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Paused
Please restart the transcription
Please restart the ability to transcribe recordings
Hello,
I have an active paid subscription and the transcription service was working before.
Today it shows "Paused" and does not allow transcription.
Could you please confirm when the service will be available again?
Thank you.
Hello Nina,
Thank you for your message.
We understand that you currently have an active subscription and that the transcription service was previously working as expected. The “Paused” status may be due to a temporary system issue or usage-related limitation.
Our team is already aware of similar cases and is actively investigating to restore full functionality as soon as possible. In the meantime, we recommend trying to refresh the session or re-upload the file after some time.
We sincerely apologize for the inconvenience and appreciate your patience. We will keep you updated as soon as the service is fully available again.
Best regards,
Support Team
Please restart the ability to transcribe recordings