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We went for a couple days to Alamos Sonora and stayed at Hacienda De los Santos Resport & Spa. Can we say Safety and hospitality! Rooms are beyond CLEAN and SANITIZED you are greeted with great staff with the biggest smiles. Kudos to Humberto! We highly recommend the town and the Hacienda Looking forward in Spending Ne... | 5.0 | It is so wonderful for us when someone recognizes how committed our staff is to cleanliness! They take it very seriously and we do too. The staff constantly exceeds our high expectations. You are right, Humberto is a joy to guests and he will love that you mentioned him. All the employees seem to share a deep affection... |
The room, service and food was simply outstanding. This is fantastic facility with very friendly personnel from the owner to the room service personnel. This hotel has beautiful gardens and four swimming pools! We plan to return soon. | 5.0 | You made our day with this terrific review!!! Muchas gracias!!!! Thank you for appreciating the endeavors of the entire staff. Now, we are preparing for the Holidays which are always so fun and meaningful at the Hacienda. We hope that sometime you can join us for this special time of the year. We are grateful that you... |
Attended once again the annual pilot meeting that is held in Alamos at the Hacienda. There is no doubt that if you want the best of Mexico the Hacienda in Alamos is the best available. The rooms, grounds and staff are excellent and the evening live Spanish music is great. We have visited Alamos several times over the ... | 5.0 | Gracias for this fantastic review of the Hacienda and Alamos. We are thrilled with your recommendation to visit Mexico. Alamos is safe, warm and beautiful. It is everything that you said and we are grateful that you see it as the gem it is. We are excited for your return in the Spring. |
This hotel is a five star plus. The staff are very friendly and accommodating. The little town is a historic beauty! Easy walking. Silver mining history from the 1600s. The food service was fantastic. A must see! | 5.0 | Thank you for such special comments about the Hacienda and the staff. We love having a hotel in Alamos and especially when the guests are as wonderful as the two of you. We are hoping to see you again soon. Enjoy the Holidays!!!! |
Everywhere you look is another picture perfect view. Every room is unique, decorated with all the charm and authenticity of old Mexico, yet with all of the amenities expected from a fine hotel. The staff is like family, always welcoming . Everyday was simply amazing. It is impossible to stay here without wanting to ret... | 5.0 | We are hoping you return very soon. so we can express to you how much this review meant to all of us. Thank you for bringing so much joy to the Hacienda. You are both fabulous guests, which makes our work fun and meaningful. We are thrilled that you wrote this fine review! |
This little hotel is the type of place that people dream of. All of the rooms are unique and the details to old Mexican culture make this place one of a kind. The grounds are very well maintained and all are beautiful but a night the grounds are very romantic. The restaurants serve the very best food and the quality o... | 5.0 | What a thrill it is to read your awesome review. It has been such a difficult time, dealing with 5 months of closure, but we are excited to be open again. It is guests like you that keep big smiles on our faces. Thank you for appreciating what we do and taking your time to write about it. |
We've had many wonderful holidays but this has to be the best. Such a beautiful setting, rooms filled with unique items and antiques, all scrupulously clean, food great and plentiful. Owners are there to make sure you enjoy your time with them. Such a pleasure to be where staff are attentive and fun! Activities if you ... | 5.0 | We are glad that you found our staff fun. We think they are too. All of them are from Alamos and most grew up together. But, it is ”fun”guests, that bring that out in them. We appreciate that you mentioned the food. The kitchen workers give it their all. Once again they are working on new menu ideas for the fall. We ar... |
OMG We loved this place. It is gorgeous, beautifully decorated, amazing food and cantina. Beautiful music played by guitarist while dining. The grounds are so pretty, you can't take enough pictures to capture the beauty. My favorite was the 2 cats who live there. Jamie was an outstanding hostess. This should be on ev... | 5.0 | We can’t wait to take a look at your photos. Thank you for sharing them with us and potential guests. Jim, Jamie and I are so thrilled that you loved the Hacienda, staff and cats the way we do. We would delighted for you to experience all the seasons in Alamos. During the summer one can enjoy the brief almost daily mon... |
Truly the most beautiful hotel I've ever visited in Mexico! The breakfasts were different each day, the bar and restaurant provided delicious food and drink...and there is a lovely boutique near the restaurant. The attention to detail was amazing. Thanks, Jamie, and your remarkable staff. | 5.0 | What a fantastic review! It has us smiling from ear to ear. You are so dear, to give your impressions of the Hacienda for future guests to review. Reading reviews, is exactly how we make our decisions, when looking for accommodations when traveling. We are delighted that you enjoyed your stay in Alamos. Hopefully you c... |
This is without a doubt the most beautiful property I’ve had the pleasure of visiting. The staff are warm, welcoming and efficient. The grounds are immaculate, absolutely beautiful and tranquil. I was visiting family and friends in Álamos and had the opportunity to drink, dine, shop for unique jewelry and enjoy the ent... | 5.0 | You are such a kind and loving person, to take the time to boost the feelings of our staff, who honestly give 100% while on their shift. My husband and I are in awe of their abilities as well. Thank you for making three visits to the Hacienda and we are so happy you enjoyed your time. We can’t wait for you to stay with... |
An absolute gem of a destination. Beautifully appointed rooms with history and art at every turn; lovely, relaxing grounds; outstanding food and drink; helpful, knowledgeable, friendly staff. An uncommonly marvelous stay. | 5.0 | We know that when you return from a trip, the last thing you feel like doing is writing a review! That is why it means so much to us that you wrote one. A special one indeed! Thank you very much. Hope we see you again soon!!! |
The incredible landscaping takes your breath away and it would take hours, maybe days, to take in each small detail of the authentic decor. The staff are not only very helpful and professional they seem genuinely HAPPY. Perfect recipe for a perfect stay. | 5.0 | Thankfully we have had a few winter rains and everything that can possibly blossom is going crazy right now. The dark purple bougainvillea and the hot pink are both showing off. The orange trumpet vines are spilling over walls. The dark Veracruz Anna is everywhere. I would love to walk our gardens with you. Our staff ... |
