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with ICIC and look forward to continued opportunities to build sustainable small business ecosystems and improve wellness outcomes in America’s underserved.
• Our Sacramento, California distribution center partners with PRIDE Industries to create opportunities for individuals with disabilities by contracting much needed services.
PRIDE Industries, one of the nation’s largest non-profit employers of people with disabilities, prepares people with disabilities for employment.
PRIDE provides the expertise needed to assist individuals in overcoming challenges with skills development, employment and community integration.
We currently contract two teams of four PRIDE associates to help clean our reusable totes.
On several occasions, the PRIDE Team has been able to recover missing product and unsolicited customer returns.
• An Ability Counts crew supports the Corona, California, distribution center with general housekeeping and tote loading.
In the last few years, they have evolved their role from outside support to key members of our first shift.
A National Safety Committee comprised of representatives throughout the company was established a few years ago to drive improved safety within the distribution network.
That committee initiated a program called “Safety Minded...
in which we aim to reduce the number of distribution center incidents by reinforcing safe behaviors, educating associates about the most common types of unsafe incidents and providing tools to encourage peer-to-peer feedback.
For associates in the maintenance sector of our organization, we’ve partnered with a safety company that is the leader in maintenance, safety and operator training.
We deepened the safety of our entire organization by pairing their online technical training and safety programs with deeper professional learning in the technical aspects of maintenance, including automation controls.
The emphasis on safety and accident prevention has proven effective.
Overall, the primary workers’ compensation experience modification rate decreased over the last twelve months.
Much of this success is through our safety initiatives and our culture of being safety minded.
a forum where senior leaders can participate in the development and sustainability of our safety-minded culture.
This committee reviews and evaluates data on incidents to implement measures that can prevent future accidents.
Our distribution center teams care greatly about safety, and ensuring a safe workplace is among their most important responsibilities.
treat one another, and we are committed to providing a workplace that is free from harassment and intimidation.
AmerisourceBergen business – is the world’s largest and most experienced provider of specialty courier services.
World Courier is industry-leading in meeting the demanding requirements needed to transport time-and-temperature sensitive pharmaceutical products and investigational medicinal products, used for commercial or clinical trials.
World Courier has achieved Good Distribution Practice (GDP) certification across its global network of offices.
The company received the certification following a six–month long evaluation process, in which a team of DQS auditors analyzed World Courier’s transportation, handling and storage processes, and tested them against guidelines outlined by the European Union (EU GDP Guidelines), United States Pharmacopeia (USP 1079) and ...
Importantly, World Courier is the first logistics company to attain global GDP certification against three major GDP standards with international implications.
It is the only provider to hold a GDP certification with such a wide and global scope.
These practices are one of the many ways in which we expedite and enhance the global clinical trial process, ensuring product quality and integrity, minimizing risk, increasing efficiency and optimizing the supply chain for customers.
Looking ahead, World Courier is seeking to give patients greater and more equitable access to healthcare, especially in hard-to-reach areas such as Eastern Europe or parts of Latin America.
By involving itself more directly in areas such as these, World Courier is working to improve healthcare across all markets by building a supply chain with consistent, fair prices for life-saving drugs.
We know that everyone benefits when we operate in ways that respect the earth and preserve resources for the next generation through environmental sustainability.
Sustainable Futures Technology and Energy Management We launched a sustainability data management and traceability system and utilized building automation features to enhance energy efficiency in our distribution centers.
Renewable Energy We set a target to achieve consumption from on-site renewable sources by the end of FY2020, and we are committed to achieving this goal.
Packaging Optimization We introduced several innovations to our packaging solutions that helped reduce waste and energy usage.
Quality & Environmental Management Our World Courier business attained full compliance with ISO management) and ISO 14001 (environmental management).
It also delivers instant value for our stakeholders.
In FY on the previous year’s momentum and deepened investments in energy management, significantly increasing safety, efficiency and the speed of our operations.
As an organization we continue to work together to build upon our commitment to being environmentally and socially responsible.
We ensure safe product handling, manage greenhouse gas emissions, improve energy efficiency, minimize waste and maximize recycling.
Additionally, we reported our organization’s total energy consumption at our total consumption of electricity at 189,436.68 MWh and total consumption of fuel at 155,275.14 MWh.
More information on our greenhouse gas emissions disclosures, and our assurance letter, are available at cdp.net.
A major driver of improvement centered on our ongoing energy audits and follow-on actions we have taken at multiple locations.
conservation measures derived from a our distribution center’s carbon footprint.
For these efforts, AmerisourceBergen was recognized as a Green Business Leader by the local utility company.
Romeoville, Illinois and Shakopee, Minnesota; and our central fill distribution center in Corona, California.
In that we have outfitted with on-site solar power that is expected to generate more than half the energy needs for the location and provide significant cost savings.
It is expected to reduce operating costs and produce sufficient electricity to offset nearly facility’s annual electricity consumption from the grid.
World Courier was once again certified to the ISO 14001 standard for environmental management.
several locations utilizing LEED (Leadership in Energy and Environmental Design) standards.
LEED is the most widely recognized third-party verification system for environmentally sound buildings and sustainable structures.
LEED certified buildings use less energy and water, providing cost savings and resource efficiencies.
