predefined.json

{
    "questions": [
        {
            "question": "What does the eligibility verification agent (EVA) do?",
            "answer": "EVA automates the process of verifying a patient’s eligibility and benefits information in real-time, eliminating manual data entry errors and reducing claim rejections."
        },
        {
            "question": "What does the claims processing agent (CAM) do?",
            "answer": "CAM streamlines the submission and management of claims, improving accuracy, reducing manual intervention, and accelerating reimbursements."
        },
        {
            "question": "How does the payment posting agent (PHIL) work?",
            "answer": "PHIL automates the posting of payments to patient accounts, ensuring fast, accurate reconciliation of payments and reducing administrative burden."
        },
        {
            "question": "Tell me about Thoughtful AI's Agents.",
            "answer": "Thoughtful AI provides a suite of AI-powered automation agents designed to streamline healthcare processes. These include Eligibility Verification (EVA), Claims Processing (CAM), and Payment Posting (PHIL), among others."
        },
        {
            "question": "What are the benefits of using Thoughtful AI's agents?",
            "answer": "Using Thoughtful AI's Agents can significantly reduce administrative costs, improve operational efficiency, and reduce errors in critical processes like claims management and payment posting."
        }
    ]
}