README.md

metadata

tags:
  - sentence-transformers
  - sentence-similarity
  - feature-extraction
  - dense
  - generated_from_trainer
  - dataset_size:88
  - loss:CachedMultipleNegativesRankingLoss
base_model: sentence-transformers/all-mpnet-base-v2
widget:
  - source_sentence: >-
      udyam registration cancel <udyam_no> is still pending for cancellation and
      its passing more than <NUM> days issue delayed cancellation of udyam
      registration context the user is reporting that the cancellation of udyam
      registration for udyam-up- <NUM> - <NUM> is still pending and has been
      delayed for more than <NUM> days. details - udyam registration no
      udyam-up- <NUM> - <NUM> cancellation status pending
    sentences:
      - >-
        Policy and Schemes. Definition of MSMEs (Clarifications related to
        definition) Policy. this category pertains to grievances seeking policy
        interpretation and clarification regarding the definition and
        classification of micro small and medium enterprises msmes under the
        micro small and medium enterprises development msmed act <NUM> as
        amended . the category encompasses disputes or doubts related to the
        application of turnover investment and structural factors to specific
        enterprise cases. key issues include turnover and investment threshold
        calculations treatment of export turnover or goods and services tax gst
        classification of enterprises as micro small or medium clubbing of
        multiple units or related businesses under a single msme identity the
        category also captures concerns arising from the transition between old
        and revised msme definitions including impact of reclassification on
        eligibility continuity of benefits already availed applicable financial
        year for revised criteria grievances in this category are
        clarification-driven rather than system-error driven arising from the
        intersection of policy intent numerical calculations and enterprise
        structure. example issues include turnover classification discrepancies
        my turnover is within limits but udyam shows a higher msme category
        please clarify the correct classification as per policy. export turnover
        treatment export turnover has been included while determining msme
        status kindly clarify whether it should be excluded. post-migration
        classification changes after migration from uam to udyam my enterprise
        category has changed despite no change in investment please confirm if
        this is correct. revised definition impact on eligibility due to the
        revised msme definition my eligibility under schemes is affected kindly
        clarify whether benefits already availed will continue. the operational
        procedural policy and institutional causes of these grievances include
      - >-
        Policy and Schemes. DBT / IT desk including Annual Report. dbt it desk
        including the annual report in msme refers to the data dbt wing
        functioning under the office of the development commissioner msme which
        is responsible for administering direct benefit transfer dbt of
        subsidies under msme schemes managing it and digital infrastructure and
        compiling the ministry s annual report. the wing oversees end-to-end dbt
        processes for scheme reimbursements such as ict and cloud computing
        subsidies where msmes initially incur eligible expenses and subsequently
        receive reimbursements directly into aadhaar-linked bank accounts
        through the public financial management system often after technical
        verification by agencies like telecommunications consultants india
        limited. it ensures compliance with national dbt standards in
        coordination with the dbt mission and national informatics centre
        maintains and upgrades msme it systems including the udyam registration
        portal supports cloud-based it adoption for msmes undertakes data
        analytics and mis reporting and onboards schemes to the national dbt
        framework. the wing also prepares the annual report of the ministry of
        msme consolidating performance indicators financial outlays scheme
        outcomes udyam registration trends and macro-level contributions such as
        msme share in gdp and employment which are used for parliament cabinet
        briefings and policy evaluation. while this framework promotes
        transparency leak-proof subsidy delivery evidence-based policymaking and
        digital efficiency stakeholders frequently raise grievances related to
        dbt execution data accuracy it reliability and reporting quality.
        examples of grievances include msmes experiencing delays in receipt of
        approved ict or cloud service subsidies due to pfms transaction or
        verification glitches reimbursement failures arising from aadhaar bank
        account linkage mismatches despite valid udyam registration inaccuracies
        or under-reporting of scheme achievements udyam registrations or msme
        gdp contribution in the annual report affecting policy advocacy and
        planning temporary downtime or access issues on udyam or other msme it
        portals during registration or subsidy claim periods and gaps in mis
        capture where scheme data duplications or leakages are not properly
        reflected in dbt dashboards or the annual report prompting appeals for
        correction and system strengthening.
      - >-
        UAM/Udyam Registration/Certificate related issues. Time Taken for
        Cancellation of UDYAM Certificate (Technical). this category refers to
        grievances concerning delays in processing requests for cancellation of
        an existing udyam registration. when a business owner submits a request
        to cancel a registration the request is expected to be processed within
        a reasonable timeframe. however in some cases users report that the
        cancellation request remains pending for an extended period. grievances
        under this category usually involve complaints where the enterprise
        owner has already submitted a cancellation request but the status
        continues to show as pending or unprocessed. entrepreneurs may also
        report that they cannot proceed with other actions related to their
        registration because the cancellation has not yet been completed. in
        some situations users may have submitted the request multiple times or
        may be seeking clarification about the delay in processing the
        cancellation. these grievances are typically raised by msme proprietors
        partners company directors or authorized representatives who previously
        requested cancellation of their enterprise registration. business owners
        who closed their operations or who submitted cancellation due to
        incorrect registration details may seek updates on the status of their
        request. compliance managers accountants or consultants handling
        enterprise registrations may also raise grievances when the cancellation
        process takes longer than expected or prevents further
        registration-related actions from being completed.
  - source_sentence: >-
      sri fund for new unit iron handicrafts manufacturing unit issue