Hacienda de los Santos exceeded our expectations, which were already exceptionally high. It is nestled in the heart of one of Mexico’s few magical towns. We enjoyed authentic Mexican dishes at the resort and couldn’t help but indulge in the tequila. They boast one of the largest tequila collections in the world! They h... | 5.0 | We love that you found the Hacienda, and the village of Alamos, to your liking. This is such a cool review and I have read it over and over. Your writing skills are brilliant and you are hired to come back and be our media person. Lol. Your review places our potential guests right into the shoes of your experience. The... |
Beautiful Hacienda style Hotel with wonderful staff. It is located in the middle of Alamos and within walking distance of the restaurants and shops. we were there during one of the many festivals and there many food stalls and local artist's booths. | 5.0 | ALAMOS seems to have a some type of Festival constantly. They are all different and enjoyable. We are looking forward now to the big international Music Festival in January. It is great to be able to walk to everything. From inside the Hacienda, it is very quiet. Thank you for writing this fine review. We hope you retu... |
Hacienda de los Santos is a destination in itself. It is worth going to Alamos just to stay at this absolutely wonderful property. This warm and charming hacienda was built between 1695 and 1710. As such, we experienced modern luxury coupled with historic allurement. We didn't want to leave the well maintained and exq... | 5.0 | Your charming review of the Hacienda has melted our hearts. There is no other place quite like ALAMOS on the planet. The history of this village is wild, varied and wonderful. It draws to it the most interesting people from every status in life. We are so happy you found us and enjoyed the ambiance. Please comb back an... |
There are few places that have it all -and this is one of them. I have been here several times, and I have never been disappointed. The service is amazing! Everybody is professional, kind, helpful, friendly.... I would like to name everybody, but I'm afraid I'll forget one! They are ALL such a team! The suites are so... | 5.0 | We are so pleased with your awesome review of the Hacienda. Thank you so much for your kind comments about the staff. We agree that they are really good people, who appreciate and delight, in the guests. We hope you got a peek at the chapel being built on the property. It has always been our dream to build an authentic... |
I visited Alamos 3-yrs ago and wanted to stay here with my husband but the place was completely booked , it was March. Now that I came back with my daughter, I got lucky to have booked the Santo Domingo and I must say it is Absolutely stunning!! My daughter and I truly enjoyed it very much! Well the Hacienda itself is... | 5.0 | We are so happy that you and your daughter stayed at the Hacienda and found nearly everything to your liking. This summer we have been working with the Chef to create all new menus. We will be offering them in October and will have a few other surprises for you. I think you will be pleased. Santo Domingo is one of my f... |
The view is absolutely stunning! Jamie & the staff we're very sweet and helpful from the moment we arrived until we checked out. The pools are very clean and super peaceful. It was a wonderful getaway, will be back soon! | 5.0 | Thanks a billion for your review. We appreciate your acknowledgment of the staff. They give their 100% every single day. Can’t wait for your return. The Welcome mat is always out for you. Hurry back!!! |
We had our daughter's wedding during Thanksgiving weekend last year. The place is magical! La Hacienda is gorgeous, the service was impeccable. We stayed a few nights. All family and friends loved it. | 5.0 | That was a magnificent wedding and we are grateful that you chose the Hacienda.. That you were pleased means the world to all of us. We hope that you will all return to celebrate their anniversaries. We have a big surprise for you to see on your next visit. The walls are now up on an exact replica of a Spanish Colonial... |
Are you looking for a unforgettable getaway in authentic Mexico? Look no further than beautiful Alamos where you will find an Oais of Mexican charm, luxury, exquisite food, impeccable service and 5 star amenities at Hacienda de los Santos Resort & Spa. I say this having experienced now 5 stays at this beautiful resort ... | 5.0 | We love how you celebrate the special days of your life and we especially are excited when you spend them at the Hacienda. You are both so gracious and the staff is crazy about both of you and your darling tiny dog. Your review lit us on fire and we can’t wait to show you our progress when you return. Thank you for bei... |
We were in town and staying in another hotel. After taking the city tour train we decided to take the 2 pm tour at Hacienda Los Santos they advertised, just to know more about the place. We arrived at 1:50 pm and rang the bell. A girl showed up and told us to wait. We were 4 plus 2 other tourists. At 2:10 pm we rang th... | 2.0 | You have our deepest apologies and regret that you had a poor experience at the Hacienda. It sounds as if that staff member was probably hungry and tired. That is no excuse for poor behavior. Yes, we will discuss this incident with the staff and hope that no one ever feels the way you did again. We appreciate that you ... |
Alamos is a typical small Mexican colonial town with a cathedral and a plaza with a quiosco, an alameda where the locals meet, the municipal market, a mirador overlooking the town etc. There are numerous hotels. But the outstanding place to be is the Hacienda de los Santos. A boutique hotel with approx. 30 rooms and s... | 5.0 | First, let me thank you for all of your Hacienda stays. You bring the nicest friends and we are always excited when you are in the Hacienda. We deeply appreciate that you wrote this glowing review. We too love that ALAMOS is not just another Mexican tourist spot, but a vibrant village, filled with kind Mexican people, ... |
I’ve been in love with this hotel for maybe 10 years and had never stayed here before, only visited for dinner and drinks. I finally had the opportunity to stay here this month and I was far from disappointed. This hotel is stunningly beautiful down to the last detail. We also enjoyed a relaxing facial. The staff was w... | 5.0 | What a happy day, for all of us, to read your terrific review. Glad you liked the Spa. We only use French products, that are amazing, but we have been able to keep the Spa prices affordable. There are summer rates from May through September and it is a great time to visit. Swim in the four pools, sit under the cool por... |
Upon arrival we were graciously greeted with cold drinks and a private tour of the grounds explaining the history of the hotel. Rooms are elegant and very comfortable and clean. You are transported to a time of tranquility and serenity. The staff could not be more accommodating and the owners of the hotel are easily... | 5.0 | Thanking you saying, in your review, that your experience was unforgettable. Our mission is to provide a setting in which your wonderful memories will last a lifetime. But, we hope you will return many times and create many more. Each visit to the Hcacienda is every changing. We are so happy that you found everything t... |
My husband and I had the pleasure of staying here for 3 nights at the end of February. Words cannot describe the beauty of this property. Everywhere you looked there were quiet nooks to relax and beauty to take in. All of the employees were happy to answer any and all questions and always had a smile on their faces. We... | 5.0 | This is such a lovely review and it touched all of us deeply. You were able to put the feelings of a Hacienda stay in nine sentences and capture what we hope every guest experiences. We are thrilled that is what you and your husband felt. Reading your review has put such joy in our hearts and we are grateful. |
