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Generate a Resume for a Network Administrator Job
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ICT Systems Administrator ICT span lSystemsspan span lAdministratorspan ICT Systems Administrator VoxPro Group Rancho Cordova CA Work Experience ICT Systems Administrator VoxPro Group April 2017 to Present Managing Windows 710 workstations MacOS devices mobile devices phones and tablets Active Directory Services System Center 2012 Microsoft Exchange Windows Server 2003 2008 and 2012 environment VMware infrastructure Storage and other serverclient side services Maintaining and monitoring core and support systems to ensure service continuity Managing and administering Security and monitoring systems Access Controls Firewalls AntiVirus Managing file sharing user and company data Researching designing developing testing and implementing new solutions to improve operations Maintain standards of excellence in developing implementing and supporting ICT solutions Providing support to internal and external clients IT Helpdesk IT Specialist Capitol City Automotive Inc April 2012 to January 2017 Ensure data redundancy within the business using cloud based backups and removable storage Ensure network security using wireless encryption protocols Ensure a closed network by reducing signal strength Maintain VOIP System between three locations Manage the companys website and webpresence Interact with the general public insurance agencies police agencies towing companies and other vendors on a daily basis regarding a wide range of issues Train new personnel to perform their duties Proactively protect workstations from virus malware and spyware infections Repair or replace workstations as required Upgrade workstations when needed Answer heavy call volume on a multiline phone system Education Bachelor of Science in Information Technology Western Governors University January 2016 to Present Skills Architecture Less than 1 year Business process improvement Less than 1 year Cloud storage Less than 1 year Crm Less than 1 year Customer engagement Less than 1 year System Administrator System Admin SCCM Active Directory Vmware Linux CertificationsLicenses A Certified February 2017 to Present
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Server Security Server span lSecurityspan IT Security Analyst and also has 2 months experience as Procurement Specialist with IBM Austin TX Experience of 2 years and 6 months as IT Security Analyst in IBM International Business Machines Corporation India as a Star Performer Expert in SIEM Security Information and Event Management using IBM QRadar raising tickets in SNOW and mediating between server owners till issue resolution Holds a Master of Technology MTech degree from Karunya University Coimbatore and Bachelor of Technology BTech from Allahabad Agricultural Institute Deemed University Optimistic Confident and Hard working team player who is focussed towards achieving goals Work Experience Server Security BHPBILLITON Broken Hills Proprietary Bangalore Karnataka September 2015 to June 2016 Bangalore Period Sep 2015 Jun 2016 Description Monitoring Different types of Server Security Alerts like DNR Antivirus Firewalls etc through IBM QRadar console and raising Incidents in SNOW Tool Also mediating between the platform owners like UNIX Intel Accenture AD till issue resolution Roles and Responsibilities Using IBM QRadar consoles to handle Server Security issues Managing all types of server logs like Security logs Application logs etc Raising incidents for Antivirus issues like Malware SIEM worms DNR Alerts etc Acting as a Mediator between the server platform owners Raising SOC tickets using VOSC Virtual Security Operations Centre portal Team Size 6 IT Security Analyst IBM India Pvt Ltd Bangalore Karnataka India February 2014 to June 2016 GSD and Infrastructure Queue Management IQM BHPBILLITON Broken Hills Proprietary Bangalore Karnataka February 2014 to August 2015 Bangalore Period Feb 2014 Aug 2015 Description LSD Local Service Desk raises Service Request by taking complete information from the Client and logs tickets with GSD Global Service desk via Maximo tool Servicenow SNOW These requests include Mail box Creation Deletion etc and these requests are resolved by IBM support service teams Roles and Responsibilities Monitoring Global Service Desk GSD and Infrastructure Queue Management IQM Categorization and Prioritization of Tickets based on description and criticality and assigning to appropriate Support Teams like IPSoft Wintel Documentum eRoom etc Raising Envision Alerts based on priority with the respective Support Teams Creating eRoom Requests for External User Access Logging Internal IBM Support Requests via Servicenow SNOW Tool Team Size 20 Education MTech Karunya University May 2010 BTech in Agricultural Institute Deemed University June 2008 Skills LOGGING 1 year MAXIMO 1 year SERVICE DESK 1 year OPERATIONS Less than 1 year SECURITY Less than 1 year CertificationsLicenses Manual testing training course from Stag Software Pvt LtdBangalore India Additional Information SKILL SET Server Security Support and Manual Testing Server Security Proficient in SIEM Security Information and Event Management Architecture Security Alert monitoring using IBM QRadar Console Using ServiceNow SNOW tool to raise tickets Using Virtual Security Operations Centre VSOC to handle Server Security Alerts Technical Support Handling GSD Global Service Desk Ticket Logging Handling and Escalation using Maximo ServiceNow SNOW Tool Maximo Envision Alerts Manual Testing SDLC STLC Models Bug Life Cycle and Defect Reporting Test CaseScenario Preparation Test StrategyPlan Preparation Unit System Integration Testing
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IT Systems Engineer IT span lSystemsspan Engineer IT Systems Engineer Fugro Inc Houston TX Work Experience IT Systems Engineer Fugro Inc Houston TX February 2018 to Present Created virtual environments under various subscriptions in Microsoft Azure to migrate applications to the cloud Was tier 3 support and subject matter expert for Office 365 applications including SharePoint and Microsoft Teams Operated in the role of Project Manager for all assigned projects Oversaw made sure all projects ran smoothly and were completed by targeted deadline Created and managed VMs using VMware Also patched all VMs and physical servers using BatchPatch Managed site collections in SharePoint as well as created and designed SharePoint sites as requested IT Specialist United States Department of Agriculture Beltsville MD August 2016 to February 2018 Served as technical liaison on all projects that needed the research installation and startup of new applications to meet business needs Created specification and requirement documentation to get new applications approved for business use Trained coworkers and created standard operational procedures documentation on how to use the applications Built servers and handled setting up Group Policy as well as setup IIS sites Handled all rollouts and OS upgrades for the training department Developed and maintained SharePoint site as well managed site permissions IT Support Specialist American Capital LTD Bethesda MD September 2015 to August 2016 Utilized the Service Now ticketing system to handle the everyday computer issues end user encountered Worked with day to day systems such as Active Directory Microsoft Office Windows 7 Mobile Devices and proprietary software in person or over the phone Collaborated with various departments within IT to rollout different projects and programs to the business Systems Administrator Fidelity National Financial Seattle WA May 2014 to June 2015 Maintain network facilities in individual machines such as drivers and settings of personal computers as well as printers Continue the up keep of network servers using Microsoft Server 2003 and 2008 such as file servers and VPN gateways Worked with day to day systems such as Active Directory and supported Office 365 Windows 7 and Mobile Devices in person over the phone or using SCCM Handle office moves by setting up network equipment and installing computers and other equipment and applications Education Masters of Science in Information Technology in Network Management Colorado Technical University December 2017 Bachelor of Science in Electrical Engineering Technology in Electrical Engineering Technology University of North Carolina at Charlotte School of Engineering Charlotte NC May 2011 Skills Sharepoint Active directory Vmware Exchange Imaging Windows 10 Mac Documentation Technical documentation Assessments Technical Support Expert August 2019 Measures a candidates ability to apply protocols to identify errors and solutions in order to maintain system function Full results httpsshareindeedassessmentscomshare_assignmentjoxho7rpo2drjxd4 Basic Computer Skills PC Expert August 2019 Measures a candidates ability to perform basic computer operations navigate a Windows OS and troubleshoot common computer problems Full results httpsshareindeedassessmentscomshare_assignment1je8qikvjkjmv6gb Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field Additional Information Areas of Expertise Active Directory VMware AWS Technical Documentation Computer Imaging Patching Software Installs Mobile Device Support ServiceNow Ticketing System Microsoft Azure Intune Exchange SharePoint Office 365 Applications Microsoft Teams Windows 10 Mac OSX
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Front End Developer span lFrontspanspan lEndspan span lDeveloperspan Front End Developer Canton GA To secure a position with long terms goals in a stable reliable company Authorized to work in the US for any employer Work Experience Front End Developer KnackTek LLC June 2017 to January 2019 Worked as a Consultant UI Developer Hired to deliver high quality front end design developed to produce an engaging user interface for single page applications that followed standards UI Web Technologies HTML45 XHTML XML JavaScript AJAX jQuery JSON CSS23 Angular 1x 4x Backbone JS Bootstrap WebApp Servers HTTP Web Server experience with many web hosting platforms Database MongoDB SQL Version Control BitBucket GIT Hub Technical Support Representative Computer Generated Solutions Lenovo January 2017 to April 2017 Provide thorough and reliable direction both in technical and nontechnical terms to help customer integrate deploy and maintain service Take end to end user ownership of customer issues including initial troubleshoot identifying root cause of issue Serve as point of contact on customer escalations and ensure customer issues are resolved as expediently as possible Collect information and document all information with Engineering for product issues that are impacting customers Create process or troubleshooting documentation in support knowledge base Deliver against customer experience and efficiency targets TechnicianTechnical Support ISO Network Kennesaw GA October 2016 to January 2017 Install and configure IP Security Cameras and IP settings for major clients such as Atlanta Police Department Georgia Tech Police Department Bank of America Plaza Shorenstein Realty MJAYS Bakery Southern Regional Hospital Build disconnect switches that house the Power Supply Power over Ethernet Switch or 5 port Industrial Ethernet switch for Access PointsStation or IP Cameras Install IP security cameras or Access PointsStations on power poles side of buildings or designated area Installation process included Building Disconnect if project required one Run Cat5e Cable Disconnect cable with an RJ45 connector or both Device and Switch end Connect power supply to switch and Set IP configuration for device Install and configure server rack Maintain personal Ticket System Technical Support Global Tech POS Norcross GA July 2016 to October 2016 Install complete Point of Sales setup which include Work Stations Printers Tablets RegistersTill Server Configure server during installation process Create batch files to run all software related to custom point of sale set up Gather and document all information from clients to be able to better troubleshoot the customer needs Diagnose and trouble shoot client problem remotely Assisted customers out in the field by manually fixing broken hardware or resetting software Diagnose and solve basic hardware and software issues Additional Sites Linkedin httpswwwlinkedincominblakegrant903908ab Github httpsgithubcombsavyg Education Code Immersion in HTML CSS JavaScript jQuery Deployment Domain Modeling APIs Databases Boostrap Model Associations Git GitHub Ruby Gems Tech Talent South Atlanta GA May 2017 Computer Service and Repair in Assembly and set up of different brands of computers basic computer networking and operations Ashworth College September 2016 Skills JAVASCRIPT 2 years jQuery Less than 1 year BACKBONE Less than 1 year DATABASE Less than 1 year JSON Less than 1 year HTML 2 years CSS 2 years C Less than 1 year AspNet Less than 1 year Angular Front End UI FrontEnd Links httpsgithubcombsavyg Additional Information SKILLS ABILITIES Languages HTML5XHTML CSS3 SVG JavaScript TypeScript Ruby JSON JavaScript Libraries ES56 Jquery Reactjs Backbonejs Redux Clientside Frameworks Angular 1x 4x Emberjs Severside Frameworks Nodejs Express Ruby on Rails Database MongoDB SQL Full knowledge of computer terminology computer assembly LinuxUbuntu OS Windows Operating System Basic knowledge of network management network tools and network security network media and topologies Operating System Linux Windows Exceptional problems solving skills high written and oral communication skills sound time management abilities
Generate a Resume for a Network Administrator Job
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Systems Administrator IT manager span lSystemsspan span lAdministratorspan IT manager Raymond NH Authorized to work in the US for any employer Work Experience Systems Administrator IT manager Salvation Army DFW Metroplex Command Boston MA June 2013 to Present Education Bachelors in It systemscyber security University of Florida June 2014 to June 2018 Some college Skills Computer Repair 6 years Computer Hardware 4 years computer water cooling 3 years computer building 4 years Desktop Support 6 years Computer install 8 years System Administration 7 years Windows migration 4 years HTML 5 4 years Electrical pannel install 1 year System Administrator Active Directory 3 years Vmware 3 years CertificationsLicenses A Certified May 2017 to Present Microsoft Certified Systems Engineer MCSE May 2014 to Present CompTIA Network CompTIA Project CompTIA A March 2017 to Present Cisco Certified Entry Networking Technician CCENT March 2017 to Present comTIA Security March 2018 to Present Cisco Certified Network Associate CCNA April 2017 to Present Network Certification Network Pro Present Bcis Present CCNP June 2015 to Present CCNA Security June 2016 to Present
Generate a Resume for a Network Administrator Job
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Full Stack JAVA Developer Full Stack span lJAVAspan span lDeveloperspan Full Stack Java Developer with around 4 years of experience developing enterprise applications A self driven adaptable and quick learning professional with indepth understanding in Software Development Life Cycle project requirement gathering design Software development OOA OOD Excellent knowledge of Object Oriented concepts and exposure to Java J2EE technologies Hands on experience in developing web applications using HTML5 CSS JavaScript JQuery AngularJS and Bootstrap Strong working experience in building the components using Core Java Servlets JSP Web Services JAXWS SOAP JAX RS Restful Services JSON and JDBC Strong working knowledge in Hibernate and experienced in developing REST services using Jersey spring and CXF Experienced in developing web applications using spring JSF Struts MVC frameworks Good working experience on client side programming like HTML XHTML Java Script CSS and Custom tag libraries Involved in coding both View layer MVC frameworks and Model layers using struts and java web services Work experience on application servers like WAS WebSphere Application Server Web logic Apache Tomcat web server and JBOSS Basic knowledge on XML DOM and SAX parser Created UI mockups using Balsamiq and is experienced in implementing logging features using Log4j Skilled with version control software like Tortoise SVN TFS Clear case and GIT Experienced in TEST automation using selenium cucumber Jenkins Karma Jasmine Good Exposure to Service Oriented Architecture SOA such as Web Services including SOAP UDDI WSDL and JAXWS Worked on Build and deploy tools like Jenkins Maven and ANT Work Experience with testing tools and applications such as JUnit FireBug Fire Poster and SoapUI Strong work experience on databases like SQL server PostgreSQL Oracle11g and DB2 Good exposure in interacting with clients and solving application environment issues Basic knowledge in UNIX shell scripting Korn shell ksh Work Experience Full Stack JAVA Developer Huntington IL January 2019 to Present Followed Agile Scrum methodology for application development and deliverables Involved in Enhancement of existing application utilizing AngularJS created HTML navigation menu that is role based wherein menu items changes dynamically based on the values derived from the database in the form of JSON Developed all the UI pages using HTML5 CSS3 JSON JavaScript jQuery AngularJS Ajax Used various Bootstrap components and developed the application following Responsive web design Developed controllers services custom directives for various modules in Angular and was also involved in developing unit test cases using Jasmine Karma Used Spring Core Annotations for Dependency Injection Spring DI and Spring MVC for REST API s and Spring Boot for microservices Implemented Hibernate along with annotation based transactional support in Spring Framework Developed Java Beans and Custom Tag Libraries providing client side validations in JavaScript and providing interactive front end GUI using AJAX Established continuous integration CI practices and standards using Jenkins Set up Jenkins server and build jobs to provide continuous automated builds based on polling the Git source control system during the day and periodic scheduled builds overnight to support development using Jenkins Git JUnit Selenium and Maven Implemented Business components such as user authentication entitlements using spring beans Used Oracle as database and involved in the development of PLSQL backend implementation Implemented a Continuous Delivery pipeline with Docker Jenkins and GitHub and AWS AMIs whenever a new Github branch gets started Jenkins our Continuous Integration server automatically attempts to build a new Docker container from it The Docker container leverages Linux containers and has the AMI baked in Used GitHub version controlling tools to maintain project versions supported the applications through debugging fixing and maintenance releases Used PUTTY for debugging and connect to my remote files in server securely using SSH Encryption public key and private key and WinSCP to transfer files between local and remote folders and change file permissions Created JUnit test cases to automate the testing of business logic Tracked and solved tickets for defects on bug reporting tool JIRA Participated in preparing technical documents which includes logical flow of the code and UML diagrams and users manual for the application Full Stack JAVA Developer Clover Infotech Private Limited August 2017 to June 2018 INDIA Project Moneykit Capital First Limited Hero FinCorp Involved in Requirements gathering Analysis Design Development and Testing of application developed using AGILE SCRUM methodology Developed the User Interface Screens for presentation using AngularJS Ajax Bootstrap Java Script and HTML Used MAVEN in each project to automate the builds and managing project Implemented Reporting SPAs using AngularJs Angular Directives Bootstrap CSS3 LESS Glyphicons and Gulp Developed UI using bootstrap dropdown multiselect bootstrap modals Implemented a suite of app wide MODALS for application configurable warnings and alerts Developed Tab Widget Tree Widget user interfaces and controllers and their templates Developed an AngularJS workflow manager leveraging AngularUIs state router for flexible configuration and management of multistep user input flows Wrote gulp tasks bower npm for packing and creating production ready code Developed Backend Rest services using spring Jersey JSON and Swagger Entailed in system design and development in core java using Collections multithreading Developed applications using Java 6070 and J2EEExperience in LINUX environment Implemented the caching mechanism in Hibernate to load data from Oracle database Deployed the complete Web application on Jboss server and used Log4J to capture the log that includes runtime exceptions Used Cruise Control framework for a continuous build process and reporting build status Deployed and currently maintaining the applications in JBoss application server in production environment Browser based client communications with server using REST web services with JSON Involved in Unit Testing Functional and Integration Testing for different Modules in the application using Jasmine Karma and PhantomJS Participated in the application architecture development tools for web solutions that fulfill the business requirements of the project Implemented and maintained the branching and buildrelease strategies utilizing GIT Involved in the implementation of JSPs Servlets to interact with Oracle Database Involved in implementing TDD functionality of extreme programming in software development life cycle JAVAJ2EE Developer Clover Infotech Private Limited January 2015 to July 2017 INDIA Project Slonkit Sienna System Resources Private Limited Involved in various Software Development Life Cycle SDLC phases of the project like Requirement gathering development enhancements using agile methodologies Developed the user interface using Spring MVC JSP JSTL JavaScript Custom Tags JQuery Html and CSS Used Spring MVC for implementing the Web layer of the application This includes developing Controllers Views and Validators Developed the service and domain layer using Spring Framework modules like CoreIOC AOP Developed the Application Framework using Java spring Hibernate and Log4J Created DB tables functions Joins and wrote prepared statements using SQL Configured Hibernate session factory in applicationcontextxml to integrate Hibernate with spring Configured ApplicationContextxml in SPRING to adopt communication between Operations and their corresponding handlers Developed spring rest controllers to handle json data and wrote Daos and services to handle the data Created DB tables functions Joins and wrote prepared statements using PLSQL Consumed and Create REST Web services using Spring and Apache CXF Developed MySQL stored procedures and triggers using SQL in order to calculate and update the tables to implement business logic Used Maven to build the application and deployed on JBoss Application Server Used intellij for development and Jboss Application Server for deploying the web application Monitored the error logs using log4j Implemented Spring JMS message listeners with JMS queues for consumption of Asynchronous requests Used AOP concepts like aspect join point advice point cut target object and also AOP proxies Education Master in Computer Science University of Illinois Skills HTML 4 years JAVA 4 years JSON 4 years JBOSS 3 years WEB SERVICES 3 years Additional Information Key Skills Programming Languages JAVA HTML Ajax JavaScript jQuery JSON Frameworks Struts Spring Boot Spring MVC Hibernate Web Services Database MySQL Oracle PLSQL NoSQL Server Apache Tomcat Redhat JBoss Oracle GlassFish Software Eclipse Netbeans JasperReports MySQL workbench HeidiSQL WinSCP Diffmerge JDGUI Operating Systems Linux Windows Functional Skill Agile approach Scrum Project management tool JIRA Trello
Generate a Resume for a Network Administrator Job
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Systems Administrator span lSystemsspan span lAdministratorspan La Jolla CA Authorized to work in the US for any employer Work Experience Systems Administrator UNITED STATES MARINE CORPS Various Locations Camp Pendleton CA April 2014 to Present Configured and set up gear like the Call Manager in order to provide phone service Training other Marines on the gear and taught them how to successfully make connections with the phones Was part of an Operation in Australia and provided phone service as well as Video tele conference for over 300 service members Experience with costumers providing them wireless devices and answering phone calls Information Systems Coordinator troubleshooting computers and wireless devices Secret Clearance Education Some college
Generate a Resume for a Network Administrator Job
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Python Developer span lPythonspan span lDeveloperspan Python Developer IBM Remote Fremont CA Software Developer around 7 years of experience in software development with a deep understanding of technology trends with expertise in the core of complex technologies Skillful involvement in Python by developing softwares utilizing new tools libraries utilized Beautiful Soup NumPy SciPy PySide Pandas Requests xmltodict Matplotlib Pickle Pandas data frame urllib3 MySQL DB to improve software development process Experience in developing Web Services SOAP Restful APIs in Python using XML and JAVA Experience in working with various version control systems like GIT CVS and SVN Hands on experience in developing business processes and system solutions utilizing prototype development system development and deployment Experience in using editors like Eclipse sublime text NetBeans PyCharm PyScripter Spyder PyStudio and PyDev Used Django evolution and manual SQL modifications to retain all the data while the site is in production Experience in Linux Bash Scripting and PEP guidelines in python Expertise in developing webbased open stack applications for large dataset analysis using Python and Django Used Python Unit test framework for developing and implementing the unit tests using Test driven approach Analyzed instrument pricing and modeling methodologies and documented how instrument prices move as a change in the market data source Good Hands on experience in establishing connections for Java and Python by configuring packages like MySQL Python JDBC Hands on experience in monitoring developing and transforming data using SQL Server Integration ServiceSSIS and SQL Service Analysis ServiceSSAS Experienced in writing custom queries through database connectors Hands on experience with databases using ORMsDOMs for integrating with Oracle MySQL PostgreSQL Good knowledge in working with Webapplication server Apache Tomcat 60 70 80 Tornado CherryPy Experienced with Object Oriented design methodology and Agile Methodology in software development Used Pandas API to put the data as time series and tabular form for east timestamp data retrieval and manipulation and for statistical analysis Work Experience Python Developer IBM Remote January 2018 to Present Description The International Business Machines Corporation is an American multinational technology company headquartered in Armonk New York United States with operations in over 170 countries IBM manufactures and markets computer hardware middleware and software and provides hosting and consulting services in areas ranging from mainframe computers to nanotechnology Responsibilities Developed Speech to text conversion using Google API Developed a script which can convert JSON to CSV Used pandas to convert a Python list of sentences to a series object using tolist method Extracting data using regex and validations Worked with Latin characters using unidecode and simplejson libraries as a json decoder which can handles Unicode characters libraries Used Unidcode to decode the Unicode string Worked on xml parser file Developed codes which can fetch the data from two different REST APIs and update the list of contact information in the desired API Developed a different class which can perform adddelete members functionalities Used requests library to access the information from APIs using get request method Authorizing the APIs using HTTP BasicAuth library Passing the arguments from command line to pull out the data based on modified date Using my script as a base and inheriting the client file to access the APIs URLs and client credentials from property file Creating a new IBM Blue Pages group where user can store all his personal information Accessing that created groups and giving access that group API to invoke to other users and use the information on demand Involved in mapping the data from CSV and updating the list of data in API using REST services Setting up the IBM Data Science Experience in local machines Created Jupyter notebook under DSX and executed the scripts by splitting the code as per the requirement Involved in the execution of CSV files in Data Science Experience Major part is like being a part of the project importing the converted CSV file to IBM internal API which is InfoSphere Information Governance Catalog Experienced with GIT version control and deployed the project to DSX Knowledgeable with GIT version control Written a wrapper class that will allow any group to update list of usernames based on demand using property file with CSV Updating the information in JIRA with required details and uploading necessary information to finish that particular story Supporting my team members in performance testing using JMeter and running the scripts in parallel Environment Python 37 JavaScript CSV JSON JIRA DSX Jupyter HTTPBasicAuth Pandas GitHub Requests xmltodict HTTP BasicAuth Python Engineer Nike OR May 2017 to December 2017 Description Nike is an American multinational corporation that is engaged in the design development manufacturing and worldwide marketing and sales of footwear apparel equipment accessories and services It is the worlds largest supplier of athletic shoes and apparel and a major manufacturer of sports equipment Responsibilities Converted data from PDF to XML using python script in two ways ie from raw xml to processed xml and from processed xml to CSV files Developing a generic script for the regulatory documents Used python Element Tree ET to parse through the XML which is derived from PDF files Data which is stored in sqlite3 data file db were accessed using the python and extracted the metadata tables and data from tables and converted the tables to respective CSV tables Used the XML tags and attributes to isolate headings sideheadings and subheadings to each row in CSV file Converted data from HTML to XML for couple of PDF regulatory documents Used Beautiful Soup for web scraping Parsing the data Developed the code to capture the description which comes under headings of index section to the description column of CSV row Used some other python libraries like PDFMiner PyPDF2 PDF Query and Sqlite3 Converted the Unicode to nearest possible string ASCII value using Unidecode module Adding a column to each CSV row which gives the parent Index number of the given row Examined framework determined specifications and had client interaction with requirements specifications Used Pandas API to put the data as time series and tabular format for east timestamp data manipulation and retrieval Experience on Jenkins continuous integration CI tool for deployment of the project Used MySQL database for simple queries and writing Stored Procedures for normalization and denormalization Involved in development of Web Services using SOAP for sending and getting data from the external interface in the XML format Experience in using collections in Python for manipulating and looping through different userdefined objects Knowledge of Test Driven Development TDD Pair Programming with PyUnit Junit and PythonUnittest Used Pandas API to put the data as time series and tabular format for east timestamp data manipulation and retrieval Executed MYSQL database queries from python using PythonMySQL connector and MySQL dB package to retrieve information Generated Python Django Forms to record data of online users Used Python and Django creating graphics XML processing data exchange and business logic implementation Designed and developed communication between client and server using Secured Web services such as Djangorestframework Documented the design solutions and created stories for client requirements Utilized Python libraries like NumPy and Matplotlib for generating graphical reports Build SQL queries for performing various CRUD operations like create update read and delete Experience in working with a team of developers on python applications for RISK management Improved code reuse and performance by making effective use of various design patterns Environment Python27 35 HTML5 CSS JavaScript AJAX JSON JIRA Django REST API jQuery MS Access MS SQL Server GitHub Shell Scripting Python Developer AMEX NY New York NY September 2016 to April 2017 Description The American Express Company also known as Amex is an American multinational financial services corporation headquartered in Three World Financial Center in New York City Project developed was a Business Tool focused to expand the customer base Its a web based application which send emails to all the registered users on the deals and new products which are placed on the web and also predicting the values upon the matriculations Responsibilities Wrote Python routines to log into the websites and fetch data for selected options Used Python modules such as requests urllib urllib2 for web crawling Used other packages such as Beautiful Soup for data parsing Worked on writing and as well as read data from csv and excel file formats Webservices backend development using Python CherryPy Django SQLAlchemy Worked on resulting reports of the application and Tableau reports Worked on HTML5 CSS3 JavaScript Git REST API Mongo DB IntelliJIdea Design and Setting up of the environment of Mongo dB with shards and replica sets DevTest and Production Private VPN using Ubuntu Python Django Postgres Redis Bootstrap jQuery Mongo Git Tenjin Selenium Performed QA testing on the application Developed approaches for improving NLP pipeline Create custom VB scripts for repackaging applications as needed NLP File Prep SettlementPrepare files for review for Settlement Held meetings with client and worked all alone for the entire project with limited help from the client Managed and reviewed Hadoop log file and worked in analyzing SQL scripts and designed the solution for the process using PySpark Actively involved in developing the methods for Create Read Update and Delete CRUD in Active Record Designing mobile search application system requirements and coded backend and frontend in Python Developed rich user interface using CSS HTML JavaScript and jQuery Created a Pythonbased GUI application For Freight Tracking and processing Used Django framework for application development Excellent knowledge of distributed storages HDFS and distributed processing MapReduce Yarn Developed and maintained various automated web tools for reducing manual effort and increasing efficiency of the Global Shipping Team Developed an automated testing framework for commandline based tests on Linux using Objected Oriented Perl and for seleniumbased tests using Python Created database using MySQL wrote several queries to extract data from the database Setup automated Cron jobs to upload data into the database generate graphs bar charts upload these charts to the wiki and backup the database Wrote scripts in Python for extracting data from HTML file Environment MySQL HTML Python Django HTML5 CSS XML MySQL MS SQL Server JavaScript AWS Linux Shell Scripting AJAX urllib urllib2 Json CherryPy Unix Redis Bootstrap Mongo dB SQLAlchemy jQuery Python Developer NBC Universal December 2015 to August 2016 Description NBC Universal Media LLC a media and entertainment company develops produces and distributes entertainment news and information sports and other content for audiences worldwide The company operates in four segments Cable Networks Broadcast Television Filmed Entertainment and Theme Parks The Cable Networks segment offers a portfolio of cable television networks including national cable entertainment networks such as USA Network Syfy E Bravo Oxygen Sprout Esquire Network Chiller Universal HD and Cloo national cable news and information networks comprising MSNBC CNBC and CNBC World Responsibilities Django Framework that was used in developing web applications to implement the model view controller architecture Exposure to MultiThreading factory to distribute learning process backtesting and the into various worker processes Performed efficient delivery of code based on principles of Test Driven Development TDD and continuous integration to keep in line with Agile Software Methodology principles Different testing methodologies like unit testing Integration testing web application testing PythonDjango based web application PostgreSQL DB and integrations with 3rd party emailmessaging storage services Developed a fully automated continuous integration system using Git Gerrit Jenkins MySQL and custom tools developed in Python and Bash Design and implement custom scripts Extensive use of version controller Team Foundation Server TFS Delivered automated solutions for science models Managed developed and designed a dashboard control panel for customers and Administrators using Django Oracle DB and PostgreSQL Implemented configuration changes for data models Maintained and updated existing automated solutions Handled potential points of failure through error handling and communication of failure Troubleshoot the process execution and worked with other team members to correct them Actively worked as a part of a team with managers and other staff to meet the goals of the project in the stipulated time Performed troubleshooting fixed and deployed many Python bug fixes of the two main applications that were the main source of data for both customers and internal customer service team Used Pandas library for statistics Analysis Managed large datasets using Panda data frames and MySQL Used advanced packages in AON PATHWISE for performing the unit test and deploying data models Extensively used Python modules such as requests urllib urllib2 for web crawling Developed GUI using webapp2 for dynamically displaying the test block documentation and other features of Python code using a web browser Developed the required XML Schema documents and implemented the framework for parsing XML documents Different testing methodologies like unit testing Integration testing web application testing selenium testing was performed Used Django framework for application development Developed user interface using CSS HTML JavaScript and jQuery Ruby on rails Assisted in the reduction of cost and optimization of supplier selection for the CRM Applications Debug of custom software running on Windows and Linux operating systems Professional minded with the ambition to advance both the product as well as themselves Responsible for user validations on client side as well as server side Automated the existing scripts for performance calculations using NumPy and SQLAlchemy Interacted with QA to develop test plans for highlevel design documentation Environment Python 27 Django 14 HTML5 CSS XML MySQL JavaScript Angular JS Backbone JS jQuery CSS Bootstrap Mongo DB TSQL JavaScript Eclipse Git GitHub AWS Linux Shell Scripting Data AnalystData Modeler Accenture Bengaluru Karnataka May 2012 to July 2015 Description Accenture PLC is a global management consulting and professional services company that provides strategy consulting digital technology and operations Responsibilities Developed end to end enterprise Applications using Spring MVC REST and JDBC Template Modules Written well designed testable efficient java code Understanding and analyzing complex issues and addressing challenges arising during the software development process both conceptually and technically Implemented best practices of Automated Build Test and Deployment Developed design patterns data structures and algorithms based on project need Worked on multiple tools such as Toad Eclipse SVN Apache and Tomcat Deployed models via APIs into applications or workflows Worked on User Interface technologies like HTML5 CSSSCSS Wrote Stored procedure and SQL queries based on project need Deployed built jar into application server Created Automated Unit Tests using FlexibleOpen Source Frameworks Developed Multithreaded and Transaction Handling code JMS Database Environment Java Spring MVC Hibernate MS HTML5 CSSSCSS Junit Eclipse Tomcat and Oracle Skills Html Javascript Bootstrap Nodejs Python Matplotlib Numpy Pandas Scripting Xml Database Db2 Mysql Oracle Plsql Sql Sqlite Css Soa Tomcat Additional Information TECHNICAL SKILLS Programming Scripting Languages Python 27 37 and Java Databases MSAccess Sqlite3 Oracle 12c11g10g9iMysqlDB2 Technologies JavaScript XML HTML CSS Angular JS jQuery Nodejs AngularJS Ext JS Bootstrap MVC SOA SOAP and HTML Python Libraries Beautiful Soup requests Pandas datetime HTTPBasicAuth jQuery NumPy matplotlib Pickle PySide SciPy PyTables Cloud AWS S3 and IBM Blue Mix ApplicationWeb Servers Apache Tomcat 55 60 IBM Web Sphere 51 60 40 IBM Rational Application Developer 60 7 and Net Beans IDEs Development Tools PyCharm atom and Sublime Text and Eclipse Protocols TCPIP HTTPHTTPS SOAP SNMP SMTP REST Database Tools Toad SQL Developer PLSQL Developer SQLite and SQLPlus Operating Systems Windows 10 7 Vista XP UNIX Linux
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Sr Java Developer Sr Java span lDeveloperspan Sr Java Developer Comcast Roseland NJ Around 6 Years of extensive IT experience in developing design analysis testing of various web based SOA based and clientserver applications in multiplatform environments with JAVAJ2EE technologies Experience in various Agile Methodologies like Test Driven Development TDD SOA SCRUM and Waterfall Proficient in OOAD Technologies developing use cases Activity Diagrams Sequence Diagrams and Class Diagrams using case tools like Microsoft Visio and Rational Rose Highly proficient in using OOPS for building ntier architecture systems with hands on development expertise in frontend UI layer core business frameworks and Backend database layer integration Experience in FrontEnd UI development skills using scripting languages like HTML5 DHTML CSS JavaScript jQuery JSON AJAX Angular JS React Bootstrap Tag Libraries JSTL Expert in Core Java with strong understanding of Garbage Collector Collections Multithreading Event handling Exception handling and Generics Experience with jQuery Ajax JavaScript Nodejs Reactjs Backbonejs Angularjs Angular 2x4x and Clientside validations Expertise in implementation of J2EE Technologies JSP JTS Servlets JSF JSTL EJB transaction implementation JMS Struts Swing Hibernate Java Beans JDBC XML Web Services JNDI Swing Serialization and Externalization Experience in developing web applications on MVC based frameworks like Spring Spring IOC Spring Security Spring Boot Spring Cloud and Spring MVC Experience in integrating the internal security model into new projects with Spring Batch Spring Microservices and Spring Boot Pivotal Cloud Foundry and Netflix Eureka Experience in development of REST and SOAP based web services using AXIS WSDL UDDI XML JAXWS JAXRS JAXB JAXRPC AJAX technologies and Jersey frameworks Experience using J2EE design patterns like Singleton Prototype Business Delegate Session Faade Pattern DAO MVC Abstract Factory and Factory Pattern Expertise in XML technologies such as DTD XSL XSLT XML schemas XPath XSLFO and parsers like SAX DOM Expertise in Backendserverside java technologies such as Web services Java persistence API JPA Java Messaging Service JMS RabbitMQ Java Database Connectivity JDBC Java Naming and Directory Interface JND Expertise in open source framework Object Relational Mapping ORM tools like Hibernate and used Hibernate Annotations to reduce time at the configuration level Expertise in databases such as Oracle MySQL SQL Server NoSQL Maria DB and IBM DB2 databases to manage tables views indexes sequences stored procedures functions triggers and packages Experience in AWS Solutions using EC2 S3 RDS EBS Elastic Load Balancer Dynamo DB and Auto Scaling Groups Experience with JUnit Mockito Log4j SLF4J in developing test cases and determining application functionality Experience in scripting deployments to AWS Monitoring infrastructure like Nagios AppDynamics New Relic etc Experience in development deployment and troubleshooting Web based and enterprisebased applications on Windows UNIX and Linux platforms Experience in building applications using ANT Maven Jenkins and Gradle Knowledge on developing search components using Apache Solr which includes custom search handlers and custom handlers Experience in using code repository tools Tortoise SVN CVS GitHub and Visual Source Safe Work Experience Sr Java Developer Comcast Philadelphia PA August 2017 to Present Responsibilities Gathering requirements on sprint planning meetings and working with business analysts for resolving design issues Using Java8 features in developing the code like Lambda expressions creating resource classes fetching documents from database Have worked on AWS for fetch the pictures and Videos from AWS to UI Developed REST web services to expose the Middleware services Implemented initial setup of angular4 application with node and npm modules Implemented layout of front end web page with angular components and created angular services to interact with backend java application Written Map reduce and Spark codes in Java to run a sorting application on the data stored AWS Good knowledge in deploying the application jar files into AWS instances Interfaced with the My SQL backend database by integrating Spring with Hibernate Developed angular forms routes injectable services 2way binding attributes event emitters Written Type scripts for UI logic and written type scripts for unit testing of UI components Involved in Construction of UI using jQuery Angular4 Node JS and JavaScript Configured Spring boot restful web services application and enabled actuator to monitor application health status Worked with ObjectOriented JavaScript such as Backbonejs Knockoutjs Emberjs Handlebarsjs Used Scala collection framework to store and process the complex consumer information Integrated NoSQL database like HBase with Apache Spark to move bulk amount of data into HBase Have worked on AWS to integrate the server side and clientside code Modified existing and created new Hibernate objectsbased Queries for data storage retrieval tuning and mapping Used NPM for installing required nodejs modules and other published Angular NPM modules Configured Mongo repository and developed persistence objects with Spring Data Module Developing business logic with Java core collections and java 8 lambda expressions streamers Local Date objects Consumed Web Services to interact with other external interfaces in order to exchange the data in the form of XML and by using SOAP Created modal objects to integrate request and responses between frontend angular and java web services in JSON format Created DTO objects JPA repositories and created native SQL queries to persist data to database Used log4J for application logging and notification tracing mechanisms Configured Maven and resolved life cycle dependencies and generated artifacts for deployment Developed Test Driver components with TDD added code in crucible to find defects and resolve them before quality testing performed Attending daily scrum meeting sprint planning meeting backlog refinements Involved in AgileSCRUM process attending daily stand up and completing tasks in sprints Involved in code review meetings and updating components as suggest by tech leads Developed and executed test strategy and coordinated QA testing in Agile Environment Environment Java 8 HTML5 CSS3 Java Script AWS Spark Scala XML GWT Ajax Angular4 Backbonejs Knockoutjs AWS Restful Services Node JS Mongo DB Docker Grunt NPM Jasmine Jira Java Full Stack Engineer Triple Canopy Reston VA May 2016 to July 2017 Responsibilities Involved in SCRUM process of AGILE methodology in Requirement gathering Design Analysis and Code development through iterations Involving Servlets JSP CSS XSLT JavaScript for clientside validation AJAX for Interactive client GUI with Form Beans and EJB Developed various screens for the front end using ReactJS and used various predefined components from NPM Node Package Manager Involved in creating a reusable component using React JS for DOM manipulation Working experience on integrating backend technologies NodeJS with JavaScript frameworks Angular JS React JS and jQuery by using AJAX and JSON Used AngularJS with JSON Object returned by Spring MVC Controller Used AJAX in the JSP side to retrieve the records dynamically from the database and displayed on the front end it avoids refreshing of total page Writing Restful APIs in Expressjs and return logic on Angular data binding Designed and developed Graphical User interface using JSF HTML XHTML jQuery and CSS Worked on Bootstrap CSS framework for Responsive Web Design Using D3js developed map for specific area and some of the charts that easily make it easy to compare data Created server and handled requests and responses from controllers by using Expressjs Used various Core Java concepts such as Multithreading Exception Handling Collection APIs to implement various features and enhancements Developed Business layer using Spring IOC AOP DTO JTA and Persistent layer DAO Hibernate for all modules Used Spring core annotations for Dependency injection and Spring MVC for REST API s and Spring Boot for microservices Configured JMS Server setup and DB Connection pool setup deployed Returned items in WebLogic Server and Created Maven build file to build the application and deployed on WebSphere server Implemented SOA architecture for EVS with web services using SOAP WSDL and XML Designed DAO and service layer for ORM mapping with hibernate which can be easily changed to other ORM tools Configured data sources DAO classes and integrated with iBATIS through spring Wrote Hibernate configuration files mapping files and defined persistence classes to persist data into MySQL Database Updated legacy Ant build infrastructure to new Gradle based build system enabling more robust test build and release procedures Used Eclipse 32 IDE for developing code modules and deployed on Apache Tomcat Using UMLRationalRose designed Use Case Diagrams Class Diagrams and Sequence Diagrams and Object Diagrams to model the detail design of the application Used Test driven methods to improve the code and find defects in the code Wrote test cases for unit testing JUnit and used JIRA for bug and issue tracking Involved in discussions with the testing teams to see the tasks accomplished meets the Acceptance Criteria of the product owners Monitored the logs using Log4J and fixed the problems and used SVN Subversion for source control along with Tortoise integration Environment Java 7 AngularJS 14 HTMLHTML5 CSS3 JavaScript Core Java jQuery Bootstrap SOAP WSDL REST Web Services AJAX D3js JSON SpringIOC AOP XML Maven iBATIS SOA JIRA MySQL JMS AgileScrum WebLogic Server Gradle SVN Eclipse Apache Tomcat Java Developer John Hopkins Baltimore MD June 2015 to April 2016 Responsibilities Involved in preparation of functional definition documents Gathered the requirements and designed the application flow Used HTML JavaScript AJAX and JSP to create the user interface Extensively worked with struts for middle tier development with Hibernate as ORM and Spring IoC for dependency injection for the application based on MVC design paradigm Developed Action classes for the systems as a feature of struts Performed both server side and clientside validations Created strutsconfigxml file to manage with the page view Developed EJB components to implement business logic using session and message bean Used spring framework to integrate with struts web framework Hibernate Extensively worked with Hibernate to connect to database for data persistence Integrate active catalog to get parts using JMS Used Log4J log for both user interface and domain level messages Performed unit testing for modules using JUnit Implemented spring framework dependency injection for defining objects Used Log4J to capture the log that includes runtime exceptions Used JIRA tool to communicate with other team members in QA and production Used agile methodologies test driven development and automated builds Responsible for the complete design and development of the User Administration module Involved in developing the customer form data tables stored procedures and triggers Written SQL queries and PLSQL stored procedures Participated actively in application production launch Helped production support team to solve trouble reports Participated efficiently in the Development and Testing phases of the project Create program specifications and unit test plans for software programs Environment and Tools Core Java J2EE Design Patterns GUI HTML CSS Servlets JMS JSP Web Service SOAP ANT Maven JDBC Springs AOP Hibernate CVS WebSphere 51 IBM Rational Application developer JavaScript XML SQL PLSQL Oracle JUnit UNIX Windows 7 Java Developer Domo American Fork UT November 2014 to May 2015 Responsibilities Involved in designing of the application following Spring Jersey architecture Designed the system based on Spring MVC Model architecture Developed a business logic layer using Spring Dependency Injection and clientside Javabeans for DAO Design Patterns Developed Hibernate with Spring Integration as the data abstraction to interact with the database and used dependency injection DI using Spring framework and annotations Creating Menus dragdrop blocks DIV using DHTML saving user preferences at backend by sending the request to serverside components Used groovy and spring boot to collecting the data from users and packaged the data as json distributed to applications Spring framework is used to implement Inversion of Control IOC and Aspect Oriented programming AOP Developed SOAP based Web Services for Integrating with the Enterprise Information System Tier Extensive use of JavaScript and libraries to display report data based on user customization and generating reports as a graphical representation Used JSP JavaScript JSTL EL Custom Tag libraries Tiles Interceptors and Validations provided by Spring framework Designing user Interface using CSS as an external and internal source and also updating it manually depending on client display requirements using Adobe Dreamweaver CS3 Creating complex clientside scripts using libraries for development team to integrate with serverside components to facilitate the user interface display Application pages development using Struts Tiles MVC framework JSPs for presentation layer and clientside validations writing configuration XMLs validation with Struts validation framework and extensive use of JavaScript database interaction with IBM DB2 and deploying using IBM WebSphere application server Validation XMLs from backend for reporting and integrating XSLT transformations to apply formatting and displaying in frontend for business users Developed an email component for client communication manager using SMTP to send customer inputs as an email to the business users with a preformatted HTML message composition Environment Java JDK 16 JSP Java Script HTML AJAX XSLT XML DHTML Web IBM WebSphere Application server61 UNIX StrutsTiles XSLT XSLFO Spring IBM DB2 UML IBM Rational Clear case JUNIT 38 log4j 12 Ant 27 J2EE Developer Xcel Energy Minneapolis MN July 2013 to October 2014 Responsibilities Mavenized the existing applications using Maven tool Added the required jar files to the application as dependencies to the pomXML file Used JSF Struts frameworks to interact with the front end Utilized SwingJFC framework to develop clientside components Developed J2EE components on Eclipse IDE Created Multi Excel Comparator tool for client Suisse Bank using JAVA and effective use of data structures and algorithms it has successfully saved 520 person for a month Developed a new CR screen from the existing screen for the LTL loads Low Truck Load using JSF Used spring framework configuration files to manage objects and to achieve dependency injection Implemented cross cutting concerns like logging and monitoring mechanism using Spring AOP Implemented SOA architecture with web services using SOAP WSDL UDDI and XML Made screen changes to the existing screen for the LTL Low Truck Load Accessories using Struts Developed desktop interface using Java Swing for maintaining and tracking products Used JAXWS to access the external web services get the xml response and convert it back to java objects Developed the application using Eclipse IDE and worked under Agile Environment Working with Web admin and the admin team to configure the application on development training test and stress environments Web logic server Build PLSQL functions stored procedures views and configured Oracle Database 11g with JNDI data source with connection pooling enabled Used Hibernate based persistence classes at data access tier Used Spring Quartz timer to load the DIM data base with device battery information on regular intervals of time Adopted J2EE design patterns like Service Locator Session Facade and Singleton Worked on Spring Core layer Spring ORM Spring AOP in developing the application components Modified web pages using JSP and Used Struts Validation Framework for form input validation Created the WSDL and used Apache Axis 20 for publishing the WSDL Creating PDF files for storing the data required for module Used custom components using JSTL tags and Tag libraries implementing struts Used Web Logic server for deploying the war files Used Toad for the DB2 database changes Environment Java J2EE JSF Hibernate Struts Spring SwingJFC JSP HTML XML Web Logic iText DB2 Eclipse IDE SOAP Maven JSTL TOAD DB2 Web Logic Server WSDL JAXWS Apache Axis Software Developer Avera Health Sioux Falls SD May 2012 to June 2013 Responsibilities Responsible for gathering and analysis of business requirements Involved in all SDLC Software Development Life Cycle Phases of the project Developed the application using JSP Spring MVC for front end Spring 32 framework to manage business layer components and JDBC for performing database transactions Used various builtin controllers of spring MVC Used spring web flow to navigate between pages Involved in user interface design and development using JSP HTML CSS and JavaScript Designed and developed JSPs Servlets based on user requirements Responsible for implementing Hibernate mapping files Exposed Business service layer as REST Web Services Invoked External web services using Spring Web Services Wrote Maven build scripts to compile Java classes and create jar performed unit testing and package them into ear files Developed Oracle Stored Procedures and Functions using SQL Developer Used Hudson and Sonar for Application Continuous Integration Used GIT as repository for source code maintenance Developed SOA software apps and web service solutions using Oracle OSB 11g Interacted with clients directly on project status and requirements Environment Java J2EE JSP Spring MVC Spring Web Flows JavaScript jQuery Hibernate Spring Webservices Oracle 10G XML XSD WebLogic9 Eclipse Maven GIT Hudson Rest SQL Developer Education Bachelors of Science Dickinson State University Dickinson ND 2012 Skills JAVA 6 years HIBERNATE 6 years SPRING 6 years XML 6 years MAVEN 5 years J2Ee Rest Angular Javascript Java J2Ee Additional Information Skills Languages Java 15161718 J2EE C C Web Technologies HTMLHTML5 DHTML XML CSS Bootstrap JSF JavaScript API 30 AJAX Frameworks Spring 43 Hibernate 43 Angular JS 101520 Struts 2x1x Log4J Angular 2and 4 React ApplicationWeb servers Apache Tomcat 8 IBM WebSphere 8x9x Jetty Jenkins 250 JBoss Tomcat 506070 Glassfish Relational Databases Oracle 8i9i10g11g SQL server 201220142016 MySQL 57 DB2 111 NoSQL Databases MongoDB Cassandra Couch DB Web Services JAXWS JAXRPC JAXRS SOAP WSDL UDDI REST SOAP UI Cloud Environments Azure AWS Netflix Eureka Mesos Operating systems Windows MSDOS UNIX Mac OS Linux and Ubuntu Testing Tools Junit 412 Win Runner Jenkins Selenium WebDriverGrid JIRA 70 Bugzilla 4412 Jasper Reports 60 Methodologies Agile waterfall TDD TestDrivenDevelopment Scrum SDLC Developer IDE Platforms Eclipse Edit plus Notepad Intellij 20171 Spring Tool Suite STS 383 GITHUB 2120 Build Tools Ant 110 Maven 339 Gradle 341
