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We chose to stay at this hotel as we wanted to visit Las Vegas at the start of our three week holiday but didn’t want to be in the middle of the action. The staff are so welcoming and friendly and nothing is too much trouble for them, particular mention to Lucille and the gentleman whose name I didn’t get who were on d... | 5.0 | Thank you for the great review LW54! We are fortunate to have a team that genuinely embraces the Marriott service culture and takes pride in their hospitality. Lucille, in particular, will be thrilled to hear your remarks. She is a tremendous asset to the hotel and has a bright future with our organization. Enjoy the r... |
The Hotel is Clean and Comfortable, but beyond that, the General Manager, Shaun Vincenti, has created a culture among the Staff that I have not experienced at any other Hotel. They go out of their way to be welcoming and attend to your every need. We have stayed 4 times and this last time we had to deal with a medica... | 5.0 | Dear Mr. Connelly, Thank you for the kind words on such an amazing review that you have provided. We are pleased to know from you that our staff attended to your needs and were able to help. We appreciate your loyalty staying with us and we look forward to your return visit. Safe travels. Sincerely, |
I spend 100 nights a year in Marriott hotels and this hotel by far has the friendliest staff. Even the service person topping off the coffee decanter at breakfast stop to say good morning and have a nice day. The room was spotless. Front desk staff was polite and efficient. Shuttle bus driver went out of his way to ... | 5.0 | Wow! What a fantastic compliment brianrK2496JT! We are humbled but proud to hear your remarks. We believe that the simple concept of friendly people and clean accommodations make for a remarkable experience and your feedback echos our belief. Thank you for the kind words and valuable feedback. We appreciate your loyalt... |
Road Warriors need a place that is fast, clean and quiet to work and recharge! The staff here was super, the facility sparkling and it was quiet all night! Convenient to the airport and the Las Vegas strip, this RI was UBER easy to get where I needed to go. I love to walk and there are several great restaurants availab... | 5.0 | Thank you for the stellar review Aransas! We are thrilled that the staff, accommodations and locations met your needs to ensure an opportunity to work, rest and recharge. Our team will be excited to hear your comments and we appreciate you choosing us to be your 'home away from home'. We look forward to welcoming you b... |
We really enjoyed our stay at the Residence Inn Las Vegas Airport. The staff was very friendly, the rooms were clean and the beds were super comfy! We had been on a two week road trip and had lots of good healthy food left over and the staff was very kind in finding a place that we could give it away so it didn't go to... | 5.0 | Thank you NikeleW for the wonderful review. We are pleased to hear from you that the staff, rooms and hotel met your expectations and provide you with a memorable experience. Also that we were able to assist with your food items. We look forward to your return visit in the future!! Sincerely, |
I had a very good experience at this hotel last week. The hotel is new(ish), about 2 years old. Check-in was quick - I used the mobile check-in on the Marriott app. The gentleman checking me in was kind enough to try to teach me how to use the electronic key on my phone, but it worked only once. I always get the key... | 4.0 | Thank you for your review. We are pleased to hear that we met your expectations and that the staff was able to assist you with the check-in process. We apologize for your wait at the airport between terminals but unfortunately, the airport only has permitted us to drop off guests at Terminal 1. We appreciate your loyal... |
The hotel itself is new from what the employees were saying, built in 2016. It is very clean, elegant and overall a fantastic hotel to choose for accomodation when staying in Vegas. It is away from the noise of the strip, but only a 7 minute drive to be at the center of the attention. The hotel staff where phonemnael I... | 5.0 | Thank you for the fantastic review Stephen E! We appreciate the feedback and the staff will be thrilled to hear your remarks. We are fortunate to have a team that is passionate about delivering a memorable experience. We look forward to welcoming you back in the future and hope that you enjoy the remainder of your time... |
Hotel is located just off the southern strip. Easy access to all the casinos but away from all the hustle & bustle of the strip itself, if you like a little slower pace. Plenty of free parking. Convenient shopping close-by. Hotel has shuttle to and from the airport. Staff SO friendly and helpful! Room very comfortable... | 5.0 | Thank you for the great review Suzanne L! We are pleased to learn that we are everything that you would expect from Marriott and we are thrilled that we met your expectations. We like to say that we are close to the attractions without the distractions and your review mirrors that perfectly. We hope that we will contin... |
I have stayed at this Residence Inn 3 times now and each experience was exceptional. The rooms are always clean. The staff is always nice and wants to please its customers. The front desk gets me anything I need and makes us feel at home. The Cooks who stock for breakfast are willing to give me items from the back if t... | 5.0 | Thank you for the detailed review rebecca a! I appreciate you taking time to leave feedback for other travelers heading to Las Vegas. We are fortunate to have a team in place that takes pride in delivering a memorable experience and they will be thrilled to hear your remarks. We hope that we will continue to be your ho... |
Upon arrival, we enjoyed the evening food cause there was no time to go anywhere else. It was adequate and great to save time. The room was well appointed with everything you'd need to be staying longer term, but I was just there for an early morning flight. I took a cab that was prompt and it cost around $20. | 4.0 | Thank you for the review plezzka L. We are pleased that our evening social, The Mix, met your needs and that you found the accommodations well appointed. We know that you have many choices when choosing a hotel in Las Vegas and we appreciate the opportunity to be your 'home away from home'. As we strive to deliver exce... |
When traveling with our kids, we typically try to stay at Residence Inn's, and this particular property was one of the best we've ever stayed at. I'm not sure how new the hotel is, but the rooms were very clean and modern. We checked in in the evening after a long day of traveling and Chris at the front desk was fant... | 5.0 | Thanks for the great, in-depth review Pieperjm! Chris will be thrilled to hear your remarks and I will personally thank him for a job well done. We are excited to learn the accommodations, amenities and service met your needs. As a Platinum Elite Marriott Reward Member we understand that you have many choices when maki... |
We stayed October 26th in a two bedroom suite, Everything was excellent! The prompt shuttle at the airport was driven by a pleasant, informative gentleman who offered free shuttle service to the strip, car rental, grocery store and town square. From minute we checked in to when we checked out, we were greeted by th... | 5.0 | Thanks for the great review randkb! We are fortunate to have a team in place that takes pride in delivering a memorable experience and genuinely embraces the Marriott service culture. We are pleased that the accommodations, amenities and staff met your needs. We hope to welcome you back in the future! Regards, |