We came from San Carlos for a three night stay. This is our fifth time to this hotel, and it is our very favorite in all of Mexico! Not only are the grounds and buildings lush and beautiful, but the very well-trained staff are both attentive and gracious and the owners make you feel like old friends! We are already l... | 5.0 | Thank you, thank you and thank you! Our return guests assure us that we are still pleasing our guests. That is the goal of the staff every single day and we are delighted that after five visits you want to return again. We have a new, additional chef, from Vera Cruz. We have been tasting this cuisine from the south of ... |
My wife and I just finished our breakfast at Agave Café, the restaurant of the Hotel Hacienda de Los Santos and it was really good!! The chilquiles and waffles are highly recommended but specially the coffee, it comes from Chiapas, you can’t miss it!!! | 5.0 | We are so very happy that you had a great breakfast and loved our coffee. We hope to be able to meet you soon and thanks again for letting us know you had a great Hacienda experience! |
Frankly, the experience at Hacienda de los Santos makes you want to write the most extravagant, perfect review possible, however, it’s obvious if you read the existing reviews that the magic affects virtually everyone in the same way. Take time to look at the photographs and read the comments, but be assured, as beauti... | 5.0 | How does one respond to such a remarkable review? Our gratitude for this review runs deeper than you will ever know. We can't wait to do more to please guests, such as yourself, that are so full of Hacienda spirit. Frankly we all love our jobs, but that feeling is so enhanced by a review of this magnitude. Thank you fo... |
Everything about our recent visit was exceptional. The rooms and grounds were beyond beautiful, the staff extremely helpful and the food was delicious. The owner and manager were on-site and made it a point to meet everyone at dinner. We can't recommend the Hacienda de los Santos highly enough! | 5.0 | We are so thrilled that you shared your Hacienda experience with us. the staff and other travelers. We plan our trips by seeing what reviewers have to say about properties in the places we want to travel. Therefore we want you to know how much we appreciate your kind words. Wishing you all the best and hope that you r... |
This property, staff are beyond great, with special attention to detail in all areas. The grounds are well manicured and the buildings are designed to a tee. The rooms are well designed with special attention to design and authenticity to era. The food served in restaurants was great and well presented. The owners a... | 5.0 | Oh happy day!!! We just read your fantastic review of the Hacienda. It is obvious that you are a discriminating traveler by the things on which you remarked. Designing the property and trying to stay within the original footprint was challenging and we appreciate that you noticed the authenticity in that area. Many tha... |
Words or pictures can’t do this Hacienda justice. The owners are hand on and really work hard to make sure your stay is enjoyable. The food is outstanding. Incredible staff, incredible resort. Ramon is a wonderfully talented singer who will entertain you while you dine. | 5.0 | We are so thrilled to hear that you enjoyed your Hacienda stay. We agree about the staff. They all stay on the same page in wanting to be helpful to the guests. Many of them have been here over fifteen years and we feel their devotion and love of their work. Thank you for commenting on Ramon. He is a big part of bringi... |
They say the devil is in the details, in this case the saints are in the details! We spent 3 nights in the Santa Lucia suite. Beautiful decor, super comfortable king bed, luxurious bathroom, fireplace and private patio. It was as comfortable as home. The staff is so friendly and helpful, the owners are on site talking... | 5.0 | You are such a cool writer! We all got a giggle at your opening line. Thank you for such a wonderful and thoughtful review. Your sincerity came through and made us all want to try harder and do more to please guests that are like you. Am glad you enjoyed the intimacy of the Hacienda Theater. We appreciate that you noti... |
Hacienda de los Santos is beautiful! The hotel accommodations are unique, the restaurant had great food, and the staff was very attentive. The final set up for the wedding looked stunning. The staff really did a great job. What an amazing place for a destination wedding! | 5.0 | We are so pleased with your review of the Hacienda and it sounds as if you had a great time. The entire staff loves to be part of a wedding and especially one, where everyone could feel the love between the newlyweds. We appreciate you giving your high marks to the Hacienda and truly hope that you will return! |
Hacienda de los Santos is absolutely stunning! The exterior is filled with rich green vegetation, beautiful flowers, and swimming pools in each section of the resort. The staff is friendly, accommodating, professional, and pleasant. Each room is amazing and unique. The room I stayed in, The San Clemente, was spacious, ... | 5.0 | We were lucky to have you a as guest at the Hacienda. Taylor and Kevin had the best group of supportive friends that added so much to their joy and were so fun to have as guests. Thank you for writing this review. All the staff gets so excited over these great reviews and they make our work such a pleasure. Wishing you... |
This place exceeded any expectations I had. It was inviting, lush, every room was unique and, best of all, it contributed to the beauty of the wedding of two great friends. It is a must-see in the Pueblo Magico! | 5.0 | We are so happy that we met your expectations. What a wonderful and supportive group of friends you turned out to be for the Bride and Groom. It was a great wedding. Everyone could feel the love in the air. Alamos is hard to describe. You just have to experience it.Thank you for writing a review. It is very appreciated... |
This hacienda wedding was A-aamazingl!!! Beautiful venue with an awesome staff that took care of every wedding guest to the tiniest detail!! Would highly recommend to anyone planning a wedding!! The atmosphere was absolutely breathtaking! Love was in the air! | 5.0 | Your entire group was so much fun to have at the Hacienda. You could tell that the friendships run deep. The guests make a huge difference in a Wedding and your high spirited group was fabulous. Thank you for writing such a wonderful review. It made us and the staff very happy. |
We went to a wedding and it is an amazing place, they didn't miss a detail, you can fall in love again in this place! Every room had it's charm, the gardens are amazing! I want to come back soon!! Attention to detail it's put in all gardens, food, service and everything! I'm in love with this place | 5.0 | Thank you for the great photos of your Hacienda experience. We hope you did fall in love with the Hacienda and that you will return quickly. You have fantastic friends and you could feel the camaraderie among you. All for one, and all... for Kevin and Taylor. We are so happy that you wrote this wonderful review! |
