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This hotel is beautiful and has very large rooms. The kitchen area is very nice and open and the bathroom shower is giant. The hotel is hard to find because it is new and google maps takes you to the plaza next door. You have to access the hotel by driving behind Macy's at the Ohio Valley mall. The signs are small and ... | 5.0 | No Exist |
No complaints. Pros: new property, maybe 1 year old. easy access to Interstate good customer service good breakfast Cons: only con is it can be a bit difficult to find only b/c google has clearly not been there yet and they send you to the wrong side of the interstate, but this isnt hotel's fault obviously. | 5.0 | No Exist |
Beautiful property, well managed. We stayed 4 days with exceptional service! Breakfast was included, we had a 1 bedroom suite with modern amenities. Kitchen, full refrigerator, stovetop, kitchen bar, dishwasher. Office area, section couch with pull out bed, swivel flat screen tv that could be watched from living roo... | 5.0 | No Exist |
This hotel exceeded our expectations in every way! We were moving from KS to WV with two cats in tow. We didn't know exactly how long we'd be without a home, but this hotel could have done the trick for a long, long time if needed. We upgraded to a suite so we could release our cats in the bedroom without "loosing" the... | 5.0 | No Exist |
We had a two bedroom, two bathroom suite for the weekend. The suite was spacious and the room had everything we needed for the weekend. The location is conveniently located off of the interstate, and close to the mall. We enjoyed the common area and the outdoor fire pit. | 5.0 | No Exist |
We stayed here for one night for a family reunion with points and it's the best residence in ever! No joke. It's brand new, the rooms are bigger than all the other ones I've been in, it's clean and the staff is friendly. The indoor pool and breakfast areas are great! They also have outdoor grills and a half basketball ... | 5.0 | No Exist |
Very nice hotel with a few problems. First of all, I had a two room suite that was booked months ago. Upon arrival, found out it was a handicapped room. I would have never booked a handicapped room, but they were full and we were stuck. After 1 st night we realized why we were probably given that room because right... | 4.0 | No Exist |
My team and I spend approximately 11-13 weeks a year in St. Clairsville and last year switched hotels to stay at the Residence Inn. We have been extremely pleased with our switch. The customer service is phenomenal. There have been multiple occasions where the staff at the Residence Inn have gone above and beyond for... | 5.0 | No Exist |
WOW!! Get ready for a book! I booked the Residence Inn ahead of time for part of our vacation. We've been to St. Clairsville before & stayed at Microtel, which was a beautiful hotel, but I decided to try Residence Inn due to they had suites & we were traveling from AZ with twin 13 year olds & I wanted us to have som... | 5.0 | No Exist |
We all loved the hotel and our 2 bedroom suite. The configuration was perfect for our family trip and very comfortable. The young lady at the front desk was so welcoming and friendly, and the check-in went very smoothly. Parking was no problem, but we did have a little trouble finding the access road to reach the h... | 5.0 | No Exist |
This hotel is excellent. The staff is friendly and they try to accommodate you in any way they can. We have stayed there at least three times now and it is always immaculate. We highly recommend the hotel. Craig and Linda Larson | 5.0 | No Exist |
Absolutely beautiful place to stay. Very clean and very modern decor. Doesn't come up on GPS but use the Ohio Valley Mall address and proceed behind it. Basketball court & fire pit for evening partying with friends. Continental breakfast was very good. The room was just like being at home. | 5.0 | No Exist |
Traveling with a family can be a challenge when you need a large hotel room. The Residence Inn was outstanding! We booked a 2 bedroom suite that had a living room and full kitchen that included dishes and refrigerator with icemaker. This was perfect for 2 adults and 2 children, and the price was reasonable. We were so ... | 5.0 | No Exist |
My company booked several rooms over the weekend, and it was the perfect place to stay. The staff is extremely helpful and welcoming, and the hotel itself is updated and very well kept. The rooms are accommodating with a full kitchenette, pull out couch, and king size bed. There is plenty of space to work and relax.... | 5.0 | No Exist |
Don't hesitate to stay at this Residence Inn. The rooms are quiet and well appointed with full kitchens that include plates, glasses, etc. Although the facility appeared to be at capacity, everything was kept in immaculate condition. Above all, the personnel are very friendly and genuinely concerned with your satisf... | 5.0 | No Exist |
