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Generate a Resume for a Operations Manager Job
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Generate a Resume for a Operations Manager Job
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
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Generate a Resume for a Operations Manager Job
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
|
Generate a Resume for a Operations Manager Job
| null |
Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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Generate a Resume for a Operations Manager Job
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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Generate a Resume for a Operations Manager Job
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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Education Details BCA Vinayaka Missions University Operations Manager Operations Manager Skill Details Operations Management Exprience Less than 1 year monthsCompany Details company BNY Mellon International Operations India Pvt Ltd description Organization BNY Mellon International Operations India Pvt Ltd Sept 2009 till date BNY Mellon provides a broad range of products and services in the areas of Investment Management Investment Services and Treasury Services Our customers are institutions corporations and high net worth individuals as well as consultants and advisors who work with them Line of Business LOB Revenue Billing Services R BS Revenue and Billing Services is a Global Center of Excellence that generates invoices and collects fee revenue from Investment Services clients 218 staff across five locations Brooklyn Pittsburgh Syracuse Pune and UK Various Businesses supported are Asset Servicing Corporate Trust Treasury Services Broker Dealer Services and Global Collateral Management Support U S EMEA and APAC Regions Job Profile Operations Manager BNY Mellon International Operations India Pvt Ltd Responsible for daily operations of the Billing Department providing services to institutional clients globally Led a team of professionals responsible for accurate and timely Account setups and Invoice Production on the Billing platforms like Advantage Fiserv FiRRe SunGard Tasked with improving service quality and reducing the overall unbilled revenue Provide guidance to staff in their professional development plans by facilitating appropriate coaching and feedback Other responsibilities include but not limited to audit business resumption planning evaluating emerging technologies fee contract reviews and negotiations with vendors human resources hiring performance management employee personal development rewards recognition programs and defining the strategic direction of the business unit Operations Service Delivery Management Monitor Client KYC s and Compliance monitoring for Institutional clients Manage support and train the team in the drafting and reviewing of standard operating procedures to ensure compliance with US and Global regulations for Billing Assist clients with contract reviews and negotiations Monitor analyze and draft metrics reports on a weekly monthly basis to track progress of compliance efforts to senior management Coordinate with internal stake holders and draft responses to escalated enquiries and client requests Participate in the Risk and Control Self Assessments RCSA concurrence meetings for the LOB Form the first Line of Defense as Operations and take accountability for any Operational Risk Events ORE s Perform root cause analysis of issues and document them accordingly for incident reporting Ensure service delivery standards are always met Green SLA TAT Monitor employee productivity efficiency and performance management Initiate the goal setting exercise for the operations team in the LOB Provide direction to employees according to established policies and management guidance Consistently meet the onshore and offshore stake holders to provide real time updates Organize meetings with functional peer groups to discuss monthly MIS Actively involved in hiring and resource management for all levels within the department Oversee the Employee Assistance Program EAP for the underperforming employees End to end Performance management of staff during semiannual and annual appraisals Established Training and Development as one of the top priority goal for the department and secured senior management funding Cut new hire to on the job competency from three months to two by introducing e learning modules and Brainshark presentations Encourage the team to understand and communicate the company vision and competitive strategy for driving business PLAN TO WIN PLAY TO WIN Initiate quarterly Risk and control self assessments RCSA concurrence reviews with all the process stake holders Project Management Transitions Management PMO Worked as a project manager in BNY Mellon PMO to manage the Transitions of Billing Operations The responsibilities included but were not limited to Understanding expectations technology documentation assessing capacity skillset Executing transition plan process timelines SLAs Escalation Matrix etc Ensuring smooth go live and regular review meetings post transition Conducted analysis on projects to determine ROI and viability of project undertaking before presenting it to the Senior Operations Directors Conceptualized and implemented strategy for capturing Project and Program metrics and funneling that information to easy to understand dashboards Direct Management oversight for a team of 11 employees 8 of which were direct reports Work directly with the Information Technology Architecture team to identify strategic project breakdowns within the program Ensure complete adherence to project management and Toll gate framework Ensure users of the Operations team get the required application accesses Determined lessons learned through post project reviews and integrated findings into program plan Talent Management team function Re structured Organization design to differentiate roles develop career paths easy work rotation Performed skill gap analysis to identify Training and Development opportunities Ensured participation and also tracked effectiveness of Training Programs Developed and implemented Function wide Rewards and Recognitions R R programs Previous Job Profiles in BNY MELLON during overall tenure Assistant Manager and Team Leader Line of Business LOB Global Corporate Trust Billing Enterprise Billing Unit Alternate Investment Services AIS Broker Dealer Services BDS Sub Custodian Fee Billing The Trustee services that are provided e g Admin Services Paying agent services Registrar by BNY Mellon to the Corporate Trust Clients are being billed and Invoiced for generating revenue Worked in the capacity of Assistant Manager and Team Leader during the overall tenure managing multiple teams for different sub functions within billing department Other responsibilities included Assign the Daily work to the team from the respective Mailboxes Ensure equal distribution of all sub activities among the team depending on the volumes and ensure timely completion Monitor the log spreadsheets for all the activities and sub activities which are saved in designated Shared Drive Quality Check of the Transactions processed Work on Efficiency projects Monitor the Onshore and RM emails and respond within the same day after getting them actioned Attend the Daily Handoff call to discuss processed work and updates with onshore counterparts Work on Efficiency six sigma Quality projects Conduct monthly one on ones with the team members and schedule team meetings Mentoring the new and old hires in the team discuss process updates regularly Managing Performance appraisals of employees in the team To be actively involved in the hiring process Participate in Internal and External audits Attend concurrence meetings for Risk and Control self assessment RCSA WORK EXPERIENCE company Wipro Technologies description CLIENT Microsoft Wipro Ltd is an Indian Information Technology services corporation it s a leading global information technology consulting and business process services company Job Profile Worked as an Application Support Engineer Tier II Provided Technical support to Siebel CRM users across the globe from Microsoft Corp Communicated with the users to obtain an understanding of their environment and challenges to troubleshoot the issue and provide solutions Utilized existing structure to translate ticket categories group names to the system structure Identified and escalated issues to the TierIII production support teams as required to ensure they were addressed and resolved Ensured all Siebel CRM user sites were up and running by utilizing proactive monitoring tools which increased customer up time to 95 Trained new engineers in providing proactive support to users Compiled data and department metrics into reports for Management examination of processes MIS Reporting Coordinated development team with business users for system deployment and modifications Actively participated in the STB QTP testing s during the application version releases Perform periodic Application health checks Tested implemented and supported database replication including SQL Server Replication types in an editing environment Perform Role flip of servers at the backend to reduce application downtime Maintained a consistent ETA of 85 month on month for help desk tickets within a 24 48 hour time span Ensured the Knowledge base article s repository is updated regularly to enable the new Engineers to go through them for troubleshooting issues WORK EXPERIENCE company Dell Global Financial Services description for Dell Computer Corporation Aug 29th 2005 till Feb 2007 DELL Inc is one of the world s leading computer systems company Dell designs builds and customizes products and services to satisfy a range of customer requirements from the server storage and professional services needs of the largest global corporations to those of customers at home across 85 countries of the world Dell does business directly with the customers to meet unique needs Job Profile Worked as an Account Receivables Senior Associate for DELL Inc Handling a portfolio of about 500 U S corporate customers Handling a team of 8 senior credit controllers Walking the floor Coaching and guiding the controllers Minimizing credit losses by managing the team to collect delinquent accounts Handling Escalations through Emails and over the phone Identify late stage delinquent accounts and resolve with appropriate verbal and written correspondence or notices Performing Ledger Accounts review Discussing Interim and Annual Appraisals with the team members and to ensure their closure in the stipulated time Research and resolve problem transactions identified on a daily basis Maintain records concerning changes in accounts as a result of negotiations on the collection of customer s outstanding accounts refunds tax credits etc Release Orders with Credit Task Codes from Assigned Queues Intervening communicating with Supporting Departments such as Sales Order Processing etc when there is delayed no response from the same Mentor New hires and assists team members in improving performance as required Setting up and Leading the conference calls with customers and other internal departments to discuss the issues on the accounts and deriving measures to resolve them Taking team hurdles and driving team results Attending weekly and monthly review calls with the Management to discuss process related issues and ways to improvise them Work through real time cases made up of potential order errors or situations where specific customer requirements are not met Makes decisions on how to resolve issues in most expeditious manner Makes recommendations on Business Rules additions designed to capture commonly occurring order errors To keep the motivation level high among the team members by organizing Fun at work activities Also have been nominated as the HR and Transport SPOC for the COE WORK EXPERIENCE GE CAPITAL INTERNATIONAL SERVICES GECIS GE Capital is the financial services unit of the American multinational conglomerate General Electric It provides commercial lending and leasing as well as a range of financial services for commercial aviation energy and support for GE s Industrial business units company description Made outbound calls and sent emails informing Institutional clients about their delinquent payments as per Standard operating procedures Developed One Point Lessons for key customers and shared with the team Maintained 95 accuracy rate throughout the year To generate a daily report on the team s performance this included ways and means of improvement in COE revenue Had gained credibility among the team members and first level of escalation for any issues in the absence of the manager Been single point of contact SPOC for any HR issues in team
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Generate a Resume for a Operations Manager Job
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IT SKILLS Well versed with MS Office and Internet Applications and various ERP systems implemented in the company ie SAGE Flotilla LM ERP Tally 9 WMS Exceed 4000 etc PERSONAL DOSSIER Permanent Address Bandra West Mumbai 400 050Education Details B Com commerce Mumbai Maharashtra Bombay University Mumbai Maharashtra St Andrews College DIM Business Management IGNOU Operations Manager Operations Manager Landmark Insurance Brokers Pvt Ltd Skill Details EMPLOYEE RESOURCE GROUP Exprience 6 months ENTERPRISE RESOURCE PLANNING Exprience 6 months ERP Exprience 6 months MS OFFICE Exprience 6 months Tally Exprience 6 monthsCompany Details company Landmark Insurance Brokers Pvt Ltd description Jan 2019 till Date About the Company One of India Largest Insurance Brokerage firms with offices across 24 states PAN India and a part of the LandmarkGroup with an annual turnover of 2200 cr Position Operations Manager Leading and overseeing a team of 12 people to ensure that the correct work processes and TAT are followed with regards to complete insurance handling from cheque submission right upto policy issuance and support to all offices PAN India for Motor and Health Insurance Ensuring all the data entry of customers is correctly done by the customer service Underwriting of documents and verification Health Motor Costings of Insurance products Followups with Insurance companies Customer complain handling and solutions MIS reporting Ensuring the team is working in line with the operations SOP Conducting weekly briefing with the team Liasing with all PAN India offices for all operational support Handling daily cash transactions Reporting to the Vice President Operations company Trippereri Travels Tours description Jan 2017 to Mar 2018 About the Company A Startup Travel Agency company organising local and international Tours Operations Looked after overall Operations and Administrative Sales functions company Vish Hotel Supplies Pvt Ltd description Jan 2015 Nov 2016 About the Company A distributor of hotel supplies to 5 star International hotels Groups in India for hotel amenities from a international supplier to more than 50 hotels all across India Position Operations Manager Supply Chain Logistics Complete Incharge of running the business from Shipping Imports warehousing right upto Distribution and overseeing all operational related activities for the company Overlooking and managing all aspects of the business and implementing procedures for successful shipping inventory management at the warehouse delivery of material all India plus exports Overseeing all vendor negotiations in addition to the customs warehouse and cha Negotiating with Freight forwarders for best freight rates and quickest delivery times Overseeing the clearance of import shipments and export shipments and liasing with freight forwarders Ensuring that all government and tax compliances are adhered to by the company Ensuring that all benefits of government rebates and duty schemes are received and availed by the customer and company as per the EXIM license held Overseeing that all customers are satisfied with the overall supplies and services of the company Ensuring that all obstacles faced in the supply chain management is smoothened out for hassel free delivery to the customers across India Overseeing account paybles and receivables Overseeing that all stock are maintained in the warehouses and accounting books as per implemented procedures Sourcing out new vendors with high quality manufacturing capabilities for new product manufacture Visiting customers to survey customer satisfaction and address any shortfalls HR function like recruitment interviewing finalizing candidates for the company company GEA Ecoflex Middle East FZE description About the Company GEA Ecoflex part of the GEA Group Germany is one of the largest suppliers of process technology and components for the food and energy industries As an international technology group the Company focuses on sophisticated production processes GEA generates revenues in excess of EUR 5 7 billion annually KEY DELIVERABLES Freight Management Acquire develop and enhance relationships for economical faster modes of freight forwarding for various requirements of the company Developing pricing strategies with an with an eye towards maximizing company s profits by reducing its freight costs by negotiating the pricing for each individual sectors with freight forwarders shipping carrier and ensuring timely delivery of goods to the respective destinations Manage and negotiate the import freight charges with various freight forwarders and Air Lines for Bulk Air shipments moving from Americas Europe Dubai India China Other GCC Countries Identify possible snag loopholes for all consignments moving in and out which may be late for the required deadline and find alternate solutions for meeting the commitment Logistics Management Managing the logistic functions negotiating with transporters for cost effective transport solutions Coordinating with Custom House Agents for ensuring timely clearances and effective transport solutions at reasonable costs Interfacing with airlines shipping lines for transport conducting negotiations for finalizing freight rates to optimize transportation costs ensure damage free transit Monitoring and analyzing the loss in transit and undertaking measures to control the same Co ordinated the schedule mobilization of After sales team to various GCC On shore Off shore European sites Materials Inventory Management Handling the inventory function so as to curtail inventory holding expenses Ensuring the specifications of materials establishing quality quantity for effective inventory control and reducing wastages Managing the disposal of obsolete and retired inventory Warehousing Distributions Planning and maintaining efficient warehouse operations Monitoring receipt inspection storage and distribution of stock Resolving all problems affecting the stores service including staff punctuality day off vacation plan etc Overseeing that all paper work is processed in a timely manner Following up on discrepancies damage expired goods and claims returns back Purchase Procurement Providing support for developing and implementing key procurement strategies for commodities and ensuring that plans are aligned with all contractual statutory requirements while ensuring project schedule Identifying new potential vendors for strategic sourcing ensuring purchase schedules against the purchase plan for timely procurement of all items to ensure smooth manufacturing Vendor Supplier Development Providing support for identifying and negotiating with vendors for procuring essential materials at reasonable price developing vendors for better price quality delivery increased volumes and identifying alternate vendors Developing long term partnerships with local foreign suppliers acquiring techno commercial offers from various vendors Handled Supplier Pre Qualification and Vendor Registrations SIGNIFICANT CONTRIBUTIONS Successfully managed the overall Operations including o Receiving stock Order Dispatch Warehouse Management Special Processes o Inventory Control and Global Purchase o Facility in compliance with ISO 9001 2008 standards o Coordinating and follow up with various factories in Europe US Asia for timely delivery of materials o Carrying out receiving picking packing and shipping average of 45 orders monthly o Maintaining and handling AED 15 million inventories stored at three external warehouses Holds the credit of serving clients in Power Marine Oil and Construction industries including SABIC KSA Played a key role in streamlining inventory identification and tracking system Pivotal in introducing systematic analysis of daily discrepancy reports Generated reports on Standardized receiving stocking checking and housekeeping procedures Abridged a decrease in inventory discrepancies by developing tracking system Successful in meeting 24 hour turnaround goal for most of shipments company Kuehne Nagel LLC description About the Company A worldwide leader in Logistics The company activities are in the global seafreight airfreight overland and contract logistics businesses Successfully managed a team of 3 Executives and reported to General Manager Handling the top Key accounts of the company Successful handling of the entire export Coordination Documentation Played a pivotal role in supervising receiving inventory control storage distribution traffic etc Responsible for maintaining scheduled drivers negotiated rates and routes with truck lines carriers Essayed a key role in handling product distribution security and receivables for clients like United nations and Johnson Johnson Handled Hotel logistics inventory and distribution across the middle east for Marriot and Hilton Group Managed and monitored the smooth movements of all consignments moving as direct imports exports or as transshipment consignments from the Far East Middle East Amman or Egypt and its other branches to its respective destinations also as transshipment into USA by Air Land and Sea Supervised the Entire Customs Clearance for all consignments at various exit entry points for all the direct imports exports or transshipment consignments Billing each Account as per the job completed Keeping track of Revenue of each client on a monthly basis Regular customer visits to ensure smooth operations and address any grievances company DHL Express description About the Company A worldwide leader in Air Express Courrier wholly owned by DPWN Deutsche Post World Net To handle shipments of Key Accountholders with DHL India Tracking and Tracing of shipments Solving problems of undelivered shipments Working as per the DHL standards and service procedures Liasing with operations and network at all DHL stations worldwide to ensure timely deliveries of shipments Proactively keeping the customer informed about the status of their shipments while in transit to delivery Keeping track of the productivity of each team member and updating records Liasing with India operations for inbound freight shipments for clearance and timely deliveries Informing customers about the various paperworks required for sending different shipments to various countries Handled projects for State Bank of India for sending Interest warrants to their customers Globally Keeping complete track of shipments status and informing SBI proactively company WNS Global Services description company Airlink International description About the company An International company with various departments and activities i e Cargo shipping Ticketing And freight forwarding Designation Held Logistic Assistant Operations Executive Job responsibilities Handling the top accounts of the company Answering customer queries request and complaints Sending quotations Billing each Account as per the job completed Preparing export documentation Preparing free Zone documents Liaising with Jebel Ali Port and Dubai Sharjah port Liaising with Shipping companies for export and imports Coordinating Barge loadouts Complete Inventory Management Adhering to professional standards and procedure to achieve the ISO certificate Worked on software packages Exceed 4000 and Flotilla company Serck Services International description Job responsibilities Liaising with the Purchasing Manager in local and international purchases of technical parts Involving import and export formalities Soliciting quotes preparing purchase orders and communicating with suppliers both local and international Receiving and dispatching goods Liaising with suppliers to ensure timely supply of equipments Stock control and inventory Maintenance of reorder levels and par stock Preparing the daily operations report Maintaining the ISO standards which involves efficient recording of data and systematic filing of data company Serck Services International description March 2000 April 2003 About the company A British based multinational company manufacturing radiators oil coolers heat exchangers and Other cooling elements for all purposes Joined the company as Accounts Assistant and promoted to Logistic Assistant in Aug 2001 company Serck Services International description Job responsibilities Maintaining and updating the database of customers and suppliers Handling walk in customers and after sales service calls Preparing Job order Providing timely information and data for the preparation of reports Circulating information through memos and reports Invoicing for four major departments Banking Petty cashiering and preparing reports General office duties
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Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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Generate a Resume for a Operations Manager Job
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Education Details August 2000 B E Electronics Pune Maharashtra Pune University Operations Manager Operations Manager Delta Controls Dubai FZCO Skill Details Company Details company Delta Controls Dubai FZCO description Heading Pune Branch M s Deltannex Integrators Pvt Ltd From Aug 17 till date Designation Operations Manager 1st Employee 1 Reporting to the GM Operations 2 Review of SOW RFQ Assist the proposal Team on the Engineering man hours Project Schedule Organization Chart and Meeting the client for pre sales support 3 Review of SOW RFQ Client s Purchase Order or contract terms conditions 4 Project Execution Plans after through discussion with client consultants 5 Kick of meeting Ad hoc meetings with client 6 Project evaluation in terms of outlays profits 7 Ensuring an appropriate project management framework 8 Management of all contractual and commercial issues related to the project 9 Monitoring reviewing reporting of the project progress 10 Coordinating and fostering teamwork prioritization of team activities 11 Monitor the project budget 12 Apply quality management system and processes 13 Liaison with and reporting to client 14 Monitoring complying with invoicing schedules 15 Compilation and submission of Change Orders Waivers Concessions Responsible for Variation claims with support of proposal team 16 Approving the MRN follow up with procurement team 17 Planning Co ordination of site activities 18 Receive final payment project official closeout 19 Give a Constant Feedback to proposal based on the lessons learnt to correct the earlier mistakes in the future Proposal 20 Preparation of Project Management Reports in terms of Planned vs Actual based on EV Analysis and Scheduled Variances on biweekly Monthly basis 21 Exception Alert reporting to GM on critical issues 22 Maintains contact with all clients in the market area to ensure high levels of client satisfaction 23 Adheres to all company policies procedures and business ethics codes and ensures that they are communicated and implemented within the team 24 Transfer the project to the Project Team with proper internal kick off and provide all the information including e mail communication 25 Clarification e mail phone to customer if any and responses from Customer 26 Site visit for Sales technical discussions 27 Co ordinates with Accounts for Tender Bond if any 28 Submission of offers Tenders 29 Attending TQs Revisions changes from customer 30 Managing revision of offers and costing and submittal if any company HONEYWELL AUTOMATION INDIA LTD description since May 2015 to June 2016 at HONEYWELL Seoul South Korea Roles and Responsibilities 1 Discuss with Honeywell Korea LE PM and Engineering Manager understand the work forecast and communicate it to GES stake holders 2 Understanding Project Work pack scope and collect required design inputs from Honeywell Korea PM and LE 3 Communicating Project Work pack scope and sending required design inputs to GES stake holders OM EM 4 Helping GES office in preparing estimation for GES scope of activities 5 Discuss GES estimation with Honeywell Korea PM LE 6 Coordinate between GES and Honeywell Korea PM LE so that estimation is agreed by both parties 7 Helping GES in preparing JAs 8 Coordinate with Honeywell Korea PM PC to get purchase orders as per JA 9 Coordinate with GES and Honeywell Korea for following activities during project execution a Understanding GES queries and getting them resolved by discussing with Honeywell Korea LE b Communicating Honeywell Korea requirements schedules revised design inputs revised scope Concerns issues Honeywell Korea comments customer comments to GES c Understanding GES Change orders and discussing with Honeywell Korea LE PM d Finalizing change orders e Ensure good quality of GES deliverables by doing spot quality checks f Ensuring that all the procedures standards are being followed at both sides g Ensuring smooth project execution as per agreed project schedules h Ensuring that Deliverables are being sent as per agreed deliverables schedule i Identifying possible issues in project and suggesting corrective actions to both GES Honeywell Korea j Scheduling Project review meetings whenever required k Attending Proto type tests demo Design Review meetings Pre Inspection Meetings Pre KOM KOM whenever required l Ensuring engineer s travel for Pre FAT FAT attending important meetings like KOM Proto type tests etc as mutually agreed for the project m Arranging invitation letters CCVI Work permits etc for visa processing of GES engineers n Ensuring that progress reports are being sent regularly by GES EM o Ensuring that Pre FAT FAT is progressing smoothly 10 Preparing and sending Monthly Progress reports to all the stake holders 11 Arranging monthly teleconference with Honeywell Korea PAS Business Leader Engineering Manager and GES Operations Manager to understand the progress and issues 12 Attending Project review meetings with PM LE EPC whenever required 13 Helping Honeywell Korea Sales Proposal team in understanding GES capabilities and providing required information to them 14 Reviewing customer RFQs and ensure that all requirements are captured in proposals or informing the requirements comments to proposal team Project Manager 15 Attending estimation review meetings TBEs Technical clarification meetings whenever required Projects Completed at HONEYWELL India Project HONEYWELL Role Project Highlights FGP WPMP Client TCO MAC MUSTANG HONEYWELL Team Lead System EPKS DCS SIS FGS Job HARDWARE Configuration C 300 Application Development Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client THE PROJECT IS STILL IN STARTING PHASE SO SCOPE OF WORK IS NOT VERY CLEAR Grain LNG RTLF Client CBI National Grid UK Team Lead Process LNG Tanker Loading System EPKS DCS SIS FGS C 300 Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Design and development of all HARDWARE part as below System Cabinet 01 No Marshalling Cabinet 01 No Network Cabinet 01 No System Architecture Heat and Load Calculation BOM Network and Miscellaneous cord schedule Wiring Schedule C 300 Application development monitoring HMI C E Graphics development monitoring Testing of simple and complex loops using standard methodology along with HMI Integrated Testing Test Reports Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client This was a FAST track project completed successfully Got Appreciations from client AMC TO HPM Migration MX8800 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client AMC TO HPM Migration CCR1 Client Thai Oil Public Co Ltd Team Lead Process Furnace System TPS HPM Controller 1 No Job Planning and Monitoring the below mentioned engineering activities Loop drawing design using Microsoft VISIO Logic Point building using HPM builder PU Calculation and IO Allocation HPM Database preparation Downloading of points on HPM test system Testing of simple and complex loops using standard methodology Focal point for communication with client Timely delivery of the deliverable after ensuring quality check Attending weekly project review meetings telephonic with client Utilities and Offsites Client ENPPI End Client ETHYDCO EGYPT Team Lead Process Utilities for ETHYLENE plant System Experion R410 2 Redundant Controllers 2Nos System Cabinets 4 Nos Marshalling Cabinets 10 Nos Redundant Servers 1 Pair Experion Backup Restore 01 No Process History Database 01 No FDM Server 01 No Engineering Station DCS 01 No Operating Stations DCS 05 No Job Planning the activities like Hardware Engineering Software Engineering and HMI development Responsible for Hardware Engineering for System Marshalling Network Power Distribution Cabinets etc Preparation of BOM Answering the queries or doubts from Client Attending weekly project status meetings with client through video audio conference FAT completed at Abu Dhabi successfully Control Plant 3 Control Plant6 Client JBK Controls End Client Qatar Foundation Qatar Team Lead Process HVAC System ML200 R PLC Experion R410 2 For SCADA only Redundant Controllers 26 Nos System Marshalling Cabinets 60 Nos Redundant Servers 2 Pair FDM Server 01 No Engineering Station DCS 02 No Operating Stations DCS 10 Nos Job Monitored the Wiring schematic preparation activity for all 30 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 30 PLC panels Monitored the internal testing activity of all 30 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR NORTH SIDE UTILITY TUNNEL HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 28 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 28 PLC panels Monitored the internal testing activity of all 28 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR TRUCK MARSHALLING AREA HVAC System Client JBK Controls End Client Qatar Foundation Qatar Team Lead Monitored the Wiring schematic preparation activity for all 6 PLC control panels UPS SYSTEM MARSHALLING Monitored the control panel manufacturing activity for all 6 PLC panels Monitored the internal testing activity of all 6 PLC panels Monitored the FDS document development activity Monitored the FAT document development activity Performed the 2nd level Quality Checks for Wiring Schematics FDS and FAT document Delivered all the deliverables as mentioned above on time Successfully completed the Pre FAT and FAT in presence of client from QATAR Graphics Development Client Chevron Oronite Singapore Team Lead Prepared the estimation for GRAPHICS DEVELOPMENT job using EPKS HMIWEB Display Builder Completed the development activity within schedule with a very proficient team of 3 engineers Performed the 2nd Level Quality Check for all 66 graphics Delivered the developed graphics as per the delivery schedule Very few defects comments noticed by clients which were accepted and implemented TGI Modernization Client KH Engineering B V End User Shell Nederland Raffinaderji B V Amsterdam Team Lead Application engineering for Highway Gateway HG to EPKS migration based on CMPI database Application development for Furnace COIL BALANCING loop Flow Compensation logic development HMI testing and converting old system HMI scripts to ACE Control Modules Performed Quality Check activities by extracting logic parameters Trainings Completed company FOX CONTROLS description Strategically planning and analyzing the basic requirements while setting up the technical infrastructure of the project and reviewing all the project proposals Accountable for PLC and SCADA based application development Perform engineering and commissioning of Process Plants using PLC DRIVES and SCADA Carrying out thorough Documentation of Engineering details related to the project Organizing and managing resources while creating estimates for the project Work Breakdown Structure Project Plan Contingency Plan Schedules preventive maintenance related to instrumentation PLC identifying risks within defined scope quality time and cost constraints Interacted with the customers clients on their projects for providing technical advises feedbacks creating high level requirements Schedule tracking in coordination with site to ensure timely delivery of the Project as planned Proficient in various documentation processes Expert in ensuring the effective utilization of resources human material and facility Plans and project schedules tests etc Adopt at maintaining perfect coordination with the work team all internal external parties to freeze the technical parameters work scope to iron out any ambiguities carrying out work measurements and providing technical validation for jobs Please see Annexure for project details company Fox Controls Dubai description Worked as a foundation member for this startup of business by contacting local customers and providing services as per their requirements ADDITIONAL RESPONSIBILITY Worked as Management Representative for maintaining the ISO 9001 2008 QUALITY SYSTEM Carried out the INTERNAL AUDITS for all the departments in the company for the year 2011 company ENERCON INDIA LIMITED description Completed 7 projects of capacity ranging from 1 2 MW to 8 4 MW as a Commissioning Leader Got hands on experience with Inverter Converter system various power devices like IGBTs thyristors etc Handled SAP system
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Generate a Resume for a Operations Manager Job
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KEY COMPETENCIES Multi Operations Management People Management Customer Services Emails MIS Vendor Client Services Management Cross Functional Coordination Banking Financial Services Transaction Monitoring ATM Operations Prepaid Card Operations Pre Issuance Post Issuance POS Operations JOB PROFILE SKILLS An effective communicator with excellent relationship building interpersonal skills Strong analytical problem solving organizational abilities Extensive experience in managing operations with demonstrated leadership qualities organisational skills during the tenure Managing customer centric operations ensuring customer satisfaction by achieving service quality norms Analyzing of all operational problems customer complaints and take preventive and corrective actions to resolve the same Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information Deft in steering banking back end operations analyzing risks and managing delinquencies with dexterity across applying techniques for maximizing recoveries and minimizing credit losses Analyzed identified training needs of the team members and developing organizing and conducting training programs and manage bottom quartile team to improve their performance Preparing and maintaining daily MIS reports to evaluate the performance and efficiency of the process relate to various verticals Measuring the performance of the processes in terms of efficiency and effectiveness matrix and ensuring adherence to SLA Major Activities Define processes for Field Services were monitored and necessary checks were executed and controlled Also measured Vendor SLA by analyzing the TAT of vendors the Client SLA provided to us As per company procedures handling ensuring vendor s payment issues to be sorted out payments are processed on quarterly basis Appropriately plan and execute each skill of operations in accordance with the department s policies and procedures Manage relationships with business team software development team and other services to achieve project objectives Different software Worked till now a CTL prime Axis Bank Credit Cards b Insight For POS Machine technical operations for Amex MID TID Generation ATOS Venture Infotek c Ticket Management System TATA Communications Private Services Ltd ATM NOC Operations d Branch Portal Yalamanchili Software Exports Ltd Prepaid Cards SBI Bank Zaggle Prepaid Oceans Services Ltd Zaggle Prepaid Ocean Services Pvt Ltd Oct 2017 to Till Date Designation Manager Operations Payment Industry Prepaid Cards INR Education Details Commerce Mumbai Maharashtra Mumbai University Operations Manager Service Manager Operations Payment Industry Prepaid Cards INR FTC Skill Details OPERATIONS Exprience 73 months SATISFACTION Exprience 48 months TRAINING Exprience 24 months NOC Exprience 23 months POINT OF SALE Exprience 20 monthsCompany Details company Zaggle Prepaid Ocean Services Pvt Ltd description Card Operations company Yalamanchili Software Exports Ltd description 24 7 Operations Pvt Ltd Dec 2015 to Feb 2017 Designation Service Manager Operations Payment Industry Prepaid Cards INR FTC Key Contributions A result oriented business professional in planning executing managing processes improving efficiency of operations team building and detailing process information to determine effective result into operations Ensuring PINs generation SLA is maintained and chargeback cases are raised in perfect timeframe Managing email customer services properly and ensuring the emails are replied properly Also ensuring transaction monitoring is properly managed 24 7 Assisting Bankers SBI Associated Banks for their BCP plans by getting executed in the system with the help of DR PR plans vice versa or any other business requirements Expertise in maintaining highest level of quality in operations ensuring adherence to all the quality parameters and procedures as per the stringent norms Lead manage and supervise the execution of external audit engagements and responsible for presenting the findings developing a quality reports to the senior Management and Clients Coach mentor 20 team members to perform at a higher level by giving opportunities providing timely continuous feedback and working with staff to improve their communication time management decision making organization and analytical skills Providing the solutions and services to the client in their own premises with aforesaid count of team members Also ensuring end to end process of PR DR as per client requirements PR DR DR PR by interacting with internal external stakeholders Determining process gaps and designing conducting training programs to enhance operational efficiency and retain talent by providing optimum opportunities for personal and professional growth company Credit Cards description Ensured highest standard of customer satisfaction and quality service developing new policies and procedures to improve based on customer feedback and resolving customer queries via correspondence inbound calls email channels with the strength of 12 16 Team members company AGS Transact Technologies Limited description Key Contributions Lead SPOC to Banks company TATA Communications Payment Solutions Ltd description To make ATMs operational within TAT by analyzing the issue is technical or non technical and also by interacting with internal external stakeholders company Vertex Customer Solutions India Private Ltd description Key Contributions Build positive working relationship with all team members and clients by keeping Management informed of KYC document collection con current audit progress responding timely to Management inquiries understanding the business and conducting self professionally company Financial Inclusion Network Operations Limited description Key Contributions POS Operations Cascading the adherence of process is strictly followed by team members training them to reduce the downtime Managing Stock of EDC Terminals Managing Deployments of terminals through Multiple teams Would have worked with multiple terminal make model Managing Inward Outward QC of applications installed in the POS machines company Venture Infotek Private Ltd description Key Contributions POS Operations company Axis Bank Ltd Customer Services description Aug 2006 to Oct 2009 Ma Foi I smart Designation Team Leader Executive Emails Phone Banking Correspondence Unit Snail Mails
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Generate a Resume for a PMO Job
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Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
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CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Generate a Resume for a PMO Job
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CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Generate a Resume for a PMO Job
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AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
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Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
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Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
| null |
Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
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AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
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Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
| null |
Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
|
Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
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AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
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Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
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CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Generate a Resume for a PMO Job
| null |
CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Generate a Resume for a PMO Job
| null |
CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Generate a Resume for a PMO Job
| null |
Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
| null |
CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
|
Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
| null |
CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
| null |
Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
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Generate a Resume for a PMO Job
| null |
CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
|
Generate a Resume for a PMO Job
| null |
AREA OF EXPERTISE PROFILE Around 10 plus years proven experience with best global brand Wipro with below expertise PMO ITIL Management Process Improvements Project Process Audits Planning Scheduling Effort Issue Risk Tracking Risk Issue Management SLA Management Workforce staffing Resource Management Transition Operations management SKILLS Project Management Tools CA Clarity Visio and Office ITIL Incident management Recruitment and workforce management Technical SAP HR MRS CPRO Confluence Microsoft Office Word PowerPoint Excellent knowledge hands on experience in advanced MS Excel Knowledge on MS Project Sharepoint Reporting Ticket Tool Xtraction CA Service Desk I Tracker Education Details MBA HR and Finance Bengaluru Karnataka RKIMS College Senior Executive PMO Senior Executive PMO Consultant Skill Details OPERATIONS Exprience 125 months STAFFING Exprience 125 months HR Exprience 79 months PMO Exprience 84 monthsCompany Details company Ensono LLP description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro Technology description Roles Responsiblites  à  Responsible for creation of Structured reports and present the same as to Senior Deliery management as per the business requirements à  Design and draft various reports as per the business requirements à  Responsible for creation of MOM chasing people and getting the SLA driven on time by achieving the targets and results on time à  Assist the Project managers in creating the RR s Deputation invoicings billing activites à  Maintaining Clarity and Sharepoint data for service delivery management à  Perform customer invocing at the direction of the CEM and SDM à  Weekly preparation of SLA and KPI data based on the manual tracker sharing with Client senior management à  Project implementation management invoicing and billing management and participate in establishing client s contractual documentation à  Experience in various delivery models like Managed Services Fixed Price T M SLA based Risk and Penalty is required à  Manage the SLA targets and save penalty towards customers Drive SLA calls with 80 plus customers with multiple towers à  SPOC for time on floor analysis TOFA report highlighting the employee tailgating data to high level management à  Ensure for any compliance related issue and floor maintenance à  Ensure asall joining formalities and on boarding activities for new employees à  Identify and drivekey metrics like Billing efficiency Resource Utilization à  Maintain the project library filing recording and reporting systems à  Monitor project progress risks roadblocks and opportunities and manage communications to stakeholders à  Develop Flow charts SOP s ad maintain the process changes database monitor the severity calls à  Prepare Monthly reports Operational report Capacity utilization report Timesheet report SLA compliancereport Quarterly report Operational report quarter trends Internal report Allowances Billing reports Repository maintenance of documents Create project sub project plans monitor progress against schedule Maintain risk issue logs à  Actively participate in the project management communities à  Responsible for Project Cost Schedule Budget Revenue Milestone Progress company Wipro InfoTech description Responsibilities Monitor and manage the headcount actual Vs plan for the region to maintain the headcount ratio with the revenue Maintain and monitor the correct tagging in SAP Project tagging supervisor tagging org unit and cost center for the region so that the financials are maintained properly Responsible in providing the exact and accurate headcount report for GM calculation Responsible in managing the bench management and deploy the resource Responsible in managing and driving tenure management for the eligible employee and deploy them according to their aspiration and business need Responsible in Hiring and maintaining the Rookie Ratio for the location and actively track their training and deploy them Analyze past volume and staffing patterns and will implement the actions based on the forecast provided so that the resource crunch can be addressed and the make sure the availability of the resources on time for go live Validate the head count plan for the project and work with Stake holders Service Delivery Managers in optimizing the resources Ensure all required WFM data is tracked and trended on a continuous basis by the NLD team Identify the resource that had completed tenure with the project and plan their training with the help of training team and elevate them to higher roles and back fill the same with the ROOKIE S TRB TE WIMS and SIMS Interface with Service Delivery Managers Director as needed for escalation on service impacting issues due to resource availability Coordinates with stake holders of Operations to interface with client and handle account management issues and add resources as per the requirement Manages the staff schedules and responsibilities of Workforce Management team for the Region BU Prepare daily weekly monthly reports and distribute to the Management team Manages staffing ratios and seat utilization optimization to ensure Project goals are met Builds effective working relationships with internal departments Take care of special projects PWD and Rookie hiring model Training deployment PERSONAL DETAIL DOB 21 03 1986 PAN AWVPB7123N Passport J1409038 Linguistic Ability English Hindi Marathi Kannada and Konkani Location Pune India Marital Status Married