We had a great stay at this Marriott! The rooms were clean and nice, the breakfast was delicious, the service amazing and the complimentary shuttle was so convenient! Mark the driver made our stay with his friendliness and flexibility. We saw the BSB concert and Michael Jackson One show. I would highly recommend both.... | 5.0 | Thank you for the wonderful review Melissa H! Mark is a tremendous asset to the team and will be thrilled to hear your feedback. I will be sure to personally thank him for a job well done. We can't wait until we have the opportunity to welcome you back. Regards, |
We were in town as part of a larger trip to the Grand Canyon, and found the hotel to be: impeccably, with nice new rooms and great facilities. There was a good (free!) breakfast, free parking, and a perfect location - close to the airport, strip, downtown, etc., Most importantly, we found a friendly and helpful staff (... | 5.0 | Thank you for the great review Katherine M! We are fortunate to have a team in place that takes pride in delivering a memorable experience and they will be excited to learn of your comments. We appreciate the opportunity to accommodate you and are happy that the room, amenities and location met your needs. We hope to w... |
Dear Traveler: I found a hidden gem in Las Vegas. Residence Inn by Marriott Airport is a great place to stay. It says airport but it is still 3 miles or so away. You don’t hear the noice of the planes. First off this is the best Residence Inn I have ever stayed at! (I’m a Platinum for Life status)The rooms have be... | 5.0 | Thank you for the fantastic review Roy M! We are thrilled that you found our 'hidden gem' and appreciate you taking the time to leave feedback on your stay. We value your loyalty as a Platinum for Life Marriott Reward member and are humbled that you find us to be the best Residence Inn you have ever stayed with. We hop... |
We checked into this hotel after driving all day. Staff was very welcoming and even had our room ready early. The mixer in the lobby was so nice and the hamburgers were great. The room was so clean and comfortable we hated to leave the next morning. Close to the airport with a shuttle to take us there. Also a shuttle t... | 5.0 | Thank you for the great review Janet J! We appreciate the time and feedback provided to travelers such as yourself that are heading to Las Vegas. Rosa will be excited to hear your comments about the hamburgers and I will personally congratulate her for a job well done. We look forward to welcoming you back when future ... |
After arriving in Las Vegas, getting luggage, rental car, it was approximately 1:30am when, after less than a 5-10 minute drive, we arrived at this oasis. The nicest man checked us in, expeditiously, offered us a welcome beverage or points (Marriott Elite member privilege). First thing I always do, tired or not, is l... | 5.0 | Thank you for such a wonderful, in-depth review. We like to say that we are 'close to the attractions without the distractions' and I believe that your feedback echoes that nicely. We hope to welcome you back in the future - hopefully for a longer stay that allows you to enjoy the pool - when travels bring you back to ... |
We were very pleased with this hotel. The rooms are very nicely designed with a kitchen, sitting area, and good-size bathroom. It’s a short walk to the Las Vegas Outlet Mall and nearby restaurants. There is an airport shuttle too. | 5.0 | Thank you for the review DebbsDebbs! We appreciate you taking the time to leave feedback for other travelers and are thrilled that the location and accommodations met your needs. We hope that we will continue to be your hotel of choice when traveling to Las Vegas and look forward to welcoming you back soon! Regards, |
Stopped to sleep ok Vegas on our way home from Anaheim CA. Absolutely loved our 2 room suite! The shower was interesting with it not closing though. Because of course, all of the hot steam escapes, so I wasn't a huge fan of that. My twins said it was one of the best places we've stayed. They really enjoyed the pool, no... | 5.0 | Thank you for the review ctr914! I will share your feedback regarding the shower design with my development team. I certainly understand your frustrations in regards to the hot steam escaping and appreciate you taking the time to bring this to my attention. That being said, we are thrilled that you will continue to all... |
I have stayed all over Vegas and this place is the best. The manager , Shaun, is all over the place checking to make sure his visitors are happy. The staff and shuttle drivers are just as great. Breakfast is included and well stocked and the pool area is clean and never crowded. Many affordable places to eat close by i... | 5.0 | Thank you for the fantastic review Dnline! We are thrilled that you find us to be 'the best' in Las Vegas. We take pride in delivering a memorable experience and we appreciate the in-depth review of our accommodations and amenities. We look forward to welcoming you back when your travels bring you to Las Vegas. Regard... |
Residence Inn Las Vegas is an A+ place to stay! Loved my room! The Inn is clean and everyone is friendly and professional, modeled by Lucille who checked me in. I felt so welcomed and comfortable. The positive and happy attitude of employees are good indications of the great leadership under Shaun Vincenti, who I'm for... | 5.0 | Thank you for the fantastic review Emerita D! I will be sure to share your feedback with our team and celebrate our accomplishments. We are fortunate to have a team in place that takes pride in delivering a memorable experience and they will be thrilled to receive your feedback. I will personally thank Lucille, Judy an... |
Stayed here three times in the past year for business, keep coming back because of cleanliness, comfort, good breakfast, but most of all because of the amazing customer service and friendliness of the entire staff. They truly go above and beyond in this regard. Even with all that a standout was one of the drivers, M... | 5.0 | Thanks for the awesome review Adam E! Mark is going to be thrilled to hear your comments and I will personally thank him for a job well done. We are fortunate to have a team that takes pride in delivering a memorable experience and genuinely embraces the Marriott service culture. We appreciate your continued loyalty an... |
I highly recommend the Residence Inn Las Vegas Airport. Just a short drive with take you to the heart of the Strip and all of the exciting things that Las Vegas has to offer. Then, when you are ready to wind down, a calm oasis welcomes you. Quiet rooms, friendly staff, free parking and breakfast included. Where else ar... | 5.0 | Thanks for the great review applexyz! We are thrilled that you found the location, accommodations and amenities met your needs while traveling in Las Vegas. We hope that we can continue to be your hotel of choice and appreciate the opportunity to be your 'home away from home'. We look forward to welcoming you back in t... |
2 night stay with a special business meeting. Room is very nice suite and meeting room is good for small..less than 20 people. Very good communication from staff including booking and arrival. Property has a nice pool area. | 5.0 | We are delighted to hear you enjoyed your recent stay with us and that our team took great care of you! Thank you for you review. We hope to see you again when you are in the area. Have a Great Day! Amy Trostle |
