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environment_data

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Our belief in ethical management has received noteworthy recognition in market index, one of the world’s most prestigious sustainability indices, which identifies leading Spanish companies for their CSR practices and is designed to provide investors with information about companies that comply with the best environment...
This experience will position the Basque Country and its business environment among the most advanced regions for developing this technology.
We joined the European Green Recovery Alliance, which calls on governments, businesses, institutions, NGOs, leading public and private sector figures, as well as private individuals, to focus their efforts on a social recovery and a sustainable economy.
Our Sustainability Report reflects the guidelines and results of the management of the Euskaltel Group, which goes beyond our purely corporate performance and positively impacts our environment.
Our activities during the impacts imposed by the COVID-19 pandemic.
CORPORATE CULTURE Throughout our history, we have had a corporate philosophy based on strengthening the link between the Group’s growth and generating a visible, tangible and measurable contribution in terms of social, economic and environmental value to society and our stakeholders.
Accordingly, based on our responsibility to create and share value with our shareholders, we are fundamentally committed to localism, management excellence, good corporate governance, transparency, respect for human rights, equality between people, the alignment of suppliers with our environmental, sustainability and g...
We know that to achieve this objective, it is important to maintain open and amicable relationships with all of our stakeholders and to manage our activities from an economic, social and environmental perspective, which are the tenets of our sustainability strategy.
We are therefore developing and implementing the Euskaltel Group Responsible Management Model across the organisation based on the identification of potential impacts and risks to sustainability that arise in our activities, while developing and applying a series of commitments, policies, management procedures and miti...
INTEGRATED MANAGEMENT SYSTEM The Euskaltel Group bases its organisation on an integrated management system, having successfully implemented its systems under ISO quality, environment, information security, occupational health and compliance standards and the National Safety Scheme, as well as systems required by law, s...
Public-private partnership agreement to manage the Basque Ecodesign Center, launched in 2012 and promoted by IHOBE (the Basque government’s environmental management company).
association seeks to raise awareness, train and promote change in organisations to improve their management in areas such as quality, the environment and social responsibility.
SUSTAINABILITY STRATEGIC PLAN We take on board the principles and recommendations defined in the initiatives that we participate in to promote global sustainability (United Nations’ Global Compact and Agenda 2030, “CEO por la Diversidad” Commitment, the Green Recovery Alliance…), applying them to our internal operation...
Euskaltel Group’s Sustainability Policy that we approved and establish a reference framework to support the management of social and environmental impacts, while also promoting transparency, ethical conduct and dialogue with stakeholders.
Local development and commitment to the environment 1.3.
Supplier certification model based on quality, occupational safety, environmental management and information security criteria.
We collaborate with the WATS Teams initiative for a violence-free sporting environment.
The responsibility to our environment that we have also leads us to collaborate in charitable, cultural and other initiatives carried out in our communities, and to establish alliances with public institutions to tackle society’s common problems.
Furthermore, in the case of contracts with specific impacts, such as construction work and its environmental impacts, clauses or requirements are inserted that are tied to signing the contract.
The supplier certification process enables us to confirm that there are no negative environmental or social impacts in our supply chain.
The wide range of issues that we have examined in these technological “Encounters” include artificial intelligence, big data, cyber-security, Internet of Things (IOT), innovation, start-ups, the environment, industry drones, ethical hacking, and other issues that address the educational needs identified in our society.
Leading experts and collaborators work on a broad range of topics related to the digital environment in order to inform, entertain and promote technology culture in the Basque Country and establish its own points of reference.
One such example is Zinegoak, the international LGBTQ+ film and theatre festival held in Bilbao, which seeks to raise awareness and normalise sexual diversity through culture.
We are members of organisations and associations that establish alliances in the economic, business, social and environmental fields, and that share our goal of progressing towards a digital transformation.
As part of our Sustainability Strategic Plan the universal accessibility and digital inclusion of our services, customising them as much as possible in order to encompass every group, with a vision of diversity and scalability.
Given companies’ new requirements in the social and economic environment imposed on us by the current health recommendations and that have led to new ways of connecting people and businesses, technological tools have been shown to be fundamental to ensuring business continuity, the coordination of teams and protecting ...
Tariff A flexible tariff specifically designed for companies, which can adapt the tariff, minutes and data package to the consumption profile of each user.
This modernisation process facilitates the evolution of new analytical capabilities, enabling the input from multiple sources and data variables at high speed and in real time, while also having the processing capacity and the necessary tools to effectively exploit all of the existing data.
This Information Security Management System is the reference framework to define, manage, administer and implement the necessary risk management mechanisms and procedures to achieve the appropriate level of protection for the critical nature of the company’s physical and information assets.