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Generate a Resume for a PMO Job
| null |
CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
|
Generate a Resume for a PMO Job
| null |
Skills Exceptional communication and networking skills Successful working in a team environment as well as independently Ability to work under pressure and multi task Strategies Campaigns Corporate Communications MIS Reporting Documentation Training Development Sales Support Back Office Operations New Process Development Launch Handling customer escalationsEducation Details BACHELOR OF BUSINESS ADMINISTRATION BUSINESS ADMINISTRATION ICFAI Business School Integrated Institute Of Management Technology HIGHER SECONDARY SCHOOL B I S S School Delhi Delhi SENIOR SECONDARY SCHOOL Delhi Public School Senior Manager PMO Skill Details TRAINING Exprience 30 months DOCUMENTATION Exprience 16 months OPERATIONS Exprience 16 months SALES Exprience 8 months CORPORATE COMMUNICATIONS Exprience 6 monthsCompany Details company description Review and understand existing business processes to identify functional requirements to eliminate waste improve controllership and deliver flexibility Identify processes for re design prototype potential solutions calculate trade offs costs and suggest a recommended course of action by identifying modifications to the new existing process Project Management of new requirements and opportunities for applying efficient and effective solutions Responsible for delivering process reengineering projects across processes by closely working with the relevant businesses and operations units Responsible for documentation to train all stakeholders on any changes company description Responsible for defining scope of project in accordance with the stakeholders internal teams and senior management team Prepare project charter with defined timelines for project related activities Preparation of Business Requirement Document BRD closing Understanding Document UD with development team UAT completion and deployment Preparation of training documents SLAs SOPs etc as required Conduct training for impacted teams to ensure smooth transition company TELEPERFORMANCE INDIA description Driving sales through call center and achieve target with overall responsibility of exploring selling opportunities by understanding customer preferences and requirements Conceptualizing and implementing sales promotional activities as a part of pilot batch for new company launch Training new joiners through the process of call barging Interaction with client to understand requirements and expectations Handling call quality sessions with the client Handling adhoc requirements from client as well as senior management and delivering timely resolution for the same MASTER OF BUSINESS ADMINISTRATION
|
Generate a Resume for a PMO Job
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CORE COMPETENCIES Maintain processes to ensure project management documentation reports and plans are relevant accurate and complete Report automation Dashboard preparation and sharing feedbacks basis on performance of Project Manager Forecasting data regarding future risks Project changes and updating the delivery team on timely basis Good understanding of project management lifecycle Proven excellence in Risk Management and control Good understanding of Software Development Lifecycle SDLC Ability to synthesize qualitative and quantitative data quickly and draw meaningful insights Knowledge of Programme Project Management methodologies with full project reporting and governance Ability to work with different cross functional stakeholders to establish and ensure a reliable and productive working relationship Strong time management and organizational skills Multitasking skills and ability to meet deadlines COMPUTER SKILLS AND CERTIFICATION Advance knowledge in MS office 2013 and Macros SKILLS Strategic thinking and decision making ability Sound Analytical skills Multi tasking skills in fast paced environment Leadership and Inter Personal Skills Strong information management ability particularly MS excel extraction formulae pivots and graphs Education Details January 2005 Bachelor of Business Administration Business Administration Pune Maharashtra Modern College HSC Pune Maharashtra S S P M S College SSC Pune Maharashtra Saints High School PMO Having an exp of 6 years experience in Project Management in IT Expertise in PMO Team handling Quality Analyst Proficient in Data Analyzing tools and techniques Skill Details DOCUMENTATION Exprience 47 months GOVERNANCE Exprience 19 months EXCEL Exprience 6 months FORECASTING Exprience 6 months MS EXCEL Exprience 6 monthsCompany Details company Capita India Pvt ltd description Pune Key Result Areas Responsible for successful transition of knowledge system and operating capabilities for Prudential Multiclient Pheonix Royal London Travelled Onsite Glasgow and being part with UK team to understand the transition PMO work process and execute successfully at Offshore Successfully transitioned Work order Management Governance and Reporting from UK Lead a team of 6 members and follow up on the development of new Ways of Working documentation processes Manage internal and external stakeholder engagement collaboration of teams and global PMOs network Helps achieve robust operations with all the resources and infrastructure to execute steady state operations company Saviant Technologies description for Multiple Projects Established a PMO from scratch and provided seasoned leadership to the technical operations staff Defined and implemented work priority management and resource management processes Established a supportive environment that allowed employees to grow and provide imaginative solutions to complex client need Track and monitor financial performance of the program Report financials for actual to budgeted comparison for labor hours and dollars operating costs and capital costs Secure funding approvals for changes in scope Monitor program risks through an on going process of identifying assessing tracking developing and executing risk mitigation strategies Reviewed project documentation and document lessons learned and provide recommendations to mitigate them in future projects risk identification mitigation strategy issue escalation client communication project timeline and resource management company Infosys description Pune Key Result Areas Responsible for Resource management Budgeting Billing Responsible for preparing and sharing different reports with Delivery Managers Project Managers Quality team Automation of reports for entire unit Interpret data analyze results using statistical techniques and provide ongoing reports Preparing case diagrams activity diagrams for various scenarios Collate data study patterns and Conduct brainstorming sessions to identify outliers Review and approve project documentation Assist in identification of risks in the project and setting up of mitigation plan of the risk by reviewing dashboards and reports Customer feedback information and analysis Reviews and validate the inputs from Project Mangers regarding Dashboards and PPT s Supporting TL by training people on process domain as a part of the growth plan SLA compliance company Capita India Pvt ltd description Pune Key Result Areas Audits Reviews and validate the inputs from Managers regarding Dashboards and PPT s Auditing work done by onshore agents and simultaneously auditing work done for my old team and their reporting part as well Assisting reporting manager in business transformation leadership skills with proven ability to influence and collaborate across all levels of the organization Helping line managers to solve specific audit problems either on a one to one basis or in groups Reporting Preparing weekly monthly quarterly yearly MIS Variance report Performance report Feedback analysis Task activities report publish relevant business Dashboards Projects audit report
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Sr Python Developer Sr span lPythonspan span lDeveloperspan Sr Python Developer CVS Health Phoenix AZ Authorized to work in the US for any employer Work Experience Sr Python Developer CVS Health Phoenix AZ October 2016 to Present Worked on Exports Services a platform comprised of over 30 products that range from UI Web Services Windows Services and Database Systems The day to day maintenance for these platforms entrails building new database scripts creating new web services implementing new customers onto the platform and enhancing existing products Roles Responsibilities Designing developing and managing REST APIs utilizing Djangos Rest framework and overlooking the API system Responsible for developing an automated system to identify redundant server instances with the same session IDs and mark them for deletion thereby freeing the memory by a significant amount at times Development of web applications using Python frameworks as Django Successful migration of the default Djangos database SQLite to PostgreSQL to improve efficiency integrity and security of data Involved in databasedriven web application development using a variety of frameworks such as Django on Python Worked on PostgreSQL development tables views joins and migrations from SQLite databases preserving the integrity Experience working with complex datasets including Pythons native lists dictionaries and tuples Designed and developed templates using Djangos template library and utilized them using Djangos forms library Generated property list for every application dynamically using Python and was responsible for search engine optimization to improve the visibility of the website Worked on version control systems such as Git and Apache SVN for maintaining a consistent state throughout the application development process Followed Scrum along with TestDriven Development to develop applications services and software solutions Responsible for constantly communicating the progress and issues to the higher management and making necessary changes to the application based on flexibility scalability and security issues Environment Django 110 JSON Mango DB RISK management SOAP REST GitHub Python Developer Symantec Herndon VA April 2015 to August 2016 Roles Responsibilities Developed PythonDjango based web application PostgreSQL DB and integrations with 3rd party email messaging storage services Developed a fully automated continuous integration system using Git Jenkins MySQL and custom tools developed in Python and Bash Developed web applications in Django Frameworks model view control MVC architecture Performed efficient delivery of code based on principles of Test Driven Development TDD and continuous integration to keep in line with Agile Software Methodology principles Worked on different testing methodologies like unit testing Integration testing web application testing Design and implemented custom scripts Developed consumer based features and applications using Python Django HTML and Test Driven Development TDD Rewrote existing PythonDjango modules to deliver certain format of data Responsible for tracking and monitoring project status in JIRA Agile Developed Python web services for processing JSON and interfacing with the Data layer Worked on deployment of project on to Amazon S3 Used GIT for version control Worked on development of SQL and stored procedures for normalization and renormalization in MYSQL Built SQL queries for performing various CRUD operations like create update read and delete Used Collections in Python for manipulating and looping through different user defined objects Engaged in Design Development Deployment Testing and Implementation of the application Worked in development of applications especially in UNIX environment and familiar with all of its commands Environment Python 27 Django 14 HTML5 CSS XML MySQL Script C Angular JS Backbone JS JQuery CSS Bootstrap Mongo DB MS SQL Server TSQL Script Eclipse Git GitHub AWS Linux Shell Scripting Python Developer Intuit San Diego CA February 2013 to February 2015 Roles Responsibilities Responsible for gathering requirements system analysis design development testing and deployment Involved in building database Model APIs and Views utilizing Python in order to build an interactive web based solution Responsible for Creating Python APIs Developed tools using Python Shell scripting XML to automate some of the menial tasks Involved in building database Model APIs and Views utilizing Python in order to build an interactive web based solution Designed and managed API system deployment Developed Python batch processors to consume and produce various feeds Developed entire frontend and backend modules using Python on Django Web Framework Developed Business Logic using Python on Django Web Framework Developed Merge jobs in Python to extract and load data into MySQL database Successfully migrated the Django database from SQLite to MySQL with complete data integrity Also used Bootstrap as a mechanism to manage and organize the html page layout Added support for Amazon AWS S3 and RDS to host staticmedia files and the database into Amazon Cloud Used GitHub for version control Developed SQL Queries Stored Procedures and Triggers Using Oracle SQL PLSQL Environment Python Django PHP C HTML5 CSS3 JQuery API AJAX XHTML Bootstrap AWS JavaScript XML GitHub Flash SQLite MYSQL SQL PLSQL Oracle and Windows Python developer Innovative Technologies IN June 2009 to December 2012 Roles Responsibilities Responsible for using the best technologies to add features to the existing system and services Involved in all aspects of the development process from product inception to scaling in production Responsible for driving software development best practices for the team and also mentoring and developing junior engineers Working in collaboration with project managers and higher management in crossfunctional teams within Sales and Account Management to understand business requirements and develop efficient elegant approaches to their implementation Wrote REST APIs as part of developing webbased applications for insurance premium calculations using Djangos REST framework Heavily leveraged Pythons graphics APIs for creating graphics and serialization libraries for encoding data in XMLJSON formats Also involved in writing REST APIs using Django framework for data exchange and business logic implementation Used collections in Python for manipulating and looping through different user defined objects Design and implemented custom Bash scripts for controlling the data flow from the PostgreSQL database Assisted the development team in sending the correct data via query strings using PostgreSQL as the backend for storing data Used Django configuration to manage URLs and application parameters Responsible for configuring NoSQL databases like Apache Cassandra and Mongo DB to for increasing compatibility with Django Designed and created backend data access modules using PLSQL stored procedures Wrote SQL Queries and implemented stored procedures functions packages tables views cursors triggers Responsible for debugging the project monitored on JIRA Performed troubleshooting fixed and deployed many bug fixes for applications that were a main source of data for both customers and internal customer service team Handled potential points of failure through error handling and communication of failure Risk analysis for potential points of failure database communication points and file system errors Troubleshoot the process execution and worked with other team members to correct them Actively worked as a part of team with managers and other staff to meet the goals of the project in the stipulated time Developed and executed User Acceptance Testing portion of test plan Generated Django forms to record data of online users and used PyTest for writing test cases Extensive use of version controlling systems like GIT and SVN Involved in capturing the requirements for serial functional interface and other software requirements specification document Environment Python Django MySQL SVN Unit Test Education Bachelors Degree in Computer Science in Computer Science JNT University Skills databases 4 years Django 8 years MySQL 6 years Python 8 years SQL 6 years Additional Information IT professional with 8 years of referable experience in designing developing and maintaining largescale systemsapplications with significant expertise in Python 27 32 and 35 Experience on full software development lifecycle architecting scalable platforms object oriented programming database design and agile methodologies Expert knowledge experience in Object Oriented Design and Programming concepts Experience in writing REST APIs in Python for largescale applications Expert in using Pythons REST framework Strong experience in using Pythons application development frameworks such as Django Experience in realtime configuration and management of MySQL MongoDB Cassandra and PostgreSQL databases on a large scale Experience on several Python packages like Numpy Beautiful Soup Pickle PySide Scipy and PyTables Experience in developing Web Services with Python programming language Familiar with JSON based REST Web services and Amazon Web services Good experience in writing SQL queries and implementing stored procedures functions packages tables views cursors triggers Significant application development experience in Ubuntu RedHat and Windows environments Extensive experience on developmental tools such as Eclipse PyCharm and Sublime Text version control tools like Git and Apache SVN Experience in testing and debugging applications using PyUnit PyTest and JUnit frameworks Experience in writing test cases from the requirements and also writing various test scripts for the applications Handson experience in TestDriven Development environment and software development lifecycles such as Waterfall and Agile Scrum Experience in writing Sub Queries Stored Procedures Triggers Cursors and Functions on MySQL and PostgreSQL database Technical Competencies Programming Languages Python Java Ruby Web Services SOAP RESTful Databases Oracle 1011g MySQL NoSQL and SQL Server IDEs and Tools Eclipse Pycharm NetBeans Python Frameworks Django OS Environment XP windows Linux UNIX Ubuntu UNIX Shell Scripting UNIX Shell Scripting Version Control GitHub SVN Development Methodologies Agile Scrum Hadoop HDFS MapReduce Spark Hive Pig Sqoop
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Sr Field Technician Sr Field Technician Dorsey IL Personable IT Consultant with diverse technical and professional expertise An autonomous worker who consistently receives the highest customer satisfaction marks Seeking to advance my career as a POSPMS Implementation Specialis Authorized to work in the US for any employer Work Experience Sr Field Technician Integrated Consulting Group 2005 to 2006 Communication Integrated Consulting Group AZ Excellent Beta tested Legato Networkers Oracle Online backup module and performed first field implementation Travel Installed configured and troubleshot Legato data protection suite products including RepliStor EmailXtender Networker and AAM Up to 100 Systems Administrator Chase Home Finance 2001 to 2003 20062010 Problem Solving Chase Home Finance PA Independent Consultant AZ Excellent Implemented and supported Legato Network backup system on heterogeneous network of 40 servers Microsoft Novell AIX Attention to Detail HPUX Sun Excellent Wrote training materials and conducted oneonone and classroom training on MS Office products Active Learning Supported a wide variety of serverbased applications for national construction and electrical companies Excellent Education BA in German Language Literature Stetson University BS in Business Administration Lewis Clark Community College Skills Troubleshooting 10 years Training Delivery 10 years Problem Resolution 10 years Military Service Branch Army Reserves Service Country United States Rank E4 Specialist April 1996 to March 2004 Assessments Technical Support Expert June 2019 Measures a candidates ability to apply protocols to identify errors and solutions in order to maintain system function Full results httpsshareindeedassessmentscomshare_assignmentwsjcjw5ofavnyf Attention to Detail Highly Proficient June 2019 Identifying differences in materials following instructions and detecting details among distracting information Full results httpsshareindeedassessmentscomshare_assignmentmr0whg4ewzcz3k Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field Additional Information Dorsey IL 62021 Lead field technician for a 15 site Microsoft network rollout for Phone Aramark Sports and Entertainment Division 6182106596 Lead field technician for bistate POS implementation retrofit for Americas Favorite Chicken Email MICROS POS Experience 1year technical support 3 years end Deannadekalacom user 10 years experience as a front desk clerk reservations agent Skills concierge and restaurant server for Walt Disney World Marriott and Adams Mark Hotels Rapport Building
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Network Operations Administrator span lNetworkspan Operations span lAdministratorspan Canal Winchester OH bilingual Authorized to work in the US for any employer Work Experience Network Operations Administrator JCPenney logistics Columbus OH February 2018 to June 2019 Warehouse Support Spectrum Communications Dallas TX January 2016 to January 2018 Education Bachelors in business administration oval international college Durban KwaZuluNatal February 2011 to February 2014
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IT Administrator IT span lAdministratorspan Kokomo IN As a Microsoft Certified Professional with more than 6 years experience in the IT field as a Network Administrator Systems Engineer and Microsoft Technical Instructor teaching handson experience to nontechnical people I am confident I have the technical knowledge an IT team is looking for Skill includes Technical Expertise in Microsoft Windows 710 and Microsoft Servers 2008 2012 R2 Troubleshooting and fixing client machines Effectively communicate technical information to nontechnical people Experience in the design development and installation of enterprise infrastructures Authorized to work in the US for any employer Work Experience IT Administrator High Performance Alloys Windfall IN January 2018 to Present IT Administrator Setup new PCs with company software Purchase IT hardware and software Troubleshoot and fix desktops and laptop Troubleshoot mobile devices cell phones and tablets Troubleshoot and fix network issues WSUS Server 2016 Setup email accounts GoDaddy and Gmail Migrated SQL 2014 to SQL 2017 Setup 6 Kodak Alaris scanners for network scanning Desktop Support Technician Communicare Healthcare Services Indianapolis IN August 2017 to December 2017 Helpdesk III Customer Service Support for 9000 users in 6 states Troubleshoot and Fix hardware issues Troubleshoot and Setup network printersscanners Call center Answer phone calls Create support tickets in iSupport TroubleshootFix Support tickets in iSupport Troubleshoot citrix issues for users TroubleshootFix problems remotely using DAME Ware Travel onsite to 17 locations around Indiana Reset passwords in Active Directory Disable users when leaving the company Join computerslaptops to the domain Place userscomputers in the correct OU Image computerslaptop Systems Engineer I Yes Equipment Services Inc Menomonee Falls WI January 2016 to August 2017 Helpdesk II Customer Service Support for 200 employees at 4 locations in 2 states Helpdesk support via phone remote assistance and in person Troubleshoot and Fix desktops and laptops Help Staff with Mobile Devices Cell Phones Android and IPhone and Microsoft Surface tablets Manage and Administer 200 clients Upgraded 200 Client Machines from Windows XP and Windows 7 to Windows 10 Systems Engineer I Fix Network Issues Switches Permissions Cabling Setup Network Security Secure Firewall Setup VPN Maintain 10 HP ProLiant DL380 G7 servers and 2 HP ProLiant DL380 G5 servers Recommended and Implemented IT Solutions Implemented a domain environment on Server 2012 R2 from scratch Implemented new security policies Project Leader Networking Domain OS Upgrades HyperV Started Moving Physical Server into a HyperV Environment Saving Money on Licensing Setup HyperV Replication Server for Production Servers Disaster Recovery Planning Created Active Directory User Accounts using PowerShell Group Policy for Servers and Clients Setup local DNS records for internal websites OU Structure Security Groups Setup Auto connect for Remote Assistance via GPO to help users at remote locations Setup and maintain WSUS Server Install SQL Server 201214 Setup and Configured Microsoft Dynamics CRM 2016 on premise Create custom queries and store procedures for CRM 2016 Setup Scribe between Dynamics CRM 2016 and Dynamics GP 2013 Queried Data from Goldmine CRM for Dynamics CRM 2013 Import Setup Email Accounts Ice Warp Monitor Email Spam Filter Image desktops and laptops Symantec Ghost Purchased hardware and software for upgrades Upgraded Office 2007 to Office 2016 Notable Projects Networking VPN CRM 2016 Created Domain OS Upgrades HyperV Setup and Maintain Corporate Test Network Test and create disaster recovery guides Design Configuration and Implementation of Enterprise Infrastructures Network Administrator I Brensten Education Milwaukee WI July 2014 to January 2016 Customer Service Support for 45 employees and 500600 students Troubleshoot and Fixed network connectivity Issues hardware failures and software issues on 13 HP ProLiant Servers and 200 HP and Dell client machines Troubleshoot and Fixed network issues with WiFi EnGenius and Dell HP L2 switches and Cisco L3 switches Setup and Managed Cisco 5506X Firewall Setup VPN using Kerberos Authentication Administered Active Directory User Accounts Security Groups and GPOs Created and Managed User Accounts in Active Directory Administered Local DNS Records Public DNS Records Go Daddy and DHCP Scopes Managed NTFS and Shared Permissions on the File Server Managed Security and Distribution Groups Managed Adjust and Create Group Policys Administered Kaspersky Security Center 2010 AntiVirus on 13 Servers and 200 client machines Symantec Backup Exec on 2 Servers 2012 and 2014 backup to Superloader 3 Tape Drive Setup backup schedules and rotate tapes weekly for offsite storage Create server Disaster Recovery plans Test backups with Disaster Recovery plans Create student email accounts in Office 365 and in Exchange 2012 before moving to Exchange Online Microsoft Office 365 Exchange Online Administrator Setup 2 Domains in Office 365 1 for Students and 1 for Staff Create Office 365 User Accounts and Reset Passwords Setup Security Groups in Office 365 Configured Office 365 using PowerShell Manage and Troubleshoot ShoreTel Phone System VOIP Manage a Server 2008 R2 HyperV Server with SQL 2014 server and IIS server SQL Server 2005 and 2012 Querying Cisco 3550 3560 Switches Setup VLans for 12 Classrooms Cisco ASA 5506X Firewall Layer 2 and Layer 3 Switches HTML and CSS Editing Setup Network Printers Notable Projects Migrate SQL 2005 to SQL 2012 Migrate 2 domain controllers from Server 2003 to 2008 R2 Migrate websites in IIS 60 to IIS 75 Configured and Administered a Cisco ASA 5506X Firewall Setup and Maintain Corporate Test Network Design Configuration and Implementation of Enterprise Infrastructures Microsoft Instructor Principal Lead Instructor Brensten Education Milwaukee WI October 2013 to July 2014 Taught a Federal and State Accredited Networking Associates Degree Program Taught the following courses 70680 Windows 7 Configuration 70685 Windows 7 Enterprise Desktop Support 70640 Server 2008 R2 Active Directory 70642 Server 2008 R2 Network Infrastructure 70646 Server 2008 R2 Server Administration Instruct student with handson computer labs Answer questions students may have during class Taught students Windows 7 and Server 2008 R2 Operating Systems Post attendance for students coming to class and doing assigned homework each week Run reports on students to make sure they are doing assigned homework each week Mentor student for Microsoft MTA MCTS MCITP and MCSA Certifications Troubleshoot and fix laptops for students that join class remotely Troubleshoot and fix desktop machine that student has at home Create and maintain classroom images containing multiple OSs in VMWare Canvas Learning Management System LMS administrator Curriculum Developer Research Papers InClass Labs Quizzes and HandsOn Final Exams Network Technician I Brensten Education Indianapolis IN October 2012 to October 2013 Setup classroom for lab activities Answer technical questions students may have Image classroom computers when needed with Symantec Ghost Mentor students for Microsoft MTA and MCTS Certifications Grade students homework Created and maintained a networking lab for handson training with servers and client machines Teaching Assistant Intern Brensten Education Indianapolis IN August 2012 to October 2012 Setup classroom for lab activities Answer technical questions students may have Image classroom computers when needed with Symantec Ghost Technical Skills DNS DHCP Active Directory Group Policy ShoreTel Phones System VOIP HyperV 20082012 R2 Server Symantec Backup Exec 2012 2014 VMWare Network and TCPIP Configuration and Troubleshooting TCPIP Subnetting LAN cabling Network Hardware Configuration and Troubleshooting Wired and Wireless Networking Research to resolve technical issues Upgrade and Replacement of ComputerServer Hardware Windows Operating System Installations Windows Operating System Configuration and Troubleshooting HTML and CSS File Permission Management VirusSpywareMalware Removal Technical Certifications MCTS Windows 7 MCITP Windows 7 Enterprise MCSA Windows 7 Enterprise MCTS Server 2008 R2 Network Infrastructure Microsoft Specialist Windows 7 Microsoft Specialist Windows 7 Enterprise MTA Networking Fundamentals MTA Operating System Fundamentals MTA Security Fundamentals MTA Server Fundamentals MCP CompTIA Strata IT Fundamentals ITILv2 Service Desk Professional Education Associate Degree in Networking Administration Brensten Education 2014 to 2015 Microsoft Certifications in NetworkingSystems Administration PCPro Schools 2011 to 2012 Skills DNS 6 years DHCP 6 years Servers 6 years Windows 10 years Group Policy 6 years HyperV 5 years Security Groups 6 years Active Directory 5 years Distribution List 5 years Exchange Server 4 years Office 365 2 years Office Applications 4 years Customer Relationship Management 2 years ERP 1 year Customer Service 10 years Vmware 1 year Curriculum Development 2 years Teaching 2 years Routers 2 years Switches 2 years TCPIP 6 years Basic Html 2 years SQL 2 years Training Development 3 years Troubleshooting 10 years Database Management 2 years Documentation 6 years Disaster Recovery 6 years Risk Management 2 years Research 6 years Security 6 years CertificationsLicenses MCTS Windows 7 Configuration Present MCITP Windows 7 Enterprise Present MCSA Windows 7 Present Microsoft Certified Professional MCP Present MCTS Server 2008 R2 Network Infrastructure Present MTA Networking Fundamentals Present MTA Security Fundamentals Present MTA Server Fundamentals Present MTA Operating System Fundamentals Present CompTIA IT Fundamentals Present ITIL v2 Present
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Job Seeker Work Experience EXTREME FITNESS Lithonia GA November 2017 to Present Controlled and monitored user access to the database Optimized the performance of the database Tuned SGA data dictionary and set database parameters Reorganized data files identified and eliminated contention factors like IO buffers and locks Allocated the separate rollback segments for the Batch processing jobs in order to speed up processing Reorganized data files identification and elimination of contention factors like IO buffers and locks Worked with Oracle Diagnostics tools such as Explain Plan SQL Trace TKPROF Used to analyze timing and execution plan for SQL query to tune the SQL statements Monitored Customer Databases physically located in US and Remote administration of fifteen Production Databases in UNIX environment Performance tuning of application and database identification and resolution of contention defining and implementing Backup Recovery policy and daytoday monitoring of the Production database Worked with the physical and logical designing of the database which includes the distribution of data files on different disks ROFESSIONAL EXPERIENCE Oracle Database Administrator FastData Nig Ltd October 2014 to October 2017 Experience in applying Patches PSU quarterly per Oracle release Upgrade databases per customer requests Responsible for escalations during shift Reviews mailbox report every morning for all scheduled backups through autopsies tool Participate in Team Meetings and make recommendations to management to improve the environment and invest in new technologies Backup and recovery expert Good understanding of Oracle RAC Golden Gate and Oracle internal architecture Taking Incremental backup using RMAN Creation and maintenance of databases Creation of tables tablespaces users views and related objects Performed analysis and diagnosis of database performance statistics Implemented procedures to detect the poor database performance collecting required information root cause analysis successfully tuned and improved the performance of the database Tuning performance using Advisors AWR ADDM SQL tuning etc Tuning SQL queries when the performance is poor Provided instance level performance monitoring and tuning for Event Waits Sessions Physical and Logical IO and Memory Usage Responsible for planning testing and implementing different backup and recovery strategies Alert monitoring and Ticketing Implemented downstream capture at the destination database using Oracle Streams Maintenance of Oracle 11gR2 Real Application Cluster RAC Database for High Availability Scalability and Performance by determining the best Cluster architecture choosing the best hardware configuration for Oracle RAC Successful in installationmaintenance of Physical Standby database using Oracle Data Guard for Oracle 11203 and Oracle 10205 RAC databases Implemented switchovers on primary and standby databases as a part of planned maintenance activities Involved in process improvement Oracle Server InstallationsUpgradesPatches Space Management Capacity Planning Backup Recovery Disaster Recovery Database Performance Tuning Memory Tuning Application Tuning Security Administration Data Warehousing Data Guard Oracle Advanced Replication Real Application Clusters and Oracle Standby Responsible for logical and physical database design implementation transforming logical data models into physical databases and defining strategies for database implementation high performance replication failover Used Shell Scripting to backup database Physical and logical data modeling using Erwin tool Responsible for granting required privileges and roles to users Duplicating production databases Renaming and resizing databases Used TOAD for database management System Administrator UBA NIGERIA PLC August 2011 to September 2014 Perform installations and configurations of Grid Infrastructure Databases Clients and much more Researched tested and made recommendations of Data Validation Tools Provides recommendations to management on behalf of the team Developing functional process diagram for Oracle Database Services Providing support to developers working on SQL including development of best practices hands on demos and knowledge transfer Assisting with procurement of hardware software and services Perform maintenance of the Data Backup Deploy bug fixes Patches and Security updates to ensure system readiness performance resource Monitor server performance network capacity and security issues Assist with audits on existing software to verify authorized use and license certification Remain uptodate on products available in the market support new technologies Disaster Recovery Testing working with multiple departments in testing Disaster Recovery Plans Designed installed configured and Maintained High Availability RAC RAC One Node Data Guard etc Monitored Backup Operations and schedules manual Backups as needed Monitor Oracle trends for hardware system and user bad load utilization Responded to and resolved Database Access and performance issues Education BSc in Economics Methodist University College Ghana Skills Database administration Database Oracle Oracle 10g Sql Rman Business continuity Security Shell scripting Unix Unix shell Application integration Perl Scripting Storage management Systems administration Rdbms Migrations Auditing Integration
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Founder CEO Founder amp CEO Founder CEO UBTSInternational Atlanta GA Work Experience Founder CEO UBTSInternational Atlanta GA 2018 to Present Provide vision to leadership team Responsible for core team recruitment and ongoing talent acquisition Responsible for identifying and forming strategic technical and business partners to help UBTS pioneer leading edge technologies in African markets and beyond Leverage last 10 years of WISP operations in Africa pulling in the next generation of technologies to enable an affordable internet experience to all users up to developed nations standards of user experience Help Africa to leapfrog existing technologies to go from human and paper speed to computer transactions and operations at the speed of light Drive forward innovation and facilitate the unfolding of future reality of Society 50 today Founder CEO Blockchain Ecosystem Advisors Atlanta GA 2017 to Present Provide vision to leadership team Responsible for core team recruitment and ongoing talent acquisition Responsible for identifying and forming strategic technical and business partners to help UBTS pioneer leading edge technologies in African markets and beyond Guide resources of technology finance business development towards a sustainable success for clients Provide thought leadership of innovation to the public and private sector from local to national government and startups to Fortune 10s Provide education through Government Blockchain Association certification program to minority communities in the USA and the world Founder Chief Geek SAInvestments AO 2009 to 2015 setup a WISP Wireless Internet Service Provider company that within 18 months was ran automaticallypassively won bid for architecting design development and implementation of the University of Kinshasa school project to provide internet for the 30000 students faculty there 1st in Africa to use White Space signal distribution technology among first in Africa to use wireless mesh technologies solely responsible for the design and follow through of Soyo Viana projects with around 25km hotspot mesh radius in the towns solely responsible for the design and follow through of Juba project with around 25km radius hotspot mesh in the city NLOS Non Line of Sight LOS VSAT satellite Wireless distribution installations 30 new site coverage installation hotels businesses engineering construction companies VSAT satellite Wireless distribution installations some of top 5 hotels in country In place infrastructure was able to support entire city population hotels businesses engineering construction companies government offices ministries NGOs etc into the 10s of thousands of users new account sales setup walking doortodoor up to 10s of 1000s of user management monthly network management bandwidth engineer account management procurement importation customs logistics all material maintenance provide hardware software troubleshooting new software rollouts installation interact with service providers hardware software vendors outside consultants and Internet Service Providers ISPs across 3 continents and 8 time zones trained field engineers and supervisors SecurityCCTV installations for 2 hotel in Angola 4stars and others CLI programming of network system based on Linux kernel IT Manager Civil Tank Project Bechtel Corporation 2008 to 2009 IT Manager Civil Tank Project 20082009 identified need for consistent and reliable internet in workplace presented and setup solutions within 35 months and under 40000 installed 2 satellite systems 1 for each project team connected 15 offices 2 accommodation buildings and 75 computers spread out over 2km and 3 different locations solely responsible for this project research RFQs negotiations shipping logistics customs clearance installation coordination logistics maintenance provide hardware software troubleshooting new software rollouts installation interact with service providers hardware software vendors outside consultants and Internet Service Providers ISPs Project Engineer Civil Project Bechtel Corporation 2008 to 2009 primary procurement logistics customs clearance of all equipment materials and supplies for civil and tank projects 300 containers in 2 weeks at peak with no delays or penalties secondary liaison to contractor regarding supplied materials equipment accommodations labor relations and security issues update schedule in Primavera 3 working with a depth of 3 levels engineering scheduling software responsible for 180 labormen local and international management of assets diesel materials site inventory medicine management of vehicles registration insurance documents contract analysis management of labormens scheduling training Environment Safety Health Coordinator Tank Project Bechtel Corporation 2008 to 2008 responsible for safety compliance on site performed daily routine site safety checks performed RCAs Root Cause Analysis and wrote incident reports held daily toolbox talks with 100 employees wrote JSEAs and method statements created ESH department organization system of all documents and wrote excel macro to notify upcoming periodic or scheduled requirements scheduled employees ongoing safety training and retraining every 6 months or as required for particular safety course scheduled new employees orientation training exposure to Primavera 6 with 5 levels of scheduling depth involving multiple subcontractors activities looking ahead 5 years Education BS in PUBLIC SPEAKING Georgia Institute of Technology Atlanta GA Emory University University of Georgia Kennesaw State University
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Data Analyst Data Analyst Data Analyst CCHC Inc About 7years of experience with leading industries with a focus on Business intelligence tools Microsoft SQL Server Dashboard Design Experienced in all the Business Intelligence Tools like Power BI Tableau and Crystal Reporting on various business domains like Finance media healthcare and manufacturing Designing and implementing of KPIs Key Performance Indicators Created financial reports dashboards using various software tools Effectively managed huge data for various departments IT Creative Health system and Hospital Administration Hands on experience with healthcare specific software like PMPractice Management and EHR Electronic Health Records Experience in all the Latest Business Intelligence Tools like Power BI Tableau Crystal Reporting QilkSense Qlikview for Dashboard Design 3 years of extensive data analyst Tableau Experience in Enterprise Environment Designed Developed and Deployed Sql Server Integration Services SSIS Packages Created database objects such as tables views stored procedures Triggers etc Maintained referential integrity domain integrity and column integrity by using the available options such as constraints etc Identified columns for Primary Keys in all the tables at the design time Created Entity Relationship ER Diagrams to the proposed database using Workbench 2012 MS Visio2013 Created functions to provide custom functionality as per the requirements Redesigned Database to fulfill new requirements Lead projects from start to finish using sound project management skills Worked with the rest of the Business Intelligence Team and fully support them in their roles System administrator building a database and migrating information from multiple databases into one database using Workbench 2012 Work Experience Data Analyst CCHC Inc Glendale CA March 2016 to Present CCHC operates five community health centers providing medical dental behavioral and vision services to underserved people in metropolitan Los Angeles and the San Fernando Valley At CCHC I am the only data analyst working in the finance department this motivates and encourages me to work hard and deliver the reports on time to the team and higher executives Responsibilities Conducted independent statistical analysis descriptive analysis and hypothesis testing and logistic regression Provided assistance for health care projects through SSRS EHR and analysis software tools Assisted in development of data formatting and cleaning criteria from various data sources Generated database reports presentation and documentation of analytical methods Performed ad hoc analysis of data sources for hospital administration CEO CFO EVP and internal team Participated in refinement and technical documentation of database reporting requirement Extensively used Tabadmin and Tabcmd commands in creating backups and restoring backups of Power BI repository Tested dashboards to ensure data was matching as per the business requirements and if there were any changes in underlying data Connected Power BI to various databases and performed live data connections query auto updates on data refresh Environment SQL Server 2012 SSISSSRSEHRPM Tableau Desktop 105103 Tableau Server 93 MS Office Suite SQL Server PLSQL Informatics Teradata MS Excel Database Administrator Work Comp Central Inc Camarillo CA April 2015 to November 2015 Work Comp Central is a specialty media company providing professional news education and data content to the workers compensation industry I was immersed in lamp technology Linux Apache MySQL and PHP created SSIS Packages designed and delivered various reports Responsibilities Created Databases Tables ClusterNonCluster Index UniqueCheck Constraints Views Triggers and Stored Procedures in SQL Server System administrator building a database and migrating information from multiple databases into one using Workbench 2012 Immersed in lamp technology Linux Apache MySQL and PHP Documentation of the migration process and implementing to the database plus updated current UI user interface Building publishing customized interactive reports and dashboards report scheduling using Tableau server Created action filters parameters and calculated sets for preparing dashboards and worksheets in Tableau Developed Tableau DashboardsStorys from multiple data sources using Data Blending Developed Tableau workbooks to perform year over year quarter over quarter YTD QTD and MTD type of analysis Environment SQL Server 2008R2 Enterprise Edition SSISSSRSSSAS and SQL Management Studio 2008 SQL BI DeveloperDBA TAP Series Inc Woodland Hills CA January 2015 to April 2015 TAP Series unique teaching process allows for a realtime uninterrupted learning experience by using colorful graphics animations full motion video audio and interactive learning exercises Data Warehouse project that I was part of enabled management to better leverage information collected within current operational systems to help in their decisionmaking process Responsibilities Work collaboratively with the IT team and Business users to identify and refine requirements Implemented Tableau mobile dashboards via Tableau mobile application Designing ETL packages for exporting heterogeneous data different data sources SQL Server Flat Files CSV and XML files etc and load the data into target data base servers by performing different data transformations DTS using SSISSQL Server 2012 Implementing Event Handlers and Error Handlers during creation of SSIS packages and notified process results to various users Automated the ETL operations to Extract data from multiple data sources transform inconsistent and missing data into consistent and reliable data and finally load it into a Multidimensional data warehouse Analysis Services Reporting Services Creating Tables ClusterNonCluster Index UniqueCheck Constraints Views Triggers and Stored Procedures Experience in troubleshooting production servers for user and application issues Environment SQL Server 2012 SSISSSRSSSAS and SQL Management Studio 2012 SQL DeveloperSSISSSRS Developer Ingrain Technologies Pvt Ltd Pune Maharashtra December 2010 to June 2014 Responsibilities Migrated data from SQL Server 2000 to Server 2005 using Data Transformation Services DTS Perform the tasks of updating test plan status to the test manager on a weekly basis Collaborate with Business Analyst to ensure comprehensive requirements based testing is achieved Created Databases Tables and triggers to validate the data to meet the specifications Created views and indexed views as required by front end developer for easier implementation Created stored procedures and functions to support data storage and manipulation Used linked replicated servers and highvolume data storage Converted the DTS Packages into SSIS using Migration Wizards Involved in Testing and Debugging the Stored Procedures and TSQL Worked on ClientServer tools like SQL Server Enterprise Manager and Query Analyzer to Administer Server Built test scenarios and test cases negativepositive to validate expected outcome Environment Windows Server 2003 SQL Server 2005 Visual Studio 2005 T SQL DTS Software TesterQA analyst Persistent Systems Limited Pune Maharashtra July 2009 to November 2009 Persistent Systems is a global company specializing in software product and technology services Responsibilities Performed Smoke tests BVT Build Validation Test System Testing Retesting after defect fixes IAT Integration Testing Regression Testing UAT User Acceptance Testing PROD Test in Production Environment ASPNET Microsoft Visual Studio 2008 C Quality center Load Runner MS Word Excel Education MS in Information Systems in Project Management Business California Lutheran University 2015 Skills Database engine Data modeling Database Dbms Access 2003 Ms access Ms access 2003 Ms sql server Sql server Mysql Oracle Plsql Sql Sql server reporting services Tableau Tsql Etl Sql server integration services Power bi C Additional Information Technical Skills Tools SQL Server Management Studio SSMS BIDS SQL Profiler Query Analyzer Performance Monitor Database Engine Tuning Advisor SQL Mail SQL Trace Redgate Quick Test professional Load Runner DBMSRDBMS MS SQL SERVER 201420122008R220082005 ORACLE 9i MS Access 2003 MySQL ETL Tools SQL Server Integration Services Reporting Tools SQL Server Reporting Services MS Excel Crystal Reports and Report Builder 30 Tableau Power BI Languages SQL TSQL PLSQL VBNET C C C Python Data Modeling MS Visio Other Technologies ASPNET 35 JavaScript AJAX Operating Systems Microsoft Windows XPVista Microsoft Windows Server 20032008R2
