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Expanding beyond traditional backhaul, we also act as a common carrier for other companies or make additional pickups on inbound trips to distribution centers.
By empty miles by 2.5 million, compared to a 2018 baseline.
Our total fuel consumption in was 11.4 million gallons, including deliveries, corporate vehicle travel, personal car travel, and rental cars.
Reducing drivers’ idle-time to under fuel and more than $100,000 annually.
Idle-time reduction tactics include turning off engines during deliveries and long stops.
in idling time compared to equate to total savings of $210,000.
The opening of our new retail distribution center in Kansas City, MO cuts our fleet time on the road.
The distribution center supports the service and fulfillment needs of more than 500 CVS Pharmacy locations throughout the Midwest.
Smartly positioned, the facility reduced driving distance for deliveries, resulting in significantly reduced carbon emissions and improved highway safety.
to the Kansas City area, and dozens of additional jobs through work with local businesses.
to be an EPA SmartWay Carrier Partner, receiving the highest carrier rating of Level 1 for emissions control.
our operational water use is not intensive, we use an enterprise-wide water management strategy to provide each site with tailored guidance to reduce consumption.
Through water efficiency measures, total water use per square foot has decreased from the 2010 baseline.
For new construction in retail operations, we set a target to reduce water use by 20 percent by 2020.
We achieved this goal in our standard prototype stores by the efficient use of irrigation systems and the management of drought resistant plantings.
We continue to implement these best practices and evaluate opportunities with our landscape plans.
Minimizing Waste and Increasing Recycling We are committed to minimizing our waste and increasing opportunities for recycling to lessen environmental impacts, reduce costs, and support regulatory standards.
In diverted 55 percent of our waste to recycling, with 86 percent of the solid waste generated at our distribution centers diverted for recycling.
In September of a first-of-its-kind program to address a new California law that prohibits retailers from sending organic waste to landfill.
With support from a third-party partner, we developed an innovative solution for managing excess food products in our stores to prevent them from becoming waste.
Inventory scanning technology in our stores identifies excess, seasonal or nearly expired food and directs CVS Pharmacy colleagues to place the items in a designated tote which is transported back to our distribution centers and then to third-party facilities.
There, inedible organic waste is processed to create renewable energy and organic fertilizer, while quality organics are donated to local charities and food banks – a win for the planet and community health.
In the first four months of this program pilot, we donated more than units of organic products and recycled more than 230,000 units.
Efficiency Efforts Efficient systems can have significant environmental benefits and drive down distribution center operational costs.
In we introduced a logistical efficiency measure to our process for pulling items from inventory to fulfill an order at our distribution centers.
Our new iPad-tocart process eliminates the use of paper tickets, while increasing efficiency and accuracy of the products pulled.
We participate in the Lexmark Cartridge Collection Program, which recovers millions of printer cartridges each year to be reused or recycled.
In collected 229,010 cartridges, which equates to 954,700 pounds of material.
The collection created a savings of gallons of gasoline use avoided.
Our cross-functional waste minimization committee introduced new approaches to reduce targeted waste streams in our retail stores in 2018.
In implementation of a container optimization program for our regulated waste program in our retail stores.
From of over seven tons of cardboard and achieved considerable cost savings.
We are committed to embedding sustainability into our sourcing practices and have made significant advancements in our procurement of paper products.
In approximately 54,500 tons of paper in our business operations for routine outputs such as receipts, mailers, fliers, and internal documents, a reduction of nearly 9,000 tons over 2017.
Our digital receipt program continues to be a successful initiative that both saves paper and engages our customers in our sustainability efforts.
By the end of customers had enrolled in the program.
We sent more than receipts in 2018, which equates to more than 115 million yards of receipt paper saved.
We have also scaled back consumer product circulars and other paperbased marketing and are working to include at least paper we use for direct mail by 2021.
In addition to reducing overall paper usage, we aim to responsibly source paper and use stock composed of recycled content.
In of the paper our company used was sustainably sourced, and 56 percent of our paper stock was Forest Stewardship Council (FSC) certified.
This shift to FSC-certified paper enabled us to use paper– a difference of 22,000 trees.
Sustainable Products and Packaging Our commitment to a healthy planet extends into our stores and the homes of our consumers.
From beauty and personal care products to food and beverage items, we’re dedicated to taking a holistic approach to health.
This includes offering products and packaging that consider environmental impacts and are free from unwanted ingredients.
of Concern Our consumers offer us valuable feedback about our products, highlighting their own desire to protect the health of their families and the planet.
In for feedback, we began removing parabens, phthalates, and the most prevalent formaldehyde donors across nearly 600 beauty and personal care products from our CVS Health, Beauty 360®, Essence of Beauty® and Blade® store brands.
More than percent of these 600 products will be reformulated by the first quarter of 2019 and the remaining 25 percent will be reformulated by the end of the year.
And in expand our Earth Essentials® line of products, which include sustainability attributes such as hypoallergenic and the use of plant-based ingredients, to include dryer sheets and multipurpose disinfectant spray.
In addition to our chemical management programs, we work to stay ahead of mandated timelines for regulatory requirements.
In removing oxybenzone and octinoxate from our store brand sun screens with SPF 50 and lower, and these products will be reformulated by the end of 2019.
Hawaii was the first U.S. state to pass a bill banning the distribution of sunscreens that contain the chemicals due to concern for their impact on marine environments and residing ecosystems.
Key West, FL voted in early sunscreen containing the same chemicals, concerned about impacts to the Florida Keys’ barrier reef ecosystem.
