qhash stringlengths 64 64 | state stringlengths 140 4.32k | options listlengths 69 69 | descriptions listlengths 69 69 |
|---|---|---|---|
0000bc44d968fee3714a471fcca0734c9b387dd86db28d860cf19e354bb64c6d | TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are.
HISTORY:
[0] ask_user({"question": "Could you please provide your name or customer ID so I can locate your pending order?", "missing": "customer_name"}) -> Customer: Oh, so... | [
"archive_user",
"convert_currency",
"check_fraud_score",
"generate_invoice",
"get_holidays",
"search_users",
"create_ticket",
"get_shipping_quote",
"reset_password",
"refund_shipping_fee",
"get_supplier",
"issue_store_credit",
"list_promotions",
"cancel_order_item",
"send_email",
"sear... | [
"Archive an inactive customer account.",
"Convert between currencies.",
"Fraud score for a transaction.",
"Generate an invoice PDF.",
"Public holidays for a country.",
"List customers whose last name starts with a prefix (display names only, no ids).",
"Open an IT support ticket.",
"Quote the price of... |
00121955853eb68c69df115fd0fb7e855c39eb3b874cf75f616ced753f7a3ff0 | TASK: Refund the full amount of Emeka Smith's most recent delivered order (highest order id).
HISTORY:
[0] find_user({"name": "Emeka Smith"}) -> {"user_id": "U4514", "name": "Emeka Smith", "tier": "gold"}
log: heartbeat ok #84710
log: heartbeat ok #187318
log: heartbeat ok #934590
log: heartbeat ok #476443
log: heartb... | [
"ship_order_international",
"find_customer_by_email",
"schedule_pickup",
"cancel_order_item",
"issue_store_credit",
"check_stock_warehouse",
"get_weather",
"translate_text",
"partial_refund",
"audit_log",
"schedule_meeting",
"generate_invoice",
"get_holidays",
"cancel_subscription",
"res... | [
"Ship a pending order to an address outside the home country (adds customs paperwork and duties).",
"Look up a customer by e-mail address; returns user_id and tier.",
"Schedule a courier pickup of a customer's return parcel.",
"Remove one item line from a multi-item order; the rest of the order stays active."... |
0015f475f42fce3b7fdd86b324cfd08966d782821491a4e90dc29554068e0496 | TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are.
HISTORY:
[0] ask_user({"missing": "customer_name", "question": "Could you please provide your name or email address so I can locate your account and pending order?"}) -> Cu... | [
"compute_tax",
"merge_accounts",
"escalate_to_supervisor",
"ask_user",
"upgrade_shipping",
"get_order",
"find_user_by_phone",
"get_shipping_quote",
"archive_user",
"get_exchange_rate",
"search_docs",
"ship_order",
"refund",
"create_ticket",
"get_order_history_export",
"check_stock",
... | [
"Compute sales tax.",
"Merge two customer accounts.",
"Hand the case over to a human supervisor (fraud, legal or abuse cases only).",
"Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.",
"Change the shipping speed of an order t... |
003dc37dfe71b47490f588e84c8190b9bbc12a93a792be4a760bec813d494faf | TASK: Process these requests in order: (1) ship Mateo Garcia's pending order; (2) ship Quinn Kim's pending order; (3) cancel Sven Tanaka's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the order... | [
"list_orders_by_item",
"get_supplier",
"partial_refund",
"update_price",
"issue_store_credit",
"reset_password",
"cancel_subscription",
"get_return_policy",
"get_holidays",
"upgrade_shipping",
"find_user",
"create_ticket",
"update_address",
"check_stock",
"schedule_pickup",
"apply_coup... | [
"Count store-wide orders of an item with a given status (all customers, no details).",
"Supplier details for a product line.",
"Refund part of an order's amount for a damaged item; requires a damage report id.",
"Change an item's list price.",
"Add goodwill store credit to a customer's account; not linked t... |
006e778e9685e4d1f5f12cdd9c0400a0f7e29d72bcdab274bef34fffd76972e0 | TASK: Process these requests in order: (1) ship Farah Garcia's pending order; (2) cancel Farah Novak's pending order (the customer requested it); (3) cancel Sven Smith's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer wit... | [
"translate_text",
"update_price",
"convert_currency",
"get_item_price",
"ask_user",
"merge_accounts",
"find_user",
"schedule_meeting",
"set_reminder",
"get_orders_summary",
"list_warehouses",
"schedule_pickup",
"refund_shipping_fee",
"send_message",
"check_stock",
"get_order_status",
... | [
"Translate text.",
"Change an item's list price.",
"Convert between currencies.",
"Current list price of an item.",
"Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.",
"Merge two customer accounts.",
"Look up a customer by... |
0080ccb587e1be2e869c7070156fe847a069f1ff4d0a403da083aa2ee60cb439 | TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are.