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Network Systems Admin Plant Manager Network span lSystemsspan Admin Plant Manager Tyler Hill PA Work Experience Network Systems Admin Plant Manager Jacobson Hat Company Scranton PA June 2015 to Present IT 2003 SBS 2008 2012 SQL Server support Win XP 7810 Meraki router HP procurve Office support Oversee facilities shipping inventory personnel in multiple warehouse operation General Manager GM Roches Garage Inc Callicoon NY January 2006 to October 2010 IT 2008 server Autosoft DMS Oversee dealership operations including sales service body shop parts accounting website newused vehicle inventory Systems Administrator SUNY Sullivan Loch Sheldrake NY August 1996 to December 2005 Oversee administrative computer center Data processing OS upgrades custom programming classroom instructor PA announcer at basketball games Education Associate in Computer information systems SUNY Sullivan Loch Sheldrake NY September 1994 to December 1995 Skills Continuous Improvement System Administrator Active Directory System Admin
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Java Full Stack Developer span lJavaspan Full Stack span lDeveloperspan Java Full Stack Developer Ally Charlotte NC PROFILE 5 years of experience in working with the web based applications hands on experience in the analysis design patterns development client and server applications implementing and testing with the use of Java and Core Java Experienced in all phases of Software development life cycle SDLC including analysis design coding and testing expertise in integration using J2EE architecture Have very strong interpersonal skills and the ability to work independently and with the group can learn quickly and easily adaptable to the working environment EXPERTISE AND SPECIALIZATION Experience in developing secure enterprise JavaJ2EE applications using technologies such as JSP Servlets JAVA Beans EJB JMS JNDI JDBC and XML Proficiency in developing core modules in large crossplatform applications using JAVA J2EE Spring JSF Hibernate JSP Servlets EJB JDBC Web Services SOAP REST ECommerce Micro Services Experience in User Experience UX design and development User Interactive UI Web Pages and visually appealing User Interfaces using JSP JavaScript HTML5 CSS3 JQUERY AJAX JSON DOJO XML XSL XSLT bJS EXTJS bootstrap Used Struts MVC framework and WebLogic Application Server for APIs Experienced in developing applications using Spring boot and with various modules in Spring framework like core data web AOP etc Have knowledge on C Experience in working with Spring MVC based applications using Rest based web services to handle JSON data formats Designed user interfaces using JSF HTML and Java Script and initiated backing beans used in JSF application and stores them in a scope Have in depth knowledge on the JavaJ2EE Design Patterns Implemented various design patterns like MVC Command Singleton Data Access Object Value Object Patterns Have good experience in writing the SQL queries PLSQL Procedures Functions and Triggers and Cursors Have handson experience working with source control tools such as CVS Clear Case SVN GIT and Surround SCM Experienced in the deployment of the ear jar and war using Jenkins ANT and Maven deploy tools and performing other configuration changes for setting up the application in the integration testing environment Expert in writing SQL queries and using Hibernate framework with Spring ORM in interaction with the RDBMS and familiar with NonRelational Database like Mongo DB Expertise in using Java IDE tools of Rational Application Developer RAD Web Sphere Application Developer WSAD Eclipse Web logic Workshop RSA and Net beans to develop dynamic web applications Have strong exposure to Service Oriented Architecture SOA such as Web Services and hands on experience in developing and registering web services using JAXRPC JAXWS SAAJ JAXRS SOAP RESTful WSDL UDDI registry Experience in writing Build Scripts using Shell Scripts ANT MAVEN and using CI Continuation Integration tools like Jenkins Used JIRA for defect tracking system GIT for version control and Jenkins Bamboo for continuous integration Extensive experience in Unit Testing System Integration Testing Integration Testing and Performance Tuning Extensive experience in UML Modeling developing use case diagrams class diagrams and sequence diagrams Experienced in using J unit Testing for unit testing log4j and log back for logging Experienced in various XML technologies like SAX SAX JAXB XSD XPATH XSTREAM etc Extensive experience in Oracle and SQL databases and automated testing frameworks like Selenium Have experience web servers and applications like Tomcat Apache and platforms as UNIX Solaris and Windows Cloud monitoring project to handle product alertserrors more efficiently for a better troubleshooting through parsing the logs and a Cloud computing project to analysis services usage Attends daily status meetings with the development functional and project management teams to discuss status project timelines and testing strategies Authorized to work in the US for any employer Work Experience Java Full Stack Developer Ally Charlotte NC December 2018 to Present Description Ally Bank the companys direct banking subsidiary offers an array of deposit and mortgage products and services Ally Bank is a Member FDIC and Equal Housing Lender This project is majorly based on Customer Information Analytics CIA group web application through which Customer call center agents can access data from Banking Auto Finance Home Loans Invest and Corporate Finance Responsibilities Actively involved in the complete software development lifecycle tasks design coding testing and documentation Developed Single Page Applications SPA using AngularJS and Java with Spring Boot Developed the single page application following Agile Scrum participated in daily standups sprint reviews Kickoffs and used Jira for project management Responsible for preparing the use cases and for designing and developing object models class diagrams with UML Specifications Designed and Developed UI for Customer Service Modules and Reports using Angular20 HTML CSS Bootstrap JavaScript and jQuery Created web application prototype using JavaScript and AngularJS Implemented nested views and routing using the Angular UI Router as per the requirement GUI was developed using JSP HTML and AngularJS and created reusable components in Angular20 using Custom Directives Filters Services and Partials Developed pages using Angular20 directives expressions routing capabilities for bookmarking filters validations and Angular UI components such as grid buttons carousels date pickers modal dialogs and other input components Developed views using Bootstrap components AngularUI and involved in configuring routing for various modules using angular UI router Used Spring Boot to while developing the backend application and also used Spring Core Annotations for Dependency Injection Spring DI and Spring MVC for REST API s and Spring Boot for microservices Defined new validations through AngularJS for the form field validation implemented through HTML5 Developed the application using Spring MVC intensively that leverages classical MVC architecture and JavaScript for major data entry that involved an extreme level of data validation at the client side Integrated Single signon using LDAP and Active directory on Spring security layer successfully maintained users and groups integrity in the application Created and injected Spring services Spring controllers and DAOs to achieve dependency injection and to wire objects of business classes Developed components of web services end to end using different JAXWS standards with a clear understanding on WSDL type message port Type bindings and service Used Junit and Mockito framework for unit testing of application and Log4j 12 to capture the log that includes runtime exceptions Used Karna and Wrote Test specs for the UI side testing validations Worked on DDL and DML scripts for including new functionality to see the necessary icons UI with respective role types Analysis on stories and defects discussed with delivery manager and business analyst Environment Jdk17 HTML5 Angular 20 jQuery JavaScript Bootstrap Spring Boot 20 Spring 40 Apache Tomcat log4j Hibernate Kafka Maven 30 GIT Jenkins Rest web services Openshift jQuery JIRA STS HP ALM XML Oracle Java J2EE Developer Premier Inc Charlotte NC February 2018 to November 2018 Description Premier Inc is a healthcare improvement company which has created one of the most comprehensive databases of actionable data clinical best practices and efficiency improvement strategies The project involves on the data processing and management where all the data uploaded by hospital clients is validated against our standard designed data ad generate the reports and statistics Responsibilities Actively involvement in software development life cycle starting from requirements gathering and performing Object Oriented Analysis Followed Agile SCRUM methodology and used Test Driven Development TDD Effectively interact with team members and business users from different regions for requirements capture and Analysis Use JavaScript JQuery Angular JS and AJAX technologies for front end user input validations and Restful web service calls Develop the ServiceBusiness Layer of the application using the Microservices Architecture which involves developing the services using Java J2EE and exposing the services as RESTful APIs using Spring Core module Worked on the microservice modules and deployed them on to the Docker containers Use the Prototype JS framework to implement the Asynchronous JavaScript And XML AJAX for invoking the Java Code from JavaScript asynchronously Migrated a project module from using Bower to npm resulting in which made all the necessary code changes in front end pages using Angular 2 Wrote test cases using Junit and Mockito framework and ensures that the test cases are updated as and when the functionality associated with the test case changes Deploy and manage applications on JBOSSTomcat J2EE server Managed the codebase using GIT for version control and used Jira for tracking the stories and issues Used Log4j for logging and debugging the code Creating DDL and DML SQL scripts for creation of database objects and also created views on Oracle database Using Maven and Ant building tools for creating WAR files to be deployed in application servers Attend weekly meeting to discuss current week activities schedules and future plans Discuss issues questions and had brainstorming on the ideas with Manager and all team members A one on one meeting is arranged with development team lead to discuss about JIRAs which are raised in Production period Active participation in analysis of the tickets with Project manager to start development and estimate the developer efforts on each production issue Environment Java J2EE 18 Spring 50 Spring Boot 20 Struts 25 Hibernate 50 HTML 5 CSS 3 JavaScript Dojo jQuery Angular 2 Nodejs 811 MicroStrategy Jasper Docker JBoss 90 Apache Tomcat 85 Junit Cucumber Oracle 12c SQL Server 2016 NPM Bower Maven 30 Java J2EE Developer Harris Corporation Melbourne FL November 2016 to December 2017 Description Harris provides missioncritical solutions to connect inform and protect the world Harris delivers its innovative solutions through its three business segments Communication Systems Electronic Systems and Space and Intelligence Systems The project involved about designing the web application involving all the information and communication for the soldiers and officers which is operated through the tough books as a tactical communication system Responsibilities Developed and implemented Spring MVC and spring security for the application Defined and constructed layers serverside objects and clientside interfaces based on J2EE design patterns Implemented J2EE Design patterns like Business Delegate and Data Transfer Object DTO Data Access Object and Service Locator Worked on Core Java SE 8 concepts like Streams API Time API Functional Interfaces Multithreading Transaction Management Exception Handling Lambda functions Designing and implementing the User Interface OO JavaScript Node JS and HTML Worked with Angular CLI and Typescript in Angular 20 to create Controllers and Angular components for the Web Pages Implemented the associated business modules integration using spring and Hibernate data mapping Analysis design and development of applications based on J2EE design pattern Consume several REST web services which produce both XML and JSON to perform tasks leveraged by both web and mobile application Created a reusable Java library for core business functions that was leverage by other teams these libraries included such things as web service consumer APIs core platform APIs common utility packages Used Spring Boot which is radically faster in building cloud Micro Services and develop Spring based application with very less configuration Used Spring Boot for building application with Spring initializers and bootstrapping the build configuration and develop custom solutions that act upon Jenkins information in authentic time Installed Configured and integrated web servers plugin files and LDAP user directory with wildfly 101 Developed Apache Maven Project management tool POM file to automate the build process for the entire application such as manage project libraries compiling preparing war file and deploying in Wildfly 101 Developed the Web application using Node JS and Spring Security Implemented Node JS as a serverside proxy for an observing various response time Implemented modules into Node JS to integrate with designs and requirements Used Node Package Manager NPM to manage modules used it to install useful tools as Grunt and Express Created the Nodejs and EXPRESS Server combined with Socketio to build MVC framework from frontend side AngularJS to backend MongoDB to provide broadcast service as well as chatting service Experience with creating script for data modeling and data import and export Extensive experience in deploying managing and developing MongoDB clusters Experience in creating JavaScript for using DML operation with MongoDB Used Angular2 directives and services for developing single page web applications and multipage applications Used Apache CXF as the Web Services framework to implement the REST APIs involved Experience in introducing Docker tool compartment Condition provisioning arrangements utilizing Docker Developed unit tests with JUNIT and Mockito and built tasks to run the unit tests on Jenkins Worked on unit test cases using Karma and Jasmine on client side Load data from various data sources into HDFS using Kafka For continuous integration used Jenkins mainly to generate and send automatic emails regarding updates on project Developed test cases based on business and functional requirement Enhanced the performance of the application by identifying the bottlenecks and providing advanced performance tuning Involved in Agile Scrum methodology and in Design development System Testing and User Acceptance Testing Used GIT as Version Control System for the application Worked with Offshore team be in sync with stories or Jira we were working together Environment Java 18 J2EE CICD Spring Web Services Microservices Restful SoapUI Cucumber Apache CXF Apache Kafka JUnit JBPM cloud WildFly 10 NoSQL GIT IBM Clear Quest MongoDB HTML5 PYTHON CSS Nodejs JavaScript Bootstrap jQuery AngularJS Maven XML XSLT Java Beans Responsive Web Design UML Design Patterns log4j Agile Methodology Full Stack Java Developer Landstar System Jacksonville FL January 2016 to September 2016 Description Landstar is a unique global transportation system built for the 21st century Compared to an ordinary logistics business our network of independent agents and capacity providers offers you greater flexibility to meet your needs The project involved about designing the web application in the front end and java in the backend to support the interface used by different clients every day Responsibilities Involved in Requirements gathering Analysis Design Development and Testing of application developed using AGILE SCRUM methodology Architected designed and implemented a SPA Single Page Application in Angular JS which consume JSON from a Spring MVC using Spring Security to secure the Application Interacted with the offshore vendorteams to provide all the knowledge transfers and work on the development stories Implemented nested views and routing using Angular UI Router as per the requirement GUI was developed using JSP HTML and Angular JS and created reusable components in Angular JS using Custom Directives Filters Services and Partials Exposed RESTful web services using JAXRS Implemented Angular promises to handle asynchronous communication with our Restful API for various requirements Developed pages using Angular JS directives expressions routing capabilities for bookmarking filters validations and Angular UI components such as grid buttons carousels date pickers modal dialogs and other input components Used Angular JS Routing for navigation between nested HTML views in the application and created Angular Js custom directives that were used along with HTML elements for DOM manipulation Performed unit testing using Karma Jasmine at Server side and Mocha in client side following test driven development TDD Mainly involved in development and maintenance of the website using Python HTML5 CSS AJAX JQuery DOJO JavaScript Angular JS Used Express JS to route different endpoints made RESTful WEB SERVIVES to manipulate data in MySQL Worked with Mongo DB write concern to avoid loss of data during system failures and implemented read preferences in Mongo DB replica set Developed queues using AWS SQS with JMS for services to subscribe and listen events Implemented logic to listen and to subscribe events Worked on Mongo DB concepts such as locking transactions indexes sharing replication schema design Used Angular JS Routing for navigation between nested HTML views in the application and created Angular Js custom directives that were used along with HTML elements for DOM manipulation Used Log4j API for logging in development testing and production environments configured to send email notifications Implemented version controlling using GIT and used Jenkins for continuous integration Configure REST controllers view resolver components and implemented transaction management using Spring declarative transaction management with Spring AOP concepts Wrote build deployment scripts using Maven on UNIX environment and integrated using Jenkins Used GIT for version control and used eclipse as the IDE for developing the application Used Rational Clear Quest for defect fixing Involved in guiding mentoring new contractors to understand the application Coordinated with QA lead for development of test plan TDD test cases test code and actual testing responsible for defects allocation and resolution of those defects and used selenium Environment Java 17 J2EE JDK HTML CSS Ajax Angular UI JQuery Express Js JavaScript AngularJS Nodejs Bootstrap Spring Hibernate PLSQL AWS Web Services SOAP JMS RESTful Multithreading WebSphere 8 Apache Maven MongoDB JMS Software Developer HTC Global Services India Private Ltd June 2014 to December 2014 Description ATT is the worlds largest telecommunications company the second largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States This project involved about redesigning the user interface pages in the web application Responsibilities Worked on an Agile Scrum Development Team to deliver regular updates to business team and project managers Used HTML CSS and JavaScript for designing web application layout and form Worked on local Storage to store retrieve insensitive user data during transition between the different pages Involved in designing the web pages using HTML 5 CSS3 JavaScript and Sencha EXTJS SASS Mongo DB Developed the application following MVVM architecture by developing models view models in the application Developed the views using various EXTJS layouts and used various components such as grids panels inputs etc Configured Ajax requests to load the data from the server using EXT AJAX and took part in testing the application Responsible for refactoring existing jQueryAjax frontend web application into EXTJS Configured Sencha CMD to compile build and create production ready code for the application deployment Used Web Developer tools Firebug and IE developer toolbar for debugging and to check the browser compatibility and Responsible in implementing CRUD operation using Spring Jersey based JAXRS implementation Developed Spring Data Mongo repositories for performing data retrievals from Mongo db Performed Java Classes to Mongo dB collection and document mappings using Spring Data Configure and monitor numerous MongoDB and NoSQL instances MongoDB Schema Design using DB Ref Manual Ref Embedded Data Model Design Performed end to end testing using Selenium web driver Jbehave and Testing Developed serverside software modules and clientside user interface components deployed entirely in Compute Cloud of Amazon web Services AWS Developed scripts for build deployment maintenance and related tasks using Jenkins Docker and Maven Used GitHub as a version control and JIRA for tracking bugs Took part in setting up builds and deployments using Teamcity Environment HTML5 CSS3 JavaScript Sencha EXTJS 5 MongoDB Agile SASS Firebug REST web service Spring Web Matrix HP Quality Center AWS Jenkins Docker Maven GitHub Jira Team City Project American Family Insurance Jan2013 Apr2014 Description American Family Insurance also abbreviated as AmFam is a private mutual company that focuses on property casualty and auto insurance and also offers commercial insurance life health and homeowners coverage as well as investment and retirementplanning products The project involved about developing the application enhancements in the Front end and as well as backend Responsibilities Involved in various phases of Software Development Life cycle SDLC of the application like requirement gathering Design Analysis and code development using Agile Scrum methodology Developed Object diagrams Class Diagrams and Sequence diagrams using UML Used HTML JSPs JavaScript CSS as a front end GUI with middle tier framework as Hibernate using HQL and Struts using MVC framework Traded data with web server using AJAX without reloading the web page and used JDBC to manipulate the data on the System database Server Developed custom tags JSTL to support custom user interfaces Created Stateless and Stateful session beans for accessing and mutating Entity beans and used JMS to communicate between the components and configured on the server Designed SOA implementations by Using Web ServicesWSDL UDDI and SOAP for getting credit card information from third party vendors Designed and implemented XML parsing for XML order conformations used JSF framework in developing user interfaces using JSF UI components validator Events and listeners Used DOM for parsing the XML XSLT Document and used JAXB parser for parsing the valid XML files Created Managed bean used to instantiate backing beans used in a JSF application and stores them in a Scope Designed various tables required for the project in Oracle database and used the Stored Procedures in the application Framework leverages JSF features like Event handling Validation mechanisms and state management Have written PLSQL stored procedures and involved in performance tuning of complex queries Monitored the error logs using Log4j and fixed the problems and used JNDI to read the details of the login users Used MultiThreading to overcome the errors in the process of transactions and used JUnit to do unit testing for the modules developed Developed the different components of the application such as JSPs Servlets and DAO and used build ANT scripts and deployed the application on Web sphere Application Server Environment Java16 JDBC Servlets 25 J2EE JSP JSF 20 JavaScript Rich faces Hibernate 32 Struts 20 DAO CSS HTML XML AJAX DOM JUnit JTA ANT JMS PLSQL Apache Axis SOA MVC Web Services IBM WebSphere 7 Oracle 10g log4j JNDI Eclipse Software Developer HTC Global Services India Private Ltd January 2013 to December 2014 Education Masters in computer information and sciences in computer information and sciences Kent State University B Tech JNTU Hyderabad Hyderabad Telangana Skills AJAX 6 years Apache 6 years bootstrap 6 years CSS 6 years Cucumber 1 year Database 2 years front end 3 years GIT 2 years HTML 3 years Java 3 years JavaScript 3 years JIRA 2 years JQUERY 3 years J unit 2 years Maven 3 years Oracle 1 year SQL 2 years User Interface 2 years Web Services 2 years XML 2 years
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FMS COMSEC Manager FMS COMSEC Manager San Antonio TX Accomplished and proven leader who possesses the abilityknowledge to provide closedloop communication to internal customers manage complex situations and prioritize multiple projects is essential Knowledge of the procurement process and supply chain management with strong commitment to promote team success professional growth and customer service Extensive experience handling of operations logistics aviation and associated customer services Comprehensive background in leadership strategic planning and critical thinking A catalyst in risk management aligning and leveraging crossfunctional disciplines to mitigate risk deliver efficiency and results Highly capable of thriving in different venues with strong track record applying leadership skills in diverse environments Currently hold a Secret clearance while TSSCI eligible International Logistical Operations Strategic Planning Business Integration Personnel Management Change Management Patriot Excalibur PEX Contract Management Security Manager Inventory Management Supply Chain Management Authorized to work in the US for any employer Work Experience FMS COMSEC Manager North American Consulting Services United Arab Emirates Al Dhafra Air Base November 2015 to Present Alternate FMS COMSEC Custodian working for UAE Armed Forces through coalition relationship with United States government handling over 1600 individual pieces of Controlled Cryptographic Item CCI equipment Responsible for ordering receiving storing processing distributing and managing the UAE COMSEC account coordinate with NATO and Coalition Forces on all COMSEC related issues Performs COMSEC auditor duties personally conducted and assisted in COMSEC Site Assisted Visits andor Internal Audits of handreceipt holders to ensure that the maximum safeguards for COMSEC material Manages the proper handling storage packaging shipment accountability and administration of all cryptographic materials for the primary COMSEC account Track all CCI equipment such as encryption devices that are located in Distributed INFOSEC Accounting System DIAS Supports UAE armed forces in troubleshooting and resolution of Crypto and COMSEC related encryption problems Develops comprehensive COMSEC User Training Conducts and documents approved COMSEC User training semi annually Drafts written emergency and destruction plans for customer approval Includes plans in COMSEC access briefing Materials Management Manager Future Technologies Inc Honolulu HI October 2015 to November 2015 Responsible for the Purchasing Production Scheduling Inventory Management Warehouse Distribution and the Molding Manufacturing Operations Utilized demand flow scheduling for high volume DoD goods Maintained complete oversight of all materialinventory management operations at the Fleet and waterfront level managed Military Sealift Command MSC distribution facility Optimized internal team processes and shifts necessary business models to achieve prosperity Communicated effectively instituted innovative initiatives and lead project teams to achieve highlevel goals create positive change efficiency and minimize associated transportation cost which increased profitability Supervised warehouse staff material packaging handling storage transportation PHST requirements procedures to include HAZMAT and controlled material wspecial handling processes Database AdministratorAviation Management United States Air Force Joint Base Pearl HarborHickam Honolulu HI November 2014 to October 2015 Responsible for the performance integrity and security of government database for 30 F22 assigned aircrew Involved in the planning and development of the database as well as troubleshooting any issues on behalf of the users Monitored performance and managed parameters to provide fast responses to meet operational needs of aircrew Directed planning budgetary requirements User Test and Evaluation UTE of 25M operations and 2M aircraft support budget Monitored progress within each department toward goal attainment utilizing measurable data in spreadsheet applications with Knowledge of SharePoint analysis and reporting capabilities Met daily deadlines to provide time sensitive and operational feedback to senior leadership Operations Manager United States Air Force Joint Base Pearl HarborHickam Honolulu HI June 2010 to November 2014 Accountable for the daytoday operations training planning coordination and execution of initiatives for 50 mobility positions and two VIPSAM Very Important Person Special Airlift Mission US DoD C037 Gulfstream and C040B executive aircraft Oversaw the unit supply discipline program with oversight of over 150M including equipment and support elements Advised leadership on operational plans and procedures reviewing all Standard Operating ProceduresSOPs and advised leadership on operational and most efficient use of trained personnel Prepared briefing materials and conducted technical briefings to senior leadership on logistical operational trends personnel movement and equipment maintenance statuscapability for scheduling purposes Designed training program that increased scheduling capability by 33 instrumental to Special Airlift Missions for United States political military leaders traveling throughout the Asian peninsula Redesigned records program reviewing in excess of 100 training records eradicated 6 years of record discrepancies Operations Scheduler United States Air Force Misawa Air Base Amouri September 2006 to June 2010 Overseen the daytoday operations of the 35th Fighter Wing In addition to being trained in management and business administration aviation managers need training in aeronautical sciences and air transportation principles Performed technical aviationmissileoperation resource management functions Reviewing personnel action requests on aircrew members and monitors individual entitlement to over 750K in incentive pay Planned organized scheduled and evaluated workloads and duty assignments of aviation personnel Evaluated work methods and procedures to achieve the most economical use of resources and ARM functions Working knowledge of Command Control Communications Computer Intelligence Surveillance and Reconnaissance C4ISR operations and equipment Requisitions and accounts for equipment space supplies and other required resources to support ARM functions Communications Security COMSEC Program Manager validated security authorizations for 90 aircrew personnel resulting in a 100 pass rate during critical wing inspection Education Masters in Master of Business Administration University of Maryland University College Adelphi MD 2019 Masters in AcquisitionSupply Chain Mgmt University of Maryland University College Adelphi MD 2018 Bachelors in Project Management Liberty University Lynchburg VA 2015 Associate in Aviation Management Community College of the Air Force Montgomery AL 2014 Links httpswwwlinkedincominejones510 Military Service Branch United States Air Force Rank Technical Sergeant
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Technical Support Technical Support Technical Support THIRD WAY CENTER IT business professional with 9 years customer service and IT work experience including supervisory management and team leadership roles Experience working in telecommunications freelance and social service industry Work Experience Technical Support THIRD WAY CENTER March 2019 to Present Assisted with PC Administration in all levels of hardware and software support as needed by answering email and in person user assistance including but not limited to PCs and new hire setups google Chromebook setups Windows 2012 server setup and maintenance Diagnosed and resolved hardware software and other system problems network planning installation and inventory management Assisted in the maintenance of computer hardware and software systems on the network including the maintenance and monitoring of active directory users and computers IT Contractor FIELD NATION August 2018 to March 2019 Deinstalled and installed new machines at the Wells Fargo branch we installed the pin pads ran the configurations and mapped over the printers Cables and registers were also changed and ensured the systems ran smoothly Setup and installed accounts and workstations monitor performance and maintain systems according to requirements Upgraded systems develop expertise to train staff on new technologies Technical support Interim Area Manager AIRTEL TELECOMMUNICATIONS April 2012 to December 2016 Customer support and device configuration lead in android Microsoft and Apple devices trouble shooting and providing support via email over the phone and face to face with experience using Remedy ticketing systems Proficient in Ticketing systems like Remedy BCM Commended for technical analytical and problemsolving skills effective task prioritization and customer service orientation Trained branch staff on basic mobile device and desktop troubleshooting providing support for end users on the various system applications Defined and implemented the strategy for efficient sales operation created business plans and target projections at all managed retail stores with detailed reporting Project Support Officer AIRTEL TELECOMMUNICATIONS June 2012 to October 2012 Worked closely with the project manager to manage products development from conception to launch Airtel telecommunications products including Arsenal football project Opera mini free download project zero Facebook projects etc Responsible for facilitating team planning sessions to agree on plans milestones and deliverables on the project Responsible for liaising with clients to assess partnerships and licensing opportunities pricing and drawing up the business case for each project worked on Maintained a repository of historical data for all assets of the project Tracking monitoring and reporting progress against plans to enable progress checks and escalate as appropriate Customer care representative Call Center ZAIN TELECOMMUNICATIONS NIGERIA February 2008 to October 2011 Providing customers with outstanding service proffering realtime solutions to their problems using CIMMS ticketing system and TABS billing software Assisted and motivated team to become more united and thus highly productive Training and mentoring newer colleagues Collating detailed notes of customers giving solutions logging queries and forwarding unresolved issues to the appropriate Subject Matter Experts Education MBA Columbia College 2019 BSc in Computer Science Babcock University 2004 Skills ACTIVE DIRECTORY ANDROID PRINTERS CUSTOMER SERVICE CABLING Additional Information SKILLS Microsoft Office Cabling Desktop Support Active Directory Android Printers Hardware Customer Service Area management Network infrastructure Managing and maintaining servers
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Technical Project Coordinator Technical span lProjectspan Coordinator Technical Project Coordinator Work Experience Technical Project Coordinator HMShost Bethesda MD January 2019 to June 2019 Maintaining project related documents in SharePoint Web based portal Visio diagram PowerPoint slide and other document as required by the project Oversee multiple project across all phase of deployment monitoring workflow and make timeline adjustment as needed Successfully completed all project ahead of schedule and under budget and reduced travel time by 43 by implementing remotecontrol Technology Contributed idea to streamline procedures to archive worldclass service for clients Successfully comanaged a major for a kiosk roll out project for a major fast food chain Project Coordinator Marriott Hotel Greenbelt MD February 2016 to January 2019 Communicated between customers and internal members regarding project details including budget estimates and timeline Ensured all teams were properly equipped with necessary requirements and tools completed 85 of projects on time Responsible for increasing project management competency of a staff of 5 project managers Created corporate Project Management Methodology Collaborated with senior management to review project data and identifies opportunities for improvement Improved the compliancy to the project methodology from 10 to 60 Assisted project managers in performing variance analysis conducting assessments integrating project forecasting and budgeting process managing change and producing management reports Help Desk Support Applied Network Solution Annapolis Junction MD May 2014 to January 2016 Provided support for implementation troubleshooting and maintenance of IT systems Managed IT system infrastructure and any related processes Supported the daytoday operations monitoring and problem resolution for the clientserverstoragenetwork and mobile devices Provided Tier 1 Help Desk and Tier 2 Escalation problem identification diagnosis and resolution Configured and managed UNIX and Windows operating systems software installs to maintain integrity and configured network component enhancements to improve reliability and performance Business Consultant Metro Business Media Gaithersburg MD January 2013 to February 2014 Developed new business through lead generation marketing and customer service that lead to 8 increase in new business Managed 50 customer portfolios and various organizational stakeholders to adequately capture and understand their challenges and business requirements collected analyzed and identified commonalities from different types of organization IT Support Manager The Initiative for Equal Rights Lagos NG June 2010 to July 2012 Nigeria Managed a team of support personnel who troubleshoot IT desktop issues Implemented policies and procedures regarding how problems are identified received documented distributed and corrected Ensured maximum issue resolutions in minimum time Supervised andor participated in the relocation of IT equipment including desktop computers printers monitors portable data storage devices and other peripherals Evaluated new information systems products andor services to make suggested changes to existing products andor services to better aide the end users Education MS IT in Management Western Governors University Salt Lake City UT 2019 AAS in Information Technology Prince George Community College Largo MD 2014 BSc in Computer Science Ebonyi State University 2010 Skills Asp Security net Html Sso Ldap Telnet Vmware Vpn Oracle Oracle 8 Sql Wireshark Voip Java Risk management Strategic planning Mac Qa Additional Information Skill Sets Exposure PCMAC Hardware application JAVA Oracle 817 HTML VLANs Port Security VPN and VOIP phones VMware Telnet SSH View Admin SSO Kaspersky LogMeIn Micros SQL ASP NET LDAP PowerShell Wireshark QA Planning Execution Risk Management Strategic Planning
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CoFounder Creative Director CoFounder amp Creative Director CoFounder Creative Director NYTE LYTE PRODUCTIONS LLC Los Angeles CA Work Experience CoFounder Creative Director NYTE LYTE PRODUCTIONS LLC Chicago IL May 2015 to Present CoFounder of independent TVFilm Production Company that produces compelling films web series commercials and branded video content across digital mediums including web mobile and social media Serves as head screenwriter producer and director Ideates and develops innovative narratives while implementing effective integrated marketing strategies that tells stories communicates benefits and optimizes connections amongst audiences Communicates and pitches vision across internal crossfunctional teams and stakeholders executive producers talent and external crew members to ensure creative alignment on all marketing assets and production deliverables Directs and facilitates all aspects of video production process by overseeing storyboard and script development casting location scouting SAGAFTRA contracts shot list preparation shooting schedule filming and editing sessions Manages project timeline and deliverables to ensure projects are executed on time on budget and within accordance of client guidelines mitigates risks and communicates to stakeholders accordingly Founder Public Relations Consultant EMBERS PR Chicago IL January 2012 to December 2018 Champions for clients within the nonprofit arts entertainment industry by providing expertise in content development marketing strategy social media reputation management and publicity Clients include The Bronzeville Childrens Museum Creative Cypher and Troy Pryor CEO entertainer and philanthropist Developed and executed public relations campaigns communication strategies to advance client initiatives and boost visibility to the public Secured media placements and interviews in local and regional news outlets such as ABC NBC Univision The Chicago SunTimes and The Chicago Tribune Landed media interviews and pitched stories to journalists Drafted press releases and created targeted messaging to engage both internal and external audiences Served as copywriter for clients mission statements biographies FAQs AP press releases and EPKs designed custom press kits and client pitch decks Project Manager IT Marketing BLUE CROSS BLUE SHIELD Chicago IL April 2014 to November 2018 Performed in a shadow marketing role within the IT Enterprise Project Management Office overseeing the delivery of projects and programs from kickoff to closeout for the largest customerowned health insurance company in the US Managed customer expectations and cultivated relationships with project stakeholders to obtain objectives while working in a matrix project environment Developed executive communication strategies including change management activations and enterprisewide crisis communications plans Oversaw successful project delivery of the Blue Door Neighborhood Center a fastpaced multiphased project with a 10 million dollar budget in 2018 Copywriter on internal communication deliverables for executive leadership including playbooks newsletter entries talking points and FAQs Stood up and managed internship program that propelled branding and awareness of companys culture amongst university recruits program resulted in an expansion of departments talent pipeline reaching an 80 retention of graduates in 2016 100 in 2017 and 80 in 2018 Responsible for endtoend delivery of project initiatives with accountability for managing project scope schedule budget resources quality and risk mitigation PR Community Relations Manager NEW SCHOOLS FOR CHICAGO Chicago IL April 2012 to December 2013 Executed grassroots community outreach tactics for this nonprofit organization in support of better school options in underserved neighborhoods throughout the Chicagoland area Partnered with community leaders school administrators and other key stakeholders to plan special events including the annual New Schools Expo hosted for over 30000 attendees at Soldier Field Brainstormed and planned over 100 Public Relations campaigns that enhanced the organizations visibility credibility and mission awareness Served as a copywriter on OOH and radio advertisement scripts for the New Schools Expo placements aired on both WGCI and WVON iHeart radio stations Led organizations social media adoption of Twitter YouTube Tumblr and Facebook designed compelling experiences to promote ongoing channel growth and active engagement Analysed marketing channels using Sprout Social and Google Analytics to produce insight reports for the marketing and wider management teams Vice President of Marketing Strack and Van Til Inc August 2010 to January 2011 Directed all aspects of this startup student organizations marketing division as part of an assigned capstone project firm hired by Fortune 100 client Strack and Van Til Inc to perform a 6000 communication audit providing key consumer data insights research and strategies Defined overall marketing strategy and company culture obtained new business and ensured alignment of marketing strategies to business objectives Managed 19 staff members across 5 crossfunctioning divisions including Sales Marketing Graphic Design Social Media and Public Relations departments Responsible for driving new business and implementing marketing strategy Delivered a communication audit for client by overseeing the completion of competitive benchmark reports internal and external focus groups interviews and surveys Served as editor for published 508page client audit report EMPLOYMENT HISTORY continued E C CREATIVE MARKETING PROFESSIONAL CHARACTER TRAITS PRO SKILLS ENTREPRENEURIAL I love building entities from the ground up INSPIRED MENTORSHIP Empowering team members is critical to growth THOUGHT LEADERSHIP Habitually examining the Why in all products COMPETITIVE Play to win go hard or go home AGILE Easily adaptable to realtime changes CULTURE ALIGNMENT Champion for innovation storytelling and philanthropy in Black communities ADOBE CREATIVE SUITE Proficient in InDesign Adobe Premiere Photoshop Lightroom FINAL CUT PRO X Edits nonLiner video projects KEYNOTE Creates custom decks storyboards client presentations CINEMATOGRAPHY Knowledge of DSLRs cinema studio cameras FINAL DRAFT Formal commercial television and film script formatting MICROSOFT PROJECT Advanced waterfall and agile project planning CHICAGO ILLINOIS 312 646 0705 chantelembersunorthwesternedu Education Masters in Integrated Marketing Communications Northwestern University Chicago IL Skills Adobe Indesign 7 years Adobe Premiere Adobe Photoshop Adobe Lightroom Final Cut Pro 6 years Davinci Resolve 1 year Keynote 10 years Powerpoint 10 years Video Editing 5 years Video Production 5 years Copywriting 10 years Casting Filming 7 years Branding 10 years Copy Editing 10 years Marketing Strategy 10 years Creative Direction 5 years Event Management 7 years Project Management 7 years Public Relations 10 years Social Media Marketing 8 years Links httpchantelchavon CertificationsLicenses Drivers License
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IT Specialist span lITspan Specialist IT Specialist WilkesBarre PA To find a full time position working hands on as a helpdesk support technician or desktop support technician i would like to also expand my knowledge and learn new things dealing with Active Directory and also learning how to manage accounts from the server side of business I want to be able to develop my skills so that i may be better able to be a server administrator one day Work Experience IT Specialist Farmingdale State College February 2015 to June 2016 Troubleshoot all hardware and software issues for all 3 sites Install network hardware as neededswitches routers firewalls Image computers install computers replace computers Manage access to Banner and Argos as well and print reports as needed Install printers fax machines scanners as needed Acted as the admin for Google Apps for Educationmanaged user accounts assisted with google classroom issues Project Support Specialist Farmingdale State College August 2014 to November 2015 Assist teachers in lesson plans via technology Troubleshoot issues with mobile stem lab and peripherals Assisted in design of STEM website for the program Desktop Support Technician Farmingdale State College Install Computers April 2012 to December 2013 Troubleshoot hardwaresoftware issues Install Computers Fax Machines Printers etc Hookup mobile devices to the Schools wireless network Reset passwords for Students email and OASIS accounts Reset passwords for Faculty email Banner and OASIS accounts Web Product Manager Tiger Supply Inc August 2013 to November 2013 Update products through a backend ASPnet interface called nopCommerce Post new products on the website through the interface Update existing products on the website to reflect changes to products and prices Put all manufacturer names and categories into alphabetical order by first name Internship Arnouse Digital Device Corp February 2013 to May 2013 Helped develop JEnglish which dynamically creates web pages in Javascript Used Javascript to allow objects to be added to webpage dynamically Used Javascript also to label the objects dynamically Worked with a team of programmers to make new changes to application as needed Education Bachelors in Computer ProgrammingInformation Systems Farmingdale State College Farmingdale NY December 2013 Associates in Liberal Arts and Science Suffolk County Community College Brentwood NY December 2011 Additional Information Personal Skills Excellent communication skills Capable of communicating with all levels of personnel Excellent interpersonal skills Dedicated to producing high level products Punctual high energy self starter with excellent organizational skills Excellent working with a team of personnel Very good at paying attentionto detail Technical Skills Proficient in C JavaScript HTML CSS SQL and Design Sense Knowledgeable in Microsoft Office programs Word Excel Access Outlook PowerPoint Programming with Visual Basicnet UNIXLinux Fluent in Spanish SEO Web Server Administration XML Adobe Dreamweaver CS6 Adobe Photoshop CS6 PHP MySQL Java Flash Advanced Programming in SQL Oracle SQL Developer jQuery
