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Our health, safety and environment policy sets out our commitment to the environment.
Reduce absolute Scope travel) greenhouse gas (GHG) emissions 46% by 2030 from a 2019 base year.
• Investing in renewable energy projects directly or via our landlords.
• Encouraging our suppliers to set ambitious plans to tackle climate change and reduce emissions.
Reducing our energy use We use energy to heat, light and cool our buildings, as well as to power our IT systems.
We monitor our energy use, working with our facility managers and maintenance partners to identify and resolve energy waste as it arises, identifying any plant that is inefficient and in need of replacement.
Since renewable electricity from solar, wind and hydro-electric to power our managed buildings in the UK.
We’re also investing in energy-efficiency measures across our estate and achieved significant savings in 2020.
Installed a replacement reverse osmosis water treatment plant, saving per annum.
Reducing our business travel As a result of Covid-exceptional 60% reduction in the emissions from business travel.
Understanding our waste footprint We encourage colleagues to reduce, reuse and recycle waste, and we provide facilities to make this possible.
During to work with our catering suppliers and their partners to eliminate single-use plastic and reduce food waste in our catering outlets in the UK.
Collaborating closely with our waste management partners, we will continue to target a to landfill.
Water use Water is an increasingly precious resource across the world.
We use water-saving technologies, such as waterless urinals, dual flush toilets and aerated taps.
To improve our understanding of water consumption in the UK, our internal energy bureau now collects and analyses all our data.
The bureau works with water suppliers to monitor consumption to: improve our understanding of the water we are using; identify high consumption; identify and repair leaks quickly; and investigate further opportunities to manage our water use responsibly.
working practices To encourage employees to adopt more environmentally sustainable working practices, each year we mark UN World Environment Day by running our Green Week.
In line with the throughout the week via intranet and social media to raise awareness about the issues of climate change and land conversion leading to biodiversity losses, with articles from leading scientists.
to work with our catering suppliers and their partners to eliminate single-use plastic and reduce food waste in our catering outlets.
Better outcomes As a result of Covid-have seen an exceptional 60% reduction in the emissions from business travel.
As we have flexibly and efficiently met the needs of our clients to help them respond to the Covid-pandemic, we have maintained our focus on operating responsibly throughout our business – integrating environmental, social and ethical considerations into our strategies and decisionmaking processes.
We’ve delivered interactive, practical sessions for our leaders and front-line staff providing new tools and skills to support a virtual, working from home environment so that we can continue to support our vulnerable customers.
We are committed to working with our supply base to ensure that together we can achieve wider social, economic and environmental benefits.
In December, we published our revised supplier charter strengthening our commitments to support more small and medium-sized businesses, increase the diversity of our supply chain, promote supply chain resilience and to encourage ambitious carbon reduction targets to tackle climate change.
Providing perspective regarding decisions and changes as a result of the pandemic to the working environment, such as working from home guidance, leave arrangements and the decision to proceed with the real living wage.
The guidelines set out the criteria for determining how and where we operate, and which customers, clients and suppliers we will work with, including considerations regarding political instability, human rights, environmental damage and reputational risk.
Our strategy focuses on these challenges, prioritising them in the order in which we can have the greatest impact: driving greater social mobility; enabling better digital access; building a more inclusive organisation; and reducing our environmental impact.
Executes business-wide strategy on our approach to responding to the global challenges that our business and society face, delivering programmes of work to create better outcomes for our people, our communities and the environment.
Created by the global index provider FTSE Russell, the FTSEmeasure the performance of companies demonstrating strong environmental, social and governance (ESG) practices.
In Committee will oversee the development of plans for each division and function to identify, evaluate and clarify climate-related risks and opportunities assigning resource to manage these as part of the Group-wide risk management process.
The Committee is supported by our Group Energy and Environment Manager who reports quarterly on progress against our performance.
Strategy Our approach to climate change is a key tenet of our responsible business strategy where we have a goal to reduce our carbon footprint and support our clients to do the same.
The ongoing energy-efficiency programme continues to deliver significant reductions in year-on-year energy emissions and costs using energy data to identify anomalies in consumption profiles and lower energy waste through targeted management and infrastructure upgrade projects.
As we transform our property portfolio, we will continue to benefit from reduced building costs and carbon emissions.
