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Stay at TownPlace suites for business travel for several weeks. The hotel was clean and comfortable. Hotel has a small but nice gym. The rooms were clean and some have a nice kitchenette with stove and oven. Overall great experience. The staff, especially Kulbir are very accommodating and make sure all your needs are m... | 5.0 | Dear shawnl786, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Kulbir. Looking forward to your n... |
Had a super pleasant stay here. Breakfast menus rotates eveyday, in-suite kitchen has basically what you need, and if you need special cookware like rice cooker or slow cooker or blender, they are available to borrow at the front desk. And not to mention the staffs were very wonderful, especially Jas. He was very infor... | 4.0 | Dear206tramt, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Jas. Looking forward to your next s... |
Jas at the front desk in April to see what my boys thought of here and now we are staying here til our home is ready as we relocated from Ontario. Both times has made our experience comfortable and always helpful when we have needed directions to get to places and things to do. This hotel is truly lucky to have an empl... | 5.0 | Dear V977KVamberc, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Jas. Looking forward to your n... |
Since coming here the staff has been wonderful and incredibly accommodating! I work varying shifts from nights to mornings and they have been able to help me get everything I need to make this stay more enjoyable. Rooms are spacious and clean with modern furniture and fixtures. The quality of the kitchen supplies pro... | 5.0 | Dear Peterjw87, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with the team. Looking forward to your... |
I have stayed in this property for a while, the breakfast is amazing and rooms are beautiful and everyone is so friendly especially rose. She is so friendly and always willing to help with anything we needed during our stay. Will definitely come back here! | 5.0 | Dear andersonlV4922YV, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Rose. Looking forward to y... |
I stayed there for 2 nights, Room was very clean and the staff is very friendly Mallika @front desk is amazing she helped me a lot with my stay, housekeeping was pretty nice delivering everything to the room. all in all excellent service and would highly recommend people to visit. | 5.0 | Dear skapur, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to your nex... |
Very comfortable rooms, kitchen set up in the room which is awesome. Mallika was great at the front desk and accommodated us very well! Only here for a short stay but we were very impressed with the value for money. | 5.0 | Dear amp695, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to your nex... |
The location is great with easy access to everyday needs. The room is perfect for our 5 people family. The staff is amazing. Our children have gotten so used to them that they look forward to seeing them on their return from school. Mallika, particularly has been so good to us. She and her colleagues are genuinely inte... | 5.0 | Dear Yemip, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika and the rest of the staff memb... |
Stayed here with couple of teams this weekend and the hotel is immaculate, Mallika at the front desk was very nice. She went out of her way to look out for our kids as well which was very kind of her. The breakfast was good but could have more options. The rooms were amazing and having a kitchen helped. they are pet fr... | 5.0 | Dear Jennifer, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to your n... |
I stayed at TownePlace Suites s Edmonton Sherwood Park for 3 nights with my dog. This is an excellent hotel and is pet friendly. Mallika and the other front desk staff here are amazing and very accommodating and helpful. The suite was very clean and spacious and had everything I needed for the duration of my stay. I wo... | 5.0 | Dear Joanne, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to your nex... |
We’re currently residing here and will be here for a few more months while our house is being renovated and it has been a great experience thus far - whether it be the food breakfast, parking, gym & general hotel service (particularly Roselin). She’s very friendly and patient as far as accommodating us throughout our s... | 5.0 | Dear Mishaeld2021, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Roselin. Looking forward to yo... |
I travelled around the 1st week of june to Edmonton to meet my girlfriend and stayed here for one night. The check-in Associate Mallika was really nice to us. She was very kind and humble throughout the check-in process. she gave us the room we demanded. All the staff was very nice and welcoming. we really enjoyed our ... | 5.0 | Dear 869lacom , Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Mallika. Looking forward to your ... |
Had problems with Internet, however their IT company was able to find a solution for me. Breakfast is one of the best I've had. Rooms are clean, comfortable, and the kitchenettes have a dishwasher! Sandman Signature was not willing to help with the internet issues, and had no breakfast. | 4.0 | Dear Danddamron, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. Looking forward to your next stay. |