HISTORY:
[0] ask_user({"question": "Could you please provide your full name or email address so I can locate your pending order?", "missing": "customer_name"}) -> Customer:... | [
"set_reminder",
"list_promotions",
"generate_invoice",
"find_user_by_phone",
"list_orders_by_item",
"translate_text",
"send_email",
"notify_warehouse",
"schedule_meeting",
"find_user",
"check_fraud_score",
"convert_currency",
"escalate_to_supervisor",
"get_orders_archive",
"forecast_dema... | [
"Set a reminder.",
"Active promotions.",
"Generate an invoice PDF.",
"Look up a customer by phone number; returns user_id and tier.",
"Count store-wide orders of an item with a given status (all customers, no details).",
"Translate text.",
"E-mail a customer (no reply is collected).",
"Send an interna... |
0089ab6c423f2267481d6803338adfa2e21b4bcead129eb624c85bd9701f1ac2 | TASK: Process these requests in order: (1) cancel Sven Wang's pending order (the customer requested it); (2) cancel Farah Silva's pending order (the customer requested it); (3) cancel Priya Novak's pending order (the customer requested it). When all are done, answer with the total amount of the orders you processed, ro... | [
"get_orders",
"update_price",
"schedule_pickup",
"get_weather",
"ask_user",
"notify_warehouse",
"forecast_demand",
"get_exchange_rate",
"get_supplier",
"send_message",
"find_customer_by_email",
"list_orders_by_item",
"check_stock",
"search_users",
"cancel_order_item",
"ship_order_inter... | [
"List a customer's orders filtered by status.",
"Change an item's list price.",
"Schedule a courier pickup of a customer's return parcel.",
"Current weather for a city.",
"Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.",
"... |
009538a370a3f814c6c03ee5a6c6179af2c8ba87fa17362bfe39958eca88e988 | TASK: Process these requests in order: (1) cancel Rosa Tanaka's pending order (the customer requested it); (2) ship Tariq Haddad's pending order; (3) ship Kofi Novak's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orde... | [
"ask_user",
"convert_currency",
"restock_item",
"list_promotions",
"compute_tax",
"cancel_order",
"get_orders",
"list_orders_by_item",
"get_orders_summary",
"forecast_demand",
"reverse_chargeback",
"audit_log",
"apply_coupon",
"merge_accounts",
"request_callback",
"ship_order",
"get_... | [
"Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.",
"Convert between currencies.",
"Order more units of an item from the supplier.",
"Active promotions.",
"Compute sales tax.",
"Cancel an order.",
"List a customer's orders... |
00ef85402c13a3eec53fb912c7fc441e4ad130189993628e962652aa81c9362c | TASK: The customer Jia Ali asked us to cancel their pending order. Please do it.
HISTORY:
[0] ask_user({"missing": "order_id", "question": "Hi Jia Ali, could you please provide the order ID of the pending order you would like to cancel?"}) -> Customer: Sorry for the confusion -- please cancel order ORD-4338 (the route... | [
"get_order_status",
"get_supplier",
"list_employees",
"merge_accounts",
"get_return_policy",
"refund",
"get_orders",
"get_order",
"find_user",
"ask_user",
"audit_log",
"lookup_employee",
"rate_limit_status",
"get_orders_summary",
"restock_item",
"update_address",
"get_item_price",
... | [
"Get only the status field of one order.",
"Supplier details for a product line.",
"List employees in a team.",
"Merge two customer accounts.",
"Return policy text.",
"Refund an order.",
"List a customer's orders filtered by status.",
"Get one order by its order id.",
"Look up a customer by full nam... |
00f5683f8cf4a9b6b7a41577eadfbc16534145eaffa98f189b4868e3a9031bf7 | TASK: Process these requests in order: (1) ship Emeka Silva's pending order; (2) cancel Farah Kim's pending order (the customer requested it); (3) ship Chen Smith's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders ... | [
"list_orders_by_item",
"update_price",
"reset_password",
"get_orders_archive",
"check_stock",
"issue_store_credit",
"cancel_subscription",
"cancel_order",
"get_holidays",
"lookup_employee",
"void_payment",
"reserve_stock",
"set_reminder",
"escalate_to_supervisor",
"get_shipping_quote",
... | [
"Count store-wide orders of an item with a given status (all customers, no details).",
"Change an item's list price.",
"Reset an employee password.",
"List a customer's orders from the archive of a past calendar year (orders older than 12 months only).",
"Units in stock for an item.",
"Add goodwill store ... |
0120fa5141b9725c1836920e2567a117ae000f8769a1f7e04a3e604af6a9ce99 | TASK: The customer Nia Haddad asked us to cancel their pending order. Please do it.
CURRENT OBSERVATION:
You have access to the customer-operations tools. Policy: never guess -- if a detail you need to act (who the customer is, which order, the refund method, the shipping speed) is not given or is ambiguous, ask the c... | [
"list_orders_by_item",
"request_callback",
"list_employees",
"reset_password",
"ship_order_international",
"partial_refund",
"get_shipping_zones",
"get_orders_summary",
"send_email",
"get_order_status",
"get_orders_archive",
"list_promotions",
"verify_identity",
"ship_replacement",
"canc... | [
"Count store-wide orders of an item with a given status (all customers, no details).",
"Schedule a phone call-back to the customer for a later day (no immediate reply).",
"List employees in a team.",
"Reset an employee password.",
"Ship a pending order to an address outside the home country (adds customs pa... |
01334874faeeded64556b5fa4d8170c0dd9b8348a5b7f7567b59f092b3b228ad | TASK: Process these requests in order: (1) cancel Farah Kim's pending order (the customer requested it); (2) ship Hana Okafor's pending order; (3) cancel Bob Novak's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with th... | [
"apply_coupon",
"reset_password",
"verify_identity",
"refund",
"update_price",
"merge_accounts",
"ask_user",
"forecast_demand",
"get_order_history_export",
"find_customer_by_email",
"cancel_subscription",
"set_reminder",
"find_user_by_phone",
"get_weather",
"get_return_policy",
"check_... | [
"Apply a coupon to an order.",
"Reset an employee password.",
"Start ID verification.",
"Refund an order.",
"Change an item's list price.",
"Merge two customer accounts.",
"Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous."... |
0144629caf882855c8ddd25312e8b599d05698046ebccf698a9ffc38ac0e5821 | TASK: The customer Bob Garcia asked us to cancel their pending order. Please do it.
