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wrong_mix_domain_foundationPlace_00039
FactBench
1
24
https://www.nbcbayarea.com/news/local/siebels-new-system/2087887/
en
Siebel's New System
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[ "Scott Budman" ]
2009-06-24T17:10:46
Tom Siebel made billions selling out to longtime software foe Oracle. Now he’s aiming to do some good.
en
https://media.nbcbayarea…ity=85&strip=all
NBC Bay Area
https://www.nbcbayarea.com/news/local/siebels-new-system/2087887/
NBC has a new show about a business executive who, after making tons of money, decides to change his life, and help others. The show is called "The Philanthropist." It's not (mercifully) another reality show, but lest you think it's pure fiction, I offer up a real example: Tom Siebel. Best known for the company bearing his name, not to mention his long and drawn-out catfight with rival (and eventual buyer) Larry Ellison, Siebel was a tech executive who reportedly demanded a lot (legend has it he didn't allow employees at Siebel Systems to put personal items on their desks), but rewarded a lot as well. When Siebel Systems went public 13 years ago (almost to the day), 40 of the 150 people he hired were instant millionaires. Had they waited a while, their holdings would have been worth even more. By the time Siebel and Ellison had mended their fences, Ellison's Oracle bought Siebel Systems for nearly six billion dollars. Mr. Siebel was more than set for life. He was a member of the "three comma" billionaire club. Fast forward to last week, when Siebel agreed to sit and talk about the past (a little) and the future (a lot). He says the Oracle deal was the best thing for shareholders and employees alike, and he doesn't regret it a bit. He also says the "fued" between him and Ellison was largely "a media event," and that there was "really less there than you might have read." We could quibble about that, but there are more important things to get to. Like Methamphetamines. When Mr. Siebel found out that more than half of all kids in foster care in the state of Montana are there because of meth abuse, he had to act. He steered his new venture, "First Virtual," beyond real estate and agriculture, to start helping young people. Now, seven states have anti-meth programs thanks to Siebel's foundation. He speaks of their sucess like he talks about a big deal: "it's great to work with talented people and watch them meet and exceed expectations. " Just like business? "It's a similar feeling." Siebel has never been shy when it comes to talking about the tech industry. I asked what he tought of the current crop of companies. He says over the last seven years or so, he's been impressed with nothing. Almost. There's Google. "And Google," he says, "Is a phenomenon. I think no one would have imagined it .. a remarkable accomplishment that is changing the world." As for the rest of the industry? "I think there's very little new that's interesting." He says IT has become like chips: built in, and no longer exciting. If you want growth, he says, try healthcare and biotech. Then, he turns back to his desk, to check some stocks on the Bloomberg monitor, and push a few buttons on his iPhone. His office is still business executive sleek, still says high-powered businessman, but isn't entirely austere. There are, if you look closely, a few small personal snapshots on his desk.
wrong_mix_domain_foundationPlace_00039
FactBench
1
73
http://www.siebelfoundations.com/
en
Siebel Foundation
http://www.siebelfoundations.com/favicon.ico
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[ "" ]
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en
http://www.siebelfoundations.com/favicon.ico
http://www.siebelfoundations.com/
Hello All, We all must have used GoTo view functionality of siebel to navigate to a particular view from current view. What if the requirement is to get to a particular record on a record? Well this cannot be directly achieved via GoTo View as we cannot pass Id there. But this can be achieved if we pass the context BO in GoTo View, i.e. The syntax is TheApplication().GoToView("ViewName","BO"), we need to set the record context in BO then pass the BO. Algo: 1.Take the RowId of the record we want to navigate to 2. Query the record to set the context 3. Pass the BO Variable with GoTo View, to see the magic happen :-) Sample Script: if(MethodName == "Navigate") { var sB0 = TheApplication().GetBusObject("Auto Vehicle") var gBc = sB0.GetBusComp("Auto Vehicle"); var assetId = this.BusComp().GetFieldValue("Asset Id"); //Id for the record we want to navigate with(gBc) //Set the context by querying the record { ClearToQuery(); SetViewMode(AllView); SetSearchSpec("Id",assetId); ExecuteQuery(ForwardOnly); } TheApplication().GotoView("Auto Vehicle Service Request View",sB0); //call goto view with BO context return(CancelOperation); } //end method Simple yet very useful, your comments and suggestion are always welcome. Hello All, In this post let us try to put restriction on the Type of files while adding new Attachments. The Logic is pretty simple, 1. Identify the Target Attachment BC 2. Identify the File Type Field 3. Write Script on PreWriteRecord of Business Component In any attachment applet, we can see the Fields Name, Size (in Bytes) ,Type etc. Lets Try to write a Piece of Code to fetch the Type of File: The code below prevent to attach exe, msi or apk files that can be cause potential threats to system Error Popup on Save Record: This way we can keep our file system clean from any virus, unwanted apps etc.. Smart way to secure application :-) Previous Post Next Post Hello All, In this post let us try to put size restriction while adding new Attachments. The Logic is pretty simple, 1. Identify the Target Attachment BC 2. Identify the File Size Field 3. Write Script on PreWriteRecord of Business Component In any attachment applet, we can see the Fields Name, Size (in Bytes) ,Type etc. Lets Try to write a Piece of Code to fetch the Size: Error Popup on Save Record: very simple effective solution to Keep Siebel File System under control :-) ,any suggestions are always welcome. Hello All, Siebel Attachment's are very useful functionality to attach documents, files ,images etc. with parent records. There are certain consideration with attachment that comes into picture one day or the other. 1. Size Restriction on Attachments 2. Type Restriction on Attachments 3. Size control for Siebel File System 4. FS Cleanup to clear orphan Attachments lets cover these one by one, before starting let us first check the total size of attachments under a particular entity, (Service Request in my case) Client Side BS to get the Size of attachment the output will be in bytes , we can convert to MegaBytes by dividing by 1024, or GigaBytes by dividing 1024*1024 As Highlighted by Alex Sir , it will be divide by 1,000,000 not 1024 to convert to Mega Bytes here, 10306580 if Divided by 1024*1024 gives 9.82 GB We will continue with Putting restriction on file attachments in next post. Hello All, There have been certain requirement that makes us write repetitive code, like sending email or SMS where we need to write either a function or script each time we need to call the code. Can there be some better way of handling this type of repetitive code? Application Level functions are the solution to these type of requirement. Consider one more case we use LookupValue functions to fetch LOV value that gives us either Name or Display Value. In case when length is more then 30 we need to call custom code. Here we can make a Application level function say LookupDesc that returns Description and can be call by TheApplication() method. See sample code for the same //Your public declarations go here... function LookUpDesc(Type,Value) { try { var sDesc = ""; var boLOV = TheApplication().GetBusObject("List Of Values"); var bcLOV = boLOV.GetBusComp("List Of Values"); with (bcLOV) { ClearToQuery(); SetViewMode(AllView); ActivateField("Description"); SetSearchSpec("Type", Type); SetSearchSpec("Value", Value); ExecuteQuery(ForwardOnly); if (FirstRecord()) { sDesc = GetFieldValue("Description"); } } //with return(sDesc); } catch(e) { throw(e); } finally { bcLOV = null; boLOV = null; } } Add this function in Application: You can use this with below Syntax: try and explore the code reusability :-) Hello All, Before we write any example let us first understand what are Triggers. Just like database triggers that execute on/after/before certain event to execute a set of statements, Apex triggers also server the same purpose. Triggers allows us to do custom actions on events, i.e. do some field setting, fire SOQL statement, execute some complex equation, supported events , before insert before update before delete after insert after update after delete after undelete sample Trigger syntax, trigger TriggerName on ObjectName (trigger_events) { //code here } TriggerName is unique Name for Trigger, Object Name is Entity Name, Note : in the below example we are using Context to get the current record details, for(Opportunity opp : Trigger.New) e.g. 1. set a Field value when a Opportunity record is updated trigger SetBuyingTimeFrame on Opportunity (before update) { for(Opportunity opp : Trigger.New) { opp.Buying_Time_Frame__c = '1-Immediate'; } } 2. Using a If Else condition in trigger trigger SetBuyingTimeFrame on Opportunity (before update) { for(Opportunity opp : Trigger.New) { if(opp.Enquiry_Classification__c=='1-Excellent') { opp.Buying_Time_Frame__c = '1-Immediate'; } else { opp.Buying_Time_Frame__c = '5-Within 3 Months'; } } } 2. Using a switch statement in trigger ttrigger SetBuyingTimeFrame on Opportunity (before update) { for(Opportunity opp : Trigger.New) { switch on opp.Enquiry_Classification__c{ when '1-Excellent' {opp.Buying_Time_Frame__c = '1-Immediate';} when '2-Very High' {opp.Buying_Time_Frame__c = '2-Within 1 Week';} when '3-High' {opp.Buying_Time_Frame__c = '3-Within 2 Weeks';} when else {opp.Buying_Time_Frame__c = '5-Within 3 Months';} } } } the examples are endless :-), more details are available on link, Hello All, Many times we require data from other entity being stored and referenced in source entity. i.e. Account Details in Opportunity. We have Lookup relationship type for implementing the requirement, so lookup defines a way to get fields data from some Target entity to the source Entity let see a simple scenario, we require to bring Financer to Opportunity (Financer is a type of Account with Type having value Technology Partner) 1. Setup- Objects - Fields ,click New Select Lookup Relationship 2. Select the Target Entity, Since i need to fetch account details i will choose Account. 3. Provide Field Label and Description, there are Option to make the Fields Required, by Ticking the Required Flag and option for deleting the Relationship (clear the value or do not delete) 4. Now Comes the Important part, setting the Filter Criteria, As mentioned in the beginning, i need to show Account in the Lookup, that have Type as Technology Partner. Select the field in Account on which we need to Filter Account:Type ,and in value choose Technology Partner from the Popup List. Now when we see the Financer in the Form , we see only Records that match the Filter Criteria specified. Save and add field on the layout. I will be covering some more complex scenarios in upcoming posts.
wrong_mix_domain_foundationPlace_00039
FactBench
3
85
https://www.hireitpeople.com/resume-database/74-business-intelligence-business-object-resumes/240720-sr-siebel-crm-consultant-resume-dallas-tx-1
en
Sr Siebel CRM Consultant Resume Dallas, TX
https://www.hireitpeople…sumes/240720.jpg
https://www.hireitpeople…sumes/240720.jpg
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[ "Abinitio 3.2.x/3.1.x", "Informatica power center 9.x/8.x/7.x", "", "OBIEE 11g/10g", "", "Siebel 8.1", "Siebel IP16", "Siebel IP20", "Siebel Open UI", "EAI", "EIM", "Loyalty", "Marketing", "Call Center", "", "Teradata 15/14", "Oracle 12g/11g/10g/9i", "MS SQL server", "MS-Access", "DB2", "Mongo DB", "Amazon Redshift", "", "Tivoli Workload Scheduler", "DAC 11.x/10.x", "", "SQL", "PL/SQL", "VB", "C", "C++", "UNIX Scripts", "", "MS Word", "Excel", "PowerPoint", "Visio", "", "Teradata SQL Assistance", "Oracle SQL Developer", "SQL Workbench", "TOAD and SQL PLUS", "", "Windows 8/7/XP/NT/95", "Linux", "Unix", "", "Airline", "Retail", "Call Center", "Loyalty", "", "HTML", "JavaScript", "jQuery", "CSS", "XML" ]
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[ "Hire IT People" ]
null
More than 8 years of experience in Siebel CRM/Siebel Open UI/Siebel Upgrades/EIM/EAI/ETL and Business Analysis skills. The areas of expertise include analysis, design, software development/configuration, testing and deployment.Over 8 years of technical expertise in IT industry with emphasis on Siebel CRM, Data Warehousing and Business Intelligence applications.Working at Confidential for the past 8 years in various implementations.Experience in implementation of the Software Development Life Cyc
en
images/favicon.ico
Hire IT People
https://www.hireitpeople.com/resume-database/74-business-intelligence-business-object-resumes/240720-sr-siebel-crm-consultant-resume-dallas-tx-1
PROFESSIONAL SUMMARY: More than 8 years of experience in Siebel CRM/Siebel Open UI/Siebel Upgrades/EIM/EAI/ETL and Business Analysis skills. The areas of expertise include analysis, design, software development/configuration, testing and deployment. Over 8 years of technical expertise in IT industry with emphasis on Siebel CRM, Data Warehousing and Business Intelligence applications. Working at Confidential for the past 8 years in various implementations. Experience in implementation of the Software Development Life Cycle (SDLC) processes and Agile/Scrummethodologies. Extensive knowledge in Siebel CRM applications andverticals including Loyalty, Call Center and Marketing. In - depth knowledge and experience in Siebel Open UI. Built custom dashboards using PM/PR. Extensive knowledge in upgrading Siebel application software from old versions to the latest IP20. Experience in Siebel CRM Application, especially onto the Siebel Configuration & scripting, Siebel Enterprise Application Integration (EAI), Siebel Admin and Maintenance tasks, Oracle PL/SQL development, Siebel Application Development and Support, and SiebelEIM. Extensive knowledge of Siebel EAI - Integration Workflows, Integration Objects, EAI Transport Adapters, SOAP, WSDL, VBCs, EBCs. Very Strong in design and developing batch jobs using Shell scripting. Extensive experience in Siebel EAI - Integration Workflows, Web Services, Integration Objects, Siebel Adapters, EAI Adapters. Expertise in SIEBEL applications (Siebel Call Center, Loyalty, Marketing). Strong Knowledge in Siebel Implementation Methodology involving modification of Data Object Layer, Business Object Layer, and User Interface Layer using Siebel Tools. Proficient in Siebel EIM developing Configuration (ifb) files and EIM jobs with working knowledge in SQL, PL/SQL and UNIX. Experienced on both Siebel HIClient and Siebel Open UI. Strong knowledge in Siebel Architecture and Data Model and proficient with Siebel Tools and Client in configuration and customization of Siebel Objects like Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate & Shuttle Applets, Toggle Applets and Drilldowns. In depth knowledge and experience of Siebel architecture, installation methodology and administration of Siebel Enterprise, Servers, Gateway, Database and Clients. Proficient with writing PL/SQL procedures. Extensive experience in scripting using Siebel VB, eScript, HTML, JavaScript, jQuery and CSS. In-depth knowledge on REST API and SOAP client. Strong understanding of Siebel Data Model, Configuration, EAI and EIM processes. Experience in working with various databases like Oracle 12g/11g/10g/9i, SQL Server, MS Access, Amazon Redshift and Mongo DB. Experience with Tivoli workload scheduler. Extensive experience in UNIX shell scripting, Job scheduling using Crontab. Proficient with various testing methodologies and bug tracking tools. Organized, result oriented, quality conscious, Adaptive to new technology environments, self-starter with accomplished communication skills. TECHNICAL SKILLS: ETL Tools: Abinitio 3.2.x/3.1.x, Informatica power center 9.x/8.x/7.x Business Intelligence Tool: OBIEE 11g/10g CRM: Siebel 8.1, Siebel IP16, Siebel IP20, Siebel Open UI, EAI, EIM, Loyalty, Marketing, Call Center Databases: Teradata 15/14, Oracle 12g/11g/10g/9i, MS SQL server, MS-Access, DB2, Mongo DB, Amazon Redshift Scheduling Tools: Tivoli Workload Scheduler, DAC 11.x/10.x Languages: SQL, PL/SQL, VB, C, C++, UNIX Scripts Applications: MS Word, Excel, PowerPoint, Visio Query tools: Teradata SQL Assistance, Oracle SQL Developer, SQL Workbench, TOAD and SQL PLUS Operating systems: Windows 8/7/XP/NT/95, Linux, Unix Domain: Airline, Retail, Call Center, Loyalty Web Technologies: HTML, JavaScript, jQuery, CSS, XML PROFESSIONAL EXPERIENCE: Confidential, Dallas, TX Sr Siebel CRM Consultant Responsibilities: Involved in the project including Requirements Gathering, Requirement Analysis, Design, Build/Development, Configuration, Testing, and Production Support Interact with other applications support team with interact with Siebel to build new integration or resolve issue with existing integration. Involve in joint application design (JAD) sessions to baseline the requirements and use cases. Lead design and development of member dashboard on Siebel Open UI using JavaScript, CSS and jQuery plugins. This is for 360-degree view of member and helps customer representative to save time while serving the member. Upgraded Siebel from IP16.15 to IP16.19 to follow enterprise standards on security to be on TLS1.2. Owned the initiative of migrating traditional browser scripts to Presentation Model/Physical Renderer layer. This serves as the foundation for IP17 as IP17 doesn’t support browser scripts. SME for installing setting up Siebel Tools in IP17, LOCAL XE setup, enabling/flattening Workspaces, set upand configure SMC (Siebel Management Console). Designed and developed Integration Objects, Workflows, Workflow Policies, DVM, Business Services, Data Maps, and webservices. Worked extensively on Siebel Open UI concepts of Presentation Model, Physical Renderer, JavaScript, Cascading Style Sheets CSS, jQuery and themes. Created Integration Objects to send the information from Siebel to external systems with the help of Siebel Workflow, Siebel EAI adapters and Data Maps Customized interface and business logic using EAI, Business services and eScript. In-depth knowledge on IP17 to the latest IP20. Involve in the upgrade of Siebel Open UI. Configured EIM scripts and PL/SQL stored procedures for automating data loads and report mailing Identified many issues in IP17 and escalated to Oracle. Some of the key bugs reported by me are Web service performance, batch engine crash, users can’t edit LOVs in RR (Run-time Repository) environment etc. SME for work related to Siebel - JAWS integration, compatibility and accessibility. Also, visited Southwest’s customer support center in Atlanta to address their issues related to Siebel accessibility for VIP (Visually Impaired Users) users. SME for designing and configuring loyalty program, promotions, configuration and EAI. In-depth knowledge on RESP APIs and SOAP client. In-depth knowledge and experience in reducing the application downtime during deployments. Responsible for migrating all the releases into QA and Production environments. Environment: SDLC-Agile/Scrum, Windows, Siebel CRM, Siebel Open UI, JavaScript, CSS, jQuery, TLS, SMC, Workflow, eScript, EIM, PL/SQL, EAI. Confidential, Dallas, TX Siebel CRM Consultant Responsibilities: Played key role in one of the biggest projects in Southwest’s history. With Lone Star, Southwest went fully international and its reservation system is completely migrated to Amadeus platform. Designed and developed complex web services which needed Orchestration within Siebel. Implemented multi-pax exchanges and multi-pax redemptions functionality. This feature provided Southwest the ability to book or exchange flights for 8 passengers at a time. Extensively worked on Siebel tools configuration including UI Layer, Bus Object layer, Schema changes, Siebel eScript and Workflows. Enhanced the performance of points redemption which is the key functionality in Southwest’s business. Improved the point redemption timings from few seconds to milli seconds. Designed and developed PURGE process in Siebel. Worked on eScripts, to configure Siebel Application to meet business rules and for Data Validation & Error handling. Played major role in Siebel application upgrade from IP15 to IP16.15. Identified many critical bugs like Over Redemption, batch engine crashes in the Siebel Loyalty application and escalated to Oracle for quick fixes. Worked on JavaScript API with Siebel Open UI framework and customized SiebelOpenUI using JavaScript. Designed and developed corporate accruals for SWABIZ project. This project is aimed at accruing points for business travelers. Build a custom view for Marketing team to define corporate bonus rules and implemented complex logic using eScript to accrue bonus points based on the rules. Lead design and development partner processing dashboard using JavaScript and CSS. Enhanced email and postal notification batch jobs by developing shell scripts. Lead code deployments into QA environments and played major role in reducing the application downtime during deployments. Environment: Windows, SDLC, Agile/Scrum, eScript, Siebel, CRM, Open UI, Workflows, Oracle, Shell Script, JavaScript, CSS, QA. Confidential, Dallas, TX Siebel CRM Consultant Responsibilities: Involve in joint application design (JAD) sessions to baseline the requirements and use cases. Worked on Southwest CODA project which is initiated to upgrade southwest reservation system from Sabre owned to Amadeus. Developed batch scripts (shell scripts) to generate files containing member information and FTP the files to Amadeus as one-time load into their system. Designed and developed real time profile data sync from Siebel to Amadeus. Made use of Workflow Policies (triggers) to identify the change and synced the profile asynchronously using JMS queues. Played major role in Siebel application upgrade from 8.1.1.10 to Siebel IP15. Implemented DISA (Desktop Integration Siebel Agent) for our call center application which helped to identify calls from members enrolled into Rapid Rewards program and automatically query for the member and show the member information on Siebel UI. Design and configure tier promotions, marketing promotions, bucket promotions and admin promotions which are the fundamentals of the Rapid Rewards program. Enhanced complex member merge functionality to accommodate the client requirement. Configured many complex views involving roll up values using multiple levels of MVLs. Develop complex PL/SQL scripts for data fixes. In-depth experience on Siebel EAI. Developed complex workflows to handle synchronous and asynchronous transactions and member activity. Designed and developed EIM process to load marketing files like customer value score, partner files, subscriptions etc. into Siebel. Responsible to make sure all the technical details for all the work in documented and uploaded to confluence. Support Performance testing and UAT (User Acceptance Testing) team before deploying to production environment. Played key role in supporting Siebel deployments to make sure all the admin changes are migrated successfully.
wrong_mix_domain_foundationPlace_00039
FactBench
2
30
https://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/UCS_CVDs/ucs_oracle_siebel.html
en
Oracle Siebel CRM on Cisco Unified Computing System with EMC VNX Storage
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2021-09-21T10:00:10
Oracle Siebel CRM on Cisco Unified Computing System with EMC VNX Storage
en
Cisco
https://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/UCS_CVDs/ucs_oracle_siebel.html
Table Of Contents About the Authors Acknowledgements About Cisco Validated Design (CVD) Program Oracle Siebel CRM on Cisco Unified Computing System with EMC VNX Storage Introduction Target Audience Purpose of this Guide Business Needs Solution Overview Technology Overview Oracle Siebel Customer Relationship Management Solution Multi-Tier Architecture Cisco Unified Computing System Fabric Interconnect Cisco UCS 2100 and 2200 Series Fabric Extenders Cisco UCS Blade Chassis Cisco UCS Manager Cisco UCS Blade Server Types Cisco UCS Service Profiles Cisco Nexus 5548UP Switch I/O Adapters EMC VNX Storage Family EMC VNX Storage Platforms FAST Cache Technology FAST VP Design Considerations for Oracle Siebel Implementation on Cisco Unified Computing System Scalable Architecture Using Cisco UCS Servers Boot from SAN EMC VNX5500 - Block and File Storage Required for Oracle Siebel Infrastructure Setup Configuring the Cisco Unified Computing System Logging into the UCS Manager Editing Chassis Discovery Policy Enabling Network Components Creating MAC Address Pools Creating WWPN Pools Creating WWNN Pools Creating UUID suffix pools Creating VLANs Creating Uplink Ports Channels Creating VSANs Creating Boot Policies Creating Service Profile Templates Creating Service Profile from the Template and associating it to a Blade Configuring the EMC VNX5500 Creation of Storage Pools/RAID Groups Creation of File System (NFS Share) Configuring the Nexus Switches Setting up the Nexus 5548 Switch Enabling Nexus 5548 Switch Licensing Configuration of Ports 29-32 as FC ports Creating VSAN and Adding FC Interfaces Creating VLANs and Managing Traffic Creation and Configuration of Virtual Port Channel (VPC) Creation of Zoneset and Zones Cisco UCS Manager Service Profile update Modifying Service Profile for Boot Policy Host - Storage Connectivity RedHat Linux OS Installation EMC PowerPath Setup Oracle Siebel Installation Planning/Pre-Requisites Understanding the Hardware and Software Prerequisites Hardware Sizing Installation of Oracle Database Installation of Database Client on the Oracle Siebel Gateway/Application Servers. Preparing the Siebel File system Downloading the Oracle Siebel Installation Archives and Running the Oracle Siebel Image Creator Other Installation Prerequistes Oracle Siebel Installation Oracle HTTP Server Installation Gateway Server Installation Siebel Server/ DB Utilities Installation Oracle Siebel Configuration Gateway Server / Enterprise Server Configuration Creation of SWSE Logical Profile Database Configuration Oracle Siebel Server Configuration SWSE Install and Configuration Applying the SWSE Logical profile Customizations EAI Configuration Workflow Configuration Lessons Learnt & Best Practices Oracle Siebel Performance and Scalability Business Transactions & Workload Mix Test Environment Setup Small Enterprise CPU / Memory Usage Medium Enterprise Large Enterprise Transaction Throughput and Response Time IO Characterization Sizing Recommendations Best Practices & Tuning Recommendations Web Tier Application server / Oracle Siebel Enterprise Database Tier Conclusion Bill of Materials Oracle Siebel CRM on Cisco Unified Computing System with EMC VNX Storage A Cisco Validated Design for Oracle Siebel CRM 8.1.1.4 with Oracle 11g R2 Database on Cisco UCS B-Series Blade Servers for Workloads Scaling up to 10,000 Users Last Updated: April 27, 2012 Building Architectures to Solve Business Problems About the Authors Babu Mahadevan V, Technical Marketing Engineer, Server Access Virtualization Business Unit, Cisco Systems Babu has over 15 years of experience in large systems performance in Financial, Telecom and Retail industry verticals focusing on optimizing both custom-made applications as well commercial product deployments. Babu was a performance engineering consultant with TCS prior to Cisco and holds a Master's degree in Electronics Engineering. Vadiraja Bhatt, Performance Architect, Server Access Virtualization Business Unit, Cisco Systems Vadiraja Bhatt is a Performance Architect at Cisco, managing the solutions and benchmarking effort on Cisco Unified Computing System Platform. Vadi has over 17 years of experience in performance and benchmarking the large enterprise systems deploying mission critical applications. Vadi specializes in optimizing and fine tuning complex hardware and software systems and has delivered many benchmark results on TPC and other industry standard benchmarks. Vadi has 6 patents to his credits in the Database (OLTP and DSS) optimization area. Acknowledgements For their support and contribution to the design, validation, and creation of the Cisco Validated Design, we would like to thank: • Deepak Adiga-Cisco • Radhakrishnan Manga-EMC • Kathy Sharp-EMC About Cisco Validated Design (CVD) Program The CVD program consists of systems and solutions designed, tested, and documented to facilitate faster, more reliable, and more predictable customer deployments. For more information visit www.cisco.com/go/designzone. ALL DESIGNS, SPECIFICATIONS, STATEMENTS, INFORMATION, AND RECOMMENDATIONS (COLLECTIVELY, "DESIGNS") IN THIS MANUAL ARE PRESENTED "AS IS," WITH ALL FAULTS. CISCO AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE DESIGNS, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE DESIGNS ARE SUBJECT TO CHANGE WITHOUT NOTICE. USERS ARE SOLELY RESPONSIBLE FOR THEIR APPLICATION OF THE DESIGNS. THE DESIGNS DO NOT CONSTITUTE THE TECHNICAL OR OTHER PROFESSIONAL ADVICE OF CISCO, ITS SUPPLIERS OR PARTNERS. USERS SHOULD CONSULT THEIR OWN TECHNICAL ADVISORS BEFORE IMPLEMENTING THE DESIGNS. RESULTS MAY VARY DEPENDING ON FACTORS NOT TESTED BY CISCO. 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All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0809R) © 2012 Cisco Systems, Inc. All rights reserved Oracle Siebel CRM on Cisco Unified Computing System with EMC VNX Storage Introduction The Oracle Siebel CRM software helps organizations to differentiate their businesses to achieve maximum top-and bottom-line growth by delivering a combination of transactional, analytical, and engagement features to manage all customer-facing operations. Oracle Siebel CRM provides comprehensive CRM solutions tailored with industry needs along with pre-built integrations makes it a widely used CRM software. Since companies compete to attract new businesses, increase customer loyalty through CRM tools, the demand can scale rapidly, forcing datacenters to expand system resources quickly to meet increasing workloads. Oracle Siebel CRM allows datacenters to scale horizontally (adding more servers at each tier as they grow), vertically (adding more powerful servers (CPUs and RAM)) or both, since it is built on Service Oriented Architecture foundation. Oracle Siebel CRM applications, running on the Cisco Unified Computing System, can reduce the total cost of ownership at the platform, site, and organizational levels and increase IT staff productivity and business agility. Target Audience This document is intended to assist Solution Architects, Sales Engineers, Field Engineers and Consultants in planning, design, and deployment of Oracle Siebel CRM hosted on Cisco Unified Computing System servers. This document assumes that the reader has an architectural understanding of the Cisco UCS servers, Oracle Siebel CRM software, EMC® VNX5500™ Storage array, and related software. Purpose of this Guide This Cisco Validated Design demonstrates how enterprises can apply best practices for Cisco Unified Computing System, Cisco Nexus family of switches and EMC VNX5500 storage array for Oracle Siebel CRM implementation. Design validation was achieved by conducting tests for Oracle Siebel CRM workloads using HP's LoadRunner tool. Workloads were defined as small enterprise sized workloads of 600 concurrent users, medium enterprise workloads of 3000 concurrent users and large workloads of 10000 concurrent users with proportionately increased data volumes. Business Needs The business needs for Oracle Siebel CRM on Cisco UCS servers are: • As companies compete to expand to new businesses and improve customer satisfaction using CRM tools such as Oracle Siebel, it can result in high system resource demands in shortest possible time. • Large Oracle Siebel CRM implementations require high compute, highly available system resources as optimum service levels are required to ensure business continuity. • Cost containment and reduced complexities when adding new system resources to meet the ever increasing Siebel CRM demands. • Ability of the system resources to upgrade/adopt to newer technologies such as cloud computing etc. without a significant impact on TCO (Total Cost of Ownership). To meet these business needs the Cisco Unified Computing System™ server platform provides a new data center architecture that is ideal for supporting and managing mission-critical applications. The Cisco UCS is the next-generation data center server platform that unites compute, network, storage access, and virtualization into a cohesive system designed to outperform previous server architectures, increase operational agility and flexibility while potentially dramatically reducing overall data center costs. Testing exercises conducted at Cisco labs using a well-defined Siebel CRM workload have shown that, the Cisco UCS servers scale easily to accommodate a wide range of workloads - thus validating the Siebel CRM performance requirements can be adequately met in enterprise deployments. Combined with EMC VNX5500 storage array, Cisco UCS servers provide a compelling proposition for Oracle Siebel CRM implementation, as VNX5500 offers unified storage (both block and file access together) along with optimal response time suiting Oracle Siebel CRM requirements. EMC VNX5500 is high-performing Unified Storage with unsurpassed simplicity and efficiency, and offers new levels of performance, protection, compliance, and ease of management. Solution Overview The Solution demonstrates the ease of deployment of Oracle Siebel CRM version 8.1.1.4 on a fully configured Cisco UCS system with an end to end deployment of a typical Oracle Siebel CRM implementation. The solution describes the following aspects of Siebel CRM deployment on Cisco Unified Computing System: • Configuring Cisco UCS for Oracle Siebel – Configuring Fabric Interconnect – Configuring Cisco UCS Blades • Configuring EMC VNX5500 series storage enclosures for Oracle Siebel CRM – Configuring the storage and creating LUNs – Associating LUNs with the hosts • Installing and configuring Oracle Siebel CRM 8.1.1.4 – Provisioning the required server resource – Installing and Configuring Oracle Web Server, Siebel Gateway Server and Siebel Application Server – Configuring the Oracle RAC database • Performance characterization of Oracle Siebel CRM on Cisco Unified Computing System – Testing and tuning Cisco UCS hardware components for Oracle Siebel CRM – Tuning OS level parameters – Tuning Oracle Siebel Components - Web server, Siebel server and Database server • Sizing guide for Oracle Siebel CRM applications on Cisco UCS – Sizing criteria and guidelines The solution is limited to a typical, minimally customized Oracle Siebel CRM application which deals with Order Management workload. However, Oracle Siebel CRM has several modules and diverse workload characteristics which can be configured to meet the requirements of broad range of enterprise demands. Although this solution does not address all those scenarios, it provides metrics and guidelines which can be used as a baseline for extending this solution to include specific Oracle Siebel needs to deploy using Cisco Unified Computing System. Technology Overview Oracle Siebel Customer Relationship Management Solution Oracle Siebel 8.1 uses a multi-tiered application framework. The Oracle Siebel environment consists of client, application, and database tiers. The client tier comprises of devices that access the application via the Web. The application tier can be broken down to two different functions, services that terminate client connections and Application Object Managers (AOM) that perform the business logic. Multiple application components can reside in the application tier providing different business functions. The database tier contains the Relational Data Base Management System (RDBMS) and shared file system. The database serves as a repository for data collections. The shared file system is for storing attachments such as Adobe Acrobat files, fax quotes, and other documents. The Oracle Siebel architecture is shown in Figure 1. Figure 1 Oracle Siebel Architecture Multi-Tier Architecture Client Tier There are multiple client types available on the Oracle Siebel platform. The major client types are Web client, mobile client, and dedicated Web client. Wireless and handheld clients are used in specialized applications such as retail and manufacturing. • Oracle Siebel Web client—Oracle Siebel Web client uses a Web browser on the local PC. It connects to the Siebel Web server via http (port 80) or https (port 443). No additional software is required. The Web client is easy to maintain since it does not require any software upgrades. • Oracle Siebel mobile client and dedicated client—The mobile client and dedicated client require additional software installed on the PC. The additional software provides faster throughput with less data transfers for a given transaction by sending only changed data between the client and the server. For remote users, the dedicated client allows disconnected mode and synchronizes with the database when network connectivity is restored. • Oracle Siebel wireless client and Oracle Siebel handheld client—These two clients are specialized clients for vertical applications. The wireless client has a translator for Hypertext Transfer Protocol (HTTP) to Wireless Application Protocol (WAP), which is suitable for mobile phones. The handheld client can accommodate information on smaller screens. Application Tier The application tier contains two functional areas, services that terminate client connections and business logic. The former component is called the Siebel Web Server Extension (SWSE). It is an add-on to Oracle HTTP Web server. SWSE is responsible for handling Web requests from users. It forwards user requests to the Application Object Managers (AOM) via Siebel Internet Session API (SISNAPI) protocol. Oracle Siebel provides native server load balancing for highly-available Web servers. Third party load balancers are supported as well. There are numerous Siebel application servers that provide different business applications. Each Oracle Siebel application component can be run on a single or multiple physical servers. Application components can be load balanced at the component level across different physical server pools. Load balancing can be configured with native Siebel load balancer or a third-party load balancer. Database Tier The database tier provides a repository to Oracle Siebel application data. It consists of a RDBMS and a separate file system store. • File system—The Oracle Siebel File System (SFS) is a server with a shared directory that provides NFS access to other Oracle Siebel servers. The SFS is a shared storage area for images, reports, documents, and other data. A pointer in the database record locates the file in the SFS. • Database Server—The database server is the main data store for the Oracle Siebel application. The Oracle Siebel application servers connect directly to the database server. Oracle Database 11g is used in this deployment. Gateway Name Server Gateway name server is a repository for configuration information for each Siebel server. It has configuration information about the Siebel Enterprise. Cisco Unified Computing System The Cisco Unified Computing System is a next-generation data center platform that unites compute, network, and storage access. The platform, optimized for virtual environments, is designed using open industry-standard technologies and aims to reduce total cost of ownership (TCO) and increase business agility. The system integrates a low-latency; lossless 10 Gigabit Ethernet unified network fabric with enterprise-class, x86-architecture servers. It is an integrated, scalable, multi chassis platform in which all resources participate in a unified management domain. The main components of Cisco Unified Computing System are: •Computing—The system is based on an entirely new class of computing system that incorporates blade servers based on Intel Xeon 5500/5600 Series Processors. Selected Cisco UCS blade servers offer the patented Cisco Extended Memory Technology to support applications with large datasets and allow more virtual machines per server. •Network—The system is integrated onto a low-latency, lossless, 10-Gbps unified network fabric. This network foundation consolidates LANs, SANs, and high-performance computing networks which are separate networks today. The unified fabric lowers costs by reducing the number of network adapters, switches, and cables, and by decreasing the power and cooling requirements. •Virtualization—The system unleashes the full potential of virtualization by enhancing the scalability, performance, and operational control of virtual environments. Cisco security, policy enforcement, and diagnostic features are now extended into virtualized environments to better support changing business and IT requirements. •Storage access—The system provides consolidated access to both SAN storage and Network Attached Storage (NAS) over the unified fabric. By unifying the storage access the Cisco Unified Computing System can access storage over Ethernet, Fibre Channel, Fibre Channel over Ethernet (FCoE), and iSCSI. This provides customers with choice for storage access and investment protection. In addition, the server administrators can pre-assign storage-access policies for system connectivity to storage resources, simplifying storage connectivity, and management for increased productivity. •Management—The system uniquely integrates all system components which enable the entire solution to be managed as a single entity by the Cisco UCS Manager. The Cisco UCS Manager has an intuitive graphical user interface (GUI), a command-line interface (CLI), and a robust application programming interface (API) to manage all system configuration and operations. The Cisco Unified Computing System is designed to deliver: • A reduced Total Cost of Ownership and increased business agility. • Increased IT staff productivity through just-in-time provisioning and mobility support. • A cohesive, integrated system which unifies the technology in the data center. The system is managed, serviced and tested as a whole. • Scalability through a design for hundreds of discrete servers and thousands of virtual machines and the capability to scale I/O bandwidth to match demand. • Industry standards supported by a partner ecosystem of industry leaders. Cisco Unified Computing System is designed from the ground up to be programmable and self integrating. A server's entire hardware stack, ranging from server firmware and settings to network profiles, is configured through model-based management. With Cisco virtual interface cards, even the number and type of I/O interfaces is programmed dynamically, making every server ready to power any workload at any time. With model-based management, administrators manipulate a model of a desired system configuration, associate a model's service profile with the hardware components, and the system configures automatically to match the model. This automation speeds provisioning and workload migration with accurate and rapid scalability. The result is increased IT staff productivity, improved compliance, and reduced risk of failures due to inconsistent configurations. Cisco Fabric Extender technology reduces the number of system components to purchase, configure, manage, and maintain by condensing three network layers into one. It eliminates both blade server and hypervisor-based switches by connecting fabric interconnect ports directly to individual blade servers and virtual machines. Virtual networks are now managed exactly as physical networks are, but with massive scalability. This represents a radical simplification over traditional systems, reducing capital and operating costs while increasing business agility, simplifying and speeding deployment, and improving performance. Figure 2 shows the Cisco UCS components. Figure 2 Cisco Unified Computing System Components Fabric Interconnect The Cisco® UCS 6200 Series Fabric Interconnect is a core part of the Cisco Unified Computing System, providing both network connectivity and management capabilities for the system. The Cisco UCS 6200 Series offers line-rate, low-latency, lossless 10 Gigabit Ethernet, Fibre Channel over Ethernet (FCoE) and Fibre Channel functions. The Cisco UCS 6200 Series provides the management and communication backbone for the Cisco UCS B-Series Blade Servers and Cisco UCS 5100 Series Blade Server Chassis. All chassis, and therefore all blades, attached to the Cisco UCS 6200 Series Fabric Interconnects become part of a single, highly available management domain. In addition, by supporting unified fabric, the Cisco UCS 6200 Series provides both the LAN and SAN connectivity for all blades within its domain. From a networking perspective, the Cisco UCS 6200 Series uses a cut-through architecture, supporting deterministic, low-latency, line-rate 10 Gigabit Ethernet on all ports, 1Tb switching capacity, 160 Gbps bandwidth per chassis, independent of packet size and enabled services. The product family supports Cisco low-latency, lossless 10 Gigabit Ethernet unified network fabric capabilities, which increase the reliability, efficiency, and scalability of Ethernet networks. The Fabric Interconnect supports multiple traffic classes over a lossless Ethernet fabric from a blade server through an interconnect. Significant TCO savings come from an FCoE-optimized server design in which network interface cards (NICs), host bus adapters (HBAs), cables, and switches can be consolidated. The Cisco Fabric Interconnect is shown in Figure 3. Figure 3 Cisco 6200 Series Fabric interconnect The following are the different types of Cisco Fabric Interconnects: •Cisco UCS 6296UP Fabric Interconnect •Cisco UCS 6248UP Fabric Interconnect •Cisco UCS U6120XP 20-Port Fabric Interconnect •Cisco UCS U6140XP 40-Port Fabric Interconnect Cisco UCS 6296UP Fabric Interconnect The Cisco UCS 6296UP 96-Port Fabric Interconnect is a 2RU 10 Gigabit Ethernet, FCoE and native Fibre Channel switch offering up to 1920-Gbps throughput and up to 96 ports. The switch has 48 1/10-Gbps fixed Ethernet, FCoE and Fiber Channel ports and three expansion slots. It doubles the switching capacity of the data center fabric to improve workload density from 960Gbps to 1.92 Tbps, reduces end-to-end latency by 40 percent to improve application performance and provides flexible unified ports to improve infrastructure agility and transition to a fully converged fabric. Cisco UCS 6248UP Fabric Interconnect The Cisco UCS 6248UP 48-Port Fabric Interconnect is a one-rack-unit (1RU) 10 Gigabit Ethernet, FCoE and Fiber Channel switch offering up to 960-Gbps throughput and up to 48 ports. The switch has 32 1/10-Gbps fixed Ethernet, FCoE and FC ports and one expansion slot. Cisco UCS U6120XP 20-Port Fabric Interconnect The Cisco UCS U6120XP 20-Port Fabric Interconnect is a 1RU, 10 Gigabit Ethernet, IEEE DCB, and FCoE interconnect providing more than 500 Gbps throughput with very low latency. It has 20 fixed 10 Gigabit Ethernet, IEEE DCB, and FCoE SFP+ ports.One expansion module slot can be configured to support up to six additional 10 Gigabit Ethernet, IEEE DCB, and FCoE SFP+ ports. Cisco UCS U6140XP 40-Port Fabric Interconnect The Cisco UCS U6140XP 40-Port Fabric Interconnect is a 2RU, 10 Gigabit Ethernet, IEEE DCB, and FCoE interconnect built to provide 1.04 Tbps throughput with very low latency. It has 40 fixed 10 Gigabit Ethernet, IEEE DCB, and FCoE SFP+ ports. Two expansion module slots can be configured to support up to 12 additional 10 Gigabit Ethernet, IEEE DCB, and FCoE SFP+ ports. Cisco UCS 2100 and 2200 Series Fabric Extenders The Cisco UCS 2100 and 2200 Series Fabric Extenders multiplex and forward all traffic from blade servers in a chassis to a parent Cisco UCS fabric interconnect over from 10-Gbps unified fabric links. All traffic, even traffic between blades on the same chassis or virtual machines on the same blade, is forwarded to the parent interconnect, where network profiles are managed efficiently and effectively by the fabric interconnect. At the core of the Cisco UCS fabric extender are application-specific integrated circuit (ASIC) processors developed by Cisco that multiplex all traffic. Up to two fabric extenders can be placed in a blade chassis. • The Cisco UCS 2104XP Fabric Extender has eight 10GBASE-KR connections to the blade chassis midplane, with one connection per fabric extender for each of the chassis' eight half slots. This configuration gives each half-slot blade server access to each of two 10-Gbps unified fabric-based networks through SFP+ sockets for both throughput and redundancy. It has four ports connecting the fabric interconnect. • The Cisco UCS 2208XP is first product in the Cisco UCS 2200 Series. It has eight 10 Gigabit Ethernet, FCoE-capable, and Enhances Small Form-Factor Pluggable (SFP+) ports that connect the blade chassis to the fabric interconnect. Each Cisco UCS 2208XP has thirty-two 10 Gigabit Ethernet ports connected through the midplane to each half-width slot in the chassis. Typically configured in pairs for redundancy, two fabric extenders provide up to 160 Gbps of I/O to the chassis. Cisco UCS Blade Chassis The Cisco UCS 5100 Series Blade Server Chassis is a crucial building block of the Cisco Unified Computing System, delivering a scalable and flexible blade server chassis. The Cisco UCS 5108 Blade Server Chassis, is six rack units (6RU) high and can mount in an industry-standard 19-inch rack. A single chassis can house up to eight half-width Cisco UCS B-Series Blade Servers and can accommodate both half-width and full-width blade form factors. Four single-phase, hot-swappable power supplies are accessible from the front of the chassis. These power supplies are 92 percent efficient and can be configured to support non-redundant, N+ 1 redundant and grid-redundant configurations. The rear of the chassis contains eight hot-swappable fans, four power connectors (one per power supply), and two I/O bays for Cisco UCS 2104XP Fabric Extenders. A passive mid-plane provides up to 20 Gbps of I/O bandwidth per server slot and up to 40 Gbps of I/O bandwidth for two slots. The chassis is capable of supporting future 40 Gigabit Ethernet standards. The Cisco UCS Blade Server Chassis is shown in Figure 4. Figure 4 Cisco Blade Server Chassis (front and back view) Cisco UCS Manager Cisco UCS Manager provides unified, embedded management of all software and hardware components of the Cisco Unified Computing System through an intuitive GUI, a command line interface (CLI), or an XML API. The Cisco UCS Manager provides unified management domain with centralized management capabilities and controls multiple chassis and thousands of virtual machines. Cisco UCS Blade Server Types The following are the different types of Cisco Blade Servers: •Cisco UCS B200 M3 Server •Cisco UCS B200 M2 Server •Cisco UCS B250 M2 Extended Memory Blade Server •Cisco UCS B230 M2 Blade Servers •Cisco UCS B440 M2 High-Performance Blade Servers Cisco UCS B200 M3 Server Delivering performance, versatility and density without compromise, the Cisco UCS B200 M3 Blade Server addresses the broadest set of workloads, from IT and Web Infrastructure through distributed database. Building on the success of the Cisco UCS B200 M2 blade servers, the enterprise-class Cisco UCS B200 M3 server, further extends the capabilities of Cisco's Unified Computing System portfolio in a half blade form factor. The Cisco UCS B200 M3 server harnesses the power and efficiency of the Intel Xeon E5-2600 processor product family, up to 768 GB of RAM, 2 drives or SSDs and up to 2 x 20 GbE to deliver exceptional levels of performance, memory expandability and I/O throughput for nearly all applications. In addition, the Cisco UCS B200 M3 blade server offers a modern design that removes the need for redundant switching components in every chassis in favor of a simplified top of rack design, allowing more space for server resources, providing a density, power and performance advantage over previous generation servers. The Cisco UCS B200M3 Server is shown in Figure 5. Figure 5 Cisco UCS B200 M3 Blade Server Cisco UCS B200 M2 Server The Cisco UCS B200 M2 Blade Server is a half-width, two-socket blade server. The system uses two Intel Xeon 5600 Series Processors, up to 96 GB of DDR3 memory, two optional hot-swappable small form factor (SFF) serial attached SCSI (SAS) disk drives, and a single mezzanine connector for up to 20 Gbps of I/O throughput. The server balances simplicity, performance, and density for production-level virtualization and other mainstream data center workloads. The Cisco UCS B200 M2 Server is shown in Figure 6. Figure 6 Cisco UCS B200 M2 Blade Server Cisco UCS B250 M2 Extended Memory Blade Server The Cisco UCS B250 M2 Extended Memory Blade Server is a full-width, two-socket blade server featuring Cisco Extended Memory Technology. The system supports two Intel Xeon 5600 Series Processors, up to 384 GB of DDR3 memory, two optional SFF SAS disk drives, and two mezzanine connections for up to 40 Gbps of I/O throughput. The server increases performance and capacity for demanding virtualization and large-data-set workloads with greater memory capacity and throughput. The Cisco UCS Extended Memory Blade Server is shown in Figure 7. Figure 7 Cisco UCS B250 M2 Extended Memory Blade Server Cisco UCS B230 M2 Blade Servers The Cisco UCS B230 M2 Blade Server is a full-slot, 2-socket blade server offering the performance and reliability of the Intel Xeon processor E7-2800 product family and up to 32 DIMM slots, which support up to 512 GB of memory. The Cisco UCS B230 M2 supports two SSD drives and one CNA mezzanine slot for up to 20 Gbps of I/O throughput. The Cisco UCS B230 M2 Blade Server platform delivers outstanding performance, memory, and I/O capacity to meet the diverse needs of virtualized environments with advanced reliability and exceptional scalability for the most demanding applications. Cisco UCS B440 M2 High-Performance Blade Servers The Cisco UCS B440 M2 High-Performance Blade Server is a full-slot, 2-socket blade server offering the performance and reliability of the Intel Xeon processor E7-4800 product family and up to 512 GB of memory. The Cisco UCS B440 M2 supports four SFF SAS/SSD drives and two CNA mezzanine slots for up to 40 Gbps of I/O throughput. The Cisco UCS B440 M2 blade server extends Cisco UCS by offering increased levels of performance, scalability, and reliability for mission-critical workloads. Cisco UCS Service Profiles Programmatically Deploying Server Resources Cisco UCS Manager provides centralized management capabilities, creates a unified management domain, and serves as the central nervous system of the Cisco UCS. Cisco UCS Manager is embedded device management software that manages the system from end-to-end as a single logical entity through an intuitive GUI, CLI, or XML API. Cisco UCS Manager implements role- and policy-based management using service profiles and templates. This construct improves IT productivity and business agility. Now infrastructure can be provisioned in minutes instead of days, shifting IT's focus from maintenance to strategic initiatives. Dynamic Provisioning with Service Profiles Cisco UCS resources are abstract in the sense that their identity, I/O configuration, MAC addresses and WWNs, firmware versions, BIOS boot order, and network attributes (including QoS settings, pin groups, and threshold policies) all are programmable using a just-in-time deployment model. The manager stores this identity, connectivity, and configuration information in service profiles that reside on the Cisco UCS 6100 Series Fabric Interconnect. A service profile can be applied to any blade server to provision it with the characteristics required to support a specific software stack. A service profile allows server and network definitions to move within the management domain, enabling flexibility in the use of system resources. Service profile templates allow different classes of resources to be defined and applied to a number of resources, each with its own unique identities assigned from predetermined pools. Service Profiles and Templates A service profile contains configuration information about the server hardware, interfaces, fabric connectivity, and server and network identity. The Cisco UCS Manager provisions servers utilizing service profiles. The Cisco UCS Manager implements a role-based and policy-based management focused on service profiles and templates. A service profile can be applied to any blade server to provision it with the characteristics required to support a specific software stack. A service profile allows server and network definitions to move within the management domain, enabling flexibility in the use of system resources. Service profile templates are stored in the Cisco UCS 6100 Series Fabric Interconnects for reuse by server, network, and storage administrators. Service profile templates consist of server requirements and the associated LAN and SAN connectivity. Service profile templates allow different classes of resources to be defined and applied to a number of resources, each with its own unique identities assigned from predetermined pools. The Cisco UCS Manager can deploy the service profile on any physical server at any time. When a service profile is deployed to a server, the Cisco UCS Manager automatically configures the server, adapters, Fabric Extenders, and Fabric Interconnects to match the configuration specified in the service profile. A service profile template parameterizes the UIDs that differentiate between server instances. This automation of device configuration reduces the number of manual steps required to configure servers, Network Interface Cards (NICs), Host Bus Adapters (HBAs), and LAN and SAN switches. Figure 8 shows the Service profile which contains abstracted server state information, creating an environment to store unique information about a server. Figure 8 Service Profile Cisco Nexus 5548UP Switch The Cisco Nexus 5548UP is a 1RU 1 Gigabit and 10 Gigabit Ethernet switch offering up to 960 gigabits per second throughput and scaling up to 48 ports. It offers 32 1/10 Gigabit Ethernet fixed enhanced Small Form-Factor Pluggable (SFP+) Ethernet/FCoE or 1/2/4/8-Gbps native FC unified ports and three expansion slots. These slots have a combination of Ethernet/FCoE and native FC ports. The Cisco Nexus 5548UP switch is shown in Figure 9. Figure 9 Cisco Nexus 5548UP switch I/O Adapters The Cisco UCS Blade Server has various Converged Network Adapters (CNA) options. The Cisco UCS M81KR Virtual Interface Card (VIC) option is used in this Cisco Validated Design. This Cisco UCS M81KR VIC is unique to the Cisco UCS blade system. This mezzanine card adapter is designed around a custom ASIC that is specifically intended for VMware-based virtualized systems. It uses custom drivers for the virtualized HBA and 10-GE network interface card. As is the case with the other Cisco CNAs, the Cisco UCS M81KR VIC encapsulates fibre channel traffic within the 10-GE packets for delivery to the Fabric Extender and the Fabric Interconnect. The Cisco UCS M81KR VIC provides the capability to create multiple VNICs (up to 128 in version 1.4) on the CNA. This allows complete I/O configurations to be provisioned in virtualized or non-virtualized environments using just-in-time provisioning, providing tremendous system flexibility and allowing consolidation of multiple physical adapters. System security and manageability is improved by providing visibility and portability of network policies and security all the way to the virtual machines. Additional M81KR features like VN-Link technology and pass-through switching, minimize implementation overhead and complexity. The Cisco UCS M81KR VIC is as shown in Figure 10. Figure 10 Cisco UCS M81KR VIC VIC1240 The Cisco UCS Virtual Interface Card 1240 is a 4-port 10 Gigabit Ethernet, Fibre Channel over Ethernet (FCoE)-capable modular LAN on motherboard (mLOM) designed exclusively for the M3 generation of Cisco UCS B-Series Blade Servers. When used in combination with an optional Port Expander, the Cisco UCS VIC 1240 capabilities can be expanded to eight ports of 10 Gigabit Ethernet. The Cisco UCS VIC 1240 enables a policy-based, stateless, agile server infrastructure that can present up to 256 PCIe standards-compliant interfaces to the host that can be dynamically configured as either network interface cards (NICs) or host bus adapters (HBAs). In addition, the Cisco UCS VIC 1240 supports Cisco Data Center Virtual Machine Fabric Extender (VM-FEX) technology, which extends the Cisco UCS fabric interconnect ports to virtual machines, simplifying server virtualization deployment. VIC1280 The Cisco UCS Virtual Interface Card 1280 is an eight-port 10 Gigabit Ethernet, Fibre Channel over Ethernet (FCoE)-capable mezzanine card designed exclusively for Cisco UCS B-Series Blade Servers. The card enables a policy-based, stateless, agile server infrastructure that can present up to 256 PCIe standards-compliant interfaces to the host that can be dynamically configured as either network interface cards (NICs) or host bus adapters (HBAs). In addition, the Cisco UCS VIC 1280 supports Cisco Virtual Machine Fabric Extender (VM-FEX) technology, which extends the Cisco UCS Fabric Interconnect ports to virtual machines, simplifying server virtualization deployment. EMC VNX Storage Family The EMC® VNX™ family of storage systems represents EMC's next generation of unified storage, optimized for virtual environments, while offering a cost effective choice for deploying mission-critical enterprise applications such as Oracle Siebel. The massive virtualization and consolidation trends with servers demand a new storage technology that is dynamic and scalable. The EMC VNX series meets these requirements and offers several software and hardware features for optimally deploying enterprise applications such as Oracle Siebel. The EMC VNX family is shown in Figure 11. Figure 11 The EMC VNX Family of Unified Storage Platforms A key distinction of this new generation of platforms is, support for both block and file-based external storage access over a variety of access protocols, including Fibre Channel (FC), iSCSI, FCoE, NFS, and CIFS network shared file access. Furthermore, data stored in one of these systems, whether accessed as block or file-based storage objects, is managed uniformly via Unisphere, a web-based interface window. Additional information on Unisphere can be found on emc.com in the white paper titled: Introducing EMC Unisphere: A Common Midrange Element Manager, see: http://www.emc.com/collateral/software/white-papers/h8017-unisphere-element-manager.pdf. EMC VNX Storage Platforms The new EMC VNX family of unified storage platforms continues the EMC tradition of providing some of the highest data reliability and availability in the industry. Apart from this they also include in their design a boost in performance and bandwidth to address the sustained data access bandwidth rates. The new system design has also placed heavy emphasis on storage efficiencies and density, as well as crucial green storage factors, such as a smaller data center footprint, lower power consumption, and improvements in power reporting. The VNX5500™ model was used in this Oracle Siebel implementation exercise. All models in EMC's new VNX storage family now support the 2.5" SAS drives in a 2U disk array enclosure (DAE) that can hold up to 25 drives, one of the densest offerings in the industry. For example, compared to the older-generation technology of storing 15 x 600 GB worth of data using the 3.5" FC drives in a 3U DAE, the new DAE which uses 25 x 600 GB drives in a 2U footprint means an increase of 2.5 times. The power efficiency of the new DAEs also makes it more cost-effective to store the increased data in this much more compact footprint without the need to increase power consumption and cooling. For more information on VNX Series, see: http://www.emc.com/collateral/hardware/data-sheets/h8520-vnx-family-ds.pdf. Key efficiency features available with the VNX series include FAST Cache and FAST VP. FAST Cache Technology FAST cache is a storage performance optimization feature that provides immediate access to frequently accessed data. In traditional storage arrays, the DRAM caches are too small to maintain the hot data for a long period of time. Very few storage arrays give an option to non-disruptively expand DRAM cache, even if they support DRAM cache expansion. FAST Cache extends the available cache to customers by up to 2 TB using enterprise Flash drives. FAST Cache tracks the data temperature at 64 KB granularity and copies hot data to the Flash drives once its temperature reaches a certain threshold. After a data chunk gets copied to FAST Cache, the subsequent accesses to that chunk of data will be served at Flash latencies. Eventually, when the data temperature cools down, the data chunks get evicted from FAST Cache and will be replaced by newer hot data. FAST Cache uses a simple Least Recently Used (LRU) mechanism to evict the data chunks. FAST Cache is built on the premise that the overall applications' latencies can improve when most frequently accessed data is maintained on a relatively smaller sized, but faster storage medium, like Flash drives. FAST Cache identifies the most frequently accessed data which is temporary and copies it to the flash drives automatically and non-disruptively. The data movement is completely transparent to applications, thereby making this technology application-agnostic and management-free. For example, FAST Cache can be enabled or disabled on any storage pool simply by selecting/clearing the "FAST Cache" storage pool property in advanced settings. FAST Cache can be selectively enabled on a few or all storage pools within a storage array, depending on application performance requirements and SLAs. There are several distinctions to EMC FAST Cache: • It can be configured in read/write mode, which allows the data to be maintained on a faster medium for longer periods, irrespective of application read-to-write mix and data re-write rate. • FAST Cache is created on a persistent medium like Flash drives, which can be accessed by both the storage processors. In the event of a storage processor failure, the surviving storage processor can simply reload the cache rather than repopulating it from scratch. This can be done by observing the data access patterns again, which is a differentiating factor. • Enabling FAST Cache is completely non-disruptive. It is as simple as selecting the Flash drives that are part of FAST Cache and does not require any array disruption or downtime. • Since FAST Cache is created on external Flash drives, adding FAST Cache will not consume any extra PCI-E slots inside the storage processor. EMC FAST Cache used in this Oracle Siebel architecture is as shown in Figure 12. Figure 12 EMC FAST Cache Additional information on EMC Fast Cache is documented in the white paper titled EMC FAST Cache - A Detailed Review which is available at: http://www.emc.com/collateral/software/white-papers/h8046-clariion-celerra-unified-fast-cache-wp.pdf. FAST VP VNX FAST VP is a policy-based auto-tiering solution for enterprise applications. FAST VP operates at a granularity of 1 GB, referred to as a "slice". The goal of FAST VP is to efficiently utilize storage tiers to lower customers' TCO by tiering colder slices of data to high-capacity drives, such as NL-SAS, and to increase performance by keeping hotter slices of data on performance drives, such as Flash drives. This occurs automatically and transparently to the host environment. High locality of data is important to realize the benefits of FAST VP. When FAST VP relocates data, it will move the entire slice to the new storage tier. To successfully identify and move the correct slices, FAST VP automatically collects and analyzes statistics prior to relocating data. Customers can initiate the relocation of slices manually or automatically by using a configurable, automated scheduler that can be accessed from the Unisphere management tool. The multi-tiered storage pool allows FAST VP to fully utilize all the storage tiers: Flash, SAS, and NL-SAS. The creation of a storage pool allows for the aggregation of multiple RAID groups, using different storage tiers, into one object. The LUNs created out of the storage pool can be either thickly or thinly provisioned. These "pool LUNs" are no longer bound to a single storage tier. Instead, they can be spread across different storage tiers within the same storage pool. If you create a storage pool with one tier (Flash, SAS, or NL-SAS), then FAST VP has no impact on the performance of the system. To operate FAST VP, you need at least two tiers. Additional information on EMC FAST VP for Unified Storage is documented in the white paper titled EMC FAST VP for Unified Storage System - A Detailed Review, see: http://www.emc.com/collateral/software/white-papers/h8058-fast-vp-unified-storage-wp.pdf. FAST Cache and FAST VP are offered in a FAST Suite package as part of the VNX Total Efficiency Pack. This pack includes the FAST Suite which automatically optimizes for the highest system performance and lowest storage cost simultaneously. In addition, this pack includes the Security and Compliance Suite which keeps data safe from changes, deletions, and malicious activity. For additional information on this Total Efficiency Pack as well as other offerings such as the Total Protection Pack, see: http://www.emc.com/collateral/software/data-sheet/h8509-vnx-software-suites-ds.pdf Design Considerations for Oracle Siebel Implementation on Cisco Unified Computing System In this section, the key design considerations such as scalability, high availability, and performance are addressed for Oracle Siebel Implementation on Cisco Unified Computing System. Since most organizations use Siebel as front end application dealing with their customers/partners, the demands on non-functional aspects are very critical. Scalable Architecture Using Cisco UCS Servers The target workloads for the small, medium, and large enterprise were modeled based on the real world CRM implementation for this exercise is as shown in Table 1. The classification is based on a typical deployment scenario in an enterprise, keeping in mind the load and data size requirements. These broad classifications can be taken as framework for sizing the Cisco UCS servers. The deployment configurations for small, medium and large Oracle Siebel enterprises are shown in Figure 13. These configurations were built by leveraging the modular architecture of Oracle Siebel as well by the choice of a range of Cisco UCS servers based on their capacity. In order to achieve high availability, redundancy at the level of the database servers, Siebel application servers, web servers with gateway servers are considered. Figure 13 Oracle Siebel Deployment Options for Small, Medium and Large Enterprises Figure 14 shows a deployment topology configured for a small Oracle Siebel Enterprise, which uses Cisco UCS B200/B230 servers, Cisco 6100 series Fabric Interconnects, Nexus 5000 series switches and EMC VNX5500 storage. The B200 M2 blade server is an entry level blade server which is suitable for low to moderate compute/ memory workloads such as web servers and gateway servers. However with increased CPU capacity, it can also serve as Application server in small enterprise Oracle Siebel setup. For medium size enterprise setup, an additional blade is added at database tier to facilitate for a two node Oracle RAC (Real Application Cluster) implementation. With a typical customer scenario having 3000 concurrent users and 150 GB of database size, high availability of database is critical which is achieved using Oracle RAC. Since redundancy is essential for every critical component (such as network and I/O paths) within the database nodes, full width B250 blade server is chosen to host individual Oracle RAC nodes. Figure 14 Small Oracle Siebel Enterprise - Topology For large deployments, additional application servers are added as shown in Figure 15. Each of the components (Web, Application and DB server) can be scaled for increase in the workload. Figure 15 Large Oracle Siebel Enterprise - Topology Boot from SAN Boot from SAN is a critical feature which helps to achieve stateless computing in which there is no static binding between a physical server and the OS / applications hosted on that server. The OS is installed on a SAN LUN and is booted using the service profile. When the service profile is moved to another server, the server policy and the PWWN of the HBAs will also move along with the service profile. The new server takes the identity of the old server and looks identical to the old server. The following are the benefits of boot from SAN: • Reduce Server Footprint - Boot from SAN eliminates the need for each server to have its own direct-attached disk (internal disk) which is a potential point of failure. The following are the advantages of diskless servers: – Require less physical space – Require less power – Require fewer hardware components – Less expensive • Disaster and Server Failure Recovery—Boot information and production data stored on a local SAN can be replicated to another SAN at a remote disaster recovery site. When server functionality at the primary site goes down in the event of a disaster, the remote site can take over with a minimal downtime. • Recovery from server failures—Recovery from server failures is simplified in a SAN environment. Data can be quickly recovered with the help of server snapshots, and mirrors of a failed server in a SAN environment. This greatly reduces the time required for server recovery. • High Availability—A typical data center is highly redundant in nature with redundant paths, redundant disks and redundant storage controllers. The operating system images are stored on SAN disks which eliminates potential problems caused due to mechanical failure of a local disk. • Rapid Redeployment—Businesses that experience temporary high production workloads can take advantage of SAN technologies to clone the boot image and distribute the image to multiple servers for rapid deployment. Such servers may only need to be in production for hours or days and can be readily removed when the production need has been met. Highly efficient deployment of boot images makes temporary server usage highly cost effective. • Centralized Image Management—When an operating system images are stored on SAN disks, all upgrades and fixes can be managed at a centralized location. Servers can readily access changes made to disks in a storage array. With boot from SAN, the server image resides on the SAN and the server communicates with the SAN through a Host Bus Adapter (HBA). The HBA BIOS contain instructions that enable the server to find the boot disk. After Power OnSelf Test (POST), the server hardware component fetches the designated boot device in the hardware BOIS settings. Once the hardware detects the boot device, it follows the regular boot process. EMC VNX5500 - Block and File Storage Required for Oracle Siebel Oracle Siebel data is traditionally stored in any of the supported RDBMS such as Oracle using block storage. In our current implementation, the EMC VNX5500 storage system is used for block storage. The EMC VNX5500's capability of storing files and block access in unified manner is leveraged in this solution. LUNs are carved out using heterogeneous storage pools (FAST Virtual Pool with Flash drives, SAS, and NL-SAS disks) to ensure meeting the Oracle Siebel CRM storage capacity and performance demands. FAST Cache is enabled for the entire array to ensure faster response times for both read and write operations. Storing files such as PDFs, Word Documents etc., is also common requirement along with captured data. Familiar examples are adding resolution steps of Service Requests in MS word document format (or) generating an invoice document (typically a PDF) for a newly captured order. The EMC VNX5500 has datamover components which allow accessing these files using NFS/CIFS protocols and hence reduces the data management challenges. Infrastructure Setup This section describes the configuration and setup details for: • Cisco UCS with and without boot Policy • EMC Storage • Nexus Switch Configuring the Cisco Unified Computing System This section details the Cisco UCS configuration that is done as part of the infrastructure build for deployment of Oracle Siebel. The racking, power and installation of the chassis are described in the install guide: http://www.cisco.com/en/US/docs/unified_computing/Cisco UCS/hw/chassis/install/Cisco UCS5108_install.html. One of the important aspects of configuring a physical blade in the Cisco UCS 5108 chassis is to build a Service Profile through the Cisco UCS Manager. Service profile is an extension of the virtual machine abstraction applied to physical servers. The definition has been expanded to include elements of the environment that span the entire data center, encapsulating the server identity (LAN and SAN addressing, I/O configurations, firmware versions, boot order, network VLAN, physical port, and quality-of-service [QoS] policies) in logical service profiles that can be dynamically created and associated with any physical blade in the system within minutes as compared to the considerable time consumption in a conventional approach. The association of service profiles with the physical servers is performed as a simple, single operation. It enables migration of identities between servers in the environment without requiring any physical configuration changes and facilitates rapid Cisco UCS Server provisioning for replacements of failed servers. Service profiles can be created either from an existing template or from cloning an existing profile or from a new service profile. Logging into the UCS Manager To log into Cisco UCS Manager, perform the following steps: 1. Open the Web browser with the Cisco UCS 6120 Fabric Interconnect cluster address. 2. Click Launch to download the Cisco UCS Manager software. 3. You might be prompted to accept security certificates; accept as necessary. 4. In the login page, enter "admin" in username text box and the password set during the initial setup in the password text box. 5. Click Login to access the Cisco UCS Manager software. Verification: The Cisco UCS Manager software must show up after clicking "Login". Editing Chassis Discovery Policy To edit the chassis discovery policy, perform the following steps: 1. Navigate to the Equipment tab in the right pane of the UCS Manager. 2. In the right pane, click the Policies tab. 3. Under Global Policies, change the Chassis Discovery Policy to 4-link. 4. Click Save Changes in the bottom right corner. Enabling Network Components To enabling Fiber Channel, servers, and uplink ports, perform the following steps: 1. Select the Equipment tab on the top left of the UCS Manager window. 2. Select Equipment>Fabric Interconnects >Fabric Interconnect A (primary) >Fixed Module. 3. Expand the Unconfigured Ethernet Ports section. 4. Select ports 1-12 that are connected to the UCS chassis and right-click on them and select Configure as Server Port. 5. Click Yes to confirm, and then click OK to continue. 6. Select ports 17 and 19. These ports are connected to the Cisco Nexus 5548 switches. Right-click on them and select Configure as Uplink Port. 7. Click Yes to confirm, and then click OK to continue. 8. Select Equipment > Fabric Interconnects >Fabric Interconnect A (primary) > Expansion Module 2. 9. Ensure the FC ports 1-2 are not disabled. 10. Click Yes to confirm, and then click OK to continue. 11. Select Equipment > Fabric Interconnects >Fabric Interconnect A (primary). 12. Right click, and select Set FC Switching Mode to put the Fabric Interconnect in Fiber Channel Switching Mode. 13. Click Yes to confirm. 14. A message displays stating that the "Fiber Channel Switching Mode has been set and the switch will reboot". Click OK to continue. Wait until the UCS Manager is available again and log back into the interface. 15. Select Equipment > Fabric Interconnects > Fabric Interconnect B (subordinate) > Fixed Module. 16. Expand the Unconfigured Ethernet Ports section. 17. Select ports 1-12. These ports are connected to the UCS chassis and right-click on them and select Configure as Server Port. 18. Click Yes to confirm and then click OK to continue. 