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Very welcoming, and just simply amazing. She was able to take us to our restaurant and take us back once we were done. Then in the morning, she was very punctual and gave us a ride to the airport. Super funny! | 5.0 | Thank you juanlO7160PB for choosing the Residence Inn Las Vegas Airport. We love Jaque here too and also think she's the best. We are so happy to hear Jacque made a positive impact on your stay with us and gave you a few laughs along the drive. We hope to welcome you back again when you're visiting the Las Vegas area. |
Great hotel! Clean, new & comfy. Jacque carted us all over town with a smile. Jacques even stayed late to pick us up from dinner…that’s what I call commitment to service. The gym was well equipped. Coffee was good in the lobby. Definitely recommend this hotel for anyone looking for a good extended stay property. | 5.0 | S2065VRgregorym Thank you for the awesome review of your recent stay with us at the Residence Inn Las Vegas Airport. We appreciate you taking the time to recognize our amazing Jacque, we are so happy to hear she took good care of you. We also appreciate the recommendation and hope to welcome you back again soon. |
JACQUE IS THE BEST! She always welcomed us aboard the shuttle, checking in as to how we were doing and provides endless laughs to and from our destination. If we ever needed help to the grocery store or a nearby location, she made sure we had a way to get there - even in a pinch! | 5.0 | Thank you JackieV31800 for taking the time to recognize Jacque. We also think she is the BEST and were so happy to hear she took good care of you and got you around safely. We hope to welcome you back to the Residence Inn Las Vegas Airport on your next visit to the area. |
Hotel van driver is da bomb diggity!!! Jacque is the best. My trip to the grocery store was amazing, and my van driver made it unforgettable, the van driver that took us from the hotel to the grocery store was the best. Two thumbs up... | 5.0 | Thank you for choosing Residence Inn Las Vegas Airport we appreciate the wonderful review recognizing our amazing Jacque! We are so glad to hear Jacque made your ride a memorable one, she is awesome at getting our guests around and making them laugh along the way. I look forward to sharing your comments with her and t... |
I come to Vegas several times a year. Sometimes, I use my Marriott Vacation Club exchange or points, other times, I just choose Marriott since I am a Platinum member. Other than the Grand Chateau (which I couldn't get into), this is the best Marriott in the Vegas area that I have stayed. I like the fact that it was off... | 5.0 | Thank you 563geric for being a loyal Bonvoy member and giving us a shot at the Residence Inn Las Vegas Airport. We really appreciate the great review and your honest feedback. We are so pleased to hear that we were able to meet you needs and so proud we made your favorite hotel list in Las Vegas. Thank you for taking t... |
This is the second time I’ve stayed at this hotel. I’ve stayed at many other in the area. This isn’t the closest to the strip, but many other things are near by. The hotel is clean, everything works, nothing in my room was broken, the door is intact, I’ve seen many that look like they’ve been kicked in! The staff is ve... | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport. We appreciate you taking the time to share feedback about your stay. We know there are many hotels you can choose from in the area and it's great to hear your a returning guest with us. Jacque is definitely a gem and we are very lucky to have her. We hope to s... |
I have to say that we had a very pleasant experience at this hotel when we were first there in January 2021. Chris and Daisy (Front Lobby) were exceptionally professional and courteous, always going out of their way to help and make our stay comfortable. We traveled with 4 young kids and needless to say, we were back a... | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport. We are so proud to hear that the property and staff were able to provide you with a great experience well visiting with us. We know there are a lot of hotel choices in the area and we appreciate you choosing us for your return visit. Thank you for taking the t... |
Patrick was awesome. Provided excellent service and was very knowledgeable and informative. He knew everything about the area, the airport, and activity in Las Vegas in general. Greet meeting and talking with him. Thank you sir! | 5.0 | Jake K, Thank you for taking the time to share feedback about your recent visit to the Residence Inn Las Vegas Airport. We appreciate the wonderful comments about our amazing driver Patrick and look forward to sharing them with him and the rest of the staff. We hope to welcome you back again soon. |
Jacque not only went out of her way to ensure I had a safe and efficient ride to the airport but she made me feel comfortable and made my day with her humor. What a wonderful person! I would come back and stay solely because of her. | 5.0 | Thank you Paul_S_one_and_only, for choosing the Residence Inn Las Vegas Airport for your recent travel needs. We are so proud to hear you had a safe trip traveling with our one and only Jacque. She definitely a hoot and keeps us all smiling throughout the day. I look forward to sharing your feedback with her and the re... |
Gold Elite member who recently stayed here for two weeks. Typical well maintained Marriott property. Quiet room. Ample parking. Great, tasty breakfast selection. Excellent amenities from pool to gym to laundry room. As a person here on business, it is a struggle to leave more than a one star review as I have spent m... | 2.0 | Hello badkinz thank you for your recent stay and for sharing your honest feedback regarding your visit. We are deeply sorry to hear about your internet connectivity issues and sorry to hear the help desk was unable to resolve the issue for you. We know how important it is to be able to get your work done and how frustr... |
Hotel was excellent, nice and clean with great service. Love the layout. Jacque drove us to the airport and was all engaged and talkative to my kids and family. Fantastic and had us all laughing. Certainly an asset to this hotel! | 5.0 | Johnnycakes09 Thank you for choosing the Residence Inn Las Vegas Airport. First off Jacque is always on point and always talkative which is why we love her on our team. She does a great job engaging with guests and I look forward to sharing your kinds word with her and the rest of the team at our morning gathering. We ... |
In this time of Covid excuses, this hotel gives the best, friendliest service possible. I have stayed in many Marriott properties and others in Las Vegas, but this was probably the best experience I have ever had. Thanks to everyone who made our stay comfortable, easy and friendly - we'll be back! | 5.0 | Thank you for choosing the Residence Inn by Marriott Las Vegas Airport for your recent travels. We are very excited to hear that you had the best experience with us and that our staff provided a friendly experience for you. We are very lucky to have a great team that embraces the Marriott culture and enjoys their workp... |