HISTORY:
[0] find_user({"name": "Bob Garcia"}) -> {"user_id": "U4685", "name": "Bob Garcia", "tier": "basic"}
log: heartbeat ok #826831
log: heartbeat ok #485160
log: heartbeat ok #612319
log: heartbeat ok #222368
log: heartbeat ok #67... | [
"cancel_subscription",
"upgrade_shipping",
"send_message",
"reset_password",
"get_shipping_zones",
"partial_refund",
"ask_user",
"get_order_history_export",
"generate_invoice",
"rate_limit_status",
"get_holidays",
"reserve_stock",
"lookup_employee",
"update_address",
"check_stock_incomin... | [
"Cancel a customer's recurring subscription plan (not an individual order).",
"Change the shipping speed of an order that has already shipped.",
"Send a free-text message to a customer.",
"Reset an employee password.",
"Shipping zones for a region.",
"Refund part of an order's amount for a damaged item; r... |
0145256d4189f7394cccbe719de6e54cb18810340144b747ddd36e24571a56ae | TASK: Process these requests in order: (1) cancel Chen Ali's pending order (the customer requested it); (2) ship Rosa Tanaka's pending order; (3) ship Rosa Okafor's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders ... | [
"check_stock_incoming",
"reserve_stock",
"apply_coupon",
"archive_user",
"compute_tax",
"get_order",
"find_user",
"update_price",
"translate_text",
"refund",
"cancel_subscription",
"get_item_price",
"get_weather",
"reset_password",
"list_employees",
"get_shipping_zones",
"rate_limit_... | [
"Units of an item on order from suppliers (not yet in stock).",
"Reserve units of an item for an order (reduces available stock).",
"Apply a coupon to an order.",
"Archive an inactive customer account.",
"Compute sales tax.",
"Get one order by its order id.",
"Look up a customer by full name; returns us... |
014a6f586bb3f0bc817aea35105d2e08263b1574b753e0d4ccf7ceab04e7672a | TASK: Process these requests in order: (1) ship Lena Silva's pending order; (2) cancel Tariq Garcia's pending order (the customer requested it); (3) cancel Goro Novak's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with... | [
"translate_text",
"restock_item",
"find_customer_by_email",
"update_price",
"apply_coupon",
"get_holidays",
"refund_shipping_fee",
"check_fraud_score",
"schedule_pickup",
"upgrade_shipping",
"check_stock",
"find_user_by_phone",
"audit_log",
"reserve_stock",
"refund",
"get_weather",
"... | [
"Translate text.",
"Order more units of an item from the supplier.",
"Look up a customer by e-mail address; returns user_id and tier.",
"Change an item's list price.",
"Apply a coupon to an order.",
"Public holidays for a country.",
"Refund only the shipping fee of an order (not the item amount).",
"F... |
0159eea12913899e011c36e46d99bb12805ea5512d95c6d414d77e968fba9570 | TASK: Refund the full amount of Nia Ali's most recent delivered order (highest order id).
HISTORY:
[0] find_user({"name": "Nia Ali"}) -> {"user_id": "U2049", "name": "Nia Ali", "tier": "silver"}
log: heartbeat ok #978138
log: heartbeat ok #221281
log: heartbeat ok #484119
log: heartbeat ok #503376
log: heartbeat ok #2... | [
"generate_invoice",
"check_stock",
"send_email",
"get_orders_summary",
"archive_user",
"ship_order_international",
"check_stock_warehouse",
"get_order_status",
"void_payment",
"send_message",
"verify_identity",
"list_employees",
"cancel_subscription",
"get_return_policy",
"refund",
"as... | [
"Generate an invoice PDF.",
"Units in stock for an item.",
"E-mail a customer (no reply is collected).",
"Number of orders per status for a customer (counts only, no ids or amounts).",
"Archive an inactive customer account.",
"Ship a pending order to an address outside the home country (adds customs paper... |
01666736937337135eb3487ae9228aee53ae33ed85d2eec87594bf8256d59df5 | TASK: Process these requests in order: (1) cancel Kofi Silva's pending order (the customer requested it); (2) ship Emeka Silva's pending order; (3) cancel Jia Ali's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the... | [
"cancel_subscription",
"get_shipping_zones",
"apply_coupon",
"get_weather",
"translate_text",
"get_orders_archive",
"lookup_employee",
"schedule_meeting",
"audit_log",
"get_orders",
"forecast_demand",
"ask_user",
"find_user",
"merge_accounts",
"cancel_order",
"list_promotions",
"gene... | [
"Cancel a customer's recurring subscription plan (not an individual order).",
"Shipping zones for a region.",
"Apply a coupon to an order.",
"Current weather for a city.",
"Translate text.",
"List a customer's orders from the archive of a past calendar year (orders older than 12 months only).",
"Look up... |
017150efc485776f08e48f04b4226cfcbd2eb5d87e986ec1c38b84225597324e | TASK: Process these requests in order: (1) ship Dana Silva's pending order; (2) cancel Goro Okafor's pending order (the customer requested it); (3) cancel Rosa Smith's pending order (the customer requested it). Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with ... | [
"list_orders_by_item",
"update_address",
"ship_order_international",
"set_reminder",
"find_customer_by_email",
"refund_shipping_fee",
"notify_warehouse",
"request_callback",
"audit_log",
"list_employees",