      application for self reliant fund sri fund for new unit context the user
      is requesting application for self reliant fund sri fund for a new unit
      specifically for an iron handicrafts manufacturing unit. details - fund
      type sri fund unit type new unit industry iron handicrafts manufacturing
    sentences:
      - >-
        UAM/Udyam Registration/Certificate related issues. Updation of Email
        ID/Mobile No. Linked to UDYAM Certificate. this category includes
        grievances related to updating or correcting the email id or mobile
        number associated with an existing udyam registration. contact details
        provided during registration are used for communication verification and
        authentication when accessing the enterprise profile on the portal. if
        these contact details become outdated incorrect or inaccessible the
        enterprise owner may face difficulty receiving otps accessing the portal
        or managing the registration information. common grievances under this
        category include requests to change the registered mobile number or
        email address because the original number is no longer active the sim
        card has been lost the email account is no longer accessible or the
        contact details were entered incorrectly during registration. some
        complaints arise when the registered contact details belong to an
        employee or consultant who is no longer associated with the enterprise
        preventing the current owner from receiving verification messages. in
        other cases entrepreneurs report that they cannot update contact details
        because the system requires authentication through the old mobile number
        or email which they no longer have access to. these grievances are
        typically raised by msme owners proprietors partners directors of
        companies or authorized representatives responsible for managing
        business registrations. small business owners who registered their
        enterprise personally may request updates when their phone number or
        email changes. in some cases accountants consultants or administrative
        staff handling compliance activities may also submit grievances when
        they cannot access the registration due to outdated contact details.
        this category therefore represents issues related specifically to
        correcting or updating communication details associated with an existing
        udyam certificate.
      - >-
        Marketing and Skilling. Export Promotion/WTO. the export promotion and
        wto-related initiatives for msmes comprise a set of integrated measures
        under india s ministry of msme and the ministry of commerce to
        strengthen the export ecosystem for micro small and medium enterprises.
        these include the export promotion mission with a long-term financial
        outlay to support msme exports interest subvention on pre- and
        post-shipment export credit to reduce borrowing costs credit guarantee
        coverage for collateral-free export finance and reimbursement support
        for participation in international trade fairs buyer meets and market
        development activities with higher assistance for first-time exporters
        and priority groups. the initiatives also provide policy and legal
        support to msmes in matters related to wto compliance trade remedies
        such as anti-dumping cases and dispute settlement issues. together with
        complementary export facilitation instruments these measures aim to
        enhance msme competitiveness diversify export markets integrate
        enterprises into global value chains support labour-intensive sectors
        and sustain msmes significant contribution to india s overall exports.
        examples of common grievances under these initiatives include interest
        subvention limitations an msme exporter reaches the prescribed annual
        credit ceiling midway through the year resulting in partial interest
        relief despite continued export shipments. credit guarantee shortfall an
        exporter seeking higher-value export finance receives
        lower-than-expected guarantee coverage due to risk assessment norms
        increasing collateral or margin requirements. trade fair reimbursement
        rejection a first-time exporter is denied marketing assistance
        reimbursement because the overseas exhibition attended was not on the
        approved list despite generating confirmed buyer interest. wto-related
        support inadequacy an msme facing an anti-dumping investigation receives
        limited financial assistance for legal and advisory expenses leaving a
        large portion of costs uncovered. implementation or rollout delays
        eligible exporters are unable to access benefits during pilot or initial
        phases due to delays by banks or implementing agencies in
        operationalising scheme guidelines.
      - >-
        Starter, Credit and Finance. Self Reliant Fund (SRI Fund). the self
        reliant india sri fund is a category designed to address grievances
        raised by growth-stage msme owners manufacturing or technology-focused
        enterprises and startups transitioning into a scale phase. the primary
        purpose of the sri fund is to provide equity support to scalable msmes.
        however several issues and challenges hinder its effective
        implementation leading to grievances from the target beneficiaries. key
        issues and scenarios <NUM> . inability to access daughter funds lack of
        clarity on which funds to approach no publicly available list or contact
        details referred by sidbi to fund managers who do not respond no
        acknowledgment after submitting an expression of interest <NUM> .
        excessive delays in the investment process due diligence stretching over
        many months without a clear decision repeated requests for similar
        documents frequent postponement of investment committee meetings leaving
        enterprises in prolonged uncertainty <NUM> . rejection without
        transparency proposals declined without stated reasons applications
        marked unsuitable despite meeting published eligibility criteria verbal
        assurances of support later withdrawn without formal communication <NUM>
        . eligibility and interpretation disputes fund managers applying scheme
        guidelines inconsistently disputes over turnover thresholds treating
        registered msmes as ineligible startups applying unclear sectoral
        restrictions unevenly across applicants <NUM> . post-approval or
        post-commitment issues term sheets issued but funds not disbursed
        conditions altered after approval funds backing out due to internal
        policy changes operational procedural policy or institutional causes
  - source_sentence: >-
      recently we registered ourselves for udyam registration but after scanning
      the qr code verification is failing. issue qr code verification failure
      for udyam registration context the user is reporting that qr code
      verification is failing after registering for udyam registration. details
      - registration type udyam registration verification issue qr code
      verification failure