I have been in this Hotel for few weeks now doing business in Las Vegas. The Hotel staff is very friendly and promptly act if you need something. I have had the opportunity to ride to different places in town, Jacque is always willing to drive me where I need to go. She knows the town very well. If one road is busy, s... | 5.0 | We are pleased to hear you've enjoyed your time at our hotel- especially the service you received from our shuttle driver Jacque. We are excited to share your comments with her! Have a Great Day! Amy Trostle |
All front desk staff have been so nice and helpful. Jacque is great, funny and excelente customer service, took me and my friends to get some groceries and was very patient, gave us some tips about nearby places where to go. Thank you all. | 5.0 | We are happy to hear you enjoyed your stay and how our team took great care of you! Thank you for your review. We hope to see you again soon. Have a Great Day! Amy Trostle |
We stayed one night before we left for an early morning flight. Very, very close to the airport and Jacque will get you to your flights! She is professional and fun too. Carlos is great at the breakfast buffet. It was delicious. Staff at front desk are knowledgeable and friendly. | 5.0 | Thank you DWisconsin for choosing the Residence Inn Las Vegas Airport, we appreciate your feedback and glad our amazing team was able to make an impression on you during your short stay. We are so happy to hear you were comfortable in our guest rooms and we hope to have another opportunity to welcome you back when your... |
From check to check out (30 days later) everything was perfect! The front desk, Halee, was able to modify my reservation when I checked in. I had tried to do it online and through the app but I was unsuccessful. Halee did it quickly and with a smile. I requested a couple of feather pillows and Lia had them placed i... | 5.0 | Wow! Thank you JenniferK for such an amazing review of your recent extended trip to the Residence Inn Las Vegas Airport. We are so proud so many of our team members had a great impact on your visit and we appreciate you taking the time to recognize them. We are very lucky to have great team members that embrace the Mar... |
The hotel is very comfortable and clean and the staff were great, especially Carlos at breakfast, he’s a real gentleman and made sure everything was satisfactory! The rooms were very clean and updated as well which makes the stay more comfortable. | 5.0 | JordanT1771 Thank you for choosing the Residence Inn Las Vegas Airport. We appreciate the great review and you for taking the time to recognize Carlos. I look forward to sharing your kind words with and the team. We hope to welcome you back again on your next visit to the area. |
I’ve had the privilege of staying at this hotel for nearly three months for work and my experience so far has been exceptional. The property is clean and well maintained. Like any LV hotel it can get loud at times but the staff and security are quick to respond when alerted. The front desk staff has been amazing at get... | 5.0 | Thank you W3229TCdond for the amazing review about your stay with the Residence Inn Las Vegas Airport. We really appreciate and value your feedback and are so proud that your extended visit with us has been a great one. Thank you for recognizing the staff we are so lucky to have a great team behind us that genuinely ca... |
Sincere (front desk employee) is a fantastic, knowledgable and welcoming front desk employee. A great asset to have at the hotel. Look forward to returning in the future. To have another fantastic stay at the Residence Inn. | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport we appreciate you taking the time to share feedback about your visit and recognizing Sincere. She does a great job during the evening shift welcoming our guest and is super attentive to meeting all their needs. We are so proud to have her on our team, I look fo... |
Kudos to Carlos , who managed the breakfast buffet. He greeted us with a smile and "Good morning, hijo!" daily. He is positive and conscientious at all times. Any employer wants an employee like this. | 4.0 | Thank you rosstB9584AN thank you for taking the time to share comments about your stay at the Residence Inn Las Vegas Airport. We are so happy to hear you enjoyed our breakfast buffet with Carlos. He is an amazing team member and we are so happy to have him here in the mornings greeting our guest and getting them off t... |
Love this location. If you don’t want to be on the strip and are looking for a clean, friendly staffed place to stay, Residence Inn by the Airport is the place. Located next to the Outlet Mall and very close to Bass Pro Shop. My wife and I and our 2 young daughters love staying here. | 5.0 | Thank you 631arnelm for being a loyal guest at the Residence Inn Las Vegas airport. Your feedback is very important to us and we loved that we can be a great location for you and your family when visiting the Las Vegas area. Hope you enjoyed shopping well in town and visiting family and we look forward to welcoming you... |
The. Best. Ever. Staff was friendly and helpful, room was huge, clean and well appointed. 4 week stay was a long time, but no bad experiences. They could mix up breakfast a bit, but what they had was fresh and tasty. COVID housekeeping 2x a week, but very thorough and “just ask” and it would be done. Good restaurant re... | 5.0 | Thank you Kalamazood for your recent stay at the Residence Inn Las Vegas Airport. We are so proud to hear you had a great extended visit with us and we were able to meet all your needs. Glad to hear you enjoyed the pool and breakfast with us as well. We are lucky to have a great staff behind us keeping the hotel in tip... |
My husband is staying at this Marriott for 3 months for pilot training! The staff is so nice, friendly and accommodating. We especially love their shuttle driver Jacque! She is hard working and always is there for you if you need anything! She is so very kind and awesome!!! We will miss her! | 5.0 | Thank you for taking the time to share comments regarding your visit to the Residence Inn Las Vegas Airport. We love hosting the pilots and we are proud to be there home away from home when they are here working. We are so glad Jacque and the staff were able to take of your needs and we hope to welcome the family back ... |
Jacque was my shuttle driver a few times and she was just amazing. She has so much life, fun and spunk in her. Truly a genuine person. Really funny and asked lots of questions which I loved. So much fun to talk to and ride with. She even dance with me in front of the container store! Lots of laughs and twerking lol. Ha... | 5.0 | Thank you andrewpP3020GN for taking the time to share feedback regarding your experience at the Residence Inn Las Vegas Airport. We all loved meeting you and your mom especially Jacque, you were both great guest and I know Jacque enjoyed you as well and was happy to drive for you. Thanks for showing Jacque some dance m... |
I am currently in Vegas for company training, I have been at this hotel for many days. The entire staff is very very friendly the hotel is very clean, breakfast with my friend Carlos is increíble! shuttle service is Awesome!!!!!! Always on time and the best driver in the world Ms JACQUE waiting for me with cold... | 5.0 | Thank you Linata21 for choosing the Residence Inn Las Vegas Airport. Your feedback is super important to us and we are so proud your extended visit with us has been great. We also enjoy breakfast with Carlos he's such a sweetheart and Jacque is a ball of energy and keeps us all smiling. Thank you for taking the time to... |