We just stayed at the Residence Inn Wheeling-St. Clairsville OH while we visited family. It was the perfect place for us!! The staff was friendly, our 1 bedroom king suite was spacious, clean and had everything we needed! The breakfast had many options and a variety of seating - we chose to eat near the fireplace each ... | 5.0 | No Exist |
Thank you Residence Inn. We met family halfway for a mini getaway vacation. This hotel and its staff were wonderful. The rooms are clean and comfortable. There was an indoor pool and jacuzzi for everyone to enjoy including a fire pit and basketball court. Breakfast was good and those keeping the food warm and stocke... | 5.0 | No Exist |
Yay for Jake! A great help as we drove toward the hotel! He was so helpful and kind! Clean hotel and lots of room for our kids to play! We stayed in a kingsized bed room suite for a great family price. | 5.0 | No Exist |
The manager, Adam, and the staff go out of their way to accommodate you. The hotel is immaculately clean and has all of the conveniences a traveler desires. My wife and I stayed their in November and we will be returning in May. It is definitely our first choice of a place to stay in the area. Craig Larson, Salisbu... | 5.0 | No Exist |
This hotel is awesome. Our room was clean & fresh. The staff on all shifts are friendly, knowledgeable and professional. They make you feel so welcome. The breakfast food was good and had many choices. I definitely will brag to all our friends about this Inn. | 5.0 | No Exist |
This past week's stay was on short notice as we returned to the area due to a death in the family. Nevertheless, the reservation was quick and easy to book with less than 24 hours notice. We stayed in a 2-bedroom suite which was very well appointed and provoked favorable comments from all who visited us. The staff was ... | 5.0 | No Exist |
We take several extensive road trips a year and only stay at Residence Inns as we like the space and consistency. This is a brand new RI which looks nothing like the traditional ones we have enjoyed over the last 15 years. It has been open only a few months and the staff says the new look may be inspired by New England... | 5.0 | No Exist |
This is a new location, so new that my GPS had trouble locating it but the girl at the front desk was gracious enough to guide me right to it. I cannot say enough nice things about the staff, the lobby and patio area are warm and inviting, and the room is well designed, spacious, and very clean. If you are anywhere nea... | 5.0 | No Exist |
We stayed in a 2 bedroom suite on 10/5/16. I can't say enough nice things about the hotel and staff. The hotel is relatively new, having opened in March 2016. It was spotless. Being new, it does not look like the "typical" Residence Inn. I had to look twice to make sure that it was the correct hotel since the exte... | 5.0 | No Exist |
Everything about this hotel was excellent. Our son loved the basketball court and everyone was impressed with the room and public areas. The people were nice and it was quiet once we settled into for sleep. GREAT RATE booked through Marriott too so we earned points. Cannot say enough good things about this hotel. We lo... | 5.0 | No Exist |
Congrats to Marriott on this location. The property is spotless, great shape, brand new and a delight to stay overnight. The staff is very friendly and professional. The breakfast was fresh and hot, kudos to Hannah for maintaining a great breakfast. The location is a little tough to drive to, it's not on Google ... | 5.0 | No Exist |
This is a new hotel near a mall complex so the road getting there might not register on a GPS. They are building a Buffalo Wild Wings across the street so there is a little dirt and dust. The hotel itself is brand new and the decor is modern. Has a nice clean look. All of the staff were very friendly. Check in and ... | 5.0 | No Exist |
Extremely clean hotel lobby, elevators, rooms and bathroom. Bedroom seemed a bit small but the living room area was very gracious and there was a small area between the bathroom and bedroom which was useful in the morning but could use a mirror in that area. The breakfast had a great variety or cheeses, fresh fruit, yo... | 4.0 | No Exist |
Good housekeeping services, excellent breakfast room and an "Outstanding Front Desk Crew." The front desk made our stay smooth, especially on days, when we were exhausted from a hard day's work. We will be repeat customers. | 5.0 | No Exist |
