experience_type stringclasses 2
values | emotion_type stringclasses 11
values | problem_type stringclasses 13
values | situation stringlengths 5 1k | survey_score dict | dialog listlengths 16 120 | seeker_question1 stringlengths 0 252 | seeker_question2 stringlengths 0 423 | supporter_question1 stringlengths 0 307 | supporter_question2 stringlengths 0 426 |
|---|---|---|---|---|---|---|---|---|---|
Current Experience | anxiety | ongoing depression | friend has possible COVID and going to hospital today for tests | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hello there",
"speaker": "usr"
},
{
"text": "Hello! How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not too bad. Been experiencing some anxiety though. It is kind of an ongoing issue for me",
"speaker": "usr"
},
{
"text": "Anxi... | no | it went smoothly | I enjoyed being able to offer support to another person. {Note: the conversation ended naturally, not My Reasons] | The window with the different approaches did not slide down for me, so I was not able to add everything I was doing. |
Current Experience | depression | Issues with Children | I am divorced and my kids live most of time with my ex wife in another state. I do not know what to do when I am in the depressed mood I feel so down in the dumps thinking of my kids. My ex wife tells them lies about me saying I left them. I came to Tennessee when I found out my mom had cancer and I got out of the mili... | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am down feeling depressed",
"speaker": "usr"
},
{
"text": "I feel like the world is crashing down around me",
"speaker": "usr"
},
{
"text": "I have suffered from depression and know h... | I liked to be able to talk back and forth with someone about issues I am having | No | HIT could be better paid for the amount of time it takes | |
Current Experience | depression | breakup with partner | My marriage of 10 years is currently failing. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "How are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Really bad. My 10 year marriage is failing. Things have not gotten better.",
... | Sharing and expressing feelings online is difficult comapred to in-person. | I don't know. | ||
Previous Experience | anxiety | academic pressure | I am very nervous about my fianl paper. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hello, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi. I am so nervous about my final paper. It's 50% of my grade.",
"speaker": "usr"
},
{
"text": "I can understand taking a test can be stressful. Have you been studying for it?",
"speaker": "s... | it ended before i got the chance to end myself | no | the seeker was not too forthcoming with feelings and information | No, it was a good platform |
Current Experience | anxiety | problems with friends | My friend who's a year ahead of me in school is looking at jobs in an entirely different part of the country that I was looking at grad schools in, but she expects me to follow her there, which had previously been our plan. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi! I'm good, but I'm struggling with an issue with my girlfriend.",
"speaker": "usr"
},
{
"text": "I'm sorry to hear that, what is the issue that you're having?",
"speaker": "sys",
"... | Ease of conversation | No | ||
Current Experience | depression | ongoing depression | MY life has been completely upheaved by a cheating spouse who abandoned me and our children | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "hi",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hey",
"speaker": "usr"
},
{
"text": "You there?",
"speaker": "usr"
},
{
"text": "Hi I stepped out, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm okay I guess. ... | ||||
Previous Experience | anger | problems with friends | I live with four friends/ housemates. I like them, but at the same time we are stuck together every day 24/7. Small things add up; I am getting increasingly annoyed by their behaviors and their inconsideration for others. | {
"seeker": {
"initial_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "Hello",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "HI",
"speaker": "usr"
},
{
"text": "how may i help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Oh I am just looking to vent. The quarantine has added a lot of anxiety on my... | It is interactive with a real person - I appreciate it. | equal pay between support seeker and supporter. | ||
Current Experience | anger | job crisis | My Board of Directors is going around me to my staff. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "My board is going around me to my staff and I am frustrated.",
"speaker": "usr"
},
{
"text": "And angry!",
"speaker": "usr"
},
{
"text": "I'm sorry to hear that. Would you like to tell me more?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "My supervi... | Took too long to respong. | none | No | I was unable to scroll on the screen to select the proper strategy used. |
Previous Experience | sadness | job crisis | I'm worried about being perfect on my job. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "I am worried about being perfect on my job. I don't want to lose my job.",
"speaker": "usr"
},
{
"text": "I hear you are trying to be perfect on your job because you are worried about losing your job. How long have you been at your job?",
"speaker": "sys",
"strategy": "Restatement... | no | no | no | no |
Previous Experience | anxiety | breakup with partner | My girl has decided that Brad from accounting is someone that she has secretly wanted for a long time. And now that he is divorced, she is breaking up with me to get with him. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {}
} | [
{
"text": "I cannot believe my Girl is breaking up with me....",
"speaker": "usr"
},
{
"text": "I am very anxious about how to cope with my emotions.",
"speaker": "usr"
},
{
"text": "Can you IMAGINE?? Breaking up with ME?",
"speaker": "usr"
},
{
"text": "just stay calm",
... | None | None | ||
Current Experience | anxiety | academic pressure | I am just starting school & i feel like i not smart enough to graduate | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "i just started school and i dont feel that i am good enough",
"speaker": "usr"
},
{
"text": "Congratulation on starting school! That is a huge accomplishment. Tell me more about how you're feeling.",
"speaker": "sys",
"strategy": "Restatement or Paraphrasing"
},
{
"text": ... | loved it | open responses for support providers | I enjoyed this task very much. I felt like the seeker and I had a good flow of conversation. | No suggestions |
Current Experience | anxiety | academic pressure | I am worried about failing my college math exams and being kicked out of school. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hi. I am worried about my exams.",
"speaker": "usr"
},
{
"text": "Exams are a stressful time. What seems to be the problem?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Exams are a stressful time. What seems to be the problem?",
"speaker": "sys",
"strat... | It was fine | No | no | no |
