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Avendra also requires suppliers to submit a sustainability policy that is relevant to that supplier’s industry impacts, including environmental and social business practices. |
Together with Avendra, we assessed the environmental and social business aspects of our existing North America, Caribbean, and Latin America suppliers, within our top via the Ecovadis sustainability assessment platform. |
Photo Caption: Marriott hotels help to preserve the mangrove forests of Langkawi in Malaysia. |
Monitoring Deforestation & Climate Impacts Through Avendra, Marriott engages with major suppliers regarding the four highest deforestation impact commodities (paper, soy, palm, and beef) on their no-deforestation programs and policies. |
In Avendra expects to survey the suppliers whose products or operations have high GHG emissions intensities and engage with them to understand current and future planned efforts to reduce their carbon footprints. |
Our top and poultry), bottled water, cleaning supplies, cocoa, coffee, guest room amenities, paper products, seafood, sugar, and textiles. |
Forest Stewardship Council-certified (FSC) paper products* 50% Marine Stewardship Council- or Aquaculture Stewardship Councilcertified seafood* 25% * Based on available owned, leased, managed, and franchised data from Avendra. |
•SOCIAL •GOVERNANCE •APPENDICES Cage-Free Eggs and Responsible Pork By (shell, liquid, and egg products) from cage-free sources and increase the percentage of spend on responsible pork throughout our global operations for owned, managed, and franchised hotels where we can track spend. |
Due to the ongoing impacts of COVID-have experienced supply chain disruptions and price increases for these responsible products. |
For example, at Le Méridien® Phuket Beach Resort (Phuket, Thailand), the hotel’s Green Council, culinary team, and gardeners created an herb garden on a repurposed plot on the resort’s grounds. |
Through this engagement, the hotel sources local fish from small-scale fishermen and women. |
On an annual basis, Marriott Global Design Procurement’s FF&E suppliers complete a rigorous product lifecycle evaluation with MindClick, a global leader in environmental and social impact data and analytics. |
Suppliers’ products specified for Marriott’s prototypical brands are rated based on leading globally accepted standards for environmental and social responsibility. |
Ratings address healthy materials, manufacturing footprint, carbon emissions, waste reduction, fair labor, and human rights. |
Based on annual reporting of energy footprint and production data collected from the manufacturing facilities, MindClick calculates the embodied carbon following GHG reporting protocols. |
INTRODUCTION •SERVE Design for Health Design for Health by MindClick continues to provide hotel owners and their design teams access to products rated in MSAP to support environmental and social responsibility through design. |
The program provides access to the environmental and social impact profiles of hundreds of vendors and their products, as well as easy-to-use comparative analytics in support of people and the planet for every design specification. |
To further align with Marriott’s Sustainability and Social Impact Goals, the Global Design U.S. and Canada Team and contracted design firms are utilizing MindClick’s Design Impact Report™ to evaluate the environmental and social responsibility of new builds and renovations based on specified interior furnishings, opera... |
Using the MSAP data, team members can evaluate the environmental and social impact of FF&E, architectural building products, and operating supplies and equipment to obtain an overall impact assessment quantifying reductions in embodied carbon and waste, and the contribution to healthy interiors. |
INTRODUCTION •SERVE Diversity, Equity, and Inclusion Since Marriott’s founding in 1927, our core value of putting people first and our commitment to the principles of diversity, equity, and inclusion (DEI) have guided how we do business. |
Marriott is committed to creating an environment where associates, suppliers, owners, customers, and all key stakeholders feel valued and included. |
Our CEO and senior leadership team have established longstanding, comprehensive diversity, equity, and inclusion performance metrics that are part of their annual management business objectives and compensation plans. |
Additionally, the Board-level Human Resources and Compensation Committee considers progress against diversity and inclusion metrics as part of its determination of executive compensation. |
Regional Councils drive regional strategies aligned to our global diversity, equity, and inclusion strategy and regional shared business priorities. |
Marriott executives also serve as champions, and are part of our Diversity and Inclusion Talent Council. |
The company also formed the Diversity, Equity, and Inclusion (DEI) Observance Work Group, which was composed of cross-regional Human Resources leaders, to further elevate and expand the program in and beyond. |