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UI Developer UI span lDeveloperspan Front End Developer Denver CO Over 9 years of professional experience as User Interface Front End Developer in developing web applications using HTML5 CSSSASSBootstrapJavaScriptTypescript jQueryAngular AngularJS ReactJS JavaScriptTypescript Ajax and JSON Experience in Object Oriented JavaScript Analysis Design and Development Experience in Software Development LifeCycle SDLC preparing Requirement Specification documents User Training documents and Technical Help documents Expertise with browser debugging tools and troubleshooting existing code using Firebug IE Tester Chrome Inspector Responsive Inspector and etc Work experience with MVC JavaScript Frameworks like Angular JS for fast paced web development and better functionality Good Knowledge in Angularjs Backbonejs and Twitter Bootstrap Developed Responsive Web designs RWD using Media Queries and Bootstrap Experience in consuming Web Services using SOAP WSDL and Restful Experience in developing a JavaScript performance testing toolkit for web on Nodejs applications Experience in building cross browser compatibility applications and developing responsiveadaptive web applications Extensive knowledge with frameworks like jQuery Angular JS and NodeJS Experience in Reactjs for building several web components and used Reduxjs for building model and functionalities to the controller Strong experience with JUNIT in performing unit testing and in determining the application functionality Experience on working with agile methodologies and daily Scrums Experience in writing Software Requirements Specifications Technical and User Documentation for complex application development projects by interacting with clients and other teams in the project Have knowledgeexperience in Software Development Processes like Waterfall Test Driven Development TDD Rational Unified Process Scrum Iterative and Agile Methodologies Experience in working with customers to determine their needs gather analyse and document requirements communicate with customers throughout the development cycle manage customer expectations resolve issues and provide project status Up to date Knowledge with the latest industry trends in UI design and usability Strong problemsolving and planning skills with ability to work independently or in a team environment Authorized to work in the US for any employer Work Experience UI Developer First Data Omaha NE April 2018 to Present Responsibilities Developed a web application by using Angular467 as front end by using Web API to receive and pass data to back end Used angularCLI for initializing and for project setup Built Angular 42 components UI services to consume rest services Generated responsive data tables using Bootstrap grid system Transfer data between parent and child components by using input and output Worked with QA team on daily basis in fixing the reported bugs and checking cross platform compatibility Developed Test Driven Development TDD using Jasmine framework for the application Successfully implemented Auto CompleteAuto Suggest functionality using jQuery AJAX Web services call and JSON Created Test Plans for Unit Testing and System Testing Used JIRA for bug tracking and also to check the work flow Collaboration with team members design analysis coding testing and review website Best practices in 508 Compliance Environment HTML45 CSS3 Java Script TypeScript jQuery AJAX Json Angular 24 508 Compliance Application Developer Charter Communication Denver CO September 2017 to March 2018 Responsibilities Extensively involved in design discussions and user experience sessions to provide inputs on the layout Worked on AngularJS BootstrapJS JQuery JavaScript libraries to make website responsive and interactive Rebuild the entire application using ngForward approach while migrating from angular 15 to 20 Involved with cross browser testing and compatibility using Google Chrome Firefox Safari IE and Edge implemented responsive UI which will scale itself depending on the device platform and browser using Angular 20 HTML CSS Bootstrap Web pack Cleaned up scope dependencies and changed the application into component based after migration Identified the business requirements for the client development Portal Used HTML5 DHTML JSON CSS3 JavaScript Ajax to create the front end applications Used Angular JS Framework to develop applications Updated UI as per changing needs and requirements Converted ECMAScript 5 version js files to appcomponentts files ES6 to support oops concepts to migrate functionality easily Performed unit tests using Jasmine testing environment endto end tests using Protractor and checked the performance of application across multiple browsers using Karma test runner Created TypeScript reusable components and services to consume REST APIs using Component based architecture provided by Angular 20 Created Angular 20 components implemented Interpolation Input variables Bootstrapping NgFor NgIf Router Outlet binding the click event Component decorator binding to the hidden property Experience in user Experience DesignUX to improve usability accessibility and pleasure provided in the interaction between the user and the product Environment HTML5 CSS3 AngularJS 20 Bootstrap 40 JavaScript JQUERY JSP AJAX JSON Web UI Developer Frist Data Omaha NE January 2017 to August 2017 Responsibilities Development of well responsive SPA Single Page Application using AngularJS framework in conjunction with HTML5 CSS3 JavaScript JQuery with front end UI team Used custom directives in AngularJS to extend the functionality of HTML Followed ES6 coding standards and coding best practices Involved in Design Development Bug Fixing Improvement and Enhancement of websites Designed and developed Front end UI entities to improve existing websites Apache Tomcat servers to deploy and configure Java APIS and front end modules respectively HTML5 CSS3 Ajax and all leading browsers to design the website content Worked on AngularJS BootstrapJS JQuery JavaScript libraries to make website responsive and interactive Used JQuery Ajax requestresponse to JPA to form the integration between front end and middleware APIS Jira to track issues bugs defects as well as project progress Git repository for version controls tagging and distributed nonliner workflows Best practices in 508 Compliance Involved with cross browser testing and compatibility using Google Chrome Firefox and IE Experience in both Agile Development and Waterfall methodologies Create design document when and as required Perform coding debugging and testing Successfully executed all the test cases and fix and bugsissues identified during the test cycles Worked with the team of architects and back end Developers to gather requirements and enhance the application functionality and add new features Environment HTML45 CSS3 Java Script jQuery AJAX Json AngularJS 508 Compliances Web UI Developer Q2E Banking Austin TX June 2014 to December 2016 Responsibilities This project is about the billboards that are displayed roadside and have to keep track of the people that are crossing a particular billboard As a front end developer I have involved in developing the website for outofhome Involved in various phases of Software Development Life Cycle SDLC of the application like Requirement gathering Design Analysis and Code development Involved in web designing using HTML 5 XHTML CSS 3 JavaScript and extensively used Table less design in CSS for positioning Experience in working on NOSQL databases such as Mongo DB in API leverage for user proximity lookup Designed Frontend with in object oriented JavaScript Framework like AngularJS Participated in making Responsive Web Designs using Media Queries and Twitter Bootstrap Worked onsite at the client place involved in the Build Configuration Deployment and Integration phases Experience in writing custom nodejs proxy code for the functionality of simulates API responses before client implementation was complete and to proxy requests to finished client APIs Developed the user interface for back office support and worked collaboratively in Agile scrum team on the design and development of application based MVC framework using Angularjs HTML 50 and CSS3 Application backend implemented as nodejs express application server Worked extensively on applications to work properly on Android devices and all the browsers like Mobile safari Desktop safari on Windows IE Firefox and Chrome Worked with Agile software lifecycle methodologies Create design documents when and as required Perform coding debugging and testing Developed data insertion forms and validated them using JavaScript Developed reusable UI components using Reactjs Worked on developing separate react and redux components so it can be reused Successfully executed all the test cases and fixed any bugsissues identified during the test cycles Used grunt for making the browser reload the page automatically for the code change on the machine during development It will reload lively as it save lots of time Environment HTML45 CSS 23 Java Script jQuery AJAX Json AngularJS NodeJS Front End Developer Wind Stream Communication Irving TX January 2012 to June 2014 Responsibilities Extensively involved in design discussions and user experience sessions to provide inputs on the layout Created a custom responsive web application to replace lineofbusiness web applications Created reusable HTML templates and style sheets based on UI standards and guidelines Designed the front end applications user interactive UI web pages using web technologies like JavaScript HTML5 and CSS 3 Worked on building the responsive web pages using bootstrap Implemented different validation control on the web pages using AngularJS Used Model View Controller MVC design pattern to decouple the code and to separate concerns Developed Responsive Web Design pages for various applications compatible for Mobiles Tablets and Desktop Made enhancements to existing CSS and DIV tags made upgrades using Twitter Bootstrap model Closely worked with Business Analysts for requirements analysis and issue resolution with functional specifications for Quote creation Finalizing Deadlines Tool Configuration Reporting Implemented MVC Architecture and developed presentation layer using HTMLHTML5 CSSCSS3 JavaScript jQuery and AJAX Used CSS based design techniques to eliminate tablebased layouts and use of CSS Sprites to speed up page loading and improve the website performance with crossbrowser compatibility and SEO Extensively used JQuery plugin like Auto populating selectbox Search plugin calendar plugin ajaxqueue plugin and Auto populating multiple selectboxes Used MVC Frameworks Media Queries CSS3 to make web page Fluid and Responsive Give rich UI experience using Ajax capabilities using DWR for AJAX communication JQuery and DOJO for JavaScript event handling Design Developed and implemented ASP HTMLCSS Template for dynamic Content Generation Performed UNIT and integration testing using Jasmine and in writing Test Cases on every new version before sending it for User Acceptance Test UAT Implementing the Design and developing modules using Agile Methodology Planning iteration for effective design and development of the Modules Environment HTML CSS JavaScript jQuery AJAX JSON Adobe Photoshop Front End Developer WalMart Bentonville AR September 2010 to December 2011 Responsibilities Gather Requirements from the End clients and create application design documents Closely worked with business analyst to understand the requirements to ensure that right set of UI modules been built Designed the front end applications user interactive UI web pages using web technologies like HTML5 and CSS3 Coded JavaScript and jQuery for page functionality modal windows and to perform the client side validations Developed quality pages with HTML CSS JavaScript and JQuery Involved in full software development lifecycle Designing coding testing debugging and support Developed UI architecture for the internal web application and worked alongside designers to construct wireframes and mockups Extensively used JQuery to implement various GUI components in the application portal Provided pseudo application level code to interact with APIs web services using AJAX JSON and XML Tested cross browser compatibility issues between multiple browsers Utilized JQuery UI Library to create various components for the web application Developed nextgen UI components such as accordions by using CSS3 Wrote Object Oriented JavaScript to create modules and extensively debugged with Firebug and other debugging tools Facilitated discussions with Systems Analyst to identify technical requirements Creating crossbrowser compatible and standardscompliant CSS3based page layouts Performed Unit testing both manually and automated using JUNIT Worked on cross browser compatibility issues and fix the bugs pertaining to various browsers Environment HTML CSS3 JavaScript JQuery JQuery UI AJAX JSON and Firebug Education Associates in Computer Information Systems Arkansas Northeastern College Skills AJAX 8 years FRONT END 10 years jQuery 10 years JSON 10 years JAVASCRIPT 7 years FrontEnd 10 years Angular 6 years UI 9 years Angularjs 6 years HTML5 Bootstrap 7 years React 4 years User Interface 10 years CSS3 9 years Angular 67 3 years Java 5 years Typescript 5 years Additional Information TECHNICAL SKILLS Web Technologies HTML5 CSS3 JavaScriptTypescript JQuery AJAX JSON AngularJS NodeJS ReactJS Bootstrap SASS LESS and XML IDEs Web Storm Eclipse Visual Studio Sublime Notepad Database Oracle 1g11g12c DB2 89 UDB MySQL 3X4150 SQL Server 20002005 Mongo DB Platforms Windows IOS Android and UNIXLinux Languages Java JavaScript Front End Tools Gulp Bower Grunt NPM Yoeman webpack babel browsify Application Servers Apache Tomcat IBM Web Sphere Oracle Web Logic JBoss
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PROGRAMMER IV CYBER SECURITY ANALYST PROGRAMMER IV CYBER span lSECURITYspan span lANALYSTspan Pflugerville TX To Prevent loss of millions for companies and individuals by utilizing my skills in cyber security to prevent hackers and others with malicious and criminal intent from gaining unauthorized access to computer systems and networks To provide high quality software network development and support Authorized to work in the US for any employer Work Experience PROGRAMMER IV CYBER SECURITY ANALYST Texas Secretary of State Austin TX July 2016 to Present Developed a new election management system used by the state of Texas Create secure and functional software and application security Supervise application development and security Work with other areas in the IT department such as programming security web development and Windows Administration teams Perform pen testing and incident response for systems and monitor network Adapt to changing circumstances policies and conditions Perform backup duties as CISO FIELD ENGINEER Merchandising Technologies INC San Antonio TX August 2013 to May 2017 Provide breakfix services and administration for large companies by Working with electronic hardware programming software networking troubleshooting and resolving issues for many different physical and virtual systems Work with various clients such as hospitals to provide many IT services SENIOR IT CONSULTANT Stress Free Driver Rehabilitation Austin TX January 2013 to July 2016 Researched assessed and implemented existing and new technologies Assisted with the evaluation planning and execution of changes or additions to processes computer operations and technical systems Created and modified all documents and forms necessary for business operation and maintained online presence Managed documents and sensitive information of over 1000 clients Worked with firewalls routers switches and configured networks CYBER SECURITY ANALYST UTSA Cyber Security Lab San Antonio TX June 2015 to May 2016 Enabled access to the lab for students created specialized VMs tested for security vulnerabilities on hosts and the network Provided Windows administration programmed applications used remote desktop to interface with multiple servers and assisted with diagnosis and resolution of problems within the virtual environment Assisted with developing a lab application controlling all computers in the lab IT MANAGER AND WEB DEVELOPER Stress Free Driver Rehabilitation San Antonio TX May 2013 to August 2013 Managed the network designed and maintained company websites managed SEO and online presence Supervised telemarketers maintained company and sales rep reports created and maintained commission hoppers for sales reps assisted in processing of sales and verified sensitive documents Reported to and worked directly with CEO JUNIOR SYSTEMS ADMINISTRATOR HostGator Austin TX June 2012 to August 2012 Provided technical and nontechnical support via chats and phones and resolved technical issues on servers with a shared infrastructure Performed troubleshooting and problem resolution with Apache HTML CSS MySQL databases cPanel WHMCS and Virtual Private Servers Activities UTSA 100K Student Technology Venture Competition Dec 2015 Lead a diverse team tasked with developing a business plan and an innovative technology demonstration for the development of a new company Education Bachelors in Cyber Security University of Texas at San Antonio San Antonio TX 2016 Skills NETWORKING 3 years FIREWALLS 3 years CYBER SECURITY 2 years SECURITY 2 years TESTING 2 years Additional Information Skills Summary Advanced knowledge of Windows and Linux operating systems VMs Familiar with multitude of programs for Windows including Adobe programs Familiar with Ubuntu RHEL Kali Fedora and Qubes Linux Active Directory Firewalls Experienced with Oracle Databases PLSQL HQL Experienced with HTML CSS PHP Java Python Experienced in penetration testing techniques methodologies Endpoint security tools SIEMs Splunk FireEye SourceFire Experienced in networking and network security Experienced in cyber security concepts and principles
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Test Engineer Technical Support Test Engineer amp Technical Support Test Engineer Technical Support Broadata Communications Inc Whittier CA Find the right environment to apply my coding and electronics troubleshooting skills to design opportunities Authorized to work in the US for any employer Work Experience Test Engineer Technical Support Broadata Communications Inc Torrance CA December 2016 to Present Conduct Verification and Validation testing of professional video electronics Provide analysis and technical solutions to product failures and implemented corrective actions Assist senior hardwaresoftware engineers in validating video products Create production test procedures and conducted quality inspections of video electronics Compile customer feedback to design engineers for product improvement Adjunct Instructor East Los Angeles College September 2015 to December 2016 Taught Manufacturing Industrial Technology 220 course robotics at high schools The course is an introduction to robotics and microcontroller programming Students learn to build and program a small robot and to use a variety of sensors Owner Manager Gadget Wireless May 2015 to September 2016 Successfully managed a business to provide lowcost cell phone plans Learned to differentiate between services of many prepaid carriers Stood out among other competitors by offering free smartphone training Cell phone Repair Technician Self Employed January 2013 to September 2016 Offered cellular phone repair services for customers in my cell phone business Selfeducated in basic disassembly of mobile devices Troubleshooting of malfunctioning tablets and phones Science TutorInformation Technology IT Assistant East Los Angeles College February 2013 to August 2015 Tutored students in mathematics chemistry and physics Documented each tutoring session using a Microsoft Access database Provided computer assistance to students and faculty and conduct supplemental instruction Project ManagerDesigner Self Employed Los Angeles CA October 2014 to June 2015 Los Angeles CA DIRECTV Senior Design Project Internet Connectivity Device October 2014 June 2015 Project ManagerDesigner Responsible for preparing customer meeting agendas documenting technical progress maintaining schedule conducting microcontroller networking research designing Ethernet communication code and preparing final presentations East Los Angeles College October 2010 to May 2011 Structural Analysis Conducted Solid Works stress simulation a tricycle chassis for design analysis Prepared progress presentations and a final design report Performed general Failure Mode and Effects Analysis on tricycle components Education Master of Science in Electrical Engineering California State University Los Angeles CA September 2018 to Present Bachelor of Science in Electrical Engineering California State University Los Angeles CA September 2012 to June 2015 Associate of Science in Computer Aided Drafting and Design East Los Angeles College Monterey Park CA August 2008 to July 2014 Skills Python 3 years Soldering 6 years Solidworks 3 years C 3 years Networking 1 year Software Development 2 years Verilog Less than 1 year Technical Writing 6 years CertificationsLicenses EIT December 2016 to Present Engineer in Training Certification State of California
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Systems Administrator span lSystemsspan span lAdministratorspan Kent OH Authorized to work in the US for any employer Work Experience Systems Administrator Innovairre July 2013 to Present Education Bachelors Kent State University at Kent Skills Vmware Cisco Dell Microsoft Audits SharePoint Net Powershell Python Web app Programmer Linux a little 3 years CertificationsLicenses CCNA April 2015 to April 2018
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Sr iOS Developer Sr iOS span lDeveloperspan Sr iOS Developer COMCAST Atlanta GA Around 7 years of experience as a software developer including about 5 Years of Professional Software experience in gathering requirements Analysis Design Development Maintenance of iOS Applications Deep knowledge in Object Oriented Programming concepts Cocoa Touch Core Services and Xcode Handson experience working with software development methodologies like Agile methodologies Waterfall model and Scrum Developments Contribute as an experienced iOS developer on an agile scrum delivery team collaborating with product owners developers and testers to deliver business value on an iterative basis Strong knowledge of Apple Human Interface Experience Complete understanding of MVC architectural patterns and frameworks and comprehensive knowledge of memory management in Cocoa Familiar with Thirdparty Frameworks including Alamofire SwiftyJSON Realm Kingfisher SnapKit Strong knowledge in using databases such as SQLite Core Data Realm Firebase Experienced in XML and JSON parsing multithreading using both iOS and 3rd party frameworks including SwiftyJSON Alamofire Experienced with both SVN and GIT code repositories Publishing the application on the App store and then pushing updates after every new release Experience in creating and custom UIView Table View Collection View Tab Bar and Navigation Bar which are some basic functionality in a MultiView Application Experienced in working with table view rows and sections and customized cells Proficient in all aspects of iPhoneiPad application development including designing for all types of screen sizes and orientations Comfortable with Auto Layout Size Classes XIBs Storyboards and even programmatic implementations that deal with orientation changes for iOS interfaces Experience with Location technologies iBeacon BLE Push Notification technologies Experience in using SQLite Database Content Providers and Sync Adapters for mobile data management Strong handson experience in design patterns and involved in various design activities Solid understanding of interfacing to backend system using XMLJSON REST API OAuth etc Demonstrated ability in working with memory management tools using Instruments and static analysis to track memory leaks and CPU activity Proficient in memory management in both Manual Retain Release and Automatic Reference Counting ARC environments Experience in writing XCTest for developed code Strong problem solving and decisionmaking skills with the ability to communicate effectively Ensure the delivery of highquality software by writing clean code and utilizing pair programming TDD continuous integration and code reviews Continually seek to improve applications including system performance functionality code efficiency and code defects Research and analyze the current system subsystems and interfaces to understand the current or new process flow Experience working with JIRA for documentation and bug reporting Good knowledge of AGILE methodology and vast experience working in on SCRUM environment Work Experience Sr iOS Developer COMCAST Philadelphia PA April 2018 to Present Comcast is the brand for highspeed Internet and phone providers to residential customers under the XFINITY brand and provides these services to businesses The project is to build the Xfinity Mobile Account App and architectural updates code reviews and development As Sr iOS Developer I am responsible for implementing new features reviewing code mentoring junior developers and updating the old apps Responsibilities Involved in doing AGILE practices attending daily agile SCRUM meetings story grooming and SPRINT demo and retrospective meetings Developed the app in Xcode coding in both Swift 3 and Swift 4 Created and implemented localized Strings in preparation of easy transition into foreign language translations for market localization and alternative setting purposes Developed Navigation between views was a mixture of using UI Navigation Controller UI Gesture Recognizer and UI Popover Controller Involve in Code Review Code Fixes and Bug Fixes Work with Core Data to store the parsed data Adding Analytics checks within the app for better tracking Experience working with and parsing both XML and JSON data from RESTful APIs Implemented Analytics tracking in the application and managed analytic data via Firebase Use Alamofire with SwiftyJSON to hit an API and fetch some results parse them and show the results in an UITableViewController Worked on integrating iOS Charts pod and used it to make bar charts Used Autolayout and size classes to create an adaptive layout Implemented localizations on the application Created custom views using core graphics Worked with GIT to checkout and update the codebase changes Working with Subversions to checkout and update the codebase changes Used Grand Central Dispatch to optimize request response web service calls which updated UI seamlessly Profiled the application using Instruments to monitor performance leaks memory optimizations and battery use Responsible for App Support and latest versions compatibility Coordinate with QA to ensure testing conforms to design and requirements Continuously tested application using TestFlight to finetune the product Environment XCode 910 Swift 4x5x iOS 1112 UIKit MapKit iPhone SDK JSON GCD SQLite iBeacon Agile Sprint Planning RESTful Web ServicesInstruments MVC Github Cocoapods Test Flight SwiftyJSON iOS Developer Autodesk Inc Plano TX November 2016 to March 2018 Autodesk Inc is an American multinational software corporation that makes software services for the architecture engineering construction manufacturing media education and entertainment industries Autodesk SketchBook is the painting and drawing application which is available in different operating system As an iOS Developer I mostly worked with the UIKit framework to display content on screen and facilitate user interactions with responders and gesture recognizers Worked in an AgileScrum environment to deliver high quality software against aggressive schedules Worked in Jira for tracking and assigning of tasks and continuous integration Worked on building the app in an MVC pattern The UI was updated with new brushes options with color editors To comply with the Swift Coding Style made and used of Protocols and Extensions Implemented the drag and drop interactions within the app Implement the common access menu items with the UIKit Gestures touches and presses Try the new ruler and ellipse tools to place precise lines or elliptical shapes such as circles in perspective by adjusting the position size rotation and aspect ratio of the drawing guides Implemented the CALayer for reposition the line of symmetry anywhere on the canvas for precise control Used UIImagePickerController for taking pictures and choosing items from the users media library Used Keychain wrapper to safely store the users card details and address in the personal profile Developed navigation between various views with a combination of UINavigationController Segues and UIGestureRecognizer Worked with Crashlytics to fix crashes to improve user experience Handle different response of a request made by the Alamofire Used GIT under the branching model and using a private repository for version control of the source Worked on parsing the JSON data from the database using Codable protocols Used instruments to improve the performance of the app Used Core Data to save a users previous orders for quick reorder Tested the end application for any relevant bugs to resolve memory management issues using Instruments Adding Analytics checks within the app for better tracking Used XCTest Framework for creating unit test cases Environment Xcode 78 Swift 4x3x iOS11x10x MVC Github UIKit Networking Agile Scrum iOS Developer TMobile Bellevue WA June 2015 to October 2016 Tmobile is itself the brand name in the mobile communications world which is a subsidiary of the German telecommunications company Deutsche Telekom AG The project is to build the customer service mobile application allowing their clients to pay their bills track their mobile data usage shop for phones contact customer support and various other services Responsibilities Project managed using AgileScrum methodology code delivered in 2 weeks sprints Worked in an existing hybrid codebase utilizing Swift 2 and ObjectiveC Customized UI components using Core Graphics and CALayer including UIVIews UIButtons UITableViews UITabBars etc with provided wireframes and mock Worked extensively to improve the UIUX fluidity by multithreading individual processes Performed backend RESTful API calls made using URLSession for requests and responses using callbacks and delegation Refactored codebase to ensure secure web service requests by using HTTPS Utilized JSONSerialization to parse the information received from the server Executed unit tests within Xcode using the XCTest library Implemented Core Data to store sensitive user information in the phone utilizing the Keychain to securely store minimal amounts of sensitive information Helped in the creation of a generic module for Push Notifications Lead code reviews with developers in the development process and collaborated to solve any problems that arose Actively reviewed codebase detecting bugs before they appeared and provided solutions promptly Developed in both production and QA environments adjusting the codebase for the two different schemes to segregate testing Worked on a mobile team composed of several other iOS and Android developers one designer a dedicated QA team and the server team Environment Xcode 7x Swift 2x3x iOS 9x Instruments Git iPhone iPad Agile Methodology ObjectiveC CocoaPods JSON Core Data Git Mobile Developer NCR CORPORATION Atlanta GA January 2014 to April 2015 The NCR Corporation is a USbased computer hardware software and Electronics Company that provides products and services that enable businesses to connect interact and transact with their customers The pulse banking application takes the data from NCR Vision and OptiSuite and summarizes it into an NCR Pulse Banking applications in mobile Devices As the mobile developer in the project I was involved in preparing documents developing the test consumed and hosted web services and developing UI for mobile applications Responsibilities Involved in preparing the understanding document and test estimates for the project Involved in developing test plans creating and executing test cases identifying defects and raising tickets in Jira Have performed functional Integration Regression and Acceptance Testing Consumed and hosted web services using Rest Developed UI for mobile applications in various platforms Hands on experience in SQL Procedures Triggers and Views and created tables for the automated test cases to save the results Fixed several bugs reported by the manager Worked on Web Services JSON parsing included in the project Implemented NS Operation Queue and NSURL Connection to integrate with backend web services Involved in Code Review code fixes and bug Fixes Worked on the project in different environments Environment Xcode 6x SQL Jira Git REST JSON Instruments ObjectiveC Front End Web Developer YOMORI Inc Kathmandu NP February 2012 to December 2013 Nepal One of the oldest tech companies in Nepal is Yomari Inc Yomari is known for its banking software As a web developer I was responsible for designing coding and modifying client websites from layout to function and according to the clients specifications Responsibilities Regular meeting with the business stakeholders and executive management Planning and delivering software platforms used across multiple products and organizational units Collaborate with backend developers Created visually appealing sites that feature userfriendly design crossbrowser compatibility and web functions and standards Developing new userfacing features Handling and deep functional experience with Web Services REST and SOAP Education Bachelors in Software Engineering in Pokhara Pokhara University December 2011 Skills Design patterns Git Html Javascript Json Objective c Swift Xml Ios Mvc Restful web services Xcode Css Web services Mvvm Jira Sqlite Frameworks Animation Macos Additional Information TECHNICAL SKILLS Languages Swift 4x5x Objective C C JavaScript XML HTML CSS Frameworks Cocoa Touch Core Foundation UIKit Core Location Core Data Core Animation Notification Center WebKit XCTest Web Services RESTful Web Services JSON XML IDETools XCode Git JIRA Operating System iOS macOS Windows Databases Core Data Realm SQLite Design Patterns MVC MVVM Singleton
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IT Security Analyst span lITspan span lSecurityspan span lAnalystspan Wichita KS Authorized to work in the US for any employer Work Experience IT Security Analyst Equity Bank Wichita KS April 2018 to Present Maintain the security posture CIA of a regional bank with 42 locations in Arkansas Kansas and Oklahoma and assets worth 317b Upgraded network software and hardware including Cisco AMP Cisco Firepower Tenable Nessus SecurityCenter and Trend Micro Administering LANWAN security antivirus and spam control measures blue team by utilizing multiple sources to identify security effectiveness including Cisco ESA WSA ASA AMP Firepower Netwrix Solarwinds and KnowBe4 Troubleshooting and fixing LANWAN problems by utilizing critical thinking active listening and complex problem solving skills Administering the operation of LANWAN services including system hardening of Workstation and Servers using Homeland Security and National Institute of Standard and Technology NIST standards IT Security Administrator Intrust Bank Wichita KS November 2017 to April 2018 Maintained the security posture CIA of a regional bank with 45 locations in Arkansas Kansas and Oklahoma and assets worth 52b Upgraded network software and hardware including CyberArc Carbon Black McAfee and Tenable Nessus Administered LANWAN security antivirus and spam control measures blue team by utilizing multiple sources to identify security effectiveness including Netwrix Palo Alto and KnowBe4 Troubleshot and fixed LANWAN problems by utilizing critical thinking active listening and complex problem solving skills Administering the operation of LANWAN services including system hardening of Workstation and Servers using Homeland Security and National Institute of Standard and Technology NIST standards IT Support Technician Senior University of Kansas KLETC Hutchinson KS August 2013 to November 2017 Maintained and administered computer networks and related computing environments including computer hardware systems software and applications in both physical and virtual configurations for a Kansas University 173acre campus consisting of 20 classrooms in 15 buildings Managed Debian Ubuntu OpenBSD and Windows 2003 2008 2012 servers in physical and virtual HyperV Virtual Box configurations including security updates system hardening and vulnerability scanning Managed Windows XP 7 8 10 workstations including security updates system hardening and vulnerability scanning Worked with IT and business lines to foster partnerships that ensures teamwork and promotes high levels of customer service Monitored firewall servers workstations and antivirus console to identify vulnerabilities and respond to security events Performed penetration testing and network scanning Education Associate in Communication Organizational Communication St Louis Community College Meramec St Louis MO August 2009 Associate in General Studies St Louis Community College Meramec St Louis MO July 2008 Skills Information Security It Security Cyber Security Comptia SEC Active Directory Nist Intrusion Compliance CertificationsLicenses CompTIA A CE November 2021 CompTIA Network CE November 2021 CompTIA Security CE November 2021 CompTIA CySA November 2021
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Generate a Resume for a Project manager Job
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Financial AnalystHR Administrator Financial AnalystHR span lAdministratorspan Beaumont TX Authorized to work in the US for any employer Work Experience Financial AnalystHR Administrator Gadolin Research Beaumont TX 2019 to Present Negotiate budgets for contracts and invoicing to customers for medical research projects Responsible for entering new hires into system and setting up direct deposit verifying I9 and hours worked Pay outstanding AP bills and communicate payment terms with vendors for AR bills OPERATIONS ACCOUNTING ANALYST Phillips 66 Beaumont TX 2017 to 2019 Entered daily inventory for all storage tanks at the Phillips 66 Beaumont Terminal storing oilgas products for multiple customers and moving product via ships barges pipelines or from tank to tank Ensured all daily gauge tickets contained correct temperatures and levels as submitted by a thirdparty inspector completed revisions if necessary informed the inspector of changes and relayed data to the customer Completed an average of 20 to 25 tickets each day and provided training for one new hire alongside a team member Verified invoices and statements were accurate assuring gainloss for assigned tanks were within tolerance per policy Researched gainloss stats at the end of each month sending to inspectors for review and changing data if required achieving cost savings by remaining within accepted tolerance levels Frequently interacted with internalexternal customer regarding invoices billing statement inspection reports and the movement of commodities to and from the terminal ACCOUNTS PAYABLE CLERK Exclusive Furniture Houston TX 2016 to 2017 Entered all incoming invoices into QuickBooks and Storis a standard inventorybilling management system for the furniture company with six large stores in the Houston area Served as an advocate for transitioning from paper invoicing to an electronic system obtaining a scanner and reducing the amount of paper required in addition to setting up ACH payments to ensure invoices did not go past due dates Requested vendors send electronic invoices rather than in paper format Reviewed bills of lading comparing to all incoming invoices to ensure zero discrepancies between purchase orders and invoices and assisted the controller with weekly AP aging summaries open bill status and administrativeaccounting tasks in addition to paying invoices after verification of accuracy DATABASE ADMINISTRATOR STATION RECONCILIATION ANALYST Sunoco Logistics 2014 to 2015 via Zero Chaos and Mountain Limited Contracts Sugarland TX 2014 to 2015 and 2015 to 2016 DATABASE ADMINISTRATOR STATION RECONCILIATION ANALYST Reviewed tickets to determine correct measurement and temperature entries for transferred products working with various stations in the region to verify the correct site was entered for each ticket Researched discrepancies in deliveries and losses to determine if deliveries were completed at the right location Delivered training to new staff ensuring comprehension of tasks Provided new hires and managerial staff with confidential data regarding applicable security systems Reconciled data from multiple stations to ensure parallel information between the companys accounting system and station log records Maintained database security by ensuring only approved users could access specific network systems and folders Played a critical role in controlling losses at stations by researching the transfer of paperbased records to an iPad system assisting in the company making the transition for heightened accuracy and efficiency DATA ENTRY ONLINE SALES COORDINATOR Games People Play Golf Beaumont TX 2013 to 2014 Performed detailed online data entry at the familyowned business selling golf equipment Listed product information including SKUs UPCs price handling time and other specifications to ensure all products were ready for sale on Amazon and eBay Provided direct links to listings on Amazon and eBay through Magento Enterprise a proprietary software allowing the entry of one SKU and automatically populating various sites Utilized SAP to track customer orders update product pricing and manage inventory Education MASTER OF BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION Lamar University Beaumont TX BACHELOR OF ARTS in INTERNATIONAL STUDIES Univ of Southern Mississippi Hattiesburg MS CertificationsLicenses Drivers License
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Generate a Resume for a Project manager Job
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Information Systems Administrator Information span lSystemsspan span lAdministratorspan Information Systems Administrator Holiday Inn Mayagez Inc Hormigueros PR Resourceful individual driven to cut company costs and boost company revenue through innovative management techniques Organized and diligent with excellent written oral and interpersonal communication skills Successful in building and motivating dynamic teams Authorized to work in the US for any employer Work Experience Information Systems Administrator Holiday Inn Mayagez Inc Mayagez PR March 2014 to Present Provide support for all hotel systems within the hotel PBX LAN WAN PMS POS Casino Gaming TV Provide systems administration monitoring troubleshooting and problem resolution for the Microsoft Windows Server and Desktop environments Firewall and Security policies administration Administer and support of Microsoft Active Directory Ensure the standard configurations of all properties in the hotels are in line with InterContinental Hotels Group IHG policy and standard requirements Ensure that these standards are enforced on a continual basis Ensure the efficient and timely communications with suppliers Provide 24 hour7 day oncall support for IT as required Review contracts to ensure they comply with current IHG standards Ensure all systems expenditures are adhered to budget Provide an efficient service to both suppliers and hotel staff in a timely manner Where possible ensure any system downtime is coordinated effectively ensuring minimum disruption to hotel operations Director of Green Engage program Manager on Duty Responsibilities Check all aspects of all areas not just cleanliness or tidiness but also staff attitude appearance manning levels security and safety of each area atmosphere dcor of all areas etc Ensure all issues relating to guest satisfaction are met and that follow up is completed on a timely basis Should there be any urgent engineering issues follow up immediately with duty technician Observe and assist all hotel employees including evaluate their performance both Behaviour and Functional aspects Pay attention to possible undesirable patrons entering or exiting the hotel Coordinates with Security and local enforcement to achieve full security and protection for guests staff and hotel property Responsible for the handling of any emergency that may develop in the hotel Fire Theft etc and to inform the proper agencies or people of these events Act as part of the Fire Brigade Evacuation Team in the event of an emergency Handle claims and accidents with the utmost courtesy and immediate attention Coordinate with HR department in report of the persons injured on the property and submits the report to the management In the event of any unusual happenings within the hotel such as robbery or ransack carries out the following procedures Informs Security immediately Calls management Informs key hotel Executive if there is any injury Supervises all personnel on shift Reports any disorders to concerned department heads for necessary action Be aware of all situations including fire alarms power outages etc Talk and acknowledge all guest you encounter write down any negative and positive comments Investigate and document all guests and employees accidents Notify Human Resources Manager on all employee related injuries Ensure any guest accidents and injuries are thoroughly and professionally handled Information Systems Specialist Mayagez Resort Casino Mayagez PR March 2003 to March 2014 Systems Network and Database Administrator Implementation and integration of costeffective high performance technical solutions to meet challenging business needs Support to PBX system computers hardware software and networking issues Administration of Windows and nix based hybrid LAN Assist in planning designing troubleshooting upgrading and evaluating of servers and storage infrastructure including hardware and software Web page development internetintranet Data mining of MSSQL Databases combining views queries and PHP web development Organization of data for efficient reporting and retrieval Backup for data systems Creation of electronic files in a variety of complex formats Design development and maintenance of databases Preparation of complex reports online documents and information booklets Office and client support at a helpdesk level Research recommend and implementation of new hardware and software into the environment to increase efficiency Monitor and support internal network security management of VPN access through Cisco routers Evaluate network communications Work with Active Directory across multiple domains fileapplication servers and storage Design and implementation of security policies internet access control with Squid Proxy Server combined with MySar Reporting Design and implementation of security policies and procedures for Disaster Recovery and backups to assure business continuity and network security Education Certificate in Accounting Assistant Instituto de Banca Y Comercio de Puerto Rico Mayagez PR 1988 Certificate in Computer Programming Instituto de Banca Y Comercio de Puerto Rico Mayagez PR Skills SECURITY 10 years COST CONTROL 5 years INVENTORY 10 years training Scheduling Microsoft Word Additional Information SKILLS Cost Control Process optimization Strategic planning Inventory management Staff development Quality assurance Goal attainment IT security best practices Interpersonal skills Working with shifting priorities Managing multiple projects Team player Documentation
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Generate a Resume for a Project manager Job