This is our second time staying at the hotel and again Jas went over and above! Last time it was a can of Coke and this time a chocolate bar - I know it's a little thing, but instead of us digging out a couple of dollars, Jas just gave it to us.... The suites are comfortable and clean - all in all, one of the best hote... | 5.0 | Dear loreeny2019, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Jas. Looking forward to your ne... |
Great service from Jas!!! Goes above and beyond.... room's great and breakfast is good ! staff are amazing, near shopping centers and restaurants... its a great stay overall and will definitely come back ! | 5.0 | Dear mikeh00091273, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Jas. Looking forward to your ... |
I've been staying at this hotel for several weeks of the year now dor the last 2 years and I'm always beyond please with the service and quality of stay. Jas is one of the managers here and he continues to go above and beyond to make my stay here my home away from home. Good job TownePlace and excellent work Jas keep i... | 5.0 | Dear 902boy, Thank you for the fantastic rating and for continuously staying with us at TownePlace Suites by Marriott Sherwood Park. Your compliments were a pleasure to read, and we are delighted to learn that we exceeded your expectations. We will share your gracious remarks with Jas. Looking forward to your next st... |
Jas was great and very accommodating. I was staying at a sister hotel and needed some dish soap, that the other hotel didn’t have available and Jas provided me with the soap. It was really appreciated as they didn’t have to accommodate me. | 5.0 | Dear T9354GIteresaw, Thank you for staying with us during your recent travels to Sherwood Park. Happy to hear that you enjoyed our service provided by Jas . Thank you for taking the time to provide your comments and we look forward to serving you again. Anita & Team |
Very nice place love the kitchen jas very nice guy very helpful looking forward for the breakfast in the mrng nice view on the forth floor nice big tv free wifi big bed every time the tv come on i see good evening adrian now that nice | 5.0 | Dear adrianmE4491SL, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed your stay at our hotel. Comments will be shared with Jas , he is amazing .Thank you again for taking the time to provide your comments and we look forward to ser... |
My stay here has been wonderful, the bed is comfy, wifi is great and rooms are very clean. Jas was very helpful. The location is great, very close to all kinds of stores and places to shop. I will definitely stay here again! | 5.0 | Dear wagonb2021, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed your stay at our hotel. Comments will be shared with Jas , he is amazing .Thank you again for taking the time to provide your comments and we look forward to serving... |
Everyone is friendly from front desk to housekeepers esp Jaemille!!! She’s the best, a keeper, she is really good to us during our stay she informs us about restaurant at the other hotel really great person, easy going and friendly. Thank you for your hospitality you are awesome. | 5.0 | Dear Guide16198612, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed your stay at our hotel. Comments will be shared with Jaemille , she is amazing .Thank you again for taking the time to provide your comments and we look forward t... |
The hotel is great. Most specially if ur here for a long time. Kitchens great. The breakfast is delicious. And the manager, Jaemille while were there was so attentive and so helpful with any help we need, she’s there to assist, such a kind person. S | 5.0 | Dear CBella005, We truly appreciate your comments regarding your stay at TownePlace Suites Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team including... |
My stay was great, the breakfast server is very helpful and kind all the time and the breakfast was always good. Rooms are really big and spacious. You can borrow things like blender or bowls from the reception too. Jaemille is outstanding, she sees me and she just starts to ask how my day was and chat about how my day... | 5.0 | Dear kmarshall003, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed your stay at our hotel. Comments will be shared with Jaemille , she is amazing .Thank you again for taking the time to provide your comments and we look forward to... |
Such wonderful service from Jas!! He is so accommodating and kind. A wonderful place to stay. Clean and modern rooms. Love the kitchen feature for families! Thanks Jas for the wonderful stay! We will definitely be coming back. :) | 5.0 | Dear P2756ZBashleyb, We truly appreciate your comments regarding your stay at TownePlace Suites Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team incl... |
See tittle. I can't put it plainer. He was pleasant, and helpful with my inquiry. The wifi is excellent. Like. Guy gals and gays and all, we were all able to have our own devices and a game system online while downloading and it didn't lag at all. | 5.0 | No Exist |
The hotel is great, all staff are always pleasure to deal with. Jaemille is exceptional, called to let us know about their restaurant special the other night. She always stop what she’s doing and says hi and asks if i need anything. Housekeepers are kind. Neil in the evening is cool guy to talk to. We all feel at home ... | 5.0 | Dear GreatTraveler0071381, We are delighted to have been your chosen hotel during your recent stay in Sherwood Park. It was truly a pleasure to serve you. Thank you for staying at the TownePlace Suites Edmonton Sherwood Park and we hope you choose to create more memories with us whenever your travels bring you back t... |
