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### Human: Agent: ['Bryan Smith', 'At Talentful, we understand the power of human potential. In a world full of bright ideas, it’s all about the people who can actually make them happen. That’s why we work in-house combining our expertise with the familiarity and cultural understanding of those on the inside. We don’t think it makes sense to take commission. Instead, we work on a monthly subscription basis that allows us to think beyond the benefit of individual placements and focus on the bigger picture: helping teams and companies achieve sustainable growth. When they do, we can be flexible and scale with them, providing insight and support wherever needed. That’s why we’re valued by companies at all stages of their development, from early stage startups, through to scaleups and fully-fledged enterprises.', 'Talent Director at Talentful', 'Talentful', '[{"company":"Talentful","company_id":"talentful","industry":"Staffing and Recruiting","location":"New York, New York, United States","positions":[{"description":"Whether it’s sport, politics or technology, great teams change the world. But building great teams is difficult. It’s a science and an art. A discipline we’ve perfected building teams for hundreds of the world’s most innovative companies.Talentful offers a flexible embedded subscription-based talent acquisition model. Our teams focus on what’s best for your business, not on commission.We offer the best of both worlds – an in-house team that knows your business needs, culture and challenges, with the benefit of access to our experienced talent network.As Talent Director, I lead a distributed team of recruitment consultants across startup, scale-up, and enterprise organizations. We take a consultative approach to help companies to solve their talent challenges through embedded recruitment, process improvement, program management, and more.I\'ve had the great opportunity to support Dropbox, Pinterest, Asana, Monzo, and Z League so far.","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Talentful","title":"Talent Director"}],"url":"https://www.linkedin.com/company/talentful"},{"company":"Verizon","company_id":"verizon","location":null,"positions":[{"description":"• Lead a team of up to 10 recruiters to provide full cycle recruitment and talent advising services for Marketing and Strategy clients including Corporate Strategy, Media Strategy & Activation, Brand Development, Communications, Customer Experience, and Creative Marketing Group.• 2020 Culture & Recognition Committee Sponsor advising on initiatives including social media engagement, employee recognition, and employee experience. Increased social media followership by 54% YoY.• People + Work Connect Enrollment Champion for COVID Response which included facilitating continued employment by rapidly redeploying people across industries and companies. • Collaborate with HR Business Partner, Compensation, Finance, and Business Operations stakeholders to streamline recruitment processes, eliminated a bottleneck causing a delay in extending candidate offers.• Partner with Diversity & Inclusion Recruitment team to implement strategies to increase diverse hiring including hosting Military Veteran, Customer Experience, and Creative networking events. • Consistent focus on employee development, coached multiple team members to receive promotions and/or acting assignments.• Proactively mitigate escalations by maintaining strong relationships at all levels of the business.• Engage with stakeholders up to SVP level to understand workforce plans and to develop recruiting strategies.• Inspire team to successfully source, interview, select, and hire 500+ employees yearly.","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"Verizon","title":"Senior Manager Talent Acquisition"},{"description":"• Lead a team of full lifecycle recruiters to staff 100+ Network Automation Engineering positions for the Multi-Access Edge Computing initiative.• Project lead for expedited staffing project resulting from the voluntary separation program. • Participated in special projects to improve TA processes.• Trained and onboarded two new network engineering recruiters.","duration":"Apr 2018 Feb 2019 11 months","duration_short":"11 months","end_date":"Feb 2019","start_date":"Apr 2018","subtitle":"Verizon Wireless","title":"Senior Recruiter, Network Engineering"},{"description":"• Partner with internal hiring manager and HR Business Partner stakeholders to create recruiting strategies.• Recruit active and passive candidates via internal applicant tracking system, LinkedIn, job fairs, and career events.• Drive full cycle recruitment process by maintaining relationships with hiring managers, HR Business Partners, and candidates.• Ensure compliance against company policy and government regulations.","duration":"Jul 2017 Mar 2018 9 months","duration_short":"9 months","end_date":"Mar 2018","start_date":"Jul 2017","subtitle":"Verizon","title":"Recruiter, Network Engineering (Contract)"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"TEKsystems","company_id":"teksystems","location":null,"positions":[{"description":"• Grew footprint of IT staffing services for multiple enterprise level accounts.• Negotiated 5 new MSA contract agreements with Human Resources and Procurement organizations.• Managed portfolio of 20+ IT consultants at medium to large sized clients.• Directly managed a team of 2 top recruiters through daily meetings to create sourcing strategies and instruct on best practices.• Scheduled weekly meetings with hiring managers to discuss business challenges and to better understand needs. • Reviewed consultant performance monthly with clients to ensure satisfaction and to advise on best resource management strategies.","duration":"Apr 2015 Jul 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2017","start_date":"Apr 2015","subtitle":"TEKsystems","title":"Account Manager"},{"description":"• Conducted over 500 personal candidate interviews, manager references, and technical assessments yearly to determine fit for clients.• Maintained network of 150+ IT consultants to drive passive seeker recruitment, attain referrals, and pass on sales leads.• Picked by regional VP to participate in consultant retention program to improve re-hire percentage of consultants.• First recruiter in 3 years to attain career milestone of $10,000 in weekly spread.• Recipient of 2013 office Foundation Award which recognizes employees for embodiment of core values.• Placed over 25 consultants per year and awarded national incentive trip to Miami, Florida.","duration":"Jan 2013 Mar 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2015","start_date":"Jan 2013","subtitle":"TEKsystems","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Vector Marketing","company_id":"vector-marketing","location":null,"positions":[{"description":"• Owned and operated direct sales office as independent contractor, handling all recruiting, training, development, and payroll of sales representative and receptionist teams.• Negotiated office lease and managed expenses and profits.• Managed direct sales team of 30+ sales representatives.• Delivered over $600,000 in sales volume.• Trained over 300 sales representatives to perform in-home direct-sales presentations.• Executed screening, interviewing, and recruiting decisions for over 2,500 applicants.• Studied demographics and implemented marketing strategies for territory.","duration":"Apr 2011 Dec 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2012","start_date":"Apr 2011","subtitle":"Vector Marketing","title":"District Manager"},{"description":"Sales Representative• Responsible for contacting customers and generating sales of Cutco Cutlery products. • Closed over $76,000 of direct in-home sales.• Made over 10,000 calls to generate new business and leads.• Obtained over 300 new customer accounts.Assistant Manager• Performed integral role in supporting growth and maintenance of sales team.• Aided in recruitment of sales representatives.• Mentored and coached sales team.• Coordinated direct advertising campaign.Branch Manager• Owned and operated direct sales office as independent contractor, directly responsible for recruitment, training, and development of sales representatives.• Maximized profits while minimizing expenses to deliver $83,000 in sales from a summer office.• Ranked Number 2 Branch Office in NJ, Number 7 in Northeast Region based on sales volume.• Selected office space and negotiated lease; managed all bills and direct advertising.• Interviewed over 150 applicants; trained and developed over 40 sales representatives.• Hired and managed receptionist team of 5 people.","duration":"Dec 2008 Mar 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2011","start_date":"Dec 2008","subtitle":"Vector Marketing","title":"Sales Representative/Assistant Manager/Branch Manager"}],"url":"https://www.linkedin.com/company/vector-marketing"}]', '["Bhautik Patel “Passionate is the phrase that comes to mind when I think about Bryan Smith. I’ve had the pleasure of knowing Bryan Smith for 2 years, during my tenure at the Xerox. Above all, I was impressed with Bryan’s ability to understand not only client’s requirements but also employee’s skills set and goals. And, of course, his Conscientiousness. Bryan would be a true asset for any positions in the area of talent acquisition, HR, Resource Management and comes with my heartfelt recommendation.”","Michael Chu “The biggest asset Bryan Smith brings to the workplace is his care and desire. I have only worked with a handful of individuals who care as much as Bryan does and it is extremely hard to find that. Bryan cares at an extremely high level about the team, the people he serves, his performance, and his day to day development. I believe it is because of this Bryan has excelled at every role he worked in during his years working me with me. From sales rep to assistant manager to Branch Manager to district manager- Bryan advanced because he cared enough to be great. And, because of that he fueled a determined work ethic and openness to learn into highly successful career. ”"]'] User: ['Brian Finn', '20+ years of Sales with expertise in Key Account Management. Knowledge in Purchasing, Inventory control and some accounting. Specialties: Extensive Electronics knowledge. Getting the hard to find items quickly.', 'Head of Purchasing & Vendor Management at LiteGear Inc.', 'LiteGear Inc.', '[{"company":"LiteGear Inc.","company_id":"litegear-inc.","industry":"Entertainment Providers","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Dec 2019","subtitle":"LiteGear Inc.","title":"Head of Purchasing & Vendor Management"},{"description":"","duration":"May 2016 Dec 2019 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2019","start_date":"May 2016","subtitle":"LiteGear Inc.","title":"Sourceror"}],"url":"https://www.linkedin.com/company/litegear-inc."},{"company":"Orvac Electronics","company_id":"orvac-electronics","location":"","positions":[{"description":"Commercial Sales - Developing new accounts Commercial Sales - Developing new accounts","duration":"Feb 2010 May 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"May 2016","start_date":"Feb 2010","subtitle":"Orvac Electronics","title":"Commercial Sales"}],"url":"https://www.linkedin.com/company/orvac-electronics"},{"company":"Electronic City Inc.","company_id":null,"location":"","positions":[{"description":"Everything Everything","duration":"Jan 1994 Feb 2010 16 years 2 months","duration_short":"16 years 2 months","end_date":"Feb 2010","start_date":"Jan 1994","subtitle":"Electronic City Inc.","title":"VP"}],"url":""},{"company":"ITC Electronics","company_id":null,"location":"","positions":[{"description":"Electronic sales including Test & Measurement, Car Audio... Electronic sales including Test & Measurement, Car Audio...","duration":"Jan 1988 Jan 1994 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 1994","start_date":"Jan 1988","subtitle":"ITC Electronics","title":"Assistant Store Manager"}],"url":""}]', '["Lesli Esposito, C.P.M. “Brian was extremely helpful and professional in our dealings. Brian is a true asset to his company.”","Shannon Ward “Brian\'s is our \\"go to\\". He knows everybody.”"]']### Assistant: The agent's job is to lead a distributed team of recruitment consultants, and today they are reaching out to the user because they need assistance in sourcing hard-to-find electronic items for their company.
### Human: Agent: ['Gagandeep Singh', 'Technical expertise in Information Technology as SAP Security & GRC Consultant / Lead who is involved in Consulting , Decision support , Team building/Mentoring , Escalation & SLA handling. Proficient in managing Incident/Change/Problem management along with different metrics with documentation per industry standards. Creation of manuals and documents for end user training regarding error findings , self helps , GRC , User exit topics. Expert in developing and executing business plans in a compliant manner with collaboration with other teams and business community to ensure we meet the requirements of everyone with defined controls and standards. Senior Consultant with more than 13 years of experience in Enterprise Risk management Solutions & SAP Security with 7 years in US. Design authorizations based upon identified architecture and support implementation of design by resolving complex issues faced during development, deployment and support. Extensive experience in SAP Security and Authorizations for ECC, BI/BW, S/4 HANA, SAP IBP/ IAS/G,GTS, SAP Enterprise Applications & Bolt-ON’s, FIORI, SAP GRC 10.X/12, Solution manager. Designed SAP FIORI security architecture using Business Roles concept, Catalogs, Groups, ODataservices. Good understanding of various Business processes like P2P, R2P, OTC, OTI, SCM, EFA and Tech Services. Exposure to various segments of CPG retail and validations in Pharma industry Role development experience within HANA Studio using different privileges. Experience with various modules of GRC with development and support experience including working with UAR, BRM, BRF+, MSMP, ARA and EAM. Worked extensively with Internal / External Audit members for management testing and SOX compliance audits. Experience with different stages of operations , upgrades , roll-outs and Audits.', 'SAP Security & GRC Lead Consultant', 'Infosys', '[{"company":"Infosys","company_id":"infosys","industry":"IT Services and IT Consulting","location":"Fort Worth, Texas, United States","positions":[{"description":"SAP security and Enterprise Risk Management , SAP GRC , SAP HANA/ FIORI/ S4, SAP IBP Security & IAS/ IAG , SAP SOX Audit and Change Management , Transition Management , Role Redesigning , RPA Security , Automations. SAP security and Enterprise Risk Management , SAP GRC , SAP HANA/ FIORI/ S4, SAP IBP Security & IAS/ IAG , SAP SOX Audit and Change Management , Transition Management , Role Redesigning , RPA Security , Automations.","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Infosys","title":"Lead Consultant"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Nitin Nitin “As a creative thinker who possesses a can-do attitude, Gagandeep Singh is a pleasure to work with. I had the privilege of working with Gagandeep in IT Support for more than one year with HCL Technologies. Gagandeep is proactive, result oriented, responsible and technically sound employee and he is always ready to put all his energy and time to get the job done. He has an exceptional troubleshooting and analytical skill in several technologies. Gagandeep is a great asset to any company.”","Gaurav Arora “Gagan is a very knowledgeable, Detail Oriented and hardworking person. We have been working together and i found him available as and when required. His knowledge in SAP Security, GRC as a solution is very thorough. He would be asset to any organisation. I would recommend him strongly....”"]'] User: ['Charles Solari', 'Experienced SAP Developer with a demonstrated history of working in DoD, A&D, manufacturing and biotech industries. Skilled in ABAP Development, Business Process, SAP Implementation, Requirements Analysis, Data Dictionary, and Data Migration.', 'SAP Developer / DoD Secret Clearance (April 2019) / CompTIA Security+', 'SolariC Services, Inc', '[{"company":"SolariC Services, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Apr 2010","subtitle":"SolariC Services, Inc","title":"COO"}],"url":""},{"company":"SAP National Security Services (SAP NS2)","company_id":"sap-national-security-services","location":"","positions":[{"description":"","duration":"Nov 2018 Jul 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2020","start_date":"Nov 2018","subtitle":"SAP National Security Services (SAP NS2)","title":"SAP Developer"}],"url":"https://www.linkedin.com/company/sap-national-security-services"},{"company":"TEKsystems","company_id":"teksystems","location":"","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"TEKsystems","title":"SAP Developer"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Dassian","company_id":"dassian","location":"","positions":[{"description":"","duration":"Apr 2017 Jan 2018 10 months","duration_short":"10 months","end_date":"Jan 2018","start_date":"Apr 2017","subtitle":"Dassian","title":"SAP Developer"}],"url":"https://www.linkedin.com/company/dassian"},{"company":"Bio-Rad Laboratories","company_id":"bio-rad","location":"","positions":[{"description":"","duration":"Apr 2016 Apr 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2017","start_date":"Apr 2016","subtitle":"Bio-Rad Laboratories","title":"Data Migration Analyst"}],"url":"https://www.linkedin.com/company/bio-rad"},{"company":"Radiant Logistics Inc.","company_id":"radiant-global-logistics","location":"Bellvue, WA","positions":[{"description":"","duration":"May 2015 Jan 2016 9 months","duration_short":"9 months","end_date":"Jan 2016","start_date":"May 2015","subtitle":"Radiant Logistics Inc.","title":"SAP Developer"}],"url":"https://www.linkedin.com/company/radiant-global-logistics"},{"company":"AbbVie","company_id":"abbvie","location":"Vernon Hills, IL","positions":[{"description":"","duration":"Jun 2013 May 2015 2 years","duration_short":"2 years","end_date":"May 2015","start_date":"Jun 2013","subtitle":"AbbVie","title":"SAP Data Migration Developer"}],"url":"https://www.linkedin.com/company/abbvie"},{"company":"L-3 Communications","company_id":"l3","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Feb 2012 May 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2013","start_date":"Feb 2012","subtitle":"L-3 Communications","title":"SAP Developer"}],"url":"https://www.linkedin.com/company/l3"},{"company":"Maxum Petroleum, Inc.","company_id":"maxum-petroleum-inc.","location":"","positions":[{"description":"","duration":"Mar 2011 Mar 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2012","start_date":"Mar 2011","subtitle":"Maxum Petroleum, Inc.","title":"SAP Data Migration Developer"}],"url":"https://www.linkedin.com/company/maxum-petroleum-inc."},{"company":"GCSS Army","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2010 Mar 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2011","start_date":"Feb 2010","subtitle":"GCSS Army","title":"SAP ABAP Developer"}],"url":""},{"company":"BCBG Max Azria","company_id":"bcbg-max-azria","location":"","positions":[{"description":"","duration":"Dec 2009 Mar 2010 4 months","duration_short":"4 months","end_date":"Mar 2010","start_date":"Dec 2009","subtitle":"BCBG Max Azria","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/bcbg-max-azria"},{"company":"BackOffice Associates","company_id":"backoffice-associates","location":"","positions":[{"description":"","duration":"Jan 2008 Dec 2009 2 years","duration_short":"2 years","end_date":"Dec 2009","start_date":"Jan 2008","subtitle":"BackOffice Associates","title":"Data Conversion/Migration Consultant"}],"url":"https://www.linkedin.com/company/backoffice-associates"},{"company":"Lockheed Martin Aeronautics","company_id":"lockheed-martin","location":"","positions":[{"description":"","duration":"May 2009 Sep 2009 5 months","duration_short":"5 months","end_date":"Sep 2009","start_date":"May 2009","subtitle":"Lockheed Martin Aeronautics","title":"SAP Data Migration Developer"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Merck","company_id":"merck","location":"","positions":[{"description":"","duration":"Jan 2008 Oct 2008 10 months","duration_short":"10 months","end_date":"Oct 2008","start_date":"Jan 2008","subtitle":"Merck","title":"SAP Data Migration Developer"}],"url":"https://www.linkedin.com/company/merck"},{"company":"DLA","company_id":"dla","location":"","positions":[{"description":"","duration":"May 2007 Dec 2007 8 months","duration_short":"8 months","end_date":"Dec 2007","start_date":"May 2007","subtitle":"DLA","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/dla"},{"company":"OPUBCO","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2007 May 2007 3 months","duration_short":"3 months","end_date":"May 2007","start_date":"Mar 2007","subtitle":"OPUBCO","title":"SAP ABAP Developer"}],"url":""},{"company":"Spirit Aerosystems","company_id":"spiritaero","location":"","positions":[{"description":"","duration":"Dec 2006 Mar 2007 4 months","duration_short":"4 months","end_date":"Mar 2007","start_date":"Dec 2006","subtitle":"Spirit Aerosystems","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/spiritaero"},{"company":"SAP","company_id":"sap","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"SAP","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/sap"},{"company":"Raytheon Space and Airborne Systems","company_id":"retiredpage-raytheon","location":"","positions":[{"description":"","duration":"Jun 2006 Dec 2006 7 months","duration_short":"7 months","end_date":"Dec 2006","start_date":"Jun 2006","subtitle":"Raytheon Space and Airborne Systems","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/retiredpage-raytheon"},{"company":"Raytheon Missile Systems","company_id":"raytheon-missile-systems","location":"","positions":[{"description":"","duration":"Aug 2004 Sep 2005 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2005","start_date":"Aug 2004","subtitle":"Raytheon Missile Systems","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/raytheon-missile-systems"},{"company":"NASA Langley","company_id":"nasa","location":"","positions":[{"description":"","duration":"Dec 2002 Aug 2004 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2004","start_date":"Dec 2002","subtitle":"NASA Langley","title":"Mainframe/SAP Consultant"}],"url":"https://www.linkedin.com/company/nasa"},{"company":"Northrop Grumman Electronic Systems","company_id":"northrop-grumman-corporation","location":"","positions":[{"description":"","duration":"Jul 2001 Nov 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2002","start_date":"Jul 2001","subtitle":"Northrop Grumman Electronic Systems","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"Pratt & Whitney","company_id":"pratt-&-whitney","location":"","positions":[{"description":"","duration":"Aug 2000 Jun 2001 11 months","duration_short":"11 months","end_date":"Jun 2001","start_date":"Aug 2000","subtitle":"Pratt & Whitney","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/pratt-&-whitney"},{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Northrop Grumman","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"GE FANUC","company_id":"fanuc-cnc-america","location":"","positions":[{"description":"","duration":"May 2000 Aug 2000 4 months","duration_short":"4 months","end_date":"Aug 2000","start_date":"May 2000","subtitle":"GE FANUC","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/fanuc-cnc-america"},{"company":"Newport News Shipbuilding","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1999 Apr 2000 8 months","duration_short":"8 months","end_date":"Apr 2000","start_date":"Sep 1999","subtitle":"Newport News Shipbuilding","title":"SAP ABAP Developer"}],"url":""},{"company":"GE FANUC","company_id":"fanuc-cnc-america","location":"","positions":[{"description":"","duration":"May 1998 Jul 1999 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 1999","start_date":"May 1998","subtitle":"GE FANUC","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/fanuc-cnc-america"},{"company":"GE FANUC AUTOMATION","company_id":null,"location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"GE FANUC AUTOMATION","title":"SAP ABAP Developer"}],"url":""},{"company":"Philip Morris, USA","company_id":"insidepmi","location":"","positions":[{"description":"","duration":"Nov 1996 May 1998 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 1998","start_date":"Nov 1996","subtitle":"Philip Morris, USA","title":"SAP ABAP Developer"}],"url":"https://www.linkedin.com/company/insidepmi"},{"company":"Dominion Virginia Power","company_id":"dominionenergy","location":"","positions":[{"description":"","duration":"Jun 1985 Nov 1996 11 years 6 months","duration_short":"11 years 6 months","end_date":"Nov 1996","start_date":"Jun 1985","subtitle":"Dominion Virginia Power","title":"Mainframe Developer"}],"url":"https://www.linkedin.com/company/dominionenergy"}]', '["“Chuck ! Delightful professional with a creative and brilliant mind and excellent people\'s skills. Chuck can also be counted on as an effective team player. Chuck is well respected by his colleague, friends and as well as by his clients for his technical expertise and also for his demeanor and style. I will without any reservation recommend Chuck for any project he would consider. Indeed he is a a through gentleman and a conscientious professional. My best regards and wishes for him always!”","“Charles worked with me as an ABAP developer who really knew his stuff, and was great to work with as well!”"]']### Assistant: The agent's job is to provide technical expertise in SAP Security & GRC, and today the user is reaching out to the agent because they need assistance with ABAP Development and SAP Implementation for their biotech industry project.
### Human: Agent: ['Meredith K. Norton', "Versed Sales Development Representative with a demonstrated history of working in transactional and consultative sales. Skilled in sourcing, scaling, and nurturing qualified opportunities within B2B SaaS organizations. Happy to connect and share favorite NYC restaurants and cocktail bars. Passionate about mental health advocation and voter's rights. New Orleans native, dog enthusiast.", 'Transforming the Healthcare Industry with No-Code Solutions', 'Unqork', '[{"company":"Unqork","company_id":"unqork","industry":"Computer Software","location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Unqork","title":"Enterprise Account Development - Healthcare"}],"url":"https://www.linkedin.com/company/unqork"},{"company":"Smartling","company_id":"smartling","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2020 Mar 2020 3 months","duration_short":"3 months","end_date":"Mar 2020","start_date":"Jan 2020","subtitle":"Smartling","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/smartling"},{"company":"Southwestern Advantage","company_id":"southwestern-advantage","location":null,"positions":[{"description":"-personally mentored and coached 2 first year salesperson leading to more than $15k in production in summer-selling period (positive attitude, confidently closing, time management) -attended over 50 hours of advanced sales and leadership training-developed and mastered public speaking skills by leading seminars on campus attended by 15-30 students each week-relocated to Michigan for the summer","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Southwestern Advantage","title":"Student Manager"},{"description":"-independent contractor in direct sales of educational products-prospected and approached over 3000 families from various socio-economic backgrounds-executed all ordering, inventory, sales, accounting, presentation, and delivery of product.-personal retail sales of $8,000 in summer selling period","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Southwestern Advantage","title":"First Year Salesperson"}],"url":"https://www.linkedin.com/company/southwestern-advantage"},{"company":"The Center for Autism and Related Disorders, LLC. (CARD)","company_id":"the-center-for-autism-and-related-disorders-inc--card-","location":"Greater New Orleans Area","positions":[{"description":"","duration":"Aug 2016 Jul 2017 1 year","duration_short":"1 year","end_date":"Jul 2017","start_date":"Aug 2016","subtitle":"The Center for Autism and Related Disorders, LLC. (CARD)","title":"Behavior Therapist"}],"url":"https://www.linkedin.com/company/the-center-for-autism-and-related-disorders-inc--card-"}]', '["“Meredith will make a great addition to any team. She is a kind and bright individual and a true team player with an exceptional work ethic. When she started as an SDR at Smartling, she saw success right away because of her strong communication and analytical skills.”","“Meredith was an absolute delight to work with. She was always in great spirits whenever in the office and was an immediate fit into Smartling\'s culture. I would be happy to work alongside her anytime.”"]'] User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to connect with potential clients and nurture qualified opportunities within B2B SaaS organizations, and today, the agent is reaching out to the user because they need to discuss a potential collaboration between My Health Connection, Inc. and Unqork in transforming the healthcare industry with no-code solutions.
### Human: Agent: ['Lisa Horiuchi', 'Prolific, full-time writer and editor with MFA from UC Irvine and MBA from the Marshall School at USC. Work appearing or placing in Ploughshares, Conjunctions, the Academy Nicholl Fellowship, American Zoetrope, and elsewhere.', 'Writer and Editor, MFA \| MBA', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2016","subtitle":"Freelance","title":"Screenwriter, Author, Editor"}],"url":""},{"company":"Nimrod International Journal","company_id":null,"location":"University of Tulsa","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Nimrod International Journal","title":"Editorial Board"}],"url":""},{"company":"Kibin","company_id":"kibin-inc.","location":"","positions":[{"description":"Freelance editor of fiction, screenwriting, business, scientific, and academic writing Freelance editor of fiction, screenwriting, business, scientific, and academic writing","duration":"Nov 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Kibin","title":"Editor"}],"url":"https://www.linkedin.com/company/kibin-inc."},{"company":"UC Irvine","company_id":"university-of-california-irvine","location":"Irvine, California","positions":[{"description":"","duration":"Sep 2013 Sep 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2016","start_date":"Sep 2013","subtitle":"UC Irvine","title":"Instructor, Creative Writing (Beginning, Intermediate) and Rhetoric/Argumentation"}],"url":"https://www.linkedin.com/company/university-of-california-irvine"},{"company":"AeroVironment, Inc.","company_id":"aerovironment","location":"","positions":[{"description":"","duration":"2001 Sep 2013 12 years","duration_short":"12 years","end_date":"Sep 2013","start_date":"2001","subtitle":"AeroVironment, Inc.","title":"Director of Marketing and Strategic Planning"}],"url":"https://www.linkedin.com/company/aerovironment"},{"company":"ePolicy","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"ePolicy","title":"Director of Marketing"}],"url":""},{"company":"Henkel","company_id":"henkel","location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Henkel","title":"Brand Manager"}],"url":"https://www.linkedin.com/company/henkel"},{"company":"Mattel Inc.","company_id":"mattel","location":"","positions":[{"description":"","duration":"1995 1998 3 years","duration_short":"3 years","end_date":"1998","start_date":"1995","subtitle":"Mattel Inc.","title":"Associate Product Manager"}],"url":"https://www.linkedin.com/company/mattel"}]', '["Brad Juhasz “Lisa is a juggernaut. With an incredibly broad skill set and the drive to take on anything to make the team successful, she is an irreplaceable asset and great at managing up, down and across the organization. She is highly organized and and detail oriented, effective at both the strategic and tactical levels and most importantly she delivers on promises and expectations. I have the highest respect for her abilities and would work with her again given the opportunity.”","Steven Gitlin “I have worked with Lisa for seven years, across two organizations. Her professionalism, creativity and marketing acumen place her among the most capable individuals I have had the pleasure to work with. Lisa can dive deeply into the creative aspects of Marketing while staying grounded in the business, maintaining a constant focus on the objectives driving business strategy and tactics. Her strong ability to manage both the qualitative and quantitative dimensions of Marketing and general management enable her to contribute broadly and at a consistently high level. She adds value to nearly every interaction with a formidable intellect and work ethic. In addition to her professional skills and qualities, Lisa is an exemplary human being. Her moral compass stays true regardless of the tempests that may churn around her. People enjoy working with Lisa, and appreciate her numerous contributions to the work environment. I am pleased to consider Lisa a colleague and friend, and recommend her without reservation.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to manage a high-caliber sales organization, and today the user is reaching out to the agent because they need assistance with developing and leading their own sales team within a high-growth tech startup.
### Human: Agent: ['Ed McLaurin', 'The marketing world has evolved into the digital age. Just a few years ago, several marketing roles and trends didn’t exist. Digital marketers are currently being sought by companies throughout various industries to help grow their digital presence and brand awareness.Using the guidelines of direct marketing and harnessing the power of the new, digital media, I help companies build quality customer engagement and encourage personal dialogue backed by real-time analytics.', 'Web Operations Manager @Korn Ferry', 'Korn Ferry', '[{"company":"Korn Ferry","company_id":"kornferry","industry":"Business Consulting and Services","location":"Century City, CA","positions":[{"description":"At Korn Ferry I oversee the company’s online digital assets and ongoing development for various internal and external websites. I serve as the key point of contact between the firm’s Marketing and IT groups. I help manage outside vendors for website enhancement/redesign projects, in accordance with the firm’s technology guidelines. I also generate reports on website performance and provide real-time analytics for all online websites to our global marketing team. I help our team devise and execute social media strategies across various platforms including LinkedIn, Twitter, Facebook and YouTube. I also work closely with the Demand Gen team on creating ideas to generate leads. I help with the strategy and execution of various digital marketing campaigns and implement ways to improve SEO.","duration":"2012 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2012","subtitle":"Korn Ferry","title":"Web Operations Manager"}],"url":"https://www.linkedin.com/company/kornferry"},{"company":"BioHorizon Medical, Inc.","company_id":"biohorizon-medical-inc-","location":"El Segundo, CA","positions":[{"description":"With BioHorizon Medical, I managed the remaking of the company’s dynamic and ecommerce websites. I managed outside vendors, web-designers, SEO experts, graphic designers, content writers, and photographers. I also received 2 years training in Search Engine Optimization (SEO), Search Engine Marketing (SEM), and Social Media Marketing through Google Online Courses. I had 3 years experience using Google Adwords, Google Analytics and Google Merchant. I received knowledge of Microsoft Dot Net, Photoshop, Dream Weaver, Mac platforms, I-Web, Microsoft Office, JavaScript, Adobe Creative Suite, and HTML coding. I also served as the office IT support. I oversaw web content & developed Email Marketing campaigns using Constant Contact and increased the company’s profits by more than 15% through various marketing efforts.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"BioHorizon Medical, Inc.","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/biohorizon-medical-inc-"},{"company":"CohnReznick LLP","company_id":"cohnreznick-llp","location":"Bethesda, MD","positions":[{"description":"At CohnReznick (Reznick Group) I helped to manage the funding of more than 20,000 applicants who received Federal grant money to rebuild their homes and lives after Hurricanes Katrina, Rita, Ike, and Gustav. I developed and wrote policy and procedure manuals for company compliance.I created data analysis and reporting tools using Microsoft excel and access. I received specialized experience using and creating Excel formulas and graphs.I managed Sql server data and served as the office IT support.I managed a team of more than 10. I also worked directly with Attorneys, Accountants, Government Officials, and other Project Managers.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"CohnReznick LLP","title":"Team Lead"}],"url":"https://www.linkedin.com/company/cohnreznick-llp"},{"company":"Acosta Sales & Marketing","company_id":"acosta","location":"Dallas/Fort Worth Area","positions":[{"description":"With Acosta Sales & Marketing, I traveled to various pharmacies throughout the Southern region of the U.S. to perform audits and ensure that OSHA safety and HIPAA procedures were being followed. I received field experience including heavy traveling using a company car, company lodging, and completing detailed expense reports. I also managed several popular brands including; Pediasure, Gerber, Nature Made, and Olay. With Acosta Sales & Marketing, I traveled to various pharmacies throughout the Southern region of the U.S. to perform audits and ensure that OSHA safety and HIPAA procedures were being followed. I received field experience including heavy traveling using a company car, company lodging, and completing detailed expense reports. I also managed several popular brands including; Pediasure, Gerber, Nature Made, and Olay.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Acosta Sales & Marketing","title":"Pharmaceutical Auditor and Marketing Representative"}],"url":"https://www.linkedin.com/company/acosta"}]', '["Craig Beebe, CISA, CFE, PMP “I had the pleasure of having Ed on my team at the beginning of his career. Ed is a person that a manager dreams about hiring. He is naturally curious about how things work and looks for ways to make them better. An organization that values team members with high personal integrity and a welcoming personality with colleagues and customers will improve their corporate culture by adding Ed McLaurin.”","Julian J. “Strength of character is the phrase that comes to mind when I think about Ed I\'ve had the pleasure of knowing Ed for 6 months, during which I worked for him on various marketing tasks and projects. Above all, I was impressed with Ed\'s ability to tackle challenging long-term projects and stay focused from beginning to end. And, of course, his strong sense of character shows in his work and interactions with others. Edward would be a true asset for any positions requiring steadfast focus and comes with my heartfelt recommendation.”"]'] User: ['Alicia Mickelsen', "A seasoned marketing and public relations executive who builds stories and defines revenue driving programs for B2B technology companies. I have consistently driven successful integrated marketing and demand generation projects across paid, earned and owned channels driving leads and supporting sales enablement. I'm also a metrics geek, and thrive on defining KPIs, optimizing campaigns and demonstrating how marketing can drive revenue.", 'Vice President of Marketing at Data Axle', 'Data Axle', '[{"company":"Data Axle","company_id":"dataaxle","industry":"Advertising Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2021","subtitle":"Data Axle","title":"Vice President of Marketing"}],"url":"https://www.linkedin.com/company/dataaxle"},{"company":"M2M - Marketers2Marketers","company_id":"marketers2marketers","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2014 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Jan 2014","subtitle":"M2M - Marketers2Marketers","title":"Co-Founder"}],"url":"https://www.linkedin.com/company/marketers2marketers"},{"company":"Linqia","company_id":"linqia","location":"San Francisco, CA","positions":[{"description":"","duration":"Nov 2018 Apr 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Apr 2021","start_date":"Nov 2018","subtitle":"Linqia","title":"Head of Marketing"}],"url":"https://www.linkedin.com/company/linqia"},{"company":"Globetrotter","company_id":"globetrotterfree","location":"","positions":[{"description":"","duration":"Dec 2017 Jul 2018 8 months","duration_short":"8 months","end_date":"Jul 2018","start_date":"Dec 2017","subtitle":"Globetrotter","title":"World Traveler"}],"url":"https://www.linkedin.com/company/globetrotterfree"},{"company":"Rocket Fuel Inc.","company_id":"rocket-fuel-inc-","location":null,"positions":[{"description":"","duration":"Sep 2016 Dec 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2017","start_date":"Sep 2016","subtitle":"Rocket Fuel Inc.","title":"Director, Performance Marketing"},{"description":"","duration":"Nov 2014 Sep 2016 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2016","start_date":"Nov 2014","subtitle":"Rocket Fuel Inc.","title":"Director, Integrated Marketing"}],"url":"https://www.linkedin.com/company/rocket-fuel-inc-"},{"company":"[x+1]","company_id":"x-1","location":"New York, NY","positions":[{"description":"","duration":"Jun 2014 Nov 2014 6 months","duration_short":"6 months","end_date":"Nov 2014","start_date":"Jun 2014","subtitle":"[x+1]","title":"Senior Marketing Manager"}],"url":"https://www.linkedin.com/company/x-1"},{"company":"F Sharp","company_id":"f-sharp","location":"New York, NY","positions":[{"description":"","duration":"Jul 2012 May 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2014","start_date":"Jul 2012","subtitle":"F Sharp","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/f-sharp"},{"company":"Breakaway Communications","company_id":"breakaway-communications","location":null,"positions":[{"description":"","duration":"Apr 2009 Jul 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2012","start_date":"Apr 2009","subtitle":"Breakaway Communications","title":"Account Manager"},{"description":"","duration":"May 2004 Apr 2009 5 years","duration_short":"5 years","end_date":"Apr 2009","start_date":"May 2004","subtitle":"Breakaway Communications","title":"Senior Account Executive, Account Executive, AAE"}],"url":"https://www.linkedin.com/company/breakaway-communications"},{"company":"ESP-Disk","company_id":"esp","location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"ESP-Disk","title":"Manager"}],"url":"https://www.linkedin.com/company/esp"},{"company":"Clear Channel Communications","company_id":"clearchannelinternational","location":"","positions":[{"description":"","duration":"2000 2000 less than a year","duration_short":"less than a year","end_date":"2000","start_date":"2000","subtitle":"Clear Channel Communications","title":"Intern"}],"url":"https://www.linkedin.com/company/clearchannelinternational"}]', '["Ian Dailey “I worked closely with Alicia across a number of product launches at Rocket Fuel and I found her to be a natural marketing leader who combines creative flair, \\"get it done\\" executional rigor, and a KPI-driven focus. Alicia was seen by colleagues and company executives as someone who could drive multiple projects through to success, even during unpredictable and sometimes tumultuous times. Always determined to advance Rocket Fuel\'s reputation and revenue, Alicia proved her value to the company time and again as an authoritative voice in the marketing organization. I\'m confident that any company would come to realize this if they were lucky enough to have Alicia on their team. ”","Sophie Light-Wilkinson “As head of marketing for the EMEA market, I was accustomed to running projects and campaigns independently from the US until Alicia joined the team as head of integrated marketing. After we worked closely together to build global campaigns or bring initiatives and campaigns that were running in the US into selected markets in Europe. Alicia understood our need to customise and localise content for our markets and she was willing to partner with anyone on my team to strategise around the content, design new global campaigns, and measure our overall success. I enjoyed working with Alicia because she\'s a smart, collaborative, results driven marketer that oversaw multiple projects and was a great partner to the EMEA organisation. I would relish the opportunity to work with her again. ”"]']### Assistant: The agent's job is to help companies build quality customer engagement and encourage personal dialogue backed by real-time analytics, and today the agent is reaching out to the user because they need to discuss potential collaboration on a digital marketing campaign for a B2B technology company.
### Human: Agent: ['Don Ariyakumar', 'I am very passionate about being part of an ecosystem where technological innovations are used for advancing patient outcomes. My expertise in healthcare spans across the lab to market in product innovation, sales, and marketing. My focus is to deliver leadership in business transformation through understanding the market needs and help organizations develop products that are relevant and transformative. I spread positive energy to everyone I encounter while enjoying what I do.', 'Healthcare Executive, Product Marketing & Business Development in Diagnostics. EMBA candidate IE Business school', 'Hamamatsu', '[{"company":"Hamamatsu","company_id":"hamamatsu","industry":"Semiconductor Manufacturing","location":"Portland, Oregon, United States","positions":[{"description":"Manages product marketing and partner development activities. Manages product marketing and partner development activities.","duration":"Oct 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Hamamatsu","title":"Product Manager, Americas (Marketing)"}],"url":"https://www.linkedin.com/company/hamamatsu"},{"company":"PATH","company_id":"path","location":"Seattle, Washington, United States & Portland, Oregon, United States","positions":[{"description":"Led product marketing and commercialization activities for a wide array of diagnostic solutions and products from initial development to market adoption in emerging markets. Led product marketing and commercialization activities for a wide array of diagnostic solutions and products from initial development to market adoption in emerging markets.","duration":"Jul 2018 Sep 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2019","start_date":"Jul 2018","subtitle":"PATH","title":"Global Product Manager (Commercialization Officer)"}],"url":"https://www.linkedin.com/company/path"},{"company":"Philips","company_id":"philips","location":"Portland, Oregon, United States","positions":[{"description":"Created relationships with KOL in the industry to promote computational pathology adoption in North America. Involved in pre and post sales activities as subject matter expert, working with customers across pharmaceutical companies, Academic Medical Centers, CROs and reference laboratories to assess and provide the best solutions for implementing Philips computational pathology and Image analytics platforms. Conducted market research to target customers and grow the customer base and educate customers on disruptive technologies in healthcare. Additionally provided customer training on the softwares and managed all the accounts.","duration":"Oct 2014 Mar 2018 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2018","start_date":"Oct 2014","subtitle":"Philips","title":"Business Development Manager Computational and analytical pathology"}],"url":"https://www.linkedin.com/company/philips"},{"company":"ReproRX Inc","company_id":null,"location":"Reno, Nevada, United States","positions":[{"description":"Developed business and commercialization strategies to secure funding opportunities. Promoted the business among different biotech incubators and global pharmaceutical companies. Developed business and commercialization strategies to secure funding opportunities. Promoted the business among different biotech incubators and global pharmaceutical companies.","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"ReproRX Inc","title":"Co-Founder"}],"url":""},{"company":"STATE OF NEVADA HEALTH DIVISION","company_id":"state-of-nevada-health-division","location":"Carson City, Nevada, United States","positions":[{"description":"Delivered health program management for the Nevada Central Cancer Registry. Managed federal grants and professional staff in various projects. Developed and implemented budget and managed the budget efficiently. Directly involved in data management, and establish collaborations with stakeholders and community partners across laboratories and larger IDNs. Implemented the guideline for safe needle exchange Program in Nevada and Nevada became the 37th state in the union to legalize safe needle exchange program.","duration":"Nov 2012 Oct 2014 2 years","duration_short":"2 years","end_date":"Oct 2014","start_date":"Nov 2012","subtitle":"STATE OF NEVADA HEALTH DIVISION","title":"Director Nevada Central Cancer Registry"}],"url":"https://www.linkedin.com/company/state-of-nevada-health-division"},{"company":"University of Minnesota","company_id":"university-of-minnesota","location":"Minneapolis, Minnesota, United States","positions":[{"description":"Performed diagnostic pathological procedures for routine diagnoses of cellular abnormalities using electron microscopy procedures. I authored several SOPs and publications that were critical for the success of the laboratory. Reviewed and analyzed research data for publications and grants. Prepared and managed budget and billing as part of the laboratory management role. Managed laboratory staff and daily laboratory operations. Established external quality control audits through CDC, Laboratory response network and Robert Koch Institute within the first 2 years.","duration":"Dec 2007 Nov 2012 5 years","duration_short":"5 years","end_date":"Nov 2012","start_date":"Dec 2007","subtitle":"University of Minnesota","title":"Laboratory Manager Ultrastructure Pathology"}],"url":"https://www.linkedin.com/company/university-of-minnesota"}]', '["David Bergström, Ph.D “Don was not my direct report, but we worked closely together during the integration of PathXL and Philips Digital Pathology Solutions. Don is passionate and focused sales manager, who listens to the customer and is dedicated towards finding the best solution. He is very knowledgeable in the field of Pathology and seems to have an ability to understand and propose highly valuable solutions even in the most complex situations. He has great social skills and he will reach out to anyone that may be part of delivering the best solution to the customer. I would gladly recommend him for any similar or expanded role.”","LinkedIn User “I had to pleasure of working with Don while he was with PathXL and Philips. Don was extremely helpful with removing barriers between engineering and sales. He\'s been supportive and responsive to UCLA\'s business requirements. I look forward with working with him in the future. ”"]'] User: ['Kristen Fusilli MLT (ASCP)', "Experienced Medical Laboratory Technician with a demonstrated history of working in the hospital & health care industry. Skilled in Analytical Skills, Microsoft Word, Hematology, Teamwork, and Healthcare. Strong research professional with a Bachelor's degree focused in Clinical Laboratory Science/Medical Technology/Technologist from University of Cincinnati.", 'Medical Laboratory Technician II', 'University of Rochester Medical Center', '[{"company":"University of Rochester Medical Center","company_id":"university-of-rochester-medical-center","industry":"Hospital & Health Care","location":"Rochester, New York Area","positions":[{"description":"Analyzes patient samples using current, moderately complex laboratory methods/instrumentation. Adheres to quality control and quality assurance protocols; reports results of patient sample analysis using computer/instrument interface options. Answers telephone inquiries as needed. Performs instrument preventative maintenance as scheduled. Performs method/instrument troubleshooting","duration":"Jul 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Jul 2013","subtitle":"University of Rochester Medical Center","title":"Medical Laboratory Technician II-- Hematology & Chemistry"}],"url":"https://www.linkedin.com/company/university-of-rochester-medical-center"},{"company":"Gravesite Maintenance","company_id":null,"location":"Rochester, New York, United States","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Gravesite Maintenance","title":"Owner"}],"url":""},{"company":"Greatbatch Medical","company_id":"greatbatch-medical-an-integer-company","location":"Clarence, NY","positions":[{"description":"I worked here as a summer intern. I learned to operate the single particle electrochemical analyzer to compare the voltage of cathode materials. This required setting up the test cell, photographing and contacting the single particle, and starting the measurement software. I took the data and entered it into excel and created graphs for each test, as well as comparison graphs. I also learned some of the more routine ways to retrieve and use data from the in house data storage systems, as well as a system used in R&D to receive, handle, track, and store ‘cosmetic reject\' cells which are still usable for testing.","duration":"May 2012 Aug 2012 4 months","duration_short":"4 months","end_date":"Aug 2012","start_date":"May 2012","subtitle":"Greatbatch Medical","title":"Intern in R&D/Modeling & Analysis Department"}],"url":"https://www.linkedin.com/company/greatbatch-medical-an-integer-company"}]', '["“This summer I had the pleasure of working with Kristen during her internship at GB. I found her to be highly competent at her current level of academic training and also extremely hardworking, willing, and confident when learning and troubleshooting a difficult new subject and technique. Her personality is well suited to collaboration in a team environment, and I have no doubt she will excel in whatever career or academic path she chooses to pursue.”","“I would like to strongly recommend Kristen Fusill who is an excellent student and person. She is a diligent, hardworking and thoughtful student who I had the honor of teaching in my cGMP, Regulatory Compliance and Document Management classes. Kristen is a very capable person who will be an excellent addition to any organization. Mark Seep”"]']### Assistant: The agent's job is to deliver leadership in business transformation through understanding market needs, and today, the agent is reaching out to the user because they need to discuss a potential collaboration in advancing patient outcomes in the healthcare industry.
### Human: Agent: ['Bennett Mario', 'Motivated talent acquisition professional with experience partnering with operations and HR leaders to recruit and retain top talent across the United States. Proven track record of delivering solutions to enable sustainable business outcomes across multiple business units. Results-oriented, innovative thinker with a diverse background of creating talent solutions that increase organizational efficiency, effectiveness, performance, and profitability.', 'Talent Acquisition Partner at DLL', 'DLL', '[{"company":"DLL","company_id":"dllgroup","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"May 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"May 2021","subtitle":"DLL","title":"Talent Acquisition Partner"},{"description":"Support the daily recruitment activities of the US talent acquisition team at a global financial services organization with over 1500 employees domestically. Manage and post job ads, source for candidates, and coordinate interview scheduling and for operational, commercial, and executive leadership roles.","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"DLL","title":"Talent Acquisition & Inclusive Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/dllgroup"},{"company":"StepUp Wilmington","company_id":"stepupwilmington","location":"Wilmington, North Carolina, United States","positions":[{"description":"Provide guidance to job seekers with barriers to employment including homelessness, criminal history, and lack of access to education, at a mission driven nonprofit serving 400 individuals annually. Conduct bi-weekly, week-long employability skills training designed to educate, prepare, and empower job seekers to break the cycle of generational poverty.• Lead the implementation of an employability skills workshop for under-employed talent serving 40 individuals in the first year with new job placements resulting in 14% increase in wages.• Assist in building and maintaining over 15 employer relationships to increase job placement outcomes and ensure +80% one-year candidate retention. • Manage a caseload averaging more than 25 job seekers, conduct 1-on-1 coaching, and make job referrals resulting in 60 placements annually.• Conduct community outreach with 5 new or existing partner organizations monthly by participating in or hosting events to educate individuals or groups on our services.• Facilitate and support 22 week-long training workshops annually, averaging 10 participants per class, on topics including interviewing, resume building, and overcoming employment barriers.","duration":"May 2018 Jul 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 2020","start_date":"May 2018","subtitle":"StepUp Wilmington","title":"Employment Counselor"}],"url":"https://www.linkedin.com/company/stepupwilmington"},{"company":"Aramark","company_id":"aramark","location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"Provided generalist support for more than 10,000 associates in U.S. based Facilities Services accounts across diverse lines of business: Business & Government, Education, Healthcare, and Sports & Entertainment. Reported to HR AVP of Facilities Services with dotted line responsibilities to three HRD’s across multiple U.S. regions serving as a HR utility player.• Supported 7 new business mobilizations totaling more than 800 new employees onboarded within required start-up deadlines.• Partnered with operations managers, HR leaders, and legal counsel to investigate and resolve over 60 hotline calls regarding harassment, discrimination, managerial misconduct, wage & hour violations, and workplace violence.• Assisted accounts as needed in full cycle recruitment of hourly associates comprising of: posting jobs, sourcing, screening, interviewing and onboarding new associates.• Developed and presented trainings, both live and virtual, on workplace topics such as communication and company policies, and HR systems topics such as recruitment tools.• Reported and analyzed data showing trends in employee turnover and wages to support an account-wide market adjustment for hourly associates.","duration":"Jul 2016 Feb 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2018","start_date":"Jul 2016","subtitle":"Aramark","title":"Human Resources Specialist"}],"url":"https://www.linkedin.com/company/aramark"},{"company":"Temple University","company_id":"templeuniversity","location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"• Assisted the Associate Director of Assessment and Technology with student outreach and data collection for Temple University post-graduation surveys.• Created tables, graphs, and charts through the use of pivot tables to display university-wide graduation outcomes and highlight data trends.• Developed plans to increase survey response rate through creation of outreach emails and incentive based advertising strategy.• Analyzed, sorted, and filtered survey data to uniform standard for reporting.","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"Temple University","title":"Assessment Assistant"}],"url":"https://www.linkedin.com/company/templeuniversity"},{"company":"Teleflex Incorporated","company_id":"teleflex","location":"Wayne, Pennsylvania, United States","positions":[{"description":"• Worked independently to facilitate background investigation tracking at an international organization which provides medical devices to the world.• Tracked over 3000 employee and independent contractor consent forms and background investigation results using Excel.• Corresponded with HR Business Partners and provided up to date tracking list to ensure background investigation consent forms were signed by all employees at all US locations.• Reviewed background investigation results and escalated all unsatisfactory results to HR Director of Global Operations.• Ensured background investigation results were filed confidentially and according to company procedures.","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Teleflex Incorporated","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/teleflex"},{"company":"Resources for Human Development","company_id":"resources-for-human-development","location":"Philadelphia, Pennsylvania, United States","positions":[{"description":"• Developed, presented, and distributed corporate-wide Excel-based turnover reports to CEO and Hub management at a nationwide, non-profit, human services organization.• Created job postings, reviewed resumes; tracked applicant data using BalanceTRAK.• Enhanced working knowledge of AAP, HR policies, and decision making regarding HR department restructure by participating in meeting with Director of HR.• Led individual check-in meetings with 10 interns to ensure job satisfaction; participated in Internship Committee Meetings.• Coordinated weekly Lunch & Learn meetings for interns, including internal speaker recruitment.","duration":"Feb 2015 Apr 2015 3 months","duration_short":"3 months","end_date":"Apr 2015","start_date":"Feb 2015","subtitle":"Resources for Human Development","title":"Human Resources Intern"}],"url":"https://www.linkedin.com/company/resources-for-human-development"}]', '["Ally Thornton, PHR “Bennett is someone you want on your team. He thinks critically, communicates clearly, and always considers people. Set goals with Bennett and it happens. He\'s willing to do what it takes to get the job done and does it without hesitation. Bennett demonstrates the work ethic, business acumen, and emotional intelligence of a leader. ”","Melanie Curry “Bennett was a model employee. He was efficient and never missed a deadline. Several areas that he added value to my team were assisting with joint commission audits of employee files, high volume hiring hourly associates and the new business acquisition process which included: benefit enrollment meetings, new hire onboarding, employee engagement, and reporting/tracking data. Bennett also was a trusted HR advisor to many of our employees who would call to seek direction or advice. He was easy to work with, friendly, professional, and takes on projects without hesitation. ”"]'] User: ['Kim Cranston', 'Extensive experience in the electrical distribution industry that includes: All aspects of operations, from entry level to Operations Management. Past positions include: Corporate Accounts Payable, Inventory Management, Operations Management. Additional inventory and team management experience with American Inventory Company.', 'Inside Sales', 'DistribuDoors', '[{"company":"DistribuDoors","company_id":"distribudoors","industry":"Retail","location":"United States","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"DistribuDoors","title":"Inside Sales Associate"}],"url":"https://www.linkedin.com/company/distribudoors"},{"company":"AAPC","company_id":"aapc","location":"Tacoma","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"AAPC","title":"Student"}],"url":"https://www.linkedin.com/company/aapc"},{"company":"North Coast Electric Company","company_id":null,"location":"Seattle","positions":[{"description":"Manage Seattle Operations Team and daily operations functions of the Seattle Service Center as well as supervisory components of some warehouse staff in regards to inventory control. Manage Seattle Operations Team and daily operations functions of the Seattle Service Center as well as supervisory components of some warehouse staff in regards to inventory control.","duration":"Oct 2015 Aug 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2020","start_date":"Oct 2015","subtitle":"North Coast Electric Company","title":"Seattle Operations Manager"}],"url":""},{"company":"Amercian Inventory Company","company_id":null,"location":"Seattle","positions":[{"description":"Managed team of auditors for retail inventory assignments throughout Washington State and Alaska. Managed team of auditors for retail inventory assignments throughout Washington State and Alaska.","duration":"Jul 2005 Mar 2020 14 years 9 months","duration_short":"14 years 9 months","end_date":"Mar 2020","start_date":"Jul 2005","subtitle":"Amercian Inventory Company","title":"Auditing Supervisor"}],"url":""},{"company":"North Coast Electric Co","company_id":"north-coast-electric","location":null,"positions":[{"description":"Procurement of product both for stock and for expedited needs as well as maintenance of product lines to ensure company standard ROI.","duration":"Jun 2006 Oct 2015 9 years 5 months","duration_short":"9 years 5 months","end_date":"Oct 2015","start_date":"Jun 2006","subtitle":"North Coast Electric Co","title":"Inventory Manager"},{"description":"Corporate accounts payables for commodities.","duration":"Jan 1996 Jun 2006 10 years 6 months","duration_short":"10 years 6 months","end_date":"Jun 2006","start_date":"Jan 1996","subtitle":"North Coast Electric","title":"Accounts Payable Associate"},{"description":"Floater for the Seattle Operations Team and assistant to Operations Manager.","duration":"Jul 1990 Jan 1996 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jan 1996","start_date":"Jul 1990","subtitle":"North Coast Electric","title":"Operations Assistant"}],"url":"https://www.linkedin.com/company/north-coast-electric"}]', '["Sue Banks “Kim exemplifies an owner\'s best asset. She is hard working, dependable, and eager to help in any way needed. She has been a supervisor for us for many years now, and we trust her to make sound decisions and represent us in a positive way both to our clients and to our staff. ”","Shirley Yamamoto “Extremely helpful & knowledgable in every aspect of her job over the many years I have worked with her”"]']### Assistant: The agent's job is to recruit and retain top talent across the United States, and today the user is reaching out to the agent because they need assistance in finding suitable candidates for their inside sales positions at DistribuDoors.
### Human: Agent: ['Madelyn Crawford', "Specialties include volunteer management and organization, visual arts and art history organizations, regional history, museums--both art and history, dance, and music presenters. Enthusiastic museum educator, audience development, and membership development worker.Excel at management of small museums and small yet high credibility performing arts organizations (Abhinaya Dance Company). Have worked in arts' public benefit organizations and small municipalities in Silicon Valley.", 'Career Advisor at work2future Foundation', 'work2future Foundation', '[{"company":"work2future Foundation","company_id":null,"location":"","positions":[{"description":"I work with clients to help them develop their individual employment plans or to develop their training and employment plan.","duration":"May 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"May 2014","subtitle":"work2future Foundation","title":"Career Advisor"}],"url":""}]', '["“I worked most closely with Madelyn Crawford through San Jose Museum of Art\'s Committee for Community Involvement. I researched similar and different audience development efforts at a variety of museums. Madelyn supported my efforts and served on the committee as one of the staff liaisons. She provided consistency and continuity as well as enthusiasm. I also knew Madelyn as a teacher of adults and as a docent trainer. She really enjoys working with a wide variety of people and is an asset to a volunteer program.”","“Madelyn provided patient and tenacious leadership in her role as Membership Manager at San Jose Jazz. She successfully motivated volunteers to meet and plan the growth of the organization over many years. She was optimistic and focused in pursuit of her goals even when volunteers were not always available. She regularly achieved great volunteer turnout for fund raising events. I happily recommend her.”"]'] User: ['Erica Fox', 'I am an experienced and dedicated business professional with over 12+ years of Enterprise and SMB sales experience. While I am proud of my accomplishments and recognition for consistent top performance, I recognize that this success would not be possible without the meaningful relationships I have built with colleagues, cross-functional partners, leadership and clients along the way. I am grateful for the opportunity I now have to apply my knowledge and experience into roles where I can help support and enable others to reach their full career potential. As a former dancer and avid yogi, in my spare time you can typically find me on my yoga mat or learning choreography at one of the many SF dance studios. I also enjoy experimenting in the kitchen, getting outside and exploring the Bay Area, as well as traveling internationally whenever I have the chance!', 'Sales Enablement', 'Zuora', '[{"company":"Zuora","company_id":"zuora","industry":"Software Development","location":"San Francisco Bay Area","positions":[{"description":"Responsible for the development and continuous improvement of Zuora\'s global sales onboarding program + bootcamps. Facilitate workshops around skills, methodologies, and processes for new hires and experienced field personnel. Manage and develop Learning Management System content and training deliverables. Collaborate with and act as a key member of the sales leadership team to provide direct input and coaching for improvement. Responsible for the development and continuous improvement of Zuora\'s global sales onboarding program + bootcamps. Facilitate workshops around skills, methodologies, and processes for new hires and experienced field personnel. Manage and develop Learning Management System content and training deliverables. Collaborate with and act as a key member of the sales leadership team to provide direct input and coaching for improvement.","duration":"Nov 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Zuora","title":"Manager, Global Field Effectiveness"}],"url":"https://www.linkedin.com/company/zuora"},{"company":"Medallia","company_id":"medallia-inc.","location":"San Francisco Bay Area","positions":[{"description":"During an exciting time of accelerated growth and preparation for IPO, I joined Medallia\'s Sales Enablement team to assist with Product & Solution training. I analyzed new and old sales methodology + deployment materials to ensure there were no gaps or missing resources preventing the field from creating new opportunities. I also collaborated with subject matter experts to develop a standardized playbook template/design layout that was better aligned to video/eLearning and helped to address the variety of ways in which people learn.","duration":"May 2018 Jul 2018 3 months","duration_short":"3 months","end_date":"Jul 2018","start_date":"May 2018","subtitle":"Medallia","title":"Sales Enablement (Contract)"}],"url":"https://www.linkedin.com/company/medallia-inc."},{"company":"LinkedIn","company_id":"linkedin","location":null,"positions":[{"description":"Partnered closely with HR/Talent Acquisition Teams within the Mid-Market & Enterprise space. Consulted with key decision makers and Senior Executives on overall business strategy. Ensured maximum return on LinkedIn investment, consulted on employer brand (talent brand), and effective recruitment strategies. o Sold over $532,511 on a quota of $458,500, accomplishing 116% of Q1 plan (2017 Performance)o Sold over $2.62M on a quota of $2.61M, accomplishing 100% of plan (2016 Performance)Sales Leadership and Mentorship:- Co-chaired LinkedIn’s Mid Market-Enterprise new hire on-boarding team for the West Coast- Coached and provided mentorship to new hires on fundamental sales tactics such as Discovery, Selling Pilots, Sales-call preparation, and general workflow organization - Created and distributed customized sales materials such as email templates, presentation slides, discovery questions and more - Built a framework for monthly learning sessions to provide ongoing skill-set development- Exhibited strong cross functional collaboration with team partners, served as a voice to Senior Leadership and participated in several internal pilot projects to provide feedback on newly developed sales tools","duration":"Jan 2016 Apr 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2017","start_date":"Jan 2016","subtitle":"LinkedIn","title":"Enterprise Relationship Manager"},{"description":"Partnered closely with LinkedIn\'s corporate clients within the Small Business & Mid-Market space. Educated customers on the benefits and value of LinkedIn. Served as a trusted adviser, shared insights and continually sought out opportunities for growth to make our customers as strong and successful as possible.o Sold over $2.22M on a quota of $2.16M, accomplishing 104% of plan","duration":"Dec 2014 Dec 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2015","start_date":"Dec 2014","subtitle":"LinkedIn","title":"Senior Relationship Manager"},{"description":"Partnered closely with LinkedIn\'s corporate clients within the Small Business space. Helped Talent Acquisition professionals leverage the LinkedIn platform to build their employment brands and find, recruit & hire the best talent for their organizations.o Sold over $1.2M on a quota of $1.185M, accomplishing 101% of plan","duration":"Jul 2014 Dec 2014 6 months","duration_short":"6 months","end_date":"Dec 2014","start_date":"Jul 2014","subtitle":"LinkedIn","title":"Relationship Manager"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"ADP","company_id":"adp","location":"","positions":[{"description":"Top performing outside sales representative responsible for establishing relationships with Bay Area accounting firms, growing existing client relationships and bringing on new accounts. Consulted with key decision makers to assess their small business needs and present ADP’s online platform (SaaS). Key areas addressed included payroll, tax filing, human resources, 401k, health benefits, workers compensation insurance, and PEO.o Sold $322.4K on a quota of $215K, accomplishing 153% of plan (2014 President\'s Club Qualifier)o Sold $216.2K on a quota of $129K, accomplishing 166% of plan (2012 President\'s Club Qualifier)Sales Leadership and Mentorship:- Selected by Executive team to attend ADP Senior Management Training - Championed Power Messaging POV pitch & roll-out to the team- Led Regional Trainings on “How to Run an Initial Accountant Visit”, Ran weekly regional practice sessions and regularly presented best practices during team meetings - Completed formal one-on-one mentorships to newly hired sales team members","duration":"Aug 2010 Jun 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2014","start_date":"Aug 2010","subtitle":"ADP","title":"Senior District Manager"}],"url":"https://www.linkedin.com/company/adp"},{"company":"Barbara Bella & Associates for Harper\'s Bazaar Magazine","company_id":"harper%27s-bazaar","location":"","positions":[{"description":"Led Northwest Territory as primary advertising sales contact for Harper’s Bazaar Magazine across all verticals. Established relationships with key decision makers from relevant brands. Created uniquely integrated print & digital proposals with customized media opportunities for agencies and clients via in-person board-room presentations.• Won Microsoft Bing and Tart Collections as brand new accounts for Harper\'s Bazaar Magazine Led Northwest Territory as primary advertising sales contact for Harper’s Bazaar Magazine across all verticals. Established relationships with key decision makers from relevant brands. Created uniquely integrated print & digital proposals with customized media opportunities for agencies and clients via in-person board-room presentations.• Won Microsoft Bing and Tart Collections as brand new accounts for Harper\'s Bazaar Magazine","duration":"Nov 2008 Jan 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2010","start_date":"Nov 2008","subtitle":"Barbara Bella & Associates for Harper\'s Bazaar Magazine","title":"Northwest Ad Sales Manager"}],"url":"https://www.linkedin.com/company/harper%27s-bazaar"},{"company":"iCrossing","company_id":"icrossing","location":"","positions":[{"description":"Managed daily account and budget activity on eight paid search marketing accounts including Williams Sonoma and Pottery Barn. Interacted directly with clients to analyze strategic opportunities, increase return on investment and report on campaign progress. Managed daily account and budget activity on eight paid search marketing accounts including Williams Sonoma and Pottery Barn. Interacted directly with clients to analyze strategic opportunities, increase return on investment and report on campaign progress.","duration":"Apr 2008 Nov 2008 8 months","duration_short":"8 months","end_date":"Nov 2008","start_date":"Apr 2008","subtitle":"iCrossing","title":"Associate Media Manager"}],"url":"https://www.linkedin.com/company/icrossing"},{"company":"Conde Nast","company_id":"conde-nast","location":"","positions":[{"description":"Supported print account management team and digital sales director in “2007’s Launch of the Year” (MIN Mag) of Condé Nast Portfolio and Portfolio.com. Completed requests for proposals, prepared competitive reports, forecasted advertising sales, handled monthly complimentary magazine mailing and tracked insertion orders, editorial credits, ad materials and promotions. Managed client database and served as liaison between agency, clients, and magazine.• Contributed to team’s revenue increase from $0 - $1,001,143 over 10 months and just 4 issues","duration":"Aug 2006 Apr 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2008","start_date":"Aug 2006","subtitle":"Conde Nast","title":"Ad Sales Coordinator"}],"url":"https://www.linkedin.com/company/conde-nast"}]', '["Herb Ferrette, II “Erica Fox from our initial meeting was thoughtful, attentive and a problem solver. Erica made it apparent that my small business will share the same level of care and priority as the larger companies under her watch. Most importantly she provided payroll and tax filing solutions that were cost effective for the bottom line. I highly recommend Erica Fox with ADP.”","James Argo “Erica is a great person for me to refer to for Payroll and other related employee Tax issues. She is energetic, very well versed in the needs and concerns of business operators and owners and she is highly proactive. I never feel like I am being put through a system. I have been in business since 1984 so I have seen a lot of businesses cross my desk. I recommend her without hesitation.”"]']### Assistant: The agent's job is to provide career advice and guidance. Today, the agent is reaching out to the user to discuss potential opportunities in the arts industry and how the user's sales and business skills can be applied in that field.
### Human: Agent: ['Shashi Bhushan Prasad', "✈️👨🏻\u200d✈️🛸🪂👨\u200d🎓💉🙏🏻 Responsibility Is A Serious Business, It's Not Supposed To Be Taken For Grant! 🤝 1.3KA Young 23-Year-Old BIHARI Born In Small Town Middle-Class Family, I Finished High School & Graduated In English In Champaran Bettiah Bihar India, We Generally Study Dr. Or Er; But Now It's So Common Profession & For The God Sake I Can't Do That, I Do Need Respect & Pride For My Family As Well As Society By Becoming A Pilot That Was Only One Option I Had, Than Later In 2018, I Moved To USA To Pursue My Pilot License & Now I'm Working At GlobalX Airlines.💡- I Hate Gyan \| ⏳ बहुत कम है। An Open 📖 \| Ziddi As 🔥 \| Down To 🌍 \| जय छठी मईया 🌞\| 🎯🔜 ✈️ PILOT LICENSE (IFR)🔜 👨\u200d🏫 GROUND INSTRUCTOR (AGI)🔜 🛫 AIRCRAFT DISPATCHER (ADX)✅ 💉 PHLEBOTOMIST (CPT)🔜 🎓PG MASTER OF TOURISM & TRAVEL (MTTM)🛫 OCC GROUND COORDINATORAs A Rookie; It Will Help Me To Stay Connected With Aviation Learn How The Airlines Industry Operates. A Big Thank You So Much, Sir Mr. Joel Harreld & CEO, Mr. Ed, 🙏🏻 ✈️ PILOT LICENSECurrently, I Am Private Pilot Continuing My IFR Ratings Training. I Will Not Stop & I’m Working On It. A Pilot Journey Is A Way Longer Trust Me. It's Not A Cup Of Cake Have Lots Of Ups & Downs. So Have Patience! ✌️ 💉 PHLEBOTOMY TECHNICIAN PLAN-B, (Ex-OneBlood) Hospitals Are 24X7 Services. I Do Have A Phlebotomy Certificate. A Skill That Gives You Blessings, Hopes, Prays, And Lots Of Love. We; Phlebotomists, Are Well Trained Please Donate Blood It Feels Good In Contribution To Save Lifes. Try It 🎗📌 I Can Forget My DOB, But I Can't Forget 17Th July Mid-Air Collision KTMB.📌 Priority To Serve Govt. Agencies, Law Enforce. & Military. JAI HIND📌 I Love The Chattered Sound Of ATC And Radio Com. Will Co, ii, Affirmative, Roger That Captain.📌 Yes, I Am Scared Of SOCIETY, TAUNTS, TOXIC PEOPLE, COMPETITION, EXAM, RESULT, TEASING, XENOPHOBIA (StopAsianHate), RAGGING & समाज (Log Kya Kahenge)📌 Full Geeky Of Bollywood Movies & Songs. It Helps To Learn A Lot.📌 Did You Notice My Social Media's Are Managed Professionally & Personally? It's By Me No PR Here!📌 I Do Believe In साम, दाम, दंड और भेद & In Maintaining Conversation Threads. Never The Naked Introduction. 📌 I Heard Rumour About Myself That People's Say, I Know More Than My Age. Hmm Hopefully📌 Member Of FAASAFETY, AIRCRAFT DISPATCH FED, TOASTMASTERS INTL, AOPA, SCIENTOLOGY MIAMI,💼 AT THE END AFTER ALL THESE STORIES & EXPERIENCES I HAVE TO BE AN ENTREPRENEUR & COMMAND MY OWN BUSINESS.📍 👶 Bettiah 🚂 Dehradun 🚂 Kota 🚂 Bhubaneswar ✈️ Miami---- 🗺", '✈️👨🏻\u200d✈️Private Pilot ● Works at Global Crossing Airlines ● Immigrant USA 🇺🇸 🏠 🇮🇳 Bettiah Bihar', 'Global Crossing Airlines', '[{"company":"Global Crossing Airlines","company_id":"global-crossing-airlines","industry":"Aviation and Aerospace Component Manufacturing","location":"Miami, Florida, United States","positions":[{"description":"✈️ 1st Operation Control Centre- Ground Coordinator Of A Brand New Stunning Airline GlobalXFlight Follower \| Gendec \| Manifest \| Phone Calls \| Ops \| Backup \| Teamwork \| Yes Or No \| Airbus 320 321 \| Coordination \| Gate Control \| Fueling \| Crew \| Communication \| Flight Updates \| Status Thank You, Mr. Joel Harreld Sir, And My CEO For Giving Me A Chance To Represent Myself At Global Crossing Airlines Team. ✈️ 1st Operation Control Centre- Ground Coordinator Of A Brand New Stunning Airline GlobalXFlight Follower \| Gendec \| Manifest \| Phone Calls \| Ops \| Backup \| Teamwork \| Yes Or No \| Airbus 320 321 \| Coordination \| Gate Control \| Fueling \| Crew \| Communication \| Flight Updates \| Status Thank You, Mr. Joel Harreld Sir, And My CEO For Giving Me A Chance To Represent Myself At Global Crossing Airlines Team.","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Global Crossing Airlines","title":"OCC Ground Coordinator"}],"url":"https://www.linkedin.com/company/global-crossing-airlines"},{"company":"OneBlood","company_id":"oneblood","location":"Kendall, Florida, United States","positions":[{"description":"💉 Worked As A Donor Services Specialist MOB, Aka The Red Bus At Parking Area. Making A Puncture In A Vein, Usually In The Arm, With A Cannula For The Purpose Of Drawing Blood As Known As Venipuncture Or Phlebotomy.Medical \| Blood \| Patients \| Injection \| Gauze \| Customer Service \| OSHA \| HIPPA \| FDA 💉 Worked As A Donor Services Specialist MOB, Aka The Red Bus At Parking Area. Making A Puncture In A Vein, Usually In The Arm, With A Cannula For The Purpose Of Drawing Blood As Known As Venipuncture Or Phlebotomy.Medical \| Blood \| Patients \| Injection \| Gauze \| Customer Service \| OSHA \| HIPPA \| FDA","duration":"Aug 2021 Aug 2021 1 month","duration_short":"1 month","end_date":"Aug 2021","start_date":"Aug 2021","subtitle":"OneBlood","title":"Donor Services Specialist"}],"url":"https://www.linkedin.com/company/oneblood"},{"company":"VHL Aircraft","company_id":null,"location":"Miami, Florida, United States","positions":[{"description":"📦 Unboxing Consignment Parts For MRO, Created Work Order For Aircrafts Especially Lockheed C-130 Hercules Parts For Repair, Overhaul & Bench Test.Unboxing \| Photography \| Create Proof \| Tearing \| Create Label \| Sorting \| Packing \| Parcel \| Warehouse \| Work Order \| Tags \| Hazmat \| ESD \| Receiving Thank You Arnold Rick, Govind Jawalkar Sir Ji 📦 Unboxing Consignment Parts For MRO, Created Work Order For Aircrafts Especially Lockheed C-130 Hercules Parts For Repair, Overhaul & Bench Test.Unboxing \| Photography \| Create Proof \| Tearing \| Create Label \| Sorting \| Packing \| Parcel \| Warehouse \| Work Order \| Tags \| Hazmat \| ESD \| Receiving Thank You Arnold Rick, Govind Jawalkar Sir Ji","duration":"Jun 2021 Aug 2021 3 months","duration_short":"3 months","end_date":"Aug 2021","start_date":"Jun 2021","subtitle":"VHL Aircraft","title":"Receiving Agent"}],"url":""}]', '["Aishwarya Raghwan “Mr Shashi Bhushan is very sound and intelligent towards his work. Well done Mr Shashi Bhushan,keep it up!!”","Vikash Kumar “You are my hero i am proud of you my dear brother ! ”"]'] User: ['Joseph Barnes', 'jbarnes@icancommunicate.com Phone: 866-386-3499 [TopLinked] Specialties: Check Cashing, Merchant Financial Services, Un-Banked and Under-Banked Banking, Bill Payment, Consumer Loans, Debit Cards, Income Tax Services, I-Tin Service, Passport Services, Merchant Services, ISO Sales Group, Consulting.', 'Managing Director at ICAN Communicate, LLC', 'ICAN Communicate, LLC', '[{"company":"ICAN Communicate, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 - Present 18 years","duration_short":"18 years","end_date":"Present","start_date":"2003","subtitle":"ICAN Communicate, LLC","title":"Managing Director"}],"url":""}]', '["Steven Burda, MBA “Great to be part of Joseph\'s trusted network! Always a pleasure to be professionally associated with a consummate professional of great caliber! Highly recommend to all others. Thank you.”","LinkedIn User “Joseph has proven to be an extreemly business and professional individual. He has high ethical, moral and business standards.”"]']### Assistant: The agent's job is to provide consulting services, and today, the agent is reaching out to the user because they need to discuss potential partnership opportunities in the financial services industry.
### Human: Agent: ['Pamela Schiele', "After 6 years in the sales and customer-service industries, I am thrilled to have founded Shop Secret Style. We are an online retailer that carries new & gently used designer couture handbags, shoes, jewelry and clothing for a fraction of the retail price. My extensive background in fashion branding, graphic design, sales, marketing, and customer service has given me the edge needed to be successful in the extremely competitive industry of internet sales.After earning eBay's Top-Rated Seller and High-Volume Seller Status in record time, Shop Secret Style's sales have skyrocketed and our reach has expanded to the international market. We are proud to share that we have made sales in 26 countries, not including the U.S., and counting. The Bottom Line: We have a passion for fashion, finding a great deal, and passing it on to others.Check us out for yourself at:www.shopsecretstyle.comMore to come...Specialties: Web Design, Brand Authentification, Print and Internet Marketing, Graphic Design, Personal Branding, Social Networking, Local Networking, Business Tax Law and Tax Compliance (tax deposit and filing deadlines), HR Compliance, Labor Laws, and The VERY BEST at Providing Superior, Unmatched Customer Service!", 'President at Shop Secret Style', 'Shop Secret Style', '[{"company":"Shop Secret Style","company_id":null,"location":"United States","positions":[{"description":"If you have a passion for fashion, but hate the outrageous prices, then look no further! We carry new & gently used designer couture handbags, shoes, jewelry, & clothing for a fraction of the retail price. At Shop Secret Style, we genuinely enjoy finding exquisite brand name designer items and offering them to our customers at top-secret, way below retail prices!We offer our items via Auction and \\"Buy It Now\\" at our eBay Store and at our Etsy Shop.www.shopsecretstyle.comThe Bottom Line: We have a passion for fashion, finding a great deal, and passing it on to our fashion loving customers.\\"Like\\" us on Facebook and visit our site often. Happy Shopping!","duration":"May 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"May 2012","subtitle":"Shop Secret Style","title":"President"}],"url":""},{"company":"Paychex, Inc.","company_id":"paychex","location":"Towson, Lutherville-Timonium, Cockeysville, and Hunt Valley, Maryland","positions":[{"description":"I partner with small to mid-sized businesses in the Greater Baltimore area to relieve them of their payroll, tax, and HR responsibilities. I personally support over 400 local businesses. While internationally, Paychex supports over 500,000 businesses, of all sizes.I also work closely with local Accounting Professionals. I share mutual clients with over 125 local accounting professionals. I work closely with them to ensure that our clients taxes are properly deposited, reconsiled, and to gaurantee that all federal, state, and local tax returns are filed according to schedule. I am so very honored and proud to work for one of the most ethical companies in the nation. I can attest to Paychex being one of the best companies to work for. When given the opportunity, Paychex will do the right thing. I sleep well at night knowing that I work for a great company and that I sell a superior product- with an amazing support system . And, I am so excited to share all of the ways Paychex saves business owners time and money. Paychex enables entrepreneurs to continue to grow their business- by giving them back their time and peace-of-mind. I don\'t feel like a typical salesperson, because I don\'t have to sell, convince, push, or corner my prospects into buying. After meeting with me and learning about Paychex, saavy business owners view a partnership with me as a safety net for their business. The transition is effortless, and the benefits are off the charts. Partner with Paychex Pam and be empowered to take back your time and peace-of-mind, so that you can focus on your passion, your business!*The views expressed in this post are my own. They have not been reviewed or approved by Paychex, Inc.","duration":"Jan 2010 May 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2012","start_date":"Jan 2010","subtitle":"Paychex, Inc.","title":"Payroll Sales Professional"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"inVentiv Health & Sanofi Aventis","company_id":"inventiv-health","location":"Greater Baltimore Area","positions":[{"description":"During my 1.5 year tenure as a Pharmaceutical & Medical Device Sales Representative for Sanofi-Aventis Pharmaceuticals, contracted through inVentiv, I was responsible for promoting Lantus, Lantus Solostar Pen (device), Apidra, Apidra Solostar Pen (device), and Ambien CR. A few of my many responsibilities included, the management of key national accounts, new product launches, territory management, hosting Physician led speaker programs, booking and conducting Lunch and Learns with 2-4 offices per week, and recruiting and coordinating CDE Education Seminars with our Certified Diabetes Educator and our high-volume physicians\' newly diagnosed Diabetes patients.During my time with Sanofi Aventis, I developed a grasp of medical terminology, anatomy and physiology, systems and disease processes, as well as managed care, the formulary system, and a familiarity of cost issues facing practitioners.In addition to my primary duties listed above, my other responsibilities included:Create and execute an effective call plan Utilize reporting tools provided to achieve territorial goals Communicate and collaborate with the pod mates and District Manager on goals Build business relationships with assigned Physicians and Certified Diabetes EducatorsUtilize customer focused selling skills in all presentations, while keeping post call notes to assist with pre-call planning Attend and participate in quarterly POA meetings Merchandising product samples and support materials for maximum impact Taking the opportunity to prospect for new business and evaluate the sales potential of existing writersDistributing samples to only licensed practitionersRemaining in compliance with the FDA\'s rules and regulations","duration":"Aug 2008 Jan 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2010","start_date":"Aug 2008","subtitle":"inVentiv Health & Sanofi Aventis","title":"Pharmaceutical & Medical Device Sales Representative"}],"url":"https://www.linkedin.com/company/inventiv-health"},{"company":"Herff Jones Inc.","company_id":null,"location":"Washington DC and Surrounding Maryland Counties, The Eastern Shore of Maryland","positions":[{"description":"I worked with grade, middle, high schools, colleges, and Universities in the Maryland and DC area. I convinced the schools to publish their yearbook with Herff Jones. I installed and trained their yearbook staff and faculty advisors on our software plug-ins and Adobe InDesign CS2/CS3 Pagemaker, and Photoshop CS2/CS3. I was responsible for servicing and upgrading all of my schools throughout the year. Finally, I renewed all of my schools each year.It was a great experience and wonderful company to work with. They gave me an education in sales and I gained so much sales experience while in my position, and I built my confidence and self-image as a professional. I highly recommend and respect Herff Jones. If I were a school administrator/ yearbook advisor I would only ever print my yearbook with Herff- and I wouldn\'t even consider working with any other printing companies.","duration":"Jul 2006 Jul 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2008","start_date":"Jul 2006","subtitle":"Herff Jones Inc.","title":"Yearbook Sales Professional/ Owner"}],"url":""}]', '["LinkedIn User “I\'ve had the pleasure of working alongside Pamela on several projects at Sanofi-aventis. Pamela is an excellent presenter, possessing the rare ability to make technical information interesting and accessible to lay persons, and doing it with passion and enthusiasm. She\'s dynamic, personable, a go-getter with an unrelenting drive to succeed. I\'ve really enjoyed working with Pam, she is always someone I could rely on- time and time again. I highly recommend Pamela in all of her endeavors. She is a great asset to any organization.”","Niran Almog, CPA “Pam Schiele is our company representative for all our payroll needs. We met with her twice in person and she was punctual and professional. She was knowledgeable about all the services paychex offers as well as the pricing structure for all desired services. We have yet to have an issue with our payroll system thanks to Pam. Lastly, Pam responds to emails very promptly, something which is crucial for a successful business person.”"]'] User: ['Tamy Lugo', "For 10 years my passion for style and fashion has given me the opportunity to help men and women of all shapes and sizes to reinvent & discover themselves with style. As an entrepreneur building my business from the ground up, I've gained the knowledge and experience to offer Marketing Services for various industries such as IT&MSP - Fashion - Beauty Services - Real Estate My goal is to help you reach your potential with a smooth and easy social media strategy focused on creating a social media presence that drives traffic to your website, builds brand awareness, and most importantly, helps you convert visitors into leads and sales.", 'Wardrobe fashion consultant, Owner of VStylist', 'ARK Solvers', '[{"company":"ARK Solvers","company_id":"ark-solvers","industry":"Computer and Network Security","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"ARK Solvers","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/ark-solvers"},{"company":"VStylist","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2009 - Present 12 years 9 months","duration_short":"12 years 9 months","end_date":"Present","start_date":"Nov 2009","subtitle":"VStylist","title":"Wardrobe Fashion Stylist, Owner"}],"url":""}]', '["Miriam Salgado “We have been working with Tamy for years in Tampa Bay area as our STYLIST for the client who book BRANDING sessions . Also we used her services of stylist for our own. We love to work with her, because she KNOWS how to bring the best image for everyone . She is super professional and I will always recommend her. THANK YOU for everything and we will love to keep working for you”","Fulei Ngangmuta “Tamy is an excellent stylist!!! She is professional and always on top of the trends. She will dress you beyond your satisfaction and goes above and beyond for her clients. She is well versed and would be an asset to anyone seeking her services!!!”"]']### Assistant: The agent's job is to offer marketing services for various industries, and today the user is reaching out to the agent because they need assistance in creating a social media strategy to drive traffic to their website and increase brand awareness for their fashion consultancy business.
### Human: Agent: ['Hattie Mourton-Vork', 'Delighted to be part of the Clean Juice Family, sharing Organic Goodness with the Community. As Owner/Operator of Clean Juice Heights I personally understand the opportunities and challenges that come with being a Franchise Partner. This gives me a unique perspective and enables me to provide the best level of service when helping others to open their stores. Clean Juice is dedicated to helping people stay "Healthy in Body and Strong in Spirit". We are the only USDA Certified Organic Juice Bar Concept in the USA and we are not stopping here, we are just getting started! Send me a message to schedule an introduction call to learn more about how you can be a part of it.', 'Owner/Operator, Clean Juice Heights', 'Clean Juice', '[{"company":"Clean Juice","company_id":"clean-juice","industry":"Food & Beverages","location":null,"positions":[{"description":"Serving our community 100% USDA Certified Organic Juice, Smoothies & Açaí bowls with LOVE!","duration":"Mar 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Clean Juice","title":"Owner, Clean Juice - Heights, Houston TX"},{"description":"","duration":"Jan 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jan 2020","subtitle":"Clean Juice","title":"Franchise Partner"}],"url":"https://www.linkedin.com/company/clean-juice"},{"company":"JLA Realty","company_id":"jla-realty","location":"The Woodlands, Texas","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Mar 2019","subtitle":"JLA Realty","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/jla-realty"},{"company":"Spencer Ogden","company_id":"spencerogden","location":"Houston, Texas Area","positions":[{"description":"Reservoir Engineering specialist; partnering Oil & Gas companies, Private Equity firms and Investment Banks to place top talent in TX/LA/OK/NM. Reservoir Engineering specialist; partnering Oil & Gas companies, Private Equity firms and Investment Banks to place top talent in TX/LA/OK/NM.","duration":"Feb 2018 Feb 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2019","start_date":"Feb 2018","subtitle":"Spencer Ogden","title":"Business Development Lead - Permanent Hires"}],"url":"https://www.linkedin.com/company/spencerogden"},{"company":"Pareto Law","company_id":"paretolaw","location":"Houston, Texas Area","positions":[{"description":"- Global Market Leaders in Sales Training and Sales Recruitment.- Owned by Randstad, the 2nd largest HR provider in the world.- Placed over 23,000 sales graduates and trained over 300,000 sales professionals worldwide.- Placed over 1,000 candidates in 14 States in the US.- Worldwide capability to deliver custom training and recruitment solutions. - Global Market Leaders in Sales Training and Sales Recruitment.- Owned by Randstad, the 2nd largest HR provider in the world.- Placed over 23,000 sales graduates and trained over 300,000 sales professionals worldwide.- Placed over 1,000 candidates in 14 States in the US.- Worldwide capability to deliver custom training and recruitment solutions.","duration":"Nov 2016 Feb 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2018","start_date":"Nov 2016","subtitle":"Pareto Law","title":"National Account Manager, USA - a Randstad company"}],"url":"https://www.linkedin.com/company/paretolaw"},{"company":"Pareto Law","company_id":"paretolaw","location":"Brighton, United Kingdom","positions":[{"description":"Joined Pareto Law (a Randstad company) as a Business Development Executive to generate new business leads and schedule meetings via cold call introductions and networking. Built up solid client base from scratch and promoted to Account Manager to maximize and strengthen relationships. Joined Pareto Law (a Randstad company) as a Business Development Executive to generate new business leads and schedule meetings via cold call introductions and networking. Built up solid client base from scratch and promoted to Account Manager to maximize and strengthen relationships.","duration":"Jan 2011 Dec 2013 3 years","duration_short":"3 years","end_date":"Dec 2013","start_date":"Jan 2011","subtitle":"Pareto Law","title":"National Account Manager, UK - Sales Training & Recruitment Agency"}],"url":"https://www.linkedin.com/company/paretolaw"}]', '["Bill Bexley “It was a pleasure to work with Hattie and the Pareto team hiring a sales staff in the US. Their techniques to qualify candidates over a demanding process and consultative approach during final selection were refreshing. I highly recommend any growing sales organization seek their services for a disruptive approach for hiring and training. You\'ll enjoy the process.”","Marc Smeed “Hattie proved herself to be the ideal partner to work with for sourcing junior sales execs as we expanded the Sentiment Metrics team. She showed patience when interpreting our exacting brief and placed genuine contenders in front of us thereby saving us time. Bottom line is Hattie \'gets it\' fast and executes quickly. From a sales perspective she is persistent in an engaging way and closes the deal. I will happily work with her again and recommend her to you.”"]'] User: ['George Greene', 'Managed Retail stores from 3M to 75M in Sales with 15-520 employees', 'Office Manager at Peoples Services, Inc.', 'Peoples Services, Inc.', '[{"company":"Peoples Services, Inc.","company_id":"peoples-services-inc-","industry":"Transportation, Logistics and Storage","location":"Akron, Ohio, United States","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Peoples Services, Inc.","title":"Office Manager"}],"url":"https://www.linkedin.com/company/peoples-services-inc-"},{"company":"Watco Companies LLC","company_id":"watcocompanies","location":"Cleveland, OH","positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Watco Companies LLC","title":"Fleet Services Supervisor"}],"url":"https://www.linkedin.com/company/watcocompanies"},{"company":"CCL Design","company_id":null,"location":"Strongsville, OH","positions":[{"description":"","duration":"Jul 2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"Jul 2017","subtitle":"CCL Design","title":"Logistics Coordinator"}],"url":""},{"company":"SpaceBound, Inc.","company_id":"spacebound-inc-","location":"","positions":[{"description":"","duration":"Oct 2011 Jun 2017 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2017","start_date":"Oct 2011","subtitle":"SpaceBound, Inc.","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/spacebound-inc-"},{"company":"Ollies Bargain Outlets","company_id":"ollies-bargain-outlets","location":"Mentor","positions":[{"description":"","duration":"Dec 2009 Jun 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2011","start_date":"Dec 2009","subtitle":"Ollies Bargain Outlets","title":"Store Manager"}],"url":"https://www.linkedin.com/company/ollies-bargain-outlets"},{"company":"Target","company_id":"target","location":"","positions":[{"description":"","duration":"Aug 2000 Oct 2009 9 years 3 months","duration_short":"9 years 3 months","end_date":"Oct 2009","start_date":"Aug 2000","subtitle":"Target","title":"Executive Team Leader Logistics"}],"url":"https://www.linkedin.com/company/target"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"","duration":"Jan 1987 Jun 2000 13 years 6 months","duration_short":"13 years 6 months","end_date":"Jun 2000","start_date":"Jan 1987","subtitle":"Wal-Mart","title":"Store Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["“George is an action driven manager who is an excellent merchant. He puts the guest first in all aspects of his job and leads a team with strong work ethic, patience, and motivation. George\'s positive attitude makes his team want to succeed and inspires others to follow him.”","“George is an upstanding individual with a great business mind and wonderful work ethic. He would be a asset to any business or team.”"]']### Assistant: The agent's job is to assist franchise partners in opening Clean Juice stores, and today the user is reaching out to the agent because they need guidance on opening their own Clean Juice store.
### Human: Agent: ['Chandrakanth Reddy V.', 'Experienced Full Stack Developer with a demonstrated history of working in the information technology and services industry. Skilled in Node.js, MongoDB, Spring Framework, and Angular. Strong engineering professional with a Master’s Degree focused in Computer and Information Sciences from Texas A&M University-Commerce.', 'Senior Software Engineer at TraceLink', 'TraceLink', '[{"company":"TraceLink","company_id":"tracelink","industry":"Computer Software","location":"Boston, Massachusetts, United States","positions":[{"description":"","duration":"Dec 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Dec 2020","subtitle":"TraceLink","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/tracelink"},{"company":"Waters Corporation","company_id":"waters","location":"Milford, Massachusetts","positions":[{"description":"","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"Waters Corporation","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/waters"},{"company":"Kronos Incorporated","company_id":"kronos","location":"Lowell, Massachusetts","positions":[{"description":"","duration":"Jan 2019 Oct 2019 10 months","duration_short":"10 months","end_date":"Oct 2019","start_date":"Jan 2019","subtitle":"Kronos Incorporated","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/kronos"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"Providence, Rhode Island Area","positions":[{"description":"","duration":"Mar 2018 Dec 2018 10 months","duration_short":"10 months","end_date":"Dec 2018","start_date":"Mar 2018","subtitle":"Fidelity Investments","title":"Software Developer"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Systrac Solutions","company_id":"systrac-solutions","location":"Hyderabad Area, India","positions":[{"description":"","duration":"May 2014 Dec 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2015","start_date":"May 2014","subtitle":"Systrac Solutions","title":"Front End Developer"}],"url":"https://www.linkedin.com/company/systrac-solutions"}]', '["Katie Krystyniak “Chandra is a very hardworking and dependable developer. During my time working with Chandra, he successfully implemented many UI components according to design specifications. His contributions were impactful to the project and to the team. He is easy to collaborate with and is very knowledgeable in front-end development. Chandra would make a valuable member to any team.”","LinkedIn User “Chandra is well liked and very good team player. His ability to work hard and solve toughest of problem is an asset to any team. I worked with him on Angular Upgrade project and his zeal to learn and to innovate really impressed me. I highly recommend him.”"]'] User: ['Liz Larkin', 'Experienced Senior Executive Assistant with a demonstrated history of working in the accounting industry. Strong administrative professional skilled in Scheduling, Travel and Event Planning, Microsoft Office, and Management.', 'Sr. Executive Assistant at EY', 'EY', '[{"company":"EY","company_id":"ernstandyoung","industry":"Accounting","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Sep 2011","subtitle":"EY","title":"Senior Executive Assistant"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"Advaya Hospitality","company_id":"advaya-hospitality","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2010 Oct 2011 1 year","duration_short":"1 year","end_date":"Oct 2011","start_date":"Nov 2010","subtitle":"Advaya Hospitality","title":"Executive Assistant/Office Manager"}],"url":"https://www.linkedin.com/company/advaya-hospitality"},{"company":"NYLO Hotels","company_id":"nylo-hotels-llc","location":"","positions":[{"description":"","duration":"Feb 2007 Nov 2010 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2010","start_date":"Feb 2007","subtitle":"NYLO Hotels","title":"Office Manager/Executive Assistant"}],"url":"https://www.linkedin.com/company/nylo-hotels-llc"},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Nov 2004 Jan 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2007","start_date":"Nov 2004","subtitle":"The Home Depot","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Design Continuum, Inc","company_id":"continuumepam","location":"","positions":[{"description":"","duration":"Nov 2002 Nov 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2004","start_date":"Nov 2002","subtitle":"Design Continuum, Inc","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/continuumepam"},{"company":"Lowery Music Publishing","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2002 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2002","start_date":"Jan 1999","subtitle":"Lowery Music Publishing","title":"Executive Assistant"}],"url":""}]', '["Emily Phillips “Liz is a supberb multi-tasker. She is adept at managing daily tasks as well as ongoing projects. She is quick on her feet and can make effective decisions on the fly. Emergencies don\'t faze her and she is always one step ahead. Her easy-going attitude makes her a joy to work with.”","Jeff Howard “Liz\'s high standard of professionalism and attention to detail was unmatched in her support of the logistics department. She consitently went above and beyond to ensure needs were met and even when work load seemed unbearable, she always met the challenge with a smile.”"]']### Assistant: The agent's job is to develop software applications, and today the user is reaching out to the agent because they need assistance in coordinating travel and event planning for an upcoming project.