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JavaJ2EE Full Stack Developer JavaJ2EE Full Stack span lDeveloperspan JavaJ2EE Full Stack Developer Thermo Fisher Scientific Pittsburgh PA Work Experience JavaJ2EE Full Stack Developer Thermo Fisher Scientific Pittsburgh PA March 2018 to Present Thermo Fisher Scientific is a provider of cloud based platform for scientific data management support through ecommerce Phase one of the laboratory informatics application was completed in a short span of two months to aid market expansion of growing business after acquiring Core informatics Roles Responsibilities Effectively involved in gathering understanding analyzing business requirements and participated in all phases of SDLC Involved in designing Use Case diagrams Class diagrams and Sequence diagrams as a part of design phase Configured spring framework using the spring core module to inject dependencies and configured Oracle MySQL Mongo in the module Developed the application by using JSP Servlets Web Services JavaScript WebLogic JAXRS and SaaS Developed RESTful Web Services using Jersey JAXRS to perform CRUD operations on the database server over HTTP and to consume web services for transferring data between different applications Used Spring Boot for developing micro services REST to retrieve data from clientside using Micro service architecture and Pivotal Cloud Foundry PCF for deploying micro services Used Singleton Session Facade and DAO patterns in implementing the application Used Java 18 and Spring 15 to perform CRUD operations on the SOLR engine to create hassle free transactional models Extensively worked with XML Schemas XSD for defining XML elements and attributes Deployed web components presentation components and business components in WebLogic Application Server Installed the application on AWS EC2 instances and configured the storage on S3 buckets Used RabbitMQ as the message broker to convert the entire flow as a SOA based architecture Implemented Multithreading concepts in Java classes to avoid deadlocks Created build environment for Java using Git and Maven Developed the test cases with JUnit for Unit testing of the built components Contributed to standardizing project coding code review guidelines and checklist Build CICD using Jenkins GIT JFrog Artifactory saving the image in Docker Private registry Used JIRA to keep track of the project bugs and issues Followed Agile Scrum methodology to track project progress and participated in Scrum meetings Environment Java18 J2EE Microservices Spring MVC IntelliJ Idea AWS Tomcat Application server Pivotal Cloud Foundry REST Webservices SOAP Webservices APIGEE HTML5 CSS3 XML JSON JUnit RabbitMQ Maven Gradle Dockers Oracle MongoDB MySQL JIRA Jenkins Spring Cloud JSP Servlets Web Services JavaScript JAXRS Sr Java Developer Chase Wealth Management Manhattan NY September 2016 to December 2017 Scope here was to develop a web based enterprise application that offers services to member banks to assist their cardholders with credit card transaction disputes The application provides functionality that benefits member banks and allows them to provide accurate answers and quick service to cardholders Roles Responsibilities Involved in the complete SDLC including the design of System Architecture development of System Use Cases based on the functional requirements Adapted Agile Methodology from specification Analysis Design System integration Testing Deployment and Maintenance Involved in daily standup meetings to provide regular updates on individual tasks and progress of user stories Used JSP HTML5 CSS3 and JavaScript to construct the dynamic web pages presentation Layer for the application Used Angular 2 and BackboneJS for clientside validation Develop various screens for the front end using Angular JS and used various predefined components Automate the process of testing of application using JAVA script and Spring framework Used NodeJS in Building APIS Handled Java MultiThreading part in back end component one thread will be running for each Implemented Restful Web services to retrieve data from client side and made REST API calls from Angular JS and parsed the data to project to the client and handled the security and Authorization using Spring Security and OAuth Developed Business objects using POJOs and data access layer using Hibernate framework Achieved Dependency injection by creating spring services spring controllers and DAOs to wire objects of business classes Designed and developed business components using Spring Boot Spring Dependency Injection Core Spring AOP and Spring Annotations Used Hibernate Transaction Management SpringHibernate Batch Transactions and Hibernate cache concepts Used Spring Data Framework to use the features of Spring JDBC and Spring ORM classes like JDBC Template and Hibernate Template to perform the database operations by connecting to Data sources available Removed all the XML based configurations required to build the MVC application and maintained in the classes using Spring Boot Used Micro services to communicate using synchronous protocols HTTP and REST Implementing or exposing the Micro services based on Restful API utilizing Spring Boot with Spring MVC Used Jenkins for continuous integration and test automation Deployed and Monitored Micro Services Using Pivotal Cloud Foundry PCF also Managed Domains and Routes with the Cloud Foundry Used Mongo DB as data storage and utilized aspects like replica sets Sharding and clever document design to make service extensible scale and feature wise Use Maven to build the application and deployed on Web Sphere Application Server Used GITHUB as version control tool Environment Java 8 J2SE HTML5 CSS3 AWS jQuery Ajax Rabbit MQ Angular JS Node JS JSON J2EE Spring Framework 420 Spring MVC 42 Hibernate 40 Docker Micro Services Kafka Pivotal Cloud Foundry PCF Bootstrap Web services Restful RAD Web Sphere AgileScrum Methodology Maven JIRA JUnit TDD MongoDB GITHUB Java Front End UI Web Developer Farmers Insurance Group Wilmington DE March 2016 to August 2016 Roles Responsibilities Participated in the complete Software Development Life Cycle including Requirement Analysis design Implementation Testing and Maintenance Interacted with the system analysts business users for design and requirement clarifications Used J2EE patterns such as Controller Singleton factory MVC architecture is used in this application Implemented Spring Framework IOC Inversion of Control design pattern for relationship between application components Worked on AWS Identity and Access Management IAM components including user groups roles policies and password policies and provide the same to end user Deployed the application on AWS cloud platform by configuring REDHAT server on EC2 instances Used Spring Framework IOC to separate the application configuration and dependency specification from the actual application code Used Spring ORM module along with Hibernate to deal with database operations Used Spring core Spring Context Spring MVC Framework for the application configuration of different components services in the application Used Hibernate for mapping claim data by connecting to Oracle 11g database Designed and developed the REST based Micro services using the Spring Boot Spring Data with JPA Used Hibernate extensively to have Database access mechanism with HQL Hibernate query language queries Resolved Runtime Errors and Application Bugs in the Production environment and enhancing the existing application Backend Integration testing of micro services and API services Implemented log4j for logging purposes and debug the application Created micro services using Spring Boot for a new public facing application Involved in production support for maintaining the system developed and resolved the complexities and bugs Implemented the project using the agile methodologies Leaned and migrated the old codes into Angular JS Extensively used Apache Camel for transformation and used both Java DSL and XML DSL Fixed bugs during the System testing Joint System testing and User acceptance testing Created responsive reusable UI components for ABCs SiteCore migration project using CSS3 and HTML5 Implemented Angular 2 Routing and navigation Components Services Used SVN repository for version control Environment Java J2EE Spring Spring Security Hibernate Eclipse WebLogic JSP jQuery XML CSS Junit Maven Oracle11g AngularJS TOAD Log4j UML Apache Camel Agile Microservices Jenkins Splunk Cucumber Griddle POM Rollup Gulp Grunt bootstrap HTML5 and AWS J2EEUI Web Developer Intelli Swift Software Ltd Hyderabad Telangana September 2013 to November 2015 Roles Responsibilities Analyze the business requirements and providing technical design and development solutions using JAVAJ2EE and related technologies Involved in documenting the functional requirements provided by the client and estimating the work effort Developed web pages using HTML5 CSS3 JavaScript Angularjs jQuery AJAX and JSON Involved in the creation of exhaustive JUnit Unit Test Cases Worked with productiontest team to study analyze and fix bugs Java Servlets were used as the common gateway interface between the client and server Used Spring framework to load the Business Data Objects using IOCDependency Injection Developed some clean up scripts to clear unnecessary data in GUI Wrote data Components for Plan Setup using Java SQL and JDBC and participated in design of data base and created tables in ORACLE Developed the Login Policy and Claims Screens for customers using AJAX JSP HTML CSS JavaScript and Struts Tags Consumed SOAP web services from the thirdparty clients Handled the vulnerabilities such as Cross Site Scripting XSS Cross Site Request Forgery Environment HTML5 CSS3 JavaScript Angularjs Nodejs jQuery AJAX JSON JSP XML Servlets JDBC J2EE Struts UNIX Web Sphere 51 JBoss JUNIT Oracle Java Web Developer Sell Craft Global Solutions Ltd Pune Maharashtra January 2013 to August 2013 Roles Responsibilities As a Java Programmer Implemented front end with JSP JavaBeans Struts Tag libraries and JSTL Worked on XML Web Services by using SOAP to transfer data to supply chain and for domain expertise Monitoring Systems Effectively used Locator Data Access Object DAO Data Transfer Object DTO Factory and Singleton design patterns Designed the page flow using struts serverside components for DAO layer Worked on Maven to build tool for building jar files Implemented Log4j and commonslogging frameworks for logging the application error and info Provided support for deployment of the application in multiple environments includes SIT UAT and Production Environment Used the Hibernate framework ORM to interact with the database Worked with XML by using SAX and DOM parsers to transfer the data between different components Used Struts tiles framework for the layout management Implemented Stateless Sessions by using Enterprise Java Beans EJB to encapsulate business logics Implemented Web interface with the help of and Struts JSP and Standard Tag Libraries JSTL Performed Performance Tuning on Weblogic server Java JDK and Unix Operating System and Database Tuning Developed functions procedures and packages to implement the systems business logic using PLSQL Responsible for fixing all bugs encountered and communicating back over to the QA team Environment J2EE Java 6 Hibernate Struts SOAP DAO DTO EJB Oracle 10g JDK 16 JSTL XML XSLT HTML XHTML Java Script jQuery UML Education Masters Degree in Information Assurance in Information Assurance Wilmington University New Castle DE 2017 Bachelors Degree in Information Technology in Information Technology JNT University 2013 Skills Eclipse J2ee Hibernate Intellij idea Spring Jms jquery Jsf Jsp Jstl Servlets Struts Ms visual studio Visual studio Design patterns Django Git Html Javascript Angularjs
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Web Developer span lWebspan span lDeveloperspan Web Developer Ladera Ranch CA Programming Languages PHP ASP JSP JAVA Web Server Internet Information Services Apache Server NginX Database MSSQL MySQL PostGreSQL Cubrid sql Web Technology HTML CSS JAVASCRIPT jQuery Ajax Media wiki PHP BB XML Operating System Windows Server LINUX ubuntu gentoo centos Revision Control Tools SVN tortoise SVN Server and Client Framework MVC model Yii Framework Codeigniter Framework with Smarty Work Experience Web Developer NTTGame Inc October 2013 to Present OS LINUX CentOS DBMS MySQL Web Programming PHP HTML CSS JAVASCRIPT jQuery Ajax Built and Maintained Content Management System Built Web Base Spin Wheel in Game Platform Built Multilanguage Managing System for Gaming Portal Service Developed online gaming portal registration system and Social Connection which allows a single login account for multiple online games Produced and Developed REST and SOAP Web Service API System Produced to develop online game portal site for multiple game Developed and Maintained Contents Management System used by game administrators and staff Developed and Maintained game portal service based on Steam Online Account Web Developer FQ Systems December 2012 to August 2013 OS LINUX Gentoo DBMS MySQL Web Programming PHP HTML CSS JAVASCRIPT jQuery Ajax Develop Sales Managing Solution Project of Total Hardware and Software Web Development Manager GalaNet Inc May 2011 to December 2012 Senior Web Developer May 2009 to May 2011 Web Developer CentOS Ubuntu October 2007 to May 2009 OS LINUX Gentoo CentOS Ubuntu Windows Server 20032008 DBMS MySQL MSSQL PostGreSQL Web Programming PHP Yii Framework HTML CSS JAVASCRIPT jQuery Ajax Built and maintained Management Information System for online gaming portal that processes thousands of transactions daily Developed and maintained centralized game and website management system used by game administrators and staff Developed online gaming portal registration system which allows a single login id for multiple online games Developed and maintained online survey system and statistic system per each surveys Built and maintained advertising and marketing statistic system which hits banner register and download client from vendors Designed automated reports for marketing and uppermanagement Developed and maintained centralized data across game and web servers to build tools for profiling users analyzing statistics and targeting services Maintained Online Game and Game Servers on windows server Produced to develop online game portal site for multiple game Web Engineer Aeonsoft Inc February 2007 to September 2007 8months OS LINUX Windows Server 20002003 DBMS MYSQL MSSQL Web Programming ASP PHP HTML CSS JAVASCRIPT Built and maintained Online Game Web Site Built and maintained Management Information System for online gaming portal Developed and maintained game and website management system used by Game Masters Maintained Online Game and Game Servers on windows server Software Engineer GedMobile Ltd October 2004 to January 2007 2years 4months OS LINUX Windows Server 20002003 DBMS MYSQL MSSQL Web Programming ASP PHP JSP JAVA HTML CSS JAVASCRIPT Built System Architecture for Mobile Contents Service Built and maintained billing report system for mobile contents using fee of serviced telecom Developed and maintained mobile social network communication contents of wireless Service Developed and maintained online shopping mall web site and management system Developed SMSShort text Message Service Management System which shows statistics for SMS total count call back log and using fee Developed and maintained Management Information System Free Lancer Webbone Inc June 2004 to September 2004 4months Wireless Developing Team Mobile Web programmer OS LINUX DBMS MYSQL MSSQL Web Programming Build and maintain Web Site for Association of likeminded person Developing Web Service and Management System OS LINUX DBMS ORACLE Web Programming Developing English Education Web Service for Kids Cooperation with the Ministry of Agriculture and Forestry System Manage OS Windows 20002003 Server LINUX DBMS Microsoft SQL Server MySQL Web Development Engineer NuriIC Inc February 2003 to May 2004 1 year 4months Web Developing Team Web programmer OS Windows 20002003 Server DBMS Microsoft SQL Server web Prgraming Online Shopping Mall Solution B2B Solution Web Solution Development Developing Web Service and Management System Developing Medical Online Reservation System Shopping Mall Web Site Development management Source Converting to ASP from PHP for Medical Online Reservation System System Manage OS Windows 2000 Server DBMS Microsoft SQL Server Web programmer Mfreei MallMalls Inc November 2000 to November 2002 OS Windows 2000 Server DBMS Microsoft SQL Server Web Programming ASP JAVASCRIPT Mobile Community Contents Planning Development Management Construction Company Web Site Develop Developed Avatar creative web application and Mobile Service Developed SMSShort text Message Service Management Shopping Mall Web Site Development and management System Manage OS Windows 2000 Server DBMS Microsoft SQL Server Web programmer Freeage System Inc May 2000 to October 2000 OS Windows 2000 Server DBMS Microsoft SQL Server web Programming ASP HTML JAVASCRIPT Developed Medical Portal Web Site Developed Construction Company Web Site Education GeneticEngineering University of ChungBuk 1991 to 1998 Dai Information Tech Education Center Skills Database Mysql Postgresql Sql Html Javascript Php Codeigniter Svn Xml Apache Linux Ajax Asp Css Internet information services nginx Web server Java jquery Additional Information COMPUTER SKILLS Programming Languages PHP ASP JSP JAVA Web Server Internet Information Services Apache Server NginX Database MSSQL MySQL PostGreSQL Cubrid sql Web Technology HTML CSS JAVASCRIPT jQuery Ajax Media wiki PHP BB XML Operating System Windows Server LINUX ubuntu gentoo centos Revision Control Tools SVN tortoise SVN Server and Client Framework MVC model Yii Framework Codeigniter Framework with Smarty
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SALESFORCE PROJECT MANAGER SALESFORCE span lPROJECTspan span lMANAGERspan SALESFORCE PROJECT MANAGER Detroit MI Work Experience SALESFORCE PROJECT MANAGER CONSULTANT 2011 to Present Plan manage and execute course of large and complex projects in a PMO providing daytoday management and oversight to the portfolio following established project management methodology for clients Facilitate AgileScrum meetings and served as the Scrum Master using Agile tools Version One JIRA and RALLY to oversee internal developers and vendors issues to address customer needs and project requirements in a quick turnaround time Manage the system integration of SalesForcecom and NetForum CRM and ERP systems at client sites commercial government and nonprofit and oversaw all technical aspects of hardware software backup recovery network performance and testing Coordinate the work of creative and technical staff which will include engineers designers developers operations and cloud support business analysis quality assurance security and system administrators Oversee project teams of 10 to 50 PMsBAsQAs and budgets over 1M Build credibility establish rapport and maintain communication with stakeholders at multiple levels including those external to the organization ie Vendors and provided regular status reports to leadership Support the development of proposals in response to RFPs RFIs and Task Orders statements of work and ELAs to include drafting estimation of effortcost Conduct testing and validation to ensure the configuration meets the business requirements and solution design for future growth and when necessary writereview QA and UAT test scripts Develop project management documentation including project charters schedules work breakdown structures WBS user documentation training milestone charts resources graphs budget reports roadmaps Organizational Breakdown Structure OBS Project Risk Management Plans and responsibilities matrix Identify track and resolve project interdependencies and related execution issuesrisks Manage a deployment project to handle the conversion of an internalbased Partner Relationship Management PRM platform from Siebel to Salesforcecom including user and license administration troubleshooting data migration Lead webbased projects using netForum to create the user interface overall functionality and navigation backend development user acceptance testing and execute golive deployment Develop and manage the implementation plan of several large scale Salesforcecom projects including activities of data mapping object modeling page layout design and rule logic definition in context of Salesforcecom application Manage the system integration of SalesForcecom and NetForum CRM and ERP systems at client sites commercial government and nonprofit and oversaw all technical aspects of hardware software backup recovery network performance and testing IT PROJECT MANAGER World Vision International 2008 to 2011 Developed implementation plans for proposed projects including timelines resource requirements and cost estimates Managed vendor management and contracts with a diverse team of employees and offshore team members including vendors in India and Australia Led webbased projects using to create the user interface overall functionality and navigation backend development user acceptance testing and execute golive deployment Created and maintained schedule in MS Project and crashed and fast tracked activities to avoid late deliveries and meet changing needs and requirements of senior management Identified critical risks and created contingency plans in case issues occurred during or after implementation Supported program lifecycle of the projects customer interaction technical delivery status reporting and analytical solutions Led crossfunctional teams of 15 individuals in Latin America and Australia that delivered ahead of schedule and under budget DIRECTOR OF INFORMATION SYSTEMS MARKETING APNA 2006 to 2007 Managed the Enterprise Resource Planning process to ensure all components of the technical architecture were properly integrated using SAP Created project plan to restructure billing to prevent lost payments and ensure quality in the process using Agile methodology Managed the budget staff and procurement of vendors to meet business objectives Developed a leadership training program to improve communications between the organization stakeholders vendors and affiliates Presented project and budgets analysis to key leadership and recommended costsaving and communications strategies for companywide projects Initiated factfinding and evaluate pastcurrent success and challenges and review activities and processes for potential recommendation for improvement that led to cost saving methods Conducted marketing research and analysis for all clients and prepared evaluations and recommendations for campaign effectiveness TECHNICAL PROJECT MANAGER Bowers Consulting 2003 to 2006 Led project team of 20 people including developers programmers and functional managers and presented CLevel staff status reports Managed web site development projects and manage the life cycle of web development projects for clients who requested scope that included features such as search engine optimization social media consulting keyword research and linkbuilding Used Agile to evaluate and restructure websites and to direct IT team members for clients Oversaw the project selection process for clients that included obtaining requirements and creating the financial and risk analysis to determine successful projects Met with stakeholders to discover their needs and developed into requirements and WBS to deliver project channels Performed program completion assessment including customer feedback lessons learned and financialperformance review Audited clients operational processes and recommended methods to decrease operating expenses Created weekly reports and lead team meetings to discuss project effectiveness and resolve issues Education MBA Skills SDLC Project Management PMP PM Microsoft Project CertificationsLicenses Project Management Professional PMP Drivers License Salesforce Certified System Administrator ADM 201 Present Additional Information Computer Skills CRMERP SalesForcecom Personify NetForum Oracle 11g MS SQL Server Programming Languages Java JavaScript HTML DHTML XML Perl XSL CSS ASP NET J2EE C AJAX SW Products Utilities Primavera P6 Version One JIRA RALLY Planview MS Project Visio SharePoint Dreamweaver Front Page Fireworks MS Office Lyris Magnet Mail Flash IMIS Google Analytics Photoshop Page Maker Illustrator Clarity PlanView and Quark Express
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IT Systems Specialist IT span lSystemsspan Specialist Graduate student looking to move into in data privacy and IT management Oglesby IL I recently graduated form WGU with a Masters Degree in Information Technology Managment and my CAPM certification I am looking to move into a Managerial position where I can work with policies and procedures as well as IT Risk managment and IAM identy and access management I am also ITIL V3 certified have extensive IT support and network administration experence and managed a three person IT service desk for three years Authorized to work in the US for any employer Work Experience IT Systems Specialist Gardner Denver Princeton IL September 2018 to Present Desktop Remote and Infrastructure support for Princeton location and remote support for 3 other locations Mostly windows 10 computers and 2012 servers Manage service desk tickets change requests and incidents in service now Support Xerox and Kyocera printers Use SCCM to image computers Patch servers Systems Administrator Woodhaven Association Sublette IL May 2013 to September 2018 Systems and Network Administration for Woodhaven Lakes Applications Administration Enterprise windows XP and Windows 7 Active Directory SQL Server Desktop virtualization technologies Symantec Backup Exec Exchange Email Citrix Xen Desktop Microsoft Navision Microsoft Dynamic Exacqvision client manager PC anywhere LogMeIn Network Administration TCPIP Ethernet Fiber VPN wireless networking DNS DHCP Systems Hardware Cisco 1800 Routers Dell switches Wyse thin clients barracuda spam filter Exacqvision IP cameras Dell and HP computers EnGenius ENH200 wireless access points Sonic wall net gear switches merchant support for PCIDSS compliance for credit cards Help Desk Manager Illinois Valley Community College Oglesby IL July 2010 to May 2013 Technical phone support for staff and faculty Support for AV and classroom equipment Checkout equipment for Facility and staff Schedule classroom equipment delivery through R25 software Install and update Software for check out laptops Troubleshoot and repair laptops Setup Polycom phone PODS Reset passwords in Blackboard Active Directory and Linux based student email Administrator of Accu Track student tracking database Administrator of I support help desk ticketing system Procurement Management for all computer Hardware Purchase computer and infrastructure hardware Inventory and Asset control Systems Technician Elmhurst School District Elmhurst IL March 2008 to March 2009 Desktop and Telephone support for teachers throughout the district Build computer images for dell desktop and laptops computers Systems technician duties which include upgrading hardware software printer issues and maintenance or other desktop devices that may be used Unlock and create user accounts in active directorySet up network printers Build and push out MSI filesupdate and monitor barracuda spam filterupdate reset and install power school application setup file maker program Systems Technician Prescient Solutions Elmhurst IL April 2006 to March 2008 Desktop and Telephone support for teachers throughout the district Build custom computer images for dell desktop and laptop computers Systems technician duties which include upgrading hardware or installing software setting up printers network printers scanners and other desktop devices that may be used Unlock and create user accounts in active directory Printer maintenance IDF and MDF closet cable management punching down network cables and labeling network closets Create and assign help desk tickets using TrackIT software Help Desk Technician University Of Chicago hospital Chicago IL November 2005 to April 2006 Phone Remote and Deskside support for physicians and staff in the department of surgery Reset network passwords Troubleshoot network connectivity problems and VOIP problems Troubleshoot printer problems install software Back up servers Support outlook email and PDAs Set up conferencing equipment Map Network drives Set up VPNs Phone Support First Data Elk Grove Village IL July 2005 to November 2005 Elk Grove Village IL Jul 05 Nov 05 Troubleshoot integrated multilane POS hardware in LAN environment Assist POS Network Telco VSAT and Concord field technicians with hardware installations and service calls Supports satellite lease line frame and inbound IP Connections Documents and replaces hardware as needed Troubleshoot dialup modem connections Troubleshoot IP Addressing related to credit card transactions over IP Troubleshoot wiring for RJ11 RJ19 RJ45 1096 and 1098 blocks Troubleshoot printers that are attached to the credit card terminals Answer questions related to error codes from credit card terminals Answer questions related to connections to the credit card terminals and cash registers Systems Support Technician Spherion at IBM training center Chicago IL January 2003 to July 2005 Chicago IL Jan 03 Jul 05 Set up classrooms for the IBM learning center Use Symantec ghosting software to load images from a Netfinity 5000 Server on to computers in the classrooms Use Symantec ghosting software to capture modified images Customize the software according to the type of class being taught Check network settings to make sure that each computer can get to the internet and also see each other on the local network Install software troubleshoot hardware software and network connectivity problems Meet with instructors to make sure that everything is running properly and that all of their students computers are working properly Upgrade computer hardware and software including network drivers memory hard drives floppy drives printers Ethernet cards network cables hubs switches Keep an inventory log over all of the computers in each classroom and document all adds moves and changes that may occur Use IBMs Network Interface Manager server to load MKSYSB images from the NIM server to the AIX classrooms NIM server to capture modified MKSYSB images Set up and support TIVOLI classes Set up and support AS400 classes Education Masters Of Science Degree in Information Technology Managment MSITM Western Governors University Work at Home October 2016 to April 2019 Bachelor of Science in Telecommunications Management DeVry University Addison IL March 2000 to October 2003 Skills ITIL 4 years It Project Management 3 years Switches 5 years Routers 2 years Active Directory 4 years Exchange Server 3 years Microsoft server 2008R2 4 years Microsoft server 2012R2 2 years Sql Server 1 year Vmware Less than 1 year Vlans 5 years VOIP 6 years Troubleshooting 10 years ip cameras 3 years access control 4 years POS 4 years Windows 7 8 years Windows 8 1 year windows 10 1 year linux Less than 1 year Unix Administration 1 year AIX 1 year Service Desk Management 3 years Inventory Management 6 years technical support cisco networking Disaster Recovery Novell 1 year Project Management 2 years Links httpwwwlinkedincomintoddmstash CertificationsLicenses EXIN ITIL V3 Foundations June 2011 to Present Certified through Microtrain Chicago IL Cloud U Certified Rackspace Hosting August 2013 to Present Cisco Certified Network Associate ICND2 CCNA RS May 2015 to May 2018 Cisco License CSCO12401811 Cisco Certified Entry Networking Technician ICND1 October 2013 to October 2018 Cisco License CSCO12401811 A Certified April 2013 to April 2018 CompTIA License COMP001020445443 Network Certification August 2012 to August 2018 CompTIA License COMP001020445443 Scrum Fundamentals Certified October 2017 to October 2020 SFC License 597242 CAPM February 2018 to February 2021 Certified Associate in Project Management CAPM PMI ID 5221534 Additional Information In my free time I have been learning more about IT security and IT privacy I hope to get my CISSP certification in the future and move into an IT managerial position
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Web Developer span lWebspan span lDeveloperspan Web Developer MediTechSafe Cincinnati OH Around 4 years of extensive industry experience in designing and developing dynamic web pages Proficient experience in Web application development using HTML5 CSS3 ES6 Typescript Bootstrap Angular 468 Nodejs JSON DOM and AJAX Expertise with Bootstrap and Media Queries in developing Responsive Web Design Expertise in developing J2EE web applications using Java Spring MVC framework Spring Boot Hibernate ORM framework Restful Web Services Have a great understanding of Observables http requests directives components in Angular 6 Utilized Angular routing services and navigation for developing the companys application Worked on single page web applications using angular 8 and bootstrap library Worked on developing the websites by styling using CSS preprocessors like SASS Expertise in writing test cases like Java environment using JUnit Created Components Directives and Libraries in Angular 468 for componentbased interfaces Worked with Jasmine and Karma to test angular applications Wellexperienced in frontend technologies like HTML CSS Bootstrap Experienced working on Springboot application with JDBC framework Worked with JSON data httpClient Observables and Pipes in Angular 468 Experienced in webapplication servers like Apache Tomcat WebSphere and Web logic Experienced in using various tools and IDEs like Visual Studio Code Eclipse Atom and Sublime Text Hands on experience with angular CLI Command Line Interface Experienced in designing developing and implementing B2B applications in HealthCare Ecommerce Gained expertise in building enterprise applications and distributed systems using technologies like Java Spring JDBC Hibernate JavaScript and Web Services Outstanding problem solving data analysis skills strong focus on teamwork and achieving team goals result oriented and excellent communication skills Excellent interpersonal skills team player quick learner selfmotivated time management and have an intention to work hard to attain project deadlines under stressful environments Authorized to work in the US for any employer Work Experience Web Developer MediTechSafe Hamilton OH June 2018 to Present Project Description MediTechSafe is one of the growing companies which is focused on Medical field and Cyber Security It provides software for the hospitals which has the information of all the assets in the hospital The company has a great discipline for the enhancement of the cyber security Job Responsibilities Developed companys applications as per the requirements using Java Angular 6 Bootstrap CSS Worked on a software which protects the medical field from the cyberattacks happening Worked with frameworks like Spring hibernate for developing the application Executed functionalities and designed the customized application for the medical authorities Worked in Oracle and Postgresql for the database connections for database management Worked on the designing developing testing and analysis stages of the applications Designed and built application user interfaces with a focus on UX for mobile and tablet Used Jasmine and Karma for the configuration and the testing of the companys applications Designed CSS based page layouts that are crossbrowser compatible and standardscompliant Used RESTful services for better performance scalability and modifiability Worked with team to define UI framework for visualizations and strategic UX Conceptualizations Conducted contextual analysis to gather user feedback improved UX in the following iterations Used GIT version control to track and maintain the different versions of the application Built responsive user interface using bootstrap framework to enhance website efficiency Played an active role in all the phases design development and testing of the applications Created Components Directives and Libraries in Angular 8 for a componentbased interface Developed crossbrowser platforms using Java HTML5 CSS3 Angular 6 to match design specs Involved myself in all the meetings happened in the company and worked in a very collaborative team Designed a responsive website using Bootstrap grid system to layout contents that fits all the devices Showed active participation in Scrum Agile Methodology which includes iterative application development weekly sprints stand up meetings customer reporting backlogs Worked on integrating APIs with MVC pattern Used Node Package Manager NPM to implement necessary packages Involved largely in different phases of Software Development Life Cycle SDLC of the project Worked extensively on adding new modules to the existing system Responsible for enhancing the User Interface using HTML CSS JavaScript ES6 jQuery Java and Angular 6 as per the requirements Environment Angular 468 HTML CSS Nodejs Java JavaScript ES6 SDLC Bootstrap Visual Studio Code Web Developer ReverbNation Raleigh NC January 2018 to May 2018 Project Description ReverbNation is a great place to work where I got to support the companys applications and products The idea was to deliver best service to the artists labels promoters and fans It involved working on the responsiveness of web applications Job Responsibilities Enhanced a webapplication using Angular 6 bootstrap and Nodejs in the terminal Designed responsive and interactive web pages using web technologies like HTML CSS and JavaScript Developed the singlepage responsive web application SPA on frontend using Angular Implemented user interface guidelines and standards throughout the development and maintenance of the website using HTML CSS JavaScript and Java Worked with CSS background CSS layouts CSS positioning CSS text CSS border CSS margin CSS padding Pseudo elements CSS behaviors and CSS preprocessors Used AJAX and JSON in implementing presentation layer Created powerful visualization components with D3JS Library to build high fidelity prototypes with multicolor font icons Designed responsive user interface and prototypes for various applications like control panels cloud products and marketplace Written client interfaces and implementation classes to consume the web services Expert in creating user validation forms and sending data to server using RESTful services Used Agile methodologies during project development Tested cross browser compatibility and fixed layout related bugs in compatible browsers Maintained and developed the web application by using Bootstrap Nodejs and Angular 6 Played a great role in the team discussions to enhance and improve the system Environment Angular8 HTML CSS jQuery Nodejs Java JavaScript ES6 SDLC Bootstrap Visual Studio Code Web Developer InRhythm Solutions Hyderabad Telangana June 2016 to July 2017 Project Description InRhythm Solutions is one of the great companies which has communications networking and security domains It helped me to work on products where I get more practical approach and could understand the realtime world in a better way as I worked on enhancing the frontend and simultaneously worked with database using JDBC and SQL Gained a fullstack experience by working on Java database and JavaScript Job Responsibilities Implemented different technologies like JavaScript HTML CSS and SQL to work on the reporter tool Written SQL queries to retrieve data from the database using JDBC Created RESTful APIs for increased scalability of the companys application Responsible for analysis of the applications data and store it in the database using JDBC Worked closely with the clients and focused on developing a better user experience every time Interacted with clients to know their requirements and implemented them in the application Worked and performed operations in an environment which uses Agile Methodology Dynamic web site design and programming using Java HTML CSS JavaScript jQuery Responsible for creating efficient design and developing user interaction screens using HTML Developed frontend applications using technologies like HTML CSS Bootstrap and Java Used Selenium and unit testing for the testing of the applications Practiced GIT version control to track and maintain different versions of the application Environment Angular HTML CSS jQuery Java JavaScript ES6 SDLC Bootstrap Sublime Text Eclipse Web Developer i5 Soft Solutions March 2015 to May 2016 Project Description Worked on enhancing the frontend and simultaneously worked with database using JDBC and SQL Gained a fullstack experience by working on technologies like Java database and JavaScript Worked on developing the companys application using technologies like AJAX JSON Implemented XML parsing and JSON parsing for data handling and different mini applications Handled all aspects of the web application like maintaining developing testing and deploying Provided a solid solution for business rules management through its builtin repository Used JavaScript promises closures and maintained asynchronous calls through the APIs Designed and developing web applications using CSS preprocessors Used JUnit for Unit testing of the applications Environment Angular HTML CSS jQuery Java JavaScript ES6 SDLC Bootstrap Sublime Text Eclipse Education Masters in Computer Science in Computer Science University of Cincinnati Skills VISUAL STUDIO ANDROID STUDIO Git HTML BOOTSTRAP Front End Javascript FrontEnd UI Additional Information TECHNICAL SKILLS Technologies Angular 468 Bootstrap HTML CSS Nodejs Spring Springboot Languages Java C MATLAB Working Tools Visual Studio Android Studio XCode Sublime Text Eclipse Other Tools Git Gulp Outlook Excel PowerPoint Skype
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Web Developer Web span lDeveloperspan web developer Buffalo NY Having 7 years of experience in the IT Industry with diversified exposure in Software Process Engineering designing and building a Web Application using Java based Technology open source applications Experience and handson knowledge in objectoriented web and design methodologies web content management process Experienced in SDLC Object oriented analysisdesign and development MVC architectureimplementation Experience in Web Application Development using Client Script design technologies like Angular JS JQuery as well as HTML5 CSS3 XML JavaScript Experienced in leveraging RDBMS like Oracle MySQL Experience in working with application server technologies like JBoss Apache Tomcat IBM Web Sphere and Web Logic Experience in using Open Source frameworks like Grunt JUnit Log4J and MAVEN Involved in developing UML diagrams like use cases class diagrams and sequence diagrams using Rational Rose and MS Visio tool Involved in developing Web Services using XML over HTTPs SOAP WSDL RESTFul protocols Experience in working on XML related technologies like XML XSL SAX and DOM Worked on different platforms like Windows 2003 Server Windows 2000 Professional Windows XP UNIX and LINUX Extensive experience in working IDE tools like Eclipse NetBeans WSAD Configuration and Version control management using Git Rational Clear Case CVS VSS SVN Capable of learning new technologies and adapt to new environments quickly A resourceful team player with good interpersonal skills effective problem solving and decisionmaking skills looking for a satisfying career in a fair working environment with opportunities for growth Authorized to work in the US for any employer Work Experience Web Developer New Jersey April 2015 to Present Responsibilities Participating in all phases of software development life cycle SDLC analysis design development unit test debug production move support maintain and update documents Involved in gathering the user requirements create a functional Specification communicate with internal developers and execute the requirements as per the priorities Functioned as web developer for the design and implementation of User Wire frames and projects using Mockup plus Created reusable well unit tested Angular JS components as a part of an enterprise UI framework Worked proficiently with advanced JavaScript concepts AngularJS directives services dependency injection Javascript design patterns callbacks classes Integrated the UI with RESTful APIs for server side functionality Identified and worked upon crossbrowser compatibility issues Gathered experience with legacy systems and modern web browsers Testing requests and response functionalities for the Json files Used with Javascript build tools such as Grunt for creating and manipulating tasks and plugins Writing the front end look and appearance for the screens using JavaScript AJAX AngularJS Bootstrap and jquery Added the necessary responsive design for display and full functionality on tablet and mobile Documented software deliverables through use cases design documents and technical specifications Worked in a fast paced and agile development environment Bug fixes and minor enhancements carried out in agile methodology in coordination with QA team Skills Used AngularJS14 JavaScript18 HTML5 CSS3 Tomcat Server Eclipse REST jQuery Bootstrap Chrome Developer Tools Grunt Mockup Plus GIT UI Developer GWT SQL JIRA Horn Lake MS October 2014 to March 2015 UI Developer Describtion The project was on behalf of Pennsylvania State government The resident of the state will get some benefits from the government and that heshe can view through a website Responsibilities Involved in developing and maintaining the web applications on the website Participating in all phases of software development life cycle SDLC analysis design development unit test debug production move support maintain and update documents Developed and tested with client side MVC style frameworks such as AngularJs Developing webservices for different functionalities in the application using REST architecture Created digital templates using front end code using HTML CSS and JavaScript to interface with backend code Used advanced CSS techniques as well as Bootstrap in order to solve UI issues Managed project communication Including status updates to key internal persons Worked on development production and delivery of digital advertising templates Performed troubleshooting and resolved front end code issues quickly and efficiently Worked on integrating with the Java service layer which was built using RESTful web services Implemented production quality build and unittest automation system with Grunt Responsibilities Assisted with designing and development of presentation layers using CSS HTML jQuery and Java Script Updated an existing AngularJS application to follow strict MVVMMVC patterns for improved source code maintenance code reduction and scalability Dynamic form generation auto completion of forms and uservalidation functionalities using AJAX Worked on the jQuery JavaScript Library that simplifies HTML document traversing and event handling Involved in complete development of Agile Development Methodology Experience in applying patches and plugins for Jboss Application Server Developed Graphical User Interfaces using UI frameworks Angular JS and WebPages using HTML for user interaction Created and modifed the views in Spring framework so as to mask the appearance of URLs to end users Created RESTful web services interface to Javabased runtime engine and accounts Worked on Mongo DB for storing the security related information Worked with testing team analyzed and fixed the production defects and deployed the applications on the server Environment JavaScript Angular JS Java15J2EE HTML CSS DHTML JBoss Oracle9i10g SOAP REST jQuery JSP Spring Mongo DB log4j Ant AJAX JSF My Eclipse 601 GIT Front end Developer January 2014 to September 2014 Front end Developer Describtion In WyshMe the project was about creating and developing multiple pages to display the products for the endclient The manner in which the users can sort and view the products was the main goal Creating lists and favourites for the specific customer account and giving recommendations based on previous purchases was also involved Responsibilities Responsible for developing and maintenance of many applications in the company adhered to the best coding practices in the company Participating in all phases of software development life cycle SDLC analysis design development unit test debug production move support maintain and update documents Assisted with designing and development of presentation layers using CSS HTML jQuery Bootstrap and Java Script Updated an existing AngularJs application to follow strict MVVMMVC patterns for improved source code maintenance code reduction and scalability Involved in complete development of Agile Development Methodology Experience in applying patches and plugins for Jboss Application Server Developed Graphical User Interfaces using UI frameworks Angular JS and WebPages using HTML for user interaction Worked with testing team to analyse and fix the production defects and deployed the applications on the server Environment JavaScript AngularJs Java15J2EE HTML CSS DHTML JBoss Spring REST jQuery Bootstrap Grunt Ant AJAX My Eclipse 601 GIT Education Bachelor of Engineering in Computer Science Mum bai University Additional Information Technical Skills Languages JAVA CC SQL PLSQL JavaJ2EE Technologies J2EE JDBC40 JSP21 Servlets25 Hibernate3 Spring3Struts 20 AJAX LOG4J JUNIT Web Technologies JavaScript CSS HTML DHTML XML XSL XSLT XPATH JQuery JDBC WebApplication Servers IBM WebSphere WebLogic server7081 Apache Tomcat50 Frameworks Spring Hibernate Struts Design methodologies UML Agile Database Oracle9i11g MS SQL Server2005 MY SQL Version Control Tools Clear Case CVS VSS SVN Operating System Linux Microsoft Windows
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Senior software engineer Senior software engineer Senior software engineer Moscow ID I am a pythongolang engineer For the last four years I have been developing backend applications in early stage startups Work Experience Senior software engineer Edwinai March 2017 to April 2019 Developing AIpowered service used for preparing students for standardized English tests such as TOEFL and TOEIC When I joined the company the product was at the prototype stage now it has more than 1 million students and its the top 1 bot on Facebook in the Education category I was responsible for the full development cycle of the backend architecture design tools and technology selection developing deploying and maintaining During a hackathon inside the company I wrote a framework for building dialog systems Stack python3 reactjs postgres neo4j rabbitmq Backend developer Snaappy Inc June 2016 to March 2017 Developed infrastructure for instant messaging service The most loaded parts were optimized by writing in golang As a result the messenger handles up to 1M users and can be easily autoscaled Also Implemented a webRTC signaling server Stack python3 golang drf mongoDB rabbitmq redis postgresql Core developer Facemash open source project February 2016 to June 2016 Developed Facemash bot in telegram messenger Stack golang mongoDB Source code httpsgithubcomgazooninstarate System developer Stack November 2015 to February 2016 My task was to optimize existing algorithms written in C language Python Developer National Research Nuclear University September 2015 to November 2015 Wrote scripts to optimize the workflow System administrator VNIPI March 2015 to August 2015 Was responsible for maintaining hardware Education Bachelors in Information technology National Research Nuclear University MEPhI Moscow ID September 2014 to June 2017 Skills django 4 years Python 4 years golang 4 years sql 4 years PostgresSQL 4 years mongodb 3 years docker 1 year neo4j 2 years Links httpslinkedincomingeorgysavvaba92b4126 httpsgithubcomgazoon CertificationsLicenses Drivers License Additional Information I am a software engineer For last four years Ive been developing cloud based applications I know how to build and ship products from the idea stage to production I have deep understanding of the development processes I worked at startups in an early stage and can easily adapt to a fastevolving business condition Technical skills Fluency in python3 and golang Experience working with SQLNoSQL databases with various data models postgres redis mongodb neo4j kafka consul Deep understanding of distributed systems both theoretical basis and implementation details in realworld production systems Building of fault tolerant horizontally scalable systems Microservice architecture Excellent knowledge of algorithms and data structures Experience writing code in multithreadedconcurrent environment Responsible for testing own code Other tools frameworks elixir rabbitmq djangodrf tornado amazon S3 websocket webrtc sentry postman docker postgis gcm apns APIs google facebook stripe amazon telegram mixpanel twilio instagram youtube Had experience working remotely and in a distributed team Would love to work with new technologies such as riak kv cockroachDB rust
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Network Administrator span lNetworkspan span lAdministratorspan Chardon OH Work Experience Network Administrator Geauga County Ohio Chardon OH Present Management of Cisco switching routing and wlan for county Communications Specialist City of Mentor Mentor OH March 2016 to April 2018 Cisco switching voice and wlan Education Some college Skills Active Directory Technical Support Windows Networking Cisco UC 2 years Cisco Switching 5 years Meraki 7 years Mobile Device Management 5 years
