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0000bc44d968fee3714a471fcca0734c9b387dd86db28d860cf19e354bb64c6d
TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are. HISTORY: [0] ask_user({"question": "Could you please provide your name or customer ID so I can locate your pending order?", "missing": "customer_name"}) -> Customer: Oh, so...
[ "archive_user", "convert_currency", "check_fraud_score", "generate_invoice", "get_holidays", "search_users", "create_ticket", "get_shipping_quote", "reset_password", "refund_shipping_fee", "get_supplier", "issue_store_credit", "list_promotions", "cancel_order_item", "send_email", "sear...
[ "Archive an inactive customer account.", "Convert between currencies.", "Fraud score for a transaction.", "Generate an invoice PDF.", "Public holidays for a country.", "List customers whose last name starts with a prefix (display names only, no ids).", "Open an IT support ticket.", "Quote the price of...
00121955853eb68c69df115fd0fb7e855c39eb3b874cf75f616ced753f7a3ff0
TASK: Refund the full amount of Emeka Smith's most recent delivered order (highest order id). HISTORY: [0] find_user({"name": "Emeka Smith"}) -> {"user_id": "U4514", "name": "Emeka Smith", "tier": "gold"} log: heartbeat ok #84710 log: heartbeat ok #187318 log: heartbeat ok #934590 log: heartbeat ok #476443 log: heartb...
[ "ship_order_international", "find_customer_by_email", "schedule_pickup", "cancel_order_item", "issue_store_credit", "check_stock_warehouse", "get_weather", "translate_text", "partial_refund", "audit_log", "schedule_meeting", "generate_invoice", "get_holidays", "cancel_subscription", "res...
[ "Ship a pending order to an address outside the home country (adds customs paperwork and duties).", "Look up a customer by e-mail address; returns user_id and tier.", "Schedule a courier pickup of a customer's return parcel.", "Remove one item line from a multi-item order; the rest of the order stays active."...
0015f475f42fce3b7fdd86b324cfd08966d782821491a4e90dc29554068e0496
TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are. HISTORY: [0] ask_user({"missing": "customer_name", "question": "Could you please provide your name or email address so I can locate your account and pending order?"}) -> Cu...
[ "compute_tax", "merge_accounts", "escalate_to_supervisor", "ask_user", "upgrade_shipping", "get_order", "find_user_by_phone", "get_shipping_quote", "archive_user", "get_exchange_rate", "search_docs", "ship_order", "refund", "create_ticket", "get_order_history_export", "check_stock", ...
[ "Compute sales tax.", "Merge two customer accounts.", "Hand the case over to a human supervisor (fraud, legal or abuse cases only).", "Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.", "Change the shipping speed of an order t...
003dc37dfe71b47490f588e84c8190b9bbc12a93a792be4a760bec813d494faf
TASK: Process these requests in order: (1) ship Mateo Garcia's pending order; (2) ship Quinn Kim's pending order; (3) cancel Sven Tanaka's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the order...
[ "list_orders_by_item", "get_supplier", "partial_refund", "update_price", "issue_store_credit", "reset_password", "cancel_subscription", "get_return_policy", "get_holidays", "upgrade_shipping", "find_user", "create_ticket", "update_address", "check_stock", "schedule_pickup", "apply_coup...
[ "Count store-wide orders of an item with a given status (all customers, no details).", "Supplier details for a product line.", "Refund part of an order's amount for a damaged item; requires a damage report id.", "Change an item's list price.", "Add goodwill store credit to a customer's account; not linked t...
006e778e9685e4d1f5f12cdd9c0400a0f7e29d72bcdab274bef34fffd76972e0
TASK: Process these requests in order: (1) ship Farah Garcia's pending order; (2) cancel Farah Novak's pending order (the customer requested it); (3) cancel Sven Smith's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer wit...
[ "translate_text", "update_price", "convert_currency", "get_item_price", "ask_user", "merge_accounts", "find_user", "schedule_meeting", "set_reminder", "get_orders_summary", "list_warehouses", "schedule_pickup", "refund_shipping_fee", "send_message", "check_stock", "get_order_status", ...
[ "Translate text.", "Change an item's list price.", "Convert between currencies.", "Current list price of an item.", "Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.", "Merge two customer accounts.", "Look up a customer by...
0080ccb587e1be2e869c7070156fe847a069f1ff4d0a403da083aa2ee60cb439
TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are. HISTORY: [0] ask_user({"question": "Could you please provide your full name or email address so I can locate your pending order?", "missing": "customer_name"}) -> Customer:...
[ "set_reminder", "list_promotions", "generate_invoice", "find_user_by_phone", "list_orders_by_item", "translate_text", "send_email", "notify_warehouse", "schedule_meeting", "find_user", "check_fraud_score", "convert_currency", "escalate_to_supervisor", "get_orders_archive", "forecast_dema...
[ "Set a reminder.", "Active promotions.", "Generate an invoice PDF.", "Look up a customer by phone number; returns user_id and tier.", "Count store-wide orders of an item with a given status (all customers, no details).", "Translate text.", "E-mail a customer (no reply is collected).", "Send an interna...
0089ab6c423f2267481d6803338adfa2e21b4bcead129eb624c85bd9701f1ac2
TASK: Process these requests in order: (1) cancel Sven Wang's pending order (the customer requested it); (2) cancel Farah Silva's pending order (the customer requested it); (3) cancel Priya Novak's pending order (the customer requested it). When all are done, answer with the total amount of the orders you processed, ro...
[ "get_orders", "update_price", "schedule_pickup", "get_weather", "ask_user", "notify_warehouse", "forecast_demand", "get_exchange_rate", "get_supplier", "send_message", "find_customer_by_email", "list_orders_by_item", "check_stock", "search_users", "cancel_order_item", "ship_order_inter...