19. Select ports 17 and 19. These ports are connected to the Cisco Nexus 5548 switches. Right-click on them, and select Configure as Uplink Port. 20. Click Yes to confirm, and then click OK to continue. 21. Select Equipment > Fabric Interconnects > Fabric Interconnect B (subordinate) > Expansion Module 2. 22. Ensure the FC ports 1-2 are not disabled. 23. Click Yes to confirm, and then click OK to save changes and exit. Verification: Check if all configured links show their status as "up" as shown in Figure 16 for Fabric Interconnect A. This can also be verified on the Cisco Nexus switch side by running "show int status" and all the ports connected to the Cisco UCS fabric interconnects are shown as "up". Figure 16 Configured Links Shown on Fabric Interconnect A Creating MAC Address Pools To create MAC Address pools, perform the following steps: 1. Select the LAN tab on the left of the Cisco UCS Manager window. 2. Under Pools > root. Note Two MAC address pools will be created, one for fabric A and one for fabric B. 3. Right-click MAC Pools under the root organization and select Create MAC Pool to create the MAC address pool for fabric A. 4. Enter Siebel_MAC_Pool_A for the name of the MAC pool for fabric A. 5. Enter a description of the MAC pool in the description text box. This is optional; you can choose to omit the description. 6. Click Next to continue. 7. Click Add to add the MAC address pool. 8. Specify a starting MAC address for fabric A. Note The default is fine, but it is recommended to change the second before last octet to be "0A" to differentiate between MAC addresses in fabric A and fabric B (00:25:85:00:0A:00). 9. Specify the size as 32 for the MAC address pool for fabric A. 10. Click OK. 11. Click Finish. 12. A pop-up message box appears, click OK to save changes. 13. Right-click MAC Pools under the root organization and select Create MAC Pool to create the MAC address pool for fabric B. 14. Enter Siebel_MAC_Pool_B for the name of the MAC pool for fabric B. 15. Enter a description of the MAC pool in the description text box. This is optional; you can choose to omit the description. 16. Click Next to continue. 17. Click Add to add the MAC address pool. 18. Specify a starting MAC address for fabric B. Note The default is fine, but it is recommended to change the second before last octet to be "0B" to differentiate between MAC addresses in fabric A and fabric B (00:25:85:00:0B:00). 19. Specify the size as 32 for the MAC address pool for fabric B. 20. Click OK. 21. Click Finish. 22. A pop-up message box appears; click OK to save changes and exit. Verification: Select LAN tab > Pools > root. Select MAC Pools and it expands to show the MAC pools created. On the right pane, details of the MAC pools are displayed as shown in Figure 17. Figure 17 MAC Pool Details Creating WWPN Pools To create WWPN pools, perform the following steps: 1. Select the SAN at the top left of the Cisco UCS Manager window. 2. Select WWPN Pools > root. Note Two WWPN pools will be created, one for fabric A and one for fabric B. 3. Right-click WWPN Pools and select Create WWPN Pool. 4. Enter Siebel_WWPN_Pool_A as the name for the WWPN pool for fabric A. 5. Enter a description of the WWPN pool in the description text box. This is optional; you can choose to omit the description. 6. Click Next. 7. Click Add to add a block of WWPNs. 8. Enter 20:00:00:25:B5:00:0A:00 as the starting WWPN in the block for fabric A. Note It is recommended to change the octet next to 25 to some number to identify the FI pair in the Datacenter (here Oracle Siebel FIs are in fifth rack hence used `B5') in order to avoid the same WWPNs get published in Nexus switch level which may be talking to multiple FI pair. Also suggested to change the second-to-last octet to be "0A" to differentiate between WWPNs in fabric A and fabric B (20:00:00:25:B5:00:0A:00). 9. Set the size of the WWPN block to 48. 10. Click OK to continue. 11. Click Finish to create the WWPN pool. 12. Click OK to save changes. 13. Right-click WWPN Pools and select Create WWPN Pool. 14. Enter Siebel_WWPN_Pool_B as the name for the WWPN pool for fabric B. 15. Enter a description of the WWPN pool in the description text box. This is optional; you can choose to omit the description. 16. Click Next. 17. Click Add to add a block of WWPNs. 18. Enter 20:00:00:25:B5:00:0B:00 as the starting WWPN in the block for fabric B. Note It is recommended to change the octet next to 25 as `B5' (from 00) and second-to-last octet to be "0B" to identify as fabric B (20:00:00:25:B5:00:0B:00). 19. Set the size of the WWPN block to 48. 20. Click OK to continue. 21. Click Finish to create the WWPN pool. 22. Click OK to save changes and exit. Verification: The new name with the 48 block size displays in the right panel when WWPN pools is selected on the left panel. Also verify that the second-to-last octet reflects the fabric ID as shown in Figure 18. Figure 18 WWPN Pool Details Creating WWNN Pools To create WWNN pools, perform the following steps: 1. Select the SAN tab at the top left of the UCS manager window. 2. Select Pools > root. 3. Right-click WWNN Pools and select Create WWNN Pool. 4. Enter Oracle Siebel_WWNN_Pool as the name of the WWNN pool. 5. Enter a description of the WWNN pool in the description text box. This is optional; you can choose to omit the description. 6. Click Next to continue. 7. A pop-up window "Add WWN Blocks" appears; click Add at the bottom of the page. 8. A pop-up window "Create WWN Blocks" appears; set the size of the WWNN block to 32. 9. Click OK to continue. 10. Click Finish. 11. Click OK to save changes and exit. Verification: The new name with the 32 block size displays in the right panel when WWNN pools is selected on the left panel as shown in Figure 19. Figure 19 WWNN Pool Details Creating UUID suffix pools To create UUID suffix pools, perform the following steps: 1. Select the Servers tab on the top left of the Cisco UCS Manager window. 2. Select Pools > root. 3. Right-click UUID Suffix Pools and select Create UUID Suffix Pool. 4. Enter the name the UUID suffix pool as Siebel_UUID_Pool. 5. Enter a description of the UUID suffix pool in the description text box. This is optional; you can choose to omit the description. 6. Prefix is set to "derived" by default. Do not change the default setting. 7. Click Next to continue. 8. A pop-up window "Add UUID Blocks" appears. Click Add button at the bottom of the window to add a block of UUID suffixes. 9. The "Form" field will be in default setting. Do not change the "From" field. 10. Set the size of the UUID suffix pool to 32. 11. Click OK to continue. 12. Click Finish to create the UUID suffix pool. 13. Click OK to save changes and exit. Verification: Ensure that the UUID suffix pools created are displayed as shown in Figure 20. Figure 20 UUID Suffix Pool Details Creating VLANs To create VLANs, perform the following steps: 1. Select the LAN tab on the left of the Cisco UCS Manager window. Note Three VLANs will be created for Management Traffic, Data traffic and Oracle RAC database inter-node private traffic. 2. Right-click VLANs in the tree and click Create VLANs. 3. Enter MGMT-VLAN for the name of the VLAN (for example, 809). This name will be used for traffic management. 4. Keep the option "Common/Global" selected for the scope of the VLAN. 5. Enter a VLAN ID for the management VLAN. Keep the sharing type as "none". 6. Similarly create VLANs for Application data traffic (for example, 812) and Oracle Private traffic (192). Verification: Select LAN tab > LAN Cloud > VLANs. Open VLANs and all of the created VLANs are displayed. The right pane gives the details of all individual VLANs as shown in Figure 21. Figure 21 Details of Created VLANs Creating Uplink Ports Channels To create uplink port channels to Nexus 5548 switches, perform the following steps: 1. Select the LAN tab on the left of the Cisco UCS Manager window. Note Two port channels are created, one from fabric A to both Cisco Nexus 5548 switches and one from fabric B to both Cisco Nexus 5548 switches. 2. Expand the "Fabric A" tree. 3. Right-click on the "Port Channels" and click Create Port Channel. 4. Enter "13" as the unique ID of the port channel. 5. Enter "Siebel_Po13" as the name of the port channel. 6. Click Next. 7. Select ports 1/17 and 1/19 to be added to the port channel. 8. Click >> to add the ports to the Port Channel. 9. Click Finish to create the port channel. 10. A pop-up message box appears, click OK to continue. 11. In the left pane, click the newly created port channel. 12. In the right pane under "Actions", choose Enable Port Channel option. 13. In the pop-up box, click Yes, and then click OK to save changes. 14. Expand the "Fabric B" tree. 15. Right-click on the "Port Channels" and click Create Port Channel. 16. Enter "14" as the unique ID of the port channel. 17. Enter "Siebel_Po14" as the name of the port channel. 18. Click Next. 19. Select ports 1/17 and 1/19 to be added to the Port Channel. 20. Click >> to add the ports to the Port Channel. 21. Click Finish to create the port channel. 22. A pop-up message box appears, click OK to continue. 23. In the left pane, click the newly created port channel. 24. In the right pane under "Actions", choose Enable Port Channel option. 25. In the pop-up box, click Yes, and then click OK to save changes. Verification: Select LAN tab > LAN Cloud. On the Right Pane, select the LAN Uplinks and expand the Port channels listed as shown in the following Figure 22. Note In order for the Fabric Interconnect Port Channels to get enabled, the vpc needs to be configured first at Nexus 5548 Switches as described in Creation and Configuration of Virtual Port Channel (VPC). Figure 22 Details of Port channels Creating VSANs To create VSANs, perform the following steps: 1. Select the SAN tab at the top left of the Cisco UCS Manager window. 2. Expand the SAN cloud tree. 3. Right-click on the "VSANs" and click Create VSAN. 4. Enter "Siebel_VSAN" as the VSAN name for Fabric A. 5. Enter "2" as the VSAN ID. 6. Enter "2" as the FCoE VLAN ID. 7. Click OK to create the VSANs. Verification: Select SAN tab >SAN Cloud >VSANs on the left panel. The right panel displays the created VSANs as shown in the following Figure 23. Figure 23 Details of Created VSANs Creating Boot Policies Do not select any boot policy at this time. It must be done after creating LUNs in EMC VNX5500 storage system and establishing connectivity. To modify the Service Profile, see the section Modifying Service Profile for Boot Policy. Creating Service Profile Templates To create service profile templates, perform the following steps: 1. Select the Servers tab at the top left of the Cisco UCS Manager window. 2. Select Service Profile Templates > root. In the right window, click Create Service Profile Template under the Actions tab. 3. The Create Service Profile Template window appears. a. Identify the Service Profile Template section. – Enter the name of the service profile template as "Cisco UCS-Oracle Siebel". – Select the type as "Initial Template". – In the UUID section, select "Siebel_UUID_Pool" as the UUID pool. – Click Next to continue to the next section. b. Storage Section – Select "RAID 1" for the Local Storage field for local hard disk resiliency. – Select the option "Expert" for the field "How would you like to configure SAN connectivity". – In the WWNN Assignment field, select "Siebel_WWNN_Pool". – Click Add button at the bottom of the window to add vHBAs to the template. Note We need to create four vHBAs and First pair of vHBA's will be used for SAN Boot LUN and Second pair of vHBA's will be used for Oracle Siebel Application purposes. – The Create vHBA window appears. Ensure that the vHBA is "vhba0". – In the WWPN Assignment field, select "Siebel_WWPN_Pool_A". – Ensure that the Fabric ID is set to "A". – In the "Select VSAN" field, select "Siebel_VSAN". – Click OK to save changes. – Click Add button at the bottom of the window to add vHBAs to the template. – The Create vHBA window appears. Ensure that the vHBA is "vhba1". – In the WWPN Assignment field, select "Siebel_WWPN_Pool_B". – Ensure that the Fabric ID is set to "B". – In the "Select VSAN" field, select "Siebel_VSAN". – Click OK to save changes. – Click the Add button at the bottom of the window to add vHBAs to the template. – Similarly create "vhba2" (with Fabric ID A) and "vhba3" (with Fabric ID B) – Ensure that both the vHBAs are created. – Click Next to continue. c. Network Section – Restore the default setting for "Dynamic vNIC Connection Policy" field. – Select the option "Expert" for the field "How would you like to configure LAN connectivity". – Click Add to add a vNIC to the template. – The Create vNIC window appears. Enter the name of the vNIC as "eth0". – Select the MAC address assignment field as "Siebel_MAC_Pool_A". – Select Fabric ID as "Fabric A". – Select appropriate VLANs (812) in the VLANs. – Click OK to save changes. – Click Add to add a vNIC to the template. – The Create vNIC window appears. Enter the name of the vNIC "eth1". – Select the MAC address assignment field as "Siebel_MAC_Pool_B". – Select Fabric ID as "Fabric B". – Select appropriate VLANs (812) in the VLANs. – Click OK to add the vNIC to the template. – Ensure that both the vHBAs are created. – Click Next to continue. d. vNIC/vHBA Placement section – Restore the default setting as "Let System Perform Placement" in the Select Placement field. – Ensure that all the vHBAs are created. – Click Next to continue. e. Server Boot Order section – You need not select any boot. For boot policy creation and association of service profile, see section Creating Boot Policies. f. Maintenance Policy, Server assignment, and operation policy Section – Select default settings for all these sections. – Custom policies can be defined for each of the three cases, for instance, in operational policy one can disable `quiet boot' in the BIOS policy – Click Finish to complete the creation of Service profile template. Creating Service Profile from the Template and associating it to a Blade To create a service profile from the template and associating it to a blade, perform the following steps: 1. Select the Servers tab at the top left of the Cisco UCS Manager window. 2. Select Service Profile Templates > root > Sub-Organizations > Service Template Cisco UCS-Oracle Siebel. 3. Click Create Service Profiles From Template in the Actions tab of the right pane of the window. 4. Enter "sb-as" in the Naming Prefix text box and the number as "1" 5. Click OK to create service Profile 6. Select the created Service profile Servers > Service profiles > root > sb-as-1 and go to "Change Service Profile Association" 7. Select "Existing Server" under the option "Server Assignment" and from the list shown 8. Select the right server based on Chassis ID/Slot number. 9. Click OK to associate the service profile to that blade. The successful association of the service profile is as shown in Figure 24. Figure 24 Successful Association of the Service Profile Configuring the EMC VNX5500 Figure 25 shows the disk layout carved on the EMC VNX5500 storage which is connected to the Cisco UCS system. It leverages the FAST Cache as well as FAST Virtual Pool and Unified Storage capabilities of the VNX5500 as well the EMC best practices to carve the LUNs required for this exercise. • Oracle Siebel CRM data stored in Oracle database accessed randomly and requires fastest for read/write operations. For such access pattern a storage pool with SAS drives and Flash disks (SSD disks) are chosen with RAID level 5. SSD disks provide faster response time for Random access and tiered storage with SAS disks provides the necessary capacity. • Oracle Database Log is sequential write intensive operation, hence SAS drives with RAID level 10 is chosen. • For the Siebel File System where sequential writes are more than the reads (based on the workload designed in this exercise), SAS drives alone without Flash disks in the storage pool are used with RAID level 10. However based on the actual access pattern and I/O mix, appropriate drivers and RAID level can be chosen. • For boot LUNs, since the I/O operations are mostly sequential, SAS drives with RAID level 1 is chosen. Local hard disk partitions are used for OS level /swap and /tmp partitions in this exercise; however it was observed that they were not used during the test executions. For Back up LUNs, NL SAS drives are chosen since speed is not very critical with RAID level 10. Table 2 provides Storage Pool/RAID Groups and Figure 25 shows the same. Figure 25 Disk Layout - EMC VNX5500 Table 3 lists LUNs that were created for Oracle Siebel small setup: Table 4 lists LUNs that were created for Oracle Siebel Medium and Large setup: From the above table, it is clear that you need to choose an appropriate storage processor as the default owner, so that the IOs are evenly balanced. Creation of Storage Pools/RAID Groups To create storage pools/RAID groups, perform the following steps: 1. Login to the EMC VNX Unisphere to create storage pools. 2. To create Storage Pool, click Storage > Storage Configuration > storage pools > Pools tab and the click Create. The "create storage pool" pop-up window appears. a. Ensure that the Storage Pool type is "Pool". b. Enter an appropriate name for the storage pool name in the text box. c. Select appropriate RAID group from the drop-down list. d. Select the required disks from the disk selection popup window and the click OK. 3. To create LUNs from the storage pool, right-click on the desired storage pool. A pop window "Create LUN" appears. In the General tab of Create LUN pop-up box. a. Click General tab of the Create LUN window. Enter the required LUN size in the LUN properties text box. b. Enter the name for the LUN in the "LUN Name" text box. c. In the Advanced tab, ensure the right SP is chosen as "Default owner" as mentioned in Table 3 and Table 4 on Oracle Siebel Small and Medium/Large setups respectively. d. Ensure that the Database LUNs (Oracle data) are selected as "Highest Available Tier" and Application LUNs are selected as "Lowest Available Tier" in the Tiering Policy. 4. To associate LUNs to the host, Navigate to Hosts > Storage Group and the click Create, A pop-up window "Create Storage Group" appears. a. Enter an appropriate name in the "Storage Group Name" text box; click OK and then click Yes to confirm. Click LUNs tab, a pop-up window "Storage Group properties" appears. b. Select the LUN from the respective SPA / SPB and click Add in the "Available LUNs" to add the selected LUNs. In the "Show LUN" drop-down list, select the option "All" instead of "Not in other storage groups". Note The Host ID which is typically 0 for the first LUN attached to the storage group and this Host Id should match with Cisco UCS Manager Service Profile > Create Boot Policy > LUN ID for SAN boot as shown in Figure 26. Figure 26 Selecting a Storage Group Name in EMC Unisphere 5. To create RAID Groups, click Storage > Storage Configuration > Storage pools > RAID Groups tab and click Create. A pop-up window "create storage pool" appears. a. Ensure that the selected Storage Pool type is "RAID Group". b. Select the required disks from the "Disk Selection" popup window and click OK. 6. To create LUNs from the storage pool, right-click on the desired storage pool. A pop window "Create LUN" appears. In the General tab of Create LUN pop-up box. c. Ensure that the selected Storage Pool type is "RAID Group" d. Enter the required LUN size in the" LUN Properties" text box. e. Enter the name of the LUN in the "LUN Name" text box. f. In the Advanced tab, ensure the right SP is chosen as "Default owner" as mentioned in Table 3 and Table 4 on Oracle Siebel Small and Medium/Large setups respectively. Creation of File System (NFS Share) To create Oracle Siebel File System, perform the following steps: 1. Login to the EMC VNX Unisphere to create a Storage Pool for file system requirements for Oracle Siebel. 2. To create the Storage Pools, click Storage > Storage Configuration > Storage pools and the click Create. A pop-up window "Create Storage Pool" appears. a. Ensure the option "Storage Pool" is selected in the window. b. Enter the name of the storage pool as "Pool 1- Siebel File System" in the Storage Pool Name text box and select RAID group as "10". c. Select the required disks from the "Disk selection" pop-up window and then click OK. 3. To create LUNs from the created storage pool, right-click on storage pool. A new window "Create LUN" appears. Click the General tab in the "Create LUN" window. a. Enter the required LUN size in the "LUN properties" text box. b. Enter the name of the LUN as "SiebelFile System LUN" in the "LUN Name" text box. c. Click the Advanced tab, ensure that the right SP is chosen as "Default owner" as mentioned in Table 3 and Table 4 on Oracle Siebel Small and Medium/ Large setups respectively. d. For the Tiering Policy, select the "Auto tier" option from the drop-down list. Since the file access workload implementation is not more than 15% of total workload. e. The created LUN must be added to the LUN in the default File Storage Group. For this, click Hosts > Storage Groups. Select the Storage Group named " ~filestorage" and click Connect LUNs and then click OK. Note The Host ID (also called HLU) must be greater than or equal to 16 for the LUN, otherwise it may not show up in Volumes list. Figure 27 shows creation of LUNs and addition of the created LUN to the default File Storage Group. Figure 27 Connecting LUNs in Storage group Properties Window f. To create disk volumes, click Storage > Rescan Storage Systems. The progress of the scanning process can be observed from System > Monitoring and Alerts > Background Tasks for File. To view the disk volumes, click Storage > Storage Configuration > Volumes. g. To create Meta Volume, click Storage > Storage Configuration > storage pools for pool and select the "Pool 1 - Siebel File System". From the Create menu, select "Meta Volumes" for "create from" field. Enter the Pool name as "Siebel FS" and select all the volumes listed below. Select the check-box "Slice pool Volumes by Default" and click OK. Once the process is complete a new Storage pool for file (with type as user pool) is created called "Siebel FS" as shown in Figure 28. Figure 28 Creating Siebel FS from Meta Volume h. To create File System, click Storage > Storage Configuration > File Systems and click Create. A pop-up window "Create File System" appears. Enter the appropriate name and size for the file system. Select "Pool 1- Siebel File System" option from the Storage Pool drop-down list. Click OK. This is shown in Figure 29. Figure 29 Creating Siebel File System from Storage Pool i. You can export the created File System. To export the created File System, click Storage > Shared Folders > NFS and select the path as "/SiebelFileSystem" and click Create. A pop-up window "Create NFS Export" appears. Enter the Path name and list of Host IPs that need to access this share. Click OK. This is shown in Figure 30. Figure 30 Exporting the Created FileSystem This completes the file system creation on the EMC storage system. Configuring the Nexus Switches To configure the Nexus 5548 Switch, perform the following steps: Setting up the Nexus 5548 Switch To setup the Nexus 5548 switch, perform the following steps for Cisco Nexus 5548 Switch A (Siebel_Nexus_Switch_A): 1. After the initial boot and connection to the serial or console port of the switch, the NX-OS setup should automatically start. 2. Enter "yes" to enforce secure password standards. 3. Enter the password for the admin user. 4. Enter the password a second time to commit the password. 5. Enter "yes" to enter the basic configuration dialog. 6. Create another login account (yes/no) [n]: "Enter". 7. Configure read-only SNMP community string (yes/no) [n]: "Enter". 8. Configure read-write SNMP community string (yes/no) [n]: "Enter". 9. Enter the switch name as "Siebel_Nexus_Switch_A" "Enter". 10. Continue with out-of-band (mgmt0) management configuration? (yes/no) [y]: "Enter". 11. Mgmt0IPv4 address: "10.104.xxx.xxx". Enter". 12. Mgmt0IPv4 netmask: "255.255.255.0" Enter". 13. Configure the default gateway? (yes/no) [y]: "Enter". 14. IPv4 address of the default gateway: "10.104.xxx.xxx" "Enter". 15. Enable the telnet service? (yes/no) [n]: "Enter". 16. Enable the ssh service? (yes/no) [y]: "Enter". 17. Type of ssh key you would like to generate (dsa/rsa): rsa. 18. Number of key bits <768-2048>: "1024" "Enter". 19. Configure the ntp server? (yes/no) [n]: "Enter". 20. Enter basic FC configurations (yes/no) [n]: "Enter". 21. Would you like to edit the configuration? (yes/no) [n]: "Enter". Note Ensure to review the configuration summary before enabling it. 22. Use this configuration and save it? (yes/no) [y]: "Enter". 23. You may continue configuration from the console or using SSH. To use SSH, connect to Mgmt0 IP given in step 11. 24. Log in as user "admin" with the password entered above. To setup the Nexus 5548 switch, perform the following steps for Cisco Nexus 5548 Switch B (Siebel_Nexus_Switch_B): 1. After the initial boot and connection to the serial or console port of the switch, the NX-OS setup should automatically start. 2. Enter "yes" to enforce secure password standards. 3. Enter the password for the admin user. 4. Enter the password a second time to commit the password. 5. Enter "yes" to enter the basic configuration dialog. 6. Create another login account (yes/no) [n]: "Enter". 7. Configure read-only SNMP community string (yes/no) [n]: "Enter". 8. Configure read-write SNMP community string (yes/no) [n]: "Enter". 9. Enter the switch name: "Siebel_Nexus_Switch_B" Enter". 10. Continue with Out-of-band (mgmt0) management configuration? (yes/no) [y]: "Enter". 11. Mgmt0IPv4 address: ": "10.104.xxx.xxx Enter". 12. Mgmt0IPv4netmask: "255.255.255.0" Enter". 13. Configure the default gateway? (yes/no) [y]: "Enter". 14. IPv4 address of the default gateway: "10.104.108.xxx" Enter". 15. Enable the telnet service? (yes/no) [n]: "Enter". 16. Enable the ssh service? (yes/no) [y]: "Enter". 17. Type of ssh key you would like to generate (dsa/rsa): rsa. 18. Number of key bits <768-2048>: "1024 Enter". 19. Configure the ntp server? (yes/no) [n]: "Enter". 20. Enter basic FC configurations (yes/no) [n]: "Enter". 21. Would you like to edit the configuration? (yes/no) [n]: "Enter". Note Ensure to review the configuration summary before enabling it. 22. Use this configuration and save it? (yes/no) [y]: "Enter". 23. You may continue configuration from the console or using SSH. To use SSH, connect to Mgmt0 IP given in step 11. 24. Log in as user "admin" with the password entered above. Enabling Nexus 5548 Switch Licensing To enable appropriate Nexus 5548 switch licensing, perform the following steps for both Cisco Nexus 5548 A - (Siebel_Nexus_Switch_A), and Cisco Nexus 5548 B - (Siebel_Nexus_Switch_B) separately: 1. Type "config t" to enter into the global configuration mode. 2. Type "feature lacp". 3. Type "feature fcoe". 4. Type "feature npiv". 5. Type "feature vpc". 6. Type "feature fport-channel-trunk". Note FCoE feature needs to be enabled first before enabling npiv. Verification: The command "show feature | include enabled" should list the enabled features. Siebel_Nexus_Switch_A# sh feature | inc enabled assoc_mgr 1 enabled fcoe 1 enabled fex 1 enabled lacp 1 enabled lldp 1 enabled npiv 1 enabled sshServer 1 enabled telnetServer 1 enabled vpc 1 enabled Configuration of Ports 29-32 as FC ports To configure the ports 29-32 as FC ports, perform the following steps for both Cisco Nexus 5548 A - (Siebel_Nexus_Switch_A), and Cisco Nexus 5548 B - (Siebel_Nexus_Switch_B) separately: 1. Type "config t" to enter into the global configuration mode. 2. Type "slot 1". 3. Type "interface fc 1/29-32". 4. Type "switchport mode F". 5. Type "no shut". Verification: The command "show interface brief" should list these interfaces as FC (Admin Mode "F"). Siebel_Nexus_Switch_A# sh interface brief Interface Vsan AdminMode AdminTrunkMode Status SFP OperMode OperSpeed(Gbps) ------------------------------------------------------------------------------------ fc1/29 2 F on up swl F 4 fc1/30 2 F on up swl F 4 fc1/31 2 F on up swl F 4 fc1/32 2 F on up swl F 4 Creating VSAN and Adding FC Interfaces To create VSAN and adding FC interfaces, perform the following steps for both Cisco Nexus 5548 A - (Siebel_Nexus_Switch_A), and Cisco Nexus 5548 B - (Siebel_Nexus_Switch_B) separately: 1. Type "config t" to enter into the global configuration mode. 2. Type "vsan database". 3. Type "vsan2 name UCS- Siebel". 4. Type "vsan 2 interface fc1/29-32". 5. Type "y" on the "Traffic on fc1/29 may be impacted. Do you want to continue? (y/n) [n]". 6. Similarly type "y" for fc1/30, fc1/31 and fc1/32 interfaces. Verification: The command "show vsan membership" should list fc1/29-32 under "vsan 2". Siebel_Nexus_Switch_A# show vsan membership vsan 2 interfaces: fc1/29 fc1/30 fc1/31 fc1/32 Creating VLANs and Managing Traffic To create necessary VLANs for example, VLAN 809 and managing data traffic for example, VLAN 812 - data traffic, perform the following steps for both Cisco Nexus 5548 A - (Siebel_Nexus_Switch_A), and Cisco Nexus 5548 B - (Siebel_Nexus_Switch_B) separately: 1. Type "config t" to enter into the global configuration mode. 2. From the global configuration mode, type "vlan809" and press "Enter". 3. Type "name MGMT-VLAN" to enter a descriptive name for the VLAN. 4. Type "exit". 5. Type "vlan812". 6. Type "name Data-VLAN". 7. Type "Interface ethernet1/1-20" (make sure to choose the Ethernet interfaces where Fabric Interconnects are connected). 8. Type "switchport mode trunk". 9. Type "switchport trunk allowed vlan 809,812". 10. Type "exit". Verification: The command "show vlan" should list the vlans and interfaces assigned to it. Or, the command "show run interface <interface name> should show the configuration for a given interface or port channel. Siebel_Nexus_Switch_A# show vlan VLAN Name Status Ports ---- -------------------------------- --------- ---------------- 809 VLAN0809 active Eth1/1,Eth1/2, Eth1/3, Eth1/4 Eth1/5,Eth1/6, Eth1/7, Eth1/8 Eth1/9,Eth1/10, Eth1/11, Eth1/12 Eth1/13,Eth1/14, Eth1/15, Eth1/16 Eth1/17,Eth1/18, Eth1/19, Eth1/20 VLAN Name Status Ports ---- -------------------------------- -------- ------------------ 812 VLAN0812 active Eth1/1, Eth1/2, Eth1/3, Eth1/4 Eth1/5, Eth1/6, Eth1/7, Eth1/8 Eth1/9, Eth1/10, Eth1/11, Eth1/12 Eth1/13, Eth1/14, Eth1/15, Eth1/16 Eth1/17,ETH1/18, Eth1/19, Eth1/20 Creation and Configuration of Virtual Port Channel (VPC) To create and configure the VPC, perform the following steps for both Cisco Nexus 5548 A - (Siebel_Nexus_Switch_A), and Cisco Nexus 5548 B - (Siebel_Nexus_Switch_B) separately: 1. In the global configuration mode, type "vpc domain 108". 2. Type "role priority 1000". 3. Type "peer-keepalive destination 10.x.x.x". (This IP is the Siebel_Nexus_Switch_BMgmt IP) 4. Type "int port-channel 108". 5. Type "switchport mode trunk". 6. Type "switchport trunk allowed vlan45, 809-812". 7. Type "vpc peer-link". 8. Type "int ethernet 1/5" (peer link port). 9. Type "switchport mode trunk". 10. Type "switchport trunk allowed vlan 192, 809-812". 11. Type "channel-group 108 mode active". 12. Type "Exit". 13. Type "int port-channel 109". 14. Type "switchport mode trunk". 15. Type "switchport trunk allowed vlan 192, 809-812". 16. Type "vpc 109". 17. Type "Exit". 18. Type "int ethernet 1/1". 19. Type "channel-group 109 mode active". 20. Type "switchport mode trunk". 21. Type "switchport trunk allowed vlan 192, 809-812". 22. Type "Exit". 23. Type "int ethernet 1/1". 24. Type "channel-group 109 mode active". 25. Type "switchport mode trunk". 26. Type "switchport trunk allowed vlan 192, 809-812". 27. Type "Exit". Verification: "show vpc" command should list the vpc properties with vpc peer-link status as "success" and Consistency status as "success" Siebel_Nexus_Switch_A# show vpc Legend: (*) - local vPC is down, forwarding via vPC peer-link vPC domain id : 108 Peer status : peer adjacency formed ok vPC keep-alive status : peer is alive Configuration consistency status : success Per-vlan consistency status : success Type-2 consistency status : success vPC role : secondary Number of vPCs configured : 1 Peer Gateway : Disabled Dual-active excluded VLANs : - Graceful Consistency Check : Enabled vPC Peer-link status ------------------------------------------------ id Port Status Active vlans -- ---- ------ ----------------------------- 1 Po108 up 192,809-812 vPC status ------------------------------------------------------------------ id Port Status Consistency Reason Active vlans ------ ----------- ------ ----------- -------------------------- 109 Po109 up success success 192,809-812 Creation of Zoneset and Zones To create zoneset and zone, perform the following steps for Cisco Nexus 5548 Switch A - (Siebel_Nexus_Switch_A): Note As mentioned in Service profile template creation, the first pair of vHBAs (vHBA0 and vHBA1) are created for SAN boot process and Second pair of vHBAs (vHBA2 and vHBA3) are created for application. Hence each pair is zoned separately. 1. From the global configuration mode, type "zoneset name UCS-Siebel vsan 2" Note The VSAN id should match to the VSAN Id Created in Fabric Interconnect. 2. Type "zone name ucs-sb-med-as1-boot-a". 3. Type "member pwwn 20:00:00:25:b5:05:0A:0d". Note This is WWPN of vHBA0 in the associated service profile of B200 blade. 4. Type "member pwwn 50:06:01:6f:3e:a0:05:68". 5. Type "member pwwn 50:06:01:66:3e:a0:05:68". 6. Type "exit". 7. Type "zone name ucs-sb-med-as1-app-a". 8. Type "member pwwn 20:00:00:25:b5:05:0B:0d". Note This is WWPN of vHBA2 in the associated service profile of B200 blade. 9. Type "member pwwn 50:06:01:6f:3e:a0:05:68". 10. Type "member pwwn 50:06:01:66:3e:a0:05:68". 11. Type "exit". 12. Type "Zoneset activate name UCS-Siebel vsan 2". 13. Type "copy r s". To create zoneset and zone, perform the following steps for Cisco Nexus 5548 Switch B - (Siebel_Nexus_Switch_B): 1. From the global configuration mode, type "zoneset name UCS- Siebel vsan 2" Note The VSAN id should match to the VSAN Id Created in Fabric Interconnect. 2. Type "zone name ucs-sb-med-as1-boot-b". 3. Type "member pwwn 20:00:00:25:b5:05:0A:2d". Note This is WWPN of vHBA0 in the associated service profile of B200 blade. 4. Type "member pwwn 50:06:01:6e:3e:a0:05:68". 5. Type "member pwwn 50:06:01:67:3e:a0:05:68". 6. Type "exit". 7. Type "zone name ucs-sb-med-as1-app-b". 8. Type "member pwwn 20:00:00:25:b5:05:0B:2d". Note This is WWPN of vHBA2 in the associated service profile of B200 blade. 9. Type "member pwwn50:06:01:6e:3e:a0:05:68". 10. Type "member pwwn50:06:01:67:3e:a0:05:68". 11. Type "exit". 12. Type "Zoneset activate name UCS-Siebel vsan 2". 13. Type "copy r s". Similarly create Zones for the other blades in both Nexus switches. This can be verified by executing ` `show zoneset active vsan 2' command in the Nexus switch. Siebel_Nexus_Switch_A# show zoneset active vsan 2 zoneset name UCS-Siebel vsan 2 zone name ucs-sb-med-as1-boot-a vsan 2 * fcid 0x440016 [pwwn 20:00:00:25:b5:05:0a:0d] * fcid 0x4405ef [pwwn 50:06:01:6f:3e:a0:05:68] * fcid 0x4403ef [pwwn 50:06:01:66:3e:a0:05:68] zone name ucs-sb-med-as1-app-a vsan 2 * fcid 0x440017 [pwwn 20:00:00:25:b5:05:0a:2d] * fcid 0x4405ef [pwwn 50:06:01:6f:3e:a0:05:68] * fcid 0x4403ef [pwwn 50:06:01:66:3e:a0:05:68] Figure 31 shows the zoning configuration: Figure 31 SAN Zoning Configuration Cisco UCS Manager Service Profile update Since the Nexus switches are connected with the storage array and the host, you must modify the boot policy in the Service Profile to add the Storage Ports. Perform the following steps to modify the boot policy: Modifying Service Profile for Boot Policy In this setup, vhba0 and vhba1 are used for SAN Boot and the other two configured HBA's that is, vhba2 and vhba3 are for Oracle Siebel application server installation. Storage SAN WWPN ports will be connected in the boot policy as: vhba0 • Storage Port SP-B0 Primary Target - 50:06:01:6f:3e:a0:05:68 • Storage Port SP-A0 Secondary Target - 50:06:01:66:3e:a0:05:68 vhba1 • Storage Port SP-B1 Primary Target - 50:06:01:6e:3e:a0:05:68 • Storage Port SP-A1 Secondary Target - 50:06:01:67:3e:a0:05:68 To modify the Service Profile for boot policy, perform the following steps: 1. Login to the Cisco UCS Manager. Click Servers tab > Policies > Boot Policies and then click Add. A pop-up window "Create Boot Policy" appears. 2. Enter the name as "UCS-Siebel" in the "Name" text box and in the Description text box enter "for Siebel blades" and ensure that the check box "Reboot on Boot Order Change" is checked. 3. Add the first target as CD-ROM, as this will enable you to install Operating System through KVM Console. 4. Click Add SAN Boot on the vHBAs section; in the "Add SAN Boot" pop-up window, type "vHBA0" and select the type as Primary and click OK. This will be the SAN Primary Target. 5. Click Add SAN Boot Target to add a target to the SAN Boot Primary in the vHBAs window. In the "Add SAN Boot Target" pop-up window, type "0" in the "Boot Target LUN". Enter "50:06:01:6e:3e:a0:05:68" in the "Boot Target WWPN" and select the type as "Primary" and then click OK. 6. To add another target to the SAN Boot Primary, click Add to add another SAN Boot Target in the vHBAs window; in the "Add SAN Boot Target" pop-up box, type "0" in the Boot Target LUN; type "50:06:01:67:3e:a0:05:68" in the Boot Target WWPN and ensure that the type selected is "Primary" and click OK. Note These WWPNs are from storage SPB0/ SPA0 ports. For more details, see: SAN Zoning Configuration, Figure 31. 7. Similarly for the SAN Secondary Target, click "Add SAN Boot" in the vHBAs window; in the "Add SAN Boot" pop-up window, type "vHBA1" and select the type as "Secondary" and then click OK. 8. Click Add SAN Boot Target to add a target to the SAN Boot Primary in the vHBAs window. In the "Add SAN Boot Target" pop-up window, type "0" in the "Boot Target LUN". Enter "50:06:01:6e:3e:a0:05:68" in the "Boot Target WWPN" and select the type as "Secondary" and then click OK. 9. To add another target to the SAN Boot Primary, click Add to add another SAN Boot Target in the vHBAs window; in the "Add SAN Boot Target" pop-up box, type "0" in the Boot Target LUN; type "50:06:01:67:3e:a0:05:68" in the Boot Target WWPN and ensure that the type selected is "Secondary" and click OK. Note These WWPNs are from storage SPB1 / SPA1 ports. For more details, see: SAN Zoning Configuration, Figure 31. 10. Click Save Changes to save all the settings. The Boot Policy window in Cisco UCS Manager is as shown in Figure 32. Figure 32 Boot Policy in Service Profile 11. To add this boot policy to the Service Profile, click Servers tab > Service Profiles > root > sb-as-1. Select the Boot Order on the right pane and click Modify Boot Policy. A pop-up window "Modify Boot Policy" appears. Select the newly created Boot Policy "UCS-Siebel" and click OK. This will reboot the blade, as "Reboot on Boot order change" is enabled in the Boot policy. Update the other service profiles in similar way with the boot policy "UCS-Siebel" to boot from the SAN after creating necessary LUNs / Storage groups in Storage array and Zones in Nexus Switches. Host - Storage Connectivity To establish the Host connectivity, you need to connect the host at the EMC VNX5500 array. Connecting Storage to the Host Since the zones are configured in the Cisco Nexus switches with the Host HBA WWPNs, they will appear in the EMC VNX5500 Unisphere. To connect storage to the host, perform the following steps: 1. Login to the EMC VNX Unisphere, click Hosts> Connectivity Status under "Host management" on the right side of the window. A pop-u
wrong_mix_domain_foundationPlace_00039
FactBench
3
9
https://www.nae.edu/148320/Thomas-Siebel
en
Thomas Siebel
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Thomas Siebel is the founder, chairman, and CEO of Siebel Systems. Founded in 1993, Siebel Systems rapidly became a leader in application software with more
en
/images/favicon.ico
NAE Website
http://www.nae.edu/19579/165897/20676/147474/167890/147561/147730/147738/147740/148320/Thomas-Siebel
Thomas Siebel is the founder, chairman, and CEO of Siebel Systems. Founded in 1993, Siebel Systems rapidly became a leader in application software with more than 8,000 employees in 32 countries, over 4,500 corporate customers, and annual revenue in excess of $2 billion before it merged with Oracle Corporation in January 2006. Now as chairman and CEO of C3 Energy, Mr. Siebel leads an accomplished team of machine learning, computer science, power system, and engineering experts to tackle one of the toughest technology challenges—to apply the sciences of big data, analytics, and machine learning to today’s energy industry to unlock significant value across the power grid. Mr. Siebel is the chairman of the Thomas and Stacey Siebel Foundation, which funds projects to support energy solutions, educational and research programs, public health, and the homeless and underprivileged. In 2015 the Foundation launched the Siebel Energy Institute, a global consortium for innovative and collaborative energy research for the public domain. Mr. Siebel serves on the College of Engineering boards at the University of Illinois and the University of California at Berkeley. He is a director of the Hoover Institution at Stanford University and was elected to the American Academy of Arts and Sciences in 2013. Mr. Siebel is a graduate of the University of Illinois at Urbana-Champaign, where he received a B.A. in history, an M.B.A., and an M.S. in computer science.
wrong_mix_domain_foundationPlace_00039
FactBench
3
93
https://www.t.u-tokyo.ac.jp/en/topics/foee/topics/setnws_20170410121658555365606877.html
en
Earn 2 research grants from the Siebel Energy Institute in connection with improving the reliability of energy systems
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2017-04-10T00:00:00
【Awards and Commendations】Earn 2 research grants from the Siebel Energy Institute in connection with improving the reliability of energy systems On 3rd Mar
en
https://www.t.u-tokyo.ac…s/favi-foe-1.png
東京大学大学院工学系研究科・工学部
https://www.t.u-tokyo.ac.jp/en/topics/foee/topics/setnws_20170410121658555365606877.html
【Awards and Commendations】Earn 2 research grants from the Siebel Energy Institute in connection with improving the reliability of energy systems On 3rd March 2017, Professor Shigehiko Kaneko, Assistant Professor Akane Uemichi, Department of Mechanical Engineering, Associate Professor Kenji Tanaka, Department of System Innovation( at that time)/ Technology Management for Innovation (Current), Earn 2 research grants from the Siebel Energy Institute in connection with improving the reliability of energy systems. ● Name, affiliation "Development of a Novel Scheme for Introducing Distributed Generation Systems Based on Business Continuity Planning Considering Disaster Risks" Shigehiko Kaneko (Lead Researcher) / Professor, Department of Mechanical Engineering, Graduate School of Engineering, The University of Tokyo Akane Uemichi (Collaborator) / Assistant Professor, Department of Mechanical Engineering, Graduate School of Engineering, The University of Tokyo "Blockchain-based Smart Metering and Electricity Trading" Kenji Tanaka (Lead Researcher) / Associate Professor, Department of System Innovation, Graduate School of Engineering, The University of Tokyo Annette Werth (Collaborator) / Department of System Innovation, Graduate School of Engineering, The University of Tokyo & Sony Computer Science Laboratory Yasuhiro Takeda (Collaborator) / OPT Incubate ● Name and brief explanation of the prize that was awarded The Siebel Energy Institute is an international consortium aiming at innovative collaborative research for the development of science and technology in the energy field, founded by the Thomas & Stacy Seabel based on research funds of $ 10 million. It consists of the following eight research institutes; Carnegie Mellon University, Ecole Polytechnique, MIT, Torino Polytechnique, Princeton University, University of California Berkeley, Illinois University Urbana, and the University of Tokyo. This research organization is supported by the advisory board of the industry, the initial members of that board are advanced companies related to energy such as Pacific Gas & Electric, Honeywell, C3 Energy, etc. In 2017, 14 research proposals were selected, please refer to the following URL. Http://www.siebelenergyinstitute.org/2017-research-grants/ ● About the awarded research and activities The Siebel Energy Institute awarded research grant funds to the following two research proposals: "Development of a Novel Scheme for Introducing Distributed Generation Systems Based on Business Continuity Planning Considering Disaster Risks"*by Professor Shigehiko Kaneko and "Blockchain-based Smart Metering and Electricity Trading" ** by Professor Kenji Tanaka. In the research grant program by Siebel Energy Institute that began in 2015, research proposals related to energy systems are selected from research proposals proposed by researchers belonging to member universities. In 2017, 14 themes were selected out of 37 research proposals. This time, the amount of research funding awarded by the Foundation is 50,000 dollars.Selected research topics are related to not only electricity infrastructure security but also development of algorithms expected to contribute to toughening of cyber security such as the Internet etc. which became one of irreplaceable infrastructure right now. It is expected that further development of research proposals will be made with this research grant fund as seed money. * "Development of a Novel Scheme for Introducing Distributed Generation Systems Based on Business Continuity Planning Considering Disaster Risks" Business continuity planning (BCP) is one of the important risk management strategies to enhance resilience of business operations and local communities in the case of disaster. In this research, we focus on introducing distributed generation equipment as a system for enhancing the effectiveness of BCP from the viewpoint of energy supply, including electricity and heat. Our research aims to (1) develop a suggestion scheme to optimize planning for energy system configuration including distributed generation equipment and cogeneration (CGS), (2) improve an economical index to judge whether a customer, who is interested in installing BCP equipment, should introduce distributed generation equipment considering the disaster risks, and (3) suggest an evaluation scheme for an appropriate amount of the governmental subsidy for the introduction of distributed generation equipment based on BCP. Introductory planning of the distributed generation equipment for a target building will be optimized by modeling the energy generation equipment and the disaster risks, then the whole energy demand-supply will be analyzed via mixed integer linear programming. A “disaster-risk-weighted damage inequality” as a decision scheme for installing a CGS will be improved from the viewpoint of practical use. Finally, Net Present Value of the energy system will be calculated to evaluate the governmental installing subsidy, thus contributing to the development of a resilient energy infrastructure with a reasonable, appropriate, and quantitative introductory planning and subsidy system. ** "Blockchain-based Smart Metering and Electricity Trading" The future electricity grid will be a two directional system with billions of consumers and prosumers interacting with each other. Micro-grids, including batteries, solar, or wind generation modules, will need to be interconnected using distributed energy management software. Being able to conceive a secure and decentralized control and billing system adapted to these autonomous, peer-to-peer exchanges is one of the biggest challenges of this century. We propose to use Blockchain as an underlying platform because could perfectly fit the requirements of a decentralized digital currency that provides bidirectional and transparent rewards to prosumers and that is independent from Feed-In tariffs by guaranteeing a given amount of energy and then converting it into fiat money on an open electricity market. Blockchain 2.0 also enables smart contracts that can further transform the electricity sector as it enables micro-transactions not only between micro-grids but also appliances. It provides effective incentives for subsystems to adapt to changing conditions that will contribute in cutting peak demands and contribute in solving the demand-response matching issue.
wrong_mix_domain_foundationPlace_00039
FactBench
1
32
http://www.siebelfoundations.com/2015/03/an-introduction-to-siebel-crm.html
en
Siebel Foundation: An Introduction to Siebel CRM
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Oracle Siebel CRM Oracle Siebel CRM is the world's most complete customer relationship management solution. Siebel CRM is available in m...
en
http://www.siebelfoundations.com/favicon.ico
http://www.siebelfoundations.com/2015/03/an-introduction-to-siebel-crm.html
Siebel GoTo View - Handling Realtime cases Hello All, We all must have used GoTo view functionality of siebel to navigate to a particular view from current view. What if the require...
wrong_mix_domain_foundationPlace_00039
FactBench
1
49
https://www.celebritynetworth.com/richest-businessmen/ceos/thomas-siebel-net-worth/
en
Thomas Siebel Net Worth
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2024-02-25T18:45:26+00:00
Thomas Siebel net worth: Thomas Siebel is an American business executive and entrepreneur who has a net worth of $4 billion. Thomas Siebel was born in Chicago
en
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Celebrity Net Worth
https://www.celebritynetworth.com/richest-businessmen/ceos/thomas-siebel-net-worth/
What is Thomas Siebel's Net Worth? Thomas Siebel is an American businessman who has a net worth of $4 billion. Thomas Siebel earned his fortune as the founder of the software company Siebel Systems and the artificial intelligence company C3.ai. He is also the chairman of First Virtual Group, a diversified holding company with interests in such areas as agribusiness and commercial real estate. In other endeavors, Siebel founded his own foundation to support philanthropic work. Thomas Siebel worked for Oracle from 1984 to 1990. In 1993 he co-founded Siebel Systems, a software company that designed, developed, marketed, and supported customer relationship management (CRM) applications. Oracle bought Siebel Systems in January 2006 for $5.8 billion. For many years Thomas famously had a bitter rivalry with Oracle founder Larry Ellison. Thomas' second cousin is an investment banker named Kenneth Siebel. Kenneth's daughter Jennifer Siebel is married to Gavin Newsom, the Governor of California. Early Life and Education Thomas Siebel was born on November 20, 1952 in Chicago, Illinois as one of seven children of Ruth and Arthur. For his higher education, he went to the University of Illinois Urbana-Champaign, from which he earned his BA in history, and later his MBA. Siebel also obtained an MS in computer science from U of I. Career Beginnings Between 1984 and 1990, Siebel held various management positions at the computer technology company Oracle Corporation. After that, he served as the CEO of the software company Gain Technology, which merged with Sybase in late 1992. Siebel Systems In 1993, Siebel founded Siebel Systems, a company that originally made sales force automation software. Eventually, it moved into the larger CRM market, and by the late 1990s was the dominant CRM vendor and the fastest-growing technology company in the United States. Siebel Systems grew to encompass over 8,000 employees in 32 countries before merging with Oracle Corporation in early 2006 in a deal that valued Siebel Systems at $5.8 billion. C3.ai In 2009, Siebel founded C3.ai, a technology company specializing in enterprise artificial intelligence. The company offers a product that uses machine learning and neural networks to solve complex analytical problems in the areas of industry, government, and commerce. Among its customers are the US Air Force and the Department of Defense. In 2019, C3.ai was included on CNBC's "Disruptor 50" list. Siebel serves as the chairman and CEO of the company; he sits on the board with such notable people as Condoleezza Rice and John Hyten. Philanthropy In 1996, Siebel established the Siebel Foundation. The organization supports underprivileged communities, educational and research programs, alternative energy solutions, and substance abuse prevention. Siebel later founded the Montana Meth Project to combat methamphetamine use, with a focus on teenagers. Elsewhere, he has made large donations to his alma mater U of I, with $32 million going to the construction of the Siebel Center for Computer Science and $25 million toward the construction of the Siebel Center for Design. Political Involvement Siebel made over $330,000 in political contributions between 2009 and 2014. Approximately 90% was for independents and 10% for Republican candidates. Later, in 2022, Siebel donated $90,000 to the convoy movement in Ottawa, Canada that protested COVID-19 vaccines and safety measures. Board Appointments Siebel sits on a number of boards, including the boards of advisors of the University of Illinois College of Engineering, the University of California, Berkeley College of Engineering, and the Stanford University College of Engineering. He is also a director of Stanford's Hoover Institution, and chairman of the boards of First Virtual Group and the American Agora Foundation. In 2013, Siebel was elected as a member of the American Academy of Arts and Sciences. Books Siebel has written non-fiction books and articles about business and technology. With Michael Malone, he published his first book, "Virtual Selling," in 1996. That was followed in 1999 by "Cyber Rules," co-written by Pat House. In 2001, Siebel published "Taking Care of eBusiness." His fourth book was "Digital Transformation," which came out in 2019. A Wall Street Times bestseller, the book examines how modern information technologies are impacting business, government, and society at large. Elephant Attack In August of 2009, Siebel was on a wildlife tour in Tanzania when an elephant charged at his guide and then turned on him, breaking several of his ribs and goring his leg. It was three hours before he was able to receive medical treatment. Flown back to the United States, Siebel lost half of his fluids before he was placed in the ICU. Over the next six months, he underwent 11 surgeries to fix his injuries. Siebel went on to undergo more surgeries in 2010, including various reconstructive surgeries. Personal Life With his wife Stacey, Siebel has four children. The family resides in Woodside, California. Siebel also owns and operates a working cattle ranch, the Dearborn Ranch, in Wolf Creek, Montana.
wrong_mix_domain_foundationPlace_00039
FactBench
2
0
https://www.tiki-toki.com/timeline/entry/396107/The-History-of-Siebel-CRM/
en
The History of Siebel CRM
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From OASIS to Oracle Siebel CRM
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From OASIS to Oracle Siebel CRM This timeline documents the history of Siebel Systems Inc. and its products.;xNLx;;xNLx;Please click Continue to start.;xNLx;Enjoy the timeline in 2D or 3D. For more information and links click the More button in each entry. OASIS project kick-off at Oracle Tom Siebel, VP of Direct Marketing at Oracle and his pre-sales techs launch project OASIS, "the genesis of the CRM industry" (Mei Lin Fung) OASIS in the News In his role as Vice President for Oracle’s direct marketing division, Tom Siebel introduces OASIS (Oracle Automated Sales Information System), which can be seen as the predecessor of Siebel Sales Force Automation. Tom Siebel leaves Oracle Tom Siebel leaves Oracle and becomes CEO of Gain Technology. Sybase acquires Gain Technology Inc. As CEO of Gain Technology, Tom Siebel sells the company to Sybase and lays the financial foundation for Siebel Systems. Siebel Systems Founded Siebel Systems Inc. founded by Thomas M. Siebel and Patricia House. Charles Schwab joins Siebel Board of Directors Charles Schwab joins the Siebel Board of Directors. Charles Schwab & Co. is one of the first key customers using Siebel CRM. Siebel Sales Enterprise Siebel Systems ships the initial release of Siebel Sales Enterprise (SSE). Siebel Sales Version 2 Released Siebel Systems Inc. releases Sales Force Automation (SFA) Version 2 with 'Opportunites' and Sales Forecasting as well as reporting capabilities. IPO: Siebel Systems Inc. goes public Listed as SEBL, Siebel Systems Inc goes public on NASDAQ with an initial offering of 1.9 million shares at USD 17 each. Leader in Sales and Marketing Information Systems On siebel.com, Siebel Systems Inc. presents itself as the leader in sales and marketing information systems. Siebel 3.0 Released Siebel releases version 3 of its sales and marketing information system. Siebel acquires InterActive WorkPlace Siebel Systems Inc. acquires intranet BI software maker InterActive WorkPlace Inc. Siebel Buys Nomadic Systems Siebel Systems Inc. acquires Nomadic Systems Inc., heading into the pharma industry. Siebel Certification Siebel launches the Certified Consultant program Siebel Buys Scopus Siebel Systems acquires customer service software maker Scopus for $460 Million. Siebel 98 Released Siebel Systems releases Siebel 98 Siebel 99 Released Siebel 99 introduces web-based applications, handheld support and document generation. sales.com Siebel launches sales.com, a web portal for sales information. Siebel Observer Launch Bruce Daley launches the first comprehensive information site on Siebel - the Siebel Observer. Fastest Growing Company Fortune magazine names Siebel Systems Inc. the fastest growing company in the USA. Alliance with IBM Siebel Systems Inc. agrees with IBM to develop and sell Siebel software together. Siebel Buys OnTarget Siebel Systems acquires OnTarget, adding sales consulting services to its portfolio. IBM launches Siebel CRM project IBM launches one of the biggest Siebel CRM implementation projects, rolling out to more than 60000 users worldwide. Deloitte becomes Global Strategic Partner Long-time consulting partner Deloitte becomes a Global Strategic Partner of Siebel Systems. Siebel acquires Paragren Siebel buys marketing software maker Paragren Technologies Inc. Siebel 2000 Siebel Systems Inc. releases Siebel 2000. This milestone release covered web access, EAI, marketing and BI capabilities. First Release of Siebel Mid Market Edition Based on Siebel 2000, Mid Market Edition is a downsized version aimed at the small and medium business market OnLink and Janna Acquisitions Siebel expands with buying OnLink (e-commerce) and Janna (financial services). $ 1 Billion in Revenue The revenue of Siebel Systems Inc. for 2000 surpasses $ 1 billion. Siebel 7.0 Released Siebel releases version 7.0, the first completely web-based version. Siebel Buys nQuire Siebel Systems Inc. acquires BI software maker nQuire, laying the foundation for Siebel Analytics (and later Oracle BI). The Man Who Sees Around Corners With data from Siebel's sales pipeline, Tom Siebel and company brace for a recession. The King of Customer Tom Siebel named CEO of the Year by Industry Week Siebel European User Week Barcelona The European User Week in 2002 takes place in Barcelona. Siebel 7.5.2 Released Siebel releases version 7.5.2 Universal Application Network Siebel announces the release of version 1.0 of UAN (Universal Application Network), the result of cooperation with major middleware vendors and one of the industry's first standardized hub-and-spoke integration packages. Siebel in Turmoil Siebel Systems is not spared by the burst of the dot-com bubble and reports its first net loss ($ 92 million) since 1998. Siebel Universal Customer Master Siebel UCM (Universal Customer Master) is introduced. It is one of the first Customer Hubs in the Industry. In the course of the next two years, Siebel UCM and UAN revenues rise rapidly to be almost 10% of the corporation's revenues. Accenture Becomes Global Strategic Partner Accenture and Siebel announce their global strategic partnership. Siebel 7.5.3 Released Siebel 7.5.3 introduces major UI enhancements (shuttle applet). CRM OnDemand Released Siebel announces the release of CRM OnDemand. Developed by Siebel and IBM, this marks the second entry of Siebel into cloud-based CRM (after sales.com which went out of business in 2000). Project Nexus Launched Siebel publicly announces its project 'Nexus'. The SOA based component framework was supposed to support .NET and J2EE but was never released. Siebel 7.7 Released Siebel Systems Inc. releases Siebel 7.7 with redesigned UI. The release introduces iHelp and Marketing Segmentation with Siebel Analytics. Mike Lawrie named CEO Former IBM executive Mike Lawrie is named CEO of Siebel Systems. Tom Siebel stays chairman. Oracle Launches Project Fusion Planned as a successor to the eBusiness ERP suite both powered and delayed over the years by numerous acquisitions, Oracle launches the biggest enterprise software project on the planet: "Fusion" Siebel challenges Salesforce Siebel Systems releases CRM OnDemand version 6 with a host of new features aimed directly at the competitor-in-the-cloud Salesforce Siebel Business Analytics wins Award Siebel Systems announces that its Business Analytics offering (formerly nQuire) received the 2004 RealWare Award. George Shaheen named CEO George Shaheen replaces Mike Lawrie as the CEO of Siebel Systems. Siebel 7.8 Released Siebel 7.8 introduces service-oriented order management.
wrong_mix_domain_foundationPlace_00039
FactBench
1
28
https://www.mphasis.com/home/services/application-services/customer-relationship-management/siebel.html
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Oracle SIEBEL CRM Solutions
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[ "Siebel CRM", "Oracle Siebel CRM", "CRM solutions", "Siebel Services", "SIEBEL CRM Migration", "SIEBEL CRM Solutions", "oracle siebel crm software" ]
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Oracle SIEBEL CRM Solutions - Mphasis expertise in Siebel CRM drives digital transformation.
en
https://www.mphasis.com/content/dam/mphasis-com/common/icons/favicon.ico
https://www.mphasis.com/home/services/application-services/customer-relationship-management/siebel.html
Our Siebel offerings cover development and consultancy, including implementations from Siebel 5.x to 8.x. It provides for: • Full lifecycle of end-to-end application implementation and development activities • Program management, assessment, functionality assessment, functional and technical development, testing, training, and post-implementation support • PC4 Mphasis proprietary tool • Objective review of the application for best practices applied against the configuration of the customer's Siebel repository • Offshore development and support • Blended Mphasis onshore and offshore team to reduce total cost of ownership • Integration with SAP, Oracle, SFDC, Veeva, PeopleSoft, JD Edwards, BEA, WebSphere, and other enterprise applications; integration with Siebel On-Demand • Data cleansing and Siebel archiving • Implementation of real-time OBIEE /Siebel analytics
wrong_mix_domain_foundationPlace_00039
FactBench
3
89
https://www.businesswire.com/news/home/20230919861208/en/Siebel-Scholars-Foundation-Announces-Class-of-2024
en
Siebel Scholars Foundation Announces Class of 2024
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2023-09-19T13:00:00+00:00
The Siebel Scholars Foundation today announced the recipients of the 2024 Siebel Scholars award. Now in its 23rd year, the Siebel Scholars program ann
en
https://www.businesswire.com/news/home/20230919861208/en/Siebel-Scholars-Foundation-Announces-Class-of-2024
REDWOOD CITY, Calif.--(BUSINESS WIRE)--The Siebel Scholars Foundation today announced the recipients of the 2024 Siebel Scholars award. Now in its 23rd year, the Siebel Scholars program annually recognizes nearly 100 exceptional students from the world’s leading graduate schools of business, computer science, and bioengineering. The 83 distinguished students of the Class of 2024 join past Siebel Scholars classes to form an unmatched professional and personal network of more than 1,800 scholars, researchers, and entrepreneurs. Through the program, this formidable group brings together diverse perspectives from business, science, and engineering to influence the technologies, policies, and economic and social decisions that shape the future. “Every year, the Siebel Scholars continue to impress me with their commitment to academics and influencing future society. This year’s class is exceptional, and once again represents the best and brightest minds from around the globe who are advancing innovations in healthcare, artificial intelligence, financial services, and more,” said Thomas M. Siebel, Chairman of the Siebel Scholars Foundation. “It is my distinct pleasure to welcome these students into this ever-growing, lifelong community, and I personally look forward to seeing their impact and contributions unfold.” Founded in 2000 by the Thomas and Stacey Siebel Foundation, the Siebel Scholars program awards grants to 16 universities in the United States, China, France, Italy and Japan. Following a competitive review process by the deans of their respective schools on the basis of outstanding academic achievement and demonstrated leadership, the top graduate students from 27 partner programs are selected each year as Siebel Scholars and receive a $35,000 award for their final year of studies. On average, Siebel Scholars rank in the top five percent of their class, many within the top one percent. This year’s honorees are: Graduate Schools of Bioengineering Johns Hopkins University, Whiting School of Engineering and School of Medicine: Fan-En Chen, Inez Lam, Sixuan Li, Sarah Yoseph Neshat, Paul Sargunas Massachusetts Institute of Technology, School of Engineering: Pablo Cárdenas R., Viraat Goel, Itai Levin, Krista Pullen, Erin Tevonian Stanford University, School of Engineering and School of Medicine: Gustavo Ramon Chau Loo Kung, Michaela Hinks, Ali Kight, Gwanggyu Sun, Xianghao Zhan University of California, Berkeley, College of Engineering: Cindy Ayala, Ruiming Cao, Sita Srinivasan Chandrasekaran, Cameron Tadashi Kato, Andre Lai University of California, San Diego, Institute of Engineering in Medicine and Jacobs School of Engineering: Gisselle Gonzalez, Zhongyuan Guo, Bojing Blair Jia, Josh Mesfin, Madison Wilson Graduate Schools of Business Massachusetts Institute of Technology, Sloan School of Management: Shiv Bhakta, Erica Cappon, Aoying Huang, Stefan Sayre, Tim Valicenti Stanford University, Graduate School of Business: Tye Gerrard, Zane Stiles, Jessica Wang, Mark Whittaker, Andrew Wooten University of Chicago Booth School of Business: Michelle Cao, Christian Eron, Anna Hillel, Kinaan Patel, Lucy Reading Graduate Schools of Computer Science Carnegie Mellon University, School of Computer Science: Lea Elise Albaugh, Bailey Flanigan, Maxwell Jones, Paul Pu Liang, Shih-Lun Wu Harvard John A. Paulson School of Engineering and Applied Sciences: Salma Abdel Magid, Alex Cabral, Yuji Chai, Eric Ransom Knorr, Lily Xu Massachusetts Institute of Technology, School of Engineering: Kiril Bangachev, Charles Spencer Comiter, Abhishek Mukherjee, Chanwoo Park, Charlotte Park Princeton University, School of Engineering and Applied Science: Linda Cai, Xinyi Chen, Minsung Kim, Akshara Prabhakar, Angelina Wang Stanford University, School of Engineering: Lovish Chopra, Sharon Lee, Julia R. Reisler, Daniel Shin, David Wendt Tsinghua University, Department of Computer Science and Technology: Yan Fang, Xiyuan Shen, Wenhou Sun, Leping Wang, Jintao Zhang University of California, Berkeley, College of Engineering: Arjun Bhorkar, Sandeep Mukherjee, Anish Muthali University of Chicago, School of Computer Science: Jas Brooks, Kuntai Du, Miao Li, Madeleine Roberts, Divij Sinha University of Illinois at Urbana-Champaign, College of Engineering: Shivam Agarwal, Seemandhar Jain, Vidya Kamath Pailodi, Ruizhong Qiu, Shradha Sehgal To date, the over 1,800 Siebel Scholars have driven innovations in over a dozen industries, launched more than 1,100 products, authored more than 430 patents, published over 43 books and more than 4,366 articles or book chapters, and managed more than $2.8 trillion in assets. As leaders of some of today’s most preeminent start-ups, nonprofits and research institutions, Siebel Scholars have served on more than 344 boards, established more than 55 philanthropic initiatives, and founded more than 158 companies – of which more than 57 have successfully gone public or were sold to enterprises including Google, Intuit, Match.com and Dropbox. For more information about the Siebel Scholars program, please visit www.SiebelScholars.com. About Siebel Scholars The Siebel Scholars program was founded in 2000 by the Siebel Foundation to recognize the most talented students at the world’s leading graduate schools of business, computer science, bioengineering, and energy science. These include: Carnegie Mellon University; École Polytechnique; Harvard University; Johns Hopkins University; Massachusetts Institute of Technology; Northwestern University; Politecnico di Torino; Princeton University; Stanford University; Tsinghua University; University of California, Berkeley; University of California, San Diego; University of Chicago; University of Illinois at Urbana-Champaign; University of Pennsylvania; and University of Tokyo. Today, our active community of over 1,800 leaders serves as advisors to the Siebel Foundation and works collaboratively to find solutions to society’s most pressing problems. About the Siebel Foundation The Thomas and Stacey Siebel Foundation, a nonprofit, public benefit corporation, was established as a private foundation in 1996. Its mission is to foster programs and organizations that improve the quality of life, environment, and education of its community members. The Siebel Foundation funds projects to support education, the homeless and underprivileged, public health, research and development around the world.
wrong_mix_domain_foundationPlace_00039
FactBench
3
5
https://grainger.illinois.edu/alumni/hall-of-fame/thomas-siebel
en
Thomas M. Siebel
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Thomas M. Siebel
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https://cdn.brand.illinois.edu/favicon.ico
https://grainger.illinois.edu/alumni/hall-of-fame/thomas-siebel
Thomas Siebel is the chairman of First Virtual Group, a diversified holding company with interests in commercial real estate, agribusiness, global investment management, and philanthropy. Siebel is the founder and chairman of C3, an energy and emissions management company. Siebel was the founder, chairman, and chief executive officer of Siebel Systems, one of the world’s leading software companies, which merged with Oracle Corporation in January 2006. founded in 1993, Siebel Systems rapidly became a global leader in application software. Before founding Siebel Systems, Siebel served as chief executive officer of Gain Technology. From 1984 through 1990 he was an executive at Oracle Corp., where he held a number of senior management positions. He is a frequent industry spokesman and is the author of three books: Taking Care of eBusiness, Cyber Rules, and Virtual Selling. Siebel is a graduate of the University of Illinois at Urbana-Champaign, where he received a Bachelor of Arts in History, a Master of Business Administration, and a Master of Science in Computer Science. An active philanthropist, Siebel is the founder and chairman of the Siebel Scholars Foundation and the Meth Project Foundation, initiatives of the Siebel Foundation. The Siebel Foundation is active in the support of education, health, drug prevention, wildlife habitat preservation, conservation, and support for the homeless. Siebel serves on the board of advisors of the Stanford University College of Engineering, the University of Illinois College of Engineering, and the University of California at Berkeley College of Engineering. He is a director of the University of Illinois Foundation and the Hoover Institution at Stanford University. Degrees
wrong_mix_domain_foundationPlace_00039
FactBench
1
69
https://www.wikiwand.com/en/Thomas_Siebel
en
Thomas Siebel
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Thomas M. Siebel is an American billionaire businessman, technologist, and author. He was the founder of enterprise software company Siebel Systems and is the founder, chairman, and CEO of C3.ai, an artificial intelligence software platform and applications company.
en
https://wikiwandv2-19431…icon-180x180.png
Wikiwand
https://www.wikiwand.com/en/Thomas_Siebel
American businessman / From Wikipedia, the free encyclopedia Dear Wikiwand AI, let's keep it short by simply answering these key questions: Can you list the top facts and stats about Thomas Siebel? Summarize this article for a 10 year old SHOW ALL QUESTIONS
wrong_mix_domain_foundationPlace_00039
FactBench
3
27
http://www.siebelfoundations.com/
en
Siebel Foundation
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en
http://www.siebelfoundations.com/favicon.ico
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Hello All, We all must have used GoTo view functionality of siebel to navigate to a particular view from current view. What if the requirement is to get to a particular record on a record? Well this cannot be directly achieved via GoTo View as we cannot pass Id there. But this can be achieved if we pass the context BO in GoTo View, i.e. The syntax is TheApplication().GoToView("ViewName","BO"), we need to set the record context in BO then pass the BO. Algo: 1.Take the RowId of the record we want to navigate to 2. Query the record to set the context 3. Pass the BO Variable with GoTo View, to see the magic happen :-) Sample Script: if(MethodName == "Navigate") { var sB0 = TheApplication().GetBusObject("Auto Vehicle") var gBc = sB0.GetBusComp("Auto Vehicle"); var assetId = this.BusComp().GetFieldValue("Asset Id"); //Id for the record we want to navigate with(gBc) //Set the context by querying the record { ClearToQuery(); SetViewMode(AllView); SetSearchSpec("Id",assetId); ExecuteQuery(ForwardOnly); } TheApplication().GotoView("Auto Vehicle Service Request View",sB0); //call goto view with BO context return(CancelOperation); } //end method Simple yet very useful, your comments and suggestion are always welcome. Hello All, In this post let us try to put restriction on the Type of files while adding new Attachments. The Logic is pretty simple, 1. Identify the Target Attachment BC 2. Identify the File Type Field 3. Write Script on PreWriteRecord of Business Component In any attachment applet, we can see the Fields Name, Size (in Bytes) ,Type etc. Lets Try to write a Piece of Code to fetch the Type of File: The code below prevent to attach exe, msi or apk files that can be cause potential threats to system Error Popup on Save Record: This way we can keep our file system clean from any virus, unwanted apps etc.. Smart way to secure application :-) Previous Post Next Post Hello All, In this post let us try to put size restriction while adding new Attachments. The Logic is pretty simple, 1. Identify the Target Attachment BC 2. Identify the File Size Field 3. Write Script on PreWriteRecord of Business Component In any attachment applet, we can see the Fields Name, Size (in Bytes) ,Type etc. Lets Try to write a Piece of Code to fetch the Size: Error Popup on Save Record: very simple effective solution to Keep Siebel File System under control :-) ,any suggestions are always welcome. Hello All, Siebel Attachment's are very useful functionality to attach documents, files ,images etc. with parent records. There are certain consideration with attachment that comes into picture one day or the other. 1. Size Restriction on Attachments 2. Type Restriction on Attachments 3. Size control for Siebel File System 4. FS Cleanup to clear orphan Attachments lets cover these one by one, before starting let us first check the total size of attachments under a particular entity, (Service Request in my case) Client Side BS to get the Size of attachment the output will be in bytes , we can convert to MegaBytes by dividing by 1024, or GigaBytes by dividing 1024*1024 As Highlighted by Alex Sir , it will be divide by 1,000,000 not 1024 to convert to Mega Bytes here, 10306580 if Divided by 1024*1024 gives 9.82 GB We will continue with Putting restriction on file attachments in next post. Hello All, There have been certain requirement that makes us write repetitive code, like sending email or SMS where we need to write either a function or script each time we need to call the code. Can there be some better way of handling this type of repetitive code? Application Level functions are the solution to these type of requirement. Consider one more case we use LookupValue functions to fetch LOV value that gives us either Name or Display Value. In case when length is more then 30 we need to call custom code. Here we can make a Application level function say LookupDesc that returns Description and can be call by TheApplication() method. See sample code for the same //Your public declarations go here... function LookUpDesc(Type,Value) { try { var sDesc = ""; var boLOV = TheApplication().GetBusObject("List Of Values"); var bcLOV = boLOV.GetBusComp("List Of Values"); with (bcLOV) { ClearToQuery(); SetViewMode(AllView); ActivateField("Description"); SetSearchSpec("Type", Type); SetSearchSpec("Value", Value); ExecuteQuery(ForwardOnly); if (FirstRecord()) { sDesc = GetFieldValue("Description"); } } //with return(sDesc); } catch(e) { throw(e); } finally { bcLOV = null; boLOV = null; } } Add this function in Application: You can use this with below Syntax: try and explore the code reusability :-) Hello All, Before we write any example let us first understand what are Triggers. Just like database triggers that execute on/after/before certain event to execute a set of statements, Apex triggers also server the same purpose. Triggers allows us to do custom actions on events, i.e. do some field setting, fire SOQL statement, execute some complex equation, supported events , before insert before update before delete after insert after update after delete after undelete sample Trigger syntax, trigger TriggerName on ObjectName (trigger_events) { //code here } TriggerName is unique Name for Trigger, Object Name is Entity Name, Note : in the below example we are using Context to get the current record details, for(Opportunity opp : Trigger.New) e.g. 1. set a Field value when a Opportunity record is updated trigger SetBuyingTimeFrame on Opportunity (before update) { for(Opportunity opp : Trigger.New) { opp.Buying_Time_Frame__c = '1-Immediate'; } } 2. Using a If Else condition in trigger trigger SetBuyingTimeFrame on Opportunity (before update) { for(Opportunity opp : Trigger.New) { if(opp.Enquiry_Classification__c=='1-Excellent') { opp.Buying_Time_Frame__c = '1-Immediate'; } else { opp.Buying_Time_Frame__c = '5-Within 3 Months'; } } } 2. Using a switch statement in trigger ttrigger SetBuyingTimeFrame on Opportunity (before update) { for(Opportunity opp : Trigger.New) { switch on opp.Enquiry_Classification__c{ when '1-Excellent' {opp.Buying_Time_Frame__c = '1-Immediate';} when '2-Very High' {opp.Buying_Time_Frame__c = '2-Within 1 Week';} when '3-High' {opp.Buying_Time_Frame__c = '3-Within 2 Weeks';} when else {opp.Buying_Time_Frame__c = '5-Within 3 Months';} } } } the examples are endless :-), more details are available on link, Hello All, Many times we require data from other entity being stored and referenced in source entity. i.e. Account Details in Opportunity. We have Lookup relationship type for implementing the requirement, so lookup defines a way to get fields data from some Target entity to the source Entity let see a simple scenario, we require to bring Financer to Opportunity (Financer is a type of Account with Type having value Technology Partner) 1. Setup- Objects - Fields ,click New Select Lookup Relationship 2. Select the Target Entity, Since i need to fetch account details i will choose Account. 3. Provide Field Label and Description, there are Option to make the Fields Required, by Ticking the Required Flag and option for deleting the Relationship (clear the value or do not delete) 4. Now Comes the Important part, setting the Filter Criteria, As mentioned in the beginning, i need to show Account in the Lookup, that have Type as Technology Partner. Select the field in Account on which we need to Filter Account:Type ,and in value choose Technology Partner from the Popup List. Now when we see the Financer in the Form , we see only Records that match the Filter Criteria specified. Save and add field on the layout. I will be covering some more complex scenarios in upcoming posts.
