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### Human: Agent: ['Jennifer Gish-Raphael', 'Marketing expert with 20+ years of proficiency building marketing organizations in start-up, rapidly growing, and established companies. Experience in strategic planning, product launches, customer marketing and demand generation programs—growing brands and optimizing product positioning throughout mergers, acquisitions, launch, re-launch, and sunset lifecycles across multiple customer segments—including B2C and B2B with a variety of types of customers and company sizes ranging from SOHO to Enterprise. Vast knowledge in building relationships with customers, industry leaders and influencers, investors, retailers and partners. Experience building strategies around marketing, demand generation, customer loyalty, SEO/SEM, social media, advertising, public relations, partners, account-based marketing and sales enablement. Experience leading global marketing teams.', 'Director, Customer Marketing at Skilljar', 'Skilljar', '[{"company":"Skilljar","company_id":"skilljar","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Skilljar","title":"Director, Customer Marketing"}],"url":"https://www.linkedin.com/company/skilljar"},{"company":"Vertex Inc.","company_id":"vertex-inc.","location":"King of Prussia, Pennsylvania, United States","positions":[{"description":"","duration":"Nov 2020 Sep 2021 11 months","duration_short":"11 months","end_date":"Sep 2021","start_date":"Nov 2020","subtitle":"Vertex Inc.","title":"Sr. Manager, Customer Marketing"}],"url":"https://www.linkedin.com/company/vertex-inc."},{"company":"K2","company_id":"k2","location":"Bellevue, Washington, United States","positions":[{"description":"","duration":"May 2020 Nov 2020 7 months","duration_short":"7 months","end_date":"Nov 2020","start_date":"May 2020","subtitle":"K2","title":"Director, Global Marketing Programs"}],"url":"https://www.linkedin.com/company/k2"},{"company":"Avalara","company_id":"avalara","location":"","positions":[{"description":"","duration":"Mar 2014 May 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"May 2020","start_date":"Mar 2014","subtitle":"Avalara","title":"Director of Customer Marketing"}],"url":"https://www.linkedin.com/company/avalara"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Apr 2013 Mar 2014 1 year","duration_short":"1 year","end_date":"Mar 2014","start_date":"Apr 2013","subtitle":"Microsoft","title":"Marketing Consultant - Brand Strategy"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Far Bank Enterprises","company_id":"far-bank-enterprises","location":"","positions":[{"description":"","duration":"Sep 2009 Mar 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2013","start_date":"Sep 2009","subtitle":"Far Bank Enterprises","title":"Marketing & Brand Manager"}],"url":"https://www.linkedin.com/company/far-bank-enterprises"},{"company":"Buck Knives","company_id":"buck-knives","location":"","positions":[{"description":"","duration":"Jan 2007 Sep 2009 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2009","start_date":"Jan 2007","subtitle":"Buck Knives","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/buck-knives"},{"company":"Zak Designs","company_id":"zak-designs","location":"","positions":[{"description":"","duration":"Jan 2004 Apr 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2007","start_date":"Jan 2004","subtitle":"Zak Designs","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/zak-designs"},{"company":"The Marketing Department","company_id":null,"location":"Coeur d\'Alene, ID","positions":[{"description":"","duration":"Jan 2003 Dec 2003 1 year","duration_short":"1 year","end_date":"Dec 2003","start_date":"Jan 2003","subtitle":"The Marketing Department","title":"Creative Director"}],"url":""},{"company":"EDC - Engineering Design Consultants","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"","duration":"May 2001 Dec 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2002","start_date":"May 2001","subtitle":"EDC - Engineering Design Consultants","title":"Marketing Coordinator"}],"url":""},{"company":"Gateway Resort & Marina","company_id":null,"location":"Harrison, Idaho","positions":[{"description":"","duration":"Oct 1992 Oct 2001 9 years 1 month","duration_short":"9 years 1 month","end_date":"Oct 2001","start_date":"Oct 1992","subtitle":"Gateway Resort & Marina","title":"General Manager"}],"url":""}]', '["Carlos Carvajal “I hired Jen to run our Global Marketing Programs at K2. Jen quickly developed the marketing strategy and executed fully integrated programs for customers, partners and prospects across all of our global regions. Prior to Jen starting, the partner channel was not being utilized to its full potential from a Marketing perspective. Jen recognized this as a huge opportunity for K2 and worked with the channel team to create new strategies and plans drive demand through K2 partners. Amidst a pandemic, she worked across the organization, with other marketers, stakeholders and knowledge experts to drive leads and opportunities for sales. Jen knows how to get the best results from her team by clearly articulating the high standards she expects and then provides the support they need to succeed. She is highly creative with a forward-thinking vision and was never afraid to test new marketing tactics to give prospects, customers and partners the best experiences possible. If you\'re looking for an experienced leader to scale up your business, take your marketing to a global level whilst consistently achieving business growth, then I can highly recommend Jen.”","Emma O. “Jen has been an absolute pleasure to work with during my time at K2. Jen has a strong ability to maintain healthy relationships between all stakeholders across the global marketing team, bringing a level of energy combined with an outcome-driven focus and an ability to execute all global marketing programs. Jen is a great collaborator and understands the complexities of delivering global campaigns to regional marketing teams and her programs provided exceptional support to the ground field marketing leaders with her tailored content and ability to deliver incredible results on time. Any organisation would be lucky to have her on her team and I truly hope we have the opportunity to work together in the future. ”"]'] User: ['Scott LaChance', "Experienced Email Marketing Manager. With 14+ years working exclusively in the email marketing world, I'm a professional that's skilled in Database Marketing, A/B Testing, Reporting, and all things related to email.", 'Email Development Manager at NBCUniversal', 'NBCUniversal', '[{"company":"NBCUniversal","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"NBCUniversal","title":"Product Marketing Manager - Email Development"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"The Control Group Media Company, Inc.","company_id":"the-control-group-media-company-inc-","location":"Greater San Diego Area","positions":[{"description":"- Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends - Manage multiple automated drip campaigns for each brand- Manage automated transactional messages- Manage all things email including: creative design, template building, personalization, HTML coding, segmentation and deployment of all emails- A/B Testing as a priority - Conceptualize tests, deploy, analyze and implement change- Web Push Notifications - manage multiple waterfalls as well as manual sends","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"The Control Group Media Company, Inc.","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/the-control-group-media-company-inc-"},{"company":"AbacusNext","company_id":"abacus-next","location":"La Jolla, CA","positions":[{"description":"• Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy • Manage the creative design of all email communication in a B2B environment• Design the HTML document to bring the email to life• Produce all email campaigns within the various ESPs used: Pardot, Bronto, MailChimp, & Constant Contact• Set up distribution lists and deploy all emails• Work with the team on the monthly strategy of all email campaigns• Be extremely flexible to accommodate rapid changes to strategy","duration":"Oct 2017 Dec 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2018","start_date":"Oct 2017","subtitle":"AbacusNext","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/abacus-next"},{"company":"PETCO Animal Supplies, Inc.","company_id":"petco-animal-supplies-inc-","location":null,"positions":[{"description":"• Manage the team of Email & Site Content Producers• Set up distribution lists and deploy all emails• Ensure every deliverable asked of the team is met as expected and on time• Remain flexible and adaptable in order to adjust quickly to what is needed by the business• Work closely with Social, eCommerce, CRM, Local Store Marketing, Foundation and Creative teams on content, placement and timing of all campaigns• Provide leadership with weekly top-level reporting on email performance • Send deep-dive email numbers to the analytics team weekly","duration":"Mar 2015 Oct 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2017","start_date":"Mar 2015","subtitle":"PETCO Animal Supplies, Inc.","title":"Email Marketing Operations Manager"},{"description":"• Work with the team on the monthly strategy of all email campaigns• Coordinate with designers to finalize creative and link direction• Design the HTML document to bring email to life• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent to customers","duration":"Sep 2012 Mar 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2015","start_date":"Sep 2012","subtitle":"PETCO Animal Supplies, Inc.","title":"Email & Site Content Producer"}],"url":"https://www.linkedin.com/company/petco-animal-supplies-inc-"},{"company":"Road Runner Sports","company_id":"road-runner-sports","location":"","positions":[{"description":"• Manage the monthly strategy of all email campaigns• Design the creative brief – write copy, provide links and ensure delivery to creative designer• Optimize the web site landing page experience for all email campaigns• Coordinate with designers to finalize creative and link direction• Produce all email campaigns within the email service provider• Proof and sign off on all email campaigns before scheduling to be sent• Manage and create target audiences for varying types of email campaigns","duration":"Oct 2006 Oct 2012 6 years 1 month","duration_short":"6 years 1 month","end_date":"Oct 2012","start_date":"Oct 2006","subtitle":"Road Runner Sports","title":"Email Marketing Specialist"}],"url":"https://www.linkedin.com/company/road-runner-sports"}]', '["Taylor Lee “Scott is a thoughtful, well-rounded email marketing manager who was able to achieve impressive gains in the browser push notification space as well as within our email program. Scott managed 4 large brands, working closely with IT and BI to segment users and measure success, while personally drafting and designing emails, developing unique offers to support our Brand Managers\' sales goals. He also seamless managed all of the transactional emails inherent to a subscription based business. In addition to all that, Scott is an amazing human being and one of the nicest guys I have ever met, he\'s an absolute gem!”","Kristle Khoury “I had the pleasure of working directly with Scott for almost 3 years. Scott was responsible for our email and push channels, handling high-volume engagement activities for several brands. Scott consistently hits his goals due to his relentless attention to customer data and testing efforts. He especially excelled at turning leads into high-value sales by structuring attractive offers. Scott is a joy to work with, bringing a positive attitude that permeates throughout the organization. I would highly recommend Scott for a role in any company that may be a fit for his skill set. ”"]']### Assistant: The agent's job is to execute fully integrated marketing programs for customers, partners, and prospects, and today, the agent is reaching out to the user because they need to collaborate on a new email marketing strategy for a joint project.
### Human: Agent: ['Amit Desai', '# Total 14 years of competitive experience in IT industry using Microsoft Technology (C#, ASP.NET)# Design of highly responsive web application in Javascript, Jquery, Jquery UI, AngularJS# Knowledge of Sieve, IEJSMemoryLeakDetector for detecting memory leaks in Web Applications designed using Javascript, JQuery# Knowledge of CSS Sprite and YUI tools# Knowledge on performance tuning; in ASP.Net applications and also in Javascript # Knowledge on Microsoft ACT for load testing of web applications.# Design of RIA using Adobe Flex# Designed a simple tool to automate testing which resulted in significant savings. # Experience of working in the complete Software development life cycle involving development, documentation, testing and maintenance.# Good work ethics with excellent communication and interpersonal skills.# Capable to delve into the new leading Technologies.# Ability to work well in both a team environment and individual environment.Specialties: # Ability to design highly responsive Web Application# Excellent knowledge on Microsoft Technologies, C#, ASP.Net and ADO.Net# Excellent knowledge on Javascript, JQuery, AngularJS# Ability to learn new technologies/frameworks/languages quickly', 'Senior Developer NJIIS', 'Lean-IT Solutions', '[{"company":"Lean-IT Solutions","company_id":null,"location":"Trenton","positions":[{"description":"","duration":"Dec 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Dec 2016","subtitle":"Lean-IT Solutions","title":"Senior UI Developer"}],"url":""},{"company":"Infosys","company_id":"infosys","location":null,"positions":[{"description":"","duration":"Jan 2013 Dec 2016 4 years","duration_short":"4 years","end_date":"Dec 2016","start_date":"Jan 2013","subtitle":"Infosys","title":"Technical Architect"},{"description":"Designing rich web interfaces using ASP.NET, JQuery, Flex. AngularJSPlayed a pivotal role in designing a heavy data oriented web site using Jquery Templates, Jquery Data linking and Jquery UI.Managing a team of 7 members.","duration":"Sep 2009 Dec 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2012","start_date":"Sep 2009","subtitle":"Infosys Technologies Ltd","title":"Technology Lead"},{"description":"Providing technical solutions.Performance tuning.","duration":"Sep 2007 Sep 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2009","start_date":"Sep 2007","subtitle":"Infosys Technologies Ltd","title":"Technology Specialist"},{"description":"Used SpreadSheet ML to export data to excel from data grid.","duration":"Oct 2004 Oct 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2007","start_date":"Oct 2004","subtitle":"Infosys Technologies Ltd","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Nitin Aggarwal “Amit has the unique combination of strong technical skills, process & domain knowldge and people skills. Amit has always been at the forefront of taking new initiatives and challenging tasks. Amit\'s bigest asset is ability to think rationally and remain calmduring critical times. Amit is asset to any team and would not think for a second to work with Him again”","Rajbans Joshi “Having worked along with Amit for over a year, I can definitely say that he has an extraordinary Technical bent of mind and zeal to improve in whatever he does. Beyond meeting the targets set for him by his superiors, with patience, he goes out of the way to help his colleagues and subordinates on issues faced in the project. His ability to work in difficult times is commendable . Above all, he is really a good team player and takes the bottomline in whatever he does. One would definitely want a Technical Specialist such as Amit to be in the team. On a lighter front, a very good friend who is always willing to help and makes you feel comfortable.. Way to go..”"]'] User: ['Lamont R. Thompson', 'I am a front-end software engineer in the NYC area specializing in building exceptional high quality web & mobile applicationsHardworking and creative developer that is passionate about building things with technology in general. An excellent team player and self starter.I am a highly adept at conveying complex technical information to a variety of professional and laymens audiences in a clear and understandable manner.', 'Web Application Developer | Entrepreneur', "Thompson's Tech Consulting", '[{"company":"Thompson\'s Tech Consulting","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Designing user interactions on websites, developing servers and databases for website functionality and coding for mobile platforms as well as Freelance work. Utilizing these tools: HTML5, CSS3, JavaScript, WordPress PHP, Node.js, Responsive Design, Bootstrap, AWS, REST API, Heroku, Git, REACTJS, MySQL, MongoDB","duration":"Oct 2017 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Oct 2017","subtitle":"Thompson\'s Tech Consulting","title":"Web Developer"}],"url":""},{"company":"Altice USA","company_id":"altice-usa","location":"Greater New York City Area","positions":[{"description":"Information Technology support. Internet specialist","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Altice USA","title":"Technical Support"}],"url":"https://www.linkedin.com/company/altice-usa"},{"company":"Kids media Corp","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Project managing software programs & Developing Mobile Apps","duration":"Sep 2017 Oct 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2018","start_date":"Sep 2017","subtitle":"Kids media Corp","title":"Project Manager"}],"url":""}]', '["“I had the pleasure of working with Lamont in the Rutgers Boot Camp Coding Program. What I can lend about Lamont is that he is very determined and welcomed challenges. Once he puts his mind to something he follows through, until he completes his goal. Through conversation he has mentioned how he enjoys back end due to the challenge of problem solving. During our final project he worked on the back end part of our project where he setup the CRUD call back functions to our data base . Lamont is very easy going and very easy to work with . He is a good asset to have to any team. ”","“I admire Lamont for his professionalism, technical skills and productive collaboration in the study group! He is a definite team player and he doesn’t leave anyone behind. Lamont always keeps focus on the success of the project and the team! ”"]']### Assistant: The agent's job is to provide technical consultation and solutions for web application development. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on a project involving frontend and backend development.
### Human: Agent: ['Nancy Kapp', 'Realized a sizable capital gain? Interested in harvesting a portion of an existing unrealized capital gain? OppZone Funds are one of the most exciting investment developments in recent history. We have expert knowledge about a compelling new tax-advantaged way to invest capital gains. Pay as little as $0 in taxes on your next decade of investment returns. HR Capital LLC offers a clear solution to the challenge investors face in identifying properties/funds that are developed, managed & operated by experienced quality developers. We’re adept at identifying solid OppZone development prospects. Our expertise in site selection & market assessment helps drive value. We’ve earned our reputation doing just that for over three decades prior to OppZone creation. Open OppZone funds: · $30MM 116-unit community for essential workers, Redmond OR · $80MM 28-acre mixed-use development, McMinnville OR · $23MM 6-acre residential community, Washington State Advantages to investing in an Opp Fund: · Defer payment of taxes to 12/31/26 · Reduce taxes by up to 15% after 7 years · Pay zero tax on Opp Zone gains after invested 10 years · Bonus: your investment provides homes/jobs for America’s workforce Why HR Capital? Our portfolio includes a long history of fiscally sound mixed-income housing & mixed-use developments in the Midwest, plus marine, commercial & large-scale industrial projects in the Western USA. We’ve designed, developed & managed over $500MM & now have a substantive OppZone pipeline queued. When you place your trust in us & your money in an HRC fund, you’re maximizing your potential returns compared to other OppZone funds, plus you make a societal impact that changes lives. _____________________________________________________________________ Nancy Kapp | ☎ (773) 968-8448 | ✉ njkapp@renaissancecos.us | www.hrc.capital | https://www.hunterrenaissance.com', 'HRC Makes Your Capital Gains Work For You', 'HR Capital - Opportunity Zone Fund', '[{"company":"HR Capital - Opportunity Zone Fund","company_id":null,"location":"United States","positions":[{"description":"HR Capital is a Hunter Renaissance company, founded in 2018 to encourage capital gains investors to use their money for societal good. Because HR focuses on solid deals that make a difference throughout the western USA, investors can rely on partner expertise and experience to foster and promote risk-adjusted investor returns. HR Capital is led by a fund manager and analysts with extensive experience in strategic planning, underwriting, and execution.With several decades in institutional investments, equity and debt placement and asset management, the team at HR Capital can deliver on its promises. https://www.hrc.capital/investments/opportunity-zones/","duration":"Jan 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jan 2018","subtitle":"HR Capital - Opportunity Zone Fund","title":"Co-Founder"}],"url":""},{"company":"HRD Building Opportunity","company_id":null,"location":"United States","positions":[{"description":"Hunter Renaissance Development LLC is a venture between Nancy Kapp & Jeanmarie Kapp, principals of The Renaissance Companies, and Neil Amondson, principal of Hunter Investments, LLC. The combined experience of the partners ranges from urban infill to small-town Main Street resurgence to industrial rail projects. With developments across the Midwest and in the Pacific Northwest, the members bring depth and variety of knowledge and expertise that is impacting cities and towns across the US.Hunter Renaissance Development creates neighborhoods, grows communities, and acts as the catalyst for a renaissance of design and construction.https://www.hrd.zoneOur current focus is on building workforce housing in America\'s opportunity zones. Opportunity zones provide tax-advantaged investment opportunities for deferred capital gains tax. Reviewing our portfolio will reveal that our expert team has a reputation for building beautiful properties that provide a great investment opportunity - and exceed expectations on both fronts.","duration":"Jan 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jan 2018","subtitle":"HRD Building Opportunity","title":"Managing Member"}],"url":""},{"company":"The Renaissance Companies","company_id":"the-renaissance-companies","location":"Greater Chicago Area","positions":[{"description":"I founded Renaissance Realty Group in 1985. RRG Development was added in 1989 to foster the creation of affordable housing. Carlton Development Corporation was founded in 1991 to do market rate residential development. I am responsible for securing, financing and developing deals, assembling the complex, layered financing packages that are part of Section 42 development, and assembling private investment consortiums to provide equity for TRC market-rate deals. TRC acts as general partner in our deals and I manage the partnerships from inception to delivery.","duration":"1985 - Present 36 years","duration_short":"36 years","end_date":"Present","start_date":"1985","subtitle":"The Renaissance Companies","title":"Chief Executive Officer"}],"url":"https://www.linkedin.com/company/the-renaissance-companies"}]', '["Bill Eager “I worked with Nancy and Renaissance for several years. Always no-nonsense, always professional, she was a pleasure to work with. Most importantly, she delivered on time and on budget. I recommend her highly.”","Michael Banghart “I have had the pleasure of working with nancy fo over 10 years now. She is dedicated to her work in creating affordable housing that is some of the best in Chicago. I cannot recommend her highly enough. Anyone who gets to know her, knows that she is a good person to work with.”"]'] User: ['Daniel Minus, PMP, CSM', 'Project manager with 25 years experience executing complex projects for financial services firms.', 'Business Manager at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":"Greater New York City Area","positions":[{"description":"Program Manager for the Global Volcker Technology team.","duration":"Nov 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Bank of America","title":"Director, Program Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Morgan Stanley","company_id":"morgan-stanley","location":"New York, New York","positions":[{"description":"Contract Project Manager in Enterprise Risk Management Technology","duration":"Jun 2012 Nov 2012 6 months","duration_short":"6 months","end_date":"Nov 2012","start_date":"Jun 2012","subtitle":"Morgan Stanley","title":"Project Manager"}],"url":"https://www.linkedin.com/company/morgan-stanley"},{"company":"Bank of America","company_id":"bank-of-america","location":"New York, NY","positions":[{"description":"Contract position in project management with OTC Interest Rate Derivatives technology group supporting front office projects related to risk and pricing, utilizing Waterfall and Scrum based methodologies in project delivery.• Project manager for risk systems migration and repository migrations to fulfill regulatory mandates. Cross-organizational effort including trading desk, risk management, finance, credit risk and trade support signoffs and downstream testing. Business process change for 5 major migrations over a 20 month period.• Lead project manager for major change of repository, risk system and legal entity for the trading of Treasury Rate Locks and Spread Locks. Material global business process change, stakeholders included the front-office, market risk management, finance, business management and technology team.• Implemented intraday risk reporting into the reporting framework for global capital markets• Maintenance of project records and reporting of all projects on Clarity and SharePoint sites• Implemented Scrum for the real-time pricing application team• Tracked a portfolio of projects within the group. Provided reporting to management and the technology PMO • Provided Initiative and BAU budget planning for 2011 and 2012. PowerPoint presentation of group annual goals. Tracking of actuals vs. estimates and appropriate monthly adjustments to initiative and group budgets• Worked with grid architects, development team and hardware teams to design, order and complete hardware setups for two important group initiatives","duration":"Apr 2010 Nov 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2011","start_date":"Apr 2010","subtitle":"Bank of America","title":"Project Manager (Contract), Interest Rates Derivatives Technology"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Relegence Corp / AOL","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Vice president of products and professional services leading project/program management efforts for a start-up firm specializing in real-time search applications for the financial sector. Clients included Credit Suisse, Standard & Poors, JP Morgan Chase and major hedge funds. AOL purchased the firm in 2006 and left it running independently until it closed the business in 2009. • As manager of professional services engagements, integrated real-time search into customers’ trade order management, websites and quant trading platforms. Responsible for cost estimates, SOWs and delivery• Program Manager on a joint venture with Dow Jones to define, specify, build, and launch Dow Jones Total Coverage product. Led the PMO for projects across all work streams (sales, design, technology, operations and requirements). Led a staff of 5 project managers across different parts of the project• Lead Project Manager for creation of research/real-time news product in joint venture with Credit Suisse. Worked with equity quantitative research director to design and create Relegence Connect. • Project Manager managing projects using Waterfall, Agile and Scrum methodologies. Led the important implementation of Scrum at Relegence for web-based application development.• Managed project teams located in the US, Israel, China, and India. Managed external vendor engagements.","duration":"Jun 2005 Nov 2009 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2009","start_date":"Jun 2005","subtitle":"Relegence Corp / AOL","title":"VP, Products and Professional Services"}],"url":""},{"company":"IconNicholson","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Group Director (2004 – 2005)• Closed and executed ~$2 million in new revenue per year. Managed group budgets and project financials • Managed a portfolio of 3 to 5 major projects plus smaller initiatives while developing new accounts. Responsible for all project estimates, SOWs and budget tracking• P&L responsibility for team of 7 engineers and project managers • Central PMO for portfolio of projects and initiatives. Defined project management standards and reporting requirements, centralized resource allocation (to manage resource conflicts across projects) and prepared financial forecasts for CFO• Project Management using Waterfall and Agile methodologiesSenior Technical Project Manager (2002 – 2003)• Created research portal for TowerGroup.com. Worked with research management to develop unique digital content integration and access. • Grew initial account from $300,000 to over $1.5 million","duration":"Nov 2002 May 2005 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2005","start_date":"Nov 2002","subtitle":"IconNicholson","title":"Group Director"}],"url":""},{"company":"Cutter Associates","company_id":"cutter-associates","location":"","positions":[{"description":"Cutter Associates is a consulting firm specializing in asset management technology. This was a contract position with CDP Capital in Montreal, Canada.Consultant* Created and executed user acceptance test plan for equity and fixed income portfolio management system and compliance module (Murex)* Managed $CAD 5 million budget","duration":"May 2002 Nov 2002 7 months","duration_short":"7 months","end_date":"Nov 2002","start_date":"May 2002","subtitle":"Cutter Associates","title":"Consultant"}],"url":"https://www.linkedin.com/company/cutter-associates"},{"company":"ebusinessware","company_id":"ebusinessware","location":"","positions":[{"description":"ebusinessware is a small consulting firm specializing in IT development and consulting to financial services firms.Senior Project Manager * Analyzed project work flows, wrote customized templates and processes and initiated project management office for TD Waterhouse * Project Manager for development and launch preparation of FX derivatives exchange system for startup ICor Brokerage. The firm was acquired by Reuters within 6 months.","duration":"Nov 2000 Aug 2001 10 months","duration_short":"10 months","end_date":"Aug 2001","start_date":"Nov 2000","subtitle":"ebusinessware","title":"Sr. Project Manager"}],"url":"https://www.linkedin.com/company/ebusinessware"},{"company":"marchFIRST (USWeb/CKS)","company_id":null,"location":"","positions":[{"description":"marchFIRST was the largest consulting firm devoted exclusively to internet development. Because of that focus, the firm started a precipitous slide in 4th Quarter of 2000 and closed its doors in 2001. Project Manager * Successfully directed projects accounting for over $4 million in revenue * Project manager for major e-business spin-off for Prudential. Ran PMO for all sub-projects* Strategist and project manager for web strategy and website build for Neuberger Berman","duration":"Jul 1999 Oct 2000 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2000","start_date":"Jul 1999","subtitle":"marchFIRST (USWeb/CKS)","title":"Project Manager"}],"url":""},{"company":"Chase Manhattan Bank","company_id":"jpmorganchase","location":"","positions":[{"description":"Senior Technology Officer, Business Analyst Group * Management team for major systems migration effort for International Equity/Fixed Income System onto Global Investment Manager II (GIM2)* Completed software implementations and custom development of portfolio management system, reporting tools, portfolio modeling tool and custom hedge fund applications","duration":"Nov 1997 Jul 1999 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 1999","start_date":"Nov 1997","subtitle":"Chase Manhattan Bank","title":"Sr. Technology Officer, Business Analyst Group"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"First Union (now part of Wachovia)","company_id":null,"location":"","positions":[{"description":"Team Leader, Portfolio Management Systems * Business analyst on implementation of Advent’s Axys portfolio management system * Rolled out to all institution equity portfolio managers for modeling, re-balancing and performance measurement * Business analyst and reconciliation team leader on implementation of Thomson’s Portia","duration":"Mar 1995 Nov 1997 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 1997","start_date":"Mar 1995","subtitle":"First Union (now part of Wachovia)","title":"Team Leader, Portfolio Management Systems"}],"url":""}]', '["“I worked with Daniel at First Union National Bank in Charlotte, NC (now Wells / Wachovia). As a Project Manager, Daniel exemplifies the core competencies of project management and in addition has value added intangibles in client and resource diplomacy, political awareness and people management skills enabling his abilities to lead and execute against complex, multi-cultural global and large-scale initiatives effectively. Daniel is a true professional that would be an asset to any organization, I endorse and strongly recommend Daniel.”","“I recommend Daniel highly - to anyone in the business who\'s looking for a rare combination of a detail-oriented, P&L driven project manager, and a strategic thinker with big picture abilities. I was fortunate enough to have Daniel manage project/client management of a major financial services company account, and he showed not only great subject matter expertise but also managed the project with a great eye towards profitability, and get the best out of his team.”"]']### Assistant: The agent's job is to educate potential investors about the benefits of investing in Opportunity Zone Funds, and today the user is reaching out to the agent because they are interested in exploring tax-advantaged investment opportunities for their capital gains.
### Human: Agent: ['Stephanie Gibbons', 'Experienced healthcare worker with a primary focus on client relations and patient care processes. Superior leadership skills and effective management of all staff levels on the clinical side. Detailed oriented, organized and works well under pressure.', 'Associate Director; Automation & Efficiency, FWAE at Optum', 'Optum', '[{"company":"Optum","company_id":"optum","industry":"Hospital & Health Care","location":"Eden Prairie, Minnesota, United States","positions":[{"description":"Responsible for delivering on the transformation of workflows into automated solutions and associated efficiency projects. Responsible for delivering on the transformation of workflows into automated solutions and associated efficiency projects.","duration":"Oct 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Optum","title":"Associate Director; Automation & Efficiency, FWAE"}],"url":"https://www.linkedin.com/company/optum"},{"company":"UnitedHealth Group","company_id":"unitedhealth-group","location":"Eden Prairie, Minnesota","positions":[{"description":"Ensure day to day operations are in line with compliance guidelines, both state and federal, payment regulations, and financials goals of the FWAE department to best serve our clients.E&I LOB Supervisor, June 2015-May 2017M&R LOB Business Manager, May 2017 - current Ensure day to day operations are in line with compliance guidelines, both state and federal, payment regulations, and financials goals of the FWAE department to best serve our clients.E&I LOB Supervisor, June 2015-May 2017M&R LOB Business Manager, May 2017 - current","duration":"Jun 2015 Oct 2019 4 years 5 months","duration_short":"4 years 5 months","end_date":"Oct 2019","start_date":"Jun 2015","subtitle":"UnitedHealth Group","title":"Business Manager"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Essentia Health","company_id":"essentia-health","location":"Brainerd, MN","positions":[{"description":"Responsible for the thorough investigation of incidents and concerns, education for employees and physicians during orientation to the organization, and available as a resource for the entire organization on governmental, federal and state rules and regulations surrounding healthcare. Responsible for the thorough investigation of incidents and concerns, education for employees and physicians during orientation to the organization, and available as a resource for the entire organization on governmental, federal and state rules and regulations surrounding healthcare.","duration":"Sep 2014 Jun 2015 10 months","duration_short":"10 months","end_date":"Jun 2015","start_date":"Sep 2014","subtitle":"Essentia Health","title":"Compliance Program Manager"}],"url":"https://www.linkedin.com/company/essentia-health"},{"company":"Harrington Plastic Surgery","company_id":"harrington-plastic-surgery","location":"Plymouth, Minnesota","positions":[{"description":"Responsible for the daily operation of clinical services for two plastic surgeon\'s and two physician\'s assistants, as well as the supervision of the billing department and front end experience.Achievements: •Analyzed and reviewed past policies and procedures of the office and enhanced the efficiency of them for the present.•Executed new strategy, marketing and social networks, as well as constructed a scheduling program and incorporated an EMR from an paper based clinic operation.•Resolved past billing and coding issues and revised claim submission to meet current ICD-9 and CPT criteria.•Assembled job titles, job duties, and job descriptions to match the office need.•Ongoing coordination of events, advertisement and community involvement.•Controller of human resource duties, including personnel files, interviewing, reprimanding, written and oral communication and ensuring the practice of the proper policies and procedures.•Director of patient care coordination and services •Serves as a study investigator of the nation’s largest silicone implant study with Sientra, Inc.","duration":"Feb 2012 Apr 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2014","start_date":"Feb 2012","subtitle":"Harrington Plastic Surgery","title":"Clinic Manager"}],"url":"https://www.linkedin.com/company/harrington-plastic-surgery"},{"company":"Allina Hospitals & Clinics","company_id":"allina-health","location":null,"positions":[{"description":"Responsibilities included, but were not limited to:•Structured and implemented surgery scheduling, patient registration and patient access policies and procedures.•Instructed and supervised a team of individuals responsible for meeting customer service standards.•Maintained quality assurance, patient safety and OSHA regulations within the surgery department.•Served as a back up to Operating Room Supervisor and Operating Room Manager.Achievements:-Training Leader-Two Time, Building Team Representative for Epic/Excellian Computer Program for the Surgery and Registration Department","duration":"Nov 2006 Feb 2012 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2012","start_date":"Nov 2006","subtitle":"Allina Hospitals & Clinics","title":"Lead Surgery Scheduler/Patient Access Representative"},{"description":"•Prepared patient information for admission, emergency room visits, labor and delivery, etc.•Collected patient demographics, insurance information, and co-payments under HIPAA guidelines.•Utilized a computer on wheels (COW) for emergency room visits to help ensure patient accuracy and privacy.","duration":"Oct 2005 Nov 2006 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2006","start_date":"Oct 2005","subtitle":"Allina Health","title":"Patient Registrar"}],"url":"https://www.linkedin.com/company/allina-health"},{"company":"County Market","company_id":null,"location":"Champlin, MN and Andover, MN","positions":[{"description":"Responsible for the front end flow of cashiers, courtesy team, courtesy counter employees. Engaged in the daily bookkeeping, reports and deposit creation became my main focus towards the end of my time at County Market. Responsible for the front end flow of cashiers, courtesy team, courtesy counter employees. Engaged in the daily bookkeeping, reports and deposit creation became my main focus towards the end of my time at County Market.","duration":"May 2003 Nov 2006 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2006","start_date":"May 2003","subtitle":"County Market","title":"Customer Service Representative/Bookeeper"}],"url":""}]', '["Kim Marie Fragodt “Stephanie was very professional, explained procedures very well and had a delightful and friendly demeanor. I would highly recommend her!”","Teresa Cronin “Stephanie was always professional and courteous. Most importantly, she was knowledgeable about her area of expertise, and advised patients accordingly.”"]'] User: ['Ryan Tyler', 'Experienced Information Technology Consultant with a demonstrated history of working in the information technology and services industry. Strong information technology professional skilled in OS X, Computer Repair, Microsoft Word, Mac, and Management.', 'IT Support Specialist', 'Adagio Consulting Group, Inc.', '[{"company":"Adagio Consulting Group, Inc.","company_id":"adagio-consulting-group-inc.","industry":"IT Services and IT Consulting","location":"West Chester, PA","positions":[{"description":"• Solid skills in computer upgrades, repair and configuration of hardware and software• Exhibit excellent communication (written, verbal and otherwise)• Works well with a team and in individual matters• Works well under pressure and ability to manage multiple tasks• Software installation/configuration• Hardware installation/configuration• Window/Mac troubleshooting/repair• Computer Imaging (Windows)• iPhone/iPad/iPod/Android• Dell/HP/Mac PCs• Active Directory• Microsoft Exchange• Microsoft SharePoint• Microsoft Office 2007-Office 365• Microsoft One Drive• Citrix• Wyse Devices• Intronis, Vembu, eVault Backup systems• Barracuda and Spam Titan• Google Drive• Google Docs• Gmail• Remote Desktop applications (TeamViewer/GoToAssist/RDP)• Anti-virus (McAfee, Norton, Kaspersky)• Help Desk Applications (GoToAssist/BMC TrackIt/Numara Footprints, Kaseya, Connect Wise)• Virtual Machines• Windows Server Maintenance (2003-2012 r2)• Windows Desktop OS, Apple iOS","duration":"May 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"May 2015","subtitle":"Adagio Consulting Group, Inc.","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/adagio-consulting-group-inc."},{"company":"World Travel, Inc","company_id":"world-travel-inc","location":"Exton, PA","positions":[{"description":"• More than 8 years’ successful experience in customer service and support with recognized strengths in computer support, problem solving and trouble-shooting, computer technology support.• Successful experiences supporting multiple campuses/office locations.• Possess solid computer skills in troubleshooting, upgrades, and repairs of hardware and software: both Mac and Windows pc.• Excellent working knowledge using both Windows and Mac systems.• Working knowledge of iOS devices.• A team player, partnering with a multi-dimensional team to ensure quality.• Exhibit excellent communication skills (written, oral and otherwise).• Assist in managing and updating computers.• Ability to work under pressure and manage multiple tasks.• Windows PC hardware/software support• Workstation builds using SCCM• Virtual Machine Builds using SCCM• Troubleshooting and tracking of issues using Service Desk applications• Cisco IP phone support/hardware setup• Exhibit excellent communication skills (written, oral and otherwise)• Support users both in office and remotely• Prepare documentation for procedures related to workstation development","duration":"Dec 2014 May 2015 6 months","duration_short":"6 months","end_date":"May 2015","start_date":"Dec 2014","subtitle":"World Travel, Inc","title":"IT Support Specialist"}],"url":"https://www.linkedin.com/company/world-travel-inc"},{"company":"Elon University","company_id":"elon-university","location":"Elon, Nc","positions":[{"description":"PC/Mac Support Specialist• Provide PC and Mac Support for faculty and staff and support Campus Police computer with Federal and State Criminal Databases attached.• Help Manage and Update computer labs across campus• Perform troubleshooting and tracking of issues using Help Desk applications• Hardware installs/upgrades/repairs• Software installs/upgrades/repairs• Assist in managing Academic computer labs • Assist in updating Academic computer labs• Help Manage Student Workers• Assist with Help Desk Duties (ie. Answering phones, walk in customers, etc)• Partner with multi-dimensional teams to ensure quality• Exhibit Excellent Communication Skills (written, verbal and otherwise)• Help Manage printers across campus• Ability to work under pressure; manage multiple tasks• Assist in researching, testing and support new products/technology, help improve technology• Support IOS devices (iPad and iPhone)","duration":"Oct 2007 Dec 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Dec 2014","start_date":"Oct 2007","subtitle":"Elon University","title":"IT Technician"}],"url":"https://www.linkedin.com/company/elon-university"},{"company":"Greensboro College","company_id":"greensboro-college","location":"","positions":[{"description":"Information Technology Support Technician, Greensboro College, Greensboro NC August 2006 to September 2007• Manage and update academic computer labs and printers across campus• Provide PC support for faculty, staff and students• Performed intermediate troubleshooting and tracking of issues using Help Desk applications• Software and hardware installation/upgrades• Exhibit Excellent Verbal Communication Skills• Ability to work under pressure; manage multiple tasks• Partner with a multi-dimensional teams to ensure quality• Responsible for creating college ID cardsComputer Technician (College Work Study Program), Greensboro College, Greensboro, NC2001 to 2005• Manage and update lab computers and printers• Computer repair• Software and hardware installation/upgrades","duration":"Jul 2006 Sep 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2007","start_date":"Jul 2006","subtitle":"Greensboro College","title":"Computer Support"}],"url":"https://www.linkedin.com/company/greensboro-college"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"","positions":[{"description":"Recreation Associate (paid internship), Walt Disney World, Orlando, FL August 2004 to January 2005 • Provided excellent daily guest services in a high volume area in a Fortune 100 company• Exhibited excellent verbal communication skills; developed ability to work well under pressure• Partnered with multi-dimensional team to ensure quality• Helped insure guests’ safetyMerchandise Associate (paid internship), Walt Disney World, Orlando, FLNovember 2004 to January 2005• Sold Disney merchandise to guests in various shops; entertained guests in typical Disney fashion","duration":"Aug 2004 Jan 2005 6 months","duration_short":"6 months","end_date":"Jan 2005","start_date":"Aug 2004","subtitle":"Walt Disney World","title":"Slide Op/Merchandise"}],"url":"https://www.linkedin.com/company/walt-disney-world"}]', '["Christopher Spires “With a genuine desire to help not only the customer, but his team members, Ryan is a proactive and tireless technology support professional. I have always been impressed with Ryan\'s high level of technical expertise and ability to support a wide variety of technologies.”","Joseph Rich “Ryan is capable of quick thinking solutions to non-traditional problems. He has on occasion helped me in situations that might otherwise had a different outcome. He seems well versed in his field and will find out any answer he does not know. I would recommend him for any type of service you need.”"]']### Assistant: The agent's job is to provide IT support and consultation services, and today they are reaching out to the user because they need assistance with troubleshooting and upgrading their computer systems.
### Human: Agent: ['David Juarez', 'Experienced operations/cargo systems manager with a demonstrated history of working in the airlines/aviation industry. Skilled in operations management, staffing maintenance, delegation, time management, and high-volume project management. Strong IT professional with focus in business management, resource efficiency and related support services.', 'IT Business Analyst at Alliance Ground International', 'Alliance Ground International', '[{"company":"Alliance Ground International","company_id":"alliance-ground-international","industry":"Transportation, Logistics and Storage","location":"Miami, Florida, United States","positions":[{"description":"- Improved cyber security through proper application of technologies and policies- Instituted the creation of a business intelligence reporting system to improve insight and operational visibility for executive management- Travelled regularly, working on-site with business and IT users for installation, setup and configuration of software and infrastructure components- Partnered with developers to automate manual processes, saving time and money while decreasing errors- Performed quality assurance, system integration and user acceptance testing to facilitate on-time, on-budget system implementation for over 2,000 global users","duration":"Jul 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jul 2018","subtitle":"Alliance Ground International","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/alliance-ground-international"},{"company":"Swissport","company_id":"swissport","location":null,"positions":[{"description":"- Maintained the office and warehouse performance of multiple facilities in order to meet the needs of clients- Oversaw operations in order to maintain compliance with Federal Aviation Administration (FAA), Customs and Border Protection (CBP), Transportation Security Administration (TSA), and Department of Homeland Security (DHS) laws and regulations","duration":"Jun 2017 Jul 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2018","start_date":"Jun 2017","subtitle":"Swissport","title":"Operations Manager"},{"description":"- Created and implemented SOPs in order to meet KPIs for assigned airline account- Acted as direct liaison between airline representatives and handling management","duration":"May 2016 Jul 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2017","start_date":"May 2016","subtitle":"Swissport","title":"Account Manager"},{"description":"- Interfaced with customers on various levels, ensuring accurate and timely movement of cargo to meet KPIs- Created schedule for the office and warehouse to avoid times of insufficient staffing","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"Swissport","title":"Cargo Supervisor"},{"description":"- Facilitated the sorting and accurate distribution of international mail in accordance with United States Postal Service (USPS) regulations- Properly allocated personnel to ensure the timely arrival of mail at the designated aircraft for transport","duration":"Jan 2013 Aug 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2014","start_date":"Jan 2013","subtitle":"Swissport","title":"Cargo Warehouse Lead"},{"description":"- Routed inbound and outbound air freight shipments to their destinations by performing all required documentation tasks using the customer’s in house computer system, including the Automated Air Manifest System (AMS) and the Automated Air Export System (AES)- Accepts and checks air way bills against customs and other regulatory agency requirements such as cargo screening","duration":"Sep 2012 Jan 2013 5 months","duration_short":"5 months","end_date":"Jan 2013","start_date":"Sep 2012","subtitle":"Swissport","title":"Cargo Agent"}],"url":"https://www.linkedin.com/company/swissport"}]', '["Juan Cobo “David is an outstanding, self-motivated, resource. He is highly analytical, understands complex issues, exhibits exceptional judgement, is able to solve problems, and completes assignments very quickly. David quickly applied his profound knowledge of the cargo industry\'s processes and data, his excellent organizational skills, and his ability to understand businesses process to improve customer satisfaction, enabling growth. At the same time he learned many IT concepts, and skills, that were new to him out performing more experienced IT resources. ”","Christina Moody, BSN, RN “A worker like David Juarez is very hard to come by. David expertly filled the role of Operations Manager at Swissport for a little over a year, collaborating with me on a daily basis. David’s ability to resolve issues, visualize operations on the scale of the big picture, delegate and maximize efficiency was unlike any that I have seen before and made a large positive impact on revenue, customer relations and time management. Not to mention he always knew how to lighten the mood in moments of much needed comical relief, making him personable and pleasure to be around. Any company would be lucky to have David on their staff.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to manage operations and cargo systems in the aviation industry, and today, the agent is reaching out to the user to discuss potential collaboration in improving operational efficiency and resource allocation in a women's health clinic.
### Human: Agent: ['Oral Carnegie', 'Experienced Vice President of Operations with a demonstrated history of working in the events services industry. Skilled in Budgeting, Operations Management, Customer Service, Sales, and Strategic Planning. Strong operations professional graduated from Rutgers State University.', 'Area Manager,Delivery Ops at Amazon Logistics', 'Amazon Logistics', '[{"company":"Amazon Logistics","company_id":"amazon-logistics","location":"New Jersey, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Amazon Logistics","title":"Area Manager,Delivery Ops"}],"url":"https://www.linkedin.com/company/amazon-logistics"},{"company":"designer8* Event Furniture Rental","company_id":"designer8-event-furniture-rental","location":"","positions":[{"description":"","duration":"Oct 2016 Mar 2020 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2020","start_date":"Oct 2016","subtitle":"designer8* Event Furniture Rental","title":"Vice President of Operations"}],"url":"https://www.linkedin.com/company/designer8-event-furniture-rental"},{"company":"Smarte Carte","company_id":"smartecarte","location":"Newark Liberty International Airport","positions":[{"description":"","duration":"Oct 2011 Sep 2016 5 years","duration_short":"5 years","end_date":"Sep 2016","start_date":"Oct 2011","subtitle":"Smarte Carte","title":"Sr. General Manager"}],"url":"https://www.linkedin.com/company/smartecarte"},{"company":"Siblings Management Group LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2003 Mar 2010 7 years 2 months","duration_short":"7 years 2 months","end_date":"Mar 2010","start_date":"Feb 2003","subtitle":"Siblings Management Group LLC","title":"CEO"}],"url":""},{"company":"Sizzler USA","company_id":"sizzler-usa","location":"","positions":[{"description":"","duration":"Jun 1991 Feb 2003 11 years 9 months","duration_short":"11 years 9 months","end_date":"Feb 2003","start_date":"Jun 1991","subtitle":"Sizzler USA","title":"Market Manager"}],"url":"https://www.linkedin.com/company/sizzler-usa"}]', '["Matthew P. “Oral\'s skill as a leader is unmatched. He understands the inner workings of his direct reports and successfully assigns responsibilities based on their goals and strengths. Oral is highly adaptable, financially shrewd, and a very adept politician. It is rare to find such a well rounded individual.”","N H “There are very few people that I would fully recommend without reservation, and Oral Carnegie is one of them. I met Mr. Carnegie while he was a franchisee of Sizzler, USA, operating a Sizzler Steakhouse in Rockaway, NJ. Initially, he was a colleague of my father who also owned and operated eight Sizzler franchises over a forty year span. When my father became ill with kidney failure, Mr. Carnegie became my mentor and filled in where my father couldn’t, teaching me all that he could that came with his years of experience within the hospitality industry. In addition, Mr. Carnegie is a very hard-working, trustworthy, and dedicated individual who always looks for the solution rather than lamenting about a problem. On a more personal level, Oral Carnegie is a generous, selfless, warm-hearted, family-orientated person. While being a friend and colleague to my father for years, he became part of the family when he donated his kidney to my father. It is easy for an individual to be qualified for a position solely based on credentials, but what makes that candidate unique is his or her character. Oral Carnegie is a man of great character, integrity and charisma which, when combined with his experience, makes him a very valuable individual to any organization.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to recruit and match healthcare providers with hospitals, and today the agent is reaching out to the user to discuss a potential staffing opportunity.
### Human: Agent: ['Cheryl Rasmussen', 'Detail–oriented, highly organized C-Suite Executive Assistant professional with a proven ability to manage projects through initiative, self motivation, prioritization and proven skills specializing in the Biotech/Healthcare and Venture Capital industry. Highly skilled in client relations, heavy calendar management, complex international and domestic corporate travel and event planning. Primary planner of board meetings. Administrator for processing expenses and fees due to members. Managed members logistics and accommodations as needed. Human Resources experience; understands the complexities of working with top executives and uses discretion when executing sensitive and confidential matters.', 'Executive Assistant to President & CEO at Longboard Pharmaceuticals', 'Longboard Pharmaceuticals', '[{"company":"Longboard Pharmaceuticals","company_id":"longboard-pharma","industry":"Biotechnology Research","location":"San Diego, California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Longboard Pharmaceuticals","title":"Executive Assistant to President & CEO"}],"url":"https://www.linkedin.com/company/longboard-pharma"},{"company":"DJO Global","company_id":"djo","location":"Vista, California","positions":[{"description":"","duration":"May 2013 Jan 2021 7 years 9 months","duration_short":"7 years 9 months","end_date":"Jan 2021","start_date":"May 2013","subtitle":"DJO Global","title":"Executive Assistant to President & CEO"}],"url":"https://www.linkedin.com/company/djo"},{"company":"Domain Associates, LLC","company_id":"domain-associates","location":null,"positions":[{"description":"","duration":"Sep 2005 Jan 2013 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2013","start_date":"Sep 2005","subtitle":"Domain Associates, LLC","title":"Executive Assistant"},{"description":"","duration":"Sep 2005 Jan 2013 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2013","start_date":"Sep 2005","subtitle":"Domain Associates, LLC","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/domain-associates"},{"company":"Xcel Pharmaceuticals","company_id":"xcel-pharmaceuticals","location":"Greater San Diego Area","positions":[{"description":"","duration":"Apr 2001 Feb 2005 3 years 11 months","duration_short":"3 years 11 months","end_date":"Feb 2005","start_date":"Apr 2001","subtitle":"Xcel Pharmaceuticals","title":"Executive Assistant, Office Manager and Human Resources Mgr."}],"url":"https://www.linkedin.com/company/xcel-pharmaceuticals"},{"company":"Dura Pharmaceuticals, Inc.","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"","duration":"Jul 1996 Apr 2001 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2001","start_date":"Jul 1996","subtitle":"Dura Pharmaceuticals, Inc.","title":"Senior Administrative Assistant"}],"url":""}]', '["Lisa Viele “Efficient, effective, driven and simply gets it done. I worked closely with Cheryl for 2-3 years where she served as Executive Assistant to my manager. During our time together we planned and executed several large scale corporate meetings as well as critical projects/deliverables for our team. Cheryl worked every project as if it were her #1 priority. I was particularly impressed with her ability to juggle many tasks with ease. Cheryl was able to effectively communicate with even the most difficult of customers and employees with tact. One \\"stand-out\\" feature of Cheryl was her positivity, she was always smiling and always forcing the team to find the good in everything. She was a true beam of light and would be an asset to any team she joins. ”","Barbara Rendina “I had the pleasure of working with Cheryl for a little over a year through our DJO/Colfax roles. Cheryl was always pleasant, efficient and effective. I relied on Cheryl for direction and insight on DJO as we acquired the company. She was knowledgeable, a good communicator and extremely professional. Cheryl did a very good job managing the calendar of an extremely busy C-Suite executive and all that entails. She maintained confidentiality and was grace under pressure. ”"]'] User: ["Suzy O'Rourke", 'Experienced Corporate Recruitment Manager with a demonstrated history of working in the biotechnology industry. Strong human resources professional skilled in Sales, Team Building, Technical Recruiting, Biotechnology, and College Recruiting.', 'Recruitment Manager - North America at Miltenyi Biotec', 'Miltenyi Biotec', '[{"company":"Miltenyi Biotec","company_id":"miltenyi-biotec","industry":"Biotechnology Research","location":null,"positions":[{"description":"","duration":"Sep 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Miltenyi Biotec","title":"Recruitment Manager - North America"},{"description":"","duration":"Jun 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Jun 2015","subtitle":"Miltenyi Biotec","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/miltenyi-biotec"},{"company":"O\'Rourke Consulting","company_id":"orourkeconsulting","location":"Auburn, CA","positions":[{"description":"","duration":"Jun 2011 May 2015 4 years","duration_short":"4 years","end_date":"May 2015","start_date":"Jun 2011","subtitle":"O\'Rourke Consulting","title":"Consultant"}],"url":"https://www.linkedin.com/company/orourkeconsulting"},{"company":"Lionakis","company_id":"lionakis","location":"","positions":[{"description":"","duration":"Jan 2007 May 2011 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2011","start_date":"Jan 2007","subtitle":"Lionakis","title":"Recruitment & Human Resources Manager"}],"url":"https://www.linkedin.com/company/lionakis"},{"company":"Aerotek Architecture & Engineering","company_id":"aerotek","location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Aerotek Architecture & Engineering","title":"Recruitment Account Manager"}],"url":"https://www.linkedin.com/company/aerotek"}]', '["“It is with great honor I write a recommendation for Suzy O’Rourke. I have had the privilege to work along side with Suzy for over three years, where she has not only acted as a strong recruiting partner, but a dynamic and strong leader. Her suburb mentorship and visionary outlook is extraordinary and one of a kind. She strives for excellence in everything she does and continues to positively impact those she interacts with and the organization. I will forever be grateful for Suzy’s leadership and positive outlook on life. ”","“I had the pleasure of working closely with Suzy and personally learning from her top-notch expertise in recruitment and HR. She demonstrates not only excellence in her role, but also the ability to tackle new challenges with her natural ability to lead, motivate, and execute. Her rare mix of ambition and emotional intelligence allow her to develop relationships across all levels of staff and make her an asset to any organization.”"]']### Assistant: The agent's job is to manage projects, handle calendar management, and plan events for a biotech company's President & CEO, and today the user is reaching out to the agent because they need assistance with recruitment efforts for their own biotechnology company.
### Human: Agent: ['Tassie Gaither', 'Experienced Account Manager with a demonstrated history of working in the professional training & coaching industry. Skilled in Negotiation, Sales, Management, Sales Presentations, and Direct Marketing. Strong sales professional graduated from University of Kentucky.', 'Manager of Sales and Outreach', 'Reliant Workforce Solutions', '[{"company":"Reliant Workforce Solutions","company_id":"reliant-workforce-solutions","industry":"E-Learning Providers","location":"","positions":[{"description":"","duration":"Feb 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Feb 2022","subtitle":"Reliant Workforce Solutions","title":"Manager of Sales and Outreach"}],"url":"https://www.linkedin.com/company/reliant-workforce-solutions"},{"company":"Sixteen100 Realty","company_id":"sixteen100realty","location":"Crandall, TX","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Sixteen100 Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/sixteen100realty"},{"company":"L3Harris Commercial Aviation","company_id":"l3harriscommercialaviation","location":"Salt Lake City (Remote)","positions":[{"description":"","duration":"Sep 2017 Jan 2022 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jan 2022","start_date":"Sep 2017","subtitle":"L3Harris Commercial Aviation","title":"Account Manager"}],"url":"https://www.linkedin.com/company/l3harriscommercialaviation"},{"company":"L-3 Link Simulation & Training","company_id":"l-3-link-simulation-&-training","location":"Dallas/Fort Worth Area","positions":[{"description":"L-3 Driver Training Solutions designs, develops, and manufactures a suite of high-fidelity, commercial grade driver training simulators and provides simulation-based training services.L-3 provides simulation training and services to a global customer base including U.S. and allied military organizations, federal, state, and local law enforcement agencies, state departments of transportation, fire departments, emergency-vehicle operators, private fleets, commercial trucking and transportation companies, airlines and ground support handling companies.","duration":"Feb 2016 Sep 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2017","start_date":"Feb 2016","subtitle":"L-3 Link Simulation & Training","title":"Simulation and Training Consultant"}],"url":"https://www.linkedin.com/company/l-3-link-simulation-&-training"},{"company":"Broussard Logistics","company_id":"broussard-logistics","location":"","positions":[{"description":"","duration":"Nov 2015 Feb 2016 4 months","duration_short":"4 months","end_date":"Feb 2016","start_date":"Nov 2015","subtitle":"Broussard Logistics","title":"Account Executive"}],"url":"https://www.linkedin.com/company/broussard-logistics"},{"company":"Hawaiian Falls Water Parks & Adventure Parks","company_id":"hawaiian-falls-waterparks","location":"White Settlement","positions":[{"description":"","duration":"Mar 2015 Aug 2015 6 months","duration_short":"6 months","end_date":"Aug 2015","start_date":"Mar 2015","subtitle":"Hawaiian Falls Water Parks & Adventure Parks","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/hawaiian-falls-waterparks"},{"company":"LocalsLoveUs.com","company_id":"localsloveus-com","location":"Waco, Texas Area","positions":[{"description":"Fun fast paced sales position for only the best businesses in every market we do business in. Our young company is growing fast and will soon be coming to a city near you. Ask me how your business can get loved by your locals! Fun fast paced sales position for only the best businesses in every market we do business in. Our young company is growing fast and will soon be coming to a city near you. Ask me how your business can get loved by your locals!","duration":"Apr 2013 Jan 2015 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2015","start_date":"Apr 2013","subtitle":"LocalsLoveUs.com","title":"Sales Agent at LocalsLoveUs.com"}],"url":"https://www.linkedin.com/company/localsloveus-com"},{"company":"Netpique - Reliant","company_id":null,"location":"Reliant Energy","positions":[{"description":"","duration":"Aug 2011 Dec 2012 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2012","start_date":"Aug 2011","subtitle":"Netpique - Reliant","title":"Senior Sales Executive-Certified Trainer"}],"url":""},{"company":"Citizens Development Center","company_id":"citizens-development-center","location":"","positions":[{"description":"","duration":"May 2010 Nov 2010 7 months","duration_short":"7 months","end_date":"Nov 2010","start_date":"May 2010","subtitle":"Citizens Development Center","title":"Director of Development"}],"url":"https://www.linkedin.com/company/citizens-development-center"},{"company":"Direct Shipper Service","company_id":null,"location":"Kaufman, TX","positions":[{"description":"Developed new relationships with a range of customers. Developed new relationships with a range of customers.","duration":"Sep 2006 Mar 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 2010","start_date":"Sep 2006","subtitle":"Direct Shipper Service","title":"Sales Manager"}],"url":""},{"company":"The National Association of Small Trucking Companies","company_id":"the-national-association-of-small-trucking-companies","location":"","positions":[{"description":"","duration":"1999 2006 7 years","duration_short":"7 years","end_date":"2006","start_date":"1999","subtitle":"The National Association of Small Trucking Companies","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/the-national-association-of-small-trucking-companies"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"","duration":"Jan 1989 Jun 1999 10 years 6 months","duration_short":"10 years 6 months","end_date":"Jun 1999","start_date":"Jan 1989","subtitle":"US Army","title":"Soldier"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Foster Williams “Tassie is the most convincing business development executive that I have seen in quite some time. She is straight to the point and honest about whether her service or product is a good idea. Its rare to see someone take others needs into account over money gain. Tassie is someone you want to spend time with outside of work because she is such a rarety of a person to find. I cant say enough for Tassie.”","Anne Glasscock A.C.E. “Tassie is a driven fundraiser and works tirelessly for whatever organization she is connected to. I have worked with her on two fundraisers. She is persuasive, goal oriented, motivating and fantastic to work with.”"]'] User: ['Jennifer Surach', 'Highly versatile business professional with customer service, sales, and marketing experience. Excellent at developing both client and vendor relationships. Skilled in customer service, debt collecting, budgeting, event planning, advertising, business development, and marketing strategy.', 'Experienced Customer Service Professional', 'iQor', '[{"company":"iQor","company_id":"iqor","industry":"Outsourcing/Offshoring","location":null,"positions":[{"description":"","duration":"Sep 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Sep 2017","subtitle":"iQor","title":"Sr Agent"},{"description":"","duration":"Sep 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Sep 2017","subtitle":"iQor","title":"Agent"}],"url":"https://www.linkedin.com/company/iqor"},{"company":"Capital One","company_id":"capital-one","location":"Plano, Texas","positions":[{"description":"Experienced Customer Service Professional Experienced Customer Service Professional","duration":"Sep 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Sep 2017","subtitle":"Capital One","title":"Sr Agent"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Imagecraft Exhibits","company_id":"imagecraft-exhibits","location":"Grapevine, Texas","positions":[{"description":"Developed and enhanced client relationships. Maintained Exhibit Online website for program clients. Reviewed trade show rules and regulations to ensure exhibits met show guidelines. Completed show service packets, and coordinated logistics to make sure all materials arrived on schedule. Responsible for client invoicing and vendor payments. Developed and enhanced client relationships. Maintained Exhibit Online website for program clients. Reviewed trade show rules and regulations to ensure exhibits met show guidelines. Completed show service packets, and coordinated logistics to make sure all materials arrived on schedule. Responsible for client invoicing and vendor payments.","duration":"May 2016 Jun 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2017","start_date":"May 2016","subtitle":"Imagecraft Exhibits","title":"Account Manager"}],"url":"https://www.linkedin.com/company/imagecraft-exhibits"},{"company":"The Expo Group","company_id":"the-expo-group","location":"Irving, TX","positions":[{"description":"Temporary position providing customer service for trade show attendees. Responsible for ensuring show guidelines were met, sufficient utilities were ordered, and payments were received. Worked both in the call center and on site. Temporary position providing customer service for trade show attendees. Responsible for ensuring show guidelines were met, sufficient utilities were ordered, and payments were received. Worked both in the call center and on site.","duration":"Jul 2015 Mar 2016 9 months","duration_short":"9 months","end_date":"Mar 2016","start_date":"Jul 2015","subtitle":"The Expo Group","title":"Personal Account Manager"}],"url":"https://www.linkedin.com/company/the-expo-group"},{"company":"LEDs By the Foot/Lights Events & Displays","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Implemented procedures for hiring and training sales consultants. Hired and managed sales consultants and interns. Created selling scripts and prospect questionnaires. Trained customers to install/dismantle trade show exhibits and to use software for LED signs. Implemented procedures for hiring and training sales consultants. Hired and managed sales consultants and interns. Created selling scripts and prospect questionnaires. Trained customers to install/dismantle trade show exhibits and to use software for LED signs.","duration":"Feb 2010 Dec 2012 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2012","start_date":"Feb 2010","subtitle":"LEDs By the Foot/Lights Events & Displays","title":"Customer Service Manager"}],"url":""},{"company":"The Expo Group","company_id":"the-expo-group","location":"Irving, TX","positions":[{"description":"Identified new business opportunities. Attended trade shows and networking events. Managed projects from conception to completion. Developed budgets for client projects. Managed client inventory. Identified new business opportunities. Attended trade shows and networking events. Managed projects from conception to completion. Developed budgets for client projects. Managed client inventory.","duration":"Aug 2008 Jan 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2010","start_date":"Aug 2008","subtitle":"The Expo Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/the-expo-group"},{"company":"The Trade Group","company_id":"the-trade-group","location":"Carrollton, TX","positions":[{"description":"Primary contact for exhibit program clients. Coordinated logistics for trade shows and events. Audited sales agreements. Managed projects from conception to completion. Responsible for invoicing and payment collection. Primary contact for exhibit program clients. Coordinated logistics for trade shows and events. Audited sales agreements. Managed projects from conception to completion. Responsible for invoicing and payment collection.","duration":"Jun 2007 Aug 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2008","start_date":"Jun 2007","subtitle":"The Trade Group","title":"Account Manager"}],"url":"https://www.linkedin.com/company/the-trade-group"},{"company":"ElkCorp","company_id":null,"location":"Addison, TX","positions":[{"description":"Managed co-op advertising program. Qualified sales leads received through marketing promotions and distributed to sales managers. Trained new employees on marketing programs and internal company software. Facilitated meetings and seminars. Maintained master client database. Created and managed marketing sample library and trademark database. Prepared trademark applications. Provided quantitative data to forecast monthly sample and literature demand. Managed co-op advertising program. Qualified sales leads received through marketing promotions and distributed to sales managers. Trained new employees on marketing programs and internal company software. Facilitated meetings and seminars. Maintained master client database. Created and managed marketing sample library and trademark database. Prepared trademark applications. Provided quantitative data to forecast monthly sample and literature demand.","duration":"Jul 1999 Jan 2006 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jan 2006","start_date":"Jul 1999","subtitle":"ElkCorp","title":"Marketing Coordinator"}],"url":""},{"company":"The Meridian Group","company_id":"the-meridian-group","location":"Plano, TX","positions":[{"description":"Responsible for bringing in $10 million dollars worth of contracts as a result of my customer relation skills. Organized office operations and procedures. Maintained and developed client relationships. Negotiated contracts with vendors. Created quarterly client newsletter. Developed and maintained client database. Planned educational seminars for potential clients. Responsible for bringing in $10 million dollars worth of contracts as a result of my customer relation skills. Organized office operations and procedures. Maintained and developed client relationships. Negotiated contracts with vendors. Created quarterly client newsletter. Developed and maintained client database. Planned educational seminars for potential clients.","duration":"Mar 1991 Mar 1995 4 years 1 month","duration_short":"4 years 1 month","end_date":"Mar 1995","start_date":"Mar 1991","subtitle":"The Meridian Group","title":"Office Manager"}],"url":"https://www.linkedin.com/company/the-meridian-group"},{"company":"Palmer Cable Vision","company_id":null,"location":"Palm Desert, CA","positions":[{"description":"Call center representative assisting customers with billing and technical issues. Call center representative assisting customers with billing and technical issues.","duration":"Mar 1989 Aug 1989 6 months","duration_short":"6 months","end_date":"Aug 1989","start_date":"Mar 1989","subtitle":"Palmer Cable Vision","title":"Customer Service Representative"}],"url":""}]', '["David Keller “I had the pleasure of working with Jennifer on the AOPA Aviation Summit in November 2009. Her role in that event was as Floor Service Representative which meant that she was responsible for inspecting every exhibitor booth, reporting problems, communicating directly with the customer and providing the excellent on-the-spot service that The Expo Group is known for. In all capacities Jennifer exceeded her customer\'s expectations. At times when I needed specific issues addressed directly with the customer she responded immediately and positively. She stood out when we were short-handed at the service desk and Jennifer proactively stepped up and assisted, even though this was not her responsibility. We did not know each other before this project, but now I can confidently recommend Jennifer in any capacity as I know she is effective, responsive, motivated and reliable.”","Cindy Bertram “Jennifer is a loyal, hardworking employee. She is extremely consciencous about her job. A professional thru and thru!”"]']### Assistant: The agent's job is to manage sales and outreach. Today, the user is reaching out to the agent because they need assistance with developing client relationships and improving their marketing strategy.
### Human: Agent: ['Brett Shomaker', "I am currently working for Bank of America in Charlotte NC as a SAFE certified Scrum Master. Previously I contracted for BofA as a project manager/production support analyst. I got my start in the banking industry before that working for Wells Fargo in application support. Before that at a payroll software company, MPAY Inc. as a System Support Specialist, and originally on campus at UNC Charlotte as a Technical Assistant to the Network Analysts in the IT department. I've provided system support, user support, and network support. My greatest strengths are my communication skills and technical understanding/ability to train or KT. Application support is the highlight of my career thus far and paved the way for me to work hand in hand with development now. I am comfortable with many physical aspects of the Networking world and have developed a solid understanding of the virtual side of it. I have done wireless access point installation, cabling, patching as well as general network upkeep. Specialties: Agile, Application Management, Communication", 'Vice President - SSM - Scrum Master at Bank of America', 'Bank of America', '[{"company":"Bank of America","company_id":"bank-of-america","industry":"Banking","location":null,"positions":[{"description":"I am a Scrum master for a team of developers that specialize in applications that deal with Strategic Asset and Liability management for Bank of America. I coordinate and lead all Agile Scrum Rituals for the team and block/resolve any outlying factors that could prevent them from being as agile as possible.","duration":"Oct 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Bank of America","title":"Scrum Master"},{"description":"I provided Application support for 25+ applications across global funding and corporate investment spaces within Bank of America\'s Strategic Asset and Liability management spaces using tools such as bladelogic, appwatch, autosys, along with in house tools.I trained new team members, worked hand in hand with development teams to resolve real time issues and usher changes/enhancements into production use through change management processes. At the end of my time I was serving as Strategic Asset and Liability Application Production Support Team lead for the global funding side of house.","duration":"Mar 2017 Oct 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2018","start_date":"Mar 2017","subtitle":"Bank of America","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Wells Fargo","company_id":"wellsfargo","location":"Charlotte, North Carolina Area","positions":[{"description":"At Wells Fargo I worked with internal International applications as a System Support Analyst. I provided application support to the systems my team owned, coordinated and carried out BCP/DR tests, as well as assisted to usher our applications through development, UAT, and Production environments through the change management process. At Wells Fargo I worked with internal International applications as a System Support Analyst. I provided application support to the systems my team owned, coordinated and carried out BCP/DR tests, as well as assisted to usher our applications through development, UAT, and Production environments through the change management process.","duration":"May 2013 Mar 2017 3 years 11 months","duration_short":"3 years 11 months","end_date":"Mar 2017","start_date":"May 2013","subtitle":"Wells Fargo","title":"System Support Analyst"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"MPAY Inc","company_id":"mpay-inc","location":"","positions":[{"description":"- Helpdesk Gatekeeper- SharePoint Collaborator- Domain Admin- Network Maintenance- Desktop Administration- IVR Integration- Helpdesk Migration- Documentation Migration- Windows 7 Administration- Remote Administration- Mobile Device Administration- Server Administration- System Security Scanning - Helpdesk Gatekeeper- SharePoint Collaborator- Domain Admin- Network Maintenance- Desktop Administration- IVR Integration- Helpdesk Migration- Documentation Migration- Windows 7 Administration- Remote Administration- Mobile Device Administration- Server Administration- System Security Scanning","duration":"Feb 2012 Apr 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2013","start_date":"Feb 2012","subtitle":"MPAY Inc","title":"System Support Specialist"}],"url":"https://www.linkedin.com/company/mpay-inc"},{"company":"University of North Carolina at Charlotte","company_id":"unc-charlotte","location":"","positions":[{"description":"- Cat5 Cabling- Cisco Equipment Installation- Network Device Management- Wireless Access Point Installations- Airtight Installtions- UPS Installations & Battery Replacement- Fiber Cabling Sorting and Installation- Fluke Port Testing - Cat5 Cabling- Cisco Equipment Installation- Network Device Management- Wireless Access Point Installations- Airtight Installtions- UPS Installations & Battery Replacement- Fiber Cabling Sorting and Installation- Fluke Port Testing","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"University of North Carolina at Charlotte","title":"Technical Assistant"}],"url":"https://www.linkedin.com/company/unc-charlotte"}]', '["Tony Kombol “Brett was one of my students in several of my classes. He was always hard working. He was also personable and worked well with the other students.”","Angel Fletcher “Brett Shomaker is a dedicated, hardworking individual. I was delighted to assist in his onboarding, because I was confident his qualifications would lend themselves well to the position. His attitude and work ethic have been no less than exemplary. I continue to wish Brett much success!”"]'] User: ['Dheeraj Guntur', "Experienced working in Agile and Waterfall methodologies. Skilled in writing user stories, gathering Business Requirements, Business Process Analysis, worked in all the phases of SDLC, conducted several scrum meetings, leadership, and Data flow Analysis. Strong business development professional with a Master's degree focused in Master of Science in Information Systems from Central Michigan University.", 'SAFe Certified Scrum Master | Sr. Business Analyst at Deloitte', 'Deloitte', '[{"company":"Deloitte","company_id":"deloitte","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Deloitte","title":"Sr. Business Analyst"},{"description":"","duration":"Apr 2016 Mar 2020 4 years","duration_short":"4 years","end_date":"Mar 2020","start_date":"Apr 2016","subtitle":"Deloitte","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"NetApp","company_id":"netapp","location":"Sunnyvale California, United States","positions":[{"description":"Worked as a Quality Analyst for a project Master Data Management Re- architecture. As part of this project there were some key changes performed in the project, all the values of parties and sites use to be stored in a single table but post changes the data is split and stored in two different tables, In turn causing all the existing relationships with the old structure to be end-dated as well. All the changes are done only at the database level. Existing functionality and end to end flow will not get impacted due to these changes.","duration":"Sep 2015 Feb 2016 6 months","duration_short":"6 months","end_date":"Feb 2016","start_date":"Sep 2015","subtitle":"NetApp","title":"Quality Analyst"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Smart ERP Solutions Inc.","company_id":"smart-erp-solutions-inc.","location":"Pleasanton California, United States","positions":[{"description":"Project Employee On boarding,along with the team, I have tested the product standards at all levels. Functionality, performance, user experience, and integrity. Performed quality control testing (manual & automatic using testing tools) by feeding all the destructive data to check the robustness of the system. Project Employee On boarding,along with the team, I have tested the product standards at all levels. Functionality, performance, user experience, and integrity. Performed quality control testing (manual & automatic using testing tools) by feeding all the destructive data to check the robustness of the system.","duration":"Jun 2015 Sep 2015 4 months","duration_short":"4 months","end_date":"Sep 2015","start_date":"Jun 2015","subtitle":"Smart ERP Solutions Inc.","title":"Quality Analyst"}],"url":"https://www.linkedin.com/company/smart-erp-solutions-inc."},{"company":"Smart ERP Solutions Inc.","company_id":"smart-erp-solutions-inc.","location":"United States","positions":[{"description":"Project Student On Boarding. Spent initial days in understand the end to end data flow and the concept of the project and its benefits. Along with the group of interns we developed a project student on boarding, through which every student can fill out all the required paper work online way before the school starts and without any confusions.This eliminates lot of time and beneficial for all the students. Project Student On Boarding. Spent initial days in understand the end to end data flow and the concept of the project and its benefits. Along with the group of interns we developed a project student on boarding, through which every student can fill out all the required paper work online way before the school starts and without any confusions.This eliminates lot of time and beneficial for all the students.","duration":"May 2014 Sep 2014 5 months","duration_short":"5 months","end_date":"Sep 2014","start_date":"May 2014","subtitle":"Smart ERP Solutions Inc.","title":"Internship"}],"url":"https://www.linkedin.com/company/smart-erp-solutions-inc."}]', '["LinkedIn User “Dedicated and highly motivated are probably the 2 words that best describe Dheeraj. An individual who puts his best foot forward every time, he complements his work with the ability to handle pressure situations with a smile, that would make him an asset to any team. I appreciate his reliability and responsiveness because of which Dheeraj has my full recommendation.”","Sudhanshu Mishra “Dheeraj \\"D\\" is an amazingly skilled and committed IT proficient. He has solid analytical and relational abilities which are additionally upgraded by his strong presentation aptitudes and his energy for learning. Dheeraj works extremely well with customers, colleagues, and executives, adapting the analysis and communication techniques to accomplish the business objective. He is proficient in planning, deadlines, and scrupulously holds fast to organization models and rules.”"]']### Assistant: The agent's job is to coordinate and lead Agile Scrum Rituals for a team of developers specializing in applications for Bank of America, and today the user is reaching out to the agent because they need assistance with conducting scrum meetings and gathering business requirements for a project at Deloitte.
### Human: Agent: ['Andrea Valenzuela', 'Andrea Price Valenzuela has been a licensed Realtor since 2010. Since then, she has had the opportunity to work on a wide variety of sales including commercial, industrial, multi-family, residential and REO sales and management. She has handled REO sales and disposition for over ten national servicers. Andrea received her GRI designation in 2014. Her top 3 specialties include:1. REO Sales and Servicing2. First Time Home Buyers3. Acquisitions and Sales of Equestrian PropertiesShe is a Colorado native and has lived in the Denver metro area most of her life. In her spare time, she enjoys spending time with her husband, Zach, and their four dogs. She loves to ride her horses, Jack and Indeo, and has a passion for selling horse properties to fellow equestrians.', 'REALTOR and Owner at Price & Co Real Estate', 'Price & Co. Real Estate', '[{"company":"Price & Co. Real Estate","company_id":"price-&-co.-real-estate","industry":"Leasing Real Estate","location":"Centennial","positions":[{"description":"REO and Residential Real Estate Broker. Working with Sellers towards a quick and profitable sale of their property. Working with Buyers to help them find a property that fits their needs and desires.","duration":"Jul 2005 - Present 16 years 1 month","duration_short":"16 years 1 month","end_date":"Present","start_date":"Jul 2005","subtitle":"Price & Co. Real Estate","title":"Broker + Owner"}],"url":"https://www.linkedin.com/company/price-&-co.-real-estate"},{"company":"Cherry Creek Place IV","company_id":null,"location":"Aurora, CO","positions":[{"description":"Leasing and property management. Managing tenant relations and proactively marketing the building to prospective tenants. Effectively conducting lease negotiations.","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Cherry Creek Place IV","title":"Leasing"}],"url":""}]', '["“Smart, knowledgeable, great follow up, gets the job done. A true professional.”","“Andrea is efficient, enthusiastic and professional; working with her truly is a pleasure. She has a strong work ethic and focuses on the task at hand, seeing projects through to the end. Andrea is detail orientated, great at multi-tasking and is a natural leader. She adds value and will be an asset to any department/company she joins.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to work as a Realtor specializing in REO sales, and today, the agent is reaching out to the user because they need assistance in acquiring an equestrian property.
### Human: Agent: ['Sara Byrd', 'Sara Byrd draws from her diverse experience in business development, client engagement and program management to deliver multi-faceted solutions for complex customer challenges. Demonstrating an intrinsic ability to dissect a problem and figure out how all the pieces can fit together, Sara embraces responsibilities entrusted to her, develops a vision for the objective, identifies the right people to involve and — to ensure the team is able to complete the mission — keeps the focus on the common goal. Managing robust portfolios for multiple government markets, Sara has steered business development, capture and information technology initiatives across the Defense, Intelligence, and Federal Health marketplace. Along the way, she has earned the trust of leaders in government and industry. Her work has resulted in winning strategy implementation, restructurings, IT and cyber security improvements, and agile development initiatives across the Department of Defense (DoD), Intelligence Communities (IC), Defense Health Agency (DHA), Veterans Affairs (VA), as well as several other civilian agencies. Previously, as a strategic client executive and technical recruiter directing major accounts for Fortune 500 companies, mid-size commercial markets and small businesses, Sara generated new business, fostered process improvements and boosted team efficiency.', 'serial strategist. innovation advocate. govcon change agent.', 'Leidos', '[{"company":"Leidos","company_id":"leidos","industry":"IT Services and IT Consulting","location":"Reston, Virginia, United States","positions":[{"description":"Recognized as a Top 10 Health IT provider, Leidos draws on decades of success to deliver a range of solutions and services designed to meet the healthcare challenges of today. A company of scientists, engineers, and technologists, we deliver a broad range of customizable, scalable solutions to hospitals and health systems, biomedical organizations, and every U.S. federal agency focused on health.Leidos works with customers across the continuum of care to improve clinical, operational, and financial outcomes with innovative solutions that advance the next generation of care.","duration":"Feb 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Feb 2022","subtitle":"Leidos","title":"Sr. Capture Manager, Military and Veterans Health Solutions"}],"url":"https://www.linkedin.com/company/leidos"},{"company":"Byrd Strategies","company_id":"byrdstrategies","location":"Washington D.C. Metro Area","positions":[{"description":"Byrd Strategies provides business advisory and consulting services. Working for small to large businesses as a “fractional” chief growth and strategy officer to help secure partnerships, both with government and industry, to shape and drive the organizational vision, delivering results across net new revenue. Supporting executive teams in the strategic direction of the company, providing business development, capture, proposal and marketing support, as well as business optimization and transformation through structured methodologies, industry best practices to identify, prioritize, and process customer requirements to drive development initiatives forward. Provide mentorship and coaching at the executive and management team level.","duration":"May 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"May 2018","subtitle":"Byrd Strategies","title":"Principal"}],"url":"https://www.linkedin.com/company/byrdstrategies"}]', '["LinkedIn User “Sara is one of the most energetic and well-connected business developers I have worked with in the Washington DC capital region. She demonstrates an innate ability to build company partnerships and robust pipelines with partners and has a very strong win rate. Sara\'s technical experience and leadership stands out against her peers. ”","Charles Stone “I have worked with business development professionals that rely on relationships, and I have worked with business development professionals that rely on statistics, Sara is one of the rare types of business development professionals that does both. Few people impress me with the capabilities they bring to their work more than Sara. She comes up with business strategies that make sense. She has a lot of energy and talks fast because she’s got a ton of information to share. I recommend Sara for any team that thinks they can keep up with her.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide business advisory and consulting services, and today the user is reaching out to the agent because they need assistance with securing partnerships and driving their organizational vision.
### Human: Agent: ['Tracy Logan Peets', 'Experienced Sales Specialist with a demonstrated history of working in the real estate industry. Skilled in Negotiation, Sales, Cold Calling, Sales Operations, and New Home Sales. Strong sales professional graduated from Western Kentucky University.', 'Buying houses', 'SIDEWALK PROPERTIES SOLUTIONS', '[{"company":"SIDEWALK PROPERTIES SOLUTIONS","company_id":null,"location":"United States","positions":[{"description":"We love buying house 🏡 We love buying house 🏡","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"SIDEWALK PROPERTIES SOLUTIONS","title":"Home buyer"}],"url":""},{"company":"Urban Groupe","company_id":null,"location":"Georgetown, Kentucky","positions":[{"description":"","duration":"Jul 2017 Nov 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2021","start_date":"Jul 2017","subtitle":"Urban Groupe","title":"Sales"}],"url":""},{"company":"Hallmark Cards","company_id":"hallmark-cards","location":"","positions":[{"description":"","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Hallmark Cards","title":"Sales"}],"url":"https://www.linkedin.com/company/hallmark-cards"},{"company":"Countrywide Mortgage Services","company_id":"countrywide-mortgage-services","location":"","positions":[{"description":"Originated loans Originated loans","duration":"Jan 2002 Mar 2007 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 2007","start_date":"Jan 2002","subtitle":"Countrywide Mortgage Services","title":"Mortgage Specialist"}],"url":"https://www.linkedin.com/company/countrywide-mortgage-services"}]', '["Youngdo Lee “I first met Tracy Peets when she was a loan officer. My wife and I were purchasing our second home and were looking for client-centered loan officer. We found that quality in Tracy. She was honest and motivated in getting us the best possible rate at that time. Coincidence happened when her 5th grade son ended up in my classroom five years after working with her. Then I got to know her as a parent. She\'s a fabulous parent as well!”","Ty Brown “Tracy is top notch, her experience in both the real estate and mortgage industry allows her a unique and valuable perspective to her clients. As a fellow real estate professional working together with a quality professional like Tracy is always a great experience.”"]'] User: ['Annette Breno', "I AM A LISTENER. I DON'T TRY TO TELL YOU WHAT YOU WANT IN A HOME, I LISTEN TO WHAT YOU TELL ME YOU WANT. MY 42 YEARS OF SELLING HOMES, FULL TIME, HAVE HELPED ME TO ZERO IN ON EACH AND EVERY LEVEL OF HOME PURCHASES. YOUR SELECTION IS MY GOAL, YOUR CHOICE IS YOURS TO LIVE IN FOREVER. I WANT YOU TO BE HAPPY AND I WANT TO BE YOUR REALTOR FOREVER.", 'Realtor at RE/MAX Preferred Associates', 'RE/MAX Preferred Associates', '[{"company":"RE/MAX Preferred Associates","company_id":"remaxpreferredassociates","industry":"Real Estate","location":null,"positions":[{"description":"Real Estate Sales","duration":"Jan 2000 - Present 21 years 7 months","duration_short":"21 years 7 months","end_date":"Present","start_date":"Jan 2000","subtitle":"RE/MAX Preferred Associates","title":"Realtor"},{"description":"Selling homes for several companies for over 42 years. My passion is Real Estate!","duration":"Jan 2000 - Present 21 years 7 months","duration_short":"21 years 7 months","end_date":"Present","start_date":"Jan 2000","subtitle":"RE/MAX Preferred Associates","title":"Real Estate Agent"},{"description":"Sales in residential, commercial, condo\'s, farm land and vacant lots.","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"RE/MAX Preferred Associates","title":"Realtor"},{"description":"Real Estate Sales","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"RE/MAX Preferred Associates","title":"Realtor"}],"url":"https://www.linkedin.com/company/remaxpreferredassociates"}]', '["“Annette is a fantastic person and a great agent! She helped me three times, twice with the purchase of my daughter’s home twice! My daughter bought her first house when she was just 19 and without Annette’s advice it could have been a bad experience! Annette made it all easy and the transaction was flawless!!! So the second time my daughter went to sell her house and purchase a bigger investment we sought Annette out in hopes of another flawless purchase and as always Annette came through for us! The Third time we asked Annette to list my mother-in-laws house, she held open houses and actively tried to get it sold not like so many other agents we have worked with in the past! Nothing like an agent who is willing to do what it takes to get the Job done! I am grateful to her and will highly recommend her to anyone seeking a agent with heart! Thank you Annette for all your hard work!!! Ann M. Prueter Owner of Great Lakes Family Services”","“Wow, what an amazing woman and Realtor! I am so very blessed that you have been willing to share your 40 years of experience in this industry with me. It is comforting to know that when I have a question you are only a phone call away. Thank you for all of your support and encouragement!”"]']### Assistant: The agent's job is to sell homes, and today the user is reaching out to the agent because they need assistance in finding their dream home.
### Human: Agent: ['Mikael Hinojosa', 'I attended the Art Institute of Houston and received an Associate’s Degree in Graphic Design in 2001. I immediately began doing freelance work for clients building a portfolio of print and web pieces. Soon after, I started a design business with a partner and in 2 years grew the business into a design studio. I sold the business to my partner and worked at the Houston Chronicle creating banners and rich media for businesses that advertise on chron.com. In 2011, I had the opportunity to take a position as a UX Designer with iLink Systems and now I am working with large companies designing mobile and desktop user friendly interfaces that allow users to use their application quickly and efficiently.', 'UX Designer at iLink Systems', 'iLink Systems', '[{"company":"iLink Systems","company_id":"ilink-digital-thinkingbeyond","industry":"IT Services and IT Consulting","location":"Houston, Texas Area","positions":[{"description":"Gathering application requirements from the customer and using the latest technologies to create a dynamic and friendly user experience that is also visually exciting. Services have been provided to companies such as Halliburton, Shell, Chevron, Kuwait Oil Company, Anadarko, Berry Petroleum, BBVA Compass, Honeywell, Petronas, United Weather and Aviation, Transcore and many others. Gathering application requirements from the customer and using the latest technologies to create a dynamic and friendly user experience that is also visually exciting. Services have been provided to companies such as Halliburton, Shell, Chevron, Kuwait Oil Company, Anadarko, Berry Petroleum, BBVA Compass, Honeywell, Petronas, United Weather and Aviation, Transcore and many others.","duration":"Aug 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Aug 2011","subtitle":"iLink Systems","title":"UX Designer"}],"url":"https://www.linkedin.com/company/ilink-digital-thinkingbeyond"},{"company":"MH Media","company_id":null,"location":"","positions":[{"description":"Providing graphic design and web design services to large and small companies. My goal is to make sure their companies are properly branded and updated with new media technologies. Providing graphic design and web design services to large and small companies. My goal is to make sure their companies are properly branded and updated with new media technologies.","duration":"May 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"May 2011","subtitle":"MH Media","title":"Owner"}],"url":""},{"company":"Houston Chronicle","company_id":"houston-chronicle","location":"","positions":[{"description":"• Animated banners focused on advertising needs using Flash while incorportated clickTag tracking buttons, looping scripts and back up jpg’s for non-Flash users• Rich media advertisements were created by combining Flash media and AdInterax software to create dynamic advertisments such as overlays, peelbacks and video banners• Email blast advertisments were designed for local businesses using HTML and CSS and were distributed to a database of more than 250,000 subscribers• Potential client mockups were designed for sales representatives to present which helped bring in hundreds of thousands in new digital revenue • New online rich media positions were conceptualized and executed to bring more revenue• Dynamic banners were built to feed content from third party vendors onto chron.com• Designed and managed all print and web content for chron.com\'s Daily Deal including social media • Assisted sales representatives, sales strategist and ad operation teams with the understanding of rich media specifications to create a more efficient work environment","duration":"Apr 2006 Apr 2011 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2011","start_date":"Apr 2006","subtitle":"Houston Chronicle","title":"Web Designer"}],"url":"https://www.linkedin.com/company/houston-chronicle"},{"company":"Irontree Design","company_id":null,"location":"","positions":[{"description":"• Setup initial consultations with clients to determine their needs and expectations• Devised ideas and marketing strategies that aimed to prosper clients and their business• Generated proposals and contracts between the client and design firm• Designed corporate identities and stationary to brand new businesses• Built websites by conceptualizing samples in photoshop, then after approval building the entire site using HTML and CSS while incorportating SEM capabilities • Designed print advertisements using Photoshop, Illustrator, InDesign and/or PageMaker while setuping up proper files for printers with bleeds and crop marks• Remained abreast of technological advances in the field and able to identify areas of use in the organization• Managed fincances for invoices, expenses, and payroll","duration":"Oct 2003 Mar 2006 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2006","start_date":"Oct 2003","subtitle":"Irontree Design","title":"Principal Partner"}],"url":""},{"company":"MSU, Inc.","company_id":null,"location":"","positions":[{"description":"• Created full marketing campaigns which included corporate identity, website, and printed materials.• Interacted with clients and produced marketing materials• Created PowerPoint presentations for clients, client meetings, and special events.• Ran presentation media at special events• Created training materials and audience handouts• Produced graphic sketches, designs, and copy layouts for online content • Created full marketing campaigns which included corporate identity, website, and printed materials.• Interacted with clients and produced marketing materials• Created PowerPoint presentations for clients, client meetings, and special events.• Ran presentation media at special events• Created training materials and audience handouts• Produced graphic sketches, designs, and copy layouts for online content","duration":"Jun 1997 Sep 2003 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2003","start_date":"Jun 1997","subtitle":"MSU, Inc.","title":"Web Designer / Graphic Designer"}],"url":""}]', '["Ana B. “Mikael is not only a very talented and creative individual, he is an absolute joy to work with. He has a pleasant and easy going demeanor, and he always has time to help others. He is very hard working, and is as reliable as the day is long. Mikael is an outstanding individual contributor as well as a team player. It was a pleasure to work with Mikael and I hope some day to have the privilege of working with him again.”","Alok Khera “Mikael Hinojosa is a very talented artist and web designer that I have had great pleasure of working with over the past 3 years. He has great vision, attention to detail, and a strong work ethic that benefits both the organization and the clients we serve. Mike also has peripheral talents, which include his own blog, website development ability, and forum expertise. Mike is an excellent artist and designer and his abilities would be a great asset to any organization.”"]'] User: ['Patrick Bruen', 'Marketing leader with a proven record for increasing sales. I have a passion for creating a culture of consultative selling.', 'Enterprise Account Manager', 'Spectrum Enterprise', '[{"company":"Spectrum Enterprise","company_id":"spectrumenterprise","industry":"Telecommunications","location":"","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Spectrum Enterprise","title":"Enterprise Account Manager"}],"url":"https://www.linkedin.com/company/spectrumenterprise"},{"company":"Bowling Green State University","company_id":"bowling-green-state-university","location":"Bowling Green, OH","positions":[{"description":"Spring 2019 - MKT 4000 Industrial Marketing, Business to Business Marketing Fall 2019 - MKT 2010 Introduction to Marketing ManagementFall 2019 - BA1500 Understanding Dynamics of BusinessSpring 2020 - MKT 2010 Introduction to Marketing Management Spring 2019 - MKT 4000 Industrial Marketing, Business to Business Marketing Fall 2019 - MKT 2010 Introduction to Marketing ManagementFall 2019 - BA1500 Understanding Dynamics of BusinessSpring 2020 - MKT 2010 Introduction to Marketing Management","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Bowling Green State University","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/bowling-green-state-university"},{"company":"Terra State Community College","company_id":"terra-community-college","location":"Fremont, OH","positions":[{"description":"Fall 2013 - Marketing 1300 - Public RelationsSpring 2014 - Marketing 2610 - Internet MarketingSummer 2014 - Marketing 1010 - MarketingFall 2014 - Marketing 1010 - Marketing (2 sessions)Spring 2016 - Marketing 1010 - Marketing (2 sessions)Summer 2016 - Marketing 1010 - Marketing (2 sessions)Fall 2016 - Marketing 1010 - Marketing (online)Spring 2017 - Marketing 1010 (2 sessions) Marketing 1140 Advertising, MGT2580 Management and Organizational BehaviorSummer 2017 - Marketing 1010 (2 sessions)Spring 2018 - Marketing 1010 onlineSummer 2018 - Marketing 1010 onlineFall 2018 - Marketing 1010 onlineSpring 2019 - Marketing 1301 Public Relations (2 Sessions)Summer 2019 - Marketing 1010 hybrid accelerated courseFall 2019 - Marketing 1301 Public Relations online (2 Sessions)Spring 2020 - Marketing 1301 Public Relations online (2 Sessions)Summer 2020 - Marketing 1010 Online (2 sessions)Fall 2020 - Marketing 1301 Public Relations online","duration":"Aug 2013 - Present 8 years 3 months","duration_short":"8 years 3 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Terra State Community College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/terra-community-college"},{"company":"Kyle Media Inc","company_id":null,"location":"Toledo, Ohio Metropolitan Area","positions":[{"description":"","duration":"May 2021 Jul 2021 3 months","duration_short":"3 months","end_date":"Jul 2021","start_date":"May 2021","subtitle":"Kyle Media Inc","title":"Director of Marketing"}],"url":""},{"company":"WTOL","company_id":"wtol","location":"Toledo, Ohio Area","positions":[{"description":"Meet with local businesses to help them achieve their profitability & growth goals. Advise local businesses on the services that would benefit their business with WTOL & beyond. Meet with local businesses to help them achieve their profitability & growth goals. Advise local businesses on the services that would benefit their business with WTOL & beyond.","duration":"Jan 2017 May 2021 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 2021","start_date":"Jan 2017","subtitle":"WTOL","title":"Media Sales Consultant"}],"url":"https://www.linkedin.com/company/wtol"},{"company":"Spectrum Reach (Previously Time Warner Cable)","company_id":"time-warner-cable","location":"Toledo and Lima","positions":[{"description":"• Manage the marketing, research and promotions for Time Warner Cable Media in Toledo and Lima sales markets • Responsible for providing all research necessary to convert potential clients into current clients and grow teams sales goals• Manage client relationships for high profile client research and marketing needs• Cultivate sales strategy to advance sales goals and increase client spend levels• Developing digital campaigns and analyzing monthly metric reports• Awarded Time Warner Cable Media – MVP Award Q2-2010 & Q3-2010, Annual MVP 2010","duration":"Nov 2009 Jan 2017 7 years 3 months","duration_short":"7 years 3 months","end_date":"Jan 2017","start_date":"Nov 2009","subtitle":"Spectrum Reach (Previously Time Warner Cable)","title":"Marketing - Field Marketing Specialist and Client Solutions Associate"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"Time Warner Cable Media","company_id":"time-warner-cable-media","location":"","positions":[{"description":"• Responsible for implementation of cable advertising marketing and research• Creating research based marketing proposals for clients and Media Sales Consultants • Strategically designing client presentations to emphasize benefits of cable advertising• Developing creative platforms to maximize client sales across multimedia campaigns focusing on traditional and non-traditional media• Planning and executing customized traffic driving events to directly increase client sales• Creating research presentations to position cable favorably against other media outlets• Analyzing Strata, Nielsen, RL Polk, Alteryx, Experian, Comscore, Omniture and Scarborough research data to grow client spend levels and obtain new business• Developing resources to highlight high profile opportunities for use by sales team• Client Consultation with sales appointments to reinforce the solutions presented and ensure client satisfaction","duration":"2006 Dec 2009 3 years","duration_short":"3 years","end_date":"Dec 2009","start_date":"2006","subtitle":"Time Warner Cable Media","title":"Research Specialist"}],"url":"https://www.linkedin.com/company/time-warner-cable-media"},{"company":"Comcast Spotlight","company_id":"comcast-spotlight","location":"Greater Detroit Area","positions":[{"description":"• Interpret television-viewing data to highlight cable advertising and create advertising sales promotional strategies and packages• Data analysis and program implementation for high profile opportunities• Define advertiser market potential and make recommendations based on their marketingbudget and client needsAdvertising Research for Detroit, Flint, Lansing and Grand Rapids markets. • Interpret television-viewing data to highlight cable advertising and create advertising sales promotional strategies and packages• Data analysis and program implementation for high profile opportunities• Define advertiser market potential and make recommendations based on their marketingbudget and client needsAdvertising Research for Detroit, Flint, Lansing and Grand Rapids markets.","duration":"Nov 2004 Sep 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Sep 2006","start_date":"Nov 2004","subtitle":"Comcast Spotlight","title":"Research Coordinator"}],"url":"https://www.linkedin.com/company/comcast-spotlight"},{"company":"Comcast Cable","company_id":"comcast","location":"Taylor, MI","positions":[{"description":"Cable Technician, Level 3 Cable Technician, Level 3","duration":"Sep 2003 Nov 2004 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2004","start_date":"Sep 2003","subtitle":"Comcast Cable","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/comcast"}]', '["Valerie Hoffman “Patrick is constantly looking for ways to innovate and improve upon an orgainzation\'s structure and working methodology. During my time working with him at Time Warner Cable Media Sales, he helped others to better understand and utilize social media and as a result our company saw great improvements in how leads and sales were generated. He is very reliable and also has the potential to be a great team leader. Any orgainzation would be luckily to have such and innovative and self-motivated individual.”","Autum S. “This is my personal recommendation for Patrick Bruen. For almost three years, I have worked with Patrick at Time Warner Cable Media Sales in the Midwest Division. I found Patrick to be consistently amenable, tackling all market research duties with fervor and enthusiasm. Besides being a joy to work with, Patrick is a take-the-reigns kind of guy, who is able to present creative ideas and communicate the benefits. He has successfully developed several research pieces for the TWCMS Toledo-Lima Sales Team and almost all of those efforts have resulted in increased revenue and community recognition for the company. I am unable to speak to the revenue figures assigned to Patrick\'s resultant research projects, but I am certain that the new dollars and community attention to TWCMS were a direct result of Patrick’s work. I would also like to add that though Patrick is an asset to our sales and marketing efforts, he is also an extraordinary talent at managing human capital. In addition to writing effective training modules for sales representatives, he embraces his research role in sales meetings and research peer meetings - inspiring and motivating other employees to their full potential. I highly recommend Patrick in any professional capacity in which he chooses to serve and will personally monitor his “high flier” status in the media and communications industry. He is a team player, an excellent analytical researcher, and would make a great asset to any organization lucky enough to become acquainted with him.”"]']### Assistant: The agent's job is to consult with potential clients and advise them on the services that would benefit their business, and today the agent is reaching out to the user to discuss how Spectrum Enterprise can help increase sales and create a culture of consultative selling.