We come back here every yr and the service never changed doesnt matter which property we stay all the staff are always welcoming. Jaemille is a great, she always approach me whenever she sees me, lets me know about the promo in the restaurant and gave me a voucher to try out the beer, the restaurant is very chill and f... | 5.0 | Dear TheTraveler0912, On behalf of the entire TownePlace Suites Sherwood Park team, We truly appreciate your comments regarding your stay at TownePlace Suites . It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will... |
I’ve stayed at many hotels, as my work is done completely on the road and away from home. Rose and the team consistently goes above and beyond to accommodate me, and is the epitome of “service with a smile”. After many hours of travel her warm greetings make my “second house” a home. | 5.0 | Dear KindaThatGuy, We truly appreciate your comments regarding your stay at TownePlace Suites Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team includ... |
The hotel is brand new, rooms are clean and spacious and welcomes pets! Jamie at the front-desk was very accommodating and helpful with where to go around the area. We also tried the restaurant inside their sister hotel and they have good food.will stay again! | 5.0 | Dear Simon L, Thank you for staying with us during your recent travels to Sherwood Park. Commitment to service and guest satisfaction is a main focus and we are happy to see that you enjoyed your stay with us. Thank you for taking the time to provide your comments and we look forward to serving you again. |
Stay was great!! Jaemille always asks how our stay is going, she is very approachable and polite. It is a great hotel with kitchenettes and delicious breakfast. Kudos to Jaemille for an excellent service!! | 5.0 | Dear RRuth001, We truly appreciate your comments regarding your stay at TownePlace Suites Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team including ... |
Very nice hotel. Rose at the front desk is very friendly and helpful. Great location as well. The housekeepers are also very nice and do great job. Highly recommend this hotel. My stay has been very nice so far and breakfast is amazing too. Nice kitchenette | 5.0 | Dear N1086EEdavidc, We truly appreciate your comments regarding your stay at TownePlace Suites by Marriott. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Thank you for taking the time to complete a survey and shar... |
I have staying here for 3 weeks now and all the staff here are amazing especially rose. She is very kind and helpful. Great complimentary breakfast and rooms are very clean and restaurants near by. Thank you towneplace suites for everything | 5.0 | Dear simpsonl2021, We truly appreciate your comments regarding your stay at TownePlace Suites by Marriott. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Great to hear you enjoyed complimentary breakfast .Thank you... |
wonderful stay. Very clean rooms and amazing service. Rose at the front desk is very helpful. Housekeeping team is amazing as well. Good location and complimentary breakfast as well. Will definitely recommend this hotel | 5.0 | Dear simortons2021, We truly appreciate your comments regarding your stay at TownePlace Suites by Marriott. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Great to hear you enjoyed complimentary breakfast .Thank yo... |
Excellent service, very pleasant staff , very clean facilities. The rooms are the best. Felt like I was at home.House-keeping and amenities on point. Health breakfast and snacks.Rose is an angel always so helpful and such a happy person | 5.0 | Dear andresB7940SE, We truly appreciate your comments regarding your experience at TownePlace Suites by Marriott. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comments with our team. ... |
1st time staying here and the experience is going great. The place is nice and clean and the rooms are the best. Did my quarintine here and Roselin called to make sure we were good is always so pleasant. | 5.0 | Dear viveksC500WS, We truly appreciate your comments regarding your experience at TownePlace Suites by Marriott. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Thank you for taking the time to complete a review and... |
After staying at the flagship Marriott JW property downtown and not being impressed that feeling was compounded when we walked into our fully equipped suite here. Full size fridge, microwave, hot plate, dishes, etc. We will definitely spend future stays in Edmonton at this hotel. And free breakfast on top of all that... | 5.0 | Dear 466briane, We truly appreciate your comments regarding your experience at TownePlace Suites by Marriott. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Thank you for taking the time to complete a review and s... |
Tremendous service, greatly appreciated delivery on your service very much punctual and well executed. Jas thanks for your patience and socializing skills made me feel very much welcomed,its a pleasure doing business and looking for future accommodations..... Thanks a million...... TownePlace Suites Edmonton Sherwo... | 5.0 | Dear donbW2646LH, Thank you for choosing TownePlace by Marriott for your recent travels to Sherwood Park and we hope to continue to be your choice when in the city. Commitment to service, safety and guest satisfaction are our main focuses and we are happy to see that you enjoyed your time here and Jas provided his be... |