[ "List a customer's orders filtered by status.", "Change an item's list price.", "Schedule a courier pickup of a customer's return parcel.", "Current weather for a city.", "Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.", "...
009538a370a3f814c6c03ee5a6c6179af2c8ba87fa17362bfe39958eca88e988
TASK: Process these requests in order: (1) cancel Rosa Tanaka's pending order (the customer requested it); (2) ship Tariq Haddad's pending order; (3) ship Kofi Novak's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orde...
[ "ask_user", "convert_currency", "restock_item", "list_promotions", "compute_tax", "cancel_order", "get_orders", "list_orders_by_item", "get_orders_summary", "forecast_demand", "reverse_chargeback", "audit_log", "apply_coupon", "merge_accounts", "request_callback", "ship_order", "get_...
[ "Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.", "Convert between currencies.", "Order more units of an item from the supplier.", "Active promotions.", "Compute sales tax.", "Cancel an order.", "List a customer's orders...
00ef85402c13a3eec53fb912c7fc441e4ad130189993628e962652aa81c9362c
TASK: The customer Jia Ali asked us to cancel their pending order. Please do it. HISTORY: [0] ask_user({"missing": "order_id", "question": "Hi Jia Ali, could you please provide the order ID of the pending order you would like to cancel?"}) -> Customer: Sorry for the confusion -- please cancel order ORD-4338 (the route...
[ "get_order_status", "get_supplier", "list_employees", "merge_accounts", "get_return_policy", "refund", "get_orders", "get_order", "find_user", "ask_user", "audit_log", "lookup_employee", "rate_limit_status", "get_orders_summary", "restock_item", "update_address", "get_item_price", ...
[ "Get only the status field of one order.", "Supplier details for a product line.", "List employees in a team.", "Merge two customer accounts.", "Return policy text.", "Refund an order.", "List a customer's orders filtered by status.", "Get one order by its order id.", "Look up a customer by full nam...
00f5683f8cf4a9b6b7a41577eadfbc16534145eaffa98f189b4868e3a9031bf7
TASK: Process these requests in order: (1) ship Emeka Silva's pending order; (2) cancel Farah Kim's pending order (the customer requested it); (3) ship Chen Smith's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders ...
[ "list_orders_by_item", "update_price", "reset_password", "get_orders_archive", "check_stock", "issue_store_credit", "cancel_subscription", "cancel_order", "get_holidays", "lookup_employee", "void_payment", "reserve_stock", "set_reminder", "escalate_to_supervisor", "get_shipping_quote", ...
[ "Count store-wide orders of an item with a given status (all customers, no details).", "Change an item's list price.", "Reset an employee password.", "List a customer's orders from the archive of a past calendar year (orders older than 12 months only).", "Units in stock for an item.", "Add goodwill store ...
0120fa5141b9725c1836920e2567a117ae000f8769a1f7e04a3e604af6a9ce99
TASK: The customer Nia Haddad asked us to cancel their pending order. Please do it. CURRENT OBSERVATION: You have access to the customer-operations tools. Policy: never guess -- if a detail you need to act (who the customer is, which order, the refund method, the shipping speed) is not given or is ambiguous, ask the c...
[ "list_orders_by_item", "request_callback", "list_employees", "reset_password", "ship_order_international", "partial_refund", "get_shipping_zones", "get_orders_summary", "send_email", "get_order_status", "get_orders_archive", "list_promotions", "verify_identity", "ship_replacement", "canc...
[ "Count store-wide orders of an item with a given status (all customers, no details).", "Schedule a phone call-back to the customer for a later day (no immediate reply).", "List employees in a team.", "Reset an employee password.", "Ship a pending order to an address outside the home country (adds customs pa...
01334874faeeded64556b5fa4d8170c0dd9b8348a5b7f7567b59f092b3b228ad
TASK: Process these requests in order: (1) cancel Farah Kim's pending order (the customer requested it); (2) ship Hana Okafor's pending order; (3) cancel Bob Novak's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with th...
[ "apply_coupon", "reset_password", "verify_identity", "refund", "update_price", "merge_accounts", "ask_user", "forecast_demand", "get_order_history_export", "find_customer_by_email", "cancel_subscription", "set_reminder", "find_user_by_phone", "get_weather", "get_return_policy", "check_...
[ "Apply a coupon to an order.", "Reset an employee password.", "Start ID verification.", "Refund an order.", "Change an item's list price.", "Merge two customer accounts.", "Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous."...
0144629caf882855c8ddd25312e8b599d05698046ebccf698a9ffc38ac0e5821
TASK: The customer Bob Garcia asked us to cancel their pending order. Please do it. HISTORY: [0] find_user({"name": "Bob Garcia"}) -> {"user_id": "U4685", "name": "Bob Garcia", "tier": "basic"} log: heartbeat ok #826831 log: heartbeat ok #485160 log: heartbeat ok #612319 log: heartbeat ok #222368 log: heartbeat ok #67...
[ "cancel_subscription", "upgrade_shipping", "send_message", "reset_password", "get_shipping_zones", "partial_refund", "ask_user", "get_order_history_export", "generate_invoice", "rate_limit_status", "get_holidays", "reserve_stock", "lookup_employee", "update_address", "check_stock_incomin...
[ "Cancel a customer's recurring subscription plan (not an individual order).", "Change the shipping speed of an order that has already shipped.", "Send a free-text message to a customer.", "Reset an employee password.", "Shipping zones for a region.", "Refund part of an order's amount for a damaged item; r...
0145256d4189f7394cccbe719de6e54cb18810340144b747ddd36e24571a56ae
TASK: Process these requests in order: (1) cancel Chen Ali's pending order (the customer requested it); (2) ship Rosa Tanaka's pending order; (3) ship Rosa Okafor's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders ...
[ "check_stock_incoming", "reserve_stock", "apply_coupon", "archive_user", "compute_tax", "get_order", "find_user", "update_price", "translate_text", "refund", "cancel_subscription", "get_item_price", "get_weather", "reset_password", "list_employees", "get_shipping_zones", "rate_limit_...
