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the drive to reach goals independent of rewards. Effective conflict resolution then requires that the individual be aware of the conflict styles of the opponent, as well as empathize with the perspective and needs of the adversary, in order to facilitate desirable behavior and outcomes. The US health care system create... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.435 | 0.844 | ["war_conflict"] | 495 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010206 | [
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hies, extended work hours, and emotional demands. Recognizing that conflict management is crucial to maintaining productivity, patient safety, and job satisfaction for health care professionals, The Joint Commission issued a Sentinel Event Alert 14 in 2008, which outlined recommendations on skills-based training and co... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.43 | 0.81 | ["career", "war_conflict", "management", "networking", "economy"] | 436 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010239 | [
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unprofessional behavior, and conflict resolution. Residency training is a conflict-prone period because of demands related to patient care, extended work hours, learning demands, evaluations, and hierarchies in the workplace, as well as personal and family matters. 15 The Accreditation Council for Graduate Medical Educ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.393 | 0.834 | ["communication", "career", "war_conflict", "education", "family"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010263 | [
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skills that allow residents to successfully negotiate conflict. Surveys have shown that residents have conflicts with individuals in 3 main categories: superiors, peers, and patients. 15 , 17 The reported ethical conflicts fall into 5 categories: honesty, respect of patient autonomy, doing no harm, understanding the li... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.413 | 0.854 | ["war_conflict", "management", "ethics", "negotiation"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010284 | [
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ons and be effective team members in order to optimize patient safety and quality of care. Few studies exist that examine conflict styles of residents or modes of practicing that could facilitate the development of an appropriate training program. In contrast, there are several studies 18 – 21 using the TKI to understa... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.486 | 0.852 | ["management", "war_conflict", "leadership"] | 483 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010306 | [
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n for practicing physicians and academic leaders. In the PubMed database, we searched the literature using “conflict styles” (222 hits), “Thomas-Kilmann Conflict Mode Instrument (TKI)” (2 hits), and “conflict resolution in resident physicians” (3 hits). We found only 1 study 27 on principles of conflict resolution in s... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.446 | 0.846 | ["war_conflict", "leadership", "management", "education"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010327 | [
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it is important to investigate conflict styles and resident performance. This is a pilot study to assess the TKI in predicting residents' performance during training. Our hypothesis was that the TKI would show significant associations with residents' performance during training and faculty evaluations using the ACGME c... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.412 | 0.846 | ["philosophy", "war_conflict", "education"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010348 | [
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ME-accredited residency program with 5 residents per year. The department consists of 20 full-time faculty members and a larger cadre of private clinicians who admit their patients to the medical center. The TKI is an ipsative or forced-choice measurement tool made up of 30 statement pairs, each illustrating 1 of the 5... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.347 | 0.842 | ["war_conflict", "decision_making"] | 448 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010381 | [
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escribes how they respond to conflict situations. Each conflict mode is represented a total of 12 times in the TKI; hence a maximum of score of 12 can be achieved for each mode. Norms for the TKI were developed from a group of managers at middle and upper levels of business and government organizations. 4 Scores are co... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.386 | 0.874 | ["war_conflict", "management", "governance"] | 501 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010421 | [
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he upper or lowest 25th percentile, respectively. The test-retest reliability of the TKI ranges from 0.61 to 0.68, and convergent validity has been determined. 4 The residency program embarked on a development program to improve team building, communication skills, and teaching abilities of the residents. As part of th... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.54 | 0.848 | ["communication", "management", "war_conflict", "family"] | 467 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010448 | [
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KI as they would respond at work and not at home. Our study is based on a convenience sample of 19 residents in the academic year 2007–2008 who took the TKI and who had their conflict mode percentiles calculated. Exempt status was granted by the Institutional Review Board since only de-identified information of educati... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.375 | 0.848 | ["education", "war_conflict", "family", "philosophy"] | 444 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010472 | [