wrong_mix_domain_foundationPlace_00039
FactBench
2
10
https://www.linkedin.com/pulse/building-data-lake-foundation-siebel-aws-james-chan
en
Building a Data Lake Foundation for Siebel on AWS
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[ "" ]
null
[ "James Chan" ]
2019-08-02T12:51:38+00:00
Nowadays, companies needed a new tech stack giving them a whole bunch of benefits including taking the data from their premise and pulling it into the cloud, helping them to deliver better customer experiences. In running customer data and analytics functions in the cloud rather than on-premises, te
en
https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca
https://www.linkedin.com/pulse/building-data-lake-foundation-siebel-aws-james-chan
Nowadays, companies needed a new tech stack giving them a whole bunch of benefits including taking the data from their premise and pulling it into the cloud, helping them to deliver better customer experiences. In running customer data and analytics functions in the cloud rather than on-premises, teams can spend their time focused on customer outcomes instead of the “heavy lifting” of building and maintaining data analytics pipelines and systems. Siebel is a popular and widely used customer relationship management (CRM) platform. It lets you store and manage prospect and customer information—like contact info, accounts, leads, and sales opportunities—in one central location. This post discusses how to extract data from the on-premise Siebel database and save it on a centralized AWS data lake repository with various formats. Although Amazon S3 provides the foundation of a data lake, other data stores are added to tailor the data lake for business needs. It also addresses the integration with other AWS services for data processing and analytics. Design Concerns Here are some of the design points that we considered, Data Lake should be able to store all structured, semi-structures and un-structured data at any scale. The platform can run different types of analytics, from visualisations to big data processing, real-time analytics, and machine learning to guide better decision. The data lake solution should impose no/low impact on production workloads. The architecture should de-couples of storage from compute and data processing, and able to integrate with cluster-less and server-less AWS services. The data processing component follows an architecture pattern called Lambda Architecture. It is designed to handle massive quantities of data by taking advantage of both batch and stream-processing methods. Please refer the Wikipedia for more information. Data Architecture Overview The architecture in Figure 2 describes conceptually how we build our data transform pipeline. At the far left, we have incoming data source from on-premise Siebel database. Data is extracted using AWS Data Migration Service (DMS) with Amazon Kinesis Data Stream as a target. The persistent layer stores incoming data on S3 for batch processing. While the streaming layer transforms the CDC records for near real-time references and reporting. The right side illustrates how the data lake can be read from various Amazon services for business needs. Data Ingestion We use AWS DMS in the data integration pipeline to replicate data in near real time directly into Kinesis Data streams. With this approach, we can build a decoupled and eventually consistent view of database on various data stores such as S3 and DynamoDB. AWS Database Migration Service serialises each database record to Kinesis data stream with JSON format. With object mapping, users can determine how to structure the data records in the stream and define the partition key for grouping the data into its shards. With AWS DMS version 2.3.0 and later, you can create an Oracle CDC task that uses an Active Data Guard standby instance as a source for replicating ongoing changes. Doing this eliminates overloading the primary server. For migrations with a high volume of changes, CDC performance is usually much better when using Binary Reader than when using Oracle LogMiner. To use Oracle Active Standby as a source with Binary Reader for CDC in AWS DMS, apply the configurations as follow, Create the following directories on the primary server for the standby instance CREATE OR REPLACE DIRECTORY "DMS_MIGRATION_REDO" AS '<<REDO_LOG_LOCATION>>'; CREATE OR REPLACE DIRECTORY "DMS_MIGRATION_ARCHIVE" AS '<<ARCHIVE_LOG_LOCATION>>'; Create a source endpoint for Oracle Active Standby with extra connection attributes useLogminerReader=N;useBfile=Y;archivedLogDestId=1;additionalArchivedLogDestId=2 As AWS DMS supports multiple Target Endpoints from a single Source Endpoints, a single replication instance can host one or more replication tasks to achieve such implementation. Figure 3 shows an alternative data integration pipeline, Recently AWS DMS announced support for migrating data to Amazon S3 from any AWS-supported source in Apache Parquet data format, which is commonly used for data analytics. AWS DMS uses table mapping to specify the data source schema, data, and any transformations that should occur during the task. You can use source filters to limit the number and type of records transferred from your source to your target. As Lambda architecture mainly depends on a data model with immutable data source, you can use filters to exclude records in transient states, such as work-in-progress transactions. Data Processing Lambda architecture takes two processing paths, a persistent (batch) layer and a streaming (speed) layer. Persistent layer manages the master data and precomputes the batch views. Normally it might take a large amount of time for files to be processed in batch mode. Streaming layer processes the data in near real time as they arrived. In the point of performance, the latency of batch processing will be in minutes to hours while the latency of stream processing will be in seconds or milliseconds. Persistent Layer We have our data sources which can be structured and unstructured. They all integrate into a raw data store that consumes data in the purest possible form i.e. use least transformations. This is known as Raw Data Lake and kept as single source of truth. It provides data scientists an avenue to explore data and create hypothesis, or as a repository for data analysts to analyse data and find patterns. The pipeline persists the streaming data to Amazon S3 using Amazon Kinesis Firehose. Once the raw data stored on S3, users can define the lifecycle policies which determine when objects transition to another storage class. For example, you might choose to transition objects to the Standard-Infrequent Access storage class 30 days after created and archive to the Amazon Glacier a year after. We have batch processing engine that processes the raw data into something that can be consumed by the users i.e. a structure that can be used to reporting to the end-used. We called the second tier of transformed data as Analytic Data Lake. It provides a data store for business users to explore data and create analytic reports. Columnar data formats are key for BI and data analytics workloads. They help to optimise the analytics query performance, because they drastically reduce the overall disk I/O requirements, and also reduce the amount of data to load from disk with data compression. One of most commonly used formats is Apache Parquet. AWS Glue is used to transform the raw data into Apache Parquet format and save it into Analytic Data Lake. First, we define a database and configure a crawler to explore data in Raw Data Lake. Then create an ETL job which perform the parquet conversion and save the output to destination. In addition, AWS Glue’s DynamicFrames support native partitioning using a sequence of keys. Systems like Amazon Athena, Amazon Redshift Spectrum, and AWS Glue itself can use these partitions to filter data by value without making unnecessary calls to Amazon S3. This can significantly improve the performance of applications that need to read only a few partitions. It is important to schedule a Crawler job to keep AWS Glue Data Catalog in sync with Amazon S3 for both Raw and Analytic Data Lakes. Streaming Layer Real time processing deals with streams of data that are captured in real-time and processed with minimal latency to generate near real-time cache store or reporting. Two main tasks are done in the speed layer: first, the customer related data, such as contact info, accounts, leads, is updated in Amazon DynamoDB for cache reference; Second, is performed the analyse and report of workflow statistics such as aggregate transaction response times. Cache Streaming For customer related information, we need to build a cache layer which provide single-digit milli-seconds latency for accesses from API requests. Amazon DynamoDB is a fully managed NoSQL database service that provides fast and predictable performance with seamless scalability. It has dynamic schema for semi-structured/unstructured data, which is stored in many ways: it can be column-oriented, document-oriented, graph-based or organised as a key-value store. Figure 4 illustrates the mapping of relational data model with NoSQL data store. The sample has 3 relational entities (<companies>, <orders> and <order_items>) with the parent-child relationships defined in relational database. On the DynamoDB side, one single table is created to capture all the business information among these relational tables. The hash key of the NoSQL table is company's unique identifier. Please read my previous post, Near Zero Downtime Migration From Oracle Database to DynamoDB, for more details about the data modeling and mapping design. AWS Lambda allows for stateless invocation of code in response to events. A Lambda function would be triggered by a batch of events on Kinesis Data stream, transforms the data based on the mapping rules and store it into DynamoDB. Analytic Streaming The incoming data from the Kinesis Data stream is fed into Kinesis Analytics that provides an easy way to process the data in real time. Analytics allows writing standard SQL queries to extract specific components from the incoming records and perform real-time ETL on it. You can write a time-based windowed query with analytic functions such as computing average or count, e.g. CREATE OR REPLACE STREAM "srm_request_agg_stream" ( status VARCHAR(10), avg_tran_time INTEGER, tran_count INTEGER); CREATE OR REPLACE PUMP srm_request_pump AS INSERT INTO srm_request_agg_stream SELECT STREAM status ,AVG(TSDIFF(actl_start_dt - actl_end_dt)) ,COUNT(*) FROM source_srm_request_stream WHERE status in ('SUCCESS', 'ERROR') WINDOWED BY STAGGER ( PARTITION BY status RANGE INTERVAL '5' MINUTE); The processed data from the query is fed into Firehose delivery streams, which batch the data into CSV files and store it in Analytic Data Lake. This layer's views may not be as accurate or complete as the ones eventually produced by the persistent layer, but they are available almost immediately after data is received. They can be purged with schedule job when the batch layer's views for the same data become available. Data Consumption The data integration pipeline stores the Siebel information on various AWS repositories, Siebel raw data on Amazon S3 (Raw Data Lake) Batch processed analytic data on Amazon S3 (Analytic Data Lake) Near real-time processed analytic data on Amazon S3 (Analytic Data Lake) Business cache data on Amazon DynamoDB (Cache Data Store) With Lambda architecture, the Streaming Layer is responsible for handling low latency updates, which occur due to high latency batch view creation in the Persistent Layer. Queries on Analytic Data Lake with combination of both batch and real-time views provides a complete picture of analytic data including the latest updates. The Siebel Data Lake can be the reference data stores for some of AWS services, such as Amazon Lambda AWS Lambda is a compute service that lets you run codes without provisioning or managing servers. Lambda functions perform reading an item (GetItem operation) or multiple items (BatchGetItem operation) from DynamoDB. Users can access these Lambda functions through an API provided by the AWS API Gateway service. Amazon Athena Amazon Athena is a managed interactive query service that makes it easy to analyse data in Amazon S3 using standard SQL. Athena uses the AWS Glue Data Catalog as a central location to store and retrieve table metadata. The Athena execution engine requires table metadata that instructs it where to read data, how to read it, and other information necessary to process the data. Within the Analytic Data Lake, the processed data is stored in Apache Parquet and CSV formats for batch and speed layers respectively. Amazon QuickSight Amazon QuickSight is best known for stunning visualisations, interactive dashboards, and accurate machine learning insights. Data sets are built from processed CSV files on Amazon S3 (Streaming Layer) or Athena data source (Persistent Layer). It’s super-fast, parallel, in-memory, calculation engine (SPICE) parses the ingested data and allows users to create a variety of visualisations with different graph types. Amazon SageMaker Amazon SageMaker is a service that enables a developer to build and train machine learning models for predictive or analytical applications in the AWS public cloud. Machine learning offers a variety of benefits for enterprises, such as advanced analytics for customer data. Amazon SageMaker provides built-in and common machine learning algorithms, along with other tools, to simplify and accelerate the process. Conclusion Obtaining a 360-degree customer view means having a holistic customer profile record that captures different types of data from across channels and systems, aggregates that data to understand what’s important to customers, and applies those insights to deliver personalised, engaging customer experiences. The road to obtaining a customer 360 view usually involves the development of a data lake that unifies data from all customer touch-points – streaming, structured data files, unstructured documents, emails, webchats, web logs, transaction logs, and social posts. Oracle Siebel is branded as one of the most comprehensive customer relationship management (CRM) solutions and provides an extensive set of customer information in structured format. Building a data lake on Amazon S3 provides an organisation with countless benefits. It allows you to access diverse data sources, determine unique relationships, build AI/ML models to provide customised customer experiences, and accelerate the curation of new data sets for consumption.
wrong_mix_domain_foundationPlace_00039
FactBench
2
47
https://www.oreilly.com/library/view/oracle-siebel-crm/9781849681865/ch06.html
en
Oracle Siebel CRM 8 Developer's Handbook [Book]
https://www.oreilly.com/library/cover/9781849681865/1200w630h/
https://www.oreilly.com/library/cover/9781849681865/1200w630h/
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[ "" ]
null
[ "Alexander Hansal" ]
null
Chapter 6. Views and Screens Views and screens are the foundation for the Siebel CRM user interface. In this chapter, we will learn how to create and configure both object … - Selection from Oracle Siebel CRM 8 Developer's Handbook [Book]
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wrong_mix_domain_foundationPlace_00039
FactBench
2
91
https://www.essay48.com/case/12303-Siebel-Systems-Anatomy-of-a-Sale-Part-2-Five-Cs-Of-Marketing
en
Siebel Systems Anatomy of a Sale Part 2 5 Cs of Marketing
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[ "Siebel Systems: Anatomy of a Sale", "Part 2 Five-Cs-Of-Marketing" ]
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Need Help with Siebel Systems Anatomy of a Sale Part 2 5 Cs of Marketing? Order & download for $12
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Essay48
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Siebel Systems Anatomy of a Sale Part 2 5C Marketing Analysis Posted by Sabrina Warren on Jan-10-2018 1 What is 5C marketing framework? 5C marketing framework is a tool to analyze the situational forces that form the business environment. The analysis emphasizes micro and macro environmental factors that exert a strong influence on the organizations' business operations. Marketing managers can conduct the 5C analysis to timely identify the strengths and weaknesses in the internal environment, and possible risks and opportunities present in the external environment. 2 Application of the 5C model on Siebel Systems Anatomy of a Sale Part 2 2.1 Company Some examples of the company related factors are given below: 2.1.1 Research and development Siebel Systems Anatomy of a Sale Part 2 spends heavily on the research and development activities to preserve its leadership position in various product segments. Heavy investment in building the IT network, marketing, product design and process optimization supports the distribution and promotion strategies. 2.1.2 Culture Siebel Systems Anatomy of a Sale Part 2 has a strong culture of process and product innovation. Top management supports the innovative and creative ideas, and employees are encouraged to participate in the problem solving process. The organizational culture supports the vision, mission and values. 2.1.3 Scale of production Siebel Systems Anatomy of a Sale Part 2has a large scale of production, which enables the company to achieve the benefits of economies of scale. Large scale production enhances the competitive strength of the company and enables the company to produce better quality products at reduced costs. 2.1.4 SWOT-Siebel Systems Anatomy of a Sale Part 2 The SWOT analysis is an effective tool to analyze the company related factors. Application of this tool in Siebel Systems Anatomy of a Sale Part 2’ context involves identification of key strengths, weaknesses, opportunities and threats. The following table presents the SWOT in the concisely summarized form: Strengths: Strong brand name. Leverage brand equity to enter new markets. Market leadership position. Favorable reputation at the global stage. Large customer base. Investment in R&D activities. Pro-innovative culture. Good financial health. Weaknesses: Poor customer-oriented services. Decreasing per unit revenue. Retention issues due to high job stress. Lack of flexibility in the supply chain. Opportunities: Growing customer base in the low-end market. Opportunities to collaborate with local players to expand business operations. The increasing trend of consuming high-end products. Strict government regulations are making it difficult for new entrants to enter the market. Threats: Growing criticism by environment protection groups. The talent shortage in the market. Rural market stagnation and urban market saturation. Growing health consciousness of customers. 2.2 Customers Customer analysis mainly covers the following points: 2.2.1 Market segments Siebel Systems Anatomy of a Sale Part 2 targets both high end and low-end market segments. The organization's decision to choose broader and multiple segments have expanded the scope of opportunities. The targeted segments are expected to have a steady market growth rate in future. The primary customer segment of the Siebel Systems Anatomy of a Sale Part 2 is the family with children, which requires Siebel Systems Anatomy of a Sale Part 2 to do social, emotional and functional jobs to keep this market segment happy and satisfied. The functional job includes performing core operations, the social job includes providing augmented services to promote family and social gatherings, and emotional job includes showing concern and commitment to take care of customers. 2.2.2 Frequency and quantity of purchases The quantity and frequency of purchase in the targeted market are high, and both are favorable growth indicators for the organization. Siebel Systems Anatomy of a Sale Part 2 can adapt its marketing strategies according to changes in frequency and quantity by offering more discounts and family deals. 2.2.3 Brand loyalty Siebel Systems Anatomy of a Sale Part 2 operates in the low-involvement product category. Usually, developing brand loyalty in low-involvement markets is challenging compared to high-involvement markets as a lot of alternative options are available and psychological switching costs are also low. Siebel Systems Anatomy of a Sale Part 2 ’ customers are price sensitive. Their price sensitivity, changing tastes and preferences and high health consciousness requires Siebel Systems Anatomy of a Sale Part 2 to invest in customer research activities and closely monitor their attitude and consumption behavior. 2.2.4 Customer needs It is important to identify the critical customer desired features and incorporate them into marketing and advertising strategies. Customers changing attitudes towards healthy alternatives and prioritizing the quality over price also have important consequences for the organization. 2.3 Competitors Porter five forces is a useful tool to conduct competitor analysis: 2.3.1 Bargaining power of buyers Strong bargaining power of buyers puts downward pressure on pricing and induces Siebel Systems Anatomy of a Sale Part 2 to offer the high quality product at discounted pricing. Strong bargaining power makes it easier for Siebel Systems Anatomy of a Sale Part 2 ’ customers to switch to other alternatives. There are three major reasons for strong buyer bargaining power: High substitute availability. A wide number of alternatives. Low economic and psychological switching costs. 2.3.2 Bargaining power of suppliers Weak bargaining power of supplier makes it comparatively less important strategic issue for Siebel Systems Anatomy of a Sale Part 2 as suppliers cannot dictate the prices and have to accept the Siebel Systems Anatomy of a Sale Part 2 ’ terms and conditions. Three factors result in moderate to weak supplier power: A large number of suppliers High overall supply Suppliers’ weak control over their distribution network 2.3.3 Competitive rivalry Currently, the rivalry among competitors is high, which makes it difficult for Siebel Systems Anatomy of a Sale Part 2 to achieve its market growth objectives. The product differentiation is low and setting the differentiation basis has become increasingly challenging. Intense competitive rivalry is a major reason for Siebel Systems Anatomy of a Sale Part 2 ’ declining profitability. 2.3.4 Threat of substitutes The technological advancement has raised the threat of substitutes for Siebel Systems Anatomy of a Sale Part 2 . Changing trends towards healthy products also raises the consequences of this threat for Siebel Systems Anatomy of a Sale Part 2 . Overall, the threat of substitutes is strong for the following reasons: High performance/cost ratio of substitute products. High availability of substitute products. Low switching cost. 2.3.5 Threat of new entrants Siebel Systems Anatomy of a Sale Part 2 faces moderate new entrant threat, which means new entrants do not have a significant influence on Siebel Systems Anatomy of a Sale Part 2 ’ market share. High level marketing know-how with huge expenditure on marketing activities is required to enter the industry. Siebel Systems Anatomy of a Sale Part 2 faces a moderate threat of new entrants for the following reasons: High brand development cost weakens the threat. Low switching cost increases the threat. High capital cost weakens the threat. 2.4 Collaborators An in-depth collaborator analysis requires Siebel Systems Anatomy of a Sale Part 2 to conduct a detailed value chain analysis and carefully consider the bargaining power of suppliers to explore the collaboration opportunities. Collaborators include the downstream and upstream value chain partners, business allies, community leaders, government and others. To choose the appropriate collaborator partners, Siebel Systems Anatomy of a Sale Part 2 needs to evaluate different value chain factors, like- value chain flexibility, efficiency, agility, revenue sharing among value chain partners and strengths and weaknesses of possible collaborators. The detailed collaborator analysis can allow Siebel Systems Anatomy of a Sale Part 2 to enhance and its supply chain efficiency and increase control over it through vertical integration. When operating at the international stage, multinational organizations like Siebel Systems Anatomy of a Sale Part 2 must understand the local preferences of their customers and make all decisions (ranging from production to marketing) accordingly. An agile and flexible supply chain can make collaboration easier for Siebel Systems Anatomy of a Sale Part 2 . Siebel Systems Anatomy of a Sale Part 2 has partnered with various collaborators that allowed the company to develop new product lines and enhance the product development and distribution process. It is important for Siebel Systems Anatomy of a Sale Part 2 to understand the behaviors, relationships, choices, purpose and context of collaborators to make the right decision. Some important points that must be integrated into the collaborator analysis are: What is the business environment in which potential collaborators operate and what strategies they are using to play in the market? What are their key strategic priorities and choices? What are their internal and external communication mechanisms? What are their key strengths and weaknesses, and what opportunities and threats external environment imposed on them? 2.5 Context Siebel Systems Anatomy of a Sale Part 2 must understand the external environmental context in which it is operating to make the right business decisions and forecast the future. One important tool to understand business context is the PEST analysis. 2.5.1 Political Context Understanding the political context requires Siebel Systems Anatomy of a Sale Part 2 to identify possible political issues such as labor or tax laws, changing trade regulations or legislative problems. The present governance system requires Siebel Systems Anatomy of a Sale Part 2 to study the changing government policies closely Presence in multiple markets increases the risk of political instability. The geo political risks have increased for Siebel Systems Anatomy of a Sale Part 2 due to recent developments in the global political scenario. 2.5.2 Social Context Understanding the social context requires Siebel Systems Anatomy of a Sale Part 2 to analyze the major trends in culture, education and demographic patterns. A general rise in the health consciousness of customers imposes a risk to the Siebel Systems Anatomy of a Sale Part 2 . Population growth and rising low-end market segments offer opportunities to Siebel Systems Anatomy of a Sale Part 2 The attitude towards migration in markets where Siebel Systems Anatomy of a Sale Part 2 is present requires the company to consider its impact on changing demographics carefully. 2.5.3 Economic Context Understanding the economic context requires Siebel Systems Anatomy of a Sale Part 2 to identify major economic issues like growth in important economic indicators, changes in the labor costs and business cycle stages. Inflation exerts a strong impact on the pricing structure of Siebel Systems Anatomy of a Sale Part 2 . Presence in multiple markets requires marketing managers of Siebel Systems Anatomy of a Sale Part 2 to adapt their strategies according to consumer behavior, which is different during recession and boom. The downward market pressure and changes in customers’ purchasing power should also be considered to make effective marketing strategies. 2.5.4 Technological Context Understanding the technological context requires Siebel Systems Anatomy of a Sale Part 2 to understand recent technological developments and their impact on the organization’s cost structure and other business operations. The entrance of new market players and their investment in research and development requires Siebel Systems Anatomy of a Sale Part 2 to protect their intellectual property rights. The technological advancement has shortened the product life cycles, requiring Siebel Systems Anatomy of a Sale Part 2 to enhance its value chain efficiency. Technological development has lowered production cost and increased the need to restructure the supply chain. Overall, the purpose of understanding the context is to determine if any opportunities or risks are imposed by major external environmental forces. 3 Conclusion Collecting the information about all 5 C elements (company, customers, competitors, collaborators and context) is a first step towards developing effective and informed marketing strategies. 5C analysis sets the foundation for developing a wise and well-defined marketing plan. 4 References Armstrong, G. M., Kotler, P., Harker, M. J., & Brennan, R. (2018). Marketing: an introduction. London: Pearson UK. Bradt, G., (2017). Consider 5Cs--Customers, Collaborators, Capabilities, Competitors, Conditions--In Onboarding Prep. Forbes. Retrieved from: https://www.forbes.com/sites/georgebradt/2017/11/22/consider-5cs-customers-collaborators-capabilities-competitors-conditions-in-onboarding-prep/#34f1dd4f321c Dobbs, M. (2014). Guidelines for applying Porter’s five forces framework: A set of industry analysis templates. Competitiveness Review, 24(1), 32-45. Grundy, T. (2006). Rethinking and reinventing Michael Porter’s five forces model. Strategic Change, 15(5), 213-229. Jones, S. C. (2002). Summary of Rossiter’s article on ‘Forms of Marketing Knowledge’. Marketing Theory, 2(4), 333-337. Mathur, D. (2018). Policing: Reinvention Strategies in a Marketing Framework. South Asian Journal of Management, 25(2), 214-216. Schmidt, C. R. (2017). Technology's impact on the marketing function. Strategic Management, 22(3), 19-28. Vachon, S., & Klassen, R. D. (2008). Environmental management and manufacturing performance: The role of collaboration in the supply chain. International journal of production economics, 111(2), 299-315. Weinstein, A. (2016). Superior customer value: Strategies for winning and retaining customers. Boca Raton: CRC Press. Weinstein, A. (2018). Superior Customer Value: Finding and Keeping Customers in the New Economy. Abingdon: Routledge. Warning! This article is only an example and cannot be used for research or reference purposes. If you need help with something similar, please submit your details here.
wrong_mix_domain_foundationPlace_00039
FactBench
3
65
https://tdwi.org/articles/2005/04/26/bearingpoint-uses-db-as-cornerstone-of-its-global-siebel-implementation.aspx
en
CASE STUDY - BearingPoint Uses D&B as Cornerstone of Its Global Siebel Implementation
https://tdwi.org/design/tdwi/tdwi/2017/img/favicn.ico
https://tdwi.org/design/tdwi/tdwi/2017/img/favicn.ico
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[]
[]
[ "business", "data", "database", "databases", "master data" ]
null
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2005-04-26T00:00:00
For over 25 years, TDWI has been helping data leaders and their teams gain the information and skills they need to build effective analytics and data management programs.
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TDWI
https://tdwi.org/Articles/2005/04/26/BearingPoint-Uses-DB-as-Cornerstone-of-Its-Global-Siebel-Implementation.aspx
Commentary by Matt Oleksiak, Director of Global Sales Operations, BearingPoint Challenge In March 2002, BearingPoint—a respected business advisor and systems integrator—faced mounting pressure from investors and expanding business conditions to grow its global footprint and, at the same time, develop a global customer information system to compete more effectively. BearingPoint’s customer information files contained different business indicators based on regional applications. Compounding the data discrepancies, each group of users tackled data problems and business issues differently, depending on which application and view was used. In addition, data challenges existed as a result of multiple customer environments, which did not allow a true 360-degree view of individual customers. Solution Within 15 months of recognizing the mountain under their data issues, the company evaluated, purchased, and implemented a Siebel CRM application, including the Siebel D&B Integration Solution. BearingPoint recognized the value of global coverage and identification of company details attached to D&B’s standardized business identification key—the D-U-N-S Number®—and chose to integrate this information within its Siebel 7.5 deployment. BearingPoint formed a data management group whose main purpose was to ensure consistency and cleanliness of customer master data. This group’s first task was to consolidate account data from the seven customer databases into one front-end customer management system database that would drive all back-office and interfaced customer databases. This initial activity encompassed interactive D&B updates regarding the customer database and reconciliation of multiple address details, on a global basis, and the rounding out of D-U-N-S Number details within the Siebel master database that was deployed. The D&B D-U-N-S Number was then leveraged to link between Siebel and multiple back-office systems for data consistency. Within 10 months of project inception, a global deployment using batch processes for initial cleansing and standardization has produced the first truly global database within BearingPoint. To keep the customer information fresh and valuable, the ongoing role of the data management group is to ensure a scheduled data maintenance strategy that includes interacting directly with D&B on individual and monthly batch updates and then facilitating the loading of up-to-date details within the global Siebel customer database. Success Within four months of the first phase of implementation, manual interactions between D&B and BearingPoint’s data management group provided clear and concise identification of data across two global regions as stored within the Siebel application. Within 10 months of project inception, a global deployment using batch processes for initial cleansing and standardization has produced the first truly global database within BearingPoint. Monthly updates continue to cleanse the data. Control via the data management group ensures ongoing consistency of data and flexibility for end users to concentrate on expanding market share, while having a control organization responsible for customer data cleanliness and accuracy as supplied by D&B. Matt Oleksiak, BearingPoint’s director of global sales operations, states: As we expanded to a global company, tracking accounts and opportunities across the entire organization took on added importance. We turned to D&B to provide the foundation of our global account identification within our Siebel CRM solution. This has turned into a powerful yet simple solution which we use constantly to manage our sales pipeline and related account information. The successes of the implementation have allowed BearingPoint to maximize customer relationships by globally identifying 360-degree views of customers, as well as to achieve more effective account management and prospect identification, improved marketing campaigns, and expanded analytical capability to drive corporate strategies. In addition, BearingPoint now has a complete view of its Global 2000 customer base, which is a key business tracking tool to understand the impact of such views in a global marketplace.
wrong_mix_domain_foundationPlace_00039
FactBench
1
11
https://www.nae.edu/148320/Thomas-Siebel
en
Thomas Siebel
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Thomas Siebel is the founder, chairman, and CEO of Siebel Systems. Founded in 1993, Siebel Systems rapidly became a leader in application software with more
en
/images/favicon.ico
NAE Website
http://www.nae.edu/19579/165897/20676/147474/167890/147561/147730/147738/147740/148320/Thomas-Siebel
Thomas Siebel is the founder, chairman, and CEO of Siebel Systems. Founded in 1993, Siebel Systems rapidly became a leader in application software with more than 8,000 employees in 32 countries, over 4,500 corporate customers, and annual revenue in excess of $2 billion before it merged with Oracle Corporation in January 2006. Now as chairman and CEO of C3 Energy, Mr. Siebel leads an accomplished team of machine learning, computer science, power system, and engineering experts to tackle one of the toughest technology challenges—to apply the sciences of big data, analytics, and machine learning to today’s energy industry to unlock significant value across the power grid. Mr. Siebel is the chairman of the Thomas and Stacey Siebel Foundation, which funds projects to support energy solutions, educational and research programs, public health, and the homeless and underprivileged. In 2015 the Foundation launched the Siebel Energy Institute, a global consortium for innovative and collaborative energy research for the public domain. Mr. Siebel serves on the College of Engineering boards at the University of Illinois and the University of California at Berkeley. He is a director of the Hoover Institution at Stanford University and was elected to the American Academy of Arts and Sciences in 2013. Mr. Siebel is a graduate of the University of Illinois at Urbana-Champaign, where he received a B.A. in history, an M.B.A., and an M.S. in computer science.
wrong_mix_domain_foundationPlace_00039
FactBench
2
52
https://www.cnbc.com/2023/06/02/billionaire-tom-siebel-faces-controversy-at-ai-software-vendor-c3ai-.html
en
Billionaire Tom Siebel faces tumult at C3.ai as investor lawsuit, short sellers question metrics
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[ "Larry Ellison", "Breaking News: Technology", "Technology", "Silicon Valley", "Thomas M. Siebel", "C3 ai Inc", "Artificial intelligence", "Software", "Trials", "Wealth", "Tesla Inc", "Spotify Technology SA", "Shell PLC", "Baker Hughes Co", "Oracle Corp", "business news" ]
null
[ "Yasmin Khorram", "Paige Tortorelli", "www.facebook.com" ]
2023-06-02T00:00:00
Tom Siebel, who became a billionaire after selling Siebel Systems to Oracle in 2006, now faces a investor lawsuit and short sellers at AI software vendor C3.ai.
en
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CNBC
https://www.cnbc.com/2023/06/02/billionaire-tom-siebel-faces-controversy-at-ai-software-vendor-c3ai-.html
watch now Tom Siebel has been riding the artificial intelligence wave. Three years after selling his prior software company, Siebel Systems, to Oracle for nearly $6 billion in 2006, he started C3.ai , a provider of AI solutions to businesses. That company, which went public in 2020, now sports a roughly $4 billion market cap and, in Siebel's words, is "increasingly recognized as the gold standard in enterprise AI." But Siebel has a growing chorus of skeptics. Chris J. Ratcliffe | Bloomberg | Getty Images Short sellers have been pounding his company of late with a series of allegations: inflating margins, misclassifying revenue, engaging in "aggressive accounting" and for a lack of transparency in how it counts customers. Siebel says it's not true, and blasts the shorts for driving his stock price down so they can make money, or "cover the short and pocket the profits," as the company said in an official response. Siebel has also been criticized for selling hundreds of millions of dollars worth of shares in the months following the company's 2020 IPO. An investor lawsuit from last year alleges that, ahead of its public market debut, the company made misleading statements about its access to a 12,000-person sales force tied to its partnership with energy company Baker Hughes. And over two dozen former C3.ai employees, who CNBC contacted in looking into these allegations, described a culture of fear at the company that filtered down from the top. Most of the ex-employees asked not be named because of nondisclosure agreements or concerns over job repercussions for those still in the tech industry. Wall Street doesn't know what to make of the story. The stock, which fortuitously trades under the ticker symbol AI, shot past $177 in the heady post-IPO days of late 2020 as the Covid boom led to increased demand for cloud software while near-zero interest rates incentivized investors to pump money into growth. The company's market cap swelled beyond $17 billion at the time. Since then C3.ai has been on a stock market roller coaster, featuring mostly steep declines. Shares plunged 77% in 2021, a year that was quite good for software, and then another 64% in 2022, which was the worst year for tech since the financial crisis. The allure of AI has brought investors back, with C3.ai shares up 210% year to date, by far the best performance in the cloud software group. At the heart of C3.ai is the 70-year-old Siebel, who has a net worth of close to $4 billion, according to Forbes. One former employee in a leadership position compared him to Logan Roy, the media tycoon from the HBO series "Succession." The ex-employee described Siebel as charming and charismatic, but a "tyrant" who "humiliates people." Siebel started Siebel Systems in 1993, a few years after leaving Oracle, where he worked under founder Larry Ellison as a senior vice president. That company was a pioneer in customer relationship management (CRM) software, or software for salespeople, and it became the core of Oracle's CRM offering when his former employer acquired it, a deal that launched Siebel into the billionaire class. Source: CNBC In an exclusive interview with CNBC at C3.ai's headquarters in Redwood City, California, Siebel sat down to discuss the recent allegations from investors and former employees regarding him and his company. He insisted that demand for C3.ai's technology is growing rapidly, and he struck a defiant tone in defending the company's accounting practices as well as the culture that he's built. C3.ai says it uses artificial intelligence to predict a host of issues ranging from fraud detection to helping companies optimize their operations. Over the years, it's attracted prominent customers, including the U.S. Department of Defense as well as oil and gas giants like Shell and Baker Hughes . Lawsuit alleges C3.ai misrepresentation An investor lawsuit, originally filed in the Northern District of California in March 2022 and amended in February of this year, focuses on C3.ai's relationship with oilfield-services company Baker Hughes, which accounted for 45% of total revenue in the first quarter of 2023. In their joint venture agreement, Baker Hughes says it uses C3.ai's solutions and also sells the product to companies in the oil and gas industry. The complaint alleges C3.ai misrepresented that it had a 12,000-person sales organization with deep industry expertise in the oil and gas industry as part of its partnership with Baker Hughes. The lawsuit alleges the defendants "failed to disclose that C3 did not have access to and was not able to utilize the 12,000-person salesforce — but instead set up a separate sales division that relied on salespeople that did not have the industry connections, expertise, support or mandatory sales quotas of Baker Hughes' typical salesforce." The access to the 12,000-person sales organization was first made public in C3.ai's IPO filing in November 2020. Siebel continued to publicly tout that sizable sales force with Baker Hughes at least 13 times in 2021, according to his public appearances reviewed by CNBC. When asked about this, Siebel said, "I don't remember saying it 13 times," but he reiterated that the size of the Baker Hughes team selling C3.ai was represented to him as "somewhere around 12,000." A Baker Hughes spokesperson said he "can't give a specific figure," adding the company has "teams across the world that sell C3.ai solutions." Dan Brennan, a senior vice president at Baker Hughes who oversees the partnership, was at the company's headquarters the day CNBC interviewed Siebel. He also couldn't provide an exact number when initially asked. "We've got a large sales force," Brennan said. "That sales force is empowered to sell a number of solutions including C3." Brennan later estimated that the 12,000 figure was in the right ballpark. Two former Baker Hughes employees, who asked not to be identified due to fear of repercussions, told CNBC that while there are 12,000 total sales people at the company, they are not all trained and qualified to sell the C3.ai product. A 2021 amendment to the joint venture agreement between the two companies shows that C3.ai would train "up to sixty (60) Baker Hughes personnel" on its product free of charge. One of the Baker Hughes employees who spoke to CNBC had trained sales personnel on the C3.ai product. At the training he attended, he estimated there were around 60 sales employees. He also said the product was difficult to learn and that employees were not allowed to sell it without going through a rigorous approval process. He said he had no idea how they could certify 12,000 people. A Baker Hughes spokesperson said in response that the company trained "well beyond 60" people on the technology and that "both companies continue to engage in training opportunities on C3.ai offerings." watch now In a motion to dismiss the suit, C3.ai's attorneys wrote that Siebel's statements about the sales force are "classic puffery that no reasonable investors would have taken literally" and are "obvious hyperbole." A former SEC official, who asked not to be named, told CNBC that companies are allowed to burnish their brand through "puffery," but they can't change important numbers that are relied upon by investors. When asked how investors should understand the difference between puffery and factual statements, Siebel said to ask investors because he can't speak for them. Siebel said he's confident the lawsuit will be dismissed. CNBC's "Last Call" aired a report Thursday night on the investor lawsuit against C3.ai and the company's relationship with Baker Hughes. After the video aired, C3.ai said on Twitter that the statements made by CNBC "misrepresent C3 AI and its fundamental business practices" and that "the business results speak for themselves." In addition to the claim of an inflated sales force, the investor suit against C3.ai further alleges that the disclosure contributed to an "artificially inflated" stock, which Siebel and other insiders then took advantage of by selling more than 11 million shares. 'Perverse incentive' to sell Siebel, who remains the largest individual shareholder, sold about 3.4 million shares for close to $288 million in March 2021, just three months after the IPO. Lockup periods for insiders are typically six months, but C3.ai insiders could sell after 90 days if certain provisions were met, including if the stock was 33% above the IPO price. "As a result, C3's lockup provision created a perverse incentive for C3 executives to pump up C3's stock price in the first six months following the IPO," the suit said. Reed Kathrein, who previously represented investors in reaching a settlement against Theranos — the medical-technology company that failed to deliver on its promises — is now behind this investor lawsuit against C3.ai. His view is that continued statements from the company about the Baker Hughes relationship helped bolster the stock. "It's about smoke and mirrors to sell your company," Kathrein told CNBC, adding that it's also about the end result that comes from selling hundreds of millions of dollars worth of stock "once the public has bought into that." The lawsuit says the publicity about the massive Baker Hughes sales force "artificially inflated C3's stock" when the company first went public. It alleges C3.ai quietly restructured its sales group, which "sat outside of the organization" and "did not have the relationships" or "deep industry expertise" of the Baker Hughes sales team. The suit also says that Siebel did not announce the change until December 2021. The day after that announcement, the stock opened at $31 a share, a drop of more than 80% from its peak a year earlier. Kathrein's four investors allege the multi-month lag on that disclosure was one of the factors that cost them more than $1.2 million. According to financial documents, there were approximately 11 transactions made by Siebel between March 2021 and November 2021 totaling over $630 million. Siebel and other insiders sold more than $730 million worth of stock, the filings show. "That is staggering," Kathrein said. "If you believe in a company, you're not going to dump your stock." As of the latest proxy filing last year, Siebel still owned over 31 million Class A and Class B shares. "If you look at the percentage of my ownership in the company, that was a very small percentage," Siebel said in his defense. "I am still the largest shareholder and I have a substantial commitment to the company." Richard Drew | AP In an April 2023 filing, Baker Hughes announced it divested 1.7 million C3.ai shares, bringing its ownership to 6.9 million shares. A Baker Hughes spokesman said its relationship with C3.ai remains the same and that its commitment "has not changed." But a financial filing shows C3.ai has not yet recognized a large amount of revenue from the partnership. C3.ai's quarterly filing for the period ended January, indicates it had $87.9 million in unbilled receivables, meaning its customers hadn't been invoiced and thus had not paid for services they'd received. Baker Hughes accounted for more than 90% of those unbilled receivables. Siebel said that's how generally accepted accounting practices (GAAP) work. "The money will be invoiced, the money will be collected," he said. "I'm not certain what there is not to like." He said an unbilled receivable is "just money the company is owed at some point in the future." In a public document published on its investor relations page, C3.ai reiterated it has no concerns about its unbilled receivables related to Baker Hughes and detailed a future payment schedule. The document said unbilled receivables would drop to $57.4 million related to Baker Hughes for the fourth quarter. On its earnings call on Wednesday, C3.ai reported that it still had $70.7 million in unbilled receivables from Baker Hughes. Risks about the company's close ties to Baker Hughes were central to a letter in April from short-selling investment firm Kerrisdale Capital to C3.ai's auditor. The letter claimed the company engaged in "aggressive accounting" to "inflate its income statement." Kerrisdale pointed to C3.ai's "highly conspicuous growth" in unbilled receivables, largely from Baker Hughes, and wrote that "accounting red flags abound with the Baker Hughes relationship." The stock plummeted 38% in the two trading days after Kerrisdale's letter. Targeted by other shorts It's not the first time short sellers have targeted C3.ai. Spruce Point Capital Management, a short-selling firm, published a report in February that flagged concerns over the company's "less transparent" method for counting customers, its "revolving door" of chief financial officers and its history of pivoting its focus to the latest buzzword. C3.ai cycled through three CFOs since 2019, in addition to one acting CFO in 2018 and the current CFO, who both still work at the company. When asked about the high turnover of executives more broadly, Siebel said most left for personal reasons and pointed to a similar turnover at companies like Tesla , Spotify and Twitter. Regarding the regular change of focus, the company was named C3 Energy to help energy companies improve their operations, reduce costs and increase revenue. Spruce Point said it pivoted to IoT (Internet of Things) when that "buzzword peaked" and expanded to include other industries. In 2019, it changed its name from C3 IoT to C3.ai, a move Spruce Point said reflected the hype around artificial intelligence. C3.ai has denied the statements from both firms, defending its financial reports as accurate and indicating that its business is growing rapidly. In a statement to CNBC, a spokesman for C3.ai called the Kerrisdale letter "a highly creative and transparent attempt by a self-acclaimed short seller to short the stock, publish an inflammatory letter to move the stock price downward, then cover the short and pocket the profits." The spokesman pointed out that Kerrisdale is being sued by an investor who alleges the letter "contained false and deceptive statements for the purpose of manipulating and driving down the price." Siebel called the short sellers "shrewd" and said their reports are an attempt to move the stock price at the expense of retail investors. "I think sometimes crime pays and this appears to be one of those cases," he said. A day before CNBC was scheduled to interview Siebel for this story, C3.ai released a preliminary earnings report for the first time, ahead of its reporting date of May 31. Revenue for the fiscal fourth quarter exceeded guidance and its loss was narrower than expected, the company said. The stock jumped 23%, recouping some of its losses that followed the Kerrisdale report. However, following C3.ai's full earnings report after the close of trading on Wednesday, the stock dropped 13% due to a disappointing forecast. Siebel told CNBC that the controversy over unbilled business was "misconstrued" by short sellers and that a big four accounting firm had audited its financials. The company declined to provide the name of the firm. Many of the 30 former C3.ai employees who spoke with CNBC said the company has had a difficult time attracting new customers and they claim that those that have come in the door originated from Siebel's relationships. The vast majority of those ex-employees also described a problematic culture, revolving around fear of Siebel and intense oversight from the CEO. Of the 30 ex-workers, five praised Siebel's hard-charging approach as imperfect but effective. For a positive perspective on Siebel, a company spokesperson referred CNBC to Ken Goldman, who served as Siebel Systems' CFO from 2000 to 2005. Goldman has never been directly employed at C3.ai but said he is an advisor to Siebel and was an early investor in the company. "He takes good care of you if you do your job," Goldman said, regarding Siebel. "He will make sure financially he takes good care of you." Goldman also said Siebel "has his identity in this company," and "is singularly focused on this company to the detriment of other activities and hobbies he used to have." But questions remain about the health of the business. C3.ai's financial filings show the company pivoted to an opaque new formula for counting customers. CNBC reviewed the company financial filings, which explain how it counts customers. The documents say the company considers parent companies like Baker Hughes as a customer. Additionally, each division inside the parent company and all third parties that the entity sells the software to are also considered unique customers. In a March 2022 earnings report, C3.ai said it failed to account for all divisions and third parties properly with its prior customer calculation method. Using its new method, the customer count jumped from 110, as had been previously reported for the quarter, to 218. The total number of parent companies C3.ai serves declined from 53 in the October 2021 quarter to 50 in the January 2022 period. Siebel said C3.ai has complex customers and licensing models, which required it to change its customer count. The company again changed the way it counts customers in its latest earnings report and said it was to to account for "customer engagement." Siebel said the old methodology for counting customers didn't recognize the "complexity of our contractual and pricing structures and the involvement of resellers." Under the new formula, customer count jumped to 287 in the period ended April 30, from 247 a quarter earlier. However, using the old method, C3.ai added only eight customers, closing the period with 244, up from 236 the prior quarter. Despite all the recent controversy, C3.ai still has its defenders on Wall Street. Gil Luria, an analyst at DA Davidson who recommends buying the stock, wrote in a report on May 15, that C3.ai has a growing pipeline of clients and is benefiting from a surge in enterprise demand for AI. He disputes the findings of the short sellers. "I would argue that if you look item by item at everything the short sellers have said, it's either proven not to be correct or misleading, or the company was able to address properly," Luria said in an interview. Siebel, of course, agrees with that assessment. "The demand for what we do has never been greater," Siebel said. "The business prospects in front of C3 are extraordinarily positive." His legacy depends on it. — CNBC's Nick Wells, Scott Zamost and Sam Woodward contributed to this report. Email tips to investigations@cnbc.com WATCH: Tom Siebel's interview with CNBC
wrong_mix_domain_foundationPlace_00039
FactBench
2
33
https://subscription.packtpub.com/book/programming/9781849681865/1/ch01lvl1sec02/siebel-repository-metadata
en
Oracle Siebel CRM 8 Developer's Handbook
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[]
[]
[ "" ]
null
[ "Alexander Hansal" ]
null
en
/images/favicon.ico
https://subscription.packtpub.com/book/programming/9781849681865/1/ch01lvl1sec02/siebel-repository-metadata
The Siebel Repository is a key component of the Siebel architecture. The data stored in a repository is typically named metadata because it describes the architecture and logical behavior of a program in an abstract ("meta") manner. In the next section, we will discuss the content of the Siebel Repository in detail. Developers and analysts use Siebel Tools to access and modify data in the repository tables of the Siebel database. Each modification must be made available to the Siebel executable by compiling a new version of the Siebel Repository File (SRF) . The following diagram depicts the relationships between Siebel Tools, the Siebel Repository File, and the Siebel executable: We observe that the Siebel executable, which is responsible for rendering the application to the end user in the browser, accesses a different set of tables than Siebel Tools. As indicated, the Siebel Repository can be described as metadata stored in a set of tables in a relational database. When modern programming patterns arose in the second half of the last century, developers and architects found that it is highly beneficial to separate the program logic into specialized layers. The Siebel Repository metadata is organized in the following layers:
wrong_mix_domain_foundationPlace_00039
FactBench
3
90
https://newsroom.accenture.com/news/2010/accenture-and-oracle-to-jointly-develop-technology-solutions-for-social-service-agencies-first-scheduled-release-to-be-case-management-solution-for-child-welfare
en
Accenture and Oracle to Jointly Develop Technology Solutions for Social Service Agencies; First Scheduled Release to be Case Management Solution for Child Welfare
https://newsroom.accentu…&optimize=medium
https://newsroom.accentu…&optimize=medium
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[ "Accenture Newsroom", "Accenture Media Room", "Accenture Press Room", "Accenture Press Releases", "Accenture PR Contacts" ]
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<div>RESTON, Virginia; Jan. 25, 2010 - Accenture (NYSE: ACN) and Oracle have agreed to jointly develop integrated software packages to address the growing nee
https://newsroom.accenture.com/news/2010/accenture-and-oracle-to-jointly-develop-technology-solutions-for-social-service-agencies-first-scheduled-release-to-be-case-management-solution-for-child-welfare
“Public agencies are looking for technology solutions that can lower costs while increasing their ability to handle rising workloads to deliver better and more effective services for the citizens they serve,” said David McCurley, Accenture’s global managing director for human services. “We are working with Oracle to address the rapidly rising public agency interest in commercial-off-the-shelf solutions as an alternative to more expensive custom-built software. This collaboration has resulted in our development agreement and the introduction of a new solution for child welfare case management.” The Accenture Case Management Solution for Child Welfare on Oracle is a new, integrated case management solution designed to meet the specific requirements of child welfare agencies. The solution is based in part on Oracle’s Siebel CRM Public Sector Case Management commercial-off-the-shelf (COTS) product, Oracle’s Policy Automation rules engine and Accenture’s extensive experience developing child welfare solutions globally. It is expected to provide a foundation and structure for next-generation child welfare services in a manner consistent with the Accenture Public Service Platform. Oracle plans to develop a Social Services Foundation Pack and Accenture plans to develop Oracle Application Integration Architecture Process Integration Packs to address disbursement and collections requirements. The project is expected to integrate Oracle’s Siebel Case Management with Oracle’s PeopleSoft Enterprise Financials systems for disbursements and embed Oracle Policy Automation for policy-based determination of eligibility. The companies will work together using Oracle® Application Integration Architecture (AIA) to pre-build Process Integration Packs that use COTS software to provide public agencies with more effective and efficient technology solutions for social services. The benefits enabled by the social services collaboration include, but are not limited to: Support for Workload Management and Caseworker Effectiveness Improved Client Services and Collaboration Enhanced Oversight and Outcome-Focused Program Delivery “Accenture is a global leader in the Social Services industry and we are extremely pleased to present a collaboration that is expected to bring next generation solutions that enable innovation, best practices, and proven software capabilities to the social services market,” said Kevin Curry, Application Sales Group vice president, Oracle Public Sector. “What we can deliver with our collective social services experience can raise the bar for transformed service delivery across child welfare organizations and other social services agencies that no longer appreciate the costly maintenance and difficult upgrade paths of custom built solutions.” Accenture and Oracle have teamed together for nearly 20 years. Accenture is an Oracle Platinum Partner and has one of the largest Oracle enterprise solutions practices among full-service integrators, with more than 44,495 Oracle-skilled professionals and more than 4,900 Oracle projects completed or underway. Accenture is frequently recognized as an Oracle leading partner as evidenced by 2009 Titan Awards and partner of the year awards across the globe. About Accenture Accenture is a global management consulting, technology services and outsourcing company, with more than 176,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com. About Oracle Oracle (NASDAQ: ORCL) is the world’s largest business software company. For more information about Oracle, please visit our Web site at http://www.oracle.com. Contact: Joe Dickie Accenture +1 512-694-6422 Joseph.R.Dickie@accenture.com Katie Barron Oracle +1 703-364-2488
wrong_mix_domain_foundationPlace_00039
FactBench
1
66
https://stackoverflow.com/questions/15623589/loadrunner-siebel
en
Loadrunner siebel
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[ "" ]
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2013-03-25T19:57:07
I have red a lot about loadrunner online and quite often I come across Siebel. People say they use Siebel to record i.e. But is Siebel something that is used also on regular web applications? Not b...
en
https://cdn.sstatic.net/Sites/stackoverflow/Img/favicon.ico?v=ec617d715196
Stack Overflow
https://stackoverflow.com/questions/15623589/loadrunner-siebel
You often see questions related to Siebel because it is a very correlation intensive protocol and the vast majority of users of LoadRunner are weak in this core foundation mechanical tool skill, the collection of dynamic data and presentation back into the script. Siebel uses a structure called the Siebel Star array, which is substantial in size and requires correlation for proper handling of the Seibel web client. Siebel has available a correlation library which can handle a good portion of the Star Array challenges, but manual skills are still required on top of this to manage dynamic elements which are outside of the star-array structure. It is my understanding that Siebel charges for the use of this library, so if one is technically competent with correlation then you should be able to construct your own correlation rules to handle repeated Siebel script development activities. Siebel-Web is a protocol in LoadRunner, probably created to handle web-services/pages created with the Siebel CRM platform. Siebel-Web is HTTP based, but having seen the HTML responses from Siebel CRM services I strongly recommend using the Siebel-Web protocol instead of HTML/HTTP protocol ... Performance testing Siebel CRM application is definitely not straightforward as it's a complicated web application which uses Internet explorer's high interactivity framework and the data exchanged required good amount of parsing. Oracle provides a Correlation Library (ssdtcorr.dll) along with Siebel installation to deal with correlation of LR vugen scripts for Siebel protocol. Click here for more info. But that doesn't always help. Additional best practices can be found here.
wrong_mix_domain_foundationPlace_00039
FactBench
2
48
https://www.omni-academy.com/course-category/siebel-crm/
en
OMNI ACADEMY & CONSULTING
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https://www.omni-academy…CON_3-100x96.png
OMNI ACADEMY & CONSULTING
https://www.omni-academy.com/course-category/siebel-crm/
Siebel System Administration IP 19/ 20.x (Free Course) Siebel System Administration IP 19/ 20.x This Siebel System Administration training gives you a chance to deep dive into Siebel CRM system administration and Installation hand-on experience. Expert Oracle University instructors will help you explore server configuration, as well as system and performance monitoring. It is appropriate for Siebel IP 15.x, 19.x and 20.x customers. Practices are performed using Open UI. Check out Our Free Videos SIEBEL CRM Installation IP17 20 Module 2: SIEBEL CRM Installation IP17 20 Module 3 SIEBEL CRM Installation IP17 20 Module 4 SIEBEL CRM Installation IP17 20 Module5: SIEBEL CRM Installation IP17 20 Module6: Siebel Configuration IP2019 SIEBEL […] SIEBEL CRM Business Analyst Training🏷️ Siebel CRM Business Analyst This Siebel CRM Business Analyst training teaches business analysts techn ical skills and Siebel application knowledge to translate user requirements into detailed technical specifications. Learn methods for determining solutions to application gaps. Hands-on 100% practical activities based training course. This Siebel CRM Business Analyst training examines Siebel applications in two dimensions; The first dimension, breadth and functionality, is covered in the first two days of the course; you’ll become familiar with the defining features of Siebel applications, including Siebel Sales and Siebel Call Center. 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You will explore foundational aspects such as the architecture, business requirements mapping, gap analysis and […] Oracle Fusion Cloud - Composers and Scripting Training This Oracle Sales Cloud configuration training deep dives into tasks that allow you to tailor the as-delivered application to support your needs. Expert Oracle University instructors will teach you how to tailor existing objects, create new objects, modify business logic, and customize page layouts applying recommended practices. 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Identify the key file types involved in customizing the Siebel Open UI client. Administer Siebel Open UI customizations. Make simple customizations in themes […] Siebel Technical Foundations 15.5 Siebel Technical Foundations 15.5 What you will learn This Siebel Technical Foundations training is appropriate for Siebel 15.x and 8.x customers. It’s designed to introduce you to Siebel technical principles and contains information that’s essential to technical team members. Learn To: Navigate, query and edit data in the application. Use Siebel Tools to examine object definitions. Run server jobs. Inspect and test business services, web services and workflows. Administer list of values. Identify Siebel architecture components. Benefits to You You’ll develop a solid introduction to Siebel applications so you can better understand how to leverage the technical functionality of […] Siebel System Administration Training - IP20.X Siebel System Administration IP 19/ 20.x This Siebel System Administration training gives you a chance to deep dive into Siebel CRM system administration and Installation hand-on experience. Expert Oracle University instructors will help you explore server configuration, as well as system and performance monitoring. It is appropriate for Siebel IP 15.x, 19.x and 20.x customers. Practices are performed using Open UI. Learn To: Manage a Siebel Enterprise by modifying component parameters and editing configuration files. Monitor a Siebel Enterprise by examining log and performance information files. Use the command-line Server Manager interface. Migrate application customizations from one Siebel Enterprise […] Siebel Marketing: Marketing Manager Rel 15.5 Siebel Marketing: Marketing Manager Rel 15.5 What you will learn This Siebel Marketing: Marketing Manager Rel 15.5 training is designed for those responsible for administering and managing marketing activities such as campaigns, programs and marketing plans using Siebel Marketing. You’ll develop an understanding of the Siebel Marketing architecture and its tight integration with Oracle Business Intelligence Enterprise Edition. Learn To: Create segments and segment trees and load them into campaigns. Use the List Format Designer to create export list formats. Utilize the Email Marketing Server to create personalized email campaigns. Create marketing plans, programs, campaigns and responses. Manage events and […] Siebel Installation and System Administration Rel 15.5 Siebel Installation and System Administration Rel 15.5 What you will learn This Siebel Installation and System Administration courses teaches you how to install, configure, and deploy a Siebel CRM installation. Topics include adding servers and languages and unattended installations. You will also dive into administration topics such as the mechanisms for logging, performance monitoring, and migration. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI. Learn to: Install and configure a Siebel Enterprise, Siebel Gateway Name Server, Siebel Server, Siebel Web Server Extension, Siebel Clients, and Siebel Tools. Monitor and manage components and parameters. […] Siebel Fundamentals Rel 15.5 Siebel Fundamentals Rel 15.5 What you will learn Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI Learn To: Create, modify, delete, and search for records Work with common Siebel business entities Use basic functionality of Siebel Sales and Siebel Call Center Navigate Siebel applications Describe other cross-application features Describe best practices for a Siebel implementation Audience End Users Functional […] Siebel Enterprise Integration Manager Rel 15.5 Siebel Enterprise Integration Manager Rel 15.5 What you will learn Students get hands-on practice: mapping external data to Siebel tables and columns; using EIM table reports to determine how to populate EIM tables and columns to load base tables; running EIM import, export, and delete jobs; and dealing with party data, user keys, primaries, and extensions. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI. Learn To: Import legacy data into the Siebel database Export Siebel data to an external system Mass delete Siebel data Audience Application Developers Database Administrators Developer Support Engineer Technical […] Siebel Customer Order Management Rel 15.5 Ed 1 Siebel Customer Order Management Rel 15.5 Ed 1 What you will learn This Siebel 8.0 Customer Order Management training walks you through a comprehensive suite of multichannel applications that enables companies to manage products, pricing, contracts, quotes, and orders. Expert Oracle University instructors will teach you about product administration features and functions of Siebel COM that can be implemented as-delivered and administered through the client. Learn To: Create and administer simple products. Create component-based and attribute-based customizable products. Manage product promotions. Administer basic pricing policies. Configure pricing procedures. Implement attribute adjustments. Benefits to You You’ll walk away from […] Siebel Business Automation 15.5 Siebel Business Automation 15.5 What you will learn In this course, students learn fundamental technologies and techniques for automating business processes in Siebel applications. The curriculum focuses on core technologies that are used in many Siebel automation facilities, such as business services and Siebel Workflow. Students get hands-on experience with Siebel automation and create solutions to simple and more complex automation problems. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI. Siebel business automation is implemented both in Siebel Tools and in the Siebel client, and this course presents a discussion of both. Students […] Siebel Open UI Foundations Siebel Open UI Foundations What you will learn This Siebel Open UI Foundations training first introduces students to the Siebel Open user interface and architecture. The second part of the course introduces the concept of the Open UI “manifest” and how to administer it, then describes presentation models and physical renderers. The final lesson of the course describes the Siebel mobile interface in both connected and disconnected modes. Learn To: Describe the Siebel Open UI architecture. Identify the key file types involved in customizing the Siebel Open UI client. Administer Siebel Open UI customizations. Make simple customizations in themes and […] Siebel Core Consultant Course Siebel Core Consultant Course What you will learn This Siebel Core Consultant Course is an intensive/ hands-on course that teaches you how to install and configure a Siebel Server, Siebel Enterprise, Siebel Web Server Extension, Siebel Management Server and Agent, Siebel Developer Web client and Siebel Work Space(IP2020), Siebel Tools. Expert Oracle Certified instructors will walk you through multi-server installation, multilingual installation, and LDAP support configuration through a combination of instruction and hands-on practices. Implementation team members will develop the technical knowledge and skills to install, configure and administer Siebel CRM applications in this comprehensive course. Taking this course will […]
wrong_mix_domain_foundationPlace_00039
FactBench
1
8
https://www.insidephilanthropy.com/s-grants/thomas-and-stacey-siebel-foundation
en
Thomas and Stacey Siebel Foundation
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2023-12-11T11:35:00-08:00
The family foundation of tech and investment billionaire Thomas Siebel gives in three main areas: education and research, public health and diseases, and energy solutions. The core of the foundation is the Siebel Scholars program, which supports graduate students in the fields of science and busines
en
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Inside Philanthropy
https://www.insidephilanthropy.com/s-grants/thomas-and-stacey-siebel-foundation
OVERVIEW: The family foundation of tech and investment billionaire Thomas Siebel gives in three main areas: education and research, public health and diseases, and energy solutions. The core of the foundation is the Siebel Scholars program, which supports graduate students in the fields of science and business and then recruits them to guide the foundation's future initiatives. IP TAKE: There are two ways to secure support from Siebel’s science education funding—become one of a handful of favored universities or win a Siebel Scholar award. Unfortunately, eligibility for the latter is limited to students from a short list of pre-selected universities. The foundation also gives to a handful of favored universities and its own stem cell research and energy research institutes. This funder does not accept grant applications and is not accessible. PROFILE: Created in 1996, the Thomas and Stacey Siebel Foundation is the private foundation of Thomas Siebel, who was first an executive in technology companies and later in business investment, and his wife. The foundation seeks to “support projects and organizations that work to improve the quality of life, environment, and education of its community members.” It prioritizes funding for educational and research programs, public health, and energy solutions. Siebel makes targeted grants, does not invite applications, and supports a limited number of initiatives. Of those grants, a number go to universities, some for science programs. Grants for STEM Education The core of the foundation is the Siebel Scholars program, which funds graduate students in science and business and then recruits them to help guide the foundation's future initiatives. The foundation also supports a handful of favored universities as well as its own stem cell and energy research institutes. Since 2000, the Siebel Scholars program awards grants to pre-selected universities, which nominate their leading computer science, bio-engineering and business graduate students to the program. The foundation chooses winners “based on outstanding academic performance and leadership,” and awardees “receive a $35,000 award toward their final year of studies.” Examples of work the foundation funds include initiatives in computer science and data analysis for projects such as mapping the human genome or winning presidential elections. New grantseekers can see profiles of past Siebel Scholars here. Profiles include a brief bio and a synopsis of each scholar’s work. Once the scholarship ends, Siebel Scholars continue to advise the foundation. Scholars also join a collaborative that meets at Siebel Scholars conferences to share ideas on big global issues and often involve U.S. and international decision-makers. In addition, the program occasionally continues to fund its scholars’ future projects. Some of the ideas from Siebel conferences influence the Siebel Foundation’s other grantmaking, such as the creation of the Siebel Stem Cell Institute (SSCI). Funded by the foundation, SSCI is a joint program between the University of California, Berkeley Stem Cell Center, and the Stanford Institute for Stem Cell Biology and Regenerative Medicine. Additionally, Siebel launched the Siebel Energy Institute, a multi-university “consortium for innovative and collaborative energy research” that offers $25,000 and $50,000 research grants “to accelerate advancements in the safety, security, reliability, efficiency and environmental integrity of modern energy systems.” Before jumping into SEI’s call for proposals, keep in mind that its grants are again limited to the consortium’s university members. While the Scholars program is the foundation’s largest higher education program, Siebel also funds a small number of grants to universities. Many university grants are allocated “to support academic and scholarship programs,” and recipient universities include the University of Illinois at Urbana-Champaign, MIT, the University of Chicago and Princeton. The foundation also created the Thomas M. Siebel Chair in Computer Science at UC Berkeley. Grants for Science Research For science researchers, most of Siebel’s grantmaking supports a very small number of targeted initiatives, which are in part determined by the scholars who win the awards. There are a few ways to secure Siebel funding, but interestingly, they usually do not involve applying to the foundation. First, Siebel Scholars makes grants to 12 pre-selected universities, which nominate their leading grad students in computer science, bioengineering, and business. The winners are chosen “based on outstanding academic performance and leadership,” and grantees “receive a $35,000 award toward their final year of studies.” The scholars then join a consortium of academics meant to continue collaborating and further guide the foundation, including at a yearly conference. Some of Siebel’s funding priorities come from this collaboration. For example, a Siebel Scholars conference launched the Siebel Stem Cell Institute. Heavily backed by the foundation, SSI is a joint program between the University of California, Berkeley Stem Cell Center and the Stanford Institute for Stem Cell Biology and Regenerative Medicine. Grants for Climate Change and Clean Energy In 2007, the Siebel Foundation created the Energy Free Home Foundation, which offered $20 million in prizes to anyone who could design and build a conventional 2,000-square-foot, three-bedroom, two-bath home with market appeal and competitive building costs and which saw net-zero annual utility bills. He made several announcements about the Energy Free Home Challenge, stating that the contest would start in "late 2009." All mention of the challenge later disappeared without explanation however, and little evidence of the contest exists these days. In 2015, the Siebels launched the $10 million Siebel launched the Siebel Energy Institute, a multi-university “consortium for innovative and collaborative energy research” that offers $25,000 and $50,000 research grants “to accelerate advancements in the safety, security, reliability, efficiency and environmental integrity of modern energy systems.” Before jumping into SEI’s call for proposals, keep in mind that its grants are again limited to the consortium’s university members. Grants for Public Health The Siebel Foundation’s public health grantmaking primarily centers around drug abuse prevention and addiction treatment. One of the foundation’s major undertakings is the Meth Project Foundation. The program was initiated in 2005 as a way to significantly reduce methamphetamine abuse at a time when meth was considered the main source of crime in the United States. The Meth Project has been praised by the federal government, and Barron's once referred to it as the third most effective philanthropic organization in the world. Important Grant Details: The Siebel Foundation’s grants range from $5,000 to $5 million. A majority of grants go to universities participating in the Siebel Scholars program. Siebel tends to generate and fund initiatives based on the work and findings of its scholar program participants. This is a low profile funder; it does not offer a great deal of information about is goals, and it does not accept applications for funding. For information about past grantmaking, see the foundation’s tax filings. General inquiries may be submitted to the Siebel Scholars program via email at ssf@siebel.org or telephone at (650) 299-5200. LINKS:
wrong_mix_domain_foundationPlace_00039
FactBench
2
3
https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/house-rules-how-siebel-systems-became-a-star/
en
House Rules: How Siebel Systems Became a Star
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2001-01-17T15:21:00+00:00
“When people have a choice, they choose service over anything else, including price and product attributes,” says Pat House, co-founder and executive vice president of Siebel Systems, the world’s leading supplier of eBusiness application software. During a visit to Wharton earlier this month, House explained the strategy that has allowed Siebel to thrive in a notoriously turbulent industry.…Read More
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https://knowledge.wharton.upenn.edu/wp-content/themes/knowledge-wharton/images/icons/favicon.ico
Knowledge at Wharton
https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/house-rules-how-siebel-systems-became-a-star/
The idea was rock-solid, the market was ready, the corporate culture was in place, and the company founders, by their own admission, were “maniacally focused” on their mission. That was seven years ago, when Pat House and Tom Siebel first launched Siebel Systems with 12 employees and “the worst address on the planet” in Palo Alto, Calif. Today, the idea is still rock-solid, the market is still very receptive, the corporate culture is assiduously adhered to and the founders are as maniacally focused on their mission as ever. And according to House, it is paying off, big time. Siebel Systems is now headquartered in San Mateo, boasts 6,200 employees in 130 offices around the world, and is a leading supplier of eBusiness application software. “It’s brain surgery,” House, Siebel’s co-founder and executive vice president, says seriously. “It really is.” House, who co-authored the book Cyber Rules, spoke about “Leadership & eBusiness in a Customer-Driven World” at Wharton on December 7 as part of a whirlwind four-city, 48-hour visit to the northeast. Even so, Siebel is hardly immune to the volatile currents that have battered technology stocks for much of this year. On December 19, soon after an analyst predicted that the company’s growth was slowing, its stock fell by 12%, though it recovered before the end of the day. The stock has lately been trading in the 70s, well below its 52-week high price of nearly $120 per share. House and Siebel launched the company in 1993 with 25 years of tech company experience each under their belts and a clear vision of how they wanted the new company to operate. “We knew from our prior experiences that the application of technology to sales, marketing and service could change a business radically,” House says. “We ‘got’ early on that this opportunity was in front of us.” The two set out to generalize technology in ways that all businesses could benefit from. Their mission was to become the world’s leading provider of eBusiness software applications. Today, Fortune magazine has named Siebel the fastest-growing company in America. BusinessWeek, in its “Info Tech 100 Annual Report,” calls it the world’s highest performing software company. In October 2000, Fortune named House to its annual list of “The 50 Most Powerful Women in Business.” The foundation on which Siebel is built is the belief that in order to succeed, companies must create and sustain the highest levels of customer satisfaction, and that they must apply sophisticated information technology to identify, acquire and retain the most profitable customers. The goal is to deliver greater value to customers by continuously improving the quality of the customer experience. “When people have a choice, they choose service over anything else, including price and product attributes,” says House. Moreover, businesses typically spend five to 10 times more to acquire a new customer than to retain an existing one. Therefore, recurring revenues from loyal customers is critical to business success. “If you increase customer service, you sell more products and you reap more profits,” she says. What kind of businesses benefit most from this outlook? “Any business that has customers – telecommunications, banks, retail, insurance, brokerages.” On Siebel’s client list are such industry giants as Ford, Lockheed Martin, Chase Manhattan Bank and Charles Schwab. Its largest growth area is government agencies, which, House says, “surprised us” but is understandable. “The Social Security Administration, the Internal Revenue Service, the Post Office are coming under the threat of competition,” she says, and therefore see the need to increase customer satisfaction in order to remain competitive. Just as Charles Schwab changed the dynamics of the investment industry by developing a system of telephone-based transactions – and then changed the paradigm again by moving to the Internet, while still maintaining active branch offices – so should all organizations look for ways to develop multi-channel solutions to build sales and service opportunities, says House. A bank, for instance, should be able to maintain a dialogue among all of its departments, so that it can build customer databases that improve support and service. That, House says, is what Siebel products do — provide “multi-channel, seamless software solutions.” Today, according to House, the market is only 5% saturated. “Ninety-five percent lies ahead.” But although House and Siebel saw this niche and seized it, they had no illusions that they would remain alone forever and from the beginning, they sought a way to distinguish themselves from others in the wildly extravagant high-tech world. They did this first by remaining old-fashioned and cautious, foregoing venture capital and the loss of control that goes along with it. Siebel was from the start — and remains today — an employee-funded company. “Every nickel came out of our own pockets,” House says of the early days, “and no one took salaries.” Instead, everyone received stock. No one seems to be complaining. Shares of Siebel have risen a remarkable 1,200% since the company went public, making millionaires out of many of the company’s early employees. “The amount of wealth that was created…,” House begins without having to finish the sentence. “To this day,” she says, “every Siebel employee is a shareholder.” While many companies pay lip service to the notion of encouraging their employees to “act like owners” instead of mere employees, Siebel created a culture in which “those who work here will think and feel like owners because they are,” she says. The company’s sales performance appears to bear out House’s upbeat remarks. In the nine months ended Sept. 30, Siebel’s revenues doubled to $1.1 billion from $557 million in the same period a year ago. Net income, too, shot up to $158 million in the first nine months of this year, compared with $72 million in the same period of 1999. So seriously does Siebel take its customer service mantra that the company bases its compensation program on the satisfaction of its clients. It has established a system of customer evaluations every six months, with a third-party audit. In other words, Siebel’s success is based on its customers’ success. Some 40% of the pay of Siebel’s salespeople is based on customer evaluations rather than the traditional commissions. “Our mantra is: ‘Do whatever it takes to make the customer successful and satisfied,’” says House. As an example, she points to Chase Manhattan Bank, “a huge Siebel customer. On average, each of its customers owns 1.5 products. If that’s increased to two products, it will double the profitability of the company. “By using our products, single customers increased revenues 16%; customer satisfaction increased 21%. The metrics are staggering. “Businesses are coming to understand that customer satisfaction is more critical than product functionality, distribution or geographic borders. The level of satisfaction that customers have fosters loyalty and the ability to cross-sell.” Maybe even more radical than Siebel’s pay structure is its corporate culture, which House calls “a culture of responsibility.” Believing the company could distinguish itself by the way its employees comported themselves, House and Siebel demanded from the start — and demand to this day —high standards of professionalism in everything from business objectives to dress and physical environment. There are no scraggly, barefoot techies in shorts and tee shirts tossing Nerf balls through baskets hanging in office doorways. People are required to dress appropriately for the job they do. “Engineers have to be fully clothed,” House says dryly. Employees who face customers must wear ties and jackets, hose and heels. Everyone arrives on time and prepared for meetings. Doors are always open, even conference room doors. “That’s the value of hindsight,” House says of the culture envisioned by her and Siebel. “We had done it before … We have a bias for action, and we lead by example, personally illustrating the behavior we want. You have to do it. You can’t just say it … For a relatively new company, we have a very disciplined approach. It’s a return to rational, old-fashioned values.” And while other technology companies might dot-bomb around them, House sees Siebel growing and thriving in the future — while holding its core values intact. “We have a 100% commitment to customer satisfaction, complete professionalism, the highest levels of business ethics and professional courtesy,” says House. “Let’s face it. We’re never going to look like a Porsche. We’ll always look like a Volvo.”
wrong_mix_domain_foundationPlace_00039
FactBench
2
2
https://grainger.illinois.edu/alumni/hall-of-fame/thomas-siebel
en
Thomas M. Siebel
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Thomas M. Siebel
en
https://cdn.brand.illinois.edu/favicon.ico
https://grainger.illinois.edu/alumni/hall-of-fame/thomas-siebel
Thomas Siebel is the chairman of First Virtual Group, a diversified holding company with interests in commercial real estate, agribusiness, global investment management, and philanthropy. Siebel is the founder and chairman of C3, an energy and emissions management company. Siebel was the founder, chairman, and chief executive officer of Siebel Systems, one of the world’s leading software companies, which merged with Oracle Corporation in January 2006. founded in 1993, Siebel Systems rapidly became a global leader in application software. Before founding Siebel Systems, Siebel served as chief executive officer of Gain Technology. From 1984 through 1990 he was an executive at Oracle Corp., where he held a number of senior management positions. He is a frequent industry spokesman and is the author of three books: Taking Care of eBusiness, Cyber Rules, and Virtual Selling. Siebel is a graduate of the University of Illinois at Urbana-Champaign, where he received a Bachelor of Arts in History, a Master of Business Administration, and a Master of Science in Computer Science. An active philanthropist, Siebel is the founder and chairman of the Siebel Scholars Foundation and the Meth Project Foundation, initiatives of the Siebel Foundation. The Siebel Foundation is active in the support of education, health, drug prevention, wildlife habitat preservation, conservation, and support for the homeless. Siebel serves on the board of advisors of the Stanford University College of Engineering, the University of Illinois College of Engineering, and the University of California at Berkeley College of Engineering. He is a director of the University of Illinois Foundation and the Hoover Institution at Stanford University. Degrees
wrong_mix_domain_foundationPlace_00039
FactBench
2
49
https://www.wikiwand.com/en/Thomas_Siebel
en
Thomas Siebel
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https://wikiwandv2-19431…s/icon-32x32.png
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[]
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[ "" ]
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null
Thomas M. Siebel is an American billionaire businessman, technologist, and author. He was the founder of enterprise software company Siebel Systems and is the founder, chairman, and CEO of C3.ai, an artificial intelligence software platform and applications company.
en
https://wikiwandv2-19431…icon-180x180.png
Wikiwand
https://www.wikiwand.com/en/Thomas_Siebel
American businessman / From Wikipedia, the free encyclopedia Dear Wikiwand AI, let's keep it short by simply answering these key questions: Can you list the top facts and stats about Thomas Siebel? Summarize this article for a 10 year old SHOW ALL QUESTIONS
wrong_mix_domain_foundationPlace_00039
FactBench
3
91
https://www.wikiwand.com/en/Thomas_Siebel
en
Thomas Siebel
https://wikiwandv2-19431…s/icon-32x32.png
https://wikiwandv2-19431…s/icon-32x32.png
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[]
[]
[ "" ]
null
[]
null
Thomas M. Siebel is an American billionaire businessman, technologist, and author. He was the founder of enterprise software company Siebel Systems and is the founder, chairman, and CEO of C3.ai, an artificial intelligence software platform and applications company.
en
https://wikiwandv2-19431…icon-180x180.png
Wikiwand
https://www.wikiwand.com/en/Thomas_Siebel
American businessman / From Wikipedia, the free encyclopedia Dear Wikiwand AI, let's keep it short by simply answering these key questions: Can you list the top facts and stats about Thomas Siebel? Summarize this article for a 10 year old SHOW ALL QUESTIONS
wrong_mix_domain_foundationPlace_00039
FactBench
1
67
https://www.linkedin.com/pulse/crm-verticals-claudio-moraes%3Ftrk%3Dpulse-det-nav_art
en
Discover thousands of collaborative articles on 2500+ skills
https://static.licdn.com/aero-v1/sc/h/6dwv6w0gvj6q3ye8o19b99or2
https://static.licdn.com/aero-v1/sc/h/6dwv6w0gvj6q3ye8o19b99or2
[]
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[ "" ]
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Discover 100 collaborative articles on domains such as Marketing, Public Administration, and Healthcare. Our expertly curated collection combines AI-generated content with insights and advice from industry experts, providing you with unique perspectives and up-to-date information on many skills and their applications.
en
https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca
https://www.linkedin.com/pulse/topics/home/
LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Learn more in our Cookie Policy. Select Accept to consent or Reject to decline non-essential cookies for this use. You can update your choices at any time in your settings. We’re unlocking community knowledge in an all new way. It starts with an article on a professional topic or skill, written with the help of AI — but it’s not complete without insights and advice from people with real-life experiences. We invited experts to contribute. Learn more
wrong_mix_domain_foundationPlace_00039
FactBench
3
87
https://comptroller.texas.gov/programs/education/msp/funding/aid/scholarship/scaasf.php
en
ABE AND ANNIE SEIBEL FOUNDATION
https://comptroller.texas.gov/images/favicon.ico
https://comptroller.texas.gov/images/favicon.ico
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[]
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ABE AND ANNIE SEIBEL FOUNDATION
en
/images/favicon.ico
null
c/o The Frost Bank - Trust Dept. P.O. Box 8210 Galveston, TX 77553-8210 Phone: 409-770-5665 Interest-free loans available to US Citizens or Permanent Resident and Texas residents who have graduated from Texas high schools. Must enroll is a full-time student at a Texas college/university, accredited by the Southern Association of Colleges and Schools, with the intention of Completing requirements toward a first bachelor's degree. Graduating high school seniors entering as college freshmen are reviewed by high school class rank in relation to SAT/ACT scores. Eligible students must be either in the top 10% of their high school graduating class OR have a minimum 1100 SAT or 23 ACT score. College level students must maintain a 3.0 GPA overall, and maintain a full-time enrollment status. Applicants with the above MINIMUM Scores will be given consideration for approval; however, this is not to be defined as automatic approval. High school seniors must submit a transcript reflecting SAT/ACT scores and rank in class. Applications and transcripts will be presented to the directors in the order in which they are completed. Funds are limited, and it is advisable to submit requests as early as possible. Students may contact our office by telephone or mail after November 1 each year to be placed on the mailing list for the upcoming fall/spring long-term school year. Application packets are accepted January 1 through February 28.
wrong_mix_domain_foundationPlace_00039
FactBench
3
68
https://dailyillini.com/news-stories/2016/10/05/25-million-gift-siebel-fund-siebel-center-design-construction/
en
$25 million gift from Siebel to fund Siebel Center for design construction
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[]
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[ "" ]
null
[ "Aaron Navarro", "Megan Jones" ]
2016-10-05T00:00:00
Funding for construction of the new Siebel Center for Design will come from a $25 million donation from Thomas Siebel, a University alumnus and tech entrepreneur, according to a news release. This is the second gift from the Thomas and Stacey Siebel Foundation, who funded the Siebel Center for Computer Science in Urbana. The $48...
en
https://dailyillini.com/…Mark_Inverse.png
The Daily Illini
https://dailyillini.com/news-stories/2016/10/05/25-million-gift-siebel-fund-siebel-center-design-construction/
Funding for construction of the new Siebel Center for Design will come from a $25 million donation from Thomas Siebel, a University alumnus and tech entrepreneur, according to a news release. This is the second gift from the Thomas and Stacey Siebel Foundation, who funded the Siebel Center for Computer Science in Urbana. The $48 million project’s remaining funding will come from institutional funds. “Tom Siebel has established himself as one of the world’s leading innovators by refusing to be limited by disciplinary boundaries – whether in software, in energy systems or through his campaign against methamphetamine abuse,” said Chancellor Robert Jones in a news release. “It is clear to me that he focuses on big problems and brings the right expertise and resources together to solve them. And he’s spent his career developing companies and products that help others do the same thing.” The two-story building next to Huff Hall and the Art and Design Building is envisioned as a hub for student-focused design thinking across various disciplines. Rather than offer independent degree programs, the center will help the existing colleges incorporate design principles and practices into their own curriculum. The center will support product, process and user interface design, with an emphasis on technology and creativity. “The combination of top-tier academics and entrepreneurial drive at the University of Illinois at Urbana-Champaign is powerful,” Siebel said. “By infusing all areas of study with the multidisciplinary approaches of design thinking, this facility will create unlimited opportunities for the students to fuel and nurture that drive.”