### Human: Agent: ['Nasim Swope', '• Visual thinker, problem solver, always a student at heart. • Well rounded in conception, execution, presentation and seeing projects to completion. • Expert knowledge of photoshop, Illustrator and InDesign on both MAC and PC platforms. • Advanced knowledge of different print processes and techniques.', 'Senior Art Director - Digital at The Integer Group', 'The Integer Group', '[{"company":"The Integer Group","company_id":"the-integer-group","industry":"Advertising Services","location":"","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Apr 2021","subtitle":"The Integer Group","title":"Senior Art Director - Digital"}],"url":"https://www.linkedin.com/company/the-integer-group"},{"company":"Customized Communications, Inc.","company_id":"customized-communications-inc-","location":null,"positions":[{"description":"• Lead the visual conception and creation of all new products, including multipage publications, eBooks, brochures, posters and PowerPoint presentations.• Partner with medical writers, copy editors, translators, app and video developers to translate medical texts into unique educational experiences that drive customer acquisition, retention, value and revenue.• Effectively present creative concepts to internal and external teams and communicate functionality and goals.• Elevate the design aesthetic of the company’s products while ensuring brand integrity.• Team up with the marketing manager to design visually compelling marketing deliverables, including direct mail, sample packaging, emails, banners, and social media.• Create print-ready files, proof-read and perform press checks regularly.Hire, train and mentor new designers.","duration":"Oct 2017 Mar 2021 3 years 6 months","duration_short":"3 years 6 months","end_date":"Mar 2021","start_date":"Oct 2017","subtitle":"Customized Communications, Inc.","title":"Senior Graphic Designer/Art Director"},{"description":"• Design unique covers and promotional concepts for numerous clients, promoting each client’s brand position and identity, while enhancing the consumer experience.• Create compelling mockups and support the sales team with pitch decks.• Create a wide range of marketing collateral such as direct mail, brochures, packaging, labels, postcards, social media, and email marketing.","duration":"May 2016 Oct 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2017","start_date":"May 2016","subtitle":"Customized Communications, Inc.","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/customized-communications-inc-"},{"company":"Pier 1 Imports","company_id":"pier-1-imports","location":"Dallas/Fort Worth Area","positions":[{"description":"• Design a variety of marketing materials including in-store and window signage, direct mail, postcards, banners, brochures and logos.• Work closely with the senior art director, marketing, and visual merchandising teams. • Research for the latest design trends and translate trends into marketing material that fit the brand. • Design a variety of marketing materials including in-store and window signage, direct mail, postcards, banners, brochures and logos.• Work closely with the senior art director, marketing, and visual merchandising teams. • Research for the latest design trends and translate trends into marketing material that fit the brand.","duration":"Feb 2016 Mar 2016 2 months","duration_short":"2 months","end_date":"Mar 2016","start_date":"Feb 2016","subtitle":"Pier 1 Imports","title":"Graphic Designer (Contract)"}],"url":"https://www.linkedin.com/company/pier-1-imports"},{"company":"J.Jarie Gallery","company_id":null,"location":"Irving, TX","positions":[{"description":"• Develop original designs for high-end greeting cards, stationeries, paper gifts and wall art from initial concept to final product completion.• Refine and prepare artwork for production.• Create mockups for products and packaging.• Art direct photo shoots and retouch shots as needed. • Develop original designs for high-end greeting cards, stationeries, paper gifts and wall art from initial concept to final product completion.• Refine and prepare artwork for production.• Create mockups for products and packaging.• Art direct photo shoots and retouch shots as needed.","duration":"Dec 2014 Jan 2016 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2016","start_date":"Dec 2014","subtitle":"J.Jarie Gallery","title":"Graphic Designer"}],"url":""},{"company":"Self -Employed","company_id":"self--employed_4","location":"","positions":[{"description":"Clients included Pier 1 Imports, Yum! International, Standex Cooking Solutions, Human Investments, United Neuroscience, Funnel Science, MFF (German Human Rights Organization), ICAVI (International Coalition against Violence in Iran) Clients included Pier 1 Imports, Yum! International, Standex Cooking Solutions, Human Investments, United Neuroscience, Funnel Science, MFF (German Human Rights Organization), ICAVI (International Coalition against Violence in Iran)","duration":"Jun 2013 Dec 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2014","start_date":"Jun 2013","subtitle":"Self -Employed","title":"Freelance Graphic Designer"}],"url":"https://www.linkedin.com/company/self--employed_4"},{"company":"MiAna GmbH & Co","company_id":null,"location":"Berlin Area, Germany","positions":[{"description":"• Assist the art director with trend research, seasonal mood boards, promotional video clips, color stories for upcoming seasons and photo retouching.• Design various woven linings for leather handbags. • Assist the art director with trend research, seasonal mood boards, promotional video clips, color stories for upcoming seasons and photo retouching.• Design various woven linings for leather handbags.","duration":"Sep 2009 Nov 2009 3 months","duration_short":"3 months","end_date":"Nov 2009","start_date":"Sep 2009","subtitle":"MiAna GmbH & Co","title":"Design Intern"}],"url":""}]', '["Elodie Imbert “I worked with Nasim for over a year. She is the lead designer of the main line of products, entrusted with the company’s best sellers. We collaborated on a number of projects and I can say that her strategic, contextual and analytical skills give her an advantage during the ideation and development processes. As a result, she consistently produces solutions that are effective, on target, and beautiful. At the onset of a project, I witnessed Nasim clearly and confidently explain her vision to stakeholders. She is a natural leader and also knows how to listen to feedback and innovate despite constraints. She is also a firm believer that knowledge should be shared, and I personally benefitted from this. She made me grow as a designer and her help was invaluable to my work. As a co-worker, she is a great person to be around with; fun, generous, well-read and cultivated. Any company looking to grow their potential would be fortunate to have Nasim as their creative leader.”","LinkedIn User “Nasim’s brain never stops—always thinking, always doing, always looking ahead and beyond. She’s an outstanding designer and a gifted analytical, strategic, and conceptual thinker. Nasim gave CCI books a much-needed modern revamp. Not only did the new designs offered a crisp and sophisticated look, but she gave the books real functionality to the end-user. She created her own icons and illustrations and organized the layouts in a way that was easy to follow and made them a compelling read. It frightened me how many books and pamphlets she designed from scratch in the speed of light; she should really wear a cape. On a personal level, she really cared about the professional progress of the team and had our best interests at heart, so she always had suggestions and words of advice to help us grow. Nasim was a joy to work with. I would do it all over again.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead strategic brand and executive communications initiatives, and today the user is reaching out to the agent because they need assistance in developing a comprehensive marketing communications strategy for a new product launch.
### Human: Agent: ['Christina Roberson', 'Willing to relocate, I am a well rounded and highly qualified professional that brings a wealth of experience and knowledge. My career has spanned over a multitude of industries including Medical, Automotive,Renewable Energy, Engineering and Software Technology where I have gained great exposure to Recruiting, Hiring, and training as well as hands on experience working on AP, AR, analyzing and producing budget forecasting and financial projections and supported engineering teams, IT, and C-level executives. As an added token, I am fluent in all the latest and in demand technology, including Kronos, Quickbooks, Paylocity, CRM’s and the list goes on. My greatest accomplishments involve managing multiple projects, providing exceptional employee support, and streamlining office operations for enhanced productivity. While also skilled in driving change and implementing programs and policies to drive organization profitability and employee engagement, I am committed to strengthening interdepartmental collaboration and promoting high company standards.', 'Human Resources Coordinator | Texas Notary', 'Wood', '[{"company":"Wood","company_id":"woodplc","industry":"Oil & Energy","location":null,"positions":[{"description":"Everything People Generalist Support","duration":"Aug 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Wood","title":"People and Organization Coordinator"},{"description":"","duration":"Aug 2021 Aug 2021 1 month","duration_short":"1 month","end_date":"Aug 2021","start_date":"Aug 2021","subtitle":"Wood","title":"P and O Coordinator (Human Resources Coordinator)"}],"url":"https://www.linkedin.com/company/woodplc"},{"company":"Family Tree In-Home Care","company_id":"family-tree-in-home-senior-care","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Family Tree In-Home Care","title":"Human Resources Coordinator"}],"url":"https://www.linkedin.com/company/family-tree-in-home-senior-care"},{"company":"Texas Children\'s Hospital","company_id":"texas-children%27s-hospital","location":"Bellaire, Texas, United States","positions":[{"description":"Proven track record of providing extensive executive-level support for Marketing and Member Services’leadership team. Engage in high-level administrative initiatives and support hiring, communicate withMarketing department, perform scheduling, and maintain department policies and procedures.Key AccomplishmentsRecruiting Support: Successfully coordinated hiring for 30 candidates; review resumes,schedule interviews, and assemble interview packets for seamless interview process.HR Support: Effectively track team members’ time off allowance and leave of absence; updateand maintain critical resources and manage top-down organization chart documentation.","duration":"Sep 2019 Mar 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2021","start_date":"Sep 2019","subtitle":"Texas Children\'s Hospital","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/texas-children%27s-hospital"},{"company":"EDP Renewables","company_id":"edp-renov-veis","location":"Houston, Texas Area","positions":[{"description":"Proactively led process improvement initiatives and restructured document control processes, creating a centralized locationfor contracts, project status, and financial results. Reported directly to Executive Vice President and partnered with 45-person team of engineers, construction, accounting, and procurement to develop and execute project plans.Key Accomplishments\uf0de Exposed hidden line items in $1M project to gain budget control. Scrutinized master report,measured OT, and monitored building material costs to ensure compliance with budget allotment.","duration":"Oct 2018 Jan 2019 4 months","duration_short":"4 months","end_date":"Jan 2019","start_date":"Oct 2018","subtitle":"EDP Renewables","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/edp-renov-veis"},{"company":"Group 1 Automotive","company_id":"group1automotive","location":"Houston, Texas Area","positions":[{"description":"Assisted in the process of payroll for service advisors, service technicians, and process of purchase orders and invoices. Executed bi-weekly and monthly A/R account reconciliations. Monitored special tire warranty programs through Sonsio tire claim system, recalls, and paid/refused payments on submitted claims. Examined warranty repair orders to ensure proper completion and establish applicable labor codes, failure codes, and various administrative data required for orders. Forged key business relationships with designated manufacture warranty representatives boosting loyalty and repeat business clients.Directed three large Toyota, Mercedes Benz and BMW dealerships seamlessly.","duration":"Jun 2017 May 2018 1 year","duration_short":"1 year","end_date":"May 2018","start_date":"Jun 2017","subtitle":"Group 1 Automotive","title":"Service Administrator"}],"url":"https://www.linkedin.com/company/group1automotive"},{"company":"Graitec Ltd","company_id":"adris-ltd-part-of-graitec-group-","location":"Houston, Texas Area","positions":[{"description":"Spearheaded full implementation of HR department’s essential functions – hiring, onboarding, andemployee relations. Managed recruitment process; drafted and posted job requisitions, reviewedresumes, scheduled interviews, administered candidate assessments, and extended offers.Key Accomplishments\uf0de Onboarded IT Specialists – created hiring packets and secured W-4s, I-9s, direct deposit,and insurance information; organized and maintained highly-sensitive confidential records.\uf0de Eliminated need for outsourcing HR onboarding initiatives by independently standing up HR department.\uf0de Coordinated training for employees; created training schedule and conducted 3-day workshop for candidate testing.","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"Graitec Ltd","title":"Office Manager"}],"url":"https://www.linkedin.com/company/adris-ltd-part-of-graitec-group-"},{"company":"Jones|Carter","company_id":"jonescarter","location":null,"positions":[{"description":"Stepped into the role and led nine office locations throughout Texas. Coordinated hiring, managed payroll andsupervised administrative functions. Collaborated with recruiting to communicate department needs and setexpectations for ideal candidates. Managed expense reporting, oversaw vendors’ project files, and billing.Key Accomplishments\uf0de Instrumental in providing staffing support for facilities and operations teams – reprographics and document control.\uf0de Collaborated with C-level Executives, managed expense reports, and conducted financialprojections for budget forecasting.\uf0de Trained, hired, and supervised Office Assistants to ensure uniformity across locations.","duration":"May 2014 Jan 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2016","start_date":"May 2014","subtitle":"Jones|Carter","title":"Operations Administrator"},{"description":"Responsible for maintaining office calendar, booking of travel and conferences for all Survey Technicians.Create and revise Proposals, Metes and Bounds and other correspondence’s needed by Department leadership.Assist engineers with completion of projects and submission of projects by making corrections to designs in AutoCad as well as sending out project designs and calculations upon completion.Responsible for ordering and maintaining office supplies for the department.Bi-weekly timesheet preparation, updating and submission for Survey Field Crews.","duration":"May 2014 Dec 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2015","start_date":"May 2014","subtitle":"Jones|Carter","title":"Administrative Assistant- Survey Department"}],"url":"https://www.linkedin.com/company/jonescarter"},{"company":"Canon Business Process Services, Inc.","company_id":"canon-business-process-services-inc","location":"Houston, Texas Area","positions":[{"description":"Receive requests from Exxon Mobil employees via email or online portal to retrieve upstream files from warehouse storage for legal, finance or Human Resources documents.Schedule delivery of requested files to clients via email scan attachment or via Iron Mountain, UPS or Pioneer messenger.Constantly striving to meet deadlines for Special Project jobs.Transform HR document hard copy documents into electronic files via prepping and scanning.Ensure returned files are properly logged and placed back in their proper location.Prepare files to be sent for storage. When needed, arranged for files to be retrieved from storage.Maintain cataloging process, procedures as well as rules and regulations.Evaluate current cataloging system for completeness, efficiency and usefulness by taking inventories and reviewing retrieval needs.Build Tools and processes for compliance with all Exxon Mobil document management procedures.Create files through data entry into file tracking software using AccuTrac, FileNe, SAP 500, and Trails.Apply labels to folders, inter-filing (by alphabetical order and sort by number).Maintain all safety measurements issued by Exxon Mobil and Complying with all Exxon Mobil policies and procedures.","duration":"Nov 2013 May 2014 7 months","duration_short":"7 months","end_date":"May 2014","start_date":"Nov 2013","subtitle":"Canon Business Process Services, Inc.","title":"Records Manager"}],"url":"https://www.linkedin.com/company/canon-business-process-services-inc"}]', '["Monique Jordan, Prosci®CMP “Christina worked for me as an administrative assistant to the survey team. Her skill set and friendly attitude were a value to the team. She is hard working and a fast learner. It is a pleasure to give her this recommendation.”","LinkedIn User “Christina is a pleasure to work with bringing her attention and expertise to every task she is assigned. Her communication, hard work and loyalty goes unmatched. I can highly recommend her for any administrative position that will keep her busy and challenged. Christina will be a great asset to any company that needs her ambitious and favorable personality. ”"]'] User: ['Roger Zorzan', 'Experienced Project Management Consultant with a demonstrated history of working in the IT Industry. Skilled in Business Process Design, IT Strategy, Project Management Body of Knowledge. Strong program and project management skills. Contact: rotsch26@hotmail.com', 'Strategic Systems Project Coordinator at HP', 'HP', '[{"company":"HP","company_id":"hp","industry":"Information Technology and Services","location":"United States","positions":[{"description":"","duration":"May 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"May 2021","subtitle":"HP","title":"Strategic Systems Projects Coordinator"}],"url":"https://www.linkedin.com/company/hp"},{"company":"Marathon Oil Corporation","company_id":"marathon-oil-corporation","location":"Houston, Texas Area","positions":[{"description":"PMO ManagementContinuous Improvement Process ManagementMicrosoft Project Server ManagementC-Level IT Portfolio Management PMO ManagementContinuous Improvement Process ManagementMicrosoft Project Server ManagementC-Level IT Portfolio Management","duration":"Feb 2016 Apr 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Apr 2020","start_date":"Feb 2016","subtitle":"Marathon Oil Corporation","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/marathon-oil-corporation"},{"company":"Direct Energy","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Ancillary Application Implementations.- Legal spend and matter management (Serengeti)- CLM- ECM- SAP- PPM Ancillary Application Implementations.- Legal spend and matter management (Serengeti)- CLM- ECM- SAP- PPM","duration":"Apr 2013 Feb 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2016","start_date":"Apr 2013","subtitle":"Direct Energy","title":"IS Project Manager - Corporate Systems"}],"url":""},{"company":"Primesys","company_id":"primesys_2","location":"","positions":[{"description":"","duration":"Feb 2010 Aug 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2012","start_date":"Feb 2010","subtitle":"Primesys","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/primesys_2"},{"company":"Calpine","company_id":"calpine","location":"","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Calpine","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/calpine"},{"company":"Datacert","company_id":"wolters-kluwer-elm-solutions","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Datacert","title":"Strategic Project Manager"}],"url":"https://www.linkedin.com/company/wolters-kluwer-elm-solutions"},{"company":"CSC","company_id":"csc","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"CSC","title":"Project Manager"}],"url":"https://www.linkedin.com/company/csc"},{"company":"UHY LDMB Advisors Inc. Chartered Accountants","company_id":"uhy-ldmb-advisors-inc.-chartered-accountants","location":"","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"UHY LDMB Advisors Inc. Chartered Accountants","title":"Project Manager"}],"url":"https://www.linkedin.com/company/uhy-ldmb-advisors-inc.-chartered-accountants"},{"company":"Swisscom IT Services","company_id":"swisscom","location":"Berne, Switzerland","positions":[{"description":"","duration":"Jun 1993 2001 8 years","duration_short":"8 years","end_date":"2001","start_date":"Jun 1993","subtitle":"Swisscom IT Services","title":"PM"}],"url":"https://www.linkedin.com/company/swisscom"}]', '["Douglas Schultz, CIP “Roger is very thorough and professional in the way he approached the Project Management office at Marathon. He ensured the necessary details were provided in the documents for Senior IT Management prior to being presented at the weekly review meetings. He made sure the project managers updated details on their projects so that everyone was up-to-date with deliverables, cost, and timelines. He kept the weekly meeting agenda on track to ensure we were thorough in the discussions but honored the participant\'s time. He brought rigor to the Project Management Office to ensure all parties had clear accountability and understanding of the process.”","Lisa Tran “Roger Zorzan was a pleasure to work with at DataCert. He\'s easy to get along with, and helped where he could to make my job easier. He had a good rapport with all his internal, and external clients. When talking and meeting with Roger on different projects, he had a great eye for detail, was very organized, and extremely detail oriented! Not only did he meet his deadlines, he kept the project on track, and able to beat his deadlines. Roger has the personality, and good work ethics, that would allow him to fit in well at any company!”"]']### Assistant: The agent's job is to coordinate strategic systems projects, and today the user is reaching out to the agent because they need assistance with IT project management for their current project at HP.
### Human: Agent: ['Corrine Robey, ECRE', "I would describe myself as a Persistent Talent Acquisition professional who is dedicated to finding talent that matches the needs of each individual client. I have the ability at spotting talent in any situation, networking with industry professionals and determining whether or not a prospect has a chance at long-term success. When I'm not finding the perfect candidate for our clients, you can find me at the beach, practicing yoga, or at a dog park with my dog, Bishop.", 'Elite Certified Recruitment Expert', 'Hire Up Recruiting', '[{"company":"Hire Up Recruiting","company_id":"hurecruiting","location":"Remote","positions":[{"description":"Founded by a certified teacher, Hire Up Recruiting is a dedicated recruiting agency that specializes in the identification and recruitment of ECE professionals for schools that service children 6 weeks to 6 years old. Our team consists of certified teachers who are experts in qualifying ECE teachers and staff. We recruit for schools nationwide and are ready to support you and your hiring needs. Contact us at info@hurecruiting.com for more information. Founded by a certified teacher, Hire Up Recruiting is a dedicated recruiting agency that specializes in the identification and recruitment of ECE professionals for schools that service children 6 weeks to 6 years old. Our team consists of certified teachers who are experts in qualifying ECE teachers and staff. We recruit for schools nationwide and are ready to support you and your hiring needs. Contact us at info@hurecruiting.com for more information.","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Hire Up Recruiting","title":"Talent Acquisition Coordinator"}],"url":"https://www.linkedin.com/company/hurecruiting"},{"company":"Stone Alliance Group","company_id":"stone-alliance-group","location":"Remote","positions":[{"description":"\uf076 Supporting Talent Acquisition Team with sourcing and recruiting efforts nationwide.\uf076 Develop creative and innovative sourcing strategies to attract qualified professionals.\uf076 Training recruitment team on sourcing best practices.\uf076 Actively sourcing and building leads for recruiting teams.\uf076 Researching the web for directories and contact lists\uf076 Manage the various stages of all candidates in the clients Applicant Tracking System.\uf076 Contributing to the development and delivery of sourcing support and solutions for the team","duration":"Nov 2016 Dec 2021 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2021","start_date":"Nov 2016","subtitle":"Stone Alliance Group","title":"Talent Sourcer/Recruiter"}],"url":"https://www.linkedin.com/company/stone-alliance-group"},{"company":"Tidelands Health","company_id":"tidelandshealth","location":"Murrells Inlet, SC","positions":[{"description":"","duration":"Sep 2018 Sep 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2019","start_date":"Sep 2018","subtitle":"Tidelands Health","title":"Claims Denial Account Manager"}],"url":"https://www.linkedin.com/company/tidelandshealth"},{"company":"PMG","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2012 Aug 2018 6 years 7 months","duration_short":"6 years 7 months","end_date":"Aug 2018","start_date":"Feb 2012","subtitle":"PMG","title":"Revenue Posting Representative"}],"url":""}]', '["Hannah Dillon “I can’t recommend Corrine enough! She has a deep understanding of Talent Acquisition and has mentored me into the profession. I credit her for connecting me with my employer, Cone Health! I am deeply grateful for her skills as a recruiter, sourcer, and networker. I highly recommend Corrine for anyone who is looking for a job, resume assistance, or mentorship and look forward to a continued partnership!”","Renee DeCormier “I have the pleasure of working with Corrine at the Stone Alliance Group. She is a highly motivated sourcer. She has this natural intuition to dive into sourcing and turnover all rocks. She knows when to ask questions and provides detailed feedback. She offers clients a strong pipeline of candidates. I have enjoyed working with Corrine and her sense for humor always keeps me laughing. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to recruit talent for a dedicated recruiting agency. Today, the agent is reaching out to the user because they need to discuss potential opportunities in event planning and client management.
### Human: Agent: ['Frank Malta', 'Hey my name is Frank Malta! Born and raised in Pompano Beach! I specialize in Health Insurance for Individuals, Families, Self-Employed, & Small Business Owners. I look forward to the opportunity to serve you with flexible and reliable insurance products that are tailor-made to fit your needs and budget. You’ll find that my commitment to client satisfaction is second-to-none. Why? Because the most important person in my business is YOU, my valued customer. Contact me today, and let’s start building a tailor-made plan of coverage for you and your family.', 'Health Insurance Agent at USHEALTH Advisors', 'USHEALTH Advisors', '[{"company":"USHEALTH Advisors","company_id":"ushealth-advisors","industry":"Insurance","location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"USHEALTH Advisors","title":"Health Insurance Agent"}],"url":"https://www.linkedin.com/company/ushealth-advisors"},{"company":"Wyndham Destinations","company_id":"wyndham-destinations","location":"Pompano Beach, Florida, United States","positions":[{"description":"","duration":"Sep 2016 Sep 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2020","start_date":"Sep 2016","subtitle":"Wyndham Destinations","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/wyndham-destinations"},{"company":"Jimmy John\'s","company_id":"jimmy-john%27s","location":"Fort Lauderdale, Florida, United States","positions":[{"description":"","duration":"Jun 2009 Oct 2016 7 years 5 months","duration_short":"7 years 5 months","end_date":"Oct 2016","start_date":"Jun 2009","subtitle":"Jimmy John\'s","title":"General Manager"}],"url":"https://www.linkedin.com/company/jimmy-john%27s"}]', '["Allison Lee “Frank is extremely knowledgeable and personable. Health insurance is not a fun topic, but he walked me through all of my options. He explained each coverage option, the differences of each option, and how it would benefit me. He tailored my policy to fit my needs as well as my budget. I highly recommend you reach out to Frank if you need an affordable plan that provides great coverage. ”","Peter Caiazzo 💧 “Working for myself has been great, but finding affordable insurance was not. A close friend recommended I reach out to Frank because of his experience getting insurance and I am glad I did. He was very attentive and knowledgeable about the different options that best suited my needs. He answered his phone or called me back almost immediately when I had any questions. It\'s hard to find someone you can trust in the insurance industry, but Frank is one of the rare ones. A+ ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide health insurance solutions and today, the agent is reaching out to the user because they need to discuss and tailor a health insurance plan that fits the user's needs and budget.
### Human: Agent: ['Priyanka Gopinath', 'Effective, hands-on leader with outstanding success nurturing high performant teams to solve complex problems and build distributed systems at scale with over 12 years of software industry experience. Relentless problem solver applying analytical, design and technical skills.', 'Senior Software Engineering Manager at Smartsheet', 'Smartsheet', '[{"company":"Smartsheet","company_id":"smartsheet-com","industry":"Software Development","location":"","positions":[{"description":"","duration":"May 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"May 2020","subtitle":"Smartsheet","title":"Senior Software Engineering Manager"}],"url":"https://www.linkedin.com/company/smartsheet-com"}]', '["Kiran Puvvada “I had great time working with Priyanka on Expedia group level products. She was exceptional in managing and bringing her team to work together. She has depths in product, technology, team management and also has a passion for making things work with a focus on what’s best for the product. She brought lot of thoughtfulness to the success of cross functional teams, and her ideas were always strongly biased toward qualitative deliveries. I highly recommend her.”","Sharim Chua “Priyanka brings so much energy to any team that she joins. While we only had less than a year to work together, I was consistently impressed with how quickly she would evaluate areas for improvement and roll up her sleeves to make things better. She has an infectious enthusiasm for understanding problems deeply and connecting the work her team does back to customer value. I’ve had the good fortune to be able to rely on Priyanka to support her direct reports through very difficult challenges and have the utmost trust in her ability to lead and nurture a group to grow and perform at their best. I would be ecstatic to work with Priyanka again in any capacity - she has a sharp technical mind that is coupled with an empathetic heart and would be a force multiplier in any organization she’s a part of.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to manage teams and solve complex problems in the software industry, and today, the agent is reaching out to the user because they need assistance with search engine optimization and online marketing strategies for their company.
### Human: Agent: ['Brett Reed', 'Expert operational and development DBA. Automation is my middle name. In the cloud, internally take your pick. Designing/configuring/implementing infrastructure. AWS,JSON,SHELL,LAMBDA,SQL,PYTHON,POWERSHELL', 'Sales Automation Saas for the Insurance Industry', 'Complete Agency Solutions', '[{"company":"Complete Agency Solutions","company_id":"complete-agency-solutions","industry":"Computer Software","location":"Fort Worth, Texas, United States","positions":[{"description":"Enterprise task driven Agency Management System, Customer Relationship Management, Sales Automation software company Enterprise task driven Agency Management System, Customer Relationship Management, Sales Automation software company","duration":"Oct 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Complete Agency Solutions","title":"President"}],"url":"https://www.linkedin.com/company/complete-agency-solutions"},{"company":"Devprod database automation Inc.","company_id":null,"location":"Southlake, Texas","positions":[{"description":"","duration":"Apr 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Apr 2019","subtitle":"Devprod database automation Inc.","title":"Ceo"}],"url":""},{"company":"Lanvera","company_id":null,"location":"Coppell, Tx","positions":[{"description":"","duration":"2018 Oct 2021 3 years","duration_short":"3 years","end_date":"Oct 2021","start_date":"2018","subtitle":"Lanvera","title":"DevOps"}],"url":""},{"company":"Mercer","company_id":"mercer","location":"","positions":[{"description":"","duration":"May 2008 Mar 2018 9 years 11 months","duration_short":"9 years 11 months","end_date":"Mar 2018","start_date":"May 2008","subtitle":"Mercer","title":"SR DBA"}],"url":"https://www.linkedin.com/company/mercer"}]', '["Robert Britten “Brett is a highly accomplished and dedicated professional. He brings an internal commitment to excellence in every aspect of the work he does and it shows. His easy going attitude and strong people skills are a breath of fresh air in the high intensity world of IT. Understanding the critical dependence organizations place on data, selecting a trusted DBA is vital. Brett is worthy of that trust.”","Jonathan Merrill “I am pleased to recommend Brett Reed. Brett took on a monumental task of correcting the solution for and optimizing all our SQL environments. There is far too many items to list here, but of all the DBA\'s both past and present, Brett actually came through on architecture, design, AND execution. Brett\'s knowledge of SQL amazingly wide and technically deep. I trust him. Brett also understands the technology layers and how it affects SQL, which manifests with sometimes tough questions engineers and admins have to answer. He approaches SQL methodically, using data. In summary, Brett is a seeker of knowledge, a desire to serve, and exudes the highest ethical standard.”","William Carroll “Brett is an extremely quick study who can design , problem solve and execute complex implementations on multiple database technologies. ”"]'] User: ['Mark Terzich', 'Specialties: Proficient in Microsoft Word, PowerPoint, Excel & Outlook. Skilled with droid or other cellular device. Wide-ranging knowledge with fax machine, copy machine or any standard piece of office equipment. Expert with salesforce.com website for daily sales call log information as well as keeping notes from customer sales calls. Competent in Microsoft CRM as marketing tool to organize leads. Organize and maintain all hard and electronic files. Versed in Lotus Notes.', 'Customer Service Representative at USAA Casualty Insurance Company', 'USAA Casualty Insurance Company', '[{"company":"USAA Casualty Insurance Company","company_id":"usaa-casualty-insurance-company","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"USAA Casualty Insurance Company","title":"Customer Service Representative"},{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"USAA Casualty Insurance Company","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/usaa-casualty-insurance-company"},{"company":"Impact Polyurethane","company_id":null,"location":"Peoria, Arizona","positions":[{"description":"Call on customers and potential customers to recommend products that Impact represents. Give technical support to customers that need it and offer suggestions for ways to complete coating projects. Put together sales estimates for clients and provide data sheets and SDS’s when needed. Generate new business from cold calls and onsite visits. Travel to client’s project locations to offer assistance pertaining to use of coating materials to obtain their intended goals.","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Impact Polyurethane","title":"Chemical Sales Consultant"}],"url":""},{"company":"Salus Medical","company_id":"salus-medical","location":"Phoenix, Arizona Area","positions":[{"description":"Manage accounts including Dr’s offices, Pharmacies, Dental offices, Chiropractors and hospitals. I started with zero accounts and ended with over 100 accounts. In addition to managing all of my accounts, I have to meet my daily goal of 80-135 calls. To meet my bonus, I have to exceed 10% growth in sales per month. I hit that every pay period. Use fax machine, Microsoft Office and multiple CRM programs daily. Communicate with Dr’s offices and their staff daily.","duration":"Sep 2018 Dec 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2019","start_date":"Sep 2018","subtitle":"Salus Medical","title":"Pharmaceutical Sales Representative"}],"url":"https://www.linkedin.com/company/salus-medical"},{"company":"Mega Furniture","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"Responsible for assisting customers in the sale of store merchandise and providing a positive customer experience. Provide excellent communication, organization and interpersonal skills to customers. Work the sales transaction from start to finish including but not limited to invoices, computer data entry, financial qualifications, payment plans and protection plan information. Been the top sales associate every month since August 2017.","duration":"Jul 2017 Aug 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2018","start_date":"Jul 2017","subtitle":"Mega Furniture","title":"Interior Design Sales Associate"}],"url":""},{"company":"Rhino Linings","company_id":"rhino-linings","location":"Phoenix, Arizona Area","positions":[{"description":"Traveled by air and car throughout entire territory on weekly basis. Work out of home based office selling and prospecting for applicators to apply our array of materials. Some examples of these are spray-applied elastomers, wall and roofing spray foams, epoxies, bedliners, spray equipment, etc. Provide technical and training support for customers requiring assistance. Follow up with leads inquiring about our products and make cold calls to potential customers. Maintain communications between leads and accounts on daily basis. Established strong sales numbers with over a million dollars in yearly sales. Participate in conference calls, trade shows and company trainings.","duration":"Dec 2013 Jan 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jan 2016","start_date":"Dec 2013","subtitle":"Rhino Linings","title":"Western Regional Sales Manager"}],"url":"https://www.linkedin.com/company/rhino-linings"},{"company":"FineCraft Custom Woodworks, LLC","company_id":null,"location":"Glendale, AZ","positions":[{"description":"Responsible for contacting General Contractors, Home Builders, Designers, Architects and Design/Build Companies to promote our services. We offer modular, semi-custom and full custom cabinetry and architectural millwork. Also in charge of measuring, drawing and quoting projects. Lead all sales and marketing efforts including but not limited to cold calling, collaborating with other professionals in the building product industry, following up on leads, answering incoming phone calls, generating business and meeting company sales goals.","duration":"Apr 2013 Aug 2013 5 months","duration_short":"5 months","end_date":"Aug 2013","start_date":"Apr 2013","subtitle":"FineCraft Custom Woodworks, LLC","title":"Sales Manager"}],"url":""},{"company":"Guardian Fiberglass/Guardian Building Products","company_id":"guardian-building-products","location":"","positions":[{"description":"In charge of cross-training all Territory Managers across the USA and Canada. Trained all fiberglass TM’s in residential, commercial and MBI with an extensive understanding of the SPF industry. Trained customers involved with start-ups to ensure they had all of the knowledge and tools required to succeed with spray foam. Also managed current customers in the Western US Region and Canada in addition to seeking new potential customers. Responsible for meeting sales goals and tracking the process with a concrete business plan for achieving those goals. Used smart phone, laptop, Lotus Notes and CRM to help track and organize all customer calls and visits. Help the Guardfoam Division move from 10 million in sales in 2011 on track to achieve 15 million in 2012. Traveled extensively by car and by air to destinations throughout the entire Western Region of the USA. Thorough understanding and selling of the plural-component industry involved with SPF applications.","duration":"May 2011 Oct 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2012","start_date":"May 2011","subtitle":"Guardian Fiberglass/Guardian Building Products","title":"Territory Sales Manager/Guardfoam Specialist"}],"url":"https://www.linkedin.com/company/guardian-building-products"},{"company":"Krogers Grocers - Fry\'s","company_id":null,"location":"","positions":[{"description":"Responsible for ordering all grocery items and managing all departments associated with the Grocery division. Will also be monitoring the general merchandise sections and engaging daily with the general public.","duration":"May 2010 Apr 2011 1 year","duration_short":"1 year","end_date":"Apr 2011","start_date":"May 2010","subtitle":"Krogers Grocers - Fry\'s","title":"Grocery Manager"}],"url":""},{"company":"SWD Urethane Company","company_id":null,"location":"","positions":[{"description":"Responsible for selling chemicals & providing technical support for any pour/spray foam/elastomer/polyurea customers in AZ, Southern CA, South Nevada, Southern UT & parts of Mexico that borders AZ & CA. The Territory that I managed grew from 1 million to over 3 million in chemical sales during my first 3 years at SWD. Established new and existing customer relationships. Broke SWD’s monthly sales record in my 5th month selling chemicals at $455,000 for a one-month period. Was responsible for selling 3 major plural equipment manufacturing lines. Also responsible for helping out with customer problems relating to their machines. Involved with lab tests relating to spray/pour foam formulas. Conveyed onsite training to SWD’s Polymer Chemists to help procure results for future formulas. Assisted with SWD’s Marketing Directors in creating and generating new and innovative marketing strategies to increase sales. Worked with National Sales Director to develop our selling strategies and materials that we used to help aid in our sales approach with our customers.","duration":"Apr 2003 Dec 2008 5 years 9 months","duration_short":"5 years 9 months","end_date":"Dec 2008","start_date":"Apr 2003","subtitle":"SWD Urethane Company","title":"Territory Sales Representative - Southwest Region"}],"url":""},{"company":"Arizona Brands","company_id":null,"location":"","positions":[{"description":"OWNED AND OPERATED TERRITORYResponsible for purchasing, delivering, reordering, stocking product(s) and accounting of all daily sales. Built displays and tie-ins with our products. Established and maintained a positive public relationship with our customers. Successful, continued growth in my territory allowed me to sell my route at a considerable profit.","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Arizona Brands","title":"Independent Distributor"}],"url":""},{"company":"Equinox, Inc","company_id":null,"location":"","positions":[{"description":"Responsible for establishing and maintaining customers as well as increasing my \\"team\\" of salesman. Implemented training course for new recruits - speeding profitability. Organized, financed and managed an office for selling and training.","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Equinox, Inc","title":"Director"}],"url":""},{"company":"Poore Brothers Distributing","company_id":null,"location":"","positions":[{"description":"OWNED AND OPERATED TERRITORYResponsible for purchasing, delivering, reordering, stocking product(s) and accounting of all daily sales. Established and maintained a positive public relationship with my customers. Successful and continued growth of my business allowed me to sell my route at a substantial profit. Was hand-picked by Jay and Don Poore to become one of the original 12 Distributors they used to","duration":"1989 1997 8 years","duration_short":"8 years","end_date":"1997","start_date":"1989","subtitle":"Poore Brothers Distributing","title":"Independent Distributor"}],"url":""},{"company":"Multi Foods","company_id":null,"location":"","positions":[{"description":"OWNED AND OPERATED TERRITORY Was \\"Specialty Distributor of the Year\\" for 1988. Independent distributor of dry specialty food groups, coffee lines and snack items. Ordered product, built displays, maintained daily invoices and totals for each work day. Built positive relationships with my customers.","duration":"1987 1989 2 years","duration_short":"2 years","end_date":"1989","start_date":"1987","subtitle":"Multi Foods","title":"Independent Distributor"}],"url":""},{"company":"Alpha Beta/ABCO","company_id":null,"location":"","positions":[{"description":"Responsible for ordering all grocery items while managing dairy, frozen and deli departments. Oversaw the General Merchandise department, Produce and Meat Departments. Engaged daily with the general public providing customer service whenever necessary. Wrote work schedules for hundreds of employees weekly. Responsible to train new employees in specific areas of engagement.","duration":"1978 1987 9 years","duration_short":"9 years","end_date":"1987","start_date":"1978","subtitle":"Alpha Beta/ABCO","title":"Store Manager"}],"url":""}]', '["“Mark is very detailed oriented with strong customer service skills.”","“I\'ve known Mark for more than 20 years. He\'s one of THE best salespeople I know, with strong emphasis on providing outstanding customer service. Mark\'s people skills allow him to negotiate, coach, and build teams, through a positive attitude and tremendous mutual respect for everyone around him. Another of Mark\'s strength\'s is his ability to multi-task and he has a \\"power-supply-of-energy\\". Mark works tirelessly to ensure he communicates his ideas well. He is an achiever; backed by strategic thinking and planning, with the best outcomes for everyone involved. This allows Mark to maximize sales, and engage his customers in \\"win-win\\" situations and strong business relationships. Mark\'s integrity and deliberative willingness to always see the best in people earn him trust and respect, of not just his customers, but everyone around him. I would highly recommend Mark for any position on my team!”"]']### Assistant: The agent's job is to automate sales processes for the insurance industry, and today, the agent is reaching out to the user to offer a sales automation Saas solution for their customer service representative role at USAA Casualty Insurance Company.
### Human: Agent: ['Daniel Popovic, MS, MS', 'Seasoned technology leader and project manager responsible for on site, remote and international management of technology teams and enterprise IT initiatives. Experience in technical operations of hardware, software and support teams. History in ecommerce, release management, rollout design and support, project management, budgeting, people management and vendor relationships.', 'Technology leader in Hartford, CT or remote specializing in strategic planning, budgeting and project management.', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Project management | Budget and team design | Change control | Risk management | Infrastructure migrations","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Accenture","title":"Cloud Advisory Manager"},{"description":"Large scale security and infrastructure projects | Extensive project planning and governance operations | Technical analysis and discovery | Executive communication and team delegation | Scheduling, monitoring, and forecasting","duration":"Jun 2021 Nov 2021 6 months","duration_short":"6 months","end_date":"Nov 2021","start_date":"Jun 2021","subtitle":"Accenture","title":"Sr. Technical Project Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Eversource Energy","company_id":"eversourceenergy","location":"","positions":[{"description":"Enterprise level technical project manager | Multiple projects and departments from definition to deployment | High level budgeting, cost and resource analysis | Establish and maintain executive communications Enterprise level technical project manager | Multiple projects and departments from definition to deployment | High level budgeting, cost and resource analysis | Establish and maintain executive communications","duration":"Jul 2020 Jul 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2021","start_date":"Jul 2020","subtitle":"Eversource Energy","title":"Sr PMO IT Project Manager"}],"url":"https://www.linkedin.com/company/eversourceenergy"},{"company":"United Technologies","company_id":"united-technologies","location":"Farmington, CT","positions":[{"description":"Large scale technical infrastructure multiple project lead | Maintain project timelines, deliverables and resources | Scope management | Resource alignment | Partnerships and vendor management Large scale technical infrastructure multiple project lead | Maintain project timelines, deliverables and resources | Scope management | Resource alignment | Partnerships and vendor management","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"United Technologies","title":"Infrastructure Project Manager"}],"url":"https://www.linkedin.com/company/united-technologies"},{"company":"IT Direct","company_id":"it-direct-llc","location":"West Hartford, CT","positions":[{"description":"Strategic planning | Predictable technology budgets | Technology as a business strength | Eliminate wasteful IT spending | Reduce risk | Technology best practices Strategic planning | Predictable technology budgets | Technology as a business strength | Eliminate wasteful IT spending | Reduce risk | Technology best practices","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"IT Direct","title":"Virtual Chief Information Officer"}],"url":"https://www.linkedin.com/company/it-direct-llc"},{"company":"Connecticut Airport Authority","company_id":"connecticut-airport-authority","location":"","positions":[{"description":"Technology management and support of large network infrastructure | Resources and user management | Airport systems coverage and uptime | Budgeting and system design. Technology management and support of large network infrastructure | Resources and user management | Airport systems coverage and uptime | Budgeting and system design.","duration":"Jan 2017 Apr 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2019","start_date":"Jan 2017","subtitle":"Connecticut Airport Authority","title":"Technology Specialist"}],"url":"https://www.linkedin.com/company/connecticut-airport-authority"},{"company":"A.H. Harris & Sons, Inc. - Construction Supplies","company_id":"ah-harris-&-son%27s-inc-","location":"West Hartford, CT","positions":[{"description":"System and network administration | Active Directory | Citrix Xen Server/App | PCI | System control and inventory | Exchange | System integration and new location rollout System and network administration | Active Directory | Citrix Xen Server/App | PCI | System control and inventory | Exchange | System integration and new location rollout","duration":"Jul 2015 Jan 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2017","start_date":"Jul 2015","subtitle":"A.H. Harris & Sons, Inc. - Construction Supplies","title":"Systems Engineering"}],"url":"https://www.linkedin.com/company/ah-harris-&-son%27s-inc-"},{"company":"StubHub","company_id":"stubhub","location":null,"positions":[{"description":"Technical/Business Integrations | Incident management | Technical issue financial analysis","duration":"Jul 2012 Jul 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2015","start_date":"Jul 2012","subtitle":"StubHub","title":"Technical Integrations Manager"},{"description":"Outsourced vendor relationship management and process design.","duration":"Mar 2010 Jul 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2012","start_date":"Mar 2010","subtitle":"StubHub","title":"Outsourcing Supervisor"},{"description":"Management of Customer Service Contact Center and employees","duration":"Jan 2007 Mar 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2010","start_date":"Jan 2007","subtitle":"StubHub","title":"Contact Center Supervisor"}],"url":"https://www.linkedin.com/company/stubhub"}]', '["Randolph Hollingsworth “Daniel is a detail oriented manager who highly respected by his co-workers for his willingness to help anyone anytime he can. He has been instrumental in helping institute new company-wide cost saving procedures. He is very well organized, diligent in his paperwork, easily reachable, and always on time.”","Chris Garvin “Daniel is a dependable individual that strives for success with all tasks. He has owned his position and has gained the trust of other staff members within the organization.”"]'] User: ['Daniel Popovic, MS, MS', 'Seasoned technology leader and project manager responsible for on site, remote and international management of technology teams and enterprise IT initiatives. Experience in technical operations of hardware, software and support teams. History in ecommerce, release management, rollout design and support, project management, budgeting, people management and vendor relationships.', 'Technology leader in Hartford, CT or remote specializing in strategic planning, budgeting and project management.', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Project management | Budget and team design | Change control | Risk management | Infrastructure migrations","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Accenture","title":"Cloud Advisory Manager"},{"description":"Large scale security and infrastructure projects | Extensive project planning and governance operations | Technical analysis and discovery | Executive communication and team delegation | Scheduling, monitoring, and forecasting","duration":"Jun 2021 Nov 2021 6 months","duration_short":"6 months","end_date":"Nov 2021","start_date":"Jun 2021","subtitle":"Accenture","title":"Sr. Technical Project Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Eversource Energy","company_id":"eversourceenergy","location":"","positions":[{"description":"Enterprise level technical project manager | Multiple projects and departments from definition to deployment | High level budgeting, cost and resource analysis | Establish and maintain executive communications Enterprise level technical project manager | Multiple projects and departments from definition to deployment | High level budgeting, cost and resource analysis | Establish and maintain executive communications","duration":"Jul 2020 Jul 2021 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2021","start_date":"Jul 2020","subtitle":"Eversource Energy","title":"Sr PMO IT Project Manager"}],"url":"https://www.linkedin.com/company/eversourceenergy"},{"company":"United Technologies","company_id":"united-technologies","location":"Farmington, CT","positions":[{"description":"Large scale technical infrastructure multiple project lead | Maintain project timelines, deliverables and resources | Scope management | Resource alignment | Partnerships and vendor management Large scale technical infrastructure multiple project lead | Maintain project timelines, deliverables and resources | Scope management | Resource alignment | Partnerships and vendor management","duration":"Aug 2019 Jul 2020 1 year","duration_short":"1 year","end_date":"Jul 2020","start_date":"Aug 2019","subtitle":"United Technologies","title":"Infrastructure Project Manager"}],"url":"https://www.linkedin.com/company/united-technologies"},{"company":"IT Direct","company_id":"it-direct-llc","location":"West Hartford, CT","positions":[{"description":"Strategic planning | Predictable technology budgets | Technology as a business strength | Eliminate wasteful IT spending | Reduce risk | Technology best practices Strategic planning | Predictable technology budgets | Technology as a business strength | Eliminate wasteful IT spending | Reduce risk | Technology best practices","duration":"Apr 2019 Sep 2019 6 months","duration_short":"6 months","end_date":"Sep 2019","start_date":"Apr 2019","subtitle":"IT Direct","title":"Virtual Chief Information Officer"}],"url":"https://www.linkedin.com/company/it-direct-llc"},{"company":"Connecticut Airport Authority","company_id":"connecticut-airport-authority","location":"","positions":[{"description":"Technology management and support of large network infrastructure | Resources and user management | Airport systems coverage and uptime | Budgeting and system design. Technology management and support of large network infrastructure | Resources and user management | Airport systems coverage and uptime | Budgeting and system design.","duration":"Jan 2017 Apr 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2019","start_date":"Jan 2017","subtitle":"Connecticut Airport Authority","title":"Technology Specialist"}],"url":"https://www.linkedin.com/company/connecticut-airport-authority"},{"company":"A.H. Harris & Sons, Inc. - Construction Supplies","company_id":"ah-harris-&-son%27s-inc-","location":"West Hartford, CT","positions":[{"description":"System and network administration | Active Directory | Citrix Xen Server/App | PCI | System control and inventory | Exchange | System integration and new location rollout System and network administration | Active Directory | Citrix Xen Server/App | PCI | System control and inventory | Exchange | System integration and new location rollout","duration":"Jul 2015 Jan 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2017","start_date":"Jul 2015","subtitle":"A.H. Harris & Sons, Inc. - Construction Supplies","title":"Systems Engineering"}],"url":"https://www.linkedin.com/company/ah-harris-&-son%27s-inc-"},{"company":"StubHub","company_id":"stubhub","location":null,"positions":[{"description":"Technical/Business Integrations | Incident management | Technical issue financial analysis","duration":"Jul 2012 Jul 2015 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2015","start_date":"Jul 2012","subtitle":"StubHub","title":"Technical Integrations Manager"},{"description":"Outsourced vendor relationship management and process design.","duration":"Mar 2010 Jul 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2012","start_date":"Mar 2010","subtitle":"StubHub","title":"Outsourcing Supervisor"},{"description":"Management of Customer Service Contact Center and employees","duration":"Jan 2007 Mar 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2010","start_date":"Jan 2007","subtitle":"StubHub","title":"Contact Center Supervisor"}],"url":"https://www.linkedin.com/company/stubhub"}]', '["Randolph Hollingsworth “Daniel is a detail oriented manager who highly respected by his co-workers for his willingness to help anyone anytime he can. He has been instrumental in helping institute new company-wide cost saving procedures. He is very well organized, diligent in his paperwork, easily reachable, and always on time.”","Chris Garvin “Daniel is a dependable individual that strives for success with all tasks. He has owned his position and has gained the trust of other staff members within the organization.”"]']### Assistant: The agent's job is to manage technology teams and enterprise IT initiatives, and today they are reaching out to the user to discuss a potential project collaboration in strategic planning and budgeting for a new IT initiative.
### Human: Agent: ['Anna Strike', 'Senior finance professional with diverse experience in the broadcast media industry.', 'Vice President of Finance, NBCUniversal Local', 'NBCUniversal Media, LLC', '[{"company":"NBCUniversal Media, LLC","company_id":"nbcuniversal-inc-","industry":"Entertainment","location":null,"positions":[{"description":"","duration":"Jan 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jan 2018","subtitle":"NBCUniversal Media, LLC","title":"Vice President of Finance, NBCUniversal Local"},{"description":"","duration":"Aug 2013 Dec 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2017","start_date":"Aug 2013","subtitle":"NBCUniversal, Inc.","title":"Senior Director of Finance, Owned TV Stations Credit & Collections"},{"description":"","duration":"Feb 2009 Aug 2013 4 years 7 months","duration_short":"4 years 7 months","end_date":"Aug 2013","start_date":"Feb 2009","subtitle":"NBC Universal","title":"Director, Sports Production Finance"},{"description":"","duration":"Dec 2007 Feb 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2009","start_date":"Dec 2007","subtitle":"NBCUniversal, Inc.","title":"Manager, Financial Integration"},{"description":"","duration":"Aug 2005 Dec 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2007","start_date":"Aug 2005","subtitle":"NBC Universal","title":"Manager, Customer Financial Services"}],"url":"https://www.linkedin.com/company/nbcuniversal-inc-"},{"company":"B.E.S.T. Services","company_id":null,"location":"San Diego, CA","positions":[{"description":"","duration":"Sep 2003 Aug 2005 2 years","duration_short":"2 years","end_date":"Aug 2005","start_date":"Sep 2003","subtitle":"B.E.S.T. Services","title":"Tutor"}],"url":""},{"company":"The Arc of San Diego","company_id":"the-arc-of-san-diego","location":"San Diego, CA","positions":[{"description":"","duration":"Apr 2003 Aug 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2005","start_date":"Apr 2003","subtitle":"The Arc of San Diego","title":"Behavioral Resource Technician"}],"url":"https://www.linkedin.com/company/the-arc-of-san-diego"}]', '["Joel Farr “Anna and I worked together on a project team implementing SAP for NBC Universal. Anna has all the personal traits and skills you could hope for in a teammate - she\'s intelligent, hardworking, a great communicator, and has strong technology and finance skills. While working on subsequent projects at NBCU, I\'ve called on Anna many times in her role as Director, Sports Production for her insight and assistance. I have always been able to count on her to be willing to help and to provide valuable advice. Anna is a joy to work with, and I highly recommend her.”","Shabbir (Aqeel) Danish “Anna is uniquely capable of both rolling up her sleeves and getting to the root cause of issues at the ground level as well as understanding the bigger picture, the larger strategy, and communicating at all levels of the organization. In my tenure at NBCUniversal, I have seen few who can do this as effectively as Anna. In our work together during Finance integration, I always looked to Anna for practical solutions that she created and executed on and for a team player who went way above and beyond to really help pull us through some very difficult challenges.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to lead strategic brand and executive communications initiatives, and today the user is reaching out to the agent because they need assistance with marketing communications for a project.
### Human: Agent: ['Bobby Lowe', '2017 Global Traveler, Real Estate Investor and Financial Investorwww.bobbylowe.com', 'Global Traveler, Real Estate Investor, Financial Investor and Extrepreneur at Bobby Lowe Investment Services', 'Bobby Lowe Investment Services', '[{"company":"Bobby Lowe Investment Services","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"2017 Global Traveler, Real Estate Investor, Financial Investor and Extrepreneur","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"Bobby Lowe Investment Services","title":"Global Traveler, Real Estate Investor, Financial Investor and Extrepreneur"}],"url":""},{"company":"STRATEGIC CAREERS","company_id":"strategic-careers","location":"Houston, Texas Area","positions":[{"description":"President of Strategic Careers and has been in the recruiting industry for the past 20 years of his career. He has steered Strategic Careers as a recognized industry leader that provides integral IT staffing services to some of today\'s premier corporations. Its continued growth in revenue and excellence has been recognized by the Houston Business Journal three years in a row as one of Houston \'s \\"Fast Tech 50\\" companies. With his focus on processes that deliver qualified candidates, Strategic Careers will continue to be an industry leader.Keywords; Information Technology, IT, Sales, Marketing, Staffing, Recruiter, Search Firm, Contract, Perm, Houston, TexasTechnologies: ERP, SAP, PeopleSoft, Oracle, Hyperion, .Net, C#, VB.Net, SharePoint, Java, Networks, VoIP, MPLS, Windows, LinuxPositions worked: CIO, VP of IS, VP of Sales, VP of Marketing, Application Development Manager, Infrastructure Manager, Network Manager, Project Manager, Architect, Developer, Server Engineer and others.","duration":"2000 Dec 2016 16 years","duration_short":"16 years","end_date":"Dec 2016","start_date":"2000","subtitle":"STRATEGIC CAREERS","title":"President"}],"url":"https://www.linkedin.com/company/strategic-careers"},{"company":"EMJAY Computer Careers and Contract Services","company_id":null,"location":"","positions":[{"description":"As Vice President and co-owner with EmJay Contract services and Computer Careers, he helped build EmJay from a $1-2 million dollar company to a $13+ million dollar company employing over 150 people. The team that he built at EmJay was recognized by the staffing industry five years in a row and resulted in its acquisition in 1997 in which Mr. Lowe played an instrumental role.Keywords; Information Technology, IT, Sales, Marketing, Staffing, Recruiter, Search Firm, Contract, Perm, Houston, TexasTechnologies: ERP, SAP, PeopleSoft, Oracle, Hyperion, .Net, C#, VB.Net, SharePoint, Java, Networks, VoIP, MPLS, Windows, LinuxPositions worked: CIO, VP of IS, VP of Sales, VP of Marketing, Application Development Manager, Infrastructure Manager, Network Manager, Project Manager, Architect, Developer, Server Engineer and others.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"EMJAY Computer Careers and Contract Services","title":"Vice President - Principal"}],"url":""},{"company":"MSI International","company_id":"msi-international","location":"","positions":[{"description":"","duration":"1988 1989 1 year","duration_short":"1 year","end_date":"1989","start_date":"1988","subtitle":"MSI International","title":"Recruiter"}],"url":"https://www.linkedin.com/company/msi-international"}]', '["“Strategic Careers was an awesome Staffing firm to work with. They were extremely fair, offered great benefits, and held fantastic events including a Christmas bicycle ride around Buffalo Bayou. Bobby really cares about each and every one that his team has placed. Thanks, Bobby,”","“Honest, consistent, very successful recruiting business model & providing IT Staffing Solutions, business longevity, reliable, fun, are just a few adjectives to describe characteristics of Mr. Bobby Lowe. Bobby is very detailed-oriented and produced great results for the company. Bobby brought me to Halliburton in July 2004, and since then, almost every single year, we have had fun & socialized times when he opened Holiday parties around Christmas holidays. We kept in touch regularly thru out these years. And I truly admire Bobby and his staff, for the professionalism of their IT recruiting team & the IT services they provide. Bobby has a good sense of humors, and he has very kind heart. I strongly recommend Mr. Bobby Lowe to anyone seeking to be recruited or any corporation needing IT Staffing Services. I feel strongly that Mr. Bobby Lowe’s Strategic Careers Company should be able to provide these services in very efficient and cost affective manners. Tony Pham. ”"]'] User: ['Philip Darby', 'I am a successful Senior Information Technology professional with more than 15 years of experience building strong IT related partnerships at all levels of the IT environment. I have and continue to assist fortune 500 companies, state agencies, and local clients define infrastructure, implement processes and deploy tools to manage related IT operations effectively. I maintain a pulse on industry trends by remaining current in research, continuing education, and attending trade shows.I have held various positions in the IT arena, from IT support to director of IT operations, which has afforded me countless opportunities to understand the needs/objectives of the client, to consistently meet service level requirements and to deliver high available, scalable network infrastructures.', 'Senior Information Technology Manager', 'Confidential Company', '[{"company":"Confidential Company","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Aug 2016","subtitle":"Confidential Company","title":"Sr. IT Security Architect"}],"url":""},{"company":"Definition6","company_id":"definition-6","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2015 Jul 2016 11 months","duration_short":"11 months","end_date":"Jul 2016","start_date":"Sep 2015","subtitle":"Definition6","title":"Sr. Manager Infrastructure Operations"}],"url":"https://www.linkedin.com/company/definition-6"},{"company":"Cbeyond","company_id":"cbeyond","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"Cbeyond","title":"Complex Maintenance Center Manager"}],"url":"https://www.linkedin.com/company/cbeyond"},{"company":"Cousins Properties Incorporated","company_id":"cousins-properties","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"Cousins Properties Incorporated","title":"Consultant"}],"url":"https://www.linkedin.com/company/cousins-properties"},{"company":"Panasonic Automotive Systems","company_id":"panasonic-automotive-systems","location":"Peachtree City, GA","positions":[{"description":"","duration":"Sep 2012 Nov 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2013","start_date":"Sep 2012","subtitle":"Panasonic Automotive Systems","title":"Consultant - Information Technology"}],"url":"https://www.linkedin.com/company/panasonic-automotive-systems"},{"company":"AT&T","company_id":"att","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2011 Jun 2012 8 months","duration_short":"8 months","end_date":"Jun 2012","start_date":"Nov 2011","subtitle":"AT&T","title":"Contractor - Information Technology"}],"url":"https://www.linkedin.com/company/att"},{"company":"Georgia Department of Community Health Division of Public Health","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Jul 2009 Nov 2011 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2011","start_date":"Jul 2009","subtitle":"Georgia Department of Community Health Division of Public Health","title":"Director of Infrastructure and Support"}],"url":""},{"company":"Georgia Department of Human Resources","company_id":"georgia-department-of-human-resources","location":"Greater Atlanta Area","positions":[{"description":"Performs a series of technical vulnerability assessments and risk analysis, also conducted penetration testing with multiple security tools on large enterprise networks, communication systems, applications, operating systems, servers, Laptops / Desktops, and other IT related peripherals, devices or software. Maintains an understanding of current threats, exploits, vulnerabilities, vectors for exploitation\'s, perimeter and LAN defenses, countermeasures, OS hardening methods, expected/necessary services for the Windows, UNIX, and Cisco platforms.Provides assurance support for validating information security controls and monitors network information security performance and reliability to pro-actively identify potential problems.","duration":"Jul 2006 Jul 2010 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2010","start_date":"Jul 2006","subtitle":"Georgia Department of Human Resources","title":"Sr. Information Security Analyst"}],"url":"https://www.linkedin.com/company/georgia-department-of-human-resources"},{"company":"Sprint Nextel","company_id":"sprint","location":null,"positions":[{"description":"Recommended and planned information technology on certain identified platforms to support meeting company objectives based on research and evaluation. Key role on specific implementation and execution of new/upgraded information systems via well-defined plans including testing and implementation procedures, deadlines, and accountability.Evaluated and implemented certain related procedures and equipment for maximum efficiency and cost containment.Provided reports on system performance as it related to specific platforms in regards to capacity planning which encompassed usage by end user environment which assisted in planning for future IT requirements and purchases.","duration":"Jan 2005 Jun 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2006","start_date":"Jan 2005","subtitle":"Sprint Nextel","title":"SME - TECH Support Engineer II"},{"description":"Possessing a high aptitude for analytical reasoning and problem solving, was brought onboard to assist a highly skilled very multi-functional team with the management and development of a nation-wide messaging platform in relation to mobile communications.Maintained working knowledge of developments in the area of systems and hardware technologies and made recommendations for incorporating these new developments into the future needs to support continued company growth.Ensured systems (i.e. servers, network component, load balancers and appliances, etc.) were maintained and secured utilizing industry best practices for optimal performance for internal and external customer base.","duration":"Oct 2003 Jan 2005 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2005","start_date":"Oct 2003","subtitle":"Nextel","title":"SME - Sr. Support Engineer (Messaging Platform)"}],"url":"https://www.linkedin.com/company/sprint"},{"company":"Siemens Business Services","company_id":"siemens","location":null,"positions":[{"description":"Resolved issues or transferred to the appropriate personnel or staff members for prompt resolution of the Identified issue. This was achieved by ensuring that necessary, qualified personnel were provided for successful completion of assignments and or task.Reports and measurement of progress toward operational goals and agreements through defined review cycle which were developed by using a defined measure metrics related to the day to day operational success of the defined SLA.Coordinated the scheduling and work plan management based on the identified need and associated priority.","duration":"Mar 2002 Oct 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2003","start_date":"Mar 2002","subtitle":"Siemens Business Services","title":"Manager / Sr. Lead Support Eng."},{"description":"Brought on to assist with the development and deployment of security methodologies for testing network and system performance, providing statistics and reports and use metrics analysis for the purpose of trending, forecasting, and managing the environment. Ensured that systems (i.e. Servers, network components and appliances, etc.) where maintained and secured utilizing industry best practices for optimal performance. Participated on the effectiveness of security solutions in question to include but was not limited to Firewalls, intrusion detection systems, patching and antivirus solutions at the systems level.","duration":"Mar 1999 Mar 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2002","start_date":"Mar 1999","subtitle":"Siemens Energy And Automation","title":"Sr. Information Security Eng."}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Precision Response Corporation","company_id":"prc-llc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Recruited to manage inbound / outbound network infrastructure for a 24 x 7 / 365 call center environment and oversee all IT functions of data center management. This included but was not limited to vendor relationships, technical support, local LAN hardware and software installation, upgrades (to also include PBX and dialing equipment), monitoring, remote management and management of staff.Challenged to improve productivity and reduce operational cost through improved uses of technology. Utilized methodologies and collaborated with department managers to analyze system workflows and implement network changes to better support quick agent changes.","duration":"Mar 1997 Aug 1998 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 1998","start_date":"Mar 1997","subtitle":"Precision Response Corporation","title":"Manager / Sr. Technology Eng."}],"url":"https://www.linkedin.com/company/prc-llc"},{"company":"Price Waterhouse LLC","company_id":"pwc","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Brought on to contribute and provide the local environment an integrated and strategic (forward looking) view of IT-based projects and services and relevance to support business need which translated to positive ROI.Provided information, guidance to support sound IT project portfolio and resource decision making assuring human and capital resources were available and utilized efficiently to realize business and project objectives.Working with senior management, established reporting mechanisms, tools, and metrics to identify, anticipate, and correct project problems and enforce project compliance as it related to a major move, hardware replacement and OS upgrades while furthering the adoption and effective use of program and project management disciplines and tools which provided senior management the ability to effectively report on project status, issues, performance, and impact to organization, and costs/benefits where realized.","duration":"Mar 1993 May 1997 4 years 3 months","duration_short":"4 years 3 months","end_date":"May 1997","start_date":"Mar 1993","subtitle":"Price Waterhouse LLC","title":"Sr. Systems Engineer"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I had the pleasure to work with Philip for several years. I know him personally and professionally to be an individual of strong integrity and character. His high level of professionalism, leadership, communication, and presentation skills are a rare find in someone with his equally extensive and high quality security and technical knowledge. I would wholeheartedly endorse Philip to anyone considering engaging him in any professional role.”","“Philip is one of the best managers I\'ve ever had the pleasure to work with. He knows technology inside and out and manages people with dignity and respect. He is quick to listen and offers assistance when need to resolve technical issues, inter-personnel issues, and customer issues to the satisfaction of all concerned. I would consider it an honor to work with him again in the future.”"]']### Assistant: The agent's job is to provide IT staffing solutions and recruitment services, while the user is reaching out to the agent because they need assistance in defining infrastructure and implementing processes for effective IT operations in their company.
### Human: Agent: ['Karen Black', "Looking forward to meeting business owners and new friends! I value creating lasting relationships and discovering your company's needs! Let Summit's award-winning team of professionals work for you. Reach out and let's connect!", 'Account Executive at Summit Cleaning and Restoration', 'Summit Cleaning and Restoration', '[{"company":"Summit Cleaning and Restoration","company_id":"summitcleaningandrestoration","industry":"Facilities Services","location":"Stayton, Oregon, United States","positions":[{"description":"","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Summit Cleaning and Restoration","title":"Account Executive"}],"url":"https://www.linkedin.com/company/summitcleaningandrestoration"},{"company":"Blackhill Restoration","company_id":"blackhill-restoration","location":"Houston, Texas, United States","positions":[{"description":"","duration":"Jun 2020 Sep 2020 4 months","duration_short":"4 months","end_date":"Sep 2020","start_date":"Jun 2020","subtitle":"Blackhill Restoration","title":"Major Account Manager"}],"url":"https://www.linkedin.com/company/blackhill-restoration"},{"company":"Five Star Restoration & Construction, Inc.","company_id":"five-star-restoration-construction-inc","location":"Gold River, CA","positions":[{"description":"Sales, estimating and project management for a long-standing, successful mitigation and reconstruction company. Acted as the face of the company for their Commercial Construction division. Clients included national home builders, commercial contractors, real estate agents, local and national commercial & residential property management companies, homeowners and rental property owners. Brought in 95% of the division\'s business by cultivating new relationships via networking, trade shows, lunch & learns, memberships and referrals.","duration":"Feb 2014 Apr 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 2020","start_date":"Feb 2014","subtitle":"Five Star Restoration & Construction, Inc.","title":"Account Manager"}],"url":"https://www.linkedin.com/company/five-star-restoration-construction-inc"},{"company":"Interior Design","company_id":null,"location":"Fair Oaks, CA","positions":[{"description":"Interior design services for home and business owners. Co-designed with other trade professionals on T.I., hospitality and residential renovation projects. Created site sketches, interior elevations and ADA diagrams for code upgrades and correct use of space. Performed take-offs, provided purchasing quantities and assisted customers in finding quality subcontractors in their area.","duration":"Jan 2010 Apr 2019 9 years 4 months","duration_short":"9 years 4 months","end_date":"Apr 2019","start_date":"Jan 2010","subtitle":"Interior Design","title":"Independent Contractor"}],"url":""},{"company":"Designer Stoneworks, Inc.","company_id":null,"location":"San Jose, California","positions":[{"description":"Recruited to work as the Sales Manager for a start-up tile and solid surfaces subcontractor. Acted as the face of the company and utilized extensive networking, focus group and trade show presentations to bring in national home builder, theater chain, hospitality, medical, and other new commercial clients. Other clients included home owners (residential renovations) and technology start-ups.","duration":"2004 2008 4 years","duration_short":"4 years","end_date":"2008","start_date":"2004","subtitle":"Designer Stoneworks, Inc.","title":"Sales Manager"}],"url":""},{"company":"Peninsula Floors, Inc.","company_id":"peninsula-floors-inc.","location":"","positions":[{"description":"","duration":"1998 2003 5 years","duration_short":"5 years","end_date":"2003","start_date":"1998","subtitle":"Peninsula Floors, Inc.","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/peninsula-floors-inc."}]', '["“I\'ve worked alongside Karen for close to two years while serving as an Ambassador for the Rancho Cordova Chamber of Commerce. She is a true pro and one that I counted on often in my role as the Ambassador Chair. She understands the importance of relationship building and networking. However, her professional skills and abilities extend well beyond those needed in her Ambassador role. As a real estate investor, I call upon her expertise in the construction and renovating arena to provide me sound recommendations. I know that I can always count on her for honest feedback and sound solutions. I feel honored to have had the opportunity to work with Karen. Her rare mix of professional skills and ambition sets a great example for the rest of us to follow. ”","“Karen is a broadly skilled executive and accomplished business leader. She personifies quiet confidence and gets the job done without fuss or distraction. Karen\'s client centric approach and human touch add value to any organization and will be an asset to any company seeking growth.”"]'] User: ['Claudia Moran', 'Experienced Technical Sales Representative with a demonstrated history of working in the industrial automation industry.', 'Direct Sales VEGA', 'VEGA Americas, Inc.', '[{"company":"VEGA Americas, Inc.","company_id":"vega-americas-inc-","industry":"Industrial Automation","location":"Midland-Odessa Area","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"VEGA Americas, Inc.","title":"Technical Sales Representative"}],"url":"https://www.linkedin.com/company/vega-americas-inc-"},{"company":"Legend Energy Group","company_id":null,"location":"Midland-Odessa Area","positions":[{"description":"• Maintained relationships by personally visiting Company Men and Superintendents at well sites throughout the Midland and Delaware Basin on a weekly bases• Submit Bids for future jobs via email in order to acquire the well site work• Report sales activity to management team and attend sales meetings to discuss monthly sales goal","duration":"Apr 2020 Aug 2020 5 months","duration_short":"5 months","end_date":"Aug 2020","start_date":"Apr 2020","subtitle":"Legend Energy Group","title":"Sales Representative"}],"url":""},{"company":"Keane Group","company_id":"the-keane-group","location":null,"positions":[{"description":"• Led and managed a team of three procurement specialists• Managed monthly budgets to successfully purchase necessary inventory• Communicated departmental financial forecasts via weekly meetings• Negotiated cost, product placement, and production between various vendors• Slashed vendor costs 10% by negotiating pricing and fees, while ensuring the continuation and enhancements of services","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Keane Group","title":"Procurement-Electronics"},{"description":"• Mentored newly hired technicians during their training period• Coordinated company staff by assigning projects and tasks to maintain staff productivity and project completion• Lead transitional meetings to debrief incoming technicians for shop workflow","duration":"Mar 2018 Feb 2019 1 year","duration_short":"1 year","end_date":"Feb 2019","start_date":"Mar 2018","subtitle":"Keane Group","title":"Lead Electronics Technician"},{"description":"• Troubleshoot and repairs electrical/electronic equipment including but not limited to programmable controls, power supplies, instrumentation, gages and test equipment• Setup and configure new and existing field equipment desktops, laptops, printers, and specific data acquisition software • Perform regular and scheduled maintenance on hydraulic fracturing equipment to ensure equipment remains in good working order• Ran diagnostics of hydraulic fracturing equipment to insure productivity for job completion• Maintained existing equipment to ensure quality performance for various job sites• Compiled daily maintenance reports of all tasks completed","duration":"May 2017 Feb 2018 10 months","duration_short":"10 months","end_date":"Feb 2018","start_date":"May 2017","subtitle":"Keane Group","title":"Electronic Technician"}],"url":"https://www.linkedin.com/company/the-keane-group"},{"company":"O-Tex Pumping","company_id":null,"location":"Odessa/Midland, Texas Area","positions":[{"description":"• Task driven when working both under self-guidance and a team environment to execute deliverables while optimizing all tools provided• Skilled in testing cement, water and acid titration, along with oil based mud compatibilities• Served as liaison between sales team and operational team","duration":"Sep 2016 Mar 2017 7 months","duration_short":"7 months","end_date":"Mar 2017","start_date":"Sep 2016","subtitle":"O-Tex Pumping","title":"Laboratory Technician"}],"url":""},{"company":"U.S. Bank","company_id":"us-bank","location":"Lynwood, CA","positions":[{"description":"• Built clientele by cold calling using internal company database, educating local business owners about services, and hosting social events • Maintained customer relationships by delivering outstanding customer service and suggesting financial services that benefitted their business • Met and exceeded monthly employee sales goals and quarterly branch goals by implementing sales strategies","duration":"Mar 2011 Mar 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2013","start_date":"Mar 2011","subtitle":"U.S. Bank","title":"Universal Banker"}],"url":"https://www.linkedin.com/company/us-bank"}]', '["“Claudia displayed an incredible work ethic while studying together at Midland College. I remember particularly in our electronics class and our instrumentation/controls class where we worked in groups together and even when the assignment got tough, she took her time, put her head down, and helped lead us to completion. Claudia would make a great asset to any team within the oil&gas industry; any industry really. ”","“I would highly recommend Claudia to be a part of any organization. She is wonderful to work with and has exceptional expertise in leadership, and work ethic. She is self-motivated, methodical, and very capable of completing any task. ”"]']### Assistant: The agent's job is to connect with potential clients and understand their company's needs, today the user is reaching out to the agent because they need assistance with industrial automation solutions for their business.
### Human: Agent: ['Ariana Smith', 'Seasoned product manager with a background in editorial and content management. Seeking a company with a solid team & mission.', 'UX Design & Product Management', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Computers and Electronics Manufacturing","location":"San Francisco Bay Area","positions":[{"description":"Project management in IS&T UX, conducting user research, running UX workshops, collaborating with cross-functional partners Project management in IS&T UX, conducting user research, running UX workshops, collaborating with cross-functional partners","duration":"Jun 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jun 2020","subtitle":"Apple","title":"UX Design Producer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Education.com","company_id":"education-com","location":null,"positions":[{"description":"Led an agile prod-dev team, building out features for the website and subscription service, including onboarding, collections, mobile app, search, dashboards, rewards, games, and game frameworks. Focus on retention and engagement, specifically for kid and parent users.","duration":"Feb 2018 Apr 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2020","start_date":"Feb 2018","subtitle":"Education.com","title":"Product Manager"},{"description":"Company-wide Scrum Master and interim Product Manager for one of our teams, as the company integrates Agile/Scrum framework into their organization. Tasks include facilitating meetings, helping teams adjust to scrum, prioritizing, filling out pre-flight checklists.","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"Education.com","title":"Project Manager"},{"description":"Creating art assets and publishing new games for Brainzy Games","duration":"Jan 2017 Sep 2017 9 months","duration_short":"9 months","end_date":"Sep 2017","start_date":"Jan 2017","subtitle":"Education.com","title":"Games Producer"}],"url":"https://www.linkedin.com/company/education-com"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"Content manager and content strategy planning for 5+ website properties, managed a team of freelance writers. Worked in Google Analytics, BrightEdge analytics, planned the SEO strategy, syndication strategy. Content manager and content strategy planning for 5+ website properties, managed a team of freelance writers. Worked in Google Analytics, BrightEdge analytics, planned the SEO strategy, syndication strategy.","duration":"Jan 2015 Jan 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2017","start_date":"Jan 2015","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Education.com","company_id":"education-com","location":null,"positions":[{"description":"Project manager and content manager for a new product called Brainzy Games. Managed the Kanban board, Gantt chart, and managed all art, content, and audio assets. Published games, ran QA and kid-testing sessions with the games, data analytics, managed freelance contributors, and managed the launches of all games.","duration":"May 2013 Nov 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2014","start_date":"May 2013","subtitle":"Education.com","title":"Games Project Manager"},{"description":"Managed a large team of freelance designers and writers who contribute content to the website. Workbooks, worksheets, articles, curriculum, SEO strategy","duration":"Jun 2010 May 2013 3 years","duration_short":"3 years","end_date":"May 2013","start_date":"Jun 2010","subtitle":"Education.com","title":"Assistant Editor"}],"url":"https://www.linkedin.com/company/education-com"},{"company":"Santa Cruz Sentinel","company_id":null,"location":"","positions":[{"description":"Summer internships writing articles for the \\"Features\\" section of the paper, focus on local art, music, and community events. Summer internships writing articles for the \\"Features\\" section of the paper, focus on local art, music, and community events.","duration":"Jun 2008 Sep 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2009","start_date":"Jun 2008","subtitle":"Santa Cruz Sentinel","title":"Staff Writer"}],"url":""}]', '["Casey Thavy “Ari is bold and has the strong will to get difficult things done. She doesn’t shy away from issues and prefers to grab the bull by the horns. Ari was the product manager of my team at Education.com where we took on some of the company’s most epic-scaled projects. She’s organized and decisive which helped reduce timelines and kept us focused on the mission. On top of her role, she often times dove into the user research and UX aspects of the projects so that she could get a deeper understanding of what was needed. I’m glad I got to work with Ari and look forward to what she will accomplish next.”","Bryce Fitzsimons “I\'ve had the pleasure of working with Ari on the same \\"Kids/Engagement\\" team for 2 years - she was PM and I was technical lead. Ari is an amazingly talented and competent PM with a great mind for product strategy, a keen eye for user experience and UI, an affinity for thoughtful user research, and a huge heart. She cares so much about what she works on, and the energy that she brought to our team was infectious. She leads with empathy yet is resolute in her mission. She is organized and thoughtful, collaborative and empowering. We engaged in so many amazing product conversations, both bouncing ideas and feeding off each other\'s energy and passion for the product. I would recommend PM in a heartbeat!”"]'] User: ['Jackie Giddens', 'Accomplished marketing leader with a 10+ years track record of driving results that move the needle to influence customer behaviour. Expertise in the use of analytics to gauge market conditions and competitor landscape to identify opportunities to increase revenue and tailor marketing campaigns that maximize exposure to target audience. Skilled in building and managing strong relationships with cross-functional teams, as well as third-party vendors, to develop and execute effective marketing strategies. Experience includes managing Loyalty Programs, forecasting and managing budgets, SEO, digital asset management and operational efficiency. CORE COMPETENCIES: • Customer Acquisition & Retention • Marketing Intelligence & Analytics • Strategic Planning • Loyalty Strategist • Business Development • Digital Marketing • Campaign Management • Budgeting/ P & L • Vendor Management', 'Customer Champion | Loyalty Strategist | Digital Marketer', 'Dell Technologies', '[{"company":"Dell Technologies","company_id":"delltechnologies","industry":"IT Services and IT Consulting","location":"New York, United States","positions":[{"description":"","duration":"Apr 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Dell Technologies","title":"Global Loyalty Experience Strategy Lead"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Fora Financial","company_id":"fora-financial","location":"New York, New York","positions":[{"description":"Work across Direct Mail, digital assets, email and social to grow the business and deliver to the bottom line. Ramped up internal business intelligence by creating first every proprietary customer database. Acquisition and Retention/Loyalty building efforts. Work across Direct Mail, digital assets, email and social to grow the business and deliver to the bottom line. Ramped up internal business intelligence by creating first every proprietary customer database. Acquisition and Retention/Loyalty building efforts.","duration":"Oct 2018 Nov 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2020","start_date":"Oct 2018","subtitle":"Fora Financial","title":"Marketing Executive"}],"url":"https://www.linkedin.com/company/fora-financial"},{"company":"The Nature\'s Bounty Co.","company_id":"nbty","location":"Ronkonkoma, NY","positions":[{"description":"Provided strategic insights that drive actionable activities to grow and develop brands. Work to develop data capabilities/reports/tools and analyses with key performance indicators to support actions. Worked cross functionally to provide analysis utilizing market research quantitative and qualitative develop growth strategies. Provided strategic insights that drive actionable activities to grow and develop brands. Work to develop data capabilities/reports/tools and analyses with key performance indicators to support actions. Worked cross functionally to provide analysis utilizing market research quantitative and qualitative develop growth strategies.","duration":"Jun 2016 Feb 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2018","start_date":"Jun 2016","subtitle":"The Nature\'s Bounty Co.","title":"Market Intelligence Manager"}],"url":"https://www.linkedin.com/company/nbty"},{"company":"National Consumer Panel","company_id":"national-consumer-panel","location":"Long Island, NY","positions":[{"description":"Led and developed plans for all strategic initiatives to drive loyalty and retention in US and Canada for panel including Hispanic program. Created campaigns to build awareness utilizing digital, social media, email and direct mail. Developed mobile app with games to further engage program participants. Held budgetary oversight for $2.1M. Led and developed plans for all strategic initiatives to drive loyalty and retention in US and Canada for panel including Hispanic program. Created campaigns to build awareness utilizing digital, social media, email and direct mail. Developed mobile app with games to further engage program participants. Held budgetary oversight for $2.1M.","duration":"Dec 2013 Jun 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jun 2016","start_date":"Dec 2013","subtitle":"National Consumer Panel","title":"Loyalty Strategist"}],"url":"https://www.linkedin.com/company/national-consumer-panel"},{"company":"North Shore Animal League America","company_id":"north-shore-animal-league-america","location":"Long Island, NY","positions":[{"description":"Led critical initiatives to create additional revenue streams. Managed acquisition and existing donor campaigns end to end from strategic approach to calculating ROI. Increased funds raised by 20%. Worked to develop cross-channel strategy to optimize all digital properties. Developed strategy for fundraising initiatives to support large scale projects. Managed forecast, budget, P& L and re-engineering efforts. Led critical initiatives to create additional revenue streams. Managed acquisition and existing donor campaigns end to end from strategic approach to calculating ROI. Increased funds raised by 20%. Worked to develop cross-channel strategy to optimize all digital properties. Developed strategy for fundraising initiatives to support large scale projects. Managed forecast, budget, P& L and re-engineering efforts.","duration":"2011 Dec 2013 2 years","duration_short":"2 years","end_date":"Dec 2013","start_date":"2011","subtitle":"North Shore Animal League America","title":"Direct Marketing"}],"url":"https://www.linkedin.com/company/north-shore-animal-league-america"},{"company":"American Express","company_id":"american-express","location":"","positions":[{"description":"Developed and launched an integrated loyalty program for premium products across multiple channels ie. telechannels, direct mail, online. Integral to growing charge volume for existing portfolio by 20%. Led transformation of dialog for premium customers that drove conversion for upsell and cross-sell products across multiple channels ie. Email, web, direct mail and telemarketing channelAddressed customer needs and delivered customer centric solutions. Led the work to develop customer segments and utilized data to formulate actionable tactics within each segment. Held budgetary oversight of $10M; Identified and coordinated cost savings and process optimization for $4M project","duration":"Mar 2004 Dec 2010 6 years 10 months","duration_short":"6 years 10 months","end_date":"Dec 2010","start_date":"Mar 2004","subtitle":"American Express","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/american-express"}]', '["LinkedIn User “It\'s rare that you come across standout talent like Jackie. I had the pleasure of collaborating with her on a few projects. I was particularly impressed by how effortlessly Jackie was able to handle the complex, unexpected issues we tackled while working together. She always remained poised in crisis mode and was the positive voice of reason we came to rely on during crunch times. She was consistently instrumental with meeting deadlines and navigating project-related conflicts. It is my pleasure to provide this endorsement and I welcome the chance to work with her again.”","LinkedIn User “Jackie and I worked together for a few years. She was a fountain of information on the program that she managed at the time. Jackie is a talented, hard-working and warm co-worker and a joy to collaborate with. I miss her! She would be an asset to any job. ”"]']### Assistant: The agent's job is to drive customer acquisition and retention through strategic marketing campaigns, and today the user is reaching out to the agent because they need assistance in developing and executing an effective loyalty program for their company.
### Human: Agent: ['Lisa Pellegrino', 'Experienced Lawyer with a demonstrated history of working in government administration. Skilled in Policy Analysis, Health Policy, Administrative Law, Legislative Relations, and Insurance. Strong legal professional with a B.S. in Management and a Concentration in Marketing from the Boston College Carroll School of Management.', 'Health Counsel, Joint Committee on Financial Services', 'Commonwealth of Massachusetts', '[{"company":"Commonwealth of Massachusetts","company_id":"commonwealth-of-massachusetts","industry":"Government Administration","location":"State House, Boston MA","positions":[{"description":"• Analyze legislative proposals impacting the Commonwealth’s multi-billion dollar health insurance industry. Analyze state and federal law pertaining to health insurance to determine the relevance and impact on insurers, health care providers, consumers, and businesses, and advise the Committee on advancing legislation. • Brief House Committee Chairman on developments in the health insurance industry, including, mandated coverage, transparency, and cost containment initiatives, to maximize his political efficacy. • Develop legislative proposals and draft amendments to Committee legislation to effectively implement the legislative priorities of the House Committee Chairman. • Mediate disparate positions of policy advocates, representatives from state agencies, trade groups and other stakeholders to advance the public interest. Interface frequently with Mass. Assoc. of Health Plans, Health Care for All, Mass. Medical Society, Mass. Health and Hospital Assoc., and Retailers Assoc. of MA. • Draft executive summaries of Committee legislation, translating language into an easily understandable format for use by legislators and their staffers. • Coordinate and staff public hearings to receive oral and written testimony on Committee legislation for Committee members’ consideration and review.","duration":"Oct 2004 - Present 16 years 11 months","duration_short":"16 years 11 months","end_date":"Present","start_date":"Oct 2004","subtitle":"Commonwealth of Massachusetts","title":"Health Counsel, Joint Committee on Financial Services"}],"url":"https://www.linkedin.com/company/commonwealth-of-massachusetts"},{"company":"Commonwealth of Massachusetts","company_id":"commonwealth-of-massachusetts","location":"Boston, MA","positions":[{"description":"•Served as legal adjunct to Massachusetts Commission Against Discrimination Counsel team, researching novel areas of discrimination law and collaborating in preparing cases for hearings.•Responsible for analyzing and evaluating merits of legal complaints filed with Commission to identify those appropriately under Commission’s purview. •Composed memos for Commission Counsel to support legal findings. •Served as legal adjunct to Massachusetts Commission Against Discrimination Counsel team, researching novel areas of discrimination law and collaborating in preparing cases for hearings.•Responsible for analyzing and evaluating merits of legal complaints filed with Commission to identify those appropriately under Commission’s purview. •Composed memos for Commission Counsel to support legal findings.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Commonwealth of Massachusetts","title":"Investigator"}],"url":"https://www.linkedin.com/company/commonwealth-of-massachusetts"}]', '["Wayne Weikel “Lisa is an incredible asset to the Massachusetts State House, helping to write good public policy within the context of Massachusetts\' historic health care reform efforts. Her subject matter knowledge has helped guide the Committee on Financial Services for a number of years.”","LinkedIn User “Lisa has a solid understanding of health insurance laws and regulations. She is a very good attorney and would be an asset to any organizaton.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide legal counsel on health insurance legislation, and today the user is reaching out to the agent because they need assistance in navigating the legal aspects of implementing marketing strategies for an HR tech company.
### Human: Agent: ['Jeff Gardner', 'A dynamic, results-oriented CEO, financial expert, and boardroom veteran. Renowned for managing fast-paced organizations with industry-leading performance. Combines keen analysis, tough operational metrics, consistent communications, and a passionate team approach to execute strategy, drive growth, and encourage exceptional, collaborative governance and world-class succession planning. Helped drive two major public corporation separations. A recognized expert with respect to mergers and acquisitions, providing fiscal, strategic, and operational leadership in uniquely challenging situations. -More than 25 years working with regional and national communications providers. -Served as President and CEO of Windstream, a Fortune 500 and S&P 500 provider of advanced network communications with $6B in annual revenues. -Transformed the company into a premier enterprise communications and services provider. -Completed nine acquisitions since its 2006 spinoff from Alltel Corp., adding more than $4B in revenue and creating a robust portfolio of advanced communications and technology services, including multi-site networking, VoIP services, cloud computing and Ethernet managed services to help businesses succeed in the global marketplace.', 'President and CEO', 'CalAmp', '[{"company":"CalAmp","company_id":"calamp-corp","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"CalAmp","title":"President and CEO"},{"description":"","duration":"Jan 2015 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Jan 2015","subtitle":"CalAmp","title":"Board Member"}],"url":"https://www.linkedin.com/company/calamp-corp"},{"company":"Qorvo, Inc.","company_id":"qorvo","location":"Greensboro, North Carolina","positions":[{"description":"","duration":"Jan 2014 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Jan 2014","subtitle":"Qorvo, Inc.","title":"Board Member"}],"url":"https://www.linkedin.com/company/qorvo"},{"company":"Brinks Home Security","company_id":"brinks-home","location":null,"positions":[{"description":"","duration":"Sep 2015 Mar 2020 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2020","start_date":"Sep 2015","subtitle":"Brinks Home Security","title":"President and CEO"},{"description":"","duration":"Jul 2015 Mar 2020 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2020","start_date":"Jul 2015","subtitle":"Brinks Home Security","title":"Board Member"}],"url":"https://www.linkedin.com/company/brinks-home"},{"company":"Windstream","company_id":"windstream-enterprise","location":"","positions":[{"description":"Named by the Board of Directors to lead the separation of Alltel Corporation’s wireline operations and create a new company, Windstream, which merged its assets with those of wireline player Valor Communications Group, Inc. • Industry leader in both operating and financial metrics for the past four years.• Aggressively transformed Windstream from a legacy wireline company dependent on residential voice for the majority of its revenues, to a next generation communications company driving over 70% of revenues from broadband and business. • In 2009, Windstream announced the acquisition of four businesses for a total of $2.2B. Highest total shareholder return in telecom from inception through December 31, 2009. Pro forma 2010 revenues of $6B, with $2.5M of OIBDA.• Built Windstream into a new brand, recruited a top-notch management team and new board, raised $5B of capital in the high-yield markets, and relentlessly communicated the strategy/execution plan to employees and investors.• By December 2006, the new company generated $3.2B+/- in revenue and $1.7B in operating cash flow.• Led the acquisition of nine entities with a combined value of over $5B since 2006 to accelerate Windstream’s transformation.","duration":"2005 2015 10 years","duration_short":"10 years","end_date":"2015","start_date":"2005","subtitle":"Windstream","title":"President & Chief Executive Officer"}],"url":"https://www.linkedin.com/company/windstream-enterprise"},{"company":"Alltel Corp.","company_id":"alltelwireless-","location":"","positions":[{"description":"Executive Vice President & Chief Financial Officer Oversaw the entire financial infrastructure of what had been an $8B revenue wireless and wireline communications company. Responsible for accounting, financial planning, capital markets, mergers and acquisitions, and investor relations. • Centrally involved with the CEO and team in building Alltel’s reputation of being one of the best-run telecom players in the world, with industry pacesetting core margins and top performance in total return perspective for the better part of a decade. • Helped drive smart mergers, with a cumulative value of $20B, which earned the company an excellent track record within the financial community for being a “smart” acquirer and delivering on synergy estimates.• Built and managed a world-class finance team, directed Alltel’s investment-grade balance sheet, applied capital markets expertise to raise more than $15B, and introduced derivatives and a commercial paper program. Senior Vice President, Finance 1998• Supervised all capital markets, financial planning, accounting, and internal audit functions, thus playing an integral role in managing the financial performance of both the wireless and the wireline businesses of Alltel. • Totally retooled the finance team at Alltel and instilled an aggressive, enthusiastic culture while working with the operating and finance teams to drive best-in-class results. Exceeded synergy targets substantially on revenue, expenses, and capital investment.","duration":"1998 2005 7 years","duration_short":"7 years","end_date":"2005","start_date":"1998","subtitle":"Alltel Corp.","title":"Executive Vice President and Chief Financial Officer"}],"url":"https://www.linkedin.com/company/alltelwireless-"},{"company":"360 Communications","location":"","positions":[{"description":"Senior Vice President, Finance 1997-1998Brought in from operations to transform and elevate the accounting function from a supportive role to key driver of financial strategy and performance.• Significantly expanded the finance function in scope and capability. • Drove capital markets, financial planning, accounting, and internal audit functions, accomplishing a complete overhaul and improvement of business performance in a short period of time. • Played an important role in negotiating and integrating the 360/Alltel merger transaction.President, Mid-Atlantic Wireless Operations 1994-1997Led operations, marketing, finance, engineering, and human resources in key business states of Virginia, Tennessee, North Carolina, and Pennsylvania. • Significantly improved the growth rate and the financial performance of the region, built an incredibly strong team, and increased morale significantly among direct reports.Vice President & General Manager, Wireless Operations, Sprint Cellular, Las Vegas, NV 1992-1993In a first-time operating role, supervised operations of Sprint’s largest wireless market prior to 360 Communications spin-off. Dramatically improved margins and elevated team morale in a business that grew over 20% per year.Previous experience with 360 Communications from 1985 to 1992 in various financial and accounting roles of increasing responsibility.","duration":"1985 1998 13 years","duration_short":"13 years","end_date":"1998","start_date":"1985","subtitle":"360 Communications","title":"SVP, Finance / President,Mid-Atlantic Wireless Operations / VP & General Manager,Wireless Operations"}],"url":""}]', '["Cindy Nash “I have had the privilege of reporting to Jeff across multiple companies and multiple industries. He’s an extraordinary leader with a unique ability to set and drive transformative strategies while building strong teams that perform and deliver through all circumstances and business cycles. Jeff leads without pretense and innately develops teams that achieve big, rare things. Whether its transforming a small consumer company into a premier enterprise corporation or successfully acquiring and integrating dozens of companies or pivoting a legacy company to compete in a disrupted industry, Jeff is the leader that makes it happen.”","Frank Guido “I have been quite fortunate to work for Jeff across multiple companies over a number of years. He is exceptional leader connecting with frontline associates and board members as well as every level with an openness to listening. His passion for creating a winning culture and energy in building is extraordinary.”"]'] User: ['Amber L. Williamson', 'Experienced communications professional with a Masters in Strategic Communications from High Point University.', 'Director of Leadership & Program Development at Business High Point - Chamber of Commerce', 'Business High Point - Chamber of Commerce', '[{"company":"Business High Point - Chamber of Commerce","company_id":"bhpchamber","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Business High Point - Chamber of Commerce","title":"Director of Leadership & Program Development"},{"description":"","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"Business High Point - Chamber of Commerce","title":"Manager of Communications & Programs"}],"url":"https://www.linkedin.com/company/bhpchamber"},{"company":"The Foundation for a Healthy High Point","company_id":null,"location":"High Point, NC","positions":[{"description":"Managed and executed communication-related projects (graphics, advertisements, press releases, website, etc)Planned and coordinated events for Foundation constituentsAssisted Executive Director with presentation development","duration":"Dec 2016 Aug 2017 9 months","duration_short":"9 months","end_date":"Aug 2017","start_date":"Dec 2016","subtitle":"The Foundation for a Healthy High Point","title":"Communication Consultant"}],"url":""},{"company":"A to Zen Massage","company_id":null,"location":"Greensboro, NC","positions":[{"description":"Planned and created content for social media and other marketing initiativesDeveloped marketing plan to support key objectivesConducted brand and audience analysis for campaign initiativesMaintained daily operating systems and fulfill administrative dutiesCommunicated with diverse clientele and assist with crisis management","duration":"Mar 2016 Aug 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2017","start_date":"Mar 2016","subtitle":"A to Zen Massage","title":"Marketing Specialist & Office Assistant"}],"url":""},{"company":"The Foundation for a Healthy High Point","company_id":null,"location":"High Point NC","positions":[{"description":"Created visual branding for promotional materials and advertisementsAssisted in the organization of board meetings, focus groups, and eventsWrote content for website, press releases, and other materialsResearched and composed evidence-based practices into a database for community partners","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"The Foundation for a Healthy High Point","title":"Intern"}],"url":""},{"company":"JC Granite & Marble","company_id":null,"location":"Greensboro, NC","positions":[{"description":"Communicated with customers, distributors and upper administration regarding appointments, materials, and daily operationsCreated administrative materialsMaintained and updated social media accounts","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"JC Granite & Marble","title":"Office Assistant"}],"url":""},{"company":"High Point University","company_id":"high-point-university","location":null,"positions":[{"description":"Acted as a liaison between the Office of Student Life and Resident AssistantsOversaw nearly 300 students in the Wanek and University Center Residence HallsOrganized monthly programs to promote community living and personal developmentVoted Assistant Resident Director of the Year among peers","duration":"Aug 2013 May 2014 10 months","duration_short":"10 months","end_date":"May 2014","start_date":"Aug 2013","subtitle":"High Point University","title":"Assistant Resident Director"},{"description":"Used knowledge and personal experiences to help enhance the visitor experienceProvided weekly tours to prospective students and familiesWorked large events, such as Presidential Scholarship Weekend, Early Registration and Open House with duties that included speaking on panel","duration":"Aug 2012 May 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2014","start_date":"Aug 2012","subtitle":"High Point University","title":"University Ambassador"},{"description":"Assisted with daily office tasks and updating the master databaseHelped organize and facilitate events, such as Alumni WeekendManaged the HPU Alumni LinkedIn Group","duration":"Jan 2012 May 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2014","start_date":"Jan 2012","subtitle":"High Point University","title":"Student Worker - Office of Institutional Advancement"},{"description":"Developed monthly programs to build community in the Yadkin Residence HallSupervised, guided, and supported 32 residentsFacilitated conflict resolution and problem solvingVoted Rookie RA of the Year","duration":"Jul 2012 Jul 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2013","start_date":"Jul 2012","subtitle":"High Point University","title":"Resident Assistant"}],"url":"https://www.linkedin.com/company/high-point-university"}]', '["“I have had the pleasure of knowing Amber Williamson for three years now. We started off as friends but our friendship has progressed and I now look up to her as someone I strive to be like. She welcomes anyone forth with open ears and an open heart, while giving her all to anything she sets out to do. Amber and I have taken several Spanish courses through the Modern Language Department at High Point University. Together, we are able to have stimulating Spanish conversation and foster strong bonds with our professors by displaying confident speaking skills and adding positive, thoughtful contributions to the class. I can confidently recommend Ms. Amber Williamson as a friend, fellow classmate and colleague, because she is a caring, dedicated and hard-working woman. Amber takes all tasks to the extra level, exceeding expectations and producing extraordinary results.”","“In the time that Amber has worked in the office of Admissions, she has always been an exemplary employee. I have had the distinct privilege to oversee her work as the Ambassador Captain she was assigned to. She always arrives early to each and every duty she is assigned. She is also one of the first students that I turn to when I need assistance with covering other employee\'s duties, performing administrative tasks, and has always been a great motivator of the entire group. Amber is the first to tell you that she does not know everything. However, she is always willing to learn new things and take the time to develop skills and will always take on a new challenge with enthusiasm and determination. I could not have asked for a better Ambassador to work in my group. She has never let me, or anyone else down, and will be sorely missed upon her graduation.”"]']### Assistant: The agent's job is to lead a chamber of commerce, and today the user is reaching out to the agent because they need assistance in developing a strategic communications plan for their business.