Any superlatives don't do justice to this unique and warm small hotel. Do whatever you must, but visit soon and often for an experience not be be missed. The rooms are classic Mexican themed with large and well appointed rooms and bathrooms. | 5.0 | What a delight to read your stunning review of the Hacienda. It emulates all of our hopes for the property and more. Your continued patronage fills our hearts with joy beyond measure. It is our return guests that assure us we are attaining our goals. Hope to see you soon again. |
This stunningly beautiful and lovingly appointed small luxury hotel is the gem of Mexico. The owners have given attention to oevery detail and have created a setting that is pure magic. The service is impeccable and the staff beyond accommodating, well trained, and cheerful. The accommodations are luxurious and the ... | 5.0 | You have made us, and all the staff so happy with this fantastic review. Our hearts are feeling grateful and happy to receive such commentary from guests who come every year. You have become family to the entire staff and we all are delighted when we get notice of a return trip. You are both so special and we appreciat... |
The worst experience for dinner in my life. We waited two hours for just the entrees. A party of five, unbelievable! The waiter lied to us saying that our food was coming, and when he told him, he just avoided us. I can’t believe that the hotel has good rating. So sad, it ruined our family trip. | 1.0 | We are so deeply sorry for your terrible experience! It breaks my heart when things like this happen and they do happen occasionally during the Holidays. But thank you for telling us and we will work harder to make sure it doesn't happen again. During the Christmas Holidays, all employees want and need time to be with ... |
Not just Alamos' best hotel, the Hacienda de los Santos regularly ranks as one of the best hotels in all of Mexico. Owner/innkeepers Jim and Nancy Swickard know how to cater to guests, and the well-trained staff are expert at making visitors feel welcome. The property itself is one of alamos' great architectural works ... | 5.0 | Your review gives us JOY beyond words. We see by the number of reviews you have done that you are indeed an experienced world traveler. That we measure up to your expectations, and that you continue to return, tells us that we are doing something right. Your descriptions of Santiago's Restaurant, Zapata's Cantina and t... |
If you are looking to live in a luxurious Mexican wonderland, come here for a few days and you will have stories to tell. There are few boutique hotels that match this remarkable place. Your eyes will be dazzled wth beautiful Mexican antiques, your needs will be met with a wonderful staff and your memories will abound. | 5.0 | We are dazzled by your review and so appreciative that you took the time and initiative to write it. It meant so much to us and to the staff. We are proud of them all and they do give their best each and everyday to make a difference. It is so wonderful when people notice their endeavors and that makes us very happy t... |
My wife and I really enjoyed our second visit to Hacienda de Los Santos. The property is incredible, several pools, an Old West Tequilla Bar with over 500 selections, comfy beds, great service, internet and walking distance to everything in Alamos, the original capitol of Sonora. This is truly a Pueblo Magico! | 5.0 | Somehow your fabulous review slipped through the cracks and we are so sorry. It is an awesome review and made us incredibly happy. Thank you for capturing the spirit of the Hacienda in your review. We hope a third trip is all ready in the planning. Alamos and the Hacienda are the best places to be for the Holidays if y... |
The owners have done a great work with these five colonial properties converting them into one single great experience full of details all around with its gardens and in&out decoration. We have been in Alamos many time but our colonial experience was not fully complete until we stayed in Hacienda de los Santos. | 5.0 | Big high five for your marvelous review of the Hacienda. All the hotels in Alamos are wonderful, but we are so happy that you found something special at the Hacienda. It is our dream come true when guests fall in love with the property and the experience. We hope it will be even better each time you return. We are busy... |
This is the second time I've stayed at the Hacienda de los Santos. What can I say: it is a beautiful and spacious mexican resort: beautiful gardens, colorful fountains, art and paintings that make you sigh with wonder and let's not forget the enormous exotic trees that leave you in awe. Each room is unique with tall ce... | 5.0 | Your review is so empowering to us and the Hacienda staff. We know you have an eye for detail beyond measure and when we meet your standards and you even write a review, we are beyond thrilled. We are all looking forward to your next stay! |
nice Mexican restaurant, very nice hotel, tons for green, nice gardens, . Nice decorations, it is like walking into the pass, with great amenities. And centrally located, close to the downtown plaza, church, museums | 5.0 | We really are thankful for your beautiful review of the Hacienda and the village of Alamos. Your comment about walking into the past made us very happy. We feel that all of us, need to slow down our busy lives, and appreciate the time to really talk to others face to face. The pressures of daily life seem to disappear... |
What a totally unique experience! We spent a very special wedding anniversary here. This resort has it all! Every amenity possible in an Incomparable Spanish Colonial setting. Beautiful interiors with well chosen period furnishings and art work. The well trained staff was attuned to our every need and desire. And w... | 5.0 | You have it all!!! Jamie just raved on the Anniversary couple! I am sorry to have been away during your stay, but your kind remarks are a great boost to all of us. We are so happy that you noticed our efforts to keep the culture alive and well. With every addition we look to keep the property as authentic as possible.... |
This place is wonderful at Alamos, it is a hotel and we went for a great lunch there. Good food, good service. It was at lunch time and not many people at the restaurant which made it very good, the weather was so hot so not many go outside at this time of the day. | 5.0 | You just made our day. Thank you for your effort in letting others know about our good food and service. During the hot part of the day, nearly everyone in Alamos, takes a Siesta. Up early, take a walk, then a swim, have a great lunch and it is time to rest till the sun goes down. In June the beautiful monsoons will oc... |
We have had the privilege of stays in some of the great hotels around the world. We loved Makanda in Costa Rica, the Meadowood in Napa Valley the Poipu Beach Hyatt Regency in Kaui, Villa Cimbrone in Ravello, de Russie in Rome, and more but we were completely knocked out by this romantic little jewel in the 18th-centur... | 5.0 | We are thrilled with this review. We love being included on your "traveled" list. Honestly you are the coolest couple and we feel so honored when you come to visit Hacienda de los Santos. Wishing you the best summer and hopefully we will see you again in the Fall. You recognize the same beauty of Alamos. that we cont... |
