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| <div class="hero"> | |
| <div class="eyebrow">ShadowRock on Hugging Face</div> | |
| <h1>Where tech meets<br><span class="accent">human experience.</span></h1> | |
| <p>We design CRM, CX, EX, and AI strategies that align systems, people, and data for measurable results. This is where we publish our open model work.</p> | |
| </div> | |
| <section> | |
| <div class="eyebrow">Open Models</div> | |
| <h2>Nemotron-3-Embed-8B, quantized for real hardware</h2> | |
| <div class="models"> | |
| <a class="model" href="https://huggingface.co/shadowrock-io/Nemotron-3-Embed-8B-Community-FP8"> | |
| <div class="fmt">FP8</div> | |
| <div class="target">Broad GPU support</div> | |
| <p>Near-lossless 8-bit build at 8.5 GB. Runs on a single consumer GPU with the widest runtime support of the three.</p> | |
| </a> | |
| <a class="model" href="https://huggingface.co/shadowrock-io/Nemotron-3-Embed-8B-Community-NVFP4"> | |
| <div class="fmt">NVFP4</div> | |
| <div class="target">NVIDIA Blackwell</div> | |
| <p>4-bit build in NVIDIA's Blackwell-native format, with the full module inventory and calibration manifest published alongside the weights.</p> | |
| </a> | |
| <a class="model" href="https://huggingface.co/shadowrock-io/Nemotron-3-Embed-8B-Community-MLX-4bit"> | |
| <div class="fmt">MLX 4-bit</div> | |
| <div class="target">Apple Silicon</div> | |
| <p>Group-quantized build for Macs, chosen from an on-device recipe sweep published in the model card.</p> | |
| </a> | |
| </div> | |
| <p class="collection-note">Each build ships with reproducible calibration data, eval pins, and raw results. Validated on RTEB-open within 0.008 nDCG@10 of NVIDIA's published scores. Browse the full <a href="https://huggingface.co/collections/shadowrock-io/nemotron-3-embed-8b-community-quantizations">collection</a>.</p> | |
| </section> | |
| <section> | |
| <div class="eyebrow">Credentials</div> | |
| <h2>Certified at the top tier of both platforms we build on</h2> | |
| <ul class="creds"> | |
| <li><strong>Zendesk Premier Solution Provider</strong><span>Zendesk's highest partner tier, with team certifications through AI Agents Level 3 and Implementation Expert.</span></li> | |
| <li><strong>Salesforce Consulting Partner</strong><span>Certified across Sales, Service, and Experience Cloud, up to Data Architect.</span></li> | |
| <li><strong>California-certified Small Business</strong><span>DGS #2042715, SAM.gov registered, with SB/DVBE bid preference eligibility for public-sector buyers.</span></li> | |
| <li><strong>One vendor, advisory through operations</strong><span>Strategy, build, resale, and ongoing administration under one roof, with no handoff between planning and delivery.</span></li> | |
| </ul> | |
| </section> | |
| <section> | |
| <div class="eyebrow">Expertise</div> | |
| <h2>What we build, and who we build it for</h2> | |
| <div class="cols"> | |
| <div> | |
| <h3>Capabilities</h3> | |
| <ul> | |
| <li>Zendesk implementations and Service Cloud migrations</li> | |
| <li>AI deflection, AI agents, and copilot workflows</li> | |
| <li>Messaging, embedded voice, SSO, and Help Center</li> | |
| <li>Salesforce consulting, Agentforce, and Data Cloud</li> | |
| <li>Custom apps and middleware integrations</li> | |
| <li>Constituent portals and FERPA-compliant systems</li> | |
| </ul> | |
| </div> | |
| <div> | |
| <h3>Industries</h3> | |
| <ul> | |
| <li>Technology and security</li> | |
| <li>Financial services</li> | |
| <li>Real estate and property management</li> | |
| <li>Manufacturing and distribution</li> | |
| <li>Education and nonprofit</li> | |
| <li>State, local, and education government (SLED)</li> | |
| </ul> | |
| </div> | |
| </div> | |
| </section> | |
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| <a href="https://www.shadowrock.io">shadowrock.io</a> | |
| <a href="https://huggingface.co/shadowrock-io">Hugging Face</a> | |
| <a href="https://linkedin.com/company/shadowrock">LinkedIn</a> | |
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