| # Privacy Policy — Soul In PsyAbstract LLC |
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| **Effective date:** 2026-06-27 |
| **Last updated:** 2026-06-27 |
| **Entity:** Soul In PsyAbstract LLC, Delaware, USA |
| **Contact:** sipa-core@sipa-os.org |
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| ## 1. Who We Are |
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| Soul In PsyAbstract LLC ("SIPA", "we", "us") operates SIPA OS — an AI infrastructure platform — and the Soul In PsyAbstract art brand. Our products include SIPA Focus, SIPA NeuroPower, SIPA AI, SIPA Shell, and soulinpsyabstract.store. |
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| ## 2. Data We Collect |
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| | Category | Examples | Purpose | |
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| | Account data | Email, name | Authentication (Auth0) | |
| | Usage data | Feature interactions, session data | Product improvement, analytics (PostHog) | |
| | Payment data | Transaction references | Payment processing (NowPayments, Wise, PayPal, Payoneer) | |
| | AI session data | Chat messages, coaching sessions | Delivering AI responses (Nebius, DeepSeek) | |
| | Art purchase data | Shipping address, order details | Order fulfillment | |
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| We do **not** sell personal data to third parties. |
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| ## 3. How We Use Data |
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| - Provide and improve our services |
| - Process payments and orders |
| - Send transactional emails (order confirmations, account updates) |
| - Safety monitoring (SIPA Crisis Rail — for mental health AI features) |
| - Legal compliance |
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| ## 4. AI & Mental Health Features |
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| SIPA AI and SIPA NeuroCoach process conversation data to deliver coaching responses. For safety: |
| - Crisis detection keywords trigger immediate safety responses |
| - Session data is not used to train third-party models |
| - All AI inference runs through Nebius Serverless AI (GDPR-aware) |
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| ## 5. Data Retention |
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| | Data type | Retention | |
| |-----------|-----------| |
| | Account data | Duration of account + 30 days after deletion | |
| | AI session logs | 90 days | |
| | Payment records | 7 years (legal requirement) | |
| | Analytics | 24 months | |
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| ## 6. Third-Party Services |
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| | Service | Purpose | Privacy | |
| |---------|---------|---------| |
| | Auth0 | Authentication | auth0.com/privacy | |
| | Nebius AI | AI inference | nebius.com/privacy | |
| | NowPayments | Crypto payments | nowpayments.io/privacy-policy | |
| | Wise | Bank transfers | wise.com/gb/legal/privacy-policy | |
| | PayPal | Payments | paypal.com/privacy | |
| | Payoneer | Payments | payoneer.com/legal/privacy-policy | |
| | PostHog | Analytics | posthog.com/privacy | |
| | Cloudflare | CDN & security | cloudflare.com/privacypolicy | |
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| ## 7. Your Rights |
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| Under GDPR and applicable law, you have the right to: |
| - Access your personal data |
| - Correct inaccurate data |
| - Request deletion ("right to be forgotten") |
| - Data portability |
| - Withdraw consent at any time |
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| To exercise these rights: **sipa-core@sipa-os.org** |
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| ## 8. Cookies |
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| Our web applications use: |
| - **Essential cookies** — authentication sessions (Auth0) |
| - **Analytics cookies** — PostHog (anonymized, can be opted out) |
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| No advertising or tracking cookies. |
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| ## 9. Security |
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| - All data transmitted via TLS 1.3+ |
| - Authentication via Auth0 (industry-standard) |
| - API keys stored encrypted, rotated regularly |
| - Forensic audit trails on all system changes (SIPA SHA-256 protocol) |
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| ## 10. Children |
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| Our services are not directed to children under 13. We do not knowingly collect data from children. |
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| ## 11. Changes |
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| We will notify users of material changes via email or in-app notice. Changes take effect 14 days after posting. |
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| ## 12. Contact |
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| **Soul In PsyAbstract LLC** |
| 131 Continental Dr Suite 305, Newark, DE 19713 |
| sipa-core@sipa-os.org |
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