Absolutely amazing Relaxing. Staff are well trained and give excellent service. Our room was better than any other place that we have stayed. The grounds are gorgeous. Attention to detail is one of the unique attributes of the Hacienda. Give this hotel a try - you will be amazed ! | 5.0 | No Exist |
The food in the restaurant was not what we expected, it took us a while to get the waiters attention, plus the food that’s supposed to be Mexican it was more like TexMex. The spa room is kind of small, even though the massage was great. It will make it better if they used more aromatic sensory. In general , the hote... | 3.0 | We are pleased that you found 'hotel installation very nice' and we hope that on a future visit you can experience the hotel and resort as a registered guest. We take pride in the fact that our Spa staff have had training from two continents (trainers from the US and France) and are not only well trained in physical t... |
We were only there for three nights, but it was just what we needed! Quiet, relaxing, it is as close to heaven as one can get. Our days were lounging around the resort, our evenings were dinner at the restaurant with Ramon's music to comfort us. We truly slept never better and when it came time to leave, we did not wan... | 5.0 | You bring such a nice vibe to the Hacienda. Everyone seems to perk up when the two of you are on the property. You are such gracious and fun guests that we, and the staff, are always sad to see you go. We await your next visit and hope that it is soon!!!! Thank you for making such a big trip and for your excellent revi... |
What a fabulous place. We came to Álamos on a whim for a few days to go to the FAOT music festival and were lucky to stay here. Everything about the place is wonderful. The Hacienda is beautiful, the staff beyond friendly and helpful. The food was great. And we loved our suite!!! | 5.0 | What a serendipitous world you live in to magically show up during the fabulous FAOT Music Festival. Thank you for sharing your grand experience about the Hacienda. There are times we do get into overwhelm during the Festival and we are grateful that your expectations were met. Please hurry back and let's spend some ti... |
The lush green grounds, the azure blue pools, the fountains trickling in the background; this is but a morsel of my sensational greeting at the Hacienda. Thereafter I was treated to an experience which truly stands out as spectacular. In many regards, second to none! The setting is idyllic, the food is sumptuous, t... | 5.0 | We are so pleased and excited by your beautiful and thoughtful review of the Hacienda. Having grateful guests just makes our work so fun. We live and breathe hotel and restaurant and find ourselves so happy to get such an awesome review. We have so many plans rolling around of things we would like to do to the property... |
My wife and I visited Alamos, Mexico for the first time over the New Years' holiday break and stayed at Hacienda De Los Santos. It was by far the most enjoyable and beautiful resort we have ever experienced, from the lush gardens, pools and fountains to the authentic Mexican artwork, the deep colonial history, the mus... | 5.0 | We really appreciate your phenomenal review of the Hacienda. You were exceptional guests and expressed your appreciation to our staff. That pleases them more than you will ever know. Jamie, our GM, enjoyed your company immensely and is so eager for your return. Arriving home from the Holiday's and immediately writing t... |
3 pilot friends and I from Canada had heard about this magical place, but we had anxiety about flying into Mexico with our private aircraft. Owner, Jim Swickard & Club Pilotos to the rescue. Their detailed advice made our flight into Mexico anticlimatic. Our arrival at the Alamos airport had us treated like VIPs. Our a... | 5.0 | Jim and I, as well as the Hacienda staff are so pleased that you enjoyed you stay at the Hacienda. It is just two blocks from the main Plaza, yet feels a world away once you enter the doors. We adore your statement "relaxation immersion." Most of us desperately need to be able to let go, and feel cared for, in these h... |
One might say the the Hacienda De Los Santos is a magical place to stay in Old Mexico. Th would, without a doubt, be an understatement. Staying at this Hacienda is like stepping back in time. jEvery detail has been considered and end implemented to give one the feeling of staying with family and friends. Each room ... | 5.0 | Your Hacienda experience is just what we hope it will be for our guests. All the things that are upsetting in the world, seem to just drift away, at the Hacienda. As you put it, "stepping back in time." We are glad that you noticed the happiness of the staff. They all really like each other and it shows in their work.... |
We have stayed in five star hotels all over the world and this one could easily be our favorite. Historically interesting, not enough adjectives to describe the beauty of rooms, landscapes,and architecture. Jamie, the owners beautiful and delightful daughter is a hands on general manager ensuring every guest is delight... | 5.0 | Thank you for taking your time to write this marvelous review of the Hacienda. I responded earlier to this review and it must have gotten lost. We can not think of enough adjectives to describe the kind of person, such as yourself, who opens their eyes to see what is around them and then shares that with others. We app... |
My wife and I drove from Tubac to San Carlos for a night, then inland to Alamos, Sonora, Mexico for four nights. Alamos is a former silver mining boom town that boasts many stately hacienda's behind ten foot walls. An American couple bought two of these colonial gems and connected them, along with a sugar mill and a f... | 5.0 | And we can't wait to have your back!!! Thank you for your illustrious description of the Hacienda. It pleased us and the staff to pieces. It feels so good when someone notices the details and knows the property like you do. We love sitting on the upfront leather love seats in the Theater and enjoying movies too. Popcor... |
We’ve been going to this hotel since 1999 and it seems to be getting better and better. All the rooms are different and ours was one of the smaller ones, but “San Antonio” had it’s own little balcony, a courtyard pool, and a wide portico that we shared with other guests. I spent a lot of time doing my watercolors ... | 5.0 | We have been blessed to enjoy your company for many years. And we can't wait till we see you both again. You are awesome guests and your kindness radiates to all around you. Thank you for your compliments for Chefs Rene and Rosa. That will make them smile. We can't wait to have a few of your awesome water colors in pla... |
Simply amazing! So unlike a typical resort, even unlike really nice, typical resorts. I mean, it's nice, really nice but so unique. Every room is different, the food is fantastic, the staff is top notch and we were made to feel right at home, in an authentic way. It's a real place, not a designed, commercial, flashy re... | 5.0 | From the bottom of our hearts we want to thank you for one of the best reviews ever!!!! You came a long way to visit the Hacienda and we are thrilled that your expectations seem to have been met. You were wonderful guests and it delights us to hear of your appreciation for our endeavors. We sincerely hope that you will... |
