experience_type
stringclasses
2 values
emotion_type
stringclasses
11 values
problem_type
stringclasses
13 values
situation
stringlengths
5
1k
survey_score
dict
dialog
listlengths
16
120
seeker_question1
stringlengths
0
252
seeker_question2
stringlengths
0
423
supporter_question1
stringlengths
0
307
supporter_question2
stringlengths
0
426
Current Experience
sadness
ongoing depression
Self isolation due to the pandemic. Home with the kids alone every day.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm ok, how are you ?", "speaker": "usr" }, { "text": "Just ok? Is there something bothering you?", "speaker": "sys", "strate...
no, I liked this task very much.
No
I liked how relatable the issues are.
No
Current Experience
fear
Sleep Problems
i have a sleep problem past one month.night time i can not sleep.some of fear i fell everyday night time
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "Hello, how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "i feel upset today", "speaker": "usr" }, { "text": "I'm so sorry to hear that. Is there any particular reason you feel upset today?", "speaker": "sys", "strategy": "Question"...
i like this task
no.everything was clear..participant should reply fast
The task was taking a long time to be finished, even though the task was done
none
Current Experience
anxiety
job crisis
Work at restaurant as assistant manager. Manager got fired and company asked me to take over position without a pay raise then skipped the promotion and hired a new manager.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello?", "speaker": "usr" }, { "text": "Hello, how can I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I don't know what to do. I want to quit and punch the new manager in the face.", "speaker": "usr" }, { "text": "So if I understand ...
The support was highly relevant.
I LOVED this task! I did some of these the other day and experienced some issues. I especially could not find a Support Seeker who was genuinely interested in properly doing the task. But this time this Seeker was absolutely genuine and was great! So I loved it! :)
I provided suggestions in previous messages for these HITs. The main one I would say is to do some kind of screening / qualification for the Support Seekers. Maybe you already have because today the Seeker was honest and it worked out great! :)
Current Experience
depression
ongoing depression
Cause of the covid, I have problems with study and communication. I have problem in my University, also problems how to communicate with people after 1 year, of lockdown.
{ "seeker": { "initial_emotion_intensity": "3" }, "supporter": {} }
[ { "text": "Hello.", "speaker": "usr" }, { "text": "Hello, glad to meet you virtually. How are you?", "speaker": "sys", "strategy": "Question" }, { "text": "Im doing fine. What about you?", "speaker": "usr" }, { "text": "I am good. How may I help you?", "speaker": "sys...
Finished all tasks
Nothing
Too time consuming
Current Experience
anxiety
job crisis
I can not find a career i am stressing
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "I can find any work and i truely dont know how i am going to eat", "speaker": "usr" }, { "text": "cant", "speaker": "usr" }, { "text": "Good afternoon! How are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "i am stressed out", "...
i got real help
it was fine
no
Can you specify wether we can speak about mturk as source of income
Current Experience
anxiety
academic pressure
I don't know if I should continue with school right now and I am having a hard time making the decision.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello.", "speaker": "usr" }, { "text": "Hello how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm okay. Facing a tough decision and having a hard time coping.", "speaker": "usr" }, { "text": "I am sorry to hear that. Would you like t...
No I felt the conversation very lively
Adding emoticons will add some feeling to the words as even a simple smily with make a lot of difference
Current Experience
nervousness
academic pressure
Parents pressuring me to do well in studies
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there, how are we doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi ineed help, parents are putting to much pressure on me", "speaker": "usr" }, { "text": "Im sorry to hear that your parents are putting to much pressure on you, do you want to g...
no
no
no it was great
no worked great
Current Experience
sadness
ongoing depression
The holidays always make me sad.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hi there, how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "Just a bit sad. The holidays always seem to do that.", "speaker": "usr" }, { "text": "Are you wanting to get back to work?", ...
no
no
Current Experience
depression
ongoing depression
I've been just really sad recently and I don't know how to bring my mood up
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "2", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hi", "speaker": "usr" }, { "text": "What can I help you with today?", "speaker": "sys", "strategy": "Question" }, { "text": "I've been feeling really sad lately. I think I have depression", "s...
I thought the experience was good, no dislikes
no
You can get rid of the tips popup everytime we send a message
Current Experience
depression
ongoing depression
For a long time I have struggled with depression
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, how are you? What would you like to discuss today?", "speaker": "sys", "strategy": "Others" }, { "text": "Hello my name is Marie", "speaker": "usr" }, { "text": "I have a lot of depression", "speaker": "usr" }, { "text": "I feel like I'm always hurting", ...
support partner was very knowledgeable
provide resources
This is very long. Many, many turns. Will payment get higher when the convo goes longer?
Current Experience
fear
job crisis
I lost my job due to the fact my employer could not make a medical exemption for me. My wife works part-time now but I need to try to make money on the side so I can watch my daughter.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "3", "relevance": "2", "final_emotion_intensity": "4" }, "supporter": { "relevance": "4" } }
[ { "text": "hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hello.", "speaker": "usr" }, { "text": "how are you doing. What is troubling you dear", "speaker": "sys", "strategy": "Question" }, { "text": "I lost my job because my employer wouldn't make an ex...
No.
It was good.
nothing
nothing
Previous Experience
anxiety
academic pressure
I have a large test and don't feel prepared
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hi, how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "i feel anxious", "speaker": "usr" }, { "text": "That sounds rough, do you know what triggers your anxiety?", "speaker": "sys", "strategy": "...
finished conversation requirements yet no way to select end without quitting?
make completion more clear
It was fine. A timer would be nice, though.
Add a timer please.
