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| # Base Q&A | |
| RAW_DATA = { | |
| "questions": [ | |
| { | |
| "question": "What does the eligibility verification agent (EVA) do?", | |
| "answer": "EVA automates the process of verifying a patient’s eligibility and benefits information in real-time, eliminating manual data entry errors and reducing " | |
| "claim rejections." | |
| }, | |
| { | |
| "question": "What does the claims processing agent (CAM) do?", | |
| "answer": "CAM streamlines the submission and management of claims, improving accuracy, reducing manual intervention, and accelerating reimbursements." | |
| }, | |
| { | |
| "question": "How does the payment posting agent (PHIL) work?", | |
| "answer": "PHIL automates the posting of payments to patient accounts, ensuring fast, accurate reconciliation of payments and reducing administrative burden." | |
| }, | |
| { | |
| "question": "Tell me about Thoughtful AI's Agents.", | |
| "answer": "Thoughtful AI provides a suite of AI-powered automation agents designed to streamline healthcare processes. These include Eligibility Verification (EVA), " | |
| "Claims Processing (CAM), and Payment Posting (PHIL), among others." | |
| }, | |
| { | |
| "question": "What are the benefits of using Thoughtful AI's agents?", | |
| "answer": "Using Thoughtful AI's Agents can significantly reduce administrative costs, improve operational efficiency, and reduce errors in critical processes like " | |
| "claims management and payment posting." | |
| } | |
| ] | |
| } | |
| GENERIC_HELP = ( | |
| "I can help with Thoughtful AI’s healthcare automation agents. " | |
| "Ask me about Eligibility Verification (EVA), Claims Processing (CAM), or Payment Posting (PHIL), " | |
| "or say “Tell me about Thoughtful AI’s agents.”" | |
| ) | |
| EXAMPLES = [ | |
| "What does EVA do?", | |
| "How does CAM help with claims?", | |
| "Tell me about Thoughtful AI's agents", | |
| "What are the benefits of using Thoughtful AI?", | |
| "How does PHIL work?", | |
| ] | |