Booked this as a transit hotel for a couple days to explore Hoover Dam & transit onwards to Grand Canyon. Loved the fact that this is off the strip, very close to the airport, and the hotel arranged for a Lyft/Uber in lieu of the shuttle that wasn't operational for the first night that we checked in. Staff was friendl... | 5.0 | Thank you so much for taking the time and sharing your thoughts about your stay. I will be sharing this amazing feedback with my team to celebrate. We hope to see you on your next trip back to Vegas! |
This hotel is really clean and nice, with a beautiful pool. Lucille, at the front desk, did an excellent job making my family and I feel welcome. We will be staying here again, for sure, when we come to Vegas. | 5.0 | We are happy to hear you had a great stay at our hotel. Thank you for your review and recommendation. We look forward to seeing you again soon. Have a Great Day! Amy Trostle |
Booked last minute at Residence Inn after waiting for the shuttle that never came from the hotel I'd booked earlier. Arrived harried and frustrated, and was greeted by the shuttle driver, management, and staff with warmth and hospitality. The room was huge, the snacks were delicious. It was a short stay, but exactly wh... | 5.0 | Good Afternoon, Thank you so much for taking the time and sharing your thoughts about your stay. I will be sharing this amazing feedback with my team to celebrate. We hope to see you on your next trip back to Vegas! |
Tittle is not mine but my teenage son, but he is right incredible, guess being in vegas helps but the welcome was amazing, the room massive, everthing perefect and at a great price. Will book here again if we get back Vegas | 5.0 | Good Afternoon, Thank you so much for taking the time and sharing your thoughts about your stay. I will be sharing this amazing feedback with my team to celebrate. We hope to see you on your next trip back to Vegas! |
this is a great residence, very convenient for the airport and not too far from the strip. If you are going for Grand Canyon trips - this is an easy last pick up. Rooms are spacious, well furnished, clean and pleasant. Fantastic breakfast included in the price too. Shuttle from the airport is handy. They recongnised Pl... | 5.0 | Good Afternoon, Thank you so much for taking the time and sharing your thoughts about your stay. I will be sharing this amazing feedback with my team to celebrate. We hope to see you on your next trip back to Vegas! |
This was my 4th time staying at this hotel. I like the location, close to the strip but away from the traffic. Free parking is available. The hotel is clean although this visit I noticed that used bedsheets and towels from the guest rooms are left in the doorways (outside hallway) of the rooms. I’m guessing it gets pic... | 4.0 | We are happy to hear you always enjoy your stay with us. Thank you for your review and recommendation. We look forward to seeing you again soon. Have a Great Day! Amy Trostle |
During my road trip around the West coast I have never experienced such a customer dedication as at the Residence Inn Las Vegas Airport. Forget about the impersonal experience of the mega hotels on the famous Vegas’ Strip. Here all the personnel really cares about their customers and everyone will try to do their best ... | 5.0 | Good Afternoon, Thank you so much for taking the time and sharing your thoughts about your stay. I will be sharing this amazing feedback with my team to celebrate. We hope to see you on your next trip back to Vegas! Thank you, Nicholas Rosenberg Assistant General Manager |
We stayed here and discovered dog poop hidden behind a small dresser. We told the manager about this and he acted like “What’s the problem?” They moved us to another room but before we moved our stuff over, we decided to inspect the room and found more dog poop in that room as well. We complained again and asked for a ... | 1.0 | We are sorry to hear about your experience at our hotel. We take matters like this very seriously and will address this with our hotel team to ensure this is corrected. We appreciate your feedback. Have a Great Day! Amy Trostle |
Lights here while on a business trip. the hotel is okay. Staff was very good but noise from room to room was atrocious. Also I had lots of problems with very slow internet. The location is excellent for where I need to be, so I may give it another chance. | 3.0 | We are sorry to hear about your experience at our hotel. We take matters like this very seriously and will address this with our hotel team to ensure this is corrected. We appreciate your feedback. |
The staff was very personable and professional, the room was in excellent condition (and spotless), and everything was perfect. I asked about fresh fruit when I checked in (late) and the front desk staff went out of their way to accommodate me. I picked this property because of the location but I will likely stay with ... | 5.0 | Thank you for the fantastic review Robert G! We appreciate you taking the time to leave valuable feedback to other travelers about your experience at the Residence Inn Las Vegas Airport. We know that you have choices when traveling and we want to thank you for allowing us to accommodate you. We look forward to welcomin... |
Almost everything about this hotel impressed me. It is extremely well-run. Marriott hotels are generally good but this one was even better than I expected. First and foremost the staff is exceptional - starting with Shaun who checked us in, the other charming receptionists, the 2 wonderful shuttle drivers we met, th... | 5.0 | I am humbled to read your review KerryBorn and want to thank you for taking the time to leave such detailed feedback regarding your stay. We like to say that we are 'close to the attractions without the distractions' and your review hits the nail on the head. We are fortunate to have a team in place that takes pride in... |
We were on a road trip to Oregon and we stayed here our first night heading north; because we had such an enjoyable stay, we also stayed here our last night on our way home. The rooms are great and the amenities are as well. The bed was super comfortable and we loved having the full kitchen. It had been 20+ years sin... | 5.0 | Thank you for the awesome review JanH59!! We appreciate the opportunity to accommodate on your travels across the western part of the United States! We are thrilled that you found the rooms and amenities met your needs and hope that it isn't another 20+ years before you visit Vegas again. When you do return, we hope th... |
Property is in great shape, with a very helpful staff. Nice pool area, workout area and lounge area to relax. Great location, next to the Premium Outlets/restaurants, just south of the strip (15 mins) on Las Vegas Blvd. 5 mins to the airport/rental car drop off. Shuttles to Mandalay Bay. This is the only place I w... | 5.0 | We are honored to be the only place you will stay when in Vegas. Thank you for your review and recommendation. We look forward to welcoming you back again soon. Have a Great Day! Amy Trostle |
Shaun and his team are some of the best Marriott employees I have seen. Everyone is friendly, professional, and working to cater to anything you may need. The rooms are clean, modern, and quiet. We will definitely be back! | 5.0 | Wow! We are humbled by your comments and can't express our appreciation enough for your valuable feedback. Thank you for taking the time to recognize our staff as they genuinely embrace the Marriott service culture and take pride in delivering a memorable experience. We can't wait to welcome you back for all your futur... |