This was truly a unique experience. Imagine a colonial Mexican hacienda with 21st century amenities. The architecture and decor make you feel like you stepped back in time 300 years. This with all the modern amenities of a luxury hotel. Jamie and her staff are second to none. They were all very kind and accommodat... | 5.0 | The title of your review is exactly what we strive to offer. To see it in print really made us happy. Lives are so complicated and busy that we all need to get off the beaten track every now and then and enjoy the "Hacienda Lifestyle." Thank you for recognizing Jamie and the staff. We agree with your opinion of their ... |
My wife, child, and I like to stay at resorts. We have been to Cabo's, Mazatlan, and others; this place really stands-out! Everything is authentic, the rooms are clean and well kept. The grounds, buildings, and layout just fits. The service was top notch! The food was first rate. We originally planed on eating at ... | 5.0 | Thank you so much for the highest rating for your experience at the Hacienda. We will continue to do all possible to make your future visits even better. We appreciate your taking the time to do this review. It made us very happy!!!! |
Our visit to Hotel de los Santos had been on hold for some years, until finally we made it possible. The wait was worrh it. As we walked inside to make our check-in we liked the feeling of the place, then as we were led to our room the amazement grew. Anywhere we turned was so carefuly put, nothing was casual, we coul... | 5.0 | A million thanks for your wonderful review of the Hacienda. We know that it takes effort to sit down and write about your experience for other travelers. When we travel we always use Trip Advisor to find our hotel. On your next visit, be sure to tell the Reception Office, that you would like a room with a TV. Nearly al... |
This is an absolutely beautiful hotel in a beautiful town. It used to be a sugar plantation. It is truly amazing to walk the property. The rooms are phenomenal and the food and drinks are wonderful. I would highly recommend this hotel. I've traveled the world and this is near the top of my list for where it is. A... | 5.0 | A great review, like yours, is such a delight for us to read. So many people in this world are hooked on looking for the negative wherever they travel. It is a great joy for us to have guests that look for the good and the great, and then take their precious time to acknowledge it. We really appreciate your thoughtful ... |
We drove from Tucson for a week of bliss at this highly regarded resort. It surpassed our highest expectations, and we vow to return next April. There can't be a more beautiful place than these 7 acres of blue pools, lush greenery and blooms, with walking paths meandering among the stately mansion buildings, stunning a... | 5.0 | You have no idea how much your remarkable review of the Hacienda meant to all of us. Each employee takes their job seriously and are thrilled when someone comments, that their work, made you so delighted. Your review covered every area of the property and for us that is a hit that has made the ball fly out of the park.... |
My husband and I were attending a wedding in Alamos and the reception was at Hacienda de Los Santos and most of the wedding guests stayed at this hotel. It was fabulous. The rooms and setting were so unique and beautiful! Every turn you made there was another beautiful spot to sit and relax surrounded by flowers, pl... | 5.0 | No Exist |
My wife and I just spent three days in the most beautiful 'hotel' we have ever stayed in. There is a reason this place is the Trip Advisor "Best Small Hotel" in all of Mexico. Really, if you want a place for total relaxation- this is the place. Everyone on the staff makes you feel welcome. The food was fantastic - ... | 5.0 | We are feeling a deep gratitude for your outstanding review of the Hacienda. The vibe is so different each season that we hope you can experience all four. The summer is hot and we all just jump into the pools and hang out till the afternoon rains. We feast on the Mangoes dripping from trees all over the property. We e... |
Words cannot describe how much I love Haciendo de los Santos!!! This is the second year in a row that we have stopped in Alamos and stayed at the hacienda. This is truly one magical place. The serenity of this magical place and the overall beauty is indescribable. Each room is unique and beautiful. The pools, grounds ... | 5.0 | We love, love, love your wonderful review. When we open TA and find such a grand review our hearts beat faster and our excitement levels are over the top. We live to please our guests and for sure great feedback encourages us to keep on going and raise the bar as high as possible. while keeping the Hacienda within most... |
What happens when you have a couple, the husband with a background in architecture, the wife with a background in interior design, and wild imagination that can turn diverse structures built in the 1700s into a luxury hotel? You get the Hacienda de los Santos. We stayed a couple of nights on our drive home from Puerto ... | 5.0 | Welcome aboard as our new Director of PR!!! Your writing skills and descriptions of the Hacienda were thrilling and encouraging to all of us who have put our hearts into making this a wonderful destination for our guests. We have a great time working here and guests like you make it even more pleasurable. It is obvious... |
We stayed here last week as part of a Mexican copper canyon tour. I have never enjoying such hospitality. The food was excellent, the attention to detail clearly evident. If you are ever in the area or need a wonderful getaway please stay here. | 5.0 | Thank you so much for a splendid review on Trip Advisor. We are hopeful that lots of potential guests will read it, and choose Alamos, for their next destination. We are happy that you liked the food. We do too, and it pleases our Chef, to hear commentary and to have suggestions. The Copper Canyon is so speculator and ... |
It's a Mexican Hearst Castle. Architecture, furnishings and landscape make one feel like royalty. Owners and staff are wonderfully warm and friendly. Compares to the awahnee hotel in yosemite CA or the royal Hawaiian in Oahu Hawaii. | 5.0 | You won our hearts with the "Mexican Hearst Castle!" That is the highest compliment we have ever had and now we are more inspired that ever to live up to that moniker. But even better is that YOU were made to feel like Royalty. That is when we know we are doing the job we are meant and want to do. Please spread the wor... |
Hacienda De Los Santos is just magnificent! Jamie could not have been nicer to us. Our room was delightful and hanging out at the hotel was relaxing and fun. Loved the Zapata bar. Don't miss an opportunity to stay here. Only thing we didn't think was over the top were the buffet breakfasts-loved the variety but th... | 5.0 | Jamie was thrilled, when you made mention of her. No doubt about it, she really enjoys the guests and does her best to see that they are enjoying their "Hacienda" experience. The Hacienda breakfast buffet is complimentary for guests. It changes somewhat each day. We will talk about it and see where improvements could b... |
My wife suggested this resort for a possible location for a yoga retreat. We arrived to be amazed at how beautifully detailed this place is decorated, kept and how meticulous the staff is at caring for us! Our room has a fire going when we arrived with fresh fruit and a tour of the grounds! Elvia was so sweet and made ... | 5.0 | We were all excited about your fantastic review of the Hacienda. You were so appreciative of the goals that work to achieve everyday. It felt good to have them recognized. Seeing your yoga poses throughout the Hacienda were another highlight for us. We saw you getting to know the village and the people and that adds so... |