In addition to removing chemicals of concern, we are dedicated to ensuring palm oil is sourced responsibly to help alleviate the impacts palm oil production can have on tropical forests, which offer invaluable social and environmental benefits.
Principles & Criteria on palm oil and palm oil derivative sourcing or the Rainforest Alliance Chain of Custody.
Our store brand suppliers have been informed of our new policy and were required to sign agreements that they will follow it.
Suppliers of new store brand items containing palm oil are required to demonstrate proof of required certification, and all store brand suppliers must disclose if their products contain palm oil.
We screen products for palm oil with WERCSmart and PurView, our supply chain compliance tools.
By the end of suppliers of existing store brand products to have proven they have moved to sustainable sources or reformulated their products.
We have identified that still contain non-sustainably sourced palm oil, and are working with these product suppliers toward product adherence by 2020.
Promoting Sustainable Packaging As a nationwide retailer and member of the Sustainable Packaging Coalition and Ocean Conservancy, we are committed to making responsible packaging decisions to protect our planet and meet the needs of our customers.
In more than 500 printers that produce packaging for our store brands portfolio to understand their current sustainability capabilities.
Through the research, we gathered metrics related to printer use of recycled paper, plastic and metal, as well as the use of vegetable and heavy metal-free inks.
Based on the research, in will be developing our criteria for CVS Pharmacy store brand printed packaging to create more sustainable packaging for our products.
Protecting Our Planet https://cvshealth.com/sites/default/files/cvs-health-restricted-chemical-list-by-category.pdf https://cvshealth.com/sites/default/files/cvs-pharmacy-store-brands-responsible-palm-oil-sourcing-policy.pdf https://cvshealth.com/sites/default/files/cvs-pharmacy-store-brands-responsible-palm-oil-sourci...
Company operations outside the U.S. represent less than enterprise and are not covered in this report.
Data contained in this report covers activities that occurred in fiscal year 2018), unless otherwise noted.
in this report does not include the operations of Aetna.
For additional detail, please see CSR Material Topics. Disclosure and Assurance CVS Health management is responsible for the preparation and integrity of the information in this report.
of CVS Health senior management, including our internal Disclosure Committee, which is comprised of management from principal functional areas within the company.
Data from external assurance in the coming months by an external third-party and/or by an independent third-party.
our reporting and provide you with the information you need.
Please submit your feedback to CSR@CVSHealth.com CVS Health Corporation Attn: SVP, Corporate Social Responsibility and Philanthropy One CVS Drive, Woonsocket, RI 401-765-1500 Preparation of this Report This report contains certain forwardlooking statements that are subject to risks and uncertainties.
Actual results may differ materially from those contemplated by the forward-looking information for a number of reasons as described in our Securities and Exchange Commission (SEC) filings, including those set forth in the ”Risk Factors” section and under the section entitled “Cautionary Statement Concerning Forward-Lo...
CVS Health products, programs or services do not imply that CVS Health intends to provide all products, programs or services across all of its businesses.
We serve the communities in which we operate by facilitating hands-on service programs, as well as making charitable contributions that align with our mission and engage our employees to be involved and to make a difference.
Our commitment to being an employer of choice in the global talent marketplace means investing in ongoing opportunities for employees to learn and develop in a diverse, inclusive, safe and productive workplace.
We are committed to our mission, and our sustainable business practices are key to fulfilling it.
being energy efficient and responsible with our procurement.
Our CSR Approach Thermo Fisher’s Corporate Social Responsibility (CSR) strategy encompasses three primary elements: business sustainability, employee engagement and philanthropic giving.
and aligned with our Values — Integrity, Intensity, Innovation and Involvement.
helps to strengthen our company’s culture and inform our decision making.
Our company mission is closely aligned with our commitment to corporate social responsibility and sustainable growth.
Our mission at Thermo Fisher Scientific is to enable our customers to make the world healthier, cleaner and safer, and we work to fulfill this mission in everything we do.
Our corporate social responsibility (CSR) strategy is grounded in business sustainability, because sound business practices and operational excellence are key to our growth, now and in the future.
We are also deeply committed to employee engagement and to hiring, developing and advancing the very best talent in the industry.
And, we support the communities where we live and work through philanthropic giving that makes a difference in education, health and other critical societal needs.
A Culture of Operational Excellence We continuously improve our operations through our PPI Business System, which stands for Practical Process Improvement.
By leveraging PPI, we have embedded continuous improvement within our culture, from reducing usage of fuels to increased recycling.
Through these initiatives we find opportunities to improve our performance as it relates to CSR.
At the same time, we provide our customers with products and services that help them address some of the world’s most pressing challenges.
For example, our ion chromatography systems are used by government agencies to monitor the impact of global climate change.
Engaging Our Employees Our global family of more than makes us The World Leader in Serving Science.
United by a shared set of values, we work together to help our customers accelerate research, solve complex analytical challenges, improve patient diagnostics and meet their goals for innovation and productivity.
In turn, Thermo Fisher offers many opportunities for our employees to learn, grow and develop in their careers.
Giving Back to People and Communities As the unrivaled leader in our industry, we embrace our responsibility to give back.
For me, there is no greater reward than helping to support and inspire the next generation of scientists.
Through our charter philanthropic program and hands-on volunteering, we promote education in STEM subjects — science, technology, engineering and math — for students from the earliest grades through advanced university programs.
humbled by the opportunity to make a difference in the world.
Thank you for your contributions to our ongoing CSR journey.
Practical Process Improvement (PPI) is our operational discipline.

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