"get_shipping_zones",
"upgrade_shipping",
"get_order_history_export",
"get_exchange_r... | [
"Count store-wide orders of an item with a given status (all customers, no details).",
"Update a customer's shipping address.",
"Ship a pending order to an address outside the home country (adds customs paperwork and duties).",
"Set a reminder.",
"Look up a customer by e-mail address; returns user_id and ti... |
017a61defa6b2f3a8c8f2221223dd0827b4ef853dd2ae64dfb6d256020570a08 | TASK: Process these requests in order: (1) ship Kofi Haddad's pending order; (2) cancel Ivan Tanaka's pending order (the customer requested it); (3) ship Goro Wang's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders... | [
"get_item_price",
"rate_limit_status",
"ship_order_international",
"ask_user",
"verify_identity",
"get_holidays",
"cancel_shipment",
"generate_invoice",
"refund_shipping_fee",
"apply_coupon",
"send_message",
"upgrade_shipping",
"lookup_employee",
"get_orders_archive",
"find_user",
"not... | [
"Current list price of an item.",
"API rate-limit status.",
"Ship a pending order to an address outside the home country (adds customs paperwork and duties).",
"Ask the customer a clarifying question and wait for the reply. Use it only when information needed to act is missing or ambiguous.",
"Start ID veri... |
01aea8f13e2b19b0f39aca2a530dc1b00036736d1e6ce21f07ae1b7709185e9e | TASK: A customer wrote in asking us to ship their pending order (express if they are gold tier, otherwise standard), but did not say who they are.
HISTORY:
[0] ask_user({"missing": "customer_name", "question": "Could you please provide your full name or email address so I can locate your account and pending order?"}) ... | [
"check_stock",
"reset_password",
"request_callback",
"get_supplier",
"check_stock_warehouse",
"reverse_chargeback",
"archive_user",
"refund_shipping_fee",
"refund",
"get_orders_summary",
"find_user",
"find_customer_by_email",
"get_exchange_rate",
"search_docs",
"get_orders",
"list_orde... | [
"Units in stock for an item.",
"Reset an employee password.",
"Schedule a phone call-back to the customer for a later day (no immediate reply).",
"Supplier details for a product line.",
"Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).",
"Respond to a bank-in... |
01b14fa915b5d0ad2d0f4de1142371bfbe580fb1dd54cd832ff62bee336ca2f9 | TASK: Refund the full amount of Emeka Smith's most recent delivered order (highest order id).
HISTORY:
[0] ask_user({"missing": "refund_method", "question": "Would you like the refund to be issued to your original payment method or as store credit?"}) -> Customer: Please refund it to my original payment method.
[1] fi... | [
"ship_order_international",
"find_customer_by_email",
"schedule_pickup",
"cancel_order_item",
"issue_store_credit",
"check_stock_warehouse",
"get_weather",
"translate_text",
"partial_refund",
"audit_log",
"schedule_meeting",
"generate_invoice",
"get_holidays",
"cancel_subscription",
"res... | [
"Ship a pending order to an address outside the home country (adds customs paperwork and duties).",
"Look up a customer by e-mail address; returns user_id and tier.",
"Schedule a courier pickup of a customer's return parcel.",
"Remove one item line from a multi-item order; the rest of the order stays active."... |
01c1d66e40ce4fd8cae9ed136358e5c99bcc2f67a6fb8197460e0bcc66e6436a | TASK: Process these requests in order: (1) cancel Chen Tanaka's pending order (the customer requested it); (2) ship Goro Haddad's pending order; (3) ship Nia Smith's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders... | [
"check_stock_warehouse",
"get_shipping_zones",
"send_email",
"convert_currency",
"schedule_meeting",
"void_payment",
"get_shipping_quote",
"refund_shipping_fee",
"cancel_order",
"list_orders_by_item",
"ship_order_international",
"refund",
"ship_order",
"generate_invoice",
"upgrade_shippi... | [
"Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).",
"Shipping zones for a region.",
"E-mail a customer (no reply is collected).",
"Convert between currencies.",
"Schedule a calendar meeting.",
"Void the card authorisation of an order's payment (payments team;... |
01dc07311011ba623bf0a0e8586e5787e7a75d716dbeae4f0168454ccfbc39db | TASK: Process these requests in order: (1) ship Tariq Ali's pending order; (2) ship Farah Kim's pending order; (3) ship Goro Haddad's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders you processed, rounded to 2 dec... | [
"cancel_subscription",
"list_employees",
"check_stock_warehouse",
"merge_accounts",
"get_exchange_rate",
"update_price",
"verify_identity",
"reserve_stock",
"apply_coupon",
"get_weather",
"get_holidays",
"reverse_chargeback",
"cancel_shipment",
"check_fraud_score",
"get_order",
"get_sh... | [
"Cancel a customer's recurring subscription plan (not an individual order).",
"List employees in a team.",
"Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).",
"Merge two customer accounts.",
"Exchange rate between currencies.",
"Change an item's list price.",... |
01f3ecbeabd384e80a53e02a4d7f67d3bff2c4503b36aae3f6d798eebc02f129 | TASK: Ship Chen Silva's pending order.