Community Hub: Marriott enhanced one of our internal resource platforms, Community Hub, to create a more engaging user experience that provides global leaders with on-demand tools to promote respect and kindness, mutual appreciation, and an uplifting sense of belonging among associates. |
INTRODUCTION •SERVE Supplier Diversity Marriott’s commitment to diverse suppliers helps drive economic empowerment around the world, supports our customers, expands our global footprint with minority-, women-, veteran-, people with disabilities-, and LGBT-owned businesses, fosters an exchange of ideas, spurs innovation... |
Marriott also continues to leverage our supplier diversity platform, Exchanges, to increase associate engagement, awareness, and education on the importance of supplier diversity. |
INTRODUCTION •SERVE Promoting Hotel Owner Diversity Marriott promotes the diversity of hotel owners by introducing successful diverse and women business owners to the hospitality industry and educating them on potential investment opportunities. |
Welcoming Diverse Travelers Across Marriott hotels, we aim to create an environment that welcomes all guests. |
Supporting Diversity in Our Industry & Communities Marriott’s support for diversity extends beyond our company to our industry and into communities. |
In (CECs), and corporate offices were invited to participate in the annual (with the exception of 2020 due to the COVID-19 pandemic) Marriott Associate Engagement Survey to share their feedback on their work environment and the company. |
A central part of those policies is Marriott’s goal of an environment free from sexual harassment by any associate, supervisor, manager, guest, vendor, client, or customer. |
In associates contributed over 630,000 volunteer hours across the globe, focusing on environmental and social issues that impact their communities. |
The Ritz-Carlton Community Footprints The Ritz-Carlton’s social and environmental responsibility program, Community Footprints®, aligns with the issues that are important to the communities where it operates. |
The volunteers supported small-scale farmers by preparing the land and planting breadfruit trees with WCK grantees at Amasar Farm in Jayuya, Puerto Rico. |
Support for TCRF comes from Marriott associates and hotel guests who donate to TCRF as part of their Explore discounted rate stays at participating properties, and also from other sources, including Marriott, and direct donations from the public. |
The Solaz, a Luxury Collection Resort (Cabo, Mexico) also helped to support the next generation of students through the Green Hospitality Program. |
Eighty-two students are midway through their fourth year in successful completion of their final exams, are expected to graduate with a bachelor’s degree in hospitality in 2022. |
Due to the impacts of the COVID-the IRC also continued to conduct hybrid learning environments, training program participants in digital literacy and providing digital access where needed. |
Marriott is a founding member of the Sustainable Hospitality Alliance (the Alliance) and currently participates in active working groups on human rights, youth employment, and diversity, equity, and inclusion, among others. |
•ENVIRONMENTAL •SOCIAL •GOVERNANCE •APPENDICES Peace & Cultural Understanding The simple act of travel is one of the most powerful tools for advancing peace and cultural understanding. |
For example, in Resort & Stellaris Casino (Noord, Aruba) to further educate its associates and guests about the importance of diversity and inclusion. |
The Board believes that the directors, considered as a group, should provide a mix of backgrounds, experience, knowledge, and abilities, and should reflect the diversity of the company’s stockholders, associates, customers, and guests, and the communities in which we operate. |
As part of the annual review process, the Nominating and Corporate Governance Committee considers the appropriate mix of members that represents a diversity of background and experience. |
The Board and its Inclusion & Social Impact (ISI) Committee oversee the company’s strategy, efforts, and commitments related to its people-first culture, associate wellbeing and inclusion, and other environmental, social, and governance (ESG) matters. |
Serve Serve 360 Champions are passionate individuals or teams volunteering to be the face and energy of Serve 360 on- and above-property. |
Climate Strategy Oversight To support Marriott’s climate action efforts, which include setting a science-based target (SBT) and working toward our goal of net-zero value chain GHG emissions by no later than governance structure. |
In Business Roundtable, U.S. Travel Association, and the American Hotel & Lodging Association in pushing for Congress to pass measures that would provide tax incentives for EV charging station installation and commercial building energy efficiency upgrades. |
As we continue to welcome guests back to Marriott hotels, we work with evolving guidelines and measures to help provide a safe environment. |
