text stringlengths 19 512 | source_url stringclasses 42
values | source_title stringclasses 42
values | source_domain stringclasses 29
values | license_type stringclasses 2
values | attribution_required bool 1
class | attribution_text stringclasses 1
value | license_url stringclasses 1
value | relevance_score float64 0.1 1 | quality_score float64 0.54 0.9 | topics stringlengths 2 81 | character_count int64 19 512 | subject_name stringclasses 1
value | subject_type stringclasses 1
value | extraction_date stringdate 2026-03-21 18:11:37 2026-03-21 18:11:41 | embedding listlengths 384 384 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ed employee while at the same time claiming that resolution procedures are open and available. This technique has been used repeatedly in conflicts involving race and sex discrimination. Secrecy. Oftentimes, managers will attempt to reduce conflict through secrecy. Some feel that by taking secretive actions, controvers... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.7 | 0.856 | ["war_conflict", "management", "decision_making", "crisis", "salary"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008245 | [
-0.0753379687666893,
0.1459294855594635,
0.018197009339928627,
0.027850259095430374,
0.02652556449174881,
0.036251671612262726,
0.0924321860074997,
-0.09433555603027344,
0.08707737177610397,
0.052483800798654556,
0.025227971374988556,
0.04555889964103699,
-0.061283379793167114,
-0.02359537... | ||
policy makes it more difficult for employees to feel inequitably treated. Essentially, this is a “what they don’t know won’t hurt them” strategy. A major problem of this approach is that it leads to distrust of management. When managerial credibility is needed for other issues, it may be found lacking. Character Assass... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.922 | 0.83 | ["management", "strategy", "crisis"] | 421 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008300 | [
0.013194385915994644,
0.10747690498828888,
0.07749252021312714,
-0.025544244796037674,
0.016550542786717415,
0.010325160808861256,
0.04381716623902321,
-0.05301038920879364,
0.04031457379460335,
0.05327275022864342,
0.058845099061727524,
0.11027024686336517,
0.01825650781393051,
-0.0341724... | ||
to be discussed here is character assassination . The person with a conflict, perhaps a woman claiming sex discrimination, is labeled a “troublemaker.” Attempts are made to discredit her and distance her from the others in the group. The implicit strategy here is that if the person can be isolated and stigmatized, she ... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.7 | 0.87 | ["war_conflict", "strategy"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008342 | [
-0.011906733736395836,
0.10565054416656494,
-0.01546370331197977,
0.04732827469706535,
-0.015439221635460854,
0.04687421768903732,
0.06164222210645676,
-0.04852486029267311,
-0.01248734537512064,
-0.04200460761785507,
0.05055054649710655,
-0.015330234542489052,
-0.007371916901320219,
-0.01... | ||
lict On the more positive side, there are many things managers can do to reduce or actually solve dysfunctional conflict when it occurs. These fall into two categories: actions directed at conflict prevention and actions directed at conflict reduction. We shall start by examining conflict prevention techniques, because... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.91 | 0.832 | ["war_conflict", "management"] | 459 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008383 | [
0.033429257571697235,
0.06059614568948746,
0.0542461983859539,
0.00967234093695879,
0.009565971791744232,
0.021847685799002647,
-0.04946386441588402,
-0.06595932692289352,
0.01588909700512886,
0.017919862642884254,
0.015166970901191235,
0.06975163519382477,
0.005324922036379576,
0.04777949... | ||
sizing organization-wide goals and effectiveness. Focusing on organization-wide goals and objectives should prevent goal conflict. If larger goals are emphasized, employees are more likely to see the big picture and work together to achieve corporate goals. Providing stable, well-structured tasks. When work activities ... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.684 | 0.816 | ["war_conflict"] | 420 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008423 | [
0.08924288302659988,
0.09849318116903305,
0.026581911370158195,
-0.041780851781368256,
0.03913012892007828,
-0.0023254244588315487,
-0.0038833902217447758,
0.02563536912202835,
-0.027550382539629936,
-0.007243944797664881,
-0.02140631340444088,
0.03920755535364151,
-0.049478232860565186,
0... | ||
ployees, conflict should be less likely to occur. Conflict is most likely to occur when task uncertainty is high; specifying or structuring jobs minimizes ambiguity. Facilitating intergroup communication. Misperception of the abilities, goals, and motivations of others often leads to conflict, so efforts to increase th... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.7 | 0.848 | ["war_conflict", "communication", "management", "motivation", "career"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008467 | [