I had no idea this hotel was only 2 years old. It’s fantastic! The hotel has a really nice pool and even in the awful 110+ degree heat in Vegas, the pool felt great. There was plenty of shade as well. We stayed in the two bedroom unit which had plenty of space for our family. The kitchen set up was great as well. The... | 5.0 | Thank you for your review and wonderful feedback Cynthia A. We are pleased that you found the pool, breakfast and location met you needs. In regards to the shower I appreciate the valuable insight. While some travelers love the design I understand your frustrations with the half glass and the water splashing onto the f... |
We arrived very late in the evening during a week when there was a huge music festival in town. I was worried that we would get a bad room or even bumped but the front desk was quick and courteous. We even got an upgrade! I was very impressed with the quality of the free breakfast and the friendliness of all the staff.... | 5.0 | Thank you kimkott! We know that you have choices when choosing hotel accommodations and appreciate the opportunity to be your 'home away from home' while traveling to Las Vegas. I'm thrilled that we were able to provide an upgrade for your stay and appreciate you taking the time to recognize the friendliness of our sta... |
As a frequent traveler, the staff at this property are best in class! Shaun has a great group of folks ready to assist with anything needed to make the stay perfect. The breakfast attendant, Carlos, knew us all by the second day and was quick with a smile and greeting to my kids each morning. His smile never fades! ... | 5.0 | Thanks you for the awesome review jevanwinkle! We appreciate the opportunity to accommodate you on your recent visit to Las Vegas and want to thank you for taking time to leave feedback for other travelers heading to the City of Entertainment. I am fortunate to have a team that believes in the culture and takes pride i... |
Stayed at this hotel while traveling through Vegas to southern utah national parks. Great stop for my family, had 3 kids and my wife and had plenty of room. Rooms were clean and did not hear much of any noise. Kids slept great. I would recommend it. | 5.0 | Thank you for the review Jalindsa! We are thrilled that the accommodations met the needs for your family and appreciate your recommendation to others. We hope that we can continue to be your 'home away from home' when future travels bring you to Las Vegas. Regards, |
I LOVE this hotel! My husband travels to Vegas for work about once a month and stays here every time. The kids and I try to go with him as many times as possible and this hotel is great for both business and pleasure travelers. I love that you can park your car right outside the building and conveniently get to work... | 5.0 | Thank you for the wonderful review jenlen4! We know that you have choices when selecting hotel accommodations and we appreciate you allowing us to be your hotel of choice when travels bring you to Las Vegas.We are fortunate to have a team that takes pride in delivering a memorable experience and genuinely embraces the ... |
Stayed for 2 nights while visiting Vegas. It’s very close to airport and that makes it 15 mins drive to downtown and anything else in town. Hotel itself is nice, free parking which you will not get in hotels in downtown. Suite was of decent size, kitchen was well stocked with all needed items. Bed was comfortable. Nice... | 5.0 | Thank you Saumitra P! We are pleased that the accommodations and location of the hotel met your needs. Although we make every effort to meet requests for early arrival sometimes we are unable to provide this request. I apologize for the wait you experienced but I am pleased that we were able to get you checked in much ... |
I was looking for a hotel near the airport in Vegas that would shuttle me to and from the airport so, I called a few hotels and I was quite surprised that not every hotel near airport has a shuttle . The residence inn said no problem. I am so glad I stayed there. The rooms were very clean, spacious, and suites have f... | 5.0 | We appreciate your in-depth review jjdancepizzazz! Thank you for the kind words and for choosing the Residence Inn Las Vegas Airport. We hope that we can continue to be your 'home away from home' when future travels bring you to Las Vegas. Regards, |
This is a little gem on the south strip in Vegas. Located right next to the Outlet mall and a mile from Town Square the location is perfect. Easy freeway access and just minutes up the Blvd to Mandalay Bay. The accommodations are beautiful and modern, higher end toiletries (Paul Mitchell hair care) and my suite as wel... | 5.0 | Wow! Thank you for the fantastic review janelbrannon! We appreciate you taking the time to leave valuable feedback following your recent stay. We know that you have many options when choosing accommodations and want to thank you for selecting the Residence Inn Las Vegas Airport. We take pride in delivering a memorable ... |
As a frequent traveler, it takes a lot for a hotel to stand out in my mind. This property does that for me. The building and rooms themselves are well-designed and well-maintained, and the pool is great for kids. But the people at this hotel make it most notable. Everyone at the front desk was helpful and friendly. Car... | 5.0 | Thank you for the awesome review Jonathan S! We appreciate you taking the time to leave feedback regarding your experience and are humbled by your kind words. Carlos and Mark will be thrilled to receive your comments which I will share with the entire staff. We are fortunate to have a team in place that genuinely embra... |
This newly opened Residence Inn is located right next to the South -Outlet Malls on Las Vegas Blvd. Easy access, to everything and ample parking (free). The staff was very courteous and helpful. In fact they called me as I was traveling there to ask about my check-in time, advise me of a delay on one of my rooms, I had... | 5.0 | Thank you for the great review Spring T! We are thrilled that you found the accommodations met your needs. Additionally we want to thank you for taking the time to acknowledge the staff and service. We are fortunate to have a team that takes pride in delivering a memorable experience and genuinely embraces the Marriott... |
Lisa at the front desk n staff r wonderful very accommodating will stay at this location again n again las vegas airport. Thank u soooo much Lisa n staff their customer sevice is EXCELLENT VERY helpful and friendly xoxoxoxoxoxoxoxoxo ohhh n chris who work evening shift11pm is awesome also | 5.0 | Thank you for the awesome review shantell m! Lisa and Chris are tremendous assets to the hotel and I will be sure to share your feedback with them and congratulate them on a job well done. We hope that we will continue to be your 'home away from home' for all your travels to Las Vegas. Thank you again for your valuable... |
Friendly and professional staff! Rooms are spacious and clean. I stayed in a studio room and the amenities were outstanding. The groceries list is a wonderful option (ask at the front desk) - you provide the list and they do the shopping...win-win! Highly recommend this hotel. | 5.0 | We are delighted to hear you enjoyed your stay and our staff took great care of you! Thank you for your review and recommendation! We hope to see you again soon. Have a Great Day! Amy Trostle |