    sentences:
      - >-
        Technology, Quality and Institutions. Related to NSIC. this category
        encompasses grievances related to the support and facilitation services
        provided by the national small industries corporation nsic to micro
        small and medium enterprises msmes . the scope of this category includes
        issues arising from the areas of raw material assistance market access
        and risk mitigation through guarantees. specifically it covers
        situations where approved raw material assistance is not released on
        time supplier coordination fails after nsic approval material supplied
        through nsic is delayed or does not meet specifications or documentation
        and regional office processes stall procurement. the category also
        captures failures in marketing support including - delayed or missing
        inclusion in tenders gem or psu vendor listings - late communication of
        bid opportunities - problems in nsic-sponsored exhibitions or
        buyer-connect programs additionally it includes issues related to
        performance and emd guarantees such as - delayed issuance - incorrect
        formats - non-renewal despite payment - rejection by psus - lack of
        response when guarantees are invoked these grievances typically result
        in missed orders blocked working capital contract delays or loss of
        business credibility and arise from execution coordination or service
        delivery breakdowns rather than policy interpretation. the category is
        further divided into the following subcategories <NUM> . corporate
        communication single point registration scheme and exhibition consortia
        and tender marketing <NUM> . internal audit and law recovery <NUM> .
        human resource <NUM> . vigilance law recovery <NUM> . international
        cooperation <NUM> . bank guarantee monitoring <NUM> . finance accounts
        <NUM> . national sc st hub <NUM> . chief vigilance officer <NUM> .
        contract procurement grievance officer <NUM> . digital services
        facilitation and training <NUM> .space marketing cell event management
        cell <NUM> .raw material assistance bank guarantee bill discounting bank
        tieup csr administration <NUM> .technology liaison officer for sc st pwd
        cmr <NUM> .epf trust superannuation pension trust <NUM> .center public
        information officers cpio <NUM> .company secretary
      - >-
        Policy and Schemes. Definition of MSMEs (Clarifications related to
        definition) Policy. this category pertains to grievances seeking policy
        interpretation and clarification regarding the definition and
        classification of micro small and medium enterprises msmes under the
        micro small and medium enterprises development msmed act <NUM> as
        amended . the category encompasses disputes or doubts related to the
        application of turnover investment and structural factors to specific
        enterprise cases. key issues include turnover and investment threshold
        calculations treatment of export turnover or goods and services tax gst
        classification of enterprises as micro small or medium clubbing of
        multiple units or related businesses under a single msme identity the
        category also captures concerns arising from the transition between old
        and revised msme definitions including impact of reclassification on
        eligibility continuity of benefits already availed applicable financial
        year for revised criteria grievances in this category are
        clarification-driven rather than system-error driven arising from the
        intersection of policy intent numerical calculations and enterprise
        structure. example issues include turnover classification discrepancies
        my turnover is within limits but udyam shows a higher msme category
        please clarify the correct classification as per policy. export turnover
        treatment export turnover has been included while determining msme
        status kindly clarify whether it should be excluded. post-migration
        classification changes after migration from uam to udyam my enterprise
        category has changed despite no change in investment please confirm if
        this is correct. revised definition impact on eligibility due to the
        revised msme definition my eligibility under schemes is affected kindly
        clarify whether benefits already availed will continue. the operational
        procedural policy and institutional causes of these grievances include
      - >-
        UAM/Udyam Registration/Certificate related issues. QR Code Printed on
        UDYAM Certificate Not Readable (Technical). this category includes
        grievances related to qr codes printed on the udyam certificate that
        cannot be scanned or read properly. the qr code is intended to allow
        quick verification of the certificate and its associated enterprise
        information. if the qr code cannot be scanned users may face difficulty
        verifying the certificate or sharing it for official purposes.
        grievances under this category typically involve situations where the qr
        code on the downloaded or printed certificate appears blurred distorted
        or unresponsive when scanned with a qr reader. some users report that
        the qr code does not open any verification page after scanning while
        others find that the scanning application fails to recognize the code at
        all. these issues may arise due to errors during certificate generation
        problems with the downloaded file or printing-related distortions that
        make the qr code unreadable. these grievances are generally raised by
        msme owners proprietors partners directors or authorized representatives
        who use the udyam certificate as official documentation for their
        enterprise. small business owners who attempt to share the certificate
        for verification purposes may discover that the qr code is not
        functioning correctly. consultants accountants or administrative staff
        responsible for maintaining business documentation may also submit
        grievances when they identify that the qr code on the certificate cannot
        be scanned or verified.
  - source_sentence: >-
      insurancy company national insurance company limited branch name of
      insurance company branch if other khamgaon branch date of application
      <NUM> - <NUM> - <NUM> policy number <NUM> my claim is kept pending even
      after submitting all the documents after changing all the requirements as
      changed by various surveyors. issue delayed insurance claim under national
      insurance company limited context the user is reporting that the insurance
      claim submitted on <NUM> - <NUM> - <NUM> with policy number <NUM> is still
      pending despite submission of all required documents as per changes made
      by various surveyors. details - policy number <NUM> claim submission date
      <NUM> - <NUM> - <NUM> branch khamgaon
    sentences:
      - >-
        Technology, Quality and Institutions. Official Language Related Issues.
        official language related issues in msme administration concern the
        implementation of hindi rajbhasha in accordance with the official