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Sr JavaJ2EE Developer Sr JavaJ2EE span lDeveloperspan Sr JavaJ2EE Developer FreddieMac McLean VA Extensive experience in ntier applications for J2EE platform using Java JDBC JSP Servlets EJB Struts Spring Boot Spring MVC Tiles JSTL Tag Libraries ORM using Hibernate Web Services JNDI JNI JMS XML XSLT Good understanding on open source frameworks like SPRING 42 core IOC jdbc ORM MVC Transaction Security AOP modules Hibernate 35 JSF 20 Angular JS and React JS Experienced in developing Event Driven Applications using AJAX JSON and XML Expert in working with core java collections and Multithreading Experience developing SOA based applications using RESTful and SOAP web services Experience in spring framework Spring Core Spring IOC Dependency Injection DI Spring DAO Spring JDBC Spring Security Spring Transaction Spring AOP Spring ORM serverside component architecture for simplified development of distributed transactional secure and portable application based on Java Technology Experienced in working with Angular JS in developing MVC apps Developed Angular JS Controllers Services Filters and Directives for various modules in the application Extensive experience in web development using JSPs HTML5 DHTML XHTML CSS3 JavaScript jQuery Bootstrap and AJAX technologies Good Experience in working with XML related technologies like XSD DTD XSLT XPATH DOM SAX JAXP JAXB XMLRPC and XML Beans Experience in working with batch jobs like Spring Batch Autosys and Quartz Expertise in J2EE design patterns like Singleton MVC Session Faade Factory Business Delegate and DAO for building J2EE applications Experience in ORM Library with Hibernate for mapping ObjectOriented domain model with Relational Database Experience in working with Agile development methodologies including Extreme Programming Agile and SCRUM Also worked with Waterfall Methodolgy Experience in writing and executing unit test cases using JUnit Mockito and TestNG Frameworks Experience in working with JMS IBM MQ Series Rabbit MQ and Websphere MQ Integrator Extensive experience writing complex queries Stored procedures triggers on Oracle MS SQL Server PostgreSQL MongoDB DB2 databases Experience in working with build tools like ANT Maven Gradle and Continuous Integration and Continuous Deployment tools like Jenkins and Bamboo Experience in working with version control systems like Git SVN CVS and Clearcase Experience in working with project management tools like JIRA Pivotal Tracker Trello Confluence and defect tracking tools like Bugzilla HP Quality Center Also used PUTTY and WinSCP to look into different environments Experience in using Database IDE tools like Oracle SQL Developer TOAD Squirrel SQL Workbench Mongoose Experience in deploying the applications using IBM WebSphere Application Server JBOSS Application Server Web logic Application Server and Tomcat Web server Highly motivated selfstarter with Excellent Communication Presentation and ProblemSolving Skills and able to work under minimal supervision delivering high quality software in time Work Experience Sr JavaJ2EE Developer FreddieMac McLean VA November 2017 to Present FreddieMac is one of the leading Secondary Mortgage Client This project involved the development and maintaining of a website It has all the features expected of a secondary mortgage client This project addresses the core security gateway for internal and external customers Responsibilities Worked extensively in business analysis interacting with their business groups gathering user requirements and creating functional specifications and design documents Developed the application using with Java technologies like JSP Servlets Java Beansf Multithreading JMS and XML Implemented development specifications for External Authentication Interface EAI Used Spring MVC to develop entire project and spring security to provide authentication and authorization for entire project Processed XML data to marshalunmarshal using JAXB Used HTML5 CSS and java script JQuery Bootstrap JS and Angular JS to create frontend interactive design pages Recommend and develop strategy for integrating internal security model into new projects with Spring Security and Spring Boot Created RFP Request for Proposal microservice to provide RESTful API utilizing Spring Boot with Spring MVC Used Selectors in JQuery for updating content on DOM nodes Worked with Nodejs in developing responsive web applications Oversee and develop Notification Service microservice to use across the enterprise Utilized Camel to integrate microservices with other microservices and RabbitMQ messaging exchanges Utilized J2EE patterns such as DAO pattern Singleton MVC pattern Worked with NoSQL Cassandra to store retrieve and update and manage all the details for Ethernet provisioning and customer order tracking Ran adhoc queries against Cassandra using CQL scripts Used JMS to create a listener which runs on application server to receive the feed Used REST JAXRS along with Jersey framework and SOAP JAXWS to produce and consume a web service Used Eclipse IDE and deployed the application on WebSphere Server Apache Maven is used as Build tool to automate the build process for the entire application and used Jenkins for continuous integration and deployment Used Junit for Unit Testing and Log4J for logging Used Hibernate to connect to Oracle 12a database Environment JavaJ2EE JSP Servlets Java Beans JMS XML Spring Boot Spring MVC Spring Security IBM Tivoli Suite JAXB Microservices Cassandra Camel HTML5 CSS JavaScript JQuery Angular JS DAO Singleton MVC pattern REST SOAP Jersey Hibernate Eclipse Git Websphere maven Junit RabbitMQ Jenkins Mock Object Tomcat Oracle 12a Sr Java Developer Ameriprise Financial Minneapolis MN October 2015 to November 2017 Ameriprise Financial is an American diversified financial services company It engages in business through its subsidiaries providing financial planning products and services including wealth management asset management insurance annuities and estate planning The DMU project is about generating reports and clearing payments to its advisors according to their sales Responsibilities Involved in Analyzing preparing technical design specification documents as per the Requirements Architecture Development and Maintenance of high traffic application built in JavaJ2EE Designed application modules base classes and utility classes using core java Involved in development performance testing defects fixing Organized daily Agile meetings to interact with the development team Expertise in understanding and preparation of WSDL XSLT and XML schemas definitions Designed the project using Business Delegate Singleton Service Locator and DAO Patterns Involved in making the necessary changes for the entire work flow from Action classes to the backend database in Placement Quote Creation module Implemented Hibernate ORM Mapping tool framework to interact with the database to update retrieve insert and delete values effectively In the Front end of the application designed and implemented a publishing framework and reusable UI component library based on Angular JS and jQuery Developed weblayer using Spring MVC Framework with JSP CSS3 AJAX and JavaScript Developed Custom framework implemented with Spring Framework for integrating the flow of the application with minimal dependency Configured LDAP server to be used with Spring Security to provide authentication for internal application Micro services were being used as a strategy to gradually replace a core monolithic application while still adding business features The RESTful web services have been used to retrieve and update the data which is populated in view using Angular JS model Developed Messaging framework for Asynchronous messaging service using JMS and MQseries Used Spring Core Annotations for Dependency Injection Spring DI and Spring MVC for REST API s Developed Restful web services using JERSEY to sendreceive data tofrom various systems Performed Test Driven Development TDD using JUnit and Mockito Used Jenkins for Continuous Integration and Continuous Delivery Environment Java J2EE HTML5 CSS3 AJAX JavaScript Angular JS JQuery AWS Spring Boot Spring 40 Tiles SOA Hibernate 40 JNI JMS 20 JNDI JTA XML JSON JAXB JAXRS SOAP WSDL JUnit Log4J Maven JSP JSF MongoDB Servlets Jenkins Eclipse Git Micro Services Design Patterns Agile WebSphere 70 JavaJ2EE Developer Delta Airlines Atlanta GA August 2013 to September 2015 Delta Airlines is a one of the major American airline company This project ThirdParty Reservation is a webbased application used by the customer service agents which deals with the reservations of the passengers online The ThirdParty Reservation application enables the customer service agents to make modify and update the reservations to their passengers Responsibilities Used AgileSCRUM methodologies for Software Development Implemented the application using Struts2 Framework which is based on Model View Controller design pattern Developed Custom Tags to simplify the JSP20 code Designed UI screens using JSP 20 Ajax and HTML Used JavaScript for clientside validation Actively involved in designing and implementing Value Object Service Locator MVC and DAO design patterns Developed and used JSP custom tags in the web tier to dynamically generate web pages Used Java Message Service for reliable and asynchronous exchange of important information such as Order submission that consumed the messages from the Java message queue and generated emails to be sent to the customers Designed and developed Stateless Session driven beans EJB 3 Used jQuery as a Java Script library Used Data Access Object DAO pattern to introduce an abstraction layer between the business logic tier Business object and the persistent storage tier data source Implemented Session EJBs at a middle tier level to house the business logic Used RESTful Web services for sending and getting data from different applications using Jersey Framework Developed stored procedures and complex packages extensively using PLSQL and shell programs Used DB2 as database and developed complex SQL queries Used JUnit framework for unit testing of application and Maven to build the application and deployed on Tomcat 70 Used HP Quality Center for Defect Reporting and Tracking Prepared Low Level Design High level Design Unit test Results documents Environment JDK 16 J2EE Agile Development Process Struts EJB 30 Web Services JAXWS Axis 2 Hibernate Angular JS RSA JMS JSP Servlets SQL Server 2012 HTML XML SOAP IBM Rational Application Developer RAD ANT Log4J XML XSLT XSD jQuery JavaScript Ext JS Bamboo JUnit SVN Tomcat Web Server JavaJ2EE Developer Bank of America Charlotte NC October 2011 to July 2013 The project Quotes is designed primarily to meet the organizations requirements for loans that are classified as business loans as per the Banks policy The Application is a J2EE based system for automating the entire loan and credit processing workflow It covers the lifecycle of a loan application from the point of application creation through credit evaluation approval and commitment letter generation Upon approval the legal documentation aspects postclosing activities and interface with legacy systems for account creation and collateral creation are performed Responsibilities Involved in Requirement Analysis Design Development and Testing of the risk workflow system Involved in the implementation of design using vital phases of the Software development life cycle SDLC that includes Development Testing Implementation and Maintenance Support Applied OOAD principle for the analysis and design of the system Implemented XML Schema as part of XQuery query language Applied J2EE design patterns like Singleton Business Delegate Service Locator Data Transfer Object DTO Data Access Objects DAO and Adapter during the development of components Used RAD for the Development Testing and Debugging of the application Used JBOSS Application Server to deploy the build Developed frontend screens using Struts JSP HTML AJAX JQuery JavaScript JSON and CSS Used J2EE for the development of business layer services Developed Struts Action Forms Action classes and performed action mapping using Struts Performed data validation in Struts Form beans and Action Classes Developed POJO based programming model using spring framework Used IOC Inversion of Control Pattern and Dependency Injection of Spring framework for wiring and managing business objects Used Web Services to connect to mainframe for the validation of the data Axis2 WS engine has been used to convert WSDL to Java objects SOAP has been used as a protocol to send request and response in the form of XML messages Developed publisher Subscriber model to send reminders about customer balances using JMS with MQ Series provider WSDL has been used to expose the Web Services JDBC framework has been used to connect the application with the Database Used SAX Parser to parse the xml files Log4j framework has been used for logging debug info error data Used Hibernate framework for Entity Relational Mapping Used Mongoose to access the NoSQL db like MongoDB database server SQL Developer was used as a database client Extensively worked on Windows and UNIX operating systems Environment Unix RAD70 J2EE Struts 20 Spring Hibernate Web Services JBOSS Gradle HTML AJAX JavaScript Backbone JS CSS JQuery JSON SOAP WSDL XML XSLT JAXP SQL UML Eclipse PLSQL Shell Programming JMS MQ Series Eclipse MongoDB Log4j Junit Mockito CVS Spring Security SSO JavaJ2EE Developer Genesis Software Solutions March 2010 to September 2011 Enrollment System Redesign ESR is an online application process for the Veterans enrolment for health care The veteran may apply for enrollment in person at a VHA health care facility by mail or by completing an online application Responsibilities Involved in development migration restructuring support and maintenance of various modules with in the project Involved in developing code for obtaining bean references in spring framework using Dependency Injection DI or Inversion of Control IOC using annotations Used Hibernate to persist data in a bi temporal form in database Followed the Agile methodology Used CoreJava MultiThreading Java Concurrency techniques in order to Source the data from UpStreams and to persist in our SybaseIQ Databases and make the data available for the reporting teams to use Front end web layout using HTML 5 CSS and JSP with java script frameworks like JQuery for reporting architecture Prepared and executed the test cases using JUnit Mockito Implemented Maven Script to create jar war files and deploy them to the unix box Used spring framework to achieve loose coupling between the layers thus moving towards Service Oriented Architecture SOA exposed through RESTful ETL approach is to extract the files load them to work tables staging tables and final IQ databases Implemented RESTful web services to communicate with components of other Sourcing systems within the firm and to provide data to the reporting team Designed and implemented customized exception handling to handle the exceptions in the application Batch Processing using Autosys Worked with SQL queries and PLSQL and actively involved in the production support Involved in production support and fixing issues based on a ROTA Upgraded JBoss Drools version to 630 Final in various modules of application Environment JDK 16 UML Spring 30 Eclipse PostgreSQL JDBC Hibernate XML XSLT DOM DHTML REST JUnit SVN Log4j Sybase IQ Aqua Data Studio Autosys UNIX Maven Agile Scrum Jenkins Hudson JIRA Confluence JSPs HTML Sonar Reporting tools Agile BRMS Drools Software Developer Krest Technologies January 2009 to February 2010 The project Front Office Management is aimed at assisting the front office employees to maintain and manage the daily inflow of course enquiries in the training division Using this package user can store the student information details viz the course enquired for the fee paid and dues the follow up dates etc Responsibilities Developed the application using MVC1 Architecture using JSP Servlet and EJB Participated in client requirement gathering Involved in developing Class diagrams Sequence Diagrams using UML Preparation of the LowLevel Design document that includes program specification and unit test plan Developed HTML and JSP pages for user interaction and data presentation Developed JSPs to implement the business logic and use java beans to retrieve the data Involved in Coding of Enterprise Java Beans which implements business rules and business logic Involved in developing the Java classes and JavaBeans Involved in Creation of tables in MySQL database Extensively used Net beans for writing code Involved in Unit and Integration Testing Used CVS for source code version control Involved in System Analysis and Design methodology as well as Object Oriented Design and development using OOAD methodology to capture and model business requirements Environment Core Java HTML CSS JavaScript JSPs Servlet EJB Java Beans MySQL v52 CE Squirrel JUnit CVS Apache Tomcat Web Server v60 NetBeans Education Bachelors Skills AJAX 6 years Design Patterns 6 years Eclipse 6 years J2EE 9 years Java 10 years java script 8 years JAX 5 years JMS 7 years JQuery 9 years JSP 10 years Junit 10 years Maven 7 years Model View Controller 6 years MODELVIEWCONTROLLER 6 years MVC 6 years SOAP 7 years Testing 8 years web services 7 years XML 9 years XSLT 7 years Additional Information Technical Skills Languages JavaJ2EE Servlets JSP EJB C C SQL PLSQL Scripting JavaScript Shell Groovy Grails Python Pearl PHP Ruby Dojo JQuery Yahoo UIYUI Selenium AJAX MVC Frameworks Struts Spring MVC JSF Angular JS React JS Frameworks Spring Boot Spring Batch Spring Security Spring Core Spring AOP EJB 30 Hibernate JPA J2EE Maven Design Patterns Singleton DTO DAO Business delegate Service Facade Factory Pattern Build Tools Jenkins Maven Gradle Bamboo ANT Messaging JMS MQ IBM MQ Rabbit MQ Mule ESB Web Services SOAP WSDL Axis2 JAX WS JAX RPC JAXRS RESTEasy SAXDOM parsers Jersey CXF JAXP XML XSD XPath Xquery XSLT Databases DB2 SQL Server Oracle PostgreSQL MySQL NoSQL Mongo DB Application Servers IIS JBOSS IBM WebSphere Application Server 6061 TM Server Sun Java Application Server 9x Glassfish WebLogic Application Server Tomcat webserver WPS 62 IDEs Eclipse 30 RAD 6070 Rational modeling tool IBM RSM Spring tool Set STS NetBeans 60 Version Control SVN CVS GIT Clear Case Tools Toad SQL Connector Log Analyzer Log4j Slf4J LogBack TLeaf JTest JProbe suite 51 Memory Debugger profiler Squirrel SQL Client Testing tools JUnit Mockito Load Runner Selenium Agitar Technologies HTML5 XHTML JSP CSS3 Bootstrap XSLT LDAP Operating Systems Unix Linux Windows
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Supply Chain Analyst Supply Chain Analyst Supply Chain Analyst Westminster CO A highly competent organized and serviceoriented professional Data Analyst with over 8 years of experience identifying any efficiencies problem areas andor potential improvements Some of my proven results include performing highlevel analysis for business requests and generating summary documents for CEO management for monthly and quarterly audit and compliance reports Educational requirements listed include a bachelors degree in Telecommunication Engineering coupled with more than 8 years of experience in fields like assessment data data investigation test development products and services research Work Experience Supply Chain Analyst Xcel Energy Henderson CO February 2019 to August 2019 SharePoint Dashboard implementation Project 6 Months Create technical process documentation SharePoint Libraries to ensure continuity and scaleup of manuals and development information Create Tableau Dashboard guides for planners and buyers showing a different kind of information related to Purchase Request and Purchase Orders Develop several Script Recording and Playback routines to speedup manual and timeconsuming procedures Acquire cleaned and sorted several data tables in order to be adjusted to SAP requirements for transferring Supply Chain Analyst Project Manager Dymark Solutions Corp Doral FL April 2014 to December 2018 Support Accounting Forecasting and Revenue Assurance teams on the adhoc reporting requests including customer behavior analysis and demographic report also supported wide range of projects related to dealing with raw data into graphic models using ETL system design Supervised training support and coordination of the activities of team members to ensure departmental goals and objectives were met on time Manage Report Platform Development implementation and support using PHP and MySQL to connect database to different sources to have a better presentation of the information allowing managers to have a clear picture of their business Acquiring validating standardizing and warehousing large amounts of raw public records data from variety of sources into searchable dashboards for customer access using Tableau and Alteryx Platform Managed and maintained retailer chain listing for multiple department use audited weekly monthly and quarterly data of accounts to maintain data accuracy Manage Standalone Payment Terminals acquisition configuration assignment and installation in 500 locations across USA In God we trust All others must bring data W Edwards Deming Statistician Westminster CO 80234 germankygmailcom 305 440 9650 wwwlinkedincomingermanrodriguezusa Procurement Coordinator Trade Logistics Corp Doral FL April 2011 to March 2014 Led Internal Procedures Policy Development for a Freight forwarder business allowing to optimize each process of the logistics chain from the quotation to the delivery of the cargo at its destination Managed Physical Business Development with Low cost technology including low cost communications web site management tools adaptation security video monitoring and finger prints human resources tools printing materials and search engine optimization Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives Maintained continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent Fostered customer loyalty by ensuring that our customers fully utilize the value of our solutions and services IT Coordinator Energy Freight Systems Doral FL 2007 to March 2011 IT Administrator Natures Flowers Miami FL 2005 to 2007 Education BS in Telecommunications Engineer Saint Thomas University 2005 Skills Microsoft project Sharepoint Sisense Tableau Mysql Sql Erp Etl Sap Organizational skills Customer service Bi Acrobat Adobe acrobat Microsoft office Links httpwwwlinkedincomingermanrodriguezusa Additional Information PROFESSIONAL SKILLS Highly creative selfmotivated individual with 13 years of experience Commitment to delivering a high level of customer service Computer skills necessary to compile and organize information including ETL system design Ability to develop and maintain effective work relationships Strong organizational skills and ability to give attention to details Able to work effectively as an independent or part of a team Additional Skills Project Management Software Microsoft Project Trello Smartsheet Asana and Orangescrum Business Administration Software Microsoft Office 365 Adobe Acrobat Skyvia and SharePoint Data Managing Software MySql SQL SAP ERP Central Component Qlik View Alteryx Sisense BI and Tableau Available to relocate and travel until the Project is completed
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Information Security Analyst Information span lSecurityspan span lAnalystspan Information Security Analyst Concord Crossroads LLC Dumfries VA A highly driven detailoriented and experienced IT professional with thorough knowledge and understanding of FISMAs and Risk Management Framework with strong handson experience Experience includes System Vulnerability scan monitoring Auditing Risk Assessment Audit Engagements and Testing Information Technology Controls Work Experience Information Security Analyst Concord Crossroads LLC Montclair VA October 2016 to Present Evaluate security assessment documentation and provide written recommendations for security authorization to the AO Ensure security assessments are completed for each IS Analyzes and update Systems Security Plans SSPs based on the National Institute of Standards and Technology NIST Special Publications and conduct annual selfassessments Initiates a POAM with identified weaknesses and suspense dates for each IS based on findings and recommendations from the SAR Provide support for documentation initiatives as related to System Security Plans Risk Assessment Plans Continuity of Operations Plans Incident Response Plans and Security Test and Evaluation STE standards Create oversee and update policies information standards and guidelines on regular basis Conducts comprehensive reviews of security authorization documents to ensure the appropriate NIST security guidelines were used during the assessments and the selections of security controls are relevant to the confidentiality integrity and availability of the system Information Security Analyst SPN Solutions Inc Arlington VA September 2014 to October 2016 Performed Assessment and Authorization efforts under the NIST Risk Management Framework RMF Developed System Security Plans SSP for each system to verify that it addresses the minimum SSP framework Created assessment reports and tracked remediation activities using Clearwater Analytics Developed security standards and best practices for the organization Recommended security enhancements to management or senior IT staff Developed and reviewed Security Assessment Plan SAP to assess the security controls Generated security documentation including security assessment reports system security plans contingency plans and disaster recovery plans Prepared POAM follow up prebrief meetings with the System Owner ISSO and other key stakeholders for each system with open POAM prior to the official followup briefs Assessed security controls in accordance with the assessment procedures defined in the security assessment plan through examination interviews and testing Supported the remediation actions to correct assessment findings and develop supporting plan of action and milestone POAM reports and updated System Security Plan Analyzed and updated System Security Plan SSP Risk Assessment Reports RAR Privacy Impact Assessment PIA System Security Test and Evaluation STE and the Plan of Actions and Milestones POAM Made recommendations to improve security procedures and systems Ensured Configuration Management processes are followed to ensure that any changes do not introduce new security risks IT Help Desk Support Inova Health System Falls Church VA July 2012 to September 2014 Provided telephone support to over 6000 end users troubleshooting diagnosing resolving and documenting hardware software and network related technical issues Assess security control test plans and conducts indepth security assessment of information systems that evaluate compliance of administrative physical technical and organizational polices and safeguards in order to maintain HIPAA compliance based on office of Civil Right OCR protocols NIST SP 80066 and 80053A Documented all issues and generated reports detailing common problems and error trends Filled in for inhouse IT services as needed installing new desktop systems for developers project managers and quality assurance team members Created updated and managed tickets utilizing remedyticketing systems Escalated issues to the proper help desk associate when necessary and followed up on any escalated issues all within a timely manner Created new user accounts updated and troubleshooted user accounts and workstations in active directory Education Bachelors in Information Technology University Of Ghana Accra August 2004 to June 2007 Skills documentation 4 years NIST 5 years Risk Assessment 4 years Security 4 years system security 4 years Active Directory 3 years Access Control 2 years Sharepoint 1 year Microsoft Office 8 years testing CertificationsLicenses Security August 2017 to August 2020 ECCouncil Ethical Hacker CEH September 2018 to September 2021 AWS Associate Developer July 2018 to July 2020 A valid IT Specialist certification
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Job Seeker IT Business Analyst Lombard IL A successful IT professional has automated many business processes Recognized for performing business process and gap analysis A talent for preparing business requirements based on user stories and translating them into functional and technical documents Also known for excellent analytical and problem solving skills Authorized to work in the US for any employer Work Experience SILVEREDGE CONSULTING Westchester IL 2017 to 2019 Wrote functional and technical specifications and numerous programs for clients such a mobile put away cycle counting and picking Wrote many reports initiated via user selection screens using embedded dynamic SQL Created user stories and executed test plans Application Consultant II CAPGEMINI AT OFFICE DEPOT Itasca IL 2014 to 2017 Provided production support for legacy OfficeMax logistics applications including wave planning picking shipping receiving and put away replenishment and cycle counting In addition provided support for AS400SAP interfaces by researching problems correcting IDOCs and creating new inbound deliveries Project lead for Cross Company Sourcing This is an ongoing project to source product from Office Depot distribution centers to allow OfficeMax distribution centers to close Provided training guidance and assigned work for newer team members and offshore team Lead Business Configuration Analyst OFFICE DEPOT FORMERLY OFFICEMAX 2013 to 2014 Lead analyst for a new Alaska Virtual Distribution Center Project Created a unique solution by fulfilling the B2B business through the local retail store inventory to gain a potential 15 million in revenue Developed business requirements based on user needs and translated them into technical documents for development teams Developed a project plan developed a testing strategy and usability test plans Participated in usability testing Managed project user and technical meetings Tracked project resources and budget Lead meetings with business partners to review test results and to verify the user requirements were met OFFICE DEPOT FORMERLY OFFICEMAX Naperville IL 2005 to 2014 Senior Business Configuration Analyst OFFICE DEPOT FORMERLY OFFICEMAX 2011 to 2013 Lead analyst for ITLogistics efforts for SAP Consolidation part 1 This project consolidated AS400 financial and inventory data on SAP Performed a gap analysis Translated user requirements into a functional design document and wrote program specifications Created and maintained a project plan Developed usability test cases Coded and tested programs Supervised two consultants Reviewed and approved usability test results Planned the implementation and provided postimplementation support IT Project Manager OFFICE DEPOT FORMERLY OFFICEMAX 2005 to 2011 Lead analyst for ITLogistics efforts for the Multiple Product Code Project to allow customers to order using a SKD or CTN product code to obtain special pricing while saving money by eliminating special handling for these products in the contract distribution centers Gathered user requirements hired and supervised two consultants created and maintained a project plan wrote program specifications developed test usability cases reviewed and approved usability test results planned and executed the implementation and provided postimplementation support Led a team of 3 coworkers and 5 consultants on a 5 million project to automate receiving put away replenishment and cycle counting in the contract distribution centers Helped to select the equipment created and maintained a project plan hired and supervised 5 consultants gathered user requirements wrote a functional design document wrote program specifications coded programs wrote usability test plans reviewed and approved usability test results ensured the project remained within the budget planned the implementation piloted the software and equipment at one distribution center Rolled out the software to 22 other distribution centers across the country Saved the company 275000 in UPS fines by leading a project to scrub shipto addresses on customer orders using Trillium an addressscrubbing package These enhancements involved creating and maintaining a project plan gathering user requirements reviewing usability test results planning the implementation ensuring the business sponsor and IT management were aware of any problems making sure the project stayed within budget and ensuring the project team was focused on the endgoal Piloted the software at one contract distribution center IT Project Manager BOISE CASCADE OFFICE PRODUCTS 2003 to 2004 Saved 500000 in hardwaresoftware maintenance fees by managing a project to replace the old warehouse conveyor systems in multistates contract distribution centers Wrote a functional design document and program specifications coded programs created and maintained a project plan and measured the teams progress against the plan developed a comprehensive test plan tested reviewed other team members test results planned and executed the implementation and providing postimplementation support Saved 280000 in distribution center operating expenses by leading a year long capital project to streamline 20 different distribution center processes Created and maintained a project plan and tracked the teams progress against the plan tracked dollars spent against the project budget gathered user requirements wrote program specifications tested programs and reviewed other team members test results planned and executed the implementation and provided postimplementation support BOISE CASCADE OFFICE PRODUCTS Itasca IL 1998 to 2004 Sr ProgrammerAnalyst BOISE CASCADE OFFICE PRODUCTS 1998 to 2002 Coded tested and implemented projects such as item dimensions and customer order containerization for the contract distribution centers Education Bachelors Degree in Computer Science in Computer Science Southern Illinois University Skills Sap As400 Db2 Sql Javascript Ms project Visio Xml Cobol Ibm mainframe Mainframe Css Ims Jcl Cics Html5 Mqseries Robot Purchasing Excel Links httpwwwlinkedincominkathyoberle Additional Information TECHNICAL SKILLS IBM AS400 RPGIV free form Subfiles CL SQL MQSeries Robot AS400 Query XML IBM Mainframe COBOL DB2 IMS JCL CICS and TSO SAP Basic knowledge of SAP Purchasing Web HTML5CSS JavaScript PC MS Word MS PowerPoint Excel MS Project Visio and Outlook
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Quality Assurance Technician Quality Assurance Technician Freeport IL Authorized to work in the US for any employer Work Experience Quality Assurance Technician Berner Food Beverage Afolkey IL March 2019 to Present Calibrate and use machinery to test the food safety of product Assure that all CCPs in production are recording and operating as expected Handle product holds and release as well as materials release Skid Puller Snak King Corporation Freeport IL November 2018 to March 2019 Stack and wrap pallets of product in a fast paced working environment Set up and tear down tape machines and assembly lines for product changeovers Data Entry Clerk NextHome First Class Freeport IL May 2018 to August 2018 Enter data for and manage entries of real estate listings conduct 3d virtual tours of properties Capture aerial photos of properties using a drone Overnight Stocker Cub Foods Inc Freeport IL May 2017 to February 2018 Stock products to shelves in a timely and efficient manner Work as part of the team to finish our requirements on a nightly basis Full Stack Web Developer Hydra Technologies Freeport IL October 2016 to March 2017 Built mobile Responsive websites with PHP HTML5 CCS3 JavaScript jQuery Ajax SQL and BootStrap worked with Photoshop to create and manipulate images built custom backend interfaces built sites with WordPress OpenCart and a custom CMS and managed SEO on existing client sites Full Stack Web Developer Armor Technologies DeKalb IL March 2016 to October 2016 Built mobile Responsive websites with PHP HTML5 CCS3 JavaScript jQuery Ajax SQL and BootStrap worked with Photoshop to create and manipulate images built custom backend interfaces built sites with WordPress OpenCart and a custom CMS and managed SEO on existing client sites Overnight Maintenance Associate Walmart Freeport IL June 2014 to September 2015 Cleaned a great many things including floors bathrooms waste bins and trash compactor Stocked products to shelves in every department Education High school or equivalent Skills HTML5 2 years CSS3 2 years PHP 2 years Javascript 2 years JQuery 2 years SQL 2 years Ajax 2 years Typing Data Entry Operator DataEntry Excel Data Entry Word Customer Service Pallet Jack Stocking Fast learner Microsoft Word retail sales Electric Pallet Jack Quality Assurance CertificationsLicenses Drivers License Assessments Attention to Detail Highly Proficient August 2019 Identifying differences in materials following instructions and detecting details among distracting information Full results httpsshareindeedassessmentscomshare_assignmentyv1yottf1f9obztq Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field
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Systems EngineerCitrix XenApp Administrator span lSystemsspan EngineerCitrix XenApp span lAdministratorspan Systems EngineerCitrix XenApp Administrator Catholic Health Initiatives Plano TX Work Experience Systems EngineerCitrix XenApp Administrator Catholic Health Initiatives Richardson TX July 2016 to Present Responsibilities Responsible for administration of windows servers and desktop systems this included managing MS Windows systems Citrix migration desktop deployment and creating new virtual servers as well as level 3 engineering support help desk training and development and provision of user training Responsible for managing different enterprise level applications Installing and updating XA65 XA715 farms developing professional infrastructure solving technical issues migrating legacy Citrix 4x 5x farm to XA65 XA715 versions and Publishing new Applications Other responsibilities included migration of Exchange 2010 onpremises to Office 365 Configured DirSync Azure AD Connect and ADFS for Active Directory synchronizationFederation with Azure Active Directory Utilized Hybrid Configuration Wizard HCW on Exchange 2010 to establish send and receive connectors with Office 365 Created migration batches in the Office 365 Admin Center and used PowerShell to check the status of the migration and get statistics Successfully migrated over 171 applications from Citrix 4x 5x farm to XA65 XA7x encompassing 4 distinct geographic locations over 100 servers and 5 different farms Responsible for the publishing and integration of numerous applications in the production environment Deployment of ondemand virtual desktops and applications Exercised great expertise in troubleshooting and resolving issues in the Citrix enterprise environment including web interface application enumeration and performance issues and printing and provisioning issues for both internal and external clients Managed VMware infrastructure for assigned XenApp farms Responsible for installing and updating XenApp farms Resolved systemwide technical issues mentored team members and organized workflow and task assignments Maintained Citrix server farms along with application deployment and scripting Citrix applications Created templates from VMs deploy VMs from templates and allocated resources Maintained and managed Windows 20032008R22012R2 servers in Citrix farms Installation configuration and administration of XA65 XA715 versions Installation configuration administration and troubleshooting of ESXi VSphere 55 Virtual Center Delphi Exchange admin SCCM engineer Grand Rapids MI 032015 062016 Responsibilities Designedarchitectedimplemented all versions of ExchangeOffice 365 and Lync 2013 enterprise environments Migrated users from existing Exchange 2010 environment to new hybrid Office 365 environment Created updated maintained and installed Windows OS images for varied tabletsdesktoplaptop computer configurations and software applications and Apple Mac based computers and software applications Responsible for Exchange 2010 and Office 365 administration user management and policies Performed software installation setup configuration release upgrades security patches migrations and software maintenance of school administrative and academic software applications Provided onsite help desk support problem determination documentation and escalation to next level appropriate technical support Created TCPIP scopes maintained DHCP DNS and created group policies and permissions in Active Directory Installed and configured SCCM 2012 deployed w7 w8 w81 w10 images applications WSUS management Troubleshot basic network connectivity software Packaging setup Office 365 2016 Version Citrix Engineer ProQuest Ann Arbor MI August 2013 to March 2015 Responsibilities Administered ProQuest XenApp farms consisting of approximately 50 servers and 400 concurrent users Managed and resolved incident and request tickets assigned to the Citrix support team Installation and configuration of XenApp server 5060 and Citrix Client tools Published applications per clients requirement Administration of Citrix XenApp farm Configuration of Citrix server policies load management and printing in the farm Maintained and managed Windows 20032008R2 servers in Citrix farm Reviewed the Event logs for errors and troubleshoot accordingly Installed Citrix application related patches on the servers via installation manager Installed and configured web interface and created service site Created Citrix profiles policies and procedures and generated policies for printing and load balancing Performed analysis of current messaging infrastructure and Exchange environment Oversaw and performed troubleshooting of Exchange 2010 email messaging system Administered Active Directory to manage users in the Exchange system Used PowerShell scripting to automate user processing and administration of system Provided technical expertise on external communication with Exchange Server and Lync 2013 including Edge Server and Reverse Proxy Server Provided ExchangeLyncOffice 365 and Windows expertise to support staff Highlevel escalation support of complex IP telephony system issues involving communications with LyncOffice 365Exchange Installed configured and maintained Windows Servers 2008 2008 R2 and 2012 R2 Exchange Administrator GGS Plastic Engineering Inc Bolton ON May 2005 to August 2013 Responsibilities Designed and architected Active Directory and Exchange 200320072010 environments installed and configured Microsoft server and storage products in an enterprise environment created and documented design and implementation standards and performed technical consulting Supported and managed Windows 2003 Servers Exchange server and Lync Administered and managed Active Directory domains and Microsoft Exchange 2003 Installed configured set policies and schedules for Symantec Mail Security on Window Exchange Servers 2003 Monitored and Maintained all Exchange systems using Exchange management console Provided technical support to Exchange end users and create custom solutions Troubleshot diagnosed and worked with field resources to resolve problems with all enterprise resources Managed Exchange user data restoration of mailboxes public folders etc Responsible for administration of Windows Server and Windows Active Directory users accounts and access permissions 2003 2008 Maintained and managed DNS DHCP WINS SNMP and NTP in a Windows environment Performed root cause analysis and resolved root cause of issues of Windows and Exchange messaging systems Analyzed system logs and utilized monitoring tools to identify potential issues with computing systems Worked cooperatively with others on a team to share information resolve conflicts and make decisions in all aspects of information technology andor network operations Created and maintained documentation of hardwaresoftware application processes and other related information Responded to enduser inquiries on the telephone and via email Systems Administrator Comdec Technologies Cambridge ON February 2001 to May 2005 Responsibilities Ensured that computer systems were well maintained and operated reliably Performed systems administration for Windows and Exchange environments Responded to IT help desk calls and ensured prompt resolution to the reported issues Configured and tested computer hardware troubleshot and resolved software problems Installed servers workstations switches printers scanners and connected computers to network Handled patches and upgrades to ensure that systems are maximally efficient and effective Recommended software and hardware enhancements for the IT needs of the environment Diagnosed and corrected computer systems issues Computer System Analyst Pak Poly Industries Ltd April 1995 to February 2001 Responsibilities Conducted analyses while maintaining network system software eg MS Windows Operating System and network security devices Identified communicated and managed risks associated with lab experiments Documented steps and results of experiment in the computer system Translated requirements into new information technology project specifications Created project plans for information technology development and testing Identified business or customer requirements and information technology alternatives Education Enterprise Database Management Sheridan College Microsoft certified system Engineer triOS College of info Tech Bachelor of Engineering in Professional IT Certifications Mehran University of Engineering Tech Skills ACTIVE DIRECTORY DNS EXCHANGE NAS CITRIX VMWARE XENAPP XENDESKTOP STREAMING MANAGEMENT CONSOLE ADFS ACTIVE DIRECTORY FEDERATION SERVICES REPLICATION IMAP HYPERV ISCSI DATABASE AUTHENTICATION OUTLOOK DAC SCCM System Administrator System Admin
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Project Manager span lProjectspan span lManagerspan Project Manager BEST PRO PAINT Dumfries VA Work Experience Project Manager BEST PRO PAINT Fredericksburg VA January 2018 to Present Performed estimates for all jobs including materials and labor budget Purchased and delivered necessary supplies for each job Created and maintained website for the company Assisted the owner of the company with budget and hiring employees Assistant Office Manager INDEPENDENCE LANDSCAPE LAWNCARE Lorton VA February 2018 to December 2018 Provided customer support to over 1500 clients daily Cleaned and managed inventory of lawn care and power equipment supplies Managed drainage supplies inventory Managed and financially balanced lawn mowing services Provided ALL IT support services for the entire company including but not limited to Website support maintenance Email server support maintenance Desktoplaptopserver support maintenance Backup support maintenance Database support maintenance IT Auditor GENIE TECHNOLOGIES Lorton VA June 2015 to January 2018 Tested and repaired used IT AV and various sorts of electronic equipment Created eBay listings detailing item descriptions for a profit Helped create network and IT infrastructure to better utilize workflow tool for business operations 4909 Live Oaks Ct Dumfries VA 22025 nathanmartin8gmailcom 7034038388 Supervisor Operations KOHLS Burke VA Burke VA February 2014 to November 2014 Managed 60 employees on a daily basis from tasks including but not limited to Sales floor recovery Restocking product on fixtures and shelves Point of Sale operations customer service and cashier Inventory control Operated and led the truck process including offloading 20000 items several times per week Delegated Manager on Duty for 36 hour shifts role entails performing as the Manager of the entire department store Responsible for store truck processes during my implementation of procedures the offload time was improved by over 4 hours Provided leadership regarding standard practices and direction for over 5 departments including Shoes Housewares Home Domestics Housewares and Electronics Worked diligently to uphold practices set forth by Kohls Corporation SharePoint Engineer ADVANCED LOGIC INDUSTRIES INC Blacksburg VA April 2012 to April 2013 Worked diligently with both customers and clients for new SharePoint installations and implemented new customizations for those installations Worked primarily with SharePoint 2007 and 2010 in a MOSS 2007 Platform incorporated with IIS 60 Created and implemented custom webparts for SharePoint installations Served as a SharePoint Administrator for installations once completed Web Developer US ARMY RAPID EQUIPPING FORCE Ft Belvoir VA June 2009 to March 2012 Worked closely with developers to create a SharePoint tool for employee workflow Integrated with a virtual directory via IIS Created custom webparts for integration with company workflow tool Repaired code from previouslywritten workflow tool ASPNET Developed a new website imperative to company operations and information sharing Help Desk Technician Provided Tier1 Help Desk Support to over 150 users on a daily basis Processed requests concerning the following Active Directory User Accounts TelephoneVoicemail Requests BlackBerry Enterprise Server requests Outlook Regular Help Desk Troubleshooting Database Manager Created SQL Queries to maintain data log files and backup sequences Tasked to procure new Database Server facilities for the REF Used SQL to manually input andor edit fields in the database Education Bachelor of Science in Information Systems and Sciences Radford University May 2009 Skills Scheduling Outlook maintenance Estimating
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Staff IT Project ManagerScrum Master Staff span lITspan span lProjectspan span lManagerspanScrum Master Staff IT Project ManagerScrum Master ETRADE FINANCIAL Menlo Park CA Work Experience Staff IT Project ManagerScrum Master ETRADE Financial Menlo Park CA February 2018 to Present Manage the Development Tools portfolio Support development teams to be efficient in Agile Scrum and Kanban methodologies Communicate on a regular basis with stakeholders ex risk legal compliance security data management to ensure all parties are in agreement about next steps Lead all agile ceremonies stand ups sprint planning sprint review demos backlog refinement and retrospectives Serve as the liaison between product and technology to ensure that all requirements are met Utilize JIRA and Confluence extensively for issue tracking and reporting on different metrics Work with remote development teams across all different ETRADE offices Create and maintain relationships within the technology organization to ensure successful project delivery Remove team impediments to allow the team to deliver the sprint goals and deliverables Partner with Product Owners coordinating product backlog grooming and story point estimation Lead biweekly status meetings for upper management Liaise between the software development teams and change management on a regular basis to ensure that all releases are executed smoothly Serve as the colead for the Women in Tech and Young Professionals employee resource groups Associate IT Project ManagerScrum Master ETRADE Financial July 2017 to February 2018 Web Services Intern STANFORD UNIVERSITY Palo Alto CA June 2016 to August 2016 Built out site hierarchies for a multitude of Stanford websites using Drupal Implemented and created content for various sites Assisted clients during office hours to troubleshoot problems or address questions they may have had Worked with an internal project team to create a new user guide Tested for discrepancies between old and new versions of various sites after Drupal updates occurred Education Bachelor of Science in Information Technology Marketing in Information Technology Marketing MARQUETTE UNIVERSITY COLLEGE OF BUSINESS ADMINISTRATION Milwaukee WI August 2013 to May 2017 Skills Jira CSM Scrum Master Scrum Kanban CertificationsLicenses Certified ScrumMaster CSM
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Peak Systems ContractorIT Administrator Peak span lSystemsspan ContractorIT span lAdministratorspan Peak Systems Contractor IT Administrator Chicago IL To excel in my field through hard work research skills and perseverance and to work in an environment that provides more avenues in the fields of Computer Science and Networking Work Experience Peak Systems ContractorIT Administrator Peak Systems April 2014 to Present Alight IT Administrator Desktop Support Used Service Now ticketing system to createworkresolve tickets Visited computeruser to repair and resolve issues Performed desktop support Remoted into PCs and laptops via Skype and bomgar to troubleshoot issues Performed desktop support Laptop upgrades Laptop repair Over the phone and resident tech support Set up laptops and desktops to user specifications Mailed out laptops to users residential locations to be upgraded or repair their current laptop Ran diagnostic transferred data from one pc to another and installed applications to user specifications Assist with on boarding of new users AbbVie Lead Technician Installed a variety of models of printers Unpackaged printers upon arrival Assemble printers when needed Installed card readers for pull print feature Configured printers Assisted clients with updating software and drivers on their PC Instructed clients end user on how to use new printers Removed old printers Removed Hard Drives from old printer Assumed lead position when previous lead was no longer on project Performed testing on printers when install complete Pfizer IT Administrator Assisted with migration from windows XP to Windows 10 on Lenovo laptops and desktops Swapped person computerwith new computers for some users and migrated their settings files documents Completed USM capture Completed hardware upgrade Performed Bios boot USB image transfer Verified completion of upgrade Some Networking see Technical skills Completed Memory Upgrades Disconnect and Reconnect of personal computers Install of many devices and drivers see Technical Skills Decommissioned old assets including wiping hard drive Installed Audio Video equipment Models include Yoga Lenovo T430 T450 T440 X230 X250 T550 etc Target CVS Ran cat56 cable throughout Target store Connected cat56 junction box surface mount box and terminated in jack with punch down tool Connected cables to patch panel Installed thin clients printers cameras and register connecting them all to the network installed JP Morgan Chase Install DVI cables Install DVI adapters as needed for existing Dual Monitors Keep inventory of which setups required new cablesadapters Keep inventory of SN and MAC from the terminals installed Remove old physical asset label with user nameSID process decommission as part of normal BAU processing Install Thin Client TerminalsKeyboardsMice UBS United Bank of Switzerland providing support to Upgraded client Assisting UBS in upgrading their legacy client platform to Windows 7 upgraded HP 8300 machines to 16gig of RAM swapping older model machines to new HP Elite Desk 800 G1 PC models Transferred data files and settings to new HP Elite Desk 800 G1 PC models Additionally Performed installs and IT for many companies including Met Life USPS Tyson Morgan Lewis NY CO etc see equipment installed Interim Supervisor Comcast Digital Cable Company February 2004 to November 2011 Comcast Digital Cable Company 022004 112011 Interim Supervisor at Help Desk Answered escalated calls Made outbound calls to address escalated issues Assumed command of teams numbering 12 30 in absence of assigned supervisor Prevented corporate escalations Performed all duties required of a Help Desk Customer Account Executive Help Desk Customer Account Executive Answered inbound calls Trouble shot PC internet cable video audio and digital phone VOIP service Used program as a tool to assist with trouble shooting Gave customer over the phone walk through on connecting PC Modem router and internet service Instructed customers on how to use equipment and programmed remote control and cable box Provided customers with billing information when applicable Offered customers more services Set appointments for technician to repair or install new service when needed Mentor Assisted with the learning and development of new hires Monitored new hire phone interactions with customers Coached new hires for excellence and improvement tactics Provided vital daily information and updates Education Technology Supported Job Readiness Training Comcast University March 2003 Associates degree in Computer in Computer Information System Robert Morris College December 2000 Skills ACTIVE DIRECTORY MODEM ROUTER NETWORKING WIRELESS MALWARE MS OFFICE SURFACE MOUNT LASER COAXIAL PRINTERS XEROX 60 WPM EXCEL MICROSOFT EXCEL OUTLOOK WRITTEN AND VERBAL PROBLEM SOLVER PLASMA Assessments Technical Support Proficient August 2019 Measures a candidates ability to apply protocols to identify errors and solutions in order to maintain system function Full results httpsshareindeedassessmentscomshare_assignment3tfqijf1izxiftvn Project Management Skills Time Management Proficient August 2019 Prioritizing and allocating time to effectively achieve project deliverables Full results httpsshareindeedassessmentscomshare_assignmentufc0ekwhxurn1nr Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field