Great stay I been staying for the last 15 days and all I have to say is the staff is just amazing. Spically jas he goes above and beyond. The gym is open which is great and the breakfast in the morning is a plus. | 5.0 | Dear 747dwaynej, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed our hotel amenities . Comments will be shared with Jas , She is amazing .Thank you again for taking the time to provide your comments and we look forward to serving... |
I been having an amazing stay at towneplace suites. The rooms are spacious and roomy. Friendly staff I wanna say a thank you to Jas he’s been great. Hotel is near a lot of different locations to restaurants. | 5.0 | Dear 831sudeshm, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed your stay at our hotel. Comments will be shared with Jas , She is amazing .Thank you again for taking the time to provide your comments and we look forward to servi... |
We have had to stay at Hotel for a month due to renos in our home. It has been amazing. Friendly excellent service. Clean and accommodating. Always willing to go the extra mile. Rose and Josh are so friendly and helpful | 5.0 | Good Day DENNIISP, Thank you for this awesome review! Will share your feedback with Rose and Jas . We hope to see you again in near future . Take care Anita & the TEAM |
This place speaks for itself. Convenient location & lots of parking. Immaculate rooms. The hotel staff are great and make sure your stay is 100%. Quick and friendly check in experience with Jas and great follow up to make sure your stay is excellent. | 5.0 | Dear NorthStar08617347797t, We truly appreciate your comments regarding your stay at TownePlace Suites by Marriott Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be sure to share your comment... |
We have had an amazing stay and we’re very welcomed the front desk was amazing her name was rose she was helpful and accommodating we love it here we were welcomed and everyone was very friendly and attentive and knowledgeable | 5.0 | Dear shastak2021 Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed your stay at our hotel. Comments will be shared with Rose , She is amazing .Thank you again for taking the time to provide your comments and we look forward to serv... |
New hotel built here in Edmonton, but with experienced staff and it definitely shows. Rose was very welcoming yet professional during my check in. Clean rooms with modern amenities. 10/10 would stay here again. | 5.0 | Dear S4489XHisaacr, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed our hotel amenities . Comments will be shared with Rose , She is amazing .Thank you again for taking the time to provide your comments and we look forward to ser... |
I had a great time staying at towneplace suits. Jas at the front desk was amazing. All the staff go above and beyond. The rooms are great the bathrooms lighting is amazing as well. The breakfast is comp which is a bonus as well. | 5.0 | Dear Keanna_lw, Thank you for being our guest at TownePlace Suites by Marriott. I am happy to see that you enjoyed your stay . Great to hear you enjoyed the breakfast . Comments will be shared with Jas , he is amazing .Thank you again for taking the time to provide your comments and we look forward to serving you agai... |
It’s nice to see the front desk and house keeping going the extra mile to make my stay comfortable. I’ve bounced around multiple hotels around Edmonton and this hotel has to be one of the best in or around the city. Thank you staff for all your hard work. | 5.0 | Dear jamesfD6351JS, We appreciate your comments regarding your stay at TownePlace Suites Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Thank you for taking the time to complete an online review and ... |
Just want to give a shout out to Jas for taking care of every little detail during our stay. From checking in, to finding a care package in the room for our two puppies, our experience was top notch. Customer Service like this will keep us coming back. Thanks again for everything Jas!! | 5.0 | Dear barose26, Thank you for choosing TownePlace by Marriott for your recent travels to Sherwood Park and we hope to continue to be your choice when in the city. Commitment to service, safety and guest satisfaction are our main focuses and we are happy to see that you enjoyed your time here and appreciated the care pa... |
Stayed 2 nights, clean and comfortable! The kitchenette was a great bonus, and even had Tupperware, utensils, dish soap and other useful items. Jas at the front desk was super helpful and went above and beyond! | 4.0 | Dear eirad2021, On behalf of the entire TownePlace Suites Sherwood Park team, We truly appreciate your comments regarding your stay at TownePlace Suites . It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. I will be s... |
Had a wonderful time staying at townhomes in Sherwood for 2 weeks on a business trip near by. The staff was extra welcoming and friendly, free complimentary breakfast was much appreciated! This location is great as there’s a huge selection of stores across the street for any errands. Upon arriving they notified us that... | 5.0 | Dear 582sachaa, Thank you for choosing TownePlace Suites by Marriott and for the great review of our hotel! We appreciate you taking the time to complete a review with your comments regarding your recent stay. We are so glad that you enjoyed your stay and felt safe and well at our TownePlace your home away from home... |
