docs/testing_reports.md

Project QA & Testing Reports

1. Defect Log

Sl No	Submitted By	Submitted Date	Description	Detected Sprint	Assigned To	Type Of Defect	Action Taken	Action Taken Date	Status(Open/Closed)	Remarks
D-001	QA Team	2026-03-05	Stress meter gauge stuck at static 60% value on live dashboard despite backend updates.	Sprint 4	Frontend Team	UI/Integration	Piped the real-time numeric stress score from AI fusion engine to the frontend component.	2026-03-06	Closed	Mismatch between stress_index payload and prop names resolved.
D-002	UX Review	2026-03-08	Voice input button is too subtle and lacks visual feedback during recording.	Sprint 5	UI/UX Team	Usability	Implemented Siri-style wave animations and enlarged the microphone trigger for better visibility.	2026-03-09	Closed	Transformed into a premium "Voice Assistant" feature.
D-003	QA Team	2026-03-10	Captured screenshot in bug report widget renders as a black image on specific displays.	Sprint 5	Frontend Team	Functional	Fixed html2canvas transparency and CORS settings during capture process.	2026-03-11	Closed	Retested on all major environments successfully.
D-004	Admin user	2026-03-12	General users are overwhelmed by the multiple dropdowns in the Bug Report widget.	Sprint 5	Frontend Team	UX	Split widget into a simple mode for public routes and advanced mode inside user profiles.	2026-03-13	Closed	Auto-generating bug titles in simple mode based on description.
D-005	Backend Team	2026-03-13	Classifier V3 failing to accurately categorize tickets containing mixed languages (Hinglish).	Sprint 6	NLP Team	Algorithmic	Retrained classifier with an expanded multilingual edge-case dataset.	Pending	Open	Undergoing testing in the staging environment.
D-006	QA Team	2026-03-15	Contact Sales form dropdown for company size reverts to default on page refresh.	Sprint 6	Frontend Team	Functional	Updated the state management to correctly persist custom dropdown values to local storage.	2026-03-15	Closed	Dropdown selections are now correctly retained.

2. Test Cases

Sl: No:	Test Case Name	Test Procedure	Condition to be tested	Expected Result	Actual Result
TC-001	Auto-categorization of Technical Support Tickets	1. Enter a detailed software crash report. 2. Submit the ticket. 3. Verify the assigned category and severity in the dashboard.	Verify that the NLP engine (Classifier V3) correctly assigns category "Technical" and severity "High".	Category: "Technical", Severity: "High"	Category: "Technical", Severity: "High" (Pass)
TC-002	Live Emotion Recognition Fallback	1. Cover webcam during a live facial emotion scan. 2. Check returned payload.	Verify system gracefully falls back to neutral or returns a clear error instead of crashing.	Returns {"dominant_emotion": "Unknown", "error": "No face detected"}	Returns {"dominant_emotion": "Unknown", "error": "No face detected"} (Pass)
TC-003	Advanced Bug Report Attachments	1. Navigate to User Profile > Report Bug. 2. Add steps and expected/actual fields. 3. Select "Capture Region". 4. Draw a box over a UI element. 5. Submit.	Verify that the base64 screenshot image is successfully attached inside the payload and stored in Supabase.	Screenshot preview renders in UI, and network payload contains screenshot_base64.	Screenshot preview renders in UI, and network payload contains screenshot_base64. (Pass)
TC-004	Simple Bug Report Submission	1. Click floating "Report a Bug" on the landing page. 2. Enter a 5-word description. 3. Submit the report.	Verify title is auto-generated using string slice, and report successfully commits without failing validation.	Ticket created successfully with bug_title generated from description.	Ticket created successfully with bug_title generated from description. (Pass)
TC-005	Support Email Template Generation	1. Navigate to Help > Email Support. 2. Click the link.	Verify the mailto: link generates correctly with the user's first and last name populated dynamically at the end.	Email client opens with "Regards, [User Name]" prefilled based on authenticated user context.	Email client opens with "Regards, [User Name]" prefilled. (Pass)
TC-006	Automated Github Publishing Workflow	1. Trigger the Github Action manually via workflow dispatch. 2. Monitor network traffic logs.	Verify the workflow successfully connects and bypasses bot detection using the configured user-agent headers.	The workflow script completes publication without "Connection Refused" blocks.	The workflow script completes publication without blocks. (Pass)
TC-007	Admin Password Rotation Security Enforcement	1. Login to Admin Profile. 2. Open security settings. 3. Submit mismatched passwords.	Verify the form strictly prevents password mismatches and throws an error toast instead of calling Supabase.	Red "Passwords do not match" toast appears, API call prevented.	Red "Passwords do not match" toast appears, API call prevented. (Pass)