HISTORY:
[0] find_user({"name": "Chen Silva"}) -> {"user_id": "U8971", "name": "Chen Silva", "tier": "silver"}
log: heartbeat ok #585249
log: heartbeat ok #532010
log: heartbeat ok #827472
log: heartbeat ok #419542
log: heartbeat ok #213362
log: hear
...[truncated]...
artbeat ok ... | [
"check_stock_incoming",
"send_message",
"reset_password",
"audit_log",
"lookup_employee",
"check_stock",
"get_shipping_quote",
"check_fraud_score",
"notify_warehouse",
"ship_order_international",
"apply_coupon",
"find_user",
"issue_store_credit",
"refund",
"find_customer_by_email",
"ge... | [
"Units of an item on order from suppliers (not yet in stock).",
"Send a free-text message to a customer.",
"Reset an employee password.",
"Fetch audit-log entries.",
"Look up a staff member (employee) by full name; returns employee_id and team.",
"Units in stock for an item.",
"Quote the price of shippi... |
01f503b019b33bf7bc5c944a85aee8272c2ff6d71ec1d81478ef39d8fed65162 | TASK: Process these requests in order: (1) cancel Chen Tanaka's pending order (the customer requested it); (2) cancel Ivan Kim's pending order (the customer requested it); (3) ship Dana Novak's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with th... | [
"cancel_order_item",
"check_stock",
"get_item_price",
"ship_order",
"find_user_by_phone",
"find_user",
"cancel_subscription",
"update_price",
"get_orders",
"check_fraud_score",
"list_warehouses",
"get_return_policy",
"audit_log",
"update_address",
"partial_refund",
"compute_tax",
"ge... | [
"Remove one item line from a multi-item order; the rest of the order stays active.",
"Units in stock for an item.",
"Current list price of an item.",
"Ship a pending order.",
"Look up a customer by phone number; returns user_id and tier.",
"Look up a customer by full name; returns user_id and tier.",
"C... |
0230f854574566f99d6e2869d301711a47a7ff6e8e82a70844f7c64d94caed80 | TASK: Process these requests in order: (1) ship Tariq Ali's pending order; (2) ship Farah Kim's pending order; (3) ship Goro Haddad's pending order. Use express shipping for gold-tier customers and standard shipping otherwise. When all are done, answer with the total amount of the orders you processed, rounded to 2 dec... | [
"cancel_subscription",
"list_employees",
"check_stock_warehouse",
"merge_accounts",
"get_exchange_rate",
"update_price",
"verify_identity",
"reserve_stock",
"apply_coupon",
"get_weather",
"get_holidays",
"reverse_chargeback",
"cancel_shipment",
"check_fraud_score",
"get_order",
"get_sh... | [
"Cancel a customer's recurring subscription plan (not an individual order).",
"List employees in a team.",
"Units of an item held at ONE warehouse (the company-wide stock is the sum over all warehouses).",
"Merge two customer accounts.",
"Exchange rate between currencies.",
"Change an item's list price.",... |
0234c7858977a7df1955df2ddcc6599dc521abac994e9e0a63b8f1d2c0f345ed | TASK: Refund the full amount of Goro Kim's most recent delivered order (highest order id).
HISTORY:
[0] ask_user({"question": "Would you like the refund to be issued to your original payment method or as store credit?", "missing": "refund_method"}) -> Customer: Please refund it to my original payment method.
[1] find_... | [
"check_fraud_score",
"find_user",
"check_stock_incoming",
"find_user_by_phone",
"archive_user",
"get_orders_archive",
"get_orders_summary",
"rate_limit_status",
"ship_order",
"reset_password",
"partial_refund",
"reserve_stock",
"escalate_to_supervisor",
"cancel_shipment",
"check_stock",
... | [
"Fraud score for a transaction.",
"Look up a customer by full name; returns user_id and tier.",
"Units of an item on order from suppliers (not yet in stock).",
"Look up a customer by phone number; returns user_id and tier.",
"Archive an inactive customer account.",
"List a customer's orders from the archi... |
AgentDecisionBench
AgentDecisionBench is the benchmark of the paper JevAgentHarness: Benchmarking, Deploying and Training Decision
Models That Share Control with LLMs. Code: github.com/JevAgentHarness/JevAgentHarness
(the research code is in its research/ folder).
A decision model is a small model that answers a multiple-choice question about an agent's next step, such as "which tool should the agent call next?", with a probability for each option. A harness can hand that choice to the decision model when it is confident and let the LLM decide otherwise. AgentDecisionBench measures decision models at three levels:
| Level | Name | What is scored | In this dataset |
|---|---|---|---|
| L1 | isolated | a standalone question with no agent around it (BFCL v4 tool choice and arguments, When2Call) | every model's answer and its correctness on 3,991 items (isolated_answers). The question texts are third-party data and are not copied here (see "L1") |
| L2 | open-loop | answers at states recorded from real agent runs. The answers are not acted on, so errors never compound. Each state is scored against the answer key | two question sets with answer keys and every model's answers: the common states (200 new DecisionGym tasks) and DecisionGym-Shift (100 shifted tasks) |
| L3 | closed-loop | the decision model's choices drive the running agent, scored by task success | the task lists (tasks). L3 is run with the code, because the agent LLM has to act |
DecisionGym is a generator of customer-service tasks (find the customer, look up orders, cancel, ship, refund, ask the customer when information is missing) with 60 near-miss distractor tools and noisy tool output. Every task has a canonical plan, from which the answer key is derived: the set of tools that are acceptable at each recorded state. No model sees the answer key.