Had a great time at this hotel I usually stay in sherwood park about once a month for work. These rooms are the best you can get for 100 a night, full kitchenette, king sized bed lovely modern bathroom. The guy at the front desk took the time to talk to us about the changes to covid policy. His name was Jas. His friend... | 5.0 | Dear I5699CKaaronc, We appreciate your comments regarding your stay at TownePlace Suites Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. It is always a pleasure to receive positive feedback. Thank you for taking the time to complete an online review and... |
Jas is freindly and helpful. More weeks to come. The knowledge the staff have of the areas ammenities and those affected by covid is extremely helpful. Great rooms and atmosphere. Would stay here on my way out of town. | 5.0 | Dear Thomas F , On behalf of the entire Sherwood Park team, We truly appreciate your comments regarding your stay at TownePlace Suites by Marriott Sherwood Park. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank yo... |
Spent a night in Edmonton and very pleased with this hotel. Brand spanking new and clean. Free breakfast was appreciated. Well-suited for us with best proximity in Edmonton to visit Elk Island park and the famous bison! Bonus is that a great winter skating pathway is within walking distance! Thank you to the professi... | 4.0 | Dear Bobby_Bluenoser , On behalf of the entire Sherwood Park team, We truly appreciate your comments regarding your stay at TownePlace Suites by Marriott Sherwood Park. It is our genuine hope to provide exceptional service to each and every one of our valued guests. Thank you again for sharing your experience, and ... |
Gratitude and appreciation to the Manager and all staff members for making this the greatest experience I've had in a hotel. A generous and warm welcoming staff greeted me daily . The hotel is conveniently located in Sherwood Park, with multiple amenities within walking distance. My room was spacious, comfortable, cl... | 5.0 | Dear lyncheroo , The entire team and I are truly delighted for your excellent feedback. Your kind words give us great inspirations and drive us to enhance further our high standards of service and hospitality catered to our valuable guests. We all hope to see you again in near future . |
I had stayed at this hotel before too service was as great as before.never disappointed. Breakfast was really good with most selections to choice from . Staff are very helpful all the time I pass by front desk . | 5.0 | Dear ghimired, We are delighted to have been your chosen hotel during your recent stay in Sherwood Park. It was truly a pleasure to serve you. Thank you for staying at the TownePlace Suites Edmonton Sherwood Park and we hope you choose to create more memories with us whenever your travels bring you back to Sherwood P... |
Breakfast was served during this covid time was appreciated. Nice clean rooms with full kitchenette. Housekeeping staff were friendly and always helpful. Front desk were very friendly. Will definitely come back . | 5.0 | No Exist |
Super chill and helpful, Everyone is so friendly. Rooms are amazing, smart tv is great. Here for work so having a stove top is nice and big fridge will hold food for weeks. Hopefully I'll be back for work. | 5.0 | Dear kmU53LL, Thank you for taking the time to review the TownePlace Suites by Marriott. We are glad to hear you enjoyed out full Kitchenette rooms . We appreciate the outstanding comments that you have shared. We look forward to seeing again . |
My husband and I had to check in for a longer stay due to a small fire at our home. We were welcomed with such kindness and understanding. Throughout our stay there was nothing that the staff could not do for us. Every request was met with "we can do that right away". I recall asking for some cream at the breakfas... | 4.0 | Dear Connie E, Thank you for taking the time to share your feedback in regards to your stay with TownePlace Suites by Marriott Sherwood Park. Your comments were shared with the entire team to continue motivating and inspiring to offer the same great service. looking forward to serving you again soon! |
I have stayed at this hotel several times, the lobby and rooms are always very clean, all the staff is amazing friendly and helpful, the staff goes above and beyond to make your stay as amazing as possible. I stay in the suites with kitchenettes, the rooms are always freshly stocked with clean dishes and cookware. I... | 5.0 | Dear LFStraveller, Thank you for taking the time to share your feedback in regards to your stay with TownePlace Suites by Marriott. Your comments were shared with the entire team to continue motivating and inspiring to offer the same great service. We glad to hear you also enjoyed our full kitchenette rooms . We hope... |
Jaz is an outstanding employee, every time I need sleep thing he’s already a step ahead of me, great worker and should get a promotion...jaz from front desk...I think he’s an outstanding employee Thanks, Mike Anderson | 5.0 | Dear mikeaZ5312LZ, Thank you for choosing TownePlace by Marriott Sherwood park for your recent travels to Sherwood park and we hope to continue to be your choice when in the city. Jaz is amazing at providing great customer service . Commitment to service, safety and guest satisfaction are our main focuses and we are ... |
