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It also sells merchandise of all kinds as well as hearing aids and their accessories, and – since 2020 – also protective glasses.
Fielmann keeps expanding, is of fering its customers even more personal service with new stores and is rolling out the omnichannel business model.
These stores are grouped with our smaller represented in the “Others” segment.
our very own Fielmann collection, international designers and brands.
Customers also find lenses from other major brands and well-known manufacturers at the best prices in Fielmann stores.
Sunglasses Whether as a fashion accessory or with a customised prescription, Fielmann provides a wide selection of sunglasses: the Fielmann collection, other major brands and international designers.
Hearing aids In and popular hearing aids at the best prices.
hearing, thereby allowing greater participation and considerably reducing risks at work or in traffic.
Fielmann provides free eyesight and hearing tests in stores in order to help people to detect their individual needs.
Customers are assisted by trained opticians and hearing aid professionals using precise measuring technology to find the best visual or hearing aid for them.
The website highlights the properties of the various models so that customers can arrange a free appointment with a product already in mind.
By creating fashionable eyewear at no cost (Nulltarif), Fielmann ended the discrimina tion against people wearing statutory health insurance glasses and made glasses so cially acceptable.
Even after the dis continuation of the statutory health insurance funds, our customers still receive glasses with no additional payments thanks to the zero-cost insurance from Fielmann and HanseMerkur.
People who do not need the zero-cost insurance can a get a fashionable pair of glasses with top-quality single-vision lenses and a Three-Year Warranty for as little as €17.50.
Our guidelines for responsible marketing oblige us to communicate the benefits of our products and services fairly and transparently.
With mobile eye tests, Fielmann is making a significant contribution to increasing safety on Germany’s roads.
According to the Association of German Ophthalmol ogists, an estimated eyesight.
Fielmann therefore runs campaign days to carry out eye tests using its two mobile eye-testing units in partnership with the police, leading automobile clubs and associations.
protective glasses in order to help in the battle against the coronavirus pandemic.
Besides face masks, protective glasses are a key component of protective equipment for medical workers.
The glasses are produced in line with the requirements of the EC type examination as per EN Rathenow.
In future, we will also produce prescription protective glasses so that we can assist systemically relevant professions even further.
GRI Memberships As craftspeople, German opticians are organised in guilds.
More than half of the own er-managed stores are members of marketing or purchasing groups.
In addition, we are involved with the Central Association of Opticians (ZVA), the overarching umbrella organisation for opticians in North Rhine-Westphalia (AOV NRW), and the German Federal Guild for Hearing Healthcare Professionals (biha).
In Switzerland, Fielmann is a member of the Swiss Federation of Opticians (AOVS), the Vaud Opticians’ Group (GVO), the Association of Swiss Advertisers (SWA), and the Swiss Association for Hearing Acoustics (HS).
Fielmann is also active in the Ger man-Swiss Chamber of Commerce.
In Austria, Fielmann holds memberships of the Aus trian trade association and the Austrian Economic Chamber (WKO).
In Italy, Fielmann is involved in the inner city purchasing group association, maintains contacts to the retailers’ trade and business association, and is a member of the service association.
Fielmann is a family business and thinks across the generations.
Fielmann Aktienge sellschaf t is the Group’s listed parent company.
Parity codetermination is regulated in the Codeter mination Act (MitbestG) and represents a numerical balance in the composition of the Supervisory Board.
Employees can then participate in the Supervisory Board’s decision-making processes on equal terms with shareholder representatives.
Fiel mann AG’s Supervisory Board currently consists of 16 members.
In elections were held at the Annual General Meeting on 9 July 2020, while the election of employee members of the Supervisory Board was held at the assembly of delegates on 29 June 2020.
The employee members of the Supervisory Board include two trade union representatives.
Management Board Fielmann is a listed family business.
Founded in on the stock exchange since 1994, the company is now being run by the second gen eration: in a long-held plan for company succession, the founder Günther Fielmann gradually handed over responsibility to his son Marc Fielmann from 2016 to 2019 and this process was completed in November 2019.
In the reporting year, the Management Board was made up of four people.
The company is represented by two members of the Management Board, or by one Management Board member and an authorised signatory.
Transparent leadership strengthens the trust of customers, employees and investors in the work of the company and its committees.
In this context, ef f icient cooperation between the Management Board and the Supervisory Board, respect for shareholder interests and open corporate com munications are the principles that guide our actions.
The Management Board and Supervisory Board have pledged to ensure the continued viability of the company and sustainable value creation through responsible corporate governance over the long term.
Fielmann lists the responsibilities of the individual board members at: corporate.f ielmann.com/de/investor-relations/ unternehmen/vorstand/. Ownership structure Fielmann has the legal status of a German Aktiengesellschaft.
With stif tung indirectly has the decisive influence on KORVA SE and therefore the majority rights in Fielmann Aktiengesellschaf t. These majority rights are permanently secured.
The sole Management Board member of KORVA SE the Fielmann Familienstif tung is Marc Fielmann.
Fielmann attaches great value to respon sible interaction with employees and customers as well as to the protection of the envi ronment and natural resources.
are responsible for ensuring the socially responsible behaviour of Fielmann Aktienge sellschaft.