This hotel is new and the property & staff are great. Everyone was friendly & accommodating. The front desk clerk even provided me laundry detergent to do a load of wash! I cannot say enough good things about my experience. The rooms were clean and comfortable with extra amenities such as a full kitchen. The breakfa... | 5.0 | No Exist |
Brand new, upgraded Hotel. 2 Bedroom Suite was, Awesome. Great living room, Kitchen, and Bedrooms, modern furniture. Spacious layout. Great location, adjacent to St. Clairsville Mall. Lots of Hotels, Restaurants, and Stores in the area. Great stop over, heading to the East Coast. | 5.0 | No Exist |
Stopped at this hotel on a return trip to DC. Great suite was spacious and clean. We ordered food from Applebee's nearby and ate in the suite Perfect stop for our family of four. We even played basketball and enjoyed the pool. It is a bit hard to find as its behind the mall and the signs aren't great. Only 4 stars bec... | 4.0 | No Exist |
I stopped at this hotel while driving from NJ to Ohio. This hotel was everything you need for a good night sleep. The hotel is new, front desk very informative and personable. The room was amazing. Very well done with up to date fixtures, large screen tv, extremely comfortable bed and huge shower. This hotel is a ... | 5.0 | No Exist |
Beautiful hotel, very kind and personable staff, luxurious rooms, nearly full kitchens! We loved everything about this hotel. The rooms were so nice and comfortable. Very quiet rooms with big cozy beds. Each room had a nearly full kitchen which included a full refrigerator with full freezer and ice maker, microwave, s... | 5.0 | No Exist |
This is a new property and everything is top-of-the-line. Complimentary Manager's dinner hit the spot in the evening. Great, spacious room with upgraded fixtures. We only spent one night here, but this is a hotel you could easily spend a week or two at, especially on business. WARNING: The property is new, and so i... | 5.0 | No Exist |
This hotel is one of the most impressive Marriott hotels I have stayed at. The design, staff friendliness, state of the art features are second to none! Would definitely stay here again! The early bird breakfast snack is a new concept, so if you are hungry at 2:30 am you can have something free to eat. | 5.0 | No Exist |
One of the best motels I've ever been in. Started having beer, wine and food in evening. Breakfast is better than most. Has large laundry room and fenced in basketball hoop so you don't have to chase after the ball | 5.0 | No Exist |
I stayed at the Residence Inn in St. Clairsville while I was traveling on business. Felt instantly at home in my king, one bedroom suite. Full kitchen, with dishwasher, oven, microwave, and stove. All utensils you need to make a home cooked meal! Staff was super friendly! They had a reception every night with delicious... | 5.0 | No Exist |
My trip didn't begin well, but the staff at the Residence Inn Wheeling- St. Clairsville, OH helped it get better! After a long trip riddled with traffic, a few accidents, and lots of construction, I arrived at the hotel ready to relax. Unfortunately, upon check-in I discovered my credit card had been frozen by my credi... | 5.0 | No Exist |
When I booked this hotel I knew it was new because there hadn't been any reviews yet on Trip Advisor. I am honored to be the first. It was a little difficult to find. It is somewhat hidden behind a large mall in surroundings that doesn't seem to fit the very nice hotel. I am assuming that the surrounding dreary, muddy... | 5.0 | No Exist |
The hotel has the most AMAZING and attentive staff. Ivan, the desk manager went above and beyond to help me recover a phone I'd left in my taxi from the airport. I cannot thank him enough, or recommend this place more. He called the taxi service multiple times on my behalf, tracked my phone down, and ultimately recover... | 5.0 | No Exist |
Booked 2 rooms for my family and the suites are so spacious and clean. Its also pet friendly so you can bring your furry friends along. The rooms are very clean and the staff are above and beyond w/ their services. Thanks to Ivan and Glena for being very accommodating and to the housekeeping staff who are very approach... | 5.0 | No Exist |
Everything was top of the standard, and the decor was lovely, clean, and well-maintained. All the staff was terrific and the rooms were comfortable and immaculate. The only thing that needs improvement is the quality of food in breakfast. But overall it was excellent and highly recommended. | 5.0 | Dear Guest, The entire hotel staff would like to convey its sincere appreciation for you sharing your experience with us. Positive feedback is extremely encouraging, especially from cherished customers like you. Your feedback was shared with our team, and it serves as a celebration of the outstanding customer service... |
