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Second time here and it was as great as the last! Everyone can not do enough for you. Lorraine at the front desk was very helpful and such a pleasure to talk to. Oh, and it's dog friendly - always a plus when we travel. We will return! | 5.0 | Thanks for the wonderful review, Deese1963, and for your continued patronage! It's excellent you had such a fantastic experience at Residence Inn Wheeling St Clairsville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Lorraine is a value... |
Great stay. Lorraine at the front desk was very helpful on the phone reserving the room and helping at check in. Very cheerful. Great location and clean rooms. Will stay here again when we travel in the area. | 5.0 | Thank you for the fantastic review, Jon! It's outstanding your time at Residence Inn Wheeling St Clairsville was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Lorraine who ensure our guests are getting the best level of service. That's what we lik... |
I love walking through the door in the evening and seeing Lorraine behind the desk. She always has a smile on her face and welcomes me back! When I have had concerns or mishaps, she is always willing to help. She is probably the hardest working hotel employee in the tri-state area. Last night she was cleaning the f... | 5.0 | Thank you for sharing your wonderful experience at the Residence Inn Wheeling St Clairsville. It's so heartwarming to hear that Lorraine made such a positive impact during your stay. Her dedication to providing exceptional guest service is truly commendable. It's always fantastic when team members like Lorraine go abo... |
Great stay! Immaculately clean confidante page with all the amenities needed for a short or extended stay. All the staff were professional, yet pleasant and helpful. Special kudos to the desk attendant on check- in, Lorraine! She made us feel right at home with her friendly demeanor, genuine interest and helpfulness! W... | 5.0 | Thanks for the great review, Debra! Were delighted to hear that you had such an outstanding experience with our team at Residence Inn Wheeling St Clairsville! Its wonderful that Lorraine provided you with such great service - thats what we like to hear! Wed love to host you again soon for another incredible experience... |
Lorraine greeted us at the front desk and was extremely nice, polite, and extra helpful with our needs. The room are amazing and very clean and comfortable. The beds and pillows are also extremely comfortable! | 5.0 | We appreciate the outstanding review, 899sethy! Were so glad that you chose to stay at Residence Inn Wheeling St Clairsville. Its wonderful to know that Lorraine had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and were d... |
The nicest hotel in the St. Clairsville area. The staff, especially Lorraine, was the friendliest we have dealt with in a long time and we should know since we have been living in and out of hotels since Hurricane Ian hit Ft. Myers Beach last fall. | 5.0 | Thank you for the fantastic review, juner983! Were delighted to hear that you had an amazing experience at Residence Inn Wheeling St Clairsville! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Lorraine! We look forward to hosting you again soon for anoth... |
I stayed at the Residence Inn May 2-4 for a business trip and I had a great time. The room was very large and comfortable, and included a small kitchen. Lorraine was a fantastic help as she explained the breakfast (which is included) and encouraged us to use the hot tub and indoor pool (I definitely recommend it). I wo... | 5.0 | Thank you for taking the time to leave this great review! Were pleased to know you enjoyed your stay at Residence Inn Wheeling St Clairsville! We strive for excellence so were pleased to hear you appreciated our efforts, as reflected in your positive review. Thank you! |
This is the best hotel in the price range in the area. New, clean, big rooms and friendly staff. Lorraine was awesome! My wife and I had a great time and slept well in the nice king beds. Good parking for our uhaul too. | 5.0 | Thanks for the wonderful review, Patrick! Were thrilled you had such a fantastic stay at Residence Inn Wheeling St Clairsville! Its excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know were doing our job! We loo... |
Lorraine, second shift front desk, made my business trip feel like home away from home. Hotel was clean, efficient and comfortable Xoxoxoxoxoxoxoxoxo Would definitely stay again. Kitchen had all the amenities | 5.0 | Thank you for the lovely review, daniellecY3276FI! Its excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! Were thrilled our team took such wonderful care of you. Lorraine is a treasured member of our team so its not surprising you felt so welcome and comfortable. Thats what we like to see! ... |
Great place to stay. Super friendly and kind staff. Lorraine at the front counter was awesome she help us with all our needs. Heated indoor pool and spa was perfect after a long day of work. Rooms are spacious clean with a living room eat in kitchen with full refrigerator stove and all that you need. love the two sep... | 5.0 | Thank you for the excellent review, rickn840! Were thrilled your time at Residence Inn Wheeling St Clairsville was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Its not surprising that Lorraine took such wonderful care of you and made you feel so valued. She is an imp... |
Very very easy process of checking in… front desk was extremely nice especially ms, Lorraine!! She’s awesome… rooms are very nice, clean and comfortable.. couldn’t ask for a more welcoming.. I’d give it A+ | 5.0 | Thanks for the wonderful review, T7565ZOjohnh! Its excellent you had such a fantastic experience at Residence Inn Wheeling St Clairsville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know were doing our job. Lorraine is a valued member of our team so its no su... |
This is a very welcoming hotel. Lorraine greeted me kindly and professionally. I would recommend this hotel! The hotel is clean and well -staffed. It has a nice breakfast and a nice fitness center. They also have a great room for meetings! | 5.0 | Thank you for the fantastic review, Suzanne! Its outstanding your time at Residence Inn Wheeling St Clairsville was so amazing. We love sharing our excellent service with each person who walks through our door. Its team members like Lorraine who ensure our guests are getting the best level of service. Thats what we li... |