Outstanding, professional, warm, friendly staff. They go out of their way to make you feel at home. Stay one night with them and you'll want to stay there every time. Thanks for making this feel like a home away from home. | 5.0 | Thank you edswar Texas, for taking the time to share your awesome feedback about your recent stay at the Residence Inn Las Vegas Airport. We are so happy to hear you had a warm welcome and enjoyed your visit with us! We hope to welcome you back for a longer stay the next your traveling to the Las Vegas area. |
The Residence Inn is outside the busy downtown/strip area, and we had a really nice stay there away from the crowds. Our room was very nice, clean, and large, easily accommodating four people. It was supplied with everything we needed. At check in I asked about a ramen restaurant, and the receptionist immediately lo... | 5.0 | Wow! Thank you rpver for the great review and sharing feedback about your experience at the Residence Inn Las Vegas Airport. We are glad to hear you like our location and were comfortable with the amenities provided. We look forward to welcoming you again the next time your in Las Vegas. |
What outstanding service!! From our initial phone call to our check out the staff was outstanding. Breakfast service was great and the cleaning staff did a wonderful job. The favorite of our family, especially our grandkids, was our shuttle driver Jacque. We had 3 trips with her and she was professional, courteous... | 5.0 | We appreciate you Howard S, for taking the time to share comments about your stay at the Residence Inn Las Vegas airport. We are proud to hear you enjoyed the staff service, we have an outstanding team that embraces the Marriott culture and we are happy you got to experience that. Jacque is hoot and we love her energy ... |
I've been staying here for a while for work and this property has been very nice. The staff is great from the airport shuttle, Jackie, to the front desk as well as the guys and gals running the FREE BREAKFAST in the morning. Thanks for making this a comfortable stay! | 5.0 | Thank you arkmm for choosing the Residence Inn Las Vegas Airport as your home away from while traveling for work. We are so glad to hear you had a great and comfortable experience with us and appreciate the feedback about your stay and staff. We are really luck to have such a great group of people that work here I look... |
I flew in early morning on a business trip and was picked up by the lovely Jacque. She is funny, friendly knowledgeable of the area and definitely made me feel welcome. I absolutely recommend her for a great airport pickup, drop off and area suggestions. Thanks Jacque! ✌🏼 Lucy Orlando,FL | 5.0 | Misslucym thank you for taking the time to share feedback about your experience at the Residence Inn Las Vegas airport. We are so happy to hear you had a wonderful experience riding with Jacque and appreciate you taking the time to recognize her. Jacque is a gem and we are so proud she is apart of our team. I look forw... |
Excellent customer service. Goes out of her way every time I see her to assist and take good care of the guests. Always has an upbeat attitude and very dependable. Rooms are clean, breakfast is good. Great location! | 5.0 | Thank you Travelexpert343434 for choosing the Residence Inn Las Vegas Airport for your recent travel needs. We love Jacque and are so happy to hear you had a chance to ride with her and experience what we do every day. We appreciate you taking the time to share your feedback and we hope to welcome you back again soon. |
Great Hotel! Awesome staff, Carlos runs a great breakfast. 5 star hotel with excellent service. The hotel is close to the airport and shopping. Clean rooms, great breakfast and speedy shuttle service, what more can you ask for! | 5.0 | Thank you 789willu for choosing the Residence Inn Las Vegas Airport. We appreciate you taking the time to share feedback regarding your experience and recognizing our amazing team member Carlos at breakfast. We are proud you rate our property and service a 5 star, we really hope to welcome you back again soon. |
We had a very pleasant stay at this hotel, away from crowd and noise. Due to our flight schedule change we extend for another day but stayed only half day. Maria helped us get new towels and picked up trash immediately after extending our stay! The checkin, extension, , stay, breakfast, room size and cleanliness was... | 5.0 | We are happy to hear you enjoyed your stay. Thank you for sharing your feedback. We hope to see you again when you are in the Vegas area. Have a Great Day! Amy Trostle |
Carlos in the kitchen/breakfast area was fantastic along with the front desk and cleaning crew. Great people, clean and quiet place to stay. It is very conveniently located as well. Highly recommend it!! | 5.0 | Thank you for your amazing review and recommendation! We are happy to hear you enjoyed your stay and look forward to seeing you again soon. Have a Great Day! Amy Trostle |
This was a return visit to the residence inn on South Las Vegas Blvd. We like this location due to the proximity to both the airport and the strip. 5 minute shuttle ride to the airport, and a quick taxi to the strip. The other side of the building is a walkway (5 minutes) to the Outlet Mall and great stores, and plent... | 5.0 | Thank you Penny or Steve W glad to have you as a return guest at the Residence Inn Las Vegas Airport. We truly appreciate you taking the time to share your kind words about the property, location and Lucille and the staff. They definitely work hard keeping the hotel in tip top shape ready for our guest and your recogni... |
The hotel was awesome. Breakfast was good and the room was cleaned and spacious. Halee, the desk attendant, helped us and really made us feel comfortable after a long day at the airport. They will be truly blessed. Our flight got canceled and wasn’t leaving until 12am. Check out time is 12pm. They let us stay until 4... | 5.0 | 754alethap, Thank you for choosing the Residence Inn Las Vegas Airport. We really appreciate you taking the time to share feedback regarding your experience. We are so happy to hear you had a comfortable stay and you had the opportunity to join us for breakfast. Halee is amazing at the front desk we are so glad she was... |
Great little hotel tucked in between the outlet mall and a few decent restaurants. The hotel was clean, quiet, and has a dedicated staff. Special mentions to Jackie in housekeeping and Leigh (spelling) at the front desk. The breakfast is good (for a hotel) and they have the best orange juice machine out there. Damian | 5.0 | Thank you DMC R for taking the time to share feedback regarding your most recent visit to the Residence Inn Las Vegas Airport. We are very proud and lucky to have dedicated team members who embrace the Marriott culture and have a strong team bond. Thank you for giving a special recognition to J'leeyah and Jacque, they ... |
