Spaces:
Running
Running
| """ | |
| PolicyEye — Email Service (Resend) | |
| Uses the Resend HTTP API instead of SMTP, which works on Hugging Face Spaces | |
| (HF blocks all outbound SMTP ports 25/465/587). | |
| """ | |
| import logging | |
| import os | |
| import base64 | |
| from typing import Optional | |
| import resend | |
| from core.config import RESEND_API_KEY, MAIL_FROM | |
| logger = logging.getLogger(__name__) | |
| # Initialize Resend | |
| if RESEND_API_KEY: | |
| resend.api_key = RESEND_API_KEY | |
| logger.info("[Mailer] Resend API configured successfully.") | |
| else: | |
| logger.warning("[Mailer] RESEND_API_KEY not set. Emails will be mocked in logs.") | |
| def _build_welcome_html(to_email: str) -> str: | |
| """Build a professional, spam-filter-friendly welcome email.""" | |
| return f"""\ | |
| <!DOCTYPE html> | |
| <html lang="en" xmlns="http://www.w3.org/1999/xhtml"> | |
| <head> | |
| <meta charset="UTF-8" /> | |
| <meta name="viewport" content="width=device-width, initial-scale=1.0" /> | |
| <meta name="color-scheme" content="light" /> | |
| <meta name="supported-color-schemes" content="light" /> | |
| <title>Welcome to PolicyEye</title> | |
| </head> | |
| <body style="margin:0; padding:0; background-color:#f4f4f5; font-family:'Segoe UI',Roboto,'Helvetica Neue',Arial,sans-serif;"> | |
| <table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="background-color:#f4f4f5; padding:40px 20px;"> | |
| <tr> | |
| <td align="center"> | |
| <table role="presentation" width="560" cellpadding="0" cellspacing="0" style="background-color:#ffffff; border-radius:12px; overflow:hidden; box-shadow:0 2px 8px rgba(0,0,0,0.06);"> | |
| <!-- Header --> | |
| <tr> | |
| <td style="background:linear-gradient(135deg,#1e1b4b,#3b82f6); padding:32px 40px; text-align:center;"> | |
| <h1 style="margin:0; color:#ffffff; font-size:24px; font-weight:700; letter-spacing:-0.5px;">PolicyEye</h1> | |
| <p style="margin:8px 0 0; color:rgba(255,255,255,0.85); font-size:13px;">AI-Powered Insurance Eligibility Engine</p> | |
| </td> | |
| </tr> | |
| <!-- Body --> | |
| <tr> | |
| <td style="padding:32px 40px;"> | |
| <h2 style="margin:0 0 16px; color:#1e293b; font-size:20px; font-weight:600;">Welcome aboard! 🎉</h2> | |
| <p style="margin:0 0 12px; color:#475569; font-size:15px; line-height:1.6;"> | |
| Your PolicyEye account has been successfully verified. | |
| </p> | |
| <p style="margin:0 0 12px; color:#475569; font-size:15px; line-height:1.6;"> | |
| You can now upload your health insurance policy documents and check claim eligibility using our AI-powered engine with zero-hallucination verdicts. | |
| </p> | |
| <p style="margin:0 0 24px; color:#475569; font-size:15px; line-height:1.6;"> | |
| Our system uses 5 specialized agents and 18 custom tools, all compliant with IRDAI 2024 regulations. | |
| </p> | |
| <table role="presentation" cellpadding="0" cellspacing="0"> | |
| <tr> | |
| <td style="background:#3b82f6; border-radius:8px;"> | |
| <a href="https://policyeye.app" target="_blank" style="display:inline-block; padding:12px 28px; color:#ffffff; font-size:14px; font-weight:600; text-decoration:none;"> | |
| Go to Dashboard → | |
| </a> | |
| </td> | |
| </tr> | |
| </table> | |
| </td> | |
| </tr> | |
| <!-- Footer --> | |
| <tr> | |
| <td style="padding:20px 40px; background-color:#f8fafc; border-top:1px solid #e2e8f0;"> | |
| <p style="margin:0; color:#94a3b8; font-size:12px; line-height:1.5;"> | |
| This email was sent by PolicyEye because you created an account at | |
| <a href="https://policyeye.app" style="color:#3b82f6; text-decoration:none;">policyeye.app</a>. | |
| If you did not create this account, please ignore this email. | |
| </p> | |
| <p style="margin:8px 0 0; color:#94a3b8; font-size:12px;"> | |
| © 2026 PolicyEye. Built with transparency in mind. | |
| </p> | |
| </td> | |
| </tr> | |
| </table> | |
| </td> | |
| </tr> | |
| </table> | |
| </body> | |
| </html>""" | |
| def _build_grievance_html() -> str: | |
| """Build a professional grievance notification email.""" | |
| return """\ | |
| <!DOCTYPE html> | |
| <html lang="en" xmlns="http://www.w3.org/1999/xhtml"> | |
| <head> | |
| <meta charset="UTF-8" /> | |