0.006527711637318134,
-0.0016158148646354675,
0.027899179607629776,
-0.025140076875686646,
0.06264528632164001,
-0.054886817932128906,
0.03894868865609169,
-0.0031168421264737844,
0.043987151235342026,
-0.04230179265141487,
-0.007017030846327543,
0.01752343773841858,
0.026292642578482628,
... | ||
en diminish, and greater intergroup teamwork becomes possible. Avoiding win-lose situations. If win-lose situations are avoided, less potential for conflict exists. When resources are scarce, management can seek some form of resource sharing to achieve organizational effectiveness. Moreover, rewards can be given for co... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.688 | 0.822 | ["management", "war_conflict", "philosophy"] | 441 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008509 | [
-0.03343160077929497,
0.029218828305602074,
-0.010883290320634842,
-0.006187897641211748,
0.07176966965198517,
0.02595708519220352,
0.028920873999595642,
-0.028972653672099113,
0.03643784672021866,
0.02159496583044529,
-0.007451355457305908,
-0.014164905063807964,
0.04645101726055145,
0.06... | ||
in which groups seek solutions acceptable to all. These points bear a close resemblance to descriptions of the so-called Japanese management style. In Japanese firms, considerable effort is invested in preventing conflict. In this way, more energy is available for constructive efforts toward task accomplishment and com... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.685 | 0.82 | ["war_conflict", "management"] | 425 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008541 | [
-0.026166774332523346,
0.036634236574172974,
0.046951863914728165,
0.010285614989697933,
0.0173351913690567,
-0.00790315866470337,
0.08374838531017303,
-0.024890460073947906,
0.025639815255999565,
0.03379075601696968,
0.06516997516155243,
0.04440920054912567,
-0.0011609671637415886,
0.0103... | ||
rable destructive conflict is prevented is Intel. Sustainability and Responsible Management: Constructive Conflict that Leads to Championships Dealing with conflict lies at the heart of managing any business. Confrontation—facing issues about which there is disagreement—is avoided only at a manager’s peril. Many issues... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.688 | 0.826 | ["management", "war_conflict", "negotiation"] | 441 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008573 | [
0.0065858736634254456,
0.04913579300045967,
0.0277754757553339,
0.04011260345578194,
0.05509880557656288,
-0.0008449314627796412,
-0.017485614866018295,
-0.04601922631263733,
-0.013304187916219234,
0.016453923657536507,
-0.01003627572208643,
0.06238238140940666,
0.0474860742688179,
0.01003... | ||
must be solved. They are not going to disappear. This philosophy not only applies to business but to sports dynamics as well. Take two NBA all-stars, Kobe Bryant and Shaquille O’Neal. Although they are world-renowned athletes now, when they first started in the NBA, there was plenty of conflict that could have caused t... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.698 | 0.872 | ["leadership", "career", "war_conflict", "philosophy"] | 491 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008616 | [
0.03884018212556839,
0.06751654297113419,
-0.022797677665948868,
-0.04332556203007698,
0.0057451301254332066,
0.05390818044543266,
0.025746144354343414,
-0.056851498782634735,
0.08395593613386154,
0.03654998540878296,
-0.05306229367852211,
0.14787165820598602,
0.04298995062708855,
0.011759... | ||
court with his size and leadership from day one. Four years later, Kobe Bryant, the youngest player to start in the NBA was brought onto the same team: the Los Angeles Lakers. The two were not fast friends, and the trash talk started as Bryant publicly criticized his teammate—and continued for years. Ultimately in 1999... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.916 | 0.848 | ["leadership", "management", "innovation", "war_conflict"] | 437 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008660 | [
-0.002642095787450671,
0.0002864045382011682,
-0.027048762887716293,
-0.09190673381090164,
0.002969426568597555,
0.01447303406894207,
0.0892338976264,
0.02762082777917385,
0.03334757685661316,
0.03501425310969353,
0.0377686470746994,
0.0535169392824173,
0.07579072564840317,
-0.010057379491... | ||
ve approach to their conflict changed everything. Instead of seeing this tension and ignoring it, or chastising the players for their feud, he used their skills to develop a new way of playing the game. O’Neal brought power and strength to the court, while Bryant was fast and a great shooter. Jackson developed a way of... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.999 | 0.872 | ["war_conflict"] | 497 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008697 | [
-0.0027823280543088913,
0.06643200665712357,
-0.04886038973927498,
-0.05569589138031006,
-0.055849988013505936,
0.004484512377530336,
0.06911902874708176,
-0.005281281191855669,
0.059752825647592545,
0.04023919627070427,
-0.06444215029478073,