Room was excellent for a solo stay. Room had everything I needed for a solo stay. Jaskirat was very flexible and accomodating to my needs. Will come back when I need a hotel to stay in the Sherwood park area. | 5.0 | Dear Jcd3523, Thank you for taking the time to share your feedback in regards to your stay with TownePlace by Marriott Sherwood Park. Your comments were shared with the entire team to continue motivating and inspiring to offer the same great service. We hope to see you soon while we appreciate your loyalty during the... |
I've been traveling for work about 8 months out of the year for the last 7 years, staying in hotels across the world. I have never had the pleasure of meeting any hotel staff member as devoted to hospitality as Jas. The rooms were amazing... best I've seen in a while, but Jas is the reason I'd return to this specific h... | 5.0 | Dear Gslen052, Thank you for choosing TownePlace by Marriott for your recent travels to Sherwood Park and we hope to continue to be your choice when in the city. Commitment to service, safety and guest satisfaction are our main focuses and we are happy to see that you enjoyed your time here and Jas provided his best ... |
We were pleasantly surprised when we arrive to find extra large room wonderfull and a staff . Jazz at the front desk was exceptional. The room had a full kitchen with all cooking equipment. Highly recommended. | 5.0 | Dear panbk4g, Thank you for choosing TownePlace by Marriott for your recent travels to Sherwood Park and we hope to continue to be your choice when in the city. Commitment to service, safety and guest satisfaction are our main focuses and we are happy to see that you enjoyed your time here and Jas provided his best s... |
Had a wonderful stay for 4 nights. Came for work and brought my family - stayed in the studio 2 queen bed. Perfect for both! Beautiful new hotel, very clean, extremely comfortable beds and pillows, great breakfast (served by a staff member for COVID regulations), and extremely friendly staff (particularly Brayden and J... | 5.0 | Thank you for choosing TownePlace Sherwood Park for your recent travels to Sherwood Park and we hope to continue to be your choice when in the city. Commitment to service, safety and guest satisfaction are our main focuses and we are happy to see that you enjoyed your time here. Until your next visit . |
Staff are awesome, I like the bed and pillows The hotel still serving the hot breakfast using one of the staff to comply with Covid-19 regulation. It’s well located with many amenities in 5 blocks I recommend TownPlace in Sherwood park | 5.0 | Thank you for being our loyal guest at TownePlace Sherwood Park . We are happy to see that you enjoyed your stay and our Bed , pillows and breakfast. Thank you again for taking the time to provide your comments and we look forward to serving you again soon! |
TownePlace Suites Edmonton Sherwood Park is such a place that gives you the comfort of a home away from home. I came into Sherwood Park at the height of Covid-19 pandemic and i was looking for a place that would offered me a great comfort and cleanliness thereby limiting my exposure risk. I got more than I expected. ... | 5.0 | Dear Bailey, Thank-you for your positive feedback. We are happy to hear that you felt our hotel offered friendly service, clean rooms . We look forward to serving you again here . Feel free to reach out to us for anything we can do to make your stay more comfortable. |
Super easy to get in and off the highway with this location. Stayed in both a double queen room and a king room and they were both amaaazing. Comfy beds, snazzy shower, plenty of table space to eat your meals or to set up your laptop for a work space and both rooms have a comfy couch to lounge on. Jaemille and Jas he... | 5.0 | Thank you for your feedback and we appreciate your stay with us at Townplace on Aug 3. Your comments truly motivates us to give our best. We wish to see you again soon. |
I am staying here for 3 months and the front desk supervisor Jas had me living comfortably. He had me switching rooms when I had alittle tv trouble. I had everything I need and get everything I need 10/10 super friendly staff and great rooms. | 5.0 | Dear Valued Guest We have passed your comments to Jas. He is a great asset to our hotel and we thank him for providing such an exceptional service. When being away from home for such an extended period of time, it is important to feel at home. We are glad to hear that all of your needs are being fulfilled. We apprecia... |
In for the week to visit family. The hotel and staff are great, Jas at the front desk was super helpful and very polite! The room is fantastic, each bedroom in the room in flushing the main room has its own temperature control. Very spacious and quiet. Also lots to do and see in the area and easy access to the henday f... | 5.0 | No Exist |
Very classy rooms and excellent service. Jas at the front desk was very accomodating, and all the staff were committed to fulfilling my requests and making sure I had a comfortable stay. I would definitely stay here again. | 5.0 | No Exist |
The staff here are great, helpful and always go the the extra mile. Specifically Jas, has answers my question and make my stay comfortable while I’m away from home. I’ll be continuing to stay here as long as I work in Edmonton. | 5.0 | Dear erikIR7372SZ Hope you and your family is doing well and safe! thank your for staying with us and trusting us during these tough times. Our staff , including Jas are here to ensure your stay is comfortable, enjoyable and safe. We also wanted to let you know that our complimentary breakfast offerings are open now a... |
