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10 Steps to Addressing Underperformance Uncategorized Jun 18 Written By Jimmy Casas A few days ago I was having dinner with a Superintendent when he presented me with the following question, “How do you address underperformance, especially when you expect your staff and team to perform at a high level? Right now I am s... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.593 | 0.868 | ["philosophy", "communication", "leadership", "management", "education"] | 482 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.042370 | [
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am providing training or coaching school leaders. In fact, if I am being completely candid, I would argue that this dilemma has reached almost epidemic proportions in schools and business organizations across the board.Underperformance is an issue, but failing to address underperformance is an even bigger issue.And it ... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.438 | 0.86 | ["philosophy", "leadership", "education", "communication", "crisis"] | 512 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.042796 | [
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y skills on how to deal with employees who are not performing at the standard expected. You might be asking yourself how this is possible? Well for one, most employees who are currently in leadership roles never received the proper training on how to address poor performance by employees. Think about it. The only in-se... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.635 | 0.878 | ["leadership", "crisis", "philosophy", "communication"] | 512 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043016 | [
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and most frustrating challenges they face in supervising others and I would bet that they would rank their employees not performing at the standard expected somewhere near the top. In other words, an inability to do quality work in a quality manner. I am certain that there would be those who would rank other concerns h... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.486 | 0.876 | ["philosophy", "crisis"] | 511 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043204 | [
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ases, a complete refusal for whatever reason to do the job that is expected or required of them. I would argue that these reasons are actually much easier to address because they often violate school or business policies or in some cases, the employee code of conduct, giving the supervisor or employer a much easier pat... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.475 | 0.876 | ["communication", "education", "philosophy", "career"] | 512 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043385 | [
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rator, a secretary, a school bus driver, or any person in any organization for that matter who others in the organization have learned are demonstrating on a consistent basis that they simply cannot perform the duties required at a high level. Complicating matters is many times these individuals are “really nice” peopl... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.456 | 0.838 | ["philosophy", "leadership", "communication", "crisis", "education"] | 451 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043522 | [
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we have to show them what excellence looks like. We need to provide a model so they can see it before we can expect them to replicate it. Next… Provide ongoing coaching. It is imperative that we invest in our employees by providing ongoing coaching in order for them to be inspired to raise their performance level. This... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.398 | 0.846 | ["motivation", "philosophy"] | 415 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043725 | [
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ing underperformance, because well, they’re nice. Moreover, other workers are allowed to continue to do an “average” job, all while making everyone else around them miserable through their negative comments and/or behavior, thus causing others to avoid interacting with them whenever possible and leading to a work envir... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.476 | 0.862 | ["leadership", "career", "philosophy"] | 509 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043861 | [
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tter. "Do the best you can until you know better. Then when you know better, do better." - Maya Angelou So what can be done when it comes to dealing with the employee who is underperforming? First, we must be willing to have the conversation. Sounds simple doesn't it? But often we fail to even take this first step. Sec... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.499 | 0.882 | ["philosophy"] | 512 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.043996 | [
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the individual wants to and is willing to raise the bar regarding their work performance regardless of past history. In other words, we begin with a clear and positive mind and believe that somewhere in their journey they simply lost their way and began to stay in their lane rather than excel in their work. But why? Wh... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.436 | 0.874 | ["philosophy"] | 511 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.045578 | [
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t for our students, colleagues, and quite frankly, for themselves and for the success of the school or organization. Share Your Concern with the Employee. People can’t fix what they don’t know. Every employee deserves and an opportunity to respond to concerns about the quality of their work. Approach the conversation i... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.56 | 0.864 | ["education"] | 498 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.045727 | [
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k the employee if they agree with your summation. Don’t make assumptions about why you believe they are not meeting expectations. We cannot assume that they are even aware of yours or others’ concerns. Often times people are unaware that their performance has fallen below standard. Other times they are but they cannot ... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.38 | 0.848 | ["war_conflict", "philosophy"] | 442 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.045890 | [