** Total water consumption represents managed properties only. |
The disclosures aim to provide stakeholders with information on our operations, strategy, and governance, as well as our approach to stakeholder engagement and reporting on environmental, social, and governance (ESG) topics. |
Marriott selected a broad range of nongovernmental organizations to obtain perspectives on issues, including labor, climate change, water, waste, biodiversity, sustainable aquaculture, health and wellness, human rights, women’s empowerment, and workforce readiness, especially for disadvantaged youth. |
Percent total energy from grid electricity In 2021, 61% of energy consumed was from grid electricity. |
Percent total energy from renewables In 2021, 0.30% of electricity consumed was from renewables. |
Total water consumed, percentage of each in regions with high or extremely high baseline water stress In extremely high, or arid baseline water stress. |
Governance: The Company’s Governance Around Climate-Related Risks and Opportunities (a) Board’s Oversight of Climate-Related Risks and Opportunities The Board, including through its Inclusion & Social Impact (ISI) Committee, oversees, reviews, and provides guidance to management regarding the Company’s strategies and p... |
To support Marriott’s climate action goals, which include setting a science-based target (SBT) and reaching net-zero value chain GHG emissions by no later than governance structure in 2021. |
The Actual and Potential Impacts of Climate-Related Risks and Opportunities on the Organization’s Business, Strategy, and Financial Planning (a) Identified Climate-Related Risks and Opportunities Over Short-Term, Medium-Term, and Long-Term Horizons Time Horizons: Marriott defines short-term time horizons as less than 2... |
For example, annual energy and water audits help identify opportunities to perform against goals and asset management systems track preventative maintenance and capital expenditure plans in short-term time horizons. |
The long-term time horizon includes Marriott’s annual of a given facility with respect to long-term climate impacts and efficiency. |
All the evaluated risks may be considered to have the potential for substantive impact, and as a part of the annual review, the risks are prioritized, and data is gathered about current and long-term mitigation efforts, challenges, and performance-tracking mechanisms. |
The company has a responsibility and a vested interest in helping to address some of the world’s most pressing social, environmental, and economic issues. |
The identified risks included chronic risks such as coastal flooding due to rising sea levels, drought, energy demand due to cooling degree days (CDD), and heating degree days (HDD). |
Chronic physical risks can lead to long-term financial implications, including increased operating and compliance costs (including higher energy costs and insurance premiums) and reduced profits. |
Marriott seeks to minimize our environmental footprint by sustainably managing our energy and water use, reducing our waste and carbon emissions, and increasing the use of renewable energy. |
As such, the company employs innovative technologies, including the Marriott Environmental Sustainability Hub (MESH), the company’s environmental reporting platform to plan, implement, track, and communicate how to operate responsibly to mitigate climate-related risk, benefiting the business and the communities where M... |
This includes tracking energy consumption and progress against reduction strategies, renewable installations and property retrofits by utilizing a sustainability survey (which is also integrated into MESH). |
Resilience Use of lower-emission sources of energy: Through Marriott’s Serve 360 platform, the company aims to integrate sustainability across our value chain. |
As part of our strategy, Marriott aims to minimize our environmental footprint by increasing the use of renewable energy. |
As part of our Serve and Social Impact Goals, Marriott aims to source a minimum of 30% of its overall electricity consumption from renewable energy by 2025. |
Transitioning to renewable energy and continued focus on energy efficiency will help Marriott reduce energy consumption and related costs. |
Shift in consumer preferences: With growing environmental awareness on the part of many travelers and expectations on many other businesses to reduce their travel-associated carbon footprint, hotels providing products and services that respond to changing consumer demand may be better positioned to achieve business goa... |
Through our Serve and other impacts of our business to our guests and corporate customers. |
Shifts in consumer preferences can lead to increased revenue through demand for lower emissions products and services. |
Marriott conducts research and development of products and services, and how best to meet our corporate customers’ needs for sustainable meeting services and access to business travel-related emissions data. |
The company also engages with third-party engineering firms to assist us in managing a formalized energy and water conservation technologies vetting process where vendors can have their technologies piloted and verified at a low cost. |