I love everything about this hotel! My family stayed there for 2 nights and 3days. Breakfast was included, they just dont have enough choices but everything was good. Staffs are very friendly and the place is clean! I would be happy to go back and stay there again nextmonth! | 5.0 | Dear Guest, We, the entire hotel team, express our heartfelt gratitude for sharing your experience with us. Receiving positive feedback, especially from valued guests like you, is truly motivating. Your comments have been shared with our team, and it serves as a celebration of the excellent guest experiences we striv... |
Staff were very helpful throughout my visit. Room was very clean and well kept. I was traveling for business and the wifi was fast and stable. The hotel is in an excellent location with easy access to a plentiful supply of restaurants and other amenities. Sherwood Park is a fantastic city very close to Edmonton and I m... | 5.0 | Dear Guest, We, the entire hotel team, express our heartfelt gratitude for sharing your experience with us. Receiving positive feedback, especially from valued guests like you, is truly motivating. Your comments have been shared with our team, and it serves as a celebration of the excellent guest experiences we stri... |
I highly recommend this place as it offers the best hotel and service. The lady manager is incredibly attentive and helpful, making the experience even more enjoyable. Room is clean and breakfast not that good but at least free. | 5.0 | Dear Ross W, On behalf of the entire hotel team, I want to thank you for sharing about your recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experi... |
My family and I checked in as part of a team. The manager, Glena, was incredibly accommodating throughout our stay. The room was spacious with enough space for all of us. Dainik, the person who checked us in, was amazing and provided excellent service. The room was clean, and the housekeepers were friendly and approach... | 5.0 | Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experie... |
Me and my husband went for a couples getaway during the July long weekend. The staff are wonderful and treated us with such great hospitality. Especially Glena, she went above and beyond to accommodate our needs and wants. On top of that the breakfast service was great, the room was clean and the hotel was like home fo... | 5.0 | Dear Guest, We, the entire hotel team, express our heartfelt gratitude for sharing your experience with us. Receiving positive feedback, especially from valued guests like you, is truly motivating. Your comments have been shared with our team, and it serves as a celebration of the excellent guest experiences we striv... |
So I went here for a trip because we had a football game and the manager Glenna was her name. She really helped me out and she made me feel so welcomed and at home for the past few days that me and my team stayed here. I really recommend it. | 5.0 | Dear Guest, We, the entire hotel team, express our heartfelt gratitude for sharing your experience with us. Receiving positive feedback, especially from valued guests like you, is truly motivating. Your comments have been shared with our team, and it serves as a celebration of the excellent guest experiences we striv... |
Frankly, this is the place to stay with a family. Whether you’re moving, vacationing or looking for a comfortable place to call home for awhile. A big shout out to Glena for making the stay even that much better with her warm, friendly nature and her professionalism. Clearly, she takes a LOT of pride in the satisfacti... | 5.0 | Dear Ryan, We, the entire hotel team, express our heartfelt gratitude for sharing your experience with us. Receiving positive feedback, especially from valued guests like you, is truly motivating. Your comments have been shared with our team, and it serves as a celebration of the excellent guest experiences we stri... |
We recently stayed at this hotel with a group of 50 for 5 days. The staff was extremely accommodating for the duration of our stay. The daytime manager, Glena, ensured that each member of our group was safe and comfortable. This hotel is close to several amenities in Sherwood Park including restaurants, big box reta... | 5.0 | Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience with the hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire leadership team as a way of celebrati... |
Great friendly service. Very welcoming front desk staff. Clean and spacious rooms with convenient kitchenette. Comfortable beds with high quality sheets for a restful sleep. Close to restaurants and shopping. | 5.0 | Hi Maryanne, Thank you for taking time in leaving us a review. We appreciate your comment about our hotel and our service. We hope to host you again soon! |
