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439,000 products to dentists, veterinarians and animal producers each day.
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At each step in the distribution process, we thoughtfully manage the inbound and outbound materials used to minimize our environmental impact – from when a manufacturer first sends products to our fulfillment centers to when a customer receives their order from us.
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Minimizing packaging materials We work with suppliers to minimize the packaging materials used to ship product to minimize environmental impact, whether that’s by making the walls of the box thinner or ensuring the box is the optimal size based on the product being shipped.
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optimal package size for shipping – reducing waste and improving cost efficiencies.
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Minimizing our footprint Our fulfillment center locations are based on nextday U.S. ground shipping to our customers – using fewer locations to serve the maximum number of customers.
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COMMUNITY | THE PATTERSON FOUNDATION The Patterson Foundation has donated millions of dollars to dental and animal health nonprofit organizations in order to increase access to oral health care and increase the availability of assistance dogs to veterans, first responders and individuals with disabilities.
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The FFA’s mission is to make a positive difference in the lives of students by developing leadership, growth and career success through agricultural education.
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Our local philanthropic efforts include sponsorship of community dental events and support to animal humane centers as well as many other worthwhile organizations.
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In addition, for our dental and animal health customers, we provide a practice recovery guide and special financial offers to help them rebuild their practice.
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Introduction Governance SocialEnvironmental Appendix I am pleased to present the 2021 Environmental, Social and Governance (ESG) Report from SP Plus Corporation.
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Historically, we have published an annual Sustainability Report to capture our progress as a responsible corporate citizen.
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As an industry leader, our expansive reach enables us to engage and serve as champions for ESG initiatives with the same passion we demonstrate toward providing inclusive work environments that value safety, ingenuity and diversity.
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Message from the Chairman & CEO Incorporating clean, efficient and innovative technologies and methods into our mobility operations to mitigate our Environmental impact.
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Cultivating a safe, engaging and inclusive Social environment to enrich the lives of our employees and the people in the communities we serve.
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Our expansive reach enables us to engage and serve as champions for ESG initiatives with the same passion we demonstrate toward providing inclusive work environments that value safety, ingenuity and diversity.
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In conjunction with a third-party, we conducted a holistic risk assessment of our environment and have transformed those results into a dynamic and living risk register utilizing the NIST RMF methodology.
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ETHICS & COMPLIANCE HOTLINE SP+ wants to know about any issues that obstruct our commitment to providing a safe and ethical work environment that is free from harassment and discriminating conduct.
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ENVIRONMENTAL COMPLIANCE SP+ has a designated Environmental Compliance Officer (ECO) who is responsible for the development and dissemination of our environmental policies and establishing standards for hiring vendors/suppliers to perform environmentally sensitive activities on behalf of SP+.
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University’s Environmental Compliance Training Program and addressing Ethics & Compliance Hotline issues.
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Critical Incident Risk Management SP+ is committed to actively managing operational risks, and reducing the likelihood that our business will have negative impacts on our community or the environment.
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Furthermore, we use this information to modify driving habits such as quick acceleration, hard braking and speeding, which are all leading causes of excess fuel consumption.
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This move significantly cut down on employee commute times and related emissions.
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Stringent guidelines are enforced to comply with the Clean Water Act of wastewater by employees and third-party vendors hired to perform these services.
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SP+ seeks to purchase and utilize energy efficient equipment and conserve energy by turning off lights and unplugging appliances when not in use.
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SP+ is an active member of Parksmart, which gathers information about green technologies that are applicable to the parking industry.
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Parksmart is administered by Green Business Certification, Inc. and complements LEED and other certifications.
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SP+ offers a site survey tool to assess garage structure and environmen tal footprint to improve a facility’s sustainability.
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Recommendations may include lighting improvements, EV charging stations, recycling programs, air quality, and low-impact building materials.
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Once improvements are undertaken, facilities are eligi ble for a Green Garage Certification through Parksmart.
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Green Garage Certification may be awarded to a facility that reduces its environmental impact, increases energy efficiency and performance, manages parking spaces efficiently, encourages alternative mobility options and strengthens community relationships.
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We are eager to expand upon our environmental objectives as we look to digital partners who share and adhere to their own ESG standards and policies.
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Shared printers produce less waste while promoting the use of modern work practices, systems and technologies.
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This initiative has helped us significantly decrease waste, toner cartridges, and the energy associated with maintaining those assets at our corporate offices.
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The Council is charged with setting the Company’s diversity, equity and inclusion strategy, developing the related priorities and activating those initiatives.
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Diversity means valuing our differing identities, including differences as a result of gender, ethnicity, sexual orientation, gender identity, religion, age, physical and mental ability, military service and experience, to name a few.
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Our objective at SP+ is to create an environment that attracts, retains and advances the best talent and values diversity of experiences and perspectives.
