Privacy Policy — Soul In PsyAbstract LLC
Effective date: 2026-06-27
Last updated: 2026-06-27
Entity: Soul In PsyAbstract LLC, Delaware, USA
Contact: sipa-core@sipa-os.org
1. Who We Are
Soul In PsyAbstract LLC ("SIPA", "we", "us") operates SIPA OS — an AI infrastructure platform — and the Soul In PsyAbstract art brand. Our products include SIPA Focus, SIPA NeuroPower, SIPA AI, SIPA Shell, and soulinpsyabstract.store.
2. Data We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account data | Email, name | Authentication (Auth0) |
| Usage data | Feature interactions, session data | Product improvement, analytics (PostHog) |
| Payment data | Transaction references | Payment processing (NowPayments, Wise, PayPal, Payoneer) |
| AI session data | Chat messages, coaching sessions | Delivering AI responses (Nebius, DeepSeek) |
| Art purchase data | Shipping address, order details | Order fulfillment |
We do not sell personal data to third parties.
3. How We Use Data
- Provide and improve our services
- Process payments and orders
- Send transactional emails (order confirmations, account updates)
- Safety monitoring (SIPA Crisis Rail — for mental health AI features)
- Legal compliance
4. AI & Mental Health Features
SIPA AI and SIPA NeuroCoach process conversation data to deliver coaching responses. For safety:
- Crisis detection keywords trigger immediate safety responses
- Session data is not used to train third-party models
- All AI inference runs through Nebius Serverless AI (GDPR-aware)
5. Data Retention
| Data type | Retention |
|---|---|
| Account data | Duration of account + 30 days after deletion |
| AI session logs | 90 days |
| Payment records | 7 years (legal requirement) |
| Analytics | 24 months |
6. Third-Party Services
| Service | Purpose | Privacy |
|---|---|---|
| Auth0 | Authentication | auth0.com/privacy |
| Nebius AI | AI inference | nebius.com/privacy |
| NowPayments | Crypto payments | nowpayments.io/privacy-policy |
| Wise | Bank transfers | wise.com/gb/legal/privacy-policy |
| PayPal | Payments | paypal.com/privacy |
| Payoneer | Payments | payoneer.com/legal/privacy-policy |
| PostHog | Analytics | posthog.com/privacy |
| Cloudflare | CDN & security | cloudflare.com/privacypolicy |
7. Your Rights
Under GDPR and applicable law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Data portability
- Withdraw consent at any time
To exercise these rights: sipa-core@sipa-os.org
8. Cookies
Our web applications use:
- Essential cookies — authentication sessions (Auth0)
- Analytics cookies — PostHog (anonymized, can be opted out)
No advertising or tracking cookies.
9. Security
- All data transmitted via TLS 1.3+
- Authentication via Auth0 (industry-standard)
- API keys stored encrypted, rotated regularly
- Forensic audit trails on all system changes (SIPA SHA-256 protocol)
10. Children
Our services are not directed to children under 13. We do not knowingly collect data from children.
11. Changes
We will notify users of material changes via email or in-app notice. Changes take effect 14 days after posting.
12. Contact
Soul In PsyAbstract LLC
131 Continental Dr Suite 305, Newark, DE 19713
sipa-core@sipa-os.org