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luations and scores could be used for this study. Faculty evaluate residents twice yearly using a standardized evaluation form based on the 6 ACGME competencies of patient care, medical knowledge, interpersonal and communication skills, professionalism, practice-based learning and improvement, and systems- based practi... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.358 | 0.81 | ["education", "communication", "innovation", "career", "philosophy"] | 414 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010494 | [
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ilizing an online program called New Innovations. The evaluations completed by 25 faculty members for the academic year 2007–2008 were compiled for this study. Likewise the standardized, postgraduate year-adjusted Council on Resident Education in Obstetrics and Gynecology (CREOG) examination scores for each resident wa... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.317 | 0.846 | ["education", "innovation"] | 506 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010516 | [
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ided major administrative service to the program. Contributors were residents who were democratically elected as the administrative chief residents and residents who voluntarily implemented the residency journal club and the medical students' clerkship. Concerning (n = 6) residents were those placed on remediation beca... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.366 | 0.826 | ["career"] | 469 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010537 | [
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their clinical duties without obtaining approval. In both cases, the individuals felt very “stressed” because of other issues and just could not “handle it.” A Student t test, χ 2 test, and Spearman rank correlation were used to compare and assess the association between conflict style scores with faculty evaluations, ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.397 | 0.834 | ["war_conflict"] | 432 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010557 | [
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alue of less than .05 was considered significant. Results A total of 19 residents in the program during the academic year 2007–2008 formed the basis of the study. Fifteen of the residents (79%) were women and 4 (21%) were men. Female residents had a significantly higher accommodating mode with no other differences note... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.505 | 0.86 | ["education", "philosophy"] | 487 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010577 | [
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erican, 1 Native American, and 1 Latino resident. Non-Hispanic whites had significantly higher competing percentiles but lower accommodating and avoiding percentiles ( table 2 ). Table 2. Significant Demographic Differences in Conflict Styles Among the Cohort of Residents (n = 19) Open in a new tab The mean percentile ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.333 | 0.852 | ["war_conflict"] | 488 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010596 | [
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a group was accommodating, followed by avoiding. The least preferred conflict style was collaborating, followed by competing. The most common quartiles were high accommodating with 15 residents (79%), high avoiding with 10 residents (53%), low collaborating with 10 residents (53%), high compromising with 6 residents (3... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.355 | 0.856 | ["war_conflict", "economy"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010616 | [
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tors, compared to all other residents, had significantly higher competing scores, with lower accommodating and avoiding scores ( table 3 ). Concerning residents, compared to all other residents, had lower collaborating with higher avoiding scores ( table 4 ). Contributing residents compared only to concerning residents... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.551 | 0.824 | ["economy"] | 430 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010635 | [
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d accommodating percentiles ( table 5 ). Table 3. Comparison of Conflict Modes Scores of Contributing Residents Versus All Other Residents Open in a new tab Table 4. Comparison of Conflict Modes Scores of Concerning Residents Versus All Other Residents Open in a new tab Table 5. Comparison of Conflict Modes of Contribu... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.547 | 0.864 | ["war_conflict", "economy"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010654 | [
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scores and faculty evaluations of 5 ACGME competencies. Compromising scores also had significant positive correlations with faculty evaluations on problem-based learning ( r = 0.59, P = .01) and professionalism ( r = 0.50, P = .03). There were also significant negative correlations between avoiding percentiles and facu... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.549 | 0.708 | ["career", "education", "communication"] | 480 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010674 | [
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d professionalism ( r = −0.54, P = .02). Table 6. Correlation Between Faculty Evaluations of Residents Using Accreditation Council for Graduate Medical Education (ACGME) Competencies and Residents' Collaborating Style Scores: Spearman Correlations Open in a new tab Discussion In this study, conflict styles seemed predi... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.376 | 0.836 | ["education", "career", "war_conflict", "economy"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010694 | [
