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The Halifax Marriott® Harbourfront Hotel (Nova Scotia, Canada) installed the Ecopilot® North America – AI for Commercial HVAC System to reduce energy usage and costs and improve indoor occupant comfort.
The JW Marriott Washington, DC (Washington, D.C., U.S.) was recognized with the highest accolades in energy management and conservation, for reducing approximately 725 metric tons of carbon emissions over three years.
Due to the impacts of the COVID-Marriott has experienced decreases in carbon intensity across all regions since 2016, which has impacted the progress toward this goal.
Marriott will continue to reevaluate its progress, as normal operating conditions return, and determine opportunities to implement programs to reduce energy usage at Marriott hotels.
Following the company’s submission and approval of its science-based emissions reduction target, Marriott expects to retire the move to an absolute carbon reduction goal, as we aim to reach net-zero greenhouse gas emissions by 2050 at the latest.
INTRODUCTION •SERVE Marriott Infrastructure Resilience and Adaptation Program Marriott hotel locations are subject to the physical effects of climate change.
Risks include rising sea levels, flooding, water shortages, droughts, and extreme weather events.
To evaluate climate-related risks to physical assets, the company launched the Marriott Infrastructure Resilience and Adaptation (MIRA) Program.
Renewable Energy Marriott properties and their ownership groups continue to invest in on-site renewable energy solutions.
These investments have proven to be beneficial, as hotels gain increased energy security and control over supply and costs.
For example, the Wailea Beach Resort — Marriott, Maui (Hawaii, U.S.) finalized the installation of a solar photovoltaic (PV) system in produce over 650 MWh of renewable energy, annually.
Marriott hotels in Jordan have installed more than panel collectors that have enabled the Dead Sea Marriott Resort & Spa (Sweimeh, Jordan) and Amman Marriott Hotel (Amman, Jordan) to officially switch to thermal solar energy in 2007 and 2014, respectively.
At the Amman Marriott Hotel, the property also installed a solar hot water system in reduce carbon emissions by over 300 metric tons, annually.
Beginning in include new solar panels on back-of-the-house rooftop premises with an estimated capacity to generate 2,500–3,000 kWh daily.
Photo Caption: Wailea Beach Resort – Marriott, Maui’s (Wailea, Hawaii, U.S.) solar PV system.
As part of the and Social Impact Goals, Marriott aims to source a minimum of 30% of its overall electricity from renewable energy by 2025.
In we enhanced our renewable energy tracking protocols and sourced 0.30% of our electricity consumption from renewable energy.
To increase renewable energy consumption, Marriott is undertaking an analysis of first round of this analysis revealed that over 800 properties had the potential for on-site solar installations.
Marriott is also developing a possible low-cost capital solution to incentivize properties to install on-site solar.
INTRODUCTION •SERVE Water Marriott’s global water strategy includes deploying programs and initiatives that are tailored for each property, based on attributes including size and location.
The company and Marriott hotels aim to manage water-related risks across the lifecycle of properties, from design to development to operations.
Managing the Environmental Footprint of Hotels Water is a global issue that is best addressed locally.
This includes deploying water conservation initiatives that target specific aspects of hotel operations, including dishwashing and water service at restaurants and events; central plant operations; landscaping and irrigation; pools and fountains; and golf course maintenance/operation.
Marriott also implements action plans, utilizes technology to reduce water leaks, and establishes standards to better manage water withdrawal at properties.
In requirements with MESH to effectively manage the portfolio’s water footprint.
In the near-term, Marriott expects to resume “by property” water reduction targets for all managed hotels globally, and suggested targets for all franchised hotels based on the Serve 360 global water goal.
Following the re-implementation of these “by property” targets, Marriott expects to reward hotels with the most notable water conservation practices and performance.
In the U.S. and Canada, managed properties benefit from an outlier analysis program based on billing data, which flags unusual water usage.
If properties are unable to mitigate the high usage pattern, a water performance call is conducted to troubleshoot the issue.
Marriott also has an established brand standard for water submetering for cooling towers and irrigation at its managed, full-service properties in North America, the Caribbean, and Latin America.
Automated meter-reading platforms are installed at properties with high water and sewer rates, acute/chronic drought conditions, and/or above-average irrigation consumption.
The Automated Water Meter Reading & Diagnostics Program involves installing cellular endpoints on irrigation and cooling tower water submeters that transmit consumption data nightly to an online diagnostic platform with leak alert and reporting functionalities.
This system provides smart sensor technology for cooling water management, resulting in an estimated savings of over million gallons of water globally in 2021.
In assessment using the World Resources Institute (WRI) Aqueduct Water Risk Atlas.
Based on this assessment, approximately owned, managed, and leased properties are located in areas of “High,” “Extremely High,” or “Arid” baseline water stress, as defined by WRI.
As part of our Social Impact Goals, Marriott aims to reduce water intensity per occupied room by 15% from a 2016 baseline.
To support the water reduction target, across the globe, Marriott’s full-service, managed properties can elect to use a water conservation action item for their annual signature project, such as the installation of low-flow faucets, toilets and showerheads, smart irrigation controllers, laundry water reuse systems, and...