Current Experience
anxiety
job crisis
Uncertainty of job future due to covid
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hi there! How may I support you today?", "speaker": "sys", "strategy": "Others" }, { "text": "im just feeling anxious about my job future. A lot of my colleagues are having trouble getting their licenses because of covid", "speake...
I liked being able to chat with someone. I didn't like the sound notification it was a bit too loud
Add an option to mute and/or change the volume for the sound
I love this task!
In my opinion, support seeker expressing his/her problems is equally worth as support provider's suggestions, so reward should be equal!
Current Experience
depression
job crisis
I am working all the time and don’t have time for my family.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello!", "speaker": "sys", "strategy": "Others" }, { "text": "Any help on dealing with the stress and frustration would be helpdul", "speaker": "usr" }, { "text": "of course! Can you tell me what is going on? IS there areason you are feeling stressed?", "speaker": "sys...
This was nice
See if someone is typing
It was good.
no
Current Experience
anxiety
job crisis
i am very stressed at work so i have started to look for a new job but can't find anything
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "hello is anyone here?", "speaker": "usr" }, { "text": "Sorry, How are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "i am okay i guess", "speaker": "usr" }, { "text": "Do you want to talk about whats going on?", "speaker": "sys", ...
takes too long, underpaid
increase the payment and lower the amount of time needed to timeout the other participant this took half an hour!
it went well
nothing
Current Experience
depression
ongoing depression
having to stay in my apartment all the time due to covid. i have a pre-existing condition that puts me at risk. i feel isolated as a result. i need social contact to feel better
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hi! Hope you are doing well", "speaker": "sys", "strategy": "Others" }, { "text": "thankyou but i am not", "speaker": "usr" }, { "text": "How may I help you today?", "speaker": "sys", "strategy": "Question" }, ...
waiting to be matched
les annoying ding sounds, something more musical or something would be nice
Current Experience
depression
breakup with partner
I breakup with my girlfriend because she cheated me
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, how are we doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "little depressed", "speaker": "usr" }, { "text": "I am sorry to hear that youre feeling depressed, do you want to say whats going on?", "speaker": "sys", "strategy": "Restate...
i like the way my partner respond
i works good
no it went well
it worked great
Current Experience
sadness
problems with friends
I am really good at self-isolating. I am in a new area and do not really have any friends nor really have the want from most people. Though I do feel lonely at times.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, thanks for chatting, how are you feeling today?", "speaker": "sys", "strategy": "Others" }, { "text": "Hi there, i'm doing okay today. Getting things ready for wokr.", "speaker": "usr" }, { "text": "work*", "speaker": "usr" }, { "text": "I'm glad to hear...
I was surprised by how well that it went.
A few word fragments/mispellings by the helper.
Current Experience
sadness
ongoing depression
pet died
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "hello", "speaker": "usr" }, { "text": "How may i help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I've been sad. My dog died", "speaker": "usr" }, { "text": "I ...
The person was nice and helped a lot.
it's good.
Seeker conversation was interesting.
Current Experience
fear
ongoing depression
My health is crazy and I may have to face a major surgery. I have a severe auto immune disorder and even though I've had it for 8 years you never get used to it.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Good evening.", "speaker": "sys", "strategy": "Others" }, { "text": "hello", "speaker": "usr" }, { "text": "How are you this evening?", "speaker": "sys", "strategy": "Question" }, { "text": "Things are always crazy, and of course with the pandemic my anxiet...
it was nice talking to someone new
na
Seeker was great, responsive
Great website, great task
Current Experience
anxiety
problems with friends
no specific event to describe
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello. What seems to be the issue?", "speaker": "sys", "strategy": "Question" }, { "text": "I don't have close friends because I don't trust people", "speaker": "usr" }, { "text": "You said you generally don't trust family...
no
no
No, I though t it went well.
I think it is a great website.
Current Experience
depression
ongoing depression
Raising grandson and he is being very difficult and not listening. I also have a lot of medical issues that limit my abilities. And my grandson's father is no help, he just drops him off and leaves, never asks if need anything or how I am doing.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you feeling today?", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { "text": "Hi to be honest I am very depressed and angry today", "speaker": "usr" }, { "text": "I'm sorry to hear that. What is causing you these feelings?", "speaker": "...
No
No
Current Experience
anxiety
job crisis
the uncertainty surrounding the corona virus pandemic. the unavailability of jobs. lack of success get jobs applied for. No ease or comfort of end being in sight
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "4" }, "supporter": { "relevance": "3" } }
[ { "text": "Hi there, how are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "could be better", "speaker": "usr" }, { "text": "I am sorry to hear that. Would you like to talk about anything specific?", "speaker": "sys", "strategy": "Question" }, { "...
no
no
Current Experience
sadness
breakup with partner
My boyfriend broke up with me because he didn't want a relationship with someone who had kids.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you today?", "speaker": "sys", "strategy": "Others" }, { "text": "I'm really upset about a break up I just had with my boyfriend.", "speaker": "usr" }, { "text": "I am sorry, when did this happen?", "speaker": "sys", "strategy": "Question" }, { ...
The supporter shared a similar situation in their life
no
no
Previous Experience
shame
problems with friends
the event that put in this mood was a big gathering of people of all sorts and kinds
{ "seeker": { "initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello there, how is life for you right now?", "speaker": "sys", "strategy": "Question" }, { "text": "I suppose its Life right now anyways", "speaker": "usr" }, { "text": "at some point in time I suppose it wont be though",...
nope it was clear and easy to
i think it is well laid out
Current Experience
anger
breakup with partner
I recently broke-up with my boyfriend. We were together 5 years.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, can I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hello. I recently broke up with my boyfriend. We'd were together for 5 years.", "speaker": "usr" }, { "text": "I am so sorry to hear that. That can be a really hard time and problem to navig...