We had a wonderful stay and we’re very happy. They were extremely accommodating of us and our dog, and promptly addressed a minor issue with the room. Very nice comfortable room. Definitely would come back. | 5.0 | Hi Jlistw, Thank you for your Review! We appreciate you business and we hope to host you again soon. |
Super comfy, front desk assistant Rose was helpful. Staff is really courteous & housekeeping is wonderful as well! Beautiful atmosphere & family oriented as well! Manager makes you feel right at home. | 5.0 | No Exist |
One of my best hotel while I'm on business or for work. Love the warm welcome at the front desk makes you feel like home. The breakfast is perfect and the staff in the kitchen are so friendly and always have a smile. | 5.0 | No Exist |
My stay at TownePlace Suites was exceptional due to the staff, especially Rose. Her dedication, warmth, and professionalism made me feel at home. Highly recommended for genuine hospitality. Rooms are very clean | 5.0 | Thank you for your amazing feedback. We are delighted to hear you enjoyed your stay with us. Looking forward to your next stay with us! |
Booked/arrived late last night with my boyfriend & small dog and boy are we ever glad we did. The room was spacious, clean & beautiful! Rose at the front desk was super friendly and helpful this morning when checking out. I will definitely stay again & would 100% recommend | 5.0 | Thank you for your amazing feedback. We are delighted to hear you enjoyed your stay with us. Looking forward to your next stay with us! |
We needed a place to stay while we were having some insurance construction done on our house, and with a large family I figured this place would work well. We had two of the two bedroom suites which worked very well. The hotel is clean, the rooms very well appointed and the beds comfortable. The kitchen suites were pe... | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with everyone. Looking forward to your next stay. |
Stay was great with my friends. Rooms are really nice and huge will definitely recommend to other friends when they are in Edmonton area . They have good breakfast items selections to chose from . Pet friendly hotel . Front desk agents were really nice | 5.0 | Thank you for your wonderful comments related out team here. We are glad to hear we met your expectations on service . See you again soon |
The first impression of the hotel was good, it is fairly new and clean. It was the breakfast that made us second guess if we would stay there again. They only served breakfast until 9:00 even though it was a holiday. We went for breakfast at 8:30 and they were out of omelettes and almost out of sausage and the batter f... | 3.0 | Good day! Am glad you stayed with us and i would like to apologize for the breakfast inconvenience's. We will address the issues accordingly. Hope to be seeing you in your next stay. |
We have stayed at several hotels this year and this is our favorite. Not only is it kept clean, but the staff are also fantastic and really go out of their way to ensure the comfort and satisfaction of their guests. We especially want to thank Ivan and the other front desk staff for making check-in so smooth and for ... | 5.0 | Hello 231amy, Thank you for your wonderful comments related out team here. We are glad to hear we met your expectations on service . See you again soon . Best regards Four Points Family |
Clean hotel with a great breakfast. Limone and the other front desk staff are very friendly and treat guests like family. Maintenance and housekeeping staff are all fantastic and thorough. Great spot for an extended stay! | 5.0 | Dear Y3395MQamys, Thanks you for an amazing review . Hope to see you soon . |
I want to use this medium to recognize Ivan at the front desk of the hotel. We got to check in late and tired and was attended to at check in and throughout our stay in a top class professional manner Very impressive when person attending to you know their job and add a touch of empathy Thanks Ivan for making our stay... | 5.0 | No Exist |
I had an amazing stay at this Towneplace. The check-in was fast and short and free breakfast as well. They also allow there guest to use the other hotels underground heated parking-lot as well for free which is amazing in this weather. The front desk lady Harkirat was kind as well really helpful and funny. | 5.0 | No Exist |
From the start of our arrival Ivan was very welcoming and helpful. I was travelling with my grandson and dog and he was very understanding with getting a room that suited us. As a Marriott member I am usually happy with the room and amenities and this hotel definitely was comfortable! Although we were in the dog frien... | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with all of our staff. Looking forward to your next stay... |