Current Experience | depression | ongoing depression | My daughter was hit by a car and I'm having depression over it. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "hi my name is Lisa, how are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I'm struggling to make it through the day. My daughter was hit by a car in September and the traumatic experience is weighing heavy on my brain.",... | It was great! | N/A | no | les annoying dings |
Previous Experience | fear | job crisis | I made a mistake at work and I feel I might get sacked. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hey! How are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hello there.",
"speaker": "usr"
},
{
"text": "I've made a mistake at work today and I have a fear that I will get in serious trouble",
"speaker": "usr"
},
{
"text": "What was the mistake?"... | I like that the speaker was good to talk to | |||
Current Experience | disgust | problems with friends | I had to throw out my 13 year old sister. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello.",
"speaker": "usr"
},
{
"text": "Hello, how are you at the moment? My name is Jo",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am doing okay I suppose.. How are you??",
"speaker": "usr"
},
{
"text": "I am not so bad. Is there anything you'd ... | ||||
Current Experience | anxiety | ongoing depression | I’m feeling anxious about the pandemic and current economic conditions. | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Hi. How are you?",
"speaker": "usr"
},
{
"text": "I am okay. How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I’ve had better days.",
"speaker": "usr"
},
{
"text": "What has happened?",
"speaker": "sys",
"strategy": "Que... | Partner stopped responding. | No | ||
Previous Experience | shame | problems with friends | In my youthful exuberance for entertainment, I had ditched study plans with my high school friend while we were in college to go play video games with some of my new college friends. After this event, I lost my high school friends | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello!",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi",
"speaker": "usr"
},
{
"text": "How are you doing today? Are there any particular issues you would like to discuss?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I think you are able... | I think it's making me relive bad memories and experiences. | Don't force me to rate the advice every other turn. | It was interesting | |
Current Experience | depression | ongoing depression | I've been struggling to motivate myself generally, and no longer feel pleasure in the things I do on a daily basis. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello! what is on your mind today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi there. I don't really know how to start with this, but I've been feeling low for the last year or so, and feel like my mood is getting worse with each day. I don't have any motivation to do ... | No | No | ||
Current Experience | shame | academic pressure | Since covid I havent been doing as well in school. I'm very upset and ashamed at my self | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello :)",
"speaker": "usr"
},
{
"text": "Hello how are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm doing well how bout yourself?",
"speaker": "usr"
},
{
"text": "I am also doing well, thank you for asking! :) What did you come... | Very pleasant conversation | Ability to mute/change volume on volume notification | ||
Current Experience | anxiety | ongoing depression | My girlfriend has a rare condition that can be very expensive to just keep her healthy. Her grandparents are supporting us and the grandmother's husband is going through dementia and making everyone stressed and could possibly die leaving 3 houses to pay off. | {
"seeker": {
"initial_emotion_intensity": "5"
},
"supporter": {}
} | [
{
"text": "Hello.",
"speaker": "usr"
},
{
"text": "Hello, how are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Not good.",
"speaker": "usr"
},
{
"text": "What's wrong, do you feel like sharing?",
"speaker": "sys",
"strategy": "Question"
},
{
... | The person was awful, slow and no empathy what so ever. I was basically talking to a robot that was badly programmed. | No, you were fine on the technical side, it was the person. | nothing | nothing |
Current Experience | fear | job crisis | I fear that I will not have a job next year, at the beginning of the year. My emotions are in survival mode and I do not want to do anything or buy anything from this fear | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, how are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi, I am doing ok, how are you?",
"speaker": "usr"
},
{
"text": "Good thank you. Why only ok? What is bothering you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text"... | Actually no. This was very helpful. I never reached out to an emotional support app/program, but it really did help me in getting motivated and thinking positive. | No | Great task! | |
Current Experience | shame | ongoing depression | I feel like I am never going to be good enough to make it on my own. I'm struggling with finding a job right now, paying for anything for myself, and taking care of my teenage son who's driving me nuts as he's doing school from home. I really feel like I'm in a pit that I'll never get out of. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, you there?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Yes I'm here",
"speaker": "usr"
},
{
"text": "Good! How are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm doing ok. Feeling kinda stuck at the moment though... | It did take a little while for responses to come through | No, I enjoyed this conversation immensely. I hope just talking to someone helped the caller. | So far so good. | |
Current Experience | anger | job crisis | After Covid too much work pressure so to much work tension so i am getting anger | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "4",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "2"
}
} | [
{
"text": "Too Much Work Pressure",
"speaker": "usr"
},
{
"text": "I understand... What kind of work do you do?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Administration Work",
"speaker": "usr"
},
{
"text": "I understand that. How else are You",
"speaker... | NO | Nothing , it was fine | None | None |
Current Experience | sadness | problems with friends | I have accepted a new job and my work friends are upset that I am leaving them. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hello! How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am a little down today. How are you?",
"speaker": "usr"
},
{
"text": "Not bad for a Monday, but that's often a bummer of a day. Wha... | no | no | Hard not to just try to "solve the problem for them" and get THEM to come up with a solution | The "strategies box" seemed to be locked in place and missing the ability to scroll down and see everything. |
Current Experience | sadness | problems with friends | Many of my friends are divorcing and/or moving away and I feel lonely. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {}
} | [
{
"text": "Hi, how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am okay, thanks.",