Previous Experience
anxiety
job crisis
I lost my job.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm worried. I lost my job and I'm worried I won't get another one.", "speaker": "usr" }, { "text": "I'm so sorry to hear that, this has been a hard time for so many.", "speaker": ...
I liked being able to help
No
Current Experience
depression
ongoing depression
I was fired.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi, I'm not doing very well. I feel very depressed.", "speaker": "usr" }, { "text": "Are you aware of things that may have cause your depression?", "speaker": "sys", "strategy": "Ques...
It was unclear how the session would end
I think both the parties should have the opportunity to end the conversation as ether parties can have the last say or word.
Current Experience
fear
job crisis
I will be losing my job in January. I am very worried about looking for another one at this time.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "4" } }
[ { "text": "Hope all is well", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "well, i'm losing my job in january so that is freaking me out", "speaker": "usr" }, { "text": "I can understand your feelings but I am sure there is a way out", "speaker": "sys...
no
no
All good.
Cant think of any
Current Experience
depression
breakup with partner
Its not even a break up, my girlfriend wants space after 5 years, she wants to rent a room on her own without me, and it feels over.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi! How are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Could be better, the info i put for my scenario, just happened this morning.", "speaker": "usr" }, { "text": "Something unexpected happened today?", "speaker": "sys", "strategy": "Quest...
It just took a while to find someone
no
I'm not sure if these are REAL PROBLEMS.
Current Experience
sadness
breakup with partner
I broke up with my girlfriend.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello. How are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "I have had better days.", "speaker": "usr" }, { "text": "Would you like to talk about it?", "speaker": "sys", "strategy": "Qu...
Great conversation.
No
It's hard sometime because all you want to do is try to help and these are hard situations.
Current Experience
anxiety
job crisis
Trying to adapt to teaching students online and feeling like I am failing them
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, how are you doing?", "speaker": "sys", "strategy": "Question" }, { "text": "im am under alot stress", "speaker": "usr" }, { "text": "Would you like to go into the reasons you are feeling stressful?", "speaker": "sys", "strategy": "Restatement or Paraphras...
no
no
great
no
Previous Experience
sadness
problems with friends
I feel like my friends don't care about me at all. When we get together all they want to do is talk about their lives. When I raise something that is bothering me they just make some trite response and then move back to what they want to talk about.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "How may I help you?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi I am feeling quite sad today.", "speaker": "usr" }, { "text": "Ohh, sorry to hear that. Any partucular reason?", "speaker": "sys", "strategy": "Question" }, { "text": "Yes I fee...
None
None
Current Experience
sadness
ongoing depression
lost my job and will be living on the streets in 2 days
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hi", "speaker": "usr" }, { "text": "How are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "selling all my stuff to mov...
Current Experience
depression
Sleep Problems
I left my home due to income reduction, and live with sibling.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there, how are you feeling?", "speaker": "sys", "strategy": "Question" }, { "text": "it could be better, right?", "speaker": "usr" }, { "text": "It always could, alas. Is there anything specific you'd like to talk about though?", "speaker": "sys", "strategy":...
Nothing was wrong about the task.
Nothing
Current Experience
anger
problems with friends
freind is a drunk and nobody told her besides me now she is mad at me
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "3", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "is anyone here", "speaker": "usr" }, { "text": "hi!!", "speaker": "sys", "strategy": "Others" }, { "text": "hi\\", "speaker": "usr" }, { "text": "how is your day?", "speaker": "sys", "strategy": "Question" }, { "text": "no to good my friend is a...
I like this task it makes me happy to give some hope to a person with trouble.
everything is good
Current Experience
sadness
breakup with partner
My boyfriend of 4 years broke up with me. He left me for a younger girl.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "I am so sad. My boyfriend broke up with me!", "speaker": "usr" }, { "text": "what is your problem?", "speaker": "sys", "strategy": "Self-disclosure" }, { "text": "explain to me?", "speaker": "sys", "strategy": "Question" }, { "text": "I just need someone to...
took to long
should take less than 15 minutes
no
no
Previous Experience
nervousness
academic pressure
About to take a licensure exam for my field. I get 1 try a year to pass at a 90% rate. I deal with a lot of test anxiety and the current COVID-19 crisis has amplified my worries. How can I put myself at ease in the testing center and ace this exam?
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello I am here to help you, what's your problem?", "speaker": "sys", "strategy": "Question" }, { "text": "I have a licensure exam coming up that I must pass at a 90% score. I have dealt with test anxiety all my life (mind goes blank, difficulty concentrating with noise) and I have to...
I wish I could have had a better flow of conversation, being restricted on taking a certain amount of turns when the problem was addressed quickly was annoying.
Maybe choose 10 turns OR 15 minutes?
Current Experience
fear
academic pressure
Impending assignment and exam deadlines later this month, and next month, with online education.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how can I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hello, I am taking two courses online now that are nearing their end, one at the end of november, and one at the end of December. I guess I am just scared and stressed out about not doing well.",...
Nothing I dislike. I enjoyed the interactivity and real-time input. I enjoyed everything.
None. The responses were quick and interface was easy to operate.
Previous Experience
anxiety
job crisis
loss of job
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "4" } }
[ { "text": "Hi. How are you today?", "speaker": "sys", "strategy": "Others" }, { "text": "not bad and you", "speaker": "usr" }, { "text": "It has been a most interesting week across the board. Been some challenges and hurdles but that makes life the better. Tell me any challenges you ...
no it was all fair and just
nothing at all
The strategy selection prompts. They really make it hard to do fluid motivational interviewing.