        languages act <NUM> as amended across the ministry of msme its
        development institutes field offices and attached organizations. this
        framework mandates progressive use of hindi in official work bilingual
        hindi english documentation replies in hindi to communications received
        in hindi availability of hindi-enabled software on computers and regular
        training in hindi typing and computing for officials. the ministry
        monitors compliance through official language implementation committees
        quarterly progress reviews rajbhasha inspections and conferences while
        ensuring that citizens charters schemes portals and public-facing
        information are available bilingually. these measures aim to improve
        accessibility for hindi-speaking msmes enhance transparency and
        inclusiveness strengthen regional outreach especially in hindi-belt
        states and fulfill constitutional and administrative obligations without
        restricting the use of english where required. examples of grievances
        include non-hindi reply an msme submits an application or grievance in
        hindi to a development institute but receives a response only in english
        contrary to official language correspondence rules. bilingual
        documentation gap key documents such as annual reports scheme guidelines
        or notices are issued only in english or with incomplete hindi
        translations limiting accessibility for hindi-speaking stakeholders.
        training shortfall field office staff are unable to type or process
        files in hindi despite mandated hindi software and training provisions
        causing delays in rajbhasha compliance. portal language issue hindi
        versions of portals like udyam or champions contain missing pages
        partial translations or technical glitches preventing rural or
        hindi-only users from completing registrations or filing grievances.
        awareness and communication lapse regional msmes are not informed in
        hindi about official language conferences workshops or policy updates
        leading to missed participation and reduced stakeholder engagement.
      - >-
        Starter, Credit and Finance. Insurance Claim related issues. this
        category encompasses grievances related to insurance claims associated
        with various government-backed and private insurance products. the scope
        includes <NUM> . esic employees state insurance corporation insurance
        benefits <NUM> . epfo employees provident fund organisation -linked
        insurance benefits including edli employees deposit linked insurance
        <NUM> . cgtmse credit guarantee fund trust for micro and small
        enterprises -linked insurance elements <NUM> . private or general
        business insurance products where a government department psu public
        sector undertaking or bank acts as an intermediary or implementing
        authority the category covers a range of issues including opaque
        rejection decisions undocumented policy exclusions administrative
        closure without explanation shifting of risk and liability onto msmes
        micro small and medium enterprises or employees document and data
        mismatches across multiple systems such as aadhaar uan universal account
        number employer filings bank records insurance portals delays and
        non-responsiveness at esic epfo insurer field office levels manual
        bottlenecks officer transfers lack of accountability jurisdictional
        overlaps involving labour compliance banking conditions inter-agency
        disputes between insurers banks employers and labour authorities example
        issues include rejected esic medical reimbursement claims due to
        ineligibility despite continuous contribution history denied epfo edli
        insurance claims due to alleged break in service caused by employer-side
        portal errors rejected bank-linked business insurance claims based on
        undisclosed policy clauses unhonoured cg
      - >-
        Technology, Quality and Institutions. Support for entrepreneurial and
        managerial development of SMEs through incubators- an NMCP Scheme. the
        support for entrepreneurial and managerial development of smes through
        incubators scheme under the national manufacturing competitiveness
        programme nmcp is an initiative of the ministry of msme designed to
        nurture innovative technology-driven and knowledge-based ideas by
        providing structured incubation support through approved business
        incubators hosted in technical academic or research institutions. under
        the scheme financial assistance of up to <NUM> lakh is provided per idea
        or incubated unit for product development testing validation and
        commercialisation with an overall ceiling of <NUM> . <NUM> lakh per
        incubator to support up to <NUM> ventures. in addition host institutions
        may receive up to <NUM> . <NUM> lakh for minor infrastructure and
        facility upgrades to strengthen incubation capabilities. the scheme
        follows a tripartite arrangement among the ministry the host institution
        and the incubatee with incubated enterprises contributing <NUM> to <NUM>
        of project costs depending on their category. through access to
        laboratories workshops shared infrastructure mentoring technical
        guidance and early-stage seed funding the scheme aims to transform
        innovative ideas into viable and sustainable micro and small enterprises
        expand the base of innovation-led entrepreneurship and move msmes beyond
        traditional manufacturing and service activities. examples of common
        grievances under the incubator scheme include instalment release delay
        after approval the host institution receives only a partial initial
        instalment delaying laboratory setup and stalling progress for multiple
        approved incubated ventures. idea selection bias a technically sound
        student or individual entrepreneur proposal is rejected despite meeting
        eligibility criteria due to preference given to existing msmes by the
        host incubator. mentoring shortfall an incubated unit receives
        sanctioned financial assistance but does not get the promised industry
        mentoring technical handholding or market linkage support needed for
        commercialization. infrastructure inadequacy the limited infrastructure
        grant is insufficient to procure essential workshop or testing equipment
        restricting practical experimentation and prototype development.
        contribution dispute a micro enterprise is asked to contribute a higher
        percentage of project cost applicable to small enterprises creating
        financial strain and disputes during project execution.
  - source_sentence: >-
      dear sir mam i am trying to register udyam with my pan but error showing
      udyam registration has already done through this pan and i have not
      registered earlier so please guide me aadhaar <uam_no> pan <pan_no> mobile
      <phone_no> issue clarification on existing udyam registration context the
      user is requesting clarification as the udyam registration portal