If we had a bucket list, this resort would have been on it! From our first greeting from Elvia to our waiter Arcadio to our check in and out with Sonja the pleasure was all ours. Bonus meetings with owners Jim and Nancy and daughter Jamie added to our knowledge and the feeling of well being - we were in great hands. Ou... | 5.0 | No Exist |
This town is not easy to get to but worth the effort! Alamos is a small charming colonial gem. The hotel has fantastic grounds, gorgeous rooms and exceptional staff. Quiet, restful and authentic-one of the loveliest haciendas in all of Mexico! | 5.0 | Many guests from outside of Mexico, walk in the door, and have the same reaction that we are difficult to get to. But, then they take a deep breath and look around and are so pleased, as you say, that they made the effort. Alamos is filled with magic and we are so happy that you were able to experience a bit of it and ... |
We've been hearing about the Hacienda de los Santos for more than ten years now from friends who have stayed there. After hearing so many great things about it, we decided to include Alamos on our next trip to Mexico and stay at the Hacienda. We expected a great place but the Hacienda surpassed our expectations by a ... | 5.0 | What a great surprise to find your fantastic review this afternoon. It is thrilling to hear that people are talking about their great times at the Hacienda. There is an aura of happiness and joy that exists between the staff and the guests. We are so happy that you enjoyed the Hacienda and are delighted that you are pl... |
From the moment one walks through the door to the Hacienda de Los Santos, the quiet beauty of the hotel welcomes. Old Spanish arched walkways frame the swimming pool (there are three others) and lead to gardens ahead. Your greeting is warm and cordial, and relaxation sets in. The thirty-some rooms are large and comf... | 5.0 | We can tell by the number of Hotel reviews you have done that realize the importance of this feedback, not only to potential guests, but to the owners and staff. Thank you for such a delightful review of the Hacienda. The Margaritas are made, one at a time, with freshly squeezed lime juice from Hacienda lime trees. You... |
Nancy and Jim provide such a warm welcome. The staffs are friendly and professional. The food was divine, and I loved relaxing by the pools as well as spending time in town at the plaza during the FAOT festival. | 5.0 | Thank you for your review. I really enjoyed, beyond measure, being with you and your beautiful Mom. Alamos is so unique and I was happy that you got out and about. It is very tranquil most of the year, but during the Music Festival, it is very exciting and filled to the top with great entertainment. We appreciate you m... |
What a magnificent Hotel! 4 old haciendas beautifully updates with modern amenities, yet the flavor of beautiful Spanish colonial living. The decor is perfect, rooms ultra comfortable with plush king size beds. Baths have tubs and showers, fully modern. There is a full, excellent restaurant, cozy bar. The grounds wit... | 5.0 | No Exist |
I was a teenager when I first told my mom that I wanted to have my wedding at the Hacienda. 15 years later my wish become true. Since day one, Jamie (who became like family to me) and all of her staff made us feel like we were planning our wedding at our own place. I can’t describe how wonderful and helpful everybody w... | 5.0 | We are so grateful for your outstanding review of the Hacienda. As a newlywed, we know how busy you must be, but your comments were so appreciated by us and the staff. We pray that God will bless your marriage in every way and that your Hacienda wedding will often be remembered as the start of your wonderful life toget... |
There aren't enough words to describe this magical place! How can you talk about perfection? The town of Alamos itself is an old colonial mining town in the mountains and it totally charming. But the crown jewel is the Hacienda. The grounds with a myriad of flowers are well tended and lush with not a leaf out of pla... | 5.0 | No Exist |
An amazing experience of warmth and traditional Mexican ambiance with flowered plants, multi-courtyards, and pools. Each suite is decorated different, with opulent style and comfort that you expect from a 5 star resort. The restaurant's on property are exceptional and worth the trip! We'll be back and will ask for a... | 5.0 | No Exist |
We have stayed here a number of times. Why do we keep coming back? The way we are treated. You would think we were family; everyone is so friendly and helpful. It is an old resort in the mountains and it is cool in January. The owners have spent 550,000 hours to get this place looking magnificent. It truly captur... | 5.0 | It was a wonderful surprise to find your fine review of the Hacienda. Our goal is to keep the property as authentic as possible, yet user friendly, for the guest of today's time. Thank you for appreciating that and the excellent food. But, bottom line, what makes it work is how the staff truly delights in the guests. T... |
We loved our stay at the Hacienda. It was so beautiful and peaceful and the staff were incredibly kind and attentive. With the way the property is set up with so many pathways and gardens and pools, there were endless little private nooks to relax in, and most of the time it felt like we were the only ones there! We... | 5.0 | No Exist |
Simply gorgeous. Excellent location in a great colonial era town, Incredible restoration of this historic hacienda, and incredible decor made for an unbelievable stay. Excellent restaurant and good staff on site to provide everything needed for a memorable stay. I'll come back again! | 5.0 | We are so filled with get-up and go after reading your review. We feel inspired to do more and more when our guests are so kind and appreciative. I agree, that all the people that work at the Hacienda are gems. They put their hearts into every area and motivate each other and us to do the best job we can. Thank you for... |
This is our second time staying at the Hacienda, we were there 8 years ago. This time, we flew in from Phoenix in our little Piper and parked it at the private hangar provided by the resort. A hotel employee promptly greeted us and drove us in through the town and to the property. This place is by far the most beaut... | 5.0 | My heart is beating so fast, with excitement and delight, and after reading your wonderful review. You touched on every point that we all work diligently to achieve and that is thrilling. I can't wait to give copies of your review to the entire staff. It is only because they each put to much effort into what they do th... |
We re-visited Hacienda de Los Santos, this time at Christmas. The Hacienda is already renowned as one of the best boutique hotels in the Americas, with unmatched ambiance and a great service orientation on the part of the staff. At Christmas, the Hacienda is particularly festive with a Christmas Eve "Posada" through th... | 5.0 | Your family has stayed at the Hacienda so often that you have all become like family to us and the staff. It is exciting when we find your names on the guest list, because you are all great participators in everything that is going on during your stay. It really warmed our hearts that you choose to write a review of yo... |