Capita’s climate-related financial disclosures Capita purchases renewable energy across its UK energy contracts and has identified opportunities to instal renewable energy generation plant in regions where it is not available on the grid, eg India.
We will move landlord-supplied properties to renewable electricity where possible.
We continue to transition to cloud computing solutions and our data centres are predominantly powered by renewable energy, reducing carbon emissions for Capita and our clients.
In partnership with Transport for London, we’re delivering London’s Ultra Low Emission Zone (ULEZ) to help reduce air pollution and nitrous oxide levels in the capital.
Scenario analysis Working collaboratively with representatives across the business, we conducted a workshop to start to understand the risks and opportunities of a two-degree and four-degree warmer world on our business.
For the four-degree scenario, we aligned to the IPCC’s RCP will increase by up to four degrees by 2100.
Capita has recognised both the risk of climate change on its business, and Capita’s impact on climate change itself, which also includes identifying potential opportunities for improving these impacts by developing new and improved services.
Using guidance from the TCFD and other expert sources, we have identified the following risks and opportunities and as such it will be included as a principal climate change risk which will be appropriate to all of Capita’s individual businesses and the company.
• Operational disruption and cost if we don’t understand the impacts of climate change on our property portfolio, IT infrastructure and people.
• Non-compliance with increasing environmental legislation and regulation.
• Reduce operational costs and carbon emissions through optimising property portfolio and carbon reduction initiatives (eg energy-efficiency measures, renewable energy, virtual meetings to reduce business travel, improved recycling).
• Build resilience and reduce emissions from supply chain opting for low-carbon alternatives.
climate-related financial disclosures 2020 continued Over the climate risk horizons of short (one to three years), medium (four to nine years) and long term (over 10 years), these risks and opportunities are likely to change taking into account new emerging technologies such as low-carbon hydrogen for heating and the costs required to neutralise or compensate for emissions that we have not yet abated to achieve net zero.
• Investing in energy-efficient projects, including LED lighting, upgrading building management controls, and replacing inefficient chillers and pumps.
Encouraging our suppliers to set ambitious plans to tackle climate change and reduce emissions.
Corporate Citizenship was engaged to provide independent limited assurance over the selected greenhouse gas emissions data highlighted in this report with a * using the assurance standards ISAE 3000 and 3410.
Scope including the combustion of fuel, company-owned vehicles and the operation of our facilities.
Methodology Our disclosures cover sources of our greenhouse gas emissions from our operations in the UK, Ireland, Europe (Poland, Germany, Switzerland, Austria), India and South Africa.
us as we work closely with dentists, veterinarians and animal producers, so they can best support their patients, pet owners and our food supply.
As you review our 2020 Corporate Responsibility Report, you will learn more about our commitment to be a responsible corporate citizen by implementing greener practices in our operations, promoting diversity and inclusion and committing to continuous improvement across our organization, as well as providing resources and opportunities to our team members and our communities.
We are committed to ensuring that our company is one that not only drives but celebrates and promotes diversity.
We are equally passionate about helping make the world a better place by implementing environmentally friendly practices and green initiatives designed to reduce waste and preserve precious resources.
From certifying that our facilities meet environmental standards to attempting to ensure supply chain integrity, we are always seeking ways to improve how we operate as a distributor that buys finished goods for resale.
Patterson acquired J.A. Webster Inc. (also known as Webster Veterinary) and Patterson entered the animal health industry.
ABOUT PATTERSON Patterson strengthens the dental and animal health supply markets in North America and the United Kingdom.
We will be the most indispensable partner for animal and oral health professionals, guiding them with bold solutions and a personal touch.
Employees who reported that Patterson has gotten better since are more engaged, perceive a more inclusive environment, and report top tier health of the company.
The survey was developed and administered through a third-party management consulting company and was designed to capture Patterson’s operational effectiveness as seen through the eyes of our employees.
Going forward, we plan to continue to conduct employee surveys on a regular basis to capture progress and to listen to our employees.
The EAP resource was promoted to support our employees to take appropriate actions to keep them safe – mentally, physically and financially.
OBJECTIVE: Patterson is FOCUSED on increasing diversity and inclusion through hiring, retention and promotion of employees.
As a PEOPLE-FIRST organization, we are committed to creating an environment for employees to be their authentic selves.