0.06859032064676285,
0.06853325664997101,
-0.02... | ||
e. The outcome: three NBA championships in a row. While many may have just ignored or tried to separate the two superstars, Jackson was innovative in his approach, saw the opportunity in using the conflict to create a new energy, and was able to build a very successful program. Questions: What was the key to the succes... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.994 | 0.866 | ["management", "war_conflict"] | 469 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008729 | [
-0.0012941150926053524,
0.10084816068410873,
-0.014630613848567009,
-0.05225921794772148,
-0.004716893192380667,
-0.008793878369033337,
0.028626153245568275,
0.03670825436711311,
0.021962767466902733,
0.01895769312977791,
-0.04849100857973099,
0.02768220566213131,
-0.006071523763239384,
-0... | ||
ere in conflict and causing tension on your team? What strategies would have been important to employ with these two individuals to resolve the conflict? Sources: J. DeGraff, “3 Legendary Creative Conflicts That Sparked Revolutionary Innovation,” Huffington Post , September 26, 2017, https://www.huffingtonpost.com/entr... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.682 | 0.54 | ["war_conflict", "innovation", "management"] | 412 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008764 | [
-0.032487206161022186,
0.03762204572558403,
0.003324812278151512,
-0.06172885000705719,
0.02608138509094715,
0.0286338422447443,
0.00684912595897913,
0.048303063958883286,
-0.02903093211352825,
0.0015088033396750689,
-0.03468797355890274,
0.06643490493297577,
-0.010292020626366138,
-0.0185... | ||
ed-revolutionary_us_59c85a9de4b08d66155043d6 ; K. Soong, “‘I owe you an apology’: Shaquille O’Neal explains why he loves Kobe Bryant years after feud,” Washington Post , February, 17, 2017, https://www.washingtonpost.com/news/early-lead/wp/2018/02/17/i-owe-you-an-apology-shaquille-oneal-explains-why-he-loves-kobe-bryan... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.1 | 0.544 | [] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008797 | [
0.002177796559408307,
0.04332968220114708,
0.05611962080001831,
-0.04187730327248573,
-0.011248825117945671,
0.0609717071056366,
0.11015622317790985,
0.01901266537606716,
0.07958383858203888,
0.042697321623563766,
-0.060603220015764236,
0.050656016916036606,
0.12303910404443741,
-0.0344909... | ||
, March 9, 2018, https://bleacherreport.com/articles/2763468-kobe-bryant-discusses-getting-into-fist-fight-with-shaquille-oneal . Strategies for Reducing Conflict Where dysfunctional conflict already exists, something must be done, and managers may pursue one of at least two general approaches: they can try to change e... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.896 | 0.832 | ["war_conflict", "management"] | 511 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008836 | [
0.07802199572324753,
0.05614171177148819,
0.03754086047410965,
-0.04570256173610687,
-0.059710707515478134,
0.07887530326843262,
0.036090366542339325,
-0.05655591934919357,
0.0476561114192009,
0.015182189643383026,
-0.01549726352095604,
0.07149842381477356,
0.04909627512097359,
-0.03981735... | ||
ll dislike one another; the conflict simply becomes less visible as the groups are separated from one another. Changing attitudes, on the other hand, often leads to fundamental changes in the ways that groups get along. However, it also takes considerably longer to accomplish than behavior change because it requires a ... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.685 | 0.832 | ["war_conflict"] | 424 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008868 | [
0.035665739327669144,
0.0870664119720459,
0.03900358825922012,
-0.04825897142291069,
0.04567845165729523,
0.03020499460399151,
-0.028918728232383728,
-0.027961529791355133,
0.10167864710092545,
-0.025323517620563507,
0.01010508369654417,
0.054565031081438065,
0.0055575319565832615,
-0.0484... | ||
reduction strategies are shown in Exhibit 14.5 . The techniques should be viewed as a continuum, ranging from strategies that focus on changing behaviors near the top of the scale to strategies that focus on changing attitudes near the bottom of the scale. Physical separation. The quickest and easiest solution to confl... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.907 | 0.854 | ["war_conflict"] | 469 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008904 | [
0.03227619826793671,
0.08358925580978394,
0.03603578731417656,
0.005170073825865984,
0.013902844861149788,
-0.0004612563643604517,
-0.021563587710261345,
-0.03971708565950394,
0.0008351916330866516,
0.01785973459482193,
0.044095441699028015,
0.0625164657831192,
-0.014445561915636063,
0.020... | ||
task or do not need a high degree of interaction. Though this approach does not encourage members to change their attitudes, it does provide time to seek a better accommodation. Use of rules and regulations. Conflict can also be reduced through the increasing specification of rules, regulations, and procedures. This ap... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.998 | 0.846 | ["war_conflict"] | 489 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008942 | [