Current Experience
depression
ongoing depression
Due to this pandemic, I've been feeling more depressed than ever. I am fearful for my job and my financials. Not a day goes by I don't think about my financial situation. If this pandemic keeps going on, my financial situation will worsen.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "4" } }
[ { "text": "Hi.", "speaker": "usr" }, { "text": "Hi, how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Good, and you?", "speaker": "usr" }, { "text": "I am good, how can I help you?", "speaker": "sys", "strategy": "Question" }, { "...
Partner was very supportive.
Nothing.
I thought everything went well. The seeker was quick and concise and knew what they needed.
Everything worked perfectly.
Previous Experience
anger
breakup with partner
My girlfriend just told me our relationship isn't working by text. She has recently started a new job and I think she may have met someone else.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "3" } }
[ { "text": "How are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm not feeling great. I think my girlfriend may be cheating on me.", "speaker": "usr" }, { "text": "So you think she may, have started a relationship with someone else?", "speaker": "sys...
No it was fun
Just get more workers to take part, perhaps higher rewards.
They were hard to get through to but it was fun
Nothing
Previous Experience
depression
Alcohol Abuse
once am in love with someone but he left me alone as nothing happend
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "3" } }
[ { "text": "once i feel very happy when he was with me.", "speaker": "usr" }, { "text": "It seems like you are missing someone. Hope I get it correct", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "yeah but right now i would be recovering myself", "spea...
nothing
no
Current Experience
anxiety
problems with friends
During the past 2.5 years I have been sober, my mentor along the way turned into my very best friend and now the love of my life...but I am married, and so is she...and I have absolutely no one i can talk to now about this.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, can I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm having alot of anxiety", "speaker": "usr" }, { "text": "I am here to listen and help all that I can. Do you have a specific problem you're worried about?", "speaker": "sys", "str...
no it was ok
no
Current Experience
sadness
ongoing depression
I have a daughter who has decided to go live with her dad. I'm having a hard time with this. She is 16. And that's her decision. I'm fine with that part but I'm not fine with her not seeing me or spending time with me. 3 months age I grounded her and she's been upset with me ever since. She needed it though. She was ge...
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, how are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "been better how are you?", "speaker": "usr" }, { "text": "I'm doing well, thanks. Is something bothering you?", "speaker": "sys", "strategy": "Question" }, { "text": "That...
no
no
Having to choose a strategy for each response was tough. Some conversational messages don't align with a specific strategy, especially as the conversation was wrapping up and we were saying goodbye.
N/A
Current Experience
depression
ongoing depression
am sinking into depression
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "4" } }
[ { "text": "Hello! I hope that you are having a wonderful start of your day so far", "speaker": "sys", "strategy": "Question" }, { "text": "Hello ,y day was good though stressed", "speaker": "usr" }, { "text": "Tell me more about it. What made your day stressed?", "speaker": "sys"...
I liked that I was able to help out another individual
Perhaps adding in emoticons to the chat message, as this indicates how satisfied one is.
Current Experience
anxiety
job crisis
I am unemployed right now and its hard for me to find a job where I can earn enough to support my family
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hi, how are you today?", "speaker": "sys", "strategy": "Others" }, { "text": "Not so well, but thanks for asking.", "speaker": "usr" }, { "text": "How are you doing?", "speaker": "usr" }, { "text": "I am pretty...
This method really help
Everything is good
Seeker was very clear with their issue.
Great website and task
Current Experience
anger
job crisis
my boss cut my pay to save his bonus this year
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "hey!", "speaker": "usr" }, { "text": "Hey what's going on?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm mad! like mad mad!", "speaker": "usr" }, { "text": "what are you mad about?", "speaker": "sys", "strategy": "Question" }, { "...
none
none
Previous Experience
anger
problems with friends
My friends will not even call me half the time even though I am always calling them and trying to get together.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "How can I help you?", "speaker": "sys", "strategy": "Question" }, { "text": "My friends won't even call me half the time even though I am always reaching out to them and trying to get together. \\", "speaker": "usr" }, { "text": "It sounds like you are trying to reach out ...
no
no
no
no
Current Experience
anxiety
ongoing depression
My company is going through a restructure and i am worried about my job
{ "seeker": { "initial_emotion_intensity": "3" }, "supporter": {} }
[ { "text": "Hi there", "speaker": "usr" }, { "text": "i am worried about my job as my company is restructuring atm", "speaker": "usr" }, { "text": "I'm sorry to hear that. How are you feeling about that?", "speaker": "sys", "strategy": "Question" }, { "text": "really worri...
takes too long for the other participant to reply
remind us of the flow of responses
Seems difficult to choose which response goes with what you type.
Text popups kept getting in my way when selecting strategy
Previous Experience
disgust
problems with friends
It is not well to do better information for gather with my friends and they irritated me.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "3", "relevance": "3", "final_emotion_intensity": "2" }, "supporter": { "relevance": "3" } }
[ { "text": "Hi, can i help today? Please, tell me about yourself?", "speaker": "sys", "strategy": "Question" }, { "text": "hi", "speaker": "usr" }, { "text": "i'm nereida", "speaker": "usr" }, { "text": "Hi, do have any issues that you would like to share with me today?", ...