OBJECTIVE: Patterson is ALWAYS ADVANCING our leaders to further embrace and encourage diversity with ongoing training and education and resources.
These words, along with our Purpose, Vision and Values statements, guide us as we take concrete actions that support our values and advance diversity and inclusion.
Patterson UNITES We have a volunteer team of Patterson team members focused on building and executing our Diversity and Inclusion strategy.
To support our differences, yet find connections, our employees can build a community where they work through employee resource groups.
PEOPLE | DIVERSITY & INCLUSION Our Commitment We intend to measure our progress and hold ourselves accountable to create an inclusive environment and encourage our teams to bring their authentic selves to Patterson each day.
We are committed to working toward increasing diversity* in key roles throughout the company and hold ourselves accountable through methods such as our balanced scorecard.
In addition to developing our own program, Patterson partners with WILMAH, Women in Leadership and Management in Animal Health, an organization that mirrors our dedication to the well-being of all animals and provides opportunities to help women achieve success at every stage of their careers.
female employees in our animal health business to join their events and mentorship programs.
This award was created to recognize women who have made a major contribution to the animal health industry and both rewards excellence and inspires young women in the industry.
Tuition and Scholarship Program Patterson provides a tuition reimbursement program to full-time employees who seek educational courses and programs that will enhance job skills and effectiveness; assist in preparing for advancement at Patterson; and/ or lead to a high school diploma, associate or undergraduate degree, or an advanced or professional degree consistent with career plans at Patterson.
Additionally, the Patterson Foundation offers annual renewable scholarships to dependents of Patterson employees.
Children of dependents are encouraged to apply for the scholarships in order to pursue any major or degree at an accredited two-year or four-year university, community college, vocational or technical college.
Patterson’s Environmental Health and Safety (EHS) promotes employee safety and environmental awareness through foundational systems and activities.
We emphasize operating in a responsible manner that does not compromise our environmental, health or safety values.
We are committed to high environmental health and safety standards and compliance with all applicable laws and industry best practices.
We value human life and the environment and manage risks accordingly.
We will strive for continual improvement in environmental health and safety systems and processes to protect people and the planet.
Continue to invest in EHS management systems, resources and technologies, with the goal of reducing days lost from work related injuries by Patterson Environmental Health and Safety Purpose Patterson will operate globally in a safe and responsible manner.
We will not compromise environmental, health or safety values for profit or production.
Environmental Health and Safety Vision Patterson seeks to be a leader of EHS commitment in the industry.
We believe that sustainability takes root from the ground up – beginning with employee initiatives and resulting in green building operations.
We strive to meet quality standards and minimize our overall impact on the environment.
Footprint We continually evaluate our facility needs and seek opportunities to maximize the use of our real estate.
Eco-Friendly Operations ENERGY EFFICIENCY Patterson’s fulfillment centers, which supply products through the Patterson Logistics Services Inc. (PLSI) distribution network, leverage energy-efficient building systems and solar panels within our facilities.
We incorporate design and construction techniques that advance energy efficiency and reusability and are actively reducing our carbon footprint by making lighting upgrades and adhering to the use of recycled materials to preserve our natural resources.
The PTC features a state-ofthe-art, energy-efficient heating, ventilation and air conditioning system as well as energy-efficient lighting throughout the building.
Its low-flow plumbing fixtures save approximately water per year – enough to fill a typical home pool 20 times.
ORGANICS RECYCLING In improving our sustainability efforts as a pilot in our corporate headquarters, with the goal of achieving 50% waste reduction through organics recycling.
Under the “Go Green” branding, the team communicated and trained all Minnesota employees on how to properly recycle, reducing our overall waste.
Our fleet program is continually working to reduce its carbon footprint and exploring hybrid/fullelectric vehicles in select regions.
We utilize trialing software that uses live engine data to provide real-time visual and audible feedback to improve fuel efficiency and safety.
By exploring applications of solar energy and the purchase of dedicated renewable energy with utility partners, Patterson aims to reduce energy dependence from nonrenewable sources.
• Reduce the carbon footprint from vehicle use by piloting use of electric vehicles for fleet vehicles, installing electric charging stations for employee and visitor vehicles at certain locations, and enhancing remote work capability.