0.028528133407235146,
0.07978163659572601,
-0.023687083274126053,
-0.0709013044834137,
0.0000103424963526777,
-0.040281325578689575,
0.03265929967164993,
0.02892075479030609,
-0.023663362488150597,
0.01638823375105858,
0.02619195729494095,
0.039271146059036255,
0.005976926069706678,
0.0070... | ||
re not modified. Limiting intergroup interaction. Another approach to reducing conflict is to limit intergroup interaction to issues involving common goals. Where groups agree on a goal, cooperation becomes easier. An example of this can be seen in recent efforts by firms in the United States and Canada to work togethe... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.904 | 0.846 | ["crisis", "war_conflict"] | 480 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.008980 | [
-0.028085414320230484,
0.06010480225086212,
0.022580279037356377,
-0.046944089233875275,
0.0007479723426513374,
-0.028079742565751076,
-0.011014347895979881,
-0.032772842794656754,
-0.04964100942015648,
-0.011968535371124744,
0.015593401156365871,
0.03384121134877205,
-0.019955545663833618,
... | ||
-spanning role between two groups or departments. To be trusted, integrators must be perceived by both groups as legitimate and knowledgeable. The integrator often takes the “shuttle diplomacy” approach, moving from one group to another, identifying areas of agreement, and attempting to find areas of future cooperation... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.394 | 0.832 | ["negotiation", "diplomacy", "education"] | 468 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009015 | [
0.003745652735233307,
0.0016533051384612918,
0.012380538508296013,
-0.0439763180911541,
-0.02221742644906044,
-0.07949589937925339,
0.06362365931272507,
-0.032644122838974,
0.007850980386137962,
-0.019922563806176186,
0.0038023521192371845,
-0.05515171214938164,
0.03513171151280403,
0.0178... | ||
ace to discuss their basic areas of disagreement. The hope is that through open discussion and negotiation , means can be found to work out problems. Contract negotiations between union and management represent one such example. If a “win-win” solution can be identified through these negotiations, the chances of an acc... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.692 | 0.842 | ["negotiation", "management", "war_conflict"] | 458 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009053 | [
-0.03198876604437828,
0.021715708076953888,
-0.05956747382879257,
-0.047371506690979004,
-0.05693364143371582,
0.026636825874447823,
0.06552213430404663,
0.004906044341623783,
0.05256089195609093,
-0.026362713426351547,
-0.03685908764600754,
-0.036284662783145905,
-0.024387476965785027,
0.... | ||
ction of this chapter.) Third-party consultation. In some cases, it is helpful to bring in outside consultants for third-party consultation who understand human behavior and can facilitate a resolution. A third-party consultant not only serves as a go-between but can speak more directly to the issues, because she is no... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.7 | 0.86 | ["ethics"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009088 | [
0.007889850996434689,
-0.03526468575000763,
-0.10247879475355148,
-0.05932210758328438,
-0.0885705053806305,
0.02808968909084797,
0.0630011260509491,
0.008215947076678276,
0.042921025305986404,
-0.07357418537139893,
0.04222934693098068,
0.03328104317188263,
-0.03324244171380997,
-0.0168365... | ||
, values, and attitudes of other members; communication is thus increased. When those rotated are accepted by the receiving groups, change in attitudes as well as behavior becomes possible. This is clearly a long-term technique, as it takes time to develop good interpersonal relations and understanding among group memb... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.1 | 0.85 | ["communication", "strategy", "management", "ethics"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009126 | [
0.02830083668231964,
0.0348169319331646,
-0.02158687636256218,
-0.013359560631215572,
-0.05185331031680107,
-0.029236488044261932,
0.028630202636122704,
-0.04462449252605438,
0.00813937559723854,
-0.021204015240073204,
0.05563250929117203,
0.03735137730836868,
0.03268337994813919,
0.043721... | ||
ps to work together to achieve overall success—for example, when company survival is threatened. The threat of a shutdown often causes long-standing opponents to come together to achieve the common objective of keeping the company going. Use of intergroup training. The final technique on the continuum is intergroup tra... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.392 | 0.836 | [] | 462 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009155 | [
-0.06103099510073662,
-0.013464655727148056,
-0.05303535237908363,
0.02314777299761772,
0.054032664746046066,
0.07692965120077133,
0.03223308548331261,
0.015014882199466228,
-0.00538159254938364,
-0.023737141862511635,
-0.008452658541500568,