"speaker": "usr"
},
{
"text": "Is there anything you’d like to talk about?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Yes, lately my friends h... | I liked the suggestions. | Sometimes there are long response times. | The typed content line breaks oddly on my iPad. | |
Previous Experience | sadness | breakup with partner | I am sad about finding out my boyfriend broke up with me because he saw where I came from . | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, how can I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm sad because I found out my boyfriend broke up with me once he saw I came from a poor neighborhood.",
"speaker": "usr"
},
{
"text": "That's terrible. How awful he is",
"spea... | no | no | ||
Current Experience | anxiety | job crisis | I recently made a mistake at work that I could get in trouble for, and I am nervous to approach my manager about my mistake. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! How may I support you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi there, I am currently going through a kind of job crisis and I'm not sure how to move forward.",
"speaker": "usr"
},
{
"text": "I can totally understand how frustrating a job sear... | This task was great, and very helpful. | No everything was great. | ||
Current Experience | shame | academic pressure | I realize my career won't pay much and I feel bad for choosing it | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "hi there! how are you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I feel ashamed thinking of my future career",
"speaker": "usr"
},
{
"text": "Can you tell me a little about what you feel ashamed about?... | ||||
Current Experience | anxiety | ongoing depression | I have anxiety to leave my families, | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "3"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "hi there, is there anything troubling you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am happy to talk about anything you might have on your mind.",
"speaker": "sys",
"strategy": "Others"
},
{
"text"... | no | |||
Previous Experience | anxiety | academic pressure | Not really succeeding in college | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello.",
"speaker": "usr"
},
{
"text": "Hi, How can I help you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm feeling really anxious about my future. I'm not doing as well in college as I want to.",
"speaker": "usr"
},
{
"text": "Is there anythin... | I was still typing and trying to help but the support seeker closed the conversation suddenly. | |||
Previous Experience | anxiety | job crisis | I've lost my job due to layoffs and have a mountain of debt to pay off. Not sure where I will get the funds. I'm worried I will lose my car and even my house. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "3",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello?",
"speaker": "usr"
},
{
"text": "Hey! How are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Not so good. Yourself?",
"speaker": "usr"
},
{
"text": "I'm good but why are you not good?",
"speaker": "sys",
"strategy": "Question"
},
... | no it was fun. | no | I liked the task as I was able to solve their problems | |
Current Experience | sadness | academic pressure | I have always been an honors student but with virtual school, I'm falling so far behind and I'm not sure when school will ever go back to normal. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! I am here to listen! How are you feeling?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello! I am here to listen! How are you feeling?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "*you",
"speaker": "sys",
"strategy": "Others"
}... | I thought my partner offered very good suggestions to work on my problem. | No | I enjoyed feeling like I was helping someone. | No, it was very easy to do and fun!! |
Current Experience | anxiety | academic pressure | Having to help my sons with their school work has put me into a negative mood because it's so hard to get them to work on stuff and I feel like they are becoming angrier with me. I feel like my relationship with my sons is getting worse and I also feel like they are getting a worse school experience having to work with... | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "I'm having a hard time being my sons teacher and there is a lot of pressure with that.",
"speaker": "usr"
},
{
"text": "Hello, how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I've been better. How are you?",
"speaker": "usr"
},
{
"te... | I liked that I had the chance to talk things out to someone else. | I don't think that anything needs to be improved. This is a very good and interesting task. | I enjoyed helping another person. | The interface seems to be continually improved. |
Current Experience | depression | breakup with partner | I do not know how to move on, nothing makes me happy | {
"seeker": {
"initial_emotion_intensity": "5"
},
"supporter": {}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "hello",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "i need som help, i feel so sad.",
"speaker": "usr"
},
{
"text": "I am sorry to hear that. Is there anything I can do for you? Please tell me what's wrong?",
... | my partner left, so i can't get more bonus | i think atomized task was better | none | none |
Previous Experience | depression | ongoing depression | I have a great friend that has died of corona virus. I am shattered because I could not see her in her last moments or go to her funeral. All we had was facetime. She was only 35 with severe asthma. I am reeling. This happened two weeks ago and my sadness and depression is overwhelming. How can I get over this? | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, what can I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "My depressive feelings and how to deal with them in a way I can cope.",
"speaker": "usr"
},
{
"text": "hello by the way....:)",
"speaker": "usr"
},
{
"text": "How long ha... | It felt real. I was pleased with the advice. I love this hit! | no | ||
Previous Experience | sadness | problems with friends | My friends left me after fighting amongst themselves. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "I am looking for some support, would you be able to help me?",
"speaker": "usr"
},
{
"text": "Hi How may I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi there. It would be nice if I could disc... | ||||
Previous Experience | fear | academic pressure | I fear disappointing my parents. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello!",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "hi, can I discuss an issue with you?",
"speaker": "usr"
},
{
"text": "Yes please. What has been bothering you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "My parents, they expect me ... | ||||
Previous Experience | disgust | breakup with partner | My girl decided to break up with me by text, instead of in person. It was a breakup that other friends also heard about and asked me about not much later in the breakup process. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Not a great day.",
"speaker": "usr"
},