Combine three Spanish colonial mansions, one sugar mill, and a hefty amount of original art, artifacts, and taste, and you'll get this extraordinary place in Alamos. Sprawling over and across the arroyo, the property itself is a wonder, with massive trees, carefully manicures courtyards, restaurant, villas, and an incr... | 5.0 | By your review, it is obvious, that you are a "detail" person, and we appreciate that you noticed so much about the Hacienda. We are grateful that you took the time to write this splendid review. That means the world to the staff, who each and every day, work hard to keep their area of the property looking ship shape. ... |
My husband and I just left Hacienda De Los Santos and our stay was absolutely fabulous. Everyday we were able to see and experience a different aspect of the resort. The entire staff made us feel so very special. Details to our stay started on day one from an upgrade to an exquisite suite, and just grew with breakfasts... | 5.0 | Jamie was thrilled when she read your review. She felt the same way about you. It is such a great thing when you feel that connection. I hope Jim and I are able to meet you when you return to the Hacienda. Thank you for writing immediately after your return home. That let us know that you were happy with your Hacienda ... |
Only visited for drinks. Will stay here next month when I go back. This hotel is incredible. Beautiful grounds and foliage. Outdoor guest areas and patios are furnished with beautiful furniture and accessories. I've heard the dining here is amazing and can't wait to try - will re-review when I return in January! | 5.0 | We are thrilled that you will be a guest in the Hacienda in January. Please let us know if there is any way we can be helpful to you before your visit. Bring a jacket for evenings and early mornings. The days are almost always sunny and beautiful. The Hacienda is so beautiful with all the wood-burning fireplaces lit du... |
Wow!!!! What a beautiful, relaxing resort in the midst of a delightful, colonial Mexican hamlet. We were blessed to stay here for our recent business board meeting. Can't say enough about the facility and exquisite level of detail with the surrounding decor. Each room (loved our stay in the Santa Barbara room) is w... | 5.0 | There are no words to describe how happy you made us and the staff feel with your priceless review of the Hacienda. We are thrilled that you were so pleased. Hopefully on your next trip Jim and I will be at the Hacienda to be able to personally thank you for your kindness. We are in awe of the work that you and your gr... |
This was the first time my fiance and I visited Hacienda De Los Santos and to be brief, we were absolutely blown away. The colonial and colorful style was such a pleasure to take in. During our 4 days in Alamos, we barely left the resort. The rooms were beautifully decorated, each equipped with purified water dispensor... | 5.0 | Your fabulous review of the Hacienda is thrilling to say the least. Each word put a glow in the heart of every staff member and ours. Thank you for taking the time to write and for seeing the smallest of details. We are excited that you plan to return to the Hacienda and we hope it will be soon. We miss you all ready!!... |
This place was very beautiful every part of everything was just wonderful. The rooms we impeccable and nicely decorated. We were there for a meeting and they went out of their way to make it comfortable. I was very large facility but felt warm and like home. Superbly decorated throughout .Fantastic in every way. Food w... | 5.0 | Thank you so much for your bi-lingual review. Your appreciation of the Hacienda keeps us on our toes, we want it to be all possible, for guests like you who notice the details. We are grateful for groups, such as yours, who come to make a better life for the people in the surrounding villages. May you always feel bless... |
If you are looking for a true first class experience in the great country of Mexico, look no further, you have found it. This was my fiancé and I first time visiting Alamos and was just absolutely amazed at the level of service, the exceptional food, the town, the pools, and to put it simply the magic in the air. This... | 5.0 | We appreciate the magic you brought to the Hacienda and the village with your dynamic personality. No doubt you make a difference wherever you go and see the best in everything. We really appreciate your outstanding review and so does the staff. Being in business yourself, you are able to see when people pour their hea... |
This was my third trip to Hacienda de los Santos, but my first during winter. As many others have said, it's a little slice of heaven on earth. December is the perfect time to visit Hacienda de los Santos. The property, already gorgeous, was beautifully decorated for the holidays and the slight chill in the air was t... | 5.0 | We agree with you about December being a perfect month to enjoy the Hacienda. We too, love that chill, that only a wood-burning fireplace can cure at night. To close your eyes and listen to the crackle is dreamy. Thank you for being such fabulous guests and then taking the time to review, in such detail, your feelings ... |
Have been to the Hacienda a few times over the years and I can honestly say it is by far the most amazing place and Alamos is an incredible town . I made an unplanned stop on Wednesday the 23rd and Jim and Nancy could not have been more accommodating. They invited me to spend my evening with them and their family alon... | 5.0 | Hey, you are family. We are thrilled when you visit and join in with whatever is happening. Your graciousness always lifts the bar at the Hacienda. You treat everyone with open arms and make us want to do better. You are an all around great guy and we appreciate that you wrote such a glowing review of our family. Come ... |
We've been coming to the Hacienda for years so this review is long, long overdue. This is without a shadow of doubt the most beautiful Hacienda in Mexico, a truly magic place in Alamos. It is somewhat off a beaten path and perhaps not as easy to access as well know tourist places, which just adds to its charm. All room... | 5.0 | We bless the day you flew into Alamos and choose to stay at the Hacienda. You review let us know that what we do is appreciated. Yes, we are off the beaten path, and reviews like you just wrote, help guests to find Alamos. It warms all of our hearts that you took the time to write a review on Trip Advisor. We always ho... |
Everything was wonderful, the rooms, the food, the hostesses and the beautiful grounds. Just sorry that we didn't have more days so that we could have enjoyed the Hacienda more. Would recommend this to everyone. | 5.0 | Please come back when you can stay longer and really get into the Hacienda Lifestyle. Thank you for writing a wonderful review. It is appreciated!!!! |
This resort is "Top Shelf".Owners Rick, Nancy & daughter Jamie were so friendly & careing.with constant concern that our needs were fulfilled. The resort is of beautiful spanish colonial design with gorgeous landscaping of multiple colors of Bouganvilla, blooming Plumeria lush ground covers, large trees, antiques, fou... | 5.0 | It was wonderful to meet both of you and we are so grateful that you wrote this wonderful review. It was a week of fun and the two of you added so much. We hope you will be able to return for the March Reunion. A million thanks!!!! |
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