We’ve gone through this process at buildings on our campus in Fort Mill, South Carolina and have other projects in place in Texas and Pennsylvania.
The Carolinas Sustainable Business Awards were created by the U.S. Green Building Council, the same organization that sets LEED standards, to recognize and celebrate local leaders in the Carolinas’ green building movement.
An innovative design helps it achieve its status as a sustainable building.
and strategic use of brick façades to minimize the need to heat the interiors.
We know that one area in which we have a significant opportunity to minimize our environmental footprint is in the construction of our facilities.
efficiency is constantly under evaluation for improvement through market analysis and route analytics.
When not prohibited by contractual agreements, all of our business units select transport companies that are U.S.
Our business units do not have company-owned long-haul trucking fleets, so we work with transportation partners to reduce fuel costs and greenhouse gas emissions associated with our distribution activities.
This minimizes the number of vehicles required to serve our customers and reduces total miles traveled and the number of required stops.
World Courier is leading a multi-year business transformation initiative called NOVA.
It will furnish drivers and dispatchers with new mobility solutions, even as it reworks its business intelligence tools.
Greater shipment and shipment packaging efficiencies will be realized through NOVA.
As part of World Courier’s ISO all leased and company-owned cargo vans and passenger vehicles are tracked and replaced, when necessary, with more fuel-efficient models.
Across our increasingly complex logistics healthcare supply chain, we are always committed to partnering with our customers and suppliers throughout our distribution channels to identify even more areas of innovative opportunities, such as customer consolidated deliveries, to reduce fuel use increase efficiency and ens...
AmerisourceBergen and its associates are committed to recycling, as well as the reduction or total elimination of waste.
Across our company, we are taking big, innovative strategic steps as well as pragmatic smaller steps to create a more sustainable footprint.
We increased our pallet recycling program in each of our distribution centers which resulted in 4,711 total tons recycled.
• We recycled nearly totes that had reached end of life.
We advanced our commitment to responsible disposal of electronic waste.
In most of our offices worldwide, we cut paper waste and look for opportunities to utilize digital communications as an alternative to paper.
In addition to enterprise-wide strategies and programs, associates from across our network work every day to reduce the amount of waste we send to the landfill.
For example, in our Corona, California distribution center, associates worked with a local recycler to achieve a recycling rate of over percent and earned a local Zero Waste to Landfill certification.
when antiquated or unusable technology is disposed of improperly, harmful chemicals can impact the surrounding environment.
As a result, we are committed to responsible electronics disposal.
AmerisourceBergen has a company wide policy for the responsible disposal of electronic waste through a single provider, utilized by distribution centers and office locations across the globe.
has implemented water efficiency practices and invested in automated and low-flow plumbing fixtures.
and water use reduction using the LEED credit targets as a guide.
We conserved baseline, which equates to a 1,810,680-gallon reduction.
, AmerisourceBergen utilizes single-use expanded polystyrene (EPS) foam coolers across our distribution network to ensure that cold-chain products arrive to our customers at the appropriate temperature.
However, EPS foam is one of the most difficult materials for which to find recycling or reuse options due to specialized equipment requirements.
Due to our commitment to reducing waste across the supply chain, we often proactively provide our clients with information on how to reuse or recycle these coolers.
Together, the teams created an efficient solution for the customer to send its coolers to the nearby Seattle distribution center, where the containers could be recycled.
This customized solution enabled our customer to remain consistent with its own corporate citizenship values as well.
AmerisourceBergen seeks opportunities to buy goods and services from suppliers, contractors and vendors who share our responsible sourcing goals.
We incorporate sustainability into our procurement process for indirect goods, encouraging bidders to include socially, economically and environmentally friendly products and service options in their offerings.
The company’s approach considers the overall life cycle costs of ownership, and we avoid the use of products or equipment that have unsustainable components when alternative options exist.
In our Columbus, Ohio, distribution center, our associates eliminated bubble wrap in favor of a collaboratively designed packaging material for fragile items [refer to “Management Improvement” callout].
We’ve also turned to utilizing paper dunnage as a packing material, eliminating plastic air pillows at many of our MWI Animal Health locations.
This allows our customers to more easily recycle packaging materials.
distribution center launched a continuous improvement project focused on redesigning a packaging solution to eliminate plastic bubble wrap.
feedback, decided to transform this traditional packaging component.
They partnered with a packaging vendor to develop an alternative solution.
Through an iterative engagement and design process, associates collaborated with the vendor’s engineers to develop a solution tailored to the specifics of the distribution center’s operations.
customers in health systems, community practices, independent pharmacies and alternate care settings, ensuring that their patients can access the right products at the right time.
Our distribution centers are the nerve center of our network, streamlining logistics for our manufacturer partners and enabling our customers to receive their products quickly and safely.
The company has implemented several initiatives as part of its continuous improvement program and invested significantly in our distribution infrastructure and operations to enhance the quality and efficiency of our supply chain.
AmerisourceBergen’s commitment to healthier futures begins at the first point a product enters the supply chain.
That’s where our promise of efficiency and security begins.
By delivering on this promise, we provide support to our partners so they can focus on what they do best: improve patients’ lives.
Over the last year, we have made significant progress across the board; and as we move forward, we seek to do more – with even greater efficiency.

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