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Sr Software Engineer Sr span lSoftwarespan Engineer Sr Software Engineer General Dynamics Information Technology Cherry Hill NJ 10 Years of IT experience in Application Development Design Testing and Implementation 3 years of experience in the development of Angular 7 6 years of experience in the development using ASPNet VBNet MVC C RESTFUL Web API SQL Server 2012 3 years of experience in the development of Hybrid Mobile App iOS Android using Telerik App builder and Angular JS 1 and 4 Programming Knowledge in ASPNet VBNet MVC C RESTFUL Web API Angular JS 1 and 4 Telerik Kendo UI Web application Software development including all aspect of the system development life cycle Excellent Communicator with peoples of all level and provide application support to the end user Excellent in learning new technology and easily adapt to a new environment Work Experience Sr Software Engineer General Dynamics Information Technology November 2016 to Present Egg Harbor Township New Jersey Wildlife Website 40 FAA Airport Technology Research Development o Technologies Angular 7 HTML CSS JavaScript Bootstrap SQL server o Management of Team Foundation Server and VSTS Creating work items bugs assign to developer keep track of each individual task with Analysis Design Code and Testing o User Interface enhancement using Bootstrap CSS and HTML o Worked on mange tables section for USDA which includes CRUD operation with stored procedures o Guide developer team and advice possible enhancement of code defined application development process Wildlife Web services FAA Airport Technology Research Development o Technologies MVC Web API C HTML CSS JavaScript Bootstrap SQL server 2014 TFS VSTS o Management of Team Foundation Server and VSTS Creating work items bugs assign to developer keep track of each individual task with Analysis Design Code and Testing o Created Restful web services to report a wildlife strike report update a strike report by report number Pave Air FAA Airport Technology Research Development Software Engineer Checkpoint Systems Thorofare NJ February 2013 to October 2016 CheckNet Hybrid Mobile App Technologies AngularJS HTML5 CSS3 JavaScript Telerik App builder with Mobile UI C RESTFUL APIs PhoneGape and Cordova and GitHub for version control Developed hybrid mobile application using Telerik App builder with Apache Cordova that can run natively on android and iOS devices with the option expand to Windows phone etc Used AngularJS as the development framework to build a singlepage application Application supports Telerik Analytics with options expand to Google Analytics CheckNet Redesign web application Technologies MVC4 C LINQ Bootstrap HTML5 CSS3 JavaScript RESTFUL Web APIs JQuery JQuery UI JSON Required JS Type Scripts KnockoutJs Telerik Kendo UI Entity Framework SQL server SSRS and Team Foundation Server for version control Created a custom responsive MVC web application to replace a legacy line ofbusiness web application using Bootstrap Where user can login and place their orders online Application worked across mobile devices and modern desktop browsers and multi lingual New Customer Signup System Technologies MVC 5 C LINQ Bootstrap HTML5 CSS3 JavaScript RESTFUL Web APIs JQuery JQuery UI JSON Telerik Kendo UI Entity Framework SQL server and Team Foundation Server for version control Worked with business development team to understand and define common data and components Created a custom responsive MVC web application using Bootstrap where new customer can apply using new account signup on boarding process and existing user can add new retailer access Accrual Management System Technologies ASPNet SQL Server 2008 SQL server reporting Service Entity Framework SQL server and Team Foundation Server for version control Accrual report is small full stack version of project its mainly used for Account department month end process to know orders produced and not shipped within the accrual time period Creating customized reports Jr Software Developer WHMCo Hospitality LLC January 2008 to June 2009 1 year 6 months Monmouth Junction Web site development and maintenance Understanding hotel industry PMS software developing customized reports based on business requirement Mass mailing application to guest with promotional offer getting computational rate module Customized HR Management System Web application development using ASPNet Telerik Ajax Control and SQL server Software Engineer Altop Industries Ltd June 2004 to January 2008 3 years 8 months Task Monitoring System Desktop application using VB6 includes monitoring of orders by departments order entry create Bill of Materials and create parking slip and delivery notes Data Report used to create reports Understands business customer requirements create mockup screens and create user interface deployment on local server support to training to end user and unit testing Sales Support System Desktop application using VB6 includes entry of order queries and creating outward with proposal before the due date Creating different type of report like daily inquiry report out ward report Data Report used to create reports Understands business customer requirements create mockup screens and create user interface deployment on local server support to training to end user and unit testing Instrument Calibration System Desktop application developed for Garden Silk Mill Surat using VB6 includes calibration of instruments with master data and create calibration certificate Data Report used to create reports Understands business customer requirements create mockup screens and create user interface deployment on local server support and training to end user and unit testing Software Trainee Alton Industries December 2003 to May 2004 6 months Inventory Management System Desktop application using VB6 includes monitoring of inventory using Bard Code reader Include entry of material comes in and goes out generate report for pick items and remind of ordering before item goes out of stock Data Report used to create reports Understands business customer requirements create mockup screens and create user interface deployment on local server support to training to end user and unit testing Education Associates degree in Computer Programming Atlantic Cape Community College 2009 to 2012 Master of Computer Application in Computer Science ISTAR College Sardar Patel University 2001 to 2004 Skills Angularjs jquery Javascript Links httpswwwlinkedincominprakashpatel0437b631jobid1234lipiurn3Ali3Apage3Ad_jobs_easyapply_pdfgenresume3By6aUStBgSYuXIKxAg0CVQQ3D3Dlicuurn3Ali3Acontrol3Ad_jobs_easyapply_pdfgenresumev02_profile
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Sr Python Developer Sr span lPythonspan span lDeveloperspan Sr Python Developer TMobile Atlanta GA Over 11 years of IT experience as a Software Engineer designing developing analyzing and testing software along with enhancing performance and dealing with problems in hightraffic multitier architectures dealing with both clientside and serverside applications Experience in IT industry with proficiency in Analysis Design Development Testing of Enterprise Applications and Database Development using Python Django Flask and SQL projects Experience in developing webbased applications using Python Django PHP AngularJs Reactjs C XML CSS HTML JavaScript and jQuery Worked on various applications using python integrated IDEs like Eclipse IntelliJ Sublime Text and PyCharm Experienced in implementing Model View Control MVC architecture using serverside applications like Django and Flask for developing web applications Experienced with Python Libraries Beautiful Soup NumPy Pandas data frame Matplotlib pythontwitter urllib Experienced in using Python Django PHP C CSS HTML XHTML JavaScript jQuery XML AJAX and JSON for developing web applications Extensive experience in designing and implementing various web applications in WAMP Windows Apache MySQL PHP Experienced with JSON based RESTful web services and XML based SOAP web services Experience in project deployment using Heroku Jenkins and Amazon Web Services AWS Worked on various Operating Systems like UNIX Linux Windows and Mac OS Experienced with version control systems like Git GitHub CVS and SVN in order to keep the versions and configurations of the code organized Experienced in complete Software Development Life Cycle and major aspects of technological projects including Requirement Analysis Design Development Database Design Deployment Testing Debugging and Application Maintenance Experience of dealing with various development methodologies like Waterfall Scrum and Agile Worked on JIRA for bug tracking and communicating for better results Strong Experience in Big data technologies including Apache Spark Hadoop HDFS Hive MongoDB Experience of using Python modules like NumPy Matplotlib Pickle Pandas SciPy wxPython PyTables PyQt etc for generating complex graphical data creation of histograms etc Experience of working with relational databases like Oracle SQLite PostgreSQL MySQL DB2 and nonrelational databases like MongoDB and Cassandra Authorized to work in the US for any employer Work Experience Sr Python Developer TMobile Atlanta GA July 2018 to Present Responsibilities Created Data tables utilizing PyQt to display customer and policy information and add delete update customer recordsUsed PyQuery for selecting particular DOM elements when parsing HTML Used Django Database APIs to access database objects Used Query and Ajax calls for transmitting JSON data objects between frontend and controllers Involved in building database Model APIs and Views utilizing python in order to build an interactive web based solution Used python based GUI components for the frontend functionality such as selection criteria Created test harness to enable comprehensive testing utilizing python Used Amazon Web Services AWS for improved efficiency of storage and fast access Involved in front end and utilized Bootstrap and Angularjs for page design Used Wireshark live http headers and Fiddler debugging proxy to debug the Flash object and help the developer create a functional component Used Pandas API to put the data as time series and tabular format for east timestamp data manipulationand retrieval Created Business Logic using pythonto create Planning and Tracking functions Created UI Screens for initiation and validation Worked on UI using HTML5 CSS3 and Java Scripts Developed multithreaded standalone app in python and PHP to view performance Used Pandas library for statistical Analysis Developed tools using python Shell scripting XML to automate some of the menial tasks Working in team of Architects and Developers to build and deploy python Flask Peewee Linux AWS Version control using GITHub Involved in writing stored procedures using MySQL Interfacing with supervisors artists systems administrators and production to ensure production deadlines are met Responsible for gathering requirements system analysis design development testing and deployment Responsible for Design and maintenance of databases using Python Developed Python based APIs by using Flask SQL Alchemy and PostgreSQL Worked on HTML5 CSS3 JavaScript AngularJS NodeJS Git REST API intellij IDEA Development of realtime multitasking systems using Python Created data access modules in python Designed developed implemented and maintained solutions for using Git and GitHub for microservice and continuous deployment Developed tools using python Shell scripting XML to automate some of the menial tasks Interfacing with supervisors artists systems administrators and production to ensure production deadlines are met Developed Business Logic using pythonon Django Web Framework Developed views and templates with pythonand Djangos view controller and templating language to create Responsible for creating companys internal platform called DCAE by using python to develop and test the components Worked with various Python libraries such as Six Click Pandas and Matplotlib for analysis and manipulation of data Used Click package to create the command line interface Designed Docker proofofconcept using Hashicorps Nomad and Consul Used Consul for Service Discovery and to create KeyValue pair Wrote Python scripts to parse JSON files and load the data into the Consul Used Python IDE Pycharm for developing the code and performing unit test Involved in development using Python bug fixing Developed webbased applications using Python Django XML CSS HTML DHTML Developed entire frontend and backend modules using Python on Django Web Framework Used AWS for application deployment and configuration Environment Python Django Shell Scripting AWS Pandas PyQt PyQuery Wire shark Flash DOM JSON PHP HTML5 CSS3 AJAX JavaScript Angularjs Bootstrap Apache Web Server MYSQL GitHub LINUX Sr Python Developer Morgan Stanley Philadelphia PA June 2016 to July 2018 Responsibilities Experienced in MVC frameworks like Flask and Pyramid and MVT framework like django Experience in Implementation of MVC MVW architecture using Servlet Django and RESTful SOAP web service and SOAPUI Experience and understanding of React Redux life cycle with components and rendering to DOM Good experience in Shell Scripting UNIX commands Developed Consumerbased custom features and applications using Python Django and HTML Having good experience in MEAN Stack Mongo DB Expressjs Angularjs and Nodejs applications Extensive experience in designing and implementing various web applications in both LAMP Linux Apache MY SQL PHP Environments Worked with backend python automation CI pipelines Docker and cloud provisioningautomation Experience with Django and Flask a highlevel Python Web framework Experience in developing applications in Linux Environments such as Red Hat CentOS Ubuntu Good Experience in Linux Bash scripting and following PEP Guidelines in Python Experience in working with Relational DB RDBMD like SQLite MYSQL Workbench PostgreSQL and NoSQL database MongoDB for database connectivity Experience in analyzing and handling large datasets using Oracle Relational database Having experienced in writing Sub Queries Stored Procedures Triggers Cursors and Functions on MySQL PLSQL and PostgreSQL database Basic Knowledge on JSON based REST Web services and Amazon Web services Basic knowledge on Rest API and JSON Parsing jQuery and Angular JS Experience in building frameworks in Python for Test Automation Excellent Experience in Code Refactoring and Udeploy Solid ability to code in JavaScript Thorough knowledge in various frontend tools like HTML JavaScript XML jQuery and AJAX Experience in Bash Shell Scripting SQL and Java Full stack web development using Python Having Good Experience in Object Oriented Concepts with C and Python Extensive experience in using PythonPerl to code and design various phases for data processing pipeline Experienced on Installation Integration and Configuration of third party tools Content Management System CODEIGNITER Zend Laravel Smarty Good knowledge on IBM WebSphere Application Deployment and maintenance of an application on Application Server using clusters concept and IBM Tivoli Monitoring Good knowledge in various phases of SDLC Requirement Analysis Design Development and Testing on various Development and Enhancement Projects Experienced in Agile Methodologies and SCRUM process including Sprint planning backlog grooming Daily Standups Code review Pert Chart Gant Chart Good Experience in error and exceptional handling Proven ability in working with Shell scripting for designing automation framework Experience in writing test plans test cases test specifications and test coverage Familiar with Agile and Waterfall development methodologies Followed Agile Methodologies Scrum involved in daily standup meetings Managed windows servers which included Active Directory maintenance and support Hands on experience with bug tracking tools such as JIRA and Bugzilla Developed and designed email marketing campaigns using HTML JavaScript and CSS Maintained customers relationship management databases MySQL PostgreSQL Unit testing for the entire code and fixing bugs in unit testing Wrote AJAX framework to transform Datasets and Data tables into HTTPserializable JSON strings Environment Python Django Javascript JQuery AJAX JSON Web Framework HTML5 CSS3 Bootstrap MongoDB Linux Sublime Text Jira Git Djangocms SSO database accessDjangocms plugins Bootstrap Agile Eclipse Weblogic GitHub Junit Agile UML JSP Xml SOA Python Developer Phillips New York NY May 2014 to June 2016 Responsibilities Wrote Python routines to log into the websites and fetch data for selected options Developed Python Django forms to record data and the Login module page for users Performed efficient delivery of code based on principles of Test Driven DevelopmentTDD and continuous integration to keep in line with Agile Software Methodology principles Implemented a login module for user registration of the products placing the order and tracking the order Improving the performance while processing data by modifying functions queries cursors triggers and stored procedures for MySQL database Worked on Unit testing Integration testing and Web application testing Code review using GitHub testing fixing of the bugs and coding modifications Performed research to explore and identify new technological platforms Developed API modularizing existing python module with the help of pyYAML libraries Designed email marketing campaigns and created interactive forms that saved data into database using Django Framework Worked in Test driven development with Behave in Python Creating Behave scripts using Gherkin syntax Used collections in Python for manipulating and looping through different your defined objects Improved performance by using more modularized approach and using more in built methods Collaborated with internal teams to convert end user feedback into meaningful and improved solutions Performed data manipulationstorage for incoming test data using lxml etree libraries Embedded AJAX in UI to update small portions of the web page avoiding the need to reload the entire page Wrote unit test cases for testing tools Enhanced existing automated solutions such as the Inquiry Tool for automated Asset Department reporting and added new features and fixed bugs Developed views and templates with python361 and Djangos view controller and templating language to create a userfriendly website interface Used Amazon Web Services AWS for improved efficiency of storage and fast access Added support for Amazon AWS S3 and RDS to host staticmedia files and the database into Amazon Cloud Participated in the complete SDLC process and used PHP to develop website functionality Designed and developed the UI of the website using HTML XHTML AJAX CSS BIG DATA and JavaScript Developed entire frontend and backend modules using pythonon Django Web Framework Designed and developed UseCase Class and Object Diagrams using UML Rational Rose for Object Oriented AnalysisObject Oriented Design techniques Designed and developed data management system using MySQL Built application logic using python Used Django APIs for database access Provided GUI utilizing PyQt for the end user to create modify and view reports based on client data Angularjs is used to build efficient backend for client web application Used pythonto extract information from XML files Expertise in Service Oriented Architecture SOA and its related technologies like Web Services BPEL WSDLs SOAP XML XSD XSLT etc Participated in requirement gathering and worked closely with the architect in designing and modeling Worked on development of SQL and stored procedures on MYSQL Developed shopping cart for Library and integrated web services to access the payment Ecommerce Designed and developed a horizontally scalable APIs using pythonFlask Designed Cassandra schema for the APIs Implemented monitoring and established best practices around using elastic search Effectively communicated with the external vendors to resolve queries Used GIT for the version control Environment Python Django Behave Puppet Rspec Jenkins GrafanaGraphite MySQL Linux HTML CSS Bootstrap JQuery JavaScript Apache Linux Git Perl Cassandra Azure Automation cloud services Python Developer Liberty Mutual Chicago IL April 2011 to May 2014 Responsibilities Designed and developed the UI of the website using HTML AJAX CSS and JavaScript Created scripts for system administration and AWS using languages such as BASH and Python Design develop test deploy and maintain the website Used Selenium Library to write fully functioning test automation process that allowed the simulation of submitting different we requests from multiple browser to web application Used Python and Django to interface with the jQuery UI and manage the storage and deletion of content Worked extensively with Bootstrap Java script and query to optimize the user experience Handled all the clientside validation using JavaScript Created a custom CMS built using Django AWS Amazon web service REST Json with JavaScript JQuery AJAX components worked closely with designer Converted Photoshop images into XHTMLCSS Rewrite existingPythonDjango modules to deliver certain format of data Used Django Database APIs to access database objects Wrote pythonscripts to parse XML documents and load the data in database Designed and developed data management system using MySQL Used AWstat and Google Analytics to analyze web traffic Participated in entire lifecycle of the projects including Design Development and Deployment Testing and Implementation and support Participated in the complete SDLC process Responsible for debugging the project monitored on JIRA Agile Used JQuery for all clientside Java script manipulation Created unit testregression test framework for workingnew code Implemented multiple highperformance MongoDB replica sets on EC2 with robust reliability Developed entire frontend and backend modules usingPythonon Django Web Framework Responsible for debugging and troubleshooting the web application Worked on developing a website for a power company Used to get energy consumption from various customers to store it into a database Load the data from database to display on customer accounts Wrote various python modules to perform backend operations on the data Developed graphical interface for users to display in their accounts Used Pythons pandas and matplotlib libraries to conduct data exploration and visualization of electricity consumption data Created Python scripts for analyzing large quantities of data Maintained detailed databases of energy storage projects and countryspecific energy policies Generated Python Django Forms to record data login and signup of users Built various graphs for business decision making using Python matplotlib library Utilized standard Python modules such as csv itertools and pickle for development Worked on Python OpenStack APIs and used Numpy for Numerical analysis Responsible for search engine optimization to improve the visibility of the website Performed different testing methods like Unit testing Integration testing web application testing Developed efficient Angularjs for client web based application Environment Python Django Flashvars PyUnit PyQuery PyQt HTML CSS PHP DOM REST AJAX JQuery AWS GitHub agile Oracle and Windows Python Developer Verizon Dallas TX March 2009 to April 2011 Responsibilities Involved in the complete software life cycle SDLC to develop the web application Used Test Driven Approach for developing the application and implemented the unit tests using Python Unit Test framework called PyUnit Designed Database Model for the entire application Creating tables Views and Stored procedures Coded application using Python Django in EndtoEnd Web application development using MVC architecture while frontend is built on CSS3 and HTML5 Developing Web Applications with W3C XHTML HTML5 PHP CSS3 standards and using Python Django Worked on Payment Processing which involves monitoring payments and provide required solutions Implementation of client side validations using JQuery Angular JS and ASPNET MVC Validation implemented at Controller level Performed Scalable Computing and data analytics of big data Designed and developed various abstract classes interfaces classes to construct the business logic using C NET Experience with Python Libraries such as HTTPLib2 Urllib Used GitHub for Version Control System and deployed the project code into Heroku Worked on XML documents based on XML Schema definition XSD with python scripts to load the data to database Used JavaScript for Dynamic Page Functionality popup screens and the user entry validations Created Database Schema for MySQL Database and involved in designing ERDiagrams using Microsoft Visio Worked on Restful APIs to access the third party data for the internal analysis and statistical representation of that data Worked on Pandas to import the data Sort and plot the statistical data using histograms Worked on Python Scripts to create Excel and CSV files for documenting the Statistical Reports Used Pandas for Statistical Analysis in the application and Numpy for the advance math functionalities Environment Python Django HTML5 CSS3 Ruby JIRA TDD AJAX JQuery JavaScript AWS MySQL Angular JS Linux Apache XML Git Software Developer Amazon Inc Boston MA February 2008 to March 2009 Responsibilities Expertise in HTMLHTML5 CSSCSS3 JavaScript JQuery AngularJS Nodejs JSON and XML using XML Schema Definition XSD Expertise in developing Barplots Boxplots histograms Grouped plots and Scattered plots Experienced in NoSQL technologies like MongoDB and relational databases like SQLite MySQL databases Experience in working with different python packages like Pandas BeautifulSoup Numpy Matplotlib SciPy Experience working on with Integrated Development Environments IDEs like PyCharm and Sublime text Experience working on with Amazon Web Services AWS Amazon EC2 instances Load Balancing Amazon Dynamo DB Experience in developing Web Applications based on MVC architecture using Python Django Flask Experience in developing webbased applications using Python Django Proficient in implementing PEP8 coding standards for all the projects Worked on Version Control Systems like GitHub SVN Experience working with Big Data and exposure to distributed computing platforms like Hadoop Experience working with Restful Web Services Proficient in working on with REST and SOAP Web Services handling XML and JSON data Expertise on working with the Networking protocols like TCPIP HTTPHTTPS Experience working with Issue tracking tools like Bugzilla and JIRA Experience in Agile Development Iterations and standup meetings etc Used the best practices of testdriven development SCRUM continuous integration refactoring and code standards Have good experience on working with relational databases RDBMS and NoSQL Databases like MongoDB Experience working with SSH client on the Linux Operating System Experience with Unit testing Test driven Development TDD Behavior Driven Development Load Testing Worked on writing unit testing code using PyTest and integrated the test code with the build process Environment Python Django Shell Scripting AWS Pandas PyQt PyQuery Wire shark Flash DOM JSON PHP HTML5 CSS3 AJAX JavaScript Angularjs Bootstrap Apache Web Server MYSQL GitHub LINUX Education Master of Science in Science and Engineering University of Florida Skills Ajax 10 years Amazon Elastic Compute Cloud 4 years AWS 9 years Bootstrap 9 years CSS 9 years databases 7 years deployment 6 years Django 10 years EC2 4 years HTML 9 years HTML5 6 years Java 6 years JIRA 8 years jQuery 10 years JSON 7 years Linux 8 years Python 10 years SQL 5 years testing 9 years XML 10 years
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Independent Contractor Independent Contractor SOFTWARE DEVELOPER Louisville KY Experienced NET Developer working with Full Stack Microsoft technologies CVBNET MVC SQL Server Entity Framework JavaScript jQuery JSON HTML CSS Bootstrap Authorized to work in the US for any employer Work Experience Independent Contractor k3Web OwnerOperator Louisville KY May 2014 to Present Current Project Design and develop SQL Server databaseCRM with reporting capabilities for startup medical partnership business Created websites for several clients including Kentuckiana Baseball Umpires Assn local Zumba client and Players Pool Tournament Systems CNET ASPNET JavaScript jQuery MVC Web Forms Entity Framework SQL Server SSRS SOFTWARE DEVELOPER Orr Safety Corporation Louisville KY March 2017 to December 2017 Maintained and refactored fire suppression maintenancescheduling system using C MS SQL Server EF JavaScript jQuery Developed SQL scripts for internal maintenance data UX redesignupgrade for eCommerce website C MVC Bootstrap SOFTWARE DEVELOPER Strategic Marketing Louisville KY November 2015 to January 2017 Developed projects for car dealership direct mail marketing campaigns Took sole ownership of company CRM order processing product maintenance billing and costing application Managed each step of the SDLC including requirement gathering documentation project reporting as well as development C ASPNET JavaScript JSON jQuery TFS SQL Server SSRS SOFTWARE DEVELOPER Fastline Publications Buckner KY March 2015 to September 2015 Developed projects for farm equipment trader online publication Major UX enhancement of public facing website C MVC 45 jQuery JavaScript SQL Server SOFTWARE DEVELOPER Digital Compliance Elizabethtown KY February 2014 to May 2014 Developed projects for banking industry financial application Test Driven Development in a team based Agile environment CNet JavaScript MVC4 Entity Framework jQuery SQL Server 2012 SOFTWARE DEVELOPER Marathon Petroleum Contracted through Technology Consulting Inc Louisville KY July 2010 to November 2013 Contracted to Marathon Petroleum Participated in the full SDLC for projects connected with refinery operations Upgraded existing NET 11 application to NET 35 Designed and developed reporting applications in ASPNET VBNET JavaScript HTML CSS using SQL Server 2008 Automated reporting application via email and mobile w management capabilities to define specific areas schedules and recipients Shift Turnover Checklist to DOT specs to allow automated reporting of refinery console turnovers Application to allow refinery personnel to document monitor and build reports daytoday operations of equipment bypasses SYSTEMS DEVELOPER Unique Management Services Jeffersonville IN October 2008 to July 2010 Designed and developed new systems for library dues Company in ASPNET 35 VBNET CNET JavaScript HTML CSS and SQL Server 2008 Developed web services integrating with nHibernate ORM to simplify object model Created system with scripts to integrate data from 3 database systems Maintained legacy systems in Classic ASP VB6 and Postgres Took on responsibility of evaluating potential Sharepoint solutions for company NET DEVELOPER Fulfillment Concepts Inc Louisville KY July 2006 to July 2008 Designed and developed web site for LMPD Foundation in VBNET JavaScript SQL Server HTML and CSS Developed Shopping Cart technology with credit card processing for eCommerce purchases using Web Services accessing AuthorizeNET SDKs Developed and maintained websites for local distilleries including BrownForman Buffalo Trace and Heaven Hill using VBNET CNET JavaScript SQL Server HTML and CSS Updated and maintained intranet sites for both Texas Roadhouse and Fidelity Education Bachelor of Science in Business Administration University of Louisville Louisville KY May 2007 Skills SQL 10 years JAVASCRIPT 10 years MS SQL SERVER 10 years SQL SERVER 10 years ASPNET 10 years CNET 10 years Additional Information TECHNICAL SKILLS Languages CVBNET TSQL JavaScript jQuery ASPNET Razor LINQ XML HTML CSS Bootstrap VB6 ASP Applications Visual Studio MVC45 TFS GIT NCrunch nHibernate Microsoft VSS Database SQL Server 05 08R2 12 14 SSRS PostgreSQL
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Principal Database Development Engineer Principal span lDatabasespan Development Engineer Principal Database Development Engineer REI Systems Ashburn VA 8 years of professional IT experience in Database development SQL Server administration and Business Intelligence Technologies with expertise on ETL processes SQL Server 201220082008 R22005 and SSIS Good understanding of database architecture TSQL database administration and maintenance Experienced in physical and logical database designing using ERWIN RDBMS concepts normalization star schema and snowflake schema Sound knowledge in SQL Server Migration SQL Server Replication SQL Server Logshipping SQL Server Management Studio SSMS SQL Server Integration Services SSIS SQL Server Reporting Services SSRS AlwaysOn High Availability and subversion controlling using tortoise SVN and Team foundation server TFS Proficient in ETL tool Pentaho Data Integration Kettle Spoon Expertise in performance tuning data analysis Installation Configuration Backup Recovery SQL server security and disaster recovery techniques Maintained and supported SDLC by managing DDLDML operations and supported build releases Experience in performance tuning TSQL scripts and stored procedures using indexing SQL server tuning advisor SQL Server Profiler and have good understanding of execution plans Automated SQL Server Transactional Replication by designing data model and automated stored procedures Experience in PSQL PostgreSQL Experience in Azure Microsoft Cloud data factory and azure sql development Excellent client communication skills and expert in operation and production support Work Experience Principal Database Development Engineer REI Systems September 2011 to Present Lead database team by providing technical support and maintaining database processes Requirement analysis evaluation and documenting the enhancements and findings for the Grants Management System of Health Resources and Service Administration HRSA Electronic Handbook EHBs Designing databases using Erwin and SQL server management studio for different modules of EHBs as per the requirements documented in JAMA Contour while following company standards and best practices Database development including stored procedures user defined functions triggers and transact SQL tSQL programming in the vicinity of coding best practices Version controlling SDLC Tortoise SVN JIRA and perform build releases Providing admin support by maintaining SQL server jobs Maintenance plans SQL server installations SQL server migration performance tuning replication log shipping Server management Adhoc reports development SSMS MS Excel for health system data captured using concepts like CTE Pivots XML querying Developing ETLs by creating packages and data migration scripts Administering SQL Server Security by maintaining users logins and database roles Writing scripts for UI upgrades and data model changes maintain data model and data dictionary Configuring and maintaining database and system alerts using database mail and windows schedule tasks Providing production support for the modules which are already deployed in production using JIRA system Developing and deploying SSIS packages in both SQL server and File system on both utility and production environments Performing quarterly infrastructure analysis capacity planning and recommendations Intern IT Support The Shams Group May 2011 to September 2011 Provided Database Administration development and infrastructure Support Performed SQL Server and Data Migration Resolved SQL and Operating System related issues for live servers Production servers Handled space issues Server management Developed stored Procedures Functions Views Triggers Monitored SQL Server Agent jobs and EPage ticketing system TSGs Client error handling system Performed troubleshooting and resolved SSIS and SQL server job errors Database Analyst Developer Center of Information Technology and Management Dallas TX January 2011 to May 2011 at The University of Texas at Dallas January 2011 to May 2011 Position Database Analyst Developer Client Ericsson Gathered requirements and accordingly designed the database system for IMOP Interactive Method of Procedure using SQL server 2005 Developed ETL processes using various SQL tools like SSIS and SSMS Developed TSQL scripts Stored procedures triggers functions views and generated adhoc reports Supported Performance tuning and Database management Microsoft SQL Server Database Administrator Clover InfoTech Private Limited March 2008 to June 2009 Clients worked with Edelweiss India Private Limited Ambit Euronet Pvt ltd Paternoster Angel Broking MFGlobal Kotak Securities Created and tuned Stored Procedures Views Functions Triggers and TSQL programs Performed SQL Server migrations and provided backup restore strategy per client requirement Provided live production Support to clients for MS SQL Server 2000 MS SQL Server 2005 Provided database administration services like Installations Configuration and Maintenance of SQL server environments service pack upgrades Managed DTS SSIS Packages Logins Users Database Roles and SQL server security management Managed SQL server agent jobs maintenance plans and windows jobs Supported index management in offload hours Implemented and monitored disaster recovery strategies like Logshipping and Replication Worked on Data analysis and Reporting using SSRS and MS Excel tools like PIVOT VLookup etc Performed File group management space management and Infrastructure analysis Awards Recognitions GEM Going Extra Mile award February 2017 Corporate level award GEM Going Extra Mile award March 2015 Corporate level award On the spot award September 2014 Team level award GEM Going Extra Mile award February 2014 Corporate level award On the spot award August 2013 Team level award Education MS The University of Texas at Dallas Dallas TX August 2011 BE in Electronics Engineering University of Mumbai Skills MS ACCESS MS SQL SERVER MS SQL SERVER 2000 MS SQL SERVER 2005 MS SQL SERVER 2008 Sql Dba DBA Additional Information Skills Summary Databases MS SQL Server 2012 MS SQL Server 2008 R2 MS SQL Server 2005 MS SQL Server 2000 MS Access PostgreSQL PGAdmin Languages Known TSQL XQuery HTML XML and UML Other Tools ERWIN Visual Studio Microsoft Visio Tortoise SVN MS Office BIDS SQL Server Profiler JAMA Contour Pentaho Data Integration Keetle Spoon Oracle SQL developer PGAdmin Others Entity Relationship Diagram Relational Modelling Normalization Object Oriented concepts Spreadsheet Modeling JIRA
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Manager of Project Management acting Senior Database Architect Manager of Project Management acting Senior span lDatabasespan Architect Manager of Project Management acting Senior Database Architect Middlebury IN Work Experience Manager of Project Management acting Senior Database Architect Goshen Health Goshen IN June 2017 to August 2019 Professional Key responsibilities include planning and maintaining IT service delivery Serving as Highlights project lead for the implementation of the next generation electronic medical record platform for the organization Overseeing a budget of 77m and a total project workforce of 43 FTEs across 104 roles and a 12month project timeline 20 of work hours were remotetelecommute Responsible for database architecture design development and testing as well as database management maintenance and troubleshooting activities in support of daily operations Oversight of technical systems policies and procedures and governance processes necessary to maintain accuracy reliability and availability of information in Goshens systems Key accomplishments include formation of a new project management office and the successful analysis recommendation and proposal to replace the core acute platform Information Technology Manager Goshen Health Goshen IN January 2015 to June 2017 Key responsibilities include organizing leading and growing the service desk team Customer service focused project and plan management metrics team performance and data analysis Developed and deployed previously nonexistent service delivery metrics and goals Shaped the security culture with collaboration of IT services to meet the data security needs of the organization Security assessments vulnerability assessment risk mitigation and intrusion detection Key accomplishments include reduced average breakfix resolution time by 50 in 2015 reduced average IS service request resolution time by 66 in 2015 while adding no new resources Contributed to increasing in internal customer satisfaction from 82 to 94 20142015 then to scores consistently above 97 satisfaction in 2016 Successfully lead a team of five individuals to lobby for and implement 30 security initiatives over a twoyear period without additional resources Executing a continual improvement initiative for seven service desk support technicians and security analyst that report directly to this position Middlebury IN 46540 c 574 3490785 bblosse67gmailcom Database Administration Manager Goshen Health Goshen IN January 2013 to January 2015 Key responsibilities include managing the talents and responsibilities of two analysts Professional for financial and interface support Responsible for managing 60 SQL servers for data Highlights warehousing and repository Skill sets utilized include scheduling SQL backups SQL upgrades SQL custom query writing and database access provisioning Created and chaired a newly formed data security team and managed a twoyear data security improvement program in this role Key accomplishments include expense reduction initiatives equal to 2 of the entire IT operating budget in 2013 Eliminated labor associated with manual data extraction and secure file transfer by programming and scheduling custom script execution Financial Systems Analyst Goshen Health Goshen IN January 2005 to January 2013 Key responsibilities SQL Business and data analysis custom report writing data extract automation Crystal Reports SQL single sign on financebudgeting system support printer programming and audiovisual support Developed dashboards and business decision support tools Worked closely with customers and end users developed strong communication skills in this role Key accomplishments include creating the organizational data extraction committee bringing together talent across several departments and areas of expertise to collectively work on and produce data that backed strategic business decisions Designed and lead security training for the organization 700 Colleagues were trained and reported a 997 training satisfaction rating Database Administrator Goshen Health Goshen IN January 2002 to January 2005 Key responsibilities included the analysis and maintenance of performance integrity and security of all organizational database servers Controlling access permissions and privileges Developing managing and testing backup and recovery plans Ensuring that storage archiving backup and recovery procedures are functioning correctly Capacity planning working closely with IT project managers database programmers and multimedia programmers Communicating regularly with technical applications and operational staff to ensure database integrity and security Key accomplishments include the successful implementation of alternative reporting solutions that brought complex and complicated data management to a simplified end user friendly solution Lead training for the data reporting solutions and trained 1000 Colleagues on the paperless payroll web based solution PC Technician Goshen Health Goshen IN October 1999 to January 2002 Middlebury IN 46540 c 574 3490785 bblosse67gmailcom Education Bachelor of Science in Leadership Goshen College Goshen IN February 2012 Skills Sql Security Risk analysis Vmware Change management Remediation Strategic planning Excel Word Additional Information Skills Project Management Change management Risk Analysis and remediation Team development Technology strategic planning SQL programming Microsoft Suite Word Excel VMWare administration ect Data Security program development
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Quality Assurance Specialist Quality Assurance Specialist Graphic Designer Web Developer Network Administrator Oklahoma City OK To work on challenging jobs and in a creative environment and to utilize my full knowledge and skills that I have learned from college people and prior work experiences for the growth of the company and the development of the community with all my efforts dedication and determination Work Experience Quality Assurance Specialist Lopez Foods Inc Oklahoma City OK April 2019 to Present Analyzed equipment and machinery malfunctions to identify root causes and resolve issues Thoroughly inspected Beef and Sausage products quickly identifying defects and inconsistencies Monitoring the products under the right temperature and and examining the O2 and CO2 level Identified and eliminated sources of quality problems to ensure customers requirements are continually met Inspecting the aspect of quality management and testing products for defects Reported critical information to the Food Safety Department and other key stake holders on a routine basis Interacted effectively with FDA and other regulatory staff food safety auditors and customers to ensure timely implementation of any necessary corrective actions Manager Riverside Gas and Grill Guthrie OK December 2015 to February 2019 Recruit train and oversee a staff of 21 employees in a fastpaced restaurant Process paperwork for new employees and enter employee information into the payroll system Verify attendance hours worked and pay adjustments and post information onto designated records Encourage a positive work environment by advocating open communication and respect Record employee information such as exemptions transfers and resignations to maintain and update payroll records Create a new menu with locallysourced and healthy ingredients Elevate the guest experience by spending time focusing on top quality food service and a pleasing atmosphere Demonstrate effective skills in safe food handling and conducted workshops with staff to promote cleanliness and safety in the kitchen Train all front of house staff on restaurant policies and procedures guest service techniques and communication skills to ensure positive experience Assign tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines Creat the work schedule for the restaurant staff Develop and maintain exceptional customer service standards Perform restaurant walkthrough to gauge timeliness and excellent service quality Maintain cleanliness and sanitation across all food service storage and preparation stations Evaluated pest management strategies in order to keep facility pestfree Was also a Bakery master chief Deliver all sorts of delicious cakes pies cookies and puddings recipes which were all home made and fresh Manage all accounting and bookkeeping procedures Network Administrator Chappell Supply Equipment Co Oklahoma City OK March 2017 to February 2018 Supported the IT manager with department administrative duties Learned the Remote desktop connection and Mobile Device Management skills System Administration Help desk and Support Specialists EndUser Analysis and Assessment Cost Benefit analysis using Spreadsheet software Configured basic Switch management and its interfaces Maintained VLAN trunking Configuration and verification Operated Cisco routers and configured IPV4 addresses and static routers Microsoft Active Directory Cisco Networking Performed the cable management system Set up and configured system user hardware and software applications Assessed performance of equipment and network infrastructure and made proactive improvements in line with company standards Peer relationships System administration Fully supported configured maintained and upgraded corporate customers networks and in house servers Installed and integrated new server hardware and applications Kept an eye out for needed updates Proficient with MS Office programs such as Word Excel VISIO and Microsoft server and workstation Operating Systems and MS SQL Server Technical help desk experience Information Security Participated in preproject analysis and technical assessments to develop userfriendly interface and correct functionality to meet business objectives Established hosting for each website and completed golive process by uploading sites to host account Web Developer Graphic Designer Escol Era Information Pvt Institute April 2010 to July 2013 Designed stunning visual and graphic images to use on multiple platforms which boosted company recognition Designed print materials such as brochures banners and signs Selected colors and themes while adding functionality to create new designs Established organizational vision and developed strategies to achieve sales profit and loss and customer service goals Designed to edit twodimensional images such as logos and posters using Corel draw Created graphics for website layouts such as banners or navigation buttons using Adobe Photoshop and Dreamweaver Used a variety of programming languages including HTML CSS and JavaScript to create websites from templates or from scratch Worked closely with web designers and programmers to produce the website Constant communication with other colleagues in the business to develop and deploy their content and ensuring there is a clear establishment of what can be created within the specific time frame Researched different software programs maintaining software documentation Implemented contingency plans in case the website goes down Maintaining and expandingenhancing the website once built Managing a team might also be part of the job role Were responsible for updating our current online applications as well as developing and implementing a usability testing process to insure that new website applications meet our companys requirements Education Bachelors Oklahoma State University Institute of Technology Okmulgee OK September 2017 to May 2019 Associate Oklahoma State University Oklahoma City Oklahoma City OK May 2017 High School Diploma Higher Secondary School March 2012 Skills Html Javascript Php Ms office Css SQL Management Graphic Design Network Administration Network Security QA Information Assurance Quality Assurance Additional Information SKILLS Attention to detail Payroll Specialist Tech support experience Analytical thinking and Blueprint document and Computer science complex problem solving schematics writing Management and Proficient with 3d design Adobe creative suite leadership tools Exceptional programming Javascriptjquery Proficiency in css php and skills html Technical and design Web design skills Creative and effective ideas abilities Excellent budgeting abilities Proactive problem solver Timemanagement skills Desktop troubleshooting Data processing Complex problem solving skills Expertise in network Proficiency in ms office Technical support security Recruiting and training Team building experience Coaching background Dependable and organized Inventory management