### Human: Agent: ['Anne Smith', 'I have professional experience in the area of video production. I direct, shoot, edit and produce video for many different types of clientele. Some of the areas include weddings, corporate shoots for web use and on location such as imeg video for screens during large meetings. I also capture sporting events, anniversaries, parties, meetings, speakers, and much more. Specialties: HD video production', 'Owner, Inspiration Video', 'Inspiration Video', '[{"company":"Inspiration Video","company_id":null,"location":"","positions":[{"description":"Video Production of Weddings, Corporate or Special Events, and Sports. Video Production of Weddings, Corporate or Special Events, and Sports.","duration":"Apr 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Apr 2003","subtitle":"Inspiration Video","title":"Owner"}],"url":""},{"company":"Total Living Network","company_id":"total-living-international","location":"Chicago, IL","positions":[{"description":"","duration":"Jan 2003 May 2006 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2006","start_date":"Jan 2003","subtitle":"Total Living Network","title":"Freelancer"}],"url":"https://www.linkedin.com/company/total-living-international"},{"company":"Wood TV 8","company_id":"wood-tv","location":"Grand Rapids, MI","positions":[{"description":"Intern for Lori Cook at Wood TV 8.Assisted her on location and in the office. Intern for Lori Cook at Wood TV 8.Assisted her on location and in the office.","duration":"May 2002 Aug 2002 4 months","duration_short":"4 months","end_date":"Aug 2002","start_date":"May 2002","subtitle":"Wood TV 8","title":"Intern"}],"url":"https://www.linkedin.com/company/wood-tv"}]', '["Grace Hill “Anne is truly amazing! She\'s professional, efficient and wonderful to work with. My brides have been so impressed and her track record shows it. I am lucky enough to work with her on so many weddings! Anne is very gracious and her follow through is impeccable. Anyone she works with are never disappointed. She most definitely comes highly recommended! I look forward to many more years of working together!”","Brandon Mulnix “Anne and I have worked together on many wedding projects. Her creativity is amazing. She is dependable, hardworking, and the outcome is always amazing.”"]'] User: ['Amanda Cherwonka', 'With over a decade of experience in a high-paced, high-revenue industry, I have developed my communication and organizational skills to provide top tier service to all levels of corporate and social events.', 'Senior Event Planning Manager at Hyatt Regency Columbus with certification from PCMA as Digital Event Strategist', 'Hyatt Regency Columbus', '[{"company":"Hyatt Regency Columbus","company_id":null,"location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Hyatt Regency Columbus","title":"Senior Event Planning Manager"}],"url":""},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Recruitment and Development of Managers and Entry Level AssociatesTeam Leader on the Hotel Advancement and Meetings Reinvented Teams Actively manage positive relationships with internal teams and external clientsResponsible for High Level Key Accounts that host Political Officials, C-Suite Executives, Celebrities","duration":"Feb 2020 May 2022 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2022","start_date":"Feb 2020","subtitle":"Hyatt Regency Chicago","title":"Associate Director of Events"},{"description":"Major Market Social and Specialty Event ManagerSpecialize in all corporate, social, wedding, and kosher events.Work closely with events team and operational departments to train and develop new opportunities for success.","duration":"Oct 2018 Feb 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2020","start_date":"Oct 2018","subtitle":"Hyatt Regency Chicago","title":"Senior Event Planning Manager"},{"description":"","duration":"Oct 2016 Feb 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Feb 2020","start_date":"Oct 2016","subtitle":"Hyatt Regency Chicago","title":"Event Planning Manager"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency","location":"","positions":[{"description":"Sell and Service - Corporate and Social Events of all sizes. Sell and Service - Corporate and Social Events of all sizes.","duration":"Oct 2014 Oct 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2016","start_date":"Oct 2014","subtitle":"Hyatt Regency Columbus","title":"Event Sales Manager"}],"url":"https://www.linkedin.com/company/hyatt-regency"},{"company":"Hyatt Regency Chicago","company_id":"hyattchicago","location":null,"positions":[{"description":"Sell and Service Small Corporate and Social Markets, Hospitality Suites, and Hotel Outlets","duration":"Aug 2013 Oct 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2014","start_date":"Aug 2013","subtitle":"Hyatt Regency Chicago","title":"Event Sales Manager"},{"description":"On-site Floor Manager and contact for large conventions. Ensure all front of house and back of house operations teams on schedule and performing at high levels.","duration":"Mar 2013 Aug 2013 6 months","duration_short":"6 months","end_date":"Aug 2013","start_date":"Mar 2013","subtitle":"Hyatt Regency Chicago","title":"Event Concierge Manager"},{"description":"Coordinator for large social events; weddings, kosher, fundraisers, galas","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Hyatt Regency Chicago","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/hyattchicago"},{"company":"Hyatt Regency Columbus","company_id":"hyatt-regency-columbus","location":"Columbus, Ohio Area","positions":[{"description":"Assistant to Corporate and Social Catering Managers Assistant to Corporate and Social Catering Managers","duration":"Jul 2010 Feb 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2012","start_date":"Jul 2010","subtitle":"Hyatt Regency Columbus","title":"Event Assistant"}],"url":"https://www.linkedin.com/company/hyatt-regency-columbus"},{"company":"Hyatt Regency Columbus Cap Square","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2010 Jul 2010 7 months","duration_short":"7 months","end_date":"Jul 2010","start_date":"Jan 2010","subtitle":"Hyatt Regency Columbus Cap Square","title":"Reservation Agent"},{"description":"","duration":"Feb 2009 Jul 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2010","start_date":"Feb 2009","subtitle":"Hyatt Regency Columbus Cap Square","title":"Front Office Agent"}],"url":""},{"company":"Ohio University Inn & Conference Center","company_id":"ouinn","location":"Athens, Ohio","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Ohio University Inn & Conference Center","title":"Banquet Server"}],"url":"https://www.linkedin.com/company/ouinn"},{"company":"Ohio University","company_id":"ohio-university","location":"Athens, OH","positions":[{"description":"","duration":"Nov 2003 Nov 2008 5 years 1 month","duration_short":"5 years 1 month","end_date":"Nov 2008","start_date":"Nov 2003","subtitle":"Ohio University","title":"Student Coordinator- Dining Services"}],"url":"https://www.linkedin.com/company/ohio-university"}]', '["Kim L. Augustyn, CMP “I wish I could take Amanda with me to all the venues we host events at! Always professional and her calming, kind demeanor and problem solving skills always get me through my Annual. She takes pride in her work and always treats everyone with the utmost respect bringing together all departments to ensure a successful event. ”","Britt T. “Amanda and I worked together at Hyatt Regency Columbus for 1 1/2 years. She is a bundle of knowledge and always has something positive to say about the day. She is a hard worker and appreciates each and every client and guest that walks through the doors of the hotel. She is knowledgeable in all Catering aspects and is open to learn new things. I thoroughly enjoyed working with her at Hyatt.”"]']### Assistant: The agent's job is to provide video production services for various events, while the user is reaching out to the agent because they need assistance in producing a high-quality video for a corporate event at Hyatt Regency Columbus.
### Human: Agent: ['Jon Edmonson', 'Eleven years of recruiting a wide range of military and civilian professions for overseas work. Thousands of contacts with retired professionals willing to support national security programs that further our national security goals. Twenty two years military experience, 3 years deployed to Afghanistan, one year at the Joint Readiness Training Center at Ft Polk, LA. My goal is to help veterans continue to serve their country.', 'International Defense Recruiter at PAE at PAE', 'PAE', '[{"company":"PAE","company_id":"pae","industry":"International Trade and Development","location":"Bedford, TX","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Dec 2019","subtitle":"PAE","title":"International Defense Recruiter at PAE"}],"url":"https://www.linkedin.com/company/pae"},{"company":"Engility Corporation","company_id":"engility-corporation","location":"","positions":[{"description":"Corporate Recruiter for Defense Related Positions in Iraq, Afghanistan, Kuwait, Korea, Nigeria, Poland Corporate Recruiter for Defense Related Positions in Iraq, Afghanistan, Kuwait, Korea, Nigeria, Poland","duration":"Jul 2012 - Present 9 years 8 months","duration_short":"9 years 8 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Engility Corporation","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/engility-corporation"},{"company":"Recruiter Engility Programs","company_id":"engility-consulting","location":"Arlington, VA/ Dallas Ft Worth, TX","positions":[{"description":"Programs Worked/Number of PersonnelPast ProgramsAfghan Ministry of Defense Program (527)Afghan Ministry of Interior Program (115)Afghan Training Evaluation and Maintenance Program (ATEMP) (49)Korea Staff Augmentation (3 Teams 15 Personnel)Persistent Ground Surviellance (PGSS) Plus Up (19)Iraq Training and Mentoring Program (149)Current ProgramsTrain Assist Advise Command - Afghanistan (16)Combined Training Advisory Group Afghan Education Program (9)Freedom of Maneuver Counter Improvised Explosive Device Program (8)Train Assist Advise Command National Logistics Organization Combined Logistics Battalion (8)Regional Military Training Center (16)Joint Readiness Training Center Proposal (500)","duration":"May 2008 - Present 13 years 10 months","duration_short":"13 years 10 months","end_date":"Present","start_date":"May 2008","subtitle":"Recruiter Engility Programs","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/engility-consulting"},{"company":"SAIC","company_id":"saicinc","location":"DFW Texas","positions":[{"description":"","duration":"Feb 2004 Dec 2019 15 years 11 months","duration_short":"15 years 11 months","end_date":"Dec 2019","start_date":"Feb 2004","subtitle":"SAIC","title":"International Defense Recruiter SAIC"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"MPRI","company_id":null,"location":"","positions":[{"description":"Office of Military Cooperation Afghanistan Recruiting Assistance Team, Kabul Afghanistan,; .Managed a $3,000,000 construction budget and a $6,000,000 operations and equipment budget executed a procurement budget of over $5,000,000 for equipment and services for the Afghan National Army Recruiting Command (ANARC). Planned and developed a high frequency radio network for the ANARC allowing communication across a country the size of Texas. Responsible for training/mentoring the G4 and G6 of the ANARC. Conducted air and ground missions in a combat zone to supervise logistics support for the ANARC. The ANARC was the first major element of the Afghan Ministry of Defense to reach Initial Operational Capability it attained Full Operation Capability in August 2005.","duration":"Feb 2004 Apr 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2005","start_date":"Feb 2004","subtitle":"MPRI","title":"Senior Advisor"}],"url":""},{"company":"United States Army Field Artillery","company_id":null,"location":"Ft Sill, OK","positions":[{"description":"Operations Officer 2-4 Field Artillery Multiple Launch Rocket SystemU.S. Army, Fort Sill, OK; Managed training, operations, and intelligence for a 450 man organization. I supervised four officers and 20 NCOs and soldiers. Responsible for the operations and training of 4 subordinate units. Supervised movement of subordinate units by air, road, and rail 700 miles and conducted unit evaluations in a simulated wartime environment. Executed Battery level ARTEPs for National Guard units fielding the Multiple Launch Rocket System.","duration":"Sep 1995 Sep 1996 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 1996","start_date":"Sep 1995","subtitle":"United States Army Field Artillery","title":"MAJ"}],"url":""},{"company":"MAJ","company_id":null,"location":"","positions":[{"description":"U.S. Army Fort Sill, OK; Wrote tactical plans for an 8000 man organization Traveled to Kuwait, Saudi Arabia and Korea to write tactical plans for my organization as part of a multidisciplinary team. Managed an extensive database of contingency plans for my organization. Conducted on the ground visits to insure contingency plans met the intent of senior level leaders. U.S. Army Fort Sill, OK; Wrote tactical plans for an 8000 man organization Traveled to Kuwait, Saudi Arabia and Korea to write tactical plans for my organization as part of a multidisciplinary team. Managed an extensive database of contingency plans for my organization. Conducted on the ground visits to insure contingency plans met the intent of senior level leaders.","duration":"Jul 1994 Sep 1996 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 1996","start_date":"Jul 1994","subtitle":"MAJ","title":"III Corps Plans Officer"}],"url":""}]', '["Angelica Holden “Jon is an exceptional recruiter and is always on top of deadlines and task sheets. Very passionate, accommodating, and patient. Truly enjoyed working with him and would again if I had the chance.”","William Goff “Jon will find the right person to fit the requirement. His work ethic is superior, you can always count on him completing the required task in a timely manner. He has an outstanding network that finds the right talent and he understands requirements as stated in RFP\'s and SOW\'s. Excellent recruiter, patient yet time sensitive”"]'] User: ['Liz Larkin', 'Experienced Senior Executive Assistant with a demonstrated history of working in the accounting industry. Strong administrative professional skilled in Scheduling, Travel and Event Planning, Microsoft Office, and Management.', 'Sr. Executive Assistant at EY', 'EY', '[{"company":"EY","company_id":"ernstandyoung","industry":"Accounting","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Sep 2011 - Present 10 years 6 months","duration_short":"10 years 6 months","end_date":"Present","start_date":"Sep 2011","subtitle":"EY","title":"Senior Executive Assistant"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"Advaya Hospitality","company_id":"advaya-hospitality","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2010 Oct 2011 1 year","duration_short":"1 year","end_date":"Oct 2011","start_date":"Nov 2010","subtitle":"Advaya Hospitality","title":"Executive Assistant/Office Manager"}],"url":"https://www.linkedin.com/company/advaya-hospitality"},{"company":"NYLO Hotels","company_id":"nylo-hotels-llc","location":"","positions":[{"description":"","duration":"Feb 2007 Nov 2010 3 years 10 months","duration_short":"3 years 10 months","end_date":"Nov 2010","start_date":"Feb 2007","subtitle":"NYLO Hotels","title":"Office Manager/Executive Assistant"}],"url":"https://www.linkedin.com/company/nylo-hotels-llc"},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Nov 2004 Jan 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jan 2007","start_date":"Nov 2004","subtitle":"The Home Depot","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Design Continuum, Inc","company_id":"continuumepam","location":"","positions":[{"description":"","duration":"Nov 2002 Nov 2004 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2004","start_date":"Nov 2002","subtitle":"Design Continuum, Inc","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/continuumepam"},{"company":"Lowery Music Publishing","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2002 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2002","start_date":"Jan 1999","subtitle":"Lowery Music Publishing","title":"Executive Assistant"}],"url":""}]', '["Emily Phillips “Liz is a supberb multi-tasker. She is adept at managing daily tasks as well as ongoing projects. She is quick on her feet and can make effective decisions on the fly. Emergencies don\'t faze her and she is always one step ahead. Her easy-going attitude makes her a joy to work with.”","Jeff Howard “Liz\'s high standard of professionalism and attention to detail was unmatched in her support of the logistics department. She consitently went above and beyond to ensure needs were met and even when work load seemed unbearable, she always met the challenge with a smile.”"]']### Assistant: The agent's job is to recruit professionals for international defense positions, and today the user is reaching out to the agent because they need assistance in coordinating travel logistics for a high-level national security conference.
### Human: Agent: ['Ryan Anderson', '371-RYAN has been a full time Realtor for over 21 years with hundreds of happy clients! (925) 371-RYAN has been a well known brand for many years and decided to expand into the Eagle Idaho and Greater Boise region. (208) 371-RYAN has launched and is ready to serve you too! Many Californians have discovered this hidden gem where outdoor activities abound, slower friendly pace of life exists and the cost of living ranges 30-70% less!!! Live your best life, Bay to Boise, BaytoBoise.com coming soon! Contact (208) 371-RYAN or (925) 371-RYAN and plan your visit/move today! Whether your buying or selling in the Greater Boise/Eagle area or in the Tri-Valley Bay Area, one stop shop does it all, contact 371-RYAN!', '371-RYAN / Licensed Realtor with Silvercreek Realty Group', '371-RYAN powered by Silvercreek Realty Group', '[{"company":"371-RYAN powered by Silvercreek Realty Group","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Oct 2019","subtitle":"371-RYAN powered by Silvercreek Realty Group","title":"Licensed Realtor with Silvercreek Realty Group"}],"url":""},{"company":"Vintage Real Estate","company_id":null,"location":"Livermore, CA 94550","positions":[{"description":"Realtor / Business owner at Vintage Real Estate Realtor / Business owner at Vintage Real Estate","duration":"Apr 1999 - Present 22 years 9 months","duration_short":"22 years 9 months","end_date":"Present","start_date":"Apr 1999","subtitle":"Vintage Real Estate","title":"Realtor"}],"url":""},{"company":"Legacy Real Estate & Associates","company_id":null,"location":"Livermore","positions":[{"description":"371-RYAN helps buyers and sellers in the Tri-Valley area and specializes in Livermore, CA. Livermore is a great old town with a deep history in vineyards, rodeo and has lots of outdoor activities. Here you will find great golf courses, wineries, hiking/biking trails, and a short drive puts you in the Sierras, Yosemite, Monterey and San Francisco! Refer a friend or family member to buy or sell a home with 371-RYAN, they will be glad you did! 371-RYAN helps buyers and sellers in the Tri-Valley area and specializes in Livermore, CA. Livermore is a great old town with a deep history in vineyards, rodeo and has lots of outdoor activities. Here you will find great golf courses, wineries, hiking/biking trails, and a short drive puts you in the Sierras, Yosemite, Monterey and San Francisco! Refer a friend or family member to buy or sell a home with 371-RYAN, they will be glad you did!","duration":"Apr 1999 Mar 2017 18 years","duration_short":"18 years","end_date":"Mar 2017","start_date":"Apr 1999","subtitle":"Legacy Real Estate & Associates","title":"Realtor"}],"url":""},{"company":"RE/MAX Executive Realty","company_id":"remax-executive-realty","location":"Livermore","positions":[{"description":"For honest, courteous, knowledgeable real estate services, contact me at ryan@371ryan.com For honest, courteous, knowledgeable real estate services, contact me at ryan@371ryan.com","duration":"Apr 1999 Aug 2008 9 years 5 months","duration_short":"9 years 5 months","end_date":"Aug 2008","start_date":"Apr 1999","subtitle":"RE/MAX Executive Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/remax-executive-realty"},{"company":"AAA","company_id":null,"location":"","positions":[{"description":"Sold Homeowner and Auto Insurance policies as well as AAA memberships & Claim Settlement. Sold Homeowner and Auto Insurance policies as well as AAA memberships & Claim Settlement.","duration":"May 1995 Dec 1999 4 years 8 months","duration_short":"4 years 8 months","end_date":"Dec 1999","start_date":"May 1995","subtitle":"AAA","title":"Insurance Sales"}],"url":""}]', '["Mark L. “We hired Ryan to work as our RE Agent when buying our home in Livermore, Ca. Ryan was very helpful and went above and beyond the call of duty. We have been very pleased with the level of service we recieved both during and after our purchase. We will be hopefully working with Ryan again when it comes time to buy our next home.”","Melanie Kennedy “Ryan Anderson was very helpful at every step of the process. He has the knowledge, expertise and resources to sell or help purchase a home and we were very glad that we chose him and his company.”"]'] User: ['Dan Kelly', 'Specialties: o Leaks Traced And Repaired o All Types Of Repiping Services o Gas Piping Installed And Repaired o Water Piping Installed And Repaired o Underground Water And Drain Piping Installed And Repaired o Anti-Scald Tub And Shower Faucets o Sump Pumps Installed And Serviced o Water Heaters Repaired And Replaced o Annual Plumbing Service Maintenance Agreements o Sewer And Drain Cleaning o Water Conditioning And Filtration o Plus Many More!', 'Owner at Dan Kelly Plumbing ServiceLLC', 'Dan Kelly Plumbing Service', '[{"company":"Dan Kelly Plumbing Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458 For all your plumbing needs Call Kelly.....Dan Kelly (920)284-1458","duration":"Sep 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Sep 2008","subtitle":"Dan Kelly Plumbing Service","title":"Owner"}],"url":""},{"company":"Kelly Inspection Service","company_id":null,"location":"","positions":[{"description":"For all your plumbing Needs all in one call Dan @ 920-284-1458 For all your plumbing Needs all in one call Dan @ 920-284-1458","duration":"Sep 2007 Mar 2010 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2010","start_date":"Sep 2007","subtitle":"Kelly Inspection Service","title":"Owner"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Aug 2007 Jul 2008 1 year","duration_short":"1 year","end_date":"Jul 2008","start_date":"Aug 2007","subtitle":"The Home Depot","title":"Master plumber"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"MP Kelly INC","company_id":null,"location":"","positions":[{"description":"This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own This is my family\'s business I worked on and off all my life.My father and I came to the conclusion that we could not work together any longer. And now I am working on my own","duration":"Jun 1993 Dec 2006 13 years 7 months","duration_short":"13 years 7 months","end_date":"Dec 2006","start_date":"Jun 1993","subtitle":"MP Kelly INC","title":"Lead Plumber"}],"url":""}]', '["Travis Salisbury “I highly recommend Dan for any plumbing needs. He has helped me at my office and at home. He does fantastic, quick work and it is nice that he is so friendly with a smile always on his face. He is very knowledgeable and trustworthy. In fact, when he was at my house fixing a sink/faucet, he took a quick look at all of our plumbing and he found a mistake with our water heater connections that was done by a previous plumber that was actually a health hazard and not up to code. To the untrained eye, we would have never caught it, but Dan caught it right away and fixed it for us. One of the many advantages of using Master Plumber Dan versus the guy around the corner. Thank you, Dan!”","Chris Vitella, CPA “Officially as Dan\'s supervisor, he reported to me at The Home Depot, but due to his knowledge and experience in the plumbing industry, you might think that I reported to him. I consulted him with many phases of the business, from ordering materials, brand recommendation, clinics, customer service, and product knowledge. His willingness to help and teach me helped me to be more successful with running my department. He was always one of the the first people to jump in and help with any task, from putting on clinics to stocking the shelves. Even though we no longer work together, I consult him whenever I have any tough questions about plumbing related knowledge. I would not hesitate to employ him, work for him, or with him in any form of business.”"]']### Assistant: The agent's job is to provide real estate services, and today, the agent is reaching out to the user because they need to schedule a plumbing inspection for a property the user is interested in purchasing.
### Human: Agent: ['Danny Do', 'Ambitious young professional with diverse experience in creating business intelligence solutions (Qlik), maintaining data integrity and quality, operating in an agile development environment in cross-functional Kanban/scrum oriented teams, and performing enterprise-level front and back end software testing,', 'Business Intelligence', "Milo's Tea Company, Inc.", '[{"company":"Milo\'s Tea Company, Inc.","company_id":"milo%27s-tea-company-inc-","industry":"Food and Beverage Services","location":"Birmingham, Alabama, United States","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Milo\'s Tea Company, Inc.","title":"Business Intelligence Analyst"}],"url":"https://www.linkedin.com/company/milo%27s-tea-company-inc-"},{"company":"Books A Million","company_id":"books-a-million","location":"Birmingham, Alabama Area","positions":[{"description":"-Developed and designed dashboards and reports for analysis in QlikView and QlikSense.-Created pre-built data models in Qlik Sense to empower end users with limited knowledge of data structures by enabling them to easily access and visualize their data.-Migrated and redeveloped existing QlikView applications to Qlik Sense.-Provided timely responses to ad-hoc requests to meet changing informational/data needs.-Translated business needs into data solutions with actionable information.-Standardized and connect data from different enterprise systems.-Optimized existing reports through development best practices, increasing reliability of information access.","duration":"Sep 2018 Jul 2020 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2020","start_date":"Sep 2018","subtitle":"Books A Million","title":"Business Intelligence Developer"}],"url":"https://www.linkedin.com/company/books-a-million"},{"company":"BBVA Compass","company_id":"bbva-usa","location":null,"positions":[{"description":"-Designed logic and structure updates for an enterprise data warehouse to adapt to changing business requirements.-Bridged differences between technical and non-technical audiences to complete informational projects.-Modeled and mapped database table sources, targets, and transformations.-Analyzed system change requests and provided solutions.-Interacted effectively with all levels of bank management across multiple departments.-Tested and validated data to ensure data quality for proper reporting and analysis.","duration":"Feb 2018 Sep 2018 8 months","duration_short":"8 months","end_date":"Sep 2018","start_date":"Feb 2018","subtitle":"BBVA Compass","title":"MIS Analyst"},{"description":"-Designed, documented, and executed test plans, scenarios, and procedures for software releases.-Performed full development cycle testing with integration and regression tests.-Collaborated with business analysts and developers to create solutions for defects.-Coordinated with multiple business departments to ensure thorough testing of applications.-Built out automated regression tests for online account origination applications.","duration":"Oct 2017 Feb 2018 5 months","duration_short":"5 months","end_date":"Feb 2018","start_date":"Oct 2017","subtitle":"BBVA Compass","title":"Software Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/bbva-usa"},{"company":"Daxko","company_id":"daxko","location":"Birmingham, Alabama Area","positions":[{"description":"-Documented Quality Assurance procedures utilizing cloud software.-Ensured software meets customer needs and business requirements.-Tested software compatibility across most major operating systems and platforms including: OS X, Windows 7 and up, Android, iOS.-Improved software over multiple releases through manual testing of new features and bug fixes.-Collaborated with a cross-functional team - including developers, project managers, customer support, and designers to discuss software recommendations and objectives.-Built SQL queries to extract, update, and verify data integrity.-Reported, tracked, and resolved bugs and defects using Jira.","duration":"Oct 2016 May 2017 8 months","duration_short":"8 months","end_date":"May 2017","start_date":"Oct 2016","subtitle":"Daxko","title":"Software QA Intern"}],"url":"https://www.linkedin.com/company/daxko"}]', '["Butch Mayhew “Danny spent 2 semester\'s with us at Daxko on the QA Team. He was a quick learner and was quickly able to transition from testing UI changes to validating more complex logic changes which required SQL database access. Danny was able to make a huge impact on our team having a go getter attitude always looking for ways to contribute. During his time he participated on 2 different Agile teams learning how a team uses Scrum in order to develop software. Towards the end of the internship, he was able to grow in his skills as a developer as our team reviewed and added to our Test Automation Framework written in Ruby. I would recommend Danny for any technical position.”","Elisha Brown “I have worked under Danny over the past year in our university\'s eSports programming board. He is a true professional, and possesses excellent leadership skills.”"]'] User: ['Steve Cragar', 'Utilizing over 25 years of experience in technology to implement enterprise solutions.', 'Senior Software Engineer | Moonlighting Entrepreneur', 'Dell Technologies', '[{"company":"Dell Technologies","company_id":"delltechnologies","industry":"IT Services and IT Consulting","location":"Greater Seattle Area","positions":[{"description":"","duration":"Sep 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Dell Technologies","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Wine Side Designs INC","company_id":null,"location":"Kirkland, WA","positions":[{"description":"Structured and designed production process, designed/implemented patents, trademarks and web design, wrote legal disclaimers and documentation, handled all company assets/billing, marketing and other business proceedings. Structured and designed production process, designed/implemented patents, trademarks and web design, wrote legal disclaimers and documentation, handled all company assets/billing, marketing and other business proceedings.","duration":"Jan 2017 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Wine Side Designs INC","title":"Chief Executive Officer"}],"url":""},{"company":"Dell EMC","company_id":"dellemc","location":null,"positions":[{"description":"","duration":"Sep 2019 Sep 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2021","start_date":"Sep 2019","subtitle":"Dell EMC","title":"Senior Technical Analyst"},{"description":"","duration":"Sep 2018 Sep 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2019","start_date":"Sep 2018","subtitle":"Dell EMC","title":"Information Technology Technical Analyst"},{"description":"","duration":"Feb 2018 Sep 2018 8 months","duration_short":"8 months","end_date":"Sep 2018","start_date":"Feb 2018","subtitle":"Dell EMC","title":"Information Technology Technical Specialist"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, WA","positions":[{"description":"Fastest to train: Finished training quickly: completed two months of training in less than three weeks.Heavy caseload handling: Meeting SLA on time and on point while balancing heavy loads of traffic, and handling deep log investigation and filtering for route cause. Managing customer relations by exceeding expectations and maintaining a responsibility to time constraints. Placing first in ticket handling: Placed first in ticket closure ranking my second week handling live cases. Continued to double the required closure rate from my second week on. Continued enthusiasm: After putting in a full work-day, sought training outside of work to improve performance. NDES, DEP, AZURE, and other MDM infrastructure.","duration":"Sep 2017 Feb 2018 6 months","duration_short":"6 months","end_date":"Feb 2018","start_date":"Sep 2017","subtitle":"Microsoft","title":"Cloud Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Dell EMC","company_id":"dellemc","location":"Greater Seattle Area","positions":[{"description":"Main duty: Track tickets in ServiceNow and keep SLA in check, document and time stamp resolutions in progress, work with employees, vendors, and other business partners solving technical issues onsite and remotely, run operations at Tech Central while balancing the tickets, provide executive support during livestream events and meetings. Building and Troubleshooting: Networks, PCs, images, security systems, VMs, Bootcamp, Active Directory, O365, Azure, Linux, Windows Server and Pro, OS X, tracking systems, systems lifecycles, remote support and monitoring, vendor management, custom gear modification, print server monitoring, ServiceNow, RSA, MDM, Cisco, Android, IOS, image and system testing. Ranking 2nd place in U.S. for Dell EMC OS conversion deployment implementation. Restructured labs for efficiency. Solved prior unpatched problems in IT knowledge base. Developed solutions for build troubles.","duration":"Aug 2016 Aug 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2017","start_date":"Aug 2016","subtitle":"Dell EMC","title":"Operations Engineer"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"CMIT Solutions of Everett","company_id":"cmit-solutions-of-everett","location":"Greater Seattle Area","positions":[{"description":"Main duty: Track tickets, onsite and travel time, and other business-related items in the system, run weekly reports, make sure SLA is met and business to business performance is held to the highest level. Building and Troubleshooting: Networks, PCs, images, security systems, VMs, Bootcamp, Active Directory, O365, Azure, Linux, Windows Server and Pro, OS X Rack Systems, tracking systems, customer systems lifecycles, remote support and monitoring, vendor management, custom gear modification for aerospace and related manufacturing, X-ray machine testing and troubleshooting, full commercial printer setup.","duration":"Jan 2016 Aug 2016 8 months","duration_short":"8 months","end_date":"Aug 2016","start_date":"Jan 2016","subtitle":"CMIT Solutions of Everett","title":"Field Service Engineer"}],"url":"https://www.linkedin.com/company/cmit-solutions-of-everett"},{"company":"Microsoft","company_id":"microsoft","location":"Studio C Redmond WA","positions":[{"description":"Main duty: Track tickets in team generated system, build upon the efficiency of ticket filing, tracking and response, provide support excellence for internal and external teams, including but not limited to JPL NASA, Trimble, Disney, Legendary, Autodesk.Building and Troubleshooting: Artists/Developer/Testing/Business systems, rendering/farms, HoloLens rigs, network solutions, wire management, AV rigs, lighting rigs, ticket tracking/timing, remote dashboards and metrics, 2D & 3D design, demo stage setup, /Build setup, announce ground up systems and staging, CVP meeting implementation, walking on Mars with JPL (augmented), home testing HoloLens for system improvements, running enterprise demos, RAID, OS standard division builds for streamline deployment, storage and security for classified devices, lab reorg to adapt to a shifting and growing studio, efficiently supporting over 1000 industry experts across 5 studios (5 or more miles traveled per day by running/walking around campus to solve technical issues).","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Microsoft","title":"Technical Operations Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"NA","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 Mar 2014 5 years 3 months","duration_short":"5 years 3 months","end_date":"Mar 2014","start_date":"Jan 2009","subtitle":"NA","title":"Other fields/non tech"}],"url":""},{"company":"CCS Printing","company_id":"ccs-printing","location":"Greater Seattle Area","positions":[{"description":"2D design/repair/conversion for print preparation across plotter/press/digital, job and ticket tracking to keep production flowing on time, managing site move and adapting into main house production, repress swing management, printing swing to night management, training new employees, project management in multiple zones of production. 2D design/repair/conversion for print preparation across plotter/press/digital, job and ticket tracking to keep production flowing on time, managing site move and adapting into main house production, repress swing management, printing swing to night management, training new employees, project management in multiple zones of production.","duration":"Dec 2003 Jan 2009 5 years 2 months","duration_short":"5 years 2 months","end_date":"Jan 2009","start_date":"Dec 2003","subtitle":"CCS Printing","title":"Prepress Tech"}],"url":"https://www.linkedin.com/company/ccs-printing"},{"company":"Contracts","company_id":null,"location":"Redmond, Bellevue; WA","positions":[{"description":"Game Testing: NintendoHardware Testing: MicrosoftTech Support: Infospace Game Testing: NintendoHardware Testing: MicrosoftTech Support: Infospace","duration":"Jan 2000 Jan 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2002","start_date":"Jan 2000","subtitle":"Contracts","title":"Game Testing, Hardware Testing, Technical Support"}],"url":""}]', '["Michael Frank “I\'ve had the pleasure to work with Steve as the primary IT Support that I would seek out for quick knowledgable and professional help. He was excellent at solving some challenging problems with corporate software that I had to use as a Senior Manager. On several occasions I left my laptop with him while I attended a meeting and would pick it up afterwards ready to go. His organization was excellent, finding the information for questions I had quickly and his customer service demeanor was top notch. I was very sorry when I heard he was leaving. I would highly recommend him as a very capable Senior IT Support Advisor and hope to get to work with him again.”","Crystal Cooper CAP-OM “Steve was my go-to guy for technical issues/problems. He always solved my problems, either on the spot, or with creative solutions for avoiding future issues. His resolve and commitment could always be counted on to finish what he started and deliver what was needed to get the job done. Steve got me out of or around more technical issues than I can (or care to) count! The company fortunate enough to bring on Steven will be so very glad they did!”"]']### Assistant: The agent's job is to create business intelligence solutions and perform software testing, and today, the agent is reaching out to the user from Dell Technologies to discuss potential collaboration on implementing enterprise solutions.
### Human: Agent: ['Elizabeth Bibeau', 'Talented healthcare professional with 20 years increasing/changing experience from the carrier perspective of healthcare. Deep understanding of plan administration, developing process from vision, and delivering sales vision to market. Practiced in the art of developing sales story and delivering value proposition to both new and existing business relationships. Coaching of peers in same. Dynamic and engaging personality. Excellence in client service delivery and face of Cigna duties. Fact-based, data driven and insightful.', 'Results-oriented professional respected for analytical and strategic thinking with proven problem solving skills. Talented leader with broad business and financial experience in the healthcare industry.', 'HUB International', '[{"company":"HUB International","company_id":"hub-international","industry":"Insurance","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"HUB International","title":"Account Executive"}],"url":"https://www.linkedin.com/company/hub-international"},{"company":"Willis Towers Watson","company_id":"wtwcorporate","location":"Dallas-Fort Worth Metroplex","positions":[{"description":"","duration":"Sep 2021 Jan 2022 5 months","duration_short":"5 months","end_date":"Jan 2022","start_date":"Sep 2021","subtitle":"Willis Towers Watson","title":"Sr Health & Benefits Client Manager"}],"url":"https://www.linkedin.com/company/wtwcorporate"},{"company":"Cigna","company_id":"cigna","location":null,"positions":[{"description":"Quarterback of the Cigna team for assigned key client accounts, 501 to 5,000 employees, including large\\u0002group Government sector accounts.• Book of Business - 11 Medical Accounts, 46,000 members with average corporate account of 2500employees. 2 large Government clients (18,000 employees), and largest corporate client with 8.000employees. Clients also included Dental business, with 10,000 additional dental-only members.Work with client broker-partners to deliver an exceptional service experience and a team that can berelied upon to answer the phone and work to resolution.• Management and oversight of life-cycle of clients: finalist presentations. on-boarding implementationto service of the account.• Review and understand complexities of client health plan to transition to Cigna flawlessly with minimaldisruption to employees access to health benefits.• Go-to-market lead strategist for book of business and broker partners.Key Contributor to North Texas sales team success through retention and addition of new clients andproduct sales.• Proven client retention abilities, multiple long-term clients and broker relationships.• Collaborate with sales team in bringing the Cigna value story to the market, authoring parts of thestory, and teaching team members to articulate our message.• Product development and value story development to bring products to market and deliver return\\u0002on-investment data analytics.• Mentor and develop new client manger team members to orient client management process (internal)and skills to develop external broker partnerships.• Demonstrated leadership ability and executive presence, interacting with C-Suite, internally with Cignaas well as client decision makers.• Strong presentation skills to existing clients, prospective clients, Boards and C-Suite.• Gold Circle Award six of eight years eligibleGold Circle Cabinet member two years","duration":"May 2011 Jan 2021 9 years 9 months","duration_short":"9 years 9 months","end_date":"Jan 2021","start_date":"May 2011","subtitle":"Cigna","title":"Client Manager"},{"description":"Management of Sales Support and Pre-sale teamsChief of Staff and Project Management lead for General Manager of the Market• Operations strategist in support of Market President membership and network goals.• Collaborate with Market President direct report team and Corporate matrix partners to achieve andexceed Cigna commercial market contribution to earnings.• Projects such as centralization of regional pre-sale teams, start up for on-site care coordination atclient locations, both short and long-term life cycles.• Manage and lead annual market plan strategy, quarterly review of results and pivots when necessaryto achieve objectives and deliver financial/budget commitments.Strategy leadership and execution of market objectives for new business development and clientretention.Organize and lead market meetings and symposiums.Work with market sales leaders to manage membership projections, evaluation of plan and potentialchanges to plan commitment (positive and negative).Manage initiatives relative to management tool compliance, process improvement and recommendationsfor centralizing resources across markets.","duration":"Oct 2005 May 2011 5 years 8 months","duration_short":"5 years 8 months","end_date":"May 2011","start_date":"Oct 2005","subtitle":"CIGNA","title":"Director of Sales Operations & Chief of Staff"},{"description":"Accounting Manager for team of accountants for Southwest HealthplansOversight of Department of Insurance filing Finance Manager reporting to Healthplan CFO responsible for Membership reporting and forecasting","duration":"Nov 2000 Oct 2005 5 years","duration_short":"5 years","end_date":"Oct 2005","start_date":"Nov 2000","subtitle":"CIGNA","title":"Accounting and Finance"}],"url":"https://www.linkedin.com/company/cigna"}]', '["Lovely Marshall “Liz\'s ability to communicate her vision clearly along with her dedication to upselling the right products made working alongside her delightful. Not everyone has the skill set needed to rally a group of people behind a single focus, Liz does. She is very direct and clear about her expectations which takes out the guess work for people working with her. I also admired her critical thinking and strategizing when faced with difficult obstacles. Liz is a great asset to any team.”","Todd Brock “I’ve always known Liz as a master of project management but I watched her grow to be a strong leader of her peers. Liz was looked to by everyone for her great ideas and winning strategies. She’s whip smart and developed relationship skills that were second to none. Any company would be lucky to have her!”"]'] User: ['Jennifer Thompson', 'Experienced Engineer with a demonstrated history of working in the Defense & Space industry. Skilled in security, logistics, management and quality. Strong information technology professional with a Bachelors in Cybersecurity Engineering from Champlain College.', 'Senior Cyber Design II', 'Raytheon Intelligence & Space', '[{"company":"Raytheon Intelligence & Space","company_id":"raytheonintelligenceandspace","industry":"Defense and Space Manufacturing","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Raytheon Intelligence & Space","title":"Senior Cyber Design II"},{"description":"","duration":"Mar 2018 Jun 2021 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2021","start_date":"Mar 2018","subtitle":"Raytheon Intelligence & Space","title":"Senior System Engineer II"},{"description":"","duration":"Apr 2017 Mar 2018 1 year","duration_short":"1 year","end_date":"Mar 2018","start_date":"Apr 2017","subtitle":"Raytheon Intelligence & Space","title":"Information System Security Officer"},{"description":"","duration":"Mar 2015 Apr 2017 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2017","start_date":"Mar 2015","subtitle":"Raytheon Intelligence & Space","title":"COTS Manager"},{"description":"","duration":"Mar 2009 Mar 2015 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2015","start_date":"Mar 2009","subtitle":"Raytheon Intelligence & Space","title":"Supplier Quality Analyst"},{"description":"","duration":"Jan 2008 Mar 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2009","start_date":"Jan 2008","subtitle":"Raytheon Intelligence & Space","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/raytheonintelligenceandspace"},{"company":"CompUSA","company_id":"compusa","location":null,"positions":[{"description":"","duration":"May 2007 Jan 2008 9 months","duration_short":"9 months","end_date":"Jan 2008","start_date":"May 2007","subtitle":"CompUSA","title":"Rebuyer / Assistant Buyer"},{"description":"• Organize samples for review with buyer• Assist review of product for approval from buyer• Assist with manager email and call backs to vendors• Attend vendor meetings and provide input to products and test process• Assist/Back-up team member• Maintain ACT database• Responsible for Setting up the vendors as a vendor for CompUSA• Create and maintain weekly sell through analysis for each vendor.","duration":"Mar 2006 Apr 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2007","start_date":"Mar 2006","subtitle":"CompUSA","title":"New Product Development Coordinator"},{"description":"\uf0a7 Developed and Manage Pilot/Program, restructuring Tech Services onsite service model. Program has significantly reduced overall department costs and increased average speed of service from ten days to three.\uf0a7 Ensure that technicians are paid in timely fashion\uf0a7 Management of projects by means of service order creation, scheduling and closure, equipment tracking, and billing.\uf0a7 Providing project reporting, analysis and communications to field teams, corporate management and other internal departments. Assess, develop, and refine internal and external processes.\uf0a7 Create and maintain communications with internal departments/business as well as with upper Management.","duration":"Oct 2004 Mar 2006 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2006","start_date":"Oct 2004","subtitle":"CompUSA","title":"Project Manager"},{"description":"\uf0a7 Providing administrative assistance to over 20 Field Service Managers and their Teams.\uf0a7 Administrative assistant to one, or more, corporate directors simultaneously, and on a daily basis.\uf0a7 Insuring all travel arrangements were kept current. Along with any other administrative duties needed for corporate directors I was working with.\uf0a7 Responsibility for the ordering of all office supplies for the entire department, and insuring all orders and purchases were up to date, and current.\uf0a7 Responsible for creating and maintaining departmental spreadsheets, reflecting information pertaining to the business.\uf0a7 Responsibility for any programming or emergency maintenance and repair for the in-store proprietary software called MXP. Also instructed fellow personnel in the proper steps one should take while performing any necessary maintenance on the MXP program. Also, some training on the MXP system when needed.","duration":"Apr 2000 Oct 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Oct 2004","start_date":"Apr 2000","subtitle":"CompUSA","title":"Field Services Coordinator/Administrative Assistant"}],"url":"https://www.linkedin.com/company/compusa"},{"company":"ACSI","company_id":"acsis-inc","location":"","positions":[{"description":"Writing, Circulating, Distributing, and maintaining all procedures and specifications for the company.Keep multiple tracking logs of finished goods, raw materials, and Co-producer materials.Responsibility for all SPC (Statistical Process Control) charts and reports.Devising the system to recycle used materials, such as acetone, battery acid, electrolyte, etc.Responsible for all Co-produced material Certificate of Analysis, (C of A\'s).Filled in as backup receptionist when original member was out.Responsible for training fellow employees over the procedures followed at the site.Responsible for maintaining and keeping inventory of all hazardous chemicals used at the warehouse, and at the main site.Instrumental in obtaining our ISO 9000 Certification.","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"ACSI","title":"Document Control Clerk"}],"url":"https://www.linkedin.com/company/acsis-inc"}]', '["“I had the pleasure of working with Jennifer when she was a member of the Mission Assurance organization at the Raytheon Garland, Texas facility. Jennifer, was a very key member of a team that deployed the Ethics Education for approximately 2000 empoyees at the Garland, Texas facility. She scheduled and prepared all of the material for the train the trainer sessions and was responsible for coordinating the schedules of our Leadership team so that they could instruct the many Ethics Education sessions. In addition, Jennifer was reponsible for keeping track of the employees who completed the education requirement. She developed Charts, graphs and metrics that were provided to Corporate Ethics to chart progress on a weekly basis during the training period. Patti Ellis our Vice President of Ethics and Compliance Raytheon Company was very impressed with Jennifer\'s metrics and asked that her charts be shared with Ethics Directors from the other Raython Business Units. Jennifer is very organized, very motivated and a great team player. I highly recommend this very capable individual for any position that her experience and skills qualify her for.”","“I have had the pleasure of working with Jennifer for the last 2 1/2 years. She is very knowledgeable, capable, reliable and extremely efficient. She is not afraid to tackle any challenge assigned to her and always has an upbeat positive attitude. She will always \\"go the extra mile\\" to get the job done and is always willing to help anyone who needs it. I would strongly recommend Jennifer for any position that she would wish to pursue. She would be a credit and an asset to any organization fortunate enough to have her in it\'s ranks.”"]']### Assistant: The agent's job is to develop new business relationships and deliver sales vision to the market. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the defense and space industry.
### Human: Agent: ['Stephen Carter', "BiographyStephen is an award-winning seasoned entertainment professional, equally at ease with budgets and logistic as he is with the creative aspects of film and video, producing for Propaganda Films, DNA, O-Pictures, Cream Cheese and Picture Vision until co-founding Two-Headed Monster, where he operated as Head of Production, overseeing projects for clients like McCann-Ericsson, HBO, 20th Century Fox, Fox Television, Sony, and Showtime. Most recently writing, producing, directing, and editing commercials and long-form videos for Time Warner Cable Media and Spectrum Reach. He has worked in Russia, Japan, Australia, Mexico, and all over the U.S., and has extensive experience in direction, cinematography, writing, editing, motion graphics, special effects, color correction, and audio mixing & supervision. Stephen’s broad expertise and experience make him uniquely qualified as a production leader.Stephen is currently editing his debut novel, GERM LINE: REVOLUTION. He is also seeking financing for his feature film, PEEKER, and working on a new screenplay. Find out more at stephenacarter.comStephen's Art Photography is available for purchase at https://www.etsy.com/shop/MingusTradingCo Ask about custom framed and signed pieces.To view a producing sample and watch demo reels, visit the links above. To download a script list, a resume or his scripts visit his scripts folder at the Box link below.Specialties: Directing, Cinematography, Editing, Screenwriting, Producing, Line Producing, Budgeting, Scheduling, Personnel Management, Union Negotiations, Contract Negotiations, Mixing Supervision, Color Correction.", 'Writer, Producer, Director seeking directing opportunities.', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"Write, produce, direct, edit & shoot film and video productions of any scale.","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Freelance","title":"Producer, Director"}],"url":""},{"company":"Kernel, A Spectrum Reach Company","company_id":"spectrum-reach","location":"Perrysburg, Ohio","positions":[{"description":"Head of the production department for Kernel in Northern Ohio. Responsible for conceiving, writing, producing & directing television commercials and digital media advertising for local and regional businesses, including Cleveland, Akron, Canton, Youngstown, Toledo, Findlay & Lima.","duration":"Aug 2011 Jul 2018 7 years","duration_short":"7 years","end_date":"Jul 2018","start_date":"Aug 2011","subtitle":"Kernel, A Spectrum Reach Company","title":"Producer/Director"}],"url":"https://www.linkedin.com/company/spectrum-reach"},{"company":"S. A. Carter & Co.","company_id":null,"location":"","positions":[{"description":"Director/DP/Screenwriter/Producer - Written over a dozen screenplays, two produced. Numerous contracted rewrites. Action/Horror script, GOD SQUAD is currently under option by director Matthiew Klinck. Thriller script, PEEKER is a Page Award Bronze Prize Winner. Investigative Realty Series, CONSPIRACY: EXPOSED is a Scriptapalooza TV Semi-finalist. FADIN\' AWAY - Rock drama about the rise of a southern white rock rapper dealing with his mentally ill mother, (co-written with Bear Badeaux,) is currently in development. Director attached.Representation: Zero Gravity Management. Please view Demo Reels attached to the links above under contact Info. You may download my resume, a Script List for Screenplay descriptions, and full length Screenplays from the Screenplay Folder below.","duration":"Dec 2007 Aug 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2011","start_date":"Dec 2007","subtitle":"S. A. Carter & Co.","title":"Owner"}],"url":""},{"company":"NEC Entertainment","company_id":null,"location":"","positions":[{"description":"Producer, filmed projects. Co-producer/Line Producer, LOST IN PLAINVIEW (2006). AU PAIR, (thriller,) currently in development. Director Eric Chambers attached.","duration":"Apr 2004 Aug 2011 7 years 5 months","duration_short":"7 years 5 months","end_date":"Aug 2011","start_date":"Apr 2004","subtitle":"NEC Entertainment","title":"Producer"}],"url":""},{"company":"E! Entertainment Television","company_id":"e-entertainment-television","location":"","positions":[{"description":"Responsible for the Post Supervision for a series of \\"Forbes\\" List shows.","duration":"Sep 2007 Nov 2007 3 months","duration_short":"3 months","end_date":"Nov 2007","start_date":"Sep 2007","subtitle":"E! Entertainment Television","title":"Post Production Supervisor"}],"url":"https://www.linkedin.com/company/e-entertainment-television"},{"company":"Rehearsals.com","company_id":null,"location":"","positions":[{"description":"Freelance Writer, Producer and Segment Producer. Wrote and produced pieces incorporating taped rehearsals and on camera interviews for Earth, Wind & Fire, Brian McKnight, Queen Latifah, Mick Fleetwood, Hinder, Hoobastank, Lisa Marie, Jada Pinkett-Smith and many others. Produced the television series pilot, LESSONS FROM THE LEGENDS.","duration":"Feb 2005 Jul 2007 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2007","start_date":"Feb 2005","subtitle":"Rehearsals.com","title":"Producer"}],"url":""},{"company":"Two Headed Monster","company_id":null,"location":"","positions":[{"description":"Co-founder. Responsible for overseeing all production and post finishing.","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Two Headed Monster","title":"Head of Production"}],"url":""},{"company":"Propaganda Films","company_id":null,"location":"","positions":[{"description":"Responsible for budgeting, scheduling, personnel, logistics, client and director relations.","duration":"1988 1991 3 years","duration_short":"3 years","end_date":"1991","start_date":"1988","subtitle":"Propaganda Films","title":"Producer, Line Producer"}],"url":""}]', '["“Stephen was wonderful and did a great job for my company. I wouldn\'t want to make another movie without him.”","“Stephen Carter\'s script, \\"The Firestone\\" impressed me, above all, for its vivid characterization and sense of daring high adventure into the unknown. In a screenplay containing high adventure and juggling several complex relationships, as this one does, it\'s easy for the writer to be absorbed in the action blue print and lose the heart. Stephen\'s refreshing work never strayed from the heart, and it was a pleasure to offer a few structural suggestions I thought could help boost it \\"across the finish line\\" into the ultra-competitive screenwriting marketplace.”"]'] User: ['Amy Hayes', 'Identity, print, digital, and environmental design • In-house and agency experience for a variety of industries from high tech to non-profit and everything in between • Collaborative leadership style and a talent for relationship building', 'Designing brands. Building relationships.', 'Amy Hayes Design', '[{"company":"Amy Hayes Design","company_id":null,"location":"Boulder, CO","positions":[{"description":"","duration":"Mar 2015 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Amy Hayes Design","title":"Principal / Creative Director"}],"url":""},{"company":"Vermilion Design + Digital","company_id":"vermiliondesign","location":"Boulder, CO","positions":[{"description":"","duration":"Nov 2016 Sep 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2019","start_date":"Nov 2016","subtitle":"Vermilion Design + Digital","title":"Senior Art Director"}],"url":"https://www.linkedin.com/company/vermiliondesign"},{"company":"Boba Inc.","company_id":"boba-inc-","location":"Boulder, CO","positions":[{"description":"• Strategy, creative direction and design.• Responsible for visual and verbal identity across multiple channels including identity, web, social media, advertising, packaging, photography, video, trade shows, collateral, product and textile design. • Vetting and management of writers, SEO team, web developers, and designers.• Development and implementation of content marketing strategy.• Cultivation of collaborative and creative work environment. • Strategy, creative direction and design.• Responsible for visual and verbal identity across multiple channels including identity, web, social media, advertising, packaging, photography, video, trade shows, collateral, product and textile design. • Vetting and management of writers, SEO team, web developers, and designers.• Development and implementation of content marketing strategy.• Cultivation of collaborative and creative work environment.","duration":"Sep 2013 Mar 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2015","start_date":"Sep 2013","subtitle":"Boba Inc.","title":"Creative Director"}],"url":"https://www.linkedin.com/company/boba-inc-"},{"company":"Origin Graphic Design","company_id":null,"location":"Boulder Colorado","positions":[{"description":"AGENCY WORK: Vermilion, McGinty, Comm Arts, Future PartnersCLIENTS INCLUDE: Penguin Putnam, Giant Bicycle, Merrell, Genentech, IDEX, ATFilms, Boulder County Energy Smart, IZZE, Andrisen Morton, Barnes & Noble, Boba, Philanthropiece, Hammerwell, Sounds True, Colorado Public Radio, Colorado Fresh Markets• Cultivating successful long-term client, agency, and contractor relationships.• Strategic and results-oriented creative direction, project management, and design for projects large and small in brand development, identity, print, web, and environmental arenas.• Membership and participation in local AIGA chapter.","duration":"2000 2013 13 years","duration_short":"13 years","end_date":"2013","start_date":"2000","subtitle":"Origin Graphic Design","title":"Creative Director / Principal"}],"url":""},{"company":"Sounds True","company_id":"sounds-true","location":"Boulder, CO","positions":[{"description":"• Art direction and design of packaging, direct mail, and catalogs—both consumer and wholesale. • Management of 6-person design team.• Creation of company-wide production scheduling.• Creation of design discussion group to facilitate higher level design thinking.• Facilitation of weekly cross-departmental team meetings.• Organizational development and participation on business steering committee. • Art direction and design of packaging, direct mail, and catalogs—both consumer and wholesale. • Management of 6-person design team.• Creation of company-wide production scheduling.• Creation of design discussion group to facilitate higher level design thinking.• Facilitation of weekly cross-departmental team meetings.• Organizational development and participation on business steering committee.","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Sounds True","title":"Art Director"}],"url":"https://www.linkedin.com/company/sounds-true"}]', '["Lisa Kerans “Amy is a rare talent who combines exceptional design ability with exceptional people skills, focused art direction with artful management. She can create a beautiful, effective brand identity in record time — while also mentoring diverse personalities and building community within and between teams. She is flexible, fair, and inspiring. She also knows how to be honest without being abrasive, and handles difficult situations with tact, compassion, humor, intelligence, grit and grace.”","Erin Beth Bosik “Amy is, in a word, delightful. And in a few more words, she is creative, dedicated, collaborative, hardworking and—yeah, I’ll say it—a whole lot of fun. It has been my distinct pleasure to work with Amy on a variety of projects, and as I sit here writing this, I look forward to many more. Amy and I have tackled everything from a total website redesign to product packaging, advertising and collateral, and through it all, she has consistently brought thoughtful design ideas and rock-solid creative direction to the table. No excuses. No insecurities. Just mighty fine work. With this chick, it’s not about the two of us duking it out art director versus copywriter…mano y mano…to see who has the stronger idea. It’s about making each other’s work better. Her actionable feedback and strategic mind have helped me become a better writer for her brand, and to me, that’s the mark of a truly excellent creative professional.”"]']### Assistant: The agent's job is to produce and direct film and video productions, while the user is reaching out to the agent because they need a creative director to design and develop a visual identity for their new project.
### Human: Agent: ['Patricia A. York', "Utilizing advanced technology and timely resources, I consistently deliver fresh and innovative thinking, actionable ideas and proven strategies that get results. I am a passionate individual whose resume boasts a vast array of professional experience and training. I have held previous positions with some of the country's top corporations and multi-million dollar businesses, which gives me a unique sensitivity toward customer service, collaboration, negotiation and the global marketplace. New venture business successes: *Internet Marketing (revenues increasing 400% in first two years) *Innovative Consumer Insights (Strategic Planning and Advertising) Previous Corporate Executive Positions include: *American Airlines *Mattel Toys *Quaker Oats *Dr Pepper", 'Strategic Advisor at Innovative Insights', 'Innovative Insights', '[{"company":"Innovative Insights","company_id":null,"location":null,"positions":[{"description":"","duration":"Oct 1992 - Present 29 years 3 months","duration_short":"29 years 3 months","end_date":"Present","start_date":"Oct 1992","subtitle":"Innovative Insights","title":"Strategic Advisor"},{"description":"Consulting Project Lead - Consumer Research, Analytics, & OptimizationEntrepreneurial InterestsStrategic planningAdvertisingContent strategyNew business development-corporateSpecialty business-niche marketingFocus:PositioningAdvertisingBrand developmentConsumer behavior-decision makingTargetingPackagingStrategic planningSpecialty areas:-Travel Industry-Consumer Packaged Goods-Training","duration":"Jan 1991 Dec 2017 27 years","duration_short":"27 years","end_date":"Dec 2017","start_date":"Jan 1991","subtitle":"Innovative Insights","title":"Independent Business Owner"}],"url":""},{"company":"American Airlines","company_id":"american-airlines","location":"Dallas/Fort Worth Area","positions":[{"description":"-Consumer specialist-Research & Marketing-Route development-Target marketing-Management-Strategic Planning -Consumer specialist-Research & Marketing-Route development-Target marketing-Management-Strategic Planning","duration":"Mar 1988 Oct 1990 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 1990","start_date":"Mar 1988","subtitle":"American Airlines","title":"Senior Project Specialist"}],"url":"https://www.linkedin.com/company/american-airlines"},{"company":"Mattel, Inc.","company_id":"mattel","location":"Greater Los Angeles Area","positions":[{"description":"*New product development, testing, brand imaging*Strategic planning, marketing & advertising development*Managed vendors of research & advertising agencies*All level communication of recommendations*Brand imaging, planning, and introduction with target marketing *New product development, testing, brand imaging*Strategic planning, marketing & advertising development*Managed vendors of research & advertising agencies*All level communication of recommendations*Brand imaging, planning, and introduction with target marketing","duration":"Sep 1985 Jul 1987 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 1987","start_date":"Sep 1985","subtitle":"Mattel, Inc.","title":"Senior Analyst"}],"url":"https://www.linkedin.com/company/mattel"},{"company":"Quaker Oats","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"* New product introduction - CHEWY GRANOLA BARS* Strategy for established products* Research Design, Implementation, Analysis, Actionable Recommendations presented to Upper Management* Team projects, including management of inhouse data collection personnel * New product introduction - CHEWY GRANOLA BARS* Strategy for established products* Research Design, Implementation, Analysis, Actionable Recommendations presented to Upper Management* Team projects, including management of inhouse data collection personnel","duration":"Aug 1984 Sep 1985 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 1985","start_date":"Aug 1984","subtitle":"Quaker Oats","title":"Marketing Research Analyst"}],"url":""},{"company":"Dr Pepper","company_id":null,"location":"Dallas, Texas, United States","positions":[{"description":"* Nutrasweet research* Nutrasweet Diet Dr Pepper Introduction, Brand Image* Strategic planning* Design, implementation, analysis of primary research* Target marketing & advertising with Y & R, New York * Nutrasweet research* Nutrasweet Diet Dr Pepper Introduction, Brand Image* Strategic planning* Design, implementation, analysis of primary research* Target marketing & advertising with Y & R, New York","duration":"Jan 1983 Jul 1984 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 1984","start_date":"Jan 1983","subtitle":"Dr Pepper","title":"Marketing Research Analyst"}],"url":""}]', '["Garry Upton “Dear Patricia: I\'ve written this recommendation to share with other Linkedin members. Patricia and I have recently reconnected after years of working within the marketing research community. It was great to catch up with her. I have grown to appreciate the services Linkedin provides in this way. Patricia continues a very successful career, including 10 years teaching and training others in our industry. When we worked together at Dr. Pepper, I found Patricia to be someone who served the research community, and her internal clients well. She was a stickler for building the correct research for each project, not just passing on orders, but personally getting involved and providing the correct types of research each client and project required. Her analysis was always spot on. I\'m pleased to have reconnected and to have the chance to share this recommendation. Garry M. Upton Executive Vice President Decision Analyst, Inc.”","Robert Lorch “In her time in the psychology graduate program at the University of Kentucky, Patricia was passionate about her research involvement. She showed good insights in identifying interesting problems, good initiative in getting projects started, and conscientiousness in seeing projects through to completion.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to provide strategic advice and innovative solutions to clients in the technology industry. Today, the user is reaching out to the agent because they need assistance with designing a cutting-edge user interface for their new software product.
### Human: Agent: ['Sheethal K.', 'Rising technology executive noted for executing complex technology programs and driving business innovation, leveraging artificial intelligence, devops, cloud, API, security, operations and risk management leadership to accelerate business growth and gain completive edge. 17 years of technology strategy, architecture and delivery expertise (global teams - multiple geographies), Adept with large scale transformation projects (technology and business), specializing in modern architectures and assisting clients with building technology roadmaps, while also result oriented and understanding the business needs and organization objectives. Solid experience in implementing innovative technologies, currently working on building enterprise virtual agents and call center transformation using AI, NLP, data science, cloud and APIs. Experience in Artificial Intelligence, Data science, AWS, Hadoop, Cassandra, APIs, technologies.', 'Digital Tech Arch Sr Principal at Accenture', 'Accenture', '[{"company":"Accenture","company_id":"accenture","location":null,"positions":[{"description":"","duration":"Jun 2017 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Accenture","title":"Digital Tech Arch Sr Principal"},{"description":"","duration":"Apr 2006 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Apr 2006","subtitle":"Accenture","title":"Senior Technical Architect"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jun 2002 Mar 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2006","start_date":"Jun 2002","subtitle":"Hewlett-Packard","title":"Systems/Software Lead Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Trigyn Technologies","company_id":"trigyn-technologies","location":"","positions":[{"description":"","duration":"Dec 2000 May 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2002","start_date":"Dec 2000","subtitle":"Trigyn Technologies","title":"Analyst Programmer"}],"url":"https://www.linkedin.com/company/trigyn-technologies"}]', '["Seth Vannaman “I worked very closely with Sheethal for 16 months on a complex global implementation. While his ability to set direction for others, prioritize tasks, and communicate clearly to many stakeholders are critical, it was Sheethal’s technical experience, innovative thinking, and poise in the face of many changes that make him invaluable to a large scale project.”","Badari Narayana “Sheethal was a thought provoker. His words usually used to start \\"Hey not like that, why can’t it be this way...\\". His presence made turn a grim situation to bubbling again. A great socializing person with all possible quotients in world (IQ/EQ/MQ etc) is what makes this smart guy stand noticeable in thousands.”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to drive business innovation and accelerate business growth using artificial intelligence and modern architectures, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in marketing and business development.
### Human: Agent: ['Julia Quigley', 'I’m a multi-disciplinary graphic designer who’s delivered creative and engaging solutions across brand identity, print, art production, video, and digital media. From 2019-2020 I worked for the Asheville Art Museum as a Communications Intern and then on to a Digital Storyteller. I won the 2021 Intern of the Year award from the University of North Carolina at Asheville for my work at the art museum. My work has also been featured in their rooftop cafe and youtube channel. I also have over a hundred podcast episodes that I created under The Unstoppable Woman Global Coaching Company where I served as Podcast Manager for a year. I currently reside at Journalbooks as a Graphic Artist I/ Art Analyst where my primary focus is creating 24 HR turnaround projects as well as quality control for every project. Skills: logo design, branding and identity, typography, CSS, HTML, InDesign, Photoshop, Illustrator, Adobe After Effects, Adobe Audition, Procreate, and MAYA. Like what you see? Please reach out! My career goal is to create happiness wherever I go!', 'Graphic Designer at Diesel Jack Media', 'Diesel Jack Media', '[{"company":"Diesel Jack Media","company_id":"diesel-jack-media","industry":"Advertising Services","location":"Durham, North Carolina, United States","positions":[{"description":"","duration":"Nov 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Diesel Jack Media","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/diesel-jack-media"},{"company":"JournalBooks","company_id":"journalbooks","location":"Charlotte, North Carolina, United States","positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"JournalBooks","title":"Graphics Artist I"}],"url":"https://www.linkedin.com/company/journalbooks"},{"company":"The Unstoppable Woman","company_id":"the-unstoppable-woman","location":"","positions":[{"description":"","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"The Unstoppable Woman","title":"Podcast Manager"}],"url":"https://www.linkedin.com/company/the-unstoppable-woman"},{"company":"Asheville Art Museum","company_id":"asheville-art-museum","location":null,"positions":[{"description":"Works primarily as part of the Communications team; in collaboration with the Curatorial team, conducting interviews, shoot video, and produce short educational videos. These videos may be accessible to the public in the Museum’s digital spaces and galleries, and through the Museum’s website, searchable online Collection database, and social media channels","duration":"Dec 2019 May 2020 6 months","duration_short":"6 months","end_date":"May 2020","start_date":"Dec 2019","subtitle":"Asheville Art Museum","title":"Multimedia Storyteller"},{"description":"The Communications team expands public awareness of the Museum and aims to increase attendance and revenue. The Communications team produces press releases; circulates images for reproduction, places advertisements, produces print and digital newsletters and other promotional materials, and updates the Museum’s website and social-media pages. Interns assist in writing content for the website, creating social media content, producing press releases, and creating graphics.","duration":"Aug 2019 Dec 2019 5 months","duration_short":"5 months","end_date":"Dec 2019","start_date":"Aug 2019","subtitle":"Asheville Art Museum","title":"Marketing Communications Intern"}],"url":"https://www.linkedin.com/company/asheville-art-museum"},{"company":"University of North Carolina at Asheville","company_id":"unc-asheville","location":null,"positions":[{"description":"Produces marketing material for Asheville Campus Entertainment and manages all social media accounts including Instagram, Facebook, Twitter, and Snapchat. Analyzes event data and reports event attendance to committee directors. Holds monthly collaboration meetings with outside organizations to create relationships and collaborative events that are beneficial for both parties, such as the UNC Asheville athletics department. Offers marketing support to other organizations when needed. Orders and creates promotional items for Asheville Campus Entertainment and holds monthly giveaways for UNC Asheville Students, while managing the promotions budget.","duration":"May 2019 May 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2020","start_date":"May 2019","subtitle":"University of North Carolina at Asheville","title":"Programming Supervisor: Vice President of External Affairs"},{"description":"","duration":"2017 May 2020 3 years","duration_short":"3 years","end_date":"May 2020","start_date":"2017","subtitle":"University of North Carolina at Asheville","title":"Circulation Assistant"},{"description":"","duration":"Aug 2018 May 2019 10 months","duration_short":"10 months","end_date":"May 2019","start_date":"Aug 2018","subtitle":"University of North Carolina at Asheville","title":"Programming Supervisor: ACE President"}],"url":"https://www.linkedin.com/company/unc-asheville"},{"company":"cbdMD","company_id":"cbdmd","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"cbdMD","title":"Marketing and Graphics Intern"}],"url":"https://www.linkedin.com/company/cbdmd"}]', '["Amira Alvarez “Julia excelled in her role first as a researcher and then as a podcast assistant and manager. She was very organized, a good communicator, a great team player, and prided herself on getting things done on time. She was adaptable and took on new roles as they came to her. She was an overall joy to work with! I am happy to recommend her and would be happy to serve as a reference.”","Sarah Hockett “Julia is truly a rare gem and an incredible asset to any company. She has an outstanding attitude and approaches all projects with enthusiasm. She is always willing to roll her sleeves up and help whenever and wherever she is needed and can do so with grace and ease. She has an extraordinary balance between creative and analytical thinking which make her invaluable. She always goes above and beyond what is assigned to her, and actively works to improve the company as a whole. I would highly recommend Julia as a stand out individual in almost any role you could throw at her. She is dedicated, hardworking, versatile, and a joy to have on your team. ”"]'] User: ['Spandana Akella', 'Seasoned Business Consultant with over 16 years of experience in business advisory, change adoption, product marketing & thought leadership. Ex-entrepreneur - Business research, operational, IT & strategy consulting experience with Fortune 500 clients - Experience working across Healthcare & Life Sciences, banking & financial services, travel & tourism, retail and technology sectors - Business advisory & management consulting experience with multiple start-ups and small & medium businesses', 'Product Strategy & Transformation Coach', 'Slalom', '[{"company":"Slalom","company_id":"slalom-consulting","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Slalom","title":"Sr. Consultant, Business Advisory Services"},{"description":"","duration":"Jul 2018 Jun 2021 3 years","duration_short":"3 years","end_date":"Jun 2021","start_date":"Jul 2018","subtitle":"Slalom","title":"Consultant, Business Advisory Services"}],"url":"https://www.linkedin.com/company/slalom-consulting"},{"company":"California Department of Rehabilitation","company_id":"california-department-of-rehabilitation","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"California Department of Rehabilitation","title":"Product Strategy and Digital Transformation (coach)"},{"description":"","duration":"Jul 2021 Jan 2022 7 months","duration_short":"7 months","end_date":"Jan 2022","start_date":"Jul 2021","subtitle":"California Department of Rehabilitation","title":"Change Adoption and Transformation advisor"}],"url":"https://www.linkedin.com/company/california-department-of-rehabilitation"},{"company":"Roche","company_id":"roche","location":"","positions":[{"description":"","duration":"Nov 2020 Jul 2021 9 months","duration_short":"9 months","end_date":"Jul 2021","start_date":"Nov 2020","subtitle":"Roche","title":"Agile Coach"}],"url":"https://www.linkedin.com/company/roche"},{"company":"ALAMEDA COUNTY PUBLIC HEALTH DEPARTMENT","company_id":"alameda-county-public-health-department","location":"","positions":[{"description":"","duration":"Sep 2020 Oct 2020 2 months","duration_short":"2 months","end_date":"Oct 2020","start_date":"Sep 2020","subtitle":"ALAMEDA COUNTY PUBLIC HEALTH DEPARTMENT","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/alameda-county-public-health-department"},{"company":"Chevron","company_id":"chevron","location":"","positions":[{"description":"","duration":"Jan 2020 May 2020 5 months","duration_short":"5 months","end_date":"May 2020","start_date":"Jan 2020","subtitle":"Chevron","title":"Organizational Capability Lead - Behavioral Change Management"}],"url":"https://www.linkedin.com/company/chevron"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":null,"positions":[{"description":"Sourcing and business process advisory for Clinical Supply Chain Management","duration":"Mar 2019 Dec 2019 10 months","duration_short":"10 months","end_date":"Dec 2019","start_date":"Mar 2019","subtitle":"Gilead Sciences","title":"Consulting Engagement Manager, Sourcing advisory - Clinical Supply Chain Management"},{"description":"- Business Program Manager for an Enterprise GxP implementation overseeing Business implementation, Organizational Change Management and Process Optimization","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"Gilead Sciences","title":"Business Program Manager for a large scale, Enterprise GxP system implementation"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Kaiser Permanente","company_id":"kaiser-permanente","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2017 Jul 2018 11 months","duration_short":"11 months","end_date":"Jul 2018","start_date":"Sep 2017","subtitle":"Kaiser Permanente","title":"Investment Strategy Consultant (Analytics Investment Programs)"}],"url":"https://www.linkedin.com/company/kaiser-permanente"},{"company":"Cognizant","company_id":"cognizant","location":null,"positions":[{"description":"Business consulting (2015-2016):Business consulting, Thought leadership and sourcing advisory for top global pharmaceuticals and Bio-pharma customers in the Bay Area.Product & Program Management (2014):I worked with the life sciences industry on gamification-based, hi-tech mobility products, apps, ideas & thought leadership initiatives in the patient-centricity area that help engage patients through clinical trials, enable them to manage their overall health, in turn drive better health outcomes. I also managed a pilot implementation of one such product at a big (top 5) pharmaceutical (Sanofi).My role involved:Product Development of a mHealth product and Project Manager for first client implementation• Manage product conceptualization, business case development, requirements, design, user experience/journey of a patient engagement mobile application• Project Management of the pilot implementation of the product at a large pharmaceutical• Taking the product to market to pharmaceutical companies and CROsPMO for a highly acclaimed, large-scale, shared investigator portal product\'s development & pilot implementation initiative - http://www.marketwatch.com/story/transcelerate-selects-cognizant-to-develop-a-clinical-trials-collaboration-platform-2014-07-24-618300Business Development For Life Sciences R&D (2013):I managed the business development pipeline & was accountable for pursuing and impacting opportunities in the clinical development and platform based service offerings areas within Cognizant’s Life Sciences R&D practice. I have initiated and worked on several non-linear growth opportunities and proofs of concept such as the Electronic Health records integration into Life Sciences, vertical & clinical cloud proposition, etc.","duration":"Jan 2014 Jul 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2018","start_date":"Jan 2014","subtitle":"Cognizant","title":"Business Consulting Manager, Cognizant Business Consulting"},{"description":"","duration":"Dec 2012 Jan 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2014","start_date":"Dec 2012","subtitle":"Cognizant","title":"Business Development Manager - Life Sciences R&D Division"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Roche","company_id":"roche","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"Roche","title":"Product Manager - Clinical Performance Analytics"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"San Francisco Bay Area","positions":[{"description":"Consulting on multiple assignments. Consulting on multiple assignments.","duration":"Jul 2016 Feb 2017 8 months","duration_short":"8 months","end_date":"Feb 2017","start_date":"Jul 2016","subtitle":"Gilead Sciences","title":"Lead Business Consultant - R&D"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Roche","company_id":"roche","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2016 Jun 2016 2 months","duration_short":"2 months","end_date":"Jun 2016","start_date":"May 2016","subtitle":"Roche","title":"Sr Business Consultant - Performance Analytics"}],"url":"https://www.linkedin.com/company/roche"},{"company":"Gilead Sciences","company_id":"gilead-sciences","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2015 Apr 2016 10 months","duration_short":"10 months","end_date":"Apr 2016","start_date":"Jul 2015","subtitle":"Gilead Sciences","title":"Lead Business Consultant - High Impact Strategy Initiatives and Assessments"}],"url":"https://www.linkedin.com/company/gilead-sciences"},{"company":"Sanofi","company_id":"sanofi","location":"","positions":[{"description":"","duration":"Jan 2014 Dec 2014 1 year","duration_short":"1 year","end_date":"Dec 2014","start_date":"Jan 2014","subtitle":"Sanofi","title":"Product and Program Management (Innovations)"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"TransCelerate BioPharma Inc.","company_id":"transcelerate-biopharma-inc-","location":"","positions":[{"description":"","duration":"Jul 2013 Dec 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2014","start_date":"Jul 2013","subtitle":"TransCelerate BioPharma Inc.","title":"Marketing & Strategy - Shared Investigator Portal at TransCelerate BioPharma Inc."}],"url":"https://www.linkedin.com/company/transcelerate-biopharma-inc-"},{"company":"Green Minds Consulting","company_id":"green-minds-consulting","location":"Hyderabad Area, India","positions":[{"description":"• Business domain, strategy, process & IT consulting services for clients across multiple industries in India, US, Europe and Middle East; managed a consulting team• Business analysis and product roadmap of a digital advertising engine for a tech startup• Industry research in cloud computing, domain registration, enterprise applications, travel & tourism and FMCG sectors• Presented, ACM India conference on cloud computing, 2011 held at Indian School of Business, Hyderabad and CIO conference, 2011 held in Mumbai; presented case study analysis sessions at local business schools in Hyderabad, India• Corporate strategy, financial management, recruitments and team-building as part of building the company","duration":"Jun 2010 Dec 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2012","start_date":"Jun 2010","subtitle":"Green Minds Consulting","title":"Managing Partner & Principal Consultant"}],"url":"https://www.linkedin.com/company/green-minds-consulting"},{"company":"Offbeat tourism start up","company_id":null,"location":"","positions":[{"description":"• Business planning, elevator pitches and managing the angel funding process; • Business plan & strategy shortlisted in the Economic times “Power of Ideas” initiative - 2009• Partnerships management - Establishing service & technology partnerships• Product conceptualization & management, business analysis, effort estimation and feature comparisons• Obtained seed funding from angel investors • Business planning, elevator pitches and managing the angel funding process; • Business plan & strategy shortlisted in the Economic times “Power of Ideas” initiative - 2009• Partnerships management - Establishing service & technology partnerships• Product conceptualization & management, business analysis, effort estimation and feature comparisons• Obtained seed funding from angel investors","duration":"Jun 2009 Jun 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2010","start_date":"Jun 2009","subtitle":"Offbeat tourism start up","title":"Managing partner"}],"url":""},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":"Chennai Area, India","positions":[{"description":"I was part of the Cognizant business consulting group for the banking and financial services vertical. Contributed in consulting assignments in process analysis and re-engineering, change management, project management and team leadership, pre-sales leadership and solution development in responding to RFPs• Practice development through training course development & delivery, team building & collateral development• Attended IBM training on requirements management approach via Unified Modeling Language","duration":"Feb 2008 Jun 2009 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2009","start_date":"Feb 2008","subtitle":"Cognizant Technology Solutions","title":"Business Analysis Consultant, Cognizant Business Consulting"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"HSBC","company_id":"hsbc","location":"Pune Area, India","positions":[{"description":"• Business Requirements gathering & analysis. Developed and managed several requirements artifacts using the Unified Modeling Language (use case analysis) and other approaches• International consulting assignment with HSBC Bank PLC, UK• Team leadership & onsite coordination• Practice development through domain trainings, collateral building• Vendor evaluation and outsourcing advisory• Solution development and pre-sales support • Business Requirements gathering & analysis. Developed and managed several requirements artifacts using the Unified Modeling Language (use case analysis) and other approaches• International consulting assignment with HSBC Bank PLC, UK• Team leadership & onsite coordination• Practice development through domain trainings, collateral building• Vendor evaluation and outsourcing advisory• Solution development and pre-sales support","duration":"Nov 2005 Aug 2007 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2007","start_date":"Nov 2005","subtitle":"HSBC","title":"Business Analyst - Team Lead"}],"url":"https://www.linkedin.com/company/hsbc"},{"company":"Credence Analytics Pvt. Ltd.","company_id":"credence-analytics","location":"Mumbai Area, India","positions":[{"description":"• Project management, business analysis and implementation of a treasury management & accounting product at various banks• Instrumental in leading the successful go-live implementation at SBI (State Bank of India), India\'s largest bank• Client engagement • Project management, business analysis and implementation of a treasury management & accounting product at various banks• Instrumental in leading the successful go-live implementation at SBI (State Bank of India), India\'s largest bank• Client engagement","duration":"Jan 2005 Oct 2005 10 months","duration_short":"10 months","end_date":"Oct 2005","start_date":"Jan 2005","subtitle":"Credence Analytics Pvt. Ltd.","title":"Consultant - Product Implementation"}],"url":"https://www.linkedin.com/company/credence-analytics"}]', '["Susant Mallick “Spandana is very jovial and brings lots of energy to work. She worked with me for more than 1 year and brought many thought leadership to the table and helped me take our Cloud strategy to the next level. She is very rapportive & articulative. I wish her all the best for her future endevor.”","Sathyanarayanan Palaniappan “Spandana is a detail oriented person, methodical and very articulate in her thoughts. When she is entrusted with any task, we can be rest assured that, a high quality output is guaranteed.”"]']### Assistant: The agent's job is to provide business advisory services, while today the user is reaching out to the agent because they need assistance in product strategy and transformation coaching for their business in the healthcare and life sciences sector.
### Human: Agent: ['Kristin Robertson', 'A consultative sales executive, leader and team builder with over 25 years of payments, financial processing, cyber fraud and risk management and cash management experience. I have partnered with hundreds of companies and banks to understand their current business, environment and challenges. Working together we have created plans to meet treasury, banking, fraud mitigation and automation goals through the use of various products and services.Experience in working with organizations of all sizes from small to Fortune 100. I also have deep domain expertise in Banking and Insurance (Life, Health, and P&C) and all the complexities that come along with claims adjudication, multiple disparate back-office systems and the need to drive automation.I work directly with customers as well as through various Channel Partners. I have also worked to identify, implement, and train new sales channels in the past.Specialties Include: AP Payment Optimization, Procure to Pay Automation, Cyber Fraud and Risk Management, Payments Factories (or Payment Hubs), Wire Payments, ACH, EFT, Bacs, SWIFT, Chaps, Faster Payments, International Payments, Cash Management, Banking, Risk Management, OFAC, AML, Maximizing Rebates on Spend, Paymode-X, ACH Settlement Networks, Card Programs', 'Director, Corporate Banking Platforms, Strategic Accounts Executive Team (USA)', 'Finastra', '[{"company":"Finastra","company_id":"finastra","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Finastra","title":"Director, Corporate Banking Platforms, Strategic Accounts Executive Team (USA)"},{"description":"","duration":"Feb 2021 Aug 2021 7 months","duration_short":"7 months","end_date":"Aug 2021","start_date":"Feb 2021","subtitle":"Finastra","title":"Sr. Sales and Account Management Executive"}],"url":"https://www.linkedin.com/company/finastra"},{"company":"Bottomline Technologies","company_id":"bottomline-technologies","location":null,"positions":[{"description":"","duration":"Nov 2015 Feb 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2021","start_date":"Nov 2015","subtitle":"Bottomline Technologies","title":"Director of Strategic Sales"},{"description":"","duration":"Aug 2012 Nov 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2015","start_date":"Aug 2012","subtitle":"Bottomline Technologies","title":"Enterprise Sales Executive"},{"description":"","duration":"Jan 2013 Apr 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2015","start_date":"Jan 2013","subtitle":"Bottomline Technologies","title":"Paymode-X Regional Account Manager"}],"url":"https://www.linkedin.com/company/bottomline-technologies"},{"company":"Bottomline Technologies","company_id":"bottomline-technologies","location":null,"positions":[{"description":"","duration":"Jul 2005 Jun 2012 7 years","duration_short":"7 years","end_date":"Jun 2012","start_date":"Jul 2005","subtitle":"Bottomline Technologies","title":"Enterprise Sales Executive"},{"description":"","duration":"Nov 2006 Jul 2007 9 months","duration_short":"9 months","end_date":"Jul 2007","start_date":"Nov 2006","subtitle":"Bottomline Technologies","title":"Director of Accounts Payable Automation Channels"}],"url":"https://www.linkedin.com/company/bottomline-technologies"},{"company":"Salesnet","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2003 Sep 2003 4 months","duration_short":"4 months","end_date":"Sep 2003","start_date":"Jun 2003","subtitle":"Salesnet","title":"Enterprise Sales Executive"}],"url":""}]', '["Gregory Park “I have worked with Kristin for several years at Bottomline Technologies. Kristin is top notch in her ability to sell enterprise software. She makes it her business to deeply understand the business challenges of her customers and prospects. She is thoughtful about her selling approach and always considers the larger long term relationship. Kristin is technical enough to know where challenges will come and actively involves the right people to help her get past obstacles and always result in a high quality sale. I thoroughly enjoy working with Kristin as we win new and important business as well as how we focus on long term relationships with our largest and most influential customers.”","Andrea Eaton “Nobody knows payments and treasury like Kristin Alexander. She was helped some of the largest and most complex global organizations to make significant improvements to their financial processes. Once these organizations have worked with her, they ask to work with her again. A few hours in a room with your Treasury & Finance team, Kristin and a whiteboard is time well spent. She will work to help you map out current processes, articulate challenges/needs and ultimately identify opportunities for improved efficiency, cost management and security. She loves the solutioning process and is truly a trusted advisor to her loyal customers.”"]'] User: ['Yogita Thakkar', 'Finance leader with demonstrated experience in leading teams, financial modeling, Treasury, Management Reporting, system implementation and process improvements adept at building partnerships and scaling teams to drive insights and influence business decisions.', 'Finance Manager', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"Managing a team in charge of global controllership, financial planning and analysis (FP&A) for the Consumer Payments business, which consists of seven unique businesses spread across 16 geographies. My team is also in charge of direct finance partnership support for the global Payments engineering team, which oversees the secure and efficient flow of payments for all of Amazon, including AWS and Amazon subsidiaries throughout the world.","duration":"May 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"May 2019","subtitle":"Amazon","title":"Finance Manager"},{"description":"Build solutions for our finance and accounting partners, own and drive the product design and execution for financial applications (in-house built and third party) that solve gaps, reduce human effort and meet the needs of our customers.","duration":"Nov 2016 May 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2019","start_date":"Nov 2016","subtitle":"Amazon","title":"Product Manager (Finance Technologies)"},{"description":"Managed the team responsible for finance partnership and strategic support for the Consumer Retail business’s critical investment choices. This involved long-term planning, simulation business case scenarios, controllership and reporting on KPIs to leadership.","duration":"Apr 2014 Nov 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2016","start_date":"Apr 2014","subtitle":"Amazon","title":"Finance Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"F.A.M.E Head Start","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Voluntary position with NGO to assist the Finance Director in accounting and reporting tasks, budget reconciliation and cost audits with a focus on cost reduction and ensuring allocation of funds across different programs within the NGO. Voluntary position with NGO to assist the Finance Director in accounting and reporting tasks, budget reconciliation and cost audits with a focus on cost reduction and ensuring allocation of funds across different programs within the NGO.","duration":"Apr 2012 Jul 2012 4 months","duration_short":"4 months","end_date":"Jul 2012","start_date":"Apr 2012","subtitle":"F.A.M.E Head Start","title":"Accounting"}],"url":""},{"company":"ICICI Bank","company_id":"icici-bank","location":"","positions":[{"description":"Led a team responsible for financial analysis, cash management and foreign currency fluctuations for treasury programs and reporting on financial metrics to top management. Led a team responsible for financial analysis, cash management and foreign currency fluctuations for treasury programs and reporting on financial metrics to top management.","duration":"Jun 2005 Mar 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2012","start_date":"Jun 2005","subtitle":"ICICI Bank","title":"Finance Treasury Manager"}],"url":"https://www.linkedin.com/company/icici-bank"},{"company":"Public Accounting","company_id":null,"location":"","positions":[{"description":"Internship: concurrent with graduate school: Responsible for accounting functions and conducting audits for retailers, manufacturers and IT industry companies, advising on tax planning and filing tax returns. Internship: concurrent with graduate school: Responsible for accounting functions and conducting audits for retailers, manufacturers and IT industry companies, advising on tax planning and filing tax returns.","duration":"Jul 2001 Jun 2005 4 years","duration_short":"4 years","end_date":"Jun 2005","start_date":"Jul 2001","subtitle":"Public Accounting","title":"Staff Accountant"}],"url":""}]', '["Chandan Nayak “Yogita was a great teacher and helped me out a lot when I joined the desk. She is also very detail oriented and meticulous in her work. It was a great exerience working with her.”","Khushboo Ahuja, CTP “I have worked with Yogita for quite some time and I can say that Yogita is very good with her work and deliver results. She always keeps herself updated with the current scenarios and is very co-operative. She is a very easy to work with and is reliable.”"]']### Assistant: The agent's job is to provide consultative sales and solutions for payments and financial processing, while today the user is reaching out to the agent because they need assistance in optimizing their financial processes and improving efficiency in Treasury and Management Reporting.
### Human: Agent: ['Darshan Girase', 'Experienced Engineering Consultant with a demonstrated history of working in the management consulting industry. Skilled in Energy saving, Research and Development (R&D), Process Optimization and Public Speaking. Strong engineering professional with a Master of Science - MS focused in Chemical Engineering from University of Florida.', 'Engineering Consultant at EOI Consulting Group, LLC', 'EOI Consulting Group, LLC', '[{"company":"EOI Consulting Group, LLC","company_id":"eoi-consulting-group-llc","industry":"Business Consulting and Services","location":"Rockville, Maryland, United States","positions":[{"description":"","duration":"Dec 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Dec 2020","subtitle":"EOI Consulting Group, LLC","title":"Engineering Consultant"}],"url":"https://www.linkedin.com/company/eoi-consulting-group-llc"},{"company":"GSK","company_id":"glaxosmithkline","location":"Rockville, MD","positions":[{"description":"- Made the mathematical model to calculate the accountability of projects on various system in terms of utility and cost - Installed the insulation and turbulators to increase efficiency of boiler with 6% which was backed with engineering calculations- Administrator and CAD specialist for drawing system and performing the CAD updates to critical engineering drawings- Performed the IOQ steps for the TRIX 7.1 and manage the smooth transition to the new platform as a system owner- Facilitating visits for equipment vendor and engineering consultant to resolve technical process concerns and kinetic studies- Energy audit for optimization of freezers form current back-up capacity 60% to 20% according to global industrial standards- Installation of alarm for LEL sensors according to compatibility of the job work conducted in production suites and boiler room- Completed the engineering installation assessment of equipment for validation in QC labs and upstream production suites- Air balance of the AHU for labs and workspace areas to avoid the potential risk of leakage of toxic gases due to lack of hoods- Strong ability to plan and prioritize within budget and schedule constraints using standard project management tools","duration":"Jan 2020 Dec 2020 1 year","duration_short":"1 year","end_date":"Dec 2020","start_date":"Jan 2020","subtitle":"GSK","title":"Critical Utility Engineer Co-Op (SME for Drawing Management)"}],"url":"https://www.linkedin.com/company/glaxosmithkline"},{"company":"University of Florida","company_id":"uflorida","location":null,"positions":[{"description":"- Lead a team as safety instructor for a detailed energy audit of industrial facilities in and around Florida as per DOE guidelines- Managed to improve the efficiency of manufacturing machinery and planning cost reductions along with breakeven period - Measured and conducted verification using Thermal Imaging, Leaking Detectors, Lumen Intensity, Data Loggers, Sensors- Performed calculation for retro-commissioning of HVAC, boilers, compressors, cogeneration, etc. for more than 7 projects- Examined motor efficiency at client site, suggested the use of variable frequency drives and reduced operation cost by 20%","duration":"Aug 2019 Jan 2020 6 months","duration_short":"6 months","end_date":"Jan 2020","start_date":"Aug 2019","subtitle":"University of Florida","title":"Energy Engineer at Industrial Assessment Center"},{"description":"- The objective of the research is to study the transport properties of the labeled chemical in Metal-Organic Frameworks & Zeolitic imidazolate frameworks- Hands-on experience in using analytical instruments like PFG-NMR (750 MHz/600 MHz) for analyzing molecular self-diffusion in National High Magnetic Field Laboratory- Used Bruker TopSpin, Origin for analyzing experimental data, observed diffusion rates in the range of 10^(-9) to 10^(-12) meter- Developed fundamental knowledge of microscale transport by combining analytical models and computer simulations with unique NMR data","duration":"Sep 2018 Jan 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2020","start_date":"Sep 2018","subtitle":"University of Florida","title":"Graduate Student Research Assistant at Dr. Vasenkov\'s Lab"},{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"University of Florida","title":"Grader : Process Thermodynamics"},{"description":"Fabrication and characterization of PN diodes and MEMS- Investigated thickness rate and rate of deposition of Silicon dioxide (SiO2) during thermal oxidation of Si at 1000 °C - Executed various photolithography process steps such as softbake and post-bake, spin coating of photoresists (AZ1512), exposure at 248 nm wavelength, development time and post-development bake to get required patterns- Conducted wet etching of deposited oxide in Buffer oxide etch (BOE) and measured BOE thickness using Filmetrics and calculated the etch rate of thermal oxidized SiO2 with time- Hands-on experience on few metrology apparatuses for characterization of the semiconductor wafer such as a 4-point probe, filmetrics, optical magnifying microscope and stylus profilometer - As a part of the final team project, an extensive literature study of SOI FinFET and Bulk FinFET manufacturing techniques","duration":"Jul 2019 Dec 2019 6 months","duration_short":"6 months","end_date":"Dec 2019","start_date":"Jul 2019","subtitle":"University of Florida","title":"Graduate Research Student"}],"url":"https://www.linkedin.com/company/uflorida"},{"company":"Lupin Pharmaceuticals","company_id":"lupin-pharmaceuticals","location":"Vadodara Area, India","positions":[{"description":"- Gained working experience in clean room environment of ISO 8 used in API, Delta V DCS, batch-glass-lined and SS reactor- Examined BMR (Batch Manufacturing Record) and SOP (Standard Operating Procedure) for various APIs manufactured- Reviewed processes to recommend optimal cost-effective facility options like IPA water separation by extractive distillation - Gained working experience in clean room environment of ISO 8 used in API, Delta V DCS, batch-glass-lined and SS reactor- Examined BMR (Batch Manufacturing Record) and SOP (Standard Operating Procedure) for various APIs manufactured- Reviewed processes to recommend optimal cost-effective facility options like IPA water separation by extractive distillation","duration":"Jun 2016 Jul 2016 2 months","duration_short":"2 months","end_date":"Jul 2016","start_date":"Jun 2016","subtitle":"Lupin Pharmaceuticals","title":"Process Engineering Intern"}],"url":"https://www.linkedin.com/company/lupin-pharmaceuticals"}]', '["Sanjay Shekhawat “very bright student, highly motivated and great personality.”","Shubham Koli “ Any Company organisation would be lucky to have Darshan as a manager or Employee.” ”No Doubt, Darshan would be an asset to any company with he\'ll work. bcoz he hardworking and Smartworking , And he always been paasionate to his work. He knows how to haddle team and to deal with the problems effortlessly” ” for any Company as a leader, Darshan earns my highest recommendation.” ”"]'] User: ['Matthew Stramel', 'Dynamic, skilled Customer Success & Professional Services leader, with proven success in managing multiple projects for a diverse set of customers. Expertise in driving diverse initiatives through strategic planning, proactive project management, decisive leadership, dynamic client relations, and business development. Skills that can be effectively applied towards defining and achieving company objectives.Specialties: Customer Success Management, Professional Services, Business Analysis & excellent Customer skills.', 'Senior Director of Professional Services at Zscaler', 'Zscaler', '[{"company":"Zscaler","company_id":"zscaler","industry":"Computer & Network Security","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Zscaler","title":"Senior Director of Professional Services"}],"url":"https://www.linkedin.com/company/zscaler"},{"company":"Druva","company_id":"druva","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2017 Jan 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Jan 2020","start_date":"Apr 2017","subtitle":"Druva","title":"Senior Director of Services & Success"}],"url":"https://www.linkedin.com/company/druva"},{"company":"Egnyte","company_id":"egnyte","location":"","positions":[{"description":"","duration":"Feb 2012 May 2017 5 years 4 months","duration_short":"5 years 4 months","end_date":"May 2017","start_date":"Feb 2012","subtitle":"Egnyte","title":"Director of Customer Success"}],"url":"https://www.linkedin.com/company/egnyte"},{"company":"NVLL","company_id":null,"location":"San Jose, CA","positions":[{"description":"","duration":"Sep 2012 May 2013 9 months","duration_short":"9 months","end_date":"May 2013","start_date":"Sep 2012","subtitle":"NVLL","title":"Chief Technology Officer"}],"url":""},{"company":"Metaforic Limited","company_id":"metaforic","location":"San Jose, CA","positions":[{"description":"","duration":"Dec 2010 Feb 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2012","start_date":"Dec 2010","subtitle":"Metaforic Limited","title":"Professional Services"}],"url":"https://www.linkedin.com/company/metaforic"},{"company":"Pace (Formerly 2Wire)","company_id":"pace","location":"San Jose, ca","positions":[{"description":"","duration":"2007 Nov 2010 3 years","duration_short":"3 years","end_date":"Nov 2010","start_date":"2007","subtitle":"Pace (Formerly 2Wire)","title":"Professional Services Manager"}],"url":"https://www.linkedin.com/company/pace"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"Hewlett-Packard","title":"Technology Consultant II"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Silas Simon “I have had the pleasure to work with Matt who is a great business partner to sales. His overall grasp of Professional Services and Customer Success is pivotal in the success of our customers. I highly recommend Matt as a thoughtful, intelligent, and creative individual. Matt demonstrated work ethic, professionalism and a commitment to execution throughout our engagement, and remains a highly valued asset of our company.”","Giovanni Colletti “With a wealth of knowledge, a command of technology, and an amazing ability to explain it to his colleagues and clients, to say Matthew is an incredible asset would be an understatement. Always willing to help, even when his workload is intense - heck, it\'s always intense - he takes incredible delight in making sure all questions are answered thoroughly. If Matthew is involved, it will be a guaranteed win for both sides. I can sincerely and without any second thought, recommend Matthew to anyone who expects and demands not just the highest level of knowledge, but commitment as well.”"]']### Assistant: The agent's job is to provide professional services and drive customer success, and today the user is reaching out to the agent because they need assistance with strategic planning and proactive project management for their diverse set of customers.
### Human: Agent: ['Jack Lawder', "I am a self-motivated individual with an edge of competitive spirit. I do not skim through hobbies and interest, but rather I immures myself in-depth. The same can be said about my work interests. I graduate from Marquette University's College of Business with a Business Economics degree in May of 2020. As an analytical thinker I am fascinated by the linear nature of Economics and the ability to take subjective information and transforms it into objective workflows and conclusions. My analytical mind guided me to seek a job in the financial industry. My competitive edge drew me towards sales. I now work at FIS, one of the largest financial technology companies globally. For the past year I have been working at FIS as an Associate Account Manager that support's Financial Technology sales.", 'FIS, Associate Sales Executive', 'FIS', '[{"company":"FIS","company_id":"fis","industry":"Information Technology and Services","location":null,"positions":[{"description":"FIS\'s New Graduate program is designed to help young professional have a jump start to their careers.• Support FIS Account Manager in the Eastern Community Banking region.• Support client requirements during Multiyear contract renewals.• Run weekly activity tracking meetings with C-level Bank personnel • Resolve and answer client questions, concerns, and outstanding Items• Utilize data to track weekly, Monthly, and quarterly success of Account Managers • Research and deploy client webinars to learn about FIS\'s newest solutions.","duration":"Jun 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jun 2020","subtitle":"FIS","title":"Associate Sales Executive I"},{"description":"• Manage FIS Client data in CRM Tool for FIS North America Financial Institutions. • Develop reports for FIS\'s largest Revenue generating solution for regional and national sales managers for Forecast there Quarterly and Annual success.• Generate a ROI template to assist Account Managers introducing new solutions clients.","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"FIS","title":"Sale/Account Management intern"}],"url":"https://www.linkedin.com/company/fis"},{"company":"Marquette University","company_id":"marquetteu","location":"Greater Milwaukee Area","positions":[{"description":"The final step to ensure all graduate students records are stored in the Marquette software. Filled in as receptionist on a weekly basis. The final step to ensure all graduate students records are stored in the Marquette software. Filled in as receptionist on a weekly basis.","duration":"Jan 2018 Jun 2020 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2020","start_date":"Jan 2018","subtitle":"Marquette University","title":"Records Assistant"}],"url":"https://www.linkedin.com/company/marquetteu"},{"company":"Mendakota Country Club","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Execute daily operations of ground maintenance by operating fairway mowers, greens mowers, and other heavy equipment. Uphold the high standard of golf course presentation as expect my club members. Execute daily operations of ground maintenance by operating fairway mowers, greens mowers, and other heavy equipment. Uphold the high standard of golf course presentation as expect my club members.","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Mendakota Country Club","title":"Ground Crew"}],"url":""},{"company":"Hillcrest Country Club","company_id":"hillcrest-country-club","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Performed miscellaneous landscaping duties while executing daily operations of ground maintenance in the country clubs last year of operation. Performed miscellaneous landscaping duties while executing daily operations of ground maintenance in the country clubs last year of operation.","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Hillcrest Country Club","title":"Ground Crew"}],"url":"https://www.linkedin.com/company/hillcrest-country-club"},{"company":"Lancer Hospitality","company_id":"lancer-hospitality","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Seasonal employment experience of selling tickets and customer service at the amusement park, Como Town. Assisted customers purchasing decisions while multitasking as a customer service outpost. Trained employees to operate rides, sell tickets, and manage the connivence store. Seasonal employment experience of selling tickets and customer service at the amusement park, Como Town. Assisted customers purchasing decisions while multitasking as a customer service outpost. Trained employees to operate rides, sell tickets, and manage the connivence store.","duration":"Apr 2014 Aug 2016 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2016","start_date":"Apr 2014","subtitle":"Lancer Hospitality","title":"Ride operator, Ticket sales, convenience store maintenance."}],"url":"https://www.linkedin.com/company/lancer-hospitality"}]', '["Aileen Stanton “Jack has excellent work ethic and a strong sense of confidence! He is very easy to work with and loves conversation and collaboration. I would recommend him for any sales position as his charismatic and empathetic nature takes him very far.”","Ben St. Peter “Jack was one of the best people I have ever worked with. In our group project, he always kept up with the due dates and did more than his share of the work. He was very confident and skilled which fed into the rest of the group. Jack was a big part of our successful project.”"]'] User: ['Dorothy Pearce', 'OBJECTIVE: I am an Executive Assistant with extensive experience supporting Executive Management members. QUALIFICATIONS: I possess excellent organizational skills; able to multi-task in a fast-paced environment; great team player willing to work hard and "go the extra mile"; strong work ethic and guided by personal principles. Specialties: Ability to keep the Executive organized and make sure he is fully prepared for meetings and travel. I welcome the Executive to offload business related, as well as personal, tasks on me, to make sure he can focus on the business at hand.', 'Retired', 'TIAA-CREF', '[{"company":"TIAA-CREF","company_id":"tiaa","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Jan 2011","subtitle":"TIAA-CREF","title":"Senior Administrative Assistant to the SVP, Communications and Marketing"}],"url":"https://www.linkedin.com/company/tiaa"},{"company":"GenOn Energy, Inc., formerly Mirant Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2006 Dec 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2010","start_date":"Mar 2006","subtitle":"GenOn Energy, Inc., formerly Mirant Corporation","title":"Executive Assistant to the Senior Vice President, Asset Management"}],"url":""},{"company":"Computer Associates International, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"May 1985 Feb 2006 20 years 10 months","duration_short":"20 years 10 months","end_date":"Feb 2006","start_date":"May 1985","subtitle":"Computer Associates International, Inc.","title":"Administrative Assistant to the Senior Vice President and General Manager"}],"url":""},{"company":"Applied Data Research, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1985 1988 3 years","duration_short":"3 years","end_date":"1988","start_date":"1985","subtitle":"Applied Data Research, Inc.","title":"Administrative Assistant"}],"url":""}]', '["Jim Berryhill “Dorothy and I worked together at Applied Data Research and then at Computer Associates. Highly competent and professional, Dorothy is an individual you can always count on to go above and beyond expectations. She is a pleasure to work with and has a positive attitude and pleasant demeanor that enhances the workplace. Dorothy consistently gives the extra effort that makes a difference for the business and the people with whom she works. I recommend Dorothy enthusiastically, she is an asset to any endeavor and a trusted colleague.”","Stacey Gelber, SPHR, SHRM-SCP “I had the pleasure of working with Dorothy at CA. Dorothy is a very loyal, diplomatic, and professional employee. Dorothy can communicate and work with all levels of employees including Executive Management Teams, and Senior Level Vice Presidents. Dorothy is extremely dependable in all matters of confidential nature. I would not hesitate in bringing her on board or recommending her to any organization she would be proud to represent.”"]']### Assistant: The agent's job is to support Financial Technology sales at FIS, and today the user is reaching out to the agent because they need assistance with organizing and preparing for upcoming meetings and travel arrangements.