Had a great stay! Room was comfortable and clean. Place was quiet. Dog was happy. Breakfast was hot and good. The manager Rose was able to help me greatly with scanning some documents for work. Great experience overall! | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with all of our staff. Looking forward to your next stay... |
booked 2 rooms here for my brother's birthday because they had a room that had 2 bedrooms. We were checked in by Limone who was very friendly. Breakfast was great and complementary. I would definitely recommend staying here | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with all of our staff. Looking forward to your next stay... |
We stayed at this hotel with Team BC ringette. The hotel was clean and comfortable. We enjoyed the i suite kitchens for easy food prep. The staff at the hotel were willing to help out with early breakfasts and accommodated our needs and requests. Very pleasant staff. A great stay overall. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with all of our staff. Looking forward to your next stay... |
I stayed there for a few days and the front desk staff was amazing especially harkirat who welcomed us with a smile and was always there to help. The breakfast was alright but they should get more options. Other then that I had a great stay. | 4.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with all of our staff. Looking forward to your next stay... |
If you are looking for a comfortable hotel to stay short term or long term, I would highly recommend the TownePlace Suites in Sherwood Park. The room I stayed in had a nice kitchen furnished with a full-sized refrigerator, electric stove top, microwave, pantry, coffee maker, toaster, and dishwasher (some rooms also hav... | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with all of our staff. Looking forward to your next stay... |
The 2 bedroom suite with full kitchen is huge! We celebrated our son’s 2nd birthday there and was surprized that all our guests were seated comfortably in the living area. The staffs were kind and polite especially Ivan who gave us a tour of the room before we decorate the place. I love that the kitchen has its own b... | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Ivan. Looking forward to your next stay. |
Home faraway from home , Im truly enjoy staying here that I could call as home , nice and friendly staff , professional and friendly front desk Ivan very helpful to me every time i need him Safe parking for my car as I needed i feel safe as im working till 4am it’s highly recommended…enjoy and be safe everyone… | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Ivan. Looking forward to your next stay. |
We truly enjoyed our stay here at TownePlace Suites Edmonton Sherwood Park! Everything from service, to the rooms was perfect. Staff are so friendly and professional. Rooms are so clean. Breakfast is A+. We would highly recommend anyone who visits Edmonton to stay here!!! | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will definitely share this good review with the whole hotel team |
Excellent stay. Ivan is the hardest working man in Edmonton. Not sure if he sleeps, yet he is cheery and helpful. Got upgraded as a Gold Elite, so that was nice. No swimming pool or hot tub, but there is access to those in the sister hotel (Four Points) across the parking lot. Room was super new and clean and awes... | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with team. Looking forward to your next stay. |
Kulbir was very welcoming and friendly. I enjoyed chatting with on my way in and out. He made excellent recommendations for local shops. The room was comfortable, spacious, neat & tidy would stay again. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Kulbir. Looking forward to your next stay. |
During my stay, I met a young man that personified what I have grown to love at Marriott. He was professional, engaging, charming, and had that type of personality that made you feel at home. It was refreshing and welcoming after a long day. Kulbir was awesome to work with and I see him growing deservedly within the Ma... | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Kulbir. Looking forward to your next stay. |
Rooms are cleaned almost everyday and the front desk staff are very helpful and accomodating. They even let me store my mountain bike in their storage area. Roseline (Rose) is an excellent front desk attendant. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Rose Looking forward to your next stay. |
I stayed here for a month for my work.Loved everything here.Staffs are great.Front desk staffs are helpful especially Daink. Breakfast was okay. Housekeeping were very helpful. I will recommend everyone to stay here. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Dainik. Looking forward to your next stay. |