Names in the paper and in the code
The code and the files keep the names the study ran with.
| Paper | Code, files and model ids here |
|---|---|
| AgentDecisionBench | JevAgentBench (jevbench) |
| DecisionGym, DecisionGym-Shift, DecisionGym-Hard | JevGym (jevgym), shift: true, multi_rule: tier |
| common states (L2) | corpus C, results/stage2/s23/ |
| AgentDecision-4B | e12 (the final 4B, trained further on public tool-use data) |
| AgentDecision-4B v1 | rl (JevAgentRL-4B, the SFT + GRPO checkpoint frozen before Stage 2) |
| AgentDecision-0.8B | e28 (StartLux-Decision-0.8B + the recipe) |
| Jev | jev (typesafe/jev-1.13, the teacher of the training data) |
The models config lists every model id with its name, kind (ours, ablation, off-the-shelf, LLM, control) and the
levels it has answers for.
Configs
| Config | Rows | What it holds |
|---|---|---|
common_states (default) |
3,939 | distinct L2 questions of the common states |
common_states_answer_key |
5,314 | one row per occurrence of a question in a recorded trajectory, with its acceptable tools |
common_states_answers |
153,621 | 39 models x 3,939 answers |
shift |
1,093 | distinct L2 questions of DecisionGym-Shift (renamed tools, 120 distractors, new task kinds) |
shift_answer_key |
1,250 | occurrences with acceptable tools |
shift_nosurf, shift_nodist |
1,093 each | the same states with the original tool names (nosurf) or without the added distractors (nodist), used to split the shift's effect into its parts |
shift_answers |
45,906 | answers of 18 models (42 model-and-variant files); variant is main, nosurf or nodist |
isolated_answers |
167,622 | 42 models x 3,991 L1 items |
tasks |
2,200 | DecisionGym task ids and seeds of every evaluation set |
leaderboard |
169 | the paper's numbers per model, copied from the paper's generated tables |
models |
49 | model ids, names and kinds |
The folders common_states/ and shift/ have the layout of the research repository's results/stage2/s23/ and
results/explore/e21_shift/c/. Copy them there and the research scripts read them unchanged. corpus.json lists the
eligible tasks and the file hashes, and shift/variants.json describes the two re-renderings.
Fields
Questions (common_states, shift, shift_nosurf, shift_nodist)
qhash: sha256 of the exact state string, options, option descriptions and question text. It joins questions, answer keys and answers.state: what the decision model reads:TASK:(the customer's request),HISTORY:(earlier tool calls with their results, including noise lines) andCURRENT OBSERVATION:.options: the tool names to choose from (69 on the common states, 129 on the shift).descriptions: one description per option.map(shift_nosurfonly): original tool name -> shifted tool name. Map an answer through it before scoring.
The question asked at every state is "Which tool should the agent call next?" (the tool-choice decision point).
Answer keys (*_answer_key)
task,source(the run that recorded the trajectory),step,qhash.gold: the canonical next tool.gold_aux.acceptable_tools: every tool that is correct at this state (for example, asking the customer or looking them up).gold_aux.acceptable_tools_unfiltered: the same before tools the agent could not yet know about were removed.gold_status(allok),dp(tool_select),stratum(on_plan, orafter_off_planwhen an earlier action of the trajectory left the canonical plan),label_provenance.
Answers (*_answers)
model: the model id (seemodels).variant(shift only):main,nosurfornodist.qhash,answer(the chosen option),confidence(the model's probability for it),valid,error,attempts,requests.cost_usd(API list price of the call, 0 for self-hosted models),latency_ms,wall_ms.
Every model answered every question once, through one replay path (one question per request, in sorted qhash
order, with a cache separate from the runs that recorded the states).
Isolated answers (isolated_answers)
model,id(the BFCL or When2Call item id; argument questions are<item>/param/<name>),source(bfcl:<category>orwhen2call:<subset>),dp(tool_selectortool_params),category,param.pred(the model's answer),gold(the accepted answers, normalised),correct,conf,error,refusal.cost_usd,latency_ms,request_questions(questions batched in one request),input_tokens,output_tokens,model_id.
Tasks (tasks)
set:stage1_eval(500 tasks),stage2_eval(500 tasks; the first 200 are the source of the common states and of the in-domain closed-loop rows,in_common_states),shift_l2_sources(100),shift_l3(200), and the DecisionGym-Hard setshard_e7,hard_e7b,hard_e7c,hard_e7e,hard_e7f(100 or 200 each).task_id,seed,index,suite(the generator settings as JSON),used_for,config(the run configuration in the research repository).
DecisionGym-Hard has no L2 question set; it was evaluated closed-loop only.
Leaderboard (leaderboard)
model,model_name,level,task_set,metric,value(as printed in the paper),value_num,paper_display(Table 3, Figure 4b, or the appendix and text),tex_keyandtex_file(the macro in the research repository'spaper/generated/that holds the value).