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ores, while concerning residents had significantly lower collaborating scores. The goal of using the competing conflict style is to win without concern for others' goals. It is appropriately used when a tough decision must be made in a timely fashion. A study by Watson and Hoffman 28 found that low-level managers often... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.467 | 0.832 | ["management", "economy", "decision_making", "negotiation", "war_conflict"] | 428 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010715 | [
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ollaborative stances seen in high-level managers. This is comparable to the dynamics of a residency program in which residents may take the role of low-level managers and the faculty that of high-level managers. Dyadic effectiveness or constructiveness is defined as the extent to which conflict behavior produces better... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.409 | 0.828 | ["management", "war_conflict", "networking", "economy"] | 435 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010735 | [
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d improving the relationship between the parties. Van De Vliert et al 29 showed through field studies that the combination of competing followed by collaborating style leads to the most effective negotiations or dyadic effectiveness. This is compatible with our findings of higher competing scores in contributors and lo... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.578 | 0.83 | ["economy", "negotiation", "networking", "war_conflict"] | 446 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010755 | [
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dents were also predicted by conflict mode style. The collaborating conflict style showed positive correlations with faculty scores on 5 ACGME competencies. Collaboration is characterized by high assertion and cooperation ( figure 1 ), which enables a win-win solution via open dialogue. Residents with high compromising... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.579 | 0.832 | ["war_conflict", "economy", "communication", "career", "rhetoric"] | 484 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010775 | [
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olves moderate assertiveness and cooperativeness. Conversely, the avoiding conflict style correlated with lower evaluations on professionalism and problem-based learning. Avoidance is characterized by both low assertiveness and cooperation ( figure 1 ), which leads to neither party's needs being met. In such circumstan... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.573 | 0.84 | ["war_conflict", "communication", "career", "education"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010795 | [
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ions if the residents are assertive and cooperative. This parallels findings by Lee et al, 30 which demonstrated a positive association between higher clerkship grades and medical students who were more assertive and less reticent. Another factor in conflict style preference is culture. In our study, non-Hispanic white... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.549 | 0.83 | ["war_conflict", "economy", "education"] | 446 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010814 | [
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ores compared to their Asian American colleagues. This is comparable to a study 30 showing that non-Hispanic white medical students, when compared to underrepresented minority and Asian American medical students, reported higher levels of assertiveness and lower levels of reticence. These findings may be attributed to ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.517 | 0.846 | ["communication", "education"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010835 | [
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ing, associating it with high cognitive function, while quietness is considered mental passivity. However, Asian cultures tend to use “internal speech,” with meditation and silence perceived as pathways to higher thinking. 31 Sex is an important factor in conflict resolution. In our study, female residents were more li... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.394 | 0.848 | ["war_conflict", "education", "rhetoric"] | 502 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010855 | [
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ing is compatible with other health care studies. In female medical students, an association was found between high reticence scores and low assertiveness scores. 30 A study of internal medicine residents 32 showed that female residents reported more gender issues and chose less-assertive behaviors in clinical scenario... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.354 | 0.854 | ["education"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010875 | [
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till expected to be “assertive,” and women are expected to be “compassionate” and “yielding.” 33 Although female residents may be in positions of authority and may direct their patients' care, they may avoid using assertive styles that lead to potential “social penalties” for nonconformation to stereotypical female rol... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.379 | 0.844 | ["war_conflict", "economy", "philosophy"] | 499 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010895 | [