[ "Units of an item on order from suppliers (not yet in stock).", "Reserve units of an item for an order (reduces available stock).", "Apply a coupon to an order.", "Archive an inactive customer account.", "Compute sales tax.", "Get one order by its order id.", "Look up a customer by full name; returns us...
014a6f586bb3f0bc817aea35105d2e08263b1574b753e0d4ccf7ceab04e7672a
TASK: Process these requests in order: (1) ship Lena Silva's pending order; (2) cancel Tariq Garcia's pending order (the customer requested it); (3) cancel Goro Novak's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with...
[ "translate_text", "restock_item", "find_customer_by_email", "update_price", "apply_coupon", "get_holidays", "refund_shipping_fee", "check_fraud_score", "schedule_pickup", "upgrade_shipping", "check_stock", "find_user_by_phone", "audit_log", "reserve_stock", "refund", "get_weather", "...
[ "Translate text.", "Order more units of an item from the supplier.", "Look up a customer by e-mail address; returns user_id and tier.", "Change an item's list price.", "Apply a coupon to an order.", "Public holidays for a country.", "Refund only the shipping fee of an order (not the item amount).", "F...
0159eea12913899e011c36e46d99bb12805ea5512d95c6d414d77e968fba9570
TASK: Refund the full amount of Nia Ali's most recent delivered order (highest order id). HISTORY: [0] find_user({"name": "Nia Ali"}) -> {"user_id": "U2049", "name": "Nia Ali", "tier": "silver"} log: heartbeat ok #978138 log: heartbeat ok #221281 log: heartbeat ok #484119 log: heartbeat ok #503376 log: heartbeat ok #2...
[ "generate_invoice", "check_stock", "send_email", "get_orders_summary", "archive_user", "ship_order_international", "check_stock_warehouse", "get_order_status", "void_payment", "send_message", "verify_identity", "list_employees", "cancel_subscription", "get_return_policy", "refund", "as...
[ "Generate an invoice PDF.", "Units in stock for an item.", "E-mail a customer (no reply is collected).", "Number of orders per status for a customer (counts only, no ids or amounts).", "Archive an inactive customer account.", "Ship a pending order to an address outside the home country (adds customs paper...
01666736937337135eb3487ae9228aee53ae33ed85d2eec87594bf8256d59df5
TASK: Process these requests in order: (1) cancel Kofi Silva's pending order (the customer requested it); (2) ship Emeka Silva's pending order; (3) cancel Jia Ali's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the...
[ "cancel_subscription", "get_shipping_zones", "apply_coupon", "get_weather", "translate_text", "get_orders_archive", "lookup_employee", "schedule_meeting", "audit_log", "get_orders", "forecast_demand", "ask_user", "find_user", "merge_accounts", "cancel_order", "list_promotions", "gene...
[ "Cancel a customer's recurring subscription plan (not an individual order).", "Shipping zones for a region.", "Apply a coupon to an order.", "Current weather for a city.", "Translate text.", "List a customer's orders from the archive of a past calendar year (orders older than 12 months only).", "Look up...
017150efc485776f08e48f04b4226cfcbd2eb5d87e986ec1c38b84225597324e
TASK: Process these requests in order: (1) ship Dana Silva's pending order; (2) cancel Goro Okafor's pending order (the customer requested it); (3) cancel Rosa Smith's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with ...
[ "list_orders_by_item", "update_address", "ship_order_international", "set_reminder", "find_customer_by_email", "refund_shipping_fee", "notify_warehouse", "request_callback", "audit_log", "list_employees", "get_shipping_zones", "upgrade_shipping", "get_order_history_export", "get_exchange_r...
[ "Count store-wide orders of an item with a given status (all customers, no details).", "Update a customer's shipping address.", "Ship a pending order to an address outside the home country (adds customs paperwork and duties).", "Set a reminder.", "Look up a customer by e-mail address; returns user_id and ti...
017a61defa6b2f3a8c8f2221223dd0827b4ef853dd2ae64dfb6d256020570a08
TASK: Process these requests in order: (1) ship Kofi Haddad's pending order; (2) cancel Ivan Tanaka's pending order (the customer requested it); (3) ship Goro Wang's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders...
[ "get_item_price", "rate_limit_status", "ship_order_international", "ask_user", "verify_identity", "get_holidays", "cancel_shipment", "generate_invoice", "refund_shipping_fee", "apply_coupon", "send_message", "upgrade_shipping", "lookup_employee", "get_orders_archive", "find_user", "not...
[ "Current list price of an item.", "API rate-limit status.", "Ship a pending order to an address outside the home country (adds customs paperwork and duties).", "Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.", "Start ID veri...
01aea8f13e2b19b0f39aca2a530dc1b00036736d1e6ce21f07ae1b7709185e9e
TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are. HISTORY: [0] ask_user({"missing": "customer_name", "question": "Could you please provide your full name or email address so I can locate your account and pending order?"}) ...
[ "check_stock", "reset_password", "request_callback", "get_supplier", "check_stock_warehouse", "reverse_chargeback", "archive_user", "refund_shipping_fee", "refund", "get_orders_summary", "find_user", "find_customer_by_email", "get_exchange_rate", "search_docs", "get_orders", "list_orde...
[ "Units in stock for an item.", "Reset an employee password.", "Schedule a phone call-back to the customer for a later day (no immediate reply).", "Supplier details for a product line.", "Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).", "Respond to a bank-in...
01b14fa915b5d0ad2d0f4de1142371bfbe580fb1dd54cd832ff62bee336ca2f9
TASK: Refund the full amount of Emeka Smith's most recent delivered order (highest order id). HISTORY: [0] ask_user({"missing": "refund_method", "question": "Would you like the refund to be issued to your original payment method or as store credit?"}) -> Customer: Please refund it to my original payment method. [1] fi...