This hotel is literally around the corner from a discount outlet complex so we checked in then walked around the corner, shopped then returned to this oasis to relax. There is a pool in the complex that looked inviting but with only a 1 night stay we did not get round to a swim. WiFi in the rooms is reasonable speed. ... | 4.0 | Thank you for the review Salpal2014. We appreciate you taking the time to leave feedback on your recent stay and are pleased that you found the services and accommodations met your needs. I would however appreciate hearing from you to learn how we could earn that one additional star ranking on TripAdvisor. It is feedba... |
We love this hotel! My daughter left her camera under the bed and after we left she realized she left it, so we called and the lady who cleaned our room found and it turned it into lost and found. As this was a very expensive camera someone from the hotel could’ve very easily taken and just said we never left it there.... | 5.0 | We are delighted to hear you love our hotel- we love it too! We appreciate your review and recommendation and are happy to hear our team took great care of you! We hope to see you again when you are in the Las Vegas area. Have a Great Day! Amy Trostle |
My friend and I recently stayed at this location and after going back and forth between hotels, I made the right choice! From the moment we arrived we were greeted with excellent customer service!! The staff is welcoming, friendly, and efficient! The location is SUPERB! We were in walking distance of the LV Premium ... | 5.0 | Thank you for the awesome review kimrj2! We are fortunate to have a team that takes pride in delivering a memorable experience and embraces the Marriott Service Culture. Our team will be thrilled when I share your comments with them and I appreciate you taking the time to recognize and acknowledge their efforts. We kno... |
We stayed here. Five to ten minutes to strip, easy drive. Avoids hassle of the strip and coming and going. Used the kitchen in apt to cook each night. Good breakfast, typical res inn fare. By cooking in apt, we came back with kids, much cheaper, they recharged and then back out. The staff were very nice. Solid M... | 4.0 | Thank you for the review greglinmom. We appreciate you taking the time to leave feedback on your recent stay and are pleased that you found the services and accommodation met your needs. I would however appreciate hearing from you to learn how we could earn that one additional star ranking on TripAdvisor. It is feedbac... |
My husband and I stayed here for one night and were pleasantly surprised by how nice this place was. Expected it to be a little more beat up cause these Marriott branches aren’t typically luxury resorts, but the place was absolutely immaculate. Might have been the cleanest place we’ve stayed at ever. Even the grout in ... | 5.0 | Thank you for the awesome review LMEH90! We appreciate the kind words and are excited that the accommodations exceeded your expectations. We take pride in delivering a memorable experience and thank you for choosing to stay with us. We hope to welcome you back on all of your future travels to Las Vegas! Regards, |
We truly enjoyed our stay during a recent business trip to Vegas. Everything is new, clean and well maintained. The front desk staff, Elizabeth and Chris specifically, were very helpful ... both professional and personable. Our room was nice, the bed was comfortable and the shower was HUGE! The accommodations were spot... | 5.0 | Thanks for the fantastic review MarrsMarathonMom!! Elizabeth and Chris are tremendous assets to the team and will be thrilled to hear your comments. We appreciate you taking the time to recognize the service you received and thank you for allowing us to accommodate you. We hope to have the opportunity to welcome you ba... |
Loved this Residence Inn, the one bedroom suite was larger than the norm. It was convinced to the airport which was my reason for choosing it. It was convenient to the strip and had a shuttle that would take you to the strip and pick you up at the Mandalay Bay Casino. Would stay again and highly recommend! | 5.0 | Thank you for the wonderful review Ollie501! We appreciate the feedback and are thrilled that the accommodations met your needs. We hope to welcome you back when future travel plans bring you to the area. Thanks again for your valuable time and feedback! Regards, |
I want to say first the staff at this Hotel is top notch. Spent my first night of travel at the Residence Inn and after a long flight we arrived and was treated like royalty. After a week in a time share we spent the last two days of my stay again here. Had some very devastating news while on vacation and the staff a... | 5.0 | Thank you Nancy F for the wonderful review. I will share your feedback with our team, celebrate our accomplishments and personally thank Nic and Elizabeth for a job well done. We know that you have choices when traveling and we appreciate the opportunity to be your 'home away form home' while in Las Vegas. We hope to w... |
We checked into this hotel with two very tired toddlers late in the evening. Sarah was amazing and she helped us get settled quickly and efficiently. Even though we were only there for one day, I never encountered a friendlier, more helpful staff. I highly recommend this hotel. Breakfast and coffee were great! Highly r... | 5.0 | Thank you for the wonderful review Janet L! We are fortunate to have a team that takes pride in delivering a memorable experience and genuinely embraces the Marriott service culture. The highest praise we can receive is a recommendation to others and we appreciate your valued feedback! We look forward to welcoming you ... |
Top notch, friendly service from the entire staff. From the airport shuttle service driver to the general manager.....without a doubt the most professional, friendly and caring team I have ever been attended by! Director of Sales, Lisa Dupree went out of her way to ensure I had everything I required, and Lucille at the... | 5.0 | Thank you for the fantastic review JJFerraro44!! We appreciate you taking the time to leave feedback regarding your stay. We are fortunate to have a team that takes pride in delivering a memorable experience and genuinely embraces the Marriott service culture. I will share your feedback with the team and congratulate e... |
Spent our first night here after a long day of travel. The property is gorgeous and rooms clean and well appointed. The staff, especially the breakfast guy, made the place! So friendly! My son left his glasses and they took care of them safely until we could get back. | 5.0 | Thanks for the great review Scott D!! We appreciate the opportunity to accommodate your family on your travels to Las Vegas. I am thrilled we were able to locate and return your son's glasses! I will share you comments with the team to celebrate our accomplishments and we hope to welcome you back in the future. Regard... |
its a great lot been here i love everything about thier service they are nice and well reserved i will love to recommend to my friends and families also its so great been here they helped me a lot and assist me in every posible way they can to make sure that i get a fulll satisfaction | 5.0 | Dear freddy3132, Let me first thank you for choosing the Residence Inn Las Vegas Airport as your home away from home during your time in Vegas as we know you have many choices when deciding accommodations. Also, thank you for the very kind comments and review we are so happy you enjoyed your stay. We truly make our gu... |