In were no incidents of non-compliance related to health and safety impacts from products and services.
We record, analyse, solve and respond to all interactions with our customers, applying the relevant processes according to the nature of each communication, whether these relate to customer complaints, formalities requested by customers, management of terminals, faults, service provision, or billing and collections.
Environmental management and combating climate change are fundamental pillars in our Sustainability Strategic Plan levers for the transformation towards a responsible business model.
Our goal is to align the business model with our commitments and environmental goals, making carbon neutrality and emissions reductions a priority to responsibly manage the environmental impacts inherent in our business.
This strategy is backed by our Environmental Management System (part of the Integrated Management System), which includes the Environmental Policy and our SDG commitment, focusing our attention in the sphere of environmental management on the use of less polluting energies and efficient and responsible resource use.
Promotion of environmental certifications and initiatives SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE 5 431.
SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE 441.
We have added the “Green Recovery Alliance” to our environmental-related commitments, which seeks to recover from the European Union’s health and economic crisis by making sustainability a fundamental priority in the implementation of measures and policies by governments that are aligned with sustainability criteria.
At the end of of our electricity came from guaranteed renewable sources.
We carry out energy audits at our facilities.
Energy Management System certified by AENOR in accordance with the ISO standard.
Environmental declarations in accordance with the EMAS regulation.
We reduce our water consumption, cutting it by to 2019.
We have reduced our GHG emissions as a result of measures to purchase renewable energy.
EXCELLENCE IN ENVIRONMENTAL MANAGEMENT DRIVEN BY OUR ROOTS Our commitment to environmental management excellence is put into practice through our Environmental Management System (based on the ISO is used in all Group companies, and the Energy Management System and Policy (developed according to the ISO 50001 standard) ...
Every year we carry out an assessment of the environmental aspects associated with our activities according to the criticality of the associated environmental impacts, taking into account both direct and indirect aspects, as well as normal, abnormal and emergency conditions.
We focus our efforts on minimazing and controlling the significant environmental aspects, which we take into account when defining our environmental objectives.
The most significant environmental aspects for the Group resulting from the evaluation carried out for of waste and energy consumption.
As the Group does not own any land in biodiversity-rich habitats, in impacts on biodiversity in protected areas, heritage sites or biosphere reserves.
The application of the precautionary principle from an environmental perspective is based on maintaining and reviewing our environmental management systems (EMAS, ISO which are externally certified by AENOR and annually renewing these certificates.
We invest a significant amount to consolidate our environmental management.
SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE 5.2.
RESPONSIBLE CONSUMPTION OF NATURAL RESOURCES The efficient use and consumption of natural resources (electricity, water and fuel) plays an important role in our environmental commitment.
We therefore use our environmental and energy management system to systematise the work of measuring and evaluating the activities we carry out and to identify opportunities for improvement.
The efficient use and consumption of natural resources plays an important role in our environmental commitment.
In 2020, energy audits were carried out on Euskaltel Group facilities to optimise energy consumption and costs and to improve energy management.
The works carried out have allowed us to analyse the way in which our facilities consume energy, detect inefficiencies, construct an energy assessment, calculate indicators and develop a series of energy-saving measures, establishing priority criteria for putting these into action based on potential savings, profitabil...
Our energy intensity was also reduced, from kwh/product in 2019 to 21.36 kwh/product in 2020.
67,242.46 Mwh 67,408.12 Mwh 2018 2019 2020 SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 2020 EUSKALTEL GROUP 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE Reducing the impact of our electricity consumption is one of the most important aspects of our environmental strategy.
We have an Energy Management System to improve the efficiency of our energy consumption and reduce our carbon footprint, through which we define an annual Energy Efficiency Plan that includes the measures established to reduce our electricity and fuel consumption.
The Group’s electricity consumption in the previous year, but for a volume of services that increased by 5.7%.
We use fuel (diesel) to operate generators, we use vehicles for employees to travel on company work, and natural gas for heating in Asturias.
In Mwh (608.21 Mwh in diesel and 118.17 Mwh in natural gas), some 50.99% less than in 2019.
In the area of water consumption, our supply comes from various municipal networks where the different companies of the Euskaltel Group are located and is primarily used by company employees, as well as other secondary uses such as garden irrigation, cleaning buildings and for use in cooling equipment in telecommunicat...
We have installed aerators in taps to reduce our water consumption.
WATER CONSUMPTION (m 202020192018 10,000 8,000 6,000 4,000 2.000 0 7,458 7,900 6,098.50 22.80% reduction in water consumption 1The figure for internal diesel consumption in 2019 has been corrected due to an error in the transcription of the previously published figure.