{
"text": "How is your day going today? Do you have anything on your mind?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "It is not a good day....",
"speaker": "usr"
},
{
"text": "I am sorry to hear that - so lif... | I thought the task was good. It helped a lot. | None | ||
Current Experience | depression | breakup with partner | my girlfriend was break up with me i found out that she was cheating on me | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "Hi! What can i help you with today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "my girlfriend breakup me",
"speaker": "usr"
},
{
"text": "How does that make you feel?",
"speaker": "sys",
"strategy": "Inform... | i like the task very much | a video conversation | The problem the seeker posted was a bit sensitive in nature. | Would be easier if the supporter did not have to choose a strategy for every reply |
Current Experience | depression | ongoing depression | EVER SINCE THIS PANDEMIC HAS EMERGED IT JUST SEEMS LIKE THINGS HAVE BEEN GOING DOWN INSTEAD OF UP. PRIOR TO THE PANDEMIC, I HAD A JOB OF 10 YEARS, CHILDREN WERE GROWING INTO TEENAGERS, AND THE HUSBAND WAS OUT OF TOWN WORKING AS HE HAS DONE OUR ENTIRE 21 YEAR MARRIAGE. WELL SINCE THE PANDEMIC, I WAS IMMEDIATELY LET GO ... | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "3",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hey! How are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Im tired how are you",
"speaker": "usr"
},
{
"text": "I'm good but what makes you tired?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I dont sleep well anymore. Doctor says... | NO | NO | I liked my partner | |
Current Experience | depression | Alcohol Abuse | I drank too much and don't remember what happened last night. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, what's going on today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not great. I think I have a problem with alcohol.",
"speaker": "usr"
},
{
"text": "How so?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I've been drinking ... | It was interesting | N/a | no | no |
Current Experience | depression | breakup with partner | caught my girlfriend cheating on me with my neighbor its was so horrible scene for me all i could do was cry and drink because i love her so much, the pain was much that all i could think of was killing her and myself, Guess its isn't wrong if i kill the guy he cheated with too? | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "not quite ok! my head keep ringing, breathing rate fast all i could think of was the occurrence",
"speaker": "usr"
},
{
"text": "What's the occ... | none | All Good | No, everything was great! | No, it was enjoyable! |
Current Experience | fear | problems with friends | my best friend became phys-co and torturing all his friends by blackmailing all photos with him.he started with me also i got so much fear and issues | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "how you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "hii",
"speaker": "usr"
},
{
"text": "could you please help to come out of fear from my friend who became physco",
"speaker": "usr"
},
{
"text": "i can imagine how you are feeling right now,... | ok good | good | its was great | more conversation length |
Current Experience | depression | ongoing depression | I have suffered from depression for twenty years and despair of every getting any better. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, I am desperate to get some help for my ongoing depression, is there anything that you can do?",
"speaker": "usr"
},
{
"text": "Hello, I am certainly gonna try to help! What triggered the depression tonight? \\",
"speaker": "sys",
"strategy": "Question"
},
{
"text... | ||||
Current Experience | sadness | problems with friends | They are always demotivate my economic status. It hurts me a lot | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "I need some tips to overcome from that problem",
"speaker": "usr"
},
{
"text": "Hey. How can I help?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Give me some tips to get succeed in my life",
"speaker": "usr"
},
{
"text": "Okay. Well lets start with... | no | no | ||
Previous Experience | disgust | breakup with partner | Well, my wife of 10 years just decided to request a divorce, which is very unexpected. She is saying that she is moving out with the two kids. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Well, it has been a hard week.",
"speaker": "usr"
},
{
"text": "My wife decided to separate from me with the two klids.",
"speaker": "usr"
},
{
"text": "Whats been going on?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Oh no, that's not good",
"... | None | None | This was easy | more time to answer back at the end |
Current Experience | sadness | breakup with partner | The person ghosted me after we had an argument and I am really upset about it. | {
"seeker": {
"initial_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "Hello! How are you doing today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hello, I'm good and yourself",
"speaker": "usr"
},
{
"text": "I'm doing well, thank you!",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I am really a little upset... | The person stopped responding. | |||
Current Experience | anger | problems with friends | My friend told this guy that I like him! It was a secret. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {}
} | [
{
"text": "I'm sooo pissed at my friend!",
"speaker": "usr"
},
{
"text": "Hi. I see that you are upset. I have been at times as well.",
"speaker": "sys",
"strategy": "Affirmation and Reassurance"
},
{
"text": "What about your friend is making you upset?",
"speaker": "sys",
"s... | I love the rating system within the conversation | no it's great. | It was not very insightful and went on for too long. | I think that there could be more greetings needed to start the convo. |
Current Experience | anxiety | ongoing depression | I feel anxious all the time about covid and trying to make money. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi",
"speaker": "usr"
},
{
"text": "Good afternoon, how are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "i am feeling ok, how about you",
"speaker": "usr"
},
{
"text": "I am well thank you, how can I help you this afternoon?",
"... | no | no | I liked that fact that I was able to make the seeker feel better by the end of the conversation | |
Previous Experience | disgust | breakup with partner | I have come to realize I do not love my boyfriend any more and when I told him we needed to break up he said I would never find anyone who would love me because only he had the patience for my bullshit and now I cannot even believe I ever loved him. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! What is on your mind today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello. I am so broken up and also disgusted from my break-up with my only long-term partner.",
"speaker": "usr"
},
{
"text": "I was so surprised by the hurtful things he said when w... | No, this chat went a little smoother than the last one, I got a good partner this time. | Nothing that I can think of right at the moment. | ||