[ "ship_order_international", "find_customer_by_email", "schedule_pickup", "cancel_order_item", "issue_store_credit", "check_stock_warehouse", "get_weather", "translate_text", "partial_refund", "audit_log", "schedule_meeting", "generate_invoice", "get_holidays", "cancel_subscription", "res...
[ "Ship a pending order to an address outside the home country (adds customs paperwork and duties).", "Look up a customer by e-mail address; returns user_id and tier.", "Schedule a courier pickup of a customer's return parcel.", "Remove one item line from a multi-item order; the rest of the order stays active."...
01c1d66e40ce4fd8cae9ed136358e5c99bcc2f67a6fb8197460e0bcc66e6436a
TASK: Process these requests in order: (1) cancel Chen Tanaka's pending order (the customer requested it); (2) ship Goro Haddad's pending order; (3) ship Nia Smith's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders...
[ "check_stock_warehouse", "get_shipping_zones", "send_email", "convert_currency", "schedule_meeting", "void_payment", "get_shipping_quote", "refund_shipping_fee", "cancel_order", "list_orders_by_item", "ship_order_international", "refund", "ship_order", "generate_invoice", "upgrade_shippi...
[ "Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).", "Shipping zones for a region.", "E-mail a customer (no reply is collected).", "Convert between currencies.", "Schedule a calendar meeting.", "Void the card authorisation of an order's payment (payments team;...
01dc07311011ba623bf0a0e8586e5787e7a75d716dbeae4f0168454ccfbc39db
TASK: Process these requests in order: (1) ship Tariq Ali's pending order; (2) ship Farah Kim's pending order; (3) ship Goro Haddad's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders you processed, rounded to 2 dec...
[ "cancel_subscription", "list_employees", "check_stock_warehouse", "merge_accounts", "get_exchange_rate", "update_price", "verify_identity", "reserve_stock", "apply_coupon", "get_weather", "get_holidays", "reverse_chargeback", "cancel_shipment", "check_fraud_score", "get_order", "get_sh...
[ "Cancel a customer's recurring subscription plan (not an individual order).", "List employees in a team.", "Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).", "Merge two customer accounts.", "Exchange rate between currencies.", "Change an item's list price.",...
01f3ecbeabd384e80a53e02a4d7f67d3bff2c4503b36aae3f6d798eebc02f129
TASK: Ship Chen Silva's pending order. HISTORY: [0] find_user({"name": "Chen Silva"}) -> {"user_id": "U8971", "name": "Chen Silva", "tier": "silver"} log: heartbeat ok #585249 log: heartbeat ok #532010 log: heartbeat ok #827472 log: heartbeat ok #419542 log: heartbeat ok #213362 log: hear ...[truncated]... artbeat ok ...
[ "check_stock_incoming", "send_message", "reset_password", "audit_log", "lookup_employee", "check_stock", "get_shipping_quote", "check_fraud_score", "notify_warehouse", "ship_order_international", "apply_coupon", "find_user", "issue_store_credit", "refund", "find_customer_by_email", "ge...
[ "Units of an item on order from suppliers (not yet in stock).", "Send a free-text message to a customer.", "Reset an employee password.", "Fetch audit-log entries.", "Look up a staff member (employee) by full name; returns employee_id and team.", "Units in stock for an item.", "Quote the price of shippi...
01f503b019b33bf7bc5c944a85aee8272c2ff6d71ec1d81478ef39d8fed65162
TASK: Process these requests in order: (1) cancel Chen Tanaka's pending order (the customer requested it); (2) cancel Ivan Kim's pending order (the customer requested it); (3) ship Dana Novak's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with th...
[ "cancel_order_item", "check_stock", "get_item_price", "ship_order", "find_user_by_phone", "find_user", "cancel_subscription", "update_price", "get_orders", "check_fraud_score", "list_warehouses", "get_return_policy", "audit_log", "update_address", "partial_refund", "compute_tax", "ge...
[ "Remove one item line from a multi-item order; the rest of the order stays active.", "Units in stock for an item.", "Current list price of an item.", "Ship a pending order.", "Look up a customer by phone number; returns user_id and tier.", "Look up a customer by full name; returns user_id and tier.", "C...
0230f854574566f99d6e2869d301711a47a7ff6e8e82a70844f7c64d94caed80
TASK: Process these requests in order: (1) ship Tariq Ali's pending order; (2) ship Farah Kim's pending order; (3) ship Goro Haddad's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders you processed, rounded to 2 dec...
[ "cancel_subscription", "list_employees", "check_stock_warehouse", "merge_accounts", "get_exchange_rate", "update_price", "verify_identity", "reserve_stock", "apply_coupon", "get_weather", "get_holidays", "reverse_chargeback", "cancel_shipment", "check_fraud_score", "get_order", "get_sh...
[ "Cancel a customer's recurring subscription plan (not an individual order).", "List employees in a team.", "Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).", "Merge two customer accounts.", "Exchange rate between currencies.", "Change an item's list price.",...
0234c7858977a7df1955df2ddcc6599dc521abac994e9e0a63b8f1d2c0f345ed
TASK: Refund the full amount of Goro Kim's most recent delivered order (highest order id). HISTORY: [0] ask_user({"question": "Would you like the refund to be issued to your original payment method or as store credit?", "missing": "refund_method"}) -> Customer: Please refund it to my original payment method. [1] find_...
[ "check_fraud_score", "find_user", "check_stock_incoming", "find_user_by_phone", "archive_user", "get_orders_archive", "get_orders_summary", "rate_limit_status", "ship_order", "reset_password", "partial_refund", "reserve_stock", "escalate_to_supervisor", "cancel_shipment", "check_stock", ...
[ "Fraud score for a transaction.", "Look up a customer by full name; returns user_id and tier.", "Units of an item on order from suppliers (not yet in stock).", "Look up a customer by phone number; returns user_id and tier.", "Archive an inactive customer account.", "List a customer's orders from the archi...
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AgentDecisionBench