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t style was collaborating, followed by competing. Previous studies have demonstrated the influence of organizational status level on conflict-style selection. 33 , 34 Although studies differ in which conflict style is associated with higher organizational status, a positive correlation does exist between higher organiz... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.395 | 0.824 | ["war_conflict", "economy"] | 445 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010914 | [
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more often use avoiding and accommodating styles. 33 , 34 Similarly, nurses in older studies 19 , 20 had a preferred conflict style of compromise, while more-recent studies 18 , 21 show nurses using primarily accommodating followed by avoiding conflict styles. In this circumstance, lower-level status increases the like... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.386 | 0.848 | ["war_conflict", "negotiation"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010944 | [
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carry out effective patient care, conflict resolution between these team members is crucial. Since organizational status affects conflict style, a study examining the conflict styles used in nurse-resident interactions is important. Unique stressors felt by residents as a group may modify their conflict style. A force ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.456 | 0.848 | ["war_conflict", "leadership", "management", "education"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.010984 | [
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mbers trying to decrease conflict by reaching consensus without critically analyzing or discussing the situation. This leads to lower problem-solving efficacy and creativity. As the free flow of ideas is blocked, all group members begin to take on similar beliefs and attitudes. Supervisors should be aware of the possib... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.427 | 0.832 | ["war_conflict", "innovation", "education"] | 441 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011021 | [
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mitations This study has a number of limitations. First, there are concerns about the alpha reliability of the TKI, though many believe that it provides useful clinical data. 4 Second, the sample size is small and represents only residents from 1 institution in southern California; therefore, the results may not be gen... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.358 | 0.85 | ["education"] | 478 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011043 | [
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, and gender and ethnic mix, among other factors. A review of the literature shows that all previous studies using the TKI in health care providers 8 , 18 – 21 have referenced norms developed from a group of middle- and upper-level managers in business organizations; it is possible that this is an assumption and may no... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.401 | 0.852 | ["management"] | 455 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011066 | [
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provider-specific normogram with a larger sample. Finally, there may be an inherent bias in this study since the program directors collected all the information and supervised all the residents. Blinding of the original data was only possible after deidentification of the data for analysis. Although we had criteria for... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.399 | 0.828 | ["education", "philosophy"] | 439 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011088 | [
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ization is still subjective and not standardized. Despite these limitations, this study is important because it is the first reported study to assess conflict styles in residents and link it to performance during residency. Conclusions Our findings indicate that larger and more inclusive studies on conflict styles in r... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.439 | 0.854 | ["war_conflict", "education", "management", "philosophy"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011108 | [
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may reflect cultural influences apart from academic competence. A longitudinal study will be informative in assessing the influences of experience, training, and coaching on conflict styles and the impact on teamwork and patient safety. Our data suggest that residents who are successful in executing significant adminis... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.473 | 0.846 | ["management", "war_conflict", "economy", "education", "philosophy"] | 501 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011130 | [
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competing but low in avoiding and accommodating. Residents who are having problems adjusting to the residency program are likely to have the opposite profile. The conflict modes also seem to be able to predict residents' evaluations by faculty on the ACGME competencies. Supervisors should be aware of the possible role ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.419 | 0.848 | ["war_conflict"] | 498 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011150 | [
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edispose them to less aggressive conflict styles. In our residency program, all residents are taught self-awareness with instructions on emotional intelligence, including role play. Residents with concerning behavior receive individualized training, counseling, and guidance from the program director, mentors, and the o... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.38 | 0.682 | ["war_conflict", "management"] | 497 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011170 | [
