Complaint stringlengths 24 98 | Category stringclasses 16 values | Urgency stringclasses 4 values |
|---|---|---|
Website shows 'in stock' but order canceled for unavailable item | Inventory | High |
Received different color than what was shipped | Inventory | Medium |
Backordered item never arrived after 2 months | Inventory | High |
Product page shows 10+ available but can't add to cart | Inventory | Medium |
Received refurbished item when new was ordered | Inventory | Immediate |
Warehouse location shows stock but website says sold out | Inventory | High |
Item marked 'low stock' for 6 weeks but never sells out | Inventory | Low |
Subscription auto-ship failed due to 'out of stock' | Inventory | High |
Received wrong size despite order confirmation showing correct | Inventory | Medium |
Flash sale item showed available but immediately sold out | Inventory | High |
Pre-order release date pushed back 3 times | Inventory | Medium |
Bundle shows available but components are out of stock | Inventory | High |
Website and app show different stock levels | Inventory | Immediate |
Received expired product despite 'fresh stock' promise | Inventory | High |
Item available for pickup but store has none | Inventory | Medium |
Limited edition restock notification came after sellout | Inventory | High |
Warehouse lost package but shows as fulfilled | Inventory | Medium |
Product discontinued after order placed | Inventory | High |
Received demo/floor model instead of new | Inventory | Immediate |
Multiple warehouses show same item with different availability | Inventory | High |
Website allows backorder but customer service says discontinued | Inventory | Medium |
Item shows 'only 1 left' for 48 hours | Inventory | Low |
Pre-owned item sent without disclosure | Inventory | High |
International version received instead of domestic | Inventory | Medium |
Component missing from multi-part product | Inventory | High |
Seasonal item removed before season ended | Inventory | Immediate |
Website shows stock but says unavailable for my region | Inventory | High |
Received older model despite listing showing current | Inventory | Medium |
Auto-restock notification never sent | Inventory | High |
Wrong variant shipped (matte instead of glossy) | Inventory | Medium |
Marketplace seller had fake stock count | Inventory | Immediate |
Item available for purchase but 'production delayed' email after | Inventory | High |
Received wrong language version of product | Inventory | Medium |
Website inventory doesn't sync with physical stores | Inventory | High |
Pre-order deposit taken but item never produced | Inventory | Immediate |
Warehouse damage discovered after shipping | Inventory | High |
Received opened/returned item as new | Inventory | Medium |
Subscription box missing key advertised item | Inventory | High |
Wrong edition shipped (standard instead of collector's) | Inventory | Medium |
Website allows purchase of clearly mistagged item | Inventory | Immediate |
Received test product instead of commercial version | Inventory | High |
Item shows in search but 'not carried' on product page | Inventory | Medium |
Black Friday doorbuster was never in stock | Inventory | High |
Received regional-locked version without warning | Inventory | Immediate |
Warehouse incorrectly marked item as out of stock | Inventory | High |
Product shows 'available in 3-5 days' for 3 weeks | Inventory | Medium |
Wrong packaging (bulk instead of retail) | Inventory | High |
Website allows backorder but manufacturer discontinued | Inventory | Medium |
Received wrong regional power specifications | Inventory | Immediate |
Item shows 'ships today' but actually backordered | Inventory | High |
Store pickup order canceled after arrival notification | Inventory | Medium |
Received incomplete set (3/4 pieces) | Inventory | High |
Website shows stock at nearby stores but all show zero | Inventory | Immediate |
Wrong firmware version pre-installed | Inventory | High |
Pre-order delivery date passed without update | Inventory | Medium |
Received product with different ingredients than listed | Inventory | High |
Marketplace seller dropshipped from unreliable source | Inventory | Medium |
Item shows 'low stock' but identical bundle available | Inventory | Immediate |
Received wrong regional voltage adapter | Inventory | High |
Website shows 'available to ship' but actually made-to-order | Inventory | Medium |
Product discontinued during shipping | Inventory | High |
Received wrong regional media format (PAL vs NTSC) | Inventory | Medium |
Warehouse system shows stock but can't locate item | Inventory | Immediate |
Item shows 'in stock' but requires special order | Inventory | High |
Subscription replacement for damaged item out of stock | Inventory | Medium |
Received wrong product generation (v1 instead of v2) | Inventory | High |
Website allows purchase of pre-production prototype | Inventory | Medium |
Item available in cart but disappears during checkout | Inventory | Immediate |
Received wrong regional safety certification | Inventory | High |
Store claims inventory system error after driving to location | Inventory | Medium |
Product shows 'limited stock' at all locations | Inventory | High |
Website lists wrong packaging quantity | Inventory | Medium |
Received wrong regional language documentation | Inventory | Immediate |
Warehouse shipped wrong SKU from same product line | Inventory | High |
Item shows 'available soon' for 6+ months | Inventory | Medium |
Subscription option disappeared despite 'ongoing availability' | Inventory | High |
Received display model with demo firmware | Inventory | Medium |
Website shows stock but requires vendor approval | Inventory | Immediate |
Item available for business accounts but not consumers | Inventory | High |
Store inventory doesn't match online reservation system | Inventory | Medium |
Received wrong regional power cable | Inventory | High |
Website allows purchase of recalled item | Inventory | Medium |
Item shows 'available at all stores' but none have it | Inventory | Immediate |
Received wrong product variant (scent/flavor) | Inventory | High |
Warehouse shipped from wrong fulfillment zone | Inventory | Medium |
Product shows 'back in stock' but old version | Inventory | High |
Website inventory doesn't account for in-cart items | Inventory | Medium |
Received wrong regional warranty card | Inventory | Immediate |
Item shows 'exclusive availability' but widely available | Inventory | High |
Store inventory system shows ghost stock | Inventory | Medium |
Received wrong product line (professional vs consumer) | Inventory | High |
Website allows purchase of test-listing product | Inventory | Medium |
Item shows 'new stock arriving tomorrow' indefinitely | Inventory | Immediate |
Received wrong regional version despite geo-block | Inventory | High |
Warehouse system and physical stock don't match | Inventory | Medium |
Product shows 'limited edition' but constantly restocked | Inventory | High |
Website inventory updates lag by 24+ hours | Inventory | Medium |
Received wrong product configuration (memory/storage) | Inventory | Immediate |
Item shows 'only available in combo' but sold separately | Inventory | High |
Store inventory shows negative quantities | Inventory | Medium |
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