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opportunity and time to respond to your concerns. In some instances, the person may apologize and promise to improve their performance immediately. Others may appear to be caught off guard and respond in a defensive manner. In such cases, be fair to the employee by giving them time to process what you just shared and r... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.624 | 0.836 | ["philosophy"] | 412 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046038 | [
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ersation. Then… Provide Specific Ways to Improve. This is most helpful to the employee who wants to improve the quality of their work, but may be lacking the necessary skills to do so. It’s not enough to just tell them they need to get better… Model the Level of Performance You Expect. Once we have told the employee wh... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.432 | 0.856 | ["philosophy"] | 424 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046162 | [
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ch, administrator or even by an outside resource. However, if you want to maintain the gains you make, then you must be sure to… Offer ongoing support, resources, and encouragement. Don’t assume just because you follow the above steps that they will be able to maintain their new status. All of us are prone to falling b... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.44 | 0.88 | [] | 493 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046297 | [
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rds… Follow up by checking in on a regular basis. Continue to invest in your people by creating experiences whereby your interactions with them go beyond the surface and become more meaningful and personal so that your time together begins to benefit both of you and you come to understand what they need to thrive in th... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.404 | 0.858 | ["management", "networking", "war_conflict"] | 468 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046426 | [
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more… Clear in your expectations moving forward. You won't need to worry about impeding the progress you have made because they believe you have their best interest at heart. Every individual must know what is expected of them in order to grow and develop in their role and maximize their potential. That is on us as lea... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.539 | 0.882 | ["leadership", "motivation", "war_conflict"] | 511 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046572 | [
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t looked down upon or worse yet, become a bullseye for gossip by jealous co-workers. As leaders, we must... Recognize and applaud the efforts of our staff and team on a personal and more consistent basis. After all, we know that people who feel valued and appreciated will always do more than what is expected. But we mu... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.366 | 0.886 | ["management", "leadership", "communication"] | 498 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046697 | [
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ight thing to do, but it is the fair thing to do. It is our duty, our obligation to do so. Every employee deserves to be treated fairly. They also want to know that we care about them. But we cannot continue to accept sub-standard performances by our support staff, teachers and administrators. The health and well-being... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.557 | 0.872 | ["education", "philosophy"] | 490 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.046983 | [
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t people are looking at us to cure this epidemic. Will you join me? Question of the day: What other ways can we address underperformance? education leadership leadership development Jimmy Casas Previous Previous 12 Things School Leaders Should Stop Doing Today Next Next Keep Your "Eyes" on the Prize - 8 Ways to Help Yo... | https://www.jimmycasas.com/blog/10-steps-to-addressing-underperformance | 10 Steps to Addressing Underperformance - Jimmy Casas | jimmycasas.com | unknown | false | 0.418 | 0.814 | ["leadership", "education", "communication", "philosophy"] | 334 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.047142 | [
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Members only 06 Mar 2026 Communicating Redundancies Guide This guide focuses on how internal communication can support redundancy processes in a way that is clear, coordinated and human. IoIC CPD Certified. Guide | https://www.ioic.org.uk/resource/how-to-guide-difficult-conversations-in-performance-reviews.html | How to guide difficult conversations in performance reviews | ioic.org.uk | unknown | false | 0.387 | 0.764 | ["communication"] | 212 | Performance Management Difficult Conversations | topic | 2026-04-10T15:27:37.238763 | [
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End of preview. Expand in Data Studio
Performance Management Difficult Conversations — Practical
This corpus was automatically generated by the Deku Corpus Builder for use in RAG-based AI applications.
Dataset Structure
Each record contains:
text: The content textsource_url: Original source URLsource_title: Title of the source documentsource_domain: Domain of the sourcelicense_type: License classification (e.g.public_domain,cc_by,cc_by_sa)attribution_required: Boolean — True for CC BY / CC BY-SA and other attribution-required licensesattribution_text: Formatted Creative Commons attribution string (empty if not required)license_url: URL to the CC license deed (empty if not required)relevance_score: Relevance to the subject (0-1)quality_score: Content quality score (0-1)topics: JSON array of detected topicscharacter_count: Length of the textsubject_name: The subject this content relates tosubject_type: "personality" or "topic"extraction_date: When the content was extractedembedding: Pre-computed 384-dimensional embedding vector
Attribution
0 of 224 chunks in this corpus require attribution under their source license.
When building lessons from these chunks, the attribution_text field must be surfaced
in the lesson output per the Legend Leadership Attribution Tracking Spec.
Usage
from datasets import load_dataset
dataset = load_dataset("PhillyMac/Performance_Management_Difficult_Conversations_Practical")
# Access attribution-required chunks
for item in dataset["train"]:
if item["attribution_required"]:
print(item["attribution_text"])
Integration with RAG
This dataset is designed to be integrated with existing embedded corpuses. The embeddings use the sentence-transformers/all-MiniLM-L6-v2 model, compatible with FAISS indexing.
License
Content is sourced from public domain and Creative Commons licensed materials.
See individual license_type fields for per-chunk licensing details.
Generated By
Deku Corpus Builder - An automated corpus building system for AI applications.
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