Current Experience | anxiety | job crisis | My company laid off 10% of the workforce and another 10% has been furloughed. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello. What would you like to discuss today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi my company laid off 10% of the workforce yesterdsy and I'm worried I",
"speaker": "usr"
},
{
"text": "I'm next",
"speaker": "usr"
},
{
"text": "My goodness.... | It does take some time to get matched up. | Have a higher base. | ||
Current Experience | fear | job crisis | Fear of layoff from my job | {
"seeker": {
"initial_emotion_intensity": "4"
},
"supporter": {}
} | [
{
"text": "Good morning",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Good morning to you",
"speaker": "usr"
},
{
"text": "How are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am not fine at all",
"speaker": "usr"
},
{
"text": "... | No | None | Seeker had a great problem and was responsive | Great website, great task |
Current Experience | depression | ongoing depression | I don't know what to do anymore, everything in my life is going downward. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there how are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm good thank you, how about you?",
"speaker": "usr"
},
{
"text": "I am okay thanks. Is there anything you'd like to talk to me about right now?",
"speaker": "sys",
"strateg... | I like it, it's nice to open up sometimes | It's lacking some design but it is good enough | ||
Current Experience | anxiety | academic pressure | Pressures from my parent to be the top of the class | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "I feel heavy pressures from my parents, they also want me to be the top of the class but I find it tough because they are other top students",
"speaker": "usr"
},
{
"text": "Please what do I do?",
"speaker": "usr"
},
{
"text": "Hello?",
"speaker": "usr"
},
{
"text"... | No | Can't think of any | ||
Previous Experience | anxiety | job crisis | I work and work and work but I can't seem to get ahead. The volume at work has gotten so bad that I can't keep up. I'm getting injured and no one cares. I can barely pay my bills and it feels like there is no end in sight. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hi. How are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm ok, feeling so overwhelmed",
"speaker": "usr"
},
{
"text": "it's really a terrible time. you are definitely not alone in feeling that way.... | not at all, this task was very interesting | n/a | it was great - we had a nice dialogue and he opened up to me and gave ME positive feedback as well | it took over 30 minutes to get paired with someone. Have an exit button that still pays for the training session. |
Current Experience | depression | ongoing depression | I feel depressed about being lonely and sad. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good evening :-) How are you doing this evening?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi. I have been better.",
"speaker": "usr"
},
{
"text": "I'm really sorry to hear that. What are you going through?",
"speaker": "sys",
"strategy": "Question"
... | Good conversation | None | No | I can't see the details about the seeker's case |
Current Experience | depression | academic pressure | I studied really hard and failed my math test, i even got a tutor. worst day ever. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "have you ever failed a test?",
"speaker": "usr"
},
{
"text": "I failed a driving test once",
"speaker": "sys",
"strategy": "Self-disclosure"
},
{
"text": "how did it make you feel?",
"speaker": "usr"
},
{
"text": "I was very aggravated. I thought it was the ins... | It was a long wait | The interface is a little wonky. | ||
Current Experience | depression | ongoing depression | Depression is currently taking a toll on my life. This pandemic is stressing me out. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi. how are we doing tonight?",
"speaker": "usr"
},
{
"text": "I'm doing well. How are things with you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not so good unfortunately.",
"speaker": "usr"
},
{
"text": "Would you like to talk about it?",
"... | I liked learning ways on how I can support my peers, but I feel like I have to learn the strategies more. | When I was going through the tutorial and I answered a question wrong, I felt that the explanations to why it was wrong could be explained a little better. | ||
Current Experience | depression | ongoing depression | I am depressed due to covid pandemic. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "so you feel as though your all alone?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am here for you if you need to talk",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I am going through some depressio... | None | Non | acutally i enjoyed it. | great task |
Current Experience | sadness | problems with friends | I'm feeling very lonely lately and I don't have many friends to turn to. This makes me sad because I've always had only a few friends but now they have families and kids and I feel more alone than ever. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi, I'm feeling pretty lonely today and don't have friends I can reach out to.",
"speaker": "usr"
},
{
"text": "I am sorry to hear that - how about reaching out to any family members?",
... | not really | no | ||
Current Experience | anger | academic pressure | Parents are pressuring me to become a doctor | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "5",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good evening :-) What can I help with you with tonight?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "just graduated university and my parents are pressuring me to pursue becoming a doctor",
"speaker": "usr"
},
{
"text": "Oof, that is a very difficult situation. I... | too long | make it shorter | No, intelligent seeker | Please give me the details about the seeker's case beforehand |
Current Experience | fear | academic pressure | Parent have been forcing me into something (a major) that i don't really enjoy. Now I don't know if I can continue for my masters. Would I fail? | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, how is life treating you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hey. I'm doing fine. I guess really stressed.",
"speaker": "usr"
},
{
"text": "I am so sorry to hear that. What are you feeling stressed about specifically?",
"speaker": ... | The supported really did engage in the beginning. But they left early. | All is good right now. I really like the system. | ||
Previous Experience | depression | ongoing depression | I have dealt with depression around this time of the year since i was 17. I am now 37. My cousin got killed in a car accident on Dec 29th at the age of 14. Then 18 years later on Jan 3rd I lost my boyfriend in a car accident. I struggle around the holidays even worse now than I did before. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi there, how are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I am doing ok. How are you?",
"speaker": "usr"
},
{
"text": "I'm doing well, thanks for asking. What are you seeking support for today?",