How to score
L2. An answer is correct when it is one of the state's acceptable tools (trimmed, case-insensitive). A missing,
failed or invalid answer counts as wrong. Accuracy is the mean over the occurrences of each task, then the mean over
the tasks listed in corpus.json (eligible_tasks: 200 for the common states, 100 for the shift). The shift's
must-ask subset contains the occurrences whose only acceptable tool is request_clarification (the shifted name
of ask_user).
from collections import defaultdict
from datasets import load_dataset
REPO = "JevAgentHarness/AgentDecisionBench"
key = load_dataset(REPO, "shift_answer_key", split="test")
ans = load_dataset(REPO, "shift_answers", split="test")
ans = {r["qhash"]: r for r in ans if r["model"] == "e12" and r["variant"] == "main"}
def correct(occ, a):
if a is None or a["error"] or not a["valid"] or a["answer"] is None:
return False
ok = occ["gold_aux"]["acceptable_tools"] or [occ["gold"]]
return a["answer"].strip().lower() in {x.strip().lower() for x in ok}
per_task = defaultdict(list)
for occ in key:
per_task[occ["task"]].append(correct(occ, ans.get(occ["qhash"])))
print(round(100 * sum(sum(v) / len(v) for v in per_task.values()) / len(per_task), 1)) # 94.9 (Table 3)
To answer the questions with your own model, serve it in Jev's wire format and run, in the research folder,
python scripts/stage2_corpus.py replay --corpus <folder> --name <id> --s1 '<backend spec>'. It writes
answers_<id>.jsonl with the fields above. The paper's numbers come from scripts/explore_e21_shift.py summarize
(shift), scripts/stage2_analysis.py and scripts/explore_e15_baselines.py summarize (common states); the scoring
functions are jevharness.bench.stage2_corpus.answer_correct and task_accuracy.
L1. Pooled accuracy is the mean of correct over a model's 3,991 rows. "BFCL tool choice" uses only the rows with
dp == "tool_select" and a source starting with bfcl. The items are BFCL v4 (categories simple_python,
multiple, live_simple, live_multiple, irrelevance, live_irrelevance, at most 200 each) and the When2Call
test split (at most 1,000), minus 299 items used during development. To get the question texts, run
jevbench decide configs/decision/bfcl_when2call.yaml --out runs in the research folder; the loader
(src/jevharness/bench/suites/static.py) downloads both datasets at pinned commits.
L3. DecisionGym tasks are rebuilt from suite and seed by the generator in the research folder
(src/jevharness/bench/suites/jevgym.py, jevgym_shift.py, jevgym_hard.py). Serve the decision model in Jev's
wire format (python -m jevharness.decision.server or python -m jevharness.training.serve_jev), point a run
configuration at it, and run, for example, JEV_EVAL_RUNS=1 jevbench run configs/explore/e21_shift/live_e12.yaml --out runs. The runner refuses the evaluation seeds unless JEV_EVAL_RUNS=1 is set. The agent LLM is Gemini 3.5
Flash (about $0.03 per episode at October 2026 list prices).
We recomputed the L1 and L2 values of leaderboard from the files in this dataset; all match the paper. The L3
values come from the closed-loop runs, which are not part of this dataset.
Results in the paper
Values as printed in the paper. Every value is also in the leaderboard config with its source macro.
Table 3: shifted tasks (L1 = pooled isolated accuracy; L2 = step-level accuracy on DecisionGym-Shift states; L3 = task success on 200 shifted tasks; all in %).
| Model | id | L1 isolated | L2 all states | L2 must-ask | L3 success |
|---|---|---|---|---|---|
| Qwen3-4B, untrained | base |
71.4 | 52.9 | 27.6 | 13.5 |
| + SFT | sft_v1 |
78.4 | 98.4 | 95.0 | 96.0 |
| + GRPO = AgentDecision-4B v1 | rl |
78.8 | 98.6 | 90.8 | 96.0 |
| + public tool-use data = AgentDecision-4B | e12 |
85.1 | 94.9 | 67.4 | 91.5 |
| Jev (teacher) | jev |
86.4 | 91.8 | 58.3 | 82.0 |
| Intern-Decision-4B | intern |
73.4 | 75.9 | 33.9 | 34.0 |
| StartLux-Decision-4B | sl4b |
83.1 | 86.5 | 36.7 | 49.0 |
| StartLux-4B + our recipe | e12c |
85.5 | 98.5 | 100.0 | 98.0 |
| StartLux-Decision-0.8B | sl0.8b |
70.0 | 51.7 | 27.2 | 13.0 |
| StartLux-0.8B + our recipe = AgentDecision-0.8B | e28 |
80.5 | 95.6 | 93.5 | 82.0 |
Figure 4b: the three levels (L1 = BFCL tool-choice accuracy; L2 and L3 on DecisionGym-Shift). StartLux-27B's closed-loop row covers 164 of the 200 shifted tasks.
