README.md

---
license: cc-by-nc-sa-4.0
language:
  - en
task_categories:
  - text-generation
  - question-answering
  - text2text-generation
task_ids:
  - dialogue-modeling
  - closed-domain-qa
  - explanation-generation
tags:
  - drones
  - technical-support
  - troubleshooting
  - UAV
  - robotics
  - DJI
  - Autel
  - Skydio
  - cloud-services
  - error-codes
  - diagnostics
  - flight-software
  - hardware-issues
  - battery-management
  - camera-systems
  - mission-planning
  - authentication
  - API-errors
  - firmware
  - telemetry
  - gimbal
  - obstacle-avoidance
  - geofencing
  - live-streaming
  - iOS
  - Android
  - Windows
  - macOS
dataset_info:
  features:
    - name: dialogue
      dtype: string
      description: "Technical support conversation with <h>context</h>, <b>user input</b>, and <eot> turn markers"
    - name: equipment
      dtype: string
      description: "Drone model (e.g. DJI Matrice 350 RTK)"
    - name: software_version
      dtype: string
      description: "Firmware/software version (e.g. v2.1.3)"
    - name: OS
      dtype: string
      description: "Controller OS (Windows/macOS/Android/iOS version)"
    - name: error_code
      dtype: string
      description: "Reported error codes (e.g. GIMBAL_PITCH_LIMIT)"
    - name: reproduction_steps
      dtype: string
      description: "Steps to reproduce the issue"
    - name: troubleshooting_steps
      dtype: string
      description: "Recommended troubleshooting sequence"
    - name: diagnostic_tools
      dtype: string
      description: "Tools mentioned (e.g. DJI Assistant 2)"
    - name: technical_references
      dtype: string
      description: "KB articles/manuals referenced (e.g. KB-2678)"
---

Drone Technical Support Dialogue Dataset
Dataset Description
Simulated technical support conversations for commercial drone platforms, featuring structured troubleshooting dialogues with complete technical metadata.

This is a sample dataset containing simulated technical support conversations between drone operators and support technicians, covering various hardware and software issues across multiple drone platforms (DJI, Autel, Skydio) and cloud services.
🔗 [Full dataset available on Gumroad](https://datadeveloper1.gumroad.com/l/tgnvjf)

Special Tokens
<h> Context/header information

<b> User input marker

<eot> End of turn marker

Supported Tasks
Technical support dialogue generation

Error code classification

Multi-step troubleshooting prediction

Diagnostic tool recommendation

Dataset Structure
json
{
  "dialogue": "<h>context</h> <b>user message</b> response <eot>",
  "equipment": "DJI Matrice 350 RTK",
  "software_version": "v2.1.3",
  "OS": "Windows 10 21H2",
  "error_code": "GIMBAL_PITCH_LIMIT",
  "reproduction_steps": "Occurs during automated missions",
  "troubleshooting_steps": "1. Verify GPS lock\n2. Calibrate compass",
  "diagnostic_tools": "DJI Assistant 2",
  "technical_references": "KB-2678, TB-174"
}
Dataset Creation
Curation Rationale
Designed to train AI systems for drone technical support with:

Realistic troubleshooting workflows

Platform-specific error patterns

Complete diagnostic contexts

Source Data
Professionally simulated dialogues based on:

DJI/Autel/Skydio documentation

Real support forum patterns

Certified technician input

Considerations
Limitations
English-only technical dialogues

Focuses on mainstream commercial platforms

Simulated error codes may vary from production systems

Licensing
Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International
CC BY-NC-SA 4.0