Jacque was very accommodating, possessional and personable. Took care of our baggage and the drive to the airport was very smooth. Thank you for the excellent service. Will be using your services again. | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport and taking the time to share comments about your experience. We are so proud to hear you are had a great visit and enjoyed chatting with Jacque on your trip to the airport. She is a gem and we are so proud to have her on our team. We hope to welcome you back ag... |
Overall a nice looking property with friendly help. Great proximity to shopping and the LAS rental car facility. Disappointed in the cleaning operations though. Room was too quickly cleaned as evidenced by hairs on sheets, floor in bathroom fairly dirty, especially under the sink. Found a couple clipped finger nail... | 2.0 | Thank you for taking the time to share feedback about your recent visit. We are very disappointed to hear about your experience and would like to send our deepest apologies. We pride ourselves on ensuring a clean and comfortable experience for all our guest and it seems that we definitely dropped the ball. I have share... |
In late May we began an extended stay at the LAS Airport Residence Inn. We had just been through a very stressful, exhausting and complicated sale/move from our home. The first morning of our stay we were greeted and welcomed by Carlos the breakfast manager - setting a positive tone for our entire stay. Carlos was v... | 5.0 | Thank you MarynN144JN for taking the time to share comments about your experience at the Residence Inn Las Vegas Airport. Thank you for taking the time to recognize Carlos at breakfast, he is amazing and gets all our guest off to the right start each morning with his genuine care and amazing personality. I look forward... |
This was a stay-ca for the weekend, with some family members. We needed to relax & do nothing, which is exactly what we did. I could not have been happier to have chosen this property to do so. I am overwhelmingly impressed with the cleanliness of the entire property. It was a surprise to smell cleanliness(good smelli... | 5.0 | Thank you so much for choosing the Residence Inn Las Vegas Airport. You feedback is super important to us and we appreciate you taking the rime to share your experience with us. We are so proud to hear you were able to relax and enjoy family time with leaving the hotel. Our pool is a great place to enjoy family and som... |
Air conditioning was great! Close to several food options, the Strip, and a large outlet mall. Staff was great. Shuttle service worked out great (I called when I landed and didn't wait long to be picked up). | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport. We appreciate you taking the time to share feedback about your experience. We are very happy to hear our shuttle service was able to meet your needs and look forward to the opportunity to welcome you back. |
staff very kind, helpful and attentive. shuttle bus driver Jacque was great. always working hard and very friendly. mall is close. multiple restaurants to choose from that are walking distance from hotel | 5.0 | Thank you Trucky2021 for taking the time to share comments about your recent visit to the Residence Inn Las Vegas airport. Your feedback is important to us and it's great to hear you enjoyed our amazing staff. We are really luck to have a team that embraces customer service and delivers for us. Thank you for recognizi... |
We stayed as a quick stop connecting flights. Our driver in particular was delightful. Her name was Jacque and she treated us well on a hot day with some cold water and an enjoyable ride. She was fun and dealt with our little kids in a fun manner. The rooms are clean and the hotel presents well | 5.0 | Hello Challa86 thank you for taking the time to share your experience about your stay at the Residence Inn Las Vegas Airport. We are so happy to hear you got to ride with Jacque she is a hoot and we love having her apart of our team. I look forward to sharing your feedback with her and we hope for another opportunity t... |
I think that almost all of us Bonvoy Marriott members (and many others) stay at a Residence Inn (RI) from time to time; I do fairly frequently. Of the many RIs I've stayed at over the years, this one is still my favorite - after my most recent stay (and I'm returning in 2 days!), I was again reminded why this RI is ra... | 5.0 | Thank you KittyChan for taking the time to share your experience about your recent travels to Residence Inn Las Vegas airport. We are so happy to hear all the amazing feedback and are so proud that you had a comfortable and relaxing stay, and you were able to enjoy our hot breakfast buffet. We are so lucky to have an a... |
We stayed here for one night after a late flight before touring the national parks. Thankfully it was a short cab ride from the airport and check-in was quick. Pros: -Large room for our family of 5. -Very clean. -Excellent breakfast with a lot of variety. -As others have mentioned, the shuttle driver, Jacque, is a hoo... | 4.0 | Thank you for choosing the Residence Inn Las Vegas Airport for your recent travels. We hope you had an amazing time visiting the National parks and we're happy we could be apart of such a memorable trip. So glad you had the opportunity to enjoy our breakfast buffet and interact with some of our team members. Your feedb... |
After a 10 day road trip we returned our rental van and went looking for a hotel that offered a shuttle service to and from the airport and rental car facility and this hotel is one of the only ones which saved us around $60 in Uber rides. Jacque was our driver both times and she did an amazing job and was just a good ... | 5.0 | Thank you Joe W for choosing the Residence Inn Las Vegas Airport for your recent visit. We are so happy to hear you were able to utilize our shuttle service and meet Jacque one of our amazing shuttle drivers. She is awesome and we are lucky to have her and many other on our team the embrace the Marriott brand culture. ... |
Jacque picked me up after a rough day with a smile on her face and a cold bottle of water. Thank you for great service Jacque for turning my day around! See you next time! Hope you enjoyed you time off | 5.0 | Thank for Melissa S. choosing the Residence Inn Las Vegas Airport and taking the time to share your feedback. We are so happy to hear you had a great trip with Jacque coming from the airport. We love how she keeps us and our guest smiling. We hope to welcome you back again soon when traveling to Las Vegas. |
Residence inn is the Best hotel in Las Vegas. I would definitely recommend this hotel for vacation or to get away from kids,family, or chill with friends. These two employees Jacque and liyah are the best helpers at this hotel as well, they need they raise lol but back on topic the best hotel for recommendation😌👍🏽 | 5.0 | Thank you Ajalove01 for choosing the Residence Inn Las Vegas Airport for your recent get away. Your feedback is so important to us and we are so glad you got to interact with Liyah and Jacque, they are amazing and we are proud to have them on our team. We appreciate the recommendation and we look forward to welcoming y... |
