data/knowledge_base/troubleshooting_guide.md

SmartCofee Pro Troubleshooting guidance:

App Connectivity (Smart Life App):

1. Network: Only supports 2.4GHz Wi-Fi signals; ensure the phone has "forgotten" any 5GHz networks before setup.
2. Default Mode: Indicator light must flash rapidly (2 blinks per second).
3. AP Mode: Use if the default setup fails; switch via the top-right corner of the app screen.

Frother Issues:

1. If the frother won't turn on, ensure you are not brewing coffee simultaneously.
2. Verify the whisk is properly attached to the bottom.

Resetting (Hard Reset): Unplug for 30 seconds, hold the "Brew" button, and replug until lights flash (as per your initial sample).