Due to occupancy reductions associated with the COVID-pandemic, Marriott saw an increase in water intensity per occupied room in 2021, compared to 2016 as well as compared to the last pre-COVID business year, 2019.
We will continue to reevaluate our progress, as normal operating conditions return, and implement programs to reduce water usage at Marriott hotels.
INTRODUCTION •SERVE Waste Marriott engages with our stakeholders, including hotels, guests, corporate customers, and local and global organizations, to pilot and implement waste reduction programs and initiatives, with a focus on the reduction of single-use plastics and disposables, as well as food waste reduction, to ...
Our global waste reduction strategy is designed to assist Marriott hotels in first preventing waste, and then disposing of waste in an environmentally sound and cost-effective manner.
Based on the types of products used at Marriott hotels, and available waste management services, hotels are guided to purchase products that can be reused, recycled, composted, or donated to avoid sending waste to landfills.
In addition, Marriott focuses on local, state, and national regulations and global waste management trends to guide hotels in making appropriate waste diversion choices.
Reducing Waste Impacts Marriott hotels continue to utilize local tools and resources to reduce waste.
For example, since Malaysia) has worked with EcoPure Waters to remove single-use plastic water bottles from guest rooms and replace them with reusable glass bottles.
For example, in Japan, nearly participated in this program; and in 2022, aim to return 1 million capsules back to Nespresso as part of their efforts to reduce environmental impacts.
Over managed, and franchised hotels in the U.S. and Canada utilize My Digital Office, a cloud-based document management solution to eliminate the use of paper for hotel reporting processes, preventing the harvesting of more than 8,000 trees for paper production in 2021.
INTRODUCTION •SERVE Measuring & Managing Food Waste Marriott hotels typically measure food waste via manual separation, measurement techniques, or digital food waste tracking systems such as Leanpath and Winnow.
After hotels paused digital waste tracking due to the impacts on operations during the COVID-food waste solution system.
As part of our Marriott aims to reduce waste-to-landfill by 45% and food waste by 50% from a 2016 baseline.
In with World Wildlife Fund (WWF) and other industry members and peers, Marriott supported the finalization and publication of the Hotel Waste Measurement Methodology (HWMM).
The HWMM provides an agreed upon approach by the hotel industry, to collect, measure, and report on waste data.
In across our global portfolio of hotels to establish a baseline and begin measuring progress toward the 2025 waste-to-landfill and food waste reduction goals.
This process will also include engaging waste consultants to focus on right-sizing, rightstreaming, and auditing data prior to uploading metrics into our MESH platform.
Photo Caption: “Food Waste Laboratory” at the London Heathrow Marriott (London, U.K.).
INTRODUCTION •SERVE Managing Food Waste Through Innovation Marriott hotels continue to implement innovative food waste reduction practices and programs across the globe.
For example, the team at London Heathrow Marriott (London, U.K.) launched a series of waste reduction initiatives, including a “Food Waste Laboratory,” to reduce, reuse, and recycle food waste.
Marriott hotels in Hong Kong worked with O-Park, the city’s first organic resources recovery center, to convert food waste into electricity.
Through this collaboration, the Hong Kong Ocean Park Marriott Hotel and Sheraton® Hong Kong Tung Chung Hotel (Hong Kong, China) diverted approximately 70,000 lbs.
(of food waste from landfills between September and December 2021.
In both the Renaissance® São Paulo Hotel (São Paulo, Brazil) and The Ritz-Carlton, Pentagon City (Virginia, U.S.) installed bio-digesters to process food waste, with The Ritz-Carlton, Pentagon City diverting over 10 tons of food waste from landfills within the first six months after the system was installed.
At the W® Bali-Seminyak and Fairfield by Marriott Bali Kuta Sunset Road (Bali, Indonesia), the properties offer guests a perspective on the circular economy and how food waste can be used for good.
For example, regional teams in Europe, Middle East, & Africa and Asia Pacific conducted educational webinars to inform culinarians and other associates about global food waste issues, including how to begin or improve food waste reduction programs.
Additionally, in conducted a training on the property’s Waste Management Plan to show the progress of strategies and actions and introduce proposals to further improve waste collection, compaction, storage, and disposal.
We evaluate opportunities for collaboration with our stakeholders to reduce environmental impacts and potential business risks through the design and operation of sustainable hotels.
SUSTAIN RESPONSIBLE OPERATIONS By recognized sustainability standard and 650 LEED®, BREEAM®, or Estidama certified or registered hotels in the portfolio. 2021 PROGRESS: 30% of hotels certified to a recognized sustainability standard 227 LEED®, BREEAM®, or Estidama certified or registered hotels Photo Caption: Delta Hot...
The building includes a high-efficiency HVAC system, energy-efficient light fixtures with smart lighting controls, more than bicycle parking/cages in the garage.
The Global Design Team evaluates building design standards with an initial focus on energy efficiency, including building envelope performance, HVAC systems and unitary equipment, building automation systems, and renewable energy.
For hotels under development, Marriott also shares comprehensive Design Guides with franchise and managed developers for reducing water use in new hotels.
