README.md

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title: README
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BITZ - Building Innovative Technology for Social Impact

About Us

BITZ is a technology organization dedicated to developing innovative solutions that address critical challenges in healthcare, education, and social services across East Africa and beyond. We specialize in building AI/ML systems, health information platforms, and data-driven applications that empower communities and improve service delivery.

Our Mission

To leverage cutting-edge technology to create sustainable, scalable solutions that improve lives and strengthen systems in low- and middle-income settings.

Focus Areas

🏥 Healthcare Technology

• Health Management Information Systems (HMIS)
• Electronic Medical Records (EMR) platforms
• Healthcare data analytics and visualization
• Clinical decision support systems

🗣️ Speech & Language AI

• Automatic Speech Recognition (ASR) for African languages
• Voice-enabled applications for low-literacy contexts
• Swahili language processing and NLP
• Telephony and call center AI solutions

📊 Data & Analytics

• Data collection and management platforms
• Real-time analytics dashboards
• Survey and assessment tools

🌍 Social Impact Projects

• Child helpline and protection systems
• Worker rights and union platforms
• Community health worker tools
• Educational technology solutions

Key Projects

OpenCHS (Open Child Helpline System)

An open-source platform for managing child helpline operations, featuring:

• ASR models for Swahili telephony transcription
• Call center management and analytics
• Multi-channel support (voice, SMS, web)
• Privacy-first architecture for protecting vulnerable populations

Healthcare Information Systems

Comprehensive HMIS solutions designed for healthcare facilities:

• Patient management and EMR
• Inventory and pharmacy management
• Laboratory information systems
• Reporting and analytics

Technology Stack

AI/ML:

• PyTorch, Transformers (Hugging Face)
• Whisper, OpenAI models
• Custom model training and fine-tuning
• MLOps and model deployment

Backend:

• Python (Django, FastAPI)
• PostgreSQL, ChromaDB
• RESTful APIs, microservices architecture

Frontend:

• Vue.js, React
• Progressive Web Apps (PWA)
• Responsive design for mobile-first contexts

Integration:

• Microsoft OAuth/SSO
• Telephony systems (VoIP)
• Health information exchanges

Our Approach

• Open Source First: We believe in building transparent, community-driven solutions
• Context-Aware: Solutions designed specifically for African contexts and constraints
• Privacy by Design: Protecting sensitive data, especially for vulnerable populations
• Sustainable: Building systems that can be maintained and scaled by local teams
• Evidence-Based: Using data and metrics to drive continuous improvement

Models on HuggingFace

We're actively developing and sharing models that advance AI capabilities for underrepresented languages and domains:

• Swahili ASR Models: Fine-tuned Whisper models for telephony and conversational speech
• Domain-Adapted Models: Healthcare, social services, and call center optimized models
• Low-Resource Language Processing: Tools and datasets for African languages

Partnerships & Collaborations

We work closely with:

• UNICEF and international development organizations
• Healthcare facilities and ministries of health
• NGOs and social service providers
• Academic institutions and research partners
• Local technology communities

Get Involved

For Organizations: Interested in implementing our solutions or partnering on new projects? We're always looking for collaborations that amplify social impact.

For Developers: Check out our open-source projects and contribute to building technology that matters. We welcome contributions from developers passionate about using technology for social good.

For Researchers: Collaborate with us on advancing AI/ML for African languages, healthcare technology, or social impact applications.

Contact

• Website: [www.bitz-itc.com]
• GitHub: [Your GitHub Organization]
• Email: [Contact Email]
• Location: Nairobi, Kenya

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Impact Stats:

• Models trained on 40+ hours of African language speech data
• Supporting helpline systems serving thousands of vulnerable children
• HMIS solutions deployed in healthcare facilities across East Africa
• Contributing to open-source AI/ML for underrepresented languages

Building the future of technology for social impact, one solution at a time.