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A newer version of the Gradio SDK is available: 6.20.0

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metadata
title: Dukaan Saathi  AI WhatsApp Reply Assistant
emoji: 🚀
colorFrom: yellow
colorTo: yellow
sdk: gradio
sdk_version: 6.18.0
python_version: '3.13'
app_file: app.py
pinned: false

🏪 Dukaan Saathi — AI WhatsApp Reply Assistant for Indian Shop Owners

Built for the Gradio × Hugging Face Build-Small Hackathon 2026 · Track: Backyard AI

The Problem

My neighbor runs a medical store in Ahmedabad. Every day, 40–60 customers message him on WhatsApp asking about medicine availability, prices, and home delivery. He's one person behind a counter — he can't reply to everyone fast enough, and he loses orders because of it.

Big AI tools like ChatGPT aren't an option for him: he doesn't want customer prescription details going to some American server. And he doesn't have time to learn a new app.

Dukaan Saathi solves this with a small, privacy-respecting model that runs entirely on Hugging Face infrastructure — no data sent to big cloud APIs, no subscriptions, no complexity.

What It Does

  1. Shop owner sets up their profile once (shop name, type, items they sell)
  2. Paste any customer WhatsApp message
  3. Choose language: Hindi, Gujarati, English, or Hinglish
  4. Get a perfectly worded, human-sounding reply in 3 seconds
  5. Copy → paste → send

Why Small Models Are the Right Choice Here

This isn't a compromise — small models are actually better for this use case:

  • Privacy: Customer messages (some containing prescription details or personal info) never leave a controlled environment
  • Speed: 7B models respond in seconds, not minutes
  • Cost: Shop owners can't pay per-API-call; small models make this sustainable
  • Offline potential: The same model can run locally on a mid-range laptop

Model

Qwen/Qwen2.5-7B-Instruct — 7 billion parameters (well within the 32B cap)

Chosen because:

  • Best-in-class multilingual performance for Hindi, Gujarati, and Hinglish
  • Instruction-following quality that produces natural, conversational replies
  • Lightweight enough to be genuinely "small model" in spirit

How to Run Locally

git clone https://huggingface.co/spaces/YOUR_USERNAME/dukaan-saathi
cd dukaan-saathi
pip install -r requirements.txt
HF_TOKEN=your_token python app.py

Hackathon Info