As part of their departmental duties, the various board members are respon sible for the numerous activities described in detail in this report.
The activities of Fielmann Aktiengesellschaft in the fields of environmental protection, protection of historical buildings, and youth sports are coordinated by the Communi cations and Public Relations department.
In the context of corporate social responsi bility management, this department takes on a key role.
The overall responsibility for corporate social responsibility manage ment and its further development remains with the Management Board.
With its non-financial declaration (CSR report), Fielmann reports annually about corpo rate social responsibility in the company.
tions ing activities following the principles of the Global Reporting Initiative (GRI).
riality analysis for the f irst time in the f inancial year 2017.
Af terwards, the topics were selected due to their materiality for the stakeholders as well as for the company and assessed in the two-dimensional materi ality matrix with regard to their meaning.
The Management Board regularly checks, validates and prioritises the defined topics.
We continuously further develop and optimise our CSR objectives.
In panded our corporate social responsibility management in order to appropriately fulf il our own demands and those of our stakeholders.
Instead of showing the topics in a materiality matrix, we have assigned them to their respective focus areas.
double materiality pursuant to Sections the stipulations of the GRI standards.
identify and make use of opportunities in good time, while also keeping in mind the poten tial risks.
This systematic monitoring is integrated in all relevant pro cesses.
By way of both monthly and yearly reporting, we identify potential risks and eval uate them with regard to their potential significance for the business position of Fielmann.
Since the financial year tions 289c and 315c of HGB, insofar as they have or could have serious negative con sequences on environmental, employee and social matters as well as on attempts to re spect human rights and combat corruption.
The risk management system takes into account the likelihood of risks arising and their potential impact as well as the basic measures for addressing the identified risks.
We evaluate the risk indicators using entry sheets.
We use a traffic light system to docu ment the severity of the risk for our topics.
We pick up on their sug gestions and ideas, and give an account of them in, among other things, the present report.
Incoming emails will be read by the Communications and Public Relations department and, in collaboration with the respective divisions, answered.
results (Section 289c Para. 3 (2) of HGB) of every material topic.
The material topics listed above fully cover the five required aspects (environmental, employee and social matters as well as respect for human rights and anti-corruption) of Sections 289c Para. 2 and 315c of HGB (see “About this report”, p. 68-69).
They will be presented individually in the following.
Governance and compliance Business environment and requirements As at 31 December 2020, Fielmann operates stores in 15 countries.
We target any evidence of corruption for further investigation.
Fielmann sets itself the objective of not claiming any f inancial support from governments for operating its businesses.
and ethical behaviour among its employees and business partners.
The system comprises a Code of Conduct for suppliers, a compliance guideline, individual stipulations for risk areas, and a risk management system.
Misconduct and violations of the law can cause enormous reputational damage and lead to major economic losses.
In the event of any compliance issues, employees are instructed to contact their superior, the internal audit department or the Management Board directly.
The internal audit depart ment uses regular checks to inspect the company-wide implementation and application of the valid guidelines.
The Code of Conduct is about prohibiting corruption and bribery, regulating invitations and gif ts, ensuring health and occupational safety, environmental protec tion and energy ef f iciency, and the legal obligations to prevent money laundering.
The Management Board continuously updates the compliance guidelines, identif ies and regularly checks the main risk areas and draws up concrete stipulations and di rectives that must also be complied with in addition to the statutory provisions.
The compliance guidelines and the supplementary directives provide concrete orientation for the employees and ensure that their work remains lawful and proper.
The employ ees will be immediately informed of any amendments or updates.
In turn, Fielmann pledges to respect its customers, employees and society and to con tribute to this end in many ways.
Fielmann’s ordinary business activities include optical retail and hearing acoustics, mainly within the European Union.
Furthermore, Fielmann obliges all suppli ers of its main products to sign up to its Code of Conduct, which expressly rejects all forms of corruption.
The Code of Conduct is publicly available on our company website (corporate.fielmann.com/coc).
Fielmann is not aware of the par ticipation of a government as shareholder.
Fielmann receives individual, publicly reg ulated funding programmes for further training and professional development.
We topped up the reduced hours pay, which was applied for due to the coronavirus pandemic, to ary.
In the f inancial year, the reimbursement of € like the reduced hours pay scheme and comparable measures abroad were used for personnel expenses.
GRI 1 As the Spanish optical chain Óptica & Audiología Universitaria was f irst acquired on 31 December 2020, the stores in Spain have not yet been taken into account in the calculation for the proportion of assessed stores.
The coronavirus pandemic has led to massive restrictions to private and business life all around the world.
Represented in countries, Fielmann follows the instructions set out by each country’s authorities.
There are three overarching goals: to protect the health of our customers and employees, ensure the continued existence of our company, and to make a societal contribution to overcoming the pandemic.
We have summarised each of the measures we have taken to achieve these goals in the chapters entitled “Customers”, “Employees” and “Society”.
As market leader and an internationally operating family-run company, we have a long-term, global vision, and contribute to making the future worth living in.
For this reason, we support the implementation of the UN Sustainable Development Goals (SDGs).