### Human: Agent: ['James Edwards, CFA', "Investor at Emory University's Endowment", 'Managing Director at Emory Investment Management Company', 'Emory Investment Management', '[{"company":"Emory Investment Management","company_id":null,"location":"Atlanta, Georgia","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Emory Investment Management","title":"Managing Director"}],"url":""},{"company":"UCLA Investment Company","company_id":"ucla-investment-company","location":"Los Angeles, CA","positions":[{"description":"","duration":"Oct 2012 Jun 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2018","start_date":"Oct 2012","subtitle":"UCLA Investment Company","title":"Investment Director"}],"url":"https://www.linkedin.com/company/ucla-investment-company"},{"company":"Robeco Boston Partners","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 2012 Jun 2012 6 months","duration_short":"6 months","end_date":"Jun 2012","start_date":"Jan 2012","subtitle":"Robeco Boston Partners","title":"Equity Analyst"}],"url":""},{"company":"Compass North Capital","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2011 Jun 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2012","start_date":"Mar 2011","subtitle":"Compass North Capital","title":"Equity Analyst"}],"url":""},{"company":"PricewaterhouseCoopers","company_id":"pwc","location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2010 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 2010","start_date":"Jan 2005","subtitle":"PricewaterhouseCoopers","title":"Manager"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I have known and worked with Jim since September 2008. He was a direct report, a colleague, and a valued team member. I am comparing Jim against other PwC professionals in the experienced Senior Associate and Manager levels based on my 11.5 years at PwC in four offices (Miami and New York, Los Angeles, and Seattle). Jim worked at PwC for approximately 5 years, and a manager for less than one year before leaving the firm to pursue his MBA at UCLA. Jim was promoted to manager on an accelerated schedule based on his excellent performance. Jim\'s most impressive traits include his management skills and his ability to work effectively within a team environment. During his time working with me at PwC, Jim functioned as my primary manager on a very large client. In his role as Manager, he managed and mentored anywhere from 2 and 10 employees. Jim also exhibited remarkable skills and diligence when dealing with unknown or new situations. He is personable and compassionate. He is also very confident, but demonstrates a sense of humility. Clients trust him and value his opinion. The bottom line is that Jim always gets the job done. Jim worked very hard and produced exceptional work product. As such, the demands on his time were enormous. In fact, his utilization percentage was consistently over 110%. Jim is the most impressive Senior Associate/Manager that I have worked with at PwC. He is extremely knowledgeable and handles each challenge in a mature and rational manner. I am also impressed by the fact that Jim is always looking to learn and improve his position. Jim will be a remarkable and exceptional asset to any company or firm that he decides to join. George Yashou Director - PwC”","“I worked with Jim on a number of large, detailed projects over the course of several years. The sheer size and number of projects required extensive coordination of time and staff and presented a wide variety of issues and processes. The time pressure of due dates created the potential for a stressful work environment. Jim navigated all of these challenges successfully, assuring that the work was completed in a timely manner and that the client was completely satisfied with the results. I would recommend Jim for any position for which he may apply.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage investments at Emory University's Endowment, and today the agent is reaching out to the user because they need assistance in planning and managing a high-profile event for the university.
### Human: Agent: ['Darren List', 'Darren List Accomplished senior product marketing manager with MBA and experience building product marketing / product management strategies and plans that deliver measurable improvements in product metrics. Background communicating and teaming with senior executives to influence product direction based on business and industry trends. Effective people leader with skills to build and manage highly motivated, productive, and diverse teams. . Key Terms: Product development, product management, product leadership, cross functional team management, feature enhancements, project management, business process development, requirement writing, concept development, marketing, life cycle management, sales collateral, pricing, offer definition, forecasting, budgeting, business case development, motivator, strategy, sales training, collaborative, solution oriented, cross-functional leader, executive communications, technology, business Strategy & analysis and customer experience.', 'Senior Product Marketing Manager at AT&T', 'AT&T', '[{"company":"AT&T","company_id":"att","industry":"Telecommunications","location":null,"positions":[{"description":"Manage development teams of up to 40 on various projects. Define positioning, revenue targets and value propositions for launch of products and product enhancements, including ongoing refinements. Develop marketing plans including customer positioning. Build use cases for sales, deliver sales training and create marketing collateral. Assess customer base and associated pain points; utilize customer insights plus competitive analyses & financial reviews to determine product roadmaps, product enhancement prioritization and higher-level group strategies. Handle partner management for seven internal / external partners providing underlying product technologies. \uf0d8 Led product development on feature enhancements for “Next Gen” Ethernet product now generating revenues of approximately $200 million per year. Brought products to market and built customer base of 3,000 businesses. \uf0d8 Created four business cases to justify spending of development dollars on feature enhancements for AT&T Switched Ethernet Product – competitive issues, revenue projections and cost estimates. Led presentations to Marketing, Finance, Network Operations and IT organizations resulting in the allocation of $65 million in capital from 2009-2013. \uf0d8 Successfully developed / introduced features to provide greater customer functionality in Ethernet service purchases – competitive issues, revenue projections, cost estimates and presentation to senior management in Marketing, Finance, Network Operations and IT organizations. \uf0d8 Led product marketing for AT&T Switched Ethernet expansion, recognized for forcing competitors to defend incumbent territory, while minimizing our capital investment by using existing fiber networks. \uf0d8 Headed $100 million “Out of Region” multi-phase project and related programs that will expand AT&T Switched Ethernet offer into 14 new markets and target 2,000 new buildings for ethernet service, including placement of new network assets and development of IT systems.","duration":"Aug 2008 - Present 13 years 10 months","duration_short":"13 years 10 months","end_date":"Present","start_date":"Aug 2008","subtitle":"AT&T","title":"Senior Product Marketing Manager"},{"description":"Owned customer credit budget for Local Private Line products ensured compliance with FCC Merger Conditions in AT&T / SBC and AT&T / Bell South mergers as well as facilitated database reconciliation and vendor management for resold services. \uf0d8 Exceeded credit goal for Local Private Line in 2006, contributing additional $13M toward product revenue; managed customer credits within 3% of total invoiced revenue for 2006 and 2007.\uf0d8 Identified and resolved multi-million dollar billing dispute with one of company’s largest clients, Verizon Business, negotiating $3.2M payment as well as new three-year contract..","duration":"Mar 2005 Aug 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2008","start_date":"Mar 2005","subtitle":"AT&T","title":"Senior Product Marketing Manager"},{"description":"Provided product management for local high bandwidth optical data transmission products, resulting in revenue of >$50M per year. Teamed with product development on creation of new products, generating Market Service Descriptions, managing cross-functional project teams and working with sales force to acquire test customer. \uf0d8 Introduced two Local Private Line products creating $15M in annual revenue; managed development of online sales training tool resulting in increased sales force participation by 20%.\uf0d8 Streamlined sales process by creating new pricing matrix; designed \\"On-Net\\" pricing, using financial incentives to encourage customers to buy company services employing network facilities.","duration":"Mar 2000 Mar 2005 5 years 1 month","duration_short":"5 years 1 month","end_date":"Mar 2005","start_date":"Mar 2000","subtitle":"AT&T","title":"Product Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["William Weisler “Darren has been a valued partner in Product Management. He is responsive and analytical in his approch to problem solving. His work has always been delivered on time”","Charlie Bird “I worked with Darren on a new business opportunity. He initiated the project with a thoroughly written marketing service description, of greater clarity than I had seen before. Darren lead us through several market shifts, working out additional information collectively and individually. We hit the target dead center. His skill in guiding a team of distinct individuals is extraordinary.”"]'] User: ['Diane Wang', 'Specialties: Digital Publishing, SEO, Project Management, Business Development & Sales.', 'Operations Specialist', 'Rockefeller Capital Management', '[{"company":"Rockefeller Capital Management","company_id":"rockefeller-capital-management","industry":"Financial Services","location":"","positions":[{"description":"Support clients with related operations tasks. Support clients with related operations tasks.","duration":"Feb 2021 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Rockefeller Capital Management","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/rockefeller-capital-management"},{"company":"The Library Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Build the literary department (Film/TV) from ground up at boutique agency. Build the literary department (Film/TV) from ground up at boutique agency.","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"The Library Agency","title":"Literary Agent"}],"url":""},{"company":"Disrupt Interactive, LLC","company_id":"disrupt-interactive","location":"Greater Los Angeles Area","positions":[{"description":"All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building. All things Digital Publishing including content marketing, search engine optimization (on-page and off-page), and link building.","duration":"Dec 2017 May 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"May 2019","start_date":"Dec 2017","subtitle":"Disrupt Interactive, LLC","title":"Content Manager & SEO"}],"url":"https://www.linkedin.com/company/disrupt-interactive"},{"company":"Dynamic Television","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide coverage for television, roll calls, and assist with development. Provide coverage for television, roll calls, and assist with development.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Dynamic Television","title":"Development Intern"}],"url":""},{"company":"Mad Chance","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Provide script coverage, research, roll calls, office runs, and general admin. Provide script coverage, research, roll calls, office runs, and general admin.","duration":"Sep 2017 Dec 2017 4 months","duration_short":"4 months","end_date":"Dec 2017","start_date":"Sep 2017","subtitle":"Mad Chance","title":"Development Intern"}],"url":""},{"company":"Paintzen (acquired by PPG)","company_id":null,"location":"San Francisco","positions":[{"description":"Project manage and sell on-demand painting services. Project manage and sell on-demand painting services.","duration":"Sep 2015 Mar 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2017","start_date":"Sep 2015","subtitle":"Paintzen (acquired by PPG)","title":"Account Executive"}],"url":""},{"company":"Visually (acquired by ScribbleLive)","company_id":"visual-ly","location":"San Francisco","positions":[{"description":"Manage inbounds leads for online content platform providing creative services. Manage inbounds leads for online content platform providing creative services.","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"Visually (acquired by ScribbleLive)","title":"Account Executive"}],"url":"https://www.linkedin.com/company/visual-ly"},{"company":"Luvocracy (acquired by Walmart Labs)","company_id":"luvocracy","location":"San Francisco","positions":[{"description":"Facilitate and coordinate talent acquisition for social commerce start-up. Facilitate and coordinate talent acquisition for social commerce start-up.","duration":"Sep 2011 Jun 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2013","start_date":"Sep 2011","subtitle":"Luvocracy (acquired by Walmart Labs)","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/luvocracy"},{"company":"Travelzoo","company_id":"travelzoo","location":"New York, NY","positions":[{"description":"Developed new partnerships with online publishers for the Travelzoo Network. Developed new partnerships with online publishers for the Travelzoo Network.","duration":"Jun 2009 May 2010 1 year","duration_short":"1 year","end_date":"May 2010","start_date":"Jun 2009","subtitle":"Travelzoo","title":"Network Development Associate"}],"url":"https://www.linkedin.com/company/travelzoo"},{"company":"Tremor Media","company_id":"tremor-video","location":"New York, NY","positions":[{"description":"Grew the rich media ad network adding 200+ publishers across the platform. Grew the rich media ad network adding 200+ publishers across the platform.","duration":"Jul 2008 Jun 2009 1 year","duration_short":"1 year","end_date":"Jun 2009","start_date":"Jul 2008","subtitle":"Tremor Media","title":"Network Development Manager"}],"url":"https://www.linkedin.com/company/tremor-video"}]', '["John Piersol “Want to know what a sales bulldog with a smile looks like? Look no further than Diane Wang. She is one of the most capable, driven and self motivated sales reps I\'ve ever had the privilege to work with. I loved managing Diane and would jump at the opportunity to work with her again one day. ”","Jana Mila Juginovic “Diane is one of the most dedicated, customer-driven individuals, I have had the pleasure of working with. The primary reason I continue to work with Visual.ly is because of Diane. She cares about her clients, takes the time to not only listen, but works tirelessly to resolve issues. She is an outstanding individual and any company would be lucky to have her. ”"]']### Assistant: The agent's job is to lead product marketing and management strategies at AT&T, and today the user is reaching out to the agent because they need assistance in developing an effective digital publishing and SEO strategy for their business.
### Human: Agent: ['Pat Wilson 🐾', 'Specialties: game engine design, game development, xbox, graphics', 'Co-Founder and CEO at Teak', 'Teak', '[{"company":"Teak","company_id":"carrot-inc-","industry":"Technology, Information and Internet","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Teak","title":"Co-Founder and CEO"}],"url":"https://www.linkedin.com/company/carrot-inc-"},{"company":"GameClay","company_id":"gameclay","location":"","positions":[{"description":"","duration":"Jun 2009 Jan 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2013","start_date":"Jun 2009","subtitle":"GameClay","title":"Founder"}],"url":"https://www.linkedin.com/company/gameclay"},{"company":"GarageGames","company_id":"garagegames","location":"","positions":[{"description":"","duration":"Jun 2004 Mar 2009 4 years 10 months","duration_short":"4 years 10 months","end_date":"Mar 2009","start_date":"Jun 2004","subtitle":"GarageGames","title":"Engine Developer"}],"url":"https://www.linkedin.com/company/garagegames"}]', '["Alex Swanson “Pat is an incredibly talented programmer with a passion for the more difficult problems in game development. He has an understanding of hardware and optimization problems that few can match, and is the \\"go to guy\\" for problems that make most other engineer\'s heads spin. Pat is a lot fun to work with and his wry sense of humor and quick laugh are almost as much a signature as his engineering expertise.”","Jay Moore “Pat is only really happy when challenged with the hardest problems to solve and implementing game changing features. Pat brings insight and innovation to a team, his \\"accept no BS and take no prisoners approach\\" makes him someone I\'d put on my A team again in heart beat.”"]'] User: ['Prabhdeep Singh', 'I am a driven professional with a broad technical skill set. Excellent communicator and adept at working with diverse teams to implement projects. A quick study on new technologies.', 'Software Engineer/Cloud Architect/Devops Engineer', 'AndGo by Goodyear', '[{"company":"AndGo by Goodyear","company_id":"andgo-now","industry":"Motor Vehicle Manufacturing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"AndGo by Goodyear","title":"Senior Software Engineer(Devops)"}],"url":"https://www.linkedin.com/company/andgo-now"},{"company":"CompSci, LLC","company_id":"compsci-llc","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"CompSci, LLC","title":"Cloud Architecture Consultant"},{"description":"","duration":"Feb 2019 Sep 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2021","start_date":"Feb 2019","subtitle":"CompSci, LLC","title":"Cloud Solution Architect/Software Engineer"}],"url":"https://www.linkedin.com/company/compsci-llc"},{"company":"MentorTek, Inc.","company_id":"mentortek","location":null,"positions":[{"description":"","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"MentorTek, Inc.","title":"Software Engineer"},{"description":"","duration":"Oct 2017 Oct 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2018","start_date":"Oct 2017","subtitle":"MentorTek, Inc.","title":"Junior Software Engineer"}],"url":"https://www.linkedin.com/company/mentortek"},{"company":"Southern Methodist University","company_id":"smudallas","location":"Dallas/Fort Worth Area","positions":[{"description":"Coding Bootcamp teaching assistant Coding Bootcamp teaching assistant","duration":"May 2018 Nov 2018 7 months","duration_short":"7 months","end_date":"Nov 2018","start_date":"May 2018","subtitle":"Southern Methodist University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/smudallas"},{"company":"Forcepoint","company_id":"forcepoint","location":"Austin, Texas Area","positions":[{"description":"- Cybersecurity consultant for managed accounts- 100% quota attainment during my tenure - Cybersecurity consultant for managed accounts- 100% quota attainment during my tenure","duration":"Jan 2017 Sep 2017 9 months","duration_short":"9 months","end_date":"Sep 2017","start_date":"Jan 2017","subtitle":"Forcepoint","title":"Senior Inside Sales"}],"url":"https://www.linkedin.com/company/forcepoint"},{"company":"Beekeeper Data","company_id":"beekeeper-data","location":"Dallas/Fort Worth Area","positions":[{"description":"- Design and implement entire sales cycle from scratch- Increased Lead generation by 140%- Attain 100% of quota every quarter- Prospect into multiple organizations via cold-calling, networking, e-mail/e-marketing- Help manage every aspect of sales cycle from prospecting to close-Managed sales reps/interns - Design and implement entire sales cycle from scratch- Increased Lead generation by 140%- Attain 100% of quota every quarter- Prospect into multiple organizations via cold-calling, networking, e-mail/e-marketing- Help manage every aspect of sales cycle from prospecting to close-Managed sales reps/interns","duration":"Mar 2016 Jan 2017 11 months","duration_short":"11 months","end_date":"Jan 2017","start_date":"Mar 2016","subtitle":"Beekeeper Data","title":"Account Executive/Sales Development"}],"url":"https://www.linkedin.com/company/beekeeper-data"},{"company":"Omnitracs","company_id":"omnitracs","location":null,"positions":[{"description":"- Support and manage 12 members of the BDR(outbound team) West/East Team/Canada- Mentor and manage an Inbound Team of 8 BDAs and 12 interns- Work with both BDAs and BDRs to achieve their sales and professional goals- Design and implement process documents to make the team more efficient- Consistently attain 100% of quota every month","duration":"May 2015 Mar 2016 11 months","duration_short":"11 months","end_date":"Mar 2016","start_date":"May 2015","subtitle":"Omnitracs","title":"Business Development Representative - Lead US and Canada Territories"},{"description":"- Create custom reports in Salesforce to prospect in specific target markets- Serve as a source of knowledge and experience for new and existing coworkers- Create an average of 40 qualified cold call opportunities per month- Consistently attain from 100% of quota every month- Gain in-depth knowledge of Salesforce CRM","duration":"Jul 2014 May 2015 11 months","duration_short":"11 months","end_date":"May 2015","start_date":"Jul 2014","subtitle":"Omnitracs","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/omnitracs"},{"company":"Lewisville ISD","company_id":"lewisville-isd","location":"Lewisville, TX","positions":[{"description":"- Facilitate student access to rigorous curriculum- Set an example of personal excellence and high expectations for AVID students follow.- Conduct mini-lessons in the process of writing in all subject areas, study skills, and other aspects of college preparation - Facilitate student access to rigorous curriculum- Set an example of personal excellence and high expectations for AVID students follow.- Conduct mini-lessons in the process of writing in all subject areas, study skills, and other aspects of college preparation","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Lewisville ISD","title":"Avid Tutor"}],"url":"https://www.linkedin.com/company/lewisville-isd"}]', '["Craig White “Prabhdeep is an excellent problem solver and a strategic thinker. While working with this professional at Omnitracs, he managed to step up and lead our entire Business Development Team successfully. When probed with questions, he was a credible source of knowledge for all company processes, products, and intelligence. Prabhdeep was truly a helpful resource to our team, and would easily be treasured in any working environment. ”","Kyle Nooris “Prabhdeep is a natural born leader and an excellent worker. Highly competitive by nature but never one to let that overshadow his desire to teach and inspire others. Prabhdeep consistently rounded out the top of the quota leaderboard and sought ways to improve the group\'s ability to succeed. ”"]']### Assistant: The agent's job is to optimize game engine design and development, and today they are reaching out to the user because they need a cloud architecture consultant for an upcoming game project.
### Human: Agent: ['Matthew Lueck', 'I have a very varied background that has uncovered and enhanced my ability to understand how things – anything, whether systems, processes, content, organizations, ideas, etc. – fit together and work. In contrast and in compliment to that, I also have the ability to deconstruct or isolate specific elements for refinement or inclusion elsewhere. I see patterns and rhythms at the micro and macro levels, allowing me to have a unique perspective that balances the forest and the trees. More simply put, I make things work and I make things that work. My most recent experience and current skill sets focus on problem solving through the disciplines of UI/UX, interactive design/development, information architecture, and conceptualization/creative thinking. I am also available to pass on almost two decades of knowledge, experience, and techniques as an instructor or trainer at the university and professional levels.', 'Self-Employed Designer/Developer', 'DISYS', '[{"company":"DISYS","company_id":"disys","industry":"IT Services and IT Consulting","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"DISYS","title":"Designer/Developer"}],"url":"https://www.linkedin.com/company/disys"},{"company":"Capital One","company_id":"capital-one","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Capital One","title":"Contract Designer/Developer"}],"url":"https://www.linkedin.com/company/capital-one"},{"company":"Matthew Jordan Lueck","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Solution architecture, front-end (HTML/CSS/JavaScript) and back-end (PHP) development, WordPress sites, UI/UX and graphic design, copywriting and copy editing Solution architecture, front-end (HTML/CSS/JavaScript) and back-end (PHP) development, WordPress sites, UI/UX and graphic design, copywriting and copy editing","duration":"Jun 2009 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Jun 2009","subtitle":"Matthew Jordan Lueck","title":"Freelance"}],"url":""}]', '["Cheryl Ray “Mathew is very talented and a lot of fun to work with. I\'ve hired him to work with on my new business endeavors as well. He gets the job done and really cares about the quality of the work.”","Kim Benzine Rowell “Matt is a work horse, a highly skilled, intelligent one at that. Matt is a pleasure to work with, fast with attention to detail. His talents are multiple and he has a strong work ethic. He will go the extra mile and do what is necessary to hit deadlines and ensure qc. Matt is an asset to any team and project.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide freelance design and development services, and today the user is reaching out to the agent because they need assistance with web design and search engine optimization for their upcoming marketing campaign.
### Human: Agent: ['Connor Kruggel', 'Collaborating with our partners to drive business strategy through analytics and proactive supply chain insights.', 'National Sales Manager at LionsHead Specialty Tire & Wheel, LLC', 'LionsHead Specialty Tire & Wheel, LLC', '[{"company":"LionsHead Specialty Tire & Wheel, LLC","company_id":"lionshead-tire-wheel-llc","industry":"Truck Transportation","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"LionsHead Specialty Tire & Wheel, LLC","title":"National Sales Manager"},{"description":"","duration":"May 2020 Mar 2021 11 months","duration_short":"11 months","end_date":"Mar 2021","start_date":"May 2020","subtitle":"LionsHead Tire & Wheel, LLC","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/lionshead-tire-wheel-llc"},{"company":"AudienceView","company_id":"audienceview","location":"","positions":[{"description":"","duration":"Sep 2016 May 2020 3 years 9 months","duration_short":"3 years 9 months","end_date":"May 2020","start_date":"Sep 2016","subtitle":"AudienceView","title":"Client Success Manager & Solution Expert"}],"url":"https://www.linkedin.com/company/audienceview"},{"company":"Air Force Academy Athletics","company_id":"air-force-academy-athletics","location":null,"positions":[{"description":"","duration":"Jan 2015 Sep 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2016","start_date":"Jan 2015","subtitle":"Air Force Academy Athletics","title":"Assistant Athletic Director - Ticketing & Premium Seating"},{"description":"-Manage the day-to-day function of the Ticket Operations unit-Proficient in all Paciolan systems & software-Manage the daily deposit and financial reports for the business office.-Collaborate with the Marketing Department in setting up yearly and single game promotions for all ticketed sports.-Primary system administrator for all ticketing and related technology software-Develop and manage the ticket system buyer code creation for targeted ticket offers, venue seating manifests, event creation, hold code allocation and targeted coupons codes-Building seasons and single-event set-up in ticketing system. -Oversight of the printing and distribution of season tickets, single game mail orders, and away game tickets for all sports.-Manage game day operations for all ticketed events including ticket inventory and event staff.-Manage the preparation, planning, scheduling and supervision of will call office, player guest area, and customer service areas at home football games. -Responsible for inventory of away game tickets and returning unsold tickets in a timely manner. -Serve as liaison with off campus ticket outlets insuring proper allocation of tickets, reporting sales information periodically and reconciling final game sales to payments. -Manage the the seating allocation process adhering to the established priority seating guidelines for all sports. -Work with the Marketing staff in organizing and preparing mailings for season ticket renewals, acknowledgments, statements, and any other related materials.-Responsible for setting up promotions on the ticketing website as well as season ticket renewal applications and single game sales-lead the integration of Stub Hub with Paciolan\'s e.Venue & t.Res interface & primary listing on StubHub website-assisted in implementing the Select-a-Seat option on Paciolan\'s e.Venue interface-Responsible for maintaining compliance with NCAA, Mountain West Conference, institutional and departmental policies and procedures","duration":"Jul 2013 Jan 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2015","start_date":"Jul 2013","subtitle":"Air Force Academy Athletics","title":"Director Of Ticket Operations"},{"description":"","duration":"Mar 2012 Jul 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2013","start_date":"Mar 2012","subtitle":"Air Force Academy Athletics","title":"Assistant Ticket Manager"}],"url":"https://www.linkedin.com/company/air-force-academy-athletics"},{"company":"University of Notre Dame","company_id":"university-of-notre-dame","location":"","positions":[{"description":"• Supervise ticket office staff for baseball, softball, men\'s lacrosse, women\'s lacrosse, men\'s soccer, and women\'s soccer, as well as assist in supervising for men\'s and women\'s basketball• Assist in operations of all ticket sales including sales windows, mail and phone orders, and on-site sales• Responsible for fulfillment of online orders for men\'s/women\'s soccer and men\'s/women\'s basketball• Coordinated the seating allocations and field passes for all recruits of the university\'s athletic programs for football game days• Provided management level support to ticket managers for daily and game day operation of ticket office• Assisted in ticket operations for several NCAA postseason events hosted by the University of Notre Dame, including the first round of the 2011 NCAA men\'s lacrosse tournament• Responsible for cash management, box office coverage, settlement and reconciliation, and maintenance of ticket office infrastructure• Served as primary contact and helped organize donor groups seating for the Inaugural Crossroads Classic men\'s basketball game in Indianapolis in 2011• Assist in managing the operations for the Club Naimoli; the premium seating area in the basketball stadium Purcell Pavilion• Assist in establishing and maintaining ticket distribution policies and procedures in compliance with all NCAA and BIG EAST Conference rules and regulations• Travel with men\'s basketball and football as needed to perform will call, coaches list, and player guest duties• Assist with promotions and event marketing for various athletic programs• Assist with the University’s car dealer program• Serve as the transportation liaison with the NCAA for the opening rounds of the 2011 NCAA Women’s Basketball Tournament held at Notre Dame","duration":"Apr 2011 Mar 2012 1 year","duration_short":"1 year","end_date":"Mar 2012","start_date":"Apr 2011","subtitle":"University of Notre Dame","title":"Ticketing/Event Marketing Intern"}],"url":"https://www.linkedin.com/company/university-of-notre-dame"},{"company":"Columbus Blue Jackets","company_id":"columbus-blue-jackets","location":null,"positions":[{"description":"-Responsible for securing the annual season ticket renewal commitment from each of the customer accounts assigned -Meet or exceed renewal goal set forth by the Director of Service & Retention-Build strong relationships with each of the assigned season ticket holders, including share partners-Responsible for meeting incremental revenue goals set forth by the Director of Service and Retention each year-Responsible for executing a required number of pro-active and personal “touch points” with each of the assigned customer accounts throughout the year-Build value in being a season ticket holder and increase customer loyalty by exceeding customer expectations, anticipating the customer’s needs-Provided timely information and resolution to customer concerns and issues.-Proposed creative ideas to the Service & Retention team that will enhance all aspects of customer experience, including developing new benefit programs, and special events-Coordinate assigned season ticket holder events and customer experiences-Work with the new business teams to ensure a smooth account transition process from the sales representative that initiates the relationship with the customer to the service & retention team","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Columbus Blue Jackets","title":"Season Sales Account Executive"},{"description":"-Sell Columbus Blue Jackets ticket options including season ticket plans, group tickets and individual events-Build relationships to grow account base through repeat business and referrals-Proactively look for ways to create incremental business opportunities with existing customers-Make cold calls from provided lists-Handle incoming calls from sales prospects and existing clients-Conduct in-arena appointments/tours to assist in closing new business-Meet or exceed weekly and monthly sales goals-Actively research and prospect new sales leads-Create new ideas to increase ticket sales-Provide superior customer service to clients – existing ticket holders, prospects and single game buyers-Maintain complete and accurate computerized records of all clients-Work games and other events to support ticket sales initiatives","duration":"Jun 2010 Oct 2010 5 months","duration_short":"5 months","end_date":"Oct 2010","start_date":"Jun 2010","subtitle":"Columbus Blue Jackets","title":"Inside Sales Representative"}],"url":"https://www.linkedin.com/company/columbus-blue-jackets"}]', '["Tom Johnson, CFP® “Connor always brought a spark to the office with his attitude and his work ethic. Connor made sure to work hard for his clients. I fully enjoyed working with Connor, and I would recommend him for any organization looking for someone to come in a provide a positive spark and energy for them.”","Chris Rhyce “I had the pleasure of working with Connor at the University of Notre Dame. He is easily one of the most dedicated, professional people I\'ve ever worked with. Whether it was covering events, taking care of customers over the phone and in person, or handling unique issues that arise in ticketing, Connor did it all. I know that he will be successful as he continues his career in athletics because he loves what he does and he approaches each situation with a can-do attitude. I am so glad I had the opportunity to work with him and would highly recommend him. He truly is one of those employees who do not come around often.”"]'] User: ['Jessica Sheahan Dipple', "My verbal, organizational & administrative skills, in addition to my expertise in social media, copy writing/editing, marketing & promotions, make me a strong talent in the online marketing field. I am known for successfully concepting, producing & implementing new & exciting social media marketing strategies which promote brand growth & monetize a brand's online platforms.", 'Creative Lead', 'Jess Does Digital', '[{"company":"Jess Does Digital","company_id":null,"location":"Chicago, Illinois","positions":[{"description":"Jess Does Digital offers complete Photography and Digital Marketing services to start-ups, SMBs and Fortune 500 companies. With both agency and brand experience, Jess Does Digital brings a balance to the table that’s often unseen and affords results such as 750% increase in profile and site visits that clients crave!","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Jess Does Digital","title":"CEO & Creative Director"}],"url":""},{"company":"Molecule","company_id":"moleculesleep","location":"Chicago, Illinois","positions":[{"description":"","duration":"Mar 2018 Oct 2018 8 months","duration_short":"8 months","end_date":"Oct 2018","start_date":"Mar 2018","subtitle":"Molecule","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/moleculesleep"},{"company":"CareerBuilder","company_id":"careerbuildercom","location":null,"positions":[{"description":"","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"CareerBuilder","title":"Sales Engineer"},{"description":"","duration":"Nov 2015 Feb 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2017","start_date":"Nov 2015","subtitle":"CareerBuilder","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"ALYCE Paris","company_id":"alyce-paris","location":"Morton Grove, IL","positions":[{"description":"","duration":"Jun 2015 Nov 2015 6 months","duration_short":"6 months","end_date":"Nov 2015","start_date":"Jun 2015","subtitle":"ALYCE Paris","title":"Digital Strategist & Social Media Manager"}],"url":"https://www.linkedin.com/company/alyce-paris"},{"company":"Sears Holdings Corporation","company_id":"sears","location":"Chicago, Illinois","positions":[{"description":"- Moderate social media accounts for Sears and Kmart including Facebook, Twitter, Google+, Youtube, Instagram, Vine and Shop Your Way - Engage with members of the Sears and Kmart social media community to drive online sales - Produce Vine and Instagram videos for Sears and Kmart- Collaborate with team members to concept social media strategy across platforms","duration":"Jun 2014 Jun 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2015","start_date":"Jun 2014","subtitle":"Sears Holdings Corporation","title":"Social Media Moderator"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Weigel Broadcasting","company_id":null,"location":null,"positions":[{"description":"- Manage seven unique Facebook pages- Responsible for the voice of each unique brand across social media networks- Populate platforms with well-researched, compelling and audience-specific content - Deliver high engagement rates - Familiarity with the brands of all Weigel’s stations, programming and schedules across markets- Grew the amount of fans to all of Weigel’s pages and increased each station’s Facebook reach- Track and send bi-weekly reports detailing social trends and brand growth- Familiar in utilizing social media tools and interpreting analytics including HootSuite, EdgeRank, Klout, Facebook and Twitter Metrics","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Weigel Broadcasting","title":"Social Media Specialist"},{"description":"- Organize all outside media campaigns- Negotiate contracts- Monitor all radio, transit, bulletin, print and cable executions - Compose quarterly budgets for media campaigns (Co-Op Periods)- Manage relationships with syndicators and vendors- Oversee the social media for four networks - Create social media content across multiple platforms such as Facebook and Twitter - Interpret social media metrics through Pages, EdgeRank and Klout - Project manage events station events (parades, talent visits, etc.)- Software programs: Word, Excel, PowerPoint, Outlook, Photoshop, Basecamp","duration":"Jul 2012 May 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2014","start_date":"Jul 2012","subtitle":"Weigel Broadcasting","title":"Marketing Coordinator"}],"url":""},{"company":"The Chicago Firehouse Restaurant","company_id":null,"location":"Chicago, IL","positions":[{"description":"- Negotiate private dining contracts- Oversee event set-up - Hostess for events and for the dining room - Customer relations- Front of House etiquette - Manage budget - Assist clients with menu selection - Manage a team of servers and busboys during events","duration":"Sep 2011 Jul 2012 11 months","duration_short":"11 months","end_date":"Jul 2012","start_date":"Sep 2011","subtitle":"The Chicago Firehouse Restaurant","title":"Private Dining Sales Coordinator"}],"url":""},{"company":"The Cook County Sheriff\'s Department","company_id":null,"location":"","positions":[{"description":"","duration":"2011 2011 less than a year","duration_short":"less than a year","end_date":"2011","start_date":"2011","subtitle":"The Cook County Sheriff\'s Department","title":"Legal and Labor Affairs Intern"}],"url":""}]', '["“Jessica is a phenomenal employee and partner. Her sense-of-urgency, sharp mind and professional integrity were valued by me and the many clients and partners we worked with. I could always count on her to \\"get the job done well\\" and she accepted \\"out-of-scope for her role\\" projects, with grace. Jess is the the consummate professional and a pleasure to work with. She will always be welcomed on my Team, if I\'m lucky enough to work with her in the future.”","“Jessica was very detailed-oriented and produced great results for Weigel Broadcasting”"]']### Assistant: The agent's job is to collaborate with partners to drive business strategy through analytics and proactive supply chain insights. Today, the user is reaching out to the agent because they need assistance in developing new and exciting social media marketing strategies to promote brand growth and monetize their brand's online platforms.
### Human: Agent: ['Jeff Fogg', 'I am a professional Art Director, Senior Production Designer with over 20 years experience. Throughout my career I’ve worked on many projects which gave me exposure to every aspect of the creative and production process, as well as an opportunity to develop professional relationships with my clients. Specialties: Art direction, graphic design, environmental graphic design, architectural sign design, branding, editorial design, production design, photo composition, web design, website management, mobile, business management, advertising, email marketing and design, marketing, photography, music composition and production, video editing.', 'Freelance Senior Graphic Designer', 'Fogg Creative', '[{"company":"Fogg Creative","company_id":"fogg-creative","industry":"Graphic Design","location":"Crown Point, IN","positions":[{"description":"Art direct, design and produce print advertising; brochures; annual reports; magazines; outdoor advertising; environmental graphics; architectural signs, identity; digital ads and web design for a diverse client base. Manages all of the business operation which includes: client contact, estimates, billing, and tracking business expenses and revenue.Serviced accounts for ALDI, Alfond Foundation, Chester Inc., Chicago Tribune, Cintas Corporation, Colby College, ICU Sign Solutions LLC, J.S. McCarthy Printers, Kennbec Savings Bank, Maine Drilling & Blasting, NWI Spine Institute and Webber Fuels .","duration":"Feb 2005 - Present 17 years 1 month","duration_short":"17 years 1 month","end_date":"Present","start_date":"Feb 2005","subtitle":"Fogg Creative","title":"Owner/Art Director/Graphic Designer"}],"url":"https://www.linkedin.com/company/fogg-creative"},{"company":"Cintas","company_id":"cintas","location":"","positions":[{"description":"","duration":"May 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"May 2010","subtitle":"Cintas","title":"Freelance Senior Graphic Designer/Production Designer"}],"url":"https://www.linkedin.com/company/cintas"},{"company":"ICU Sign Solutions, LLC","company_id":"icuoutdooradvertising","location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Oct 2018","subtitle":"ICU Sign Solutions, LLC","title":"Freelance Design Director"}],"url":"https://www.linkedin.com/company/icuoutdooradvertising"},{"company":"The Times of Northwest Indiana","company_id":"the-times-of-northwest-indiana","location":"Valparaiso, Indiana","positions":[{"description":"Managed NWI Times website by designing and developing landing pages, edited content and layout to existing web pages for both advertising and editorial departments. Designed, managed and scheduled all of the internal and client e-newsletters and email marketing promotions. Produced email statistics to clients. Offered technical support for online subscribers. Provided support in digital ad design as needed. Managed NWI Times website by designing and developing landing pages, edited content and layout to existing web pages for both advertising and editorial departments. Designed, managed and scheduled all of the internal and client e-newsletters and email marketing promotions. Produced email statistics to clients. Offered technical support for online subscribers. Provided support in digital ad design as needed.","duration":"Jun 2016 Jun 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2018","start_date":"Jun 2016","subtitle":"The Times of Northwest Indiana","title":"Online Product Manager"}],"url":"https://www.linkedin.com/company/the-times-of-northwest-indiana"},{"company":"Building Indiana Magazine/Diversified Marketing Strategies","company_id":"diversified-marketing-strategies","location":"Crown Point, IN","positions":[{"description":"Art Director for the largest B to B magazine in Indiana as well as two other sister publications. Provided art direction for the publications\' websites. Design ads for the magazine as well as other publications. Graphic Designer for various print, outdoor/display, branding and web marketing projects for a diverse industrial client base throughout the state. Art Director for the largest B to B magazine in Indiana as well as two other sister publications. Provided art direction for the publications\' websites. Design ads for the magazine as well as other publications. Graphic Designer for various print, outdoor/display, branding and web marketing projects for a diverse industrial client base throughout the state.","duration":"Apr 2014 Apr 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2016","start_date":"Apr 2014","subtitle":"Building Indiana Magazine/Diversified Marketing Strategies","title":"Publication Art Director/Graphic Designer"}],"url":"https://www.linkedin.com/company/diversified-marketing-strategies"},{"company":"The Times of Northwest Indiana","company_id":"the-times-of-northwest-indiana","location":"Munster, IN","positions":[{"description":"Designed print, web (Flash animation), and mobile ads for various accounts. Art directed successful print, web and/or mobile campaigns including re-branding new and existing accounts. Designed print, web (Flash animation), and mobile ads for various accounts. Art directed successful print, web and/or mobile campaigns including re-branding new and existing accounts.","duration":"2009 Apr 2014 5 years","duration_short":"5 years","end_date":"Apr 2014","start_date":"2009","subtitle":"The Times of Northwest Indiana","title":"Lead Print and Web Ad Designer"}],"url":"https://www.linkedin.com/company/the-times-of-northwest-indiana"},{"company":"John and Low Advertising","company_id":null,"location":"Chicago, IL","positions":[{"description":"Serviced a multi-million dollar national ALDI account which includes art directing weekly inserts and yearly toy catalog that consisted of advanced photo composition as well as design and layout.Art directed the ALDI “Meal Planner” website. Art directed and produced other ALDI projects which include in-store signage, outdoor and ROP ads. Also worked on internal agency projects which include art directing the agency’s website and helped with IT support. Occasionally filled the role as agency\'s Creative Director as needed.","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"John and Low Advertising","title":"Freelance Art Director"}],"url":""},{"company":"West & Zajac Advertising","company_id":null,"location":"Frankfort, IL","positions":[{"description":"Performed lead role in the design and production of print advertising, brochures, outdoor advertising, identity, and web design. Serviced mostly local and regional accounts such as First Savings Bank of Hegwich, Central Federal Bank, and Carrs Honda. Helped create a new client base by designing successful advertising campaigns. Performed lead role in the design and production of print advertising, brochures, outdoor advertising, identity, and web design. Serviced mostly local and regional accounts such as First Savings Bank of Hegwich, Central Federal Bank, and Carrs Honda. Helped create a new client base by designing successful advertising campaigns.","duration":"Dec 2003 Oct 2005 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2005","start_date":"Dec 2003","subtitle":"West & Zajac Advertising","title":"Senior Art Director"}],"url":""},{"company":"Neokraft Signs","company_id":"neokraft-signs","location":"Lewiston/Auburn, Maine Area","positions":[{"description":"Designed architectural, commercial and retail signs (including two award winning signs); prepared presentation and shop drawings. Serviced national and regional accounts such as Poland Spring Water, Key Bank, Olympia Sports, FOX, Husson College, and local hospitals.Provided back-up in print and shop production, plus provided help with sales and IT support. Designed architectural, commercial and retail signs (including two award winning signs); prepared presentation and shop drawings. Serviced national and regional accounts such as Poland Spring Water, Key Bank, Olympia Sports, FOX, Husson College, and local hospitals.Provided back-up in print and shop production, plus provided help with sales and IT support.","duration":"Feb 2001 Jul 2003 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2003","start_date":"Feb 2001","subtitle":"Neokraft Signs","title":"Environmental Graphic Designer/Technical Illustrator"}],"url":"https://www.linkedin.com/company/neokraft-signs"}]', '["Mike O\'Malley “Jeff has great design sense and his work often stood out. His projects were always neat, clean and thorough. The client always enjoyed his work.”","Michael Goldsberry “Jeff is a smart art director who knows how to communicate a great idea with the right visuals. Jeff had a key role at the agency helping to lead the detail orientated process of running a robust FSI program. We would produce over 1 Billion inserts per year, going to over 450 newspapers, in 28 states and coordinating the versions with nearly 20 senior client managers. Jeff helped the creative process go off without a hitch.”","Tom Panton “I\'ve worked closely with Jeff on a number of projects over the past few years and the I have nothing but praise for his design and creative skills. His art direction is always unique, fresh and right on target. Jeff\'s a great guy and a talented resource.”","Laura Kaiser Innes “Sharp, skillful, versatile and truly talented, Jeff Fogg is an enormous asset to any creative team. If you have an opportunity to work with Jeff, don\'t hesitate--get him on board!”","Jackie Krupko “Jeff is a talented and driven art director. His concepts are always fresh and on target. While working side by side with him for four years, I have seen how dedicated he is to creating quality designs efficiently.”"]'] User: ['Lauren Bay', 'Marketing professional with a love for travel, art, studying the Spanish language, and transforming businesses with effective marketing strategies.', 'Content and ABM Campaign Manager at Wunderman Thompson', 'Wunderman Thompson', '[{"company":"Wunderman Thompson","company_id":"wunderman-thompson-","industry":"Marketing and Advertising","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"Wunderman Thompson","title":"Content and ABM Campaign Manager"},{"description":"","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Wunderman Thompson","title":"Global Social Media Manager"}],"url":"https://www.linkedin.com/company/wunderman-thompson-"},{"company":"Wunderman","company_id":"wunderman","location":"","positions":[{"description":"","duration":"Sep 2018 Mar 2019 7 months","duration_short":"7 months","end_date":"Mar 2019","start_date":"Sep 2018","subtitle":"Wunderman","title":"Global Social Media Manager"}],"url":"https://www.linkedin.com/company/wunderman"},{"company":"POSSIBLE","company_id":"possible-com","location":null,"positions":[{"description":"","duration":"Aug 2017 Mar 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2019","start_date":"Aug 2017","subtitle":"POSSIBLE","title":"Global Marketing Communications Specialist"},{"description":"","duration":"Dec 2015 Aug 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Aug 2017","start_date":"Dec 2015","subtitle":"POSSIBLE","title":"Marketing Coordinator"},{"description":"","duration":"Jul 2015 Dec 2015 6 months","duration_short":"6 months","end_date":"Dec 2015","start_date":"Jul 2015","subtitle":"POSSIBLE","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/possible-com"},{"company":"Washington State University - International Center","company_id":"washington-state-university","location":"Compton Union Building L46 Pullman, WA 99163","positions":[{"description":"","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Washington State University - International Center","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/washington-state-university"},{"company":"American Advertising Federation","company_id":"aafnational","location":"Washington State University - District 11 with Daniel Petek","positions":[{"description":"STUDENT CREATIVE DIRECTOR-Led a group of 15 creative, innovative and driven people to develop an advertising campaign for the NSAC competition -Developed print advertisements, application designs and website layouts -Inspired and motivated the team to complete the project during stressful work sessions","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"American Advertising Federation","title":"Student Creative Director"}],"url":"https://www.linkedin.com/company/aafnational"}]', '["“I would recommend Lauren Bay to anyone and any team. She has been so pleasant to work with over the years - her communication style and can-do attitude makes any project she\'s on run so seamlessly. Her approach to copywriting, social media, campaigns, and marketing in general is creative yet strategic and she always keeps the target audience in mind. It has been incredible to watch Lauren progress her skills and her career at POSSIBLE and Wunderman Thompson, taking the reins on many different tasks and leading them with efficiency, even when it might be out of her comfort zone. I would be thrilled if I get to work with Lauren again someday.”","“I’ve worked with Lauren daily since I hired her as POSSIBLE’s marketing intern in July 2015. I was immediately impressed with her professionalism, self-sufficient work style, and willingness to dive into and take lead on any project - event planning, project management, marketing communication, learning and utilizing our complicated CMS from the ground up - she successfully hit the ground running with minimal supervision on it all. Lauren quickly made herself indispensable to me and everyone she collaborates with at POSSIBLE on the global marketing team and locally in Seattle. She is known for her attention to detail and strong work ethic, as well as her brilliant personality. She is eager to learn and truly cares about the success of the agency, it shows in her work every day. Lauren is one of a kind and an invaluable team member – I can’t imagine life at POSSIBLE without Lauren and would highly recommend her to anyone.”"]']### Assistant: The agent's job is to design and produce print advertising, brochures, and web design for a diverse client base, and today the user is reaching out to the agent because they need assistance with developing effective marketing strategies for their business.
### Human: Agent: ['Brandon von Guenthner', 'Adventurer. Learner. Enthusiast.', 'Driven to make complicated businesses simple and scalable.', 'Route Line', '[{"company":"Route Line","company_id":"route-line","industry":"Recreational Facilities","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Jul 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2022","subtitle":"Route Line","title":"Chief Revenue Officer (CRO)"}],"url":"https://www.linkedin.com/company/route-line"},{"company":"Prism Cam","company_id":"prism-cam","location":"Santa Barbara, California Area","positions":[{"description":"","duration":"Jun 2013 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Jun 2013","subtitle":"Prism Cam","title":"Founder"}],"url":"https://www.linkedin.com/company/prism-cam"}]', '["Mathew Crawley “Brandon is whip-smart and highly motivated. We collaborated on a number of camera projects at Snowbird and I enjoyed working with him immensely.”","Zac Smith “Brandon is a hard working and talented fellow. His understanding of both business operations and the creative process make him a double threat in the sales and marketing workspace.”"]'] User: ['Emily Antos Dieter', 'Over 9 years in Marketing + 5 years in Retail and Sales, Emily is a driven and collaborative leader who brings her variety of experiences to every project she tackles.', 'MBA in Marketing & Sports/Entertainment Management, Bachelors in Retail and Business Management', 'The Michaels Companies, Inc.', '[{"company":"The Michaels Companies, Inc.","company_id":"michaels-stores-inc.","industry":"Retail","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Marketing Lead"},{"description":"","duration":"Feb 2020 Aug 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2021","start_date":"Feb 2020","subtitle":"The Michaels Companies, Inc.","title":"Loyalty Specialist"}],"url":"https://www.linkedin.com/company/michaels-stores-inc."},{"company":"Shoptology","company_id":"shoptology","location":"Plano, Texas","positions":[{"description":"","duration":"Apr 2018 Dec 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2019","start_date":"Apr 2018","subtitle":"Shoptology","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/shoptology"},{"company":"TPN","company_id":"tpn","location":null,"positions":[{"description":"Deliver on clients’ business goals/ROI through marketing activations. Develop strategic partnerships based on brand matches through consumer/shopper insights. Lead and create activation plans to support a strategic omnichannel approach.Drive new business growth and develop existing relationships.","duration":"Aug 2016 Apr 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2018","start_date":"Aug 2016","subtitle":"TPN","title":"Account Supervisor"},{"description":"Negotiate entertainment and brand partnerships for client’s promotional & shopper programs.Manage financials and budget overviews.Owned influencer programs including drafting agreements, managing communication and content creation.","duration":"Sep 2015 Aug 2016 1 year","duration_short":"1 year","end_date":"Aug 2016","start_date":"Sep 2015","subtitle":"TPN","title":"Senior Account Executive"},{"description":"Manage projects with client, creative team and third party partners to execute retail-based marketing activations.Develop and negotiate scopes of work for variety of deliverables. Conduct primary research (e.g. Simmons, E-scores) to determine PassionPoints for brands’ consumers & shoppers.Mentor entry-level client service account coordinators.","duration":"Sep 2013 Sep 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2015","start_date":"Sep 2013","subtitle":"TPN","title":"Account Executive"},{"description":"Manage and assist client service with shopper marketing and entertainment promotional marketing programs. Coordinated with creative and account service teams to meet client objectives and TPN deliverables.Participated in shopper and promotional marketing projects. Assisted with new business and TPN internal projects.","duration":"Nov 2012 Sep 2013 11 months","duration_short":"11 months","end_date":"Sep 2013","start_date":"Nov 2012","subtitle":"TPN","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/tpn"},{"company":"Pro Challenge Inc","company_id":"pro-challenge-inc","location":"Dallas, TX","positions":[{"description":"Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders. Participate in Dallas Sidekick ticket sales. Conduct marketing and advertising opportunities for Soccer Associations and past season ticket holders.","duration":"Sep 2012 Nov 2012 3 months","duration_short":"3 months","end_date":"Nov 2012","start_date":"Sep 2012","subtitle":"Pro Challenge Inc","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pro-challenge-inc"},{"company":"Margo\'s Collectibles","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after. Create new sales opportunities during Markets. Conduct Market preperation by: researching and forcasting trends, merchandising showroom, contacting vendors, marketing to customers and providing updates before and after.","duration":"Oct 2009 Oct 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2012","start_date":"Oct 2009","subtitle":"Margo\'s Collectibles","title":"Sales rep/showroom assistant/merchandiser"}],"url":""},{"company":"Mark Shale","company_id":"mark-shale","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Sep 2007 Nov 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2008","start_date":"Sep 2007","subtitle":"Mark Shale","title":"Women\'s Division Manager"}],"url":"https://www.linkedin.com/company/mark-shale"}]', '["Bre (Breanna) Wolfe “Emily is a strong leader. I had the pleasure of collaborating with her last fall. She brought a goal-driven approach and organizational skills that kept everyone on task and working towards the client\'s needs. Emily\'s mastery for both her core role, and the projects that extended beyond it, were critical to the final product. I look forward to future partnership opportunities. ”","Natalia B. “I’ve worked with Emily for almost 2 years. Emily managed all my day to day projects and provided input into longer range planning. She did a great job pulling in the right resources and helping us build realistic timelines. She had the perfect balance of project / resource management, regular status meetings and additional check ins as needed at crucial decision points. Her recent amazing work was for our November 2019 consumer research. She worked closely with Shoptology planning director on identifying and organizing the right kind of research to answer our current shopper questions. She was leading the planning and personally attended 6 focus groups in 3 different markets (all within 3 days, different time zones and flight delays!) to ensure everything went smoothly and to capture additional shopper feedback from the study. Our relationship was build on solid partnership and Emily was great in helping think strategically about future initiatives. Her forward thinking and solid project management made her a great asset for my team.”"]']### Assistant: The agent's job is to streamline business operations and drive revenue, and today, the agent is reaching out to the user because they need assistance in developing strategic partnerships and creating activation plans to support their omnichannel approach.
### Human: Agent: ['Kim Lewis-Provine', 'QUALIFICATIONS SUMMARYInformation Technology Mobility Solutions Mobile Device Management (MDM) Mobile device deployment, upgrades & maintenanceJamf Pro and JSS console AirWatchGOOD for Enterprise administration iOs MacOS, Android, Blackberry provisioning Carrier Management and portal administration IT Product & Service Procurement Project Planning & mobility integration Technical Asset Management Levels I, II & III User Training & Support', 'iOS Device Administrator at Chicago Public Schools', 'Chicago Public Schools', '[{"company":"Chicago Public Schools","company_id":"chicago-public-schools","industry":"Education Administration Programs","location":"Chicago, Illinois","positions":[{"description":"","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Chicago Public Schools","title":"iOS and MacOS Device Administrator"}],"url":"https://www.linkedin.com/company/chicago-public-schools"},{"company":"Chicago Transit Authority","company_id":"chicago-transit-authority","location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2015 Sep 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2017","start_date":"Feb 2015","subtitle":"Chicago Transit Authority","title":"Mobility Coordinator"}],"url":"https://www.linkedin.com/company/chicago-transit-authority"},{"company":"Insight","company_id":"insight","location":"Insight","positions":[{"description":"","duration":"Dec 2010 Jan 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2015","start_date":"Dec 2010","subtitle":"Insight","title":"BlackBerry / Mobility Support Analyst"}],"url":"https://www.linkedin.com/company/insight"},{"company":"CNA Insurance","company_id":"cna-insurance","location":"","positions":[{"description":"","duration":"Aug 2006 Nov 2010 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2010","start_date":"Aug 2006","subtitle":"CNA Insurance","title":"Blackberry Support Analyst"}],"url":"https://www.linkedin.com/company/cna-insurance"},{"company":"CNA Insurance","company_id":"cna-insurance","location":"","positions":[{"description":"","duration":"Aug 2004 Jun 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2006","start_date":"Aug 2004","subtitle":"CNA Insurance","title":"IT Procurement Specialist"}],"url":"https://www.linkedin.com/company/cna-insurance"},{"company":"Sentinel Technologies","company_id":"sentinel-technologies","location":"","positions":[{"description":"","duration":"Mar 2002 Jan 2003 11 months","duration_short":"11 months","end_date":"Jan 2003","start_date":"Mar 2002","subtitle":"Sentinel Technologies","title":"Project Leader"}],"url":"https://www.linkedin.com/company/sentinel-technologies"}]', '["“I have always found Kim to be extremely professional, intelligent, hardworking and most of all dependable. Kim was our go-to person for all of our Blackberry’s issues and roll-outs being handled though out the CNA field offices. Kim was always very dedicated in providing effective support in a timely manner. Kim has the ability to adjust to any situation with a positive attitude. I have had the pleasure to work with Kim for many years at CNA and I would highly recommend Kim for any position involving the need for technical excellence and customer support.”","“I have worked with Kim over the past few years. She is a hard working professional who is both dependable and intelligent. Kim has a tremendous work ethic and is available to assist others on a 24 hour basis often at a moment’s notice. Kim has excellent writing skills and is well respected by her peers. I strongly recommend Kim for future endeavors with other companies”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide technical support and device management for a large educational institution. Today, the agent is reaching out to the user because they need assistance with configuring and managing their Apple devices for educational purposes.
### Human: Agent: ['Kadir Abdi', 'Experienced Network Architect with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Excel, Visual basic, DreamWeaver, Customer Service, Microsoft Word, Public Speaking, and Microsoft Office. Strong information technology professional graduated from Kennesaw State University.', 'Business Analyst at LeanSwift Inc', 'LeanSwift Inc', '[{"company":"LeanSwift Inc","company_id":"leanswift-inc","industry":"Information Technology and Services","location":"Alpharetta, Georgia, United States","positions":[{"description":"- Retrieve information as requested from records, email, minutes, and other relateddocuments; prepares written summaries of data - Respond to and resolves administrative inquiries and questions- Assist eCommerce in technical writing requirements- Elicits and document customer requirements and systems information- Collaborates with management to document LeanSwift standard common practices- Created new estimation tools to help build accurate pricing for upcoming projects- Provides feedback to the broader project team including developers and projectmanagement- Helps ensure deliverables meet project specifications and manage budget","duration":"Mar 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Mar 2020","subtitle":"LeanSwift Inc","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/leanswift-inc"},{"company":"Lakeside Commons","company_id":"lakeside-commons","location":"Atlanta, Georgia","positions":[{"description":"Managed inventory and order products as needed. Handled transactions, customer needs, and inventory levels across locations Managed inventory and order products as needed. Handled transactions, customer needs, and inventory levels across locations","duration":"May 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"May 2010","subtitle":"Lakeside Commons","title":"Store Manager"}],"url":"https://www.linkedin.com/company/lakeside-commons"},{"company":"Paramount Software Solutions, Inc","company_id":"paramount-software-solutions","location":"Georgia","positions":[{"description":"- Assist in developing sales pipeline by identifying and fostering relationships with net new clientele - Generate project-based leads involving Content Management Systems and Blockchain Solutions- Present, onboard, and implement custom solution designs leveraging Drupal and Blockchain technologies - Assist in developing sales pipeline by identifying and fostering relationships with net new clientele - Generate project-based leads involving Content Management Systems and Blockchain Solutions- Present, onboard, and implement custom solution designs leveraging Drupal and Blockchain technologies","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"Paramount Software Solutions, Inc","title":"Business Development Executive"}],"url":"https://www.linkedin.com/company/paramount-software-solutions"},{"company":"MarketSource, Inc. Careers","company_id":"marketsource-inc-careers-page","location":"Greater Atlanta Area","positions":[{"description":"At MarketSource I was responsible for educating customers and retail associates on HP products such as laptops and printers. I also handled product demonstration, merchandising, marketing and advertising for HP in retail environments At MarketSource I was responsible for educating customers and retail associates on HP products such as laptops and printers. I also handled product demonstration, merchandising, marketing and advertising for HP in retail environments","duration":"Sep 2018 Jun 2019 10 months","duration_short":"10 months","end_date":"Jun 2019","start_date":"Sep 2018","subtitle":"MarketSource, Inc. Careers","title":"Hp Technology Sale Specialist"}],"url":"https://www.linkedin.com/company/marketsource-inc-careers-page"},{"company":"American Campus Communities","company_id":"american-campus-communities","location":"Kennesaw, Georgia","positions":[{"description":"Showing and providing future resident\'s with information. Competent with leasing adminstration Marketing system to track all resident and future guests while providing them with information to assist their apartment search. Work with management to endure quality service to all residents. Showing and providing future resident\'s with information. Competent with leasing adminstration Marketing system to track all resident and future guests while providing them with information to assist their apartment search. Work with management to endure quality service to all residents.","duration":"Sep 2016 Apr 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2018","start_date":"Sep 2016","subtitle":"American Campus Communities","title":"Community Assistant"}],"url":"https://www.linkedin.com/company/american-campus-communities"}]', '["Shana Oxford “Kadir is one of the most hardworking, caring individuals that I ever had the pleasure of managing. His quickness and ease of learning made him a front runner for training new staff. Above all, I was most impressed with Kadir’s ability to build rapport with current residents, prospective residents and parents. Knowing Kadir for 3 years, I had the satisfaction of watching him develop in to a great Community Assistant with amazing skills in customer service and leadership! I would absolutely recommend Kadir! ”","Kennedi Stephens “Kadir is the epitome of the positive morale that you want your staff to maintain. He works diligently & in a timely manner to achieve goals and complete tasks set before him. His go-getter attitude alongside his capability to surpass expectations, go a long way towards making his entire team successful. Kadir is very goal-oriented and motivated and one of the best employees that I have ever had the pleasure of working with!”"]'] User: ['Alicia Reyes Griffith', 'Accomplished Technical and Operational Business Analyst offering eight years of project experience. A customer oriented professional with excellent analytical, logical, and communication skills with a strong work ethic. Expertise in on time delivery with a focus on increased quality. Exceptionally strong implementation and onsite support for worldwide clients. Regularly commended for efficiency, excellent performance, and positive attitude.', 'Business Systems Analyst | Implementation Specialist | Customer Management | Customer Validation Testing | Kid & Dog Mom', 'Powerley', '[{"company":"Powerley","company_id":"powerley","industry":"Software Development","location":"United States","positions":[{"description":"","duration":"Aug 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Powerley","title":"Manager, Customer Success"}],"url":"https://www.linkedin.com/company/powerley"},{"company":"Alcon","company_id":"alcon","location":"Fort Worth, Texas","positions":[{"description":"Assisted the Alcon Legal and Communications department in the Novartis separation by supporting multiple system migrations and implementations. Delivered exceptional customer service, developed lasting relationships, and provided issue resolution by closely coordinating with the Alcon Legal Business team, internal Alcon teams as well as vendors. • Conducted regular business requirements analyses by collaborating closely with the business, compiled detailed project documentation, based on customer needs, that support application migrations and implementations for the following projects and applications: Electronic Records Management – Alfresco and Ephesoft, Physical Records Management – Iron Mountain Accutrac, GEMS, CIMS, and ESG• Supported the BPO, AFCOM, P3 ACT, and CIS data migrations by coordinating account access and supporting business users once data extracts have been provided by Novartis• Acted as the lead interface between the SharePoint team and the business for two new SharePoint site creations, Activity Request Approval Tool and Press Release Approval Archive. Collaborated closely with the business on requirements gathering, coordinated meetings, and testing of new sites• Led coordination efforts for Onit MMeB, GEMS, and CIMS with the business stakeholders, internal support teams, and vendor in support of Phase 2 of the projects as well as issue resolution and daily operational support• Collaborated closely with the business and created training documentation for system end users for the following applications: Physical Records Management – Iron Mountain Accutrac, GEMS, CIMS, Saviyant, and ARA SharePoint site • Led post migration Records Management Archival project. Conducted weekly meetings with the business and requirements gathering meetings to determine necessary system configurations. Coordinated development work, training and ServiceNow ticket statuses","duration":"Aug 2019 Aug 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2021","start_date":"Aug 2019","subtitle":"Alcon","title":"Business Analyst, Implementation Manager and Project Manager at Alcon via DISYS"}],"url":"https://www.linkedin.com/company/alcon"},{"company":"Sabre Corporation","company_id":"sabre-corporation","location":"Southlake, Texas","positions":[{"description":"Prepared customers for successful implementation to Sabre system by conducting regular calls and frequent on-site visits to advise/consult on Sabre Sonic Check-In and other airport system functionality. Provided remote and/or on-site support during cutovers as well as guidance with the use of the system for pre- and post-implementation to over 20 airline customers.• Supported development staff by assisting with functional questions and addressing testing issues as well as assisting in setting up partitions and check in tables in host which led to a quicker turnaround time for our customers as well as less work for the development team• Acted as the lead interface for over 10 customers, internal teams and external teams, to provide any setup, support or consultations required throughout the lifecycle of a project leading up to a successful implementation• In post implementation, worked closely with Customer Care and Second Level support teams to drive high levels of customer satisfaction throughout the maintenance phase of the project. Liaised with the customer on questions or issues that could not be resolved by the support teams• Created documentation to capture all aspects of the following products to ensure consistent delivery: Third Party Ground Handling, Auto Seating Utility, Health Checks, Auto Timatic and TSA PreCheck• Partnered with other teams to be cross trained on the following products, saving our customers money on travel and multiple Sabre resources: Auto Seating Utility, Sabre Sonic Reaccommodation Manager (IROPs), Kiosk and Mobile Concierge. Delivered products to multiple customers by providing training, testing and implementation support.• Assisted North American carrier in implementing a product expected to bring them $4m in revenue within the first year by helping with setup, testing and activation.","duration":"May 2013 Apr 2019 6 years","duration_short":"6 years","end_date":"Apr 2019","start_date":"May 2013","subtitle":"Sabre Corporation","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/sabre-corporation"},{"company":"Ascendium Group","company_id":null,"location":"Southlake, Texas","positions":[{"description":"Provided on-site support during cutovers as well as guidance with the use of the system for pre- and post-Sabre Sonic Check-In implementation to the following carriers: LAN Airlines, Philippine Airlines, Virgin Australia and Etihad Airlines.• Functioned as a Sabre Sonic Check-In subject matter expert assisting frontline airline employees at the airport with check in, boarding and operational questions or issues• Onsite Sabre team leader during cutovers. Assisted Sabre colleagues with questions or issues, communicated after shift to the rest of the team any pertinent shift updates as well as figured out any scheduling conflicts• Provided training to over 60 subject matter experts to prepare them for the airline specific policies and procedures prior to departing for onsite cutover support• Performed testing in preparation of cutovers to ensure a smooth transition to the Sabre Sonic Check-In system• Prevented a North American carrier from incurring DOT fines by processing refunds to customers","duration":"Oct 2012 May 2013 8 months","duration_short":"8 months","end_date":"May 2013","start_date":"Oct 2012","subtitle":"Ascendium Group","title":"Consultant"}],"url":""},{"company":"Virgin America","company_id":"virgin-america","location":"Chicago","positions":[{"description":"Conducted day to day airport operations, from check-in, driving the Jet-Bridge, gates and boarding as well as any special needs or requests.• Worked in the Baggage Services office assisting customers with lost luggage claim processing and tracking• Briefed flight crews on local weather, guest loads, fuel loads and Air Traffic Control holds as well as distributed flight plans, flight releases, fuel slips and load messages to the pilots to ensure an on time and smooth departure Conducted day to day airport operations, from check-in, driving the Jet-Bridge, gates and boarding as well as any special needs or requests.• Worked in the Baggage Services office assisting customers with lost luggage claim processing and tracking• Briefed flight crews on local weather, guest loads, fuel loads and Air Traffic Control holds as well as distributed flight plans, flight releases, fuel slips and load messages to the pilots to ensure an on time and smooth departure","duration":"Jul 2011 Oct 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2012","start_date":"Jul 2011","subtitle":"Virgin America","title":"Guest Services Teammate"}],"url":"https://www.linkedin.com/company/virgin-america"}]', '["Shelly Green “I recently assisted Alicia on a project where she was delivering a product to a major airline. She went above and beyond to ensure issues were understood and resolved and status was communicated to both internal and external organizations. It is great working with Alicia!”","Tim Maher “I have had the opportunity to work with Alicia over the last several years as she worked with our airline customers to implement Sabre’s Airport Check-in solutions. Alicia has a tremendous amount of knowledge with the Sabre systems and engages well with customers to ensure that they are properly prepared to implement the solution(s) and resolve issues to successfully complete the implementation. Alicia’s strongest asset is her ability to take detailed information and transform it into easy-to-understand documentation for both customer and internal team understanding. Alicia’s functional knowledge of Sabre systems and customer engagement experience will serve her well in future opportunities. ”"]']### Assistant: The agent's job is to provide customer management and implementation support, and today the user is reaching out to the agent because they need assistance with a software implementation project.
### Human: Agent: ['Linda McDonald', 'Operations & Sales Director with extensive leadership experience in the financial services and retail industries. Successful at building high-performance teams with a proven track record leading multi-state, multi-unit storefront operations. Awarded numerous accolades for achievements in operational excellence. Professional experience includes:• Leading Store Operations• Leadership Development• Rapid Expansions into New Markets• Market Planning for New Store Growth• Business Development • B2B and B2C Sales Areas of expertise:• Formulating & Executing Business Strategy• Developing & Motivating Top Performing Teams• Strategic Planning• Marketing and Sales • Performance Management • Strong Interpersonal Skills• P/L Optimization', 'Director of Sales and Business Development at Uptempo', 'Uptempo', '[{"company":"Uptempo","company_id":"uptempoinc","industry":"Financial Services","location":"United States","positions":[{"description":"Industry leading financial technology platform committed to consumer financial wellness. Helping tens of thousands of consumers nationally, offering payment programs to align payments to cash flows. Consumers managing their auto loans on the Uptempo platform perform at more than 50% improvement in payment performance and delinquencies.","duration":"Apr 2017 - Present 4 years 4 months","duration_short":"4 years 4 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Uptempo","title":"Director Of Sales And Business Development"}],"url":"https://www.linkedin.com/company/uptempoinc"},{"company":"Check Into Cash","company_id":"check-into-cash","location":"Richmond, Virginia Area","positions":[{"description":"As a pioneer in the short-term, direct lending industry, Check Into Cash has been providing everyday people with the emergency credit solutions they need for 25 years. Founded in 1993 by entrepreneur and philanthropist Allan Jones in Cleveland, Tennessee, Check Into Cash now serves customers in both their 800+ stores and online nationwide specializing in personal credit options.Check Into Cash offers many services, including: Payday Advances, Cash Advances, Title Loans, Title Pawns, Check Cashing, Western Union, bill pay services, and reloadable U.S. Money Cards in their centers, as well as Payday Loans and Installment Loans online. Check Into Cash truly is your One Stop Money Shop®.","duration":"May 2015 Apr 2017 2 years","duration_short":"2 years","end_date":"Apr 2017","start_date":"May 2015","subtitle":"Check Into Cash","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/check-into-cash"},{"company":"TMX Finance","company_id":"tmx-finance","location":null,"positions":[{"description":"The TMX Finance Family of Companies provides consumer credit products under the TitleMax®, TitleBucks®, and InstaLoan® brands. Since 1998, we have provided access to credit for consumers who are underserved by traditional lenders. Many of our customers have nowhere else to turn when they suffer short-term financial setbacks like medical emergencies or home repairs, so it is our mission to remain a reliable source of credit and offer customers hope and opportunity.","duration":"Mar 2010 Jan 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2015","start_date":"Mar 2010","subtitle":"TMX Finance","title":"Divisional Vice President"},{"description":"","duration":"Jan 2007 Mar 2010 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2010","start_date":"Jan 2007","subtitle":"TMX Finance","title":"Regional Manager"}],"url":"https://www.linkedin.com/company/tmx-finance"},{"company":"Advance America","company_id":"advance-america","location":null,"positions":[{"description":"With more than 2,200 locations, Advance America Cash Advance Centers, Inc. is one of America\'s leading providers of consumer financial services, including short-term credit. Since the Company\'s founding in 1997, AA has expanded services to meet an array of different personal financial obligations . Advance America is publicly traded on the New York Stock Exchange (symbol: AEA) and is a founding member of the Community Financial Services Association (CFSA).","duration":"Jun 2002 Jan 2007 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2007","start_date":"Jun 2002","subtitle":"Advance America","title":"Regional Director of Operations"},{"description":"","duration":"Aug 1998 Jun 2002 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2002","start_date":"Aug 1998","subtitle":"Advance America","title":"Divisional Director of Operations"}],"url":"https://www.linkedin.com/company/advance-america"},{"company":"Target","company_id":"target","location":"Jacksonville, Florida","positions":[{"description":"Target is a general merchandise retailer with stores in all 50 U.S. states and the District of Columbia.","duration":"Nov 1996 Aug 1999 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 1999","start_date":"Nov 1996","subtitle":"Target","title":"Executive Team Lead"}],"url":"https://www.linkedin.com/company/target"}]', '["“Ms. Linda McDonald is an accomplished, strategic leader, dedicated to the identifying and development of talent. Coaching individual career development plans with aspiring managers; promoting management level candidates from within the company. I greatly admire her ability to develop and implement both field and operational improvements. Her impressive track record with new store expansion, multi-unit leadership and P&L management speaks for itself. The enthusiasm and intensity demonstrated at every level of leadership reveals her dedication and drive; producing account growth and increased profit.”","“Linda was a great Regional Manager for TitleMax and a pleasure to work with. She would tirelessly work to get top talent for her region and interview candidates regardless of location. She is also very knowledgeable about the markets in which she worked in. She consistently provided detailed and timely feedback which was very helpful as her recruiter. I highly recommend Linda.”"]'] User: ['Karen Wilson', 'A conscientious leader whose focus on people, projects and processes builds collaborative relationships with business partners and stakeholders.', 'Senior Manager, Applications Team', 'State of Colorado', '[{"company":"State of Colorado","company_id":"state-of-colorado","industry":"Government Administration","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"State of Colorado","title":"Sr. Manager, Enterprise Applications"},{"description":"Working with the Revenue Collections and Regulatory Services Application Team","duration":"May 2014 - Present 7 years 4 months","duration_short":"7 years 4 months","end_date":"Present","start_date":"May 2014","subtitle":"State of Colorado","title":"Senior Business Analyst"},{"description":"Project lead of the Business Process Re-engineering effort for the State’s new financial, procurement, budget and reporting ERP. The existing system, Colorado Financial Reporting System (COFRS) will be replaced by Colorado Operations Resource Engine (CORE) in July 2014.My responsibilities include planning, setting goals and milestone dates, creating governance and project planning documents along with tools to support those efforts. As part of the Project Leadership team, I am responsible for overseeing all Cross-Functional activities; Configuration, Security and Workflow, Reporting, Development of new policies and procedures, and User Acceptance Testing. I also manage two Department of Personnel and Administration employees assigned to the Governor’s Office of Technology. I back up and serve as a delegate for the Project Manager as needed.I am the SharePoint Administrator managing libraries, sites and user access.This position allows me to utilize requirements gathering, communication skills, collaboration with business owners, vendors and peers; developing processes and utliization of technology. Liaison between business owners and development staff.","duration":"Feb 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Feb 2013","subtitle":"State of Colorado","title":"Business Analyst/Business Process Engineering Manager"}],"url":"https://www.linkedin.com/company/state-of-colorado"},{"company":"LPS Asset Management Svcs., Inc.","company_id":null,"location":"","positions":[{"description":"Gather requirements, document and act as project manager for new functionality, enhancements, and application bugs for proprietary applications. Work with clients and business units to determine best possible solutions using technology and organizational tactics. Coordinate activities with the development team to ensure end product is delivered on time. •Develop and design business, functional and technical requirement specifications •Prepare level of effort estimates •Perform unit/regression/integration testing •Conduct system analysis using SQL •Gap analysis •Track all projects, bugs and production support •Project Management for all projects - manage and communicate activities, changes, deadlines, status to client, business unit, development group and stakeholders•Production Support•Deliver training documentation and training as necessary•Develop, maintain and cultivate collaborative relationships and programs","duration":"Oct 2008 Feb 2013 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2013","start_date":"Oct 2008","subtitle":"LPS Asset Management Svcs., Inc.","title":"Sr. Business Analyst & Project Manager (Software Application Development Group)"}],"url":""},{"company":"City and County of Denver","company_id":"city-and-county-of-denver","location":"","positions":[{"description":"Work with all city agencies to align and coordinate business processes, and be the clearing house and quality control for configuration changes, content management, and researching and resolving issues in collaboration with the stakeholders of the 311 Call Center. Implement and coordinate business process improvements with a variety of targeted stakeholders. •Communicate and report the performance status of various entities utilizing the Customer Relation Management (CRM) PeopleSoft application. •Document all business processes relating to departmental functionality with CRM •Identify all Key Performance Indicators (KPI) and Business Activity Monitoring (BAM) •Follow the standards, methodologies, and criteria for identifying agency readiness and acceptance •Develop, maintain and cultivate collaborative relationships and programs •Continual process improvement to maximize the CRM application\'s effectiveness with the user communityDrive development team to successfully modify and create software to meet requirements","duration":"May 2002 Oct 2008 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2008","start_date":"May 2002","subtitle":"City and County of Denver","title":"Sr. Business Analyst/System Analyst"}],"url":"https://www.linkedin.com/company/city-and-county-of-denver"},{"company":"Metrocall, Inc.","company_id":null,"location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 200 employees with dotted line responsibility to 500 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; lead branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"Feb 1988 Apr 2002 14 years 3 months","duration_short":"14 years 3 months","end_date":"Apr 2002","start_date":"Feb 1988","subtitle":"Metrocall, Inc.","title":"Director of Operations"}],"url":""},{"company":"AT&T Wireless","company_id":"att","location":"","positions":[{"description":"Responsible for all operations including customer care call center, inventory, accounting, credit and collections, data entry, churn management, human resources, outside account service group, information systems and management. Managed up to 400 employees, developed and set annual budgets, managed contracts, negotiated acquisitions, strategic and tactical planning for meeting or exceeding monthly, quarterly and annual budget goals; led branch-level management in developing and implementing plans. Constituted and executed programs designed to maximize revenue and inventory utilization and decrease operating costs while maintaining quality standards and high level customer service.","duration":"1994 1998 4 years","duration_short":"4 years","end_date":"1998","start_date":"1994","subtitle":"AT&T Wireless","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/att"}]', '["Patrick Matthews “Karen Wilson is an outstanding leader who has a hunger for excellence, high standards for performance delivery, and a heart for the people with whom she works. For example, of her own initiative, Karen is providing sign language training for her team to more easily communicate with a hearing-impaired developer who joined her team in August. She is adept at leading technologists and working with agency staff to achieve business needs; other managers look to her for guidance and advice. Karen is my go-to manager to represent me when I am not available; she is a highly skilled and qualified leader who should be promoted to senior manager at the first opportunity for the broader benefit of OIT. ”","Javier Ramirez “Karen is a strong willed professional who continually strives for operational excellence. Having worked with her for 14 years, I was afforded the opportunity to see her prove her performance consistently; time and time again. It was a sincere pleasure working with Karen as well as witnessing her balance her trust, empowerment, and guidance among her team members. Karen is a true and valued professional in any arena.”"]']### Assistant: The agent's job is to develop and motivate top-performing teams and execute business strategy, and today the user is reaching out to the agent because they need assistance in coordinating and implementing a business process improvement project.
### Human: Agent: ['Richard T. Scott', "Richard T Scott is a Contemporary History Painter working in New York. A Georgia native, his work pairs the complex influences of his southern heritage with the tradition of Humanist philosophy. Known for his mastery of light and color, his portraits, interiors, and large scale compositions have exhibited across North America and Europe: Le Grand Palais in Paris, Palazzo Cini in Venice, Museu Europeu d'Art Modern in Barcelona, the Museum of New Art in Detroit, and are preserved in permanent collections worldwide such as the The New Britain Museum of American Art, the Georgia Museum of Art, MEAM, MACS, former British Arts Minister Alan Howarth of Newport, and Robert C. Kennedy PhD. Among many honors he has recieved, Richard has designed coins and medals for the United States Mint, including the Fort Moultrie quarter, and was honored as an Associate Living Master by the Art Renewal Center. Richard has given lectures and workshops at prestigious institutions, including the Tyler School of Art, The Florence Academy of Art, The University of Georgia, The Lyme Academy, Laguna College of Art and Design, and the Wethersfield Academy for the Arts. His interviews, writing, and art have been feature on NPR, PRI, and countless national and international publications.", 'Contemporary History Painter | Art Restoration | Teacher', 'Richard T Scott Atelier', '[{"company":"Richard T Scott Atelier","company_id":null,"location":"","positions":[{"description":"As an artist, I am adept at navel contemplation and masterful at eliciting ever greater yawns and mumbles of boredom from Art historians and critics alike. As an artist, I am adept at navel contemplation and masterful at eliciting ever greater yawns and mumbles of boredom from Art historians and critics alike.","duration":"2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"2005","subtitle":"Richard T Scott Atelier","title":"Artist"}],"url":""},{"company":"United States Mint","company_id":"united-states-mint","location":"","positions":[{"description":"I Design coins, medals, and bullion for the United States Mint as part of the Artistic Infusion Program. I Design coins, medals, and bullion for the United States Mint as part of the Artistic Infusion Program.","duration":"May 2014 Dec 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2017","start_date":"May 2014","subtitle":"United States Mint","title":"AIP Master Designer"}],"url":"https://www.linkedin.com/company/united-states-mint"},{"company":"Odd Nerdrum","company_id":null,"location":"Paris Area, France","positions":[{"description":"Instructed Students in materials and techniquesCurated Exhibitions Authored essays published in Nerdrum\'s booksTranslation and editingProduced theater productions of Nerdrum\'s playsP.R. Instructed Students in materials and techniquesCurated Exhibitions Authored essays published in Nerdrum\'s booksTranslation and editingProduced theater productions of Nerdrum\'s playsP.R.","duration":"Mar 2009 Mar 2012 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2012","start_date":"Mar 2009","subtitle":"Odd Nerdrum","title":"Studio Assistant, Instructor"}],"url":""},{"company":"Jeff Koons","company_id":null,"location":"","positions":[{"description":"Assistant Managed \\"Dot Crew\\"Innovated techniques Assistant Managed \\"Dot Crew\\"Innovated techniques","duration":"2007 2009 2 years","duration_short":"2 years","end_date":"2009","start_date":"2007","subtitle":"Jeff Koons","title":"Painter"}],"url":""},{"company":"The New York Academy of Art","company_id":"the-new-york-academy-of-art","location":"111 Franklin St.","positions":[{"description":"Teaching assistant and monitor for Frank Porcu, Anatomical DrawingTeaching assistant and monitor for Steven Assael, Drawing II Teaching assistant and monitor for Frank Porcu, Anatomical DrawingTeaching assistant and monitor for Steven Assael, Drawing II","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"The New York Academy of Art","title":"Graduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/the-new-york-academy-of-art"},{"company":"University of Georgia","company_id":"university-of-georgia","location":"","positions":[{"description":"Teaching assistant for Joseph Norman, Drawing I, Drawing IITeaching assistant for Margaret Morrison, Figure Drawing, Figure Painting Teaching assistant for Joseph Norman, Drawing I, Drawing IITeaching assistant for Margaret Morrison, Figure Drawing, Figure Painting","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"University of Georgia","title":"Undergraduate Teaching Assistant"}],"url":"https://www.linkedin.com/company/university-of-georgia"}]', '["Charles Philip Brooks “Richard Thomas Scott has been a collaborator of mine on several notable exhibitions, including the successful debut of new works at Artspace Richmond and at the Edgar Allan Poe Museum, His steadfast dedication to painting and high aesthetic standards are well respected in the artist community. He is deservedly, an innovator, philosopher, and preserver of the painter\'s art.”","Yann DESHOULIERES “Richard T Scott is most courageous artist I\'ve ever met. The way he faced so many difficulties in his life makes him a very unique and rich person. His personal history plus his incredible imagination and culture (not to mention his fantastic skills ) feed his one of a kind masterpieces. Working with Richard is very comfortable and easy. He is a very reliable person, extremely professional but always with an accurate sense of humor ! He\'s one of the leading artists of the gallery L\'Oeil du Prince.”"]'] User: ['Jesse Cheng', "Experienced software developer with a range of background in systems, security, licensing, networking and virtualization. I'm currently working on security related products and licensing infrastructure development. I have experience contributing individually in a team or as a project lead (2-5 engineers).", 'Software Engineer at Apple', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Apple","title":"Security Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"NetApp","company_id":"netapp","location":null,"positions":[{"description":"Worked as both individual contributor and project lead in the team that develops security and licensing solutions for Data ONTAP - NetApp\'s embedded & distributed data storage system. Our team owns features such as Key management, User & Certificate management, Authentication, SSL, and Licensing for ONTAP. Security:\x95Design and build ONTAP\'s first onboard key management solution in a multi person team. The feature utilizes a key hierarchy approach that supports multi-tenancy, backup/recovery, HA/Metro-Cluster, and 3rd party key servers (via KMIP). The feature is highly visible to ensure NetApp\'s competitive edge in the storage encryption market.\x95Lead and provide feedback as senior member of the team in the areas of authentication, certificate management, and other features.Licensing:\x95Lead the team that develops NetApp\'s next-gen licensing solution for the Cloud (AWS, Azure) and Virtual environments. Evolved NetApp\'s licensing from a key-based to a text-based (signed JSON) format that can support various models (capacity/subscription) with potential for in-product activation in the future. This added significant flexibility to NetApp\'s business model for new market entry while maintaining compatibility with the backend.\x95Lead technical discussions with cross functional teams including ProdOps, IT, Manufacturing, and Field Support, to ensure a smooth end to end product delivery. Strong partnership with business and product management team to influence NetApp\'s licensing roadmap.Develop in C/C++ in a clustered environment on FreeBSD. Experienced with Agile development and act as scrum master for several projects. Mentored and trained new/junior members in the team.","duration":"Mar 2013 Jun 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2016","start_date":"Mar 2013","subtitle":"NetApp","title":"Software Engineer, Software Defined Infra"},{"description":"\x95Key developer in NetApp\'s current clustered licensing infrastructure utilizing a key based licensing model with node locking support. Consolidated legacy license management from two different operating modes into a single unified interface and packaging structure.\x95Built the licensing infrastructure along with a usage reporting mechanism to support audit control. The solution has immediate impact in closing revenue leakages and improve ease of sales & deployment.\x95Wrote technical specifications for developers, business & IT partners.\x95C and C++ in a clustered environment on FreeBSD","duration":"Jan 2011 Feb 2013 2 years 2 months","duration_short":"2 years 2 months","end_date":"Feb 2013","start_date":"Jan 2011","subtitle":"NetApp, Core Software","title":"Software Engineer, Core Software"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Cisco Systems","company_id":"cisco","location":null,"positions":[{"description":"\x95Worked on Cisco AXP - a new linux based application hosting platform that runs on Cisco Integrated Service Router\x95Built a multi-threaded daemon that manages the life cycle of the Virtual Instances hosted.\x95Provide C, Java & Python APIs for application to call and XML based service APIs\x95Added capability enhancements to the VI to allow application to tweak privileges and install their own kernel module (sdk)\x95Prototype with partner applications and demo to internal and external audience\x95Worked extensively with Linux-Vserver virtualization technology.\x95C/C++/Java/Bash/Python (in order of usage)http://www.cisco.com/go/axp","duration":"Jun 2007 Jan 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2011","start_date":"Jun 2007","subtitle":"Cisco Systems","title":"Software Engineer, AXP Development"},{"description":"\x95Worked on Cisco\'s new IOS-XR operating system for the GSR (gigabit switching router) platform\x95Design and implement IPv6 VPN over MPLS core (6VPE)\x95Worked on the forwarding plane in areas involving: IPv6 unicast & multicast, ethernet, vlan, acl & qos.\x95C and micro-code assembly.","duration":"Jun 2005 Jun 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jun 2007","start_date":"Jun 2005","subtitle":"Cisco Systems","title":"Software Engineer, GSR Development"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Amazon","company_id":"amazon","location":"Seattle","positions":[{"description":"\x95Developed a new product feature (ResumeMyCheckout) end-to-end. Including product definition, functional specification, prototype, implementation and final definition of success criteria.\x95Built and designed services that caches ordering information so that customers can re-enter the checkout pipeline where they left off. The feature included a prototype on the amazon front page.\x95Interesting problems include usability, scalability, and data consistency\x95 C++ and Perl/Mason \x95Developed a new product feature (ResumeMyCheckout) end-to-end. Including product definition, functional specification, prototype, implementation and final definition of success criteria.\x95Built and designed services that caches ordering information so that customers can re-enter the checkout pipeline where they left off. The feature included a prototype on the amazon front page.\x95Interesting problems include usability, scalability, and data consistency\x95 C++ and Perl/Mason","duration":"May 2004 Aug 2004 4 months","duration_short":"4 months","end_date":"Aug 2004","start_date":"May 2004","subtitle":"Amazon","title":"Software Development Intern, Ordering Experience"}],"url":"https://www.linkedin.com/company/amazon"}]', '["Flora Wong “Jesse is an asset to any company. He is sharp, resourceful, extremely dependable and accountable. If you need someone to figure out a complex problem and bring it to life, you can count on Jesse. Jesse has the ability to analyze problem to its finest details. He can lead, design, work with cross functional teams and drive product development to completion within schedule. In addition, we can always count on Jesse with spec. and code reviews and brainstorm on any technical discussions. I highly recommend Jesse to anyone.”","John Cross “Jesse is an asset to any team, guaranteed. His coding skills are as mature as anyone\'s, but his ability to see the big picture and architect the appropriate solution is uncanny. He is very patient when working with product managers, until the deadlines start approaching when he calmly and subtly will help move things alone to ensure targets are met. All in a way that is easy going, a pleasure to work with, and always with a smile. Jesse is a standout in his field, one of the best engineers I\'ve worked with. Period.”"]']### Assistant: The agent's job is to develop security and licensing solutions for a consumer electronics company. Today, the agent is reaching out to the user because they need assistance in implementing a new licensing infrastructure for their security-related products at Apple.
### Human: Agent: ['Jason Smart', 'I am an independent graphic designer and graphic design instructor at Adrian College.I work with small to mid-sized businesses and funded start-ups.By limiting my number of clients, I am able to spend more time digging into the design process and spending the maximum amount of time working on each project.', 'Cultivating brands through graphic design', 'Smarty Design Co LLC', '[{"company":"Smarty Design Co LLC","company_id":"smarty-design-co","industry":"Graphic Design","location":"Adrian, Michigan","positions":[{"description":"I am an independent graphic designer that specializes in branding and identity design. I love sharing tips of my trade that will help my clients on their path to success.Logo design, branding guidelines, UX/UI, web, social media, and print marketing materials, layout (magazine), ad design, promotional design, email campaigns, environmental graphic design (signage, donor walls, wayfinding, murals). I am an independent graphic designer that specializes in branding and identity design. I love sharing tips of my trade that will help my clients on their path to success.Logo design, branding guidelines, UX/UI, web, social media, and print marketing materials, layout (magazine), ad design, promotional design, email campaigns, environmental graphic design (signage, donor walls, wayfinding, murals).","duration":"Sep 2010 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Sep 2010","subtitle":"Smarty Design Co LLC","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/smarty-design-co"},{"company":"Adrian College","company_id":"adrian-college","location":"","positions":[{"description":"Teaching all levels of graphic design from 100 to 400 level classes.Digital Foundations, Typography, Intro to Graphic Design, Web Design, Graphic Design II, Digital Media, Senior Capstone. Teaching all levels of graphic design from 100 to 400 level classes.Digital Foundations, Typography, Intro to Graphic Design, Web Design, Graphic Design II, Digital Media, Senior Capstone.","duration":"Aug 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Adrian College","title":"Instructor of Graphic Design"}],"url":"https://www.linkedin.com/company/adrian-college"},{"company":"North Shore Beach Retreat LLC","company_id":null,"location":"Northport, MI","positions":[{"description":"Spend some time in the charming village of Northport and enjoy this great updated cottage for your next family vacation! North Shore Beach Retreat welcomes up to 9 guests as well as your well mannered pet. This home offers 4 bedrooms and 2 bath on 2 levels. Spend some time in the charming village of Northport and enjoy this great updated cottage for your next family vacation! North Shore Beach Retreat welcomes up to 9 guests as well as your well mannered pet. This home offers 4 bedrooms and 2 bath on 2 levels.","duration":"Jun 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Jun 2018","subtitle":"North Shore Beach Retreat LLC","title":"Partner"}],"url":""}]', '["Laura Hookham “Jason and I worked together for 3 years. His dedication to family, work and school always inspired me to do more in my own life. He is detailed oriented with a creative and humorous outlook that is thought provoking. His work ethic is a natural one … if he says he will then he will. If I had to describe Jason in three words they would be rational, reliable and honest.”","Lara M. “It was a pleasure to work with Jason in his sales role at School Specialty. He is a gifted communicator, he understands the pulse of the sales cycle and the consultative process required to align solutions with customer needs. Jason is analytical and invested time in researching his customers. At the same time, his interpersonal skills enabled him to maintain good relationships, inspire change in a dynamic environment and mitigate conflict. Jason is authentic, dedicated, flexible, a team-player and an incredible asset.”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to cultivate brands through graphic design. Today, the agent is reaching out to the user because they need to discuss potential collaboration on marketing strategies for the user's real estate business.
### Human: Agent: ['Joshua Martin', 'As a seven-year NFL veteran with an Ivy League education from Columbia University, football is just one of my many endeavors. Forever devoted to bettering my community, my main goal has always been to leverage my platform as a professional athlete to provoke positive change. Committed to empowering and promoting diverse voices, I continue to hone my skills as a content creator and producer, social activist, philanthropist, and public speaker. I have used my influence to stress the importance of higher education and arts in schools and I’ve been an active volunteer and board member for countless nonprofits, schools, and organizations. I also serve as one of the NFL’s personal finance ambassadors.As a black man in America, there is a sense of otherness that seems to follow me, but I recognize that as a strength. As I look toward my life after football, I aspire to create content that celebrates and advocates for a diverse representation of people with varying backgrounds, beliefs, and experiences. In 2018, I founded Sankofa Media to make that dream a reality. I’ve spent the last two years developing Making America, a series uncovering what truly makes America, what lies beneath its foundational ideals, and what is required to provoke positive and lasting change. I built a team of award-winning filmmakers from ESPN, DAZN, and NBA TV and we traveled to nine major US cities. We discussed present social issues with a diverse range of leaders from each community to create a series proof of concept and trailer.In addition to Making America, I created the Journey For More podcast, in which I interview experts across all fields regarding their unique pursuits, business ventures, and community-shaping ambitions. Special guests have included Emmy-award winning Director of Photography Todd Liebler, pro surfer Summer Macedo, TED Speaker Michael Rain, behavioral scientist Jon Levy, best-selling author Chloe Mckenzie, Wearable X CEO Billie Whitehouse, and men’s health expert Jai Sugrim.Hoping to connect and engage with NFL fans, I also write blogs and produce an ongoing vlog series called 1st Down & Life, in which I discuss everything from my plans for life after football, new business ventures, and community outreach. Fueled by my love for food, I also launched a spinoff called 1st Down Feasts, a series of episodes in which I feature some of the best restaurants in New York City.Everything I do is informed by my belief in the power of teams. Whether on the field, in the community, or behind the camera, we can accomplish so much more together.', 'NFL Linebacker | Activist | Founder of Sankofa Media | Podcaster | Executive Producer of Making America', 'National Football League (NFL)', '[{"company":"National Football League (NFL)","company_id":"national-football-league","industry":"Sports","location":"","positions":[{"description":"• Chiefs, Buccaneers, Colts, Jets, Saints.• Implement team objectives and game plans on a weekly basis. • Improve performance through regular self-evaluation and film study.• Engage the community through various outlets including media, service, and outreach. • Chiefs, Buccaneers, Colts, Jets, Saints.• Implement team objectives and game plans on a weekly basis. • Improve performance through regular self-evaluation and film study.• Engage the community through various outlets including media, service, and outreach.","duration":"May 2013 - Present 8 years 5 months","duration_short":"8 years 5 months","end_date":"Present","start_date":"May 2013","subtitle":"National Football League (NFL)","title":"NFL Football Player - Outside Linebacker"}],"url":"https://www.linkedin.com/company/national-football-league"},{"company":"ff Venture Capital","company_id":"ff-venture-capital","location":"New York, New York","positions":[{"description":"• Shadowed firm partner and due diligence, engineering, accounting, and legal teams. • Honed skills within tech, asset management, crypto currency, and financial services. • Shadowed firm partner and due diligence, engineering, accounting, and legal teams. • Honed skills within tech, asset management, crypto currency, and financial services.","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"ff Venture Capital","title":"Engineering Intern"}],"url":"https://www.linkedin.com/company/ff-venture-capital"},{"company":"Freelance","company_id":null,"location":"New York, NY","positions":[{"description":"• Initiated contact with potential clients leveraging previous work experience.• Worked directly with clients to develop a web solution appropriate to their needs.• Developed billing and agreement standards on a trial and error basis. • Initiated contact with potential clients leveraging previous work experience.• Worked directly with clients to develop a web solution appropriate to their needs.• Developed billing and agreement standards on a trial and error basis.","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Freelance","title":"Independent Consulting, Web Developer"}],"url":""},{"company":"CenturyLink","company_id":"centurylink","location":"Denver, CO","positions":[{"description":"• Managed creation and development of integrated Risk Management solution using RSA Archer eGRC platform for use in combined company.• Used vulnerability and penetration tools including Tenable Security Center, Application Security Inc. DbProtect, CORE Impact, and SAINT.• Developed solution for audit scoring matrix in an update to an existing questionnaire-application system.• Established initial processes for detailed supplier assessment rating system through trial and error processes.• Created formal Information Security Standards and Policies review process and managed review and approval from different parties.• Conducted hands-on test on the iPhone 4 for compliance with Qwest mobile phone security standards.• Used Archer Solutions Framework to develop a questionnaire-application system to aid in the 1 billion dollar PCI auditing processes.• Improved the Information Security Evaluation processes by adding automated emails and automated field population to reduce the amount of time required to complete an application.• Created a template for a webpage to be used as a contact portal between Information Security Engineers and customers using HTML, JavaScript, and CSS.• Coordinated company wide volunteer effort with peer interns.","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"CenturyLink","title":"Information Security Intern"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["David Jaffin “You rarely come across someone as well rounded & community-minded as Josh. I had the pleasure of working with Josh for two years at VaynerSports, collaborating on several different projects. I\'ve always been in awe of Josh\'s pursuit of the greater good. He is someone who will always put the team first regardless of the situation. Josh’s calm yet dynamic nature makes him an asset to any team he is a part of. I can\'t wait to see what the future holds for him. ”","Blake Jamieson “I had a coaching call with Josh to get some insight and ideas to grow my business. Since my work is primarily geared towards professional athletes, getting the ideas straight from an NFL player was priceless. Josh gave me actionable feedback that had a direct impact on my business. Thanks, Josh!”"]'] User: ['Nate Williams', 'A management consultant with deep expertise leading strategic business and technology projects that drive tangible bottom-line benefits. Focused experience within Supply Chain Operations, Manufacturing, and Healthcare industries.', 'Principal at Inspire11', 'Inspire11', '[{"company":"Inspire11","company_id":"inspire11","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Inspire11","title":"Principal"},{"description":"","duration":"Jan 2019 Jan 2021 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2021","start_date":"Jan 2019","subtitle":"Inspire11","title":"Consultant"}],"url":"https://www.linkedin.com/company/inspire11"},{"company":"Kenway Consulting","company_id":"kenway-consulting","location":"Chicago, IL","positions":[{"description":"","duration":"May 2016 Jan 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2019","start_date":"May 2016","subtitle":"Kenway Consulting","title":"Management Consultant"}],"url":"https://www.linkedin.com/company/kenway-consulting"},{"company":"The Home Depot","company_id":"the-home-depot","location":null,"positions":[{"description":"Reports to the SVP of Operations: Driving creative operational efficiencies to increase our end-service to the customer and decrease our inventory footprint• Primary headcount responsible for inventory planning, demand forecasting, and strategic project management for $330M of on hand inventory• Built supplemental replenishment model for slow-moving items that prioritizes stocking position via expected order size (197 bps impact to fill rate)• Developed comprehensive lead time management procedure that reduced system lead time demand $7M• Optimized rationalization process through DRP discontinuation at vendor order points (kept active in ERP to minimize obsolescence)• Established Distribution Center inventory saturation points based on sku mix and demand (bulk focus), warehouse profiling, inbound (balance inventory), and expected seasonality• Created a “control tower” that manages all critical throughputs for largest DCs on a daily basis• Warehouse capacity initiatives: SOP for prioritization of inbound receipts, identifying zero locations, rationalization, dependent demand re-routing, “leaning out” import volume","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"The Home Depot","title":"Supply Chain Analytics"},{"description":"Reported to the VP of Financial Planning & Analysis, Sales Operations, and Pricing Strategy• Underwrote ‘100 Day Plan’ with the President to drive sales growth and operational efficiencies• Reported initiative performance to senior management and sponsors• Developed the first integrated platform for customer rebates across all 17 brands ($18M expense)• Advised on customer profitability with regards to total cost of fulfillment• Tracked company headcount, growth, with particular focus on sales churn management• Supported the integration of $250M brand sales compensation plan• Ad hoc projects: Sales compensation, sku management, freight impact & opex efficiencies, private label sales summary, sales scorecard development","duration":"Oct 2012 Jan 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2015","start_date":"Oct 2012","subtitle":"The Home Depot","title":"Strategy"},{"description":"Reported to the Director of Special Orders in order to drive profitable buyer purchasing logic within a $100M section of Interline’s business• Developed transparency into failed conversions amongst top vendors ($75m in failed bids 2012)• Strategic bid integration• Assisted in developing Special Orders as a vehicle for new customer acquisition","duration":"Aug 2012 Sep 2012 2 months","duration_short":"2 months","end_date":"Sep 2012","start_date":"Aug 2012","subtitle":"The Home Depot","title":"Leadership Development Program"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Brian King “In a relatively short amount of time, Nate has emerged as a prominent leader within Kenway Consulting. If the matter at hand is technical, Nate can get his hands dirty and build an outstanding solution. If the matter is complex problem solving, Nate can leverage his outstanding analytical skills to bring clarity to the problem and a vision for the solution. If the matter is relationship-oriented, Nate is a great listener, synthesizer of ideas and communicator. He flattens learning curves like few I\'ve seen.”","Sarju Shah “Nathan progressed rapidly from his leadership development program roots at Interline into a full fledged analytical powerhouse with the ability to tackle pretty much any problem thrown at him. People management, data wrangling, and advanced analytical techniques (Excel/SQL/insert new data toy) are all well within Nathan\'s areas of expertise. Pure tenacity and a borderline ridiculous work ethic don\'t hurt either. It\'s really no wonder as to why Nathan became the right and left hands of the C-suite at Interline.”"]']### Assistant: The agent's job is to engage with professionals in various industries and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in strategic business and technology projects that drive tangible bottom-line benefits.