I recently had a 5 night stay here and have no complaints! From check-in through check-out every staff member I encountered was so nice and accommodating! They offer a complimentary breakfast that includes eggs, two meat options, cereal, pastries/toast/bagels, a waffle maker, and oatmeal - everything you could need! An... | 5.0 | Thank you for the fantastic, in-depth review Samantha B! Your attention to detail and specifics are very helpful for other travelers heading to Las Vegas. I am pleased that the accommodations and amenities met your needs and the staff will be excited to hear the feedback. For future reference, if time permits we would ... |
From arrival to departure all the staff at The Residence Inn were up to Marriott standards. Great welcome on arrival from The Manager Shaun, and his very able colleague Elizabeth. 1 bedroom suite was spacious and well equipped. Thanks to all for a great stay. | 5.0 | Thank you for the awesome review edgeway! We love having you as a guest and appreciate the kind words. Thank you for recognizing our awesome GM Shaun and Elizabeth, they are great assets to our team! We can't to welcome you back. Have a Great Day! Sydney Fyke |
Excellent hotel near the airport and shops of the south outlet stores. Bed was excellent and the breakfast was a typical self serve but had variety and tables cleaned. Wasnt used to enjoy las vegas but recover from long flight. | 5.0 | Thank you for the 5 star review! We are thrilled you enjoyed your trip while staying with us in Las Vegas, we know you have many options for accommodations so thank you again for choosing us! We look forward to your return to the Residence Inn Las Vegas. Have a Great Day! Sydney Fyke |
We had an incredible positive experience at the Residence Inn Las Vegas Airport. We had a little issue with the garbage disposal and sink when we first arrived. Shaun, the manager, immediately moved us to another room and checked in to see if everything was fine. Later, I saw another gentleman who had helped us with... | 5.0 | Thank you for the fantastic review Iburbank91! We appreciate the time and feedback and for allowing us to accommodate you while in the west. We know that you have numerous choices when choosing a 'home away from home' and we are glad that you found us and we met your needs. We hope to welcome you back in the future. H... |
Everyone was so nice to me and helpful. However, who really stood out to me because of how excellent their service to me was Adrian R. He paid attention to detail and made sure all of my questions were answered. It was my first time going on a solo trip so him being so patient with me was comforting. He is a prime exam... | 5.0 | Thanks for the awesome review Ruby S! We appreciate you allowing us to be your home on the road when traveling to Las Vegas and value the time and feedback you have provided for other travelers. Thank you for the great comments on the service you received, specifically from Adrian, he is a great asset to our team. We l... |
Very clean, tidy and amazing service. Carlos (breakfast guy) is atentive, courteous and wakes me up with an amazing smile and attitude. Jackie in reception was also so atentive, professional and made me feel at home. Overall amazing team and facility. | 5.0 | We are thrilled that you found the accommodations and service met your needs Eric B. Carlos' can-do attitude is contagious and a great way to start the day. Thank you for recognizing his exceptional service and character. I will personally thank him for a job well done. Additionally, I will share your feedback with the... |
I just want to say I love the hotel everything was awesome and especially what made it wonderful Carlos the breakfast host was amazing, fantastic and I would come back just to see Carlos, and he made the breakfast amazing, he had a very positive attitude. | 5.0 | Thank you Brittney F! We appreciate you taking the time to leave feedback on your recent stay. Carlos is a rock star and a tremendous asset to the hotel. He will be excited to hear your feedback. Thank you again for the kind words. We appreciate the opportunity to accommodate you on your visits to Las Vegas and hope to... |
I stay here for business about once a month and I absolutely LOVE this hotel. The rooms are always spotless and well-maintained, the wifi is strong and consistent, the hotel itself is immaculate, and the staff is pleasant and very welcoming. I know it sounds wierd but even the hallways and carpets and public spaces d... | 5.0 | Thank you for the awesome review Bethany F! We love having you as a repeat guest and appreciate the kind words. I'll share the feedback with my team and celebrate our accomplishments. We can't wait to welcome you back! Regards, |
I am a regular visitor for business to Vegas. I have many choices when it comes to hotels and choose to stay at the Residence Inn Las Vegas Airport for a number of reasons. It is clean, convenient, courteous staff. I highly recommend it and they have service to the strip if you want to visit there. They have a grea... | 5.0 | Thanks for the awesome review Kenny Q! We appreciate your continued loyalty in allowing us to be your home on the road when traveling to Las Vegas and value the time and feedback you have provided for other travelers. We look forward to welcoming you back in the near future. Regards, |
Was there on business for an extended period of time. Hotel is technically on the strip but away from the chaos. The hotel staff was friendly. Carlos, the food service guy, was there every morning to great the guests and soon became a welcome addition to overall hospitality. | 5.0 | Thanks for the great review Ontharoad1989! Carlos is a tremendous asset to the hotel and I will be sure to share your thoughts and congratulate him for a job well done. He epitomizes what hospitality is about and we are proud to have him as part of our team. We hope that you will continue to allow us to be your home on... |
This hotel is not on the strip but they do have a shuttle to Mandalay Bay. I don't like staying at casinos in Las Vegas so this hotel is perfect for me. You have to be at Terminal 1 for the shuttle to pick up but the airport has a bus that goes from 1 - 3 if you arrive or leave from that terminal. If you only have h... | 5.0 | Thanks for the review debbiejo! You provided travelers some great insight on what to expect upon arrival at McCarran International Airport. On behalf of our guests flying into LAS I want to express my appreciation for your feedback. We are delighted that you found the accommodations and amenities met your needs and we ... |
Located just south of McCarran International Airport, this new hotel is comfortable, affordable, and friendly. I stayed here for 3 weeks while on business and it easily felt like a home away from home. The rooms are spacious and clean and the staff is helpful and friendly. This hotel exceeds the comfort level I've e... | 5.0 | Thank you for the review EZ K! We appreciate the opportunity to be your 'home away from home' for such an extended period. We know that you have many choices when selecting accommodations and we thank you for choosing the Residence Inn. We hope to welcome you back in the future. Regards, |
Spent the evening at the hotel prior to an early morning flight. Rooms were great, beds were comfortable and the staff was excellent. Was a great place to stay off of the strip for when needing to be up for an early flight. | 5.0 | Thanks for the great review Nskaden22! We are thrilled that we met all your needs - from the room, to the comfort of the bed to the service of the staff. I will share your feedback with the team and celebrate our accomplishments. We look forward to welcoming you back in the future. Regards. |