Lorraine at the front desk is AWESOME!! She makes it feel like a home away from home. Accommodations are so nice every time I stay here for work. Bed is comfy & everything always smells good. It’s so nice having a kitchen as well. | 5.0 | Thanks for sharing this lovely review, 243suev, and for your continued patronage! Were thrilled to hear you enjoyed your stay at Residence Inn Wheeling St Clairsville. Its our pleasure to accommodate you and we appreciate your praise. Lorraine is an excellent member of our team. She always goes above and beyond for ou... |
Great hotel with amenities near by, including BW3s, Chicfila and a mall. Lorraine at the front desk was very helpful and kicked off my trip on a very positive note. Residence Inns as many of the Marriott properties are well kept, clean and comfortable. | 5.0 | Thanks for the excellent review, Matt! Were delighted your time at Residence Inn Wheeling St Clairsville was so outstanding as providing our guests with an excellent experience is very important to us. Its fantastic you appreciated our clean and comfortable property as well as our prime location, ample amenities and L... |
The staff is a knockout- I’ve been staying here weekly for the past two months and I couldn’t be happier. Titanium status and the service here is better than some RC’s I stay in. Lorraine thank you for making the trips enjoyable- our exchanges are something I look forward to! | 5.0 | We appreciate the outstanding review, Camper25678813320! Were so glad that you chose to stay at Residence Inn Wheeling St Clairsville. Its wonderful to know that Lorraine had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, a... |
After traveling for over 5 1/2 hours from Pennsylvania, on our way to Kentucky we stopped at the WONDERFUL, Residence Inn, St Clairsville-Wheeling. Lorraine, works the front desk in the evening. She was so kind to us, and did all she could to help us have a comfortable stay. We all felt cared for and welcomed there,wh... | 5.0 | Thank you for the fantastic review! Were delighted to hear that you had an amazing experience at Residence Inn Wheeling St Clairsville! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Lorraine! We look forward to hosting you again soon for another fantast... |
This was my second time visiting the area, as well as staying here, and both times were equally as pleasant. Lorraine is always a delight and I was very pleased with Ashley! All staff members were extremely kind. Definitely stay here if you're ever in the Wheeling/St. Clairsville area. | 5.0 | Thank you for the lovely review! Its excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! Were thrilled our team took such wonderful care of you. Lorraine and Ashley is a treasured member of our team so its not surprising you felt so welcome and comfortable. Thats what we like to see! We can... |
well maintained place - great staff and the BFast was very well done. Team took every opportunity to interact with guests. there was a reservation mess up (my fault) and front desk took care of everything (including delivering new keys to me at my room) | 5.0 | Thank you for sharing this wonderful review with us, Kenneth! Were thrilled to hear you had such an enjoyable experience at Residence Inn Wheeling St Clairsville! We also appreciate your kind words regarding our team. Were pleased to know that you felt valued by each member of our top-notch team. We strive to provide ... |
Stayed here for one night while traveling home from a college visit in Ohio. Our two bedroom suite was fantastic! Spacious, immaculate and all of our requests had been taken care of before our arrival. The master bathroom was gorgeous and huge! Staff was friendly and helpful. Complimentary breakfast was about what... | 5.0 | Thank you for taking the time to leave this wonderful review, Char! Were thrilled to know you enjoyed your stay at Residence Inn Wheeling St Clairsville so much! We strive for excellence so were pleased to hear you appreciated not only our wonderful staff and soundproofing, but also our clean and comfortable accommoda... |
Leaving a follow up / update review for the consistent excellent stays I've had since last review. In particular, I wanted to thank Drew, Lorraine and Zac for their wonderful service and also wanted to praise the housekeeping staff for keeping the rooms clean and appreciate their hard work!! | 5.0 | Thank you for the excellent review, N4708UBjamesc! Were thrilled your time at Residence Inn Wheeling St Clairsville was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. Its not surprising that Drew, Lorraine and Zac took such wonderful care of you and made you feel so va... |
I personally enjoy the stay at the residence inn Marriott in Saint Clairsville. I’m always greeted with great personalities and smiles. Lorraine is the best she’s like family she rolls out the red carpet and she make sure you have a comfortable stay. I can’t ask for a better place to stay, in my book this is an excelle... | 5.0 | Thanks for the wonderful review, J9023WRjasond! It's excellent you had such a fantastic experience at Residence Inn Wheeling St Clairsville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Lorraine is a valued member of our team so it's n... |
Wonderful stay! We met up with friends who were in town so the kids could play & swim together for the weekend. The staff was exceptional! We received a call as soon as we checked to make sure everything went smoothly. The girl was really personable at the desk (sorry, I didn't catch her name). Jo, the breakfast lady,... | 5.0 | Thank you so much for your wonderful review of your recent stay with us! We're thrilled to hear that you enjoyed your time here with us and that our staff made your stay even more enjoyable. Jo is an amazing breakfast lady and we're so glad she made your kids happy! We will definitely pass along your compliments to her... |
This is a wonderful hotel. The staff are warm and welcoming. I want to give a special shout out to Lorraine. She went above and beyond to make my family feel truly welcomed, valued and appreciated. Also my son accidentally left his Nintendo switch at the reception desk when we were checking in and she searched for the... | 5.0 | Thanks for the great review, Lana! It's wonderful you enjoyed your stay at Residence Inn Wheeling St Clairsville so much! We strive for excellence so we're thrilled you appreciated not only our spacious and clean rooms, but also our ample amenities, ideal location as well as Lorraine and our friendly staff! Your prais... |