### Human: Agent: ['LaVerne Berry', 'Performance driven and dedicated Event Coordinator proficient at managing corporate and/or special events. Opportunity to work within various Law Firms afforded me to be successful in task prioritization, organization and comfortable in meeting tight deadlines. Specialties: Interpersonal and organizational skills with a keen ability to multi-task a variety of responsibilities. Windows XP/Me/2000 platforms; Adobe Photoshop and Illustrator.', 'Head of Hospitality/Office Manager Asst at Cole Schotz P.C.', 'Cole Schotz P.C.', '[{"company":"Cole Schotz P.C.","company_id":"cole-schotz-p-c-","industry":"Law Practice","location":"New York, New York, United States","positions":[{"description":"","duration":"Jul 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Jul 2016","subtitle":"Cole Schotz P.C.","title":"Head of Hospitality/Office Manager Assistant"}],"url":"https://www.linkedin.com/company/cole-schotz-p-c-"}]', '["Lorraine Braithwaite “I\'ve worked with LaVerne on a six-month Mentoring Program and she has proven herself to be a woman of integrity, detailed oriented, highly organized and committed to whatever she sets her mind to. ”","Joan M. Williams, DMIN, LMSW “LaVerne is a personalble entrepenuer who offers personalized attention to her customers. Her invitations are uniquely designed and the workmanship is impeccable. Let her customize the invitations for your next event. You won\'t be disappointed!”"]'] User: ['Larissa Fabbri', 'Financial and accounting professional with 10 years’ experience in treasury operations, full cycle accounting and financial reporting. Strong work ethics, excellent analytical and organizational skills and a constant positive attitude.', 'Accountant, Treasury Manager, Business Owner', 'Proper Financials Inc', '[{"company":"Proper Financials Inc","company_id":"proper-financials","industry":"Accounting","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Feb 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Feb 2017","subtitle":"Proper Financials Inc","title":"Senior Accountant, Owner"}],"url":"https://www.linkedin.com/company/proper-financials"},{"company":"Orlando Floor Removal","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2008 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Feb 2008","subtitle":"Orlando Floor Removal","title":"Manager, Owner"}],"url":""},{"company":"Earl Enterprises","company_id":"earl-enterprises","location":null,"positions":[{"description":"","duration":"Sep 2014 Jun 2018 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2018","start_date":"Sep 2014","subtitle":"Earl Enterprises","title":"Treasury Manager"},{"description":"","duration":"Apr 2013 Sep 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2014","start_date":"Apr 2013","subtitle":"Earl Enterprises","title":"Treasury Coordinator"}],"url":"https://www.linkedin.com/company/earl-enterprises"},{"company":"Banco do Brasil","company_id":"bancodobrasil","location":null,"positions":[{"description":"","duration":"Jul 2011 Apr 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2013","start_date":"Jul 2011","subtitle":"Banco do Brasil","title":"Treasury Back Office"},{"description":"","duration":"Jul 2009 Jul 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2011","start_date":"Jul 2009","subtitle":"Banco do Brasil","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/bancodobrasil"}]', '["Steven Clem “Larissa is a self-assured financial leader; she has the courage to state her opinion and the patience to present her views logically based on data. She creates and sustains positive professional relationships with peers to produce outstanding customer support. Larissa understands how to listen to all customers and extract critical details that produce exceptional results. She maintains high productivity rates with outstanding accuracy standards as evidenced during a recent audit. Larissa is always a pleasure to work with and my first choice “go to” person for anything in finance.”","LinkedIn User “Larissa was a great addition to our Servicing Center team. She was a great team player. Very professional and thoughtful employee. It was a pleasure working with her at Banco do Brasil.”"]']### Assistant: The agent's job is to coordinate and manage corporate events, and today the user is reaching out to the agent because they need assistance in organizing a financial conference for their company.
### Human: Agent: ['Nihal Solomon', 'I manage a team of Recruiters for all our global hiring at Magnite, the newly formed company with the merger of Rubicon Project and Telaria.', 'Manager, Talent Acquisition | Magnite | Global People Team', 'Magnite', '[{"company":"Magnite","company_id":"magnite","industry":"Internet","location":"Playa Vista, California, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Magnite","title":"Manager, Talent Acquisition"}],"url":"https://www.linkedin.com/company/magnite"},{"company":"Rubicon Project","company_id":"the-rubicon-project","location":null,"positions":[{"description":"","duration":"Jul 2019 Jun 2020 1 year","duration_short":"1 year","end_date":"Jun 2020","start_date":"Jul 2019","subtitle":"Rubicon Project","title":"Manager, Talent Acquisition"},{"description":"","duration":"Jun 2016 Jun 2020 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2020","start_date":"Jun 2016","subtitle":"Rubicon Project","title":"Senior Technical Recruiter"}],"url":"https://www.linkedin.com/company/the-rubicon-project"},{"company":"Red Bull Media House","company_id":"redbullmediahouse","location":"Santa Monica, CA","positions":[{"description":"","duration":"Jul 2015 Jan 2016 7 months","duration_short":"7 months","end_date":"Jan 2016","start_date":"Jul 2015","subtitle":"Red Bull Media House","title":"Senior Technical Recruiter Contract"}],"url":"https://www.linkedin.com/company/redbullmediahouse"},{"company":"AssetAvenue","company_id":"assetavenue","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Apr 2015 Jul 2015 4 months","duration_short":"4 months","end_date":"Jul 2015","start_date":"Apr 2015","subtitle":"AssetAvenue","title":"Senior Contract Recruiter"}],"url":"https://www.linkedin.com/company/assetavenue"},{"company":"Guthy|Renker","company_id":"guthy-renker","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Apr 2014 Dec 2014 9 months","duration_short":"9 months","end_date":"Dec 2014","start_date":"Apr 2014","subtitle":"Guthy|Renker","title":"Talent Acquisition"}],"url":"https://www.linkedin.com/company/guthy-renker"},{"company":"Auction.com","company_id":"ten-x","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Aug 2013 Feb 2014 7 months","duration_short":"7 months","end_date":"Feb 2014","start_date":"Aug 2013","subtitle":"Auction.com","title":"Senior Technical Recruiter Contract"}],"url":"https://www.linkedin.com/company/ten-x"},{"company":"CyberCoders","company_id":"cybercoders","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Dec 2009 Jul 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2013","start_date":"Dec 2009","subtitle":"CyberCoders","title":"Executive Recruiter"}],"url":"https://www.linkedin.com/company/cybercoders"},{"company":"Independent Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2009 Oct 2009 8 months","duration_short":"8 months","end_date":"Oct 2009","start_date":"Mar 2009","subtitle":"Independent Consulting","title":"Senior Account Manager"}],"url":""},{"company":"Robert Half Technology","company_id":"robert-half-international","location":null,"positions":[{"description":"","duration":"Nov 2007 Feb 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Feb 2009","start_date":"Nov 2007","subtitle":"Robert Half Technology","title":"Recruiting Manager"},{"description":"","duration":"Jul 2003 Nov 2007 4 years 5 months","duration_short":"4 years 5 months","end_date":"Nov 2007","start_date":"Jul 2003","subtitle":"Robert Half Technology","title":"Division Director/Tech Recruiter/Account Exec"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Unidata Systems","company_id":"unidata-systems","location":"","positions":[{"description":"","duration":"Aug 1997 May 2002 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2002","start_date":"Aug 1997","subtitle":"Unidata Systems","title":"Technical Recruiter/Developer"}],"url":"https://www.linkedin.com/company/unidata-systems"}]', '["“Nihal was brought aboard to help us build out a world class engineering team in San Francisco for Auction.com. He did a great job hiring top passive technical talent for our Portal, Platform and Front-End Engineering teams. These roles were extremely difficult, as PHP, Java and HTML5 Engineers are wanted by the top internet companies in the world. Nihal consistently used creative sourcing tactics to mine great candidates in the Bay Area using Social Media and other recruiting tools. His ability to think outside of the box allowed him to surface candidates others could not find. His contributions to Auction.com were amazing and led to us acquiring great technical talent. Anyone company that hires Nihal will end up with an amazing recruiter, great person and loyal employee. Thanks Nihal!”","“Nihal has consistently delivered excellent results when I\'ve needed help filling open positions, and I\'ve leveraged his services many times. He is, hands down, the best outside recruiter I have worked with.”"]'] User: ['David Mitchell', 'Princeton. Bain. Currently working as a SWE @ Microsoft. Talk to me about building, computer science, neuroscience, entrepreneurship, or finance.', 'Software Engineer at Microsoft. Princeton grad. Bain alum.', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Microsoft","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"EMC Properties","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Oct 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Oct 2019","subtitle":"EMC Properties","title":"Software Engineer"}],"url":""},{"company":"BioCircuit Technologies","company_id":"biocircuit-technologies","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"BioCircuit Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/biocircuit-technologies"},{"company":"Bain & Company","company_id":"bain-and-company","location":"San Francisco Bay Area","positions":[{"description":"• Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls • Overhauled customer-facing business units of a $20 billion pharmaceutical company and piloted transition to scrum ways of working and agile principles for 18 business units; efforts led to substantial increase in consumer NPS resulting from new onboarding materials and customer-support infrastructure• Worked on small team that performed 4 due diligences on private equity targets; tasks included: secondary research, financial models, market analyses, deck creation, and expert calls","duration":"Aug 2018 Sep 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2019","start_date":"Aug 2018","subtitle":"Bain & Company","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/bain-and-company"},{"company":"Princeton University","company_id":"princeton-university","location":"Princeton University","positions":[{"description":"• Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis • Researched psychological and computational characteristics of persistent activity in the human brain during memory tasks • Analyzed psycho-physical time-series data from over 50 participants across 300 trials each in MATLAB and modeled neural network activity in Python• Started and completed 1.5 year long research project with limited assistance from lab members and PI; wrote 50+ page thesis","duration":"Aug 2016 Jun 2018 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2018","start_date":"Aug 2016","subtitle":"Princeton University","title":"Undergraduate Researcher - Buschman Executive Control Lab"}],"url":"https://www.linkedin.com/company/princeton-university"},{"company":"Management Leadership for Tomorrow","company_id":"management-leadership-for-tomorrow","location":"","positions":[{"description":"• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills • Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills","duration":"Apr 2016 May 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"May 2018","start_date":"Apr 2016","subtitle":"Management Leadership for Tomorrow","title":"Program Fellow"}],"url":"https://www.linkedin.com/company/management-leadership-for-tomorrow"},{"company":"A.T. Kearney","company_id":"kearney","location":"Greater New York City Area","positions":[{"description":"• Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule • Analyzed and assisted implementation of over 10 initiatives that resulted in annual realizable savings of up to 40 million dollars for the pharmacy division of a large supermarket retailer• Created a model that analyzes the operating hour schedule of competing pharmacies and hourly volumes in order to calculate an optimized operating hour schedule","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"A.T. Kearney","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/kearney"}]', '["Dylan Stone-Miller “David was easily at the top of our software development training cohort. He always had answers for how to manage and analyze data, was an excellent teammate and leader, and was always the last one to leave. I learned the most from his models of algorithmic thinking - he frequently wrote code that beat out the vast majority of coders on LeetCode - and my software was always better and more efficient after a whiteboard session with David. I highly recommend David as a strong addition to any software development team.”","Rashad Collins “David is one of the most admirable peers i\'ve had the pleasure of working with during our immersive bootcamp; DigitalCrafts. He is strikingly brilliant, remarkably efficient, and carries an electrifying energy with his presence with such poise. Shows exceptional skills in data analytics, software development, and project management. To say that David would be an asset on any team is a grave understatement; his multi-dimensional approach to complex, logic based problem solving is quite enchanting. It was an honor working with David and I fully expect us to continue doing so.”"]']### Assistant: The agent's job is to manage a team of recruiters for global hiring at Magnite, and today the user is reaching out to the agent because they need assistance with recruiting top technical talent for their team at Microsoft.
### Human: Agent: ['Benoit Sauvage', 'DMCP, CMP, CITP, I am a leading expert on every aspect of the Meeting, Incentive, Conference, and Exhibition (MICE) industry, consulting with Destination Management Companies (DMC) to enhance their clients’ portfolios and provide guidance with marketing, business development, logistics and financial management. I incorporate environmental sustainability and cultural sensitivities as the touchstone of my work. Having run a successful destination management company focused on the Caribbean and Latin America, I provide clients with first-hand expertise in strategies for realizing the same success in their own businesses. My services include the following: • Designing meetings & incentive-focused events (venue sourcing, vendor negotiations, coordinate venue services, digital participant communications & online registration) • Developing Operating Manuals for DMC, tourism & convention bureaus that outline industry standards, best practices, & processes • Establishing relationships with travel industry consortia & trade associations to expand sales pipeline via strategic networking • Portfolio analysis • Implementing “green” standards & assist in obtaining Certification for Sustainable Events • Managing cost savings, systematic budget processes, audit invoices, budget-to-actual & accounts payable • Providing strategies to achieve preferred status with global incentive organizations & premier hotels • Designing meeting agendas to incorporate corporate policies to eliminate inconsistencies in programming I am a frequent speaker on critical issues facing the industry, such as environmental sustainability, corporate social responsibility, and adapting to global cultures, and am a frequent presenter at industry conferences.', 'Award winning Hospitality Industry Leader l Consulting & Development l Sales & Marketing l Strategies l Finance & ROI l Sustainability l International Speaker', 'Hospitality Sustainability Revolution', '[{"company":"Hospitality Sustainability Revolution","company_id":"hospitality-sustainability-revolution","industry":"Hospitality","location":"Miami, Florida, United States","positions":[{"description":"Consulting on adding value, enhancing your brand and increasing your ROI while being sustainable. Consulting on adding value, enhancing your brand and increasing your ROI while being sustainable.","duration":"Jun 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Hospitality Sustainability Revolution","title":"Founder"}],"url":"https://www.linkedin.com/company/hospitality-sustainability-revolution"},{"company":"Connect DMC","company_id":"connectdmc","location":"Dominican Republic","positions":[{"description":"Established in 1999 and recognized as a leading Destination Management Company (DMC), Connect DMC provides premier services dedicated to Incentives, Meetings & Events as well as Luxury Travel Advisors and Bespoke Travel Designers interested in the highest delivery of ground services in the Dominican Republic & Mexico. The creativity and innovation have distinguished them with awards that prove their social awareness and cultural understanding of the areas they reach. Sustainability is at its core and thWith fully-owned and operated offices in Punta Cana, Los Cabos and Santo Domingo, Connect Travel Services brings a wealth of distinct local connections for experience design, destination logistics, sustainability solutions and corporate event services.Some of our additional specialized DMC-logistic solutions includeVirtual, Hybrid and in-person Team buildingsShipping and customs assistanceHotel and Venue selection assistanceAirport VIP Fast track servicesLarge coach transfers and supervisionLuxury car transfers, private SUV transfersBespoke tours and excursionsAuthentic cultural activitiesEvening Function designEquipment rentalsTailor-made spouses programsMulti-year CSR projectsGolf & fishing tournamentsConference servicesA/V technologyTranslation equipmentProfessional Photography and videographer servicesLocal sourcing, printing and brandingSpecial government permissionsVIP Lounge customizationDécor and themed partiesTalent and entertainmentLocally produced – marketing collateralGiveaways, welcome kits and corporate event gifts","duration":"Jan 1999 - Present 23 years 7 months","duration_short":"23 years 7 months","end_date":"Present","start_date":"Jan 1999","subtitle":"Connect DMC","title":"Connect DMC"}],"url":"https://www.linkedin.com/company/connectdmc"}]', '["Marty D. “Ben is THE reference when it comes to selecting a DMC partner who you can rely on when organizing events in the DR. He guarantees the high level of service you seek, and fixes anything requiring attention immediately. Commitment and accountability are two key competencies, plus he’s a very likable chap!”","Millicent Evans “Ben is a true professional who delivers the project on time and with grace.”"]'] User: ['Michelle L.', 'Corporate event marketing professional with extensive logistical, budgetary, and project management experience in the coordination of trade shows, customer/client VIP events, road shows, sales incentive programs, internal training, and community & partnership programs.', 'Meeting Planner, Conventions - BCD Meetings & Events Business Partner Liaison for DePuy Synthes, Society Engagements', 'BCD Meetings & Events', '[{"company":"BCD Meetings & Events","company_id":"bcdme","industry":"Events Services","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Feb 2021","subtitle":"BCD Meetings & Events","title":"Meeting Planner"}],"url":"https://www.linkedin.com/company/bcdme"},{"company":"Sunovion Pharmaceuticals","company_id":"sunovion-pharmaceuticals-inc-","location":"","positions":[{"description":"","duration":"Aug 2017 May 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2020","start_date":"Aug 2017","subtitle":"Sunovion Pharmaceuticals","title":"Event Partner"}],"url":"https://www.linkedin.com/company/sunovion-pharmaceuticals-inc-"},{"company":"Tyco SimplexGrinnell","company_id":"simplexgrinnell","location":"Westminster, MA","positions":[{"description":"","duration":"Dec 2008 Apr 2017 8 years 5 months","duration_short":"8 years 5 months","end_date":"Apr 2017","start_date":"Dec 2008","subtitle":"Tyco SimplexGrinnell","title":"Trade Show Manager"}],"url":"https://www.linkedin.com/company/simplexgrinnell"},{"company":"New England Interstate Water Pollution Control Commission (NEIWPCC)","company_id":"neiwpcc","location":"Lowell, MA","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"New England Interstate Water Pollution Control Commission (NEIWPCC)","title":"Meeting & Events Coordinator"}],"url":"https://www.linkedin.com/company/neiwpcc"},{"company":"Atari","company_id":"atari","location":"Beverly, MA","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Atari","title":"Events Planner"}],"url":"https://www.linkedin.com/company/atari"},{"company":"PennWell","company_id":"pennwell","location":null,"positions":[{"description":"","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"PennWell","title":"Events Manager & Marketing Assistant"},{"description":"","duration":"1988 2000 12 years","duration_short":"12 years","end_date":"2000","start_date":"1988","subtitle":"PennWell","title":"Senior Editorial Assistant/Assistant to Marketing Manager"}],"url":"https://www.linkedin.com/company/pennwell"}]', '["George Glaros, MBA, PMP “Michelle is a true marketing “rock star!” Over the past two years, I have had the pleasure of working with this talented professional. On every assignment she undertook for our division, she excelled at all aspects of marketing and event planning – directing her staff to perfection on all project aspects, including internal communication, vendor management, trade show design, collateral materials and customer tracking. Michelle is extremely personable, intelligent, and a great team player; I am confident that she will make and immediate and significant contribution regardless of what position or assignment she may find herself. George Glaros Operations Manager SimplexGrinnell - Minneapolis ”","Jean-Claude Boutin “Working with Michelle has been a positive experience in many ways. She is creative, dedicated and listen to the needs of people she works with. She can plan, adapt and adjust according to the situation as we go. Communication and organization are some of the many strong competencies she possesses. Working with Michelle has been a pleasure and a privilege.”"]']### Assistant: The agent's job is to consult with Destination Management Companies (DMC) to enhance their clients' portfolios, and today, the agent is reaching out to the user because they need assistance in coordinating a trade show and customer/client VIP event.
### Human: Agent: ['Stefanie Spackman', 'Organized, Motivated, Innovative, and Analytical professional. Skilled in, Full Cycle Recruitment, Recruitment Compliance, Multilevel Relationship building, Staff Supervision, and Administrative tasks. Always open to discussing new opportunities especially if they are remote.', 'Research Recruiting Manager at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"Leading a phenomenal team of Research Recruiters supporting Software Engineer hiring by providing Market intelligence and Talent Intel to allow our sourcing teams to work smarter not harder.","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Amazon","title":"Research Recruiting Manager"},{"description":"As a member of Amazon\'s Research Team, I am focused on market mapping, research plan development, building candidate relationships, and customer experience among Software Development Engineers across Amazon\'s enterprise.","duration":"Nov 2020 Feb 2021 4 months","duration_short":"4 months","end_date":"Feb 2021","start_date":"Nov 2020","subtitle":"Amazon","title":"Sr. Research Lead- Engineer Recruiting"},{"description":"• Serve as a subject matter expert for technology recruiting across Amazon. • Find, engage and activate passive candidates through the use of Boolean, LinkedIn and alternative search techniques; Screen resumes and interview candidates to determine fit. • Recommend and drive improvements that impact pipeline, recruitment processes and customer obsession, through research and data.• Contributed to monthly business reviews","duration":"Mar 2019 Nov 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2020","start_date":"Mar 2019","subtitle":"Amazon","title":"Sr. Technical Recruiter"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Facebook","company_id":"facebook","location":"Greater Seattle Area","positions":[{"description":"* Worked closely with Recruiters and hiring managers to deeply understand technical requirements of the role, the function and how it fits into the organization; * Teamed with Coordinators and Recruiters to manage an efficient model of operation* Strategized different ways to build talent pipelines and execute on tactical research, referral generation, events and sourcing campaigns* Found, engaged and activated passive candidates through the use of Boolean, LinkedIn and alternative search techniques; Screen resumes and interview candidates to determine fit; Recommend and drive improvements that impact local pipeline areas* Coordinated with offices throughout the US and Internationally to place talent appropriately for the candidates needs and considerations* Assisted in the onboarding of new Recruitment talent. Specializing in the training of strategic and tactical sourcing strategies ( talent mapping etc. ) * Assisted in developing recruiting best practices on a team that is focused on client engagement and collaboration.","duration":"Nov 2016 Mar 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2019","start_date":"Nov 2016","subtitle":"Facebook","title":"Technical Sourcer- Software Engineering"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Expedia, Inc.","company_id":"expedia","location":"Greater Seattle Area","positions":[{"description":"•Led Cross functional distributed team for CarRentals.com and Hotwire.com talent acquisition. •Managed the full-cycle recruiting process, including: define job requirements, sourcing strategy, pre-assessment, interview process, and salary expectations/negotiation •Identified talent profiles that met business needs •Strategically framed requisitions based on extensive knowledge of the organization and labor markets •Built strategic pipelines through labor market expertise and targeted candidate pools and channels •Effectively engaged, pursued, and converted candidates •Enhanced talent decisions using business and functional expertise and persuasive communication •Secured commitments for strategic recruitment plans and hiring recommendations •Managed Active requisitions with ongoing feedback to managers and key stakeholders•Leveraged process efficiencies and technology to enable sourcing and effective candidate assessment","duration":"Mar 2016 Oct 2016 8 months","duration_short":"8 months","end_date":"Oct 2016","start_date":"Mar 2016","subtitle":"Expedia, Inc.","title":"Talent Advisor- Team Lead ( Hotwire.com & CarRentals.com)"}],"url":"https://www.linkedin.com/company/expedia"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"Niche Technical Recruitment","duration":"Jun 2013 Mar 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Mar 2016","start_date":"Jun 2013","subtitle":"Target","title":"Sr. Technical Recruiter- Functional Pod Lead"},{"description":"•Creatively sourced high caliber candidates by maximizing internet resources, cold-calling, employee referrals, and other resource tools.•Influenced hiring decisions by assessing talent through behavioral based interviews, facilitating selection decisions and extending job offers.•Tracked analytical data regarding all facets of the hiring process, to include sourcing effectiveness, offer rate, accept rate and other analysis as needed. •Built strong partnerships with client groups and HR generalists to proactively manage staffing needs.•Identified talent gaps within client groups and drive staffing solutions.•Shared accountability to expense management. •Initiated and drove special projects to elevate the recruiting process and implement creative methods to find top-tier candidates.","duration":"Mar 2012 Jun 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2013","start_date":"Mar 2012","subtitle":"Target","title":"Recruiter"}],"url":"https://www.linkedin.com/company/target"},{"company":"IBM","company_id":"ibm","location":"","positions":[{"description":"•Led Recruiting team maintaining, advising, and monitoring recruitment process with team of 4 recruiters specializing in Business Analytics/Intelligence skill/ experience set•Manage recruitment process for IBM’s Sales/ Distribution & Software Groups. Assist other units when needed•Led audit team to work toward goal of 100% compliance on all work processes.•Partner with hiring managers to provide counsel for hiring needs and establish strategic recruitment approach•Ensure IBM audit compliance by guiding and communicating process of work flow to hiring managers and candidates•Effectively screen candidates to assess skills•Train new hires on IBM recruitment processes and procedures in a 1:1 setting and subject matter presentations•Manage a large workload in a fast paced dynamic environment•Strive to provide exceptional service to all customers at all times.•Reported metrics on Cognos brand recruiting initiative","duration":"Apr 2010 Feb 2012 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2012","start_date":"Apr 2010","subtitle":"IBM","title":"Sr. Technical Recruiter- Team Lead-Sales and Distribution"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Greene Resources","company_id":"greene-resources","location":"","positions":[{"description":"*Conducted in-depth face to face and phone interviewing with applicants*Managed full-cycle recruitment process for volume recruiting and special project recruiting needs*Identified untapped candidate pipelines within the community/ higher education networks in an effort to fill challenging positions for government funded contracts. *Built strong working relationships with Client managers in an effort to successfully fulfill their ongoing and fluctuating recruiting needs.*Tracked recruiting results and success to provided quarterly report information *Supervised recruiting team of 8+ individuals during peek recruiting season*Sought out new cost saving advertising venues to attract new talent *Maintained personnel records utilizing the ATS (Applicant Tracking System) *Provided reporting on all recruiting activities and upcoming needs and progress. *Compared candidates’ skills with client’s requirements through the administration of pre-employment screening*Maintained effective and timely communication methods with candidates, employees, and client","duration":"Feb 2008 Apr 2010 2 years 3 months","duration_short":"2 years 3 months","end_date":"Apr 2010","start_date":"Feb 2008","subtitle":"Greene Resources","title":"Lead On-site Recruiter"}],"url":"https://www.linkedin.com/company/greene-resources"}]', '["Liz Erickson “I had the pleasure of working with Stefanie at Amazon. When working with Stefanie, chaos and confusion disappeared and organization and results hit almost instantaneously. Stefanie has an amazing ability to walk into situations that need a better sense of purpose and control. More specifically, Stefanie built a bridge with her research team and my previous team at Amazon — creating structure around communications, SLA’s, feedback, and response rates. Working with Stefanie is a fond memory I have at Amazon — I hope to work with her again. Anyone who has the opportunity to work with her is going to be benefit from her creativity and innovation. ”","Breana Ponder “Stefanie is an absolute gem! She is the type of recruiting partner who brings you along in her strategy--from concept to output. She exceeds at finding rare top talent that is extremely passive. All while with a great smile and an engaging attitude that makes her a natural mentor. I have many notes from her on how to work with unique situations that lead to hiring top talent. I\'d love to work with her again and would recommend her for any recruiting opportunity!”"]'] User: ['Anirudh A.', 'Experienced Engineer with a demonstrated history of working in the computer software industry. Skilled in Agile Methodologies, Linux, Amazon Web services, Jenkins, Databases and Responsive Web Design. Strong engineering professional with a Master’s Degree focused in Computer Science from California State University-Fullerton.', 'Software Engineer', 'Cisco', '[{"company":"Cisco","company_id":"cisco","industry":"Computer Networking","location":"Boston, Massachusetts","positions":[{"description":"","duration":"Jul 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Jul 2017","subtitle":"Cisco","title":"Cloud infrastructure Engineer"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Elsevier","company_id":"elsevier","location":"Dayton, Ohio Area","positions":[{"description":"","duration":"Jun 2016 Jul 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2017","start_date":"Jun 2016","subtitle":"Elsevier","title":"Associate Software Engineer"}],"url":"https://www.linkedin.com/company/elsevier"},{"company":"Houghton Mifflin Harcourt","company_id":"houghton-mifflin-harcourt","location":"Greater Boston Area","positions":[{"description":"","duration":"Mar 2015 Jun 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2016","start_date":"Mar 2015","subtitle":"Houghton Mifflin Harcourt","title":"Software Engineer-Associate Projects"}],"url":"https://www.linkedin.com/company/houghton-mifflin-harcourt"},{"company":"California State University, Fullerton","company_id":"california-state-university-fullerton","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Nov 2014 Mar 2015 5 months","duration_short":"5 months","end_date":"Mar 2015","start_date":"Nov 2014","subtitle":"California State University, Fullerton","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/california-state-university-fullerton"}]', '["Keling Sun “Anirudh is a very bright, talented hard working engineer and a very easy-going person to work with. Anirudh has solid hands on knowledge of devOps life-cycle CI/CD methodologies using AWS, docker, terraform, Jenkins. He built the Jenkins pipeline to continuously build AMI images using Packer and applied the OS hardening by writing a ansible playbook . Anirudh is keen to learn new things and is a very quick learner. He is definitely a valuable asset to any teams. ”","Girinath Mohan “Anirugh is one of the most talented UI/UX engineers, I\'ve worked with. Very high quality work, deep understanding of web technologies and UI frameworks, excellent attention to detail, and an outstanding intuition about what makes great software. It was a pleasure working with him.”"]']### Assistant: The agent's job is to conduct technical recruiting for a leading technology company. Today, the agent is reaching out to the user because they need to discuss a potential software engineering position at Cisco.
### Human: Agent: ['Cindy Khin, CPCU, AIC, ARM', 'Claims and litigation management specialist with substantial experience managing and directing high exposure litigation, coverage litigation, drug & medical device product liability litigation and professional liability (eg. LPL & E&O) litigation. High premium on delivering exceptional results while providing high quality service and expertise to the Life Sciences for more than 25 years.Specialties: Coverage analysis, defense analysis, general litigation management, negotiation, mediation and litigation management for mass torts and class actions.Prior to joining Berkley Life Sciences in 2014, Ms. Khin served as Chief Claims Officer for Medmarc Insurance Group. Prior to serving as CCO for Medmarc, Ms. Khin held various positions in claims leadership for Medmarc for 25 years.', 'Life Sciences Casualty Resolution Director at Berkley Life Sciences (a W. R. Berkley Company)', 'Berkley Life Sciences (a W. R. Berkley Company)', '[{"company":"Berkley Life Sciences (a W. R. Berkley Company)","company_id":"berkley-life-sciences","industry":"Insurance","location":"","positions":[{"description":"","duration":"Oct 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Oct 2014","subtitle":"Berkley Life Sciences (a W. R. Berkley Company)","title":"Life Sciences Casualty Resolution Director"}],"url":"https://www.linkedin.com/company/berkley-life-sciences"},{"company":"Medmarc Insurance Group","company_id":"medmarcins","location":null,"positions":[{"description":"Managed all aspects of the company\'s claim management program (individual claims, coverage litigation, mass torts and class action lawsuits) for over 800 medical device manufacturers and distributors. Maintained direct oversight of all case management, litigation management, trial strategies, internal and external audits, policy interpretation, claim determination, delegation of cases to outside adjusters and attorneys, defense attorney evaluations and selection, liaison with fronting carriers and re-insurers, and treaty negotiations. Reported directly to Senior Vice President of Risk Services and Board of Directors.","duration":"May 1989 Mar 2014 24 years 11 months","duration_short":"24 years 11 months","end_date":"Mar 2014","start_date":"May 1989","subtitle":"Medmarc Insurance Group","title":"Chief Claims Officer"},{"description":"Manage claims and litigation for specialty insurer.","duration":"Dec 2002 Jun 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Jun 2008","start_date":"Dec 2002","subtitle":"Medmarc Insurance Group","title":"Assistant Vice President"},{"description":"Directed in-house adjusters, third-party administrators, and defense counsel selection to ensure quality management, cost control, and compliance to corporate, state and federal guidelines. Produced a savings of $300K per year, equating to over $1M within a four-year period, by reducing company’s reliance on third-party administrators and internalizing investigations and duties of select cases. Schedule and lead quarterly meetings to review service and billing issues. Established and lead in-house training programs for Risk Services Team and underwriting staff regarding policy and coverage interpretation, claim trends, fraud investigation, case investigation techniques, effective mediation, negotiation strategies, and litigation management.Perform internal and external audits in areas of operations, claims handling, service quality, investigative procedures, reporting, examiner control, expense management, liabilities, etc.","duration":"Jan 1997 Jan 2002 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2002","start_date":"Jan 1997","subtitle":"Medmarc Insurance Group","title":"Sr. Claims Manager"}],"url":"https://www.linkedin.com/company/medmarcins"}]', '["Jeff Singer “I have worked with Cindy for nearly twenty years. She is highly intellgent, committed to quality, is driven to meet or exceed the needs of her insured and company and has worked tirelessly to assure the interests of her company were never compromised. She is also a quality person who not only is loyal to the interests of her company, but also to her friends and family. She is really a very special individual whom I highly recommend.”","Carroll Sullivan “Tenacity best describes Cindy. She is cost conscious and results driven. Her insureds are the focus of her attention and well served by her efforts. Cindy has a track record of resolving most cases for her insureds on summary judgment or after a well prepared, shrewdly negotiated medation process. If the case cannot be settled on a reasonable basis, she will take her case to trial where she usually wins. I met Cindy in 1990 at a Medmarc Defense Counsel Meeting and have had the distinct pleasure of working with her over many years.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to handle claims and litigation management in the insurance industry. Today, the agent is reaching out to the user because they need assistance with training and instruction related to a specific case involving healthcare production.
### Human: Agent: ['Mike Makos', 'A National Sales and Marketing Director with a record of building high performance sales and marketing teams. Proven management skills utilized in driving profitable and cost effective collaboration between large marketing initiatives and customer facing sales. Ability to utilize an eye for detail to ensure brand awareness and drive cross-disiplinary teams to achieve results in corporate, retail, and in-store programs.', 'Director of Business Development at Taber Company, Inc.', 'Taber Company, Inc.', '[{"company":"Taber Company, Inc.","company_id":"taber-company-inc-","industry":"Construction","location":"Irvine, California, United States","positions":[{"description":"Responsible for new business development, brand building strategies, and identification of potential business segments. Implement growth opportunities in different fields of business and generate revenue through new account development. Locate and propose new partners and develop existing key accounts. Implement growth opportunities that service clients needs and enhance organizations reputation. Responsible for new business development, brand building strategies, and identification of potential business segments. Implement growth opportunities in different fields of business and generate revenue through new account development. Locate and propose new partners and develop existing key accounts. Implement growth opportunities that service clients needs and enhance organizations reputation.","duration":"Mar 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Mar 2018","subtitle":"Taber Company, Inc.","title":"Director Of Business Development"}],"url":"https://www.linkedin.com/company/taber-company-inc-"},{"company":"TOMS","company_id":"toms","location":"Los Angeles","positions":[{"description":"• Oversaw an annual budget of 20 million• Achieved year over year growth with an 4% - 8% increases in sales • Managed a team of 6 accounts executives, 4 in house customers service, and 2 account receivable. • Directly reported to General Manager of Americas and CEO• Worked in collaboration with Vice presidents of Merchandising and Design and Global Marketing Officer.• Developed partnerships with TOMS marketing, E-com, product development, and finance• Partnered with key accounts and strategically developed in-store marketing, consumer facing initiatives, sales and terms programs, and successful SMU\'s","duration":"Apr 2015 Nov 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2017","start_date":"Apr 2015","subtitle":"TOMS","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/toms"},{"company":"Cast & Blast","company_id":null,"location":"San Clemente, CA","positions":[{"description":"• Oversaw the conception, strategic brand development, and execution of C & B brand. • Wrote business plan that included consumer trends, market size, target demographic, branding, marketing, sale, and P&L budgets. • Raised over 1.5 million dollars in seed money. • Partnered with prestigious manufacturer for a collaborative brand launch. Facilitated a collaboration and partnerships with a globally recognized conservation group. • Oversaw the conception, strategic brand development, and execution of C & B brand. • Wrote business plan that included consumer trends, market size, target demographic, branding, marketing, sale, and P&L budgets. • Raised over 1.5 million dollars in seed money. • Partnered with prestigious manufacturer for a collaborative brand launch. Facilitated a collaboration and partnerships with a globally recognized conservation group.","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Cast & Blast","title":"Co-Founder"}],"url":""},{"company":"Billabong Group - Australia","company_id":"gsm-operations---billabong-australia","location":"Irvine, CA","positions":[{"description":"• Oversaw and annual budget of $6 million • Hit sales targets and grow business 10% to 15% year over year• Managed a team of 15 Independent sales representatives. • Over all marketing platforms, budgeting, planning, events, and athletes for Honolua and Kustom Footwear • Developed retail partnerships, POP, and all in-store programs• Coordinated global line launches and full cycle product development• Implemented a online platform dramatically increasing brand exposure and direct to consumer sales. • Developed SMU business with one of the largest specialty retailers in the United States.","duration":"Mar 2006 Mar 2013 7 years 1 month","duration_short":"7 years 1 month","end_date":"Mar 2013","start_date":"Mar 2006","subtitle":"Billabong Group - Australia","title":"National Sales and Marketing Manager"}],"url":"https://www.linkedin.com/company/gsm-operations---billabong-australia"},{"company":"Rip Curl","company_id":"rip-curl","location":"Costa Mesa, CA","positions":[{"description":"• Directed the development, implementation, and management of communication between sales, marketing department, and specialty wholesale retailers • Developed grass root programs: Gromsearch, EBomb east coast tour, Wetsuit clinics, and sales force training • Facilitated Global marketing initiatives The Rip Curl Pipeline Masters and The Rip Curl Malibu Pro and celebrity surf bout• Directed the Rip Curl Santa Monica grand store opening which was attended by celebrities, industry influencers, and received enormous amounts of press in the endemic and non-endemic media• Overhauled the Rip Curl in-store program with emphasis on building a cohesive branding platform and story• Over-saw the $1.3 million P&L responsibilities and managed a team of 10","duration":"Feb 2000 Feb 2006 6 years 1 month","duration_short":"6 years 1 month","end_date":"Feb 2006","start_date":"Feb 2000","subtitle":"Rip Curl","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/rip-curl"},{"company":"Tavarua Island Surf Company","company_id":null,"location":"San Clement, CA","positions":[{"description":"• Responsibilities included hiring and training of outside sales force• Developed awareness to pioneer and develop the Tavarua Island Surf Company brand• Managed sales forecasting, product development, and business development initiatives• Grew sales by 15% and the account base by 30% • Responsibilities included hiring and training of outside sales force• Developed awareness to pioneer and develop the Tavarua Island Surf Company brand• Managed sales forecasting, product development, and business development initiatives• Grew sales by 15% and the account base by 30%","duration":"May 1994 Oct 2000 6 years 6 months","duration_short":"6 years 6 months","end_date":"Oct 2000","start_date":"May 1994","subtitle":"Tavarua Island Surf Company","title":"National Sales Manager"}],"url":""}]', '["Hanan Olson, MBA “I had the pleasure of working with Mike for two and a half years at TOMS. As the Men’s Footwear Director, I would always seek out Mike’s input as he would consistently provide valuable insights to product and trends. Above all, I was impressed with Mike’s ability to be both collaborative and an advocate. He would consistently partner with Product and Marketing but was still able push back in the best interest of his accounts. Mike is a hard-working, enthusiastic employee that would be a great addition to any company. ”","Lindsey Weening “I had the pleasure of working with Mike at TOMS for a little over two years. As national sales director, we worked closely together developing sales and marking strategies specifically for TOMS eyewear. Mike is a seasoned veteran in the sales space, however what is most impressive about Mike is the passion and creativity he brings to the table every day. In a retail environment that is continually changing, he seeks new and innovative ideas on how to approach the business. Mike\'s strengths are hard to come by - someone with a wide breadth of experience in sales and marketing as well as the continual hunger and curiosity to evolve and make things happen. ”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to develop sales and marketing strategies for a retail company, and today the user is reaching out to the agent because they need assistance in building brand awareness and increasing sales for their current position at Chico's FAS, Inc.
### Human: Agent: ['Sharlita Hayden', 'I am looking for a position as a Claims Assistant in the Insurance Industry where I have over several years of experience. I am a motivated self-starter who works well under pressure and is able to multitask with high expectations to exceed company and personal goals. I have been in the Insurance field, including claims administration, underwriting and customer service support for several years.', 'Operations Specialist- Seneca Insurance Company', 'Seneca Insurance Company', '[{"company":"Seneca Insurance Company","company_id":"seneca-insurance-company","industry":"Insurance","location":"","positions":[{"description":"","duration":"Aug 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Aug 2015","subtitle":"Seneca Insurance Company","title":"Operations Specialist"}],"url":"https://www.linkedin.com/company/seneca-insurance-company"},{"company":"ACE North American Claims","company_id":null,"location":"","positions":[{"description":"Claims/Operations Assistant • Registered all new incoming Commercial Marine losses (Hull, P&I and Cargo) for our New York, Atlanta, Chicago, San Francisco, and Delaware offices. • Acknowledged Broker(s) as well as Insured(s) of assigned claims rep & claim number.• Maintained department’s log of all new losses, closed files and payments on Excel spreadsheet.• Processed all expense and indemnity payments as well as stopping and voiding checks as requested by adjuster.• Processed overseas Marine claims for our overseas offices to handle.• Assisted department’s reps, Team Leader and AVP in processing payments over their authority. • Entered new reserves into our Database system for claim adjustments • Filtered weekly over authority reports for department AVP. Reports are generated from our San Francisco, Atlanta, and Chicago office. • Interacted with other Third Party Administrators and Brokers, as well as with clients, consultants and underwriters via telephone regarding claimants or insured’s. • Responsible for all incoming calls regarding new losses as well as giving updates on claims that may have been created already. • Responsible for various projects assigned such as the Bordereaux payments that come in every month, also the TOP 20 that has to be done every 6 months which highlights the top 20 claims.• Responsible for resolving any problems regarding payments or checks that may have not been received by the payee.","duration":"Aug 2007 Apr 2014 6 years 9 months","duration_short":"6 years 9 months","end_date":"Apr 2014","start_date":"Aug 2007","subtitle":"ACE North American Claims","title":"Claims Assistant/Adminstrative Assistant"}],"url":""},{"company":"Reliance In Liquidation","company_id":null,"location":"","positions":[{"description":"Claims Assistant• Set up all new losses and entered them into the system for GL, AL & WC policies.• Entered requests for Proof of Claim forms from insured’s and claimants• Prepped all incoming documents to be scanned into out Imageright System• Assisted office managers in the handling of projects that required research and the creation of a log to update and keep information.• Created and updated spreadsheets for department files using Excel. • Responsible for indexing and forwarding mail to its proper TPA, or to an in-house adjuster.• Responsible for keeping a log of all closed policies as well as shipping them to a warehouse for storage.• Data entry of all claims codes and policy accounts information. These updates were done using MS Word, Excel and other computer systems applications.• In charge of day to day operations in the file room such as file requests and closed files to be re-opened or sent to a warehouse for storage","duration":"Apr 1989 Aug 2007 18 years 5 months","duration_short":"18 years 5 months","end_date":"Aug 2007","start_date":"Apr 1989","subtitle":"Reliance In Liquidation","title":"Claims Assistant"}],"url":""},{"company":"Coopers & Lybrand Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1985 Apr 1989 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 1989","start_date":"Sep 1985","subtitle":"Coopers & Lybrand Consulting","title":"File Room Supervisor"}],"url":""}]', '["“Sharlita has always been a real pleasure to work with and is always right on top of things. She has been very professional and pays attention to every detail to ensure that you get a quality result every time. ACE is lucky to have someone of her capabilities working for them.”","“Sharlita, is a great organizer and team support. In addition, her degree of attention to her tasks was always executed in a timely and thorough manner. As such, she would be a valuable asset to any organization. Frederick A. Applewhite Director -Loss Control EIMC”"]'] User: ['Bryan Taylor', 'I have nearly 20 years of experience in claims and claims management including managing litigated files, severity and complex files. Some of my professional strengths include:• Received my Juris Doctor in 2007• Extensive experience with Insurance law and claims processes.• Driven superior results and developed my people at every level in my management career.• Experience in managing outside counsel and third party claims administrators.', 'Risk Management Professional', 'Aon Risk Solutions', '[{"company":"Aon Risk Solutions","company_id":"aon","industry":"Financial Services","location":"Kansas City, Missouri Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Oct 2016","subtitle":"Aon Risk Solutions","title":"Claims Consultant"}],"url":"https://www.linkedin.com/company/aon"},{"company":"RCX","company_id":null,"location":"Lenexa, Kansas","positions":[{"description":"Railcrew Xpress is a contract crew hauling supplier for the railroad, barge and oil industry. As the Director of Corporate Claims I oversee, coordinate, and monitor all claims involving company property, employees and injury claims the company is liable for under current indemnity agreements. Responsible for management of Federal Employers Liability Act (FELA) liability claims inclusive of analysis of liability, evaluation of contractual indemnification, cost containment, attorney selection and performance, evaluations, negotiations, authorizations, and settlements.","duration":"Mar 2012 Sep 2016 4 years 7 months","duration_short":"4 years 7 months","end_date":"Sep 2016","start_date":"Mar 2012","subtitle":"RCX","title":"Director of Corporate Claims"}],"url":""},{"company":"Travelers Insurance","company_id":"travelers","location":"","positions":[{"description":"Joined the start-up automobile unit in the Overland Park Claim Center in August of 2009. Completed interviews and made hiring recommendations to the executive management team for the auto damage unit, auto liability unit and support staff. On-boarded over 20 new hires including trainees, senior technical specialist, nurse consultant and unit managers. Currently I manage a team of claim professionals who handle severity and litigated claims, including exposures up to two million dollars. Joined the start-up automobile unit in the Overland Park Claim Center in August of 2009. Completed interviews and made hiring recommendations to the executive management team for the auto damage unit, auto liability unit and support staff. On-boarded over 20 new hires including trainees, senior technical specialist, nurse consultant and unit managers. Currently I manage a team of claim professionals who handle severity and litigated claims, including exposures up to two million dollars.","duration":"Jul 2009 Mar 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2012","start_date":"Jul 2009","subtitle":"Travelers Insurance","title":"Unit Manager"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Progressive Insurance","company_id":"progressive-insurance","location":null,"positions":[{"description":"Lead Kansas’ injury agenda by providing administrative and technical management to a staff of 23 injury specialists, and over 17 million in reserves, whose primary responsibility is the settlement of complex claims involving litigation, injuries, and property damage. Achieved a wide array of successful results for my organization including:• Exceeded file quality expectations in the 2008 corporate audit, as well as three exceeds branch reviews in 2008• Exceeded file quality expectations in the Field Implementation Audit in 2007• Reduced injury severity in 2008 by 15% with an effective tactical agenda• Exceeded 30 and 90 day injury closures in the 1st quarter of 2009• Reduced litigation indemnity payments and litigation cycle time in 2008• Developed three exceeds performers from my organization measured by our customer service objective in 2008• Restructured Kansas\' injury handling process for 2008 to support a new people development initiative• Best work environment in the state of Kansas in 2007 measured by our organizational effectiveness survey• Executed my organizational succession plan in 2007 and 2008, allowing me to promote one of my exceeds performers to a management position","duration":"Oct 2006 Jun 2009 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2009","start_date":"Oct 2006","subtitle":"Progressive Insurance","title":"Injury Operations Manager II"},{"description":"Managed a large Progressive Claims Service organization specializing in first- and third-party automobile claims, as well as injury, commercial vehicle, and special lines claims.• Exceeded file quality expectations in the Field Implementation audit in 2005 and 2006• Met file quality expectations in the corporate audit for 2005• Restructured special lines claim handling in the Overland Park office in the spring of 2006 to adapt to regional restructuring• Served as facilities manager for the Overland Park building housing approximately 50 employees. Functioned as the liaison between corporate real estate and the local property management company.","duration":"Jan 2005 Oct 2006 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2006","start_date":"Jan 2005","subtitle":"Progressive Insurance","title":"Claims Manager II"},{"description":"Participated on a specialized team created to implement an aligned injury process nationwide across the claims organization. Taking the process from the pilot phase to field implementation, I created standard operating procedures, conducted field training, and lead field audits to ensure compliance and successful implementation.• Managed the successful implementation of three sites in 2004; Houston, Dallas, and Kansas City, measured by increased utilization and improved quality and claim settlement consistency.• Supervised the creation of local action plans and provided corrective feedback against these action plans to build consensus around the aligned injury process.• Analyzed settlement data to identify evaluation exceptions and process deviations.• Created Excel spreadsheets, and authored training manuals, to manage the company\'s injury process and measure the success of our injury handling.","duration":"Jan 2004 Jan 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2005","start_date":"Jan 2004","subtitle":"Progressive Insurance","title":"Field Implementation Manager"},{"description":"Provided direct supervision to a team of six claims representatives. Produced quality and accurate claim file outcomes by completing quality assurance reviews, and providing feedback to claims representatives.• Selected as part of the initial management team to open the Topeka, KS. office in 2002 because of my experience in all aspects of our claim handling: property damage, fire, injury and litigation.","duration":"Oct 2001 Jan 2004 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2004","start_date":"Oct 2001","subtitle":"Progressive Insurance","title":"Team Leader"},{"description":"Accountable for accurate and timely outcome of complex claims involving litigated and serious injuries.• Evaluated serious and complex liability claims and negotiated them to settlement• Attended mediation and settlement conferences• Managed defense counsel to implement handling strategies and contain defense costs","duration":"Jul 1999 Oct 2001 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2001","start_date":"Jul 1999","subtitle":"Progressive Insurance","title":"Claim Specialist"}],"url":"https://www.linkedin.com/company/progressive-insurance"},{"company":"Progressive Insurance","company_id":"progressive-insurance","location":"","positions":[{"description":"Facilitated timely and accurate resolution of automobile claims to create extremely satisfied customers. Specialized in the accurate and timely investigations into automobile claims involving fire or theft losses. In September of 1997 took over all fire and theft handling for the state of Kansas.• Full property and casualty certification within nine months• Reassigned to handle all fire and theft claims for all product lines for the Dayton and Springfield offices in 1996• Conducted seminars to local law enforcement agencies on identification of defeated columns in automobiles","duration":"Dec 1995 Jan 1999 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 1999","start_date":"Dec 1995","subtitle":"Progressive Insurance","title":"Claims Representative"}],"url":"https://www.linkedin.com/company/progressive-insurance"}]', '["Kris Beckman “To whom this may concern, I am pleased to write this letter of recommendation for Bryan Taylor. This recommendation comes with a unique perspective, because I have had the opportunity to work with Bryan as a management peer for five years and most recently I have had the pleasure of being one of his direct reports. As his peer, I was always impressed with Bryan’s ability to lead his employees and generate solid results. He consistently scored high on our quarterly work environment surveys. This means that he achieved several goals: people enjoyed working for him, they felt challenged by the work, they intended on staying with the company for at least the next twelve months and they felt that the manager was making decisions to produce results. His team also consistently exceeded in quality assurance measures. This translates to his team’s work product being timely, accurate, efficient and customer service based. As Bryan’s peer, I respected him tremendously and I used him as a resource to help develop my own leadership skills. As Bryan’s direct report, I came to fully understand why he scored so well on work environment surveys and quality reviews. He empowered and valued the people that reported to him. People liked working for the company, but they cherished the experience to work for Bryan. He was engaging and he was a teacher. He developed leaders within the team by giving them authority and confidence to make sound decisions. Bryan was responsible for making our litigation strategy successful. He was deliberate in determining what claims we should move forward into the litigation process and which ones we should not. He analyzed the situation and took calculated risks. He worked directly with defense attorneys to help foster a business relationship that would produce favorable outcomes for the company. Bryan Taylor has worked tirelessly to become the professional that he is today and I firmly believe he is a natural leader. Above Bryan’s former office door a quote remains, “Manage Like A Champion!”. As a member of his team, I can honestly say that he fully lived up to this quote. He would be a huge asset to your company and I recommend him without reservation. Sincerely, Kris Beckman Claims Specialist - Progressive Insurance (816) 679-3014”","Gerald Kane ““I had the distinct priviledge of working with Bryan over the space of almost 9 years. During that time Bryan worked in many capacities. The common thread for his work in those years was his ability to produce stellar results, but most importantly to touch the people that worked for him and around him. Bryan has a strong leadership talent, and uses this talent in such a way to teach and mentor the people that he is responsible to. Bryan loves to work directly one-on-one with this direct reports, but at the same time delivers on his ability to think high level when working with his superiors and bosses in strategic meetings. Bryan is always very prepared, organized, and detail-oriented. He has the ability to think strategically and then develop tactical plans to positively impact all parts of the business. Bryan is a strong leader, a good developer of people, and a positive influence to people around him. Many of Bryans direct reports have gone on to bigger and better positions. All of them took his \\"people first\\" mantra and also have seen success in their roles. Bryan is extremley intelligent and has an uncanny ability of explaining in laymans terms difficult claims issues to the people around him. This ability makes him very approachable from all constitiuents. I personally learned a tremendous amount from Bryan in many aspects of our careers, and take with me, every day, much of what I have learned. I would recommend Bryan for whatever he sees as a true challange for him\\".”"]']### Assistant: The agent's job is to provide claims consulting services, and today the user is reaching out to the agent because they need assistance with managing litigated files and complex claims in the insurance industry.
### Human: Agent: ['Steve Iannuzzi', 'Over 25 years experience in Strategic Sales and Sales Management in the Enterprise Software, Financial Services, and Education industries. Trusted adviser to CEOs, CIOs, CFOs, Superintendents and other executives in both the Public and Private sectors throughout the United States and Canada.', 'Group Vice President at PowerSchool', 'PowerSchool', '[{"company":"PowerSchool","company_id":"powerschool-group-llc","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"PowerSchool","title":"Group Vice President"},{"description":"","duration":"Jan 2021 Apr 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2022","start_date":"Jan 2021","subtitle":"PowerSchool","title":"Vice President - Student Solutions"},{"description":"","duration":"Dec 2017 Jan 2021 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2021","start_date":"Dec 2017","subtitle":"PowerSchool","title":"Vice President - Field Sales, East"}],"url":"https://www.linkedin.com/company/powerschool-group-llc"},{"company":"Skillsoft","company_id":null,"location":"Boston, MA","positions":[{"description":"","duration":"Oct 2014 Dec 2017 3 years 3 months","duration_short":"3 years 3 months","end_date":"Dec 2017","start_date":"Oct 2014","subtitle":"Skillsoft","title":"Vice President - Sales, East"}],"url":""},{"company":"SumTotal Systems, LLC","company_id":"sumtotal-systems","location":null,"positions":[{"description":"","duration":"Jan 2013 Oct 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2014","start_date":"Jan 2013","subtitle":"SumTotal Systems, LLC","title":"Vice President - Sales, East"},{"description":"","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"SumTotal Systems","title":"Customer Success Director - Sales, East"}],"url":"https://www.linkedin.com/company/sumtotal-systems"},{"company":"CyberShift, Inc. (now SumTotal Systems)","company_id":"cybershift-inc.","location":"Parsippany, NJ","positions":[{"description":"","duration":"Jan 2001 Jul 2011 10 years 7 months","duration_short":"10 years 7 months","end_date":"Jul 2011","start_date":"Jan 2001","subtitle":"CyberShift, Inc. (now SumTotal Systems)","title":"Senior Advisory Account Executive"}],"url":"https://www.linkedin.com/company/cybershift-inc."},{"company":"Josephthal & Company","company_id":null,"location":"Fairfield, NJ","positions":[{"description":"","duration":"Jan 1998 Jan 2001 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2001","start_date":"Jan 1998","subtitle":"Josephthal & Company","title":"Registered Investment Advisor"}],"url":""},{"company":"Nichols, Safina, Lerner & Co.","company_id":null,"location":"New York City, NY","positions":[{"description":"","duration":"Jan 1994 Jan 1998 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1998","start_date":"Jan 1994","subtitle":"Nichols, Safina, Lerner & Co.","title":"Senior Vice President"}],"url":""}]', '["Nicholas Howard “During the first six years of my career at SumTotal, I worked with Steve in several different sales capacities, the most recent being his direct report. Throughout this time, Steve contributed immensely to my professional development through his mentorship, business acumen, and strategic approach to winning complex sales engagements. I have witnessed Steve repeatedly prove himself to be a dynamic and effective sales leader who is dedicated to his team’s success and the growth of his business. Steve inspires passion, creativity, and a strong work ethic in others - both in and out of the workplace. I would gladly recommend him to any organization seeking an experienced and innovative sales leader. ”","Stephen Hadley “Steve\'s energy and personality made working with him a real pleasure. His professional attitude and skills were a great example to everyone in the company.”"]'] User: ['Peter Struble', 'Experienced Leader with a demonstrated history of working in the retail industry. Strong information technology professional skilled in Sales, Home Improvement, Retail, EComm, Electronics, and Spanish.', 'Inside Sales Account Manager at Powerschool', 'PowerSchool Group LLC', '[{"company":"PowerSchool Group LLC","company_id":"powerschool-group-llc","industry":"Education Administration Programs","location":null,"positions":[{"description":"Account Manager for New York and Vermont schools with enrollment 3k<.","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"PowerSchool Group LLC","title":"Inside Sales Account Manager"},{"description":"","duration":"May 2019 Jan 2020 9 months","duration_short":"9 months","end_date":"Jan 2020","start_date":"May 2019","subtitle":"PowerSchool Group LLC","title":"Sales Development Representative"}],"url":"https://www.linkedin.com/company/powerschool-group-llc"},{"company":"Build.com","company_id":"build-com","location":null,"positions":[{"description":"Created Position new to the company focused on growing new product categories. Role had elements of marketing, training, and analytics tied to it. Required keeping multiple divisions aligned with a central strategy. In the time since starting role I have grown business in two focus categories over 100% yoy.","duration":"Apr 2018 Feb 2019 11 months","duration_short":"11 months","end_date":"Feb 2019","start_date":"Apr 2018","subtitle":"Build.com","title":"New Business Sales Supervisor"},{"description":"Managed book of 250 enterprise level accounts, grew sales within the territory from 1.4 to 4.5 million transacted revenue a year. Lead company in Emerging category sales.","duration":"Sep 2013 Mar 2018 4 years 7 months","duration_short":"4 years 7 months","end_date":"Mar 2018","start_date":"Sep 2013","subtitle":"Build.com","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/build-com"},{"company":"Target","company_id":"target","location":null,"positions":[{"description":"Oversaw the presentation and maintenance of multiple departments Lead a team of over twenty individuals to ensure that daily store functions were being completed and guest needs were being fulfilled Took ownership of multiple operational metrics Increased Electronics department metric from bottom five hundred in company to top ten year to date","duration":"Oct 2011 Feb 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2013","start_date":"Oct 2011","subtitle":"Target","title":"Hardlines Team Lead"},{"description":"Stocked product and ensured that shelf presentation was appropriate and met store set standardsRe-set shelving and built new isles Trained new team members in sales floor protocol and procedures","duration":"Aug 2009 Oct 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2011","start_date":"Aug 2009","subtitle":"Target","title":"Sales Floor Associate"}],"url":"https://www.linkedin.com/company/target"},{"company":"Congressman Jim","company_id":null,"location":"","positions":[{"description":"Worked casework for constituents who had trouble with federal agencies Set up and staffed events Worked casework for constituents who had trouble with federal agencies Set up and staffed events","duration":"Aug 2011 Jan 2012 6 months","duration_short":"6 months","end_date":"Jan 2012","start_date":"Aug 2011","subtitle":"Congressman Jim","title":"Intern"}],"url":""}]', '["Graham Holt “I had the pleasure of managing Pete directly and also working with him as a peer. He was on my team as an individual contributor and I watched him grow to one of the top reps on my team and at the company. He was destine for leadership and I had the privilege of helping that transition from individual contributor to a leader. Pete is a very intelligent and motivated professional with an ambition to always be improving and pushing himself, as well as the people around him. He has the ability to be a very talented individual contributor, but I think his true calling is in leading people and change. Regardless of where his future leads him, I\'m confident he\'d make a valuable addition to any role and company. I\'d welcome the opportunity to work with him again in the future. ”","Daniel Turri “Peter is a fantastic employee and always exemplified a desire to push both himself and his teammates. He has a knack for uncovering missed opportunities and is a true driver. Over the course of 5yrs I have been able to watch him continue to grow as a hard working professional and an all-round stand up human being. Keep on pushing Pete!!”"]']### Assistant: The agent's job is to provide strategic sales support for educational software solutions. Today, the user is reaching out to the agent because they need assistance in expanding their sales territories in the education sector.
### Human: Agent: ['Michael A. Cirelli', 'Nationally respected Recruiting Expert specializing in the recruitment of experienced high-end sales professionals and managers in the financial service industry.Executive with 20 years of experience, outstanding management skills.Nearly 2,000 experienced candidates worth over $400 million in first year commission (FYC) and nearly $1.5 billion in assets under management (AUM).Recognized speaker and trainer.', 'Executive Recruiting Expert specialized in the recruitment of experienced high-end sales professionals and managers in the financial service industry.', 'Park Avenue Group Consulting, LLC.', '[{"company":"Park Avenue Group Consulting, LLC.","company_id":"park-avenue-group-consulting-llc.","industry":"Insurance","location":"Northfield, NJ 08225","positions":[{"description":"- Manage and supervise all aspects of recruiting business from employee hiring, training, coaching, new client acquisition, client recruiting contracts, invoicing, receivables, support staff, technology, recruiting systems, recruiter mentoring and support, revenue, and office operational policy/procedures.-Direct management of 280 recruiting associates, support staff and technical personnel over the last 20 years. - Created, developed, implemented and published a cutting-edge proactive recruiting process, \\"Pathways.\\" A formalized step-by-step psychological recruiting approach that is the cornerstone of Park Avenue Group. - Consult with client companies in designing and implementing experienced (EXP) recruiting including MetLife, MassMutual, AXA, Ameriprise Financial, LPL, Guardian, New York Life, National Life Group and some of the largest IMO\'s and FMO\'s in the country, including CUNA, Senior Benefit Services/AVIVA. - Participate in seminar training and consulting on EXP recruiting strategies for success. - Monitoring and recording recruiting associate’s success and provide coaching and mentoring to increase success potential. - Moderate in-house strategy meetings with recruiting associates to assist with difficult cases and closings. - Provide hands-on support to recruiting associates to analyze compensation comparison, contract, and benefit differences with their candidates. - Engaged in personal production recruiting EXP sales associates in the areas of insurance companies, investment firms, banks, credit unions and independent firms. RESULTS: A record 1780 experienced candidates and more than $356 million in FYC and $1.4 billion in AUM illustrates the success of the program and dedication and commitment to EXP recruiting.","duration":"Jan 2002 - Present 19 years 11 months","duration_short":"19 years 11 months","end_date":"Present","start_date":"Jan 2002","subtitle":"Park Avenue Group Consulting, LLC.","title":"CEO/President of Talent Aquisition"}],"url":"https://www.linkedin.com/company/park-avenue-group-consulting-llc."},{"company":"MetLife","company_id":"metlife","location":"South Windsor, CT 06074","positions":[{"description":"- Developed, implemented, and coached a national Million Dollar Round Table (MDRT) recruiting program for MetLife. Invited and contracted by MetLife’s senior management to serve on the board of directors Career Development Recruiting Division to increase the recruitment of experienced (EXP) sales professionals. - Created custom recruiting processes and materials including “Compensation Comparison Analysis” presentation for EXP recruiting.- Conducted national seminars for all MetLife field management to roll-out the EXP program. Trained, and monitored EXP program by continued individual field agency, regional, and home office strategic meetings. - Consulted with MetLife on competitors compensation and recommended changes to contract payout, benefits and products. - Coordinated with MetLife’s IT department to correct, enhance and present an updated version of the NSC compensation and benefits software program. Identified as the recruiting expert representing Grayling Associates for the recruitment of high-end-producers, producer groups and large agency acquisitions. RESULTS: Responsible for MetLife’s two best years in recruiting EXP candidates over the last 30 years recruiting 300 MDRT level producers totaling an impressive $84 million in total FYC and $289 million in AUM.","duration":"Jan 2000 Dec 2002 3 years","duration_short":"3 years","end_date":"Dec 2002","start_date":"Jan 2000","subtitle":"MetLife","title":"Independant Recruiting Consultant, Board of Directors, Career Development Recruiting Division"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Grayling Associates","company_id":"grayling-associates","location":"Bloomfield, CT","positions":[{"description":"Recruiting of successful experienced financial services sales professional including insurance agents, sales managers, agency managers, and investment registered representatives. - Recognized as a leader in the industry in the recruitment of high-end producers, 1st Line managers and significant producer groups. Strong focus and talent on large agency acquisition. - Designed, developed, and implemented successful EXP recruiting techniques and strategies. Streamlined the recruiting process to maximize time on research, travel, and candidate contact. - Produced recruiting training tools to support new recruiters. Provided direct personal recruiting support to all recruiting associates to increase closing ratios. Developed recruiting training support materials for all associates to increase productivity and efficiency. Consulted and trained client company associates on recruiting processes, techniques and closing strategies. - Provided competitive analytical support to all client companies with regards to competitors agreements, non-competes and compensation schedules. Deliver candidate recruiting recommendations and course of action on a case-by-case basis. - Develop and deliver custom recruiting documents and sales materials to assist client company in closing a candidate. Responsible for controlling the communication process between the client company and the candidate. RESULTS: Increased the production, results and revenue of our firm, Grayling Associates, Inc., by more than 300%. from 1995 to 2002. My personal production had contributed to more than 60% of total revenue of the firm.","duration":"Jul 1995 Dec 2001 6 years 6 months","duration_short":"6 years 6 months","end_date":"Dec 2001","start_date":"Jul 1995","subtitle":"Grayling Associates","title":"Senior Executive Recruiter/Vice President of Recruiting"}],"url":"https://www.linkedin.com/company/grayling-associates"},{"company":"Cirelli, Weisblum & Associates","company_id":null,"location":"Manchester, CT","positions":[{"description":"A complete insurance brokerage company offering a full range of insurance and investments. A complete insurance brokerage company offering a full range of insurance and investments.","duration":"Jan 1992 Jul 1995 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 1995","start_date":"Jan 1992","subtitle":"Cirelli, Weisblum & Associates","title":"President & Founder"}],"url":""},{"company":"John Hancock Life Insurance Company (U.S.A.)","company_id":"john-hancock","location":"Manchester, CT","positions":[{"description":"New Agent of the Year Award, The General Agents and Managers AssociationNational Honor Club Production Award, John Hancock Financial ServicesRecruiter of the Year Award, Grayling Associates Inc.Best Business Owner Award, State of ConnecticutAward of Recruiting Excellence, State of Connecticut New Agent of the Year Award, The General Agents and Managers AssociationNational Honor Club Production Award, John Hancock Financial ServicesRecruiter of the Year Award, Grayling Associates Inc.Best Business Owner Award, State of ConnecticutAward of Recruiting Excellence, State of Connecticut","duration":"May 1990 Oct 1992 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 1992","start_date":"May 1990","subtitle":"John Hancock Life Insurance Company (U.S.A.)","title":"Insurance Agent"}],"url":"https://www.linkedin.com/company/john-hancock"}]', '["Mike Vietri “Michael is a quality guy who consistently delivers on commitments and knows some of the most prominent people in the financial services industry.”","Dave Vanderzee “When you have a very unusal hard case its time to turn it loose with Michael and he can get it underwritten and placed!”"]'] User: ['Patricia Finley', 'Experienced Vice President in Information Technology with a demonstrated history of working in the Financial and Insurance industries. Strong program and project management professional skilled in Management, Leadership, Budgeting, Mentoring, Tactical and Strategic Planning.', '2nd Vice President / IT Divisional Project Portfolio Manager', 'New York Community Bancorp, Inc.', '[{"company":"New York Community Bancorp, Inc.","company_id":null,"location":null,"positions":[{"description":"","duration":"May 2016 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"New York Community Bancorp, Inc.","title":"2nd Vice President / IT Program Manager"},{"description":"","duration":"Sep 2007 - Present 14 years 11 months","duration_short":"14 years 11 months","end_date":"Present","start_date":"Sep 2007","subtitle":"New York Community Bancorp, Inc.","title":"AVP / IT Divisional Project Portfolio Manager"}],"url":""},{"company":"Cleveland Heights / University Heights School District","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2001 Aug 2007 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2007","start_date":"Aug 2001","subtitle":"Cleveland Heights / University Heights School District","title":"Substitute Teacher"}],"url":""},{"company":"Westfield Management Company","company_id":"westfield1848","location":"","positions":[{"description":"","duration":"Nov 1999 Nov 2000 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2000","start_date":"Nov 1999","subtitle":"Westfield Management Company","title":"Competency Director, Senior Executve"}],"url":"https://www.linkedin.com/company/westfield1848"},{"company":"Progressive Insurance","company_id":null,"location":"","positions":[{"description":"","duration":"May 1998 Nov 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 1999","start_date":"May 1998","subtitle":"Progressive Insurance","title":"Manager III / Director Project Management Application Support"}],"url":""},{"company":"KeyCorp","company_id":null,"location":"","positions":[{"description":"","duration":"1983 1998 15 years","duration_short":"15 years","end_date":"1998","start_date":"1983","subtitle":"KeyCorp","title":"Department Manager"}],"url":""},{"company":"INROADS","company_id":"inroads","location":"","positions":[{"description":"","duration":"Jun 1977 Jun 1982 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 1982","start_date":"Jun 1977","subtitle":"INROADS","title":"Intern/Alumni"}],"url":"https://www.linkedin.com/company/inroads"}]', '["Nathan Arlington “Patricia is an outstanding leader and project manager. Her understanding and experience in project management standards and the practical application of those standards enables her to successfully manage the corporate project portfolio and effectively execute projects for any size or complexity. I have seen Patricia manage the project portfolio and manage projects in a wide-range of circumstances and scenarios. In all of them, she has been efficient, thorough, and professional. I would highly recommend Patricia as a project manager in any environment and as a leader and manager of a project management office as she will have a significant impact on the bottom line of any organization.”","Dave Myers “Pat is an exceptional manager. She is creative, hard-working and dependable. In addition, she excels in effectively communicating throughout all levels of the organization. Pat drives herself and others to ensure success for all of her objectives and I believe she can succeed at whatever she puts her mind to accomplishing.”"]']### Assistant: The agent's job is to recruit experienced high-end sales professionals and managers in the financial service industry. Today, the user is reaching out to the agent because they need assistance in recruiting IT professionals for a new project in the financial industry.
### Human: Agent: ['Sahib Zar Khan', 'I am motivated by Knowledge and Freedom, I work in Freeform and Decisive ways, and my ideal work allows for New Solutions and Variety.I have 10 years of extensive professional experience in designing and developing high performance, salable and responsive Web-based software applications. Profound experience in implementing all phases of software development lifecycle. Strong technical expertise in C#, ASP.NET, ASP.NET MVC, EF, LINQ, DevExpress, Telerik UI, SQL Server, Store Procedures, Web Services, HTML5, CSS, Bootstrap, JavaScript, Jquery, EmberJS, and AngularJs. Highly technical with exceptional ability to translate requirements into technical specifications. Expert in working in a fast-paced development environment both independently and as a team contributor. Software Design & Development, Systems Analysis Requirements Gathering & Analysis,Debugging & Troubleshooting, Big Data & Cloud Applications, Agile, RUP & Waterfall Methodologies, SQL Server efficient Store ProceduresLanguages: C# .NET, ASP.NET, ASP.NET MVC, VB .NET, PHP, Perl, also (Working knowledge of Ruby, Java, and PHP)Web: .NET (ASP.NET MVC, WebForms), PHP (CodeIgniter, Laravel, WordPress), Perl (Mojolicious), HTML, CSS, EmberJS, Angularjs, Jquery. (Working knowledge of Ruby on Rails)WebServices: SOAP, WebApi/REST, WCF, with Media Types JSON and XMLFrameworks: .Net 2 - 4.5, ASP.Net MVC, WebAPI, Entity Framework, AngularJS, EmberJSDatabases: SQL Server, MySQL, MS Access, OracleDB, PostGresDesign Patterns:Abstract Factory, Factory Method, Composite, Façade, Template Method, MVC, Singleton,Front Controller Tools: Visual Studio .NET, Aptana Studio, Eclipse, NetBeansSDLC: Agile, RUP, WaterfallPlatforms: Windows, Linux, AWS, Azure, BigData(Hadoop).Version Control: Git, SVN, TFSMessage Brokers: RabbitMQ, Redis', 'Software Engineer III at Nextech Systems', 'Nextech Systems', '[{"company":"Nextech Systems","company_id":"nextech","industry":"Computer Software","location":"Tampa, Florida, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Aug 2020","subtitle":"Nextech Systems","title":"Software Engineer III"}],"url":"https://www.linkedin.com/company/nextech"},{"company":"Orange Business Services","company_id":"orange-business-services","location":"Clearwater, Florida","positions":[{"description":"","duration":"Feb 2019 Aug 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2020","start_date":"Feb 2019","subtitle":"Orange Business Services","title":"Lead Dotnet Developer (Kforce Inc)"}],"url":"https://www.linkedin.com/company/orange-business-services"},{"company":"Geographic Solutions, Inc.","company_id":"geographic-solutions","location":"Palm Harbor Florida","positions":[{"description":"Programmer Analyst Programmer Analyst","duration":"Oct 2017 Feb 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2019","start_date":"Oct 2017","subtitle":"Geographic Solutions, Inc.","title":"Programmer / Analyst"}],"url":"https://www.linkedin.com/company/geographic-solutions"},{"company":"AT&T","company_id":"att","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"","duration":"Jan 2017 Oct 2017 10 months","duration_short":"10 months","end_date":"Oct 2017","start_date":"Jan 2017","subtitle":"AT&T","title":"Senior Applications Developer (Apex Systems)"}],"url":"https://www.linkedin.com/company/att"},{"company":"Beetecknica LLC (Track Group USA)","company_id":null,"location":"Abbottabad Pakistan","positions":[{"description":"Designed and developed software applications for desktop, and web working through the entire software lifecycle to create elegant code. Implemented business in store procedures where performance and database hit was an issue. Configured new servers and migrated and maintained existing servers. Wrote and integrated efficient algorithms for data processing, and converted code written in c# to ruby for migrating different components to ruby.Heal And Grace: Tracks offenders and victims users when tracked individuals are nearby. Wrote code in C# and Ruby to avoid GPS drift and allow grace period for employees start and end work time. Wrote SQL stored procedures to handle database, and configured both Linux and Windows servers.Technologies: C#, ASP .NET, ASP.NET MVC, ASP.NET WEB Forms, SQL Server, Ruby, Javascript, JQuery, Knockout.Js, AngularJs, Visual Studio, Aptana Studio, Windows.","duration":"Jan 2013 Apr 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2016","start_date":"Jan 2013","subtitle":"Beetecknica LLC (Track Group USA)","title":"Principal Software Engineer"}],"url":""},{"company":"Northern University, Nowshera, KPK, Pakistan","company_id":"northern-university-nowshera-kpk-pakistan","location":"Nowshehra Pakistan","positions":[{"description":"Taught object-oriented programming best practices and languages, including C#, C++, as well as Web development. Mentored students and provided personalized education, including supervision of final projects.Technologies: C#, C, C++, PHP, HTML, CSS, ASP .NET, SQL Server, MySQL, Visual Studio Taught object-oriented programming best practices and languages, including C#, C++, as well as Web development. Mentored students and provided personalized education, including supervision of final projects.Technologies: C#, C, C++, PHP, HTML, CSS, ASP .NET, SQL Server, MySQL, Visual Studio","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Northern University, Nowshera, KPK, Pakistan","title":"Software Engineer, Instructor Computer Sceince"}],"url":"https://www.linkedin.com/company/northern-university-nowshera-kpk-pakistan"},{"company":"Govt Post Graduate College Abbottabad","company_id":null,"location":"Abbottabad Pakistan","positions":[{"description":"Taught object-oriented programming best practices and languages, including C#, C++, as well as Web development. Mentored students and provided personalized education, including supervision of final projects. Worked in computerization of paper based work in university. Developed student portal for instructors and students resources sharing.Technologies: C#, C, C++, ASP .NET, HTML, CSS, SQL Server, MS Access, Visual Studio, Windows Taught object-oriented programming best practices and languages, including C#, C++, as well as Web development. Mentored students and provided personalized education, including supervision of final projects. Worked in computerization of paper based work in university. Developed student portal for instructors and students resources sharing.Technologies: C#, C, C++, ASP .NET, HTML, CSS, SQL Server, MS Access, Visual Studio, Windows","duration":"Nov 2009 Mar 2012 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2012","start_date":"Nov 2009","subtitle":"Govt Post Graduate College Abbottabad","title":"Software Engineer, Instructor Computer Sceince"}],"url":""},{"company":"Digital Solutions","company_id":null,"location":"Abbottabad, Pakistan","positions":[{"description":"Worked on projects independently and with team. Developed several full stack desktop and web applications. Worked mostly on eCommerce domain. Created POS applications and shopping stores online applications.Technologies: C#, ASP .NET, ASP.NET MVC, SQL Server, Javascript, Jquery, Visual Studio, Windows. Worked on projects independently and with team. Developed several full stack desktop and web applications. Worked mostly on eCommerce domain. Created POS applications and shopping stores online applications.Technologies: C#, ASP .NET, ASP.NET MVC, SQL Server, Javascript, Jquery, Visual Studio, Windows.","duration":"Nov 2007 May 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 2009","start_date":"Nov 2007","subtitle":"Digital Solutions","title":"Software Developer"}],"url":""}]', '["Dr. Muhammad Malik “Sahib zar khan was very competent faculty member at Northern University ”","Mike Murphy “Sahib came to our team as a junior developer based on his experience. He wasn\'t here long before he got promoted to a senior developer because of his strong programming and technical skills. He is a good guy, a hard worker, and a team player, always willing to help others. He was one of the go to developers on the team.”"]'] User: ['Dagny Wise', 'I am a creative problem solver excited about leveraging my background in sales along with my passion for technology to bridge the gap between technical and non-technical stakeholders and solve complex problems. I have successfully pivoted my career in Solutions Engineering from Sales during a pandemic, and now I am eager to help others do the same. Happy to connect with folks, but please include a message if we have never met!', 'Solutions Engineering at Snyk', 'Snyk', '[{"company":"Snyk","company_id":"snyk","industry":"Computer and Network Security","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Snyk","title":"Associate Solutions Engineer"},{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Snyk","title":"Solutions Engineering Intern"}],"url":"https://www.linkedin.com/company/snyk"},{"company":"General Assembly","company_id":"generalassembly","location":"Greater Denver Area","positions":[{"description":"500+ hour full-stack program in Denver, Colorado. In three months, I\'ve gained a solid foundation in JavaScript, React JS, Node JS, Python, Django, MongoDb, Express, Git/GitHub, React, Bash, HTML and CSS. 500+ hour full-stack program in Denver, Colorado. In three months, I\'ve gained a solid foundation in JavaScript, React JS, Node JS, Python, Django, MongoDb, Express, Git/GitHub, React, Bash, HTML and CSS.","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"General Assembly","title":"Software Engineering Fellow"}],"url":"https://www.linkedin.com/company/generalassembly"},{"company":"Hotel Engine","company_id":"hotel-engine","location":"Greater Denver Area","positions":[{"description":"* Introduced practice of ‘hunting’ construction industry prospects via state licensing boards, which was later implemented as department-wide standard* Maintained a book of business of over $365k YtD* Provided engaging online demos to prospects and existing customers* Collaborated with Supplier Relations, Sales, and Operations to establish and implement Hotel Engine’s interdepartmental process to action and take payment for Hotel Orders. * Introduced practice of ‘hunting’ construction industry prospects via state licensing boards, which was later implemented as department-wide standard* Maintained a book of business of over $365k YtD* Provided engaging online demos to prospects and existing customers* Collaborated with Supplier Relations, Sales, and Operations to establish and implement Hotel Engine’s interdepartmental process to action and take payment for Hotel Orders.","duration":"Feb 2019 Nov 2019 10 months","duration_short":"10 months","end_date":"Nov 2019","start_date":"Feb 2019","subtitle":"Hotel Engine","title":"Account Executive"}],"url":"https://www.linkedin.com/company/hotel-engine"},{"company":"HomeAdvisor","company_id":"homeadvisor","location":"Greater Denver Area","positions":[{"description":"* Consulted small business owners on HomeAdvisor’s online platform to grow their businesses* Drove business by placing over 180+ cold calls and maintaining 3+ hours of talk time per day* Maintained a retention rate of over 85% * Consulted small business owners on HomeAdvisor’s online platform to grow their businesses* Drove business by placing over 180+ cold calls and maintaining 3+ hours of talk time per day* Maintained a retention rate of over 85%","duration":"Jul 2018 Feb 2019 8 months","duration_short":"8 months","end_date":"Feb 2019","start_date":"Jul 2018","subtitle":"HomeAdvisor","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/homeadvisor"},{"company":"InsideAsia Tours","company_id":"insidetravelgroup","location":"Boulder","positions":[{"description":"* Designed tailored itineraries to Japan that incorporated clients’ passions, hopes, and constraints* Communicated daily with clients by phone, email, in person* Ensured quality customer care from first point of contact to return from Japan* Liaised with Operations in Japan and the UK to assure booking accuracy and client satisfaction * Designed tailored itineraries to Japan that incorporated clients’ passions, hopes, and constraints* Communicated daily with clients by phone, email, in person* Ensured quality customer care from first point of contact to return from Japan* Liaised with Operations in Japan and the UK to assure booking accuracy and client satisfaction","duration":"May 2016 Jun 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2018","start_date":"May 2016","subtitle":"InsideAsia Tours","title":"Senior Travel Consultant"}],"url":"https://www.linkedin.com/company/insidetravelgroup"},{"company":"Japan Exchange and Teaching Program(me) (JET)","company_id":"japan-exchange-and-teaching-program-me-jet","location":"Hokkaido, Japan (Engaru Board of Education)","positions":[{"description":"* Designed tailored lesson-plans for elementary, junior high, and adult students in rural Japan* Collaborated with Japanese teachers of English to design bilingual lessons* Actively participated in my community, leading to my being named a \\"Daughter of the Wisterias\\" in my town\'s annual festival. I was the first foreigner in the history of the town to win that honor :) * Designed tailored lesson-plans for elementary, junior high, and adult students in rural Japan* Collaborated with Japanese teachers of English to design bilingual lessons* Actively participated in my community, leading to my being named a \\"Daughter of the Wisterias\\" in my town\'s annual festival. I was the first foreigner in the history of the town to win that honor :)","duration":"Aug 2013 Aug 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2015","start_date":"Aug 2013","subtitle":"Japan Exchange and Teaching Program(me) (JET)","title":"Assistant Language Teacher"}],"url":"https://www.linkedin.com/company/japan-exchange-and-teaching-program-me-jet"}]', '["Kim McCutcheon “Dagny has a vibrant and energetic approach to everything she does. It was a pleasure collaborating with her on projects. She definitely has a knack for the details and is an intuitive leader.”","Micah Wierenga “Dagny has developed the mindset that you want in a software engineer, being hungry to continue stretching herself while maintaining a fun and excitable demeanor. She loves collaborating on work and would be a great asset to any team.”"]']### Assistant: The agent's job is to bridge the gap between technical and non-technical stakeholders, and today they are reaching out to the user to discuss a complex problem that requires leveraging the user's background in sales and passion for technology.
### Human: Agent: ['Joshua Merl', 'Expertise in communication and technical execution for the marketing and management of California Central Coast real estate. Fierce advocating for sellers and buyers to reach full potential with their properties, family, and life goals.', "Licensed Realtor in Monterey, CA, helping people reach their home goals through sincere communication and fiercely advocating for their interests. Teaches language and culture for the US Army's DLIFLC.", 'Keller Williams Realty, Inc.', '[{"company":"Keller Williams Realty, Inc.","company_id":"keller-williams-realty-inc","industry":"Leasing Real Estate","location":"Monterey, CA","positions":[{"description":"","duration":"Apr 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Keller Williams Realty, Inc.","title":"Licensed Real Estate Professional"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"},{"company":"United States Department of Defense","company_id":"deptofdefense","location":"Monterey, CA","positions":[{"description":"","duration":"May 2015 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"May 2015","subtitle":"United States Department of Defense","title":"Professor - Defense Language Institute"}],"url":"https://www.linkedin.com/company/deptofdefense"},{"company":"Dan Hotels Israel - The King David","company_id":"dan-hotels-israel","location":"Jerusalem","positions":[{"description":"Flagship hotel of Dan Hotels, Israel, and a founding member of LHW (Leading Hotels of The World). As deputy Hotel Property Manager and associate to GM, managed optimal operations of all aspects of the hotel. coordination between The King David\'s management executives and LHW, Guest Relations; managed marketing initiatives and social media platforms, ensured quality and satisfaction of guests, including world leaders and entertainers.","duration":"Aug 2013 Mar 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2015","start_date":"Aug 2013","subtitle":"Dan Hotels Israel - The King David","title":"Management Associate - Deputy Property Manager"}],"url":"https://www.linkedin.com/company/dan-hotels-israel"},{"company":"IzzoNet","company_id":"izzonet","location":"Tel Aviv, Israel","positions":[{"description":"Participated as founding member of the startup company\'s founding from scratch: role encompassed production of audio and video materials for product tutorial programs, Marketing Department, and writing technical literature for eCommerce platform\'s manuals, and materials for investor relations. Supervised various projects geared towards ROI in marketing initiatives.","duration":"May 2012 Feb 2013 10 months","duration_short":"10 months","end_date":"Feb 2013","start_date":"May 2012","subtitle":"IzzoNet","title":"Content Manager"}],"url":"https://www.linkedin.com/company/izzonet"},{"company":"Israeli Ministry of Defense","company_id":"israelimod","location":"Jerusalem Area, Israel","positions":[{"description":"Adviser to civilian and military policymakers on issues of regional economic, social and political affairs:Comprehensive research of current social and economic trends in the region, presented findings on a weekly basis for decision makers.Managed foreign language and culture training programs for civilian and military personnel. Maintained direct lines of communication between Ministry of Defence, PA, and international NGOs such as USAID and the Red Cross. Duties also included: Analysis projects for foreign government initiatives, coordinating movement of goods and personnel across borders, coordinating meetings with organization representatives, and consulting with internal divisions in order provide workable solutions for NGO\'s operating in the region.","duration":"Oct 2010 Sep 2011 1 year","duration_short":"1 year","end_date":"Sep 2011","start_date":"Oct 2010","subtitle":"Israeli Ministry of Defense","title":"NCO - Research Analyst"}],"url":"https://www.linkedin.com/company/israelimod"},{"company":"Liam Schwartz & Associates","company_id":"liam-schwartz-&-associates","location":"Tel Aviv Area, Israel","positions":[{"description":"Leading firm on US Immigration Law - Corporate Relocation and International Immigration LawProvided full paralegal support for US immigration law casesFiled Permanent Residency (Green Card), H1B, and special case B1/B2 visa applications and petitions, providing necessary evidence to the Consular section of the US Embassy and United States Citizenship and Immigration Services (USCIS).","duration":"Sep 2008 Sep 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2010","start_date":"Sep 2008","subtitle":"Liam Schwartz & Associates","title":"US Immigration Law Paralegal"}],"url":"https://www.linkedin.com/company/liam-schwartz-&-associates"},{"company":"Samsung Electronics America","company_id":"samsung-electronics-america","location":"Dallas/Fort Worth Area","positions":[{"description":"Assisting in maintaining working business relationships with heads of leading North American mobile telephone service providers. Edited promotional materials for upcoming Samsung products to be marketed in North America. Executed and monitored multi-million dollar funds transfers from South Korean headquarters for advertising initiatives directed at Samsung\'s North American audience.","duration":"May 2006 Aug 2006 4 months","duration_short":"4 months","end_date":"Aug 2006","start_date":"May 2006","subtitle":"Samsung Electronics America","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/samsung-electronics-america"}]', '["“Josh was an excellent paralegal and contributed a great deal to our firm\'s success. He is a self-starter who thinks outside of the box, and was a true pleasure to be around for the 2 years that we worked together. I would warmly recommend Josh for any legal, administrative or business related role. He would be an asset to any company.”","“Josh is detail oriented and results motivated and takes full responsability of his tasks. He is positive and a pleasure to work with. I strongly recommend anyone to work with Josh in any position he sees fit to accept.”"]'] User: ['Jimmy Cruz, CAPM', 'IT Professional | Perpetual Learner | Productivity Guru | Fisticuffs Connoisseur', 'Software Developer at Real Estate Institute', 'Real Estate Institute', '[{"company":"Real Estate Institute","company_id":"real-estate-institute","industry":"Business Skills Training","location":"Niles, Illinois","positions":[{"description":"","duration":"Jul 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jul 2019","subtitle":"Real Estate Institute","title":"Software Developer"}],"url":"https://www.linkedin.com/company/real-estate-institute"},{"company":"Jackson National Life","company_id":"jackson","location":"","positions":[{"description":"","duration":"Mar 2009 Jun 2019 10 years 4 months","duration_short":"10 years 4 months","end_date":"Jun 2019","start_date":"Mar 2009","subtitle":"Jackson National Life","title":"Senior Business Systems Analyst"}],"url":"https://www.linkedin.com/company/jackson"},{"company":"Electro-Motive Diesel","company_id":"electro-motive-diesel","location":"","positions":[{"description":"","duration":"May 2008 Sep 2008 5 months","duration_short":"5 months","end_date":"Sep 2008","start_date":"May 2008","subtitle":"Electro-Motive Diesel","title":"Intern"}],"url":"https://www.linkedin.com/company/electro-motive-diesel"}]', '["Derek Abbott-Molina, MBA, MPM “Jimmy is one of the best among all people I have ever met! Jimmy was a loyal colleague and strives to understands complex matters. He is an exceptional developer and goal oriented team player; with every problem there was a solution. Jimmy is proactive, result oriented, responsible and technically sound; he is always ready to put all his energy and time to get the job done. It was a pleasure to work with Jimmy for three years; highly recommend!”","James Stapleton “Jimmy is one of the most talented developers I\'ve had the opportunity to work with. As a senior member on our team, he set the standard for producing technological solutions with the best tools and techniques for the team\'s challenges. He\'s a true problem solver who is inquisitive, highly adaptable, and is self-motivated to learn new technologies and improve upon existing ones. Jimmy works very well with his teammates and colleagues; he\'s collaborative, open-minded, and exemplifies what it means to be a positive presence on a team.”"]']### Assistant: The agent's job is to communicate and advocate for real estate clients, and today, the agent is reaching out to the user because they need the user's expertise as a software developer for a real estate project.
### Human: Agent: ['Mike Taggart', 'After graduating high school, I dedicate 10 years in the US Coast Guard. My first job after departing the US Coast Guard was at Workgroup Technology (Softech) for 2 years as a Desktop Support Tech. Currently, I am an IT Manager at Madix Inc. responsible for Microsoft 365 deployments, Corporate Systems, Storage, Virtualization in addition to other responsibilities.', 'IT Manager at Madix Store Fixtures', 'Madix Store Fixtures', '[{"company":"Madix Store Fixtures","company_id":"madix-inc","industry":"Capital Markets","location":"Terrell, Tx","positions":[{"description":"Currently, I am responsible for Corporate Servers, Storage, & Virtualization solutions, HPE solutions / Active Directory / Group Policy Infrastructures, Symantec & Veeam Backup solutions, Software standardization / software deployments across the company, Microsoft EA Agreement management, Email servers, Email archiving solution, multiple SPAM filtering applications. Currently, I am responsible for Corporate Servers, Storage, & Virtualization solutions, HPE solutions / Active Directory / Group Policy Infrastructures, Symantec & Veeam Backup solutions, Software standardization / software deployments across the company, Microsoft EA Agreement management, Email servers, Email archiving solution, multiple SPAM filtering applications.","duration":"May 2003 - Present 18 years 6 months","duration_short":"18 years 6 months","end_date":"Present","start_date":"May 2003","subtitle":"Madix Store Fixtures","title":"IT Manager"}],"url":"https://www.linkedin.com/company/madix-inc"},{"company":"Workgroup","company_id":"workgroup","location":"","positions":[{"description":"I worked as a Desktop Support / Network Administrator for Workgroup Technologies. I worked as a Desktop Support / Network Administrator for Workgroup Technologies.","duration":"Oct 2000 Oct 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2002","start_date":"Oct 2000","subtitle":"Workgroup","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/workgroup"},{"company":"U.S. Coast Guard","company_id":"uscoastguard","location":"","positions":[{"description":"Supply/Finance/IT/Boarding Officer Supply/Finance/IT/Boarding Officer","duration":"Oct 1990 Oct 2000 10 years 1 month","duration_short":"10 years 1 month","end_date":"Oct 2000","start_date":"Oct 1990","subtitle":"U.S. Coast Guard","title":"SK2 / E5"}],"url":"https://www.linkedin.com/company/uscoastguard"}]', '["David Wilder “Mike is a very talented Network Supervisor. He aggressively handles problems and challenges with speed and accuracy.”","Gerry McGuire “Mike is a very responsive IT team member who adapts quickly to new situations and technology. He puts in a solid effort and works quite well with the team.”"]'] User: ['Tim Patrick', 'More than 25 years in the marketing, advertising and sales industries, including account management, creative oversight, media planning and business development. My diverse background allows me to analyze situations from multiple perspectives and provide actionable plans to address business challenges. I am a student of my industry, learning something new every day and striving to make those around me better at what they do.', 'Marketing Manager at XPEL', 'XPEL', '[{"company":"XPEL","company_id":"xpel","industry":"Motor Vehicle Manufacturing","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"XPEL","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/xpel"},{"company":"ADFED San Antonio","company_id":"adfedsa","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Aug 2019","subtitle":"ADFED San Antonio","title":"Board of Directors/Communications Chair"}],"url":"https://www.linkedin.com/company/adfedsa"},{"company":"Forty Degrees North","company_id":"fortydegreesnorth","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"Sep 2016","subtitle":"Forty Degrees North","title":"Owner/Partner"}],"url":"https://www.linkedin.com/company/fortydegreesnorth"},{"company":"MullenLowe U.S.","company_id":"mullenlowe-us","location":"San Antonio, Texas","positions":[{"description":"","duration":"May 2016 Jan 2017 9 months","duration_short":"9 months","end_date":"Jan 2017","start_date":"May 2016","subtitle":"MullenLowe U.S.","title":"Account Management"}],"url":"https://www.linkedin.com/company/mullenlowe-us"},{"company":"Interpublic Group (IPG)","company_id":"ipg","location":"","positions":[{"description":"","duration":"Jul 2008 Jan 2017 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jan 2017","start_date":"Jul 2008","subtitle":"Interpublic Group (IPG)","title":"Account Management"}],"url":"https://www.linkedin.com/company/ipg"},{"company":"Campbell Ewald","company_id":"campbell-ewald","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Feb 2009 Apr 2016 7 years 3 months","duration_short":"7 years 3 months","end_date":"Apr 2016","start_date":"Feb 2009","subtitle":"Campbell Ewald","title":"Account Management"}],"url":"https://www.linkedin.com/company/campbell-ewald"},{"company":"AAF-San Antonio","company_id":null,"location":"San Antonio, Texas Area","positions":[{"description":"","duration":"Jul 2011 Jun 2012 1 year","duration_short":"1 year","end_date":"Jun 2012","start_date":"Jul 2011","subtitle":"AAF-San Antonio","title":"President"}],"url":""},{"company":"Deutsch Inc.","company_id":"deutsch","location":"Greater New York City Area","positions":[{"description":"","duration":"2008 Jan 2009 1 year","duration_short":"1 year","end_date":"Jan 2009","start_date":"2008","subtitle":"Deutsch Inc.","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/deutsch"},{"company":"Guerra DeBerry Coody","company_id":"guerra-deberry-coody","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Guerra DeBerry Coody","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/guerra-deberry-coody"},{"company":"Creative Civilization","company_id":"creative-civilization","location":"San Antonio, Texas Area","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"Creative Civilization","title":"Account Supervisor"}],"url":"https://www.linkedin.com/company/creative-civilization"},{"company":"US Army","company_id":"us-army","location":"Fort Benning, GA; West Germany; Fort Knox, KY","positions":[{"description":"","duration":"Aug 1984 May 1988 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 1988","start_date":"Aug 1984","subtitle":"US Army","title":"Sergeant"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Debbie Hamilton “Tim is a dedicated, loyal employee. He is a joy to work with and is Very good at his job. He and I worked on the TWC North Texas account together. He was a wonderful Account Supervisor and he works well with others.”","Lisa Marie Barocas “Tim is a perfectionist and always anticipates what the client needs before they know they need something. He\'s professional, curteous and easy to work with.”"]']### Assistant: The agent's job is to manage IT operations at a store fixtures company, and today the user is reaching out to the agent because they need assistance with implementing new marketing software for their motor vehicle manufacturing company.