### Human: Agent: ['Shashvat Sinha', '• Data & Technology Strategy, Architecture, High Performance and High Availability Systems Design and Development, Core Infrastructure and Estate build-out and management.. • Enterprise-wide Delivery and Program Management, Product Management & Strategy', 'SVP Product & Technology at CDS Global', 'CDS Global, Inc.', '[{"company":"CDS Global, Inc.","company_id":"cds-global","industry":"Outsourcing and Offshoring Consulting","location":"New York, New York, United States","positions":[{"description":"","duration":"Dec 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Dec 2021","subtitle":"CDS Global, Inc.","title":"Senior Vice President, Product & Technology"}],"url":"https://www.linkedin.com/company/cds-global"},{"company":"Barclays","company_id":"barclays-bank","location":null,"positions":[{"description":"Leading business change management and technology strategy for Model Risk at Barclays.","duration":"Jan 2016 Dec 2021 6 years","duration_short":"6 years","end_date":"Dec 2021","start_date":"Jan 2016","subtitle":"Barclays","title":"Director, Head of Change & Technology Strategy, Model Risk"},{"description":"Credit Risk, Portfolio ManagementEngineering & Infrastructure Delivery.","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"Barclays","title":"Americas Head of Portfolio Management Technology"},{"description":"Liquidity Risk ModelingLarge Regulatory Program Management","duration":"Mar 2012 Jan 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2014","start_date":"Mar 2012","subtitle":"Barclays","title":"Vice President, Treasury & Liquidity Technology"},{"description":"High Frequency Trading SystemsDirect Market Access, Low Latency, Algo Trading","duration":"Aug 2010 Mar 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2012","start_date":"Aug 2010","subtitle":"Barclays","title":"Vice President, Equities IT"}],"url":"https://www.linkedin.com/company/barclays-bank"},{"company":"Royal Bank of Scotland","company_id":"royal-bank-of-scotland","location":"New Delhi Area, India","positions":[{"description":"Program Trading TechnologyDesktop Trading UX Framework Program Trading TechnologyDesktop Trading UX Framework","duration":"Nov 2008 Aug 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2010","start_date":"Nov 2008","subtitle":"Royal Bank of Scotland","title":"Head of Application Engineering, Equities IT"}],"url":"https://www.linkedin.com/company/royal-bank-of-scotland"},{"company":"Credit Suisse","company_id":"credit-suisse","location":null,"positions":[{"description":"","duration":"Jul 2007 Nov 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2008","start_date":"Jul 2007","subtitle":"Credit Suisse","title":"Assistant Vice President, Asset Management IT"},{"description":"","duration":"Aug 2005 Jul 2007 2 years","duration_short":"2 years","end_date":"Jul 2007","start_date":"Aug 2005","subtitle":"Credit Suisse","title":"Assistant Vice President, Equities IT"}],"url":"https://www.linkedin.com/company/credit-suisse"},{"company":"Zensar Technologies","company_id":"zensar","location":"Singapore","positions":[{"description":"","duration":"May 2004 Aug 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2005","start_date":"May 2004","subtitle":"Zensar Technologies","title":"Sr. Consultant, Equities IT"}],"url":"https://www.linkedin.com/company/zensar"},{"company":"Wipro","company_id":"wipro","location":"Hyderabad, Bangalore, Helsinki, Antwerp.","positions":[{"description":"","duration":"Jul 1998 May 2004 5 years 11 months","duration_short":"5 years 11 months","end_date":"May 2004","start_date":"Jul 1998","subtitle":"Wipro","title":"Project Lead, Sr. Software Engineer"}],"url":"https://www.linkedin.com/company/wipro"}]', '["Kesh Tharma “Shashvat and I worked together for over a year. I found him to be a fast learner, able to delve into the detail when required, or to step back and take a holistic view. He provided a safe pair of hands overseeing the critical run-the-bank area. His technical background also enabled him to manage change-the-bank work effectively. He has a structured and logical approach to solving problems and planning his work. That combined with impressive communication skills enabled him to manage multiple deliveries and multiple stakeholders, both within the Business and IT, very effectively.”","Illia Pasichnyk “Shashvat is very friendly, communicative and result oriented person. During last two years he showed desire and ability to solve complex problems. He also displays good leadership skills when involved in group projects. Shashvat is very well liked and respected by both his peers and his subordinates. I believe he would be a great asset for any project or team.”"]'] User: ['Allison Duquette', 'High-energy, hands-on education technology executive with over twenty-five years of senior management responsibility in general management, enterprise technology sales, product management and marketing, product development, project management, professional services, business acquisition and integration, operations, and strategic planning for market-leading software and services organizations.', 'Retired Senior Ed-Tech Executive: Sales, Marketing, Product Management', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"Self-employed","title":"Retired"}],"url":""},{"company":"CampusLogic","company_id":"campuslogic","location":"Chandler, Arizona","positions":[{"description":"Senior executive responsible for new logo sales, customer success, and ongoing customer retention and expansion. CampusLogic\'s purpose is to \\"Help Schools Change Lives.\\" We provide critical workflow automation, AI-based advising, and analytics throughout the financial aid process via our end-to-end suite of SaaS applications. With nearly 600 colleges and universities using CampusLogic, we help schools deliver an easy, mobile, and personalized financial aid experience that helps schools enroll, engage, and retain more students.","duration":"Feb 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"CampusLogic","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/campuslogic"},{"company":"Colyar Technology Solutions","company_id":"colyar-consulting-group-inc-","location":"Scottsdale, Arizona, United States","positions":[{"description":"Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation. Colyar Technology Solutions is the industry leader in the design, development, and implementation of Child Nutrition, Food Distribution, and Compliance technology. With over 25 years of experience, Colyar serves over half the nation.","duration":"Mar 2020 Sep 2020 7 months","duration_short":"7 months","end_date":"Sep 2020","start_date":"Mar 2020","subtitle":"Colyar Technology Solutions","title":"Board Member"}],"url":"https://www.linkedin.com/company/colyar-consulting-group-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, AZ","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $100M+ and sustaining a renewal rate of >98%.","duration":"Dec 2016 Feb 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2018","start_date":"Dec 2016","subtitle":"Blackboard","title":"Vice President, Global Sales - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Think Through Learning Inc.","company_id":"think-through-learning-inc-","location":null,"positions":[{"description":"Senior executive for a rapidly growing, SaaS-based learning platform that brings together adaptive instruction, personalized learning pathways, native alignment to rigorous Common Core, state-specific and TEKS standards, and instant access to certified teachers in real-time. TTM\'s ground-breaking math intervention solution is the only platform that provides 1:1 access, for every learner, to certified math teachers. Responsible for business development, vendor partnerships, marketing, product line management, instructional content development, and live teaching support.","duration":"Jun 2014 Jun 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2016","start_date":"Jun 2014","subtitle":"Think Through Learning Inc.","title":"Executive Vice President - Business Development"},{"description":"Independent board member for an innovative, rapidly growing e-learning company committed to providing affordable online instruction and LIVE, high-quality tutoring that transforms the math achievement of underperforming students.","duration":"Aug 2012 Jun 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2014","start_date":"Aug 2012","subtitle":"Think Through Learning Inc.","title":"Board of Directors"}],"url":"https://www.linkedin.com/company/think-through-learning-inc-"},{"company":"Blackboard","company_id":"blackboard","location":"Phoenix, Arizona Area","positions":[{"description":"Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%. Senior sales/marketing executive for an operating division of Blackboard, Inc. that provides enterprise software, peripheral hardware and professional services for the post-secondary education market. Responsible for all field and inside sales activities, solutions engineering, annual software license renewals, channel partners and related marketing activities. Established track record of delivering over 100% against an annual sales target of $68MM and sustaining a renewal rate of >98%.","duration":"Nov 2010 Jun 2014 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2014","start_date":"Nov 2010","subtitle":"Blackboard","title":"VP, Global Sales & Marketing - Transact Division"}],"url":"https://www.linkedin.com/company/blackboard"},{"company":"Archipelago Learning","company_id":"archipelago-learning","location":"","positions":[{"description":"Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships. Senior marketing executive for a rapidly growing K-12 e-learning company, responsible for all facets of marketing strategy and execution, including organization and product branding, product positioning, market segmentation, marketing communciations, website devvelopment/SEO, industry event management, and strategic partnerships.","duration":"Nov 2009 Nov 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2010","start_date":"Nov 2009","subtitle":"Archipelago Learning","title":"SVP, Chief Marketing Officer"}],"url":"https://www.linkedin.com/company/archipelago-learning"},{"company":"Education Technology","company_id":null,"location":"","positions":[{"description":"Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development. Independent consulting and advisory services in the areas of: strategic planning; mergers and acquisitions; product line management; sales and marketing management; process reengineering; business development.","duration":"Oct 2008 Nov 2009 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2009","start_date":"Oct 2008","subtitle":"Education Technology","title":"Independent Consultant"}],"url":""},{"company":"MAXIMUS","company_id":"maximus","location":"","positions":[{"description":"Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations. Senior executive responsible for all facets of a enterprise administrative software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support and business operations.","duration":"Feb 2007 Sep 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2008","start_date":"Feb 2007","subtitle":"MAXIMUS","title":"President, Education Systems Division"}],"url":"https://www.linkedin.com/company/maximus"},{"company":"Spectrum K12 School Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A. Senior executive responsible for all facets of a venture-funded software and professional service business within the K-12 education market, including strategic planning, sales and channel management, marketing and product management, software engineering, professional services, customer support, business operations and M&A.","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Spectrum K12 School Solutions, Inc.","title":"President & CEO"}],"url":""},{"company":"NCS Pearson","company_id":"ncs-pearson","location":"","positions":[{"description":"Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites. Responsible for multiple K-12 administrative and instructional enterprise software product lines with $180 million in annual software license, service, and support revenues, serving 50,000+ customer sites.","duration":"Jan 2002 Jan 2003 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2003","start_date":"Jan 2002","subtitle":"NCS Pearson","title":"VP, Product Line Management & Marketing"}],"url":"https://www.linkedin.com/company/ncs-pearson"},{"company":"National Computer Systems (acquired by Pearson)","company_id":null,"location":"","positions":[{"description":"General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites. General manager for the $100MM K-12 Education Software and Services Division administrative software business unit within NCS Pearson, serving 35,000+ customer sites.","duration":"Jun 2000 Jan 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2002","start_date":"Jun 2000","subtitle":"National Computer Systems (acquired by Pearson)","title":"President, GM – K-12 Administrative Software Solutions"}],"url":""}]', '["Jay Schutte “Few people have the opportunity to report to the VP of Global Sales & Marketing who is also a coach and mentor - but I did when I worked for Allison at Blackboard Transact. Allison provided leadership for the entire organization. She was a stimulating source of creative and innovative ideas which brought out the best resources of all parties involved. Allison is very organized and very creative. She demonstrated the ability to connect people, inspire the audience and her presentation skills were amazing. Her inspiring and motivating sales updates always left you with a smile. Any employee would be lucky to have Allison as a leader. It was a pleasure to work with Allison and I hope to be able to do so again in the future. ”","Deborah Dowis Molloy “Allison was my manager as the VP of Sales at Blackboard for 2 years and during this time became an inspirational leader for me and my team. Traits that I most admire are her integrity, insight, and ability to bring together various departments to achieve the organization’s goals. Through her sincerity and candor, Allison was able to earn the respect of her team, colleagues, and company executives. These attributes were also instrumental in her ability to successfully work across functional groups. She actively sought feedback from her team and leveraged that feedback to address their concerns and achieve results. She helped cultivate enthusiasm within Blackboard Transact that in turn motivated the salesforce to strive for success and ultimately exceed our number quarter after quarter. I miss working with her and hope to have the opportunity to work with her again. ”"]']### Assistant: The agent's job is to oversee the critical run-the-bank area and manage change-the-bank work effectively, while the user is reaching out to the agent because they need assistance in strategic planning for a new educational software product line.
### Human: Agent: ['Annabella Betancourt', 'Geophysical professional and leader in the Oil and Gas industry with over 22 years of experience, successfully managing and developing interdisciplinary teams across the world in the area of petrotechnical technology for exploration and subsurface. Planning and execution of strategic and tactical activities that resulted in transformational deliveries for O&G organizations. This includes detailed understanding and analysis of workflows and the use of technology to optimize dataflows, resulting in increasing software utilization and higher throughput. Develop effective stakeholder management and communication strategies that result in positive change when adopting technology. Strong leadership skills and the ability to be a role model for others in the organization. Through long-lasting industry networks and well-known reputation, serve as an ambassador and help attract and capture new talents. Successfully launched new products and services through strong science knowledge. Ability to effectively plan and deliver projects within budget, on plan, and on schedule. Outstanding capability to deliver presentations to technical, non-technical, and executive staff.', 'Director of Programs at SEG', 'SEG', '[{"company":"SEG","company_id":"seg","industry":"Oil and Gas","location":null,"positions":[{"description":"Responsible for the effective operation of the Programs department to include Student & Early Career Programs, Professional Development, and Geoscientists Without Borders® (GWB) Program.","duration":"Mar 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Mar 2021","subtitle":"SEG","title":"Director of Programs"},{"description":"","duration":"Jan 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jan 2021","subtitle":"SEG","title":"Director Of Business Development"},{"description":"","duration":"Dec 2019 Jan 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2021","start_date":"Dec 2019","subtitle":"SEG","title":"Strategic Collaborations Manager"}],"url":"https://www.linkedin.com/company/seg"},{"company":"Halliburton","company_id":"halliburton","location":null,"positions":[{"description":"• Responsible for defining an executing a testing strategy to increase quality of Landmark Application portfolio. Increased quality, performance and stability on key applications successfully regaining market trust of 3 key major customers and leading to 4 additions to the landmark customer portfolio.• Transformed classical testing infrastructure to Cloud deployment for geoscience quality assurance department. Led QA system implementation team and coordinated related activities with the deployment DevOps and automation teams.• Doubled team productivity and shorten quality assurance cycle by 60% defining strategies to improve inter-domain knowledge transfer, quality testing portfolio, and reduction of waste.• Managed and mentored the End to End and Early adopter Program teams to implement technology change management and capture feedback that led to validation, redesign and changes to development of solutions.• Captured and optimized customer workflows to reduce bottlenecks by recognizing tool and workflow improvement opportunities spanning across multidisciplinary teams.• Developed successful partnerships with vendors and in collaboration with accounting, legal and other functional groups to generate successful contracts to supply qualified personnel to testing teams and automation projects.• Coached a multicultural and multi regional team of 160 people at different role levels and domains to provide comprehensive career development leading to Product Management, generation of internal and external presentations, and foster relationships with customer and other parts of the organization.• Designed geoscience workflows for knowledge transfer to multidisciplinary team members to deliver training and mentoring to customers adopting new technology.","duration":"Jan 2018 Jun 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2019","start_date":"Jan 2018","subtitle":"Halliburton","title":"Head of QA"},{"description":"• Responsible for defining and executing the strategy of Landmark Geophysical Solutions. Performed market and customer analysis to define areas of innovation and most impact to customers to increase technology adoption. Developed customer collaboration bringing funded development projects to the geophysical portfolio. Defined release content, development timelines and resources in collaboration with development and product managers.• Coached a multicultural and multi regional team of 5 people to provide comprehensive career development, generation of internal and external presentations, and foster relationships with customer and other parts of the organization.","duration":"Mar 2016 Dec 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2017","start_date":"Mar 2016","subtitle":"Halliburton","title":"R&D Manager - Geophysical Interpretation"},{"description":"• Design of geoscience workflows and knowledge transfer to multidisciplinary team members to deliver training and mentoring to customers adopting new technology.• Helped customer maximize petrotechical software investment by analyzing and optimizing workflows across multidisciplinary teams.• Increased market penetration by matching the company\'s technical, commercial and operational capabilities in their domain as a solution to client\'s challenges. •","duration":"Dec 2009 Mar 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"Mar 2016","start_date":"Dec 2009","subtitle":"Halliburton","title":"Functional Manager for Technology Deployment Team"},{"description":"• Increase market penetration by matching the company\'s technical, commercial and operational capabilities in their domain as a solution to client\'s challenges. • Build Business Plans that provide a comprehensive understanding of customer resource plays, economic drivers, organization, operational and technology requirements. • Support the Account Managers in Account Plans. • Develop broad and deep relationships with clients. • Manage client activities including presentations of domain specific solutions, technology or services that highlight the value proposition and helps clients easily see the link to their issue/problem. • Provide the client with continuous domain specific updates on our products/services.","duration":"Jan 2004 Nov 2009 5 years 11 months","duration_short":"5 years 11 months","end_date":"Nov 2009","start_date":"Jan 2004","subtitle":"Halliburton","title":"Solutions Sales Manager"}],"url":"https://www.linkedin.com/company/halliburton"},{"company":"Landmark","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"• Helped customer maximize petrotechical software investment by delivering high quality technical services • Experience in a multicultural, cross discipline customer environment including IOCs, NOCs and Independents O&G companies. • Development of custom workflows, training and technical presentations tailored to customer’s business needs. • Delivery of short term Velocity Analysis, Depth Conversion, Attribute Analysis consulting and mentoring project. As a result of this experience and services to a large Latin-American NOC, a previously abandoned field was reactivated and brought back to production.","duration":"2000 Dec 2003 3 years","duration_short":"3 years","end_date":"Dec 2003","start_date":"2000","subtitle":"Landmark","title":"Sr. Geoscience Consultant"}],"url":""}]', '["Lorenzo I. ““Leadership, responsibility and accountability” are the words that come to mind when I think about Annabella. I’ve had the pleasure of knowing Annabella for more than two years, during which she worked as my supervisor in the Quality Assurance team for DecisionSpace in Halliburton \| Landmark. Above all, I was impressed with Annabella’s ability to deliver projects with one goal in mind: “quality product”. In addition, of course, her sharp memory and organizational skills. Annabella would be a true asset for any positions requiring leadership capabilities with strong science and technology knowledge and comes with my heartfelt recommendation.”","Dr. James L. Etienne “Annabella is a conscientious, hard working self-starter; diligent and dedicated, she cares deeply about the customers and colleagues she works with to generate fit-for-purpose solutions. Annabella has a passion for quality and is not afraid to raise a flag if something needs to be brought to the attention of the team. I had the pleasure of directly managing Annabella while running a small team, and collaborating with her when she was responsible for a much more substantial part of the business. Above all else, I learnt that I could always rely on Annabella to get the job done, either directly, or through her effective delegation skills. She would be an asset to any team, effective as an individual contributor or in a leadership role. ”"]'] User: ['Bill Randall', 'Specialties: Environmental Assessment/Investigation/Remediation, Water Source Siting and Evaluation, Permitting, Remedial System Optimization, Property Transaction Support, Hydrogeology, Geophysics, Karst Geology, Innovative Investigation and Remediation Techniques, Regulatory Strategy/Investigation, Pre-Drill Surveys, Complaint Investigation and Mitigation, CERCLA, RCRA, Voluntary Clean-up, Brownfield site closure, etc.', 'Hydrogeologist/Geophysicist/Environmental Consultant at Randall Environmental Geoscience', 'Randall Environmental Geoscience', '[{"company":"Randall Environmental Geoscience","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Randall Environmental Geoscience","title":"Hydrogeologist/Geophysicist/Environmental Services"}],"url":""}]', '["“I worked with Bill to complete one of the toughest projects to date in my career. We had limited resources, limited time, and limited manpower. He led the efforts and created solutions and efficiencies where others thought it impossible. He always had an open door policy and would answer questions or problems with a smile.”","“Bill is someone you want to be with in a crisis, or just joking around. Bill is a team player with leadership skill and abilities and I am glad I\'ve worked with him.”"]']### Assistant: The agent's job is to lead and develop interdisciplinary teams in the Oil and Gas industry, and today, the agent is reaching out to the user because they need assistance in optimizing dataflows and improving workflows for environmental assessment and remediation projects.
### Human: Agent: ['Tara McGovern', 'Specialties: Non-Profit management and administration, organizational/program management, budgeting, grant writing, fundraising, community engagement, strategic planning, philanthropic advising, government liaison, legislative and regulatory advocacy, policy analysis.', 'Experienced Professional in Non-Profit, Public Administration, Politics and Policy', 'Connie', '[{"company":"Connie","company_id":"conniect","industry":"Information Technology and Services","location":"Farmington, Connecticut, United States","positions":[{"description":"","duration":"Jul 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Connie","title":"Program Assistant, Governance & Administration"}],"url":"https://www.linkedin.com/company/conniect"},{"company":"McGovern Consulting, LLC","company_id":null,"location":"Lyme, NH","positions":[{"description":"","duration":"Oct 2016 Nov 2021 5 years 2 months","duration_short":"5 years 2 months","end_date":"Nov 2021","start_date":"Oct 2016","subtitle":"McGovern Consulting, LLC","title":"Owner, Consultant"}],"url":""},{"company":"Upper Valley Trails Alliance","company_id":"upper-valley-trails-alliance","location":"Norwich, VT","positions":[{"description":"","duration":"Jul 2015 Sep 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2016","start_date":"Jul 2015","subtitle":"Upper Valley Trails Alliance","title":"Development Coordinator"}],"url":"https://www.linkedin.com/company/upper-valley-trails-alliance"},{"company":"Non-Profit Consultant","company_id":null,"location":"Lyme, NH","positions":[{"description":"","duration":"Jan 2010 Jul 2015 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jul 2015","start_date":"Jan 2010","subtitle":"Non-Profit Consultant","title":"Independent Consultant"}],"url":""},{"company":"The Essential Chef","company_id":"the-essential-chef","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2009 Sep 2011 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2011","start_date":"Apr 2009","subtitle":"The Essential Chef","title":"Owner"}],"url":"https://www.linkedin.com/company/the-essential-chef"},{"company":"United Contractors","company_id":"united-contractors","location":"San Francisco Bay Area","positions":[{"description":"","duration":"1999 Aug 2009 10 years","duration_short":"10 years","end_date":"Aug 2009","start_date":"1999","subtitle":"United Contractors","title":"Director of Government Relations"}],"url":"https://www.linkedin.com/company/united-contractors"},{"company":"UBEC, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1999 5 years","duration_short":"5 years","end_date":"1999","start_date":"1994","subtitle":"UBEC, Inc.","title":"Marketing Representative"}],"url":""}]', '["Mark Breslin “Through The Essential Chef Tara prepared meals for our family to assure ready, healthy and gourmet food (which we froze and used over time). Outstanding for busy professionals and a heck of a lot more economical than the \\"going-out-to-eat\\" default.”","LinkedIn User “Tara and I have interacted over the past several years on many occasions. I have found her to be detailed, thorough and helpful in many instances. She is more than willing to help you by taking additional time to assure information is correct and detailed.”"]'] User: ['Dale Ann Hammond', 'Experienced Strategic Customer Success Manager with a demonstrated history of working in the Creative, IT and services industry. Strong business development professional skilled in Management, Customer Service, Salesforce.com, Account Management and Sales.', 'Senior Strategic Customer Success Manager at Pluralsight', 'Pluralsight', '[{"company":"Pluralsight","company_id":"pluralsight","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Pluralsight","title":"Strategic Customer Success Manager"},{"description":"","duration":"Mar 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Mar 2014","subtitle":"Pluralsight","title":"Customer Success Manager - Enterprise"}],"url":"https://www.linkedin.com/company/pluralsight"},{"company":"Digital-Tutors","company_id":"digital-tutors","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Apr 2006 Mar 2014 8 years","duration_short":"8 years","end_date":"Mar 2014","start_date":"Apr 2006","subtitle":"Digital-Tutors","title":"Sales & Customer Success"}],"url":"https://www.linkedin.com/company/digital-tutors"}]', '["Laura Hawk “I worked with Dale for many years at PL Studios and Pluralsight. Dale is a rock and someone who keeps everyone around her grounded. At the same time, Dale is very encouraging and always kept us laughing. When it comes to Dale’s work, she\'s very driven and understands client needs. This is because she puts in the time to get to know who she’s working with and her customers love her. People ask for her by name because she is not only memorable but personable on a level you don’t often meet. Dale is a doer in every sense of the word. I’ve seen her do everything from cleaning up a mess she didn’t make, to organizing a surprise party, to managing a team that had no leader and needed someone with fantastic leadership ability, to running an entire division as head of operations. What a rare person to find. She is a beacon of light to all around her in every role she finds herself, big or small. Dale would be a tremendous asset for any team. I highly recommend Dale without hesitation and I wish her the very best in all her future endeavors.”","Chikomborero (Chiko) Chingaya “I worked several years for Dale Gomez and bar none she was the best manager i have ever had in my professional career. She saw potential in me early on and guided me into becoming a productive member on her team. She sets a high bar but what she expects from her team is the same standard she holds herself to. Any organization would be lucky to have Dale on their leadership team.”"]']### Assistant: The agent's job is to provide strategic customer success management, and today the user is reaching out to the agent because they need assistance with managing their non-profit organization's community engagement and fundraising efforts.
### Human: Agent: ['Timothy M. Hargrave, MBA', 'Thargrave@hcdatatel.com +1 214-282-4933 Technical Director in Systems Engineering with the ability to fuse IT goals with tactical and strategic initiatives to achieve strong, sustainable organizational growth. Demonstrated strength designing and negotiating high-value technical solutions while continuously improving the trusted IT business partner relationships. Tenacious problem solver who “sees the big picture” while maintaining focus on the details. Communicates with ease and focused clarity at the executive level. Able to distill broad business requirements to winning technical solutions. High-energy experience managing multiple large-scale projects to successful delivery simultaneously. Demonstrated technical knowledge and certifications which include CNE, CWNA/NT, CCNA/DA. Key skills include: • Staff training and mentoring, business development, member IEEE, RF and wireless technologies • Project lifecycle management, technical sales presentations, quality assurance standards, customer satisfaction/retention • Solutions development, process simplification, cost reduction/avoidance, installation/configuration Have active secret clearance. Software solution architect for International company.', 'Principal Consulting Engineer at Nokia', 'Nokia', '[{"company":"Nokia","company_id":"nokia","industry":"Telecommunications","location":"United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Oct 2020","subtitle":"Nokia","title":"Principal Consulting Engineer"}],"url":"https://www.linkedin.com/company/nokia"},{"company":"Ciena Government Solutions Inc.","company_id":"ciena","location":"Baltimore, Maryland Area","positions":[{"description":"Design networks for the US Army and Marines. Implemented internationally.Manage international projects for international clients.Engineering support for trade shows. Design networks for the US Army and Marines. Implemented internationally.Manage international projects for international clients.Engineering support for trade shows.","duration":"Jul 2016 Oct 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Oct 2020","start_date":"Jul 2016","subtitle":"Ciena Government Solutions Inc.","title":"Consulting Regional Field Systems Engineer"}],"url":"https://www.linkedin.com/company/ciena"},{"company":"Klarna","company_id":"klarna","location":"Stockholm, Sweden","positions":[{"description":"Work with Enterprise level merchants and partners on the integration design of Klarna\'s payment products. Technical lead for the integration of Klarna\'s In App product utilized for Android and IOS applications. • Work with global partners and Merchants to integrate Klarna’s payment system.• Work with the developers in the integration of Klarna Mobile payment product.• Product management process for implementing mobile payment API calls Work with Enterprise level merchants and partners on the integration design of Klarna\'s payment products. Technical lead for the integration of Klarna\'s In App product utilized for Android and IOS applications. • Work with global partners and Merchants to integrate Klarna’s payment system.• Work with the developers in the integration of Klarna Mobile payment product.• Product management process for implementing mobile payment API calls","duration":"Dec 2014 Feb 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2016","start_date":"Dec 2014","subtitle":"Klarna","title":"Solutions Engineer"}],"url":"https://www.linkedin.com/company/klarna"},{"company":"T-Mobile USA","company_id":"t-mobile","location":"MD, VA, DC","positions":[{"description":"Solutions Engineer 2 MidMarket, Enterprise, State, Local, and Federal GovernmentTechnical solutions sales for cellular based solutions to various markets and agencies in the Maryland, Virginia, and Washington DC areas.• Support Midmarket sales managers with key wins in the Taxi and Elder Care industries• Enterprise class solution sales with clients such as World Bank and T Rowe Price• Federal DoD sales with key customers such as DISA and all military branches• State and Local solution sales in VA and MD with large wins in healthcare and transportation","duration":"Feb 2013 Aug 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2014","start_date":"Feb 2013","subtitle":"T-Mobile USA","title":"SE 2"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Fujitsu Network Communications","company_id":"fujitsu-network-communications","location":"","positions":[{"description":"Technical Leader supporting all sales activities and product demonstrations. Designed wireless network systems for WiMax and Mesh product lines, and Sonet and WDM fiber products.• Manage customer field trials and RFP process for wireless and fiber applications.• Design wireless and fiber network solutions for customer base carriers.• Advise customers on issues pertaining to the use of wireless and fiber technologies.• Support all sales efforts to DoD in global theater for deployment of fiber networks. • Key sales team to all branches of the DoD and federal departments in development of fiber networks• Helped both Carrier and DoD sales managers achieve or exceed quota","duration":"Feb 2007 Jan 2013 6 years","duration_short":"6 years","end_date":"Jan 2013","start_date":"Feb 2007","subtitle":"Fujitsu Network Communications","title":"Sr. Sales Engineer"}],"url":"https://www.linkedin.com/company/fujitsu-network-communications"}]', '["Randy Dooling, MBA, “I have worked closely with Tim while at Fujitsu for sales and engineering support. Tim is a never quit individual who unselfishly worked to support the greater cause. Today, I consider Tim a great personal asset when it comes to industry knowledge and critical thinking. I\'d like to work with him again and highly recommend him for any team looking for a hard worker who brings a lot to the table.”","Bill Rinehardt “Tim is a very knowledgeable Engineer. He is great in front of customers, an expert in SONET, Ethernet, and C/DWDM. Tim always comes in prepared for customer meetings and is laser focused on meeting the customer’s needs.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to provide technical solutions and support, and today, the agent is reaching out to the user to discuss potential collaboration on integrating wireless technologies into the women's health clinic's systems.
### Human: Agent: ['Michael Lee', 'I am a design professional who is passionate about brand development through innovation and aspirational style. My experiences are diversely rooted in luxury beauty, global retail environments, high-end furniture, and prestige ceramic tabletop.', 'Executive Director, Global Visual Merchandising Shiseido Makeup', 'Shiseido', '[{"company":"Shiseido","company_id":"shiseido","industry":"Personal Care Product Manufacturing","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Shiseido","title":"Executive Director, Global Visual Merchandising, Shiseido Makeup"},{"description":"Led the Shiseido Americas group visual merchandising & store design team across all regional affiliate brands, including the Shiseido brand, Clé de Peau Beauté, Serge Lutens, Hermès Parfum, Dolce&Gabbana fragrances and Buxom.","duration":"Aug 2017 Mar 2020 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2020","start_date":"Aug 2017","subtitle":"Shiseido","title":"Executive Director, North America Group Visual Merchandising and Store Design"},{"description":"Responsible for design direction and program management in all Shiseido and Clé de Peau Beauté visual merchandising and store design initiatives for Shiseido Cosmetics America. Lead development of promotional units, permanent line testers, open-sell environments, in-store displays, brand merchandising guidelines. Provides creative direction on all US counters and store environments for Shiseido and Clé de Peau Beauté .Lead store design plans, manage production timelines, and oversee vendor installations.","duration":"Aug 2014 Jul 2017 3 years","duration_short":"3 years","end_date":"Jul 2017","start_date":"Aug 2014","subtitle":"Shiseido","title":"Director, US Visual Merchandising and Store Design"}],"url":"https://www.linkedin.com/company/shiseido"},{"company":"The Estée Lauder Companies Inc.","company_id":"the-estee-lauder-companies-inc","location":null,"positions":[{"description":"Responsible for managing the visual merchandising design team on all new product launches, permanent and launch tester units, and special event outposts for global Estee Lauder makeup. Managed seasonal updates and provided global brand visual merchandising guidance. Led visual merchandising development and mentored design team through all stages from concept to production by collaborating with marketing managers, art directors, operations, and vendor partners.","duration":"Sep 2012 May 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2014","start_date":"Sep 2012","subtitle":"The Estée Lauder Companies Inc.","title":"Director, Global Visual Merchandising Design"},{"description":"Responsible for 2D and 3D global designs of general line tester units, launch promotion tester units, and event outposts in retail environments. Managed and maintained seasonal planogram updates and visual cadences. Designed and managed the creative execution of major internal meetings and conferences.","duration":"Sep 2007 Aug 2012 5 years","duration_short":"5 years","end_date":"Aug 2012","start_date":"Sep 2007","subtitle":"The Estée Lauder Companies Inc.","title":"Associate Director, Global Visual Merchandising Design"}],"url":"https://www.linkedin.com/company/the-estee-lauder-companies-inc"},{"company":"Parsons School of Design - The New School","company_id":"parsons-school-of-design","location":"New York, New York","positions":[{"description":"SolidWorks 3D modeling instructor for both undergraduate and graduate Product Design and Design & Technology degree candidates. Created a curriculum and managed medium sized classes. Lessons and assignments were were generated to help prepare students for their mid-semester and final design projects.","duration":"Sep 2005 Jan 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Jan 2009","start_date":"Sep 2005","subtitle":"Parsons School of Design - The New School","title":"Adjunct Faculty, Product Design"}],"url":"https://www.linkedin.com/company/parsons-school-of-design"},{"company":"PTS America","company_id":"pts-america","location":"New York, New York","positions":[{"description":"Led product design projects for brand exclusive ceramic tabletop, serveware and home decor products for clients including: Crate & Barrel, Bed Bath & Beyond, Macy\'s Home, and Target. Managed projects from initial concept to production. Collaborated with client side creative teams for aesthetic direction. Implemented the use of 3D modeling and rapid prototyping to the design cycle.","duration":"Sep 2004 Sep 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2007","start_date":"Sep 2004","subtitle":"PTS America","title":"Industrial Designer, Product Development"}],"url":"https://www.linkedin.com/company/pts-america"},{"company":"Connection Newark","company_id":"connection-newark","location":"","positions":[{"description":"Assisted the creative director of a non-profit organization dedicated to using architecture and industrial design to revitalize the inner city of Newark.","duration":"Apr 2003 Jul 2003 4 months","duration_short":"4 months","end_date":"Jul 2003","start_date":"Apr 2003","subtitle":"Connection Newark","title":"Industrial Design Intern"}],"url":"https://www.linkedin.com/company/connection-newark"},{"company":"George Little Management","company_id":"george-little-management","location":"White Plains, New York","positions":[{"description":"Assisted the exhibit design director in constructing and installing booths for clients at industry trade-show events in the Jacob Javits Center.","duration":"Jan 2001 Feb 2001 2 months","duration_short":"2 months","end_date":"Feb 2001","start_date":"Jan 2001","subtitle":"George Little Management","title":"Exhibit Design Intern"}],"url":"https://www.linkedin.com/company/george-little-management"}]', '["“I have worked very closely with Michael on the same Visual Merchandising team for almost 4 years. He is enthusiastic, always willing to help and very resourceful. I have learned a great deal from Michael, especially in the 3D modeling world, but his skill set extends far beyond!”","“Michael is a consummate professional with whom I had the pleasure of working with. He is a valuable member who brings not only a strong knowledge base and critical thinking to the job but a very upbeat attitude as well. His generous spirit inspires team building, collaboration and openness that allow others to grow and be more effective in their job. It is for this and many other reasons that I recommend Michael without any hesitation.”"]'] User: ['Malyn Concina', "Experienced Formulator with a demonstrated history of working in the cosmetics industry. Skilled in Sensory Evaluation, Good Laboratory Practice (GLP), Consumer Products, Color, and Surfactants. Strong research professional with a Master's degree focused in Cosmetic Science from Fairleigh Dickinson University.", 'Manager at Shiseido Americas Innovation Center', 'Shiseido Americas Corporation', '[{"company":"Shiseido Americas Corporation","company_id":"shiseido","industry":"Personal Care Product Manufacturing","location":null,"positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Shiseido Americas Corporation","title":"Manager"},{"description":"","duration":"Mar 2016 Mar 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2018","start_date":"Mar 2016","subtitle":"Shiseido Americas Corporation","title":"Group Leader"},{"description":"","duration":"Nov 2012 Mar 2016 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2016","start_date":"Nov 2012","subtitle":"Shiseido Americas Corporation","title":"Senior Chemist"}],"url":"https://www.linkedin.com/company/shiseido"},{"company":"Barnet Products Corporation","company_id":"barnet-products-corp","location":"Englewood Cliffs, New Jersey","positions":[{"description":"","duration":"Nov 2011 Nov 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2012","start_date":"Nov 2011","subtitle":"Barnet Products Corporation","title":"Senior Chemist"}],"url":"https://www.linkedin.com/company/barnet-products-corp"},{"company":"L\'Oréal","company_id":"lor%C3%A9al","location":"Clark, New Jersey","positions":[{"description":"","duration":"Mar 2002 Oct 2011 9 years 8 months","duration_short":"9 years 8 months","end_date":"Oct 2011","start_date":"Mar 2002","subtitle":"L\'Oréal","title":"Formulation Chemist"}],"url":"https://www.linkedin.com/company/lor%C3%A9al"}]', '["“Very impressed with Malyn and her knowledge of formulating cosmetic products. But most of all like her for her BBQ skills! I highly recommend this talented chemist.”","“Marlyn is a very talented and creative Chemist ! It was a big pleassure working with her! Liliana”"]']### Assistant: The agent's job is to oversee global visual merchandising for a prestigious cosmetics company. Today, the agent is reaching out to the user because they need to collaborate on developing innovative and visually appealing packaging designs for a new line of cosmetic products.
### Human: Agent: ['Jennifer Allen', 'As Principal Designer and Vice President of Marketing, I partner closely with product and sales leadership to inform product strategy and drive top-line and bottom-line growth through online and field sales channels. My team carries responsibility across the entire spectrum, including digital and print marketing, lead generation, B2C marketing, brand management, demand generation and field marketing. I continue to play an influential role on the sales and marketing leadership teams, lead product marketing including audience segmentation, and bring the voice of the customer to inform product and go-to-market strategy. I develop compelling content that secures my clients as industry leaders. With a proven track record of success leading digital and social marketing efforts, I continue to work with clients to build their online presence in a stable and positive way. With my extensive experience in both graphic design and marketing, I am able to uniquely position my clients as industry disruptors. Working closely with CEO and department managers to help oversee internal operations, work with vendors and provide a positive interface with other leaders in the industry.', 'Chief Creative Officer at 72SOLD', '72 SOLD', '[{"company":"72 SOLD","company_id":"72sold","industry":"Real Estate","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2022","subtitle":"72 SOLD","title":"Chief Creative Officer (CCO)"},{"description":"Develop and implement Brand strategy. Conceptual development, design and implementation of marketing messages and materials. Direct marketing strategy for new and existing products. Oversee implementation - including email/text/direct mail campaigns, digital marketing, radio, television and PR. Work closely with CEO and coordinate with company sales team to facilitate meeting commercial objectives, providing appropriate tools, materials and presentations. Manage social media presence, website strategy and direct programs to improve online reputation and recognition. Work with local and national media. Provide data driven reporting and performance metrics.","duration":"Jun 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"72 SOLD","title":"Vice President Marketing"},{"description":"Work directly with the CEO to design and implement the brand for 72SOLD, including logo, word mark and all print/digital marketing pieces used by local and national agents throughout the world. Manage brand, work with media companies to help facilitate distribution and marketing materials across radio, television, internet and print. Assist agents with design and implementation of individual marketing packages developed for their specific markets.work closely with corporate to maintain brand integrity across all applications.","duration":"Aug 2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2018","subtitle":"72 SOLD","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/72sold"},{"company":"Polestar Graphics LLC","company_id":"polestar-graphics-llc","location":"","positions":[{"description":"Provides graphic design services in both print and interactive media. Services include web design, invitations, identities, custom calligraphy and photography. Provides graphic design services in both print and interactive media. Services include web design, invitations, identities, custom calligraphy and photography.","duration":"Jan 2009 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Polestar Graphics LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/polestar-graphics-llc"},{"company":"Hague Partners Real Estate Group","location":"Scottsdale, Arizona","positions":[{"description":"Manage the company brand, develop effective marketing messages and materials for both company and agent use in print and digital formats, manage social media platforms, negotiate and oversee advertising relationships with all vendors, develop marketing strategy in coordination with the company CEO, develop video and other digital advertising messages. Provide in-house design, technical assistance, and marketing education for employees to facilitate the advertising of their individual property listings. Oversee website and digital marketing campaigns for both brand consistency and overall effectiveness.","duration":"May 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Hague Partners Real Estate Group","title":"Marketing Director"}],"url":""},{"company":"MyTime Calendars","location":"","positions":[{"description":"Provides online interactive calendaring for early learners as well as educational activities for kids and teaching resources for parents and teachers. Provides online interactive calendaring for early learners as well as educational activities for kids and teaching resources for parents and teachers.","duration":"Jan 2009 - Present 13 years 7 months","duration_short":"13 years 7 months","end_date":"Present","start_date":"Jan 2009","subtitle":"MyTime Calendars","title":"Owner"}],"url":""},{"company":"doTERRA International LLC","company_id":"d-terra","location":"","positions":[{"description":"Educate, speak, teach, train and design marketing resources to advocate for holistically driven physical and emotional well being, maintaining a focus on family-centered solutions. My goal is to make these tools and information accessible to all and be a resources for continued education. Educate, speak, teach, train and design marketing resources to advocate for holistically driven physical and emotional well being, maintaining a focus on family-centered solutions. My goal is to make these tools and information accessible to all and be a resources for continued education.","duration":"Oct 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"doTERRA International LLC","title":"Certifiec Holistic Wellness Consultant, DoTERRA Wellness Advocate (Elite)"}],"url":"https://www.linkedin.com/company/d-terra"}]', '["Karin Spilman “Jennifer was asked to present a few website design options for a company I was working for. She did a wonderful and thorough job of covering every degree of monetary value that my client asked for. She printed up a proposal for the board to look over, as well as a recommendation write up with a break down of details and pricing, so that the company could make an educated decision on what website design direction they wanted to go in.”","Dallin Harris “Jennifer has amazing intuition for creating quality graphic design. She is one of the most professional and talented artists I have ever worked with. She is also a very organized, cooperative businesswoman who is honest, fair and prompt in her communication with customers which is a rare combination. I recommend her for any project that needs to be done right the first time.”","Chris Allen “Jennifer is a dynamic and creative person who succeeds in all aspects of her work. She excells at finding a new way of looking at things and is an excellent problem solver. Her strengths are her creativity. She has the ability to take a small concept and expand it into a multi-functioning idea. This is ability to be creative and problem solve is why she is so successful in all that she does. I would recommend her to all those seeking that creative ability that may be lacking personally or professionally. It is a joy to work with her.”","Stacy Mantle “Jennifer has demonstrated excellence in every aspect of her life. When it comes to web and graphic design, she is one of the best on the market. Her creativity and passion for art shines through at every level. She is reliable, honest and trustworthy with critical information. I highly recommend Jennifer for her expertise with web and graphic design, her commitment to children, and her love of education.”"]'] User: ['Mary Anne Fritz, MBA', 'Creative and driven marketing and communications strategist, passionate about developing and implementing fully integrated marketing campaigns that enhance brand image and drive demand. I engage directly with line of business leaders to determine their business goals and needs, and develop a marketing strategy that will deliver results and drive their pipeline with qualified leads. Skills: Salesforce reporting, Tableau data analysis, Kapost idea creation and content tracking, social Media creation and management, brand strategy, project management, web content management and HTML (Sitecore), marketing planning, media planning and buying', 'Marketing Programs Manager, Healthcare at Hyland', 'Hyland', '[{"company":"Hyland","company_id":"hyland-software","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Hyland","title":"Marketing Programs Manager, Healthcare"},{"description":"Leading strategic development, implementation and optimization of fully-integrated, demand driving marketing campaigns for Hyland Software\'s Professional Services and Cloud LOBs.","duration":"Aug 2018 Jan 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2021","start_date":"Aug 2018","subtitle":"Hyland","title":"Marketing Programs Manager, Global Services & Cloud"}],"url":"https://www.linkedin.com/company/hyland-software"},{"company":"Philips Healthcare","company_id":"philips","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"-Led creation of downstream marketing materials for global CT business unit (BU) -Drove prospect and existing customer pipeline opportunities -Led strategy development and integrated global campaign implementation for new product launches, product refreshes and product updates -Project Manager for all CT BU marketing and communications projects -Managed external vendors including naming, creative and print agencies -Developed, implemented and monitored success of full scale marketing and communication plans including digital efforts, advertising, PR, print, social, email, global sales tools, product videos and tradeshow/event support-Evaluated and maximized campaign ROI -Created global sales training materials and assists in planning and execution of global trainings -Led new product naming and naming architecture strategy","duration":"Aug 2015 Aug 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2018","start_date":"Aug 2015","subtitle":"Philips Healthcare","title":"Marketing Communications Manager"}],"url":"https://www.linkedin.com/company/philips"},{"company":"Cleveland Clinic","company_id":"cleveland-clinic","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"-Marketing and communications liason for multiple Cleveland Clinic institutes including Taussig Cancer Center, Cole Eye Institute, Endocrinology & Metabolism Institute, and Dermatology & Plastic Surgery Institute -Developed and executed annual comprehensive marketing plans to drive patient (B2C) and referring physician (B2B) volume and support clinical business goals-Drove strategy for marketing campaigns: Managed 12+ online lead generation campaigns including paid search and social acquisition-Project Manager: Led creative, production, research, analytics, web, and advertising teams to complete projects on time and within budget -Project Manager: Led Rounds and eRounds publication and enewsletter sent to over 16,000 primary care physicians; Managed Cancer eConsult bi-monthly eNewsletter -Content manager: Supported initial planning and launch of physician targeted blog ConsultQD; served as content manager for ConsultQD Cancer and Primary Care blog channels -Training: Developed and implemented onboarding process and digital tool; acted as onboarding manager and peer mentor to aid new team members","duration":"Jul 2011 Aug 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2015","start_date":"Jul 2011","subtitle":"Cleveland Clinic","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/cleveland-clinic"},{"company":"NAS Recruitment Innovations","company_id":"nas-recruitment","location":null,"positions":[{"description":"-Digital Media lead for the U.S. Army Medical Department (AMEDD) account, the largest account for company -Responsible for all online advertising, digital tactics and projects, and media planning/buying for AMEDD account -Developed and executed strategic lead achieving online media plans on a quarterly basis; managed quarterly digital media plan budget of $400,000+, as well as additional budgets on per project basis -Worked with media vendors for RFP requests and contract negotiations -Worked with and led Creative Team in all online creative development (banners, social media, email, web pages, etc.) -Expert in data analytic campaign tracking (CPM, CPC, CTR and CPL) and campaign performance improvements -Built and maintained strong relationships with vendors and client, working with both daily","duration":"Oct 2008 Jul 2011 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jul 2011","start_date":"Oct 2008","subtitle":"NAS Recruitment Innovations","title":"Online Media Manager"},{"description":"Acted as the Local Media Account Manager for the AMEDD account until promotion to Online Media Account Executive in October 2008. Responsible for the learning, improvement and training on client legacy applications. Worked with and led creative team as project manager on multiple print projects including direct mail and print ad campaigns. In charge of all Local client order implementation and processing.","duration":"Oct 2007 Sep 2008 1 year","duration_short":"1 year","end_date":"Sep 2008","start_date":"Oct 2007","subtitle":"NAS Recruitment Innovations","title":"Local Media Account Manager"}],"url":"https://www.linkedin.com/company/nas-recruitment"},{"company":"The Ohio Expo Center & State Fair","company_id":null,"location":"","positions":[{"description":"Assisted PR & Marketing Director with all marketing needs, including supervisoring of PR interns. Assisted PR & Marketing Director with all marketing needs, including supervisoring of PR interns.","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"The Ohio Expo Center & State Fair","title":"PR & Marketing Coordinator"}],"url":""},{"company":"B&A","company_id":"b&a","location":"Dublin, Ohio","positions":[{"description":"As Intern, assisted Account Executives with all phases of operations of a rapidly growing full-service public relations firm, including the creation of PR materials and successful achievement of media coverage for client events. As Intern, assisted Account Executives with all phases of operations of a rapidly growing full-service public relations firm, including the creation of PR materials and successful achievement of media coverage for client events.","duration":"Sep 2006 Mar 2007 7 months","duration_short":"7 months","end_date":"Mar 2007","start_date":"Sep 2006","subtitle":"B&A","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/b&a"},{"company":"The Ohio Expo Center & State Fair","company_id":null,"location":"","positions":[{"description":"Primary liaison and contact for various media organizations; responsible for the organization of media promotions and events Primary liaison and contact for various media organizations; responsible for the organization of media promotions and events","duration":"Jun 2006 Aug 2006 3 months","duration_short":"3 months","end_date":"Aug 2006","start_date":"Jun 2006","subtitle":"The Ohio Expo Center & State Fair","title":"PR & Marketing Intern"}],"url":""},{"company":"RMD Advertising","company_id":null,"location":"","positions":[{"description":"Assisted PR director with essential media marketing campaigns, including media research, contribution to brainstorming meetings and drafting of various PR related documents. Assisted PR director with essential media marketing campaigns, including media research, contribution to brainstorming meetings and drafting of various PR related documents.","duration":"Nov 2005 Feb 2006 4 months","duration_short":"4 months","end_date":"Feb 2006","start_date":"Nov 2005","subtitle":"RMD Advertising","title":"Special Projects Coordinator"}],"url":""}]', '["Valerie Kovacs “Mary Anne brings strategic thinking with the ability to tactically execute. It is second nature to her to use data and insights to improve campaign performance and show marketing ROI. I watched Mary Anne grow and develop during her time at Cleveland Clinic. At the start of her tenure, we were in the same working group but different teams. I was able to observe a woman who was smart, determined and passionate about what she did. She always brought her best self to everything she did, big and small. She was an advocate for her service line and the needs of the business while maintaining the brand and messaging. When our teams were reorganized, Mary Anne was assigned to my team. To say I was excited was an understatement. She jumped in to learn the new service line, quickly gained support of the clinical staff and was the point person for our radiation oncology team. ”","Katie Ruffing “Mary Anne is incredibly diligent with a keen eye for detail. She is collaborative, efficient, smart and has a real passion for marketing. At Cleveland Clinic she was recognized for her hard work and positive relationships she maintained with clients and coworkers. Anyone would be lucky to have Mary Anne as part of their team and I can\'t recommend her highly enough. ”"]']### Assistant: The agent's job is to drive demand and enhance brand image, and today they are reaching out to the user because they need to collaborate on a fully integrated marketing campaign to promote a new product launch.
### Human: Agent: ['Chantal Figeroux', 'Our Mission is to organize, train, and execute a plan for your business to grow. F.B.S. LLC is dedicated to our client’s financial security by offering professional bookkeeping services to maintain your month to month statements. We have a unique way of doing business we organize your books, we keep your business up-to-date with department of labor requirements. We work hard to make sure your company is in compliance with consumer affairs, and plan a strategic way for your business to reach more customers.', 'Forensic Accounting Fraud & Investigation at Pace University - Lubin School of Business', 'Figeroux Bookkeeping Services LLC', '[{"company":"Figeroux Bookkeeping Services LLC","company_id":null,"location":"195 Plymouth Street, Brooklyn NY 11201","positions":[{"description":"Bookkeeping Services •General ledger & financial statement preparation •Bookkeeping (Month/Quarterly/Annual)•Accounting system setup for new Businesses •Computerized Payroll services •Business tax return preparation (Sales & Use/Business Property)•Personal financial statements •Litigation support/Department of Labor/IRS/ Consumer Affairs Bookkeeping Write-UpMeaningful, well-organized financial records ensure that you business operations will run efficiently on a daily basis and are the foundation of a successful business. Our qualified staff can assist you with the day-to-day tasks associated with bookkeeping. Financial Statements We can assist you in the preparation of your financial statements in accordance with professional standards, but express no opinion or any other for of assurance on the underlying information included in them. The financial statements produced can be useful tools for making management and financial decisions.","duration":"Apr 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Figeroux Bookkeeping Services LLC","title":"Owner"}],"url":""},{"company":"Sephora","company_id":"sephora","location":"","positions":[{"description":"Bookkeeping & Accounting","duration":"Jun 2004 Jan 2005 8 months","duration_short":"8 months","end_date":"Jan 2005","start_date":"Jun 2004","subtitle":"Sephora","title":"Bookkeeper"}],"url":"https://www.linkedin.com/company/sephora"}]', '["“Figeroux book keeping service has helped me tremendously, I\'m very satisfied with the services that i have been provided... From my taxes to my business structuring they have had it covered,,, they are informed, but most importantly they are trust worthy i highly recommend them. ”","“Chantel is a very smart and organized person, When it comes to accounting and bookkeeping she is on top of her game. I endorse Chantel and Figeroux Bookkeeping Service.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide professional bookkeeping services to ensure financial security and compliance for businesses, and today the user is reaching out to the agent because they need assistance with managing their company's financial statements and reaching more customers.
### Human: Agent: ['Kristy Higgins', 'Starting my next steps in my career as an F&B purchaser for an amazing company as Great Wolf Lodge!! So excited to see what my future holds.', 'F&B Purchaser at Great Wolf Lodge', 'Great Wolf Lodge', '[{"company":"Great Wolf Lodge","company_id":"great-wolf-lodge","industry":"Hospitality","location":null,"positions":[{"description":"","duration":"Jul 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Great Wolf Lodge","title":"Food and Beverage Purchaser"},{"description":"","duration":"Mar 2018 Jul 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2020","start_date":"Mar 2018","subtitle":"Great Wolf Lodge","title":"Shipping Receiving"}],"url":"https://www.linkedin.com/company/great-wolf-lodge"},{"company":"YRC Freight","company_id":"yrc-freight-inc","location":"United States","positions":[{"description":"Casual Clerk Casual Clerk","duration":"Feb 2021 Nov 2021 10 months","duration_short":"10 months","end_date":"Nov 2021","start_date":"Feb 2021","subtitle":"YRC Freight","title":"Casual Clerk"}],"url":"https://www.linkedin.com/company/yrc-freight-inc"},{"company":"Landmann USA","company_id":"landmann-usa","location":null,"positions":[{"description":"Landmann USA is a manufacturer of high end Grills, Smokers, Fire Pits, Log Storage, and Fireplace grate products. Everything we do is centered around producing a quality product, customer service, and shipping experience. I insure the safety, wellness, and education of 6 to 10 FTE\'s and temporary employees. I develop continuous improvement projects to be able to run a LEAN processes and increase productivity. I am the liaison between Shipping, Customer Service, and Demand Planning. I monitor productivity and insure company standards are met while coaching and counseling employees. I assist the VP of Operations in all aspects of inventory control ($4.7 milling value) though cycle counts, slotting, and shrink control. I coordinate inbound deliveries with third party carriers from port to door. Fully responsible for Amazon.com order management.","duration":"Dec 2016 Mar 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2018","start_date":"Dec 2016","subtitle":"Landmann USA","title":"Distribution Manager"},{"description":"I am the Assistant Distribution Manager on call 24/7 to schedule inbound containers from port to door. Insure all inbound goods were properly received, put away, and receiving documentation completed correctly. I work directly with freight carriers on claims and rates as well as dispatch all LTL, FTL, and parcel freight loads. I insure customer demands for on time shipping performances are met with 24 hours or by the next business day standards. Champion continuous improvement projects, including re-slotting, data integrity, and quality assurance.","duration":"Aug 2015 Dec 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2016","start_date":"Aug 2015","subtitle":"Landmann Usa","title":"Assistant Distribution Manager"},{"description":"I am the E-Commerce Clerk/Lead where we process 350 orders on average of parcel orders per day. Identify and trouble shoot system/software issues. Enter and submit all tracking for customer orders. Identify potential stock outs and notify Operations Management and Procurement Manager. Championed continuous improvement project reducing order processing steps; increased productivity by 60%.","duration":"Dec 2013 Aug 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2015","start_date":"Dec 2013","subtitle":"Landmann USA","title":"E-Commerce Clerk"}],"url":"https://www.linkedin.com/company/landmann-usa"},{"company":"Avon, Inc.","company_id":"avon","location":"Dallas, Ga","positions":[{"description":"I have been an independent Avon sales Representative. I started selling Avon while I was a stay at home mother trying to stay in touch with the adult world. I became a Unit Leader two years later and have managed up to 70 representatives underneath me. This allows me to stay connected one on one with my clients and their personal needs. I customize their orders by keeping them tracked and recommending them newer products that meet the same needs as there current products. I also do some fundraising with different schools and school clubs.","duration":"Jul 2004 Dec 2016 12 years 6 months","duration_short":"12 years 6 months","end_date":"Dec 2016","start_date":"Jul 2004","subtitle":"Avon, Inc.","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/avon"},{"company":"Dickerson Agency","company_id":"dickersonagency","location":"Kennesaw, Georgia","positions":[{"description":"I am a Commercial Lines Insurance Agent working with direct sales and marketing of business insurance lines and services. Underwriting and analyzing new and renewable business while preparing quotes efficiently. Process all applications for new policies or claims. Executing sales and marketing strategies to meet company sales goals monthly. I am a Commercial Lines Insurance Agent working with direct sales and marketing of business insurance lines and services. Underwriting and analyzing new and renewable business while preparing quotes efficiently. Process all applications for new policies or claims. Executing sales and marketing strategies to meet company sales goals monthly.","duration":"Feb 2010 Aug 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2013","start_date":"Feb 2010","subtitle":"Dickerson Agency","title":"Commercial Lines Insurance Agent"}],"url":"https://www.linkedin.com/company/dickersonagency"},{"company":"H&R Block","company_id":"h&r-block","location":"","positions":[{"description":"","duration":"Apr 2008 Apr 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2012","start_date":"Apr 2008","subtitle":"H&R Block","title":"Tax Preparer"}],"url":"https://www.linkedin.com/company/h&r-block"}]', '["Blake Simmons “Kristy and I have worked with eachother for the past 3 years and she\'s proven to be knowledgeable in both domestic and international shipments; which made my job easier. Kristy is detailed in her work and has been such a delight to work with. ”","Cullen Lorensen “Kristy is one of the hardest working and caring ladies I have ever had the pleasure of working with. She runs her team phenomenally and the respect she receives from her employees is very apparent. ”"]'] User: ['Nathan Villarreal', 'Experienced Sales Marketing Consultant with a demonstrated history of working in the hospitality industry. Strong sales professional skilled in OnQ, Food & Beverage, Hotel Management, Customer Satisfaction, and Hospitality Industry.', 'Manager at The Liberty Hotel', 'The Liberty Hotel', '[{"company":"The Liberty Hotel","company_id":"liberty-hotel","industry":"Hospitality","location":"Cleburne, Texas","positions":[{"description":"","duration":"Jun 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jun 2019","subtitle":"The Liberty Hotel","title":"Manager"}],"url":"https://www.linkedin.com/company/liberty-hotel"},{"company":"Amistad Hospitality Group","company_id":null,"location":"","positions":[{"description":"","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Amistad Hospitality Group","title":"Owner"}],"url":""},{"company":"Homewood Suites by Hilton","company_id":"homewood-suites-by-hilton-hotel","location":"Denton","positions":[{"description":"","duration":"Oct 2018 Mar 2019 6 months","duration_short":"6 months","end_date":"Mar 2019","start_date":"Oct 2018","subtitle":"Homewood Suites by Hilton","title":"Director Of Sales Marketing"}],"url":"https://www.linkedin.com/company/homewood-suites-by-hilton-hotel"},{"company":"Radisson Hotel & Suites Dallas-North Addison","company_id":null,"location":"Addison, Texas","positions":[{"description":"","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"Radisson Hotel & Suites Dallas-North Addison","title":"Sales and Marketing Consultant"}],"url":""},{"company":"La Quinta","company_id":"la-quinta_2","location":"","positions":[{"description":"","duration":"Apr 2016 Feb 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2018","start_date":"Apr 2016","subtitle":"La Quinta","title":"General Manager"}],"url":"https://www.linkedin.com/company/la-quinta_2"},{"company":"Holiday Inn Hotel & Suites/UTSA","company_id":null,"location":"San Antonio, Texas","positions":[{"description":"","duration":"Jan 2014 Apr 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2016","start_date":"Jan 2014","subtitle":"Holiday Inn Hotel & Suites/UTSA","title":"Director Of Sales Marketing"}],"url":""},{"company":"Staybridge Suites Fiesta Texas","company_id":"staybridge-suites-fiesta-texas","location":"San Antonio, Texas","positions":[{"description":"","duration":"May 2011 Jan 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2014","start_date":"May 2011","subtitle":"Staybridge Suites Fiesta Texas","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/staybridge-suites-fiesta-texas"}]', '["Sarah K. Cherry “Nathan has always gone above and beyond when booking my groups and clients into his lovely hotels. Nathan is the meaning of hospitality and truly a pleasure to work with. I would recommend his hotels to any of my clients and his services to any of my hotel parthers.”","Mike Neal “Very professional and Extensive knowledge in Marketing and sales. Expertise on the Hospitality industry is above any one I have ever used in my 35 years in the hospitality Industry. Excellent result and Value.”"]']### Assistant: The agent's job is to manage food and beverage purchasing for Great Wolf Lodge, while today the user is reaching out to the agent because they need assistance with sales and marketing strategies for The Liberty Hotel.
### Human: Agent: ['Mallory Moore', 'A Marketing Strategist with over ten years’ experience developing marketing strategies and building customer relationships, who is intrinsically motivated, and extremely hardworking.', 'Global Digital Marketing Manager at Hexagon PPM', 'Hexagon PPM', '[{"company":"Hexagon PPM","company_id":"hexagonppm","industry":"Software Development","location":"Williamsburg, Virginia, United States","positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Hexagon PPM","title":"Global Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/hexagonppm"},{"company":"Ferguson Enterprises","company_id":"ferguson-enterprises","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Ferguson Enterprises","title":"Website Marketing Manager"},{"description":"","duration":"Dec 2014 Feb 2020 5 years 3 months","duration_short":"5 years 3 months","end_date":"Feb 2020","start_date":"Dec 2014","subtitle":"Ferguson Enterprises","title":"Website Content Specialist"},{"description":"","duration":"Nov 2013 Nov 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2014","start_date":"Nov 2013","subtitle":"Ferguson Enterprises","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/ferguson-enterprises"},{"company":"Saulnier Media","company_id":"saulnier-media","location":"Williamsburg, VA","positions":[{"description":"• Managed multiple clients for timeshare marketing, advertisement design, website design from start to finish• Built relationships with timeshare concierges and marketing managers to help advertise our clients to tourists.• Managed day to day scheduling for CEO• Lead generation• Email marketing blast• In Design advertising design for clients and Saulnier Media• Client Relationship Management• Market research on a daily basis• Organized social media for multiple accounts","duration":"Aug 2012 Dec 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2013","start_date":"Aug 2012","subtitle":"Saulnier Media","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/saulnier-media"},{"company":"Daily Socials","company_id":null,"location":"Hampton Roads, Virginia","positions":[{"description":"• Face to face sales• Built relationships with clients to consistently promote their business• Managed day to day scheduling for CEO• Lead generation• Daily Email marketing blast• Client Relationship Management• Market research on a daily basis• Organized social media • Met with Non profit organizations for advertisement • Attended community events to promote Daily Socials • Face to face sales• Built relationships with clients to consistently promote their business• Managed day to day scheduling for CEO• Lead generation• Daily Email marketing blast• Client Relationship Management• Market research on a daily basis• Organized social media • Met with Non profit organizations for advertisement • Attended community events to promote Daily Socials","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"Daily Socials","title":"Marketing & Sales"}],"url":""},{"company":"Rapunzel\'s Hair Studio","company_id":null,"location":"Williamsburg, Va","positions":[{"description":"Management of 5 Hair Dressers, 1 Esthetician, 2 Nail Technicians, 1 Apprentice and 2 Front Desk Administrators. Created and managed all advertising for Rapunzel’s Hair Studio- Admin work. Payroll. Handle customer complaints and general questions. Scheduling. Management of 5 Hair Dressers, 1 Esthetician, 2 Nail Technicians, 1 Apprentice and 2 Front Desk Administrators. Created and managed all advertising for Rapunzel’s Hair Studio- Admin work. Payroll. Handle customer complaints and general questions. Scheduling.","duration":"Jan 2009 Feb 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Feb 2012","start_date":"Jan 2009","subtitle":"Rapunzel\'s Hair Studio","title":"Manager/Marketing Coordinator"}],"url":""}]', '["Kelly Meyer “Mallory has became both a friend and a go to partner in strategic planning and problem solving for me as a peer manager on our digital marketing team. Mallory and I have worked together on hundreds of large scale projects during our shared time at Ferguson and we have collaborated on a number of fully kitted digital marketing plans over the years to align our team’s visions and work. Mallory’s biggest strength is her ability to deal with complicated projects and conflicting priorities in high-pressure situations while keeping a “people first” approach to her management style. Mallory is not only a leader in the digital marketing space, but she is the ultimate people manager and will be an asset to any company! I would consider myself extremely lucky if our paths cross professionally again in the future.”","Melissa Tempest “Working with Mallory has been an absolute pleasure and I have nothing but amazing things to say about her. She really takes the time to get to know you as both an individual and professional. As a manager, she brings you opportunities that are a great fit for not only your experience and interests, but your personality. Mallory is very supportive and is always honest and straightforward in her feedback. She also has a very diligent and comprehensive process in everything she does, she\'s super detail-oriented, and has outstanding digital marketing skills. I could not have asked for a better colleague during my career at Ferguson. ”"]'] User: ['Kenneth Manning', 'Experienced Inbound Sales Specialist with a demonstrated history of working in the internet industry. Skilled in Microsoft Word, Accounting, Microsoft Access, Teamwork, and Financial Modeling. Strong sales professional.', 'Sales Specialist at Garland Technology', 'Garland Technology', '[{"company":"Garland Technology","company_id":"garland-technology-llc","industry":"Computer Networking","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Garland Technology","title":"Sales Specialist"}],"url":"https://www.linkedin.com/company/garland-technology-llc"},{"company":"Neat Capital","company_id":"neatcapital","location":"Colorado, United States","positions":[{"description":"","duration":"Apr 2021 Jun 2021 3 months","duration_short":"3 months","end_date":"Jun 2021","start_date":"Apr 2021","subtitle":"Neat Capital","title":"Inside Sales Specialist"}],"url":"https://www.linkedin.com/company/neatcapital"},{"company":"MedPharm Holdings","company_id":"med-pharm-holdings","location":"Colorado, United States","positions":[{"description":"","duration":"May 2020 Jul 2020 3 months","duration_short":"3 months","end_date":"Jul 2020","start_date":"May 2020","subtitle":"MedPharm Holdings","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/med-pharm-holdings"},{"company":"Toast, Inc.","company_id":"toast-inc","location":null,"positions":[{"description":"I work with targeted lead lists from our partners to validate them and maximize our best-converting partner leads to drive more closed-won deals.","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Toast, Inc.","title":"Outbound Sales Specialist for Partners"},{"description":"","duration":"May 2019 Jun 2019 2 months","duration_short":"2 months","end_date":"Jun 2019","start_date":"May 2019","subtitle":"Toast, Inc.","title":"Outside Sales Representative"},{"description":"","duration":"Mar 2019 Jun 2019 4 months","duration_short":"4 months","end_date":"Jun 2019","start_date":"Mar 2019","subtitle":"Toast, Inc.","title":"Inside Sales Associate"}],"url":"https://www.linkedin.com/company/toast-inc"},{"company":"HubSpot","company_id":"hubspot","location":"cambridge MA","positions":[{"description":"As an intern, I work with excel, Datanyze, and the HubSpot Customer Relationship Management software (CRM) to source and find good leads for the BDRs managers and my team in the following markets.- Small business - midmarket - Corporate - Education- Partners As an intern, I work with excel, Datanyze, and the HubSpot Customer Relationship Management software (CRM) to source and find good leads for the BDRs managers and my team in the following markets.- Small business - midmarket - Corporate - Education- Partners","duration":"2018 2018 less than a year","duration_short":"less than a year","end_date":"2018","start_date":"2018","subtitle":"HubSpot","title":"Inbound Sales"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Fuzzy Fibers","company_id":null,"location":"Greater Boston Area","positions":[{"description":"On sight managing Working with a team of 2-4 people troubleshooting and overseeing projects.- EDU On sight managing Working with a team of 2-4 people troubleshooting and overseeing projects.- EDU","duration":"Jan 2016 Jun 2016 6 months","duration_short":"6 months","end_date":"Jun 2016","start_date":"Jan 2016","subtitle":"Fuzzy Fibers","title":"On Site Supervisor"}],"url":""},{"company":"Camp Owatonna","company_id":null,"location":"","positions":[{"description":"▪ Supervised camp counselors and campers in waterfront activities, ensuring water-safety protocols▪ Created a new sailing curriculum, which emphasized team building exercises and non-sailing activities (in addition to the normal curriculum) which was previously neglected by the program. This allowed me as an instructor to connect with them on a deeper level as well as strengthen the bond between students which helped them engage more and stay focused during the technical lessons. ▪ In charge of waterfront organization and implementing cleaning procedures at the Newfound and Owatonna camps.","duration":"Jan 2009 Jan 2014 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2014","start_date":"Jan 2009","subtitle":"Camp Owatonna","title":"Saling Director"}],"url":""}]', '["Luke Dowley “Kenny is one of the most charismatic individuals I\'ve ever met. This, coupled with his ability to command a room, makes him a fantastic fit for any customer facing role. I look forward to one day working side by side with him!”","Cyrus Hamer “Kenny is a sharp student, who was always eager to start projects that challenged him. With an entrepreneurial mindset, Kenny\'s relationship building has given him an edge to connect with any and all persons that meet him. Playing to social cues and fostering relationships will open doors and allow Kenny to thrive in positions that require an entrepreneurship mindset, a sales attitude or in customer service. Best of luck Kenny, keep pushing! Cyrus Hamer”"]']### Assistant: The agent's job is to work as a Global Digital Marketing Manager at Hexagon PPM. Today, the agent is reaching out to the user because they need assistance in optimizing their inbound sales strategies for their marketing campaigns.
### Human: Agent: ['Edith Hernandez', "I am an enthusiastic and adventurous newly graduate student from California State University, Long Beach with a Bachelor's Degree in Marketing. I am passionate about the world of digital marketing and social media. I am constantly looking for ways to expand my knowledge in order to catch up to the never ending changes of the digital world. I am a hard working, highly motivated, and a team player with exceptional leadership skills. I am seeking a Social Media Coordinator position that would allow me to use my skills and contribute to the continued growth and success of the organization. I have a passion for bringing people together, which is why digital marketing and social media is a perfect fit for me. The power of growing strong connections with people has only gotten easier because of digital marketing. In this world of digital age that we live in today, anything is possible! I look forward to connecting with you!", 'Business Marketing Graduate', 'kate spade new york', '[{"company":"kate spade new york","company_id":"kate-spade-new-york","industry":"Retail Apparel and Fashion","location":"","positions":[{"description":"-Markets merchandise by studying advertising, sales promotion, and display plans-Formulates pricing policies by reviewing merchandising activities and studying sales promotions-Continuously meets daily KPI goals by measuring foot traffic and up-selling to our best clients-Assists in cycle counts, and uses retail analytics to meet our monthly sales goals -Markets merchandise by studying advertising, sales promotion, and display plans-Formulates pricing policies by reviewing merchandising activities and studying sales promotions-Continuously meets daily KPI goals by measuring foot traffic and up-selling to our best clients-Assists in cycle counts, and uses retail analytics to meet our monthly sales goals","duration":"Sep 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Sep 2019","subtitle":"kate spade new york","title":"Retail Store Manager"}],"url":"https://www.linkedin.com/company/kate-spade-new-york"},{"company":"Cost Plus World Market","company_id":"cost-plus-world-market","location":"","positions":[{"description":"-Exceeded personal sales goals that were established by the Store Manager -Developed a complete knowledge of the merchandise-Gained full knowledge of World Market’s target audience and personal selling strategy -Worked with your Sales Manager to establish sales strategies and forecasts-Abided by all company policies and procedures and maintaining safe and ethical working environment -Exceeded personal sales goals that were established by the Store Manager -Developed a complete knowledge of the merchandise-Gained full knowledge of World Market’s target audience and personal selling strategy -Worked with your Sales Manager to establish sales strategies and forecasts-Abided by all company policies and procedures and maintaining safe and ethical working environment","duration":"Nov 2017 Dec 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2019","start_date":"Nov 2017","subtitle":"Cost Plus World Market","title":"Lead Sales Representative"}],"url":"https://www.linkedin.com/company/cost-plus-world-market"}]', '["Taryn Heiner “I met Edith in the first marketing class I took at CSULB and she has been nothing but an exemplary student and colleague. Within the classroom, her work ethic and communicative skills are evident through every class session. Working alongside her in group projects, she demonstrates an effective balance of leadership and collaborations to efficiently produce quality work. She will be able to adapt to any work environment and I would highly recommend her for any position. ”","Fabiola Flores Pizana “To Whom It May Concern, It’s my pleasure to offer my unreserved recommendation for Edith Hernandez. Having studied with Edith, she’s always demonstrated responsibility and entrepreneurial spirit. Through her work I have seen her potential as she has pursued her education and interest in business. Of course, you know from her transcripts and professional recommendations that she’s been successful throughout her early career. That is how I know she will continue to work hard for companies such as yours. It’s truly inspiring to see her tackle something and make it a success. Edith would be an asset to any organization. Sincerely, Fabiola Flores Pizaña (signature for hard copy) Fabiola Flores Pizaña”"]'] User: ['Kathy Mathia', 'Use my customer service and accounting relationship skills to further the success of an established customer-focused company', 'Financial Service Representative at Kearney Commercial Bank', 'Kearney Commercial Bank', '[{"company":"Kearney Commercial Bank","company_id":null,"location":"Kearney Missouri","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Kearney Commercial Bank","title":"Financial Service Representative"}],"url":""},{"company":"Goppert Financial Bank","company_id":null,"location":"Lawson, MO","positions":[{"description":"","duration":"Oct 2013 - Present 8 years 2 months","duration_short":"8 years 2 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Goppert Financial Bank","title":"Teller/Customer Service"}],"url":""},{"company":"American Italian Pasta Company","company_id":"ralcorp-food-group","location":"","positions":[{"description":"-managed a customer group of regional and national accounts-order processing (manual entry or electronic)-processing and clearing overages, shortages, and other deductions-monitored on time shipments and deliveries of customer orders-monitored shortages to maximize full truckload weights, service levels, and fill rates-focus towards continuous improvement to eliminate waste and create value to the customer-managed and communicated changes to new SKU and special buy rollouts-process and organize donation and sample orders for special events and food shelters-process USDA orders and managed completion through the USDA Management System-assist finance team with pricing issues-communicate with Supply Chain team to ensure customer product demands are filled, met, and processed within the required lead time-processed RMA\'s -worked with the transportation team when a truck had not delivered on time-made necessary adjustments to inventory due to mis-shipments","duration":"Nov 2001 Oct 2012 11 years","duration_short":"11 years","end_date":"Oct 2012","start_date":"Nov 2001","subtitle":"American Italian Pasta Company","title":"Coordinator, Customer Service"}],"url":"https://www.linkedin.com/company/ralcorp-food-group"},{"company":"The Hamilton Bank","company_id":null,"location":"","positions":[{"description":"-Operated a 7770 proof machine-Receiving and processing deposits/withdrawals-Statement processing-Responsible for cash drawer and balancing on a daily basis-Telephone assistance-Open new accounts-Filing and detail look-up-Assist customers with issues-Assist with vault balancing -Operated a 7770 proof machine-Receiving and processing deposits/withdrawals-Statement processing-Responsible for cash drawer and balancing on a daily basis-Telephone assistance-Open new accounts-Filing and detail look-up-Assist customers with issues-Assist with vault balancing","duration":"1985 2001 16 years","duration_short":"16 years","end_date":"2001","start_date":"1985","subtitle":"The Hamilton Bank","title":"Bank Teller"}],"url":""}]', '["Gail Albers “Kathy is a joy to work with. She is detailed and organized. She is proactive with customer issues and seeks resolution to potential problems. I highly recommend Kathy to all prospective employeers. She is loyal and trustworthy.”","A Blane Morgan “Working with Kathy has always been very positive. She is detailed oriented and always followed through with tasks. I really liked that Kathy was the first contact that many customers had with AIPC. I knew that the customer\'s interests were always well represented under Kathy\'s eye.”"]']### Assistant: The agent's job is to connect with potential customers and promote digital marketing services. Today, the user is reaching out to the agent because they need assistance in enhancing their company's online presence and social media strategy.
### Human: Agent: ['Lucrecia Alebiosu (she/her/hers)', 'Highly experienced, top performing and dynamic sales professional. Proven expert in driving new client relationships, growing existing accounts, and helping clients solve a variety of challenges ranging in scope and complexity. Thrive in all work settings, high performance, strong collaboration within work teams as well as being a self-starter. Passionate about sales, being a life-long learner and solid track record with proven results.', 'Account Manager \| Renewal Manager \| Healthcare and Life Sciences \| DocuSign', 'DocuSign', '[{"company":"DocuSign","company_id":"docusign","industry":"Software Development","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"DocuSign","title":"Renewal Manager"}],"url":"https://www.linkedin.com/company/docusign"},{"company":"Enterprise Fleet Management","company_id":"enterprise-fleet-management","location":null,"positions":[{"description":"","duration":"Jan 2021 May 2021 5 months","duration_short":"5 months","end_date":"May 2021","start_date":"Jan 2021","subtitle":"Enterprise Fleet Management","title":"Client Strategy Manager"},{"description":"As an Account Manager with Enterprise Fleet, I am responsible for developing and managing my book of business, which consists of 45+ clients. I handle all aspects of the client\'s fleet, from acquisition through disposal. My ultimate goal is to be their trusted advisor and one that can be relied on with their company assets.- Ranked Top 5 (Rookie Year)- 2017 Account Team of the Year- 2018 Account Team of the Year","duration":"May 2016 May 2021 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2021","start_date":"May 2016","subtitle":"Enterprise Fleet Management","title":"Account Manager"}],"url":"https://www.linkedin.com/company/enterprise-fleet-management"},{"company":"Pure Barre","company_id":"pure-barre","location":"Chicago, IL","positions":[{"description":"Actively recruited, interviewed, and hired for open positions for the studio; responsible for all new hire administration, paperwork, and teacher training and certification.Responsible for creating and implementing all marketing efforts including social media marketing, promotions, events, and weekly grassroots marketing initiatives.Maintained and managed studio retail inventory.Created all operational and financial reports on a daily, weekly and monthly basis including sales, inventory, and client statistics; actively identified studio trends and methods of increasing studio revenue.","duration":"2013 May 2021 8 years","duration_short":"8 years","end_date":"May 2021","start_date":"2013","subtitle":"Pure Barre","title":"Instructor and Marketing Consultant"}],"url":"https://www.linkedin.com/company/pure-barre"},{"company":"Enterprise Holdings","company_id":"enterprise-holdings-inc-","location":"Evanston, IL","positions":[{"description":"Manage a fleet of over 1,300 vehicles. Responsible for overseeing 19 employees in daily operations. Lead Management Trainee & Intern sales/customer service training programs. Developed marketing and sales plans, targeting local dealerships, insurance agents, and body shops. Ensured customer satisfaction, timely appointment keeping, and accurate contract writing. Control branch costs and analyze daily, weekly, and monthly reports to continue driving growth and profitability. Develop and maintain sales culture within the branch- Top 10 Assistant Manager in the Greater Chicagoland Region - December 2015- Ranked Top 5 consecutively for 11 out of 12 months before being promoted to Assistant Manager - Promoted to the Best Person Program with Enterprise at the Chicago O\'Hare International Airport - January 2015- Promoted to Station Manager with National/Alamo at the Chicago O\'Hare International Airport - May 2015- 1st ranked sales and service trainee in the greater Chicagoland Region - Nov/Dec 2014- 2nd ranked sales and service trainee in the great Chicagoland Region - October 2014","duration":"Sep 2014 May 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2016","start_date":"Sep 2014","subtitle":"Enterprise Holdings","title":"Management"}],"url":"https://www.linkedin.com/company/enterprise-holdings-inc-"},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"Northbrook, IL","positions":[{"description":"Marketing Assistant- Work with partner agencies to develop and manage event specific to the insurance agent target group.- Managed day-to-day scheduling including special events.- Drive client calls, including directly answering their needs and concerns.- Maintained positive relationships with clients to promote agent/client relations.- Plan and execute meetings/events, including logistics and on-site operations.- Contribute to new business- Constructed analytical data sheets in a timely fashion for agent/client needs.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Northwestern Mutual","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/northwestern-mutual"}]', '["Aaron Young “Very few will have the great opportunity to work with Lu. I had the pleasure of working with her as our company vehicle fleet manager for over a year during, arguably, the most challenging year in corporate logistics history. Her ability to maintain focus and level-headedness throughout the process of coordinating fleet vehicle delivery/returns while the vast majority of touchpoints worked remotely was admirable. Lu\'s adaptability makes her a great asset to any team that\'s lucky enough to have her. ”","Dan Opels, MBA, CPMM, CPS “Outstanding account manager with customer focused solutions. Striving to be the best in her field provides the greatest customer service to her accounts. Our organization is better off having Lucrecia as our account manager. ”"]'] User: ['Gemma Cox', '• Results driven and strategic retail executive with over 18 years of merchandising experience in Women’s, Men’s and Accessories• Global thinker with a comprehensive understanding of both brick and mortar and eCommerce landscape• Bottom line focused with the ability to thrive in a fast paced environment and surpass financial targets: Two-time Merchant Team of the Year award recipient• Respectable and trustworthy leader that thrives on building teams and developing people• Experience in Vertical, Digital, Fast Fashion and Global retailing.', 'Buying \| Merchandising \| Retail \| Fashion Leader \| Trend Analysis \| Planning & Allocations', 'The Great./Emily + Meritt', '[{"company":"The Great./Emily + Meritt","company_id":"the-great-emilymeritt","industry":"Retail Apparel and Fashion","location":"Los Angeles Metropolitan Area","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"The Great./Emily + Meritt","title":"Head of Merchandising"}],"url":"https://www.linkedin.com/company/the-great-emilymeritt"},{"company":"7 For All Mankind","company_id":"7-for-all-mankind","location":"","positions":[{"description":"Head of buying for Men’s and Women’s Direct to Consumer Omni channels: Retail, Outlet and E-commerce.","duration":"Nov 2019 Apr 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2021","start_date":"Nov 2019","subtitle":"7 For All Mankind","title":"Director of Buying \| Direct to Consumer: Retail /Ecomm/Outlet"}],"url":"https://www.linkedin.com/company/7-for-all-mankind"},{"company":"Stylette Kids","company_id":null,"location":"Los Angeles","positions":[{"description":"Co-founded and launched Stylette Kids, a children\'s clothing rental platform.","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"Stylette Kids","title":"Co-Founder"}],"url":""},{"company":"bebe stores","company_id":"bebe-stores","location":"Greater Los Angeles Area","positions":[{"description":"Oversaw and curated the product assortment for Women’s Apparel departments for both in store and online. Lead with a strategic focus on increasing sales and improving margins. Ran digital experience in buying, site merchandising, analytics, marketing and operations. Sourced key-items and featured contemporary labels from the LA, NY and HK private label markets.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"bebe stores","title":"Divisional Merchandise Manager - Women’s Apparel"}],"url":"https://www.linkedin.com/company/bebe-stores"},{"company":"GUESS?, Inc.","company_id":"guess-","location":null,"positions":[{"description":"Managed the product assortment for all apparel and accessory categories in the Marciano division. Developed and sourced with private label market to enhance and supplement the in-house designed collection. Created editorial content for catalogues and look books to drive global traffic in store and online.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"GUESS?, Inc.","title":"Senior Buyer - Apparel and Accessories Marciano"},{"description":"Created and operated the product assortment for multi-categories such as dresses, tops, sweaters, denim and accessories.","duration":"Aug 2003 2012 9 years","duration_short":"9 years","end_date":"2012","start_date":"Aug 2003","subtitle":"GUESS?, Inc.","title":"Buyer- Marciano - GUESS? YC"},{"description":"Forecasted, analyzed, and executed the financial plans and strategies for YC bottoms business. Managed the allocations and inventory replenishment for brick and mortar stores.","duration":"Jul 2002 Aug 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2003","start_date":"Jul 2002","subtitle":"GUESS?, Inc.","title":"Planner / Senior Allocator"}],"url":"https://www.linkedin.com/company/guess-"},{"company":"EY","company_id":"ernstandyoung","location":"Greater Los Angeles Area","positions":[{"description":"Identified business risks and vulnerabilities that impacted Financial Statements by testing company internal controls, conducting diagnostics, and analytical review to identify undetected issues.","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"EY","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/ernstandyoung"}]', '["“Gemma\'s guidance and knowledge helped shape our team at 7 for all Mankind. She was an amazing leader and mentor who I learned immensely from. The most rewarding part of having her as a manager is that she took the time to get to know her team and would always go to bat for us. With her industry expertise she was able to help our team improve our processes and make our team more efficient. Gemma is also a PowerPoint wizard and her presentations are exceptional. ”","“Gemma is a strong executive, she is a leader who is respected by her peers and her direct reports. Strategic, thoughtful, well-prepared, with a strong sense of both analytics and product. I hope to have the privilege of working with Gemma again.”"]']### Assistant: The agent's job is to drive new client relationships and help clients solve a variety of challenges, while the user is reaching out to the agent because they need assistance in developing and managing their product assortment for a retail company.
### Human: Agent: ['Yulia Nemtsev', 'Second career oncology certified nurse with 6 years of inpatient, outpatient and Navigation oncology experience, excellent critical thinking, meticulous patient care and proven management skills. 250hr Yoga Teacher and Yoga4Cancer Teacher. www.facebook/HealingJourneysYoga.com', 'Oncology Nurse Navigator - Lymphoma at UNC Health', 'UNC Health', '[{"company":"UNC Health","company_id":"unchealth","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"UNC Health","title":"Oncology Nurse Navigator - Lymphoma"},{"description":"","duration":"Jul 2018 Aug 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2020","start_date":"Jul 2018","subtitle":"UNC Health Care","title":"Clinical Nurse II - Adult Oncology Infusion/Clinical Trials/Urgent Care"}],"url":"https://www.linkedin.com/company/unchealth"},{"company":"Yale New Haven Hospital","company_id":"yale-new-haven-hospital","location":null,"positions":[{"description":"Full Time","duration":"Nov 2016 Jul 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2018","start_date":"Nov 2016","subtitle":"Yale New Haven Hospital","title":"RN - Oncology Urgent Care Clinic"},{"description":"Full Time","duration":"Feb 2015 Nov 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2016","start_date":"Feb 2015","subtitle":"Yale-New Haven Hospital","title":"RN - Medical Oncology"}],"url":"https://www.linkedin.com/company/yale-new-haven-hospital"},{"company":"Stamford Health","company_id":"stamford-health","location":"Stamford, Connecticut","positions":[{"description":"Full Time","duration":"Apr 2016 Nov 2016 8 months","duration_short":"8 months","end_date":"Nov 2016","start_date":"Apr 2016","subtitle":"Stamford Health","title":"Registered Nurse - Oncology/Medicine"}],"url":"https://www.linkedin.com/company/stamford-health"},{"company":"Daymon Worldwide","company_id":"daymon-worldwide","location":"Stamford, CT","positions":[{"description":"","duration":"Aug 2013 Mar 2014 8 months","duration_short":"8 months","end_date":"Mar 2014","start_date":"Aug 2013","subtitle":"Daymon Worldwide","title":"Project Manager (part-time)"}],"url":"https://www.linkedin.com/company/daymon-worldwide"},{"company":"Beiersdorf","company_id":"beiersdorf","location":"WIlton, CT","positions":[{"description":"Mobile site development, website update, social media, budget management, FSI planning, other promotional.","duration":"Jan 2013 Jul 2013 7 months","duration_short":"7 months","end_date":"Jul 2013","start_date":"Jan 2013","subtitle":"Beiersdorf","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/beiersdorf"},{"company":"Sun Products Corporation","company_id":"henkel","location":null,"positions":[{"description":"","duration":"Aug 2011 Jun 2012 11 months","duration_short":"11 months","end_date":"Jun 2012","start_date":"Aug 2011","subtitle":"Sun Products Corporation","title":"Brand Manager - Sun"},{"description":"","duration":"Jan 2010 Aug 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2011","start_date":"Jan 2010","subtitle":"Sun Products Corporation","title":"Associate Brand Manager - Wisk"},{"description":"","duration":"Sep 2008 Jan 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2010","start_date":"Sep 2008","subtitle":"Sun Products Corporation","title":"Customer Brand Planning Manager (\'all)"}],"url":"https://www.linkedin.com/company/henkel"},{"company":"Unilever","company_id":"unilever","location":"","positions":[{"description":"","duration":"Aug 2008 Jan 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2010","start_date":"Aug 2008","subtitle":"Unilever","title":"Customer Brand Planning Manager (\'all)"}],"url":"https://www.linkedin.com/company/unilever"},{"company":"Unilever","company_id":"unilever","location":"","positions":[{"description":"","duration":"Aug 2006 Aug 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2007","start_date":"Aug 2006","subtitle":"Unilever","title":"Customer Brand Planning Manager (Snuggle)"}],"url":"https://www.linkedin.com/company/unilever"},{"company":"Daymon Worldwide","company_id":"daymon-worldwide","location":null,"positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Daymon Worldwide","title":"Category Development Manager (Foods)"},{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"Daymon Worldwide","title":"Category Sales Manager (Foods)"},{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Daymon Worldwide","title":"Category Analyst (Non-Foods)"}],"url":"https://www.linkedin.com/company/daymon-worldwide"}]', '["“Ioulia is a very dedicated, talented and passionate professional. Her dedication to her business and deliverables is unsurpassed. Ioulia is committed to meeting expectation, and in her managerial role at Sun Products, did whatever it took to get the job done. Additionally, her ability to multi-task, in a very fast-paced, competitive environment is one of her many assets.”","“I had the pleasure of partnering with Ioulia at Unilever when she ran Customer Brand Planning for the Snuggle brand. Ioulia was passionate about her job and it motivated her key partners throughout the business to deliver on a higher level. She was very detail oriented and quite creative working with functional partners on how to close gaps in sales projections. Any organization would be lucky to have her talent.”"]'] User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']### Assistant: The agent's job is to provide guidance and support as an Oncology Nurse Navigator, and today, the user is reaching out to the agent because they need assistance with navigating their lymphoma diagnosis and treatment options.