wrong_mix_domain_foundationPlace_00039
FactBench
2
24
https://engineering.princeton.edu/news/2011/09/23/siebel-scholars-program-recognizes-top-computer-science-graduate-students
en
Siebel Scholars program recognizes top computer science graduate students
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[]
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[ "" ]
null
[ "Steven Schultz" ]
2011-09-23T00:00:00
Top graduate students in Princeton University's Department of Computer Science will receive a prestigious fellowship and lifelong membership in a network of leading scholars under the newly established Siebel Scholars program, funded by a gift from the Siebel Scholars Foundation.
en
https://engineering.prin…ring-favicon.png
Princeton Engineering
https://engineering.princeton.edu/news/2011/09/23/siebel-scholars-program-recognizes-top-computer-science-graduate-students
Top graduate students in Princeton University’s Department of Computer Science will receive a prestigious award and lifelong membership in a network of leading scholars under the newly established Siebel Scholars program, funded by a gift from the Thomas and Stacey Siebel Foundation. The Siebel Scholars program was founded in 2000 to recognize the most talented students in bioengineering, business, and computer science, and empower them to solve the world’s most pressing problems through lifelong community and support. Princeton’s computer science department is now among 17 in academic departments at 12 universities throughout the United States and China included in the program. Each year, the dean of each participating school selects five Siebel Scholars from among the top students, based upon outstanding academic achievement and demonstrated leadership. For its inaugural group of Siebel Scholars, Princeton’s computer science department chose Ph.D. candidates Anirudh Badam, Robert Dockins, Wyatt Lloyd and Chong Wang, and master’s degree student Nicholas Jones. Each will receive $35,000 in support for their final year of study. The Siebel Scholars program also brings together its current and past recipients, currently about 700 since the program’s founding, for an annual conference as well as other networking events. “The Siebel Scholars program not only provides terrific recognition for some of our finest computer science students,” said H. Vincent Poor, dean of Princeton’s School of Engineering and Applied Science, “but the scholars network also creates opportunities to strike up interdisciplinary collaborations on issues of global importance. We are honored that the Siebel Foundation chose the Princeton computer science department to participate.” Andrew Appel, chair of computer science at Princeton, said the program’s emphasis on connecting students to peers in other areas can be particularly valuable for students whose thesis work has required them to focus on a narrow area. “It gets people out of their shells,” said Appel, the Eugene Higgins Professor of Computer Science. “The intent is to bring the students into contact with a broad range of people thinking about policy implications and other subjects they need to make a difference in the world.” Appel noted that his own research has benefited from interactions with people working in disparate areas and now includes a mix of theoretical computer science and more applied research on technology policy and information security. “Young people starting out in research don’t always have the broad experience or confidence to step outside their narrow area,” he said. “The Siebel Foundation encourages engagement with societal issues by all these smart people who would do it if only they believed they could.” In providing the $2 million gift that endows the scholarship program, the Siebel Scholars Foundation cited the University’s role in building the basis of computer science in the 1930s through the work of John von Neumann, Alan Turing and others, as well as the department’s current reputation. “Expanding the Siebel Scholars program to Princeton University — with its rich history of breakthrough research — further strengthens the Siebel Scholars community’s ability to work together to solve critical social challenges,” said Karen Roter Davis, executive director of the Siebel Scholars Foundation. The Siebel Scholars program was created by the Thomas and Stacey Siebel Foundation 11 years ago, a private foundation established in 1996 to support projects and organizations that work to improve the quality of life, environment and education of its community members. Thomas Siebel, a member of Princeton University’s Board of Trustees, is the chairman and founder of First Virtual Group, a diversified holding company. Previously, Siebel was the founder, chairman and chief executive officer of Siebel Systems, a major software company that merged with Oracle Corp. in 2006. In addition to the Siebel Scholars program, the Siebel Foundation funded The Meth Project, a large-scale prevention program aimed at reducing first-time use of methamphetamines through public service messaging, public policy and community outreach. Further information on the five students selected as Princeton’s inaugural group of Siebel Scholars follows: Anirudh Badam grew up in India and completed his undergraduate degree from the Indian Institute of Technology in 2006. Researching under Associate Professor Vivek Pai, Badam focuses on making data centers more energy efficient by helping computer programs and operating systems use new energy-efficient memory and storage technologies. Badam said he is motivated in his work by his experience in India where the Internet is inaccessible by most of the population. “I have often strongly felt the need to make technologies that enable the Internet to be more affordable,” he said. In his spare time, Badam enjoys playing video games, cooking and reading any form of science fiction. Robert Dockins grew up in Houston, and graduated summa cum laude from Baylor University in 2003. Researching under Appel, Dockins develops new approaches to prove that programs behave according to their specifications, an area known as program verification and compiler correctness. This research is important for security- and safety-critical systems. Dockins has enjoyed working with computers since an early age, and studying computer science at Princeton has enabled him to pursue his interests in programming language and verification. In his spare time, he enjoys practicing martial arts and lifting weights. Wyatt Lloyd, a Maryland native, graduated from Pennsylvania State University in 2007 with a Bachelor of Science in computer science. Advised by Assistant Professor Michael Freedman, Lloyd’s recent research seeks to improve the storage used by social websites, such as Facebook and Twitter. These sites store their status updates, tweets or other data in multiple data centers around the world and transfer data between the centers in random order. This approach can lead to problems if, for example, a crucial tweet is left out of a series of messages, changing the meaning of an exchange. Lloyd’s research improves the communication by ensuring the tweets only show up in the expected order. Lloyd enjoys traveling and said computer science complements that interest because it is “conference-driven.” He has presented a paper in Hong Kong and is scheduled to present next in Portugal. Chong Wang grew up in Liaoning, China, and completed his bachelor’s and master’s degrees at Tsinghua University in 2006. At Princeton, advised by Associate Professor David Blei, Wang’s research in machine learning allows computers to discover common patterns in various kinds of data. Part of his work has examined words people tend to use together to describe an event such as a wedding.” His current research focuses on methods for recommending scientific articles, which may aid researchers in locating relevant articles more easily. This work could have a large impact on distributing scientific information more easily and encourage interdisciplinary research. Studying computer science at Princeton “provides me exciting opportunities to dive deeper into some important things that benefit society,” Wang said. In his spare time, Wang enjoys reading and traveling. Nicholas Jones, a Tennessee native, graduated from the University of Tennessee-Knoxville, in 2009. Working with Freedman, Jones’s research focuses on improving anonymous Web browsing, an important tool for avoiding censorship on the Web. The model he currently is building improves speed by using cloud computing instead of the current system of volunteers who provide the infrastructure for anonymous browsing, which is extremely slow. Circumventing Web censorship is an important use for anonymous Web browsing. “I chose CS [computer science] at Princeton because of its strong computer systems and security focus and its overall academic excellence,” Jones said, adding that “the small size of the department also offers many advantages and builds a real sense of community.” In his spare time, he enjoys cooking, reading and hiking.
wrong_mix_domain_foundationPlace_00039
FactBench
1
5
https://uif.uillinois.edu/news/2024/thomas-siebel-makes-transformative-50-million-gift-establish-siebel-school-computing-and
en
Thomas Siebel Makes Transformative $50 Million Gift to establish the Siebel School of Computing and Data Science
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The University of Illinois Urbana-Champaign announced the establishment of the Siebel School of Computing and Data Science, made possible by a transformative $50 million gift from Thomas M. Siebel.
en
/sites/default/files/favicon.ico
University of Illinois Foundation
https://uif.uillinois.edu/news/2024/thomas-siebel-makes-transformative-50-million-gift-establish-siebel-school-computing-and
The University of Illinois Urbana-Champaign announced the establishment of the Siebel School of Computing and Data Science, made possible by a transformative $50 million gift from Thomas M. Siebel. This cornerstone contribution will propel the university's leadership in computing and data science education and research, shaping the future of technology and innovation. The Siebel School of Computing and Data Science, housed within The Grainger College of Engineering, marks a significant milestone in the university's commitment to excellence in interdisciplinary education and groundbreaking research. With the generous support of Mr. Siebel, the School will pioneer advancements at the intersection of computing and data science, addressing complex challenges and driving innovation across various fields. Dean Rashid Bashir expressed his gratitude, stating, “The establishment of the Siebel School of Computing & Data Science exemplifies the University of Illinois’s dedication to pushing the boundaries of knowledge and fostering collaborative solutions to global challenges. This transformative gift will empower our faculty and students to lead the next generation of technological advancements, further solidifying our position as a world-renowned institution.” Thomas M. Siebel, UIUC alumnus and CEO of C3 AI, emphasized the importance of investing in education and research to drive societal impact, saying, “We are thrilled to partner with the University of Illinois to establish the Siebel School of Computing & Data Science. By supporting cutting-edge research and fostering innovation, we hope to empower future generations of leaders in technology and society, driving positive change in our world.” “At Illinois, the power of interdisciplinary and collaborative work is on full display in the way we approach research activity and educational delivery for computing and data science,” said Chancellor Robert J. Jones. “The establishment of the Siebel School of Computing & Data Science through this generous gift from Mr. Siebel will enable us to continue shaping the future of technology and preparing students for success in a digital world.” “The tremendous support from Mr. Siebel has provided yet another opportunity for the computing and data science community throughout our campus to thrive,” said Nancy M. Amato, Computer Science Department Head and Abel Bliss Professor of Engineering. “Our students and faculty have already played a part in such exciting developments as the first modern web browser, PayPal, YouTube, Siebel Systems, C3 AI and Yelp. And we will continue pursuing innovation in this field at every turn. “We are also very proud of providing new and more accessible ways for deserving students to find their path into computing education.” The new school will focus on further advancing frontiers at the intersections of computing and data science; an effort that is already well established through the university’s deep history of computing innovation. The Siebel School of Computing & Data Science is pending approval by the University of Illinois Board of Trustees and Illinois Board of Higher Education. ABOUT THE UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN The University of Illinois Urbana-Champaign is a world-renowned public research university, dedicated to excellence in teaching, research, and public engagement. With a legacy of innovation spanning more than a century, the university continues to push the boundaries of knowledge and make a lasting impact on society. ABOUT THOMAS M. SIEBEL Mr. Siebel is an alumnus of the University of Illinois-Urbana (BA, MBA, MS) and is the CEO of C3 AI (NYSE: AI), a leading Enterprise AI application software company.
wrong_mix_domain_foundationPlace_00039
FactBench
2
45
https://www.businesswire.com/news/home/20200923005023/en/Siebel-Scholars-Foundation-Announces-Class-of-2021
en
Siebel Scholars Foundation Announces Class of 2021
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2020-09-23T13:00:00+00:00
The Siebel Scholars Foundation today announced the recipients of the 2021 Siebel Scholars award. Now in its 20th year, the Siebel Scholars program ann
en
https://www.businesswire.com/news/home/20200923005023/en/Siebel-Scholars-Foundation-Announces-Class-of-2021
REDWOOD CITY, Calif.--(BUSINESS WIRE)--The Siebel Scholars Foundation today announced the recipients of the 2021 Siebel Scholars award. Now in its 20th year, the Siebel Scholars program annually recognizes nearly 100 exceptional students from the world’s leading graduate schools of business, computer science, energy science and bioengineering. The 92 distinguished students of the Class of 2021 join past Siebel Scholars classes to form an unmatched professional and personal network of more than 1,500 scholars, researchers, and entrepreneurs. Through the program, this formidable group brings together diverse perspectives from business, science, and engineering to influence the technologies, policies, and economic and social decisions that shape the future. “ Every year, the Siebel Scholars continue to impress me with their commitment to academics and influencing future society. This year’s class is exceptional, and once again represents the best and brightest minds from around the globe who are advancing innovations in healthcare, artificial intelligence, the environment and more,” said Thomas M. Siebel, Chairman of the Siebel Scholars Foundation. “ It is my distinct pleasure to welcome these students into this ever-growing, lifelong community, and I personally look forward to seeing their impact and contributions unfold.” Founded in 2000 by the Thomas and Stacey Siebel Foundation, the Siebel Scholars program awards grants to 16 universities in the United States, China, France, Italy and Japan. Following a competitive review process by the deans of their respective schools on the basis of outstanding academic achievement and demonstrated leadership, the top graduate students from 27 partner programs are selected each year as Siebel Scholars and receive a $35,000 award for their final year of studies. On average, Siebel Scholars rank in the top five percent of their class, many within the top one percent. This year’s honorees are: Graduate Schools of Bioengineering Johns Hopkins University, Whiting School of Engineering and School of Medicine: Ines Godet, Bria Macklin, Yuan Rui, Sarah Somers, Alexandra Sneider Massachusetts Institute of Technology, School of Engineering: Ian Andrews, Ishwar Kohale, Noor Momin, Molly Parsons, Caroline Werlang Stanford University, School of Engineering and School of Medicine: Namrata Anand, Shreya Deshmukh, Hannah Kempton, Margarita Khariton, Prashanth Srinivasan University of California, Berkeley, College of Engineering: Nicolas Altemose, Anjali Gopal, Marc Lim, Zoë Steier, Alison Su University of California, San Diego, Institute of Engineering in Medicine and Jacobs School of Engineering: Haleh Alimohamadi, Gabrielle Colvert, Dhruva Katrekar, Gregory Poore, Juliane Sempionatto Moreto Graduate Schools of Business Massachusetts Institute of Technology, Sloan School of Management: Benjamin Dalusma, George Eliades, Philip Onotu, Olga Timirgalieva, Liza Xu Northwestern University, Kellogg School of Management: Dylan Sun Stanford University, Graduate School of Business: Brian Aoyama, Mariana Martins, Bianca Pinasco, Austin Ward, Joshua Yang University of Chicago Booth School of Business: David Hoogmoed, Erik Leiden, Dennis Shea, Aashna Singh, Houren Zhu Graduate Schools of Computer Science Carnegie Mellon University, School of Computer Science: Brandon Bohrer, Rogerio Bonatti, Megan Hofmann, Fish Tung, Lijun Yu Harvard John A. Paulson School of Engineering and Applied Sciences: Julia Ebert, Anitha Gollamudi, Sophie Hilgard, Fritz Lekschas, Bryan Wilder Massachusetts Institute of Technology, School of Engineering: Camilio Fosco, Aspen Hopkins, Brice Huang, Ticha Sethapakdi, Lisa Yang Princeton University, School of Engineering and Applied Science: Sotiris Apostolakis, Kyle Genova, Wei Hu, John Li, Divyarthi Mohan Stanford University, School of Engineering: Jabari Hastings, Yutong He, Ariel Leong, Vincent Nicandro, Matthew Radzihovsky Tsinghua University, School of Information Science and Technology: Mengyang Liu, Hongyu Lu, Jianxin Ma, Junye Yang, Xiayuan Yi University of California, Berkeley, College of Engineering: Tiffany Chien, Jason Zhou University of Chicago, School of Computer Science: Steven Buschbach, Yongshan Ding, Huiying Li, Amanda Whaley, Junwen Yang University of Illinois at Urbana-Champaign, College of Engineering: Suneer Angra, Beleicia Bullock, Bhavana Jain, Haoyang Wen, Andrew Yoo Graduate Schools of Energy Science Carnegie Mellon University, School of Computer Science: Mingyi Wang Massachusetts Institute of Technology, School of Engineering: Manxi Wu Politecnico di Torino, Doctoral School: Pier Giuseppe Anselma Princeton University, School of Engineering and Applied Science Joseph Clay Hamill Jr. Stanford University, School of Earth, Energy & Environmental Sciences: Aisulu Aitbekova Tsinghua University, Department of Electrical Engineering: Yingzhe Cui University of California, Berkeley, College of Engineering: Jose Daniel Lara University of Illinois at Urbana-Champaign, College of Engineering: Phuc Huynh The University of Tokyo, School of Engineering: Kalimuthu Selvam To date, the over 1,500 Siebel Scholars have driven innovations in over a dozen industries, launched more than 1,100 products, authored more than 386 patents, published nearly 42 books and more than 3,094 articles or book chapters, and managed more than $2.7 trillion in assets. As leaders of some of today’s most preeminent start-ups, nonprofits and research institutions, Siebel Scholars have served on more than 340 boards, established more than 53 philanthropic initiatives, and founded more than 154 companies – of which more than 56 have successfully gone public or were sold to enterprises including Google, Intuit, Match.com and Dropbox. For more information about the Siebel Scholars program, please visit www.SiebelScholars.com. About Siebel Scholars The Siebel Scholars program was founded in 2000 by the Siebel Foundation to recognize the most talented students at the world’s leading graduate schools of business, computer science, bioengineering, and energy science. These include: Carnegie Mellon University; École Polytechnique; Harvard University; Johns Hopkins University; Massachusetts Institute of Technology; Northwestern University; Politecnico di Torino; Princeton University; Stanford University; Tsinghua University; University of California, Berkeley; University of California, San Diego; University of Chicago; University of Illinois at Urbana-Champaign; University of Pennsylvania; and University of Tokyo. Today, our active community of over 1,500 leaders serves as advisors to the Siebel Foundation and works collaboratively to find solutions to society’s most pressing problems. About the Siebel Foundation The Thomas and Stacey Siebel Foundation, a nonprofit, public benefit corporation, was established as a private foundation in 1996. Its mission is to foster programs and organizations that improve the quality of life, environment, and education of its community members. The Siebel Foundation funds projects to support education, the homeless and underprivileged, public health, research and development around the world.
wrong_mix_domain_foundationPlace_00039
FactBench
1
10
https://www.business-software.com/article/what-happened-to-siebel/
en
What Happened to Siebel?
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2012-02-10T23:47:39+00:00
Damaged customer relationships and intensifying competition proved to be more than Siebel could handle, toppling this once unstoppable force.
en
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Business-Software.com
https://www.business-software.com/article/what-happened-to-siebel/
Oracle Rescues Siebel, and Gets Technology for Fusion CRM Siebel had long been a force in the customer relationship management (CRM) market. With more than 3.4 million users at over 4,000 customer sites around the world, strong alliances with the likes of IBM and HP, a handful of strategic acquisitions aimed at closing major functionality gaps, market capitalization of over $4 billion, and a renewed focus on customer value and operational efficiency, Siebel seemed well-positioned to outlast many of its rivals. But, it soon became obvious that all was not well with the software giant. Siebel was founded in 1993 by Tom Siebel. The company quickly became the undisputed leader among all vendors in the customer relationship management field, grabbing as much as 45 percent of market share by 2002. Siebel’s powerful platform and expansive feature stack won favor among customers and industry experts alike. Before long, however, marketplace perception of on-premise CRM solutions began to shift. Less expensive on-demand applications that provided the same level of functionality, without the hassle of a long implementation or a large up-front investment, were being introduced. These hosted solutions provided small and mid-sized businesses with a more affordable and cost-effective alternative to enterprise-scale CRM systems. Even large organizations began to believe that on-site customer relationship management came with a total cost of ownership that was way too high. In response to this trend, Siebel acquired hosted solution provider UpShot in 2003 and launched an on-demand, Web-based version of its CRM suite. In spite of its efforts, Siebel would watch its reputation tarnish over the next several years. The primary cause was its poor service and support, which led to strained relationships with its customers, as well as key strategic partners. The trouble really started brewing in 2005, when as early as January, industry analysts began to question Siebel’s viability and wonder about its future. Massachusetts-based IDC called Siebel a “sitting duck,” while AMR Research cited major flaws in some of the company’s go-to-market models and sales strategies. Additionally, competition from enterprise software vendors such as Oracle and SAP began to intensify, closing the market share gap. And, the popularity of cheaper on-demand offerings was picking up steam, and vendors like Salesforce.com began to make their presence known. Then in April, Siebel Chief Executive Mike Lawrie left the company. Many experts felt that Lawrie was the company’s last hope to transform itself into the kind of customer-friendly, process-focused organization it needed to be. His abrupt departure came after less than one year on the job and immediately following some rather disappointing quarterly financial results. After months of speculation, Oracle finally came to the rescue. By the end of the year, Oracle had solidified a deal to purchase Siebel for $5.8 billion. The acquisition, which went much smoother than Oracle’s hostile takeover of PeopleSoft, was finalized in early 2006. The Siebel product portfolio immediately began to form the foundation for Oracle’s yet-to-be-released Fusion CRM. Fusion CRM will integrate the various products Oracle obtained through its string of CRM-related acquisitions, including JD Edwards, Retek, and PeopleSoft.
wrong_mix_domain_foundationPlace_00039
FactBench
2
12
https://news.illinois.edu/view/6367/412760
en
News Bureau
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[ "Robin Kaler" ]
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en
https://illinois.edu/assets/img/branding/favicon.ico
https://news.illinois.edu/view/6367/412760
The Thomas and Stacey Siebel Foundation and the University of Illinois at Urbana-Champaign today announced a $25 million lead gift to establish the Siebel Center for Design. The new two-story building will be a campuswide hub for student-focused design thinking and learning. The center will facilitate and support innovative approaches to product, process and user interface design, with an emphasis on advanced technology, creativity, purpose and multidisciplinary collaboration. The remainder of the funding for the $48 million project will come from institutional funds. The Siebel Center for Design will maximize opportunities for interaction throughout its flexible collaboration studios and open gathering and meeting areas, designed to facilitate problem-solving, immersion, making and doing. Whether it is the design of physical things like a new mobile phone or medication, intangibles like software or social services, or processes such as the best way to deliver clean water in the developing world, the Siebel Center for Design will support all fields by fostering design-thinking academic ideals. “Tom Siebel has established himself as one of the world’s leading innovators by refusing to be limited by disciplinary boundaries – whether in software, in energy systems or through his campaign against methamphetamine abuse,” said Chancellor Robert Jones. “It is clear to me that he focuses on big problems and brings the right expertise and resources together to solve them. And he’s spent his career developing companies and products that help others do the same thing. Now, the Siebel Center for Design is going to offer our students an unmatched facility to develop those same box-shattering approaches in their own lives and careers.” Andreas Cangellaris, dean of the College of Engineering, said the Siebel Center for Design will offer the entire campus opportunities to rethink the student experience at Illinois. “Many of our students arrive at Illinois with an innovative, entrepreneurial spirit. Many more develop that spirit during their time here,” Cangellaris said. “Tom Siebel understands that as well as anyone. He’s giving us the opportunity to offer a design-thinking education that will be unique in its breadth and depth. The Siebel Center for Design will help reimagine the land-grant university for the 21st century. It will drive students to make the most of their wide-ranging creativity and deliver new ideas to the world in unexpected, thrilling ways.” Illinois students have a long history of putting their academic experiences into entrepreneurial practice. From affordable prosthetic limbs for mass deployment in war-ravaged regions to cheap solar-powered lanterns to step-climbing wheelchairs, Illinois students have been practicing the concepts of design thinking for years. “The combination of top-tier academics and entrepreneurial drive at the University of Illinois at Urbana-Champaign is powerful. By infusing all areas of study with the multidisciplinary approaches of design thinking, this facility will create unlimited opportunities for the students to fuel and nurture that drive,” said Thomas Siebel, chairman of the Thomas and Stacey Siebel Foundation. Cangellaris said Siebel’s own degrees from Illinois – history to business to computer science – followed an unusual progression at the time. “Today, we know that cross-disciplinary educational experiences like Tom pursued are critical in preparing our students to leave here ready to make significant impacts in the world.” Symbolic Location The center will feature five team-based collaboration studios for up to 400 students, including one studio for large-scale construction and graded access for big prototypes. It will also include a large workshop for 3-D printing, metal fabrication, laser cutting, water-jet cutting and computer-controlled machining. Two digital media studios will support video and audio recording, as well as immersive technologies for virtual reality applications. There will also be public gathering spaces, meeting rooms and galleries to encourage more informal interaction. Groundbreaking for the Siebel Center for Design is planned for summer 2017, with construction expected to take about 18 months. The 60,000 square-foot building, designed by the architectural practice Bohlin Cywinski Jackson, will be prominently sited on one of the major campus axes, between Huff Hall and the Art and Design Building. The location is a symbolic link connecting the north and south areas of the campus. Interim Provost Edward Feser said the site was carefully chosen. “The Siebel Center for Design was conceived by Tom as a facility and resource that would bring students, faculty and external stakeholders from many fields together to solve real-world challenges, drawing on knowledge developed in home disciplines and guided by a rigorous integrative framework.” Feser said the center, which will focus primarily upon supporting instruction and secondarily upon supporting research, will help to innovate undergraduate and graduate curricula in multiple colleges. Rather than offer independent degree programs, the center will help colleges incorporate design principles, concepts and practices into their own offerings. “Illinois has been very successful at building world-leading interdisciplinary research centers that bring together scholars from widely different areas of expertise,” Feser said. “The Siebel Center for Design will offer a similar environment for interdisciplinary collaboration among our students.” Rethinking the Student Experience Feser said design-thinking concepts are already embedded in many programs and curricula. “In fact, the size and strength of design-related teaching and research at Illinois is a key reason why the Siebel Center for Design will be unmatched in its transformative impact. A state-of-the-art facility that connects disciplines and helps embed theories and practices of design in the educational experience will position Illinois as the place to go for students who want to prepare themselves to solve grand challenges and make significant change.” “Innovative thinking is key to solving big problems. The resources at the Siebel Center for Design will equip University of Illinois at Urbana-Champaign students with the skills to address the most difficult challenges,” Siebel said. Cangellaris said the gift marks one more in a growing list of campus investments from the three-time university alumnus. “Tom Siebel is a transformative force for this university. From endowed scholarships and faculty chairs to the Thomas M. Siebel Center for Computer Science, his investments in the people and facilities here generate impact that will be felt for generations to come,” Cangellaris said. “The Siebel Center for Design is an exciting new addition to that legacy and one that will benefit all the students who come to Illinois looking for an experience they can’t find at any other university.” About Thomas M. Siebel Mr. Siebel is the chairman and chief executive officer of C3 IoT, an enterprise PaaS and SaaS software company that enables companies to design, develop, deploy, provision and operate large-scale IoT applications. C3 IoT applies the power of big data, advanced analytics, social networking, machine learning and cloud computing to enable the rapid development of IoT SaaS systems. Mr. Siebel was the founder, chairman and chief executive officer of Siebel Systems, one of the world’s leading software companies, which merged with Oracle Corporation in January 2006. Founded in 1993, Siebel Systems rapidly became a leader in application software with more than 8,000 employees in 32 countries, over 4,500 corporate customers and annual revenue in excess of $2 billion. Mr. Siebel earned three degrees from the U. of I.: a bachelor's in history (1975), a master's in business administration (1983) and a master's in computer science (1985). He also holds an honorary doctorate from Illinois.
wrong_mix_domain_foundationPlace_00039
FactBench
1
47
https://hai.stanford.edu/people/thomas-siebel
en
Thomas Siebel
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Thomas Siebel is the chairman and CEO of C3 IoT, an enterprise software and platform company that applies big data, advanced analytics, social networking, machine learning, and cloud computing to enable the rapid development and deployment of large‐scale SaaS applications for the Internet of Things. As founder of Siebel Systems, one of the fastest-growing software companies, Siebel built the foundation of the CRM market. Siebel Systems became a leader in application software with revenue exceeding $2B before merging with Oracle in 2006.
en
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Stanford HAI
https://hai.stanford.edu/people/thomas-siebel
Thomas Siebel is the chairman and CEO of C3 IoT, an enterprise software and platform company that applies big data, advanced analytics, social networking, machine learning, and cloud computing to enable the rapid development and deployment of large‐scale SaaS applications for the Internet of Things. As founder of Siebel Systems, one of the fastest-growing software companies, Siebel built the foundation of the CRM market. Siebel Systems became a leader in application software with revenue exceeding $2B before merging with Oracle in 2006. Siebel is the Chairman of the Siebel Energy Institute, and serves on the College of Engineering boards at the University of Illinois at Urbana‐Champaign and UC Berkeley. He is a director of the Hoover Institution at Stanford University and is a member of the American Academy of Arts and Sciences. Siebel received a B.A., MBA, and M.S. in computer science from the University of Illinois, Urbana-Champaign
wrong_mix_domain_foundationPlace_00039
FactBench
3
72
https://www.instagram.com/p/Ci0OLvYsLn8/
en
The Siebel Scholars Foundation today announced the recipients of the 2023 Siebel Scholars award. Now in its 22nd year, the Siebel Scholars...
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56 likes, 1 comments - mitdeptofbe on September 22, 2022: "The Siebel Scholars Foundation today announced the recipients of the 2023 Siebel Scholars award. Now in its 22nd year, the Siebel Scholars program annually recognizes nearly 100 exceptional students commitment to academics and influencing future society.".
en
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Instagram
https://www.instagram.com/p/Ci0OLvYsLn8/?img_index=mitdeptofbe
wrong_mix_domain_foundationPlace_00039
FactBench
3
64
https://www.koenig-solutions.com/siebel-open-ui-foundations-ed3-training-course-certification
en
Learn Siebel Open UI Foundations and Unlock the Power of Accelerated Business Solutions
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This course gives an overview of the Siebel Open UI Foundation, enabling you to customize and build your own applications on top of the platform. Learn the fundamentals of Open UI and important concepts such as user interface elements, administration, configuration, and scripting. Gain the skills and full flexibility needed to build your own applications that best meet your business needs.
en
/images/favicon-32x32.png
koenig-solutions
https://www.koenig-solutions.com/siebel-open-ui-foundations-ed3-training-course-certification
The Siebel Open UI Foundations course is designed to educate learners on the customization and extension of Siebel applications using the Open UI framework. It covers the fundamentals of Siebel Open UI client architecture, enabling developers to create rich and responsive user interfaces. The course is divided into various modules, each focusing on a specific area of Siebel Open UI. Module 1 introduces the core components of the client-side architecture, such as Proxy, Presentation Model (PM), Physical Renderer (PR), and Plug-in Wrappers (PW). Module 2 delves into Manifest Administration, where learners understand how to manage manifest files, expressions, and object types. Module 3 is focused on the Siebel Open UI JavaScript API, covering classes, objects, namespaces, and functions. Module 4 teaches about the necessary files and directories, including Siebel Web Templates, JavaScript files, and handling of images and metadata. Module 5 is dedicated to debugging techniques using tools like the property inspector and SiebelJS.Log. Module 6 emphasizes the importance of styling with Cascading Style Sheets (CSS files), themes, and styling rules. Finally, Module 7 addresses the development for mobile platforms, ensuring that applications are optimized for various devices. By the end of the course, learners will have a solid understanding of how to enhance Siebel applications through Open UI, improving both functionality and user experience. To ensure that participants can fully leverage the training provided in the Siebel Open UI Foundations course, it is important to have a foundational understanding of certain technical aspects. The minimum prerequisites for enrolling in this course are as follows: Basic understanding of Customer Relationship Management (CRM) concepts Familiarity with Siebel CRM application usage and navigation Fundamental knowledge of HTML and CSS Basic understanding of JavaScript and jQuery Familiarity with client-server architecture and web technologies Experience with any programming or scripting language (beneficial but not mandatory) These prerequisites are designed to provide participants with the necessary background to understand the course material effectively. However, the course is structured to cater to a wide range of IT professionals, and our instructors are adept at guiding participants through the learning process regardless of their starting skill level. Target Audience for Siebel Open UI Foundations The Siebel Open UI Foundations course is designed for professionals looking to enhance their skills in Siebel's customizable user interface. Siebel Developers UI/UX Designers with a focus on CRM systems CRM Consultants Siebel Administrators Technical Architects Software Engineers with a background in enterprise applications IT Professionals working with Siebel CRM System Integrators specializing in Oracle products Application Developers looking to extend Siebel CRM capabilities Technical Support Engineers for Siebel CRM installations Business Analysts involved in Siebel projects CRM Project Managers Learning Objectives - What you will Learn in this Siebel Open UI Foundations? Introduction to the Learning Outcomes The Siebel Open UI Foundations course equips students with the skills to customize and optimize the Siebel Open UI interface effectively, enhancing user experience and functionality. Learning Objectives and Outcomes Understand the role and customization of the Siebel Open UI Client, including how to use Proxies, Presentation Models, Physical Renderers, and Plugin Wrappers. Learn how to manage and configure Manifest Files for controlling UI elements, and apply Expressions for dynamic UI changes. Gain knowledge on Object types and their usage within Siebel Open UI to better structure UI components. Master the Siebel Open UI JavaScript API, including classes, objects, namespaces, and functions to extend and manipulate Siebel's functionality. Acquire skills in managing Siebel files and directories, including Web Templates, JavaScript files, and control over images and metadata. Understand the significance of Runtime data in the context of Siebel Open UI and how it's utilized. Develop debugging skills using tools such as the Property Inspector and SiebelJS.Log to troubleshoot and refine UI components. Learn how to implement Debugger flags for a streamlined debugging process. Gain expertise in styling Siebel Open UI using Cascading Style Sheets (CSS), Themes, and styling rules to create a visually appealing interface. Understand how to adapt the Siebel Open UI for mobile devices, ensuring a responsive and user-friendly experience on various platforms.
wrong_mix_domain_foundationPlace_00039
FactBench
1
92
https://www.kellygibsonfoundation.org/what-could-possibly-go-wrong
en
What Could Possibly Go Wrong?
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KGF
https://www.kellygibsonfoundation.org/what-could-possibly-go-wrong
The story of what could possibly go wrong at Pebble Beach during the AT&T Classic. The year is 2003. My week begins with a flight to southern California to visit the TaylorMade facility and pick up some new equipment. My game was on life support and the staff at TaylorMade was kind enough to bring me out to try some new equipment to put in to play. Years before while playing a practice round with Payne Stewart, he offered me some veteran advice. “There will come a day when you decide to switch out some equipment. Make sure you don’t go all in and change out everything.” (i.e. ball, shoe, glove, clothes, irons, driver, bag etc.) Well, I might have forgotten his wise words. That January day in southern California, I switched out everything. And I mean EVERYTHING. I had been a PING player for over 16 years and had an incredible relationship with the staff and the company. But I was getting older and winning on TOUR is very important. PING was cutting staff and TaylorMade was kind enough to throw me a lifeline. The money was good, the equipment was great, but the player was off. We worked for three days on fine tuning my new equipment. On the third day we snuck off to play a round of golf at Shady Canyon Golf Club with Baseballer Mark McGuire. An early indication of problems on the horizon was the fact that Mark took me to the last hole and almost beat me that day. I rent a car and drive up the scenic Pacific Coast highway (it’s arguably the most beautiful drive in the US from LA to Pebble). I arrive on Sunday and my brother Keith and my fiancée Elizabeth arrive on Tuesday. We enjoy a couple of non-pressure days before the tournament begins. The AT&T Classic has always been a tough tournament for me for some reason. 6 hour rounds, heavy air, rainy forecasts, not sure what it was. This year would prove to be no different. The Classic is a Pro-Am format and the pairings come out late Tuesday. I learn that I’m paired with Scott McNealy, the co-founder of Sun Microsystems (and a 2 handicap) and Tom Siebel, founder of Siebel Systems. BTW, they are both billionaires so I’m informed there will be extra security following our group. It’s early Thursday morning and everything is a go, except for my game. The round quickly turned on me when my putter started misbehaving. I was using a mallet putter which I had never used before. Started to try and attack more with my irons but that backfired as well. Then it filtered into my driver and at that point all hell broke loose. It was obvious that I did not dial in any of my new equipment, specifically the ball. Halfway through the back nine, I’m running towards a score in the 80’s. I asked the one question you never want to ask your amateur partner, “hey, I know I’m playing bad but how do you stand to par?” He kind of smiled at me and said we all have bad days. Then he said “I picked up on a couple of holes so it doesn’t officially count but you need to grind to beat me.” I shot 81. Discouraged and exhausted, I head for the range. Scott comes out to check on me and invites me, Elizabeth and Keith to dinner at his house. I politely say no, not in the partying mood, but my brother and Elizabeth immediately object and say we will be there. They had seen enough of my bad golf and were ready for a good time. And, oh by the way, Scott lives on the 16th hole at Pebble. He told me earlier in the day how he acquired the house and it’s a great story in itself. Knock, knock, the door opens, it’s an older woman who immediately says to my wife, “your skin and face are so beautiful! I could sculpt that face.” I look at my brother and chuckle; the party appears to have started early. The woman was Scott’s mom. She was beyond nice but someone kept putting extra vodka in her TGIF Mudslides. So the evening begins. Scott quickly gives us a tour of the house which was the first time I had ever seen a “smart” home. He had one floor that had a huge computer server room. Every room was operated with a credit card key type device. It was very futuristic. They had a gym in the basement that was almost a complete basketball court. We stop at the bar and grab a cocktail then walk out on the back balcony to take in the view of Pebble and the Pacific Ocean. Scott’s next door neighbor was in his back yard. His name was Frank Quattrone, a banker who was under investigation for obstruction of justice and was currently under house arrest. Side note, FBI agent James Comey was the lead investigator. Imagine that. Scott then calls out to Frank as we are all standing there and says, “Hey Frank, you want to come over to the house and join us for dinner?” Frank gave him a one fingered salute and started laughing. Scott deadpans to us, “He’s under house arrest with an ankle bracelet. If he leaves, he gets shocked like a dog trying to get past the invisible fence.” Scott then demonstrates the shocking sound and shakes as if he is getting electrocuted. I was in tears.
wrong_mix_domain_foundationPlace_00039
FactBench
3
33
https://hai.stanford.edu/people/thomas-siebel
en
Thomas Siebel
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Thomas Siebel is the chairman and CEO of C3 IoT, an enterprise software and platform company that applies big data, advanced analytics, social networking, machine learning, and cloud computing to enable the rapid development and deployment of large‐scale SaaS applications for the Internet of Things. As founder of Siebel Systems, one of the fastest-growing software companies, Siebel built the foundation of the CRM market. Siebel Systems became a leader in application software with revenue exceeding $2B before merging with Oracle in 2006.
en
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Stanford HAI
https://hai.stanford.edu/people/thomas-siebel
Thomas Siebel is the chairman and CEO of C3 IoT, an enterprise software and platform company that applies big data, advanced analytics, social networking, machine learning, and cloud computing to enable the rapid development and deployment of large‐scale SaaS applications for the Internet of Things. As founder of Siebel Systems, one of the fastest-growing software companies, Siebel built the foundation of the CRM market. Siebel Systems became a leader in application software with revenue exceeding $2B before merging with Oracle in 2006. Siebel is the Chairman of the Siebel Energy Institute, and serves on the College of Engineering boards at the University of Illinois at Urbana‐Champaign and UC Berkeley. He is a director of the Hoover Institution at Stanford University and is a member of the American Academy of Arts and Sciences. Siebel received a B.A., MBA, and M.S. in computer science from the University of Illinois, Urbana-Champaign
wrong_mix_domain_foundationPlace_00039
FactBench
3
38
https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/house-rules-how-siebel-systems-became-a-star/
en
House Rules: How Siebel Systems Became a Star
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https://knowledge.wharto…001/01/293_0.jpg
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2001-01-17T15:21:00+00:00
“When people have a choice, they choose service over anything else, including price and product attributes,” says Pat House, co-founder and executive vice president of Siebel Systems, the world’s leading supplier of eBusiness application software. During a visit to Wharton earlier this month, House explained the strategy that has allowed Siebel to thrive in a notoriously turbulent industry.…Read More
en
https://knowledge.wharton.upenn.edu/wp-content/themes/knowledge-wharton/images/icons/favicon.ico
Knowledge at Wharton
https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/house-rules-how-siebel-systems-became-a-star/
The idea was rock-solid, the market was ready, the corporate culture was in place, and the company founders, by their own admission, were “maniacally focused” on their mission. That was seven years ago, when Pat House and Tom Siebel first launched Siebel Systems with 12 employees and “the worst address on the planet” in Palo Alto, Calif. Today, the idea is still rock-solid, the market is still very receptive, the corporate culture is assiduously adhered to and the founders are as maniacally focused on their mission as ever. And according to House, it is paying off, big time. Siebel Systems is now headquartered in San Mateo, boasts 6,200 employees in 130 offices around the world, and is a leading supplier of eBusiness application software. “It’s brain surgery,” House, Siebel’s co-founder and executive vice president, says seriously. “It really is.” House, who co-authored the book Cyber Rules, spoke about “Leadership & eBusiness in a Customer-Driven World” at Wharton on December 7 as part of a whirlwind four-city, 48-hour visit to the northeast. Even so, Siebel is hardly immune to the volatile currents that have battered technology stocks for much of this year. On December 19, soon after an analyst predicted that the company’s growth was slowing, its stock fell by 12%, though it recovered before the end of the day. The stock has lately been trading in the 70s, well below its 52-week high price of nearly $120 per share. House and Siebel launched the company in 1993 with 25 years of tech company experience each under their belts and a clear vision of how they wanted the new company to operate. “We knew from our prior experiences that the application of technology to sales, marketing and service could change a business radically,” House says. “We ‘got’ early on that this opportunity was in front of us.” The two set out to generalize technology in ways that all businesses could benefit from. Their mission was to become the world’s leading provider of eBusiness software applications. Today, Fortune magazine has named Siebel the fastest-growing company in America. BusinessWeek, in its “Info Tech 100 Annual Report,” calls it the world’s highest performing software company. In October 2000, Fortune named House to its annual list of “The 50 Most Powerful Women in Business.” The foundation on which Siebel is built is the belief that in order to succeed, companies must create and sustain the highest levels of customer satisfaction, and that they must apply sophisticated information technology to identify, acquire and retain the most profitable customers. The goal is to deliver greater value to customers by continuously improving the quality of the customer experience. “When people have a choice, they choose service over anything else, including price and product attributes,” says House. Moreover, businesses typically spend five to 10 times more to acquire a new customer than to retain an existing one. Therefore, recurring revenues from loyal customers is critical to business success. “If you increase customer service, you sell more products and you reap more profits,” she says. What kind of businesses benefit most from this outlook? “Any business that has customers – telecommunications, banks, retail, insurance, brokerages.” On Siebel’s client list are such industry giants as Ford, Lockheed Martin, Chase Manhattan Bank and Charles Schwab. Its largest growth area is government agencies, which, House says, “surprised us” but is understandable. “The Social Security Administration, the Internal Revenue Service, the Post Office are coming under the threat of competition,” she says, and therefore see the need to increase customer satisfaction in order to remain competitive. Just as Charles Schwab changed the dynamics of the investment industry by developing a system of telephone-based transactions – and then changed the paradigm again by moving to the Internet, while still maintaining active branch offices – so should all organizations look for ways to develop multi-channel solutions to build sales and service opportunities, says House. A bank, for instance, should be able to maintain a dialogue among all of its departments, so that it can build customer databases that improve support and service. That, House says, is what Siebel products do — provide “multi-channel, seamless software solutions.” Today, according to House, the market is only 5% saturated. “Ninety-five percent lies ahead.” But although House and Siebel saw this niche and seized it, they had no illusions that they would remain alone forever and from the beginning, they sought a way to distinguish themselves from others in the wildly extravagant high-tech world. They did this first by remaining old-fashioned and cautious, foregoing venture capital and the loss of control that goes along with it. Siebel was from the start — and remains today — an employee-funded company. “Every nickel came out of our own pockets,” House says of the early days, “and no one took salaries.” Instead, everyone received stock. No one seems to be complaining. Shares of Siebel have risen a remarkable 1,200% since the company went public, making millionaires out of many of the company’s early employees. “The amount of wealth that was created…,” House begins without having to finish the sentence. “To this day,” she says, “every Siebel employee is a shareholder.” While many companies pay lip service to the notion of encouraging their employees to “act like owners” instead of mere employees, Siebel created a culture in which “those who work here will think and feel like owners because they are,” she says. The company’s sales performance appears to bear out House’s upbeat remarks. In the nine months ended Sept. 30, Siebel’s revenues doubled to $1.1 billion from $557 million in the same period a year ago. Net income, too, shot up to $158 million in the first nine months of this year, compared with $72 million in the same period of 1999. So seriously does Siebel take its customer service mantra that the company bases its compensation program on the satisfaction of its clients. It has established a system of customer evaluations every six months, with a third-party audit. In other words, Siebel’s success is based on its customers’ success. Some 40% of the pay of Siebel’s salespeople is based on customer evaluations rather than the traditional commissions. “Our mantra is: ‘Do whatever it takes to make the customer successful and satisfied,’” says House. As an example, she points to Chase Manhattan Bank, “a huge Siebel customer. On average, each of its customers owns 1.5 products. If that’s increased to two products, it will double the profitability of the company. “By using our products, single customers increased revenues 16%; customer satisfaction increased 21%. The metrics are staggering. “Businesses are coming to understand that customer satisfaction is more critical than product functionality, distribution or geographic borders. The level of satisfaction that customers have fosters loyalty and the ability to cross-sell.” Maybe even more radical than Siebel’s pay structure is its corporate culture, which House calls “a culture of responsibility.” Believing the company could distinguish itself by the way its employees comported themselves, House and Siebel demanded from the start — and demand to this day —high standards of professionalism in everything from business objectives to dress and physical environment. There are no scraggly, barefoot techies in shorts and tee shirts tossing Nerf balls through baskets hanging in office doorways. People are required to dress appropriately for the job they do. “Engineers have to be fully clothed,” House says dryly. Employees who face customers must wear ties and jackets, hose and heels. Everyone arrives on time and prepared for meetings. Doors are always open, even conference room doors. “That’s the value of hindsight,” House says of the culture envisioned by her and Siebel. “We had done it before … We have a bias for action, and we lead by example, personally illustrating the behavior we want. You have to do it. You can’t just say it … For a relatively new company, we have a very disciplined approach. It’s a return to rational, old-fashioned values.” And while other technology companies might dot-bomb around them, House sees Siebel growing and thriving in the future — while holding its core values intact. “We have a 100% commitment to customer satisfaction, complete professionalism, the highest levels of business ethics and professional courtesy,” says House. “Let’s face it. We’re never going to look like a Porsche. We’ll always look like a Volvo.”
wrong_mix_domain_foundationPlace_00039
FactBench
2
23
https://seas.harvard.edu/news/2019/10/5-computer-science-graduate-students-named-2020-siebel-scholars
en
5 computer science graduate students named 2020 Siebel Scholars
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2019-10-05T00:00:00
Program recognizes outstanding students at the world’s leading graduate schools
en
/themes/custom/seas/favicon.ico
https://seas.harvard.edu/news/2019/10/5-computer-science-graduate-students-named-2020-siebel-scholars
Five computer science graduate students at the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS) have been named 2020 Siebel Scholars. Marcus Comiter, Sebastian Gehrmann, Meena Jagadeesan, Yuliang Li, and Alexander Wei will each receive a $35,000 award for their final year of graduate studies. They are among 93 students who join past Siebel Scholars classes to form a professional network of more than 1,400 scholars, researchers, and entrepreneurs. Through the program, this group brings together diverse perspectives from business, science, and engineering to influence the technologies, policies, and economic and social decisions that shape the future. “Every year, the Siebel Scholars continue to impress me with their commitment to academics and influencing future society. This year’s class is exceptional, and once again represents the best and brightest minds from around the globe who are advancing innovations in healthcare, artificial intelligence, the environment and more,” said Thomas M. Siebel, chairman of the Siebel Scholars Foundation. “It is my distinct pleasure to welcome these students into this ever-growing, lifelong community, and I personally look forward to seeing their impact and contributions unfold.” Established in 2000 by the Thomas and Stacey Siebel Foundation, the Siebel Scholars program awards grants to 16 universities in the United States, China, France, Italy, and Japan. Following a competitive review process by the deans of their respective schools on the basis of outstanding academic achievement and demonstrated leadership, the top graduate students from 27 partner programs are selected each year. On average, Siebel Scholars rank in the top 5 percent of their class, many within the top 1 percent. Student Biographies Marcus Comiter is a computer science Ph.D. candidate advised by H.T. Kung, William H. Gates Professor of Computer Science and Electrical Engineering. His research focuses on 5G wireless networking, machine learning, cybersecurity, and technology public policy. His latest work has centered on developing new cybersecurity methods to secure machine learning against emerging threats, and has developed methods to allow secure deep neural network inference on untrusted devices. His wireless research developed new machine learning techniques for beam steering in millimeter wave networks. Comiter is also a non-resident fellow at the Belfer Center for Science and International Affairs, where his public policy research addresses cybersecurity, AI, supply chain security, and data privacy, and has been featured in the Washington Post. He has won multiple awards as a teaching fellow, and serves as a resident tutor in Kirkland House, where he is head of fellowships advising and an advisor in computer science. He graduated from Harvard magna cum laude with highest honors in 2015, with a joint concentration in computer science and statistics. Sebastian Gehrmann is a computer science Ph.D. candidate advised by Barbara Grosz, Higgins Research Professor of Natural Sciences, and Alexander Sasha Rush, Associate in Computer Science. His research focuses on the development and evaluation of controllable and interpretable models for language generation. By applying methods from human-computer interaction and visualization to problems in natural language processing, he develops interactive interfaces that help with the interpretation and explanation of neural networks. His research has been published at the Association for Computational Linguistics (ACL) conference, North American Chapter of the Association for Computational Linguistics conference, the Conference on Empirical Methods in Natural Language Processing, the Conference on Human Factors in Computing Systems, and the IEEE Visualization Conference. An Adobe Research Fellow, his work on interactive visualization tools received an honorable mention at the 2018 IEEE Conference on Visual Analytics Science and Technology and was nominated for the ACL best demo of 2019. He is a member of the organizing committee for the 2019 International Conference on Natural Language Generation. He earned his industrial engineering undergraduate degree from Nordakademie University of Applied Sciences in 2015. Meena Jagadeesan is pursuing an A.B./S.M. in computer science and mathematics. She is broadly interested in research in theoretical computer science and systems. In December, she will give an oral presentation of her work on dimensionality reduction at the 33rd annual Conference on Neural Information Processing Systems. Jagadeesan has received recognition for her research from the Goldwater Foundation, the Intel Science Talent Search, and the Davidson Foundation. Yuliang Li is a computer science Ph.D. candidate, advised by Minlan Yu, Associate Professor of Computer Science. His research seeks to solve problems in the cloud, where rapid growth raises the bar for performance, reliability, and security to an unprecedentedly high level. Unlike traditional system design, Li’s research codesigns the network stack, the physical network, and the controller, leveraging their respective strengths to collaboratively solve the challenges. He utilizes the emerging programmability in new hardware devices to provide new functionalities that were previously impossible. Li designed a cloud network monitoring system that is the first to provide millisecond-scale and accurate per-flow measurement; a network stack replay system that provides instruction-level diagnostic detail with only 2 percent overhead of state-of-the-art packet logging; and a transport system that reduces latency by 95 percent when compared to other solutions. These systems are widely used by industrial and academic communities, and some are deployed in production clouds. He earned his undergraduate degree in computer engineering from Tsinghua University in 2014. Alexander Wei is pursuing a joint A.B./S.M. degree in computer science and mathematics. His research interests broadly lie in theoretical computer science. Wei received the 2019 Symposium on Discreet Algorithms Best Student Paper award for his development of more efficient Las Vegas algorithms for approximate near neighbor search. Outside of research, Wei has interned at Google and the D. E. Shaw group. He is also a Goldwater Scholar and a gold medalist in the International Olympiad in Informatics. About Siebel Scholars The Siebel Scholars program was founded in 2000 by the Siebel Foundation to recognize the most talented students at the world’s leading graduate schools of business, computer science, bioengineering, and energy science. These include: Carnegie Mellon University; École Polytechnique; Harvard University; Johns Hopkins University; Massachusetts Institute of Technology; Northwestern University; Politecnico di Torino; Princeton University; Stanford University; Tsinghua University; University of California, Berkeley; University of California, San Diego; University of Chicago; University of Illinois at Urbana-Champaign; University of Pennsylvania; and University of Tokyo. Today, the active community of over 1,300 leaders serves as advisors to the Siebel Foundation and works collaboratively to find solutions to society’s most pressing problems. To date, Siebel Scholars have driven innovations in over a dozen industries, launched more than 1,100 products, authored more than 370 patents, published nearly 40 books and more than 2,650 articles or book chapters, and managed more than $2.7 trillion in assets. As leaders of some of today’s most preeminent start-ups, nonprofits, and research institutions, Siebel Scholars have served on more than 340 boards, established more than 50 philanthropic initiatives, and founded more than 150 companies—of which more than 56 have successfully gone public or were sold to enterprises including Google, Intuit, Match.com, and Dropbox. About the Siebel Foundation The Thomas and Stacey Siebel Foundation, a nonprofit, public benefit corporation, was established as a private foundation in 1996. Its mission is to foster programs and organizations that improve the quality of life, environment, and education of its community members. The Siebel Foundation funds projects to support the homeless and underprivileged, education and research, public health, and alternative energy solutions.
wrong_mix_domain_foundationPlace_00039
FactBench
2
35
https://en.wikipedia.org/wiki/Customer_relationship_management
en
Customer relationship management
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https://en.wikipedia.org/wiki/Customer_relationship_management
Process of managing interactions with customers Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.[1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many software come with a softphone), email, live chat, marketing materials and more recently, social media.[2] They allow businesses to learn more about their target audiences and how to better cater to their needs, thus retaining customers and driving sales growth.[3] CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviours, from the perspective of the company.[4] According to Gartner, the global CRM market size is estimated at $69 billion in 2020.[5][6] The global customer relationship management market size is projected to grow from $101.41 billion in 2024 to $262.74 billion by 2032, at a CAGR of 12.6% [7] History [edit] The concept of customer relationship management started in the early 1970s, when customer satisfaction was evaluated using annual surveys or by front-line asking.[8] At that time, businesses had to rely on standalone mainframe systems to automate sales, but the extent of technology allowed them to categorize customers in spreadsheets and lists. One of the best-known precursors of modern-day CRM is the Farley File. Developed by Franklin Roosevelt's campaign manager, James Farley, the Farley File was a comprehensive set of records detailing political and personal facts about people FDR and Farley met or were supposed to meet. Using it, people that FDR met were impressed by his "recall" of facts about their family and what they were doing professionally and politically.[9] In 1982, Kate and Robert D. Kestenbaum introduced the concept of database marketing, namely applying statistical methods to analyze and gather customer data.[citation needed] By 1986, Pat Sullivan and Mike Muhney had released a customer evaluation system called ACT! based on the principle of a digital Rolodex, which offered a contact management service for the first time. The trend was followed by numerous companies and independent developers trying to maximize lead potential, including Tom Siebel of Siebel Systems, who designed the first CRM product, Siebel Customer Relationship Management, in 1993.[10] In order to compete with these new and quickly growing stand-alone CRM solutions, established enterprise resource planning (ERP) software companies like Oracle, Zoho Corporation,[11] SAP,[12] Peoplesoft (an Oracle subsidiary as of 2005)[13] and Navision[14] started extending their sales, distribution and customer service capabilities with embedded CRM modules. This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities.[15] Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle),[13] Oracle, SAP and Salesforce.com.[16] The first open-source CRM system was developed by SugarCRM in 2004. During this period, CRM was rapidly migrating to the cloud, as a result of which it became accessible to sole entrepreneurs and small teams. This increase in accessibility generated a huge wave of price reduction.[15] Around 2009, developers began considering the options to profit from social media's momentum and designed tools to help companies become accessible on all users' favourite networks. Many startups at the time benefited from this trend to provide exclusively social CRM solutions, including Base and Nutshell.[15] The same year, Gartner organized and held the first Customer Relationship Management Summit, and summarized the features systems should offer to be classified as CRM solutions.[17] In 2013 and 2014, most of the popular CRM products were linked to business intelligence systems and communication software to improve corporate communication and end-users' experience. The leading trend is to replace standardized CRM solutions with industry-specific ones, or to make them customizable enough to meet the needs of every business.[18] In November 2016, Forrester released a report where it "identified the nine most significant CRM suites from eight prominent vendors".[19] Types [edit] Strategic [edit] Strategic CRM concentrates upon the development of a customer-centric business culture.[20] The focus of a business on being customer-centric (in design and implementation of their CRM strategy) will translate into an improved CLV.[21] Operational [edit] The primary goal of CRM systems is integration and automation of sales, marketing, and customer support. Therefore, these systems typically have a dashboard that gives an overall view of the three functions on a single customer view, a single page for each customer that a company may have. The dashboard may provide client information, past sales, previous marketing efforts, and more, summarizing all of the relationships between the customer and the firm. Operational CRM is made up of 3 main components: sales force automation, marketing automation, and service automation.[22] Sales force automation works with all stages in the sales cycle, from initially entering contact information to converting a prospective client into an actual client.[23] It implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales and coordinates sales, marketing, call centers, and retail outlets. It prevents duplicate efforts between a salesperson and a customer and also automatically tracks all contacts and follow-ups between both parties.[23][24] Marketing automation focuses on easing the overall marketing process to make it more effective and efficient. CRM tools with marketing automation capabilities can automate repeated tasks, for example, sending out automated marketing emails at certain times to customers or posting marketing information on social media. The goal with marketing automation is to turn a sales lead into a full customer. CRM systems today also work on customer engagement through social media.[25] Service automation is the part of the CRM system that focuses on direct customer service technology. Through service automation, customers are supported through multiple channels such as phone, email, knowledge bases, ticketing portals, FAQs, and more.[22] Analytical [edit] The role of analytical CRM systems is to analyze customer data collected through multiple sources and present it so that business managers can make more informed decisions.[26] Analytical CRM systems use techniques such as data mining, correlation, and pattern recognition to analyze customer data. These analytics help improve customer service by finding small problems which can be solved, perhaps by marketing to different parts of a consumer audience differently.[22] For example, through the analysis of a customer base's buying behavior, a company might see that this customer base has not been buying a lot of products recently. After reviewing their data, the company might think to market to this subset of consumers differently to best communicate how this company's products might benefit this group specifically. Collaborative [edit] The third primary aim of CRM systems is to incorporate external stakeholders such as suppliers, vendors, and distributors, and share customer information across groups/departments and organizations. For example, feedback can be collected from technical support calls, which could help provide direction for marketing products and services to that particular customer in the future.[27] Customer data platform [edit] Main article: Customer data platform A customer data platform (CDP) is a computer system used by marketing departments that assembles data about individual people from various sources into one database, with which other software systems can interact.[28] As of February 2017, there were about twenty companies selling such systems and revenue for them was around US$300 million.[28] Components [edit] The main components of CRM are building and managing customer relationships through marketing, observing relationships as they mature through distinct phases, managing these relationships at each stage and recognizing that the distribution of the value of a relationship to the firm is not homogeneous. When building and managing customer relationships through marketing, firms might benefit from using a variety of tools to help organizational design, incentive schemes, customer structures, and more to optimize the reach of their marketing campaigns. Through the acknowledgment of the distinct phases of CRM, businesses will be able to benefit from seeing the interaction of multiple relationships as connected transactions. The final factor of CRM highlights the importance of CRM through accounting for the profitability of customer relationships. Through studying the particular spending habits of customers, a firm may be able to dedicate different resources and amounts of attention to different types of consumers.[29] Relational Intelligence, which is the awareness of the variety of relationships a customer can have with a firm and the ability of the firm to reinforce or change those connections, is an important component to the main phases of CRM. Companies may be good at capturing demographic data, such as gender, age, income, and education, and connecting them with purchasing information to categorize customers into profitability tiers, but this is only a firm's industrial view of customer relationships.[30] A lack in relational intelligence is a sign that firms still see customers as resources that can be used for up-sell or cross-sell opportunities, rather than people looking for interesting and personalized interactions.[31] CRM systems include: Data warehouse technology, which is used to aggregate transaction information, to merge the information with CRM products, and to provide key performance indicators. Opportunity management, which helps the company to manage unpredictable growth and demand and implement a good forecasting model to integrate sales history with sales projections.[32] CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not purchase it but typically pay a recurring subscription fee to the software vendor.[22] For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI). CRM systems for eCommerce focus on marketing automation tasks such as cart rescue, re-engaging users with email, and personalization. Customer-centric relationship management (CCRM) is a nascent sub-discipline that focuses on customer preferences instead of customer leverage. CCRM aims to add value by engaging customers in individual, interactive relationships.[29] Systems for non-profit and membership-based organizations help track constituents, fundraising, sponsors' demographics, membership levels, membership directories, volunteering and communication with individuals. CRM not only indicates technology and strategy but also indicates an integrated approach that includes employees knowledge and organizational culture to embrace the CRM philosophy. Effect on customer satisfaction [edit] Customer satisfaction has important implications for the economic performance of firms because it has the ability to increase customer loyalty and usage behavior and reduce customer complaints and the likelihood of customer defection.[33][34] The implementation of a CRM approach is likely to affect customer satisfaction and customer knowledge for a variety of different reasons. Firstly, firms can customize their offerings for each customer.[35] By accumulating information across customer interactions and processing this information to discover hidden patterns, CRM applications help firms customize their offerings to suit the individual tastes of their customers.[35] This customization enhances the perceived quality of products and services from a customer's viewpoint, and because the perceived quality is a determinant of customer satisfaction, it follows that CRM applications indirectly affect customer satisfaction. CRM applications also enable firms to provide timely, accurate processing of customer orders and requests and the ongoing management of customer accounts.[35] For example, Piccoli and Applegate discuss how Wyndham uses IT tools to deliver a consistent service experience across its various properties to a customer. Both an improved ability to customize and reduced variability of the consumption experience enhance perceived quality, which in turn positively affects customer satisfaction.[36] CRM applications also help firms manage customer relationships more effectively across the stages of relationship initiation, maintenance, and termination.[37] Customer benefits [edit] With CRM systems, customers are served on the day-to-day process. With more reliable information, their demand for self-service from companies will decrease. If there is less need to interact with the company for different problems, then the customer satisfaction level is expected to increase.[38] These central benefits of CRM will be connected hypothetically to the three kinds of equity, which are relationship, value, and brand, and in the end to customer equity. Eight benefits were recognized to provide value drivers.[39] Enhanced ability to target profitable customers. Integrated assistance across channels. Enhanced sales force efficiency and effectiveness. Improved pricing. Customized products and services. Improved customer service efficiency and effectiveness. Individualized marketing messages are also called campaigns. Connect customers and all channels on a single platform. In 2012, after a review of previous studies, one article summarized some of the most significant benefits to customer satisfaction as follows:[40] Improve customer service: In general, customers have questions, concerns, or requests. CRM services provide companies the ability to produce, allocate, and manage requests or other tasks generated by customers. For example, call centre software, which helps to connect a customer to the manager or person who can best assist them with their existing problem, is one of the CRM abilities that can be implemented to increase efficiency.[41] Increase personalized service or one-to-one service: Personalizing customer service or one-to-one service provides companies to improve understanding and gaining knowledge of the customers and also to have better knowledge about their customers' preferences, requirements and demands. Improve responsiveness to customer's needs: Customers' situations and needs can be better understood by firms focusing on customer needs and requirements.[42] Better customer segmentation: In CRM, segmentation is used to categorize customers according to some similarity, such as industry, job or some other characteristics, into similar groups.[43] However, these characteristics can be one or more attributes. Segmentation can be defined as a subdividing customers based on an already known good discriminator. Improve marketing customization: Marketing customization allows a firm or organization to adapt and change its services or products based on presenting a different and unique product or service for each customer. To ensure that customer needs and requirements are met, customization can be used by the organization. Companies can put investment in information from customers and then customize their products or services to maintain customer interests. Offers multichannel integration: Multichannel integration illustrates the point of co-creation of customer value in CRM. However, a company's skill to perform multichannel integration successfully is heavily dependent on the organization's ability to collect customer information from all channels and incorporate it with other related information.[44] Time savings: CRM systems let companies interact with customers more frequently using personalized messaging and communication that can be produced rapidly and matched on a timely basis. This allows for companies to better understand their customers and therefore forecast their needs.[45] Improve customer knowledge: Firms can make and improve products and services through the information obtained from tracking customer behaviour (e.g., via website tracking) to suit customer tastes and needs.[46] CRM could contribute to a competitive advantage in improving a firm's ability to collect customer information to customize products and services according to customer needs. Examples [edit] Research has found a 5% increase in customer retention boosts lifetime customer[clarification needed] profits by 50% on average across multiple industries, as well as a boost of up to 90% within specific industries such as insurance.[47] Companies that have mastered customer relationship strategies have the most successful CRM programs. For example, MBNA Europe has had a 75% annual profit growth since 1995. The firm heavily invests in screening potential cardholders. Once proper clients are identified, the firm retains 97% of its profitable customers. They implement CRM by marketing the right products to the right customers. The firm's customers' card usage is 52% above the industry norm, and the average expenditure is 30% more per transaction. Also 10% of their account holders ask for more information on cross-sale products.[47] Amazon has also seen successes through its customer proposition. The firm implemented personal greetings, collaborative filtering, and more for the customer. They also used CRM training for the employees to see up to 80% of customers repeat.[47] Customer profile [edit] A customer profile is a detailed description of any particular classification of customer which is created to represent the typical users of a product or service. Customer profiling is a method to understand your customers in terms of demographics, behaviour and lifestyle. It is used to help make customer-focused decisions without confusing the scope of the project with personal opinion. Overall profiling is gathering information that sums up consumption habits so far and projects them into the future so that they can be grouped for marketing and advertising purposes.[48] Customer or consumer profiles are the essences of the data that is collected alongside core data (name, address, company) and processed through customer analytics methods, essentially a type of profiling. The three basic methods of customer profiling are the psychographic approach, the consumer typology approach, and the consumer characteristics approach. These customer profiling methods help you design your business around who your customers are and help you make better customer-centered decisions. Improving CRM [edit] Consultants hold that it is important for companies to establish strong CRM systems to improve their relational intelligence.[49] According to this argument, a company must recognize that people have many different types of relationships with different brands. One research study analyzed relationships between consumers in China, Germany, Spain, and the United States, with over 200 brands in 11 industries including airlines, cars, and media. This information is valuable as it provides demographic, behavioral, and value-based customer segmentation. These types of relationships can be both positive and negative. Some customers view themselves as friends of the brands, while others as enemies, and some are mixed with a love-hate relationship with the brand. Some relationships are distant, intimate, or anything in between.[31] Data analysis [edit] Managers must understand the different reasons for the types of relationships, and provide the customer with what they are looking for. Companies can collect this information by using surveys, interviews, and more, with current customers. Companies must also improve the relational intelligence of their CRM systems. Companies store and receive huge amounts of data through emails, online chat sessions, phone calls, and more.[50] Many companies do not properly make use of this great amount of data, however. All of these are signs of what types of relationships the customer wants with the firm, and therefore companies may consider investing more time and effort in building out their relational intelligence.[30] Companies can use data mining technologies and web searches to understand relational signals. Social media such as social networking sites, blogs, and forums can also be used to collect and analyze information. Understanding the customer and capturing this data allows companies to convert customers' signals into information and knowledge that the firm can use to understand a potential customer's desired relations with a brand.[51] Employee training [edit] Many firms have also implemented training programs to teach employees how to recognize and create strong customer-brand relationships. Other employees have also been trained in social psychology and the social sciences to help bolster customer relationships. Customer service representatives must be trained to value customer relationships and trained to understand existing customer profiles. Even the finance and legal departments should understand how to manage and build relationships with customers.[52] In practice [edit] Call centers [edit] Contact centre CRM providers are popular for small and mid-market businesses. These systems codify the interactions between the company and customers by using analytics and key performance indicators to give the users information on where to focus their marketing and customer service. This allows agents to have access to a caller's history to provide personalized customer communication. The intention is to maximize average revenue per user, decrease churn rate and decrease idle and unproductive contact with the customers.[53][54][55] Growing in popularity is the idea of gamifying, or using game design elements and game principles in a non-game environment such as customer service environments. The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done.[56] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition.[57] Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems. For example, an automated contact center may be able to re-route a customer through a series of commands asking him or her to select a certain number to speak with a particular contact center agent who specializes in the field in which the customer has a question.[58] Software tools can also integrate with the agent's desktop tools to handle customer questions and requests. This also saves time on behalf of the employees.[25] Social media [edit] Social CRM involves the use of social media and technology to engage and learn from consumers.[59] Because the public, especially young people, are increasingly using social networking sites, companies use[31] these sites to draw attention to their products, services and brands, with the aim of building up customer relationships to increase demand. With the increase in the use of social media platforms, integrating CRM with the help of social media can potentially be a quicker and more cost-friendly process.[60] Some CRM systems integrate social media sites like Twitter, LinkedIn, and Facebook to track and communicate with customers. These customers also share their own opinions and experiences with a company's products and services, giving these firms more insight. Therefore, these firms can both share their own opinions and also track the opinions of their customers.[27] Enterprise feedback management software platforms combine internal survey data with trends identified through social media to allow businesses to make more accurate decisions on which products to supply.[61] Location-based services [edit] CRM systems can also include technologies that create geographic marketing campaigns. The systems take in information based on a customer's physical location and sometimes integrates it with popular location-based GPS applications. It can be used for networking or contact management as well to help increase sales based on location.[25] Business-to-business transactions [edit] Despite the general notion that CRM systems were created for customer-centric businesses, they can also be applied to B2B environments to streamline and improve customer management conditions. For the best level of CRM operation in a B2B environment, the software must be personalized and delivered at individual levels.[62] The main differences between business-to-consumer (B2C) and business-to-business CRM systems concern aspects like sizing of contact databases and length of relationships.[63] Market trends [edit] Social networking [edit] In the Gartner CRM Summit 2010 challenges like "system tries to capture data from social networking traffic like Twitter, handles Facebook page addresses or other online social networking sites" were discussed and solutions were provided that would help in bringing more clientele.[64] The era of the "social customer" refers to the use of social media by customers.[65] Mobile [edit] Some CRM systems are equipped with mobile capabilities, making information accessible to remote sales staff.[66][67][68] Cloud computing and SaaS [edit] Many CRM vendors offer subscription-based web tools (cloud computing) and SaaS. Salesforce.com was the first company to provide enterprise applications through a web browser, and has maintained its leadership position.[69] Traditional providers moved into the cloud-based market via acquisitions of smaller providers: Oracle purchased RightNow in October 2011,[70] and Taleo[71] and Eloqua[72] in 2012; SAP acquired SuccessFactors in December 2011[73] and NetSuite acquired Verenia in 2022.[74] Sales and sales force automation [edit] Sales forces also play an important role in CRM, as maximizing sales effectiveness and increasing sales productivity is a driving force behind the adoption of CRM software. Some of the top CRM trends identified in 2021 include focusing on customer service automation such as chatbots, hyper-personalization based on customer data and insights, and the use of unified CRM systems.[75][76] CRM vendors support sales productivity with different products, such as tools that measure the effectiveness of ads that appear in 3D video games.[77] Pharmaceutical companies were some of the first investors in sales force automation (SFA) and some are on their third- or fourth-generation implementations. However, until recently, the deployments did not extend beyond SFA—limiting their scope and interest to Gartner analysts.[78] Vendor relationship management [edit] Another related development is vendor relationship management (VRM), which provide tools and services that allow customers to manage their individual relationship with vendors. VRM development has grown out of efforts by ProjectVRM at Harvard's Berkman Center for Internet & Society and Identity Commons' Internet Identity Workshops, as well as by a growing number of startups and established companies. VRM was the subject of a cover story in the May 2010 issue of CRM Magazine.[79] Customer success [edit] Another trend worth noting is the rise of Customer Success as a discipline within companies. More and more companies establish Customer Success teams as separate from the traditional Sales team and task them with managing existing customer relations. This trend fuels demand for additional capabilities for a more holistic understanding of customer health, which is a limitation for many existing vendors in the space.[80] As a result, a growing number of new entrants enter the market while existing vendors add capabilities in this area to their suites. AI and predictive analytics [edit] In 2017, artificial intelligence and predictive analytics were identified as the newest trends in CRM.[81] Criticism [edit] See also: Anonymization and Customer rights Companies face large challenges when trying to implement CRM systems. Consumer companies frequently manage their customer relationships haphazardly and unprofitably.[82] They may not effectively or adequately use their connections with their customers, due to misunderstandings or misinterpretations of a CRM system's analysis. Clients may be treated like an exchange party, rather than a unique individual, due to, occasionally, a lack of a bridge between the CRM data and the CRM analysis output. Many studies show that customers are frequently frustrated by a company's inability to meet their relationship expectations, and on the other side, companies do not always know how to translate the data they have gained from CRM software into a feasible action plan.[31] In 2003, a Gartner report estimated that more than $2 billion had been spent on software that was not being used. According to CSO Insights, less than 40 percent of 1,275 participating companies had end-user adoption rates above 90 percent.[83] Many corporations only use CRM systems on a partial or fragmented basis.[84] In a 2007 survey from the UK, four-fifths of senior executives reported that their biggest challenge is getting their staff to use the systems they had installed. Forty-three percent of respondents said they use less than half the functionality of their existing systems.[85] However, market research regarding consumers' preferences may increase the adoption of CRM among developing countries' consumers.[86] Collection of customer data such as personally identifiable information must strictly obey customer privacy laws, which often requires extra expenditures on legal support. Part of the paradox with CRM stems from the challenge of determining exactly what CRM is and what it can do for a company.[87] The CRM paradox, also referred to as the "dark side of CRM",[88] may entail favoritism and differential treatment of some customers. This can happen because a business prioritizes customers who are more profitable, more relationship-orientated or tend to have increased loyalty to the company. Although focusing on such customers by itself isn't a bad thing, it can leave other customers feeling left out and alienated potentially decreasing profits because of it.[89] CRM technologies can easily become ineffective if there is no proper management, and they are not implemented correctly. The data sets must also be connected, distributed, and organized properly so that the users can access the information that they need quickly and easily. Research studies also show that customers are increasingly becoming dissatisfied with contact center experiences due to lags and wait times. They also request and demand multiple channels of communication with a company, and these channels must transfer information seamlessly. Therefore, it is increasingly important for companies to deliver a cross-channel customer experience that can be both consistent as well as reliable.[25] See also [edit] Comparison of CRM systems Corporate social responsibility – Form of corporate self-regulation aimed at contributing to social or charitable goals Customer value model – Representation of the monetary worth of what a company could do for its customers Farley file – Set of records kept by politicians History of marketing – Academic discipline studying the history of marketing practice and thought Healthcare CRM Intersubjectivity – Concept in philosophy and psychology Relationship marketing – Form of marketing focused on customer retention Socially responsible marketing – Marketing philosophy Sustainable market orientation – The present era i.e 21st century demands that a business organization create and maintain a sustainable competitive advantage over rival organizations in its industry by embracing the new approach: sustainable market orientation.Afolayan(2020)Pages displaying wikidata descriptions as a fallback Vendor relationship management – category of business activityPages displaying wikidata descriptions as a fallback Business portal
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Wildlife Art of John Banovich
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John Banovich emerged as a talent to watch over two decades ago and today is known internationally for his large, dramatic portrayals of iconic wildlife. His deep passion, knowledge of wildlife and unwavering commitment to conservation continues to inspire. Banovich's work is in important museum, corporate and private collections and has appeared in numerous prestigious venues including the Hiram Blauvelt Art Museum, Leigh Yawkey Woodson Art Museum, National Museum of Wildlife Art, Wildlife Experience Art Museum, Salmagundi Club, Museum of the Southwest, Natural History Museum, Gilcrease Museum, traveling exhibitions sponsored by the Society of Animal Artists and showcases hosted by Safari Club International and Dallas Safari Club. In the press, Banovich’s work has been showcased on CBS Entertainment Tonight, The Outdoor Channel, The Great American Country Channel, Orion Entertainment, Versus, PBS and NBC has written about his dedication to his conservation work and named him an NBC Cause Celebrity. In 2007 John Banovich founded the Banovich Wildscapes Foundation. It is the culmination of tireless conservation efforts over the past two decades. Through his career as an artist, Banovich has inspired a deeper understanding of the world and its wildlife, encouraging successful conservation efforts and awareness of endangered species and their habitats. Traveling across the world seeking inspiration for his work, John has utilized these opportunities to research wildlife and to learn about associated conservation challenges at the local, regional, and national levels. Through his career, artwork and his publishing company, Banovich Art, Banovich has developed effective ways to help implement and support conservation programs and is utilizing his imagery to promote a message of wildlife preservation and to initiate real change - BWF is making a difference. Currently BWF supports twelve projects in seven countries.