This is the best hotel in the Saint Clairsville area in my opinion! Lorraine who is the evening front desk is just phenomenal! She makes everyone feel welcome and right at home! This is her superpower! Ashley the general manager is also just wonderful, top notch! These two go above and beyond for their guest! I also wa... | 5.0 | Thank you for the fantastic review, Kristy! It's outstanding your time at Residence Inn Wheeling St Clairsville was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Ashley who ensure our guests are getting the best level of service. That's what we li... |
Hotel staff are always ready to help. Lorraine at the front desk that usually is running the night shift is always super helpful with any problems you might have. Rooms are always made sure they are super clean | 5.0 | Thanks for sharing this lovely review, 167jamesu! We're thrilled to hear you enjoyed your stay at Residence Inn Wheeling St Clairsville . It's our pleasure to accommodate you and we appreciate your praise. Lorraine is an excellent member of our team. She always goes above and beyond for our guests. You can see why we ... |
This was THE cleanest hotel I’ve ever stayed in. Lorraine called us when we got to our room to make sure everything was ok. I’ve never had that level of customer service. The breakfast was out of this world. They had three different salsas even!!! It was a wonderful night away to look at lights and bring my with us too | 5.0 | Thanks for the excellent review, WeBBrockin! We're delighted your time at Residence Inn Wheeling St Clairsville was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our clean rooms and Lorraine and our friendly staff as well as our delicious br... |
The employees made the trip. They were all professional, courteous, and welcoming. Lorraine, Jo, and Zach were all helpful and took a personal interest in our family. Lorraine helped us choose a local restaurant for dinner. For breakfast, Jo made sure we ate well and got a second helping (just like grandma). The lo... | 5.0 | Thank you for sharing this glowing review, Jeffrey! We are delighted to hear about your experience at Residence Inn Wheeling St Clairsville! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest... |
I want to thank Vickie at Residence, my husband and I had been on the road for hours. We had made it through every type of weather from the East coast into St Clairsville. We were greeted with a smile and such professional service at the front desk. It was truly the fastest check in my history. Our stay was wonderf... | 5.0 | Thanks for the great review, Mary Jo! We're delighted to hear that you had such an outstanding experience with our team at Residence Inn Wheeling St Clairsville! It's wonderful that Vickie provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experi... |
Lorraine was so friendly and professional. As soon as I walked in I was greeted with a warm welcome and a big smile. If in that area of Ohio again, I will absolutely stay there. Thank you Lorraine Eric Dobbie Allegiance Trucks Hartford | 5.0 | We appreciate the outstanding review, Eric! We're so glad that you chose to stay at Residence Inn Wheeling St Clairsville. It's wonderful to know that Lorraine had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're de... |
This property is a bit of a circuitous drive from the interstate, but worth the extra effort. New, sparkling-clean and comfortable. Plus, Vicky the receptionist is wonderful and sets the tone for your visit. | 5.0 | Thank you for your kind words about Residence Inn Wheeling St Clairsville! We're so happy to hear that you enjoyed your stay with us and that you found our location to be worth the extra drive. Vicky is definitely an asset to our team and we're so glad she made your visit even more enjoyable. We hope you'll choose to s... |
I frequently stay here during work trips, and always have a wonderful experience!! The rooms are always clean, the staff always friendly and welcoming, and love the cozy + comforting experiences I have had. Thanks to the staff who are all wonderful, and special shout out to Vickie, Lorraine and Naomi! See you next ... | 5.0 | Thank you for the great review, N4708UBjamesc, and for your continued patronage! We're pleased to hear that you enjoyed your stay at Residence Inn Wheeling St Clairsville. It's wonderful to know that our kind staff and clean, comfortable accommodations left a lasting impression. We truly appreciate you taking the time... |
Very clean and comfortable rooms, nice kitchen stocked with everything we needed. We were traveling with our dog and the hotel was very pet friendly but it never felt like pets were ever in the rooms they were so clean. Lorraine was so welcoming and kind and helped make our stay very enjoyable. The location is great as... | 5.0 | Thank you for sharing with us, amandarA8020FV! We're delighted to hear you had a fantastic time with us at Residence Inn Wheeling St Clairsville. We're so glad you enjoyed our clean, comfortable accommodations, amenities, ideal location and kind staff so much. We strive to provide our guests with the most enjoyable ti... |
It was such a pleasant stay in this hotel for night. The staffs were so cordial, friendly and amazing and great listeners too. The location was great near major grocery stores just to ensure the proximity in case you are planning to stay for long term. The rooms were extremely clean and with kitchen facility for light ... | 5.0 | Thank you for taking the time to leave this wonderful review, nabanita2000! We're thrilled to know you enjoyed your stay at Residence Inn Wheeling St Clairsville so much! We strive for excellence so we're pleased to hear you appreciated not only our clean rooms and amazing amenities, but also our prime location as wel... |
I stopped here on my way from Philly to Cincinnati. The hotel is very convenient right off of the interstate and is surrounded by gas stations, quick bites to eat, and a few stores. Immediately I noticed how nice the hotel looked on the outside. Lorraine was so friendly and helpful and got me checked in right away. She... | 5.0 | Thanks for the great review, Stephanie! It's wonderful you enjoyed your stay at Residence Inn Wheeling St Clairsville so much! We strive for excellence so we're thrilled you appreciated not only our convenient location and beautiful property, but also our clean and comfortable rooms as well as Lorraine and our friendl... |