These standards include the use of greywater or stormwater for irrigation, maximum fixture flowrates, and metering of irrigation water, among other criteria.
INTRODUCTION •SERVE Biodiversity At Marriott, we believe protecting, restoring, and enhancing the ecosystems in which properties are located increases the sustainability and resiliency of the communities where we do business, so they can remain places where people want to live, work, and visit.
Preserving Biodiversity Marriott works to address biodiversity challenges by financing scalable, replicable projects to support the world’s natural capital resources.
For example, as part of our climate action efforts, the company’s internal climate working group is exploring nature-based solutions to advance our commitment to reach net-zero by portfolio and surrounding communities.
Engaging Guests to Protect, Restore, and Appreciate Nature In to protect, restore, and appreciate nature.
Additionally, at the Sheraton Samui Resort (Koh Samui, Thailand), guests can support the local ecosystem and help restore resources for the fisheries of Koh Samui, by replenishing the depleted numbers of blue swimmer crabs.
Good Travel With Marriott Bonvoy Good Travel with Marriott Bonvoy provides guests the opportunity to create a positive impact across communities in the Asia Pacific region through environmental protection, community engagement, and marine conservation.
INTRODUCTION •SERVE Life on Land Understanding the vital role trees play in the fight against climate change, Marriott hotels continued to invest in reforestation efforts across the globe.
Trees As a founding member of the Evergreen Alliance, Marriott supports the advancement of trees and forests as natural solutions for corporate sustainability and citizenship goals.
In trees in GreenTrees, the largest North American reforestation program, through its collaboration with the Arbor Day Foundation.
The project focuses on restoring degraded agricultural lands back to a highly beneficial, native forest ecosystem, improving the health of the watershed, and revitalizing the habitat for threatened and endangered wildlife.
In Nur-Sultan, Kazakhstan, The Ritz-Carlton, Astana and Sheraton Nur-Sultan Hotel teams joined together to plant tree seedlings at a botanical garden in the country’s capital.
The Botanical Garden of Nur-Sultan is a protected natural territory for research and scientific development on the protection, reproduction, and use of flora, including rare and endangered plant species.
Mangroves Mangroves play a critical role in protecting coastlines from severe storms, providing livelihoods to coastal communities, conserving biodiversity, storing carbon, and serving as nurseries of the sea.
In the Olango Island Eco-Tour Association (OIETA) to plant 500 mangroves and 500 trees to rehabilitate areas impacted by typhoons in the region.
Marriott provides funding to FAS’ Juma REDD+ project, which aims to curb deforestation, support community livelihoods, and decrease greenhouse gas emissions in a pressure in Brazil’s northwestern Amazon rainforest.
Environmental Stewardship in Golf As of of Marriott’s U.K. managed golf venues were Audubon Certified.
Marriott hotels continue to support conservation efforts to responsibly manage oceans and waterways, globally.
Protecting Turtles Across the Caribbean and Latin America, Marriott hotels host year-round programs to protect turtle nesting sites and educate guests and associates about the importance of conserving nesting beaches and the environment to help promote a safe ecosystem for turtle species to live.
While reductions in fishing activity were imposed due to the COVID-on its action plan, including undertaking research on the impacts of ghost gear on the environment and target species in three different areas of Surat Thani, with differing fishing intensity and resources.
In Peru, the mahi-mahi FIP aims to mitigate the impacts of ineffective international and national management of mahi-mahi, unlicensed vessels, and sea turtle and shark bycatch.
INTRODUCTION •SERVE Cleaning Up Seaweed to Remove Carbon The spread of sargassum algae across Latin America and the Caribbean continues to have devastating impacts on the hospitality and tourism industries and the environment.
To mitigate these impacts, Marriott joined with The Ocean Foundation (TOF) to support the Insetting Carbon Through Sargassum Mitigation Pilot Project.
After the initial success of the pilot project, which converted sargassum seaweed into organic compost and enabled the sequestration of carbon, avoided landfill emissions, and produced higher quantity and quality crops, TOF expanded the project to St. Kitts and Nevis, in collaboration with the St. Kitts Marriott Resort...
As the concept is designed to remove the seaweed from beaches and sequester and store carbon in the soil, TOF conducted soil sampling at its pilot sites under cultivation to determine which soil building activities occurred over the course of the year.
While the application of compost encourages soil health and plant growth, the study found that it is not as effective for the sequestration of carbon into soil if it is being simultaneously used for the production of agricultural crops.
Environmental Cleanup Activities Marriott properties continue to support local programs and host events to protect and enhance ecosystems.
INTRODUCTION •SERVE Responsible Sourcing Marriott integrates leading environmental and social practices into our supply chain by collaborating with like-minded suppliers.
To reduce negative environmental and social impacts of business activities, we focus our programs and policies on responsible and local sourcing.
Supplier Assessments Through Avendra, Marriott’s procurement services provider in North America, the Caribbean, and Latin America, our suppliers and their products are screened on environmental and social attributes.
Avendra’s contracts outline the requirement for suppliers to follow our Supplier Conduct Guidelines, which set baseline expectations around social and environmental responsibility.