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OwnerConsultant OwnerConsultant OwnerConsultant ProTek Computer Services Rockaway NJ Provide tech support server support backup systems virus protection PC and laptop repair network support internet access wireless network set ups remote access configurations and new purchase recommendations to small and mediumsized businesses Authorized to work in the US for any employer Work Experience OwnerConsultant ProTek Computer Services Rockaway NJ 2003 to Present Local IT Administrator at Mumm Napa Winery for six and a half years Responsibilities included managing their help desk troubleshooting and repair of all PCs workstations printers servers POS system teleconferencing phone system and mobile communications network Also coordinated new system implementations testing and implementation of new software with the corporate IT team Maintained timely communication and status updates to management team and staff Local IT Administrator for Sonoma Cutrer Winery for a year and a half Worked in coordination with corporate IT team on upgrading all PCs to Windows 10 add a large WiFi system for the cellar wine tanks added new WiFi system to wine tasting area help integrate a new cooling system communications for tank readings which involved network and vendor server access Help integrate a new video conferencing system Besides the special projects maintain all network PC mobile tablets and printers for the site Work with a consortium of local IT professionals on various larger scale projects and temporary IT set ups for pop up events IT Manager Systems Administrator Maxager Technology California Silicon Valley CA 1999 to 2003 Managed the information technology operations for this manufacturing software company Responsible for managing IT projects in the North Bay Area Silicon Valley and Japan Developed a secure server room to run multiple servers including extensive webbased products and proprietary databases Installed and maintained LAN cabling and hardware Supervised a 247 customer and employee technical help desk Established a transition plan for software products into an Application Service Provider model through an outsourced server farm for total redundancy security and uptime Researched requirements and managed all Microsoft and Oracle licenses for the ASP model Researched and executed Microsoft licensing solutions cutting costs by 70 Planned and migrated the server room to an offsite hosted server farm including firewall email and file servers Upgraded from Exchange 55 to Exchange 2k Kept connectivity from corporate to server farm including a T1 connection and upgraded to a DS3 connection Managed the telecommunications systems during corporate facilities moves Conducted analysis procured services directed and seamlessly integrated the technology services of Insight CDW Unified TelData Micromendors Gobosh PacBell Boise Cascade Microsoft Entersys Dell Compaq Cisco ATT Cubix Webex and LucentAvaya Systems Administrator GreenPoint California 1998 to 1999 Built and repaired computer hardware and software systems for the companys 1200 employees exceeding uptime goals and increasing corporate productivity according to quarterly management measurements Managed the upgrade of the corporate wide Novell system to NT and seamlessly converted all users from Ccmail to Outlook Provided effective technical support for all of the companys 20 productivity software programs Worked efficiently with the companys server WAN and router teams throughout the nation ensuring seamless integration of corporate wide hardware and software upgrades Developed documentation for inter and intradepartmental technical processes for 40 person technical team Technical Operations Manager Computer Connection California 1996 to 1998 Developed general manager processes and policies for RMAs returned merchandise inventory control QOS quality of service equipment and operational security Trained and supervised Computer Connection staff Provided computer diagnosis and troubleshooting services for retail and business PC customers Delivered and installed computer systems to residents and businesses trained the users on both software and hardware purchases Operations Manager International NonProfit New York NY 1993 to 1996 Developed and implemented operational procedures security systems and computerized checkin systems for 600acre campus facility serving thousands of annual visitors Created and administered safety prevention electrical and fire alarm protection systems for nine buildings throughout the campus headquarters Education Active Directory Network Security College of Marin 2003 Website Design Sullivan Community College New York NY 1995 Mechanical Drafting Morris County College 1986 Skills Network Configurations 10 years Servers 10 years Desktop Troubleshooting 10 years Domain Experience 10 years Switches and Routers 10 years Wireless 10 years NAS Devices 10 years Network Cabling 10 years Software Configurations 10 years Laptop Troubleshooting and fixing 10 years Smart Phones 10 years Backup Systems Offline or Cloud 10 years Printers 10 years Phone Systems Analog or VOIP 10 years
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Job Seeker Manhattan NY Certified Robotics Automation and Business Analyst with more than 12 Years of experience in Business Process Automation RPA Apps Software Analysis and Business Analysis Testing of enterprise wide web based applications and web services along with solid knowledge in Software development methodologies including Agile and Waterfall models across multiple projects SPECIFIC EXPERTISE Highly skilled in RPA Automation development with the tool Automation Anywhere UIPATH Requirements Capture Executing unit test with developed workflow Working on Business process diagrams and process flow charts with RPA tools Understand the requirement from Business and define technical scope and process change requirement Hand on experience in Robotic Process Automation RPA with UiPATH across different platforms and successful implementation in Production environment Automated Web Based Java Based Mainframe Desktop based applications using automation tool UiPath and Automation Anywhere Worked on Business process diagrams and process flow charts with RPA tools Comprehensive exposure in project delivery management and the Development Life Cycle including design of the workflow Plans Good knowledge on Machine Learning Involved in identifying the opportunities to automate manual tasks using Robotics Process Automation RPA technology and established Commercialwide RPA program Develop and support data capture and data management processes for core systems to support the delivery of identified projects Supporting existing processes and implementing change requirements as part of a structured change control process Comprehensive exposure in project delivery management and the Development Life Cycle including design of the workflow Plans Extensive Knowledge of Software Development Life Cycle SDLC including requirements gathering analysis design implementation testing and deployment as well as software engineering methods like Rational Unified Process RUP AGILE Expertise with Business Process Modeling Notation BPMN specifications to make better understand businesses Worked closely with Process SMEs to prepare Process Definition Document PDD Solution Design Document SDD and educated SMEs to work with Bots in production Worked as a SPOC for RPA developers and acted as a bridge between developing and testing Working knowledge of WorkFusion Automation Anywhere and Ui Path Studio for developing front office and back office robots Prepared reports like Defect Statistics and Tracking Weekly and daily status reports Great Interpersonal and communication skills Extensive experience in writing complex stored Procedures Triggers Functions Views Indexes and Joins on SQL Server and Oracle Handson technology professional accustomed to working in complex projectbased environments Multifaceted experience in QA software testing software development and useracceptance testing The delivery of projects for identified process improvements using RPA methodologies Authorized to work in the US for any employer Work Experience HPDA Enterprise LLC New York NY February 2018 to Present New York NY Feb 2018 Present Domain TelecomRetail Responsibilities Defined RPA automation strategy for process involving mainframes web service calls and web applications implemented Creating solution on process automation for different Business Applications Windows based Browser based Java and Mainframe Working on development of objects actions queues and processes Build of automated solution containing processes objects work queues environment variables and report templates design control and development best practice Automated routine backups and file management tasks By using Different extraction methods in UiPath extracted data from Web Excel PDF Citrix Supported and did Analysis of business processes at operational level provide recommendations and potential RPA solutions for individual process and process integration Maintained centralized systems for backup security and resources Managed robots workloads using work queues Maintenance and development of database objects like Queues Tables indexes Stored Procedure constraints triggers Table Index Partitioning DB links users roles profile and SQL NET and Listener Managed job scheduling and executed batch data processing with ease in UiPath Orchestrator Managed different Robots and Processes by Deploying Scheduling Monitoring in the Orchestrator Monitored and troubleshoot the environment through control server Installation configuration and maintenance of MS SQL Server including Service packs and patch Management ad also checking the status of Backups and Restoration of databases on daily bases Setup Always on high availability group of databases Service packs and Patch management creation Implemented user authentication by defining user roles creating users and setting password policies Worked on Different databases to Query the specified data Used OCR technology to Extract data from Citrix environments and different PDFs Creating and documenting test procedures and scenarios for PreUAT phases supporting the operational teams during UAT and rollout phases Analyzing the user stories and breaking up the user stories into subtask with estimation Used Multiple Flowchart activities in the complex workflows Used web scrapping to extract Structured data from the web ENVIRONMENT Uipath SQL server VBNet SharePoint Oracle Analyst RPA Dallas TX January 2015 to February 2018 Domain Insurance Responsibilities As an RPA Consultant providing End to End to solution for Business process using Robotic Process Automation Involved in prominent level RPA assessment and Solution designed for a business process Regularly interacted with the core developers to help in fixing the defects in less time Reviewed fixed Business Process Production issues using Work Fusion Regularly interacted with the core developers to help in fixing the defects in less time Worked in all phases of diverse technology projects specializing in Data Science and Machine Learning Good experience in Machine Learning Data Mining with large datasets of Structured and Unstructured data Implemented Workfusion RPA AI solution for HR operations Implemented IBM Datacap solution with machine learning capabilities for the document management process Used various actions like Conditions and Loops User prompts Error Logging and commands Object Cloning OCR Key Strokesfor coding the automation process Participated online meetings to demonstrate the capabilities of RPA for ongoing projects and potential clients Involved in End to End development of Business Process using Robotic Process Automation Performed requirement analysis by gathering both functional and nonfunctional requirements based on interactions with process owners stake holders and designing Coding Testing Debugging Documentation and Implementation of Business Process Solutions ENVIRONMENT WorkFusion UiPath SQL server VBNet SharePoint Oracle AllScripts Chicago IL January 2013 to December 2014 DB Performance Administrator Unisys Dallas TX April 2010 to May 2013 Unisys provides supply chain management services to global technology and software companies across its worldwide operations Unisys executes comprehensive supply chain and logistics services that are designed to improve clients revenue cost and sustainability customer experience objectives through its wholly owned subsidiary it is a trusted and integrated provider to the worlds leading companies in consumer electronics communications computing software and retail Responsibilities Responsible for using DBA experience in supporting SQL server instances comprising of versions 2000200520082008R2 on a 247 production Resolving all DB related externalinternal production nonproduction incidents within SLA Handling routine DB related requests like backuprestorerefresh Table refresh DB changes deployment Responsible for backup restoration recovery and exportimport of SQL databases Experience in MySQL and Implement Database Change Controls Interact with business Microsoft counterpart on daily basis for understanding requirement designing solution and implementing the same Extensively working on parameterization such that the solution is reusable with different solutions Created and managing Users Roles and Groups and handling database security policies UpgradingDowngrading and Migrating the Sql Servers as per client requirement Maintenance and development of database objects like Queues Tables indexes Stored Procedure constraints triggers Table Index Partitioning DB links users roles profile and SQL NET and Listener Involved in creating database objects like tables views procedures triggers and functions using TSQL to provide definition structure and to maintain data efficiently Maintaining source and target mappings transformation logic and processes to reflect the changing business environment over time Worked on Active Directory for the User Account Management Worked on Group Policy Password policy and Reset account Plan the work for self and team to meet the dead lines Actively involved in Data Center Consolidation and planning ENVIRONMENT SQL Server Management Studio SQL Server Database Engine Tuning Advisor SQL Server Configuration Tools Windows XP and Windows Server 2003 and 2008 Database Analyst DELL Round Rock TX June 2008 to April 2010 Database Analyst Administrator EarthLink Columbus GA March 2006 to April 2008 Responsibilities Responsible for using DBA experience in supporting SQL server instances comprising of versions 2000200520082008R2 on a 247 production Assisted Business and Development team with application process analysis and modification Worked with Business users to resolve technical questions assessed needs and recommended changes wrote and maintained technical and process documentation Helped testing team in designing and executing the test scripts and test scenarios in UATProd environment Responsible for backup restoration recovery and exportimport of SQL databases Created and modified new and existed crystal report by adding and modifying logic in stored procedure utilizing business logic provided Added Users for various business applications and provided the roles as requested by the managers Develop and run TSQL database queries to investigate data related issues and support user adhoc requests Involved in administration including planning installing deploying implementing and configuring MS SQL Server Responsible for backup restoration recovery and exportimport of SQL databases Worked on monitoring tuning Index management analyzing database performance and allocating server resources to achieve optimum database performance Participated in maintaining high database availability for supporting nonstop business operations Providing connectivity and troubleshooting of connectivity problems AllScripts 2005 to 2008 is a publicly traded American company that provides physician practices hospitals and other healthcare providers with practice management and electronic health record technology Allscripts also provides solutions for patient engagement and care coordination as well as financial and analytics technology The company has more than 180000 physician users and has solutions in 2700 hospitals and 13000 extended care organizations Project involved supporting SQL Server instances comprising of versions 200520082008R2 and 2012 on a 247 production on call support Including Maintenance upgrades of the database and EEHR Electronic Health Records Roles Responsibilities Installation configuration and maintenance of MS SQL Server including Service packs and patch Management ad also checking the status of Backups and Restoration of databases on daily bases Migration of databases between the servers Migrations of SQL Server 2005 to 2008 and 2008 R2 to 2012 2014 Setup Always on high availability group of databases Service packs and Patch management Administering the MS SQL Server by Creating User Logins with appropriate roles dropping and locking the logins monitoring the user accounts creation of groups granting the privileges to users and groups Maintenance and development of database objects like Queues Tables indexes Stored Procedure constraints triggers Table Index Partitioning DB links users roles profile and SQL NET and Listener Migration of databases and servers from older versions to latest versions of SQL Server 2012 and 2014 Responsible for IIS Administration for web applications includes creating virtual directories connecting to servers managing Services and configuring IIS backup and recovery Worked on ClientServer tools like SSMS SQL Server Enterprise Manager and Query Analyzer to Administer SQL Server Responsibility includes Upgrading the Electronic Health Records EEHR Handled Production Releases individually for enhancement activities Involved in Bug fixing and Incident ticket management Production Support Batch Monitoring and also handling User queries Analysis for tickets raised by end users regarding data issues and addressing it by giving solutions ENVIRONMENT SQL Server Management Studio SQL Server Query Analyzer SQL Server Profiler Database Engine Tuning Advisor SQL Server Configuration Tools Windows 7 and Windows Server 2003 and 2008 DBA DELL 2005 to 2008 is a trusted and integrated provider to the worlds leading companies in consumer electronics and computing Project involved supporting SQL Server instances comprising of versions 200520082008R2 on a 247 production on call support Worked on internal Databases of Dell Financial and Global support comprising of versions 20002005 and 2008 on Windows Server operating system Involved in routine DBA activities like analyzing space availability backups transaction log complete and differential and scheduled jobs Participated in administration including planning installing deploying implementing and configuring MS SQL Server 20052008 and 2008R2 Troubleshooting performance issues and finetuning queries and stored procedures Responsible for backup restoration recovery and exportimport of SQL databases Expertise in using SQL server performance monitor Index Tuning SQL query analyzer for monitoring SQL Server Participated in monitoring log shipping and the sync between primary and standby databases using in house customized scripts Resolving Technical issues related to hardware and networking Took the role of Case Manager in the first 3 months of joining the organization Leadership role was taken to groom the agents in the team with all technical issues Interact with client and onsite counterpart on daily basis for understanding requirement designing solution and implementing the same Participating in all the code reviews and explaining team with all the review comments Warehouse data testing against Unit Test Case specifications Plan the work for self and team to meet the dead lines ENVIRONMENT SQL Server Management Studio SQL Server Query Analyzer SQL Server Unix SQL Server Configuration Tools Windows XP and Windows Server 2003 and 2008 Education Masters in computer systems technology in computer systems technology Harrisburg University Skills Java C Mainframe 9 years XML SQL ShellScripts 10 years VB Script JavaScript 9 years Robotics Process Automation 9 years WorkFusion UiPath 9 years Automation Anywhere 8 years TCPIP DNS WINS 9 years DHCP FTP SMTP 9 years HP Quality Center 10 11 9 years Test Director WinRunner 9 years
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Jr Linux Systems Administrator Jr Linux span lSystemsspan span lAdministratorspan Jr Linux Systems Administrator Direct Tic LLc Columbia MD Authorized to work in the US for any employer Work Experience Jr Linux Systems Administrator Direct Tic LLc Alexandria VA January 2014 to Present Ensured that the environment continuously operates properly and ensure that any problems that arise are quickly resolved Resolved remedy ticket requests within the appropriate time frame Provided quarterly artifacts report to the management team Maintained over 300 servers running Red hat Linux 5 6 and 7 Provided support for Engineers database administrators and programmers Used local yum repository to patch all Red Hat Linux systems A member of a dynamic team of Linux and Unix administrators in charge of managing and maintaining the entire infrastructure Currently providing ongoing management performancetuning and Tier 3 support for approximately 300 Linux and UNIX systems Very familiar and adoptable with multiplatform technologies such as VMWare EXSi 5x VSphere client KVM VirtualBox hypervisors and Satellite 5 and 6 servers Ensured that assigned systems are engineered configured and optimized for maximum functionality and availability Implemented solutions that reduced single points of failure and improved system uptime Performs hardwaresoftware installations and uses LVM logical volume management to create volume groups and physical volumes extend and reduce logical volumes Performs system monitoring using Linux native tools such as top vmstat sar tcpdump ps etc Troubleshoot Rectified many issues by instituting best practices in system log analysis backups network operating center security user accountpermissions management and systemssoftware auditing Strong Knowledge of internet services systems monitoring management and open source tools with emphasis on Syslog SMTP HTTP LDAP Radius SQL and DNS Troubleshooting optimization and performance tuning of applications databases and Unix systems Strong documentation skills Understanding of Systems design and the OSI model Strong general automation skills This includes scripting automated monitoring and automated monitoring and automated VM deployments Vagrant experience Cisco Dell IBM Sun hardware experience and knowledge Experience with Blade hardware Experience with Nagios or Zabbix monitoring software writing scripts to extend monitoring capabilities Linux cluster heartbeat pacemaker corosync experience Great experience in creating physical volume logical volume volume groups using LVM Logical Volume Management Worked with advanced engineers on installing and configuring VMwareEXSi 5x Servers for virtualizations Managed disks and file system using LVM Logical volume Management Extensively involved in troubleshooting bottlenecks of Memory CPU Devices and network using ps vmstat iostat netstat sar snoop nfsstat commands Installed numerous operating systems on physical hardware and a virtualize environment ie RHEL56 7Centos 67 Linux Managed and monitored industryspecific application servers such as Apache Tomcat and jboss Performed routine system management operating system upgrades and software updates Installed and configured antivirus software with its updates and industry specific software Experience installing configuring monitoring upgrading and troubleshooting virtual machine provisioning infrastructure
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Full Stack Web Developer Full Stack span lWebspan span lDeveloperspan New Brunswick NJ Work Experience Full Stack Web Developer IMC On Beat Digital Holmdel NJ June 2017 to Present Front end development of marketing emails and landing pages for Fortune 100 clients Development and maintenance of several components for a large marketing website for a Fortune 100 company Development of a survey page for a client with a large amount of questions and complex logic using Vuejs Full stack development and maintenance of a large enterprise level web application using Nodejs and Angular 5 Technologies include HTML CSS Javascript Vuejs AngularJS Nodejs Full Stack Web Developer Invonto Bridgewater NJ December 2016 to June 2017 Full stack development and maintenance of a customer and project management system for a large client Built and maintained a customer facing project management system for use by a large client and their customers Technologies include NET MVC C Entity Framework and AngularJS Teaching Assistant Rutgers Coding Bootcamp Somerset NJ July 2016 to January 2017 Rutgers Coding Bootcamp is a competitive 24week full stack development program that trains students to become web developers Offered on campus RCB supports student success through graduation and job placement Provide support to students with classwork assignments and projects as needed Grade student homework and projects and provide feedback on how they can improve those projects and build future projects using best practices Founder Classic TV Radio New Brunswick NJ January 2013 to December 2016 Started and managed a YouTube channel which published copyright free and public domain television shows and radio broadcasts Over the course of three and a half years built a YouTube channel from the ground up gaining over 4500 subscribers Received over 13 million views to date Started a social media campaign using a Facebook page which garnered approximately 500 likes Full Stack Web Developer Adaptive Learning Systems LLC Old Bridge NJ July 2016 to November 2016 Developed and maintained learning management systems utilizing math and statistics to produce and manage a large database of workbook questions This includes systems that change over time to better meet students needs based on their past performance and the performance of their peers Used mobile first design to develop and maintain the frontend portion of a web app while also developing and maintaining a backend database and API to be used by said web app Built and maintained a database and API being used as a backend for a mobile app Technologies include Nodejs AngularJS PostgresSQL and MongoDB Freelance Web Developer Harvey Plum Creative LLC New Brunswick NJ 2015 to 2016 Worked with a senior web developer on several projects Collaborated on design of a new website for Cho Legal Group and moved content to the new site Helped with the implementation of new front end design for Versa Valves including templating and CSS for many aspects of the site Front End Developer NewBrunswickTodaycom 2015 to 2016 Assisting with front end development of new website design and code that allows readers to tweet a quote from an article along with a link Vet Assistant Zoo Keeper Red Roof Fort Lee Animal Hospital Fort Lee NJ 2012 to 2015 Performed dental procedures monitored anesthesia assisted with Xrays administered subcutaneous fluids ran blood tests The Raptor Trust Millington NJ Assisted veterinarian and senior medical staff in the rehabilitation and releasing of wild birds Assisted with Xrays maintained living environment prepared food and fed birds Bergen County Zoo Paramus NJ Assisted zoo veterinarian and hospital staff with injured animals Provided animals with necessary medications and informed the hospital of any new health problems Education Rutgers Coding Bootcamp FullStack Flex Program April 2016 BS in Animal Science in Animal Science Rutgers The State University of New Jersey October 2011 Rutgers Coding Bootcamps FullStack Flex Program
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Cyber Systems Administrator Cyber span lSystemsspan span lAdministratorspan Help Desk Support McMinnville TN To obtain a position where I can best utilize the skills I have attained in my career thus far Authorized to work in the US for any employer Work Experience Cyber Systems Administrator UNITED STATES AIR FORCE January 2011 to September 2012 Managed 26M IS Assets supported 95K users Installedadministeredtroubleshot core network servers Provided network security baseline of over 15K items Ensured systems have proper security updates DevelopedImplementedTrained 157 technicians on Information System security procedures Eliminated 950K vulnerabilitiescut repair time by 2 weeks Web Administration Technician November 2009 to January 2011 Administered weather weapons system supporting DoD operations spanning 113M sq miles Implements system upgrades and maintenance for 160 servers and 150 desktops Earned Associates Degree from Community College of the Air Force with 35 GPA Web Systems Administrator November 2006 to November 2009 Configured hardwaresoftware to ensure reliabilityoptimal performance of over 95K classified and unclassified web sites Delivered web service supporthosting for 1K web content administrators Provided firstclass system admin maintenance vulnerability security patching on 38 web servers value at 480K Education SECURITY CERTIFICATION Work center training and safety monitor May 2009 BACHELORS OF SCIENCE in INFORMATION TECHNOLOGY UNIVERSITY OF PHOENIX Skills System Administrator Active Directory System Admin Information Technology Desktop Support It Specialist Help Desk Help Desk Information Technology It Specialist Network Support Desktop Support Military Service Branch United States Air Force Rank E5 CertificationsLicenses Security May 2009 to Present Core knowledge required of any cybersecurity role and provides a springboard to intermediatelevel cybersecurity jobs Security incorporates best practices in handson troubleshooting to ensure security professionals have practical security problemsolving skills Cybersecurity professionals with Security know how to address security incidents not just identify them Assessments Project Management Skills Time Management Highly Proficient March 2019 Measures a candidates ability to prioritize and allocate time to effectively achieve project deliverables Full results httpsshareindeedassessmentscomshare_assignmentjrm1gqnf7hscado8 Technical Support Skills Highly Proficient March 2019 Measures a candidates ability to apply protocols to identify errors and solutions in order to maintain system function Full results httpsshareindeedassessmentscomshare_assignmentmwkvw5j5hclkdp8t Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field Additional Information Fast learner Able to focus and tackle tasks head on Proven ability to lead difficult projects with accuracy and efficiency Excelled in military career Attention to detail Ability to lead and follow well because of a thorough understanding of authority and chain of command
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Android Developer Android span lDeveloperspan Android Developer Fidelity Investments Austin TX 8 years of experience as Software Developer combining around 5 years in Designing Development of Android Applications for Smart Phone Tablet and around 3 years on Java based Applications Extensive experience in Android application development Good understanding in Android OS interactive application development and memory management and also worked on Linux kernel level Proficient with common Android Framework APIs Location Camera Scanner Notifications Maps and Core Java Developed elegant user interfaces with rich features and also worked on Android open source projects AOSP and OTA package tools and Knowledge on multimedia frameworks such as Audio and Video frameworks Expertise building Native Android Applications using ANDROID SDK NDK as well as Hybrid applications using Apache Cordova Phone Gap Platforms Designed GUI and interfaces with services for mobile applications and worked on OOD Object Oriented Designs Experience in working with the latest APIs Android Version 50 Lollipop Android Version 60 Marshmallow Android Version 70 NOUGAT Experience in using Fragments Activity Framework Flow and Motor Framework Accelerator Framework Action Bar Navigation Menu designs and view controls Loaders Scroll View List View and Recycler Views Experience working with MVC Model View Controller and MVP Model view Presenter frameworks patterns Validated JSON response as per the given REST APIS and worked on Espresso frameworks in building the application Used GSON Library RETROFIT 20 Library and Google Volley for parsing the JSON and Knowledge on Hardware Abstraction Layer HAL to maintain cross platform compatability and also worked on Gradle Maven Experience in Web services using markup languages like JSON and REST Also worked with Gradle wrapper and dependencies for gradle configuration and has knowledge in working with Embedded devices Experience in using Storage options in Android like Shared Preferences and worked on Near Field Communication NFC which are mainly used for near by transactions Designed GUI and interfaces with services for mobile applications Asynchronous Programming in Android such as Thread pool AsyncTasks and Services Implemented the monetization of apps which has capabilities to do inapp purchases Good mobile and web design skills using Activities android HTML 5 Java Script AJAX and XML Experience in using Java Native Interface JNI and Knowledge in Crashlytics and Fabrics which help in crash reporting and experience in Android performance profilers which helps to measure the application performance Experience with source code control management like subversion SVN and GIT SOURCE TREE Smart GIT and also experience with Otto and worked on Linux kernel which helps the applications to communicate with the hardware Expert in writing client side validations using validation framework Java Script and worked on React native which helps in using large web applications and also worked with retail clients in developing customer based applications and developed the application about the retail store information Undertook full life cycle of Android Application Development which includes testing on device and simulator as well and writing JUNIT test cases using Mockito Robotium Espresso Robolectric and CTS testing for android applications Used CLI Command Line tools to update and install each package in android studio Working on implementation of OMADM device management protocol for android devices Good Experience with ProGuard DexGuard files and dependency injection such as Dagger Knowledge in designing and developing adaptive UI components widgets for android phones tablets using Notifications Adapters Content Provider Services XML Parsing SQLite Experience working with JNI which helps to Java code running using JVM for calling and also libraries written in C C code and experience in using C C code Experience in using Storage options in Android like Shared Preferences and also worked on ADB commands and experience in Android profiling for memory and battery performance management Knowledge in working with audio and video codecs like 3GPP MPEG4 and worked as Traige Engineer in debugging bug reports and logcat logs Excellent debugging of Android frameworks and problemsolving skills with Eclipse IntelliJIDEA IDEA and RAD Experience in various methodologies like of SDLC like Agile development and Waterfall development Extensive experience in requirement analysis functional analysis excellent conceptual and logical thinking Excellent working experience with variety of operating systems like Windows Linux Ubuntu and Fedora Ability to grasp and master new technologies excellent analytical and problem solving skills Able to take initiative work independently and also as a team player Authorized to work in the US for any employer Work Experience Android Developer Fidelity Investments Durham NC August 2018 to Present Link httpsplaygooglecomstoreappsdetailsidcomfidelityandroidhlen_US Responsibilities Involved in requirement gathering UI design and development Involved in Integrating PayPal feature to the Fidelity application for making the payments Written application logic using Kotlin in Android Studio and followed TDD approach in developing the application and followed Clean View architecture Involved in development and enhancements of features to restrict the usage based on Authorization and Authentication tokens Used Jenkins for continuous integration and worked on Android Frameworks to implement features for the payment gateway Used sliding side menu library for easy navigation through the app and enhanced the UI design of the application Responsible for design of user interface using custom layouts and different form of widgets Used web views list views populated lists to display the lists from database using simple adapters Worked extensively on local data storage using Shared Preferences SQLite databases and File system Integrating RESTful API services with Basic Authentication process and also used PhoneGap for developing the application and worked with unit testing with the help of Espresso and Robolectric frameworks Used SeeTestcloud and Virtual device lab for testing the application changes Constructing http requests fetching server response and parsing feeds wherever required Involved in working with Location Manager and Restful Web service with JSON and also used Dagger for dependency injection and worked on Linux kernel which helps the applications to communicate with the hardware Integrated Push Notifications GCM to notify user about new instock apparels and worked on CTS test cases to ensure that the applications support the google standards Used GIT Bitbucket for version control and updating and push the changes in to the application and followed Agile with JIRA for implementing this project Environment Android SDK SQLite Core JavaKotlin Android studio IDEJenkins Android APIs PayPal XML JSON REST services Log cat BitBucket Android Developer Meijer Grand Rapids MI November 2017 to July 2018 Link httpsplaygooglecomstoreappsdetailsidcommeijermobilemeijerhlen_US Responsibilities Involved in Analysis Design Development Deployment and Testing of applications Participated in ongoing initiatives to improve processes and establish best practices Implemented full life cycle development of new web applications and modification of existing applications to add new components and features emphasizing maintainability reliability scalability and performance Worked on innovative background reflecting the user account status that changes according to users account Delivered Functional Requirements document after detailed Requirements gathering sessions with Business Assisted in designing the User Interface UIUX and overall look and feel of the app Responsible for designing all the GUI elements by making required modifications to the XML Used MVC pattern to encapsulate clientserver interactions helps to illustrate softwarepattern roles as well as developer roles by separating object components and services into multitiers with welldefined boundaries Responsible for working on Custom UI widgets for summary and Worked on memory leaks using DDMS and Leak Canary Responsible in Android profiling for memory and battery performance management and used Dagger as dependency injection and used RX Java in building the app Used Multithreading to implement parallel processing and implemented in app purchases Implemented client side RESTful call to receive JSON based response and parsed using GSON Utilized a retention fragment technique to avoid losing the AsyncTask Used React Native in creating large web apps which stores the data and can be reused in the application and worked as Traige Engineer on ADB and debugging bug reports Participated in the quality assurance of the app including testing of the User Interface and testing the app on different mobile devices and worked on Video Streaming Frameworks Used ProGuard for code shrinking optimizing and obfuscating the remaining classes fields and methods with short names This helped in preventing the APK from reverse engineering Developed update patches modules and components to fix bugs adhere compliance mitigate security risks Configured security of the app with HTTP and SSL connection Developed connection with server using Open Source libraries Asynchronous Http Client for Android Contributed in production release deployment certifying release features monitoring production logs and fixing production issues on demand Involved in designing userfriendly tool to be used by deployment team on verifying content management ProductionLower environments Used GIT for version control and followed Agile with JIRA for implementing this project Environment Android SDKCore Java Android studio IDE Android APIs Action Bar Custom Dialog Boxes ADT plugin Camera Zebra Scanner JDK SQLite XML JSON GSON REST services Github Fragments Android Developer Time Warner Cable Herndon VA June 2015 to October 2017 Link httpsplaygooglecomstoreappsdetailsidcommytwccommonresourcehlen Responsibilities Involved in requirement gathering UI design and development Written application logic using Android Studio and followed TDD approach in developing the application and followed MVP architecture Used Jenkins for continuous integration and worked on Android Frameworks such as Notifications and Location in developing the application Used sliding side menu library for easy navigation through the app and Used AOSP for development of application with middle ware Responsible for design of user interface using custom layouts and different form of widgets Used web views list views populated lists to display the lists from database using simple adapters Used services Async tasks and Alert Notification API to implement parking status reminder into the mobile app and Involved in solving Gradle issues Used Android content providers for implementing features like sharing using Facebook Email Twitter SMS etc from the app and designed suitable GUI for these applications Worked extensively on local data storage using Shared Preferences SQLite databases and File system Used Parceler for passing Parcelable objects between various components of the app Embedded Google Maps API GPS Location Data into app with zooming controls for finding out the store and navigation details to the store Integrating RESTful API services with Basic Authentication process and also used PhoneGap for developing the application and worked with unit testing with the help of Mockito Robotium Espresso and Robolectric frameworks Involved in working with Location Manager and Restful Web service with JSON and also used Dagger for dependency injection and worked on Linux kernel which helps the applications to communicate with the hardware Used GIT for version control and followed Agile with JIRA for implementing this project Environment Android SDK SQLite Core Java Android studio IDE Android APIs ADT plugin Location Manager JDK 16 JNI XML JSON GSON REST services GPS service Log cat Android Developer WellsFargo Charlotte NC November 2013 to May 2015 Responsibilities Involved in full life cycle of the application including design development and testing Designed and Developed App screens and its workflow using Activity and Fragments Written application logic using Android SDK and Android Studio Implemented ModelViewPresenter design pattern Responsible for consuming the REST services getting JSON response and parsing them to get the required information Manage task with within Agile framework and controlled JIRA workflows Worked on Designing Enhancements Bugfixing KT Sessions and Maintenance of the Application Used ACRA430 library to send crash reports to the developer Performed on device debugging using ADB and tested application in device using Logcat DDMS Utilized Async Task Thread Handler Services to provide smooth UI experience Developed rich UI for the applications modules using ListView Scroll View View Pager Navigation Drawer and developed Custom View Customized different widgets that include Buttons Toasts and Dialogs Worked in Agile environment and handled daily standup meetings Utilized GPS to get onetouch access and directions to ATM location information Environment Java Android SDK 4x Android Studio GIT XML JSON RESTful Web Services GPS SQLite Gradle Maven Android Developer iTriage Denver CO July 2012 to October 2013 Responsibilities Used Android content providers for implementing features like sending Emails from the app Handled XML data using efficient parsing techniques such as DOM parser Used Java Mail API using Gmail authentication to send email without using the defaultbuiltin app Fixed suitable code to capture buttons text field events implemented desired action for each of the widgets Used Log Cat DDMS Dalvik Debug Monitor Server and trace view for debugging and detecting memory leaks Driven services Async task and Alert Notification API to implement event reminder feature into the mobile app Operated on Webview ListView populated lists to display the lists from database using simple adapters Designed UI using various custom layouts buttons dialog boxes alert boxes and different form of widgets Designed coded application components in an Agile environment utilizing a test driven development approach Embedding Google Maps GPS Location Data into app with zooming controls Implemented the required GUI by making modifications to the XML files Implemented functionality based on the business requirements for major releases Deployed the app to the Android Marketplace and supported the app for different releases of Android OS Saved data module such as personal healthcare facilities doctors diseases medications insurance information and health plans in the SQLite database Environment Android SDK 41 43 SQLite 371338 Eclipse IDE 38 42 JDK 70 XML 10 GPS ADT Plugin Logcat DDMS console Java Developer Sovereign Bank Hartford CT November 2011 to June 2012 Responsibilities Involved in Development Integration and Testing of application modules Developed presentation layer using JSP HTML Java Script JQuery CSS Have developed stateless session enterprise java beans Implemented the project using IDE Eclipse Used JSP HTML Java Script Angular JS and CSS for content layout and presentation Created data access layer using SQL and PLSQL Used JMS for PointtoPoint asynchronous messaging for high transactional Banking operation Worked on JQuery AJAX JASON and JSF for designing highly user interactive web pages Implemented AJAX for better user experience by dynamically providing Asynchronous request and response communication between the client and the server Used ObjectRelational mapping tool Hibernate to achieve object persistency Implemented the integration with the back end system with web services using SOAP Involved in configuring hibernate to access database and retrieve data from the database Implemented logger for debugging and testing purposes using Log4j Developed JSF components implemented event handling using Java JSF and JavaScript for various modules Developed stored procedures and triggers with PLSQL Involved in the bug tracking and Unit Testing using JUnit framework Developed ANT Scripts to do compilation packaging and deployment in an application server Involved in peer to peer code reviews and cross checked whether coding standards are being followed Environment Core java Java 15 J2EE JSP JSF Servlets Angular JS Hibernate SQL HTML Springs JQuery JNDI JMS PLSQL JBOSS ANT XML Java Script CSS Windows Eclipse Log4j Java Developer Lotex Technologies Bengaluru Karnataka May 2010 to October 2011 Responsibilities Involved in various SDLC phases such as requirements gathering modeling analysis design and development Used Rational Rose for Use case diagrams Activity flow diagrams Class Object diagrams in design phase Developed Custom Tags to simplify the JSP code Designed UI screens using JSF JSP Struts tags HTML Used JavaScript and JQuery for client side validation Used Struts with Spring Framework in the application which is based on MVC design pattern Used Hibernate Persistence Strategy to interact with database Actively involved in designing and implementing Business Delegate Data Access Object Session Faade Service Locator and Data Transfer Object design patterns Used Java Message Service JMS for reliable and asynchronous exchange of important information such as trading status report between the Brokers Designed and developed Message driven beans that consumed the messages from the Java message queue Used DAO pattern to retrieve the data from database Used Web services for sending and getting data from different applications using REST Used Maven to build the application and deployed on WebSphere Application Server Used JUnit framework for Unit testing of application Monitored the error logs using Log4J and fixed the problems Developed the different components of application such as JSPs Servlets EJBs using WebSphere Studio Application Developer and used CVS for version control Environment Struts 11 Hibernate 20 Spring 10 JSP12 Servlets 23 JMS XML REST WSDL JDBC JavaScript JQuery UML HTML JNDI CVS Log4J JUnit WebSphere Application Server 51 WSAD 512 Rational Rose IBM DB2 UDB Education Bachelors Skills Android studio Api Git Html Javascript
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Network Administrator I span lNetworkspan span lAdministratorspan I Network Administrator I DoD Los Angeles CA Authorized to work in the US for any employer Work Experience Network Administrator I DoD Baghdad IQ May 2018 to Present IRAQ AchievementsTasks Maintain and Configure Cisco 350037003800 Switches and Cisco 290039004300 Routers Read access to troubleshoot WAN devices such as ASA 5545 firewalls and ASR 1000 series routers Configure and troubleshoot TACLANES KG175ADGX along with EIGRP and GRE tunnels Maintain 24 hours operations and ensure 999 uptime for NIPRSIPRSECRELCPNX Networks Ensure mission readiness by making sure that routers and switches are compliant with DISA STIGs Train and mentor junior team members on basic network troubleshooting skills and creating a plan of action Also strong knowledge of Cisco Call Manger CA Spectrum and Remedy Ticketing System Network Administrator LendingUSA BitcoinIRA Sherman Oaks CA December 2016 to May 2018 AchievementsTasks Member of IT security committee Involved in Bank and SOC audits Managed 7 physical and 8 virtual servers HyperV 2016 and VMware ESXi 55 Upgraded network infrastructure from DellNetGear switches to Cisco Switches Upgraded security infrastructure from SonicWall to Fortinet Fortigate Firewalls Implemented VPN using LDAP for remote users to access the corprate RDP server Designed and completed two additional offices due to an office expansion one month ahead of schedule Deployed security and network monitoring tools such as ADAudit Desktop Central Veriato 360 Opsgenie Solar Winds Page 1 of 2 IT System Administrator Zealot Networks Venice CA August 2015 to February 2016 AchievementsTasks Managed Google Apps for Work and Office 365 for 10 domains and 1000 users Migrated Office Exchange 2010 to Google Apps for 10 acquired companies Visited multiple acquired companies to perform inventory of assets and created a plan for migration Maintained and configured Cisco Meraki routers and Brocade switches Monitored Cisco Meraki APs and VPN on Meraki dashboard and provisioned RingCentral VoIP services on CiscoPolycom phones Managed cloud based services such as Active Directory JumpCloud and LDAP for accessing shares on a NAS Network Administrator Best Guy Development Woodland Hills CA April 2013 to February 2015 AchievementsTasks Accomplished designing a small network for a new startup company Projects included planning and installing new hardware such as Cisco routersswitches Windows Server and VoIP phones Supported and monitored File Server CRM and VoIP system for the Marketing Team Analyzed LAN connectivity and and also routing issues to the ISP Maintained small wireless network Aruba APs Education AS in Information Technology Los Angeles Pierce College February 2014 to June 2017 Skills Windows Technical Support Networking Active Directory Vmware 1 year Hyperv 1 year Links httplinkedincominariyaamirjalali CertificationsLicenses CCNP October 2018 to October 2021 CompTIA CASP October 2018 to October 2021 CCNA Security October 2018 to October 2021 CCDA October 2018 to October 2021
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Project Manager II TechnologyClient Service Manager span lProjectspan span lManagerspan II TechnologyClient Service span lManagerspan Charlotte NC Authorized to work in the US for any employer Work Experience Project Manager II TechnologyClient Service Manager FIS Charlotte NC October 2011 to Present Profit and loss responsibility for top 60 network services revenue generating clients totaling over 200 million dollars Consulted on current and emerging technologies including but not limited to SDWAN Cloud Applications IP Telephony and Security Managed vendors to negotiate timely and cost efficient delivery of infrastructure networks and equipment for over 500 independent community banking projects Worked through contractual disputes between clients and thirdparty partners creating winwin scenarios for all parties while successfully implementing IT managed services projects on time and within budget Participated on daily governance board analyzing Community Banking Client Network Service Proposals ensured service level agreements financials and scope of works were correctly stated in accordance with company policy Developed and trained staff members on full project management life cycle for hosted Email projects to ensure enough resources were available to support the volume of FIS clients contracting for this type of service Cross functionally managed 35 project managers and engineers to successfully deliver on client services and project management identifying training opportunities while fostering team morale and advocating for rewards for performance Project Manager Bank of America Charlotte NC March 2011 to August 2011 Randstad on Assignment with Bank of America Conducted personnel hiring interviews and trained newly hired personnel in roles and responsibilities IT Project Manager JHE Production Group Inc Harrisburg NC January 2010 to January 2011 Developed training programs for Microsoft Office Suite and other various software programs to provide employees resources to learn and grow in their career fields Education Master of Business Administration in Project Management Strayer University December 2012 Bachelor of Science in International Business Management Strayer University June 2009 Skills Microsoft Project 4 years Sales 10 years Scheduling 10 years budget 10 years Wireless 10 years Estimating 10 years Leadership 10 years Management 10 years Network Management 10 years Project Management 10 years LAN 10 years Wan 10 years Microsoft Office 10 years Infrastructure Capacity Planning 10 years Negotiation 10 years Effective Communication 10 years Spanish 10 years Event Planning 8 years Traveling 10 years International Business 10 years Research 10 years Resource Management 10 years Relationship Management 10 years Public Speaking 10 years Data Center 10 years Network Security 10 years Network Administration 10 years Military Service Branch Air Force Service Country United States Rank Staff SergeantE5 July 1993 to December 2002 Managed Help Desk Operations for corporate headquarters improving customer satisfaction rating from 78 to 98 by analyzing processes network traffic and bandwidth utilization identifying bottlenecks and removing them with DMAIC methodologies Oversight of business administration and human resources functions for 550 personnel ensuring staffing requirements training and education goals and supervision responsibilities were met by all assigned personnel Increased ontime submission rates for performance reports by 25 leading to increased promotions of staff Developed training program to ensure successful completion of certification exams by employeesTest scores subsequently improved by 28 contributing to on time career advancement by 7 subordinate team members Assistant Director Communications and Information Management North Atlantic Treaty Organization Naples Italy Project Management Oversight for the movement of two headquarters facilities with a staff of 15 multinational employees achieving project objects ahead of time and on budget Administration of Human Resource and Help Desk Operations for two entities ensuring customer satisfaction needs were met in both departments NATO Liaison to local Italian Childrens Home to foster educational and quality of life improvements for assigned children rebuilding housing facilities with a team of 50 international personnel in just two weeks Commendations US Military Joint Service Commendation Medal USAF Commendation Medal USAF Achievement Medal 3 Awards National Deans List Award 200708 Academic Honors Mattamy Homes Presidents Award 200712 Consecutive Years from 20052007 Toastmasters Competent Communicator Award 201108 CertificationsLicenses Drivers License Additional Information YMCA Youth Football Coach