      indicates that registration has already been done through the pan although
      the user states that no registration was made. details - aadhar no <NUM>
      pan no gnips2021g mobile no <NUM>
    sentences:
      - >-
        UAM/Udyam Registration/Certificate related issues. Cancellation of UDYAM
        Certificate Request. this category includes grievances related to
        requests for cancellation or deactivation of an existing udyam
        registration. in some cases businesses that were previously registered
        as msmes may no longer operate may have undergone structural changes or
        may have been registered incorrectly. when such situations occur the
        enterprise owner may wish to cancel the existing udyam certificate to
        prevent incorrect records or to allow proper registration in the future.
        grievances under this category typically include requests to cancel a
        registration because the business has permanently closed the enterprise
        was registered by mistake or the registration was created with incorrect
        information. some entrepreneurs also request cancellation when duplicate
        registrations exist for the same enterprise and they want only one valid
        record to remain. another common grievance arises when the enterprise
        was registered earlier under outdated or incorrect details and the owner
        wants the registration cancelled before creating a new one with correct
        information. these grievances are usually raised by proprietors partners
        directors of companies or authorized representatives of msmes who are
        responsible for maintaining the official records of the enterprise.
        small business owners who registered their enterprises earlier but later
        discontinued operations may also request cancellation to avoid confusion
        or misuse of the registration. in some cases accountants consultants or
        compliance officers working on behalf of the enterprise may submit the
        grievance if they identify that the existing udyam registration is no
        longer valid or should be removed from the records.
      - >-
        Marketing and Skilling. National SC ST HUB. national sc-st hub nssh is a
        central sector scheme launched in <NUM> by the ministry of micro small
        and medium enterprises and implemented by the national small industries
        corporation to empower scheduled caste and scheduled tribe entrepreneurs
        and strengthen their participation in the msme ecosystem. the scheme
        focuses on capacity building market access financial facilitation and
        handholding support while also operationalizing the mandatory <NUM>
        procurement target for sc st owned mses under the public procurement
        policy for mses <NUM> . through a network of national sc-st hub offices
        across the country the hub assists eligible sc st entrepreneurs holding
        at least <NUM> ownership and control in activities such as udyam and gem
        registration participation in government tenders access to credit and
        skill upgradation. financial support is provided in the form of
        reimbursements for testing and certification charges from recognized
        laboratories bank loan processing and bank guarantee fees membership
        fees of export promotion councils onboarding costs for e-commerce and
        government procurement platforms and fees for short-term skill and
        management training programs at reputed institutions. by reducing entry
        barriers and providing structured handholding nssh aims to enhance
        competitiveness ensure inclusive growth and enable sc st entrepreneurs
        to scale up operations and integrate with formal supply chains. examples
        of grievances reported under the scheme include rejection of
        reimbursement claims where testing or certification expenses exceed the
        prescribed financial ceiling despite compliance with quality standards
        blockage of financial assistance due to delays or discrepancies in caste
        certificate verification even when enterprises are otherwise registered
        as sc st-owned instances where sc st msmes fail to secure tenders
        despite the mandated procurement quota because of non-compliance by
        procuring cpses partial reimbursement of approved training or
        capacity-building expenses owing to scheme-specific limits leading to
        out-of-pocket costs for entrepreneurs and gaps in timely support from
        local nssh offices particularly in remote or north-eastern regions
        affecting onboarding to procurement portals and access to scheme
        benefits.
      - >-
        UAM/Udyam Registration/Certificate related issues. Existing /
        Unauthorized UDYAM Registration Against PAN. this category refers to
        grievances where an entrepreneur discovers that a udyam registration
        already exists against their pan either due to duplicate registration or
        because someone else created the registration without their
        authorization. since pan is used as a key identifier for enterprise
        registration the presence of an existing registration can prevent the
        legitimate owner from creating a new one or managing the enterprise
        details. grievances under this category usually include complaints about
        duplicate registrations created for the same enterprise or multiple
        registrations linked to the same pan. some business owners report that
        when they attempt to register their enterprise the system indicates that
        a registration already exists even though they are unaware of creating
        one earlier. in other cases entrepreneurs may find that an employee
        consultant former partner or third party registered the enterprise using
        the business pan without informing the owner. there may also be
        situations where an earlier registration contains incorrect enterprise
        information leading to confusion about the valid record. such grievances
        are generally raised by business proprietors partners of partnership
        firms directors of companies or authorized representatives responsible
        for registering the enterprise under msme. these complaints may also be
        submitted by compliance managers accountants or consultants who are
        attempting to complete the msme registration process for the business
        but encounter an existing record linked to the pan. the purpose of
        raising this grievance is to identify the existing registration verify
        its legitimacy and resolve conflicts arising from duplicate or
        unauthorized registrations associated with the enterprise s pan.
pipeline_tag: sentence-similarity
library_name: sentence-transformers
metrics:
  - pearson_cosine
  - spearman_cosine
model-index:
  - name: SentenceTransformer based on sentence-transformers/all-mpnet-base-v2
    results:
      - task:
          type: semantic-similarity
          name: Semantic Similarity
        dataset:
          name: Unknown
          type: unknown
        metrics:
          - type: pearson_cosine
            value: .nan
            name: Pearson Cosine
          - type: spearman_cosine
            value: .nan
            name: Spearman Cosine