| Model | id | L1 BFCL tool choice | L2 all states | L3 success |
|---|---|---|---|---|
| AgentDecision-4B | e12 |
89.3 | 94.9 | 91.5 |
| AgentDecision-0.8B | e28 |
87.1 | 95.6 | 82.0 |
| Jev | jev |
89.9 | 91.8 | 82.0 |
| OpenAI Decisions API | oaidec |
90.6 | 86.1 | 66.0 |
| OpenJev-27B | openjevhf |
90.2 | 92.4 | 69.5 |
| StartLux-Decision-27B | sl27b |
90.8 | 94.7 | 79.9 |
| StartLux-Decision-9B | sl9b |
92.2 | 90.9 | 69.5 |
| StartLux-Decision-4B | sl4b |
91.3 | 86.5 | 49.0 |
| Intern-Decision-4B | intern |
88.2 | 75.9 | 34.0 |
Common states (L2 on the 200 new DecisionGym tasks) and closed-loop success on the same tasks, where the paper reports them (appendix).
| Model | id | L1 BFCL tool choice | L2 common states | L3 success (200 new tasks) |
|---|---|---|---|---|
| AgentDecision-4B v1 | rl |
88.4 | 99.2 | 100.0 |
| AgentDecision-4B | e12 |
89.3 | 99.1 | 100.0 |
| StartLux-4B + recipe | e12c |
– | 99.6 | – |
| Jev (typesafe/jev-1.13) | jev |
89.9 | 91.5 | 83.0 |
| OpenAI Decisions API (gpt-6-luna) | oaidec |
90.6 | 90.9 | 78.5 |
| OpenJev (DiffusionGemma-26B-A4B) | openjev |
91.2 | 91.1 | 62.5 |
| OpenJev-27B (HF, FP8) | openjevhf |
90.2 | 92.4 | 63.0 |
| StartLux-Decision-27B (Q8_0) | sl27b |
90.8 | 93.9 | 63.0 |
| StartLux-Decision-9B | sl9b |
92.2 | 91.8 | 74.0 |
| StartLux-Decision-4B | sl4b |
91.3 | 89.1 | 60.0 |
| StartLux-Decision-2B | sl2b |
89.9 | 68.4 | 6.5 |
| StartLux-Decision-0.8B | sl0.8b |
88.2 | 48.3 | 17.5 |
| Intern-Decision-4B | intern |
88.2 | 75.2 | 26.5 |
| Imajev-4B | imajev |
87.9 | 76.9 | – |
| JevK5 v0.2 (4B) | jevk5 |
86.4 | 65.0 | – |
| decider-4b v2.1 | decider |
90.8 | 63.2 | – |
| Clef-Flash 9B | clefflash |
87.5 | 47.7 | – |
| Bosun 3.1 1.7B | bosun |
85.8 | 36.3 | – |
| Verdict 1.4 (151M) | verdict |
78.3 | 19.0 | – |
| CLM v0.1 (8B) | clm |
71.0 | 11.9 | – |
| Laya (421M) | laya |
79.8 | 11.0 | – |
| Qwen3-4B (untrained) | base |
– | 50.1 | – |
| Qwen3-4B + SFT (v1) | sft_v1 |
– | 99.2 | – |
| JevAgentRL-v2 (exploratory) | v2 |
– | 99.4 | – |
| Qwen3.5-0.8B scoring head (agent states) | e14a |
– | 99.2 | 100.0 |
| Qwen3.5-0.8B scoring head (agent states + generic mix) | e14ag |
– | 99.1 | – |
| Qwen3.5-0.8B scoring head (generic mix only) | e14g |
– | 23.9 | 0.0 |
| AgentDecision-4B (mixed+) | e16a |
– | 99.1 | 100.0 |
| StartLux-9B + recipe | e16b |
– | 99.3 | 100.0 |
| Qwen3.5-0.8B one-token read-out | e17gen |
– | 99.0 | – |
| Qwen3.5-0.8B with a trained defer option | e18f |
– | 99.1 | – |
The agent LLM alone (Gemini 3.5 Flash, no decision model) solved 100.0% of the 200 shifted tasks.
Licence and third-party content
- Licence: CC BY 4.0 for what we created: the recorded DecisionGym states, answer keys, task lists, our models' answers and the leaderboard.
- DecisionGym customers, orders and e-mail addresses are generated from templates. The data contains no personal information. The agent text in the states (tool arguments, questions to the customer) was written by Gemini 3.5 Flash, and some trajectories had their tool choices made by decision models (Jev, Intern-Decision-4B, AgentDecision-4B v1). Check Google's terms for Gemini output before you use the states commercially.
- Answers of third-party models are outputs of those models: commercial APIs (Jev by TypeSafe, the OpenAI
Decisions API) and open weights under their own licences (StartLux-Decision and OpenJev-27B weights are
CC BY-NC 4.0, the others mostly Apache-2.0; see
models). Check the provider's terms before you use them, for example as training targets. - L1 item ids and gold labels derive from BFCL v4 (Berkeley Function Calling Leaderboard, Apache-2.0, github.com/ShishirPatil/gorilla) and When2Call (NVIDIA, CC BY 4.0, huggingface.co/datasets/nvidia/When2Call). Their question texts are not included.
Citation
@misc{zhu2026jevagentharnessbenchmarkingdeployingtraining,
title={JevAgentHarness: Benchmarking, Deploying and Training Decision Models That Share Control with LLMs},
author={Kunlun Zhu and Tao Feng and Xu Han and Heng Wang and Ling Yang and Xiangru Tang and Jiaxuan You and Heng Ji},
year={2026},
eprint={2610.21412},
archivePrefix={arXiv},
primaryClass={cs.AI},
url={https://arxiv.org/abs/2610.21412},
}
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