| <meta name="viewport" content="width=device-width, initial-scale=1.0" /> | |
| <meta name="color-scheme" content="light" /> | |
| <meta name="supported-color-schemes" content="light" /> | |
| <title>Your Grievance Report — PolicyEye</title> | |
| </head> | |
| <body style="margin:0; padding:0; background-color:#f4f4f5; font-family:'Segoe UI',Roboto,'Helvetica Neue',Arial,sans-serif;"> | |
| <table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="background-color:#f4f4f5; padding:40px 20px;"> | |
| <tr> | |
| <td align="center"> | |
| <table role="presentation" width="560" cellpadding="0" cellspacing="0" style="background-color:#ffffff; border-radius:12px; overflow:hidden; box-shadow:0 2px 8px rgba(0,0,0,0.06);"> | |
| <!-- Header --> | |
| <tr> | |
| <td style="background:linear-gradient(135deg,#1e1b4b,#3b82f6); padding:32px 40px; text-align:center;"> | |
| <h1 style="margin:0; color:#ffffff; font-size:24px; font-weight:700; letter-spacing:-0.5px;">PolicyEye</h1> | |
| <p style="margin:8px 0 0; color:rgba(255,255,255,0.85); font-size:13px;">AI-Powered Insurance Eligibility Engine</p> | |
| </td> | |
| </tr> | |
| <!-- Body --> | |
| <tr> | |
| <td style="padding:32px 40px;"> | |
| <h2 style="margin:0 0 16px; color:#1e293b; font-size:20px; font-weight:600;">Your Grievance Report is Ready 📋</h2> | |
| <p style="margin:0 0 12px; color:#475569; font-size:15px; line-height:1.6;"> | |
| The PolicyEye Grievance Agent has completed its analysis of your claim and generated an official grievance report. | |
| </p> | |
| <p style="margin:0 0 12px; color:#475569; font-size:15px; line-height:1.6;"> | |
| The attached PDF includes: | |
| </p> | |
| <ul style="margin:0 0 16px; padding-left:20px; color:#475569; font-size:15px; line-height:1.8;"> | |
| <li>Detailed breakdown of your policy rules</li> | |
| <li>IRDAI regulatory compliance analysis</li> | |
| <li>Precedent rulings from the Insurance Ombudsman</li> | |
| <li>A formal grievance letter addressed to your insurer</li> | |
| </ul> | |
| <p style="margin:0 0 24px; color:#475569; font-size:15px; line-height:1.6;"> | |
| <strong>Please find the PDF report attached to this email.</strong> | |
| You may forward this email directly to your insurer's Grievance Redressal Officer. | |
| </p> | |
| <table role="presentation" cellpadding="0" cellspacing="0"> | |
| <tr> | |
| <td style="background:#3b82f6; border-radius:8px;"> | |
| <a href="https://policyeye.app" target="_blank" style="display:inline-block; padding:12px 28px; color:#ffffff; font-size:14px; font-weight:600; text-decoration:none;"> | |
| View on Dashboard → | |
| </a> | |
| </td> | |
| </tr> | |
| </table> | |
| </td> | |
| </tr> | |
| <!-- Footer --> | |
| <tr> | |
| <td style="padding:20px 40px; background-color:#f8fafc; border-top:1px solid #e2e8f0;"> | |
| <p style="margin:0; color:#94a3b8; font-size:12px; line-height:1.5;"> | |
| This grievance report was generated by PolicyEye's AI Grievance Agent. | |
| It is provided for informational purposes and does not constitute legal advice. | |
| </p> | |
| <p style="margin:8px 0 0; color:#94a3b8; font-size:12px;"> | |
| © 2026 PolicyEye. Built with transparency in mind. | |
| </p> | |
| </td> | |
| </tr> | |
| </table> | |
| </td> | |
| </tr> | |
| </table> | |
| </body> | |
| </html>""" | |
| def _build_thank_you_html() -> str: | |
| """Build a professional thank you email for app feedback.""" | |
| return """\ | |
| <!DOCTYPE html> | |
| <html lang="en" xmlns="http://www.w3.org/1999/xhtml"> | |
| <head> | |
| <meta charset="UTF-8" /> | |
| <meta name="viewport" content="width=device-width, initial-scale=1.0" /> | |
| <meta name="color-scheme" content="light" /> | |
| <meta name="supported-color-schemes" content="light" /> | |
| <title>Thank You for Your Feedback</title> | |
| </head> | |
| <body style="margin:0; padding:0; background-color:#f4f4f5; font-family:'Segoe UI',Roboto,'Helvetica Neue',Arial,sans-serif;"> | |
| <table role="presentation" width="100%" cellpadding="0" cellspacing="0" style="background-color:#f4f4f5; padding:40px 20px;"> | |
| <tr> | |
| <td align="center"> | |
| <table role="presentation" width="560" cellpadding="0" cellspacing="0" style="background-color:#ffffff; border-radius:12px; overflow:hidden; box-shadow:0 2px 8px rgba(0,0,0,0.06);"> | |
