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| # Copy to .env and fill in only if you want a REAL LLM provider. | |
| # With no keys set, SupportCopilot uses a deterministic offline stub — quickstart, | |
| # tests, and `make demo` all work with zero paid keys. | |
| # Provider selection: auto | anthropic | openai | stub | |
| # "auto" picks a real provider when its key is present, else the offline stub. | |
| LLM_PROVIDER=auto | |
| # Anthropic (optional) | |
| # ANTHROPIC_API_KEY=sk-ant-... | |
| # ANTHROPIC_MODEL=claude-3-5-haiku-latest | |
| # OpenAI (optional) | |
| # OPENAI_API_KEY=sk-... | |
| # OPENAI_MODEL=gpt-4o-mini | |
| # Retrieval / behaviour tuning (optional) | |
| # SUPPORTCOPILOT_TOP_K=3 | |
| # SUPPORTCOPILOT_ESCALATION_THRESHOLD=0.12 | |
| # SUPPORTCOPILOT_DATA_DIR=./data | |
| # Web server (optional) | |
| # PORT=8000 | |