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The principal objective of the WAF is to advance an environment of inclusion that ensures that the most talented and innovative women of SP+ have the necessary resources and opportunities to contribute to the company’s future growth.
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The award is given to a business or corporation that demonstrates diversity and inclusion within its corporate procurement and employment structure.
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We value the diversity of the people with whom we work and the contributions they make.
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Employee Health & Safety Maintaining a safe and healthy environment for our employees and the customers we serve is a top priority.
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Our Loss Control Incentive provides monetary rewards to managers who achieve predetermined metrics and risk mitigation standards.
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Instructor-led learning compliments the online portal, with onsite instruction on topics including service excellence, operations, sales, professional standards, as well as required training to promote a positive work environment.
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In courses to align with our Diversity, Equity & Inclusion (DEI) strategy.
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Our industry is at the heart of many of the pressing issues that we face as a society – diversity, racial equity, privacy, data ethics and, of course, climate change.
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As a member of the UN Global Compact, we remain committed to embedding its ten principles for human rights, labour, environment and anti-corruption in our business.
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Read more on pages BETTER FUTURES FOR OUR PLANET In April, we committed to reach net zero emissions in our operations (Scope 1 and 2) by 2025 and across our supply chain by 2030.
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We aim to reduce absolute Scope emissions by at least 84% by 2025 and absolute Scope 3 emissions by at least 50% by 2030, both from a 2019 base year.
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In December, this ambition and our emissions-reduction targets were recognised by CDP awarding us an A- rating.
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Our net zero commitment is unique in our industry because we are the only marketing communications company to include the emissions from media placement, which account for more than half of our total carbon footprint.
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Through our Media Decarbonisation programme, we aim to develop the technology and standards to measure and reduce emissions from advertising globally.
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We are already starting to see carbon emissions influence where client media investments are made and we expect this to grow over the coming years.
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Our aim is to reduce waste and emissions in production; currently, we shoot four hours of footage for every minute of film that is used.
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From production to media investment, a significant challenge for reducing carbon emissions is being able to measure them with confidence.
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We are working to improve the quality and coverage of our own emissions data and are determined to use our buying power to work with suppliers to develop more robust protocols for measuring emissions.
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Demand for advice on brand purpose, and support on everything from environmental and inclusive product design to changing customer behaviour, is a major driver of growth.
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Key responsibilities – Understanding the sustainability risks and opportunities for the Company – Assisting the Board in its oversight of corporate responsibility, sustainability, health and safety and reputation matters taking into account the Company’s purpose, strategy and culture – Assessing the Company’s current sustainability footprint, reviewing sustainability targets and commitments and materiality – Reviewing and considering the Company’s Modern Slavery Statement and sustainability-related policies, including Environment Policy for approval by the Board The Committee’s terms of reference are reviewed annually by the Committee and adopted by the Board most recently on respectively.
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The ongoing impact of the Covid-social unrest, political division, and climaterelated disasters around the globe continue to drive a focus on environmental, social and governance (ESG) matters, with significant risks and opportunities for our business and our clients.
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CLIMATE CRISIS Recognising the growing urgency of the climate crisis, the Committee had regular in-depth progress reviews as the Company developed new and industry-leading commitments to reach net zero carbon emissions across its own operations by and across its value chain by 2030.
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In November, WPP executives attended COPGlasgow, hosting a panel discussion alongside the United Nations Framework Convention on Climate Change (UNFCCC) to explore the role of production and consumption in accelerating the transition.
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Progress relies on accountability so, in we included diversity, equity and inclusion goals in our incentive plans for senior executives for the first time.
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The panel was moderated by Bloomberg Television’s Maria Tadeo and focussed on the role responsible consumption and production can play in accelerating the transition to deliver the Paris Agreement on climate change.
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The majority of our data is collated locally, and a common challenge is reconciling inconsistencies in data capture.
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It reviews and monitors implementation of the Company’s sustainability strategy and reviews policy statements on environmental and social matters.
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RISK MANAGEMENT Environmental, social and governance (ESG) risks are integrated into the Company’s risk appetite and tolerance levels as well as its assessment, management and monitoring of principal risks.
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The business review includes the possibility of winning or losing major business; succession and the addition or loss of a key employee; regulatory changes; sustainability, including risks relating to marketing ethics, privacy, diversity and employment; political instability; and changes in accounting or corporate governance practice.
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– We are investing in innovation to deliver high-quality work for clients, while reducing emissions by using cloud-based and virtual solutions to create content – In transformation – We participate in initiatives and collaborations to achieve common sustainability goals, for example through AdGreen (see page 34) – We disclose our own sustainability policies and performance through RFIs and in pitches – We evaluate potential suppliers on a variety of factors, including workforce diversity, carbon reduction and human rights – We partnered with Unilever, Google and Dow to launch the UK's first accelerator programme to help minority-owned businesses become supply chain ready (see page 52) GOVERNMENTS AND REGULATORS Governments receive the tax contributions we make to public finances, enabling them to invest in public services.