Everyone from housekeeping to the front desk was so friendly and helpful. It seems like a really nice place to work. Everyone was happy. Upon check in, they upgraded us to a nice, big room. Breakfast was pretty good. Some healthy options, like turkey sausage and hard boiled eggs and low calorie yogurt. Front lobby was ... | 4.0 | Thanks for the lovely review! We're delighted you enjoyed your time at Residence Inn Wheeling St Clairsville! It's fantastic you appreciated our delicious breakfast selection. We care deeply about the happiness and satisfaction of our guests and your praise for our food lets us know we're doing our job. We look forwa... |
We thought we had a microwave problem. By the time I went to the front desk and Linda came back up with me. My son had realized that the plug in the overhead cabinet was just a little loose. Even so, she was eager to help. JoJo in the dining area was so friendly and wonderful. Thank you for a great couple of days. | 5.0 | Thank you for the fantastic review, B6421MAgaryr! We're delighted to hear that you had an amazing experience at Residence Inn Wheeling St Clairsville! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Linda and JoJo! We look forward to hosting you again soo... |
Wonderful experience at this hotel - the hotel was clean and the staff was incredibly friendly. Lorraine at the front desk was wonderful. We brought our dog and Lorraine was welcoming and excited to see our dog. This is a wonderful place to stay. I am a Marriott reward member - and this by far, was the best Marriott I ... | 5.0 | Thanks for sharing the excellent review with us, Kara! We're so glad that you had an exceptional experience at Residence Inn Wheeling St Clairsville from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward t... |
I checked I at late night and Lorraine is super friendly. She let me know that the crib I requested was already in my room. Although we had some issue with setting up the crib, she helped me our very fast. And our little baby had a good sleep. Definitely a great place for family stay. | 5.0 | Thank you for the lovely review, Vincy! It's excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! We're thrilled our team took such wonderful care of you. Lorraine is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can... |
We enjoyed our stay and would stay there again. Vickie was very professional and welcoming upon checking us in. The hotel was clean, spacious, and the kitchen was well stocked with all the comforts of home. The hotel is also centrally located to shopping and restaurants. Thank you for a great stay! | 5.0 | Thank you for the lovely review, nicholel299! We are very proud to hear about the wonderful stay you had at Residence Inn Wheeling St Clairsville. It is great to hear that you found our clean, spacious accommodations, kind staff and ideal location to be so agreeable! We hope you plan on staying with us again soon as ... |
The staff was very friendly and accommodating. The location was awesome. More than enough parking. The two-bedroom suite and bathroom layout is great for families traveling with kids or couples. | 5.0 | Thank you for taking the time to leave this wonderful review, Zeporial! We're thrilled to know you enjoyed your stay at Residence Inn Wheeling St Clairsville so much! We strive for excellence so we're pleased to hear you appreciated not only our friendly staff and excellent location, but also our ample parking and spa... |
First time staying in this hotel. Greeted by Vicki who was great during check-in. Joe made breakfast time nice and comfortable. My room was lovely and quite comfortable. I will definitely stay again. Hotel is close to everything. | 5.0 | Thank you so much for your kind words! We're so happy to hear that you enjoyed your stay with us and that Vicki and Joe made your experience even better. We're also glad to hear that you found your room to be lovely and comfortable and hope that you'll be staying with us again in the future! |
Very nice and spacious rooms. Very clean. Vickie at the front desk was so accommodating and made the checking in process a breeze. Was here on business and Vickie recognized me as a Titanium Elite Marriott member | 5.0 | Thank you for your kind words about our property and staff! We are so happy to hear that you enjoyed your stay with us and that Vickie was able to make the check-in process easy for you. We are thrilled to hear that you were recognized as a Titanium Elite Marriott member! We hope that you will continue to choose Marrio... |
The hotel is nice and pet friendly. They even have an awesome doggie station right inside the front door. The hot tub stays open until 11, which was nice after a long day of driving. Vickie is a wonderful host. Quick and efficient, but very friendly. Would stay here again. | 5.0 | Thank you for the excellent review, Dswomley! We're thrilled your time at Residence Inn Wheeling St Clairsville was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience, so it's great that you enjoyed our relaxing hot tub and pet-friendly property. It's not surprising that Vi... |
Vickie at the reception desk was terrific, she remembered my wife and I from our last stay. Warm, welcoming. Breakfast and coffee was spot on and welcome addition all included. This is why we use Marriot hotels. Always great service and amenities. | 5.0 | Thanks for the wonderful review, feldmanm! We're glad you had such a fantastic experience at Residence Inn Wheeling St Clairsville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Vickie is a valued member of our team so it's no surprise ... |
Had a blast in this clean and spacious room. Vickie was amazing and made the stay even better. Super welcoming and made sure our stay was perfect. The room was so clean and kitchen was perfect size and supplied. | 5.0 | Thanks for the great review, bethv47! It's wonderful you enjoyed your stay at Residence Inn Wheeling St Clairsville so much! We strive for excellence so we're thrilled you appreciated not only our clean accommodations and convenient amenities, but also our amazing staff! Your praise lets us know we're doing our job! ... |
Vicki Naomi Lorraine Jo Dru Zac Ashley Tina ♥️♥️Some of the best people I’ve met.Always polite and made me smile every mornin. It’s funny how strangers become friends. Hope to see y’all again. See ya. | 5.0 | Thank you for sharing this wonderful review, Tabatha! We are very pleased to hear that you had an enjoyable experience at Residence Inn Wheeling St Clairsville! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during yo... |