SentenceTransformer based on sentence-transformers/all-mpnet-base-v2

This is a sentence-transformers model finetuned from sentence-transformers/all-mpnet-base-v2. It maps sentences & paragraphs to a 768-dimensional dense vector space and can be used for semantic textual similarity, semantic search, paraphrase mining, text classification, clustering, and more.

Model Details

Model Description

• Model Type: Sentence Transformer
• Base model: sentence-transformers/all-mpnet-base-v2
• Maximum Sequence Length: 128 tokens
• Output Dimensionality: 768 dimensions
• Similarity Function: Cosine Similarity

Model Sources

• Documentation: Sentence Transformers Documentation
• Repository: Sentence Transformers on GitHub
• Hugging Face: Sentence Transformers on Hugging Face

Full Model Architecture

SentenceTransformer(
  (0): Transformer({'max_seq_length': 128, 'do_lower_case': False, 'architecture': 'MPNetModel'})
  (1): Pooling({'word_embedding_dimension': 768, 'pooling_mode_cls_token': False, 'pooling_mode_mean_tokens': True, 'pooling_mode_max_tokens': False, 'pooling_mode_mean_sqrt_len_tokens': False, 'pooling_mode_weightedmean_tokens': False, 'pooling_mode_lasttoken': False, 'include_prompt': True})
  (2): Normalize()
)

Usage

Direct Usage (Sentence Transformers)

First install the Sentence Transformers library:

pip install -U sentence-transformers

Then you can load this model and run inference.

from sentence_transformers import SentenceTransformer

# Download from the 🤗 Hub
model = SentenceTransformer("sentence_transformers_model_id")
# Run inference
sentences = [
    'dear sir mam i am trying to register udyam with my pan but error showing udyam registration has already done through this pan and i have not registered earlier so please guide me aadhaar <uam_no> pan <pan_no> mobile <phone_no> issue clarification on existing udyam registration context the user is requesting clarification as the udyam registration portal indicates that registration has already been done through the pan although the user states that no registration was made. details - aadhar no <NUM> pan no gnips2021g mobile no <NUM>',
    'UAM/Udyam Registration/Certificate related issues. Existing / Unauthorized UDYAM Registration Against PAN. this category refers to grievances where an entrepreneur discovers that a udyam registration already exists against their pan either due to duplicate registration or because someone else created the registration without their authorization. since pan is used as a key identifier for enterprise registration the presence of an existing registration can prevent the legitimate owner from creating a new one or managing the enterprise details. grievances under this category usually include complaints about duplicate registrations created for the same enterprise or multiple registrations linked to the same pan. some business owners report that when they attempt to register their enterprise the system indicates that a registration already exists even though they are unaware of creating one earlier. in other cases entrepreneurs may find that an employee consultant former partner or third party registered the enterprise using the business pan without informing the owner. there may also be situations where an earlier registration contains incorrect enterprise information leading to confusion about the valid record. such grievances are generally raised by business proprietors partners of partnership firms directors of companies or authorized representatives responsible for registering the enterprise under msme. these complaints may also be submitted by compliance managers accountants or consultants who are attempting to complete the msme registration process for the business but encounter an existing record linked to the pan. the purpose of raising this grievance is to identify the existing registration verify its legitimacy and resolve conflicts arising from duplicate or unauthorized registrations associated with the enterprise s pan.',
    'Marketing and Skilling. National SC ST HUB. national sc-st hub nssh is a central sector scheme launched in <NUM> by the ministry of micro small and medium enterprises and implemented by the national small industries corporation to empower scheduled caste and scheduled tribe entrepreneurs and strengthen their participation in the msme ecosystem. the scheme focuses on capacity building market access financial facilitation and handholding support while also operationalizing the mandatory <NUM> procurement target for sc st owned mses under the public procurement policy for mses <NUM> . through a network of national sc-st hub offices across the country the hub assists eligible sc st entrepreneurs holding at least <NUM> ownership and control in activities such as udyam and gem registration participation in government tenders access to credit and skill upgradation. financial support is provided in the form of reimbursements for testing and certification charges from recognized laboratories bank loan processing and bank guarantee fees membership fees of export promotion councils onboarding costs for e-commerce and government procurement platforms and fees for short-term skill and management training programs at reputed institutions. by reducing entry barriers and providing structured handholding nssh aims to enhance competitiveness ensure inclusive growth and enable sc st entrepreneurs to scale up operations and integrate with formal supply chains. examples of grievances reported under the scheme include rejection of reimbursement claims where testing or certification expenses exceed the prescribed financial ceiling despite compliance with quality standards blockage of financial assistance due to delays or discrepancies in caste certificate verification even when enterprises are otherwise registered as sc st-owned instances where sc st msmes fail to secure tenders despite the mandated procurement quota because of non-compliance by procuring cpses partial reimbursement of approved training or capacity-building expenses owing to scheme-specific limits leading to out-of-pocket costs for entrepreneurs and gaps in timely support from local nssh offices particularly in remote or north-eastern regions affecting onboarding to procurement portals and access to scheme benefits.',
]
embeddings = model.encode(sentences)
print(embeddings.shape)
# [3, 768]