0.07389570772647858,
-0.004941028542816639,
0.01... | ||
tively permanent mechanisms for working together. Structured workshops and training programs can help forge more favorable intergroup attitudes and, as a result, more constructive intergroup behavior. Exhibit 14.5 Conflict Reduction Strategies Source: Adapted from concepts in E. H. Neilsen, “Understanding and Managing ... | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.916 | 0.668 | ["management", "war_conflict", "governance", "family"] | 437 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009196 | [
-0.03005659393966198,
0.060425516217947006,
-0.03570931777358055,
-0.02352280728518963,
-0.05720706656575203,
-0.021537307649850845,
-0.012982298620045185,
-0.04518335685133934,
0.010788409039378166,
-0.011813310906291008,
0.008274950087070465,
0.04789424687623978,
0.025860946625471115,
0.... | ||
tergroup Relations (Homewood, III.: Irwin, 1972). (Attribution: Copyright Rice University, OpenStax, under CC BY-NC-SA 4.0 license) Describe conflict strategies that seldom work. What are the strategies that managers can use that can reduce conflict? | https://openstax.org/books/organizational-behavior/pages/14-3-resolving-conflict-in-organizations | 14.3 Resolving Conflict in Organizations - Organizational Behavior | OpenStax | openstax.org | unknown | false | 0.65 | 0.618 | ["war_conflict", "management", "family", "education"] | 250 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.009236 | [
0.025675585493445396,
0.05209021642804146,
0.008316902443766594,
0.00011810490832431242,
-0.03261006250977516,
0.03132051229476929,
-0.02805209718644619,
-0.07704924792051315,
0.04289594665169716,
0.024727405980229378,
-0.004617867525666952,
0.053365882486104965,
-0.020458655431866646,
0.0... | ||
n Adjunct Associate Professor of Business Management Division Read full bio Jeffrey Golde Adjunct Assistant Professor of Business Management Division Read full bio All certificate images are for illustrative purposes only and may be subject to change at the discretion of Columbia Business School Executive Education. Co... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.319 | 0.824 | ["education", "strategy", "management"] | 428 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125277 | [
0.03837620094418526,
-0.025365345180034637,
0.050268564373254776,
-0.0033865859732031822,
-0.03553998842835426,
0.014820306561887264,
-0.010464352555572987,
0.04212546721100807,
0.023703910410404205,
0.053069453686475754,
-0.047871895134449005,
0.015533240512013435,
-0.0796658843755722,
0.... | ||
ze your learning journey with in-person and online programs (price will vary depending on the program type and length). Are there any tuition assistance or scholarships? At Columbia Business School Executive Education , we offer non-degree and non-credit-based professional development programs to the global business co... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.383 | 0.82 | ["education", "career"] | 414 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125358 | [
0.02402290515601635,
0.02605913020670414,
0.05734693259000778,
0.028858430683612823,
0.011154526844620705,
0.0479133278131485,
-0.04100455716252327,
0.05516587197780609,
0.040172331035137177,
0.024110935628414154,
-0.019207686185836792,
-0.012587662786245346,
-0.05901036411523819,
-0.04293... | ||
Leadership Skills Programs Leadership shows up in moments that don’t fit neatly into frameworks – when information is incomplete, opinions conflict, and decisions have real consequences. These programs focus on the skills leaders draw on in those moments. Across decision-making, influence, negotiation, and communicatio... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.988 | 0.818 | ["leadership", "decision_making", "war_conflict", "communication", "negotiation"] | 442 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125407 | [
-0.04428063705563545,
0.043267328292131424,
0.06257135421037674,
-0.0025366758927702904,
0.013252896256744862,
-0.01724153757095337,
-0.022066205739974976,
-0.015360550954937935,
0.014704986475408077,
0.029353130608797073,
-0.06152237951755524,
0.0984070897102356,
-0.041435450315475464,
0.... | ||
build alignment, and move organizations forward. Negotiation Strategies: Creating and Maximizing Value In three days, improve your negotiation skills with the tools needed to understand different communication styles, avoid common decision-making traps, strengthen conflict resolution skills, and improve your ability to... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 1 | 0.838 | ["negotiation", "war_conflict", "communication", "decision_making"] | 510 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125454 | [
0.0031362224835902452,
0.052175816148519516,
-0.027938852086663246,
-0.004282036796212196,
-0.10168351233005524,
-0.0012694998877122998,
-0.042309198528528214,
-0.07292935252189636,
0.04491071775555611,
-0.01498718187212944,
-0.024737389758229256,
-0.047640360891819,
-0.027606889605522156,
... | ||