### Human: Agent: ['Karl Cheney', "I'm the dude that gets stuff done. In situations where results matter and time is short, I find ways to get the mission complete. I've been successful at pushing projects to completion in the military and the private sector, from helping build a small startup to joining one of the largest companies in the world as an operations manager. I thrive in complexity and perform best when things are at their worst. Nothing satisfies me more than building momentum where no-one else could. I enthusiastically tackle the problems that everyone else avoids.", 'Operations Manager @ Amazon TEB3', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"As the Outbound Nights Operations Manager (12/7/365) in a 1.2 million square foot traditional non-sort facility, I am responsible for managing a team of 8 area managers, 14 process assistants, and up to 400 associates. Anything leaving this warehouse only does so because of outbound operations. My team is responsible for numerous process paths and properly staffing the functions that enable the efficient and timely fulfillment of our customer promises. Outbound operations encompasses all work necessary to ensure that items are picked, sorted, packed, and loaded before critical pull times. My job as a senior leader involves equal parts mentoring and developing my team while maintaining a balanced and even flow of production across process paths. There is never a boring day in outbound ops, and the only easy shift is day shift!","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Amazon","title":"Operations Manager (L6) TEB3"},{"description":"I was a Tier 1 associate working Inbound Stow at an Amazon Robotics facility. I fell in love with the culture of the company and decided to stick around, so I applied for a management role.","duration":"Dec 2020 Feb 2021 3 months","duration_short":"3 months","end_date":"Feb 2021","start_date":"Dec 2020","subtitle":"Amazon","title":"Fulfillment Associate (L1) EWR4"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Project Management Academy","company_id":"project-management-academy","location":null,"positions":[{"description":"Served as the subject matter expert for the Project Management Institute\'s largest Registered Educational Provider. Worked with the content manager and independent contractors to create, distribute, maintain, and determine the ultimate disposition of all training product\'s in the organization\'s catalogue throughout their lifecycle. Matured organizational capabilities through performance measurement, process improvement, and policy development. What an awesome job, at least until COVID.","duration":"Aug 2018 Nov 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2020","start_date":"Aug 2018","subtitle":"Project Management Academy","title":"Director of Product Development"},{"description":"Conducted 100+ training courses on a variety of topics to a large number of corporate and government clients including: Microsoft, Royal Bank of Canada, Department of Veteran Affairs, US Army, US Navy Special Warfare Group 2, TJX, Booz Allen Hamilton, Mercedes, Chicago Police Department, and many more. Interviewed and onboarded 100+ new contract instructors. Created and improved content in the organization\'s training catalogue. Eventually I was hired full-time as the company\'s first resident expert.","duration":"Jan 2016 Aug 2018 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2018","start_date":"Jan 2016","subtitle":"Project Management Academy","title":"Senior Instructor"}],"url":"https://www.linkedin.com/company/project-management-academy"},{"company":"Rowan College at Gloucester County","company_id":"rowan-college","location":"Sewell, NJ","positions":[{"description":"I was recruited to develop and deliver a project management course that would help RCGC secure a workforce development grant. It was only two evening classes per week so I figured it\'d be a great addition to being active duty military, teaching for Project Management Academy, and working on two masters at the same time. I was recruited to develop and deliver a project management course that would help RCGC secure a workforce development grant. It was only two evening classes per week so I figured it\'d be a great addition to being active duty military, teaching for Project Management Academy, and working on two masters at the same time.","duration":"Sep 2016 Sep 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2017","start_date":"Sep 2016","subtitle":"Rowan College at Gloucester County","title":"Instructor"}],"url":"https://www.linkedin.com/company/rowan-college"},{"company":"US Army","company_id":"us-army","location":null,"positions":[{"description":"I was the operations sergeant for numerous commands: 50th Infantry Brigade, 114th Infantry Regiment, and the Joint Training & Training Development Center; these units ran from over 4,000 Soldiers to 200, respectively. As an Operations Sergeant, I was responsible for ensuring that the operations, training, and readiness activities of the command were being successfully conducted in a responsible and efficient manner. We planned major projects, exercises, mobilizations, and more. Somehow I managed to still knock out masters degrees two at a time while still getting all of this work done.","duration":"Jan 2013 Jun 2017 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2017","start_date":"Jan 2013","subtitle":"US Army","title":"Operations Sergeant (SFC/E-7)"},{"description":"As a training developer with the Joint Training & Training Development Center (JT2DC), I worked with the Program Executive Office for Simulation, Training, and Instrumentation (PEO-STRI) to plan, develop, acquire, deploy, and maintain training aids, devices, simulators, and simulations (TADSS). I worked on numerous projects, but the majority of my work was with the Product Manager for Special Operations Forces Training Systems (PM-STS) working on programs of record such as the Engagement Skills Trainer 2000 (EST2000), Virtual Convoy Operations Trainer (VCOT), and the Call for Fire Trainer (CFFT2). Incidentally while working on these systems, I became very knowledgeable about and a great instructor for small arms marksmanship, crew-served gunnery, indirect fire missions, close air support (rotary and fixed wing, type 1/type 2).","duration":"Sep 2005 Jan 2013 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2013","start_date":"Sep 2005","subtitle":"US Army","title":"Mounted Warfare Training Developer/Writer"},{"description":"My first few years in the Army as a junior enlisted troop. It was a wild ride packed full of training, repeatedly deploying to Iraq, and supporting humanitarian missions. I managed to get four commendation medals, two achievement medals, the Iraq Campaign Medal with 5 stars, the humanitarian service medal for operations in the aftermath of Hurricane Katrina, and a slew of other medals and awards.","duration":"May 2001 Sep 2005 4 years 5 months","duration_short":"4 years 5 months","end_date":"Sep 2005","start_date":"May 2001","subtitle":"US Army","title":"Armor Crewman"}],"url":"https://www.linkedin.com/company/us-army"}]', '["Michael J. Martin II, PMP, CBAP, PMI-ATP “Karl was my instructor for the PMI-RMP exam. His clear instruction and ability to make the material relatable allowed me to pass the exam on my first attempt. I would recommend him to anyone at anytime. Thanks Karl!!”","Cindie Hurley “Karl is a fantastic group leader. A robust combination of information and logical presentation made our session invaluable. Karl\'s personable approach and stellar ability to shift examples and customize strategy to the needs of the room was extraordinary. We covered a lot of detail, and I have retained that knowledge. Even with that, what I remember most was that we managed to have fun while reviewing the material. ”"]'] User: ['Jennifer Becerra-Perez', 'Trusted, loyal and committed professional with over 20 years of progressive experience within Fortune 500 companies. Flourishes in a fast-paced, complex and global environment.', 'Executive Assistant - Solution Sales', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"Santa Clara, CA","positions":[{"description":"","duration":"May 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"May 2016","subtitle":"ServiceNow","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"EPAC Technologies, Inc.","company_id":"epac","location":"San Leandro, CA","positions":[{"description":"• Responsible for the daily oversight of all order activities and content management for HP Press • Manages all production and HP ExpertOne customer certification inquiries globally.• Contributes input on design and structure of customer websites hosted by EPAC as well as functionality testing. • Processes and manages weekly sales invoicing for our finance team in accordance to company policy.• Collects on past due invoices on a weekly basis for our finance team in accordance with company policy.• Possesses extensive knowledge about the print industry in regards to technology, binding, limitations, file set up, etc.• Generates and analyzes sales reports for monthly finance meeting with high-level executives.• Organizes customer meetings and coordinates logistics while taking effective meeting minutes and following up on outstanding action items.• Selected to manage first website created for Hewlett-Packard by EPAC for the Learning and Development division at HP, this particular division has grown to be one of EPAC’s largest and successful accounts. • Exemplary account management consistently results in positive referrals within HP that have led to the partnerships of additional divisions between EPAC and Hewlett-Packard. • Establishes loyal partnerships and trust with various HP Employees, Channel Partners, Learning Partners, End Customers and partnerships with print partners in Italy and Malaysia for all EMEA and APJ region based projects. • Successfully cross-trained on teammates’ accounts to effectively provide coverage when away from the office. Experience managing accounts such as Brocade, Agilent Technologies and Life Technologies to name a few.• Trainer for EPAC’s internal Enterprise Resource Planning system for colleagues.• Chosen to back up the Director of Client Relations while she was on maternity leave. During this time, monitored vacations, schedules and calendars.","duration":"Sep 2004 May 2016 11 years 9 months","duration_short":"11 years 9 months","end_date":"May 2016","start_date":"Sep 2004","subtitle":"EPAC Technologies, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epac"},{"company":"DeHart\'s Printing Services","company_id":null,"location":"Santa Clara, CA","positions":[{"description":"• Effectively managed various print projects for Hewlett-Packard, Agilent Technologies and various independent publishers.• Processed and managed weekly sales invoicing and account billing for our finance team in accordance with company policy.• Coordinated customer press checks, customer meetings and customer tours.• Coordinated company holiday events and holiday gifts for employees.• Acted as back up to receptionist. Served as first point of contact, field and routed incoming telephone and email correspondence and greeted visitors.• Participated in organization’s efforts to gain ISO 9000 Certification. • Established relationships with outside vendors and external customers to create high quality customizable print projects while staying inline with budget.• Recognized as “Employee of the Month” on multiple occasions.• Acted as DeHart’s team lead for March of Dimes walk-a-thon four consecutive years. Also, coordinated t-shirt production for the event.","duration":"Jun 1997 Jul 2004 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 2004","start_date":"Jun 1997","subtitle":"DeHart\'s Printing Services","title":"Customer Service Representative"}],"url":""}]', '["Craig Pratt “JBP joined our Global Product Line team in the spring of 2016...From day one she jumped in and became a valuable member of the team...Her willingness to learn new skills and tackle projects allowed me and my team of leaders to be more productive. JBP thank you for being such a pleasure to work with and I\'m glad we continue maintain our friendship post ServiceNow! ”","Shylah Tehrani “Jennifer and I are both Executive Assistants (supporting multiple execs) in our Sales Department and have worked closely on many daily requests, events and projects. Jennifer has so many strengths. Her attention to detail and organization is top notch! She is a self proclaimed perfectionist and it is very apparent in the way she works. She is prompt, reliable and resourceful. Jennifer takes great pride in her work and being accommodating to the needs of her executives, team and colleagues. Always with a friendly disposition and a smile on her face she brings joy to the office environment. I have great respect for her work ethic and her drive to always up her game. Any organization would find Jennifer to be a wonderful addition!”"]']### Assistant: The agent's job is to manage operations at a large company, and today the user is reaching out to the agent because they need assistance with coordinating logistics for an upcoming executive meeting.
### Human: Agent: ['Heather T.', 'With the unique ability of building a bond with her clients & company bringing them together.... Heather builds the bridge between the client management , company, & unique services the company offers. Building a bridge that allows hers clients to be comfortable and trust in themselves that they have made the best choice, best fit, and best decision for their business.', 'Partnership | Security | Protection | Merchant Services', 'Agents Farm', '[{"company":"Agents Farm","company_id":null,"location":"Dallas, TX","positions":[{"description":"","duration":"Jul 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Agents Farm","title":"Merchant Services Agent"}],"url":""}]', '["Andrew Rothfield “Heather is a highly perceptive, intelligent and professional sales person. She has outstanding people skills and expertise serving both her customers and her company.”","Rich Gavaghen “Please allow me to offer the highest and most sincere recommendation for Heather Tanner who I had the pleasure of Managing on 2 seperate occasions, once when I was the Regional Vice President of Sales at Cbeyond and again when I was the Vice President of Sales at Airband Communications. Heather is an exceptional team player with tremendous sales skills and a personality that translates well into any business environment. While working together and attending a countless customer appointments together, I was consistently impressed with Heather\'s ability to rationally and professionally come up with solutions to many of the day to day problems that our prospects were facing and filling those needs with very creative solutions. Heather is a fast learner, self starter and requires little supervision to get the job done. In addition to those attributes, Heather also has the ability to rapidly develop professional relationships with clients, vendors and internal resources. In closing, Heather would be an asset to any company fortunate enough to employ her. Regards, Richard J. Gavaghen (RVP at Cbeyond 9/2001 - 5/2009 & VP at Airband Communications 6/2008 - 7/2010)”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to build a bridge between clients and companies, and today, the agent is reaching out to the user to provide technical support and resolve any issues they may have encountered.
### Human: Agent: ['Erin Barton', "I am a true jack of trades, and I'd like to think I am at least a master of a couple of things, but in reality I am just very well-rounded and excel at anything involving sales and snow (snowboarding, snowball fights, and snowmen making).Ever since my first job at the age of 16, working at a shoe store and making commissions off selling shoes, I fell in love with sales. I loved it, I loved everything about it. To this day, I have always enjoyed being able to enjoy the fruits of my labor and knowing I determine how much income I will make. It's being able to help someone find a solution to a problem or help someone obtain something they might not have realize they needed; but most of all, it's being able to find that commonality and being able to build upon that and create friendships. I'm also not your average person. I HAVE to be doing several things at once. Call it multi-tasking, call it being a busy-bee, or call it plain crazy, but I function better under a lot of pressure. Ever since I was in high school, I was not only playing sports, but also working part time. My college experience was not typical. While attending as a full time student, I also worked full time (in you guessed it...in a sales position). Once my career started taking off, I decided to pursue my Masters through an accelerated program and obtained my MBA in a year. And even now, after my college run has finally come to an end, I still continue to find ways to educate, learn, and engage in new activities for self improvement. Besides, there are more things to become a jack of trade.", 'Vice President | Therapy | MSP at National Staffing Solutions', 'National Staffing Solutions', '[{"company":"National Staffing Solutions","company_id":"national-staffing-solutions-inc-","industry":"Staffing and Recruiting","location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Dec 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Dec 2020","subtitle":"National Staffing Solutions","title":"Vice President | Therapy | MSP"}],"url":"https://www.linkedin.com/company/national-staffing-solutions-inc-"},{"company":"iVenture Solutions","company_id":"iventure","location":"Orlando, Florida","positions":[{"description":"iVenture Solutions was born from the realization that IT isn’t everyone’s cup of tea. In 2000, CEO Gray Mabry and President Mark Schnitzius founded iVenture to fill that missing piece.As the premier managed service provider for small and medium companies, we’ve seen what excellent IT does for business. We’re driven to give everyone that advantage.Over the decades, we honed the three practices that make superior IT service. They’re our bread and butter.Right PeopleReduce ChaosRapid Response","duration":"Feb 2020 Nov 2020 10 months","duration_short":"10 months","end_date":"Nov 2020","start_date":"Feb 2020","subtitle":"iVenture Solutions","title":"Business Development Executive"}],"url":"https://www.linkedin.com/company/iventure"},{"company":"National Staffing Solutions","company_id":"national-staffing-solutions-inc-","location":"Orlando, Florida Area","positions":[{"description":"For the past decade, National Staffing Solutions has been a leader in the travel healthcare industry. We place healthcare professionals in positions that allow them to gain valuable experiences, filling the skyrocketing demand in their field while allowing them to travel nationwide.We work with healthcare professionals in the fields of therapy, advanced practice, locum tenens, nursing, HIM and HIT that are between jobs, or permanent workers looking to take advantage of new career opportunities across the country. National offers short-term and long-term contract assignments, and permanent placement positions for our healthcare professionals. Living and working by our core values of accountability, creativity and innovation, integrity, leadership, loyalty, passion and determination, teamwork, and urgency, we strive to provide our clients and our healthcare professionals with service excellence, maintaining the belief that trust is what our business thrives on.","duration":"Mar 2014 Feb 2020 6 years","duration_short":"6 years","end_date":"Feb 2020","start_date":"Mar 2014","subtitle":"National Staffing Solutions","title":"Senior Account Manager | Managed Service Provider Program Manager"}],"url":"https://www.linkedin.com/company/national-staffing-solutions-inc-"},{"company":"Construction Data Company","company_id":"construction-data-company","location":"Orlando, Florida Area","positions":[{"description":"Acquired top talent for straight commission sales positions in the Commercial Construction Industry. Acquired top talent for straight commission sales positions in the Commercial Construction Industry.","duration":"Mar 2013 Feb 2014 1 year","duration_short":"1 year","end_date":"Feb 2014","start_date":"Mar 2013","subtitle":"Construction Data Company","title":"Corporate Recruiter"}],"url":"https://www.linkedin.com/company/construction-data-company"},{"company":"Kavaliro","company_id":"kavaliro","location":"Orlando, Florida Area","positions":[{"description":"Recruited the most qualified professionals who can fill both project and permanent positions in order to ensure the ongoing success of all types of businesses. Recruited the most qualified professionals who can fill both project and permanent positions in order to ensure the ongoing success of all types of businesses.","duration":"Oct 2012 Mar 2013 6 months","duration_short":"6 months","end_date":"Mar 2013","start_date":"Oct 2012","subtitle":"Kavaliro","title":"Resource Manager"}],"url":"https://www.linkedin.com/company/kavaliro"},{"company":"Jackson Therapy Partners","company_id":"jackson-therapy-partners","location":"Orlando, Florida Area","positions":[{"description":"Recruited contingent labor for therapy in facilities nationwide. Recruited contingent labor for therapy in facilities nationwide.","duration":"Sep 2009 Apr 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Apr 2012","start_date":"Sep 2009","subtitle":"Jackson Therapy Partners","title":"Senior National Recruiter"}],"url":"https://www.linkedin.com/company/jackson-therapy-partners"}]', '["Doug Vigliano, MBA “Erin was hands-down the best recruiter I have ever worked with. She did an amazing job at walking me through every step of the hiring process. Erin is one of the most amazing people that I\'ve met in corporate America and she truly has a heart for finding great talent. I have no doubt Erin will succeed in any venture she puts her mind to!”","Bryan Chancellor “Erin was a fantastic person to work with. She is not only a loyal and innovative employee but also an inspiring person to work with. Erin had worked her way up to the top recruiter position in the company by being result driven, trustworthy, an open minded team player, as well as a customer focused colleague. If you ever need someone to deliver under pressure, with no slip-ups and just results, contact Erin today!!”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to recruit talented professionals for various industries, and today the user is reaching out to the agent because they need assistance in finding a new marketing position that aligns with their career goals.
### Human: Agent: ['Michael Caldwell', 'Graduate of the University of Texas at Austin Cybersecurity Bootcamp. Bachelors of University Studies with concentrations in Media Studies and Marketing from the University of Nevada - Las Vegas. Associate of Applied Science in Computer Information Technology - Computer Programming from Austin Community College. Over 10 years of Bash/Shell scripting. Works extremely well under pressure having worked as an EMT/Paramedic. Accomplished department manager and team leader during tenure as a News Production Manager and Newscast Director. Currently preparing for the CompTIA Security+ Certification Exam. Currently seeking rolls in Texas and the San Francisco and San Diego, California areas.', 'Cybersecurity Engineering Professional dedicated to maintaining data security through penetration testing and mitigation.', 'Trilogy Education', '[{"company":"Trilogy Education","company_id":"trilogy-education-services","industry":"Education Administration Programs","location":"Remote","positions":[{"description":"Cybersecurity Boot Camp Learning Assistant● Meet with students via online slack chat and zoom to assist them with homework and technical questions● Aid students in learning Cybersecurity Boot Camp material● First Quarter 2022, High Performer for Cybersecurity Learning Assistant TeamCybersecurity Boot Camp Substitute Teaching Assistant:● Aid in the instruction of Cybersecurity Boot CampsCybersecurity Boot Camp Homework Grader:● Grade homework assignments Cybersecurity Boot Camp Learning Assistant● Meet with students via online slack chat and zoom to assist them with homework and technical questions● Aid students in learning Cybersecurity Boot Camp material● First Quarter 2022, High Performer for Cybersecurity Learning Assistant TeamCybersecurity Boot Camp Substitute Teaching Assistant:● Aid in the instruction of Cybersecurity Boot CampsCybersecurity Boot Camp Homework Grader:● Grade homework assignments","duration":"Oct 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Trilogy Education","title":"Cybersecurity Learning Asst./Grader/Substitute Teaching Asst."}],"url":"https://www.linkedin.com/company/trilogy-education-services"},{"company":"Self","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"• OSINT for attorney• Create documents and presentations for jury trials• Audio/Video Production• Create graphics and animations for websites • OSINT for attorney• Create documents and presentations for jury trials• Audio/Video Production• Create graphics and animations for websites","duration":"Apr 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Self","title":"Freelance"}],"url":""},{"company":"Self/Home","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"• Project Management (including time management and budgeting)• Network Administrator (wired and wireless networking for PCs, Macs, backup drives, surveillance cameras, iOS devices, Kindle devices, TVs and printers)• Supervisor• Operations Management (manage all day-to-day operations)• Transportation (provide transportation for all appointments)• Multitask• Research• Communications• Other various duties as needed • Project Management (including time management and budgeting)• Network Administrator (wired and wireless networking for PCs, Macs, backup drives, surveillance cameras, iOS devices, Kindle devices, TVs and printers)• Supervisor• Operations Management (manage all day-to-day operations)• Transportation (provide transportation for all appointments)• Multitask• Research• Communications• Other various duties as needed","duration":"Apr 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Apr 2011","subtitle":"Self/Home","title":"Domestic Engineer"}],"url":""},{"company":"KLAS-TV","company_id":"klas-tv","location":"Las Vegas, Nevada","positions":[{"description":"• Supervise production crew• Operate video production switchers/routers• Operate graphics display and animations playback servers• Project management• Database Administration for election coverage• Write Shell/Bash scripts and SQL queries • Supervise production crew• Operate video production switchers/routers• Operate graphics display and animations playback servers• Project management• Database Administration for election coverage• Write Shell/Bash scripts and SQL queries","duration":"Dec 2005 Apr 2011 5 years 5 months","duration_short":"5 years 5 months","end_date":"Apr 2011","start_date":"Dec 2005","subtitle":"KLAS-TV","title":"Director/Technical Director"}],"url":"https://www.linkedin.com/company/klas-tv"},{"company":"KFDX-TV3","company_id":null,"location":"Wichita Falls, Texas","positions":[{"description":"• Recruiting, interviewing, hiring, firing, training and cross training employees• Annual performance reviews, scheduling, timecards and assign duty stations• Project management• Supervise maintenance of studio/production control room equipment• Report equipment malfunctions and coordinate repairs• Assess purchasing needs/requirements of the news production department• Liaison between news production department and all other departments• Direct/Technically direct newscasts","duration":"Sep 1999 Dec 2005 6 years 4 months","duration_short":"6 years 4 months","end_date":"Dec 2005","start_date":"Sep 1999","subtitle":"KFDX-TV3","title":"News Production Manager"}],"url":""}]', '["Annie Petersen 💡🔥💡Ignite Your Life “Mike and I both work on the weekend newscasts at KLAS-TV. He, in part, inspired me to learn more than what was initially required of me, because he does the same. In addition to directing newscasts, Mike makes graphics for the set, assists in dialing live shots, finding traffic cameras, and double checks the work of others. Mike also keeps the mood light, and fun, so that even in moments of deadline and crisis, we all see the brighter picture.”","Shana Devine “Mike is one of the most hard working and dedicated people I know. Very dependable and I would highly recommend him for any company. He knows his field and is respected by his peers. I only wished I had worked with him longer! Shana Devine, Account Executive - KLAS-TV”"]'] User: ['Eric Adams', 'Experienced HR Professional Specialties: adobe, communication skills, conflict management, council, credit, customer service, email, fax, internet explorer, meeting facilitation, microsoft excel, microsoft outlook, microsoft powerpoint, microsoft word, multi - tasking, organizational skills, policy analysis, psychology, receiving, research, shipping, six sigma, telephone skills, time management, writing,', 'Human Resources Director at Bi-County Community Action Programs', 'Bi-County Community Action Programs', '[{"company":"Bi-County Community Action Programs","company_id":"bi-county-community-action-programs","industry":"Individual and Family Services","location":"Bemidji, Minnesota, United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"Bi-County Community Action Programs","title":"Human Resources Director"}],"url":"https://www.linkedin.com/company/bi-county-community-action-programs"},{"company":"LUEKEN\'S FOOD SERVICES, INC.","company_id":"lueken%27s-food-services-inc.","location":"Bemidji, MN","positions":[{"description":"","duration":"Aug 2018 Sep 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2020","start_date":"Aug 2018","subtitle":"LUEKEN\'S FOOD SERVICES, INC.","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/lueken%27s-food-services-inc."},{"company":"MasTec","company_id":"mas-tec","location":"Shevlin, Minnesota","positions":[{"description":"","duration":"Nov 2015 Aug 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2018","start_date":"Nov 2015","subtitle":"MasTec","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/mas-tec"},{"company":"Nortech Systems","company_id":"nortech-systems","location":"Bemidji, MN","positions":[{"description":"","duration":"Jan 2015 Nov 2015 11 months","duration_short":"11 months","end_date":"Nov 2015","start_date":"Jan 2015","subtitle":"Nortech Systems","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/nortech-systems"},{"company":"AmesburyTruth","company_id":"amesburytruth","location":"Cannon Falls, MN","positions":[{"description":"","duration":"Sep 2014 Jan 2015 5 months","duration_short":"5 months","end_date":"Jan 2015","start_date":"Sep 2014","subtitle":"AmesburyTruth","title":"HR Generalist"}],"url":"https://www.linkedin.com/company/amesburytruth"},{"company":"Travelers","company_id":"travelers","location":"St. Paul, Minnesota","positions":[{"description":"","duration":"Sep 2012 Sep 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2014","start_date":"Sep 2012","subtitle":"Travelers","title":"HR Specialist"}],"url":"https://www.linkedin.com/company/travelers"},{"company":"Federal Mogul","company_id":"federal-mogul-pt","location":"Lake City, MN","positions":[{"description":"","duration":"Mar 2012 Aug 2012 6 months","duration_short":"6 months","end_date":"Aug 2012","start_date":"Mar 2012","subtitle":"Federal Mogul","title":"Human Resources Generalist (Contract)"}],"url":"https://www.linkedin.com/company/federal-mogul-pt"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":"","positions":[{"description":"","duration":"Oct 2011 Mar 2012 6 months","duration_short":"6 months","end_date":"Mar 2012","start_date":"Oct 2011","subtitle":"Wells Fargo Home Mortgage","title":"Mortgage Loan Specialist (contract)"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Hose Conveyors Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2010 Jan 2011 6 months","duration_short":"6 months","end_date":"Jan 2011","start_date":"Aug 2010","subtitle":"Hose Conveyors Inc","title":"Marketing Analyst and Inside Sales"}],"url":""}]', '["Frank J. Marchio III, M.B.A. “Eric is a very intelligent individual and has proved so while getting his MBA degree at Hamline University. He is a hard-worker and is very dedicated to everything he does. Eric is able to learn and excel when confronted with a new situation, which would also include a new career in any field. I highly recommend Eric for any job that he applies for.”","Mike McIntire “I\'ve worked with Eric on different projects and find him to be extremely articulate when it comes to asking great problem solving questions. Eric does not shy away from taking on difficult assignments, and has always shown that he can be counted on to complete any task that is given to him.”"]']### Assistant: The agent's job is to assist students in learning Cybersecurity Boot Camp material, and today the user is reaching out to the agent because they need guidance in their career transition to the cybersecurity field.
### Human: Agent: ['Stacy Mulligan', 'I am a passionate artist and designer, a natural leader, who thrives with collaboration and teamwork. I understand the complexity of print and garment construction for knit and wovens. I design with purpose and care about creating a quality product which awes the consumer.', 'Senior Graphic Designer at Gap Inc.', 'Gap Inc.', '[{"company":"Gap Inc.","company_id":"gap-inc-","industry":"Retail","location":"Greater New York City Area","positions":[{"description":"Responsibilities include but are not limited to:•Collaborate with Director, Design, and cross-functional teams toestablish a cohesive and optimistic seasonal brand vision.•Design and execute graphics & embellishments for Girl’s and Teen Apparel: Tees, Active Tops and Bottoms, Logo, Dresses, and Denim.•Product includes different price points- Better, Everyday Favorites, Logo.•Seasonal capsules, collaborating with 3rd Party licensors: Disney, WB, Peanuts, National Geographic,Music and Entertainment genres.•Manage product’s life cycle-Utilize multiple production calendars to organize workload, sample development for seasonal presentations & execution of final product.•Push innovation and elevate product while maintaining marginsand cost targets. Partner with vendors on co-creation.•Create seasonal concept boards for graphic direction based on researched trends and techniques from runway, street style, fashion blogs and art.•Present line to Leadership, Merchants, Franchise, & Online CFTs.•Work closely with design and merchant teams to assort, color, and edit final product line.•Manage as needed direct reports & freelancers.•Develop best practices to improve productivity and flexibility. Build libraries of technique and execution.","duration":"2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"2016","subtitle":"Gap Inc.","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/gap-inc-"},{"company":"Haddad Brands","company_id":"haddad-brands","location":"New York, NY","positions":[{"description":"Haddad Apparel Group, Ltd. A major licensee for Kids branded businesses including Levi’s, Nike, Jordan and ConverseDirect the vision and execution of the Levi\'s® girl art by category following seasonal line-plan and market calendar in:•knits •wovens •tops •bottoms •outerwear Lead with the brand’s identity and seasonal message with emphasis on seasonal line plan, market calendar and customer appropriateness to develop:•themes •graphics •prints •technique •color palettes •sales tools Ability to develop, train and motivate a team, manage work flow, and collaborate with multiple design teams.Identify competitive and innovative trend analysis and present ahead of season to drive seasonal direction by•shopping retail - hi-end •direct competition •trend services •attending trade shows•magazines •ecommerce Original textile designs in multiple color ways for overseas sampling and production:•allover prints •yarn dye •embroideries •novelty fabric • labels •packaging Design original graphics for tops and bottoms: •screen prints - overseas and domestic • placement •engineered •sublimation •embroideries •appliqué •embossingCreate technique driven art on denim:•destruction •wash details •pp spray •painted •discharge •hardware •embroideries •sequin/studs •embellishmentEnsure accuracy and quality for art/fabric for production:•detail sheets •file setup •color •technique •commentsPartner with sales and brand management teams to strategize and establish key objectives for the season.Prepare seasonal product reviews with company owners, brand manager, merchant team and licensor.Liaison between Haddad Brands, Levi Strauss & Company, global partners, and overseas vendors for graphic and print. •Europe •Mexico •Canada •China","duration":"Jul 2010 2016 6 years","duration_short":"6 years","end_date":"2016","start_date":"Jul 2010","subtitle":"Haddad Brands","title":"Senior Graphic Designer Levi’s® Girls Global 0-16"}],"url":"https://www.linkedin.com/company/haddad-brands"},{"company":"Kahn Lucas Lancaster Inc.","company_id":"kahn-lucas","location":"New York, NY","positions":[{"description":"A private label business featuring Youngland, Sweet Heart Rose, Emily West, & Dollie and Me at major retailers- Kohl’s, JCPenney, Macy’s, Lord and Taylor, Bloomingdale’s, Belk, and Bonton as well a licensee of Kohl’s private label: MUDD and Hang Ten and Wal-Mart’s George and Faded GloryPrepare showroom presentations for season’s collection with trend boards highlighting market research:•style •fit •detail • fabric •print •colorDraw croquis and execute original garment construction for:•poplin •voile •jersey •jacquards •burnouts •taffeta •organza •chiffon •velvet •sweaters- full fashion, cut and sewOversee in house sample room- pattern maker, cutter, and seamstresses. Attend fittings, make adjustments, and effectively communicate to sourcing and overseas vendors any changes.Create technical packs and review to ensure accuracy:•detailed sketches •fabrication •garment construction •print / yarndye artpages •art / trim detailsTravel to Asia for color and quality approval, research of eco-friendly technologically advanced fabrics such as •recycled/biodegradable polyester •organic cotton •soy •seaweed •modal.","duration":"2003 2010 7 years","duration_short":"7 years","end_date":"2010","start_date":"2003","subtitle":"Kahn Lucas Lancaster Inc.","title":"Associate Designer / Product Manager / Senior CAD Artist: Girls 0-16 Dresses and Sportswear"}],"url":"https://www.linkedin.com/company/kahn-lucas"}]', '["“Stacy is a detail oriented and proactive professional who is very passionate about her work. She is very conscious of safety and quality as it pertains to children\'s wear. It was a pleasure working with her”","“During my time at Haddad I had the pleasure of working with Stacy Mulligan. She was always willing to help bring new ideas to the table and was very productive with her time when given any task. Not only as she a great team player but also a very proper and organized team manager. I knew if I needed anything from the graphic team it would be delegated properly. I enjoyed working with such a creative and professional artist.”"]'] User: ['Merri Zibert', 'Dynamic Sales Engineer with more than sixteen years of excellent customer service experience. Areas of expertise include sales, product demonstrations, customer service, training, curriculum development and supervision.', 'Chief Advocate Officer', 'Infor', '[{"company":"Infor","company_id":"infor","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Infor","title":"Customer Success Manager"},{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Infor","title":"Solutions Consultant - Point of Sale"}],"url":"https://www.linkedin.com/company/infor"},{"company":"Scrub Annex","company_id":null,"location":"Albuquerque, New Mexico Area","positions":[{"description":"","duration":"Oct 2016 Jun 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2018","start_date":"Oct 2016","subtitle":"Scrub Annex","title":"Sales Account Executive"}],"url":""},{"company":"Agilysys","company_id":"agilysys","location":"","positions":[{"description":"•Managed pre-sales technical product demonstrations for a team of four to six Account Executives •Managed pre-sales technical product demonstrations for a team of four to six Account Executives","duration":"Jan 2006 Apr 2014 8 years 4 months","duration_short":"8 years 4 months","end_date":"Apr 2014","start_date":"Jan 2006","subtitle":"Agilysys","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/agilysys"},{"company":"New Horizons Learning","company_id":null,"location":"","positions":[{"description":"• Delivered adult computer applications classes on a daily basis, including all levels of the Microsoft Office Suite and QuickBooks, to classes as large as 20 participants • Delivered adult computer applications classes on a daily basis, including all levels of the Microsoft Office Suite and QuickBooks, to classes as large as 20 participants","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"New Horizons Learning","title":"MS office suite software instructor"}],"url":""},{"company":"First National Bank of Marin","company_id":"first-national-bank-of-marin","location":"","positions":[{"description":"• Instructed various adult learning classes, including technical systems training, implementation of new technical system training, system usage, product knowledge, and new hire classes to a call center with1000+ employees • Instructed various adult learning classes, including technical systems training, implementation of new technical system training, system usage, product knowledge, and new hire classes to a call center with1000+ employees","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"First National Bank of Marin","title":"Training and Development Specialist & Supervisor"}],"url":"https://www.linkedin.com/company/first-national-bank-of-marin"},{"company":"victorias secret catalogue","company_id":null,"location":"","positions":[{"description":"• Instructed various adult learning classes including technical systems training, system usage, product knowledge, selling skills, web site familiarization, and new associate on-boarding courses to a call center with 800+ employees • Instructed various adult learning classes including technical systems training, system usage, product knowledge, selling skills, web site familiarization, and new associate on-boarding courses to a call center with 800+ employees","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"victorias secret catalogue","title":"Training Resource Coordinator"}],"url":""}]', '["Lori Pierce “Merri and I were colleagues for nearly a decade. As a Sales Engineer, she played a vital role in the overall success of the sales team. I found Merri to possess a unique combination of exceptional listening skills, to quickly capture the essence of a customer’s given challenges and needs, along with the ability to then tailor her presentation of the solution towards solving those specific issues. Merri is a true professional and asset, a team player and an overall pleasure to work with. ”","William Moots “Merri is excellent person in the sales field. She has the drive, knowledge, and passion to accomplish the goals given to her. While still maintaining a positive and supportive attitude to fellow team mates and anyone she deals with. Her technical knowledge of products and services she offers is outstanding, she strives to learn everything she can to better assist clients and co-workers. I was lucky to be on the same team with Merri for over two years, prior to that i was one of her clients and she always treated me with the utmost respect. Merri gave meaning to be a Sales engineer role she gets the job done!”"]']### Assistant: The agent's job is to collaborate with cross-functional teams and create cohesive seasonal brand visions, while the user is reaching out to the agent because they need assistance in tailoring their product demonstrations to address specific customer challenges and needs.
### Human: Agent: ['Todd Doersch', 'Dynamic risk analysis professional with proven leadership to re-engineer product strategies and to integrate teams across functional specialties and regions. Innovative strategy designer, with particular focus on risk hedging, and harnessing new and under-utilized, alternative data sources.', 'Dynamic team-builder. Innovating in risk management.', 'Nations Ventures LLC', '[{"company":"Nations Ventures LLC","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"Co-founded early stage venture fund focused on esports and emerging gaming technology. Advised parent firm in stealth mode, then successfully closed first fund and deployed capital across eight diverse start-ups. Co-founded early stage venture fund focused on esports and emerging gaming technology. Advised parent firm in stealth mode, then successfully closed first fund and deployed capital across eight diverse start-ups.","duration":"2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"2018","subtitle":"Nations Ventures LLC","title":"Managing Partner"}],"url":""},{"company":"Nexus Risk Management Inc.","company_id":"nexus-risk-management-inc.","location":"Chicago, IL","positions":[{"description":"Successfully launched an innovative income-protection strategy for Canadian mutual fund client. Grew assets from zero to over $200 million in its first year while reducing implementation costs 20%. Successfully launched an innovative income-protection strategy for Canadian mutual fund client. Grew assets from zero to over $200 million in its first year while reducing implementation costs 20%.","duration":"2013 2018 5 years","duration_short":"5 years","end_date":"2018","start_date":"2013","subtitle":"Nexus Risk Management Inc.","title":"Global Chief Investment Officer"}],"url":"https://www.linkedin.com/company/nexus-risk-management-inc."},{"company":"Blue Diamond Asset Management AG","company_id":"blue-diamond-asset-management","location":"Zürich Area, Switzerland","positions":[{"description":"Charter member of the Advisory Board, guided research questions and strategy considerations, leading to successful initial product launch. Strategy in the equity volatility derivatives markets achieved 13.6% per annum for its first four years without a down year. Charter member of the Advisory Board, guided research questions and strategy considerations, leading to successful initial product launch. Strategy in the equity volatility derivatives markets achieved 13.6% per annum for its first four years without a down year.","duration":"2010 2014 4 years","duration_short":"4 years","end_date":"2014","start_date":"2010","subtitle":"Blue Diamond Asset Management AG","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/blue-diamond-asset-management"},{"company":"Wayne Hummer Asset Management","company_id":"wayne-hummer-investments","location":"","positions":[{"description":"Co-led the company with the CIO, doubling AUM despite the financial crisis. Successfully launched two new mutual funds that reached profitability ahead of plan. Co-led the company with the CIO, doubling AUM despite the financial crisis. Successfully launched two new mutual funds that reached profitability ahead of plan.","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"Wayne Hummer Asset Management","title":"Managing Director, Head of Product Mgmt"}],"url":"https://www.linkedin.com/company/wayne-hummer-investments"},{"company":"Cognitive Inv Mgmt, LLC","company_id":null,"location":"","positions":[{"description":"Founded market-neutral hedge fund exploiting persistent human biases from behavioral economics. Founded market-neutral hedge fund exploiting persistent human biases from behavioral economics.","duration":"2000 2007 7 years","duration_short":"7 years","end_date":"2007","start_date":"2000","subtitle":"Cognitive Inv Mgmt, LLC","title":"President & CEO"}],"url":""},{"company":"BARRA, Inc","company_id":null,"location":"","positions":[{"description":"Helped propel the firm from \\"think tank\\" status to THE dominant market-leader in its field of investment risk analytics. Grew revenues of core analytics business over 45%/yr for eight years running. Defined, staffed, trained, managed four regional business dev teams as player-coach. Then expanded investment consulting business 10% through post-acquisition integration phase. Helped propel the firm from \\"think tank\\" status to THE dominant market-leader in its field of investment risk analytics. Grew revenues of core analytics business over 45%/yr for eight years running. Defined, staffed, trained, managed four regional business dev teams as player-coach. Then expanded investment consulting business 10% through post-acquisition integration phase.","duration":"1988 1999 11 years","duration_short":"11 years","end_date":"1999","start_date":"1988","subtitle":"BARRA, Inc","title":"numerous leadership roles"}],"url":""}]', '["Jon Quigley, CFA “Todd is a deep thinker, a consensus builder, and a man of honor and integrity. Ever resourceful and exceptionally bright, Todd is always on top of both new and classic research ideas which can be brought to bear to improve an existing process - be it returns forecasting, risk management, or even sales and distribution. He is able to elicit everyone\'s opinion on a given topic, and craft a solution which encompasses the best of everyone\'s thoughts. Perhaps most impressively and most important, Todd is a man of honor - you know when he gives you his word, he has given the matter thoughtful consideration and his word is his bond.”","Allison Scott Majure “Todd led Sales and Marketing at BARRA through several fast paced years, growing revenues and staff dramatically. His open-door policies, transparent management style, and results-oriented communication techniques kept us focused and accountable while trust levels and camaraderie remained high. Strong leadership, tangible results and respectful team-building are among the many strengths that Todd brought to our team.”","LinkedIn User “I worked for Todd when he was Marketing and Sales Director at BARRA and found him to be one of the most inspiration leaders I have had the pleasure to work with. His strong leadership skills drove his sales force and managers forward. He is a true asset to any business.”"]'] User: ['David Pierce', 'Financial Executive with 30+ years of experience assisting corporations establish hedging strategies, and implement risk management solutions for their corporate foreign exchange exposures.Specialties: Complex hedging strategiesRisk ManagementFX Trading and ExecutionNettingData AnalyticsIFRS & ASC 815, 830 Hedge Accounting', 'Managing Director GPS Capital Markets, Inc.', 'GPS Capital Markets, Inc.', '[{"company":"GPS Capital Markets, Inc.","company_id":"gps-capital-markets-inc-","industry":"Financial Services","location":null,"positions":[{"description":"Developing plans for companies to better manage their global risk and Cash Flows. Create ore efficient ways of moving and managing money on a global basis.","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"GPS Capital Markets, Inc.","title":"Managing Director Global Hedging Products"},{"description":"Responsible for training and teaching new employees foreign exchange trading and hedging strategies. Specialist in Vanilla and exotic structured options strategies, and developing unique and useful hedging strategies for clients. When developing strategies for clients, taking into account their financial position, risk appetite, Hedge Accounting vs. non-hedge accounting issues. Have been published in numerous publications such as the Wall Street Journal, and CNBC. Also, actively involved in managing positions, inter-bank trading, and creating and modeling trends and forecasts both internally and externally. Creating value for companies worldwide.","duration":"Jan 2003 - Present 18 years 7 months","duration_short":"18 years 7 months","end_date":"Present","start_date":"Jan 2003","subtitle":"GPS Capital Markets, Inc.","title":"Director Business Development"}],"url":"https://www.linkedin.com/company/gps-capital-markets-inc-"},{"company":"Wells Fargo Bank","company_id":"wellsfargo","location":"","positions":[{"description":"Hired to develop a portfolio of clients, and provide leadership to the FX desk. Sales manager for two other regional FX desks. Worked with clients to manage and control their FX risk and grow revenue for bank.","duration":"May 1999 Dec 2002 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2002","start_date":"May 1999","subtitle":"Wells Fargo Bank","title":"VP, Sales Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"KeyBank","company_id":"keybank","location":"Greater Seattle Area","positions":[{"description":"Managed the Utah and Idaho territories for Key Bank\'s capital markets division McDonald Investments. Was in the top 5% of all producers for the McDonald Investments division of the company.","duration":"Nov 1997 May 1999 1 year 7 months","duration_short":"1 year 7 months","end_date":"May 1999","start_date":"Nov 1997","subtitle":"KeyBank","title":"VP"}],"url":"https://www.linkedin.com/company/keybank"},{"company":"First Security Bank","company_id":null,"location":"","positions":[{"description":"Hired as Manager of FX department. At the time the FX department consisted of 2 people. Increased revenue over 2,000% during my employment. When I left we had 4 full-time inter-bank traders, and 8 Full time sales people, and a large operations staff.","duration":"Jul 1991 Nov 1997 6 years 5 months","duration_short":"6 years 5 months","end_date":"Nov 1997","start_date":"Jul 1991","subtitle":"First Security Bank","title":"Vice President, FX Manager"}],"url":""}]', '["“Dave is someone I have loved working with over the past nearly 8 years while being at GPS. He has always been a great mentor to me, and an enjoyable person to work with. Dave is not only an expert in FX, but he is always great to educate others in it. He is a patient teacher and knows how to present ideas and strategies in a clear way. This is very beneficial to his clients. Dave goes above and beyond for his clients and is always looking for the best way to save them money and provide the best way for them to manage their FX. Dave has been a great partner for me with GPS\' Public Relations. He is an excellent commentary source for international outlets like CNBC, WSJ, Bloomberg, etc. He makes my job easy everyday by being such a savvy consultant! :)”","“Dave Pierce is an exceptional manager and mentor. He has contributed significantly to the success of many GPS account executives as well as led the way on creating new services and strategies for clients and GPS as a company. ”"]']### Assistant: The agent's job is to develop plans for companies to better manage their global risk and cash flows, and today the user is reaching out to the agent because they need assistance in implementing risk management solutions for their corporate foreign exchange exposures.
### Human: Agent: ['AJ Olson Whitfield', "AJ Olson Whitfield is leading coastal Orange County’s new generation of high-achieving luxury residential real estate professionals at Villa Real Estate. Since she launched her career in 2009, AJ has quickly forged a reputation for incomparable client service, impressive market knowledge, best-in-class network of buyers, sellers, and agent colleagues, and – most importantly – for achieving market-beating results for clients. As a born-and-raised native of Newport Beach, AJ is especially sought after for her extensive, first-hand knowledge of real estate within Newport, Corona del Mar, Laguna Beach, and Eastside Costa Mesa – and has completed many successful transactions in those submarkets. Beyond the depth and breadth of her market intelligence and network, AJ is known for her hard work ethic, astute attention to details, and competitive drive. With an extensive family background in real estate and development, AJ has been immersed in the profession from a young age and is on the path to follow in her grandfather's, Forest E Olson, footsteps. After graduating Magna Cum Laude from USC’s Marshall School of Business, she worked alongside two of the highest selling real estate agents in Orange County, Evan Corkett and Steve High, at Coldwell Banker Previews International. With her own practice at Villa Real Estate in Newport Beach, AJ continues to set the standards for service and success. She is one of the highest selling agents of her generation in Orange County. 949.433.8989 Specialties: Specialize in home sales in Newport Beach, California.", 'Realtor at Villa Real Estate', 'Villa Real Estate', '[{"company":"Villa Real Estate","company_id":"villa-real-estate","industry":"Real Estate","location":"660 Newport Center Drive, Newport Beach, CA","positions":[{"description":"Specialize in orchestrating the sale of residential properties in Newport Beach, California. Specialize in orchestrating the sale of residential properties in Newport Beach, California.","duration":"Apr 2013 - Present 8 years 8 months","duration_short":"8 years 8 months","end_date":"Present","start_date":"Apr 2013","subtitle":"Villa Real Estate","title":"Realtor"}],"url":"https://www.linkedin.com/company/villa-real-estate"}]', '["Julio Zunzunegui “AJ is impressive! My wife and I interviewed several realtors and chose AJ based on her her reputation, her professionalism and her willingness to use her market knowledge to price and sell our home at the highest selling price in history, in our city, at that time. Her day to day communication was clear and consistent, her explanation of what was next and needed to be signed was accurate and timely - we completed our escrow tasks two days early. We have bought, sold and hold a variety of real estate properties and working with AJ has been the best experience with a realtor in a transaction thus far; we will recommend AJ.”","Dave Alexander “Without any reservation, I can say that AJ has been a trusted friend and our realtor through the preparation and eventual sale of our home in Huntington Beach, CA. AJ devoted her time and expertise through every phase of the process. She was a guiding element through the initial meetings to discuss the timing and preparation of our home, the extent of renovations to maximize our return, her devotion to making the time to review the progress of the renovation work, and providing her knowledge, expertise, and marketing strategy to provide the best possible results through the sale of our home. AJ was a pleasure to work with and you could not find a better professional in the area. Without a doubt, she is the best!”"]'] User: ['Laura Forcinelli', 'I Love selling working in real estate on the shoreline and giving my customers and clients the best service. Making a move today can be complicated but it should always be a great experience. Here is an example of what I do to get homes sold! http://www.slideshare.net/Lauraforcinelli/laura-forcinelli-market-plan-2012', 'CENTURY 21 AllPoints Realty', 'CENTURY 21 AllPoints Realty', '[{"company":"CENTURY 21 AllPoints Realty","company_id":null,"location":null,"positions":[{"description":"Realtor Servicing ConnecticutNew Haven County Specializing on the Shoreline.","duration":"Apr 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Apr 2010","subtitle":"CENTURY 21 AllPoints Realty","title":"Realtor"},{"description":"Hello, let me introduce myself, I am a licensed, experienced realtor, who specializes in residential and waterfront properties in the shoreline communities including East Haven, Branford, North Branford, Northford, North Haven, Guilford, Madison and many more areas in Connecticut. I work for Century 21AllPoints Realty in the Branford office. I have been a top producer for many years.I offer a one stop shop approach. If you are looking for a home, I will not only find you the perfect home, I can also help arrange for a home inspection, closing attorney, home insurance and help you get pre-approved for a mortgage. Most importantly, I will guide you through the entire buying or selling process every step of the way. My many years of experience and training will easily make your home buying or selling experience a stress free “Just Turn the Key” transaction.If you are seeking investment property, I can help you locate foreclosure and estate property. I have many years in the business community and real estate experience, with years of knowledge from being a legal assistant I can be a valuable source of information and advice.Also with the changing market I have great knowledge in Short Sales.Whether you are starting out or starting over, I would really love to help. You may call me at (203) 481-7247 or email me at: Lforcinelli@gmail.com","duration":"Apr 2010 - Present 11 years 10 months","duration_short":"11 years 10 months","end_date":"Present","start_date":"Apr 2010","subtitle":"CENTURY 21 AllPoints Realty","title":"Realtor"}],"url":""},{"company":"Attorney Gerald Still","company_id":null,"location":"","positions":[{"description":"As a Legal assistant I worked in all areas of preparing closing documents on purchases and sales of the housing market, as well as working on foreclosures. As a Legal assistant I worked in all areas of preparing closing documents on purchases and sales of the housing market, as well as working on foreclosures.","duration":"May 1984 Feb 1988 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 1988","start_date":"May 1984","subtitle":"Attorney Gerald Still","title":"Law Office"}],"url":""}]', '["Melissa Michaud “What a pleasure to work with Laura! Very detailed and responds quickly to calls or e-mails. Laura is on top of her game. I am looking forward to working another deal with Laura.”","Michael J. P. “Laura is well informed and a pleasure to work with. Contact her for all your real estate needs. M.J. Pappa CEO Diplomat Homes, LLC Branford, CT”"]']### Assistant: The agent's job is to orchestrate the sale of residential properties in a specific area, and today, the agent is reaching out to the user because they need to discuss the possibility of selling the user's waterfront property on the shoreline.
### Human: Agent: ['Chris Storz', 'Ranked 23rd in the world at copy-pasting from Stackoverflow. As a Pokemon master, a user of the quick attack force-multiplication. Successfully applied leetcode in a way that provided business value one time. Never work hard when you can script it. Been clocked as “trouble when you walked in”. Fronted a multi-platinum ska band in the 90’s. Full stack technical leader with over a decade in software development and customer implementations. A short list of experience includes writing software in PHP, Python and Go, designing/architecting countless solutions, leading customer implementations, and presales engagement. Every new challenge presents a new opportunity to learn. Specialties: Software Development Technical Architecture Technical Implementations DevOps & CI/CD Sales Engineering Getting shit done', 'Making software delivery better @ Harness', 'Harness', '[{"company":"Harness","company_id":"harnessinc","industry":"Software Development","location":"San Diego, California, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"May 2021","subtitle":"Harness","title":"Enterprise Sales Engineer"}],"url":"https://www.linkedin.com/company/harnessinc"},{"company":"Independent","company_id":null,"location":"","positions":[{"description":"Consulting, freelance work, & software projects Consulting, freelance work, & software projects","duration":"Jan 2004 - Present 18 years 6 months","duration_short":"18 years 6 months","end_date":"Present","start_date":"Jan 2004","subtitle":"Independent","title":"Technical Consultant"}],"url":""},{"company":"BlueCat","company_id":"bluecat-networks","location":null,"positions":[{"description":"","duration":"Sep 2019 Apr 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2021","start_date":"Sep 2019","subtitle":"BlueCat","title":"Senior Integration Architect"},{"description":"","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"BlueCat","title":"Integration Lead"},{"description":"","duration":"Apr 2017 Jan 2018 10 months","duration_short":"10 months","end_date":"Jan 2018","start_date":"Apr 2017","subtitle":"BlueCat","title":"Integration Engineer"}],"url":"https://www.linkedin.com/company/bluecat-networks"},{"company":"PTC","company_id":"ptcinc","location":null,"positions":[{"description":"","duration":"Jul 2012 Apr 2017 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2017","start_date":"Jul 2012","subtitle":"PTC","title":"Technical Architect"},{"description":"","duration":"Jul 2012 Mar 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Mar 2016","start_date":"Jul 2012","subtitle":"PTC","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/ptcinc"},{"company":"Global Media Outreach","company_id":"globalmediaoutreach","location":"Campbell, CA","positions":[{"description":"","duration":"Dec 2011 Jun 2012 7 months","duration_short":"7 months","end_date":"Jun 2012","start_date":"Dec 2011","subtitle":"Global Media Outreach","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/globalmediaoutreach"}]', '["Christopher Meyer “Chris doesn\'t accept the status quo when it comes to what he is working on. Always strives to find a way to improve process or make things better for some aspect of the customer. I\'ve been impressed with how he will dive right into a problem, whether it be a broken process or customer issue, and come back quickly along with it being a new and interesting way to solve the problem. He is awesome to work with and I look forward to continuing to work together!”","Delme Herbert “Chris Storz solves problems. He takes on any challenge and works tirelessly for customers, going to the utmost lengths to make sure they are satisfied and happy. Chris is a transparent and honest communicator and collaborator and helps drives projects with passion and efficiency. He is a stakeholder on a multitude of projects and initiatives between myriad departments, as his expertise was soon relied upon by so many others in the organization. Above all else, Chris is also a marvelous human being. It\'s been a genuine pleasure working with him but also getting to know him as a person. ”"]'] User: ['Julian Carter', "I am a recent graduate of Morehouse College with a B.S in Computer Science and extensive experience in web development. Technology is my passion, and I'm seeking opportunities to leverage my skills in front-end, back-end, and database development.", 'Software Engineer at MITRE', 'MITRE', '[{"company":"MITRE","company_id":"mitre","industry":"IT Services and IT Consulting","location":"Bedford, Massachusetts, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"MITRE","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/mitre"},{"company":"Valboost","company_id":"valboost","location":"Baltimore, Maryland, United States","positions":[{"description":"","duration":"Jun 2020 Aug 2020 3 months","duration_short":"3 months","end_date":"Aug 2020","start_date":"Jun 2020","subtitle":"Valboost","title":"IT Developer Intern"}],"url":"https://www.linkedin.com/company/valboost"},{"company":"Blackbaud","company_id":"blackbaud","location":"Charleston, South Carolina","positions":[{"description":"Developed a comprehensive safety system using Angular and .NET Core to allow the Blackbaud Labs team to manage the machines and user authorizations within the Blackbaud Makerspace. This system consisted of a website allowing employees to take tests to gain authorizations for the various machines within the Makerspace, as well as an administrative website allowing the administrators of the Makerspace to create tests, view machine usage, and manage user authorizations. Also participated in numerous ideation sessions which were intended for finding avenues for innovation such as new markets, new technologies, or using existing functionality in a new way.","duration":"May 2019 Aug 2019 4 months","duration_short":"4 months","end_date":"Aug 2019","start_date":"May 2019","subtitle":"Blackbaud","title":"Software Engineering Intern"}],"url":"https://www.linkedin.com/company/blackbaud"},{"company":"Morehouse College","company_id":"morehouse-college","location":"Atlanta, GA","positions":[{"description":"Installed and upgraded both software and hardware across Morehouse’s campus and provided on-site technical support to Morehouse employees.","duration":"Jun 2018 Aug 2018 3 months","duration_short":"3 months","end_date":"Aug 2018","start_date":"Jun 2018","subtitle":"Morehouse College","title":"IT Intern"}],"url":"https://www.linkedin.com/company/morehouse-college"},{"company":"EduSerc","company_id":"eduserc","location":"Washington D.C. Metro Area","positions":[{"description":"Designed a cross-platform application to accompany the opening of an EDUSerc Convention Center. Created Software Requirement Specification Templates which detailed the design to contracted Software Engineers.","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"EduSerc","title":"Technical Intern"}],"url":"https://www.linkedin.com/company/eduserc"},{"company":"BLACK CLASSIC PRESS, INCORPORATED","company_id":"black-classic-press-incorporated","location":"Baltimore, Maryland Area","positions":[{"description":"Recorded and managed the inventory of over 120 books currently in circulation by Black Classic Press, also served as the Content Manager by updating the consumer facing website with new content pertaining to the books. Oversaw the research and implementation of new bookkeeping software for Black Classic Press.","duration":"Jun 2016 Aug 2016 3 months","duration_short":"3 months","end_date":"Aug 2016","start_date":"Jun 2016","subtitle":"BLACK CLASSIC PRESS, INCORPORATED","title":"Printing Assistant"}],"url":"https://www.linkedin.com/company/black-classic-press-incorporated"}]', '["“During Julian\'s summer internship, he was involved in our affinity group. As a member of the group, he volunteered to speak and represent us at one of the on-campus high school student events. I appreciated his leadership and courage to be one of the few who was able to successfully represent Blackbaud and encourage high-school students. Julian has an amazing path ahead of him and I\'m excited to have been a part of that journey.”","“I worked with Julian while he was an intern on the Blackbaud Labs team, which specializes in innovation. Julian was an excellent contributor to our team, working closely with two other interns and a mentor developer. He very quickly bonded with the other interns on our team and the three of them were able to work together to help each other solve problems. He is an avid learner and fast to pick things up, and he was able to work with the other interns to find solutions to problems before bringing them to the more senior team members. On our team, he worked to complete work items from an Azure DevOps backlog in a .NET Core back end system with an Angular front end.”"]']### Assistant: The agent's job is to improve software delivery, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in leveraging the user's skills in front-end, back-end, and database development.
### Human: Agent: ['Aaron Thompson', "I like people. Which is good, since everywhere I go...there they are. A quintessential teammate, working together harkens the days of yesteryear playing college basketball and winning national championships. I may have warmed more benches than I made baskets but I definitely learned one very important thing: together we all accomplish more. The teams I was on had no business even being in, let alone winning, these tournaments and yet we did - because we played together. The same concepts apply within business everyday.Pushing 20 years in software, I've always worked directly with customers and have dedicated my career to helping my customer's achieve THEIR desired outcomes via THEIR chosen customer experience. Now I get to help numerous companies grow through various channels:Portland Customer Success: Customer Success leadership as a service.SuccessHACKER: The best in Customer Success training, education and talent placement.RevDev.io: Overall B2B SaaS revenue development strategies, blueprints and playbooks.", 'Customer Success Connector, Educator & Keynote Speaker', 'SuccessHACKER', '[{"company":"SuccessHACKER","company_id":"successhacker","industry":"Professional Training & Coaching","location":"Portland, Oregon Area","positions":[{"description":"SuccessHacker was founded to help companies that are working to grow, or accelerate their growth, through Customer Success. We recognize that each company\'s journey towards delivering Customer Success is complex, uncertain and individual. Yet some things are universal: You want to do right by your customers, you know that you have to make them successful because it is the only way you’ll succeed.At SuccessHacker we\'re focused on bridging the gap between theory and execution. We offer consulting, talent management, industry training, and an open community for Customer Success professionals, teams and leaders. SuccessHacker teaches you how to do Success right so you don’t lose your most valuable resource, your customers.","duration":"Jun 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jun 2018","subtitle":"SuccessHACKER","title":"Chief Revenue Officer"}],"url":"https://www.linkedin.com/company/successhacker"},{"company":"Portland Customer Success","company_id":"pdxcs-net","location":"Portland, Oregon Area","positions":[{"description":"Go To www.PortlandCustomerSuccess.com for the most up to date infoCustomer Success is a shift in organizational focus from selling product to delivering value. Companies who cultivate customer-centric experiences will increase retention, expand adoption, and drive exponential revenue growth.For B2B SaaS businesses not ready to hire a full-time Customer Success leader, bringing in Portland Customer Success early to implement a proven program and methodology creates a higher valuation of the company and preemptively addresses customer retention BEFORE you have a churn problem. Not after.In the subscription economy, customer retention is king and having a tried and true, effective Customer Success strategy is vital. Leverage our experience and expertise to short-cut your company’s ability to grow through three revenue streams: Retention, Expansion & Advocacy. You have specific marketing and sales strategies that you\'ll use to go to market but do you have specific Customer Success strategies to find that perfect product/market fit and drive your customer LTV to the max?","duration":"Sep 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Sep 2017","subtitle":"Portland Customer Success","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/pdxcs-net"},{"company":"RevDev.io","company_id":"revdevio","location":"Portland, Oregon Area","positions":[{"description":"RevDev is a collective of Revenue Development advisors helping teams with great products build and scale great companies. We believe that when you focus on Sales, Marketing, and Customer Success working together, they can deliver a better experience for customers, generate more revenue for their company, and have a whole lot more fun doing it. We use this collaborative, customer-centric approach to help early-stage B2B startups get their revenue development teams aligned and producing outsize results. We help you grow in a variety of ways: - We provide Strategy-as-a-Service to create customized growth programs and then train your team to execute, iterate, and continuously improve them.- We host workshops and strategy sessions for companies looking to supercharge their growth strategy. - And we deliver content - blogs, ebooks, digital courses, webinars, events, and more - that give you access to exclusive insight, actionable advice, and tutorials from a variety of growth advisors and experts around the globe.Is your company ready to grow?","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"RevDev.io","title":"Cofounder, Customer Success"}],"url":"https://www.linkedin.com/company/revdevio"},{"company":"4-Tell","company_id":"4-tell","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Aug 2016 Sep 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2017","start_date":"Aug 2016","subtitle":"4-Tell","title":"Head of Customer Success"}],"url":"https://www.linkedin.com/company/4-tell"},{"company":"Jive Software","company_id":"jive-software","location":null,"positions":[{"description":"","duration":"Mar 2015 May 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2016","start_date":"Mar 2015","subtitle":"Jive Software","title":"Manager, Technical Account Management"},{"description":"","duration":"May 2013 Mar 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2015","start_date":"May 2013","subtitle":"Jive Software","title":"Senior Technical Account Manager"}],"url":"https://www.linkedin.com/company/jive-software"},{"company":"Moda Health","company_id":"moda-health","location":"","positions":[{"description":"","duration":"Jul 2012 May 2013 11 months","duration_short":"11 months","end_date":"May 2013","start_date":"Jul 2012","subtitle":"Moda Health","title":"Lead Business Systems Analyst"}],"url":"https://www.linkedin.com/company/moda-health"},{"company":"PacificSource Health Plans","company_id":"pacificsource-health-plans","location":"","positions":[{"description":"","duration":"May 2008 Jul 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jul 2012","start_date":"May 2008","subtitle":"PacificSource Health Plans","title":"IT Programmer/Analyst"}],"url":"https://www.linkedin.com/company/pacificsource-health-plans"},{"company":"The TriZetto Group","company_id":"trizetto-healthcare-products","location":"","positions":[{"description":"","duration":"Jan 2003 May 2008 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 2008","start_date":"Jan 2003","subtitle":"The TriZetto Group","title":"Facets Consultant & Trainer"}],"url":"https://www.linkedin.com/company/trizetto-healthcare-products"}]', '["Thomas O\'Keefe \\"Hiring Aaron was easily one of the best decisions we\'ve made at 4-Tell. His impact on our team and company was immediate and measurable. Aaron led all of our customer success initiatives and quickly deployed critical process and technology upgrades that have led to a 5X improvement in churn and customer satisfaction. While his impact on our balance sheet was dramatic his effect on our team and culture was even more valuable. Simply put Aaron is a game changer.\\"","Ryan Obrock “Aaron\'s energy, drive to succeed and overall concerns for his team is impressive, combined with his ability to lead, improve process and drive his team to success is second to none. Aaron\'s ability to understand the problem, the needs of both his company and the client lends Aaron credibility that makes him a great team member and people manager. I highly recommend Aaron and know he has great things in store for the future. ”","Erin Cleary “Aaron is the gold standard against which I\'ll measure other managers for the rest of my career. He leads by example, knows the products inside and out, and he encourages his team to expand their skills and develop their careers. His macro-management style has made all the difference here at Jive. Any team would be lucky to have him aboard.”","Jon Connelly “Aaron is the best manager I\'ve had. He knows how a manager adds value to a team. The only agenda he presents is making sure his team is as well equipped to do their job as they can possibly be. With our team he was successful in bringing people together and leveraging everyone\'s skill-sets. He recognizes the important topics of the day or week or month or quarter and engages accordingly. I would jump at the opportunity to work with Aaron again. ”","Brent Soffey “Aaron was easily the best manager I have ever had. He recognized my ability to foster close support relationships with high-profile clients, and helped me nurture that strength throughout my time on his team at Jive. Coupled with is was a healthy practice of identifying opportunities for growth. Most important, Aaron accomplished this with a hands-off, macro-manage-y approach that instilled a strong bond and trust between him and his team members.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide customer success leadership and training, and today the user is reaching out to the agent because they need technical support and assistance in resolving an issue with a software product.
### Human: Agent: ['John Cannon', "Proven experience in selling, implementing and managing 'Enterprise Class' IT Services within major accounts.Accomplished at utilizing a consultative sales approach, that has resulted in a proven track record of sales achievement as well as building long-term client relationships based upon performance and trust.Demonstrated ability to gain access and obtain Sr. Client Executive commitment, as well as the ability assemble the right internal resources, in order to deliver the complex IT business solutions that todays clients require.Traditionally operated in a leadership role as a ‘Player/Coach’ in a high performance selling environment. Known ability to attract, hire, and train the necessary resources to be successful in today’s fluid business sales environment.Specialties: Proven ability to perform in today’s virtual office environment.Cloud Solutions - Public, Private & HybridMajor Client Account ManagementManaged IT Services - “out tasking”IT Project ManagementCyber Resiliency ServicesDRaaS - Disaster Recovery as a ServiceBaaS - Cloud Backup as a ServiceBusiness Continuity PlanningColocation & Hosting ServicesEnterprise Software & BPO SalesAgile process & methodologies framework", 'Kyndryl @ IBM Company', 'Kyndryl', '[{"company":"Kyndryl","company_id":"kyndryl","industry":"IT Services and IT Consulting","location":"Virtual","positions":[{"description":"","duration":"Apr 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Kyndryl","title":"Service Line Representative & Global Account Manager"}],"url":"https://www.linkedin.com/company/kyndryl"},{"company":"IBM","company_id":"ibm","location":null,"positions":[{"description":"","duration":"Jan 2020 Jun 2020 6 months","duration_short":"6 months","end_date":"Jun 2020","start_date":"Jan 2020","subtitle":"IBM","title":"Services Client Representative"},{"description":"","duration":"Jan 2008 Dec 2019 12 years","duration_short":"12 years","end_date":"Dec 2019","start_date":"Jan 2008","subtitle":"IBM","title":"Global Account Manager"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Avotus Corporation","company_id":"avotus-corporation","location":"Burlington, Massachusetts","positions":[{"description":"","duration":"Jan 2007 Dec 2007 1 year","duration_short":"1 year","end_date":"Dec 2007","start_date":"Jan 2007","subtitle":"Avotus Corporation","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/avotus-corporation"},{"company":"Sungard Availability Services","company_id":"sungard-availability-services","location":"North East US","positions":[{"description":"","duration":"Dec 2001 Oct 2006 4 years 11 months","duration_short":"4 years 11 months","end_date":"Oct 2006","start_date":"Dec 2001","subtitle":"Sungard Availability Services","title":"Vice President & Sr. Vice President - Sales"}],"url":"https://www.linkedin.com/company/sungard-availability-services"},{"company":"Comdisco","company_id":"comdisco","location":"Metro Boston","positions":[{"description":"","duration":"May 1995 Nov 2001 6 years 7 months","duration_short":"6 years 7 months","end_date":"Nov 2001","start_date":"May 1995","subtitle":"Comdisco","title":"Sr. Account Representative & Sales Vice President"}],"url":"https://www.linkedin.com/company/comdisco"},{"company":"IBM","company_id":"ibm","location":"Metro Boston","positions":[{"description":"","duration":"1991 Apr 1995 4 years","duration_short":"4 years","end_date":"Apr 1995","start_date":"1991","subtitle":"IBM","title":"Senior Client Relationship Manager"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Cathy St. Martin “John is a very optimistic, intelligent, strategic thinking leader. His light-hearted, easy-going demeanor always put prospects as ease from the start. This combination of characteristics and his professionalism helped him unite and lead a team of seasoned sales pros though some difficult times. I hope to work with him again.”","Carl Herberger “John is the personification of an intelligent, well-heeled business executive who acts on conviction and strong morales. He is a fellow who people instantly gravitate towards and augustly like & recommend. While at SunGard, John was a bastion of leadership and friendship to customers and employees alike and his presence always made him a key player on the team! I would recommend John to any team interested in high results and high customer satisfaction!”"]'] User: ['Valerie Kohls, PMP', 'Valerie Kohls is a Technology Manager for the County of San Diego and has been involved with business information systems and IT services since 1986. She has assisted her clients in analyzing, designing, developing, implementing, and maintaining a variety of business information systems. She has experience in leadership and management of logistically disperse technical maintenance and project teams including:• Demand Management• Resource Management• Project Management• Systems Engineering• Service-level Agreements• IT Strategic Planning• Budget Responsibility• Global Communications• Employee Management• Relationship Management', 'Technology Manager - County of San Diego', 'County of San Diego', '[{"company":"County of San Diego","company_id":"county-of-san-diego","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Dec 2007 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Dec 2007","subtitle":"County of San Diego","title":"Technology Manager"}],"url":"https://www.linkedin.com/company/county-of-san-diego"},{"company":"Computer Sciences Corportation","company_id":"csc","location":"","positions":[{"description":"","duration":"Nov 1991 Nov 2007 16 years 1 month","duration_short":"16 years 1 month","end_date":"Nov 2007","start_date":"Nov 1991","subtitle":"Computer Sciences Corportation","title":"Senior Manager"}],"url":"https://www.linkedin.com/company/csc"},{"company":"General Dynamics - Data Systems Division","company_id":"general-dynamics","location":"","positions":[{"description":"","duration":"Jan 1987 Nov 1991 4 years 11 months","duration_short":"4 years 11 months","end_date":"Nov 1991","start_date":"Jan 1987","subtitle":"General Dynamics - Data Systems Division","title":"Various technical and project management roles"}],"url":"https://www.linkedin.com/company/general-dynamics"}]', '["Lance Westbrook “Valerie was the most effective Partner Manager I have ever worked with. She understood where our technolgy fit and how best to leverage it within her firm, and was actively working to develop any realated solutions that would be valuable to her clients. Oh yeah - she was so nice about it all you couldn\'t help but but go out of your way for her.”","Mike Shapiro, MBA “Valerie is a detail-oriented manager with significant experience in system integration. Valerie has outstanding people skills and can manage a team successfully both on-site and remotely. Valerie is innovative and is creative about finding the right solution to meet requirements. I am strongly recommending Valerie for an available senior IT management position.”"]']### Assistant: The agent's job is to sell and manage enterprise class IT services within major accounts, and today the user is reaching out to the agent because they need assistance in implementing and maintaining a variety of business information systems for the County of San Diego.
### Human: Agent: ['Shweta Shahane', 'I am a graduate student pursuing Masters in Computer Science at San Diego State University , San Diego (graduation - May 2018). I have strong Java and Python programming skills and have successfully completed several projects during my Internship and graduate and undergraduate academic tenure. I have an extensive theoretical as well as practical knowledge and I am keenly interested in Full Stack Development and Application Development.', 'Software Development Engineer II @ AWS', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Amazon Web Services (AWS)","title":"Software Development Engineer II"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Amazon","company_id":"amazon","location":"Greater Seattle Area","positions":[{"description":"","duration":"Apr 2019 Sep 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2021","start_date":"Apr 2019","subtitle":"Amazon","title":"Software Development Engineer II - Full Stack"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Thales","company_id":"thales","location":"Orange County, California Area","positions":[{"description":"","duration":"Aug 2018 Mar 2019 8 months","duration_short":"8 months","end_date":"Mar 2019","start_date":"Aug 2018","subtitle":"Thales","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/thales"},{"company":"Thales","company_id":"thales","location":"Orange County, California Area","positions":[{"description":"• Developed RESTful API using Go’s Router Gorilla mux package• Build complex queries in SQLite and used Chart.js to show trend data for monitoring performance of labs• Designed and developed efficient, reusable Go templates and rendered API\'s JSON response in Go templates• Developed a web based tool for scheduling automation test scripts like cron tab using gocron package by robfig andeliminated human efforts that saved time up to 95%• Developed Python based API (RESTful Web Service) to track build releases using pyMongo and exporting it to MongoDB• Resolving existing bugs from JIRA that resulted in better response time down by 30ms• Working extensively on front end to make web based tool more user friendly and enhance the overall user experience","duration":"Jun 2017 Apr 2018 11 months","duration_short":"11 months","end_date":"Apr 2018","start_date":"Jun 2017","subtitle":"Thales","title":"Software Engineer Intern"}],"url":"https://www.linkedin.com/company/thales"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"Greater San Diego Area","positions":[{"description":"• Collecting research data on Fortune 1000 companies and their international business to model with different environmental, geopolitical factor variables that affect the decisions of these IB\'s to enter a particular market.• Doing Time-series data analysis and data modeling and finding business insights and conclusions based on the collected data • Collecting research data on Fortune 1000 companies and their international business to model with different environmental, geopolitical factor variables that affect the decisions of these IB\'s to enter a particular market.• Doing Time-series data analysis and data modeling and finding business insights and conclusions based on the collected data","duration":"Mar 2017 May 2017 3 months","duration_short":"3 months","end_date":"May 2017","start_date":"Mar 2017","subtitle":"San Diego State University","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/san-diego-state-university"},{"company":"Tech Mahindra","company_id":"tech-mahindra","location":"Mumbai Area, India","positions":[{"description":"• Drafted test documents and test cases that validated 100% testing coverage of the application on basis of BRD and FSD.• Performed test execution (Manual and Automation), System Integration Testing, Debugging, Reporting and Defect management.• Detected critical defects that improved performance and efficiency by 75%.• Strong Understanding of SDLC, STLC, and Agile methodology • Drafted test documents and test cases that validated 100% testing coverage of the application on basis of BRD and FSD.• Performed test execution (Manual and Automation), System Integration Testing, Debugging, Reporting and Defect management.• Detected critical defects that improved performance and efficiency by 75%.• Strong Understanding of SDLC, STLC, and Agile methodology","duration":"Aug 2014 Aug 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2016","start_date":"Aug 2014","subtitle":"Tech Mahindra","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/tech-mahindra"}]', '["Mohan Saini “Shweta is one of the enthusiastic, solution oriented and committed resource worked with on the implementation of merchant functionalities on digital wallet platform. She was involved in providing quality assurance, support and performing system integration validations . She quickly grasped the overall architecture and guided team members from the front.”"]'] User: ['Charles Minder', "Information technology Manager/Programmer/System Administrator with 19 years experience applying people, process, and technical skills for AIP's online and corporate web sites. Technical background in programming, Systems administration and architecture. Specialties: Java/JDBC, SQL, Perl, Unix/Linux System Administration, Unix shell scripting, Veritas Cluster Service, JSP, Servlets, CVS, STM publishing, HTML, HTTP, Apache, Tomcat, XML, SAN Administration.", 'MarkLogic Engineer at Booz Allen Hamilton', 'Booz Allen Hamilton', '[{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","industry":"Information Technology and Services","location":"Columbia, MD","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Booz Allen Hamilton","title":"MarkLogic Engineer"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"WGL","company_id":"wgl","location":"Alexandria, Va","positions":[{"description":"","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"WGL","title":"Senior Consultant (Contractor)"}],"url":"https://www.linkedin.com/company/wgl"},{"company":"MarkLogic","company_id":"marklogic","location":"Greater New York City Area","positions":[{"description":"","duration":"Oct 2014 Apr 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2018","start_date":"Oct 2014","subtitle":"MarkLogic","title":"Consultant"}],"url":"https://www.linkedin.com/company/marklogic"},{"company":"American Institute of Physics","company_id":"american-institute-of-physics","location":"","positions":[{"description":"Managed, developed and oversee development and implementation of AIP’s online journal platform. Duties include maintaining core applications and system’s software and hardware integrity. Servers consisting of Sun’s Solaris and Red Hat Linux. Home grown JSP and java servlet applications sitting on top of BEA’s Web Application software and Apache/Tomcat software stack. From 2012 till 2013 solely maintained online platform, during migration to external provider. Provided core features during transition.Maintain software and hardware for AIP’s corporate site as well as Acoustical Society of America’s corporate site membership content. This content sits on Red Hat Linux servers, Apache/Tomcat stack with a backend “Verity” searchable index.Migrated multiple Sun Solaris servers along with their applications to Red Hat Linux servers.","duration":"1995 Sep 2014 19 years","duration_short":"19 years","end_date":"Sep 2014","start_date":"1995","subtitle":"American Institute of Physics","title":"Section Manager Online Systems Development"}],"url":"https://www.linkedin.com/company/american-institute-of-physics"},{"company":"UNISYS Corporation","company_id":null,"location":"","positions":[{"description":"Responsible for department wide production processing of field data for the use of interpreting and reporting results. Programs written in ‘C’, FORTRAN, and Pascal. Assisted in design and testing of equipment for the conversion of receive signals to TTL for recording and analysis. Responsible for department wide production processing of field data for the use of interpreting and reporting results. Programs written in ‘C’, FORTRAN, and Pascal. Assisted in design and testing of equipment for the conversion of receive signals to TTL for recording and analysis.","duration":"1985 1995 10 years","duration_short":"10 years","end_date":"1995","start_date":"1985","subtitle":"UNISYS Corporation","title":"Engineering Assistant"}],"url":""}]', '["Catherine Bernardone “Charlie is a rare combination of incredible technical expertise combined with the ability to manage people and projects effectively and collaboratively. He consistently leads projects to success and will be an asset to any organization. ”","Matt Stratton “Charlie is a highly-skilled, highly motivated technologist. He has a wide breadth of skills including systems administration, software development application support and end user support. He has a can-do, take charge personality, is well-liked and would be an asset to any organization.”"]']### Assistant: The agent's job is to provide technical consultation and support for software development and system administration. Today, the user is reaching out to the agent because they need assistance in resolving a technical issue related to programming and system administration.
### Human: Agent: ['Marta Sadowska', 'AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world. Learn more at alphasights.com.', 'Manager, Consulting Accounts at AlphaSights', 'AlphaSights', '[{"company":"AlphaSights","company_id":"alphasights","industry":"Information Services","location":null,"positions":[{"description":"Relocated internally to the San Francisco office to serve our firm\'s West Coast accounts & teams. In this role, my responsibilities have expanded to include new products & service road mapping, career coaching, workflow improvements, performance monitoring, recruiting, interviewing, and candidate assessment.","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"AlphaSights","title":"Manager, Consulting Accounts"},{"description":"Responsible for managing client service professionals on a fast-growing team that serves one of our segment\'s largest accounts. In addition to cultivating key client relationships and undertaking various account initiatives, I am directly responsible for coaching and providing career development support for each of my direct reports.","duration":"Jul 2019 Sep 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Sep 2020","start_date":"Jul 2019","subtitle":"AlphaSights","title":"Manager, Consulting Accounts"},{"description":"Acted as a key liaison between our clients and the world\'s leading business professionals and top experts, specializing in synthesizing, researching, and vocalizing client needs to deliver effective results on a time-sensitive basis.","duration":"Jul 2017 Jun 2019 2 years","duration_short":"2 years","end_date":"Jun 2019","start_date":"Jul 2017","subtitle":"AlphaSights","title":"Associate, Client Service Team"}],"url":"https://www.linkedin.com/company/alphasights"},{"company":"Coyote Logistics","company_id":"coyote-logistics","location":"Ann Arbor, MI","positions":[{"description":"","duration":"May 2016 Aug 2016 4 months","duration_short":"4 months","end_date":"Aug 2016","start_date":"May 2016","subtitle":"Coyote Logistics","title":"National Account Manager (Intern)"}],"url":"https://www.linkedin.com/company/coyote-logistics"},{"company":"Coffey International Ltd","company_id":"coffey-international-ltd","location":"Warsaw, Masovian District, Poland","positions":[{"description":"","duration":"May 2015 Aug 2015 4 months","duration_short":"4 months","end_date":"Aug 2015","start_date":"May 2015","subtitle":"Coffey International Ltd","title":"Project Manager (Intern)"}],"url":"https://www.linkedin.com/company/coffey-international-ltd"},{"company":"The Coca-Cola Company","company_id":"the-coca-cola-company","location":"Ann Arbor, MI","positions":[{"description":"","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"The Coca-Cola Company","title":"Brand Ambassador"}],"url":"https://www.linkedin.com/company/the-coca-cola-company"}]', '["Follett Carter “Marta Sadowska is a very intelligent and dedicated person. I know her as a student taking a business class in Sales Management. Marta was a great student but what I like are the traits she exhibits as a person who will be successful in business. First she is a tireless worker committing a great deal of time to be successful in her full time job as a student. Second, she is competitive and she has exhibited the ability to deal with the pressure of performance. This competitive nature is the foundation for success in all sales jobs. In addition her academic achievement in my class indicates that she will work hard to be recognized for her academic accomplishments and reflects the intelligence she possesses to succeed in a business environment. ”","Daria Kisiel “Marta is a diligent and efficient worker. She is hard-working and driven. She listens and completes her tasks well and if she is not clear about something she asks for clarifications. What I\'ve noticed about Marta is her positive attitude and can-do approach which is always appreciated at work. Keep up the good work Marta.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to connect with industry professionals and provide informed perspectives to help clients make superior investment and business decisions. Today, the user is reaching out to the agent because they need assistance in developing their business healthcare referral and business development strategies.
### Human: Agent: ['Aijana Bolot', '● Experienced and highly proficient SDET/Full Stack Automation Engineer in Quality Assurance of Web Applications, Client Side/Server Side Applications in Education, Finance and Banking industries. ● Performed Smoke and Regression Tests. ● Experience in AGILE Scrum and Waterfall Methodologies. ● Extensive exposure in Software Development Life Cycle(SDLC), Software Testing Life Cycle (STLC), Defect Life Cycle (DLC). ● Ability to analyze the System Requirement Document (SRD) and Testing Requirements to deliver high quality product. ● Proven ability in designing and creating automation with Data Driven, Hybrid Driven frameworks using Java, Cucumber, Selenium WebDriver, REST API, Maven, GIT, TestNG/JUnit. ● Expertise in developing, modifying and maintaining new and existing automation framework models, Behavior Driven Development (BDD) in Gherkin Language using Cucumber, that generates Cucumber reports. ● Implemented Page Object Model Design Pattern (POM). ● Performed Database/Back-End testing using SQL for data validation and integrity in Relational Database Management Systems (RDBMS) like Oracle, PostgreSQL, MySQL using JDBC. ● Solid knowledge in Web Service API testing(REST, SOAP) using Java RestAssured library for automation, and Postman for manual. ● Leveraged Continuous Integration(CI/CD) tool Jenkins. ● Worked with Selenium Grid for running multiple tests across different browsers and different machines in parallel for faster execution. ● Experience with Atlassian software products - JIRA, GitHub. ● Effective in writing and reading from Excel sheets using Apache POI. ● Excellent ability to work in dynamic/ challenging environments, key team player, creative problem solver, motivated self-starter, quick learner.', 'Software Development Engineer In Test', 'Chicago Public Schools', '[{"company":"Chicago Public Schools","company_id":"chicago-public-schools","industry":"Education Administration Programs","location":"","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Chicago Public Schools","title":"SDET"}],"url":"https://www.linkedin.com/company/chicago-public-schools"},{"company":"Urban Partnership Bank","company_id":"urban-partnership-bank","location":"","positions":[{"description":"","duration":"Apr 2016 Nov 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2017","start_date":"Apr 2016","subtitle":"Urban Partnership Bank","title":"Senior Automation Engineer"}],"url":"https://www.linkedin.com/company/urban-partnership-bank"},{"company":"BayRu, LLC","company_id":"bayru-llc","location":"United States","positions":[{"description":"","duration":"Feb 2015 Apr 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2016","start_date":"Feb 2015","subtitle":"BayRu, LLC","title":"QA Tester"}],"url":"https://www.linkedin.com/company/bayru-llc"}]', '["Atyra Nazarkulova “Aijana is the best QA in the team. She is very responsible for her job and dedicated , service-oriented and generous individual. I truly admire her passion and commitment to exert her best efforts in all of her tasks and daily deliverables.”","Alex Reva “Worked with Aijana Bolot on the same project, and she was knowledgeable and great team player! She is an asset to any team! Great communicator. It was a very nice expirience to work with her.”"]'] User: ['Christopher Hurd', 'I am a Quality Assurance engineer who sweats the details. I would love to work with a management team who are building a world class product. I have a solid understanding of testing methodologies and automated processes. I enjoy being challenged and will pull an all-nighter when needed!', 'Software Engineer In Test at Hireology', 'Hireology', '[{"company":"Hireology","company_id":"hireology","industry":"Computer Software","location":"Greater Chicago Area","positions":[{"description":"","duration":"Mar 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Mar 2019","subtitle":"Hireology","title":"Software Engineer In Test"}],"url":"https://www.linkedin.com/company/hireology"},{"company":"Chris Hurd Photography LLC","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"https://www.chrishurdphotography.com/ https://www.chrishurdphotography.com/","duration":"Mar 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Chris Hurd Photography LLC","title":"Freelance Photographer"}],"url":""},{"company":"Modern Teacher","company_id":"modern-teacher","location":"Greater Chicago Area","positions":[{"description":"• Created deep automated continuous testing of live platform that contributed to our 99.9% uptime (Selenium/Azure/Slack Integration)• Lead daily scrum meetings (SCRUM Master Certified)• Worked with product owner to help prioritize defect triage and product features• Constantly communicated with dev team (via Slack) as fixes and features were pushed through our three-stage certification process• Tested and documented bugs during functional and regression testing until issues were resolved across all environments• Established company wide QA standards and processes• Helped manage proprietary bare-metal infrastructure (Ubuntu) including onsite maintenance and troubleshooting and Meraki network configuration","duration":"Oct 2014 Feb 2019 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2019","start_date":"Oct 2014","subtitle":"Modern Teacher","title":"Quality Assurance Manager"}],"url":"https://www.linkedin.com/company/modern-teacher"},{"company":"Gorilla","company_id":"gorilla","location":"Greater Chicago Area","positions":[{"description":"• Lead testing projects for e-commerce websites (Magento and custom platforms)• Owned QA task planning and scheduling• Developed QA standards and processes for leadership team• Trained and on-boarded new quality assurance engineers• Created and executed test cases based on designs, wireframes and functional specifications (Jira and Redmine Tracker)• Tested, documented and verified bugs with front-end and back-end developers• Worked with project manager to verify and assign client logged bugs during UAT• Managed QA team resourcing with traffic manager for current and upcoming projects","duration":"Sep 2012 Oct 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2014","start_date":"Sep 2012","subtitle":"Gorilla","title":"Quality Assurance Engineer"}],"url":"https://www.linkedin.com/company/gorilla"},{"company":"Ascend Learning","company_id":"ati-nursing","location":null,"positions":[{"description":"• Tested and identified bugs/defects found in software products• Managed and submitted bugs/defects to development team (JIRA and Microsoft TFS)• Worked with in-house and offshore development teams to verify bug fixes• Partnered with business analysts and project managers to identify key project plan needs• Created test and use cases","duration":"Sep 2011 Sep 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2012","start_date":"Sep 2011","subtitle":"Ascend Learning","title":"Quality Assurance Analyst"},{"description":"• Assisted internal sales staff with customer related issues via phone and live chat.• Acted as liaison with IT departments of colleges, learning institutions and other companies using our products and services.• Trained and assisted students with technical problems, usability and functionality questions. • Performed hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, configured systems and applications and provided remote desktop support• Documented customer interactions; identify negative tech support trends, product flaws, and effectively escalate these issues.• Accurately captured technical details and recreated symptoms for use by application development teams.","duration":"May 2010 Sep 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2011","start_date":"May 2010","subtitle":"Assessment Technologies Institute","title":"Technical Support Specialist"}],"url":"https://www.linkedin.com/company/ati-nursing"}]', '["Justin Vincent “I\'ve worked with Chris for four years. In that time I\'ve seen him excel in his role of QA engineer for Modern Teacher. Aside from the fact that he is an awesome and technical test engineer (manual tests and automated tests) he is just a great guy. He\'ll work on pretty much anything you throw at him, and in Modern Teacher we threw a lot at him! For example one time he spent a week driving around the state of Florida installing and configuring local servers in multiple school districts. He also became our company photographer. More importantly, during Chris\'s watch, we released only a tiny percentage of defects and his automated tests helped keep our site up for 99.9% year after year. If you are looking for an awesome QA engineer and team player Chris is your man.”","Alex King “Chris is an incredible quality assurance manager. He\'s able to find critical bugs that other people would have missed, and he\'s excellent at communicating them to programmers and working with them to reproduce the problem. Having someone who is comfortable with providing logs, screen recordings, and understanding the underlying issue is a godsend for a developer, and helps problems get pinpointed and fixed rapidly. He brings that same skill level to building automated continuous testing pipelines in Selenium to catch anything humans might miss. Wonderful to work with, I\'d highly recommend him.”"]']### Assistant: The agent's job is to work as a Software Development Engineer In Test at Chicago Public Schools. Today, the user is reaching out to the agent because they need assistance in building a world-class product and leveraging their solid understanding of testing methodologies and automated processes.
### Human: Agent: ['Melinda Shields', 'Enthusiastic Talent Acquisition with a demonstrated history of working in the logistics and supply chain industry. Strong business development professional skilled in Negotiation, Social Media, Sales, Communication, and Customer Satisfaction.', 'Senior Talent Acquisition Specialist at Trinity Logistics', 'Trinity Logistics', '[{"company":"Trinity Logistics","company_id":"trinity-logistics","industry":"Transportation, Logistics and Storage","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Trinity Logistics","title":"Senior Talent Acquisition Specialist"},{"description":"My goal as a Talent Acquisition Specialist is to help you find your DREAM career with one of the BEST companies around!! Matching ideal candidates with the best possible job fit is my daily goal!","duration":"Jan 2017 Jan 2020 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2020","start_date":"Jan 2017","subtitle":"Trinity Logistics","title":"Talent Acquisition Specialist"},{"description":"-Handle all inbound leads coming through Marketing.-Qualify leads and assign them out to the appropriate office.-Create lead lists upon request.-Manage, package, and send out customer and carrier welcome/thank you appreciation program.-Vet inbound leads to establish business validity and potential as customer.-Manage the distribution and reporting of customer/carrier appreciation initiatives.-Manage sales cycle of inbound leads.","duration":"Aug 2015 Mar 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2017","start_date":"Aug 2015","subtitle":"Trinity Logistics","title":"Sales Development Representative"},{"description":"•Perform quality assurance on all invoices to ensure information is accurate before billing and paying. •Contact carriers and factoring companies to request missing information and/or documentation.•Use Trinity’s operating system to enter, update, modify, delete, retrieve/inquire, and report on data.•Document any changes or requests made on invoices.•Set goals and track monthly progress to find room for improvement.•Handle advanced client accounts that require specialized processes.•Serve as back-up leader when department manager is absent.•Problem solve any issues or errors that arise from specialized clients.","duration":"Jun 2013 Aug 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2015","start_date":"Jun 2013","subtitle":"Trinity Logistics","title":"Customer Invoicing Specialist"}],"url":"https://www.linkedin.com/company/trinity-logistics"},{"company":"GEICO","company_id":"geico","location":"Virginia Beach, VA","positions":[{"description":"•Interacted with customers on the phone daily and sold them the best insurance depending on their needs.•Analyzed current workplace procedures and made recommendations on ways to reduce cost by using less paperwork and sending more documents electronically.•Maintained extremely accurate records of insurance forms in order to keep in good standing with the 45 states granting a license. •Implemented new and revised procedures by keeping up to date with all insurance updates in order to ensure the customer received accurate information. •Succeeded in having the highest numbers in sales and overall accuracy in information out of the team every month.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"GEICO","title":"Military Insurance Sales Agent"}],"url":"https://www.linkedin.com/company/geico"},{"company":"Bed Bath & Beyond","company_id":"bed-bath-and-beyond","location":null,"positions":[{"description":"-Assumed responsibility for the bridal department and consulted for 50 plus bridal couples which increased sales.-Analyzed current training procedures and made suggestions which reduced overdue product knowledge/ customer service classes from over three hundred to fewer than forty in three months of running the associate training program.-Interviewed candidates for various positions and made hiring suggestions as well as saw room for growth. -Coordinated an all-staff meeting and planned a residence hall display for a Regent University new student event.-Maintained and updated monthly store records for customer rewards and rebates.","duration":"Jul 2011 Aug 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2012","start_date":"Jul 2011","subtitle":"Bed Bath & Beyond","title":"Customer Service Manager"},{"description":"-Filed paperwork and entered written requests for merchandise transfers.-Stocked and straightened merchandise while helping customers with questions and approaching all customers on the sales floor to ensure customer satisfaction.-Assisted customers at the customer service desk.","duration":"Nov 2007 Jul 2011 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2011","start_date":"Nov 2007","subtitle":"Bed Bath & Beyond","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/bed-bath-and-beyond"}]', '["“When Melinda first reached out to me I was very skeptical of returning to the Transportation Industry, Melinda was very Informative and patient with the many questions I had, as I considered a return to Transportation. A great analogy is when your being recruited as High School athlete, she made me feel wanted and sold me on the Trinity Team. It has been everything she said it would be and more! Thank you Melinda! ”","“I have worked together with Melinda on Trinity\'s Talent Acquisition team for the last several years. She is able to create an excellent candidate experience through gathering a clear expectation of what the hiring managers are looking for, providing a transparent description of each role to her candidates, and respecting her candidate\'s time throughout the process. She has a genuine passion for what she does and takes tremendous ownership of each role she recruits for and every candidate she works with. Any organization would be lucky to have her on their team!”"]'] User: ['Fuad Ponjević', 'Business professional with experience in Sales, Logistics, Photography, Design, and Journalism.', 'Customer Account Specialist II at Total Quality Logistics', 'Total Quality Logistics', '[{"company":"Total Quality Logistics","company_id":"total-quality-logistics","industry":"Logistics and Supply Chain","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Total Quality Logistics","title":"Customer Account Specialist II"},{"description":"• Booked and tracked 50-100 full truck load shipments per week• Mentored new Account Executives in logistics/sales• Built relationships with customers and logistics providers","duration":"Dec 2020 Jun 2021 7 months","duration_short":"7 months","end_date":"Jun 2021","start_date":"Dec 2020","subtitle":"Total Quality Logistics","title":"Logistics Coordinator"},{"description":"• Conducted outbound calls with businesses daily • Utilized software to accurately quote transportation solutions• Built new and maintained existing relationships with partners and carriers• Serviced a million-dollar brokerage account, input data, and tracked shipments to assure timely delivery of goods ranging from produce to machinery","duration":"Feb 2020 Dec 2020 11 months","duration_short":"11 months","end_date":"Dec 2020","start_date":"Feb 2020","subtitle":"Total Quality Logistics","title":"Logistics Account Executive"}],"url":"https://www.linkedin.com/company/total-quality-logistics"},{"company":"Photo by FP","company_id":null,"location":"Fort Wayne, Indiana Area","positions":[{"description":"• Scheduled photo shoots with models, artists, and community entities• Produced high-quality images, utilizing post-processing skills and creative eye for composition • Scheduled photo shoots with models, artists, and community entities• Produced high-quality images, utilizing post-processing skills and creative eye for composition","duration":"May 2017 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"May 2017","subtitle":"Photo by FP","title":"Freelance Photographer"}],"url":""},{"company":"Heartland Media, LLC","company_id":"heartland-media-llc","location":"Fort Wayne, Indiana Area","positions":[{"description":"• Conducted outbound calls and face-to-face meetings with businesses/organizations daily• Proposed custom TV/Digital marketing strategies to local businesses to increase sales• Built new and maintained existing relationships with clients and agency media buyers• Serviced current FOX 55 advertiser accounts, input orders, and optimized strategies to achieve goals • Conducted outbound calls and face-to-face meetings with businesses/organizations daily• Proposed custom TV/Digital marketing strategies to local businesses to increase sales• Built new and maintained existing relationships with clients and agency media buyers• Serviced current FOX 55 advertiser accounts, input orders, and optimized strategies to achieve goals","duration":"Feb 2019 Dec 2019 11 months","duration_short":"11 months","end_date":"Dec 2019","start_date":"Feb 2019","subtitle":"Heartland Media, LLC","title":"Media Account Executive"}],"url":"https://www.linkedin.com/company/heartland-media-llc"},{"company":"Kasco Services Inc.","company_id":"kasco-services-inc.","location":"Fort Wayne, Indiana Area","positions":[{"description":"• Traveled nationally to represent the Kasco Services team at association and networking events• Consulted ownership in regards to communication consistency, growth, and marketing advances• Produced designs for various business development uses, web presence, and marketing materials• Assisted with driver outreach and recruitment efforts • Traveled nationally to represent the Kasco Services team at association and networking events• Consulted ownership in regards to communication consistency, growth, and marketing advances• Produced designs for various business development uses, web presence, and marketing materials• Assisted with driver outreach and recruitment efforts","duration":"May 2017 Jan 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2019","start_date":"May 2017","subtitle":"Kasco Services Inc.","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/kasco-services-inc."},{"company":"Indiana University","company_id":"indiana-university-bloomington","location":"Bloomington, Indiana","positions":[{"description":"• Created digital and print flyers for the Indiana University Slavic Department as well as the Polish Studies Center • Created digital and print flyers for the Indiana University Slavic Department as well as the Polish Studies Center","duration":"Oct 2016 May 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2018","start_date":"Oct 2016","subtitle":"Indiana University","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/indiana-university-bloomington"},{"company":"Arclight Collective","company_id":"arclight-collective","location":"Bloomington, Indiana Area","positions":[{"description":"","duration":"Jan 2017 May 2017 5 months","duration_short":"5 months","end_date":"May 2017","start_date":"Jan 2017","subtitle":"Arclight Collective","title":"Freelance Photographer"}],"url":"https://www.linkedin.com/company/arclight-collective"},{"company":"Indiana Daily Student","company_id":"indiana-daily-student","location":"Bloomington, Indiana","positions":[{"description":"• Beat Photographer for IU Men\'s Soccer & occasional IU Men\'s Basketball.• Photographed current events throughout the Bloomington area for a newspaper ran entirely by students.• Collaborated with a newsroom of creative minds to produce a newspaper that can be counted on for honest reporting and quality visuals. • Beat Photographer for IU Men\'s Soccer & occasional IU Men\'s Basketball.• Photographed current events throughout the Bloomington area for a newspaper ran entirely by students.• Collaborated with a newsroom of creative minds to produce a newspaper that can be counted on for honest reporting and quality visuals.","duration":"Aug 2015 May 2017 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2017","start_date":"Aug 2015","subtitle":"Indiana Daily Student","title":"Photographer"}],"url":"https://www.linkedin.com/company/indiana-daily-student"},{"company":"Kasco Services Inc.","company_id":"kasco-services-inc.","location":"Fort Wayne, Indiana","positions":[{"description":"• Calculated pay for 25 drivers taking into account mileage, fuel used, insurance deductions, GPS deductions, and company percentages.• Created and sent hundreds of invoices to other companies/brokers requesting pay for services performed by Kasco.• Trained new employees in use of Microsoft Excel and billing software. • Calculated pay for 25 drivers taking into account mileage, fuel used, insurance deductions, GPS deductions, and company percentages.• Created and sent hundreds of invoices to other companies/brokers requesting pay for services performed by Kasco.• Trained new employees in use of Microsoft Excel and billing software.","duration":"May 2014 Aug 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Aug 2016","start_date":"May 2014","subtitle":"Kasco Services Inc.","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/kasco-services-inc."},{"company":"Bloomington Dry Goods","company_id":null,"location":"Bloomington, Indiana","positions":[{"description":"• Participated in a rebranding effort and producing promotion material.• Photographed the city of Bloomington as well as merchandise in contribution to visuals on the store website.• Gained useful knowledge about the retail/clothing industry to later apply to a career in Marketing.• Created and launched website to showcase brand identify of BDG as part of rebranding campaign. • Participated in a rebranding effort and producing promotion material.• Photographed the city of Bloomington as well as merchandise in contribution to visuals on the store website.• Gained useful knowledge about the retail/clothing industry to later apply to a career in Marketing.• Created and launched website to showcase brand identify of BDG as part of rebranding campaign.","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Bloomington Dry Goods","title":"Rebranding Intern"}],"url":""},{"company":"KN European Bakery and Grocery","company_id":null,"location":"Fort Wayne, Indiana","positions":[{"description":"• Trained employees in use of POS system software • Utilized software to oversee tens of thousands of dollars in inventory counts, as well as restock and order new products for sale• Contacted multiple retailers to establish relationships and incorporate products into new stores• Provided excellent customer service and product knowledge in two languages • Trained employees in use of POS system software • Utilized software to oversee tens of thousands of dollars in inventory counts, as well as restock and order new products for sale• Contacted multiple retailers to establish relationships and incorporate products into new stores• Provided excellent customer service and product knowledge in two languages","duration":"Oct 2010 Aug 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2013","start_date":"Oct 2010","subtitle":"KN European Bakery and Grocery","title":"Manager"}],"url":""}]', '["Beth Fossen “I had the pleasure of teaching Fuad in the marketing capstone course, Marketing Strategy, at the Kelley School of Business. In the classroom, I have experienced Fuad’s innate curiosity and enthusiasm. Among Fuad\'s best professional traits is his leadership in the classroom. Not only is he a very engaged and active participant in class discussions, but his well articulated contributions served to push the discussion forward. He is a leader in the classroom and a very welcome, cheerful presence. ”","LinkedIn User “As a student in my Stress Prevention & Management class, Fuad has been exemplary in terms of maintaining a good line of communication, being proactive about assignments, and always participating in all the sessions I taught. What I like most about Fuad is that he is always respectful towards his peers and teacher. He takes genuine interest in the material being taught to him and is willing to go the extra mile to get a deserving grade. I have no doubt that Fuad will shine wherever he goes and will continue on making meaningful contributions in any organization he is hired.”"]']### Assistant: The agent's job is to recruit top talent for Trinity Logistics, today the user is reaching out to the agent because they need assistance in exploring career opportunities in the logistics and supply chain industry.