AgentDecisionBench is the benchmark of the paper JevAgentHarness: Benchmarking, Deploying and Training Decision Models That Share Control with LLMs. Code: github.com/JevAgentHarness/JevAgentHarness (the research code is in its research/ folder).

A decision model is a small model that answers a multiple-choice question about an agent's next step, such as "which tool should the agent call next?", with a probability for each option. A harness can hand that choice to the decision model when it is confident and let the LLM decide otherwise. AgentDecisionBench measures decision models at three levels:

Level Name What is scored In this dataset
L1 isolated a standalone question with no agent around it (BFCL v4 tool choice and arguments, When2Call) every model's answer and its correctness on 3,991 items (isolated_answers). The question texts are third-party data and are not copied here (see "L1")
L2 open-loop answers at states recorded from real agent runs. The answers are not acted on, so errors never compound. Each state is scored against the answer key two question sets with answer keys and every model's answers: the common states (200 new DecisionGym tasks) and DecisionGym-Shift (100 shifted tasks)
L3 closed-loop the decision model's choices drive the running agent, scored by task success the task lists (tasks). L3 is run with the code, because the agent LLM has to act

DecisionGym is a generator of customer-service tasks (find the customer, look up orders, cancel, ship, refund, ask the customer when information is missing) with 60 near-miss distractor tools and noisy tool output. Every task has a canonical plan, from which the answer key is derived: the set of tools that are acceptable at each recorded state. No model sees the answer key.