Recently stayed and the hotel was very nice and new. Vickie at the front desk was very kind, helpful, friendly and made us feel comfortable. She stayed on the phone with us while we were lost and looking for the hotel. And she recommended an excellent pizza place. She just really made us feel at ease with all the stre... | 5.0 | Thank you so much for your kind words about Vickie and the Residence Inn Wheeling St Clairsville, francescabD7145VP! We're so happy to hear that she made your stay more comfortable and that you enjoyed your time here with us. We'll be sure to pass along your compliments to her and the rest of our team. We hope you'll ... |
I was greeted with GREAT service & every employee we meet was cheerful & helpful!! Special thanks to two people I know the names of Lorraine at the front desk & Jo in dietary/serving breakfast. There were others just as helpful & friendly, but I do not know their names. | 5.0 | Thank you for the wonderful review, adkissel! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you aga... |
We had a terrible start to our 50th Anniversary trip. That all changed when we got to Resident Inn in St Clairsville Ohio we were greeted by a Fantastic woman Named Lorraine, she set us up in a very nice suite , showed us where we could get food,and was the kindest person. She also made a special trip to get pillows f... | 5.0 | Thanks for the wonderful review, B8851NNhelenb! It's fantastic you had such a memorable and rewarding experience at Residence Inn Wheeling St Clairsville. We're thrilled we could help you and your spouse celebrate such a special occasion. That's what we like to see! Lorraine is a treasured member of our team so it's n... |
Every time I come here Lorraine is always super nice always has a smile on her face, very courteous and honestly all in all a very good hotel receptionist definitely 5 stars from me and will continue to come here | 5.0 | Thanks for the wonderful review, Freedomhard1776! It's excellent you had such a fantastic experience at Residence Inn Wheeling St. Clairsville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Lorraine is a valued member of our team so it'... |
Stayed a few nights at this hotel. Lorraine at the front desk was awesome and very helpful! The room was very clean and smelled fresh. The amenities were great. I loved the availability of the pool, free breakfast, the grill and basketball courts. | 5.0 | Thank you for the fantastic review, Bethani! It's outstanding your time at Residence Inn Wheeling St Clairsville was so amazing. We love sharing our excellent service with each person who walks through our door. It's team members like Lorraine who ensure our guests are getting the best level of service. That's what we... |
Lorraine was fabulous with checking us in and finding a room that fit my mom perfectly especially with her needing handicap accessible. The rooms were so clean and she was so sweet and she also told us about meal options. And made sure we felt comfortable with our room. Fabulous! Customer service! And the hotel itself ... | 5.0 | Thanks for sharing this lovely review! We're thrilled to hear you enjoyed your stay at Residence Inn Wheeling St Clairsville. It's our pleasure to accommodate you and we appreciate your praise. Lorraine is an excellent member of our team. She always goes above and beyond for our guests. You can see why we love having ... |
Wonderful stay at the Residence Inn. The facility was clean the outside patio comfortable and I loved the indoor heated pool. The room was very large and comfortable, and I loved the little grocery area. Was greeted by Lorraine who aided us in finding a restaurant for dinner and made us feel so welcomed. Breakfast ... | 5.0 | Thank you for the excellent review, Marilyn! It's lovely you had such a pleasant experience at Residence Inn Wheeling St Clairsville! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all r... |
It's an Excellent place to stay. I loved the hotel staff, especially Lorraine, she works at the front desk but never hesitates to provide in-person room service, she was very nice, helpful, and cheerful. We also met Ms. Joe also during breakfast time, she was also very helpful and cheerful. This hotel is like another h... | 5.0 | Thanks for the amazing review! It's excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splend... |
First of all I want to say that Lorraine who works 3-11 at the front desk is just absolutely amazing! She is super helpful, very friendly and has a great sense of humor! She is one of your best employees! She makes our stay so much better and makes you feel right at home! I can’t say enough good things about her! Also ... | 5.0 | Thanks for the great review! We're delighted to hear that you had such an outstanding experience with our team at Residence Inn Wheeling St Clairsville! It's wonderful that Lorraine and Jo provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experi... |
I am physician who works in nearby hospitals about 12-14 days out of the month for the past 1.5 years so everyone here has become part of my work family. Everyone is very friendly and goes out of their way to make my stay very comfortable and enjoyable. I would say one of the employee that stands out most to me is Lorr... | 4.0 | We appreciate the outstanding review! We're so glad that you chose to stay at Residence Inn Wheeling St Clairsville. It's wonderful to know that Lorraine had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighte... |
My wife and I have stayed at the Residence inn in St. Clairsville, Ohio several times. Prior to arrival Lorraine sets us up in a top floor room (I’m a very light sleeper), which is very helpful. She’s very friendly and really takes care of the people staying here…thank you Lorraine!!!! | 5.0 | Thank you for the fantastic review, Gene! We're delighted to hear that you had an amazing experience at Residence Inn Wheeling St Clairsville! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Lorraine! We look forward to hosting you again soon for another ... |
We have been on the road for three days and have been disappointed in our hotels until we arrived here. Lorraine is wonderful! My husband came back out to our car after registering with a big smile on his face. His first comment was to say how nice and personable was the lady at the front desk. Our room is very cle... | 5.0 | Thank you for the lovely review! It's excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! We're thrilled our team took such wonderful care of you. Lorraine is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait... |