The staff at Residence Inn Airport in Las Vegas really goes out of their way to take care of guests. We stopped early to use the lobby computer for airline check-in. We did not expect to check in early at the hotel, but they went into action to put us in our room early – that’s service! Our suite was clean and com... | 5.0 | Thanks for the great feedback RetiredTravelerTN! We appreciate you taking the time to provide an in-depth review of the guest room to provide a visual of what future guests can expect when allowing us to accommodate them. We hope that we can continue to be your hotel of choice when travel plans bring you back to Las Ve... |
My family is spending a week at this hotel. Last night we were welcomed by Cecile, she did a GREAT job and made us feel welcome. She took the time to explain the whole hotel and it’s features, breakfast, evening happy hour, and the heated pool. She made us feel welcome and at home. My son and I enjoyed a swim i... | 5.0 | Thank you for the great review! Lucille is a great asset to the hotel and takes pride in delivering a memorable experience. I will share your feedback with her and personally thank her for a job well done. I am pleased to know that the staff and accommodations meet your needs. Please do not hesitate to contact myself o... |
I spent 2 weeks in this new structure not far from the Strip and the airport, which offers common areas with swimming pool and fully equipped mini-apartments for a comfortable stay. The structure is well managed and is attentive to all your needs. The sufficient breakfast could be improved in assortment and quality; ap... | 4.0 | Thanks for the wonderful review RF M! I will share your comments with the Elizabeth, Ivette, Carlos and Rosa and personally thank them for a job well done. I am pleased to read that we met your needs while staying with us over a long period of time. I am hoping that you could provide additional insight as to what addit... |
This hotel is wotld c lass and we stayed here for a business trip.. staff were friendly and breakfast was outstanding..the shuttle drivers were amazing.. i strongly recommend staying here and i will definetely go back to this place again.. | 5.0 | Thanks for the wonderful review Sunilmishra01! We appreciate your feedback and for allowing us to be your 'home away from home' while in Las Vegas. We look forward to welcoming you back in the future! Regards, |
Stayed here 3/15-3/17, 2018 on a soccer showcase trip with kids. The staff was the most helpful and polite, especially Miss Elizabeth, who went the extra mile to ensure our stay was fantastic. Close to the airport but no airport noise, it has shuttle service to/from the airport and is very close to the car rental cent... | 5.0 | Thank you for the great review Harimau62! We are thrilled that you found the accommodations, staff and amenities to meet your needs. Elizabeth is a tremendous asset to the hotel and she will be excited to learn of the wonderful feedback you have shared. We hope to welcome you back for next year's soccer showcase (or be... |
This was a fantastic Residence Inn with a great location for McCarran Airport and a fabulous staff. We checked in with our kids at the end of vacation to be close to the airport, and the staff was extremely friendly with the whole family. Our room was immaculate and we got a great night’s rest. Small hands relocated... | 5.0 | 777kenny, Thank you for the review! We are very fortunate to have Elizabeth on our team. She takes pride in building personal relationships and genuinely embraces our culture. We are thrilled that we were able to locate your ring and return it as we understand the sentimental value involved. I will share your feedback... |
Less than two years in operation (opened August 2016) this immaculately maintained, well appointed hotel was just the right spot for out last night in the west before heading home. Spacious room; very comfortable mattresses; quiet, with shuttle service to/from the airport, car rental facility and Mandalay Bay Conventio... | 5.0 | Thank you for the fantastic review Robert R! We appreciate the time and feedback and for allowing us to accommodate you while in the west. We know that you have numerous choices when choosing a 'home away from home' and we are glad that you found us and we met your needs. We hope to welcome you back in the future. Reg... |
Stayed here for business trip recently, and let me tell you this hotel is world class!! Great rooms! Breakfast every morning! The staff is friendly and accommodating always! I will definitely stay here again!! | 5.0 | Thank you for the time and valuable feedback David B!! We are excited that you found the staff, accommodations and breakfast to meet your needs. We hope we can continue to be your home on the road when traveling to Las Vegas! Thanks again! Regards, |
Property opened in 2017. Rooms are extremely well designed. Plenty of space, and very accommodating to both live and work in. Staff was incredibly helpful and professional, and breakfast was outstanding! | 5.0 | Thanks for the review Tami B! I will be sure to share your comments with the team and celebrate our achievements. We hope that we can continue to be your 'home away from home' when travel plans bring you to Las Vegas. Regards, |
Great hotel with a very nice staff. Gave my family of five a complementary upgrade to a two bedroom suite which made our stay super nice. The hotel was very clean and the quiet. Great choice if you want to stay near The Strip but not at a casino. | 5.0 | Thank you for the fantastic review mvarner! We like to say that we are 'close to the attractions without the distractions' and judging from your review we hit the nail on the head. We hope to continue to be your choice of hotels when traveling to Las Vegas and appreciate the feedback! Regards, |
I stayed here for a work conference and was blown away as to how friendly the staff was as well as how clean and accommodating the hotel was. The Hotel manager made a point to check in with us, the shuttle drivers were amazing, and when my phone fell out of my pocket on the shuttle, they helped me out tremendously and ... | 5.0 | We greatly appreciate the feedback and opportunity to accommodate you on your recent visit. We are fortunate to have a team that genuinely embraces the Marriott service culture and takes pride in delivering a memorable experience. I will be sure to share your feedback with the team and celebrate our accomplishments. Th... |
Being a Platinum Rewards Member, I always appreciate a room upgrade when available. Upon early check-in, I was greeted politely and with a lot of smiles by Adrian Rosales. He thanked me for being a Platinum Rewards member and offered miles or food item as an extra bonus reward. I asked if any upgrades were available... | 5.0 | Thanks for the fantastic review L U! Adrian has been with our team since shortly after opening in August 2016. He takes pride in delivering a memorable experience and embraces the Marriott service culture. I appreciate not only the feedback surrounding your stay but for recognizing Adrian's commitment to service. I wil... |
The entire staff, from management to breakfast/meal staff (love Carlos!), to transport to and from the Strip as well as airport (Mark & Shaun) are too notch! We visited this hotel in May 2017 and because we loved them, when we revisited Vegas on a business trip, we personally selected them again. If we travel there aga... | 5.0 | We are flattered by your great review mary b! We take pride in delivering a memorable experience and - according to your review - it appears that we are hitting on all cylinders. Carlos and Mark are a tremendous asset to the team and I will personally thank them for a job well done. I will be sure to share your comment... |