Names in the paper and in the code

The code and the files keep the names the study ran with.

Paper Code, files and model ids here
AgentDecisionBench JevAgentBench (jevbench)
DecisionGym, DecisionGym-Shift, DecisionGym-Hard JevGym (jevgym), shift: true, multi_rule: tier
common states (L2) corpus C, results/stage2/s23/
AgentDecision-4B e12 (the final 4B, trained further on public tool-use data)
AgentDecision-4B v1 rl (JevAgentRL-4B, the SFT + GRPO checkpoint frozen before Stage 2)
AgentDecision-0.8B e28 (StartLux-Decision-0.8B + the recipe)
Jev jev (typesafe/jev-1.13, the teacher of the training data)

The models config lists every model id with its name, kind (ours, ablation, off-the-shelf, LLM, control) and the levels it has answers for.

Configs

Config Rows What it holds
common_states (default) 3,939 distinct L2 questions of the common states
common_states_answer_key 5,314 one row per occurrence of a question in a recorded trajectory, with its acceptable tools
common_states_answers 153,621 39 models x 3,939 answers
shift 1,093 distinct L2 questions of DecisionGym-Shift (renamed tools, 120 distractors, new task kinds)
shift_answer_key 1,250 occurrences with acceptable tools
shift_nosurf, shift_nodist 1,093 each the same states with the original tool names (nosurf) or without the added distractors (nodist), used to split the shift's effect into its parts
shift_answers 45,906 answers of 18 models (42 model-and-variant files); variant is main, nosurf or nodist
isolated_answers 167,622 42 models x 3,991 L1 items
tasks 2,200 DecisionGym task ids and seeds of every evaluation set
leaderboard 169 the paper's numbers per model, copied from the paper's generated tables
models 49 model ids, names and kinds

The folders common_states/ and shift/ have the layout of the research repository's results/stage2/s23/ and results/explore/e21_shift/c/. Copy them there and the research scripts read them unchanged. corpus.json lists the eligible tasks and the file hashes, and shift/variants.json describes the two re-renderings.

Fields

Questions (common_states, shift, shift_nosurf, shift_nodist)

  • qhash: sha256 of the exact state string, options, option descriptions and question text. It joins questions, answer keys and answers.
  • state: what the decision model reads: TASK: (the customer's request), HISTORY: (earlier tool calls with their results, including noise lines) and CURRENT OBSERVATION:.
  • options: the tool names to choose from (69 on the common states, 129 on the shift).
  • descriptions: one description per option.
  • map (shift_nosurf only): original tool name -> shifted tool name. Map an answer through it before scoring.

The question asked at every state is "Which tool should the agent call next?" (the tool-choice decision point).

Answer keys (*_answer_key)

  • task, source (the run that recorded the trajectory), step, qhash.
  • gold: the canonical next tool. gold_aux.acceptable_tools: every tool that is correct at this state (for example, asking the customer or looking them up). gold_aux.acceptable_tools_unfiltered: the same before tools the agent could not yet know about were removed.
  • gold_status (all ok), dp (tool_select), stratum (on_plan, or after_off_plan when an earlier action of the trajectory left the canonical plan), label_provenance.

Answers (*_answers)

  • model: the model id (see models). variant (shift only): main, nosurf or nodist.
  • qhash, answer (the chosen option), confidence (the model's probability for it), valid, error, attempts, requests.
  • cost_usd (API list price of the call, 0 for self-hosted models), latency_ms, wall_ms.

Every model answered every question once, through one replay path (one question per request, in sorted qhash order, with a cache separate from the runs that recorded the states).

Isolated answers (isolated_answers)

  • model, id (the BFCL or When2Call item id; argument questions are <item>/param/<name>), source (bfcl:<category> or when2call:<subset>), dp (tool_select or tool_params), category, param.
  • pred (the model's answer), gold (the accepted answers, normalised), correct, conf, error, refusal.
  • cost_usd, latency_ms, request_questions (questions batched in one request), input_tokens, output_tokens, model_id.

Tasks (tasks)

  • set: stage1_eval (500 tasks), stage2_eval (500 tasks; the first 200 are the source of the common states and of the in-domain closed-loop rows, in_common_states), shift_l2_sources (100), shift_l3 (200), and the DecisionGym-Hard sets hard_e7, hard_e7b, hard_e7c, hard_e7e, hard_e7f (100 or 200 each).
  • task_id, seed, index, suite (the generator settings as JSON), used_for, config (the run configuration in the research repository).