"speaker": "sys",
"strategy": "Others"
},
{
... | no | no | Not knowing how long it may take | n/a |
Current Experience | anxiety | ongoing depression | A build up of things over time, and some recent things | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi How are you this evening?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi. I'm okay at the moment, how are you?",
"speaker": "usr"
},
{
"text": "I am doing great! Would you like to talk about anything that may be bothering you",
"speaker": "sys",
"st... | No | No | It was great very realistic and she / h e did a greaat job | no |
Current Experience | sadness | ongoing depression | school keeps dragging on and it's getting very tough to continue | {
"seeker": {
"initial_emotion_intensity": "2"
},
"supporter": {}
} | [
{
"text": "Hi :)",
"speaker": "usr"
},
{
"text": "Hello! How are you doing today??",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "pretty good, stressed about finals but not bad otherwise. How about you?",
"speaker": "usr"
},
{
"text": "I understand that you are ... | It was hard to meet a natural end | |||
Current Experience | depression | problems with friends | i have no friends | {
"seeker": {
"initial_emotion_intensity": "2",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello, what is on your mind today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am mean. I do not know how to stop judging people",
"speaker": "usr"
},
{
"text": "people hate me",
"speaker": "usr"
},
{
"text": "why do you think that?",
"speake... | no | no | ||
Current Experience | anxiety | academic pressure | I am worried my child is not keeping up with his class. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, how may I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am worried my child is falling behind in school.",
"speaker": "usr"
},
{
"text": "what makes you worried?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi... | ||||
Current Experience | sadness | Appearance Anxiety | Looking in the mirror I know I’m fine enough to go out in public. But I still feel horrible about what I see. And I know it’s never going to be good enough. | {
"seeker": {
"initial_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "Dark situation",
"speaker": "usr"
},
{
"text": "I can do better",
"speaker": "usr"
},
{
"text": "What do you think?",
"speaker": "usr"
},
{
"text": "Perhaps it’s all in my head.",
"speaker": "usr"
},
{
"text": "Or maybe I’m expected to feel a certain wa... | Lack of understanding | Time spent | Too long | Please match me with a participant faster. I ended up getting sidetracked by something else while I was waiting and couldn't respond in time. |
Current Experience | depression | ongoing depression | I am in a deep depression, have no friends or family to talk to. I also started drinking | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, I am looking for someone to talk to",
"speaker": "usr"
},
{
"text": "Hey there, I'm here to listen and help :)",
"speaker": "sys",
"strategy": "Information"
},
{
"text": "Is there anything is particular that is bothering you?",
"speaker": "sys",
"strategy": "In... | It was good to help the seeker with their problem. | I didn't like that every time I provided a message I had to select the type of help, the issue is that when you hover around the options there is a huge transparent black message that is difficult to get out of. | ||
Current Experience | sadness | ongoing depression | Depression about pandemic | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Good evening. How are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Good afternoon",
"speaker": "usr"
},
{
"text": "Is there anything you'd like to talk about?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am not h... | No | None | ||
Current Experience | anxiety | job crisis | Everything was going crazy in the world with COVID. I was worried about my daughter and her education. Then suddenly, I lose a lot of my hours at work and have to quit one of my jobs due to the virus and becoming her main caretaker again. This really makes me nervous because the price of everything is continually going... | {
"seeker": {
"initial_emotion_intensity": "2",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, not a good time right now. Really concerned",
"speaker": "usr"
},
{
"text": "I'm sorry to hear that . How can I help?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I just need someone to listen. I want to know everything will be ok",
"speaker": "usr"
}... | It really helped me speak to someone I didn't know who wasn't going to judge me. | No. | ||
Current Experience | depression | ongoing depression | my family neglected me | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "3"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "i am in need of money, help financially, all my family don't even think of me",
"speaker": "usr"
},
{
"text": "Hello. I am so sorry to hear that. I am unable to depend on my family as well. Did you have an unexpected expense?",
"speaker"... | nothing | no | no | |
Previous Experience | anxiety | academic pressure | I have a final in my class tomorrow, and if I don't get at least a B on the exam I might not pass the class. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi! How are you doing today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm ok I guess, but I'm pretty stressed out.",
"speaker": "usr"
},
{
"text": "Can you tell me more about that?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I h... | no, it was fine. | no, it's fine. | It took a long time to complete. | |
Current Experience | anxiety | Procrastination | Unable to care for myself while my wife is dealing with medical issues. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi , can I help you today? Would you like to share anything?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "yes",
"speaker": "usr"
},
{
"text": "Do you have anything specific on your mind?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "M... | Problem is assumed. | Build on solutions | ||
Previous Experience | fear | breakup with partner | After breakup with partners I have a fear to meet with my friends | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good afternoon, Would you be able to assist me?",
"speaker": "usr"
},
{
"text": "hello, my name is Sue, how can I help?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I broke up with my partner 1 month ago and now I don't really want to meet with my friend anymor... | ||||
Previous Experience | depression | academic pressure | School work piling up, lots of projects and pressure on time issues. Wanted to escape but can't. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello. I wanted to talk about my academic pressures.",
"speaker": "usr"
},
{
"text": "Hi there. What academic pressures are troubling you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Just lots of classes and expectations. Especially with group projects."... | I liked being able to do a topic that was relevant (actually my issue) | I liked addressing hard topics with individuals. | Not that I noticed. | |