We booked this based on the reviews. We really enjoyed our stay. It was a couple miles south of the strip, the mall was ride beside us, all sorts of restaurants close-by and it close to the airport. We had a rental car and drove to Grand Canyon West one day, Death Valley National Park one day, Zion National Park one da... | 5.0 | Thank you for choosing the Residence Inn by Marriott Las Vegas Airport for your recent travels needs, we hope you had wonderful time visiting the national parks. We are a go to place for many hikers and families visiting the parks and host a lot of guest who are passing through. We are so proud to hear you had a comfor... |
The parking here was quick and easy to navigate. On top of that Mrs. Jacque saved my butt! Made me calm down, breath and took me to the airport so that I made it on time for my flight. Thank you 🙏🏿💙 | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport for your recent travels. We appreciate you taking the time to share comments about your visit and recognizing Jacque. We hope to welcome you again soon. |
Jacque the shuttle bus driver was super friendly and made the morning drive to the airport super enjoyable. I am so happy to meet friendly people, especially when they are from my home town. I hope to run into her again when I return to Vegas. | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport for your recent travel needs. We are happy you had a great experience with your visit and met Jacque. She is an amazing person and keeps us all smiling. We hope to welcome you back again soon when traveling to the Las Vegas area. |
Hotel was very conveniently located to the airport but the highlight of my day was interacting with Jacque the airport driver. She is a delight and a very positive individual. The lobby was inviting and friendly. rooms were very clean and had all the amenities you would expect from a Residence Inn. | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport. We appreciate you taking the time to share comments about your visit and recognizing Jacque, she is amazing and keeps us smiling. We hope to welcome you back again soon when traveling to the Las Vegas area. |
The staff at this Residence Inn were exceptional, from the professionalism of the front desk to the friendly guy switching out the trash bags in the breakfast area. We truly appreciated the clean and well maintained rooms and common areas - looks great for being 4 years old, I thought it was brand new! The complime... | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport for your recent travel needs. We appreciate you taking the time to share feedback about your stay with us. We are so proud to hear you have an enjoyable visit and you had the opportunity to join us for breakfast. We hope to welcome you back again soon. |
Great experience with this hotel. Jacque gave me a ride to the airport in the shuttle and she was awesome. The front desk manager was also very nice. Will 100% use again. There is a 200 character minimum apparently. | 5.0 | Thank you for taking the time to share feedback on your recent visit at the Residence Inn Las Vegas Airport. We are so proud to hear you had a wonderful experience and interaction with out staff. We hope to have another opportunity to welcome you again. |
We arrived on June 18th in the a.m., jacque our driver was the best! The two ladies on the Desk also great! The hotel was excellent! The hotel had everything we needed, Had an issue with air they fixed it Immediately | 1.0 | Thank you bettypN5625RE for taking the time to share your feedback. We are so proud to hear you had a wonderful stay with us and we were able to meet your needs. Wish we could of done more to earn a 5 rating. We hope for another opportunity to welcome you back in the future. |
My room was fabulous, super clean, staff very friendly..but the staff name Jacque & Silena was super helpful. They made my day & the pool looked remarkable and sparkly. I wanted to get in (I was unable). | 5.0 | Thank you Khas123 for taking the time to share feedback regarding your visit. We are so proud to hear that you enjoyed your visit with us and appreciate you taking the time to recognize me and Jacque. I look forward to sharing your comments with the team and we hope to welcome you back again soon on your next trip to L... |
I’ve stayed here several times. It’s my “GoTo” spot in Vegas. Clean, excellent service, super friendly and courteous staff. Special shout-out to Lucille and Jacque! Great Personality! Awesome place to stay. | 5.0 | Thank you M6617UCchuckc for making us your Vegas Go To spot. We appreciate you taking the time to share feedback about your stay, we are so happy to hear you had another great visit. I look forward to sharing your comments with Lucille and Jacque and we hope to welcome you back again soon. |
All the staff from the van drivers (Jacque and Patrick) to the front desk (Chris) to housekeeping are so professional, helpful and super friendly. It just made my stay that much more enjoyable! The complimentary breakfast was ok. Rooms very clean. | 5.0 | Thank you MCPjetsetter for taking the time to share comments regarding your recent stay at the Residence Inn Las Vegas Airport. We appreciate you taking the time to recognize our team members for all they do. Our staff genuinely embraces the Marriott service culture and I will personally thank Jacque, Patrick and Chri... |
This hotel was great! The free breakfast in the morning had a good selection. I especially loved the waffle maker. Our shuttle driver to the airport (Ms. Jacque) was very friendly and helpful. She answered our questions and was very knowledgeable. | 5.0 | Thank you for choosing the Residence Inn Las Vegas Airport. We truly appreciate you taking the time to share your feedback and we are so proud to hear you had an enjoyable visit with us. Thank you so for recognizing Jacque she does an amazing job keeping our guest smiling on their shuttle rides. |
I have stayed at the Residence Inn Las Vegas Airport numerous times in the last year. I have always felt as if I had been treated like family on my visits, not how my family would treat me, but an imaginary, good family. On my last visit, June 9, 2021, both Jacque and Lucille went above and beyond to make me feel welc... | 5.0 | Thank you jt6900BZ for the wonderful review. We appreciates you taking the time to leave feedback following your recent stay. We are fortunate to have a team in place that takes pride in delivering a memorable experience and genuinely embraces the Marriott service culture. We are so proud we could meet your needs and l... |
Our family of 6 was able to stay here the night before an early morning flight and were so impressed. Not only did they have a room large enough to accommodate our larger family, but they also offered free airport shuttle, early breakfast, and had a great pool for our kids to play in. Our shuttle driver Jacque was espe... | 5.0 | We appreciate you taking the time to share such wonderful feedback about your recent visit Pigtails_Travels. We are so proud we can meet the needs of you and your family and you were able to enjoy our pool and breakfast in your quick visit with us. Thank you for taking the time to recognize Jacque she is amazing even a... |
This was a clean and friendly hotel to stay in. The rooms were immaculate and comfortable to stay in. Jacque the driver for the shuttle was even more amazing! Great customer service and extremely helpful!!! | 5.0 | Thank you Lilliau99 for the awesome review of your recent visit. We are so proud to hear you had a clean and comfortable stay with us and happy we were able o meet your needs. Thank you for taking the time to recognize Jacque she does an amazing job keeping our guest smiling throughout their visit. |