### Human: Agent: ['Katie Forsha', 'Experienced content creator with a demonstrated history of working in both the Marketing and Communication fields.', 'Marketing Specialist at Staffing Solutions Enterprises', 'Staffing Solutions Enterprises', '[{"company":"Staffing Solutions Enterprises","company_id":"staffing-solutions-enterprises","industry":"Staffing and Recruiting","location":"Cleveland, Ohio, United States","positions":[{"description":"Developing, refining, and executing marketing strategies to further brand the business, job opportunities, and success stories – for both clients and assignment employees.- Maintaining corporate WordPress website – updating content, SEO initiatives, and reporting via Google Analytics- Developing and creating engaging social media strategies, showcasing company culture, available job opportunities, etc. - Designing graphics for job ads and recruitment images - Collaborating with sales team to design marketing materials such as brochures to distribute to clients- Researching, writing, and producing monthly newsletters that are both client facing and employee facing- Conducting industry-specific research and identifying creative marketing solutions for service differentiation","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Staffing Solutions Enterprises","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/staffing-solutions-enterprises"},{"company":"United Fray","company_id":"united-fray","location":"Washington D.C. Metro Area","positions":[{"description":"• Managed 12+ social media accounts across Instagram, Facebook, Pinterest, Twitter and YouTube• Conducted research, tested and analyzed strategies to increase engagement and revenue• Regularly maintained and developed website updates• Created compelling email campaigns supporting social strategy• Executed crisis communication in a public space in response to current events• Established partnerships with influencers and businesses to promote social engagement","duration":"Feb 2020 Mar 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2021","start_date":"Feb 2020","subtitle":"United Fray","title":"Social Media Coordinator"}],"url":"https://www.linkedin.com/company/united-fray"},{"company":"Sheen Magazine","company_id":"sheen-magazine","location":"Fountain Inn, SC","positions":[{"description":"- Storyboarding, capturing and editing video to be distributed both on web and social media - Crafting compelling and relevant articles for Sheen Magazine\'s online publication - Outreaching and communicating with brand PR for ad placement in the magazine, including negotiating deliverables to be mutually beneficial","duration":"Mar 2019 Feb 2020 1 year","duration_short":"1 year","end_date":"Feb 2020","start_date":"Mar 2019","subtitle":"Sheen Magazine","title":"Videographer"}],"url":"https://www.linkedin.com/company/sheen-magazine"},{"company":"Narrate Studios","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"- Assisted with video capture including corporate films and wedding day trailers with responsibilities ranging from second-shooting to acting as a liaison between the studio and clients- Learned new software and equipment in a fast-paced environment with strict deadlines- Managed Instagram pages, incorporating stories and posts to engage with followers and attract potentialclients- Collaborated with team members and clients to ensure product exceeded client expectations","duration":"Jun 2018 Dec 2018 7 months","duration_short":"7 months","end_date":"Dec 2018","start_date":"Jun 2018","subtitle":"Narrate Studios","title":"Social Media and Production Assistant"}],"url":""},{"company":"Blugold Mile","company_id":null,"location":"University of Wisconsin - Eau Claire","positions":[{"description":"- Contributed to the planning of the Blugold Mile event, including: outreach to participants, presenting to organizations on campus and organizing event details- Monitored Facebook page and created a content calendar based on responses to promote communication amongst followers - Created on-theme content to be shared both digitally as well as in print, including: graphics, written stories and photos","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"Blugold Mile","title":"Event Planning & Social Media Intern"}],"url":""},{"company":"Visit Eau Claire","company_id":"visit-eau-claire","location":null,"positions":[{"description":"- Coordinated with community members to promote events such as the Eau Claire Jazz Festival and Eau Claire Marathon- Captured, processed and edited photos to be shared on the Visit Eau Claire website while meeting deadlines and standards","duration":"Jan 2017 May 2018 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2018","start_date":"Jan 2017","subtitle":"Visit Eau Claire","title":"Photographer"},{"description":"- Created content for the Visit Eau Claire website based upon community events, up-in-coming businesses or other topics of interest that would generate interest from readers - Wrote the two most viewed blogs between January and April of 2017 with 3x the average click-thru rate","duration":"Sep 2016 May 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2018","start_date":"Sep 2016","subtitle":"Visit Eau Claire","title":"Community Blogger"}],"url":"https://www.linkedin.com/company/visit-eau-claire"},{"company":"Jabil","company_id":"jabil","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"- Researched, surveyed and analyzed employees use of Yammer, a social media platform- Created a communication strategy to increase participation on Yammer based upon case studies of similar businesses as well as in-house survey results - Strengthened verbal communication skills by conducting weekly presentations with the Communication team as well as presenting results of the project to the CIO and his direct reports- Developed emails, articles and videos to be distributed globally throughout the Fortune 175 company, whilst respecting other cultures and understanding their potential barriers to communication","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Jabil","title":"IT Communications Intern"}],"url":"https://www.linkedin.com/company/jabil"}]', '["“I hired Katie as DC Fray\'s social media coordinator with the knowledge that she would take on so much more during her time, to make her the audience/customer expert for the company. Katie served as the voice of the brand and the company during a very tumultuous 2020. She handled everything thrown her way with excellence, composure, and the experience of a professional that far exceeds her years. She managed and grew multiple accounts across several cities, creating and curating content specific to each platform and city. My favorite workplace trait of Katie is that she\'s forever diving into local culture and platform algorithms to further hack growth and bring authentic digital experiences to customers. ”","“I was so fortunate to work with someone as enthusiastic and motivated about projects as Katie was! I was lucky to be studying both the same major and minor as her, so we collaborated on many group projects together. Katie\'s creativity and willingness to help the team wherever was needed proved time and time again that she was a fantastic team player. No matter how much pressure the group was under, she always found a way to brighten up the room. Katie would be a great addition to any team! ”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to develop and execute marketing strategies, maintain a corporate website, create engaging social media content, and produce newsletters for a staffing and recruiting company, and today the user is reaching out to the agent because they need assistance with search engine optimization and web design for their marketing role at a technology company.
### Human: Agent: ['Robert Hall', '35 years in the Optical Industry.', 'Changing lives, one pair of Glasses at a time.', 'Essilor of America', '[{"company":"Essilor of America","company_id":"essilor","industry":"Medical Equipment Manufacturing","location":"SouthEast US","positions":[{"description":"Working with MD and OD. All aspects of the business. Working with MD and OD. All aspects of the business.","duration":"2007 - Present 15 years","duration_short":"15 years","end_date":"Present","start_date":"2007","subtitle":"Essilor of America","title":"Ophthalmic Business Consultant"}],"url":"https://www.linkedin.com/company/essilor"},{"company":"Eugene Eye Consultants","company_id":null,"location":"United States","positions":[{"description":"Continued Growth in the Optical Industry 30 years Continued Growth in the Optical Industry 30 years","duration":"Sep 1984 - Present 37 years 7 months","duration_short":"37 years 7 months","end_date":"Present","start_date":"Sep 1984","subtitle":"Eugene Eye Consultants","title":"Optical Entrepreneur"}],"url":""},{"company":"Private Practice","company_id":null,"location":"Atlanta Eye Care,Windward Eye, Alpharetta Eye Clinic,Cumberland","positions":[{"description":"COO three locations/ 30 employees. 5 OD\'s. All aspects., HR, Marketing, Staffing, Training, Buying, 4000 frame Inventory, Property owner/manager and Landlord. COO three locations/ 30 employees. 5 OD\'s. All aspects., HR, Marketing, Staffing, Training, Buying, 4000 frame Inventory, Property owner/manager and Landlord.","duration":"1999 Jan 2017 18 years","duration_short":"18 years","end_date":"Jan 2017","start_date":"1999","subtitle":"Private Practice","title":"Owner Optician"}],"url":""},{"company":"Hoya","company_id":"hoya","location":"Georgia and Alabama","positions":[{"description":"Lab Services and Practice Management Lab Services and Practice Management","duration":"Jan 2003 Jan 2006 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2006","start_date":"Jan 2003","subtitle":"Hoya","title":"Ophthalmic Business Consultant"}],"url":"https://www.linkedin.com/company/hoya"},{"company":"marchon","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1999 3 years","duration_short":"3 years","end_date":"1999","start_date":"1996","subtitle":"marchon","title":"Fendi /Calvin Rep"}],"url":""},{"company":"Hour Glass","company_id":null,"location":null,"positions":[{"description":"","duration":"1986 1996 10 years","duration_short":"10 years","end_date":"1996","start_date":"1986","subtitle":"Hour Glass","title":"Optician Lab Manager"},{"description":"","duration":"1986 1996 10 years","duration_short":"10 years","end_date":"1996","start_date":"1986","subtitle":"Hour Glass","title":"Optician Lab Manager"}],"url":""}]', '["Mike Rothschild “Robert is the ultimate professional in his industry. I have had the opportunity to work with him in the frame and lens business and have asked him to work with my staff to make them the best they can be. And he always exceeds expectations. He has high integrity and character. his success in his own practice truly speaks for itself.”","Pete Hanlin “Robert (Robbie) Hall and I have worked together at two very different companies. The first was a small business (The EyeSite- an Optometric Practice) and the second is the world\'s largest ophthalmic manufacturer (Essilor of America). The demands and roles of these two environments could not be more different- but one thing that has remained the same is Robbie\'s commitment to excellence and the customer. Mr. Hall is one of the most self-motivated individuals with whom I have had the pleasure to work. He naturally seeks to excel at whatever task is before him, and he has done so- from providing excellent customer service as a licensed optician to quickly rising to the top echelon in several sales organizations in the ophthalmic field. As a sales consultant, Robbie is somewhat unique in that he possesses very strong sales skills AND very strong technical skills (as a sales trainer for many years, I have observed these qualities are usually inversely proportional). He holds himself- and those around him- to a high standard of achieving results \\"the right way.\\" Obviously, I highly recommend Robbie Hall to anyone\'s consideration (assuming a self-motivated, high-achieving person with strong communication skills is what you are looking for :^). -Pete Hanlin, LDO”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to provide consulting services in the optical industry, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns for their optical business.
### Human: Agent: ['John Short', 'EXPERIENCE OVERVIEW: Results-oriented creative executive with rare combination of artistic skill and business acumen. Demonstrated success with Fortune 500 brands (IBM, J&J, Panasonic, Coca-Cola, Bacardi, Chrysler, etc.). Broad international experience, responsible for creation of global advertising campaigns, brand identities and style guides. Especially impressive experience in technology, apparel, spirits and automotive. Experienced and collaborative leader of companies, departments and creative teams.Specialties: CREATIVE MANAGEMENT, GLOBAL BRAND IDENTITY, ART DIRECTION/DESIGN, IN MARKETING COMMUNICATIONS Technology, Automotive, Health Care, Beauty , Consumer package Goods', 'CEO at BrandEspace', 'Brandespace', '[{"company":"Brandespace","company_id":"brandespace","industry":"Marketing Services","location":"150 East 49th Street New York City NY 10017","positions":[{"description":"Integrated branding company. Our discipline is called Brand Curating. It’s an artful process that uncovers a brand’s power, durability and velocity, by identifying and refining brand assets and connecting them with consumer insights.We then create an idea.We create an idea big enough and true enough that an entire company can stand behind it, every product, every promise, every person. We create ideas with a sharp and leading edge profile that can withstand the rough often-dangerous challenges in the market place, filled with changing technologies, treacherous trends.","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Brandespace","title":"CEO Creative Director"}],"url":"https://www.linkedin.com/company/brandespace"},{"company":"Ocean Group Enterprises LLC","company_id":"ocean-group-enterprises-llc","location":"","positions":[{"description":"Branding communications including strategic and creative development in all media. Brand Identity, Advertising Package design, sales support materials, digital marketing. Global management of teams and companies.","duration":"May 2001 Jan 2011 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jan 2011","start_date":"May 2001","subtitle":"Ocean Group Enterprises LLC","title":"CEO"}],"url":"https://www.linkedin.com/company/ocean-group-enterprises-llc"},{"company":"KVNY","company_id":null,"location":"","positions":[{"description":"On line marketing campaign and pr","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"KVNY","title":"Marketing"}],"url":""},{"company":"Warwick Baker O\'Neill","company_id":null,"location":"","positions":[{"description":"Advertising agency Brand communications, including creative development of advertising, digital marketing, brand idenity","duration":"Aug 1997 Jun 2001 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2001","start_date":"Aug 1997","subtitle":"Warwick Baker O\'Neill","title":"Creative Directer"}],"url":""},{"company":"Lintas","company_id":"mllintasgroup","location":null,"positions":[{"description":"","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"Lintas","title":"creative director"},{"description":"","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"Lintas","title":"creative director"}],"url":"https://www.linkedin.com/company/mllintasgroup"},{"company":"Ammirati Puris Lintas","company_id":"ammirati-puris-lintas","location":"","positions":[{"description":"Brand development, graphic design, new product launches, brand identity in store merchandising.","duration":"1986 1995 9 years","duration_short":"9 years","end_date":"1995","start_date":"1986","subtitle":"Ammirati Puris Lintas","title":"Creative director"}],"url":"https://www.linkedin.com/company/ammirati-puris-lintas"}]', '["“Over a thirty year career in advertising, John Short is one of the most professional and productive professionals I\'ve ever encountered. His creative gifts are prodigious and, as important, he brings a business acumen to every project that\'s rare among creative practitioners. I recommend him without reservation.”","“I\'ve had the honor of working with John at 3 different agencies over 16 years in my career: Lintas, Warwick Baker O\'Neill and consulting for him at Ocean Group. John is a unique, rare a special combination of CEO with business acumen, creative director with impeccable taste and style, and fine artist with talent and vision. Every time we\'ve worked together, we have built the client\'s business, the agency\'s business and the teams. I am waiting for the chance to work together again. I would unequivocally recommend John to any client looking for strategic creative, and any agency looking for business management.”"]'] User: ['Jorge Becerra', 'Advertising professional with experience as a senior strategic planner in creative agencies. Passionate about turning consumer research into inspiration for building breakthrough consumer brands.', 'Strategic Planning Director at Alma', 'Alma', '[{"company":"Alma","company_id":"almaddb-com","industry":"Marketing Services","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Alma","title":"Strategic Planning Director"}],"url":"https://www.linkedin.com/company/almaddb-com"},{"company":"DDB Colombia","company_id":"ddb-colombia","location":"","positions":[{"description":"Lead brand strategy department, helping the agency become the second-largest agency in Colombia and one of the most effective and creative agencies in Latin America. In my time here, the company doubled its revenue, winning 25 new clients. Main accounts include BBVA, Claro, McDonald’s, Avianca Airlines, and ABInBev. Lead brand strategy department, helping the agency become the second-largest agency in Colombia and one of the most effective and creative agencies in Latin America. In my time here, the company doubled its revenue, winning 25 new clients. Main accounts include BBVA, Claro, McDonald’s, Avianca Airlines, and ABInBev.","duration":"Jul 2016 Jul 2021 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jul 2021","start_date":"Jul 2016","subtitle":"DDB Colombia","title":"Planning Vice President"}],"url":"https://www.linkedin.com/company/ddb-colombia"},{"company":"sancho bbdo","company_id":"sanchobbdo","location":null,"positions":[{"description":"Responsible for leading the agency’s planning and research team in the development and implementation of integrated communication solutions for clients like Pepsico, Movistar, Bayer, Quaker, and Casino Group. While working there, the agency delivered some of the most effective and talked about campaigns in the country and was ranked the world\'s most effective agency for two years in a row (according to the Global Effie Effectiveness Index).","duration":"Sep 2013 Jul 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2016","start_date":"Sep 2013","subtitle":"sancho bbdo","title":"Strategic Planning Director"},{"description":"Creative strategy and communication business solutions for various clients in industries from consumer packaged goods, to automobiles, beverages, technology, personal care and retail.","duration":"Jul 2012 Sep 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2013","start_date":"Jul 2012","subtitle":"Sancho BBDO Colombia","title":"Senior Strategic Planner"}],"url":"https://www.linkedin.com/company/sanchobbdo"},{"company":"DDB","company_id":"ddb-colombia","location":null,"positions":[{"description":"Led brand strategy for Honda Motorcycles, Jhonson & Jhonson, Clorox, Bridgestone andEnergizer.","duration":"Jan 2009 Jul 2012 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2012","start_date":"Jan 2009","subtitle":"DDB","title":"Strategic Planner"},{"description":"Worked in the implementation of brand activation, interactive, and CRM strategies for LGelectronics.","duration":"Aug 2007 Jan 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2009","start_date":"Aug 2007","subtitle":"DDB","title":"Account executive"}],"url":"https://www.linkedin.com/company/ddb-colombia"},{"company":"DDB Latina Puerto Rico","company_id":"ddb-latina-puerto-rico","location":"Puerto Rico area","positions":[{"description":"Appointed to travel to Puerto Rico to provide training on strategic tools and rotate through different accounts of DDB Puerto Rico. During my time there, I worked with agency partners on strategic projects, learned about the U.S. Hispanic market, and helped clients like Walmart and Subway develop and implement an audience segmentation model for their campaigns. Appointed to travel to Puerto Rico to provide training on strategic tools and rotate through different accounts of DDB Puerto Rico. During my time there, I worked with agency partners on strategic projects, learned about the U.S. Hispanic market, and helped clients like Walmart and Subway develop and implement an audience segmentation model for their campaigns.","duration":"Dec 2011 May 2012 6 months","duration_short":"6 months","end_date":"May 2012","start_date":"Dec 2011","subtitle":"DDB Latina Puerto Rico","title":"Strategic Planner, Talent Exchange Program"}],"url":"https://www.linkedin.com/company/ddb-latina-puerto-rico"}]', '["Leo Macias “Jorge have the ability to attract the best ideas. As a creative is incredible to have him at the same table, as a leader is great to have him at the same battle. ”","JUAN L. ISAZA “Jorge is a great planner and strategic thinker. He has a great vision for connecting brands with cultural and consumer opportunities. One of his most valuable strengths is the ability to inspire and guide the creative team. He is an excellent team member collaborating both inside the agency and also when partnering with clients. ”"]']### Assistant: The agent's job is to collaborate with creative teams and provide strategic guidance, and today the user is reaching out to the agent because they need assistance in turning consumer research into inspiration for building breakthrough consumer brands.
### Human: Agent: ['Kevin Kinnett', 'Over ten years of integration and consulting experience. Proven results in a diversity of technologies and architectures, working in numerous industries.', 'Lead Software Engineer at Assurant', 'Assurant', '[{"company":"Assurant","company_id":"assurant","industry":"Insurance","location":"Greater Atlanta Area","positions":[{"description":"Leading development for business critical applications using Microsoft Azure PaaS and Service Fabric solutions. Leading development for business critical applications using Microsoft Azure PaaS and Service Fabric solutions.","duration":"Jul 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Assurant","title":"Lead Software Engineer"}],"url":"https://www.linkedin.com/company/assurant"},{"company":"Ad Victoriam Solutions","company_id":"ad-victoriam-solutions","location":"Greater Atlanta Area","positions":[{"description":"Designed and implemented solutions to integrate multiple systems with salesforce. Designed and implemented solutions to integrate multiple systems with salesforce.","duration":"Aug 2018 Jun 2019 11 months","duration_short":"11 months","end_date":"Jun 2019","start_date":"Aug 2018","subtitle":"Ad Victoriam Solutions","title":"Senior Integration Consultant"}],"url":"https://www.linkedin.com/company/ad-victoriam-solutions"},{"company":"Innovative Architects","company_id":"innovative-architects","location":null,"positions":[{"description":"\\"Innovative Architects specializes in using leading edge, proven technologies to build practical solutions to business problems. We commit to understanding our client\'s business and technology needs so that our solutions are able to meet both current and future needs. We also seek to deliver quick returns on our client\'s IT investments by deploying modular, reusable solutions that fit with client\'s legacy systems and their new strategic architectures (i.e., web services, service-oriented architecture, etc.)\\"I work with a diverse set of technologies including several high profile, long term BizTalk integration projects, mission critical custom SharePoint portals as well a many custom .NET and ASP.NET projects. (See list of projects below).","duration":"Mar 2013 Jul 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Jul 2018","start_date":"Mar 2013","subtitle":"Innovative Architects","title":"Technical Account Manager"},{"description":"\\"Innovative Architects specializes in using leading edge, proven technologies to build practical solutions to business problems. We commit to understanding our client\'s business and technology needs so that our solutions are able to meet both current and future needs. We also seek to deliver quick returns on our client\'s IT investments by deploying modular, reusable solutions that fit with client\'s legacy systems and their new strategic architectures (i.e., web services, service-oriented architecture, etc.)\\"I work with a diverse set of technologies including several high profile, long term BizTalk integration projects, mission critical custom SharePoint portals as well a many custom .NET and ASP.NET projects. (See list of projects below).","duration":"Jan 2010 Apr 2013 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2013","start_date":"Jan 2010","subtitle":"Innovative Architects","title":"Senior Consultant, Senior Software Engineer"}],"url":"https://www.linkedin.com/company/innovative-architects"},{"company":"A.D.A.M.","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"\\"Adam specializes in software for employers, benefits brokers and healthcare organizations which provide customizable health solutions to help hospitals, managed care organizations, and consumer web sites become an integral part of the online consumer healthcare experience.\\"Was responsible for several mission critical applications, including being on the two person team that was charged with the final stages of the rewrite and deployment of the company’s flagship product. I was also involved with efforts to standardize the messaging/EDI platforms and applications across the organization.","duration":"May 2009 Jan 2010 9 months","duration_short":"9 months","end_date":"Jan 2010","start_date":"May 2009","subtitle":"A.D.A.M.","title":"Software Engineer"}],"url":""},{"company":"SDN Global","company_id":"sdn-global","location":"","positions":[{"description":"","duration":"Feb 2009 May 2009 4 months","duration_short":"4 months","end_date":"May 2009","start_date":"Feb 2009","subtitle":"SDN Global","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/sdn-global"},{"company":"Nexidia","company_id":"nexidia","location":"Greater Atlanta Area","positions":[{"description":"\\"Nexidia has applied years of research and development to deliver a comprehensive range of solutions for audio and video search. Nexidia works with some of the world’s largest contact centers, rich media companies, government agencies, and legal firms to help them realize the amazing possibilities now discoverable in audio and video content.\\"Was part of the development of many custom .NET applications including: standalone tools, applications, and frameworks used mainly to perform system testing, automated functional testing, load testing, and automated UI testing. As well as applications for automated deployment of configurable complex data sets into installed products.Worked in a small fast paced development team using an Agile (Scrum) methodology.Was an integral part of extensive development of in house load testing framework. This suite of applications contributed to a vast increase in the performance to the company\'s flagship ASP. NET application, and included real time reporting capabilitiesAs part of the development efforts brought on-line hundreds of automated test, which verified thousands of function points, and running as part of a daily build, saving an exponential amount of QA manual testing time.Gained in-depth knowledge of IE\'s Document Object Model, as well HTTP, and ASP.NET during automated UI framework development","duration":"Jan 2007 Oct 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2008","start_date":"Jan 2007","subtitle":"Nexidia","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/nexidia"},{"company":"Kennesaw State University","company_id":"kennesaw-state-university","location":"Kennesaw, GA","positions":[{"description":"Trained/advised faculty members, students, and staff on the use of Photoshop, Illustrator, Web Development (Dreamweaver, Flash), InDesign, Video Editing - iMovie and Final Cut Pro and the OS X operating system. Helped to install and maintained the audio/projection systems around campus. Worked with faculty members to develop instructional technology projects for classroom use.While working for Presentation Technology Department at KSU, I developed a software application to keep track of the audio/visual equipment the department circulates. This was written in Java using a MySQL database back end hosted on a OS X server. This project was completed using Eclipse IDE.","duration":"Sep 2003 Dec 2006 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2006","start_date":"Sep 2003","subtitle":"Kennesaw State University","title":"Student Technology Advisor"}],"url":"https://www.linkedin.com/company/kennesaw-state-university"},{"company":"Sandy Clough Incorporated","company_id":null,"location":"Powder Spring, GA","positions":[{"description":"Developed two custom databases for a local business to keep track of sales and run several multi-tiered commissions reports. Included database design and development of custom forms and reporting. Developed two custom databases for a local business to keep track of sales and run several multi-tiered commissions reports. Included database design and development of custom forms and reporting.","duration":"Sep 2004 Feb 2005 6 months","duration_short":"6 months","end_date":"Feb 2005","start_date":"Sep 2004","subtitle":"Sandy Clough Incorporated","title":"Independent Contractor"}],"url":""},{"company":"Beef\'O\'Brady\'s","company_id":"beef","location":"Marietta, GA","positions":[{"description":"","duration":"May 2003 Sep 2003 5 months","duration_short":"5 months","end_date":"Sep 2003","start_date":"May 2003","subtitle":"Beef\'O\'Brady\'s","title":"Bar Tender"}],"url":"https://www.linkedin.com/company/beef"},{"company":"Congressional Campaign","company_id":null,"location":"","positions":[{"description":"Assisted with the set-up of a call center; sometimes managed the same call center with five to fifteen volunteers. Was responsible for day-to-day office and fieldwork such as coordinating times and events and the deployment of signs, banners, and paraphernalia. Assisted with the set-up of a call center; sometimes managed the same call center with five to fifteen volunteers. Was responsible for day-to-day office and fieldwork such as coordinating times and events and the deployment of signs, banners, and paraphernalia.","duration":"Jun 2002 Aug 2002 3 months","duration_short":"3 months","end_date":"Aug 2002","start_date":"Jun 2002","subtitle":"Congressional Campaign","title":"Intern"}],"url":""},{"company":"Target","company_id":"target","location":"","positions":[{"description":"","duration":"Jun 1999 Jan 2001 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2001","start_date":"Jun 1999","subtitle":"Target","title":"Cashier/ Sales Assoicate"}],"url":"https://www.linkedin.com/company/target"}]', '["Cici Carter “I worked with Kevin in the Software Engineering group, and I found him to be hard working, helpful, and a pleasure to work with. Kevin\'s knowledge of .NET is exceptional, and he resolved the bugs assigned to him quickly. A true team player, Kevin often made himself available to help other members of our team resolve software defects, which helped the entire department meet very ambitious development deadlines. Kevin is a contributor who would be an asset to any company.”","James Hoadley “Kevin Kinnett worked as a Software Engineer in the Release Maintenance Group for seven months which I was managing at the time. He showed an outstanding work ethic and a passion for keeping pace with new developments in the field of Software Engineering. He took on a variety of assignments with energy and enthusiasm and delivered top-quality output on schedule. In addition, he worked on improvements to our process and development environment. I strongly recommend Kevin as an asset to any Software Engineering team.”"]'] User: ['Henry Medina', "I'm an independent IT Consultant with over 20 years of Industry Experience. Specialties: Cloud Architecture, Automation, CI/CD Strategies, Containers", 'Principal at Crafty Technologies, Inc', 'Crafty Technologies, Inc', '[{"company":"Crafty Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Independent IT Contractor Independent IT Contractor","duration":"Mar 2006 - Present 16 years 5 months","duration_short":"16 years 5 months","end_date":"Present","start_date":"Mar 2006","subtitle":"Crafty Technologies, Inc","title":"President"}],"url":""},{"company":"Instinet Corporation","company_id":"instinet-incorporated","location":"New York, NY","positions":[{"description":"Unix/Linux Consultant:Provisioning of SystemsImplementation of new SoftwareSystem Administration Unix/Linux Consultant:Provisioning of SystemsImplementation of new SoftwareSystem Administration","duration":"Nov 2009 Oct 2011 2 years","duration_short":"2 years","end_date":"Oct 2011","start_date":"Nov 2009","subtitle":"Instinet Corporation","title":"Unix/Linux SA"}],"url":"https://www.linkedin.com/company/instinet-incorporated"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"","positions":[{"description":"Support Engineer for the Solaris Operating System Support Engineer for the Solaris Operating System","duration":"Jan 2008 Jun 2008 6 months","duration_short":"6 months","end_date":"Jun 2008","start_date":"Jan 2008","subtitle":"Sun Microsystems","title":"Support Engineer"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"The Thomson Corporation","company_id":"thomson-reuters","location":"","positions":[{"description":"","duration":"Mar 2007 Sep 2007 7 months","duration_short":"7 months","end_date":"Sep 2007","start_date":"Mar 2007","subtitle":"The Thomson Corporation","title":"System Administrator"}],"url":"https://www.linkedin.com/company/thomson-reuters"},{"company":"V-Me Media","company_id":"v-me-media","location":"","positions":[{"description":"","duration":"2007 2007 less than a year","duration_short":"less than a year","end_date":"2007","start_date":"2007","subtitle":"V-Me Media","title":"voiceover"}],"url":"https://www.linkedin.com/company/v-me-media"},{"company":"Computer Network Solutions","company_id":"highstreetitsolutions","location":"","positions":[{"description":"","duration":"Aug 2004 Dec 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2005","start_date":"Aug 2004","subtitle":"Computer Network Solutions","title":"System Administrator"}],"url":"https://www.linkedin.com/company/highstreetitsolutions"},{"company":"Ziff Brothers Investments","company_id":"ziff-brothers-investments","location":"","positions":[{"description":"","duration":"Aug 2000 Jan 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2004","start_date":"Aug 2000","subtitle":"Ziff Brothers Investments","title":"Market Data System Administrator"}],"url":"https://www.linkedin.com/company/ziff-brothers-investments"},{"company":"TD Ameritrade","company_id":"td-ameritrade","location":"","positions":[{"description":"","duration":"May 1998 May 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2000","start_date":"May 1998","subtitle":"TD Ameritrade","title":"Account Manager / Help Desk Associate"}],"url":"https://www.linkedin.com/company/td-ameritrade"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"","positions":[{"description":"Field Wireman Field Wireman","duration":"May 1993 May 1999 6 years 1 month","duration_short":"6 years 1 month","end_date":"May 1999","start_date":"May 1993","subtitle":"United States Marine Corps","title":"E4"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Keith Gauvin “Dear Henry, I\'ve written this recommendation of your work to share with other LinkedIn users. Details of the Recommendation: \\"Henry is one of the few down to earth, communicative, and approachable IT professionals that I have had the distinct pleasure of working with in the business. I was pleased to have the privilege of employing Henry as a contractor on several of our critical client facing professional service engagements. Henry is consultative and adapts quickly to dynamic environments and situations, always up for the challenge. Henry knows that IT is more than computers and people who manage them, rather, it is the combination of people process and technology in balance that endures and provides organizations with the insight, agility and advantage precedent to success in tough economic climates.\\"”","Charles S. “Henry is a self motivated individual who can be counted on to perform the required tasks quickly and efficiently. He developed a sold rapport with his end users.”"]']### Assistant: The agent's job is to provide cloud architecture and automation solutions, and today the user is reaching out to the agent because they need assistance with designing and implementing a CI/CD strategy for their software development process.
### Human: Agent: ['Toni Hardman', "With over 10 years experience in the Health and Beauty Industry(skin, brows, makeup,and facials), I will step in and make an immediate contribution to your continued success of your organization. As a Counter Manager for a Fortune 500 Cosmetics Company Estée Lauder , I have managed and developed a dynamic team of Beauty Advisors. We have established ourselves as one of the top selling Beauty Counter's in our Philadelphia/New Jersey District I'm actively enrolled in the Beauty Institute a school licensed by the Pennsylvania State Board of Cosmeology. I will graduate with top honors in my class ,January 2018 as a licensed aesthetician. March 2018 I will be a Licensed Medical Aesthetician , after attending The Institute For Laser Medicine my studies include: laser hair removal, skin tightening, cellulite therapy, photofacials and various skin rejuvenation treatments. As a Health & Beauty Expert as well as a respectfully professional I truly have a passion for the Beauty Industry. I can perform a wide range of treatments, advise, educate, train and couch any size audience, develop individual planes based On a clients needs , strong communication skills, dedicated reliable team member who works extremely well with others. member of the Philly Raw Natural Born Artist Association http://www.rawartists.org/view-artists/userprofile/achardma. My Portfolio: www.modelmayhem.com/1019056 For booking contact..Toni Hardman, Email: tigertonimac@yahoo.com", 'With over 15yrs experience in organic beauty, lifting facials, and body improvement.', 'Nordstrom', '[{"company":"Nordstrom","company_id":"nordstrom","industry":"Retail","location":"","positions":[{"description":"Personal Shopper But For BeautyLuxury Brands:Tom FordLA PrairieChanel Le MarDior SisleyBobbi Brown Jo MaloneTrish McEvoyYves Saint LaurentMac Cosmetics Personal Shopper But For BeautyLuxury Brands:Tom FordLA PrairieChanel Le MarDior SisleyBobbi Brown Jo MaloneTrish McEvoyYves Saint LaurentMac Cosmetics","duration":"Jan 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Nordstrom","title":"Cosmetics Beauty Stylist"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"PRO MAKEUP ARTIST","company_id":null,"location":"","positions":[{"description":"PRO MAKEUP ARTIST: LICENSED AND TRAINED PRO MAKEUP ARTIST: LICENSED AND TRAINED","duration":"Mar 2005 - Present 16 years 9 months","duration_short":"16 years 9 months","end_date":"Present","start_date":"Mar 2005","subtitle":"PRO MAKEUP ARTIST","title":"Certified Freelance Multicultural Makeup Artist:Makeup/Brows/Lashes/Skincare/Facials"}],"url":""},{"company":"The Estée Lauder Companies Inc.","company_id":"the-estee-lauder-companies-inc","location":"Macy\'s Roosevelt Mall 2327 Cottman Ave. Philadelphia, Pa. 19149","positions":[{"description":"Drive retail sales at the store level.Build in-store relationships with all levels of management and selling teams.Develop a Special Events calendar and implement, along with merchandising objectives, with in-store selling teams.Sell company programs to store management and receive support for execution of our company Sales and Marketing and Events calendars.Recruit, train, motivate, and develop our people; our company\'s greatest asset.Educate our selling teams and account sales staff about the company\'s goals, visual merchandising directives and product knowledge.Provide direction to Beauty Advisors regarding company goals and objectives.Formally review job performance for all employees annually.Provide ongoing feedback and coaching to Beauty Advisors","duration":"Sep 2009 2016 7 years","duration_short":"7 years","end_date":"2016","start_date":"Sep 2009","subtitle":"The Estée Lauder Companies Inc.","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-estee-lauder-companies-inc"}]', '["Robyn Howzell-Obuobi “Toni is the best in her business, she\'s creative and professional. I\'ll hired Toni over and over again for her services; you won\'t be disappointed with her work. She is truly amazing.”","Dennis Maurice Dumpson “I first worked with Toni in 2011 when I was starting a new project and needed a reliable, expert make-up artist -- little did I know that I was getting a full service aesthetic master. Make-up is only the start of her talents, she groomed our model from head to toe and truly gave us insight on cutting edge techniques that bridged our vision with the contemporary standards in make-up. Moreover, she was extremely professional, focusing on making her client comfortable and getting the job done. Once hired she gave us 150% and I am most grateful for service, talent, and skill. Lastly, her creativity and great use of color on a variety of facial tones, colors, etc. is invaluable. She is the \'Real Deal!\'”"]'] User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person \| Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']### Assistant: The agent's job is to offer marketing and branding services, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for promoting the user's health and beauty products/services.
### Human: Agent: ['Jyothsna Veeturi', 'Experienced C#/.NET developer', 'Software Engineer at RMS', 'RMS', '[{"company":"RMS","company_id":null,"location":"Newark, CA","positions":[{"description":"","duration":"Jan 2014 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Jan 2014","subtitle":"RMS","title":"Staff Software Engineer"}],"url":""},{"company":"Daegis","company_id":"daegis","location":"San Francisco","positions":[{"description":"","duration":"Aug 2013 Dec 2013 5 months","duration_short":"5 months","end_date":"Dec 2013","start_date":"Aug 2013","subtitle":"Daegis","title":"Software Developer"}],"url":"https://www.linkedin.com/company/daegis"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, WA","positions":[{"description":"Software Engineer in Microsoft Dynamics Core services team. Software Engineer in Microsoft Dynamics Core services team.","duration":"Apr 2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"Apr 2009","subtitle":"Microsoft","title":"Software Engineer (Contract)"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Josh Swedberg “Jyothsna is a strong software engineer with the ability to drive projects from inception to completion. She thrived with new challenges thrown at her and has a clear passion for technology and software development. She is a valuable asset to a team and will push to deliver solutions on time and with high quality.”","Alejandro Aquino “Jyothsna is very organized, she is very careful about solving issues with the right solution. She understand the problem with little explanation. She drives the solution by herself. She is a person I can assign complex problems and be sure they will get solved”"]'] User: ['Deanne Lampe', 'LSS & NNA Certified Loan Signing Agent', 'Owner at Sign Here, LLC', 'Sign Here, LLC', '[{"company":"Sign Here, LLC","company_id":null,"location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Sign Here, LLC","title":"Business Owner"},{"description":"","duration":"Aug 2020 Aug 2020 1 month","duration_short":"1 month","end_date":"Aug 2020","start_date":"Aug 2020","subtitle":"Sign Here, LLC","title":"Loan Signing Agent"}],"url":""},{"company":"Atlantic Tomorrow\'s Office","company_id":"atlantic-tomorrow%27s-office","location":"Bloomfield, New Jersey","positions":[{"description":"","duration":"Jun 2018 Apr 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2020","start_date":"Jun 2018","subtitle":"Atlantic Tomorrow\'s Office","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/atlantic-tomorrow%27s-office"},{"company":"Wyndham Worldwide","company_id":"wyndham-destinations","location":"Parsippany, New Jersey","positions":[{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Wyndham Worldwide","title":"Administrative Assistant to SVP, Chief Compliance Officer"}],"url":"https://www.linkedin.com/company/wyndham-destinations"},{"company":"Morgan Stanley","company_id":"morgan-stanley","location":"","positions":[{"description":"","duration":"Oct 2007 Mar 2017 9 years 6 months","duration_short":"9 years 6 months","end_date":"Mar 2017","start_date":"Oct 2007","subtitle":"Morgan Stanley","title":"Senior Registered Client Service Associate"}],"url":"https://www.linkedin.com/company/morgan-stanley"},{"company":"Saymar Digital Systems","company_id":null,"location":"New Jersey","positions":[{"description":"","duration":"Jun 2002 Oct 2007 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2007","start_date":"Jun 2002","subtitle":"Saymar Digital Systems","title":"Executive Assistant and Office Manager"}],"url":""},{"company":"Kline & Company","company_id":"kline-&-company","location":"","positions":[{"description":"","duration":"Apr 1988 Feb 1999 10 years 11 months","duration_short":"10 years 11 months","end_date":"Feb 1999","start_date":"Apr 1988","subtitle":"Kline & Company","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/kline-&-company"}]', '["Frederick Weber “Deanne provided me outstanding service while at MS! Very knowledgeable, always thorough and accurate with fast turnaround and a great demeanor. I miss working with her!”","Robert (Bob) Schleckser “Deanne worked on the account team for my investment portfolio for several years. During that time she was extremely helpful to me and to my family. She was friendly, resourceful, efficient and very effective in executing a wide range of request from us. In particular, Deanne was very helpful in setting up our son\'s account and getting him comfortable in managing activities around his portfolio. I would be very comfortable recommending Deanne to any organization. We really miss working with her. ”","Sowmi Krishnamurthy “I have had the opportunity to work with Deanne as her client while at Morgan Stanley for a number of years. During this time Deanne has provided best in class service in managing my account. She has always been friendly, courteous, professional and prompt with follow ups. She is experienced in the administration side of account management and that came across in my dealings with her. I wish her the best in her career.”"]']### Assistant: The agent's job is to develop software solutions, and today, the agent is reaching out to the user because they need assistance in implementing a digital signing feature for their loan signing business.
### Human: Agent: ['Abhishek Shukla', 'AWS Certified Solutions Architect Associate with effective communication and organizational skills having 7 years of in-depth experience in Design, Implementation and Maintenance of Server Infrastructure. Adept at applying DevOps principles and technologies for digital transformation in enterprise-wide applications. Strategic consultant to key stakeholders on application architecture in hybrid and public cloud ecosystem. My goal is to seek a career to utilize my analytical abilities and technical skills to maximum extent through continuous learning and practice, and be an asset to the organization I serve.', 'DevOps Consultant at Amazon Web Services \| AWS Certified Solutions Architect Associate \| Certified Kubernetes Administrator', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"May 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"May 2021","subtitle":"Amazon Web Services (AWS)","title":"DevOps Consultant"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Tech Mahindra","company_id":"tech-mahindra","location":null,"positions":[{"description":"- Formalize business requirements into technical specifications encompassing all aspects of solution architecture- Design, configure and administer end-to-end product on Amazon Web Services (AWS) infrastructure using various components including but not limited to VPC, EC2, RDS, S3, ECS/EKS- Automate CI/CD pipeline through scripts, DevOps principles and technologies, thus reducing operational cost of the current system significantly by 50%- Migrate application infrastructure from On-Premises to AWS and implement essential security policies on accounts, servers and applications- Capacity Management and Hardware Procurement with respect to cost and performance for various application tiers and conform to customer requirements along with industry-standard best practices- Operationalize recovery process in an event of disaster to curtail business impact- Develop interactive dashboard on Python that provides one-stop interface to conduct project activities and minimize the manual effort of data collation","duration":"Jan 2017 May 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2021","start_date":"Jan 2017","subtitle":"Tech Mahindra","title":"Senior Software Engineer"},{"description":"- Migrate application ecosystem from WebLogic to JBoss servers- Maintain and monitor applications across all environments like Development, Staging and Production- Configure logging and monitoring platforms on Nagios and Dynatrace- Set up robust infrastructure to on-board web applications from monolithic to microservice architecture on Kubernetes orchestration and Docker container engine","duration":"Sep 2014 Dec 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2016","start_date":"Sep 2014","subtitle":"Tech Mahindra","title":"Software Engineer"},{"description":"- Manage stage environments for B2B web applications on WebLogic and Apache servers- Develop Shell and WLST scripts to automate the configuration and application lifecycle on WebLogic- Administer Source Code Management (SCM) and code build using Bamboo and Apache Subversion (SVN)","duration":"Sep 2013 Aug 2014 1 year","duration_short":"1 year","end_date":"Aug 2014","start_date":"Sep 2013","subtitle":"Tech Mahindra","title":"Associate Software Engineer"}],"url":"https://www.linkedin.com/company/tech-mahindra"},{"company":"Suven Consultants and Technology Pvt.Ltd.","company_id":null,"location":"Mumbai Area, India","positions":[{"description":"","duration":"Feb 2012 Apr 2012 3 months","duration_short":"3 months","end_date":"Apr 2012","start_date":"Feb 2012","subtitle":"Suven Consultants and Technology Pvt.Ltd.","title":"Website Engineer (Intern)"}],"url":""}]', '["Prashant Bhogvan “Abhishek worked with me as part of the ABS team for AT&T\'s Premier application. He is an extremly committed guy. You call him at 3 in the morning and he would be there to help you. He was my go-to guy for anything \\"new\\", he is quick to learn new thing and implement them. I highly recommend him.”","Deepanshu Shrivastava “Abhishek is one of the engineers which everyone wants in their team. He has a uncanny sense of getting to the root cause of problem in the least amount of time and fixing it in a way that better action can be taken faster which any team member can follow from the knowledge document. He is also a great mentor to the junior resources guiding them in complex situations and also giving room to learn themselves. I wish him all the best for his future and get success in all aspects of life. ”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide technical consultation and support, and today the agent is reaching out to the user because they need assistance in implementing DevOps principles and technologies for digital transformation in their healthcare services organization.
### Human: Agent: ['Thomas Steyer', 'I have over 17yrs of experience in both regional and national account sales with a consistent track record as a top performer. I have prospected, secured and maintained both small and large cap accounts with multi-million dollar spends. I have both operational and sales experience with educational background in purchasing which allows me a 360 degree view of the transaction process. I am eager to move into more of a mentoring position with an opportunity in sales management. Specialties: Prospecting, presenting, solution selling and negotiating contracts in the Transportation/Logistics Industries', 'Sr. Account Manager ArcBest Corp.', 'Panther Expedited Services', '[{"company":"Panther Expedited Services","company_id":"panther-expedited-services","industry":"Truck Transportation","location":"Panther Premium Logistics","positions":[{"description":"•Consistently exceeded revenue goals growing territory from 5.4 to 11.6 million in just 3 years resulting in Presidents Club nomination•Received above average ratings in semi annual reviews for performance in call productivity, pipeline revenue and throughout as well as administrative management of account profiles•Consistently listed as one of the top performers in both ground and air service offerings, securing and managing accounts with multi-million dollar spends•Effectively worked with various personalities ranging from laborers to Vice Presidents to secure and onboard new accounts","duration":"2005 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2005","subtitle":"Panther Expedited Services","title":"Sr. Territory Manager"}],"url":"https://www.linkedin.com/company/panther-expedited-services"},{"company":"Dynamex","company_id":"tforcelogistics","location":"","positions":[{"description":"Manage national Account Opportunities in OH,MI and PA also responsible for developing and launching US Expedite Division.•Wrote business plan for U.S. launch of expedite service product•Orchestrated the individual action items needed to successfully set up and complete each phase of the launch reporting directly to the VP of Sales•Played lead role in market research, forecasting, recruiting and marketing•Managed existing national accounts and secured new ones with annual transportation spend of 10-50 million dollars selling fleet outsourcing, scheduled distribution and same-day delivery services","duration":"Jan 2005 Jul 2005 7 months","duration_short":"7 months","end_date":"Jul 2005","start_date":"Jan 2005","subtitle":"Dynamex","title":"National Account Manager"}],"url":"https://www.linkedin.com/company/tforcelogistics"},{"company":"TST Expedited Services","company_id":null,"location":"","positions":[{"description":"Manage existing and develop new accounts in OH and PA.•Consistently exceeded revenue goals set for my territory which was at 198% of goal when I left the company in 2004•Received A-Superior rating on last review for my aggressive sales approach combined with excellent presentation skills and industry knowledge•Designed customer profile document in Microsoft Outlook to store critical customer data•Worked with VP of Sales to develop PowerPoint presentation for sales team Manage existing and develop new accounts in OH and PA.•Consistently exceeded revenue goals set for my territory which was at 198% of goal when I left the company in 2004•Received A-Superior rating on last review for my aggressive sales approach combined with excellent presentation skills and industry knowledge•Designed customer profile document in Microsoft Outlook to store critical customer data•Worked with VP of Sales to develop PowerPoint presentation for sales team","duration":"Jun 1999 Jan 2005 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2005","start_date":"Jun 1999","subtitle":"TST Expedited Services","title":"Sr. Account Manager"}],"url":""}]', '["Jon Garity “I\'ve had the pleasure to work directly with Tom for six years. During this timeframe he has been one of Panther\'s most successful Account Executives, routinely surpassing the company\'s goals and objectives. Tom is customer focused and leaves nothing to chance. He has a strong business sense and is constantly challenging our team to find broader and better solutions for our customers. His hard work, dedication and drive are un-matched and he is a valuable asset to the Panther organization.”","Kevin Little “In a business development capacity Thomas was effective at uncovering opportunity and then rolling up his sleeves to develop it. His high level of determination and competitive spirit are strong assets to any team.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to mentor and manage a sales team in the transportation/logistics industry. Today, the agent is reaching out to the user to discuss potential collaboration opportunities and share insights on leading a high-caliber field sales organization within a high-growth tech startup.
### Human: Agent: ['Sandeep K Sen', 'Senior Product Manager with extensive experience in solving highly complex and technical problems. Launched product innovations in various industries with in-depth technical and analytical capabilities. Strong ability to navigate ambiguity and create clarity, align stakeholders and motivating cross-functional teams to deliver quality products to customers. Technical expertise in Cloud & Converged Infrastructure, Edge Computing, IoT, GIS and BIM.', 'Product Manager @ Azure SDK', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Greater Seattle Area","positions":[{"description":"Making developers fall in love with Azure SDK for Java Making developers fall in love with Azure SDK for Java","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Microsoft","title":"Product Manager"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Johnson Controls","company_id":"johnson-controls","location":"Greater Seattle Area","positions":[{"description":"Defining product capabilities from a technology standpoint in Johnson Controls Smart Building IoT Platform. Defining product capabilities from a technology standpoint in Johnson Controls Smart Building IoT Platform.","duration":"Jan 2018 Nov 2021 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2021","start_date":"Jan 2018","subtitle":"Johnson Controls","title":"Product Manager"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Dell EMC","company_id":"dellemc","location":"Cork, Ireland","positions":[{"description":"Designed and implemented Dell-EMC Hyper Converged Infrastructure management software:• Automatic detection of new node• Auto-provisioning of new node• Distribution of secrets & TLS certificates across multiple nodes and containers Technologies Used• Docker • Kubernetes• Linux• RabbitMQ• Java• Go• Node.js Designed and implemented Dell-EMC Hyper Converged Infrastructure management software:• Automatic detection of new node• Auto-provisioning of new node• Distribution of secrets & TLS certificates across multiple nodes and containers Technologies Used• Docker • Kubernetes• Linux• RabbitMQ• Java• Go• Node.js","duration":"Aug 2016 Jan 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2018","start_date":"Aug 2016","subtitle":"Dell EMC","title":"Senior Software Engineer Team Lead"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Pilz","company_id":"pilz","location":"Cork, Ireland","positions":[{"description":"Designed and implemented HMI (Human Machine Interface) software PASvisu for Pilz PLCs:• Using AWS IoT to control the PLC from a remote web client• Sending alarms and events to web clients• Sending commands back to the PLC from web clientTechnologies used: MongoDB, Java, Linux Designed and implemented HMI (Human Machine Interface) software PASvisu for Pilz PLCs:• Using AWS IoT to control the PLC from a remote web client• Sending alarms and events to web clients• Sending commands back to the PLC from web clientTechnologies used: MongoDB, Java, Linux","duration":"May 2014 Aug 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2016","start_date":"May 2014","subtitle":"Pilz","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/pilz"},{"company":"Mercedes-Benz Research and Development India","company_id":"mercedes-benz-research-and-development-india","location":"","positions":[{"description":"Designed and implemented enterprise common messaging bus.Technologies used: MongoDB, Java, Spring framework, JAX-WS, REST Designed and implemented enterprise common messaging bus.Technologies used: MongoDB, Java, Spring framework, JAX-WS, REST","duration":"Aug 2012 Apr 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2014","start_date":"Aug 2012","subtitle":"Mercedes-Benz Research and Development India","title":"Software Engineer Team Lead"}],"url":"https://www.linkedin.com/company/mercedes-benz-research-and-development-india"},{"company":"IBM","company_id":"ibm","location":"Bengaluru Area, India","positions":[{"description":"Designed and implemented provisioning system for telecom assets.Technologies used: Java, DB2, JAX-WS, Eclipse Plugins Designed and implemented provisioning system for telecom assets.Technologies used: Java, DB2, JAX-WS, Eclipse Plugins","duration":"Dec 2008 Aug 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2012","start_date":"Dec 2008","subtitle":"IBM","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ibm"}]', '["David Haskett “Sandeep is an asset to any Software Development team. He sees the bigger picture when presented with a set of requirements. I was always amazed by his constant willingness to question why we were approaching things the way we did - he didn\'t accept the status quo. His standard of code is that of a principal engineer, and he has keen interest in mentoring junior and mid-level Engineers to achieve their best potential within a team. As an added bonus, he\'s also great fun to work with. As a manager of Global Engineering teams, I would hire him in the morning - in any team - in any location - he can adapt quickly and that\'s what makes him stand out from everyone else.”","Arabinda Nayak “Sandeep K Sen is very hard working , smart ,intelligent , disciplined person. He likes challenges in his work. He is a very responsible developer who completes his job in due time, along with this he is a good team player who believes in working as a single unit to achieve milestones and customer satisfaction. Being a skilled developer he is also having a good presence of mind on current affairs. Apart from this he has a keen interest in learning new things whether its a technical or non-technical.”"]'] User: ['Jamarveya (Davis) Bazzell', 'Highlights Accounts Receivable Collections Reconciliation Credit Analyst Billing Cash application Month end close Payroll HR Benefits and Administration Software NetSuite Sales Force SAP TRUX JD Edwards MS Office – Word, Excel, Outlook ACCPAC Ceridian', 'Accounts Receivable Analyst', 'Purchasing Power', '[{"company":"Purchasing Power","company_id":"purchasing-power","industry":"Financial Services","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Purchasing Power","title":"Accounts Receivable Analyst"}],"url":"https://www.linkedin.com/company/purchasing-power"},{"company":"6 Degrees Group (Westrock)","company_id":"6-degrees-group","location":"Norcross, Georgia, United States","positions":[{"description":"• Maintain Portfolio of $2.5 million which included confirmation and collection of payments, Provide Manager Details of 60+ and 180+ Monthly, understanding of all customers in portfolio, identify and explain the status and risk of the Credit Oversold Accounts, identify and explain Top 25 Credit Accounts, identify and explain the Top Accounts Monthly (or as needed).• Research, validate, and resolve all invoice disputes, short pays and deductions.• Maintain up to date status of the A/R health for each account in portfolio• Communicate with business unit personnel and establish internal relationships • Maintain unapplied cash case load by applying cash accurately and timely along with providing monthly status of unapplied cash in each customer account• Request remittance support from customers when necessary.• Obtain and provide invoice copies and Customer Aging Statements as requested• Provide excellent customer service to internal and external customers","duration":"Oct 2019 Dec 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2020","start_date":"Oct 2019","subtitle":"6 Degrees Group (Westrock)","title":"Settlement Specialist - AR"}],"url":"https://www.linkedin.com/company/6-degrees-group"},{"company":"Self employed","company_id":"us-security-associates","location":"Roswell, Georgia","positions":[{"description":"• Research billing and customer disputes and inquiries.• Process adjustments timely and accurately.• Research customer payments, including account reconciliation and analysis.• Conduct daily discussions with multiple internal organizations responsible for direct collections.• Create aging reports, statements, and correspondence for customer delivery.• Enter detailed notes on collection status into accounts receivable system.• Perform special assignments/projects as required.• Perform miscellaneous job duties as requested.","duration":"May 2018 Jun 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2019","start_date":"May 2018","subtitle":"Self employed","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/us-security-associates"},{"company":"The Intersect Group","company_id":null,"location":"Sandy Springs, Georgia","positions":[{"description":"• Reviewing Aged AR report daily and contacting clients regarding their past due balances, working with clients on reconciling balances and determining pay down dates on aged invoices.• Researching remittance variances• Notifying Client Managers when unable to get attention of client through AP contacts• Tracking and reporting collection efforts, issues and reasons for delayed payment on shared report• Creating adjustment timesheets to correct or revise invoices, Submitting Credit Memo and write off requests• Monitoring Accounting Team inbox once a week• Applying cash receipts to invoices and Researching unidentified payments• Reviewing unapproved time reports and contacting relevant Client Managers to obtain approvals• Uploading invoices to portals and Sending out “First Invoice Confirmations” to new clients• Creating ad hoc reconciliations and AR reports","duration":"Apr 2018 May 2018 2 months","duration_short":"2 months","end_date":"May 2018","start_date":"Apr 2018","subtitle":"The Intersect Group","title":"AR & Collections Analyst"}],"url":""},{"company":"Brightree","company_id":"brightree","location":"Lawrenceville, GA","positions":[{"description":"• Contacted customers via phone and email regarding past due balances while developing lasting working relationships.• Account reconciliations, cash reconciliations, short payments, credit memos. • Prepared accounts for third party collections.• Processed accounts for Change of Ownerships and bankruptcies. • Contacted customers via phone and email regarding past due balances while developing lasting working relationships.• Account reconciliations, cash reconciliations, short payments, credit memos. • Prepared accounts for third party collections.• Processed accounts for Change of Ownerships and bankruptcies.","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"Brightree","title":"Accounts Receivable Specialist"}],"url":"https://www.linkedin.com/company/brightree"},{"company":"Pratt Industries","company_id":"pratt-industries","location":"Conyers, GA","positions":[{"description":"• Managed a portfolio of over $80M while developing and maintaining customer, plant and sales relationships.• Reconciled accounts for deductions, credit memos, short payments, and negotiated payments necessary to clear accounts.• Analyzed credit worthiness for new and existing customers.• Completed monthly billing in TRUX • Managed a portfolio of over $80M while developing and maintaining customer, plant and sales relationships.• Reconciled accounts for deductions, credit memos, short payments, and negotiated payments necessary to clear accounts.• Analyzed credit worthiness for new and existing customers.• Completed monthly billing in TRUX","duration":"Oct 2012 Jun 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2015","start_date":"Oct 2012","subtitle":"Pratt Industries","title":"Credit And Collections"}],"url":"https://www.linkedin.com/company/pratt-industries"},{"company":"Rock-Tenn Company","company_id":"rock-tenn-company","location":"Duluth, GA","positions":[{"description":"• While building and maintaining relationships with customers, plants, and management, managed a portfolio of over $10M maintaining 93% current accounts.• Researched deductions, credit memos, slow pays and renegotiated terms as needed with customers.• Worked with sales on improving customer payments, collection activity and customer knowledge of payment terms, billing and collection policies.• Contacted customers by phone or email to advised of delinquent status of accounts and negotiation of payments.• Collected information for sales and management for account credit holds• Provided customer documentation such as statements, proof of deliveries or bill of ladings.","duration":"Aug 2011 Aug 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2012","start_date":"Aug 2011","subtitle":"Rock-Tenn Company","title":"Collection Specialist"}],"url":"https://www.linkedin.com/company/rock-tenn-company"},{"company":"LKQ Corporation, Inc","company_id":null,"location":"","positions":[{"description":"Managed, trained and developed office of three accounting clerks - payables, receivables, and credit writer.Managed all accounting functions including cash posting, credit line approvals through Dun and Bradstreet, reconciled accounts for billing errors or misapplied payments, and collections. Also worked closely with salesmen and management to correct billing errors and resolve account problems including credits not given.Reduced over 90 past due receivable balances to zero and prepared weekly and monthly accounts receivable reports, including collection reports.Worked closely with an outside collection agency for accounts needing additional collection efforts.Reconciled and balanced company checkbook and petty cash accounts and daily receivable spreadsheet, all month-end reports and spreadsheets for Regional Accounting Center, and audited aging reports, general ledger entries, bank statements and balance sheet accounts.PayrollProcessed bi-weekly payroll for 100 employees through the Stromberg system and maintained vacation/personal time for all employees. Also processed commissions for salesmen and drivers.Maintained personnel files for current and terminated employees, processed new hire and termination paperwork, including direct deposit, 401k, insurance forms, and garnishments.Recruited temporary and permanent employees for open positions; coordinated background checks and drug screens for potential new hires and random drug screens for permanent employees along with employment verifications.Maintained documentation for Workman\'s Compensation cases; coordinated doctor visits for employees hurt on the job. Also maintained OSHA reports and filings.","duration":"Feb 2004 Sep 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2008","start_date":"Feb 2004","subtitle":"LKQ Corporation, Inc","title":"Office Manager/Payroll Administrator"}],"url":""},{"company":"Waste Management, Inc","company_id":null,"location":"","positions":[{"description":"Reconciled and resolved differences between accounts receivable aging balances and customers recorded balances for a portfolio of over $1 million.Reconciled general ledger accounts for account receivable, allowances for doubtful accounts and deferred revenue accounts.Prepared weekly and monthly accounts receivable aging and collection status reports.Saved company over $50,000 in write offs. Reconciled and resolved differences between accounts receivable aging balances and customers recorded balances for a portfolio of over $1 million.Reconciled general ledger accounts for account receivable, allowances for doubtful accounts and deferred revenue accounts.Prepared weekly and monthly accounts receivable aging and collection status reports.Saved company over $50,000 in write offs.","duration":"Jun 2003 Feb 2004 9 months","duration_short":"9 months","end_date":"Feb 2004","start_date":"Jun 2003","subtitle":"Waste Management, Inc","title":"Accounts Receivable Collections Specialist"}],"url":""},{"company":"CitiCapital Commercial Corporation","company_id":null,"location":"","positions":[{"description":"Managed commercial collections portfolios consisting of over $20 million.Reconciled customer accounts including misapplied payments, late charges, reviewed and processed account extensions, reschedules, and due date changes.Managed customer concerns regarding payoffs, account balances, credit references, amortizations, and interest paid on accounts; also coordinated with outside agencies for repossessions and bankruptcy pick-ups. Managed commercial collections portfolios consisting of over $20 million.Reconciled customer accounts including misapplied payments, late charges, reviewed and processed account extensions, reschedules, and due date changes.Managed customer concerns regarding payoffs, account balances, credit references, amortizations, and interest paid on accounts; also coordinated with outside agencies for repossessions and bankruptcy pick-ups.","duration":"Jan 2001 Jun 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2002","start_date":"Jan 2001","subtitle":"CitiCapital Commercial Corporation","title":"Account Resolution Specialist"}],"url":""},{"company":"Lason, Inc. (formerly M R Technologies, Inc","company_id":null,"location":"","positions":[{"description":"Microfiche and Direct Mail Company)Accounts Receivable Collections/payroll AssistantManaged full cycle accounts receivable functions for six divisions including posting cash, debit/credit notes and miscellaneous cash to customers\' accounts.Reconciled and audited aging reports, general ledger entries, bank statements and balance sheet accounts.Prepared accounts receivable, cash, sales, and collection reports for month end and year end reporting.Obtained and calculated hourly and salaried time sheets for six divisions, keyed timesheets and personnel updates into payroll system (Ceridian), garnishments, sick and vacation time, and payroll journal entries for over 200 employees.Worked closely with billing personnel and management to resolve problem receivables including reducing company-wide delinquency by 90% reducing A/R aging from an average of 95 days to 35 days in one year.Saved company from a $200,000 write off and deposited cash in excess of $500,000 in one day.1999 Employee of the Year and Co-Winner of the 1st Quarter of 2000 Collections Contest.Accounts payable AdministratorManaged full cycle accounts payable functions for six divisions including coding invoices with general ledger accounts, managed petty cash account, processed expense reports, manual checks and processed weekly check run.Prepared monthly A/P reports, accruals and inventory for month end and year end reporting. Calculated and filed 1099 reports, maintained purchase order books and A/P files.Researched and resolved A/P invoice and statement problems with department managers and vendors.Billing AdministratorManaged full cycle billing for two divisions including statement printing and mailing.Calculated sales commissions, customer credit/debits and worked with management to resolve billing issues.Prepared month end billing reports and managed daily cash deposits.Trained and supervised a staff of three.","duration":"Aug 1994 Dec 2000 6 years 5 months","duration_short":"6 years 5 months","end_date":"Dec 2000","start_date":"Aug 1994","subtitle":"Lason, Inc. (formerly M R Technologies, Inc","title":"Accounts Receivable/Collections Specialist"}],"url":""}]', '["Tiereni Wright “Jamarveya was a joy to work with. Her amiable social style worked well in a team environment, and she was able to adapt to change.”","Dexter Shillow “Jamarveya is a detail oriented collections professional. While with RockTenn Company she did an excellent job of managing all accounts within her portfolio and established good working relationships with her customers, associates, and others within the company. Jamarveya is a solid performer who would be considered an asset in any organization.”"]']### Assistant: The agent's job is to manage accounts receivable and collections, while the user is reaching out to the agent because they need assistance with reconciling and resolving differences in their accounts receivable balances.
### Human: Agent: ['Sean Kinsella', 'Passionate Human Services leader with extensive experience in franchise, start-up, and local mid-sized organizations serving seniors and individuals with disabilities throughout multiple metropolitan communities.Deep knowledge in quality, compliance, business operations, and multi-facility leadership with strong success deploying programs and initiatives that deliver on cost savings, enhanced customer service, employee engagement, operational excellence, and mitigation of risk.► REGULATORY COMPLIANCEExperience implementing policies and procedures to mitigate risk and comply with Federal, State, and Local regulations, HIPAA, OSHA, Privacy, and Deficit Reduction requirements.► HUMAN SERVICES BUSINESS OPERATIONSLeadership of up to 24 rehabilitation and habilitation facilities, and teams of 100+ to serve individuals with a variety of services including nursing, wellness, hygiene, non-medical care, and vocational.► PROCESS/PERFORMANCE IMPROVEMENTProven success advancing operations and teams through effective process improvements that deliver on cost savings, enhanced productivity, and alignment of teams to deliver on business objectives.EXPERTISE and CORE COMPETENCIES• Strategic Business/Operational Planning and Execution• Executive Leadership and Direction• Process/Performance Improvement and Cost Reductions• Risk Mitigation and Management• Regulatory Compliance – HIPAA, OSHA, Privacy • Learning and Educational Programs• Multi-Site Facility Management (Rehabilitation/Habilitation)• Grant Management – Quality Metrics and KPI Monitoring• Customer Service – Customer-Centric Service Operations• Coaching, Training, and Employee Engagement', 'Executive Director at NAMI SE Minnesota', 'NAMI SE Minnesota', '[{"company":"NAMI SE Minnesota","company_id":null,"location":"Rochester, Minnesota Area","positions":[{"description":"","duration":"May 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2019","subtitle":"NAMI SE Minnesota","title":"Executive Director"}],"url":""},{"company":"Right At Home Twin Cities North and East","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Launched a Right at Home franchise operation in the upper Northwest Twin Cities market to serve seniors in surrounding communities with in-home care including nursing, wellness, hygiene, and non-medical care.Successfully grew operations YOY, actively managing sales and marketing in target markets including independent and assisted living, facilities, hospitals, and senior care. Actively drove the increase of the market footprint to drive visibility into options for seniors to remain in their homes while receiving a comprehensive care model. Deployed an effective growth strategy, the operations successfully achieved profitability 50% faster than average and attained 3 consecutive Rising Star awards.Accountable for overseeing financial management, operations, safety and compliance, risk management, licensing, and HR functions, directing a team of 17.Completed the licensure process and development of standard operating procedures (SOP), maintaining regulations and compliance requirements including HIPAA, OSHA, Privacy, and Federal/State/Local regulations.","duration":"Aug 2014 Apr 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2018","start_date":"Aug 2014","subtitle":"Right At Home Twin Cities North and East","title":"Owner/ President"}],"url":""},{"company":"Opportunity Partners, Inc.","company_id":"opportunity-partners","location":null,"positions":[{"description":"Directed a team of 110+ overseeing State and Federal Compliance, Risk Oversight, Facilities, and Learning and Education for a multi-million dollar organization. Originally recruited to transform quality and operations for the organization, executing tactical change strategies to deliver on critical objectives and transform/right side the organization.Established and maintained compliance and licensure/certification requirements, effectively communicating changes to rules and regulations in addition to building robust processes to achieve compliance across 7 counties.Oversaw facility operations for 7 rehabilitation and 17 habilitation locations, implementing solutions to deliver on improved operations through cost savings without reducing quality and safety. Strategized and implemented redesigns throughout the facility including the service model to achieve increased revenue through maximizing occupancy.Secured and managed large contracts and grants, establishing monitoring and reporting to ensure quality metrics and KPI’s were achieved.Designed and launched innovative management training programs to increase retention and reduce time to proficiency. These programs were taught by executive leadership teams resulting in increased collaboration and strengthening of the organization’s culture.","duration":"Dec 2008 Apr 2014 5 years 5 months","duration_short":"5 years 5 months","end_date":"Apr 2014","start_date":"Dec 2008","subtitle":"Opportunity Partners, Inc.","title":"Vice President Of Quality"},{"description":"","duration":"Dec 2008 Aug 2010 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2010","start_date":"Dec 2008","subtitle":"Opportunity Partners","title":"Director of Quality Initiatives"}],"url":"https://www.linkedin.com/company/opportunity-partners"},{"company":"Living Well Disability Services","company_id":"living-well-disability-services","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Accountable for overseeing licensure and compliance, customer service, and project management for a rapidly growing organization providing residential, independent and semi-independent living services for individuals with disabilities.Drove continuous improvement initiatives to enhance customer satisfaction, operations, and employee engagement. Additionally, led the execution of 2 major projects – a proficiency improvement initiative and the Baldridge Performance Excellence Program.Living Well Disability Services changed name from Dakota Communities in 2013.","duration":"Apr 1995 Nov 2008 13 years 8 months","duration_short":"13 years 8 months","end_date":"Nov 2008","start_date":"Apr 1995","subtitle":"Living Well Disability Services","title":"Director of Quality"}],"url":"https://www.linkedin.com/company/living-well-disability-services"}]', '["“Sean has been the voice of Quality for Dakota Communities for the past three years. Sean has developed quality indicator tools that are meaningful and thought out. The tools are easy to track from year to year. Sean has an acute business acumen that focuses on quality.”","“I have been a collegue of Sean Kinsella since 1991 when we both began our employment at Dakota Communities. Over the years both Sean I have have moved around and up in the organization and I am proud to say that he has always had the best work ethic of anyone I have known. Sean has the ability to take on any new project and see not only the big picture, but the minor details that make anything he is working on or a part of the best it can be. He has great attention to detail, is innovative in his thinking, and always gives 150%. I am in constant awe in not only his intelligence, but his ability to continue to move forward with a project when others quit. I would recommend Sean for any position he applies for and he has been one of the reasons that I have remained in this organization since I began.”"]'] User: ['Matthew R. Meuwissen', 'Experienced Management, trainer and mentor with a demonstrated history of working in the Mental Health Care industry. Skilled in Nonprofit Organizations, Program Oversight, Dual Diagnosis, Caregiving, and Conflict Resolution.', 'Adult Services Coordinator at Development Homes, Inc.', 'Development Homes, Inc.', '[{"company":"Development Homes, Inc.","company_id":"development-homes-inc-","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Development Homes, Inc.","title":"Adult Services Coordinator"},{"description":"","duration":"Nov 2010 Jun 2021 10 years 8 months","duration_short":"10 years 8 months","end_date":"Jun 2021","start_date":"Nov 2010","subtitle":"Development Homes, Inc.","title":"Residential Management"},{"description":"","duration":"Mar 2006 Nov 2010 4 years 9 months","duration_short":"4 years 9 months","end_date":"Nov 2010","start_date":"Mar 2006","subtitle":"Development Homes, Inc.","title":"Direct Support Professional Lead"},{"description":"","duration":"Sep 2004 Mar 2006 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2006","start_date":"Sep 2004","subtitle":"Development Homes, Inc.","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/development-homes-inc-"},{"company":"Self Employed through the State of North Dakota","company_id":null,"location":"Grand Forks County","positions":[{"description":"Qualified Service Providers (QSPs) are friends, neighbors and family members who are committed to providing care for people who want to continue to live in their own homes and communities.QSP\'S can provide the following services-Adult Day Care: Minimum of three hours per day of supervised care in a group settingAdult Family Foster Care: A safe, supervised family-living setting in a state-licensed homeAdult Residential Services: Care in a residence focusing on people with memory loss and/o r brain injuryCase Management: Process that assesses a client’s needs, explores service options, decides if a clientqualifies for HCBS services, and provides a link between commun ity resources and qualified service providersChore Service: Snow removal and heavy cleaningEmergency Response System: Telephone emergency response (Lifeline)Environmental Modification: Select area home remodels to help people live more independentlyExtended Personal Care / Nurse Education: Education given by a nurse to an enrolled qualified serviceprovider who provides medical care specific to a client’s needsFamily Personal Care: Pays a spouse for providing special, personal careHome-Delivered Meals: Healthy meals delivered to a person’s homeHomemaker Services: House cleaning, laundry and/or cooking mealsNon-Medical Transportation: Provides a ride and, if needed, goes with a person to the post office, bank orgrocery storePersonal Care: Help with bathing, dressing, toileting, transferring, eating, mobility, incontinence care and insome cases help with laundry, housework and shoppingRespite Care: Short-term relief to full-time caregiversSpecialized Equipment: Equipment to help people live more independentlySupported Employment: Support and training to help people maintain a jobTransitional Living Services: Teaches skills to help people live independently in their home","duration":"Feb 2006 Mar 2018 12 years 2 months","duration_short":"12 years 2 months","end_date":"Mar 2018","start_date":"Feb 2006","subtitle":"Self Employed through the State of North Dakota","title":"QSP (Qualified Service Provider)"}],"url":""}]', '["Andrew Huus “Matt Meuwissen is a reliable person and takes great pride in his work. He has a strong attention to detail and works efficiently.”","Allyssa Baumbach, M.A. “I have known Matt for three years and have yet to see another person work as hard as he has. He is the type of person who is always willing to offer a hand no matter what the task. Matt is extremely passionate about the work he does and loves to help other people achieve their goals or simply offer a supportive ear. He deeply cares about others and puts a great effort into making lives better for other people. Matt not only ensures individuals\' needs are met, but he goes above and beyond to give people a brilliant quality of life. As a result of his unique ability to connect with people, Matt has shown to be a remarkable mentor for staff, shift leaders and peers. As a mentee of Matt\'s, I can personally reflect on the compassion in his approach to teaching. He teaches others not only how to be managers, but how to be positive, impactful and supportive managers.”"]']### Assistant: The agent's job is to oversee compliance, operations, and risk management in a nonprofit organization, and today, the user is reaching out to the agent because they need guidance on program oversight and conflict resolution in their role as an Adult Services Coordinator.
### Human: Agent: ['Ben Wanetick', 'Technical Business Development leader with 15 years of operational and program management experience in aerospace and defense competitive marketplace. Proven competence to lead high-level international operational, strategic, and product manufacturing related assignments; adapt quickly to foreign cultures and practices. Exceptional problem solving, decision-making, negotiation, and conflict resolution skills, along with a strong track record of capture management and client relationship management. Able to travel extensively. Active DOD Top Secret Clearance.', 'Business Development at Collins Aerospace', 'Collins Aerospace', '[{"company":"Collins Aerospace","company_id":"collins-aerospace","industry":"Aviation & Aerospace","location":"Global","positions":[{"description":"Global business development responsibility for military OEMs, armed forces, other government agencies and prime contractors. Sales and marketing responsibility for avionics, aircraft communication and navigation equipment and advanced programs generating $XB in annual sales. Focus on Next Generation Air Dominance, 6 Gen Fighters, and Bombers. Active Top Secret Clearance. Global business development responsibility for military OEMs, armed forces, other government agencies and prime contractors. Sales and marketing responsibility for avionics, aircraft communication and navigation equipment and advanced programs generating $XB in annual sales. Focus on Next Generation Air Dominance, 6 Gen Fighters, and Bombers. Active Top Secret Clearance.","duration":"Apr 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Collins Aerospace","title":"Business Development Executive"}],"url":"https://www.linkedin.com/company/collins-aerospace"},{"company":"Northrop Grumman","company_id":"northrop-grumman-corporation","location":null,"positions":[{"description":"Overall responsibility to evaluate and identify new international business development opportunities for Northrop Grumman products, offset requirements, teaming agreements, and long term customers satisfaction.• Strategy development to increase sales by 30% year over year in International markets. Search for international opportunities and partners in manufacturing, sustainment, and operational support.• Foreign Military Sales (FMS) proposal and teaming support for billion dollar captures including: $2B Australia Triton purchase, $1.6B United Arab Emirates F-16 modernization, $1.2B United Arab Emirates E2-D Hawkeye proposal.• Present proposals, brief customers, and represent Northrop Grumman at Dubai Airshow, Poland Aviation Valley, Royal Australian Air Force F-35 Program Office, DARPA HQ, Vandenberg AFB, Hill AFB, Edwards AFB, Marine Corps Air Station Miramar, European Space Agency Oxford UK, General HQ of UAE Armed Forces. • Lead international review teams for industry participation and teaming assessments. Responsible for 10+ teaming agreements that have lead to $70M+ in purchases. Purchases include ground support equipment for F-35, fasteners for bomb racks, and machined parts for Global Hawk.• Evaluate and restructure workforce to improve efficiencies, increase competitiveness, facilitate training, develop capabilities, and reduce cost and lead times. • Multiple classified captures, maintain multiple Top Secret Special Access Programs.","duration":"2015 Apr 2018 3 years","duration_short":"3 years","end_date":"Apr 2018","start_date":"2015","subtitle":"Northrop Grumman","title":"International Business Development Lead"},{"description":"Developed strategic corporate partnerships and business relationships in the United Arab Emirates to ensure long-term growth for Northrop Grumman in the region.• Led the implementation of a corporate performance management framework at Mubadala Aerospace (UAE) and its subsidiaries to build partnerships. Subsidiaries included various commercial and military businesses such as Etihad Maintenance Repair and Overhaul (MRO), Strata composite manufacturing, Abu Dhabi Shipbuilding, Yah SATCOM, Horizon Pilot Training, and Lockheed Martin Advanced Military MRO.• Daily strategy sessions with executive leadership of 10+ subsidiaries and identified unique key performance indicators that accurately predicted current and future operational performance. • Unique ability to understand customs, norms, and sensitive political issues in Middle East. • Briefed operational performance of Mubadala Aerospace to Homaid Al Shimmari, Lieutenant Colonel of UAE Armed Forces.","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Northrop Grumman Corporation","title":"International Operations Manager - Mubadala Client Facing Consultant"},{"description":"Production and Composite Center Manufacturing Engineer for kitting, layup, breakout, and machining for F/A-18 Super Hornet with expertise in composite material (carbon fiber + Kevlar) production; worked on the floor to build multiple wings and aircraft skins, ensuring mechanics adhered to production engineering plans.• Executed tooling rework and manufacturing planning for all C/D spares for Aircraft on Ground.• Performed troubleshooting of production issues while interfacing with mechanics and leadership regularly.","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Northrop Grumman Aerospace Systems","title":"Manufacturing Engineer"},{"description":"Connect1NG is an Employee Resource Group that focuses on employee retention and growth.• Led a 14-member executive board presiding over 1000+ members, leading to more than $1 million in cost avoidance. Responsibilities included engagement of upper management, engineering rotations, and skills and development workshops","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Northrop Grumman Corporation","title":"President Connect1NG"},{"description":"Managed project and engineering activities for multiple part families including composites, assemblies and machined components; created 1,000+ line Integrated Master Schedules and Earned Value Metrics.• Reported on program integration, execution, system engineering for non-production DARPA/NASA proposals.• Analyzed variances, performance, and risks schedules; interfaced with multiple disciplines to bridge the gap between scheduling and advanced technology theoretical engineering.• Prepared technical documents and wrote manufacturing plans for mechanics to follow.","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Northrop Grumman Corporation","title":"Project Management"}],"url":"https://www.linkedin.com/company/northrop-grumman-corporation"},{"company":"Beehive Talent","company_id":"beehive-talent","location":"Hermosa Beach Ca","positions":[{"description":"We firmly believe the recruiting process needs a change. We are leading the development and growth of Beehive Talent with that in mind. Getting rid of the skills based resume, finding ways for people to connect based on their ability to execute, and reducing the time it takes to get quality talent in while decreasing attrition rates. We firmly believe the recruiting process needs a change. We are leading the development and growth of Beehive Talent with that in mind. Getting rid of the skills based resume, finding ways for people to connect based on their ability to execute, and reducing the time it takes to get quality talent in while decreasing attrition rates.","duration":"2015 2018 3 years","duration_short":"3 years","end_date":"2018","start_date":"2015","subtitle":"Beehive Talent","title":"Co-Founder, Advisor"}],"url":"https://www.linkedin.com/company/beehive-talent"},{"company":"Patriot Fitness","company_id":null,"location":"San Luis Obispo, California","positions":[{"description":"Marketed, negotiated and sold a multitude of athletic training contract services to Athletic Directors and sports team decision makers while overseeing all areas of service-based company including staffing, human resources, marketing, sales, CRM, accounting, and finance. Marketed, negotiated and sold a multitude of athletic training contract services to Athletic Directors and sports team decision makers while overseeing all areas of service-based company including staffing, human resources, marketing, sales, CRM, accounting, and finance.","duration":"2007 2012 5 years","duration_short":"5 years","end_date":"2012","start_date":"2007","subtitle":"Patriot Fitness","title":"Founder"}],"url":""}]', '["Justin Gans “Ben is one of the most impressive young engineers I\'ve worked with. He\'s extremely bright, a go-getter, and personable. I would have the utmost confidence in him whether he is working on a detailed and difficult engineering project, or whether he\'s representing the company with prospective customers. He is truly an asset to Northrop Grumman and I would recommend him to anyone.”","Chandra Salem “I came to know Ben while pursuing our MBA at Pepperdine University in 2010. I have maintained my association with Ben for the last four years. Ben\'s Industrial Engineering and quantitative background combined with astute business acumen provides the rare \\"Technical Management\\" qualities that most of my companies seek. His work ethic and team-first attitude is impressive. Ben is \\"global\\" in his thought process and perspectives and thrives in diverse settings. I would highly recommend Ben for strategic and business development roles that require a technical and business acumen.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to conduct business development for military OEMs and prime contractors in the aviation and aerospace industry, while the user is reaching out to the agent because they need assistance with training and instruction in their role as a production line lead in the healthcare sector.
### Human: Agent: ['Tracy Stevenson', "Currently, I am the Director of Laboratories and Facilities for the University of Michigan, Chemistry Department. I oversee the safety programs for all teaching and research laboratories and manage the technical service groups which provide all analytical services, including Mass Spectrometry, NMR and X-Ray Diffraction services, as well as the Electronics and Glassblowing Shops. I have more than 20 years experience in the Pharmaceutical industry, originally starting at Warner-Lambert/Parke-Davis, which then merged with Pfizer, Inc. I lead a team of laboratory scientists in the Chemistry department to provide advanced mass spectrometry support as part of Pfizer's global research and development efforts. Directed and oversaw four automated open access laboratories which supported Ann Arbor’s discovery and development efforts. Provided advanced MS structural elucidation support for all therapeutic area projects. Also, continued to lead biological MS laboratory to provide protein characterization support for structural biology projects (examples: sequence confirmation, post-translational modifications, non-covalent ligand-protein interactions, limited proteolysis to assist in construct design). Developed and applied new technologies to overcome current limitations in both small and large molecule analyses. Chair (2004 – 2007), Pfizer Global Mass Spectrometry Practice Network (currently 175 members). Specialties: Expert mass spectrometrist in both small and large molecule structural elucidation. 15+ years experience in protein identification and post-translational modifications characterization and Project Management.", 'Director of Laboratories and Facilities at the University of Michigan', 'University of Michigan', '[{"company":"University of Michigan","company_id":"university-of-michigan","industry":"Higher Education","location":"","positions":[{"description":"Oversee and manage all laboratories and facilities for the Chemistry Department. Currently, I am the Director of Laboratories and Facilities for the University of Michigan, Chemistry Department. Oversee the safety programs for all teaching and research laboratories and manage the technical service groups which provide all analytical services, including Mass Spectrometry, NMR and X-Ray Diffraction services, as well as the Glassblowing Shop Oversee and manage all laboratories and facilities for the Chemistry Department. Currently, I am the Director of Laboratories and Facilities for the University of Michigan, Chemistry Department. Oversee the safety programs for all teaching and research laboratories and manage the technical service groups which provide all analytical services, including Mass Spectrometry, NMR and X-Ray Diffraction services, as well as the Glassblowing Shop","duration":"Dec 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Dec 2007","subtitle":"University of Michigan","title":"Director of Laboratories and Facilities"}],"url":"https://www.linkedin.com/company/university-of-michigan"},{"company":"Pfizer Global R&D","company_id":"pfizer","location":null,"positions":[{"description":"","duration":"2005 Dec 2007 2 years","duration_short":"2 years","end_date":"Dec 2007","start_date":"2005","subtitle":"Pfizer Global R&D","title":"Head of Discovery Mass Spectrometry"},{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Pfizer","title":"Principle Scientist"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Pfizer, Inc.","company_id":"pfizer","location":null,"positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Pfizer, Inc.","title":"Senior Scientist"},{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Pfizer","title":"Scientist"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Parke-Davis Parmaceutical Research","company_id":null,"location":"Ann Arbor, MI","positions":[{"description":"","duration":"Aug 1988 Apr 2000 11 years 9 months","duration_short":"11 years 9 months","end_date":"Apr 2000","start_date":"Aug 1988","subtitle":"Parke-Davis Parmaceutical Research","title":"Research Scientist - Analytical Chemistry"}],"url":""}]', '["Greg Kilby “Tracy has a very deep understanding of advanced mass spectrometric technologies. What is unusual is that he has considerable experience in both large molecule (proteins, peptides etc) and small molecule mass spectrometry (structural elucidation etc) to support structural biology projects, therapeutic areas , combinatorial and medicinal chemistry efforts. He is a bench scientist of the highest caliber with impressive management experience. Tracy is very well respected by his colleagues for his professional manner and his dedication to teamwork and commitment to deadlines.”","Mark Proefke “Smart, very intelligent colleague. Knows mass spectrometry better than anyone I know. Up on all the latest biological MS applications yet founded in small molecule work. Tracy is also our resident expert on the IT systems needed to handle the large volumes of data associated with his work. Tracy is very conscientious, always delivers. He works well in a team environment.”"]'] User: ['Tien Nguyen', '18 years of working experience with 12 years of experience in the oil & gas industry and 6 years of working experience in academia working for a major college in the Houston, Texas area.', 'Experienced Senior Chemist.', 'Major Univeristy/College', '[{"company":"Major Univeristy/College","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"I have 4 years of experience working as the science laboratory manager and as an adjunct chemistry instructor for a major college in the Greater Houston area.","duration":"Jan 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Major Univeristy/College","title":"Laboratory Manager and Adjunct Professor of Chemistry"}],"url":""},{"company":"Various Companies","company_id":"various-boards","location":"Houston, Texas Area","positions":[{"description":"I have 7+ years of experience with oilfield chemicals (4+ years of hydraulic fracturing & completion chemicals and 3+ years in production chemicals) in formulations, research and development, scaling up to commerical scale production, and timely quality control testing of commercial scale manufacturing.I have 5+ years of live reservoir fluid (PVT), core analysis, and 3rd party testing experience of client\'s sample particularly on the upstream side of the oil & gas industry.I also have 4 years of organic synthesis, research & development of small to medium size organic molecules using novel synthesis methods/pathways. I am also very familiar with many common separation techniques for organic compounds as well as the qualitative and quantitative analysis of organic compounds.","duration":"Jan 1999 Dec 2015 17 years","duration_short":"17 years","end_date":"Dec 2015","start_date":"Jan 1999","subtitle":"Various Companies","title":"Experienced Senior Chemist"}],"url":"https://www.linkedin.com/company/various-boards"}]', '["“Tien not only maximizes benefit for the company but also encapsulates what it means to be a good person. Throughout my time with him, he has shown a dedication and work ethic few have the pleasure to work with. I highly recommend Tien as he serves as the epitome of an intellectually and personably sound individual.”","“Tien has broad knowledge in production chemicals, especially in flow assurance. Tien is great team player. When you need help, you can already ask him for help and he will already try his best.”"]']### Assistant: The agent's job is to oversee laboratories and facilities for a university's Chemistry Department, and today, the agent is reaching out to the user because they need assistance in conducting timely quality control testing for a research project.
### Human: Agent: ['Ankur Shrivastava, CSCP®, CSPO®', '• Senior SCM solution architect with an experience of 16 plus years in Planning module implementation and support projects in lead roles with exposure across Medical Device manufacturing,Telecom, Consumer/Industrial goods & Automobile industries• Expertise in planning transformation projects using multiple planning tools (JDA, Infor-SCM, Manhattan Associates-SCIM, SAP APO).• Certified Scrum Product Ownder (CSPO) through Scrum Alliance.• Certified Supply Chain Professional (CSCP) through APICS.• Certified Logistics and Supply Chain Application Expert by the Goldratt Schools• Successfully executed projects in the past 14 years for various divisions of clients like T-mobile, Dr. Pepper Snapple Group, Sysco Foods, Honeywell AC/S, Mahindra & Mahindra and Godrej Industries Limited.• Received ‘Best extended Supply Chain Implementation’ at SAP-ACE 2008 (APO implementation at Mahindra & Mahindra).• Completed six end-to-end SAP APO implementations providing industry and supply chain expertise. Thorough with all stages of SDLC.• Area of expertise in SCM including, Supply Network Planning, Demand Planning & Global Available to Promise• Expertise in Agile methodology, Project Management using waterfall, Business Process Re-engineering, Lean Manufacturing and Optimization concepts.', 'Senior Business Analyst at Medtronic', 'Medtronic', '[{"company":"Medtronic","company_id":"medtronic","industry":"Medical Devices","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Nov 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Nov 2018","subtitle":"Medtronic","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"Verism Systems, T-Mobile project","company_id":"t-mobile","location":"Greater Seattle Area","positions":[{"description":"SCM APO DP SNP & GATP deployment for Forward Logistics• Gather requirements for Demand Planning, store replenishment planning / external procurement planning & allocation planning for T-mobile Magenta & Metro-PCS business• Design To-be processes for replenishment planning & procurement planning using APO DP/SNP/gATP.• Customize APO master data using CIF user exits & create APO master data mass maintenance tools to meet user requirements.• Customize APO Deployment & TLB to meet user requirements based on custom master data attributes.• Customize SNP Aggregate planning to deploy DC stock at Aggregated Product family level based on Demand proportion.• Design custom planning reports using APO SNP master data for replenishment & procurement team.• Optimize the parallel profiles & selections split to handle 4 MN active matlocs for planning.• Design customized Retail stock out & Weeks on hand reports using ABAP/BI to provide timely planning reports to senior leadership• Provide CPFR reports using HANA replication from Live cache","duration":"Jan 2015 Oct 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2018","start_date":"Jan 2015","subtitle":"Verism Systems, T-Mobile project","title":"Sr. SAP APO Consultant"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Verism Systems Inc, Dr Pepper Snapple Group project","company_id":"dr-pepper-snapple-group","location":"Plano, Texas","positions":[{"description":"• Revamp the Planning solution (including Demand Planning, Location Heuristics & Optimizer for Bottling Concentrates).• Gathering user requirements, prepare BBP documents, Design & conduct user training & UAT sessions• Complete cut-over tasks, active warranty support during Hypercare.• Solution documentation & handover to support.• Rollout APO VMI solution for new customers• Functional testing for APO SP upgrade from SAPKY70106 to SAPKY70112• Support & enhance existing planning solution for Direct Sales & Warehouse Direct business (including Demand Planning, VMI, SNC & GATP solutions)• Enhance the NPI demand process by providing a customizable prealignment table.• Design & Support APO GATP functionality including product availability checking, Back-order processing & product allocation.• Administration & support of periodic jobs including extract from and to SAP BI system for planning and reporting including process chains maintenance & execution.","duration":"Jul 2013 Dec 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2014","start_date":"Jul 2013","subtitle":"Verism Systems Inc, Dr Pepper Snapple Group project","title":"Sr. SAP APO Consultant"}],"url":"https://www.linkedin.com/company/dr-pepper-snapple-group"},{"company":"Verism Systems, Sysco Project","company_id":"sysco","location":"Houston, Texas Area","positions":[{"description":"• Adoption of SAP ECC in Regional DC & associated network of plants• SAP-SCM solution design using rules based CTM planning.• Demand Planning design with local market data intelligence for achieving consensus planning process.• Customized over-ride to Proportional factors through development of day of week index based disaggregation.• CTM with Demand Prioritization & Fixed Pegging relationships using handling resource & shipping calendar constraint• Time phased multi-echelon safety stock plan generation through SmartOps/APO integration• Designed the two stage legacy migration strategy from legacy planning systems (Manhattan DPR) to SAP APO• Assisted in development of the ECC Idoc strategy for the Interim phase for integration with legacy WMS / OM & Planning systems• Prepared functional specs for development of Interface between legacy systems & SAP ECC","duration":"Oct 2012 Jul 2013 10 months","duration_short":"10 months","end_date":"Jul 2013","start_date":"Oct 2012","subtitle":"Verism Systems, Sysco Project","title":"Sr. SAP APO Consultant"}],"url":"https://www.linkedin.com/company/sysco"},{"company":"Tata Consultancy Services - Honeywell Safety","company_id":"honeywell","location":null,"positions":[{"description":"• Successfully deployed Global template SIOP solution to meet planning / reporting needs of 2 large SBU\'s of an Fortune 500 Automation & Control systems giant (yearly revenue contribution approx USD 1.6 Bn)• Requirements gathering & fitment assessment of global delivery template. Gap Identification & enhancement development / testing for site requirements including user executable DP macros & dynamic alerts. Worked on transition to APO DP from legacy planning systems (Infor-MerciaLincs)• Studied forecasting / planning process at different aggregation levels using different forecast models and arrived at optimum solution by comparing the forecast errors.• Customized & deployed planning team centric reports targeting Forecast Bias & Forecast Accuracy KPI’s.• Cut-over activities & Go live preparation of Master data setup for DP - Creating CVC, Realignment and Copying of Data• ECC Master data- Material Master, Bill of material, work center, routing• ECC Demand Management: Creating Planned Independent Requirements and customer requirements.• ECC-MRP: Planning with Different Planning Procedures - MRP, MPS. Carrying out Planning Run• Long term planning using planning scenarios• Onsite support & hand holding support for day-to-day issues in demand planning and keeping in view SBU specific requirements for SAP APO. • Solution documentation & knowledge transfer to support","duration":"Apr 2010 Sep 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2012","start_date":"Apr 2010","subtitle":"Tata Consultancy Services - Honeywell Safety","title":"SAP-APO Deployments lead - Honeywell AC/S project"},{"description":"• Lead APO Offshore support team through various support enhancements & support issue resolutions.• Functional testing for DP scenarios for upgrade from SCM 5.0 to SCM-2007, • Functional testing for periodic Service pack upgrades & Oracle patch upgrades.• Functional integration testing for DP – ECC PP for EHP 7 upgrade• Implementation of re-classification of key customers for the business• Proposal & Implementation of Life cycle planning using like profiling.• Analysis of user activity based negative proportional factors and correction• Identification and work-around provision of forecasting bug in usage of corrected history function","duration":"Jan 2009 Mar 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2010","start_date":"Jan 2009","subtitle":"Tata Consultancy services - Honeywell Safety","title":"SAP SCM Support Lead - Honeywell AC/S project"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Bristlcone India","company_id":"bristlecone","location":"Mumbai, Maharashtra, India","positions":[{"description":"SCM Consulting SCM Consulting","duration":"Dec 2004 Dec 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2008","start_date":"Dec 2004","subtitle":"Bristlcone India","title":"Consultant - Supply Chain"}],"url":"https://www.linkedin.com/company/bristlecone"},{"company":"IMS Learning Resources","company_id":"ims-learning-resources","location":"Bhilai Area, India","positions":[{"description":"• Lead generation and Business Development for IMS Raipur & Bhilai centres through various channels• Utilisation and planning for resources to open additional revenue streams.• Training Sessions for Quantitative Aptitude and Reasoning • Lead generation and Business Development for IMS Raipur & Bhilai centres through various channels• Utilisation and planning for resources to open additional revenue streams.• Training Sessions for Quantitative Aptitude and Reasoning","duration":"Sep 2001 Jun 2003 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2003","start_date":"Sep 2001","subtitle":"IMS Learning Resources","title":"Centre Co-ordinator"}],"url":"https://www.linkedin.com/company/ims-learning-resources"}]', '["Matthew Hamblin ““All knowing” is the phrase that comes to mind when I think about Ankur. I’ve had the pleasure of working with Ankur for three years, during which multiple enhancements and system improvements were implemented. Whenever there was a question about APO, Ankur was our go-to resource. Above all, I was impressed with Ankur’s ability to quickly find the right solution, even when he had a full workload, all while being the extremely polite and personable. Ankur is a true asset for any positions requiring SAP APO knowledge and experience and comes with my wholehearted recommendation.”","Rodica Manole “I had the privilege to work with Ankur on a very complex APO SCM (SNP/GATP) solution development and implementation at T-Mobile. His high technical and functional expertise was crucial to understanding our complex business model, detailed requirements and translating them in a robust, customized solution. He was the key liaison between business (my team) and technical development team and post Go Live He was the “go to person” for most of the DP/SNP/GATP functional issues troubleshooting. Dedicated, possessing a genuine ability to perform at the highest level, hardworking problem solver with a wealth of supply chain experience and common sense, Ankur can definitely be a great asset to any organization.”"]'] User: ['Dike Iroha', 'Dedicate Senior Business Leader with 15+ years of global experience in supply chain management, corporate strategy and business development. Broad knowledge and experience in end to end project management, new product commercialization and team building. High performing, passionate and self-motivated professional with strong focus on timely result delivery. Specialties: Supply chain strategy, Supply chain network design, Inventory Management, Strategic Planning, Business development, Project Management, SAP', 'Senior Business Leader \| Tech \| Ex-CPG', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Microsoft","title":"Product Management, Sr. - Azure"},{"description":"","duration":"Jan 2020 Jun 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2021","start_date":"Jan 2020","subtitle":"Microsoft","title":"Global Planning, Sr. - Azure"},{"description":"","duration":"Dec 2016 Jan 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2020","start_date":"Dec 2016","subtitle":"Microsoft","title":"Global Planning, Sr. - Surface"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Unilever","company_id":"unilever","location":"Greater New York City Area","positions":[{"description":"• Led the end to end supply chain and capacity management for the North American Savory organization; a $1B+ category,ensuring that the key supply chain metrics (service, cost, inventory, annual plan budget and timely project/innovation launches) are achieved• Managed a team of 17 supply/material planners and schedulers, including people managers, overseeing production across 4 Unilever and 6 3PM sites, managing $500MM+ in annual material spend • Led the end to end supply chain and capacity management for the North American Savory organization; a $1B+ category,ensuring that the key supply chain metrics (service, cost, inventory, annual plan budget and timely project/innovation launches) are achieved• Managed a team of 17 supply/material planners and schedulers, including people managers, overseeing production across 4 Unilever and 6 3PM sites, managing $500MM+ in annual material spend","duration":"Apr 2015 Sep 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2016","start_date":"Apr 2015","subtitle":"Unilever","title":"Sr. Manager, Supply Chain E2E Planning"}],"url":"https://www.linkedin.com/company/unilever"},{"company":"SC Johnson","company_id":"scjohnson","location":"Greater Milwaukee","positions":[{"description":"• Work closely with several cross functional teams to create optimized forecast, sales & production plans and to design efficient supply networks for management of a ~$23MM inventory portfolio• Cross Functional Team Lead for multiple cost-saving projects and new product introductions • Work closely with several cross functional teams to create optimized forecast, sales & production plans and to design efficient supply networks for management of a ~$23MM inventory portfolio• Cross Functional Team Lead for multiple cost-saving projects and new product introductions","duration":"Jan 2012 Apr 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2015","start_date":"Jan 2012","subtitle":"SC Johnson","title":"Sr. Lead, Supply & Demand Planning"}],"url":"https://www.linkedin.com/company/scjohnson"},{"company":"Procter & Gamble","company_id":"procter-and-gamble","location":"Cincinnati, OH","positions":[{"description":"• Successfully managed several multi-million dollar initiative launches, leading cross-functional teams and designing effective supply chains to guarantee product availability • Actively led the launch of a $4 million NA Packaging Center, creating a better and more responsive supply chain; ultimately resulting in projected annual savings of $450M+ and the creation of highly efficient late stage differentiation competencies• Created and managed 18-month RCCP plans across various product families","duration":"Nov 2010 Jan 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2012","start_date":"Nov 2010","subtitle":"Procter & Gamble","title":"Manager, Supply Network Operations"}],"url":"https://www.linkedin.com/company/procter-and-gamble"},{"company":"FedEx Ground","company_id":"fedex-ground","location":"Champaign, IL","positions":[{"description":"• Created transport optimization models and developed operational strategies employed in an operations shift of 40 employees, efficiently processing over 27,000 packages/day, ensuring safety, quality and productivity objectives were met• Led the facility’s Loss/Damage Reduction Team and reduced claims by more than 50% • Created transport optimization models and developed operational strategies employed in an operations shift of 40 employees, efficiently processing over 27,000 packages/day, ensuring safety, quality and productivity objectives were met• Led the facility’s Loss/Damage Reduction Team and reduced claims by more than 50%","duration":"Jul 2006 Jul 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2008","start_date":"Jul 2006","subtitle":"FedEx Ground","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/fedex-ground"}]', '["Henrietta Onumah “Dike is very detailed and meticulous in his delivery of results. I worked with him while he was at Northwestern Mutual to construct my financial plans. He conducted a thorough analysis of my financial and investment portfolio and provided me with very efficient tools to achieve my goals. He is well versed in finance and its applications and explains it in such a mannaer that anyone can understand finance. He will go over and beyond to ensure that he delivers. I was really impressed by his results. He is very professional and hardworking. I would gladly work with him again on any project.”","Ji\'reh Kore “I worked with Dike on numerous projects at the Kelley School of Business. Dike\'s insights\' and professionalism were very instrumental in helping us achieve desirable results in our projects. Dike is hardworking, insightful and ethical. I hope we get to work with each other post MBA.”"]']### Assistant: The agent's job is to provide supply chain expertise and SAP APO knowledge and experience, and today the user is reaching out to the agent because they need assistance with global supply chain strategy and project management.
