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FTI Consulting’s Executive Committee and are awarded annually.
The STARwards are awarded on the spot and serve as a way for FTI Consulting professionals to acknowledge outstanding efforts by their colleagues.
As the world took steps to emerge from the COVID-sought out new professional opportunities, which resulted in a hyper-competitive job market.
FTI Consulting also experienced an increase in voluntary turnover rates across our business in 2021, reaching 16%.
When averaging voluntary employee turnover rates from is slightly below FTI Consulting’s historical average (13%).
FTI Consulting emphasized bringing in new talent across the organization.
We heavily invested in recruiting new talent, which resulted in high acceptance rates for experienced hires (86%) and campus hires (75%).
Overall, FTI Consulting’s total global headcount increased from 6,780 in 2021, which represents an increase of 7%.
Recognizing the importance of integrating new hires into our organization quickly and seamlessly — especially in a hybrid environment — FTI Consulting improved our onboarding processes to present a more consistent experience for new hires.
We streamlined the preboarding process and launched an electronic onboarding checklist for new hires, which allowed new hires to easily complete training sessions and onboarding tasks while reducing the operational lift of onboarding professionals.
We also implemented a standardized weekly orientation program in the Americas and EMEA for all levels, which introduces new hires to the firm in a uniform program irrespective of segment or region.
2020-2021 Average 12% A global Senior Managing Director and Managing Director orientation program was launched to further integrate our more senior leaders into the firm.
The virtual program spans two to three weeks of handson modules conducted in small working groups.
The module topics cover value-driven business development, leadership training and networking engagements.
The onboarding improvements were led by a cross-functional team spearheaded by our Chief Human Resources Officer.
The Future of Work Influenced by our remote work experiences during the peak of the pandemic, FTI Consulting has embraced a hybrid approach to how and where our employees work.
Our objective is to provide a flexible work environment for our professionals and clients while attaining deep collaboration, meaningful relationship building and complex problem solving.
Due to our diverse business segments, functions and locations, we recognize there is not a onesize-fits-all approach to hybrid work environments across our teams.
When assessing a hybrid work model in COVID-related considerations, client and business needs, flexibility and employee preferences.
We also considered employee commute time, mental health benefits of flexibility and personal obligations.
Many teams have cited the benefits of a flexible approach to returning to the office — working together in an office as a team while also reaping the benefits of working from home.
With the locational variations in COVID-guidance, we remained steadfast in establishing a productive work environment for our employees.
In the 89% of employees indicated our facilities contribute to a good working environment, and 92% indicated they are given the resources and equipment needed to do their job.
Furthermore, throughout segment- or region-specific approaches, we have prioritized the importance of team collaboration — both virtually and in the office.
When focusing on inoffice returns, we took strategic measures so that our professionals could come back safely and seamlessly.
As a result, FTI Consulting employees were able to experience the benefit of in-person collaboration, coaching, additional learning opportunities and more networking when working from our offices toward the end of 2021 and into 2022.
In-office work also facilitated joint volunteering opportunities and employee resource group (“ERG”)-related gatherings.
Beyond this, many FTI Consulting colleagues have expressed excitement to take a break from their work-from-home setup and experience the joy of interacting with colleagues in-person again or meeting them for the first time.
Talent Development We are a people-centric business powered by a global team of experts.
As such, we are committed to empowering our people to own their career.
We know that hiring great talent is only the beginning; developing their skills, charting career progression paths and supporting our people throughout their career milestones are just as critical for our firm’s success.
To that end, we have developed a range of programs focused on fostering leadership, growth and development opportunities for our employees across levels.
Throughout our employees’ career, we aim to promote continuous learning and individual skills development through on-the-job learning — a diverse collection of self-guided virtual e-learning content and our core Talent Development programs.
We invest heavily in coaching and training because we recognize that our employees are more effective leaders and provide better client service when they feel properly supported and confident in their abilities.
One of our firm’s differentiators is our expert-based model.
Our structure utilizes small client teams across business segments and regions.
The structure of client teams presents our professionals with the opportunity to work closely with key decision makers and learn from diverse industry experts internally.
This propels our employees’ professional growth and development through intimate collaboration on crucial client matters that shape the world we know.
Roughly four out of every five FTI Consulting employees feel they have the opportunity to work on challenging assignments that contribute to their development.
“At a time when other organizations seemed to decrease their investment in their people, FTI Consulting leaned in.
“One of my favorite things about working at FTI Consulting is the diversity of work.
Out of college, I was looking for something more exciting than the standard accounting career paths.
Since joining, I have worked on some of the biggest fraud and bribery investigations, bankruptcies and commercial disputes in the real estate, financial services, pharmaceutical and hospitality industries.
No two of my cases are the same, and I am constantly developing new skill sets and learning about diverse industries.
Furthermore, working at a firm that leads the industry in so many categories has provided me with invaluable exposure across a wide variety of industries and career paths.
“One of FTI Consulting’s greatest assets is its people.
“Working at FTI Consulting has sharpened my critical thinking skills when supporting clients through risk and compliance litigation.
It has given me the opportunity to lead and learn simultaneously through exciting and challenging project work in a collaborative and creative setting.
FTI Consulting is committed to developing our people directly through regular coaching sessions and self-guided professional development courses.
We invest heavily in our people by assigning a dedicated coach to each FTI Consulting employee when they join the company.
Coaches are responsible for mentoring and guiding project assignments to support employees’ agency, as well as championing the employee within the firm by serving as an advocate for their professional progression.
Furthermore, employees are empowered to develop skill sets of interest by utilizing our Knowledge Now platform, FTI Consulting’s learning management system.