All are better
time consumption among mouth
Previous Experience
anxiety
job crisis
I had been terminated from a job that was in my field. I had to move back in with my parents.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "2", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "I fine now. The event happened 6 1/2 years ago.", "speaker": "usr" }, { "text": "Do you want to tell me more about it?", "speaker": "sys", "strategy": "Question" }, { "text": "I had...
It seemed the responses were computer picked from a list - didn't seem quite natural
Those aspects were fine.
Current Experience
depression
ongoing depression
General depression made worse by the severity of the pandemic.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hey there", "speaker": "usr" }, { "text": "How are you?", "speaker": "usr" }, { "text": "I AM FINE", "speaker": "sys", "strategy": "Question" }, { "text": "HOW IS YOUR SIDE ?", "speaker": "sys", "strategy": "Others" }, { "text": "I am ok, I'm ha...
nothing
Previous Experience
anxiety
breakup with partner
I'm so worried about breaking up with my boyfriend that I'm shaking.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "I'm so worried about breaking up with my boyfriend that I find myself shaking at night.", "speaker": "usr" }, { "text": "I'm sorry you are going through that. Why do you think you are worried?", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { "text": "I ju...
no
no
No
No
Current Experience
anger
breakup with partner
I broke up with a partner and I’m verbally upset and emotionally upset as well
{ "seeker": { "initial_emotion_intensity": "2", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": {} }
[ { "text": "hi what's bothering you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I’m upset", "speaker": "usr" }, { "text": "everyone can be upset can you tell me more?", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "I lost...
Everything was great
Maybe make the site mobile friendly
n/a
n/a
Current Experience
disgust
problems with friends
My friend's are Trump supporters. It hurts because it does not follow my values and morals.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you doing today?", "speaker": "sys", "strategy": "Others" }, { "text": "I am OK but I have been struggling since my friend's are Trump supporters and that goes against my Morals.", "speaker": "usr" }, { "text": "I understand how your friend's supporting Trum...
no
no
It's tough to figure out the seeker sometimes.
No, I liked the buttons with tips.
Current Experience
sadness
academic pressure
I feel that I will fail a class this semester and I just took my last exam last week.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "hi how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm doing well right now", "speaker": "usr" }, { "text": "that's great you're doing well 'right now' but what happened prior that you weren't all right?", "speaker": "sys", "strategy": "Restat...
Very good
Very good
there was a long time limit even after we went through all the scenarios needed
make the time limit shorter if needed
Current Experience
anxiety
ongoing depression
just everyday life
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "4" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "Hello, how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "having a rough day.", "speaker": "usr" }, { "text": "I am sorry you are having a rough day.", "speaker": "sys", "strategy":...
it was refreshing to get out what was my problem
love it
I was just unsure how long it was going to last.
It was very interesting and intuitive.
Current Experience
anxiety
problems with friends
My friends will not hangout with me because I will not get the Covid 19 vaccine
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "3", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "whats on your mind?", "speaker": "sys", "strategy": "Question" }, { "text": "I have been having problems with my friends.", "speaker": "usr" }, { "text": "having problems with friends can be frusterating", "speaker": "...
It was good.
it would be nice to be able to use emojis
Previous Experience
depression
School Bullying
I suffered bullying at school. for the simple fact of being not very fat but if stuffed, they called me a cow, they made the expression of a cow, they threw my bag in the trash, I had no friends. It was hard and strong to be able to study there, after that they changed my school, everything was fine until those from th...
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, can I help you today? Do you have anything you would like to share with me?", "speaker": "sys", "strategy": "Question" }, { "text": "Yes, in my adolescense I suffered from bullying. I consider", "speaker": "usr" }, { "text": "great impact in my life", "speaker": "u...
Very like this tasj
yes
Current Experience
depression
ongoing depression
I have been out of work and my father passed now we have to move to a smaller house and I am my mothers care giver
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "hello?", "speaker": "usr" }, { "text": "Hello there", "speaker": "sys", "strategy": "Others" }, { "text": "how are you i guess you read my situation", "speaker": "usr" }, { "text": "Actually I haven't seen the ...
was nice talking about my issues
was a good task
No
nothing, it was fun
Current Experience
sadness
breakup with partner
My partner left me after 7 years and broke up with me over text.
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hi. How can I help?", "speaker": "sys", "strategy": "Providing Suggestions" }, { "text": "I've just really been experiencing a very tough time lately.", "speaker": "usr" }, { "text": "What has happened? I know that sometim...
Previous Experience
fear
academic pressure
I have been getting low grades lately and am scared I will be thrown out of my University.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi there, could you please give me some advice?", "speaker": "usr" }, { "text": "Hello, would you like to explain your situation and we can go through it together", "speaker": "sys", "strategy": "Question" }, { "text": "I feel that I am blowing my future because I am just ...
Nothing, i thought it was excellent.
No
Current Experience
sadness
ongoing depression
Depression exacerbated by nasty migraines lately.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello there. How are things treating you at the moment?", "speaker": "sys", "strategy": "Question" }, { "text": "Could be better or worse, how are you?", "speaker": "usr" }, { "text": "Pretty much sums it up really. I thin...
Neat
Previous Experience
anger
job crisis
Had to work till 11pm and up early the next morning. No emotional support and completely drained of all energy. Have no desire to continue with the job, but need to get paid.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi! How are you tonight?", "speaker": "sys", "strategy": "Question" }, { "text": "Im ok - tired. Yourself.", "speaker": "usr" }, { "text": "I'm doing fairly well, Thanks. Can I encourage you or support you in some way?", "speaker": "sys", "strategy": "Question" }...
No the other person had great advice
no
I liked helping this younger person. It helps me to help others.