### Human: Agent: ['Eunice Enriquez', 'Senior Business Systems Analyst with extensive experience in all phases of the software development life cycle. Demonstrated proven success in design, analysis, documentation, development, testing and implementation of application solutions in the financial industry. Consistently pursuing new challenges to continuously expand knowledge and share expertise.', 'Business Systems Analyst', 'Fiserv', '[{"company":"Fiserv","company_id":"fiserv","industry":"Information Technology and Services","location":"","positions":[{"description":"Data analytics, data cleansing, data mapping and system conversion to cloud-based data management warehouse for large volumes of regulatory and compliant financial transactions. Data analytics, data cleansing, data mapping and system conversion to cloud-based data management warehouse for large volumes of regulatory and compliant financial transactions.","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Fiserv","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/fiserv"},{"company":"Enterprise Iron Financial Industry Solutions, Inc.","company_id":"eifis","location":"","positions":[{"description":"","duration":"2013 Mar 2017 4 years","duration_short":"4 years","end_date":"Mar 2017","start_date":"2013","subtitle":"Enterprise Iron Financial Industry Solutions, Inc.","title":"Sr. Business Analyst Consultant"}],"url":"https://www.linkedin.com/company/eifis"},{"company":"ING","company_id":"ing","location":"USA","positions":[{"description":"","duration":"2002 2012 10 years","duration_short":"10 years","end_date":"2012","start_date":"2002","subtitle":"ING","title":"Sr. Programmer Analyst"}],"url":"https://www.linkedin.com/company/ing"},{"company":"CitiStreet","company_id":"citistreet","location":"","positions":[{"description":"","duration":"2002 2008 6 years","duration_short":"6 years","end_date":"2008","start_date":"2002","subtitle":"CitiStreet","title":"Programmer/Analyst"}],"url":"https://www.linkedin.com/company/citistreet"},{"company":"CGI","company_id":"cgi","location":"New York Area","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"CGI","title":"Technical Analyst Consultant"}],"url":"https://www.linkedin.com/company/cgi"}]', '["Thomas Faber “I\'ve worked with Eunice over 7 years, I\'ve found her to be very flexible resourceful, and able to work under a tight deadline. We worked on new feed and process initiatives to enhance 401K product data at plan and participant level. She knew all aspects of the mainframe system, as well as the new Linux system, and was able to resolve system nuances, which affected translation of Data across Network portal, which were chief in completing the EDI daily and weekly feeds. Through our discussions, we were able to successfully test, and integrate both systems, as well gain additional technical knowledge.”","Joan Metzger “I have had the opportunity to work with Eunice at both CitiStreet and ING for the past 10 years. Eunice worked for me as a Senior Software Developer supporting the company\'s custom recordkeeping systems and SunGard\'s Omni Plus recordkeeping application with a technical expertise in COBOL, SQL on MainFrame, UNIX and LINUX platforms. While working for me, Eunice also had opportunity to utilize her business knowledge and technical writing skills acting as a BSA for several projects. I would highly recommend Eunice. Joan Metzger (Director IT Applications Development ING)”"]'] User: ['Gabriella Davis', 'I am a recent graduate of Florida State University and attained a bachelor’s degree in Marketing and a minor in the Italian language. I have experience with real estate development working on the marketing team as well as assisting the construction of 33 single family luxury homes.', 'Real Estate Development', 'Todd Michael Glaser', '[{"company":"Todd Michael Glaser","company_id":null,"location":"Miami Beach, Florida, United States","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Todd Michael Glaser","title":"Project Coordinator"}],"url":""},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2021 Jan 2022 8 months","duration_short":"8 months","end_date":"Jan 2022","start_date":"Jun 2021","subtitle":"Alta Developers","title":"Assistant Project Manager"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"},{"company":"Alta Developers","company_id":"altadevelopers","location":"","positions":[{"description":"","duration":"Jul 2019 Aug 2019 2 months","duration_short":"2 months","end_date":"Aug 2019","start_date":"Jul 2019","subtitle":"Alta Developers","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/altadevelopers"}]', '["Solange B Camet “I had the pleasure of working with Gabriella Davis. She is a promising young lady with an abundance of potential. She possesses many attributes that set her apart. Her strong determination, critical thinking, and creative mindset are an asset. She has a keen eye and assimilates new ideas and concepts quickly. I would love for her to be part of our permanent team. ”","LinkedIn User “I worked with Gabby for two consecutive summers and she is great! Passionate, always willing to learn and collaborate, and very creative. Hope we can work together again in the near future!”"]']### Assistant: The agent's job is to analyze and implement application solutions in the financial industry, and today, the agent is reaching out to the user because they need assistance in marketing strategies for a real estate development project.
### Human: Agent: ['Nathan Green', '• Object Oriented Programming (10+ years) • Procedural Programming (1 year) • IDE development (10+ years) o Visual Studio .NET 2008+ (C#, C++, C, VB, ASP development) (10+ years) o Eclipse 3.2 (Java development) (6 months) • Unix oriented VIM development (C++, C, MIPS development, Oracle) (2 years) • Operating Systems: Windows, Unix, Debian Linux Social Qualifications: Behavior Analysis and Management Training, Professional Communications Team Participation: Group Projects, Community Service Programs Leadership: CSH Chairman, SIH Senator, CSH Social Director, Computer Science House Alumnus Specialties: C#, C, C++, Java, Perl, Visual Basic .NET, Database, Oracle, PL/SQL, SQL, Eclipse', 'Principal Software Engineering Manager at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Microsoft","title":"Principal Software Engineering Manager"},{"description":"Growing a team focused on Mobile Device Management using Azure services.","duration":"Feb 2019 Sep 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2021","start_date":"Feb 2019","subtitle":"Microsoft","title":"Senior Software Engineering Manager"},{"description":"Working on Mobile Device Management","duration":"Mar 2016 Feb 2019 3 years","duration_short":"3 years","end_date":"Feb 2019","start_date":"Mar 2016","subtitle":"Microsoft","title":"Senior Software Engineer"},{"description":"Working on Application Virtualization","duration":"Jul 2010 Mar 2016 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2016","start_date":"Jul 2010","subtitle":"Microsoft","title":"Software Development Engineer II"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":null,"positions":[{"description":"Working with Dr. Brian Tomaszewski on UN prototyping projects for the UN-SPIDER group. These projects have facilitated further development of disaster management systems for the group\'s Knowledge Portal.","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"Rochester Institute of Technology","title":"Research Assistant"},{"description":"Obtained Bachelors and Masters degrees in Computer Science","duration":"Aug 2005 May 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2010","start_date":"Aug 2005","subtitle":"Rochester Institute of Technology","title":"Student"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"},{"company":"United Nations Volunteers","company_id":"united-nations-volunteers","location":"","positions":[{"description":"I spent two weeks in Bonn, Germany working directly with the UN-SPIDER team for which I did prototyping work all year during my Research Assistantship. I spent two weeks in Bonn, Germany working directly with the UN-SPIDER team for which I did prototyping work all year during my Research Assistantship.","duration":"Mar 2010 Apr 2010 2 months","duration_short":"2 months","end_date":"Apr 2010","start_date":"Mar 2010","subtitle":"United Nations Volunteers","title":"Software Developer"}],"url":"https://www.linkedin.com/company/united-nations-volunteers"},{"company":"MIT Lincoln Laboratory","company_id":"mit-lincoln-laboratory","location":"","positions":[{"description":"Did algorithm development for the weather sensing team at the lab. Using NEXRAD radar data and NLDN lightning flash data in new weather products. Did algorithm development for the weather sensing team at the lab. Using NEXRAD radar data and NLDN lightning flash data in new weather products.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"MIT Lincoln Laboratory","title":"Co-op Developer"}],"url":"https://www.linkedin.com/company/mit-lincoln-laboratory"},{"company":"PAETEC","company_id":"paetec","location":"","positions":[{"description":"This six month co-op position consisted of in-house development for PAETEC Systems. This six month co-op position consisted of in-house development for PAETEC Systems.","duration":"Mar 2008 Aug 2008 6 months","duration_short":"6 months","end_date":"Aug 2008","start_date":"Mar 2008","subtitle":"PAETEC","title":"Co-op Software Engineer"}],"url":"https://www.linkedin.com/company/paetec"},{"company":"iD Tech Camps","company_id":"id-tech-camps","location":"","positions":[{"description":"Worked at St. Marie\'s College of CA and UC Santa Cruz teaching students how to create video games using:Multimedia Fusion from CickTeamTorque Game Builder from GarageGames integrating TorqeScript. Also assisted with the programming course which taught Java. Worked at St. Marie\'s College of CA and UC Santa Cruz teaching students how to create video games using:Multimedia Fusion from CickTeamTorque Game Builder from GarageGames integrating TorqeScript. Also assisted with the programming course which taught Java.","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"iD Tech Camps","title":"Camp Instructor"}],"url":"https://www.linkedin.com/company/id-tech-camps"},{"company":"Suterra LLC","company_id":null,"location":"","positions":[{"description":"Solitary data retrieval throughout southern regions of the Central Valley in California. Solitary data retrieval throughout southern regions of the Central Valley in California.","duration":"Jul 2006 Aug 2006 2 months","duration_short":"2 months","end_date":"Aug 2006","start_date":"Jul 2006","subtitle":"Suterra LLC","title":"Field Data Retriever"}],"url":""},{"company":"California State University, Fresno","company_id":"california-state-university-fresno","location":"","positions":[{"description":"Handled customer service situations, monetary transactions, and records keeping. Trained new hires on the use of the University Student Union’s computer systems. Handled customer service situations, monetary transactions, and records keeping. Trained new hires on the use of the University Student Union’s computer systems.","duration":"Sep 2003 Aug 2006 3 years","duration_short":"3 years","end_date":"Aug 2006","start_date":"Sep 2003","subtitle":"California State University, Fresno","title":"Desk Management"}],"url":"https://www.linkedin.com/company/california-state-university-fresno"}]', '["Andre Roberge “Nathan learned and effectively applied new technology in the workplace. He worked well as part of a team and demonstrated leadership among other Co-op Software Engineers that joined PAETEC after Nathan. Overall, he was great to work with.”","Erika M. “As a co-op here at PAETEC, Nathan was an integral member of our software development team. He took part in all aspects of software development from requirements elicitation to testing for one of our main projects. During his time at PAETEC, he also took the initiative to investigate possible tool/process changes that he thought would benefit the group as a whole.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and organize large-scale events and meetings, and today the user is reaching out to the agent because they need assistance in planning an upcoming high-profile client conference.
### Human: Agent: ['Bonnie Noble, PhD', 'I am a performance improvement and management consultant with more than twenty years of success leading operations, performance improvement and organizational change initiatives, strategic planning, performance measurement, regulatory compliance, and high level business development strategies. In addition, Organizational Culture is an area of considerable expertise and passion. I’ve joined LinkedIn to assist the community with advice and guidance on measuring and improving outcomes and organizational performance, streamlining operations, reducing costs, energizing staff and inspiring loyal customers. I particularly like to work on uncovering and developing organizational opportunities, and on building and mentoring great teams. On a personal level, I enjoy photography and creative arts in mixed media, paper collage and textiles. I consider myself a “foodie” and enjoy gourmet dining and cooking. I also enjoy gardening and international travel. Please feel free to reach out to me directly via LinkedIn mail or send me an email at bonnie@ondinagroup.com. Specialties: Culture Change, Organizational Development, TQM, CQI, Healthcare Quality, Patient Safety, Baldrige, Performance Excellence, Strategic Planning, Balanced Scorecard, Performance Metrics, Dashboards, Change Management, Health Information Technology, Financial Management, Regulatory Compliance, Leadership, Organizational Culture, Coaching, Mentoring.', 'Performance Excellence Consultant', 'The Ondina Group', '[{"company":"The Ondina Group","company_id":null,"location":"","positions":[{"description":"Woman Owned Small BusinessPerformance Excellence Consulting-National Examiner for Malcolm Baldrige Program-Quality Management-Strategic Planning-Performance Measurement & Management-Organizational Culture-Change Management Woman Owned Small BusinessPerformance Excellence Consulting-National Examiner for Malcolm Baldrige Program-Quality Management-Strategic Planning-Performance Measurement & Management-Organizational Culture-Change Management","duration":"Jan 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jan 2011","subtitle":"The Ondina Group","title":"Principal"}],"url":""},{"company":"California Prison Health Care Services","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2008 Jul 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2010","start_date":"Oct 2008","subtitle":"California Prison Health Care Services","title":"Director, Clinical Operations/Chief Quality Officer"}],"url":""},{"company":"Delmarva Foundation","company_id":"delmarva-foundation","location":"","positions":[{"description":"","duration":"Jun 2007 Jun 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2008","start_date":"Jun 2007","subtitle":"Delmarva Foundation","title":"Vice President, Healthcare Quality & Patient Safety"}],"url":"https://www.linkedin.com/company/delmarva-foundation"},{"company":"Lumetra","company_id":"lumetra-healthcare-solutions","location":"","positions":[{"description":"","duration":"Feb 2003 Jun 2007 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jun 2007","start_date":"Feb 2003","subtitle":"Lumetra","title":"Director, Operations"}],"url":"https://www.linkedin.com/company/lumetra-healthcare-solutions"}]', '["Ira M. Levin, Ph.D. “Bonnie is a great illustration of the practitioner-scholar. She combines her extensive experience working with senior executives with her academic depth of expertise to assist her clients discover and implement pragmatic yet evidence based solutions to their business challenges.”","Shawn M. “I am please to write a recommendation for Bonnie. You will not find a more dedicated executive professional in the healthcare industry anywhere. Bonnie is one of the rare executive level professionals capable of defining sustainable healthcare delivery through a model blending quality care with fiscal stewardship. She is visonary as it pertains to delivery methodology yet acutely aware of the business challenges inherent to her industry. \\"Quality\\" is a key word in her philosophy and is made evident by her tireless dedication.”"]'] User: ['Lisa Lutz', 'As the Clinical and Business Development Project Manager I was responsible for day-to-day office operations for our department, data collection and management, data reporting, document and presentation design, web site administration, audio/video editing and production, event planning and promotion, project coordination, systems integration and served as an Executive Administrative Assistant to C-suite executives that spanned from Chief Administrative to Chief Clinical Operations Officers.', 'Senior Project Manager at My Health Connection, Inc.', 'My Health Connection, Inc.', '[{"company":"My Health Connection, Inc.","company_id":null,"location":"Irvine, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"My Health Connection, Inc.","title":"Senior Business Project Manager"}],"url":""},{"company":"Kindred at Home","company_id":"kindred-at-home","location":"Greater Atlanta Area","positions":[{"description":"Performed complex and confidential support functions to ensure smooth flow of operations support. Coordinated the administration of projects and prepared resource/time/cost estimates. Analyzed operational data, prepared reports and communicated analysis to management team. Prepared Home Health pipeline, coordinated the pipeline process, and supported the field Home Health launch process. Provided training and support to Home Health team members and other areas as assigned. Coordinated all training/meeting arrangements. Designed correspondence and presentation materials using Word/PPT/Visio software. Worked with minimal supervision.","duration":"May 2008 Jun 2020 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jun 2020","start_date":"May 2008","subtitle":"Kindred at Home","title":"Project Manager, Clinical & Business Development"}],"url":"https://www.linkedin.com/company/kindred-at-home"},{"company":"Kindred at Home","company_id":"kindred-at-home","location":null,"positions":[{"description":"Managed and oversaw clerical personnel and data processing operations related to outcome collections for our Specialty Programs after discharge from our services, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Kindred at Home","title":"Manager - Center for Outcomes Measurement"},{"description":"Managed and oversaw branch clerical personnel and functions in accounting, payroll, billing, accounts payable/receivables, supplies, human resources, and data processing operations, consistent with regulatory compliance and Corporate policies, procedures, and standards.","duration":"Jan 1997 Jan 2005 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2005","start_date":"Jan 1997","subtitle":"Kindred at Home","title":"Office Manager"},{"description":"Responsible for a variety of clerical duties that supported productivity, efficiency and meeting critical deadlines for the Pinellas County Home Health Agency Director. Created marketing tools/brochures on a desktop publisher resulting in decreased expense and increased market visibility. Human Resource liaison between the Hospital and the off-site home care agency. Reconfigured office systems/processes to comply with standards of practice. Coordinated office relocation in 1997.","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"Kindred at Home","title":"Administrative Assistant"},{"description":"Responsible for all data entry required, ensured clinical notes were turned in and completed in a timely manner. Crosschecked all billing to meet Medicare compliance. Managed all tracking functions, compliance, and data entry of personnel files. Met deadlines with tight turnaround times that required a high degree of accuracy and productivity.","duration":"May 1993 Jan 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 1995","start_date":"May 1993","subtitle":"Kindred at Home","title":"Payroll, Billing and Personnel Clerk"}],"url":"https://www.linkedin.com/company/kindred-at-home"}]', '["Derek Nordman ““Unequivocally dependable” is the phrase that comes to mind when I think about Lisa. I’ve had the pleasure of working with Lisa for nearly 16 years, during which Lisa led our clinical product line project management. Above all, I was impressed with Lisa’s ability to manage multiple priorities, work within a team or individually, as well as always delivering more than expected. And, of course, her flexibility. Lisa would be a true asset for any position requiring organization and execution and comes with my heartfelt recommendation.”","Jennifer Ellis “Lisa is a trustworthy, highly organized, dependable self-starter who works well in both independent and team environments. Lisa positively leverages her talents to identify individual and teams needs, she then collaborates to routinely uncover and collectively optimize resources in order to reach shared goals. Lisa readily anticipates business needs, she routinely facilitates timely accomplishment of project milestones, fosters seamless interface of pivotal processes and effectively supports interdepartmental execution to achieve key performance indicators. Lisa can work independently and is able to follow through to ensure the job gets done. She is flexible and willing to work on any project that is assigned to her. Lisa is quick to volunteer to assist others and regularly contributes to improve areas of company operations as well. Lisa is a tremendous asset to any organization and it is my privilege to endorse her with my highest recommendation. ”"]']### Assistant: The agent's job is to provide performance improvement and management consultancy services, and today the user is reaching out to the agent because they need guidance on streamlining operations and reducing costs in their clinical and business development role at My Health Connection, Inc.
### Human: Agent: ['Jathy Garcia', 'Hi-Tech Plumbing & Air is a family owned and operated business specializing in all facets of Plumbing, Air Conditioning & Electrical service & repair. We have been serving the Palm Beach County community for over 22 years. We are fully licensed and insured in the entire state of Florida but we cater primarily to our Palm Beach County clientele, where we can focus on providing personalized, professional, and prompt service. Our goal is to be your one source for all plumbing, septic and AC repairs and installations in your home, business or even your boat. Our Commitment What separates us from our competitors is our personalized service and customer relationships. When you place the initial phone call you are always greeted by our friendly & courteous staff who will answer all your questions and accommodate your needs. We even make sure to give you a courtesy call prior to your service appointment to make sure you know the tech is on the way. You can expect our technicians to be true expert advisors, uniformed and always sure to wear their booties to maintain you worry free of dirty feet. Once work is completed, the technicians make sure the area is cleaned up and our office staff immediately issues a follows up call while the tech is still at your home to make sure you are content & satisfied with everything. Specialties: HVAC repairs, AC Tune ups, Maintenance Agreements, Coil Cleaning, Duct Cleaning, UV Sanitation, Condensers, Air Handler, Generators, Surge Protection, Electrical panels, Lightning, Leak Detection, Hydro Jetting, Drain Cleaning, Camera Inspections, Toilets, Faucets, Tubs, Bathroom Remodels, Water Filtration, Tankless Water Heaters, Tank Type Water Heaters, Moen Flo Smart Water Device, Re-Pipe, Garbage Disposals, Sewer Line Replacements, Water Meter Hookup, Well Pumps, Whole House Filters, Pipes/ fittings & Valve replacement, Basically all YOUR PLUMBING, ELECTRICAL & AC NEEDS.', 'Aka "Your Plumber In A Skirt" at Hi-Tech Plumbing & Air', 'HI-Tech Plumbing & Air', '[{"company":"HI-Tech Plumbing & Air","company_id":null,"location":"West Palm Beach, Florida Area","positions":[{"description":"Your #1 Palm Beach County Plumbing & HVAC Company... Serving the Palm Beaches with over 55 years experience!Our Hi-Tech team has been taking care of families from Boca Raton to Jupiter for over 19 years. We\'ve learned that we are only as good as your most recent experience with us. Hi-Tech Plumbing & Air is ready to meet all of your homes plumbing & HVAC repair or remodeling needs. And to exceed your expectations with outstanding customer service.We look forward to the opportunity to put our reputation and experience to work for you.","duration":"Mar 2000 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Mar 2000","subtitle":"HI-Tech Plumbing & Air","title":"Aka \\"Your Plumber In A Skirt\\""}],"url":""}]', '["Michelle O\'Boyle “The sevice we received was wonderful. The workers where all very professional and knowledgeable. They came on time and cleaned up meticulously after themselves and the workmanship was first rate.”","Gary M. Broidis “I have hired Jathy and her company on numerous occasions and would highly recommend Hi-Tech Plumbing to any company or individual seeking a reputable, reliable and professional plumbing company. Thank you for all your great work and integrity.”"]'] User: ['Dan Kelly', 'Specialties: o Leaks Traced And Repaired o All Types Of Repiping Services o Gas Piping Installed And Repaired o Water Piping Installed And Repaired o Underground Water And Drain Piping Installed And Repaired o Anti-Scald Tub And Shower Faucets o Sump Pumps Installed And Serviced o Water Heaters Repaired And Replaced o Annual Plumbing Service Maintenance Agreements o Sewer And Drain Cleaning o Water Conditioning And Filtration o Plus Many More!', 'Owner at Dan Kelly Plumbing ServiceLLC', 'Dan Kelly Plumbing Service', '[{"company":"Dan Kelly Plumbing Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458 For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458","duration":"Sep 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Sep 2008","subtitle":"Dan Kelly Plumbing Service","title":"Owner"}],"url":""},{"company":"Kelly Inspection Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing Needs all in one call Dan @ 920-284-1458 For all your plumbing Needs all in one call Dan @ 920-284-1458","duration":"Sep 2007 Mar 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2010","start_date":"Sep 2007","subtitle":"Kelly Inspection Service","title":"Owner"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"The Home Depot","title":"Master plumber"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"MP Kelly INC","company_id":null,"location":"","positions":[{"description":"This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own","duration":"Jun 1993 Dec 2006 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2006","start_date":"Jun 1993","subtitle":"MP Kelly INC","title":"Lead Plumber"}],"url":""}]', '["Travis Salisbury “I highly recommend Dan for any plumbing needs. He has helped me at my office and at home. He does fantastic, quick work and it is nice that he is so friendly with a smile always on his face. He is very knowledgeable and trustworthy. In fact, when he was at my house fixing a sink/faucet, he took a quick look at all of our plumbing and he found a mistake with our water heater connections that was done by a previous plumber that was actually a health hazard and not up to code. To the untrained eye, we would have never caught it, but Dan caught it right away and fixed it for us. One of the many advantages of using Master Plumber Dan versus the guy around the corner. Thank you, Dan!”","Chris Vitella, CPA “Officially as Dan\'s supervisor, he reported to me at The Home Depot, but due to his knowledge and experience in the plumbing industry, you might think that I reported to him. I consulted him with many phases of the business, from ordering materials, brand recommendation, clinics, customer service, and product knowledge. His willingness to help and teach me helped me to be more successful with running my department. He was always one of the the first people to jump in and help with any task, from putting on clinics to stocking the shelves. Even though we no longer work together, I consult him whenever I have any tough questions about plumbing related knowledge. I would not hesitate to employ him, work for him, or with him in any form of business.”"]']### Assistant: The agent's job is to provide personalized plumbing, air conditioning, and electrical services, and today the user is reaching out to the agent because they need assistance with leaks, repiping, gas piping, water heaters, and other plumbing needs.
### Human: Agent: ['Nick T.', "Insights and analytics are key components of any brand's path to success. I love using data to help fuel brand growth by developing actionable brand and category strategies and recommendations. I synthesize and simplify data into clear insights so that recommendations are easy to digest. I also enjoy leading and persuading cross-functional teams, driving consensus and process change without direct authority. I am adept at building relationships and nurturing rapport and trust with cross-functional partners at all levels.Some of my core competencies include:֎ IRI/Nielsen/Shopper Analytics֎ Campaign Measurement ֎ Demand Forecasting֎ ROI Analysis֎ Reporting֎ Budget Oversight", 'Senior Analytics and Market Research Professional - Driving Increased Profitability with Insightful Analysis', 'Alchemee (formerly The Proactiv Company)', '[{"company":"Alchemee (formerly The Proactiv Company)","company_id":"alchemee-skin-solutions","industry":"Wellness and Fitness Services","location":"Greater Los Angeles Area","positions":[{"description":"Provide insights and reporting to leadership driving performance transparency and spend optimization for both online and offline media channels. Measure revenue and digital channel impact of website changes using test vs. control methodology and make recommendations optimizing design. Analyze customer path to purchase to understand number of digital touchpoints and overlap.Selected accomplishments:• Spearheaded launch of multi-touch attribution system from needs assessment through implementation creating single source of truth for reporting and media optimization.• Led cross functional team through reimplementation of Adobe Analytics ensuring setup accuracy and maximizing value of tool.• Streamlined customer financial lifetime value models and overall margin analysis to reflect current state of business and provide ongoing KPIs to leadership.• Created campaign tracking hierarchy and custom digital channel groupings ensuring accurate performance measurement.","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Alchemee (formerly The Proactiv Company)","title":"Senior Manager, Analytics"}],"url":"https://www.linkedin.com/company/alchemee-skin-solutions"},{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","location":null,"positions":[{"description":"Provided insights in setting annual business plan and made recommendations for annual sales and share targets using fact-based analyses for the Beauty business. Managed and developed team of 4 analysts. Trained new marketing, sales, and supply chain associates in consumption-based forecasting and Sales & Operations Planning (S&OP) process. Led special projects that included process changes and service provider transition. Selected accomplishments:• Built alignment among cross-functional partners on drivers of consumption and shipments through monthly discussions and analyses aimed at generating best possible forecast while minimizing financial risk. • Informed supply plan with research-based insights and incorporated financial risk mitigation, optimizing product build while reducing inventory and obsolete product liability. • Led transition of syndicated data providers for Consumer Finance and forecasting team by facilitating proper planning and creating framework for restating market share goals, ultimately earning company’s Standard of Leadership award for exceptional communication, planning, and delivery.• Drove transition for Beauty from S&OP to Integrated Business Planning (IBP) for demand side of process by creating training modules and input tools for teams, incorporating feedback and insights from key players throughout roll-out, ensuring seamless transfer of knowledge and equipping team with uniform capability.","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Johnson & Johnson","title":"Manager, Business Analytics-Total U.S. Beauty"},{"description":"Spearheaded implementation of consistent analytical framework in Neutrogena sales forecasting process by utilizing consumption-based Excel trend models. Tapped to lead project based on strong team-building focus as project required managing significant resistance at all levels of organization. Led cross-functional forecasting team in carrying out implementation.Selected accomplishments:• Predicted yearly actuals to within 5% of forecast with successful implementation of framework that increased forecast accuracy.• Created view of Neutrogena and Total Beauty business for senior leadership, influencing business decisions based on insights into consumption, market dynamics, share, and inventory.","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Johnson & Johnson","title":"Manager, Business Analytics-Neutrogena"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"Independent Consulting","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provided project consulting work for various clients including Pharmavite, Harman International, Mars Food US, and City of Palm Springs.• Developed and delivered category-focused selling stories, category solution initiatives, and business building strategies to regional sales teams and brokers integrating consumer, shopper, and brand research. • Directed price elasticity project and created brand sales projections and return on investment estimating impact of various price actions at both national and account levels, providing roadmap of where to change price by retailer and impact on profit. • Managed marketing mix analysis including conducting needs assessment, proposal evaluation, data collection, and delivery, maximizing value and impact on client’s brand marketing activities.• Devised new retail store coverage for broker partners based on category and brand demand, optimizing coverage patterns across US at individual store level by making chain-level recommendations and leveraging broker influence.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Independent Consulting","title":"Market Research Consultant/Contractor"}],"url":""},{"company":"Catalina USA","company_id":"catalina-marketing","location":null,"positions":[{"description":"Collaborated with sales teams to build relationships and influence with brand management and market research teams for Western Region clients. Designed custom analyses to best answer questions at hand and to ensure research provided maximum value for clients. Created annual research plans for largest clients. Managed 2 directors and 1 SAS senior analyst. Selected accomplishments:• Led task force to consolidate repurchasing analyses and bring up to industry standard methodology, reducing processing time, increasing flexibility, and yielding better insights.• Contributed on set up of consumer questionnaires and collaborated in interpretation and creation of results presentations utilizing survey data from comScore’s and IRI’s panels.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Catalina USA","title":"Senior Director, Analytical Consulting"},{"description":"Utilized data from Catalina’s transactional and household databases to develop analyses and presentations for clients providing business insights and evaluation of promotional events. Coordinated measurement of Catalina events by taking steps to ensure use of proper analytical methodology and program design to achieve desired brand objectives. Selected accomplishments:• Collaborated on development of new loyalty analysis which included modifying methodology and output, creating more insightful and value-added product.• Participated on task force creating standardized approach for Catalina program ROI, crafting uniform framework for evaluating financial impact.","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Catalina USA","title":"Director, Analytical Consulting"}],"url":"https://www.linkedin.com/company/catalina-marketing"}]', '["Rita Gustafson “I had the pleasure of hiring and working with Nick at the City of Palm Springs for a year. Nick is extremely personable and was very respected and well-liked by his colleagues at City Hall. Nick’s duties included assisting in quantitative analysis of budget documents and programs, and evaluation and preparation of grant documents, often working closely with other City departments while being minimally supervised. Nick is extremely intelligent, has excellent research and analytical skills, and advanced knowledge of Excel and other Office programs. He also demonstrated outstanding judgment and personal initiative. He was quick to learn new things, and was excellent at multi-tasking. Any employer would be extremely fortunate to have Nick in their employ. I recommend him without reservation.”","LinkedIn User “I have had the pleasure of working with Nick at both Information Resources, Inc. and Catalina Marketing Corporation plus I am proud to call him my friend for over eight years. At both companies, I found myself, like others, seeking out Nick\'s analytical expertise and his sound business advice. He is ethical, client focused, and dependable. I have grown professionally and learned much about interpreting data from spending time with him. He is a pleasure to work with and clients love him. I miss working with Nick on a daily basis and I welcome the opportunity to work with him again under any circumstance.”"]'] User: ['Kim Mills', 'Award winning, results-driven marketing and sales executive with 20 years of experience in developing comprehensive public relations, communications, fundraising, marketing, advertising, and digital campaigns for a myriad of clients. Demonstrated expertise in strategic planning and execution and leveraging marketing, communications, and sales programs and strategies to contribute to company growth and success. Recognized as a marketing and sales executive who views organizational and clients’ challenges and problems as opportunities for transformation and growth. Areas of expertise: Strategic Account Management, Marketing & Sales Campaigns, Public Relations & Communications, Digital Campaigns, Fundraising Strategies, Market Research & Analysis, Strategic Planning, Event Planning & Execution, Client Management, Lead & Prospect Generation', 'Brand Strategist', '1558 Brand Agency', '[{"company":"1558 Brand Agency","company_id":"1558-brand-agency","industry":"Advertising Services","location":"Midlothian, Texas, United States","positions":[{"description":"As a Brand Strategist at 1558 Brand Agency, I lead and manage custom marketing strategies that build our clients\' success. Adept in collecting and analyzing research to develop marketing activities that raise brand awareness, drive customer growth, generate revenue, and improve brand positioning, I develop multi-faceted marketing plans to optimize ROI and maximize brand goodwill.Come see how 1558 Brand Agency can boost your influence! https://1558brand.com/ As a Brand Strategist at 1558 Brand Agency, I lead and manage custom marketing strategies that build our clients\' success. Adept in collecting and analyzing research to develop marketing activities that raise brand awareness, drive customer growth, generate revenue, and improve brand positioning, I develop multi-faceted marketing plans to optimize ROI and maximize brand goodwill.Come see how 1558 Brand Agency can boost your influence! https://1558brand.com/","duration":"Oct 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2021","subtitle":"1558 Brand Agency","title":"Brand Strategist"}],"url":"https://www.linkedin.com/company/1558-brand-agency"},{"company":"Idea Mill Marketing","location":"","positions":[{"description":"* Directed, developed, and executed results-driven comprehensive public relations, communications, fundraising, marketing, advertising, and digital campaigns for over 12 clients across the country helping to elevate brand awareness and increase market dominance* Developed a strategic marketing, advertising, and communications plan for McMillan Homes to expand and increase market dominance in sustainability building, helped client achieve $5.5 million in additional revenue in the first year, receive a “Green Builder” certification and was voted as “Largest Green Residential Builder in San Antonio” by Greater San Antonio Builders Association* Increased employee satisfaction and positioned Commercial Data Systems for a lucrative buyout by investors by developing an internal marketing and communications campaign to increase employee camaraderie and morale (Glassdoor “Culture and Values” rating went from 1.5 to 4.6 by the end of the campaign) and rebranded company assets for investors* Planned and curated an inaugural brand and awareness event for The Builder Guide that propelled client into 11 new markets; event is now an annual charitable event and in its 12th year and continues to grow in attendance, size, and fundraising goals and giving to the community","duration":"Oct 2008 Oct 2021 13 years 1 month","duration_short":"13 years 1 month","end_date":"Oct 2021","start_date":"Oct 2008","subtitle":"Idea Mill Marketing","title":"President & Owner"}],"url":""},{"company":"Mercedes Homes","company_id":"mercedes-homes","location":"","positions":[{"description":"* Recognized as a Top 10 sales performer company-wide and achieved 100% customer satisfaction rating during both years with company by successfully marketing and selling over 25 luxury properties for a combined value of over $11 million* Achieved sales success by leveraging data analytics to manage prospects, developing a sales pipeline in Salesforce, and managing a marketing program that included email marketing, digital strategies, and print collateral; curated onsite realtor events and parties including a Christmas-themed event drawing in over 300 people","duration":"Sep 2009 Sep 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2011","start_date":"Sep 2009","subtitle":"Mercedes Homes","title":"Sales Counselor - Sundance Ranch"}],"url":"https://www.linkedin.com/company/mercedes-homes"},{"company":"Ryland Homes","company_id":"ryland-homes","location":"","positions":[{"description":"* Oversaw the Sales and Marketing department budget of $3.7 million to support company’s $85 million annual revenue by managing and directing 3 direct reports and leading all marketing efforts for over 20 communities* Designed printed marketing collateral (e.g., marketing brochures, billboards, signage), online and digital strategies, advertising, and curating events, ensuring adherence with department budget* Increased web traffic by up to 19% year over year by collaborating with staff to develop, implement, and monitor comprehensive marketing and digital campaigns that included the development of microsites, PURL email campaigns, and managed paid advertising efforts including RSS Feed advertising and embedded Flash media assessed through Google Analytics* Increased overall employee satisfaction morale from 62% to 90% by developing an internal employee engagement program* Conducted and prepared Feasibility Studies by collaborating with cross-functional teams to complete market research, market prospectus, and producing recommendations* Awarded the 2007 Marketing Professional of the Year by the Greater San Antonio Builders Association (GSABA) for involvement and participation in the industry, innovation strategies and methodologies, and regional reputation* Awarded the Best Special Promotion Award by GSABA 3 years in a row (2006-2008) for marketing and communications campaigns that were developed for company","duration":"Mar 2006 Oct 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2008","start_date":"Mar 2006","subtitle":"Ryland Homes","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/ryland-homes"},{"company":"K. Hovnanian Homes","company_id":"k--hovnanian-homes","location":"","positions":[{"description":"* Performed market research and financial analysis for division’s $71.3 million portfolio of investments* Developed and managed marketing operations for new home construction projects worth a collective $1.6 billion in market value, led efforts related to advertising, print collateral and signage, on-site signage, staging efforts for interior design concepts, and managed all sales reporting and price releases* Helped design and deliver sales training curriculum to a sales team of 15 professionals, training also helped increase customer satisfaction ratings from 76% to 92%","duration":"Oct 2003 Jul 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2005","start_date":"Oct 2003","subtitle":"K. Hovnanian Homes","title":"Marketing"}],"url":"https://www.linkedin.com/company/k--hovnanian-homes"},{"company":"Bellows AFS","location":"","positions":[{"description":"* 15th Wing Base and Team Hickam Civilian of the Quarter, Jan-Mar 2002* Launched retail/services venue and increased revenues by 32%• Instrumental in feasibility study securing: 15 new build duplex building units, renovation of 70 aging building units, build-to-suit 12,000 sq ft operations facility, 18 units of new enlisted housing* Reduced overhead budget by 15% while increasing event participation by 25% * 15th Wing Base and Team Hickam Civilian of the Quarter, Jan-Mar 2002* Launched retail/services venue and increased revenues by 32%• Instrumental in feasibility study securing: 15 new build duplex building units, renovation of 70 aging building units, build-to-suit 12,000 sq ft operations facility, 18 units of new enlisted housing* Reduced overhead budget by 15% while increasing event participation by 25%","duration":"Jun 2001 Jul 2002 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2002","start_date":"Jun 2001","subtitle":"Bellows AFS","title":"Marketing Director"}],"url":""},{"company":"The Chamber of Commerce of Hawaii","location":"","positions":[{"description":"* Developed value-added programs that lead to a collective 40% increase in membership participation* Managed 4 to 5 membership events monthly with 15% increase in attendance* Directed Medal of Honor event for 2500 national dignitaries and guests with an additional 500 volunteers and vendors - earning commendations from the Governor of Hawaii and Mayor of Honolulu * Developed value-added programs that lead to a collective 40% increase in membership participation* Managed 4 to 5 membership events monthly with 15% increase in attendance* Directed Medal of Honor event for 2500 national dignitaries and guests with an additional 500 volunteers and vendors - earning commendations from the Governor of Hawaii and Mayor of Honolulu","duration":"May 2000 May 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2001","start_date":"May 2000","subtitle":"The Chamber of Commerce of Hawaii","title":"Manager, Marketing and Information Systems"}],"url":""}]', '["Fara Harrison Foster “Kim Mills is truly a student of her field, constantly researching, learning and advancing her art. Never one to be satisfied with what has been done, she pushes daily towards her next goal. Kim possesses a keen insight into not only homebuilding as an industry, but marketing as a science. She is one of the rare individuals who has both a creative mind as well as a strong sense of detail. One of the hardest things I ever had to do was interview her, immediately see her talents, have to realize I had no where to utilize them and give her to the competition. But, even as a competitor, she always had my respect...and my friendship.”","Ben Sewell “Kim\'s mixture of creativity, work ethic and experience make her the ideal marketing manager for any company. Ryland Homes has definitly improved its presence in San Antonio because of her efforts.”"]']### Assistant: The agent's job is to develop comprehensive marketing strategies and optimize brand positioning, and today the user is reaching out to the agent because they need assistance in creating a multi-faceted marketing plan to drive customer growth and improve brand awareness for their clients.
### Human: Agent: ['Bhanu Buddha', 'An outstanding, self-motivated professional with around 4 years of experience with good knowledge in Big Data Analytics, Text mining, Machine Learning, Predictive Modeling, web development, databases, automation tools, project management tools and a math champion for three consecutive years.', 'Sr. Data Scientist at New York Power Authority', 'New York Power Authority', '[{"company":"New York Power Authority","company_id":"new-york-power-authority","industry":"Utilities","location":"White Plains, New York, United States","positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"New York Power Authority","title":"Data Scientist III"}],"url":"https://www.linkedin.com/company/new-york-power-authority"},{"company":"FCA Fiat Chrysler Automobiles","company_id":"fcagroup","location":"Auburn Hills, MI, USA","positions":[{"description":"• Identify, analyze and interpret trends or patterns in complex data sets using various regressions, classification or clustering ML approaches - Linear & Logistic Regression, Naive Bayes, Decision Trees, Random Forests, Clustering, SVM, Neural Networks, Principle Component Analysis, Bayesian and XGBoost.• Generating visualized charts for creating process flow E-walls to identify the bottlenecks for each plant after data extraction and pre-processing.• Increased the efficiency by more than 25% by performing the data cleaning including transforming variables and dealing with missing value and ensured data quality, consistency, integrity using Pandas, NumPy.• Generate Downtime charts & JPH charts for the machines of all the plants and the corresponding centers to identify the bottleneck machines using Matplotlib, Seaborn libraries in python.• Predict the downtime of the machines for all the manufacturing plants by implementing a variety of supervised learning models in R and Python including Linear regression, Logistic regression, and Decision trees.• Performed Data cleaning process applied Backward - Forward filling methods on the datasets for handling missing values.• Designed and maintaining a web application, work order system, for Throughput team using .NET as a back-end to connect to the Database.• Creating Database tables and stored procedures in MS SQL database.","duration":"Jan 2017 Aug 2021 4 years 8 months","duration_short":"4 years 8 months","end_date":"Aug 2021","start_date":"Jan 2017","subtitle":"FCA Fiat Chrysler Automobiles","title":"Data Scientist"}],"url":"https://www.linkedin.com/company/fcagroup"}]', '["LinkedIn User “I had the pleasure of working with Bhanu for 4 years at Stellantis (former FCA), where I worked closely with him on several large projects. It was during this time, that I have learned about his attention to detail, drive for accurate results and dedication to complete a multitude of tasks on time. Many times, Bhanu has come through on tight, high-profile deadlines with outstanding reports that were clearly and concisely written. Further, he has shown to be highly adaptable to changing priorities, enthusiastic to apply new techniques and extremely supportive of the team. It is for these last qualities that I have learned the most from Bhanu, and to hopefully apply these traits in my own career. With this, I highly recommend Bhanu, as I know he will be an invaluable asset to any team.”","LinkedIn User “Bhanu is very skilled in the latest software tools to help synthesize large volumes of data that can be easily analyzed by the management team. Bhanu is a fast learner and will be a good asset to any company in the future. He will adapt and learn as required based on the need for the company.”"]'] User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']### Assistant: The agent's job is to provide data analytics solutions for businesses, and today the user is reaching out to the agent because they need assistance in implementing a new HR/Payroll system in their company.
### Human: Agent: ['Shabana Reza', 'I am a higher education leader with 20 years’ experience in sales/recruitment, admissions, enrollment management, marketing, and financial aid. Having worked in both a small private college and a large public university, I have learned how to exceed expectations for students by implementing strategic initiatives and creative solutions. I am passionate about building authentic relationships with students, employees, colleagues and stakeholders and am a confident team leader that adeptly handles multiple projects simultaneously.', 'Enrollment Manager, University of Pittsburgh School of Computing and Information', 'University of Pittsburgh School of Computing and Information', '[{"company":"University of Pittsburgh School of Computing and Information","company_id":"pitt-sci","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Apr 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Apr 2012","subtitle":"University of Pittsburgh School of Computing and Information","title":"Enrollment Manager"},{"description":"","duration":"Oct 2006 Mar 2012 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2012","start_date":"Oct 2006","subtitle":"University of Pittsburgh School of Computing and Information","title":"Recruitment Coordinator"}],"url":"https://www.linkedin.com/company/pitt-sci"},{"company":"La Roche University","company_id":"la-roche-university","location":"","positions":[{"description":"","duration":"Jan 2001 Aug 2006 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2006","start_date":"Jan 2001","subtitle":"La Roche University","title":"Financial Aid Coordinator"}],"url":"https://www.linkedin.com/company/la-roche-university"}]', '["Adeline Giritharan “I worked with Shabana for 2 years at the University of Pittsburgh in one of my first roles of my early career and I wouldn’t have had it any other way. Shabana was an encouraging supervisor but more importantly, an invested mentor to me and the other students that worked with her. She was always available to take time out to teach, train, and guide her team. One of the things that I will never forget and took forward in my career is her recruiting skills. It was amazing to watch her take initiative and go the extra mile to reach out to students at events and conferences and have meaningful conversations that cared for every person that she encountered. I’ve watched Shabana carry more and more responsibilities with grace and still be available to those who need her help or to lend a listening ear. She emanates a warmth and genuineness that draws people to her. I know of many previous co-workers who still keep in touch with her and visit her when they’re in town because those are the kind of long term relationships that she fosters with her team and those around her. Shabana is driven and therefore drives her team with purpose, always looking for opportunities for improvement. She is a supportive and trusted leader. Having graduated out of my role, I’m glad to still call her a mentor and friend! ”","Ron Larsen “I served as Dean of the School of Information Sciences at the University of Pittsburgh from 2002 - 2017. In that capacity, I hired Shabana into our Student Services office in 2006 to lead the School’s student recruitment efforts. Working collaboratively with the Director of External Relations and the Director of the Undergraduate program, Shabana’s efforts yielded a 12% average annual growth rate in the undergraduate Information Science program. She also created the School’s first database of prospective students and its first Student Ambassador program. Shabana is currently the Enrollment Manager for Pitt’s new School of Computing & Information, recognizing her highly effective, outgoing and collaborative management style. I had the privilege of participating in many of her student outreach efforts and commend her organizational skills and grace in handling potentially difficult situations. She has demonstrated excellence in both her personal leadership and her selfless contributions to team-based projects.”"]'] User: ['Justin Englander', 'Proven sales leader who thrives within high growth tech startups. Focused on hiring, coaching, developing and leading a high caliber, quota achieving field sales organization.', 'Director at Newsela', 'Newsela', '[{"company":"Newsela","company_id":"newsela","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Newsela","title":"Director"},{"description":"","duration":"Dec 2018 Sep 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2020","start_date":"Dec 2018","subtitle":"Newsela","title":"Regional Sales Manager"},{"description":"","duration":"Jan 2018 Dec 2018 1 year","duration_short":"1 year","end_date":"Dec 2018","start_date":"Jan 2018","subtitle":"Newsela","title":"Senior Sales Manager"},{"description":"","duration":"Feb 2017 Jan 2018 1 year","duration_short":"1 year","end_date":"Jan 2018","start_date":"Feb 2017","subtitle":"Newsela","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/newsela"},{"company":"Zocdoc","company_id":"zocdoc","location":null,"positions":[{"description":"","duration":"Jul 2013 Jan 2017 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jan 2017","start_date":"Jul 2013","subtitle":"Zocdoc","title":"Regional Sales Manager"},{"description":"","duration":"Nov 2012 Jun 2013 8 months","duration_short":"8 months","end_date":"Jun 2013","start_date":"Nov 2012","subtitle":"Zocdoc","title":"Lead Recruiter"},{"description":"","duration":"Apr 2012 Nov 2012 8 months","duration_short":"8 months","end_date":"Nov 2012","start_date":"Apr 2012","subtitle":"Zocdoc","title":"Sales Recruiter"}],"url":"https://www.linkedin.com/company/zocdoc"},{"company":"MRM//McCann","company_id":"global-mrm","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"MRM//McCann","title":"Senior Recruiter Team Lead"}],"url":"https://www.linkedin.com/company/global-mrm"},{"company":"Forstar Resources","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2008 Mar 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2011","start_date":"Jul 2008","subtitle":"Forstar Resources","title":"Recruiting Manager"}],"url":""},{"company":"Adam Jacobs Associates","company_id":"adam-jacobs-associates","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2004 Jun 2008 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2008","start_date":"Jun 2004","subtitle":"Adam Jacobs Associates","title":"Lead Recruiter"}],"url":"https://www.linkedin.com/company/adam-jacobs-associates"},{"company":"Vornado Realty Trust","company_id":"vornado-realty-trust","location":"","positions":[{"description":"","duration":"Mar 2002 May 2004 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2004","start_date":"Mar 2002","subtitle":"Vornado Realty Trust","title":"Accounts Payable Specialist"}],"url":"https://www.linkedin.com/company/vornado-realty-trust"}]', '["“Justin is a strong sales leader who constantly advocates for him team’s needs in order to drive results. Justin coaches and mentors sales reps with confidence and ease, and is seen as a leader by his team and within the company. ”","“Justin is a pleasure to work with. He is the first one in and the last one out of the office everyday, and this shows in his performance as a consistent top recruiter. His impressive professional approach to the task at hand does not affect his personal touch with his colleagues or his candidates. He is a man of integrity and an outstanding colleague. I would highly recommend Justin to any organization.”"]']### Assistant: The agent's job is to lead a high caliber, quota achieving field sales organization, and today the user is reaching out to the agent because they need assistance in developing strategic initiatives and creative solutions for their high growth tech startup.
### Human: Agent: ['Todd Lassanske', '25+ year Product Development and Manufacturing veteran building and leading cross functional teams including world wide resources and suppliers to research, design and manufacture products. Specialties: Product and Process Improvement', 'General Manager, Manufacturing Division at McFarlane Manufacturing Co Inc', 'McFarlane Manufacturing Co Inc', '[{"company":"McFarlane Manufacturing Co Inc","company_id":"mcfarlane-manufacturing-co-inc","industry":"Farming","location":"Sauk City, Wisconsin","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"McFarlane Manufacturing Co Inc","title":"General Manager, Manufacturing Division"}],"url":"https://www.linkedin.com/company/mcfarlane-manufacturing-co-inc"}]', '["Josh Lohr “In the eight years I worked under Todd\'s leadership he implemented many positive changes and grew the engineering department significantly, He oversaw the addition of high end electro-mechanical devices to the product line, greatly expanding the breadth of capabilities of the department. His experience in process improvement and intellectual property are an extremely valuable asset. ”","Jeff Iverson “Todd is a strong and capable leader who was responsible for new product development throughout Saris Cycling Group. From stationary trainers to car racks to bicycle computers to software, Todd has seen and done it all. The passion for his work, amazing attention to detail and talent for product development are evident in everything he’s involved with. Whether he’s working with an internal engineering team or a subcontractor in Italy, sourcing finished goods out of Asia or simple injection molded pieces from down the street, Todd has the experience to know what works and what doesn’t.”"]'] User: ['Emily Rich', 'Specialties: Strategic Human Resources Organization Development Managing/Leading Change Talent Management Succession Planning Leadership/Employee Development Employee/Labor Relations Lean Operating Systems and Process Improvement', 'Founder and Owner at Village Child', 'Village Child', '[{"company":"Village Child","company_id":null,"location":"Novato, California, United States","positions":[{"description":"","duration":"Dec 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Dec 2017","subtitle":"Village Child","title":"Founder and Owner"}],"url":""},{"company":"Sutter Health","company_id":"sutter-health","location":null,"positions":[{"description":"","duration":"Feb 2014 Dec 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2017","start_date":"Feb 2014","subtitle":"Sutter Health","title":"Human Resources Business Partner - Manager"},{"description":"•Strategically partner with executive-level stakeholders to provide change management consultation, guidance, and support throughout the plan, design, implementation, and measurement phases of large scale change initiatives.•Facilitate a smooth transition of the people aspects of changes to business process, systems, technology, job roles, and organizational structures.•Use industry best practices to design and execute change management plans that minimize resistance and maximize employee engagement.•Responsible for completing stakeholder identification, impact analysis, communication and training plans, organization and job design, business readiness assessments and change measurement.•Provide direct support and coaching to senior leaders and front-line managers as they help their direct reports through transition.","duration":"Oct 2012 Feb 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2014","start_date":"Oct 2012","subtitle":"Sutter Health","title":"Change Consultant"},{"description":"•Strategically partner with stakeholders to translate business needs and requirements into competency based learning solutions.•Identify internal and external subject matter experts to support and develop learning programs•Coach and counsel leaders on matters of performance, strategy, and employee engagement.•Communicate and coordinate training program implementation.•Actively support Lean Operating System implementation across support services functions by way of training, facilitating rapid process improvement workshops, and developing sustainment plans.•Design and implement department-specific OD interventions based on performance needs.•Design Team member for Sutter Health Support Service consolidation and reorganization, specifically for the Learning and Organizational Development function.•Develop regional employee engagement strategies.","duration":"Jul 2010 Oct 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2012","start_date":"Jul 2010","subtitle":"Sutter Health","title":"Regional Organization Development Consultant"},{"description":"• Manage, develop, and deliver classroom and web-based training programs for staff and management, ensuring alignment to high-level organizational goals. • Direct leadership development initiatives throughout medical center and larger Sutter West Bay Region.• Assess training and development needs for an employee population of 6,800 in a matrix and union environment.• Coach, council, and train leaders on topics such as communication, conflict management, employee engagement, and performance management.• Responsible for program marketing, recruiting, and evaluation.• Conduct New Employee and New Manager Orientation.• Lead outreach efforts to forge relationships with community organizations that support workforce planning needs. • Manage and administer budget and service contracts.• Assist with the implementation of an electronic performance management and succession planning program.","duration":"Apr 2007 Jul 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2010","start_date":"Apr 2007","subtitle":"Sutter Health","title":"Regional Training Programs Administrator"}],"url":"https://www.linkedin.com/company/sutter-health"},{"company":"Pricewaterhouse Coopers","company_id":"pwc","location":"San Francisco Bay Area","positions":[{"description":"• Researched and developed analytical thinking curriculum for a large client in the energy/utilities industry.• Partnered with Associate Consultants to develop needs assessment and creation of training materials. • Researched and developed analytical thinking curriculum for a large client in the energy/utilities industry.• Partnered with Associate Consultants to develop needs assessment and creation of training materials.","duration":"Nov 2006 Apr 2007 6 months","duration_short":"6 months","end_date":"Apr 2007","start_date":"Nov 2006","subtitle":"Pricewaterhouse Coopers","title":"Human Capital Intern"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Fairmont Sonoma Mission Inn & Spa","company_id":null,"location":"","positions":[{"description":"• Managed RFP site and distribution process.• Lead client outreach efforts and relationship management.• Trainer for electronic referral system.• Managed electronic content and website updates.• Drafted proposals and contracts for large group sales.• Provided administrative support to sales managers. • Managed RFP site and distribution process.• Lead client outreach efforts and relationship management.• Trainer for electronic referral system.• Managed electronic content and website updates.• Drafted proposals and contracts for large group sales.• Provided administrative support to sales managers.","duration":"Aug 2005 Apr 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2007","start_date":"Aug 2005","subtitle":"Fairmont Sonoma Mission Inn & Spa","title":"Sales Coordinator"}],"url":""},{"company":"Oakmont Gardens Assisted Living Facility","company_id":null,"location":"Santa Rosa, CA","positions":[{"description":"• Lead 3-month OD consult and intervention with a 15 person management team including: interviews, data analysis, curriculum design, and implementation.• Provided focused coaching to Executive Director. • Provided follow-up consultation to Executive Director and management team as needed. • Lead 3-month OD consult and intervention with a 15 person management team including: interviews, data analysis, curriculum design, and implementation.• Provided focused coaching to Executive Director. • Provided follow-up consultation to Executive Director and management team as needed.","duration":"Mar 2006 Jun 2006 4 months","duration_short":"4 months","end_date":"Jun 2006","start_date":"Mar 2006","subtitle":"Oakmont Gardens Assisted Living Facility","title":"Organization Development Consultant/Executive Coach"}],"url":""}]', '["Cynthia Rust Greaves “I had the privilege of having Emily Rich as an instructor in a year-long leadership training series. She is articulate, engaging and skillful as n instructor. Her sessions on change management and age and cultural diversity were extremely relevant and useful. Yes, the content was sound but what made it memorable and compelling was Emily’s winning style. She is an ideal combination of professional and affable. I heartily recommend her and welcome future opportunities to benefit from her expertise.”","Crystal Viars “Emily has an amazing talent for building trust and developing relationships with everyone she meets. She is highly analytical and has this great ability to see cause and effect relationships and almost inately develops solutions, where others may only see problems. Not only that, but she can relate to anyone and everyone, from Bob the Baker to John the CEO, which allows her to wear many different hats for many different people. Emily has truly found her calling and will no doubt continue to succeed in her career. I would highly recommend her for the amazing strengths she holds in both business and emotional intelligence. It was more than a pleasure to work with her and I truly hope to have the opportunity to do so again!”"]']### Assistant: The agent's job is to lead cross functional teams and manufacture products, today they are reaching out to the user because they need assistance with strategic change management consultation and guidance for a large scale change initiative.
### Human: Agent: ['Rick Blankenship', 'Drive to be the best you can be and the rest will be fine. I have a history of years at being a top sales/team member and business owner. These last few years I have been responsible for selling cars (top sales for five years) while being the main contact for the dealership WEB strategy and analysis. Want to grow your auto sales and get the GM SFE dollars - contact me I can show you how.', 'eComm Manager at Jim Browne BuickGMCCheverolet Dade City', 'Jim Browne BuickGMCCheverolet Dade City', '[{"company":"Jim Browne BuickGMCCheverolet Dade City","company_id":null,"location":"Dade City, Florida","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Jim Browne BuickGMCCheverolet Dade City","title":"eComm Manager"}],"url":""},{"company":"Ferman Buick GMC","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Floor Sales, Internet Management, Outside Event Coordinator, customer relationships Manager, Certified Technology Expert Manager SalesSet record sales in Buick and GMC vehicles at Ferman 2014 -144 new record 2015 - 165 2016-146Gross average $1400, CSI above zone, sales volume leads year to year Dealership Sales Floor Sales, Internet Management, Outside Event Coordinator, customer relationships Manager, Certified Technology Expert Manager SalesSet record sales in Buick and GMC vehicles at Ferman 2014 -144 new record 2015 - 165 2016-146Gross average $1400, CSI above zone, sales volume leads year to year Dealership Sales","duration":"Feb 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Feb 2012","subtitle":"Ferman Buick GMC","title":"Sales Automotive Industry Consultant"}],"url":""},{"company":"Mazda of Wesley Chapel","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2010 Feb 2012 2 years","duration_short":"2 years","end_date":"Feb 2012","start_date":"Mar 2010","subtitle":"Mazda of Wesley Chapel","title":"Auto Sales and Marketing"}],"url":""},{"company":"Nortel Networks","company_id":"nortel-networks","location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"Sales and relationship Management to the Verizon Account. Handled sales of Switches, Access and Optical Products to primarily Florida then Texas and eventually handled the \\"old GTE\\" territory of Verizon. Sales and relationship Management to the Verizon Account. Handled sales of Switches, Access and Optical Products to primarily Florida then Texas and eventually handled the \\"old GTE\\" territory of Verizon.","duration":"Sep 1997 Mar 2010 12 years 7 months","duration_short":"12 years 7 months","end_date":"Mar 2010","start_date":"Sep 1997","subtitle":"Nortel Networks","title":"Major Account Sales"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"GTE","company_id":"gte","location":"Various , Washington DC, Indianpolis , Colorado Springs","positions":[{"description":"GTE Government System - Network Engineering for Government Groups transition from private networks to Arpanet the classified versions 1085 to 1987. GTE Telecom - Network Analyst to fix over 300 access and network back logged troubles 1987 to 1993. Worked to transition Indiana government groups from private network to shared state fiber network 1993 to 1994. Designed and transitioned many network solutions for both state/business to include a campaign strategy for the Caribbean arena 1994 to 1997.","duration":"Jun 1985 Aug 1997 12 years 3 months","duration_short":"12 years 3 months","end_date":"Aug 1997","start_date":"Jun 1985","subtitle":"GTE","title":"Sales Executive, sales Engineering, Campaign Leader,"}],"url":"https://www.linkedin.com/company/gte"}]', '["Bill English “Rick was able to identify the correct truck for me and made the trade-in and buying process painless and efficient. His professional, yet friendly approach made the buying of a pre-owned truck effortless. I would highly recommend him to any one considering a new or pre-owned automobile.”","Todd Benschneider “Rick\'s energy and focus consistently produce 10 cars a month, which is especially impressive in a low volume Buick-GMC point. With great CSI scores and respectable gross profit averages, he also finds the time to contribute to the success of his fellow teammates. Rick manages his time for maximum effectiveness and somehow always seems to be able to stay on track in working toward his performance goals. I always enjoy the days when we work the same shift, his high energy and enthusiasm are contagious.”"]'] User: ['Jayme Butler', 'Specialties: Marketing, Advertising, Promotions, Sales, and Relationship Management', 'Director Digital Operations & Business Development', "O'Meara Automotive Group", '[{"company":"O\'Meara Automotive Group","company_id":null,"location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"O\'Meara Automotive Group","title":"Director Internet & Business Development"}],"url":""},{"company":"Shift Digital","company_id":"shift-digital","location":null,"positions":[{"description":"","duration":"May 2020 Jun 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2021","start_date":"May 2020","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant, West Region Lead"},{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant"},{"description":"- Consulting 71 dealerships across 6 states in the Toyota Denver Region on digital marketing strategies and business process improvements.- Working collaboratively with eCommerce, District Manager, & District Service & Parts Manager field teams & full Toyota region staff.- Conducting position training to 3 staff managers, & 13 eCommerce field specialists, along with DM & DSPM trainings.- Presenting at dealer group meetings, digital learning labs, Denver Region lunch & learns.- Developed Denver Region Lead Handling Tool Kit to be used as both an internal training guide, and dealership training guide.- Executing weekly & monthly reporting to eCommerce Field Staff Manager & Field Specialists, Shift Toyota Team, & TMNA.- Working collaboratively with all region DOC’s, and have established relationships with many of the regions eCom staff managers.- Conducting team admin and training calls, managing travel & agendas for Digital Dealer, & national team meetings.- Conducted expense trainings surrounding Toyota & Shift expense guidelines with the last 7 of our newest DOC’s.","duration":"Sep 2015 Aug 2019 4 years","duration_short":"4 years","end_date":"Aug 2019","start_date":"Sep 2015","subtitle":"Shift Digital","title":"Toyota Digital Operations Consultant"}],"url":"https://www.linkedin.com/company/shift-digital"},{"company":"Haystak Digital Marketing","company_id":"haystak-digital-marketing","location":null,"positions":[{"description":"","duration":"Apr 2015 Sep 2015 6 months","duration_short":"6 months","end_date":"Sep 2015","start_date":"Apr 2015","subtitle":"Haystak Digital Marketing","title":"Digital Marketing Specialist, Subject Matter Expert - Eastern & Southeastern U.S."},{"description":"","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Haystak Digital Marketing","title":"Sales Engineer - Website Division"}],"url":"https://www.linkedin.com/company/haystak-digital-marketing"},{"company":"Mike Naughton Ford","company_id":null,"location":"","positions":[{"description":"- Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70% - Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70%","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Mike Naughton Ford","title":"Business Development Director"}],"url":""},{"company":"Dealer.com","company_id":"dealer-com","location":"Colorado Based","positions":[{"description":"Dealer.com is the global leader in digital marketing solutions for the automotive industry, providing award winning e-marketing solutions to auto dealers, OEMs and media companies.Dealer.com has more than 10 years of experience in the automotive web solutions space and has created thousands of automotive websites and solutions for dealerships across North America. Dealer.com\'s suite of Internet Marketing Solutions has grown to include leading online advertisting and inventory management tools, regional automotive website portals and new vehicle data systems. With an ever-growing industry demand for results-driven, consumer-friendly web solutions, Dealer.com proudly moves forward with its mission to become the most sought after automotive web solutions provider in the world.","duration":"Apr 2012 Jan 2013 10 months","duration_short":"10 months","end_date":"Jan 2013","start_date":"Apr 2012","subtitle":"Dealer.com","title":"Regional Director CO, WY, MT, KS, NE, MO, MN, ND, SD"}],"url":"https://www.linkedin.com/company/dealer-com"},{"company":"Trada","company_id":"trada","location":"Boulder, CO","positions":[{"description":"Part of the initial core sales team, helped established Trada sales strategy, and implemented our Inside Sales process, Sales Training, and Sales Presentation materials. Top in sales month over month, and signed many of our now 500+ clients to use the Trada Marketplace solution.Trada, a Google Ventures Company, uniting advertisers with our community of nearly 2,000 online advertising experts, who will offer industry leading Paid Search and Facebook ad optimization on a pay-for-performance basis.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"Trada","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/trada"},{"company":"YellowBox, LLC","company_id":"yellowbox-llc","location":"","positions":[{"description":"Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director. Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director.","duration":"Jun 2010 Mar 2011 10 months","duration_short":"10 months","end_date":"Mar 2011","start_date":"Jun 2010","subtitle":"YellowBox, LLC","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/yellowbox-llc"},{"company":"James Design Works, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"James Design Works, LLC","title":"Owner & Design Consultant"}],"url":""},{"company":"Aspen Marketing Services","company_id":"aspen-marketing-services","location":"","positions":[{"description":"Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director. Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director.","duration":"Apr 2006 Apr 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2008","start_date":"Apr 2006","subtitle":"Aspen Marketing Services","title":"Sales Director (Outside Sales)"}],"url":"https://www.linkedin.com/company/aspen-marketing-services"},{"company":"Home123/New Centry Financial","company_id":null,"location":"","positions":[{"description":"Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis. Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Home123/New Centry Financial","title":"Loan Advisor"}],"url":""},{"company":"Usbancorp Fund Services","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Feb 2004 Sep 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2005","start_date":"Feb 2004","subtitle":"Usbancorp Fund Services","title":"Mutual Fund Specialist II"}],"url":""}]', '["Scott Calvert “Jayme is one of the unique sales execs that has the innate ability to successfully crossover industries time and again. He is very well rounded, determined and a positive force even in chaos. He is a professionally minded person, always thinking steps ahead so that he is able to provide candid value for the prospects and clients he engages with.”","Regan P. “I worked with Jayme for almost a year at Trada and in that time I saw a dedicated person who was not only consistent but cared about his role within the company. A real people person who strove to bring in as much business as possible.”"]']### Assistant: The agent's job is to provide digital marketing solutions for the automotive industry, and today, the agent is reaching out to the user because they need to discuss potential collaboration in implementing effective marketing strategies for the user's automotive group.
### Human: Agent: ['Martha Vaughn', 'I have spent over 25 years in business, business management, and accounting in small businesses. Small business and small non-profit management has been a passion because you can make a visible difference. My philosophy is that everyone should leave their space better than they found it. I love the idea of giving back to the community through volunteerism. I am interested in networking with small business and non-profit companies who are innovators in their respective industries. My primary focus is business management, accounting, and community writing. I have experience in grant writing and event organization. My full profile can be viewed via this link - https://www.linkedin.com/in/Martha-Vaughn/ Contact me at martha.vaughn@indstate.edu', 'Master of Business Administration - MBA at Indiana State University', 'Indiana State University', '[{"company":"Indiana State University","company_id":"indiana-state-university","industry":"Higher Education","location":"Terre Haute, Indiana Area","positions":[{"description":"","duration":"May 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"May 2018","subtitle":"Indiana State University","title":"Budget Specialist"}],"url":"https://www.linkedin.com/company/indiana-state-university"},{"company":"Ink Spot Media","company_id":null,"location":"Dunnellon, Florida","positions":[{"description":"","duration":"May 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"May 2014","subtitle":"Ink Spot Media","title":"Editor"}],"url":""},{"company":"Mercer Technologies, Inc.","company_id":null,"location":"Terre Haute, Indiana Area","positions":[{"description":"The Aftermarket Services Coordinator assists clients with parts, machine shop, engineering services providing pricing, availability and shipping. The Aftermarket Services Coordinator assists clients with parts, machine shop, engineering services providing pricing, availability and shipping.","duration":"Nov 2017 May 2018 7 months","duration_short":"7 months","end_date":"May 2018","start_date":"Nov 2017","subtitle":"Mercer Technologies, Inc.","title":"Aftermarket Services Coordinator"}],"url":""},{"company":"The Mercer Group","company_id":null,"location":"Terre Haute, Indiana Area","positions":[{"description":"Responsible for daily accounting activities including weekly payroll. Multi-level accounting functions to such as cost to job receivables. Handles accounts payable aspects. Audits accounts for profitability. Uses Quickbooks Enterprise. Responsible for daily accounting activities including weekly payroll. Multi-level accounting functions to such as cost to job receivables. Handles accounts payable aspects. Audits accounts for profitability. Uses Quickbooks Enterprise.","duration":"Mar 2017 Nov 2017 9 months","duration_short":"9 months","end_date":"Nov 2017","start_date":"Mar 2017","subtitle":"The Mercer Group","title":"Accounting Assistant"}],"url":""},{"company":"Village Crier Newspaper","company_id":null,"location":"Dunnellon, FL","positions":[{"description":"Writes, edits, proofreads, and copyedits a variety of documents. Plans and prepares stories for dissemination. Ensures that all documents meet established content standards. Manage website and social media pages. Writes, edits, proofreads, and copyedits a variety of documents. Plans and prepares stories for dissemination. Ensures that all documents meet established content standards. Manage website and social media pages.","duration":"Sep 2015 Jan 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2017","start_date":"Sep 2015","subtitle":"Village Crier Newspaper","title":"Editor"}],"url":""},{"company":"Dunnellon\'s Turner House Florist","company_id":null,"location":"Dunnellon, FL","positions":[{"description":"Manage day-to-day operations, Design floral arrangements for everyday, holiday, funeral, and weddings, coordinate timely delivery of floral arrangement. Interface with customers in-person, over the web and telephone. Regular website maintenance includes design, order processing, and holiday specials. Manage accounts payable and receivable. Make business decisions regarding doing business with the best companies getting the most for our dollar spent. Retail displays and sales include antiques and garden products.","duration":"Oct 2011 May 2014 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2014","start_date":"Oct 2011","subtitle":"Dunnellon\'s Turner House Florist","title":"Partner"}],"url":""},{"company":"Dunnellon\'s Florist, LLC","company_id":null,"location":"","positions":[{"description":"Teleflora, FTD, 1-800-Flowers participating full service florist. Teleflora, FTD, 1-800-Flowers participating full service florist.","duration":"Feb 2010 Sep 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2011","start_date":"Feb 2010","subtitle":"Dunnellon\'s Florist, LLC","title":"Owner"}],"url":""},{"company":"eGPS Solutions, Inc.","company_id":null,"location":"","positions":[{"description":"Day-to-day office management, technical support, inside sales and rental fleet management. Day-to-day office management, technical support, inside sales and rental fleet management.","duration":"Mar 2007 Jan 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2010","start_date":"Mar 2007","subtitle":"eGPS Solutions, Inc.","title":"Office Manager"}],"url":""},{"company":"Travis Pruitt & Associates","company_id":null,"location":"","positions":[{"description":"Office Manager Office Manager","duration":"Mar 2007 Jan 2010 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2010","start_date":"Mar 2007","subtitle":"Travis Pruitt & Associates","title":"eGPS Solutions Office Manager"}],"url":""},{"company":"Precision Products, LLC","company_id":null,"location":"","positions":[{"description":"Daily Store operation, Survey and Supply Sales, Trade Show Coordination Daily Store operation, Survey and Supply Sales, Trade Show Coordination","duration":"Jun 2005 Feb 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2007","start_date":"Jun 2005","subtitle":"Precision Products, LLC","title":"Inside Sales/Admin"}],"url":""},{"company":"Martin Instrument","company_id":null,"location":"","positions":[{"description":"Daily Office Operation, Responsible for rental fleet and supply sales, coordinate sales reps and marketing campaigns Daily Office Operation, Responsible for rental fleet and supply sales, coordinate sales reps and marketing campaigns","duration":"Sep 2002 May 2005 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2005","start_date":"Sep 2002","subtitle":"Martin Instrument","title":"Admin/Inside Sales/Rental Specialist"}],"url":""}]', '["Linda McClain “Martha was a leader in our MHR co-hort group. She provided strength, encouragement, and support to her fellow classmates and served as a great role model.”","Wes Kanazawa “Martha Vaughn is an organizational Wiz! She turned the office around within a few weeks of starting and has become an essential part of day to day operations. Martha is a very quick learner and great self motivator. Martha is a pleasure to work with.”"]'] User: ['Steve W.', 'Specialties: Lean Manufacturing Implementation, Shop Floor Transformation, Process Optimization, Industrial Engineering, Project Management, Process Improvement', 'Senior Project Manager at St. Onge Company', 'St. Onge Company', '[{"company":"St. Onge Company","company_id":null,"location":"Greater Tampa, Florida & Greater Detroit, Michigan","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Oct 2017","subtitle":"St. Onge Company","title":"Senior Project Manager"}],"url":""},{"company":"Myrtle Consulting Group, LLC","company_id":"myrtle-consulting-group-llc","location":"","positions":[{"description":"","duration":"Sep 2013 Sep 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2017","start_date":"Sep 2013","subtitle":"Myrtle Consulting Group, LLC","title":"Transformation Manager"}],"url":"https://www.linkedin.com/company/myrtle-consulting-group-llc"},{"company":"Celerant Consulting","company_id":"celerant-consulting","location":"Waltham MA","positions":[{"description":"","duration":"Oct 2008 Sep 2013 5 years","duration_short":"5 years","end_date":"Sep 2013","start_date":"Oct 2008","subtitle":"Celerant Consulting","title":"APM/Project Manager"}],"url":"https://www.linkedin.com/company/celerant-consulting"},{"company":"JCIM (Johnson Controls Injection Molding)","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"JCIM (Johnson Controls Injection Molding)","title":"Corporate Industrial Engineering Manager"}],"url":""},{"company":"Cadence Innovation","company_id":"cadence-innovation","location":"","positions":[{"description":"","duration":"Mar 2005 Jun 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2006","start_date":"Mar 2005","subtitle":"Cadence Innovation","title":"Quality/Lean Manager - Holly Road"}],"url":"https://www.linkedin.com/company/cadence-innovation"},{"company":"Key Plastics, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Key Plastics, LLC","title":"Director/Manager - Corp Industrial Engineering"}],"url":""},{"company":"Cadence Innovation","company_id":"cadence-innovation","location":"","positions":[{"description":"1999 Plant Industrial Engineer2000 Plant Continuous Improvement Mgr2001 Lean Mfg Implementation Mgr - Exterior SBU 1999 Plant Industrial Engineer2000 Plant Continuous Improvement Mgr2001 Lean Mfg Implementation Mgr - Exterior SBU","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"Cadence Innovation","title":"VENTURE INDUSTRIES - Grand Blanc"}],"url":"https://www.linkedin.com/company/cadence-innovation"},{"company":"General Motors","company_id":"general-motors","location":"Fort Worth TX","positions":[{"description":"","duration":"Apr 1997 Apr 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 1998","start_date":"Apr 1997","subtitle":"General Motors","title":"Senior Industrial Engineer"}],"url":"https://www.linkedin.com/company/general-motors"}]', '["R. Richard Hayes “Steve\'s ability to work with people at every level allowed his area to achieve their stretch benefit case. He understood the tools to employ and got his team to do it. Since this was his first true consulting experience, he not only had to learn our Celerant tools and techniques, but how to get others to use the right tools to make the improvements”","Ron Allie, PMP “Steve\'s education, experience, and aptitude relative to lean manufacturing and operational efficiency are second to none. He has an exceptional ability to communicate and collaborate with individuals of all levels of responsibility. He has superior computer application knowledge and presentation skills, and an innate ability to work with operations staff and labor. I would give Steve my highest recommendation to any organization looking for a lean manufacturing professional.”"]']### Assistant: The agent's job is to network with small business and non-profit companies who are innovators in their respective industries, while the user is reaching out to the agent because they need assistance in implementing lean manufacturing and process optimization in their manufacturing facility.
### Human: Agent: ['Salvatore R. Paonessa, P.Tech.(Eng.)', 'With 18+ years in the Energy industry, I have held many positions and led many teams through successful projects, and I am always willing to tackle challenging scenarios. I am always open to opportunity discussions.', 'Leader in the Energy Industry', 'Enbridge', '[{"company":"Enbridge","company_id":"enbridge","industry":"Oil and Gas","location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Enbridge","title":"Supervisor, Operational Readiness & Assurance"},{"description":"","duration":"Dec 2020 Nov 2021 1 year","duration_short":"1 year","end_date":"Nov 2021","start_date":"Dec 2020","subtitle":"Enbridge","title":"Specialist, Operational Readiness & Assurance"},{"description":"","duration":"Apr 2019 Dec 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2020","start_date":"Apr 2019","subtitle":"Enbridge","title":"Project Manager, Asset Integrity Projects"},{"description":"","duration":"Oct 2012 Apr 2019 6 years 7 months","duration_short":"6 years 7 months","end_date":"Apr 2019","start_date":"Oct 2012","subtitle":"Enbridge","title":"Program Manager, In-Line Inspections & Excavations"}],"url":"https://www.linkedin.com/company/enbridge"},{"company":"ATCO Energy Solutions","company_id":"atco-energy-solutions","location":null,"positions":[{"description":"","duration":"Nov 2008 Oct 2012 4 years","duration_short":"4 years","end_date":"Oct 2012","start_date":"Nov 2008","subtitle":"ATCO Energy Solutions","title":"Transmission and Measurement / Pipeline Operations"},{"description":"","duration":"Nov 2006 Nov 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2008","start_date":"Nov 2006","subtitle":"ATCO Energy Solutions","title":"Villeneuve Plant Operations"}],"url":"https://www.linkedin.com/company/atco-energy-solutions"},{"company":"Imperial Oil","company_id":"imperial-oil","location":"Drayton Valley, Alberta, Canada","positions":[{"description":"","duration":"Apr 2003 Nov 2006 3 years 8 months","duration_short":"3 years 8 months","end_date":"Nov 2006","start_date":"Apr 2003","subtitle":"Imperial Oil","title":"Field Operations"}],"url":"https://www.linkedin.com/company/imperial-oil"},{"company":"Dow","company_id":"dow-chemical","location":"Fort Saskatchewan, Alberta, Canada","positions":[{"description":"","duration":"Apr 2002 Sep 2002 6 months","duration_short":"6 months","end_date":"Sep 2002","start_date":"Apr 2002","subtitle":"Dow","title":"Caustic Operations"}],"url":"https://www.linkedin.com/company/dow-chemical"}]', '["Steven D Primeau “Sal can always be relied upon for strong support of HSSE Management Systems.”","Adrian Goodburn, CRSP “Sal came up with innovative and effective ways to streamline the processes within the group and was always willing to go above and beyond his job duties.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to lead teams in the Energy industry, and today the agent is reaching out to the user because they need to discuss an opportunity for collaboration in optimizing production line operations.
### Human: Agent: ['Kyle Caruso', 'I’m a national award-winning innovator and design thinking consultant with several years of experience with startups and business planning. I love generating new and sustainable solutions to challenges in the world and business. My colleagues and mentors would describe me as driven, resourceful, empathetic, and honest. I have partnered with a White House Climate Education advisor, a NASA Explorer Schools educator, the Executive Director of Energy Express, and several others who are driving positive change. Currently, I’m seeking opportunities in entrepreneurship ecosystems that will allow me to develop and support companies that have the potential to benefit humanity.People \| Planet \| ProsperitySend me a message if you share a passion for innovation. I’d love to connect! 💡🚀', 'Design Thinking \| Consulting \| Entrepreneurship \| Social Impact', 'Vanderbilt University', '[{"company":"Vanderbilt University","company_id":"vanderbilt-university","industry":"Higher Education","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Vanderbilt University","title":"Program Coordinator, Entrepreneurship & Innovation (Center for Innovation and Design)"}],"url":"https://www.linkedin.com/company/vanderbilt-university"},{"company":"the Wond\'ry","company_id":"thewondry","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"the Wond\'ry","title":"Program Coordinator, Entrepreneurship & Innovation"}],"url":"https://www.linkedin.com/company/thewondry"},{"company":"Massachusetts Institute of Technology","company_id":"mit","location":null,"positions":[{"description":"Mentored team to achieve the Grand Innovation Prize of over $200,000 in the 2021 Jacobs Foundation Solveathon Conference.MIT Solve is a marketplace for social impact and social entrepreneurship, connecting startups with the funding and resources to solve global challenges.A Solveathon is a high-energy workshop focused on rapid ideation, refinement, and prototyping of solutions to one or more open Solve Global Challenges. It is a space to generate, iterate on, and test ideas for social impact, foster a culture of innovation through experimentation and collaboration, and expand a community of social impact innovators.","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Massachusetts Institute of Technology","title":"Design Thinking Consultant \| MIT Solve"},{"description":"Review and judge innovative tech solutions for the $1.5M Global Challenges competition at the Massachusetts Institute of Technology.","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"Massachusetts Institute of Technology","title":"Global Challenges Consultant \| MIT Solve"}],"url":"https://www.linkedin.com/company/mit"},{"company":"Marshall County Federal Credit Union","company_id":null,"location":"Marshall County, WV","positions":[{"description":"• Recognize and discover the needs of 2,500 members to promote useful financial products.• Analyze quarterly trends to identify opportunities for growth beyond $22 million in assets. • Recognize and discover the needs of 2,500 members to promote useful financial products.• Analyze quarterly trends to identify opportunities for growth beyond $22 million in assets.","duration":"Jun 2020 Jun 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2021","start_date":"Jun 2020","subtitle":"Marshall County Federal Credit Union","title":"Banker, Loan Office Assistant"}],"url":""},{"company":"West Liberty University","company_id":"west-liberty-university","location":null,"positions":[{"description":"• Ideate with innovators to earn 1st Place Business Plan for FBLA-PBL National Leadership Conference.• Launch social entrepreneurship venture to place Top 10 in the U.S. ahead of over 400 organizations.","duration":"Dec 2018 Jun 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2020","start_date":"Dec 2018","subtitle":"West Liberty University","title":"Program Manager, Innovation Consultant \| Business Innovation Center"},{"description":"• Ambassador of the Year (2019-2020)• Rookie Ambassador of the Year (2017-2018)","duration":"Mar 2017 May 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"May 2020","start_date":"Mar 2017","subtitle":"West Liberty University","title":"Ambassador"},{"description":"","duration":"Jun 2017 Apr 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Apr 2020","start_date":"Jun 2017","subtitle":"West Liberty University","title":"Resident Advisor"}],"url":"https://www.linkedin.com/company/west-liberty-university"},{"company":"Net Impact","company_id":"net-impact","location":"West Liberty, WV","positions":[{"description":"• West Liberty chapter placed Top 10 in the United States ahead of schools like Harvard, Yale, MIT, UC Berkeley, and others. • West Liberty chapter placed Top 10 in the United States ahead of schools like Harvard, Yale, MIT, UC Berkeley, and others.","duration":"Jun 2019 May 2020 1 year","duration_short":"1 year","end_date":"May 2020","start_date":"Jun 2019","subtitle":"Net Impact","title":"Project Leader \| Up to Us"}],"url":"https://www.linkedin.com/company/net-impact"},{"company":"West Virginia Phi Beta Lambda","company_id":"wvpbl","location":"West Virginia, United States","positions":[{"description":"FBLA-PBL (Future Business Leaders of America)• National 1st Place - Entrepreneurship Concepts• National Top 10 - Small Business Management FBLA-PBL (Future Business Leaders of America)• National 1st Place - Entrepreneurship Concepts• National Top 10 - Small Business Management","duration":"Jun 2019 May 2020 1 year","duration_short":"1 year","end_date":"May 2020","start_date":"Jun 2019","subtitle":"West Virginia Phi Beta Lambda","title":"National Member"}],"url":"https://www.linkedin.com/company/wvpbl"}]', '["Collin Hlad “Kyle is a creative and hard-working colleague with whom I have had the opportunity to work with. While working on a business plan model together, we were able to collaborate and create a business model that achieved placement and recognition at the national level of the Phi Beta Lambda\'s business competitions. Kyle brings a skillful set of critical thinking techniques, as well as computer science skills. I am confident in his work ethic and performance in any work environment.”","Mohamed Zouari “Kyle and I co-founded numerous projects and events at West Liberty University, including the robotics club. He has a great sense of initiative and entrepreneurship.”"]'] User: ['Bob Mott, MBA', 'BUSINESS MANAGER - TEAM LEADERSubstantial experience in transforming businesses through a proven focus on developing people, processes and products. Proven success in growing revenues and developing business from strategy to implementation while effectively managing both the internal organization and customers. • Masters Degrees in Business & IT Business Go-to-Market Leadership • Organizational Staffing & Team Development Strategy & Operations Management• Solutions & Services Launches Program & Portfolio Management• Account Management & Presentation Customer & Sales Engagements• Analytical & Strategic Thinker P&L & Business Modeling', 'Operations Manager at APR', 'APR', '[{"company":"APR","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Oct 2015 - Present 5 years 11 months","duration_short":"5 years 11 months","end_date":"Present","start_date":"Oct 2015","subtitle":"APR","title":"Services Operations Manager"}],"url":""},{"company":"Hill-Rom","company_id":"hillrom","location":null,"positions":[{"description":"Team leader to turn around struggling services business resulting in promotion to business owner for all service renewals and growing annual revenues from $12 to $25M. Manage business operations, customer engagements, service offerings. P&L and delivery processes. Leadership and Exceeds performance awards.","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"Hill-Rom","title":"Sr Manager Services Sales & Business Applications"},{"description":"Manager for strategic partner relationships and integrations into healthcare technology partners. Responsible for all aspects of building and growing a profitable $ 15M P&L technology integration business. Fundamentally improved the day-to-day operations for quoting, order processing and sales engagements for all key business partners. Developed a new integration program for partnering with critical industry players that were not part of our partner sale but critical to the overall integrated solution. Multiple awards including “Outstanding Partner of the Year award” 2010 & 2011","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Hill-Rom Medical IT","title":"Business Manager Partner Development"}],"url":"https://www.linkedin.com/company/hillrom"},{"company":"Nortel Networks","company_id":"nortel-networks","location":"Raleigh NC","positions":[{"description":"Product Manager for channel sales ensuring the delivery of integrated solutions for products and services to the partner and enterprise market segment. Led programs in consulting, sales engagements, portfolio management and end customer solution. Product Manager for channel sales ensuring the delivery of integrated solutions for products and services to the partner and enterprise market segment. Led programs in consulting, sales engagements, portfolio management and end customer solution.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Nortel Networks","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"Nortel Networks","company_id":"nortel-networks","location":"Raleigh NC","positions":[{"description":"Product manager and team lead for customer engagements, product training, sales presentations, and managing customer engagement processes for technology solutions. Prime for defining and implementing alliances and partnership for critical products and services that were not developed internally and critical to our customer’s end-to-end solutions. Developed start-up business with product positioning, collateral development, and training for $ 65M in sales. Product manager and team lead for customer engagements, product training, sales presentations, and managing customer engagement processes for technology solutions. Prime for defining and implementing alliances and partnership for critical products and services that were not developed internally and critical to our customer’s end-to-end solutions. Developed start-up business with product positioning, collateral development, and training for $ 65M in sales.","duration":"1997 2003 6 years","duration_short":"6 years","end_date":"2003","start_date":"1997","subtitle":"Nortel Networks","title":"Solutions Manager"}],"url":"https://www.linkedin.com/company/nortel-networks"},{"company":"Verizon","company_id":"verizon","location":"Raleigh NC & Phila PA","positions":[{"description":"Project manager for 6 million dollar technology initiatives outsourced between Nortel and Verizon. Managed the design and implementation of customer’s network and data center integrations. Project manager for 6 million dollar technology initiatives outsourced between Nortel and Verizon. Managed the design and implementation of customer’s network and data center integrations.","duration":"1990 1997 7 years","duration_short":"7 years","end_date":"1997","start_date":"1990","subtitle":"Verizon","title":"Account Engineer and Business Development Manager"}],"url":"https://www.linkedin.com/company/verizon"}]', '["Jim McCarter “I worked with Bob at Hill-Rom for five years. He impressed me with his ability to transform a very challenging business and focus both process and people to drive results and sales. He led the turn around of two separate business segments, taking them from struggling operations to truly remarkable success stories. Bob\'s hands-on management expertise, together with a wealth of business wisdom, would make him a valuable leader in any organization.”","Michael LaTorre “I had the pleasure of working with Bob in his role as Service Contracts manager at Hill-Rom for over five years. The department saw tremendous growth during that time. Bob’s responsiveness and organizational skills, together with his total allegiance to his team and colleagues were truly inspirational. ”"]']### Assistant: The agent's job is to develop and support companies that have the potential to benefit humanity. Today, the agent is reaching out to the user because they are interested in collaborating on a project that aligns with their shared passion for innovation and social impact.