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Data ScientistAnalytics Consultant Data ScientistAnalytics Consultant Data Scientist with Machine Learning experience Springfield IL Currently a junior data scientist with a strong background in applied statistics data modeling SQL and data visualization Experienced in machine learning engineering parallel programming and DevOps with a wide range of tools including Python D3js Hadoop and Cloud Computing Authorized to work in the US for any employer Work Experience Data ScientistAnalytics Consultant Wells Fargo Springfield IL December 2018 to Present Design SQL R Python scripts to directly query and analyze internal and external data sources to package together clear actionable findings Aid in the development of predictive modeling and machine learning solutions that continually improve with the collection of realtime dealer and sales results from product portfolio using popular RPython libraries including TensorFlow H2O ScikitLearn Keras GLM and NNet Test model fit using crossvalidation and bootstrapping methods hypothesis testing and measuring error and confidence Develop in an Scrum environment with team members actively using sprints to deliver solutions quickly and continuously exploring ways to improve our results Model data using pandasR dataframes PowerPivot Tera data and Power BI Work closely with colleagues in Product Operations and Sales to structure problems and understand the impact across various departments within the company Respond to project requests using JIRA and follow the project through the entire SDLC cycle by creatingupdating solutionsengagements Maintain codebase and documents using Subversion and Confluence Deep Learning Research Intern Digibiosys San Francisco Bay Area CA December 2018 to April 2019 Provided Data Visualizations for heart rate monitor readings using Django Angular and D3js Implemented rudimental nonparametric modeling to obtain predictions Tuned ANN parameters to fit models to lower RSS Statistical signal processing including FFT and MLE Configured data visualizations to read from AWS Elastic Beanstalk for realtime data feed Junior Software Engineer MSFW Springfield IL April 2018 to December 2018 Assisting in the development implementation and management of technologybased business solutions to improve our clients delivery approach Coding testing and implementing configuration changes and assisting in the design of software applications to meet both functional and technical requirements using C and the Net Framework Full stack development using HTML5 CSS3 and multiple Javascript libraries including Angular Bootstrap jQuery Implementing analyses that will identify requirements related to people processes technology Maintain and analyze client databases using MSAzure SQL Server and repositories using git Data Analyst DCC Marketing Decatur IL April 2017 to April 2018 Updated and redesigned user experience for DMH company website Worked closely with social media team on WordPress blogs and social media marketing Used site analytics and metrics to define and monitor success using complex SQL queries and stored procedures Built user interface data visualizations and designed overall user experience for Town Country Bank Designed optimized and usable interfaces for financial applications Project Management Intern Project Management Intern Decatur IL March 2017 to April 2018 Led 4 person team developing cost effective supply chain for 785C model parts not routinely kept in stock Developed a MySQL database application to store tool parts and suppliers Database DeveloperSystems Administrator Intern Southside Country Club Decatur IL Decatur IL August 2016 to October 2016 Set up a server using Red Hat Linux Configured Microsoft SQL Server on the server built and managed a database for use in the Jonas Club Management Software system that runs all the workstations Education Bachelors in Electrical Engineering Northwestern University Chicago IL May 2019 to Present Masters in Business Administration Data Management Millikin University Decatur IL August 2016 to January 2018 Bachelors in Computer Science Monmouth College Monmouth IL May 2016 Skills C 3 years JAVASCRIPT 4 years Python 5 years Data Visualization 4 years SQL 5 years Data Analysis 3 years Machine Learning 2 years Deep Learning 1 year Applied Statistics 2 years Data Mining 2 years Software Engineering 2 years R 2 years Big Data Data Science Business Intelligence SAP Excel HTML C 2 years NET 2 years TensorFlow 1 year Neural Networks Less than 1 year Keras Less than 1 year Torch Less than 1 year PySpark Less than 1 year Links httpgithubcomerikedmonds httperikedmondsgithubioelection CertificationsLicenses Data Science Immersive Bootcamp July 2018 to Present Springboards Data Science program Assessments Data Analysis Expert August 2019 Measures a candidates skill in interpreting and producing graphs identifying trends and drawing justifiable conclusions from data Full results httpsshareindeedassessmentscomshare_assignment4v2gy8hm75w1579r Technical Support Proficient August 2019 Measures a candidates ability to apply protocols to identify errors and solutions in order to maintain system function Full results httpsshareindeedassessmentscomshare_assignmentrvteu566d7d7nfs Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field Publications Hospital Data Mining With R 201705 Collected munged and normalized hospital data from HealthDatagov to manipulate in a MySQL database Built a database application with Python to be analyzed with R Built a BI dashboard in R using flexdashboard and Shiny RideSharing Database Application 201705 Built a ridesharing web application for Millikin students using Python and Django run on an Apache 24 web server hosted at Millikin Built the frontend using AngularJS
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Database Administrator span lDatabasespan span lAdministratorspan Database Administrator Chaveran Inc Washington DC Four plus years of experience in Information Technology as a Database Administrator in MySQL Systems Analysis and Design Development and Documentation at various levels Database Administrator DBA with experience designing installing creating databases and providing support to nextgeneration database solutions at the enterprise level Proficient including MySQL and Server Operating Systems and Linux A selfmotivated resultsdriven and reliable team player with strong technical skills with an established reputation for effectively working with diverse group of people and adaptability to changing environments Ability to perform in a fast paced environment and meet stringent deadlines Administrative skills include Proficient in MySQL Database Administration Proficient in Structured query languages DML DDL DCL TCL Stored Procedures triggers Experitise in InnoDB and MyISAM storage engines Comfortable with both storage engines and migration from one to the other as best needed Experience in Database Administration Development Design Maintenance Production support of relational databases MySQL Database server installation upgrade and migration Experienced in Performance Tuning Query Optimization ClientServer Connectivity and Database Consistency Checks using different Utilities Proficient in MySQL Backup and Recovery using tools like Mydumper MySQL enterprise backup and Percona Xtrabackup Innobackupex Installed upgrade optimize troubleshoot and perform root cause analysis on MySQL server versions from 50 to 56 distributions Proficient in ImportExport Database optimization with the help of explain plan Proficient in Database Migration from MyISAM format to InnoDB Experience in MySQL Master Slave Replication configuration and Slave server configuration Authorized to work in the US for any employer Work Experience Database Administrator Chaveran Inc Bowie MD August 2016 to Present MySQL database administration installation configuration and maintenance on Linux and Windows MySQL Database monitoring using standard tool like Nagios MONyog etc Responsible for troubleshooting and problem solving of MySQL database Working with development teams for database related changes and requests Setup troubleshoot fix backups and restore data using tools such as Mydumper MySQL enterprise backup and Percona Xtrabackup Innobackupex Comfortable with Performance tuning Ability to identify performace issues Query optimization Indexing Partitioning Explain plan and rectifying performance issues in the most efficient way to maximum performance Utilizing Perfomace Schema views slowquery log Percona tools pt query digest etc Table maintenance Fragmentation error check table repair table Performed disaster recovery analysis and testing on MySQL databases to comply with business requirements Performed 55 to 56 upgrade and patching of MySQL database software Designed database structures creating indexes views Configured binary logging on MySQL Servers Altered database structures and schemas as needed Changed password for users killing sessions and granted privileges Resolved deadlock issues mainly on InnoDB tables Participate in Oncall rotation every few weeks Ensure that database is ACID Compliance Atomic Consistency Isolation and Durability Replication Recovery organizations best practices MasterSlave MasterMaster Clone and set up new environments Database Administrator Wells Fargo Shoreview MN February 2014 to August 2016 Planning installation configuration management and troubleshooting of MySQL databases on Linux Operating Systems Creation of databases tables indexes and other database objects Documented database structure changes problems issues for future reference Administer database user accounts Create modify and deactivate user accounts assign and monitor user access rights MySQL query optimization and performance tuning and troubleshooting MySQL administration on production environment installation tuning backups resource optimization and distribution InnoDB and MyISAM storage engines replication in largescale environments Regular Monitoring Error log and Query log files on Day to Day Basis Database Administrator Target Corporation Minneapolis MN September 2013 to February 2014 Creation of databases tables indexes and other database objects Documented database structure changes problems issues for future reference Administer database user accounts Create modify and deactivate user accounts assign and monitor user access rights MySQL query optimization and performance tuning and troubleshooting MySQL administration on production environment installation tuning backups resource optimization and distribution Innodb and MyISAM storage engines replication in largescale environments Performing physical backups using mysqldump Backing up database tablespaces and schemas using xtrabackupmydumper Education University of Minnesota Minneapolis MN May 2013 Skills DATABASE 3 years DATABASES 3 years MYSQL 3 years LINUX 3 years BASH Less than 1 year Additional Information Technical Skills Databases MySQL 5556 Operating Systems UNIX Linux Windows Mac OSX Programming Languages SQL BASH Database Tools Mysqldumpmysqlimport Percona Xtrabackup Innobackupex Mydumper Telnet Tool Putty
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Generate a Resume for a Project manager Job
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Sr JavaJ2EE Developer Sr span lJavaspanJ2EE span lDeveloperspan Sr JavaJ2EE Developer Grosvenor Capital Management Chicago IL 7 years of experience in software development includes Analysis Design and Development of quality software for Standalone Applications and Webbased applications using JAVAJ2EE Technologies using Software Development Methodologies Frameworks like SDLC OOAD and AGILE Experience in developing web applications using JavaJ2EE concepts like OOP Data Structures Multithreading Collections JDBC JSP Servlets JMS Hibernate Spring Web Services and Java Beans Developed web applications based on different Design Patterns such as ModelViewController MVC Data Access Object DAO Singleton Pattern Factory Pattern Abstract Factory Pattern Prototype Pattern etc Experience in Frontend development using JSP JSP Tag Libraries JSF Servlets JavaScript HTML DHTML HTML5 jQuery JavaScript Ajax AngularJS Bootstrap NodeJS and CSS Well experienced with XML parsing technologies like SAX DOM JAXB JiBX and using XSLT Good working knowledge on Spring Core Spring ORM Spring DAO and Spring MVC architectures Hands on Experience in JDBC and Hibernate for persisting data to different relational databases and extensive knowledge in Java Persistence API Proficient in using RDBMS concepts with Oracle MySQL and experienced in writing SQL and No SQL PLSQL Stored procedures Triggers and Views Good Experience in implementing Web Services such as SOAP and RESTful API using WSDL JAXWS and JAXRS Well experienced in configuring and deploying applications onto application servers like Tomcat6x7x JBoss Web Logic8x10x Glassfish and Web Sphere6x5x Used Log4J for enabling runtime logging and performed system integration test to ensure quality of the system Knowledge in using Apache POI for to creating modifying and displaying MS Office files using Java programs in java Experience in using SOAP UI tool to validate the web service Expertise in writing unit test cases using JUnit API and Mockito Experienced in using Selenium for testing Experienced in writing test cases using WebDriver and TestNG Investigation and Implementation of public facing websites on Amazon Web ServicesAWS Good knowledge in using Maven and ANT Scripts for building and deploying the application in webapp servers Extensive experience in using IDE tools like Eclipse Netbeans and RAD Highly Selfmotivated good technical communications and interpersonal skills Able to work reliably under pressure Committed team player with strong analytical and problem solving skills ability to quickly adapt to new environments technologies Authorized to work in the US for any employer Work Experience Sr JavaJ2EE Developer Grosvenor Capital Management Chicago IL October 2015 to Present Description Grosvenor Capital Management is a privately owned hedge fund sponsor and a private equity firm specializing in primary fund investments secondary fund investments and coinvestments with a focus on buyout distressed debt mezzanine infrastructure real estate venture capitalgrowth equity investments The firm primarily provides its services to pooled investment vehicles It also provides its services to investment companies and pension and profit sharing plans The firm invests in the alternative investment markets of the United States and internationally Responsibilities Involved in all phases of Software Development Life Cycle SDLC like Analysis Design Development Implementation and Testing of the project Designed Class diagrams and Sequence diagrams in the detailed design phase of the project using Rational Rose Followed agile methodology to maintain the system performance and minor works development Actively participated in gathering requirements and analysis Actively involved in weekly status meetings Implemented various J2EE Design Patterns such as ModelViewController Data Access Object and Factory Pattern Designed Frontend Screens using HTML CSS JavaScript Angularjs jQuery JSTL JSP AJAX NodeJS and Bootstrap Developed the MVC architecture using Spring framework Spring framework is used to implement Inversion of Control IOC and Aspect Oriented programming AOP Used Hibernate framework for data persistence layer Involved in creating the Hibernate POJO Objects and mapped using Hibernate Annotations Used JPA for data persistence and JTA for transaction management The Java Message Service JMS API is used to allow application components to create send receive and read messages Developed and implemented the business logic component in middle tier using EJB framework including stateless session classes and Entity bean classes Implemented the Web Service and associated business modules integration Worked on generating the web services classes by using Service Oriented Architecture SOA WSDL UDDI and SOAP Used SOAP UI for testing the Web services by sending an SOAP request Developed Web services to allow communication between the applications using Rest Web Services Implemented procedures packages triggers and different Joins to retrieve the data base using PLSQL SQL scripts No SQL Created DDL DML scripts to create tables and privileges on respective tables in the database Source control using Git and Github Jenkins and Maven scripts for automating the process of building testing and deploying the system Developed Maven scripts for various tasks to automate the build process and for the deployment of the application in WebSphere server Developed and Designed the QA Automation for the existing system using Selenium web driver and testNG Used Hybrid KeywordData Driven Framework and extracted data from external Excel files using Apache POI and loaded into the variables in the scripted code Environment J2EE JAVA Servlets JSP JSTL Spring EJB Hibernate JPA JTA JMS JNDI Oracle SOAP SOAP UI RESTFUL web services RabbitMQ SQL No SQL MongoDB Git Github WebSphere HTML CSS JavaScript AngularJS Bootstrap AJAX MVC design pattern Selenium Apache POI Jenkins Maven JavaJ2EE Developer LexisNexis Raleigh NC April 2013 to September 2015 Description Lexis Advance provides access to US federal and state law sources as well as sources of international law and the laws of a growing number of other jurisdictions Sources vary by jurisdiction but may include constitutions legislation legislative history statutory codes regulations regulatory materials cases case digests citators public records law reviews treatises and general and legal news Responsibilities Involved in planning process of iterations under the Agile TDD Test Driven Development methodology Analyzed and modified existing code wherever required and Responsible for gathering documenting and maintaining business and systems requirements and developing designs document Prepared the detailed functional requirements along with screenshots and description of all the modules Developed Use case diagrams Object diagrams Class diagrams and Sequence diagrams using UML Designed and developed the UI using HTML CSS JavaScript AngularJS jQuery JSP JSF JSTL and Bootstrap Developed custom directives elements Attributes and classes using Angularjs Implemented Spring 31 Framework for Dependency injection Spring Web Services framework Utilized Hibernate for ObjectRelational Mapping purposes for transparent persistence onto the SQL Server database Used SQL and DB2 as back end and developed Stored procedures Batch jobs triggers Analyzed Performance of application using Dynatrace Developed Web services using SOAP and REST for communication between applications using JAXWS and JAXRS Developed Message Driven Bean MDB components for JMS messaging Involved in the deployment process of the application on WebSphere Application Server Maven was used for the entire build process and developed Maven scripts for various tasks to automate the build process Eclipse as IDE for developing and debugging the application Performed Unit Testing of on various components using JUnit Mockito Created test framework on Selenium and executed Web testing in Chrome IE and Mozilla through Web driver Used SVN as version control tools to maintain the code repository Involved in enhancements of the system and worked on fixing bugs and supporting the entire system Environment J2EE JAVA Servlets Spring Hibernate sql DB2 Dynatrace SOAP RESTFUL web services JMS SVN Websphere HTML CSS JSP JSF JavaScript AngularJS Bootstrap MVC design pattern JUnit Mockito Selenium Maven Java Developer PNC Bank Dayton OH October 2012 to March 2013 Description PNC Bank is a mortgage banking company that specializes in the servicing of residential mortgage loans This System is to assist PNC finance division to recover money from defaulters This system helps recovery department agents to interact with borrowers and analyze the reason for default current financial status of the borrower etc this system will help the agent to come up with recovery plan to collect default amount from the borrower Responsibilities Designed and developed all frontend and backend modules required for the integration Involved in Writing Use Case Documents UML diagrams and Project Design Documents using Rational rose Developed various helper classes needed following core java multithreaded programming and collection classes Designed Frontend Screens using HTML CSS JavaScript Angularjs jQuery JSTL JSP AJAX NodeJS and Bootstrap Integrated Spring Dependency Injection among different layers of an application Worked on Persistence layer from simple DAO to SpringHibernate Created and maintained the configuration of the Spring Application Frameworks IOC Container Hibernate used as ORM tool for persisting the data created and maintained mapping files and transaction control in Hibernate Developed various modules using MVC Struts Used struts tag libs for developing user interfaces Involved in writing PLSQL stored procedures functions tuning SQL Queries and Procedures Designed and Developed Web Services using technologies UDDI WSDL SOAP to communicate to the other modules Implemented Restful webservice with the use of URI templates and content negotiation Used SOAP UI for testing the Web services by sending an SOAP request Involved in writing JUnit test cases Created Unix shell script utilities for parsing or reformatting user data and compiling user information reports for various support purpose Used ANT build script to build the application and deployed on WebLogic application server Building the Project development environment in Eclipse IDE and debugging the application using Eclipse Source control using Git and Github Implemented Agile Software methodology for this application Participated in the performance tuning of application Involved in the detecting the code redundancy thus improving the application performance Environment Java Jdk 15 HTML CSS AngularJS JavaScript jQuery JSP Spring Hibernate Servlets Struts EJB CSS Unix EclipseWeblogic Application Server Git Github ANT JDBC XML Log4j JUnit SQL PLSQL Oracle JAXBJAXWS JAXRS SOAP UI Systems Engineer Digital Nirvana Hyderabad Telangana December 2011 to August 2012 Description Digital Nirvana provides knowledge management solutions for an increasingly mediacentric world Products and services enable large volumes of data to be automatically acquired compiled and organized for analysis troubleshooting and decisionmaking Responsibilities Involved in the analysis design and development and testing phases of application using AGILE SCRUM methodology Implemented MVC architecture application using Spring JSP Java beans Extensively Used JavaScript and Ajax to provide the users with interactive Speedy functional and more usable user interfaces Designed the Frontend screens using JSP HTML CSS and JSON Created and maintained the configuration of the Spring IOC Container Developed Business Layer and DAO Classes and wired them using Spring Framework Integrated spring Dependency Injection among different layers of an application Integrated Hibernate with Spring for persistence layer Spring AOP for cross cutting concerns like logging and exception handling Developed SOAP based Web Services Developed and deployed EJB like Entity Beans and Session Beans Supported the applications through debugging fixing and maintenance releases Involved in the Maintenance and Code changes from existing code Support of the System Involved in the configuration management using SVN Jenkins and Maven scripts for automating the process of building testing and deploying the system Developed the test cases using JUnit to test Deployed application in WebLogic Application Server Created several Exception classes to catch the error for a bug free environment and logged the whole process using log4j which gives the ability to pinpoint the errors Involved in communicating with offshore team to resolve the applications production issues and to deliver the best quality application enhancements to the client Environment Java J2EE HTML CSS JavaScript JSP JSON AJAX Servlets Spring Spring MVC Hibernate SOAP Jenkins Maven JUnit SVN WebLogic Log4j Junior Java Developer Shoerey Digital Systems Bengaluru Karnataka August 2010 to November 2011 Description Worked on Content Aggregator a Walt Disneys content Management system A multimedia entertainment based domain Content importer will pull or receive content from the various content sources and create live event or video content objects During the import process the system will also create a group in the Social Content Services for each media asset live event or video clip per locale The ID of the Social Content group is stored in the Localized Video content object for the localized media Used Microsoft SQL as a backend database and Tomcat as our application server Responsibilities Involved in requirements gathering and analysis from the existing system Captured requirements using Use Cases and Sequence Diagrams Designed web portals using HTML used Java script AJAX Used Spring IOC for dependency injection and Spring AOP for cross cutting concerns like logging security transaction management Integrated Spring JDBC for the persistence layer Developed DAO Classes and written SQL for accessing Data from the database Used XML for the data exchange and developed Web Services Deployment of the application into WebSphere Application Server Implemented ANT build tools to build jar and war files and deployed war files to target servers Implemented test cases with JUnit Used RAD for developing and debugging the application Utilized Rational Clear Case as a version control system and for code management Coordinated with the QA team and participated in testing Involved in Bug Fixing of the application Environment HTML JavaScript AJAX Spring WebSphere ANT JUnit RAD Clearcase Education Bachelors Skills Ajax 5 years Angularjs 6 years Application server 5 years Css 7 years data base 7 years Html 8 years Java 8 years Javascript 8 years Jms 5 years Jsp 7 years Maven 6 years Rational 5 years Selenium 5 years Servlets 7 years Soap 7 years Sql 7 years Testing 8 years Ui 6 years User interface 6 years web services 8 years Additional Information Technical Skills Programming Languages Java 161718 C C SQL PLSQL Technologies JSP JSF Servlets JDBC EJB JMS Java Beans SOAP JAXP AJAX CSS ILOG JTA Web Technologies HTML DHTML XML CSS JavaScript AJAX AngularJS Distributed Technologies EJB JMS JNDI Application Server WebLogic JBoss Apache Tomcat Glassfish Web Sphere JAVA Frameworks Tools HIBERNATE SPRING WEB SERVICES SOAP RESTful AWS ANT Building tool Log4J Maven Building tool IDEs Eclipse RAD Databases Oracle 8i9i10g11g DB2 MySQL Version Control Tools Rational Clearcase SVN Github Testing Tools JUnit Selenium TestNG Mockito SOAP UI Modeling Tools Rational Rose UML OOAD RUP Operating Systems Windows MSDOS UNIX
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Generate a Resume for a Project manager Job
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PCLAN Analyst III PCLAN Analyst III PCLAN Analyst III Horizon City TX Work Experience PCLAN Analyst III Wells Fargo InsuranceUSI Insurance El Paso TX December 2010 to November 2018 Troubleshot and diagnosed endusers via phone and walkin with a variety of technical issues Drafted detailed documents regarding issues and assigned tickets to technicians Upgraded hardware compenents including hard drive and memory Installed and updated firmware software and drivers setup equipment and connected computers and scanners Oversaw Active Directory accounts unlocked accounts allowed access to security groups setup shared mailboxes and created security groups for file directories Repaired laptop compenents when applicable including keyboards and hard drive Systems Administrator Rogers and Belding Insurance El Paso TX September 1986 to December 2010 Interacted with customers via phone and walkin to deliver complex IT support functions troubleshooting and problem resolution Drafted complex training manuals with stepbystep guidelines and procedures trained new users on systems equipment applications and software Connected computer equipment installed applicationsdriverssoftware and updated as necessary Executed nightly backups and assisted with disaster recover planning Resolved various issues for endusers including email resets mobile phone diagnostics computer assessment and application repair Promoted to PCLAN Analyst III when the company was acquired by Wells Fargo Insurance in 2010 Education High school or equivalent Skills Excel Internet explorer Microsoft office Outlook Powerpoint Word Active directory Remedy Disaster recovery It support Customer service Training Disaster recovery planning Recovery planning Process improvement CertificationsLicenses Security December 2018 to December 2021 Additional Information Core Competencies Customer Service Software Installation Disaster Recovery Planning Systems Training Applications IT Support Delivery Project Management Equipment Management Process Improvement Technical Skills Active Directory Microsoft Office Suite Word Excel PowerPoint Outlook OneNote Windows 7 8 10 Internet Explorer Chrome SD7 ServiceNow Remedy Dameware
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Generate a Resume for a Project manager Job
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Python Developer span lPythonspan span lDeveloperspan Python Developer Staples Framingham MA Over 6 years of experience in developing webbased applications software development and design with analytical programming using Python Django C Expert knowledge of Object Oriented Design and Programming concepts Experience in object oriented programming OOP concepts using Python C Experienced in developing webbased applications using Python Django C XML HTML DHTML CSS JavaScript and jQuery Good experience in libraries Scrapy URL lib Robot framework Beautiful Soup Numpy SciPy matplotlib pythontwitter Pandas network urllib2 MySQL for database connectivity and IDEs Sublime Text Spyder Pycharm Eclipse Visual Studio IDLE Has good knowledge on NoSQL databases Experienced in developing Web Services with Python programming language Experience in using Design Patterns such as MVC Singleton and frameworks such as DJANGO Experience in Python OpenStack APIS Experienced with full software development lifecycle architecting scalable platforms object oriented programming database design and agile methodologies Experience in developing big data applications using Hadoop framework and its eco systems like MapReduce Designed and implemented Hive and Pig UDFs using Python for evaluation filtering loading and storing of data Experience with Unit testing Test driven Development TDD Load Testing Experienced in building tools such as ANT MAKE GULP MAVEN and JENKINS Good experience with cloud platforms like Amazon AWS Azure and Google App Engine Good idea using debugging tools like Bugzilla and JIRA Experience in using Version Control Systems like GIT SVN and CVS Good Experience in Linux Bash scripting Experienced in working on Application Servers like WebSphere WebLogic Tomcat Web Servers like Apache server NGINX Concise coding and following PEP 8 Guidelines in Python Good experience in Shell Scripting SQL Server UNIX and Linux Developed web applications and RESTful web services and APIs using Python Flask Pyramid and Django Wrote AJAX framework to transform Datasets and Data tables into HTTPserializable JSON strings Experienced in Agile and waterfall methodologies with high quality deliverables delivered ontime Experienced in developing API services in PythonTornado NodeJS while leveraging AMQP and RabbitMQ for distributed architectures Experienced in installing configuring modifying testing and deploying applications with Apache Experience in developing ColdFusion Components custom tags and modified CF Objects Ability to learn and adapt quickly to the emerging new technologies and paradigms Environments Programming Languages Python C C Java PLSQL JavaScript Markup Technologies HTML5 CSS Nodejs Bootstrap jQuery SAX DOM XML Databases MySQL Oracle SQL Server MongoDB Frameworks Django AngularJS J2EE Struts Tools IDE Pytest Selenium PyCharm Sublime Eclipse NetBeans Application Server Tornado WebLogic Tomcat Python Libraries Pandas NumPy SciPy Matplotlib J2EE Technologies JSP Servlets JDBC Ajax Web Services Software Methodologies SDLC Agile Waterfall Authorized to work in the US for any employer Work Experience Python Developer Staples Framingham MA January 2016 to Present Staples mainly focuses on developing a Retail application for the Staples Incorporation for selling products such as printer scanners floppy office accessories sheets etc Worked on development of Warehouse Management system for Staplescom The Staples 3D Vision system takes care of various activities at fulfilment centers including order processing shipment and Inventory management Responsibilities Involved in Developing Restful services using Python Django framework Developed entire frontend and backend modules using Python on Django Web Framework with GIT Expertise in developing webbased open stack applications using Python and Django for large dataset analysis Developed Merge jobs in Python to extract and load data into MySQL database Developed Simple to complex Mapreduce streaming jobs using Python language that are implemented using Hive and Pig Successfully migrated the Django database from SQLite to MySQL to PostgreSQL with complete data integrity Used Test driven approach for developing the application and Implemented the unit tests using Python Unit test framework Reviewed and implemented instrument pricing and modelling methodologies in collaboration with technical engineers Analyzed and documented how instrument prices move as underlying market data sources change Good hands on experience in data warehouse developer database engineer for highvolume data processing Installed Configured administered and monitored multi Data center Cassandra clusters Involved in upgrading the present Oracle data model to Cassandra data model Evaluated and tuned data model by running endurance tests using JMeter Cassandra Stress Tool and OpsCenter Installing and configuring NIS servers to authenticate between Linux Apple and Windows environments Writing bash shell scripts on local setups to automate jobs Designed front end using VueJs HTML CSS and jQuery Involved in the Complete Software development life cycle SDLC to develop the application Followed AGILE development methodology to develop the application Used Test driven approach TDD for developing services required for the application Implemented Integration test cases Technical Environment Python 33 PyQT PyQuery MVW HTML5 CSS3 DOM Angularjs Shell Scripting JSON Rest Apache Web Server Django SQL UNIX Windows PostgreSQL and python libraries such as Numpy Django Tastypie Python Developer Capital IQ Hyderabad ANDHRA PRADESH IN January 2011 to December 2014 The project scope was to move membership data from existing systems into SAP CRM using IBM Integration Bus as middleware integration tool Developed interfaces to sync data between two systems Implemented RequestReply model Fire and Forget model and PubSub approaches in developing Applications Developed reusable interfaces as an approach to reduce development cycle time and empower IT to rapid developdeploy mission critical functionality This allows enterprise wide data enrichment and data routing via a set of shared and reusable services Responsibilities Participated in requirement gathering and worked closely with the architect in designing and modeling Developed entire frontend and backend modules using Python on Django Web Framework Developed tools using Python Shell scripting XML BIG DATA to automate some of the menial tasks Used PyQt for the functionality filtering of columns helping customers to effectively view their transactions and statements Implemented navigation rules for the application and page Performed testing using Djangos Test Module Used Django configuration to manage URLs and application parameters Involved in Web development programming and engineering Django Web Server Gateway Interface WSGI and SQL internal admin tools behave Behaviordriven development BDD Used Python and Django to interface with the jQuery UI and manage the storage and deletion of content Developed a fully automated continuous integration system using Git Jenkins MySQL and custom tools developed in Python and Bash Designed and managed API system deployment using fast http server and Amazon AWS architecture Creation of Python scripts for data access and analysis Scripts Data Feeds XLS FIXML to aid in process and system monitoring and reporting Rewrite existing Java application in Python module to deliver certain format of data Wrote Python scripts to parse XML documents and load the data in database Generated property list for every application dynamically using Python Responsible for search engine optimization to improve the visibility of the website Designed and developed the UI of the website using HTML5 XHTML AJAX CSS3 BIG DATA and JavaScript Handled all the clientside validation using JavaScript Designed and developed data management system using MySQL Created a Git repository and added the project to GitHub Build development environment with JIRA Creating unit testregression test framework for workingnew code Using Subversion version control tool to coordinate teamdevelopment Responsible for debugging and troubleshooting the web application Technical Environment Python 27 Django 18 CSS HTML JavaScript jQuery webbapp2 AJAX MYSQL Linux Heroku GIT urllib urllib2 Oracle DB PostgreSQL and VMWare API Python Developer CITI Bank Hyderabad ANDHRA PRADESH IN January 2010 to December 2010 This Project aims to help the employees of CITI Bank to refer candidates for open positions in the organization Through this application admin can post new referral schemes for open positions in the organization and accordingly the employees can refer candidates and can get the benefit of cash rewards or gifts that are available under a particular referral scheme This project also has various reports which helps the admin to do a detailed analysis as per his criteria Responsibilities Design develop test deploy and maintain the website Developed entire frontend and backend modules using Python on Django Web Framework Designed and developed the UI of the website using HTML AJAX CSS and JavaScript Designed and developed datacenter management system using MySQL Rewrite existing PythonDjango modules to deliver certain format of data Used Django Database APIs to access database objects Wrote python scripts to parse XML documents and load the data in database Generated property list for every application dynamically using python Creating unit testregression test framework for workingnew code Using Subversion version control tool to coordinate teamdevelopment Responsible for debugging and troubleshooting the web application Technical Environment Python MYSQL Apache CSS ORACLE DHTML HTML JavaScript Shell Scripts Education MS in Technology University of Central Missouri 2015 BCom in Computers Acharya Nagarjuna University 2009 Skills Linux 5 years UNIX 1 year Additional Information Operating Systems Windows UNIX Linux
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Generate a Resume for a Project manager Job
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Lead Python Full Stack Developer Lead span lPythonspan Full Stack span lDeveloperspan Lead Python Full Stack Developer Starbucks Seattle WA Over 11 years of experience as a WebApplication Developer and coding with analytical programming using Python Django C Experienced with full software development lifecycle architecting scalable platforms object oriented programming database design and agile methodologies Experienced in MVW frameworks like Django flask Angularjs Java Script JQuery and Nodejs Expert knowledge of and experience in Object Oriented Design and Programming concepts Experience object oriented programming OOP concepts using Python C and PHP Experienced in WAMP Windows Apache MYSQL and PythonPHP and LAMP Linux Apache MySQL and PythonPHP Architecture Experience in leading multiple efforts to build Hadoop platforms maximizing business value by combining data science with big data Advised organizations about big data a big data strategy the implementation of big data which technologies best fit the needs of the organization and even implements the selected big data solution Highlevel experience in Base SAS SASMacros SASSQL SASStat SASConnect SASAccess SASGraph SASODS SASEBI SASGrid SAS Visualizer SASETS and SPSS modeler Write MATLAB code to create discretized computer models of sloped levy geometries Experienced in developing webbased applications using Python Django PHP C XML CSS HTML DHTML JavaScript and JQuery Experienced in installing configuring modifying testing and deploying applications with Apache Well versed with design and development of presentation layer for web applications using technologies like HTML CSS and JavaScript Familiar with JSON based REST Web services and Amazon Web services Experienced in developing Web Services with Python programming language Experience in writing Sub Queries Stored Procedures Triggers Cursors and Functions on MySQL and PostgreSQL database Experienced in agile and waterfall methodologies with high quality deliverables delivered ontime Experience in utilizing SAS Procedures Macros and other SAS application for data extraction data cleansing data loading and reporting Maintained detailed documentation and architectural solutions in IT infrastructure and sales systems Very strong full life cycle application development experience Experience with continuous integration and automation using Jenkins Experience with Unit testing Test driven DevelopmentTDD Load Testing Experience in developing ColdFusion Components custom tags and modified CF Objects Have the ability to understand complex systems and be in command of the details to provide solutions Ability to learn and adapt quickly to the emerging new technologies and paradigms Excellent communication interpersonal and analytical skills and a highlymotivated team player with the ability to work independently Work Experience Lead Python Full Stack Developer Starbucks Seattle WA April 2017 to Present Responsibilities Worked with team of developers on Python web applications Developed Pythonflask application for Starbucks service registry Used flask configuration to manage URLs and application parameters Worked on Python Open stack APIs Used Python scripts to update content in the database and manipulate files Used Python and flask data exchange and business logic implementation Added support for Microsoft Azure and Mongo to host staticmedia files and the database into Azure Cloud Developed tools using Python Shell scripting XML to automate some of the menial tasks Interfacing with supervisors artists systems administrators and production to ensure production deadlines are met Used HTML CSS JQuery JSON and JavaScript for front end applications Designed and developed the UI of the website using HTML XHTML AJAX CSS and JavaScript Also used Bootstrap as a mechanism to manage and organize the html page layout Wrote and executed various Mongo database queries from Python using Pymongo connector Involved in development of Web Services using SOAP for sending and getting data from the external interface in the XML format Worked on testing the REST Api with the python library Pytest Worked on development of SQL and stored procedures on Mongo Responsible for debugging the project monitored on JIRA Agile Performed troubleshooting fixed and deployed many Python bug fixes of the two main applications that were a main source of data for both customers and internal customer service team Used the Microsoft Azure environment for deployment and testing Worked with the swagger for Api documentation at development phase Worked on Api Logging withpython library Environment Python Flask SwaggerApi Azure JSON Pytest Shell Scripting HTML CSS Bootstrap AJAX JQuery XML SOAP Jira AgileSQL MongoDB and WindowsLinux Lead Python Developer SunTrust Atlanta GA Atlanta GA March 2015 to April 2017 Responsibilities Worked with team of developers on Python applications for RISK management Developed PythonDjango application for Google Analytics aggregation and reporting Used Django configuration to manage URLs and application parameters Worked on Python Open stack APIs UsedPython scripts to update content in the database and manipulate files Generated Python Django Forms to record data of online users Used Python and Django creating graphics XML processing data exchange and business logic implementation I have used Pandas API to put the data as time series and tabular format for east timestamp data manipulation and retrieval Added support for Amazon AWS S3 and RDS to host staticmedia files and the database into Amazon Cloud Used Pandas library for statistical Analysis Developed tools usingPython Shell scriptingXML to automate some of the menial tasks Interfacing with supervisors artists systems administrators and production to ensure production deadlines are met Worked very closely with designer tightly integrating Flash into the CMS with the use of Flashvars stored in the Django models Also created XML with Django to be used by the Flash Used HTML CSS JQuery JSON and Javascript for front end applications Designed and developed the UI of the website using HTML XHTML AJAX CSS and JavaScript Also used Bootstrap as a mechanism to manage and organize the html page layout Used Django configuration to manage URLs and application parameters Wrote and executed various MYSQL database queries from Python using PythonMySQL connector and MySQLdb package Involved in development of Web Services using SOAP for sending and getting data from the external interface in the XML format Worked on development of SQL and stored procedures on MYSQL Environment Python Django Panda API AWS JSON PHP Flash Shell Scripting HTML CSS AJAX JQuery XML SOAP Jira Agile SQL MYSQL and Windows Senior Python Developer Trustwave Holdings Chicago IL January 2014 to February 2015 Responsibilities Participated in entire lifecycle of the projects including Design Development and Deployment Testing and Implementation and support Wrote Python routines to log into the websites and fetch data for selected options Used Python modules such as requests urllib and urllib2 for web crawling Performed Design involved in code reviews and wrote unit tests in Python Updated site with JavaScript JQuery Python Django and SQL Developed tools usingPython Shell scriptingXML to automate some of the menial tasks Interfacing with supervisors artists systems administrators and production to ensure production deadlines are met Developed views and templates with Python and Djangos view controller and templating language to create a userfriendly website interface Developed entire frontend and backend modules using Python on Django Web Framework Utilize PyUnit the Python unit test framework for all Python applications Developed the required XML Schema documents and implemented the framework for parsing XML documents Used JQuery and Ajax calls for transmitting JSON data objects between frontend and controllers Utilized PyQt to provide GUI for the user to create modify and view reports based on client data Created backend database TSQL stored procedures and Jasper Reports Created and updated complex views and stored procedures in Postgre SQL Environment Python Django PyUnit PyQt JQuery JavaScript HTML CSS XML JSON AJAX Shell scripting GitHub agile Jira SQL TSQL and Windows Senior Python Developer Baltimore MD February 2013 to December 2013 Responsibilities Wrote Python routines to log into the websites and fetch data for selected options Used Python modules such as requests urllib urllib2 for web crawling Used other packages such as Beautifulsoup for data parsing Worked on writing and as well as read data from csv and excel file formats Developed a MATLAB algorithm which determines an objects dimensions from digital images Webservices backend development using Python CherryPy Django SQLAlchemy Participated in developing the companys internal framework on Python This framework became a basement for the quick services development Framework based on CherryPy with GnuPg encryption reGnuPg module on the top Worked on resulting reports of the application and Tableau reports Worked on HTML5 CSS3 JavaScript AngularJS NodeJS Git REST API Mongo DB intelliJ IDEA Design and Setting up of environment of Mongodb with shards and replicasets DevTest and Production Private VPN using Ubuntu Python Django CherryPy Postgres Redis Bootstrap Jquery Mongo Fabric Git Tenjin Selenium Sphinx and Nose Modifying data using SASBASE SAS MACROS Extracting data from the database using SASAccess SAS SQL procedures and create SAS data sets Performed QA testing on the application Developed approaches for improving NLP pipeline Create custom VB scripts in repackaging applications as needed Environment Python 27 SypderIDE Windows 7 Terdata Requests urllib urllib2 Beautifulsoup Tableau Python developer Morgan Stanley New York NY November 2011 to January 2013 Responsibilities Design develop test deploy and maintain the website Designed and developed the UI of the website using HTML XHTML AJAX CSS and JavaScript Developed entire frontend and backend modules using Python on Django Web Framework Designed and developed data management system using MySQL Rewrite existing Java application in Python module to deliver certain format of data Developed Python batch processors to consume and produce various feeds Generated PDF daily and Monthly statements using Aspose PDF Kit Developed internal auxiliary web apps using Python Flask framework withCSS HTML framework Wrote Python scripts to parse XML documents and load the data in database Generated property list for every application dynamically using Python Responsible for search engine optimization to improve the visibility of the website Performed testing using Djangos Test Module Creating unit testregression test framework for workingnew code Using Subversion version control tool to coordinate teamdevelopment Responsible for debugging and troubleshooting the web application Environment Python Django Java MySQL Linux HTML XHTML CSS AJAX JavaScript Apache Web Server Python Developer ARIS Global Bengaluru Karnataka May 2010 to October 2011 Responsibilities Involved in the Design development test deploy and maintenance of the website UI was developed using HTML AJAX CSS and JavaScript Developed entire frontend and backend modules using Python on Django Web Framework Generated property list for every application dynamically usingPython Responsible for search engine optimization to improve the visibility of the website Developed Merge jobs in Pythonto extract and load data into MySQL database Designed and developed the presentation layerclient end using HTML XML DHTML and JSP Handled all the client side validation using JavaScript Wrote validation scripts in SQL to validate data loading Use Git for version control Performed Unit and system testing Trained users and did production support Environment Python Django MySQL HTML XHTML CSS AJAX JavaScript Apache Web Server Git Linux Software Engineer Tag Info Solutions IN September 2005 to April 2010 Responsibilities Worked with the design team for project structure Performed Design and Code reviews Implemented the presentation layer with HTML DHTML Ajax CSS and JavaScript Performed coding in C on Linux Platform Involved in writing stored procedures using MySQL Optimized the database queries to improve the performance Developed in Windows and going to deploy it in Linux server Worked on data exchange from website using XML JAVA and Web Services Involved in writing stored procedures using MySQL Optimized the database queries to improve the performance Developed in Windows and going to deploy it in Linux server Worked on data exchange from website using XML JAVA and Web Services Environment C XML Java MYSQL Apache CSS DHTML HTML JavaScript Shell Scripts Linux and Windows Education Bachelors Skills AJAX 10 years HTML 10 years Linux 8 years MYSQL 9 years XML 10 years Additional Information Technical Skills Languages Python3x2724 Java C C Shell Script SQL Framework Django Web framework MVC Framework Databases MySQL Oracle PostgreSQL Web Technologies AJAX Django Angular JS Java Script JQuery and Nodejs HTML DHTML XHTML XML PHP Versioning Tools Git SVN CVS ApplicationsWeb Servers Apache IIS Operating systems LinuxUnix Windows98NT2000XP2003Vista