Jacque was our first contact with the property when we started our month-long extended stay. She made us feel welcome and at home from the first day until the last. Jacque was always happy, smiling and wished us a great day, no matter how busy she was. She and others on the staff worked hard to keep the property immac... | 5.0 | Thank you for the awesome review wangot386! We appreciate that you took the time to leave feedback regarding your experience and thank you for allowing us to accommodate you on your visit to Las Vegas. Our staff genuinely embraces the Marriott service culture and I will personally thank Jacque for a job well done. We h... |
Jacque was so nice and prompt on everything. Great hospitality. The car ride was great being she gave us information for coming back also...love it that she was smart about us getting back home safe after our trip. | 5.0 | Thank you reniecef for choosing the Residence Inn Las Vegas for your recent trip. We are so happy to hear that Jacque was able to meet your needs and take care of your trip to the airport. We are lucky and proud to have passionate team members that deliver Marriott standard of service. We look forward to welcoming you... |
First off Jacque vibe was soo good and she had good conversation I loved her I actually forgot that I was getting dropped off lol I will most definitely come back just for the shuttle rides great job Jacque | 5.0 | We appreciate you tasjavael for taking the time to share feedback about your recent stay with us and trip with Jacque. She brings in good vibes and positive energy everyday and we are so proud and lucky to have her on our team. I look forward to sharing your feedback with Jacque and the rest of the team. see you next v... |
Clean, responsive to needs, quiet, close to strip and dog friendly! Comfortable! Would definitely advise staying here! Lovely pool, totally clean, highly recommended! Friendly and helpful. Everything worked well. Comfortable beds. Had everything we needed. | 5.0 | Thank you Wcrgray for the awesome review. We are so happy to hear you had such a great stay with us and that the hotel and staff were able to meet all your needs. We are lucky to have such an amazing team behind us to help make our guest stay memorable. We hope welcome you back again soon. |
Our stay in May 2021 was a very good and relaxing experience. We had a comfortable room that had everything you need for a trip. The staff was excellent. We had several front desk attendees and they were all very helpful and accommodating. We also got to know some of our floor staff mainly Jacque and Sylvia. They were ... | 5.0 | Thank you jimsanstbl for taking the time to share such amazing comments about your stay. We are so pleased to hear you had a wonderful stay and you were able to relax and enjoy our pool. Thank you as well for taking the time to share comments about our staff, we are so lucky and proud to have a great team behind us, Sy... |
Jacque, and the entire staff here at this location were GREAT!!!! ... Loved great conversation and extremely helpful. The breakfast was hot and outstanding, and everyone here seems to 100% enjoy taking care of the customer! | 5.0 | Thank you for the awesome review pmdcjoe! We are fortunate to have a team that takes pride in delivering a memorable experience and I appreciate you taking the time to acknowledge their efforts. I will be sure to share your feedback and personally thank them for a job well done. We are thrilled that the staff, service ... |
Jacque was funny, personable, and made it so enjoyable to ride to the airport. We parked our car at the hotel to fly out but did not stay at the hotel. Our experience with the shuttle staff Jacque was pleasant and she was able to get us there safe with great conversation! | 5.0 | We appreciate you taking the time to share feedback Sydneyd889! Jacque is amazing and does a great job keeping our guest smiling well she drives them to and from the airport. We are so proud to have her on our team and I look forward to sharing your comments with her. |
Jacque drove my family and I to the airport, and she was super hospitable and funny! She talked to us about our travel plans, gave us things to do there, helped us with our bags, and got us there safely. | 5.0 | Thank you for the wonderful feedback 943shaed! Jacque is a tremendous asset to our team and we appreciate you taking the time to acknowledge her service and efforts. We know that you have many choices in hotel accommodations when traveling and we are thrilled that you chose us. We hope to welcome you back in the future... |
I had the opportunity to ride with Jacque who is absolutely amazing the biggest heart and her attitude is phenomenal she said she's new but she seems like she fits right in , Thanks for the laughs, I will definitely be back again | 5.0 | We appreciate the great feedback 16calvinh! Your words to describe Jacque are perfect - she is phenomenal! She embodies everything we look for in a teammate and she has been a great addition to our outstanding team. We know you have many choices when selecting hotel accommodations and we are thankful that you chose us.... |
This hotel is close to the airport and the strip. The staff was incredibly cheerful and friendly. Especially Jacque the shuttle driver! She was helpful, informative, and hilarious. I really enjoyed my rides with her. | 5.0 | Thank you for the wonderful review U204EUlaurab! We appreciate the opportunity to accommodate you and are pleased the location and staff met your expectations. We all agree that Jacque is helpful, informative and hilarious and, as our newest team member, has been a welcome addition! We hope to welcome you back in the f... |
Was here for a few days on business. Great property and the staff really takes care of you. Breakfast is great for what it is. Shuttle driver Jacque is very personable and does an excellent job! Would definitely recommend this hotel. | 5.0 | Thank you for the awesome review ryanjQ7205QN! We appreciate you taking the time to leave feedback regarding your experience. Jacque has been a fantastic addition to the team and I will personally thank her for a job well done. Thank you for acknowledging her efforts. We look forward to welcoming you back when future t... |
This Residence Inn location is a jewel in the desert. Courteous staff, beautiful ambience and my Shuttle driver Jaque...she handles that shuttle in crazy traffic like a boss. Thank you all for providing the highest level of service. | 5.0 | What an awesome review heatherd921! Our team takes pride in delivering a memorable experience and they genuinely embrace the Marriott service culture. I am thrilled to learn the service met your expectations. Jacque is the newest member of the team and has been a great addition. Thank you for allowing us to accommodate... |