Great value, polite staff and helpful. Kitchenette was very helpful. Roshan was a friendly and helpful front desk staff member. We stayed a week and many amenities were close by. Would come back. Laundry facilities were helpful and adjacent hotel facilities could be used. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Roshan. Looking forward to your next stay. |
My stay has been amazing so far. This 5 stars is specially for rose. She's so kind and helpful and adorable. She is always there to help with everything. I would definitely come back to stay here for staff like rose. Thanks for amazing customer service rose | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Rose. Looking forward to your next stay. |
The staff here have been outstanding, so welcoming, friendly that they make us feel like we're guests in a home rather than a hotel, especially Talia, whose bright personality has been the best part of the stay so far. It's truly sad that she's had to seek other opportunities, it's diminished the light of this place ... | 4.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Talia. Looking forward to your next stay. |
Hotel is amazing , rose the front desk supervisor is absolutely amazing, service was top notch! Breakfast was great, along with the coffee! Room service was sweet, definitely would recommend this to friends and family. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Rose. Looking forward to your next stay. |
Needed more pots and pans than what was available in my room. Talia was super helpful and got it straightened out super quick. Everything is kept super clean in the breakfast area too! The rooms are really great, love the kitchens. | 5.0 | Thank you for the amazing rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Talia. We hope to see you again soon. |
My stay was amazing, rooms were very clean. Breakfast was good with lots of variety to choose from. All of the stuff was friendly, specially Rose. She was super helpful and kind, will definitely come back to stay here again. | 5.0 | Thank you for the amazing rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Rose. We hope to see you again soon. |
Asmita, the breakfast attendant was courteous and helpful. Thanks Asmita! The rooms were clean and room service was good. The hotel was busy so and when we found the we needed to extend the visit buy a few days, we were unable to book because the inn was full so to speak. | 5.0 | Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Asmita. We hope to see you again soon. |
Free parking, free Breakfast, as well as a heated underground parking-lot. Room's were nice and spacious. Every friendly staff specially Rose she was super nice and helpful with the check in and recommending some places to visit in edmonton. Didn't know it was a pet friendly hotel or i would of brought my dog as well b... | 5.0 | Thank you for the amazing rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. We are glad to hear that we exceeded your expectations. Your comments are such a delight to read, We're glad you liked our hospitality. We will share your kind remarks with Rose. |
I had a great stay at this hotel. if i ever do come back to sherwood park i would definitely be staying at this location. The entire staff are friendly and very helpful. The Front-Desk Supervisor Rose was very helpful in recommending some restaurant's near the area. | 5.0 | Thank you for the amazing rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. We are glad to hear that we exceeded your expectations. Your comments are such a delight to read, We're glad you liked our hospitality. We will share your kind remarks with Rose. |
This has become my go to hotel in the area. All of the staff have been super friendly and helpful. Especially Talia and Harkirat. Clean and quiet suites - good value. Plenty of great restaurants i the area as well | 5.0 | Dear davidew2022, Thank you for the amazing rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. We are glad to hear that we exceeded your expectations. Your comments are such a delight to read, We're glad you liked our hospitality. We will share your kind remarks with Harkirat ... |
the front desk woman Harkirat was by far my favorite part of my stay there. The entire stay outside of her excellent service left something to be desired. Really nice room specially king suite.Suite room was large and loved amenities in it. Cleanliness, amenities, property conditions & facilities We were pleased with ... | 5.0 | Dear 392darka, Thank you for the awesome rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. We are delighted to learn that we exceeded your expectations. Your comments give us immense joy and we're glad you liked our hospitality. We will share your kind remarks with Harkirat & ... |
