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<!DOCTYPE html> |
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<html lang="en"> |
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<head> |
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<meta charset="UTF-8"> |
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<meta name="viewport" content="width=device-width, initial-scale=1.0"> |
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<title>Manage Tickets</title> |
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<link href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/css/bootstrap.min.css" rel="stylesheet"> |
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<link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.10.0/font/bootstrap-icons.css"> |
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<style> |
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.sidebar { |
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min-height: 100vh; |
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background-color: |
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color: white; |
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} |
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.sidebar-link { |
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color: rgba(255, 255, 255, 0.75); |
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text-decoration: none; |
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display: block; |
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padding: 10px 15px; |
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border-radius: 5px; |
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margin-bottom: 5px; |
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} |
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.sidebar-link:hover, .sidebar-link.active { |
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color: white; |
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background-color: |
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} |
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.ticket-table th { |
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background-color: |
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} |
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.search-box { |
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max-width: 300px; |
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} |
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</style> |
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</head> |
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<body> |
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<div class="container-fluid"> |
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<div class="row"> |
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<!-- Sidebar --> |
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<div class="col-md-3 col-lg-2 d-md-block sidebar collapse bg-dark"> |
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<div class="position-sticky pt-3"> |
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<div class="text-center mb-4"> |
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<h4>SupportHub Admin</h4> |
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<p class="text-muted">Welcome, <?php echo htmlspecialchars($_SESSION['username']); ?></p> |
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</div> |
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<ul class="nav flex-column"> |
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<li> |
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<a href="dashboard.php" class="sidebar-link"> |
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<i class="bi bi-speedometer2 me-2"></i> Dashboard |
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</a> |
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</li> |
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<li> |
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<a href="tickets.php" class="sidebar-link active"> |
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<i class="bi bi-ticket-detailed me-2"></i> Tickets |
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</a> |
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</li> |
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<li> |
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<a href="staff.php" class="sidebar-link"> |
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<i class="bi bi-people me-2"></i> Staff |
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</a> |
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</li> |
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<li> |
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<a href="reports.php" class="sidebar-link"> |
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<i class="bi bi-graph-up me-2"></i> Reports |
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</a> |
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</li> |
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<li> |
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<a href="settings.php" class="sidebar-link"> |
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<i class="bi bi-gear me-2"></i> Settings |
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</a> |
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</li> |
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<li class="mt-4"> |
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<a href="../logout.php" class="sidebar-link text-danger"> |
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<i class="bi bi-box-arrow-right me-2"></i> Logout |
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</a> |
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</li> |
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</ul> |
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</div> |
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</div> |
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<!-- Main Content --> |
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<main class="col-md-9 ms-sm-auto col-lg-10 px-md-4 py-4"> |
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<div class="d-flex justify-content-between flex-wrap flex-md-nowrap align-items-center pt-3 pb-2 mb-3 border-bottom"> |
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<h1 class="h2">Manage Tickets</h1> |
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<div class="btn-toolbar mb-2 mb-md-0"> |
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<div class="input-group search-box"> |
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<input type="text" class="form-control" placeholder="Search tickets..."> |
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<button class="btn btn-outline-secondary" type="button"> |
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<i class="bi bi-search"></i> |
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</button> |
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</div> |
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</div> |
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</div> |
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<!-- Filter Options --> |
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<div class="row mb-4"> |
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<div class="col-md-3"> |
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<select class="form-select"> |
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<option selected>All Status</option> |
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<option>Open</option> |
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<option>In Progress</option> |
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<option>Resolved</option> |
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<option>Closed</option> |
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</select> |
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</div> |
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<div class="col-md-3"> |
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<select class="form-select"> |
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<option selected>All Priority</option> |
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<option>Low</option> |
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<option>Medium</option> |
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<option>High</option> |
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<option>Critical</option> |
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</select> |
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</div> |
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<div class="col-md-3"> |
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<select class="form-select"> |
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<option selected>Sort by Date</option> |
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<option>Newest First</option> |
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<option>Oldest First</option> |
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</select> |
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</div> |
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<div class="col-md-3"> |
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<button class="btn btn-primary w-100"> |
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<i class="bi bi-funnel"></i> Apply Filters |
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</button> |
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</div> |
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</div> |
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<!-- Tickets Table --> |
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<div class="card"> |
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<div class="card-body"> |
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<div class="table-responsive"> |
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<table class="table table-hover ticket-table"> |
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<thead> |
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<tr> |
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<th>Ticket ID</th> |
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<th>Subject</th> |
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<th>Customer</th> |
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<th>Status</th> |
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<th>Priority</th> |
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<th>Created</th> |
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<th>Actions</th> |
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</tr> |
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</thead> |
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<tbody> |
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<?php while ($ticket = mysqli_fetch_assoc($tickets)): ?> |
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<tr> |
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<td><?php echo htmlspecialchars($ticket['ticket_id']); ?></td> |
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<td><?php echo htmlspecialchars($ticket['subject']); ?></td> |
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<td><?php echo htmlspecialchars($ticket['name']); ?></td> |
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<td> |
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<span class="badge |
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<?php |
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switch ($ticket['status']) { |
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case 'Open': echo 'bg-danger'; break; |
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case 'In Progress': echo 'bg-warning text-dark'; break; |
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case 'Resolved': echo 'bg-success'; break; |
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case 'Closed': echo 'bg-secondary'; break; |
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} |
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?>"> |
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<?php echo htmlspecialchars($ticket['status']); ?> |
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</span> |
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</td> |
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<td><?php echo htmlspecialchars($ticket['priority']); ?></td> |
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<td><?php echo date('M d, Y', strtotime($ticket['created_at'])); ?></td> |
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<td> |
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<div class="btn-group"> |
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<a href="view-ticket.php?id=<?php echo $ticket['id']; ?>" class="btn btn-sm btn-outline-primary"> |
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<i class="bi bi-eye"></i> |
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</a> |
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<a href="edit-ticket.php?id=<?php echo $ticket['id']; ?>" class="btn btn-sm btn-outline-secondary"> |
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<i class="bi bi-pencil"></i> |
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</a> |
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<a href="delete-ticket.php?id=<?php echo $ticket['id']; ?>" class="btn btn-sm btn-outline-danger"> |
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<i class="bi bi-trash"></i> |
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</a> |
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</div> |
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</td> |
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</tr> |
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<?php endwhile; ?> |
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</tbody> |
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</table> |
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</div> |
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</div> |
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</div> |
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<!-- Pagination --> |
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<nav aria-label="Page navigation" class="mt-4"> |
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<ul class="pagination justify-content-center"> |
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<li class="page-item disabled"> |
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<a class="page-link" href=" |
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</li> |
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<li class="page-item active"><a class="page-link" href="#">1</a></li> |
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<li class="page-item"><a class="page-link" href="#">2</a></li> |
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<li class="page-item"><a class="page-link" href="#">3</a></li> |
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<li class="page-item"> |
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<a class="page-link" href="#">Next</a> |
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</li> |
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</ul> |
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</nav> |
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</main> |
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</div> |
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</div> |
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<script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.0/dist/js/bootstrap.bundle.min.js"></script> |
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</body> |
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</html> |
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