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ion: implications for human resource development. Adv Developing Human Resources. 2002;4(1):62–79. [ Google Scholar ] 8. Rahim M. A., Psenicka C., Polychroniou P., et al. A model of emotional intelligence and conflict management strategies: a study in seven countries. International Journal of Organizational Analysis. 2... | https://pmc.ncbi.nlm.nih.gov/articles/PMC2931232/ | The Associations Between Residents' Behavior and the Thomas-Kilmann Conflict MODE Instrument - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.59 | 0.692 | ["leadership", "education", "management", "interview", "war_conflict"] | 509 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.011236 | [
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ersity of Minnesota, St Paul, Minnesota Find articles by Ann C Lowry 2, ✉ Author information Copyright and License information 1 Division of Health Policy and Management, Department of Health Administration, School of Public Health, University of Minnesota, Minneapolis, Minnesota 2 Division of Colon and Rectal Surgery,... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.463 | 0.674 | ["education", "strategy", "philosophy", "communication", "management"] | 423 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133494 | [
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orked with someone like that during their career. 4 In another study, 91% of nurses reported experiencing verbal abuse. 5 The impact of these interactions on mood is significant. In a real-time study, employees recorded interactions with a coworker or superior at four random intervals daily; the employees rated the int... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.325 | 0.846 | ["education", "career"] | 484 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133613 | [
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compare or analyze without an emotional overlay. Level 2 are misunderstandings in which two people understand the situation differently. Misunderstandings are common and can be minor, but can also escalate when stakes are high. If there are negative consequences such as missed events or obligations people tend fault an... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.363 | 0.84 | ["communication"] | 471 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133661 | [
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” and “I am concerned.” One must be aware of one's body language as well as tone and volume of voice. Common mistakes to avoid are trying to soften the message by mixing it with complimentary statements or using an overly familiar tone of voice initially before addressing the problem. Most people feel they are being ma... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.371 | 0.854 | ["communication", "war_conflict"] | 464 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133698 | [
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h participant during this step is very important. Asking clarifying questions without imposing one's own view of the situation is a skill that often requires practice. One must be aware of the tone and volume of voice to ensure that the environment remains respectful. Expressions of empathy such as “that sounds really ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.372 | 0.842 | ["decision_making", "crisis", "war_conflict", "philosophy"] | 455 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133747 | [
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offer more information when they seem reluctant. The technique involves statements about what you are observing (e.g., you seem down today) in the other person and then asking a question. The third technique, paraphrasing (P), is the restating of their responses in your own words which shows active listening and makes ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.343 | 0.834 | ["philosophy"] | 418 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133789 | [
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reaction does not constitute disruptive behavior. Rather it is the pattern of repeated episodes of significant inappropriate behavior. The typical behaviors are often divided into aggressive and passive aggressive categories. Aggressive behaviors include yelling, abusive language, intimidation, and physically aggressiv... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.503 | 0.814 | ["communication"] | 481 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133834 | [
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general or religious jokes, and implied threats. Despite estimates that only 3 to 6% of physicians qualify as disruptive physicians, 27 the negative impact on the health care system is significant. The behavior undermines morale and productivity as well as the quality of care and patient safety. For example, nurses are... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.361 | 0.856 | ["ethics"] | 474 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133878 | [
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rder or report a change in a patient's condition. According to the Joint Commission, these behaviors “can foster medical errors, contribute to poor patient satisfaction and to preventable adverse outcomes, increase the cost of care, and cause qualified clinicians, administrators, and managers to seek new positions in m... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.431 | 0.834 | ["management", "career"] | 461 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133939 | [
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ician for the meeting with advanced notice and provision of a private setting and respectful atmosphere. Often asking the physician to provide a self-assessment of their interactions with others is a good starting point that can be followed with the observations of specific disruptive behaviors. Strategies for change a... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.426 | 0.838 | ["strategy"] | 455 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.133984 | [
