README.md

metadata

title: Thoughtful Ai
emoji: 👁
colorFrom: yellow
colorTo: indigo
sdk: gradio
sdk_version: 5.25.2
app_file: app.py
pinned: false
license: mit
short_description: Thoughtful AI Agent

💬 Thoughtful AI Support Agent

A simple customer support chatbot for Thoughtful AI, built with Gradio and Cohere.
It provides instant answers to common questions using a hardcoded FAQ, and gracefully falls back to Cohere's powerful language model for everything else.

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🚀 Live Demo

👉 Click here to try it out

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🧠 How It Works

• User asks a question via the chat UI.
• The bot first tries to match the question against a predefined FAQ using fuzzy string matching.
• If a match is found, the bot responds instantly with the corresponding answer.
• If not, the question is sent to Cohere's Command R+ model for a smart fallback response.

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✨ Features

• ✅ Hardcoded customer support FAQ (fast, accurate)
• ✅ Cohere-powered fallback for general questions
• ✅ Friendly conversational chat UI with Gradio
• ✅ Publicly shareable via Hugging Face Spaces

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🧾 Example Questions

Ask things like:

• “What does the eligibility verification agent EVA do?”
• “Tell me about Thoughtful AI's agents.”
• “How does PHIL work?”

For anything else, the bot will ask Cohere.

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📦 Installation

Clone this repo or copy the files into your own environment.

Install dependencies:

pip install -r requirements.txt