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IT Technician IT Technician Programmer Philadelphia PA Authorized to work in the US for any employer Work Experience IT Technician Historical Society of Pennsylvania Philadelphia PA September 2017 to June 2018 General IT work as well as front end and back end web development Created and maintained various websites and digital archives Hosted on local or cloud based Windows and Linux servers Front End Web Developer Iperdesign Philadelphia PA September 2016 to June 2017 Built websites based on client expectations Utilized HTML CSS Javascript and Wordpress Careful attention was made to keep the sites stable and easy to edit Front End Web Developer Independence Blue Cross Philadelphia PA September 2015 to June 2016 Edited and maintained various sites Migrated various sites to Wordpress Met with team weekly to ensure smooth and accurate updates Education BS in Computer Science Drexel University September 2014 to June 2019 Skills Wordpress PHP Javascript Angular Front End HTML CSS React Unity Unreal Engine 4 Maya Photoshop Blender Matlab C C Python Java Awards Dragonhacks Winner 2017 Developed an app that scansfood barcodes and suggestsrecipes Philly Codefest Winner 2019 Developed a game to teachbasic programming conceptsskinned to spread awarenessabout ocean pollutionhttpsdevpostcomsoftwarecodinggame
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TSSCI active Systems Administrator TSSCI active span lSystemsspan span lAdministratorspan TSSCI active Systems Administrator CAE USA Aerospace Defense and Security Sacramento CA Work Experience TSSCI active Systems Administrator CAE USA Aerospace Defense and Security Beale AFB CA May 2019 to Present Administer and create user accounts for 250 customers across a Joint Worldwide Information Communications System JWICS Secret Internet Protocol Network SIPR and NonClassified Internet Protocol Router Network NIPRnet infrastructure Inventory and conduct maintenance on critical mission systems and multibillion dollar equipment directly linked to inmission drones to ensure equipment is operational 247 and within mission standards Run UNIX and Linux commands to update and support users for mission readiness and proper execution Monitor maintain and secure Department of Defense Artificial Intelligence drone Project Maven Providing system with needed updates inputs and ensuring proper security measures are being met Maintain and calibrate system monitors utilizing KleinK10A tool for multiple live worldwide mission ready drone feeds resulting in increased mission effectiveness and accuracy when executing missions Integrated new procedures for TSSCI accountability safety and regulation Resulting in avoidance of common practices dangerous to security PDS and aligning with Quality Assurance military standards Implement technical knowledge and existing procedure to diagnose and correct system and component malfunctions to achieve optimum operating efficiency Analyze configurations monitor operations of computer telecommunications and networking systems TSSCI Lead Information TechnicianSecurity and Systems Administrator USN Office of Naval Intelligence San Diego CA 2014 to 2018 Inventoried and tracked over 150 security systems and multimillion dollar equipment to ensure items are managed maintained and disposed of in accordance to security policies Administered and created user accounts for 1000 customers across a Joint Worldwide Information Communications System Domain Infrastructure JWICS Conducted 20 site surveys to prepare spaces for system and network installation ensuring all buildings outlets systems and equipment are accredited and authorized in accordance to security policies and procedures outlined in designated instructions Managed over 6 teams that monitored networks and acted as first responders to network outages using local monitoring systems to ensure systems are operational 247 maintaining a 989 uptime Administered a local monitoring system to provide a platform for circuit troubleshooting and database storage to ensure all users are qualified and have the correct access to fulfill job duties Domain trusted agent issuing or revoking access for over 1000 personnel on a needtoknow bases on TS SCI information across a Joint Worldwide Information Communications System Domain Infrastructure Accurately and efficiently administered loading and monitoring for 150 cryptologic equipment and 200 cryptologic keys Supervised network system deployment provided user account management for 1000 domain users and provided system hardware administration across a Joint Worldwide Information Communications System Domain Infrastructure Cisco routers switches VTC desktop support and high priority cryptologic equipment Installed maintained repaired and reworked electronic andor electrical systems related to specific facilities associated electronicelectrical components andor specialized equipment Utilized electronic test equipment along with other tools to troubleshoot and repair systems and equipment Managed hardware software installation and repair of state of the art electronics computers and network equipment utilizing analysis equipment diagnostic software hand tools and technical publications to complete system integration Software Skills Exchange Server 2010 Exchange Management Console Microsoft Office Windows XP Vista 7 10 Server 2003 and 2010 Solar Winds SharePoint Remedy CertificationsLicenses CompTIA Security February 2015 to February 2022 CompTIA A February 2015 to February 2022
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Software Developer Owner span lSoftwarespan span lDeveloperspan Owner Portland ME An experienced software engineer in the fields of automation back end performance web development and data aggregation looking to join a team doing meaningful engaging work in an environment that supports creativity and personal growth Authorized to work in the US for any employer Work Experience Software Developer Owner CCS Tech June 2014 to Present Consult with clients on intended features functionality and implementation of processes for the purpose of collection and aggregation of data from internal and external sources using Python Flask Requests Selenium and HTML Parsing libraries Collaborate with technical and nontechnical staff to identify and diagnose bugs as well as plan features and project roadmaps Use Trello to manage projects sort and prioritize bugs and feature requests Design develop and implement client websites and eCommerce applications using HTML5 CSS3 Flask Python Gatsby JS GraphQL and NGINX Design manage and implement dropshipping and inventory management software for eBay Shopify and Fulfilled by Amazon clients Use latest OWASP security best practices for modern web sites and applications Package and deploy applications using Docker Analyze project requirements and configure appropriate Digital Ocean Cloud Hosting for multiple clients with varying technical needs and budgets and scale as necessary Conduct browser automation testing using Selenium Webdriver with both Headed and Headless Chrome Firefox and PhantomJS IT Technician Residential Mortgage Services Inc South Portland ME April 2012 to June 2014 Handled Day to Day IT operations and technical support network administration desktop supportadministration Microsoft Exchange Active Directory Windows Server 2008 and Virtualization technologies Assisted in scaling the company network to triple its size from the time of my starting and from New England into the MidAtlantic region Developed and deployed automation scripts and utilities for use with internal SysAid ticketing system to lighten the load on IT staff with Python and C Learned software systems design and core computer science concepts via a mentorship dynamic from the companys Lead Software Engineer Skills DOCKER 2 years GIT 4 years PYTHON 7 years FLASK 5 years SQLAlchemy 5 years HTML 5 years CSS 5 years DIGITAL OCEAN 2 years SELENIUM WEBDRIVER 4 years WEB DEVELOPMENT 6 years BROWSER AUTOMATION 4 years GATSBYJS 1 year Javascript 1 year GRAPHQL 1 year NGINX 3 years MySQL Additional Information GITHUB PROFILE httpsgithubcomkaelscion TECHNICAL BLOG httpsdevtokaelscion Additional Accomplishments 1 Featured on the CTO and CoFounder Talk Podcast httpswwwstitchercompodcastdavealbert3ctoandcofoundertalkwithdavealberte57377070autoplaytrue 2 Developed the Python Package Slither for browser automation web scraping penetration testing and Browser QA httpsgithubcomkaelscionslither 3 Contributor on the dotenvlinter Open Source project for checking styling safety and PEP adherence in Python projects httpsgithubcomwemakeservicesdotenvlinter
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IT Project Manager Financial and Planning span lITspan span lProjectspan span lManagerspan Financial and Planning IT Project Manager Miramar FL Proven project leader consistently achieving results and exceeding expectations Project management experience in gap analysis gathering requirements spec and blueprint writing training personnel Clevel presentations and preparation of reports Expertise includes Change management ERPCRM implementation and strong understanding of SDLC process and Agile Scrum Methodologies Excellent interpersonal leadership and motivational skills Fluent in English and Spanish Work Experience IT Project Manager Financial and Planning Royal Caribbean Cruises Ltd Miramar FL November 2017 to Present Provide internal consulting for multiple high value IT projects for Shipboard and Shoreside Work with Directors to confirm portfolio alignment with the organizational strategy Lead estimate preparation planningscheduling and financial monitoring of the IT Portfolio Act as a focal point for the organization in relation to improving project ROI and supporting revenue and profitability growth targets Enforce department metrics and work with leadership to improve the planning process Implement a goal tracking process and coordinate preparation of roadmaps Implemented portfolio project management disciplines and tools to facilitate the portfolio planning processes Managed IT Information Security Portfolio of 50M with success by introducing new planning and forecasting methods Project Manager CarePlus Healthcare subsidiary of Humana Inc Miami FL October 2014 to October 2017 Used project management skills to plan and execute the analysis development and improvement of new processes and practices across functional areas within the Member Services Department Evaluated the effects of process changes by quantitatively and qualitatively measuring them against internal and external benchmarks Promoted the implementation of best practices across multiple business areas and organizations Responsible for the Reporting and Data Analysis Department RDA Automated Departments reports using Access excel SQL and Task Scheduler Created interdepartmental processes to avoid tasks duplications and redundancies Successfully approved internal and external Audits CMS Passing score 100 Delivery Project Manager Aquanima subsidiary of Santander Financial Group Boston MA 2009 to 2014 Delivery Project Manager Worked closely with Clevel executives to define and implement procedures and policies for strategic initiatives Led global and local teams on system integrationsManaged operations designed and implemented operations plans resolved operational problems developed performance scorecard developed and maintained training manualstemplates and executed all assigned change management initiatives Operated as liaison between business stakeholders and the Departments Prepared and presented Project Status Reports and Presentations to senior executives Improved service quality by 10 by preparing and executing the training program for the US Market Increased team efficiency by 30 by rethinking and redesigning processes among Departments Project Manager Led integration projects and ERP implementations between the company and external clients Prepared the business case communications plan procurement plan and risk management plans for assigned projects and presented them to the Approvals Committees Implemented Ariba and SAP with success in the US headquarters in less than 2 years Centralized document collections resulting in improved audit results by 30 Increased integration between integration planning processes and purchasing by 60 Senior Project Manager Ryaco SA Buenos Aires AR 2007 to 2008 Managed user adoption activities on various projects Surveyed functions areas of Client company prepared business requirements set up knowledge management systems integral to sharing best practices designed and executed training programs for Client company managers and key users prepared resource plans assisted in postimplementation monitoring and support and the creation of lessons learned Increased productivity by an average of 38 by implementing a quality and integrity methodology Reduced labor consumption on key activities by 36 by introducing Geminis ERP Enterprise Resources Planning Implemented CRMERP in more than 10 client environments Project Manager Cardinal Assistance SA Buenos Aires AR 2006 to 2007 Led the implementation of the new Medical Centers logistic and customer service system assisted and managed post implementation support Managed 10 associates in the department of logistics and call center services Activities included requirements gathering and analysis solutions development and staff selection and training Introduced a new method of logistics which improved clients participation by 40 Reduced costs by 27 by executing a strategic business plan developed using decision tree multiple objective matrix and sensitivity analysis Project Analyst Quasar SA Buenos Aires AR 2005 to 2006 Analyzed business needs led planning and scheduling designed workflow processes facilitated meetings with clients prepared the project calendars and project communications Led processing changes in more than ten Client companies Implemented Summa ERP Windows platform and SQL Server Database Engine in more than 9 client companies Reduced costs by 10 by implementing project management disciplines and planning and new administrative techniques Supervisor CableVision SA Buenos Aires AR 1998 to 2004 Buenos Aires Argentina wwwcablevisioncomar 1998 2004 Leading cable television company with over 1500 employees and over 1 M Customers Shareholder Citicorp Equity Investment CEI and Telefnica International Supervisor Supervised and trained a staff of 16 people while reporting to the Manager of Customer Services Prepared daily reports and staffing statistics analyzed daily performance of the department Improved customer service management by 40 by introducing new practices in negotiation and retention of clients Reduced customer processing time by 20 through improved customer service techniques Education Management Consulting HARVARD Harvard MA MA in Business Administration HULT INTERNATIONAL BUSINESS SCHOOL Skills Ms project Software development Visio Visual basic Sql Erp Jd edwards Sap Ariba Sharepoint Change management Life cycle Software development life cycle Sdlc Pmp Jira Jde As400 Time management Budgeting PM Waterfall Information Technology Project Management CSM Links httpwwwlinkedincomincarolinazapponi CertificationsLicenses PMP July 2019 to July 2022
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Lead Software Developer Lead span lSoftwarespan span lDeveloperspan Lead Software Developer Duluth GA Talented Computer Science major with 5 years of professional programming experience eager to further your company and self by utilizing my knowledge and skills in the computer and healthcare industries Authorized to work in the US for any employer Work Experience Lead Software Developer MediTech Atlanta GA February 2013 to Present 1 Help develop and support online patient portal for hospitals using a proprietary functional programming language 2 Review code changes made to critical code files 3 Guide department coding standards 4 Provide immediate support for critical problems with the patient portal at companys largest customer 5 Resolve priority events 6 Create and present technical presentations 7 Provide help and support for more junior software developers in our department 8 Develop and maintain internal tools which assist in debugging and product development Education Bachelors in Computer Science Georgia State University Atlanta GA August 2010 to December 2012 Bachelors in Computer Science Georgia Perimeter College Lilburn GA August 2006 to May 2010 Skills HTML 1 year Java 10 years JavaScript 3 years C 2 years JIRA Confluence and Fisheye 3 years Agile 3 years Additional Information Strong problem solvingtroubleshooting skills Quick learning
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Network Engineer span lNetworkspan Engineer Experienced Network Engineer Hudson IL Work Experience Network Engineer CEFCU Peoria IL April 2016 to Present Impingement and configuring Carbon Black Administrating and configuring SCCM Application and update deployments Implementing and configuring Extrahop analyzing network traffic network slowness application issues Exchange configuration and administration Forcepoint and Mimecast configuration and administration Active directory Group Policy administration VMWare configuration and administration Nimble storage and Synology Windows Server Administration Network Admin Nelson Global Products Morton IL May 2014 to April 2016 System Center configuration and administrator Configure polices and packages to deploy in system Center Deploying Endpoint Protection Domain administration Active Directory Group policy Cisco Switch Configuration ASA 5055 Configuration Barracuda Spam filter link balancer Web Filter administration Aruba wireless configuration and Administration Administrating Vmware esxi Vmware View and Exchange IT support Vesuvius Champaign IL November 2011 to May 2014 Support all applications for Vesuvius central region Work on workstation and server issues Troubleshoot issues with networks Create script to automate procedures also create Work with factory applications to automate tasks using scripts Network Specialist Mavidea Bloomington IL August 2008 to March 2010 Worked with software that managed networks monitoring performance services etc Created scripts in Kaseya to do many tasks install and update software Pull log files and query active directory Server migrations from server 2003 to server 2008 Setup and configured server 2003 2003SBS 2008 and 2008SBS Windows XP Vista 7 Configured group policy rules for clients needs Configured and administrated Symantec antivirus Kaspersky MacAfee and Trend micro Active directory administration Configured and used Microsoft Bit locker to encrypt data for healthcare clients Configure and administered Firewalls Cisco PIX ASA Sonic wall and Tipping point Network Specialist software development Advanced Technology Services Peoria IL August 2007 to August 2008 Worked to help develop managed services software monitoring performance services Remote assistance software installs and help desk ticketing Created Vbscripts and Javascipts to configure windows workstations in workgroup environment Remote Access change firewall to allow wmi monitoring Created service accounts on the machines Created Vbscripts and Javascipts to install execute files Retrieve log files browser history Worked with vendor to modify php code to integrate some of tools created into the managed services interface Created monitoring templates and groups to monitor all WMI information from windows machines Worked with SNMP and vendors MIBS to retrieve information from hardware devices Monitored SNMP strings and setup notifications Worked with Managed Workplace to create new features and fix problems Configured firewalls Cisco PIX and ASA and Tipping point Technical project manager startup Advanced Technology Services New York NY June 2007 to August 2007 Created procedures for new contract Performed network discovery and data mining Created documentation and procedures Worked with customers to find out where they would like to see improvements Trained new technicians at both facilities Network AdminSecurity Analyst Advanced Technology Services Pontiac IL August 2006 to June 2007 Helped hardware and software team to solve issues Active Directory administration Group policy administration Created Group police to limit access on production machines Created Group police to create Kiosk workstation with only web access to sites that had been approved by management Used javascript to create a proxy for kiosk allowing users to only get to sites in approved sites list Configured performance monitors to monitor machines that were having issues Configured VBscript and psexec to automate running commands and installing software on remote machines without disturbing end users SMS administration Correcting security issues found by Qualys Worked with vendors to get there software working without the user needing admin rights Network configuration and troubleshooting with Cisco switches and firewalls PIX and ASA Troubleshooting VPN connections and remote access Windows Update configuration and administration Security auditing and addressing the issues with the company Configured and administrated Symantec antivirus Helped vendors with automating system tasks by creating scripts in Javascript Network AdministratorPricing and PC support Parkway Foods Bloomington IL October 2001 to April 2006 Problem solving network connectivity helping end users with applications and problems in a Microsoft and UNIX environment Administrating user computer permissions on Windows NT server Setting up Cisco pix router and firewall for VPN for pharmacy and credit card transmissions Security VPN and firewall setup packet analyzing ethereal Unix Administration Windows administration Antivirus log monitoring setting up security policies for pharmacy to comply with HIPAA standards Troubleshooting VPN connections and remote access Education New Horizons Computer Learning Center Bloomington IL April 2004 to April 2005 Computer Electronics American College of Technology Bloomington IL September 1993 to September 1994 Additional Information Experienced network engineering professional with outstanding success rate at installing migrating and supporting critical multisite networks Proven ability to manage all phases of network installation and administration With outstanding troubleshooting and problem solving skills
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ERP Systems Administrator ERP amp span lSystemsspan span lAdministratorspan White Lake MI Driven hardworking employee looking to make a career in IT Authorized to work in the US for any employer Work Experience ERP Systems Administrator Metro Bolt Fastener Redford MI July 2012 to Present Manage physical and virtual server environment Server 20082016 Work with external IT consultants during major system upgrades and serve as technical pointofcontact for all other needs Manage daily operations within ERP software V2ERPOne Write dynamic SQL queries for database upkeep to resolve issues stemming from conflicting input and for informational reports Administer eCommerce web based sales from start to finish Troubleshoot and resolve printerfax issues Diagnose and replace physical PC components upon hardware failure Install and manage cabling for access points switches firewalls Administer AD and ERP user accounts utilizing group memberships and designing strict security guidelines for better user access control eCommerce Sales Representative National Pawnbrokers Outlet Waterford MI June 2008 to July 2012 Administered eCommerce web based sales from start to finish Managed shipping and inventory control Connected with customers facetoface including counter sales Performed various inhouse IT tasks such as virus removal software troubleshooting PC hardware diagnosticsrepair driver issue fixes Education MBA in Business Administration University of Phoenix Phoenix AZ 2009 to 2011 BS in Business Management Marketing University of Phoenix Phoenix AZ 2005 to 2009 Skills Active directory 7 years Customer service 10 years Dreamweaver 3 years Hyperv 3 years Retail sales 10 years Web design 5 years Windows server 2008 7 years Windows Server 2012 4 years Windows Server 2016 2 years Joomla 3 years eCommerce 10 years Inventory Management 7 years Industry Specific ERP Software 7 years System Administrator 7 years System Admin 7 years
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Sr Salesforce Developer Sr Salesforce span lDeveloperspan Sr Salesforce Developer Fiat Chrysler Automobiles Auburn Hills MI 8 years of IT experience involving in analysis of business requirements development and implementation of software applications to support business needs Proficient with Sales Cloud Service Cloud web service RestAPI SoapAPI Forcecom Appexchange packages and Salesforce MetadataAPI Partner WSDL Salesforce Enterprise WSDL Forcecom Certified Administrator Admin 201 Professional Forcecom Certified Developer DEV 401 Professional Worked with various CRM applications like Salesforcecom Sales Cloud Custom Cloud Reporting and Analytics of Sales Service and Custom Cloud Application on Code backup Knowledge in Salesforce1 mobile platform administration and development Excellent understanding on OOPS concepts and have experience working on Java to Salesforce Integration using WSC Good experience in developing salesforce Lightning Apps Components Controllers and Events Worked with Salesforce1 sandbox simulator to run and test the Lightning Applications Expertise in Apex Language Apex Trigger Apex Scheduler Batch Apex Apex Class Apex Web Service Visual Force Page Component Controllers Ajax Tool Kit Experience in setup Configuration Customization and Support of Salesforcecom CRM and related applications Hands on experience with Apex Language Triggers Classes Test Methods Visualforce Pages and Visualforce Components Controllers Experience in using WebtoLead WebtoCase and Emailtocase functionality Designed Custom Formula Fields Validation Rules Work Flows and Approval Processes for automated alerts field updates and Email generation on standard objects and custom objects according to application requirements Expertise in Client side technologies HTML JavaScript Angular JS CSS Created Visual Force Email templates HTML and custom New Templates Mail Merges and also automated Email Process to send installation instructions to new and existing customers Installed and implemented various third party applications Apps from App Exchange like DocuSign job science map anything Lightening App Builder Workbench tool Chatter Integration Developing and deploying custom integration solutions using Forcecom Eclipse IDE PluginForcecom Explorer Data Loader Forcecom Excel Connector Migration Tool Worked on Salesforce Communities and created VF pages for Communities Partnered on implementation of Apttus system as the core Deal Desk management and Quoting tool Expertise in builds using Final builder and configuring version controls like CVS VSSWell versed with Scrum based Agile methodologies Experience in data analysis services data flow diagramming and data modeling Involved in defect resolution as part of QA testing UAT testing and involved in resolving production issues and did post implementation support Proficiency in SFDC Administrative tasks like creating Users Roles Profiles Permission Sets Organization wide defaults Record Types Page Layouts Custom Settings Approval process Workflows Validation rules Reports Dashboards Tasks Proficient in SOQL SOSL queries across multiple objects within the SFDC database Experienced in customizing standard objects Accounts Contacts opportunities Products Price books Cases Leads Campaigns Reports and Dashboards Developed Salesforce Custom Web Services for handling inbound requests and outbound calls to external Web Services Experience on client side technologies like CSS AJAX JSON HTML5 JavaScript and JQuery Experience using Salesforce Data Migration using Data load tools Workbench Jitterbit Data Loader Informatica Apex Data Loader and Salesforce API Data Loader Developed Custom code for SFDC application and also developed custom code for data migration and integration Experience in diverse domains such as Information Technology Finance Banking insurance and Production Environmental Work Experience Sr Salesforce Developer Fiat Chrysler Automobiles Auburn Hills MI April 2016 to Present FCA is an American manufacturer of Automobiles I gather requirements and partnered with various development teams through to delivery I also have handon in creating new custom objects creating validation rules workflows assigned fields designed page layouts and custom tabs and components in Salesforce Responsibilities Designed developed and delivered a web portal that allows the salesreps to create accounts and key in orders Developed Salesforce Lightning applications using Lightning Components Controllers and Events and used custom CSS in the components Analyzed complex business requirements and developed various Visualforce Pages Apex Triggers to include extra functionality and wrote Apex Classes and Controllers to provide functionality to the visual pages Worked on lightning for creating custom pages for lookup screens on Salesforce Analyzed visualforce pages and made changes to work efficiently in both classic and Lightning mode Implemented Lightning components Validate Salesforcecom sales service and community including salesforce1 mobile Worked on customer portals and communities administration Created Custom Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people Created Visualforce pages for custom login and configuration of communities Configured Salesforcecom to meet business requirements including fields page layouts workflows approvals and validation rules Developed Apex Classes Controllers and Apex Triggers in accordance with the Governor limits for various functional needs in the application Created users and limited their access based on their profile and organizational role Used shared settings object level security field level security along with page layout to manage the visibility and accessibility of fields for different profiles Designed presentation pages using Visualforce and customizingextending standard page layouts to meet the requirement Worked extensively on Accounts Contacts Tasks Opportunities Activities and Customized Objects for Layouts record types and validation rules Performed customizations by creating the Custom Objects Custom profiles Fields Dependent picklists Page Layouts Record Types Objects Tabs and custom Apps Developed and configured various Dashboards Custom Reports and Report Folders for different user profiles based on the need in the organization Used SOQL and SOSL for querying the objects Designed and developed Service cloud and integration Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process Supported the Data migration activities for migrating the data from various business centers and business center users with the support of Salesforcecom Integrated the SOAPREST API based Web Services and Informatica on Demand for extracting the data from external systems Created custom Report types and Dashboards so that users can generate reports and visualize data on dashboards Implemented the requirements on Salesforcecom platform and Forcecom IDE Plugin using Eclipse Prepared users documentation and functional prototypes Worked closely with the client and the offsite team coordinated activities between them for effective implementation of the project Salesforce Developer Admin Cisco Systems INC Austin TX February 2015 to March 2016 Cisco provides the networking foundation for some of the largest SERVICE providers commercial businesses and enterprise customers in the world including corporations government agencies utilities and educational institutions Our networks direct 85 per cent of global Internet traffic and Ciscos networking solutions connect everything People Processes data and things anytime and anywhere Responsibilities Worked closely with inside outside sales teams and business analysts to perform detailed analysis and technical requirements and to design the solution by customizing various standard objects of SFDC Worked on various Salesforcecom standard objects like Accounts Contacts Cases Activity Opportunities Contacts leads Dashboards Reports Products and Campaigns Designed Deployed various Custom objects Custom Tabs Workflow rules Validation Rules Auto Response Rules Page layouts Components and Visual force pages to suit the needs of the application Customized Visual force pages and modified the code for restricting some countries which they are not willing to do the business Automated sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger Worked with various Salesforcecom objects like Accounts Contacts Leads Campaigns Reports and Opportunities Developed various Custom Objects Tabs EntityRelationship data model validation rules Components and Visualforce Pages Created workflow rules and defined related tasks timetriggered tasks email alerts field updates to implement business logic Designed Custom application interface using VisualForce API and Apex Classes Created Email templates approval processes approval page layouts and defined approval actions on them to automate the processes Framed the scrum rules and governed the scrum coach manage the scrum team involved in monitoring and resolving issues that arise throughout the development process Facilitated effective SCRUM team meetings standups sprint planning Developed Apex Classes Controller Classes and Apex Triggers for various functional needs in the application Used SOQL SOSL with in Governor Limits for data manipulation needs of the application using Forcecom Explorer Extracted the data from Salesforcecom application into the external databases Oracle 10g for generating large data reports Created Custom Profiles Public Groups and Roles to distribute user rights and functionality Used Salesforce Automation SFA for Sales Lead Management Opportunity Management Case Management Account and Contact Management Data Quality Management Approvals and Workflow Used Data Loader for insert update and bulk import or export of data from Salesforcecom subjects Used it to read extract and load data from comma separated values CSV files Involved in data mapping and migration of data from legacy systems to Salesforcecom Objects and fields Used the sandbox for testing and created managed packages and migrated them between Sandbox and Production environments for final implementations Used Forcecom web service API for implementing WSDL in the application for access to data from external systems and web sites Created new user accounts and configure Salesforcecom to fit security needs at the user and organization levels Created Roles Permissions sets and given access to permission sets to based on Organization levels Migration of Service cloud data into salesforce by using Data management tools such as Apex Data loader Import wizard Environment Salesforcecom Platform Apex Language Visual Force Pages Data Loader HTML SControls Workflow Approvals Reports Custom Objects TSQL SQL Service cloud Sales Cloud Pivotal Tracker PLSQL Custom Tabs Email Services Security Controls Sandbox data loading Net suite Eclipse IDE Plugin PimSoft Houston TX Nov 13 Feb 15 Salesforce Developer Admin It is Pimsoft mission to provide innovative valueadded solutions to customers using state of the art IT technologies Pimsoft solutions are provided as plugins to simply and quickly add intelligence to your enterprises real time IT infrastructure Responsibilities Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements Designed the solution by customizing various standard objects of SalesForcecom SFDC Involved in building marketing programs which consists of email trigger and operational campaigns using marketing automation tool called Marketo Implemented the requirements on Salesforcecom platform and Forcecom IDE Plugin using Eclipse Communicating with executive management on project status and overall project progress against target Involved in Salesforcecom Application Setup activities and customized the apps to match the functional needs of the organization Closely worked with SalesForcecom consultants while implementing the solutions for the requirements Worked on various salesforcecom standard objects like Accounts Contacts Leads Campaigns Reports and Dashboards Customized the Dashboards to the track usage for productivity and performance of their sales teams Experience working in service cloud supporting cases developed workflows and triggers for automated case resolutions Designed Implemented and deployed the Custom objects Page layouts Custom tabs Components Created the workflows for automated lead routing lead escalation alerts and custom coaching plans Created Custom Objects and defined lookup and masterdetail relationships on the objects and created junction objects to establish connectivity among objects Created various profiles and configured the permissions based on the organizational hierarchy requirements Created page layouts search layouts to organize fields custom links related lists and other components on a record detail and edit pages Created workflow rules and defined related tasks time triggered tasks email alerts filed updates to implement business logic Created various Reports summary reports matrix reports pie charts dashboards and graphics and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization Developed Apex Classes Controller Classes and Apex Triggers for various functional needs in the application ENVIRONMENT Windows XP Pro Windows service 2003 Forcecom Platform Salesforce Enterprise Edition Salesforcecom CustomStandard Objects Custom Tabs Page Layouts SOQLSOSL Queries Workflow Approvals Reports Forcecom Eclipse Plugin SalesForcecom sandbox data loader Email Services Marketo Security Controls WSDL AJAX Salesforce Developer Administrator Fidelity Investments Marlborough MA October 2012 to November 2013 Fidelity Investments offers its client entire client implementation based on the requirements from the clientNet Benefit NB is the online version of DBCS where participant himselfherself can calculate hisher future benefits and see the results right away on online Plan Sponsor WebStation PSW is the system designed for employers which holds all the information regarding the employees and their details Calc Engine is the Calculation Engine is the backbone of all these systems which calculates the benefits of the participants The calculation can be initiated by a web services call either from NB or PSW Responsibilities Actively involved with Business analysts other developers involved in enhancement of business modules using Standard and Custom Objects formula logic APEX classes Triggers Test Methods and writing SOQL queries Created various profiles and configured permissions based on organizational hierarchy requirements Worked on various salesforcecom standard objects like Campaigns Leads Accounts Contacts Opportunity Forecast Cases Reports and Dashboards Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce Forcecom IDE Conducted Requirement analysis and Design Walkthroughs along with the designers consultants and management staff Used the sandbox for testing and migrated the code to the deployment instance after testing Supported data migration activities for migrating data from various business centers and business center users with the support of Saleforcecom Implemented Webtolead to track and solve leads from the website Designed developed and deployed Apex Classes Controller Classes and Apex Triggers packages for various functional needs in the application Designed Implemented and deployed Custom objects Page layouts Custom tabs Components and S Control to suit to application needs Provided training to internal business users to use application and develop their own custom reports Worked closely with UAT team and SIT team in clarifying and resolving any issues while implementing projects Worked on various salesforcecom standard objects like Accounts Contacts Leads Campaigns Reports and Opportunities ENVIRONMENT Salesforcecom Forcecom Explorer Apex Triggers Visualforce Pages Apex Controllers Salesforcecom Data Loader Siebel Eclipse IDE Custom Objects Custom Tabs Forcecom Eclipse PluginSalesForcecom sandbox data load Email Services Security Controls Sandbox data loading HTML Java Script CSS WSDL SOAP SSIS ETL AJAX MVC Design Patterns Salesforce Developer Web Developer NSG India Hyderabad Telangana September 2010 to September 2012 Analyzing project needs for spatial data by reviewing existing county data recommending data needs accessing available digital data from outside sources and determines analyses needed to fulfill project requirements Responsibilities Involved in Salesforcecom Application Setup activities and customized the apps to match functional needs Worked in three different production instances within the organization involved in various configuration and setup activities and in production support Designed and deployed Custom objects EntityRelationship data model validation rules Page layouts Custom tabs Components VisualForce Pages to suit application needs Designed and Developed user interfaces using HTML CSS JavaScript JQuery and AJAX Performed ETL into Oracle Data Warehouse using Informatica Mappings including transformations Aggregator Joiner Lookup Connected unconnected Filter Update Strategy Stored Procedure Router Expression SQL and Sorter Exposure to various latest features of salesforce like Permission Sets to give userspecific permissions content management documents and libraries Designed and implemented the solution by customizing various sales process standard objects like Leads Contacts Accounts Opportunities Cases and solutions of SalesForcecom SFDC Created workflows and tested mappings and workflows in development test and production environment Worked in Single signon SAML settings to enable the user to login to various applications simultaneously In charge of the deployment and complete setup in 3 production instances used Eclipse and change set for deploying Customized several Formula Fields Validation Rules Tasks Workflow rules Triggers Apex classes to achieve the complex business functionality Implemented pick lists dependent pick lists lookups junction objects master detail relationships validation rules and formula fields to the custom objects ENVIRONMENT Saleforcecom platform Apex Language Visualforce Pages Component Controllers Pages Data Loader HTML Java Script Workflow Approvals Reports Custom Objects Custom Tabs Email Services Cast Iron Security Controls Eclipse IDE Plugin Windows XP Java Developer Radiant Technologies Hyderabad Telangana April 2009 to September 2010 Responsibilities Involved in all the phases of SDLC including Requirements collection Design and Analysis of the customer specifications Development and Customization of the application Data handling between consequent calls to server were incorporated by session state application state and query strings Performed Integration Testing by adding all modules together for the web based application The application is based on the MVCII Architecture using Apache Struts framework Developed and maintained optimized SQL queries in Data Warehouse Developed application based on SDLC Software Development Life Cycle Used JUnit to write repeatable tests regression testing mainly for unit testing Developed the web pages JSP CSS JavaScript Developed Business logic on Java beans and setup connection with database Managed Source Code in CVS environment Implemented store procedures and triggers using PLSQL Created several complex stored procedures and triggers using SQL Server 2005 to retrieve data ENVIRONMENT Java MVC EJB JDBC Servlets JSP JBuilder IDE HTML XML JavaScript BEA WebLogic Oracle Internet Explorer MS SQL Server 2005 TSQL and Windows 2007 Education Bachelors Skills Apex 6 years Eclipse 6 years HTML 5 years Oracle 4 years SQL 4 years Salesforcecom Apex Visualforce Pages Component Controllers Lightning components and controllers Communities RESTSOAP API Web Services Sales Cloud Pages HTML Java Script Workflow Approvals Reports Ajax JQuery Custom Objects Custom Tabs Data Migration SOQL SOSL Cast Iron Windows XP 7 years Additional Information Technical Skills Salesforce Technologies Salesforce CRM Salesforce SFA Apex Language Apex ClassesControllers Apex Triggers Apex Data Loader SOQL SOSL Visual Force Pages Components S Controls Apex Web Services Testing AJAX Workflow Approvals Dashboards Analytic Snapshots Case Management Automation Custom Objects Salesforce Tools Eclipse Forcecom Eclipse IDE Plugin Apex Data Loader Forcecom Workbench Forcecom Platform ETL Tools InformaticaPoweCenterv8618117136251Repository Manager Power Center Designer including Source Analyzer Target Designer Transformation developer Mapplet Designer Mapping Designer Workflow Manager Workflow Designer and Workflow Monitor Databases Oracle 11g10g9i8i DB2 VSAM IMS DB MS SQL Server TSQL MS Access Programming Languages Apex Java JavaScript HTML Bootstrap Jquery XML BMI SSIS ETL XHTMLDHTML PLSQL SQL COBOL PL1 JCL Integration Tools Knowledge Tools Apttus CPQ and CLM App Exchange Tools Informatica Cloud Marketo Methodologies ER Modeling Multi Dimensional Modeling Ralph Kimball Data Warehouse Life Cycle
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Tech Associate Tech Associate wwwaustinlakenet Bluffton SC Authorized to work in the US for any employer Work Experience Tech Associate Staples Hilton Head Island SC January 2019 to Present Jr Network Administrator Tidewater Hospice Bluffton SC May 2016 to January 2019 Provide IT help desk support to 100 users in 4 locations Support windows remote desktop users on windows server 2008 Maintain and support user mailboxes in Microsoft Exchange 2010 Leverage knowledge of PowerShell to automate processes and increase efficiency Oversee and troubleshoot problems on WAN network across 4 locations Install new network wiring and equipment and replace legacy equipment as needed Develop and maintain company websites Assist in document management and data entry Assist network admin in developing new features and fixing legacy issues in internal intranet application PHP HTML JavaScript Symfony SQL Pizza Chef Frosty Frog Cafe Pizza Hilton Head Island SC November 2013 to May 2016 Education High school May 2017
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Systems administrator span lSystemsspan span ladministratorspan Systems administrator Cedar Document Technology Foster City CA Authorized to work in the US for any employer Work Experience Systems administrator Cedar Document Technologies Atlanta GA 2017 to Present Systems administrator Tulix Systems Atlanta GA 2016 to 2017 Server OS installconfigurationtroubleshooting Centos RedHat Debian Ubuntu Windows Servers Hardware troubleshooting replacement and assembling new servers Managed multiple servers migration to new data center consolidating hosting servers Setting up and maintaining streaming media servers Implemented Nagios monitoring system Installedintegrated multiple monitoring systems Setting upmaintenance LAMP servers Servers virtualization using Citrix and Vmware Implemented syslog server for network monitoring Troubleshoot the serversservices for any malfunctions and resolve it Automation of daily tasks using shell scripting Troubleshooting issues with Linux based web servers as well as websites coded in PHP HTML Moving web servers to https updating existing ssls to current standards Implemented DNS Cluster server Satellite channels maintenance IPTV Live Encoderstranscoders Managed various vendors media servers FlussonicWowza etc Phone and email support for Hosting and IPTV customers technical issues Improved customers support 247 oncall support Systems administrator Silknet JSC 2010 to December 2015 Server OS installconfigurationtroubleshooting Centos Red Hat Debian Ubuntu FreeBSD Web Mail FTP DNS SQL Syslog Proxy servers installconfigurationpackage updatemigration Monitoring system introduction developed and customized scripts that resulted in improved systems monitoring Distributed Denial of Service DDOS attacks monitoring analyzing prevention InstallConfigure Nginx as a front end proxy for Apache Installconfigure squid based proxy content filter server Configureimplement recursive dns server for more than 200 000 customers Installconfigure CpanelWHM based servers Migrated Cpanel based server with active customer accounts phone and email support for customers advanced technical issues Implemented sms monitoring on syslogng server Implemented Spamassassin with postfix to improve spam filter Shell scripting for process automation Configure networking interfaces and software firewall Designed and implemented backup procedures Troubleshoot the serversservices for any malfunctions and resolve it Asterisk set up and system configurations working with call centers and customers technical supportissues Troubleshoot SIP protocol using tcpdump and SIP debug configuretroubleshoot IP PBXPhones 247 oncall support Head of WebHosting Department Caucasus Online LTD 2008 to 2009 Working of process management web hosting department and GE domains registration increased effectiveness of business process Was solving problems on customers Web Mail and NS services issues Managed working of Companys Mail Web FTP MySQL DNS solving problems Process Management of paid hosting and hosting management automation Took care for the future development of Web Hosting Department GE Zones technical support Caucasus Online LTD 2007 to 2008 Managed GE zones technical support Was solving problems on customers Web Mail and NS services issues Managed contact with hosting and colocation clients WebHosting Administrator Georgia Online LTD 2006 to 2007 Provided telephone support of customers services for internet connectivity including dialup DSL and cable modem connections Hosting customers technical support Managed contact with hosting and colocation clients Office administrator Georgia Online LTD 2005 to 2006 Answering and transferring calls to various blocks and departments Managed contact with hosting and colocation clients Phone and email support for hosting customers technical issues Office Assistant Softtronik LTD 2003 to 2004 Maintaining corporate website Working as Office Assistant Answered screened and directed inbound phone calls Type documents and correspondence Write front end code in HTML and JavaScript for company webpage Education Bachelors in Jurisprudence Tbilisi 2002 to 2007 Skills Linux administration 8 years DNS Bind Powerdns 8 years Mail Exim Postfix Sendmail Dovecot Courier 8 years Web Apache Nginx 8 years MySQL PostgreSQL 8 years Syslog Syslogng 7 years Firewalls Iptables 7 years Monitoring nagiosSnmp 8 years Voip Asterisk 6 years Streaming servers management 2 years Windows servers administration 2 years CertificationsLicenses CCNA Cisco Certified Network Associate CCNP Implementing Secure Converged Wide Area Networks Implementing Secure Converged Wide Area Networks RHCE April 2018 to March 2021 Additional Information 8 years of system administrator experience in multiplatform Unix environments scripting hardware maintenance and systems migrations Demonstrated problem analysisresolution skills ability to troubleshoot solve problems quickly and completely Outstanding knowledge of the Linux shell Ability to compile install and configure software in UNIX and Linux including dns web mail database monitoring servers Hardworking efficient a team player with excellent communication skills SKILLS Centos RedHat Linux Debian Ubuntu FreeBSD Windows servers bind powerdns unbound apache nginx Kafkas proftpd pureftpd vsftpd exim postfix sendmail Cgate dovecot courier MySQL PostgreSQL syslog syslogng Ipvtl WowzaStreamingServer Flussonic Mumudvb monit nagios smokeping munin Ansible JBoss glassfish gitlab asterisk clamav squid spamassassin VMware Cacti A2billing Sonicwall Shell Python Citrix Xen server Xen App Jira RPM RSA yum IPMI HTTP HTTPS IMAP POP3 SMTP FTP SIP RTP SCCP SNMP TCPIP UDP ICMP NFS Samba Ldap Sssd SVN Firewalls ipfw iptables NAT SSL SSH DNS TFTP DHCP vmstat iostat traceroute iftop ps netstat dig screen lsof tcpdump etc
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SYSTEMS ADMINISTRATOR span lSYSTEMSspan span lADMINISTRATORspan SYSTEMS ADMINISTRATOR Hawaiian Airlines Hawaii Proficiency in advanced features of ESXESXi vMotion Storage vMotion HA DRS VM Lab Manager Update Manager and SRM Built custom scripting modules that can be reused in future project Indepth knowledge and hands on expertise on VMware vSphere ESX 4 and 5 VMware vCenter Server Site Recovery Manager VC Operations Manager and Solar Winds Network Performance Monitor Practical knowledge of scripting languages eg Perl Bash Unix Managed all aspects of vBlock from Compute Virtualization and Storage to Networking using vmware power cli UCSM vCenter Unisphere Nexus CLI and UIM AssistedwiththeSANFabricFirmwareupgradeStorageinfrastructureengineeringsupportfor DMX2DMX3 CX340 CX380 McData and Brocade switch Implemented the vBlock based virtual environments Zoning administration on McData Brocade and Cisco switches and directors McData SAN ED140MED64M Cisco 9509 on each Fabric Brocade 3800 4900 48k 24k DCX Experience with ESXi hosts 40 41 and 50 Experience with VBlock solutions including setup and configuration for UCS VNX systems and Cisco Nexus 1KV Supported complex enterprise virtual environments to include architecture and support of Cisco VBlock environments Systems administration maintenance and monitoring various daytoday operations Proficiency in advanced features of ESXESXi vMotion Storage vMotion HA DRS VM Lab Manager Update Manager and SRM Strong knowledge on Server Desktop and Application virtualization Worked on VCenter server 40 41 and Virtual center server 50 for managing multiple ESXi servers Expertise in creating Host and Client VM Templates Cloning and managing Snapshots P2V V2PMIGRATION using VMware Converter and Plate Spin 68x Very good experience in configuring and managing EMC VNX VNXe storage systems Expertise in administration of EMC VNX VMAX DMX3 CX480 Storage Arrays Experience with Cisco UCS and HP c7000 blade administration Handson experience with iSCSI and Fiber channel storage access Expertise in iSCSI SAN NAS NFS storage and RAID concepts Hands on experience with vSwitches port groups NIC Teaming and Cisco Routers Switches TCPIP VPN VLANs Ethernet port patch panel and Wireless networks Knowledge in Data center and Server farm environment Worked with x86x64Intel HP IBM Dell hardware Tower Servers Rackmounted Servers Desktops Laptops Excellent interpersonal skills A quick learner and a proven record of reliability Provided 24x7 support for all SAN related issues Experienced in troubleshooting fiber channel connectivity problems and array related problems Excellent analytical problem solving communication knowledge transfer and interpersonal skills with ability to interact with individuals at all levels Authorized to work in the US for any employer Work Experience SYSTEMS ADMINISTRATOR Hawaiian Airlines Honolulu HI July 2015 to Present Responsibilities Upgrade legacy vSphere 5 to vSphere 60 Worked on SRM 51 deployment and configuration of DR site Migrated over 30 applications from Citrix Metaframe XP 40 45 into Xenapp 65 encompassing 4 distinct geographic locations over 60 servers and 6 different farms while simultaneously implementing a 2 factor authentication system to provide for a more secure environment Worked on VMware vRealiz Suite cloud management platform experience for built of the hybrid cloud delivering and managing infrastructure and applications quickly while maintaining IT control Migrated data from DMXCX arrays to VMAX 20k using Open Replicator Testing of different recovery plans in SRM to ensure recovery of failover VMs Performed health check for the existing environment Experience on SRMvCopsVCO Experience in configuration and administration of Cisco Brocade and McData SAN Switches using Cisco FabricDevice Manager Connectrix Manager Data Center Edition Server virtualization by downsizing the number of CISCO NEXUS switches from 10 to 6 Supported a large scale Data Center projects including server installation hardware maintenance and breakfix activities Monitoring Queues on all exchange Server configured alerts Created zones for MCDATA switches ED1040s and activated zone set using Connectrix manager Upgraded VMs hardware components according vSphere requirement Worked on SRM 50 deployment and configuration of DR site Upgraded VM tools VM versions and Datastore upgrade to VMFS 5 Tested different recovery plans in SRM to ensure recovery of failover VMs Worked with the IT team in upgrading the Virtual Infrastructure environment from vSphere 41 to 50 VM migration across cluster level using v2v Mount files option and SCP Planned migration strategies DR plans with SAN and NAS data Administration on VM clones and snapshots Managed Windows 20082003 Active Directory Domain Administration and configuration of DNSDHCP services Developed functional test plan and test scripts for the verification of the functional use case Involved in Integration test regression test and performance tests Performed Functionality testing Regression testing GUI testing Net Scalar Testing And Batch Testing Experience with large number of P2V and V2V migrations using VMwarePlateSpin and DoubleTake convertor tools Worked closely with Storage and Networking teams to ensure allocated SAN Fiber and networking infrastructure reflects specifications laid out in the initial VMware farm design to ensure successful deployment Deployed provisioned the shared NFS storage for Hyper V and ESX servers and virtual machines Created LUNs META LUNs Storage Groups and RAID groups Assigned LUNs to the Hosts Windows Solaris Linux Created and executed test cases for clustered NAS projects Management monitoring of VMware guest servers using VMware Virtual Center Successfully migrated 2 Node Windows 2003 Print Server Cluster with large size print queues to 4 node Windows 2003 server on VMware host Installation configuration and administration of print server print queues Involved in live migration of Virtual Machines and Virtual machines files using the VMotion and Storage VMotion VM migration across cluster level using v2v Mount files option and SCP LUN path mapping and keeping track of VMs along with their Datastores Worked on day on support troubleshooting clients problems Implementation of Host Profile in development cluster Good experience in working on VShield manager Good administration command on vSphere using Linux commands Enhancement of virtual environment from 30 to 70 Capacity planning for entire campus once every month using VMKernel tool Was involved in building configuring and hardware upgrades of Windows servers Worked on Performance Analysis and TuningOptimization Operations Virtual machine creation cloning configurations VSphere 3035 Upgrade has been done successfully Worked on Windows Server 2008 and worked on failover configuration on windows on Unscheduled and Scheduled Outages Was involved in maintaining and managing servers on backup and restore systems as a part of the companys disaster recovery plan SYSTEMS ADMINITRATOR ALLERGAN August 2014 to June 2015 Responsibilities Created customized reporting solution using both scripts and integral product assets Maintained and deployed VBLOCK 300s and 700s in the environment Assisted with deployment of Windows NT 40 by providing administration scripting and programming support to the rollout tea Expertise in troubleshooting and resolving issues in enterprise Citrix environment Including Web Interface application enumeration and performance issues Printing and provisioning issues for internal and external clients Managed snapshots clones templates during patch releases and new server deployments Assessment design and implementation of View 45 environment Experience with installing configuring and troubleshooting VMware Lab Manager Resolving technical issues for Microsoft Exchange 20032007 Managed messaging environment with Exchange Server 20032007 Analyzed existing infrastructure using VMware Capacity Planner Performed Datastore migration using VMware storage vMotion on NetApps NFS dell ISCSI SAN Storage Assisted in P2V conversions of Windows servers using VMware vConverter HP Blade Center administration on HP blade models C3000 Provided research into VMware ThinApp initiative for increasing server virtualization Involved in Assessment of current environment for desktop virtualization Involved in definition of success criteria for use cases Experience with Microsoft HyperV POC environment Created use cases for desktop design and implementation Installation of VMware Tools and upgrade of ESX hosts Created and managed the VMware cluster with HA and DRS Monitored and managed performances of ESXESXi servers and virtual machines Working on Migration concepts like VMotion and SvMotion Designed and implemented of ThinApp environment Application virtualization using VMware ThinApp30 version Analyzed performance of physical servers to determine and customize virtual server specification Deployment of VM Templates to deploy virtual servers Migration of virtual machines from ESX 30 to 35 Implementing Lync Server 2010 deployments Installing patches and software upgrades recommended by security scan Performed Storage vMotion from old NetApp filers to new NetApp filers Performed server disk alignment of identified Windows and Linux servers to improve storage performance Designed and implemented vCenter Permissions EMC DALLAS TXNOV 09 July 2014 VMWARE CONSULTANT Responsibilities Administration of DELLHPIBM Servers which includes over 10 which are SANNAS connected in Production and NonProduction environments that host over 50 Servers running Windows 2000 and 2003 variations Identified the patches that the systems require in the network using WSUSanb scripted works Patch Management Server and applied the approved patches that the system requires which can be done either manually or automatically Monitoring availability and performance of infrastructure using customer provided tools and processes Configuring storage adapters in the virtual environment and adding network to support the traffic of the windows Servers Configuring clusters and adding the windows servers in the cluster environment and configuring virtual machines under them Involved in daily operations of maintaining Novell Netware Windows 2003 servers in a production environment Managed Enterprise Windows 2003 Network Systems Administration Experience with a bridged connection to an IPv6 network on VMware Workstation virtual machines Managed Windows 20002003 Active Directory Domain Administration and configuration of DNS Was involved in building configuring and hardware upgrades of Windows servers Worked on Performance Analysis and TuningOptimization Operations Virtual machine creation cloning configurations Worked on Windows Server and worked on failover configuration on windows on Unscheduled and Scheduled Outages Was involved in maintaining and managing servers on backup and restore systems as a part of the companys disaster recovery plan Configured Print and File Servers and allowed access to users using Group Policies Skills Linux 3 years MICROSOFT WINDOWS 3 years SAN 3 years STORAGE AREA NETWORK 3 years VMware 3 years Additional Information TECHNICAL SKILLS Hardware EMC Symmetrix VMAX DMX3 DMX 3000 DMX 1000 CLARiiON CX340 CX380 CX4480 CX 300500700 Brocade DCX Brocade 48000 Brocade 49004100 CISCO MDS 9513 MDS 9506 CISCO 913491249216 Emulex LPSe12002 LPe12002 LPe11002 LP11002 and QLogic QLE2462ESP QLA2462ESP HBAs SAN Switches McData 4500 McData 4700 McData 6064 McData 6140 Brocade 48000 Brocade 5300 Brocade 5100 Management Software ManagerMirrorViewSynchronousAsynchronousSnapViewSRDFSynchronousAsynchronous TimeFinder EMC Control Center Symmetrix Performance Analyzer Storage Scope SAN Copy Open Migrator Open Replicator PowerPath Migration Enabler PPME Navisphere Analyzer NaviAgent PowerPath Operating Environment Windows 200020032008 SUN Solaris 8910 AIX 435x VMware 3540 HPUX 11x Red hat Linux 40 50 5x