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Bad Day, 2012 oil on belgian linen 90 x 105 in (228.6h x 266.7w cm) SOLD Tom Siebel, the founder of Siebel Systems, commissioned one of the most thrilling and powerful works Banovich has created, “Bad Day” to memorialize the elephant attack he barely survived. In August of 2009 Seibel was on safari in Tanzania when the attack occurred, the extensive injuries he sustained resulted in a long road to recovery. The background shows the African safari with a grazing herd of elephants; however the main focus is that of the hulking female elephant that is thundering toward the viewer with only a few feet to spare before contact. The piece transports the viewer to the last terrifying moments Seibel faced before the elephant struck. This huge painting carries the detail of a photo but with more action and dimension, as though the safari grasses as well as the stampeding elephant could break through the canvas at any moment. “I know this area in the Serengeti’s western corridor well, and the human-animal conflict is a daily occurrence along the game reserve’s isolated border. I think Tom Siebel will not only be remembered for his many business and philanthropic accomplishments but as a guy who survived the un-survivable. Although he did nothing to provoke the elephant charge (however, his guide failed in keeping him safe) he was simply at the wrong place at the wrong time and the cow elephant was simply protecting her herd from a perceived threat. This painting will always be one of the most personal works I have ever created. It took extensive research to accurately portray the profound event that changed Tom’s life forever and the painting will tell the story for generations to come.”” – John Banovich Banovich has created many paintings of elephants and African wildlife–though none with such a haunting back-story. The artist spent considerable time researching and reviewing the attack scene, as well as photographs and videos of cow-elephant attacks, in order to accurately capture the hulking animal in action.
wrong_mix_domain_foundationPlace_00039
FactBench
3
79
https://www.enelfoundation.org/topics/articles/2021/07/stories-4
en
SIEBEL Energy Institute
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2018-11-09T00:00:00
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https://www.enelfoundation.org/topics/articles/2021/07/stories-4
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wrong_mix_domain_foundationPlace_00039
FactBench
2
5
https://www.gsb.stanford.edu/faculty-research/case-studies/thomas-stacey-siebel-foundation-meth-project
en
Thomas and Stacey Siebel Foundation and The Meth Project
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Stanford Graduate School of Business
https://www.gsb.stanford.edu/faculty-research/case-studies/thomas-stacey-siebel-foundation-meth-project
Tom Siebel, founder of Siebel Systems, created the Siebel Foundation in 1996. In 2005, Siebel came to learn about the prevalence and devastating economic and human costs of methamphetamine (“meth”) abuse across the country, particularly in Montana. Meth had just been identified as the United States’ leading drug threat. Additionally, a RAND Corporation study estimated that meth abuse cost the US $23.4 billion a year in meth related crime and criminal justice programs, foster care, treatment and hospital care and loss of productivity due to absenteeism, incarceration and unemployment. This shocking news caused the Siebel Foundation team—including Executive Director Nitsa Zuppas—to create the Meth Project and address the problem. Siebel developed a research-based consumer marketing campaign, supported by community outreach and public policy initiatives, which graphically demonstrated the risks of meth use and thus prevented potential users from trying the drug (even once). In September 2005, the Meth Project launched an aggressive public education campaign led by saturation-level advertising across TV (40%), radio (21%), newspapers (13%), online media (11%), outdoor billboards (10%) and high-school newspapers (5%). Two years after the project was launched, teen meth use declined 45%, adult meth declined 72% and Montana significantly lowered its national ranking for meth abuse from the fifth highest nationally to 39th. After four years, Montana teen meth use fell by 63% and meth-related crimes decreased by 62%. Rigorous research on perceptions about the drug and meth use was core to the program and was thoughtfully integrated into all campaigns elements. Gathering specific qualitative and quantitative baseline and progress data enabled the Meth Project to articulate clearly the value of its intervention and its investment return to policy leaders, law enforcement officials the public and other key stakeholders.
wrong_mix_domain_foundationPlace_00039
FactBench
3
75
https://www.scribd.com/document/82536696/SDM-Case-Analysis-Siebel-Systems-Anatomy-of-a-Sale-A
en
SDM Case Analysis: Siebel Systems: Anatomy of A Sale (A)
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SDM Case Analysis: Siebel Systems: Anatomy of a Sale (A) - Free download as PDF File (.pdf), Text File (.txt) or view presentation slides online. This document contains a case analysis of Siebel Systems and their sale to Oracle. It discusses Siebel's history, product line, alliances, competitors, and strategies for qualifying prospects. It evaluates interactions between a Siebel Systems sales representative, Carman, and a potential customer, Cathy Ridley from Quick and Reilly. The document analyzes Carman's conversation with Cathy and whether he is properly qualifying the prospect and opportunity. It also discusses Siebel's TAS process of assessing opportunities, defining competitive strategies, developing relationships, and testing plans.
en
https://s-f.scribdassets.com/scribd.ico?a248c1029?v=5
Scribd
https://www.scribd.com/document/82536696/SDM-Case-Analysis-Siebel-Systems-Anatomy-of-a-Sale-A
SDM Case Analysis: Siebel Systems: Anatomy of A Sale (A)
wrong_mix_domain_foundationPlace_00039
FactBench
2
39
https://www.business-software.com/article/what-happened-to-siebel/
en
What Happened to Siebel?
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2012-02-10T23:47:39+00:00
Damaged customer relationships and intensifying competition proved to be more than Siebel could handle, toppling this once unstoppable force.
en
/wp-content/themes/bsresponsive/img/favicon.ico
Business-Software.com
https://www.business-software.com/article/what-happened-to-siebel/
Oracle Rescues Siebel, and Gets Technology for Fusion CRM Siebel had long been a force in the customer relationship management (CRM) market. With more than 3.4 million users at over 4,000 customer sites around the world, strong alliances with the likes of IBM and HP, a handful of strategic acquisitions aimed at closing major functionality gaps, market capitalization of over $4 billion, and a renewed focus on customer value and operational efficiency, Siebel seemed well-positioned to outlast many of its rivals. But, it soon became obvious that all was not well with the software giant. Siebel was founded in 1993 by Tom Siebel. The company quickly became the undisputed leader among all vendors in the customer relationship management field, grabbing as much as 45 percent of market share by 2002. Siebel’s powerful platform and expansive feature stack won favor among customers and industry experts alike. Before long, however, marketplace perception of on-premise CRM solutions began to shift. Less expensive on-demand applications that provided the same level of functionality, without the hassle of a long implementation or a large up-front investment, were being introduced. These hosted solutions provided small and mid-sized businesses with a more affordable and cost-effective alternative to enterprise-scale CRM systems. Even large organizations began to believe that on-site customer relationship management came with a total cost of ownership that was way too high. In response to this trend, Siebel acquired hosted solution provider UpShot in 2003 and launched an on-demand, Web-based version of its CRM suite. In spite of its efforts, Siebel would watch its reputation tarnish over the next several years. The primary cause was its poor service and support, which led to strained relationships with its customers, as well as key strategic partners. The trouble really started brewing in 2005, when as early as January, industry analysts began to question Siebel’s viability and wonder about its future. Massachusetts-based IDC called Siebel a “sitting duck,” while AMR Research cited major flaws in some of the company’s go-to-market models and sales strategies. Additionally, competition from enterprise software vendors such as Oracle and SAP began to intensify, closing the market share gap. And, the popularity of cheaper on-demand offerings was picking up steam, and vendors like Salesforce.com began to make their presence known. Then in April, Siebel Chief Executive Mike Lawrie left the company. Many experts felt that Lawrie was the company’s last hope to transform itself into the kind of customer-friendly, process-focused organization it needed to be. His abrupt departure came after less than one year on the job and immediately following some rather disappointing quarterly financial results. After months of speculation, Oracle finally came to the rescue. By the end of the year, Oracle had solidified a deal to purchase Siebel for $5.8 billion. The acquisition, which went much smoother than Oracle’s hostile takeover of PeopleSoft, was finalized in early 2006. The Siebel product portfolio immediately began to form the foundation for Oracle’s yet-to-be-released Fusion CRM. Fusion CRM will integrate the various products Oracle obtained through its string of CRM-related acquisitions, including JD Edwards, Retek, and PeopleSoft.
wrong_mix_domain_foundationPlace_00039
FactBench
3
59
https://www.businesswire.com/news/home/20220922005006/en/Siebel-Scholars-Foundation-Announces-Class-of-2023
en
Siebel Scholars Foundation Announces Class of 2023
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2022-09-22T13:00:00+00:00
The Siebel Scholars Foundation today announced the recipients of the 2023 Siebel Scholars award. Now in its 22nd year, the Siebel Scholars program ann
en
https://www.businesswire.com/news/home/20220922005006/en/Siebel-Scholars-Foundation-Announces-Class-of-2023
REDWOOD CITY, Calif.--(BUSINESS WIRE)--The Siebel Scholars Foundation today announced the recipients of the 2023 Siebel Scholars award. Now in its 22nd year, the Siebel Scholars program annually recognizes nearly 100 exceptional students commitment to academics and influencing future society. This year’s class is exceptional, and once again represents the best and brightest minds from around the globe who are advancing innovations in healthcare, artificial intelligence, financial services, and more,” said from the world’s leading graduate schools of business, computer science, and bioengineering. The 83 distinguished students of the Class of 2023 join past Siebel Scholars classes to form an unmatched professional and personal network of more than 1,700 scholars, researchers, and entrepreneurs. Through the program, this formidable group brings together diverse perspectives from business, science, and engineering to influence the technologies, policies, and economic and social decisions that shape the future. “Every year, the Siebel Scholars continue to impress me with their commitment to academics and influencing future society. This year’s class is exceptional, and once again represents the best and brightest minds from around the globe who are advancing innovations in healthcare, artificial intelligence, financial services, and more,” said Thomas M. Siebel, Chairman of the Siebel Scholars Foundation. “It is my distinct pleasure to welcome these students into this ever-growing, lifelong community, and I personally look forward to seeing their impact and contributions unfold.” Founded in 2000 by the Thomas and Stacey Siebel Foundation, the Siebel Scholars program awards grants to 16 universities in the United States, China, France, Italy and Japan. Following a competitive review process by the deans of their respective schools on the basis of outstanding academic achievement and demonstrated leadership, the top graduate students from 27 partner programs are selected each year as Siebel Scholars and receive a $35,000 award for their final year of studies. On average, Siebel Scholars rank in the top five percent of their class, many within the top one percent. This year’s honorees are: Graduate Schools of Bioengineering Johns Hopkins University, Whiting School of Engineering and School of Medicine: Tatsat Banerjee, Savannah Est-Witte, Justin Lowenthal, Zachary J. Schneiderman, Xiaoshan Shao Massachusetts Institute of Technology, School of Engineering: Miguel A. Alcantar, Cal Gunnarsson, Catherine Henry, Bianca Arielle Lepe, Jacqueline Valeri Stanford University, School of Engineering and School of Medicine: Michael Chavez, Thomas Lozanoski, Erica Schwarz, Pranav Vyas, Xinzhi Zou University of California, Berkeley, College of Engineering: Jordan Baker, Kelsey Gray DeFrates, Juan Eduardo Hurtado, Gabriela Lomeli, Connor Tsuchida University of California, San Diego, Institute of Engineering in Medicine and Jacobs School of Engineering: Erick Armingol, Jervaughn Hunter, Esther Lim, Jonathan Pekar, Yue Qin Graduate Schools of Business Massachusetts Institute of Technology, Sloan School of Management: Stwart Pena Feliz, Belen Gallego, Boyana Georgieva, Amelia De Paola, Amitabh Guha Roy Stanford University, Graduate School of Business: Olivier Babin, Kathryn Gautier, Hannah Richards, Elizabeth Rosenblatt, Joshua Rowley University of Chicago Booth School of Business: Catalina Bilbao De Raadt, Hunter Holland, Wynne Tang, Todd Vogel, Yinga Xia Graduate Schools of Computer Science Carnegie Mellon University, School of Computer Science: Victoria Dean, Shivam Duggal, Isaac Grosof, Divanyash Kaushik, Lynn Kirabo Harvard John A. Paulson School of Engineering and Applied Sciences: Chi-Ning Chou, Gregory Kehne, Dor Verbin, Kai Wang, Kelly Zhang Massachusetts Institute of Technology, School of Engineering: Tanner Andrulis, Ce Jin, Ming Yang Lu, Wei-Chiu Ma, Junyi Zhu Princeton University, School of Engineering and Applied Science: Uthsav Chitra, Uma Girish, Jane Pan, Clayton Thomas, Teague Joseph Tomesh Stanford University, School of Engineering: Peng Chen, Ziang Liu, Clara Greene MacAvoy, Carmen Daniela Strassle, Yian Zhang Tsinghua University, School of Information Science and Technology: Shengding Hu, Zhiyue Li, Chen Wang, Jiayi Wang, Mengyu Zhang University of California, Berkeley, College of Engineering: Michael Lam, Kaushik Shivakumar University of Chicago, School of Computer Science: Phoebe Collins, Yi He, Drew Keller, Andrew McNutt, Emily Wenger University of Illinois at Urbana-Champaign, College of Engineering: Gargi Balasubramaniam, Emmanuel Gallegos, Ryan Marten, Samraj Moorjani, Xueqing Wu To date, the over 1,700 Siebel Scholars have driven innovations in over a dozen industries, launched more than 1,100 products, authored more than 420 patents, published over 42 books and more than 3,936 articles or book chapters, and managed more than $2.8 trillion in assets. As leaders of some of today’s most preeminent start-ups, nonprofits and research institutions, Siebel Scholars have served on more than 341 boards, established more than 54 philanthropic initiatives, and founded more than 158 companies – of which more than 57 have successfully gone public or were sold to enterprises including Google, Intuit, Match.com and Dropbox. For more information about the Siebel Scholars program, please visit www.SiebelScholars.com. About Siebel Scholars The Siebel Scholars program was founded in 2000 by the Siebel Foundation to recognize the most talented students at the world’s leading graduate schools of business, computer science, bioengineering, and energy science. These include: Carnegie Mellon University; École Polytechnique; Harvard University; Johns Hopkins University; Massachusetts Institute of Technology; Northwestern University; Politecnico di Torino; Princeton University; Stanford University; Tsinghua University; University of California, Berkeley; University of California, San Diego; University of Chicago; University of Illinois at Urbana-Champaign; University of Pennsylvania; and University of Tokyo. Today, our active community of over 1,700 leaders serves as advisors to the Siebel Foundation and works collaboratively to find solutions to society’s most pressing problems. About the Siebel Foundation The Thomas and Stacey Siebel Foundation, a nonprofit, public benefit corporation, was established as a private foundation in 1996. Its mission is to foster programs and organizations that improve the quality of life, environment, and education of its community members. The Siebel Foundation funds projects to support education, the homeless and underprivileged, public health, research and development around the world.
wrong_mix_domain_foundationPlace_00039
FactBench
1
2
https://en.wikipedia.org/wiki/Thomas_Siebel
en
Thomas Siebel
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2004-12-25T01:46:28+00:00
en
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https://en.wikipedia.org/wiki/Thomas_Siebel
American businessman Thomas M. Siebel ( ; born November 20, 1952) is an American billionaire businessman, technologist, and author. He was the founder of enterprise software company Siebel Systems and is the founder, chairman, and CEO of C3.ai, an artificial intelligence software platform and applications company.[1] He is the chairman of First Virtual Group, a diversified holding company with interests in investment management, commercial real estate, agribusiness, and philanthropy.[2] Siebel was born in Chicago, one of seven children of Arthur Francis Siebel, a Harvard-educated lawyer, and Ruth A. (née Schmid) Siebel.[3][4][5] Siebel is a graduate of the University of Illinois Urbana-Champaign, where he received a BA in history, an MBA, an MS in computer science,[6] and an honorary doctorate of engineering.[7] Between 1984 and 1990, Siebel was an executive at Oracle Corporation, where he held a number of management positions.[8][9] Siebel served as chief executive officer of Gain Technology, a multimedia software company that merged with Sybase in December 1992.[9] Siebel was the founder, chairman, and chief executive officer of Siebel Systems,[10] which was acquired by Oracle in January, 2006.[11] Siebel is the chairman of First Virtual Group, a diversified holding company.[2] Siebel Systems was a software company primarily engaged in the design, development, marketing, and support of customer relationship management (CRM) applications. As an executive at Oracle, Siebel proposed the idea of creating enterprise software applications tailored for marketing, sales, and customer service functions. Oracle management declined his proposal. In 1993, Siebel left Oracle and found Siebel Systems to pursue that opportunity.[12] In 1999, Siebel Systems became the fastest-growing technology company in the United States.[13] Siebel Systems grew to over 8,000 employees in 32 countries, more than 4,500 corporate customers, and annual revenue greater than $2 billion before merging with Oracle in January 2006.[14] In 2019, Siebel initiated a program at C3.ai that pays 100 percent of the costs for employees to complete an online master's degree of computer science (MCS) program from the University of Illinois at Urbana-Champaign. Employees who complete the MCS degree receive a salary increase of 15 percent, a cash bonus of $25‚000, and additional stock options.[15] Siebel serves on the Board of Advisors of the Stanford University College of Engineering, the University of Illinois College of Engineering, and the University of California, Berkeley College of Engineering.[16][17] He is a Director of the Hoover Institution at Stanford University,[18] and is the Chairman of the Board for the American Agora Foundation.[19] He was a member of the Trustees of Princeton University from 2008 to 2011.[20] He is the Founder and Chairman of the Montana Meth Project[21] and the Siebel Scholars Foundation,[22] and Chairman of the Siebel Foundation. He was ranked #5 and #3 of the world's top 25 philanthropists by Barron's Magazine in 2009 and 2010, respectively.[23][24] In 2007 and 2008, he was named one of The 50 Most Generous Philanthropists by BusinessWeek.[25] In 2001, Siebel donated $32 million to his alma mater, the Department of Computer Science at the University of Illinois at Urbana-Champaign, to build the Siebel Center for Computer Science, opened in spring 2004.[26] In 2006, Siebel donated $4 million to the University of Illinois at Urbana-Champaign to establish two endowed full professorships, the Thomas M. Siebel Chair in the History of Science and the Thomas M. Siebel Chair in Computer Science.[27] Siebel pledged an additional $100 million gift to the University of Illinois at Urbana-Champaign in 2007.[28] In 2015, the Siebel Foundation launched the Siebel Energy Institute to research the data management of energy infrastructure monitoring data.[29] In 2016, Siebel donated $25 million to build the Siebel Center for Design at the University of Illinois, a 60,000-square-foot multidisciplinary hub designed by architects Bohlin Cywinski Jackson and was completed in 2020.[30] In February 2022, Siebel donated $90,000 to the Canada convoy protest in Ottawa, that also blocked border crossings between Canada and the U.S. to protest COVID-19 vaccine mandates and restrictions.[31][32][33] In 2024, Siebel donated $500,000 to Donald Trump. [34] He is married to Stacey Siebel.[3] They have four children and live in Woodside, California. Siebel is the second cousin once removed of Jennifer Siebel Newsom, the First Partner of Califoria and wife of Governor Gavin Newsom.[35] Siebel currently has the highest personal CO2 emissions from private jet use of any American as of 2022.[36] On the morning of August 1, 2009, he and a guide were in Tanzania, observing a group of elephants from 200 yards away, when an elephant charged Siebel's guide and then turned on Siebel, breaking several ribs, goring him in the left leg, and crushing the right.[37][38] They radioed for help, but it was three hours before he received any medical treatment.[37] He was flown to the Aga Khan University Hospital in Nairobi, where they cleaned his wounds and stabilized his leg. He was then flown back to the United States on a 20-hour flight with only 10 hours of morphine and 15 hours of fluids. He had lost half of his fluids and was put in the intensive care unit.[39] He was moved to Stanford Hospital where, over the next six months, they performed 11 surgeries, fixed his ribs and shoulder, and saved his left leg.[38] In September 2010, a year after the attack, Siebel had undergone 16 surgeries and an Ilizarov apparatus external fixator to mend, lengthen, and reshape the tibia of his right leg.[39] After 19 reconstructive surgeries over two and a half years, Siebel has now made a full recovery.[40] In 2013, National Geographic included Siebel's account in its TV series Dead or Alive: Trampled on Safari.[41] Digital Transformation (2019)[42] ISBN 1948122480 “Digital Transformation: The Post-Industrial Utility” (Aspenia Magazine, June 2018)[43] “Why digital transformation is now on the CEO’s shoulders” (McKinsey Quarterly, December 2017)[44] “The Internet of Energy” (Electric Perspectives, March/April 2015)[45] “Big Data and the Smart Grid: Is Hadoop the Answer?” (Stanford Energy Journal, October 21, 2014)[46] Taking Care of eBusiness (2001) ISBN 0-385-50227-3 Cyber Rules (with Pat House) (1999)[47] ISBN 0385494122 Virtual Selling (with Michael Malone) (1996)[48] ISBN 0684822873
wrong_mix_domain_foundationPlace_00039
FactBench
2
9
https://www.forbes.com/sites/peterhigh/2019/10/28/is-c3ai-tom-siebels-biggest-idea-yet/
en
Is C3.ai Tom Siebel’s Biggest Idea Yet?
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null
[ "Peter High" ]
2019-10-28T00:00:00
Tom Siebel is best known for founding Siebel Systems, which he sold to Oracle in 2006. He believes his latest venture, the artificial intelligence start up C3.ai is his biggest idea yet.
en
https://i.forbesimg.com/48X48-F.png
Forbes
https://www.forbes.com/sites/peterhigh/2019/10/28/is-c3ai-tom-siebels-biggest-idea-yet/
Tom Siebel’s reputation in business has been cemented as a pioneer in relational databases and as a godfather of customer relationship management. The latter came to fruition through his eponymously named Siebel Systems, which he founded in 1993 and sold to Oracle in 2006 for $5.8 billion. In 2009, Siebel founded the enterprise artificial intelligence platform company C3.ai, which provides applications for multiple commercial uses, including energy management, predictive maintenance, fraud detection, anti-money laundering, inventory optimization, and predictive CRM. This year, Siebel's wrote a book, his fourth, entitled Digital Transformation: Survive and Thrive in an Era of Mass Extinction. The book describes the interplay between four modern information technology trends—elastic cloud computing, big data, artificial intelligence, and the internet of things, which is impacting business, government, and society. Siebel believes that the century ahead will be one of of “corporate mass extinction,” noting that 52 percent of the Fortune 500 have fallen off the list since 2000. He also discusses how new companies like Amazon, Airbnb, Uber, Tesla, and others have scaled, gobbling up market share from traditional players in the process. (To read an unabridged podcast version of this interview, please click this link. This is the 38th interview in the Tech Influencers series. To listen to past interviews with the likes of bestselling author Michael Lewis, Reid Hoffman, former Mexican President Vicente Fox, Steve Case, Craig Newmark, Stewart Butterfield, and Meg Whitman, please visit this link. To read future articles in this series, please follow me on on Twitter @PeterAHigh.) Peter High: People know you as a multi-time entrepreneur and innovator, and they know your former company Siebel Systems, which was acquired by Oracle. For those who may be less familiar with you are doing now, could you describe C3's business? Tom Siebel: For the past 10 years, I have been involved in founding and building a company called C3.ai, and I am the Chief Executive Officer. We have spent a decade and roughly half a billion dollars building a software suite that we typically market to large multinational organizations. This suite allows them to design, develop, provision, or operate enterprise and industrial-scale artificial intelligence [AI] and Internet of Things [IoT] applications. These customers include Royal Dutch Shell, Cat, 3M, and the United States Air Force, and they are making massive-scale industrial AI implementations. High: Could you talk about the methods these companies are using and what others similar to them need to be using to fully capture the opportunity you are describing? Surely, there is some transformation from a people, practice, process, and technology perspective that organizations of a certain age and scale need to go through to ensure that they are ready for this sort of transformation. Can you describe that? Siebel: As we power into the 21st century, there are four step-changes in information technology that consists of the convergence of four information technology vectors that change everything about computing. These include elastic cloud computing, big data, IoT, and AI. At the convergence of these technologies, we find this phenomenon that we call big data. There is a massive global push at the boardroom and at the level of the CEO to digitally transform their companies to leverage these technologies. By doing this, they are looking to change the way they manufacture products, the way they develop services, the way they deliver products and services, and how they run their companies. They are doing this so they can be competitive in the 21st century. High: In your book, Digital Transformation: Survive and Thrive in an Era of Mass Extinction, you warn large organizations not to suffer the same fate as digital immigrant organizations such as Kodak, Toys R Us, Westinghouse, Blockbuster, and Circuit City. 52 percent of Fortune 500 companies have disappeared in the last 18 years, and data seems to suggest that if anything, the cycle time through the Fortune 500 is going to become more rapid. Could you share some lessons from your study of those that successfully transform versus those that have not done so? Siebel: While I believe some are successfully transforming, I do not believe any digital immigrant organizations have fully transformed. The only ones who have done so are digital natives, such as Tesla, Amazon, and Airbnb. These companies are all about leveraging these technology vectors to change the way business is conducted in travel, transportation, financial services, retail, or whichever industry the company may be in. With the previous trends we have seen, such as the transition from mainframe computing to mini computing to personal computing to internetwork computing, companies that did not adopt these technologies were left at a significant competitive disadvantage. This seems to be a little more significant than the other step functions in technology that we have seen. There is now an existential risk, and we are seeing an acceleration where companies are simply disappearing. As you mentioned, this includes Westinghouse, Kodak, Toys R Us, and Sears Roebuck. In their place, we have these companies with what we call new DNA, and we read about these companies in financial publications all the time. These organizations are adopting technologies to dominate whichever industry they operate in. There is a sense that these smaller startups from Silicon Valley, New York, or in Washington D.C. somehow have an advantage in this new generation of 21st-century technology, but I do not think that is true. I believe the big guys, such as JPMorgan Chase, Boeing, and Walmart, have the advantage. These companies have massive amounts of data, and data is the fuel of AI. They have the advantage in this new market to adopt technologies that are coming out of Silicon Valley and other places to use AI to gain a strategic competitive advantage. The leading companies such as Bank of America, 3M, Baker Hughes, and Shell are dramatically accelerating their initiatives to digitally transform their companies from the ground up. I believe they are going to be hyper-competitive in the new markets. However, companies that do not adopt these new technologies will cease to be competitive, and they will be acquired. High: Given that they are not mutually exclusive, what do you think about the balance between internal capability development and the development of an ecosystem? Siebel: In the last 40 years, we have seen that the decision has always been build versus buy. As you might recall, I was one of the early executives at Oracle Corporation when we released relational database technology to the market. As we talked to customers around the world in the early days of the relational database market, the decision was not about buying from Oracle or one of Oracle's competitors. Instead, the decision was whether to buy from a professional software company or to build relational database systems internally. IT organizations would frequently attempt to build relational database systems themselves, and to my knowledge, nobody succeeded at that. Two or three years later, the CIO would be fired, and then Oracle, IBM, or somebody else would sell them relational database systems. Further, almost everybody tried to build CRM systems themselves. Even technically competent companies such as IBM, which tried three times, HP, and Microsoft tried and ultimately failed, and they would buy from Siebel Systems. As we see this new generation of AI technologies, it is not unusual for the CIO to elect to build the technology. GE Digital spent almost a decade and $7 billion trying to build this by assembling various componentry from Apache and Spark. Similar to the relational database systems and ERP systems, companies tend to fail at building AI technologies internally. AI and IoT applications are substantially more complex than either relational databases or enterprise application software. IT organizations simply do not have the skills to succeed at this. Some companies consider building it themselves, they invariably will fail, and they will purchase these technologies from trusted partners that are professional application software developers. High: What inning of the game do you believe we are in from an AI perspective, and how is that likely to develop going forward? Siebel: Julius Caesar considered Gaul as being divided into three parts, and I believe AI is divided into three parts. Artificial general intelligence, which includes projects such as Google DeepMind. Here, the attempt is to build computers that have equal or greater intelligence as human beings. This gets to the malicious killer robots and the refrigerator that takes over your household theory, but I do not believe we need to worry about that in our lifetimes; Social media systems. Here, social media vendors are using AI extremely effectively to manipulate people at the level of the limbic brain. I believe this is malevolent, and what we are seeing in social media is concerning. People are acting as servers to the computer instead of the opposite; The application of AI to commercial, industrial, and government systems, which is where we play at C3.ai. This is building prediction to identify fraud, efficiency to the supply chain, and predictive maintenance for devices in the digital oilfields, the smart grid, the manufacturing industry, agricultural equipment, and precision health. This is about using AI to lower the cost of production and to deliver products and services with greater safety, with greater cybersecurity, and with lower environmental impact. The global information technology market in 2019 is about $3.5 trillion, and it will likely be $8.5 trillion in five years. Most of that growth is because of AI. What we see develop in the next 20 years is going to be unimaginable and fantastic, and it will make a truly significant social and economic impact. High: You have referred to there being a war with China based on artificial intelligence, and you have referenced how Vladimir Putin said the country that wins in AI will ultimately win in the world. As a citizen of the U.S., what do you think about this? How optimistic are you about the state's ability to lead and the extent to which it is appropriate language? Siebel: This is a crucial topic. As you mentioned, in 2017, Vladimir Putin said, "Whoever wins the war in AI will be the ruler of the world." I believe that is true, but I do not believe Russia will win. It is either going to be China or the U.S. I believe we are currently in a state of non-kinetic warfare with China. It is well-documented how great Russia and China are at infiltrating our power grid infrastructure, infiltrating our financial system infrastructure, and implanting viruses, bots, and malware so they can remotely turn off the grid. There are well-documented incidents where the Chinese have penetrated, say, the United States Office of Personnel Management and stolen the personnel records of up to 21 million people. This includes anyone who has ever applied for or been granted a security clearance. If this is not war, what is it? If you read the 13th five-year plan, it is extremely clear what they are doing. They are investing tens of billions of dollars a year in AI to win this battle and to dominate the use of AI for the purposes of defense and conducting warfare. In many ways, this is a test of two fundamentally opposed political philosophies. In the case of China, there is a totalitarian state with a top-down command and control economy where the NRDC writes the 13th five-year plan, invests billions of dollars, and mandates that this happens. They are extremely bright, competent, and educated, and they are hard at work. In the United States, we have a much messier process with a free-market economy and a capitalist system. Innovation does not take place from a top-down command and control government-mandated system, but in garages in Palo Alto and storefronts in theNew York. I do not know which system is going to win, but this is going to be the ultimate test of these political philosophies. This is not a war we want to lose, the stakes could not be higher, and it is game on. High: What role do you see the government playing in all this versus private industries, and how do you see the balance between the two? Siebel: The people who work in the Pentagon are exceptionally bright and well educated. These scholar statesman warriors are not asleep at the switch, and they are adopting AI in many ways to prove the efficiency of the Department of Defense. As it relates to AI, the U.S. is going to advance through a free market economy, entrepreneurship, and through the creativity of individuals who are unbridled by the constraints of the stage. This system has always worked out for us in the past, and hopefully, it will continue to. If it does not, we are going to have a problem. High: You cemented your legacy in business through Siebel Systems, yet you got back into entrepreneurship through C3.ai. As somebody who has been such a successful entrepreneur multiple times over, what keeps you hungry? Siebel: In my career, I have been highly fortunate to be in the right place at the right time on multiple occasions. The first time was when I entered the relational database industry when it was in its infancy. Later, we founded Siebel Systems, where we invented what is known as CRM products in the CRM market. Today, that is a $100 billion industry annually, so those events turned out to be fortuitous. The change we are looking at today is an order of magnitude more significant than what happened in the relational database or the enterprise application software market. This will be a quarter of a trillion-dollar software market in 2023. It changes AI, and it changes everything regarding how we think about computing, managing businesses, motivating people, and serving customers. I do this because it is my idea of a good time. I enjoy being involved in the formation of markets, and I enjoy doing my best to attract highly motivated, well educated, and high energy professionals. I have had the opportunity to play a role in the creation of the relational database market and the enterprise application software market, and we are now playing a leadership role in the development of applying AI to commercial, industrial, and government processes globally. Doing this is exceptionally hard, and every project we are working on has a problem that has never been solved before. However, the social and economic benefit of what we do is staggering.
wrong_mix_domain_foundationPlace_00039
FactBench
2
8
https://uif.uillinois.edu/news/2024/thomas-siebel-makes-transformative-50-million-gift-establish-siebel-school-computing-and
en
Thomas Siebel Makes Transformative $50 Million Gift to establish the Siebel School of Computing and Data Science
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The University of Illinois Urbana-Champaign announced the establishment of the Siebel School of Computing and Data Science, made possible by a transformative $50 million gift from Thomas M. Siebel.
en
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University of Illinois Foundation
https://uif.uillinois.edu/news/2024/thomas-siebel-makes-transformative-50-million-gift-establish-siebel-school-computing-and
The University of Illinois Urbana-Champaign announced the establishment of the Siebel School of Computing and Data Science, made possible by a transformative $50 million gift from Thomas M. Siebel. This cornerstone contribution will propel the university's leadership in computing and data science education and research, shaping the future of technology and innovation. The Siebel School of Computing and Data Science, housed within The Grainger College of Engineering, marks a significant milestone in the university's commitment to excellence in interdisciplinary education and groundbreaking research. With the generous support of Mr. Siebel, the School will pioneer advancements at the intersection of computing and data science, addressing complex challenges and driving innovation across various fields. Dean Rashid Bashir expressed his gratitude, stating, “The establishment of the Siebel School of Computing & Data Science exemplifies the University of Illinois’s dedication to pushing the boundaries of knowledge and fostering collaborative solutions to global challenges. This transformative gift will empower our faculty and students to lead the next generation of technological advancements, further solidifying our position as a world-renowned institution.” Thomas M. Siebel, UIUC alumnus and CEO of C3 AI, emphasized the importance of investing in education and research to drive societal impact, saying, “We are thrilled to partner with the University of Illinois to establish the Siebel School of Computing & Data Science. By supporting cutting-edge research and fostering innovation, we hope to empower future generations of leaders in technology and society, driving positive change in our world.” “At Illinois, the power of interdisciplinary and collaborative work is on full display in the way we approach research activity and educational delivery for computing and data science,” said Chancellor Robert J. Jones. “The establishment of the Siebel School of Computing & Data Science through this generous gift from Mr. Siebel will enable us to continue shaping the future of technology and preparing students for success in a digital world.” “The tremendous support from Mr. Siebel has provided yet another opportunity for the computing and data science community throughout our campus to thrive,” said Nancy M. Amato, Computer Science Department Head and Abel Bliss Professor of Engineering. “Our students and faculty have already played a part in such exciting developments as the first modern web browser, PayPal, YouTube, Siebel Systems, C3 AI and Yelp. And we will continue pursuing innovation in this field at every turn. “We are also very proud of providing new and more accessible ways for deserving students to find their path into computing education.” The new school will focus on further advancing frontiers at the intersections of computing and data science; an effort that is already well established through the university’s deep history of computing innovation. The Siebel School of Computing & Data Science is pending approval by the University of Illinois Board of Trustees and Illinois Board of Higher Education. ABOUT THE UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN The University of Illinois Urbana-Champaign is a world-renowned public research university, dedicated to excellence in teaching, research, and public engagement. With a legacy of innovation spanning more than a century, the university continues to push the boundaries of knowledge and make a lasting impact on society. ABOUT THOMAS M. SIEBEL Mr. Siebel is an alumnus of the University of Illinois-Urbana (BA, MBA, MS) and is the CEO of C3 AI (NYSE: AI), a leading Enterprise AI application software company.
wrong_mix_domain_foundationPlace_00039
FactBench
3
19
https://www.insidephilanthropy.com/tech-philanthropists/thomas-siebel
en
Thomas and Stacey Siebel
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[ "IP Staff" ]
2021-10-11T16:19:00-07:00
SOURCE OF WEALTH: &nbsp;Siebel Systems FUNDING AREAS: &nbsp;Poverty, Education, Health, Energy, Curbing Drug Use OVERVIEW: &nbsp;Through the Thomas and Stacey Siebel Foundation, Siebel seeks to apply the same traits that made him a successful businessman to projects designed to allev
en
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Inside Philanthropy
https://www.insidephilanthropy.com/tech-philanthropists/thomas-siebel
SOURCE OF WEALTH: Siebel Systems FUNDING AREAS: Poverty, Education, Health, Energy, Curbing Drug Use OVERVIEW: Through the Thomas and Stacey Siebel Foundation, Siebel seeks to apply the same traits that made him a successful businessman to projects designed to alleviate poverty, enhance education and research programs, find alternative energy solutions, and curb methamphetamine abuse. Since its creation in 2000, the foundation has granted more than $250 million to hundreds of nonprofits. BACKGROUND: Thomas Siebel graduated from University of Illinois at Urbana-Champaign, where he received a B.A. in history, an M.B.A, and an M.S. in computer science. He was a top salesman at Oracle before launching Siebel Systems in 1993, which would eventually be touted as the fastest-growing company in America in 1999 and 2000 and a leader in application software. Siebel is now the chairman and CEO of C3 IoT. ISSUES: EDUCATION: The Siebel Scholars program seeks to create a stockpile of future leaders by recognizing the best graduate school students in business, computer science, and bioengineering with a $35,000 grant for their final year of study. In return, they serve as advisers to the Siebel Foundation. All of this is designed to create a community of sorts, a brain trust for the future, and to give the foundation the minds and tools it needs to solve our most pressing social issues. Siebel also clearly loves his alma mater, the University of Illinois at Urbana-Champaign. In 2016, he donated $25 million to build an innovation-focused design center that will bear his name. He also gave $32 million to build the Siebel Center for Computer Science at the school, which opened in 2004. He also donated $4 million to the school to establish two endowed full professorships: the Thomas M. Siebel Chair in the History of Science and the Thomas M. Siebel Chair in Computer Science. In 2007, he pledged another $100 million gift to the school. ENVIRONMENT: In 2007, the Siebel Foundation created the Energy Free Home Foundation, which offered $20 million in prizes to anyone who could design and build a conventional 2,000-square-foot, three-bedroom, two-bath home with market appeal and competitive building costs and which saw net-zero annual utility bills. He made several announcements about the Energy Free Home Challenge, stating that the contest would start in "late 2009." All mention of the challenge later disappeared without explanation however, and little evidence of the contest exists these days. In 2015, meanwhile, the Siebels launched the $10 million Siebel Energy Institute, an association of eight universities who combined received an initial grant sum of $1 million for energy infrastructure research. HEALTH: In 2008, Siebel established the Siebel Stem Cell Institute as a joint initiative between the University of California, Berkeley Stem Cell Center and the Stanford Institute for Stem Cell Biology and Regenerative Medicine. The Siebel Stem Cell Institute's collaborative approach boasts of having developed new techniques for several types of cancers, allowing for more specialized treatment. In 2020, Siebel established the C3.ai Digital Transformation Institute, a research consortium created to apply artificial intelligence to study and solve the problems of COVID-19 and future pandemics. DRUG ABUSE: Another of the Siebel Foundation's major undertakings is the Meth Project Foundation. The program was initiated in 2005 as a way to significantly reduce methamphetamine abuse at a time when meth was considered the main source of crime in the United States. The Meth Project has been praised by the federal government, and Barron's once referred to it as the third most effective philanthropic organization in the world. POVERTY: The Siebel Foundation makes hundreds of grants of $1,000 to $10,000 available to nonprofits that help the homeless and the underprivileged throughout the country, in addition to grants of $200,000 to $1 million to fill the Salvation Army kettles in the Bay Area, the Siebels' home state of Montana, and New York City every Christmas. LOOKING FORWARD: With the recent unveiling of the Siebel Energy Institute, look for the Siebel's to both continue work on sustainable energy, as well as perhaps a shift in focus to drug policy reform and more abuse prevention programs. CONTACT:
wrong_mix_domain_foundationPlace_00039
FactBench
2
43
https://www.mytectra.com/interview-question/siebel-crm-interview-questions-and-answers
en
Siebel CRM Interview Questions and Answers
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[ "" ]
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[ "Sachin" ]
2022-06-30T11:30:49+00:00
Most frequently asked Siebel Interview Questions in the top companies with answers provided by the expert trainers help you to clear your interview.
en
https://www.mytectra.com/hubfs/favicon.ico
https://www.mytectra.com/interview-question/siebel-crm-interview-questions-and-answers
Ans SIEBEL is the leading provider of Customer Relationship Management (CRM) software. Siebel CRM is a software technology provided with server frameworks that help to offer solutions like integration, development, deployment, diagnostic, and mobile service applications. This framework tool assures delivering comprehensive premises and on-demand solutions based on CRM products. Siebel CRM is first developed by Oracle corporations. Q2 . What Is Siebel File System? Ans It is a shared directory that stores compressed files used by Siebel applications. Examples: Product literature, sales tools, presentations Read/write access is controlled by the File System Manager component on Siebel Server. Q3. Explain what is CRM? Ans CRM stands for Customer Relationship Management. It is a strategy and practices that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Q4. What is the difference between an organization and a division in Siebel? Ans You can see the hierarchical level in the Siebel CRM architecture, under the organization section the division will come.The main purpose of using an organization is to control the data visibility and where this cannot be possible with the division. Q5. What are the different types of tables used in Siebel CRM? Ans There are 5 types of tables used in Siebel CRM; Base tables Interface tables Extension table EIM table Intersection tables. Q6. What Difference between fields and single value fields? Ans MultiValue field has the child values from a child BC for the parent record configured through MVL. single value field will be either from the base table or joined table. The Difference between Single Value Field (SVF) and MultiValue Field(MVF) SVF- a field in BC which references a column in a table. MVF- a field in parent BC which references a field in child BC. Field-Identifies and defines a field in a business component. All fields making up a business component record contain entries from both Single Value Field and MultiValue Field object types. Q7. What are the advantages of using Siebel CRM? Ans Below are the various advantages of using Siebel CRM; Offers speed sales cycle and improves selling performance across the organizations Increases customer loyalty and improve customer marketing effectiveness. Deliver great customer experience, improve efficiency, and drive profitability. Empower customers to help themselves. Helps to grow revenues by creating deep business insight into customer preferences. Q8. What is the difference between horizontal and vertical in Siebel? Ans Q9. Mention distinct kinds of Customer Relationship Management? Ans CRM composes are grouped into three classifications Operational CRM Community CRM Explanatory CRM Q10. List out elements that are an impediment for CRM accomplishment to an association? Ans The snag for CRM accomplishment to an association incorporates Non-attendance of a reasonable changeover process The primary spotlight is on item deal and topographical division of advertisement. Fundamental execution estimations are not followed Feeble utilitarian association of an organization Absence of reaction to clients input and suggestions Presenting other innovation without actualizing the essential structure Q11. Mention what is a portion of the difficulties that an association may need to confront while joining CRM? Ans A portion of the difficulties that the association needs to confront is Database purging to guarantee that customer data is in rectify state. Coordinating with different frameworks, unique or existing. Now and then the framework is more confounded and expects the mentor to prepare outside coaches. Anticipating that the merchant should deal with all components of your venture. Q12. What Is Resonate? Ans Resonate is a third party software development tool, which is used for distributing the client request to the least laden Siebel server. Q13.Optimization techniques in EIM? Ans Limit base tables and columns to be processed by using: only base Tables, ignore base Tables, only base Columns, ignore base Columns. Always delete batches from EIM tables upon completion. Leaving old batches in the EIM table wastes space and can adversely affect performance. For other suggestions on working with batches. Run independent EIM jobs in parallel. Two or more EIM processes can be started simultaneously by using the Siebel Server Manager.
wrong_mix_domain_foundationPlace_00039
FactBench
2
38
https://www.omni-academy.com/course/siebel-open-ui-foundations-lvc/
en
Siebel CRM Training in Karachi, Lahore, Islamabad, Pakistan Australia
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Siebel CRM Training in Australia: Live Instructor | Online class SIEBEL Certified Trainer | Free Certification Practice Exam Contact: info@omni-academy.com
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OMNI ACADEMY & CONSULTING
https://www.omni-academy.com/course/siebel-open-ui-foundations-lvc/
Siebel Open UI Foundations (LVC) What you will learn This Siebel Open UI Foundations training first introduces students to the Siebel Open user interface and architecture. The second part of the course introduces the concept of the Open UI “manifest” and how to administer it, then describes presentation models and physical renderers. The final lesson of the course describes the Siebel mobile interface in both connected and disconnected modes. Learn To: Describe the Siebel Open UI architecture. Identify the key file types involved in customizing the Siebel Open UI client. Administer Siebel Open UI customizations. Make simple customizations in themes and cascading style sheets. Make simple customizations in Open UI desktop applications. Benefits to You By taking this course, you’ll develop a deep understanding of the new Siebel Open UI framework and its benefits and features. You’ll walk away with a deeper understanding of the overall architecture so you can customize the Open UI Client through examples of customizing the manifest, the presentation model (how to apply client-side logic) and the physical renderer (how to change the way the data is presented to the users). You’ll also develop the skills to debug as needed. Apply Styling This course will walk you through the steps involved in changing the overall look and feel of the application using cascading style sheets, which are grouped into themes. Once themes are created, you can individually select the theme of your choosing. Learn Through Hands-On Exercises Expert Oracle instructors demonstrate how to use the new architecture through a series of examples. Please note this course does not teach JavaScript, CSS or HTML. It’s recommended that you have a background in Siebel Tools. Audience Business Analysts Configuration Consultant Developer Implementation Consultant Support Engineer Technical Consultant Related Training Suggested Prerequisites Siebel Tools Course Objectives Describe the Siebel Open UI architecture Identify the key file types involved in customizing the Siebel Open UI client Administer Siebel Open UI customizations Make simple customizations in themes and cascading style sheets Make simple customizations in Open UI desktop applications Course Topics Siebel Open UI Client Proxy Presentation Model (PM) Physical Renderer (PR) Plug-in Wrappers (PW) Manifest Administration Manifest Files Expressions Object types and usage Siebel Open UI JavaScript API Classes Objects Namespaces Functions Files and directories Siebel Web Templates JavaScript files and controls Images Metadata Runtime data Debugging Property inspector Debugger flag SiebelJS.Log Styling Cascading Style Sheets (CSS files) Themes Styling Rules Mobile Minimum Participants: 4 Person or More Job Interview Preparation (Soft Skills Questions & Answers) Tough Open-Ended Job Interview Questions What to Wear for Best Job Interview Attire Job Interview Question- What are You Passionate About? How to Prepare for a Job Promotion Interview Your FREE eLEARNING Courses (Click Here) Internships, Freelance and Full-Time Work opportunities Join Internships and Referral Program (click for details) Work as Freelancer or Full-Time Employee (click for details) Flexible Class Options Week End Classes For Professionals SAT | SUN Corporate Group Trainings Available Online Classes – Live Virtual Class (L.V.C), Online Training [/vc_column_text] [/vc_column][/vc_row]
wrong_mix_domain_foundationPlace_00039
FactBench
3
74
https://subscription.packtpub.com/book/programming/9781849681865/1/ch01lvl1sec02/siebel-repository-metadata
en
Oracle Siebel CRM 8 Developer's Handbook
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[]
[]
[ "" ]
null
[ "Alexander Hansal" ]
null
en
/images/favicon.ico
https://subscription.packtpub.com/book/programming/9781849681865/1/ch01lvl1sec02/siebel-repository-metadata
The Siebel Repository is a key component of the Siebel architecture. The data stored in a repository is typically named metadata because it describes the architecture and logical behavior of a program in an abstract ("meta") manner. In the next section, we will discuss the content of the Siebel Repository in detail. Developers and analysts use Siebel Tools to access and modify data in the repository tables of the Siebel database. Each modification must be made available to the Siebel executable by compiling a new version of the Siebel Repository File (SRF) . The following diagram depicts the relationships between Siebel Tools, the Siebel Repository File, and the Siebel executable: We observe that the Siebel executable, which is responsible for rendering the application to the end user in the browser, accesses a different set of tables than Siebel Tools. As indicated, the Siebel Repository can be described as metadata stored in a set of tables in a relational database. When modern programming patterns arose in the second half of the last century, developers and architects found that it is highly beneficial to separate the program logic into specialized layers. The Siebel Repository metadata is organized in the following layers:
wrong_mix_domain_foundationPlace_00039
FactBench
3
1
https://www.gsb.stanford.edu/faculty-research/case-studies/thomas-stacey-siebel-foundation-meth-project
en
Thomas and Stacey Siebel Foundation and The Meth Project
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en
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Stanford Graduate School of Business
https://www.gsb.stanford.edu/faculty-research/case-studies/thomas-stacey-siebel-foundation-meth-project
Tom Siebel, founder of Siebel Systems, created the Siebel Foundation in 1996. In 2005, Siebel came to learn about the prevalence and devastating economic and human costs of methamphetamine (“meth”) abuse across the country, particularly in Montana. Meth had just been identified as the United States’ leading drug threat. Additionally, a RAND Corporation study estimated that meth abuse cost the US $23.4 billion a year in meth related crime and criminal justice programs, foster care, treatment and hospital care and loss of productivity due to absenteeism, incarceration and unemployment. This shocking news caused the Siebel Foundation team—including Executive Director Nitsa Zuppas—to create the Meth Project and address the problem. Siebel developed a research-based consumer marketing campaign, supported by community outreach and public policy initiatives, which graphically demonstrated the risks of meth use and thus prevented potential users from trying the drug (even once). In September 2005, the Meth Project launched an aggressive public education campaign led by saturation-level advertising across TV (40%), radio (21%), newspapers (13%), online media (11%), outdoor billboards (10%) and high-school newspapers (5%). Two years after the project was launched, teen meth use declined 45%, adult meth declined 72% and Montana significantly lowered its national ranking for meth abuse from the fifth highest nationally to 39th. After four years, Montana teen meth use fell by 63% and meth-related crimes decreased by 62%. Rigorous research on perceptions about the drug and meth use was core to the program and was thoughtfully integrated into all campaigns elements. Gathering specific qualitative and quantitative baseline and progress data enabled the Meth Project to articulate clearly the value of its intervention and its investment return to policy leaders, law enforcement officials the public and other key stakeholders.
wrong_mix_domain_foundationPlace_00039
FactBench
3
35
https://www.crmmarketplace.com/doc/pitney-bowes-selects-rpa-wireless-to-extend-s-0001
en
Pitney Bowes Selects RPA Wireless To Extend Siebel CRM Functionalities Into The Field
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RPA Wireless, a leading mobile systems integrator, announced today at Siebel User Week 2003 that Pitney Bowes (NYSE: PBI), a global provider of...
https://vertassets.blob.core.windows.net/sites/favicons/vm-favicon.ico
https://www.crmmarketplace.com/doc/pitney-bowes-selects-rpa-wireless-to-extend-s-0001
RPA Wireless, a leading mobile systems integrator, announced today at Siebel User Week 2003 that Pitney Bowes (NYSE: PBI), a global provider of integrated mail and document management solutions for companies of all sizes, has selected RPA Wireless to automate their field service operation. The solution, Atlas Field Service Solution for Siebel, will extend the capabilities of Pitney Bowes' Siebel deployment into the field, in order to increase productivity of the mobile workforce while reducing telecom and labor costs. Siebel Systems, Inc. (NASDAQ: SEBL) is a leading provider of multichannel business applications software. The RPA Wireless Atlas Field Service Solution for Siebel was designed and built by RPA Wireless to provide a wireless extension for Siebel eBusiness Applications to the mobile field workforce. It is based on the unique RPA Over-the-Air dynamic forms technology that allows businesses to update, modify, or add to a device side application without taking the device out of the field, significantly reducing the cost of maintaining Siebel applications already deployed. Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM applications software, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. After evaluating a number of possible solution providers, Pitney Bowes chose RPA Wireless for its ability to meet strict project deadlines, functional requirements and proven experience in delivering cost effective field service solutions. The Field Service Automation Solution implemented at Pitney Bowes is expected to provide substantial return on investment and establish a foundation for growth by enhancing response times, accuracy and timeliness of information and customer satisfaction. Stacey Laaksonen, Pitney Bowes Project Manager, states, "RPA's Atlas Field Service Solution for Siebel affords Pitney Bowes' service personnel the opportunity to provide a higher level of service and drive customer satisfaction through ready access to key customer information and past service events as well as integration to core back-office applications such as Parts and Inventory." "RPA's Atlas Field Service Solution for Siebel encompasses the full breadth of our technology, integrating all elements necessary to build a successful field service automation solution. Atlas Field Service Solution for Siebel combines best-of-class CRM functionalities with extensive mobile technologies, ensuring Pitney Bowes has the ability to reach its current and future business needs," declares Cynthia Babb, RPA's Marketing Manager. About Pitney Bowes Pitney Bowes is the world's leading provider of integrated mail and document management solutions. The $4.4 billion company helps organizations of all sizes engineer the flow of communication to reduce costs and increase impact, and enhance customer relationships. The company's 80-plus years of technological leadership has produced many major innovations in the mailing industry and more than 3,500 active patents with applications in a variety of markets, including printing, shipping, encryption, and financial services. With approximately 33,000 employees worldwide, Pitney Bowes serves more than 2 million businesses through direct and dealer operations.
wrong_mix_domain_foundationPlace_00039
FactBench
3
42
https://observer.com/2024/05/tom-siebel-donation-50-million-data-science-research-illinois/
en
Billionaire Tom Siebel Donates $50M to the University of Illinois for Data Science Research
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[]
[]
[ "" ]
null
[ "Alexandra Tremayne-Pengelly", "observer.com", "alexandra-tremayne-pengelly" ]
2024-05-01T12:00:00
Tom Siebel, CEO of C3.ai, is establishing a new school of computing and data science at the University of Illinois with a $50 million gift.
en
https://observer.com/wp-…h-icon-57x57.png
Observer
https://observer.com/2024/05/tom-siebel-donation-50-million-data-science-research-illinois/
Tom Siebel, the billionaire head of artificial intelligence (A.I.) company C3.ai, is funneling $50 million into data science research and education at his alma mater. The tech CEO’s donation to the University of Illinois Urbana-Champaign will transform its computer science department into the Siebel School of Computing and Data Science. Sign Up For Our Daily Newsletter Thank you for signing up! By clicking submit, you agree to our <a href="http://observermedia.com/terms">terms of service</a> and acknowledge we may use your information to send you emails, product samples, and promotions on this website and other properties. You can opt out anytime. See all of our newsletters The new school, pending approval from the University of Illinois Board of Trustees and Illinois Board of Higher Education, will be part of the university’s Grainger College of Engineering. Its establishment “exemplifies the University of Illinois’s dedication to pushing the boundaries of knowledge and fostering collaborative solutions to global challenges,” said Grainger’s dean Rashid Bashir in a statement. “This transformative gift will empower our faculty and students to lead the next generation of technological advancements, further solidifying our position as a world-renowned institution.” Read more of Observer’s Philanthropy coverage The donation will help the university keep up with the rapid pace of research into computing and data science, which have become a key aspect of engineering alongside physical sciences and mathematical sciences, Bashir told Government Technology magazine. Siebel’s funds will reportedly support research project opportunities, in addition to funding a new building for the school. Siebel has close ties to his alma mater Siebel grew up in Chicago and earned three degrees—a bachelor’s in history, an MBA and a master’s in computer science—from the University of Illinois Urbana-Champaign before going on to work as an executive at tech company Oracle. He subsequently created the software firm Siebel Systems and sold it to Oracle in 2006 for $5.8 billion. He currently has an estimated net worth of $3.7 billion and has since 2009 run C3.ai, which specializes in utilizing enterprise A.I. to aid large-scale companies. It counts the U.S. Air Force, Department of Defense, Shell and Con Edison (ED) among its customers. “We are thrilled to partner with the University of Illinois to establish the Siebel School of Computing and Data Science,” said Siebel in a statement. “By supporting cutting-edge research and fostering innovation, we hope to empower future generations of leaders in technology and society, driving positive change in our world.” This isn’t the first time Siebel has used his fortune to give back to the educational institution. He donated $32 million in 1999 to create a computer science center and another $25 million in 2016 to create a design center, in addition to giving $100 million to its science and engineering programs in 2007.