We love you Jacque every now and then you run into people that are high on life and brighten your day, just keep being who you are I appreciate our interaction. they dont make them like you any more, she is a jewel to the service industry | 5.0 | We appreciate the wonderful review reza m! Thank you for taking the time to recognize the service and interaction that Jacque provided. Her personality is infectious and she embodies everything that hospitality should encompass. Thank you for sharing the kind words and for allowing us to accommodate you. Regards, |
Last minute flight booking. Needed a quick close location near the airport to park my car. The front desk was super helpful and able to quickly check in my car. Jacque, the shuttle driver, was able to quickly get me to the airport. She was great and super funny. | 5.0 | Thanks for the fantastic review Christraveler2121. We are pleased to know that the accommodations and location met your needs for your last minute flight. Jacque embodies everything that we look for in an associate - friendly, funny, engaged and hospitality driven. It's great to know she got you to the airport quickly,... |
If you want an affordable, clean, perfect place to stay with a family- look no further. The staff is super helpful and friendly. Sylvia and Carlos made breakfast a breeze. Adrian, Daisy, Lucille, and Chris were top notch at the front desk. Stay in the two bedroom suites and spread out, enjoy a straight shot drive to t... | 5.0 | Wow - what an awesome review 745ericae! I am blessed that I get to work with the great individuals you mentioned in your comments. Each of the team members you mentioned has incredible talents and personalities that allow us to deliver exceptional service and create personal relationships with the guests who allow us t... |
After a long & delayed flight, I checked in the Residence Inn #697 north elate at night. the staff (specifically Jacque) took care of me while I was in town for a family memorial. They helped in every capacity and I really appreciated that! I love the staff and will be back! Brandt Smith | 5.0 | Thank you for the awesome review 625brandts! We appreciate that you took the time to leave feedback regarding your experience and thank you for allowing us to accommodate you on your visit to Las Vegas. Our staff genuinely embraces the Marriott service culture and I will personally thank Jacque for a job well done. We ... |
Jacque was as helpful and friendly as someone could possibly be. My stay in general was pleasant there but Jacque is incredible!! Apparently I have to use 200 Characters so I’m thinking this sentence should cover it. | 5.0 | Thanks for the fantastic review X4565YMadamn! Jacque is the newest member of our team and has been an awesome addition. I agree that she is as helpful and friendly as someone could be and we appreciate you taking the time to leave feedback about your interaction with her. She takes pride in delivering a memorable exper... |
The staff was very friendly and helpful. Hotel is in a safe, quiet neighborhood. Rooms were very clean and nice. Hot breakfast was very good. Great value for the stay. I would definitely stay here again. | 5.0 | Thank you for the wonderful review OhioTrav42! We know that you have many options when making hotel reservations and we appreciate that you chose our property. Our team will be thrilled to hear your comments and we appreciate you taking the time to recognize their efforts. We hope to welcome you back for all future tr... |
The staff were all incredibly friendly! They did such an excellent job of welcoming us in every way possible. Also, the shuttle service was prompt, safe, and accessible. My shuttle driver, Jacque, was awesome. She was so friendly for the whole drive and helped me with directions once we got to the airport. Overall, I w... | 5.0 | Thank you for the wonderful review kynzphil! We are fortunate to have a team in place that genuinely embraces the Marriott service culture - thank you for acknowledging their efforts. Jacque in particular has been a tremendous addition to the team and I will personally thank her for a job well done. We are thrilled tha... |
We chose this RI as a central spot to many hiking locations (Red Rock, Valley of Fire, Sloan Canyon, Mohave Preserve) for a week of hiking. This place was perfect in every way. Access to good restaurants, shopping, airport. And, it didn’t feel like an “airport hotel”. The staff was spectacular, room was spotless, Covid... | 5.0 | Thank you for the awesome review 380willf! The nature in the Las Vegas area is absolutely breathtaking once you venture away from the glitz and glamour of the Strip and we are thrilled that you used us as a base camp during your vacation. I agree that Carlos is a rock star and sets the tone at breakfast for a great day... |
Our first time in Vegas heading to the Grand Canyon, we checked in after midnight and were so pleased with our clean and spacious room. Literally 4 minutes from rental car center, we easily found the hotel and parking spot. The bedding and pillows were super comfortable, everything is brand new, and the Covid accommoda... | 5.0 | Wow - what an awesome review Jerseyshoregrl4life! Thank you for taking the time to leave feedback regarding your recent stay. We are thrilled that the accommodations, amenities and location met your needs. Our staff will be ecstatic to hear your comments and I will personally thank the team for a job well done. We not ... |
An excellent crew all the way around!! Manager Shaun, housekeeping, front desk, and BIG Double thumbs up to the kitchen crew!! serving one out of time GREAT effort and let's not forget the crew at the pool sanitizing every time the pool has been used! Thank You All. | 5.0 | Thank you for the awesome review josearmandod2021. We appreciate the feedback and the opportunity to host you during your recent visit to Las Vegas. We are fortunate to have a team in place that genuinely embraces the Marriott service culture and we are thrilled that the service and standards met your expectations. We ... |
Simple review -- exceptional hospitality, entire facility exceptionally maintained and location allows for easy access to Strip, Airport and numerous restaurant choices. Covid protocols in place and being adhered to with reservations being taken for Gym use and rooms are in super shape. Wifi fast and parking free w/n... | 5.0 | Thank you for the great review Dean F! We value your continued loyalty and appreciate the opportunity to be your 'home away from home' when traveling to Las Vegas. We have a team that takes pride in delivering a memorable experience and I am pleased to know that we continue to meet your expectations. We look forward to... |
As a Marriott Platinum Emeritis lifetime member, I am always on the lookout for exceptional service. Carlos, the team member serving breakfast was very impressive. We watch him interact with serveral guests, and for each one he quickly developed a friendship. I could not help but contact Lisa the property manager a... | 5.0 | We are delighted to hear you enjoyed your stay and about the exceptional service you received. Thank you for taking the time to share your experience. We are excited to share your comments with our hotel team. We look forward to seeing you again when you are in the Vegas area. Have a Great Day! Amy Trostle |