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Python Developer span lPythonspan span lDeveloperspan Python Developer CTI Logistic 3 three years of experience IT Industry with proficiency in Design Development of Python Django and Flask Experienced with full software development lifecycle architecting scalable platforms objectoriented programming database design and agile methodologies Experienced in developing webbased applications using Python Django Flask XML HTML CSS JavaScript Jquery and Reactjs Well versed with design and development of presentation layer for web applications using technologies like HTML CSS and JavaScript Extensive experience in Python web frameworks like Django and Flask in implementing MVC singleton factory architecture Good experience of software development in Python using libraries such as Numpy Matplotlib and Pandas data frames Handson experience with SQL PLSQL Open Interfaces and APIs Proficient in using Relational Databases like MySQL SQL Server and SQLite Extensive experience in processing large datasets with millions of records for data transformation including data cleansing data scrubbing data profiling and applying business logic rules to incoming data Experience with Version Control with GIT Github and SVN Ability to learn and adapt quickly to the emerging new technologies and paradigms Practical experience with working on multiple environments like development testing production Highly motivated dedicated quick learner and have proven ability to build and manage a team work individually Familiarity with development best practices such as code reviews and unit testing Continuously manages multiple deadlines and competing priorities through proactively planning and managing tasks and resources Willingness to work in a highly dynamic environment and ready to take up challenges Work Experience Python Developer CTI Logistic Los Angeles CA October 2018 to Present Description Project is to called Pay Global The main purpose is to build application that provides a platform for logistic freight services Analyzing data to improve management and business decisions for client companies Build interface and web script by using Python and MySQL Responsibilities Managed and supervised client portfolio by trading on equity options and futures Worked with the stakeholders to gather requirements Designed and developed the data management system using MySQL Analyzed Trade racer website and customer data to identify market product trends and profitable revenue growth opportunities using Python Summarized the massive data sets by analyzing and selecting important attributes based on dependencies between the attributes Involved in building database Model APIs Forms and Routes utilizing Python in order to build an iterative webbased solution Developed Python based API RESTful Web Service to track the events and perform analysis using Django Performed debugging and troubleshooting the web applications using Subversion version control tool to coordinate teamdevelopment Participated in the development of application architecture and blueprints to define application components platforms interfaces and development tools Designed and developed data management system using MySQL Worked on UI using HTML CSS and JavaScript Used Git for version control Monitored and troubleshoot web applications Performed data analysis manipulation and reporting using pivot tables and advanced functions in MS excel Provided technical assistance for maintenance integration and testing of software solutions during development and release processes Python Developer Moyi Technology Jersey City NJ July 2017 to September 2018 Description Project is to build an application of currency converting and money transfering for users who use Wechat The purpose is to be more convenient and quick using currency in different countries Webservices backend development using Python Django and MySQL database Developing internal framework on Python and work on UI using HTML CSS and JavaScript Responsibilities Used Advanced SQL queries to perform manipulation on the structured data Used Python libraries such as Pandas and Matplotlib to visualize the data Deployed Reporting Tool to automate daily visualization Communicated the analytical solutions to stakeholders and suggested improvements to the clients operation systems Partnered with Data Engineers in developing core data sets from multiple sources that facilitate easy analysis and visualizations Designed and developed the UI of the website using Node JS HTML XHTML AJAX CSS and JavaScript Developed entire frontend and backend modules using Python on Django Web Framework Used Django database APIs to access database objects Designed and developed data management system using MySQL Built application logic using Python 37 Participated in requirement gathering and worked closely with the architect in designing and modelling Worked with the team to customize wordpress security installations Worked on development of SQL and stored procedures on MYSQL Designed and developed a horizontally scalable APIs using Python Django Tech MayChamp Phoenix AZ June 2016 to June 2017 Python Django Developer Description Be an assistant of our senior developer and product managers to solve technical problems while building and maintaining applications Responsible for a mixture of stabilization and fixing existing platforms and more excitingly A software application that I participated is a web platform of a grocery market The purpose is to build web services for updating products price and weekly special Responsibilities Worked on tuples dictionaries objectoriented conceptsbased inheritance features for making algorithms Interacting with team members on technical programming Solving production support issues such as bug fixes queries etc Prepared documentation for the generated reports Understand the requirement and finalize approach for implementation Used other packages such as BeautifulSoup for data parsing Webservices backend development using Python Flask Performed data migration and developed Python Flask based web application SQL DB and integrations with 3rd party email messaging storage services Developed GUI using Python and Flask for dynamically displaying the test block documentation and other features of python code using a web browser Participated in developing the companys internal framework on Python This framework became a basement for the quick services development Designed and developed MySQL forms and reports and Performed modifications on existing form as per change request and maintained it Designed User Interface for data selection using Python Worked on UI using JavaScript Git Python Flask Postgres Bootstrap jQuery Performed QA testing on the application Held meetings with client and worked all alone for the entire project with limited help from the client Developed rich user interface using CSS HTML JavaScript and jQuery Created a Python based GUI application Setup automated cron jobs to upload data into database generate graphs bar charts upload these charts to wiki and backup the database Wrote scripts in Python for extracting data from HTML file Skills NET Less than 1 year Bootstrap 1 year CSS 2 years database 2 years Django 2 years Eclipse Less than 1 year Git 1 year HTML 2 years Java Less than 1 year JavaScript 2 years jQuery 1 year JSON Less than 1 year Linux Less than 1 year Mac Less than 1 year Mac OS Less than 1 year MS Office Less than 1 year MS SQL Server Less than 1 year MySQL 2 years Python 2 years SQL 2 years Additional Information TECHNICAL SKILLS Languages Python 37 Java Database MySQL MS SQL Server PLSQL SQLite Web Technologies HTML CSS JavaScript JQuery React Js JSON Framework Django Flask Bootstrap Platforms Mac OS Window UnixLinux Other Tools Visual Studio Git Eclipse MS Office Atom
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UI Developer UI span lDeveloperspan San Jose CA Work Experience UI Developer Roc Search Austin TX February 2019 to August 2019 Lead UI UX Development for a Net WPF MVVM application pertaining to the southeastern oil gas industry Implemented a complete frontend redesign of an already existing Net WPF application Throughout this process I also designed and delivered several significant upgrades to the overall usability of the application including handcoded Storyboard and DataTrigger animations dynamic UserControls which were made customizable through the use of DependencyProperties and heavilymodified custom controls that were based on default MSDN ControlTemplates Designed and delivered highly responsive selfreporting singlescrolling user experiences for various input screens Smaller projects also incorporated frontend web development using C Javascript HTML5 CSS3 and ReactJS Delivered various UI UX mockup design propositions using Figma Full Stack Web Developer Chabadorg Brooklyn NY July 2018 to November 2018 Assisted in the process of updating a classic ASP forms project to a modern Javascript framework project Primarily focused on frontend web development using C Javascript HTML5 CSS3 ASPNet and EmberJS Software Engineer I Electronic Arts Baton Rouge LA July 2015 to March 2018 Net Software Engineer with a primary focus on Lead UI UX Development for internal QA testing tools Designed and developed a Net WPF MVVM application from its initial inception to its eventual release Responsible for making critical creative design decisions concerning application aesthetics user interface and user experience Created heavilycustomized controls with various states of interactivity including handcoded Storyboard and DataTrigger animations Provided all userfacing documentation after the projects initial launch Emphasis on Agile development methodologies via Scrum meetings daily standups and biweekly Sprint planning Key technologies included Net WPF development using C XAML and MVVM Smaller projects also incorporated ASPNet ReactJS and Microsoft WinForms Java Developer Methods Technologies Baton Rouge LA April 2014 to July 2015 Assisted in the creation and maintenance of software for the United States Department of Defense Heavy emphasis on frontend web development using HTML5 CSS3 AngularJS and core JavaScript Key technologies include Apache Struts 2 JSP Ext JS and the Java EE J2EE stack Java Developer Ameritas Technologies Baton Rouge LA April 2013 to October 2013 Utilized the Java Spring framework for building J2EE applications and experimented with JSF 20 as a means for building frontfacing intranet employee portals Frontend web design and development using HTML5 CSS3 AngularJS Gimp and JavaScript Emphasis on design patterns teambuilding and group code reviews Software Developer CGB Enterprises Inc Mandeville LA January 2012 to March 2013 Worked on a small team comprised of two junior Net WPF developers and one seniorlevel developer to design and implement a mobile claims adjustment application pertaining to the federal crop insurance industry Emphasis on Agile development methodologies via Scrum meetings daily standups and Sprint planning sessions Key technologies included Net WPF development using C XAML and MVVM Education Computer Science SOUTHEASTERN LOUISIANA UNIVERSITY Hammond LA Skills C Javascript Reactjs Software development User interface design Interface design User interface Wpf Html5 User experience React UI FrontEnd CSS3 Front End Additional Information C JavaScript XAML HTML5 CSS3 WPF ReactJS EmberJS Sketch Figma Unity Unreal I take a deeply usercentric approach to software development and I have been recognized at every stage of my career for making significant contributions to both User Experience and User Interface design decisions
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Senior Technical Consultant Senior Technical Consultant Senior Technical Consultant Boeing SeaTac WA 11 Years of Experience in Analysis Design Development and Implementation of Enterprise Applications using JavaJ2EE Technologies 2 years of experience in Microsoft Azure 3 years of experience in Angular2 Good understanding of Big Data concepts Spark Map Reduce HDFS HiveQL and OOZIE Expertise in Object Oriented Programming and Development of ntier component based enterprise web applications Excellent understanding and experience in OOPS principles Inheritance Encapsulation Polymorphism Overloading and Core Java principles collections and exception handling Working knowledge of J2EE frameworks like SPRING and STRUTS 2 for developing industry standard web applications Experienced in RESTful Web Services using XML JSON objects and SOAP Web Services Good Understanding on JAXRS Highly Proficient in Database design creation and management of schemas writing Stored Procedures Functions Triggers DDL and DML SQL queries Excellent understanding of linking databases with web applications using JDBC and ORM techniques like Hibernate Expertise in Design Patterns like MVC Singleton Factory Abstract Factory DAO Data Access Object Front Controller Experience in working with project development tools like Maven JUnit Log4j logging framework and version control tools like GIT Experience in working with application and web servers Tomcat Server JBoss and OC4J Server Developed applications using Eclipse and Net Beans IDE in Windows and Mac Environment Worked in all stages of the SDLC following Agile Scrum and waterfall software development models Experience in developing small Android applications using Android Studio Good analytical problem solving communication and interpersonal skills with ability to work individually as well as in teams TECHNICAL ENVIRONMENT Programming Languages Java Java SE 1617 Java EE 5678 Cloud Technologies Microsoft Azure Java Frameworks Struts 20 Hibernate 30 Spring 40 IOC Integration Web Technologies HTML 4 CSS JavaScript AJAX JQuery XML Web Framework Angular Web Services RESTJAXRS Database Connectivity SQL PLSQL and HQL Document Database Cosmos DB Databases Oracle and Teradata AppWeb Servers Apache Tomcat 60x70x JBoss 5 OC4J Project Development Eclipse Net Beans Maven GIT CVS Toad SQL Advantage SQLDBX JUnit Log4J JDeveloper Authorized to work in the US for any employer Work Experience Senior Technical Consultant Boeing Tukwila WA February 2016 to Present Maestro is the project that deals with the Flight data of airplanes The purpose of this project is to translate the flight generated data Black Box data The translated data will be availed for data scientists to perform data analytics Data in the project can be accessed using the web interface Responsibilities Designed Azure solution for the team Involved in developing the Web interface Lead the team that developed the WebUI Prepared Test cases and Unit testing using JUnit Developed Object Relational Mapping using MyBatis to communicate with database Teradata Used Visual Studio Code and Eclipse as the IDEs to develop Angular and Java Code Responsible for fixing all the issues and the enhancements to be made Involved in Design Development and Support phases of SDLC Used Agile methodology and participated in SCRUM meetings Used Gradle as the software build tool and Log4J for logging errors and messages Jenkins for Build and GIT for version control Involved in the web application development using Angular Java Rest Services MyBatis and Gradle Environment Azure Angular Hadoop JavaJ2EE Gradle JUnit Teradata Spring MyBatis Jenkins GIT Eclipse Visual Studio Code Log4J REST Web Services GIT Bash Windows 7 Ubuntu Linux Senior JavaJ2EE Developer Hewlett Packard Vancouver WA March 2014 to February 2016 Hewlett Packard is an American multinational information technology corporation headquartered in Palo Alto California United States It provides hardware software and services to consumers small and mediumsized businesses SMBs and large enterprises including customers in the government health and education sectors SocialClick Companion SCC is an android app Users can print content from social platforms like facebook and twitter to any printer irrespective of the printer manufacturer This app is first of its kind in the market and is integrated with all possible wifi printers Cayman system is a webservice SCC app uses these web services to integrate with third party coupon provider systems Helps in fetching the coupon and generating the pdf file with the coupon images This system knows how to lay the multiple coupon images on one page PrintX is a smart printing feature for the websites This feature enables end users to print any article on the NBC website For example user can choose not to print images and the review comments section at the bottom of the article Big Data was part of the project development Started using HiveQL for writing the queries to analyse the social printing data on NBC news website Used OOZIE for the workflow configuration Responsibilities Involved in the Requirement Analysis Design and Implementation of the solution Lead the team that developed the core components of SCC Involved in developing the libraries for the Android application Involved in developing the core business logic using Java J2EE and Struts 20 Prepared Test cases and Unit testing using JUnit Calabash Developed Object Relational Mapping using Hibernate to communicate with database MySQL Used Android Studio and Netbeans as the IDEs to develop the code for the library and the POC Responsible for fixing all the issues and the enhancements to be made Involved in developing the sample application for POC using Android Involved in Design Development and Support phases of SDLC Used Agile methodology and participated in SCRUM meetings Used SAFe Scaled Agile Framework methodology during the SDLC of the project Used Apache Maven as the software build tool and Log4J for logging errors and messages Jenkins for Build and GIT for version control Involved in the mobile application development using Android Android Studio 086 and Gradle Involved in developing the HiveQL queries Used OOZIE for the workflow management Environment Android JavaJ2EE Struts 20 Apache Maven JUnit MySQL Spring Hibernate Jenkins GIT Netbeans Android Studio Log4J REST Web Services GIT Bash Windows 7 Ubuntu Linux Hadoop HiveQL OOZIE Senior JavaJ2EE Developer Schneider Electric Bengaluru Karnataka October 2012 to February 2014 Schneider Electric is a European multinational corporation that specializes in electricity distribution automation management and produces installation components for energy management It is headquartered in RueilMalmaison France Quotation Management System QMS is the Rich Internet application used for tracking the quotations of the possible customers Schneider Electric as an electrical company is always in search of new opportunities in the market and needs an application to keep track of all the opportunities that the sales team comes across In order to keep track and handle all the complex operations performed by the sales team QMS is developed with Adobe Flex UI The application has different UI that can display the possible customers opportunities Sales team information and surveys that the customers take along with the ratings for each sales guy Responsibilities Involved in the Requirement Analysis Design and Implementation of the solution Involved in developing the presentation layer using the Rich Internet UI Adobe Flex 30 Used Cairngorm framework on the presentation layer to handle the Model View and Controller on the Front end Used RMI to invoke the methods remotely that are written in Java Involved in writing Business Services in Java J2EE technologies Used DAO Factory and Singleton patterns to design the business layer of the application Involved in designing the database architecture in Oracle relational database Developed Object Relational Mapping using Hibernate to communicate with database MySQL Used Spring Dependency Injection and Spring Integration Prepared Test cases and Unit testing using JUnit Used JDeveloper Eclipse and Adobe Flex as the IDEs to develop the code for the UI and business logic Responsible for fixing all the issues and the enhancements to be made Involved in Design Development and Support phases of SDLC Used Agile methodology and participated in SCRUM meetings Used ANT as the software build tool and Log4J for logging errors and messages and CVS for version control Environment JavaJ2ee Spring Hibernate Flex 30 Mxml Action Script Cairngorm framework Oracle CVS OC4J server RMI Windows XP JavaJ2EE Developer Schneider Electric Bengaluru Karnataka June 2010 to October 2012 IPMS Tool Integrated Profile Management System is the tool used by the Administrator Incentive Managers and the Employees of the organization The Organizational hierarchy and the employee targets Goals and Objectives are clearly defined and set to be achieved with in a particular period Managers can give incentives to the employees based on the KPIs of the employees Each of these employees can be assigned to different customers under a particular Territory or location This is Flex based application used Enhancement was the major part of the project activity Responsibilities Extensively involved in the requirements gathering design and development created Technical Design documentation Involved in implementing the application using the concrete principles laid down by several JavaJ2EE design patterns like MVC and Data Access Object Involved in analyzing the business and functional requirements for the project enhancement Involved in developing the presentation layer using Rich Internet Application UI through Adobe Flex 30 Developed client side validations using Action scripting and the UI using the Mxml Developed Object Relational Mapping using Hibernate to communicate with relational database Oracle Used PLSQL stored procedures table and system level triggers for handling database processing Used OC4J as the application server along with JDeveloper for developing the business logic using Java J2EE Used SOAP web service calls in establishing the connection between the Flex and the Java services Involved in enhancing the WSDL files for the new services Writing builds and deploying scripts using ANT Environment JavaJ2ee Flex 30 Cairngorm framework Oracle CVS OC4J server ANT SOAP Web Services WSDL Windows XP JavaJ2EE Developer Schneider Electric Bengaluru Karnataka October 2008 to May 2010 FDC Field Data Collection is an enterprise application used by the field engineers for tracking the effort to file their expenses and to see the jobs assigned to the engineers Customers who want to get the product purchased from Schneider to get it repaired can contact the Customer center Customer Care will update the ticket information in a tool called as Customer Tracking Application CTA Each Ticket is assigned to a Field Engineer All the tickets that are assigned to each field engineer can be seen on the FDC application The information of the ticket along with the address of the location will be available Once the field engineer fixes the issue he can claim for his travelling expenses along with the overtime and holiday expenses The claimed expenses will be sent for approval to the Field Officers approval Approvals are also managed in the same application Responsibilities Involved in the requirements gathering design and development Involved in preparing the Technical Design Document for the project Implemented the application using the concrete principles laid down by several JavaJ2EE design patterns like MVC Data Access Object Developed client side validations using action scripting Involved in developing the application using Struts 2 framework Used Struts Tiles framework for page design in HTML CSS Used Combination of JavaScript in JSP pages for frontendUI JUnit framework was used for performing unit and integration testing by writing test cases Involved in all phases of the SDLC that includes requirements analysis design development testing implementation maintenance and post production support Used Oracle SQL Server for storing the data and extensively used PLSQL queries along with stored procedures and functions for complex queries and data analysis Developed Object Relational Mapping using Hibernate to communicate with database Oracle Used PLSQL stored procedures table and system level triggers for handling database processing Used JBoss as the application server and deployed applications on the server Used Eclipse and JDeveloper in developing the application Log4J was used for logging errors and messages and Apache Subversion CVS as a version control tool Environment JavaJ2ee Struts 2 Free Marker Html JSP Oracle CVS OC4J server Hibernate JUnit Log4J Windows XP JavaJ2EE Developer Boeing Hyderabad Telangana September 2007 to September 2008 Boeing is an American multinational corporation that designs manufactures and sells airplanes rotorcraft rockets and satellites It also provides leasing and product support services Boeing is among the largest global aircraft manufacturers is the secondlargest defense contractor in the world based on 2013 revenue and is the largest exporter in the United States by dollar value Business Process Survey BPS is a tool used for taking the survey of the customers This is a multiple choice dynamically changing questionnaire based on the customer type and the size of the customers business The survey results can be captured and can be seen in the form of charts and graphs using the application Admin will have the special capability of uploading the questionnaire and handling the application data and the surveys Responsibilities Involved in developing JSP prototypes to verify the components Written JavaScript code for client side operations Written business logic using JavaJ2ee Used Struts 20 for establishing the MVC framework Written JUnit test cases to test the components Used Apache Tomcat as the application server and deployed applications on the server Log4J was used for logging errors and messages and Apache Subversion CVS as a version control tool Used Oracle SQL Server for storing the data and extensively used PLSQL queries along with stored procedures and functions for complex queries and data analysis Environment JavaJ2ee Struts 20 JSP Servlets Oracle CVS Apache Tomcat Windows XP Education MS in Software Engineering in Software Engineering BITS Pilani Rajasthan Bachelor of Science in Computer Science Sri Krishnadevaraya University Skills Linux Unix Mac Spring Java CertificationsLicenses Azure Fundamentals AZ900 February 2019 to Present Additional Information Operating Systems Windows MAC Unix Linux
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Python Developer span lPythonspan span lDeveloperspan Python Developer Cisco San Jose CA 7 years of experience in IT industry as a software developer having strong background in objectoriented programming and WebApplication Development Expertise in developing software applications using Python Familiarity with object oriented programming OOP concepts Worked on python MVC webframeworks like Django and Flask Experience in developing web applications and implementing Model View Controller MVC architecture Worked on several standard Python packages like NumPy MatplotLib SQLAlchemy pyGtk SciPy and urllib2 Actively involved in development of frontend side of webapplication using HTML CSS JavaScript and jQuery Hands on experience API management platforms and RESTFUL services Experienced in working with both the SQL MySQL MS SQL Server PostgreSQL based and NoSQL MongoDB based databases Actively involved in developing the methods for Create Read Upload and Delete CRUD in SQL based databases Hands on experience of installing configuring modifying testing and deploying applications using AWS and Jenkins Experienced on web servers such as Apache Tomcat WebLogic server and coherence Worked on AJAX clientside script to transform Datasets and Data tables into HTTP Serialization JSON strings Working experience while following AGILE and WATERFALL methodologies with high quality deliverables delivered ontime Experience with Test driven Development TDD Unit testing and regressive Integration testing Strictly follow PEP8 coding standard and test a program by running it across test cases to ensure validity and effectiveness of code using PyChecker and PyLint Hands on experience in UNIXLINUX and Shell Scripting Experienced with full software development lifecycle SDLC Technical Skill Matrix Work Experience Python Developer Cisco San Jose CA August 2018 to Present Project Description Cisco DNA Center is at the heart of Ciscos intentbased network The project was DNA Center Platform to create valueadded applications that leverage the native capabilities of DNA Center Used DNA Center Intent APIs Integration Flows Events and Notification Services and the optional DNA Multi Vendor SDK to enhance the overall network experience by optimizing endtoend IT processes Responsibilities Developed entire shell script and backend modules using Python Created and develop APIs which will automate the data mining in different database sources Involved in building database Model APIs and Views utilizing Python in order to build an interactive web based solution Worked MVC framework to build modular maintainable applications Architect and implement proactive and reactive monitoring methodologies for a fast growing software platform Develop Interactive front end to visualize data from backend and represent in graphical manner to batter understanding for user Involved in building database Model and Views utilizing Python in order to build an interactive web based solution Used AWS for application deployment and configuration Handson contributions to the progress of application and infrastructure automation framework Jenkins Docker Kubernetes cloud integration and automated software delivery Provided technical assistance for maintenance integration and testing of software solutions during development and release processes For version control I have use Gitlab Environment Python MySQL Groovy Docker Jenkins Linux Javascript Jquery GitHub HTML5 CSS3 Python Developer CDK Global Seattle WA March 2017 to July 2018 Project Description Working on a secure and collaborative development environment that connects product department of managing system Established a single source of the truth for product information and processes Responsibilities Complete software development was designed and implemented using Agile Methodology and SCRUM Process Design and develop PMS APIs which will automate the data mining in different database sources Used Django Python webframework to develop application Used MVC framework to build modular maintainable applications Installedconfiguredmaintained PostgreSQL database and MongoDB database Develop Interactive front end to visualize data from backend and represent in graphical manner to batter understanding for user Involved in building database Model and Views utilizing Python in order to build an interactive web based solution Used AWS for application deployment and configuration Designed database schema design and defined relationships between tables Provided technical assistance for maintenance integration and testing of software solutions during development and release processes Developed UI screens using HTML CSS AJAX JavaScript and jQuery For version control I have use Gitlab Environment Python Django Amazon AWS EC2 S3 PostgreSQL MongoDB JIRA Linux Shell Scripting GITLAB Python Developer Verizon Data Services Tampa FL February 2016 to March 2017 Project Description The project was to extend the existing CAAS tool CAAS is a software tool to address the common set of Business challenges On company side the challenges include managing the cost of Underutilized Resources and on the customer side there are challenges such as chargebacks redundant charges and service complaints So the application serves as an easy solution to the both the Verizon employees and as well as simple web based complaint portal to submit complains that are redirected to customer support team Responsibilities Requirement gathering and analysis phase of the project in documenting the business requirements by conducting workshopsmeetings with various business users Worked with Agile Methodology and SCRUM Process Used Django Python webframework to develop application Used MVC framework to build modular maintainable applications Designed and developed transactions and persistence layers to saveretrievemodify data for application functionalities using Django and PostgreSQL Used Pandas API to put the data as time series and tabular format for data manipulation and retrieval Automated data movements using python scripts Involved in splitting validating and processing of files Used AWS for application deployment and configuration Written shell scripting for automation Designed database schema design and defined relationships between tables Developed UI screens using HTML CSS AJAX JavaScript and jQuery Applied unit test framework for testing code regressively Ensured quality by versioning with Git Environment Python Django Amazon AWS EC2 S3 PostgreSQL JIRA Linux Shell Scripting GIT Python Developer United Airlines Houston TX July 2014 to January 2016 Project Description The project was based on passengers information management PIM which is an information management applied to travel and customer satisfactions It was the practice of acquiring analyzing passenger information to provide quality passengers satisfactions With the widespread computerization of records company provided quality services and responsibilities Responsibilities Developed entire frontend and backend modules using Python on Django Web Framework Used the Model View controller MVC framework to build modular and maintainable applications Building reusable code and libraries for future use Developed scalable applications using Django framework Performed documentation and user training Build all database mapping classes using Django models with the help of ORM like SQLAlchemy Wrote multithread scripts to obtain optimal performance Integration of userfacing elements developed by a frontend developer with server side logic Used data structures like directories tuples object oriented class based inheritance features for making Wrote and executed various MYSQL database queries from python using PythonMySQL connector and MySQL dB package Operated all the user side validation using JavaScript and AJAX Profiled python code for optimization and memory management Implemented locking mechanisms using multithreading functionality Responsible for debugging and troubleshooting the web application Involved in entire lifecycle of the project including Design Development and Deployment Testing and implementation and support Environment Python Django HTML5CSS MS SQL MySQL JavaScript Eclipse Linux Shell Python Developer First Data Denver CO March 2013 to June 2014 Project Description Worked on internal Human Resource Management System application Responsibilities Worked on requirement gathering and High level design Worked on Waterfall model to get best result Developed the application using Python and MySQL Build all database mapping classes using Django ORM models Used several Python libraries like NumPy Pandas and MatplotLib Developed objectoriented programming to enhance company product management Written programs to parse excel file and process many user data with data validations Ensured high quality data collection and maintaining the integrity of the data Used HTMLCSS and JavaScript for UI development Involved in environment code installation as well as the SVN implementation Environment Python Django MS SQL Eclipse Linux Shell Scripting SVN XML Python Developer DirecTV El Segundo CA August 2012 to February 2013 Project Description DirecTV is an American direct broadcast satellite service provider and broadcaster based in El Segundo California DirecTV provides television and audio services to subscribers through satellite transmissions Services include the equivalent of many local television stations broadcast television networks subscription television services satellite radio services and private video services Responsibilities Participate and provide leadership in the system design and development activities focused on data management and analytics Designed Forms modules Views and Templates using Django Python Installedconfiguredmaintained MySQL database and MongoDB database Analyze develop integrate and then direct the operationalization of new data sources Developed widgets for GUI using PyGtk modules of Python Developed tools using python and Shell Scripting to automate some of menial tasks Designed and developed the UI of the website using HTML XHTML AJAX CSS SASS and JavaScript Used Jenkins to deploy Django application Work proactively to predict and minimize potential issues before they arise and resolves those that do in a timely manner Profiled python code for optimization and memory management Environment Python GIT Jenkins Shell Scripting Django Framework SQL MySQL Python Developer IECL Ltd Dhaka BD June 2010 to October 2011 Responsibilities Participated with team on implementing new features and UX in an agile environment Used Netbeans IDE and developed the complete HTML CSS and JavaScript of the pages with emphasis on performance accessibility AA and SEO standards Developed templates using HTML CSS BOOTSTRAP and JAVASCRIPT based on clients request Helped create interactive prototypes and UI specifications including screen layouts color palettes typography and userinterface elements Worked closely with Technical Development Manager to help track prioritize estimate and recommend resources for all Technical Development Team projects Participated in daytoday meeting status meeting strong reporting and effective communication with project manager and developers Environment MySQL Linux HTML XHTML SVN CSS AJAX JavaScript Education Bachelor in Computer Engineering in Computer Engineering University of Dhaka Dhaka BD 2010 Skills DJANGO 6 years JAVASCRIPT 7 years PYTHON 7 years CSS 7 years LINUX 7 years Additional Information Operating Systems MS Windows Red Hat LINUX UNIX MAC OS UBUNTU Programming Languages Python UNIX Linux Shell Scripting Bash C C XML JavaScript JQuery HTML HTML5 CSS and CSS3 Databases Oracle MySQL Server PostgreSQL Mongodb Web Frameworks Django Flask Configuration Management GitHub SVN CVS SDLC Methods Agile Waterfall Application Servers Weblogic Apache Tomcat servers WebSphere Django Technical Writing Tools Sublime Text PyCharm Eclipse Notepad MS Word Excel Pages
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Python Developer Machine Learning span lPythonspan span lDeveloperspan Machine Learning Python Developer Machine Learning UBS Jersey City NJ 5 years of experience as software engineer with coding in multiple languages such as Python C C R Embedded C and ObjectOriented Programming on Windows and Linux platform 4 years of experience in designing complex mathematical computational and state machine modelling in MATLAB NI LabVIEW and Python environment 3 years of experience with cloud platforms such as AWS Google Cloud Amazon Rekognition IFTTT Microsoft Azure and Thing speak Area of expertise in statistics probability stochastic process and signal processing Experience with Model View Controller MVC frameworks like Django in designing and developing application Expert in designing data driven filters with python libraries such as NumPy Matplotlib Pandas and SciPy Experience in designing artificial and convolutional neural network models with Keras and Caffe Expertise in computer vision with OpenCV and PIL Library Designed 2D and 3D model with Python and MATLAB Experience in computer vision and robotics with perception mapping localization and behavioral trajectory planning for selfdriving cars and drones Expertise in software development environments with machine learning algorithms and deep learning frameworks such as TensorFlow PyTorch Computational and Recurring Neural Network Skilled in Object Oriented Programming concepts multithreading synchronization objects and test frameworks Experience in Amazon Web Service with AWS EC2 SES S3 VPC RDS and DynamoDB Adept in networking protocols such as TCPIP UDP HTTP SIP SSH and SSL protocols Adroit in communication protocols such as SPI USB UART I2C RS232 and ethernet Expertise in communication protocols such as Bluetooth low energy technology wireless technologies and RF communications Expertise in development designing and testing of medical devices and automation technologies Experience in testing frameworks with PyTest and PyUnit Expertise in processing large datasets with R programming Experience with version control tools like GIT and SVN Skilled in Software in loop and hardware in loop testing with modelbased development Certified system designing and programming expert with ARM processor Programmable System on Chip with Bluetooth Low Energy Technology and Internet of Things by ARM University and Cypress Semiconductors Authorized to work in the US for any employer Work Experience Python Developer Machine Learning UBS Weehawken NJ July 2018 to Present Roles and Responsibilities Designed and developed computational models for cybersecurity application Worked on Python scripting environment and MATLAB to determine the accuracy of the system Worked on large structured and unstructured datasets Designed a statistical model in Python and R for feature extracting in various cybersecurity applications Modelled Linear Discriminant Analysis and Hidden Markov Model to classify extracted features for speech processing applications Designed a deep reinforcement learning model for facial recognition Developed common services to allow other developers to focus on product specific features Illustrated data analysis with python packages such as NumPy Matplotlib Pillow Scikit Learn and Pandas Designed a deep neural network model using python package named Keras Designed Perceptron model with Cross entropy and gradient descent Designed a novel deep learning model to identify the facial features and manipulated images of human faces using MATLAB and python framework such as TensorFlow PyTorch on CPU and GPU Experience in ML pipeline with optimization models for scalability and performance Enhanced existing model with computer vision technology Designed a novel imaging technique for detecting the contour of the objects Designed a stimulation model with machine learning algorithms and deep learning models for automation system Trained deep neural network model by relative object tracking with MNIST Image recognition datasets Developed convolutional model to determine the image is real or fake Worked on pythonbased API Amazon Rekognition for powerful deep learningbased image and video recognition and analysis Built interactive webbased model by utilizing database model and API Developed and maintained realtime dashboard activities Designed model for highly efficient in handling multitasking issues in a fastpaced environment Experience in 3D Multiview geometry topology concepts representations and data structures such as surface and volume meshes analytical surfacessolids functional representations Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties Collaborating with team members for data collection preprocessing and post processing Experience in data structure algorithms and objectoriented design Connected continuous integration system with GIT version control repository Python Developer Optum Raleigh NC June 2017 to June 2018 Roles and Responsibilities Developed and designed Python based API AWS to interact with companys website Involved in analysis specification design and implementation and testing phases of Software Development Life Cycle SDLC Implemented Django framework to design server applications Developed big data workflows Discovery Access Process Maintain Developed and designed cloud application using Lambda function on AWS server Authored procedure to automate process with python code Worked on controllers view and models in Django Created python scripting models to parse XML data into database Developed consumerbased features and application using Python and Django in test driven development and pairbased programming Developed web applications and implementing Model View Control MVC architecture using serverside application like Django and Flask Designed and configured NoSQL database such as Apache Cassandra for increasing compatibility with Django Successfully migrated Django database from SQLite to PostgreSQL with data integrity Experience in developing RESTful API using Python Created interactive data charts on web application using Tableau with data received from Apache Cassandra Developed views and templates with python and Django view controller and templating language to create userfriendly website interface Designed and implemented BASH scripting for monitoring controlling and increasing efficiency of retail management application system and operations Developed internal project in Flask to generate report from Google Analytics on daily weekly and monthly basis Designed frontend functionality such as selection criteria using pythonbased GUI components Designed an alert system for wireless system by integrating mobile and email service in a cloudbased application for healthcare industry in C Handson networking experience with technologies such as VLANs WAN and routing Developed a Django CMS based promotion management system offering the ability to created arbitrary forms through an admin interface Responsible for analysis of design functional technical and user documentation Developed test plans and reported the issues Research Assistant Software Engineer for SelfDriving Car New York Institute of Technology January 2017 to May 2017 Roles and Responsibilities Designed machine learning and deep learning models using TensorFlow PyTorch Developed a closed loop model with image processing and computer vision for autonomous driving car in Python MATLAB and OpenCV Designed a realtime object tracking model to identify lane lines traffic signals from defined camera window Designed a deep neural network to fit complex datasets with the help of Keras Trained a convolution neural network model with MNIST Image Recognition dataset to identify traffic signs and signals Experience in localization and mapping with path planning behavior planning and trajectory generation Developed firmware for communication with C Design a model for complex functional testing using Pytest Trained the model that can predict steering angles based on a continuous spectrum by defining Nvidia model Software Developer Python Beckon Dickinson Mumbai Maharashtra January 2014 to July 2016 Roles and Responsibilities Developed monitoring and notification tools using Python Expertise of Microsoft Azure Amazon Web Services and Google cloud platform Experience with managing cloud delivery platforms such as Azure and AWS Developed monitoring and notification tools using Python Involved in business logic discussions and use case design Reviewed product requirement documents functional specifications and involved in developing test strategy test plan and test case documents Developed an infinity closed loop state machine model for realtime recording and stimulation of gastrointestinal activities with microcontroller and wireless communication Experience with communication protocols such as Bluetooth Low Energy Technology RF communication Zigbee and WiFi Technology Experience in testing medical devices Developed and controlled cloud development scripts and automated provision of AWS resource which involves EC2 S3 and RDS Extensive code reviewing using GitHub pull request improved code quality and conducted meeting among peer Built database models views and APIs using Python for interactive webbased solution Created business logic with Python for creating Planning and Tracking functions Ensures all system level requirements and traceability given by the customer are met during release Worked on version controller such as Git and GitHub Deployment of cloud service on Docker Virtualized the servers using Docker for test environments needs also configuration automation using Docker Experience in Linux administration Installation configuration tuning and upgrades Involved in build and deployment of applications on various platforms such Linux and Unix Worked with team of developers on python application for RISK management Optimize CPU usage by fixing bugs and memory leaks in the software Responsible for design and implementation of special test cases including software documentation Education Masters in Electrical and Computer Engineering New York Institute of Technology New York NY Bachelors in Electronics and Telecommunication Engineering University of Mumbai Mumbai Maharashtra Skills AMAZON WEB SERVICES APACHE SPARK C DJANGO EMBEDDED C MySQL Additional Information TECHNICAL SKILLS Programming Languages Python C C Embedded C R SQL Object Oriented Programming IDE Google Colab PyCharm MATLAB IntelliJ IDEA Jupyter Code Composer Studio Spyder R Studio Tableau NetBeans EMACS LabVIEW Anaconda Cloud Platforms Amazon Web Services AWS Google Cloud Platform Microsoft Azure ThingSpeak Phant Server IFTTT Services Frameworks Apache Spark Caffe Django Flask PyTest PyUnit Libraries NumPy Matplotlib Pandas Scikit Learn SciPy Keras TensorFlow PyTorch Databases DynamoDB Teradata AWS Redshift AWS Aurora Apache Cassandra PostgreSQL NoSQL MySQL Version Control System Git GitHub SVN Operating System MS Windows Linux Unix MAC OS
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Business Analyst Business Analyst Business Analyst Philadelphia Orchestra Philadelphia PA Authorized to work in the US for any employer Work Experience Business Analyst Philadelphia Orchestra Philadelphia PA October 2018 to Present Dedicated to communicating between BI Marketing and Development department requests relating to Patron Loyalty and Audience Development Create and maintain SSRS report building automation and conversions Develop subscription campaign renewals acquisition and telemarketing data visualization Manages and leads multiple ongoing Orchestra campaigns and donor cycles Analysis of campaigns audience engagement and marketing web development Develops TSQL and Visual Studio data as well as reports Leading Project Manager for large scale subscription campaigns Assists the Marketing Coordinator in collecting data for upcoming and past performances Assists Development Fundraising Coordinator in gathering metrics regarding the donor base Developed automated tools to further the profits of a 6 million subscription season Technical Project Manager Comcast Philadelphia PA July 2018 to September 2018 Monitor and troubleshoot NGANvCMTS platform Responsible for crosscountry communication between multiple cable divisions within the Comcast Cable Network Create monitor and develop reports based on scrum and kanban Jira boards Automate tasks and IP address assignments using Ansible Evaluate graphing metrics and monitor updown status of RPDs OneonOne support with high level Directors managers and BAs crossdepartmentally Business Analyst Project Manager Relay Network Philadelphia PA December 2016 to April 2018 Assisted in restructuring the platform and product from a legacy platform to an entirely new guiplatform Diagnose resolve and document the root cause analysis of tickets submitted through Jira using Agile methodology Implement automation using shell and bash scripts that led to a 40 decrease in incoming tickets Manage an ongoing live project and six rotating developers on a weekly basis to perform hotfixes prior to biweekly sprint releases prioritized within a Sprint Cycle Daily use of PostgreSQL MySQL JavaScript C and Clojure to debug issues Automate repetitive functions and tasks using Ansible Playbooks and Jenkins for dataanalysis Responsible for maintaining alerts and pings to maintain system thresholds Liaison between Client Success Product and Technology bridging the gap between departments Restructured the platform and product saving the company a total of 14m over one year Outstanding ability to provide application support from development to production Mac command lineterminal and Chrome Developer Options utilized daily IT Production Support Engineer SevOne Philadelphia PA May 2015 to August 2016 Tier 4 IT Support Help Desk AssistedTrained lower 3 tiers to monitor internal network Linux Ubuntu Red Hat command line utilized daily SSHVPN into customers clusters and troubleshoot technical issues including but not limited to importexport errors changing indexes naming structures adding asserts variables and other mathematical formulas for graphing and monitoring purposes Daily utilization of php shell scripts to automate tasks Manage maintain entire Device Certification repository using MySQL and Regex Read translate and deliver text based zip files by translating numeric SNMP walks and contextual MIBs Monitor Network routers switches firewalls VLAN and API configurations Submitted JIRA tickets for internal IT issues after a client submitted ZenDesk ticket was discovered to be a platform bug Managed team of 3 to produce large quarterly projects to document quality control and compile graphable information to see quarterlyyearly changes within the Support Departments Remotely assisted customers over Webex to access and maintain their servers and databases Office Manager Legacy Real Estate Philadelphia PA May 2014 to May 2015 Maintain troubleshoot all devices and networking in office Routers server room BlackBerry devices etc Managed Real Estate CRM and all billing and accounting for office IT Support Reed Smith LLP Wilmington DE June 2012 to May 2014 Ensure all routers servers and VLANs functioned properly Manage functionality of all physical office equipment not limited to office and mobile phones mail copy equipment Maintain and manage the mail and copy room shippingreceiving and inventory control Manage Digital Records tools and software and CRMs Interact with and manage daily schedules of five partners three associates and clients including managing all travel schedules and personal expense accounts Education Vocal Arts Creative Writing Vocal Studies Cab Calloway School of the Arts Wilmington DE All State Choir English University of Delaware Skills MYSQL POSTGRESQL SQL JAVASCRIPT JENKINS TSql 2 years Tessitura 2 years Links httplinkedincominjessicacross88b93951