wrong_mix_domain_foundationPlace_00039
FactBench
2
4
https://docs.oracle.com/cd/E88140_01/books/DevDep/installing-and-configuring-siebel-crm.html
en
Installing and Configuring Siebel CRM
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[]
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[ "" ]
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2018-08-24T11:53:34
en
/sp_common/book-template/ohc-common/img/favicon.ico
Oracle Help Center
null
Previous Next JavaScript must be enabled to correctly display this content Developing and Deploying Siebel CRM What's New in This Release 3 Installing and Configuring Siebel CRM Installing and Configuring Siebel CRM: Overview The following diagram illustrates the steps required to install Siebel CRM. Pre-installation Activities. The tasks required to prepare your environment for Siebel CRM installation. Installation Activities. The tasks required to install Siebel CRM on your server(s). Configuration Activities. The tasks that prepare the various components of the software to work together to deliver the Siebel User Interface to users, interface with other systems, and so on. This chapter will provide guidance on each of these topic areas. It is important to note that detailed information on the information provided in this chapter can be found in the Siebel Installation Guide for Microsoft Windows or in Siebel Installation Guide for UNIX, available on the Siebel Bookshelf, as appropriate. This is intended as a high-level overview only. Installing Prerequisite Software: Overview Siebel CRM installs most of the software that it requires to run. However, depending on your operating system and database, you may need to install the following software before you install Siebel CRM. The minimum software requirements for installing Siebel CRM are as follows: Operating System. A number of different operating systems support Siebel CRM, including various releases of Microsoft Windows and UNIX. Before beginning installation, confirm that your operating system is certified on the Certifications tab on My Oracle Support. Enterprise Database. A number of different enterprise databases support Siebel CRM, including various releases of Oracle, Microsoft SQL Server, and IBM DB2. Before beginning installation, confirm that your enterprise database is certified on the Certifications tab on My Oracle Support. You must install the enterprise database software before you install Siebel CRM. Note: It is strongly recommended that you install the database platform on a separate server to that of your Siebel CRM installation. Database Connectivity. The server on which you install Siebel CRM installation requires database connectivity software to interact with the enterprise database. For example, to interact with an Oracle database, you must install the Oracle 32-bit database client. To interact a Microsoft SQL Server instance, you must install the SQL Server Native Client on each server where you install Siebel CRM. Before installing, confirm that your database connectivity software is certified on the Certifications tab on My Oracle Support. Java Development Kit. You must install the Java Development Kit (JDK) on at least one server to generate certificate requests and to install the resulting signed certificate on each server hosting any of the Siebel Enterprise Applications. JDK is freely available from the Oracle Technology Network. Before installing, confirm for specific supported versions on the Certifications tab on My Oracle Support. The 64-bit version of the JDK is required for Windows servers. Note: Other tools are available for generating certificate requests. Your organization may choose to use one of these alternate tools, which would eliminate the need for the JDK to be installed. Java Runtime Environment. When you download Siebel CRM, the installation files are stored in a set of Java Archives (JAR) files. In order to create an image of the software during installation, you require a Java Runtime Environment (JRE). The JRE is freely available from http://www.java.com. Before installing, confirm for specific supported versions on the Certifications tab on My Oracle Support. Note that either the 32-bit or 64-bit version of the JRE is acceptable for Siebel CRM installation. Note: The JRE is only required on the machine where you generate the Siebel installation image. Building a Network Image This topic describes creating a network image. Note: The syntax here is shown for Windows servers; there are very minor differences if you create a network image on a UNIX-based system. After you download the installation files, you need to build a network image for both the base version and the latest Update. You then execute the network image on each machine where you want to install Siebel CRM. However, the files that you download cannot be installed directly, and you are required to extract these files before installation. This is done using the Siebel Network Image Creator (SNIC). You must perform the following steps for the base release file and again for the patch set file. If you are planning to install the application on a UNIX system, you can create the network images on a Windows system, or vice versa. Creating a network installation image is a separate process from performing the installation. In Windows Explorer, navigate to the base release files that you downloaded from Oracle Software Delivery Cloud (OSDC) or My Oracle Support (MOS). The following diagram illustrates the downloaded base release files. Unzip the base release files into the same folder. The following diagram illustrates the correct file structure after you unzip the base release files. Open a command or shell window and navigate to the path where you unzipped the files. Ensure that the JAVA_HOME variable is set to the location of your Java Runtime Environment (JRE), for example: set JAVA_HOME=C:\Program Files (x86)\Java\jre1.8.0-151 Launch the snic.bat (Windows) or snic.sh (UNIX) script to start building the network image. When prompted to generate the network image, you can accept the defaults, however, consider the following important points: Platform. AIX, HPUX, Linux, Solaris, and Windows are available. If you know you will be installing Siebel CRM components on both Windows and Solaris boxes, for example, you can select both at this time. Products. There are five choices available. The minimum requirement is: Siebel Enterprise Server. Required for all Siebel CRM environments. Siebel Tools. This is required for functionality that is unavailable in Siebel Web Tools. For example, all visual designers (Workflow, Task Based UI, etc.), writing script on runtime repository objects, and performing upgrade and incremental repository merges. Siebel Web Client. Required for script debugging, workflow simulation, and other development tasks. Languages. Siebel offers 22 standard languages. At a minimum, it is strongly recommended that you select English (ENU), even if it is not your intended primary language. If there is any possibility that you require more languages in Siebel CRM, it is recommended that you create images for them now and install all potential languages during your initial installation. It is more convenient to do this now, rather than adding languages later. On completion, the SNIC prepares the installer image and saves the installation files in the location you specified. Repeat this procedure for the Monthly Update files that you downloaded from MOS. Secure Sockets Layer Requirements: Overview Several Siebel Application components are hosted within application containers that need to trust each other and also need to be trusted by client browsers or other external servers that integrate with Siebel CRM. This requirement is accommodated by creating a Secure Sockets Layer (SSL) certificate. There are three steps required to create a SSL certificate: Generate a certificate request on the server. Send the certificate to a certificate authority (CA) to approve the request and issue the certificate. Import the certificate into a keystore used by the Siebel CRM components. Note: For more information on SSL requirements, see Siebel Security Guide. About Selecting a Certificate Authority The following options are available when choosing a certificate authority (CA): Trusted Root Certificate Authority. These are external companies who are inherently trusted by various operating systems and browsers, such as Symantec or GeoTrust. This is the preferred option because most components, including end-user browsers, will trust a certificate issued by a Trusted Root CA without requiring special action. This is a required approach for any environment that will be Internet-facing, such as a customer or partner portal. For environments that are specifically internal, you can use an existing internal CA to issue a certificate. In this scenario, machines within the corporate network will typically already be configured to trust the internal CA, and therefore a certificate signed by that CA to servers running Siebel CRM will inherently be trusted by internal clients. Note: You cannot use this method for Internet-facing environments. External computers and other devices will not trust the certificate and will therefore throw security warnings when a user accesses the Siebel CRM environment. This method is sufficient only for specifically internal production environments and development, such as test or training environments and so on. When no internal CA is available and it is not feasible to obtain a certificate from an external Trusted Root Certificate Authority, you can create your own CA. However, anyone who accesses this environment will receive certificate security errors unless they manually import the root certificate for your CA. We recommend that you consider this method only when no other options are possible, and that it is used only for development and test environments. After selecting a CA, submit your certificate request and the CA will issue an actual certificate. The CA provides the specific information required to make the certificate request. An important consideration during this process is how you select Subject Alternative Names (SANs). These allow multiple machines to use the same SSL certificate. For example, if you want to install Siebel CRM components on five servers: server1.mycompany.com, server2.mycompany.com, server3.mycompany.com, and so on, you can create a single certificate request on any machine, providing all five machine names to the CA as SANs. You can then install the resulting certificate on all of your servers. It is also possible to request a wildcard certificate, for example, *.mycompany.com, which can be used on all servers. Importing the Certificate Request After you generate the certificate request, you submit it to your chosen certificate authority (CA). You then import the returned certificate into the keystore. Because your servers rely completely on your keystore, you need to import the root and any intermediate certificates. These are provided by the CA and you must import them to the same keystore where you created the certificate request. Open a command prompt window. Execute the following commands: keytool -import -alias my_certificate_authority -file rootcert.cer -keystore .\siebelkeystore.jks Imports the root CA certificate into the keystore. You are prompted to confirm if you trust the certificate. (Optional) keytool -import -alias intermediate_certificate_authority -file intercert.cer -keystore .\siebelkeystore.jks Imports an intermediate CA certificate into the keystore if required. Your CA will inform you if this is a requirement. keytool -import -alias siebel -file my_cert.cer -keystore .\siebelkeystore.jks Imports the Siebel certificate into the keystore. keytool -import -alias my_certificate_authority -file rootcert.cer -keystore .\TrustStore.jks Creates the truststore and imports the CA certificate. This is the first reference to the truststore, so it prompts you for a password in order to create it and then prompts you as to whether or not to trust the certificate. Note: For simplicity, it is recommended that you use the same password for both the Siebel Keystore and the TrustStore, as the installation wizards for Siebel CRM request both the stores, but only ask for one password. If your keystore and truststore have different passwords, you will need to manually edit the server.xml file after completing the installation. This file is located in the applicationcontainer\conf folder for that component. Installing Software for the Siebel CRM Application There are a number of software components required to implement Siebel CRM fully, depending on your requirements and your implementation. The following illustration shows the minimum required components and how they interact with each other. There are three distinct software installers that you will use to create your development environment: Siebel Enterprise Software. This provides the required software for the following components: Siebel Gateway. This uses the embedded application container functionality to manage communications with other modules. Configuration data for the Siebel environment is stored internally to the Siebel Gateway. Siebel Enterprise. This is a logical profile that defines the physical storage locations used by the Siebel Servers. For example, database type, name, location, and credentials, as well as the Siebel File System location and other global parameters. Siebel Server. This is the application server that provides the interface to the Siebel database and file system, enforcing business logic. This is typically a load-balanced component running parallel on multiple servers. Siebel Application Interface. This provides the delivery of Web pages from the Siebel Server to Web clients. Siebel Database. The Siebel CRM product stores all of its configuration information and user data within a customer-selected database, for example Oracle, Microsoft SQL Server, or IBM DB2. The Siebel Enterprise Software installer provides the scripts necessary to populate this database with the required tables, indexes, data, and other objects necessary to run Siebel CRM. Siebel Tools. This is a 32-bit Windows application that allows developers and administrators to make changes to the Siebel repository. You can implement many changes using the Siebel Web Client, however in Siebel Innovation Pack 2017, there are some specific types of repository changes that require the 32-bit Windows Siebel Tools client, such as modifications to Workflow processes. Siebel Developer Web Client. This is a 32-bit Windows application that allows developers and administrators to interact with the Siebel Database without needing any Siebel Server components. While it is not mandatory to run the application, having Siebel Developer Web Client available typically facilitates certain configuration and deployment activities, such as debugging scripts or workflow processes. During a basic installation, for example in a development environment, you only require a single instance of each component, but you can chose to install additional servers. For a test or production environment, it is likely that there will be more than one Siebel Enterprise Server and more than one Siebel Application Interface. This is to provide load balancing and resiliency. This guide describes a minimal configuration, installing one of each component. For more information, see Siebel Applications Administration Guide. Installing the Siebel Enterprise Software To install the Siebel Enterprise Software, do the following: Run the setup.bat or setup.sh file from the Siebel_Enterprise_Software\Disk1\install folder created by Siebel Network Image Creator (SNIC). This launches an installation wizard in which you can accept many default settings. Some of the critical installation prompts and recommended responses are as follows: Application Install Task. If you are performing a new installation of Siebel, then select New Installation. Otherwise, select Migrate Installation. This guide focuses on new installations. For information pertaining to all types of installation, see Siebel Installation Guide for Microsoft Windows or Siebel Installation Guide for UNIX as appropriate. Installation Directory. You can install all Siebel components under a single parent directory. To simplify installation, install everything under x:\Siebel, where x is a local drive, such as C: or D:. If installing Siebel CRM on UNIX, you can install in a similar location on your UNIX machine. In this guide, we install all components to C:\Siebel. The installer adds the ses folder automatically as a subfolder under Siebel. The final path is C:\Siebel\ses Components. In a non-production instance, it is typical to install the following components together: Gateway Siebel Server Database Configuration Utilities When these components are selected, the installer issues a warning message indicating that you cannot install these components together in an end-user environment. You are installing for a development instance, therefore you can ignore this warning. Languages. At a minimum, it is recommended that you select English (ENU), even if it is not your intended primary language. Note: It is not possible to add languages after the initial installation. If there is any possibility that you require more languages in Siebel CRM, install all potential languages during your initial installation. Other than disk space (approximately 500MB per language), there is no negative impact to installing additional languages. Port Configuration. In a development or test environment, it is very possible that all components will be on the same physical server, as is described in this guide. For this reason, the default settings, which use standard HTTP and HTTPS ports for the application containers, are inappropriate. We need to reserve port 443, the HTTPS port, for traffic between end-user browsers and the Siebel Application Interface. The following port settings are therefore recommended for the Siebel Enterprise Server components: HTTPS Redirect Port. 9010 HTTP Connection Port. 9011 Shutdown Port. 9012 Client Authentication Parameters. These parameters indicate the Secure Sockets Layer (SSL) certificate keystores you need to copy into the installation location for the Siebel Application Interface: Keystore Name. The location of the keystore, in this example, C:\Siebel\Keys\siebelkeystore.jks Truststore Name. The location of the trust keystore for your certificates, in this example C:\Siebel\Keys\truststore.jks Password. The password you used when you created your keystores. Note: If you did not use the same password when creating the keystores, then you must edit the file C:\Siebel\ses\applicationcontainer\conf\server.xml manually after installation to set the passwords correctly. Gateway TLS Port. This can be any available port, except in a migration installation from an earlier release of Siebel CRM, in which case, it must match the port for the previous Gateway installation. For simplicity, we will continue the numbering sequence and use 9013 for this port. To facilitate re-installation, or additional automated installation, you are prompted to save your responses when you have completed each installation wizard. Installing the Siebel Application Interface The Siebel Application Interface (SAI) replaces the Siebel Web Server Extension (SWSE or SWE) used in previous versions. It provides a standards-based HTTPS entry point to the Siebel CRM application and is installed using the same Siebel Enterprise Server installation media as the Gateway, Siebel Servers, and Database Configuration Utilities. However, although it may be installed on the same physical server as these components, it must be installed separately and into a different directory structure from the components installed previously. To install the Siebel Application Interface, do the following: Re-run the Siebel Enterprise Software installer. In many cases, the options for installation will be the same as those used when installing the Gateway, Siebel Servers, and Database Configuration Utilities. You must use the following installation prompts and recommended responses for Siebel Application Interface, described as follows: Installation Directory. This must be different from the previous directory used for the Siebel Enterprise Server. The recommended path is C:\Siebel\sai Components. Only install Siebel Application Interface. Languages. You must install the same set of languages selected during the previous installation. Other than disk space, there is no negative impact to installing additional languages. Port Configuration. The HTTP and HTTPS ports will serve as the entry point into the application (with the HTTP port automatically redirecting to the HTTPS port). If you do not want users to have to enter a port, set these to ports 443 and 80 (the default ports for HTTPS and HTTP respectively). The Shutdown port must be unique. We will continue numbering from the Siebel Enterprise Server installation and use 9014. The following port settings are therefore recommended for the Siebel Application Interface components: HTTPS Redirect Port. 443 HTTP Connection Port. 80 Shutdown Port. 9014 Username and Password. The credentials that you specify will be used for accessing the Siebel Management Console initially, which is the user interface that we will use to configure the Gateway, Enterprise, Siebel Servers, and other components. After the initial setup, that is, once you have configured the Gateway Security Profile, you will use the username and password for the configured authentication authority. Any values are acceptable; for simplicity use: sadmin. Client Authentication Parameters. These indicate the SSL certificate key stores (that we created earlier) which will be copied into the installation location for the Siebel Application Interface: Keystore Name. The location of the keystore we created previously. For example: C:\Siebel\Keys\siebelkeystore.jks Truststore Name.The location of the trust keystore for our certificates. For example: C:\Siebel\Keys\truststore.jks Password. Whatever password you used when you created your keystores. Note: If you did not use the same password when creating the keystores, you will have to manually edit the file C:\Siebel\ses\applicationcontainer\conf\server.xml after installation to set the passwords correctly. About Installing the Latest Monthly Update Before proceeding to the configuration steps below, it is very important that you install the latest Monthly Update. While it is possible to install Updates later, it is possible that an Update could contain bug fixes, repository data, or seed data that would not otherwise be included in your Siebel database. Only the most recent Monthly Update is required for installation, as they are cumulative. For example, if the 18.5 Update is available, it can be installed directly on top of the 17.0 Innovation Pack without the intermediate installation of 17.1, 17.2, 18.4, and so on. To install the Monthly Update, run the installers on the same machines on which you previously ran the base Innovation Pack installers. Note: If a given base Innovation Pack installer was run more than once, then you must run the Update installers a corresponding number of times. For example, if you run the Siebel Enterprise Server installer to install the Gateway, Siebel Server, and Database, and then run it once more to install the Siebel Application Interface on the same server, then you must run the Update installer twice, directing the installer to each of the ORACLE_HOMEs specified during the installation of the Innovation Pack. Verifying the Siebel Application Interface Installation You can quickly verify that your Siebel Application Interface (SAI) installation was successful. Browse to https://myserver.company.com/siebel/smc If your browser displays a security warning, this is because your browser does not trust your SSL certificate or the certificate authority (CA) that you used to sign it. Enter your credentials in the login window. These are the credentials you specified when you installed the SAI component. You are prompted to create a gateway — for the purposes of this test, you can ignore this message as we are just verifying the installation. Close the browser. Automatically Starting SES and SAI Components Although the Siebel Enterprise Server and Siebel Application Interface components will start automatically after installation, they do not run automatically after a restart of the server. Before proceeding further, it is recommended that these be configured to start automatically. The specific method for doing this will vary by operating system. For example, on Windows, you could add the scripts to the Local Computer Startup Scripts Policy so that they will be run automatically every time the computer is restarted, while on UNIX, a shell script could be placed in /etc/init.d/. The script to startup each component is named startup.bat (or startup.sh for UNIX) and is found in the ...\applicationcontainer\bin folder for each component, for example C:\Siebel\sai\applicationcontainer\bin\startup.bat. After configuring the scripts to run automatically, restart the machine(s) before continuing to validate that automatic startup process is working, and then proceed to the configuration of your Siebel Database. Creating the Siebel Database About Installing Client Connectivity Software Before you create the Siebel database, you must ensure that you have the appropriate client connectivity software. This varies by database platform: Oracle Database. You must install the 32-bit Oracle client, even if you are running on a 64-bit machine. This is available for download from Oracle Technology Network. Consider the following guidelines when installing Oracle Database: When installing the software, select the Administrator option. Do not select the Instant Client or Runtime options. Before installing the client on a Windows server, re-install the Microsoft Visual C++ 2010 Redistributable Package (x86). This prevents errors during the client installation process. Ensure that you run the installer as a local administrator. If installing on a Windows server that also has a 64-bit version of Oracle installed, you need to edit the following registry value before running the installation: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Oracle\inst_loc, where the Value name field is inst_loc and the Value data field is c:\\Program Files (x86)\\Oracle\\inventory Microsoft SQL Server. Install the Microsoft SQL Server Native Client, available from Microsoft. DB2. Install the IBM DB2 Connect 32-bit client (even if running on a 64–bit operating system). Select from the versions noted on the Certifications tab on My Oracle Support that are compatible with your DB2 database server version according to IBM’s certification matrix. Prerequisites for Installing the Database Before we can start installing the Siebel Database, the database administrator must perform some preliminary steps. These are documented in detail in the Siebel Installation Guide for Microsoft Windows and Siebel Installation Guide for UNIX, but here is a short description: Oracle. Create a tablespace in which the Siebel database objects will live. The recommended name is SIEBEL. Microsoft SQL Server. Create a database. The recommended name is siebeldb. DB2. Create the SIEBEL and other database users. Note: These steps are typically done by a database administrator who may or may not be a direct member of the Siebel development team. Running the grantusr.sql Script A database administrator, who may or may not be a direct member of the Siebel development team, performs these steps. After preparing the database, run the grantusr.sql script found in the .../dbsrvr/{db_platform} folder (for example, C:\Siebel\ses\dbsrvr\ORACLE). There are brief instructions at the top of each script explaining how to run the script. It will prompt you for information about the preparatory work done in the previous step, for example. the server where the database resides, the name of the database, any tablespaces, usernames, passwords, and so on. When the script completes, you will have an empty shell of a Siebel database with all the required users. Note that the execution of the script is typically done by a database administrator who may or may not be a direct member of the Siebel development team. This allows the Siebel team to have everything they need to populate the Siebel CRM Database without the need for specialized database administrator skills. The Siebel team should provide the desired passwords for the database users that the script will create. These include: SADMIN. The Siebel Administrator user will be used for administering the Siebel CRM application throughout the implementation. GUESTCST. The anonymous Guest Customer user. This user's credentials are used automatically by customer-facing applications before a user has actually logged in, providing access to the login page itself. This allows access to non-sensitive areas of the product, such as Branch Locators, without the need for every visitor to have a login. GUESTERM. The anonymous Employee user. This user's credentials are used automatically by employee-facing applications before a user has actually logged in. LDAPUSER. This is a generic user used by the authentication system. After the script has been executed, test the SADMIN login using a database platform-specific tool, such as SQL*Plus for Oracle, to verify that the user was correctly created. Installing the Siebel Database The Siebel CRM database is installed using the Database Configuration Wizard. You can execute it using the Database Server Configuration shortcut from the Windows Start menu or from the following UNIX shell: $SIEBEL_ROOT/config/config - mode dbsrvr The configuration wizard prompts you for information on the location of the database, database names, tableowners, tablespaces, and so on, depending on your database platform. For more information, see Siebel Installation Guide for Microsoft Windows or Siebel Installation Guide for UNIX as appropriate. The following are important points to consider during database installation: When referring to directory locations, specify the path where the Siebel Enterprise Server (SES) components are installed, not the Siebel Application Interface (SAI) components. When performing the Siebel User/Role Creation step, ensure to change the default selection to: “GRANTUSR.SQL has been run by the DBA to create Siebel users and roles”. This is because you already executed the grantusr.sql script. If you do not update this selection, the installation will not continue. Ensure that the Database Encoding value is Unicode. Oracle does not support non-Unicode Siebel CRM databases for new installations. If you are installing one and only one language, you may pick it here. However, if there is any possibility that you will ever be installing multiple languages, it is recommended that you select English as the base language. This will default all log files and other settings to English, making it easier to debug when working with Oracle Technical Support. You will be able to install additional languages later. The Configuration Wizard displays all the information you entered, and allows you to apply the changes. Once you confirm these changes, the Siebel Upgrade Wizard displays the steps necessary to install the database. Click OK to start the Siebel database installation. When the installation is complete, review the log files before continuing. For more information, see the installation guide for your selected database. Configuring the Siebel Gateway The Siebel Gateway maintains the configuration information for the components in the Siebel CRM environment. For example, it monitors where each Siebel Enterprise Server (SES) and Siebel Application Interface (SAI) instance is running, which components should be run on which physical servers, and so on. Do the following to configure the gateway: Navigate to the Siebel Management Console (SMC) at https://myserver.company.com/siebel/smc. This is the server where you installed the SAI components. If you configured a HTTPS port number different from the default value, then include this in the URL. Enter the credentials that you defined when installing the SAI. The SMC automatically determines that a Siebel Gateway has not yet been configured and starts the Gateway configuration process. Enter the requested information. For more information, see Siebel Installation Guide for Microsoft Windows or Siebel Installation Guide for UNIX as appropriate. The following are key attributes: Host Name: HTTPS Port Host Name. This is the host name where the SES components are installed and where you intend to run the Gateway. This host name must match one of the Subject Alternative Names in the Secure Sockets Layer (SSL) certificate previously generated and signed. HTTPS Port. This is the HTTPS port you selected when you installed the SES components, not SAI. For example: myserver.mycompany.com:9010 Security Profile. This sets up the security mechanism used to authenticate connections to SMC. For the Gateway, you can name it, for example, Gateway Security Profile. For a development instance, you typically use database authentication, so you must specify the database type, for example, Oracle or Microsoft SQL Server. You also must specify the connection information, such as the location of database server, port for TNS Listener, and so on. Testing. Enter the credentials for SADMIN. These are the same credentials as those used when executing the grantusr.sql script. This password may be different than the one used during the installation of SAI. If the test is successful, then SMC logs out, and prompts for login credentials. At this point, use the SADMIN credentials defined by the grantusr.sql script, and not those used during the installation of SAI. The configuration wizard prompts you for service user credentials. These are the credentials under which the Gateway Service runs (either as a Windows Service or as a UNIX process). Note: For Windows-based systems, this should be a domain user who is also a local administrator. When you complete these steps, the Siebel Gateway service will be created, and the Siebel Deployment Hierarchy page opens. Configuring the Siebel Enterprise The Siebel Enterprise maintains environment-wide settings that are shared by all components, such as the location of the Siebel File System, the database, and so on. Before continuing, it is important to understand that in the Siebel Management Console (SMC), a profile represents a template that provides the information needed for a given component. However, a profile is not an actual instance of that component. Using profiles allows us to deploy many instances of the same entity quickly, and repeatedly. You deploy the Enterprise only once, whereas a Siebel Server or Siebel Application Interface profile can be used many times. Creating the Enterprise Profile To create the Siebel Enterprise profile, navigate the Siebel Management Console (SMC) to the Profiles/Enterprise node and create a new profile. For more information on each parameter, see Siebel Installation Guide for Microsoft Windows or Siebel Installation Guide for UNIX as appropriate. Some of the key parameters are as follows: Profile. A profile is a template for a component that can be deployed many times. To distinguish a profile from an instance of a component, it is recommended that profile name always includes the word: profile. For example, the Enterprise profile could be named EnterpriseProfile. Primary Siebel File System. The Siebel File System will be used to store documents associated with Siebel CRM data, such as spreadsheets, word processing documents, presentations, images, and so on. This must be a network location that allows read-write access to all the servers on which Siebel Servers are eventually deployed. While the Enterprise creation requires only a single Siebel File System, it is possible to create multiple file systems to improve load-balancing and performance. For more information, see Siebel System Administration Guide in Siebel Bookshelf. Authentication. The username and password for the Siebel Gateway. Security Encryption Level. Setting this to SISNAPI Using TLS 1.2 will cause inter-process communication amongst Siebel Enterprise Components to use TLS, improving security for these conversations. If this option is selected, it will be necessary to provide information about the Certificate Authority and other information needed to encrypt those conversations. Deploying the Enterprise Profile After successfully creating the Enterprise profile, deploy it as follows: Navigate the Siebel Management Console (SMC) to the Siebel Deployment Hierarchy and click the plus (+) icon to add an Enterprise to the deployment. Select the profile you created. Assign a name to the Enterprise. A profile is a template, and the name provided here is only a named instance of that profile. The name of the Enterprise can be any alphanumeric string, but should be meaningful and easily identifiable, such as Development, or Test. Select Deploy. If you select Stage, then nothing will be deployed. When you submit the request, the SMC does the following: Creates the Siebel File System. Creates an ODBC source named {EnterpriseName}_DSN. This is used to communicate with the database, for example, Siebel_DSN. Refresh the Siebel Deployment Hierarchy page until the Enterprise shows as fully deployed. Verify that the File System and ODBC source were created: Siebel File System. You can verify that this was successful by inspecting the folder specified during the creation of the Profile. The Profile will show a set of folders that will be eventually used by the Siebel File System Manager. ODBC Source. For Windows operating systems, validate that the ODBC source was created under the 32-bit ODBC Control Panel. For UNIX, check the contents of the .odbc.ini file in: /SIEBEL_HOME/ses/siebsrvr/sys For example: [ENT1_DSN] Driver=/siebel/ses/siebsrvr/lib/SEor827.so ColumnSizeAsCharacter=1 ColumnsAsChar=1 ArraySize=160000 ServerName=SIEBELDB Configuring Siebel Servers Siebel Servers are the application servers that provide the business logic layer for Siebel CRM. A Siebel Enterprise must include at least one Siebel Server, but in most cases, particularly for non-development instances, there is more than one Siebel Server. You would deploy more than one Siebel Server for one of the following reasons: Performance and Load Balancing. Siebel CRM is very scalable horizontally. Additional Siebel Servers allow more users to connect to the system, allow the execution of more background jobs, and so on. Specialization. In addition to providing the business logic layer for active users, Siebel Servers run background jobs, such as large data import jobs or integration with other systems. To avoid these jobs interfering with the user experience, it is common to deploy more than one Siebel Server specifically for this reason. Operating System Dependence. Siebel CRM software runs equally well on Microsoft Windows and the various UNIX platforms on which it is certified. However, in some instances Microsoft Windows is specifically required. For example, Document Generation which interacts with Microsoft Word via Microsoft's Component Object Model (COM) technology and Siebel Server Sync for Microsoft Exchange (SSSE), which relies on Windows Integrated Authentication to interact with Microsoft Exchange. It is not uncommon for a customer to run most of their Siebel Servers on a UNIX platform, and to use a few Microsoft Windows servers to support these specific use cases. Creating the Siebel Server Profile As with all Profiles, the Siebel Server Profile is created in SMC: in this case, under the Profiles area, Siebel Servers node. Unlike the Enterprise Profile, it is possible, and in fact likely in a non-development environment, that you will create multiple Siebel Server profiles. The following example profiles illustrate possible examples how you might do this: SiebSrvrUIProfile. Supports end-user User Interface sessions. SiebSrvrWFProfile. Supports background workflow processes. SiebSrvrEIMProfile. Supports Enterprise Integration Manager processes for bulk data loads. SiebSrvrRESTProfile. Supports REST integration. Different profiles allow you to define specifically which application services are available on a given Siebel Server and, if needed, easily deploy an additional instance of that set of services onto additional servers for high availability and scalability. When determining how many profiles to create, you must consider the different possible ways that users and other systems interact with Siebel CRM. You can add more profiles and Siebel Servers at any time, and you can deploy and redeploy a Siebel Server quickly if needed. For assistance determining number of profiles, servers and so on based on, customer requirements and expected usage, contact the Oracle Advanced Customer Support team (Expert Services). Create the Siebel Server profile using the SMC as follows: From the Profiles/Siebel Servers node in SMC, create a new Profile record. Select the Siebel Server Components that particular profile will support. At a minimum, you must create a profile which includes the following sections: Siebel Web Tools. This is used for making configuration changes to the application. Each Component Group that includes the application that will be used. For example, if you plan to use Call Center, select the Siebel Call Center Component Group, if you plan to use Financial Services, select the Siebel Financial Services Component Group, and so on. Enterprise Application Integration (EAI). It is required to select this if you need access to the REST API. You should also include any component group that contains a component that is used for the specific implementation, such as Siebel eDocuments, which is used for document generation on Windows servers only, and so on. Note: A Component Group typically contains many individual server components. For example, the Enterprise Application Interface Component Group contains more than ten server components, each of which automatically starts when the Siebel Server service starts. It is likely that only one or two of them is required. To conserve resources on the server, the unwanted components can be disabled using the Siebel Server Management utility. For more information, see Siebel System Administration Guide in Siebel Bookshelf. Configure the Advanced Settings tab for load balancing and high availability. These are typically not required for development environments, but can be used for other environments. For more information, see Siebel Installation Guide for Microsoft Windows or Siebel Installation Guide for UNIX as appropriate. Deploying the Siebel Server Profile After successfully creating the Siebel Server profile, deploy it by doing the following: In the Siebel Management Console (SMC), navigate to the Siebel Deployment Hierarchy and click the plus (+) icon. Select Siebel Server. Enter the following information: Host and Port. This the host where the Siebel Enterprise Servers (SES) components are installed and the HTTPS port number that was specified during that installation (for example, myserver.mycompany.com:9010). Action. If you are planning to deploy immediately, select Deploy. Siebel Server Name. It is recommended that you use the name of the physical host. For example, if your host is myserver.mycompany.com, then use myserver as the host. On rare occasions, you might deploy more than one Siebel Server per machine, for example, where Siebel Servers are clustered in Active-Active configuration for high availability. In this scenario, add an identifier to the server name to distinguish each from the other, for example, myserver_01, myserver_02, and so on. Languages. These define all the languages this server supports. This selection is applicable to all Object Manager components, for example, user interface applications such as Call Center or Financial Services, and EAI integration components. However, this does not apply to components that are language-independent, such as Enterprise Integration Manager. When you submit the request, SMC does the following: Creates a Window Service or a UNIX daemon to host the selected components. Launches Siebel CRM processes to host these components. You can view these processes in Windows Task Manager or the output of the ps utility on UNIX. All Siebel processes will match the pattern: sieb*. Refresh the Siebel Deployment Hierarchy page until the Siebel Server shows as fully deployed. This might take several minutes. If deploying additional Siebel Servers to other machines using the same or different profile, you can deploy these profiles in parallel without waiting for earlier deployment(s) to complete. Configuring the Siebel Application Interface The Siebel Application Interface (SAI) provides the external interface to the Siebel CRM application. This includes user interface channels, such as employees, customers, and partners using browsers to interact with the application, as well as integration with other applications through REST or Web service calls. Normally a development instance requires a single SAI, but as with the Siebel Server, the Application Interface can be enabled on multiple servers to provide load balancing and high availability. For more information, see Siebel Installation Guide for Microsoft Windows or Siebel Installation Guide for UNIX as appropriate. The key parameters of the SAI are those that are affect client interactivity, such as session timeouts. Consistent with the Enterprise and Siebel Servers, the SAI, configuration is completed in two parts: Creating or more SAI profiles. For many environments, it is likely that you only need one a single profile, even if you will have Application Interfaces running on multiple machines. You might consider creating multiple profiles for one of the following reasons: Differing authentication. For example, using a different authentication authority for your internal users from that which you will use for your Internet users. Isolation. For example, to place Application Interfaces supporting customer-facing applications on one set of servers and employee-facing applications on another. Deploying the SAI profile as many times as required to support capacity requirements, high availability, isolation, and other technical and functional requirements. Creating the Siebel Application Interface Profile You create the Siebel Application Interface (SAI) profile in the Siebel Management Console (SMC), under the Profiles area/Application Interfaces node. It is recommended that the profile name contains the word: profile. For example, SiebelAppIntProfile. At least one Siebel Server with an EAI Object Manager must be deployed before you can create the first SAI profile. This is because the SAI profile requires selection of an existing EAI Object Manager. Create the SAI profile using the SMC as follows: From the Profiles/Applications Interface node in SMC, create a new Profile record. Provide the requested information. The following are important points to consider: Basic Information Tab: Enter the following information. HTTP 1.1-Compliant Firewall / Enable Web Compression. Set this to TRUE, unless there is a firewall that prevents HTTP 1.1 traffic. Configure Fully Qualified Domain Name. If you have a single machine hosting an Application Interface, or are using a single entry point, for example a load balancer, set this parameter to TRUE. You must also specify the fully-qualified domain name, for example, myserver.company.com. Authentication Information. Enter the relevant information for your environment. Logging. You can accept the default values. However, if you are debugging a problem, you can enter different values. REST Inbound Defaults. Select an EAI Object Manager, for example EAI Object Manager (ENU), and specify a base URL. This URL must include the name of a server where the Application Interface is running and includes the HTTPS port. For example, https://myserver.company.com:443/siebel/v1.0 Applications Tab: Define the entry points that users use for connecting to Siebel CRM through the browser and that other applications use for integration. For each application that will be exposed, click the plus (+) icon and provide the following key information: Application Name. This is the entry point that the user uses to navigate to Siebel CRM. For example, if the application name is callcenter, the user navigates to https://myserver.mycompany.com/siebel/app/callcenter/enu to reach the application. Object Manager. Select the object manager that maps to the Siebel CRM application, as defined in the runtime repository that will be mounted at this entry point. For example, for the Call Center application, select Call Center Object Manager (ENU). Language. Select the language that you want to expose. To expose a language, you need to have selected this language during the installation of both the Siebel Enterprise Server (SES) and SAI components, and also you need to have imported the language using the Database Configuration Wizard. REST Inbound Resources. For many environments, this field does not require configuration. For more information, see Siebel REST API Guide. Other Information. Accept the default parameters, unless you encounter specific instructions documented in Siebel Bookshelf to support your business requirements. Deploying the Siebel Application Interface After successfully creating the Siebel Application Interface (SAI) profile, deploy the profile by doing the following: Navigate the Siebel Management Console (SMC) to the Siebel Deployment Hierarchy and click the plus (+) icon. Select Application Interface Server. Enter the following information: Host and Port. This the host where the SAI components are installed and the HTTPS port number that was specified during that installation (for example, myserver.mycompany.com:443). Action. If you are planning to deploy immediately, select Deploy. Application Interface Node. It is recommended that you use the name of the physical host. For example, if your host is myserver.mycompany.com, then use myserver as the host. When you submit the request, the SMC instructs the SAI to expose an entry point into the Siebel CRM application for each application defined in the profile. For example: https://myserver.mycompany.com:443/siebel/app/callcenter/enu and https://myserver.mycompany.com:443/siebel/app/webtools/enu. Unlike other component types, you can make changes to the SAI profile that have already been deployed, and these changes take effect immediately without needing to redeploy. Adding the License Keys Siebel CRM requires you to activate valid license keys in the database. Without valid license keys, any attempt to connect causes the following browser error: The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again. The Object Manager log file in the siebsrvr\log folder provides a more informative message for the administrator. For example in the SCCObjMgr_enu_XXXX_YYYYYYYY.log file:ObjMgrLicense Error 1 000000035a0b2200:0 2YYYY-MM-DD HH:MM:SS (dmlicmgr.cpp (308)) SBL-DAT-00172: No valid license keys were found in the database. To add the license key, do the following: On any server where the SES components are installed, navigate to the Siebel Server ..\ses\siebsrvr\bin folder. Run the script licensekeymodule.bat (Windows) or licensekeymodule.sh (UNIX) script. Enter the following connection information: Siebel Server Location. The root of the siebsrvr folder. For example: C:\Siebel\ses\siebsrvr ODBC DSN. The ODBC source created by the deployment of the Enterprise Profile, which will be named enterprise_DSN where enterprise is the name of the Enterprise defined by the Profile. In this example, it is named siebel_DSN. Tableowner / Username / Password. The database credentials specified when the grantusr.sql script was executed. This is usually SIEBEL, SADMIN, and the SADMIN password, respectively. DB Platform. Select one of the following: ORACLE, DB2UDB, DB2390, or MSSQL Log folder. This can be any valid path. This is usually the Siebel Server log folder, for example: C:\Siebel\ses\siebsrvr\log. Select all the licensed modules. Note: Access to or possession of a license key, code, file, and so on, which unlocks or enables a software product is not a grant of entitlement. Your license agreement with Oracle provides the terms governing your use of Oracle’s products. Please ensure you are using the products in accordance with your license agreement. Click the Apply button and ensure that a success message is displayed. Close the license key module. After adding license keys, users can immediately to log into the system. Ensure that the SADMIN user can log into https://myserver.mycompany.com:<HTTPS Redirect Port>/siebel/app/callcenter/enu, (or whichever entry point is defined in the Siebel Application Interface Profile). Setting up the Developer Web Client All administration activities can be performed using the browser-based user interface. However, it is sometimes convenient to have access to the Siebel CRM database using a Developer Web Client. This client does not rely on any of the Siebel Enterprise Server (SES) or Siebel Application Interface (SAI) components, but is a self-contained client with all the features of the browser client, with independent binaries. This is convenient in the following situations: Troubleshooting server connectivity issues using the SAI. Logging in with a different authentication mechanism than is provided by the SAI. For example, logging in using database authentication when the SAI has been configured for a Single Sign-On (SSO) authentication mechanism. Debugging scripts, workflow processes, and Task-Based UI. The Siebel Developer Client installation is similar to the Siebel Tools client installation; it is installed and configured in a single step. Much like Siebel Tools, it also requires the Oracle 32-bit client (even for customers using IBM DB2 or Microsoft SQL Server for their Siebel CRM Enterprise .database) and automatically installs an Oracle Express (Oracle XE) database as part of the installation process if you select the Sample Database option. To install Siebel Developer Web Client, first install the base Innovation Pack release then the most recent Monthly Update (for example, 18.5). Monthly Updates are always cumulative. If there is more than one Update available, then you only need to install the latest. The majority of the required information matches values specified during previous installation steps. You require the following new information: Languages. While Siebel Tools can be used to configure all languages in the Repository, you must install the Siebel Developer Web Client for all languages that you plan to deploy in your Enterprise. Type of Client. There are two types of clients available: Siebel Remote Client. This is used by end users to work in an offline mode. For more information, see Siebel Remote and Replication Manager Administration Guide. Developer Web Client. This is the recommended selection for administrative purposes. Search Server Hostname and Port. Accept the defaults provided. HTTP Connection Port and Shutdown Port. These are used for test automation and other purposes. If you install the Developer Web Client on a different machine from SES and SAI, it is still recommended that these ports be unique to avoid any possible confusion. The defaults of 9001 and 9005 are acceptable unless already in use. When you finish installing the base release, ensure to perform the following tasks: Install the most recent Monthly Update. Verify that Siebel Developer client connects to the Siebel CRM Enterprise database. You can do this by launching one of the shortcuts it created, for example Siebel Call Center, selecting the ServerDataSrc data source, and logging in using the SADMIN credentials.
wrong_mix_domain_foundationPlace_00039
FactBench
3
15
https://www.insidephilanthropy.com/s-grants/thomas-and-stacey-siebel-foundation
en
Thomas and Stacey Siebel Foundation
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2023-12-11T11:35:00-08:00
The family foundation of tech and investment billionaire Thomas Siebel gives in three main areas: education and research, public health and diseases, and energy solutions. The core of the foundation is the Siebel Scholars program, which supports graduate students in the fields of science and busines
en
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Inside Philanthropy
https://www.insidephilanthropy.com/s-grants/thomas-and-stacey-siebel-foundation
OVERVIEW: The family foundation of tech and investment billionaire Thomas Siebel gives in three main areas: education and research, public health and diseases, and energy solutions. The core of the foundation is the Siebel Scholars program, which supports graduate students in the fields of science and business and then recruits them to guide the foundation's future initiatives. IP TAKE: There are two ways to secure support from Siebel’s science education funding—become one of a handful of favored universities or win a Siebel Scholar award. Unfortunately, eligibility for the latter is limited to students from a short list of pre-selected universities. The foundation also gives to a handful of favored universities and its own stem cell research and energy research institutes. This funder does not accept grant applications and is not accessible. PROFILE: Created in 1996, the Thomas and Stacey Siebel Foundation is the private foundation of Thomas Siebel, who was first an executive in technology companies and later in business investment, and his wife. The foundation seeks to “support projects and organizations that work to improve the quality of life, environment, and education of its community members.” It prioritizes funding for educational and research programs, public health, and energy solutions. Siebel makes targeted grants, does not invite applications, and supports a limited number of initiatives. Of those grants, a number go to universities, some for science programs. Grants for STEM Education The core of the foundation is the Siebel Scholars program, which funds graduate students in science and business and then recruits them to help guide the foundation's future initiatives. The foundation also supports a handful of favored universities as well as its own stem cell and energy research institutes. Since 2000, the Siebel Scholars program awards grants to pre-selected universities, which nominate their leading computer science, bio-engineering and business graduate students to the program. The foundation chooses winners “based on outstanding academic performance and leadership,” and awardees “receive a $35,000 award toward their final year of studies.” Examples of work the foundation funds include initiatives in computer science and data analysis for projects such as mapping the human genome or winning presidential elections. New grantseekers can see profiles of past Siebel Scholars here. Profiles include a brief bio and a synopsis of each scholar’s work. Once the scholarship ends, Siebel Scholars continue to advise the foundation. Scholars also join a collaborative that meets at Siebel Scholars conferences to share ideas on big global issues and often involve U.S. and international decision-makers. In addition, the program occasionally continues to fund its scholars’ future projects. Some of the ideas from Siebel conferences influence the Siebel Foundation’s other grantmaking, such as the creation of the Siebel Stem Cell Institute (SSCI). Funded by the foundation, SSCI is a joint program between the University of California, Berkeley Stem Cell Center, and the Stanford Institute for Stem Cell Biology and Regenerative Medicine. Additionally, Siebel launched the Siebel Energy Institute, a multi-university “consortium for innovative and collaborative energy research” that offers $25,000 and $50,000 research grants “to accelerate advancements in the safety, security, reliability, efficiency and environmental integrity of modern energy systems.” Before jumping into SEI’s call for proposals, keep in mind that its grants are again limited to the consortium’s university members. While the Scholars program is the foundation’s largest higher education program, Siebel also funds a small number of grants to universities. Many university grants are allocated “to support academic and scholarship programs,” and recipient universities include the University of Illinois at Urbana-Champaign, MIT, the University of Chicago and Princeton. The foundation also created the Thomas M. Siebel Chair in Computer Science at UC Berkeley. Grants for Science Research For science researchers, most of Siebel’s grantmaking supports a very small number of targeted initiatives, which are in part determined by the scholars who win the awards. There are a few ways to secure Siebel funding, but interestingly, they usually do not involve applying to the foundation. First, Siebel Scholars makes grants to 12 pre-selected universities, which nominate their leading grad students in computer science, bioengineering, and business. The winners are chosen “based on outstanding academic performance and leadership,” and grantees “receive a $35,000 award toward their final year of studies.” The scholars then join a consortium of academics meant to continue collaborating and further guide the foundation, including at a yearly conference. Some of Siebel’s funding priorities come from this collaboration. For example, a Siebel Scholars conference launched the Siebel Stem Cell Institute. Heavily backed by the foundation, SSI is a joint program between the University of California, Berkeley Stem Cell Center and the Stanford Institute for Stem Cell Biology and Regenerative Medicine. Grants for Climate Change and Clean Energy In 2007, the Siebel Foundation created the Energy Free Home Foundation, which offered $20 million in prizes to anyone who could design and build a conventional 2,000-square-foot, three-bedroom, two-bath home with market appeal and competitive building costs and which saw net-zero annual utility bills. He made several announcements about the Energy Free Home Challenge, stating that the contest would start in "late 2009." All mention of the challenge later disappeared without explanation however, and little evidence of the contest exists these days. In 2015, the Siebels launched the $10 million Siebel launched the Siebel Energy Institute, a multi-university “consortium for innovative and collaborative energy research” that offers $25,000 and $50,000 research grants “to accelerate advancements in the safety, security, reliability, efficiency and environmental integrity of modern energy systems.” Before jumping into SEI’s call for proposals, keep in mind that its grants are again limited to the consortium’s university members. Grants for Public Health The Siebel Foundation’s public health grantmaking primarily centers around drug abuse prevention and addiction treatment. One of the foundation’s major undertakings is the Meth Project Foundation. The program was initiated in 2005 as a way to significantly reduce methamphetamine abuse at a time when meth was considered the main source of crime in the United States. The Meth Project has been praised by the federal government, and Barron's once referred to it as the third most effective philanthropic organization in the world. Important Grant Details: The Siebel Foundation’s grants range from $5,000 to $5 million. A majority of grants go to universities participating in the Siebel Scholars program. Siebel tends to generate and fund initiatives based on the work and findings of its scholar program participants. This is a low profile funder; it does not offer a great deal of information about is goals, and it does not accept applications for funding. For information about past grantmaking, see the foundation’s tax filings. General inquiries may be submitted to the Siebel Scholars program via email at ssf@siebel.org or telephone at (650) 299-5200. LINKS:
wrong_mix_domain_foundationPlace_00039
FactBench
2
63
https://www.mastek.com/
en
Enterprise Digital & Cloud transformation specialist
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2023-08-23T06:59:40+00:00
Mastek is a trusted digital engineering and cloud transformation partner that delivers innovative solutions and business outcomes for its clients for 40+ years.
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Mastek
https://www.mastek.com/
“With Mastek as our transformation partner… We’ve already dramatically cut the time it takes to make underwriting decisions and to respond to regulatory changes. Ultimately, these other advances have freed us to grow our business in line with expectations.” – from the customer A property financial service provider migrated from on-premise servers to cloud-based infrastructure to impinge upon positive environmental impacts. Thereby, positively impacting its carbon footprint and energy consumption associated with traditional data centers. They also achieved a 30% faster underwriting process, helping customers experience quicker response times, leading to a smoother and more efficient loan application process. Significant loan book growth – demonstrating effective governance and strategic decision-making within the organization and seamless integration with multiple applications without modifying code has the potential to lead to cost savings and to reduce technical debt in the long run. A company that provides single-family rental homes across the US wanted to disrupt the traditional rental industry by using technology to make the process more efficient, convenient, and transparent for their customers, employees, and vendors. Mastek helped them customize and integrate various software tools that would help them achieve their goals. Mastek’s automation framework has helped the company foster its commitment to responsible and accountable practices, contributing to its long-term sustainability and reputation as a reliable player in the rental industry. A significant reduction in expenses was achieved and the implementation has paved the pathway to help them reduce their environmental footprint by minimizing the need for physical visits and paper-based transactions. “The seamless integration has created amnesty between our systems and makes our tech ecosystem a lot stronger.” – Senior Manager of an industry leading virtual agent services company. An industry leading tech-enabled platform specializing in virtual, flexible agent services were struggling to adequately track operational activities for their agents; most of which was done manually. Mastek’s Salesforce based hub enabled them to get a 360-degree view of client to agent operations. Leveraging a virtual workforce that boasts a lower carbon footprint, Mastek has provided a cloud-based solution resulting in increased scalability and resource optimization, leading to a more efficient use of computing resources and the potential to reduce carbon emissions associated with data centers. This digitalization and streamlining of processes has led to eliminating all manual activities from reduced paper usage and resource consumption, contributing to environmental sustainability and recapturing up to 6000 work hours per year. Mastek has helped one of UK’s largest parcel delivery network to streamline processes and operations across their internal departments which were earlier using disparate systems – therefore, contributing to the company’s efforts to operate in a more sustainable and eco-friendly manner by creating a unified back-end operation with efficient process workflows. Mastek implemented Oracle Cloud-based ERP, EPM, SCM, HCM & UK Payroll solutions. Mastek realizes that compliance and adherence to regulations are essential for responsible business practices and to ensure a high-in-class solution, Mastek has facilitated the path to achieve high standards of governance practices that promote transparency, accountability, and ethical decision-making within the organization, which can enhance stakeholders’ trust and confidence in the company. One of the largest public forces in the world was embarking on a digital transformation journey, aiming to be fully digital. Their existing application infrastructure was physically hosted and there were significant security constraints. By replacing manual processes with digital ones, there’s a decrease in its environmental footprint and energy consumption associated with physical infrastructure. The implementation of a fully automated software delivery pipeline and enhanced monitoring system results in more efficient use of resources, including computing power. This aligns with an environmental focus on reducing resource consumption and emissions. As a result, the cost savings of $2 million per year in infrastructure costs can be seen as efficient resource allocation and cost management which are important aspects of governance, and these savings enhance the company’s financial sustainability and governance practices. Mastek has redefined the process flow for a cement manufacturing company, resulting in advanced loading capabilities, the addition of 500+ customers in a year, efficient utilization of resources, and improved turnaround time for its truck drivers by 2x. The solution improves resource utilization by minimizing the need for manual intervention and optimizing processes, leading to reduced energy consumption, lower waste generation, and a smaller environmental footprint for the cement manufacturing process. It also reduces the likelihood of overloading, which decreases the wear and tear on vehicles and prevents increased fuel consumption. Real-time material tracking helps minimize transportation inefficiencies, leading to reduced fuel consumption and greenhouse gas emissions. Along with the environmental benefits, the system’s automation and real-time tracking enhance customer engagement and satisfaction by providing transparency and real-time updates on material delivery. Vijay Iyer is the President of the Americas at Mastek. Spearheading our business strategies, processes, and operations, he is responsible for Mastek’s growth, as well as customer success & experience across the region. Vijay is an industry veteran with over 30 years of diverse global experience in creating, growing & stabilizing new lines of business across various industry verticals in the Digital Engineering and Enterprise IT Services domain. He began his career as the CIO of SRF, a manufacturing company, and has had successful stints as the Industry Vertical Head at HCL Technologies & DXC Technology, Chief Sales Officer at Hexaware Technologies and CEO of Cignex Datamatics Inc. Before joining Mastek, Vijay was with Persistent Systems. His extensive experience includes strategy development, marketing & sales, organizational development, advisor relationships, leading large deals and delivery execution. Vijay has done his MS from Birla Institute of Technology and Sciences, Pilani, India, and is an alumnus of the University of Cambridge and the Harvard Business School. He is also passionate about giving back to society and runs a non-profit charitable organization, The Iyer Foundation Inc., focused on enabling children to develop an interest in Science, Technology, Engineering, Arts & Math. Raman Sapra is the President and Chief Growth Officer of Mastek. He is responsible for driving the growth agenda of Mastek on a global basis by scaling our Global Service Line capabilities, driving strategic engagement with our Technology Partners and executing our inorganic priorities. An IIT Roorkee graduate – Raman has more than 25 years of experience in the IT Services Industry across companies such as Wipro, Dell Services and Sasken. Prior to this role, Raman was the President of Mastek Americas. Prameela Kalive is the Chief Operating Officer (COO) at Mastek. As part of the Executive Leadership Team, she spearheads global delivery and operational excellence and leads cross-functional groups that include the order-to-cash processes and CIO functions. Being the First Woman COO of the Indian IT Industry and a strong advocate of the ‘Customer First’ mindset, Prameela has over three decades of industry experience spanning multiple global portfolios including Software Delivery, Sales, Marketing, Strategy, Innovation, HR and Practice Development. Interestingly, she started her career as a Missile Scientist with the DRDO and was part of the esteemed AGNI and AKAASH Missile Development teams where she worked under the leadership of honourable Dr APJ Abdul Kalam. Before joining Mastek, she was the COO at Zensar Technologies and was an integral part of Zensar’s growth story for the past 22 years. Prameela holds Masters Degrees in Digital Engineering and Business Administration and is an alumnus of Osmania University, the London School of Economics and the Indian School of Business. As President, UK business, Abhishek oversees full P&L of the UK business. His major focus is driving continued improvement in financial and operational performance whilst enhancing employee and customer satisfaction levels. He has two decades of experience in the Information Technology, Healthcare, Financial Services and BPM industries across both India and the United States, including organisations like First Source Solutions and Tech Mahindra (then Mahindra-British Telecom).
wrong_mix_domain_foundationPlace_00039
FactBench
3
78
https://www.infosys.com/services/microsoft-cloud-business/offerings/siebel2d365ce-crm-migrations.html
en
SIEBEL2D365CE: Solution for Siebel CRM to D365 CE Migrations
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[ "siebel migration" ]
null
[ "Infosys Limited" ]
2020-11-01T20:36:08
This Infosys solution offers unique metadata features, transaction data automation, and reporting features. Migrate data with minimal intervention.
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/content/dam/infosys-web/en/global-resource/icons/apple-touch-icon.png
https://www.infosys.com/services/microsoft-cloud-business/offerings/siebel2d365ce-crm-migrations.html
End-to-end Business Process Redesign with underlying Business and Technology Consulting Services TALK TO OUR EXPERTS SIEBEL2D365CE Migration Solution is a comprehensive solution for Siebel CRM to D365 CE migrations, tailored to an industry or line of business. It comprises of end-to-end business process redesign, total data migration, interface and reports realignment, and functional validation components to provide a complete and seamless migration platform to customers, with underlying business and technology consulting services. Brochure: Infosys SIEBEL2D365CE Solution Challenges & Solutions Provides an easy and rich user interface for configurations of mappings, validations, business rules, and transformations The solution can monitor and audit the migration automatically and does not require any manual intervention A report is provided after the migration is done It is delivered as plug and play The user has to specify the source and the destination connections to get it going Very minimal settings required The user can schedule the migration run for any time, day as per business needs very easily using configuration It requires very minimal human interaction It is a single click migration It does not require continuous monitoring of the migration The solution support SSL and transport encrypted data over the wire, especially for the online applications They also support SSO where data is extracted from multiple sources Resource Center Insight ARMS – A Microsoft Dynamics CRM for the Insurance Industry Video Platform of possibilities White Paper Infosys Digi-Tel CRM Solution Brochure Migration from Siebel to D365 CE made easy
wrong_mix_domain_foundationPlace_00039
FactBench
2
34
https://www.koenig-solutions.com/siebel-open-ui-foundations-ed3-training-course-certification
en
Learn Siebel Open UI Foundations and Unlock the Power of Accelerated Business Solutions
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This course gives an overview of the Siebel Open UI Foundation, enabling you to customize and build your own applications on top of the platform. Learn the fundamentals of Open UI and important concepts such as user interface elements, administration, configuration, and scripting. Gain the skills and full flexibility needed to build your own applications that best meet your business needs.
en
/images/favicon-32x32.png
koenig-solutions
https://www.koenig-solutions.com/siebel-open-ui-foundations-ed3-training-course-certification
The Siebel Open UI Foundations course is designed to educate learners on the customization and extension of Siebel applications using the Open UI framework. It covers the fundamentals of Siebel Open UI client architecture, enabling developers to create rich and responsive user interfaces. The course is divided into various modules, each focusing on a specific area of Siebel Open UI. Module 1 introduces the core components of the client-side architecture, such as Proxy, Presentation Model (PM), Physical Renderer (PR), and Plug-in Wrappers (PW). Module 2 delves into Manifest Administration, where learners understand how to manage manifest files, expressions, and object types. Module 3 is focused on the Siebel Open UI JavaScript API, covering classes, objects, namespaces, and functions. Module 4 teaches about the necessary files and directories, including Siebel Web Templates, JavaScript files, and handling of images and metadata. Module 5 is dedicated to debugging techniques using tools like the property inspector and SiebelJS.Log. Module 6 emphasizes the importance of styling with Cascading Style Sheets (CSS files), themes, and styling rules. Finally, Module 7 addresses the development for mobile platforms, ensuring that applications are optimized for various devices. By the end of the course, learners will have a solid understanding of how to enhance Siebel applications through Open UI, improving both functionality and user experience. To ensure that participants can fully leverage the training provided in the Siebel Open UI Foundations course, it is important to have a foundational understanding of certain technical aspects. The minimum prerequisites for enrolling in this course are as follows: Basic understanding of Customer Relationship Management (CRM) concepts Familiarity with Siebel CRM application usage and navigation Fundamental knowledge of HTML and CSS Basic understanding of JavaScript and jQuery Familiarity with client-server architecture and web technologies Experience with any programming or scripting language (beneficial but not mandatory) These prerequisites are designed to provide participants with the necessary background to understand the course material effectively. However, the course is structured to cater to a wide range of IT professionals, and our instructors are adept at guiding participants through the learning process regardless of their starting skill level. Target Audience for Siebel Open UI Foundations The Siebel Open UI Foundations course is designed for professionals looking to enhance their skills in Siebel's customizable user interface. Siebel Developers UI/UX Designers with a focus on CRM systems CRM Consultants Siebel Administrators Technical Architects Software Engineers with a background in enterprise applications IT Professionals working with Siebel CRM System Integrators specializing in Oracle products Application Developers looking to extend Siebel CRM capabilities Technical Support Engineers for Siebel CRM installations Business Analysts involved in Siebel projects CRM Project Managers Learning Objectives - What you will Learn in this Siebel Open UI Foundations? Introduction to the Learning Outcomes The Siebel Open UI Foundations course equips students with the skills to customize and optimize the Siebel Open UI interface effectively, enhancing user experience and functionality. Learning Objectives and Outcomes Understand the role and customization of the Siebel Open UI Client, including how to use Proxies, Presentation Models, Physical Renderers, and Plugin Wrappers. Learn how to manage and configure Manifest Files for controlling UI elements, and apply Expressions for dynamic UI changes. Gain knowledge on Object types and their usage within Siebel Open UI to better structure UI components. Master the Siebel Open UI JavaScript API, including classes, objects, namespaces, and functions to extend and manipulate Siebel's functionality. Acquire skills in managing Siebel files and directories, including Web Templates, JavaScript files, and control over images and metadata. Understand the significance of Runtime data in the context of Siebel Open UI and how it's utilized. Develop debugging skills using tools such as the Property Inspector and SiebelJS.Log to troubleshoot and refine UI components. Learn how to implement Debugger flags for a streamlined debugging process. Gain expertise in styling Siebel Open UI using Cascading Style Sheets (CSS), Themes, and styling rules to create a visually appealing interface. Understand how to adapt the Siebel Open UI for mobile devices, ensuring a responsive and user-friendly experience on various platforms.
wrong_mix_domain_foundationPlace_00039
FactBench
3
81
https://siebelragha.wordpress.com/about/
en
Ragha's Siebel Blog
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2012-09-02T11:06:26+00:00
My name is Raghavendra Anantha and I am a CRM Siebel Architect specialized in OpenUI, Integration, Configuration,Scripting and Upgrade of Siebel Systems. I have been in the Industry for nearly 12+ years, and have been loving every minute of it. Got the previlage to work with many Fortune 100 Companies.Worked on various versions of Siebel starting…
en
https://s1.wp.com/i/favicon.ico
Ragha's Siebel Blog
https://siebelragha.wordpress.com/about/
My name is Raghavendra Anantha and I am a CRM Siebel Architect specialized in OpenUI, Integration, Configuration,Scripting and Upgrade of Siebel Systems. I have been in the Industry for nearly 12+ years, and have been loving every minute of it. Got the previlage to work with many Fortune 100 Companies.Worked on various versions of Siebel starting from 7.5 to latest Siebel 16 My Forte is Delivery excellence and Strong planning on top of strong Siebel Technical foundation. I am a blogger, designer, developer, and an overall thinker. Check out some of the posts in the other tab to see what I’ve been upto lately. I would like to conclude with the following sanskrit shubashita, which inspires me to share the knowledge. Shloka: न चोरहार्यं न च राजहार्यं न भ्रातृभाज्यं न च भारकारि। व्यये कृते वर्धत एव नित्यं विद्याधनं सर्वधनप्रधानम् ॥ Transliteration: na chorahaaryaM na cha raajahaaryaM na bhraatRubhaajyaM na cha bhaarakaari | vyaye kRute vardhata eva nityaM vidyaadhanaM sarvadhanapradhaanam || Meaning of the subhAShita: “Not stolen by thieves, not seized by kings, not divided amongst brothers, not heavy to carry. The more you spend, the more it flourishes always – The wealth of knowledge is the most important among all kinds of wealth.” Please leave your valuable comments or suggestions which will help me to help you all more… “
wrong_mix_domain_foundationPlace_00039
FactBench
1
77
https://www.insidephilanthropy.com/tech-philanthropists/thomas-siebel
en
Thomas and Stacey Siebel
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2021-10-11T16:19:00-07:00
SOURCE OF WEALTH: &nbsp;Siebel Systems FUNDING AREAS: &nbsp;Poverty, Education, Health, Energy, Curbing Drug Use OVERVIEW: &nbsp;Through the Thomas and Stacey Siebel Foundation, Siebel seeks to apply the same traits that made him a successful businessman to projects designed to allev
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Inside Philanthropy
https://www.insidephilanthropy.com/tech-philanthropists/thomas-siebel
SOURCE OF WEALTH: Siebel Systems FUNDING AREAS: Poverty, Education, Health, Energy, Curbing Drug Use OVERVIEW: Through the Thomas and Stacey Siebel Foundation, Siebel seeks to apply the same traits that made him a successful businessman to projects designed to alleviate poverty, enhance education and research programs, find alternative energy solutions, and curb methamphetamine abuse. Since its creation in 2000, the foundation has granted more than $250 million to hundreds of nonprofits. BACKGROUND: Thomas Siebel graduated from University of Illinois at Urbana-Champaign, where he received a B.A. in history, an M.B.A, and an M.S. in computer science. He was a top salesman at Oracle before launching Siebel Systems in 1993, which would eventually be touted as the fastest-growing company in America in 1999 and 2000 and a leader in application software. Siebel is now the chairman and CEO of C3 IoT. ISSUES: EDUCATION: The Siebel Scholars program seeks to create a stockpile of future leaders by recognizing the best graduate school students in business, computer science, and bioengineering with a $35,000 grant for their final year of study. In return, they serve as advisers to the Siebel Foundation. All of this is designed to create a community of sorts, a brain trust for the future, and to give the foundation the minds and tools it needs to solve our most pressing social issues. Siebel also clearly loves his alma mater, the University of Illinois at Urbana-Champaign. In 2016, he donated $25 million to build an innovation-focused design center that will bear his name. He also gave $32 million to build the Siebel Center for Computer Science at the school, which opened in 2004. He also donated $4 million to the school to establish two endowed full professorships: the Thomas M. Siebel Chair in the History of Science and the Thomas M. Siebel Chair in Computer Science. In 2007, he pledged another $100 million gift to the school. ENVIRONMENT: In 2007, the Siebel Foundation created the Energy Free Home Foundation, which offered $20 million in prizes to anyone who could design and build a conventional 2,000-square-foot, three-bedroom, two-bath home with market appeal and competitive building costs and which saw net-zero annual utility bills. He made several announcements about the Energy Free Home Challenge, stating that the contest would start in "late 2009." All mention of the challenge later disappeared without explanation however, and little evidence of the contest exists these days. In 2015, meanwhile, the Siebels launched the $10 million Siebel Energy Institute, an association of eight universities who combined received an initial grant sum of $1 million for energy infrastructure research. HEALTH: In 2008, Siebel established the Siebel Stem Cell Institute as a joint initiative between the University of California, Berkeley Stem Cell Center and the Stanford Institute for Stem Cell Biology and Regenerative Medicine. The Siebel Stem Cell Institute's collaborative approach boasts of having developed new techniques for several types of cancers, allowing for more specialized treatment. In 2020, Siebel established the C3.ai Digital Transformation Institute, a research consortium created to apply artificial intelligence to study and solve the problems of COVID-19 and future pandemics. DRUG ABUSE: Another of the Siebel Foundation's major undertakings is the Meth Project Foundation. The program was initiated in 2005 as a way to significantly reduce methamphetamine abuse at a time when meth was considered the main source of crime in the United States. The Meth Project has been praised by the federal government, and Barron's once referred to it as the third most effective philanthropic organization in the world. POVERTY: The Siebel Foundation makes hundreds of grants of $1,000 to $10,000 available to nonprofits that help the homeless and the underprivileged throughout the country, in addition to grants of $200,000 to $1 million to fill the Salvation Army kettles in the Bay Area, the Siebels' home state of Montana, and New York City every Christmas. LOOKING FORWARD: With the recent unveiling of the Siebel Energy Institute, look for the Siebel's to both continue work on sustainable energy, as well as perhaps a shift in focus to drug policy reform and more abuse prevention programs. CONTACT:
wrong_mix_domain_foundationPlace_00039
FactBench
2
22
https://iem.ucsd.edu/programs/siebel-scholars/index.html
en
Siebel Scholars
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2024 Gisselle Gonzalez is a bioengineering PhD candidate in the lab of Professor Adam Engler. She studies the use of engineered conductive polymer matrices for stem cell-derived cardiomyocyte maturation as a National Science Foundation and San Diego Predoctoral Fellow. Gonzalez remains involved in her community by advocating for early access to STEM for underrepresented minority students through events geared towards exposing middle and high school students to STEM activities. Additionally, she has mentored multiple underrepresented minority students to become proficient lab researchers and continues to offer mentorship and guidance as they pursue STEM studies and careers. After graduate school, her goal is to continue the advancement of disease modeling while maintaining her efforts to increase access to STEM. She received her bachelor’s degree in biomedical engineering from the University of Arizona, where her research efforts focused on developing extracellular matrix structures for wound healing and biological models. Zhongyuan Guo is a PhD student in nanoengineering advised by Professor Liangfang Zhang. His research focuses on two main areas: biomimetic nanocarriers, including modified lipid nanoparticles for cytosolic delivery of nucleic acids and long-circulating nanoparticles; and development of nanovaccines by capturing toxins as multivalent antigens onto cell membrane coated nanoparticles, whose protection efficacy can be further enhanced after encapsulation into the immunostimulatory hydrogel. He has made significant contributions to the field, with 14 scientific papers already published and two manuscripts currently under review or in preparation. Guo actively participates in the graduate society at UC San Diego, serving as president of the Graduate Society for NanoEngineering and as a graduate member of the Academic Integrity Review Board. He is also a dedicated mentor to undergraduate students in Zhang's lab, fostering their scientific curiosity and empowering them to design and conduct independent experiments. Bojing Blair Jia is an MD-PhD candidate in the Bioinformatics & Systems Biology program at UC San Diego advised by Professor Bing Ren. Jia develops new imaging technologies to resolve genomic sequences directly within single-cells of complex tissues. His thesis introduces the “spatial genome aligner,” a new algorithm that aligns noisy genomic imaging signals to a polymer physics model of DNA, mapping 3D chromatin architectures. His algorithm solves a longstanding challenge in genome imaging, leading the first 3D reconstruction of sister chromatids in interphase. As an MD-PhD student with a physical disability, he aspires to be a physician-scientist with a focus on patient advocacy. Jia volunteers in the UC San Diego Medical Scientist Training Program Disability and Chronic Illness group, and also organizes a weekly genomics seminar series. He received a bachelor’s degree in Quantitative Biology from McGill University, where he won the Reginald Fessenden Prize for an innovative “cytoindentor” he built to study cellular force perception. Josh Mesfin is a PhD candidate in the Department of Bioengineering at UC San Diego, advised by Professor Karen Christman. Mesfin’s research involves evaluating the mechanism and efficacy of natural and synthetic biomaterials for myocardial infarction treatment. In addition to being a Seibel Scholar, he was also named a Sloan Scholar, ARCS Scholar, and GEM Associate Fellow, and received the NHLBI T32 Training Grant and an American Heart Association predoctoral fellowship. Outside of research, Mesfin has advocated for other underrepresented minorities wanting to pursue STEM research, through mentorship, editing graduate applications, and championing underrepresented minority students for graduate admission to UC San Diego. He has been involved in the Bioengineering Graduate Society since 2019, where he has advocated for other graduate students and acted as a liaison between the faculty and graduate students. Mesfin’s goal is to continue pursuing STEM advocacy and literacy, alongside championing URMs to succeed in STEM. He received his bachelor’s degree in biological engineering from MIT. Madison Wilson is a PhD student in electrical engineering Professor Duygu Kuzum’s Neuroelectronics Lab at UC San Diego. Her research lies at the intersection of electrical engineering and neuroscience, working to develop 3-dimensional, transparent electrode arrays to study cortical organoids. In addition to developing tools to study the brain, Wilson is the president of the Electrical and Computer Engineering Graduate Student Council, whose mission is to foster community among the roughly 1000 ECE students and provide them with social, professional, and outreach opportunities. She also enjoys mentoring graduate and high school students and is co-creator of Escribamos Ciencia, an outreach program teaching scientific English reading and writing skills through interactive video modules to bilingual middle school students in Baja California, Mexico. In what little spare time remains, she enjoys crafting, surfing, rock climbing, and planning parties for friends, which feeds into her goal to someday coordinate a national academic conference. 2023 Jervaughn Hunter Jervaughn Hunter received his B.S. in biomedical engineering and completed a NIH funded Post Baccalaureate Research Education Program at the University of Alabama at Birmingham. He is currently a bioengineering Ph.D. candidate at UC San Diego advised by bioengineering professor, Dr. Karen Christman. His research focuses on utilizing injectable therapeutics to treat pediatric right ventricular heart failure. Jervaughn has received several accolades throughout his Ph.D. such as being selected as a Sloan, Gordon, and ARCS scholar and being awarded a NHLBI T32 training grant and a NIH F31 diversity pre-doctoral fellowship. Outside of research, Jervaughn has strived to advocate for underserved populations and to improve science communication with the community through multiple graduate organizations and as a co-founder of a health care focused non-profit. Jervaughn’s goal is to continue to inspire students to strive for excellence in STEM, advance science communication, and innovate in the interdisciplinary field of bioengineering. Esther Lim Esther Lim is a PhD candidate in the Bioengineering department. She graduated magna cum laude from Cornell University with a B.S. degree in Bioengineering and received her M.S. in Biotechnology from University of Pennsylvania. In Christian Metallo’s lab at the Salk Institute of Biological Studies, she seeks to understand how amino acid metabolism impacts lipid diversity in the context of disease and aging. Her expertise in metabolism and using metabolic tracing techniques have facilitated interdisciplinary collaborations across departments and institutions. These collaborative efforts have advanced our understanding on how metabolism is implicated in various diseases and resulted in multiple publications in high impact journals. During her time at UC San Diego, she received the Sloan Scholar Fellowship and T32 Fellowship from the NIH. Beyond research, she served as co-chair of Women in Bioengineering for three years and has been a graduate mentor for the Jacobs Undergraduate Mentoring Program since 2017. Jonathan Pekar Jonathan Pekar is a Ph.D. candidate in the Bioinformatics and Systems Biology program and Department of Biomedical Informatics at UC San Diego. He received his B.A. in biology from Williams College and M.S. in Bioengineering from UC San Diego. Advised by Dr. Joel Wertheim, he aims to better understand the emergence and evolutionary history of viral pandemics and spread. His thesis work integrates viral molecular epidemiology and simulations to explain the origins of SARS-CoV-1 and SARS-CoV-2 and how to best track HIV epidemics. He has created multiple international collaborations with statisticians, virologists, evolutionary biologists, and epidemiologists to characterize the timing and circumstances of repeated cross-species transmission events of SARS-CoV-2 at the start of the pandemic. In addition to research, he helped start the Diversity and Science Lecture Series at UC San Diego, which has since spread to multiple universities and highlights researchers from historically underrepresented groups. Erick Armingol Erick Antonio Armingol Gonzalez is a Ph.D. candidate in Bioinformatics & Systems Biology. Erick received the degree of Engineer in Molecular Biotechnology from the Universidad de Chile. For pursuing his Ph.D. study at the University of California San Diego, he was awarded with a scholarship by the Fulbright Chile Commission, and with Becas Chile by the Government of Chile. He works in Professor Nathan E. Lewis’ lab, and his research is focused on developing new methods to decipher how cells interact and communicate in multicellular communities by using single-cell data. He seeks to better understand how dysregulated cell-cell interactions are associated with diseases. Previously, Erick was the co-founder of multiple startups in the field of bioengineering, encompassing a company that helped scientific entrepreneurs to succeed by providing laboratory infrastructure and advising about legal, financial, and scientific aspects of business, and another that used artificial intelligence to detect genetic syndromes. Yue Qin Yue Qin obtained her Bachelor of Science with Magna Cum Laude in Bioinformatics at UCSD, where she then continued her Ph.D. training in Bioinformatics and Systems Biology program, mentored by Dr. Trey Ideker. Her research develops novel machine learning approaches to build structurally descriptive and functionally predictive models for human cells. Her work has been featured by many media outlets around the world, along with invited talks from different countries. In 2021, she was nominated by UCSD and won one of the most prestigious and competitive federal awards for graduate students - the NCI Predoctoral to Postdoctoral Fellow Transition Award (F99/K00). Besides her academic achievements, Yue is passionate about mentoring and helping others, and has been an active participant in various student organizations. 