### Human: Agent: ['Todd Ritsema', 'Hello! My name is Todd Ritsema. A little about me: as a director, I provide leadership, strategy, and vision for the studio’s creative concepts and output. I am a 3-time Emmy nominated designer that has been creating in the entertainment industry for several years. I have worked on a wide range of projects with clients such as Zynga, Universal, Fox Entertainment, Chaco, Lucas Films, MTV Network, Walt Disney, Hush Puppies, HBO Entertainment, Showtime, Apple Itunes, Amazon, Pepsi Corp, and Affliction Clothing. My eye and creative talent are changing how people are looking at the interactive medium, while my Michigan roots have influenced my strong and honest work ethic and desire to WOW each and every client.', 'Senior UI/UX Digital Experience Designer at CloudBees', 'CloudBees', '[{"company":"CloudBees","company_id":"cloudbees","industry":"Software Development","location":"San Jose, California, United States","positions":[{"description":"","duration":"Sep 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Sep 2021","subtitle":"CloudBees","title":"Senior UI/UX Digital Experience Designer"}],"url":"https://www.linkedin.com/company/cloudbees"},{"company":"MDMTN modmotion","company_id":"mdmtn-modmotion","location":"Grand Rapids, Michigan, United States","positions":[{"description":"MDMTN modmotion is a digital experience content solutions company, and our goal is to tell amazing stories by VR/AR/MR and traditional video, we use digital marketing platforms to deliver immersive content. We create stunning content for the latest systems and for digital content distribution platforms. MDMTN modmotion pushes the boundaries of digital experience development and innovates the way people experience VR/AR/MR and traditional video content. MDMTN modmotion is a digital experience content solutions company, and our goal is to tell amazing stories by VR/AR/MR and traditional video, we use digital marketing platforms to deliver immersive content. We create stunning content for the latest systems and for digital content distribution platforms. MDMTN modmotion pushes the boundaries of digital experience development and innovates the way people experience VR/AR/MR and traditional video content.","duration":"Oct 2010 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Oct 2010","subtitle":"MDMTN modmotion","title":"Founder - Creative Digital UI UX Experience Designer - XR"}],"url":"https://www.linkedin.com/company/mdmtn-modmotion"},{"company":"INK Games™️","company_id":"ink-games","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"INK Games™️","title":"Senior UI/UX Digital Experience Designer"}],"url":"https://www.linkedin.com/company/ink-games"},{"company":"SalesPad","company_id":"cavallosolutions","location":"Grand Rapids, Michigan, United States","positions":[{"description":"UI/UX Lead on all SalesPad business to business products: cloud/desktop/mobile platformsWork closely with a broad spectrum of SalesPad project owners, marketing, sales, and developersPitch, planning, and prototyping of future concepts for the SalesPad cloud/desktop/mobile platforms UI/UX Lead on all SalesPad business to business products: cloud/desktop/mobile platformsWork closely with a broad spectrum of SalesPad project owners, marketing, sales, and developersPitch, planning, and prototyping of future concepts for the SalesPad cloud/desktop/mobile platforms","duration":"Nov 2019 Jan 2021 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2021","start_date":"Nov 2019","subtitle":"SalesPad","title":"Senior UI/UX Digital Experience Designer"}],"url":"https://www.linkedin.com/company/cavallosolutions"},{"company":"Amazon","company_id":"amazon","location":"Grand Haven, Michigan","positions":[{"description":"Producer/Director Lead on all social advertising projects: mobile/VR AR MR/web platformsWork closely with a broad spectrum of Amazon/Brilliance Publishing authors and narratorsPitch, budget, planning, and prototyping of future concepts for the Amazon print/digital industryWinner of Amazon Hackathon augmented reality experience Producer/Director Lead on all social advertising projects: mobile/VR AR MR/web platformsWork closely with a broad spectrum of Amazon/Brilliance Publishing authors and narratorsPitch, budget, planning, and prototyping of future concepts for the Amazon print/digital industryWinner of Amazon Hackathon augmented reality experience","duration":"Jul 2017 Jul 2019 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2019","start_date":"Jul 2017","subtitle":"Amazon","title":"Video/VR/AR/MR Lead - Digital Experience Designer"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Zynga","company_id":"zynga","location":"Austin, Texas Metropolitan Area","positions":[{"description":"Creator/Developer of UI/UX graphics for Zynga Slots mobile/web platformsDesign Architect/User Experience for mobile/web interfacesWork with developers to integrate all game art, user flow for mobile/web platformsLead/Work with Creative/Art/Program Directors to maintain overall vision and user flow Creator/Developer of UI/UX graphics for Zynga Slots mobile/web platformsDesign Architect/User Experience for mobile/web interfacesWork with developers to integrate all game art, user flow for mobile/web platformsLead/Work with Creative/Art/Program Directors to maintain overall vision and user flow","duration":"Mar 2012 Jun 2013 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2013","start_date":"Mar 2012","subtitle":"Zynga","title":"Senior UI/UX Digital Experience Designer"}],"url":"https://www.linkedin.com/company/zynga"},{"company":"S2 Games","company_id":"s2games","location":"Kalamazoo, Michigan Area","positions":[{"description":"Creator/Developer of graphics for world-famous Heroes of Newerth desktop/web platformsLead/Design Architect for desktop/web platform InterfacesLead/Design/Developer of all third party applications for advertising and social media Creator/Developer of graphics for world-famous Heroes of Newerth desktop/web platformsLead/Design Architect for desktop/web platform InterfacesLead/Design/Developer of all third party applications for advertising and social media","duration":"Dec 2010 Sep 2011 10 months","duration_short":"10 months","end_date":"Sep 2011","start_date":"Dec 2010","subtitle":"S2 Games","title":"Senior UI/UX Digital Experience Designer"}],"url":"https://www.linkedin.com/company/s2games"},{"company":"BLITZ","company_id":"blitz","location":"Santa Monica, California Area","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"BLITZ","title":"Contract Digital Experience Designer"}],"url":"https://www.linkedin.com/company/blitz"},{"company":"The Gary Group","company_id":"the-gary-group","location":"Santa Monica, California Area","positions":[{"description":"Lead/Developer of creative concepts/manage a team of designers and programmersWork closely with a broad spectrum of clients: fashion/film/music: Warner Music Group,Sony BMG, Capitol Records, Rhino Records, Universal, Fox Entertainment,Lucas Films, Yari Films, Disney Entertainment, HBO Entertainment, Showtime, Apple, Amazon, Pepsi Corp, Affliction Clothing, Zappos, Hush Puppies, ChacoLead for creative branding for Russian Designer Kira Plastinina for US debut: All mediumsGraphic/Developer and Webby Award winner of Dar Fur and Rod Stewart microsites","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"The Gary Group","title":"Digital Creative Director"}],"url":"https://www.linkedin.com/company/the-gary-group"},{"company":"Riddle Productions","company_id":null,"location":"Santa Monica, California Area","positions":[{"description":"Designer/Animator Emmy Nominated Stranger Adventures seriesCreator/Developer of creative concepts/manage a team of designers and programmersImplementation of design and development of graphics: Ian Hollister, Danny BowlesImplementation of design and development of graphics: MTV Networks/Daily Rage Designer/Animator Emmy Nominated Stranger Adventures seriesCreator/Developer of creative concepts/manage a team of designers and programmersImplementation of design and development of graphics: Ian Hollister, Danny BowlesImplementation of design and development of graphics: MTV Networks/Daily Rage","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Riddle Productions","title":"Digital Art Director"}],"url":""},{"company":"PIC Agency","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"PIC Agency","title":"Animator-Digital Experience Designer"}],"url":""},{"company":"Ionpost","company_id":null,"location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Ionpost","title":"Digital Experience Designer"}],"url":""}]', '["Lisa Westra “Todd is the most talented designer I have ever had the pleasure to work with. He produces designs quickly that result in beautiful, usable experiences. Not one of his designs tested poorly in my UX studies. I appreciated Todd’s humble, professionalism as well. ”","Jody Tyree “Todd is an amazing artist. He turns everything he touches into beautiful works of art. He labors over every detail. Dedication like that is what every product owner wishes for in a designer. You can trust that Todd will execute per your direction and then up the ante, giving you eye popping visuals that you didn\'t know you wanted and are sure to make every campaign or digital asset brilliant!”"]'] User: ['Sara Miranda', 'Seasoned marketer with 10+ years experience from retailer & brand marketing including account management, and multi-million dollar campaign, brand, and product building. Sara succeeds in building disruptive 360 marketing plans with an emphasis in storytelling. Her expertise in consumer psychographics make her well equipped for brand and product strategy planning.', 'Senior Director, Brand Marketing at Skylar', 'Skylar', '[{"company":"Skylar","company_id":"skylarcleanbeauty","industry":"Personal Care Product Manufacturing","location":null,"positions":[{"description":"","duration":"Feb 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Feb 2022","subtitle":"Skylar","title":"Senior Director of Brand Marketing"},{"description":"","duration":"Jul 2020 Jan 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2022","start_date":"Jul 2020","subtitle":"Skylar","title":"Director Of Brand Marketing"}],"url":"https://www.linkedin.com/company/skylarcleanbeauty"},{"company":"Anastasia Beverly Hills","company_id":"anastasia-beverly-hills","location":"Los Angeles, California","positions":[{"description":"","duration":"Sep 2019 Jul 2020 11 months","duration_short":"11 months","end_date":"Jul 2020","start_date":"Sep 2019","subtitle":"Anastasia Beverly Hills","title":"Sr. Brand Marketing Manager"}],"url":"https://www.linkedin.com/company/anastasia-beverly-hills"},{"company":"Smashbox Cosmetics","company_id":"smashbox-cosmetics","location":null,"positions":[{"description":"• Managed the product portfolio & global marketing strategies for Lip, Cheek, Contour, Highlighting, Holiday, Promotional, and Trend categories. • Developed and managed on-going brand plans and marketing activations • Developed new product strategy and managed a rolling 3 year global pipeline.• Managed the product concept to launch process, including consumer and market analysis, trend forecasting, cost of goods management, supporting formula selection, product positioning, naming, shade targets, 360 marketing launch plans, product storytelling, and sales forecast guidelines.• Set marketing strategy for merchandising, advertising, and social.","duration":"Jan 2018 Sep 2019 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2019","start_date":"Jan 2018","subtitle":"Smashbox Cosmetics","title":"Global Product Marketing Manager"},{"description":"","duration":"May 2016 Dec 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2017","start_date":"May 2016","subtitle":"Smashbox Cosmetics","title":"Product Marketing Associate Manager"}],"url":"https://www.linkedin.com/company/smashbox-cosmetics"},{"company":"SEPHORA","company_id":"sephora","location":"San Francisco Bay Area","positions":[{"description":"• Proactively managed relationships with over 80 brand partners to develop strong new product launch plans. • Developed and executed 360 brand initiatives in partnership with internal cross-functional teams.• Sourced and planned brand promotional activity including digital advertising, sampling, the Beauty Insider program, and social media • Worked closely with Dotcom Merchant partners on category content projects that increased traffic, conversion and sales, while using data analytics to make informed decisions• Worked closely with the Social Media team to build strategic calendars around major product launches, category stories, and brand initiatives• Partnered with education and store operations teams on 360 plan execution, including cast-facing communication, contests, and in-store activations","duration":"Dec 2015 May 2016 6 months","duration_short":"6 months","end_date":"May 2016","start_date":"Dec 2015","subtitle":"SEPHORA","title":"Integrated Marketing Associate Manager"}],"url":"https://www.linkedin.com/company/sephora"},{"company":"Forever 21","company_id":"forever-21","location":"","positions":[{"description":"• Developed all in store marketing material for 44 countries, and executed over 50 successful global marketing campaigns from a branding and financial perspective • Managed marketing for all New Store Openings• Defined and developed marketing strategies that strengthened the Forever 21 brand position (i.e.: market share, preference, business results) on a global scale • Directed creative briefs for cross functional partners as well as executive leadership team• Provided final approval on production files, coordinated photo shoots, reviewed marketing requests, and obtained legal approval on all copy and promotional details • Liaise weekly with internal teams to strengthen the marketing alignment, and with external teams to ensure campaign information is shared and received by key deadlines• Marketing Change Management Manager during SAP launch","duration":"Oct 2013 Dec 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2015","start_date":"Oct 2013","subtitle":"Forever 21","title":"Global Campaign Coordinator"}],"url":"https://www.linkedin.com/company/forever-21"},{"company":"Corinthian Colleges, Inc.","company_id":"corinthian-colleges","location":"","positions":[{"description":"• Assisted in the development of monthly marketing campaigns to recruit qualified applicants, specific to the target demographic • Developed marketing initiatives which included ad development, media planning, and digital marketing• Assisted in the management of external vendors and partners as appropriate (e.g., PR, research, events, etc.), which included initiating relationships, contract review, setting strategic goals, development of plans and following-through with accountability for results","duration":"Sep 2012 Sep 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2013","start_date":"Sep 2012","subtitle":"Corinthian Colleges, Inc.","title":"Marketing & Admissions Coordinator"}],"url":"https://www.linkedin.com/company/corinthian-colleges"},{"company":"Verizon","company_id":"verizon","location":"","positions":[{"description":"• Ranked within the top 10% of California for 18 consecutive months based on KPIs and metrics • Identified and developed business opportunities, and created persuasive marketing presentations using sales trends and case studies • Responsible for educating government clients and small businesses on best practices applicable to telecommunications • Built, maintained, and utilized resources to help improve performance throughout the district such as Training, LP, HR, and Marketing tactics • Coached sales representatives to exceed sales targets and drive a performance culture throughout Orange County","duration":"Oct 2007 Aug 2012 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2012","start_date":"Oct 2007","subtitle":"Verizon","title":"Account Executive, Sales & Marketing"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Latino Business Student Association Foundation","company_id":"latino-business-student-association-foundation","location":"California State University Fullerton","positions":[{"description":"• Increased membership by 250% within first year and 375% by end of term• Created \\"Hermanos y Hermanas\\" a successful marketing plan which increased member\'s involvement and satisfaction • Designed promotional event material via Adobe Creative Suite• Represented LBSA in the 2009 National Hispanic Business Association conference • Increased membership by 250% within first year and 375% by end of term• Created \\"Hermanos y Hermanas\\" a successful marketing plan which increased member\'s involvement and satisfaction • Designed promotional event material via Adobe Creative Suite• Represented LBSA in the 2009 National Hispanic Business Association conference","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Latino Business Student Association Foundation","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/latino-business-student-association-foundation"},{"company":"Mesa Cooperativa","company_id":null,"location":"California State University Fullerton","positions":[{"description":"• Maintained detailed notes and minutes for all council meetings • Student Speaker for multiple workshops ranging from 10-200 parents of first generation college students • Maintained detailed notes and minutes for all council meetings • Student Speaker for multiple workshops ranging from 10-200 parents of first generation college students","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Mesa Cooperativa","title":"Executive Council Member"}],"url":""}]', '["Manny Miranda “I\'ve known Sara for many years and the dedication she has shown to her craft is unparalleled. Her sales and marketing experience dates back to her days as an undergrad and has continued to flourish since. The creative and marketing executions she has helped to develop continue to drive Forever 21\'s effective brand voice in the marketplace. ”","Taylor McCullough “To work alongside Sara is to learn from the best, and I am lucky enough to work with her for the past year at Forever 21. Her instincts are spot-on, she is a phenomenal problem-solver and the most efficient person I have ever encountered. Her ability to get things done – and get them done flawlessly – is truly unmatched. She takes the time to build strong relationships and she is deeply committed to her work and the long-term success of the brand. Sara is also an exceptional leader and mentor. She empowers her team members, provides challenging opportunities, and pushes everyone around her to strive for the best. I have no doubt that working with Sara made me a better marketer, team member and employee. And not only all this, but she is tremendously creative, a joy to be around and a wonderful friend.”"]']### Assistant: The agent's job is to provide leadership and vision for creative concepts, and today, the agent is reaching out to the user because they need assistance in building disruptive 360 marketing plans for their brand and product strategy planning.
### Human: Agent: ['Wei Ding,CPA', '* CPA, CFA, Master of Accounting * US GAAP and IFRS new accounting standard implementation * Financial operation improvement and automation', 'Sr. Accounting Manager at Bill.com', 'Bill.com', '[{"company":"Bill.com","company_id":"bill-com","industry":"Software Development","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Sep 2019","subtitle":"Bill.com","title":"Sr. Accouting Manager"}],"url":"https://www.linkedin.com/company/bill-com"},{"company":"Funding Circle US","company_id":"funding-circle-usa","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2017 Sep 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2019","start_date":"Apr 2017","subtitle":"Funding Circle US","title":"Technical Accounting Manager"}],"url":"https://www.linkedin.com/company/funding-circle-usa"},{"company":"McGilloway, Ray, Brown & Kaufman","company_id":"mcgilloway-ray-brown-&-kaufman","location":"","positions":[{"description":"","duration":"Dec 2014 Apr 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2017","start_date":"Dec 2014","subtitle":"McGilloway, Ray, Brown & Kaufman","title":"Senior Auditor"}],"url":"https://www.linkedin.com/company/mcgilloway-ray-brown-&-kaufman"},{"company":"Joseph E Companik CPA PC","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2011 Dec 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Dec 2014","start_date":"Nov 2011","subtitle":"Joseph E Companik CPA PC","title":"Senior Accountant"}],"url":""}]', '["Guy Barkwill “I had the pleasure of working with Wei at Funding Circle, and was consistently impressed by her. Her grasp of technical matters is excellent, as is her understanding of process improvement, creating a good controls environment etc. In addition to being an extremely competent accountant - Wei is also one of the most efficient people I have worked with. Her work product was consistently excellent, and her ability to get work done quickly and to a high standard was extremely good. I heavily relied on her expertise, and cannot recommend her highly enough.”","Imran Daniel “I have had the pleasure of working with Wei since she joined the US team in 2017. Her intellect shone from the early days and it was quickly evident that she would be a reliable and hard working colleague. Wei\'s strength is her analytical mindset which make her a truly competent accountant; she is always keen to take initiatives in drafting technical memos and prepare easy to follow workings for complex calculations. Wei is a great colleague who brings energy, commitment and strong technical skills to the team.”"]'] User: ['Mary Ibe', 'Resourceful and Business-Minded Controller with over ten years experience in accounting and finance. Highly organized, efficient professional capable of resolving prior years’ tax and finance issues, as well as improving operation situations. Passionate for initiating, developing, and implementing accounting and business processes, and building financial strength to support company growth and success. Trustworthy, responsive, practical team-player that works well with different departments and comfortable with presenting financial information and advice to management.', 'Accounting Operations Manager at EdTec', 'EdTec', '[{"company":"EdTec","company_id":null,"location":"Emeryville, CA","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Oct 2017","subtitle":"EdTec","title":"Accounting Operations Manager"}],"url":""},{"company":"Boston Private Wealth LLC","company_id":"boston-private","location":"San Francisco, CA","positions":[{"description":"","duration":"May 2016 Oct 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2017","start_date":"May 2016","subtitle":"Boston Private Wealth LLC","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/boston-private"},{"company":"Mission Hub LLC (MissionHUB)","company_id":"mission-hub-llc","location":null,"positions":[{"description":"MissionHUB is a global marketplace for social innovation. We inspire, connect, and grow social innovators to build sustainable businesses that drive long-term social and environmental change:\x95 1,500+ members of Impact Hub coworking & events campuses in San Francisco, Berkeley, Washington, D.C., and New York City\x95 13,000+ attendees of the annual SOCAP conference for impact investing & social entrepreneurship since 2008\x95 15,000+ attendees of events on Impact Hub campuses each year, with a focus on Financial Inclusion in New York City, Sustainable Cities in San Francisco, Sustainable Food/Ag in Berkeley, and Civic Innovation in Washington, D.C.\x95 NEW: SOCAP 365, year-round education programming on campuses with world-class speakers; and SOCAPtv, video platform for social innovation thought leadership, broadcasting globally\x95 Piloting in NYC: Impact Bazaar, a marketplace for social innovators to access resources to launch and grow social impact","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Mission Hub LLC (MissionHUB)","title":"Finance Director"},{"description":"","duration":"Oct 2014 Oct 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2015","start_date":"Oct 2014","subtitle":"Mission Hub LLC (MissionHUB)","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/mission-hub-llc"},{"company":"Suzman Design Associates","company_id":"suzman-&-cole-design-associates","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2013 Oct 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2014","start_date":"Oct 2013","subtitle":"Suzman Design Associates","title":"Controller"}],"url":"https://www.linkedin.com/company/suzman-&-cole-design-associates"},{"company":"Mixt Greens","company_id":"mixt-greens","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2012 Oct 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2013","start_date":"Mar 2012","subtitle":"Mixt Greens","title":"Controller"}],"url":"https://www.linkedin.com/company/mixt-greens"},{"company":"BAM Software","company_id":"bam-software","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jun 2010 Feb 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2012","start_date":"Jun 2010","subtitle":"BAM Software","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/bam-software"},{"company":"Sherwood Design Engineers","company_id":"sherwood-design-engineers","location":"","positions":[{"description":"","duration":"Feb 2008 Jun 2010 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2010","start_date":"Feb 2008","subtitle":"Sherwood Design Engineers","title":"Senior Accountant"}],"url":"https://www.linkedin.com/company/sherwood-design-engineers"},{"company":"ADO","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2006 Feb 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2008","start_date":"Oct 2006","subtitle":"ADO","title":"Financial Analyst"}],"url":""},{"company":"Corporate Metrix","company_id":null,"location":"Irvine, CA","positions":[{"description":"","duration":"Feb 2006 Sep 2006 8 months","duration_short":"8 months","end_date":"Sep 2006","start_date":"Feb 2006","subtitle":"Corporate Metrix","title":"Financial Analyst"}],"url":""},{"company":"Keystone Pacific Property Management","company_id":"keystone-pacific-property-management","location":"Irvine, CA","positions":[{"description":"","duration":"Aug 2005 Feb 2006 7 months","duration_short":"7 months","end_date":"Feb 2006","start_date":"Aug 2005","subtitle":"Keystone Pacific Property Management","title":"Accounts Payable Associate"}],"url":"https://www.linkedin.com/company/keystone-pacific-property-management"},{"company":"American Heart Association","company_id":"american-heart-association","location":"Irvine, CA","positions":[{"description":"","duration":"May 2001 Jun 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jun 2004","start_date":"May 2001","subtitle":"American Heart Association","title":"Administrative Associate"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["Conrad Smith “Worked with Mary at ADO. I was Director and CPA. She had total accounting responsibility of a complicated consolidated entity. She was excellent and timely. I was sorry to see her leave for more personal future and responsibility. She is missed! She will excel in any position. ”","Duanne Gilmore “Mary is a diligent and astute accountant with an aptitude and passion for her profession. While working with her demeanor was affable which contributed to the work atmosphere and gave us confidence in her work. She managed her time well between further study and meeting the demands of her job. She is a dedicated individual with a natural flare for her profession.”"]']### Assistant: The agent's job is to provide financial advice and support to clients. Today, the user is reaching out to the agent because they need assistance with resolving prior years' tax and finance issues and improving operational situations.
### Human: Agent: ['Nick Webb', 'As the principle of Red Wire Services LLC, I bring over 20 years’ IT expertise to implementing technology solutions for organizations of all sizes and structures.As an Amazon Web Services (AWS) Provider since 2010, we’ve experienced firsthand the substantial growth curve AWS has gone through, and we can ensure that the Cloud computing solution we build for you will meet all organization requirements.Specialties include:• Deep expertise in AWS architecture, management, optimization and deployment• Systems administration• LAMP/LEMP Stack Application Management (Linux, Apache/Nginx, MySQL/Postgres, PHP)• RoR (Ruby on Rails) Application Management• Broad database engine support (MySql, Postgresql, MS SQL Server, Aurora)• Comprehensive backup protection and disaster recovery• Line of Business application support on Windows Server & Linux• On-call support', 'Principal Systems Engineer at Red Wire Services, LLC', 'Red Wire Services, LLC', '[{"company":"Red Wire Services, LLC","company_id":"red-wire-services-llc","industry":"Information Technology and Services","location":"Seattle, WA","positions":[{"description":"As the founder and owner of Red Wire Services, LLC, Nick is ultimately responsible for both the day-to-day operations of the business and acts as the lead technical resource.Nick is currently focused on supporting clients with deployments on Amazon Web Services and LAMP/LEMP and RoR stacks, as well as Windows Server, Postgresql, and many other technologies.","duration":"Sep 2010 - Present 10 years 11 months","duration_short":"10 years 11 months","end_date":"Present","start_date":"Sep 2010","subtitle":"Red Wire Services, LLC","title":"Principal Systems Engineer"}],"url":"https://www.linkedin.com/company/red-wire-services-llc"}]', '["“Nick has been one of the most responsive, reliable, and knowledgeable system administrators I\'ve had the opportunity to work with. Highly recommended !”","“Redwire Services led a challenging migration for us, and continue to provide ongoing support services for us. They have provided us with exceptional service since we hired them. They are truly subject matter experts, professional, and are easy to communicate and work with: Always attentive to detail and available when needed, even in off hours. They think ahead and provide alternative approaches along with their recommendations. Excellent work.”"]'] User: ['Danny Rosato', "Making sure that you don't get hacked and can get on the internet. Boom.", 'Sr. Strategic IT Consultant', 'Independent Consulting', '[{"company":"Independent Consulting","company_id":"lacroix-consulting","industry":"Market Research","location":"Sugarland","positions":[{"description":"Helping companies with their IT services, providing professional sales and IT consulting, Onsite/Cloud Infrastructure setup, Virtualization, Policy Management, VoIP installation, hardware and software services. Helping companies with their IT services, providing professional sales and IT consulting, Onsite/Cloud Infrastructure setup, Virtualization, Policy Management, VoIP installation, hardware and software services.","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Independent Consulting","title":"Sr. Strategic IT Consultant"}],"url":"https://www.linkedin.com/company/lacroix-consulting"},{"company":"Safebit Solutions","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Offering IT infrastructure planning and deployment conceptualization, data room & conference room build outs, server architecture, and capacity planning.Experience with virtualization technology from VMWare, Citrix, MicrosoftAble to leverage SQL Server and surrounding diagnostic & compliance software tools.Datacenter, Colocation implementation, Disaster Recovery Experience.LAN/WAN networking sales capabilities with experience in VPN and remote connectivity technology sales.Specialties Include: Consulting for Cloud Technologies, Data Networks (Routing & Switching), Microsoft Exchange, Citrix, & VoIP Phone System sales.Additional competencies surround highly specialized services geared toward the oil and drilling industries with the ability to leverage assets with Compass Software, Landmark Graphics, Wind Serve Software, Digidrill, Benchtree, & MWD software.- Discover and develop new clients with IT business needs - Develop and author marketing efforts via the website and analyze conversion trends- Manage external merchant accounts for clients- Sell network infrastructure engineering services for data center build outs- Provide consultative packages around the installation and management of Microsoft technologies- Microsoft Exchange email server installation and support- Recruit & train new sales employees on Safebit\'s internal systems and sales processes","duration":"Jul 2016 Dec 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2018","start_date":"Jul 2016","subtitle":"Safebit Solutions","title":"Technology Sales"}],"url":""},{"company":"Achilles Army, LLC","company_id":null,"location":"Houston Texas","positions":[{"description":"Maximize the return for business owners from the online deal industry. Prospect, develop and close new business opportunities for online group buying. Liaison between merchant and online sales channels, negotiating all aspects of the deal structure and contractual terms. Hire, manage and lead a sales team of up to 14, nationwide. Maximize the return for business owners from the online deal industry. Prospect, develop and close new business opportunities for online group buying. Liaison between merchant and online sales channels, negotiating all aspects of the deal structure and contractual terms. Hire, manage and lead a sales team of up to 14, nationwide.","duration":"Aug 2011 Jun 2016 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jun 2016","start_date":"Aug 2011","subtitle":"Achilles Army, LLC","title":"Owner"}],"url":""},{"company":"Living Social","company_id":"livingsocial","location":"","positions":[{"description":"Hunter Role. Successfully launched Houston territory (independently), increasing list size from 30,000 to 300,000 and growing. Prospect highly sophisticated merchants & analyze data trends for maximum deal optimization and close. Manage/Lead a sales team to target local merchants utilizing Social Media through e-commerce. Facilitate in creating social media campaigns/avenues via Facebook for local clients. Consistently ranked #1 in closed deals and revenue per market. Recipient of the 2010 Whale Winner Circle Club Member.","duration":"Mar 2010 Aug 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2011","start_date":"Mar 2010","subtitle":"Living Social","title":"Digital Media Executive"}],"url":"https://www.linkedin.com/company/livingsocial"},{"company":"ReachLocal","company_id":"reachlocal","location":"Houston","positions":[{"description":"ReachLocal, Inc. Hunter role. Account Management role. Sold paid search services to local merchants at software, web development companies, biotechnology, home improvement, and human resources companies. Services included PPC, Display advertising, and Interactive. Managed full consultative sales life cycle from lead to close. Managed front end keywords and positioning. Prepared RFI/RFP responses. ReachLocal, Inc. Hunter role. Account Management role. Sold paid search services to local merchants at software, web development companies, biotechnology, home improvement, and human resources companies. Services included PPC, Display advertising, and Interactive. Managed full consultative sales life cycle from lead to close. Managed front end keywords and positioning. Prepared RFI/RFP responses.","duration":"Mar 2008 Mar 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2010","start_date":"Mar 2008","subtitle":"ReachLocal","title":"Internet Marketing Executive"}],"url":"https://www.linkedin.com/company/reachlocal"},{"company":"Skynet","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"Hunter Role. Management Role. Wireless Internet Service Provider. Responsible for developing, training, and generating a sales team. Grew business to over 1,600 accounts. Involved in selling, hiring, interviewing, training, coaching, monthly P&L statements, monthly deposits, and multiple small business operational requirements. Hunter Role. Management Role. Wireless Internet Service Provider. Responsible for developing, training, and generating a sales team. Grew business to over 1,600 accounts. Involved in selling, hiring, interviewing, training, coaching, monthly P&L statements, monthly deposits, and multiple small business operational requirements.","duration":"Mar 2006 Feb 2008 2 years","duration_short":"2 years","end_date":"Feb 2008","start_date":"Mar 2006","subtitle":"Skynet","title":"General Manager"}],"url":""},{"company":"FireHippo Productions LLC.","company_id":null,"location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Built high end retail websites with a core focus on conversion Built high end retail websites with a core focus on conversion","duration":"Mar 2004 Sep 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2006","start_date":"Mar 2004","subtitle":"FireHippo Productions LLC.","title":"Owner"}],"url":""},{"company":"Websourced","company_id":"websourced-inc","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Inside sales promoting affiliate, paid search, and optimization services. Documented, tracked and monitored all sales & prospects through CRM. Inside sales promoting affiliate, paid search, and optimization services. Documented, tracked and monitored all sales & prospects through CRM.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Websourced","title":"National Sales Executive"}],"url":"https://www.linkedin.com/company/websourced-inc"}]', '["Bruce Vernon “I recoginized Danny as a go getter when he was first recruited to our company . An avid student of our industry , Danny immersed himself in inteactive marketing in order to add extra value to his clients and our company . Danny was well liked and respected by clients and colleages alike . He possesses a great knowledge of both sales and marketing ability . I enjoyed working with Danny and would not hesitate to recommend him as an excellent addition to any organization that desires growth.”","Lonnie Sallas “Danny is very knowledgeable in SEO & Internet marketing. His advice & guidance has helped my company\'s website climb in the search engines & increased our sales approximately 30% compared to what we were doing prior to putting his advice to use. I would be pleased to recommend Danny Rosato to anyone looking to improve their internet presence & improve their bottom line via internet marketing methods.”"]']### Assistant: The agent's job is to provide IT consulting and technology solutions, and today the user is reaching out to the agent because they need assistance with implementing cloud computing solutions for their organization.
### Human: Agent: ['Anthony Banks', "Highly motivated and experienced Quality Assurance professional. With 10 years of QA experience, I've served as a Sr. QA Analyst and as a QA Lead, helping in the submission and approval of 100's of releases. Skills: • Help create new automated test cases using Selenium, Espresso and Swift• Creation and implementation of test cases based on UI, UX & Functional specs• Helping train new hires• Monitoring & managing the database, verifying the validity of all issues and ensuring none are duplicates• Experience in multiple databases (JIRA, TestTrack, Hansoft, Bugzilla)• Finding and logging issues in a clear and concise writing style• Ability to work on multiple projects simultaneously", 'QA Automation Engineer at GOAT Group', 'GOAT Group', '[{"company":"GOAT Group","company_id":"goat---sneaker-marketplace","location":"","positions":[{"description":"","duration":"Jan 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"GOAT Group","title":"QA Automation Engineer"}],"url":"https://www.linkedin.com/company/goat---sneaker-marketplace"},{"company":"Dave - Banking For Humans","company_id":"dave.com","location":"","positions":[{"description":"","duration":"Mar 2020 Jan 2021 11 months","duration_short":"11 months","end_date":"Jan 2021","start_date":"Mar 2020","subtitle":"Dave - Banking For Humans","title":"Sr. QA Engineer"}],"url":"https://www.linkedin.com/company/dave.com"},{"company":"GOAT Group","company_id":"goat---sneaker-marketplace","location":"","positions":[{"description":"","duration":"Dec 2017 Mar 2020 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2020","start_date":"Dec 2017","subtitle":"GOAT Group","title":"Senior QA Analyst"}],"url":"https://www.linkedin.com/company/goat---sneaker-marketplace"},{"company":"Ring","company_id":"ring-labs","location":"El Segundo, California","positions":[{"description":"","duration":"Feb 2017 Dec 2017 11 months","duration_short":"11 months","end_date":"Dec 2017","start_date":"Feb 2017","subtitle":"Ring","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/ring-labs"},{"company":"DIRECTV","company_id":"directv","location":"El Segundo","positions":[{"description":"Help manage the database, ensure the test team is on task, help create procedures based off UI/UX/Functional Specs, and as well as help test the product.","duration":"Sep 2015 Feb 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2017","start_date":"Sep 2015","subtitle":"DIRECTV","title":"QA Engineer"}],"url":"https://www.linkedin.com/company/directv"},{"company":"TEKsystems","company_id":"teksystems","location":"El Segundo, CA","positions":[{"description":"","duration":"Nov 2014 Sep 2015 11 months","duration_short":"11 months","end_date":"Sep 2015","start_date":"Nov 2014","subtitle":"TEKsystems","title":"Mobile QA Contractor for DirecTV"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Double Fine Productions","company_id":"double-fine-productions","location":"San Francisco Bay Area","positions":[{"description":"Helped in testing multiple projects simultaneously as well as creating test plans, full play throughs and helping in the Steam and DoubleFine forums.","duration":"Apr 2014 Oct 2014 7 months","duration_short":"7 months","end_date":"Oct 2014","start_date":"Apr 2014","subtitle":"Double Fine Productions","title":"Game Tester"}],"url":"https://www.linkedin.com/company/double-fine-productions"},{"company":"Sega of America","company_id":"sega-of-america-inc.","location":"Sega of America","positions":[{"description":"Manage databases, works with qa test team, and interacts with various departments getting up to date information to ensure the project moves smoothly.","duration":"Oct 2007 Apr 2014 6 years 7 months","duration_short":"6 years 7 months","end_date":"Apr 2014","start_date":"Oct 2007","subtitle":"Sega of America","title":"QA Lead"}],"url":"https://www.linkedin.com/company/sega-of-america-inc."},{"company":"PsiNapse","company_id":"psinapse","location":null,"positions":[{"description":"QA Assistant Lead through Psinapse for about a year on 4 titles","duration":"Nov 2006 May 2007 7 months","duration_short":"7 months","end_date":"May 2007","start_date":"Nov 2006","subtitle":"PsiNapse","title":"Quality Assurance Assistant Lead"},{"description":"Tested games, performed play throughs, and entered issues into an organized database.","duration":"Feb 2006 Dec 2006 11 months","duration_short":"11 months","end_date":"Dec 2006","start_date":"Feb 2006","subtitle":"PsiNapse","title":"QA Tester"}],"url":"https://www.linkedin.com/company/psinapse"},{"company":"Electronic Arts","company_id":"electronic-arts","location":"","positions":[{"description":"Tested various titles while working QA under a 6 month contract.","duration":"Jun 2005 Feb 2006 9 months","duration_short":"9 months","end_date":"Feb 2006","start_date":"Jun 2005","subtitle":"Electronic Arts","title":"QA Tester"}],"url":"https://www.linkedin.com/company/electronic-arts"}]', '["“Anthony is a pro-active, engaging individual who\'s work is highlighted immensely in any team he is a part of. Among his significant contributions are creating test case documents and sanity checklists for the team to utilize, as well as providing meticulous ad hoc and edge case testing. Anthony exudes diligence and passion when leading a team, and accentuates responsibility and knowledge for the project. He is intelligent and ambitious, which is always a pleasure to have on a collaborative team environment.”","“I had the pleasure of working with Anthony. He is very detail oriented and a easy to work with. He is a proficient worker who gets things done in a timely manner. Anthony is approachable and has a willingness to help others succeed. I would gladly work with Anthony in any company.”"]'] User: ['Joe Richardson', 'I am a very energetic person who always strives to improve procedures that have a direct and positive impact on my customers and co-workers. I firmly believe that what you do in life and at work is important, but more important, is taking pride in how you do it.', 'at', 'Marco Technologies', '[{"company":"Marco Technologies","company_id":"marco-technologies","industry":"IT Services and IT Consulting","location":"Jefferson City, Mo","positions":[{"description":"• Manage a support desk team to maintain a high quality level of service to Managed IT clients• Participate in process development to improve efficiencies in support and the user experience• Interview, hire, and train new support desk staff• Provide mentorship for technicians as well as junior peers• Establish and maintain client relationships to establish lines of communication, client loyalty, and satisfaction• Participate in company-wide Duty Manager on-call rotation• Achieved a high level of standards with regard to ticket, call handling and client satisfaction metrics• Work with Client Relation Specialists to preserve profitability in Managed IT clients and develop action plans to improve profitability in targeted accounts","duration":"Jan 2016 - Present 6 years 4 months","duration_short":"6 years 4 months","end_date":"Present","start_date":"Jan 2016","subtitle":"Marco Technologies","title":"Managed IT Services Supervisor"}],"url":"https://www.linkedin.com/company/marco-technologies"},{"company":"ECI | OMD Corporation","company_id":"eci-software--solutions","location":"Jefferson City, Mo","positions":[{"description":"Supported Operating Systems:Windows Server Class, Windows Workstation Class, Susi Linux, HP Unix, AIX, SCOSupported Applications:OMD Bar-coding, OMDNet, Transoft USQL, Transoft Component Adapter, Transoft Web Adapter, ESN, PlanetPress, Windows Fax and Scan, IIS, SMTP, PSN, NET1, FTP, Telnet, VNC* Assist customers with installation of the OMD application on numerous server class operating systems* Write documentation to assist co-workers and customer base with the technical aspects of OMD and all supported applications*Work directly with customer\'s internal and contracted IT staff concerning the provisioning of OMD supported hardware.*Design tailored server migration plans to aid customers in migrating the OMD and supported applications to new internal and externally hosted servers. *Triage and support all technical calls in busy incoming call center*Perform internal and web based technical training to the OMD customer base and technical support staff.","duration":"Apr 2000 Feb 2015 14 years 11 months","duration_short":"14 years 11 months","end_date":"Feb 2015","start_date":"Apr 2000","subtitle":"ECI | OMD Corporation","title":"Sr. Technical Support Representative"}],"url":"https://www.linkedin.com/company/eci-software--solutions"},{"company":"Cox Health Systems","company_id":null,"location":"Springfield, Missouri Area","positions":[{"description":"Assessed and measured Cardiac electrical rhythms on a 32 monitor cardiac telemetry unit on a busy cardiac step-down ward.Notified medical staff of any changes to cardiac electrical function that might impact patient status. Assessed and measured Cardiac electrical rhythms on a 32 monitor cardiac telemetry unit on a busy cardiac step-down ward.Notified medical staff of any changes to cardiac electrical function that might impact patient status.","duration":"Mar 1996 Jan 2000 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 2000","start_date":"Mar 1996","subtitle":"Cox Health Systems","title":"Cardiac Telemetry Technician"}],"url":""},{"company":"US Navy","company_id":"us-navy","location":"Norfolk, Virginia Area","positions":[{"description":"Managed the dental and medical records on a 350 crew Naval Destroyer* Performed health and sanitary inspection* Performed medical triage and first aid procedures* Conducted daily sick call * Prescribed medication to crew members* Splinting, suturing, casting, IV placement* Conducted audio-metric testing* Coordinated, tracked and administered all immunizations for crew* Responsible for ships medical readiness including full account of all medical inventory Managed the dental and medical records on a 350 crew Naval Destroyer* Performed health and sanitary inspection* Performed medical triage and first aid procedures* Conducted daily sick call * Prescribed medication to crew members* Splinting, suturing, casting, IV placement* Conducted audio-metric testing* Coordinated, tracked and administered all immunizations for crew* Responsible for ships medical readiness including full account of all medical inventory","duration":"Feb 1992 Mar 1996 4 years 2 months","duration_short":"4 years 2 months","end_date":"Mar 1996","start_date":"Feb 1992","subtitle":"US Navy","title":"Hostpital Corpsman 3rd Class"}],"url":"https://www.linkedin.com/company/us-navy"}]', '["John Ritterson “It is was a pleasure to work with Joe on many OMD projects & upgrades in Unix and Windows environments. When calling OMD support he was my go to guy as his knowledge was 2nd to none. As an IT Professional when I call support he is the type of individual that I want on the other end, knowledgeable, professional and confident.”","Robert (Bob) Smith “Joe is the guy you want to get on the phone when all attempts to fix a problem have failed. He will not only solve the problem, he puts you at ease with his confidence.”"]']### Assistant: The agent's job is to manage a support desk team, and today, the agent is reaching out to the user because they need to discuss improvements in support procedures for Managed IT clients.
### Human: Agent: ['Mike Keating', 'Mike Keating is a trial lawyer and founder of Keating Law Offices. For nearly two decades he has only represented injured people or the families of people who were injured or killed by the negligence of others. Mike founded Keating Law Offices in 2008 with the mission of fighting for justice. Through this work Mike has represented clients in personal injury and wrongful death litigation in state and federal courts. His practice focuses on Complex Personal Injury, Transportation Litigation, Medical Malpractice, Products Liability, and Nursing Home Negligence and Abuse.Mike has been named to the "Top 100"\u200b list and the “40 Under 40″ list in Illinois by the National Trial Lawyers Association. Mike has been recognized in the annual editions of Illinois SuperLawyers Magazine and in Chicago Magazine. He also has a perfect “10/10″ ranking on AVVO. Mike previously worked as the Assistant Counsel to the Illinois House of Representatives during the 93rd General Assembly. In 2004, at only 29 years of age, Mike was elected as a delegate to represent Illinois\'\u200b 7th Congressional District at the Democratic National Convention. Mike is a lifelong Illinois resident and graduated from Glenbard West High School in Glen Ellyn. In 1997 he received a Bachelor of Science Degree from Marquette University. Thereafter, he received his law degree from the DePaul University College of Law where he was a member of the Dean\'s List. Mike is involved in several legal and civic organizations. He is on the Board of Managers for the Illinois Trial Lawyers Association and is a litigation group chair for the American Association for Justice. He is also a member of the Illinois State and Chicago Bar Associations and the National Trial Lawyers Association. He is licensed to practice before the Illinois Bar, the United States District Court for the Northern District of Illinois where he is a member of the Federal Trial Bar, and the United States District Court for the Eastern District of Wisconsin.Mike lives in the Chicago area with his wife and three children.', 'Trial Attorney at Keating Law Offices, P.C.', 'Keating Law Offices, P.C.', '[{"company":"Keating Law Offices, P.C.","company_id":"keating-law-offices-p-c-","industry":"Law Practice","location":"Chicago, Illinois","positions":[{"description":"","duration":"Oct 2008 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Oct 2008","subtitle":"Keating Law Offices, P.C.","title":"Trial Attorney"}],"url":"https://www.linkedin.com/company/keating-law-offices-p-c-"}]', '["Tom Finnegan “I know Mike to be true advocate of those who have been hurt or injured and need a tough guy in their corner whom they can trust. Mike works tirelessly to help those who need his services. ”","J. Ryan Potts “I have had the opportunity to work alongside Mike on numerous matters throughout the last 7 years. Mike is always prepared, always works hard and is passionate about his causes. Those qualities are only outweighed by his talent as a trial lawyer and dedication to detail I have greatly enjoyed working with Mike in the past and look forward to many years of working with him in the future. Mike is a great person and someone I wouldn\'t hesitate calling on in the time of need or just for professional advice.”"]'] User: ['Geneva Mae Lewis', 'Committed small business owner and student with a demonstrated history of working in customer service, community outreach, and education.', 'Law Student and Certified KonMari Consultant', 'Sacramento County Public Defender', '[{"company":"Sacramento County Public Defender","company_id":null,"location":"Sacramento, California, United States","positions":[{"description":"Pretrial Release Support Project","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Sacramento County Public Defender","title":"Certified Law Student; Legal Research Assistant"}],"url":""},{"company":"University of the Pacific - McGeorge School of Law","company_id":"university-of-the-pacific-mcgeorge-school-of-law","location":null,"positions":[{"description":"Recipient of the Hayne and Susan Moyer Scholarship for the 2017-18 Academic Year for Commitment to DiversityRecipient of the Madeline McDonald Memorial Scholarship for the 2017-18 Academic Year for part-time students with significant responsibilities outside of school","duration":"Aug 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Aug 2017","subtitle":"University of the Pacific - McGeorge School of Law","title":"J.D. Candidate (2021) McGeorge School of Law"},{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"University of the Pacific - McGeorge School of Law","title":"Elder and Health Law Legal Clinic Intern"}],"url":"https://www.linkedin.com/company/university-of-the-pacific-mcgeorge-school-of-law"},{"company":"Tidy By Geneva, LLC","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"If you are interested in the philosophy of “tidying” that relies on your input, it is my joy to offer KonMari Tidying, a revolutionary philosophy of home organizing that is as unique as you are. The questions I ask can only be answered by you. How do you envision your ideal life, and how do you want your surroundings to support you in those goals? This method of home organizing doesn\'t ask what do you want to eliminate, but what do you want to keep. This positive framework is what sets the KonMari Method apart. Marie Kondo is the New York Times bestselling author and founder of KonMari Incorporated (KMI). KMI is an international business based in Japan that teaches people how to tidy, in the process organizing their homes and changing lives. We begin with a complimentary consultation over the telephone or a virtual meeting over Zoom. My focus is on client-centered support. Each client has a story and specific needs and goals. Working together we create an action plan to prioritize what brings joy, clear clutter, categorize what you keep, and create sustainable systems to support you moving forward. KonMari Consultants go through a rigorous process multi-step process to become certified. I\'m honored to be a member of the initial US cohort KonMari Seminar in San Francisco (August 2016). I am a Bronze level KonMari Consultant and serve the greater Sacramento, California area.","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Tidy By Geneva, LLC","title":"Certified KonMari Home Organizer/Consultant"}],"url":""},{"company":"Auburn Ski Club and Training Center","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2016 Apr 2017 5 months","duration_short":"5 months","end_date":"Apr 2017","start_date":"Dec 2016","subtitle":"Auburn Ski Club and Training Center","title":"Front Desk Associate"}],"url":""},{"company":"D Mendoza Consulting","company_id":"d-mendoza-consulting","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2014 May 2015 7 months","duration_short":"7 months","end_date":"May 2015","start_date":"Nov 2014","subtitle":"D Mendoza Consulting","title":"Internship"}],"url":"https://www.linkedin.com/company/d-mendoza-consulting"},{"company":"Washoe County Public Defender\'s Office","company_id":null,"location":"Reno, Nevada","positions":[{"description":"","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Washoe County Public Defender\'s Office","title":"Summer Internship"}],"url":""},{"company":"Washoe County Public Defender\'s Office","company_id":null,"location":"Reno, Nevada Area","positions":[{"description":"","duration":"Jan 2013 Aug 2013 8 months","duration_short":"8 months","end_date":"Aug 2013","start_date":"Jan 2013","subtitle":"Washoe County Public Defender\'s Office","title":"Internship"}],"url":""}]', '["“Thank you so much for your wonderful help today! I am amazed at how quickly we got everything done. I really enjoyed working with you and learning your organization methods. I feel lighter and happier already!! I can’t believe we cleared 4 huge stacks of paper in 4 hours. I can work at my desk again!! Thank you for this life changing service. You are amazing. I will recommend you to anyone in need of tidying.”","“As KonMari Media\'s Community Manager, I had the privilege of working with Geneva on a handful of occasions. I knew I could rely on her to arrive at any event with a smile and a desire to volunteer herself in any way possible. She clearly has a delightfully tenacious spirit and positive evergy. Lovely to have worked with her!”"]']### Assistant: The agent's job is to represent injured people and their families in legal matters, and today the agent is reaching out to the user because they need assistance with legal research for a personal injury case.
### Human: Agent: ['Brandon Dial', 'Accounting Skills, 18 1/2 years with Marriott, Employee of the Month twice in the same year,', 'Bachelor of Communication - BS at University of Utah', 'Marriott Vacation Club International', '[{"company":"Marriott Vacation Club International","company_id":"marriottvacationsworldwide","industry":"Hospitality","location":"Greater Salt Lake City Area","positions":[{"description":"• Financial, sales in insurance, customer service, employee of the month twice in the same year.• Advised owners in the basic ownership and processes required to go on vacation. • Processed payments, charges and adjustments; resolved billing/receiving discrepancies.• Resolved concerns when necessary.• Maintained processes, tools and resources, ensuring operational excellence worldwide. • Financial, sales in insurance, customer service, employee of the month twice in the same year.• Advised owners in the basic ownership and processes required to go on vacation. • Processed payments, charges and adjustments; resolved billing/receiving discrepancies.• Resolved concerns when necessary.• Maintained processes, tools and resources, ensuring operational excellence worldwide.","duration":"Sep 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Marriott Vacation Club International","title":"Vacation Ownership Advisor"}],"url":"https://www.linkedin.com/company/marriottvacationsworldwide"},{"company":"Marriott Hotels","company_id":"marriott_hotels_resorts","location":null,"positions":[{"description":"• A/P & A/R, Auditor, Inventory Reconciliation, and Accounting liaison for all Marriott hotels world wide.• Performed duties as a subject matter expert, coaching, teaching and mentoring over four thousand Marriott hotel properties worldwide to ensure compliance to standard operating procedures, program policies and audit guidelines, which contributed to a maximized customer experience, resulting in increases in product sales, hotel incremental revenue, and customer satisfaction. • Liaised with stakeholders, to develop and implement numerous training initiatives, providing a world-renowned customer experience for clients and product end-users.• Actively participated in the development, testing and onboarding activities for all new systems enhancements and product releases, which preserved the company\'s position as an innovative industry leader.• Developed and led yearly training meetings with a staff of over sixty associates on subjects of communication, teamwork and creativity, which measurably improved associate engagement.• Reconcile product activity on their general ledger/invoice to their point of sale or property management systems.• Operated PeopleSoft Financial, Micro Excel and Access, ensured proper training was administered.","duration":"Sep 2003 Sep 2012 9 years 1 month","duration_short":"9 years 1 month","end_date":"Sep 2012","start_date":"Sep 2003","subtitle":"Marriott Hotels","title":"Account Auditor"},{"description":"• Liaison for all Marriott Hotel worldwide for the front desk. • Handled the entire western region.• Performed duties of training, coaching, and education for over four thousand Marriott hotel properties worldwide to ensure guests, standard operating procedures, policies and hotel customer satisfaction. • Loaded black-out dates, and operated Marriott computer systems and made sure all software was updated. • I assisted with points ledgers for all banquets, meetings, conference\'s, and weddings at all full service Marriott Hotels Worldwide.","duration":"Dec 2001 Sep 2003 1 year 10 months","duration_short":"1 year 10 months","end_date":"Sep 2003","start_date":"Dec 2001","subtitle":"Marriott Hotels","title":"Property Support Desk"},{"description":"","duration":"Nov 2000 Dec 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2001","start_date":"Nov 2000","subtitle":"Marriott Hotels","title":"Internet Representative"},{"description":"","duration":"Sep 1999 Nov 2000 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2000","start_date":"Sep 1999","subtitle":"Marriott Hotels","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/marriott_hotels_resorts"}]', '["Tracy Davenport “Brandon is very smart and dedicated to his work and schooling”","Rob Anderson, CPA, CGMA “Brandon is a very dedicated individual. He does what it takes to complete a job. I have seen Brandon take on and successfully complete very large projects with little guidance. His attention to detail is impressive. He is an excellent addition to any team. ”"]'] User: ['Jamie Porter', 'Experienced Marketing Director with a demonstrated history of working in the information technology and services industry. Strong marketing professional skilled in Solution Selling, Demand Generation, Partner Management, Program Management and Digital Marketing.', 'Senior Director of Marketing at MNJ Technologies', 'MNJ Technologies', '[{"company":"MNJ Technologies","company_id":"mnj-technologies-direct","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Apr 2021","subtitle":"MNJ Technologies","title":"Senior Director Of Marketing"},{"description":"","duration":"Nov 2015 Apr 2021 5 years 6 months","duration_short":"5 years 6 months","end_date":"Apr 2021","start_date":"Nov 2015","subtitle":"MNJ Technologies","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/mnj-technologies-direct"},{"company":"HP","company_id":"hp","location":"","positions":[{"description":"","duration":"Oct 2000 Oct 2015 15 years 1 month","duration_short":"15 years 1 month","end_date":"Oct 2015","start_date":"Oct 2000","subtitle":"HP","title":"Partner Business Manager"}],"url":"https://www.linkedin.com/company/hp"}]', '["Dawn Alexander “Jamie is extremely involved in her company\'s strategy and partnerships which makes building an effective marketing plan much easier. She is open to new ideas and comes to the table with her own as well. Jamie is responsive and gracious and a great communicator. I love working with Jamie and her team!”","Diane Bierman “Jamie is an incredible teammate and a pleasure to work with at MNJ. She brings a wealth of energy, talent and integrity to her role. Under her leadership, she has transformed MNJ Marketing and brought her team to new heights. She is a tremendous asset to MNJ.”"]']### Assistant: The agent's job is to provide vacation ownership advice, and today the agent is reaching out to the user because they need assistance with digital marketing strategies for their information technology and services industry.
### Human: Agent: ['Justin Leland', 'A versatile systems engineer and project management professional with extensive experience in Federal information technology projects for the Department of Homeland Security (DHS) and Department of Defense (DoD). Possesses a thorough knowledge of program management principles and systems engineering lifecycle processes. Active Security Clearance and DHS suitability. Significant experience in identifying Federal contracting opportunities, developing bid response strategies, and full cycle pursuit management. Advanced proposal writing/proofing ability. Worked with senior business development team and multiple teaming partners on all aspects of proposal development and applied best practices and subject matter expertise, resulting in multiple federal contract awards. Software and Management Tools: MS 365 Suite Serlio CaseComplete requirements management software. Some programming experience in Java, C++, Visual Basic and HTML (CSS). Adobe Photoshop and InDesign. OS familiarity with Windows, Solaris (Unix) and Mac OS. Federal Software Applications: Direct experience and support of multiple applications and systems within the DHS Cybersecurity and Infrastructure Security Agency (CISA) and DoD Marine Corps Installations Command (MCICOM) • MBA, Entrepreneurship • Business Development Consulting • Marketing, Strategic and Business Planning • Operations Management • Team-based Project Experience • Liberal Arts Core Education', 'Senior System Engineer at ASET Partners', 'ASET Partners', '[{"company":"ASET Partners","company_id":"aset-partners","industry":"IT Services and IT Consulting","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Dec 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Dec 2010","subtitle":"ASET Partners","title":"Senior System Engineer"}],"url":"https://www.linkedin.com/company/aset-partners"},{"company":"University of Dallas","company_id":"university-of-dallas","location":null,"positions":[{"description":"Developed managerial experience in a progressively responsible capacity in an education, service, operations, and business environment directing departmental activities. • Directed and oversaw the service operations, staff, equipment, and facilities of the main campus and two satellite learning centers in the DFW metroplex• Contributed to brainstorming sessions with staff department managers, faculty and deans for improving new student recruitment, retention, and academic operations.• Participated on a planning committee to develop measurement standards for AACSB accreditation criteria for the Graduate School of Management• Coordinated a new faculty member search for the Graduate School of Management. • Managed online content, student testing registration, and coordinated payment verification. • Supervised GSM services budget, supplies purchasing, and inventory levels• Planned and implemented upgrades and installation of classroom audio/visual equipment","duration":"Jun 2006 Nov 2010 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2010","start_date":"Jun 2006","subtitle":"University of Dallas","title":"Manager, Graduate School of Management Services and Facilities"},{"description":"• Researched market data and presented findings to small business and corporate clients • Worked both individually and with a team to determine project timetables and responsibilities. • Recommended strategies to clients that influenced company decisions on whether to spin off a division (Pattonair), enter a partnership (Southwest Logistical Solutions Inc.) and validate parolee employer survey data (PEP).","duration":"Aug 2007 Aug 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2009","start_date":"Aug 2007","subtitle":"University of Dallas Center for Entrepreneurship","title":"Market Research Consultant"}],"url":"https://www.linkedin.com/company/university-of-dallas"},{"company":"Big Thought","company_id":"big-thought","location":"","positions":[{"description":"• Designed and assembled Big Thought’s 2005 educational course offering catalog, nonprofit advertising and brochures; met all publishing deadlines.• Contributed to company brand development, advertising strategies and event assistance. • Designed and assembled Big Thought’s 2005 educational course offering catalog, nonprofit advertising and brochures; met all publishing deadlines.• Contributed to company brand development, advertising strategies and event assistance.","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Big Thought","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/big-thought"}]', '["Sue Conger “Justin is prompt, hard-working, and courteous to all people with whom he comes in contact. Students and faculty, in particular, can be very demanding. Justin deals with all requests and complaints with equanimity and fairness. He\'s respected and liked by all. Sue Conger University of Dallas”","Ron Mussett “I have known Justin for several years and I have had the privilege to instruct him in my Business Plan development class. Justin was diligent and tenacious in his task to produce a comprehensive business plan that covered all topics required to attract investors or acquire financing through banking resources. His plan for my class [Scattershop.com] along with another for a business inside the University confirms Justin\'s instincts to become an entrepreneur or at the very least, demonstrate his abilities to think outside of the box to find solutions to existing needs.”"]'] User: ['Jim Foster', 'Specialties: Messaging & Collaboration architecture and technologies - IBM/Lotus Notes/Domino & Sametime, SMTP', 'EVP, Leisure & Odd Jobs at Honeydew Inc.', 'Honeydew Inc.', '[{"company":"Honeydew Inc.","company_id":null,"location":"Tampa/St. Petersburg, Florida Area","positions":[{"description":"","duration":"Apr 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Apr 2016","subtitle":"Honeydew Inc.","title":"EVP, Leisure & Odd Jobs"}],"url":""},{"company":"Proofpoint","company_id":"proofpoint","location":"","positions":[{"description":"","duration":"Aug 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Aug 2011","subtitle":"Proofpoint","title":"Technical Account Manager"}],"url":"https://www.linkedin.com/company/proofpoint"},{"company":"PricewaterhouseCoopers LLP","company_id":"pwc","location":null,"positions":[{"description":"Responsible for analyzing and translating business requirements into technical solution designs, and managing their implementation into the infrastructure.","duration":"Jul 2008 Aug 2010 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2010","start_date":"Jul 2008","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Engineer"},{"description":"Responsible for interpreting, refining, and implementing project designs and successfully transitioning them to Operations.","duration":"Dec 2004 Jul 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jul 2008","start_date":"Dec 2004","subtitle":"PricewaterhouseCoopers LLP","title":"Infrastructure Systems Analyst"},{"description":"Responsible for all aspects of international and internet e-mail and identity management for over 140,000 users worldwide.","duration":"May 1999 Dec 2004 5 years 8 months","duration_short":"5 years 8 months","end_date":"Dec 2004","start_date":"May 1999","subtitle":"PricewaterhouseCoopers LLP","title":"Messaging & Collaboration Subject Matter Expert"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"(IBM) Lotus Development Canada","company_id":null,"location":null,"positions":[{"description":"Responsible for the strategic and daily management of support team.","duration":"Jan 1996 Oct 1998 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 1998","start_date":"Jan 1996","subtitle":"(IBM) Lotus Development Canada","title":"Notes/Domino Support Manager"},{"description":"Responsible for pre and post-sales support on all platforms of Notes/Domino and its companion products.","duration":"Jan 1992 Jan 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 1996","start_date":"Jan 1992","subtitle":"(IBM) Lotus Development Canada","title":"Principal Technical Support Analyst"}],"url":""}]', '["John G. “Jim has very strong technical skills and is always focused on continually improving in his area of expertise but Jim has a very easy going, relaxed nature which makes him a lot of fun to work with. I would strongly recommend Jim.”","Dan Bagley “I had the pleasure of working with Jim on a complex technical deployment -- his technical competency, project management skills, and ability to grasp the \'big picture\' are second-to-none.”"]']### Assistant: The agent's job is to provide technical account management for a cybersecurity company, and today the user is reaching out to the agent because they need assistance with messaging and collaboration architecture for their organization.
### Human: Agent: ['Todd Arend', '- General Sales, Marketing and Business Development Services - Sales Execution including mass and specialty big box and ecommerce - Sourcing turnkey direct-to-factory capabilities - Diversified array of Asia factories worldwide built over 30 years - U.S. managed China and Vietnam offices with engineering, trading company, local experience, and 5S QC - Distribution 12 U.S. owned warehouses. - Multiple retail categories served including outdoor power equipment, home and office air quality and air conditioning, art/craft, home décor, health and wellness.', 'Group Business Development Director at Westinghouse Outdoor Power Equipment', 'Westinghouse Outdoor Power Equipment', '[{"company":"Westinghouse Outdoor Power Equipment","company_id":"westinghouseoutdoorpower","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Columbus, Ohio, United States","positions":[{"description":"Founder of ClimateRight LLC, a niche HVAC company which was merged with Midwest Equipment/Westinghouse Outdoor Power LLC in 2020. Collectively, we manufacture and distribute Westinghouse and ClimateRight branded outdoor power equipment including generators, power stations, air conditioners, heaters, and lawn and garden equipment. Our channels are North American national retailers and distributors. Founder of ClimateRight LLC, a niche HVAC company which was merged with Midwest Equipment/Westinghouse Outdoor Power LLC in 2020. Collectively, we manufacture and distribute Westinghouse and ClimateRight branded outdoor power equipment including generators, power stations, air conditioners, heaters, and lawn and garden equipment. Our channels are North American national retailers and distributors.","duration":"Jan 2012 - Present 10 years 7 months","duration_short":"10 years 7 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Westinghouse Outdoor Power Equipment","title":"Group Business Development Director - HVAC"}],"url":"https://www.linkedin.com/company/westinghouseoutdoorpower"},{"company":"Tacom Limited","company_id":"tacom-limited","location":"","positions":[{"description":"Entity for new business development companies and one-off projects. Entity for new business development companies and one-off projects.","duration":"Dec 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Dec 2008","subtitle":"Tacom Limited","title":"Owner"}],"url":"https://www.linkedin.com/company/tacom-limited"},{"company":"AC Marketech","company_id":"acmarketech","location":"Columbus, Ohio Area","positions":[{"description":"Boutique sales execution and strategy firm since 1982 focused on unique products sold in craft, home décor, health & wellness, into mass and specialty retail channels. 30-year track record of bringing dozens of product lines, and thousands of products into distribution for brands like OLFA, PRYM Consumer, Eastman Kodak, Homedics, and SpaRoom. Boutique sales execution and strategy firm since 1982 focused on unique products sold in craft, home décor, health & wellness, into mass and specialty retail channels. 30-year track record of bringing dozens of product lines, and thousands of products into distribution for brands like OLFA, PRYM Consumer, Eastman Kodak, Homedics, and SpaRoom.","duration":"1997 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1997","subtitle":"AC Marketech","title":"Owner"}],"url":"https://www.linkedin.com/company/acmarketech"},{"company":"OLFA North America","company_id":"olfa-north-america","location":"","positions":[{"description":"Started as sales rep, then moved into key accounts. Was named Director of National Accounts, Key Accounts, and ultimately National Sales Manager in the span of three years in this fast growing company. Also roles in New Product Development for OLFA Products Group division. Company was sold to General Housewares in 1997 which became part of Corning (NYSE:GLW) in 1999. Started as sales rep, then moved into key accounts. Was named Director of National Accounts, Key Accounts, and ultimately National Sales Manager in the span of three years in this fast growing company. Also roles in New Product Development for OLFA Products Group division. Company was sold to General Housewares in 1997 which became part of Corning (NYSE:GLW) in 1999.","duration":"1992 1996 4 years","duration_short":"4 years","end_date":"1996","start_date":"1992","subtitle":"OLFA North America","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/olfa-north-america"},{"company":"Pachholder Associates Inc.","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Analyzed high yield debt instruments and made investment recommendations to the portfolio management group for private money manager serving insurance and pension funds. Analyzed high yield debt instruments and made investment recommendations to the portfolio management group for private money manager serving insurance and pension funds.","duration":"Oct 1990 Oct 1992 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 1992","start_date":"Oct 1990","subtitle":"Pachholder Associates Inc.","title":"Financial Analyst"}],"url":""}]', '["Irwin Lambersky “\\"I worked with Todd when I was General Manager at OLFA North America. Todd consistently delivered great results covering national accounts. He grew our Wal-mart and other craft chain accounts year over year. He was an outstanding communicator and always professional\\".”","Bryan Sirak “I have had the great pleasure to have meet Todd and work on internet marking program for one of T odds\' online products. The whole process has been amazing Todd truly is one of the sharpest business people I have meet in my 23 years of sales and marketing of business. Any one that gets the opportunity to meet and work Todd will be better off for doing so. I have and will continue recommend Todd to any one that can use any of his many products. Bryan”"]'] User: ['Emily Frazee', 'Highly motivated individual seeking to launch a successful business career in professional sales, communications, marketing, consulting or management.', 'Executive Operations and Digital Coordinator', 'Kroeger Commercial Real Estate', '[{"company":"Kroeger Commercial Real Estate","company_id":null,"location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Kroeger Commercial Real Estate","title":"Realtor Assistant"}],"url":""},{"company":"Love Your Home Orlando","company_id":null,"location":"Winter Park, Florida, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2021","subtitle":"Love Your Home Orlando","title":"Marketing Assistant"}],"url":""},{"company":"Russell B Rainey, DMD","company_id":"russell-b-rainey-dmd","location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Oct 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Russell B Rainey, DMD","title":"Digital Media Coordinator"}],"url":"https://www.linkedin.com/company/russell-b-rainey-dmd"},{"company":"Rainey Leadership Learning","company_id":null,"location":"Tallahassee, Florida, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2022 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jun 2022","start_date":"Sep 2020","subtitle":"Rainey Leadership Learning","title":"Executive Operations and Digital Coordinator"}],"url":""},{"company":"Tallahassee Plastic Surgery Clinic","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"May 2019 Mar 2020 11 months","duration_short":"11 months","end_date":"Mar 2020","start_date":"May 2019","subtitle":"Tallahassee Plastic Surgery Clinic","title":"Human Resources/ Marketing Intern"}],"url":""},{"company":"Hearth & Soul","company_id":"hearth-soul","location":"Tallahassee, Florida","positions":[{"description":"","duration":"Feb 2019 Mar 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2020","start_date":"Feb 2019","subtitle":"Hearth & Soul","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/hearth-soul"},{"company":"Orlando Science Center","company_id":"orlando-science-center","location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2018 Aug 2018 4 months","duration_short":"4 months","end_date":"Aug 2018","start_date":"May 2018","subtitle":"Orlando Science Center","title":"Summer Camp Counselor"}],"url":"https://www.linkedin.com/company/orlando-science-center"},{"company":"Orlando Realty Service Inc","company_id":"orlando-realty-service-inc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2015 2017 2 years","duration_short":"2 years","end_date":"2017","start_date":"2015","subtitle":"Orlando Realty Service Inc","title":"Assistant"}],"url":"https://www.linkedin.com/company/orlando-realty-service-inc"},{"company":"Kroeger Properties LLC","company_id":"kroeger-properties-llc","location":"Orlando, Florida Area","positions":[{"description":"","duration":"2014 2017 3 years","duration_short":"3 years","end_date":"2017","start_date":"2014","subtitle":"Kroeger Properties LLC","title":"Assistant"}],"url":"https://www.linkedin.com/company/kroeger-properties-llc"}]', '["Mary Kroeger “Emily has worked for us for many years in many different capacities. She was an outstanding employee who went above and beyond in her position. She possesses maturity beyond her years, and has offered insight and growth in the marketing of our business. She is missed and I highly recommend her to any future employer.”","Anslie Jackson Bates “Emily is a joy to work with. She has exceptional leadership and motivational skills, and she is a great teammate with much expertise in customer service. She is loyal, insightful and always has a positive attitude. ”"]']### Assistant: The agent's job is to provide sales execution and business development services, and today the user is reaching out to the agent because they need assistance in launching a successful business career in professional sales and marketing.
### Human: Agent: ['Mary Luketich', 'https://BizWebShop.com We offer Website Design and Development to build your site, then we Manage it, Market it, Protect it, Host it, and help you grow your business. This full service approach gives your business the best opportunity to thrive in an online market. We build web sites, stores, communities, wikis, any kind of site you need. Our experienced team of professionals insures your site includes the tools and features to succeed. We (my husband, Jim and I) have been building websites professionally from home since 2001. We incorporated our business in 2008. We maintain every site we build, becoming the "Web Division"\u200b for each client business. This continues my father\'s legacy as a Community Builder in St. Louis. His legacy lives on as we help small and medium businesses grow. Maybe you just need a Landing page (one-page site), or a portfolio site. Maybe you have a site and need Marketing to get found in the search engines and drive traffic to your site. We can help. Do as much or as little as you like, we do the rest. If you want a site you can edit, we will make that a reality. If you don\'t want to touch your site, we can do it all for you. We offer comprehensive services including Project Management, secure Hosting, web design, web development, e-commerce services, graphic design, logos, database development and server administration. We are proficient in WordPress, OpenCart, Shopify, Bootstrap framework, PHP, MySQL, CSS3, HTML5 sites. If you can dream it, we can build it. We care about communities and believe in tolerance, equality, social responsibility and sustainability and we work toward improving the planet. Our hosting is carbon positive (wind powered). Request a free estimate by email: Mary@BizWebShop.com.', 'We help small businesses grow by creating websites, setting up online marketing and social media accounts.', 'Troxler Inc (BizWebShop.com)', '[{"company":"Troxler Inc (BizWebShop.com)","company_id":null,"location":"Dripping Springs, TX","positions":[{"description":"","duration":"Feb 2008 - Present 13 years 11 months","duration_short":"13 years 11 months","end_date":"Present","start_date":"Feb 2008","subtitle":"Troxler Inc (BizWebShop.com)","title":"Founder and President"}],"url":""},{"company":"Austin Business Consultants","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2002 Mar 2008 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 2008","start_date":"Sep 2002","subtitle":"Austin Business Consultants","title":"Partner"}],"url":""},{"company":"OCCC","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2007 Nov 2007 4 months","duration_short":"4 months","end_date":"Nov 2007","start_date":"Aug 2007","subtitle":"OCCC","title":"Administrative Assistant III"}],"url":""},{"company":"PeakPerformers: TEA","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2007 Jun 2007 6 months","duration_short":"6 months","end_date":"Jun 2007","start_date":"Jan 2007","subtitle":"PeakPerformers: TEA","title":"Human Resources Administrative Assistant"}],"url":""},{"company":"PeakPerformers: TRS","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2006 Dec 2006 9 months","duration_short":"9 months","end_date":"Dec 2006","start_date":"Apr 2006","subtitle":"PeakPerformers: TRS","title":"Human Resources Administrative Assistant"}],"url":""},{"company":"Pioneer Real Estate Services","company_id":null,"location":null,"positions":[{"description":"","duration":"Apr 2003 Aug 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2005","start_date":"Apr 2003","subtitle":"Pioneer Real Estate Services","title":"HOA Assistant Manager"},{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Pioneer Real Estate Services","title":"HOA Manager"}],"url":""},{"company":"Pioneer Property Management","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2003 Apr 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2004","start_date":"Apr 2003","subtitle":"Pioneer Property Management","title":"Administrative Assistant"}],"url":""},{"company":"CB Richard Ellis","company_id":"cbre","location":null,"positions":[{"description":"","duration":"Apr 2000 May 2001 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2001","start_date":"Apr 2000","subtitle":"CB Richard Ellis","title":"Information Management Researcher"},{"description":"","duration":"Nov 1995 Apr 2000 4 years 6 months","duration_short":"4 years 6 months","end_date":"Apr 2000","start_date":"Nov 1995","subtitle":"CB Richard Ellis","title":"Secretary II"}],"url":"https://www.linkedin.com/company/cbre"},{"company":"Tx Dept of Agriculture","company_id":null,"location":"","positions":[{"description":"","duration":"May 1994 Nov 1995 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 1995","start_date":"May 1994","subtitle":"Tx Dept of Agriculture","title":"Accounts Payable Clerk"}],"url":""}]', '["Miranda Monica “Mary is a hard worker and quick to learn, I was lucky to have worked with such a great person.”","Ruiz Myra “Mary was a very dedicated and hard worker. She performed her job with professionalism at all times. She is very knowledgeable of many computer software and was always willing to teach others. Mary is not afraid to take risks and try new things. She will see it through to the finish.”"]'] User: ['Sam Harris', 'I work with companies that are ready to launch new campaigns.', 'Sales & Marketing Manager at Jim Snead Ford', 'Jim Snead Ford', '[{"company":"Jim Snead Ford","company_id":"jim-snead-ford","industry":"Retail","location":"Waynesboro, Virginia, United States","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Jim Snead Ford","title":"Sales & Marketing Manager"}],"url":"https://www.linkedin.com/company/jim-snead-ford"},{"company":"Harris Creative Studio","company_id":null,"location":"Weyers Cave, Virginia Area","positions":[{"description":"Artist, Painter, Photographer, Story Teller Artist, Painter, Photographer, Story Teller","duration":"Jul 2004 - Present 17 years 7 months","duration_short":"17 years 7 months","end_date":"Present","start_date":"Jul 2004","subtitle":"Harris Creative Studio","title":"Artist"}],"url":""},{"company":"Converge Local","company_id":"convergelocal","location":"","positions":[{"description":"","duration":"Aug 2017 Apr 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2020","start_date":"Aug 2017","subtitle":"Converge Local","title":"Director Of Sales Marketing"}],"url":"https://www.linkedin.com/company/convergelocal"},{"company":"Jim Snead Ford","company_id":null,"location":"2401 W. Main St Waynesboro, Va 22980","positions":[{"description":"Sales, Customer Satisfaction, Team Building, Generating Leads, Product Specialist, Customer Management, Parts & Service Liaison, Inventory Management, Financial Management, Loyalty & Retention, Conquest & Lead Acquisition, Subject Matter Expert Sales, Customer Satisfaction, Team Building, Generating Leads, Product Specialist, Customer Management, Parts & Service Liaison, Inventory Management, Financial Management, Loyalty & Retention, Conquest & Lead Acquisition, Subject Matter Expert","duration":"May 2012 Jul 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2017","start_date":"May 2012","subtitle":"Jim Snead Ford","title":"Sales Lead & Financial Manager"}],"url":""},{"company":"CenturyLink","company_id":"centurylink","location":"Charlottesville, Virginia Area","positions":[{"description":"Sales, Generating Leads, Product Specialist, Customer Management, Engineering Liaison Sales, Generating Leads, Product Specialist, Customer Management, Engineering Liaison","duration":"Aug 2007 May 2012 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2012","start_date":"Aug 2007","subtitle":"CenturyLink","title":"Sales"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["Jace Brady “Sam is an incredibly knowledgeable and personable salesman who took the time to listen to my needs for a vehicle and found me the perfect car. He expertly explained the details about the car and the process of purchasing so that I was very comfortable in making my decision. I have recommended his services to friends and family because of my positive experience. ”","Joseph Anderson ““I had the privilege of working with Sam Harris at Embarq Commutation Sales Team for over a year. Sam is outgoing, very driven, and very knowledgeable when it comes to his passion or his work he’s always ready to put in the time to complete the task no matter the challenges. With his creative mind Sam’s analytical skills and ability to work outside the box changes the team’s whole aspect allowing them to see things differently. Sam taught me a lot and will be wonderful asset to any organization”. ”"]']### Assistant: The agent's job is to assist small businesses in setting up online marketing and social media accounts, and today the user is reaching out to the agent because they need help launching a new campaign for their company.
### Human: Agent: ['Lev Koszegi', 'Site Reliability Engineer with over 15 years’ Software and Data Engineering experience in design, development, deployment and support of data-delivery solutions, with special focus on operational excellence throughout the full stack. Passionate about continuous improvement using DevOps, DataOps, and Lean Management principles in Agile teams to increase velocity, reliability, scalability, and value delivered while reducing waste across the entire value stream.', 'DevOps / DataOps Site Reliability Engineer', 'The Standard', '[{"company":"The Standard","company_id":"the-standard","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"The Standard","title":"Site Reliability Engineer"},{"description":"Deliver data solutions for business partners at The Standard, including requirements gathering, data analysis, solution architecture & design, system monitoring, incident analysis and resolution. Champion efforts to mature CI/CD, TDD, & Site Reliability in the company’s Enterprise Data & Analytics Program. Provide consulting & recommendations to business partners using our data solutions. Long familiarity with the company’s transactional and operational systems and how to use ETL/ELT/LETS to move data from them into data lake and data marts. Tech lead on implementation of our Microsoft BI stack in 2012. Technologies in addition to those listed above include ServiceNow and CA Workload Automation ESP Edition.","duration":"Jun 2012 Mar 2022 9 years 10 months","duration_short":"9 years 10 months","end_date":"Mar 2022","start_date":"Jun 2012","subtitle":"The Standard","title":"Data Engineer"},{"description":"Delivered analysis, design, development, implementation, and support of enterprise applications and Expert Systems using C#.Net, C++ and Visual Basic, through all phases of the Software Development Life Cycle.","duration":"Mar 2006 Jun 2012 6 years 4 months","duration_short":"6 years 4 months","end_date":"Jun 2012","start_date":"Mar 2006","subtitle":"The Standard","title":"Software Engineer"},{"description":"Delivered analysis, design, development, implementation, and support of end-user MS Office applications and departmental intranet site using dynamic HTML, CSS, data binding, JavaScript, CGI and Adobe forms. Designed tools linking MS Office apps to Oracle data sources, web applications, and Remedy AR.","duration":"Nov 2002 Mar 2006 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2006","start_date":"Nov 2002","subtitle":"The Standard","title":"Desktop Tools Specialist"}],"url":"https://www.linkedin.com/company/the-standard"},{"company":"Heartistry Graphics","company_id":null,"location":"","positions":[{"description":"Developed dynamic websites for a variety of clients. Created illustrations, designs, and layouts for packaging and promotional material. Developed dynamic websites for a variety of clients. Created illustrations, designs, and layouts for packaging and promotional material.","duration":"Nov 1999 Nov 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2002","start_date":"Nov 1999","subtitle":"Heartistry Graphics","title":"Graphic & Web Designer"}],"url":""},{"company":"The Standard","company_id":"the-standard","location":"","positions":[{"description":"Administered Billing and Contract systems for Employee Benefits. Assisted with implementation of GroupFacts system upgrade for Y2K. Created end-user applications to support the Group Policy Administration teams. Administered Billing and Contract systems for Employee Benefits. Assisted with implementation of GroupFacts system upgrade for Y2K. Created end-user applications to support the Group Policy Administration teams.","duration":"Apr 1997 Nov 1999 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 1999","start_date":"Apr 1997","subtitle":"The Standard","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/the-standard"}]', '["Curtis Marsden “Lev is not just technically adept with attention to detail and always looking to learning new things. He is also very personable with a great sense of humor. Lev is always a pleasure to work with. I would work with him again without hesitation. You can count on him to do the job the right way the first time.”","Stephen Abbott “I worked with Lev at The Standard and am happy to recommend him. He\'s very astute, knows his technology and is an extremely hard worker. Given a problem or task he is able to determine what needs to be done and then do the work necessary to make things happen. I would be happy to work with Lev again in the future, should the opportunity present itself.”"]'] User: ['Greg Buchanan', 'Over 30 years experience working on Defined Benefit pension plans. Specialties: Defined Benefit plans', 'Pension Actuary', 'Home', '[{"company":"Home","company_id":null,"location":"Indianapolis, Indiana, United States","positions":[{"description":"","duration":"Apr 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Apr 2020","subtitle":"Home","title":"Retired"}],"url":""},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"","duration":"Jun 2014 Apr 2020 5 years 11 months","duration_short":"5 years 11 months","end_date":"Apr 2020","start_date":"Jun 2014","subtitle":"Fidelity Investments","title":"Contractor"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"Fidelity Investments","company_id":"fidelity-investments","location":"","positions":[{"description":"Lead project team as the Defined Benefit expert on new business implementations (bringing in new clients) and Corporate Actions (projects on existing clients).Gather, learn, and document comprehensive Defined Benefit Plan information.Communicate this information effectively with broad audiences.Collaborate with internal business partners across diverse disciplines to develop and implement effective solutions on behalf of our clients. Lead project team as the Defined Benefit expert on new business implementations (bringing in new clients) and Corporate Actions (projects on existing clients).Gather, learn, and document comprehensive Defined Benefit Plan information.Communicate this information effectively with broad audiences.Collaborate with internal business partners across diverse disciplines to develop and implement effective solutions on behalf of our clients.","duration":"Jun 2007 Dec 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2009","start_date":"Jun 2007","subtitle":"Fidelity Investments","title":"Senior Pension Benefit Consultant"}],"url":"https://www.linkedin.com/company/fidelity-investments"},{"company":"United Actuarial Services","company_id":null,"location":"","positions":[{"description":"Enrolled actuary for over 20 multi-employer pension plansServed as clients’ primary contact presenting all valuations, studies and reportsProvided analyses to Boards of Trustees at their meeting and made presentations to large groups of plan participantsManaged analysts’ work on valuations, cost studies and related services to meet deadlinesReviewed plan documents and SPD’s for compliance and desired benefit designAcquired new business through successful presentations of firm proposals","duration":"Oct 2003 Jan 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jan 2007","start_date":"Oct 2003","subtitle":"United Actuarial Services","title":"Consulting Actuary"}],"url":""},{"company":"Gardner & White","company_id":"gardner-&-white","location":"","positions":[{"description":"Sole consultant for all defined benefit clients, Church and Single EmployerPrepared and filed all government filingsPerformed all benefit calculations and annual benefit statementsPrepared valuations, studies, FAS 87/88/132R and any other required reports Sole consultant for all defined benefit clients, Church and Single EmployerPrepared and filed all government filingsPerformed all benefit calculations and annual benefit statementsPrepared valuations, studies, FAS 87/88/132R and any other required reports","duration":"Apr 1997 Oct 2003 6 years 7 months","duration_short":"6 years 7 months","end_date":"Oct 2003","start_date":"Apr 1997","subtitle":"Gardner & White","title":"Consulting Actuary"}],"url":"https://www.linkedin.com/company/gardner-&-white"},{"company":"McCready and Keene","company_id":null,"location":"","positions":[{"description":"Managed and helped prepare valuations, studies and FAS 87/88/132R reportsDeveloped benefit calculation spreadsheets and reviewed benefit calculationsManaged preparation and filing of all government formsReviewed plan documents and SPD’s for compliance and desired benefit design Managed and helped prepare valuations, studies and FAS 87/88/132R reportsDeveloped benefit calculation spreadsheets and reviewed benefit calculationsManaged preparation and filing of all government formsReviewed plan documents and SPD’s for compliance and desired benefit design","duration":"Apr 1981 Apr 1997 16 years 1 month","duration_short":"16 years 1 month","end_date":"Apr 1997","start_date":"Apr 1981","subtitle":"McCready and Keene","title":"Consulting Actuary"}],"url":""},{"company":"Capital Holding Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 1975 Apr 1981 6 years 3 months","duration_short":"6 years 3 months","end_date":"Apr 1981","start_date":"Feb 1975","subtitle":"Capital Holding Corporation","title":"Student Actuary"}],"url":""}]', '["Brian Buckley “I worked with Greg on an implementation project at Fidelity Investments. Greg is an experienced pension actuary with solid defined benefit and actuarial skills. Greg was always willing to assist others during the project and I valued him as a resource. Every member of the team enjoyed working with Greg. He was both professional and personable. Greg would be a welcome and valuable addition to any organization.”","Andrew McConnell “Greg is very easy going, always willing to learn new things, listens to other points of view and is not afraid to provide his input in a team setting.”"]']### Assistant: The agent's job is to provide consulting and recommendations to business partners using data solutions, and today the agent is reaching out to the user because they need assistance in implementing effective solutions for their clients' Defined Benefit plans.
### Human: Agent: ['Brad Tino', 'Solution selling to the worlds largest enterprise customers from the C-Level audience to the end user! Solid understanding of vmware and associated technologies and a subject matter expert (SME) of VMware Workspace ONE. Known for innovation, creativity and assuming a leadership role in problem definition and their solutions.', 'Enterprise Sales Engineer', 'VMware', '[{"company":"VMware","company_id":"vmware","industry":"Software Development","location":"Georgia, United States","positions":[{"description":"Solutions engineer focused on Workspace ONE unified endpoint management (UEM / MDM / PC Modern Management) and all of its encompassing digital workspace solutions• Present, demonstrate, and evangelize the VMware Anywhere Workspace value proposition, vision and technologies, strategy, and product roadmaps to partners and Enterprise Customer roles including C-level executives, technical management, and technical engineers.• Understand the customer\'s business objectives, and match VMware Workspace ONE competencies, to achieve customer\'s business and technical requirements.• Build long-term business relationships and become a trusted adviser for customers across all lines of business.• Perform Assessments from financial and infrastructure data collection to create customer ROI/TCO reports.• Assist with preparation of proposals, statements of work, RFPs’, and supporting documents for customers.• Identify new customer projects for VMware solutions, and participate in demand generating (prospecting) and pipeline building events and activities.• Provide consistent field reporting, and data input via Salesforec.com• Ensures the success of proof-of-concepts (POCs) by leveraging all available resources• Participates and may often lead in SE discussion forums","duration":"Apr 2013 - Present 8 years 7 months","duration_short":"8 years 7 months","end_date":"Present","start_date":"Apr 2013","subtitle":"VMware","title":"Senior Solution Engineer"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"Scientific Learning","company_id":"scientific-learning","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Nov 2003 Jul 2012 8 years 9 months","duration_short":"8 years 9 months","end_date":"Jul 2012","start_date":"Nov 2003","subtitle":"Scientific Learning","title":"Senior Field Technical Engineer - Southeast Region"}],"url":"https://www.linkedin.com/company/scientific-learning"},{"company":"Maxtor","company_id":"maxtor","location":"","positions":[{"description":"","duration":"Apr 2000 Sep 2002 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2002","start_date":"Apr 2000","subtitle":"Maxtor","title":"Field Applications Engineer"}],"url":"https://www.linkedin.com/company/maxtor"},{"company":"Computer Curriculum Corporation","company_id":"computer-curriculum-corporation","location":"Greater Atlanta Area","positions":[{"description":"","duration":"1995 2000 5 years","duration_short":"5 years","end_date":"2000","start_date":"1995","subtitle":"Computer Curriculum Corporation","title":"Sr. Field Systems Engineer"}],"url":"https://www.linkedin.com/company/computer-curriculum-corporation"}]', '["Gareth Young “Brad is a passionate and experienced sales engineer, driven to ensure the success of his clients through the consistent delivery of innovative services and solutions. He has in-depth knowledge of VMware solutions and services, ensuring the success of our strategic projects that have a global reach. His can-do attitude makes him a valuable asset to any organization.”","Art Baisley, PMP® “I had the privilege of working with Brad at Computer Curriculum Corporation on a number of projects. He is a creative problem solver with excellent technical ability, strong customer skills, a collaborative work style, and a tremendous work ethic. His ability to communicate effectively at all levels internally and with clients fosters a confidence that even the most complex of activities will be completed with ease. Any organization fortunate to have him on staff would quickly recognize his value as his contributions would be significant.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to provide enterprise sales engineering solutions for VMware, and today the user is reaching out to the agent because they need assistance with troubleshooting and testing various IT issues in their current role as an IT system administrator at Martin Bros.
### Human: Agent: ['Kevin Sloan', 'Proven leader and market developer with significant success driving innovative business strategy and change that promotes organizational growth and optimizes results. Successful history in building and developing winning teams, earning key accounts, and devising and implementing profitable practices. Entrepreneurial spirit, dedicated to building successful business partnerships that solve complex challenges and increase profitability. Examples of my achievements include: • Built innovative licensing agreement, exponentially increasing profits. • Launched new product line from concept to production, high profits in first two months. • Implemented program facelift increasing annual sales percentage by 35%. • Increased market footprint, grew business 683%. • Created new business model incorporating local sales representatives, increased market segment to 40% of revenue. • Overcame setback; developed new vision providing increased strength and momentum. • Turned around culture, improved positive communication and increased collaboration. • Enhanced company growth by negotiating top talent acquisition. Specialties: Strategic Initiatives, Market Expansion, Turnaround, Team Building & Development, Customer Experience, Negotiations, Business Development, Operations, Change Management, Sales Management, P&L, Product Management, Performance Improvement, Social Media Strategy, Marketing Initiatives, Demand Creation, Strategic Partnerships, Major Account Development, Performance Improvement', 'Vice President of Sales and Marketing at Zephyr Graf-X', 'Zephyr Graf-X', '[{"company":"Zephyr Graf-X","company_id":"zephyr-graf-x","industry":"Retail Apparel and Fashion","location":null,"positions":[{"description":"Zephyr strives to be an innovative and creative manufacturer of licensed (NCAA) and recreational products. Zephyr has been creating best-selling hats of all types for more than two decades. In my role, I work with others to organize, develop, and implement objectives to build sustainable increases in sales.Promoted to lead vision, growth, cooperation, strategy, supply chain, programs, product development, and marketing strategies with P&L budget management. Identify and assess business opportunities through site visits, business relationship development, and trend research. • Recruit and train senior leadership including CSR Director, Licensing Director, and multiple sales managers.• Implement growth initiatives, marketing strategies, product development plans, evaluate progress and collaborate on action plans that address remediation at multiple international factories.• Implemented practices to improve positive communication and increase collaboration.• Gained insights on potential alternative product needs; pitched and obtained four exclusive NCAA headwear contracts.","duration":"2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2014","subtitle":"Zephyr Graf-X","title":"Vice President of Sales and Marketing"},{"description":"Created and implemented effective direct sales strategies and led nationwide revenue growth. Built and reported revenue projections and forecasts.• Drove improvements in lead generation, pipeline growth, and opportunity close rates, facilitating quarterly and annual revenue goal attainment. • Built and maintained long lasting relationships with clients, improving retention and client satisfaction.• Engineered new market entry, grew revenue 683%.","duration":"2012 2014 2 years","duration_short":"2 years","end_date":"2014","start_date":"2012","subtitle":"Zephyr Graf-X","title":"National Sales Manager"},{"description":"Created Team Sales Division. Analyzed market share, competition, and implemented strategies that enhanced sustainable seven figure business within two years. Established and maintained a high performance team delivering consistent team participation rates across all sales metrics.• Coordinated and tracked deliverables and accomplishments across multiple initiatives and projects, executing new strategies that yielded sustainable increased market share from 0% to 40% of company revenue.• Created program producing 1,300% growth in non-licensed division.","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Zephyr Graf-X","title":"Team Sales Manager"}],"url":"https://www.linkedin.com/company/zephyr-graf-x"},{"company":"Eco Elite Pest Control","company_id":null,"location":"","positions":[{"description":"Expanded newly opened franchise territory by spearheading marketing initiatives and leading total sales. Expanded newly opened franchise territory by spearheading marketing initiatives and leading total sales.","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Eco Elite Pest Control","title":"Sales Manager"}],"url":""}]', '["Michel Bergeron “Sports is a great way to learn of ones character and work ethic. I’ve known Kevin since our college baseball playing days at Brigham Young University (2005). He was the hardest working freshman on our team at the time and because of it became a great contributor to our teams success that year. Kevin is of the highest quality. ”","Bobby Applegate “I highly recommend Kevin Sloan in all aspects of business and life. He is a family man with strong values. Treats people with respect and completes tasks to the end. He has a strong mind for marketing and sales. I have known Kevin for over 15 years and I have nothing but positive experiences to share. I strongly believe that he would be a great asset in any business partnership. I give Kevin my highest endorsement. Bobby Applegate”"]'] User: ['Kevin Kowaleski', 'Accomplished information technology leader with expertise in Information Security and Application Development. Have led teams of IT professionals comprised of both employees and vendors. I am Customer oriented and form strong working relationships with the people that use our technologies.', 'Director of Integration Services at Applied Systems', 'Applied Systems', '[{"company":"Applied Systems","company_id":"applied-systems","industry":"Software Development","location":"University Park, IL","positions":[{"description":"Organizational leadership of the Integration Services team consisting of programmers and business analysts to develop custom integrations for clients needing to connect Applied\'s Epic application to third party software.","duration":"Jun 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Applied Systems","title":"Director of Integration Services"}],"url":"https://www.linkedin.com/company/applied-systems"},{"company":"CNA Insurance","company_id":"cna-insurance","location":null,"positions":[{"description":"Directed the Identity Access Management (IAM) team which was comprised of company employees and Managed Service Provider resources. Acted as point of escalation to resolve issues pertaining to access requests, audit questions, and any other issues pertaining to IAM processes. Served as the Liaison between the Managed Service Providers and internal resources and teams. Oversaw Managed Service Provider to ensure quality delivery and outcomes were achieved.","duration":"Jul 2017 Dec 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2018","start_date":"Jul 2017","subtitle":"CNA Insurance","title":"Information Security Director (Identity Access Management)"},{"description":"Provided organizational leadership of the Run the Business team which was comprised of company employees and Managed Service Provider resources. Served as a point of escalation for application owners, business partners, and managed services providers for application maintenance and support activities such as resolution of incidents and defects, batch job processing, and application checkouts. Acted as a consultant, advisor, and coached the Managed Service Providers assisting them in setting up or revising operational procedures.","duration":"Jul 2016 Jul 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2017","start_date":"Jul 2016","subtitle":"CNA Insurance","title":"Application Development Director"},{"description":"Development Lead on Technology Portfolio projects needing application development resources involved to test or remediate systems or components affected by the technology changes or upgrades. Served as Liaison between Application Owners, Managed Service Providers (MSP) and the Technology Portfolio Project Managers to engage the MSPs and gather estimates and costs related to the various projects. Managed the MSPs throughout the engagement.","duration":"May 2011 Jul 2016 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jul 2016","start_date":"May 2011","subtitle":"CNA Insurance","title":"Application Engineer"},{"description":"Drove organizational leadership of 40 Claim and Legal software professionals including company employees and contracted staff augmentation resources and managed relationships between development teams, client organizations and other stakeholders. Managed $3.5 million budget for the delivery of business demand changes for the Claim and Legal application portfolios.","duration":"Jun 2005 May 2011 6 years","duration_short":"6 years","end_date":"May 2011","start_date":"Jun 2005","subtitle":"CNA Insurance","title":"Application Development Director"},{"description":"Organizational leadership of 15 Claim software professionals including company employees and contracted staff augmentation resources. Sub Development Lead for work to deliver foundational next generation Claims processing system.","duration":"Jun 1999 Jun 2005 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jun 2005","start_date":"Jun 1999","subtitle":"CNA Insurance","title":"Application Development Manager"},{"description":"","duration":"Oct 1996 Jun 1999 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 1999","start_date":"Oct 1996","subtitle":"CNA Insurance","title":"Technical Analyst III"},{"description":"","duration":"Oct 1992 Oct 1996 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 1996","start_date":"Oct 1992","subtitle":"CNA Insurance","title":"Technical Analyst II"},{"description":"","duration":"Apr 1990 Oct 1992 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 1992","start_date":"Apr 1990","subtitle":"CNA Insurance","title":"Technical Analyst I"},{"description":"","duration":"Oct 1988 Apr 1990 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 1990","start_date":"Oct 1988","subtitle":"CNA Insurance","title":"Programmer Analyst III"},{"description":"","duration":"Oct 1986 Oct 1988 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 1988","start_date":"Oct 1986","subtitle":"CNA Insurance","title":"Programmer Analyst II"}],"url":"https://www.linkedin.com/company/cna-insurance"}]', '["“I worked with Kevin for a little over a year in the project management and Identity and Access Management spaces at CNA insurance. I reported directly to Kevin for that entire time period and as a people manager you will be hard pressed to find someone as well-suited to that role than Kevin. Kevin was always there to provide feedback and guidance in my day-to-day activities; in addition he also gave me the opportunity to expand my responsibilities and place me in spaces that would grow my professional career. Kevin was great at communicating company-wide direction and how it related to the our area in Information Security.”","“I\'ve worked with Kevin since joining CNA in 2009 and always hoped to have him on my team. Kevin prides himself on ensuring he understands expectations and strives to meet those every single day. When I brought Kevin into my organization I no longer needed to worry that I was going to be blindsided by something that I did not know about, but should have. Kevin\'s team-building and leadership skills helped provide stability during a time of big changes within CNA. I would recommend Kevin and would love the opportunity to work with him again.”"]']### Assistant: The agent's job is to drive business growth and optimize results, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in integrating custom IT solutions for Applied Systems' software.
