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State-of-the-art technol ogy combined with innovative teaching methods add to the high standard of our training.
At Plön Castle, more than of other professionals, provide superior training to our employees on subjects such as our company philosophy, optical craftsmanship, frame and lens consulting, eyesight tests and biomedicine.
Further development is aided by targeted training sessions and experienced trainers in the stores.
After successfully completing their training, we employ around uates – more than 4,000 in the last five years.
As at (previous year: 4,268) were learning their trade with Germany’s market leader.
Due to the coronavirus pandemic, we were only able to implement some of our planned personnel measures successfully in the reporting period and could not therefore achieve all the objectives we set ourselves.
On average, our employees in Germany attended days of continuing education and training in 2020 (previous year: 6.4 days).
There was also a wide range of online events that were made available via learning platforms.
The average number fell compared to the previous year due to the short-time work scheme and the coronavirus-related cancellation of events.
This benefits the company as a whole as well as every single employee: health and well-being are key factors in attracting employees and retaining them in our company.
standards at work are core components of our HR strategy.
We promote health and well-being, while reducing infection risks and resulting absences.
Introduction of further measures for protecting employee health.
We protect our employees’ health, analyse the status quo, identify specif ic needs, derive suitable measures and implement them quickly.
In order to protect our employees’ health, we identify activity-related risks and de rive preventive measures.
In to determine the frequency and duration of our store employees’ illnesses compared to other companies (retail with sales areas).
There was a noticeably higher number of infections due to the required physical proximity when fitting glasses and hearing aids.
We therefore piloted the increased use of disinfection in the stores’ sales areas at the end of 2019.
Today, we work according to a scientifically based hygiene con cept which we created in partnership with Prof Dr Martin Exner, one of the leading infectiologists in Germany.
We now consistently apply these standards in our stores, and also use face masks, sanitiser, and protective glasses to guarantee secure oper ations for customers and employees throughout the coronavirus pandemic.
In addition, we work with various service providers in an ef fort to promote employee health.
Together with PME Familienservice, we of fer our employees free and anonymous support in challenging phases of life, such as psychological crises, relationship problems and seeking help for family members in need of care.
They can make use of this service around the clock.
If needed, therapy places can be quickly organised and other helpful services referred.
The employees at the production and logistics centre in Rathenow also receive support in the form of a psychosocial consultation hour.
Since January site at Rathenow has worked with Qualitrain to of fer subsidised access to a nationwide network of thousands of sport, f itness and wellness centres.
We also of fer our employees in Rathenow and at the Hamburg headquarters annual flu vaccinations.
We constantly review other health-promoting measures and sport services too.
The managers also play a key role in employee health as they have a large influ ence on their teams’ mental well-being and motivation – and thereby also on their ability to work and employability.
Our leadership guidelines define clear expec tations, while training and coaching help our managers in challenging situations and with the further development of their leadership skills.
This also includes controlling the key figures, particularly the inabil ity-to-work rate and the evaluations from the health insurance companies, from which we derive further measures for promoting health.
Leadership development, reconciling work and free time, and health management are key components of our HR strategy.
Fielmann responded early and decisively to the spread of the coronavirus pandemic in 2020.
that comply with essential healthcare for opticians and hearing care professionals, while also protecting the health of its customers and employees.
Our stores were fitted with substantial supplies of face masks, single-use gloves and disinfectant.
Our hygiene concept reliably protects people from infections: a report compiled at the end of the year by the same team of experts led by Prof Dr Exner found that the infection levels at our German stores were considerably below the general infection rate in Germany.
We therefore succeeded in achieving our goal of keeping the rate below Introduction of further measures for protecting employee health.
We launched so called “active breaks” at our company headquarters in health of employees who spend much of their time sitting at their desks.
This sports campaign was initially held as a group activity but then went digital in response to the increased hygiene measures during the coronavirus crisis.
We have also ex tended the pilot project for disinfection and turned it into a comprehensive hygiene concept for managing COVID- site in Rathenow.
At the beginning of satisfaction with the current working environment, and almost 60% of employees took part.
In the reporting year, we pushed ahead with measures derived from the survey: the “Workspace workspaces.
This meets the wishes of the employees with regard to noise levels and lighting, yet also fulf ils the needs for transparent communication and cross-depart ment collaboration.
We will collect the experiences from this testing area and transfer them to the further design of workspaces at the Hamburg headquarters.
The object of the survey in sation and the social aspect of working together impact on employee health.
The results show that there is a positive social atmosphere at the Fielmann headquarters.
decisively to the spread of the coronavirus pandemic and took wide-ranging measures to protect the health of our customers and employees.
In regular video messages, Marc Fielmann spoke directly to all the company’s employees to report about the ef fects of the virus on the company and about the measures taken by Fielmann.
Fielmann AG also launched the coronavirus task force to focus on the measures against the spread of the virus taken in the stores and headquarters of the various countries, as well as at our plant in Rathenow.
The task force also advised and supported employees regarding their questions about coronavirus.
In detailed anal yses, the committee gave the management concrete recommendations for action.