2022 Daril Brown Daril Brown is an electrical and computer engineering Ph.D. student under the dual advisement of electrical engineering professor Vikash Gilja and psychology professor Timothy Gentner. His research seeks to establish songbirds as a novel animal model for the development of a human speech prosthesis. Awarded an NSF Graduate Research Fellowship and a UC-HBCU Fellowship, Brown has a unique background having earned his bachelor’s in mechanical engineering from Howard University, and a master’s in bioengineering at UC San Diego. His extensive mentorship efforts across campus, including with the STARS and Academic Connections programs, earned him induction into the Bouchet Honors Society. Many of his mentees have gone on to Ph.D. programs across the country. A three-time UC San Diego Grad Slam finalist, Brown is a strong advocate for science literacy and accessibility, and was recently featured on the KPBS Rad Scientist podcast. Brown plans to forge a career intersecting industry and academia developing translational neurotechnology. Andrea Castro Andrea Castro is a bioinformatics PhD candidate in Hannah Carter’s lab at the UC San Diego School of Medicine. She received her bachelor’s degree in microbiology, immunology, and molecular genetics from UCLA in 2017, and her master’s in computer science from UC San Diego in 2021. Her research involves investigating the relationship between patient genetic diversity in the immune system and tumor evolution; leveraging large-scale genomic, transcriptomic, and proteomic datasets to learn more about immune surveillance and selection on tumors. She is passionate about developing comprehensive bioinformatic methods to improve application of exciting immunotherapy treatments to patients of all tumor types. Castro enjoys mentoring and hopes to help lift up the next generation of diverse scientists. Pamela Duran Pamela Duran received her bachelor’s degree in bioengineering from Universidad Autónoma de Baja California (Tijuana, Mexico), graduating with Honors Distinction. She is currently a bioengineering Ph.D candidate at UC San Diego, co-advised by bioengineering professor Karen Christman and Dr. Marianna Alperin, associate professor of obstetrics, gynecology, and reproductive sciences. Her research focuses on understanding the pathophysiology of pelvic floor muscle dysfunction after vaginal delivery—the leading risk factor for pelvic floor disorders. Her thesis also includes the application of an acellular biomaterial to prevent and treat pathological alterations after birth injury. During her Ph.D, Duran has received a T32 pre-doctoral training in Translational Musculoskeletal Research and an NIH F31 diversity pre-doctoral fellowship. Besides research, she has mentored undergraduate and master’s students and summer students in the STARS program, as well as the ENLACE program, which connects students from the U.S. and Mexico through shared research experiences. Her goal is to pursue a career in academia to develop engineering solutions to advance women’s health and to increase diversity in the STEM field, especially the Hispanic community. Lauren Severance Lauren Severance is a Ph.D. candidate in the UC San Diego department of bioengineering; she received her bachelor’s in biomedical engineering at Vanderbilt University. Advised by bioengineering professor Elliot McVeigh, she aims to improve early screening for coronary artery disease. Severance’s thesis work is focused on developing novel methods for early coronary artery calcium detection on CT. She has created numerous collaborations with clinicians, geneticists, and epidemiologists, resulting in discovery of a completely novel use for consumer genetic tests in coronary disease screening.She has received an NIH F31 fellowship and recognition from the Society of Cardiovascular Computed Tomography, and her publications have garnered editorial acclaim from leading preventive cardiologists. In addition to research, Severance is passionate about scientific communication and community engagement. She has led several educational outreach projects and serves as a UC San Diego Center for Ethics in Science and Technology student representative. Jiarong Zhou Jiarong Zhou is a nanoengineering PhD candidate under the guidance of nanoengineering professor Liangfang Zhang. His research focuses on employing cell membrane coating technology to design multivalent nanovaccines against cancer, bacteria, and parasites. Zhou’s work has resulted in numerous peer-reviewed articles and conference presentations. During his time in graduate school, he received a T32 Fellowship from NIH, a scholarship from the ARCS Foundation, and the prestigious Ford Fellowship from the National Academies of Science, Engineering, and Medicine. As a Gordon Scholar, Zhou had an impressive leadership record as an undergraduate, and in his doctoral studies he served as the president of the Jacobs Graduate Student Council and VP Internal of healthcare startup incubator Blue LINC. In the lab, Zhou has mentored several junior graduate and undergraduate students outside of research; his passion and dedication for outreach is evident through his participation in mentorship programs such as JUMP, GradAMP, and Grad Pals. 2021 Dhruva Katrekar Dhruva Katrekar is a Ph.D. candidate in the department of Bioengineering at UC San Diego, and works towards addressing some of the key challenges of in vivo gene therapy. During his graduate studies, advised by professor Prashant Mali, Katrekar has pioneered the development of an RNA editing tool for the treatment of rare genetic disorders. He has won awards for presentations at premier gene therapy conferences and garnered acclaim for his work in the broad research community. In addition to a strong publication record, he has been granted multiple provisional patents for his inventions. In the near future, Katrekar aims to enable clinical translation of his research as a novel therapeutic agent to positively impact the lives of patients suffering from rare genetic disorders. Gabrielle Colvert Gabrielle Colvert is a PhD candidate in the Bioengineering Department at UC San Diego. She graduated Magna Cum Laude from the University of Southern California with a BS in Biomedical Engineering. Upon graduation she was recognized as a USC Global Scholar Prize Winner and NAE Grand Challenges Scholar. At UCSD, she is mentored by Dr. Elliot McVeigh and her research is dedicated to developing noninvasive methods for evaluating cardiovascular function using 4DCT. She has established successful collaborations with physicians, researchers, and industry partners both in the US and internationally which have led to multiple co-authored manuscripts and conference presentations. Because of her academic and research-related achievements she was nominated by her department to be an ARCS Scholar and awarded a NIH F31 fellowship. At UCSD, she serves as a mentor to undergraduate students and outside of UCSD, she volunteers for an organization that empowers girls to be leaders and problem-solvers. Gregory Poore Gregory Poore received a BSE in Biomedical Engineering from Duke University and graduated Summa Cum Laude. Greg is in his fourth year of the UC San Diego Medical Scientist Training Program (MSTP) and has completed two years each of medical school (2016-2018) and of the Bioengineering Ph.D. program (2018-present). Greg has a unique background in oncology and microbiology, with his PhD research focusing on building upon the most comprehensive survey of microbes in cancer to date, which was recently published (Poore et al., 2020. Nature), to study three-way interactions between intratumoral microbes, cancer cells, and immune cells. He tentatively defined this the immuno-oncology-microbiome (IOM) axis, providing the opportunity to integrate previously analyzed, host-related cancer genomic information with its microbial counterpart. Outside of academia, Greg has a heart for service, especially for addressing food insecurity issues. Haleh Alimohamadi Haleh Alimohamadi is a student in the lab of Prof. Padmini Rangamani in the Mechanical and Aerospace Engineering department. Haleh received her M.S.and B.S. in Mechanical Engineering from University of Tehran. Her research focuses on developing theoretical framework that can tightly integrate experiments with computational models to study the physics underlying membrane deformation by curvature-inducing particles such as proteins. She has been exceptionally productive in her research and has published multiple manuscripts with additional manuscripts under review. Haleh is also an active member of the MAE women's graduate group and in this capacity, engages with the student community and is developing her leadership skills. Juliane Sempionatto Moreto Juliane Sempionatto-Moreto is a 5th year Ph.D. candidate in the department of Nanoengineering working in Prof. Joseph Wang's Laboratory for Nanobioelectronics. Juliane received her M.S. in Materials Science and Technology at San Paulo State University and earned a B.S. in Chemistry from the University of San Paulo, Brazil. Her research aims at the development of such needed non-invasive wearable biosensors with a focus on real-life applications. Juliane's research has broadened the field of wearable sensors with her significant contribution and innovation. Her innovative ideas have resulted in five patents, on which two of them were licensed to a company exclusively focused on the development of her device. Juliane is strongly committed to diversity and mentorship. She has mentored and trained five undergrads and one high school student and has co-authored 10 papers with them. 2020 Pranjali Beri Pranjali Beri is a Ph.D. candidate at UC San Diego in the department of Bioengineering. Pranjali received her B.S. in Bioengineering at UC Berkeley, graduating with high honors. As one of the senior graduate students in the lab of Dr. Adam Engler, she has excelled as a researcher and scholar. Her Ph.D. research focuses on utilizing adhesion strength of cancer cells to the extracellular matrix (ECM) as a potential biophysical marker for metastatic ability. She has accumulated a solid publication record at UC San Diego and has been the driving force behind our new efforts in cancer mechanobiology. She has been involved in the larger Bioengineering community, such as mentoring under-represented summer undergraduate students in the REU and STARS programs. Xin Fang Xin Fang is a Ph.D. student in the department of Bioengineering under the advisement of Professor Bernhard Palsson. Xin received her B.S in Chemical and Biomolecular Engineering at Johns Hopkins University in 2014 with multiple awards. Xin has established herself as an exceptional student and researcher at UC San Diego. Xin is studying the gut microbiome in inflammatory bowel disease (IBD) using a combination of next-generation sequencing data, systems biology approaches, and bioinformatics tools. She is consistently one of the top performing students in her classes, passed her qualifying exam 'with distinction' AND was awarded the Microbiome AND Microbial Science Initiative Graduate Student Fellowship BY CMI AT UC San Diego. She has also demonstrated her commitment TO the Bioengineering community through the LONG-term mentorship of nine undergraduate students through the BMES AND JUMP programs. Vishwajith Ramesh Vishwajith (Vish) is a 4th YEAR Bioengineering Ph.D. student co-advised BY Dr. Gert Cauwenberghs IN Bioengineering AND Dr. Nadir Weibel IN Computer Science AND Engineering. Vish earned his B.S. IN Bioengineering AT UCLA, WHERE he served AS President of the International Society FOR Pharmaceutical Engineering. His Ph.D. thesis focuses ON creating software - machine learning AND SIGNAL processing - tools TO identify AND assess neurological disorder symptoms FROM multimodal DATA acquired through various sensors. ONE of his main projects, UbiStroke, IS aimed AT development AND application of NEW technology TO characterize stroke AND HELP WITH its diagnosis. He has been highly productive IN his research, which includes two FIRST-authored conference papers, two journal papers, six posters AND abstracts AT engineering conferences, AND several journal papers IN the pipeline. Additionally, Vish dedicates TIME AND effort IN educational outreach TO serve the broader Bioengineering community. Martin Spang Martin (Marty) Spang is a Ph.D. candidate at UC San Diego in the department of Bioengineering under the advisement of Dr. Karen Christman. Marty received his B.S. in Biomedical Engineering from Ohio State with Honors Research Distinction, and prior to starting at UC San Diego, he received a prestigious Whitaker Fellowship to perform research at the Cardiff University School of Optometry and Vision Sciences. His thesis is centered on the development of biomaterial therapies to repair the heart after a myocardial infarction (MI). Marty has an exceptional record of accomplishment of leadership, such as serving as the President of the Bioengineering graduate student group (BEGS) at UC San Diego for two years. Additionally, he is a Gordon Leadership Fellow and an Entrepreneurism Fellow with the Institute of the Global Entrepreneur. He is also an engaged and active mentor in ENLACE, a program where he mentors two students from Mexico as part of a summer UC San Diego program for high school students. Yiqian Wu Yiqian (Shirley) Wu is a student in the UC San Diego Bioengineering Ph.D. program in the lab of Dr. Yingxiao Wang. Shirley has demonstrated exceptional leadership in engineering and applied research. Her research is focused on engineering T cells that can recognize solid tumor antigens, such as prostate cancer antigen PSMA, and verify their cytoxicity against PSMA-expressing tumor cells in vitro. Shirley has also demonstrated outstanding leadership within and beyond the lab in the training of junior graduate/undergraduate students and the next generation of scientists, such as leading and organizing undergraduate students for senior design projects. Shirley has been recognized by The University Network press for her work in cancer research in addition to winning the Graduate Student Award at the BMES/CMBE Conference. 2019 Ashley Kroll Ashley Kroll is a Ph.D. candidate at UC San Diego studying Biomedical Nanotechnology. As a member of Prof. Liangfang Zhang’s lab at the Center for Engineering in Cancer, Ashley is focusing on expanding the cell membrane-coated nanoparticle applications into the areas of immunology and vaccines. Moving forward she plans to use the coated nanoparticles to dampen overactive immune reactions, such as transplant and transfusion rejections. She also plans to continue her mentoring and leadership roles in the Jacobs School Undergraduate Mentoring Program and the Society of Women Engineers. Ashley received a B.S. in Nanoengineering: Bioengineering from UC San Diego graduating cum laude. She also received an M.S. in Nanoengineering: Biomedical Nanotechnology from UC San Diego. Among her many accomplishments, Ashley recently won the Best Poster Award for Nanoengineering and the IGNITE Prize for Most Commercial Potential at the 2018 Jacobs School of Engineering Research Expo. Colton Lloyd Colton Lloyd received his B.S. in Biomedical Engineering from The Ohio State University, graduating summa cum laude with Honors and Research Distinction. He is currently a Bioengineering Ph.D. candidate in Prof. Bernhard Palsson’s lab at UC San Diego. Colton’s research focuses on the development and application of genome-scale models of metabolism and gene-expression (ME-models). He has been deeply involved in the development of an open-source software package called COBRAme that powers ME-model computation. Colton has collaborated with Sinopia, a startup founded by an alumnus of the Systems Biology Research Group, where he is applying his experience in algorithm and computation biology software development to benefit their technology which aims to extend the shelf life of blood bags in a clinical setting. Colton is a recipient of many honors and awards including an NSF Graduate Research Fellowship. After graduation, he plans to continue pioneering the use of computational systems biology techniques to further advance the fields of biotechnology and medicine. Rachel Marty Pyke Rachel Marty received her Bachelor’s degree in Computer Science, Bioinformatics from UC San Diego and is now a Ph.D. candidate in Bioinformatics. She works in Assistant Professor Hannah Carter’s lab in the Department of Genomic Medicine. Rachel’s research focuses on the computational analysis of the relationship between genomic variability in the immune system and the evolution of tumors. Her work has been well received by the field, resulting in multiple publications, foremost of which is a first authorship in Cell. Rachel has been honored to receive many awards, including an NSF Graduate Research Fellowship and an NSF Graduate Research Opportunities Worldwide Fellowship. Beyond research, Rachel is a leader on and off-campus. As an undergraduate she was named captain of the UC San Diego Women’s Basketball team. As a graduate student, she taught a program boot camp for incoming students and founded the Graduate Bioinformatics Council where she initiated a peer mentor program and organized recruitment efforts. She has also volunteered with international non-profits in the Philippines and Kenya helping to improve health, livelihood and literacy. Kimberly McCabe Kimberly McCabe is a Ph.D. student in Bioengineering at UC San Diego. She received her B.S. in Biomedical Engineering from Yale University. She has two passions which drive her long-term aspirations: translational engineering research approaches to improve cardiac health and mentorship of young women to empower them to pursue higher education in STEM. Under the advisement of Distinguished Professor Andrew McCullough, she works in the Cardiac Mechanics Research Group where she develops multi-scale Monte Carlo Markov State and reaction-diffusion models of myocardial function at the molecular, sarcomere and cell level. She studies the effects of novel dATP therapy on cardiac contraction and metabolism through computational simulation. Outside of the laboratory, Kim is the Vice President for External Affairs for the UCSD Graduate Student Association, performing outreach and advocacy on behalf of the 7,000 graduate and professional students at UC San Diego. She is also the Vice Chair of Student Advocates for Graduate Education, working with a coalition of public institutions who campaign for access and affordability to graduate education. Alexander Williams Alexander Williams graduated with his B.S. in Bioengineering, cum laude from UC San Diego in June 2014. He continued at UC San Diego as a Ph.D. candidate in the Department of Bioengineering under the advisement of Associate Professor Pedro Cabrales. His research focuses on decreasing the dependence on blood transfusions, primarily by developing and identifying safe and efficacious hemoglobin (Hb)-based oxygen carriers (HBOCs). His research is truly innovative and concentrated on a critical, unmet need. Alex is an excellent leader who mentors undergraduate researchers and participates in the STARS (Summer Training Academy for Research Success) program. He also volunteers with K-12 STEM outreach efforts such as the ENLACE program, a bi-national summer research program that aims to foster high-school students’ interests in research and promote cross-border friendships between Tijuana and San Diego. He is also involved with the UC San Diego Bioengineering Graduate Society which conducts outreach at science and engineering festivals to spread awareness of and inspire involvement in bioengineering, at the campus, county and national level. 2018 Michael Gibbons Michael’s research career began in earnest as part of the California Institute for Regenerative Medicine’s Bridges to Stem Cell Research program at Cal Poly, San Luis Obispo. Through the CIRM program, he performed his MS research at Stanford University, designing culture platforms and animal models aimed at enhancing the regenerative potential of muscle stem cells. Michael continued his skeletal muscle research in the Bioengineering PhD program at UC San Diego, developing an ongoing collaboration between the Bioengineering and Orthopedic Surgery departments focused on muscle degeneration in orthopedic diseases. Of particular note is his discovery of a novel mechanism of muscle loss, first described in human rotator cuff tears and subsequently found in other orthopedic diseases, which challenges the current clinical and biological paradigm surrounding the treatment and rehabilitation of several chronic orthopedic diseases. Michael has also contributed greatly to the UCSD Bioengineering community in Chairing the graduate Curriculum Development and Recruiting committees. Michelle Xuanyi Ma Michelle received her Bachelor degree in Medical Engineering from University of Hong Kong. Prior to graduate school, she worked at Swiss Federal Institute of Technology Lausanne, National University of Singapore and University of Hong Kong with focus on the application of stem cells and biomaterials to regenerative medicine. At UC San Diego, she works at Professor Shaochen Chen’s lab to establish biomimetic liver models from human iPSC-derived hepatic cells and hydrogel-based 3D matrix, and then apply the models to in vitro drug screening and disease modeling. Xuanyi has published seven peer-reviewed papers and one book chapter, and presented at 4 conferences with two as invited speakers. At TERMIS World Congress 2015, she won the Outstanding Presentation Award. She is also the recipient of Interdisciplinary Research Award, Frontiers of Innovation Scholars Program Fellowships, Institute of Engineering in Medicine Scholarship and Friends of International Center Graduate Student Fellowship at UC San Diego. Beyond research, Xuanyi is passionate about STEM education, and is an active outreach volunteer in science education for high school students and children in the community. Tri Nguyen Tri Nguyen is a Ph.D. student in Bioengineering at the University of California, San Diego. Under the guidance of Dr. Sheng Zhong, he develops high throughput technologies to unravel the functions of non-coding RNAs with a focus on building global RNA-RNA and RNA-chromatin interaction maps in unperturbed cells. His work has been featured in 6 publications, including first author articles in Nature Communications and Current Biology. Tri Nguyen received his B.Eng. in Bioengineering with First Class Honours from Nanyang Technological University in Singapore. He was a recipient of the Clarendon Scholarship from the University of Oxford. Outside of the laboratory, Tri was a co-chair of professional development for the Bioengineering Graduate Society, organizing discussion panels for UCSD graduate students with industry experts. As a Consulting Project Manager for the Advanced Professional Degree Consulting Club at UCSD, he leads teams of graduate students and postdocs to provide pro bono consulting for local tech start-ups. Troy Sandberg Troy Sandberg received his B.S. in Bioengineering from Caltech, and is currently a Bioengineering Ph.D. candidate in Bernhard Palsson’s lab at UCSD. Troy’s research focuses on understanding principles of adaptation and how evolution can be harnessed to engineer microbes with desired phenotypes. He has been deeply involved in the development of custom robotics systems that enable previously infeasible laboratory evolution experiments. Troy has collaborated with the Danish Center for Biosustainability, where he was instrumental in setting up copies of the robotics systems and training personnel. His research so far has led to six scientific publications and a number of both poster and oral presentations at conferences across the country. Troy is a recipient of an Ahmanson Foundations Scholarship, UCSD Jacobs School Ph.D. Fellowship, and NSF Graduate Research Fellowship, among others. After graduation, Troy plans to continue his research pursuits into fundamental evolutionary principles, with specific focus on metabolic engineering applications. Jessica Ungerleider Jessica Ungerleider is a Bioengineering PhD candidate at UC San Diego. As a member of Karen Christman’s lab at the Sanford Consortium for Regenerative Medicine, Jessica is developing injectable biomaterial therapies for skeletal muscle regeneration and peripheral artery disease. Her research focuses on identifying mechanisms behind decellularized extracellular matrix-mediated improvements in regeneration and inflammatory pathways. She has also worked on designing novel synthetic nanoparticles for minimally invasive delivery. This work has merited an NIH F31 pre-doctoral fellowship and a UCSD Gordon Leadership Award. On campus, Jessica engages in K-12 science outreach through the Bioengineering Graduate Society, where she served as Outreach Chair and started the bioengineering high school outreach program. Jessica received a BS in Biomedical Engineering from the University of Virginia and received the Engineering Outstanding Student of the Year Award for her campus leadership and research on adipose stem cells for therapeutic microvascular remodeling. 2017 Armen Gharibans Armen A. Gharibans is a bioengineering PhD candidate at the University of California, San Diego and conducts research in Professor Todd Coleman's laboratory. Armen received his B.S. degree in mechanical engineering from the University of California, San Diego, and his M.S. degree in mechanical engineering from the University of Illinois, Urbana-Champaign. His research interests include modeling and statistical signal processing of biological signals with a focus in gastroenterology. He has developed and published novel techniques for noninvasive gastrointestinal electrophysiology monitoring, which has led to several studies with clinical collaborators spanning from neonates to the aging population. Gabriela Guzman Gabriela Guzman received her B.S. in Bioengineering with high honors from UC Berkeley. Gabriela is currently a Ph.D. candidate in the Department of Bioengineering under the advisement Dr. Bernhard Palsson at UCSD. Her research focuses on utilizing genome-scale models of metabolism and adaptive laboratory evolution to discover ‘underground’ metabolic activities in E. coli. Underground metabolism describes reactions occurring within a cell below the level of detection and is believed to play an important role in evolution. Insights into underground metabolism have direct applications in engineering targeted antibiotics and industrial bioprocessing strains. Her thesis work thus far has been published in PNAS. Gabriela has made international collaborations with laboratories in Russia, Denmark, and Hungary and mentored undergraduate students from the Brazil Scientific Mobility Program. After graduation, Gabriela plans to continue pursuing her academic interests applying systems biology models and sequencing techniques to further explore fundamental biological questions regarding evolutionary mechanisms. Jae-Young Jung Jae-Young Jung is a Ph.D. candidate in Materials Science and Engineering Program at UC San Diego. He received his BS and MS degree from Dankook University in South Korea, majoring in Chemical Engineering. He worked at U&i Corporation and Korea Institute of Science and Technology on development of biomedical devices. In Dr. McKittrick’s lab, Jae-Young is performing interdisciplinary researches on metal/ceramic porous scaffold, biological materials investigation, and imaging analysis. He is a recipient of Jacobs School of Engineering Fellowship and participating the UCSD Interfaces Training Program supported by HHMI and NIBIB at NIH. His current dissertation topic is supported by the AFOSR, DOD. Jae-Young has authored 17 papers in peer-reviewed journals such as Scientific Reports, Advanced Materials, and Acta Biomaterialia. Jae-Young plans to work on biological materials investigation using advanced biomedical imaging techniques, then employ these lessons to design biomaterials and biomedical devices that can be beneficial to society. Jinxing Li Jinxing Li is currently a Ph.D. candidate in the Department of NanoEngineering at UC San Diego. As a member of Professor Joseph Wang’s nanobioelectronics lab, Li collaborates with medical researchers to develop micro- and nanorobots that could be used to deliver medicine inside the body, neutralize biological and chemical agents, and perform nanoscale surgery. His research has led to the first microromotors that can function in vivo, magnetic nanofish that can be remotely actuated to swim in blood, and microrobots for super-resolution bioimaging. Li received his master’s degree in electrical engineering from Fudan University in Shanghai. He has published over 30 peer-reviewed papers, more than half of which are co-authored with his undergraduate and high school student mentees. Li has received the Graduate Student Award by the Materials Research Society, and the Dan David Prize Scholarship in nanoscience from Israel Tel Aviv University. He also received the 2015 Rudee Best Poster Award at the UC San Diego Jacobs School of Engineering Research Expo and the 2016 UC San Diego Interdisciplinary Research Award. Outside the lab, Li enjoys surfing, hiking, and soccer. He plans to continue developing robust and precise nanotechnology tools that can be used to address health issues. Ya-San Yeh Ya-San Yeh is a sixth year doctoral candidate in the Department of Bioengineering at University of California, San Diego, under the advisement of Prof Sadik Esener. Her research focuses on engineering biocompatible silica nanoparticles for enhanced blood circulation to deliver therapeutic enzymes for cancer treatment. She completed her undergraduate degree with a 4.0 GPA from The University of Texas at Austin in Chemical Engineering, where she was involved in the development of glucose biosensor. During her graduate studies, she was inducted as a Jacobs Fellow, a participant in the HHMI Med-Into-Grad Initiative, selected into the Interfaces Graduate Training Program, awarded the Best Poster Award in Bioengineering and the Rudee Outstanding Poster Award for best overall poster at the UCSD Jacobs Research Expo, and the recipient of one of the Best Poster Award at the National Cancer Institute Alliance for Nanotechnology in Cancer Meeting. She has published three peer-reviewed papers in Small, Blood, and NanoLetter. 2016 Amay Bandodkar Amay J. Bandodkar is a fourth year doctoral candidate in the Department of NanoEngineering at University of California San Diego. His research interests lie in the development of wearable electrochemical devices. He completed his undergraduate course from the Indian Institute of Technology-Banaras Hindu University (India) with the focus on biosensors and has been involved in several academic and industrial projects in India, USA and Germany. Over the past 6 years he has published 23 peer-reviewed papers (H-index = 10, Citations = 325) and has been a reviewer for international journals. He was inducted as a Gordon Fellow in 2014 in recognition of demonstrated leadership in the engineering profession and is also the recipient of the 2015 Interdisciplinary Research Award (UC San Diego). Brian Luk Brian Luk is currently a Ph.D. candidate in the Department of Bioengineering at the University of California, San Diego. He received his BS degree from Stanford University, majoring in Materials Science & Engineering with a focus in Bioengineering. Now, as a member of Dr. Liangfang Zhang’s nanomedicine lab, Brian is performing novel research on cell membrane-coated nanoparticles for the treatment of a variety of diseases, including cancer, bacterial infections, autoimmune diseases, and cardiovascular diseases. He was awarded the Ruth L. Kirchstein National Research Service Award Predoctoral Fellowship (F31) from the National Institutes of Health to support his graduate studies. As a graduate student, Brian has authored almost 20 papers in high impact peer-reviewed journals such as Nature Nanotechnology, Advanced Materials, and Nano Letters. In the future, Brian hopes to continue developing innovative strategies and technologies to address pressing health issues around the world. Douglas McCloskey Douglas McCloskey received his B.S. in Biomedical Engineering from the University of California, Irvine. He graduated with Magna Cum Laude Honors while participating in the campus wide honors program and competing in Division 1 NCAA Men’s Tennis. Douglas is now pursuing his Ph.D. in the department of Bioengineering at the University of California, San Diego. His research involves using a systems biology approach to understand the biochemical drivers of adaptive laboratory evolution in microorganisms. Douglas specializes in acquiring and analyzing metabolomics and fluxomics data using LC-MS/MS, integrating multi-omics data with metabolic networks of metabolism for deeper biological insight, and developing front-end and back-end software for the rapid dissemination and visualization of such data. After graduation, Douglas plans to continue the development of multi-omics data analytics and software that aid in the cell factory design process to produce fine and commodity chemicals from environmentally friendly and renewable resources. Seth Parker Seth Parker received his B.S. in Chemical and Biological Engineering from the University of Colorado at Boulder and his research under the direction of Dr. Xuedong Liu involved identifying and characterizing novel cancer therapeutics. Seth is now a Ph.D. candidate in the Department of Bioengineering at UC San Diego advised by Dr. Christian Metallo. Seth’s predoctoral research focuses on understanding the impact of specific mutations on cancer cell metabolism. His research in this area has been published in journals such as Nature, Cancer Research, and Molecular Cell. Seth has received funding through training grants from the National Institute of Biomedical Imaging and Bioengineering and the National Cancer Institute. Seth also served as the social chair for the Bioengineering Graduate Society and is involved in the Interfaces and Multi-Scale Biology Graduate Program. In his free time, Seth enjoys outdoor activities from camping to rock climbing and is an avid home brewer. Elaine Skowronski Elaine Skowronski is a Ph.D. student in NanoEngineering at UC San Diego. Under the guidance of Dr. Michael Heller, she designs assays with the potential for translation as point-of-care diagnostics. Elaine couples charge-changing fluorescent peptide substrates with gel electrophoresis to rapidly measure disease-related enzyme activity in whole blood. She also utilizes electrokinetic techniques to capture protein and nucleic acid biomarkers for disease diagnostics. She validates the clinical utility of her assays by collaborating with researchers at multiple institutions. In the laboratory, Elaine trains and mentors undergraduate and graduate students, two of whom have completed their M.S. in Bioengineering. Outside of the laboratory, Elaine has competed in the NSF Innovation Corps as the entrepreneurial lead of a team exploring the commercialization of assays developed in Dr. Heller’s laboratory. Elaine is a recipient of the Cancer Researchers in Nanotechnology Fellowship and the San Diego Fellowship. 2015 Begona Alvarez-Gonzalez Begona Alvarez-Gonzalez received her BS and MSc in Aeronautical Engineering from the Polytechnic University of Madrid, Spain. After working in the aeronautical industry and eager to apply engineering methods to biological systems, she went to UCSD to earn her PhD in the field of bioengineering, working with Professors del Alamo and Lasheras in the Mechanical and Aerospace Engineering Department and Professor Firtel in the Division of Biological Sciences. Her research elucidates the relationship between the mechanics and biochemistry involved in cell migration, characterizing the interaction of cells and their extracellular environment. Outside the lab, she nurtures scientific interest in young kids from different socio-economical backgrounds by participating in the Nifty Fifty Program, the Johns Hopkins University Center for Talented Youth, and the Salk Mobile Lab. In addition, she is a co-founder and principal member of UCSD’s MAE Graduate Women’s Group. Begona’s future goal is to establish a Bioengineering Research Center in her home country, Spain, and to become a university professor, thereby continuing her dedication to research and to training new generations of scientists. Awards: Fellowship by Ibercaja Foundation for research projects in a foreign country. Rita L. Atkinson Graduate Fellowship. Siebel Scholar Class 2015. Ronnie Fang Ronnie Fang is currently a Ph.D. candidate in the Department of NanoEngineering at the University of California, San Diego. He also received his undergraduate education at UC San Diego, double majoring in electrical engineering and biochemistry. As a member of Dr. Liangfang Zhang’s nanomedicine laboratory, he is doing research on novel biomimetic nanoparticles for the treatment of diseases including cancer and bacterial infections. He was awarded the National Defense Science and Engineering Graduate Research Fellowship by the Department of Defense to support his graduate education. As a result of his work, Ronnie has authored nearly 20 papers in peer-reviewed journals, including Nature Nanotechnology, Advanced Materials, and Nano Letters, and his work has received awards at international scientific meetings. Ronnie plans to stay in academia after he graduates and ultimately aims to become a professor at a research institution where he can continue work on leveraging nanomaterials to address pressing health issues. Todd Johnson Todd D. Johnson is a Consultant for The Boston Consulting Group in their Los Angeles office. He earned his Ph.D. from the department of Bioengineering at UCSD. He was a member of Dr. Karen Christman’s Lab at the Sanford Consortium for Regenerative Medicine. His research focused on developing and testing naturally derived injectable biomaterials for treating cardiovascular diseases. Todd has developed two new biomaterials derived from human tissues. The first material was designed as a potential treatment for heart failure after a heart attack and the second was for treating peripheral artery disease. Funding for his research has come from the Charles Lee Powell foundation as a Powell Fellow, from the NHLBI as a training grant recipient, and the NSF as a Pre-doctoral Fellow. On campus, Todd was involved with the Bioengineering Graduate Society as a VP. He was also a violist in the Greater San Diego Chamber Orchestra and was a founding member of the Stella Quartet of San Diego. Sophia Suarez Sophia Suarez received her B.S. from MIT in Materials Science and Engineering and helped design a tissue engineering therapy for treating anterior cruciate ligament injuries at the Children’s Hospital of Boston under the direction of Dr. Martha Murray. She is now a Ph.D. candidate in the Department of Bioengineering at UC San Diego, co-advised by Dr. Adah Almutairi and Dr. Karen Christman. Sophia is designing and testing versatile and safe biomaterial therapies for cardiac repair. Her work includes the development of a microparticle delivery system that responds to the microenvironment in the injured heart to precisely tune the delivery of therapeutics. She is also informing the design of safe biomaterial therapies by determining how biomaterial properties influence cardiac electrophysiology. Sophia was a co-chair of professional development of the bioengineering graduate society, selecting and arranging visits for panelists of a dozen meetings designed to connect bioengineering students to local biotech companies. Hermes Taylor-Weiner Sophia Suarez received her B.S. from MIT in Materials Science and Engineering and helped design a tissue engineering therapy for treating anterior cruciate ligament injuries at the Children’s Hospital of Boston under the direction of Dr. Martha Murray. She is now a Ph.D. candidate in the Department of Bioengineering at UC San Diego, co-advised by Dr. Adah Almutairi and Dr. Karen Christman. Sophia is designing and testing versatile and safe biomaterial therapies for cardiac repair. Her work includes the development of a microparticle delivery system that responds to the microenvironment in the injured heart to precisely tune the delivery of therapeutics. She is also informing the design of safe biomaterial therapies by determining how biomaterial properties influence cardiac electrophysiology. Sophia was a co-chair of professional development of the bioengineering graduate society, selecting and arranging visits for panelists of a dozen meetings designed to connect bioengineering students to local biotech companies. 2014 Jeff Gole I am currently the Senior Manager of R&D at Singlera Genomics, a company focused on NGS based diagnostics in the cancer field. I am involved with managing a team to develop various diagnotics assays. I was previously a research and development senior scientist at Good Start Genetics, a CLIA/CAP certified lab, creating genetic based diagnostics using next generation sequencing. I was involved in all aspects of the projects including wet lab, data analysis, and lab automation. I completed my PhD in Bioengineering at UC, San Diego. Specifically, in my thesis project, I created a high throughput platform to unbiasedly amplify thousands of single cells in parallel. Specialties: Genomics, next gen sequencing, single cell whole genome amplification, data analysis (Python, Perl, Matlab, R, etc), micro fabrication, lab automation Carolyn Ibsen Carolyn Schutt Ibsen received her Ph.D. in Bioengineering from UC San Diego where she was a member of Sadik Esener’s biomedical nanotechnology laboratory. She is developing a new imaging technique which combines ultrasound and optical imaging to improve diagnosis of early stage cancer. Her work received the Grand Prize at the 2012 UC San Diego Jacobs School Research Expo. She is also developing non-toxic chemotherapy nanoparticles aimed at reducing side effects for cancer patients. Outside the lab, Carolyn led teams of bioengineering students to develop public outreach exhibits on engineering topics. She founded the Home Run Science Challenge, an educational program to promote greater interaction between children and scientists at the San Diego Science & Engineering Festival. Carolyn also co-chaired a group of students to present a bioengineering exhibit at the USA Science & Engineering Festival in Washington, D.C. and advocated for advances in engineering education at several congressional offices. Margie Mathewson Margie Mathewson received her B.S. in Bioengineering from the University of Illinois at Urbana-Champaign. She is currently pursuing her PhD in Bioengineering at UC San Diego working in the Skeletal Muscle Physiology Lab run by Dr. Richard Lieber. Her research focuses on finding the source of muscle dysfunction in patients with cerebral palsy, with the ultimate goal of defining new therapeutic directions for the disorder. Margie is passionate about mentoring students and teaching others about engineering and science. She has mentored two undergraduates in the laboratory, one of whom recently finished his MS in Bioengineering. Margie created and co-founded the Jacobs Undergraduate Mentoring Program (JUMP), which connects engineering undergraduate students with graduate students and alumni in the San Diego engineering community. The program has grown from 60 participants to more than 250 in two years and has given students the opportunity to tour local companies, hear professional development speakers, and network with alumni from dozens of local companies. For her work with JUMP, Margie received a UCSD Equal Opportunity/Affirmative Action and Diversity Award as well as a Gordon Fellow R.B. Woolley Award. Margie was also the outreach chair for the Bioengineering Graduate Society at UCSD, coordinating UCSD Bioengineering’s involvement in the 2013 San Diego Festival of Science and Engineering, which teaches local students about science and engineering. Margie is supported by an NSF Graduate Research Fellowship. Ludovic Vincent Ludovic Vincent received his B.S.E in Bioengineering from the University of Pennsylvania where he conducted research in hematology, in point of care diagnostics, and in tissue engineering. At UC San Diego, his graduate research efforts in the field of mechanobiology are elucidating the role of extracellular matrix mechanical properties on the force generation of adult stem cells and their migration and differentiation toward specific lineages such as muscle and bone. His work refining the quantification of cellular traction forces in static and dynamic environments has led to a number of national and international collaborations with labs at UC San Diego, Massachusetts General Hospital, Stanford University, and Nanyang Technological University in Singapore. Outside of lab, Ludovic has served as a representative on the Graduate Student Council finance committee and is currently the president of the Jacobs Graduate Student Council (JGSC), a graduate organization composed of graduate students from each engineering department. Within the JGSC, he has organized student-industry mixers, facilitated grad-specific recruitment luncheons, advised the Dean’s office, and partnered with on campus centers to host public speaking seminars. He currently oversees a dozen yearly activities spanning outreach, professional development, and social events. Ludovic is a recipient of the Achievement Rewards for College Scientists and the National Science Foundation Graduate Research Fellowship Program. 2013 Angelina Altshuler Angelina Altshuler is a bioengineering PhD candidate at UC San Diego and conducts research in Professor Geert Schmid-Schonbein’s microcirculation laboratory. Her research uses bioengineering approaches to study organ failure in circulatory shock. From her experiments, new insight has contributed to understanding organ dysfunction which may be applied to trauma, intensive care, neonatal, and transplant surgery patients. In the laboratory, Angelina has trained and mentored over ten undergraduate students. She conducted research in three countries and has a strong interest in initiating international scientific collaborations. Outside of the laboratory, Angelina planned and participated in the USA Science and Engineering Festival in Washington DC and organized Bioengineering Day, a celebration of the UCSD bioengineering community. She was awarded the Gordon Fellowship in 2010 for her leadership and outreach. She is currently at Illumina. Athurva Gore Athurva Gore received his B.S. in Biomedical Engineering from Purdue University and his Ph.D. in Bioengineering from the University of California - San Diego, where he is a currently a Postdoctoral Researcher in Kun Zhang’s Integrative Genomics laboratory. Athurva’s work is primarily in applying high-throughput sequencing technology to the field of regenerative medicine, where he is working on characterizing the genetic and epigenetic differences between induced pluripotent stem cells and embryonic stem cells. His 2011 paper in Nature on the point mutations associated with iPSC generation was rated the 5th most influential paper of 2011 by Thomson Reuters. Athurva is a recipient of the Jacobs School Focht-Powell Fellowship and the CIRM Training Grant Predoctoral Fellowship. Outside of research, Athurva is the Vice President of External Affairs for the Bioengineering Graduate Society. After obtaining his graduate degree, Athurva plans to perform post-doctoral research and ultimately pursue a faculty position in Bioengineering. On Shun Pak On Shun Pak received his BEng in Mechanical Engineering with First Class Honours from the University of Hong Kong in 2008, and a PhD in Mechanical Engineering from UC San Diego in 2013. He then continued his research at Princeton University as a Postdoctoral Research Fellow, before joining Santa Clara University as an Assistant Professor in Mechanical Engineering in 2014. On Shun's research interests lie in fluid mechanics. He is also interested in the role of fluid mechanics in biological systems. His current research focuses on low-Reynolds-number flows, locomotion of microorganisms, and complex fluids. Ameya Phadke Ameya Phadke received his B.S.E. in Bioengineering from the University of Pennsylvania. He is a Jacobs Fellow and currently a Ph.D. candidate with Dr. Shyni Varghese. His doctoral work on bio-inspired synthetic polymers for applications in regenerative medicine has produced 11 peer-reviewed publications and 1 patent; his recent work on self-healing hydrogels was published in PNAS and highlighted through press releases by UCSD, MSNBC and the Scientific American, among others. He has also been an active member of the University community through his board positions in the Bioengineering Graduate Society and the Academic Integrity Review Board. As a 2011-12 Socrates Fellow, Ameya developed a novel courseplan integrating his stem cell and materials research with the high school biology curriculum and implemented it at numerous San Diego high schools. Following his graduation, he aims to leverage his experiences towards a career in the development of cutting-edge biomaterial-based therapies for tissue regeneration while fostering the interaction between the growing regenerative medicine industry and the greater community. Helen Saad Helen received a Bachelor degree in Computer Engineering with high distinction classification, subsequently holding technical and leadership positions in multinational companies. Fascinated by human intelligence and first Lebanese citizen to receive the International Fulbright Science and Technology Award, Helen is currently delving in brain research as part of her PhD studies in the Department of Bioengineering at UCSD. In Gabriel Silva’s laboratory, Helen aims, through theoretical work guided by experimental findings, to better elucidate how brain structure and connectivity, synaptic strength, and neuronal excitability are regulated in concert to optimize the performance of neuronal circuits and shape intelligence. As the COO of the UCSD Entrepreneur Challenge organization, Helen has been actively involved in mentoring future entrepreneurs and organizing the $100k Business Plan Competition, mainly focusing on bringing to market Bioengineering solutions to health problems. She led the organization of a Start-Up Job Fair and a Women in Entrepreneurship event at UCSD. Helen is also an Advisory Board member for an organization that helps challenged readers and dyslexics. As part of her efforts to instill interest in Science and Engineering and International collaboration, Helen served as the Graduate Student Representative for the California University-wide Committee for International Education. Helen’s aim is to establish a Bioengineering Research Center in her home country. She believes that, by incorporating aspects of her cross-cultural expertise into Lebanon, she will contribute to broadening the horizons of her community and help her country transcend local and political boundaries, thus contributing to the resolution of conflicts. 2012 Jessica DeQuach Jessica DeQuach received her B.S. in Biomedical Engineering from Case Western Reserve University. She then went to UC San Diego to earn her PhD in Bioengineering, where she is a member of the Biomaterials & Regenerative Medicine Lab run by Dr. Karen Christman. Jessica develops tissue specific matrices for injectable tissue engineering scaffolds to treat ischemia in the brain, skeletal muscle, and heart and also uses these materials as cell culture coatings for stem cell and progenitor differentiation. This research has led to four patent applications in addition to a start-up company founded by Dr. Christman. After she completes her PhD, Jessica plans to help commercialize this research. Outside of research, she co-chaired both the annual Graduate Research Symposium and Bioengineering Day, a networking event between students, faculty, alumni and industry that celebrates research in the department. Jessica also co-led a team of bioengineering students to explain how heart valves work in the circulatory system to children participating in the Inaugural USA Science & Engineering Festival in Washington, D.C. Jessica is a recipient of the 2011 Mary Ann Liebert, Inc. Outstanding Student Award from the Tissue Engineering and Regenerative Medicine Society (TERMIS). Che-Ming Hu Dr. Che-Ming Jack Hu is an assistant research fellow at the Institute of Biomedical Sciences at Academia Sinica, Taiwan. Dr Hu received his PhD in Bioengineering in December 2011 from UCSD and holds a Bachelors in Bioengineering from UC Berkeley. His research focus is on nanotechnology, drug delivery, biodetoxification, and vaccine development. Dr. Hu is the inventor of cell-membrane cloaked nanoparticles, which is an innovative biomimetic platform with significant implications in nanomedicine. The technology is highlighted in multiple high-impact publications including Proceedings of Nature, National Academy of Sciences, Nature Nanotechnology. The technology has also led to a spinoff company, Arytha Biosciences which focuses on the translation of the nanoparticle platform. Lauren Hruby Jepson The fundamental motivation that drives Lauren in her educational, research, and career decisions is the potential to have a significant impact on the therapies available to individuals with debilitating neurological diseases. This is the motivation that drove her to perform neuroscience research as an undergraduate, to pursue a PhD in bioengineering and to choose a research project that addresses one of the most debilitating and untreatable neurological diseases: blindness due to retinal degenerative diseases. The potential for Lauren’s research to improve the quality of artificial vision provided by a retinal prosthesis to patients blinded by retinal disease is what continues to drive her throughout her thesis work. Daniel Kagan Dan Kagan is the VP of Innovation (Operations and Business Development) at Assay Depot. Assay Depot is analogous to the Match.com for scientists looking to outsource various experiements. With strong ties to numerous top pharma, Assay Depot is streamlining research outsourcing around the globe. In his role, Dan manages strategic projects aimed at increasing AD's design/content, vendor relations, and gross revenue. His efforts directly impact Assay Depot's ability to expand its footprint in the CRO market. While obtaining his Ph.D in Bioengineering from UC San Diego, Dan accumulated 14 publications (nine 1st author) in high impact journals and was selected as one of the top 85 (MBA, Computer Science, and Bio) graduate students in the country by the Siebel Foundation. Dan has a strong passion for entrepreneurism. He spent a year learning and advising startups at eBoost Consulting, helped start a noval protein reagent CRO (ChemoTactics), was the CTO of the 100K Entrepreneur Challenge, president of the APD consulting club and obtained certificates in finance and entrepreneurship from UCSD. Specialties: Business development, entrepreneurship, event organization nanoengineering technical expertise, organizational leadership, goal oriented project management, analytical problem solving, team building, digital marketing, negotiation, teaching. Awards: Siebel Scholar, Class of 2012 – awarded annually for academic excellence and demonstrated leadership to 85 top students from the world’s leading graduate and business schools - UCSD Jacobs Nanoengineering Poster Winner (Runner-Up Best Overall Graduate Poster out of 250 posters), 2011 - Selected as a UCSD Gordon’s Scholar (National Engineering Award, 10 graduate students chosen at 6 top schools a year), 2011 - NSF Fellowship Honorable Mention, 2008 and 2009 - Aresty Research Fellowship, 2005-2006 - NJES/Cook College Scientific Poster Winner, 2006 - Student Voted Senior of the Year, 2006 - Dean and Faculty Chosen: Class of 2006 Overall Achievement Award Winner (one of five) Nathan Lewis Nathan's group uses large computational models to help analyze large data sets to make predictions on how to engineer mammalian cells to produce protein medications with increased quality while decreasing costs and increasing availability. His work is motivated by his desire to apply engineering principles to aid in advances in biomedical treatments. He is also interested in efforts to improve science education through the development of an international outreach program. Through these efforts he hopes to facilitate economic growth in developing countries and improve science literacy among the public. Awards: Siebel Scholar (2012) – awarded annually for academic excellence and leadership to 85 top students from the world’s leading graduate and business schools Chosen as Whitaker Scholar (2011;declined) NSF IGERT Plant Systems Biology training grant (2008-present) Chosen as Whitaker Fellow (2009;declined) Fulbright Fellowship (2008-2009) UCSD Bioengineering Outstanding Teaching Assistant (2008) NSF GSRP Honorable Mention (2007 & 2008) Garth Lee Award for Excellence in Teaching (BYU Chemistry, 3x, Spring 2003, Fall 2003, Spring 2006) 2011 Michelle Chen Michelle graduated with honors and received her Bachelor’s degree from the University of California, Irvine, with a major in Information and Computer Science, and minors in both Biomedical Engineering and Business Management. Her undergraduate research focused on the study of mechanical force effects on hydra stem cell regeneration. Currently, she is a Ph.D. graduate student in Bioengineering at the University of California, San Diego. Her Ph.D. thesis involves constructing and utilizing nanomaterials for biosensing and encoding applications. She also helped develop a device that has been marketed under the trade name "TruTags." Outside her research, Michelle serves as an officer for Society of Women Engineers, where she assists in career development events and provides mentorships for undergraduates. Karla Brammer Karla’s interdisciplinary approach of using nanotechnology, bioengineering, and materials science has greatly contributed to the orthopedics research community. She won the ARCS award (Achievement Rewards for College Scientists, recognition throughout many cities in the US) after just one graduate year at UC San Diego and won the 1st place prize in the multi-university, Medical Engineering Innovation Challenge Competition for her work on novel surface coatings for titanium implants. After four years of graduate work, Karla is ready to contribute and be an integral part of real life emerging technologies and innovations with future aspirations in a nearby life sciences industry. After growing up in the Midwest, her childhood dream of making her way out to the California coast has come true. Karla is excelling in her research while enjoying sunny San Diego and its prime running locale. Chris MacDonald Data driven decision maker with strong quantitative background and a track record of high quality independent research and execution on large projects. Excels in taking immature ideas or processes and bringing them to a marginally less immature state. Great at explaining technical details to people who aren't interested in a way that ensures they stay uninterested. Honors: - Finalist, Outstanding PhD Student work (Presenting Author) -IFAC FDA conference 2010, Badajoz, Spain - Siebel Scholar, Class of 2011 - Work featured in journal commentaries, ScienceDaily, PhysOrg, EurekAlert!, Dallas Morning News - UCSD Interfaces Multiscale biology grant - One year of independent funding 2009-2010 - NIH Ruth-Kirschstein training grant - Two years of independent funding 2006-2008 - Fulbright Alumni Ambassador, One of 15 selected among Fulbright Alumni for leadership potential, 2008 - NSF East Asia Pacific Summer Institutes (EAPSI) Fellow, Australia, 2007 - Fulbright Scholar, Australia, 2005 - Tau Beta Pi, 2005 - Presidential Fellow, Lehigh, 2005 - Teacher of the Year, Kaplan Test Prep, Allentown, PA, 2004 Sergio Sandoval Multidisciplinary engineer with proven expertise managing and training successful teams, while coordinating multiple projects. Possess extensive collaboration experience through working alongside investors, scientists, and engaging with members of the general public. Published 10 peer-reviewed journal articles and raised near $1.5M for research and education. Honors: 1998 Valedictorian, Channel Islands High School (Oxnard, CA) 1998 Ventura County Hispanic Chamber of Commerce Scholarship 1998 UCI Chancellor’s Scholarship 1998 – 2002 American Chemical Society Scholarship 1999 ARCO / CODE Fellowship 1999 – 2000 Mazda / Hispanic Scholarship Fund (HSF) Scholarship 2000 Toshiba / CAMP Scholarship 2000 – 2001 SHPE / Texaco Scholarship 2000 – 2001 UC Leads Fellowship 2000 – 2012 Gates Millennium Scholarship (GMS) 2004 – 2006 GEM Fellowship 2005 – 2007 California LSAMP Bridge to the Doctorate / Louis Stokes Alliances for Minority Participation Fellowship 2007 – 2010 NCI Research Supplements to Promote Diversity in Health Related Research Fellowship (PA-05-015) 2008 2008 NCI Cancer Health Disparities Summit, 1st Place Poster Winner, Basic Research Division 2009 4th Annual NCI Alliance for Nanotechnology in Cancer Investigators Meeting (2009), Poster Award Winner 2010 Seibel Scholars Fellowship 2010 Finalist, AVS Nanometer-Scale Science and Technology Division (NSTD) Graduate Student Award 2010 – 2012 Ruth L. Kirschstein National Research Service Awards for Individual Predoctoral Fellowships (F31) to Promote Diversity in Health-Related Research (PA-09-209) 2011 MRS Spring Meeting, Travel Award - Symposium JJ, "Biological Hybrid Materials for Life Sciences" 2011 – 2012 UCSD’s San Diego Matching Fellowship Lucas Smith Lucas received a Bachelor’s degree in Bioengineering at the University of Washington in 2003. He went on to serve two years in the US Air Force as a logistics officer at McChord, AFB. He started graduate school at the University of California, San Diego Department of Bioengineering in 2006 and began research under the guidance of Dr. Richard Lieber. His thesis project, ìskeletal muscle adaptations to spastic cerebral palsy,î investigates the mechanisms leading to muscle contractures, a major cause of disability. To augment the clinical basis for this research, he received a grant to participate in the Howard Hughes Medical Institute ìMed-into-Gradî program; through which he attended cerebral palsy clinics and collaborated with Dr. Henry Chambers, an orthopedic surgeon. Lucas plans to pursue a career in translational muscle research after graduate school. Away from lab he enjoys recreational sports, outdoor activities, coaching, and mentoring through Big Brothers of San Diego. 2010 Terrell Green Terrell earned her Ph.D in Bioengineering from the Jacobs School of Engineering at UCSD. She studied molecular bioengineering under Professor Amy Sung. Using a gene knockout mouse model, Terrell investigated how a single gene contributes to the organization and nanomechanics of cell membranes. Such studies will lead to better understanding and treatments of blood and heart diseases. Terrell is originally from New Orleans, Louisiana and obtained her B.S. in Biomedical Engineering from Tulane University in 2004, graduating magna cum laude with departmental honors. Currently, Terrell is a Teach For America 2010 Corps member and is teaching Biology and Genetics at an Atlanta public high school. Amy Lee Hsieh Yuan Amy received a Bachelor's degree in Bioengineering: Pre-medical at the University of California, San Diego in 2006. She is received her Ph.D. under the guidance of Dr. Andrew D. McCulloch, Dr. Robert S. Ross, and Dr. Michael W. Berns on her project, 'The role of vinculin in cardiac mechanotransduction,' in the Department of Bioengineering at the University of California, San Diego. Over the years, she has developed a strong interest in translational cardiovascular research and hopes to pursue these interests through the development of therapeutics and diagnostics. Roy Lefkowitz Roy received his B.S. in Electrical Engineering from UCLA in 2005. In his senior year, his research focused on the development of automated 'lab-on-a-chip' devices for the detection of oral cancer biomarkers in whole saliva. He went on to obtain his M.S. in 2007 and his Ph.D. in 2010, both in Bioengineering at UCSD. His graduate studies focused on developing technology for the detection of biomarkers for physiological shock and cancer directly in whole blood. He has served in leadership roles in numerous student organizations where he helped organize activities ranging from an event dedicated to encouraging high school students to attend college to a sponsored trip to the San Diego Opera. An entrepreneur, he was part of the team "Biological Dynamics" that won 1st place at UCSD's Entrepreneur Challenge and that was a finalist in the DFJ-Cisco Global Business Plan competition. Honors: Cancer Therapeutics Training Program Postdoctoral Fellowship (2010-12), 5 Poster Awards in UCSD All-Grad Symposium, UCSD JSOE Expo, & UCSD BEGS Research Symposium (2008-10), UCSD Life Science Professional Development Scholarship (2009), Class of 2010 Siebel Scholar Award (2009), Finalist $250k DFJ Global Business Plan Competition (2009), 1st Place UCSD Entrepreneur Challenge (2009), Travel Award for LabAutomation 2010 Conference & 10 Other Scholarships (2000-9), Inducted into 3 National Honor Societies (Alpha Lamda Delta, Phi Eta Sigma, Golden Key) (2000-2)4 Julio Ng Julio was born in Costa Rica. He received a B.S. in Bioinformatics from the University of California at San Diego in 2005 with Summa Cum Laude and was accepted to the Interdisciplinary Graduate Bioinformatics Program at UCSD where he studies under the supervision of Dr. Pavel Pevzner. Julio is interested in developing algorithms for characterization of biomedically important proteins and peptides using mass spectrometry. These studies include identification of fusion proteins in tumors and, more recently, identification of non-ribosomal peptides that represent potential drugs like antibiotics and immunosuppressors. Julio co-chairs the Student Council of the Program for Bioinformatics and Systems Biology at UCSD. Jennifer M. Singelyn Jennifer Singelyn currently works as a Senior Engineer at Becton Dickinson (BD). Jennifer began her career with BD in 2010, within the BD Medical - Medical Surgical Systems business in Franklin Lakes, NJ. Her role focused on projects with global impact. Jennifer's current role is in BD Diagnostics - Diagnostic Systems, focused on sepsis diagnostics. Beyond her role as an R&D engineer, Jennifer is a part of BD's Technology Leadership Development Program (TLDP). As part of this program, Jennifer has held the position of Recruitment Chair, leading the TLDP Recruitment efforts for successful and strategic hiring. Jennifer completed her Ph.D. at the University of California, San Diego. Her work involved the development of a naturally derived scaffold for cardiac tissue engineering, which may become a new treatment for myocardial infarction and heart failure. In addition to research at UCSD, Jennifer served as president of the Bioengineering Graduate Society, where she worked to establish industry and alumni connections, as well as enhance graduate student professional development. Jennifer received her Bachelor's degree from Carnegie Mellon University, with a double major in Materials Science Engineering and Biomedical Engineering, as well as a minor in Industrial Design. At Carnegie Mellon, she was president of the Materials Advantage student chapter and was involved in undergraduate research for bone tissue engineering, in collaboration with the University of Pittsburgh.
wrong_mix_domain_foundationPlace_00039
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https://www.forbes.com/sites/aarontilley/2015/08/05/tech-billionaire-tom-siebel-launches-institute-to-tackle-proliferation-of-power-grid-data/
en
Tech Billionaire Tom Siebel Launches Institute To Tackle Proliferation Of Power Grid Data
https://imageio.forbes.c…=1600&fit=bounds
https://imageio.forbes.c…=1600&fit=bounds
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[ "Energy", "Green Tech", "Powering Productivity", "Tech" ]
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[ "Aaron Tilley" ]
2015-08-05T00:00:00
Thomas Siebel, chairman and chief executive officer of C3 Energy, speaks during the 2015 IHS CERAWeek conference in Houston, Texas (Photo credit: F. Carter Smith/Bloomberg) The nation's energy infrastructure is getting equipped with millions of sensors -- everything from vibration sensors on nuclear power plants to the internet-connected thermostat on the wall of someone's house -- [...]
en
https://i.forbesimg.com/48X48-F.png
Forbes
https://www.forbes.com/sites/aarontilley/2015/08/05/tech-billionaire-tom-siebel-launches-institute-to-tackle-proliferation-of-power-grid-data/
The nation's energy infrastructure is getting equipped with millions of sensors -- everything from vibration sensors on nuclear power plants to the internet-connected thermostat on the wall of someone's house -- and is starting to produce data on the scale of petabytes (a million gigabytes). Pretty soon, just about everything will be measured, and knowing what to do with all this data with analytics and machine learning is a looming challenge. Tech billionaire Tom Siebel on Tuesday announced the formation of the Siebel Energy Institute, which will attempt to tackle the challenge of putting this data to good use. Siebel, who made his fortune with Siebel Systems, an early customer relationship management software company that Oracle bought for $5.8 billion in 2006, is putting in $10 million of his own money into the new institute, which will team up with a number of big research universities: University of California, Berkeley, Carnegie Mellon University, Princeton University, École Polytechnique, University of Tokyo, Massachusetts Institute of Technology, Politecnico Di Torino, and the University of Illinois at Urbana-Champaign. S. Shankar Sastry, the dean of the engineering school at UC Berkeley, will head up this new institute. Two times a year, the institute will hand out grants of between $25,000 to $50,000 for original research proposals into this area. Researchers can then look to raise money from foundations like the National Science Foundation to fully fund their work. The Siebel Energy Institute may continue to fund researchers projects even after the initial investment. “With a modest amount of money, we’ll be able to attract hundreds of millions of dollars in research funding to advance statistical analysis and machine learning as it relates to power systems,” Siebel said in an interview with Forbes on Monday. On Tuesday, the first batch of grant recipients was announced. The research proposals span from using smartphones to monitor power grids, to how drones can be used to predict maintenance needs, to figuring out electric vehicle charging patterns. The second batch of grants will be announced in six months and will focus on cyber security, said Siebel, whose net worth Forbes estimates to be $2.3 billion. While the energy grid is getting equipped with sensors, the software isn't there to take advantage of all the data they generate, said Siebel. “There’s an absence of a software layer,” he said. “There’s no value in all these sensors.” With better software, utilities could vastly improve the efficiency of the grid, improve its reliability, predict when maintenance is required, and even detect when a hacker tries to penetrate the system. "This smart energy grid begins to look like a fully-connected sensor network," said Siebel. "There's massive amounts of data being aggregated. Because of this affect, we can begin to look across the entire value chain in real time." The benefits of this new evolution of the energy grid aren't likely to happen quickly. In the U.S., it's especially hard to adopt new technology, with the country's fragmented utility market -- there are around 3,200 utilities across the country. "U.S. utilities are not leading in innovation," Siebel said. U.S. rollouts of smart meters, which allow utilities to measure energy usage remotely multiple times a day, remain limited compared to smart meter rollouts across Europe and China. A 2014 report from the Institute for Electric Innovation estimated that there are 50 million smart meters deployed across the U.S. Meanwhile, China is expected to have 500 million smart meters installed by the end of this year. The U.S. grid will need to invest around $2 trillion in infrastructure upgrades, according to a recent report from energy industry research outfit the Rocky Mountain Institute. But Siebel knows as well as anyone how much value better software can bring to an industry. He made his fortune from his hugely successful sales automation software company. Since Oracle bought the company, he's been putting a lot of his money into philanthropy. Siebel also has skin in the energy game. In 2009, he founded C3 Energy, which sells enterprise software for utilities to manage data coming from the energy grid. The company has raised around $150 million from Siebel and outside investors. The issues that Siebel Energy Institute will be trying to solve are similar to those his company is tackling. "All of the work we’re doing at the institute goes into the public domain," said Siebel. "It's available to competitors, utilities, research scientists. In some ways, it’s trying to help solve same set of problems that we're trying to solve at C3 Energy. There is overlap. But C3 Energy is a private sector response to make a contribution; Siebel Energy Institute is a philanthropic response."
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https://www.afarmgirlsdabbles.com/mulligan-stew/
en
A Farmgirl's Dabbles
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[ "Brenda Score", "Brenda | A Farmgirl's Dabbles" ]
2023-11-13T16:56:52+00:00
Hearty, flavorful Mulligan Stew is packed with tender cubes of beef and loaded with vegetables for a satisfying one-bowl meal.
en
A Farmgirl's Dabbles
https://www.afarmgirlsdabbles.com/mulligan-stew/
1480
dbpedia
0
14
https://beyondgumbo.com/2016/03/08/mulligan-stew-for-st-patricks-day/
en
Mulligan Stew for St. Patrick’s Day
https://i0.wp.com/beyond…200%2C1200&ssl=1
https://i0.wp.com/beyond…200%2C1200&ssl=1
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[ "" ]
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[]
2016-03-08T00:00:00
This year I'm making Mulligan Stew as a tribute to St. Patrick's Day. The stew is a variation of Irish Stew and is full of hearty meat, potatoes and root vegetables. My recipe includes some unusual ingredients--sausage, cauliflower and Brussels sprouts--which makes a delicious concoction. Mulligan Stew is also known as Hobo Stew--a stew cooked over…
en
https://i0.wp.com/beyond…it=32%2C32&ssl=1
beyondgumbo
https://beyondgumbo.com/2016/03/08/mulligan-stew-for-st-patricks-day/
This year I’m making Mulligan Stew as a tribute to St. Patrick’s Day. The stew is a variation of Irish Stew and is full of hearty meat, potatoes and root vegetables. My recipe includes some unusual ingredients–sausage, cauliflower and Brussels sprouts–which makes a delicious concoction. Mulligan Stew is also known as Hobo Stew–a stew cooked over an open fire with contributions of food items gathered by the hobos. St. Patrick’s Day St. Patrick’s Day, celebrated on March 17, gives homage to the foremost Irish Saint, St. Patrick who lived from AD 385–461. The holiday celebrates the introduction of Christianity into Ireland and is filled with parades and festivals, wearing of green and tributes to Irish culture and heritage. The holiday is celebrated around the world. In our city, we have a parade–riders on floats with beer in hand; they toss green beads to the crowds. Irish bands and Irish civic groups join in. I am always amazed at the Irish heritage which comes out to celebrate in our city on this very Irish day. I can claim a bit of Irish heritage–my great-great-great grandmother was Irish with the surmane of Rose. Although this part of my ancestry is generally forgotten; it points to the melting pot of our country. Hobo Stew A Mulligan is a term for a common Irishman. Although there is no definite answer as to the origins of the stew, it probably began around the turn of the century during the influx of Irish immigration to this country. During this time and up to the depression, homeless folks would live in camps near railroad tracks. The hobos would each contribute an ingredient to the community stew which was cooked on an open fire in a large pot. The man in charge of cooking the stew was known as the “mulligan mixer.” The stew is a variation of an Irish Stew with meat, potatoes and vegetables. Here are the vegetables for my Mulligan Stew. My Introduction to Mulligan Stew My introduction to Mulligan Stew is an interesting experience. This was on a weekend bicycling and camping trip along the rolling hills of the Natchez Trace deep in the heart of the Mississippi Delta. In this part of rural Mississippi, time stands still and I imagine that things haven’t changed much since the depression. My friends prepared “Mulligan Stew” over an open campfire for supper. I watched as the cooks added each ingredient in layers to the Dutch oven on the fire. The stew has always stuck in my memory because of the unusual ingredients that were in the stew. These were Brussels sprouts, cauliflower and ground sausage. This experience was just a step in time away from the hobos cooking Mulligan Stew. Healthy Ingredients Although Mulligan Stew doesn’t typically contain cauliflower and Brussels sprouts, this variation added the vegetables. Both vegetables both belong to the cabbage family of Brassica oleracea, in the family Brassicaceae. These cruciferous vegetables are full of phytochemicals and vitamins and add a nutritious punch to the stew. Mulligan Stew Recipe Irish stew generally contains beef, lamb or mutton which is slowly cooked for several hours in a pot with root vegetables or whatever vegetables are available. My friends substituted sausage which cooked much quicker over a campfire. I tried several variations of the stew using an assortment of vegetables and potatoes. Here are the ingredients for the first variation. I included lima beans and corn in this one. The stew is quick and easy to make. Just two steps really, after the vegetables are washed and cut up. The stew doesn’t need many spices since the sausage is already seasoned. Although I used mild sausage, a “hotter” variation can be made using hot sausage. This soup uses bulk pork sausage, which is browned in a pot; break the sausage up into chunks with a cooking spoon. Here is the sausage and flavor ingredients for my second variation. The seasonings are Worcestershire sauce, beef bouillon, salt (optional) and black pepper. This variation included diced tomatoes rather than whole peeled tomatoes; either one adds tomato flavor which enhances the flavor of the soup. The steps are to brown the ground sausage, onions and garlic (optional). Cut up the vegetables in chunks. Here are the chunks of cauliflower. Add water, beef bouillon, Worcestershire sauce, pepper, potatoes, tomatoes, and carrots. Simmer until the potatoes and carrots are tender, then add the Brussels sprouts and cauliflower. Let simmer for about 30 additional minutes. The stew is ready to eat–a meal in one bowl! Happy St. Patrick’s Day! Watch for leprechauns. References St. Patrick’s Day, W ikipedia. https://en.wikipedia.org/wiki/Saint_Patrick%27s_Day What Is Mulligan Stew. Wisegeek. Copyright © 2003 – 2016 Conjecture Corporation http://www.wisegeek.com/what-is-mulligan-stew.htm Mulligan Stew. Wikipedia://en.wikipedia.org/wiki/Mulligan_stew_(food)
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Easy Mulligan Stew
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2023-01-07T16:30:00+00:00
Easy Mulligan Stew recipe is hearty comfort food you can make with whatever you have left in the kitchen! The classic beef stew you'll crave.
en
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The Suburban Soapbox
https://thesuburbansoapbox.com/easy-mulligan-stew/
Easy Mulligan Stew is a classic recipe made with whatever you happen to have in the kitchen. Also known as, Hobo Stew or Community Stew, it’s slow simmered flavor is stick-to-your-ribs comfort food that’s great for cleaning out the fridge. This article may contain affiliate links to products I use and love. Mulligan Stew If you’re a fan of comfort meals, this one is for you. This easy Mulligan Stew is the one beef stew recipe that totally reminds me of my childhood. Hearty, rich and not overly complicated in the flavor department. Just simple beef stew using what you have in your kitchen right now. We’re doing a pretty good job of using up the ingredients we currently have on hand. Grocery prices have gone up, we’re eating all day long at home and food shortages are rumored to be on the horizon. I’m working on recipes that you can make with pantry staples and leftovers so we’re wasting as little as possible. This Mulligan Stew recipe is as simple as it gets. You can use up all the remaining frozen vegetables, fresh vegetables and freezer meat you have in the fridge at the end of the week….there are no rules here. And you can spice it up with whatever you have in the spice cabinet to make it your own. I’m just providing the most basic beef stew recipe for you to build off of, more of a tutorial in how to make a classic beef stew using some simple techniques to build maximum flavor with what you have on hand. What is Mulligan Stew If you’re not familiar with Mulligan Stew, it’s a stew that’s commonly called Hobo Stew or Community Stew in the US. American hobos back in the early 1900’s used to make this stew in camps to feed their neighbors. The homeless used to pull together all their collected food to create one big stew they could all share. That’s how the stew originated and how we can learn to use up our leftover ingredients from previous meals earlier in the week. Ingredients in Mulligan Stew Nowadays, this recipe is made most often with beef. Mulligan is also the term for “Irishman” so the stew takes a few queues from a traditional Irish stew in flavor and ingredients. This stew recipe, in particular, is made with beef, potatoes and a variety of vegetables like carrots, onions, green beans and peas. Again, you can add whatever ingredients you have in your kitchen the day you’re pulling this together. Sometimes I like to add Lima Beans and corn, other days, it may be leftover asparagus or cauliflower in place of the potatoes. If you don’t have beef, you can even make your Mulligan Stew with chicken or lamb. How To Make It This easy beef stew couldn’t be simpler to make. Simply start with a good quality chuck roast, if you can find one. Otherwise, any type of stew meat will work for this recipe. Cut your roast into bite sized pieces and toss in the cornstarch to coat. Heat a heavy bottom stock pot or deep dutch oven with a bit of oil over medium high heat. (This is the dutch oven I have and use for almost everything.) Add the meat to the pan and sear until golden on all sides. Transfer to a bowl and drain off all but two tablespoons fat. Return the pan to the heat and add the onions, celery and carrots to the pan. Cook for 2-3 minutes until beginning to caramelize. Stir in the garlic and cook for 1 minute longer. Add the tomato paste stirring to coat. Cook until the tomato paste is caramelized and a deep Burgundy color. This will add TONS of flavor to your stew later on. Add the seasonings and beef stock. Stir in the frozen vegetables, potatoes and return the meat to the pot. Cover and transfer to the oven for 1 hour. Alternatively, you can cook this stew on the stovetop over low heat for 1 hour and up to 2 hours. Tips for Perfect Beef Stew Be sure to buy a good quality roast that’s good for long braising techniques like chuck roast, bottom round roast, rump roast or shoulder. Potatoes matter….make sure you use a good, sturdy, waxy potato like Yukon Gold or red potatoes since they’ll hold together well in the stew. Russet potatoes will fall apart and become mushy in the stew. Don’t skip the step of coating your beef in flour or cornstarch before browning. The flour and cornstarch act as a thickening agent when the stew cooks. Skipping this step will leave you with a very loose, broth-y stew. Give your tomato paste time to caramelize, you will be rewarded with great flavor if you’re patient. If you have wine lying around, you can deglaze the pan with up to 1/2 cup after the tomato paste is caramelized. Scrape up all those brown bits with a wooden spoon for extra flavor. I’m sure the hobos did this, too. 🙂 What To Serve With Beef Stew We like to serve our Mulligan Stew over buttered egg noodles or a pile of mashed potatoes to make it extra hearty. Or you can serve it with a simple salad to make your dinner a little lighter. You could even serve it with these easy Two Ingredient Biscuits for dipping! If you like this stew recipe, you may also love this Thai Red Curry Beef Stew….it’s sooo good with a little spice. Or try this easy Chicken Marsala Stew for something a little different! DON’T MISS A RECIPE! Follow us over on Instagram and Facebook for even more easy family recipes you can make at home!
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Micah Six Eight: 2012 Mulligan Stew
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Altogether we raised  $48,708.24  for our Mulligan Stew...   519 people  donated! ANNOUNCING OUR MARCH 2012 MICAH SIX EIGHT MULLIGA...
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Beef and potato soup - perfect comfort food for a cold day!
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[ "David", "www.facebook.com" ]
2021-01-01T13:18:07+00:00
Also known as a community stew, a Mulligan Stew is a tasty way to bring folks together.  This beef and potato stew is excellent comfort food on a cold day!
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https://spicedblog.com/mulligan-stew/
Also known as a community stew, a Mulligan Stew is a tasty way to bring folks together. This beef and potato stew is ideal comfort food on a chilly winter day! If ever there was a time for a mulligan, it’s now. 2020 was a bit of a hot mess, wouldn’t you agree? The Great Quarantine was nice in some ways in that I got to spend a lot of time with Laura, Robbie and our two new puppies. But trying to work while also edutaining (that’d be educating + entertaining) a 4-year-old is enough to drive anyone mad. Let’s take a mulligan on 2020 and start the new year with a clean slate! The term mulligan is often used in golf when a player gets to take an extra free shot following a particularly bad shot. You basically get to replay the shot. That’s how I feel about 2020. Let’s just put the ball back on the tee and try that year again. (On a related note, did you know that the opposite of a mulligan is a ‘gilligan?’ That’s when an opponent can request that you make a particularly good shot again. Maybe 2021 can be a gilligan year!) Mulligan Stew Despite the use of the term above, Mulligan Stew is actually not related to golf. Like many recipes, the naming origins of Mulligan Stew are a bit murky. However, it is generally accepted that this stew originates from Ireland where ‘mulligan’ is a stand-in term referring to an Irishman. Mulligan Stew is essentially a classic Irish stew, but with the use of beef instead of mutton. This stew is a popular ‘community stew’ where each member of the community contributes part of the recipe. Someone builds a fire for cooking. Someone else finds the meat. Another person rustles up whatever veggies they can find. The finished stew is essentially a catch-all recipe using whatever ingredients are available. A Mulligan Stew is also called a ‘hobo stew’ as it was a popular meal in hobo camps in the early 1900’s. The stew was often cooked in a large can over an open fire. Other regional variations of the Mulligan Stew are quite popular, too. In Kentucky, the term ‘burgoo’ refers to a communal stew, although burgoo is often spicier than Mulligan Stew. In fact, a study by the Works Progress Administration noted that the concept of burgoo began when a Confederate army cook put “potatoes, tomatoes, onions, some cabbage, twenty-nine blackbirds, three crows, a goose, several hens, and a young pig” in a powder kettle and let the whole thing simmer. Talk about a stew made from whatever you could find! Mulligan Stew has certainly evolved over the years. After all, I don’t think hobos would have had ready access to beef and frozen veggies. And this version is cooked on a stovetop and in the oven rather than over an open fire. I’m sure it could still be cooked over an open fire, but I don’t have a lot of experience in that type of cooking. That, and it’s really flippin’ cold outside right now – I think I’ll stay inside. Nevertheless, the point remains that this stew is a great catch-all recipe that uses whatever ingredients you happen to have on hand. (Thus the use of both fresh and frozen veggies in this recipe.) As we head into the new year, I hope this year is much better than the last! Cheers, and I hope you enjoy a good hot bowl of this Mulligan Stew sometime soon! Did you make this Mulligan Stew at home? Leave a comment, or snap a photo and tag me on Instagram (@Spicedblog). I’d love to see your version! Looking for other tasty soup and stew recipes? Check out these other favorites, too: Cheeseburger Soup Ribollita (Tuscan White Bean Stew)
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https://www.yourdictionary.com/mulligan-stew
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Mulligan Stew Definition & Meaning
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Mulligan Stew definition: A stew made of bits of various meats and vegetables.
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https://www.yourdictionary.com/mulligan-stew
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Mulligan Stew Recipe
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[ "Jolyn Ventura" ]
2021-09-14T00:00:00
Loaded with a vibrant combination of veggies, this mulligan stew offers a hearty slow-cooked dish, made with beef stew meat and dried herbs.
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https://recipes.net/main-dish/dutch-oven/mulligan-stew-recipe/
Add Photo 0 Photos of Mulligan Stew Recipe How To Make Mulligan Stew Loaded with a vibrant combination of veggies, this mulligan stew offers a hearty slow-cooked dish, made with beef stew meat and dried herbs. Prep: 30 mins Cook: 2 hrs 55 mins Total: 3 hrs 25 mins Ingredients ¼ cup all-purpose flour 1 tsp pepper 1 lb beef stew meat, cut into 1-inch cubes 1 tbsp vegetable oil 10½ oz beef broth, (2 cans) 1 cup water 2 bay leaves ½ tsp garlic salt ½ tsp dried oregano ½ tsp dried basil ½ tsp dill weed 3 medium carrots, cut into 1-inch slices 2 medium potatoes, peeled and cubed 2 celery ribs, cut into 1-inch slices 1 onion, cut into 8 wedges 1 cup frozen corn 1 cup green beans 1 cup lima beans 1 cup peas 1 tbsp cornstarch 2 tbsp cornstarch 1 tbsp fresh parsley, minced Instructions Combine flour and pepper; toss with beef cubes. In a Dutch oven, brown beef in oil. Add broth, water, bay leaves, garlic salt, oregano, basil and dill; bring to a boil. Reduce heat; cover and simmer for 2 hours until meat is tender. Add carrots, potatoes, celery, and onion; cover and simmer for 40 minutes. Add corn, beans, and peas; cover and simmer for 15 minutes longer or until vegetables are tender. Combine cornstarch and cold water until smooth; add to stew. Bring to a boil; boil and stir for 2 minutes. Remove bay leaves; add parsley. Serve and enjoy. Nutrition : : Nutrition Disclaimer Share your thoughts on the Mulligan Stew Recipe in the Recipe Sharing forum and let us know if you have any tips or variations to share! Was this page helpful? Yes No Share: Chat Bubble Icon Share your own special recipe Submit Your Own Recipe Have your own special recipe to share? Submit Your Recipe Today! Guest Your Rating: 5 stars 4 stars 3 stars 2 stars 1 star Your Review Inedible Recipe failure Incomplete instructions Missing ingredients Unclear steps Inaccurate measurements Missing crucial details Unpalatable combination of flavors Not enjoyable Confusing directions Requires improvement Lacks flavor Confusing ingredient quantities Time-consuming without worthwhile results Something missing Challenging to follow Requires additional elements Moderate level of difficulty Needs refinement Enjoyable with modifications Requires flavor adjustments Worth a second try Almost a favorite Outstanding taste Keeper recipe Bursting with flavors Clear and easy-to-follow instructions Worth the extra effort Guaranteed crowd-pleaser Becomes a family favorite Add Photo (optional) Images must be: PNG,GIF,JPEGs only Minimum dimensions 960x960 Max file size: 30MB Most helpful positive review Related Recipes Stew 1 hr 25 mins Crockpot 12 hrs 20 mins Soup 39 mins Stew 2 hrs 20 mins Meatball 6 hrs 5 mins Stew 55 mins Stew 2 hrs 15 mins Stew 2 hrs 15 mins Stew 3 hrs 20 mins Stew 2 hrs 15 mins Stew 7 hrs 45 mins Stew 1 hr 20 mins
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History Daily
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History Daily
https://historydaily.org/
20 Unconventional Meals People Actually Ate During The Great Depression Mulligan Stew The Great Depression wreaked havoc on the United States between 1929 and 1941, leaving millions without jobs, money, and resources. Out of the growing need of the American public came some unique and even strange recipes. To keep food on the table with what little they had, families turned to unusual ingredients since some were not available. Check out the unusual foods people had to eat during the Great Depression, and you'll never complain about your mom's cooking again.  Library of Congress Though many call it Mulligan stew, some also know it as hobo stew due to its early roots. Food historians can trace it back to the early 1910s when migrant workers known as “hobos” began whipping it up with whatever they had on hand or could find. The dish also became known as community stew as groups of people shared their limited ingredients to make one big soup that could feed a crowd. Mulligan stew grew out of the idea that combining resources would create a dish that was better than anything one person could make on their own. Since Mulligan stew changed based on who made it, it doesn't have a specific recipe. It usually consists of root vegetables like potatoes and carrots and some meat. While recipes today call for chuck roast or other large cuts, during the Great Depression, squirrel and possum were quite common. Creamed Chip Beef pinterest You can walk into any grocery store today and find packets of creamed chip beef ready to go, but it wasn't as readily available during the Great Depression. During the early 20th century, the military started making this dish because it was cheap and easy to prepare. Military cooks could easily make a batch large enough to feed a crowd. The “Manual for Army Cooks” from 1910 even included a recipe that made 60 servings. Once the soldiers returned home, they started requesting it from their wives and mothers. Soldiers nicknamed the dish SOS. Also known as creamed chipped beef, it's a simple and filling dish that consists of salted and dried beef cooked in a thin, white gravy. Usually made from beef round or similar cuts, it uses one of the cheapest cuts of meat. Great Depression cooks often cured the meat at home and used farm milk. Balogna Casserole recipes.net When it comes to cheap meats, few are as inexpensive as bologna. Made from the parts leftover after processing other cuts, it was a staple during the Great Depression. It had enough preservatives to last without refrigeration, becoming a main part of the migrant diet. While you might throw a few slices between two pieces of bread and call it a day now, back then it was often the main part of a meal. Bologna casserole originated in the 1930s as a way to combine cheap and simple ingredients in a new way and put a full meal on the table. It also helped cooks make a casserole based on things they already had in their pantry. The original recipe used canned beans, bologna, and onions. While the bologna provided protein, the beans added more protein and worked with the onions to fill out the dish. Hoover Stew public domain Another dish that incorporated lots of cheap ingredients was Hoover stew. Named in honor of President Herbert Hoover, it was a common meal in Hoover Towns. People struggling during the Great Depression who had nowhere to go often developed shanty towns they named after him. The dish became popular because it just required a few ingredients and was easy to make. Migrants and homeless people could make it right over a fire. A legend associated with the dish claims that women in Seattle came together to share ingredients, which wound up becoming Hoover stew. In other parts of the country, people called it Great Depression soup or poor man's soup. The basic recipe calls for hot dogs, stewed tomatoes, and elbow macaroni. Stewed tomatoes were readily available as so many people canned their own while elbow macaroni and hot dogs were fairly affordable. Garbage Plate pinterest The history of the garbage plate dates back to Nick Tahou Hots, a restaurant that opened in 1918 in Rochester, New York. Alex Tahou opened the restaurant, which he named after his son. Tahou designed the garbage plate as a way to provide diners with lots of calories and food for less money. He started with two patties made from ground beef topped with fries made from cheap potatoes. Tahou would then add side dishes to fill it out. Tahou wanted to make sure that locals had enough food to get through the day when times were hard. Nick came up with the idea of adding more to the plate based on a request from a customer. On top of the hamburger patties, Nick allowed diners to add macaroni salad, beans, fried potatoes, fries, or a combination. Mock Apple Pie pinterest Apples were a luxury during the Great Depression. The 19th century saw many people dry apples at home to have a large supply throughout the colder months. When they didn't have dried or fresh apples but still had a craving for pie, they needed to get creative, which led to mock apple pie. Though people already knew about mock apple pie, we can credit Ritz with its popularity. In the early 1930s, Ritz added the pie recipe to the back of its cracker boxes and sent them across the country. The recipe sounds unusual and maybe even a little gross to some. It calls for crackers added to a pie crust. You then make a sugary syrup, bring it to a boil, and pour it over the crust. The result is a pie that tastes like apple pie but doesn't use apples. Rabbit Stew pinterest Rabbits might be a common pet today, but they were once a major food source. During the Great Depression, hunting allowed people to get free food that they could stretch across multiple meals. They could even dry and cure the meat to ensure they had enough food through the winter. Rabbit stew started in the south and spread across the country. Hunters could also sell or reuse the pelts, making this stew a double-duty dish. While the recipe differed across regions, most called for a rabbit and some simple ingredients. The cook dredged the rabbit in flour and seared it in a Dutch oven. They then added carrots, onions, potatoes, and any other vegetables they had. Adding a little more flour with some liquid created a rich and flavorful gravy. Rabbit stew cooks long and slow over low heat. Vinegar Pie Getty Images If you've watched a TikTok video on Sprite or Coca-Cola Pie, you already know the basics of vinegar pie. Though used for its acidity today, it was once a popular dessert ingredient. Vinegar pie was part of a category of recipes called desperation pies during the 1930s. Ingredients were so hard to source during the Great Depression that bakers went to great lengths to find new options. Vinegar pie first appeared in the 1900s. The recipe is pretty simple. Vinegar, sugar, water, and flour go into a pot on the stove that cooks until it's well combined and the sugar melts. This mixture then goes into a pie shell that bakes in the oven. Though some recipes added a meringue mixture to the top, not everyone used it because eggs were so expensive. Others added lemon juice to the vinegar mixture to make a citrus pie. Peanut Butter and Pickle Sandwich reddit Peanut butter and pickle sandwiches are so common today that Stephanie Plumb, the heroine of Janet Evanovich's popular book series, even eats them. You may not know that their history goes back to the Great Depression though. Pickles were easy to make and a staple found in most households. They could keep for years and provide families with some good vitamins and minerals. Peanut butter was another affordable staple people could make or buy. Several cookbooks from this era had a similar recipe that used just three things: bread, relish, and peanut butter. The basic recipe says to add a layer of peanut butter to one piece of bread and add relish to the other piece before combining them. Later recipes replaced the relish with pickle slices. The acidity of the pickles cut through the richness of the peanut butter to create an unexpected flavor. Milk Bread pinterest While milk bread is the name of a popular bread that is light and fluffy, it's also the name of a completely different Great Depression recipe. Anyone with access to flour and a few other basic ingredients could whip up a loaf of bread. It was rare for people during this era to buy bread from the store because of how easily they could make it. Milk bread, or milk toast, provided bakers with a way to use old and stale bread. Making the dish involved melting butter in a pan and toasting the bread in it. They would then cover the bread with milk and cook it over low heat until the bread absorbed the liquid. Think of it as a nonsweet version of French toast. A sweet version of the dish used condensed milk and vanilla or brandy in place of standard milk. Chop Suey pinterest Chop suey is a Chinese American dish that grew out of the need to reuse leftover ingredients. Though some claim it dates back to the Chinese immigrants who worked in the early 1800s, others believe a Chinese restaurant created it later in the century. Chop suey recipes vary between restaurants, regions, and even homes. It usually begins with some type of meat like chicken or beef. It goes into a pot with leftover veggies and a sauce made from cornstarch. American chop suey is a completely different recipe that uses ground beef, tomato juice or sauce, and macaroni. This was equally popular during the Great Depression because the person making it could customize it based on what they had. They might use fresh or stewed tomatoes, or they would replace the ground beef with rabbit or another type of meat. Corn Bread pinterest Cornbread was one of the main side dishes found during the Great Depression. The Great Depression version was savory and used a small number of ingredients. Cornbread back then used just cornmeal, lard, and salt. After mixing, the baker would add boiling water and mix to combine. They then fried the bread in patties similar to cornbread. Another version used similar ingredients but baked them into a bread loaf. Most people used cast iron that they passed down through their families. Though some recipes used baking powder, others added a small amount of flour. Cornmeal and lard were always on the list. The cornbread was baked in the oven until it was cooked through with a brown and crusty top. Great Depression bakers would occasionally make frosting to turn the bread into a quick cake. Mushroom Roly Poly pinterest The first recipe for mushroom roly poly appeared in 1936, but historians believe it existed before then. In the same way that hunters turned to wild game to feed their families, foraging for mushrooms became popular among those who couldn't hunt. Mushrooms were a good substitute for ground meat and appeared in hundreds of recipes. Mushroom roly poly is a recipe that calls for chopped mushrooms and some spices. It starts with a biscuit base and allows the person making it to use their favorite biscuit recipe. On top of the base goes the chopped mushrooms, which the base rolls around to cover the mixture completely. It bakes until crispy and golden brown. The printed recipe also suggested serving it with brown gravy made from leftover meat or a quick sauce made from wild parsley and other herbs. Vegetable Loaf pinterest Not everyone could afford ground meat during the Great Depression, which is why some developed recipes for a vegetable loaf. Though it looked similar, it didn't taste nearly the same. Often called meatless loaf because it contained no meat, the dish even appeared in “The Grapes of Wrath.” Newspapers across the country ran economical cooking columns that featured cheap and delicious meals. One of those shared a recipe for vegetable loaf in 1936. This recipe called for split peas, tomatoes, onion, salt, pepper, and an egg. It also required the juice from a can of tomatoes and bacon grease, as most people canned homegrown tomatoes and kept their bacon drippings. They combined all the ingredients into a loaf pan and baked for two hours. Suggested side dishes included the remaining canned or stewed tomatoes, cornbread, and mashed potatoes. Frozen Fruit Salad reddit Depending on where you live, you might hear frozen fruit salad called great grandma's frozen fruit salad. Buying fresh fruit was hard for many people during the Great Depression and impossible for others. Though farmers still had tons of fruit, they didn't have customers to buy it. Their new customers became companies capable of turning fruit into canned goods that were easier to ship and cheaper to buy. Frozen fruit salad grew out of the abundance of canned fruits. It used canned pineapple, cherries, lemon juice, canned sweetened condensed milk, and whipped cream. Many people used Cool Whip in place of the whipped cream because it was more affordable. They then froze the dish until it was solid. Cutting through the soft white cream revealed the fruit inside. Surprise Baked Potatoes YouTube Odds are that you had surprise potatoes and didn't even know it because this was the original name for twice-baked potatoes. If there was one ingredient everyone had on hand during the Great Depression, it was potatoes. They were so cheap that households relied on them. While other vegetables were more expensive, this simple recipe helped them stretch those veggies to feed more people. Surprise potatoes start with baked potatoes. After baking the potatoes, remove the insides, leaving behind the flesh and a small amount of the white part. The cook would then mash the potatoes with a small amount of milk and butter. They layered other veggies inside, like carrots and peas, before topping them with mashed potatoes and baking them again. The “surprise” came when diners dug through the top layer and found the veggies below. Some recipes also added cheese. Economy pudding pinterest Desserts were a rare treat during the Great Depression simply because sugar and other sweet ingredients were expensive. To save money, home bakers looked for economical recipes like economy pudding. Unlike the thin pudding you see today, this recipe was more akin to a cake or the figgy pudding we sing about during the holidays. When baked properly, it develops a slightly crunchy crust on the outside and a rich, moist interior. Economy pudding uses flour with a handful of other ingredients to give it a sweet flavor. It used a small amount of raisins with a little cinnamon, but some bakers also added nuts for more crunch. The original also used suet because so many people had it in their homes. If you want to make it today and can't find suet, you can replace it with vegetable shortening. Oatmeal Cookies pinterest When you grab an oatmeal cookie today, you may not think about its history or origins. Fannie Merritt Farmer created the first recipe, which she included in her book “The Boston Cooking School Cook Book,” released in 1896. Farmer's recipe grew in popularity during the Great Depression because it included so many ingredients that people had on hand, such as oatmeal, flour, and sugar. Quaker Oats picked up the recipe and began printing it on the back of its oat containers near the turn of the century. Though Farmer didn't add raisins to her recipe, Quaker Oats did. Oatmeal was a staple during the 1930s because it was affordable, and users could stretch it in so many different ways. On top of making it for breakfast, it could stretch out ground meat for meatloaf or mix it with other ingredients to make cookies. Eggless, Milkless and Butterless Cake pinterest It's hard to imagine a cake without butter, eggs, or milk, but this cake was quite popular during the 1930s. During World War I, the American government rationed some of those ingredients. The government released “War Economy in Food” in 1918, which was a pamphlet that included a recipe for War Cake. It called for molasses, raisins, and corn syrup rather than white sugar to give the cake a sweet taste. Later changes to this recipe led to the Great Depression cake. Great Depression cake used baking powder, water, and vegetable shortening instead of eggs, milk, and butter. The finished product was a sweet and slightly dense cake that was the perfect dessert for a special occasion. Betty Crocker's Cooking Hour and Ladies' Home Journal both included recipes for similar cakes through the 1930s. For those craving sweet desserts during this era, few recipes could compete with Great Depression cake. Banana Cake reddit You might assume that fresh fruits weren't readily available during the Great Depression, but both banana bread and banana cakes were popular. Part of the reason for their popularity was that home cooks couldn't afford to throw away ingredients. When bananas went bad and turned brown or black, they had to find some way to use them. Thus, banana cake was born. Banana cake was easy to make with limited pantry ingredients like flour and sugar. Entenmann's even began making and selling a version that didn't include eggs, as they were so hard to come by. Regional variations popped up, too. Those who could afford to spend more could add a handful of chocolate chips or top it with frosting. As a bonus, home bakers could add any alcohol they had on hand to preserve the cake and make it last longer.
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2017-08-12T05:08:27+00:00
This version of Irish beef stew contains an abundance of vegetables that are simmered with flavorful chunks of beef brisket, making it a very tasty beef stew recipe.
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https://thesuburbansoapbox.com/easy-mulligan-stew/
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Easy Mulligan Stew
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2023-01-07T16:30:00+00:00
Easy Mulligan Stew recipe is hearty comfort food you can make with whatever you have left in the kitchen! The classic beef stew you'll crave.