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We aim to ensure an inclusive working environment and fair representation.
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We take steps to optimise our own environmental impact, but recognise that our greatest contribution to the planet is through our work with clients, which can shift attitudes and change behaviours to build a sustainable future.
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– In response to the climate crisis, we established an industry-leading target to reach net zero carbon emissions in our operations (Scope chain by 2030, including emissions from media buying.
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Ensuring an inclusive working environment with fair representation.
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Supporting our clients to reduce their emissions and deliver their sustainability goals.
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See Communities on pages DIVERSE, EQUITABLE AND INCLUSIVE TEAMS Diversity and difference powers creativity.
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STRUCTURE NET ZERO CAMPUSES Our work to simplify our structure and consolidate our office space is driving a positive impact on our energy use and carbon footprint.
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By in at least 65 net zero campuses powered by renewable electricity.
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ECONOMIC IMPACTS The economy The direct contribution our activities made to the global economy Governments Our contribution through taxes to national and local governments Our people Our contribution as a major global employer, paid in wages and benefits Supplier partners Our indirect economic impact through our spend with supplier partners.
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Our annual impact valuation guides us in generating value by helping us quantify our impacts and understand the associated monetary benefits and costs to society.
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Our analysis does not yet capture all of our impacts, either because they are not material or they are difficult to measure.
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Positive impact Negative impact about social and environmental change, but are hard to quantify because the impacts vary greatly depending on the brief.
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We also recognise that increasing demand for a product brings environmental and social costs.
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ECONOMIC IMPACTS WPP makes a significant direct and indirect positive contribution to economies throughout the world.
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To learn more about: – Our approach to taxation, see page – Our approach to reward and remuneration, see page 19 SOCIAL IMPACTS We support social and charitable activities through cash donations, by undertaking pro bono work and negotiating free media space for charity campaigns.
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Increasing demand for a product may also bring social and environmental costs.
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These are hard to quantify because the impacts vary greatly depending on the brief.
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To learn more about: – Our social investment, including funding through our Racial Equity Programme, see pages – Our approach to skills, training and development, see pages 18 and 19 – Our approach to diversity, equity and inclusion, see pages 22-26, and supplier diversity, see page 52 ENVIRONMENTAL IMPACTS Businesses still do not bear the true societal costs incurred as a result of their greenhouse gas (GHG) emissions.
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Our analysis calculates the societal cost of our contribution to climate change through our Scope carbon emissions.
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Waste generation causes further societal costs linked to GHG and other air emissions, as well as potential odour and visual impacts from landfill and incineration.
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Water and biodiversity impacts are excluded from this impact valuation as they are not considered material issues for WPP.
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We continue to move employees into a global network of campus buildings that bring our agencies together in modern, more energy-efficient, world-class workplaces.
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This analysis was carried out with Sustain Value and is based on established social and environmental accounting techniques.
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WPP and its agencies made a series of commitments to fight for racial equity, including publishing workforce diversity data (see page 23).
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We use our pro bono work and social investment to support progress on the UN Sustainable Development Goals, partnering with organisations working in areas such as health, human rights and the environment.
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Our Chief People Officer sets our global talent strategy in support of leadership and our global people teams, and champions diversity, equity and an inclusive culture across our companies.
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REWARD AND REMUNERATION Offering attractive remuneration and benefits to win the competition for talent. DIVERSITY, EQUITY AND INCLUSION Increasing diversity and fostering the best possible culture.
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DEGREE INCLUSIVE Let's design for a fairer and more inclusive world.
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Degree Deodorant – maker of the world’s #antiperspirant – is committed to inspiring confidence in everyone to be active and move more.
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Degree believes no one should be held back from breaking a sweat and enjoying the transformative benefits of movement.
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Degree Inclusive is the world’s first inclusive deodorant built for people with visual impairment and upper extremity impairment, co-created by an inclusive team of design experts from Wunderman Thompson and SOUR, including occupational therapists, engineers, consultants and people living with disabilities across the globe.
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An innovative deodorant designed for the future, Degree Inclusive is inspiring change across the industry.
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In included diversity, equity and inclusion goals in our incentive plans for senior executives for the first time, and carbon-reduction in incentive plans for Executive Directors.
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Find information about the CEO pay ratio in our Annual Report 50%+ employees awarded some form of annual bonus to recognise their efforts in 2021 43,000+ employees eligible for WPP stock option plans (2020: 42,000+) 2021 diversity, equity and inclusion goals included in incentive plans for senior executives for the first time in 2021 8,000+ paid internships in 50+ countries 1,400 NextGen Leaders participants, more than double the amount of 2020 INTERNSHIPS AND APPRENTICESHIPS Internships and apprenticeships provide young people with valuable experience and WPP with access to an additional talent pool.
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