### Human: Agent: ['Heiko Dobrikow', 'Heiko Dobrikow is a seasoned hotelier of over 30 years and a business professional with extensive experience in all areas of the property & asset management. He is an expert in providing advisory support and solutions, such as developing successful management teams, ensuring revenue optimization, implementing service excellence and employee satisfaction. Assets may range from a boutique hotel to a major convention resort, from commercial buildings to residential communities. Further Heiko is known for taking companies with vertical cultures and flatten them by implementing a Servant Leadership Ideology. Currently Heiko is the Executive Vice President at the Las Olas Company and the General Manager of the Riverside Hotel, which both are owned and operated by the Wells Family of Fort Lauderdale. Heiko has led team for beautiful Hotels and Resorts to success. He believes in community involvement and is the Immediate Past Board Chair / current board director of the GFLCC (2016), Past President / current board director of the FRLA – Broward Chapter (2011 – 2012), current Board Member of the GFLA, current EC Member of the Winterfest Boat Parade and past EC Member of the Greater Miami & Beaches Hotel Association. He further is actively involved as a member at the Fort Lauderdale Rotary Club, the Rotacyclists Florida, an Ambassador for the Salvation Army, a member of the Patriot Guard Riders, Mission United of Broward County, Broward Partnership for the Homeless and further volunteers as a member of the FTL St. Patrick’s Day Parade Committee. Heiko has received awards such as SoFlo General Manager of the Year (HSMAI), Chairman’s Award (GFLCC), Broward’s Best Leaders Award (SFEM), Gay & Lesbian Business Exchange Ally of the Year (GLBX), South Florida’s Tourism Legend of the Year (HSMAI), SoFlo Power Leader (Sun-sentinel), Tourism Icon of the Year (TravelHost) and most recently Business Leader of the Year (FAU).', 'Global Hotelier \| Tourism Ambassador \| Hospitality Advocate \| Cultural Foodie \| Business Coach \| Community Builder \| Servant Leader \| Transformational Guide \| Giving Rotarian \| Patriot Guard Rider \| Keynote Speaker', 'The Las Olas Company dba Riverside Hotel', '[{"company":"The Las Olas Company dba Riverside Hotel","company_id":"the-las-olas-company-dba-riverside-hotel","location":"Fort Lauderdale - www.riversidehotel.com","positions":[{"description":"","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"The Las Olas Company dba Riverside Hotel","title":"EVP - Las Olas Company & General Manager - Riverside Hotel"}],"url":"https://www.linkedin.com/company/the-las-olas-company-dba-riverside-hotel"},{"company":"Obadon Hotels","company_id":"obadon-hotels","location":"Miami - Coconut Grove - www.mayfairhotelandspa.com","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Obadon Hotels","title":"General Manager - Mayfair Hotel and Spa"}],"url":"https://www.linkedin.com/company/obadon-hotels"},{"company":"Fisher Island Club","company_id":"fisher-island-club","location":"Fisher Island - www.fisherislandclub.com","positions":[{"description":"","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Fisher Island Club","title":"Hotel & Resort Director - Fisher Island Hotel & Resort"}],"url":"https://www.linkedin.com/company/fisher-island-club"},{"company":"HEI Hotels and Resorts","company_id":"hei-hotels-&-resorts","location":"Fort Lauderdale - www.renaissancehotels.com/fllbr","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"HEI Hotels and Resorts","title":"General Manager - Renaissance Fort Lauderdale"}],"url":"https://www.linkedin.com/company/hei-hotels-&-resorts"},{"company":"Fisher Island Club","company_id":"fisher-island-club","location":"Fisher Island - www.fisherislandclub.com","positions":[{"description":"","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Fisher Island Club","title":"Hotel Director - Fisher Island Hotel & Resort"}],"url":"https://www.linkedin.com/company/fisher-island-club"},{"company":"Davidson Hotels & Resorts","company_id":"davidsonhospitality","location":null,"positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Davidson Hotels & Resorts","title":"General Manager - Hilton Palm Beach Oceanfront Resort"},{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Davidson Hotels & Resorts","title":"Rooms Division Director - Marriott\'s Hunt Valley Inn"},{"description":"","duration":"1997 1999 2 years","duration_short":"2 years","end_date":"1999","start_date":"1997","subtitle":"Davidson Hotels & Resorts","title":"Resident Manager - Radisson Deauville Oceanfront Resort"}],"url":"https://www.linkedin.com/company/davidsonhospitality"},{"company":"Interstate Hotels & Resorts","company_id":"interstate-hotels-resorts","location":"Key West - www.casamarinaresort.com","positions":[{"description":"","duration":"1995 1997 2 years","duration_short":"2 years","end_date":"1997","start_date":"1995","subtitle":"Interstate Hotels & Resorts","title":"Division Head at Marriott\'s Casa Marina Oceanfront Resort"}],"url":"https://www.linkedin.com/company/interstate-hotels-resorts"},{"company":"Stormont-Trice Company","company_id":null,"location":"Panama City - www.marriottbaypoint.com","positions":[{"description":"","duration":"1990 1995 5 years","duration_short":"5 years","end_date":"1995","start_date":"1990","subtitle":"Stormont-Trice Company","title":"Division Head at Marriott\'s Bay Point Resort"}],"url":""}]', '["Doug McLain, DES “I had the great pleasure of working directly with Heiko while managing Sales and Marketing for Obadon Hotels and Resorts, as he was Managing the Mayfair Hotel and Spa one of our properties. Heiko has an amazing keen eye for operational, financial and managerial detail. His staff know exactly what his expectations are and he elevates the performance and service delivery of his staff through clear communication of goals and objectives. He was a pleasure to work with, and I hope to have the opportunity to do the same in my future career.”","LinkedIn User “Heiko is an excellent reflection of a business leader with his personal dedication to manage and promote business growth. I enjoy his fresh approach and insight into business. His Zest for Life, and positive attitude towards his peers, colleagues, and guests is truly amazing. It\'s my pleasure to have him as a friend, colleague and would highly recommend him for his outstanding leadership skills, that are beyond reproach. You will never find a more dedicated person, who has a dynamic personality and a one in a Million kind of Gentleman”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to provide advisory support and solutions in the hospitality industry, and today the user is reaching out to the agent because they need guidance on implementing service excellence and employee satisfaction in their hotel project.
### Human: Agent: ['Vineetha Gambhir', 'Driven program management professional with global experience and proven track record of managing multi disciplinary regionally distributed projects for diverse customer base in challenging and fast pased environment.I am problem solver , motivational leader with a knack of building strong relationships through collaborative communication with all members and levels of organization.Specialists: Program management , Risk management , Stakeholder management, Scrum trained, Change management, Budget and schedule management , Financial management , Strategic planning , Resource planning, Cross functional support , Team lead , KPI and SLA , Vendor management , Contract management, Master service agreement , Construction , Design Management , Corporate Real Estate .', 'Pre- Construction @ Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2020 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Facebook","title":"Pre-Construction Manager"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"JLL","company_id":"jll","location":null,"positions":[{"description":"Bay Area Project Management Director - JLL @ CISCO","duration":"Feb 2019 Oct 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2020","start_date":"Feb 2019","subtitle":"JLL","title":"Senior Director - JLL @ Cisco"},{"description":"","duration":"Dec 2017 Feb 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2019","start_date":"Dec 2017","subtitle":"JLL","title":"Team Lead / Senior Project Manager- JLL @ Cisco"},{"description":"","duration":"Apr 2017 Dec 2017 9 months","duration_short":"9 months","end_date":"Dec 2017","start_date":"Apr 2017","subtitle":"JLL","title":"Senior Project Manager"},{"description":"Project Manager -Capital Projects - CiscoProject manager JLL - Cisco account .Leading multiple capital projects on Cisco master plan .","duration":"Oct 2015 Mar 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2017","start_date":"Oct 2015","subtitle":"JLL","title":"Project Manager"}],"url":"https://www.linkedin.com/company/jll"},{"company":"UCLA","company_id":"ucla","location":"","positions":[{"description":"Project management Certification @ UCLA extension.","duration":"Jan 2015 Sep 2015 9 months","duration_short":"9 months","end_date":"Sep 2015","start_date":"Jan 2015","subtitle":"UCLA","title":"Student"}],"url":"https://www.linkedin.com/company/ucla"},{"company":"JLL India","company_id":"jll-india","location":"Mumbai Area, India","positions":[{"description":"Worked as Project manager for Projects Hindustan Unilever, Citibank , Capgemini Roles :* Design review & vendor Management for new campus of Hindustan Unilever Project at MumbaiConstruction Budget management , Procurement for Renovation of old Hindustan Unilever Project which was a heritage building. ACCOUNT LEAD for Citi Wealth Advisors Project , Single point of contact and lead for 6 Citi wealth advisors project across India . Handling Procurement & Budgeting and Stake holder reporting centrally for all 6 projects from Corporate office of Citibank.* Procurement & budget management for new facility of Capgemini at Mumbai.","duration":"Jun 2009 Feb 2013 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2013","start_date":"Jun 2009","subtitle":"JLL India","title":"Project Manager"}],"url":"https://www.linkedin.com/company/jll-india"},{"company":"JLL India","company_id":"jll-india","location":"","positions":[{"description":"Worked as Assistant Project Manager at various locations with in India and worked on construction projects for Fidelity Bangalore , Oracle Hyderabad, Microsoft Hyderabad , Indian School of Business Mohali , Bank Of America.Role handled in Above Jobs :Design review & management , Procurement , Construction Budget and Vendor management.","duration":"Oct 2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"Oct 2006","subtitle":"JLL India","title":"Asst Manager"}],"url":"https://www.linkedin.com/company/jll-india"}]', '["“It was a pleasure to have Vineetha on my team at Cisco. We had a tall order to transform 7m square feet and I relied heavily on her skill set to ensure we were successful. I always accused Vineetha of being far smarter and more disciplined than myself and I am confident her continued success and leadership has proven that true! I would highly recommend Vineetha for your next project!”","“I enjoyed 5 years working with Vineetha and most recently in her capacity as Senior Director for all Project works at Cisco Systems in the Bay Area. I watched her go from a project manager to leading all major work on the campus, an evolution that was exciting and rewarding to watch. I could always count on Vineetha for transparency and then perseverance to address and solve issues. Always a team player and conscientious leader, she developed a team that rallied around our challenges and created success after success, particularly with our campus renovation and building sales. I highly recommend Vineetha as an effective leader and colleague that focuses on results, and cares for her team in the process.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage multi-disciplinary projects for a diverse customer base, and today the agent is reaching out to the user because they need assistance in planning and organizing a high-profile conference for a healthcare organization.
### Human: Agent: ['David Fernando', 'David Fernando started playing guitar at the age of 9. He is also an composer and singer and makes his own musical arrangements. Economist 1970 Tadeo Lozano University Bogota , Colombia. David Fernando has traveled throughout the world performing and promoting his music.He has created his own style of music called "Rumba Latin Jazz", a fusion of the Creole Rumba with the Spanish, Latin percussion, and Jazz improvisation elements. David Fernando\'s great success is the product of many years of study and music experience acquired in different parts of the world.In Budapest, where he learned the Gypsy style by playing with their guitarists and violinists;in Vienna, the classic part of his guitar style;in Spain, the flavor of Rumba;in the USA, where he assimilated Jazz;and in Colombia where he was born with the sounds of Cumbia and Salsa. He has participated in very important festivals around the world: Yan Huang Art Museum Beijing 2014 China VII Guitar Festival 2013 Opening Artist China World Guitarists Festival 2014 closing artist Zhangjiaje Festival China 2013 "Best Instrumental Performance Award" Jintai Art Museum, Beijing Concert 2014 Mandarin hotel 2014 Diploma Hotel New Year Eve 2014 Hong Kong Private event at the Buque Gloria 2013 Bahamas 2010 - 2011 Dubai, UAE Private event Hilton Hotel 2012 Manuel Artime Theatre, Miami 2011 Fort Lauderdale, FL Jazz Festival 2007-2011 Key Biscayne Ritz Carlton 2007 Miami Beach, Art Deco Festival 2005 Budapest Kulturiv Muveszeti Festival 2004 Miami Sheraton Bal Harbor, 2003- 2005 Tokyo, Japan 2001 Niigata, Japon 2002 Fontainebleau Hilton Hotel Miami and Club Tropigala 1996- 2001 Miami Super Bowl, 1999 opening ceremony New York Lincoln Center 1996-1997 Munich Beer Festival 1989 Africa: Ceuta, Tánger- Melilla Budapest Jazz Fest Vienna Donaufest Specialties: Jazz, Latin, New Flamenco, Mediterranean Music, Classical Music Creator of "Rumba Latin Jazz" Performs as a Soloist or with his Jazz Trio, and also with dancers or band. WWW.DAVIDFERNANDO.COM +1 305-498-3555', 'President and Music Production Director at David Fernando Productions, Inc', 'David Fernando Productions, Inc', '[{"company":"David Fernando Productions, Inc","company_id":null,"location":"Sunny Isles Beach, Florida, USA","positions":[{"description":"DAVID FERNANDO PRODUCTIONS, INC.www.davidfernando.com+1 305-498-3555David Fernando Productions, Inc. was founded in 1992 to serve all the music needs of our community, by offering more than 30 years of experience in the music industry.DIGITAL RECORDING STUDIOSONG ARRANGEMENTS MASTERING TO CDSONGS-DEMOS-JINGLES TV COMMERCIALSMUSICIANS BUFFETMUSIC FOR ALL OCCASIONSENTERTAINING, SHOWS, CONCERTSThe secret of our success is that we love what we do, we enjoy it, we do it with love.El secreto de nuestro exito es que amamos lo que hacemos, nos divierte, lo hacemos con amor.+1 305 498-3555www.davidfernando.com","duration":"Feb 1992 - Present 29 years 10 months","duration_short":"29 years 10 months","end_date":"Present","start_date":"Feb 1992","subtitle":"David Fernando Productions, Inc","title":"President and Music Production Director"}],"url":""},{"company":"David Fernando Productions, Inc.","company_id":null,"location":"Sunny Isles Beach, USA","positions":[{"description":"International Jazz Guitarist, Singer-Composer, Music Producer and Writer Creator of \\"Rumba Latin Jazz\\" WWW.DAVIDFERNANDO.COM International Jazz Guitarist, Singer-Composer, Music Producer and Writer Creator of \\"Rumba Latin Jazz\\" WWW.DAVIDFERNANDO.COM","duration":"Feb 1992 - Present 29 years 10 months","duration_short":"29 years 10 months","end_date":"Present","start_date":"Feb 1992","subtitle":"David Fernando Productions, Inc.","title":"Guitarist, Singer-Composer, Writer"}],"url":""}]', '["Fernando Garces Soto “David Fernando Bonilla and I met by chance in Coral gables many years ago where we both resided, at the time I worked for BBDO West as Creative Director. Having interacted with many a talented individual, David Fernando Bonilla surprised the hell out of me with his unplugged soulful guitar... But mostly by his capacity to adapt, shape-shift, and assume the ruthless money-revenue/budget-oversight Production Director he needed to be in order to control the event at hand, and all that while generating heart-felt notes from his unplugged acoustic guitar, or loud and electrified flamenco \\"Guitarra Gitana\\" self-flagellating sounds, virtuoso that he is, David Fernando Bonilla, in my mind, in the South East United States? He is a Brand all its own. ”","Danny Rivera “Excellent guitarist and composer!! David Fernando has a great unique style ideal for any event, concert, or private party. I highly recommend him and his music.”"]'] User: ['Rachel Black', '2020 Augustana Graduate with majors in Marketing and Business Administration. I have passions for social media, photography, and graphic design.', 'Marketing and Business Admin. Graduate from Augustana', 'Bridal Gallery', '[{"company":"Bridal Gallery","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Bridal Gallery","title":"Bridal Consultant"}],"url":""},{"company":"Midco Sports Network","company_id":"midco-sports","location":"","positions":[{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Midco Sports Network","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/midco-sports"},{"company":"Midcontinent","company_id":"midcontinent-communications","location":"","positions":[{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"Midcontinent","title":"Content Writer Intern"}],"url":"https://www.linkedin.com/company/midcontinent-communications"},{"company":"Augustana University (SD)","company_id":"augustanasd","location":"Sioux Falls, South Dakota Area","positions":[{"description":"","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Augustana University (SD)","title":"Clerical Assistant"}],"url":"https://www.linkedin.com/company/augustanasd"},{"company":"Elegant Xpressions Boutique","company_id":"elegant-xpressions-boutique","location":"","positions":[{"description":"","duration":"Oct 2017 May 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2019","start_date":"Oct 2017","subtitle":"Elegant Xpressions Boutique","title":"Sales Associate Manager"}],"url":"https://www.linkedin.com/company/elegant-xpressions-boutique"},{"company":"Kyden Jae Designs","company_id":null,"location":"Madison, SD","positions":[{"description":"","duration":"Oct 2016 Aug 2017 11 months","duration_short":"11 months","end_date":"Aug 2017","start_date":"Oct 2016","subtitle":"Kyden Jae Designs","title":"Intern"}],"url":""}]', '["Brittany Reith “I\'ve enjoyed working with Rachel. Besides being consistently pleasant to work with and always willing to adapt, she works hard and learns quickly. From her time as a content intern as part of Midco\'s internship program, to pivoting to be a social media intern for Midco Sports Network, she has been an asset for our team. I\'m excited to see where her effort and talent take her in the future. ”","Amanda Potter “When Rachel began her internship under me, I expected great work from her. However, she took all my expectations and far exceeded them! Rachel proved to be a hardworking, thoughtful, creative, and valuable member of the team. She streamlined processes, improved relationships, and was always willing to take on a challenging project or long hours with a smile. She quickly picked up using our CMS, Episerver, as well as our social media platform, Khoros (Spredfast), and our video clipping tool, Snapstream. Her work on quick turnaround graphics in photoshop ended up being some of our strongest social media posts for the quarter. I cannot recommend Rachel highly enough. She is a change maker who will be a valuable asset to any company. ”"]']### Assistant: The agent's job is to promote and organize music events, and today the user is reaching out to the agent because they need assistance in planning a marketing strategy for a bridal fashion show.
### Human: Agent: ['Shawn Burger', 'Lead Strategic short, long term planning for Burger Physical Therapy. Implemented technological acquisition, architecture advancements pertaining to EMR, billing systems for Burger Rehab Services. Specialties: Identification of system efficiencies, targeting system change.', 'Physical Therapist, Business Owner, Consultant, Educator.', 'Burger Physical Therapy', '[{"company":"Burger Physical Therapy","company_id":"burger-physical-therapy","industry":"Wellness and Fitness Services","location":"Folsom CA","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Burger Physical Therapy","title":"Physical Therapist Consultant"}],"url":"https://www.linkedin.com/company/burger-physical-therapy"},{"company":"Performance Health and Wellness","company_id":"performance-health-and-wellness","location":"","positions":[{"description":"","duration":"2008 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2008","subtitle":"Performance Health and Wellness","title":"Instructor"}],"url":"https://www.linkedin.com/company/performance-health-and-wellness"},{"company":"HawkGrips","company_id":"hawkgrips","location":"","positions":[{"description":"Provide onsite education, consultation and experience in the area of manual therapy and technique application; targets include allied health professionals PT\'s, DC\'s, OT\'s, CMT\'s, ATCs. Provide onsite education, consultation and experience in the area of manual therapy and technique application; targets include allied health professionals PT\'s, DC\'s, OT\'s, CMT\'s, ATCs.","duration":"Dec 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Dec 2015","subtitle":"HawkGrips","title":"Instructor"}],"url":"https://www.linkedin.com/company/hawkgrips"},{"company":"Burger Rehabilitation Systems, Inc.","company_id":"burger-rehabilitation-systems-inc.","location":"","positions":[{"description":"","duration":"Nov 1998 - Present 23 years 5 months","duration_short":"23 years 5 months","end_date":"Present","start_date":"Nov 1998","subtitle":"Burger Rehabilitation Systems, Inc.","title":"Chief Operations Officer"}],"url":"https://www.linkedin.com/company/burger-rehabilitation-systems-inc."}]', '["Pete C. “I have had three sport injuries that have lead to ortho-surgery. Without exception, Burger PT is a first rate organization! Shawn and staff are caring, have a desire to see positive results in their patients recovery and very professional. Highly recommend from patient. Also, the Burger Group is always looking outside the professional box by attending and giving seminars related to the PT profession. Highly recommended.”","LinkedIn User “Shawn is a driven and passionate leader/clinician. Shawn is excellent at \'seeing the big picture\' and a pioneer of many new system in our organization.”"]'] User: ['Hannah Adams', 'Doctor of Physical Therapy from High Point University. Graduated from the University of South Carolina with a Bachelor of Science in Exercise Science and a leadership distinction. Over 1500 hours of clinical experience ranging from rehab tech to student physical therapist. Driven, compassionate and relatable care provider with interests in neurological, and geriatric rehabilitation.', 'Doctor of Physical Therapy searching for impactful career opportunities', 'Alliance Physical Therapy', '[{"company":"Alliance Physical Therapy","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Alliance Physical Therapy","title":"Physical Therapist"},{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Alliance Physical Therapy","title":"Physical Therapy Technician"}],"url":""},{"company":"Novant Health","company_id":"novanthealth","location":null,"positions":[{"description":"Provided physical therapy care in the outpatient setting for patients with orthopedic and neurological conditions.","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Novant Health","title":"Student Physical Therapist - Hawthorne Clinic"},{"description":"Provided physical therapy care in the acute setting to patients with orthopedic, cardiac and neurological conditions.","duration":"Aug 2020 Dec 2020 5 months","duration_short":"5 months","end_date":"Dec 2020","start_date":"Aug 2020","subtitle":"Novant Health","title":"Student Physical Therapist"}],"url":"https://www.linkedin.com/company/novanthealth"},{"company":"Home Instead","company_id":"home-instead","location":"","positions":[{"description":"Provided care for seniors in the community to assist with activities of daily living. Provided care for seniors in the community to assist with activities of daily living.","duration":"Oct 2019 Oct 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2020","start_date":"Oct 2019","subtitle":"Home Instead","title":"Senior Caregiver"}],"url":"https://www.linkedin.com/company/home-instead"},{"company":"High Point University","company_id":"highpointu","location":"","positions":[{"description":"Provided physical therapy care via Tele-health to patients with neurological conditions. Provided physical therapy care via Tele-health to patients with neurological conditions.","duration":"May 2020 Jun 2020 2 months","duration_short":"2 months","end_date":"Jun 2020","start_date":"May 2020","subtitle":"High Point University","title":"Student Physical Therapist- High Point University Pro Bono Clinic"}],"url":"https://www.linkedin.com/company/highpointu"},{"company":"Wake Forest Baptist Health","company_id":"atrium-health-wake-forest-baptist","location":"","positions":[{"description":"Provided physical therapy care to patients with a variety of orthopedic conditions. Provided physical therapy care to patients with a variety of orthopedic conditions.","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Wake Forest Baptist Health","title":"Student Physical Therapist - Mall Loop Clinic"}],"url":"https://www.linkedin.com/company/atrium-health-wake-forest-baptist"},{"company":"Wake Forest Baptist Health","company_id":"atrium-health-wake-forest-baptist","location":"Millis","positions":[{"description":"Provided physical therapy care for patients who were recovering from orthopedic surgeries or a variety of neurological conditions. Provided physical therapy care for patients who were recovering from orthopedic surgeries or a variety of neurological conditions.","duration":"Jan 2019 Mar 2019 3 months","duration_short":"3 months","end_date":"Mar 2019","start_date":"Jan 2019","subtitle":"Wake Forest Baptist Health","title":"Student Physical Therapist - Millis Clinic"}],"url":"https://www.linkedin.com/company/atrium-health-wake-forest-baptist"}]', '["Brooke Ferraro, PT, DPT “I had the pleasure of working alongside Hannah in a Spinal Cord Injury selective as well as a month long clinical rotation in Telehealth. She has excellent patient interaction skills and is able to make the patient feel comfortable under her care. Hannah chooses creative treatment approaches and is able to quickly adjust her plan to meet the needs of her patients. Hannah also works great in a team setting. Throughout many projects and presentations she has always taken lead and makes sure the job gets done efficiently. I would highly recommend her in any setting! ”","Madison Sirpilla, PT, DPT “I had the opportunity to be Hannah\'s clinical partner during a telehealth rotation. She is very personable and able to connect with anyone, while also being able to keep patients focused. She had many creative ideas to treat patients virtually and was able to think on her feet if some ideas didn\'t work out. Hannah would be a great asset to have in any clinical setting!”"]']### Assistant: The agent's job is to provide consultation and expertise in manual therapy techniques, targeting allied health professionals, and today the user is reaching out to the agent because they need advice on implementing manual therapy approaches in geriatric rehabilitation.
### Human: Agent: ['Victor Cecci', 'Hi, my name is Victor Cecci and I...- am a game designer that values quick iteration and innovation.- am technical-oriented, well practiced on programming in C, C++, C#, Python, Lua.- have practical experience and knowledge of professional game development tools such as Unity, Unreal Engine, Photoshop, Autodesk Maya and more. - believe that truly great and innovative products are result of passion, care and hardwork.Specialties: UX Design, System Design, Level Design', 'Lecturer at DigiPen Institute of Technology', 'DigiPen Institute of Technology', '[{"company":"DigiPen Institute of Technology","company_id":"digipen-institute-of-technology","industry":"Higher Education","location":null,"positions":[{"description":"Taught programming classes to design students:CS116 - Introduction to Computer Technology and ProgrammingCS165 - Programming FoundationsCS176 - Advanced ScriptingCS186 - Artificial Intelligence for Game Designers","duration":"Sep 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Sep 2019","subtitle":"DigiPen Institute of Technology","title":"Lecturer"},{"description":"Working with the Research & Development team to develop games using internal proprietary engine and tools.","duration":"May 2014 Sep 2019 5 years 5 months","duration_short":"5 years 5 months","end_date":"Sep 2019","start_date":"May 2014","subtitle":"DigiPen Research and Development","title":"Technical Game Designer"},{"description":"TA for the class GAT120 (Game Design Analysis)","duration":"Oct 2013 May 2014 8 months","duration_short":"8 months","end_date":"May 2014","start_date":"Oct 2013","subtitle":"DigiPen Institute of Technology","title":"Teacher Assistant"}],"url":"https://www.linkedin.com/company/digipen-institute-of-technology"},{"company":"DigiPen\'s ProjectFUN Workshops","company_id":null,"location":"","positions":[{"description":"* Taught tabletop game design and game design principles* Coached students on their own game projects * Taught tabletop game design and game design principles* Coached students on their own game projects","duration":"Jun 2011 Jul 2011 2 months","duration_short":"2 months","end_date":"Jul 2011","start_date":"Jun 2011","subtitle":"DigiPen\'s ProjectFUN Workshops","title":"Game Design Instructor"}],"url":""}]', '["Tommy Hanusa “Victor has a depth of understanding about games that make him valuable to any project. While many people are able to discuss games and theory, he additionally has proven the skill to develop games with his understanding. This makes him great not only in getting games made, but also in clearly communicating his ideas and analysis to a team. His presence not only helps a game get developed, but also enriches a greater understanding of games themselves.”","Chuck S. “Victor has a passion for constantly improving the player experience and an amazing ability to identify ways to make that happen. His insights from playtesting sessions were extremely helpful to everyone on the team, as they helped us focus on concrete things to improve. He also had a gift for coming up with mechanics that would be interesting and provide unique experiences for players. In closing, I think Victor would be a valuable addition to any team.”"]'] User: ['Sergio M. Ramirez', 'Responsible for all aspects of development for high profile development projects, including residential, commercial, hospitality, and mixed-use projects.', 'Director at City of Anaheim', 'City of Anaheim', '[{"company":"City of Anaheim","company_id":"city-of-anaheim","industry":"Government Administration","location":"United States","positions":[{"description":"Economic Development Department Economic Development Department","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"City of Anaheim","title":"Economic Development Director"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Long Beach","company_id":"longbeachcity","location":"","positions":[{"description":"As of January 4th, 2017, I will be assuming the new role of Deputy Director for the Economic & Property Development Department of the City of Long Beach. I am excited to join the team in the City of Long Beach, a dynamic and forward thinking community. I am very grateful for the past 13 years in the City of Anaheim and the many positive experiences and projects that I had the opportunity to be part of. I will continue to hold my position on the executive board of the Anaheim\'s MUZEO museum and cultural center in \\"CTRCity Anaheim\\" and excited to able continue to serve the community of the City of Anaheim in that capacity. I welcome you to contact me in the City of Long Beach once I begin. Please stay posted for new contact information. You can always contact me via my cell phone at (714) 345-2864.","duration":"Dec 2016 Aug 2021 4 years 9 months","duration_short":"4 years 9 months","end_date":"Aug 2021","start_date":"Dec 2016","subtitle":"City of Long Beach","title":"Deputy Director of Economic & Property Development"}],"url":"https://www.linkedin.com/company/longbeachcity"},{"company":"City of Anaheim, Community & Economic Development","company_id":"city-of-anaheim","location":"anaheim, ca","positions":[{"description":"Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects. Responsible for implementation of retail, mixed-use, hotel, residential, sports facility, and special development projects.","duration":"Dec 2004 Dec 2016 12 years 1 month","duration_short":"12 years 1 month","end_date":"Dec 2016","start_date":"Dec 2004","subtitle":"City of Anaheim, Community & Economic Development","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/city-of-anaheim"},{"company":"City of Paramount","company_id":null,"location":"Paramount, CA","positions":[{"description":"Responsible for Planning, Redevelopment and Economic Development functions. Responsible for Planning, Redevelopment and Economic Development functions.","duration":"Feb 2002 Dec 2004 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2004","start_date":"Feb 2002","subtitle":"City of Paramount","title":"Community and Economic Development Planner"}],"url":""},{"company":"Willdan","company_id":"willdan","location":"Industry, CA","positions":[{"description":"Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente. Responsible for providing Community Development consultant services to various municipalities throughout Southern California. Cities included: Cerritos, San Gabriel, Sierra Madre, Baldwin Park, Paramount, and La Puente.","duration":"Jan 2000 Feb 2002 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2002","start_date":"Jan 2000","subtitle":"Willdan","title":"Community Development Consultant"}],"url":"https://www.linkedin.com/company/willdan"}]', '["Dylan Jones “I have had the pleasure of collaborating with Sergio over the past six years on multiple occasions. I supported his effort to create a new Baseball TOD Vision on the 150 acre Angels site while he was at the City of Anaheim, and more recently his effort to develop a new vision for the Long Beach Waterfront. From my position at Gensler I have found Sergio to be a clear, organized and visionary leader. Sergio understands and knows how to leverage the power of relationships, and has proven adept at bringing the right people together to further projects that at their core, serve the communities within which they reside. Sergio is a consummate professional, and also connects with those he collaborates at a human level. He is an effective leader that mixes visionary excitement with pragmatic know-how of the community building process. I personally consider Sergio a very important client and a good friend, and recommend him without hesitation in all professional collaborations. ”","Barret Bradley “Sergio is an exemplary government leader, and a major piece of the rock-solid team at the City of Long Beach that is pushing the City to new heights every year. Sergio is proactive and puts great emphasis on supporting business and growth, often uniting cross-departmental resources at the city with various community stakeholders to get things done. In my capacity overseeing a large development project in Long Beach, Sergio has proved to be an invaluable ally and resource, often helping us clear roadblocks and navigate difficult situations to achieve our collective goal - to create a great amenity for the city and to establish a place where many retailers, restaurants, and services can be successful.”"]']### Assistant: The agent's job is to develop games with technical expertise and innovative design, and today, the agent is reaching out to the user because they need the user's expertise in economic development for a new game project set in a virtual city.
### Human: Agent: ['Debbie Carter Pepmiller', 'www.adred.net', 'Sr Art Director / Designer / History of print & digital award-winning campaigns that deliver marketing results.', 'Ad Red (freelance)', '[{"company":"Ad Red (freelance)","company_id":null,"location":"","positions":[{"description":"Partner with agencies and clients to build and maintain brand identity. Conceptualize data driven marketing and 360-degree advertising campaigns with print, digital, and social media channels. Provide direction on photography and video shoots. • Successfully led projects to win three Addy Awards in 2005, 2007, and 2012.• 2015 data driven CNB Bank saw new account openings jump from 1 to 7.• 2017 Oxygen2Go’s first data driven email launched with 101% above industry average of email openings.• 2019 Zelli Italia email open rate trending 8% above industry average (as of Aug.). CTOR rises 3% in eight months. ACCOUNT EXPERIENCE: American Heart Association • BankPlus • Beech-Nut Baby Food • Capital One • DirecTV • Dell • Hardies • Hyatt • Methodist Hospital • Mississippi Museum of Art • Optum • Savannah Trade & Convention Center • Salata • Southwestern Bell • Stephens Financial Group • Suddenlink • Viking • WFAA Channel 8 • Zelli ItaliaExperience: B2B, B2C, print campaigns, banner ads, Facebook/Social, Instagram, brochures/e-brochures, direct mail, emails, microsites, POP, photo shoots, production, retouching and printing, logos/identity packages, video, outdoor boards, interactive PDF.","duration":"May 2001 - Present 20 years 8 months","duration_short":"20 years 8 months","end_date":"Present","start_date":"May 2001","subtitle":"Ad Red (freelance)","title":"Sr. Art Director"}],"url":""},{"company":"Optum (formerly Alere Wellbeing)","company_id":"alere-wellbeing","location":"Dallas, tx","positions":[{"description":"Efficiently directed and administered digital and print healthcare campaigns that not only resonated in the hearts and minds of Alere clients, but garnered more than 30 awards for the company.Ensured brand position and voice cohesion across all media while providing concept and layout direction for designers. Interpreted complex health-related information, translating into design campaigns and content. Collaborated and coordinated with marketing divisions and copy partner for B2C and B2B creative development solutions. Provided direction for video, script writing, and a myriad of advertising avenues, both print and digital. Artistic development of numerous engagement and enrollment campaigns that captured rave reviews. • Boosted client participation by 53% in 2016. • Captured $350K in revenue by generating an additional 958 enrollments in 2016. • Led company to its first e-book and digital awards in 2014 (Gold) and 2016 (Gold.)Programs: Quit For Life • Weight Talk • Coaching • Diabetes • Heart Disease • Nurse24• CareAlerts • Biometrics • Women\'s & Men\'s Health","duration":"Oct 2009 Feb 2017 7 years 5 months","duration_short":"7 years 5 months","end_date":"Feb 2017","start_date":"Oct 2009","subtitle":"Optum (formerly Alere Wellbeing)","title":"Sr. Art Director"}],"url":"https://www.linkedin.com/company/alere-wellbeing"},{"company":"Temerlin McClain","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Launched advertising career here from 1991-1996, then returned in 1999 to work on the American Airlines and Hilton Property accounts. Reviewed Hilton graphic designer layouts for adherence to brand standards. Produced, developed and edited TV spot for JCPenney and the infamous American Airlines OneWorld Video. Concepted and art directed outdoor boards, duratrans, campaigns, newspaper ads, attended retouching and photo sessions. • American Airlines client renewed three unique specialty market campaigns for two consecutive years. (he was a tough client)ACCOUNT EXPERIENCE: American Airlines Hilton Properties: Bally’s-Las Vegas, Flamingo-Las Vegas & Paris-Las Vegas JCPenney Pace Picante Sauce Subaru","duration":"Mar 1999 May 2001 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2001","start_date":"Mar 1999","subtitle":"Temerlin McClain","title":"Art Director"}],"url":""}]', '["Gina Popp “Debbie is full of original headlines and has a fresh design eye. She\'s good at what she does and she\'s quick, too. And, as if that\'s not enough, she\'s just plain fun to be around.”","Billy Browne “Debbie has consistently over-delivered in terms of the assignment. Her outstanding conceptual skill set combined with her understanding of the project goals has allowed us to consistently produce work that is not only on target strategically but also award winning.”"]'] User: ['Susan Mann', 'Strong arts and design professional with a Certificate in Graphic Design and Photography from Emory University.', 'Photographer', 'SusanMannphoto', '[{"company":"SusanMannphoto","company_id":null,"location":"Brooklyn, New York","positions":[{"description":"Portrait Photographer for corporate headshots, actors, freelancers.Www.Susanmannphoto.com Portrait Photographer for corporate headshots, actors, freelancers.Www.Susanmannphoto.com","duration":"Oct 2009 - Present 12 years 3 months","duration_short":"12 years 3 months","end_date":"Present","start_date":"Oct 2009","subtitle":"SusanMannphoto","title":"Freelance Photographer / Artist"}],"url":""},{"company":"Minted","company_id":"minted","location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"Minted","title":"Staff Photographer"}],"url":"https://www.linkedin.com/company/minted"},{"company":"Partners With Parents, Inc.","company_id":"partners-with-parents-inc.","location":"New York, New York, United States","positions":[{"description":"","duration":"Jun 2008 Nov 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2009","start_date":"Jun 2008","subtitle":"Partners With Parents, Inc.","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/partners-with-parents-inc."},{"company":"Shelby County Schools","company_id":"shelby-county-schools","location":"Birmingham, Alabama, United States","positions":[{"description":"First and Third grade lead teacher First and Third grade lead teacher","duration":"Jun 2005 Aug 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2008","start_date":"Jun 2005","subtitle":"Shelby County Schools","title":"Elementary School Teacher"}],"url":"https://www.linkedin.com/company/shelby-county-schools"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Oct 2000 Mar 2005 4 years 6 months","duration_short":"4 years 6 months","end_date":"Mar 2005","start_date":"Oct 2000","subtitle":"Walt Disney World","title":"Singer"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"USA TODAY","company_id":"usa-today","location":"New York, New York, United States","positions":[{"description":"Created mock-up advertisements for sales team presentations and pitches Created mock-up advertisements for sales team presentations and pitches","duration":"May 1999 Oct 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2000","start_date":"May 1999","subtitle":"USA TODAY","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/usa-today"}]', '["Studio Laura Loving “Susie is my favorite portrait photographer for professional or personal life. Susie is truly gifted at capturing children and families. Not many photographers understand that you have about a 30 minute window before it\'s all over when it comes to kids. Susie gets it and can get that shot before time\'s up!”","Francie Denson “Susie Mann is truly gifted! She has offered her photography services to my family for years, and now to all of my employees company-wide, as she has captured outstanding email signature pictures for our Inside Sales and Customer Service team members. Susie has that natural ability of blending lighting and that perfect pose moment, with offering her subjects the calm to feel at-ease in front of a camera. I am delighted with her work, from family to professional needs, and would recommend her for any and all occasions!”"]']### Assistant: The agent's job is to create and execute award-winning advertising campaigns, while the user is reaching out to the agent because they need a professional photographer to capture corporate headshots for their company.
### Human: Agent: ['Gayle Croes Bezerra', 'Experienced Art Director with a demonstrated history of working in museums, advertising agencies and corporations. Skilled in branding, integrated marketing, advertising, and design. Strong arts and design professional graduated from University of Delaware and San Francisco State University', 'Art Director at Winterthur Museum, Garden and Library', 'Winterthur Museum, Garden and Library', '[{"company":"Winterthur Museum, Garden and Library","company_id":"winterthur-museum","industry":"Museums, Historical Sites, and Zoos","location":"Winterthur, Delaware","positions":[{"description":"","duration":"Oct 2010 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Oct 2010","subtitle":"Winterthur Museum, Garden and Library","title":"Art Director"}],"url":"https://www.linkedin.com/company/winterthur-museum"},{"company":"Paragon Design","company_id":null,"location":"Newark, DE","positions":[{"description":"Translated marketing and brand objectives into creative strategies for education and telecommunications clients. Led collaborative team effort to produce creative, accurate and deadline-driven advertising and marketing collateral, including brochures, direct mail campaigns and promotions, within budgetary confines. Translated marketing and brand objectives into creative strategies for education and telecommunications clients. Led collaborative team effort to produce creative, accurate and deadline-driven advertising and marketing collateral, including brochures, direct mail campaigns and promotions, within budgetary confines.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Paragon Design","title":"Associate Creative Director"}],"url":""},{"company":"RT&E Integrated Communications","company_id":"rt&e-integrated-communications","location":"Wilmington, DE","positions":[{"description":"Designed marketing communications for clients in the manufacturing, financial and industrial sectors. Art directed simultaneous projects, such as ad campaigns, sales promotion and product launches, with graphic design teams, cost estimates and timelines. Designed marketing communications for clients in the manufacturing, financial and industrial sectors. Art directed simultaneous projects, such as ad campaigns, sales promotion and product launches, with graphic design teams, cost estimates and timelines.","duration":"1995 2003 8 years","duration_short":"8 years","end_date":"2003","start_date":"1995","subtitle":"RT&E Integrated Communications","title":"Art Director"}],"url":"https://www.linkedin.com/company/rt&e-integrated-communications"},{"company":"Miller Studio","company_id":null,"location":"Wilmington, DE","positions":[{"description":"Designed and produced marketing communications for clients in the industrial and manufacturing sectors. Interfaced with photographers, writers and print buyers. Designed and produced marketing communications for clients in the industrial and manufacturing sectors. Interfaced with photographers, writers and print buyers.","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Miller Studio","title":"Art Director"}],"url":""},{"company":"DUPONT","company_id":"dupont","location":"Wilmington, DE","positions":[{"description":"Designed and produced literature for in-house corporate, technical, marketing, training and management/employee communications. Coordinated the presentation production group, involving art direction and scheduling of graphic artists. Designed and produced literature for in-house corporate, technical, marketing, training and management/employee communications. Coordinated the presentation production group, involving art direction and scheduling of graphic artists.","duration":"1985 1990 5 years","duration_short":"5 years","end_date":"1990","start_date":"1985","subtitle":"DUPONT","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/dupont"}]', '["Rick Clemons “Gayle worked with me as Art Director on many of the agency key accounts that I was responsible for. Her passion for creating great work along with her strong ability to mange projects and budgets was a great asset to the myself and the agency. I considered Gayle to be my go to AD on the prime projects that would require relevant design solutions as well close attention to detail on both the creative as well as the management and production side. Gayle\'s talent and skills would be a valuable asset to any agency or on an individual project basis. I recommend her very highly.”","James Kassees “Gayle is one of the most exacting designers I\'ve ever worked with, constantly pushing herself and her coworkers to check the details in order to ensure the highest-quality finished product. Her sense of design -- the harmonious integration of type and image to convey a message -- is without parallel. I highly recommend Gayle as an experienced, talented art director. She\'s a consummate professional.”"]'] User: ['Gregory Curry, MBA', 'Marketing professional with experience in the development and execution of consumer and business retailmarketing, advertising and sales lead generation programs. Combines expertise in strategic market planning, organizational leadership and project management with strong qualifications in campaign design, new product/service development and market launch.Specialties: Event Planning, Marketing, Finance, Consumer Packaged Goods, Direct-to-Consumer, Promotions', 'Marketing professional with experience developing, coordinating, and executing strategic marketing campaigns.', 'AAA Carolinas', '[{"company":"AAA Carolinas","company_id":"aaa-carolinas","industry":"Consumer Services","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"AAA Carolinas","title":"Insurance Dist Marketing Director"},{"description":"","duration":"2018 Apr 2020 2 years","duration_short":"2 years","end_date":"Apr 2020","start_date":"2018","subtitle":"AAA Carolinas","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/aaa-carolinas"},{"company":"Lowe\'s Home Improvement","company_id":"lowe%27s-home-improvement","location":null,"positions":[{"description":"","duration":"2013 2017 4 years","duration_short":"4 years","end_date":"2017","start_date":"2013","subtitle":"Lowe\'s Home Improvement","title":"Marketing Manager"},{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Lowe\'s Home Improvement","title":"Specialist Initiative Strategy"}],"url":"https://www.linkedin.com/company/lowe%27s-home-improvement"},{"company":"Ogilvy CommonHealth Worldwide","company_id":"ogilvy-health-north-america","location":"","positions":[{"description":"","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Ogilvy CommonHealth Worldwide","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/ogilvy-health-north-america"},{"company":"Tranzact","company_id":"tranzact-technologies-inc","location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Tranzact","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/tranzact-technologies-inc"},{"company":"Peoples Education","company_id":"peoples-education","location":"","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Peoples Education","title":"Account Manager"}],"url":"https://www.linkedin.com/company/peoples-education"}]', '["“Greg is a dynamic Marketing leader who works collaboratively with co-workers and puts the customer first. He would be an asset to any organization. He ensured the team culture was fun, energetic and inclusive. I would recommend him to any marketing team.”","“Greg is an extremely passionate marketer and champion for the Lowe\'s brand. As his counterpart with the advertising agency, I worked hand-in-hand with Greg and his extended team to develop advertising programs across Broadcast, Social Media, and Digital Advertising. He is always thinking about the next step in the strategy, and where to bring Lowe\'s most authentically into the multicultural space. He balanced an eye for branding and the push for transactional conversion well. It was a pleasure working with him, and I hope to do so again in the future.”"]']### Assistant: The agent's job is to develop and execute strategic marketing campaigns, and today the user is reaching out to the agent because they need assistance in coordinating and executing a new product/service launch for their business.
### Human: Agent: ['Ana Santoyo, MSS, LSW, CCTP', '* Spanish bilingual/bicultural (dual citizenship US-Mexico) * Pennsylvania Licensed Social Worker (since 2007) * Certified Clinical Trauma Professional and Cognitive Behavioral Therapy * Superior interpersonal and communication skills * Training and experience in business and healthcare administration * Excellent work and personal references', 'Bilingual Social Service and Health Care Professional', 'The Lincoln Center for Family and Youth', '[{"company":"The Lincoln Center for Family and Youth","company_id":null,"location":"","positions":[{"description":"-Psychotherapy and support services to seniors age 60 and above, including couples, family, and support groups.-Build partnerships and collaborate with public and private providers in varying industries to improve the quality of life and the safety of seniors throughout Montgomery county. -Psychotherapy and support services to seniors age 60 and above, including couples, family, and support groups.-Build partnerships and collaborate with public and private providers in varying industries to improve the quality of life and the safety of seniors throughout Montgomery county.","duration":"Nov 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Nov 2016","subtitle":"The Lincoln Center for Family and Youth","title":"Elder Victim Mobile Therapist"}],"url":""},{"company":"INTERAGENCY COUNCIL OF NORRISTOWN","company_id":"interagency-council-of-norristown-inc","location":"Norristown, Pennsylvania, United States","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"INTERAGENCY COUNCIL OF NORRISTOWN","title":"Coordinator"}],"url":"https://www.linkedin.com/company/interagency-council-of-norristown-inc"},{"company":"Valley Forge Medical Center and Hospital","company_id":"valley-forge-medical-center-and-hospital","location":"Norristown, PA","positions":[{"description":"- Conduct individual, group and family therapy with adult, addicted and dually diagnosed patients.- Develop individualized treatment plans based on psychosocial assessments in concert with other treatment team members. - Provide appropriate resource and referral information related to discharge, aftercare and relapse prevention planning.- Create and conduct educational sessions. - Prepare and maintain required clinical documentation and records in compliance with hospital and external regulations and funding requisites.","duration":"Sep 2013 Nov 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2016","start_date":"Sep 2013","subtitle":"Valley Forge Medical Center and Hospital","title":"Detoxification and Latino Program Counselor"}],"url":"https://www.linkedin.com/company/valley-forge-medical-center-and-hospital"},{"company":"Phoenixville Area Community Services","company_id":null,"location":"","positions":[{"description":"Community social service agency serving a diverse ethnic and socioeconomic client population with direct emergency aid, information and referrals, and advocacy in collaboration with local, state and federal agencies and providers. Sample services include: emergency food and financial aid, employment opportunities, budget and debt counseling, medical and mental health, drug and alcohol, domestic violence and other interpersonal challenges, immigration, childcare and child welfare, military and veteran benefits, Social Security, public welfare, homeless/housing resources, volunteer and community service opportunities.Supervised Clinical Service Staff:· Monitored quality performance of service coordinator staff and student interns in the provision and documentation of clinical support services, information and referrals, advocacy, and follow-up.· Developed clinical and non-clinical training and professional development for staff, interns, and volunteers.Program Management and Evaluation:· Audited/reviewed clinical intakes, assessments and service plans for quality assurance.· Monitored client database entries for accuracy and reporting requirements.· Prepared monthly and annual reports for current and potential funding streams, grant-writing and management.· Collaborated with other agencies and community groups to improve access to resources and services.","duration":"Oct 2011 Apr 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2013","start_date":"Oct 2011","subtitle":"Phoenixville Area Community Services","title":"Program Director"}],"url":""},{"company":"Ceridian","company_id":"ceridian","location":"Blue Bell, PA","positions":[{"description":"Provided telephonic employee assistance services, resources and referrals to military service members and their families experiencing personal and other challenges. Responsibilities included: - Initial screening to discern risk and/or immediate crisis intervention followed by an assessment for eligibility and preliminary diagnoses or determination of short and long-term needs/interests.- Direct services included: referrals for short-term individual or family counseling, referrals for treatment of chronic conditions, research on work-life related issues, translation service, advocacy, and management coaching.- Follow-up scheduled for quality assurance.- Participated in weekly supervision and staff meetings for case reviews and in-service clinical and non-clinical trainings.","duration":"Mar 2008 Oct 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2011","start_date":"Mar 2008","subtitle":"Ceridian","title":"Military OneSource, WorkLife Consultant"}],"url":"https://www.linkedin.com/company/ceridian"},{"company":"Philadelphia Corporation for Aging","company_id":"philadelphia-corporation-for-aging","location":"Philadelphia, PA","positions":[{"description":"Responsible for initiating and improving access of aging and disability resources by the Latino community for the fourth largest area agency on aging in the nation. Facilitated and participated in internal and external work groups related to Latino outreach. Sample accomplishments:- Intensive case management and individual counseling to disabled and older adults.- Determined baseline data to measure substantial increase in Spanish-speaking consumers with in-home support.- Facilitated the development and endorsement of agency-wide language access policy.- Developed comprehensive brochure that served as a model for multilingual brochures.- Directed television, radio and print campaigns and partnerships with Spanish language media.- Produced public and professional conferences on a wide-array of aging and disability related topics.- Published a comprehensive bilingual dictionary with aging and disability terminology.Planning Intern: (September 2006 – May 2007)- Extensive research and literature review on an alternative model for long term care aimed at “naturally occurring retirement communities.”- Conducted interviews with state and local policymakers and program administrators involved in aging-in-place supportive services for older adults in New York City and Philadelphia.- Presented a final report with recommendations for the development of aging-in-place supportive services for older adults in Latino and other underprivileged communities in Philadelphia.Case Management Intern: (September 2005 - May 2006)- Managed a diverse caseload of consumers with home health services.- Performed comprehensive biopsychosocial needs assessments to confirm eligibility status.- Developed care plans making use of supervision and consultation with other disciplines.- Arranged for needed services and entitlements, e.g., health care and prescription coverage, mental health services, home health and medical equipment, and boarding and nursing home placements.","duration":"Sep 2001 Apr 2007 5 years 8 months","duration_short":"5 years 8 months","end_date":"Apr 2007","start_date":"Sep 2001","subtitle":"Philadelphia Corporation for Aging","title":"Minority Outreach Coordinator"}],"url":"https://www.linkedin.com/company/philadelphia-corporation-for-aging"},{"company":"American College of Physicians","company_id":"american-college-of-physicians","location":"Philadelphia, PA","positions":[{"description":"Responsible for monitoring and assessing the feasibility of current and potential internationaloperations company-wide generating over $2 million in annual revenue. Facilitated a seven-member physician advisory committee. Organized annual conference of top officials of national medical societies from over 40 countries to explore partnerships and collaborative efforts. Sample accomplishments:- Developed promotional campaign that increased international registrants to annual conference.- Facilitated Spanish translation of Medical Knowledge Self-Assessment Program.- Established formal affiliations with counterparts in Brazil and Venezuela.- Designed a matrix to measure revenue and program usage in over 90 countries.- Conceived and managed an international scholarship and conference faculty program.","duration":"1986 1997 11 years","duration_short":"11 years","end_date":"1997","start_date":"1986","subtitle":"American College of Physicians","title":"International Coordinator"}],"url":"https://www.linkedin.com/company/american-college-of-physicians"}]', '["Pedro Rodriguez “Ana did a great job of reaching out to the Latino senior citizen community and the organizations that represented them or work on their behalf. She was great at organizing events and bring the services of the Philadelphia Corporation for Aging to that community, as well as participating in developing new programs and approaches to serve that senior population.”","LinkedIn User “I had the pleasure of knowing and working with Anna Santoyo in that she served on the ACLAMO Family Centers Board of Directors for many years while I was (and still am) the Executive Director. Anna was an engaging, involved and active member. She was passionate in the work of ACLAMO and supportive, both personally and through her many talents. Ms. Santoyo is still actively supporting the mission of ACLAMO. I know that she will draw from her experience and talents in any endeavor that she is given the opportunity to pursue. Please contact me if you have any questions at 610 235-7294. thank you.”"]'] User: ['Federico "Fred" Espinoza', 'Experienced Chief Operating Officer with a demonstrated history of working in the restaurant industry. Skilled in Catering, Negotiation, Budgeting, Food & Beverage, and Business Planning. Strong operations professional graduated from Rice University - Jesse H. Jones Graduate School of Management.', 'Chief Operating Officer at Cordua Restaurants', 'Cordua Restaurants', '[{"company":"Cordua Restaurants","company_id":"cordua-restaurants","industry":"Restaurants","location":null,"positions":[{"description":"","duration":"Jan 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Cordua Restaurants","title":"Chief Operating Officer"},{"description":"","duration":"Jan 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Cordua Restaurants","title":"Director of Operations"},{"description":"","duration":"Jun 2006 Dec 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2008","start_date":"Jun 2006","subtitle":"Cordua Inc.","title":"Vice-President Sales & Marketing"},{"description":"","duration":"May 2004 May 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2006","start_date":"May 2004","subtitle":"Cordua Restaurants","title":"Project Manager"}],"url":"https://www.linkedin.com/company/cordua-restaurants"},{"company":"Cordua Restaurants - Americas","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Jan 2003 Apr 2004 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2004","start_date":"Jan 2003","subtitle":"Cordua Restaurants - Americas","title":"General Manager"}],"url":""},{"company":"Cordua Restaurants - Churrascos","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"","duration":"Sep 1996 Dec 2002 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2002","start_date":"Sep 1996","subtitle":"Cordua Restaurants - Churrascos","title":"General Manager"}],"url":""},{"company":"Cordua Restaurants","company_id":"cordua-restaurants","location":null,"positions":[{"description":"","duration":"Jan 1994 Aug 1996 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 1996","start_date":"Jan 1994","subtitle":"Cordua Restaurants","title":"Assistant General Manager"},{"description":"","duration":"Jan 1993 Dec 1993 1 year","duration_short":"1 year","end_date":"Dec 1993","start_date":"Jan 1993","subtitle":"Cordua Restaurants","title":"Front of the House Manager"},{"description":"","duration":"Aug 1990 Dec 1992 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 1992","start_date":"Aug 1990","subtitle":"Cordua Restaurants","title":"Various Positions"}],"url":"https://www.linkedin.com/company/cordua-restaurants"}]', '["Damian Ambroa “I have the honor to work with Fred for 15 years. Leadership is in his nature and it’s his passion. This commitment have produced exceptional results. He has developed great leaders that are assets for this company. He overcomes challenges with positivity and determination. He is a great communicator and lets the team understand his vision to succeed.”","Darla Hickman “I have known Fred personally for over twenty five years, but have also had the pleasure of working with him at Cordua Restaurants and Catering for the past eight years. I worked directly for him in Catering Sales for two years. As Director of Sales and Catering, he worked hard to set us up for success, by providing clear goals and incentives, and offering assistance in any challenges we may encounter. He offered fresh ideas for successfully growing our catering sales, and his ideas worked. Fred takes the time to truly listen to the restaurant managers and offer new ideas for their personal as well as professional growth, something that is often lacking in this industry! His focus has always been on the success of the company, but also the success of the employees. ”"]']### Assistant: The agent's job is to coordinate and improve access to aging and disability resources for the Latino community, while the user is reaching out to the agent because they need assistance in developing a comprehensive plan for catering services at a senior center.
### Human: Agent: ['Robert Hughes, MBA', "As a Technical Specialist at Microsoft, my mission is to help small, medium and corporate customers in the United States, achieve their business outcomes through modern technology. I'm grateful to be part of a team that empowers our customers to digitally transform and provide them with the tools to help them achieve their goals. I am focused on driving cloud revenue growth and new customer acquisition through Microsoft's Business Applications, specifically Dynamics 365.", 'Digital Technical Specialist Sales and Marketing at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Aug 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Microsoft","title":"Digital Technical Specialist"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Blue Triangle","company_id":"blue-triangle-technologies","location":"Mechanicsville, VA","positions":[{"description":"I leverage my strong communication, analytical, and leadership skills to strengthen tag governance, content security management, web and business analytics, and overall performance. My efforts are instrumental in defining customer requirements because I form productive relationships and communicate client product enhancements to our CTO and development teams. I continuously follow up on progress by monitoring improvements and communicating headway to clients. I consistently settle technical and business challenges through data analysis, project management, and tactical initiatives. I have brought on many new partners including TCS and Akamai to elevate revenue. Two of my many contributions include:Contributed 70% of company revenues through sales efforts and Sales Engineering Organization leadership.Extensive Performance and Analytics experience Web, App and API.","duration":"Jan 2014 Aug 2021 7 years 8 months","duration_short":"7 years 8 months","end_date":"Aug 2021","start_date":"Jan 2014","subtitle":"Blue Triangle","title":"Data Science/Senior Sales Engineer"}],"url":"https://www.linkedin.com/company/blue-triangle-technologies"},{"company":"Keynote Systems","company_id":"keynote-systems","location":"San Mateo, CA","positions":[{"description":"I collaborated with business leaders to support products and solutions. My alliances with field leadership were important in developing technical account plans. The relationships I formed with clients were aimed at guaranteeing positive structures across the entire sales process. I consistently evaluated opportunities and monitored engagements to defend customer victories. Within this position, I steered networking, server, application, virtualization, big data, and web technologies.Hired, trained, managed, and coached global team of 32 highly skilled sales engineers and SaaS consultants. Generated 50+% of company revenues indirectly through sales efforts and Sales Engineering Organization leadership.","duration":"Aug 2006 Dec 2013 7 years 5 months","duration_short":"7 years 5 months","end_date":"Dec 2013","start_date":"Aug 2006","subtitle":"Keynote Systems","title":"Senior Director Global Solution Consulting and India Operations"}],"url":"https://www.linkedin.com/company/keynote-systems"}]', '["Mark Majeski “Robert is a valuable asset to sales due to his extensive experience and excellent presentation skills. He\'s always willing to help explain the technical aspects of a product.”","LinkedIn User “Robert’s friendly personality combined with his ability to deliver outstanding results made him one of the most popular managers at Keynote. By drawing on his years’ of proven experience, he was able to foster, build and mentor one of the best SE teams I have ever worked with. Robert is a results driven leader whose guidance, leadership and presence can lift an entire organization to new levels!”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to assist customers in achieving their business outcomes through modern technology, and today the user is reaching out to the agent because they need guidance on secure digital transformation and automation initiatives for their organization.
### Human: Agent: ['Tom Sharrit', "Tom Sharrit has more than 30 years of entrepreneurial spirit, marketing, creative vision and project and business management. Sharrit is the founder and owner of Partners In Learning Programs, Inc. and Visual Options and Solutions, San Diego based companies. For over 30 years, Partners In Learning Programs has set the national standard in K-12 branding and school-to-student communication. In over 85,000 schools throughout America and Canada, messaging products developed by Sharrit have the power to motivate students, inspire staff, excite parents and embrace the surrounding communities. During his tenure at PILP, Inc. and VOS Sharrit provided marketing advisory, strategy planning, and business development services to President George W. Bush’s National Student Learning project as well as Former First Lady Nancy Reagan’s Just Say No to Drugs program. Additionally, three private sector initiate programs created by Sharrit received presidential recognition in separate Rose Garden events from Presidents Ronald Reagan and George Walker Bush.Mr. Sharrit has been called upon in an advisory role to provide creative and promotional marketing solutions to a number of America’s leading companies, foundations and major events including; Icelandic Glacial (Bottled water/Anheuser Busch), Lifetouch National School Studios, GEAR UP, The Points of Light Foundation, Character Counts!, The National Chain Drug Store Association, Coleco, USA TODAY Weekend, Walt Disney Company, Wells Fargo Bank, Coca Cola, San Diego Padres, The America's Cup, and the 1994 World Cup Championship to name a few. Mr. Sharrit has provided advisory and volunteer services for a number of high-profile events for the Richard Nixon Presidential Library including; the Dedication Ceremony, the State Funeral of the 37th President and the upcoming 25th Anniversary Celebration.Specialties: We provide “Ideas and Solutions,” graphic design, wide format printing and promotional marketing services to a wide spectrum of organizations, companies and foundations.We specialize in the area of K-12 school-to-student communication and educational outreach projects and programs. We create, test, and produce high-quality messaging tools that can accomplish industry/organizational goals without compromising the educational validity of program content.", 'Creative services -- graphic imaging, wide-format printing, innovative marketing.', 'Visual Options & Solutions', '[{"company":"Visual Options & Solutions","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1981 - Present 40 years 9 months","duration_short":"40 years 9 months","end_date":"Present","start_date":"Jan 1981","subtitle":"Visual Options & Solutions","title":"President"}],"url":""},{"company":"Partners In Learning Programs, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1980 - Present 41 years 9 months","duration_short":"41 years 9 months","end_date":"Present","start_date":"Jan 1980","subtitle":"Partners In Learning Programs, Inc","title":"President"}],"url":""},{"company":"Walt Disney World","company_id":null,"location":"","positions":[{"description":"","duration":"1970 1977 7 years","duration_short":"7 years","end_date":"1977","start_date":"1970","subtitle":"Walt Disney World","title":"Regional Marketing Manager"}],"url":""}]', '["Jeff Shackelford “I have partnered with Tom on numerous occasions to provide schools with the right kind of products and messaging to help them \\"brand\\" their school. Tom\'s team is always right on point with design and content.”","Chad Zimmerman “Tom consistently comes to the table with creative solutions and has always thought through how his projects will positively impact the customer. A great person and a great resource!”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide creative and promotional marketing solutions to a wide spectrum of organizations, companies, and foundations, while the user is reaching out to the agent because they need assistance in planning a high-profile event for a healthcare improvement institute.
### Human: Agent: ['Margaret Willis', 'Margaret Willis Artist BioA bit of a joyful mad scientist, Margaret Willis loves to experiment with a plethora of materials, from oil-painted portraits, to up-cycled plastic bag crowns, to giant glue and fabric monsters. As an active traveler and explorer, she has been enthusiastically chronicling her world through her art since she was a small child. Margaret has exhibited her work nationally and internationally, and while she has lived in multiple states across the county, now proudly claims Utah as her home. Among her many jobs that have influenced her art, including fire-fighter, librarian, and café manager, she was also as an artist-in-residence and has worked for several non-profit art organizations, including the Eastern Oregon Regional Arts Council, the Salt Lake City Arts Council, the Sundance Film Festival, the Utah Arts Festival, and served as the Interim Director of the Utah Museum of Contemporary Art. She is currently the Art Director for a small residential treatment center in Salt Lake City, where she teaches her love of art and passion for life with her students.', 'Art Director at Eva Carlston Academy', 'Eva Carlston Academy', '[{"company":"Eva Carlston Academy","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Feb 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Eva Carlston Academy","title":"Art Director"}],"url":""},{"company":"Utah Arts Festival","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Utah Arts Festival","title":"Children\'s Art Yard Coordinator"}],"url":""},{"company":"Utah Museum of Contemporary Art","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2013 Dec 2013 1 year","duration_short":"1 year","end_date":"Dec 2013","start_date":"Jan 2013","subtitle":"Utah Museum of Contemporary Art","title":"Interim Director"},{"description":"","duration":"Oct 2010 Dec 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2012","start_date":"Oct 2010","subtitle":"Utah Museum of Contemporary Art","title":"Visitor and Volunteer Services Manager"}],"url":""},{"company":"Salt Lake City Arts Council","company_id":"salt-lake-city-corporation","location":null,"positions":[{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"Salt Lake City Arts Council","title":"Twilight Concert Series, Festival Accountant"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Living Traditions Festival, Salt Lake City Arts Council","title":"Volunteer Coordinator"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Twilight Concert Series, Salt Lake City Arts Council","title":"Artist Liaison"}],"url":"https://www.linkedin.com/company/salt-lake-city-corporation"},{"company":"University of Utah","company_id":"university-of-utah---employment","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"University of Utah","title":"Athletics Craft Area Coordinator"}],"url":"https://www.linkedin.com/company/university-of-utah---employment"},{"company":"Sundance Institute","company_id":"sundanceorg","location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Sundance Institute","title":"Information Booth Coordinator"}],"url":"https://www.linkedin.com/company/sundanceorg"}]', '["Sarina Ehrgott “Since meeting Maggie at UMOCA, she has held progressively responsible leadership positions within the museum as the Visitor Services Manager, Volunteer and Intern Coordinator and, most importantly, Interim Director. Her bright personality, rock-solid work ethic, and hands-on leadership style always motivated our small team. Though Maggie spent the majority go her time managing UMOCA’s expenses, strategic planning, and public relations, she would never hesitate to pause her work help another staff member with a project when she was needed. Maggie has been an absolutely invaluable and effective leader for UMOCA, and will be an incredible asset to any organization seeking a creative and strategic mind.”","LinkedIn User “Working with Maggie was an absolute delight. She was always on top of her game and always a joy to work with. She is very knowledgeable and dedicated to the work she performs.”"]'] User: ['Bryan Rippeon', 'I am a passionate, self-motivated event planner that looks forward to new and challenging opportunities.', 'Event Ninja. Operations & Logistics Expert. Team Manager.', 'BYond Events Management', '[{"company":"BYond Events Management","company_id":null,"location":"Seattle, Washington, United States","positions":[{"description":"BYond Events Management is a premier event planning company offering an array of services. BYond Events Management is a premier event planning company offering an array of services.","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"BYond Events Management","title":"President"}],"url":""},{"company":"Inman News","company_id":"inman-news","location":"Greater Seattle Area","positions":[{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Inman News","title":"Director, Events"}],"url":"https://www.linkedin.com/company/inman-news"},{"company":"Zonda (formerly Hanley Wood)","company_id":"zondahome","location":null,"positions":[{"description":"","duration":"Oct 2015 Dec 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2019","start_date":"Oct 2015","subtitle":"Zonda (formerly Hanley Wood)","title":"Director of Branded Events"},{"description":"Event Producer that strives to create a powerful user experience using stellar content and top notch logistical planning. • Direct planning, logistics and assessment throughout the event lifecycle for industry conferences, networking and client engagement events ranging from 100-person meetings to 55,000-person trade shows. • Ensure cohesion across content, sales, marketing and design for events to support attendee growth and reinforce brand alignment for flagship HW events, as well as client custom events.• Manage budgets of up to $2M per event to procure venues, speakers, vendors, supplies, lodging, entertainment and travel. • Integrate new software and technology into current processes for greater efficiency and productivity.","duration":"Jan 2013 Oct 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2015","start_date":"Jan 2013","subtitle":"Zonda (formerly Hanley Wood)","title":"Senior Event Producer"}],"url":"https://www.linkedin.com/company/zondahome"},{"company":"National Guard Bureau","company_id":"national-guard-bureau","location":"Arlington, VA","positions":[{"description":"Project manager specializing in event planning and protocol. Plan, execute and supervise all high-level events for the Chief, National Guard Bureau.• Events include multi-day conferences, dinners, meetings, and black-tie galas, and range from 150 - 2,700 attendees, with budgets of up to $2.5 million. • Manage venue selection, assembly of hotel room blocks, scheduling transportation for distinguished visitors, coordination with protocol offices on security details, and escorting foreign dignitaries. • Create and manage 5-20 solicitations and contracts for venues and services per year and oversee legal review of documents to meet government contracting standards.• Prepare status reports and deliver briefings on high-visibility events to the Chief, National Guard Bureau and senior executive staff.• Design nationally and internationally publicized conference and meeting banners/logos used for marketing our events to the intended audience.","duration":"Aug 2007 Jan 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2013","start_date":"Aug 2007","subtitle":"National Guard Bureau","title":"Executive Services - Events and Conference Management"}],"url":"https://www.linkedin.com/company/national-guard-bureau"}]', '["Stacey Soleil “Bryan was my key point person for a session I hosted at Inman Connect. What impresses me about Bryan is his keen sense of organization, eye for detail and his ability to identify exactly what is needed to harness success from an event. Whatever questions I had before/during/after the event, or whatever assets or elements I needed, Bryan was prompt in his response, professional in his delivery and always warm and accommodating along the way. He\'s a gem and will bring value to any organization that he partners with, no doubt. Thank you Bryan!”","Renee Funk “Bryan is a community builder, with outstanding leadership skills. Bryan has big vision organizational focus, and is generously focused on assisting those he works with growth and continued learning. ”"]']### Assistant: The agent's job is to plan and execute high-level events, while the user is reaching out to the agent because they need assistance in organizing and managing logistics for an upcoming conference.
### Human: Agent: ['Michael Schaeffer PMP, CSM', 'As a Director of Technology, I develop solutions for a wide range of challenges. I balancetechnology leadership with relationship management in order to find the most effectivemarketing solutions in incredibly competitive environments.Digital success is increasingly the lifeblood of today’s business and this directly translates to justhow successful the site experience is for visitors, clients, and customers. My passion is thesuccessful leadership of IT & marketing teams across multiple channels, designing, managing, anddelivering high-profit results.If you are a technology professional, I am highly approachable and welcome discussions aboutthe state of the art and problem-solving, or if the solution you need, involves offering an excitingopportunity to a proven director, experienced in working with large SaaS companies and leadingsite operation teams to implement omnichannel strategies for the fortune 1000.', 'Digital Loyalty Product Owner at Hard Rock International', 'Hard Rock International / Seminole Support Services', '[{"company":"Hard Rock International / Seminole Support Services","company_id":"hard-rock-cafe","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Hard Rock International / Seminole Support Services","title":"Digital Loyalty Product Owner"}],"url":"https://www.linkedin.com/company/hard-rock-cafe"},{"company":"The George Washington University","company_id":"george-washington-university","location":"Washington DC-Baltimore Area","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"The George Washington University","title":"The George Washington University School of Business - Advisory Council: Digital Marketing"}],"url":"https://www.linkedin.com/company/george-washington-university"},{"company":"BrightEdge","company_id":"brightedge","location":"","positions":[{"description":"BrightEdge transforms online content into tangible business results, increasing traffic, engagement, and revenue. BrightEdge\'s SEO platform is powered by a sophisticated AI and machine learning engine. It is the only enterprise SEO company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.BrightEdge\'s 1,700+ global customers include 57 of the Fortune 100 and brands, like Robert Half, Tommy Hilfiger, 3M, Adobe, Microsoft, VMWare, Macy’s, Marriott, Audi, and many, many more.","duration":"Apr 2019 Sep 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2020","start_date":"Apr 2019","subtitle":"BrightEdge","title":"Director Digital Technology Projects and Services"}],"url":"https://www.linkedin.com/company/brightedge"},{"company":"usablenet","company_id":"usablenet","location":"","positions":[{"description":"Usablenet is a global technology leader for mobile and multichannel customer engagement that works with 20% of the Fortune 1000. Usablenet’s transformative technology platform allows leading companies in all sectors to extend their brand to consumers across multiple channels, including mobile phones, mobile apps, tablets, Facebook, assistive interfaces, and in-store kiosks – with minimal impact to the client’s IT resources. Usablenet clients include Estée Lauder, FedEx, Marks & Spencer, Hilton, Sprint, Tesco, ASOS, British Airways, and others. Founded in 2000, Usablenet is a private company headquartered in New York City with offices in Italy and London.SpecialtiesMobile Web Optimization","duration":"Feb 2011 Mar 2019 8 years 2 months","duration_short":"8 years 2 months","end_date":"Mar 2019","start_date":"Feb 2011","subtitle":"usablenet","title":"Director of Project Management & Client Services"}],"url":"https://www.linkedin.com/company/usablenet"},{"company":"Solco Plumbing Supply","company_id":null,"location":"","positions":[{"description":"Update & Maintain Current Web SiteHandle all customer concerns in a positive and professional manner Track open orders and backorders Ensure all order entry is accurate and complete Route orders to Purchasing or Scheduling as needed Issue RGAs and follow-up with customer regarding outcome of returns Ensure all customer data is accurate and up-to-date Record customer data into the system used for tracking information Follow up on Quotes and assist in tracking the outcome of each quote","duration":"Sep 2004 Apr 2010 5 years 8 months","duration_short":"5 years 8 months","end_date":"Apr 2010","start_date":"Sep 2004","subtitle":"Solco Plumbing Supply","title":"Senior Project Manager"}],"url":""},{"company":"Enterprise Rent-A-Car","company_id":"enterprise-rent-a-car","location":"","positions":[{"description":"","duration":"Jun 2001 Feb 2004 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2004","start_date":"Jun 2001","subtitle":"Enterprise Rent-A-Car","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/enterprise-rent-a-car"}]', '["Jack Hobbs “Michael was a pleasure to work with during our stint together at BrightEdge. He excelled in his role; providing in-market customer success services for a number of our largest enterprise clients as part of a global service model. Michael is diligent and has the ability to form and manage great business relationships. He takes pride in having strong product knowledge and project management skills, which means that you can really trust him to execute and actually solve clients\' problems and deliver success. It would be great to work with him again in future!”","Howie Konopko “Michael Schaeffer is a truly exceptional digital executive. Through incredibly strong leadership, Michael is able to apply best practices across verticals, the latest trends in the landscape, 1st and 3rd party data, and cutting edge latest to meet and exceed business goals. Michael defines what it means to be an outstanding player coach, always bringing innovative \\"out of the box\\" creative ideas that lead to transformative outcomes. He posses an upbeat “can-do” attitude, facing challenges head on and breaking down outdated processes along the way. He takes organizations to the next level and is a pleasure to work with. I strongly recommend Michael for any C-level leadership positions. If looking to transform your organization, you can look no further than Michael to lead that change. ”"]'] User: ['Lori Kerrigan', '#Financial Health', 'Celebrating Your Retail Therapy', 'Big Lots Stores', '[{"company":"Big Lots Stores","company_id":"big-lots","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Mar 2020","subtitle":"Big Lots Stores","title":"Essential Worker"},{"description":"Strategic Implementation","duration":"Jun 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Big Lots Stores","title":"Retail Salesperson"},{"description":"","duration":"Oct 2018 Jun 2019 9 months","duration_short":"9 months","end_date":"Jun 2019","start_date":"Oct 2018","subtitle":"Big Lots Stores","title":"Retail Cashier"}],"url":"https://www.linkedin.com/company/big-lots"},{"company":"Unemployed Veteran","company_id":"unemployed-veteran","location":"Dunmore Pennsylvania","positions":[{"description":"","duration":"Jun 2018 Oct 2018 5 months","duration_short":"5 months","end_date":"Oct 2018","start_date":"Jun 2018","subtitle":"Unemployed Veteran","title":"Former Donor Data Integrity Specialist"}],"url":"https://www.linkedin.com/company/unemployed-veteran"},{"company":"Geisinger Commonwealth School of Medicine","company_id":"gcsom","location":null,"positions":[{"description":"I perform Accounts Receivable Clerk Job Duties:Posts customer payments by recording cash, checks, and credit card transactions.Posts revenues by verifying and entering transactions from lock box and local deposits.Updates receivables by totaling unpaid invoices.Maintains records by microfilming invoices, debits, and credits.Resolves valid or authorized deductions by entering adjusting entries.Resolves invalid or unauthorized deductions by following pending deductions procedures.Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.Protects organization\'s value by keeping information confidential.Updates job knowledge by participating in educational opportunities.Accomplishes accounting and organization mission by completing related results as needed.","duration":"2017 Jun 2018 1 year","duration_short":"1 year","end_date":"Jun 2018","start_date":"2017","subtitle":"Geisinger Commonwealth School of Medicine","title":"Donor Data Integrity Specialist"},{"description":"I’m responsible for the entry and maintenance of constituent records as well as the proper coding, recording and processing of charitable donations to the Geisinger Commonwealth School of Medicine including cash, stocks, and gifts-in-kind. I am also responsible for creating and updating biographical data for donors, prospects, corporations and foundations, as well as helping to maintain data integrity. In my position, I work closely with other Geisinger Commonwealth offices to ensure the timely recording of donor information. I have the proven ability to maintain strict confidentiality regarding constituent information and am able to work independently and as part of a team. I have significant aptitude and experience with computers and relational databases, including Microsoft Office products and Talisma.My Responsibilities•As appropriate, collect charitable donations received by Advancement, Staff Counsel, Student Accounts and other University departments; evaluate, sort and total all donations in order to create daily gift batches and process them in a timely and accurate fashion. Analyze gifts to determine appropriate campaigns, funds, and/or appeals for each gift to be processed.•As appropriate, run daily proof reports for each gift batch and complete deposit slips for daily entries.•Enter constituent data updates for all individuals and organizations, including address updates, constituent demographic information, and relationship links.•Responsible for creating new biographical entities in the database for individuals, organizations, and other entities as needed; research and analyze information to populate all appropriate biographical data fields where information is available.","duration":"May 2015 Sep 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2017","start_date":"May 2015","subtitle":"Geisinger Commonwealth School of Medicine","title":"Advancement Services Data Entry Clerk"},{"description":"Working under the direction of the Director of Marketing and the Director of Alumni I was tasked with orchestrating the first Alumni Outreach in LinkedIn! I’ve orchestrated an efficient and effective method that successfully created 843 LinkedIn invitations to the 499 TCMC MD and MBS Alumni; all the classes!","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Geisinger Commonwealth School of Medicine","title":"LinkedIn Alumni Outreach Coordinator"},{"description":"My responsibilities are:Under supervision, this position serves as the facility\'s main contact person while performing general clerical duties and assisting with projects.Serves as the initial contact for the Operations Department by:Greeting and directing visitors and clients, answering questions, distributing employment applications, maintaining visitor sign-in log, assigning visitor parking spaces, distributing guest badges/providing employees with temporary ID badges, and operating the multi-switchboard telephone.Assists in arranging onsite client visits in the Scranton facilities.Reports environmental concerns to Facilities, provides contractors with ID badges.Receives deliveries and distributes mail, ensures timely distribution of employee paychecks to supervisors.Assist in performing general clerical duties including:preparing meeting materials, updating monthly phone directory, scheduling, copying and faxing.Schedules conference rooms, assists in the distribution of company posters and performs other duties as assigned.* PC proficiency to include Microsoft Office Word, Excel and Outlook* Experience working in a Customer Service environment* Clear and concise verbal and written communication skills* Organizational skills including time-management and multi-tasking skills","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Geisinger Commonwealth School of Medicine","title":"Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/gcsom"},{"company":"Krayer Detective Agency","company_id":null,"location":"Scranton, PA","positions":[{"description":"Basic First Aid and AED/CPR qualified (Card Carrying!) till 10/6/2016! Just finished my 2014 training with Blood Borne Pathogens and HazMat R&I, too. Now I am fully trained as a Public Safety Officer at the Commonwealth Medical School in Scranton, PA! I walk at-least two city blocks and can operate snow removal equipment. I have a shiny, clean criminal State & FBI Background, Walsh act (Child line approved) and driving records. I have strong work ethics, the ability to work with children and adults in a public setting and work independently with little supervision. I am the only female selected applicant for Krayer\'s Detective Agency\'s TCMC position.","duration":"Oct 2014 May 2015 8 months","duration_short":"8 months","end_date":"May 2015","start_date":"Oct 2014","subtitle":"Krayer Detective Agency","title":"Public Safety Officer"}],"url":""},{"company":"NOSC Avoca","company_id":null,"location":"Avoca, Pennsylvania","positions":[{"description":"With over 15 years managing general military office environments which involved considerable computer work and data entry, my strong organizational skills made me The Go To Sailor! I lead the coordination mobilization of 10 teams for local funeral honors as well as forward deploying 300 Sailors around the world! With 100% accuracy I lead my teams with our Core Values of Honor, Courage and Commitment to get the mission done! The missions came fast, under pressure and with everyday heavy workloads! With my guidance, we provided excellent customer service to our fallen who paid the ultimate price with great respect and gratitude towards their loved ones. With my strong verbal and written communication skills I ensured my team prioritized our multiple projects in an energetic environment. We were the Tip of the Spear for Northeast PA!","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"NOSC Avoca","title":"Leading Petty Officer"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Avoca, Pennsylvania","positions":[{"description":"As the Executive Secretary I performed diversified administrative/clerical duties for the Chief Operating Officer/Executive Team. This included the handling of all scheduling, travel logistics, meeting preparations, meeting follow up and internal meeting representation. I have an Associates degree with two years experience supporting senior managers required with more than seven years experience supporting senior managers world-wide. I prioritize and communicate well, manage upwards, handle confidential information, multitask and handle multiple projects under tight deadlines. Among my personal attributes such as discretion, a high level of professionalism, strong attention to detail, organization, written and verbal communication skills are my ethos. I have an advanced knowledge of MS Office Suite applications including MS Word, Excel, PowerPoint and Outlook.My Experience with scheduling meeting arrangements, calendar maintenance, customer relations and travel arrangements were flawless. I have demonstrated strong organizational, interpersonal, communication skills and the ability to interact with all levels within an organization. I enjoy being able to work independently as well as within a team. I have basic accounting experience, too.","duration":"Dec 2011 Dec 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2013","start_date":"Dec 2011","subtitle":"US Navy","title":"Executive Secretary"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"Navy Operational Support Center Earle","company_id":null,"location":"Naval Weapons Station Colts Neck New Jersey","positions":[{"description":"Supervised three departments primarily using the Navy Standard Integrated Personnel System (NSIPS) (customized PeopleSoft web-based application used for field input for Navy pay and personnel information to update corporate databases and collects, passes, and reports timely, accurate data on Active and Reserve Navy members in the continental US, overseas, and aboard ship) and NSIPS Analytics (Business Objects XI reporting environment that includes NSIPS Web Ad Hoc, Navy Retention Monitoring System (NRMS), and Career Information Management System (CIMS) Analytics and a XMLWeb Services, the XML Data Reporting (XDR) system, that provides Navy customers with access to on-demand information from NSIPS). I analyzes business and technical processes related to the Navy*s personnel data, pay related information, career information, and other associated data to formulate the basis for modified business components relating to System Change Requests and Software Problem Reports and for new business components based on high level requirements provided in meetings/discussions with the customer, the US Sailor. Creates/updates Requirements Document containing detailed high level requirements used for development, design, and testing of new or existing components. Responsible for decomposing high level functional requirements and writing system, software, and technical requirements used for design, development, and testing. As a member of the Team, I am always able to work well with co-workers, developers, testers, and customers of NSIPS and NSIPS Analytics.","duration":"Oct 2007 Nov 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Nov 2011","start_date":"Oct 2007","subtitle":"Navy Operational Support Center Earle","title":"Personnel Officer/Manpower and Operations Department Head"}],"url":""},{"company":"USS Hayler","company_id":null,"location":"Homeport: Norfolk, VA (Decommissioned)","positions":[{"description":"Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there. Created and updated the central Personnel database called COMPASS, a Legacy Entrerprise Software, for 133 crew members that ensured timely processing of pay, advancement, recorded education/training and awards. I was honored to do this task to aid in the advancement of 90% of the eligible crew during my tenure there.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"USS Hayler","title":"Compass Computer Specialist"}],"url":""},{"company":"Drydock Waterford (ARD-5)","company_id":null,"location":"New London/Norwich, Connecticut Area","positions":[{"description":"Hydroblasted Submarines! Painted everything the appropriate color, sometimes...always Grey! Deck Department is similar to Maintenance and Facilities Management. Operated Pettibone Cranes to bring very expensive and highly classified materials onto/next to the Submarines. I performed all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring or anchor. I am able to identify functions of navigation and shipboard equipment; lowered, raised and launched lifesaving equipment; handled small boats; navigated by using several different types of compasses; kept records by degrees or points; know navigational aids, nautical rules of the road and the buoys of inland US waters; know the nomenclature of decks, superstructures and parts of the hull; knows the purpose and limitations of first aid and the first aid treatments for electrical shock, simple and compound fractures, heat exhaustion, heat stroke and burns. I am qualified as a swimmer first class. I know how to determine the classes of fire hoses and how to use carbon dioxide, dry chemical and water portable fire extinguishers; know the function of the typical fire main system, fixed carbon dioxide system, water washdown system and magazine sprinkling system. I know the difference between flooding and progressive flooding and the danger involved. I was the Leading Seaman for Deck Department due to my positive attitude and \\"can-do\\" spirit. American Counsel on Education awarded me 7 semester hours in the freshman college level on: Nautical Science (Navigation), Nautical Science (Seamanship) and Swimming.","duration":"Jun 1993 Feb 1995 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1995","start_date":"Jun 1993","subtitle":"Drydock Waterford (ARD-5)","title":"Seaman"}],"url":""},{"company":"Recruit Training Command","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too. Completed the course by demonstating knowledge of general military and Navy protocol, first aid, personal health, basic swimming, fire fighting, water survival skills and successfully met the prescribed standards for physical fitness. American Counsel on Education awarded me 1 semester hour in the freshman level :First Aid and Safety, Personal Fitness/Conditioning and Personal/Community Health. I volunteered for extra duty as the Laundry Petty Officer for 1000 Sailors, too.","duration":"Mar 1993 Jun 1993 4 months","duration_short":"4 months","end_date":"Jun 1993","start_date":"Mar 1993","subtitle":"Recruit Training Command","title":"Seaman"}],"url":""}]', '["Jamie C. Curcio “Lori is a great asset to have on your team.!”","Anthony Aaron Cernera “I have had the pleasure of working with Lori for nearly two years. She is kind, considerate and a joy to work with. I will always appreciate how thoughtful she is! ”"]']### Assistant: The agent's job is to develop technology solutions for a wide range of challenges, and today the user is reaching out to the agent because they need assistance in implementing omnichannel strategies for their retail business.
### Human: Agent: ['Jackie Van Norden', 'Dynamic professional with a variety of commercial experiences and demonstrated ability to continually grow contributions to achieve business results. I excel at relationship management both with customers and internal stakeholders. I possess both a strong ability to see the big picture along with detailed orientation to understand the path to successful execution.', 'Product Line Leader at Cargill', 'Cargill', '[{"company":"Cargill","company_id":"cargill","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"Lead chocolate, compound and specialty product line team and pricing for Cargill Cocoa and Chocolate North America","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Cargill","title":"Product Line Leader"},{"description":"I am leading a team of sales professionals in a complex, matrix organization. My main focus is on coaching and removing barrier to help my team exceed their sales growth goals.","duration":"Dec 2016 Feb 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Feb 2020","start_date":"Dec 2016","subtitle":"Cargill","title":"Sales Leader"},{"description":"Supervise a team who manages the distribution of 1.5M tons of products annually. Lead initiatives to improve efficiency, profitability, and customer experience.","duration":"Jul 2015 Dec 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2016","start_date":"Jul 2015","subtitle":"Cargill","title":"Planning Manager"},{"description":"• Manage product line that generated an average annual volumes of approximately 1 million tons and sales over $200 million dollars per year.• Lead the design, implementation, and ongoing execution of product line strategies. Including new product development, oversight of capital projects, identifying and managing relationships with toll suppliers, as well as identifying, evaluating, and recommending Mergers & Acquisition targets for Cargill Salt.• Lead cross -functional teams to complete product line strategies while utilizing marketing & innovation tools. • Marketing management & planning both for B2B & B2C channels, including agency management.","duration":"Sep 2011 Jun 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2015","start_date":"Sep 2011","subtitle":"Cargill","title":"Product Line Manager - Food Processing & Packaged Deicing"},{"description":"• Manage relationships with key strategic accounts for the salt business unit with annual revenues in excess of $13M. This includes contract negotiations, product & trend presentations, project leadership, and participation on enterprise customer teams.","duration":"Aug 2009 Oct 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2011","start_date":"Aug 2009","subtitle":"Cargill","title":"Strategic Account Manager"},{"description":"• Managed account relationships of customers and prospects in Northern Illinois with a variety of food, water, industrial and deicing accounts.• Developed opportunities for new products, and managed the project process working with our customers and internal technical resources.• Contributed over $10M in revenues to our business; including gains in new business of over $3M.","duration":"Dec 2005 Aug 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2009","start_date":"Dec 2005","subtitle":"Cargill","title":"Account Solution Manager"},{"description":"• Managed account base in Illinois, Wisconsin, Indiana & Kentucky• Attended trade shows for hardware and food industries• Inside sales coordinator for key retail accounts, backed up strategic account manager for customer inquiries and assisted with trade show planning & setup","duration":"Dec 2004 Dec 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2005","start_date":"Dec 2004","subtitle":"Cargill","title":"Account Representative"},{"description":"","duration":"Jan 2002 Dec 2004 3 years","duration_short":"3 years","end_date":"Dec 2004","start_date":"Jan 2002","subtitle":"Cargill","title":"Merchandise & Logistics Coordinator"}],"url":"https://www.linkedin.com/company/cargill"}]', '["“Jackie is a tenacious Product Manager and a tremendous asset to Cargill. She complements her \\"get-it-done\\" attitude with a pleasant disposition that makes her fun to be around.”","“Jackie is a great person to work with. We have worked together on projects and I can always trust that she will follow through on her commitments. Jackie is also detail oriented and has high expectations for the quality of work she produces. She is knowledgeable and has the ability to find good solutions to difficult problems. I highly recommend Jackie because she is a great asset to any team.”"]'] User: ['Melanie Miller', 'Full line broker and distributor of quality food ingredients to all sectors of the Industrial food manufacturing industry.', 'Executive Vice President, Julian W. Black & Son, Inc.', 'Julian W. Black & Son, Inc. Industrial Food Ingredients', '[{"company":"Julian W. Black & Son, Inc. Industrial Food Ingredients","company_id":null,"location":"Richmond Area, Virginia","positions":[{"description":"","duration":"Sep 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Sep 2009","subtitle":"Julian W. Black & Son, Inc. Industrial Food Ingredients","title":"Executive Vice President"}],"url":""},{"company":"Julian W. Black & Son, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1999 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Julian W. Black & Son, Inc.","title":"Territory Sales Manager"}],"url":""}]', '["jesse lewis “Melanie is thourogh and conscientious and truly understands the trade and her job...she is always a pleasure to work with.”","LinkedIn User “Melanie Stevens is very attention to detail and has provided my company with excellent services and products. I will continue to enjoy our partnership.”"]']### Assistant: The agent's job is to manage relationships with key strategic accounts for their company, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the industrial food manufacturing industry.