### Human: Agent: ['TJ (Timothy James) Walker', 'I am a results driven Television & Advertising Producer whose objective is to get the job done correctly, efficiently, and on budget, all while supporting the overall creative vision. I work well in high stress environments and have proven experience managing multiple projects simultaneously. I carry 10+ years experience in Television/Film Production and 2 years experience in Advertising.', 'Freelance Production Professional (Producer, Production Manager, Production Coordinator, Stage Manager, Casting Manager)', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Freelance","title":"Freelance Producer"}],"url":""},{"company":"Broadcast Management Group, Inc.","company_id":"broadcast-management-group-llc","location":"Las Vegas, Nevada, United States","positions":[{"description":"Provide ongoing support for remote productions, on-location productions, and day-to- day operations of BMG’s REMI Broadcast Center. Provide hands-on support for our Las Vegas Broadcast Operations Center, manage client and vendor relationships, and manage assigned productions throughout the country. Responsible for building production schedules in BMG’s facility management system, building production books, building and maintaining budgets, managing freelance bookings, managing and growing our freelance network, and assisting with technical functions in the control room as needed.","duration":"Apr 2021 Jul 2021 4 months","duration_short":"4 months","end_date":"Jul 2021","start_date":"Apr 2021","subtitle":"Broadcast Management Group, Inc.","title":"Product Manager"}],"url":"https://www.linkedin.com/company/broadcast-management-group-llc"},{"company":"Various","company_id":null,"location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Oct 2020 Apr 2021 7 months","duration_short":"7 months","end_date":"Apr 2021","start_date":"Oct 2020","subtitle":"Various","title":"Freelance Production"}],"url":""},{"company":"R&R Partners","company_id":"r&r-partners","location":"Las Vegas, Nevada Area","positions":[{"description":"Production Coordinator responsible for all aspects of production on projects. Production Coordinator responsible for all aspects of production on projects.","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"R&R Partners","title":"Production Coordinator"}],"url":"https://www.linkedin.com/company/r&r-partners"},{"company":"Revolution Marketing and Management","company_id":"revolutionmarketingandmanagement","location":"Las Vegas, Nevada","positions":[{"description":"","duration":"Aug 2017 Mar 2018 8 months","duration_short":"8 months","end_date":"Mar 2018","start_date":"Aug 2017","subtitle":"Revolution Marketing and Management","title":"Executive Campaign Manager"}],"url":"https://www.linkedin.com/company/revolutionmarketingandmanagement"},{"company":"AMS Pictures","company_id":"ams-pictures","location":"Las Vegas, Nevada Area","positions":[{"description":"","duration":"Apr 2017 Jun 2017 3 months","duration_short":"3 months","end_date":"Jun 2017","start_date":"Apr 2017","subtitle":"AMS Pictures","title":"Production Manager"}],"url":"https://www.linkedin.com/company/ams-pictures"},{"company":"Pilgrim Media Group","company_id":"pilgrim-studios","location":"","positions":[{"description":"- Oversaw crew of 70 people- Familiar with Casting Events- Scheduling for 20+ crew- Interviewing & Hiring of Production Assistants-Payroll Processing- Office administrative work-Set-up accounts with Vendors for all Logistical needs (Housing, Travel, Transportation, Equipment, etc)-Track all spending and help Line Producer monitor & balance Budget.The Ultimate Fighter Seasons 8-25, TUF Latin 1 & 2, TUF Brazil 4 - Oversaw crew of 70 people- Familiar with Casting Events- Scheduling for 20+ crew- Interviewing & Hiring of Production Assistants-Payroll Processing- Office administrative work-Set-up accounts with Vendors for all Logistical needs (Housing, Travel, Transportation, Equipment, etc)-Track all spending and help Line Producer monitor & balance Budget.The Ultimate Fighter Seasons 8-25, TUF Latin 1 & 2, TUF Brazil 4","duration":"Jun 2008 Mar 2017 8 years 10 months","duration_short":"8 years 10 months","end_date":"Mar 2017","start_date":"Jun 2008","subtitle":"Pilgrim Media Group","title":"Production Manager"}],"url":"https://www.linkedin.com/company/pilgrim-studios"},{"company":"Pilgrim Media Group","company_id":"pilgrim-studios","location":"Las Vegas, Nevada Area","positions":[{"description":"On-Location Field Coordinator. Ran Cast House and Office Locations.Ultimate Fighter Seasons 5, 6, and 7 On-Location Field Coordinator. Ran Cast House and Office Locations.Ultimate Fighter Seasons 5, 6, and 7","duration":"Jan 2007 Apr 2008 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2008","start_date":"Jan 2007","subtitle":"Pilgrim Media Group","title":"Field Production Coordinator"}],"url":"https://www.linkedin.com/company/pilgrim-studios"},{"company":"Pilgrim Media Group","company_id":"pilgrim-studios","location":"","positions":[{"description":"Assisted in running the day to day Production Office operations.Ultimate Fighter Season 4 Assisted in running the day to day Production Office operations.Ultimate Fighter Season 4","duration":"May 2006 Jul 2006 3 months","duration_short":"3 months","end_date":"Jul 2006","start_date":"May 2006","subtitle":"Pilgrim Media Group","title":"Assistant Production Coordinator"}],"url":"https://www.linkedin.com/company/pilgrim-studios"},{"company":"51 Minds Entertainment","company_id":"51-minds-entertainment","location":"Las Vegas, Nevada Area","positions":[{"description":"Camera Production Assistant Surreal Life \\"Fame Games\\" Camera Production Assistant Surreal Life \\"Fame Games\\"","duration":"Mar 2006 Apr 2006 2 months","duration_short":"2 months","end_date":"Apr 2006","start_date":"Mar 2006","subtitle":"51 Minds Entertainment","title":"Production Assistant"}],"url":"https://www.linkedin.com/company/51-minds-entertainment"},{"company":"Pilgrim Media Group","company_id":"pilgrim-studios","location":"","positions":[{"description":"Jack-of-all trades (Set-up, Tear-down, shopping, meal runs, labor, etc)Ultimate Fighter Season 3 Jack-of-all trades (Set-up, Tear-down, shopping, meal runs, labor, etc)Ultimate Fighter Season 3","duration":"Jan 2006 Mar 2006 3 months","duration_short":"3 months","end_date":"Mar 2006","start_date":"Jan 2006","subtitle":"Pilgrim Media Group","title":"Production Assistant"}],"url":"https://www.linkedin.com/company/pilgrim-studios"}]', '["Jenna P. “TJ is such a hard worker and a joy to be around. He puts his heart into his work and is always thoughtful - in both professional and personal relationships. I went on my first production shoot with TJ and had no idea what to expect, but he was so proactive in giving me all the information I needed. It made me feel so much more secure and made me feel integrated into the team. He truly cares and looks out for others and that\'s what makes him such a reliable friend and co-worker. ”","Cameron Calder “I haven\'t worked in the same department as TJ, but TJ would interact with our Accounting Department from time to time for needs. TJ is very friendly and respectful of others. TJ also reached out to me and others in the department to get to know us and build valuable relationships across departments. TJ is a nice guy.”"]'] User: ['Dana Bettencourt', 'Accomplished Retail Manager with extensive experience in process improvement, employee engagement, inventory management, budgeting, and scheduling. Exceptional leadership skills focused on team development, creating a culture where everyone feels valued. Ability to seamlessly manage multiple projects and deadlines while providing stellar guest service.', 'Store Management | Retail', 'The TJX Companies, Inc.', '[{"company":"The TJX Companies, Inc.","company_id":"tjx","industry":"Retail","location":"Sacramento, California, United States","positions":[{"description":"","duration":"Aug 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Aug 2021","subtitle":"The TJX Companies, Inc.","title":"Store Operations Manager"}],"url":"https://www.linkedin.com/company/tjx"},{"company":"Broadridge Customer Communications","company_id":null,"location":"El Dorado Hills, California, United States","positions":[{"description":"","duration":"May 2006 Jul 2020 14 years 3 months","duration_short":"14 years 3 months","end_date":"Jul 2020","start_date":"May 2006","subtitle":"Broadridge Customer Communications","title":"Human Resources Specialist"}],"url":""},{"company":"Target","company_id":"target","location":"Citrus Heights, California, United States","positions":[{"description":"","duration":"Mar 1997 Jul 2004 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jul 2004","start_date":"Mar 1997","subtitle":"Target","title":"Team Lead"}],"url":"https://www.linkedin.com/company/target"},{"company":"The Sports Barn","company_id":null,"location":"Carmel, California, United States","positions":[{"description":"","duration":"Mar 1986 Oct 1995 9 years 8 months","duration_short":"9 years 8 months","end_date":"Oct 1995","start_date":"Mar 1986","subtitle":"The Sports Barn","title":"Operations Manager | Buyer | Owner"}],"url":""}]', '["Elizabeth Drummond “Dana Bettencourt has demonstrated a very high level of performance as well as efficient and effective skill sets in diverse working environments that strive to provide excellent products, customer service and satisfaction. I had the pleasure of working with Dana in Human Resources for 10 years, and she was critical to the success of our operations. She completed a variety of tasks and responsibilities efficiently, accurately, and consistently on time; while displaying her ability to be flexible, insightful and proactive with processes. Dana is a champion of continuous improvement in her management style of setting clear expectations and showing appreciation for employees. She understands and communicates successfully the critical values and directives of an organization with ease and without supervision. Her nearly 25 years’ experience working in various retail businesses, including 10 years as a business owner of a boutique shop, have developed her marketing and customer identification skills, as well as decision-making ability that will contribute greatly and strengthen any organization. I highly recommend Dana Bettencourt for any employment opportunity she pursues as she has proven herself to be an exemplary employee. If you wish to have more information on my knowledge and experiences with Dana’s work attributes, please contact me. ”","Julie Worley, SHRM-SCP, SPHR, PHRca “I had the honor of working with Dana for a number of years. Her ability to understand the business, department, and employees needs made her invaluable to our team. She is extremely organized, has the ability to streamline processes for maximum efficiency and is dedicated to her team. I highly recommend Dana!!”"]']### Assistant: The agent's job is to manage assigned productions and grow the freelance network. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity for a retail project.
### Human: Agent: ['Hillary Kaplan', 'Klein Hersh has delivered strategic hiring solutions for the world’s foremost pharmaceutical and biotechnology companies since 1998. By pairing one of the life sciences industry’s largest networks with our team of dedicated search consultants, Klein Hersh builds in-depth relationships to identify critical hires with unparalleled speed and precision. With permanent and contract search options to fit any need and a no-frills approach to matching the right people with the right companies, Klein Hersh will get you to your short list faster. From discovery through commercialization, in the laboratory or the boardroom, when you’ve got big seats to fill, Klein Hersh Delivers. Visit www.KleinHersh.com to find your next expert Main areas of expertise: Bioprocess Development, Manufacturing Sciences/Technology, Production, Engineering, Bioanalytical Development, CMC, Operations Specialties: Upstream & downstream process development, manufacturing, process engineering, cell line development, cell culture, fermentation, protein purification, facilities/maintenance engineering, process scale up, technology transfer, optimization, validation, MSAT, tech services, cGMPs, production, bioanalytical, cell therapy, stem cells, tissue engineering, biologics, regenerative medicine, gene therapy Contact Info: ✉ hkaplan@kleinhersh.com Office: 267-948-1443', 'Biologics/Cell & Gene Therapy Recruiter - CMC Bioprocess Manufacturing and Operations', 'Klein Hersh International', '[{"company":"Klein Hersh International","company_id":"klein-hersh-international","industry":"Staffing and Recruiting","location":"United States","positions":[{"description":"Upstream & downstream process development, manufacturing, process engineering, cell line development, cell culture, fermentation, protein purification, HPLC, process scale up, technology transfer, optimization, validation, characterization, MSAT, tech services, cGMP, production, bioanalytical, cell therapy, stem cells, tissue engineering, biologics, regenerative medicine, CMC, T cells, CAR-T, bioassay, QC, quality control, gene therapy, AAV✉ hkaplan@kleinhersh.com Office (call/text): 267-948-1443 NOW RECRUITING ON THE FOLLOWING OPPORTUNITIES: (updated JULY 2021)PERMANENT:• Director of Process Development - Boston• Director of Analytical (cell therapy) - CO• VP of Process Development (cell therapy) - CO• Chief Technical Operations (cell therapy) - Los Angeles• Sr./Director of MSAT- NC• Sr./Director of Process Development (gene therapy) - NC• VP of Technical Operations (cell therapy) - Philadelphia• AD of Drug Product - Remote • Head of CMC (stem cell) - Remote/Boston/Euro• VP of Technical Operations (cell therapy) - Remote • Sr. /Director of Supply Chain - San Francisco• VP of Process Development & Manufacturing - San Francisco• VP of CMC (gene editing) - San Francsico• VP of Process Development (cell therapy) - San Diego• VP of Technical Operations (cell therapy) - San Diego CONSULTING:• SVP+ gene therapy CMC - 6+ month project • Have PT or project based needs? get in touch!","duration":"Jun 2011 - Present 10 years 2 months","duration_short":"10 years 2 months","end_date":"Present","start_date":"Jun 2011","subtitle":"Klein Hersh International","title":"Executive Recruiter, Biologics CMC Process Development & Manufacturing Operations"}],"url":"https://www.linkedin.com/company/klein-hersh-international"}]', '["“I highly recommend Hillary as a recruiter. Hillary has been keeping in touch and diligently following up on opportunities when we worked together. She is one of a very few recruiters who follows on opportunity whether it worked out of not and definitely keeps in touch through the years. Knowledgeable, personable, thorough, are among the characteristics that I like about Hillary. ”","“Hillary Kaplan was the recruiter who guided me into my current position. She was an absolutely fantastic professional during the whole process. Hillary took the time to complete a thorough pre-screening of me to see if the skills and fit were close to what the company needed. Her communication skills are outstanding - her phone calls right after a scheduled interview were very helpful. She has a real talent for communicating the core features and concerns - for both sides. Once the initial offer was made she also handled the delicate parts of negotiating the terms. A wonderful experience that I hope I don\'t need any time soon. But when I do, I hope I can work with Hillary again. ”"]'] User: ['Lisa Noeltner', 'Senior level recruiter with a bias towards action and transparency. High emphasis on technical recruiting, but have also recruited for product teams, sales and marketing, business, leadership, and all roles in between. Very connected with a passion for startups, helping them scale (many times as their only recruiter), building their brand, delighting the candidates and hiring managers, and finding the best talent for the roles that need to be filled! Known for being fast, efficient, recruiting mostly passive candidates, working very well with hiring managers/teams to keep things moving along, and getting things done!Very passionate about recruiting the right people for the right role so if I reach out to you about an opportunity it means I have reviewed your profile and have an opportunity that I think you might actually be interested in. I believe in having honest and direct conversations with all candidates, addressing sticking points upfront to save everyone time.', 'Senior Recruiter', 'Lisa Noeltner', '[{"company":"Lisa Noeltner","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Highly focused recruiter working direct with hiring managers. I love helping start-ups scale, as well as sharing great opportunities with passionate candidates that raise the bar!. I have tons of respect for the candidates that I typically deal with because they truly love their work...it\'s amazing. I also work with growing companies or companies who have hard to fill or very specific type of roles that require a skilled recruiter for the job! I brand your company, create wonderful candidate experiences, point out stalling points and help create an environment of recruiting excellence. Over the years I have specialized in recruiting for engineering and technical roles but I am comfortable recruiting for any role as long as I have all the information needed to have candid, direct conversations with candidates.","duration":"Jan 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Lisa Noeltner","title":"Senior Recruiter @lisanoeltner"}],"url":""},{"company":"Volansi","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Volansi is revolutionizing logistics through its automated aerial delivery solution, leveraging cutting-edge robotics and automation technologies.I worked as part of the Volansi team and reported directly to the CEO to help the company flourish with the best and the brightest people who have a passion for what we do and what they do as a career.","duration":"Aug 2019 Sep 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2020","start_date":"Aug 2019","subtitle":"Volansi","title":"Senior Manager of Recruiting"}],"url":""},{"company":"Freefly Systems","company_id":"freefly","location":"Woodinville Washington (remote from SF Bay Area)","positions":[{"description":"Headed up recruiting as part of the Freefly Systems team, reporting directly to the CEO. Freefly represents the intersection of art and technology. Our team consists of industry leaders all focused on one task – inventing solutions to allow unrestricted camera movement.WE ADMIRE PEOPLE WHO AREEFFICIENTWe built Freefly from the ground up in just over 5 years without a dime of outside investment. We’ve learned to do more than people think is possible, quicker, and cheaper.TRANSPARENTWe are building Freefly to be an Evergreen company, a long term hub of innovation. Transparency and building from first principles are key. Good ideas win here.INNOVATIVEWe see the world differently. We combine technologies in novel ways to drive incredible user value (and smiles!)","duration":"Jan 2018 Aug 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2019","start_date":"Jan 2018","subtitle":"Freefly Systems","title":"Senior Recruiter in charge of all recruiting for the company"}],"url":"https://www.linkedin.com/company/freefly"},{"company":"Skycart","company_id":"skycart","location":"San Jose CA","positions":[{"description":"Reported to the CEO and CTO - headed up recruiting SKYCART set out to revolutionize the way physical goods were shipped by using drones. They have autonomous (self-flying) delivery drones, that address a US$120B global market for last mile logistics, the final leg of the supply chain which is typically the most expensive and least efficient.Its state-of- the-art transportation system combines drone hardware, software, a mobile application and cloud technology to offer faster, reliable and cost-efficient delivery. Autonomous from pickup to delivery, Skycart is designed to scale from a single drone to thousands of drones for network operations.Imagine the possibilities with instant delivery, location-independent shipping and 24/7 operations.","duration":"Nov 2015 Feb 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2018","start_date":"Nov 2015","subtitle":"Skycart","title":"Head of Recruiting"}],"url":"https://www.linkedin.com/company/skycart"},{"company":"Clean Tech Open","company_id":"cleantech-open","location":"","positions":[{"description":"Mission of The Clean Tech Open - Our mission is to serve as an innovation catalyst, providing the infrastructure and processes to develop and motivate entrepreneurs and early-stage companies creating clean, environmentally sustainable technologies.","duration":"Dec 2008 Jan 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jan 2010","start_date":"Dec 2008","subtitle":"Clean Tech Open","title":"Volunteer"}],"url":"https://www.linkedin.com/company/cleantech-open"}]', '["“Since Lisa first contacted me, I had confidence in my progression through the interview process of multiple employers. She always kept thorough communication with the the employers and I to eliminate options and determine fit as fast as possible. In the digital age, recruiters often treat candidates like commodities measured by experience and skill-set - whereas Lisa took the extra step to build trust and identify the less obvious yet crucial qualities of the candidate. It\'s obvious that she values transparency, reliability, and the well-being of all parties involved. Thanks, Lisa, for helping me land an awesome job!”","“I appreciate Lisa for her professionalism along side her directness. She was always very open with how the process was going (i.e. letting me know there were other candidates, how the interviewers felt about me, etc), she was very kind and timely were her responses and gave very updates as soon as she knew anything. While I ended up not getting the job that I had applied for, Lisa was still one of the best recruiters that I have had the opportunity to deal with, if I were in the need for a recruiter, she would get my recommendation in a heart\'s beat!”"]']### Assistant: The agent's job is to recruit professionals for startups and help them scale, while the user is reaching out to the agent because they need assistance in finding the best talent for a hard-to-fill technical role in their company.
### Human: Agent: ['Dezaray Barr', "Dezaray received three degrees from Indiana Wesleyan University in strategic communications (with a concentration in public relations), journalism (with a concentration in print writing), and honors humanities through the John Wesley Honors College. She now works for an international, commercial pest control company, preserving the reputation of large, recognizable brands throughout the world. Dez (as her friends call her) loves to take photos, read YA novels, and hammock. She's passionate about writing, planning, and organizing. She's a die-hard lover of sweet foods and soft puppies. One day, Dezaray hopes to step foot in every country on the planet. She is a recipient of the 2016 Realizing the Dream Grant from the Independent Colleges of Indiana, a semi-finalist of a leadership position at America’s Promise Alliance, and a 2015 Horatio Alger National Scholar.", 'National Account Executive at Copesan', 'Copesan', '[{"company":"Copesan","company_id":"copesan","industry":"Facilities Services","location":"Menomonee Falls, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Copesan","title":"National Account Executive"}],"url":"https://www.linkedin.com/company/copesan"},{"company":"Photography by Dezaray","company_id":null,"location":"Milwaukee, Wisconsin, United States","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"Photography by Dezaray","title":"Owner & Photographer"}],"url":""}]', '["Susan Sigworth “Dez Barr is a high achiever and former Indiana Wesleyan University student of mine. Her life journey of overcoming obstacles inspires me. Dez is bright, hardworking and eager to grow—an asset to any team. ”","Erika Stupek “I met Dezaray last summer in Melbourne, Australia through The Intern Group. Dezaray and I were both studying similar fields and both taking online classes, on top of our respective internships in Melbourne. I spent many summer afternoons and nights working next to Dezaray and collaborating. Dezaray never hesitated to help- always filled with bright ideas and words of encouragement. Thank you, Dezaray, for being such a positive asset to my internship experience and helping me adjust to my new surroundings. ”"]'] User: ['Michael Piacenza', "I'm the only person I know that got into pest control for health reasons. The stress of the corp. world was killing me...literally (heart disease). So, I researched safe and natural pest control, joined up with a friend that has been in the business for 25 years, and it has been a great adventure since.Specialties: Safe, natural and eco-friendly pest control, termites, and lawn spraying.", 'Advantage Pest Control', 'Advantage Pest Control', '[{"company":"Advantage Pest Control","company_id":null,"location":"","positions":[{"description":"Leading the company\'s transformation over to eco-friendly and safe termite and pest control.","duration":"Mar 2007 - Present 14 years 5 months","duration_short":"14 years 5 months","end_date":"Present","start_date":"Mar 2007","subtitle":"Advantage Pest Control","title":"Unit Mgr."}],"url":""},{"company":"Thunder Bay Renovations","company_id":null,"location":"","positions":[{"description":"Res/com renovations","duration":"Nov 2005 Jul 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2007","start_date":"Nov 2005","subtitle":"Thunder Bay Renovations","title":"MGRM"}],"url":""},{"company":"Apex Publishing, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Apex Publishing, LLC","title":"Publisher"}],"url":""},{"company":"Essex Corporation","company_id":"essex-corporation","location":"","positions":[{"description":"Introduction of HyperFineWDM technology into the telecom, government, medical, and test equipment markets.","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"Essex Corporation","title":"VP Business Development"}],"url":"https://www.linkedin.com/company/essex-corporation"},{"company":"ADVA Optical Networking","company_id":"adva-optical-networking","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"ADVA Optical Networking","title":"Dir. N. America Business Development"}],"url":"https://www.linkedin.com/company/adva-optical-networking"},{"company":"Canoga Perkins Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Canoga Perkins Corporation","title":"Sr. Product Line Mgr."}],"url":""}]', '["“Michael brings an unequaled perspective to the realm of pest control as well as human relations and is at the top of my list for personal, religious, and professional expertise both in his business and in his socially-conscious life. A meeting with Michael and his company will be a profound and superb change to your entire pathway in more ways than I can even enumerate! --Bob Curran”","“Michael is the person to go to for knowledge about safe and environmental pest control. His ability to keep up with the latest ways of keeping your house and pets safe is beyond extraordinary. I trust his business and work ethic.”"]']### Assistant: The agent's job is to work as a National Account Executive at a commercial pest control company, and today the agent is reaching out to the user because they need to discuss the user's interest in safe and natural pest control solutions for their property.
### Human: Agent: ['Brad Richards', 'Results-driven professional with extensive background in Federal and Channel sales with a proven track record of exceeding revenue goals. Leads and manages sales teams selling to public sector customers utilizing relationships with key customers, partners and system integrators.', 'Customer Success Leader - Helping Federal customers meet their mission requirements.', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Computer Software","location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Oct 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Oct 2021","subtitle":"ServiceNow","title":"Federal Sales Executive"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"Duncan & Company Realty","company_id":null,"location":"Colorado, United States","positions":[{"description":"My family and I moved to Colorado 4 years ago and haven\'t looked back. I\'d love to help find your perfect home to enjoy everything Colorado has to offer! My family and I moved to Colorado 4 years ago and haven\'t looked back. I\'d love to help find your perfect home to enjoy everything Colorado has to offer!","duration":"Sep 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Duncan & Company Realty","title":"Licensed Real Estate Agent"}],"url":""},{"company":"Evergreen Fire/Rescue","company_id":"evergreen-fire-rescue-colorado","location":"Evergreen, Colorado","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Evergreen Fire/Rescue","title":"Volunteer fire fighter"}],"url":"https://www.linkedin.com/company/evergreen-fire-rescue-colorado"}]', '["Jonathan Garbarino “Brad is a results driven detail oriented professional. Brad has an innate ability to evaluate customer\'s environment and determine which solutions will best enhance their mission success. It was a pleasure working with Brad and i believe that he would be an asset to any organization.”","Lauren Stauffer “I had the distinct pleasure of working for Brad Richards at immixGroup. Brad is a strong leader, and helped to develop me into the sales professional I am today. Brad has strong knowledge of the Federal Channel, and was key to the success of our account at immixGroup. Brad not only is an amazing leader, but he is an exceptional mentor and business manager. Any company would be privileged to have Brad representing them.”"]'] User: ['bruce rougeau', 'Veteran technical consultant with more than 26 years of experience. A recognized industry expert featured at over 20 conferences. A published Thin-Client Computing and E-Learning pioneer, Microsoft Infrastructure Engineer, Infrastructure Team Lead, and Data Center Manager. Known for lending wisdom, experience, leadership, and tenacity to challenges of any type and scope.', 'Founder at The IT Doctor', 'The IT Doctor', '[{"company":"The IT Doctor","company_id":null,"location":"Plano Texas","positions":[{"description":"After spending 26 years with EDS/HP, I took advantage of the early retirement and launched a new company \\"The IT Doctor\\" which has my best interest at the forefront of each and every decision. I have a new lease on life with my eyes wide open..The IT Doctor has three main focused areas: Infrastructure Consulting for small/medium sized companies, Corporate Consulting, and Training.","duration":"Sep 2012 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Sep 2012","subtitle":"The IT Doctor","title":"Founder"}],"url":""},{"company":"Tenet Healthcare","company_id":"tenet-healthcare","location":"","positions":[{"description":"","duration":"2013 Apr 2020 7 years","duration_short":"7 years","end_date":"Apr 2020","start_date":"2013","subtitle":"Tenet Healthcare","title":"Project Manager"}],"url":"https://www.linkedin.com/company/tenet-healthcare"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"• Speaker at Tech ED Amsterdam, Windows 2000 Expo and more than 20 TechMentor conferences • Author of “Processing at the Speed of Thin”, an article on Thin-Client Computing published in MCP Magazine• Lead server team to provide excellent service which resulted in Fujitsu extending their contract and doubling the number of HP supported servers.• Architected ESX virtual infrastructure including cost justification, which lead to the implementation of this solution reducing client cost by over 70%• Integrated operations staff for ITG and Engineering for Fujitsu, resulting in leveraging of resources and streamlining processes.• Designed and implemented Active Directory for North America for Fujitsu• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Implemented Citrix Thin-Client Computing for a major Unix-only vendor• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates","duration":"Jul 1986 Aug 2012 26 years 2 months","duration_short":"26 years 2 months","end_date":"Aug 2012","start_date":"Jul 1986","subtitle":"HP Enterprise Services","title":"Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"HP (Fujitsu Account)","company_id":null,"location":"Richardson, Texas","positions":[{"description":"Responsible for leading a team providing backups, Unix servers, Windows servers, Active Directory, networking services, monitoring, antivirus, patching, SAN, NAS and datacenter management services• Doubled server count and reduced client services costs by approximately 50%• Migrated client from physical servers to a Virtual Server Infrastructure, reducing server infrastructure costs by over 70%• Transitioned printing, DHCP, WINS, and SAP printing to a Microsoft cluster to provide a highly-available environment driven by manufacturing requirements• Implemented Remote Desktop Farm using Windows 2008 R2 to provide engineering users access to Windows-only office support tools, and to provide landing servers for remote users• Implemented Citrix XenApp 6.0 and 6.5 farms to support remote engineers• Led design and implementation of USA Corporate Active Directory to consolidate over 15 companies• As Datacenter Manager, coordinated and supervised the replacement of all PDUs and the rewiring of the entire datacenter and migrating to a standard cabinet enclosure equipped with IP-managed KVMs and Power, making the datacenter an executive showcase","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"HP (Fujitsu Account)","title":"Team Lead, Consultant, Datacenter Manager"}],"url":""},{"company":"Fujitsu","company_id":"fujitsu","location":"","positions":[{"description":"","duration":"2004 2012 8 years","duration_short":"8 years","end_date":"2012","start_date":"2004","subtitle":"Fujitsu","title":"Server Team Lead"}],"url":"https://www.linkedin.com/company/fujitsu"},{"company":"Techmentor","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2012 12 years","duration_short":"12 years","end_date":"2012","start_date":"2000","subtitle":"Techmentor","title":"Conference Speaker"}],"url":""},{"company":"EDS (Office of the CIO)","company_id":null,"location":"Plano Texas","positions":[{"description":"– Office of Architecture 2001-2004As system architect, was responsible for assessing and implementing corporate systems• Implemented Unisys ES 7000 for Corporate Dashboard, utilizing 32 processors for data analysis• Analyzed Microsoft Project Server by performing a benchmark in Redmond to simulate a load of over 100,000 users• Pioneered Server virtualization, providing a development environment for internal application development","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"EDS (Office of the CIO)","title":"Systems Architect"}],"url":""},{"company":"EDS (Technical Development)","company_id":null,"location":"Plano Texas","positions":[{"description":"• Invented, designed and implemented a Virtual Classroom Environment for EDS, now an industry standard• Led and taught Microsoft Certified Systems Engineer Boot Camp, which certified over 150 EDS MCSE candidates• Taught MCSE curriculum for Windows 3.51, 4.0, Windows 2000 and Visual Basic• Taught Object-Oriented Development to EDS Consultants","duration":"1996 2001 5 years","duration_short":"5 years","end_date":"2001","start_date":"1996","subtitle":"EDS (Technical Development)","title":"Instructor"}],"url":""},{"company":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","company_id":null,"location":"","positions":[{"description":"Led/coordinated the development of an Automated Medical Record System through all phases of the System Life Cycle (Business Definition, Analysis, Design, Development, Implementation, Production Support) for Harvard Community Health Plan• Selected development tools for NPT Screen environment and trained staff on their use• Introduced Windows Server as a replacement for OS2 and made Microsoft server the standard server for Windows, Mac, and Novel clients• Developed GUI environment on Macintosh using Smalltalk development environment• Established build environment and version manage process• Implemented Automated Medical Record systems at three sites• Implemented Wyse Windows Terminals utilizing Thin Client Computing in over 100 doctor offices• Led development in conversion from Macintosh Smalltalk to Windows 32bit environment using C++ • Supported sales efforts by creating cost models, estimates, technical designs and giving presentations, which led to deals with the OU College of Medicine and Harvard Community Health Plan","duration":"1988 1996 8 years","duration_short":"8 years","end_date":"1996","start_date":"1988","subtitle":"EDS/Harvard Community Health Plan (Inter-Practice Systems)","title":"Systems Engineer"}],"url":""},{"company":"EDS HealthCare","company_id":null,"location":"Plano Texas","positions":[{"description":"• Enabled the synchronization of data between PC Project Management and Mainframe Project Management tools• Managed Amdahl Aspen Development environment that provided rich iterative development tools to Mainframe developers• Developed systems changes for the Nationwide Mutual Insurance Company Medicare account using Mainframe Cobol and ALC• Reduced monthly disk storage expense by 25% by dynamically modifying JCL jobs in the middle of month-end processing","duration":"1986 1988 2 years","duration_short":"2 years","end_date":"1988","start_date":"1986","subtitle":"EDS HealthCare","title":"System Engineer"}],"url":""}]', '["“I had the pleasure of working with Bruce for many years. There are very few individuals that have the technical expertise and the integrity Bruce has. ”","“Bruce is focused and dedicated. I\'ve worked with him and I\'ve worked for him and have the experience to say there are fewer people in the industry that can match is tenacity and effort.”"]']### Assistant: The agent's job is to lead and manage sales teams selling to public sector customers, and today the agent is reaching out to the user because they need to discuss potential infrastructure consulting services for the user's small/medium sized company.
### Human: Agent: ['Tarcio Constant', "Senior Application Developer in a wide variety of business applications, particularly in Lotus Notes/Domino Development and Administration arena. I have over 15+ years experience with Lotus Notes Development (from R3.x through R8.5.x), being the last 8+ years (since R5.x) working for IRIS associates/Lotus/IBM to build and maintain enhancements to the Notes Core Client as well as Mail and other core Notes Templates, provide End User support, Application Analysis/Design, Function Requirements gathering, as well as write Automated test with Rational's RFT.My overall experience with Lotus Notes/Domino Development is . I am proficient in Lotus Notes LotusScript, @Formula, JavaScript, Web, Web2.0, CSS, HTML, DHTML, XML, Notes C & Java API, ODBC and LC LSX connections to mainframe applications, as well as SQL. At times I also have worked in enhance the core Notes Client using C++ and Java.Specialties: Languages: C++, Java J2EE, LotusScript, Notes Toolkit C API, VB, SQL, JavaScript, XML, DHTML, HTML.Areas: Object Oriented Design and Programming, GUI Interfaces, Internet Protocols, Agile Software (SCRUM).Development, OS Internals.OS’s: Windows, Mac OS X, Linux/x86 (Red Hat & SuSE).Protocols: TCP/IP, IPX/SPX, AppleTalk, FTP, Telnet, POP3, S/MIME, SSL, LDAP, IMAP, SMTP, IMAP. NNTP.Tools: MS Visual Studio, Eclipse, IBM Domino Designer. Rational's RFT and ClearCase", 'Senior Software Consultant at Microfocus', 'HP', '[{"company":"HP","company_id":"hewlett-packard-enterprise","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jul 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Jul 2009","subtitle":"HP","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Rich Watts “Tarcio is a strong detail oriented self starting software engineer. When he sees a problem, he will fix it. His work is well thought out and his designs are thorough.”","Lisa Rowe “I worked with Tarcio on several different features of our product and it was a pleasure to work with him. He was always availalbe and very patient with all my questions. With his developer skills we were able to deliver features that were high quality.”"]'] User: ['Jennifer Ross', '20 years experience in marketing, events and production.', 'Freelance Producer and Marketing', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Aug 2013","subtitle":"Self-employed","title":"Production Management"}],"url":""},{"company":"Freelance Marketing, PR, Production & Events","company_id":null,"location":"Greater New York City Area","positions":[{"description":"Specialties: Agency/ Client Management; 360 Degree Marketing Strategy; Branding; Special Events; Partnership Development; Celebrity Partnerships; Digital Marketing; Social Media; Media Planning; Budget Planning; Event Production; PR, Proposal Writing Specialties: Agency/ Client Management; 360 Degree Marketing Strategy; Branding; Special Events; Partnership Development; Celebrity Partnerships; Digital Marketing; Social Media; Media Planning; Budget Planning; Event Production; PR, Proposal Writing","duration":"Jan 2009 - Present 12 years 8 months","duration_short":"12 years 8 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Freelance Marketing, PR, Production & Events","title":"Freelance Marketing Consultant"}],"url":""},{"company":"ARTHOUSE Agency","company_id":"arthouse-agency","location":"Toronto, Canada Area","positions":[{"description":"Develops working relationships with talent and talent reps (agents, managers and publicists)Manages shoot budget: reports estimates to business partners, secures pre-pays, processes and reconciles invoices, and manages Talent Partner relationshipCollaborates with all other internal groups to manage project workLead day-to-day management and optimization of all assigned projects trough established processDirect and assign the production work that is performed on locationAdvocating for the creative team by spearheading solutions and ideas to improve process and project managementProviding support of creative excellence in preproduction work, daily execution and postproduction follow upTrain, manage and direct teamEstablishing clear lines of communication and troubleshooting any problem that may arise to ensure a swift and good-natured resolutionsAssembling creative teams for photo shoots, photographers, hair, makeup and stylistsExploring new opportunities to create efficienciesCommunicating with talent","duration":"Mar 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Mar 2015","subtitle":"ARTHOUSE Agency","title":"Freelance Senior Producer"}],"url":"https://www.linkedin.com/company/arthouse-agency"},{"company":"Time Inc. Affluent Media Group TRAVEL + LEISURE MAGAZINE","company_id":null,"location":"New York","positions":[{"description":"Marketing Strategy; Branding; Special Events; Partnership Development; Celebrity Partnerships; Digital Marketing; Social Media; Media Planning; Budget Planning; Event Production; PR, Proposal Writing, Event Management; Client and Staff Management, Creative Consulting Marketing Strategy; Branding; Special Events; Partnership Development; Celebrity Partnerships; Digital Marketing; Social Media; Media Planning; Budget Planning; Event Production; PR, Proposal Writing, Event Management; Client and Staff Management, Creative Consulting","duration":"Aug 2010 Sep 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2013","start_date":"Aug 2010","subtitle":"Time Inc. Affluent Media Group TRAVEL + LEISURE MAGAZINE","title":"Integrated Marketing / Event Consultant"}],"url":""},{"company":"TH Outdoor & Events","company_id":"th-outdoor-&-events","location":"Greater New York City Area","positions":[{"description":"Event Management, Execution, Client Relations, Talent Booking/Wrangling Event Management, Execution, Client Relations, Talent Booking/Wrangling","duration":"Apr 2010 Aug 2010 5 months","duration_short":"5 months","end_date":"Aug 2010","start_date":"Apr 2010","subtitle":"TH Outdoor & Events","title":"Senior Event Producer"}],"url":"https://www.linkedin.com/company/th-outdoor-&-events"},{"company":"Guess?","company_id":"guess-","location":"Greater Los Angeles Area","positions":[{"description":"Event Management, Client Relations Digital/Multi-Platform Advertising and Sponsorship Revenue Generator.*Marketing + Promotions*Creative Strategy for Company Event/PR dept, Celebrity Booking/Wrangling, Fundraising Event Management, Client Relations Digital/Multi-Platform Advertising and Sponsorship Revenue Generator.*Marketing + Promotions*Creative Strategy for Company Event/PR dept, Celebrity Booking/Wrangling, Fundraising","duration":"May 2007 Jun 2009 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2009","start_date":"May 2007","subtitle":"Guess?","title":"Senior Events/Advertising Manager"}],"url":"https://www.linkedin.com/company/guess-"},{"company":"Draftfcb","company_id":"fcbglobal","location":"Toronto, Canada Area","positions":[{"description":"*Manage all aspects of clients promotional events including scheduling, hiring, negotiating contracts, obtaining insurance, permits and custom, immigration forms•Manage event budgets of $10,000 – $2.5 million •Orchestrate promotional contests which include overseeing and implementing all legal rules and regulations •Conceive, co-design, and present client brand image proposals in order to attract new business•Develop and negotiate joint advertising cooperation with third party sponsors to expand reach and offset costs of media buys and event hard costs•Directly responsible for all aspects of client relations; preparing weekly reports, creating critical paths and post event evaluations•Manage and arrange client media relations including press conferences, creation of media kits, writing of press releases, implementing live radio remotes and negotiation of media buys","duration":"Aug 2004 Apr 2007 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2007","start_date":"Aug 2004","subtitle":"Draftfcb","title":"Senior Account Manager"}],"url":"https://www.linkedin.com/company/fcbglobal"},{"company":"MAC Cosmetics","company_id":"mac-cosmetics","location":"","positions":[{"description":"•Co-managed the Bank of Montreal Financial Group Boutique within Fashion Cares 2005•Co-coordinated all show logistics for a 40,000 square foot space including production (creative development and strategy), on-site productions and show management•Worked as lead correspondent with the Aids Committee of Toronto on all aspects of Boutique•Confirmed and organized 250 Boutique volunteers•Solicited over $1,000,000 in donor merchandise generating $280,000 in total revenue from the 2005 Boutique•Managed and acted as key co-ordinator for over 300 talent, designers, and artists volunteers within the fashion show production•Sourced talent, and designers•Co-ordinated show agendas, rehearsal schedules, crew, and on-site management•Conceptualized all promotions for street level marketing campaign•Orchestrated overall creative and guerrilla program, including management of logistics for all staffing, media and performance scheduling","duration":"Jan 2002 Jun 2006 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jun 2006","start_date":"Jan 2002","subtitle":"MAC Cosmetics","title":"Fashion Cares Steering Commitee"}],"url":"https://www.linkedin.com/company/mac-cosmetics"},{"company":"BeMused Inc","company_id":null,"location":"","positions":[{"description":"Sponsorship & Production Managment of Innovative Fashion Event- The Virgin Thread Market•Co-founded a well-know Toronto based shopping event promoting independent Canadian designers and artists•Negotiate sponsorship deals within the Toronto business community in order to off set costs of VTM event budget•Direct coordination of resources and production of event•Solicitation of upcoming Canadian designers and artists •Cultivation of media relationships, and promotional mechanics for event•Negotiation, coordination and creation of event within Fashion Cares 2005 Boutique. (¼ entire Fashion Cares Boutique showcased the Virgin Thread Market shopping experience)•Wrote press releases, marketing materials, and sponsorship documentation","duration":"May 2002 Dec 2005 3 years 8 months","duration_short":"3 years 8 months","end_date":"Dec 2005","start_date":"May 2002","subtitle":"BeMused Inc","title":"Co-Owner"}],"url":""},{"company":"Precipice Studios Inc.","company_id":"precipice-studios-inc.","location":"","positions":[{"description":"Freelance Event Manager for Toronto Internation Film FestivalFQ Film Festival Event & the Diesel White Event Freelance Event Manager for Toronto Internation Film FestivalFQ Film Festival Event & the Diesel White Event","duration":"Sep 2003 Sep 2004 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2004","start_date":"Sep 2003","subtitle":"Precipice Studios Inc.","title":"Freelance Event Manager"}],"url":"https://www.linkedin.com/company/precipice-studios-inc."},{"company":"Live Nation/ Clear Channel","company_id":"live-nation","location":"","positions":[{"description":"-Mobile, digital/multi-platform concert, promotional and event execution -Talent research & Outreach -Mobile, digital/multi-platform concert, promotional and event execution -Talent research & Outreach","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Live Nation/ Clear Channel","title":"Account Rep"}],"url":"https://www.linkedin.com/company/live-nation"},{"company":"Moxie Promotions","company_id":null,"location":"","positions":[{"description":"•Co-founder and co-owner of a national promotional staffing agency•Solicited and managed an expanding client base of over fifty nationally and internationally recognized companies•Recruited and managed a North American staff pool of over one thousand employees while creating new strategies for recruitment in major urban centers•Created a network of affiliations with all major modeling and talent agencies across Canada•Negotiated contracts, wrote procedures, coordinated daily bookings•Created and managed program budgets, daily billing and client quotes","duration":"Mar 2001 Oct 2003 2 years 8 months","duration_short":"2 years 8 months","end_date":"Oct 2003","start_date":"Mar 2001","subtitle":"Moxie Promotions","title":"Co-Owner"}],"url":""}]', '["Isobel McMahon “Jennifer is quite simply a fantastic asset to any team. I have had the pleasure of working with her as both a client and colleague and in either capacity she is calm under pressure, detail orientated, and most of all someone who can self manage effectively and get the task done successfully and within budget. Jennifer is above all a team player, a pleasure to be around and I would\'nt hesitate in working with her any day of the week”","Laura Lachman “Jennifer makes the event planning process seamless. Her attention to detail, professionalism and positive attitude make her a pleasure to work. We worked together on an event in San Francisco between Vogue and Guess, which was an incredible success due to her vision, ability to execute and the know-how to achieve goals.”"]']### Assistant: The agent's job is to provide software consulting services, and today the user is reaching out to the agent because they need assistance in developing a digital marketing strategy for their freelance marketing and production business.
### Human: Agent: ['Ashley Destin', 'I am a highly motivated Mass Communications graduate from Virginia Union University. I received my Bachelor of Arts in Mass Communications. I am highly versatile in the broadcast journalism and public relations field. I have experience in both fields and I enjoy them both tremendously. I also do freelance social media marketing, branding, digital marketing, and website building for rising businesses and brands. I am fully engaged in communications of any sort. I have acquired the drive and focus to achieve great success within my career. I am seeking employment within the mass communications and public relations industry, while building skills in the areas of digital marketing, social media, and media relations.', 'Broadcast/Digital Marketing Assistant at FOX Television', 'Fox Television Stations', '[{"company":"Fox Television Stations","company_id":"fox-television","industry":"Media Production","location":"","positions":[{"description":"● Create PowerPoint presentations● Manage the database●Maintain the sales reports●Efficiently work with the team of Account Executives/ Management team● Assist with support on local and national business● Manage contracts ● Utilize Wide Orbit, Wide Orbit Sales, Matrix, MediaLine, and Outlook● Essentially pay great attention to detail while creating designs● Enter valuable data into Microsoft Excel","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Fox Television Stations","title":"Broadcast/Digital Marketing Assistant"}],"url":"https://www.linkedin.com/company/fox-television"},{"company":"WRIR Richmond Independent Radio","company_id":"wrir-richmond-independent-radio","location":"Richmond, Virginia Area","positions":[{"description":"● Create and execute organic and paid content programs for social media platforms such as Facebook, YouTube and Twitter to increase engagement ● Communicate with stakeholders and inform them of important subject matters to keep them fascinated about the station content● Update information pertaining to events and significant shows at the radio station to indicate the importance of tuning in to the radio show● Refresh web content and work directly with the radio hosts to produce the latest news and features in the Richmond area","duration":"Mar 2016 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2016","subtitle":"WRIR Richmond Independent Radio","title":"Social Media Specialist"}],"url":"https://www.linkedin.com/company/wrir-richmond-independent-radio"},{"company":"Virginia Union University","company_id":"vaunion1865","location":null,"positions":[{"description":"● Administrative duties and responsibilities included answering telephones, filing, and data entry● Participated and assist in coordinating grade changes and course curriculums● Created information packages for potential students of the university","duration":"Aug 2014 May 2016 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2016","start_date":"Aug 2014","subtitle":"Virginia Union University","title":"Office Assistant"},{"description":"● Cultivated relationships with companies in the area to create partnerships and exposure to the community● Planned and organized networking and educational programs to raise awareness about the mass communications department● Designed newsletters and flyers to advertise a variety of events and new accomplishments within the department● Created and edited content on department’s social network platform to promote ● Edited photos from events and significant individuals in the mass communications and public relations field","duration":"Jan 2015 May 2015 5 months","duration_short":"5 months","end_date":"May 2015","start_date":"Jan 2015","subtitle":"Virginia Union University","title":"Public Relations Assistant"}],"url":"https://www.linkedin.com/company/vaunion1865"}]', '["“Ashley was such a joy to work with! She was very efficient and hardworking. She takes every opportunity to learn and grow. ”","“I have had the pleasure of knowing Ashley Destin for the past 5 years as her professor and mentor. I have taught Ashley the fundamentals of the field Public Relations through several courses. She is one of those students teachers desire to have in their classrooms! She is very hard working and shows passion in everything she does. While at VUU, Ashley worked as one of my interns and assistants. She was responsible for creating a lot of the creative content that we used for our branding and marketing of department programs. Ashley is very intelligent, studious, trustworthy and punctual! She pushes herself to be creative and think outside the box which is an important quality to have in the mass communications profession! Most recently, Ashley participated on an alumni panel for the department. She was able to share her college and work experiences with current students. She continues to be involved with VUU and the mass comm department and is always a phone call or email away when needed. Ashley Destin has my highest recommendation! ”"]'] User: ['Selena Hicks', 'Senior-level marketing and communications specialist with excellent written, creative, problem-solving, and interpersonal skills and a passion for brand management, project management, and team leadership.', 'Senior Marketing Communications Manager at Paradigm Education Solutions', 'Paradigm Education Solutions', '[{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","industry":"E-Learning Providers","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Paradigm Education Solutions","title":"Senior Marketing Communications Manager"},{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Paradigm Education Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jul 2015 Jan 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2018","start_date":"Jul 2015","subtitle":"JIST Career Solutions","title":"Senior Product Marketing Manager"},{"description":"","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"JIST Career Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/jist-publishing"},{"company":"Paradigm Education Solutions","company_id":"paradigm-education-solutions","location":"Noblesville, IN","positions":[{"description":"","duration":"Mar 2013 Jun 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2014","start_date":"Mar 2013","subtitle":"Paradigm Education Solutions","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/paradigm-education-solutions"},{"company":"JIST Career Solutions","company_id":"jist-publishing","location":null,"positions":[{"description":"","duration":"Jun 2011 Mar 2013 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2013","start_date":"Jun 2011","subtitle":"JIST Career Solutions","title":"Marketing and Public Relations Manager"},{"description":"","duration":"Oct 2008 Jun 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2011","start_date":"Oct 2008","subtitle":"JIST Career Solutions","title":"Publicist"},{"description":"","duration":"May 2006 Oct 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2008","start_date":"May 2006","subtitle":"JIST Career Solutions","title":"Marketing Communications Copywriter"}],"url":"https://www.linkedin.com/company/jist-publishing"}]', '["Ellen Sautter “My co-author and I really appreciated Selena\'s assistance with our two books! We\'ve published two career books through JIST Publishing, And Selena was a huge help with marketing and publicity for those books. We look forward to more collaboration with her!”","Laurence Shatkin “Selena is an accomplished publicist with highly effective writing skills. She is very knowledgeable about how to promote books and other publications. I have benefited greatly from her high-impact press releases, her blog entries, her website updates, and her facilitation of interviews with the media.”"]']### Assistant: The agent's job is to work as a Broadcast/Digital Marketing Assistant at FOX Television, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in marketing and publicity for the user's career books.
### Human: Agent: ['Michael Anastasi', 'Experienced executive with demonstrated history of transformative success through innovation. History of strong newsroom leadership in Los Angeles and other large cities that emphasizes collaboration, strategic vision and achieving business results. Consistently fostered award-winning and team-oriented culture of excellence committed to unique enterprise content, accountability reporting and investigative work, which includes a Pulitzer Prize in 2015 and the grand prize of the Robert F. Kennedy Human Rights Journalism Award in 2021. Foundational belief in community engagement and adept at building relationships and partnerships with track record as leading and successful voice working with senior colleagues in business operations. As a leader in both Gannett and Digital First Media, helped craft corporate strategies and led corporate initiatives, and consistently created dynamic environments in which change and teamwork are embraced. Nationally-recognized and active supporter of diversity efforts, founder of APSE Diversity Fellowship Program, and past president of one of the nation’s leading journalism organizations. Experienced public speaker, educator and presenter; 2018 and 2019 Pulitzer juror.', 'Regional Editor, USA TODAY Network', 'USA TODAY NETWORK', '[{"company":"USA TODAY NETWORK","company_id":"usa-today-network","industry":"Publishing","location":"","positions":[{"description":"As a regional editor for the USA TODAY Network, and in collaboration with national, state and other local editors, I oversee the operations and strategy of 20-plus newsrooms plus throughout five states for the USA TODAY Network. Our region — Tennessee, Alabama, Mississippi, Louisiana and Arkansas — serves about 26 million monthly unique visitors with in excess of 110,000 digital-only subscribers. Previously, before our company completed its merger in late 2019, I oversaw the combined Tennessee/Florida region, which produced nearly 1 billion page views in both 2018 and 2019.","duration":"May 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"May 2018","subtitle":"USA TODAY NETWORK","title":"Regional Editor, South"}],"url":"https://www.linkedin.com/company/usa-today-network"},{"company":"USA TODAY NETWORK TENNESSEE","company_id":"usatodaynetworktennessee","location":"Greater Nashville Area, TN","positions":[{"description":"Oversee USA TODAY Network as state editor in Tennessee. This includes newsrooms of The Tennessean in Nashville, the Commercial Appeal in Memphis, the News Sentinel in Knoxville, about a dozen smaller sites. Oversee USA TODAY Network as state editor in Tennessee. This includes newsrooms of The Tennessean in Nashville, the Commercial Appeal in Memphis, the News Sentinel in Knoxville, about a dozen smaller sites.","duration":"Jul 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jul 2016","subtitle":"USA TODAY NETWORK TENNESSEE","title":"Vice President/News for USA TODAY Network in Tennessee"}],"url":"https://www.linkedin.com/company/usatodaynetworktennessee"},{"company":"Tennessean","company_id":"tennessean","location":"Greater Nashville Area, TN","positions":[{"description":"In addition to my regional and state responsibilities, I am the top news executive of The Tennessean. I also serve as the senior site executive/site lead for Nashville. The Tennessean has led Gannett sites in digital audience growth, with exceptional year-over-year gains in subscriptions, unique visitors, page views, engagement and video views and has more than tripled market share over its closest competitor. Dramatic mobile growth, company-leading video growth, and deeper engagement are built around proven strategies. Team success is based on a culture of non-stop evolution and innovation, and devotion to journalism steeped in community service. Strategy includes:* Ambitious journalism focused on accountability, watchdog and investigative reporting;* Sophisticated vertical-by-vertical, event & community-based growth strategies and tactics based on research;* Cutting-edge subscription growth and retention work;* Demonstrated commitment to diversity of coverage and staffing;* Extensive data analysis, real time and strategically;* Latest in SEO best practices;* Cutting-edge social tactics including social branding;* Mobile first, mobile now;* Dominant coverage of breaking news;* Exponential video / visuals growth;* Robust engagement across communities and community leadership;* Commitment to strong relationships with business colleagues at national, regional and local levels to innovate and strengthen pathways to a sustainable and growing future.","duration":"Nov 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Tennessean","title":"Vice President & Editor"}],"url":"https://www.linkedin.com/company/tennessean"},{"company":"Los Angeles News Group","company_id":"los-angeles-newspaper-group","location":"Greater Los Angeles Area","positions":[{"description":"Executive Editor of one of the nation’s largest news organizations, 10th in overall audience and winner of the 2015 Pulitzer Prize in Local Reporting. Oversaw network of 15 daily and weekly local news operations. Also was a regional editor, a member of Digital First Media\'s nationwide editorial senior management team. During tenure, saw company-leading growth in social referrals, search referrals, reader engagement, uniques, page views and video views, and received national recognition, including a number of significant journalism awards including the Pulitzer.","duration":"Aug 2012 Nov 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2015","start_date":"Aug 2012","subtitle":"Los Angeles News Group","title":"Senior Vice President & Executive Editor"}],"url":"https://www.linkedin.com/company/los-angeles-newspaper-group"},{"company":"The Salt Lake Tribune","company_id":"the-salt-lake-tribune","location":"Greater Salt Lake City Area","positions":[{"description":"The Tribune was an early adopter of an integrated newsroom structure that emphasized digital responsibilities for each journalist and a digital workflow. The Tribune was frequently recognized as one of nation’s top regional newspapers and was among U.S. leaders for overall audience growth. The Tribune was an early adopter of an integrated newsroom structure that emphasized digital responsibilities for each journalist and a digital workflow. The Tribune was frequently recognized as one of nation’s top regional newspapers and was among U.S. leaders for overall audience growth.","duration":"Aug 2004 Aug 2012 8 years 1 month","duration_short":"8 years 1 month","end_date":"Aug 2012","start_date":"Aug 2004","subtitle":"The Salt Lake Tribune","title":"Managing Editor"}],"url":"https://www.linkedin.com/company/the-salt-lake-tribune"},{"company":"Los Angeles News Group","company_id":"los-angeles-newspaper-group","location":"Los Angeles","positions":[{"description":"With a print circulation of 540,000, LANG was recognized as California’s best among the largest metros in 2000 and 2001 and received multiple APSE section and writing awards. With a print circulation of 540,000, LANG was recognized as California’s best among the largest metros in 2000 and 2001 and received multiple APSE section and writing awards.","duration":"Aug 1995 Aug 2004 9 years 1 month","duration_short":"9 years 1 month","end_date":"Aug 2004","start_date":"Aug 1995","subtitle":"Los Angeles News Group","title":"Sports Editor"}],"url":"https://www.linkedin.com/company/los-angeles-newspaper-group"}]', '["Ed Guzman “Michael Anastasi is an exceptional leader in our industry with a body of work that sets a high journalistic standard. He has also shown a deep commitment to diversity in the workplace, and has served as a mentor to many journalists coming up through the ranks, myself included. Michael is a man of great integrity, and someone who always gets the most out of his colleagues.”","Dan Shorter “Michael has molded the LANG newspapers into one of the finest reporting teams in the country. From investigative journalism to tweeting from government meetings to fun videos to beautiful photography to live blogging from events to breaking news, the LANG group serves its communities to the fullest. And the catalyst is Michael Anastasi, who leads by example.”"]'] User: ['Adam Hayes', 'Proven leadership, strategy and business development, with progressive corporate and small business experience.', 'Owner | Chief People Officer at Truman Grey', 'Truman Grey Salon and Market', '[{"company":"Truman Grey Salon and Market","company_id":"elangermantown","industry":"Consumer Services","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Truman Grey Salon and Market","title":"Owner | Chief People Officer"}],"url":"https://www.linkedin.com/company/elangermantown"},{"company":"Hayestudio","company_id":"ah-graphic-design","location":"Greater Nashville Area, TN","positions":[{"description":"In fact, design is one of my very favorite things. I once took a personality test that showed that my ultimate driver, the thing that gets me out of bed in the morning, is beauty. That need to create something beautiful and share it pushed me to study Design in college, to pursue a career as a creative director and ultimately start my own business so that I could share my gifts with stable, successful, but struggling businesses who are working their asses off to share their amazing offerings, too. Let’s work on it together, shall we?","duration":"Apr 2011 Nov 2019 8 years 8 months","duration_short":"8 years 8 months","end_date":"Nov 2019","start_date":"Apr 2011","subtitle":"Hayestudio","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/ah-graphic-design"},{"company":"HayesPatel Home","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Personally cultivated tips, tricks, and tools to breathe new life into your home.After spending 7 years renovating our first home, we discovered our hands on approach was considered crazy by most of our friends and family. They loved what we did, but were constantly surprised at the projects we were willing to take on. Perhaps it was the underwhelming expendable income of a first time homebuyer, but we rarely considered our DIY projects to be too difficult for the average person (limited funds can be a great motivator to take on new challenges).As we searched for our second home, we thought back to our previous experiences. We were able to get a larger home in a more serene neighborhood, confident of the changes we could make ourselves. We’ve decided to document the process and share it, so that others are inspired to make their house a home. Lucky for you, this house needs a LOT more work. I mean A LOT. We’ve already learned some new things, and look forward to sharing our experiences with you. Welcome to our home!","duration":"Apr 2011 Jun 2019 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2019","start_date":"Apr 2011","subtitle":"HayesPatel Home","title":"Co-Owner"}],"url":""},{"company":"ELAN Hair/Skin/Restore","company_id":"elan-hair-skin-restore","location":null,"positions":[{"description":"","duration":"Jul 2010 May 2019 8 years 11 months","duration_short":"8 years 11 months","end_date":"May 2019","start_date":"Jul 2010","subtitle":"ELAN Hair/Skin/Restore","title":"Director Of Operations"},{"description":"At ELAN, I designed, coordinated, and maintained all marketing and advertising collateral including the renovation of a $15,000 premier website. Extensive experience managing large teams of diverse personalities in deadline-driven environments, established employee career development tools, leading cross-functional team collaboration, and developed industry outreach opportunities. I managed all social media platforms; results included an increase of 2,300 followers on Facebook, created and built Instagram as a company platform, gained 3,000+ followers, and added 350 new followers on Twitter. Utilized B2B opportunities by connecting & working with area businesses to cross-promote via social media and partner collaborations, ELAN showed an increase in business annually on average 160%. • Planned and executed an innovative marketing campaign to capitalize on new demographics coming to Nashville • Streamlined operations using digital media to connect, communicate and coordinate with staff, clientele and potential recruits (both local and nationally) • Planned media strategy for growth and expansion of business profile • Aligned creative functions and developed system for producing multi-disciplinary creative work that supported strategic plans within a fast-paced environment • Negotiated and managed all creative vendor and supplier relationships, while streamlining costs, which led to an annual savings of 45% • Built and developed 2 of the 4 company brands from the ground up, integrating their brand identity into the existing company profile","duration":"Jul 2010 Sep 2017 7 years 3 months","duration_short":"7 years 3 months","end_date":"Sep 2017","start_date":"Jul 2010","subtitle":"ELAN Hair/Skin/Restore","title":"Director of Operations / Director of Digital Media"}],"url":"https://www.linkedin.com/company/elan-hair-skin-restore"},{"company":"ADCO Enterprises","company_id":"adco-enterprises","location":"Middle TN","positions":[{"description":"ADCO Enterprises, Livingston, TNJanuary 2009 - June 2016Leasing and Territory ManagerAt ADCO, I oversaw project management, creative direction and residential renovation. During my time at ADCO I had complete oversight of operations, advertising, brand strategy and tenant management for 16 residential properties and 4 commercial properties. I oversaw the roll-out of a new property management website, company branding and B2B marketing with area businesses and city leadership to increase awareness of private rental opportunities and new businesses coming to the area. • Sole oversight of budget and finance for property management • Partnership with Livingston Mayors Office to solicit and attract businesses for vacant properties","duration":"Jan 2009 Jun 2016 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2016","start_date":"Jan 2009","subtitle":"ADCO Enterprises","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/adco-enterprises"},{"company":"Sephora","company_id":"sephora","location":"","positions":[{"description":"Taking on a challenging new role in the cosmetic industry, I was brought on by Sephora to act as a Department Lead over the fragrance department. In my position, I assisted in implementation and organization for the new store set-up and opening. As a department lead, I had many multi-faceted duties to which I catered to on a day to day basis. Among them, I was responsible for new hire training and development for all department employee’s, ongoing training of existing dept staff, and working with Store Director to ensure weekly payroll compliance is met. I also managed the Holiday Recovery Team, a team that helped prepped the store for the demanding business needs of the holiday season. I also handled operational tasks such as evaluating and altering staff costs as necessary per week, weekly staff scheduling, and limiting store costs to increase profitability. As an overall manager of the store, I consistently managed a staff of 40+ staff, (70+ holiday staff) in a high traffic location. Lastly, I served as both store visual manager and trainer for visual and merchandising needs.","duration":"Feb 2006 Nov 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2008","start_date":"Feb 2006","subtitle":"Sephora","title":"Fragrance Lead"}],"url":"https://www.linkedin.com/company/sephora"},{"company":"Gap Inc.","company_id":"gap-inc-","location":"","positions":[{"description":"As an AGM with Gap Inc, I was promoted up from within from a denim specialist to an assistant general manager in a 5 million dollar location. As an AGM, I managed and developed a staff of 30+, 60+ during the holiday season. I supervised area store visual merchandising implementation, as well as the trainer for the area visual team and assisted with all training of holiday new hires. I was also a relief manager for Baby Gap and Gap Kids in my center, as well as the occasional management support for 4 other stores in my district.","duration":"Feb 2004 Jan 2006 2 years","duration_short":"2 years","end_date":"Jan 2006","start_date":"Feb 2004","subtitle":"Gap Inc.","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/gap-inc-"}]', '["Jonathan Valentine “Adam is the perfect example of someone you want leading your team, running your location, and representing your company. He embodies his brand completely and drives results from his team/store constantly and consistently on a daily basis.”","Stephanie Scanlon “Adam is an innovative, creative individual and is inspirational to those who work with and/or for him. Adam is an excellent team player with the ability to encourage and delegate which makes for an exceptional employee and manager. Highly motivated he gets any job done with a great attitude and strong perseverance. Adam is a dedicated and honest employee and will meet any challenge with sincere optimism.”"]']### Assistant: The agent's job is to oversee the operations and strategy of newsrooms in multiple states for the USA TODAY Network, while the user is reaching out to the agent because they need assistance with developing a marketing campaign for their small business.
### Human: Agent: ['Natasia Burnley', "Experienced Sales And Marketing Associate with a demonstrated history of working in the real estate industry. Skilled in Budgeting, Food & Beverage, Event Planning, Microsoft Excel, and Phone Etiquette. Strong marketing professional working towards a Bachelor's degree focused in Public Administration from George Mason University.", 'Leasing Director at Bozzuto', 'Lincoln Property Company', '[{"company":"Lincoln Property Company","company_id":"lincoln-property-company","industry":"Leasing Real Estate","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Lincoln Property Company","title":"Sales And Marketing Specialist"}],"url":"https://www.linkedin.com/company/lincoln-property-company"},{"company":"Bozzuto","company_id":"the-bozzuto-group","location":null,"positions":[{"description":"","duration":"Apr 2018 Jan 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2020","start_date":"Apr 2018","subtitle":"Bozzuto","title":"Leasing Manager"},{"description":"","duration":"2018 Jan 2020 2 years","duration_short":"2 years","end_date":"Jan 2020","start_date":"2018","subtitle":"Bozzuto","title":"Leasing Director"},{"description":"","duration":"Oct 2016 Apr 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2018","start_date":"Oct 2016","subtitle":"Bozzuto","title":"Sales And Service Associate"}],"url":"https://www.linkedin.com/company/the-bozzuto-group"},{"company":"Frye Properties Inc","company_id":"frye-properties-inc","location":"","positions":[{"description":"","duration":"Aug 2013 Oct 2016 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2016","start_date":"Aug 2013","subtitle":"Frye Properties Inc","title":"Leasing Consultant"}],"url":"https://www.linkedin.com/company/frye-properties-inc"},{"company":"Belk","company_id":"belk","location":"Charlottesville, Virginia","positions":[{"description":"Free People Brand Specialist Free People Brand Specialist","duration":"Jan 2013 Jun 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2014","start_date":"Jan 2013","subtitle":"Belk","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/belk"},{"company":"Frye Properties Inc","company_id":"frye-properties-inc","location":"Charlottesville, Virginia Area","positions":[{"description":"* Signing leases.* Answering phones.* Taking potential residents on apartment showings.* Inspecting move-out and move-in apartments.* Sending out notices to residents. * Signing leases.* Answering phones.* Taking potential residents on apartment showings.* Inspecting move-out and move-in apartments.* Sending out notices to residents.","duration":"Jan 2011 Jan 2012 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2012","start_date":"Jan 2011","subtitle":"Frye Properties Inc","title":"Leasing Agent"}],"url":"https://www.linkedin.com/company/frye-properties-inc"},{"company":"RoseWood Village","company_id":"rosewood-village","location":"Charlottesville, Virginia Area","positions":[{"description":"*Cleaning the dinning hall*Setting the tables for breakfast, lunch, and dinner.*Serving residents their food and drinks.*Cleaning the kitchen. *Cleaning the dinning hall*Setting the tables for breakfast, lunch, and dinner.*Serving residents their food and drinks.*Cleaning the kitchen.","duration":"Aug 2007 May 2008 10 months","duration_short":"10 months","end_date":"May 2008","start_date":"Aug 2007","subtitle":"RoseWood Village","title":"Server"}],"url":"https://www.linkedin.com/company/rosewood-village"}]', '["Johanna Mikolowski “Natasia has exceptional leadership and customer service skills. I had the pleasure of working alongside of Natasia, as well as, watch her be promoted to Leasing Director. I will say, it was nothing short of well earned for her! Working with Natasia has been one of the highlights of my career, she is very hands on and willing to help at any given moment. If I had to describe Natasia\'s leadership style I would say that she is firm and concise about what needs done and when, she is always willing to help guide and teach you if you need it and instilled great value in us being a team. I truly admire the type of leadership she displayed and her hard work definitely showed! Each of us had a highlighted moment working together and Natasia surely helped each of us reach and exceed our goals. I would highly recommend Natasia to any company as she would be a great asset to the team. Her diverse skills and knowledge is definitely lethal in executing dead lines and hitting goals. ”","Amy Park “Natasia is such an endearing and genuinely warm individual who always puts her best foot forward! She was the first person to welcome me with open arms and did her best to train me and make sure that I actually understood the concepts. She is a very diligent worker and does her best to foster great team relationships in order to meet our goals. Natasia’s leadership skills were displayed when our property was able to reach 99% occupancy over 686 apartments. Through encouragement and empowerment, she is able to make you feel so great and not hesitate with any questions. She was always coming up with ideas on how to increase our productivity, whether it be with our weekly team meetings, or suggestions on advertising to local businesses- she was super supportive and helpful! I can say that working under her guidance really set me up for success! One thing I really appreciated about Natasia was that even though she was our Director, I knew that if we were busy she would jump straight in to help without any complaints! Somehow even with all the tasks she had to keep track of, and four employees to oversee- she was still able to touch base daily with advice or encouragement. I would like to highly recommend Natasia as an essential asset to any team! Thanks to her guidance and management, I was able to even achieve corporate recognition multiple times! I attribute Natasia’s leadership to setting me up for success!”"]'] User: ['Phil Frank', 'Just a hard working computer geek trying to make a positive difference in technical/computer support by implementing superior customer service skills, unheard of listening skills, and savvy salesmanship to a segment of business that often has a reputation of introverted aloofness and minimal people skills. I Get It Done……..in a fun, focused, and empathetic manner.', 'Systems Engineer-IT at Lockheed Martin', 'Lockheed Martin', '[{"company":"Lockheed Martin","company_id":"lockheed-martin","industry":"Defense & Space","location":null,"positions":[{"description":"Providing specific and focused I.T. support at Lockheed-Martin.","duration":"Jun 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Jun 2017","subtitle":"Lockheed Martin","title":"Systems Engineer-IT"},{"description":"On-Site contractor employed by Maintech Inc. to support Lockheed-Martin employees (RMS Division) requiring desktop/laptop computer support. From Lockheed’s website: Lockheed Martin Rotary and Mission Systems (RMS) provides systems engineering, software development, complex program management, supply chain solutions and logistics, and training and simulation technologies for global security, civil and commercial markets.","duration":"Nov 2013 Jun 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2017","start_date":"Nov 2013","subtitle":"Lockheed Martin","title":"Computer Support Specialist"}],"url":"https://www.linkedin.com/company/lockheed-martin"},{"company":"Maintech, Incorporated","company_id":"maintech","location":"Littleton, CO","positions":[{"description":"On-Site contractor employed by MaintechInc to support Lockheed-Martin employees requiring desktop/laptop computer support. From Maintech’s website: Whether your desktop service needs involve enterprise-wide technology refresh, Windows OS upgrades and patch management, hardware maintenance or any combination of services, Maintech has the experience, resources, global footprint and Fortune 500 corporate references to support your requirements. From planning, to implementation to on-going support, Maintech can provide a turnkey solution or fill in the gaps in your support infrastructure.","duration":"Nov 2013 Jun 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2017","start_date":"Nov 2013","subtitle":"Maintech, Incorporated","title":"Computer Support Specialist"}],"url":"https://www.linkedin.com/company/maintech"},{"company":"The Hercules Tire & Rubber Company","company_id":"the-hercules-tire-&-rubber-company","location":"Greater Denver Area","positions":[{"description":"As Warehouse Manager, I was responsible for the day to day operations of Hercules’ TDW Distribution Center in Denver, including all aspects of warehousing, distribution, customer service, team member hire and team member development. Charged with developing and implementing efficient and effective procedures and a culture of continuous improvement. Specifically required to exceed safety standards and maintain incredible inventory integrity and accuracy. All while meeting and exceeding stated company goals; including budgets and P&L accountability.","duration":"Aug 2012 Sep 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2013","start_date":"Aug 2012","subtitle":"The Hercules Tire & Rubber Company","title":"Warehouse Manager"}],"url":"https://www.linkedin.com/company/the-hercules-tire-&-rubber-company"},{"company":"LKR Industries","company_id":null,"location":"","positions":[{"description":"LKR Industries, a family owned metal fabrication shop focusing on high quality products, dependable service, and exceeding customer needs. My role is to learn all facets of the business, mentoring with the owner on machine set-up and operation, and oversee the implementation of organizational systems and production scheduling. LKR Industries, a family owned metal fabrication shop focusing on high quality products, dependable service, and exceeding customer needs. My role is to learn all facets of the business, mentoring with the owner on machine set-up and operation, and oversee the implementation of organizational systems and production scheduling.","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"LKR Industries","title":"Fabrication Technician / Machinist Apprentice"}],"url":""},{"company":"Central Garden and Pet","company_id":"central-garden-and-pet","location":"","positions":[{"description":"Responsible for the day to day operation of high volume wholesale supplier of pet supplies. Managed warehouse crew and truck driver team to assure accurate order fulfillment and efficient delivery of orders to customers. Positive agent of change hired to introduce operational systems that improved efficiency and enhanced financial performance. Designed and implemented complete administrative systems to fully support high order volume, increase accuracy of reporting, and assure earned vendor rebates were timely and up to date.","duration":"Jan 2010 Sep 2010 9 months","duration_short":"9 months","end_date":"Sep 2010","start_date":"Jan 2010","subtitle":"Central Garden and Pet","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/central-garden-and-pet"},{"company":"Ford Audio Video","company_id":"fordaudio-video","location":"","positions":[{"description":"Lead, Direct, Motivate, and Mentor the Sales Team along with P&L responsibility of the Denver Branch of Ford Audio-Video: A leading commercial A/V contractor. Lead, Direct, Motivate, and Mentor the Sales Team along with P&L responsibility of the Denver Branch of Ford Audio-Video: A leading commercial A/V contractor.","duration":"Jun 2007 Dec 2007 7 months","duration_short":"7 months","end_date":"Dec 2007","start_date":"Jun 2007","subtitle":"Ford Audio Video","title":"Division Manager"}],"url":"https://www.linkedin.com/company/fordaudio-video"},{"company":"Larson-Juhl","company_id":"larson-juhl","location":null,"positions":[{"description":"Larson-Juhl, a Berkshire-Hathaway company, is the world\'s leading wholesale picture frame distributor. I wore many hats during my 24+ year career with them, but my passion and my most consistent success was SALES. I love developing relationships, serving clients with high standards of excellence, and always working for long-term win-win situations.","duration":"Sep 1982 Mar 2007 24 years 7 months","duration_short":"24 years 7 months","end_date":"Mar 2007","start_date":"Sep 1982","subtitle":"Larson-Juhl","title":"Sales Representative"},{"description":"Responsible for the day to day leadership of regional distribution center in Arvada, CO. Lead, direct, and \\"run” sales, customer service, and operations with full P&L responsibility. Managed 3-5 outside sales representatives with a focus on aggressive market share growth in a highly competitive market. Strengths of relationship building skills and consultative sales skills to create win-win strategies with customers. Managed warehouse staff of 25 by training and developing the Warehouse Manager, conducting weekly team meetings, and building individual relationships.","duration":"Jun 2000 Jul 2006 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2006","start_date":"Jun 2000","subtitle":"Larson-Juhl","title":"General Manager"},{"description":"Outside Sales Territory: Colorado / Wyoming / S. Dakota Responsible for 375 accounts. Developed relationships and increased sales volume. Recognized as Western Regional Sales Person of the Year 1998, and delivered 3 consecutive years of over $300,000 sales growth per year; earning Target Award 1998, 1999, 2000.","duration":"Sep 1996 Jun 2000 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2000","start_date":"Sep 1996","subtitle":"Larson-Juhl","title":"Sales Representative"},{"description":"Accountable for $15 million inventory investment. Established and oversaw disciplined ordering systems for imported products. Developed and grew Asian vendor relationships by overseas travel and regular communication. Prospected for alternate overseas vendors in Europe, and spearheaded second-source program to assure product availability.","duration":"Aug 1989 Sep 1993 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 1993","start_date":"Aug 1989","subtitle":"Larson-Juhl","title":"Import Manager"},{"description":"Oversaw overall purchasing systems for high growth phase of expanding product line and expanding distribution network. Developed inventory monitoring systems to maximize return on inventory investment; hired, trained, and developed staff to meet the department demands.","duration":"Jun 1987 Aug 1989 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 1989","start_date":"Jun 1987","subtitle":"Larson-Juhl","title":"Purchasing Manager"}],"url":"https://www.linkedin.com/company/larson-juhl"}]', '["Marty Taylor “Phil is a great leader and tireless worker. Phil has a great command of business systems and sales processes. He keeps detailed notes that insure thorough follow through. He cares deeply about the people that work for him as well as the people he works for. He is a driven individual that will take success with him wherever he goes. I enjoyed being Phil’s co-worker and later enjoyed working for Phil when he worked as General Manager.”","Kip Curphy “I have known Phil for well over a decade. He is loyal, has outstanding morals, beliefs and work ethics. On numerous occasions i have attempted to bring him into my work environment as he is the type of person and employee I always seek. I have never looked for average employees, I seek the cream of the crop. I know Phil to be dedicated and has the ability/desire to run a successful team and at the same time take responsibility for the outcome of his and the companies decisions. In short, Phil Frank can work with me any time.”"]']### Assistant: The agent's job is to provide technical support, and today the agent is reaching out to the user because they need to schedule a maintenance appointment for the user's computer system.
### Human: Agent: ['David Carlson', 'System Designer, Application Developer, Database Administrator, and Project Manager in a wide variety of industrial applications. Particularly interested in hardware/software and low level design using FPGA, embedded operating system, and real time operating system. Always interested in migration projects, as well as close interaction with software and hardware manufacturers. Specialties: Source Control, Modeling Tools, Windows Driver Model, Low Cost, HIGH Speed, Robust, Remote, Embedded, RTOS, FPGA, PIC, .NET, UNIX.', 'Senior Engineer at Carlson Engineering', 'Carlson Engineering', '[{"company":"Carlson Engineering","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2012 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Carlson Engineering","title":"Senior Engineer"}],"url":""},{"company":"509 Technologies","company_id":null,"location":"","positions":[{"description":"Migrating older systems to .NET and FPGA. Designing new systems to be robust and cost competative. Migrating older systems to .NET and FPGA. Designing new systems to be robust and cost competative.","duration":"Oct 2009 Oct 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2011","start_date":"Oct 2009","subtitle":"509 Technologies","title":"Design Engineer"}],"url":""},{"company":"RFMD","company_id":"rfmd","location":"","positions":[{"description":"Software development Software development","duration":"Jan 1999 Aug 2009 10 years 8 months","duration_short":"10 years 8 months","end_date":"Aug 2009","start_date":"Jan 1999","subtitle":"RFMD","title":"Manager"}],"url":"https://www.linkedin.com/company/rfmd"},{"company":"Motorola Mobility","company_id":"motorola-mobility","location":"","positions":[{"description":"Support offshore operations. Support offshore operations.","duration":"Mar 1995 Dec 1999 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 1999","start_date":"Mar 1995","subtitle":"Motorola Mobility","title":"Engineer"}],"url":"https://www.linkedin.com/company/motorola-mobility"}]', '["Tim Connell “Mr. Carlson was well respected at RFMD. He was my supervisor at RFMD he provided great technical leadership and guidance. He particularly impressed me with his database and overall systems knowledge.”","Patrick Dennis “I have worked with David for several years now. As one of my clients at an enterprise sized company David is very project oriented and helpful in working with us on solutions for his company. His attention to detail, technology acumen, and flexibility make him a pleasure to work with.”"]'] User: ['David Farrell', 'David is an IT Service Management and ServiceNow expert. As a ServiceNow platform owner he has led the delivery of automated, lean processes, and improved user experiences. He is skilled at working in collaboration with global engineering, operations staff, and supplier teams to deliver continuous improvement. David has also worked across many industries delivering ITSM strategies and assessments. He excels in delivering broader IT improvements through project management (PMI and Agile PMI certified).', 'Director Of IT - Enterprise Applications at Mizuho', 'Mizuho', '[{"company":"Mizuho","company_id":"mizuho","industry":"Financial Services","location":"New York, New York, United States","positions":[{"description":"Platform Owner for ServiceNow, Sharepoint, Archer, Workday Platform Owner for ServiceNow, Sharepoint, Archer, Workday","duration":"May 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"May 2020","subtitle":"Mizuho","title":"Director Of IT - Enterprise Applications"}],"url":"https://www.linkedin.com/company/mizuho"},{"company":"Moody\'s Corporation","company_id":"moodys-corporation","location":"Greater New York City Area","positions":[{"description":"","duration":"Jan 2014 Mar 2020 6 years 3 months","duration_short":"6 years 3 months","end_date":"Mar 2020","start_date":"Jan 2014","subtitle":"Moody\'s Corporation","title":"VP - IT Service Management"}],"url":"https://www.linkedin.com/company/moodys-corporation"},{"company":"PA Consulting Group","company_id":"pa-consulting","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2007 Jan 2014 7 years","duration_short":"7 years","end_date":"Jan 2014","start_date":"Feb 2007","subtitle":"PA Consulting Group","title":"IT Consultant"}],"url":"https://www.linkedin.com/company/pa-consulting"},{"company":"MWRA","company_id":null,"location":"","positions":[{"description":"","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"MWRA","title":"IT Project Manager"}],"url":""}]', '["LinkedIn User “I was David\'s line Manager at PA. David is an ITIL wizard and has an extensive track record of helping his clients implement service management. He has a strong work ethic and always delivers an A1 performance no matter what the task. In addition he\'s a fun team player to work with with a relaxed yet professional style.”","James Turner “David recently left PA and I\'m sorry to see him go. I\'ve worked with him on two projects and have been impressed with his work ethic, ability to communicate complex concepts and his commitment to helping clients. Good luck in the new job!”"]']### Assistant: The agent's job is to collaborate with global engineering and operations staff to deliver continuous improvement, and today the agent is reaching out to the user because they need assistance in implementing service management strategies in the IT department.
### Human: Agent: ['Stacey Enyart', 'I believe that entertainment is essential to a healthy society, demonstrating the infinite possibilities for human expression and potential, and facilitating communication within and across cultures. I am committed to the art of entertainment. I’ve worked hard to introduce and instill just the right amount of self-expression, discipline, and passion in many of my projects.', 'Director/Educator/Choreographer/Line Producer - Recent Owner / Artistic Director, Suncoast Dance Theatre', 'Royal Caribbean International', '[{"company":"Royal Caribbean International","company_id":"royal-caribbean-international","industry":"Travel Arrangements","location":"United States","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Royal Caribbean International","title":"Line Producer/Director/Choreographer"}],"url":"https://www.linkedin.com/company/royal-caribbean-international"},{"company":"FDEO","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Sep 2016","subtitle":"FDEO","title":"Member of the Board of Directors"}],"url":""},{"company":"Pasco County Schools","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2003 - Present 18 years 1 month","duration_short":"18 years 1 month","end_date":"Present","start_date":"Aug 2003","subtitle":"Pasco County Schools","title":"Education Professional"}],"url":""},{"company":"Suncoast Dance Theatre","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Jun 2021 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jun 2021","start_date":"Jun 2008","subtitle":"Suncoast Dance Theatre","title":"Owner/Artistic Director"}],"url":""},{"company":"New Tampa Dance Theatre","company_id":null,"location":"","positions":[{"description":"","duration":"May 2000 Aug 2009 9 years 4 months","duration_short":"9 years 4 months","end_date":"Aug 2009","start_date":"May 2000","subtitle":"New Tampa Dance Theatre","title":"Jazz Director/ Resident Teacher/Choreographer"}],"url":""},{"company":"Ruth Eckerd Hall","company_id":"ruth-eckerd-hall","location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2008 8 years 7 months","duration_short":"8 years 7 months","end_date":"Jul 2008","start_date":"Jan 2000","subtitle":"Ruth Eckerd Hall","title":"Lead Choreographer/Teacher"}],"url":"https://www.linkedin.com/company/ruth-eckerd-hall"},{"company":"Anheuser-Busch","company_id":"anheuser-busch","location":"","positions":[{"description":"","duration":"Jan 2000 Aug 2003 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2003","start_date":"Jan 2000","subtitle":"Anheuser-Busch","title":"Performer"}],"url":"https://www.linkedin.com/company/anheuser-busch"},{"company":"ADC Entertainment","company_id":null,"location":"","positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"ADC Entertainment","title":"Performer"}],"url":""}]', '["Mande Dagenais “Stacey is an incredible talent and absolute pleasure to have on any team! As a Choreographer she\'s innovative and brings a huge amount of creativity and integrity to all that she does. She\'s extremely reliable and a beautiful performer, a wonderful addition to any cast. And as a teacher she is superb, she has so much to offer, utilizing all of her combined talents and experience she is a wonderful mentor and role model for any aspiring performer from beginner to up and coming talent!”","Aynsley Stephenson “Stacey is one of the most capable and talented individuals I have ever worked with. She is creative, goal-driven, and a natural leader. I believe she would succeed in any arena she chose to pursue.”"]'] User: ['Larry Nebel', 'I am a full service Realtor and list homes for sale and assist buyers in identifying and purchasing homes. If you would like additional information, give me a call at 877-689-3267.', 'Retired at Retired r Us', 'Retired r Us', '[{"company":"Retired r Us","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2011 - Present 11 years 1 month","duration_short":"11 years 1 month","end_date":"Present","start_date":"Jan 2011","subtitle":"Retired r Us","title":"Retired"}],"url":""},{"company":"Arbors on Main - Hendersonville, TN","company_id":null,"location":"","positions":[{"description":"Retired Retired","duration":"Jan 2007 Nov 2014 7 years 11 months","duration_short":"7 years 11 months","end_date":"Nov 2014","start_date":"Jan 2007","subtitle":"Arbors on Main - Hendersonville, TN","title":"TIC Owner"}],"url":""},{"company":"Personal investor","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2013 16 years","duration_short":"16 years","end_date":"2013","start_date":"1997","subtitle":"Personal investor","title":"Principal"}],"url":""},{"company":"Marriott Renaissance Rutherford NJ","company_id":null,"location":"","positions":[{"description":"A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ A group for investors in the Moody Marriott Renaissance in Ruthiorford NJ","duration":"Nov 2007 Jan 2012 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2012","start_date":"Nov 2007","subtitle":"Marriott Renaissance Rutherford NJ","title":"TIC Owner"}],"url":""},{"company":"Alain Pinel Realtors","company_id":"alain-pinel-realtors","location":"","positions":[{"description":"List and sell real estate List and sell real estate","duration":"Sep 2005 Jan 2012 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jan 2012","start_date":"Sep 2005","subtitle":"Alain Pinel Realtors","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/alain-pinel-realtors"},{"company":"Pavilions Apartments","company_id":"pavilion","location":"","positions":[{"description":"A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own A TIC investment in at 240 unit apartment complex in Alburquerque NM which I personally own","duration":"Jun 2004 Jun 2011 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2011","start_date":"Jun 2004","subtitle":"Pavilions Apartments","title":"TIC Owner"}],"url":"https://www.linkedin.com/company/pavilion"},{"company":"Welton Street Investments, LLC","company_id":"welton-street-investments","location":"","positions":[{"description":"I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267. I specialize in providing tax efficient options for highly appreciated Real Estate investments. One vehicle I sell is Tennant in Common (TIC) fractional interest investments in investment grade Real Estate which are designed to provide 1031 replacement properties for investors with good income and no personal management requirements. If you would like additional information give me a call at 877-689-3267.","duration":"Feb 2007 Dec 2009 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2009","start_date":"Feb 2007","subtitle":"Welton Street Investments, LLC","title":"Registered Representative"}],"url":"https://www.linkedin.com/company/welton-street-investments"},{"company":"Burch & Company","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2004 Feb 2007 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2007","start_date":"Jul 2004","subtitle":"Burch & Company","title":"Registered Representative"}],"url":""},{"company":"Empire Realty Associates","company_id":"empire-realty-associates","location":"","positions":[{"description":"","duration":"Jul 2003 Sep 2005 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2005","start_date":"Jul 2003","subtitle":"Empire Realty Associates","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/empire-realty-associates"},{"company":"Pacific Union Real Estate","company_id":"pacific-union-international","location":"","positions":[{"description":"","duration":"Jan 2000 Jul 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2003","start_date":"Jan 2000","subtitle":"Pacific Union Real Estate","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/pacific-union-international"},{"company":"United Electronic Printers Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 1987 Jan 2000 12 years 2 months","duration_short":"12 years 2 months","end_date":"Jan 2000","start_date":"Dec 1987","subtitle":"United Electronic Printers Inc.","title":"CEO"}],"url":""},{"company":"PacTel Spectrum Services","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1985 Jul 1987 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 1987","start_date":"Jul 1985","subtitle":"PacTel Spectrum Services","title":"VP Sales"}],"url":""},{"company":"Telcom General","company_id":null,"location":"","positions":[{"description":"Owned by British Petroleum Owned by British Petroleum","duration":"Feb 1984 Jul 1985 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1985","start_date":"Feb 1984","subtitle":"Telcom General","title":"VP Sales"}],"url":""},{"company":"Uninet","company_id":"uninet","location":"","positions":[{"description":"Owned By United Telecommunications Owned By United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"Uninet","title":"VP Sales"}],"url":"https://www.linkedin.com/company/uninet"},{"company":"United Computing (Uninet)","company_id":null,"location":"","positions":[{"description":"Owned by United Telecommunications Owned by United Telecommunications","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Computing (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications (Uninet)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications (Uninet)","title":"VP Sales"}],"url":""},{"company":"United Telecommunications","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1979 Feb 1984 4 years 8 months","duration_short":"4 years 8 months","end_date":"Feb 1984","start_date":"Jul 1979","subtitle":"United Telecommunications","title":"VP Sales"}],"url":""},{"company":"Tymnet","company_id":null,"location":"","positions":[{"description":"Owned by Tymshare, Inc Owned by Tymshare, Inc","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet","title":"Regional Manager"}],"url":""},{"company":"Tymshare","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymshare","title":"Regional Manager"}],"url":""},{"company":"Tymnet, Inc. (Tymshare)","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1975 Jul 1979 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1979","start_date":"Jul 1975","subtitle":"Tymnet, Inc. (Tymshare)","title":"Regional Manager"}],"url":""},{"company":"Remote Computing Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1968 Jul 1975 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jul 1975","start_date":"Jul 1968","subtitle":"Remote Computing Corporation","title":"Sales Manager"}],"url":""},{"company":"Scientific Data Systems","company_id":"scientific-data-systems","location":"","positions":[{"description":"","duration":"Feb 1967 Jul 1968 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 1968","start_date":"Feb 1967","subtitle":"Scientific Data Systems","title":"Member of the technical staff"}],"url":"https://www.linkedin.com/company/scientific-data-systems"},{"company":"Control Data Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 1965 Feb 1967 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 1967","start_date":"Jun 1965","subtitle":"Control Data Corporation","title":"Applications Analyst"}],"url":""}]', '["Richard Zimmerman “Larry\'s years of experience both as a licensed real estate associate and a FINRA licensed securities representative gives him the knowledge and perspective to evaluate and educate his clients on the attributes of properties as well as the appropriateness of a securitized investment program. I would certainly recommend Larry to anyone considering a 1031 exchange into a Tenant-in-Common or Delaware Statutory Trust or an equity investment into a REIT, LLC or LP offering.”","Art Caisse “I worked closely with Larry introducing the world to a predecessor to what is now the Internet way back in the 1970s. Larry is a highly talented sales professional with a \'can-do\' approach and the results to prove it. Smart, personable and a man of high integrity, I highly recommend Larry to assist you in any challenging endeavor (and he\'s a lot of fun to work with!).”"]']### Assistant: The agent's job is to assist buyers in identifying and purchasing homes, and today the user is reaching out to the agent because they need assistance in selling their current home and finding a new one.
### Human: Agent: ['Elisa Fuld', 'I am a Licensed Certified Social Worker (LCSW-C) who works with seniors and their caregivers. As a compassionate, professional and client centered clinical social worker, I work with your strengths and abilities to help yourself succeed in reaching your goals.', 'CEO & Clinical Social Worker', 'GOLDEN DAYS COUNSELING LLC', '[{"company":"GOLDEN DAYS COUNSELING LLC","company_id":"golden-days-counseling-llc","industry":"Medical Practices","location":"Maryland, United States","positions":[{"description":"I offer supportive therapy for seniors and their caregivers. When challenging experiences arise with aging, health, grief, loss, retirement, lack of resources and adjustment to life events, I help clients build coping skills, and improve overall wellbeing. With my extensive experience with working with seniors and their caregivers, I will support clients in reaching their goals and increasing their ability to thrive. I offer supportive therapy for seniors and their caregivers. When challenging experiences arise with aging, health, grief, loss, retirement, lack of resources and adjustment to life events, I help clients build coping skills, and improve overall wellbeing. With my extensive experience with working with seniors and their caregivers, I will support clients in reaching their goals and increasing their ability to thrive.","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"GOLDEN DAYS COUNSELING LLC","title":"CEO & Clinical Social Worker at Golden Days Counseling, LLC"}],"url":"https://www.linkedin.com/company/golden-days-counseling-llc"},{"company":"Cigna","company_id":"cigna","location":null,"positions":[{"description":"Evaluates and assesses bio-psycho-social needs of clientsSupports counsels and refers clients with mental health needsIdentifies, prioritizes and assists clients in connecting with community resourcesEngages with clients to understand needs and facilitate access to Cigna coaching /case management programsParticipates in clinical rounds with Cigna medical directors","duration":"Dec 2018 Jul 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jul 2021","start_date":"Dec 2018","subtitle":"Cigna","title":"Clinical Social Worker/Case Manager Specialist"},{"description":"Evaluates behavioral health, social and financial needs of primarily geriatric clients.Supports counsels and refers clients with mental health and substance abuse issues.Facilitates access to community services by coordinating with providers, health plan staff, family/caregivers and clients.Coordinates with physicians, nurse practitioners, nurse case managers and other staff to resolve cases with complex social and medical issues.Completes PHQ-9 depression assessments.Provides crisis intervention services and implements referrals to Adult Protection Services or Geriatric Evaluation Services when appropriate.Assists with end of life planning.Helps clients complete applications for medical assistance, Section 8 housing, food stamps, weatherization programs, hospital financial aid programs and other programs offering financial support.Accurately and completely documents detailed notes on each client.Works with clients and their families to ensure all necessary resources have been procured and the most appropriate level of care obtained.","duration":"Dec 2016 Nov 2018 2 years","duration_short":"2 years","end_date":"Nov 2018","start_date":"Dec 2016","subtitle":"Cigna","title":"Clinical Social Worker/Case Manager"}],"url":"https://www.linkedin.com/company/cigna"},{"company":"GBMC HealthCare","company_id":"gbmchealthcare","location":"Towson, Maryland","positions":[{"description":"Assesses and manages all social work needs of transitional care unit of 27 patients (primarily geriatric clients).Under general supervision provides psycho-social assessments, formulates diagnostic impressions in order to better address emotional needs, and provides appropriate treatment of mental and emotional disorders.Provides individual and family counseling as needed.Provides advocacy services within the hospital setting.Identifies, plans and coordinates patient care plan in hospital and discharge needs to sub acute rehab, acute rehab, substance abuse rehab, hospice, home care and other community resources as needed.Optimizes patient care by providing comprehensive social work services to patients and their families.Collaborates in social and emotional care planning with multi disciplinary care team including physicians, nurses, physical therapists, speech therapists, dietitians, and others.Reviews patients for Maryland Data Set (MDS) assessments.Discusses end of life decisions with patients and reviews Medical Orders for Life Sustaining Treatment (MOLST) forms, alerting medical staff to change in patients\' choices.Completes Level of Care for medical assistance applications as needed.Coordinates and consults with other community agencies as needed.Timely and detailed documentation of patient records.","duration":"Nov 2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"Nov 2014","subtitle":"GBMC HealthCare","title":"Clinical Social Worker"}],"url":"https://www.linkedin.com/company/gbmchealthcare"},{"company":"Baltimore County","company_id":"baltimore-county-government","location":"Towson, MD","positions":[{"description":"•Completed psychosocial assessments of physically, emotionally and/or cognitively impaired seniors•Conducted home visits to determine clients’ eligibility for services•Developed plan of action and/or referrals for each client•Provided supportive counseling to seniors and their families•Led weekly reminiscence/discussion groups•Utilized current events, trivia, holidays, games and other relevant themes to inspire members to reflect and process feelings and experiences •Completed psychosocial assessments of physically, emotionally and/or cognitively impaired seniors•Conducted home visits to determine clients’ eligibility for services•Developed plan of action and/or referrals for each client•Provided supportive counseling to seniors and their families•Led weekly reminiscence/discussion groups•Utilized current events, trivia, holidays, games and other relevant themes to inspire members to reflect and process feelings and experiences","duration":"Aug 2013 Jun 2014 11 months","duration_short":"11 months","end_date":"Jun 2014","start_date":"Aug 2013","subtitle":"Baltimore County","title":"Social Work Intern Baltimore County Department of Aging"}],"url":"https://www.linkedin.com/company/baltimore-county-government"},{"company":"Sterling Care Assisted Living","company_id":"sterling-care-assisted-living","location":"Baltimore, MD","positions":[{"description":"•Counseled residents with dementia and Alzheimer’s•Created, recruited, and implemented stimulating programming•Organized community resources to visit with residents such as: Pets on Wheels, local boys’ choir, pianists, flutists, guitarist/sing-a-long, nursery and kindergarten groups to sing songs/visit, middle school group to perform short play, county nature center to present program on indigenous animals, master gardener program to speak about plants and holiday visits with parents and small children •Fostered social interactions between residents and communal volunteers•Educated communal adult volunteers about aging and the positive impact of their interactions with residents","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"Sterling Care Assisted Living","title":"Social Work Intern"}],"url":"https://www.linkedin.com/company/sterling-care-assisted-living"},{"company":"BD Health","company_id":"bd-health","location":"Baltimore, Maryland Area","positions":[{"description":"•Completed intake interviews with methadone maintenance treatment clients•Utilized existing written resource and referral binder and converted digitally to support staff work activities Compiled manual based on interviews of all staff to determine content and style Updated and verified existing information•Researched and presented staff workshop on HIV and intravenous drug use •Completed intake interviews with methadone maintenance treatment clients•Utilized existing written resource and referral binder and converted digitally to support staff work activities Compiled manual based on interviews of all staff to determine content and style Updated and verified existing information•Researched and presented staff workshop on HIV and intravenous drug use","duration":"Aug 2012 Dec 2012 5 months","duration_short":"5 months","end_date":"Dec 2012","start_date":"Aug 2012","subtitle":"BD Health","title":"Social Work Intern Eastern Ave health Solutions, Inc"}],"url":"https://www.linkedin.com/company/bd-health"}]', '["Lacey Wood “Elisa is an incredible clinician with a kind and caring heart. I have worked with her for several years and have seen the impact that she makes on the people that she works with. She is truly gifted and it is an honor and a privilege to call her a colleague and friend. ”","Adele Rosenblatt “Elisa is a great team player. She is easy to communicate with and very responsive. She is thorough in her work and provides quality, compassionate care with great follow-through.”"]'] User: ['Jonathan Smith', 'Specialties: Chiropractic, Physical Therapy, The Graston Technique, Sports Injuries, Chronic Pain, Customized Orthotics, SFMA, FMS, Non-Surgical Spinal Decompression', 'Smith Wellness', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"Las Cruces, New Mexico Area","positions":[{"description":"","duration":"Feb 2018 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Self employed","title":"Company Owner"}],"url":""},{"company":"Millennium Health & Wellness","company_id":null,"location":"","positions":[{"description":"","duration":"May 2012 Jan 2014 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2014","start_date":"May 2012","subtitle":"Millennium Health & Wellness","title":"Chiropractor"}],"url":""},{"company":"Optimum Chiropractic & Rehab","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2009 Apr 2013 4 years 4 months","duration_short":"4 years 4 months","end_date":"Apr 2013","start_date":"Jan 2009","subtitle":"Optimum Chiropractic & Rehab","title":"Owner"},{"description":"","duration":"Jan 2009 Apr 2012 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2012","start_date":"Jan 2009","subtitle":"Optimum Chiropractic & Rehab","title":"Owner"}],"url":""}]', '["Erin Long Bergeson “Dr. Smith is an excellent doctor!! He worked on my right knee, which had given me problems for years and got it to where I could run long distances without pain again. He was very concerned about my improvement every step of the way and encouraged me to do rehabilitation exercises as well. I highly recommend him if you want results and someone who really cares about improving your health as much as you do.”","Ellen Levine “I have been treated by Dr. Jonathan Smith for almost 2 years now. I had 5 discs fused in my neck and suffer from constant pain. His evaluation of me was thorough, based on neurological testing and x-rays. Based on his in-depth knowledge of anatomy and physiology, he has provided treatment that is creative, using out-of-the box ideas specific to my case rather than text book techniques. Not only is he extremely personable but his committment to providing excellent care if obvious. He has been the only professional that has treated me that was able to provide relief for difficult problems. In addition, his networking has resulted in me seeing excellent physicians and pain management physicians in an attempt to provide integrative care. Obviously, I recommend Dr. Smith highly, particularly for any one who has been disappointed by other professionals providing physical therapy and chiropractic services or for those with chronic problems that need continual care. Ellen Levine”"]']### Assistant: The agent's job is to provide supportive therapy for seniors and their caregivers, helping them build coping skills and improve overall well-being, while the user is reaching out to the agent because they need assistance with chronic pain management and customized orthotics.