DecisionGym-Hard has no L2 question set; it was evaluated closed-loop only.

Leaderboard (leaderboard)

  • model, model_name, level, task_set, metric, value (as printed in the paper), value_num, paper_display (Table 3, Figure 4b, or the appendix and text), tex_key and tex_file (the macro in the research repository's paper/generated/ that holds the value).

How to score

L2. An answer is correct when it is one of the state's acceptable tools (trimmed, case-insensitive). A missing, failed or invalid answer counts as wrong. Accuracy is the mean over the occurrences of each task, then the mean over the tasks listed in corpus.json (eligible_tasks: 200 for the common states, 100 for the shift). The shift's must-ask subset contains the occurrences whose only acceptable tool is request_clarification (the shifted name of ask_user).

from collections import defaultdict
from datasets import load_dataset

REPO = "JevAgentHarness/AgentDecisionBench"
key = load_dataset(REPO, "shift_answer_key", split="test")
ans = load_dataset(REPO, "shift_answers", split="test")
ans = {r["qhash"]: r for r in ans if r["model"] == "e12" and r["variant"] == "main"}

def correct(occ, a):
    if a is None or a["error"] or not a["valid"] or a["answer"] is None:
        return False
    ok = occ["gold_aux"]["acceptable_tools"] or [occ["gold"]]
    return a["answer"].strip().lower() in {x.strip().lower() for x in ok}

per_task = defaultdict(list)
for occ in key:
    per_task[occ["task"]].append(correct(occ, ans.get(occ["qhash"])))
print(round(100 * sum(sum(v) / len(v) for v in per_task.values()) / len(per_task), 1))   # 94.9 (Table 3)

To answer the questions with your own model, serve it in Jev's wire format and run, in the research folder, python scripts/stage2_corpus.py replay --corpus <folder> --name <id> --s1 '<backend spec>'. It writes answers_<id>.jsonl with the fields above. The paper's numbers come from scripts/explore_e21_shift.py summarize (shift), scripts/stage2_analysis.py and scripts/explore_e15_baselines.py summarize (common states); the scoring functions are jevharness.bench.stage2_corpus.answer_correct and task_accuracy.

L1. Pooled accuracy is the mean of correct over a model's 3,991 rows. "BFCL tool choice" uses only the rows with dp == "tool_select" and a source starting with bfcl. The items are BFCL v4 (categories simple_python, multiple, live_simple, live_multiple, irrelevance, live_irrelevance, at most 200 each) and the When2Call test split (at most 1,000), minus 299 items used during development. To get the question texts, run jevbench decide configs/decision/bfcl_when2call.yaml --out runs in the research folder; the loader (src/jevharness/bench/suites/static.py) downloads both datasets at pinned commits.

L3. DecisionGym tasks are rebuilt from suite and seed by the generator in the research folder (src/jevharness/bench/suites/jevgym.py, jevgym_shift.py, jevgym_hard.py). Serve the decision model in Jev's wire format (python -m jevharness.decision.server or python -m jevharness.training.serve_jev), point a run configuration at it, and run, for example, JEV_EVAL_RUNS=1 jevbench run configs/explore/e21_shift/live_e12.yaml --out runs. The runner refuses the evaluation seeds unless JEV_EVAL_RUNS=1 is set. The agent LLM is Gemini 3.5 Flash (about $0.03 per episode at October 2026 list prices).

We recomputed the L1 and L2 values of leaderboard from the files in this dataset; all match the paper. The L3 values come from the closed-loop runs, which are not part of this dataset.

Results in the paper

Values as printed in the paper. Every value is also in the leaderboard config with its source macro.

Table 3: shifted tasks (L1 = pooled isolated accuracy; L2 = step-level accuracy on DecisionGym-Shift states; L3 = task success on 200 shifted tasks; all in %).

Model id L1 isolated L2 all states L2 must-ask L3 success
Qwen3-4B, untrained base 71.4 52.9 27.6 13.5
+ SFT sft_v1 78.4 98.4 95.0 96.0
+ GRPO = AgentDecision-4B v1 rl 78.8 98.6 90.8 96.0
+ public tool-use data = AgentDecision-4B e12 85.1 94.9 67.4 91.5
Jev (teacher) jev 86.4 91.8 58.3 82.0
Intern-Decision-4B intern 73.4 75.9 33.9 34.0
StartLux-Decision-4B sl4b 83.1 86.5 36.7 49.0
StartLux-4B + our recipe e12c 85.5 98.5 100.0 98.0
StartLux-Decision-0.8B sl0.8b 70.0 51.7 27.2 13.0
StartLux-0.8B + our recipe = AgentDecision-0.8B e28 80.5 95.6 93.5 82.0

Figure 4b: the three levels (L1 = BFCL tool-choice accuracy; L2 and L3 on DecisionGym-Shift). StartLux-27B's closed-loop row covers 164 of the 200 shifted tasks.

