| SOURCE: https://library.ku.ac.ae/librarystaff | |
| TITLE: Khalifa University Library Staff Directory, Contacts and Research Services | |
| Last updated: May 2026 | |
| This file lists all KU Library staff, their roles, contact details, and the specific | |
| services and topics they handle. Use this to find the right person to contact. | |
| For general enquiries: libse@ku.ac.ae | |
| Ask a Librarian (online): https://library.ku.ac.ae/AskUs | |
| === LIBRARY LEADERSHIP === | |
| DR. ABDULLA AL HEFEITI | |
| Title: Library Director / Assistant Provost, Libraries | |
| Email: abdulla.alhefeiti@ku.ac.ae | |
| Phone: +971 2 312 3331 | |
| Location: SAN Habshan Building, Ground Floor, Room 5017C | |
| Best for: Strategic and institutional matters, library partnerships, library leadership, | |
| executive enquiries, library policy, library governance | |
| === LIBRARIANS === | |
| WALTER BRIAN HALL | |
| Title: Digital & Technology Services Librarian / Systems Librarian | |
| Email: walter.hall@ku.ac.ae | |
| Open Access email: openaccess@ku.ac.ae | |
| Phone: +971 2 312 3163 | |
| Mobile: 052-905-1491 | |
| Location: SAN Habshan Building, Ground Floor, Room 5017BWS02 | |
| ORCID: https://orcid.org/0000-0002-9234-581X | |
| Best for: | |
| Open Access publishing, open access, OA, open access policy, open access mandate | |
| Article Processing Charges, APC, APC funding, APC fee, APC waiver, APC support | |
| Open access fee, publishing fee, journal publication fee | |
| Gold open access, green open access, diamond open access, hybrid open access | |
| Creative Commons licence, CC BY, CC BY-NC, CC BY-SA, CC BY-ND | |
| How to publish open access, where to publish open access, open access journals | |
| Open access mandate compliance, funder OA requirements, UKRI open access | |
| Publisher agreements, transformative agreements, read and publish agreements | |
| ORCID registration, ORCID profile, ORCID integration | |
| Library website, library systems, library technology, digital infrastructure | |
| STEAM education, coding workshops, digital literacy | |
| Library IT issues, systems problems, technology help | |
| NIKESH NARAYANAN | |
| Title: Research & Access Services Librarian | |
| Email: nikesh.narayanan@ku.ac.ae | |
| Phone: +971 2 312 3980 | |
| ORCID: https://orcid.org/0000-0002-2005-1177 | |
| LinkedIn: https://www.linkedin.com/in/nikeshn/ | |
| Schedule appointment: https://library.ku.ac.ae/prf.php?id=50c786b4-baa5-11f0-b9a8-0a92c88187d1 | |
| Best for: | |
| Research support, research services, research consultation, research advice | |
| Research librarian, research help, help with research | |
| Scholarly communication, academic publishing, publication support | |
| Bibliometrics, bibliometric analysis, citation analysis, citation metrics | |
| Research impact, research assessment, measuring research output | |
| H-index, i10-index, citation count, Altmetrics | |
| Journal ranking, journal metrics, impact factor, CiteScore, SJR, SNIP | |
| Scimago journal rank, quartile ranking, Q1 Q2 Q3 Q4 journals | |
| Journal Citation Reports, JCR, Web of Science journal metrics | |
| Scopus author profile, Scopus researcher profile, author ID | |
| SciVal, SciVal research analytics, research performance analysis | |
| ResearcherID, Web of Science researcher profile | |
| Khazna repository, KU institutional repository, depositing in Khazna | |
| Research data management, data management plan, DMP, data sharing | |
| FAIR data principles, research data deposit | |
| LibGuides, research guides, subject guides, library guides | |
| AI tools for research, generative AI in research, AI and academic writing | |
| ChatGPT for research, AI writing tools, large language models for research | |
| Where to publish, choosing a journal, journal selection, predatory journals | |
| Publication advice, manuscript submission, peer review process | |
| RefWorks citation manager, Zotero, Mendeley, EndNote, reference management | |
| Interlibrary loan support, ILL research queries (for research strategy queries) | |
| Research skills, information literacy training for researchers | |
| Systematic review methodology, scoping review support (non-medical) | |