I had the pleasure and privilege to stay at the Residence Inn-Airport here in Las Vegas. Lucille Genato and her Very Warm & Friendly Staff are ALL AMAZING! Best part this property is conveniently located where everything you need is is one place; Restaurants, Shopping, Nali Salons, etc. I will Most definitely stay h... | 5.0 | Thank you for such a wonderful review GrandTour548314! We are thrilled that the accommodations and location met your needs. I couldn't agree more about how much of an asset Lucille is to the property. She, and the rest of the staff, are what make our hotel so special and I appreciate you taking the time to acknowledge ... |
We stayed here for an overnight before a flight out of LAS and because of their long term parking option. Everything went as planned. The manager reached out to us via email to thank us for our stay and ask if they could have done anything more to make our stay more comfortable...in a word, no. Our stay was great, clea... | 5.0 | Thank you for the wonderful review G7681AXkristenh. I appreciate you taking the time to leave feedback regarding your experience and am pleased to learn that the accommodations and parking options met your needs. We hope to welcome you back when future travels bring you to Las Vegas. Safe travels! Regards, |
This is honestly the best Residence Inn – or any hotel for that matter – that you will ever enjoy (and take it from a retired couple who do 140+ nights on the road each and every year)! It is spotless. The staff is so helpful you might mistake them for friends or relatives. The fitness room (by appointment) has it a... | 5.0 | Thanks for the fantastic review MMPJMH! We appreciates you taking the time to leave feedback following your recent stay. We are fortunate to have a team in place that takes pride in delivering a memorable experience and genuinely embraces the Marriott service culture. I'm sorry that I didn't have a chance to personally... |
Clean, comfortable and quiet hotel. Well located. Well-trained polite and responsive staff. Great stay. Safe, well-lit parking area. Lots of reasons to like this place. Many breakfast and dinner options in the immediate area. | 5.0 | Thank you for the great review Stephen S. We appreciate the opportunity to host you on your visit to Las Vegas during these unusual times. We are thrilled that the staff and accommodations met your needs and hope that we can continue to be your hotel of choice for all future travels to the area. We look forward to welc... |
I stayed at this location for 5 weeks and the property is located within walking distance to a mall and to many restaurants, the amenities at the property are phenomenal , Lisa and her staff ( Carlos, Adrian, Elisabeth, and countless others), were extremely helpful and quite accommodating, I have stayed at other Marrio... | 5.0 | Thank you for the review! We are happy to hear that we were able to provide you with an enjoyable stay. We are looking forward to your next stay with us. Have a great day! |
The Residence inn Las Vegas airport was a perfect spot for our family trip. The Marriott service was top notch and the extra precautions for cleanliness and friendly staff were appreciated. My kids enjoyed the sack breakfasts! | 5.0 | Hello BlakeG701, Thank you for the awesome review. We are so happy to hear that your stay went great for you and your family!! During these changing times, it is great to see that the kids enjoyed breakfast. Please come back and stay with us again soon! We look forward to having you and your family for a future stay. |
Hotel is new and staff is great and the rooms are more than adequate. Plenty of restaurants and outlets near by. Also some neighborhood streets nearby that are ok for exercise. The shuttle from the airport is key and they sent a Uber for me if the shuttle wasn’t running. | 5.0 | Hello justins056820S, Thank you for the great review and we are so happy to hear that you had a great stay! We hope to see you return to Las Vegas soon and welcome you back for your next visit. Safe travels always!! Lisa DuPere |
I travel frequently for business and leisure and stay in Las Vegas often, almost always in Marriott properties. I initially made my reservation at a nearby TownePlace Suites near T-Mobile Arena, but because that location was closed temporarily my reservation was changed to this Residence Inn. While I was initially not ... | 5.0 | Hello jchrisbrown71, thank you for the amazing review and the staff was so pleased to see you back over the 4th of July weekend. I will share your review with our team. We do apologize for the last minute change of relocation. Our TownePlace Suites is now open again. We value our guests and happy to hear that you had a... |
I have 2 jobs and work long hours,so When me and my daughter's decided to get out of California just to get away,my daughter's chose Vegas and when I was searching for hotels I came upon this property,which became our preferred property,the rooms are spacious and have a full kitchen,some even have an oven which in my c... | 5.0 | Thank you for the awesome, in-depth review M3216SJsantiagom! We are fortunate to have a team in place that genuinely embraces the Marriott service culture and I appreciate you taking the time to acknowledge their efforts. Rony, Lucille, Antonio and Andrew in particular will be thrilled to hear your remarks and I will p... |
Loved my stay despite the restrictions due to Covid19. I love Marriott hotels. Yours did not disappoint. The best thing about a good Marriott is the smell of the lobby. It sets the tone for the visit. Your staff was friendly and helpful. Your take away breakfast was great. Room was spacious and clean and quiet. Would... | 5.0 | Thank you for the great review 512Kim21! We are thrilled that the staff, location, accommodations and amenities met your needs. We appreciate your feedback and hope to welcome you back when future travels bring you to the area. Regards, |
I have traveled and frequently stayed in hotels for decades. I prefer Marriott hotels and this hotel is one of the best! Great customer service and quality rooms make this hotel a must stop for any weary traveler! | 5.0 | Thank you for the awesome review donnythree! We are fortunate to have a team that takes pride in delivering a memorable experience. I will be sure to share your comments with them and thank the team for a job well done. I appreciate you taking the time to acknowledge their efforts. We hope to welcome you back for all f... |
Booked this hotel before flying home after a great trip to Zion/Bryce. Booked it partly for the nice looking pool... which my kids were really looking forward to. Arrived and was told that the pool is ‘fully Booked’ for the night. Apparently, due to COVID, they are limiting the number of guests who can access the poo... | 2.0 | Thank you for the feedback regarding your recent stay jasperdoggy. We take pride in delivering a memorable experience and I apologize that we fell short of meeting your expectations. As you outlined in your comments many of our amenities have been amended to ensure that we are providing a safe, secure environment for a... |
The staff was very helpful with ideas on things to do since the Casios were still closed and were to go eat. Everyone was friendly and always had a smile on their face. We are going to stay here again | 5.0 | Thank you for your excellent review and recommendation! We appreciate your feedback and look forward to seeing you again soon. Have a Great Day! Amy Trostle |
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