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Senior Software Developer Team Lead Senior span lSoftwarespan span lDeveloperspan amp Team Lead Software Developer Ellicott City MD 10 years experience with enterprise software development and support 10 years of experience in enterprise application and web services development C Java CC ASPNET WPF OOP and SQL ServerOracle Database Experienced in analysis and programming on large scale multicomponent complex systems Responsible for both of the frontend UI and the backend development Experienced with SQL Server and Oracle databases including SSRS SSIS Experienced in the agile SCRUM project management environment Independent worker with excellent communication skills Authorized to work in the US for any employer Work Experience Senior Software Developer Team Lead Deloitte Mechanicsburg PA November 2017 to Present Worked as a senior developer and a technical lead primary focusing on designing and implementing Windows WPF and Prism based new ePACSES application as well as providing customer support to the application users Demonstrated strong technical skills and knowledge in the development of supporting Pennsylvania Child Support Program Led a development team working on the applications core modules Mentored the team members on coding and trouble shooting Designed the architecture of the Case Management module which is the core module of the application Implemented most of the components in Case Management Supported INT UAT and SAT testing Related Skills WPF NET C WPF Prism MVVM Oracle Database 11g12c Senior Software Developer FIS Global Columbia MD March 2017 to June 2017 Worked as a senior software consultant developing their consumer loan origination and portfolio management software JEEJ2EE web service components enhancement CC components enhancement and trouble shooting Wrote complex XSLT style sheet to transform XML files from a thirdparty format to FIS database schema Related Skills JEE J2EE CC Linux Windows Oracle Database 11g12c Senior Software Developer UPS United Parcel Service Timonium MD April 2016 to December 2016 Worked as a senior software developer writing the package shipping time estimate and optimization applications Developed a Monthly Process aspnet application preparing and providing large datasets in databases and maps to various users and customers for shipping time estimate and calculation Developed a web application to generate transit time datasets and maps for UPScom Developed a web application for package delivery estimation and optimization working on the frontend UI backend web services and COMDCOM components using CC Created SQL scripts and stored procedures for the applications Deployed and configured the components and application in Windows Server 2012 environment Related Skills ASPNET 3540 C WCF Entity Framework LINQ TFS ComDCom CC JQuery JSON Oracle Database 11g12c SQL Server 2012 Senior Software Engineer Livanta LLC Savage MD November 2014 to January 2016 Worked as a senior software engineer developing applications for companys Medicare QIO Quality Improvement program Developed a Provider Monthly Reimbursement Management web application from scratch designed and implemented UI and backend components Developed a software tool to generate pay check data for ADP system using WPFDevExpress Designed and developed PAM an application manages the new physician acknowledgement in each hospital using C and Net with Amazon Web Services Worked on both of the frontend UI and the backend Developed another WPF application for package tracking and mail item management in mailroom from scratch Mailroom Compass Designed and implemented both of the frontend UI and the backend Generated and printed a cover page for each item with bar code Created SQL scripts and stored procedures for the applications Managed and configured the web applications on Windows Server 2012 Related Skills ASPNET 3540 C MVC WCF WPF Entity Framework JQuery JSON HTML Java Script Amazon Web Services DevExpress TFS SQL Server 2012 Software Developer USAC The Universal Service Administrative Company Washington DC November 2013 to November 2014 Worked on the webbased applications ERate which manages the Universal Service Fund for the Schools and Libraries Program Worked in an Agile SCRUM Environment Responsible for support of the webbased ERate application through development implementation and deployment Worked on both of the frontend UI and the backend implementation Handle complex application features and technical design Coordinate with departments and users in the support of business applications Troubleshooting application and database issues providing technical support to users Adjusted the HTML in the legacy web pages made them mobilefriendly Created SQL scripts and stored procedures for the applications Related Skills ASPNET 3540 C VBNET MVC Entity Framework AngularJS JQuery HTML 5 Java Script J2EE SOA WCFWeb Services TFS Oracle 10g Database JIRA Git Software Developer The Public Defender Service for the District of Columbia Washington DC October 2012 to July 2013 Worked on PDSs webbased applications web sites and database development projects Collected the requirements from the client designed implemented and maintained webbased applications web services web sites and database Designed and implemented SSRS reports for the management team using Microsoft SQL Server Reporting Services Provided support to end users and maintained the legacy applications and web sites Troubleshooting application and database issues providing technical support to end users Related Skills ASPNET 3540 VBNET WCF web services SharePoint 2010 Server SharePoint client object model and SharePoint Web Services MS SQL Server 2008 R2 Reporting Services SSRS Software Developer UnlimitedViz Inc Kitchener ON November 2011 to February 2012 Worked on client site developing and maintaining the reporting applications and the SQL Server database Developed and maintained the reports in clients CRM system using SQL Server 2005 SSRS Maintained the Oracle database which is associated with clients SAP application Designed and developed integration packages using SQL Server 2005 SSIS Worked as DBA running routine database maintenance jobs and keeping the SQL database in shape Related Skills MS SQL Server 2005 Reporting Services and Integration Services Senior Application Developer Linamar Corporation Guelph ON February 2011 to September 2011 Worked in Linamars IT application development team dealing with the development of their internal web based NET applications and SharePoint web sites Participated in the development of STAR the employee evaluation application C ASPNET SQL Server 2008 TFS Designed and developed the dashboard reports for human resource SQL Server 2008 Reporting Services and PerformancePoint Designed and constructed the analysis cube for the human resource reportsSQL Server 2008 Analysis Services Migrated the old data source and the current one using SQL Server 2008 SSIS Maintained and managed Linamarcom SharePoint site SharePoint Related Skills C ASPNET 3540 AJAX LINQ Microsoft Visual Studio 20082010 Microsoft Team Foundation Server 20082010 SharePoint PerformancePoint MS SQL Server 20052008 Analyses Services Reporting Services and Integration Services Senior Software Developer TSavo Media Guelph ON September 2010 to January 2011 Worked on Tsavos core technology platforms and the webbased GUI administration tool Coding and trouble shooting of WebFx Core and WebFx Admin C ASPNET SQL Server 2008 TFS Playing as a project admin role migrated WebFx Core from TFS 2008 to TFS 2010 and NET 40 Related Skills C ASPNET 3540 AJAX LINQ Telerik XMLXSLT Microsoft Visual Studio 20082010 Microsoft Team Foundation Server 20082010 OOAOODOOP MS SQL Server 20052008 Software Developer Marlborough Sterling Canada Toronto ON June 2010 to July 2010 Worked on the new release of their webbased mortgage application Omega which includes underwriting risk assessment offer production and funds disbursement Coding and trouble shooting of this financial application C ASPNET SQL Server 2008 TFS Designed and implemented new components for the mortgage application Wrote complex stored procedures on SQL Server 2008 Provided application supporting and trouble shooting Related Skills C ASPNET AJAX Web Services XML Microsoft Visual Studio 2008 Microsoft Team Foundation Server OOAOODOOP MS SQL Server 2008 Senior Software Developer Research In Motion RIM Waterloo ON July 2008 to June 2009 Developed MCAT framework which provides a cross system platform and functionalities to access Blackberry Handheld Blackberry Enterprise Server and related mail stores such as Microsoft Exchange Lotus Notes and Novell GroupWise Designed implemented and successfully delivered MCAT Exchange Server Communication Web Service components C ASPNET Enhanced and debugged MCAT Novell GroupWise Communication Web Service and Blackberry Handheld Web Service Designed XML schema for data objects and messages exchanged among web services Developed the test case library in Java providing functionalities to Blackberry automated test cases accessing Blackberry Handheld Blackberry Enterprise Server BES and the mail store Web Services Provided application support to the end users and the QA team Related Skills C ASPNET AJAX Web Services XML WCF Java Eclipse JDE Microsoft Visual Studio 2005 OOAOODOOP MS SQL Server 2005 Apache Axis Axis2 CXF Software Developer The Descartes Systems Group Inc Waterloo ON November 2007 to July 2008 Worked in the development team responsible for the new project of Broker Management and the monthly releases of Online Billing application Enhanced Descartes billing system to manage the billing cycles improved both the front end UI and the server side billing engine for the web application and web services successfully delivered the monthly release C ASPNET Migrated the billing system from ASPNET 11 to ASPNET 20 also worked with the database development team to migrate the database from SQL Server 2000 to SQL Server to 2005 Participated in the ViaTrade project which is a complete EDI and Web solution that enables the electronic exchange of shipment information between carrier customs broker and customs authority analyzed complex businesstechnical problems made sound technical decisions designed constructed debugged the application Worked on the auto broker selection management system starting from the scratch responsible for the high level design and implementation of the UI and auto broker selection engine using C ASPNET 20 OOADP methods and DB2 database Related Skills C ASPNET 20 ADONET XML Microsoft Visual Studio 20052008 OOAOODOOP MS SQL Server 2005 SQL and stored procedures Software Developer Manulife Financial Kitchener ON April 2007 to October 2007 Worked in a small team successfully delivered the first release of Online Billing for Manulife Group Benefit Division within 6 months Started the project from the scratch responsible for the development of user interface bill management web service component and the notification component Created the design documents and the prototype for the users finalized the design with BA and other team members Developed web forms user controls and security configuration for the user interface Created and delivered the bill management and the notification web services Created SQL scripts and stored procedures in MS SQL server and DB2 for the web application Related Skills C VBNET ASPNET ADONET Web Services XML SOAP Web Security MS Reporting Services MSMQ SERENA PVCS Version Manager Microsoft Visual Studio 2003 DB2 MS SQL Server 2000 SQL and stored procedures Software Developer American Express Canada Markham ON June 2005 to January 2007 Responsible for the development of the integrated credit card management web application for American Express global markets Based on users requests developed new features for Desktop Plus 2000 fixed defects in the existing code Migrated classic ASP components to ASPNET components Developed database stored procedures MS SQL Server for Desktop Plus 2000 Created SQL scripts to maintain and enhance the database for Desktop Plus 2000 Developed report applications for Canadian webbased application Provided application customer supporting Related Skills C VBNET ASPNET ADONET XML Classic ASP Java Script VB Script Oracle MS SQL Server 2000 SQL and stored procedures Software Developer AdvanceTec Systems Etobicoke ON December 2003 to June 2005 Responsible for the development of webbased document management applications for highprofile financial services industry clients Worked on business requirement analysis project design and components design Designed the 3tier NET architecture which is capable of supporting all existing database products Implemented the application successfully using Microsoft ASPNET ADONET C and SQL Server Related Skills C ASPNET ADONET XML MS SQL Server 2000 SQL and stored procedures Software Developer ComnetiX Computer Systems Inc Oakville ON September 1998 to August 2000 Full Time Responsible for both backend and frontend development of this databaseoriented distributed system Worked as a key developer in the project of RICI a mug shot and fingerprint image management distributed system for RCMP and CIA Implemented PLSQL stored procedures used to access an Oracle database from Java applications Accessed Oracle 8i database using JDBC and SQL Designed and implemented interfaces for rapid data record adding query updating and deletion using Java Designed and Implemented procedures for database upgrade rollback and replication Implemented the software in Java using OO principles managed system realtime constraints and attained data integrity Developed the server side components using CC Related Skills Java CC ProC Oracle 8i SQL and stored procedures Perl and UNIX shell scripts Software Developer 01 Communiqu Inc Mississauga ON April 1997 to August 1998 As a lead developer responsible for overall direction and management of the internationalization team Developed the interactive audio and videoconferencing module based on H323 standard using C Internationalized the software package in Japanese French German Portuguese Italian and Spanish Software Developer Borland International Inc Japan Tokyo JP April 1996 to April 1997 As a developer responsible for implementation testing and program management Participated in development and debugging of Borland IDE with CC on Windows 95NT Created and modified Borland component libraries with CC and object oriented programming Localized Borland software products in Japanese Programmer Analyst ALPS Electric Co Yokohama JP January 1992 to April 1996 Implemented remote monitor and BIOS programs for the HyperStone RISC processor evaluation board using C and assembly Worked on HyperStone RISC processor simulator and remote debugger responsible for coding testing and debugging Education MSc in Computer Science University of Western Ontario London ON 2002 BSc of Computer Science Beijing University of Technology 1991 Skills ASPNet C VBNet ASPNet ADONet ASPNet framework 10 11 20 35 40 MVC LINQ WCF Visual Studio 201020082005 Microsoft Team Foundation Server20082010 Visual Source SafeTFS Additional Information Technical Skills Microsoft Tech Microsoft Net C VBNet ASPNet ADONet Net framework 10 11 20 35 40 MVC LINQ WCF Visual Studio 201020082005 Microsoft Team Foundation Server20082010 Visual Source SafeTFS Web Tech Ajax XMLXSLTHTML CSS Web service SOAP Databases Microsoft SQL server 2008 2005 2000 DB2 Oracle 8i9i Microsoft Access Java Eclipse JDE Apache AxisAxis2 CXF UNIX Solaris HP and Linux csh ksh bash TCLTK Perl Others CC Crystal Report Telerik OOAOODOOP
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Independent Web Consultant Independent Web Consultant Front End Web Developer HTMLCSSjQueryWordPress Downey CA Authorized to work in the US for any employer Work Experience Independent Web Consultant wwwcreativecornerlbcom Downey CA 2005 to Present Developed websites for various clients using HTML 5 CSS 3 Bootstrap 3 and Wordpress Designed mockups and wire framing of websites using Photoshop Utilized search engine marketing SEOSEM tools to optimize website visibility and performance by the use of keywords meta descriptions landing pages and Google Analytics Integrated electronic shopping carts product pages and payment gateways using WooCommerce for Wordpress and Shopify Created any promotional material such as flyers banners and graphics as needed using Photoshop and Illustrator Organized website project meetings to discuss website project and time lines Online portfolio wwwcreativecornerlbcom Crossfit Coach and Web Master wwwcrossfitbeachfitnesscom Los Alamitos CA August 2015 to January 2017 Created two websites for both locations of Beach Fitness o Website created and managed wwwbeachfitnesscom wwwcrossfitbeachfitnesscom o Website technology html5 css3 bootstrap 30 jQuery PHP and WordPress Utilized search engine marketing SEOSEM tools to optimize website visibility and performance by the use of keywords meta descriptions landing pages and Google Analytics Managed Facebook and Instagram social media accounts to help drive traffic to social media pages and to website Launched various Facebook Ads and Instagram Ads to increase clientele for Beach Fitness Los Alamitos location and to drive web traffic to website Website and Social Media Coordinator HSISTEM Long Beach CA February 2013 to September 2016 Developed and maintained websites for HSISTEM Center For Latino Community and Latino Health Equity Conference o Website technology html5 css3 bootstrap 3 jQuery PHP and WordPress Utilized search engine marketing SEOSEM tools to optimize website visibility and performance by the use of keywords meta descriptions landing pages and Google Analytics Managed all social media outlets to engage students at CSULB and around the Long Beach community Supervised college students committee that handled social media postings Created any promotional material such as flyers banners and graphics as needed using Photoshop and Illustrator Websites created and managed wwwcsulbeduhsistem wwwcsulbeducenterslatinohealth wwwlatinohealthequitycom Lead Front End Web Developer RG Pacific Los Angeles CA November 2011 to February 2013 Developed websites for various clients using front end technologies such as HTML CSS WordPress Converted static HTML to Wordpress files Designed mockups and wire framing of websites using Photoshop Optimized keywords meta descriptions and content for better SEO performance Search Engine Optimization Jr Web Designer Original Retro Brand Los Angeles CA June 2011 to September 2011 Optimized web images for Original Retro Brands webstore Updated product linesheet of all created shirt graphics Education Bachelor of Science in Computer Information Systems CAL STATE LONG BEACH Long Beach CA December 2012 Skills HTML 10 years CSS3 3 years HTML 5 5 years JQuery 3 years Bootstrap 3 years PHP 5 years Photoshop 10 years Illustrator 3 years Wordpress 6 years Angularjs Less than 1 year SASS Less than 1 year Git Less than 1 year Links httpwwwcreativecornerlbcom Additional Information Skills Systems Windows 9XNT2000XPVista7 Mac OS X Databases MySQL Languages HTML5 CSS3 PHP jQuery BootStrap 3 Angular SASS GIT Software Adobe Dreamweaver CS5 Adobe Photoshop CS5 Adobe Illustrator CS5 Microsoft Office Wordpress Additional Skills Bilingual in English and Spanish Ability to work independently and in within a team setting Specialty in mobile responsive website design search engine optimization and social media integration
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Help Desk Analyst Help Desk span lAnalystspan Help Desk Technician Rockville MD 6 years help desk troubleshooting and 10 years customer service experience Empathetic and effective with clients and works well under pressure Authorized to work in the US for any employer Work Experience Help Desk Analyst Unisys and Actionet at the Department of Energy Germantown MD September 2017 to Present Answer telephone and email inquiries from customers for assistance with computer related issues Create and track incidents in Service Now ticketing system Assign or escalate tickets to appropriate groups for resolution Troubleshoot Windows 7 and Microsoft Office Applications Order new equipment for customers Reset passwords in Active Directory Obtain and maintain a Public Trust Clearance Reset Entrust passwords for PKI customers Reset PINs for RSA tokens Assist customers with WebEx accounts IT Internship Capital Digestive Care LLC Silver Spring MD June 2016 to September 2016 Troubleshoot and repair computer hardware and software Organize servers Set up temporary client laptops for training Set up group policies in active directory Answer incoming calls and route problems to system analysts Help Desk Technician Digital Management Inc DMI Herndon VA April 2016 to May 2016 Answered Help Desk phones and provided Tier I support to users Responded to telephone calls and email requests for technical support Logged and prioritize calls and provided reports as required on Service Level Agreements Documented tracked and monitored the problem to ensure a timely resolution Analyzed evaluated and tested software and hardware problems Security Officer Securitas Silver Spring MD January 2014 to December 2014 Monitored building by foot patrol and by using CCTV Ensured safety and security of 100 medical center patients and staff daily Answered and directed phone calls to other officers Controlled access to medical center and granted access to emergency responders Recorded daily events on report sheets and noted unusual occurrences in log book Mental Health Technician RawsonNeal Psychiatric Hospital Las Vegas NV July 2011 to April 2012 Cared for 20 mental health clients by assisting with daily hygiene and behavior Maintained safety on the unit by keeping patients calm and confined Redirected difficult patient behavior and restrained for nursing staff to administer medications Collected and maintained medical records Facilitated patient recovery programs such as daily reality based orientation Trained in physical restraints and tactics to provide patient and staff safety Security Officer MGM Grand ResortCasino Las Vegas NV February 2010 to February 2012 Directed guests to resort attractions and provided first responder first aid Documented incidents daily in a computer database for legal documentation Conducted surveillance on high profile areas using CCTVs Directed other Security Officers as a dispatcher Computer Technician NIH NCI Frederick MD October 2003 to April 2007 Diagnosed and repaired software and hardware issues on Apple computers Solved 7 to 10 issues in the field daily and tracked trouble calls Improved client relations on Federal contract by increasing presence on site Maintained advanced scientific equipment by installing upgrades and fixes Tested programs with quality assurance department Education BA in Psychology University of Maryland College Park MD Skills Active Directory Desktop Support Help Desk Service Desk Tech Support MAC Helpdesk Support VPN CertificationsLicenses CompTIA A September 2018 Additional Information SKILLS Troubleshoot hardware software issues Telephone support Customer service Fix and repair PCs Attention to detail Preventative maintenance Mac OS X
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Network Engineer span lNetworkspan Engineer Network Engineer Tacoma WA Systems engineer committed to maintaining cutting edge technical skills and uptodate industry knowledge with an extensive 5 years of experience in internetworking Windows Server Linux Server and a variety of virtualization technologies Work Experience Network Engineer Ezra Systems Inc Sacramento CA April 2019 to June 2019 Assisted in configuring Layer 2 and Layer 3 switched network including portchannel VLANs and switch stacking technology Hardened switches to IRS level standards Created documentation and backups of configurations for automation and ease of research Configured OSPF across multiple routers and firewalls Set up Palo Alto Firewalls with Security Zones VLANs and Virtual Routers System Administrator DCS Corp China Lake CA April 2017 to December 2018 Provide high level IT customer service for Navy pilots engineers and administrators in a timely manner Internetworking troubleshooting and planning on all layers of the networking stack and a variety of operating systems and enterprise devicesservers Administer HyperV virtual machines and VHDXs in a mission critical and redundant environment Secure DoD information systems from multiple angles including physical security data and media management penetration testing active directory account management domain and local group policy encryption and encryption key management and server based antivirus Designed upgraded and troubleshot scripts for CMD and PowerShell Active Directory management of accounts and Group Policy including troubleshooting and hardening Resolve server power issues through load analysis and carefully planned upgrades Experience in mixed Windows environment containing Linux servers OpenVMS and modernlegacy Windows client and server operating systems Responsible for installing maintaining and troubleshooting issues for auxiliary networking appliances and software including networking printers NAS Software Client Configuration Manager and NavyGovernment proprietary software Cyber Security Engineer Jacobs Technology Inc China Lake CA March 2016 to April 2017 Worked with labs to get credentialed Nessus scans of all required devices and cleared vulnerabilities found on a variety of systems including Cisco switches Windows and Linux servers and Windows workstations Managed an LDAP database as part of supporting custom DoD security software Performed forensic analysis of government assets examining logs deleted files and cached data etc as part of a misuse case Successfully configured and maintained two standalone Security CenterNessus scanners on RHEL and CentOS which were hosted on Oracle VirtualBox as well as multiple Windows systems Created basewiderelevant documentation consolidating research of DoD security policies Promotion from Computer Network Defense Team to Incident Response Team Recognized for dedication to meet deadlines being able to work well with a team and for my contribution to the CeDAR project Network Engineering Intern Ezra Systems Inc Sacramento CA October 2014 to March 2016 Mentorship and training under tech lead Topics include network designarchitecture basics network engineering software and networking technologies Successfully updatedconfigured eighteen stacks of ICX 6610 switches OS licenses and stack settings at DGS Yolo County by the designated due date Assisted with architecture documentation Successfully completed project at Patton State Hospital installed Nexus 2k switches into server room racks and interconnected them with their parent switches Provided onsite support during maintenance and testing of layer2 components Installed new supervisor engines to core switches and assisted in firmware update CompTIA Linux 2016 to 2016 Easy Tech Associate Staples Inc Ridgecrest CA January 2015 to September 2015 93555 6816 E Katella Rd Cypress CA 90630 Provided consultation for clients and translated business needs to IT solutions Performed diagnostics testing and troubleshooting for hardware and software issues Streamlined OS performance applied firmware patches installed OSs and provided data backups Developed and updated technical documentation for all projects Primary onsite technician for athomeoffice network configuration and workstation setup CertificationsQualifications CCENT 2015 to 2015 Awarded 2016 Education Associate of Arts Cerro Coso Community College 2013 Skills Acls Active directory Cisco Dns Firewalls Networking Virtualization Catalyst Dhcp Eigrp Ldap Ospf Switching Vm Vmware Security Ipsec Nessus Linux Hyperv Additional Information Skills Security IPsec ACLs SMB Nessus Hostbased security Windows hardening Palo Alto firewalls Switching RSTP SpanningTree 8021Q VTP LACP Etherchannel switch stacking Routing OSPF EIGRP RIP IP V4V6 addressing VLSM NAT route summarization dualstack Microsoft Office suite Visio Word Excel PowerPoint Troubleshooting Extensive experience troubleshooting hardware networking and Windows OS issues Virtualization Microsoft HyperV VMware vSphere Oracle VM Virtualbox Networking Modules Cisco Nexus 2000 Cisco Catalyst 2950 Brocade ICX 661048P Scripting and Programming Python CMD Bash PowerShell OS and Environments Windows Client Windows Server Active Directory LDAP Linux DHCP DNS SCCM PowerShell SQL
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Senior Systems Administrator Senior span lSystemsspan span lAdministratorspan Senior Systems Administrator Ford Bacon Davis LLC Baton Rouge LA Authorized to work in the US for any employer Work Experience Senior Systems Administrator Ford Bacon Davis LLC Baton Rouge LA 2014 to Present Responsible for managing physical and virtual server environment VOIP and LANWAN infrastructures for datacenter and remote office operations across multiple platforms Effectively plan install configure and optimize the IT infrastructure to consistently achieve high availability and performance Installed and maintained servers and storage area network Install configure and maintain physical and virtual server environment Install configure and maintain Cisco switches and routers Install configure and maintain enterprise VOIP environment Manage virus protection and company wide security profile for the enterprise Coordinate and execute statewide deployment of enterprise applications Assisted in level 2 support including software and hardware Responsible for recommendations for hardware and software purchases within the enterprise environment System Administrator Louisiana DCFS Baton Rouge LA August 2002 to July 2014 Install and upgrade hardware and software Level two support in all aspects of hardware and software Collaborate with user support center to educate user community Manage virus protection critical update processes disk and media encryption for the enterprise Coordinate and execute statewide deployment of enterprise applications printing administration email Exchange data backup user administration remote access and server hardware maintenance NT Administrator Motiva Enterprises LLC Convent LA August 2000 to August 2002 Managed all servers including standard administrative tasks operating system installation enterprise Installed and maintained servers and storage area network Assisted in level 2 desktop support including software and hardware Responsible for recommendations for hardware and software purchases within a network environment Education Bachelor of General Studies in General Studies Louisiana State University Baton Rouge LA 2010 Skills ACTIVE DIRECTORY CISCO DHCP MPLS SWITCHING TCP TCPIP VLAN VMWARE VPN IIS NETWORKING SOLARWINDS FIREWALL SQL VOIP SECURITY APACHE LINUX Links httpwwwlinkedincominrobertkcarmon CertificationsLicenses Microsoft Certified Systems Administrator MCSA August 2013 to Present Microsoft Server 2012 Assessments Technical Support Highly Proficient July 2019 Measures a candidates ability to apply protocols to identify errors and solutions in order to maintain system function Full results httpsshareindeedassessmentscomshare_assignmentuuppxke52da4zqro Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field Additional Information TECHNOLOGY SKILLS NETWORKING INFORMATION ASSURANCE IA SD WAN Switching and Routing Technologies Cisco DHCP TCPIP VPN VLAN RADIUS MPLS VOIP Firewall and Security Management OPERATING SYSTEMS Windows 10 Windows 2012 Server Windows 8 81 Windows 2008 Server Windows 7 Windows 2003 Server Linux Workstation Linux Server VMWARE VCenter VMWARE ESXI 50 55 SOFTWARE Active Directory Management tools VMware Microsoft IIS Apache Tomcat Cisco Unified Communications Manager Cisco Unity Connection Solarwinds VMware AirWatch Cisco Jabber Microsoft SQL
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Law Enforcement Officer Law Enforcement Officer Police Officer Dalton Ga Ringgold GA Authorized to work in the US for any employer Work Experience Law Enforcement Officer Dalton City Police Department Dalton GA March 2019 to Present Serve and protect the citizens in the community of Dalton GA Real Estate AgentRealtor Fletcher Bright Company Chattanooga TN January 2017 to Present I am a licensed Affiliate broker in Tennessee and Georgia I work closely with buyers and sellers to move residential properties This job requires confident communication and customer service skills Machine Operator Norfolk Southern Corp Atlanta GA November 2010 to March 2019 Operate and maintain heavy equipment machinery Worked in hazardous environment in all weather conditions seven and a half years injury free Repair and build railroad tracks Network Administrator United States Marine Corps Reserve Chattanooga TN August 2012 to August 2018 Take charge of junior Marines under my command using leadership and team management skills Installprogram VOIP phones and various types of encrypted radios Monitor and repair telephone switch boards Teach junior Marines their responsibilities and duties in the Marine Corps as it pertains to their assigned job Education LakeviewFort Oglethorpe High School Fort Oglethorpe GA August 2006 to May 2010 Skills VOIP 5 years EXCEL Less than 1 year MICROSOFT OFFICE 2 years MS OFFICE 2 years TEAM BUILDING 7 years Real Estate Security Communications Military Service Branch United States Marine Corps Reserves Service Country United States Rank E4 August 2012 to August 2018 Take charge of junior Marines under my command using leadership and team management skills Installprogram VOIP phones and various types of encrypted radios Monitor and repair telephone switch boards Teach junior Marines their responsibilities and duties in the Marine Corps as it pertains to their assigned job Commendations CERCOM Meritorious Mass Letter of Appreciation Branch United States National Guard Rank E4 September 2018 to Present Military Intelligence analyst Commendations CERCOM Meritorious Mass Letter of Appreciation Additional Information Skills Microsoft Office 5 years Excel 5 years Leadership Training 4 years Team Building 5 years VOIP 4 years
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Sr InformaticaETL Developer Sr InformaticaETL span lDeveloperspan Sr InformaticaETL Developer Blue Shield of California Monterey Park CA Work Experience Sr InformaticaETL Developer Blue Shield of California Monterey Park CA July 2018 to Present Review the encounter processes analyze data design and regulatory agencies business requirements to have a good understanding of Blue Shield applications Participates in meetings with Application Functional managers to work in tandem with them and develop the functionalTechnical specification documents Ability to understand various encounter processes and HIPAA standard transaction sets like 837 and NCPDP Created modified and enhanced the new and existed SSIS packages to handle various data validations and extraction process Extract Transform Load ETL development Using SQL server 2008 SQL 2008 Integration Services SSIS Creating reports using SQL Reporting Services SSRS for customized and adhoc Queries Involved in designing developing debugging and testing of reports in SQL Server Reporting Services SSRS Extensive experience in writing UNIX shell scripts and automation of the ETL processes using UNIX shell scripting Converted the PLSQL procedures to Informatica mappings and at the same time created procedures in the database level for optimum performance of the mappings Design develop and test ETL mappings mapplets Workflows worklets using Informatica PowerCenter 10x Worked with pre and post sessions and extracted from transaction system into staging area Proficient in the integration of various data sources with multiple relational databases like Oracle SQL Server and flat files into staging area Data Warehouse and Data Mart Participate in daily meetings in reviewing the daily status reports of the project development Tracks reviews and analyzes daily defect checklists Design test plan and test cases for QAUAT to ensure all business requirements delivered accurately and timely Create and edit stored procedures and functions to address new business requirements Utilized tools to monitor the code quality and developed automated sql scripts to reduce the application bugs and job scheduler to efficiently manage the data and improve the efficiency of the work for others Ability to prioritize and work in a fastpaced environment with frequently changing work demands Environment Oracle 11g PLSQL TOAD 120 Winscp Putty Informatica Power center 101 Microsoft Visual Studio 2013 120 MS SQL Server 2008 SSIS SSRS MS Office 2010 EDI Notepad Unix Software Developer LA Care Health Plan Los Angeles CA March 2016 to June 2018 Extensively worked on the inbound and outbound of 837 and NCPDP files for claims and pharmacy data Loading validating and extracting datafiles from various vendors Developed the recent changes for the EDIFECS ST tool to the current inbound processes 837 and NCPDP and modified the existing shell scripts to handle all the business requirements Worked on providing the hbex information to Milliman such as Member enrollments from QNXT Claims and Pharmacy data from encounters using Informatica power center tool Worked on enhancementchanges for submitting the Enrollment Medical and pharma files to TruvenAltegra Handson experience with various encounter processes and with HIPAA standard transaction sets like 837IPD and NCPDP Developed mappingsreusable objectstransformationsmapplets by using mapping designer transformation developer and mapplet designer in informatica power center Extensively worked with various transformations like Filter Sorter Router Joiner Lookup Sequence Generator Mapplet transformations Created pre etl scripts to validate the files and file format which we receive from the source system Worked with Connected look up and unconnected lookup and configured the same for implementing complex logic Involved in designing developing debugging and testing of reports in SQL Server Reporting Services SSRS Create and edit stored procedures and functions to address new business requirements Extensively used SQL Loader for loading data into staging tables from various data sources Used Bulk Collections for better performance Created scripts to create new tables views queries for new enhancement in the application using TOAD Environment Linux Oracle 12cR1 TOAD 12511 Microsoft Visual Studio 2013 120 MS Project Server 2013 Informatica Power Center 910 Oracle 11g SQL Server 2008 SSRS Unix Informatica Developer Indian Eagle LLC Austin TX October 2015 to February 2016 Extensively worked on Informatica Power Center tools Source Analyzer Warehouse Designer Mapping Designer Mapplets Designer Transformation Developer and Workflow Manager to extract the data from Oracle SQL Server and load into Oracle data base Various Mappings were developed using Designer that involved different transformations like Update Strategy transformation Lookup transformation Aggregator transformation and Stored Procedure transformation Expression Transformation Configured OBIEE Metadata Objects including repository variables interactive dashboards and reports Integrated BI Publisher with OBIEE to build reports in word excel and doc format Customized interactive dashboards in OBIEE using drill down guided navigation prompts filters and variables Created reusable transformation based on the business rules to easy the development process and responsible for document the changes Used SQL server to create stored procedures Designed workflows based for incrementaldelta loading Used Debugger to test the data flow and fix the mappings Preparation of Test DataUnit Testing Integrated testing and generated various test cases Developed test cases for system integration testing Created functional and technical mapping specifications and documentation Supported projects and requests from the business relating to the management of applicable applications This includes analysis gathering of business requirements and creation of functional and technical specs testing training escalation and followup Assist the business in understanding Data management and Modeling concepts and capabilities Environment Informatica Power Center 910 Oracle 11g OBIEE 11g SQL Server 2008 Unix Sr PLSQL Developer LA Care Health Plan Los Angeles CA October 2014 to September 2015 Extensively used SQL Loader for loading data into staging tables from various data sources Used Bulk Collections for better performance Developed mappings and workflows by reading the data from one database and loading the data to another database Developed generic mappings and workflows for loading different types of client data by passing the parameters Created indexes on the tables for faster retrieval of the data to enhance database performance Created PLSQL scripts to extract the data from the operational database into simple flat text files using UTL_FILE package Scheduled copy over jobs and regularly checking the status of critical jobs by email alerts Test casedata preparation execution and verification of the test results Worked with daytoday issues that are submitted in the form of tickets Involved in Data loading and Extracting functions using SQLLoader Responsible for development and testing of conversion programs for importing data into Oracle database utilizing PLSQL SQLLoader and UNIX shell scripts to load data from flat files to Oracle database Worked mostly on the data conversion part to be uploaded into corporate reports using Oracle PLSQL Analyzed SQL statements reorganize database objects and design indexes to improve response of queries Implemented PLSQL scripts using Ref cursors in order to load data dynamically and implemented incremental loading of the data Environment Oracle 11gR2 TOAD 100 Unix SQL Loader PLSQL Developer OBIEE Developer Wellington Management Marlborough MA October 2013 to September 2014 Extensively worked with various transformations like Filter Sorter Router Joiner Lookup Sequence Generator Mapplet transformations Worked with Connected look up and unconnected lookup and configured the same for implementing complex logic Worked extensively in performance tuning the mapping and session as the data volume is high Created multiple sessions and split the data among them because of the DB2 sort space limitation Customized interactive dashboards in OBIEE using drill down guided navigation prompts filters and variables Created process for both historical and daily data load Worked on creating the logical and physical data models according to the requirements Developed mappings and workflows by reading the data from one database and loading the data to another database Developed generic mappings and workflows for loading different types of client data by passing the parameters Developed multiple business intelligence reports using OBIEE Environment Informatica Power Center 910 Oracle 11g OBIEE 11g SQL UNIX Windows Software DeveloperAnalyst Technical Fidelity Investments Bengaluru Karnataka April 2006 to October 2013 Gathered various Business Requirements from the client and translated the Service requests SR into technical design and specification Prepared technical specifications for the development of Informatica ETL mappings to load data into various target tables and defining ETL standards Created ETL mapping documents for every mapping and Data Migration document for smooth transfer of project from development to testing environment and then to production environment Created mappings using different transformations like Source Qualifier Joiner Aggregator Expression Filter Router Lookup Update Strategy and Sequence Generator etc to extract data from SQL server and load into Oracle database Developed mapplets and worklets for reusability Involved in weekly error tracking and correction process using Informatica Involved in Performance tuning in Mappings and Sessions by identifying the bottlenecks and Implemented effective transformation Logic Developed complex SQL queries and written various dynamic SQLs throughout the projects for adhoc report generation Developed PLSQL Procedures Functions and Packages and used SQL loader to load data into the database Developed Shell scripts and schedule data loading jobs as overnight job in cron utility Handled errors using Exception Handling extensively for the ease of debugging and displaying the error messages in the application Developing Fast Formulas which will internally call the Stored Procedures and modifying them for better performance Supporting the implementation and configuration issues by tracing the rules and fixing them Supported the implementation and configurations issues relating to tech spec loader tool Responsible for requirement analysis and preparation of high level design document Supported the implementation and configuration issues related to Eligibility Electability Life events Fast Formulas Rates and configuration of rates Premiums etc Configured Benefit structure New Plan Types Plans Options Life Events Eligibility Profiles Rates and VAPROs Creating standard carrier requirement document as per the ANSI 834 standards and also Fidelity standard 600 byte Test and validate that all data loads properly and execute manual procedures like running any scripts to validate data Developed and configured both standard and client specific fast formulas as per the requirements Review the fast formulas developed and responsible till they migrate to production Responsible to support any productions issues on a weekly basis Environment Oracle Applications 11i R12 Informatica Power Center 910 Oracle 11g OBIEE 11g SQL UNIX Windows Technical Consultant Cybrid Software Hyderabad Telangana October 2002 to April 2006 Report to view the pending item transaction with respect to the Inventory Organization PO form customization to capture relevant supplier item number and stockkeeping unit PO receipts conversion Item attachment conversion Customization of PO form to check whether the supplier is in the defaulters list or not Report summarizing the accruals by PO by buyer Development of forms and reports Developing plsql packages procedures and functions Environment Oracle Applications 11i PLSQL Forms Reports 6i Education Bachelors Skills DATABASE DATABASE DESIGN MAPPING SQL SERVER ORACLE ETL
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Python Senior Developer span lPythonspan Senior span lDeveloperspan Python Senior Developer AIG Fort Worth TX IT professional with 13 years of experience including 8 years as a Senior Python Developer with expertise in Analytics SOARestful WebServices automating runbook tasks Network tools and utilities development and 6 years of experience as a Perl Developer with experience in automating the runbook tasks tools communication path through socket programming and ETL tool development Experience with Django Web Framework Experience in developing Web application with CGI Experience in analytics using Splunk 6x Experience in implementing SOA concepts for bidirectional communication between Fault Management Tools and Incident Management Tool CMDB and other inhouse tools Strong ability in developing advanced SQL queries to extract manipulate andor calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted using SQL understanding Stored Procedures Stored Functions Database Triggers and Packages using Oracle Experience in design and developing the monitoring agent to monitor anomalies in the system or application notify the anomaly details Manager of ManagerEMS tools and building communication path HP Quality Center and Jira for Bug Tracking and Defect Reporting Wellversed with all stages of Software Development Life Cycle SDLC Experienced in reviewing the Code Test Plan Test cases and Rollout document Authorized to work in the US for any employer Work Experience Python Senior Developer AIG Fort Worth TX January 2017 to Present Location Fort Worth Texas USA Role Python Senior Developer Understanding the Business Requirements and comprehending them technically Development of tools such as maintenance discovery and root cause analysis Development of SOA Restful WebServices for integrating application with other application Design and Development Web Application Automated application availability and functionality validation all the environment using Rundeck Jenkins and Python Identifying area of the automation in the project and automating Analyze the data and build reports using Splunk search and report Build test plan for the implementation Python Senior Developer TSystems Aachen DE October 2013 to December 2016 Germany Location Aachen Germany Hyderabad India Role Python Senior Developer Understood the Business Requirements and comprehending them technically Provided solution approach for other application in the company to integrate with EMA tool through the SOA Restful WebServices Developed a project specific Framework to access manipulate and compare application data Designed and developed selfmonitoring to monitor application components and dependencies Automated all project regression testcases and also automated application functionality check in all environments Integrated application with other application through RestAPI call Developed project specific tools Developed Web Application for hold and maintaining event definition data Developed scripts for analyzing the data in the flat file TB and produce accurate root cause of the problem Documented own code and produces technical design documentation Project EMSEMA Perl Python Senior Developer UBS September 2007 to October 2013 Understood the Business Requirements and comprehending them technically Developed Network programs Socket Program for making devices in the network communicate anomalies to fault management system And also socket program to capture the communication from socketsports at the fault management environment transform into human readable format and put it in fault management DB Developed and maintained visualization web application to present the device anomalies Developed programs to analyze snmptrap and transform it to human readable format and put it FM DB Integrated application other application using socket programming or Web Services Developed script to build application for deployment in the other environment using packaging concept in Solaris Automation of the tasks performed by the system owners through Perl scripting Worked on proof of concept to automate runbook tasks in the environment Project CP360 Perl Developer Ness Technologies Pvt Ltd August 2006 to August 2007 Duration 08212006 08182007 Technology Perl Unix Shell Scripting Oracle SQL PLSQL Client SP Organization Ness Technologies Pvt Ltd Role Perl Developer Responsibilities Design and Develop the dynamicgeneric code for loading the data from flat file to database Identifying the key issues faced by the dynamic code in production and to upgrade the system with latest code updates after analyzing and testing the updates in the test environment Resolving the issues related to the performance of the feed load Writing scripts to automate the feed load and resolving issues in the production environment Design and Develop the dynamicgeneric code for executing informatics mappings Designed and Developed parallelization of informatics mapping There will be only confine resource workflows created in Informatica repository and many jobs will be executed like 310 ratio All jobs will be executed simultaneously Developed a shell scripts to handle parallelization and completes all jobs with the resource available Creating reports of the SLAs and the team performance and presenting the reports to the upper management Resolving the issues related to the performance of the scripts Designed and Developed suppress alert mechanism during black out period Perl Developer Xansa October 2005 to August 2006 Project BT FA Retails Duration 10212005 0852006 Technology Perl UNIX Shell Scripting Oracle SQL PLSQL Client British Telecommunication Organization HCL Role Perl Developer Responsibilities Automation of all weekly and monthly scripts using Perl and Unix Shell Scripting Develop SQL queries and PLSQL programs for ORACLE database applications Exported Access database data to Excel for data analysis Documented user requirements using ORACLE Designer and TOAD Analyze the existing system interfaces communication and reporting procedures and business practices Developed database triggers as for auditing and database package for faster performance Gathered interpreted and documented business requirements Conducted presentations for clients and team members on work related issues Designed developed and maintained tables in Oracle 8i RDMS Perl Developer Xansa August 2005 to August 2006 Project Horizon Duration 08082005 08182006 Technology Perl Unix Shell Scripting Oracle SQL PLSQL Client British Telecommunication Organization Xansa Role Perl Developer Responsibilities Association in client Interactions for technical feasibility assessment and requirement analysis Developed the Unix shell scripts Perl Scripts for loading the data into database Auto transfer of file from development boxes to Production boxes and same time we write scripts for checking the size of the raw file archiving Key responsibility to load the BT employees salary information into database and make them visible online For loading data automatically we developed shell scripts and making available online we developed web application which is combination of Oracle PLSQL Stored Procedures and Java Script Implementation and maintenance of web application and database of ePayslip eP60 and eBonus Notification Education Master in Computer Science Andhra University 2001 to 2003 Bachelor in Computer Science Statistics Andhra University 1997 to 2000 Skills ORACLE 10 years PYTHON 10 years PERL 9 years SCRIPTING 8 years MYSQL 7 years Additional Information Technical Skills Languages Python 27 3x Perl UNIX Shell Scripting SQL J2SE Web Framework Django Analytic tool Splunk EMS Tools IBM Netcool Omnibus Suite CA SOI Build Tools Jenkins Automation Tools Rundeck Jenkins Operating System Solaris Linux Aix Windows Version Control Subversion SDLC Methodologies Agile Waterfall VModel Requirements Bugs Tools Jira Database Oracle MYSQL Sybase
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Low Voltage Installertech Low Voltage Installertech Low Voltage Tech Medford OR My current objective is to mainly care for my family Have a full time job I am willing to learn anything I am adaptive and can easily learn anything I am highly motivated and ready for any possible job that is given to me Authorized to work in the US for any employer Work Experience Low Voltage Installertech SOS Alarm Medford OR April 2018 to Present I know how to fully install and troubleshoot Camera systems of up to 62 channel dvrsnvr I know how to run low voltage cables in residential and business buildings I know how to install a full security system and trouble shoot them I know how to install routers ap and install bridgeclients Portforward IP adresses Can do acess control Hardwire to wireless Reapters NAS setup offsite storage Angel cam for olcc rregulations Can run conduit emtcarflex Extremely versatile at computers I can solder Concord system Dmp Dsc Zerowire Temp sensors Napco I do this job all up to code and I cut no corners and I love it Also I am lead install tech at sos with excellent customer skills Satellite Communications Technician Viasat Bakersfield CA January 2017 to January 2018 Installed a dish and pointed it at a satellite Can rg59 or 6 to respective subs room Installed and programmed modem Used various tools Crane Operator Assistant October 2014 to March 2015 Snelling Staffing Services Bakers Field Kern County CA Supplied crane operator with tools and equipment Guided pipes with a tagline while being moved with the crane Strapped and tied down pipes on trailers Chainman Surveyor Assistant October 2014 to March 2015 Snelling Staffing Services Bakers Field Kern County CA Staking mapping measuring land using GPS to establish accurate land markings Assisting surveyor as needed Berry and Associates offered permanent employment Wild land firefighting 2 days for 48hrs Diamond Fire Medford Jackson County OR Putting out spot fires setting up tents hiking camping Working with 20 man crew listening to fire operations using tools like Pulaski or pick axe Network Administrator Assistant 2013 to 2013 2013 Prime Skills Staffing Services Bakers Field Kern County CA Desktop hardware software and network support for at least 20 people Data entry Supervising and helping fruit taggers with labeling shipping and receiving Currently working as a Satellite Technician for Exede Current Employment Currently working as a Satellite Technician for Exede Satellite Technician For Linkus authorized Dish Network provider December 2015 December 20 2015 to March 25 of 2015 Linkus Medford Jackson County OR Use various tools clippers drill saw shovel wrench etc drove company car and helped customers achieve their tv Service to their satisfaction Installed satellite on to shingles or roof Drilled into walls and did wall fishing Education Devry University October 2014 local community college EMT and IT focus