Vickie at the front desk answered all of our questions, welcomed us and then checked to make sure everything was good with our room. I haven't had anyone this helpful at a front desk in years. Alicia ensured the room was sparkling clean. This was very much appreciated after our last stay at the Element in NY. Jo ... | 5.0 | Thank you for the excellent review! We're thrilled your time at Residence Inn Wheeling St Clairsville was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Vickie, Alicia, and Jo took such wonderful care of you and made you feel so valued. They ar... |
We stayed for one night and got in around midnight, the receptionist was incredibly kind and helped us with whatever we needed. The next morning a super kind woman named Joe helped us with our breakfasts and made sure we were happy. She talked with us and was incredibly kind. | 5.0 | Thanks for the wonderful review! It's excellent you had such a fantastic experience at Residence Inn Wheeling St Clairsville! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Joe is a valued member of our team so it's no surprise she took ... |
Jo was like having my grandmother cook us breakfast and she was so friendly. Overall the entire staff was welcoming and the room was great for our stay. The room was a king bed suite and it was very comfortable and clean. | 5.0 | Thanks for the fantastic review! It's excellent you had such an amazing stay at Residence Inn Wheeling St Clairsville! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to ... |
I travel a lot for business, and I always enjoy staying at this hotel. The staff is very friendly and attentive, and the rooms are impeccable. Vickie is always a friendly face at the front desk and I look forward to my next stay. | 5.0 | Thank you for the outstanding review, Nathan! We're delighted your experience at Residence Inn Wheeling St Clairsville was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We ai... |
Check in / check out very nice friendly service. Breakfast well above the competition. All amenities top of the line. Quite a good room rate. Restaurants close by within two miles. Highly recommend this motel. | 5.0 | Thanks for sharing this fantastic review, Kenlavin! We're thrilled your time at Residence Inn Wheeling St Clairsville was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all... |
Lorraine was the first person that greeted us on a late check-in. We had traveled Charlotte-Pittsburgh-Eastern Ohio to visit with family. The next to last leg had us headed to Cambridge, OH before our finally headed home. We were getting ready to pass St Clairsville, OH on our way to Cambridge and decided to stop at th... | 5.0 | Thanks for sharing this lovely review, Chris! We're thrilled to hear you enjoyed your stay at Residence Inn Wheeling St Clairsville. It's our pleasure to accommodate you and we appreciate your praise. Lorraine is an excellent member of our team. She always goes above and beyond for our guests. You can see why we love ... |
Checked in yesterday dead tired, staff was very helpful getting us settled into our rooms , rooms are clean and tidy. This morning Lorraine helped alot by directing us as to where local restaurants and places to visit are , she offered coffee and made sure that our experience here was excellent . I will definitely be... | 5.0 | Thank you for the excellent rating, Nate! We're so glad that you've enjoyed your stay at Residence Inn Wheeling St Clairsville so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of ... |
So, we planned on staying here 6 nights. I booked one night 3rd party and 5 nights with points. When we checked in, I already knew we'd have to switch rooms since the same type was not available the first night. I asked to be moved to a 2 bed if possible the next day. The next morning, I had Walmart deliver groceries (... | 5.0 | Thank you for sharing this glowing review, Traveler00822579849! We are delighted to hear about your experience at Residence Inn Wheeling St Clairsville! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with... |
Have stayed here at this property in St Clairsville., Ohio several times the staff is beyond helpful to anything they can do .The rooms are immaculate and are well kept .We highly recommend this hotel for any occasion. All the front desk employees are so nice & helpful the amenities are great laundry room & the gym all... | 5.0 | Thank you for sharing this glowing review, Katherine! We are delighted to hear about your experience at Residence Inn Wheeling St. Clairsville! We truly appreciate your kind words regarding our staff. It's wonderful that you felt valued by each member of our top-notch team. We will be sure to pass your comments along ... |
The location of this hotel is good, right off RT 70. Plenty of places to eat, to get fuel and shop, if necessary. The hotel is really clean. The pool area comes with a hot tub. The staff is very friendly. The breakfast needs a bit more. | 4.0 | Thank you for the great review! We're happy you had a pleasant experience with us! It's lovely you enjoyed our location, clean accommodations, amenities, and interacting with our team so much. That's what we like to see! However, we regret that our breakfast offerings didn't meet your expectations. We endeavor to offe... |
I can't say enough good things about this place. During my 5 night (un-planned and un-expected) stay earlier this year, I found everyone at the front desk absolutely amazing. Starting from Zac (who checked me in) to Tina, Naome, Ashley, Vickie, Dru, Lorraine and last but certainly not the least Jo who made sure that ... | 5.0 | Thank you for sharing this wonderful review! We are very pleased to hear that you had an enjoyable experience at Residence Inn Wheeling St Clarisville! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time w... |
With this annual event & the Residence Inn as the host hotel year after year they never disappoint! The greatest staff & shout out to a few personally for going above & beyond! Vickie at check-in, very welcoming & thorough with details. Lorraine & Kim that went above & beyond outside their normal hotel responsibiliti... | 5.0 | We appreciate the outstanding review, Diane! We're so glad that you chose to stay at Residence Inn Wheeling St Clairsville. It's wonderful to know that Lorraine and Kim had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and... |