three days, gain new insights, tools, and skills to inform and optimize your business strategies by better understanding and influencing people’s behavior whether it’s consumers, coworkers, or clients. For executives at all levels. Learn More Persuasion: Influencing Without Authority In three days, gain a full range of... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.4 | 0.846 | ["rhetoric", "negotiation", "philosophy"] | 498 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125495 | [
0.02379690855741501,
-0.007445675320923328,
-0.028235211968421936,
-0.017285026609897614,
0.020124105736613274,
0.0034730038605630398,
0.01322881318628788,
-0.0392654612660408,
0.021211566403508186,
-0.060877326875925064,
-0.012425023131072521,
0.030020203441381454,
-0.005749579519033432,
... | ||
ne, in a small group, or in a large organization. For executives at all levels. Learn More Leadership Intelligence in the Era of AI In four days, build the leadership intelligence required to make better decisions in a world flooded with data and AI-driven insight. Leadership Intelligence in the Era of AI develops Quan... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.903 | 0.852 | ["leadership", "decision_making", "management"] | 484 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125536 | [
0.03323761001229286,
0.02586660347878933,
-0.00036773885949514806,
0.03444821015000343,
-0.01688133180141449,
-0.05513330176472664,
-0.03788439929485321,
-0.0010291039943695068,
0.06110069155693054,
0.04309806227684021,
0.004444024059921503,
3.5282644716971845e-7,
0.04871315136551857,
0.03... | ||
ions, and lead teams with clarity and confidence. For executives at all levels. Learn More The Strategic Leader Program: How to Excel as Your Responsibility Increases In four days, explore the next-level leadership styles necessary to navigate external environments, read early signs of disruption, and drive the organiz... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.917 | 0.828 | ["leadership", "strategy", "management"] | 436 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125569 | [
0.030589157715439796,
0.0637524276971817,
0.0561651736497879,
-0.005926754325628281,
-0.01652885600924492,
0.029274316504597664,
-0.03468656912446022,
0.014522525481879711,
0.040473923087120056,
0.025793086737394333,
-0.000024714465325814672,
0.03401941806077957,
0.047155916690826416,
0.02... | ||
certainty. For upper- to senior-level executives. Learn More Leading Strategic Growth and Change In five days, discover the process needed to find opportunities, launch new ventures, and lead necessary changes that revitalize and transform an organization in times of uncertainty. For upper- to senior-level executives. ... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 1 | 0.84 | ["leadership", "communication", "strategy", "management", "motivation"] | 501 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125601 | [
0.03403112292289734,
0.003523434977978468,
0.07135551422834396,
0.03478414565324783,
0.005885446444153786,
-0.057359449565410614,
-0.08003292232751846,
-0.020591475069522858,
0.022839047014713287,
-0.023780837655067444,
0.0158748347312212,
0.044862814247608185,
0.04147547855973244,
-0.0294... | ||
re teams, foster trust, and lead with confidence. For C-suite leaders and high-potential professionals. Learn More Robert N. Bontempo Academic Director in Executive Education Adjunct Professor of Business Read full bio Steve Martin CEO, Influence at Work Stephan Meier James P. Gorman Professor of Business Chair of Mana... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.295 | 0.854 | ["management", "education", "leadership", "strategy", "career"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125635 | [
0.012803001329302788,
0.0345459058880806,
0.019018298014998436,
-0.034295566380023956,
-0.028141334652900696,
0.08609107881784439,
-0.01714167185127735,
0.06611835956573486,
0.11375759541988373,
0.04887715354561806,
-0.041900984942913055,
0.07208916544914246,
-0.0590253546833992,
-0.046102... | ||
junct Professor of Business Read Full Bio Paul Magnone Adjunct Professor of Business Read Full Bio William G. Pietersen Professor of the Practice of Management, Columbia Business School Read full bio Paul Ingram Kravis Professor of Business Management Division Read full bio Rita McGrath Academic Director in Executive E... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.1 | 0.7 | ["education", "management", "strategy"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125675 | [
-0.002738471608608961,
0.014837533235549927,
-0.03685929998755455,
-0.046715445816516876,
0.016312655061483383,
0.06404896080493927,
0.009199988096952438,
-0.0052307904697954655,
0.022358346730470657,
0.046349912881851196,
-0.005513483192771673,
0.06946378946304321,
-0.06996995210647583,
-... | ||
iety of programs, approaches, and means to excel. Download our portfolio to explore learning opportunities designed to help address your business challenges now. Download Portfolio companies around the world partnered with us last year, reinforcing our position as a global leader in executive learning. 896 countries we... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.385 | 0.82 | ["education", "leadership", "communication", "crisis", "networking"] | 423 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125707 | [