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Generate a Resume for a Project manager Job
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ServiceNow Administrator BA ServiceNow Administrator BA ServiceNow Administrator BA Sabre 96801 HI Over 9 years of experience in IT industry and 3 years of experience in ServiceNow Platform Over 6 years of experience as a QA consultant and was responsible for testing efforts for implementation of all RMS change requests and supported multiple projects in RMS Retek Merchandising Systems An Oracle Retail Application Hands on experience on various ServiceNow Modules like Service Catalog Incident Problem Change Management SCRUM CMDB Configuration Management Database Asset Knowledge Release Content Management Reporting and Integration with Web Services Experience in Monitoring tools Bridge calls Outage Communication Business Impact Analysis IT Service Continuity Management SLA Management Designed and developed Client Scripts Business rules ACLs and JavaScripting in Service Now Experience in Integration in Service Now with various external Web Services also Experience in configuring in Email notifications in Service Now UI Pages UI Macro Scheduled jobs Script includes Events Strong skill set in Service Now suite development including SOAPREST integration Web Services Discovery Workflow CMDB Experience on doing required SingleSignOn integration Extensive experience in SDLC implementation on projects with Waterfall and Agile methodologies such as TestDriven Development TDD and Scrum Experience on Configuring rules monitors and management packs in SCOM and involved in testing reports for correct mapping of the objects and data Extensive experience in UAT and managing crossfunctional teams of business analysts developers and testers Excellent communication analytical interpersonal and presentation skills withdemonstrated success for interfacing with customers customer satisfaction interactionswith internal as well as external working groups Expert at managing multiple projects simultaneously and presenting ideas tomanagement Work Experience ServiceNow Administrator BA Sabre Southlake TX September 2015 to Present Responsibilities Involved in creating Technical Design Documentation for Migration from existing technologies to ServiceNow Worked on various modules of ServiceNow like Incident management Change management Problem management Service Catalog User Administration Reporting and Discovery Worked on CMDB and Asset management Performed Data migration to import data from other applications and external databases Designed and implemented new functionality using UI Policies and Data Policy Responsible for creating various workflows for Incident Management Change Management Service Requests and SLAs Customization of form design and layout for various ITIL process for Incident Management Problem Management Knowledge Management Change Management Asset Management and Service Catalog Configured multiple Catalog Items Frontend web GUI components using JavaScript CSS HTML5 Worked on order guides for Order guide to arrange them in sequential order to make the user comfortable while raising a request Maintenance of variable sets by required variables in different Catalogs items and as per the Catalogs item requirements Involved in developing Service catalogs which includes creation of new Catalog items designing workflows and execution plans Involved in redesigning the workflows using Servicenow workflow editor Designed email templates by using HTML and jelly scripting and used them in notifications Developed workflows and in customizing the applications in ServiceNow using Java script AJAX HTML Manage ITIL Processes monitoring overall system performance using the System Performance and System Diagnostic dashboards Involved in Production Support for all the ServiceNow related issues Worked on Agile method environment and implemented the changes required by the business owners on a regular basis ServiceNow Admin Developer McKesson Location San Francisco CA July 2014 to August 2015 Responsibilities Gathered the requirements and assisted the management in documentation phase Suggested and guided them to follow certain process Performed platform configurations by changing the Company Name logo and color theme to reflect the corporate brand Integrated ServiceNow Dev instance with the existing LDAP and Single SignOn SSO solution Assigned the roles to the group and users and created customized roles as per the requirement Created customized Control Indicator and indicator task forms and configured the fields and functions related Removed and added the fields and configured with the dropdown choice list pick list etc as per the requirement Robust experience on scripting both server and clientside scripting Used Client scripts Business Rules UI Actions UI Policies Script Includes and Transform Maps Involved in using the Access Control List ACL to restrict and give section access to the users Configured the Email notifications inbound and outbound And given the desired conditions as to when the email needs to trigger and who receives it Customized to each persons task whether a control owner tester or a reviewer Experience in using the Application Programming Interface API that provide the classes and methods which were used in scripts to define functionality Managed imports of CI ApplicationInfrastructure data within the CMDB tables in ServiceNow Implemented CMDB Bidirectional Web Services integration It involves consuming Restful web services publishing SOAP web services using Business Rules Script Includes UI Actions and other ServiceNow scripting modules to support data synchronization and business logic MySQL queries to get data to be filtered out from the database Involved in writing Catalog client scripts and UI policies to make client side changes Involved in giving demos on ServiceNow and gathering requirements from Client ServiceNow Administrator Developer DirecTVATT El Segundo CA November 2013 to June 2014 Responsibilities Worked with process owners and business stakeholders to translate business requirements into functional requirements within ServiceNow Ensured development opportunities on ServiceNow platform are identified to meet evolving business needs and align with key business strategies Coordinate and participate in ServiceNow Incident Request Management testing lifecycle Use JavaScript to create Business Rules Client Scripts UI Policies and UI Actions Created various workflows for Incident Change Management Service Requests and SLAs Assist in the import of configuration and asset data Implementation customization and configuration of different Service Manager Modules like Change Request Service Desk Service Catalog and Problem Working on Report dashboard designing with performance analytics Created data sources and loaded the ServiceNow tables with different data formats Built forms from scratch along with advance customizations at the level of UIMacrosUI page as per the complex requirements Created many standard workflows which are being reused and propagated and handled many custom events Responsible for the ServiceNow tool administration module and creation of new Users Roles IT Services Application Business Services and Rules Setting up Configuration Management from scratch defining the CI classes and their relationships Developed SLA and reporting Design and Implementation of service requests through service catalogue in ServiceNow Configured Email inbound and outbound email actions and developed mail scripts on need basis Working on the release and Problem management requirements gathering through testing Working on the functionality of Inventory Management plugin into Asset Management Developed automated mappings to schedule the load flat files on daily weekly monthly basis Pharmaceutical Product Development NC November 2010 to October 2013 QA Test Engineer Responsibilities Creating Test scenarios and Test cases for Engineering Change Description Ensure all the test cases are updated in the Quality Manager along with test plan Involved in Implementation of the Test plan various Test cases and Test scripts including validating the data at Backend Involved in the Weekly Defect Status Meetings along with QA team and Development team Led and collaborated with Global Cross Functional teams to ensure Testing Execution and Tracking of defects in HP Quality Center During System Testing Life Cycle performed different types of testing such as GUI Functional Integration and Positive Negative Testing Involved in Web services testing using SOAPUI Tool Involved in all stages of Software Development Life Cycle such as Analysis Design Development Testing and Documentation Created Test data sets for the Data verification and Validation of the application by conducting Positive Negative and Boundary testing Involved on testing the new functionalities based on test cases coordinated with development team in fixing the issues Involved in Integration Testing of modules for the application and used Unix Commands for File Interface testing Involved in Smoke Testing Sanity Testing Regression Testing Functional Testing GUI Testing End To End Testing Data Base testing UAT Testing Executed the test scripts and compared the Actual and Expected results Conducted Database testing using SQL queries Tested the Backend Data Base by preparing Queries with SQL to retrieve data from database QA Test Engineer Python Arsin Corporation Hyderabad Telangana January 2007 to September 2010 Responsibilities Developed entire frontend and backend modules using Python on Django Web Framework Designed and developed data management system using MySQL Rewrite existing PythonDjangoJava module to deliver the required format of data Used Django Database APIs to access database objects Analyzing the Business Requirement Document High level and Lowlevel design documents Create and review Test scenarios Test suite preparation Test Data creation Test case execution and Defect logging Automation of functional testing framework for all modules using Selenium Web Driver Automating the regression project cases using Selenium Designed Hybrid framework in Selenium and captured data dynamically from web controls Configured Selenium WebDriver TestNG and created Selenium Automation Scripts in java Point of contact for Process related activities like Metrics reportingOperation clarity Review Defect prevention plan and Software configuration management plan Organize weekly meetings with offshore managers Onsite Coordinator Onsite manager to discuss the Project goals and report the health of the overall project status Performed Integration Testing in Vendor Development environment and System Testing in SIT environment and User Acceptance Testing in PreProduction Environment Involved Preparation of Traceability Matrix and Mapping the Test Cases with the requirements and Test Metrics in Quality Center Performed Regression Testing as part of every build Developed SQL Queries for testing various Database validations Created and Executed automated test scripts for regression testing using QTPUFT Automation Framework implementation for UFT QTP Education Masters in Computer Science Towson University JNTU Hyderabad Telangana Skills DATABASE 7 years TESTING 7 years SQL 6 years MYSQL 4 years JAVASCRIPT 3 years Additional Information Technical Skill Set ITSM Tools ServiceNow BerlinCalgaryDublinEurekaFuji Geneva Helsinki Istanbul Samanage Languages JavaScript Jelly SQL HTML XML Database Oracle 8x9i10g11g SQL Server 200020052012 MySQL 5041 MS Access DB2 Operating Systems Windows Linux Automation Testing Tools SOAPUI Quick Test Pro QTP Quality Center Selenium Performance Testing Tools Performance tester Load Runner
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Generate a Resume for a Project manager Job
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Operations Manager Operations span lManagerspan IT Infrastructure Mroject manager Chicago IL Authorized to work in the US for any employer Work Experience Operations Manager BodyTech Cosmetics Inc May 2018 to June 2019 Manufacturing custom skincare cosmetics and teaching soap making processes Managed daytoday operations including client relations manufacturing and IT operations 3rd party Contract State of WI August 2017 to May 2018 Senior Project Manager Contracted to the State of WI to manage the changeover and deployment of the telecom system for all State agencies to Skype for Business to a remote hosted Skype for Business platform Managed all facets of the design build deployment training and support processes Senior Project Manager Veolia Energy August 2016 to October 2016 Worked with a client on multiple short term projects including plant closings site moves email domain changes and migrations database management and design and many others Worked with the ServiceNow and ServicePlus platforms in an ITSM environment Senior Project Manager Northwestern Mutual Insurance March 2015 to April 2016 Worked with Northwestern Mutual Insurance Company regarding migration and deployment of Skype for Business Unified Communication system that replaced the preexisting Avaya PBX Worked with the ServiceNow platform in an ITSM environment Developed process and managed deployment of VoIP system to over 7000 employees and contractors including offshore GDPs Lead the design development testing and deployment of a phone provisioning system Lead the development of training Service Management and postdeployment support processes Gathered requirements from multiple teams to create unique deployment processes for over 500 different scenarios and needs Led initial effort to upgrade the Operating systems for almost 1000 laptops and PCs Infrastructure Project Manager Kantar ITPMilward Brown July 2014 to March 2015 Fulfilled role of contracted Infrastructure Project Manager to Kantar IT Partnership a WPP company responsible for supporting over 135000 employees within 41 companies globally Managed tracks leading to a global upgrade of Microsoft Office on over 130000 PCs and laptops from Office 2013 to Office 365 Completed small medium large and global sized cloudbased projects with up to 14 projects running concurrently for highvisibility clients including database management global data collection system development data center design and decommissioning server design and management and more Managed acquisition and separation of 2 business entities Technology Manager MJ CARTRIDGE INC Libertyville IL December 2010 to March 2013 Played key role in manufacturing and technology management of franchise operator Developed processes and procedures to optimize customer satisfaction and experiences while performing sales repair manufacturing and small project management functions Negotiated with vendors ordered inventory and managed installations upgrades PC moves and migrations IT Consultant Project Manager ALL PRO NETWORKS Mundelein Chicago IL 1999 to 2010 Managed all aspects of various IT projects with responsibility throughout the entire lifecycle including server integrations data center design and network management Worked closely with clients and contractors to develop processes and procedures for daily IT business functions Directed implementation of new Windows 2008 server with Microsoft Exchange server for a construction company Led implementation of new Windows 2008 server with Microsoft Exchange SharePoint and shared Office for a large commercial bakery Designed and installed all network cabling computer systems and VoIP capabilities for local political candidate offices Oversaw website design including ecommerce for a local fire safety company IT Director President IT Division IMAGE WORLDWIDE INC Chicago IL 2008 to 2009 Acquired and resold All Pro Networks Spearheaded IT infrastructure for two public companies through mergers and acquisitions with responsibility for engineering IT infrastructure into new office to include networking data warehousing IP telephony and local PBX integrations Worked with vendors to create and implement an inhouse call center utilizing VoIP Managed auditing all IT hardware software and virtual resources for all companies and locations involved in pre and postmerger separations and acquisitions Moved business including computers telephones two servers and all hardware from previous location to newer larger facility Installed all network cabling routers and security protocols Managed data center including eight servers and 102 websites in three locations Subsequently moved servers into a single inhouse facility to consolidate resources and budgets Designed and implemented site security hardware databases software and employee protocols Worked with contract designers to create email marketing campaigns for company clients Developed email tracking software system for volume of emails sent read opened and actioned Created website landing pages for clickthrough use and recipient action Education Project Management Certification COLLEGE OF LAKE COUNTY Grayslake IL 2010 to 2013 Skills IT PROJECT MANAGEMENT PROJECT PLANNING DATA CENTER NETWORKING CHANGE MANAGEMENT TELECOMMUNICATIONS CLIENT RELATIONS Business Operations 10 years PM Waterfall SDLC business mergers and Acquisitions 5 years
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Generate a Resume for a Project manager Job
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Software developer span lSoftwarespan span ldeveloperspan Software developer Molecular Testing Labs Portland OR Work Experience Software developer Molecular Testing Labs May 2014 to Present Project description Lab information system LIS records manages and stores data for clinical laboratories includes order management patient management results management data tracking analytical reporting workflow management billing thirdparty software integration etc Role and Responsibilities Developing websites and web based software based on a defined set of business requirements using ASPNET MVC and C Front back end coding Collaborate with developers IT team business analysts and Vendors for the requirements and tasks Manage the priorities deadlines and resources to meet business request Design develop test and deploy the solution for Lab workflows testing devices integration Lead and guide junior developers for the development Using technologies C ASPNET MVC MS SQL JavaScript JQuery Web Service Software Engineer Nike January 2014 to April 2014 Project description Order EngineCommerce is a project that aims to transform Nikes existing order management features and functionality to a more agile and scalable system that allows for easier integration of inventory systems system consolidation geographic expansion and provides premium and necessary near term and long term consumer experience capabilities Role and Responsibilities Understanding the system and requirement Provide prototypes for Automation solution Collaborate with QA team to implement the automation solution Using technologies Java Selenium Oracle JavaScript JQuery and Jenkins Software developer 2005 to 2012 Project description Manufacture product collaborate and management tools securely stores and manages engineering information design data and documents shortening the designtomanufacturing process It helps design engineering and manufacturing departments collaborate and share digital prototyping information with multisite tools to connect workgroups across locations Role and Responsibilities Maintain existing code fix bugs design and implement new features Design and implement high customizable and configurable feature so that user can customize and configure the business logics Collaborate with customer support developers and product manager for the solutions Lead the team to investigate the solutions and prototypes Design the architecture and implement the tool Test the solution with QA teams Using technologies C MFC COM WCF C ASPNET MS SQL Server Oracle database Education Master of Software Engineering in Software Engineering Chongqing University Bachelor of Computer Science in Computer Science Chongqing University Bachelor of Civil Engineering in Civil Engineering Chongqing University Skills ASP CSS WEB SERVICES MICROSOFT SQL SERVER SQL SERVER Javascript MySQL Git Additional Information Skills and Qualifications 13 years of software development experience 8 years of experience developing ASP NET MVC with C 8 years of experience with Entity Framework and LINQ 7 years of experience developing with C MFC COM Strong Full Stack Developer Experience RESTSOAP web services Experience developing web applications using HTML5 JQuery JavaScript and CSS Experience with Microsoft SQL Server including stored procedures indexes and tune queries Unit Testing Automation Testing Work independently and in groups to effectively participate in the software development lifecycle Experience in healthcare ecommercial product life cycle management domain Experience with GIT Software development life cycleSDLC methodologies Agile Scrum Waterfall Analytical solutionoriented and excellent trouble shooting Decision Making and Critical Thinking Initiative Good team player ability to fast learn on the job Project delivery under stringent timelines and high pressure
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Generate a Resume for a Project manager Job
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Project Manager span lProjectspan span lManagerspan Riverside CA Authorized to work in the US for any employer Work Experience Project Manager Teague Landscape Riverside CA November 2016 to Present Assist Clients with selection of native plants appropriate for their landscaping needs Create landscape design plans specializing in green ecofriendly design Perform all aspects of garden installation including hardscaping irrigation and plant placement Native plant maintenance including diagnostics corrective measures and garden succession Overseeing and contributing to construction of final project design onsite IT Support Technician Anchak Machine Works Cathedral City CA January 2014 to Present Performed routine maintenance on company work computers Hardware disassembly to diagnose issues and make selected repairs Software optimization including installing removing updating applications Performed regular virus scanning via paidfreeware utilities Bitdefender Malwarebytes Spybot Network Stability checkups for 15 LANWAN clients Cisco routers Courtesy Clerk Ralphs Palm Springs CA December 2014 to November 2016 Providing facetoface customer service Working as a team with staff members Handling cash operating a register Hourly sweeps of store perimeter Moving cleaning organizing shopping carts for customer convenience Education GED College of the Desert CompTIA A Mayfield College Skills Microsoft Office 3 years Microsoft Windows 9x 2000 XP Vista 7 8 10 3 years DOS 3 years Assembly and Repair of PC and laptops 3 years SOHO Networking 3 years Software Installation 3 years Virus Removal 3 years ResearchTestingFixing 3 years CertificationsLicenses CompTia A Certification January 2014 to January 2017
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Generate a Resume for a Project manager Job
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Information Security Officer Information span lSecurityspan Officer Information Security Officer ASRC Federal Laurel MD A seasoned Information System Security Officer ISSO and Security Risk Management professional holding a SECRET Level security clearance with more than 20 years related experience in the fields of Information Security and Information Security Auditing Proficient in conducting Risk Management Assessments and IT Security Audits in compliance with regulatory initiatives and industry guidelines such as Risk Management Framework RMF for FISMA Compliance HIPAA Sarbanes Oxley PCI and NIST Certifications include Certified Information Systems Security Professional CISSP Certified Information Systems Auditor CISA Certified Authorization Professional CAP and SAINT Vulnerability Product Certified Work Experience Information Security Officer ASRC Federal Beltsville MD September 2018 to Present Responsibilities include performing duties of the Information System Security Officer ISSO for NASA Goddard Space Flight Center Responsible for the design and implementation of security solutions to protect the confidentiality integrity and availability of sensitive information Provides support for proposing coordinating implementing and enforcing information systems security policies standards and methodologies Plan and develop Risk Management Framework RMF procedures for the six steps Categorize System Select Controls Implement Controls Assess Controls Authorize System and Monitor Controls of the RMF process to ensure compliance for the government system Maintain operational security posture for the program to ensure information systems security policies standards and procedures are established and followed Interface with multidisciplined teams and work with stakeholders in analyzing evaluating and mitigating system security threats vulnerabilities and risks throughout the program lifecycle Evaluate security solutions to ensure they meet security requirement for processing classified information Perform vulnerability and risk assessment analysis to support certification and accreditation Assist with the management of security aspects of the information system and perform daily security operations Support development implementation verification and validation of system security solutions in hardware software firmware data and procedures Complete Plan of Action and Milestones POAM and continuous monitoring activities as required Prepare and review documentation to include System Security Plans SSPs Risk Assessment Reports Assessment and Authorization AA packages and System Requirements Traceability Matrices SRTMs Management of the implementation of the global security policy standards guidelines and procedures to ensure maintenance and security regulations Implementation of government regulated and recommended Assessment and Authorization AA objectives security control testing security documentation development which includes System Security Plans Risk Assessments Plan of Action and Milestones POAM Security Test and Evaluation STE Plan and Report Client NASA Goddard Space Flight Center Cybersecurity Services Division contract Greenbelt MD Senior Risk Management Engineer Leidos McLean VA September 2015 to September 2018 Responsibilities include performing duties for the performance of system security implementation tasks for information assurance security pertaining to data integrity and PII regarding passport and visa services for the US Department of State Bureau of Consular Affairs Conduct the Assessment and Authorization AA Risk Assessment for computer systems for the United States Department of State Bureau of Consular Affairs Interface with multidisciplined teams and work with stakeholders in analyzing evaluating and mitigating system security threats vulnerabilities and risks throughout the program lifecycle Conduct Annual Control Assessment testing of the Assessment and Authorization process Provide Subject Matter Expert SME support for the Assessment and Authorization process Support development implementation verification and validation of system security solutions in hardware software firmware data and procedures Conduct control testing of Oracle Databases and SQL Databases Complete Plan of Action and Milestones POAM and continuous monitoring activities as required Create and perform documentation development testing procedure for the Assessment Authorization process Advise the system owner regarding security considerations in applications systems procurement or development implementation operation and maintenance and disposal activities ie life cycle management Assist in the determination of an appropriate level of security commensurate with the impact level Assist in the development and maintenance of system security plans and contingency plans for all systems under their responsibility Participate in risk assessments to periodically reevaluate sensitivity of the system risks and mitigation strategies Participate in selfassessment of system safeguards and program elements and in certification and accreditation of the system Notify the responsible IT Security Officer ITSO of any suspected incidents in a timely manner and assist in the investigation of incidents as necessary Management of the implementation of the global security policy standards guidelines and procedures to ensure ongoing maintenance of regulated security Information protection responsibilities included network security architecture network access and monitoring policies employee education and awareness Implementation of government regulated and recommended Assessment and Authorization AA objectives security control testing security documentation development which includes System Security Plans Risk Assessments Plan of Action and Milestones POAM Security Test and Evaluation STE Plan and Report Senior IT Security Consultant US State Department OBXtek contract Vienna VA February 2015 to July 2015 Responsibilities include performing duties for Payment Card Industry PCI and HIPAA Compliance Conducted PCI related assessments Conducted Gap Analysis for client PCI Compliant environments Performed duties of Senior in a two man PCI assessment team Developed ROC for PCI Compliance Assisted Client with PCI selfassessment questionnaire Assisted Clients with PCI readiness Conducted Gap and Remediation of HIPAA engagements Participated in any compliance related contract engagements at any phase for HIPAA PCI and Government Assessments where needed Clients Total Wine LogicWorks Jackson River Sweetgreen BH Photo Reason for Leaving New Job Opportunity Senior Security Analyst GeBBS Healthcare Solutions Towson MD June 2014 to December 2014 Responsibilities include performing duties for a Healthcare Security and Compliance contract Conducted risk assessment trading partner selfassessment evaluations Created and improved processes and procedures for the trading partner evaluation program Conducted contract BAA and SLA review for trading partner program Conducted and developed remediation process for the HIPAA audits with Plan of Action and Milestone process Participated in risk assessments to periodically reevaluate sensitivity of the system risks and mitigation strategies Participated in selfassessment of system safeguards and program elements in IT audit programs to meet HIPAA NIST GLB and ISO regulations and or controls Developed common control catalogs and cross reference of controls in HIPAA NIST GLB and ISO 17799 27001 Conducted PCI documentation review and remediation Conducted PCI Rock and artifact review status as presented from the PCI assessor Contract Ended Carefirst Bluecross Blueshield Owings Mill MD Reston VA April 2013 to May 2014 Information System Security Officer Responsibilities include performing duties of the Information System Security Officer ISSO for federal government agency contracts Created and developed an Information Security Program for a government agency Developed the roles and responsibilities for personnel and positions Developed IT audit programs to meet government regulations Developed the Certification and Accreditation Program with personnel Developed an ISSO program with training and implementation across the agency Developed and created security Standard of Operations SOP and programs for validation of IT SOPs Created and performed documentation development testing procedure for the Assessment Authorization process Advised the system owner regarding security considerations in applications systems procurement or development implementation operation and maintenance and disposal activities ie life cycle management Assisted in the determination of an appropriate level of security commensurate with the impact level Assisted in the development and maintenance of system security plans and contingency plans for all systems under their responsibility Participated in risk assessments to periodically reevaluate sensitivity of the system risks and mitigation strategies Participated in selfassessment of system safeguards and program elements and in certification and accreditation of the system Notified the responsible IT Security Officer ITSO of any suspected incidents in a timely manner and assist in the investigation of incidents as necessary Management of the implementation of the global security policy standards guidelines and procedures to ensure ongoing maintenance of regulated security Information protection responsibilities included network security architecture network access and monitoring policies employee education and awareness Implementation of government regulated and recommended Assessment Authorization AA objectives security control testing security documentation development which includes System Security Plans Risk Assessments Plan of Action and Milestones POAM Security Test and Evaluation STE Plan and Report Client Department of Homeland Security Federal Protective Services Washington DC Reason for Leaving New Job Opportunity Information System Security Officer The Goal Inc Fairfax VA September 2012 to April 2013 Responsibilities include performing duties of the Information System Security Officer ISSO for a government agency contract Created and developed an Information Security Program for a government agency developing the roles and responsibilities for personnel and positions Developed IT audit programs to meet government regulations Developed the Certification and Accreditation Program with personnel Developed an ISSO program with training and implementation across the agency Developed and created security Standard of Operations SOP and programs for validation of IT SOPs Created and performed documentation development testing procedure for the AA process Advised the system owner regarding security considerations in applications systems procurement or development implementation operation and maintenance and disposal activities ie life cycle management Assisted in the determination of an appropriate level of security commensurate with the impact level Assisted in the development and maintenance of system security plans and contingency plans for all systems under their responsibility Participated in risk assessments to periodically reevaluate sensitivity of the system risks and mitigation strategies Participated in selfassessment of system safeguards and program elements and in certification and accreditation of the system Notified the responsible IT Security Officer ITSO of any suspected incidents in a timely manner and assist in the investigation of incidents as necessary Management of the implementation of the global security policy standards guidelines and procedures to ensure ongoing maintenance of regulated security Information protection responsibilities included network security architecture network access and monitoring policies employee education and awareness Implementation of government regulated and recommended Certification and Accreditation AA objectives security control testing security documentation development which includes System Security Plans Risk Assessments Plan of Action and Milestones POAM Security Test and Evaluation STE Plan and Report Client Department of Homeland Security Federal Protective Services Washington DC Reason for Leaving Contract Ended Senior Information Security Analyst GNS Inc Rockville MD February 2012 to August 2012 Responsibilities include performing Certification and Accreditation duties for a government agency contract Created and performed documentation development testing procedure for the AA process in the formation of an Enclave system Reviewed and improved the AA process auditing and updating previous AA packages Created the baseline and development of client Information Security Program Framework resource allocation planning and facilitation of training courses for business unit owners Identification of data protection goals objectives and metrics in alignment with corporate strategic plan Management of the implementation of the global security policy standards guidelines and procedures to ensure ongoing maintenance of regulated security Information protection responsibilities included network security architecture network access and monitoring policies employee education and awareness Implementation of government regulated and recommended Certification and Accreditation AA objectives security control testing security documentation development which includes System Security Plans Risk Assessments Plan of Action and Milestones POAM Security Test and Evaluation STE Plan and Report Utilization of the government security standards NIST SP 80053 around IT security assessment for management operations and technical controls Utilization of OMB circular A123 for Internal controls Developed baseline security control requirements and ensuring implementation of acceptable security controls and baseline configuration settings in accordance with NIST and agency security policy Categorized the information systems data in accordance with Federal Information Processing Standard FIPS Publication PUB 199 and implemented security controls based on FIPS 199 categorization guided by FIPS 200 Performed analysis and verification of certification results Conducted vulnerability and risk assessments in accordance with NIST 80030 and agency information system policy Prepared executive and technical reports detailing vulnerabilities and risks Developed Contingency Plans based on NIST SP 80034 and Configuration Management Plans based on NIST SP 80064 Client Department of Energy Washington DC Reason for Leaving Contract Ended Senior Information Security Analyst Carson Associates Inc Bethesda MD July 2008 to January 2012 Responsibilities include performing Information System Security Officer ISSO duties for government and private sector client contracts Created the baseline and development of client Information Security Program Framework resource allocation planning and facilitation of training courses for business unit owners Identification of data protection goals objectives and metrics in alignment with corporate strategic plan Management of the implementation of the global security policy standards guidelines and procedures to ensure ongoing maintenance of regulated security Information protection responsibilities included network security architecture network access and monitoring policies employee education and awareness Assisted with the development of the PCI business providing guidance and layout for assessment procedures Implementation of government regulated and recommended Assessment Authorization AA objectives security control testing security documentation development which includes System Security Plans Risk Assessments Plan of Action and Milestones POAM Security Test and Evaluation STE Plan and Report Utilization of the government security standards NIST SP 80053 around IT security assessment for management operations and technical controls Utilization of OMB circular A123 for Internal controls Developed baseline security control requirements and ensuring implementation of acceptable security controls and baseline configuration settings in accordance with NIST and agency security policy Categorized the information systems data in accordance with Federal Information Processing Standard FIPS Publication PUB 199 and implemented security controls based on FIPS 199 categorization guided by FIPS 200 Performed analysis and verification of certification results Conducted vulnerability and risk assessments in accordance with NIST 80030 and agency policy Prepared executive and technical reports detailing vulnerabilities and risks Developed Contingency Plans based on NIST SP 80034 and Configuration Management Plans based on NIST SP 80064 Executing FISMA audits and security reviews Clients National Institute of Health NIH Office of Information TechnologyRockville MD NIH National Institute of Environmental Health Science Raleigh NC Corporation for National and Community Service Washington DC NIH National Institute on Alcohol Abuse and Alcoholism Rockville MD Reason for Leaving Contract Ended Information Security Manager HMSHOST Bethesda MD October 2006 to June 2008 Responsibilities include serving as the Information System Security Officer for the organization Identified protection goals objectives and metrics consistent with corporate strategic plan Managed the development and implementation of global security policy standards guidelines and procedures to ensure ongoing maintenance of security Physical protection responsibilities included asset protection workplace violence prevention access control systems and video surveillance Information protection responsibilities included network security architecture network access and monitoring policies employee education and awareness Established and sustained professional relationships with local state and federal law enforcement and other related government agencies Oversaw incident response planning as well as the investigation of security breaches and assists with disciplinary and legal matters associated with such breaches as necessary Worked with outside consultants and vendors as appropriate for independent security audits Developed and enforced an Information Security Program with security architecture of Policy Training and Awareness Data Protection Classification Identification Intrusion Detection and Disaster Recovery Educated and promoted an organizational culture to accept industry standards and best practices in providing the Confidentiality Integrity and Availability of data Provided guidance in meeting compliance towards regulatory initiatives and industry guidelines such as Sarbanes Oxley PCI HIPAA Italian Law 262 NIST and ISO17799 Project manager for information security projects which included the coordination of contractors evaluation of tasks and timeline and performance risk assessments across Business Units Evaluated security approaches systems hardware software and made appropriate recommendations for implementation to management with vendor and product selection Advised and promoted all new developments and projects in establishing information security measures addressing access control change management physical security backup and recovery Reason for Leaving New Job Opportunity Technology Risk Management Professional Jefferson Wells McLean VA November 2004 to October 2006 Mclean VA 112004 102006 Technology Risk Management Professional Responsibilities included planning directing and completing information systems audits and business process control review engagements Worked closely with directors and staff on client management practice development and business development Planned executed directed and completed information systems audits business process control reviews Understood and managed project risk on audits and proposals Identified security engagement issues and risk management issues Worked closely with clients and staff to develop client and project risk assessments implement opportunities and recommendations regarding business and IT process optimization profit improvement internal control and compliance Led engagements performing general computer and application controls reviews Reviewed operational financial and technology processes to provide management with an individual assessment of business risk internal control and the overall effectiveness and efficiency of the process Led the development and implementation of Business Continuity and Disaster Recovery Plans at various clients Provided recommendations for security issues in accordance with state and federal regulations in conjunction with providing industry knowledge to client security teams Clients American National Red Cross Washington DC TNS Herndon VA Bon Secours Baltimore MD ETrade Arlington VA Orkin Toronto CA Rollins Parsippany NJ SEC Washington DC NASD Rockville MD Reason for Leaving New Job Opportunity IT Security Administrator Washington Suburban Sanitary Commission Laurel MD September 2002 to October 2004 Development of the Information Security Program Framework Developed and implemented Information Security Policies and Procedures Expanded and enforced an Information Security Program including Security Awareness Policies and Procedures Incident Response and Disaster Recovery Supervised Administrators for eTrust ACF2 and Security Policies throughout network Evaluated and assessed security approaches systems hardware software resulting in appropriate recommendations for secure system implementation Evaluated RFP hardware software and application proposals to measure security requirements Conducted Security and General Control audits of Networks and Mainframe Systems to evaluate the goals of data confidentially integrity and availability to align with industry standards following best practices Reason for Leaving New Job Opportunity IT Audit Manager Old Dominion University Norfolk VA 1998 to 2002 EDP Audit Manager Norfolk State University Norfolk VA 1996 to 1998 Site Administrator The Sherwin Williams Company Baltimore MD 1994 to 1996 ComputerData Processing Instructor MTC WTCC Baltimore MD 1991 to 1994 Customer Engineer IBM Beltsville MD 1987 to 1991 Education Master of Science in Management Information Systems Bowie State University Bowie MD December 1993 Certificate Bowie State University Bowie MD December 1992 Bachelor of Science in Electronics Technology Norfolk State University Norfolk VA December 1983 Skills Customer Service Security Word Organizational Skills CertificationsLicenses Certified Information Systems Security Professional CISSP February 2002 Continous renewal to present Certified Information Systems Auditor CISA February 2002 Continous renewal to present
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Generate a Resume for a Project manager Job
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Web Developer span lWebspan span lDeveloperspan Software Engineer Pasadena CA Work Experience Web Developer One Step GPS October 2017 to Present Assisted in redesigning aspects of the website and application to provide a better and more effective user experience Feature development for customerfacing web application Responsible for fullstack implementation Web Developer Fancifull Gift Baskets November 2014 to April 2017 Collaborated in the design and development of a new website for the company Performed regular maintenance Worked as a single developer in a project to build a highly customized webbased customer relations manager The primary languages used are PHP JavaScript and C I utilized design patterns and concepts such as MVC strong objectoriented design and test driven development Software Engineering Internship Tech Acumen Inc January 2014 to August 2014 Learned TSQL and applied that knowledge to create a series of indepth sales and managerial reports from an extended CounterPoint database Became familiar with Git and worked to port the current source repositories from Subversion to Git Created a proofofconcept web application using the JavaScript framework Meteor This application would have been used to display realtime data in a warehouse environment Skills Languages Proficient JavaScript PHP SQL C C Familiar TypeScript Go Python Java C Able to use Git effectively to manage and streamline development workflows Proficient with Linux and experience with Linux systems including server configuration Experience designing software architectures for small subsystems and components as well as larger more expansive systems Able to design and construct aesthetic and effective user experiences by following good design principles and keeping the users requirements and perspectives in mind Education BS in Computer Science California State UniversityNorthridge Tujunga CA August 2015 to May 2018 Computer Science Glendale Community College February 2013 to June 2015 Skills Javascript 4 years C 2 years SQL 3 years PHP 3 years Go 1 year Git 3 years c 2 years Links httpwwwgithubcomhennythehen Assessments Critical Thinking Expert August 2019 Using logic to solve problems Full results httpsshareindeedassessmentscomshare_assignmentbllrtnnco4gbuf Indeed Assessments provides skills tests that are not indicative of a license or certification or continued development in any professional field
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Count Software Engineer Resumes
Counts the number of resumes related to software engineers, providing a simple count of relevant entries.
Count Software Engineer Resumes
Counts the number of resumes related to software engineering, providing a basic measure of how many entries contain this term.