This property is ALWAYS clean and friendly and has a great pool, fitness center and outdoor basketball court and sitting area with fire table. The desk folks always greet me by name and look for ways to be helpful. I have stayed here many times. Today, it was Vickie who made me feel welcome! | 5.0 | We appreciate the outstanding review! We're so glad that you chose to stay at Residence Inn Wheeling St Clairsville. It's wonderful to know that Vickie had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted ... |
We traveled for an event and selected this hotel to host our party. The people the hosted us were so great. Kim, Vickie and Lorraine were awesome! Thank you so much for a great time and a welcome experience. | 5.0 | Thanks for the amazing review! It's excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team motivates us all to continue doing what we do best! We look forward to hosting you again soon so we can sh... |
The Property is 5 years old ,but is if it was brand new. we were upgraded to a 1 bedroom suite as a gold member. This is a top Marriott property. I would highly recommend a stay here. The staff was accommodating and friendly. They also have free breakfast. | 5.0 | Thanks for the great review and rating, dannymP9720PT! We're happy that your overall stay at Residence Inn Wheeling St Clairsville was enjoyable and that you were able to take advantage of our comfortable accommodations. It's great that you appreciated our courteous staff and breakfast selection, and we certainly look... |
My family and I enjoyed our stay while passing through to visit family. The hotel itself is very clean and we enjoyed the pool very much. However, the greatest asset is the staff. Vicky checked us in and was very friendly. Even after a long car ride, she was able to make us feel at ease and welcomed. She called our roo... | 5.0 | Thank you for the fantastic review, Johny! We're delighted to hear that you had an amazing experience at Residence Inn Wheeling St Clairsville! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Vickie! We look forward to hosting you again soon for another f... |
I have been placed here by my employers for the last few months . The atmosphere is welcoming an feels like home . My coworkers an I love to sit by the fire pit at night an just relax . Have to throw a huge thank you to Lorraine (rainey) who works the desk at night she's so sweet an is always so helpful with anything ... | 5.0 | Thank you for the excellent rating! We're so glad that you've enjoyed your stay at Residence Inn Wheeling St Clairsville so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our te... |
One of my favorite Marriott properties to stay. Incredibly friendly staff, very comfortable rooms and very pet friendly. Have stayed here multiple times as a result. Lorraine at the front desk is awesome. Can't go wrong with a stay here. | 5.0 | Thank you for sharing this glowing review! We are delighted to hear about your experience at Residence Inn Wheeling St Clairsville! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospital... |
we enjoyed our stay with this hotel. we had a large family and the staff was very accomdating, especially vicki. when we would call the front desk for something she was always kind and polite. she also brought extra sheets and pillows to our room when we asked. breakfast was awesome , the kids loved it. | 5.0 | Thank you for the lovely review, stahop212! It's excellent your time at Residence Inn Wheeling St Clairsville was so fantastic! We're thrilled you enjoyed our breakfast selection, and that our team took such wonderful care of you. Vicki is a treasured member of our team so it's not surprising you felt so welcome and c... |
My husband and I stayed here for the weekend as he was working close by. I was blown away at the friendliness of the staff. The rooms are nice and well-equipped. The hot tub and pool were great, there was a small basketball court and small gym with free weights and standard equipment. There is a courtyard that looks ni... | 4.0 | Thank you for sharing this wonderful review, emilydU320CJ! We are very pleased to hear that you had an enjoyable experience at Residence Inn Wheeling St Clairsville! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued duri... |
we enjoyed our stay at the residence inn. the breakfast was very nice, and had a good variety. Vickie checked us in and she was awesome. She is very kind, and when we needed extra towels she brought them up to our room. We will be staying here often when we travel! Awesome Staff | 5.0 | Thank you for the wonderful review, S4451IEsallyk! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting yo... |
The rooms are huge , comfortable and clean. It make our 2 week hitch go by easier. The staff are excellent. They address every problem, when we rarely have one. Joe, Rainey and Ashley outdo them selfs. I highly recommend staying here. | 5.0 | We are so grateful to have guests like you! I truly hope my staff and I continue making you and the crew feel more and more like home each and every day… |
The hotel Management and Front dest staff was amazing. The weather was bad getting into St. Clairsville and upon my arrival the front desk had me already to go since I arrived so late due to a little accident. I also needed to travel the next day about an hour away and Tina was amazing at getting me directions to avoid... | 5.0 | We are thankful you made it in safe. Words can not express how grateful we are that you shared your experience and recognized Tina & the front desk team. We are all looking forward to your next stay with us… |
My family stayed during the icestorm. All of the staff was very helpful. I do want to say Vicki did a fantastic job at the front desk. She was working the night of the storm. at times there would be close to 10 people at the desk. she handled the manner very friendly and professionally. She even took the time to make s... | 5.0 | Our staff is incredible, thank you so much for taking your time to express your personal experience and share it with us! We are grateful for Vickie and our other team members who continue striving for exceptional customer service! |