Thank you for helping me and my little family with the services the love and empathy for us in our time of need counts to have made a better decision then staying here and I’m sure you won’t either food, cleanliness, hospitality , room size all the above was perfect they made us feel like we had a home even though it ... | 5.0 | Dear Cmyhand , We appreciate your valuable feedback. I'm glad you were able to enjoy our clean rooms and hospitality. Sarah an team is always ready to help and provide every guest a wonderful experience. Stay safe and see you soon. |
I really can’t say enough good things about this hotel, this was our second stay and we were there for a whole week. We travel with our dog which can often be an issue when picking a hotel but that was not the issue here. We were in and out with medical procedures and the staff there go above and beyond to help you and... | 5.0 | Dear N4611KQjackief, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Talia. Looking forward to y... |
Friendly staff room was awesome had a king Studio suite was nice and roomy and loved the kitchenette.Love having a full size fridge to put food in. Shower was nice had good pressure.Price was really reasonable. Would definitely stay again. | 5.0 | Dear Q4881GLnatashas, Thank you for staying at TownePlace Suites by Marriott Sherwood Park. We are delighted to hear you enjoyed our king Studio suite with all amenities . We appreciate your loyalty while we hope to continue to be your choice when in the city. We are happy to hear about the excellent stay and we hope... |
Mallika did such a great job and greeted all the people she encountered daily. Being from out of the country it makes the hotel feel like home. Thanks to the Sherwood Townplace you have a great location and i am glad i got to stay there. (July 23, 2021 - Sept. 30, 2021) | 5.0 | Dear rmendoza56, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to your... |
Very good stayed 3nights Talia was the best person to deal with very very nice n friendly staff.This hotel needs swimming ,and resturant will be best,very very clean.Breakfast place was very clean,only timming needs to change but in overall i recommend choose this hotel | 5.0 | Dear Bedh92711, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Talia. Looking forward to your ne... |
Excellent hotel! Front desk staff specially mallika was very pleasant and professional. I have a severe allergy to feathers and I informed them about this at check-in. She sent a kind housekeepeer so she checked all the pillows. When I go to other hotels I have to check if they did it but the housekeeping & front desk... | 5.0 | Dear Patrick302019, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to y... |
Stayed at this hotel mid-Sep 2021 for 2 nights as part of a mini-holiday. My experience was exactly what I've come to expect in a TownePlace - functional, clean and uncrowded. I have stayed at numerous Marriott properties over the years and this ranks as one of the better ones. Even though the hotel opened in 2020, pa... | 5.0 | Dear Kcappy, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika, Talia & our Housekeeping. L... |
Staff bends over backwards to help you out. Malika and Talia are awesome. At one point during a work trip, I fell ill, and was worried it was COVID19, called front desk, and asked if they had any disposable masks, they gave me 3. It turned out to be just a simple cold, covid test came back negative. Also forgot toothp... | 5.0 | Dear Danddamron, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika & Talia. Looking forward... |
Our stay at the hotel was very pleasant! They have lots of amenities for those that have to stay a long period of time like us and the outside bbq was a wonderful addition. House keeping was always helpful when we needed something freshened up and the front desk staff are always friendly and offering help whenever they... | 4.0 | Dear CRaesler, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Talia & our team. Looking forward ... |
Great customer service at front desk by Kulbir! Rooms are spacious, clean and well maintained. Just like any Marriott hotels, bed are comfortable. Great affordable family hotel. Definitely recommend!! | 4.0 | Dear momobutaz, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Kulbir. Looking forward to your n... |
When you are on the road a LOT, you will have some problems. The sign of a great hotel is when they work with you to resolve the issues and they make sure they don't happen again! When they remember you when you walk in the door, you want to come back. Oh ... and immaculately clean, quiet, and professional. This i... | 4.0 | Dear PatinAB, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. Looking forward to your next stay. |
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