Current Experience
sadness
breakup with partner
Spouse wants a hall pass for the holiday
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "how are you doing", "speaker": "sys", "strategy": "Question" }, { "text": "how are you doing", "speaker": "sys", "strategy": "Question" }, { "text": "good and you?", "speaker": "usr" }, { "text": "i am good...
no
no
nothing
seeker's images
Current Experience
depression
ongoing depression
My Father passed away last year I have been caring for my Mother because we lost his income we know have to move and I have been out of work. Also we are both covid high risk
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "hi", "speaker": "usr" }, { "text": "Hello, How are you?", "speaker": "sys", "strategy": "Others" }, { "text": "I'm ok doing best I can with all that's going on", "speaker": "usr" }, { "text": "could you tell me more about that?", "speaker": "sys", "stra...
was good
nope
no
no
Current Experience
depression
breakup with partner
My boyfriend and I broke up and I cant stop crying. I am depressed about being alone.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "I am having a really hard time in my life right now and need support.", "speaker": "usr" }, { "text": "I'm so sorry to hear that. What is going on in your life?", "speaker": "sys", "strategy": "Question" }, { "text": "I have been in a long term relationship and I found out...
great convo
none
I liked that it felt very authentic.
No
Previous Experience
sadness
breakup with partner
My partner said he loved me and led me on. Then he went to cheat on me after one year of pretending he truly loved me. I am so sad and lonely and he is always with friends. It just isn't fair.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "How could my partner say he loves me, go out with me for one year and then cheat.", "speaker": "usr" }, { "text": "I'm sorry to hear about that, have you discussed how it made you feel with your partner?", "speaker": "sys", "strategy": "Question" }, { "text": "Yes, but he ...
no
no
Previous Experience
anxiety
academic pressure
I need to get straight A's to get into graduate school.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there. How are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I feel so pressured.", "speaker": "usr" }, { "text": "I am sorry to hear that. Tell me more about what is making you feel pressured.", "speaker": "sys", "strategy": "Affirmatio...
no
no
Previous Experience
depression
ongoing depression
I've been feeling more depressed since quitting my job so that I could be around to take care of my children. Now that there's a pandemic raging I'm feeling even more depressed because I have to help my children with schoolwork and I don't have a ton of time to make money to help my husband out with our finances.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "3", "relevance": "3", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, how are you this evening?", "speaker": "usr" }, { "text": "Hello Doing good", "speaker": "sys", "strategy": "Question" }, { "text": "How are doing?", "speaker": "sys", "strategy": "Question" }, { "text": "I've been better. The holidays aren't helping...
I didn't like that my supporter only suggested selling items and didn't offer anything else.
Nothing that I can think of.
Loved it
Not having to affirming evertime
Current Experience
sadness
breakup with partner
i am breakup with my partner because some fight with my partner she is still stay at office. then she not return to home. i have 2 childrens the childrens are aks about they father i can not tell about my fight.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "1" } }
[ { "text": "hai", "speaker": "usr" }, { "text": "Hello. Hope you are doing fine.", "speaker": "sys", "strategy": "Question" }, { "text": "How was your day", "speaker": "sys", "strategy": "Question" }, { "text": "Can i help you with anything?", "speaker": "sys", ...
like chat and share my worrys
always good bebsite
I like the way conversation went
No
Current Experience
depression
ongoing depression
I have nobody in my life that supports me. No purpose to my life. My husband treats me like dirt. I am just so frustrated with being sad all the time but just when I think it is looking up, I get knocked down again.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, I am here to listen. How are things going?", "speaker": "sys", "strategy": "Question" }, { "text": "Bad. Almost had a good day and then got treated bad in the end so I don't know why I try.", "speaker": "usr" }, { "text": "I understand how you feel. It seems as if y...
It took forever for them to respond.
Make responses faster
The clarity of the different strategical methods was not completely clear to me.
No, just what I mentioned above.
Current Experience
sadness
breakup with partner
I miss my girlfriend so much and she left me for my best friend.
{ "seeker": { "initial_emotion_intensity": "4" }, "supporter": {} }
[ { "text": "Hello, my name is Brandon and I will be serving you today. How are you doing?", "speaker": "sys", "strategy": "Others" }, { "text": "Not too well, I am feeling very sad this holiday season.", "speaker": "usr" }, { "text": "I am sorry to hear that you are feeling sad this h...
I didn't like my partner.
Get me someone from this country to help me.
The prompt
This was good, just the peer prompt wasnt good
Current Experience
sadness
problems with friends
Since the pandemic started my once strong friendships have become weak. we barely talk. Even my daughters God mother is not as present. I am unsure how to fortified those connections.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi. What brings you here today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am having a hard time with the realization that my once strong friendships are no longer as strong. I feel disconnected with them. The limitations the pandemic has set for all of us have been gr...
nothing, it was a nice to talk things through
everything was easy to understand and follow along.
No
No
Current Experience
fear
job crisis
Anxiety about losing my job
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "4", "final_emotion_intensity": "1" }, "supporter": { "relevance": "3" } }
[ { "text": "Do you need help?", "speaker": "sys", "strategy": "Question" }, { "text": "What is the real issue?", "speaker": "sys", "strategy": "Question" }, { "text": "I don't even know, because I am not happy", "speaker": "usr" }, { "text": "Anxiety about losing my jo...
No
None
I think the seeker was vague and spoke in broken English.
You may want to have alerts about timing limits
Previous Experience
depression
ongoing depression
My mind is consumed by depression
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello! How's it going? How can I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hi. It has been better.", "speaker": "usr" }, { "text": "We all have those days :/ what's bothering you?", "spea...