Model id L1 BFCL tool choice L2 all states L3 success
AgentDecision-4B e12 89.3 94.9 91.5
AgentDecision-0.8B e28 87.1 95.6 82.0
Jev jev 89.9 91.8 82.0
OpenAI Decisions API oaidec 90.6 86.1 66.0
OpenJev-27B openjevhf 90.2 92.4 69.5
StartLux-Decision-27B sl27b 90.8 94.7 79.9
StartLux-Decision-9B sl9b 92.2 90.9 69.5
StartLux-Decision-4B sl4b 91.3 86.5 49.0
Intern-Decision-4B intern 88.2 75.9 34.0

Common states (L2 on the 200 new DecisionGym tasks) and closed-loop success on the same tasks, where the paper reports them (appendix).

Model id L1 BFCL tool choice L2 common states L3 success (200 new tasks)
AgentDecision-4B v1 rl 88.4 99.2 100.0
AgentDecision-4B e12 89.3 99.1 100.0
StartLux-4B + recipe e12c – 99.6 –
Jev (typesafe/jev-1.13) jev 89.9 91.5 83.0
OpenAI Decisions API (gpt-6-luna) oaidec 90.6 90.9 78.5
OpenJev (DiffusionGemma-26B-A4B) openjev 91.2 91.1 62.5
OpenJev-27B (HF, FP8) openjevhf 90.2 92.4 63.0
StartLux-Decision-27B (Q8_0) sl27b 90.8 93.9 63.0
StartLux-Decision-9B sl9b 92.2 91.8 74.0
StartLux-Decision-4B sl4b 91.3 89.1 60.0
StartLux-Decision-2B sl2b 89.9 68.4 6.5
StartLux-Decision-0.8B sl0.8b 88.2 48.3 17.5
Intern-Decision-4B intern 88.2 75.2 26.5
Imajev-4B imajev 87.9 76.9 –
JevK5 v0.2 (4B) jevk5 86.4 65.0 –
decider-4b v2.1 decider 90.8 63.2 –
Clef-Flash 9B clefflash 87.5 47.7 –
Bosun 3.1 1.7B bosun 85.8 36.3 –
Verdict 1.4 (151M) verdict 78.3 19.0 –
CLM v0.1 (8B) clm 71.0 11.9 –
Laya (421M) laya 79.8 11.0 –
Qwen3-4B (untrained) base – 50.1 –
Qwen3-4B + SFT (v1) sft_v1 – 99.2 –
JevAgentRL-v2 (exploratory) v2 – 99.4 –
Qwen3.5-0.8B scoring head (agent states) e14a – 99.2 100.0
Qwen3.5-0.8B scoring head (agent states + generic mix) e14ag – 99.1 –
Qwen3.5-0.8B scoring head (generic mix only) e14g – 23.9 0.0
AgentDecision-4B (mixed+) e16a – 99.1 100.0
StartLux-9B + recipe e16b – 99.3 100.0
Qwen3.5-0.8B one-token read-out e17gen – 99.0 –
Qwen3.5-0.8B with a trained defer option e18f – 99.1 –

The agent LLM alone (Gemini 3.5 Flash, no decision model) solved 100.0% of the 200 shifted tasks.

Licence and third-party content

  • Licence: CC BY 4.0 for what we created: the recorded DecisionGym states, answer keys, task lists, our models' answers and the leaderboard.
  • DecisionGym customers, orders and e-mail addresses are generated from templates. The data contains no personal information. The agent text in the states (tool arguments, questions to the customer) was written by Gemini 3.5 Flash, and some trajectories had their tool choices made by decision models (Jev, Intern-Decision-4B, AgentDecision-4B v1). Check Google's terms for Gemini output before you use the states commercially.
  • Answers of third-party models are outputs of those models: commercial APIs (Jev by TypeSafe, the OpenAI Decisions API) and open weights under their own licences (StartLux-Decision and OpenJev-27B weights are CC BY-NC 4.0, the others mostly Apache-2.0; see models). Check the provider's terms before you use them, for example as training targets.
  • L1 item ids and gold labels derive from BFCL v4 (Berkeley Function Calling Leaderboard, Apache-2.0, github.com/ShishirPatil/gorilla) and When2Call (NVIDIA, CC BY 4.0, huggingface.co/datasets/nvidia/When2Call). Their question texts are not included.

Citation

@misc{zhu2026jevagentharnessbenchmarkingdeployingtraining,
      title={JevAgentHarness: Benchmarking, Deploying and Training Decision Models That Share Control with LLMs},
      author={Kunlun Zhu and Tao Feng and Xu Han and Heng Wang and Ling Yang and Xiangru Tang and Jiaxuan You and Heng Ji},
      year={2026},
      eprint={2610.21412},
      archivePrefix={arXiv},
      primaryClass={cs.AI},
      url={https://arxiv.org/abs/2610.21412},
}
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