The most significant items in our consumption of materials are electrical and electronic apparatus, which includes decoders, cable modems and routers.
However, since we have reduced the consumption of cable as this has been incorporated into contracts with our installation providers.
SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE 5.3.
COMBATTING CLIMATE CHANGE We have a formal commitment, reflected in our Sustainability Strategic Plan environment and efficient resource use.
We have therefore defined a roadmap to reduce our impact, which focuses on implementing measures to achieve two main goals: to responsibly manage the environmental impacts of our operations, and adapt our business model towards carbon neutrality and emissions reductions.
We have identified electricity consumption as one of the Group’s significant environmental aspects.
This, combined with cooling gas emissions and fuel consumption, have an impact on atmospheric pollution.
We therefore calculate the carbon footprint, measuring the direct and indirect emissions of our activities in order to establish annual COand reports on the greenhouse gas emissions controlled by the organisation.
This annual emissions calculation is verified by a third-party and analysed to find ways of reducing these emissions.
Furthermore, as a result of Euskaltel’s participation in the initiative by the Basque government and IHOBE (the Basque Ecodesign Center that promotes eco-design among other issues), we are carrying out projects to analyse and improve the carbon footprint of our most popular products and services.
The Euskaltel Group also calculates and manages the organisation’s environmental footprint.
Through the activities described in this survey, in relation to managing our environmental and climate impact, improving on our rating obtained in 2019 (B-).
online billing reduction in paper consumption Another item with significant consumption is paper, primarily used in communications with customers.
Overall, we have significantly reduced our paper consumption by taken to encourage electronic billing among our customers.
We calculate direct emissions (Scope those emissions generated and controlled by the Group; indirect emissions (Scope 2), which come from the generation of electricity consumed by the organisation; as well as external indirect emissions associated with our employees’ transport (Scope 3).
We also monitor emissions of cooling gases, produced by leaks in air conditioning systems on which we carry out maintenance work.
In accordance with prevailing legislation, we have a plan to replace fluorinated gases, so that when gases need to be recharged, only authorised gases are used in this equipment when applicable.
In the case of combustion emissions, SOemissions from fuel consumption are produced by generators and company vehicles in different companies.
This significant reduction is mainly the result of the purchase of that we have gradually introduced across Group companies, preventing the indirect emissions associated with electricity consumption.
A proprietary tool is used to calculate GHG emissions.
GHG EMISSIONS INTENSITY (OTHER INDIRECT EMISSIONS (SCOPE 3) TOTAL EMISSIONS (SCOPES 1+2+3) 192.49 Tn.
SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE 5.4.
Both circumstances reduced the rotation of equipment and increased the consumption of electronic and electrical apparatus.
In those cases when reuse is not possible, materials are recycled and sent to an authorised manager, achieving a significant reduction in the generated waste at the end of the process and the lowest possible environmental impact.
This desire to maximize the reuse of materials stems from our responsibility to reduce our environmental impact.
We have identified waste generation as one of the most significant environmental aspects that we need to manage, because we handle waste that is classified as hazardous, such as lead acid batteries, and mainly waste electrical and electronic equipment (WEEE).
Therefore, in addition to adopting specific measures to reduce the consumption of materials and consequently the amount of waste generated, we dedicate the necessary resources to ensure that this waste is treated in accordance with prevailing environmental legislation.
To minimize the impact of energy consumption, we have defined an Energy Management System based on the ISO to continuously improve our energy performance, having certified the Energy Management System for the data-processing centres in Asturias.
As part of this system, every year we define an energy efficiency plan that sets out the actions to be developed during the year to improve the Group’s performance in this area.
In measures that will allow us to improve their energy efficiency.
We also launched a process to change our energy suppliers to prevent the greenhouse gas emissions associated with electricity consumption, signing agreements with our suppliers to purchase renewable energy in the long term so that by the end of consumed came from guaranteed sources.
To illustrate the impact of this change, a comparison analysis of the life-cycle of the virtual data centre (VDC) in the Basque country has been carried out based on renewable energy purchases.
It estimates a climate change category (ReCipe Midpoint), when comparing its electricity consumption based on traditional sources and against a renewable mix.
Furthermore, to offset our environmental impact, we collaborated with the Lurgaia Fundazioa Foundation to plant forestry restoration project in the Urdaibai biosphere reserve.
SUSTAINABILITY REPORT AND NON-FINANCIAL INFORMATION STATEMENT 5. ENVIRONMENTAL MANAGEMENT AND COMBATTING CLIMATE CHANGE In 2020, a study was carried out on the classification of waste electrical and electronic equipment (WEEE) with the Purchasing area and equipment manufacturers.