# Get the similarity scores for the embeddings
similarities = model.similarity(embeddings, embeddings)
print(similarities)
# tensor([[1.0000, 0.7751, 0.1988],
#         [0.7751, 1.0000, 0.2777],
#         [0.1988, 0.2777, 1.0000]])

Evaluation

Metrics

Semantic Similarity

• Evaluated with EmbeddingSimilarityEvaluator

Metric	Value
pearson_cosine	nan
spearman_cosine	nan

Training Details

Training Dataset

Unnamed Dataset

• Size: 88 training samples
• Columns: sentence_0 and sentence_1
• Approximate statistics based on the first 88 samples:

  	sentence_0	sentence_1
  type	string	string
  details	min: 46 tokens mean: 118.39 tokens max: 128 tokens	min: 128 tokens mean: 128.0 tokens max: 128 tokens

• Samples:

  sentence_0	sentence_1
  sub - request for clarification on msme dev act . dear sir . your august office is kindly requested to define the specific word _x0080__x009c_tender x0080__x009d as referred in the public procurement policy for micro and small enterprises mse _x0080__x0099_s order gazetted notification no. d.l.- dtd. . . sub sec heading as price quotation in tenders and further word _x0080__x009c_rate contract x0080__x009d as referred in sub sec developing micro and small enterprises vendors before substitution dt. . . as extracted. _x0080__x009c_7. developing micro and small enterprise vendors. _x0080__x0093_the central ministries or departments or public sector undertakings shall take necessary steps to develop appropriate vendors by organizing vendor development programmes or buyer-seller meets and entering into rate contract with micro and small enterprises for a specified period in respect of periodic requirements also. _x...	Policy and Schemes. Related to Public Procurement by PSUs. this category pertains to grievances related to public sector undertakings psus violating or diluting mandatory msme procurement norms under the public procurement policy for msmes and related guidelines including gem . the scope encompasses cases where psus fail to meet prescribed msme procurement quotas deny msmes their l1 price-matching rights bypass eligible msme vendors despite valid registration or design tenders with disproportionate eligibility conditions that effectively exclude msmes. key issues and scenarios within this category include failure to meet msme procurement quotas denial of l1 price-matching rights to msmes bypassing eligible msme vendors despite valid registration designing tenders with disproportionate eligibility conditions such as excessive turnover requirements prior psu experience requirements high emd pbg requirements unnecessary technical specifications post-award payment delays including wi...
  banks approved clcs-tu loan for new machines but subsidy claim is rejected over minor tech list mismatch despite empanelled vendor. this ties up my finance without aid. release subsidy and simplify verification for tech upgrades.special clcs-tu for sc st promises subsidy but nodal agency delays processing my plant machinery finance claim for months with extra document demands. please fast-track special aid and approve higher subsidy for sc st beginners. issue delayed subsidy claim and non-approval under clcs-tu and special clcs for sc st context the user is reporting delayed subsidy claim and non-approval under clcs-tu and special clcs for sc st schemes citing minor technical list mismatch and extra document demands and requesting simplification of verification and fast-tracking of special aid. details - issue with clcs-tu loan minor tech list mismatch issue with special clcs for sc st delayed processing and extra document demands requested action simplify verification and ...	Starter, Credit and Finance. Credit Linked Capital Subsidy for Technology Upgradation (CLCS- TU) & Special CLCS for SC&ST. credit linked capital subsidy scheme for technology upgradation clcss tu and the special clcs for sc st entrepreneurs is a flagship technology modernisation program of the ministry of micro small and medium enterprises designed to help micro and small manufacturing enterprises upgrade to proven state-of-the-art technologies. under the standard clcss tu eligible mses receive an upfront capital subsidy of on institutional term loans used for purchasing approved plant and machinery subject to a maximum subsidy of lakh on an eligible investment ceiling of crore across notified sub-sectors. the scheme is implemented through nodal agencies such as small industries development bank of india national bank for agriculture and rural development and national institute for entrepreneurship and small business development with technical vetting by expert bodies...
  i am unable to change enterprise name or trade name in my udayam certificate pls give proper solution issue update of enterprise trade name in udyam certificate context the user is requesting an update of the enterprise trade name in the udyam certificate. details - enterprise trade name update required	UAM/Udyam Registration/Certificate related issues. Update Company/Owner Name Details. this category includes grievances related to corrections or updates to the name of the enterprise or the name of the owner associated with a udyam registration. accurate naming details are important for maintaining correct enterprise records and ensuring that the information recorded in the registration reflects the official business identity. grievances under this category typically arise when the name of the enterprise or the owner s name recorded during registration contains an error or needs to be updated due to changes in the business structure. for example the enterprise name may have been entered incorrectly during registration or the owner s name may not match official identification documents. in some cases the enterprise name may change due to business rebranding conversion of the business structure or correction of typographical errors made during the registration process. users may also re...