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):838–849. doi: 10.1111/j.1365-2923.2012.04322.x. [ DOI ] [ PubMed ] [ Google Scholar ] 8. Catchpole K RK, Giddings A EB, Hirst D T, Peek G J, De Leval M R. A method for measuring threats and errors in surgery. Cogn Technol Work. 2008;10:295–304. [ Google Scholar ] 9. Christian C K, Gustafson M L, Roth E M. et al. A pr... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.503 | 0.718 | ["education"] | 481 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.134024 | [
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58338d. [ DOI ] [ PubMed ] [ Google Scholar ] 28. Commission TJ Behaviors that undermine a culture of safety Joint Commission Sentinel Event Alert, 2008; (40). Available at: http://www.jointcommission.org/assets/1/18/SEA_40.PDF [ PubMed ] [ Google Scholar ] 29. Boards, F.o.S.M., Report of the Special Committee on Profe... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.528 | 0.696 | ["ethics", "career"] | 476 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.134082 | [
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, MN: Minnesota Physician Publishing, Inc.; 2013. Disruptive doctors; pp. 1,10–11,38. [ Google Scholar ] 33. Anger Management for Healthcare Professionals Program. [cited 2013 February 26, 2013] Available at: paceprogram.ucsd.edu 34. Program for Distressed Physicians. Center for Professional Health [cited 2013 March 3]... | https://pmc.ncbi.nlm.nih.gov/articles/PMC3835442/ | Conflict Management: Difficult Conversations with Difficult People - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.53 | 0.67 | ["career", "management"] | 460 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.134132 | [
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6 Q7 Q8 Al-Hamdan, Z., Norrie, P. and Anthony, D. (2014). [ 24 ] √ √ √ √ √ √ √ √ Milton, D. R., Nel, J. A., Havenga, W. and Rabie, T. (2015) [ 25 ] √ √ √ √ √ √ √ √ Sharma, T., Bhatia, M., Andrews, G. and Mahesh, R. (2021) [ 26 ] √ √ √ √ √ √ √ Johansen, M.L. and Cadmus, E. (2016) [ 27 ] √ √ √ √ √ √ √ √ Ahanchian, M.R., ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC11676306/ | Conflict Management in Nursing: Analyzing Styles, Strategies, and Influencing Factors: A Systematic Review - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.509 | 0.702 | [] | 478 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.256871 | [
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loyed the avoidance style, while in Sharma et al. (2021), only 5.4% adopted it [ 26 , 36 ]. Ardalan et al. (2017) found that avoidance had a mean score of 3.78 [ 30 ]. Johansen and Cadmus (2016) reported that 28% of nurses used the avoidant style, and Delak and Sirok (2022) found it was 42.3% [ 27 , 33 ]. Assi and Esha... | https://pmc.ncbi.nlm.nih.gov/articles/PMC11676306/ | Conflict Management in Nursing: Analyzing Styles, Strategies, and Influencing Factors: A Systematic Review - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.443 | 0.742 | [] | 496 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.256946 | [
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nagement styles among the surveyed nursing staff. In contrast, Al-Hamdan (2014) identified gender as a significant factor, with female nurses scoring higher in integrating and lower in avoiding styles compared to their male counterparts [ 24 ]. Additionally, the type of hospital influenced the use of integrating and co... | https://pmc.ncbi.nlm.nih.gov/articles/PMC11676306/ | Conflict Management in Nursing: Analyzing Styles, Strategies, and Influencing Factors: A Systematic Review - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.372 | 0.828 | ["governance"] | 425 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.256986 | [
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experienced and managerial nurses, while collaboration was favored by highly educated nurses. Similarly, Baddar et al. noted that younger nurses (under 30) preferred compromising and accommodating strategies, whereas older nurses (over 30) leaned towards collaboration. Bashir et al. (2022) also observed that younger nu... | https://pmc.ncbi.nlm.nih.gov/articles/PMC11676306/ | Conflict Management in Nursing: Analyzing Styles, Strategies, and Influencing Factors: A Systematic Review - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.421 | 0.82 | ["communication", "economy", "rhetoric", "management", "war_conflict"] | 440 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.257014 | [
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oined nurses working in a tertiary care hospital. The majority (97.4%) were aged between 20 and 30 years, while female nurses accounted for 71.7% of the participants. Approximately | https://pmc.ncbi.nlm.nih.gov/articles/PMC11676306/ | Conflict Management in Nursing: Analyzing Styles, Strategies, and Influencing Factors: A Systematic Review - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.326 | 0.606 | [] | 180 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.257035 | [
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earch in PubMed Search in MeSH Add to Search Workplace* Actions Search in PubMed Search in MeSH Add to Search LinkOut - more resources Full Text Sources Elsevier Science Medical MedlinePlus Health Information | https://pubmed.ncbi.nlm.nih.gov/17412040/ | Conflict management and resolution - PubMed | pubmed.ncbi.nlm.nih.gov | public_domain | false | 0.498 | 0.766 | ["philosophy"] | 208 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.376092 | [
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J Grad Med Educ . 2014 Jun;6(2):345–346. doi: 10.4300/JGME-D-14-00175.1 A Practical Approach to Conflict Management for Program Directors Matthew Mossanen Matthew Mossanen , MD Find articles by Matthew Mossanen , Susan S Johnston Susan S Johnston , EdD Find articles by Susan S Johnston , Jessica Green Jessica Green , B... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.584 | 0.866 | ["philosophy", "management", "war_conflict"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.496967 | [