Not only are the rooms beautiful, modern, bright and spacious, they are well stocked with so many of the basic necessities. The staff, went above and beyond in order to make us comfortable and provide us with exceptional service while we were displaced due to a winter storm. Breakfast each morning was delicious, with ... | 5.0 | Thank you so much for your kind words! It was our pleasure to take care of you and your family during the winter storm. Please come back and see us anytime! |
The rooms were bright, clean, and fresh. Check-in was quick and efficient. Everyone was very nice and courteous. I must give a particular shoutout to Rainey!! She was friendly and helpful, and knew about the area. It was a late planned stop and we were glad that we found it. :) | 5.0 | Thank you for sharing your experience with us! Rainey goes above and beyond and we are grateful for her! Looking forward to your next stay with us… |
I work at the Buffalo Wild Wings across the street and got stuck in a snowstorm, all the roads leading to my house were closed and there was no way I could make it home. The roads were so bad that my manager who was taking me to another hotel couldn’t get his car out of the parking lot so I walked across the street fre... | 5.0 | Thank you for the excellent review! We're thrilled your time at Residence Inn was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Vikkie took such wonderful care of you and made you feel so valued. She is an important member of our team! We loo... |
This hotel is not only clean and beautiful, but it was perfect for my family. I have 4 young kids, with my husband and we all enjoyed our time here. The room was great, the staff was very pleasant as well. Breakfast was delicious as well. I will definitely be staying here again. | 5.0 | Your opinion is greatly valued and helps us maintain an outstanding standard of service. You having such an amazing stay at Residence Inn lets us know that we're meeting those standards! We're glad our team made you feel so appreciated during your time here and that you enjoyed our friendly staff and relaxing family ac... |
Very clean, staff is gracious and friendly. Special shout out to Jo who oversaw breakfast the day we were here. She was very warm and friendly and made sure everyone's needs were met. And, this was the best hotel breakfast I have ever experienced - highlights included fresh avacado (when have you ever seen avacado serv... | 5.0 | No Exist |
Rainey did a great job very friendly made us breakfast before it was supposed to be out and helped switch rooms when the one I was in had a TV broke very nice hotel aswell clean and sanitized and all the staff was friendly | 5.0 | No Exist |
Spent one night here. Chose it because of its location, as it was near some place I had to be and was a good distance from where I was coming from. Everything about my stay was great--staff were wonderful, the hotel and room were very well maintained and in great shape. I don't think that there were many other guest... | 5.0 | No Exist |
My family travelled to this hotel for Thanksgiving weekend for a family reunion that involved many rooms and a lot of special times and at times noise. We were greeted in such a friendly manner. Rooms were clean and included all amenities even including dish soap, toaster, microwave, tables, extra chairs, etc. Corne... | 5.0 | No Exist |
The building is very clean and the staff was great. Tina was very helpful with setting up the reservation. Zach, Lorrane, Jo and Drew were so hospitable and made everything from check-in to breakfast, extra towels or housekeeping was seamless. A special thank you to Naomi who helped us when we had a flat tire on Tha... | 5.0 | No Exist |
We stayed at this hotel Thanksgiving weekend 2021 as part of a family reunion of about 50 people from many areas, including Alabama, Georgia, New Jersey, Michigan and South Dakota.. The facilities were clean, comfortable and perfect for our needs, including kitchens for heating food prepared before our travels, lobby s... | 5.0 | No Exist |
This hotel was so great! The staff was so incredibly accommodating for my large family reunion and met our every need and exceeded all of our expectations. A special shout out to: Tina, the meeting planner that helped us set up the reservations. Front Desk: Naomi, Lorraine, Zack and Drew; Breakfast set up Jo. Thank ... | 5.0 | No Exist |
We planned a long awaited Thanksgiving family reunion and the staff at this hotel was AMAZING. Tina assists us with the planning. Zach checked us in and made each of us feel welcome, Naomi and Lorraine and Jo just like Zack and Drew could not be more helpful, they are all hard working and caring. This is a must stay... | 5.0 | No Exist |
At the Marriott in St. Clairsville, the staff was great & very helpful. However, one employee, Lorraine, really stood out. She's a hard worker --- pleasant, knowledgeable, and went the extra mile to ensure our stay was a pleasant one. We met over a lost internet connection in our room. Lorraine had the matter resolv... | 5.0 | No Exist |
This is a must stay hotel if you are in the area. Clean rooms, great warm pool with hot tub, excellent breakfast, comfortable beds--all were wonderful! Naomi and Jo both helped to make our stay for our family so enjoyable! You won't be disappointed! | 5.0 | No Exist |
It was my friends 17th birthday we came to the hotel because it’s close to the mall and it has a heated pool and a hot tub. All of the staff were extremely welcoming and helpful. The breakfast is very nicely displayed and is very good. There is a fireplace outside and it keeps the whole area warm. In the lobby there ar... | 5.0 | No Exist |
I stop here on my way home from Florida that staff and hotel are wonderful . Jo was the kindest women I have ever met and you can tell that she clearly cares about her job. I would definitely stay here again. | 5.0 | No Exist |
One of the nicest experiences I had along my long trip cross the US. I stayed an extra night just to relax more at this hotel. Naomi at the front desk was especially helpful, kind and inviting. Thanks Marriott 😊 The room was quite, roomy, and I could log on very easily to any services I have like Netflix, YouTube etc.... | 5.0 | No Exist |
this hotel is not owned by Marriott but represents Marriott I am a professional athlete I travel a lot and I am a platinum elite member I came into town for two nights I checked in for an hour and my father had a heart attack so I had a family of emergency and I let the front desk manager know I didn't even stay that n... | 1.0 | No Exist |
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