Knowledge Now provides a single point of entry for our skill development programs, including e-content from LinkedIn Learning, Coursera and Thomson Reuters, and in-person firm events.
With the rollout of Knowledge Now, we saw e-learning training hours increase by compared with 2020.
“Knowledge Now has been a constant source of my skills’ refinery and upgrade, which is a necessity to remain updated on industry trends.
It provides access to well-experienced presenters from reputable universities while we engage with fellow professionals across the globe.
FTI Consulting, we aim to ensure they are prepared and empowered to take on their next role.
We believe we have well-outlined career pathways for each level, including transparent role competencies, grading systems and review sessions.
To position our employees for success, FTI Consulting offers tailored programs for critical professional milestones.
These programs span junior staff orientations to leadership trainings.
In and completed leadership training programs, up from 895 in 2020.
FTI Consulting hosts two programs to support the professional transition of recent graduates.
The programs are multi-day, on-site courses that serve as an introduction to the firm.
The programs equip participants with the information, tools and resources that are essential for a successful start at FTI Consulting, as well as opportunities to build relationships with new colleagues and hear directly from business leaders about the impact participants can make as part of the firm’s diverse global n...
In virtually to support the safety of our participants. — Milestone Programs: To set employees up for success in their new role following a promotion or recent hiring, FTI Consulting holds rolespecific Milestone Programs.
The Milestone Programs are multi-day, on-site development programs held by role that are offered to Senior Consultants, Directors, Senior Directors and Managing Directors.
trainings from satisfaction rating for Talent Development courses taken 88% ~13 hrs 88.5k hrs 42% 88% “Attending the New Graduate Orientation Program provided me with the foundational tools to be successful in my new role as Consultant in our Health Solutions practice.
It also gave me a glimpse into the long-term investment that FTI Consulting makes in its employees and their career development.
“As a new joiner, I was particularly thankful to participate in FTI Consulting’s Managing Director Milestone Program.
Our organization includes the best concentration of exceptional, smart, driven, creative, collaborative and diverse experts.
The Milestone Program consistently demonstrated these qualities by giving me valuable, strategic, tactical, personal, professional, social, internal and external guidance to initiate and grow a professional practice with FTI Consulting.
INTRODUCTION | ENVIRONMENT | SOCIAL | GOVERNANCE | APPENDIX are structured to prepare newly minted employees for their new role and enhance their leadership, managerial, teaming and client relations skills. — Senior Managing Director Readiness Program: As emerging leaders approach a promotion from Managing Director to ...
The Senior Managing Director Readiness Program is a nomination-based program with a regimented approach to skills building and networking of high-performing employees from across our global network.
The programs provide insights into the core firm business strategies and FTI Consulting’s designated leadership tactics critical for growing and managing engagements at our firm.
In virtual sessions to create connectivity and postponed the in-person program until 2022. — Business Development Learning Programs: Beyond rolespecific or leadership-driven courses, FTI Consulting trains its employees on new business and account management to provide proper nurturing of prospects and existing clients.
FTI Consulting offers various types of business development learning programs based on employee interests and role.
Each program is tailored to provide tactical skills for expert client interactions.
“I enjoyed meeting colleagues from other segments but also enjoyed the wide spectrum of topics discussed during the courses.
FTI Consulting, Inc. “The Business Development Learning Program allowed me to think through my business plan and how to approach business development in a methodical manner.
It was also great to hear from senior leaders in the firm and learn from their insights and advice on approaching potential clients.
“The Business Development Learning Program provided a fantastic opportunity to learn and understand FTI Consulting’s Business Development Framework fundamentals in a highly interactive, virtual setting.
In addition, participating in the program allowed me to hear about best practices and lessons learned from practice leaders while gaining real-time feedback and support as I began to formulate my personal approach to building and developing my business plan.
client-facing employees’ capabilities in listening, presenting and leveraging the strength of the firm to bring creative solutions to meet our clients’ unique needs.
We also work to instill a culture of coaching and feedback to elevate the support we provide our clients.
This includes building in after-action reviews to our client consultation model to bring a continuous improvement focus on our client interactions.
In in at least one of the virtual training sessions within the larger program.
The programs were held virtually in support the health and safety of our employees.
This significant investment in our people is paying off.
More than a record number for the firm.
Our dedication to providing development opportunities to our talented professionals is evident in our sustained growth as an organization.
“While attending the Business Development Fundamentals, I reconnected with what drew me to consulting in the first place: advising clients to identify and help solve their problems.
At the consultant level, we mainly see work appear in our inboxes and sometimes get disconnected from the pursuit process that got us there.
INTRODUCTION | ENVIRONMENT | SOCIAL | GOVERNANCE | APPENDIX Click to watch Seize the Day: Developing the Next Generation of Leaders with Edith Wong “I get the chance to work alongside highly credentialed and very experienced experts.
“I have the opportunity to work alongside some of the most brilliant and tactical minds in the business.
We’re provided with so many opportunities to learn, grow and develop ourselves as professionals.
, we are committed to embracing, cultivating and maintaining a culture of diversity, inclusion and belonging, as it is fundamental to our core values.
FTI Consulting supports DI&B at our firm, not only because it is an important social goal but because we believe it is the right thing to do for our people, our business, our clients, our shareholders and our communities.
More diverse teams allow us to draw on unique viewpoints and experiences to deliver innovative solutions to complex challenges and opportunities for our clients and the communities where we live and work.
DI&B is championed by the firm’s senior leadership across many aspects of the business — from hiring to employee experience to client engagements.
We are proud of our progress and the evolution of our programs and policies to create a more diverse and inclusive workplace, and we look forward to further development.