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cense information ✉ Corresponding author: Byron D. Joyner, MD, MPA, Department of Urology, University of Washington, 1959 NE Pacific Street, Box 356510, Seattle, WA 98195, 206.685.1982, bjoyner@uw.edu Accreditation Council for Graduate Medical Education PMC Copyright notice PMCID: PMC4054741 PMID: 24949146 The Challeng... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.522 | 0.818 | ["crisis", "education", "war_conflict", "philosophy"] | 449 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497081 | [
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resolving conflicts in their residency programs. 1 Potential sources of conflict may be categorized into subtypes such as resident-patient, resident-resident, resident-faculty, and faculty-faculty. 2 Although sources of conflict are innumerable, certain recurring themes underline most: deficiencies in communication, la... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.403 | 0.832 | ["war_conflict", "communication"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497134 | [
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ribute to developing competency in interpersonal and communication skills and in professionalism. Moreover, by learning to handle conflict, program directors, faculty, and residents improve in their capacity to promote the welfare of the workplace, enhance collegiality, and ensure an optimal environment for patient saf... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.449 | 0.846 | ["war_conflict", "education", "communication", "career"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497176 | [
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faculty may benefit from a structured approach to discovering conflict resolution strategies. The purpose of this “Rip Out” is to provide a practical approach to conflict management within residency programs. What Is Known A Framework for Approaching Conflict As a practical framework for approaching conflict situations... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.588 | 0.834 | ["war_conflict", "management"] | 485 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497215 | [
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ns: cooperativeness and assertiveness ( figure ). 4 Cooperativeness is the extent to which an individual attempts to satisfy another's concerns, whereas assertiveness is the extent to which an individual attempts to satisfy his or her own concerns. The TKI conflict management strategies have also been tailored specific... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.428 | 0.854 | ["management", "war_conflict"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497256 | [
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ave incompatible goals or contradictory opinions. FIGURE. Open in a new tab Thomas-Kilmann Conflict Framework Rip Out action items Programs should: Recognize that conflict affects the learning environment, and skill sets align with Accreditation Council for Graduate Medical Education competencies. Invite residents and ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.401 | 0.822 | ["war_conflict", "education"] | 448 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497285 | [
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everal anonymous scenarios provided by the group. Meet as a group, led by an experienced moderator, to discuss methods of conflict resolution and to gradually build a consensus around appropriate strategies and professional behaviors. Establish an annual or semiannual conference setting. Conflict Management Styles Resi... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.601 | 0.842 | ["management", "war_conflict", "career", "economy"] | 503 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497310 | [
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in feelings of powerlessness or self-devaluation. In reality, each strategy may have value depending on the conflict context. To illustrate each management style, an example scenario is discussed: An attending tells a junior resident, in an intimidating manner, to give a patient a 1-week course of antibiotics after sur... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.394 | 0.854 | ["strategy", "management", "war_conflict"] | 495 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497336 | [
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hat the duration of antibiotics may be excessive. Competing assumes that only one individual can win, potentially at the expense of team morale or patient concerns. Individuals who aggressively pursue personal concerns or agendas may do so at the expense of others. This approach is often described as a “win-lose” appro... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.521 | 0.846 | ["management", "ethics", "philosophy"] | 467 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497361 | [
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, the resident refuses to write the prescription. Avoiding involves repeatedly denying the existence of conflict in the health care setting, suppressing feelings in the short term, and ultimately failing to solve the problem. Avoiding conflict may result in dangerous or disrespectful situations and undermine teamwork. ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.516 | 0.854 | ["war_conflict", "management"] | 499 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497403 | [
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ics, rationalizing to herself that the risk of C. diff is probably low. Collaborating requires confronting the issue and problem solving in a team-oriented manner. This approach provides the most possibilities for constructive solutions but may require the most energy. In this scenario, the resident asks the attending ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.431 | 0.856 | ["management", "decision_making", "economy"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497451 | [