### Human: Agent: ['Ron Spingarn', 'My experience includes leading: * STATEWIDE health care coverage, quality, access and transparency programs and * LOCAL programs serving homeless persons, including survivors of the Camp fire centered in Paradise, California, and HIV/AIDS awareness, prevention, testing and risk-reduction counseling programs My skills include: * Capacity-Building * Program and System Design * Change Management * Community Outreach * Public Speaking and * Federal and State Legislation & Policy Analysis', 'Public Policy, Process & People', 'The Spingarn Group', '[{"company":"The Spingarn Group","company_id":null,"location":"","positions":[{"description":"Strategic, organizational and policy consulting, specialized in health care, social services and supportive housing programs that serve persons with complex needs Strategic, organizational and policy consulting, specialized in health care, social services and supportive housing programs that serve persons with complex needs","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"The Spingarn Group","title":"Chief Executive Officer"}],"url":""},{"company":"City of Sacramento Independent Redistricting Commission","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Dec 2020","subtitle":"City of Sacramento Independent Redistricting Commission","title":"Commissioner"}],"url":""},{"company":"Public Health Institute","company_id":"public-health-institute","location":"","positions":[{"description":"","duration":"Jan 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jan 2020","subtitle":"Public Health Institute","title":"Principal Investigator"}],"url":"https://www.linkedin.com/company/public-health-institute"},{"company":"Transform Health, Whole Person Care Project","company_id":null,"location":"","positions":[{"description":"Recommended policies and oversaw operations of the City of Sacramento’s Pathways to Health+Home program, a collaboration of organizations that reached, enrolled and housed 2,000 homeless persons. Recommended policies and oversaw operations of the City of Sacramento’s Pathways to Health+Home program, a collaboration of organizations that reached, enrolled and housed 2,000 homeless persons.","duration":"Jan 2020 Oct 2020 10 months","duration_short":"10 months","end_date":"Oct 2020","start_date":"Jan 2020","subtitle":"Transform Health, Whole Person Care Project","title":"Project Director"}],"url":""},{"company":"California Department of Managed Health Care","company_id":"cadmhc","location":"","positions":[{"description":"Led change management and business process redesign initiatives, including modernization of Customer Relations Management (CRM) system for tracking HMO consumer complaint cases Led change management and business process redesign initiatives, including modernization of Customer Relations Management (CRM) system for tracking HMO consumer complaint cases","duration":"Dec 2016 Sep 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2018","start_date":"Dec 2016","subtitle":"California Department of Managed Health Care","title":"Chief, Data Management"}],"url":"https://www.linkedin.com/company/cadmhc"},{"company":"Office of Statewide Health Planning and Development","company_id":"department-of-health-care-access-and-information","location":"Sacramento, California Area","positions":[{"description":"Advised the director and Governor’s administration about health care cost, quality and access transparency policies.Oversaw teams that collected data from thousands of hospitals, clinics and other health care facilities, conducted applied research, produced outcome and performance reports, and assisted researchers, journalists and others using OSHPD data.Served as lead to CA Health & Human Services Agency on Let\'s Get Healthy California, All Payer Claims Database (APCD), interdepartmental data-sharing and other initiatives.","duration":"Nov 2008 Dec 2016 8 years 2 months","duration_short":"8 years 2 months","end_date":"Dec 2016","start_date":"Nov 2008","subtitle":"Office of Statewide Health Planning and Development","title":"Deputy Director, Healthcare Information Division"}],"url":"https://www.linkedin.com/company/department-of-health-care-access-and-information"},{"company":"Managed Risk Medical Insurance Board","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"Served on Executive Team leading California’s Children\'s Health Insurance Program and high-risk pool for medically uninsurable persons.Liaison to federal and state legislative staff and officials, insurers, consumer advocates, journalists and other stakeholders.Oversaw and produced legislative analyses.Media liaison and public spokesperson. Served on Executive Team leading California’s Children\'s Health Insurance Program and high-risk pool for medically uninsurable persons.Liaison to federal and state legislative staff and officials, insurers, consumer advocates, journalists and other stakeholders.Oversaw and produced legislative analyses.Media liaison and public spokesperson.","duration":"Dec 2006 Nov 2008 2 years","duration_short":"2 years","end_date":"Nov 2008","start_date":"Dec 2006","subtitle":"Managed Risk Medical Insurance Board","title":"Deputy Director, Health Policy, Legislative and External Affairs"}],"url":""},{"company":"California State Senate","company_id":"california-state-senate","location":"Sacramento, California Area","positions":[{"description":"Drafted legislation on behalf of the Banking, Finance am& Insurance Committee Chair and represented her with stakeholders. Wrote legislative analyses. Researched and prepared briefing materials for hearings. Facilitated consensus among 17 legislatively-appointed Prescription Medication Errors Panel members who produced a report containing policy recommendations to improve patient safety. Drafted legislation on behalf of the Banking, Finance am& Insurance Committee Chair and represented her with stakeholders. Wrote legislative analyses. Researched and prepared briefing materials for hearings. Facilitated consensus among 17 legislatively-appointed Prescription Medication Errors Panel members who produced a report containing policy recommendations to improve patient safety.","duration":"Dec 2004 Dec 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Dec 2006","start_date":"Dec 2004","subtitle":"California State Senate","title":"Legislative Aide"}],"url":"https://www.linkedin.com/company/california-state-senate"},{"company":"California Department of Managed Health Care","company_id":"cadmhc","location":"Sacramento, California Area","positions":[{"description":"Wrote and edited legislative analyses. Backed-up Deputy Director for External Affairs as liaison to the Governor\'s Office, the legislature and stakeholders. Coordinated logistics for meetings of 22-member Advisory Committee. Conducted research and produced special projects on behalf of the Director and Chief Deputy Director Wrote and edited legislative analyses. Backed-up Deputy Director for External Affairs as liaison to the Governor\'s Office, the legislature and stakeholders. Coordinated logistics for meetings of 22-member Advisory Committee. Conducted research and produced special projects on behalf of the Director and Chief Deputy Director","duration":"Sep 2000 Jan 2005 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2005","start_date":"Sep 2000","subtitle":"California Department of Managed Health Care","title":"Legislative Coordinator (acting); Manager II; Associate Program Analyst"}],"url":"https://www.linkedin.com/company/cadmhc"},{"company":"California Performance Review","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"Served on a team selected by the Governor’s Office to identify, research and recommend policies to improve efficiency and effectiveness of health and human service programs Served on a team selected by the Governor’s Office to identify, research and recommend policies to improve efficiency and effectiveness of health and human service programs","duration":"Jan 2004 Jul 2004 7 months","duration_short":"7 months","end_date":"Jul 2004","start_date":"Jan 2004","subtitle":"California Performance Review","title":"Health & Human Services Team Member"}],"url":""},{"company":"American Indian Health & Services","company_id":null,"location":"Santa Barbara, California","positions":[{"description":"","duration":"Jul 1999 Jul 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2000","start_date":"Jul 1999","subtitle":"American Indian Health & Services","title":"Project Manager"}],"url":""},{"company":"University of California, Los Angeles","company_id":"ucla","location":"Greater Los Angeles Area","positions":[{"description":"Coauthored articles about developing effective services for high-risk youth, published in Drugs and Society journal (www.tandfonline.com/toc/wzds20/16/12#/doi/abs/10.1300/J023v16n01_06) and Journal of Behavioral Health Services and Research (www.springerlink.com/content/t1j1r430000182u3/).Assisted with production of a multimedia tool kit designed to train and assist social workers in providing emotional support and behavior change services to high-risk youth. Coauthored articles about developing effective services for high-risk youth, published in Drugs and Society journal (www.tandfonline.com/toc/wzds20/16/12#/doi/abs/10.1300/J023v16n01_06) and Journal of Behavioral Health Services and Research (www.springerlink.com/content/t1j1r430000182u3/).Assisted with production of a multimedia tool kit designed to train and assist social workers in providing emotional support and behavior change services to high-risk youth.","duration":"Jan 1998 Dec 1998 1 year","duration_short":"1 year","end_date":"Dec 1998","start_date":"Jan 1998","subtitle":"University of California, Los Angeles","title":"Project Director, Center for HIV Identification, Prevention and Treatment Services"}],"url":"https://www.linkedin.com/company/ucla"},{"company":"AIDS Care","company_id":null,"location":"Ventura, California","positions":[{"description":"Established, administered and evaluated behavior change programs that targeted at-risk populations and provided technical assistance to support The Salvation Army, El Concilio de Condado de Ventura, public schools and other organizations to reduce the risk of HIV/ AIDS and serve persons with HIV/AIDSHired, trained and managed staff and volunteers Secured program funds through writing successful grant proposals Established, administered and evaluated behavior change programs that targeted at-risk populations and provided technical assistance to support The Salvation Army, El Concilio de Condado de Ventura, public schools and other organizations to reduce the risk of HIV/ AIDS and serve persons with HIV/AIDSHired, trained and managed staff and volunteers Secured program funds through writing successful grant proposals","duration":"Jan 1996 Dec 1997 2 years","duration_short":"2 years","end_date":"Dec 1997","start_date":"Jan 1996","subtitle":"AIDS Care","title":"Director, Prevention Programs"}],"url":""},{"company":"Ventura County Health Care Agency","company_id":"vchca","location":"","positions":[{"description":"","duration":"Jan 1995 Dec 1995 1 year","duration_short":"1 year","end_date":"Dec 1995","start_date":"Jan 1995","subtitle":"Ventura County Health Care Agency","title":"HIV/AIDS Health Educator; Community Oureach Manager"}],"url":"https://www.linkedin.com/company/vchca"},{"company":"AED","company_id":"aed","location":"Washington, DC","positions":[{"description":"Assisted with production of a report to assist organizations in producing effective HIV/AIDS public awareness campaigns (funded by the World Health Organization)Conducted quantitative and qualitative research for a study about effective awareness and behavior change programs targeting at-risk youth (funded by the US Centers for Disease Control and Prevention) Assisted with production of a report to assist organizations in producing effective HIV/AIDS public awareness campaigns (funded by the World Health Organization)Conducted quantitative and qualitative research for a study about effective awareness and behavior change programs targeting at-risk youth (funded by the US Centers for Disease Control and Prevention)","duration":"1993 1994 1 year","duration_short":"1 year","end_date":"1994","start_date":"1993","subtitle":"AED","title":"Technical Writer / Researcher, Social Marketing and Behavioral Health Consultant"}],"url":"https://www.linkedin.com/company/aed"},{"company":"Boston AIDS Consortium at Harvard University School of Public Health","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Led a small team in collecting information from providers of health care services and products to develop a statewide information and referral database used by health care providers to improve care and access to care Led a small team in collecting information from providers of health care services and products to develop a statewide information and referral database used by health care providers to improve care and access to care","duration":"1991 1991 less than a year","duration_short":"less than a year","end_date":"1991","start_date":"1991","subtitle":"Boston AIDS Consortium at Harvard University School of Public Health","title":"Healthcare Information Database Administrator"}],"url":""},{"company":"Maricopa County, Department of Public Health","company_id":"maricopa-county","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"1989 1991 2 years","duration_short":"2 years","end_date":"1991","start_date":"1989","subtitle":"Maricopa County, Department of Public Health","title":"HIV/AIDS Health Educator"}],"url":"https://www.linkedin.com/company/maricopa-county"},{"company":"AIDS Action Committee","company_id":"aids-action-committee","location":"Greater Boston Area","positions":[{"description":"Wrote and produced a training video for a peer education program and materials that promoted the organizationAssisted with promoting and organizing fundraising events Wrote and produced a training video for a peer education program and materials that promoted the organizationAssisted with promoting and organizing fundraising events","duration":"1988 1990 2 years","duration_short":"2 years","end_date":"1990","start_date":"1988","subtitle":"AIDS Action Committee","title":"Communications and Development Consultant"}],"url":"https://www.linkedin.com/company/aids-action-committee"},{"company":"7 NEWS, WHDH-TV","company_id":"whdh-channel-7","location":"Greater Boston Area","positions":[{"description":"Coordinated editing of stories for live 6 pm and 11 pm news broadcasts Coordinated editing of stories for live 6 pm and 11 pm news broadcasts","duration":"1987 1988 1 year","duration_short":"1 year","end_date":"1988","start_date":"1987","subtitle":"7 NEWS, WHDH-TV","title":"Electronic News Gathering (ENG) Coordinator; Production Assistant"}],"url":"https://www.linkedin.com/company/whdh-channel-7"},{"company":"WCVB-TV","company_id":"wcvb-tv","location":"Greater Boston Area","positions":[{"description":"Coordinated editing of stories for live 6 pm and 11 pm news broadcasts.Conducted research, booked guests and wrote scripts for segments of Good Day, a daily talk-show. Produced public service announcements (PSAs), segments of CityLine, a weekly urban affairs program, and assisted on various special programs.Nominated for New England Emmy Award for producing PSAs about homelessness. Coordinated editing of stories for live 6 pm and 11 pm news broadcasts.Conducted research, booked guests and wrote scripts for segments of Good Day, a daily talk-show. Produced public service announcements (PSAs), segments of CityLine, a weekly urban affairs program, and assisted on various special programs.Nominated for New England Emmy Award for producing PSAs about homelessness.","duration":"Jan 1984 Jan 1986 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1986","start_date":"Jan 1984","subtitle":"WCVB-TV","title":"Electronic News Gathering (ENG) Coord., Segment Producer, Assistant Producer, Production Assistant"}],"url":"https://www.linkedin.com/company/wcvb-tv"}]', '["Amy Peterson, MPA “Ron spent many years as the Deputy Director of the Healthcare Information Division. It was a pleasure to work for him as a manager, and to help operationalize his vision. He is a person who cares about other people and employees. Thanks for all you do, Ron!”","Charles Bacchi “I have worked with Ron on various public policy issues over the years and I have always found him to professional, rational, and accessible. He is smart and able to find solutions to problems while balancing many competing voices. ”"]'] User: ['Craig Robinson', 'Extensive experience in all aspects Retail Lending Indirect Automoblie Lending, Direct, Home Equity, Business Banking including product development, marketing, sales, credit, risk, and operations.', 'Retired Retail Banking Professional', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"May 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"May 2016","subtitle":"Retired","title":"Retired Retail Banking Professional"}],"url":""},{"company":"TD Bank USA","company_id":"td","location":"","positions":[{"description":"","duration":"Sep 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Sep 2010","subtitle":"TD Bank USA","title":"Small Business Admin Group Manager"}],"url":"https://www.linkedin.com/company/td"},{"company":"Riverside National Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2001 Sep 2010 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2010","start_date":"Nov 2001","subtitle":"Riverside National Bank","title":"SVP-Director of Retail Underwriting"}],"url":""},{"company":"INB NB, NBD, First Chicago NBD, Bank One","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1978 Nov 2001 23 years 5 months","duration_short":"23 years 5 months","end_date":"Nov 2001","start_date":"Jul 1978","subtitle":"INB NB, NBD, First Chicago NBD, Bank One","title":"Vice President"}],"url":""},{"company":"INB NB","company_id":null,"location":"","positions":[{"description":"","duration":"1978 1991 13 years","duration_short":"13 years","end_date":"1991","start_date":"1978","subtitle":"INB NB","title":"Vice President"}],"url":""}]', '["Clark David Schultz “Craig\'s work ethic has served the bank well since he willingly devotes whatever effort and time is necessary to achieve strategic goals and objectives. He partners very well with other lending and support functions to meet deadlines. He has a proven ability to manage a large bank lending department well during difficult economic times while facing personnel resource challenges. His verbal, written and presentation skills are excellent. Those attributes plus his many years of experience would make him a valuable addition to the leadership team of any financial institution - and his amiable demeanor is an added plus! It was a pleasure working with Craig!”","Bradley (Brad) Hayes “Craig is a true professional with in-depth knowledge of all aspects of lending and an excellent manager. He always brings out the best in his employees and co-workers. He leads by example with a work ethic second to none. It was a privilege to learn from and work for Craig.”"]']### Assistant: The agent's job is to provide consulting services for health care programs, while today, the agent is reaching out to the user because they need assistance in developing and implementing a new retail lending product.
### Human: Agent: ['Trevor Hansen', 'Passionate about business, technology, economics, education, public speaking, sustainability, and mentoring tech startups. Builder at Amazon Web Services. Opinions expressed are my own.', 'Partner Strategic Projects at Amazon Web Services (AWS)', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Amazon Web Services (AWS)","title":"Sr. Partner Initiative Manager - Strategic Initiatives"},{"description":"","duration":"Dec 2017 Apr 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2020","start_date":"Dec 2017","subtitle":"Amazon Web Services (AWS)","title":"Sr. Partner Solutions Architect - VC Backed Startups"},{"description":"","duration":"Aug 2015 Dec 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2017","start_date":"Aug 2015","subtitle":"Amazon Web Services","title":"Sr. Cloud Support Engineer - DevOps & BigData"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"IT Lab","company_id":"it-lab","location":"Cape Town Area, South Africa","positions":[{"description":"","duration":"Mar 2014 Jul 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2015","start_date":"Mar 2014","subtitle":"IT Lab","title":"IT Support Engineer - SysAdmin, Citrix, VMware"}],"url":"https://www.linkedin.com/company/it-lab"},{"company":"Absolute Computer Solutions","company_id":"absolute-computer-solutions","location":"Cape Town Area, South Africa","positions":[{"description":"","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"Absolute Computer Solutions","title":"IT Consultant - SysAdmin, Solution Architecture"}],"url":"https://www.linkedin.com/company/absolute-computer-solutions"}]', '["Paul Humphries “I had the pleasure of working with Trevor for over a year at IT Lab. Trevor was extremely efficient in every task that he carried out that I was involved in which made my life just that much easier. I saw Trevor\'s skills and abilities grow over such a short period of time which is extremely rare. He was always looking for additional work to do in order to expand his knowledge in IT. It\'s a shame we no longer work together, but any future employee would be lucky to have Trevor on their team. ”","Dean Lombard “I\'ve had the pleasure of working alongside Trevor... His team player mind-set, ability to work with minimal supervision, enthusiastic approach to change and unwavering commitment to exceeding customer expectations is what makes him an excellent asset. I commend his outstanding level of service and professionalism.”"]'] User: ['Sara Bertelle', 'I am a results-driven and forward-thinking professional with an advanced understanding in resolving complex client issues in a timely manner and making sound business decisions. I am dedicated to maximizing customer retention and building lasting relationships through exceptional service and open communication. A collaborative professional with the ability to adapt to changing priorities while assisting compliance, finance, risk and business departments on issue resolution. I am also skilled in technology, cloud-based services, and global business escalation management.', 'Multi-faceted professional with expertise in customer relationship, compliance, and cross-functional team support.', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Ensure accuracy and maximize efficiency of billing adjustments by conducting in-depth analysis of incoming cases and facilitating open communication with key stakeholders. Utilize a strong attention to detail to successfully review requests and advocate for customers’ needs, which elevates satisfaction and earns trust.Continuously improve by researching current practices and collaborating with business teams to enhance AWS services and client education. Inform key decisions by evaluating trends and reporting critical metrics and data to leadership. Exhibit knowledge in cloud services, complex billing, and advanced case management with six-figure adjustments.Place great value on client feedback and relay insight to business and engineering teams.","duration":"Jul 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jul 2021","subtitle":"Amazon Web Services (AWS)","title":"Technical Support - Cloud Billing and Adjustments Specialist"},{"description":"Scheduled interviews and phone screens, working directly with applicants and liaising with hiring managers. Efficiently scheduled the post-interview debrief meetings and identified opportunities to improve candidate experiences.","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Amazon Web Services (AWS)","title":"Recruiting Coordinator"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"PPRO","company_id":"ppro","location":"Munich, Bavaria, Germany","positions":[{"description":"PPRO & CrossCard GmbHExhibited a relentless dedication to excellence and customer success by taking full ownership of customer issues from consultation to resolution. Oversaw B2B and B2C support. Advanced results by offering in-depth training and coaching to the B2C customer service team, highlighting the critical nature of exceptional service and compliance practices. Managed incoming renewal requests and facilitated the process while addressing any customer questions promptly and accurately.Aided the legal, compliance, and risk teams, alerting them to key data for the reloadable paycard business.Created chat knowledge base in English and Italian for self-service support platform, providing 24-hour customer service.Centralized focus on mitigation techniques and preventive efforts, avoiding additional customer escalations.Increased engagement by reviewing social media comments and relaying feedback for timely resolutions.Upheld strict confidentiality while managing sensitive information from legal and finance departments with discretion.","duration":"May 2018 May 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2020","start_date":"May 2018","subtitle":"PPRO","title":"Customer Service Manager"}],"url":"https://www.linkedin.com/company/ppro"},{"company":"Experteer","company_id":"experteer","location":"Munich Area, Germany","positions":[{"description":"Built a positive rapport and lasting partnerships with the B2C and B2B teams to inspire excellence in the areas of timely customer service and effective problem-solving. Integral in supporting complex daily operations, account management, and policy implementation. Consistently evaluated KPIs and other performance data to identify and resolve any gaps.Streamlined communication to maximize consistency across all lines and optimize client experiences. Built a positive rapport and lasting partnerships with the B2C and B2B teams to inspire excellence in the areas of timely customer service and effective problem-solving. Integral in supporting complex daily operations, account management, and policy implementation. Consistently evaluated KPIs and other performance data to identify and resolve any gaps.Streamlined communication to maximize consistency across all lines and optimize client experiences.","duration":"Jun 2012 Apr 2018 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2018","start_date":"Jun 2012","subtitle":"Experteer","title":"B2C & B2B Account Manager"}],"url":"https://www.linkedin.com/company/experteer"},{"company":"Kyrene Elementary School District","company_id":"kyrene-school-district","location":"Tempe, Arizona, United States","positions":[{"description":"","duration":"Apr 2005 Dec 2008 3 years 9 months","duration_short":"3 years 9 months","end_date":"Dec 2008","start_date":"Apr 2005","subtitle":"Kyrene Elementary School District","title":"Student Services Program Coordinator"}],"url":"https://www.linkedin.com/company/kyrene-school-district"},{"company":"Continental Promotion Group","company_id":"continental-promotion-group","location":"Scottsdale, Arizona, United States","positions":[{"description":"","duration":"Sep 2002 Dec 2004 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2004","start_date":"Sep 2002","subtitle":"Continental Promotion Group","title":"International Support Coordinator"}],"url":"https://www.linkedin.com/company/continental-promotion-group"},{"company":"VideoElettronica SpA","company_id":null,"location":"Treviso, Veneto, Italy","positions":[{"description":"","duration":"Jan 2000 Jul 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2001","start_date":"Jan 2000","subtitle":"VideoElettronica SpA","title":"Inside Sales Representative"}],"url":""}]', '["Ankit Mittal “I had a pleasure of working with Sara when I was building a new team for mobile application development at Amazon. Sara was playing an essential role of recruiting coordinator during the process. The thing which I most liked about her is her ability to get things done. There were numerous instances when there were last minute scheduling changes. Sara was very calm throughout, made sure any speed bump was smoothed over. She worked with various stakeholders to resolve the issues well within the time, finally leading to the best candidate experience. I would definitely recommend her. ”","Marianna Giromini “I had the pleasure to work with Sara and being trained by her. She is an amazing team-player, skilled, professional, collaborative, punctual, precise. She has great teaching and leading skills, with a deep background in Customer Service and Financial Services. Sara has been a role model both professionally and personally.”"]']### Assistant: The agent's job is to provide technical support for cloud billing and adjustments, while the user is reaching out to the agent because they need assistance with resolving complex client issues related to billing adjustments in a timely manner.
### Human: Agent: ['Alexis (Markovsky) Bierman', 'High energy recruiting professional with experience recruiting for Enterprise Software companies. Experience recruiting for Professional Services, Customer Success, Support Services and Enterprise Software Sales.', 'Lead Sales Recruiter - North Central, South Central, Mountain West and California Regions at Talkdesk', 'Talkdesk', '[{"company":"Talkdesk","company_id":"talkdesk","industry":"Software Development","location":null,"positions":[{"description":"Leading a Team of 5 Sales Recruiters across the USCovering : N. Central, Mountain West, California, S. Central and Regulated Industries","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Talkdesk","title":"Lead Sales Recruiter - N. Central, South Central, Mountain West and California Regions"},{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"Talkdesk","title":"Sr. Sales Recruiter"}],"url":"https://www.linkedin.com/company/talkdesk"},{"company":"Vlocity","company_id":"vlocity-inc","location":null,"positions":[{"description":"Recruiting Lead for Customer Success/Professional Services in North America, LATAM and Asia Pacific countries.Lead a team of 2 recruiters for Customer SuccessFull Cycle Recruiting: Sourcing to offerHiring of the following roles: Delivery Managers, Salesforce Technical Architects, Salesforce Solution Architects, UX Architects, UI Developers, Support Engineers, Vlocity Developers and Customer Success Directors","duration":"Oct 2019 Aug 2020 11 months","duration_short":"11 months","end_date":"Aug 2020","start_date":"Oct 2019","subtitle":"Vlocity","title":"Lead Recruiter"},{"description":"Full cycle recruiting within the Sales OrganizationSourcing and hiring of Enterprise level Account Executives","duration":"Jan 2019 Oct 2019 10 months","duration_short":"10 months","end_date":"Oct 2019","start_date":"Jan 2019","subtitle":"Vlocity","title":"Sales Recruiter- North America"}],"url":"https://www.linkedin.com/company/vlocity-inc"},{"company":"JDA Software","company_id":"jda-software","location":"Scottsdale, Arizona","positions":[{"description":"","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"JDA Software","title":"Lead Sales Recruiter"}],"url":"https://www.linkedin.com/company/jda-software"},{"company":"General Dynamics Mission Systems","company_id":"gdms","location":"Scottsdale, Arizona","positions":[{"description":"","duration":"Mar 2017 Dec 2017 10 months","duration_short":"10 months","end_date":"Dec 2017","start_date":"Mar 2017","subtitle":"General Dynamics Mission Systems","title":"Talent Team (Contract Position)"}],"url":"https://www.linkedin.com/company/gdms"},{"company":"Capital Lumber","company_id":"capital-lumber","location":"Phoenix, Arizona and Woodburn, Oregon","positions":[{"description":"• Established trusted partner and adviser with Branch Leadership, partnering to execute Human Resource Functions. • Complete full process of payroll on a bi-weekly basis.• Full Cycle Recruiting: Source, interview and hire top talent within the organization. Attend college career fairs and maintain company career site. Assist with all phases of the new hire process including creation of new on boarding format and forms.• Oversee full-cycle Performance Management Process to include: on boarding, goal setting, employee feedback and coaching. Guidance to managers on all performance management and on-boarding activity.• Provide guidance to leaders in the administration and interpretation of policies, assuring consistent administration throughout branches to include new hire processing, benefit support, recruitment and other key HR initiatives.• Ensure compliance with all federal and state employment laws, company policy and Standard Operating Procedures.• Facilitate trainings and other meaningful two-way communication between branches and Corporate HR.","duration":"Feb 2013 Dec 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2016","start_date":"Feb 2013","subtitle":"Capital Lumber","title":"Corporate Human Resources"}],"url":"https://www.linkedin.com/company/capital-lumber"}]', '["“Lexie is a rockstar, and I would recommend her without hesitation! I worked with her at Vlocity as she helped with our Digital hiring across the US + Canada. She was extremely efficient and effective, learning quickly what was required as we redefined the skillsets and individuals we were looking for, and her recommended candidates were consistently excellent. Each of our new hires mentioned specifically what a pleasure it was to work with Lexie. She is a treasure, and I hope we will work together again. ”","“Lexie is a standout, senior recruiter. As a hiring manager, I have had the pleasure of working with Lexie at Vlocity, in hyper-growth mode, for over a year, and she was my go-to recruiting partner. Lexie was able to cut through inbound applications as well as very effectively identify and recruit qualified talent that met my criteria - optimizing my team’s time to interview. Just as important, Lexi ensured candidates moved through the funnel promptly in the best interest of the candidate’s time and hiring experience. I would recommend Lexie for anyone in need of a top recruiter. ”"]'] User: ['Kristin Kelley', "Dedicated, accomplished and experienced sales professional in the Telecommunications industry. Skilled in selling and maintaining small to large corporate business communications systems, services and routine maintenance. Reputation for ethical business practices and transactions.Specialties: Business Telephone Systems Voice Mail & Automated Attendant Systems Voice & Data Cabling Customized On Hold Systems Dial Tone - Carrier Services - Digital T1 - PRI - MPLS - 800 #'s", "Telecommunications Consultant at Kelley's Inc", "Kelley's Inc", '[{"company":"Kelley\'s Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2010 - Present 11 years 5 months","duration_short":"11 years 5 months","end_date":"Present","start_date":"Apr 2010","subtitle":"Kelley\'s Inc","title":"Telecommunications Consulting"}],"url":""},{"company":"Black Box Network Services","company_id":"black-box","location":"","positions":[{"description":"","duration":"Feb 1998 Apr 2010 12 years 3 months","duration_short":"12 years 3 months","end_date":"Apr 2010","start_date":"Feb 1998","subtitle":"Black Box Network Services","title":"Account Representative"}],"url":"https://www.linkedin.com/company/black-box"},{"company":"B&C Telephone, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2010 12 years","duration_short":"12 years","end_date":"2010","start_date":"1998","subtitle":"B&C Telephone, Inc","title":"Communications Specialist"}],"url":""}]', '["Jocelyn Zamir “Kristin does an exceptional job managing the telecommunication needs of her clients. Whether she\'s consulting a small medical office or a national company with dozens of sites, she works tirelessly to make sure everything goes smoothly and her clients are thrilled with the end result. Ask her about her world-famous \\"cut sheet!\\" I\'ve never seen such detail and organization. If you\'re looking for someone to be the advocate for your company\'s voice and data services, Kristin is your girl! You will have an experienced and hard-working professional in your corner. I can also guarantee you\'ll have some good laughs along the way. She\'s a pleasure to work with!”","Robert Stewart “Of all the dealer\'s reps I worked with across the US, Kristin Kelley was the most instrumental in helping to get our company\'s Dealer Division up and running. Kristin was the number one salesperson in the US for our company for several years! Her company, B & C Telephone (later Black Box Network Services), served as a Dealer (VAR) for my company (Info-Chip Communications). Working from their offices in Kent, WA, Kristin consistanly out-sold all other sales people for other Info-Chip dealers. Her tenacity and perserverance was outstanding. What I particularly liked was that Kristin was not afraid to speak her mind and this often led to improvements in our services! Kristin delivered on everything she promised, and consistently demonstrated great work and great value to both my company and to our shared customers. If you are looking to work with someone with great integrity, you should contact Kristin right away. Highly recommended”"]']### Assistant: The agent's job is to recruit sales professionals for enterprise software companies, and today the user is reaching out to the agent because they need assistance in finding qualified candidates for their telecommunications consulting business.
### Human: Agent: ['Vanessa Gonzalez', 'I am an experienced Buyer with a demonstrated history of working in the fashion and accessory industry. Some of my key skills include: • Analyzing business and develop course of action• Creating strong business relationships with vendors• Work well with a wide range of personalities • Product Management- ability to manage product from developmental stage to delivery• Negotiation skills- ability to negotiate costs to better position products competitively at retail• Strong Organizational and Communication Skills• Ability to prioritize, delegate, and motivate • Proficient in: Microsoft Office (Word, Excel, PowerPoint), Island Pacific, JDA Allocation, Macola, NSB Connected Retailer, Query Designer, Artisan, and SLTS • Bilingual in English and Spanish', 'Associate Site Merchandiser at PVH Corp.', 'PVH Corp.', '[{"company":"PVH Corp.","company_id":"pvh","industry":"Retail Apparel and Fashion","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2021","subtitle":"PVH Corp.","title":"Associate Site Merchandiser"}],"url":"https://www.linkedin.com/company/pvh"},{"company":"PVH Corp.","company_id":"pvh","location":null,"positions":[{"description":"","duration":"May 2016 Aug 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2020","start_date":"May 2016","subtitle":"PVH Corp.","title":"Assistant Buyer - Women’s Accessories and Warner’s Intimates"},{"description":"","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"PVH Corp.","title":"Store Planner"}],"url":"https://www.linkedin.com/company/pvh"},{"company":"The Sarut Group","company_id":null,"location":null,"positions":[{"description":"","duration":"Jun 2012 Aug 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2014","start_date":"Jun 2012","subtitle":"The Sarut Group","title":"Purchasing Coordinator"},{"description":"","duration":"Aug 2011 Jun 2012 11 months","duration_short":"11 months","end_date":"Jun 2012","start_date":"Aug 2011","subtitle":"The Sarut Group","title":"Store Manager- Pylones-USA"}],"url":""},{"company":"Six Flags Great Adventure","company_id":"six-flags","location":null,"positions":[{"description":"","duration":"Aug 2008 Aug 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2011","start_date":"Aug 2008","subtitle":"Six Flags Great Adventure","title":"Retail In-Park Services Supervisor"},{"description":"","duration":"May 2001 Aug 2008 7 years 4 months","duration_short":"7 years 4 months","end_date":"Aug 2008","start_date":"May 2001","subtitle":"Six Flags","title":"Retail Department - Seasonal Senior Supervisor"}],"url":"https://www.linkedin.com/company/six-flags"}]', '["“Vanessa is a team player,detail oriented as well as creative. She is not afraid of hard work and goes the extra mile with everything she does. It was such a pleasure working with Vanessa at VH. She will be an incredible asset to any team. ”","“Vanessa is self motivated, organized with a great attention to detail and an eye for product. Vanessa\'s passion and drive along with the above qualities make her a perfect candidate for your company. She will be an asset to your team! Her positive attitude is infectious. ”"]'] User: ['Spiros Johnson', 'Custom Window Designer Designer/Decorator, Image Consultant, Fashion Stylist, Lifestyle coach Intensive retail management history as a District Manager and Regional Director.', 'Home, Garden, Office Designer/Decorator, Fashion Stylist at Self Employed', 'Self Employed', '[{"company":"Self Employed","company_id":null,"location":"Maryland and Washington DC Area","positions":[{"description":"","duration":"Oct 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"Self Employed","title":"Home, Garden, Office Designer/Decorator Fashion Stylist"}],"url":""},{"company":"The Childrens Place","company_id":"the-children%27s-place","location":null,"positions":[{"description":"","duration":"Aug 2007 Oct 2013 6 years 3 months","duration_short":"6 years 3 months","end_date":"Oct 2013","start_date":"Aug 2007","subtitle":"The Childrens Place","title":"District Manager"},{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"The Childrens Place","title":"District Manager/Acting Regional Director"}],"url":"https://www.linkedin.com/company/the-children%27s-place"},{"company":"Old Navy","company_id":"gap-inc.-old-navy","location":"","positions":[{"description":"","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"Old Navy","title":"District Manager"}],"url":"https://www.linkedin.com/company/gap-inc.-old-navy"},{"company":"Janeve Sport","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 1998 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 1998","start_date":"Jan 1995","subtitle":"Janeve Sport","title":"National Sales Manager"}],"url":""},{"company":"Liz Claiborne","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1995 4 years","duration_short":"4 years","end_date":"1995","start_date":"1991","subtitle":"Liz Claiborne","title":"Account Executive"}],"url":""}]', '["Jina Lee Dell “Spiros drives results, motivates and inspires, and knows the meaning of having integrity. He is a mentor to say the least. I just hope to have his fashion sense. That should say it all.”","Lauren Esveld “Spiros is a creative leader who enjoys being in stores with his team. Merchandising is definitely one of his strengths that he enjoyed sharing with his team. Spiros also has a passion for building relationships and is a great at developing that skill in others. Spiros has energy and it is contagious when he is in your presence. He was an integral part of my development from Store Manager to District Manager at Old Navy and continues to be a great friend and peer.”"]']### Assistant: The agent's job is to establish business relationships with potential clients, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in the fashion and home decor industry.
### Human: Agent: ['Rob Baker', 'Experienced professional with an MBA and experience in corporate strategy and customer conversion in the consumer technology space. Offer a unique mix of business acumen and technical skills. Experience spans 10 years of analytical reporting, internal cross-functional collaboration and consulting, automation, dashboarding, data modeling, Lean Six Sigma business excellence, metric development and data-driven presentations to support executive staff decisions and company investments.', 'Associate Product Manager, Data Analytics and Insights, IoT at Keurig Dr Pepper Inc.', 'Keurig Dr Pepper Inc.', '[{"company":"Keurig Dr Pepper Inc.","company_id":"keurig-dr-pepper-inc","industry":"Food and Beverage Services","location":"","positions":[{"description":"• Present insights to Vice President-level leadership to influence product decisions for $12B business.• Manage team of app and Power BI developers to fulfill prioritized stakeholder requirements. • Create and maintain feature usage, app reviews and connected reporting KPIs Power BI reports and dashboards.• Improve the customer journey by analyzing all customer touchpoints to Keurig.• Proactively monitor and fix connection issues related to brewer setup. • Present insights to Vice President-level leadership to influence product decisions for $12B business.• Manage team of app and Power BI developers to fulfill prioritized stakeholder requirements. • Create and maintain feature usage, app reviews and connected reporting KPIs Power BI reports and dashboards.• Improve the customer journey by analyzing all customer touchpoints to Keurig.• Proactively monitor and fix connection issues related to brewer setup.","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Keurig Dr Pepper Inc.","title":"Associate Product Manager, Data Analytics and Insights, IoT Strategy and Product Management"}],"url":"https://www.linkedin.com/company/keurig-dr-pepper-inc"},{"company":"Bose Corporation","company_id":"bose-corporation","location":null,"positions":[{"description":"• Analyzed online customer reviews, sales, app and product usage data in Corporate Strategy Insights.• Presented insights to director-level leadership to enable data-driven decisions across $4B business.• Identified high impact projects by consulting with the leaders of wearables and out loud product categories, product managers, strategists and AI & Data engineers.• Learned SQL to establish a data stream of app and product usage data to influence +$1M business partnerships with Spotify, Pandora, etc. • Developed a topic sentiment tagging process for customer reviews to standardize insights generation to multiple business analysts without degrading report quality.• Extracted 20+ dimensions of customer feedback from online reviews. Analyzed three pillars of customer reviews; issue identification, new topic discovery and topic sentiment analysis.• Worked with internal and external NLP and machine learning experts to assess their ability to analyze customer reviews. Decided on manual review analysis method to ensure the best accuracy.• Created Star Rating Impact metric which ascribed fault to topics negatively mentioned in 1 to 4-star customer reviews and tracked impact over time.• Predicted star ratings for future products to ensure 4.3 target rating will be achieved.• Selected as 1 of 5 participants in the pilot program for the Bose Gig Marketplace.• Lean Six Sigma Black Belt Certified.• Mentored team members as they worked on their Yellow Belt projects.","duration":"Dec 2018 Jul 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2020","start_date":"Dec 2018","subtitle":"Bose Corporation","title":"Insights Analyst, Corporate Strategy and Innovation"},{"description":"• Distributed over 5,000 global sales reports in 2018, an increase of 574% from five years prior, while maintaining +99% report accuracy using manual and automated methods.• Led monthly forecast review meetings with wholesale account managers. Analyzed sell in and sell through sales, promotions, supply, seasonality, forecast, quota, and prior year data.• Developed an inventory balancing tool which generated over $500,000 in revenue by identifying 100+ retail stores with high inventory of specific SKUs and instructing them to ship units to nearby stores with low inventory using an Excel model and VBA automated email distribution.• Reduced time to complete weekly report by 90% by identifying waste, gaining stakeholder acceptance and creating an automated Tableau dashboard using Lean Six Sigma Green Belt DMAIC.• Saved over 1,000 annual labor hours by creating an Excel template for the new forecast combinations process using Lean Six Sigma Yellow Belt PDCA.• Managed summer intern while maintaining +99% report accuracy. • Excel skills: V-Lookup, Pivot Tables, Index-Match, VBA, PowerPivot.• Primary contact for ad hoc sales requests for 100+ employees within Global Sales organization.","duration":"Jan 2014 Dec 2018 5 years","duration_short":"5 years","end_date":"Dec 2018","start_date":"Jan 2014","subtitle":"Bose Corporation","title":"Business Planning Analyst, Global Sales"}],"url":"https://www.linkedin.com/company/bose-corporation"},{"company":"Prudential Financial","company_id":"prudential-financial","location":null,"positions":[{"description":"• Analyzed tactical initiatives for U.S. portfolio worth $330B.• Developed monthly investment PowerPoint decks for Chief Investment Officer.• Coordinated business continuation plans and records retention policies for 40+ employees.","duration":"May 2013 Jan 2014 9 months","duration_short":"9 months","end_date":"Jan 2014","start_date":"May 2013","subtitle":"Prudential Financial","title":"Senior Financial Reporting Associate, Portfolio Management Modeling and Analytics"},{"description":"• Provided timely, accurate accounting and reporting information to Prudential’s clients.• Received promotion of responsibilities to reconcile two accounts which encompass over 93% of all securities lending activity and over $9 billion outstanding collateral in loan / repo activity.• Created efficiencies for monthly loan / repo balance report by automating information formatting• Partnered with Prudential of Ireland to design and implement Prudential Investment Management’s Procedure Database and coordinated the completion of 50+ procedures by 7 associates.• Tested Prudential’s new reconciliation system Accurate 2.14 and provided detailed analysis of system tests to Team Lead of Systems Analysis which fixed previously unknown bugs.• Regarded as a highly resourceful teammate, always providing guidance on complicated tasks, excel, accounting differences and reconciliation knowledge.","duration":"Jul 2011 May 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2013","start_date":"Jul 2011","subtitle":"Prudential Financial","title":"Accounting Associate, Securities Lending Financial Reporting"}],"url":"https://www.linkedin.com/company/prudential-financial"},{"company":"New York Central Mutual","company_id":"nycminsurance","location":"","positions":[{"description":"• Created a more efficient automobile renewal work flow, reducing annual costs by $483,635.• Analyzed database by policy term, payment type and credit score; broke down costs during an annual period and aided management by finding opportunities to save money.• Collaborated with team members to quickly learn the business of insurance. • Created a more efficient automobile renewal work flow, reducing annual costs by $483,635.• Analyzed database by policy term, payment type and credit score; broke down costs during an annual period and aided management by finding opportunities to save money.• Collaborated with team members to quickly learn the business of insurance.","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"New York Central Mutual","title":"Associate Analyst Intern, Business Planning and Analysis"}],"url":"https://www.linkedin.com/company/nycminsurance"}]', '["Heather Hallenbeck “Rob is a superstar analyst and anyone looking for top talent should absolutely hire him, he has a bright future ahead of him. He has been an integral part of our Strategy and Insights team building new capabilities for deep diving into product usage and customer review analysis to provide actionable insights to our businesses. He is passionate, inquisitive and incredibly diligent to ensure his projects deliver results through understanding the big picture while focusing on the details. ”","Dave Murray “I hired Rob to work at Bose in January 2014 and I was his manager for two and half years. During that time Rob was instrumental in developing new reporting functionality at Bose. He did this through critical thinking and maximizing the tools already at our disposal. This provided greater insight into our business at no additional cost to the company. He leveraged his knowledge of Excel, VBA, AFO, Power BI and Tableau to create user friendly business summaries. These reports contained detailed drill downs allowing a single report to service any customer from executive looking at business health to forecast analyst looking at weekly material trends by storefront. Rob is never one to shy away from a challenge and always delivers at the highest level. As a manager it’s a great comfort to be able to assign a project and know that it would be delivered with excellence. It allowed me to focus on other aspects of my job by not having to worry about performance or quality of his work. One of my favorite aspects of working with Rob was his ability to add a level of automation to the reports, this reduced human error and increased speed. His attention to detail also highlighted irregularities in the data and allowed for preemptive commentary to accompany the reports. Hiring Rob was one of the easiest professional decisions I’ve ever made in my 20 years at Bose. Whoever is reading this should capitalize on the opportunity to make Rob part of your organization. - David W. Murray Manager of Global Channel Support Bose Corporation David_Murray@Bose.com”"]'] User: ['Amy Stark', 'Management professional with background in IT service management and operations, consultative sales, business development, account management, Internet marketing and government relations.Specialties: IT service management and operations, business management, business development, sales, government relations, community relations, technology consulting, Internet marketing', 'General Manager at Tyler Technologies', 'Tyler Technologies', '[{"company":"Tyler Technologies","company_id":"tyler-technologies","industry":"Software Development","location":"Salem, Oregon, United States","positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Tyler Technologies","title":"General Manager, NIC Division"}],"url":"https://www.linkedin.com/company/tyler-technologies"},{"company":"NIC Inc.","company_id":"nic-inc","location":null,"positions":[{"description":"As General Manager of NIC Oregon, Amy is responsible for leading business operations and strategy as part of the public-private partnership with the State of Oregon. She oversees the company’s team of technology professionals and is responsible for ensuring quality outcomes for government partnerships.","duration":"Feb 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Feb 2019","subtitle":"NIC Inc.","title":"General Manager"},{"description":"Built by NIC, the nation\'s largest provider of digital government services, Gov2Go is a first-of-its-kind citizen-centric government services delivery platform that provides a seamless customer experience to users across state and local boundaries from any device. Gov2Go provides access to services across every level of government--from municipal to state to federal.","duration":"Jun 2016 Feb 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2019","start_date":"Jun 2016","subtitle":"NIC Inc.","title":"General Manager - Gov2Go"}],"url":"https://www.linkedin.com/company/nic-inc"},{"company":"NIC Inc.","company_id":"nic-inc","location":null,"positions":[{"description":"NIC is the leading provider of outsourced eGovernment portals. NIC applications and services are built through public/private partnerships with State and Federal government. NIC Inc. (NASDAQ: EGOV) helps governments deliver valuable information and services to constituents 24 hours a day and seven days a week.","duration":"Feb 2015 Jan 2016 1 year","duration_short":"1 year","end_date":"Jan 2016","start_date":"Feb 2015","subtitle":"NIC Inc.","title":"President & General Manager - Pennsylvania Interactive,LLC"},{"description":"","duration":"Aug 2013 Jan 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2015","start_date":"Aug 2013","subtitle":"NIC Inc.","title":"General Manager - Information Network of Arkansas"},{"description":"","duration":"Jan 2011 Aug 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2013","start_date":"Jan 2011","subtitle":"NIC Inc.","title":"Director of Portal Operations - Colorado Interactive, LLC"}],"url":"https://www.linkedin.com/company/nic-inc"},{"company":"UPS","company_id":"ups","location":"","positions":[{"description":"UPS Logistics Technologies, a division of UPS, provides industry leading transportation logistics software solutions to distribution and service companies. UPS-LT is a global company operating worldwide in fifty-four countries. UPS Logistics Technologies, a division of UPS, provides industry leading transportation logistics software solutions to distribution and service companies. UPS-LT is a global company operating worldwide in fifty-four countries.","duration":"Oct 2009 Jan 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2011","start_date":"Oct 2009","subtitle":"UPS","title":"UPS Logistics Technologies - Global Alliance Manager"}],"url":"https://www.linkedin.com/company/ups"},{"company":"Genesis Financial Solutions","company_id":null,"location":"","positions":[{"description":"Genesis is a boutique consumer financial services company that buys and services consumer receivables throughout the credit lifecycle and originates loans and credit cards in partnership with other companies and under its own brand(s). Genesis is a boutique consumer financial services company that buys and services consumer receivables throughout the credit lifecycle and originates loans and credit cards in partnership with other companies and under its own brand(s).","duration":"Mar 2006 Apr 2009 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2009","start_date":"Mar 2006","subtitle":"Genesis Financial Solutions","title":"Business Development Manager, Card Programs"}],"url":""},{"company":"NIC Inc.","company_id":"nic-inc","location":null,"positions":[{"description":"NIC is the leading provider of outsourced eGovernment portals. NIC applications and services are built through public/private partnerships with State and Federal government.","duration":"Aug 2001 Apr 2005 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2005","start_date":"Aug 2001","subtitle":"NIC Inc.","title":"General Manager - Utah Interactive, LLC"},{"description":"","duration":"Jan 2000 Aug 2001 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2001","start_date":"Jan 2000","subtitle":"NIC","title":"Director of Marketing - Utah Interactive, LLC"},{"description":"","duration":"Jul 1999 Jan 2000 7 months","duration_short":"7 months","end_date":"Jan 2000","start_date":"Jul 1999","subtitle":"NIC","title":"Account Manager - Utah Interactive, LLC"}],"url":"https://www.linkedin.com/company/nic-inc"}]', '["Al Sherwood “Amy was a marketing director and general manager for the state\'s portal during the six years we worked together. I oversaw the portal contract during most of this period. During our work together I found Amy to be both innovative and pragmatic. She was able to not only dream the big dreams but knew what could be realistically executed. She is both personable and dependable. This made her someone I could go to and I knew the job would get done. When issues came up and hurdles needed to be overcome I could always count on Amy to sort through a thicket of complexity and come up with a high quality solution. She was a trustworthy reliable partner and working with her was very rewarding.”","Sandra Brahn “Amy quickly learned a new business and drove the development of the BT process and partnership structure. She is results-oriented, fast-paced and creative. While at Genesis, she not only developed partnerships and processes, she also stepped into areas outside her immediate span to add value and offer insights. She sees the big picture and drives change.”"]']### Assistant: The agent's job is to manage business operations and strategy for a public-private partnership with the State of Oregon, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of IT service management and operations.
### Human: Agent: ['Mike Hujet', 'Over 17 years of software enterprise sales experience working with engineering, data/BI, application development teams, and partnering with various business units to help solve business problems.', 'Enterprise Account Executive', 'Lucid', '[{"company":"Lucid","company_id":"lucidsoftware","industry":"Software Development","location":"Seattle, Washington, United States","positions":[{"description":"Lucid Software offers two cloud-based visual productivity applications utilized in over 175 countries by more than 15 million users. Lucidchart is a visual productivity platform helping anyone understand and share ideas, information, and processes with clarity. Lucidpress is an intuitive design and brand management platform for creating on-brand content. Lucid Software offers two cloud-based visual productivity applications utilized in over 175 countries by more than 15 million users. Lucidchart is a visual productivity platform helping anyone understand and share ideas, information, and processes with clarity. Lucidpress is an intuitive design and brand management platform for creating on-brand content.","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Lucid","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/lucidsoftware"},{"company":"Serverless Inc.","company_id":"serverless","location":"San Francisco Bay Area","positions":[{"description":"Serverless Framework is the most widely adopted open source toolkit for building and deploying serverless applications.Framework Enterprise is our end-to-end development lifecycle platform that allows developers to innovate faster, DevOps and Security teams to easily implement security and governance, and helps organizations scale quickly while maintaining the health of all their serverless applications. Serverless Framework is the most widely adopted open source toolkit for building and deploying serverless applications.Framework Enterprise is our end-to-end development lifecycle platform that allows developers to innovate faster, DevOps and Security teams to easily implement security and governance, and helps organizations scale quickly while maintaining the health of all their serverless applications.","duration":"Jul 2019 Jul 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2020","start_date":"Jul 2019","subtitle":"Serverless Inc.","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/serverless"},{"company":"Tableau Software","company_id":"tableau-software","location":"Greater Seattle Area","positions":[{"description":"Tableau is business intelligence software that helps people see and understand data. Our products are transforming the way people use data to solve problems. We make analyzing data fast and easy, beautiful and useful. It’s software for anyone and everyone.Try it out for yourself by downloading the free trial at www.tableausoftware.com/trial. Tableau is business intelligence software that helps people see and understand data. Our products are transforming the way people use data to solve problems. We make analyzing data fast and easy, beautiful and useful. It’s software for anyone and everyone.Try it out for yourself by downloading the free trial at www.tableausoftware.com/trial.","duration":"Jun 2013 Jul 2019 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2019","start_date":"Jun 2013","subtitle":"Tableau Software","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/tableau-software"},{"company":"SmartFocus","company_id":"emailvision","location":"New York, NY","positions":[{"description":"SmartFocus is a global leader providing SaaS campaign management solutions for email, mobile and social marketing. With 20 countries, 700 employees and 4,500 clients, we are the fastest growing ESP in the world. SmartFocus is a global leader providing SaaS campaign management solutions for email, mobile and social marketing. With 20 countries, 700 employees and 4,500 clients, we are the fastest growing ESP in the world.","duration":"Dec 2012 Jun 2013 7 months","duration_short":"7 months","end_date":"Jun 2013","start_date":"Dec 2012","subtitle":"SmartFocus","title":"Sales Manager"}],"url":"https://www.linkedin.com/company/emailvision"},{"company":"WinMill Software","company_id":"winmill-software","location":"New York, NY","positions":[{"description":"Since 1994, WinMill Software has been delivering technology solutions with unparalleled service. From strategic management consulting to high-end application development, from designing and deploying broadband wireless solutions to securing applications and networks, we have helped thousands of clients use technology to gain strategic advantage over their competitors.WinMill supports the entire technology lifecycle, from strategic planning through analysis, design, development, quality assurance, implementation, post-production support, auditing and risk management. Our commitment to knowledge transfer maximizes our clients\' existing skills and dramatically lowers the cost of ownership.","duration":"May 2012 Dec 2012 8 months","duration_short":"8 months","end_date":"Dec 2012","start_date":"May 2012","subtitle":"WinMill Software","title":"Sales - District Manager"}],"url":"https://www.linkedin.com/company/winmill-software"},{"company":"PayScale, Inc.","company_id":"payscale","location":null,"positions":[{"description":"","duration":"Dec 2011 Apr 2012 5 months","duration_short":"5 months","end_date":"Apr 2012","start_date":"Dec 2011","subtitle":"PayScale, Inc.","title":"Sales Manager"},{"description":"PayScale is a market leader in global online compensation data. With the world\'s largest database of individual employee compensation profiles, PayScale provides an immediate and precise snapshot of the job market. Our patent-pending, real-time profiling system indexes custom employee attributes (such as industry-specific certifications) and specific job titles for every industry. Our secure, on-demand business solutions, PayScale MarketRate and PayScale Insight, provide employers with accurate, reliable compensation detail never before available.Launched in 2002 and headquartered in Seattle, Washington, PayScale owns the largest database of online employee salary data in the world. PayScale possesses a unique and diversified team, with areas of expertise including compensation, business, and statistics that brings an innovative and technical approach to online acquisition and analysis of job profiles and compensation data. PayScale named \\"Top 10 HR Products of the Year, 2006\\" by Human Resource Executive magazine.","duration":"Oct 2009 Apr 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2012","start_date":"Oct 2009","subtitle":"PayScale, Inc.","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/payscale"},{"company":"J.J. Keller & Associates","company_id":null,"location":"","positions":[{"description":"J. J. Keller is the trusted source for safety and regulatory complianceproducts and services that help you increase safety awareness, reduce risk, follow best practices, and stay current with changing regulations. J. J. Keller is the trusted source for safety and regulatory complianceproducts and services that help you increase safety awareness, reduce risk, follow best practices, and stay current with changing regulations.","duration":"Dec 2002 Oct 2009 6 years 11 months","duration_short":"6 years 11 months","end_date":"Oct 2009","start_date":"Dec 2002","subtitle":"J.J. Keller & Associates","title":"Account Executive"}],"url":""}]', '["Amy McGee “Mike was a highly motivated account executive at J.J. Keller & Associates that could be counted on to lead his team with excellent sales results month in and month out. Mike\'s ability to stay focused on multiple tasks as well as be accountable to his overall results was excellent.”","Eddy Lindenstein “Working with Mike was a pleasure. In addition to being one of the best salespeople at the company, Mike was always anxious to share his knowledge to make his peers better. Mike sees the bigger picture- by sharing what has made him successful with people on the sales team, it increases everyone\'s pursuit to achieve what he achieves. Any organization would be lucky to have Mike on their staff.”"]'] User: ['William Gunning', 'Highly experienced information technology publishing professional with experience as a configurator, developer and architect of business solutions and procedures. Specializing in Office 365 and SharePoint Collaboration toolset.', 'Technical Lead for Enterprise Tools at EOTSS', 'Executive Office of Technology Services and Security', '[{"company":"Executive Office of Technology Services and Security","company_id":"the-massachusetts-office-of-information-technology","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Executive Office of Technology Services and Security","title":"Technical Lead for Enterprise Tools"},{"description":"","duration":"Mar 2018 Oct 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2019","start_date":"Mar 2018","subtitle":"Executive Office of Technology Services and Security","title":"SharePoint Administrator"}],"url":"https://www.linkedin.com/company/the-massachusetts-office-of-information-technology"},{"company":"Executive Office of Education","company_id":null,"location":"Malden MA","positions":[{"description":"• Manage content migrations, upgrades of SharePoint 2010, 2013 and O365 Sites.• Setup and configured Windows and SQL Servers.• Expanded SharePoint product offerings such as Search Center, BCS, InfoPath and K2.• Setup and configured Office 365 Education Tenant.• Managed and negotiated with SharePoint 3rd party vendors to reduce overall cost of application ownership per head and year over year maintenance cost.","duration":"Jul 2012 Mar 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2018","start_date":"Jul 2012","subtitle":"Executive Office of Education","title":"SharePoint Administrator"}],"url":""},{"company":"The Children\'s Trust (MA)","company_id":"childrens-trust","location":"Bostn, MA","positions":[{"description":"• Setup and configured Windows and SQL Servers.• Installed, configured and documented Cognos deployment and security setup.• Setup and configured Google Apps for non-profit tenant.• Cognos report specification writing and editing.• Worked with vendor to setup and configure SharePoint.• Migrated websites and created custom Joomla plugins.","duration":"2007 Jul 2012 5 years","duration_short":"5 years","end_date":"Jul 2012","start_date":"2007","subtitle":"The Children\'s Trust (MA)","title":"Applications Systems Programmer"}],"url":"https://www.linkedin.com/company/childrens-trust"},{"company":"Massachussetts.com","company_id":null,"location":"Woburn, MA","positions":[{"description":"• Owned and operated a popular local business-to-business and consumer information websites.• Developed custom code for clients and CMS publishing systems.• Hosted web sites for clients and developed a web site design service using independent contractors. • Managed Class C TCP/IP and Firewall with redundant upstream gateways.","duration":"1998 2007 9 years","duration_short":"9 years","end_date":"2007","start_date":"1998","subtitle":"Massachussetts.com","title":"Owner"}],"url":""},{"company":"The Mishra Group","company_id":"the-mishra-group","location":"","positions":[{"description":"• Purchased, installed and configured IT Desktop publishing system.• Remotely managed Print and File Servers• Launch two newspapers and online e-publications.","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"The Mishra Group","title":"Production Manager / Consultant"}],"url":"https://www.linkedin.com/company/the-mishra-group"},{"company":"Boston Business Journal","company_id":"boston-business-journal","location":null,"positions":[{"description":"• Managed department and print manufacturing budgets from forecasting to cost analysis. • Responsible for production and management of weekly business publication pre-press department and staff.• Provided IT Technical, Pre-Press support and training for BBJ, BostonBusiness magazine and Mass High Tech publications.• Designed covers, advertisements, custom publications and feature sections.• Negotiated, purchased, installed and configured desktop publishing computer, network and systems, which resulted in time and cost savings over traditional layout and typesetting that increased in-house graphic and artistic capabilities.","duration":"1992 1998 6 years","duration_short":"6 years","end_date":"1998","start_date":"1992","subtitle":"Boston Business Journal","title":"Production Manager"},{"description":"• Designed templates and programed style codes.• Designed newspaper style codes and feature pages.• Trained end users on new system and business processes.• Converted department from Photoset to CompuGraphic MCS digital typesetting system.","duration":"1992 1992 less than a year","duration_short":"less than a year","end_date":"1992","start_date":"1992","subtitle":"Boston Business Journal","title":"Typesetting Supervisor"}],"url":"https://www.linkedin.com/company/boston-business-journal"}]', '["“Bill and I worked together at the Boston Business Journal. To his credit, Bill eagerly embraced new technology. Plus, he always kept a close eye on approaching deadlines.”","“I\'ve worked with Bill in two capacities - with him as my boss at the Boston Business Journal and as a partner in freelance projects. As a boss, Bill was patient, understanding and fair when it came to teaching and managing staff. His vast knowledge of technology, ease of teaching methods and willingness to try new things made working for him exciting and challenging at the same time. While working on freelance projects with Bill, he offered unsurpassed support and an ability to go above and beyond for clients. To this day, I not only consider Bill a friend, but a mentor as well.”"]']### Assistant: The agent's job is to provide enterprise software solutions, and today the user is reaching out to the agent because they need assistance with configuring and optimizing their Office 365 and SharePoint collaboration toolset.
### Human: Agent: ['Sabrina Burgi', 'Results driven customer operations executive with broad global customer relationship process and technology management experience with Fortune 500 as well as VC backed startups. Successful track record building scalable, revenue generating field teams and customer engagement centers of excellence for dynamic, fast growing organizations. Deep expertise in strategic design, development and deployment of customer operations technology stacks that enable revenue impacting goals. Leader with a successful track-record building and managing high performing cross-functional teams to understand and solve complex customer engagement initiatives. Seasoned executive in building winning online and offline customer journeys and leveraging business intelligence and VOC programs for continuous company wide customer centric improvement. Expertise in optimizing and integrating customer operations and technology stacks into organization information and process ecosystems. Deep experience launching new and re-engineering existing B2B and B2C customer and sales programs, processes and business initiatives from idea inception through prototype development and testing, to roll out.', 'Head Of Customer Experience at Noom Inc.', 'Noom Inc.', '[{"company":"Noom Inc.","company_id":"noom-inc","industry":"Wellness and Fitness Services","location":"New York City Metropolitan Area","positions":[{"description":"Strategic Customer Experience Operations leader focused on delivering great customer experiences that help motivate subscribers to lead healthier lives with customized health and wellness plans. Strategic Customer Experience Operations leader focused on delivering great customer experiences that help motivate subscribers to lead healthier lives with customized health and wellness plans.","duration":"Apr 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Noom Inc.","title":"Head Of Customer Experience"}],"url":"https://www.linkedin.com/company/noom-inc"},{"company":"SoClean Inc.","company_id":"socleanusa","location":"Greater New York City Area","positions":[{"description":"Customer engagement executive dedicated to driving exceptional customer experiences to inspire a healthier lifestyle by delivering high quality, personalized relationships for buyers of SoClean\'s health and wellness products and services. Customer engagement executive dedicated to driving exceptional customer experiences to inspire a healthier lifestyle by delivering high quality, personalized relationships for buyers of SoClean\'s health and wellness products and services.","duration":"Apr 2018 Apr 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2020","start_date":"Apr 2018","subtitle":"SoClean Inc.","title":"Vice President, International Direct Sales & Customer Operations"}],"url":"https://www.linkedin.com/company/socleanusa"},{"company":"Shutterstock","company_id":"shutterstock","location":"New York, NY","positions":[{"description":"Global customer experience leader driving profitable customer value through personalized and strategic engagements for buyers and sellers of digital stock photography, video and music.Customer Care and operations strategist continually improving customer satisfaction throughout the organization.Change management champion to continually drive customer value while improving efficiency.Partnering with service delivery providers and service technologies to optimize the customer journey.Develop Customer Care advocacy programs that sharpen service and selling skills and deliver great customer solutions.","duration":"Apr 2013 Apr 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2018","start_date":"Apr 2013","subtitle":"Shutterstock","title":"Vice President, Global Customer Care and Operations"}],"url":"https://www.linkedin.com/company/shutterstock"},{"company":"Flat World Knowledge, Inc.","company_id":"flatworldtextbooks","location":"Irvington, NY","positions":[{"description":"Developed operations strategy for fast growing companyManaged Customer Service in-house and outsourced support centers to deliver great customer experiences for college faculty and studentsOversaw Digital Publishing team responsible for producing digital formats, managing xml conversion vendors and delivering digital assets to third party partners such as printing supplier, digital bookstores, institutional customers and other content suppliers.Guided Business Process staff in Salesforce.com implementation and data integration efforts to support business intelligence development strategy","duration":"Mar 2010 Mar 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2013","start_date":"Mar 2010","subtitle":"Flat World Knowledge, Inc.","title":"Vice President of Operations"}],"url":"https://www.linkedin.com/company/flatworldtextbooks"},{"company":"Snackable Media","company_id":"snackable-media","location":"New York, NY","positions":[{"description":"Drive customer service improvements in a fast paced environment and an internationally expanding companyManaged offshore call center vendorsDeveloped agent training strategy to reduce average talk times and supervisor escalations, improve first call resolution and overall customer satisfactionRevamped call flows to minimize average handle times and maximize serviceCoordinated request for proposal process to expand supplier network Drive customer service improvements in a fast paced environment and an internationally expanding companyManaged offshore call center vendorsDeveloped agent training strategy to reduce average talk times and supervisor escalations, improve first call resolution and overall customer satisfactionRevamped call flows to minimize average handle times and maximize serviceCoordinated request for proposal process to expand supplier network","duration":"Apr 2009 Mar 2010 1 year","duration_short":"1 year","end_date":"Mar 2010","start_date":"Apr 2009","subtitle":"Snackable Media","title":"Director, Customer Service and Fulfillment Operations"}],"url":"https://www.linkedin.com/company/snackable-media"},{"company":"Time Warner Inc.","company_id":"warnermedia","location":"Pleasantville, NY","positions":[{"description":"Directed Field Account Management, Customer Care and Operations teams supporting 5,000 accounts and over 1 million customers.Drove revenue increases through the implementation of a customer satisfaction accountability program Launched strategic plan and execution to drive significant cost savings initiative through architecting new customer support operations Directed Field Account Management, Customer Care and Operations teams supporting 5,000 accounts and over 1 million customers.Drove revenue increases through the implementation of a customer satisfaction accountability program Launched strategic plan and execution to drive significant cost savings initiative through architecting new customer support operations","duration":"Sep 2005 Nov 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2008","start_date":"Sep 2005","subtitle":"Time Warner Inc.","title":"Director, QSP Customer Service and Operations"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Reader\'s Digest","company_id":"reader%27s-digest","location":"","positions":[{"description":"Developed and executed the global expansion strategy of commercial fundraising business in the United Kingdom.Developed a start-up strategy and financial model, and co-managed the financial investment.Launched business infrastructure in the UK and staffed sales and customer support teams. Developed and executed the global expansion strategy of commercial fundraising business in the United Kingdom.Developed a start-up strategy and financial model, and co-managed the financial investment.Launched business infrastructure in the UK and staffed sales and customer support teams.","duration":"Jul 2001 Sep 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 2005","start_date":"Jul 2001","subtitle":"Reader\'s Digest","title":"Business Manager"}],"url":"https://www.linkedin.com/company/reader%27s-digest"}]', '["Christine Souza “I am grateful to have had the opportunity to work with Sabrina as part of her operations team at Shutterstock. Sabrina is an talented leader who can visualize the big picture, while strategizing the small steps needed to achieve it. She is able to identify the best possible outcome for both the customer and the company. I gained a great deal of knowledge under her tutelage, especially how to implement changes and execute projects quickly and effectively. She is an amazing leader and business partner, who is respected and admired by all who have the privilege of working with her. ”","Phyllis G. Shaw “I had the pleasure of reporting to Sabrina when I joined Shutterstock. She has a great gift for balancing business needs while caring and motivating her team to deliver results. Through collaboration as well as persistence, Sabrina succeeded in building an awesome global customer sales and service team and I was glad to be part of it. I hope our paths cross again in the not too distant future!”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to drive exceptional customer experiences in the health and wellness industry, and today the user is reaching out to the agent because they need assistance with grant and program compliance in a government administration role.
### Human: Agent: ['Victor Urbina', "I'm an entrepreneur, business owner and financial copywriter. I write COMPLIANT words that make retirement dreams come true.", 'Financial Copywriter at Self Employed', 'Self Employed', '[{"company":"Self Employed","company_id":"indpendent-contractor","location":"","positions":[{"description":"Like my description says, I write COMPLIANT words that help retirement dreams come true. Like my description says, I write COMPLIANT words that help retirement dreams come true.","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Self Employed","title":"Financial Copywriter"}],"url":"https://www.linkedin.com/company/indpendent-contractor"},{"company":"DAUR Co LLC","company_id":null,"location":"El Paso, Texas, United States","positions":[{"description":"We invest in companies & entrepreneurs to help them grow as quickly as possible.Invertimos en empresas y emprendedores para ayudarles crecer lo más rápido posible. We invest in companies & entrepreneurs to help them grow as quickly as possible.Invertimos en empresas y emprendedores para ayudarles crecer lo más rápido posible.","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"DAUR Co LLC","title":"CEO/Founder"}],"url":""},{"company":"Optimum Life Labs","company_id":null,"location":"United States","positions":[{"description":"Optimum Life Labs develops and markets all-natural nutraceuticals and healthy lifestyle products for baby boomers who want to live a life in full equilibrium and slow the aging process without having to depend on toxic chemical compounds or prescription drugs that do more harm than good.Our company is built on the idea of having a mind like a parachute... it works best when it\'s open. Optimum Life Labs develops and markets all-natural nutraceuticals and healthy lifestyle products for baby boomers who want to live a life in full equilibrium and slow the aging process without having to depend on toxic chemical compounds or prescription drugs that do more harm than good.Our company is built on the idea of having a mind like a parachute... it works best when it\'s open.","duration":"Oct 2016 Jan 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2020","start_date":"Oct 2016","subtitle":"Optimum Life Labs","title":"CEO & Founder"}],"url":""}]', '["Rick Cormier “Victor and his crew handle whatever job you hand them in a Courteous, Professional, and Timely manner. I have ordered Magnetic Car Signs, Table Advertisement, Business Cards, Mailers,... They have always treated me like my order was the most important. I recommend Victor and his crew to anyone that needs business printing.”","Gracie Olivas “Victor and his team are great people to work with- he makes sure to get you what you want and is very precise on delivery and working with your budget. Kudos to The UPS Store #0497!!!!”"]'] User: ['Daniel DeLoss', "Senior Executive with sales, marketing, product and personnel management experience. I have worked with many of the Big Box (Walmart, BJ's), OEM's (Honda, GM, Chrysler ect.), Large Tire, along with major parts and distribution companies. I have many years in management of company employees and independent sales representatives.", 'Retired', 'Gahanna Ohio', '[{"company":"Gahanna Ohio","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Gahanna Ohio","title":"Retired"}],"url":""},{"company":"Medina City Schools","company_id":null,"location":"Medina, OH","positions":[{"description":"Volunteering in the Elementary Schools in classrooms as needed Volunteering in the Elementary Schools in classrooms as needed","duration":"Sep 2013 Jul 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2015","start_date":"Sep 2013","subtitle":"Medina City Schools","title":"Volunteer"}],"url":""},{"company":"Corghi USA","company_id":null,"location":"","positions":[{"description":"Assisted in the opening of Corghi USA in 2009 from ground up. Strategic Consulting, including business plan & sales strategy development. Consisted of organizing Sales representation within the United States and establishing customer base that includes OEM\'s, Warehouse Distributors and assisting with the service network. Setting and managing sales goals along with incentive programs for end users and distributor sales force. Assisted in the opening of Corghi USA in 2009 from ground up. Strategic Consulting, including business plan & sales strategy development. Consisted of organizing Sales representation within the United States and establishing customer base that includes OEM\'s, Warehouse Distributors and assisting with the service network. Setting and managing sales goals along with incentive programs for end users and distributor sales force.","duration":"Apr 2009 Nov 2011 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2011","start_date":"Apr 2009","subtitle":"Corghi USA","title":"National Account Sales Manager"}],"url":""},{"company":"McCourt Industries","company_id":null,"location":"","positions":[{"description":"Coordinated sales team of 50 employees to achieve goals with incentives, training, and promotions. Managed and assisted the team of 60 plus independent sales representatives across the country. Participated in product research and development with OE supplier. Coordinated sales team of 50 employees to achieve goals with incentives, training, and promotions. Managed and assisted the team of 60 plus independent sales representatives across the country. Participated in product research and development with OE supplier.","duration":"Apr 2004 Mar 2009 5 years","duration_short":"5 years","end_date":"Mar 2009","start_date":"Apr 2004","subtitle":"McCourt Industries","title":"Director Sales and Marketing/National Sales Manager"}],"url":""},{"company":"Hennessy Industries","company_id":"hennessy-industries","location":"","positions":[{"description":"Managed and coordinated daily sales and training activities with key account management and their sales organization. I wrote, designed and produced monthly, quarterly and yearly incentive programs for the accounts. Prior to the KAM position I was the DM for a 6 state region in the upper Midwest. This consisted of managing all national and regional accounts within the boundaries of ND Managed and coordinated daily sales and training activities with key account management and their sales organization. I wrote, designed and produced monthly, quarterly and yearly incentive programs for the accounts. Prior to the KAM position I was the DM for a 6 state region in the upper Midwest. This consisted of managing all national and regional accounts within the boundaries of ND","duration":"Jul 1984 Mar 2004 19 years 9 months","duration_short":"19 years 9 months","end_date":"Mar 2004","start_date":"Jul 1984","subtitle":"Hennessy Industries","title":"Key Account Manager/District Account Manager"}],"url":"https://www.linkedin.com/company/hennessy-industries"}]', '["Ronald Newton “Dan was a terrific Key Account Manager who always kept a great balance for our company and helping grow his accounts in a manner which they would support. He handled the relationships very well at he customer level while getting the support of our entire sales force for his accounts, which were critical for Hennessy\'s growth and profitability”","Michael Koren “Daniel was strong leader and always put our team in a position to succeed with his Key Accounts. Daniel always showed the ability to manage through any and all issues while keeping his integrity and proffessionalism at all times. It was a pleasure working with him.”"]']### Assistant: The agent's job is to provide financial copywriting services. Today, the user is reaching out to the agent because they need assistance with creating persuasive sales materials for their retirement planning company.
### Human: Agent: ['C. Kelly Wright', 'Specialties: Almost like a carnival trick I am an amazing Quick Study Artist. I am an artist who is passionate about New Play Development. The woman of a thousand looks.', 'ACTRESS, SINGER, DANCER AEA/SAG at Independent Entertainment Professional', 'Harlem Late Night Jazz', '[{"company":"Harlem Late Night Jazz","company_id":"harlem-late-night-jazz","industry":"Entertainment Providers","location":"New York, NY, United States","positions":[{"description":"Non-profit 501(c)3 organization charged with keeping the music alive in Harlem...it\'s Mecca, where it belongs. Non-profit 501(c)3 organization charged with keeping the music alive in Harlem...it\'s Mecca, where it belongs.","duration":"Aug 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Harlem Late Night Jazz","title":"Board Of Directors"}],"url":"https://www.linkedin.com/company/harlem-late-night-jazz"},{"company":"C. K.\'s Closet","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2011 - Present 10 years 8 months","duration_short":"10 years 8 months","end_date":"Present","start_date":"Sep 2011","subtitle":"C. K.\'s Closet","title":"Curator"}],"url":""},{"company":"AEA","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1994 - Present 28 years 3 months","duration_short":"28 years 3 months","end_date":"Present","start_date":"Feb 1994","subtitle":"AEA","title":"Actress"}],"url":""},{"company":"Independent Contractor","company_id":null,"location":"","positions":[{"description":"Actress, Singer, Dancer2008 Bay Area Theatre Critics Circle Double NomineeBest Actress (Musical) Caroline, or ChangeBest Supporting Actress (Drama) Radio Golf Actress, Singer, Dancer2008 Bay Area Theatre Critics Circle Double NomineeBest Actress (Musical) Caroline, or ChangeBest Supporting Actress (Drama) Radio Golf","duration":"1984 - Present 38 years","duration_short":"38 years","end_date":"Present","start_date":"1984","subtitle":"Independent Contractor","title":"ACTRESS, SINGER, DANCER AEA/SAG"}],"url":""}]', '["Peggy Ann Blow “C Kelly is a top notch performer who delivers the goods with consistency!”","Darlene Miyakawa “I adore working with C. Kelly. She\'s amazingly talented as a triple threat. Her ability to learn quickly, read music, and hear what the director is asking her to do without balking is a huge plus. She\'s fun to be around, always professional, and is able to balance her work with her family. I\'ve never met anyone who has worked with her say that they\'d never do so again. We went through a lot at Theatreworks from her getting food poisoning before a show to twisting her knee during a show - she still was determined to go on even though we on stage management wanted her to take it easy. She handled the pain, stayed focus, and the cast adjusted for her because she is C. Kelly with a powerful voice, passion for creating art, and has such positive energy that she pushes her coworkers to do their best. I\'d work with her anytime that I\'m able to.”"]'] User: ['John Vogel', 'Results-driven entrepreneur specializing in creative marketing, product development, branding, and strategic partnerships.', 'Consultant: Media, Production, Business Development', 'John Vogel, consultant', '[{"company":"John Vogel, consultant","company_id":null,"location":"New York, New York, United States","positions":[{"description":"consulting in marketing, content production, business development, partnerships, and related areas consulting in marketing, content production, business development, partnerships, and related areas","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"John Vogel, consultant","title":"Consultant"}],"url":""},{"company":"Eltman Law","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Direct marketing staff & operations for 4 Incubated Startups & Innovation Projects.Led a full re-branding of the firm as it changed its name, product, logo and clientele.Cold called a $400 million dollar servicing agreement with a Fortune 500 bank. Direct marketing staff & operations for 4 Incubated Startups & Innovation Projects.Led a full re-branding of the firm as it changed its name, product, logo and clientele.Cold called a $400 million dollar servicing agreement with a Fortune 500 bank.","duration":"Mar 2015 Jul 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2017","start_date":"Mar 2015","subtitle":"Eltman Law","title":"Marketing Director"}],"url":""},{"company":"Lien Resolve","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2016 Jul 2016 7 months","duration_short":"7 months","end_date":"Jul 2016","start_date":"Jan 2016","subtitle":"Lien Resolve","title":"Project Manager"}],"url":""},{"company":"Lexient Solutions","company_id":"lexient-solutions","location":"Greater New York City Area","positions":[{"description":"Research, strategize, and execute marketing plans to drive business from new market segments. Research, strategize, and execute marketing plans to drive business from new market segments.","duration":"Mar 2015 Mar 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2016","start_date":"Mar 2015","subtitle":"Lexient Solutions","title":"Marketing Head"}],"url":"https://www.linkedin.com/company/lexient-solutions"},{"company":"LogicShark Consulting","company_id":null,"location":"New York, NY","positions":[{"description":"Administrator of an E-Commerce store.Managed a Google Product Listing Ads campaign that tripled Enterprise Software sales. Administrator of an E-Commerce store.Managed a Google Product Listing Ads campaign that tripled Enterprise Software sales.","duration":"Mar 2013 Dec 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2014","start_date":"Mar 2013","subtitle":"LogicShark Consulting","title":"E-Commerce Specialist"}],"url":""},{"company":"Plaza Auto Mall","company_id":"plaza-auto-mall","location":"Brooklyn, NY","positions":[{"description":"Raised Used Car SEM sales from from 2% to 11%.Managed staff of four content creators. Raised Used Car SEM sales from from 2% to 11%.Managed staff of four content creators.","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Plaza Auto Mall","title":"E-Commerce Manager"}],"url":"https://www.linkedin.com/company/plaza-auto-mall"},{"company":"Foxx Creative","company_id":null,"location":"","positions":[{"description":"Lead copywriter and project manager for a private E-Commerce firm Lead copywriter and project manager for a private E-Commerce firm","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Foxx Creative","title":"Senior Sales Copy Writer"}],"url":""},{"company":"Altare Publishing","company_id":null,"location":"","positions":[{"description":"Contributed sales copy for e-mail campaigns, A/B tests, AdWords campaigns, affiliate marketing campaigns, white papers, and product launches. Contributed sales copy for e-mail campaigns, A/B tests, AdWords campaigns, affiliate marketing campaigns, white papers, and product launches.","duration":"Aug 2010 May 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2012","start_date":"Aug 2010","subtitle":"Altare Publishing","title":"Sales Copy Writer"}],"url":""}]', '["Victor Alarcon “John and I have worked together on several large projects for his company. John\'s primary role was to project manage and he excelled at it. John kept a close eye on tasks, deliverables, constraints, and deadlines. He also added a creative approach to problem-solving and executions of our goals. I highly recommend John for his dedication, great attitude, and knowledge. ”","Brian Boyle “I was fortunate to have John directly report to me as our firm\'s Marketing Director. In addition to good work habits and a conscientious approach to his assignments John brought an entrepreneurial spirit and flexibility to a challenging , fast-paced job. He dealt with senior executives in other companies with polish and fearlessness while not being above doing mundane tasks that needed doing. He demonstrated his skills in SEO, direct mail, digital marketing, blog posting, website creation and survey design and management in a wide range of projects. He has a good sense of humor and the ability to deal with people of different ranks throughout the organization. John showed significant professional growth in the time he was with us. ”"]']### Assistant: The agent's job is to develop strategic partnerships and creative marketing, and today they are reaching out to the user for potential collaboration on a project related to branding and product development.
### Human: Agent: ['Stephen Janosik', 'SENIOR INFORMATION TECHNOLOGY MANAGER \| IT EXECUTIVE \| DIRECTOR OF ITI am a Senior Information Technology Manager with 20+ years of achievement delivering IT-enabled business solutions that optimize performance and efficiency for companies across multiple industries. I am particularly strong in partnering with executives and stakeholders to identify areas where IT solutions can reduce the Total Cost of Ownership (TCO), improve productivity and yield a high ROI on the IT investment.Equally strong in managing onshore/offshore teams and equipping them with best practice tools, techniques and methodologies that reduce cycle times, improve productivity and internal/external customer satisfaction.I have led build-outs of domestic and overseas offices. Integrated IT operations following international mergers/acquisitions and divestitures and delivered hundreds of thousands in reduced costs through savvy IT management.MY CORE COMPETENCIES INCLUDE:- IT Leadership - Business Technology - IT Infrastructure Management- Software/Application Development - Systems Development- IT Portfolio Management - Technology Architecture - Service Delivery - IT Assessments - Program/Project Management - Process Improvement - Team Leadership', 'Information Technology Manager ◆ IT Executive ◆ Director of IT', 'Gates-Cole Insurance', '[{"company":"Gates-Cole Insurance","company_id":"gates-cole-insurance","industry":"Insurance","location":"New Hartford, NY","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Gates-Cole Insurance","title":"Information Technology Manager"}],"url":"https://www.linkedin.com/company/gates-cole-insurance"},{"company":"Interface Solutions Inc.","company_id":"interface-solutions-inc-","location":"Fulton, NY","positions":[{"description":"Developed and implemented IT solutions to improve performance, efficiency, and capability for this $200M global materials manufacturer with 10 global facilities. Engaged senior executives to define business needs, developed IT strategy and implementation plan, and aligned IT initiatives with broader goals of growth, profitability, and productivity. Drove enterprise-wide projects, steering work from requirements analysis to completion. Administered IT infrastructure, systems, and applications in a 24x7x365 environment. Led 10-member multinational teams, oversaw $2.5M annual budget, and aligned staff behind common goals for $200K+ projects.Helped establish technology roadmap and introduced best-practice processes and methodologies to the IT team resulting in reduced costs and cycle times.SAMPLE PROJECT / INITIATIVES * Led IT build-out for multiple sites in Lancaster, PA, opened Shanghai office and migrated France office.* Insourced all IT management, financial, administrative, and telecommunications work resulting in elimination of costly vendor fees. * Facilitated mergers/acquisitions and divestitures, quickly integrating IT systems and processes. * Deployed high availability solutions across multiple systems, including ERP, mail, file and print, DNS, and DCHP; exceeded yearly 99.9% uptime for ERP System. * Outsourced mobility and VPN solutions for 75+ users resulting in growing employee productivity and satisfaction and cutting trouble calls by 40%.* Reduced the Total Cost of Ownership (TCO) by migrating physical servers and local data storage to SAN technologies and server virtualization,.","duration":"1998 2014 16 years","duration_short":"16 years","end_date":"2014","start_date":"1998","subtitle":"Interface Solutions Inc.","title":"IT Executive ◆ Manager of Information Systems and Services"}],"url":"https://www.linkedin.com/company/interface-solutions-inc-"},{"company":"Paul deLima Coffee Co.","company_id":null,"location":"Cicero, New York","positions":[{"description":"Led numerous initiatives including designing new data center infrastructure, deploying new networks, hardware and software and managing IT support. Led numerous initiatives including designing new data center infrastructure, deploying new networks, hardware and software and managing IT support.","duration":"1989 1998 9 years","duration_short":"9 years","end_date":"1998","start_date":"1989","subtitle":"Paul deLima Coffee Co.","title":"IT Executive ◆ Information Systems Manager"}],"url":""}]', '["Alexandra Kavoulakis “Steve is an extremely versatile IT executive who manages to make things work under tight constraints. He combines perseverance and ingenuity to initially make things work and then to make them work well. His patience and ability to deal with the non-IT world are two of his most valuable assets. He can lead, teach, adapt, and all the while maintain a sense of humor. I thoroughly enjoyed having such a wonderful co-worker and learned a lot from him in the process. ”","Margaret Luttinger “Steve makes getting through IT growth and transition challenges actually enjoyable - which they usually aren\'t. He is an effective moderator of discussions around needs, focuses on the project at hand all the while teaching those outside the function so to improve their knowledge and to help them better think through their needs. He has been stretched to accommodate substantial changes that come with acquisitions and mergers without allowing for disruptions across broad geographies, functions, divisions. He is everything we try to train into people about what being an accountable and collaborative team member is and how he keeps it together, forges such positive relationships and gets it done with such a small staff - amazing.”"]'] User: ['Pete Laird', 'Installed and maintained F-16 flight simulators. Experience in high speed manufacturing maintenance including mechanical, electrical, electronics, controls, pnuematics, hydraulics, blow molding, welding, and PLCs.Managed maintenance and operations including facilities maintenance. Expert utilizing several computerized maintenance management systems.My goal is to manage operations or maintenance to improve operating efficiencies and profits for a great company.Specialties: Maintaining High Speed Production Equipment, Facilities Maintenance, Team Buiding, Budget Management, Maintenance Management, Operations Management.', 'Currently driving for PTL Trucking', 'Paschal Truck Line', '[{"company":"Paschal Truck Line","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Paschal Truck Line","title":"OTR Driver"}],"url":""},{"company":"Swift/ Central Trucking","company_id":null,"location":"Decatur, Georgia","positions":[{"description":"Serving the southeast region Serving the southeast region","duration":"Aug 2014 Jan 2015 6 months","duration_short":"6 months","end_date":"Jan 2015","start_date":"Aug 2014","subtitle":"Swift/ Central Trucking","title":"Driver"}],"url":""},{"company":"De Wafel Bakkers","company_id":null,"location":"McDonough, Georgia","positions":[{"description":"Perform routine electrical, electronic, and mechanical line down and preventive maintenance. Perform routine electrical, electronic, and mechanical line down and preventive maintenance.","duration":"Nov 2012 Jan 2013 3 months","duration_short":"3 months","end_date":"Jan 2013","start_date":"Nov 2012","subtitle":"De Wafel Bakkers","title":"Elecro Mechanical Technician (Temporary with Hire Dynamics)"}],"url":""},{"company":"Schwans","company_id":"schwans-company","location":"Atlanta, GA","positions":[{"description":"Downtime analysis and reporting. Planning and scheduling corrective and preventive maintenance. Converted CMMS from MP2 to SAP PM. Created equipment and PM upload files for conversion. Downtime analysis and reporting. Planning and scheduling corrective and preventive maintenance. Converted CMMS from MP2 to SAP PM. Created equipment and PM upload files for conversion.","duration":"May 2009 Sep 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2011","start_date":"May 2009","subtitle":"Schwans","title":"Planner/Scheduler"}],"url":"https://www.linkedin.com/company/schwans-company"},{"company":"Zep","company_id":null,"location":"","positions":[{"description":"Supervised production and maintenance in the Aerosols facility. Supervised production and maintenance in the Aerosols facility.","duration":"Sep 2006 May 2008 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2008","start_date":"Sep 2006","subtitle":"Zep","title":"Production/ Maintenance Supervisor"}],"url":""},{"company":"Jacobson","company_id":null,"location":"","positions":[{"description":"Managed maintenance and the installation of new production lines. Installed, set up data base and conducted training on new MP2 CMMS. Managed maintenance and the installation of new production lines. Installed, set up data base and conducted training on new MP2 CMMS.","duration":"Feb 2006 Sep 2006 8 months","duration_short":"8 months","end_date":"Sep 2006","start_date":"Feb 2006","subtitle":"Jacobson","title":"Maintenance Manager"}],"url":""},{"company":"JC Penney","company_id":"jcpenney","location":"","positions":[{"description":"Managed maintenance, sanitation, and the facility for the distribution center in Lakeland, Florida. Managed maintenance, sanitation, and the facility for the distribution center in Lakeland, Florida.","duration":"Feb 2004 Feb 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2006","start_date":"Feb 2004","subtitle":"JC Penney","title":"Maintenance Supervisor"}],"url":"https://www.linkedin.com/company/jcpenney"},{"company":"KIK Custom Products","company_id":"kik-consumer-products","location":"","positions":[{"description":"Managed maintenance. Planned and scheduled maintenance for 3 production lines and 6 Uniloy blow molders. Managed maintenance. Planned and scheduled maintenance for 3 production lines and 6 Uniloy blow molders.","duration":"Oct 2002 Sep 2004 2 years","duration_short":"2 years","end_date":"Sep 2004","start_date":"Oct 2002","subtitle":"KIK Custom Products","title":"Maintenance Manager"}],"url":"https://www.linkedin.com/company/kik-consumer-products"},{"company":"Clorox","company_id":"the-clorox-company","location":"","positions":[{"description":"PM Mechanic for the bottle Blow Molding Department. Shift Supervisor in the Bleach Filling Department. Production/ Maintenance Manager in the Bleach Filling Department. PM Mechanic for the bottle Blow Molding Department. Shift Supervisor in the Bleach Filling Department. Production/ Maintenance Manager in the Bleach Filling Department.","duration":"Jun 1998 Feb 2002 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2002","start_date":"Jun 1998","subtitle":"Clorox","title":"Production/ Maintenance Manager"}],"url":"https://www.linkedin.com/company/the-clorox-company"}]', '["Shane Beavers “Pete was a supervisor in one of my production units. He was a very hands on, technically oriented supervisor. I observed quick action and timely resolution of issues. He was assertive and did not shy away from challenges in his role.”","Robert Pelletier “Pete is a hard working, conscientious employee who takes a lot of pride and passion in his work. He is particularly effective at engaging an hourly workforce and building relationships that foster good teamwork and in turn results. Pete is able to work with a diverse group of people to achieve common goals. He executes well and has a good mechanical knowledge base. He will be an asset to his next employer in a production or maintenance management role”"]']### Assistant: The agent's job is to optimize IT-enabled business solutions and reduce costs for companies, and today the user is reaching out to the agent because they need assistance in improving operating efficiencies and profits for their current company's operations or maintenance.
### Human: Agent: ['Deborah E. Fuller', "A Federal (DoD\|Intel\|Aerospace\|CDC), Corporate, and Agency (SME) Recruitment Professional with over 20+ years experience in full life cycle recruiting and Human Resources support. US Army Veteran and Diversity Champion, responsible for implementing, and scaling effective, inclusion strategies with documented results. Experience leading recruitment teams and developing sourcing channels within multiple industries including Federal Government (DoD\|Intel\|CDC\|Aerospace), Cyber Security, IoT, Counterterrorism, SATCOM Technology, Healthcare/Scientific, Finance, Sales, Engineering (Civil, Mechanical, Aerospace), and Manufacturing. Supported Booz Allen Hamilton and Lockheed Martin as a contractor with proven ability to create a successful global sourcing strategy for Cleared Engineering and Technicians in Aerospace/Defense through the development of a continuous pipeline of talent. Established passive and active pipeline of Civilian and TS/TSCI Military Professionals (Army, Air Force, Navy, Marines) for recruitment initiatives. Strong knowledge of implementation of Recruitment Processes, Project Management, Veteran and Diversity/Inclusion Strategies, and Client/Human Relations. Thorough knowledge of government procedures and requirements for participation on GSA schedule, OFFCP, E-Verify, Contract and Procurement opportunities (SOW's and RFP's). Able to manage up to 70+ open requisitions at once. Proficient with ATS to include TalentHire, Workday, TALEO, PeopleClick, ICIMS, and BrassRing/Kenexa. Proficient in MS Office Suite (Word, Excel, PowerPoint, Project). Additional Industries & Modalities: Entertainment & Digital Media Executives, Project, Mechanical and Electronic Engineering, Gas & Oil Consulting Professionals, Manufacturing (Engineer - Management - Operations, Procurement (Supply Planner, Supply Chain Manager, Supply Chain Director, S&OP Specialist, Procurement Manager, Procurement Director), Healthcare ( Physicians, FNPs', Allied Health) Pharmaceutical, BioMed,", 'Founder & CEO at MAYVENN, LLC "Reverse Engineering, the Human Capital Experience" Cyber Defense Maven\|Recruitment Snipers™\| US Army Veteran Signal BN\|Diversity & Inclusion BluePrint', 'MAYVENN, LLC', '[{"company":"MAYVENN, LLC","company_id":"themayvenn","industry":"Staffing and Recruiting","location":"United States","positions":[{"description":"Mayvenn™ employs a team of professionals who successfully implement and engage, targeted search missions, inclusive of tailored blueprints for Commercial and Government hiring initiatives. Our team is comprised of Recruitment Professionals, US Army, and US Marine Veterans who have mastered a state of the art head-hunting technique \\"Recruitment Snipers™,\\" a new proprietary recruiting method created by our CEO and US Army Veteran, Deborah E. Fuller. Industries Served: Cyber Security, SATCOM, Intel, Counter-Terrorism, Bio-Tech, Scientific\|Healthcare, Architectual\|Construction, Manufacturing & Engineering and Hospitality.","duration":"Dec 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Dec 2019","subtitle":"MAYVENN, LLC","title":"Chief People Officer"}],"url":"https://www.linkedin.com/company/themayvenn"}]', '["LaVon Lewis “Deborah has a keen eye for talent and she also has a unique ability to authentically connect with people. Her innovative ideas, communication skills, and her understanding of people enables her to exceed her goals year in and year out. She always rises to the occasion. Deborah is an asset to any team that she joins. ”","Len Gibson “Ms. Fuller is a proven leader with an enact ability to transform organizations not only from a human capital perspective but through her management style and unwavering tenacity. Ms. Fuller is a proven asset for any organization. She\'s a catalyst for positive change and will improve the daily operations and the bottom line of any organization she invests her time in.”"]'] User: ['John Freymann', 'John Freymann is an independent consultant advising small and mid-size businesses on IT infrastructure technology operations, network management and architecture for the past 22 years. His career spans over 40 years of continuous employment in the IT industry starting in 1979 as a student Data Entry Specialist, advancing through the positions of Programmer, Senior Consultant, Software Engineer, Systems Engineer, Systems Architect, Supervisor-Systems Engineering, Network Manager, IT Manager & CIO. John advises and coaches senior executives and IT professionals seeking to improve their bottom line and meet corporate goals through empowerment driven IT services. John couples his technical and management experience with formal training in psychology, counseling and executive coaching; delivering a unique perspective that leverages the knowledge and experience of company team members with technological innovation.', 'Principal IT Engineer & Advisor Freymann IT Services', 'Freymann IT Services', '[{"company":"Freymann IT Services","company_id":null,"location":"Grayslake, IL","positions":[{"description":"Strategy and consulting services tailored to the needs of small to mid-size organizations, delivering a competitive advantage in your ability to satisfy your technology needs. Strategy and consulting services tailored to the needs of small to mid-size organizations, delivering a competitive advantage in your ability to satisfy your technology needs.","duration":"Sep 1998 - Present 23 years 3 months","duration_short":"23 years 3 months","end_date":"Present","start_date":"Sep 1998","subtitle":"Freymann IT Services","title":"IT Principal Engineer & Advisor - Owner"}],"url":""},{"company":"Advantest","company_id":"advantestnot-active","location":null,"positions":[{"description":"CIO/IT Services Manager","duration":"Apr 1991 Sep 1998 7 years 6 months","duration_short":"7 years 6 months","end_date":"Sep 1998","start_date":"Apr 1991","subtitle":"Advantest","title":"Manager/CIO, Information Network Services"},{"description":"3rd Level Product Engineer","duration":"Feb 1988 Apr 1991 3 years 3 months","duration_short":"3 years 3 months","end_date":"Apr 1991","start_date":"Feb 1988","subtitle":"Advantest","title":"Supervisor, Systems Engineering"}],"url":"https://www.linkedin.com/company/advantestnot-active"},{"company":"White Consolidated Industries","company_id":null,"location":"","positions":[{"description":"Technical product architect for flexible manufacturings systems Technical product architect for flexible manufacturings systems","duration":"1984 1988 4 years","duration_short":"4 years","end_date":"1988","start_date":"1984","subtitle":"White Consolidated Industries","title":"Systems Architect"}],"url":""},{"company":"Drake University","company_id":"drake-university","location":"","positions":[{"description":"","duration":"1983 1984 1 year","duration_short":"1 year","end_date":"1984","start_date":"1983","subtitle":"Drake University","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/drake-university"}]', '["Nick O\'Connor “John has been a great asset to our projects. I really enjoy working with John and fully trust his planning, technical expertise and extensive industry experience. John\'s thorough planning and interest to detail have greatly helped in the successful completion of our projects.”","Bob Beaird “John is that rare individual who combines deep knowledge and the ability to work the details in a project with an excellent grasp of an organization\'s overall needs, strategy, human and cultural needs. John and I have worked together many times but on his most recent project for me, he provided innovative and cost-savings solutions for a major WAN/VoIP project while also mentoring my technical services staff. I look forward to future projects with John.”"]']### Assistant: The agent's job is to recruit professionals for various industries, and today, the agent is reaching out to the user to discuss potential IT infrastructure technology consulting opportunities.
