config.yaml

# ========================================
# Simple Self-Service KB Assistant 
# ========================================

client:
  name: "Self-Service KB Assistant"
  description: "Semantic search over a small knowledge base, returning relevant excerpts."
  theme_color: "blue"

kb:
  directory: "./kb"

models:
  embedding: "sentence-transformers/all-MiniLM-L6-v2"

chunking:
  chunk_size: 500
  overlap: 100

quick_actions:
  - label: "📚 Getting Started"
    query: "What makes a good knowledge base article?"
  - label: "🤖 KB Assistant Use Cases"
    query: "How could a KB assistant help agents?"
  - label: "📈 Self-Service Benefits"
    query: "Why is self-service important for customer support?"

messages:
  welcome: "👋 Ask me anything you'd normally search for in a knowledge base."
  no_answer: "❌ I couldn't find anything relevant in the knowledge base for this query yet."