| JASON FETTY | |
| Title: Medical Librarian | |
| Email: jason.fetty@ku.ac.ae | |
| Phone: +971 2 312 4722 | |
| Location: Main E Building, 2nd Floor, Room E02057 | |
| Best for: | |
| Medical research, health sciences research, clinical research support | |
| Medical librarian, health librarian, clinical librarian | |
| PubMed, PubMed searching, PubMed MeSH terms, PubMed filters | |
| Embase, CINAHL, CINAHL Ultimate, nursing databases | |
| UpToDate, ClinicalKey, ClinicalKey Student, DynaMed, AccessMedicine | |
| Cochrane Library, Cochrane systematic reviews, Cochrane Database | |
| Systematic reviews in medicine, systematic review methodology (medical) | |
| Scoping reviews (medical), rapid reviews, literature reviews (clinical) | |
| PICO framework, PICO search strategy, clinical question formulation | |
| Medical databases, clinical databases, biomedical databases | |
| Evidence-based medicine, EBM, evidence-based practice | |
| Nursing research, pharmacy research, dentistry research | |
| Health informatics, clinical decision support | |
| USMLE resources, medical licensing exam resources | |
| Medical subject headings, MeSH, controlled vocabulary (medical) | |
| Anatomy, physiology, pharmacology, pathology literature searches | |
| RefWorks for medical students, citation management for medicine | |
| Grey literature in medicine, clinical guidelines, clinical protocols | |
| Drug information databases, pharmaceutical databases | |
| Public health databases, epidemiology research support | |
| RANI ANAND | |
| Title: E-Resources Librarian | |
| Email: rani.anand@ku.ac.ae | |
| Phone: +971 2 312 3935 | |
| Location: Main E Building, 2nd Floor, Room E02058 | |
| Best for: | |
| Database access problems, cannot access database, database not working | |
| E-resources, electronic resources, online resources, digital resources | |
| Off-campus access, remote access, VPN, proxy, IDM proxy | |
| Troubleshooting database access, access denied, authentication problems | |
| Username and password issues for databases, Shibboleth login problems | |
| LibKey Nomad, link resolver, full text access | |
| E-books, ebook platforms, ProQuest Ebook Central, O'Reilly, Knovel | |
| E-journals, journal subscriptions, journal access | |
| Patent databases, patent searching, Derwent Innovation, SciFinder patents | |
| Bibliometrics tools, Scopus, Web of Science (access issues) | |
| Discovery service, PRIMO issues, PRIMO troubleshooting | |
| APA citation style, APA referencing, APA 7th edition | |
| IEEE citation style, Vancouver referencing, citation formatting | |
| Information literacy, information literacy instruction, library instruction | |
| Database training, database workshops, how to use databases | |
| Research data management (e-resource tools) | |
| Vendor relations, publisher issues, subscription issues | |
| New database trials, database evaluation | |
| Library catalogue issues, PRIMO search problems | |
| === MANAGERS === | |
| ALIA AL-HARRASI | |
| Title: Manager, Technical Services | |
| Email: alia.alharrasi@ku.ac.ae | |
| Phone: +971 2 312 3180 | |
| Location: SAN Habshan Building, 1st Floor, Room 5105 | |
| Best for: | |
| Cataloguing, library cataloguing, catalogue records | |
| Metadata, bibliographic metadata, MARC records | |
| Acquisitions processing, book processing, new acquisitions | |
| Technical services, library technical services | |
| Book orders fulfilment, ordering new books, new titles | |
| MUNA AHMAD MOHAMMAD AL BLOOSHI | |
| Title: Manager, Public Services | |
| Email: muna.alblooshi@ku.ac.ae | |
| Phone: +971 2 312 4212 | |
| Location: Main E Building, 1st Floor, Room E01039 | |
| Best for: | |
| General library services, public services, circulation desk | |
| Borrowing, loan periods, renewals, fines, overdue items | |
| Library account issues, library card, borrower record | |
| Study spaces, study rooms, room booking, group study rooms | |
| Printing and scanning services | |
| Main Campus library services management | |
| General library enquiries (Main Campus) | |
| === LIBRARY INFORMATION SENIOR SPECIALISTS === | |
| SUAAD AL JNEIBI | |
| Title: Library Information Senior Specialist | |