Previous Experience | depression | breakup with partner | My wife cheated on me with my friend and now we are in process of divorce | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello, I need some advice as I have a depression as I found out my wife cheated on me with my friend",
"speaker": "usr"
},
{
"text": "HI, how are you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am depressed a little bit, feel devastated.",
"speaker": "u... | ||||
Previous Experience | anxiety | job crisis | Working four departments at once | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello! Hope you are doing well! How can I help you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "i am extremely stressed outat work",
"speaker": "usr"
},
{
"text": "at *",
"speaker": "usr"
},
{
"text": "I can barely switch off from work",
... | No | Is it 10 turn from each side or altogether? | ||
Current Experience | depression | job crisis | I just feel very alone at work lately. I don’t feel like anyone at work really likes me and no one ever really talks to me or invites me to hang out with them anymore. | {
"seeker": {
"initial_emotion_intensity": "2",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi. I’m feeling really depressed lately",
"speaker": "usr"
},
{
"text": "I'm sorry to hear this. Is there something specifically bothering you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I just feel like no one I work with really likes me or cares about me",
... | It felt a little awkward sharing my feelings on this platform | No | I liked helping a person. | |
Current Experience | anxiety | ongoing depression | I have had trouble all my life with depression, but this pandemic seems to be making it worse | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "How are you tonight?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hello, I've had trouble with depression all my life but it hasn't been so bad in the past few years. But lately, with the pandemic, I seem to be sinking lower and lower",
"speaker": "usr"
},
{
"t... | I don't know if religion should be introduced? I don't know. It could help some people. | Do you need "real" conversations or could you use made-up ones? I think I could have some great conversations where I "play" both parts. I've done that for other hits on Amazon Turk. | I don't know if she stopped talking or not. She seemed happy I helped. | It's a bit confusing, to be honest. |
Previous Experience | depression | ongoing depression | I'm so sad all the time. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "How can I help you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I'm so sad all the time.",
"speaker": "usr"
},
{
"text": "Is there something that you think is causing this?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Nothing in par... | no | no | no | no |
Current Experience | sadness | job crisis | Trying to find a job | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "What canI do to help?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hi! I am trying to find a new job for long time. There is no success in it",
"speaker": "usr"
},
{
"text": "I feel bad for you.",
"speaker": "sys",
"strategy": "Reflection of feelings"
... | I think that the seeker was very insightful for me. | It is a handy web page that I liked. | ||
Previous Experience | depression | ongoing depression | I have been diagnosed with PTSD from war in Iraq. I am depressed and need help to get through the days. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "4",
"relevance": "4",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "hello",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Well, I am depressed.",
"speaker": "usr"
},
{
"text": "And it is Christmas.",
"speaker": "usr"
},
{
"text": "I am still having bad flashbacks from War in Iraq",
"speaker": "usr"
},
{
"te... | I think my chat partner waited too long to chat. | Make the avatars larger or let us choose the avatar. | no | no |
Current Experience | sadness | breakup with partner | I feel very distant with my girlfriend, we haven't spoke in a few days and feels weird when we do. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello. How are you today?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hey, I'm good. Doing well, how are you today?",
"speaker": "usr"
},
{
"text": "Very well, thank you.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "What's on your mind?... | I was able to find out my situation and deal with it with my partner. | Nothing | I enjoy connecting with another real person. | |
Previous Experience | anxiety | problems with friends | my friend is bipolar and went off his meds, he is sick and won't get help, thinks he is fine. i am worried for his safetly. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "hello",
"speaker": "usr"
},
{
"text": "Hello, how are you today.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "i am worried about my friend",
"speaker": "usr"
},
{
"text": "he is bipolar, went off his meds, is sick and won't get help",
"speaker": "... | ||||
Current Experience | fear | Sleep Problems | It the COVID that i lost my hope on building up my carrier in time. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello, how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "good, how are you doing?",
"speaker": "usr"
},
{
"text": "All's well with me thank you :)",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Was there something you'd lik... | no | Nothing | being limited in the type of comment I can make. For example my partner wasn't very forthcoming, I had to ask lots of questions, but the system implied I was asking too many questions. | |
Current Experience | sadness | breakup with partner | My boyfriend got involved with someone else and it looks like he prefers that person over me. | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Good morning how r u",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Hope u r having a good dfay",
"speaker": "sys",
"strategy": "Restatement or Paraphrasing"
},
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "How r u today",
"speaker": "sys"... | ||||
Current Experience | sadness | breakup with partner | 7 weeks ago, my lover and I decided to stop having an affair. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi, I am having a tough time processing a correct decision today",
"speaker": "usr"
},
{
"text": "Good morning. What type of decision is troubling you?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "A few weeks ago, my lover and I decided to stop our affair. It i... | I appreciated the encouragement | |||
Current Experience | anxiety | academic pressure | I am trying to complete my Master's degree while having to help my children learn virtually because of the pandemic. Managing my time has not been easy. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello?",
"speaker": "usr"
},
{
"text": "Hello, I'm sorry I didn't reply faster.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "How can I help?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "How can I help?",
"speaker": "sys",
"stra... | No | No | ||
