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README.md

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+# BITZ - Building Innovative Technology for Social Impact
+
+## About Us
+
+BITZ is a technology organization dedicated to developing innovative solutions that address critical challenges in healthcare, education, and social services across East Africa and beyond. We specialize in building AI/ML systems, health information platforms, and data-driven applications that empower communities and improve service delivery.
+
+## Our Mission
+
+To leverage cutting-edge technology to create sustainable, scalable solutions that improve lives and strengthen systems in low- and middle-income settings.
+
+## Focus Areas
+
+### 🏥 Healthcare Technology
+- Health Management Information Systems (HMIS)
+- Electronic Medical Records (EMR) platforms
+- Healthcare data analytics and visualization
+- Clinical decision support systems
+
+### 🗣️ Speech & Language AI
+- Automatic Speech Recognition (ASR) for African languages
+- Voice-enabled applications for low-literacy contexts
+- Swahili language processing and NLP
+- Telephony and call center AI solutions
+
+### 📊 Data & Analytics
+- Data collection and management platforms
+- Real-time analytics dashboards
+- Survey and assessment tools
+
+### 🌍 Social Impact Projects
+- Child helpline and protection systems
+- Worker rights and union platforms
+- Community health worker tools
+- Educational technology solutions
+
+## Key Projects
+
+### OpenCHS (Open Child Helpline System)
+An open-source platform for managing child helpline operations, featuring:
+- ASR models for Swahili telephony transcription
+- Call center management and analytics
+- Multi-channel support (voice, SMS, web)
+- Privacy-first architecture for protecting vulnerable populations
+
+### Healthcare Information Systems
+Comprehensive HMIS solutions designed for healthcare facilities:
+- Patient management and EMR
+- Inventory and pharmacy management
+- Laboratory information systems
+- Reporting and analytics
+
+## Technology Stack
+
+**AI/ML:**
+- PyTorch, Transformers (Hugging Face)
+- Whisper, OpenAI models
+- Custom model training and fine-tuning
+- MLOps and model deployment
+
+**Backend:**
+- Python (Django, FastAPI)
+- PostgreSQL, ChromaDB
+- RESTful APIs, microservices architecture
+
+**Frontend:**
+- Vue.js, React
+- Progressive Web Apps (PWA)
+- Responsive design for mobile-first contexts
+
+**Integration:**
+- Microsoft OAuth/SSO
+- Telephony systems (VoIP)
+- Health information exchanges
+
+## Our Approach
+
+- **Open Source First:** We believe in building transparent, community-driven solutions
+- **Context-Aware:** Solutions designed specifically for African contexts and constraints
+- **Privacy by Design:** Protecting sensitive data, especially for vulnerable populations
+- **Sustainable:** Building systems that can be maintained and scaled by local teams
+- **Evidence-Based:** Using data and metrics to drive continuous improvement
+
+## Models on HuggingFace
+
+We're actively developing and sharing models that advance AI capabilities for underrepresented languages and domains:
+
+- **Swahili ASR Models:** Fine-tuned Whisper models for telephony and conversational speech
+- **Domain-Adapted Models:** Healthcare, social services, and call center optimized models
+- **Low-Resource Language Processing:** Tools and datasets for African languages
+
+## Partnerships & Collaborations
+
+We work closely with:
+- UNICEF and international development organizations
+- Healthcare facilities and ministries of health
+- NGOs and social service providers
+- Academic institutions and research partners
+- Local technology communities
+
+## Get Involved
+
+**For Organizations:**
+Interested in implementing our solutions or partnering on new projects? We're always looking for collaborations that amplify social impact.
+
+**For Developers:**
+Check out our open-source projects and contribute to building technology that matters. We welcome contributions from developers passionate about using technology for social good.
+
+**For Researchers:**
+Collaborate with us on advancing AI/ML for African languages, healthcare technology, or social impact applications.
+
+## Contact
+
+- **Website:** [www.bitz-itc.com]
+- **GitHub:** [Your GitHub Organization]
+- **Email:** [Contact Email]
+- **Location:** Nairobi, Kenya
+
+---
+
+**Impact Stats:**
+- Models trained on 40+ hours of African language speech data
+- Supporting helpline systems serving thousands of vulnerable children
+- HMIS solutions deployed in healthcare facilities across East Africa
+- Contributing to open-source AI/ML for underrepresented languages
+
+*Building the future of technology for social impact, one solution at a time.*