Our room was sparkling clean. we always had fresh and new towels and kept our room clean and organized. I'd like to commend Katie, whom we met from morning breakfast who went beyond the extra mile. I woke a little late and was in a hurry for a meeting one day so I went to the lobby for a quick breakfast. I was late th... | 5.0 | Dear guest Thank you for staying with us. we are so glad that Katie and Jaemille were able to provide such experience for you during your stay. We take pride on both of them and thank them for delivering such service levels. We hope to see you again soon! |
Jas was very helpful with any questions I had. Really made me feel at home. I asked him about a couple of local places to eat and where to buy some work gear and he gave me expert directions on how to get there. | 5.0 | Thank You miguelc45. Hope you and your family is doing well and safe. Thank You for staying with us and writing a review. Jas has been with our hotel company for last 2 years and we thank him for making our valued guests like you, feel at home. We hope to see you again soon! |
Rooms are amazing. Have had 0 issues with the wifi and the speed is great too. The staff at the front and very nice and welcoming. Jas greets me everyday with the same respect as the first day I was here. The breakfast has a decent selection of food and I haven't had to wait for the food to be replenished. Someone's a... | 5.0 | Hello Kalen1234, Thank you for your review! We are happy to hear that your stay went well and accommodated your needs. We hope to see you back again soon! |
Customer service was excellent. Rooms are brand new. Hotel lobby was clean and organized. Solid hotel breakfast. Gym facilities were your standard hotel gym which is a little disappointing since it is a new hotel Jas at customer service was a great host! -Total Safety | 5.0 | Dear Q578SXjamieb, We are delighted to have been your chosen hotel during your recent stay in Sherwood Park. It was truly a pleasure to serve you. Thank you for staying at the TownePlace Suites Edmonton Sherwood Park and we hope you choose to create more memories with us whenever your travels bring you back to Sherwo... |
My wife and I loved our stay here. Minutes walk to many of the city’s sights. After a full day of sightseeing, their ice tea, lemonade and homemade light snacks were a welcome treat. Each member of the staff was extremely helpful and friendly. Highly recommend! | 5.0 | Thank you for your lovely review. We are delighted you enjoyed your stay and had a great experience in Charleston. We look forward to welcoming you back in the future for another visit! |
I had dinner in the restaurant of this Casa Isabella hotels' grill restaurant. It has an awesome view overlooking Puerto Vallarta. The BBQ Ribs was deliciously grilled and the Seafood Spaghetti was a dish I relished. The staff were friendly. | 5.0 | No Exist |
First of all, the place is beautiful. And although there are many beautiful places in Mexico, Casa Isabella stands out because of its artistry and cleanliness. It is immaculate. The grounds are comfortable to stroll along and the food is exquisite; a wonderful combination of New and Old World cuisine. Our hosts and st... | 5.0 | No Exist |
Great service friendly staff that makes you feel better than your own home. Great location, peaceful and quiet. Very clean my 3rd time visiting and definitely be back every year, food also really delicious great for couples | 5.0 | No Exist |
Its super relaxing place. It surround by the mountains. The hotel design make me feel like travel to the old Euroipean time. Imigine self lile the princess live in the castle. The bed is super comfortable, same with the pillows. The pool and bench is good for spending time at the afternoon. Please tey the vegetable be... | 5.0 | No Exist |
Woww what a magical place ! I have no words to describe how perfect was my staying at Casa Isabella. The place is magical, surrounded by the sacred mountains of Tepoztlan. There is a beautiful swimming pool and the Temazcal was the best one i did during my staying in Mexico. The food is delicious, fresh and homemade wi... | 5.0 | No Exist |
Just returned from another lovely stay at Casa Isabella after two years of no travel because of Covid. It’s even prettier than before … if that is possible! Lots of new places to eat or read or relax. The service and food continue to be excellent. I think that was my 7th visit, but it won’t be my last. Gracias to the y... | 5.0 | No Exist |
This hotel has lots of potential but it is not as advertised. The first 3 nights I had a Master suite, it was supposed to have a balcony and a refrigerator it had neither. They advertise the place as a spa/yoga retreat. The spa is on call. Its not a full time spa. Yoga is not available as advertised. There was supposed... | 3.0 | No Exist |
I live an incredibly face-paced life and it usually takes a week or two to fully unwind. The atmosphere at Casa Isabella reduced that time to 24 hours. This place is so unique and interesting that my mind released the world behind me and embraced me with a combination of warmth, service and calmness. I was welcomed b... | 5.0 | No Exist |
First time to travel in Mexico I'm grateful I stay in Casa Isabella Hotel Nice prepared for meals Wonderful views around the hotel, it's really enjoyable Quiet place, so relaxing Great service and smile Many antique displays I singer recommend this hotel to stay! | 5.0 | No Exist |