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The Suburban Soapbox
https://thesuburbansoapbox.com/easy-mulligan-stew/
Easy Mulligan Stew is a classic recipe made with whatever you happen to have in the kitchen. Also known as, Hobo Stew or Community Stew, it’s slow simmered flavor is stick-to-your-ribs comfort food that’s great for cleaning out the fridge. This article may contain affiliate links to products I use and love. Mulligan Stew If you’re a fan of comfort meals, this one is for you. This easy Mulligan Stew is the one beef stew recipe that totally reminds me of my childhood. Hearty, rich and not overly complicated in the flavor department. Just simple beef stew using what you have in your kitchen right now. We’re doing a pretty good job of using up the ingredients we currently have on hand. Grocery prices have gone up, we’re eating all day long at home and food shortages are rumored to be on the horizon. I’m working on recipes that you can make with pantry staples and leftovers so we’re wasting as little as possible. This Mulligan Stew recipe is as simple as it gets. You can use up all the remaining frozen vegetables, fresh vegetables and freezer meat you have in the fridge at the end of the week….there are no rules here. And you can spice it up with whatever you have in the spice cabinet to make it your own. I’m just providing the most basic beef stew recipe for you to build off of, more of a tutorial in how to make a classic beef stew using some simple techniques to build maximum flavor with what you have on hand. What is Mulligan Stew If you’re not familiar with Mulligan Stew, it’s a stew that’s commonly called Hobo Stew or Community Stew in the US. American hobos back in the early 1900’s used to make this stew in camps to feed their neighbors. The homeless used to pull together all their collected food to create one big stew they could all share. That’s how the stew originated and how we can learn to use up our leftover ingredients from previous meals earlier in the week. Ingredients in Mulligan Stew Nowadays, this recipe is made most often with beef. Mulligan is also the term for “Irishman” so the stew takes a few queues from a traditional Irish stew in flavor and ingredients. This stew recipe, in particular, is made with beef, potatoes and a variety of vegetables like carrots, onions, green beans and peas. Again, you can add whatever ingredients you have in your kitchen the day you’re pulling this together. Sometimes I like to add Lima Beans and corn, other days, it may be leftover asparagus or cauliflower in place of the potatoes. If you don’t have beef, you can even make your Mulligan Stew with chicken or lamb. How To Make It This easy beef stew couldn’t be simpler to make. Simply start with a good quality chuck roast, if you can find one. Otherwise, any type of stew meat will work for this recipe. Cut your roast into bite sized pieces and toss in the cornstarch to coat. Heat a heavy bottom stock pot or deep dutch oven with a bit of oil over medium high heat. (This is the dutch oven I have and use for almost everything.) Add the meat to the pan and sear until golden on all sides. Transfer to a bowl and drain off all but two tablespoons fat. Return the pan to the heat and add the onions, celery and carrots to the pan. Cook for 2-3 minutes until beginning to caramelize. Stir in the garlic and cook for 1 minute longer. Add the tomato paste stirring to coat. Cook until the tomato paste is caramelized and a deep Burgundy color. This will add TONS of flavor to your stew later on. Add the seasonings and beef stock. Stir in the frozen vegetables, potatoes and return the meat to the pot. Cover and transfer to the oven for 1 hour. Alternatively, you can cook this stew on the stovetop over low heat for 1 hour and up to 2 hours. Tips for Perfect Beef Stew Be sure to buy a good quality roast that’s good for long braising techniques like chuck roast, bottom round roast, rump roast or shoulder. Potatoes matter….make sure you use a good, sturdy, waxy potato like Yukon Gold or red potatoes since they’ll hold together well in the stew. Russet potatoes will fall apart and become mushy in the stew. Don’t skip the step of coating your beef in flour or cornstarch before browning. The flour and cornstarch act as a thickening agent when the stew cooks. Skipping this step will leave you with a very loose, broth-y stew. Give your tomato paste time to caramelize, you will be rewarded with great flavor if you’re patient. If you have wine lying around, you can deglaze the pan with up to 1/2 cup after the tomato paste is caramelized. Scrape up all those brown bits with a wooden spoon for extra flavor. I’m sure the hobos did this, too. 🙂 What To Serve With Beef Stew We like to serve our Mulligan Stew over buttered egg noodles or a pile of mashed potatoes to make it extra hearty. Or you can serve it with a simple salad to make your dinner a little lighter. You could even serve it with these easy Two Ingredient Biscuits for dipping! If you like this stew recipe, you may also love this Thai Red Curry Beef Stew….it’s sooo good with a little spice. Or try this easy Chicken Marsala Stew for something a little different! DON’T MISS A RECIPE! Follow us over on Instagram and Facebook for even more easy family recipes you can make at home!
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Recipes, Meals, tips, Dining Guides, Menus, Glossaries.
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Welcome to HungryMonster! Recipes and food facts to make you a better cook. We're dedicated to bringing you the best recipes, cooking, restaurant and dining information on the Internet. Our service will educate, inform and make you hungry! Our mission is to present all aspects of dining at restaurants in your area, or wherever your destination may be. Our search tools and Cuisine and Food glossaries, allow you to make more informed decisions in your dining experience. Italian Italy is a country of great diversity nearly in every facet of life and food is one of them. From the north to the south, Italy offers a large variety of crops such as: tomatoes, lemon, garlic and olives in the south, rice and maize in the north. This rich diversity of ingredients, which are locally available, has naturally affected the famous recipes of Italian cuisine as never seen on any other Read More Lebanese The cuisine of Lebanon is the epitome of the Mediterranean diet. It includes an abundance of starches, fruits, vegetables, fresh fish and seafood; animal fats are consumed sparingly. Poultry is eaten more often than red meat, and when red meat is eaten it is usually lamb. It also includes copious amounts of garlic and olive oil-nary a meal goes by in Lebanon that does not include these two ingredi Read More Ukrainian Ukrainian cuisine is closely linked to the customs, culture and way of life of the Ukrainian people. It is famous for its diversity and quality of flavor. The dishes of Ukrainian cuisine are highly aromatic and contain a wide variety of herbs and spices, including garlic, parsley, dill, mint, mustard, pepper and cinnamon. As an appetizing starter, slices of fresh cucumber and tomato together w Read More
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https://harvestfoodworks.com/product/mulligan-stew/
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Harvest Foodworks
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2019-11-07T10:49:22+00:00
Vegetable pasta [durum semolina and/or wheat flour (contains thiamine mononitrate, riboflavin, niacin), vegetable powders (spinach, tomato, carrot, parsley), spices], textured vegetable protein (soy flour, caramel color), potato, onion, mushroom, carrot, corn, red bell pepper, peas, modified corn starch, salt, dextrose, wheat flour, onion powder, spice, vegetable oil, yeast extract, tomato powder, maltodextrin, flavor, soy sauce (soybeans, wheat, salt), modified milk ingredients, garlic powder, caramel, citric acid, silicon dioxide.
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Harvest Foodworks
https://harvestfoodworks.com/product/mulligan-stew/
Description hearty stew with goulash sauce Key Nutrional Information Serving Size (oz) Energy (calories) Protein (g) Fat (g) Carbohydrates (g) Water Required (cups) 14 327 18 5 62 4 Preparation 1. Stir each pack of main ingredients and sauce into 4 cups of COLD water. Bring to boil and simmer uncovered over medium heat for 10 minutes. Stir often. 2. Add spice to taste, let stand for 5-10 minutes, serve and enjoy ! Ingredients Vegetable pasta [durum semolina and/or wheat flour (contains thiamine mononitrate, riboflavin, niacin), vegetable powders (spinach, tomato, carrot, parsley), spices], textured vegetable protein (soy flour, caramel color), potato, onion, mushroom, carrot, corn, red bell pepper, peas, modified corn starch, salt, dextrose, wheat flour, onion powder, spice, vegetable oil, yeast extract, tomato powder, maltodextrin, flavor, soy sauce (soybeans, wheat, salt), modified milk ingredients, garlic powder, caramel, citric acid, silicon dioxide.
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Mulligan Stew Recipe
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[ "" ]
null
[ "English Kim", "lizzie jane sikes" ]
null
This version of Irish beef stew contains an abundance of vegetables that are simmered with flavorful chunks of beef brisket, making it a very tasty beef stew recipe.
https://www.recipetips.com/favicon.ico
RecipeTips.com
https://www.recipetips.com/recipe-cards/t--2346/mulligan-stew.asp
Ingredients 2 tablespoons all-purpose flour 1 pound beef brisket, cut into 1" cubes 1 tablespoon vegetable oil 1 onion, chopped 8 ounces fresh mushrooms, sliced 6 cloves garlic, finely diced 6 ounces tomato paste 2 cups beef broth 12 ounces stout beer 6 large carrots, peeled and cut into 1" chunks 2 large potatoes, peeled and cut into 1" chunks 2 tablespoons fresh parsley, chopped THICKENING AGENT (if needed): 1 tablespoon corn starch 1 tablespoon cold water Coat cubed beef in flour. In a large skillet over medium high heat, add oil and brown beef on all sides. Remove beef from skillet. Sauté sliced mushrooms, onions, and garlic over medium heat for 3 to 4 minutes. Add beef, tomato paste, beef broth, beer, potatoes, and carrots. Simmer covered for one hour. If needed, thicken by mixing cold water and corn starch together and stirring corn starch mixture into the stew. Garnish with parsley and serve.
1480
dbpedia
2
83
https://www.billyparisi.com/irish-beef-stew-with-guinness-beer/
en
Irish Beef Stew Recipe
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[ "Chef Billy Parisi", "www.facebook.com" ]
2024-03-11T14:09:15+00:00
This delicious homemade Irish beef stew recipe is jam-packed with root vegetables, beef stew meat, and herbs simmered in a stout beer broth.
en
/favicon.ico?v=2022
Chef Billy Parisi
https://www.billyparisi.com/irish-beef-stew-with-guinness-beer/
This delicious homemade Irish beef stew recipe is jam-packed with root vegetables, beef stew meat, and herbs simmered in a stout beer broth. The flavors in this rich dish are incredible. ‘Tis the season full of fish frys, corned beef, and other hearty spring favorites. In Chicago, it’s still always cold in March, so soup is still on the menu. This Beef Stew is essential for celebrating St. Patrick’s Day, but it’s also delicious all year round. Irish Beef Stew Irish beef stew is a classic dish of beef and vegetables that are cooked until tender in a flavorful broth. Both tomato paste and Dark Beer are traditionally used to give body, color, richness and flavor to the stew. There can also be adaptations to the recipe with the inclusion of different root vegetables. This stew was said to be created in the 1600s by Irish shepherds and farmers who had few ingredients but needed to make a hearty meal. It was later expanded upon during hard times in the depression as Mulligan Stew, which has more vegetables in it. Ingredients and Substitutions Oil — Any neutral-flavored oil will work, like avocado oil. You can also use tallow, lard, ghee, or clarified butter. Onions – I used a yellow onion, but a white or sweet onion can also be used. In addition, you will need some whole garlic cloves. You can also add in 1 to 2 thinly sliced leeks as well if you’d like. Vegetables — My recipe used carrots and parsnips. However, you can also add turnips, rutabaga, celeriac root, or any other root vegetables that you see fit. If you add more of these, you may need more stock to the recipe. Beef — This recipe will work with beef stew meat, such as top or bottom round, flank, sirloin, chuck, ribeye, or rump roast. Tomato Paste – You need some tomato paste for color, body, and flavor. Beer — The best beer is a dark one, such as a stout or porter. I used Guinness, of course. If you do not drink alcohol, then simply skip this ingredient and procedure. Stock — Beef stock is best for the most flavor. However, you could use vegetable stock, chicken stock, brodo, or water if that is all that is available. Potatoes – Yukon potatoes would be the more classical potatoes to use. Substitute with Russets or red potatoes if that’s all you have. Herbs – I used a combination of fresh thyme and parsley. Fresh rosemary would also be an option in this beef stew. How to Make Irish Beef Stew Caramelize the onions until brown over low heat in a large pot with oil, about 20 minutes. Next, add in the carrots, turnips, and garlic and sweat over low heat for 5-10 minutes. Remove the vegetables and add the pot back to the burner over medium-high heat with more oil. Add in the meat and brown on all sides, about 4-6 minutes. Pince with the tomato paste over low heat to help thicken. Add in the Guinness and cook for 1 to 2 minutes or until thick and slightly reduced. Pour the stock and simmer over low heat for 45 minutes to tenderize and braise the beef. Add in the sweated vegetables, potatoes, herbs, salt, and pepper and cook for a further 15 minutes or until the potatoes are tender and serve. Make-Ahead and Storage Make-Ahead: For freshness it’s best to serve this soup once it is finished cooking. However, it can be made up to 2 days ahead. How to Store: Cover and keep in the refrigerator for up to 5 days. It will freeze well covered in the freeze for up to 2 months. Be sure to thaw in the fridge for 1 day before reheating. How to Reheat: Add the desired amount of Irish beef stew to a small pot and cook over low heat until hot. More Soup Recipes
1480
dbpedia
3
20
https://anaffairfromtheheart.com/mulligans-stew/
en
Simple Family Beef Stew Recipe
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[ "Michaela Kenkel", "www.facebook.com" ]
2024-03-13T16:11:45+00:00
This old family recipe for Mulligan's Beef Stew is made with simple ingredients and can be made on the stovetop or in your slow cooker.
en
An Affair from the Heart
https://anaffairfromtheheart.com/mulligans-stew/
An oldie but a goodie! This hearty and easy recipe for Mulligan Stew features tender beef chunks simmered with carrots and potatoes in a tomato soup broth. This stovetop recipe is perfect for a quick family dinner. This stew recipe bears my Mother-in-Law’s name in their church cookbook, and this family recipe is her “claim to fame” among stew recipes. I always say that church cookbooks are the best because who is going to share a recipe with their whole community with their name attached if it’s terrible? No way, I mean who needs to be judged? If you have never made stew before, try this one. It’s a simple and easy-to-follow recipe that you can make in your crock pot or on your stovetop. It is the perfect comfort food that we simply serve with bread and butter. This recipe is my hubby’s favorite comfort food, and he especially loves it when it’s snowing and blowing outside. Not that it has to be cold to enjoy this, we eat it year-round! Mulligan Stew You really can’t go wrong with classic ingredients like beef, carrots, and potatoes. True stew staples that add flavor, texture, and color to a hearty and nourishing dish. Simmering these ingredients with onions, tomato soup, and some browning sauce creates a savory, wholesome dish that’s bound to be loved by all. Mulligans Stew This mulligan stew recipe is a true classic. Thought to have originated in the early 1900’s by American hobos when food was often scarce, this stew was usually made with whatever meat or vegetables people could scrape together. Nowadays our access to food is a little easier but it’s still a great recipe to come back to as food prices increase as you can use whatever you’d like to make this mulligan stew. If you love this beef stew recipe you are sure to love these too: Beef and Barley Stew, Ground Beef Ragout, or Beef and Noodles. Mulligan Beef Stew Simple to prepare with your choice of meat and fresh or frozen vegetables, this mulligan beef stew is very versatile and easily customizable. I’d say it’s also a great ‘clean out the fridge’ kind of stew where you can use whatever leftover ingredients you have at the end of the week. Serve the stew with these Buttermilk Biscuits or this Honey Cornbread and you’ve got the perfect meal. Ingredients for this easy recipe for mulligan stew For complete ingredients and instructions scroll to the bottom of this post for the full printable recipe card. Beef stew meat – Choose your favorite type of stew meat. Oil – I like to use extra virgin olive oil but any kind of oil will work. Salt and pepper – Add salt and black pepper to taste. Tomato soup – A can of tomato soup adds flavor. Water – Use 2 cans of the tomato soup can. Carrots – Sliced carrots add some color and texture. Potatoes – Any type of potatoes, cubed, add more flavor and texture. Onion – I used a white onion, chopped, but any type of onion will work. Celery seed – Celery seed adds more flavor. Kitchen Bouquet – This browning sauce is optional but it does add a deep savory flavor. I like to add a couple of chopped stalks of celery to mine also. My Mother-in-law uses frozen stew veggies in hers sometimes, too. The other thing that makes this super yummy is if you can find those little frozen pearl onions, but I can’t always find them. How to make this mulligan stew recipe This one-pot beef stew comes together quickly and easily. Heat oil in a Dutch oven over medium heat. Add stew meat, and season with salt and pepper. Use a wooden spoon to gently stir. Brown meat evenly and stir to remove any of the brown bits at the bottom of the pot. Add Kitchen Bouquet. Reduce heat. Add tomato soup and water, cover, and let simmer for about an hour, or until meat is tender. Add carrots, onion, potatoes, and celery seeds. Cover and cook for 30 minutes more. If there is not enough liquid add a little water. If the stew is too thin, cook uncovered to thicken. Leftover mulligan stew can be stored in an airtight container in the fridge for up to 3 days. You can also freeze the leftovers for up to 3 months. Defrost in the fridge overnight and reheat over the stove or in the microwave. Love it? Pin it! If you love this hobo stew make sure that you don’t lose it! Pin it to your favorite Pinterest recipe board before you go! FAQs about this classic Irish stew What is Mulligan stew made of? Mulligan stew is usually made with meat, potatoes, and vegetables. You can also throw in whatever else you have on hand. Why do they call it Mulligan stew? This soup is called Mulligan after a popular Irish last name as the stew is an adaptation of a classic Irish Beef Stew. During the Great Depression, this type of stew was made with whatever food scraps people could find. What is another name for mulligan stew? Another name for Mulligan stew is hobo stew. What is hobo stew made of? A hobo stew is made with whatever meat or vegetables you can scrounge up. What is a Mulligan? A Mulligan is a stew made from odds and ends, food scraps, or whatever bits and pieces you can find. What’s a great side dish to Beef Stew? Peasant Bread Crusty Dutch Oven Bread Crock Pot Applesauce Cheesy Cornbread Drop Biscuits Substitutions Remember that when it comes to making substitutions in recipes, you don’t need to be afraid to get creative and use ingredients that suit your personal taste and dietary preferences. Make it your own! Use ground beef instead of beef chunks. Try adding green beans or corn for more veggie goodness. Substitute a combination of tomato paste and cold water for the tomato soup. Tips & Tricks If possible, use a waxy potato which will hold up better in the stew. Russet potatoes may be too starchy and dissolve in the stew but red potatoes will hold up better. Make slow cooker mulligan stew by letting the ingredients simmer on low in your slow cooker instead of over the stove. Simmer the beef first then place everything in the slow cooker. For added flavor stir in a few bay leaves, a few cloves garlic, or Worcestershire sauce. If you’d prefer mulligan soup, add beef broth or chicken broth to thin out the stew. For a heartier stew add lima beans or any canned beans you happen to have in the pantry. If you want a super thick stew you can stir one of the following thickening agents; all-purpose flour or cornstarch. More Recipes to Love Oyster Stew Rustic Harvest Stew Taco Stew Stuffed Pepper Soup Hamburger Soup With Or Without Noodles (pictured above) This Mulligan’s Beef Stew is the perfect comfort food. I hope that your family loves it for generations to come, just as mine has. This recipe was originally posted on December 9, 2015. It has been updated to improve user experience and reshared on March 13, 2024.
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dbpedia
0
22
https://www.synonym.com/synonyms/mulligan-stew
en
Another word for MULLIGAN STEW > Synonyms & Antonyms
https://www.synonym.com/…synonym-logo.jpg
https://www.synonym.com/…synonym-logo.jpg
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Similar words for Mulligan Stew. Definition: noun. ['ˈmʌlɪgən'] Irish version of burgoo.
en
//www.synonym.com/public/images/icons/favicon.ico
Synonym.com
https://www.synonym.com/synonyms/mulligan-stew
3. stew verb. ['ˈstuː'] be in a huff; be silent or sullen.
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dbpedia
3
77
https://atgbrewery.com/event/burgoo-bash-2024-03-16/
en
Against the Grain
https://craftpeak-cooler…5770c564f7c2c657
https://craftpeak-cooler…5770c564f7c2c657
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null
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2024-03-16T00:00:00
en
https://craftpeak-cooler…00b9014b91fb355e
Against the Grain
https://atgbrewery.com/event/burgoo-bash-2024-03-16/
Saturday, March 16 – 3pm to 6pm @Slugger Field West Concourse “Hall of Fame” Kentucky’s second favorite export, Burgoo, grabs the spotlight on Saturday March 16th in an event brought to you by ATG and APRON Inc., and presented by Monks Road Bourbons & Gins, to be held at Slugger Field West Concourse “Hall of Fame”. The tradition continues with the Monk’s Road Cocktail Contest and a new feature (Cornbread category being highlighted as Burgoo’s perfect companion) and will benefit Apron Inc. Cocktails and ATG Beer will be available for purchase! This Pro- (accomplished Chefs across the city) Am (great home cooks from across the city) brings out the best recipes of our beloved stew with old, new, and inspired creations that will make this a perfect Saturday Burgoo Bash! The Bash keeps getting bigger so space needed to be bigger hence the move to the “Hall of Fame” location. The Ticket Price will allow you to taste until your heart’s (or belly’s) delight. Burgoo, the unique Kentucky stew, is interpreted in a multitude of ways. “Burgoo is a stew, like Irish or Mulligan stew, and is served with cornbread or corn muffins which is the true Kentucky way. A portion of the proceeds of tickets sold will proudly benefit APRON, Inc. Apron is a local non-profit establishment that assists the Service Industry workers in the Louisville, KY metro area. Apron steps in when individuals are injured, or illness hinders their ability to work. The detes: General Admission – 3pm – 6pm $35 Ticket Price Covers All Tasting Benefiting Apron, Inc. Featuring Monk’s Road Cocktail Contest Burgoo AND Cornbread Competition Live Music by The Whiskey Bent Boys GET TICKETS HERE! Does your Burgoo have what it takes? We are also calling all Burgoo chefs. Both home chefs and professional/restaurant chefs mastering this Kentucky delicacy! Participants will compete for top honors in three categories: Most Creative Recipe, The People’s Choice and a panel of celebrity judges will select Best in Show. Prizes include trophies, gift certificates and more, but most importantly, bragging rights! The competition is open to the first 30 participants with 15 spots reserved for home chefs and 15 spots for restaurant entrants. CLICK HERE FOR COCKTAIL CONTEST Judging info below: Burgoo Awards Overall Best Burgoo – 1st, 2nd, and 3d place: Burgoo’s will be judged according to 5 main categories, and and awards will be given to the top 3 overall. Best Decor – Decorate your table to show your burgoo spirit! People’s Choice Award- To be voted by people coming in to eat. Judging Criteria: 1. Appearance – Burgoo should look appetizing. Consider a garnish. 2. Aroma – Burgoo should have a good nose and excite the pallete. 3. Consistency – Burgoo must have a good ratio between sauce, meat, and/or other ingredients. It should not be dry, watery, grainy, lumpy, or greasy. 4. Taste – Taste is the most important factor! The taste should consist of a combination of meat, sauce, vegetables, spices, etc. and no particular ingredient should be overpowering. 5. After-taste – What does it leave behind? Spicy or savory does it linger and leave you wanting more? Cornbread Awards Overall best cornbread – 1st, 2nd, and 3rd place: Cornbread will be judged according to 4 main categories, and awards will be given to the top 3 overall best cornbread. Unique Cornbread: Looking for the cornbread that is unique and stands out in a positive or interesting way. People’s Choice: To be voted on by those coming to eat for the day. Judging Criteria: 1. Appearance – Cornbread should look appetizing. Consider plating and presentation. 2. Aroma – Cornbread should smell good. This also indicates what’s in store when you taste it. 3. Consistency – Cornbread must have a good ratio between ingredients. Be mindful of texture. It should not be dry, soggy, doughy, grainy, lumpy, or greasy. 4. Taste – Taste is the most important factor. The taste should be pleasing and well blended, and no particular ingredient should be overpowering. MONK’S ROAD COCKTAIL CONTEST: Show off your cocktail skills. Find details about our cocktail contest sponsored by Log Still Distillery here: https://atgbrewery.com/news/burgo-bash-cocktail-contest/ Participants must submit their cocktail recipe to [email protected] before midnight on 2/28. 6 Finalists will be selected by Log Still Distillery to compete in our live judging on March 3rd, hosted at Against the Grain Downtown Public House.
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dbpedia
3
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https://spicedblog.com/mulligan-stew/
en
Beef and potato soup - perfect comfort food for a cold day!
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[ "David", "www.facebook.com" ]
2021-01-01T13:18:07+00:00
Also known as a community stew, a Mulligan Stew is a tasty way to bring folks together.  This beef and potato stew is excellent comfort food on a cold day!
en
https://spicedblog.com/w…piced2-32x32.png
https://spicedblog.com/mulligan-stew/
Also known as a community stew, a Mulligan Stew is a tasty way to bring folks together. This beef and potato stew is ideal comfort food on a chilly winter day! If ever there was a time for a mulligan, it’s now. 2020 was a bit of a hot mess, wouldn’t you agree? The Great Quarantine was nice in some ways in that I got to spend a lot of time with Laura, Robbie and our two new puppies. But trying to work while also edutaining (that’d be educating + entertaining) a 4-year-old is enough to drive anyone mad. Let’s take a mulligan on 2020 and start the new year with a clean slate! The term mulligan is often used in golf when a player gets to take an extra free shot following a particularly bad shot. You basically get to replay the shot. That’s how I feel about 2020. Let’s just put the ball back on the tee and try that year again. (On a related note, did you know that the opposite of a mulligan is a ‘gilligan?’ That’s when an opponent can request that you make a particularly good shot again. Maybe 2021 can be a gilligan year!) Mulligan Stew Despite the use of the term above, Mulligan Stew is actually not related to golf. Like many recipes, the naming origins of Mulligan Stew are a bit murky. However, it is generally accepted that this stew originates from Ireland where ‘mulligan’ is a stand-in term referring to an Irishman. Mulligan Stew is essentially a classic Irish stew, but with the use of beef instead of mutton. This stew is a popular ‘community stew’ where each member of the community contributes part of the recipe. Someone builds a fire for cooking. Someone else finds the meat. Another person rustles up whatever veggies they can find. The finished stew is essentially a catch-all recipe using whatever ingredients are available. A Mulligan Stew is also called a ‘hobo stew’ as it was a popular meal in hobo camps in the early 1900’s. The stew was often cooked in a large can over an open fire. Other regional variations of the Mulligan Stew are quite popular, too. In Kentucky, the term ‘burgoo’ refers to a communal stew, although burgoo is often spicier than Mulligan Stew. In fact, a study by the Works Progress Administration noted that the concept of burgoo began when a Confederate army cook put “potatoes, tomatoes, onions, some cabbage, twenty-nine blackbirds, three crows, a goose, several hens, and a young pig” in a powder kettle and let the whole thing simmer. Talk about a stew made from whatever you could find! Mulligan Stew has certainly evolved over the years. After all, I don’t think hobos would have had ready access to beef and frozen veggies. And this version is cooked on a stovetop and in the oven rather than over an open fire. I’m sure it could still be cooked over an open fire, but I don’t have a lot of experience in that type of cooking. That, and it’s really flippin’ cold outside right now – I think I’ll stay inside. Nevertheless, the point remains that this stew is a great catch-all recipe that uses whatever ingredients you happen to have on hand. (Thus the use of both fresh and frozen veggies in this recipe.) As we head into the new year, I hope this year is much better than the last! Cheers, and I hope you enjoy a good hot bowl of this Mulligan Stew sometime soon! Did you make this Mulligan Stew at home? Leave a comment, or snap a photo and tag me on Instagram (@Spicedblog). I’d love to see your version! Looking for other tasty soup and stew recipes? Check out these other favorites, too: Cheeseburger Soup Ribollita (Tuscan White Bean Stew)
1480
dbpedia
1
97
https://naturesfoodpatch.com/mulligan-stew/
en
Nature's Food Patch
https://naturesfoodpatch…an-Stew_BLOG.jpg
https://naturesfoodpatch…an-Stew_BLOG.jpg
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[ "" ]
null
[ "naturesfoodpatch" ]
2021-03-01T09:28:40+00:00
en
https://naturesfoodpatch…avicon-32x32.png
Nature's Food Patch
https://naturesfoodpatch.com/mulligan-stew/
Bring all the best ingredients together in one, steamy pot with this Mulligan Stew! Often thought of as a St. Paddy’s Day entrée, Mulligan Stew was meant for improvising, so throw whatever you’ve got in the pot with the brisket, potatoes and green beans. With such great foundational flavors coming from the garlic, bay leaves, onions, and thyme, you can’t go wrong! This recipe features a bit of stout beer, if you have it, to really up the Irish ante. Ingredients: 2 pounds brisket, cut into 1-inch pieces 2 tablespoons olive oil 1 medium yellow onion, chopped 2 large garlic cloves, minced 1 tablespoon tomato paste 4 cups chicken or beef stock 1 cup stout beer 1 bay leaf 1/2 teaspoon dried thyme 1 teaspoon sea salt 1/2 teaspoon ground black pepper 2 medium carrots, peeled & cut into 1-inch pieces 3/4 pound Yukon gold potatoes, cut into 1-inch pieces Directions: 1 In a 6-quart stockpot, heat oil over medium heat. Add brisket and brown on all sides. Remove from pan and set aside. 2 Add onion and saute until tender, adding more oil as needed. Stir in tomato paste and garlic; cook for an additional minute. 3 Add stock, stout, bay leaf, thyme, salt, and pepper. Return brisket to the pot and bring to a simmer, cover, and reduce heat to low; continue to cook for 1 1/2 hours. Add potatoes and carrots; cook for an additional hour. 4 Add in green beans in the last 30 minutes. When brisket is fork tender, remove 1/4 pound green beans, cut into 1 inch pieces bay leaf. Adjust seasoning to taste and serve. DAIRY-FREE • 3 HR • SERVES 4 Recipe provided by INFRA.
1480
dbpedia
2
95
http://ourmakersacresfamilyfarm.blogspot.com/2014/10/mulligan-stew.html
en
Our Maker's Acres Family Farm
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[ "Kyle Sonnier", "View my complete profile" ]
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A week ago I got a phone call from my neighbor.  Our neighbors are great.  We love them.  It is such a blessing to have good neighbors.  The...
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About Me Kyle Sonnier Jennings, Louisiana, United States Join our family on our daily journey toward Biblical Agrarianism. View my complete profile
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https://sandychatter.wordpress.com/2009/06/19/slumgullion-stew/
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Slumgullion Stew
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2009-06-19T00:00:00
In another life, perhaps, I might have been a food historian (although I sometimes wonder if there even was such a thing when I was going to school). This is a subject that fascinates me and over the years, I’ve accumulated a bookcase filled with books on the history of food, recipes, food cultures in…
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Sandy's Chatter
https://sandychatter.wordpress.com/2009/06/19/slumgullion-stew/
In another life, perhaps, I might have been a food historian (although I sometimes wonder if there even was such a thing when I was going to school). This is a subject that fascinates me and over the years, I’ve accumulated a bookcase filled with books on the history of food, recipes, food cultures in various parts of the world – (examples of this might be “A Taste of History, 10,000 years of food in Britain” by Maggie Black, or “The Joy of Eating” by Katie Stewart, or “The Food Chronology” by James Trager, or another favorite, “The Delectable Past” by Esther B. Aresty). You get the picture. And nothing presents a greater challenge than being introduced to an unfamiliar dish or recipe and asking myself “What’s in this dish? How is it made?” That was my situation in Oregon on the coast one day in September at a place called Moe’s on the pier in Florence. “Slumgullion” was on the menu. I had no idea what Slumgullion was. “It’s good,” my friend Bev assured me. I took her word for it; we both ordered bowls of slumgullion with a side of garlic cheese bread. But back home, I couldn’t find slumgullion in my dictionary, or in ANY of my seafood/fish cookbooks, or ANY of my Oregon or Washington cookbooks. I also checked my Florida cookbooks since a lot of seafood recipes originate there. Nada. It was not listed in a favorite reference book called “The Encyclopedia of Cookery”. “The Food Chronology” makes no mention of slumgullion. All was not lost; Google can usually come to the rescue and there I found a definition “A seafarers term for a meaty and thick stew which contains a little bit of everything” which sounds about right. But then I found a website www.kitchenproject.com/german/recipes/slumgullion) which offers the German Slumgullion and states that “This dish got its name from two words put together, “slum” which was an English word for mud, and “gullion” which was a term that miners used for a pit…the homes were often poor and used any kind of meat (even squirrels and birds) that they could find and any vegetable, bean or starch they had on hand to make enough food to feed the whole family. Similar is the Irish mulligan stew.…” Nowadays, the author claims, the modern slumgullions usually have a combination of any meats or vegetables you might have on hand and maybe a can of tomato or mushroom soup and some noodles. Answers.com defines slumgullion as a watery meat stew. Then I found a website, www.cooks.com, in which nearly thirty recipes for “slumgullion” are offered, all appearing to start with some onion and ground beef and after THAT I found www.lefoodnews.com in which food writer Gary McCarty writes, “Okay, so I had never heard of slumgullion (an Irish meat and veggie stew-like substance) until I announced yesterday via e-mail that I was whipping together some turkey chili with leftover fowl and whatever chili-like ingredients I could find in the kitchen. A friend then replied via e-mail that he was making turkey slumgullion, which sounded suspiciously akin to the methodology of using whatever was on hand that I employed with my chili. Anyway, I then felt obliged to look up some slumgullion recipes, but none sounded particularly pristine or Irish…” (the ground beef and onion didn’t sound particularly slumgullion-ish to me, either) – but I think it’s fairly safe to say that “slumgullion” in the loosest of definitions is a pot of whatever leftovers you find in the frig and toss together to make a stew or chowder. My sister Becky used to make a stew out of leftovers that we generally referred to as “Everything but the kitchen sink” stew. Slumgullion wasn’t in our vocabulary. That being said, the most interesting definition turned up in an issue of http://www.word-detective.com: Dear Word Detective: My daddy (a poorly educated word-lover) liked to call apparently ordinary beef stew “slum gullion.” I find myself doing so, not knowing what it really means. The “slum” makes it sound like it’s connected to poor people, but what’s a “gullion”? Modern dictionaries I’ve consulted are vague or worse. Help?. Yes, modern dictionaries are no fun at all, full of dull downers like “origin unknown” and, as the Oxford English Dictionary puts it in this case, “probably of fanciful formation.” But “slumgullion” is indeed a well-established word with a long history, today meaning a kind of hash or stew, especially one of humble origins. The earliest occurrence of “slumgullion” recorded in the Oxford English Dictionary is from Mark Twain’s “Roughing It” in 1872 (”He poured for us a beverage which he called ‘Slumgullion’”), which Twain used in the then-current sense of “a weak or inferior drink.” In the 1880s, “slumgullion” was apparently also used to mean the watery refuse from processing whale blubber as well as the muddy sludge created by mining operations. The earliest use of the “stew” sense of “slumgullion” yet found dates to 1902 (Jack London, “Daughter of Snows”: “‘What do you happen to call it?’ ‘Slumgullion,’ she responded curtly, and thereafter the meal went on in silence”), and, given the earlier meanings of the word, that must have been seriously nasty stew. So the root sense of “slumgullion” appears to boil down to “unappetizing liquid concoction,” which probably isn’t fair to all the decent stews it’s been applied to over the years”. (I really dig the Word Detective website). Now you know the rest of the story. If you are in Florence, Oregon, go to Moe’s and try their hearty, thick, yummy slumgullion stew. It’s neither unappetizing nor watery. The slumgullion at Moe’s resembled and tasted like a clam or fish chowder, with a liberal sprinkling of cooked small shrimp scattered over the top of the soup. Yum! (originally published in Inky Trail News. Reprinted with permission) Happy Cooking! Sandy
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https://greensdictofslang.com/entry/u2452li
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mulligan, n. — Green’s Dictionary of Slang
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[]
[]
[ "" ]
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[ "C. Samolar", "C.L. Cullen", "C. Shafer", "Bentley & Corbett", "B. Jackson", "‘Goat’ Laven", "F. Brown", "N. Algren", "B. Rodgers", "I. Doig" ]
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J. London ‘And ’Frisco Kid Came Back’ in High School Aegis X (4 Nov.) 2–4: I got ter rememberin’ de las’ mulligan I had [...] it made me mouth water ter t’ink uv it. Yukon Midnight Sun (Dawson, Yukon Territory) 10 Jan. 3/4: All the roadhouses served big Christmas dinners and most of them made a mulligan. N.Y. Times 12 Dec. n.p.: ‘A mulligan,’ he said, ‘is the last meal in camp when you are sixty or more miles from the nearest town. When there is not enough of anything to make even half a meal, why then everything that is left is dumped into the pot and cooked, and the outcome is what we in Nevada call a mulligan.’. ‘A-No. 1’ Snare of the Road 27: What on earth is the use, kid [...] to shin yourself alive for the sake of [text illegible] at fancy scenery when to do so one has to miss so many mulligan stews and other good things. Cairns Post 12 Mar. 7/4: The British Recruiting Mission have prepared a glossary of trench slang [...] Mulligan.-A stew usually made of the regular ration issue and whatever extras may come to hand. Sometimes cooked in a shrapnel helmet . L.N. Smith Lingo of No Man’s Land 56: MULLIGAN Irish stew; the meat and vegetable stew served out to the soldiers in the trenches. MULLIGAN BATTERY The cook wagon. P. & T. Casey Gay-cat 11: It was a mulligan. Everything was in that stew — meat, potatoes, onions, bread — an appetizing hodge-podge. in W. Winchell On Broadway 14 Nov. [synd. col.] I’ve developed a passion for Mulligan Stew. D.M. Garrison ‘Oilfield Idyls’ in Botkin Folk-Say 153: Duke gets the victuals for the mulligan. ‘Goat’ Laven Rough Stuff 33: We were strolling down the jungles, and we met a few of the boys as they were cooking up their mulligan stew. F. Brown Fabulous Clipjoint (1949) 190: We’re bums now, kid. Ever eat a mulligan? Daily Ardmoreite 19 Apr. 4: My senses tell me ’tis mulligan stew that gently strokes my nasal membranes with its soul-satisfying aroma [DA]. N. Algren Chicago: City On the Make 71: The last survivors cook up the earth’s final mulligan. B. Jackson Get Your Ass in the Water (1974) 74: I even built jungle fires beneath the northern stars / and eaten Mulligan with the dirtiest of bums. B. Rodgers Queens’ Vernacular 107: Some of these migratory men were not loathe to sharing their Mulligan stew and bedrolls with younger runaways. I. Doig Eng. Creek 96: A brimming mulligan stew. M. Petit Peacekeepers 207: ‘Does this stuff have a name?’ I asked. ‘It’s called mulligan stew,’ Farley answered. ‘It’s easy to make. Whatever you can find goes into the pot.’. (con. 1920s) O.D. Brooks Legs 31: Man oh man, that mulligan smells good. Bentley & Corbett Prison Sl. 67: Mulligan Old term for stew. L. Stringer Grand Central Winter (1999) 222: In the old, skid-row-bum, rail-riding-hobo incarnation, the liquor bottle was an emblem as indispensable as Mulligan stew. (con. 1968) J. Corbett West Dickens Avenue (2004) 179: Occasionally we [i.e. US Marines] make a meal together [...] We combine our donations and cook a ‘Mulligan stew.’.
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https://dl.acm.org/doi/fullHtml/10.1145/1953122.1953140
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ACM: Digital Library: Communications of the ACM
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[ "" ]
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[ "Pat Helland" ]
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Communications of the ACM Volume 54, Number 6 (2011), Pages 40-47 If you have too much data, then 'good enough' is good enough Pat Helland Table of Contents Lead-in Introduction The Erosion of Principles Einstein Was on to Something What the Heck Are You Talking About? Would You Like Some Mulligan Stew? Heisenberg was an Optimist Conclusion References Author Footnotes Figures In today's humongous database systems, clarity may be relaxed, but business needs can still be met. Article development led by acmqueue. queue.acm.org Classic database systems offer crisp answers for a relatively small amount of data. These systems hold their data in one or a relatively small number of computers. With a tightly defined schema and transactional consistency, the results returned from queries are crisp and accurate. New systems have humongous amounts of data content, change rates, and querying rates and take lots of computers to hold and process. The data quality and meaning are fuzzy. The schema, if present, is likely to vary across the data. The origin of the data may be suspect, and its staleness may vary. Today's data systems coalesce data from many sources. The Internet, B2B, and enterprise application integration (EAI) combine data from different places. No computer is an island. This large amount of interconnectivity and interdependency has led to a relaxation of many database principles. Let's consider the ways in which today's answers differ from what we used to expect. The Erosion of Principles Many different principles of classic SQL databases are being eroded by combining too much data: Unlocked data. Classic SQL semantics depend on the data in the database being locked. Unlocking the data changes the semantics from the classic database. Inconsistent schema. Different documents come from different sources. You need to deal with extensibility, different semantics, and unknown semantics. Extract, transform, and load. Data may come from many sources, and you are attempting to shoehorn it into something resembling commonality. Patterns by inference. Where are the connections that you didn't think of? What can you infer by continuously examining the data? Too much to be accurate. By the time you do the calculations, the answer may have changed. Too much, too fast—you need to approximate. Business needs lead to lossy answers. While we would like to be perfect, business needs answers even when the answers are not perfect. Sometimes, the data causes challenges. There may be a huge volume of data; it may be from many different sources or unclear sources; it may arrive over a period of time. Sometimes, the processing causes challenges. You may need to convert, transform, or interpret the data in a way that loses information (see Figure 1. You may need to make inferences and assumptions about the data. We can no longer pretend to live in a clean world. SQL and its Data Definition Language (DDL) assume a crisp and clear definition of the data, but that is a subset of the business examples we see in the world around us. It's OK if we have lossy answers—that's frequently what business needs. Einstein Was on to Something Huge scale has implications on the consistency semantics of the data. It turns out that most large systems in the NoSQL (not only SQL) genre cannot support transactions across all of their data. This carries implications on how data can be used together. Here, I examine some of the issues with data from distant systems. Transactions, classic databases, and "now." Transactions make you feel alone. The purpose of a database transaction is to give the appearance that nothing else is changing the data while you are doing your work. As a transaction geek, I've spent decades working on systems that provide a guaranteed form of consistency. One special form of this consistency is called serializability, or the appearance of a serial order. The individual transactions do not have to execute in serial order, but there must be at least one serial order that corresponds to the observed behavior. Each transaction shown in Figure 2 seems to be executing in a crisp and clear "now." Some stuff happened in the past; other stuff happens in the future; the transaction sees "now." The definition of "now" is the boundary within which a transaction can be applied. SQL databases depend on living in the "now" to provide their semantics. Though many SQL systems offer relaxed consistency semantics to increase concurrency, transaction serializability is still the clearest way to think about the general SQL mechanisms. Unlocked data is not "now." Messages and documents contain unlocked data that has been sent out into the wild, cruel world. When messages are sent, they usually cross boundaries that can support distributed transactions; hence, the data is not transaction protected. Instead, the data is typically given an identity and a version. The data from the originating system may change shortly after the message is sent. Unlocking it allows change. Messages and documents are always from the past. Simultaneity does not exist at a distance. Knowledge travels at the speed of light. By the time you see a distant object in the night sky, it may have changed. Similarly, by the time you receive a message from a distant computer, the data contained in that system may have changed. Transactions and application/business boundaries define simultaneity. Inside a single system (either one computer or a small number of computers) you can have a transactional database with transaction-protected application operations. Many single applications are growing so large that the implementation of these as a single transactional domain is impractical. Hence, we are now seeing applications using NoSQL-style data in which different portions of an application's data live within different transactional boundaries. Some recent scalable systems offer a small collection of data within which you have transactional consistency. Across these boundaries, looser consistency is provided and the application is responsible for application-specific consistency. These include Google's Megastore1 and Microsoft's SQL Azure.4 Unlocked data: A blast from the past. All data on the Internet is from the "past." By the time you see it, the truthful state of any changing values may be different. Each independent database, system, or application will cultivate its own data, which will change over time. In loosely coupled systems, each system has a "now" inside and a "past" arriving in messages. By the time you've seen some unlocked message or document, the truth may have changed. If you depend on a set of data being cohesive, it must be written by its source as a single identity within a single atomic transaction. This cohesive data unit must have a unique identity and version. In today's large, loosely coupled systems, there will be many of these sets of data. Within each, the temporal nature can be cohesive. Across them, the application must reason about their different histories. Application semantics must deal with "now" and "then." Each application running in this large and loosely connected world must have its own subjective sense of "now," and it must understand that information from other systems is not in the same "now." Stuff may have changed by the time you see it. It is essential that business concepts accept these truths. This is no different from what took place in the years before telephones when people used handwritten messages and couriers to coordinate business. By necessity, the solution to this temporary ambiguity (the uncertainty about the truth) must be handled in an application-specific way. Different business problems have different business mechanisms for coping with uncertainty. One of my favorite notifications is: "Usually ships in 24 hours." This tells you absolutely nothing about any guarantees, but it is incredibly useful—I am always adding or removing things from my shopping cart based on this ill-defined nonguarantee. In large, loosely coupled distributed systems, we must also recognize that there's more than one computer. Each of these computers will have its own time domain and its own sequence of transactional history. We must build our applications to cope with the ambiguity of these multiple histories. What the Heck Are You Talking About? When data is published in a document or sent in a message, there is usually an attempt to describe it so the reader can understand it. The nature of this schema for the data is intrinsically different in a very large and loosely connected distributed world. Here, I discuss some of the challenges in communicating what is supposed to be communicated. Huge scale has implications on the consistency semantics of the data. It turns out that most large systems in the NoSQL (not only SQL) genre cannot support transactions across all of their data. Messages and schema. When a message is written in a distributed and heterogeneous system, the writing system (ideally) understands its semantics. At the time it is written, there is a context and intent. Hopefully, a schema describing the intention of the message accompanies the content explicitly or by reference. The goal of this schema would be to facilitate the understanding of the intent of the message. Messages are immutable. They are written, sent, and possibly retried. It is considered buggy to have a message retry semantically different from the first attempt. Thus, when describing the message, the schema information should be immutable, too. You know what you mean when you say it. When a message or document is written, the writing system knows its meaning. Frequently, some description or schema is attached to the document to facilitate the reader in figuring out what the sender meant. This description may be in any of a number of representations including XML (and its many schema variants). One nice thing about XML is that essentially all systems can parse it well enough to get confused about the semantics of the message rather than the syntax. This is a huge advancement. I'm trying to understand you but your accent is thick. Unless the reader of a message or document is specifically programmed for it, there will likely be confusion. The meaning of the message, the interpretation of its fields, and much more will be subject to approximation and a loss of clarity. Different companies, different countries, and even different regions within a country have different understandings of data. Sometimes it is harder to communicate with a different department inside the same company than with some external partners. (Of course, there are always contextual issues that are notoriously difficult to capture. The schema author will likely do his or her very best to express the meaning of the data. But when modern readers try to decipher a medieval work, there are cultural assumptions that may be as inscrutable as those posed to the parents of teenagers. Similar challenges pervade message and document schema.) Who's the dog and who's the tail? When two organizations try to communicate, there is always an economic dog and an economic tail. The dog wags the tail and the tail moves. In messaging and/or document definition, it is the economic dog that defines the semantics. If there is any ambiguity, the onus remains on the economic tail to work it out. Walmart, for example, is a dominant force in retailing and dictates many things to manufacturers that want to sell through it. In addition to packaging and labeling standards, Walmart imposes messaging standards for communication with the manufacturers. Walmart prescribes the meaning, and the manufacturers adapt. Schema versus name/value. Increasingly, schema definition is captured in the "name" of a name/value pair. This can be seen in the move from a SQL DDL (which is intended to be a tight and prescriptive statement of the meaning of the data) to XML (which is much more intended as the author's description of what was written in the message or document). Name/value pairs (and their hierarchical cousins in XML, JSON, and the like) are becoming the standards for data interchange. We are devolving from schema to name/value pairs. The transition away from strict and formal typing is causing a loss of correctness. Bugs that would have been caught by a stricter description can now squeeze through. On the other hand, we are evolving from tightly defined prescriptive schema to the more adaptable, flexible, and extensible name/value pairs. In very large, loosely coupled systems, adaptability and flexibility seem to offer more value than crispness and clarity. Extensibility: Scribbling in the margins. Extensibility is the addition of stuff that was not specified in the schema. By definition, it is data the reader did not expect but the sender wanted to add, anyway. This is much like scribbling additional instructions in the margins of a paper form that was not designed for such additions. Sometimes the person reading the form will notice these additional instructions, but sometimes not. When data is contained inside a database, it may be normalized and subjected to DDL schema transformations. When data is unlocked, it must be immutable. Stereotypes are in the eye of the beholder. A person dresses in a style usually intended to provide information to strangers. When people began to transition from living in small villages (where everyone knew you and knew what to expect from you) to living in large cities (where most of the folks you encounter are strangers), it became important to signal some information to others by dressing in a particular way. People dynamically adapt and evolve their dress to identify their stereotype and community. Some groups change quickly to maintain elitism (for example, grunge); others change slowly to encourage conformity (for example, bankers). Dynamic and loose typing allows for adaptability. Schema-less interoperability is not as crisp and correct as tightly defined schema. It presents more opportunities for confusion. When interpreting a message or document, you must look for patterns and infer the role of the data. This works for humans when they examine a stranger's stereotype and style. It allows for flexibility for data sharing (which includes a cost for making mistakes). Sure and certain knowledge of a person (or schema) has advantages. Scaling to an infinite number of friends (or schemas) isn't possible. The emerging adaptive schemas for data like stereotypes in people. While you can learn a lot quickly (but not perfectly), it scales to very large numbers of interactions. Descriptive, not prescriptive schema. In very large and loosely coupled systems, we see descriptive, not prescriptive schema: Descriptive schema. At the time the data is written, the author describes what is intended. Prescriptive schema. The data is forced into a fixed format that is consistently shared by all authors. The larger and more disconnected the system, the more impractical it is to maintain a prescriptive schema. Over time, the attempt at consistency becomes a fragility that breaks. Natural selection drives extremely large systems away from consistency and prescription. Would You Like Some Mulligan Stew? In the early 1900s, hobos living on the rails would frequently eat "Mulligan stew."5 Members of the community would contribute whatever ingredients were available, and everything would be tossed into a community pot. Based on circumstances, there could be many different meats, fishes, vegetables, and other edibles all combined into the same stew. Leftovers would form the basis of tomorrow's stew. While this dish can be delicious, it's difficult to define its contents precisely. Many large systems extract data from a tremendous number of sources. This disparate data is processed, crunched, shoehorned, and pounded into a mush—a Mulligan stew of sorts. By combining data and reasoning about its relationship to other data, astonishing businesses have sprouted such as Google and Amazon. This section examines some of the mechanisms by which this is accomplished and the compromises needed in the process. Extract, transform, and load. Many data systems perform extract, transform, and load ETL: collecting data from one or more sources, converting it into a new form with a transformation, and then loading it into a data store for further operation (Figure 3). This is a valuable process growing in its use and scale. The transformation of the data is frequently a lossy operation, meaning that there is less information after the transformation than before. You can't take the transformed data and go back to the original information. It is much like creating a hamburger from some chunks of beef—you can't go back to the original form (see Figure 3). Lest you think this is meant as a criticism, I want to point out that I am very fond of hamburgers. Also, I am very fond of the gigantic data sets produced by these ETL operations, including the search indices of Google and Bing, as well as the product catalog from Amazon. While the result cannot support backward processing, which returns us to the source data, the resulting stew is really tasty. Building a heterogeneous product catalog. Shopping sites such as Amazon, Google Shopping, and Bing Shopping gather data from literally millions of sources through a combination of data feeds from partners and crawling the Web. Rarely is this data in a standard format, and, if it is, there are always challenges with the semantics. (This same discussion can apply to creating search information for Internet searches.) Typically, the first step involves cleanup. How can you unify the data so it can be compared and contrasted? For example: Who's the manufacturer? HP, Hewlett-Packard, Hewlett/Packard, Compaq, Digital, DEC, H-P? What's the color? Green, emerald, asparagus, chartreuse, olive, pear, shamrock? Mapping into a single value increases the ability to see the data as equivalent, but you may lose knowledge. Identity and ambiguity. There are many competing and unifying mechanisms for assigning a unique number for a type of product—for example, GTIN (Global Trade Identification Number), UPC (Universal Product Code), and EAN (European Article Number). Amazon internally uses its ASIN (Amazon Standard Identification Number), which includes the book-centric standard ISBN (International Standard Book Number). As an example of the challenges in standardizing identity, a different ISBN is assigned to each edition and variation (except reprinting) for each book. This means that there is a separate identity for the paperback and hardback of each book. Reviews and commentary on the literary value need to be connected separately across the identities. Similarly, some products have the same UPC even when they have different colors. For some reason, shoes carry no standard identification number but, instead, are identified by manufacturer and brand name (and some manufacturers recycle the brand names). Based upon these tenuous identities, a product catalog must now try to discern which merchants' offerings match other offerings. Can we determine an industry-standard identification? Can we accurately correlate this product from merchant A with the same product from merchant B so we can offer the customer a comparison? Transformation and consolidation. Once multiple products from a set of merchants are recognized as the same and mapped to a unique identity, it is time to create a unified product description. The best information from multiple merchants (and sometimes the manufacturer) is processed to create a catalog entry. Based on the identity, you want to get the best product description possible. Observing patterns by inference. Yet another form of knowledge is gathered by patterns and inference. By studying the contents of data, it is sometimes possible to infer that two seemingly disparate identities are really the same. This happens when looking at a catalog of shoes from different merchants, for example. The lack of an industrywide identifier such as a UPC for shoes means they are particularly subject to erroneously interpreting two shoe descriptions as independent items. Inference engines look at the relationships between identities (and attributes of the identities) to recognize that two ostensibly different items are the same. Once you realize two identities are the same, new relationships are recognized by merging the two identities into one. Inference engines are constantly appending new information to the data gleaned from the Web and partner companies. Serendipity when you least expect it. The recognition gathered by inference engines is incredibly valuable. Some important areas of application include: Fraud analysis. The recognition of fraudulent patterns of credit card usage is vital in online credit card usage. It is only because of these fraud-detection mechanisms that online payments are economically viable. Homeland Security. There is tremendous traction in tracking surprising patterns of suspicious people. There is also a recent growth in anonymizing identities in a pattern that shares relationships without divulging identities and violating privacy. Item matching in marketplace catalogs. Are those two SKUs the same product for sale? Inevitably, this "enhancement" of the source data results in new insight and increasing distance from the source data. What kind of stew is that mulligan stew? Identifying the provenance of data is increasingly difficult. Where did this result come from? Who is responsible for the correctness of the data? When data from multiple sources is smashed together with data from other derived sources, what is the provenance? What is to be done when legal changes mean that some of your input data should no longer be used? The loss of licensing rights and/or the divestiture of a portion of your company can mean the input data is no longer yours to use. If that input data has contributed to the Mulligan stew of your intellectual property, you have a problem. (There is some irony to be found in complaining about provenance in an article that uses Wikipedia for some of its references. Hmmm...) Through the looking glass. When considering the large and scalable applications that are gravitating to the NoSQL model, we must take into account the semantics of the derived data that inevitably accompanies them. The application probably wants a simplified and distilled view of the aggregated data. This view is inevitably a lossy prism that looks at a subset of the knowledge. But only by accepting the inevitability of the loss can we look for ways to gain business value from the resulting tasty stew. Heisenberg was an Optimist Werner Heisenberg6 showed that as things get small, you cannot know everything precisely. Well, it turns out, as things get big, we can get confused, too. How certain are you of those search results? Web search results are very challenging. Web crawlers are, well, crawlers. Ensuring that search results are relevant to the person issuing the request is notoriously difficult because of the ambiguity of the request and the sheer magnitude of the Web. The demographics of the audience affect the desired results. Teenagers frequently want different results than their parents, for example. The requester's location, interests, and recent searches dramatically affect the expected answers. The U.S. census is hard. Any census of a large collection of people is very hard to achieve. You cannot accurately count people when you can't be at every house at precisely the same moment. People move; people lie; people live with their girlfriends and don't tell Mom and Dad. Should you count by address, Social Security number, name, or something else? What if someone dies after you have counted him or her? What if someone is born after the family's house is counted but before the census is complete? Chads and the election results. In the U.S. presidential election of 2000, the results ended up depending on the State of Florida. The vote in Florida was nearly tied, and each recount yielded a different answer. Much of the ambiguity came from the automatic voting machines and the presence of chads (illustrated in Figure 4) that occasionally made it difficult (and/or subjective) to interpret the voters' intentions. The vote in Florida was very close by any measure, with the first result showing a difference of about 0.01%. In any large system, the inaccuracies don't matter much until precision is required. If the winner has a 10% lead, there is no need for a recount. Under scale, we lose precision. Big is hard! Time, meaning, mutual understanding, dependencies, staleness, and derivation all become a challenge. Heisenberg pointed out that at a small scale, uncertainties are a fact of life. In computing at a large scale, uncertainty is also a fact of life. Conclusion NoSQL systems are emerging because the world of data is changing. The size and heterogeneity of data means that the old guarantees simply cannot be met. Fortunately, we are learning how to meet the needs of business in ways outside of the old and classic database. Data on the outside versus data on the inside. In a paper presented at the 2005 Conference on Innovative Data System Research (CIDR), I observed that data that is locked (and inside a database) is seminally different from data that is unlocked.2 Unlocked data comes in clumps that have identity and versioning. When data is contained inside a database, it may be normalized and subjected to DDL schema transformations. When data is unlocked, it must be immutable (or have immutable versions). Another form of knowledge is gathered by patterns and inference. By studying the contents of data, it is sometimes possible to infer that two seemingly disparate identities are really the same. Database normalization is designed to help avoid update anomalies. In large-scale systems, you don't update data, you add new data or create a new version.3 The treatment of data in large-scale systems is seminally different. A new theory for data needed. The database industry has benefited immensely from the seminal work on data theory started in the 1970s. This work changed the world and continues to be very relevant, but it is apparent now that it captures only part of the problem. We need a new theory and taxonomy of data that must include: Identity and versions. Unlocked data comes with identity and optional versions. Derivation. Which versions of which objects contributed to this knowledge? How was their schema interpreted? Changes to the source would drive a recalculation just as in Excel. If a legal reason means the source data may not be used, you should forget about using the knowledge derived from it. Lossyness of the derivation. Can we invent a bounding that describes the inaccuracies introduced by derived data? Is this a multidimensional inaccuracy? Can we differentiate loss from the inaccuracies caused by sheer size? Attribution by pattern. Just like a Mulligan stew, patterns can be derived from attributes that are derived from patterns (and so on). How can we bound taint from knowledge that we are not legally or ethically supposed to have? Classic locked database data. Let's not forget that any new theory and taxonomy of data should include the classic database as a piece of the larger puzzle. It's a great time to be working with data. Lots of new and exciting things are happening! Related articles on queue.acm.org A Call to Arms Jim Gray, Mark Compton http://queue.acm.org/detail.cfm?id=1059805 Exposing the ORM Cache Michael Keith, Randy Stafford http://queue.acm.org/detail.cfm?id=1394141 The Case Against Data Lock-in Brian W Fitzpatrick, JJ Lueck http://queue.acm.org/detail.cfm?id=1868432 References 1. Baker, J. Bond, C., Corbett, J. C., Furman, J. J., Khorlin, A., Larson, J., Léon, J. M., Li, Y., Lloyd, A., Yushprakh, V. Megastore: providing scalable, highly available storage for interactive services. In Proceedings of Conference on Innovative Data Systems Research (Asilomar, CA, 2011); www.cidrdb.org/cidr2011/Papers/CIDR11_Paper32.pdf. 2. Helland, P. Data on the outside versus data on the inside. CIDR 2005; www.cidrdb.org/cidr2005/papers/P12.pdf. 3. Helland, P. Normalization is for sissies. Conference on Innovative Data Systems Research (2009); www-db.cs.wisc.edu/cidr/cidr2009/gong/20Helland.ppt. 4. Microsoft Developer Network. SQL Azure (2011); http://msdn.microsoft.com/en-us/windowsazure/sqlazure/default.aspx. 5. Wikipedia. Mulligan stew; http://en.wikipedia.org/wiki/Mulligan_stew_(food). 6. Wikipedia. Werner Heisenberg; http://en.wikipedia.org/wiki/Werner_Heisenberg. Author Pat Helland has been working in distributed systems, transaction processing, databases, and similar areas since 1978. For most of the 1980s, he was the chief architect of Tandem Computers' Transaction Monitoring Facility (TMF), which provided distributed transactions for the NonStop System. With the exception of a two-year stint at Amazon, Helland has worked at Microsoft Corporation since 1994 where he was the architect for Microsoft Transaction Server and SQL Service Broker. He is currently working on Cosmos, a distributed computation and storage system that provides back-end support for Bing. Footnotes DOI: http://doi.acm.org/10.1145/1953122.1953140 Figures Figure 1. Data transformation is frequently a lossy operation. Figure 2. Transactions executing in the "now." Figure 3. ETL operations can produce gigantic data sets. Figure 4. Chads created ambiguity in a large-scale data set—Florida's vote count. ©2011 ACM 0001-0782/11/0600 $10.00 Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists, requires prior specific permission and/or fee. Request permission to publish from permissions@acm.org or fax (212) 869-0481. The Digital Library is published by the Association for Computing Machinery. Copyright © 2011 ACM, Inc.
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Starting Mulligan Stew
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2024-05-11T00:00:00
the curvature of the Earth is overwhelmed by local noise
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ceoln
https://ceoln.wordpress.com/2024/05/11/starting-mulligan-stew/
This is a crazy book (so far, and I gather in general). I might just like this author, and have to read other things he’s written. It’s also a deeply silly book, but (again, so far) it’s done with enough panache and expertise that the silliness is forgivable, and (usually) enjoyable. Okay, so I did skip over parts of the multiple-page lists of random and silly and self-referential book titles (“…Bitter and Vicious: A Study of the Later Writings of Gilles de Sorentain by H. Poloie; The Vacant Mind by Sue Sunday; Meet Ms. Missy Massy by Ms. Madeline Munck; Repairing Your Tree’s Crotch by Henry Thoreau…”) and periodicals (“…Girls in Garters; Filthy Joke Review; The Journal of Lyrical Abstraction; Senator Street Rag; Steel Teeth; Relevant Dentistry; Varlet…“) things that a fictional character likes (“…sweet Georgia Brown, that ‘certain’ feeling, a black bottom (tsk-tsk), blue room, breezin’ (along with the) breeze, Charmaine (the girl friend), to only do the things he might, a lucky day, Mary “Blue” Lou…”) and so on (and so on). I mean, every NaNoWriMo author would like a word, eh? :) And I haven’t tried to keep track of how many story-within-a-story levels down we are at any given time. The novel itself begins with various rejection letters about the novel itself, so we start out an infinite number of levels down anyway, sort of. Another small amusing thing is that occasionally what should be the first person singular subject, capital “I”, is actually a lowercase “L” (and/or perhaps the numeral one, “1”). Given the nearby discussions of for instance spelling, this could be subtle and intended (pity the poor copy editor!), or it could almost equally well be some sort of OCR error given that I’m reading the e-book in Kindle format. Every author in the cascade of embedded authors is also terrible, and the prose is laced with not just clichés, but egregious quotation marks and exclamation points, and even sentences where every phrase is set off by its own commas or (unthoughtof horror) colons. But somehow it’s funny rather than annoying. So far. And then there’s a description of a very fancy restaurant with “murmuring waiters, forks in breast pockets, cordes sanitaires mutely pendulous from trouser flys (the latter one of the many uniquely minuscule touches that distinguish the restaurant)”. Now, this might be a complete coincidence, but there’s an old and (I thought!) obscure off-color joke about waiters with strings at their flies (“flys”?), whose punchline is “I don’t know about the others, but I use my spoon”. And this would fit perfectly here, and the fact that it’s a fork in the novel would either be a rather poignant twist on the joke, or maybe that’s just how the author heard it. But is that really intentional here? Are there enough people who would have picked up on that reference and known that joke, that it’s plausible it’d be written in? Or is the book just written solely for my benefit? That’s the kind of thing that postmodern books containing infinitely-self-enclosed stories within stories lead one to think, if one is not careful. One is also reminded of the several-paragraph (or several page, I forget) passage of Pynchon, which is entirely a setup for a really awful pun about “young fur-henchmen”, at which one stopped to gape incredulously for a not-insignificant span of time on first reading it in one’s distant vanished youth. Anyway, I’m going to go read this some more now. Readers are invited to mention in the comments if they’ve ever heard that joke. Or anything else!
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https://halothewynds.wordpress.com/about-mulligan-stew/
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About Mulligan Stew
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2013-09-06T21:39:19+00:00
A few years ago I heard a song by Mark Knopfler called "Old Pigweed" from his album (CD) "The Ragpicker's Dream" As I learned the song, I began to relate to it. No, it related to me, to life and living, succeeding and screwing up and forgiving and being forgiven, averting wars and striving for peace…
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Mulligan Stew
https://halothewynds.wordpress.com/about-mulligan-stew/
A few years ago I heard a song by Ma rk Knopfler called “Old Pigweed” from his album (CD) “The Ragpicker’s Dream” As I learned the song, I began to relate to it. No, it related to me, to life and living, succeeding and screwing up and forgiving and being forgiven, averting wars and striving for peace and most of all finding the fulfillment that God desires that we experience in this life. But then there’s the damned pigweed and that wretched person who put the toxic and foul tasting weed in what would have been a great tasting stew, even a masterpiece. Sometimes the “who” that put the pigweed in the Mulligan Stew is a dysfunctional train wreck who can’t help themselves. Sometimes it’s even a mean spirited, hateful, spiteful perverted troll who does it because they have no heart, no soul or no conscience. And sometimes it’s me….or is it you? Mulligan Stew used to be the standard fare of hobos during the heyday of the hobos in America. However, it is uniquely Irish. It is the comfort food, the staple, like a hot bowl of chili or chicken and dumplings. It makes you feel better, even good on an otherwise miserable day. “All you needed was a pot, a fire and water” plus the ingredients. The basic recipe is laid out in the lyrics to the song. Of course, metaphorically some added ingredients, blessings from above and love, kindness and forgiveness are essential if you can liken the song to life, living, loving and relationships between we, at times, wretched humans. Mulligan Stew? No it’s not the singular events in your life like a luxury cruise, a sudden rise to fame, being queen for a day or a catapulting career even. These are temporal. They come and go. They don’t make your life and they don’t break or handicap you when they don’t pan out like you had hoped they would. I liken the metaphor to those vital things in life you hope, rather you expect will be a crowning achievement, will fulfill your life and bring you full circle at the end of the day when you sit on the porch with your wife and sip a little whiskey, smoke some Virginia tobacco in a huge Calabash and listen to the peeper frogs and the crickets. Then as the night cools, you say to yourself “Yes God, I feel good. I’m at peace. We got through it with your help and we succeeded. Your kids and your relationship with them as they grow up to do their thing, your marriage and your relationship to your wife or husband, your brothers and sisters, you parents, coworkers and supervisors, the people you worship with: these are your Mulligan Stews. You will sacrifice anything and never be satisfied with mediocrity. You will fight for these relationships, especially those with your spouse and your children. You will lower expectations and even standards to maintain peace when need be and then you will circumspectly fight with yourself for caving when you should have stuck to your guns, or for sticking to your guns when you could have given a little. And you pray that you don’t become another statistic, that “till death do you part” is a reality and not a hope, that your children admire you after your gone rather than wish they had gotten their two cents in before you kicked off. But for all of your striving to create that remarkable Mulligan Stew you can take pride in, there must be the person who either unintentionally or deliberately taints the mingling of flavors with the toxic Pigweed. You can count on it. We are human and incredibly flawed. Therefore Pigweed happens. But then there are those toxic people who live for it. They harvest and horde it, keeping it in their front pocket looking for any and every opportunity to drop it in the pot. They even flaunt it, daring you to stop them. And yet, there apparently is always a way to redeem the stew, (or as the poet says “Brotherhood of man”) through understanding, wisdom, forgiveness, grace and mercy. This will be most of the theme of this blog as time goes on. As you read the words to the song, I hope you can see the metaphors and the allegory in the meaning.
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About Mulligan Stew
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2013-09-06T21:39:19+00:00
A few years ago I heard a song by Mark Knopfler called "Old Pigweed" from his album (CD) "The Ragpicker's Dream" As I learned the song, I began to relate to it. No, it related to me, to life and living, succeeding and screwing up and forgiving and being forgiven, averting wars and striving for peace…
en
https://s1.wp.com/i/favicon.ico
Mulligan Stew
https://halothewynds.wordpress.com/about-mulligan-stew/
A few years ago I heard a song by Ma rk Knopfler called “Old Pigweed” from his album (CD) “The Ragpicker’s Dream” As I learned the song, I began to relate to it. No, it related to me, to life and living, succeeding and screwing up and forgiving and being forgiven, averting wars and striving for peace and most of all finding the fulfillment that God desires that we experience in this life. But then there’s the damned pigweed and that wretched person who put the toxic and foul tasting weed in what would have been a great tasting stew, even a masterpiece. Sometimes the “who” that put the pigweed in the Mulligan Stew is a dysfunctional train wreck who can’t help themselves. Sometimes it’s even a mean spirited, hateful, spiteful perverted troll who does it because they have no heart, no soul or no conscience. And sometimes it’s me….or is it you? Mulligan Stew used to be the standard fare of hobos during the heyday of the hobos in America. However, it is uniquely Irish. It is the comfort food, the staple, like a hot bowl of chili or chicken and dumplings. It makes you feel better, even good on an otherwise miserable day. “All you needed was a pot, a fire and water” plus the ingredients. The basic recipe is laid out in the lyrics to the song. Of course, metaphorically some added ingredients, blessings from above and love, kindness and forgiveness are essential if you can liken the song to life, living, loving and relationships between we, at times, wretched humans. Mulligan Stew? No it’s not the singular events in your life like a luxury cruise, a sudden rise to fame, being queen for a day or a catapulting career even. These are temporal. They come and go. They don’t make your life and they don’t break or handicap you when they don’t pan out like you had hoped they would. I liken the metaphor to those vital things in life you hope, rather you expect will be a crowning achievement, will fulfill your life and bring you full circle at the end of the day when you sit on the porch with your wife and sip a little whiskey, smoke some Virginia tobacco in a huge Calabash and listen to the peeper frogs and the crickets. Then as the night cools, you say to yourself “Yes God, I feel good. I’m at peace. We got through it with your help and we succeeded. Your kids and your relationship with them as they grow up to do their thing, your marriage and your relationship to your wife or husband, your brothers and sisters, you parents, coworkers and supervisors, the people you worship with: these are your Mulligan Stews. You will sacrifice anything and never be satisfied with mediocrity. You will fight for these relationships, especially those with your spouse and your children. You will lower expectations and even standards to maintain peace when need be and then you will circumspectly fight with yourself for caving when you should have stuck to your guns, or for sticking to your guns when you could have given a little. And you pray that you don’t become another statistic, that “till death do you part” is a reality and not a hope, that your children admire you after your gone rather than wish they had gotten their two cents in before you kicked off. But for all of your striving to create that remarkable Mulligan Stew you can take pride in, there must be the person who either unintentionally or deliberately taints the mingling of flavors with the toxic Pigweed. You can count on it. We are human and incredibly flawed. Therefore Pigweed happens. But then there are those toxic people who live for it. They harvest and horde it, keeping it in their front pocket looking for any and every opportunity to drop it in the pot. They even flaunt it, daring you to stop them. And yet, there apparently is always a way to redeem the stew, (or as the poet says “Brotherhood of man”) through understanding, wisdom, forgiveness, grace and mercy. This will be most of the theme of this blog as time goes on. As you read the words to the song, I hope you can see the metaphors and the allegory in the meaning.
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[ "Wendie", "www.facebook.com" ]
2023-08-16T02:15:57+00:00
Hobo stew is a thick and hearty one-pot meal with lots of bold flavors. Loaded with ground beef and vegetables, super budget-friendly and perfect for a crowd!
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https://butteryourbiscuit.com/hobo-stew-mulligan-stew/
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http://www.theoldfoodie.com/2015/02/mulligan-stew-and-canned-willie.html
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The Old Foodie: Mulligan Stew and Canned Willie.
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[ "The Old Foodie" ]
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I bet a few of my Australian and English readers blanched at my title today. But there is (or was) such a thing as ‘canned Willie,’ I ass...
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http://www.theoldfoodie.com/2015/02/mulligan-stew-and-canned-willie.html
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https://www.billyparisi.com/mulligan-stew-recipe/
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Mulligan Stew Recipe
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[ "Chef Billy Parisi", "www.facebook.com" ]
2020-03-27T11:00:27+00:00
Mulligan stew is a free-for-all and easy to make delicious hearty soup crammed with meat and vegetables in a tasty beef broth.
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Chef Billy Parisi
https://www.billyparisi.com/mulligan-stew-recipe/
Mulligan stew is a free-for-all and easy to make delicious hearty soup crammed with meat and vegetables in a tasty beef broth. We are big-time stew and soup eaters in our house and we are often making this recipe in addition to Chicken and Wild Rice and Wedding Soup. Mulligan Stew This Great Depression staple was also known as “Hobo Stew.” Mulligan, being a common Irish surname, completes the recipe stew title because it’s an adaptation to a classic Irish Beef Stew. During the depression, this catch-all meal was assembled by whatever anyone could scrounge up. Each person would be responsible for gathering an ingredient and adding it to the stew and would be shared amongst those people. It was said that they would add the ingredients to a large coffee tin and heat it over a fire to cook it. A humble way of being able to eat, but necessary for feeding oneself. What Kind of Meat to Use The classic meat used in a mulligan stew would be simply beef stew meat. Some other cuts of meat that can absolutely be used in this recipe are: Ground Beef Top Round Sirloin Bottom Round Flank Steak Skirt Steak The whole purpose of this recipe is to use what you have to make it work. Every time Mulligan stew was made during the depression it altered based on what was available and what people could afford. My suggestion to you would be to see what cuts of meat you have in your refrigerator or freezer or find out what’s on sale at your local grocery store. What Are the Ingredients Mulligan stew ingredients varied, but here are some of the original items that were said to be in it. Beef Stew Meat Carrots Onions Potatoes Tomatoes Navy Beans Water Salt The recipe over time adapted to which foods were available and if people could afford them. Some of those additional ingredients include: Celery Peas Corn Lima Beans Garlic Green Beans Please remember to use what you have and season it well at the end with salt and pepper. You may also take this recipe one step further by adding in some dry herbs such as oregano, thyme, rosemary, and parsley when you add in the beef stock. Mulligan Stew With Chicken In some of this recipe’s earliest days, there was a note in it that stated, “whoever can steal a chicken for this stew, all the better.” You can either make Mulligan stew with chicken being the main source of meat, or you can add it in with the beef. I doubled up on the protein and added chicken to my recipe and wow is it amazing. Make-Ahead and Storage Make-Ahead: Soup and stew will always taste better over time so make this soup up to 1 day ahead of serving it. How to Reheat: Place your desired amount in a saucepot and heat over low heat until hot. Likewise, you can also place your desired amount into a microwave-safe bowl and heat until hot. How to Store: Place covered in the refrigerator for up to 5 days. Cover and freeze for up to 3 months. Thaw it for 1 day in the refrigerator before reheating. More Hearty Soup Recipes Split Pea Zuppa Toscana Pasta E Fagioli Chicken Dumpling Soup Matzo Ball