### Human: Agent: ['Diane Sobo', "The for past 50 years I have been involved in interior design, communication, public speaking, writing, motivation, architecture, acting and fashion. I love the arts and being around creativity and beauty. I love the purity of all classics. I am a lover of fine details in just about anything. After retiring from Knoll I decided that retirement wasn't for me. I have always loved real estate. So I am now a realtor. It brings me happiness to help others find just the right property and to achieve their real estate goals. Since moving to Florida, I have been involved in many community and world wide organizations in the capacity of fund raising, board member, committee member or volunteer. I give where I can and when I can . It is my way of giving back what was given to me. My life has been and still is what I would call Magic! https://www.southfloridaluxuryrealty.net/https://www.ebay.com/str/thesobostyle", 'Luxury Residential Real Estate Sales Specialist at Coldwell Banker', 'Coldwell Banker', '[{"company":"Coldwell Banker","company_id":"coldwell-banker","industry":"Real Estate","location":"Broward County, Florida, United States","positions":[{"description":"The for past 50 years I have been involved in interior design, communication, public speaking, writing, motivation, architecture, acting and fashion. I love the arts and being around creativity and beauty. I love the purity of all classics. I am a lover of fine details in just about anything. After retiring from Knoll I decided that retirement wasn\'t for me. I have always loved real estate. So I am now a realtor. It brings me happiness to help others find just the right property and to achieve their real estate goals. Since moving to Florida, I have been involved in many community and world wide organizations in the capacity of fund raising, a board members , committee member or volunteer. I give where I can and when I can . It is my way of giving back what was given to me. My life has been and still is what I would call Magic!","duration":"Dec 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Coldwell Banker","title":"Luxury Real Estate Sales Specialist"}],"url":"https://www.linkedin.com/company/coldwell-banker"},{"company":"THESOBOSTYLE","company_id":null,"location":"ebay","positions":[{"description":"TheSoboStyle is about delivering the ultimate luxury shopping experience. We give you access to designer fashions and luxury at amazing discounts. Welcome to our world of style. Shopping with TheSoboStyle is a win-win situation! TheSoboStyle is about delivering the ultimate luxury shopping experience. We give you access to designer fashions and luxury at amazing discounts. Welcome to our world of style. Shopping with TheSoboStyle is a win-win situation!","duration":"Jan 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Jan 2014","subtitle":"THESOBOSTYLE","title":"owner"}],"url":""},{"company":"LoKation® Real Estate","company_id":"lokation","location":"East Fort Lauderdale and South Florida area","positions":[{"description":"A Residential Real Estate Specialist making your needs my priority. Making your real estate dreams come true! A Residential Real Estate Specialist making your needs my priority. Making your real estate dreams come true!","duration":"Jan 2017 Dec 2019 3 years","duration_short":"3 years","end_date":"Dec 2019","start_date":"Jan 2017","subtitle":"LoKation® Real Estate","title":"Residential Specialist"}],"url":"https://www.linkedin.com/company/lokation"},{"company":"The K Company Realty, LLC","company_id":"lokationre","location":"Pompano beach florida","positions":[{"description":"My love of real estate, interior design, fashion, art, knowledge of the area and care for people makes this a win win situation for all involved! My love of real estate, interior design, fashion, art, knowledge of the area and care for people makes this a win win situation for all involved!","duration":"Dec 2015 Dec 2019 4 years 1 month","duration_short":"4 years 1 month","end_date":"Dec 2019","start_date":"Dec 2015","subtitle":"The K Company Realty, LLC","title":"Realtor"}],"url":"https://www.linkedin.com/company/lokationre"},{"company":"Spinneybeck and Filzfelt/Knoll","company_id":null,"location":"South Florida and the Caribbean","positions":[{"description":"Sales and Marketing for Spinneybeck Leather and FilzFelt a division of Knoll for 23 years. Directly responsible for education to the design community and design and architectural students regarding leather and felt. Seminar and CEU lecturer. Sales and Marketing in a large territory. Sales leader in the industry. Motivational Spirit Sales and Marketing for Spinneybeck Leather and FilzFelt a division of Knoll for 23 years. Directly responsible for education to the design community and design and architectural students regarding leather and felt. Seminar and CEU lecturer. Sales and Marketing in a large territory. Sales leader in the industry. Motivational Spirit","duration":"1989 2013 24 years","duration_short":"24 years","end_date":"2013","start_date":"1989","subtitle":"Spinneybeck and Filzfelt/Knoll","title":"Account Executive"}],"url":""},{"company":"Better Homes and Gardens Real Estate","company_id":null,"location":"Fort Lauderdale, FL","positions":[{"description":"Residential Real Estate Residential Real Estate","duration":"Feb 2011 Oct 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2012","start_date":"Feb 2011","subtitle":"Better Homes and Gardens Real Estate","title":"Realtor"}],"url":""}]', '["Janet Schlembach “Diane is a focused individual with great follow up skills as well as a keen eye for design. Having Diane as a team player is an welcome advantage.”","James Lutz “Diane is a hard working, ethical professional seller,that identifies customers, promises only what she can deliver, and always does what she says will. She is a good person, trustworthy and smart. It was always a pleasure to work with her.”"]'] User: ['LaRene Wentworth', 'After ten years in the insurance industry with much success helping people secure their futures. I have decided to return to my original passion of interior design. I love to assist people in fulfilling and realizing their decorating aspirations. A top priority of mine is to reflect individual taste, needs, and styles of clients in my design, while being committed to keeping the process of design pleasurable, engaging and on budget.', 'Interior Design Consultant at Ethan Allen Global, Inc.', 'Ethan Allen Global, Inc.', '[{"company":"Ethan Allen Global, Inc.","company_id":"ethan-allen","industry":"Retail","location":"","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Ethan Allen Global, Inc.","title":"Interior Design Sales"}],"url":"https://www.linkedin.com/company/ethan-allen"}]', '["“LaRene is highly effective in designing and implementing cost effective employee benefit plans.”","“I have had the great fortune to work with LaRene for almost a year. LaRene is a driven professional who takes a methodical and thorough approach to doing business, has excellent interpersonal and relationship building skills, is persistent and creative in her search for solutions and is someone that leaves you with a positive experience after each interaction. She is a gem that will shine for any company, especially in a sales role. She is a talented professional who will be greatly missed.”"]']### Assistant: The agent's job is to assist clients in fulfilling their decorating aspirations, and today the user is reaching out to the agent because they need help in reflecting their individual taste and style in their interior design.
### Human: Agent: ['Rush E. Simonson', 'Experienced in medical and high technology company development, team building, fund raising, technology and IP development and strategy, value creation. Develop company from concept to exit. Expert at running new companies at low burn rate. Perfecting technology, marketing strategies, sales and distribution development and key opinion leader recruitment and development. Develop internal systems, i.e. CRM, ERP, VOIP, Cloud based IT Worked and developed in the areas of Medical Implant, In-Vitro Diagnostics, Protein Discovery, Electronics Medical Records, Bayesian Expert Systems, Image Guided Surgery Developed and patented first posterior lateral lumbar spinal disk. Specialties: medical device, proteomics discovery, spine, neurosurgery, regenerative medicine, fund raising, RegD offerings, finance, in-vitro diagnostics', 'Chairman & CEO at Juvent', 'Juvent - Regenerative Technologies Corporation', '[{"company":"Juvent - Regenerative Technologies Corporation","company_id":"juvent-micro-impact-platform","industry":"Medical Equipment Manufacturing","location":"Ooltewah, Tennessee, United States","positions":[{"description":"","duration":"Oct 2011 - Present 10 years 10 months","duration_short":"10 years 10 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Juvent - Regenerative Technologies Corporation","title":"Chairman & CEO"}],"url":"https://www.linkedin.com/company/juvent-micro-impact-platform"},{"company":"NouJour, LLC","company_id":"noujour-llc","location":"Jupiter, FL","positions":[{"description":"Advanced medical diagnostics, personalized medicine, medical expert systems and related medical products. National distribution for amniotic tissue. Advanced medical diagnostics, personalized medicine, medical expert systems and related medical products. National distribution for amniotic tissue.","duration":"Nov 2008 Feb 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Feb 2012","start_date":"Nov 2008","subtitle":"NouJour, LLC","title":"Chairman & CEO"}],"url":"https://www.linkedin.com/company/noujour-llc"},{"company":"Cytonics Corporation","company_id":null,"location":"Jupiter, FL","positions":[{"description":"Recruited to develop a company based on a novel observation made by a surgeon and Stanford University. Raised over $2M capital and recruited team, opened lab, led a collaborative effort that included scientists from Stanford, Univ. of Pittsburgh and Scripps Inst. which resulted in the important discovery of the protein complex responsible for joint and back pain. Initiated joint venture discussions with Synthes and J&J. Recruited to develop a company based on a novel observation made by a surgeon and Stanford University. Raised over $2M capital and recruited team, opened lab, led a collaborative effort that included scientists from Stanford, Univ. of Pittsburgh and Scripps Inst. which resulted in the important discovery of the protein complex responsible for joint and back pain. Initiated joint venture discussions with Synthes and J&J.","duration":"Apr 2007 Oct 2008 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2008","start_date":"Apr 2007","subtitle":"Cytonics Corporation","title":"President/CEO"}],"url":""},{"company":"Kyphon - St. Francis Medical Technologies","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Kyphon - St. Francis Medical Technologies","title":"Consultant"}],"url":""},{"company":"BioCirca Corporation","company_id":null,"location":"","positions":[{"description":"Electronic Medical Records Distributor for NextGen and ImpactMD Electronic Medical Records Distributor for NextGen and ImpactMD","duration":"Jan 2001 Mar 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2005","start_date":"Jan 2001","subtitle":"BioCirca Corporation","title":"President/CEO"}],"url":""},{"company":"General Surgical Corporation","company_id":null,"location":"","positions":[{"description":"Medtronic Spinal Implant Distributor Medtronic Spinal Implant Distributor","duration":"1992 2002 10 years","duration_short":"10 years","end_date":"2002","start_date":"1992","subtitle":"General Surgical Corporation","title":"President/CEO"}],"url":""},{"company":"G & S Capital Corporation","company_id":null,"location":"Palm Beach, Florida","positions":[{"description":"Started and Co-Managed 2 very successful convertible arbitrage funds Started and Co-Managed 2 very successful convertible arbitrage funds","duration":"1987 1990 3 years","duration_short":"3 years","end_date":"1990","start_date":"1987","subtitle":"G & S Capital Corporation","title":"President and General Partner"}],"url":""},{"company":"First National Bank of Palm Beach","company_id":null,"location":"Palm Beach, Fl","positions":[{"description":"","duration":"1987 1987 less than a year","duration_short":"less than a year","end_date":"1987","start_date":"1987","subtitle":"First National Bank of Palm Beach","title":"Investment Vice President"}],"url":""},{"company":"PaineWebber","company_id":"painewebber","location":"","positions":[{"description":"","duration":"1986 1986 less than a year","duration_short":"less than a year","end_date":"1986","start_date":"1986","subtitle":"PaineWebber","title":"Account Executive"}],"url":"https://www.linkedin.com/company/painewebber"},{"company":"Computerland","company_id":"computerland","location":"","positions":[{"description":"Managed sales and operations for stores from Boca Raton through Jacksonville, FL Managed sales and operations for stores from Boca Raton through Jacksonville, FL","duration":"1982 1985 3 years","duration_short":"3 years","end_date":"1985","start_date":"1982","subtitle":"Computerland","title":"General Sales Manager"}],"url":"https://www.linkedin.com/company/computerland"}]', '["Skip Goode “Rush is a strong, insightful, leader that has always been a top performer and producer. He has always provided honest and forthright input and is eager to embrace direct and honest feedback in his effort to continually grow and improve both professionally and personally. I look forward to working with Rush in the future.”","Adam Klyce “Rush Simonson is a force multiplier - he will take your concept further than it would have gone otherwise and he offers unique insights on products and services, the sales process and business development opportunities.”"]'] User: ['Lisa Hook Mullany', 'I am a Medical and Healthcare Sales Professional in the Anesthesia, Respiratory, Neonatal, Surgery, Laboratory, and Radiology marketplace, with strong growth in EMS lines. My key sales attributes include: - Building close relationships and loyalty in Fire Department, EMS, and Hospital accounts- Business to business sales- Managing an Arizona, Nevada, New Mexico and West Texas geography - Clinical in-services and training- IDN/GPO pricing negotiations and strategy', 'Independent Medical Device Representative', 'RightCare Medical Reps', '[{"company":"RightCare Medical Reps","company_id":null,"location":"Southwest Region","positions":[{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"RightCare Medical Reps","title":"Principal"}],"url":""},{"company":"Intersurgical","company_id":"intersurgical","location":"","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Intersurgical","title":"Account Executive"}],"url":"https://www.linkedin.com/company/intersurgical"},{"company":"Medireps Inc","company_id":null,"location":"United States","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Medireps Inc","title":"Sales Representative"}],"url":""},{"company":"Toshiba Business Solutions","company_id":"toshibabusiness","location":"","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Toshiba Business Solutions","title":"Named Account Executive"}],"url":"https://www.linkedin.com/company/toshibabusiness"},{"company":"Sharp Business Systems","company_id":"sharp-business-systems","location":"","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Sharp Business Systems","title":"Major Account Executive"}],"url":"https://www.linkedin.com/company/sharp-business-systems"}]', '["“Lisa is a personable, creative and bright colleague that I\'ve had the pleasure of working with her on her business venture as well as gaining her sales and marketing expertise into my business ventures.”","“She was great to work with.”"]']### Assistant: The agent's job is to develop medical and high technology companies and today, the agent is reaching out to the user because they need to discuss potential sales and distribution opportunities in the anesthesia, respiratory, neonatal, surgery, laboratory, and radiology marketplace.
### Human: Agent: ['Sara Gorski', "I'm a CPA with a Master's Degree in Accounting from Walsh College.", 'Accounting Manager at Tru Family Dental', 'Tru Family Dental', '[{"company":"Tru Family Dental","company_id":"tru-dental","industry":"Medical Practices","location":"Greater Detroit Area","positions":[{"description":"","duration":"Nov 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Tru Family Dental","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/tru-dental"},{"company":"Northfield Medical","company_id":"northfield-medical","location":"Greater Detroit Area","positions":[{"description":"• Promoted to Accounting Manager within one year of employment• Provide guidance, train, and support a staff of five clerks and two staff accountants• Manage accounts payable, accounts receivable, and month-end close processes• Prepare financial statements for presentation to the executive team and board of directors• Review internal work papers for anomalies and accounting errors• Participate in monthly forecasting and budgeting• Highly involved with month end analysis, including raising concerning trends to the management team• Monitor covenant compliance imposed by external bank, especially related to capital expenditures and senior debt to EBITDA ratios• Provide guidance and recommendations to department heads regarding capital expenditure purchases• Adapted, implemented, and transitioned over 200 employees to the Concur expense system• Point of contact for external auditors","duration":"Jan 2015 Oct 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2018","start_date":"Jan 2015","subtitle":"Northfield Medical","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/northfield-medical"},{"company":"PREZIO Health","company_id":"prezio-health","location":"Madison Heights","positions":[{"description":"• Manage the Accounts Receivable and Accounts Payable processes• Support and provide guidance to 6 accounting clerks• Manage the month-end and year-end close• Manage the Travel & Entertainment expense reporting systems, including corporate credit cards• Process monthly journal entries • Balance sheet reconciliations• Cost Analysis• Compliance Reporting • Audits• Ad hoc projects as necessary • Manage the Accounts Receivable and Accounts Payable processes• Support and provide guidance to 6 accounting clerks• Manage the month-end and year-end close• Manage the Travel & Entertainment expense reporting systems, including corporate credit cards• Process monthly journal entries • Balance sheet reconciliations• Cost Analysis• Compliance Reporting • Audits• Ad hoc projects as necessary","duration":"Jun 2014 Jan 2015 8 months","duration_short":"8 months","end_date":"Jan 2015","start_date":"Jun 2014","subtitle":"PREZIO Health","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/prezio-health"},{"company":"Wall Colmonoy Corporation (USA)","company_id":"wall-colmonoy","location":"Madison Heights, Michigan","positions":[{"description":"• Prepare journal entries for various accounting transactions• Participate in the monthly general ledger closing• Worked directly with customers to handle complaints, concerns, and credit request approvals.• Prepare, maintain and analytically review various general ledger account reconciliations.• Maintain capital asset records and prepare monthly depreciation entries• Daily management of bank accounts and cash balances• Review accounts receivable aging and contact customers to resolve discrepancies or communicate delinquent accounts to the appropriate persons within the company • Participate in the upgrade of our current fixed asset management software• Processed weekly and bi-weekly payroll, including filing and paying state and federal taxes, maintaining employee records, and 401k maintenance","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Wall Colmonoy Corporation (USA)","title":"General Accountant"}],"url":"https://www.linkedin.com/company/wall-colmonoy"},{"company":"Clear Rate Communications, Inc.","company_id":null,"location":"","positions":[{"description":"• Recorded monthly recurring journal entries and sales entries• Created financial statements broken down by state and analyzed monthly revenue variances • Analyzed monthly changes in invoicing for errors or irregularities• Prepared and analyzed monthly work papers for reconciliation of all asset and liability accounts • Supervised Accounting Administrators for accuracy of daily tasks and encouraged development • Prepared, filed, and paid regulatory, property, telecommunications, and state/local taxes • Balanced bank reconciliation daily and record bank transfers • Performed weekly and monthly internal audits for proper billing and discounting• Maintained collection accounts with RDK Collections• Reconciled and entered monthly corporate credit card and trade transactions into QuickBooks","duration":"Apr 2011 May 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2013","start_date":"Apr 2011","subtitle":"Clear Rate Communications, Inc.","title":"Staff Accountant"}],"url":""},{"company":"Little Caesar\'s Pizza Kits","company_id":null,"location":"","positions":[{"description":"• Executed accounting activities including processing accounts receivables, accounts payable, balancing bank reconciliations, and processing credit card transactions and refunds• Developed Cost of Goods Sold schedules • Performed product pricing audits• Prepared reports related to product cost and profit margins• Developed sales reports to be used by management and the marketing department.• Assisted in the preparation of month-end closing and financial reports• Investigated uncollectible accounts and pursued their timely resolution","duration":"Nov 2009 May 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2011","start_date":"Nov 2009","subtitle":"Little Caesar\'s Pizza Kits","title":"Accountant"}],"url":""},{"company":"BDO Seidman","company_id":null,"location":"","positions":[{"description":"• Gained hands-on experience through participation in annual audits of companies in the automotive, aesthetic treatment, and agricultural industries.• Assisted in preparation of financial statements.• Developed business relationships with key clients to gain understanding of business operations, processes, and functions. • Gained hands-on experience through participation in annual audits of companies in the automotive, aesthetic treatment, and agricultural industries.• Assisted in preparation of financial statements.• Developed business relationships with key clients to gain understanding of business operations, processes, and functions.","duration":"Jan 2009 Mar 2009 3 months","duration_short":"3 months","end_date":"Mar 2009","start_date":"Jan 2009","subtitle":"BDO Seidman","title":"Assurance Intern"}],"url":""},{"company":"Galco Industrial Electronics","company_id":null,"location":"","positions":[{"description":"• Executed accounting activities including preparing journal entries, establishing customer credit, balancing bank reconciliations, administering petty cash, making deposits, and invoicing accounts payable. • Executed accounting activities including preparing journal entries, establishing customer credit, balancing bank reconciliations, administering petty cash, making deposits, and invoicing accounts payable.","duration":"Mar 2008 Dec 2008 10 months","duration_short":"10 months","end_date":"Dec 2008","start_date":"Mar 2008","subtitle":"Galco Industrial Electronics","title":"Accounting Clerk"}],"url":""}]', '["Dan Busch “I had the privilege of working with Sara for three years at PREZIO/Northfield. Sara is results oriented, applies herself enthusiastically to new projects and enjoys applying her creative skills as much as she does her accounting expertise. Sara is a great asset to any company.”","Todd Collings “If you ever need an accounting guru, Sara is one that will help you get the performance you need. Sara helped me transition from an antiquated expense reporting system to a robust technology that makes my life easier in the field. Who doesn\'t want expense reporting made easy? ”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide strategic brand and executive communications initiatives, and today the user is reaching out to the agent because they need assistance with transitioning from an antiquated expense reporting system to a more efficient technology.
### Human: Agent: ['Svini Shirahatti', 'Multi disciplinary Product Leader with deep experience in owning diverse digital products in Consumer Banking & Credit Cards and Retail & Institutional Equities/Options/Futures products. I manage all aspects of mobile and web product development from financing & roadmap strategy to product development & execution for products that impact millions of users in the US, EMEA and Asia . I have built revenue impacting products from the ground up at top Investment Banks, startups and Banks and have worked closely with the C-suite to drive my product agenda. I have also led numerous significant partnerships with startups and vendors to build cutting edge user experiences.I enjoy working on complex products where I can leverage my product and technical skills to drive consensus among product, tech and marketing. I am passionate about working on cutting edge technologies and collaborating with innovative startups.', 'Executive Director - Head of Digital Advisory at Capital Group', 'Capital Group', '[{"company":"Capital Group","company_id":"capital-group","industry":"Investment Management","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Sep 2019 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Capital Group","title":"Executive Director - Head of Digital Advisory"}],"url":"https://www.linkedin.com/company/capital-group"},{"company":"Citi","company_id":"citi","location":"New York","positions":[{"description":"","duration":"Jan 2017 Sep 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2019","start_date":"Jan 2017","subtitle":"Citi","title":"Vice President Product Management"}],"url":"https://www.linkedin.com/company/citi"},{"company":"ETRADE Financial Corporation","company_id":"etrade","location":"New York","positions":[{"description":"","duration":"Apr 2015 Dec 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2016","start_date":"Apr 2015","subtitle":"ETRADE Financial Corporation","title":"Senior Product Manager/Product Strategy"}],"url":"https://www.linkedin.com/company/etrade"},{"company":"Goldman Sachs/REDI","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2013 Apr 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2015","start_date":"Jul 2013","subtitle":"Goldman Sachs/REDI","title":"Product Manager"}],"url":""},{"company":"Goldman Sachs","company_id":null,"location":"New York","positions":[{"description":"","duration":"Feb 2007 Jul 2013 6 years 6 months","duration_short":"6 years 6 months","end_date":"Jul 2013","start_date":"Feb 2007","subtitle":"Goldman Sachs","title":"Product Manager"}],"url":""}]', '["“Svini is a very professional, bright and organized product manager. I had the pleasure in working with her over the years at Goldman Sachs and during REDI\'s separation and migration phase. Svini showed fantastic energy and know-how, her relentless and systematic approach in getting her projects over the finish line - often singlehanded - were very impressive. She is a great communicator with a deep technical understanding and her pleasant way of collaborating with all stakeholders make her a fantastic asset to any organization.”","“Svini worked as a Summer intern at Citigroup, assisting our department in reporting the Global Consumer Satisfaction metrics. She is quite bright and always professional. Her work ethics are an example to be followed. She has done an outstanding job at Citi and would definitely recommend her for other employers.”"]'] User: ['Chelsea Terwilliger', 'Marketing technology professional focused on process development, work management, content development/optimization, and marketing.', 'Marketing Technology Specialist \| Project Management Enthusiast', 'Faegre Drinker', '[{"company":"Faegre Drinker","company_id":"faegredrinker","industry":"Law Practice","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Faegre Drinker","title":"Digital Marketing & Content Analyst"},{"description":"","duration":"Feb 2020 Jun 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2021","start_date":"Feb 2020","subtitle":"Faegre Drinker","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/faegredrinker"},{"company":"Drinker Biddle & Reath LLP","company_id":"drinker-biddle-reath","location":"Greater Philadelphia Area","positions":[{"description":"","duration":"Oct 2015 Feb 2020 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2020","start_date":"Oct 2015","subtitle":"Drinker Biddle & Reath LLP","title":"Digital Support Specialist"}],"url":"https://www.linkedin.com/company/drinker-biddle-reath"},{"company":"TCB Marketing LLC","company_id":"tcb-marketing-llc","location":null,"positions":[{"description":"","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"TCB Marketing LLC","title":"Account Coordinator"},{"description":"","duration":"Mar 2013 May 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2014","start_date":"Mar 2013","subtitle":"TCB Marketing LLC","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/tcb-marketing-llc"}]', '["Kevin Welde ☁️ “I had the pleasure to work with Chelsea for the past 3 years while supporting her team at Drinker, Biddle & Reath. Chelsea\'s can-do attitude is contagious and her ability to adopt and refine technology to deliver positive outcomes to the business is very evident. Chelsea is a rising star and I look forward to great things to come from her as I know she will be successful in any role and bring tremendous value to any Organization. ”","Danny Thankachan “Chelsea epitomizes enthusiasm and a love of technology (and the positive change it can bring to an organization) combined with a consulting and collaborative mindset that I found invaluable. She is motivated, conscientious, organized, disciplined, and client oriented. She has consistently gone above and beyond to assist me on the project we worked on together. She is always in demand, and for very good reason!”"]']### Assistant: The agent's job is to manage all aspects of mobile and web product development for a leading investment management company, and today the user is reaching out to the agent because they need assistance with optimizing their marketing technology processes and content development.
### Human: Agent: ['Amy Edwards', 'Experienced national director with demonstrated success leading high growth business development and operation teams. Skilled in performance management, talent development,account management, business development, partner/client services, employee engagement solutions.', 'National Director, Partner Engagement', 'DeVry University', '[{"company":"DeVry University","company_id":"devry-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Feb 2016 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"DeVry University","title":"National Director, Partner Engagement"},{"description":"","duration":"Jul 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Jul 2012","subtitle":"DeVry University","title":"Group Director of University Partnerships"},{"description":"Oversee the Mountain and California High School Program Department","duration":"Aug 2008 Jun 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2012","start_date":"Aug 2008","subtitle":"DeVry University","title":"Regional Director High School Programs"}],"url":"https://www.linkedin.com/company/devry-university"},{"company":"University of Phoenix","company_id":"university-of-phoenix","location":"","positions":[{"description":"","duration":"Aug 2003 Jul 2008 5 years","duration_short":"5 years","end_date":"Jul 2008","start_date":"Aug 2003","subtitle":"University of Phoenix","title":"Training & Recruitment Manager, Center Director, Business Development Manager"}],"url":"https://www.linkedin.com/company/university-of-phoenix"},{"company":"Mid America Bank","company_id":null,"location":"Chicago","positions":[{"description":"Recruiter- Teller, Personal Banker and Loan Officer Positions Recruiter- Teller, Personal Banker and Loan Officer Positions","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Mid America Bank","title":"Recruiter"}],"url":""},{"company":"Robert Morris University, Chicago, IL","company_id":"robert-morris-university-chicago-il","location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Robert Morris University, Chicago, IL","title":"High School Presenter"}],"url":"https://www.linkedin.com/company/robert-morris-university-chicago-il"}]', '["Brandy Coleman, MBA “I feel beyond fortunate to have crossed paths with Amy Edwards. Amy is an exraordinary leader who inspires greatness in others. She\'s a natural visionary and intentional thought leader that has the ability to offer unique guidance, inspire innovation and influences others. Her support and encouragement throughout the years is what kept me, and so many others, going. Amy leaves others better than she found them. She truly is a rare gem that will consistently manage to make a positive impact in any and every organization.”","Rosa Ortiz Zurbriggen “Amy is the type of leader that offers autonomy while offering guidance and support. She is comfortable affording her team the opportunity to discover, craft, and develop initiatives that add value to mutually discussed corporate goals. In the end, she is the type of leader that is able to identify your strengths and identify how to best support and motivate you.”"]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to lead partner engagement at DeVry University, and today, the agent is reaching out to the user to discuss potential collaboration opportunities between Microsoft and DeVry University in the field of software development education.
### Human: Agent: ['REBECCA SMITH', 'Business Development professional with over fifteen years of customer service and management experience. A dedicated, results oriented, and customer focused leader with strong communication skills, computer knowledge, and attention to detail with the ability to multi-task. Proven track record of building profitable relationships and researching and developing new business opportunities.', 'Executive Administrative Assistant', 'Creative Carnivals & Events, LLC', '[{"company":"Creative Carnivals & Events, LLC","company_id":"creative-carnivals-&-events-llc","industry":"Events Services","location":"Overland Park, KS","positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Creative Carnivals & Events, LLC","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/creative-carnivals-&-events-llc"},{"company":"Move-Net, Inc.","company_id":"move-net-inc-","location":"Olathe, KS","positions":[{"description":"Responsible for day-to-day operations and business decision making.In charge of strategic planning and marketing strategies.Focuses on business development and establishing beneficial relationships with Affinity Partners.Maintains company website and social media pages.Handles all payable and receivables for the entire company, as well as payroll administrator.Leads sales initiatives and networking for new customers and company referrals.Continually working to improve company SEO and brand development.","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Move-Net, Inc.","title":"General Manager / VP of Operations"}],"url":"https://www.linkedin.com/company/move-net-inc-"},{"company":"Mango Moving","company_id":null,"location":"Overland Park, Kansas","positions":[{"description":"Assist the COO with all aspects of the business.Contact for Affinity Partners and outside vendors.Responsible for engaging new providers and growing the network.Prepare reports and presentations, coordinate meetings and maintain files including confidential information.Recruit and select office staff and assist in New Hire Orientation and Onboarding.Administrator for the company payroll system and helped with HR related issues.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Mango Moving","title":"Business Development-Executive Assistant to COO"}],"url":""},{"company":"Food Industry Services / Retail Grocers Association","company_id":null,"location":"Shawnee Mission, Kansas","positions":[{"description":"Organize and prepare all billing invoices for 98 retailers and analyze costs.Prepare information and schedule meetings with vendors for new and existing services.Responsible for monthly reconciliation of bank accounts for multiple companies.Prepared and maintained spreadsheets and reports for CEO & Director of Sales. Handled Accounts Payable, checks and spreadsheets for multiple companies.Contact for all WAN vendors and customers.","duration":"2005 2011 6 years","duration_short":"6 years","end_date":"2011","start_date":"2005","subtitle":"Food Industry Services / Retail Grocers Association","title":"Accounting Manager"}],"url":""},{"company":"Johnny\'s Tavern","company_id":null,"location":"Overland Park, Kansas","positions":[{"description":"Supervise a staff of 35-40 people as well as hire and trainResponsible for daily bank balance sheet, deposits and payment of vendorsIn charge of weekly schedule for wait and bar staffDevelop goals and training materials for staff membersProduct cost management and weekly stock inventoryMet with vendors regarding products and services and arranged promotions","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Johnny\'s Tavern","title":"Assistant General Manager"}],"url":""}]', '["“I have had the pleasure of working with Bekka over the last 7 months. She is a joy to work with. She is always professional and has a great work ethic. Bekka is detail oriented and her positive attitude has made her a valuable asset. She is always willing to go the extra mile.”","“I am very pleased to write this letter of recommendation for Rebecca Smith. I have had the pleasure of working with her for the last 7 months. Rebecca is a very personable woman and has great interpersonal skills. She is very good at setting up company events and goes out of her way to help with company needs. I have never seen her back down from a challenge and she always does everything with a smile. I believe that she would be a tremendous asset to any company that she may work for in the future. I would be happy to provide any additional information or answer any questions if needed. Please call me at 816-694-6564 or you may reach me by email at amcmanus913@gmail.com Thank you Amber Harkleroad”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to conduct business development and establish beneficial relationships with potential partners, and today the agent is reaching out to the user because they need to explore potential collaboration opportunities between their respective companies.
### Human: Agent: ['Lisa Janiak Bourke', 'Dynamic marketing research professional with focus on the healthcare and insurance industries. Expertise in managing domestic and international market research and strategy formulation to increase market share and develop new products. Experience in identifying, evaluating and presenting business leads to senior leadership. Core competencies: • Market Research • Strategic Planning • Net Promoter • Voice of Customer • Competitive Intelligence • Global Market Insight', 'Assistant Director, Market Research', 'The Hartford', '[{"company":"The Hartford","company_id":"the-hartford","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Dec 2019","subtitle":"The Hartford","title":"Assistant Director, Market Research"}],"url":"https://www.linkedin.com/company/the-hartford"},{"company":"Aetna, a CVS Health Company","company_id":"aetna","location":null,"positions":[{"description":"Lead Aetna International’s global market research function. Bring the “Voice of Customer” to the business, managing a global Net Promoter program, customer satisfaction surveys, and the development and implementation of a digital voice of customer program. Design, execute and communicate global market insights, incorporating primary and secondary market research, market and competitive intelligence. Synthesize research and findings into recommendations to inform Aetna International’s strategy, product development and operations. Manage multiple research vendors.","duration":"Sep 2016 Dec 2019 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2019","start_date":"Sep 2016","subtitle":"Aetna, a CVS Health Company","title":"Customer Insights Manager, Aetna International"},{"description":"Designed, executed and communicated global market insights, incorporating primary and secondary market research, market and competitive intelligence. Assessed markets and customer segmentation to support product development. Conducted industry and prospect research to shape go-to-market sales strategy. Implemented a new global Net Promoter program, including research design, data analysis, development of actionable recommendations, and reporting to business leaders. Developed and implemented market insight repository. Oversaw relationship with research vendors.","duration":"Jul 2014 Sep 2016 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2016","start_date":"Jul 2014","subtitle":"Aetna","title":"Customer Insights Sr. Consultant, Aetna International"}],"url":"https://www.linkedin.com/company/aetna"},{"company":"Magellan Health Services","company_id":"magellan-health","location":null,"positions":[{"description":"Identified product development opportunities by conducting market research and competitive analysis. Conducted industry surveillance and compiled market insights to support strategy and business development across all business units through: Competitor analysis, trend reports, market analysis; Behavioral Health and Specialty Health industry newsletters; Public sector competitor RFP analysis.","duration":"May 2012 Mar 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2014","start_date":"May 2012","subtitle":"Magellan Health Services","title":"Market Research Manager"},{"description":"Drove business development by identifying and evaluating public sector business prospects. Conducted market, and competitive intelligence analysis to vet opportunities. Created and maintained opportunity tracking to connect the efforts of executive leaders, SBU sales leaders, and the government business development team. Supported product development and expansion by conducting market research and competitive analysis. Managed vendor relationships.","duration":"Nov 2011 May 2012 7 months","duration_short":"7 months","end_date":"May 2012","start_date":"Nov 2011","subtitle":"Magellan Health Services","title":"RFP Research Manager"},{"description":"Performed competitive analysis and market intelligence research to support executive leadership, sales and product teams. Supported business development by analyzing market trends, political environment and public policy. Identified business opportunities by conducting State and Federal surveillance. Developed competitor profiles, market reports, and presentations to internal stakeholders.","duration":"Feb 2011 Nov 2011 10 months","duration_short":"10 months","end_date":"Nov 2011","start_date":"Feb 2011","subtitle":"Magellan Health Services","title":"Market Research Analyst, Sales Opperations"}],"url":"https://www.linkedin.com/company/magellan-health"},{"company":"PricewaterhouseCoopers","company_id":"pwc","location":"","positions":[{"description":"Completed a current state assessment of a health insurer\'s medical management operations, identified gaps, and assisted in the development of recommendations which could produce $4.5 million in savings. Assisted a large national payer address requirements set by the Massachusetts Health Care Reform Law by developing and implementing an action plan to assess products for compliance. Conducted research on medical cost trends for Pwc Health Research Institute. Completed a current state assessment of a health insurer\'s medical management operations, identified gaps, and assisted in the development of recommendations which could produce $4.5 million in savings. Assisted a large national payer address requirements set by the Massachusetts Health Care Reform Law by developing and implementing an action plan to assess products for compliance. Conducted research on medical cost trends for Pwc Health Research Institute.","duration":"Nov 2008 Nov 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2009","start_date":"Nov 2008","subtitle":"PricewaterhouseCoopers","title":"Associate, Health Industries Advisory"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"University of Connecticut School of Business, Center for Healthcare & Insurance Studies","company_id":null,"location":"","positions":[{"description":"Conducted research on access to health care and insurance. Developed promotional materials for internal and external constituents. Coordinated state-wide interagency Long-Term Care conference with the Department of Public Health. Maintained Alumni database. Conducted research on access to health care and insurance. Developed promotional materials for internal and external constituents. Coordinated state-wide interagency Long-Term Care conference with the Department of Public Health. Maintained Alumni database.","duration":"Aug 2006 May 2008 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2008","start_date":"Aug 2006","subtitle":"University of Connecticut School of Business, Center for Healthcare & Insurance Studies","title":"MBA Graduate Assistant"}],"url":""},{"company":"Hartford Hospital","company_id":"hartford-hospital","location":"","positions":[{"description":"Developed health care cost containment recommendations, integrating employee wellness, disease management, and on-site primary care services. Evaluated Hartford Hospital data, reviewed academic research, benchmarked programs nation-wide, and conducted interviews in order to form recommendations and implementation plan. Developed health care cost containment recommendations, integrating employee wellness, disease management, and on-site primary care services. Evaluated Hartford Hospital data, reviewed academic research, benchmarked programs nation-wide, and conducted interviews in order to form recommendations and implementation plan.","duration":"May 2007 Aug 2007 4 months","duration_short":"4 months","end_date":"Aug 2007","start_date":"May 2007","subtitle":"Hartford Hospital","title":"Human Resources Consultant, MBA Internship"}],"url":"https://www.linkedin.com/company/hartford-hospital"},{"company":"Jewish Community Relations Council","company_id":"jewish-community-relations-council","location":"","positions":[{"description":"Created and implemented media messaging campaigns. Mentored student groups to increase participation in campus programming. Coordinated all programming for Community Leadership Missions. Developed itineraries and orientation materials; interfacing with lay leadership, tour operators, and high-level participants such as state legislators and NGO leaders; and staffed trips. Created and implemented media messaging campaigns. Mentored student groups to increase participation in campus programming. Coordinated all programming for Community Leadership Missions. Developed itineraries and orientation materials; interfacing with lay leadership, tour operators, and high-level participants such as state legislators and NGO leaders; and staffed trips.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Jewish Community Relations Council","title":"Senior Program Coordinator"}],"url":"https://www.linkedin.com/company/jewish-community-relations-council"},{"company":"Jewish Federation of the North Shore","company_id":null,"location":"","positions":[{"description":"Managed community’s cornerstone teen program. Developed marketing materials, recruited candidates, built curriculum, and implemented year-long education and community service program. Planned and led trips to Israel and Europe. Hired, trained, and supervised trip staff; set itineraries; and created educational content. Organized community-wide programming, including concerts, rallies, courses, and speakers. Created and implemented fundraising campaign plan. Managed community’s cornerstone teen program. Developed marketing materials, recruited candidates, built curriculum, and implemented year-long education and community service program. Planned and led trips to Israel and Europe. Hired, trained, and supervised trip staff; set itineraries; and created educational content. Organized community-wide programming, including concerts, rallies, courses, and speakers. Created and implemented fundraising campaign plan.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Jewish Federation of the North Shore","title":"Program Director"}],"url":""}]', '["Jane Gentile “Lisa is a pleasure to work with and very detailed in her market research. I had asked her to prepare various competitor profile analyses in preparation for product launches. She completed this with high quality in the time promised and in some cases early. She is a cheerful team player! Thank you Lisa!”","Jeffrey Kramer “Lisa worked at our Center as a Graduate Assistant. She did a great job in this capacity, handling many different responsibilities. I can without reservation endorse and support her application and would be happy to respond to any questions regarding her capabilities.”"]'] User: ['Cynthia Lepley', 'Specialties: Insurance Legal Health and Nutrition Business Customer Service Claims', 'Casualty Claims Specialist II Powersports - Bodily Injury at Nationwide Insurance', 'Nationwide Insurance', '[{"company":"Nationwide Insurance","company_id":"nationwide","industry":"Insurance","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"","duration":"Sep 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Sep 2015","subtitle":"Nationwide Insurance","title":"Casualty Specialist II - Bodily Injury"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"Progressive Insurance","company_id":"progressive-insurance","location":null,"positions":[{"description":"","duration":"Dec 2005 Sep 2015 9 years 10 months","duration_short":"9 years 10 months","end_date":"Sep 2015","start_date":"Dec 2005","subtitle":"Progressive Insurance","title":"Arbitration Specialist; Claims Adjuster Sr."},{"description":"","duration":"Dec 2005 Feb 2008 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2008","start_date":"Dec 2005","subtitle":"Progressive Insurance","title":"Claims Generalist"}],"url":"https://www.linkedin.com/company/progressive-insurance"},{"company":"Dolyk & Zeiher","company_id":null,"location":"Sandusky, Ohio","positions":[{"description":"","duration":"Oct 2008 Nov 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2011","start_date":"Oct 2008","subtitle":"Dolyk & Zeiher","title":"Paralegal"}],"url":""},{"company":"Beachbody","company_id":"beachbody","location":"","positions":[{"description":"","duration":"Feb 2010 Jul 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2011","start_date":"Feb 2010","subtitle":"Beachbody","title":"Coach"}],"url":"https://www.linkedin.com/company/beachbody"},{"company":"Western & Southern Financial Group","company_id":"western-&-southern-financial-group","location":"","positions":[{"description":"","duration":"Nov 2010 May 2011 7 months","duration_short":"7 months","end_date":"May 2011","start_date":"Nov 2010","subtitle":"Western & Southern Financial Group","title":"Agent"}],"url":"https://www.linkedin.com/company/western-&-southern-financial-group"}]', '["Dennis Emahiser “Cindy is a determined woman who gives 110% with everything she does. She\'s cheerful, helpful, and pleasant to be around. She lifts team morale, and she enjoys helping people. I wouldn\'t hesitate in recommending Cindy. She\'s an asset for any company.”","Justin Wilkes “Cindy is very friendly, easy-going, and was great to deal with when buying life insurance. She was very patient and explained what she had to offer in a way that I could easily understand.”"]']### Assistant: The agent's job is to conduct market research and strategy formulation in the insurance industry, and today, the agent is reaching out to the user because they need to gather information regarding insurance claims for a research project.
### Human: Agent: ['Joseph Lepis', 'Technology entrepreneur, technical lead, application architect, software engineerSpecialties: Application architecture, SDLC, data modeling, recruiting, systems engineering, agile development, AWS (SQS, CloudFront), product development, Node.js, DelayedJob, Queuing Architectures, PHP, MySQL, NoSQL, Ruby on Rails, Representational State Transfer (REST), jQuery, Meteor, TDD, Java 1.6+, Play Framework, ASP .NET,', 'Senior Software Engineer', 'Panda Strike', '[{"company":"Panda Strike","company_id":"panda-strike","industry":"Computer Software","location":"","positions":[{"description":"Team lead and a team member for multinational clients providing technical leadership, development, and support- Converted monolithic Ruby on Rails application to an API based platform with a modern Javascript frontend for a distributed digital message board company.- Led external development team for client engagement; responsible for all facets of project (User Generated Content GAE project).- Reduced page load time by 60% by converting existing code to use bulk read/writes from datastore and cache.- Integrated third party APIs into existing client platform, including Google Recommendation Engine and Visa Checkout. - Increased user conversion by 30% by integrating third party APIs.- Improved marketing analytics through creative coding approach without sacrificing customer experience.- Developed scalable and stable distributed architecture for processing user submitted content (text, images, video).- Helped recruit and mentor Panda Strike engineers.","duration":"Apr 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Panda Strike","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/panda-strike"},{"company":"Self Employed","company_id":null,"location":"Kailua, HI","positions":[{"description":"","duration":"Feb 2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"Feb 2013","subtitle":"Self Employed","title":"Technology Consultant"}],"url":""},{"company":"ForkFly","company_id":"chord-communities","location":"Portland, OR","positions":[{"description":"Replaced outgoing CTO and transformed engineering effort from a single developer into a team, with continuous integration, test automation, issue tracking, and version control. Helped recruit, hire, and mentor technical staff and managed external contractors.Oversaw product development from ideation to feature release. I architected a reusable API for a new service based platform that included new mobile applications for both Android and iOS platforms, as well as new website. Created product strategy and road map; worked with executive team, mapping business goals to development goals.","duration":"Jul 2010 Feb 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2013","start_date":"Jul 2010","subtitle":"ForkFly","title":"VP of Engineering"}],"url":"https://www.linkedin.com/company/chord-communities"},{"company":"Green Vision Media","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"Served as Senior Software Engineer for a technology startup that delivered wireless in-room services in the hotel industry (James Platform). Created RESTful API for mobile devices. Architected and developed web-based tool for concierge users that would allow consumer users to create a visual representation of their likes. Coordinated and managed offsite development team to support development effort of additional features for James Platform. Managed UI resource and offshore team and conducted daily stand up meetings and code reviews.","duration":"Mar 2010 Aug 2010 6 months","duration_short":"6 months","end_date":"Aug 2010","start_date":"Mar 2010","subtitle":"Green Vision Media","title":"Application Architect/Senior Software Engineer (Consultant)"}],"url":""},{"company":"Alpha Multimedia Solutions, Inc","company_id":"alpha-multimedia-solutions-inc.","location":"Portland, Oregon Area","positions":[{"description":"Served as Principal and Director of Technology for an interactive agency specializing in corporate communications for tier 1 clients. Responsible for development program including sourcing, vetting, and assessing potential vendors and subcontractors.Managed agency infrastructure and workflow for daily operations including network optimization, server backups, data recovery, and VOIP setup. Lead technology assessment for potential and existing clients while supporting sales and marketing efforts.Performed business forecasting (profit and loss, balance sheet, cash flow analysis) to determine future financial health.","duration":"Jul 2004 Mar 2010 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2010","start_date":"Jul 2004","subtitle":"Alpha Multimedia Solutions, Inc","title":"Principal/Technology Director"}],"url":"https://www.linkedin.com/company/alpha-multimedia-solutions-inc."},{"company":"FNIS","company_id":"fis","location":"Honolulu, HI","positions":[{"description":"Part of a team that was responsible for building and maintaining an enterprise level web application (Development, System Test, QA, Training and Production). Architected and developed back office web services for data aggregation.Maintained existing code base while developing new features and enhancements.Assisted with all technical infrastructure documentation (i.e. environment designs, application installation/configuration guides, start/stop procedures, troubleshooting guide, etc).","duration":"Oct 2002 Jun 2004 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2004","start_date":"Oct 2002","subtitle":"FNIS","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/fis"},{"company":"Accenture","company_id":"accenture","location":"Greater Los Angeles Area","positions":[{"description":"Technology analyst in Media & Entertainment division. Helped design and develop custom corporate portal for large entertainment client.","duration":"Jan 2001 Oct 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2002","start_date":"Jan 2001","subtitle":"Accenture","title":"Analyst"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Reddotnet","company_id":"reddotnet","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Reddotnet","title":"Intern"}],"url":"https://www.linkedin.com/company/reddotnet"},{"company":"SPAWAR","company_id":"spawar","location":"","positions":[{"description":"","duration":"Sep 1997 Jan 2000 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2000","start_date":"Sep 1997","subtitle":"SPAWAR","title":"Engineer in Training"}],"url":"https://www.linkedin.com/company/spawar"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"","positions":[{"description":"","duration":"1995 1996 1 year","duration_short":"1 year","end_date":"1996","start_date":"1995","subtitle":"Kaiser Permanente","title":"Analyst"}],"url":"https://www.linkedin.com/company/kaiser-permanente"}]', '["“Joe Lepis and his brother, Mike, are an awesome team to work with! Their company - Alpha Multimedia Solutions - developed a custom real estate website - www.LanikaiProperties.com - for me. I love my site, and I get so many compliments on it. Joe and Mike and their team at AMS were very patient with me during the planning and development process. On-going maintenance and updates have been easy too. I highly recommend Joe (and Mike) Lepis when you need a good looking, hard-working web presence!”","“Joe expertise is interactive web applications. The templates he has produced are rich with content and very customizable. He listens to your requirements and produces a top quality product on time!”"]'] User: ['Tanner Rowland', 'Owner & Operator of Alliance Maintenance Inc. in the Tulsa and Shawnee, OK metropolitan areas. At Alliance Maintenance, we have proven systems and processes in place to ensure our customers get excited about having a clean and orderly place to work every day, month after month. We’d love to get you excited about the cleaning at your office too! Let’s connect!', 'Owner/Area Developer - Alliance Maintenance of Eastern Oklahoma at Alliance Maintenance Inc.', 'Alliance Maintenance Commercial Cleaning', '[{"company":"Alliance Maintenance Commercial Cleaning","company_id":"alliance-maintenance-inc-","industry":"Facilities Services","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Alliance Maintenance Commercial Cleaning","title":"Owner/Area Developer - Alliance Maintenance of Eastern Oklahoma"},{"description":"","duration":"Jun 2019 Oct 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2021","start_date":"Jun 2019","subtitle":"Alliance Maintenance, Inc.","title":"Operations Specialist"},{"description":"","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"Alliance Maintenance, Inc.","title":"Management Intern"}],"url":"https://www.linkedin.com/company/alliance-maintenance-inc-"},{"company":"University of Oklahoma","company_id":"university-of-oklahoma","location":"Norman, Oklahoma","positions":[{"description":"","duration":"May 2017 May 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2019","start_date":"May 2017","subtitle":"University of Oklahoma","title":"Student Manager - Men’s Basketball"}],"url":"https://www.linkedin.com/company/university-of-oklahoma"},{"company":"Oklahoma City Thunder","company_id":"okcthunder","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"Thunder basketball camp coach. Thunder basketball camp coach.","duration":"Dec 2016 Nov 2018 2 years","duration_short":"2 years","end_date":"Nov 2018","start_date":"Dec 2016","subtitle":"Oklahoma City Thunder","title":"Youth Basketball Coach"}],"url":"https://www.linkedin.com/company/okcthunder"}]', '["Dryden Dennis “You won\'t find anyone more diligent, thorough, and attentive to the customer than Tanner. I have had the pleasure of working alongside Tanner during building inspections, customer calls, and team meetings. Throughout those times, I have always been impressed with how he treats his coworkers, employees, and customers. I highly recommend working with Tanner! ”","Erin Rowland “Tanner is committed to providing excellent service to his customers and believes every relationship should be a win, win! I would work with Tanner anytime! ”"]']### Assistant: The agent's job is to develop web applications and provide technical leadership, and today the user is reaching out to the agent because they need assistance with developing a custom real estate website for their business.
### Human: Agent: ['Ashley Peele', 'I’ve followed an unconventional career path, pocketing a design and architecture background for a career problem-solving and innovating with a SaaS and digital transformation company focused on improving the operations of large and midsize businesses. From Fortune 50 to midsize organizations, my goal is to pair the right solution to the highest-priority problems and opportunities, cementing competitiveness and longevity for my clients.', 'Process optimization and automation consultant', 'R-Path Automation', '[{"company":"R-Path Automation","company_id":"r-pathautomation","industry":"Management Consulting","location":"","positions":[{"description":"Pairing midsize organizations with automation solutions to meet their business needs (growth, downsizing, M&As, process optimization, compliance, etc.). Specific focus on financial services, healthcare, insurance and logistics organizations. Pairing midsize organizations with automation solutions to meet their business needs (growth, downsizing, M&As, process optimization, compliance, etc.). Specific focus on financial services, healthcare, insurance and logistics organizations.","duration":"Nov 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Nov 2018","subtitle":"R-Path Automation","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/r-pathautomation"},{"company":"Telogical Systems","company_id":"telogical-systems","location":null,"positions":[{"description":"A successful SaaS vendor to Fortune 500 companies. We\'re a flat organization without titles, but if I had one for myself, it\'d be Chief Problem Solver. My core responsibilities relate to solving the company\'s toughest challenges: leading all sales & renewal strategies, driving innovative product design & development, building strong networks with our clients, and being a leader within our organization.","duration":"2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"2013","subtitle":"Telogical Systems","title":"Chief Problem Solver"},{"description":"Led a team of accomplished individuals responsible for client consultation, service delivery and product experience for some of the largest telecom providers in the U.S. and Canada.","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Telogical Systems","title":"Director of MSO Client Services"},{"description":"Responsible internally for on-time delivery of products and services and externally for the customer satisfaction of these products and services. Constant evaluation of new market opportunities and ways to grow relationships and add value for our clients.","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Telogical Systems","title":"Account Executive & Project Manager"}],"url":"https://www.linkedin.com/company/telogical-systems"},{"company":"Alliance For Full Acceptance","company_id":"alliance-for-full-acceptance","location":"North Charleston, South Carolina, United States","positions":[{"description":"Achieving, nurturing and defending equality locally and regionally through legislation, training and education. Achieving, nurturing and defending equality locally and regionally through legislation, training and education.","duration":"Aug 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Alliance For Full Acceptance","title":"Member, Board of Directors"}],"url":"https://www.linkedin.com/company/alliance-for-full-acceptance"},{"company":"North Charleston, SC","company_id":null,"location":"","positions":[{"description":"\\"The credit belongs to the [wo]man who is actually in the arena [...]; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends [her]self in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if [s]he fails, at least fails while daring greatly, so that [her] place shall never be with those cold and timid souls who neither know victory nor defeat.\\"","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"North Charleston, SC","title":"Candidate for North Charleston Mayor"}],"url":""},{"company":"Clemson University","company_id":"clemson-university","location":"","positions":[{"description":"Raised funds to support academics at the greatest university in the nation.Fostered relationships with incoming students and managed the freshman living experience. Raised funds to support academics at the greatest university in the nation.Fostered relationships with incoming students and managed the freshman living experience.","duration":"Aug 2006 May 2009 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2009","start_date":"Aug 2006","subtitle":"Clemson University","title":"Resident Assistant & Alumni Fund Manager"}],"url":"https://www.linkedin.com/company/clemson-university"},{"company":"CORE Landscape Group","company_id":null,"location":"","positions":[{"description":"Worked with clients to visualize their dream designs. Worked with clients to visualize their dream designs.","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"CORE Landscape Group","title":"Design and Planning Intern"}],"url":""}]', '["Jordan Mann “I have had the pleasure of working with Ashley since she joined Telogical seven years ago. Ashley and I have worked closely on multiple products and client requests during her time in Account Management and Sales. Ashley has developed the skills and knowledge to handle both a technical product discussion with multiple team members, as well as the ability to successfully manage account and sales opportunities with fortune 500 companies. These abilities have made her an incredibly successful account and sales manager that can handle any complex client opportunities. ”","Joseph Hyatt “Ashley is an incredibly effective sales and account management professional. I\'ve had the pleasure of working with her for several years, and have seen first hand her ability to successfully manage complex sales opportunities. She is a skilled communicator and a thoughtful leader who is capable of quickly learning about new technologies and products and how they might benefit existing and prospective clients.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to pair midsize organizations with automation solutions to meet their business needs, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in improving communications initiatives for the user's consumer business group at 3M.
### Human: Agent: ['Blaine Hawkes', 'As a graphic designer for over 15 years, I am skilled in print and web graphic design. I have expert knowledge of the print production process, the use of Adobe InDesign, Adobe PhotoShop and Adobe Illustrator. In addition, I have experience in HTML and CSS.', 'Design Manager at Arena Mail + Digital', 'Arena Mail + Digital', '[{"company":"Arena Mail + Digital","company_id":"arenawins","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Arena Mail + Digital","title":"Design Manager"}],"url":"https://www.linkedin.com/company/arenawins"},{"company":"Horizon Design","company_id":null,"location":null,"positions":[{"description":"","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"Horizon Design","title":"Freelance Graphic Designer"},{"description":"I create custom marketing and design materials for companies of all sizes. I create logos, magazines, brochures, advertising, websites, etc. to make a company look fabulous.","duration":"2006 Jan 2021 15 years","duration_short":"15 years","end_date":"Jan 2021","start_date":"2006","subtitle":"Horizon Design","title":"Owner"}],"url":""},{"company":"In The Event","company_id":"in-the-event","location":null,"positions":[{"description":"Create graphics for upcoming events. Graphics included web, brochures, flyers, posters, vinyl clings and other designs as needed using the Adobe Suite. Created 3D design of event spaces for clients.","duration":"Mar 2020 Aug 2020 6 months","duration_short":"6 months","end_date":"Aug 2020","start_date":"Mar 2020","subtitle":"In The Event","title":"Graphic Designer"},{"description":"Create event solutions for companies with a specialization in trade show events. This involves meeting with the client, creating solutions for their event which involves the planning, execution and follow up.","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"In The Event","title":"Account Executive"}],"url":"https://www.linkedin.com/company/in-the-event"},{"company":"Fundracer LLC","company_id":null,"location":"","positions":[{"description":"All aspects of the fundracer events. I handle the finding of new venues and charitable partners to creating marketing plans and then making sure all aspects of race day are handled. All aspects of the fundracer events. I handle the finding of new venues and charitable partners to creating marketing plans and then making sure all aspects of race day are handled.","duration":"Jan 2014 Jun 2018 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2018","start_date":"Jan 2014","subtitle":"Fundracer LLC","title":"Sr. Event Manager"}],"url":""},{"company":"Classical Singer","company_id":null,"location":"","positions":[{"description":"Classical Singer serves the classically trained (mainly opera) singers. My role was to coordinate the production of a monthly magazine, publicity materials, marketing materials, trade show and convention materials, etc. In addition, I took on the added role of Marketing Manager. I designed all printed materials for the company and worked with outside artists as needed. I was accountable for bidding out all projects and following printed production through to completion. Classical Singer serves the classically trained (mainly opera) singers. My role was to coordinate the production of a monthly magazine, publicity materials, marketing materials, trade show and convention materials, etc. In addition, I took on the added role of Marketing Manager. I designed all printed materials for the company and worked with outside artists as needed. I was accountable for bidding out all projects and following printed production through to completion.","duration":"Jan 2004 Sep 2007 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2007","start_date":"Jan 2004","subtitle":"Classical Singer","title":"Art Director"}],"url":""},{"company":"Franklin Estimating Systems","company_id":null,"location":"","positions":[{"description":"Direct and steer the marketing and design for Franklin Estimating Systems. I created and oversaw the creation of various magazine ads, brochures, publications and more. I ran the trade show marketing and developed new strategies for emerging markets. Direct and steer the marketing and design for Franklin Estimating Systems. I created and oversaw the creation of various magazine ads, brochures, publications and more. I ran the trade show marketing and developed new strategies for emerging markets.","duration":"Oct 2002 Aug 2003 11 months","duration_short":"11 months","end_date":"Aug 2003","start_date":"Oct 2002","subtitle":"Franklin Estimating Systems","title":"Marketing Director"}],"url":""},{"company":"Tahitian Noni International","company_id":"tahitian-noni-international","location":"","positions":[{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"Tahitian Noni International","title":"Project Manager, US Communications"}],"url":"https://www.linkedin.com/company/tahitian-noni-international"}]', '["Nick Mills “Blaine was very conscientious, hard-working, and insightful on an every-day basis. He was able to pull off miracles from time to time against nearly impossible odds. He also brought our \\"old\\" (archaic) branding up to date. He designed new banners and a panel-and-frame system for our trade show booth. This made a very positive difference in our presence at trade shows. Despite many roadblocks that would have derailed average marketers, Blaine trusted his insight and followed through time and time-again in a timely and exceptional way.”","Mark Stoddard “Blaine has an unusually keen eye for design, not an easy thing. And he is able to quickly create interesting layouts that actually direct attention and sales. Easy to work with as well.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to reach out to potential clients and offer graphic design services, Today, the user is reaching out to the agent because they need assistance with creating visually appealing marketing materials for their IT transformation initiative.
### Human: Agent: ['Hadi Rawas, ALM, PHRi', 'A qualified HRBP with 7 years of experience in HR. Experienced working in a high growth multinational company, over time I have developed my skills partnering with business leaders across 3 countries. Key achievement include: driving HR initiatives, talent acquisition, talent management, HR digital transformation, analytics, engagement and retention activities. My biggest asset is my hybrid capability in HR and operations which give immense traction in driving strategy and culture.', 'HR Business Partner \| HR Management \| Digital Transformation \| Diversity & Inclusion \| Engagement', 'Health Flow Clinic', '[{"company":"Health Flow Clinic","company_id":null,"location":"Dubai, United Arab Emirates","positions":[{"description":"• Liased with relevant stakeholders to define HR scope and project deliverables• Organized pre-planning execution for project launch (HR activities targeted: Org Design, JDs, recruitment, on-boarding, HR database selection) • Liased with relevant stakeholders to define HR scope and project deliverables• Organized pre-planning execution for project launch (HR activities targeted: Org Design, JDs, recruitment, on-boarding, HR database selection)","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Health Flow Clinic","title":"HR Consultant"}],"url":""},{"company":"Averda","company_id":"averda","location":null,"positions":[{"description":"• Partnered with North Africa Business Leaders to implement Dubai corporate office strategy • Managed HR digital transformation North Africa, digitized 40 manual processes• Conducted Organizational restructuring, achieved 12% reduction on 2020 manpower budget• Restructured people reward and company resources in response to COVID-19 • Coached and led local HR team on all-inclusive HR functions: Talent Acquisition, Employee Lifecycle, Compensation, Performance Management, Org design, HRM systems • Managed Senior Expat team HR functions in accordance with UAE labor law: talent acquisition, contracts, compensation, on-boarding, off-boarding and disciplinary procedures • Partnered with country business leaders to improve business performance through analyzing key metrics, developing actionable plans (engagement, structure, performance management), reviewing P&L to asses impact and future actions• Conducted yearly manpower planning and budget for 3 countries, 9 projects, 6200 FTE • Implemented UAE Corporate HR strategy into local HR and Business priorities• Rolled out Engagement Initiatives such as annual cross-cultural events – Improved NPS by 19% • Developed training programs for operation leaders on D&I (Diversity and Inclusion)","duration":"Aug 2019 Nov 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Nov 2020","start_date":"Aug 2019","subtitle":"Averda","title":"Regional Human Resources Business Partner"},{"description":"• Reviewed monthly P&L and preformed corrective measures aligning monthly expenditure with 2019 approved budget• Restructured Vehicle Control and Operational departments - 6.5% fleet utilization increase• Trained operations team on logistics dashboard to audit vehicle performance - 3 rental trucks reduced • Led QHSE team - Developed a safety culture for operation employees - reduced work accidents by 40% 2018-2019• Supervised ISO 9:001 and 14:001 certification process 2019","duration":"Mar 2019 Aug 2019 6 months","duration_short":"6 months","end_date":"Aug 2019","start_date":"Mar 2019","subtitle":"Averda","title":"Operations Manager"},{"description":"• Trained and aligned local HR team with internal P&Ps• Prepared and monitored Manpower Budget for Gabon project• Launched incentive criteria for skilled and unskilled employees• Facilitated TNA activities for IC & Managerial level executives• A-Z management of recruitment process• Directed all engagement activities such as Labor Day, Christmas Festival, Marathons• Improved employee satisfaction by 8% 2016-2017 YoY average","duration":"Aug 2016 Feb 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2019","start_date":"Aug 2016","subtitle":"Averda","title":"Senior HR Operations Advisor"},{"description":"• Configured Payroll for AVERDA Gabon based on Labor Law regulations• Drafted and certified internal rules and regulations for AVERDA Gabon• Recruitment of operational and administration staff levels: manager, IC, skilled and non-skilled• Managed full recruitment process including social security and governmental regulatory processes• Expedited election process for employee delegates","duration":"Feb 2014 Jul 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2016","start_date":"Feb 2014","subtitle":"Averda","title":"HR Officer"}],"url":"https://www.linkedin.com/company/averda"},{"company":"American University of Beirut","company_id":"american-university-of-beirut","location":"Lebanon","positions":[{"description":"•Analyzed blood, urine, and X-ray cycle efficiency•Data analysis provided assisted in overcoming inefficiencies of lab results processing time •Analyzed blood, urine, and X-ray cycle efficiency•Data analysis provided assisted in overcoming inefficiencies of lab results processing time","duration":"Mar 2011 May 2011 3 months","duration_short":"3 months","end_date":"May 2011","start_date":"Mar 2011","subtitle":"American University of Beirut","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/american-university-of-beirut"}]', '["Melt van der Spuy “As HR Business Partner, Hadi efficiently displayed Resourcefulness, Transparent Communication, and Teamwork. He focused on lifelong learning helping him master the digital transformation that we continuously drove, with cultural sensitivity. He is strong on diversity and inclusion and speaks the main, required languages from francophone Africa. He is always professional and composed.”","Salim MORTAJI “Hadi is a great manager, He always kept the team motivated and shared knowledge. I believe he is one of the best managers I ever had, as his people skills are highly developed. His ability to deal with a crisis and come up with new ways to achieve results were always an inspiration. i worked with him during the Covid19 pandemic with it\'s ambiguity and uncertainty, and i felt that with Hadi we always had a plan. I’m delighted I had the chance to learn from Hadi.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to work as an HR Business Partner in a multinational company. Today, the agent is reaching out to the user because they need to discuss potential opportunities for collaboration in talent acquisition and employee engagement initiatives.
### Human: Agent: ['Brent F. Daugherty', '28+ Years Experience in Computer Repair (PC/Mac), Tech Support, HelpDesk, Ticket System and Live Chat Support and Customer Service (inbound, email, live chat and ticket); 28+ Years Experience in Microsoft OS Platforms, Mac/Mac OSX Platforms and Linux Platforms; 10+ Years Experience in WHM/cPanel; 15+ Years Experience in Web Design and Graphics; 15+ Years Experience in WordPress and Plugins;10+ Years Experience in Microsoft Office; 5+ Years Experience in WorpdPress (Install, Config, Theme Config/Edit, Maintenance); Specialties: Computer Repair, Tech Support/HelpDesk/Live Support, Web Design, Wordpress Specialist, PHP/mySQL Script Install/Config.', 'Computer Repair, Tech Support, Helpdesk, Remote Windows/Mac Technician', 'The GIANT Company', '[{"company":"The GIANT Company","company_id":"the-giant-company","industry":"Retail","location":"United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Nov 2019","subtitle":"The GIANT Company","title":"Associate"}],"url":"https://www.linkedin.com/company/the-giant-company"},{"company":"ZothNET Solutions","company_id":null,"location":"Selinsgrove, PA","positions":[{"description":"Linux Administrator of ZothNET Solutions, a Web Hosting Company (previously known as UltraTech Internet Services and Virtual Ventures). I have more than 15+ years in the Hosting Industry. ZothNET Tech Solutions is our Computer/Network Repair, and Cell Phone Repair Business. We offer On-site Computer, Server, Software, Networking Services. Customer Service, Helpdesk, Tech Support, Collections. Linux Administrator of ZothNET Solutions, a Web Hosting Company (previously known as UltraTech Internet Services and Virtual Ventures). I have more than 15+ years in the Hosting Industry. ZothNET Tech Solutions is our Computer/Network Repair, and Cell Phone Repair Business. We offer On-site Computer, Server, Software, Networking Services. Customer Service, Helpdesk, Tech Support, Collections.","duration":"Apr 1997 - Present 24 years 7 months","duration_short":"24 years 7 months","end_date":"Present","start_date":"Apr 1997","subtitle":"ZothNET Solutions","title":"Administrator/Owner"}],"url":""},{"company":"Esco Indiana","company_id":null,"location":"Indianapolis, Indiana","positions":[{"description":"","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"Esco Indiana","title":"Asset Recovery and Recycling & eBay Sales"}],"url":""},{"company":"Transdev","company_id":"-transdev","location":"Indianapolis, Indiana","positions":[{"description":"Drive am IndyGo Shuttle Bus for the disabled. Drive am IndyGo Shuttle Bus for the disabled.","duration":"Dec 2018 Apr 2019 5 months","duration_short":"5 months","end_date":"Apr 2019","start_date":"Dec 2018","subtitle":"Transdev","title":"Paratransit Operator"}],"url":"https://www.linkedin.com/company/-transdev"},{"company":"Commonwealth of Pennsylvania","company_id":"commonwealth-of-pennsylvania_2","location":"Selinsgrove, PA","positions":[{"description":"State Employee - AFSCME Union State Employee - AFSCME Union","duration":"Mar 2014 Apr 2018 4 years 2 months","duration_short":"4 years 2 months","end_date":"Apr 2018","start_date":"Mar 2014","subtitle":"Commonwealth of Pennsylvania","title":"RSA"}],"url":"https://www.linkedin.com/company/commonwealth-of-pennsylvania_2"},{"company":"3 Nails Disaster Volunteers Corp.","company_id":null,"location":"Selinsgrove, PA","positions":[{"description":"I am the Co-Founder/VP/Treasurer of 3 Nails Disaster Volunteers Corp and 3 Nails Disaster Response Team. I am the Co-Founder/VP/Treasurer of 3 Nails Disaster Volunteers Corp and 3 Nails Disaster Response Team.","duration":"Apr 2011 Jul 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2015","start_date":"Apr 2011","subtitle":"3 Nails Disaster Volunteers Corp.","title":"Vice President/Treasurer"}],"url":""},{"company":"Bold Souls Outreach Ministries","company_id":null,"location":"Selinsgrove, PA","positions":[{"description":"I am responsible for Fundraising, Disaster Relief Trip Planning, Webmaster and Company IT. BSOM is the new Non-Profit Organization name for our 501c3 Organization. 3 Nails Disaster Volunteers will continue to be used for our Disaster Relief Team. I am responsible for Fundraising, Disaster Relief Trip Planning, Webmaster and Company IT. BSOM is the new Non-Profit Organization name for our 501c3 Organization. 3 Nails Disaster Volunteers will continue to be used for our Disaster Relief Team.","duration":"Apr 2011 Jul 2015 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 2015","start_date":"Apr 2011","subtitle":"Bold Souls Outreach Ministries","title":"Vice President/Treasurer"}],"url":""}]', '["John M. Kendall “Brent is a great guy,, very personable,, very detailed oriented in his business .. Great work at very fair prices, I Highly recommend him.”","Ron Ross “Brent is a great person ,He does great work and his prices are more than fair. He is very trustworthy and reliable.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide tech support and helpdesk services, and today they are reaching out to the user because they need assistance with event planning software for an upcoming conference.
### Human: Agent: ['Angie Chuang', 'A seasoned and goal oriented supply chain management and product operations professional with an extensive background in healthcare and hi-tech industries. Over 25 years of experience in R& D purchasing, global sourcing, vendor management, cost reduction, inventory management, demand planning and customer service.', 'Purchasing Manager at On Lok', 'On Lok', '[{"company":"On Lok","company_id":"on-lok","industry":"Hospitals and Health Care","location":"San Francisco, CA","positions":[{"description":"","duration":"May 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"May 2019","subtitle":"On Lok","title":"Purchasing Manager"}],"url":"https://www.linkedin.com/company/on-lok"},{"company":"Stanford Healthcare","company_id":null,"location":"Palo Alto, CA","positions":[{"description":"• Manage hospital purchase contracts for both equipment and services for hospital clinics and IT department• Work with stakeholders to review purchase requisitions, services agreement and statement of work to comply with business and contract administration requirements• Coordinate purchase activities with cross-functional departments and vendors to obtain products and services in a timely manner• Work closely with accounting and finance departments to insure alignment and leverage existing practices","duration":"Sep 2012 Apr 2019 6 years 8 months","duration_short":"6 years 8 months","end_date":"Apr 2019","start_date":"Sep 2012","subtitle":"Stanford Healthcare","title":"Sr. Buyer - Supply Chain"}],"url":""},{"company":"Avid Technology/Digidesign","company_id":"avid-technology","location":"","positions":[{"description":"• Purchase and manage complex high value electronics, fabricated material, mechanical and turnkey assemblies • Act as project manager for new product introduction to manufacturing operation and contract manufacturers• Provide purchasing expertise to engineering design and move purchased raw materials and turnkey products from domestic sources to Asia, mainly in China and Taiwan• Work closely with design engineers to find cross and substitute for AVL and created AVL at SAP to distribute to contract manufacturers and Avid production team • Analyze department price variance reports, negotiated several million-dollar contracts and coordinated the ventures between suppliers and Avid• Negotiate partnerships with corporations that deliver cost, quality and production goals","duration":"Jan 2006 Jul 2012 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 2012","start_date":"Jan 2006","subtitle":"Avid Technology/Digidesign","title":"Sr. Commodity Manager"}],"url":"https://www.linkedin.com/company/avid-technology"},{"company":"Line 6, a Yamaha Company","company_id":null,"location":"Calabasas, CA","positions":[{"description":"• Prepared RFQs, evaluating bids and selection of qualified suppliers for an audio electronics design company• Sourced overseas (China, Taiwan, Thailand, Vietnam and Korea) and domestic suppliers for new and ongoing products• Interfaced with engineering and manufacturing teams to achieve FCS (First Customer Ship) for new products• Resolved engineering, manufacturing and accounting issues with vendors• Reviewed MRP and requisitions for all procurements and delivery schedules• Formulated and managing supplier lead-time and total purchase cost reduction","duration":"Apr 2001 Sep 2004 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2004","start_date":"Apr 2001","subtitle":"Line 6, a Yamaha Company","title":"Sr. Buyer"}],"url":""},{"company":"Alesis Studio Electronics","company_id":null,"location":"Santa Monica, CA","positions":[{"description":"• Interfaced with divisional management and buyers/planners to forecast product demands• Sourced overseas and domestic suppliers in electronic and mechanical products for an audio electronics company• Negotiated and executing contracts • Performed cost/inventory analysis, and achieve 20% cost reduction on all assigned projects• Resolved engineering and manufacturing issues (ECR, ECO) with suppliers• Dramatically reduced dormant corporate inventory by 25% within a year • Interfaced with divisional management and buyers/planners to forecast product demands• Sourced overseas and domestic suppliers in electronic and mechanical products for an audio electronics company• Negotiated and executing contracts • Performed cost/inventory analysis, and achieve 20% cost reduction on all assigned projects• Resolved engineering and manufacturing issues (ECR, ECO) with suppliers• Dramatically reduced dormant corporate inventory by 25% within a year","duration":"Mar 1999 Apr 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2001","start_date":"Mar 1999","subtitle":"Alesis Studio Electronics","title":"Sr. Buyer/Planner"}],"url":""}]', '["Taiho Yamada “Angie deftly manages relationships with contract manufacturers, aligning them with our organization\'s goals, while keeping them engaged and productive. She also consistently demonstrates her ability to maintain a highly efficient supply chain, working closely with the demand planning group and product management to satisfy the needs of our business and our customers. Angie routinely asks questions that need to be asked and offers insightful solutions to problems when they arise. For these, and many other reasons, I recommend Angie without hesitation.”","Doug Steigerwald “Angie did a fantastic job as New Product Introduction (NPI) buyer Avid\'s Eleven Rack and as back-up buyer on the SC48 Live Sound Console programs that I managed. She regularly attended weekly design meetings and was always ahead of me in getting quotes, finding alternate sources, making sure the CM had all our negotiated pricing, addressing Min Order Quantities, etc. In short--she did great! She\'s a hard worker and meticulous with great attention to detail”"]'] User: ['Ruth Arellano Colomina', 'Me gusta escuchar y comprender a la persona que hay detrás del profesional, lo que me permite acompañarle en sus retos. Además, vivir en diferentes países, me está dando la oportunidad de conocer el mundo a través de las personas, algo realmente apasionante.', 'Derecho, Senior Executive Coach en dpersonas, Mentora de estudiantes en UNIR y autora de SAL Y ARENA.', 'dpersonas', '[{"company":"dpersonas","company_id":"dpersonas","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Dec 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2015","subtitle":"dpersonas","title":"Senior Executive Coach"},{"description":"","duration":"Aug 2012 Dec 2015 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2015","start_date":"Aug 2012","subtitle":"dpersonas","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/dpersonas"},{"company":"Ayuntamiento de Madrid","company_id":"ayuntamiento-de-madrid-espa%C3%B1a","location":"Madrid, España","positions":[{"description":"","duration":"Nov 2002 Jul 2012 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jul 2012","start_date":"Nov 2002","subtitle":"Ayuntamiento de Madrid","title":"Técnico Deportivo"}],"url":"https://www.linkedin.com/company/ayuntamiento-de-madrid-espa%C3%B1a"},{"company":"Colegio JOYFE","company_id":"colegio-joyfe","location":"Madrid, España","positions":[{"description":"","duration":"Apr 1997 Jun 2002 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2002","start_date":"Apr 1997","subtitle":"Colegio JOYFE","title":"Técnico Deportivo"}],"url":"https://www.linkedin.com/company/colegio-joyfe"},{"company":"Ayuntamiento de Madrid","company_id":"ayuntamiento-de-madrid-espa%C3%B1a","location":"Madrid, España","positions":[{"description":"","duration":"Apr 1992 Jul 1996 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jul 1996","start_date":"Apr 1992","subtitle":"Ayuntamiento de Madrid","title":"Técnico Deportivo"}],"url":"https://www.linkedin.com/company/ayuntamiento-de-madrid-espa%C3%B1a"},{"company":"Colegio JOYFE","company_id":"colegio-joyfe","location":"Madrid, España","positions":[{"description":"","duration":"Sep 1989 Mar 1992 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 1992","start_date":"Sep 1989","subtitle":"Colegio JOYFE","title":"Técnico Deportivo"}],"url":"https://www.linkedin.com/company/colegio-joyfe"}]', '["Pedro Andres Canul Escobedo “Ha sido un proceso fantástico, en el que te ayuda a descubrirte, a darte cuenta de tus habilidades y a trabajar en las cosas que deseas mejorar, un proceso en el que vas avanzando de manera progresiva y en que te vas descubriendo como líder, una opción ideal, para quien desea ser mejor cada día.”","PATRICIA RODRIGUEZ DE VELASCO “Tuve la suerte de tener a Ruth como coach personal hace unos años, Ruth mostró ser una orientadora exigente, el trabajo a realizar con ella no fue fácil, ella marca los retos e incentiva a uno a ser consciente y analítico, a superarse y poner en práctica todas las pautas y a darles continuidad. Además es un tremendo ser humano con una gran sensibilidad e empatía. Además del coaching con Ruth formé parte de varios team buildings con dpersonas y siempre un lujo, cada jornada con ellos me ha servido enormemente a lo largo de mi carrera.”"]']### Assistant: The agent's job is to provide executive coaching services, and today, the agent is reaching out to the user because they need to schedule a coaching session to help the user improve their leadership skills in a professional setting.
### Human: Agent: ['Patrick Devlin', 'The Autumn Group is a full service staffing and solutions company headquartered in Windham, New Hampshire and with offices in Boston Massachusetts and Raleigh North Carolina. Supplying qualified IT professionals to both local and national customers, The Autumn Group is one of the fastest growing companies in New England. Specializing in Infrastructure - Lifecycle Management, Security, ERP/CRM and Quality/Validation opportunities, focusing on both immediate challenges, and provide the strategic support needed to meet long range business goals. We pride ourselves on our professional competent staff, and our honest business practices. The result is our placed IT professionals have the expertise and experience to manage short-term project tasks, and long-term business objectives. With an earned reputation built on trust and respect, our vision extends beyond just finding the right person for the job. The Autumn Group brings together the right people and the right solutions. Whether you need a direct hire, a contractor or a contract-to-hire, we will find the right person or team of people to fill the gap and achieve your business goals. Patrick@theautumngroupllc.com (603) 292-3880 - Direct Office Line (978) 430-0677 - Cell Phone', 'Account Executive at The Autumn Group IT Staffing and Solutions', 'The Autumn Group IT Staffing and Solutions', '[{"company":"The Autumn Group IT Staffing and Solutions","company_id":"the-autumn-group-llc","industry":"Human Resources Services","location":"","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"The Autumn Group IT Staffing and Solutions","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/the-autumn-group-llc"},{"company":"Barton Associates Inc.","company_id":"barton-associates-inc","location":null,"positions":[{"description":"","duration":"Nov 2015 Aug 2020 4 years 10 months","duration_short":"4 years 10 months","end_date":"Aug 2020","start_date":"Nov 2015","subtitle":"Barton Associates Inc.","title":"Group Manager, Recruiting"},{"description":"","duration":"May 2015 Jul 2020 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2020","start_date":"May 2015","subtitle":"Barton Associates Inc.","title":"Physician Recruiter"}],"url":"https://www.linkedin.com/company/barton-associates-inc"},{"company":"Lowell General Hospital","company_id":"lowell-general-hospital","location":"Lowell, MA","positions":[{"description":"","duration":"Apr 2013 May 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2015","start_date":"Apr 2013","subtitle":"Lowell General Hospital","title":"Security Officer"}],"url":"https://www.linkedin.com/company/lowell-general-hospital"},{"company":"University of Massachusetts Lowell Baseball","company_id":null,"location":"Lowell Massachusetts","positions":[{"description":"","duration":"Aug 2008 Jun 2012 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2012","start_date":"Aug 2008","subtitle":"University of Massachusetts Lowell Baseball","title":"Captain"}],"url":""}]', '["“Patrick is excellent. He\'s one of the best in the business. Hard working & Humble - 2 things you rarely see in this field. If you\'re looking for someone to represent you - Patrick is your guy! ”","“Patrick is excellent at managing a group of recruiters! Always keeps things organized and drives the team to work at their peak ability! Would be an asset to any team or sales floor. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide IT staffing and solutions, and today the user is reaching out to the agent because they need assistance in finding qualified IT professionals for a project in their healthcare company.
### Human: Agent: ['Shannon Narbutis', 'A motivated administrative professional working in a challenging environment. Over 20 years of experience successfully providing executive, administrative, secretarial, sales, and general office support. Proficient in a range of computer applications and various business software/CRM applications. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet deadlines. Recognized for driving efficiency improvements toward office workflows and processes.', 'Executive Assistant', 'Lincoln Financial Group', '[{"company":"Lincoln Financial Group","company_id":"lincoln-financial-group","industry":"Financial Services","location":"Radnor, PA","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Lincoln Financial Group","title":"Executive Assistant - IT Strategy, Operations & Finance"}],"url":"https://www.linkedin.com/company/lincoln-financial-group"},{"company":"Priority Healthcare Group","company_id":"priority-healthcare-group","location":"Eddystone, PA","positions":[{"description":"","duration":"Apr 2014 Jul 2017 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2017","start_date":"Apr 2014","subtitle":"Priority Healthcare Group","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/priority-healthcare-group"},{"company":"Aidan’s Transportation Services","company_id":null,"location":"Clifton Heights, PA","positions":[{"description":"","duration":"Oct 2012 Mar 2013 6 months","duration_short":"6 months","end_date":"Mar 2013","start_date":"Oct 2012","subtitle":"Aidan’s Transportation Services","title":"Executive Assistant"}],"url":""},{"company":"Digipos","company_id":"digipos-store-solutions","location":"Philadelphia, PA","positions":[{"description":"","duration":"Nov 2011 Oct 2012 1 year","duration_short":"1 year","end_date":"Oct 2012","start_date":"Nov 2011","subtitle":"Digipos","title":"Executive Assistant / Office Manager"}],"url":"https://www.linkedin.com/company/digipos-store-solutions"},{"company":"SunGard Availability Services","company_id":"sungard-availability-services","location":null,"positions":[{"description":"","duration":"May 2010 Nov 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2011","start_date":"May 2010","subtitle":"SunGard Availability Services","title":"Lead Management Representative"},{"description":"","duration":"Feb 2007 May 2010 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2010","start_date":"Feb 2007","subtitle":"Sungard Availability Services","title":"Administrative Assistant, Inside Sales"}],"url":"https://www.linkedin.com/company/sungard-availability-services"},{"company":"The Reynolds and Reynolds Company","company_id":"the-reynolds-and-reynolds-company","location":"","positions":[{"description":"","duration":"Sep 1997 Aug 2006 9 years","duration_short":"9 years","end_date":"Aug 2006","start_date":"Sep 1997","subtitle":"The Reynolds and Reynolds Company","title":"Strategic Account Coordinator"}],"url":"https://www.linkedin.com/company/the-reynolds-and-reynolds-company"}]', '["Michael Clare “Shannon was always focus on the business and the customer’s needs with a full knowledge of Inventory I always found Shannon to be honest, dynamic and extremely reliable”","Steve Willis, MBA “Shannon was a pleasure to have as a co-worker. She has a great sense of humor and her people skills are outstanding. Shannon is willing to roll up her sleeves and do whatever it takes to get the job done. I guarantee that you will find her to be courteous, knowledgeable, and professional. I do not hesitate to recommend her for any position to which she might aspire.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide administrative support in a challenging environment, and today, the agent is reaching out to the user because they need assistance with data analysis for an upcoming project.
### Human: Agent: ['Elizabeth Badrinath', '“Finding a home is, in many ways, like ‘matchmaking’ — finding the right ‘mate.’ There’s nothing better than seeing a client connect with a property, knowing that my research and intuition brought them together.” Whether it’s buying or selling, Elizabeth thrives on helping clients make the right connection. She knows it takes more than a gut feeling; it takes meticulous research and a commitment to educating clients about market realities. Her honest assessment of properties proves invaluable to buyers and sellers, helping them make successful real estate decisions based on complete facts and critical market timing. “Every buyer and seller wants value. My job is to help clients understand what determines market value and find a property that’s the right fit financially, emotionally, and for their lifestyle.” A multi-million dollar producer, Elizabeth considers her delighted clients to be the truest testament to her success. “There’s nothing like seeing the faces of my clients when they connect to a property, or when they’ve accepted an offer on their home. I absolutely thrive on being part of that excitement.” Elizabeth has a Masters of Education from the University of Colorado, Boulder, and true to her love of travel and exploring different cultures, spent 10 years living abroad, including Africa and Asia. While there, she owned a successful small business and bought and sold real estate in Hong Kong. A Chicago girl at heart (with an acclaimed “killer sense of direction!”), she has a wealth of city and suburban market experience from growing up on the North Shore in Winnetka, living in multiple neighborhoods in Chicago, and now residing in the Oak Park/River Forest area. “I am committed to making great things happen for my clients.Let my instincts, expertise and savvy work for you!”', 'Real Estate Broker at @properties', '@properties', '[{"company":"@properties","company_id":"properties","industry":"Leasing Real Estate","location":"","positions":[{"description":"Working with the best in the business is the only choice in real estate today. I have recently aligned with @properties, the #1 independent brokerage in Illinois and #1 real estate firm in Chicago. @properties shares my commitment to offering the most comprehensive and professional marketing, sophisticated technology, and expert market knowledge, supporting the highest standards of service and representation you expect and deserve. With local leadership and national and international reach, I bring results to clients wherever their buying and selling goals take them. I appreciate and welcome your inquiry, real estate need, or referral!","duration":"Dec 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Dec 2014","subtitle":"@properties","title":"Broker"}],"url":"https://www.linkedin.com/company/properties"},{"company":"Compass","company_id":"ballast-realty-group","location":"Greater Chicago Area","positions":[{"description":"Pairing the industry\'s top technology with unsurpassed local expertise, Compass agents deliver the smartest, most sophisticated real estate experience in the Chicago region. I have a strong commitment to my clients and provide highly personalized service along with knowledge of local market trends. My clients best interest sare my top priority. Pairing the industry\'s top technology with unsurpassed local expertise, Compass agents deliver the smartest, most sophisticated real estate experience in the Chicago region. I have a strong commitment to my clients and provide highly personalized service along with knowledge of local market trends. My clients best interest sare my top priority.","duration":"May 2019 Oct 2019 6 months","duration_short":"6 months","end_date":"Oct 2019","start_date":"May 2019","subtitle":"Compass","title":"Real Estate Broker"}],"url":"https://www.linkedin.com/company/ballast-realty-group"},{"company":"Real Estate Broker - Illinois","company_id":null,"location":"River Forest, IL","positions":[{"description":"","duration":"May 2013 Dec 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2014","start_date":"May 2013","subtitle":"Real Estate Broker - Illinois","title":"Real Estate Broker"}],"url":""},{"company":"Cakeworks Hong Kong","company_id":null,"location":"Hong Kong","positions":[{"description":"Specialty cakes and cupcakes for every occasion. Specialty cakes and cupcakes for every occasion.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Cakeworks Hong Kong","title":"Founder, Managing Director"}],"url":""}]', '["Yoko Avramov “After looking for our dream home for several years with different agents, we finally found THE ONE with Elizabeth\'s help. She is knowledgeable, enthusiastic, and detail oriented. The prompt response to our requests and questions worked very well with our busy schedule. My husband and I are very happy working with Elizabeth. ”","Veronika Fish, MBA “Liz did an amazing job helping us buy our first condo. We look forward to working with her again in the near future. ”"]'] User: ['Angie Loftin', 'Whether you are buying or selling your first home, or searching for the home of your dreams, I will help you get there! I will not rest until we achieve your success!', 'Realtor at Century 21 Novus Realty', 'Century 21 Novus Realty', '[{"company":"Century 21 Novus Realty","company_id":"duffey-leasing-and-management","industry":"Leasing Real Estate","location":"","positions":[{"description":"Angie worked in Health Information Management for over 15 years, positively impacting patients and their families. She now combines her love of real estate with her passion for helping people, and she is 100% committed to her clients’ success! Whether you are buying or selling your first home, or searching for the home of your dreams, Angie will help you get there! “What’s important is getting my clients what they want, not what I want. Your happiness is what makes me happy!”","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Century 21 Novus Realty","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/duffey-leasing-and-management"},{"company":"Nuance Communications","company_id":"nuance-communications","location":"","positions":[{"description":"• Supported Nuance mid-market healthcare sales region and Client Success Executives. • Sales consulting and support, total sales value executed in 2016 over $53 million.• Developed deal-specific Nuance offerings for prospective clients.• Drafted contracts. Actively participated in customer calls and contract negotiations.• Prepared P&L and financial documents for new sales, expansions, and renewals.• Provided consulting and sales support through final contract execution for new business and renewals.","duration":"Mar 2013 May 2018 5 years 3 months","duration_short":"5 years 3 months","end_date":"May 2018","start_date":"Mar 2013","subtitle":"Nuance Communications","title":"Solutions Consultant, Sales Support"}],"url":"https://www.linkedin.com/company/nuance-communications"},{"company":"Nuance Communications","company_id":"nuance-communications","location":"Remote","positions":[{"description":"• Developed and managed comprehensive database of clients and their respective services for company’s senior-level executives. • Oversaw the client lifecycle, including detailed contract analysis, business extensions and renewals, and weekly project-planning calls for new business. • Worked jointly with sales teams, project managers, and operations directors. • Collaborated on development of Nuance Transcription Services support documentation.• Received “Spot Bonus” in July 2011 for exceeding expectations in providing exceptional leadership and working collaboratively to build client database and expanding its use into the full client lifecycle.","duration":"2010 2013 3 years","duration_short":"3 years","end_date":"2013","start_date":"2010","subtitle":"Nuance Communications","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/nuance-communications"},{"company":"OSi (acquired by Nuance)","company_id":null,"location":"Douglasville, GA","positions":[{"description":"• Directed all aspects of Speech Department, including production, quality, training, issues resolution, cost savings, reporting, and overall success of speech recognition systems. • Managed speech recognition for users of front-end and back-end speech recognition systems such as PowerScribe and EXSpeech. • Traveled to clients’ sites to assist with physician and administrator training during implementation of new healthcare IT solutions. • Led growth of Speech Recognition Department from two active speech accounts to over 50 within five years. • Built company’s Speech Training Program from the ground up, incorporating the latest technology and creating all training manuals and materials. • Established productivity reporting features for EXSpeech and generated monthly reports for clients documenting statistics and success of their system.• Instituted Speech Standards to promote efficiency and superior report quality with use of EXSpeech system.• Designed dictator coaching tips and quick-reference sheet for clients as part of best practices guidelines for optimal speech recognition.","duration":"Sep 2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"Sep 2005","subtitle":"OSi (acquired by Nuance)","title":"Manager, Speech Recognition Services"}],"url":""},{"company":"OSi (acquired by Nuance)","company_id":null,"location":null,"positions":[{"description":"• Promoted to manage multiple accounts, maintain business relationships, and supervise team of more than 60 medical transcriptionists. • Oversaw daily productivity and quality of transcription operations. • Assisted clients with utilization of software applications. Coordinated account specifics information for multiple facilities.• Handled scheduling needs to meet workflow demands of transcription for all accounts. • Introduced methods for handling numerous workflow issues such as pool script design, naming conventions, and creative use of job filters for work routing.","duration":"Mar 2004 Feb 2005 1 year","duration_short":"1 year","end_date":"Feb 2005","start_date":"Mar 2004","subtitle":"OSi (acquired by Nuance)","title":"Account Coordinator"},{"description":"• Trained employees and contractors on use of transcription systems. • Led training for Enterprise Express transcription platform. • Assessed training needs for clients and created appropriate training programs. • Developed training manuals and resolved problems with transcription systems. • Reviewed and corrected transcribed medical reports as needed. • Streamlined training initiatives and improved overall efficiency of operations. • Instituted and held weekly ESP training conference calls which increased the quality of transcribed medical reports, improved efficiency, and raised job satisfaction among medical transcriptionists. • Implemented monthly advanced EXText training sessions for transcriptionists, which improved staff competencies.","duration":"2002 Sep 2004 2 years","duration_short":"2 years","end_date":"Sep 2004","start_date":"2002","subtitle":"OSi (acquired by Nuance)","title":"Lead Training Specialist"}],"url":""}]', '["“Angie Loftin is a real team player in any role that she has been in. Angie and I worked together closely when working at OutSourcing Solutions. She was instrumental in our Speech Recognition program, working with customers and staff to ensure recognition was achieved at it\'s highest level. Angie thinks outside of the box, always comes to the table with great ideas and works well with others. I am so proud that Angie has been pursuing her Health Information degree to increase her skill set. ”","“I’ve had the pleasure of working with Angie at Nuance within the Clinical Documentation division for the past few years. Her expertise in this area is inspiring and her ability to drive results through a strong understanding of the HIM documentation process is invaluable in her role as a Pre-Sales Consultant. I can honestly say that I have met few people that hold the wide scope of knowledge in clinical documentation Angie does, or her ability to effectively deliver outstanding results through considerable experience in this field. If you need to know how to do it, or what the bottom line is, Angie can deliver. She understands what considerations are important in providing the best possible outcome for the customer and the company, and is a true asset to any employer lucky enough to incorporate her services. ”"]']### Assistant: The agent's job is to help clients achieve their real estate goals, and today the agent is reaching out to the user because they need to discuss the user's interest in buying a new home.