I LOVED this idea. I wish I could do this all day. While waiting to be the supporter I found myself thinking maybe I should be the seeker because I have problems too. Everyone needs support and this is such a good way for people to open up and get advice without any judgement.
The chat is a little funky. The messages are only a few letters per line so the message comes out all weird.
Current Experience
depression
breakup with partner
My boyfriend broke up with me in a facebook story. He won't tell me why. He won't return my calls or answer my messages. I think it is because I posted something (innocent) that made him jealous. But he is being so cruel. He posts many sad songs to make it seem like he is so hurt by me, but he won't even speak with me....
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Is anyone there??", "speaker": "usr" }, { "text": "Hey there, how are you doing/", "speaker": "sys", "strategy": "Reflection of feelings" }, { "text": "Ok. Are you able to read the description of my problem or should I paste it again?", "speaker": "usr" }, { "t...
slow to send/receive responses
make the chat faster
none
the chat responsiveness can be improved. it felt a bit lagged after hitting the 'enter' button
Current Experience
sadness
breakup with partner
My boyfriend cheated in me and then broke up with me after I told him that I knew what he did.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "I am having a deep sense of sadness after the break up with my boyfriend.", "speaker": "usr" }, { "text": "I feel like crying all the time and I feel like the sadness will never end.", "speaker": "usr" }, { "text": "I have sense of overwhelming sadness as if my heart is sinkin...
It was engaging and the problems seemed realistic.
Sometimes in messages I did a combination of multiple strategies (i.e. both reassurance and affirmation and self-disclosure), so having the option to select more than one for each message would have been helpful.
Current Experience
anxiety
job crisis
Going to lose my job in January, not sure what to do about that.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Just found out my position will be eliminated in January. Freaking out! 1", "speaker": "usr" }, { "text": "Wow. So you're being laid off soon?", "speaker": "sys", "strategy": "Restatement or Paraphrasing" }, { "text": "Yes. Apparently the company just can't continue to ope...
no
no
I have more to say but can't say it now.
Let us keep talking.
Previous Experience
anger
breakup with partner
I'm mad at my boyfriend for not taking responsibility.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "Hi, how are you?", "speaker": "usr" }, { "text": "Good thanks, so what's troubling you?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm so mad at my boyfriend for not taking any respo...
no
no
It was a pretty good conversation
No, nothing that I noticed
Current Experience
sadness
ongoing depression
The feel of isolation during pandemic and being an immigrant without any family closeby.
{ "seeker": { "initial_emotion_intensity": "3", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": {} }
[ { "text": "Hello?", "speaker": "usr" }, { "text": "Hello, how can I help you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I just need someone to listen to me. How are you?", "speaker": "usr" }, { "text": "I am doing well. What would you like to talk abo...
N/A
N/A
Current Experience
depression
ongoing depression
covid depression
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there, are things going well with you right now?", "speaker": "sys", "strategy": "Question" }, { "text": "hey, i'm having a rough time. i'm really depressed about the never ending covid situation", "speaker": "usr" }, { "text": "I do not blame you. Would you like to ...
I do not think that this person would have deliberately left - they were very articulate and engaging. Perhaps they had a technical malfunction?
Previous Experience
depression
ongoing depression
Losing Job
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Good afternoon! What can I help you with today?", "speaker": "sys", "strategy": "Others" }, { "text": "Hello every since I lost my job I have felt sad and useless", "speaker": "usr" }, { "text": "That is an extremely tough situation to go through, I'm sorry to hear that.",...
No
No
No
No
Current Experience
sadness
breakup with partner
my fiance and I broke up last week
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "4" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello, How are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Not good,and you?", "speaker": "usr" }, { "text": "That is a bummer! I have actually had a very good morning so far! Why aren't you doing good today?", "speaker": "sys", "strat...
how long it took for the messages to go back and forth
faster turnaround
I didn't like that I couldn't end it- everything was going well- we came to a natural stopping point but my quit button would not work
Previous Experience
depression
problems with friends
my friend betrayed because she thought i wanted to snatch her boyfriend from her.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello! How are you doing today?", "speaker": "sys", "strategy": "Others" }, { "text": "i am feeling good", "speaker": "usr" }, { "text": "That's awesome! What seems to be bothering you today?", "speaker": "sys", "strategy": "Question" }, { "text": "i remini...
nothing
none
Current Experience
anxiety
job crisis
My job informed me that they will be reducing my hours and not extend my contract.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello there how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "Hey, how are you?", "speaker": "usr" }, { "text": "I am not too bad thanks. Is there anything on your mind?", "speaker": "sys", "strategy": "Question" }, { "text...
I enjoyed the human interaction and being able to share my feelings.
None
Current Experience
anger
problems with friends
My friend created a separate chat for planning hangouts and did not include me.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "usr" }, { "text": "Hello there, how are you?", "speaker": "sys", "strategy": "Question" }, { "text": "Kind of angry and disappointed.", "speaker": "usr" }, { "text": "I'm very sorry to hear that, did something not go as planned recently?", ...
The partner stopped responding
Current Experience
fear
academic pressure
I have a lot of academic pressure from my program and I'm not receiving any help from my advisors.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hey, how are you doing?", "speaker": "usr" }, { "text": "Hello, I am doing well. How are you doing today?", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { "text": "I'm doing alright, I'm facing a lot of academic pressure from my program and I feel trapped...
I like that my partner was able to understand my problem and help resolve my solution.
None
I like the task and it was very rewarding to help someone.
No, I think that the task is very functional and it work just fine.