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ecide to obtain an infectious disease consultation. Accommodating occurs when individuals neglect their personal concerns to satisfy the needs or demands of others—a kind of “smoothing over” of the issues—which may require placing the requests of others first. In this scenario, the resident prescribes the antibiotics, ... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.522 | 0.85 | [] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497476 | [
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y satisfies both parties (reaching a middle ground). In this scenario, the resident suggests a shorter course of antibiotics and a course of probiotics. How You Can Start TODAY Ask residents to provide descriptions of recently encountered scenarios or situations that resulted in conflict. Compile resident conflict case... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.555 | 0.846 | ["war_conflict", "management"] | 480 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497525 | [
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reflection and resolution of the conflict cases. Through this discussion, participants identify respective merits in each conflict management style. Use the TKI framework to generate strategies the residents might employ to resolve conflict effectively and appropriately in the future. Compose an ongoing compendium of c... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.401 | 0.852 | ["war_conflict", "management"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497585 | [
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re likely to be highlighted, there will also be recurrent themes and new ways to understand conflict within the high-stakes environment of health care. What You Can Do LONG TERM Establish a semiannual forum (ie, didactic session or educational conference) in which residents are invited to submit cases that involved con... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.53 | 0.844 | ["war_conflict", "education"] | 457 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497613 | [
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the field is best suited to guide the discussion. Emphasize the application of the conflict resolution model. Working with 1 model may help promote professional conflict resolution that is more likely to yield positive outcomes. Engender the participation of faculty: Determine criteria for conflict from the perspective... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.393 | 0.852 | ["war_conflict", "management", "career", "resume"] | 511 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497643 | [
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hich articles relating to conflict management can be discussed. Expect evolution of the forum. Accepting change in the needs of residency programs will allow program directors to devise a session that is shaped to fit the needs of their own unique residency program. Footnotes All authors are at the University of Washin... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.378 | 0.856 | ["education", "management", "war_conflict"] | 512 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497686 | [
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Jessica Green, BA, is Program Administrator, Department of Urology; and Byron D. Joyner, MD, MPA, is Professor and Program Director, Department of Urology, and Associate Dean for Graduate Medical Education, School of Medicine. Resources 1. Bing-You R, Wiltshire W, Skolfield J. Leadership development for program directo... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.563 | 0.692 | ["leadership", "education", "interview"] | 462 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497727 | [
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ticle ] [ PubMed ] [ Google Scholar ] 2. Gladu R. A multilevel mediation approach to conflict management in a family practice residency program. Fam Med. 2001;33(8):573–576. [ PubMed ] [ Google Scholar ] 3. Andrew LB. Conflict management, prevention, and resolution in medical settings. Physician Exec. 1999;25(4):38–42.... | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.584 | 0.7 | ["war_conflict", "management", "decision_making", "family"] | 504 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497751 | [
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nstrument. Educ Psychol Meas. 1977;37(2):309–325. doi:10.1177/001316447703700204. [ Google Scholar ] 5. Saltman DC, O'Dea NA, Kidd MR. Conflict management: a primer for doctors in training. Postgrad Med J. 2006;82(963):9–12. doi: 10.1136/pgmj.2005.034306. [ DOI ] [ PMC free article ] [ PubMed ] [ Google Scholar ] | https://pmc.ncbi.nlm.nih.gov/articles/PMC4054741/ | A Practical Approach to Conflict Management for Program Directors - PMC | pmc.ncbi.nlm.nih.gov | public_domain | false | 0.57 | 0.642 | ["management", "war_conflict"] | 314 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.497775 | [
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a nursing team for an assigned group of clients. The RN follows the standards of care known as the nursing process (assessment, diagnosis, outcome identification, planning, implementation of interventions, and evaluation). Licensed practical/vocational nurses (LPNs/VNs) complete a state-approved practical nursing progr... | https://www.ncbi.nlm.nih.gov/books/NBK613073/ | Chapter 1 Leadership Principles - Health Alterations - NCBI Bookshelf | ncbi.nlm.nih.gov | public_domain | false | 0.335 | 0.832 | ["strategy", "management", "philosophy"] | 477 | Confrlict Resolution Leadership | topic | 2026-03-25T22:54:06.619072 | [
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