Complaint
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24
98
Category
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16 values
Urgency
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4 values
Website shows 'in stock' but order canceled for unavailable item
Inventory
High
Received different color than what was shipped
Inventory
Medium
Backordered item never arrived after 2 months
Inventory
High
Product page shows 10+ available but can't add to cart
Inventory
Medium
Received refurbished item when new was ordered
Inventory
Immediate
Warehouse location shows stock but website says sold out
Inventory
High
Item marked 'low stock' for 6 weeks but never sells out
Inventory
Low
Subscription auto-ship failed due to 'out of stock'
Inventory
High
Received wrong size despite order confirmation showing correct
Inventory
Medium
Flash sale item showed available but immediately sold out
Inventory
High
Pre-order release date pushed back 3 times
Inventory
Medium
Bundle shows available but components are out of stock
Inventory
High
Website and app show different stock levels
Inventory
Immediate
Received expired product despite 'fresh stock' promise
Inventory
High
Item available for pickup but store has none
Inventory
Medium
Limited edition restock notification came after sellout
Inventory
High
Warehouse lost package but shows as fulfilled
Inventory
Medium
Product discontinued after order placed
Inventory
High
Received demo/floor model instead of new
Inventory
Immediate
Multiple warehouses show same item with different availability
Inventory
High
Website allows backorder but customer service says discontinued
Inventory
Medium
Item shows 'only 1 left' for 48 hours
Inventory
Low
Pre-owned item sent without disclosure
Inventory
High
International version received instead of domestic
Inventory
Medium
Component missing from multi-part product
Inventory
High
Seasonal item removed before season ended
Inventory
Immediate
Website shows stock but says unavailable for my region
Inventory
High
Received older model despite listing showing current
Inventory
Medium
Auto-restock notification never sent
Inventory
High
Wrong variant shipped (matte instead of glossy)
Inventory
Medium
Marketplace seller had fake stock count
Inventory
Immediate
Item available for purchase but 'production delayed' email after
Inventory
High
Received wrong language version of product
Inventory
Medium
Website inventory doesn't sync with physical stores
Inventory
High
Pre-order deposit taken but item never produced
Inventory
Immediate
Warehouse damage discovered after shipping
Inventory
High
Received opened/returned item as new
Inventory
Medium
Subscription box missing key advertised item
Inventory
High
Wrong edition shipped (standard instead of collector's)
Inventory
Medium
Website allows purchase of clearly mistagged item
Inventory
Immediate
Received test product instead of commercial version
Inventory
High
Item shows in search but 'not carried' on product page
Inventory
Medium
Black Friday doorbuster was never in stock
Inventory
High
Received regional-locked version without warning
Inventory
Immediate
Warehouse incorrectly marked item as out of stock
Inventory
High
Product shows 'available in 3-5 days' for 3 weeks
Inventory
Medium
Wrong packaging (bulk instead of retail)
Inventory
High
Website allows backorder but manufacturer discontinued
Inventory
Medium
Received wrong regional power specifications
Inventory
Immediate
Item shows 'ships today' but actually backordered
Inventory
High
Store pickup order canceled after arrival notification
Inventory
Medium
Received incomplete set (3/4 pieces)
Inventory
High
Website shows stock at nearby stores but all show zero
Inventory
Immediate
Wrong firmware version pre-installed
Inventory
High
Pre-order delivery date passed without update
Inventory
Medium
Received product with different ingredients than listed
Inventory
High
Marketplace seller dropshipped from unreliable source
Inventory
Medium
Item shows 'low stock' but identical bundle available
Inventory
Immediate
Received wrong regional voltage adapter
Inventory
High
Website shows 'available to ship' but actually made-to-order
Inventory
Medium
Product discontinued during shipping
Inventory
High
Received wrong regional media format (PAL vs NTSC)
Inventory
Medium
Warehouse system shows stock but can't locate item
Inventory
Immediate
Item shows 'in stock' but requires special order
Inventory
High
Subscription replacement for damaged item out of stock
Inventory
Medium
Received wrong product generation (v1 instead of v2)
Inventory
High
Website allows purchase of pre-production prototype
Inventory
Medium
Item available in cart but disappears during checkout
Inventory
Immediate
Received wrong regional safety certification
Inventory
High
Store claims inventory system error after driving to location
Inventory
Medium
Product shows 'limited stock' at all locations
Inventory
High
Website lists wrong packaging quantity
Inventory
Medium
Received wrong regional language documentation
Inventory
Immediate
Warehouse shipped wrong SKU from same product line
Inventory
High
Item shows 'available soon' for 6+ months
Inventory
Medium
Subscription option disappeared despite 'ongoing availability'
Inventory
High
Received display model with demo firmware
Inventory
Medium
Website shows stock but requires vendor approval
Inventory
Immediate
Item available for business accounts but not consumers
Inventory
High
Store inventory doesn't match online reservation system
Inventory
Medium
Received wrong regional power cable
Inventory
High
Website allows purchase of recalled item
Inventory
Medium
Item shows 'available at all stores' but none have it
Inventory
Immediate
Received wrong product variant (scent/flavor)
Inventory
High
Warehouse shipped from wrong fulfillment zone
Inventory
Medium
Product shows 'back in stock' but old version
Inventory
High
Website inventory doesn't account for in-cart items
Inventory
Medium
Received wrong regional warranty card
Inventory
Immediate
Item shows 'exclusive availability' but widely available
Inventory
High
Store inventory system shows ghost stock
Inventory
Medium
Received wrong product line (professional vs consumer)
Inventory
High
Website allows purchase of test-listing product
Inventory
Medium
Item shows 'new stock arriving tomorrow' indefinitely
Inventory
Immediate
Received wrong regional version despite geo-block
Inventory
High
Warehouse system and physical stock don't match
Inventory
Medium
Product shows 'limited edition' but constantly restocked
Inventory
High
Website inventory updates lag by 24+ hours
Inventory
Medium
Received wrong product configuration (memory/storage)
Inventory
Immediate
Item shows 'only available in combo' but sold separately
Inventory
High
Store inventory shows negative quantities
Inventory
Medium