Current Experience
anxiety
job crisis
My company is cutting salaries next year because of the pandemic, with potential for layoffs
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "hello!", "speaker": "sys", "strategy": "Others" }, { "text": "Hi there", "speaker": "usr" }, { "text": "How are things going for you today?", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { "text": "Things are okay, a little bit of anxiety ...
the system telling me im repetitive
Current Experience
anxiety
problems with friends
My best friend of 5 years said they hated me.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "hi how are you feeling today?", "speaker": "sys", "strategy": "Question" }, { "text": "I am feeling sad", "speaker": "usr" }, { "text": "why are you feeling sad?", "speaker": "sys", "strategy": "Question" }, { "text": "My friend of 5 years said that they ha...
This support was great to speak with and very helpful.
i loved having the guidelines in screen and that i got a reminder not to reuse the same tactics too often.
maybe you can give us the category of the issue that the person is coming to us with.
Previous Experience
anxiety
academic pressure
My thesis is due tomorrow and we have to do an individual presentation about our topics. I feel prepared but I know one professor that knows she intimidates me. I am just a nervous wreck.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "I'm so stressed, my emotions and anxiety is through the roof", "speaker": "usr" }, { "text": "What do you think is the cause of that?", "speaker": "sys", "strategy": "Question" }, { "text": "I have a my masters thesis tomorrow and we have to do a presentation. A public spe...
N/A
N.A
It seemed like it went pretty well, as near as I could tell
It could be streamlined a smidge maybe
Current Experience
depression
breakup with partner
I met Ivy a couple of years ago at the park. It only took one glimpse to feel my heart sparked. We kicked off things slowly, its been two years now. She confessed her love to me and I did the same. I was planning to propose to her when i found out she is pregnant with another mans child. I am broken, my future is no mo...
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Greetings, how are you doing today?", "speaker": "sys", "strategy": "Question" }, { "text": "Don't know really how I'm feelin", "speaker": "usr" }, { "text": "Hell, even that's ok sometimes.", "speaker": "sys", "strategy": "Affirmation and Reassurance" }, { ...
Relatability
it worked well. maybe sending cute pictures
Current Experience
depression
ongoing depression
no money and cant find work
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello", "speaker": "sys", "strategy": "Others" }, { "text": "i am depressed", "speaker": "usr" }, { "text": "I'm sorry to hear that! When did you begin feeling this way?", "speaker": "sys", "strategy": "Others" }, { "text": "when i lost my job in march", ...
no
no
The conversation ending was a bit hard.
The side bar pop up explaining each method got in the way.
Current Experience
depression
job crisis
I can not seem to find a job no matter how hard I try. My last job was cut short because of all the pandemic restrictions. I'm so depressed.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "3" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello. How are you?", "speaker": "usr" }, { "text": "i am good how can i help you today?", "speaker": "sys", "strategy": "Others" }, { "text": "I'm feeling so depressed!", "speaker": "usr" }, { "text": "i am so sorry you are feeling depressed I can understand h...
It was fun but a big hard to understand what I should be saying.
Just make it more clear.
Current Experience
depression
job crisis
I had my heart set on a Veterinary Technology program at a particular school and I just found out that I won't be able to apply in time. I feel like I have to reassess my future plans.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "Hello! How are you?", "speaker": "sys", "strategy": "Information" }, { "text": "I'm okay but I've been better.", "speaker": "usr" }, { "text": "I hope you are having a good Christmas Eve!", "speaker": "sys", "strategy": "Others" }, { "text": "Are you feelin...
Everything was fine with me!
You could give conversational prompts on both sides.
N/A
Once again its pretty hard to click on the type of message(to many pop-ups).
Previous Experience
fear
job crisis
I have lost my job as a result of covid. I'm very scared as to how I will provide for my family.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "4", "relevance": "4", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "hello", "speaker": "usr" }, { "text": "How can I help you?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm have recently lost my job and I am scared about the future and how I will cope.", "speaker": "usr" }, { "text": "I am so sorry to hear that. ...
Previous Experience
depression
breakup with partner
I dont know what to do with out her.
{ "seeker": { "initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2" }, "supporter": { "relevance": "5" } }
[ { "text": "I dont know how to live without my girlfriend. She broke up with me suddenly.", "speaker": "usr" }, { "text": "Ok, can you tell me how long ago this happened.", "speaker": "sys", "strategy": "Question" }, { "text": "a week ago.", "speaker": "usr" }, { "text": "...
no
it was great
everything was fine
none i can think of
Previous Experience
anxiety
academic pressure
I have to pass my test to pass the course. I'm am crazy nervous and can't sleep.
{ "seeker": { "initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "1" }, "supporter": { "relevance": "5" } }
[ { "text": "Hi, How are you today?", "speaker": "sys", "strategy": "Question" }, { "text": "I'm driving myself crazy worrying about school.", "speaker": "usr" }, { "text": "I'm sorry to hear that school is so stressful.", "speaker": "sys", "strategy": "Restatement or Paraphras...
no
no
no
no
Previous Experience
anger
breakup with partner
I broke up with my ex partner and found out they cheated on me
{ "seeker": { "initial_emotion_intensity": "5" }, "supporter": {} }
[ { "text": "Hi", "speaker": "usr" }, { "text": "Hello, how are you today", "speaker": "sys", "strategy": "Question" }, { "text": "I am okay but started reflecting on the past and started to feel angry", "speaker": "usr" }, { "text": "I see. Sometimes that can happen when y...
There is a lot of time between messages
The constant Tips that I had to input when I was making a response. It felt like I was loosing time.
Take that message away so I can respond faster and we could discuss more.