| <tr> | |
| <td style="background:linear-gradient(135deg,#1e1b4b,#3b82f6); padding:32px 40px; text-align:center;"> | |
| <h1 style="margin:0; color:#ffffff; font-size:24px; font-weight:700;">PolicyEye</h1> | |
| </td> | |
| </tr> | |
| <tr> | |
| <td style="padding:40px 40px;"> | |
| <h2 style="margin:0 0 16px; color:#1e293b; font-size:20px; font-weight:600;">Thank you for your feedback! 🙏</h2> | |
| <p style="margin:0 0 16px; color:#475569; font-size:15px; line-height:1.6;"> | |
| We have received your rating and comments. Your insights directly shape the future of PolicyEye and help us build a smarter, more accurate AI engine. | |
| </p> | |
| <p style="margin:0; color:#475569; font-size:15px; line-height:1.6;"> | |
| If you reported a bug or a pain point, our development team is reviewing it immediately. | |
| </p> | |
| </td> | |
| </tr> | |
| <tr> | |
| <td style="background-color:#f8fafc; border-top:1px solid #e2e8f0; padding:24px 40px; text-align:center;"> | |
| <p style="margin:0; color:#94a3b8; font-size:12px;">© 2026 PolicyEye. All rights reserved.</p> | |
| </td> | |
| </tr> | |
| </table> | |
| </td> | |
| </tr> | |
| </table> | |
| </body> | |
| </html>""" | |
| async def send_welcome_email(to_email: str): | |
| """Send a welcome email to new users after signup.""" | |
| if not RESEND_API_KEY: | |
| logger.info(f"[Mailer Mock] Welcome email → {to_email}") | |
| return | |
| try: | |
| params: resend.Emails.SendParams = { | |
| "from": MAIL_FROM, | |
| "to": [to_email], | |
| "subject": "Welcome to PolicyEye — Account Verified ✓", | |
| "html": _build_welcome_html(to_email), | |
| "headers": { | |
| "X-Entity-Ref-ID": f"welcome-{to_email}", | |
| }, | |
| "tags": [ | |
| {"name": "category", "value": "welcome"}, | |
| {"name": "app", "value": "policyeye"}, | |
| ], | |
| } | |
| email_resp = resend.Emails.send(params) | |
| logger.info(f"[Mailer] Welcome email sent to {to_email} (id: {email_resp.get('id', 'n/a')})") | |
| except Exception as e: | |
| logger.error(f"[Mailer] Failed to send welcome email: {e}") | |
| async def send_grievance_email(to_email: str, pdf_path: str, cc_email: str = None): | |
| """Send the generated grievance PDF to the user and optionally CC the insurer.""" | |
| if not RESEND_API_KEY: | |
| logger.info(f"[Mailer Mock] Grievance email → {to_email} (attachment: {pdf_path})") | |
| return | |
| try: | |
| # Read and encode the PDF attachment | |
| attachments = [] | |
| if os.path.exists(pdf_path): | |
| with open(pdf_path, "rb") as f: | |
| pdf_data = f.read() | |
| attachments.append({ | |
| "filename": os.path.basename(pdf_path), | |
| "content": list(pdf_data), | |
| }) | |
| params: resend.Emails.SendParams = { | |
| "from": MAIL_FROM, | |
| "to": [cc_email] if cc_email else [to_email], | |
| "subject": "PolicyEye Grievance Report 📋", | |
| "html": _build_grievance_html(), | |
| "headers": { | |
| "X-Entity-Ref-ID": f"grievance-{to_email}", | |
| }, | |
| "tags": [ | |
| {"name": "category", "value": "grievance"}, | |
| {"name": "app", "value": "policyeye"}, | |
| ], | |
| } | |
| # The user's email becomes the CC, and the officer is the TO. | |
| if cc_email: | |
| params["cc"] = [to_email] | |
| if attachments: | |
| params["attachments"] = attachments | |
| email_resp = resend.Emails.send(params) | |
| logger.info(f"[Mailer] Grievance package sent to {cc_email or to_email} (id: {email_resp.get('id', 'n/a')})") | |
| except Exception as e: | |
| logger.error(f"[Mailer] Failed to send grievance package: {e}") | |
| async def send_thank_you_email(to_email: str): | |
| """Send a thank you email for submitting app feedback.""" | |
| if not RESEND_API_KEY: | |
| logger.info(f"[Mailer Mock] Thank you email → {to_email}") | |
| return | |
| try: | |
| params: resend.Emails.SendParams = { | |
| "from": MAIL_FROM, | |
| "to": [to_email], | |
| "subject": "Thank you for your feedback! 🙏", | |
| "html": _build_thank_you_html(), | |
| "tags": [ | |
| {"name": "category", "value": "feedback"}, | |
| ], | |
| } | |
| resend.Emails.send(params) | |
| except Exception as e: | |
| logger.error(f"[Mailer] Failed to send thank you email: {e}") | |