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banking14-multilingual-intent-classifier / README.md
Abhishek Singh
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A newer version of the Gradio SDK is available: 6.12.0

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metadata 
title: Banking Multilingual Intent Classifier
emoji: 馃彟
colorFrom: blue
colorTo: indigo
sdk: gradio
python_version: '3.10'
sdk_version: 5.12.0
app_file: app.py
pinned: false
license: apache-2.0
models:
  - learn-abc/banking-multilingual-intent-classifier
tags:
  - nlp
  - intent-classification
  - banking
  - multilingual
  - bangla
  - transformers
  - bert
short_description: Multilingual banking 14 intent classifier 路 ~98.4% accuracy

馃彟 Multilingual Banking Intent Classifier

Fine-tuned transformer model for banking chatbot intent classification across English, Bangla, Banglish, and code-mixed queries.

Model

learn-abc/banking-multilingual-intent-classifier

Performance

  • Accuracy: ~98.4%
  • F1 Macro: ~0.982
  • Test samples: 22,173

14 Production Intents

ACCOUNTINFO 路 ATMSUPPORT 路 CARDISSUE 路 CARDMANAGEMENT 路 CARDREPLACEMENT 路 CHECKBALANCE 路 EDITPERSONALDETAILS 路 FAILEDTRANSFER 路 FALLBACK 路 FEES 路 GREETING 路 LOSTORSTOLENCARD 路 MINISTATEMENT 路 TRANSFER