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Information Security Analyst Information span lSecurityspan span lAnalystspan Information Security Analyst Macomb MI Insightful resultsdriven IT Security Analyst with notable success in directing a broad range of IT security initiatives while participating in planning analyzing and implementing solutions in support of business objectives Excel at providing comprehensive secure network design systems analysis and service desk support Extremely knowledgeable in Risk Management Framework Systems Development Life Cycle Security Life Cycle and Vulnerability Management using PCI HIPAA COBIT ISO and applicable NIST standards Handson experience leading all stages of system development efforts including requirements definition design architecture testing and support Authorized to work in the US for any employer Work Experience Information Security Analyst Creative Breakthrough INC Ferndale MI January 2017 to Present Partner with senior executives engineers and analysts on new and nextgen technologies to meet client needs Instrumental in developing and implementing Business Continuity Incident Response and Disaster Recovery Plans for businesses throughout the US Managed and facilitated information security related projects Provided knowledgeable expertise on IT Security policies and guidelines best practice approaches and solutions for compliance Performed security assessments with a variety of frameworks including PCI HIPAA NIST CSF NIST 80053 NIST 800171 ISO 270012 COBIT 23 NYCRR 500 SarbanesOxley GDPR Building Attendant Macomb Community College Warren MI May 2013 to June 2017 Consistently met deadlines and requirements for all production work orders increasing productivity by 20 Provided Shadow IT work for over 2 years Effectively updated and managed computers and equipment that provides security and redundancy for internal and external clients Recommended network security solutions to management that lead to the reconstruction of the security guidelines found within the college Reduced labor cost by developing an effective way to organizing equipment with spreadsheets IT Support Technician Creative Solutions Group Troy MI September 2016 to January 2017 Developed stepbystep processes for troubleshooting hardware issues Recommended computer products and applications to improve business productivity Installed and maintained companys internal and external computer systems and networks Performed routine maintenance on all internal and external systems Store Receiving Supervisor Babies R Us Sterling Heights MI August 2008 to January 2013 Voted monthly team member regularly for answering customer questions regarding store merchandise department information and pricing in laymans term Increased yearly sales by 15 in 2011 while leading the regions top merchandise selection pricing planning and marketing Ran markdown reports managed store replenishment and analyzed buying reports Slashed shortage losses by 10 by creating a daily checklist and procedures for all departments to ensure product was handled properly Education Associate Degree in IT Networking Specialist in Network Security Professional Macomb Community College Warren MI July 2013 to May 2016 Skills VPN 3 years Cisco 3 years Networking 5 years TCPIP 5 years Information Security 4 years Microsoft Office 10 years Active Directory 3 years Auditing 3 years Visual Basic 3 years Computer Hardware 10 years Computer Repair 10 years Network Administration 2 years Network Design 3 years Information Technology 10 years CertificationsLicenses Network Certification March 2019 to March 2022 httpswwwcertmetricscomcomptiapublicverificationaspxcodeG8N74HH3TP4E1DG4
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Customer ServiceParts Advisor Customer ServiceParts Advisor Statesboro GA Work Experience Customer ServiceParts Advisor Brians Diesel Performance Brooklet GA February 2010 to July 2019 Assist with daily inventory receiving stocking and shipping Utilize parts manuals both hard copy and electronic format to identify proper parts for all vehicles being serviced Directly communicates and negotiates with suppliers manufacturers retailers and consumers while ensuring part quality and fitment Developed skills towards a management position processing and controlling orders and monitoring inventory levels Assist in both daily and weekly inventories and responsible for ordering of parts tires and accessories for Ford and other makes and models of cars trucks and SUVs Assist technicians with on hand parts and ordering of specialized parts for custom repairs as needed Managed all office activities and operations Developed and maintained spreadsheets databases Bookkeeper ShopKey and other computer based office systems software Performed office payroll function calculated time cut checks and verified employee benefits Setup filing systems and databases Setup customer appointment and handled customer service issues Developed automotive repair estimates Prepared and made daily deposits Internship PACS Administrator Effingham Hospital Springfield GA August 2014 to December 2014 Learn how to run a report on discrepancy Learn how to run daily reports on failed faxes overdue signature outstanding orders outstanding transcriptions Interact with the Merge PACS system example I would go to a patient exam a make sure there were reports in with the mammograms Interact with the CPSI Health Information System Interact with PowerScrib 360 voice dictation Added codes for diagnostic imaging in CPSI System So the Radiology Information System and Health Information System will match up when the billing is done on a patient Pulled images over from the Archive back to PACS System Ran reports on turnaround time on CT Heads wcontrast and wo contrast Aris Reports Ultra sound Internship IT Network Engineer Ogeechee Technical College Statesboro GA January 2014 to May 2014 Change out toners and ink in printers throughout the college Installed data drops in offices Installed VOIP phones throughout the college Troubleshoot computers to find out what was wrong Installed OS Software on computers and installed them in labs throughout the college Ran CAT5e cable throughout the college Education Diploma in Radiology PACS Specialist Ogeechee Technical College Statesboro GA 2014 Diploma in Network Support Specialist Ogeechee Technical College 2014 Diploma Jenkins County High School Millen GA 2007 Skills Customer Service Additional Information Skills and Qualifications Proficient in numerous computer software applications MS Windows MS Word MS Access MS Excel MS PowerPoint DICOM Medical Sonographer software QuickBooks Bookkeeper and ShopKey customer tracking Proficient in office management and office related skills setup directed and managed all office activities within a busy automotive repair and lawn care business Proficient in Bookkeeping and Payroll management Skilled Cashier managed daily cash receipts made deposits offered Head Cashier position received inhouse bookkeeping training for advanced position Formally educated in Computer Concepts Imaging Informatics DICOM and HL7 software Interpersonal Relations and Management Principles
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Sr JavaJ2EE Developer Sr span lJavaspanJ2EE span lDeveloperspan Sr JavaJ2EE Developer Charlotte NC Authorized to work in the US for any employer Work Experience Sr JavaJ2EE Developer Credit Acceptance Detroit MI November 2018 to Present Project Description CAPS is a web based application used by dealers of Credit Acceptance to process the vehicle loans for the customers In order to process the application CAPS will interact with multiple internal systems and also communicates external third party services It provides following builtin functionalities Account opening Authentication Verification Identification Risk Management Credit Scoring PreApproval Email communication during fulfillment process Responsibilities Involved in design and development of the application Participated extensively in Data Model designing for the entire application Used JSF Framework to develop the application Developed application UI using JQuery AJAX JS JSF JSP Implemented the functionalities using Java J2EE Spring and JSF framework with Ice faces Used Apache Camel to incorporate ESB integration across the organization Created a standalone application Work Number Integration using Apache Camel which would be serving on an ESB to different teams across the organization Configured different camel routes for different teams to accept team specific requests and return team specific responses Client pages are built using JSF tags Used JavaScript for client side validations Created and used the jars to access the data by using axis Used JPA annotations to create domain objects Used Hibernate as an ORM tool Developed and debugged the application using Eclipse Used Log4j for writing the logs including errors warnings info Worked on web logic server to deploy the applications Created internal web services using SOAP Created Restful web services using Spring and Consumed Restful web services using Springs Rest Template with JSON as a data format Consumed external web services to support the application Used Springs WebService Template to consume SOAP based web services Worked on the JMS queues and configured on web logic server Used JMS API for asynchronous communication by putting the messages in the Message queue Used Ice faces for creating and maintaining the uniformity of the client pages Used memory analysis tools such as Dynatrace 61 Eclipse MAT jHat YourKit VisualVM to analyze and find memory leaks Used HP Quality Center to manage the defects and issues Used SVN to manage the versions and Merge the code Used Hudson for the Continuous Integration builds for different applications Used Maven build tool to build different EAR files and to print the server info Used local nexus repository to download the jars for the applications using Maven Environment Java JDK 16 J2EE Spring 303 JSF 20Ice Faces Apache Camel 2141 SOAP REST Jersey JAXB JSON JPA Hibernate 30 Maven JNDI Oracle Axisclient Ajax XPath JavaScript JSP XHTML HTML CSS log4j Eclipse Oracle liquibase JMS Hudson Quartz JMS Web logic SVN Oracle PL SQL Developer HP QA Adobe Fire Works Sr JAVAJ2EE developer Capital One McLean VA September 2016 to November 2018 Corporate eBanking Application Visual Refresh mainly involves enhancing the existing J2EE eBanking application which was developed back in 2004 This application was developed to facilitate Internet banking service to the customers of the bank The main goal was to completely rebuild the existing framework and make it Ajaxcentric with more robust and flexible code according to the new coding standards and make it more interactive Responsibilities Modify and redesign the existing framework to optimize the performance of the existing application by making it completely Ajaxcentric Redesign reconstruct and optimize the existing UI screens using JSTL in JSPs Retrieve data from the Data Access Layer DAO using the custom framework designed by the client Used jQuery extensively for performing client side validations and for enhancing the current functionality of the screens Design and develop utility classes using javas collection framework to provide better flexibility and avoid reuse of code Developed and enhanced around fifty UIs using JSPs together with JSTL JavaScript HTMLDOM and Ajax based support methods Used wide variety of jQuery plugins to provide a better interactivity for the end user Developed data persistent layer using Hibernate as Object Relational Mapping ORM Tool for the backend data persistency Experience in using SQL on Oracle 10g and 11g databases to create test data and perform data verification after the WUI updates Used Stored procedures to perform database related operations Applied standard design patterns such as Iterator Singleton Factory Observer and Decorator while coding new application modules Used CSS HTML and JSP extensively to create uniform look and feel of the new Web User screens Design and develop custom tags to retrieve data from various resources Performed extensive testing to minimize the browser compatibility issues Provide support for the application deployed in Test UAT and Production environments Extensively wrote Ajax calls using jQuerys Ajax plugin to handle navigation throughout the framework Fixed security issues like Injection SQL OS etc XSS Persistence and XSS Reflection reported by fortify on OWSAP top 10 issues Wrote JUnit Selenium test cases to perform unit testing Used GIT Harvest for version control across common source code used by developers Environment Tomcat 55 WebSphere 70 Eclipse HeliosIndigoJuno JSP 23 Custom FrameworkSimilar to Struts JSTL Servlets 25 jQuery 16x17x18x Ajax jQuerys Ajax Hibernate XML Web Services SOAP WSDL Log4J JUnit Selenium JavaScript HTML HTML DOM XSLT SQL Oracle 10g11g GIT Harvest UNIX HP Quality Center MS Office Windows 7 Java Developer Travelers Insurance Saint Paul MN September 2014 to August 2016 Project Description Business Foundation System BFS is an insurance policy underwriting system under the Commercial Small Insurance vertical This application provides quotes for customers and enables agents to issue and renew insurance The underwriters can update with the new rates and edits Property and Liability Auto insurance Workers Compensation are the three lines of businesses supported by this application It also interacts with some third party applications and has the facility of accepting quote requests from other vendors Responsibilities Involved in Presentation Tier Development using JSF Framework and ICE Faces tag Libraries Involved in business requirement gathering and technical specifications Implemented J2EE standards MVC2 architecture using JSF Framework Implementing Servlets JSP and Ajax to design the user interface Extensive experience in building GUI Graphical User Interface using JSF and ICE Faces Experience using ICE Faces Tag Libraries to develop user interface components Used JSF JSP Java Script HTML and CSS for manipulating validating customizing error messages to the User Interface Used EJBs Session beans to implement the business logic JMS for communication for sending updates to various other applications and MDB for routing priority requests All the Business logic in all the modules is written in core Java Implemented Spring IOC for reducing the tight coupling between object Wrote WebServices using SOAP for sending and getting data from the external interface Used XSLXSLT for transforming and displaying reports Developed Schemas for XML Involved in writing the ANT scripts to build and deploy the application Developed a webbased reporting for monitoring system with HTML and Tiles using Struts framework Used Design patterns such as Business delegate Service locator Model View Controller Session faade DAO Environment J2EE EJB JSF ICE Faces EJB Web Services Spring XML XSD Agile Microsoft Visio Oracle 9i10g WebSphere81 RAD LOG4j Servlets JSP UNIX Java Developer Centene Health Care Clayton MO March 2012 to August 2014 Project Description The Medco Health Client Website Online access to interactive tools and information designed to manage the prescription drug benefit The Client Website places a comprehensive set of webenabled prescription drug benefit management services tools and information right at clients fingertips These powerful new capabilities accessible through a single secure website help reduce the time and effort clients spend administering prescription drug benefits Clients are also able to find answers to benefitrelated questions more quickly and easily maximizing member satisfaction thanks to quicker turnaround Responsibilities Involved in the full Systems Development Life Cycle SDLC including requirements gathering architectural and design development and reviews code and unit test case walkthrough Developed the user interface using Struts Framework with HTML XSL XML Style Sheet and XSLT for retrieving and presenting the DCDP and Prescription Drug Benefit Information using JSP and Servlets Involved in coding and modifying Servlets for changes enhancements and fixing defects in the application Involved in developing of various business and data components like Entity and Session Beans and managed database transactions using JDBC and Oracle8i Created Deployment Descriptor file for taking care of Transactions Security and Database related information of EJB in the J Boss Container using XML Incorporated J2EE architecture using JSP Servlets and Business objects Based on the user profile data collected the pages are displayed to encompass the security User is facilitated to customize the home page Created browser generic code Developed a search engine functionality to search the database management server using Entity beans and implementing XML parser Created and modified Stored Procedures Complex SQL Commands for the applicationusing PLSQL Responsible for installation and configuration of Web Sphere 40 for the deployment of developed EJBs Involved in troubleshooting and debugging the JSP Pages and EJBs in all the stages of environments Environment J2EE Java SDLC JBoss UML EJB 12 JSP Tag libraries JDBC Servlets XML CSS XSL Struts JMS Oracle8i SQL PLSQL HTML JavaScript Windows XP JAVA Developer Infosys IN July 2007 to November 2011 Project 1 Project Description BMS Billing Management System BMS developed is aimed at automating and standardizing the process of billing and generate statutory and analytical reports for the management Along with monthly bill processing revenue collection information would also be processed through the system to ensure seamless integration of metering billing and collection processes with regard to all the categories of Low tension and Hightension consumers of the power distribution utilities A comprehensive product that puts in place customer centric business processes and enables the faster management of customer needs achieving the aim of enhanced revenue generation Responsibilities Developed home page port lets which describe the functionality of various applications and having links to them Involved in analysis and high level design of the project Developed different dynamic UI screens using HTML JSP and JavaScript for prototype Used Session beans and Entity Beans for Application logic Involved in Reports using XSQL XSL etc Developed certain modules like Customer details ledger process dlist process and reports Involved in Implementing the Application at Clientside Worked on Maintenance and supporting team for considerable amount of time Used MVC design Pattern for whole Application development Environment Weblogic Java JSP Servlets XSL XSQL Session beans Entity Beans Eclipse30 Oracle9i Project 2 J2EE Developer ECRM eCustomer Relationship Management eCRM is developed as a highly parameterized application suitable for various power distribution companies Modules are to be arranged together to customize the application as per the clients requirement eCRM addresses most of the customer interfaces in a power distribution utility spanning areas such as new customer acquisition estimation work order processing metering billing collection customer service center and trouble call management eCRM through its automated features like automatic bill generation faster means of communication to the lineman in the field etc improves the consumer relation with the distribution company and also reduces the consumer grievance Other outstanding features include Remote Logging and Debugging component build on asynchronous JMS technology eCRM gives a centralized monitoring and tracking support for information flow Responsibilities Developed home page port lets which describe the functionality of various applications and having links to them Involved in analysis and high level design of the project Developed different dynamic UI screens using HTML JSP and JavaScript for Client Validations Used Session beans and Entity Beans for Application logic Used MVC design Pattern for whole Application development Involved in Implementing the Application at Clientside Worked on Maintenance and supporting team for considerable amount of time Involved in Repots using XSQL XSL etc Extensively involved in the development of key modules like Collections and Environment Java Jboss Servlets JSP JDK 14 Oracle9i XSL XSQL Eclipse Entity Beans Education Bachelor in Computer Science Engineering in CSE JNTU Hyderabad Skills ECLIPSE EJB J2EE JAVA HIBERNATE SPRING JAX JAXB JAXWS JBOSS JMS JNDI jQuery JSF JSP JSTL SERVLETS STRUTS WSAD APPLICATION SERVER Javascript Java J2Ee Angularjs MVC JEE Soap Angular
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Sr Database Administrator Sr span lDatabasespan span lAdministratorspan Sr Database Administrator GSS InfoTech Over Five 6 years of experience in IT industry as a Database Administrator Designer Developer and Support of MS SQL Server 20172016201420122008R2 2008 2005 2000 in Production Test Development and Replication Cluster Server Environments Working as onsite coordinator and distributing work among off shore team members Experienced working with teams spread globally Experienced working in an environment with multiple RDBMS systems SQL Oracle AS400 MySQL etc Support and setup SQL clusters with active passive layout with up to 4 node activeactive layout Support and setup highly available SQL solutions using Always On availability Experienced in configuring and setting up Multisubnet Always On availability groups Setup SQL server farms on extreme IO SSD storage to provide support to high IO utilizing applications Setup replication between SQL servers Oracle SQL server AS400 and SQL and even MySQL SQL server Experienced in Installation Configuration Maintenance and Administration of SQL Server 2000 2005 2008 2008R2 2012 2016 2017 Worked heavily with SSIS Build ETL processes from different data sources like OracleDB2iDB2LUW to SQL ServerDB2LUW Experienced in building deploying and troubleshooting SSIS packages Experienced in developing and deploying SSIS packages using configurations files Experienced in building setting up and supporting reporting services SSRS Experienced in working with Businesss RTO and RPO When performance issues arise determine the most effective way to increase performance including hardware purchases server configuration changes or indexquery changes Writing and improving SQL Server TSQL queries for 5 years Experience in Performance Tuning Query Optimization ClientServer Connectivity and Database Consistency Checks using DBCC Utilities and DMVs Experienced in working with Windows server 2012R2 Windows server 2008 R2 Windows server 2008 Windows server 2003 and Windows server 2000 Administration Experience in upgradingmigrating SQL Server from lower to higher versions Using both InPlace and sidebyside model Certificate of Excellence from Microsoft Microsoft SQL Server 2008 Designing Optimizing and Maintaining a Database Administrative Solution 070450 Microsoft SQL Server 2008 Implementation and Maintenance 070432 Work Experience Sr Database Administrator GSS InfoTech Pleasant Prairie WI April 2018 to Present Responsibilities Provide primary DBA support for application databases including space monitoring and managing security backuprecovery performance tuning and database refresh processes Installed and configured SQL Server 201220142016 Enterprise edition on ActivePassive Cluster and standalone environment Setup heterogenous data replication using SQL native replication Vision DoubleTake Share Attunity and SSIS Serve as a team member on projects to advise on data and databaserelated issues and represent the enterprise view of the database collaborate with project lead and others to transform logical data models into physical database designs build physical databases to support projects review test and evaluate the impact of changes to the database environment Provide support to technology business teams as needed during development delivery design to guarantee robust strong scalable solutions Manage installation and configuration systems integrations job scheduling and security Perform daily system monitoring verifying the integrity and availability of all server resources systems and key processes reviewing systemapplication logs for errors vulnerabilities and improvements and verifying completion of scheduled jobs such as backups Research and recommend innovative and where possible automated approaches for database administration tasks identify approaches that leverage our resources and provide economies of scale Provide Tier III support per request perform troubleshooting and diagnostic tracing Recover from hardwaresoftware failures coordinate and communicate with impacted constituencies Maintain secure compliant current environments by applying patchesfix packs on a regular basis assessrecommend upgradesfeature packs and replacements as needed Maintain operational configuration or other procedures Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning hardware upgrades and resource optimization as required Adhere tocontribute to best practice standards continuous improvement Demonstrate leadership abilities and positive attitude Balance concurrent assignments Participate in 24x7 oncall rotations Tools MS SQL Server 2016 2014 2012 Windows server 2012 2008R2 SQL Server Management Studio Aqua Data Studio SQL Profiler Performance Monitor Database Migration Advisor Resource Governor Visual Studio 201720152010 Vision Double Take Share SSIS TFS Spotlight Attunity Database Administrator GSS InfoTechInfoVision PA March 2013 to April 2018 Responsibilities Work with project team to help build an ideal database environment for a new application Providing 24 X 7supports for production environment Configuration and Installation of SQL Server 20082012 Active Passive and Multi Node Cluster4 Nodes on windows 20122008 Migrating and upgrading SQL instances from SQL 2000 to SQL 20052008 in devtestproduction environments Project DBA for database applications Activities Installingconfiguring SQL server patching troubleshooting performance tuning Primary DBA for code change deployment from DEV to MAIN to QA to PROD to TR using Visual Studio schema compare project Primary DBA for various assigned servers in developmentteststagingproduction environments Deploy database change scripts provided by third party vendors Configure SQL Server monitoring utilities to minimize false alarms Deployed DTS SSIS Packages and did the Optimization of the Packages Using Profiler traces and other tools to find the most frequently run queries Promoted the SSIS Packages in different Environments like QA Staging and Production Populated the Database tables from heterogeneous source of the business clients using the SSIS Packages Involved in writing Stored Procedures and Functions Cursors to handle database automation tasks Document the companys database environment Optimization of Stored procedures Slow running Queries and indexes Implemented clustering Replication Mirroring and Logshipping as a High availability features Tools MS SQL Server 20122008 R2200820052000 SQL Server Management Studio SQL Profiler SQL Server Tuning Advisor Ideras SQL Diagnostic Manager SQL Litespeed SQLIOSIM Redgate SQL Compare SQL Server DBA GSS InfoTechInfoVision Westport CT August 2012 to February 2013 Description Bridgewater Associates is an American investment management firm founded by Ray Dalio in 1975 Bridgewater manages approximately 130 billion in global investments for a wide array of institutional clients including foreign governments and central banks corporate and public pension funds University endowments and charitable foundations Approximately 1200 people work at Bridgewater which is based in Westport Connecticut Responsibilities Installed and configured SQL Server 2008 Enterprise edition on ActivePassive Cluster environment Successfully migrated from SQL Server 2005 to 2008 on DevTestingproduction Environment Applied patches and hotfixes on production servers Implemented Resource Governor for one of the critical server for better performance Applied Page and row compression to efficiently organize the space Migrated new database structures such as tables indexes and stored procedures from development to the production environment Monitored database system details within the database including stored procedures and execution time and implement efficiency improvements Development of automated daily weekly and monthly system maintenance tasks such as database backup Mirroring database integrity verification indexing and statistics updates Implemented the Data Collector to capture the CPU DISK Memory counters Implement table partitioning to improve performance and data management Database and SQL Query Tuning to improve performance of loads Reduced the dead locks by using the SQL Server Profiler and setting up Trace flags for every day monitoring Created automatically running stored procedures for dayend operation using SQL Server agent Environment Windows server 20032008 MS SQL Server 200820052000 SQL Server Management Studio SQL Profiler SQL Server Tuning Advisor Ideras SQL Diagnostic Manager SQLIOSIM Redgate SQL Compare Education Master of Science in Information Systems Engineering and Management Harrisburg University Bachelor of Science in Mechanical Engineering New York Institute of Technology New York NY
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Full Stack Developer and UX Designer Full Stack span lDeveloperspan and UX Designer DeveloperDesigner Austin TX Authorized to work in the US for any employer Work Experience Full Stack Developer and UX Designer Dun Bradstreet Austin TX May 2015 to Present Worked in an multidisciplinary agile team of developers testers and analysts on a financial application with over 100k users Designed user experiences including wire frames and high fidelity prototypes Implemented features full stack from mock ups to UI components in Angular v1 and up and API endpoints in Java Collaborated with product owners and analysts to gather business requirements for new application features Consulted team members and mentored junior developers on modern UX best practices and performed code reviews Web DeveloperDesigner Whole Foods Market Austin TX March 2014 to May 2015 Developed and maintained custom Wordpress sites using PHP and Jquery Created an automated test suite in PHP for wholefoodsmarketcom using behavioral driven test cases Collaborated with a UX strategist to redesign and build new web projects and features Consulted business partners on UX work flows presented solutions created wire frames information architecture and graphic design comps Developer GPO Austin TX June 2011 to February 2014 Implemented responsive cross browser custom solutions using PHP jQuery Wordpress and Joomla Followed SEO best practices and implemented custom tracking metrics using Google Analytics Created a web app to automate reporting for clients online visibility in Google Places Worked with a large relational database to manage Google Places listings Implemented Ecommerce SEOUX improvements and performed AB testing using Google Analytics DeveloperDesigner Intern USAA San Antonio TX May 2010 to August 2010 Developed user interface prototypes with HTML JavaScript and CSS and designed compositions that represented user experience for banking projects Education Bachelors in Computer Science University of Texas at Austin Austin TX December 2011 Skills Angular 4 years Javascript 9 years Java TypeScript Less than 1 year User Experience Design 4 years Web Design 5 years Web Development 9 years HTML 10 years CSS3 9 years Adobe 10 years Responsive Web Design 9 years Links httpwwwjacobstreckcom httpswwwlinkedincominjacobstreckfus
Generate a Resume for a Network Security Engineer Job
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Skill Set Cisco Certified Network Associates CCNA Basic knowledge of networking such as Ethernet mediums ethernet communication types of Ethernet communication devices etc IPv4 Subnetting Supernetting Basic configuration of Routing Switching Access lists Network Address Translation NAT Virtual LANs VLANs etc Cisco Certified Network Associates CCNA Security Basic security goals and need Different types of attacks like access attacks reconnaissance strategies etc Basic configuration of firewalls Mitigation techniques such as access control lists private VLANs VLAN hopping IP source guard DHCP snooping Authentication Authorization Accounting AAA IP Security IPsec etc Cisco Certified Network Professional CCNP Routing Switching MPLS Routing Configuration and concept of EIGRP OSPF and BGP Switching Virtual LANs VLANs spanning tree protocol STP queuing etc MPLS Multi Protocol Label Switching Basic idea about working types and modes of MPLS penultimate hopping in mpls etc Cisco Certified Network Professional Security ASA Module Knowledge of Control Plane Security Management Plane Security and Data Plane Security Knowledge of Network Telemetary NTP NetFlow Logging NAT fundamental on ASA Firewall filtering technologies ASA modes of deployment ASA failover Security context Reputation based firewall Identity firewall Zone based firewall Projects T E Project Title Temperature Controlled Cooling Fan Academic Year 2016 2017 sem 5 Description This project simply senses the temperature level and turn ON the FAN when temperature is above set limit This project was developed with an aim to control the temperature of devices and reduce the damages of the devices because of heating Title Automatic Plant Watering System Academic Year 2016 2017 sem 6 Description This project simply senses the moisture level and turn ON the water pump when moisture is Education Details January 2018 B E Technology Mumbai Maharashtra Mumbai university H S C Mahatma Gandhi High Maharashtra State Board S S C Mahatma Gandhi High Maharashtra State Board School Junior College Network Security Enginner Network Security Engineer Skill Details Networking Exprience Less than 1 year months Subnetting Supernetting Exprience Less than 1 year months Access Lists Exprience Less than 1 year months ACLS Exprience 6 months Network Address Translation NAT Exprience Less than 1 year months VLAN Exprience Less than 1 year months AAA Exprience Less than 1 year months IPSec Exprience Less than 1 year months ACCESS CONTROL LISTS Exprience 6 months DHCP Snooping Exprience Less than 1 year months Private Vlan Exprience Less than 1 year months VLAN Hopping Exprience Less than 1 year months VPN Exprience Less than 1 year months Routing protocols RIP EIGRP OSPF BGP Exprience Less than 1 year months DM VPN Exprience Less than 1 year months Switching Exprience Less than 1 year months Control Plane Security Exprience Less than 1 year months Data Plane Security Exprience Less than 1 year months Management Plane Security Exprience Less than 1 year months Network Telemetary Exprience Less than 1 year months Firewall Exprience Less than 1 year months Firewall Filtering Technologies Exprience Less than 1 year months ASA Failovers Exprience Less than 1 year months Zone Based Firewall Exprience Less than 1 year months Reputation Based Firewall Exprience Less than 1 year months Security Context Exprience Less than 1 year months Security Exprience Less than 1 year monthsCompany Details company Stormfur Technologies LLP description Network Security Engineer Stromfur Technologies LLP August 2018 Present Troubleshoot firewall related incidents for customers Solve technical problems relating to installing security solutions Analyze security requirements of network system Reviewed configuration and maintained Cisco ASA Firewalls routers and switches Reviewed and modified access control lists ACLs on network switching and routing equipment as needed to maintain security standards Participated in core network team to upgrade corporate network Maintained network security technologies and services Interacted with clients and analyzed operational requirements Install and configured of IPSEC and SSL VPN Reviewed and configured VLAN Routing Protocols RIP OSPF EIGRP NAT Support for client in various networking issues
Generate a Resume for a Network Security Engineer Job
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Skill Set Experience in Implementing and troubleshooting network security solutions Planning and Implementation knowledge of multi vendor firewalls Cisco ASA Checkpoint Upto R 80 Juniper Netscreen Fortinet FWSM Familiarity with the latest hardware and network security technologies Excellent analytical and problem solving skills Skilled in analyzing and monitoring network security solutions using a variety of Monitoring solutions Zenoss Solarwinds Cisco Prime Work Experience on multi client data center environments Knowledge and Work experience on Firewall IOS Upgrade projects Configuration of F5 load balancers SSL certificate updates I Rule F5 upgrades Configuration of Cisco Routers series 1800 1900 2500 2600 2800 3600 Nexus 5k 7k Configuration of Cisco switches series 2960 3750 catalyst 4500 3600 Working knowledge of Bluecoat Proxy Knowledge of ITIL process Education Details September 2006 to August 2011 Bachelor of Engineering BE Electronics Pune Maharashtra A I S S M S College of Engineering University of Pune July 2004 to February 2006 Higher Secondary Certificate Science Pune Maharashtra Sinhgad College University Of Pune June 2003 to March 2004 secondary school certificate SSC science Pune Maharashtra M E S Boys High School Maharashtra Pune Network and Security Engineer Network and Security Engineer Capita Skill Details Network Security Exprience 72 months CHECKPOINT Exprience 72 months CISCO Exprience 72 months CISCO ASA Exprience 72 months Cisco routing and switching Exprience 60 months Loadbalncing F5 Exprience 60 months security Exprience Less than 1 year months Cisco Exprience Less than 1 year months VPN Exprience Less than 1 year months LAN Exprience Less than 1 year months Networking Exprience Less than 1 year monthsCompany Details company Capita description Work on Client Shared Network and Security infra Plan Implement and troubleshoot customer requests Monitor Datacenter infra 24 7 Work as On call engineer for weekends to provide Out of office support company Capgemini India Pvt Ltd description Part of UK India NOC Work on Client dedicated infra Undergo Client infra handover sessions to streamline client on boarding process Act as mentor for juniors Attend Weekly CAAB calls to represent critical Changes company Sungard Availability Services description Plan Troubleshoot and Implement Client network requests Project Work Internet BW upgrade Downgrade Decommission DR test planning and implementation Setting up L3VPN s for customers company SunGard Software Solutions description Maintain Client Documentation Work on datacenter Remediation Project DNS record Management SunGard Availability Services
Generate a Resume for a Network Security Engineer Job
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Operating Systems Windows Linux Ubuntu Network Technologies Cisco Routing and Switching InterVLAN Routing Dynamic Protocols i e RIPv2 RIPng OSPF EIGRP Static Routing ACL VTP VLAN EhterChannel HSRP STP IPv6 Lan Troubleshooting Structured Network Cabling Cisco Firewall and Fortinet Firewall RHEL 6 networks Networking Devices Cisco Routers 1800s 1900s 2600s 2900s 3600s 3800s 7200s etc Cisco Switches Cisco Catalyst 2900s 3700s 4850s etc HP ProLiant Servers Dell Server Lenovo Servers etc Fortinet Firewall Modem etc Server Technologies AD RODC FTP Print Server SCCM WDS DHCP Group Policies DHCP Server DNS Server RIS Server User policies computer policies etc Backup Technologies Server 2016 backup tools Symantec Backup EXEC 12D etc Virtualisation VMWare ESXi VMware Workstation Oracle VirtualBox GNS3 Network Simulator etc Education Details MSC AISECT university in distance education B Com Jiwaji University Sr Network Engineer Sr Network Engineer Cloudatix Network Pvt Ltd Skill Details CISCO Exprience 43 months DHCP Exprience 43 months DNS Exprience 43 months FTP Exprience 43 months LAN Exprience 43 monthsCompany Details company Cloudatix Network Pvt Ltd description 18 Project Routers Switches and Server Configuration with Group Policies Client Railwire Railtel Corporation of India Ltd Mumbai Type of Project Configuration of WiFi AP of Railway Station in Maharashtra State Role Sr Network Engineer Roles responsibilities Earthing trenching for equipment Making plans for preparing station to WiFi environment including cabling installation commissioning handing over etc Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Asha MMPC description Project Routers Switches and Server Configuration with Group Policies Client Asha MMPC Bali Pali Rajasthan Type of Project Configuration DPMCU Milknet Server EMS Server QMS Server etc Role IT Executive Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Interface Techno System description Project Routers Switches and Server Configuration with Group Policies Client The Scindia School Fort Gwalior MP Type of Project Configuration and Implementation Role Network Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 professional based network Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account company Interface Techno System description Project Network Implementation and Configuration Client M s Teva API India Pvt Ltd Bhind MP Type of Project Implementation and Configuration Role Network Support Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Configuration Maintenance check Point Endpoint Security MI Management Console for Laptop Users Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Logging Monitoring Calls using CA Unicenter Service Desk Manager Maintaining Management windows XP professional based network Installation Configuration troubleshooting of Microsoft Outlook Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account Issue E Token for laptop user Managing more than 350 Desktops and Laptops Taking differential and full backups of the server through Symantec Backup Exec 12D Restoring the Files which got corrupted or deleted accidentally Handling escalations of desktop calls from remote locations Monthly Weekly Report Generations for the servers Preparing MIS vendor inventory management reports company Nava Bharat Press P Ltd description Role System Engineer Roles responsibilities Server Management Backup management Helpdesk SLA monitoring and incident management Hosting client meeting at scheduled interval System Management and Troubleshooting Hardware Troubleshooting Additional Qualification Certifications Manual and Computerized accounting with Tally ERP9 Tally certification from Tally Academy
Generate a Resume for a Network Security Engineer Job
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Technical Expertise Cisco ASA Checkpoint firewall GAIA Splat Palo Alto firewalls Firewall management tools Cisco security management CSM Checkpoint Smart center Palo Alto Panorama F5 load balancer LTM Networking Hands on Cisco Router and Cisco Switches Security Management Event Management RSAEnvision 4 1 Ticketing tools BMC Remedy Service now Other Technologies Software languages Python VB ScriptingEducation Details January 2006 to January 2010 Bachelor of Engineering Information Technology Mumbai Maharashtra Mumbai University Senior Network security Analyst Senior Network security Analyst Accenture Skill Details FIREWALLS Exprience 97 months CISCO Exprience 89 months SECURITY Exprience 72 months FIREWALL Exprience 45 months CHECKPOINT Exprience 44 monthsCompany Details company Accenture description Install configure upgrades and troubleshoot Cisco ASA firewalls 5500 X which includes Single and multi context firewalls F5 LTM configuration VIP pools SSL offloading certificate renewals Code upgrade and troubleshoot issues Pulse secure Juniper management includes creating Roles Realm polices for remote access reverse proxy and Code upgrade PAC file configuration Preparing design documents HLD LLD IP Schema and Configuration of all network devices as per customer requirements in data center environment Incident Management Change management Problem Management ITIL process Key projects Worked on resiliency project like firewall policy lockdown Software code upgrade on all firewalls and load balancers End to end co ordination for firewall deployment Tools Cisco security manager 4 x company Zensar Technologies description Install Upgrades Checkpoint firewalls GAIA R75 R77 and policy deployment Troubleshoot checkpoint firewalls Palo alto firewall and Cisco ASA s for multiple sites belongs to US Canada and EMEA region Configure upgrades troubleshoot Cisco Routers Cisco 29xx 28xx 19xx and Cisco switches 2960 3560 and Cisco Meraki AP in Meraki Cloud F5 LTM configuration and troubleshooting the operational issues company Infosys Technologies description Responsibilities Install configure upgrade and troubleshoot checkpoint firewalls Cisco Routers Switches Configure monitor and troubleshoot issues within organization LAN WAN and customer Connectivity networks Interface with vendors and service providers ensuring that hardware or software problems were dealt with efficiently and effectively with minimal downtime company HCL Comnet description Responsibilities Event moitoring and administration of RSA enVision 4 1 SIEM Proficient in researching traffic patterns to identify false positives and or malicious traffic within IDS IPS scanners Qualis and firewalls Experience in writing correlation rules parsers developing UDS for unsupported device logs analyze a large volume of security events while maintaining a high quality of analysis Change Configuration Management exposure company Wipro Technologies description Administrator Manage and troubleshoot multi vendor Network Infrastructure consisting of Cisco Juniper Platforms Cisco Router 3845 Cisco stack wise switches 3750E and 2960 access switch Cisco 4500 chassis Cisco 5550 20 ASA firewalls Juniper SA 6500 SSL VPN Provisioning and troubleshooting access issues related to RSA and Entrust 2FA User Accounts Taking all network and security devices configuration back up on weekly and monthly basis
Generate a Resume for a Network Security Engineer Job
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Technical Expertise Cisco ASA Checkpoint firewall GAIA Splat Palo Alto firewalls Firewall management tools Cisco security management CSM Checkpoint Smart center Palo Alto Panorama F5 load balancer LTM Networking Hands on Cisco Router and Cisco Switches Security Management Event Management RSAEnvision 4 1 Ticketing tools BMC Remedy Service now Other Technologies Software languages Python VB ScriptingEducation Details January 2006 to January 2010 Bachelor of Engineering Information Technology Mumbai Maharashtra Mumbai University Senior Network security Analyst Senior Network security Analyst Accenture Skill Details FIREWALLS Exprience 97 months CISCO Exprience 89 months SECURITY Exprience 72 months FIREWALL Exprience 45 months CHECKPOINT Exprience 44 monthsCompany Details company Accenture description Install configure upgrades and troubleshoot Cisco ASA firewalls 5500 X which includes Single and multi context firewalls F5 LTM configuration VIP pools SSL offloading certificate renewals Code upgrade and troubleshoot issues Pulse secure Juniper management includes creating Roles Realm polices for remote access reverse proxy and Code upgrade PAC file configuration Preparing design documents HLD LLD IP Schema and Configuration of all network devices as per customer requirements in data center environment Incident Management Change management Problem Management ITIL process Key projects Worked on resiliency project like firewall policy lockdown Software code upgrade on all firewalls and load balancers End to end co ordination for firewall deployment Tools Cisco security manager 4 x company Zensar Technologies description Install Upgrades Checkpoint firewalls GAIA R75 R77 and policy deployment Troubleshoot checkpoint firewalls Palo alto firewall and Cisco ASA s for multiple sites belongs to US Canada and EMEA region Configure upgrades troubleshoot Cisco Routers Cisco 29xx 28xx 19xx and Cisco switches 2960 3560 and Cisco Meraki AP in Meraki Cloud F5 LTM configuration and troubleshooting the operational issues company Infosys Technologies description Responsibilities Install configure upgrade and troubleshoot checkpoint firewalls Cisco Routers Switches Configure monitor and troubleshoot issues within organization LAN WAN and customer Connectivity networks Interface with vendors and service providers ensuring that hardware or software problems were dealt with efficiently and effectively with minimal downtime company HCL Comnet description Responsibilities Event moitoring and administration of RSA enVision 4 1 SIEM Proficient in researching traffic patterns to identify false positives and or malicious traffic within IDS IPS scanners Qualis and firewalls Experience in writing correlation rules parsers developing UDS for unsupported device logs analyze a large volume of security events while maintaining a high quality of analysis Change Configuration Management exposure company Wipro Technologies description Administrator Manage and troubleshoot multi vendor Network Infrastructure consisting of Cisco Juniper Platforms Cisco Router 3845 Cisco stack wise switches 3750E and 2960 access switch Cisco 4500 chassis Cisco 5550 20 ASA firewalls Juniper SA 6500 SSL VPN Provisioning and troubleshooting access issues related to RSA and Entrust 2FA User Accounts Taking all network and security devices configuration back up on weekly and monthly basis
Generate a Resume for a Network Security Engineer Job
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Skill Set Experience in Implementing and troubleshooting network security solutions Planning and Implementation knowledge of multi vendor firewalls Cisco ASA Checkpoint Upto R 80 Juniper Netscreen Fortinet FWSM Familiarity with the latest hardware and network security technologies Excellent analytical and problem solving skills Skilled in analyzing and monitoring network security solutions using a variety of Monitoring solutions Zenoss Solarwinds Cisco Prime Work Experience on multi client data center environments Knowledge and Work experience on Firewall IOS Upgrade projects Configuration of F5 load balancers SSL certificate updates I Rule F5 upgrades Configuration of Cisco Routers series 1800 1900 2500 2600 2800 3600 Nexus 5k 7k Configuration of Cisco switches series 2960 3750 catalyst 4500 3600 Working knowledge of Bluecoat Proxy Knowledge of ITIL process Education Details September 2006 to August 2011 Bachelor of Engineering BE Electronics Pune Maharashtra A I S S M S College of Engineering University of Pune July 2004 to February 2006 Higher Secondary Certificate Science Pune Maharashtra Sinhgad College University Of Pune June 2003 to March 2004 secondary school certificate SSC science Pune Maharashtra M E S Boys High School Maharashtra Pune Network and Security Engineer Network and Security Engineer Capita Skill Details Network Security Exprience 72 months CHECKPOINT Exprience 72 months CISCO Exprience 72 months CISCO ASA Exprience 72 months Cisco routing and switching Exprience 60 months Loadbalncing F5 Exprience 60 months security Exprience Less than 1 year months Cisco Exprience Less than 1 year months VPN Exprience Less than 1 year months LAN Exprience Less than 1 year months Networking Exprience Less than 1 year monthsCompany Details company Capita description Work on Client Shared Network and Security infra Plan Implement and troubleshoot customer requests Monitor Datacenter infra 24 7 Work as On call engineer for weekends to provide Out of office support company Capgemini India Pvt Ltd description Part of UK India NOC Work on Client dedicated infra Undergo Client infra handover sessions to streamline client on boarding process Act as mentor for juniors Attend Weekly CAAB calls to represent critical Changes company Sungard Availability Services description Plan Troubleshoot and Implement Client network requests Project Work Internet BW upgrade Downgrade Decommission DR test planning and implementation Setting up L3VPN s for customers company SunGard Software Solutions description Maintain Client Documentation Work on datacenter Remediation Project DNS record Management SunGard Availability Services
Generate a Resume for a Network Security Engineer Job
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Operating Systems Windows Linux Ubuntu Network Technologies Cisco Routing and Switching InterVLAN Routing Dynamic Protocols i e RIPv2 RIPng OSPF EIGRP Static Routing ACL VTP VLAN EhterChannel HSRP STP IPv6 Lan Troubleshooting Structured Network Cabling Cisco Firewall and Fortinet Firewall RHEL 6 networks Networking Devices Cisco Routers 1800s 1900s 2600s 2900s 3600s 3800s 7200s etc Cisco Switches Cisco Catalyst 2900s 3700s 4850s etc HP ProLiant Servers Dell Server Lenovo Servers etc Fortinet Firewall Modem etc Server Technologies AD RODC FTP Print Server SCCM WDS DHCP Group Policies DHCP Server DNS Server RIS Server User policies computer policies etc Backup Technologies Server 2016 backup tools Symantec Backup EXEC 12D etc Virtualisation VMWare ESXi VMware Workstation Oracle VirtualBox GNS3 Network Simulator etc Education Details MSC AISECT university in distance education B Com Jiwaji University Sr Network Engineer Sr Network Engineer Cloudatix Network Pvt Ltd Skill Details CISCO Exprience 43 months DHCP Exprience 43 months DNS Exprience 43 months FTP Exprience 43 months LAN Exprience 43 monthsCompany Details company Cloudatix Network Pvt Ltd description 18 Project Routers Switches and Server Configuration with Group Policies Client Railwire Railtel Corporation of India Ltd Mumbai Type of Project Configuration of WiFi AP of Railway Station in Maharashtra State Role Sr Network Engineer Roles responsibilities Earthing trenching for equipment Making plans for preparing station to WiFi environment including cabling installation commissioning handing over etc Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Asha MMPC description Project Routers Switches and Server Configuration with Group Policies Client Asha MMPC Bali Pali Rajasthan Type of Project Configuration DPMCU Milknet Server EMS Server QMS Server etc Role IT Executive Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Interface Techno System description Project Routers Switches and Server Configuration with Group Policies Client The Scindia School Fort Gwalior MP Type of Project Configuration and Implementation Role Network Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 professional based network Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account company Interface Techno System description Project Network Implementation and Configuration Client M s Teva API India Pvt Ltd Bhind MP Type of Project Implementation and Configuration Role Network Support Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Configuration Maintenance check Point Endpoint Security MI Management Console for Laptop Users Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Logging Monitoring Calls using CA Unicenter Service Desk Manager Maintaining Management windows XP professional based network Installation Configuration troubleshooting of Microsoft Outlook Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account Issue E Token for laptop user Managing more than 350 Desktops and Laptops Taking differential and full backups of the server through Symantec Backup Exec 12D Restoring the Files which got corrupted or deleted accidentally Handling escalations of desktop calls from remote locations Monthly Weekly Report Generations for the servers Preparing MIS vendor inventory management reports company Nava Bharat Press P Ltd description Role System Engineer Roles responsibilities Server Management Backup management Helpdesk SLA monitoring and incident management Hosting client meeting at scheduled interval System Management and Troubleshooting Hardware Troubleshooting Additional Qualification Certifications Manual and Computerized accounting with Tally ERP9 Tally certification from Tally Academy
Generate a Resume for a Network Security Engineer Job
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Communication Skills My writing skills in English is very good and I am certainly a clear speaker Being comfortable speaking in front of an audience I can easily facilitate meetings and brainstorming sessions Interpersonal Skills As a friendly polite person with positive attitude I work well with others and deal with difficult situations in a careful and considerate manner Learning Skills I have a high capacity for learning pick up new skills and ideas quickly and generally thrive on challenges Enthusiasm and creativity give me an edge on difficult projects Problem Solving Skills My analytical skills help me troubleshoot problems and uncover root causes I am creative and tenacious Education Details July 2012 to April 2015 Bachelor of Science INFORMATION TECHNOLOGY Mumbai Maharashtra Akbar Peerbhoy College of Comm Eco University of Mumbai June 2008 to April 2010 Jaunpur Uttar Pradesh Janta Inter College Jaunpur May 2006 to April 2008 Jaunpur Uttar Pradesh Inter College Jaunpur Network Security Engineer Skill Details Network Security Network Administration Firewall and VPN Configuration Routing and Switching Exprience 24 monthsCompany Details company Karvy Innotech LTD description à  Managing network of Mahindra Mahindra Financial services limited both internal and at PAN India level à  Installation setup configuration troubleshooting Tuning diagnostics and maintenance of IT security related Equipment à  Maintaining all network devices such as Routers Switches Firewall Wi Fi Devices à  Troubleshoot performance and availability issues on security devices such as firewalls UTM Content Filtering solutions and Handling daily calls related to network and network security à  Manage and administer the VPN connectivity with organization s clients à  Implement Policy Changes Configure URL filtering security policies on UTM appliances à  Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes à  Follow the SLA s and procedures already defined for security device management à  Co ordinating with ISPs like TATA Airtel Reliance Vodafone Sify Tikona HCL Comnet for all WAN related issues à  Configuration and Troubleshooting of Site to Site IPSEC VPN between HO and Remote Branches à  Maintaining inventory on monthly basis of all network devices à  LAN Connectivity issues Crimping Rack Mounting Reporting to CISO of Mahindra Finance for all network related queries and solutions
Generate a Resume for a Network Security Engineer Job