For quick and transparent communication with the employees, the task force used cloud-based, digital tools which we introduced for all employees at the headquar ters at the beginning of the year.
Fielmann proactively closed stores in Germany and Switzerland on 2020, af ter already closing them in Italy, Austria, Switzerland and partly in Po land, and switched to an emergency operation for the so-called systemically rel evant groups of workers in order to ensure as much safety for the employees as possible.
We also guaranteed the jobs of all opticians and hearing aid professionals and topped up the applied for reduced hours pay to tinued to receive the same net salary.
When we reopened the stores in April, the health and safety of our employees was guaranteed by our detailed hygiene concept, which we developed in part nership with the infectiologist Prof Dr Martin Exner.
In the summer, Fielmann provided regulations in a works agreement governing the possibility of work ing remotely for all employees at the Hamburg headquarters.
This was made possible by the afore-mentioned introduction of cloud-based tools for digital collaboration.
What’s more, greater flexibility was added to the working-time model for the employees at the headquarters.
We think in the long term and believe that investing in society is an investment in the future.
Our company’s values are characterised by mutual trust and shared responsibility, by the protection of natural resources, and by our ethical behaviour in business life.
We are committed to the society in which we live and work because we understand that a company can only enjoy long-term success in an intact, well-balanced social environment.
The Code of Conduct is publicly available on our company website.
We are particularly committed to the environment and nature protection, education and research as well as the preservation of historical monuments and culture.
jects for nature and environmental protection, support kindergartens and schools, and sponsor a wide range of youth sports.
As far back as to continue planting a tree for each employee every year.
We have been true to this pledge every year so far.
We donate kits and equipment, of fer prizes and cups, and also promote youth tournaments and competitions.
More than teenagers now play sports wearing shirts sponsored by Fielmann.
We plan to continue our commitment over the next few years on a similar scale and sponsor around teams per year.
We support local museums, archives and historical societies holding regional collections, and spend a signif icant six-f igure amount on around 50 donations every year.
This department reports directly to the Chairman of the Management Board Marc Fielmann and is also responsible for documenting and publishing the activities.
Fielmann has been active in the protection of the environment and nature for decades.
Together with kindergartens and schools, we create green classrooms and playgrounds, work with cities and municipalities to set up biotopes and orchards, and support forestation projects and renaturation cam paigns.
In part nership with the state government of Schleswig-Holstein and the forestry commission, we launched the “Einheitsbuddeln” initiative in 2019.
symbolically, which aims to encourage as many people as possible throughout Germany to commit themselves to more quality of life, to more green in their neighbourhoods and to greater climate protection by planting trees.
In nese cherry trees in Potsdam with the President of the Bundesrat and three other Minister Presidents.
They represent a further to make an active contribution to environment and nature protection.
The Fielmann Academy purchased Plön Castle in January 2002 from the Federal State of Schleswig-Holstein.
this heritage site for the good of society.
Since its reopening in to visit the Castle and its historic rooms.
The aim of these events is to provide a forum for pres entations and further training involving opticians, doctors, students and scientists.
The colloquia were held digitally in virus pandemic.
In Poland too, we have been committed for many years to supporting optical schools and universities that train opticians.
For many years now, we have generously supported local museums, archives, and historical societies holding regional collections as well as all kinds of cultural institutions.
We fund selected exhibits, support and facilitate resto rations, and advise small voluntarily managed local history museums in partnership with the state museum association.
to achieve the objectives we set ourselves for liked.
This is due to the restrictions in place to combat the coronavirus pandemic.
In and 4,051 bushes (previous year: 11,077) in Germany, Switzerland, Austria and Italy.
It is based on the recognised principles of the UN Global Compact and contains a cat alogue of basic values that must be recognised and implemented along the entire supply chain of Fielmann Aktiengesellschaf t.
Every individual’s personal dignity, privacy, and personal rights must be respected.
Forced labour, unacceptable treatment of workers, psychological cruelty, sexual and per sonal harassment, and discrimination must not be permitted or tolerated.
Fielmann has shaped the optical industry and covers the entire value chain in it.
Under a single roof, we produce mineral-based and plastic lenses, f it them into the customers’ individual frames and then deliver them overnight to our stores.
In we supplied 4.44 million lenses in a range of coatings and f inishes, and more than 6.42 million frames (previous year: 4.8 million lenses / 8.28 million frames).
In Rathenow, we use state-of-the-art technology in production and ensure that pre cautions are taken to safeguard the environment, employee health and good work ing conditions.
A quality management system set up according to ISO a standardised organisation with highly automated manufacturing and testing pro cesses.
We only sell branded products if manufacturers guarantee compliance with the strict quality standards demanded by Fielmann.
and ethical behaviour along Fielmann’s entire supply chain.
In the event of a breach, Fielmann Aktiengesellschaf t has the right to terminate any or all contractual relationships with suppliers who fail to comply with or breach the Code of Conduct without notice. Review of suppliers.
We aim to of fer our customers products of an ideal quality that have been produced in compliance with social and ecological standards.