Agentic-Support-Copilot / reports /eval_report.md
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feat(ui): add 1-click evaluation log download button in Admin RAGAS portal
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RAG Evaluation Report

Generated: 2026-07-04T11:31:04.338800+00:00

Overall Metrics

  • Questions Evaluated: 5
  • Source Hit Rate: 0.6
  • Average Latency: 13929.41 ms

Ragas Scores

{
  "error": "'ChatOpenAI' object has no attribute 'set_run_config'"
}

Question Results

Q: What is Error Code 404?

A: Error Code 404 indicates that the requested server resource was not found, and you should check your network router configuration [sample_error.txt][api_docs.md].

  • Source hit: True
  • Retrieved contexts: 3
  • Latency ms: 39687.2

Q: What does this support copilot do?

A: This support copilot is designed to answer support documentation queries using retrieved context, currently handling each query independently without conversation memory [implementation_plan.md].

  • Source hit: False
  • Retrieved contexts: 3
  • Latency ms: 12167.86

Q: How do I reset my password?

A:

  • Source hit: False
  • Retrieved contexts: 0
  • Latency ms: 5999.2

Q: What is the default rate limit?

A: The default API rate limit is 100 requests per minute per IP address. [api_docs.md]

  • Source hit: True
  • Retrieved contexts: 3
  • Latency ms: 5868.04

Q: How can I contact support?

A: You can contact support via email at support@example.com or by phone at 1-800-555-0199, available Monday–Friday, 9 AM – 5 PM EST. [contact_info.html] For urgent issues, call the phone number above and press 1 for priority routing. [contact_info.html]

  • Source hit: True
  • Retrieved contexts: 3
  • Latency ms: 5924.76