### Human: Agent: ['Jeff Ambrose', 'Responsibilities include hiring, training, coaching and driving new business sales for Program division of USI Affinity. Duties also include daily coaching and mentoring of sales producers, developing sales training and numerous other roles.', 'Vice President- Regional Sales Leader at USI Affinity', 'USI Affinity', '[{"company":"USI Affinity","company_id":"usi-affinity","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jul 2021","subtitle":"USI Affinity","title":"Vice President- Regional Sales Leader"},{"description":"","duration":"May 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"May 2018","subtitle":"USI Affinity","title":"Sales Manager- Lawyers Professional Liability Insurance"}],"url":"https://www.linkedin.com/company/usi-affinity"},{"company":"Saleswerks, Inc","company_id":"saleswerks-inc","location":"Greater Chicago Area","positions":[{"description":"","duration":"Jun 2017 May 2018 1 year","duration_short":"1 year","end_date":"May 2018","start_date":"Jun 2017","subtitle":"Saleswerks, Inc","title":"Independent Consultant"}],"url":"https://www.linkedin.com/company/saleswerks-inc"},{"company":"Lockton Affinity","company_id":"lockton-affinity","location":"Greater Chicago Area, Overland Park KS","positions":[{"description":"","duration":"Jun 2016 Feb 2017 9 months","duration_short":"9 months","end_date":"Feb 2017","start_date":"Jun 2016","subtitle":"Lockton Affinity","title":"Partner-Producer"}],"url":"https://www.linkedin.com/company/lockton-affinity"},{"company":"Mercer-Marsh & McLennan Companies, Inc.","company_id":"marshmclennan","location":"Greater Chicago Area","positions":[{"description":"","duration":"May 2013 May 2016 3 years 1 month","duration_short":"3 years 1 month","end_date":"May 2016","start_date":"May 2013","subtitle":"Mercer-Marsh & McLennan Companies, Inc.","title":"Program Manager-Architect & Engineer Professional Liability Insurance"}],"url":"https://www.linkedin.com/company/marshmclennan"},{"company":"Saleswerks, Inc","company_id":"saleswerks-inc","location":"Chicago","positions":[{"description":"","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Saleswerks, Inc","title":"Business Development"}],"url":"https://www.linkedin.com/company/saleswerks-inc"},{"company":"Arthur J. Gallagher & Co.","company_id":"gallagher-global","location":"Chicago","positions":[{"description":"","duration":"Sep 2009 Sep 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2011","start_date":"Sep 2009","subtitle":"Arthur J. Gallagher & Co.","title":"A&E/Contractors Business Development Manager"}],"url":"https://www.linkedin.com/company/gallagher-global"},{"company":"Aon Insurance","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Dec 2005 Sep 2009 3 years 10 months","duration_short":"3 years 10 months","end_date":"Sep 2009","start_date":"Dec 2005","subtitle":"Aon Insurance","title":"Business Development/Sales Manager - A&E Professional Liability Insurance"}],"url":""},{"company":"AT&T","company_id":"att","location":"","positions":[{"description":"","duration":"Jun 2003 Jun 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2005","start_date":"Jun 2003","subtitle":"AT&T","title":"Sr. Account Manager Large Business"}],"url":"https://www.linkedin.com/company/att"},{"company":"Reynolds & Reynolds","company_id":"the-reynolds-and-reynolds-company","location":"","positions":[{"description":"","duration":"May 2000 May 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2002","start_date":"May 2000","subtitle":"Reynolds & Reynolds","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/the-reynolds-and-reynolds-company"},{"company":"MCI Corporation","company_id":"mci-corporation","location":"","positions":[{"description":"","duration":"Aug 1999 May 2000 10 months","duration_short":"10 months","end_date":"May 2000","start_date":"Aug 1999","subtitle":"MCI Corporation","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/mci-corporation"},{"company":"Ameritech","company_id":"ameritech","location":"","positions":[{"description":"","duration":"Feb 1994 Aug 1999 5 years 7 months","duration_short":"5 years 7 months","end_date":"Aug 1999","start_date":"Feb 1994","subtitle":"Ameritech","title":"Sr. Account Manager"}],"url":"https://www.linkedin.com/company/ameritech"}]', '["Bob Collimore “Jeff is extremely talented and knowledgeable about business, professional liability matters, and computers. He brings great energy and a keen mind to his endeavors. His friendly attitude and wit make it a great pleasure working with and knowing Jeff.”","Joe Ambrose “Jeff is a driven and well organized Sales Professional. He has helped segment our business into profitable markets, and has helped expand our current offerings into markets we never thought of exploring. Great customer relationship and partnership skills.”"]'] User: ['John D.', 'Experienced IT Infrastructure and Operations leader. My strengths include a broad base of technical knowledge, project and personnel management, process improvement and working with diverse groups, near and far. I enjoy what I do and strive to find the next opportunity for improvement.', 'VP, IT Infrastructure at Workers Credit Union', 'Workers Credit Union', '[{"company":"Workers Credit Union","company_id":"workerscu","industry":"Banking","location":"Littleton, Massachusetts, United States","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Workers Credit Union","title":"VP, IT Infrastructure"}],"url":"https://www.linkedin.com/company/workerscu"}]', '["“John has a remarkable ability to stay focused and poised - no matter the problem at hand. He\'s equally adept at managing personalities and systems and built a very talented team at Montpelier. His team maintained high levels of systems availability (and customer satisfaction) while executing several major upgrades.”","“I can\'t say enough good things about John Demerjian. We worked well together side by side for several years on some pretty big projects. Major technology renovations with complete rip and replace system upgrades - transformation of several data centers, design of a new data center, office moves, change of IT system architectures to Virtual, DR site build out, Multiple vendor SAN Implementations etc.. John could always be counted on and was always prepared from the beginning of a project until the end. I would hire John in a second to build out for anyone the system monitoring and notification setup he did at S&W - it was first class!”"]']### Assistant: The agent's job is to drive new business sales for the Program division of USI Affinity, and today, the agent is reaching out to the user to discuss potential IT infrastructure solutions for Workers Credit Union.
### Human: Agent: ['Stacy Hanson', 'As the insurance industry’s global leader in full-service investigations, we work diligently to protect against every type of fraudulent activity. From offices in the U.S and the U.K., our worldwide, employee-based US network of expert investigators provides comprehensive, case-specific fraud and loss protection. Our implementation of best practices is a distinct advantage we offer our partners. From claim referral to resolution, we provide one convenient place for comprehensive and full-service fraud investigations. From enrollment compliance to adherence to program requirements, we deliver analytics, verification, and validation services to key stakeholders, and regulators. Our field investigative staff works with fraud experts and data analysts to promote program integrity in the fight against fraud in government benefits and entitlement programs. We empower program decision-makers to make better payment decisions and ensure receipt of public services. We assure providers who render and bill for services are authorized and perform those services according to program rules and regulations. For our US-based clients, our deep, global reach ensures that no matter where the case may lead, we’re able to follow it. Our foreign investigation team works in high-claim areas like the Pacific Rim, mainland China, Mexico, and Puerto Rico. 💻 Learn more: coventbridge.com/insurance-solutions/ 💻 Learn more: coventbridge.com/government-solutions/ 💻 Learn more: coventbridge.com/international-solutions/ 💻 Learn more: coventbridge.com/contact-us/ How can we help? Contact us today: ☎ 888.932.7364 💻 coventbridge.com/contact-us/ Surveillance: ✔Manned/Unmanned ✔ Family and Medical Leave Act FMLA Claims: ✔ Activity Check ✔ Alive and Well Check ✔ AOE/COE ✔ Clinic Inspection, Review ✔ Contestable Death ✔ Complex Claim, Claim Tasks ✔ Database Service ✔ Hospital-Pharmacy Canvass ✔ Locates ✔ Scene Investigation ✔ TruthIQ Social Media ✔ SIU and Compliance, ✔ Statements, in person and Virtual', 'Proven Leader: Sales/Business Development/Account Management Executive Leader; Insurance/Government Investigations', 'CoventBridge Group', '[{"company":"CoventBridge Group","company_id":"coventbridge-group","industry":"Security and Investigations","location":"Jacksonville, Florida Area","positions":[{"description":"CoventBridge Group is the global leader in full service investigative products catering to the insurance carriers, third-party administrators (TPA), and self-insured corporate customers.• Oversee global business development, account management, marketing, brand, events, digital media, customer loyalty, success and retention, sales, and 32 staff.• Managed new market identification, penetration, and large-scale contract negotiations.• Deliver value to customer engagement through active listening, understanding, and solutions.• Engage the organization in managing customer relationships, revenue, and profit.• Ensure client satisfaction to maximize customer acquisition, growth, and retention.• Establish metrics for defining successful, profitable customer relationships and future goals.• Influence cross-company collaboration and assist the team in delivering exceptional customer service.• Improve outcomes and accountability through the analysis of cross-company data and metrics.• Partner with operations to identify and execute efficient policies and processes.• Member of integration team that managed a successful merger between two similar-sized large companies while maintaining exceptional customer satisfaction.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"CoventBridge Group","title":"Chief Client Officer"}],"url":"https://www.linkedin.com/company/coventbridge-group"}]', '["“I had the pleasure of working with Stacy as her staff partner when she served as Event Chair for the Jacksonville Making Strides Against Breast Cancer walk. Stacy is driven by her goals and dedicated her time to leading the fight against breast cancer in her communities. Her leadership and passion for breast cancer awareness and funding lifesaving research contributed the success and growth of the event in 2018 and 2019. Last year, Stacy set a personal goal to raise $50K. Not only did she surpass her personal goal as the #8 Top Fundraiser in the nation, but the event raised over half a million dollars for the first time under her leadership. Stacy continues to inspire and educate many about women and men who are impacted by breast cancer. She is a treasured volunteer of the American Cancer Society and a successful leader. ”","“I had the pleasure of working with Stacy Hanson at CoventBridge Group. Stacy is a professional, dedicated Chief Client Officer and an expert in the field of private investigative services. Stacy\'s strengths include working successfully with various types of Clients and communicating the effectiveness of CoventBridge\'s services, among many others.”"]'] User: ['Isabel De Almeida', 'Experienced insurance professional with expertise in the property and casualty and health insurance products. 31 years experience in the industry mostly construction.', 'Sr Commercial Account Manager/Account Executive', 'SAS Insurance Agency Inc', '[{"company":"SAS Insurance Agency Inc","company_id":null,"location":"United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jan 2021","subtitle":"SAS Insurance Agency Inc","title":"Sr Commercial Account Manager/Account Executive"}],"url":""},{"company":"AssuredPartners/The Insurance Centers","company_id":"assuredpartners-cranford","location":"Cranford, NJ","positions":[{"description":"","duration":"Mar 2019 Jul 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2020","start_date":"Mar 2019","subtitle":"AssuredPartners/The Insurance Centers","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/assuredpartners-cranford"},{"company":"Global Indemnity Insurance Agency Inc","company_id":null,"location":"Newark, NJ","positions":[{"description":"","duration":"Dec 2013 Mar 2019 5 years 4 months","duration_short":"5 years 4 months","end_date":"Mar 2019","start_date":"Dec 2013","subtitle":"Global Indemnity Insurance Agency Inc","title":"Manager"}],"url":""},{"company":"Suydam Insurance Agency, LLC","company_id":"suydam-insurance-agency-llc","location":"Somerset, New Jersey","positions":[{"description":"","duration":"Mar 2013 Dec 2013 10 months","duration_short":"10 months","end_date":"Dec 2013","start_date":"Mar 2013","subtitle":"Suydam Insurance Agency, LLC","title":"Director Of Marketing and Renewal Operations"}],"url":"https://www.linkedin.com/company/suydam-insurance-agency-llc"},{"company":"Kore Insurance Holdings, LLC","company_id":"kore-insurance-holdings","location":"Livingston, NJ","positions":[{"description":"","duration":"2013 2013 less than a year","duration_short":"less than a year","end_date":"2013","start_date":"2013","subtitle":"Kore Insurance Holdings, LLC","title":"Sr. Account Manager"}],"url":"https://www.linkedin.com/company/kore-insurance-holdings"},{"company":"Phoenix Insurance Group","company_id":"phoenix-insurance-group","location":"Chester, NJ","positions":[{"description":"","duration":"2005 Feb 2012 7 years","duration_short":"7 years","end_date":"Feb 2012","start_date":"2005","subtitle":"Phoenix Insurance Group","title":"Commercial Account Executive"}],"url":"https://www.linkedin.com/company/phoenix-insurance-group"},{"company":"AssuredPartners/The Insurance Centers","company_id":"assuredpartners-cranford","location":"Clark, NJ","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"AssuredPartners/The Insurance Centers","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/assuredpartners-cranford"},{"company":"Global Indemnity Insurance Agency","company_id":null,"location":"Metuchen, NJ","positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Global Indemnity Insurance Agency","title":"Commercial Account Manager"}],"url":""},{"company":"O\'Gorman & Young Inc. G.R. Murray","company_id":"o%27gorman-&-young-inc-g-r-murray","location":"Chatham, NJ","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"O\'Gorman & Young Inc. G.R. Murray","title":"Commercial Account Manager"}],"url":"https://www.linkedin.com/company/o%27gorman-&-young-inc-g-r-murray"},{"company":"Pilgrim Insurance Agency","company_id":null,"location":"Lyndhurst, NJ","positions":[{"description":"","duration":"1989 1997 8 years","duration_short":"8 years","end_date":"1997","start_date":"1989","subtitle":"Pilgrim Insurance Agency","title":"Commercial Lines Assistant"}],"url":""}]', '["Leo Travers, CIC “I was for a time a colleague of Isabel and was impressed by her thoughtfulness and intelligence and grace under pressure. She never lost track of her goal to do a good job for the client and work for excellent insurance. I feel confident that she can face a challenge and never lose track of an ability to calm and deal with people. She helped me and she helped others, and in that way she is a very selfless person. It is good to work in the same field as someone like Isabel. Leo Travers”","James Costello “We have used Isabel and her firm for all of our insurance needs since our firm was established 12 years ago. We greatly value her expertise and outstanding service, and frequently recommend her and her firm to our clients for all of their insurance needs.”"]']### Assistant: The agent's job is to oversee global business development and account management for a leading insurance investigations company, while the user is reaching out to the agent because they need assistance with commercial insurance products and expertise in the industry.
### Human: Agent: ['Karen Novellino', 'Attended Ohio State, PMP Certification in progress. L&D leader with expertise in strategic planning, team leadership, transformation, and project/program management. Highly collaborative and versatile leader with a passion for details and new ideas. Think in both linear and nonlinear ways, finding and implementing smart solutions through fresh ideas. Courageous enough to propose a new direction, confident enough to take the lead.', 'Program Manager at Cisco', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Cisco","title":"Program Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Cisco","company_id":"cisco","location":"Tampa, Florida, United States","positions":[{"description":"Drive effective resourcing, team efficiency, and cross-level transparency into the L&D work performed by a team of 15. Increase team synergy and success by redesigning, documenting, and implementing new, streamlined internal processes.Highlight: Increased team efficiency by redesigning internal team processes, creating a prioritization system, developing and implementing an intake system, and establishing a weekly readout cadence.Highlight: Enabled transparency and effective team utilization by redesigning and maintaining the portfolio of open projects and establishing a bi-weekly portfolio readout with Sr. Leadership.Highlight: Designed and deployed a Stage & Health tracker for all open projects to track completed/upcoming milestones, ensure timeline adherence, and socialize risks to prevent roadblocks.","duration":"Oct 2019 Mar 2020 6 months","duration_short":"6 months","end_date":"Mar 2020","start_date":"Oct 2019","subtitle":"Cisco","title":"Portfolio Manager"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Charter Communications","company_id":"charter-communications","location":null,"positions":[{"description":"Lead highly complex and cross-functional programs and projects, prioritizing and influencing L&D team members, senior leaders and business sponsors while driving results and successfully executing on L&D project plans aligned to the facilitated and non-facilitated learning production processes. Highlight: End-to-end program management for company-wide Learning & Development to support Charter\'s newest line of business: Spectrum Mobile. Primary relationship and account manager between Customer Operations L&D and Device vendors/Charter stakeholders to support the successful program launch and subsequent enhancement projects. Responsible for scoping and defining the vision for training to Inbound Sales, Sales Support, Service Delivery (Provisioning and Activation), Fraud and Abuse, Customer Support, and Retention. Highlight: End-to-end project management and successful deployment of Onboarding solution for internal L&D team, made up of four separate learning journeys.","duration":"Jan 2017 Oct 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2019","start_date":"Jan 2017","subtitle":"Charter Communications","title":"Service Manager, Customer Operations Learning & Development"},{"description":"Deliver knowledge at the speed of business by developing and deploying classroom training and internal communications to employees company-wide on strategic initiatives, product information, and customer/agent impacting changes. Manage and develop a team of three individuals.Highlight: Instrumental in development and deployment of L&D Intake ticketing system for use company-wide.","duration":"Feb 2015 Jan 2017 2 years","duration_short":"2 years","end_date":"Jan 2017","start_date":"Feb 2015","subtitle":"Charter Communications","title":"Customer Experience Documentation Manager"}],"url":"https://www.linkedin.com/company/charter-communications"},{"company":"Bright House Networks","company_id":"bright-house-networks","location":null,"positions":[{"description":"Deliver knowledge at the speed of business by developing and deploying classroom training and internal communications to employees company-wide on strategic initiatives, product information, and customer/agent impacting changes. Manage and develop a team of three individuals.Highlight: Developed and successfully launched an internal project management system to manage work from intake to output.Highlight: End-to-end program management for company-wide L&D to support a four-phase billing system migration. Responsible for content development and quality/accuracy of training deployment to Inbound Sales, Retention, Customer Service, and Stores.","duration":"Jan 2007 Feb 2015 8 years 2 months","duration_short":"8 years 2 months","end_date":"Feb 2015","start_date":"Jan 2007","subtitle":"Bright House Networks","title":"L&D Documentation Manager"},{"description":"Responsible for all training aspects for Customer Service Call Center. Developed and conducted up-skill training for existing employees. Maintained and delivered a 4-6 week onboarding course for all newly hired Customer Service Representatives. Highlight: Built and deployed enterprise-wide training program on new phone switch for six separate departments and ~650 employees.","duration":"Dec 2002 Jan 2007 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2007","start_date":"Dec 2002","subtitle":"Bright House Networks","title":"Learning & Development Specialist"},{"description":"I was responsible for the direct supervision of a small group of CCPs. I answered incoming customer phone calls, but also handled and resolved escalated customer concerns. In addition, I performed monitoring, coaching, and mentoring for the employees on my team.Administrative job duties included coordinating the attendance, paid time off, and overtime for a mid-size Inbound Customer Service Call Center. I also completed time sheets for all Customer Contact Personnel every two weeks. Working in Customer Service Administration, I assisted with repairs to the ACD telephone equipment, ran daily, weekly, and monthly statistical reports, and performed miscellaneous projects for the Call Center Management. In addition, I published a daily newsletter for the Contact Center employees.","duration":"Mar 2000 Dec 2002 2 years 10 months","duration_short":"2 years 10 months","end_date":"Dec 2002","start_date":"Mar 2000","subtitle":"Bright House Networks","title":"Customer Service Supervisor/Administrative Supervisor"}],"url":"https://www.linkedin.com/company/bright-house-networks"}]', '["Wiley Geren “Karen is knowledgeable, thoughtful, and approachable. She balances a multitude of complex projects at once and completes them effectively. Even with quick turnarounds or knowledge gaps, she works to successfully meet the requirements set before her. She is a helpful mentor that is there if needed, but provides enough space for those she manages to grow and work on their own. She provides strong organization and effective solutions. It\'s been a pleasure working for her, and I hope to cross paths with her again.”","Ashley Robertson, PMP “Karen was the first person I met when I joined the team. She was approachable, knowledgeable, and willing to help. She has continued to be that person for me since day one. approachable, knowledge, and always willing to help. Whether client relations, managing critical paths, or tips on how I could run a project more efficiently, Karen always had good advice, and made time to help her team. Karen always comes to work with a smile, and any team would be lucky to add her experience, positive outlook, and learning and development knowledge to their ranks.”"]'] User: ['Jamie Stanford', 'A dependable and organized professional with a successful track record in team projects, attention to detail, problem solving, and exceeding targeted goals. Proven skills in communication, negotiations, proposals management, and customer relationship.', 'Project Mgmt & Planning Ops Manager at Lockheed Martin', 'Lockheed Martin', '[{"company":"Lockheed Martin","company_id":"lockheed-martin","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"F35 Production Proposal Manager","duration":"Jan 2020 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Lockheed Martin","title":"Project Mgmt & Planning Ops Manager"},{"description":"Deputy Annual Sustainment Program Manager","duration":"Oct 2016 Dec 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2019","start_date":"Oct 2016","subtitle":"Lockheed Martin","title":"Project Mgmt & Planning Ops Rep Senior Staff"},{"description":"F-35 Joint Strike Fighter Global Sustainment Program OfficeRequest, gather, organize, and compile data and technical support for JSF Sustainment proposals. Conduct Basis of Estimate (BOE) Work Cells to organize subject matter expert BOE creation, review, and approval. Brief management presentations on funding, schedule, and technical concerns relating to active proposal efforts. Liaison between the customer, teammate suppliers, program management, estimating, finance, value stream teams, contracts, legal, and management. Oversee and manage the operational aspects of multiple ongoing projects simultaneously. Assess project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.","duration":"Aug 2011 Oct 2016 5 years 3 months","duration_short":"5 years 3 months","end_date":"Oct 2016","start_date":"Aug 2011","subtitle":"Lockheed Martin Aeronautics","title":"Project Management and Planning Operations Rep Senior"},{"description":"Buyer for 6 domestic and international branches of BAE Systems and GE Aviation supporting the F22, F16, and C130 aircraft programs through production, repair and sustainment/spares activity. Managed buying process from request for proposal, proposal evaluation, price and terms negotiation, contract routing, and administration of resulting subcontracts. Partner with supplier to ensure timely support of business critical delivery schedules. Liaison between suppliers and internal teams such as engineering, sustainment, planning, legal, finance, compliance, and accounts payable on all business and technical matters. Multi-task the various phases of concurrent active contracts. Responsible for $100M in contractual agreements.Develop subcontract specifications, work statements, and terms and conditions for the procurement of specialized materials, equipment, and services. Prepared bid packages, analyzed and evaluated proposals, negotiated subcontract provisions (schedule, cost, profit, and terms), award contracts, and administer resulting subcontracts. Negotiated and coordinated additions, deletions, or modifications to subcontracts. Participated with contracts administration and purchasing to develop subcontract policies and procedures.","duration":"May 2009 Aug 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2011","start_date":"May 2009","subtitle":"Lockheed Martin Aeronautics","title":"Buyer"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Fort Worth Fire Volleyball","company_id":null,"location":"Fort Worth, Texas","positions":[{"description":"12 White Assistant Coach 12 White Assistant Coach","duration":"Oct 2016 May 2017 8 months","duration_short":"8 months","end_date":"May 2017","start_date":"Oct 2016","subtitle":"Fort Worth Fire Volleyball","title":"Assistant Volleyball Coach"}],"url":""},{"company":"Fort Worth Fire Volleyball Club","company_id":null,"location":"Fort Worth, Texas","positions":[{"description":"Head Coach of 11 Purple Head Coach of 11 Purple","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Fort Worth Fire Volleyball Club","title":"Head Volleyball Coach"}],"url":""},{"company":"Fort Worth Fire Volleyball Club","company_id":null,"location":"Fort Worth, Texas","positions":[{"description":"Volleyball club team assistant coach for a team of FWF 16 purple, eleven 16 year olds, who traveled to compete regionally and nationally. Volleyball club team assistant coach for a team of FWF 16 purple, eleven 16 year olds, who traveled to compete regionally and nationally.","duration":"Oct 2013 May 2014 8 months","duration_short":"8 months","end_date":"May 2014","start_date":"Oct 2013","subtitle":"Fort Worth Fire Volleyball Club","title":"Assistant Coach"}],"url":""},{"company":"Team North Texas (TNT) Volleyball Club","company_id":null,"location":"Fort Worth, Texas","positions":[{"description":"Satisfying coach of TNT 15 Brooks ten 15 year old girls who traveled and competed regionally. Satisfying coach of TNT 15 Brooks ten 15 year old girls who traveled and competed regionally.","duration":"Oct 2012 May 2013 8 months","duration_short":"8 months","end_date":"May 2013","start_date":"Oct 2012","subtitle":"Team North Texas (TNT) Volleyball Club","title":"Assistant Coach"}],"url":""},{"company":"Macy\'s","company_id":"macy","location":"Greater Atlanta Area","positions":[{"description":"Drove complex $50M/year business through stages of product life cycle: order, shipment, advertising, pricing strategy, forecasting and trend analysis. Partnered with advertising to create compelling mail and newspaper ads. Tracked $80M/year in shipments to ensure accurate stock forecasting. Achieved #1 HDQ rank in F08 sales and ranked #2 in gross margin. Liaison to vendor partners; Liz Claiborne, Monet, Nine West, Anne Klein, Fossil, Guess, and private label to maximize sales opportunities. Developed recaps for division to highlight sales performance of trend items. Planed sales promotions and permanent markdowns to be processed weekly. Multi-tasked and react quickly to solve problems or reorder profitable styles. Implemented merchandising decisions for 213 Macys stores.","duration":"Jun 2008 Apr 2009 11 months","duration_short":"11 months","end_date":"Apr 2009","start_date":"Jun 2008","subtitle":"Macy\'s","title":"Assistant Buyer"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Macy\'s","company_id":"macy","location":"","positions":[{"description":"Coached sales associates to drive sales, loyalty(credit), and customer service in Macys department stores. Collaborated with merchandising, visual, HR, and management teams for corporate directed projects. Coached sales associates to drive sales, loyalty(credit), and customer service in Macys department stores. Collaborated with merchandising, visual, HR, and management teams for corporate directed projects.","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"Macy\'s","title":"Sales Management Intern"}],"url":"https://www.linkedin.com/company/macy"},{"company":"Kerr McGee Oil Gas","company_id":null,"location":"","positions":[{"description":"I developed correspondence for property divestiture process based on contractual agreements. Formed a small team to transfer oil well data into new marketing software. I developed correspondence for property divestiture process based on contractual agreements. Formed a small team to transfer oil well data into new marketing software.","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Kerr McGee Oil Gas","title":"Marketing Intern"}],"url":""}]', '["Shontarius D. Aikens, Ph.D. “Jamie was extremely dedicated in her role in the student organization I advised. She is a true professional who demonstrates a good work ethic. She gets my highest recommendation.”","Cheryl Bridges “Jamie Pyles is an exceptional person academically and professionally. She was an enthusiastic, bright student in the retail merchandising class I teach in Mays Business School at Texas A&M University. It was a joy to have her in my class and to continue to know her. As a former senior merchandising executive in retailing, I would be happy to have Jamie working in my division today.”"]']### Assistant: The agent's job is to lead L&D projects and manage teams effectively, and today the user is reaching out to the agent because they need assistance in developing and managing proposals for a defense manufacturing project.
### Human: Agent: ['John Ferejohn', 'Innovative financial-services operations professional with extraordinary problem solving abilities and extensive experience at Merrill Lynch, BlackRock and other institutions. Managed processing of complex Equity, Fixed Income and Foreign Exchange trading. Executed systems implementations and integrations. Project management for large scale initiatives including EMU conversion and Y2K renovationSpecialties: Portfolio AdministrationFinancial Communications TechnologyDerivatives OperationsSystems IntegrationMutual Fund AccountingProject ManagementForeign Exchange', 'FIS', 'FIS', '[{"company":"FIS","company_id":"fis","industry":"Information Technology and Services","location":"NYC Area","positions":[{"description":"Senior Consultant, Professional ServicesSubject matter expert on Investment Accounting softwareData AnalysisWorkflow DesignRequirements gathering Senior Consultant, Professional ServicesSubject matter expert on Investment Accounting softwareData AnalysisWorkflow DesignRequirements gathering","duration":"Jan 2011 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Jan 2011","subtitle":"FIS","title":"Functional Consultant"}],"url":"https://www.linkedin.com/company/fis"},{"company":"Pharaoh Integrations, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2009 Feb 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2011","start_date":"Jul 2009","subtitle":"Pharaoh Integrations, LLC","title":"Project Management Consultant"}],"url":""},{"company":"Goldman Sachs","company_id":"goldman-sachs","location":"","positions":[{"description":"As consultant, provided business analysis, testing and project leadership for Asset Mgmt Operations team.• Project Manager for Investment Accounting (InvestOne) software upgrade; led a team of 60+ individuals through all project phases• Project Manager for conversion to Inflation Indexed Securities functionality • Project Manager global implementation of Exception Management software• Completed global implementation of web-based platform (Enterprise) for Investment Accounting software across all of Asset Management Operations; converted over 700 users from mainframe to web-based access module• Chairman of Investment Accounting Prioritization Committee driving development decisions • Managed all aspects of user application access for Investment Accounting software• Coordinated Production Support team activities composed of key expert users and technical support staff","duration":"Jul 2009 Dec 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2010","start_date":"Jul 2009","subtitle":"Goldman Sachs","title":"Project Manager"}],"url":"https://www.linkedin.com/company/goldman-sachs"},{"company":"BlackRock","company_id":"blackrock","location":null,"positions":[{"description":"Portfolio Administration","duration":"Oct 2006 Nov 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2008","start_date":"Oct 2006","subtitle":"BlackRock","title":"Vice President"},{"description":"Portfolio Adminstration Manager","duration":"Aug 2001 Oct 2006 5 years 3 months","duration_short":"5 years 3 months","end_date":"Oct 2006","start_date":"Aug 2001","subtitle":"Merrill Lynch Investment Managers","title":"Vice President"}],"url":"https://www.linkedin.com/company/blackrock"},{"company":"Merrill Lynch","company_id":"merrilllynch","location":"","positions":[{"description":"Foreign Exchange Operations Manager Foreign Exchange Operations Manager","duration":"1988 Aug 2001 13 years","duration_short":"13 years","end_date":"Aug 2001","start_date":"1988","subtitle":"Merrill Lynch","title":"Vice President"}],"url":"https://www.linkedin.com/company/merrilllynch"},{"company":"Donaldson, Lufkin & Jenrette","company_id":"donaldson-lufkin-&-jenrette","location":"","positions":[{"description":"Managed FX Options Operations Managed FX Options Operations","duration":"1984 1985 1 year","duration_short":"1 year","end_date":"1985","start_date":"1984","subtitle":"Donaldson, Lufkin & Jenrette","title":"Specialist"}],"url":"https://www.linkedin.com/company/donaldson-lufkin-&-jenrette"}]', '["Aaron Lee “I worked with John in the equity administration group for two years. John is extremely knowledgeable and always willing to share and assist others. John managed of the cash reconciliation team, ensuring all open items were resolved and supporting the valuation team for NAVs and performance. He is an excellent manager and earned the respect and trust of his staff and peers. I highly recommend John. He will be an great addition to any company.”","Richard A. Paul, MSF Rider Coach, PMP “I worked alongside John through a variety of system implementations during our time at both BlackRock and Merrill Lynch. John was very knowledgeable about the legacy systems that were being replaced and the business processes that needed to be maintained via the new systems. He was able to clearly and concisely communicate this information to me, which greatly facilitated the configuration and implementation process.”"]'] User: ['Janet Providakes', 'I am an energetic, customer savvy professional who found a career in a new trade. I am making a difference in my community. I have experience in providing qualitative and quantitative support for confidential and efficient business development as well as a strong sense of teamwork.', 'Communications Specialist at Ayer Police Departmen', 'Ayer Police Department', '[{"company":"Ayer Police Department","company_id":null,"location":"Ayer, MA","positions":[{"description":"","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Ayer Police Department","title":"Communications Specialist"}],"url":""},{"company":"Mount Wachusett Community College","company_id":null,"location":"Gardner, MA","positions":[{"description":"Part time tutor for Business Management classes. Tutor students and prison inmates Part time tutor for Business Management classes. Tutor students and prison inmates","duration":"Dec 2017 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Dec 2017","subtitle":"Mount Wachusett Community College","title":"Professional Tutor-Part Time"}],"url":""},{"company":"Upland Health Care Associates","company_id":null,"location":"Springfield, MA","positions":[{"description":"Created a private Healthcare firm to care for a limited set of clients. We delivered basic ADL (Activities for Daily Life) fundamentals, medical and financial support for clients and families. We cultivated the team’s skills to successfully deliver holistic care of patients and their families. I was able to keep the budgets in the black over the life of the company. During its operation we maintained strong relationships, provided guidance and assisted internal and external clientshttp://www.uplandhca.org/","duration":"May 2013 Dec 2017 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 2017","start_date":"May 2013","subtitle":"Upland Health Care Associates","title":"General Manager"}],"url":""},{"company":"SNL Financial / S&P Global","company_id":null,"location":"Cambridge, MA","positions":[{"description":"SNL Financial bought out Highline Data (division of Summit Business Media) on Sept 28, 2011. I worked on the conversion of former clients to the different product lines offered by SNL. Using Agile methods and Scrum Teams I collaborated with global teams to solve client concerns over the transition period. During my tenure with SNL, I prepared and presented reports and goals to clients, Senior Management and Board of Directors. SNL Financial bought out Highline Data (division of Summit Business Media) on Sept 28, 2011. I worked on the conversion of former clients to the different product lines offered by SNL. Using Agile methods and Scrum Teams I collaborated with global teams to solve client concerns over the transition period. During my tenure with SNL, I prepared and presented reports and goals to clients, Senior Management and Board of Directors.","duration":"Sep 2011 Feb 2013 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2013","start_date":"Sep 2011","subtitle":"SNL Financial / S&P Global","title":"Senior Content Manager"}],"url":""},{"company":"Summit Business Media / Highline Data","company_id":null,"location":"Cambridge, MA","positions":[{"description":"Developed and maintained multiple platforms to distribute vast amounts of financial data to top Fortune 500 Corporations. Created variety of applications allowing clients to access proprietary reports for further business intelligence analysis. I coordinated with product, sales, marketing and R&D teams with a focus on customer satisfaction. Along with this I was able to evaluate and strategize product development to combat competition. I started as a Customer Support Representative and worked my way up to Director of Product Management.","duration":"Jun 1993 Sep 2011 18 years 4 months","duration_short":"18 years 4 months","end_date":"Sep 2011","start_date":"Jun 1993","subtitle":"Summit Business Media / Highline Data","title":"Director, Product Management"}],"url":""}]', '["F. Reilly Cobb “In the twenty years I worked with Janet I watched her develop from a customer service rep at Lotus into tech savvy, passionate and customer focused product management executive at Summit. She has demonstrated superior organizational management and team building skills. Her insurance annual statement data knowledge is unprecedented in the industry, knowledge which she and her teams used to develop Wall Street\'s most widely adopted insurance data financial analysis platform. She is a consummate professional who happily gives back to her colleagues and also to her community.”","Carol Ramp “Janet is extremely knowledgeable about all aspects of the Insurance industry and was very helpful to the sales and account management teams. She is very detailed-oriented and was dedicated to ensuring that internal and external clients received the best service and data. I enjoyed working with Janet on a day to day basis.”"]']### Assistant: The agent's job is to provide financial services operations support, and today the agent is reaching out to the user because they need assistance with confidential and efficient business development for their community-based project.
### Human: Agent: ['Joseph Bianchini', 'I am currently seeking a unique role to build human connections to promote and bring art, laughter and relationships to our world. What I continue to have a passion for involves the creativity, production and distribution of promotional communication materials. Through designing and promoting, I enjoy going beyond what is required visually and verbally. I am as well willing to coordinate, plan, execute and track advertising/marketing tactics to support various product line and strategies within the company. Such tactics include the creation and implementation of advertisements, events, marketing campaigns, print, broadcasting and social media.', 'Department Assistant, The Fowler Center for Business as an Agent of World Benefit at Case Western Reserve University', 'Case Western Reserve University', '[{"company":"Case Western Reserve University","company_id":"case-western-reserve-university","industry":"Higher Education","location":"Cleveland, Ohio, United States","positions":[{"description":"The Fowler Center for Business as an Agent of World Benefit exists to create a world where business can prosper, human beings can flourish and nature can thrive. We advance Business as an Agent of World Benefit by awarding the annual Flourish Prizes, hosting a Global Forum series, offering the internationally-used AIM2Flourish program, and through research, teaching and applied service. The Fowler Center for Business as an Agent of World Benefit exists to create a world where business can prosper, human beings can flourish and nature can thrive. We advance Business as an Agent of World Benefit by awarding the annual Flourish Prizes, hosting a Global Forum series, offering the internationally-used AIM2Flourish program, and through research, teaching and applied service.","duration":"Feb 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Feb 2021","subtitle":"Case Western Reserve University","title":"Department Assistant, Fowler Center for Business as an Agent of World Benefit"}],"url":"https://www.linkedin.com/company/case-western-reserve-university"},{"company":"Freelance","company_id":null,"location":"North Olmsted, Ohio, United States","positions":[{"description":"I am available to create original, fun and very detailed caricature cartoon drawings for any special occasion on any size paper you want. Just send me a photo and let me know what you want drawn on it. Framing is optional or have folks autograph it at parties! I am available to create original, fun and very detailed caricature cartoon drawings for any special occasion on any size paper you want. Just send me a photo and let me know what you want drawn on it. Framing is optional or have folks autograph it at parties!","duration":"Jan 2008 - Present 14 years 1 month","duration_short":"14 years 1 month","end_date":"Present","start_date":"Jan 2008","subtitle":"Freelance","title":"Caricature Artist"}],"url":""},{"company":"Cuyahoga Community College Foundation","company_id":"cuyahoga-community-college-foundation","location":"District Administrative Services, Cleveland, OH","positions":[{"description":"• Increasing the engagement of community partners, including current and prospective donors, individuals, foundations and organizations to contribute and provide support for student scholarships and educational program development and enhancement at Cuyahoga Community College (Tri-C®). • Maintain and prepare all invoices, purchase orders, requisitions, check requests from the Resource Development and Tri-C Foundation budget lines; obtain W-9 forms from new vendors & submit any other documentation or request forms to accounting for processing.• Follow gift, donor information and related data, using Raiser’s Edge, and maintaining data integrity of database in order to provide accurate fundraising performance.• Provide support to other staff members for internal/external meetings and events, such as the preparation of grant proposals and development of communication materials.• Provide general oversight of office including inventory of supplies, coordination of Xerox service requests, meeting room reservations; process courier items, submit Aramark catering requests for Development-related events, and other activities.","duration":"May 2016 Aug 2020 4 years 4 months","duration_short":"4 years 4 months","end_date":"Aug 2020","start_date":"May 2016","subtitle":"Cuyahoga Community College Foundation","title":"Coordinator, Funding Opportunities"}],"url":"https://www.linkedin.com/company/cuyahoga-community-college-foundation"},{"company":"Cleveland Indians","company_id":"cleguardians","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Ensure a safe and friendly environment for fans, visitors, and staff at Progressive FieldAssigned to specific areas of the ballpark to handle with bag checking, metal detection, watching and locking of facility gates Ensure a safe and friendly environment for fans, visitors, and staff at Progressive FieldAssigned to specific areas of the ballpark to handle with bag checking, metal detection, watching and locking of facility gates","duration":"Feb 2014 Oct 2019 5 years 9 months","duration_short":"5 years 9 months","end_date":"Oct 2019","start_date":"Feb 2014","subtitle":"Cleveland Indians","title":"Game-Day Security"}],"url":"https://www.linkedin.com/company/cleguardians"},{"company":"Cuyahoga Community College","company_id":"cuyahoga-community-college","location":"Western Campus, Parma, OH","positions":[{"description":"To promote and provide assistance to all Student Clubs, Sports & Organizations on campus.Represent the best interests and encourage student involvement by serving as a liaison among the students, administration and faculty.Create and design banners, flyers and signs for upcoming social, cultural and educational events.Handle all student locker rentals, assist with voter registration, scheduling, and following up with any forms or requests needed to be completed in order to follow and maintain all polices and procedures for chartered clubs and organizations at Cuyahoga Community College.","duration":"May 2014 May 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2016","start_date":"May 2014","subtitle":"Cuyahoga Community College","title":"Assistant to the Director of Student Life, Athletics and Recreation"}],"url":"https://www.linkedin.com/company/cuyahoga-community-college"},{"company":"Post-Up Stand","company_id":"post-up-stand","location":"","positions":[{"description":"Post-Up Stand, Inc. produces trade show displays and accessories, banner stands and table top retractable banners that delivers your customized message to your target audience. Job Description: Review artwork files and prepare files for Production using Adobe Photoshop; Communicate with clients via e-mail/telephone of Post-Up Stand products and service information; Assists with the design layout of displays and banners. Post-Up Stand, Inc. produces trade show displays and accessories, banner stands and table top retractable banners that delivers your customized message to your target audience. Job Description: Review artwork files and prepare files for Production using Adobe Photoshop; Communicate with clients via e-mail/telephone of Post-Up Stand products and service information; Assists with the design layout of displays and banners.","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"Post-Up Stand","title":"Account Executive"}],"url":"https://www.linkedin.com/company/post-up-stand"},{"company":"Remington College","company_id":"remington-college","location":"26350 Great Northern Shopping Center, North Olmsted, OH 44070","positions":[{"description":"","duration":"Sep 2006 Oct 2013 7 years 2 months","duration_short":"7 years 2 months","end_date":"Oct 2013","start_date":"Sep 2006","subtitle":"Remington College","title":"Student Finance Associate Assistant/ Front Desk Receptionist"}],"url":"https://www.linkedin.com/company/remington-college"},{"company":"MARC\'S Deeper Discounts Store","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"MARC\'S Deeper Discounts Store","title":"Close-Outs employee"}],"url":""}]', '["Yvonne Askew “Joseph has that rare combination of big picture vision coupled with an attention to detail that ensures projects are successful. He is creative and dedicated. He is also a true team player.”","Jessica Newell “I worked with Joe on the Young Alumni Council at Cleveland State for three years. In the time that I have known Joe, he is always quick to help out in whatever role or project he is in, and I could always count on his spirit of humility and teamwork within our group. He has great ideas, and is more than willing to collaborate with others for the best outcome on any project. You couldn\'t ask for a nicer teammate than Joe!”"]'] User: ['Jamie Porter', 'Experienced Marketing Director with a demonstrated history of working in the information technology and services industry. Strong marketing professional skilled in Solution Selling, Demand Generation, Partner Management, Program Management and Digital Marketing.', 'Senior Director of Marketing at MNJ Technologies', 'MNJ Technologies', '[{"company":"MNJ Technologies","company_id":"mnj-technologies-direct","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"MNJ Technologies","title":"Senior Director Of Marketing"},{"description":"","duration":"Nov 2015 Apr 2021 5 years 6 months","duration_short":"5 years 6 months","end_date":"Apr 2021","start_date":"Nov 2015","subtitle":"MNJ Technologies","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/mnj-technologies-direct"},{"company":"HP","company_id":"hp","location":"","positions":[{"description":"","duration":"Oct 2000 Oct 2015 15 years 1 month","duration_short":"15 years 1 month","end_date":"Oct 2015","start_date":"Oct 2000","subtitle":"HP","title":"Partner Business Manager"}],"url":"https://www.linkedin.com/company/hp"}]', '["Dawn Alexander “Jamie is extremely involved in her company\'s strategy and partnerships which makes building an effective marketing plan much easier. She is open to new ideas and comes to the table with her own as well. Jamie is responsive and gracious and a great communicator. I love working with Jamie and her team!”","Diane Bierman “Jamie is an incredible teammate and a pleasure to work with at MNJ. She brings a wealth of energy, talent and integrity to her role. Under her leadership, she has transformed MNJ Marketing and brought her team to new heights. She is a tremendous asset to MNJ.”"]']### Assistant: The agent's job is to promote and bring art, laughter, and relationships to the world through creative promotional communication materials, and today the user is reaching out to the agent because they need assistance with solution selling and demand generation in their role as Senior Director of Marketing.
### Human: Agent: ['Greg Dart', 'Experienced Educational Administrator with a demonstrated history of working in enrollment management and student affairs in higher education industry. Skilled in Nonprofit Organizations, Student Recruiting, Coaching, Advertising, and Student Affairs. Strong education professional with a Doctor of Education (EdD) focused in Higher Education/Higher Education Administration from Northeastern University (ABD).', 'Associate Vice President, Utah State University/Chief Administrator, USU Eastern', 'Utah State University', '[{"company":"Utah State University","company_id":"utah-state-university","industry":"Higher Education","location":"Price, Utah","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Utah State University","title":"Associate Vice President/Chief Administrator"}],"url":"https://www.linkedin.com/company/utah-state-university"},{"company":"Utah State University Eastern","company_id":"utah-state-university-eastern","location":"Price, Utah","positions":[{"description":"","duration":"May 2014 Jan 2019 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 2019","start_date":"May 2014","subtitle":"Utah State University Eastern","title":"Vice Chancellor for Student Affairs & Enrollment Management"}],"url":"https://www.linkedin.com/company/utah-state-university-eastern"},{"company":"West Muskingum Local School","company_id":"west-muskingum-local-school","location":"","positions":[{"description":"","duration":"Jan 2014 May 2014 5 months","duration_short":"5 months","end_date":"May 2014","start_date":"Jan 2014","subtitle":"West Muskingum Local School","title":"Board of Education member"}],"url":"https://www.linkedin.com/company/west-muskingum-local-school"},{"company":"Zane State College","company_id":"zane-state-college","location":"Zanesville, Ohio","positions":[{"description":"","duration":"Jun 2013 May 2014 1 year","duration_short":"1 year","end_date":"May 2014","start_date":"Jun 2013","subtitle":"Zane State College","title":"Vice President for Student Services"}],"url":"https://www.linkedin.com/company/zane-state-college"},{"company":"Utah State University Eastern","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2012 Jun 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2013","start_date":"Jun 2012","subtitle":"Utah State University Eastern","title":"Director of Enrollment Management"}],"url":""},{"company":"Snow College","company_id":"snow-college","location":"","positions":[{"description":"","duration":"Jun 2006 Jun 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2012","start_date":"Jun 2006","subtitle":"Snow College","title":"Director of Admissions and Communications"}],"url":"https://www.linkedin.com/company/snow-college"}]', '["Nick Welch “I met Greg when I switched from the business sector to higher education. He was a tremendous source of knowledge during the transition. Beyond that, I was impressed by Greg’s leadership skills and ability to pull teams together to accomplish tasks. In addition to higher education, he is very skilled in marketing and public relations. It was a joy to work with Greg. ”","McKenzie Hosenfeld “I had the privilege of working under Greg Dart as a Student Ambassador at Utah State University Eastern. Greg is a leader who serves as an uplifting mentor for those he works with. Greg uses his strong communication skills, patience, and enthusiasm to tackle problems and to accomplish goals far beyond what is expected. Greg\'s positive attitude and genuine desire to know each member of the team leads to a huge amount of respect from those who report to him. Greg is a fantastic employee and leader; anyone with the privilege of working with him should consider themselves very lucky. ”"]'] User: ['Desiree Hillemann, MAEd, PPSC', 'Experienced school counselor with a demonstrated history of working in fields dedicated to prevention, intervention, and education. Skilled in interviewing, training, curriculum development, and student counseling. Masters in Education with a Personnel Pupil Services Credential focused in School Counseling from Concordia University Irvine. Active in both the American School Counselor Association (ASCA) and California Association of School Counselors (CASC).', 'Making a positive difference in people’s lives every day!', 'Irvine Unified School District', '[{"company":"Irvine Unified School District","company_id":"irvine-unified-school-district","industry":"Primary and Secondary Education","location":null,"positions":[{"description":"","duration":"Jan 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Irvine Unified School District","title":"Guest Teacher"},{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"Irvine Unified School District","title":"School Counselor Intern"}],"url":"https://www.linkedin.com/company/irvine-unified-school-district"},{"company":"Wilson Elementaty School","company_id":null,"location":"Santa Ana, CA","positions":[{"description":"","duration":"Aug 2017 Jun 2018 11 months","duration_short":"11 months","end_date":"Jun 2018","start_date":"Aug 2017","subtitle":"Wilson Elementaty School","title":"School Counselor"}],"url":""},{"company":"Outreach Concern, Inc.","company_id":"outreach-concern-inc-","location":"Eader Elementary School, Huntington Beach, CA","positions":[{"description":"","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"Outreach Concern, Inc.","title":"School Counselor"}],"url":"https://www.linkedin.com/company/outreach-concern-inc-"},{"company":"Tustin Unified School District","company_id":null,"location":"Arnold Beckman High School","positions":[{"description":"","duration":"Jan 2015 Jun 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2016","start_date":"Jan 2015","subtitle":"Tustin Unified School District","title":"School Counseling Intern"}],"url":""},{"company":"Pacific Life Insurance Company","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2000 Feb 2011 11 years 1 month","duration_short":"11 years 1 month","end_date":"Feb 2011","start_date":"Feb 2000","subtitle":"Pacific Life Insurance Company","title":"Learning and Development Coordinator"}],"url":""},{"company":"Tustin Unified School District","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 1999 May 2000 7 months","duration_short":"7 months","end_date":"May 2000","start_date":"Nov 1999","subtitle":"Tustin Unified School District","title":"ESL Instructor"}],"url":""},{"company":"Los Angeles Unified School District","company_id":"los-angeles-unified-school-district","location":"","positions":[{"description":"","duration":"Aug 1997 Aug 1999 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1999","start_date":"Aug 1997","subtitle":"Los Angeles Unified School District","title":"Classroom Teacher"}],"url":"https://www.linkedin.com/company/los-angeles-unified-school-district"}]', '["“She has such a great, reliable, professional personality. She is very caring,compassionate and personal. Her writing skill is what made her shine. It is a true pleasure to work with her.”","“Desiree is an enthusiastic, creative, and diligent worker who is not afraid to think outside the box and challenge prevailing wisdom. She would be an asset to any team.”"]']### Assistant: The agent's job is to provide career counseling services to educators. Today, the agent is reaching out to the user because they need to schedule a training session on curriculum development and student counseling techniques.
### Human: Agent: ['Ralph Barile', 'Entrepreneurial-spirited, pioneering technologist with over 20 years of executive-level experience identifying, qualifying, building consensus for, and implementing enabling technologies and enterprise systems that facilitate business processes and strategic objectives. Powerful blend of technology vision and business acumen results in consistent development of actionable business strategies supported by cost-effective, high-performance IT infrastructures and applications. Broad expertise in IT, network, and telecommunications architecture/infrastructure design, full project life cycle management, client/vendor relationship management, and financial/operational management. Ably manage M&A, reorganization, and process improvement initiatives. I am a proven leader and motivator.', 'Engineering Manager at Blue Label Labs', 'Blue Label Labs', '[{"company":"Blue Label Labs","company_id":"blue-label-labs","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Blue Label Labs","title":"Engineering Manager"}],"url":"https://www.linkedin.com/company/blue-label-labs"},{"company":"Barile Group, LLC","company_id":null,"location":"","positions":[{"description":"Design and develop Enterprise technology solutions to meet client\'s business requirements, and manage the implementation of these solutions. Design and develop Enterprise technology solutions to meet client\'s business requirements, and manage the implementation of these solutions.","duration":"Mar 2009 - Present 12 years 9 months","duration_short":"12 years 9 months","end_date":"Present","start_date":"Mar 2009","subtitle":"Barile Group, LLC","title":"Senior Information Technology Consultant"}],"url":""},{"company":"Axispoint","company_id":"axispoint","location":"","positions":[{"description":"","duration":"Oct 2005 May 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2008","start_date":"Oct 2005","subtitle":"Axispoint","title":"Director, Software Solutions"}],"url":"https://www.linkedin.com/company/axispoint"},{"company":"The Barile Group Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1997 Oct 2005 8 years 2 months","duration_short":"8 years 2 months","end_date":"Oct 2005","start_date":"Sep 1997","subtitle":"The Barile Group Inc.","title":"Owner"}],"url":""},{"company":"Viacom","company_id":"viacom","location":"","positions":[{"description":"","duration":"1994 1997 3 years","duration_short":"3 years","end_date":"1997","start_date":"1994","subtitle":"Viacom","title":"Project Leader"}],"url":"https://www.linkedin.com/company/viacom"},{"company":"Tambrands, Inc.","company_id":"tambrands-inc","location":null,"positions":[{"description":"","duration":"1990 1994 4 years","duration_short":"4 years","end_date":"1994","start_date":"1990","subtitle":"Tambrands, Inc.","title":"Systems Intergrator"},{"description":"","duration":"1990 1992 2 years","duration_short":"2 years","end_date":"1992","start_date":"1990","subtitle":"Tambrands, Inc.","title":"A/S400 Programmer"}],"url":"https://www.linkedin.com/company/tambrands-inc"},{"company":"Flour City Architectural Metals","company_id":null,"location":"","positions":[{"description":"Performed analysis of backoffice operations for a specific manufacturing process by conducting interviews with process knowledge workers and stakeholders. Documented findings and developed a System Requirements document for management approval. Developed ERP system to streamline and automate backoffice processes resulting in a significant cost savings and an ability to bring products to market quicker.Developed Bill of Materials system for the erection of the Long Island City Citicorp building enabling field engineers to dial-in and perform lookups of floor assemblies by part/assembly numbers, truck id, departure date, or expected delivery date.Wrote interface from IBM System 38 to Prime CAD system for data retrieval and import of floor assembly parts information into custom Bill of Materials systemResponible for maintaining all in-house custom accounting system; General ledger, Accounts Receivable, Accounts Payable, Payroll, Purchasing.","duration":"May 1987 Nov 1990 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 1990","start_date":"May 1987","subtitle":"Flour City Architectural Metals","title":"Senior Developer"}],"url":""},{"company":"Systematic Data Marketing, Inc.","company_id":null,"location":"","positions":[{"description":"Systematic Data Marketing was a custom accounting software company providing a complete suite of accounting applications on the IBM System 23 and the IBM System 36 platforms.Maintained and customized Time and Billing system percustomer requests.Ported and tested IBM System 23 Workstation Basic code on the IBM System 36 platform, worked on rewrite from Workstation Basic to RPG II on IBM System 36.Conducted customer training for the Time and Billing and Accounts Receivable systemsInstalled and configured IBM System 36 implementations","duration":"May 1986 May 1987 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 1987","start_date":"May 1986","subtitle":"Systematic Data Marketing, Inc.","title":"Developer"}],"url":""}]', '["Mary Russo “Ralph is an outstanding IT professional and was a true asset to the team during our system development projects. Ralph has an excellent understanding of the businesss application for systems which is an extraordinary asset to the business when designing and delivering a system. It was a pleasure to work with Ralph.”","Gary Rosenberg “Ralph was and still is the most creative problem solver, application systems integrator and developer with whom I have ever worked. He understands requirements and has always exceeded implementation expectations and deliverables.”"]'] User: ['Shannon R.', 'Experienced Marketing Consultant with a demonstrated history of achieving results. Skilled in, Customer Service, Business Development, Strategic Planning, and Communication. Strong marketing professional graduated from College of Charleston.', 'Independent Consultant - Marketing and Operations', 'Marketing and Operations', '[{"company":"Marketing and Operations","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Mar 2017","subtitle":"Marketing and Operations","title":"Independent Consultant - Marketing and Operations"}],"url":""},{"company":"Dale Carnegie Training of the Emerald Coast","company_id":"dalecarnegietrainingemeraldcoast","location":"","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Dale Carnegie Training of the Emerald Coast","title":"Marketing Consultant"}],"url":"https://www.linkedin.com/company/dalecarnegietrainingemeraldcoast"},{"company":"ConMc Associates dba McDonald\'s","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2010 Feb 2017 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2017","start_date":"Oct 2010","subtitle":"ConMc Associates dba McDonald\'s","title":"Director of Marketing and Operations"}],"url":""},{"company":"McDonald\'s","company_id":"mcdonald%27s-corporation","location":null,"positions":[{"description":"","duration":"Mar 2006 Mar 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 2010","start_date":"Mar 2006","subtitle":"McDonald\'s","title":"HR and Training Manager"},{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"McDonald\'s","title":"Area Supervisor"},{"description":"","duration":"Jun 1999 Oct 2005 6 years 5 months","duration_short":"6 years 5 months","end_date":"Oct 2005","start_date":"Jun 1999","subtitle":"McDonald\'s","title":"General Manager"}],"url":"https://www.linkedin.com/company/mcdonald%27s-corporation"}]', '["David A. Nelson “Shannon has a grasp of how a business should be run that is rare in my experience. If I were forming a team to put an organization on a path to success I would certainly want Shannon on board. Not only has she acquitted herself well in her Marketing/Social Media responsibilities but also showed excellent instincts on business issues in general. David Nelson”","Len Williams “Shannon is a gifted/talented professional, with an \\"Owners Mentality\\". She is a valued asset.”"]']### Assistant: The agent's job is to provide consulting services in marketing and operations, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities to enhance the user's marketing strategies.
### Human: Agent: ['Luis Siso', 'Over 18 years of experience as a Planning and Engineering Chief / Technical Representative with a background in Technical Support, aircraft/engine leasing, aviation maintenance, planning, and control production, quality control, quality assurance, heavy maintenance, and major modifications.Specialties Planning and Control production, leasing, Workscopes, technical support, Audits, Engineering.', "Owner at AIR REP'S", 'Air Rep´s', '[{"company":"Air Rep´s","company_id":null,"location":"","positions":[{"description":"AIR REP\'S is a consulting firm that is highly experienced and independent. AIR REP\'S provides technical consulting and advisory services in the areas of aircraft and engine asset management","duration":"Aug 2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"Aug 2011","subtitle":"Air Rep´s","title":"Owner"}],"url":""},{"company":"Technical Aviation Advisors, Corp.","company_id":"technical-aviation-advisors-corp-","location":"Miami, Florida","positions":[{"description":"Technical Aviation Advisors, Corp. was founded in March of 2010 to provide specialized technical services, appraisals and residual value analysis for the aircraft leasing and financial community. Services provided by Technical Aviation Advisors, Corp. includes, but are not limited to: • Civil aviation compliance services; monitoring of components, inspection checks, FAA/EASA airworthiness directives, service bulletins and manufacture recommended task cards. • Technical records audit and document preparation for lease return of airframe, engine, auxiliary power units and landing gear assemblies. • Aircraft modification and maintenance service checks; On-site representations to assure completion of task, resolve issues, and maintain cost control. • Engine repair/overhaul and conversion management. • Negotiation of aircraft lease agreements and technical contract requirements. • Aircraft and engine pre-purchase inspections. • Aircraft and Air Carrier annual audits. • Engine and APU borescope inspections.","duration":"Jun 2011 Jan 2019 7 years 8 months","duration_short":"7 years 8 months","end_date":"Jan 2019","start_date":"Jun 2011","subtitle":"Technical Aviation Advisors, Corp.","title":"Technical Manager"}],"url":"https://www.linkedin.com/company/technical-aviation-advisors-corp-"},{"company":"Linea Aerea Merida Internacional de Aviacion C.A (LAMIA C.A)","company_id":null,"location":"Caracas, Venezuela","positions":[{"description":"","duration":"Apr 2011 Jun 2011 3 months","duration_short":"3 months","end_date":"Jun 2011","start_date":"Apr 2011","subtitle":"Linea Aerea Merida Internacional de Aviacion C.A (LAMIA C.A)","title":"Advisor of Maintenance and Engineering"}],"url":""},{"company":"SBA Airlines","company_id":"sba-airlines","location":"Venezuela","positions":[{"description":"","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"SBA Airlines","title":"Engineering & Planning Chief"}],"url":"https://www.linkedin.com/company/sba-airlines"},{"company":"Aserca Airlines","company_id":"aserca-airlines","location":"Venezuela","positions":[{"description":"","duration":"Sep 2004 Feb 2009 4 years 6 months","duration_short":"4 years 6 months","end_date":"Feb 2009","start_date":"Sep 2004","subtitle":"Aserca Airlines","title":"Engineering & Planning Chief"}],"url":"https://www.linkedin.com/company/aserca-airlines"}]', '["“Luis is well connected in the awe soap ace market. Very detailed and helpful. Great working experience ”","“Luis has performed my aircraft and engine technical reviews for many years. His work is excellent. ”"]'] User: ['Whitnee Hawthorne', 'Experienced Director Of Technology with a demonstrated history of working in the airlines/aviation industry. Skilled in Management, Agile Leadership, Business Development, Competitive Analysis, and Strategy. Strong information technology professional with a Master of Business Administration (MBA) focused in Entrepreneurship/Entrepreneurial Studies from Babson College - Franklin W. Olin Graduate School of Business.', 'Vice President of Customer Support at JetBlue Airways and Savvy Working Mom', 'JetBlue Airways', '[{"company":"JetBlue Airways","company_id":"jetblue","industry":"Airlines/Aviation","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Feb 2020","subtitle":"JetBlue Airways","title":"Vice President Of Customer Support"},{"description":"Led a ten-person team responsible for driving IT strategy, developing program management standards, ensuring department compliance and developing business partner management best practices. Key accomplishments:o Developed an enterprise wide prioritization process and tool o Created and implemented resource and capacity planning process o Developed and implemented projects intake and steeringo Introduced Agile to key enterprise programs","duration":"Apr 2017 Feb 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2020","start_date":"Apr 2017","subtitle":"JetBlue Airways","title":"Director Strategic Execution, Technology"}],"url":"https://www.linkedin.com/company/jetblue"},{"company":"Auriemma Consulting Group (ACG)","company_id":"auriemma-roundtables","location":"","positions":[{"description":"Helped clients plan, build, manage, and improve co-brand and private label partnershipsProvided clients guidance and knowledgeable insight on subprime, prime, and superprime marketsEvaluated and enhanced value propositions to increase customer engagement and enterprise return Helped clients plan, build, manage, and improve co-brand and private label partnershipsProvided clients guidance and knowledgeable insight on subprime, prime, and superprime marketsEvaluated and enhanced value propositions to increase customer engagement and enterprise return","duration":"2016 Mar 2017 1 year","duration_short":"1 year","end_date":"Mar 2017","start_date":"2016","subtitle":"Auriemma Consulting Group (ACG)","title":"Sr. Manager Partnerships"}],"url":"https://www.linkedin.com/company/auriemma-roundtables"},{"company":"JetBlue Airways","company_id":"jetblue","location":"Greater New York City Area","positions":[{"description":"Managed a five-person team responsible for the selection, marketing execution and associated revenue for all TrueBlue partnership-Led the on-boarding and launch of the new domestic co-brand credit card product -Established and implemented strategy for international expansion of co-brand credit card suite and marketing partnershipsKey accomplishments:Negotiated contracts for and launched co-brand credit cards in the United States with BarclayCard US/ MasterCard and in the Dominican Republic with Banco Popular/MasterCard Designed the new in-flight co-brand credit card incentive program Launched over 9 new marketing partners resulting in more than a 20%, revenue increase in 1 year","duration":"Apr 2014 Sep 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2016","start_date":"Apr 2014","subtitle":"JetBlue Airways","title":"Manager TrueBlue Partnerships"}],"url":"https://www.linkedin.com/company/jetblue"},{"company":"oneworld Management Company, DBA oneworld Alliance","company_id":"oneworld-alliance","location":"Greater New York City Area","positions":[{"description":"•Led and managed Customer Experience projects across 13 airlines for oneworld, projects focus on enhancing the experience for high value customers (HVC) while in the airport during, boarding, transfer and disruptions as well as improving HVC recognition •Enhanced the overall customer experience and drive strategy for Asian-Pacific oneworld carriers•Represented and served as a unified voice for various stakeholders when meeting with airport authorities and industry leaders as well as at industry events and conferences including IATA Fast Travel and Future Travel Experience •Aligned vision of marketing group with airport experience to improve customer flow and recognition of the frequent flyer program at the airports •Performed and reported on brand and experience audits at key international airports •Focus countries: Australia, Brazil, Hong Kong, Japan, Malaysia, Singapore, Thailand•Focus airports: BKK, GRU, HKG, HND KUL, NRT, SIN, SYD","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"oneworld Management Company, DBA oneworld Alliance","title":"Manager Customer Experience and Airports"}],"url":"https://www.linkedin.com/company/oneworld-alliance"},{"company":"American Airlines","company_id":"american-airlines","location":null,"positions":[{"description":"•Manage a five person team responsible for customer contact strategies and project implementation across three customer touch points: Airports, Reservations, and Flight Service•Developed and implementing the Self-Tag and Digital Signage customer projects across domestic and international airports •Developing strategic customer experience programs to enforce an enhanced customer experience while implementing in a budget constrained environment: cashless airport, HVC airport engagement strategy, gate and ticket counter reconfigurations, airport and reservation merchandising •Evaluate and represent the views of various departments as it relates to project financing, development and prioritization","duration":"Jun 2012 Apr 2013 11 months","duration_short":"11 months","end_date":"Apr 2013","start_date":"Jun 2012","subtitle":"American Airlines","title":"Manager Customer Contact Strategy"},{"description":"•Develop and manage the implementation of key strategic projects pertaining to the \\"Airport of the Future\\" experience•Evaluate and represent the views of various departments as it relates to project financing, development and prioritization•Source local and system opportunities through airport visits, local employee and customer engagement and analysis of business metrics","duration":"Jul 2011 Jul 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2012","start_date":"Jul 2011","subtitle":"American Airlines","title":"Sr. Financial Analyst, Customer Consulting Group"},{"description":"•Simultaneously managed and developed $30MM in revenue across 8 accounts and over 18 countries in 3 languages•Creatively developed marketing plans and coordinated with local sales force to increase revenue by up to 8% above plan in various international accounts•Strategically sourced and solicited new business in the Caribbean resulting in projected revenue of $6.4MM•Managed the team budget and short-term forecasting","duration":"Jul 2010 Jul 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2011","start_date":"Jul 2010","subtitle":"American Airlines","title":"Business/Marketing Strategy Analyst: International AAdvantage Accounts"}],"url":"https://www.linkedin.com/company/american-airlines"},{"company":"Babson College","company_id":"babson-college","location":"","positions":[{"description":"","duration":"Sep 2008 Sep 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2010","start_date":"Sep 2008","subtitle":"Babson College","title":"MBA Candidate"}],"url":"https://www.linkedin.com/company/babson-college"},{"company":"ETRADE Financial","company_id":"etrade","location":"","positions":[{"description":"•Developed, implemented and managed strategic local and national branch marketing plan to increase client retention, drive cross-sell and improve branch foot traffic resulting in 21% lift in qualified foot traffic from 2007-2008•Established and maintained invaluable sales tools: communication templates, marketing collateral and presentations•Created and implemented successful seminar program supporting retail sales among 28 branches nationwide•Produced and refreshed profitable campaigns-on-demand to create and support retention and asset consolidation•Managed development and production of consumer advertising by writing creative briefs, evaluating creative materials and managing project budgets•Introduced and implemented effective multicultural marketing programs; launched first Asian Pacific campaign•Planned, executed and evaluated events: grand openings, seminars, and client dinners for ETRADE retail sales•Generated creative and effective branch merchandising to support marketing programs and branding efforts•Renewed etrade.com/seminars and etrade.com/branches to improve client experience and add relevance to content","duration":"Jul 2006 Sep 2008 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2008","start_date":"Jul 2006","subtitle":"E*TRADE Financial","title":"Branch Marketing Program Manager"}],"url":"https://www.linkedin.com/company/etrade"},{"company":"HBO","company_id":"hbo","location":"","positions":[{"description":"•Executed day-to-day acquisition, upgrade and retention marketing efforts supporting an overall growth of net subscribers by 8% •Ensured appropriate strategic and creative execution and production of online, print and video marketing pieces•Assembled and led team of technology mentors to increase awareness of and educate sales force on relevant new technology •Executed day-to-day acquisition, upgrade and retention marketing efforts supporting an overall growth of net subscribers by 8% •Ensured appropriate strategic and creative execution and production of online, print and video marketing pieces•Assembled and led team of technology mentors to increase awareness of and educate sales force on relevant new technology","duration":"Jun 2004 Jun 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2006","start_date":"Jun 2004","subtitle":"HBO","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/hbo"}]', '["Marisa Zalabak “Whitnee Hawthorne is a champion! Whitnee’ ability to shine a light on the superhuman demands put on mothers is a gift to the legions of women working to be the best in everything they do as they juggle multiple full-time jobs to provide and protect their families. With intelligence, grace, and humor, she invites us all to consider how we can support ourselves and the women we love as they continue the Sisyphean challenges that mothers face as they simultaneously raise their children while continuing to grow as professionals and personally. ”","Danielle Erdmann “Whitnee is one of the most creative and out-of-the-box business thinkers I have ever met. In our organizational behavior class, she had the idea of raising money for 9-11 victims by selling paper bricks to fellow students for $1. We raised over $1,000 in a manner of days and the bricks were displayed on a glass wall in the student union. It was truly impressive. She attacks projects and plans with a ferocious zeal and I would choose to have her on my team any time.”"]']### Assistant: The agent's job is to provide technical consulting and advisory services in the areas of aircraft and engine asset management, and today the user is reaching out to the agent because they need assistance in evaluating and enhancing value propositions to increase customer engagement and enterprise return in the airlines/aviation industry.
### Human: Agent: ['Spencer Bowen', 'I absolutely love business. I love making connections and building relationships. I love building machines that make money by providing services and products that people like paying for. I’ve been fortunate enough to have worked on a global scale in both b2c and b2b companies and I’m only getting started.', 'Vice President at Murphy Ladder LLC', 'Murphy Door Inc', '[{"company":"Murphy Door Inc","company_id":"the-murphy-door","industry":"Furniture and Home Furnishings Manufacturing","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Murphy Door Inc","title":"Vice President of Sales and Marketing"}],"url":"https://www.linkedin.com/company/the-murphy-door"},{"company":"Bowen Resources LLC","company_id":"bowen-resources-llc","location":"","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Bowen Resources LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/bowen-resources-llc"},{"company":"Murphy Ladder LLC","company_id":"murphy-ladder-llc","location":"","positions":[{"description":"","duration":"Jan 2020 Jan 2022 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2022","start_date":"Jan 2020","subtitle":"Murphy Ladder LLC","title":"Vice President"}],"url":"https://www.linkedin.com/company/murphy-ladder-llc"},{"company":"Murphy Ladders","company_id":null,"location":"Ogden Utah","positions":[{"description":"","duration":"Jan 2019 Jan 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2020","start_date":"Jan 2019","subtitle":"Murphy Ladders","title":"Sales"}],"url":""},{"company":"The Murphy Door","company_id":"the-murphy-door","location":"","positions":[{"description":"","duration":"Dec 2016 Jan 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2020","start_date":"Dec 2016","subtitle":"The Murphy Door","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/the-murphy-door"},{"company":"Fast Fill Systems","company_id":"fast-fill-systems","location":"Utah","positions":[{"description":"Establishing and maintaining global distribution while building new business relationships and opportunities within the mining, construction, and oil/gas markets. Establishing and maintaining global distribution while building new business relationships and opportunities within the mining, construction, and oil/gas markets.","duration":"May 2015 Jan 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"Jan 2020","start_date":"May 2015","subtitle":"Fast Fill Systems","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/fast-fill-systems"},{"company":"Markhor Corp","company_id":null,"location":"San Antonio, Texas","positions":[{"description":"","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Markhor Corp","title":"CEO/Founder"}],"url":""},{"company":"Bowen Fabrication","company_id":null,"location":"","positions":[{"description":"","duration":"May 2013 Dec 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2014","start_date":"May 2013","subtitle":"Bowen Fabrication","title":"Sales Manager"}],"url":""},{"company":"Fast Fill Systems","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2013 2 years","duration_short":"2 years","end_date":"2013","start_date":"2011","subtitle":"Fast Fill Systems","title":"International Sales"}],"url":""}]', '["Ethan Mackey “I\'ve been able to work with Spencer closely in one way or another for the last 5 years, and I can honestly say I don\'t know anyone with more tenacity and energy than him. He\'s a talented people-person who knows how to motivate and bring the best in others around him. I know he will be successful in any of his future endeavors.”","LinkedIn User “Spencer will always be successful. He is one of the best guys I\'ve had a chance to work with. I believe it is a direct correlation to his positive attitude, integrity, and respect he has for everyone he knows. Trust is hard to find now days but I trust Spencer because I know that he would never take advantage of me. I hope we have a chance to work together again in the future.”"]'] User: ['T. Marie Brown', 'I have over 10 years experience providing administrative support. My goal is to grow my business and my network of business associates. Specialties: Travel arrangements, meeting coordination, powerpoint presentations, event planning, human resource assistance, etc.', 'Business Consultant \| Group Organizer \| Networker \| Blogger', 'Mind Your Business Connections', '[{"company":"Mind Your Business Connections","company_id":null,"location":"","positions":[{"description":"A consulting business that assists entrepreneurs, small business owners, organizations, and other in making the right connections to grow their business. A consulting business that assists entrepreneurs, small business owners, organizations, and other in making the right connections to grow their business.","duration":"May 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"May 2010","subtitle":"Mind Your Business Connections","title":"Owner"}],"url":""},{"company":"The Atlanta Stylists","company_id":null,"location":"","positions":[{"description":"The AtlantaStylist is a website dedicated to connecting clients to professionals in the beauty industry. Style professionals can post links to their website for free and sign up for quarterly social media marketing management. The AtlantaStylist is a website dedicated to connecting clients to professionals in the beauty industry. Style professionals can post links to their website for free and sign up for quarterly social media marketing management.","duration":"Mar 2010 - Present 12 years","duration_short":"12 years","end_date":"Present","start_date":"Mar 2010","subtitle":"The Atlanta Stylists","title":"Owner"}],"url":""},{"company":"The Single Mom\'s Network","company_id":null,"location":"","positions":[{"description":"The Single Mom\'s Network provides a specialized networking for single mothers dealing with the challenges of raising a child alone. The group has monthly meetings, Momversations, where the moms can network, get job leads, tips and advice. In addition, activities are planned that inlcude playdates, group outings, and mom\'s night out. The Single Mom\'s Network provides a specialized networking for single mothers dealing with the challenges of raising a child alone. The group has monthly meetings, Momversations, where the moms can network, get job leads, tips and advice. In addition, activities are planned that inlcude playdates, group outings, and mom\'s night out.","duration":"Feb 2009 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Feb 2009","subtitle":"The Single Mom\'s Network","title":"Founder"}],"url":""},{"company":"Blue Cross Blue Shield of Georgia","company_id":"antheminc","location":null,"positions":[{"description":"Provided administrative support to an executive.","duration":"Nov 2002 Oct 2006 4 years","duration_short":"4 years","end_date":"Oct 2006","start_date":"Nov 2002","subtitle":"Blue Cross Blue Shield of Georgia","title":"Executive Administrative Assistant I"},{"description":"Supported 6 Account Managers and 1 Sales Executive in Small Group Marketing departmentProcessed quotes for insurance for groups 2-50 employeesAnswered policy questions from agents, company owners, and group administratorsInvestigated outstanding issues on group’s accounts; submitted requests to underwriting team on behalf of agents and groupsProcessed special requests; cancellations; change of address; and policy changesSent renewal letters to groups and brokers","duration":"Jul 2001 Nov 2002 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2002","start_date":"Jul 2001","subtitle":"WellPoint","title":"Sales Associate II"},{"description":"Provided secretarial support to Print Manger and Purchasing Manager and back up support to Facilities DirectorServed as company’s business card coordinatorMaintained filing systemPrepared multiple reportsTracked all invoices from vendors; worked with Accounts Payable to ensure paymentCreated badges for new employees","duration":"Feb 2001 Jul 2001 6 months","duration_short":"6 months","end_date":"Jul 2001","start_date":"Feb 2001","subtitle":"WellPoint","title":"Print/Purchasing Secretary"}],"url":"https://www.linkedin.com/company/antheminc"},{"company":"CST (contractor onsite at GSA)","company_id":null,"location":"","positions":[{"description":"Provided administrative support to Branch Chief of Finance and two managersScheduled use of company vehiclesLiaison between Procurement staff and vendorsRetrieved messages from managers’ voice mail and followed through until issues were resolved Coordinated off site team building activities and team meetingsComposed and distributed minutes from meetings Provided administrative support to Branch Chief of Finance and two managersScheduled use of company vehiclesLiaison between Procurement staff and vendorsRetrieved messages from managers’ voice mail and followed through until issues were resolved Coordinated off site team building activities and team meetingsComposed and distributed minutes from meetings","duration":"Jun 2000 Feb 2001 9 months","duration_short":"9 months","end_date":"Feb 2001","start_date":"Jun 2000","subtitle":"CST (contractor onsite at GSA)","title":"Administrative Assistant"}],"url":""}]', '["Rosalind Williams “It is my pleasure to recommend T. Marie Brown for employment with your organization. I have known Ms.Brown for a little over three months during which time she and I worked as a Open Enollment Testing Specialist. I have been consistently impressed with Ms. Brown\'s attitude and productivity during the time that she and I worked together. Ms. Brown is both very bright and quite motivated. I am confident that she will devote herself to a position with your organization with a high degree of diligence. She is a quick learner and has shown the ability to digest large volumes of information. Ms. Brown has demonstrated the ability to articulate information and ideas in both the verbal and written forms. I recommend Ms. Brown without reservation. Sincerely, Rosalind R. Ross”","Rhonda Bush “I\'ve had the honor and privilege of knowing T. Marie for over eight years. While working at the General Services Administration branch of the Federal Government, I had the opportunity to witness T. Marie\'s professionalism, strong work ethic, and committment to excellence. She is a self starter and an asset to any team.”"]']### Assistant: The agent's job is to build connections and relationships in order to grow their business, while the user is reaching out to the agent because they need assistance in making the right connections to expand their own business.
### Human: Agent: ['Michelle Oldfield, CMRP', 'Experienced IT Business Analyst with a demonstrated history of working in the industrial automation industry, as well as the information technology sector. Skilled in Data Analysis, Process Improvement, Problem Solving, Value Stream Mapping, Communication, Team Building, and Six Sigma. Strong information technology professional with a Associate of Science (A.S.) focused in Business Administration, Management and Operations from Illinois Central College.', 'Senior IT Business Analyst at Advanced Technology Services', 'Advanced Technology Services', '[{"company":"Advanced Technology Services","company_id":"advanced-technology-services","industry":"Automation Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Feb 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Advanced Technology Services","title":"Senior IT Business Analyst"},{"description":"•Supporting division leadership with the consolidation of performance metrics •Providing leadership the data necessary to make decisions affecting the use of time, money, materials, and labor •Assisting site in timeliness of data for forecasting and budgeting •Preparing, analyzing, and presenting metrics from CMMS or other database, HR, Safety and Accounting •Collecting data and providing analysis and interpretation of weekly/monthly site and division metrics •Coordinating and implementing CMMS system inputs at the site level to the corporate IT team •Training ATS employees in the tools and the systems -- CMMS, KPIs, metrics, etc. •Performing validation testing on site work activity results; monitoring and reporting on internal team controls to ensure compliance and timeliness of reported results •Supporting the FMS Standardization strategy","duration":"Apr 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Advanced Technology Services","title":"Maintenance Analyst"},{"description":"","duration":"Sep 2008 Apr 2012 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2012","start_date":"Sep 2008","subtitle":"Advanced Technology Services","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/advanced-technology-services"}]', '["Franz Todt “Michelle is a hard worker who gives the extra effort whenever its needed.”","Troy Ponto “Michelle assists my site by providing the data that I need to make effective decisions. She does a great job mining the data for the most important information and presents it logically. Due to her efforts, I can spend my time more effectively fixing problems as opposed to data mining. She has a fabulous work ethic and interfaces well with all who deal with her. I consider her a valuable asset to the Middlesex team.”"]'] User: ['Stephen E. Salvatori "Sal"', 'Experienced Senior Sales Consultant with a demonstrated history of working in the Events Services Industry. Strong Sales Professional skilled in Nonprofit Organizations, Catering, Event Planning, Special Event Venues, Customer Service, Operations, and Sales.', 'Purchase or Rent Event Equipment - I can help with both!!', 'Event Equipment Sales \| Event Equipment Rentals', '[{"company":"Event Equipment Sales \| Event Equipment Rentals","company_id":null,"location":"7515 Santa Fe Drive Hodgkins, IL 60525","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Event Equipment Sales \| Event Equipment Rentals","title":"National Account Executive (EES) \| National Account Executive (EER)"}],"url":""},{"company":"Classic Party Rentals","company_id":"classic-party-rentals","location":"McCook, IL & Phoenix, AZ","positions":[{"description":"","duration":"Jan 2007 Feb 2017 10 years 2 months","duration_short":"10 years 2 months","end_date":"Feb 2017","start_date":"Jan 2007","subtitle":"Classic Party Rentals","title":"Senior Sales Consultant"}],"url":"https://www.linkedin.com/company/classic-party-rentals"},{"company":"Chicago Party Rental","company_id":null,"location":"McCook, IL","positions":[{"description":"","duration":"Feb 2000 Dec 2006 6 years 11 months","duration_short":"6 years 11 months","end_date":"Dec 2006","start_date":"Feb 2000","subtitle":"Chicago Party Rental","title":"Senior Sales Coordinator"}],"url":""},{"company":"Braun Event & Tent Rental","company_id":null,"location":"Glendale Heights, IL","positions":[{"description":"","duration":"Feb 1998 Feb 2000 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2000","start_date":"Feb 1998","subtitle":"Braun Event & Tent Rental","title":"Sales Management"}],"url":""},{"company":"Chicago Party Rental","company_id":null,"location":"Countryside, IL","positions":[{"description":"","duration":"Feb 1992 Jan 1998 6 years","duration_short":"6 years","end_date":"Jan 1998","start_date":"Feb 1992","subtitle":"Chicago Party Rental","title":"Operations Manager"}],"url":""}]', '["“I\'ve been a client for several years. Sal really knows his business and is great at helping with our orders. He is very knowledgeable and stays in touch to be sure our orders are received and in good condition. Sal is a great person!”","“I can\'t say enough about Sal\'s passion for his work and his attention to detail with his clients. He takes challenges head on and determines the best solution to achieve the objectives that are most important to the project at hand. He\'s skilled at integrating technology into his sales cycle to deliver on goals at the highest level, and he\'s also a positive force in the workplace. Sal looks at the big picture and while he appreciates the importance of today and tomorrow, he\'s built his reputation and success on establishing and maintaining business relationships for the long term.”"]']### Assistant: The agent's job is to assist division leadership with performance metrics and provide data for decision-making, while the user is reaching out to the agent because they need assistance with purchasing or renting event equipment.
### Human: Agent: ['Justin W. Mosley, MBA, SPHR, SHRM-SCP', 'Proficient in attracting, retaining, training, developing and succession planning talent. High-energy, personable and competitive Human Resources and sales management professional with extensive and diverse operational and cultural experience. Full cycle recruiting and social media expert. Well-traveled, strategic leader that resolves issues, while gathering and leveraging appropriate resources. Creative problem solver who builds and maintains trust relationships with clients and co-workers. Values knowledge and welcomes challenges. Willing to relocate and travel.', 'Director, Human Resources-specializing in developing companies and people in multi unit, growing fields', 'PS Lifestyle', '[{"company":"PS Lifestyle","company_id":"ps-lifestyle","industry":"Wellness and Fitness Services","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"• Directing and leading all Human Resources and Risk Management Initiatives for 1,030 locations in 37 states with 1800 employees in the corporate offices and field operations.PS Lifestyle was founded 2008 with the simple goal of transforming senior community “beauty shops” into professional salons and spas. In the last ten years, we have grown to become the leading national senior community salon and spa operator delivering elevated experiences to our residents, invaluable peace-of-mind for families and national partnerships for our communities. Today, PS Lifestyle has 900+ salon locations in 36 states. More than 4 million services have been performed by over 1,600 PS Professionals. We strive to elevate individual experience and personal dignity through the celebration of beauty and shared humanity. Our teams don’t just make a living, we make a difference! PS has also partnered with Paul Mitchell Systems and are proud to now offer their celebrated products in all of our salons. We have also mobilized the Paul Mitchell network of national educators and product professionals to provide supplemental product, service and best practice training to our employees. PS Design & Procurement, a division of PS Salon & Spa, delivers unrivaled expertise and consultation services in senior community salon and spa design, space planning, professional equipment selection and procurement. Drawing on our decade of unique experience renovating and operating salons and spas in all levels of the care continuum, we understand the full range of considerations for every project. To learn more about PS, please visit www.salonps.com","duration":"May 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"May 2017","subtitle":"PS Lifestyle","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/ps-lifestyle"},{"company":"Diversident Management Systems; Hudec Dental","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Accountable for leading team initiatives and providing strategic Human Resources leadership to corporate office, laboratory and 20 satellite healthcare offices. Accountable for leading team initiatives and providing strategic Human Resources leadership to corporate office, laboratory and 20 satellite healthcare offices.","duration":"Mar 2016 May 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2017","start_date":"Mar 2016","subtitle":"Diversident Management Systems; Hudec Dental","title":"Director, Human Resources"}],"url":""},{"company":"Jo-Ann Stores, Inc.","company_id":"jo-ann-stores-inc-","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"-Responsible for oversight and execution of Human Resources initiatives for mulitple regions, including 36 states, 360 stores, 720 managers, 9,000 employees, 24 district managers, and 3 regional vice presidents-Developed and implemented sales culture training to stores resulting in 15% service score growth and 4% comparable sales growth in region-Positive and reactionary team member/employee relations, conduct legal investigations, policy and compliance, with focus on retention, productivity, and engagement -Manages performance review processes, open enrollment benefits, legal and policy compliance, payroll-Facilitate classes for all management on operational business and financial acumen, conflict management, behavior based interviewing, developing accountable teams focused on results, diversity awareness and legal compliance -Develop strategic programs related to effective sourcing, screening, selection, onboarding, and retention of employees resulting in turnover percentages consistently below 20 percent-Develop dynamic, cost-effective methods to advertise and effectively recruit exempt and non-exempt-Conduct company wide training sessions on talent acquisition, retention, succession planning, and using resources such as CB, Monster, Linkedin, Twitter, Facebook, Govt. Workforce Solutions-Successfully staffed and opened 180 net new stores and 150 remodel stores during my tenure-Implemented and managed entire talent acquisition and candidate tracking software -Implemented candidate assessment program for high level management positions-Resolve field recruiting challenges; candidate testing, employment eligibility, background checks, compliance issues, and developed the company wide exit interview strategy, negotiate offers and relocation packages-Determine staffing needs and develop internal and external succession planning Sponsor, plan, host and attend career fairs","duration":"Aug 2011 Mar 2016 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2016","start_date":"Aug 2011","subtitle":"Jo-Ann Stores, Inc.","title":"Human Resources Business Partner-Regional HR Manager"}],"url":"https://www.linkedin.com/company/jo-ann-stores-inc-"},{"company":"Paninis Restaurants Inc.","company_id":null,"location":"Northeast OHIO","positions":[{"description":"-Managed all Human Resource functions for 18 restaurants, 72 managers, 450 employees -Responsible for HR practices including employee relations, recruiting, succession planning and training -Collaborated with, trained and developed district teams to help increase store operations, reduce shrink, increase employee engagement, reduce time to fill leadership positions by 10 days, and reduced turnover from 65% to 45%Conduct store visits and complete walk throughs highlighting areas that are meeting expectations and areas of improvement.Establish, validate and implement processes that are in compliance with the company’s policies and procedures.Ensure that each store implements merchandising, operational processes and payroll management.","duration":"Jul 2007 Aug 2011 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2011","start_date":"Jul 2007","subtitle":"Paninis Restaurants Inc.","title":"Human Resources and Sales Manager"}],"url":""},{"company":"Abercrombie & Fitch","company_id":"abercrombie-&-fitch","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"-Recruit, train, and retain outstanding candidates for management roles in Abercrombie and Fitch stores through cold calling, Internet resources, career fairs, college campuses, businesses and community outreach.-Performed management duties including store visits, interviewing, training, scheduling, dispute resolution, customer service, product placement and merchandising displays.-Responsible for 15 stores, 13 of which ranked in the top 25 of over 400 stores in profit margin, sales over last year and loss prevention in the company.-Maintained a 2 to 1 customer compliment to complaint ration across the district while teaching and training the importance of great customer service. -Revised products and procedures for test market or existing programs.","duration":"Jan 2005 Jul 2007 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2007","start_date":"Jan 2005","subtitle":"Abercrombie & Fitch","title":"District Recruiting and Sales Manager"}],"url":"https://www.linkedin.com/company/abercrombie-&-fitch"}]', '["Danielle E. McKinney “Mr. Mosley is a motivated, forward-thinking, intelligent Director who has exceptional knowledge in his field. He leads by example, always available and extremely positive towards work. He is loyal and easy to work with, someone you should have on your team.”","Scott A. “Justin does a great job of building rapport with managers and associates throughout the stores. ”"]'] User: ['Joyce D. Jones, PhD', 'A talented and skilled leader in retail and human resource management, with 25 + years of sales leadership and expertise in developing and improving sales and retail operations. I am a results-oriented leader focused on increasing and sustaining profitability through leadership and development of a superb team of synergistic people.', 'District Manager at Love’s Travel Stops', "Love's Travel Stops", '[{"company":"Love\'s Travel Stops","company_id":"love%27s-travel-stops","industry":"Retail","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Love\'s Travel Stops","title":"District Manager"},{"description":"","duration":"Feb 2020 May 2020 4 months","duration_short":"4 months","end_date":"May 2020","start_date":"Feb 2020","subtitle":"Love\'s Travel Stops","title":"District Operations Designee"},{"description":"","duration":"Nov 2019 Jan 2020 3 months","duration_short":"3 months","end_date":"Jan 2020","start_date":"Nov 2019","subtitle":"Love\'s Travel Stops","title":"General Manager"},{"description":"","duration":"May 2019 Oct 2019 6 months","duration_short":"6 months","end_date":"Oct 2019","start_date":"May 2019","subtitle":"Love\'s Travel Stops","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/love%27s-travel-stops"},{"company":"Sears Hometown and Outlet Stores, Inc.","company_id":"sears-hometown-and-outlet-stores-inc-","location":"San Antonio, Texas Area","positions":[{"description":"Multi-Unit District Sales Manager with responsibility for 16 Sears Hometown Stores and 85 team members.Full P&L responsiblity of district averaging $20 million in sales annually.Spearhead team creation of strategies and best practices to drive retail store sales. Full responibility for coordination of store training and development activities. SME for clarifying organizational policies/procedures, and strategies to drive store sales increases.Responsible for faciltating remote leadership and coaching for store managers and team members.","duration":"May 2018 May 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2019","start_date":"May 2018","subtitle":"Sears Hometown and Outlet Stores, Inc.","title":"District Manager"}],"url":"https://www.linkedin.com/company/sears-hometown-and-outlet-stores-inc-"},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Houston, Texas Area","positions":[{"description":"Responsible for Leadership and General Management of Sears Holdings free standing store including full P&L responsibility of unit with annual sales of $17 to $20 million. Accountable for leadership and development of four direct reporting Assistant Managers and 82 indirect sales leads and associates. Responsible for the in-store and execution of Sears organizational business plan to increase sales and profitability through highly engaging customer service efforts internally and externally. Achieved top 20 store ranking in the company.","duration":"May 2016 May 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2018","start_date":"May 2016","subtitle":"Sears Holdings Corporation","title":"General Manager"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Walmart","company_id":"walmart","location":null,"positions":[{"description":"Direct accountability for P&L and oversight a Super Walmart Store with annual sales of $165 million. Responsible for the leadership and development of 20 Assistant Managers in their technical skills and people leadership skills. Organized and facilitated in-store operations and execution plans for approximately 850 associates. Charged with final accountability for increasing sales, profitability and retention through highly engaging customer service efforts internally and externally.","duration":"1997 2016 19 years","duration_short":"19 years","end_date":"2016","start_date":"1997","subtitle":"Walmart","title":"Multi-Unit General Manager"},{"description":"Responsible for planning, organizing and creating an in-store vision based on division operational objectives and resources to be communicated to and executed by Assistant Managers. Oversight of and formulation of sales objectives and flexible strategies to increase sales and customer retention. Supervised eight Assistant Managers and approximately 300 sales associates. Organization and facilitation of community service initiatives. Responsible for implementation and reinforcement of operational safety initiatives.","duration":"2005 2011 6 years","duration_short":"6 years","end_date":"2011","start_date":"2005","subtitle":"Walmart","title":"Store Co Manager"},{"description":"Directly responsible for on floor execution of merchandising, guidelines, and customer service opportunities. Coordination and delegation of associate hiring, scheduling, departmental assignments and goals.Team building and team member engagement through rewards and recognition.Participation in collaborative efforts with General Store Manager for implementation of the division sales initiatives and priorities.","duration":"1997 2005 8 years","duration_short":"8 years","end_date":"2005","start_date":"1997","subtitle":"Walmart","title":"Store Assistant Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["“Working with Joyce is always a pleasure. Very detail oriented and driven to success. She is what you look for in a successful leader. Great follow up and knows how to inspire the team without having to micromanage the process. Always professional attitude and professional dress. She sets the bar for success.”","“Joyce is one of the most professional and caring leaders I have had the blessing to work with while at Sears. She continuously produced excellent results through motivating and leading her team. Her compassion for people and drive to be successful are the reason for her continued and amazing success. She has the unique ability to connect with her team and to build relationships with them, that help to garner their abilities and drive them to be successful. Her ability to lead and inspire others is the reason for her continued delivery of exceptional profit results. Joyce would be a great addition to any organization as a leader for change and progression. If you have the chance to hire, work with or work for Joyce I would highly recommend you take the opportunity because you will not be disappointed. She will drive your business to the next level. ”"]']### Assistant: The agent's job is to recruit outstanding candidates for management roles in retail stores, and today, the agent is reaching out to the user because they need to discuss potential opportunities for a district manager position at Love's Travel Stops.

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