Previous Experience | depression | breakup with partner | I was in a relationship with the most beautiful woman that I have ever seen or been with. We have been dating for about 3 years and I was planning on spending the rest of my life with her. But I eventually lost her and everything all in a matter of months. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "Hello",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Hi there I was hoping you can help me.",
"speaker": "usr"
},
{
"text": "Sure. What can I help you with?",
"speaker": "sys",
"strategy": "Information"
},
{
"text": "Well you see I am heartbroken an... | I like how interactive this task is. It's fun and different. | Keep up the good work! | ||
Current Experience | anxiety | conflict with parents | I am afraid of how my parents will react when I tell them that I am not going to attend the holidays | {
"seeker": {
"initial_emotion_intensity": "3"
},
"supporter": {}
} | [
{
"text": "I am anxious right now about how my family will react when I tell them I'm not coming back for the holidays",
"speaker": "usr"
},
{
"text": "Hello?",
"speaker": "usr"
},
{
"text": "Are you there?",
"speaker": "usr"
},
{
"text": "yes",
"speaker": "sys",
"str... | It's a good opportunity to chat with strangers and provide support in anyway I can. | When classifying chat messages, it would be easier if the terms were more simplified. | ||
Previous Experience | anxiety | breakup with partner | My partner says that I have to move out. I have been trying to find a place to live, but it is difficult. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "3",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hi! How are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I am feeling frustrated. I have been looking for an alternate place to live, but I have not been able to find a place that I can afford that is close to my work.",
"speaker": "usr"
},
{
... | It was difficult to give out personal information. I liked the back and forth conversations. | Sometimes the responses seemed slightly off from my comments. | It was a nice task | I enjoyed doing it. |
Current Experience | sadness | ongoing depression | This COVID pandemic has really gotten to me! I'm not ready to die, but I can't stand living like this anymore! | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "3"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "I love the State Fair, and almost six months after it got cancelled, I'm heartbroken over it! I know that's trivial, but EVERYTHING I love about summer has been cancelled!",
"speaker": "usr"
},
{
"text": "Hi, what did you love about the State Fair?",
"speaker": "sys",
"strategy": ... | No | No | everything was fine | no |
Current Experience | depression | breakup with partner | I feel as if i was not good enough for him because he cheated on me. I feel as if a part of me is missing | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Good afternoon",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "Good afternoon",
"speaker": "usr"
},
{
"text": "How are you",
"speaker": "usr"
},
{
"text": "How can I be of service to you",
"speaker": "sys",
"strategy": "Question"
},
{
"te... | no | no | ||
Current Experience | anxiety | job crisis | I am looking for more online jobs. but it is hard to find. | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "3",
"relevance": "3",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, how are you feeling at the moment?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "hi! I am good. you?",
"speaker": "usr"
},
{
"text": "I am not so bad thanks. Is there anything on your mind right now?",
"speaker": "sys",
"strategy": "Question"
},... | no | no | ||
Previous Experience | sadness | breakup with partner | My (ex)fiancé and I recently broke up, but we're still spending a great deal of time together, and we both say we're not sure if our relationship is 100% "done" and agreed to tell each other if we start dating other people. He said he doesn't want to see anyone else, but I came over one night to find him with a woman. ... | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello, how are you doing?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Well, my fiance and I \"sort of\" broke up recently. I moved out of our place and all, but we continued to see each other at least 3X per week. And we both said we're not 100% sure that we're ok with us... | This was a past but recent issue I chose for the scenario. This task made me realize I'm not fully healed from it because I got emotional during the exercise. My partner's kindness helped, though | |||
Current Experience | anxiety | problems with friends | I can't cope with Martins any more, he is a big liar | {
"seeker": {
"initial_emotion_intensity": "5",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "4"
}
} | [
{
"text": "hi",
"speaker": "usr"
},
{
"text": "Hello.",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "How are you?",
"speaker": "sys",
"strategy": "Others"
},
{
"text": "I don't know how to cope with Martins anymore",
"speaker": "usr"
},
{
"text": "... | I am okay | I couldnt scroll down through the topics. | Make a scrollbar for the topics. | |
Current Experience | fear | problems with friends | I can't figure out why my friends don't understand why I want to keep a bit distant during COVID | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Can you help me?",
"speaker": "usr"
},
{
"text": "sure, what seems to be the problem",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "I can't figure out why my friends don't understand why I want to keep a bit distant during COVID",
"speaker": "usr"
},
{
... | no | no | Maybe a bit time consuming | The formatting of the site itself, I'm using a 4K resolution monitor and I had to make the text really small to read it |
Current Experience | sadness | breakup with partner | I broke up with my boyfriend a couple of days ago | {
"seeker": {
"initial_emotion_intensity": "3",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "1"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "how are you feeling today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Not so great. I broke up with my boyfriend a couple days ago.",
"speaker": "usr"
},
{
"text": "So you have been feeling down since the breakup a couple days ago?",
"speaker": "sys",
... | no | no | no | no |
Current Experience | anxiety | ongoing depression | I'm worried about covid and my mom. she is high-risk. Im afraid she may get the virus. | {
"seeker": {
"initial_emotion_intensity": "4",
"empathy": "5",
"relevance": "5",
"final_emotion_intensity": "2"
},
"supporter": {
"relevance": "5"
}
} | [
{
"text": "Hello",
"speaker": "usr"
},
{
"text": "Hi, how are you today?",
"speaker": "sys",
"strategy": "Question"
},
{
"text": "Oh, I'm okay. I'm just tired of everything and it has me down.",
"speaker": "usr"
},
{
"text": "I see, I've been feeling that way too recently... | It was pretty good. By now I've been in both roles, and I hadn't known as the support seeker that the peer-supporter couldn't actually see the description of the problem. Making that clear would be good. It'd also be nice to be able to reclassify thing I've sent. I realized I classified one thing wrong but couldn't cha... |
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