| Email: suaad.aljneibi@ku.ac.ae | |
| ILL Email: ill@ku.ac.ae | |
| Phone: +971 2 312 4278 | |
| Location: SAN Habshan Building, Ground Floor, Room 5017AWS01 | |
| Best for: | |
| Interlibrary Loan, ILL, interlibrary loan request | |
| Document delivery, article delivery, book chapter delivery | |
| Borrowing from another library, obtaining articles not in KU | |
| ILL form, submit ILL request, ILL status | |
| Inter-library lending, inter-library borrowing | |
| KHAWLA ALHEMEIRI | |
| Title: Library Information Senior Specialist | |
| Email: khawla.alhemeiri@ku.ac.ae | |
| Phone: +971 2 312 3959 | |
| Location: Main E Building, 1st Floor, Room E01035 | |
| Best for: | |
| General library assistance (Main Campus) | |
| Circulation, borrowing, returning items (Main Campus) | |
| Reference queries, reference desk (Main Campus) | |
| SHAMSA SAEED SALEM ALHOSANI | |
| Title: Library Information Senior Specialist | |
| Email: shamsa.alhosani@ku.ac.ae | |
| Phone: +971 2 312 3156 | |
| Location: SAN Habshan Building, Ground Floor, Room 5013WS04 | |
| Best for: | |
| General library assistance (SAN / Habshan Campus) | |
| Circulation, borrowing, returning items (SAN Campus) | |
| Reference queries (SAN Campus) | |
| ZAINAB AL ALI | |
| Title: Library Information Senior Specialist | |
| Email: zainab.alali@ku.ac.ae | |
| Phone: +971 2 312 4321 | |
| Location: SAN Habshan Building, Ground Floor, Room 5017AWS02 | |
| Best for: | |
| General library assistance (SAN / Habshan Campus) | |
| Catalogue searches, locating materials | |
| Reference and information services | |
| WILLIAM NATHANIEL HUTCHINSON III | |
| Title: Library Information Senior Specialist | |
| Email: william.hutchinsoniii@ku.ac.ae | |
| Phone: +971 2 312 3966 | |
| Best for: | |
| General library assistance | |
| Reference and information services | |
| Library user support | |
| === WHO TO CONTACT FOR WHAT (QUICK REFERENCE) === | |
| OPEN ACCESS, APC, PUBLISHING FEES: | |
| → Walter Brian Hall | walter.hall@ku.ac.ae | openaccess@ku.ac.ae | +971 2 312 3163 | |
| Topics: open access, OA publishing, article processing charges, APC, OA fees, | |
| Gold OA, Green OA, Creative Commons, open access mandate, publisher agreements, | |
| hybrid journals, OA waivers, where to publish open access, funder OA compliance | |
| RESEARCH SUPPORT, BIBLIOMETRICS, SCHOLARLY COMMUNICATION: | |
| → Nikesh Narayanan | nikesh.narayanan@ku.ac.ae | +971 2 312 3980 | |
| Topics: research consultation, research advice, bibliometrics, citation analysis, | |
| h-index, journal ranking, impact factor, SciVal, Scopus author profile, Khazna, | |
| research data management, LibGuides, AI tools for research, journal selection, | |
| publication advice, predatory journals, RefWorks, systematic reviews (non-medical) | |
| MEDICAL AND HEALTH SCIENCES RESEARCH: | |
| → Jason Fetty | jason.fetty@ku.ac.ae | +971 2 312 4722 | |
| Topics: PubMed, Embase, CINAHL, UpToDate, Cochrane, ClinicalKey, medical databases, | |
| systematic reviews (clinical), evidence-based medicine, PICO, clinical research, | |
| nursing research, pharmacy research, health sciences databases | |
| DATABASE ACCESS PROBLEMS AND E-RESOURCES: | |
| → Rani Anand | rani.anand@ku.ac.ae | +971 2 312 3935 | |
| Topics: database access issues, remote access, off-campus access, proxy problems, | |
| e-books, e-journals, LibKey, APA/IEEE citations, information literacy, database training | |
| INTERLIBRARY LOAN (ILL) — ARTICLES/BOOKS NOT IN KU LIBRARY: | |
| → Suaad Al Jneibi | suaad.aljneibi@ku.ac.ae | ill@ku.ac.ae | +971 2 312 4278 | |
| Topics: ILL requests, document delivery, borrowing from other libraries | |
| LIBRARY WEBSITE, SYSTEMS, TECHNOLOGY: | |
| → Walter Brian Hall | walter.hall@ku.ac.ae | +971 2 312 3163 | |
| Topics: website issues, library systems, technology problems, digital infrastructure | |
| CATALOGUING, ACQUISITIONS, TECHNICAL SERVICES: | |
| → Alia Al-Harrasi | alia.alharrasi@ku.ac.ae | +971 2 312 3180 | |
| GENERAL LIBRARY SERVICES AND CIRCULATION: | |
| → Muna Al Blooshi | muna.alblooshi@ku.ac.ae | +971 2 312 4212 (Main Campus) | |
| → Ask a Librarian: https://library.ku.ac.ae/AskUs | |
| → General email: libse@ku.ac.ae | |