• Loss: CachedMultipleNegativesRankingLoss with these parameters:

  {
      "scale": 20.0,
      "similarity_fct": "cos_sim",
      "mini_batch_size": 32,
      "gather_across_devices": false
  }
  

Training Hyperparameters

Non-Default Hyperparameters

• per_device_train_batch_size: 32
• per_device_eval_batch_size: 32
• num_train_epochs: 5
• fp16: True
• multi_dataset_batch_sampler: round_robin

All Hyperparameters

Click to expand

• do_predict: False
• eval_strategy: no
• prediction_loss_only: True
• per_device_train_batch_size: 32
• per_device_eval_batch_size: 32
• gradient_accumulation_steps: 1
• eval_accumulation_steps: None
• torch_empty_cache_steps: None
• learning_rate: 5e-05
• weight_decay: 0.0
• adam_beta1: 0.9
• adam_beta2: 0.999
• adam_epsilon: 1e-08
• max_grad_norm: 1
• num_train_epochs: 5
• max_steps: -1
• lr_scheduler_type: linear
• lr_scheduler_kwargs: None
• warmup_ratio: None
• warmup_steps: 0
• log_level: passive
• log_level_replica: warning
• log_on_each_node: True
• logging_nan_inf_filter: True
• enable_jit_checkpoint: False
• save_on_each_node: False
• save_only_model: False
• restore_callback_states_from_checkpoint: False
• use_cpu: False
• seed: 42
• data_seed: None
• bf16: False
• fp16: True
• bf16_full_eval: False
• fp16_full_eval: False
• tf32: None
• local_rank: -1
• ddp_backend: None
• debug: []
• dataloader_drop_last: False
• dataloader_num_workers: 0
• dataloader_prefetch_factor: None
• disable_tqdm: False
• remove_unused_columns: True
• label_names: None
• load_best_model_at_end: False
• ignore_data_skip: False
• fsdp: []
• fsdp_config: {'min_num_params': 0, 'xla': False, 'xla_fsdp_v2': False, 'xla_fsdp_grad_ckpt': False}
• accelerator_config: {'split_batches': False, 'dispatch_batches': None, 'even_batches': True, 'use_seedable_sampler': True, 'non_blocking': False, 'gradient_accumulation_kwargs': None}
• parallelism_config: None
• deepspeed: None
• label_smoothing_factor: 0.0
• optim: adamw_torch_fused
• optim_args: None
• group_by_length: False
• length_column_name: length
• project: huggingface
• trackio_space_id: trackio
• ddp_find_unused_parameters: None
• ddp_bucket_cap_mb: None
• ddp_broadcast_buffers: False
• dataloader_pin_memory: True
• dataloader_persistent_workers: False
• skip_memory_metrics: True
• push_to_hub: False
• resume_from_checkpoint: None
• hub_model_id: None
• hub_strategy: every_save
• hub_private_repo: None
• hub_always_push: False
• hub_revision: None
• gradient_checkpointing: False
• gradient_checkpointing_kwargs: None
• include_for_metrics: []
• eval_do_concat_batches: True
• auto_find_batch_size: False
• full_determinism: False
• ddp_timeout: 1800
• torch_compile: False
• torch_compile_backend: None
• torch_compile_mode: None
• include_num_input_tokens_seen: no
• neftune_noise_alpha: None
• optim_target_modules: None
• batch_eval_metrics: False
• eval_on_start: False
• use_liger_kernel: False
• liger_kernel_config: None
• eval_use_gather_object: False
• average_tokens_across_devices: True
• use_cache: False
• prompts: None
• batch_sampler: batch_sampler
• multi_dataset_batch_sampler: round_robin
• router_mapping: {}
• learning_rate_mapping: {}

Training Logs

Epoch	Step	spearman_cosine
1.0	3	nan
2.0	6	nan
3.0	9	nan
4.0	12	nan
5.0	15	nan

Framework Versions

• Python: 3.12.12
• Sentence Transformers: 5.2.3
• Transformers: 5.0.0
• PyTorch: 2.10.0+cu128
• Accelerate: 1.12.0
• Datasets: 4.0.0
• Tokenizers: 0.22.2

Citation

BibTeX

Sentence Transformers

@inproceedings{reimers-2019-sentence-bert,
    title = "Sentence-BERT: Sentence Embeddings using Siamese BERT-Networks",
    author = "Reimers, Nils and Gurevych, Iryna",
    booktitle = "Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing",
    month = "11",
    year = "2019",
    publisher = "Association for Computational Linguistics",
    url = "https://arxiv.org/abs/1908.10084",
}

CachedMultipleNegativesRankingLoss

@misc{gao2021scaling,
    title={Scaling Deep Contrastive Learning Batch Size under Memory Limited Setup},
    author={Luyu Gao and Yunyi Zhang and Jiawei Han and Jamie Callan},
    year={2021},
    eprint={2101.06983},
    archivePrefix={arXiv},
    primaryClass={cs.LG}
}