15 straight years of spending my March watching basketball in Las Vegas, and this was by far my favorite hotel. Not only was our room fantastic (clean), but the hotel was in a great location (5 minute drive from the strip). Last but not least, the staff was incredibly helpful. Very well managed hotel! We will be bac... | 5.0 | Wow! Thanks for the fantastic review kshelton13! We appreciate the wonderful feedback and hope to be your home for March Madness for another 15 years when traveling to Las Vegas. Thank you for allowing us to accommodate you and Go Cougars! Regards, |
We stayed there on the bookends of a vacation week. Now we wish that we had stayed there the entire time! We like Residence Inns but this one was top of the line. Very well run. Clean and spacious. Outstanding value. | 5.0 | Thank you for the flattering remarks thb45! We wish you had stayed with us the entire time as well! We appreciate you taking the time to leave feedback on your stay and hope that we can continue to welcome you back on all your future visits to Las Vegas. Regards, |
This hotel is managed very well; staff is consistently helpful, pleasant and professional. We highly recommend this Marriott property. There are several Residence Inns in the city and although this one is close to the airport, there is a nice shopping mall within walking distance, as well as restaurants and other ch... | 5.0 | Thanks for the wonderful review Massachusettsvisitor. We appreciate the opportunity to accommodate you and value your continued loyalty. We hope to welcome you back in the future. Regards, |
Stayed here on business trip and shared a 2-room suite with a co-worker. The whole hotel looks shiny and new, and there's a pool heated to 84 degrees! The suite had a kitchen that was fully stocked with pots/pans/plates/kitchen stuff. Each room had a bathroom, and everything was clean. The staff was friendly and helpfu... | 5.0 | Thank you for the great feedback Kelly B! We greatly appreciate you taking the time to leave feedback regarding your recent stay. We are thrilled you found the staff and accommodations to meet your needs and hope to be your 'home away from home' for all your visits to Las Vegas. Regards, |
The room was clean, staff were friendly and the breakfast was great. We had a early flight on Saturday and it was a half hour until they open for breakfast, but they let us in the dining area anyway! Shaun the GM spoke to us one morning making sure our stay was ok and Carlos always greeted us at breakfast and asked if ... | 5.0 | Thank you for the great review mwise58mw! We appreciate you for your loyalty and the time given to recognize the staff and accommodations. I will personally thank Carlos for a job well done. He is a tremendous asset to the hotel and takes pride in delivering a memorable experience. We hope to welcome you back in the fu... |
We live in Vegas and stayed for 9-10 days in Oct, 2017 and Jan 2018, while renovating our home. Our two cats were welcomed and comfortable. The hotel is clean and the staff was friendly with great service. Shaun went above and beyond to make sure we were comfortable and able to extend our stay as needed. Co... | 5.0 | Thank you for taking the time to leave feedback on your recent stay! We appreciate the opportunity to accommodate you despite the unfortunate circumstances which required you to stay with us. We hope that you will continue to recommend us to friends and family in addition to allowing us to be your 'home away from home'... |
Carlos is wonderful in the Dining Room. The front staff is very accommodating and friendly! Shaun the GM actually is out speaking with guests and all the personnel are helpful and knowledgeable. GREAT Location if you want to be off the strip with easy access to the strip! | 5.0 | Thanks for the wonderful review gjt105! Carlos is fantastic and will be thrilled to hear your comments! We like to say that we are 'close to the attractions without the distractions' and your comments echo our thoughts. Thank you for allowing us to accommodate you and for taking the time to leave feedback on your stay.... |
Even though it was for one night, I did stay here for my birthday two months ago. The service I received then was the same great service I received this time around. The vibes my sister and I received were beyond great. The Front Office Agent Adrian who checked us in was the same one who checked me out previously. He w... | 5.0 | Happy Belated Birthday and thank you for the awesome review Ameliah! Our team takes great pride in delivering exceptional service and they will be thrilled to hear your feedback! I will personally thank each of them for a job well done. We hope your job interview was a success and look forward to welcoming you back in ... |
I stayed at every Marriott hotel in Las Vegas and this is a gem. Definitely the best Residence Inn ever and I’m a gold member of the 15 plus years. The modern look is great and the service as just as good. Great price great location especially for eaters and shoppers looking to stay away from the trip but need things t... | 5.0 | Thanks for the great comments Rocktopacademy! We value your loyalty as a Gold Elite Marriott Rewards Member and appreciate your time in giving your insight about our property to other travelers headed to Las Vegas. We are thrilled that the accommodations, price and location all met your needs and we hope to welcome you... |
As a Platinum Elite Marriott Rewards member, I visit many Marriott locations. The Residence Inn Las Vegas Airport location is at the top of the list. Of course the room is clean, breakfast is great but the warmth and professionalism of the staff makes it shine greatly. Nicholas, Lisa, Shaun, Ronnie, Mark, John, Alan... | 5.0 | Thanks for the fantastic review John H! We are flattered by your comments and value your feedback - especially as a Platinum Elite Rewards member!. We are fortunate to have a team in place that takes great pride in delivering a memorable experience and is genuinely engaged in the Marriott Spirit to Serve. I will share ... |
I only stayed one night. Chose the location because I didn't want to stay near the strip (not saying this place is far!) and am a loyal Marriott member. Property is fairly new; well appointed / has everything you would expect from a Residence Inn. Plus that it has a complimentary shuttle to the strip (Mandalay Bay) and... | 5.0 | Thank you for the wonderful review buffalobreeze! We appreciate the loyalty and the kind words about our property. We realize that you have choices when making accommodations and we thank you for choosing the Residence Inn Las Vegas Airport. We hope to welcome you back in the future - hopefully for more than one night ... |
I have always stayed at the Vdara Hotel on the strip. I usually pat $400 plus each night. My partner wanted to stay at the Residence Inn at the Airport instead of the Vdara. I balked but went ahead and booked a reservation. I was pleasantly surprised that I really liked it. The hotel is fairly new and the staff is... | 5.0 | Thanks you for the fantastic review iamgds! We are thrilled that you found the accommodations to meet your needs and that you enjoyed our heated swimming pool and our lovely suites! We appreciate your valuable feedback as well as your loyalty. We cant wait to welcome you back next time you are in Vegas! Have a Great D... |
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