The weekend at Casa Isabella was perfect. Staff was friendly, humble, and always going out of there way to help. The owners were always around making sure everything was perfect and that we were all doing well! The premises is beautiful, well kept and consistently being maintained on a daily basis. At this place there ... | 5.0 | No Exist |
The property is beautiful, the rooms are immaculate, the food, incredible. What makes this boutique hotel the finest I've been to are the owners Gaby and Armando. They are genuine, kind and caring people who love what they do and truly care for their guests. | 5.0 | No Exist |
Imagine walking into a charming yet eclectic boutique hotel where your every whim is catered to. What is what you experience at Casa Isabella. Especially if you want to get away from every day stress and start to get rid of anxiety, it's the place to go. The grounds are charming. The views are beautiful and it ... | 5.0 | No Exist |
We really like it very very much!!.. The staff, the place, the services, the food! I would like to thank specially to the lady in receptionist and Fili, they know how to treat visitors (Her name is Idelia or something with an I jeje). Even how to get there it was a beautiful surprise, I hope they do not change it, only... | 5.0 | No Exist |
The best stay I have ever had in a boutique hotel. The staff are amazing and Armando and Gabby are wonderful hosts. It’s the perfect place to have a senior executive corporate retreat. I will be back with my family during the holidays | 5.0 | No Exist |
Just spent another great week at Casa Isabella. Never ever fails to enchant! The grounds are stunning, the rooms so clean and comfortable, the food is delicious, and one can eat so many different places on the site. Staff here is so professional and helpful with everything from booking taxis to arranging for tours. A ... | 5.0 | No Exist |
I am so glad my boyfriend and I chose to stay at Casa Isabella for our two-night trip to Tepoztlan and my only regret is we didn't have the foresight to stay longer! The service was truly impeccable and we felt completely taken care of from the moment we arrived until the moment we left by every single person on staff.... | 5.0 | No Exist |
Everything starts When you enter the hotel! Everything was beyond expected for us, the views, the DETAILS! The place is filled with so much love. The service is fantastic - you almost never notice that they are nearby, but whenever you need them - you have all their attention. The food is exquisite. My ever favorite ho... | 5.0 | No Exist |
From our arrival we felt welcomed by all of the staff, there were lots of amenities and wonderful details in all our weekend, the staff was always there to please our needs. great food and presentation. Beautiful place for our aniversary. | 5.0 | No Exist |
I stayed at Casa Isabella for a long weekend and could not fault it! The surroundings, the weather, the service and the relaxing environment. It's a small hotel with less than 10 rooms. What makes the stay here special and memorable is the staff. They go above and beyond to make you feel welcome and relaxed. The hotel ... | 5.0 | No Exist |
Great service and attention to every detail from the manager and staff. Food is not extraordinary but pretty good. Rooms are very nicely set up. The staff really makes an effort to make you feel welcome. | 5.0 | No Exist |
The hotel is the best hotel boutique I've stayed in. The hotel's decoration is divine eclectic and chic, there are less than 10 rooms and service is on spot. I requested a massage at 10 pm and they did it. You can request meals at any time in any spot of the hotel and the food is delicious, more than we expected for be... | 5.0 | No Exist |
Highly recommended for adults seeking for relaxing moment. Outstanding service and best food in the region with real Mexican touch. Very cozy rooms, nice garden areas and amazing views. Best staff members Filiberto and Miguel, they make you feel like being at home. | 5.0 | No Exist |
My girlfriend and I stayed for a night here and had a great time. Most importantly the staff were really lovely and helpful and the hotel itself is beautiful. The decor is unique and you feel like you're in a villa in Italy. We tried some of the spa services and enjoyed the massages (make sure you have enough time to d... | 4.0 | No Exist |
Facilities are beautiful and well taken care of, decoration is lovely and staff are very professional and take care of all your needs. You only job there is to relax and enjoy the food and scenery. Meals were delicious and served right in time, all the hotel staff is very kind and committed to provide the best experie... | 5.0 | No Exist |
We did not expect to find such a quiet and pleasant place. It is a beautiful hotel ideal to spend a weekend in absolute peace. The service is great and the food delicious. We loved the therapies of massage and cone therapy in the spa. 100% recommended. | 5.0 | No Exist |
We stayed as a family for 5 nights (they accepted our children as an exception) and we have simply no words on the service, views and relaxation possibilities. We had many plans to do things in the surrounding areas and ended up staying in the hotel far more than expected. All the staff is super nice, willing to hel... | 5.0 | No Exist |
The place and especially the food exceeded my expectations! All the meals were extraordinary!! The dinner dishes we order were really superb!! Congratulations to chef Alvaro!!! The rooms are nice, the spa is very good and the garden is beutiful and peaceful! Strongly reccomend this place for couples! | 5.0 | No Exist |
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