Impact on Financial Planning Revenues: Our expertise in implementing projects that create operational efficiencies, including energy and water savings, help lower operating costs and offset risks related to higher costs from carbon taxes. |
Indirect Costs: Our focus on energy and water conservation, and our company’s related operational goals for all the hotels in our portfolio, help to address both the physical climate and transition risks identified, including those relating to increasing energy and water costs. |
Capital Expenditures: Marriott invests in our utility tracking and environmental reporting platform, MESH, and data analysis, to help us more accurately provide individual hotel targets and to give us greater insight into our performance against targets and the impact of climate-related risks such as rising mean temper... |
(c) Resilience of Strategy, Including Impact of Different Climate-Related Scenarios Marriott performed a quantitative scenario analysis to identify physical climate risks to its hotels in the continental U.S. Marriott used the Representative Concentration Pathway (RCP) scenarios RCP and RCP 8.5 to evaluate the portfoli... |
RCP year 2100 and greater physical impacts from climate change, while RCP 4.5 represents a future with decreasing GHG emissions after mid-century and lesser physical impacts. |
Overall, impacts were larger in the RCP RCP 4.5 scenario and in both scenarios, impacts increased in severity progressing from the year 2030 to the 2050- and 2080-time horizons. |
All the risks evaluated may be considered to have the potential for substantive impact, and as a part of the annual review, the risks are prioritized, and data is gathered about current and long-term mitigation efforts, challenges, and performance tracking mechanisms. |
The Marriott Infrastructure Resilience and Adaptation (MIRA) program also evaluates climate-related risks to the physical assets managed by Marriott and creates resiliency strategies, programs, and training to help provide optimal preparedness, planning and to help mitigate losses associated with climate-related events... |
(b) Processes for Managing Climate-Related Risks Increased stakeholder concern or negative stakeholder feedback: Marriott continuously evaluates our environmental performance and communicates our commitments and progress in our annual Serve 360 Environmental, Social, and Governance Report. |
For example, in September setting a science-based target via the Science Based Targets initiative (SBTi), and set a goal to reach net-zero emissions by 2050 at the latest. |
Additionally, Marriott’s Global Engineering Team collaborates with Marriott’s Risk Management Team and external stakeholders through a program called Marriott Infrastructure Resilience and Adaptation (MIRA) to evaluate and address growing climate-related risks to the property assets under Marriott’s care and to develop... |
Changes in precipitation patterns and types: From design standards for new hotel construction through operations, Marriott focuses on running energy- and water-efficient hotels. |
Marriott works to follow local water restrictions in drought-affected regions and takes other actions including installation of low-flow fixtures, submetering for leak detection, and desalination plants where local infrastructure is inadequate, to help withstand variation in precipitation patterns, in addition to the i... |
(a) Metrics Used by the Organization to Assess Climate-Related Risks and Opportunities In addition to tracking and reporting on Scope 1, 2, and 3 global greenhouse gas emissions, Marriott also tracks and reports on energy, carbon, and water intensity metrics for each of our regions. |
As part of the process to set a science-based target, Marriott is reviewing the to model and evaluate an emissions reduction target. |
GHG Emission and Environmental Data for the CY This Assurance Statement has been prepared for Marriott International, Inc. in accordance with our contract. |
Terms of Engagement LRQA was commissioned by Marriott International, Inc. (Marriott) to provide independent assurance of its greenhouse gas (GHG) emissions inventory and Environmental Data (“the Report”) for calendar year (CY) the assurance criteria below to a reasonable level of assurance and materiality of 5% using L... |
o Environmental Performance Indicators including: GHG emissions intensity (kg CO condition space), Water intensity (cubic meters / occupied room), and Energy intensity (kWh/ square meter of conditioned space). |
The Report includes Energy use and GHG emissions for both global managed and franchise properties. |
The Report includes water use and environmental performance indicators for global managed properties only. |
Our assurance engagement excluded the GHG emissions and water for Marriott’s Residences brand properties. |
Terms of Engagement LRQA was commissioned by Marriott International, Inc. (Marriott) to provide independent assurance of its greenhouse gas (GHG) emissions inventory and Environmental Data (“the Report”) for calendar year (CY) LRQA’s verification procedure and ISO 14064 – Part 3 for greenhouse gas emissions. |
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