0.0418655090034008,
-0.0019022483611479402,
-0.004828385543078184,
-0.04092065617442131,
0.01586066372692585,
0.06021227687597275,
-0.013554277829825878,
0.027646608650684357,
0.01884905807673931,
0.06683577597141266,
0.01561055425554514,
0.10701508820056915,
-0.045631349086761475,
-0.0177... | ||
body a truly global and diverse learning network. 104 executives completed their Certificate in Business Excellence, granting access to a network of 49,000 Columbia Business School alumni. 212 General How do I enroll in a Columbia Business School Executive Education program? Enroll in a program by submitting your appli... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.3 | 0.85 | ["education", "networking", "career", "resume"] | 499 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125754 | [
0.10351290553808212,
0.0049838898703455925,
0.09423128515481949,
-0.005070130806416273,
-0.03330773487687111,
0.026386229321360588,
-0.029910704120993614,
0.10248170793056488,
0.00958781037479639,
0.027036413550376892,
-0.038043852895498276,
0.013385186903178692,
0.004627161659300327,
-0.0... | ||
as of focus for the executive education programs? Our programs cover a wide range of business topics, tailored to the learning needs of professionals looking to enhance their skills and knowledge. The top business areas of focus are leadership and management, strategy, finance and investing, marketing, negotiation, dec... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.994 | 0.84 | ["education", "leadership", "strategy", "management", "decision_making"] | 469 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125791 | [
0.08853413164615631,
0.03210962563753128,
0.027061888948082924,
-0.020548440515995026,
0.05099806562066078,
0.06597334146499634,
0.10584624111652374,
0.06434565782546997,
-0.006892025005072355,
0.04531973972916603,
-0.019746191799640656,
0.03511364385485649,
-0.06423743069171906,
-0.052416... | ||
ning material during the duration of the program. For in-person programs, it also includes breakfast, lunch, and a networking reception. Please note, accommodations and travel are not included in the program fee. However, our Columbia Senior Executive Program does cover one-week of accommodations in the Hamptons. Where... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.1 | 0.86 | ["networking", "philosophy"] | 509 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125834 | [
0.12769457697868347,
0.02520987018942833,
0.08302506804466248,
0.06798210740089417,
-0.014614311046898365,
0.060730136930942535,
-0.05393433943390846,
-0.01595168560743332,
-0.08215763419866562,
0.01331651397049427,
-0.04623700678348541,
-0.004910624586045742,
0.0027046033646911383,
-0.017... | ||
ith booking your travel and hotel accommodations. Do I need a visa to attend my in-person program? Please note that you are responsible for complying with all visa and other applicable US regulations. Since our programs are short-term professional development programs, and not degree granting, generally our participant... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.305 | 0.848 | ["career", "philosophy"] | 479 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125872 | [
0.0712885633111,
-0.02847866527736187,
-0.014036472886800766,
0.0157857034355402,
-0.039015404880046844,
0.03621760010719299,
0.03365372121334076,
-0.04399764537811279,
-0.000014004424883751199,
0.0017442069947719574,
-0.057655010372400284,
0.008001563139259815,
-0.050536081194877625,
0.02... | ||
States, refer to the US State Department website. Under University policy, we cannot contact an embassy directly on behalf of a participant. Please note that the visa process may be very lengthy, therefore we strongly encourage all participants to begin the process immediately upon enrollment. More information regardin... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.1 | 0.862 | ["llm", "education", "philosophy"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125910 | [
0.02914516255259514,
-0.031787995249032974,
0.027735639363527298,
0.0037124899681657553,
-0.03243783861398697,
-0.04220825806260109,
-0.03887162357568741,
-0.034363940358161926,
-0.03731623664498329,
0.055511731654405594,
-0.01011787261813879,
0.030932821333408356,
-0.07206649333238602,
-0... | ||
to complete after the end of select program sessions. Assignments will typically consist of readings, self-reflections, and brief assessments. This approach is designed to help you strengthen your learning takeaways. Certification I’m interested in the Certificate in Business Excellence (CIBE), how do I get started? At... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.4 | 0.848 | ["education"] | 504 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125950 | [
0.02379303053021431,
0.022362342104315758,
0.00357837975025177,
-0.01421559788286686,
-0.09612482041120529,
0.03166792541742325,
0.021508848294615746,
0.06910032778978348,
0.005215949844568968,
-0.007677307352423668,
-0.06734384596347809,
-0.0071529061533510685,
-0.00201484770514071,
-0.05... | ||
programs will also count towards the certificate. What programs are considered partner programs? Executive education programs developed and administered with our educational partners, bring the best of our combined knowledge, thought leadership, resources, and expertise. Kindly find a list of our partners here on our p... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.895 | 0.852 | ["education", "leadership", "war_conflict"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.125985 | [
0.02648204378783703,
0.02596387267112732,
0.005333915818482637,
0.013193166814744473,
-0.06426694989204407,
0.07960676401853561,
-0.05876538157463074,
0.050294920802116394,
0.017987672239542007,
0.03773581609129906,
-0.030127916485071182,
0.009237933903932571,
0.009589934721589088,
0.04181... | ||
on-credit, they do not qualify for financial aid. How are CIBE credits determined? Credits for a program are determined by the program duration and total learning hours. Where do I find information on the credit value for a program? You will find this information on each program page. Credits range from 0.5 credits – 2... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.304 | 0.718 | ["philosophy", "education"] | 482 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.126026 | [
-0.02406330220401287,
-0.03385728597640991,
0.018837226554751396,
0.0026592137292027473,
-0.02184285782277584,
0.04157395660877228,
-0.06549988687038422,
0.04692970961332321,
0.0247504785656929,
-0.016687292605638504,
-0.052618205547332764,
-0.11078739911317825,
0.027638336643576622,
-0.11... | ||
ts are only awarded after you complete a program. How do I check the status of my Certificate completion? Kindly reach out to a Learning Solutions representative for any questions on the status of your CIBE credit count. Do CIBE credits expire? Credits are only valid for four years. If you have not completed your CIBE ... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.309 | 0.854 | ["war_conflict", "education"] | 461 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.126065 | [
-0.014372528530657291,
-0.02582239732146263,
0.04199044778943062,
-0.00190639216452837,
-0.022040439769625664,
0.06611040234565735,
-0.035069990903139114,
-0.002504724310711026,
-0.016768064349889755,
-0.008565294556319714,
-0.0010033071739599109,
-0.014186986722052097,
0.019662020727992058,... | ||
es the Certificate in Business Excellence expire? Your Certificate in Business Excellence does not expire. Once you become a certificate recipient, you will join the greater alumni community at Columbia Business School. I’ve reached 18 CIBE credits, what’s next? Congratulations! You should receive a digital copy of you... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.296 | 0.858 | ["management", "education"] | 511 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.126102 | [
-0.0046217613853514194,
-0.024175221100449562,
0.06620485335588455,
-0.06011960655450821,
-0.023222990334033966,
0.02490253932774067,
-0.08383909612894058,
0.0359879694879055,
0.03302384540438652,
-0.054409515112638474,
0.021911492571234703,
0.02326038107275963,
0.029614442959427834,
-0.09... | ||
profile after you become a Certificate recipient. Preferred Pricing and Tuition Benefits for Alumni Are there preferred pricing options available? Yes, preferred pricing is available for groups of two or more. To inquire, email execed@gsb.columbia.edu . As a Columbia Business School alumni am I eligible for tuition ben... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 0.1 | 0.704 | ["education", "salary"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.126135 | [
0.035877127200365067,
0.05928824469447136,
0.0802803710103035,
-0.02886604145169258,
0.000040566723328083754,
0.10096728801727295,
-0.008688746951520443,
0.07165627926588058,
0.03329525887966156,
-0.012366123497486115,
0.007186311297118664,
-0.00535654416307807,
0.019196756184101105,
-0.03... | ||
erson programs lasting three and four days and all full-price online programs. Exclusions apply** Which programs do not qualify for a 25 percent tuition benefit? Columbia Senior Executive Program Executive Development Program Emerging Leader Development Program Finance and Accounting for the Nonfinancial Executive High... | https://execed.business.columbia.edu/leadership-skills-programs | Leadership Skills Programs | Columbia Business School ExecEd | execed.business.columbia.edu | unknown | false | 1 | 0.836 | ["leadership", "strategy"] | 512 | Conflict Resolution Leadership | topic | 2026-03-21T18:11:42.126172 | [
0.043332602828741074,
0.024684492498636246,
0.024270372465252876,
-0.0331939272582531,
0.0674675852060318,
0.014323429204523563,
-0.06453831493854523,
-0.00568075105547905,
-0.032059185206890106,
0.0070762294344604015,
0.07088213413953781,
0.003020363859832287,
-0.04354660585522652,
-0.042... |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.