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Communication Skills My writing skills in English is very good and I am certainly a clear speaker Being comfortable speaking in front of an audience I can easily facilitate meetings and brainstorming sessions Interpersonal Skills As a friendly polite person with positive attitude I work well with others and deal with difficult situations in a careful and considerate manner Learning Skills I have a high capacity for learning pick up new skills and ideas quickly and generally thrive on challenges Enthusiasm and creativity give me an edge on difficult projects Problem Solving Skills My analytical skills help me troubleshoot problems and uncover root causes I am creative and tenacious Education Details July 2012 to April 2015 Bachelor of Science INFORMATION TECHNOLOGY Mumbai Maharashtra Akbar Peerbhoy College of Comm Eco University of Mumbai June 2008 to April 2010 Jaunpur Uttar Pradesh Janta Inter College Jaunpur May 2006 to April 2008 Jaunpur Uttar Pradesh Inter College Jaunpur Network Security Engineer Skill Details Network Security Network Administration Firewall and VPN Configuration Routing and Switching Exprience 24 monthsCompany Details company Karvy Innotech LTD description à  Managing network of Mahindra Mahindra Financial services limited both internal and at PAN India level à  Installation setup configuration troubleshooting Tuning diagnostics and maintenance of IT security related Equipment à  Maintaining all network devices such as Routers Switches Firewall Wi Fi Devices à  Troubleshoot performance and availability issues on security devices such as firewalls UTM Content Filtering solutions and Handling daily calls related to network and network security à  Manage and administer the VPN connectivity with organization s clients à  Implement Policy Changes Configure URL filtering security policies on UTM appliances à  Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes à  Follow the SLA s and procedures already defined for security device management à  Co ordinating with ISPs like TATA Airtel Reliance Vodafone Sify Tikona HCL Comnet for all WAN related issues à  Configuration and Troubleshooting of Site to Site IPSEC VPN between HO and Remote Branches à  Maintaining inventory on monthly basis of all network devices à  LAN Connectivity issues Crimping Rack Mounting Reporting to CISO of Mahindra Finance for all network related queries and solutions
Generate a Resume for a Network Security Engineer Job
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Operating Systems Windows Linux Ubuntu Network Technologies Cisco Routing and Switching InterVLAN Routing Dynamic Protocols i e RIPv2 RIPng OSPF EIGRP Static Routing ACL VTP VLAN EhterChannel HSRP STP IPv6 Lan Troubleshooting Structured Network Cabling Cisco Firewall and Fortinet Firewall RHEL 6 networks Networking Devices Cisco Routers 1800s 1900s 2600s 2900s 3600s 3800s 7200s etc Cisco Switches Cisco Catalyst 2900s 3700s 4850s etc HP ProLiant Servers Dell Server Lenovo Servers etc Fortinet Firewall Modem etc Server Technologies AD RODC FTP Print Server SCCM WDS DHCP Group Policies DHCP Server DNS Server RIS Server User policies computer policies etc Backup Technologies Server 2016 backup tools Symantec Backup EXEC 12D etc Virtualisation VMWare ESXi VMware Workstation Oracle VirtualBox GNS3 Network Simulator etc Education Details MSC AISECT university in distance education B Com Jiwaji University Sr Network Engineer Sr Network Engineer Cloudatix Network Pvt Ltd Skill Details CISCO Exprience 43 months DHCP Exprience 43 months DNS Exprience 43 months FTP Exprience 43 months LAN Exprience 43 monthsCompany Details company Cloudatix Network Pvt Ltd description 18 Project Routers Switches and Server Configuration with Group Policies Client Railwire Railtel Corporation of India Ltd Mumbai Type of Project Configuration of WiFi AP of Railway Station in Maharashtra State Role Sr Network Engineer Roles responsibilities Earthing trenching for equipment Making plans for preparing station to WiFi environment including cabling installation commissioning handing over etc Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Asha MMPC description Project Routers Switches and Server Configuration with Group Policies Client Asha MMPC Bali Pali Rajasthan Type of Project Configuration DPMCU Milknet Server EMS Server QMS Server etc Role IT Executive Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Interface Techno System description Project Routers Switches and Server Configuration with Group Policies Client The Scindia School Fort Gwalior MP Type of Project Configuration and Implementation Role Network Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 professional based network Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account company Interface Techno System description Project Network Implementation and Configuration Client M s Teva API India Pvt Ltd Bhind MP Type of Project Implementation and Configuration Role Network Support Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Configuration Maintenance check Point Endpoint Security MI Management Console for Laptop Users Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Logging Monitoring Calls using CA Unicenter Service Desk Manager Maintaining Management windows XP professional based network Installation Configuration troubleshooting of Microsoft Outlook Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account Issue E Token for laptop user Managing more than 350 Desktops and Laptops Taking differential and full backups of the server through Symantec Backup Exec 12D Restoring the Files which got corrupted or deleted accidentally Handling escalations of desktop calls from remote locations Monthly Weekly Report Generations for the servers Preparing MIS vendor inventory management reports company Nava Bharat Press P Ltd description Role System Engineer Roles responsibilities Server Management Backup management Helpdesk SLA monitoring and incident management Hosting client meeting at scheduled interval System Management and Troubleshooting Hardware Troubleshooting Additional Qualification Certifications Manual and Computerized accounting with Tally ERP9 Tally certification from Tally Academy
Generate a Resume for a Network Security Engineer Job
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Skill Set Cisco Certified Network Associates CCNA Basic knowledge of networking such as Ethernet mediums ethernet communication types of Ethernet communication devices etc IPv4 Subnetting Supernetting Basic configuration of Routing Switching Access lists Network Address Translation NAT Virtual LANs VLANs etc Cisco Certified Network Associates CCNA Security Basic security goals and need Different types of attacks like access attacks reconnaissance strategies etc Basic configuration of firewalls Mitigation techniques such as access control lists private VLANs VLAN hopping IP source guard DHCP snooping Authentication Authorization Accounting AAA IP Security IPsec etc Cisco Certified Network Professional CCNP Routing Switching MPLS Routing Configuration and concept of EIGRP OSPF and BGP Switching Virtual LANs VLANs spanning tree protocol STP queuing etc MPLS Multi Protocol Label Switching Basic idea about working types and modes of MPLS penultimate hopping in mpls etc Cisco Certified Network Professional Security ASA Module Knowledge of Control Plane Security Management Plane Security and Data Plane Security Knowledge of Network Telemetary NTP NetFlow Logging NAT fundamental on ASA Firewall filtering technologies ASA modes of deployment ASA failover Security context Reputation based firewall Identity firewall Zone based firewall Projects T E Project Title Temperature Controlled Cooling Fan Academic Year 2016 2017 sem 5 Description This project simply senses the temperature level and turn ON the FAN when temperature is above set limit This project was developed with an aim to control the temperature of devices and reduce the damages of the devices because of heating Title Automatic Plant Watering System Academic Year 2016 2017 sem 6 Description This project simply senses the moisture level and turn ON the water pump when moisture is Education Details January 2018 B E Technology Mumbai Maharashtra Mumbai university H S C Mahatma Gandhi High Maharashtra State Board S S C Mahatma Gandhi High Maharashtra State Board School Junior College Network Security Enginner Network Security Engineer Skill Details Networking Exprience Less than 1 year months Subnetting Supernetting Exprience Less than 1 year months Access Lists Exprience Less than 1 year months ACLS Exprience 6 months Network Address Translation NAT Exprience Less than 1 year months VLAN Exprience Less than 1 year months AAA Exprience Less than 1 year months IPSec Exprience Less than 1 year months ACCESS CONTROL LISTS Exprience 6 months DHCP Snooping Exprience Less than 1 year months Private Vlan Exprience Less than 1 year months VLAN Hopping Exprience Less than 1 year months VPN Exprience Less than 1 year months Routing protocols RIP EIGRP OSPF BGP Exprience Less than 1 year months DM VPN Exprience Less than 1 year months Switching Exprience Less than 1 year months Control Plane Security Exprience Less than 1 year months Data Plane Security Exprience Less than 1 year months Management Plane Security Exprience Less than 1 year months Network Telemetary Exprience Less than 1 year months Firewall Exprience Less than 1 year months Firewall Filtering Technologies Exprience Less than 1 year months ASA Failovers Exprience Less than 1 year months Zone Based Firewall Exprience Less than 1 year months Reputation Based Firewall Exprience Less than 1 year months Security Context Exprience Less than 1 year months Security Exprience Less than 1 year monthsCompany Details company Stormfur Technologies LLP description Network Security Engineer Stromfur Technologies LLP August 2018 Present Troubleshoot firewall related incidents for customers Solve technical problems relating to installing security solutions Analyze security requirements of network system Reviewed configuration and maintained Cisco ASA Firewalls routers and switches Reviewed and modified access control lists ACLs on network switching and routing equipment as needed to maintain security standards Participated in core network team to upgrade corporate network Maintained network security technologies and services Interacted with clients and analyzed operational requirements Install and configured of IPSEC and SSL VPN Reviewed and configured VLAN Routing Protocols RIP OSPF EIGRP NAT Support for client in various networking issues
Generate a Resume for a Network Security Engineer Job
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Skill Set Cisco Certified Network Associates CCNA Basic knowledge of networking such as Ethernet mediums ethernet communication types of Ethernet communication devices etc IPv4 Subnetting Supernetting Basic configuration of Routing Switching Access lists Network Address Translation NAT Virtual LANs VLANs etc Cisco Certified Network Associates CCNA Security Basic security goals and need Different types of attacks like access attacks reconnaissance strategies etc Basic configuration of firewalls Mitigation techniques such as access control lists private VLANs VLAN hopping IP source guard DHCP snooping Authentication Authorization Accounting AAA IP Security IPsec etc Cisco Certified Network Professional CCNP Routing Switching MPLS Routing Configuration and concept of EIGRP OSPF and BGP Switching Virtual LANs VLANs spanning tree protocol STP queuing etc MPLS Multi Protocol Label Switching Basic idea about working types and modes of MPLS penultimate hopping in mpls etc Cisco Certified Network Professional Security ASA Module Knowledge of Control Plane Security Management Plane Security and Data Plane Security Knowledge of Network Telemetary NTP NetFlow Logging NAT fundamental on ASA Firewall filtering technologies ASA modes of deployment ASA failover Security context Reputation based firewall Identity firewall Zone based firewall Projects T E Project Title Temperature Controlled Cooling Fan Academic Year 2016 2017 sem 5 Description This project simply senses the temperature level and turn ON the FAN when temperature is above set limit This project was developed with an aim to control the temperature of devices and reduce the damages of the devices because of heating Title Automatic Plant Watering System Academic Year 2016 2017 sem 6 Description This project simply senses the moisture level and turn ON the water pump when moisture is Education Details January 2018 B E Technology Mumbai Maharashtra Mumbai university H S C Mahatma Gandhi High Maharashtra State Board S S C Mahatma Gandhi High Maharashtra State Board School Junior College Network Security Enginner Network Security Engineer Skill Details Networking Exprience Less than 1 year months Subnetting Supernetting Exprience Less than 1 year months Access Lists Exprience Less than 1 year months ACLS Exprience 6 months Network Address Translation NAT Exprience Less than 1 year months VLAN Exprience Less than 1 year months AAA Exprience Less than 1 year months IPSec Exprience Less than 1 year months ACCESS CONTROL LISTS Exprience 6 months DHCP Snooping Exprience Less than 1 year months Private Vlan Exprience Less than 1 year months VLAN Hopping Exprience Less than 1 year months VPN Exprience Less than 1 year months Routing protocols RIP EIGRP OSPF BGP Exprience Less than 1 year months DM VPN Exprience Less than 1 year months Switching Exprience Less than 1 year months Control Plane Security Exprience Less than 1 year months Data Plane Security Exprience Less than 1 year months Management Plane Security Exprience Less than 1 year months Network Telemetary Exprience Less than 1 year months Firewall Exprience Less than 1 year months Firewall Filtering Technologies Exprience Less than 1 year months ASA Failovers Exprience Less than 1 year months Zone Based Firewall Exprience Less than 1 year months Reputation Based Firewall Exprience Less than 1 year months Security Context Exprience Less than 1 year months Security Exprience Less than 1 year monthsCompany Details company Stormfur Technologies LLP description Network Security Engineer Stromfur Technologies LLP August 2018 Present Troubleshoot firewall related incidents for customers Solve technical problems relating to installing security solutions Analyze security requirements of network system Reviewed configuration and maintained Cisco ASA Firewalls routers and switches Reviewed and modified access control lists ACLs on network switching and routing equipment as needed to maintain security standards Participated in core network team to upgrade corporate network Maintained network security technologies and services Interacted with clients and analyzed operational requirements Install and configured of IPSEC and SSL VPN Reviewed and configured VLAN Routing Protocols RIP OSPF EIGRP NAT Support for client in various networking issues
Generate a Resume for a Network Security Engineer Job
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Operating Systems Windows Linux Ubuntu Network Technologies Cisco Routing and Switching InterVLAN Routing Dynamic Protocols i e RIPv2 RIPng OSPF EIGRP Static Routing ACL VTP VLAN EhterChannel HSRP STP IPv6 Lan Troubleshooting Structured Network Cabling Cisco Firewall and Fortinet Firewall RHEL 6 networks Networking Devices Cisco Routers 1800s 1900s 2600s 2900s 3600s 3800s 7200s etc Cisco Switches Cisco Catalyst 2900s 3700s 4850s etc HP ProLiant Servers Dell Server Lenovo Servers etc Fortinet Firewall Modem etc Server Technologies AD RODC FTP Print Server SCCM WDS DHCP Group Policies DHCP Server DNS Server RIS Server User policies computer policies etc Backup Technologies Server 2016 backup tools Symantec Backup EXEC 12D etc Virtualisation VMWare ESXi VMware Workstation Oracle VirtualBox GNS3 Network Simulator etc Education Details MSC AISECT university in distance education B Com Jiwaji University Sr Network Engineer Sr Network Engineer Cloudatix Network Pvt Ltd Skill Details CISCO Exprience 43 months DHCP Exprience 43 months DNS Exprience 43 months FTP Exprience 43 months LAN Exprience 43 monthsCompany Details company Cloudatix Network Pvt Ltd description 18 Project Routers Switches and Server Configuration with Group Policies Client Railwire Railtel Corporation of India Ltd Mumbai Type of Project Configuration of WiFi AP of Railway Station in Maharashtra State Role Sr Network Engineer Roles responsibilities Earthing trenching for equipment Making plans for preparing station to WiFi environment including cabling installation commissioning handing over etc Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Asha MMPC description Project Routers Switches and Server Configuration with Group Policies Client Asha MMPC Bali Pali Rajasthan Type of Project Configuration DPMCU Milknet Server EMS Server QMS Server etc Role IT Executive Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Interface Techno System description Project Routers Switches and Server Configuration with Group Policies Client The Scindia School Fort Gwalior MP Type of Project Configuration and Implementation Role Network Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 professional based network Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account company Interface Techno System description Project Network Implementation and Configuration Client M s Teva API India Pvt Ltd Bhind MP Type of Project Implementation and Configuration Role Network Support Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Configuration Maintenance check Point Endpoint Security MI Management Console for Laptop Users Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Logging Monitoring Calls using CA Unicenter Service Desk Manager Maintaining Management windows XP professional based network Installation Configuration troubleshooting of Microsoft Outlook Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account Issue E Token for laptop user Managing more than 350 Desktops and Laptops Taking differential and full backups of the server through Symantec Backup Exec 12D Restoring the Files which got corrupted or deleted accidentally Handling escalations of desktop calls from remote locations Monthly Weekly Report Generations for the servers Preparing MIS vendor inventory management reports company Nava Bharat Press P Ltd description Role System Engineer Roles responsibilities Server Management Backup management Helpdesk SLA monitoring and incident management Hosting client meeting at scheduled interval System Management and Troubleshooting Hardware Troubleshooting Additional Qualification Certifications Manual and Computerized accounting with Tally ERP9 Tally certification from Tally Academy
Generate a Resume for a Network Security Engineer Job
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Technical Expertise Cisco ASA Checkpoint firewall GAIA Splat Palo Alto firewalls Firewall management tools Cisco security management CSM Checkpoint Smart center Palo Alto Panorama F5 load balancer LTM Networking Hands on Cisco Router and Cisco Switches Security Management Event Management RSAEnvision 4 1 Ticketing tools BMC Remedy Service now Other Technologies Software languages Python VB ScriptingEducation Details January 2006 to January 2010 Bachelor of Engineering Information Technology Mumbai Maharashtra Mumbai University Senior Network security Analyst Senior Network security Analyst Accenture Skill Details FIREWALLS Exprience 97 months CISCO Exprience 89 months SECURITY Exprience 72 months FIREWALL Exprience 45 months CHECKPOINT Exprience 44 monthsCompany Details company Accenture description Install configure upgrades and troubleshoot Cisco ASA firewalls 5500 X which includes Single and multi context firewalls F5 LTM configuration VIP pools SSL offloading certificate renewals Code upgrade and troubleshoot issues Pulse secure Juniper management includes creating Roles Realm polices for remote access reverse proxy and Code upgrade PAC file configuration Preparing design documents HLD LLD IP Schema and Configuration of all network devices as per customer requirements in data center environment Incident Management Change management Problem Management ITIL process Key projects Worked on resiliency project like firewall policy lockdown Software code upgrade on all firewalls and load balancers End to end co ordination for firewall deployment Tools Cisco security manager 4 x company Zensar Technologies description Install Upgrades Checkpoint firewalls GAIA R75 R77 and policy deployment Troubleshoot checkpoint firewalls Palo alto firewall and Cisco ASA s for multiple sites belongs to US Canada and EMEA region Configure upgrades troubleshoot Cisco Routers Cisco 29xx 28xx 19xx and Cisco switches 2960 3560 and Cisco Meraki AP in Meraki Cloud F5 LTM configuration and troubleshooting the operational issues company Infosys Technologies description Responsibilities Install configure upgrade and troubleshoot checkpoint firewalls Cisco Routers Switches Configure monitor and troubleshoot issues within organization LAN WAN and customer Connectivity networks Interface with vendors and service providers ensuring that hardware or software problems were dealt with efficiently and effectively with minimal downtime company HCL Comnet description Responsibilities Event moitoring and administration of RSA enVision 4 1 SIEM Proficient in researching traffic patterns to identify false positives and or malicious traffic within IDS IPS scanners Qualis and firewalls Experience in writing correlation rules parsers developing UDS for unsupported device logs analyze a large volume of security events while maintaining a high quality of analysis Change Configuration Management exposure company Wipro Technologies description Administrator Manage and troubleshoot multi vendor Network Infrastructure consisting of Cisco Juniper Platforms Cisco Router 3845 Cisco stack wise switches 3750E and 2960 access switch Cisco 4500 chassis Cisco 5550 20 ASA firewalls Juniper SA 6500 SSL VPN Provisioning and troubleshooting access issues related to RSA and Entrust 2FA User Accounts Taking all network and security devices configuration back up on weekly and monthly basis
Generate a Resume for a Network Security Engineer Job
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Operating Systems Windows Linux Ubuntu Network Technologies Cisco Routing and Switching InterVLAN Routing Dynamic Protocols i e RIPv2 RIPng OSPF EIGRP Static Routing ACL VTP VLAN EhterChannel HSRP STP IPv6 Lan Troubleshooting Structured Network Cabling Cisco Firewall and Fortinet Firewall RHEL 6 networks Networking Devices Cisco Routers 1800s 1900s 2600s 2900s 3600s 3800s 7200s etc Cisco Switches Cisco Catalyst 2900s 3700s 4850s etc HP ProLiant Servers Dell Server Lenovo Servers etc Fortinet Firewall Modem etc Server Technologies AD RODC FTP Print Server SCCM WDS DHCP Group Policies DHCP Server DNS Server RIS Server User policies computer policies etc Backup Technologies Server 2016 backup tools Symantec Backup EXEC 12D etc Virtualisation VMWare ESXi VMware Workstation Oracle VirtualBox GNS3 Network Simulator etc Education Details MSC AISECT university in distance education B Com Jiwaji University Sr Network Engineer Sr Network Engineer Cloudatix Network Pvt Ltd Skill Details CISCO Exprience 43 months DHCP Exprience 43 months DNS Exprience 43 months FTP Exprience 43 months LAN Exprience 43 monthsCompany Details company Cloudatix Network Pvt Ltd description 18 Project Routers Switches and Server Configuration with Group Policies Client Railwire Railtel Corporation of India Ltd Mumbai Type of Project Configuration of WiFi AP of Railway Station in Maharashtra State Role Sr Network Engineer Roles responsibilities Earthing trenching for equipment Making plans for preparing station to WiFi environment including cabling installation commissioning handing over etc Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Asha MMPC description Project Routers Switches and Server Configuration with Group Policies Client Asha MMPC Bali Pali Rajasthan Type of Project Configuration DPMCU Milknet Server EMS Server QMS Server etc Role IT Executive Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2008 R2 2012 R2 2016 Active Directory FTP DNS DHCP TFTP Troubleshooting LAN WAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 10 based network Installing Configuring Network Printers Assigning proper rights on shared drives User Groups management and assigning rights according to organization requirements company Interface Techno System description Project Routers Switches and Server Configuration with Group Policies Client The Scindia School Fort Gwalior MP Type of Project Configuration and Implementation Role Network Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Maintaining Management windows 7 professional based network Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account company Interface Techno System description Project Network Implementation and Configuration Client M s Teva API India Pvt Ltd Bhind MP Type of Project Implementation and Configuration Role Network Support Engineer Roles responsibilities Implementing and maintaining backup schedules Upgrading and backups of Cisco router configuration files Installation Configuration and Administration of Windows Servers 2000 2003 2008 R2 2012 R2 Active Directory FTP DNS DHCP TFTP Linux OS Working on troubleshooting of complex LAN infrastructure Settings of the networking devices Cisco Router switches co coordinating with the system Network administrator during implementation Configuration Maintenance check Point Endpoint Security MI Management Console for Laptop Users Regular Health Checking of File Servers Application Servers for Security violation Disk Spaces etc Logging Monitoring Calls using CA Unicenter Service Desk Manager Maintaining Management windows XP professional based network Installation Configuration troubleshooting of Microsoft Outlook Installing Configuring Network Printers Installing Server side Software s Utilities Assigning proper rights on shared drives Managing user account Issue E Token for laptop user Managing more than 350 Desktops and Laptops Taking differential and full backups of the server through Symantec Backup Exec 12D Restoring the Files which got corrupted or deleted accidentally Handling escalations of desktop calls from remote locations Monthly Weekly Report Generations for the servers Preparing MIS vendor inventory management reports company Nava Bharat Press P Ltd description Role System Engineer Roles responsibilities Server Management Backup management Helpdesk SLA monitoring and incident management Hosting client meeting at scheduled interval System Management and Troubleshooting Hardware Troubleshooting Additional Qualification Certifications Manual and Computerized accounting with Tally ERP9 Tally certification from Tally Academy
Generate a Resume for a Network Security Engineer Job
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Skill Set Experience in Implementing and troubleshooting network security solutions Planning and Implementation knowledge of multi vendor firewalls Cisco ASA Checkpoint Upto R 80 Juniper Netscreen Fortinet FWSM Familiarity with the latest hardware and network security technologies Excellent analytical and problem solving skills Skilled in analyzing and monitoring network security solutions using a variety of Monitoring solutions Zenoss Solarwinds Cisco Prime Work Experience on multi client data center environments Knowledge and Work experience on Firewall IOS Upgrade projects Configuration of F5 load balancers SSL certificate updates I Rule F5 upgrades Configuration of Cisco Routers series 1800 1900 2500 2600 2800 3600 Nexus 5k 7k Configuration of Cisco switches series 2960 3750 catalyst 4500 3600 Working knowledge of Bluecoat Proxy Knowledge of ITIL process Education Details September 2006 to August 2011 Bachelor of Engineering BE Electronics Pune Maharashtra A I S S M S College of Engineering University of Pune July 2004 to February 2006 Higher Secondary Certificate Science Pune Maharashtra Sinhgad College University Of Pune June 2003 to March 2004 secondary school certificate SSC science Pune Maharashtra M E S Boys High School Maharashtra Pune Network and Security Engineer Network and Security Engineer Capita Skill Details Network Security Exprience 72 months CHECKPOINT Exprience 72 months CISCO Exprience 72 months CISCO ASA Exprience 72 months Cisco routing and switching Exprience 60 months Loadbalncing F5 Exprience 60 months security Exprience Less than 1 year months Cisco Exprience Less than 1 year months VPN Exprience Less than 1 year months LAN Exprience Less than 1 year months Networking Exprience Less than 1 year monthsCompany Details company Capita description Work on Client Shared Network and Security infra Plan Implement and troubleshoot customer requests Monitor Datacenter infra 24 7 Work as On call engineer for weekends to provide Out of office support company Capgemini India Pvt Ltd description Part of UK India NOC Work on Client dedicated infra Undergo Client infra handover sessions to streamline client on boarding process Act as mentor for juniors Attend Weekly CAAB calls to represent critical Changes company Sungard Availability Services description Plan Troubleshoot and Implement Client network requests Project Work Internet BW upgrade Downgrade Decommission DR test planning and implementation Setting up L3VPN s for customers company SunGard Software Solutions description Maintain Client Documentation Work on datacenter Remediation Project DNS record Management SunGard Availability Services
Generate a Resume for a Network Security Engineer Job
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Skill Set Experience in Implementing and troubleshooting network security solutions Planning and Implementation knowledge of multi vendor firewalls Cisco ASA Checkpoint Upto R 80 Juniper Netscreen Fortinet FWSM Familiarity with the latest hardware and network security technologies Excellent analytical and problem solving skills Skilled in analyzing and monitoring network security solutions using a variety of Monitoring solutions Zenoss Solarwinds Cisco Prime Work Experience on multi client data center environments Knowledge and Work experience on Firewall IOS Upgrade projects Configuration of F5 load balancers SSL certificate updates I Rule F5 upgrades Configuration of Cisco Routers series 1800 1900 2500 2600 2800 3600 Nexus 5k 7k Configuration of Cisco switches series 2960 3750 catalyst 4500 3600 Working knowledge of Bluecoat Proxy Knowledge of ITIL process Education Details September 2006 to August 2011 Bachelor of Engineering BE Electronics Pune Maharashtra A I S S M S College of Engineering University of Pune July 2004 to February 2006 Higher Secondary Certificate Science Pune Maharashtra Sinhgad College University Of Pune June 2003 to March 2004 secondary school certificate SSC science Pune Maharashtra M E S Boys High School Maharashtra Pune Network and Security Engineer Network and Security Engineer Capita Skill Details Network Security Exprience 72 months CHECKPOINT Exprience 72 months CISCO Exprience 72 months CISCO ASA Exprience 72 months Cisco routing and switching Exprience 60 months Loadbalncing F5 Exprience 60 months security Exprience Less than 1 year months Cisco Exprience Less than 1 year months VPN Exprience Less than 1 year months LAN Exprience Less than 1 year months Networking Exprience Less than 1 year monthsCompany Details company Capita description Work on Client Shared Network and Security infra Plan Implement and troubleshoot customer requests Monitor Datacenter infra 24 7 Work as On call engineer for weekends to provide Out of office support company Capgemini India Pvt Ltd description Part of UK India NOC Work on Client dedicated infra Undergo Client infra handover sessions to streamline client on boarding process Act as mentor for juniors Attend Weekly CAAB calls to represent critical Changes company Sungard Availability Services description Plan Troubleshoot and Implement Client network requests Project Work Internet BW upgrade Downgrade Decommission DR test planning and implementation Setting up L3VPN s for customers company SunGard Software Solutions description Maintain Client Documentation Work on datacenter Remediation Project DNS record Management SunGard Availability Services
Generate a Resume for a Network Security Engineer Job
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Technical Expertise Cisco ASA Checkpoint firewall GAIA Splat Palo Alto firewalls Firewall management tools Cisco security management CSM Checkpoint Smart center Palo Alto Panorama F5 load balancer LTM Networking Hands on Cisco Router and Cisco Switches Security Management Event Management RSAEnvision 4 1 Ticketing tools BMC Remedy Service now Other Technologies Software languages Python VB ScriptingEducation Details January 2006 to January 2010 Bachelor of Engineering Information Technology Mumbai Maharashtra Mumbai University Senior Network security Analyst Senior Network security Analyst Accenture Skill Details FIREWALLS Exprience 97 months CISCO Exprience 89 months SECURITY Exprience 72 months FIREWALL Exprience 45 months CHECKPOINT Exprience 44 monthsCompany Details company Accenture description Install configure upgrades and troubleshoot Cisco ASA firewalls 5500 X which includes Single and multi context firewalls F5 LTM configuration VIP pools SSL offloading certificate renewals Code upgrade and troubleshoot issues Pulse secure Juniper management includes creating Roles Realm polices for remote access reverse proxy and Code upgrade PAC file configuration Preparing design documents HLD LLD IP Schema and Configuration of all network devices as per customer requirements in data center environment Incident Management Change management Problem Management ITIL process Key projects Worked on resiliency project like firewall policy lockdown Software code upgrade on all firewalls and load balancers End to end co ordination for firewall deployment Tools Cisco security manager 4 x company Zensar Technologies description Install Upgrades Checkpoint firewalls GAIA R75 R77 and policy deployment Troubleshoot checkpoint firewalls Palo alto firewall and Cisco ASA s for multiple sites belongs to US Canada and EMEA region Configure upgrades troubleshoot Cisco Routers Cisco 29xx 28xx 19xx and Cisco switches 2960 3560 and Cisco Meraki AP in Meraki Cloud F5 LTM configuration and troubleshooting the operational issues company Infosys Technologies description Responsibilities Install configure upgrade and troubleshoot checkpoint firewalls Cisco Routers Switches Configure monitor and troubleshoot issues within organization LAN WAN and customer Connectivity networks Interface with vendors and service providers ensuring that hardware or software problems were dealt with efficiently and effectively with minimal downtime company HCL Comnet description Responsibilities Event moitoring and administration of RSA enVision 4 1 SIEM Proficient in researching traffic patterns to identify false positives and or malicious traffic within IDS IPS scanners Qualis and firewalls Experience in writing correlation rules parsers developing UDS for unsupported device logs analyze a large volume of security events while maintaining a high quality of analysis Change Configuration Management exposure company Wipro Technologies description Administrator Manage and troubleshoot multi vendor Network Infrastructure consisting of Cisco Juniper Platforms Cisco Router 3845 Cisco stack wise switches 3750E and 2960 access switch Cisco 4500 chassis Cisco 5550 20 ASA firewalls Juniper SA 6500 SSL VPN Provisioning and troubleshooting access issues related to RSA and Entrust 2FA User Accounts Taking all network and security devices configuration back up on weekly and monthly basis
Generate a Resume for a Network Security Engineer Job
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Communication Skills My writing skills in English is very good and I am certainly a clear speaker Being comfortable speaking in front of an audience I can easily facilitate meetings and brainstorming sessions Interpersonal Skills As a friendly polite person with positive attitude I work well with others and deal with difficult situations in a careful and considerate manner Learning Skills I have a high capacity for learning pick up new skills and ideas quickly and generally thrive on challenges Enthusiasm and creativity give me an edge on difficult projects Problem Solving Skills My analytical skills help me troubleshoot problems and uncover root causes I am creative and tenacious Education Details July 2012 to April 2015 Bachelor of Science INFORMATION TECHNOLOGY Mumbai Maharashtra Akbar Peerbhoy College of Comm Eco University of Mumbai June 2008 to April 2010 Jaunpur Uttar Pradesh Janta Inter College Jaunpur May 2006 to April 2008 Jaunpur Uttar Pradesh Inter College Jaunpur Network Security Engineer Skill Details Network Security Network Administration Firewall and VPN Configuration Routing and Switching Exprience 24 monthsCompany Details company Karvy Innotech LTD description à  Managing network of Mahindra Mahindra Financial services limited both internal and at PAN India level à  Installation setup configuration troubleshooting Tuning diagnostics and maintenance of IT security related Equipment à  Maintaining all network devices such as Routers Switches Firewall Wi Fi Devices à  Troubleshoot performance and availability issues on security devices such as firewalls UTM Content Filtering solutions and Handling daily calls related to network and network security à  Manage and administer the VPN connectivity with organization s clients à  Implement Policy Changes Configure URL filtering security policies on UTM appliances à  Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes à  Follow the SLA s and procedures already defined for security device management à  Co ordinating with ISPs like TATA Airtel Reliance Vodafone Sify Tikona HCL Comnet for all WAN related issues à  Configuration and Troubleshooting of Site to Site IPSEC VPN between HO and Remote Branches à  Maintaining inventory on monthly basis of all network devices à  LAN Connectivity issues Crimping Rack Mounting Reporting to CISO of Mahindra Finance for all network related queries and solutions
Generate a Resume for a Network Security Engineer Job
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Communication Skills My writing skills in English is very good and I am certainly a clear speaker Being comfortable speaking in front of an audience I can easily facilitate meetings and brainstorming sessions Interpersonal Skills As a friendly polite person with positive attitude I work well with others and deal with difficult situations in a careful and considerate manner Learning Skills I have a high capacity for learning pick up new skills and ideas quickly and generally thrive on challenges Enthusiasm and creativity give me an edge on difficult projects Problem Solving Skills My analytical skills help me troubleshoot problems and uncover root causes I am creative and tenacious Education Details July 2012 to April 2015 Bachelor of Science INFORMATION TECHNOLOGY Mumbai Maharashtra Akbar Peerbhoy College of Comm Eco University of Mumbai June 2008 to April 2010 Jaunpur Uttar Pradesh Janta Inter College Jaunpur May 2006 to April 2008 Jaunpur Uttar Pradesh Inter College Jaunpur Network Security Engineer Skill Details Network Security Network Administration Firewall and VPN Configuration Routing and Switching Exprience 24 monthsCompany Details company Karvy Innotech LTD description à  Managing network of Mahindra Mahindra Financial services limited both internal and at PAN India level à  Installation setup configuration troubleshooting Tuning diagnostics and maintenance of IT security related Equipment à  Maintaining all network devices such as Routers Switches Firewall Wi Fi Devices à  Troubleshoot performance and availability issues on security devices such as firewalls UTM Content Filtering solutions and Handling daily calls related to network and network security à  Manage and administer the VPN connectivity with organization s clients à  Implement Policy Changes Configure URL filtering security policies on UTM appliances à  Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes à  Follow the SLA s and procedures already defined for security device management à  Co ordinating with ISPs like TATA Airtel Reliance Vodafone Sify Tikona HCL Comnet for all WAN related issues à  Configuration and Troubleshooting of Site to Site IPSEC VPN between HO and Remote Branches à  Maintaining inventory on monthly basis of all network devices à  LAN Connectivity issues Crimping Rack Mounting Reporting to CISO of Mahindra Finance for all network related queries and solutions
Generate a Resume for a Network Security Engineer Job
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Skill Set Cisco Certified Network Associates CCNA Basic knowledge of networking such as Ethernet mediums ethernet communication types of Ethernet communication devices etc IPv4 Subnetting Supernetting Basic configuration of Routing Switching Access lists Network Address Translation NAT Virtual LANs VLANs etc Cisco Certified Network Associates CCNA Security Basic security goals and need Different types of attacks like access attacks reconnaissance strategies etc Basic configuration of firewalls Mitigation techniques such as access control lists private VLANs VLAN hopping IP source guard DHCP snooping Authentication Authorization Accounting AAA IP Security IPsec etc Cisco Certified Network Professional CCNP Routing Switching MPLS Routing Configuration and concept of EIGRP OSPF and BGP Switching Virtual LANs VLANs spanning tree protocol STP queuing etc MPLS Multi Protocol Label Switching Basic idea about working types and modes of MPLS penultimate hopping in mpls etc Cisco Certified Network Professional Security ASA Module Knowledge of Control Plane Security Management Plane Security and Data Plane Security Knowledge of Network Telemetary NTP NetFlow Logging NAT fundamental on ASA Firewall filtering technologies ASA modes of deployment ASA failover Security context Reputation based firewall Identity firewall Zone based firewall Projects T E Project Title Temperature Controlled Cooling Fan Academic Year 2016 2017 sem 5 Description This project simply senses the temperature level and turn ON the FAN when temperature is above set limit This project was developed with an aim to control the temperature of devices and reduce the damages of the devices because of heating Title Automatic Plant Watering System Academic Year 2016 2017 sem 6 Description This project simply senses the moisture level and turn ON the water pump when moisture is Education Details January 2018 B E Technology Mumbai Maharashtra Mumbai university H S C Mahatma Gandhi High Maharashtra State Board S S C Mahatma Gandhi High Maharashtra State Board School Junior College Network Security Enginner Network Security Engineer Skill Details Networking Exprience Less than 1 year months Subnetting Supernetting Exprience Less than 1 year months Access Lists Exprience Less than 1 year months ACLS Exprience 6 months Network Address Translation NAT Exprience Less than 1 year months VLAN Exprience Less than 1 year months AAA Exprience Less than 1 year months IPSec Exprience Less than 1 year months ACCESS CONTROL LISTS Exprience 6 months DHCP Snooping Exprience Less than 1 year months Private Vlan Exprience Less than 1 year months VLAN Hopping Exprience Less than 1 year months VPN Exprience Less than 1 year months Routing protocols RIP EIGRP OSPF BGP Exprience Less than 1 year months DM VPN Exprience Less than 1 year months Switching Exprience Less than 1 year months Control Plane Security Exprience Less than 1 year months Data Plane Security Exprience Less than 1 year months Management Plane Security Exprience Less than 1 year months Network Telemetary Exprience Less than 1 year months Firewall Exprience Less than 1 year months Firewall Filtering Technologies Exprience Less than 1 year months ASA Failovers Exprience Less than 1 year months Zone Based Firewall Exprience Less than 1 year months Reputation Based Firewall Exprience Less than 1 year months Security Context Exprience Less than 1 year months Security Exprience Less than 1 year monthsCompany Details company Stormfur Technologies LLP description Network Security Engineer Stromfur Technologies LLP August 2018 Present Troubleshoot firewall related incidents for customers Solve technical problems relating to installing security solutions Analyze security requirements of network system Reviewed configuration and maintained Cisco ASA Firewalls routers and switches Reviewed and modified access control lists ACLs on network switching and routing equipment as needed to maintain security standards Participated in core network team to upgrade corporate network Maintained network security technologies and services Interacted with clients and analyzed operational requirements Install and configured of IPSEC and SSL VPN Reviewed and configured VLAN Routing Protocols RIP OSPF EIGRP NAT Support for client in various networking issues
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Communication Skills My writing skills in English is very good and I am certainly a clear speaker Being comfortable speaking in front of an audience I can easily facilitate meetings and brainstorming sessions Interpersonal Skills As a friendly polite person with positive attitude I work well with others and deal with difficult situations in a careful and considerate manner Learning Skills I have a high capacity for learning pick up new skills and ideas quickly and generally thrive on challenges Enthusiasm and creativity give me an edge on difficult projects Problem Solving Skills My analytical skills help me troubleshoot problems and uncover root causes I am creative and tenacious Education Details July 2012 to April 2015 Bachelor of Science INFORMATION TECHNOLOGY Mumbai Maharashtra Akbar Peerbhoy College of Comm Eco University of Mumbai June 2008 to April 2010 Jaunpur Uttar Pradesh Janta Inter College Jaunpur May 2006 to April 2008 Jaunpur Uttar Pradesh Inter College Jaunpur Network Security Engineer Skill Details Network Security Network Administration Firewall and VPN Configuration Routing and Switching Exprience 24 monthsCompany Details company Karvy Innotech LTD description à  Managing network of Mahindra Mahindra Financial services limited both internal and at PAN India level à  Installation setup configuration troubleshooting Tuning diagnostics and maintenance of IT security related Equipment à  Maintaining all network devices such as Routers Switches Firewall Wi Fi Devices à  Troubleshoot performance and availability issues on security devices such as firewalls UTM Content Filtering solutions and Handling daily calls related to network and network security à  Manage and administer the VPN connectivity with organization s clients à  Implement Policy Changes Configure URL filtering security policies on UTM appliances à  Monitor alerts received from the monitoring systems and take appropriate action based on the defined processes à  Follow the SLA s and procedures already defined for security device management à  Co ordinating with ISPs like TATA Airtel Reliance Vodafone Sify Tikona HCL Comnet for all WAN related issues à  Configuration and Troubleshooting of Site to Site IPSEC VPN between HO and Remote Branches à  Maintaining inventory on monthly basis of all network devices à  LAN Connectivity issues Crimping Rack Mounting Reporting to CISO of Mahindra Finance for all network related queries and solutions
Generate a Resume for a Network Security Engineer Job
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Technical Expertise Cisco ASA Checkpoint firewall GAIA Splat Palo Alto firewalls Firewall management tools Cisco security management CSM Checkpoint Smart center Palo Alto Panorama F5 load balancer LTM Networking Hands on Cisco Router and Cisco Switches Security Management Event Management RSAEnvision 4 1 Ticketing tools BMC Remedy Service now Other Technologies Software languages Python VB ScriptingEducation Details January 2006 to January 2010 Bachelor of Engineering Information Technology Mumbai Maharashtra Mumbai University Senior Network security Analyst Senior Network security Analyst Accenture Skill Details FIREWALLS Exprience 97 months CISCO Exprience 89 months SECURITY Exprience 72 months FIREWALL Exprience 45 months CHECKPOINT Exprience 44 monthsCompany Details company Accenture description Install configure upgrades and troubleshoot Cisco ASA firewalls 5500 X which includes Single and multi context firewalls F5 LTM configuration VIP pools SSL offloading certificate renewals Code upgrade and troubleshoot issues Pulse secure Juniper management includes creating Roles Realm polices for remote access reverse proxy and Code upgrade PAC file configuration Preparing design documents HLD LLD IP Schema and Configuration of all network devices as per customer requirements in data center environment Incident Management Change management Problem Management ITIL process Key projects Worked on resiliency project like firewall policy lockdown Software code upgrade on all firewalls and load balancers End to end co ordination for firewall deployment Tools Cisco security manager 4 x company Zensar Technologies description Install Upgrades Checkpoint firewalls GAIA R75 R77 and policy deployment Troubleshoot checkpoint firewalls Palo alto firewall and Cisco ASA s for multiple sites belongs to US Canada and EMEA region Configure upgrades troubleshoot Cisco Routers Cisco 29xx 28xx 19xx and Cisco switches 2960 3560 and Cisco Meraki AP in Meraki Cloud F5 LTM configuration and troubleshooting the operational issues company Infosys Technologies description Responsibilities Install configure upgrade and troubleshoot checkpoint firewalls Cisco Routers Switches Configure monitor and troubleshoot issues within organization LAN WAN and customer Connectivity networks Interface with vendors and service providers ensuring that hardware or software problems were dealt with efficiently and effectively with minimal downtime company HCL Comnet description Responsibilities Event moitoring and administration of RSA enVision 4 1 SIEM Proficient in researching traffic patterns to identify false positives and or malicious traffic within IDS IPS scanners Qualis and firewalls Experience in writing correlation rules parsers developing UDS for unsupported device logs analyze a large volume of security events while maintaining a high quality of analysis Change Configuration Management exposure company Wipro Technologies description Administrator Manage and troubleshoot multi vendor Network Infrastructure consisting of Cisco Juniper Platforms Cisco Router 3845 Cisco stack wise switches 3750E and 2960 access switch Cisco 4500 chassis Cisco 5550 20 ASA firewalls Juniper SA 6500 SSL VPN Provisioning and troubleshooting access issues related to RSA and Entrust 2FA User Accounts Taking all network and security devices configuration back up on weekly and monthly basis
Generate a Resume for a Network Security Engineer Job
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Skill Set Experience in Implementing and troubleshooting network security solutions Planning and Implementation knowledge of multi vendor firewalls Cisco ASA Checkpoint Upto R 80 Juniper Netscreen Fortinet FWSM Familiarity with the latest hardware and network security technologies Excellent analytical and problem solving skills Skilled in analyzing and monitoring network security solutions using a variety of Monitoring solutions Zenoss Solarwinds Cisco Prime Work Experience on multi client data center environments Knowledge and Work experience on Firewall IOS Upgrade projects Configuration of F5 load balancers SSL certificate updates I Rule F5 upgrades Configuration of Cisco Routers series 1800 1900 2500 2600 2800 3600 Nexus 5k 7k Configuration of Cisco switches series 2960 3750 catalyst 4500 3600 Working knowledge of Bluecoat Proxy Knowledge of ITIL process Education Details September 2006 to August 2011 Bachelor of Engineering BE Electronics Pune Maharashtra A I S S M S College of Engineering University of Pune July 2004 to February 2006 Higher Secondary Certificate Science Pune Maharashtra Sinhgad College University Of Pune June 2003 to March 2004 secondary school certificate SSC science Pune Maharashtra M E S Boys High School Maharashtra Pune Network and Security Engineer Network and Security Engineer Capita Skill Details Network Security Exprience 72 months CHECKPOINT Exprience 72 months CISCO Exprience 72 months CISCO ASA Exprience 72 months Cisco routing and switching Exprience 60 months Loadbalncing F5 Exprience 60 months security Exprience Less than 1 year months Cisco Exprience Less than 1 year months VPN Exprience Less than 1 year months LAN Exprience Less than 1 year months Networking Exprience Less than 1 year monthsCompany Details company Capita description Work on Client Shared Network and Security infra Plan Implement and troubleshoot customer requests Monitor Datacenter infra 24 7 Work as On call engineer for weekends to provide Out of office support company Capgemini India Pvt Ltd description Part of UK India NOC Work on Client dedicated infra Undergo Client infra handover sessions to streamline client on boarding process Act as mentor for juniors Attend Weekly CAAB calls to represent critical Changes company Sungard Availability Services description Plan Troubleshoot and Implement Client network requests Project Work Internet BW upgrade Downgrade Decommission DR test planning and implementation Setting up L3VPN s for customers company SunGard Software Solutions description Maintain Client Documentation Work on datacenter Remediation Project DNS record Management SunGard Availability Services
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Skill Set Cisco Certified Network Associates CCNA Basic knowledge of networking such as Ethernet mediums ethernet communication types of Ethernet communication devices etc IPv4 Subnetting Supernetting Basic configuration of Routing Switching Access lists Network Address Translation NAT Virtual LANs VLANs etc Cisco Certified Network Associates CCNA Security Basic security goals and need Different types of attacks like access attacks reconnaissance strategies etc Basic configuration of firewalls Mitigation techniques such as access control lists private VLANs VLAN hopping IP source guard DHCP snooping Authentication Authorization Accounting AAA IP Security IPsec etc Cisco Certified Network Professional CCNP Routing Switching MPLS Routing Configuration and concept of EIGRP OSPF and BGP Switching Virtual LANs VLANs spanning tree protocol STP queuing etc MPLS Multi Protocol Label Switching Basic idea about working types and modes of MPLS penultimate hopping in mpls etc Cisco Certified Network Professional Security ASA Module Knowledge of Control Plane Security Management Plane Security and Data Plane Security Knowledge of Network Telemetary NTP NetFlow Logging NAT fundamental on ASA Firewall filtering technologies ASA modes of deployment ASA failover Security context Reputation based firewall Identity firewall Zone based firewall Projects T E Project Title Temperature Controlled Cooling Fan Academic Year 2016 2017 sem 5 Description This project simply senses the temperature level and turn ON the FAN when temperature is above set limit This project was developed with an aim to control the temperature of devices and reduce the damages of the devices because of heating Title Automatic Plant Watering System Academic Year 2016 2017 sem 6 Description This project simply senses the moisture level and turn ON the water pump when moisture is Education Details January 2018 B E Technology Mumbai Maharashtra Mumbai university H S C Mahatma Gandhi High Maharashtra State Board S S C Mahatma Gandhi High Maharashtra State Board School Junior College Network Security Enginner Network Security Engineer Skill Details Networking Exprience Less than 1 year months Subnetting Supernetting Exprience Less than 1 year months Access Lists Exprience Less than 1 year months ACLS Exprience 6 months Network Address Translation NAT Exprience Less than 1 year months VLAN Exprience Less than 1 year months AAA Exprience Less than 1 year months IPSec Exprience Less than 1 year months ACCESS CONTROL LISTS Exprience 6 months DHCP Snooping Exprience Less than 1 year months Private Vlan Exprience Less than 1 year months VLAN Hopping Exprience Less than 1 year months VPN Exprience Less than 1 year months Routing protocols RIP EIGRP OSPF BGP Exprience Less than 1 year months DM VPN Exprience Less than 1 year months Switching Exprience Less than 1 year months Control Plane Security Exprience Less than 1 year months Data Plane Security Exprience Less than 1 year months Management Plane Security Exprience Less than 1 year months Network Telemetary Exprience Less than 1 year months Firewall Exprience Less than 1 year months Firewall Filtering Technologies Exprience Less than 1 year months ASA Failovers Exprience Less than 1 year months Zone Based Firewall Exprience Less than 1 year months Reputation Based Firewall Exprience Less than 1 year months Security Context Exprience Less than 1 year months Security Exprience Less than 1 year monthsCompany Details company Stormfur Technologies LLP description Network Security Engineer Stromfur Technologies LLP August 2018 Present Troubleshoot firewall related incidents for customers Solve technical problems relating to installing security solutions Analyze security requirements of network system Reviewed configuration and maintained Cisco ASA Firewalls routers and switches Reviewed and modified access control lists ACLs on network switching and routing equipment as needed to maintain security standards Participated in core network team to upgrade corporate network Maintained network security technologies and services Interacted with clients and analyzed operational requirements Install and configured of IPSEC and SSL VPN Reviewed and configured VLAN Routing Protocols RIP OSPF EIGRP NAT Support for client in various networking issues
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
Generate a Resume for a Operations Manager Job
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
Generate a Resume for a Operations Manager Job
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
Generate a Resume for a Operations Manager Job
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails